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HomeMy WebLinkAboutExhibitAGREEMENT FOR THE PROVISION OF ENHANCED POLICE SERVICES WITHIN THE OMNI CRA AREA THIS AGREEMENT, made and entered into, by and between the OMNI REDEVELOPMENT DISTRICT COMMUNITY REDEVELOPMENT AGENCY (hereinafter, the "CRA") and the CITY OF MIAMI, Florida (hereinafter, the "City"), is for the provision of enhanced police services associated with the special conditions within the Omni Community Redevelopment Area (hereinafter, the "Omni CRA Area"). WHEREAS, the CRA desires to contract with the City for enhanced law enforcement services within a specified area of the City known as the Omni CRA Area for the safety and protection of the residents and visitors of the Omni CRA Area located within the City; and WHEREAS, the City, by and through its police department, the CITY OF MIAMI POLICE DEPARTMENT (hereinafter, the "Police Department"), desires to assist in the effort by providing the CRA with enhanced police services within the boundaries of the Omni CRA Area. NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, and other goods and valuable considerations, the receipt and adequacy of which are acknowledged, the CRA and the City agree as follows: 1.0 Recitals. The foregoing recitals are true and correct and are hereby incorporated into this Agreement. 2.0 Services Provided by the City: 2.1 The City agrees to provide enhanced police services within the boundary area of the City known as the Omni CRA Area. 2.2 The City agrees and understands that the enhanced police services under the terms of this Agreement, by and through the police officers assigned to this detail, are supplemental to general patrol within the area and for the purpose of providing enhanced baseline police services by the City's Police Department. 2.3 The duties and extent of services of the assigned personnel shall include, but shall not be limited to: (a) The City, by and through its Police Department, will provide a minimum of five (5) sworn officers, consisting of one (1) police sergeant and four (4) police officers, as assigned by the Chief of Police. The five (5) sworn officers assigned to this detail shall provide enhanced police services in a Problem Solving Team capacity (hereinafter, the "CRA Unit"). Additionally, the City will secure five (5) patrol vehicles for the sole use of the CRA Unit to perform directed patrols and enforce all state and local laws within the Omni CRA Area. See Attachment I ' (OMNI CRA DETAIL — OPERATIONAL PLAN 2016-2017). (b) Sworn officers assigned to the CRA Unit shall at all times remain subject to the City Police Department's chain of command and under the City Police Department's policies, rules, regulations, departmental orders, and standard operating procedures. (c) All CRA Unit officers and equipment will be outfitted with the logo of the CRA to visually identify the detail as CRA dedicated police units. Uniforms, logos, and other identifying materials, equipment, or features shall be subject to the final approval of the City's Chief of Police. (d) While the assigned officers of the CRA Unit are within the Omni CRA boundaries performing under the terms of this Agreement, said unit shall be separate from general rotation calls for service and non -emergency calls outside the of the Omni CRA Area. Accordingly, it is expressly understood by the City, the City's Police Department, and the CRA that all on -shift officers of the CRA Unit shall remain within the Omni CRA Area at all times throughout their respective shift. On -shift officers of the CRA Unit shall not be dispatched to a location outside of the Omni CRA Area unless Communications advises of a Signal 29 (Robbery), Signal 30 (Shooting), Signal 31 (Homicide), Signal 32 (Assault or Battery), or Signal 33 (Sex Offense) in the immediate surrounding areas of the Omni CRA Area and with approval of the CRA Unit Sergeant, or a Priority 3-15, or when Communications dispatches all units to a major and/or emergency incident that requires three (3) or more units and where a Field Duty Lieutenant has responded and taken over a scene. (e) The City will provide the CRA Unit with crime analysis and intelligence information consistent with that provided to other patrol units within the Police Department. This information along with requests for enhanced patrol in a particular area or for a special event received from the Executive Director of the CRA or his designee will be used to determine the geographic and temporal deployment of the CRA Unit. (f) It is further agreed that, to the extent necessary, the officers assigned to the CRA Unit will appear as witnesses in civil depositions, or other civil or criminal court proceedings, where the issue includes criminal or quasi - criminal conduct within the Omni CRA Area. (g) The CRA Unit Sergeant will submit a weekly activity report to the City's Chief of Police and to the Executive Director of the Omni CRA. The report will indicate the areas and times of deployment during the week, any special events in which the detail participated, and any significant incidents which should be brought to the attention of the Police Department and the CRA. The form and content of the report can be altered as needed to meet the needs of the City or the CRA. (h) The City agrees it will provide the assigned personnel of the CRA Unit with such basic equipment, at the CRA's cost and expense, as may be necessary and reasonable in order to allow the police officers in the CRA Unit to carry out the duties anticipated under this Agreement. (i) The Police Department will, at all times, provide supervision, control and direction of work activities and assignments of police personnel in the CRA Unit, including disciplinary actions. It is expressly understood the Police Department shall be responsible for the compensation and benefits of the officers assigned to the CRA Unit, as well as any injury benefits of the officers, their property, or the City's property while in the CRA Area and acting within the course and scope of their employment. The day to day operations of the CRA Unit will be under the supervision of the assigned sergeant. The assigned sergeant will report to the command officer so designated by the City's Chief of Police. (j) The City's Chief of Police shall designate a command officer to serve as the `OMNI CRA LIAISON COMMANDER' who will work in concert with the Executive Director of the CRA, or his designee. The Omni CRA Liaison Commander will perform the following duties: (1) Coordinate the dissemination and processing of police and security reports, coordinate the duties and responsibilities and function of the detail in a problem solving team capacity, provide supervisory assistance, coordinate problem resolution, and carry out the provisions of this Agreement. (2) Establish and maintain an ongoing Iine of communication with the City's police personnel. (3) Prepare monthly reports in accordance with Section 5.2 of this Agreement for review by the CRA Executive Director and the City's Chief of Police. (4) Assist or advise the planning and implementation of other grant - funded security programs within the Omni CRA Area. (5) Establish a clearly defined process for reporting non -emergency criminal activities within the Omni CRA Area. 2.4 The City will, at all times, provide supervision, control and direction of work activities and assignments of police personnel, including disciplinary actions. It is expressly understood the Police Department shall be responsible for the compensation of the officers and all employee benefits, as well as any injury to officer, their property, or the City's property while in the CRA Area and acting within the course and scope of their employment. 2.5 The City shall operate a closed-circuit television (hereinafter, "CCTV") camera system within the Omni CRA Area for purposes of allowing the City's Police Department to provide enhanced policing services with an ability to instantly monitor and/or record video images in an effort to prevent crime, conduct investigations, or apprehend individuals committing crime within the CRA Area. (a) The City's Police Department shall operate, and maintain, at its own risk and expense, all camera equipment, hardware, or software. (b) The City agrees to make available, for the CRA Executive Director, access to a live video feed, for viewing only, from the cameras installed within the Omni CRA Area. If practical, the City's Police Department will transmit the video feed to the CRA Office, hosted on the Police Department's secured network. The City may temporarily suspend access to a live video feed of the cameras installed within the Omni CRA Area for any period it deems necessary in order to preserve and protect the integrity of an investigation and/or for any safety-related reasons within the Omni CRA Area. The City agrees to provide live video image feeds to the CRA at no charge. 3.0 Services Provided by the CRA: 3.1 The CRA will provide the following in-kind accommodations, services, and equipment for the CRA Unit: (a) Accommodations. The CRA may provide office and storage space for the CRA Unit if such space is available. In the event office or storage space is provided, the CRA will be responsible for all utilities and expenses associated with the space. (b) Equipment. The CRA shall reimburse the City for the purchase of all equipment and vehicles allocated for the CRA Unit. All equipment and vehicles reimbursed by the CRA shall be for the sole use of the officers assigned to the CRA Unit. Any specialized police equipment, including but not limited to, all weapons, uniforms, surveillance tools, and patrol vehicles allocated to the CRA will become the property of the City, for use by its Police Department, upon termination of this agreement. (c) Equipment Modifications/Damages. The CRA will make reasonable modifications to the equipment provided in order to meet the City's operational needs and the Police Department's standards. Any damages to CRA Unit patrol vehicles or equipment which are in excess of normal wear and tear for the particular item or equipment, and which damage is caused by the City or its employees, shall be repaired or replaced by the City. (d) Equipment Budget. Starting on October 1", 2016, and on an annual basis thereafter, the parties, through the Chief of Police or his designee and the Omni CRA Executive Director, agree to discuss a proposed Equipment Budget for the forthcoming budget year in order to satisfy the terms of Section 8 of this Agreement. The Equipment Budget shall include costs for replacement equipment or vehicles, maintenance of equipment or vehicles, and operation costs for equipment or vehicles. Additional equipment or vehicle costs, including maintenance and operational costs, may be amended and reflected in a mutually agreed amendment during the current term of this Agreement or upon extension to this Agreement. The parties acknowledge and understand that throughout the term of this Agreement and any extension thereof, equipment and/or vehicles may be in need of replacement. In addition to the total budget of this Agreement and subject to the prior approval of the Omni CRA Executive Director, the City may purchase additional necessary, new, or replacement equipment with full reimbursement from the CRA. 3.2 The Omni CRA Liaison Commander shall provide a semi-annual assessment of the results achieved as measured against the performance objectives specified in the Omni CRA Police Operational Plan referenced in Section 6.0 of this Agreement. 4.0 Enforcement of Laws and Regulations. The authorization of the police officers assigned to the CRA Unit to enforce the laws of the United States, the State of Florida, and the Code of the City of Miami are unaffected by the terms of this Agreement. Similarly, nothing contained herein shall be construed as permitting or authorizing CRA Unit police officers to use any method or to act in any manner in violation of law or of their sworn obligations as a police officer for the City. 5.0 Communications, Reporting, and Evaluation: 5.1 Communications. The City agrees that the Omni CRA Executive Director will have access to all public information not exempt from disclosure under Chapter I19, Florida Statutes, which in any way deals with criminal activity in the Omni CRA Area covered by this Agreement. It is further agreed that, upon request pursuant Chapter 119 and at the statutory rate, the City's Police Department will provide the Omni CRA Executive Director with copies of such incident reports, arrest reports, or other public documents which document or substantiate actual or potential criminal activity in or connected with the Omni CRA Area. 5.2 Reporting. The Police Department will require all police officers assigned to the CRA Unit to complete a monthly log at the conclusion of each shift and forward the original report to the CRA with the monthly report to the CRA's designee. At the Omni CRA Liaison Commander's discretion, this report may include, but not be limited to, the following data: (a) Hours worked; (b) Calls/requests for service; (c) Referrals to City/CRA/other agencies; (d) Suspicious persons/name/description/vehicle license number; (e) Vehicles abandoned/towed/stolen; (f) Drug paraphernalia confiscated/found; (g) Arrests/citations; (h) Property stolen/recovered; (i) Assistance to residents and visitors; 0) Broken lights/sidewalks/graffiti; (k) Conflict resolution of apparent or actual conflict between two (2) or more persons; and (j} Weapons violations/seized. The City's Police Department will be responsible for media coordination. The City's Police Department will relay information related to any major crime or incident that occurs within the Omni CRA Area to the Omni CRA Executive Director, preferably before the media is informed, or as soon as possible. 5.3 Evaluation. The City and the CRA agree that evaluations of the CRA Unit's overall performance shall include: (a) Hours worked as reported on monthly report; (b) Response time to emergency and non -emergency calls; (c) Comparison of crime and workload in the targeted area for the past years; (d) Number of arrests including drug violations; (e) Vehicles towed; (f) Positive contacts; (g) Referrals; (h) Trespassers removed; (i) Calls for service; 6) Weapons seized; (k) Property stolen/recovered; and (1) Community feedback. It is further agreed, to facilitate the evaluation, the City will provide comparable crime information for the City as a whole to facilitate the evaluation to include what proportion of activities City-wide occur within or near the Omni CRA Area. 6.0 Plan of Operation. The objectives and plan for achieving enhanced police services within the Omni CRA Area shall be as set forth in the City Police Department's `OMNI CRA DETAIL OPERATIONAL PLAN 2016-2017' and incorporated herein. See Attachment 1'. If, during the term of this Agreement, either party desires to amend the scope of the Plan of Operation, either party may request, for consideration by the other party, an amendment in writing. 7.0 Term of Contract. The term of this Agreement shall begin on October 1, 2016, and expire on September 30, 2017. This Agreement is subject to annual renewal upon discretion of the Omni CRA Executive Director, subject to available funds and the mutual agreement of the parties to renew, without the need for further approval by the Board of Commissioners of the CRA or the City Commission. The parties understand that on an annual basis, the budget amount for providing enhanced services may vary based on negotiations and agreement of estimated costs to the City in providing enhanced police services under this Agreement and the costs of new or replacement equipment. 8.0 Compensation to the City. For services provided, the CRA shall compensate the City as follows: 8.1 On a monthly basis, the CRA shall pay the City for services provided at the rate equal to the costs to the City for one (1) police sergeant and four (4) police officers, which at the time of entering into this agreement is approximately $500,000.00. Under this Agreement, the CRA shall budget a minimum of that figure, in addition to any carry-over funds from the previous year's CRA Enhanced Police Services budget, if any, for the provision of enhanced police services within the Omni CRA area, to reimburse the City for the cost of salary, benefits, and equipment for five (5) sworn officers. The City will provide the CRA with an invoice indicating the monthly compensation, benefits, and expenses paid to the officers and sergeant assigned to the CRA Unit. Compensation, benefits, and expenses include all expenditures on the part of the City associated with employing the officer. If, during the term of this Agreement, any pay increases are distributed to the City's Police Department pursuant to collective bargaining negotiations or any other type of pay increase, then the CRA shall reimburse the City for the increased amount of compensation and/or benefits paid to the officers and sergeant assigned to the CRA Unit. It is understood by the parties that the City's Police Department has a total budget of $500,000.00 to cover the cost of salaries, benefits, and equipment expenses of the officers assigned to the CRA Unit. Once the funds of the budget have been depleted, the enhanced police services under the terms of this Agreement shall be terminated however, the Omni CRA Executive Director, at his sole discretion, may increase the budget of this Agreement to cover the cost of salaries, benefits, and equipment expenses of maintaining the CRA Unit through September 30, 2017. 8.2 Any overtime incurred by an officer or sergeant assigned to the CRA Unit will be paid by the CRA. The City will provide the CRA with a report of overtime hours on a monthly basis along with an invoice requesting payment. Any invoices provided to the CRA will be paid by the CRA within 15 days of receipt thereof. 8.3 On a monthly basis throughout the term of this Agreement, the City shall provide the Omni CRA Executive Director with an invoice indicating any equipment reimbursement costs incurred by the City in accordance with this Agreement. The CRA shall pay each invoice and any balance due to the City within 15 days of receipt thereof. 9.0 Termination. 9.1 The CRA may terminate this Agreement upon ninety (90) days written notice to the City. Such notice shall be delivered by Certified Mail with Return Receipt Requested to the City officials and addresses specified in Section 10.0 of this Agreement. Upon the termination of this Agreement, or the termination of any subsequent renewals of this Agreement, the CRA shall discontinue any use, and shall not have any claim of interest to, all CRA Unit vehicles, equipment, uniforms, camera equipment, hardware, software, access to CCTV feed, and any other items purchased pursuant to this Agreement. Upon termination of this Agreement, the CRA shall immediately relinquish any interest in all vehicles, equipment, uniforms, and any other police items to the City. 9.2 The City may terminate this Agreement upon ninety (90) days written notice to the CRA. Such notice shall be delivered Certified Mail with Return Receipt Requested to the CRA Executive Director at the address specified in Section 10.0 of this Agreement. 10.0 Notices. Any notices required pursuant to the terms of this Agreement shall be sent via electronic mail (City e-mail) of each of the parties hereto, as specified below: CRA: JASON M. WALKER, Executive Director Omni Redevelopment District Community Redevelopment Agency 1401 North Miami Avenue, Second Floor Miami, Florida 33136 JW alker(i� miami gov. coni CITY: DANIEL J. ALFONSO, City Manager City of Miami, Florida 3500 Pan American Drive Miami, Florida 33133 dialfonso @ miami og v.com IlR� RODOLFO LLANES, Chief of Police City of Miami Police Department 400 N.W. 2nd Avenue Miami, Florida 33128 Rodolfo.11anes a miami-police.ora WITH A COPY TO: VICTORIA MENDEZ, City Attorney Office of the City Attorney 444 S.W. 2 Avenue Suite 945 Miami, Florida 33130 VMendez a,miamigov.com 11.0 Construction of Laws. The agreement between the parties shall consist of the terms contained in this Agreement and any subsequent written addendum agreed upon and executed by both parties pursuant to the laws of Florida. 12.0 Severability. If any provision of this Agreement or application thereof to any person or situation shall to any extent, be held invalid or unenforceable, the remainder of this Agreement, and the application of such provisions to persons or situations other than those as to which it shall have been held invalid or unenforceable shall not be affected thereby, and shall continue in full force and effect, and be enforced to the fullest extent permitted by law. 13.0 Modification of Agreement. This Agreement may be modified upon mutual consent of both parties. The Executive Director of the CRA may negotiate and enter into additional binding terms or modification of terms to this Agreement without prior approval of the CRA Board of Commissioners. The modification shall be in writing and executed by the City Manager and the Executive Director of the Omni CRA. 14.0 Binding Authority. Each person signing this Agreement on behalf of either party individually warrants that he or she has full legal power to execute this Agreement on behalf of the party for whom he or she is signing, and to bind and obligate such party with respect to all provisions contained in this Agreement. 15.0 Governing Law. This Agreement shall be governed by the laws of the State of Florida, with venue lying in Miami -Dade County, Florida. [This section left intentionally blank.] IN WITNESS OF THE FOREGOING, the parties have signed this Agreement, or caused it to be signed by their duly authorized representatives, as of the date written below. DANIEL J. ALFONSO CITY MANAGER CITY OF MIAMI, FLORIDA Date: ATTEST: TODD B. HANNON CITY CLERK CITY OF MIAMI, FLORIDA APPROVED AS TO FORM AND LEGAL SUFFICIENCY: VICTORIA MENDEZ CITY ATTORNEY CITY OF MIAMI, FLORIDA APPROVED AS TO INSURANCE REQUIREMENTS: ANN -MARIE SHARPE RISK MANAGEMENT CITY OF MIAMI, FLORIDA JASON M. WALKER OMNI CRA EXECUTIVE DIRECTOR CITY OF MIAMI, FLORIDA Date: RODOLFO LLANES CHIEF OF POLICE CITY OF MIAMI, FLORIDA �A1y� C� 1 A M` MIAMI POLICE DEPARTMENT RODOLFO LLANES CHIEF OF POLICE AGL1fG� IOLIG� FLA DOWNTOWN NET Fa. OMNI CRA DETAIL OPERATIONAL PLAN SITUATION: According to research conducted by retired Chief of Police Manuel Orosa, the Miami Police Department currently employs 2.6 sworn officers for every 1,000 inhabitants. This places the City of Miami in the 50" percentile in Miami -Dade County in terms of sworn members per 1,000 inhabitants. The demands of the City of Miami Police Department in comparison to its demographics, require a higher level of service; therefore, a higher ratio of officers to inhabitants. The OMNI Community Redevelopment Agency ("OMNI CRA") boundaries encompass approximately two (2) police zones (44-1 & 44-2). Our department normally staffs each zone with one officer per shift, for a total of 6 officers per 24- hour period. The current approximate population for these two zones located under zip code 33136 is 12,361 residents and it escalates to 21,560 during weekdays and normal work hours (gam-5pm). Utilizing the same formula of the Chief's research, these two zones have a ratio of .5 officers per every 1,000 residents (or 1 for every 2,000). This is below the current city wide ratio referenced above. These two zones are plagued by frequent instances of open narcotic activity, aggravated assaults, armed robberies, trespassing, loitering, and gambling. In addition, these zones have experienced an increase in population of homeless persons resulting in other quality of life issues that are negatively impacting the senses of the law-abiding citizenry who lives, works, plays, and visit the businesses in the OMNI CRA Area and its surrounding neighborhoods. An analysis revealed, though widespread, these incidents are primarily occurring within specific areas of the Downtown community. The areas of concern are the area from NW 1 Court to North Bayshore Drive., and 8th Street to 21St Street. Based on the analysis, all 3 shifts are affected with a majority of incidents occurring during the B & C shift hours. 2016-2017 OMNI CRA DETAIL - Operational Plan 2 ONNI CRA MISSION: The provision for enhanced police services is a service-oriented effort, in a problem solving team capacity, to establish and support working partnerships with the OMNI CRA, the Neighborhood Enhancement Teams, residents, business owners, and the homeless outreach programs. POLICE DEPARTMENT MISSION: It is the mission of the City of Miami Police Department to provide for the highest quality of life for our residents and visitors. The goal of this police detail is to reduce the Part I crimes occurring in the targeted areas, with a goal to prevent, intervene, deter, and apprehend criminals. City of Miami Police personnel assigned to this detail will exercise "zero tolerance" for the duration of this enhanced service within the C.R.A. Our intention in the execution of this plan is not to impede upon anyone's civil liberties, but we will endeavor to reduce or alleviate the widespread variety of crimes that are occurring within the OMNI CRA boundaries. We will identify and engage the criminal element that preys upon residents, business owners, and visitors of this community. This detail will employ a *ZERO TOLERANCE policy for violations of the "drug free" zone, with emphasis on possession and/or sales of narcotics and narcotic paraphernalia, and the unlawful possession of firearms. Zero tolerance simply means that a violation of the law will be met with a sanction, judging situations on a case-by-case basis. However, those violations of the law that are relative to violent crimes and narcotics activity will be addressed through apprehension. CTION PLAN: ( RESPONSE) Community Involvement: Officers will continue to interact with all citizens in the area making positive community contacts, improving police -citizen relationships, while educating the citizens on police department's goals and objectives. They will also concentrate on developing solutions to problems in the area and increase trust in the Miami Police Department. Enforcement: All operations and possible targets will be identified, organized, and approved by the Downtown NET Commander. All personnel assigned to work in this detail pursuant to the OMNI CRA agreement for enhanced police services will take orders under the same policy structure and guidelines currently in place by the City of Miami Police Department. All Departmental Orders, Standard Operating Procedures, and policies will apply to all members assigned to work in OMNI CRA Operational Plan 3 the OMNI CRA detail pursuant to the agreement. No member of the OMNI CRA Board will direct or guide any police action(s) in any manner or any police officer assigned to the OMNI CRA detail pursuant to this enhanced service agreement. Any concerns or issues pertaining to crime or police services within the OMNI CRA Area must be directly addressed to the NET Commander for a determination of proper legal police action. The NET Commander's Officers will continue to have a zero tolerance approached to the criminal element in the area. They will concentrate on arresting all violators of narcotic sales and use in the area, as well as arrest those who trespass and loiter in, and around, the apartment buildings, houses and parking lots. Individuals coming into the area to commit crimes and deteriorate the quality of life for those who live in the area will be constantly opposed. A three -prong approach will be employed to address issues, which currently exist in the community: 1. Through consistent and daily proactive enforcement by engaging the street level criminals and providing the homeless with placement through outreach services and assistance programs; 2. Establishing greater interaction with the youth through community partnerships and mentoring; and 3. Educate the community in the operation of police activities. During the enforcement activities, officers will be highly proactive. The primary goal is to achieve a significant reduction in Part I crimes by deterring social gathering on street corners and known locations where narcotic sales are known to be conducted and robberies that occur on street corners. The officers will provide a high concentration on the "hot spots" where life-threatening concerns have been identified. The officers will be assigned to specific locations for accountability. STAFFING: 7-71 COMMANDER: Commander Jose Fernandez LIEUTENANT: N/A SUPERVISOR: 1 Sgt.: (T.B.A.) PERSONNEL: 4 Police Officers (T.B.A.) EVENT DATE: 2016-2017 2016-2017 OMNI CRA DETAIL - Operational Plan LOCATION: 4 N.W. 1St Ct. - North Bayshore Drive/ N.E. 81h St. — N.E. 21 st St. UNIFORM: Class "B" EVENT TIME: T.B.A ROLL CALL TIME: T.B.A ROLL CALL LOCATION: TBA COMMUNICATION: Channel 3 PAYROLL CODE: T.B.A. CONTINGENCY PLAN: Should an emergency arise, personnel are to respond as emergency backup to render assistance. MERGENCY ACTION PLAN: In the event an injury occurs to an officer or prisoner, City of Miami Fire Rescue will be requested. In the case of an escaped prisoner, the officer will immediately advise the dispatcher so that a perimeter can be established. The Field Duty Lieutenant will also be immediately notified and the sergeant will be in command of any perimeter or scene until a higher-ranking officer assumes command. Current emergency guidelines are to be followed using the Incident Command System should any incident evolve into a critical incident. An Incident Commander shall be immediately recognized and assume command and a command post established. PREPARED AND APPROVED BY: SECTION COMMANDER: DIVISION CHIEF: