HomeMy WebLinkAboutExhibitCITIESOF
SERVICE
March 17, 2016
The Honorable Tomas Regalado
Mayor, City of Miami
3500 Pan American Drive
Miami, FL 33133
Dear Mayor Regalado:
Congratulations! After a rigorous review of the competitive applications we received,
Cities of Service is pleased to inform you that the city of Miami has been selected for
the Cities of Service Leadership Grant program with generous` support from JPMorgan
Chase & Co.
The award includes:
• $97,500 towards the salary of a Chief Service Officer
Technical support and training from Cities of Service valued at over $50,000
• Opportunity for `in -market JPMorgan Chase & Co. (JP.MC) Executives to join local
service committees or other advisory groups assembled by the Mayor and Chief
Service Officer to support these efforts
• Opportunity for local`.JPMC employees to contribute asskilled--based volunteers
during landscape analysis of challenges, resources, opportunities, and areas of
possible collaboration around mayoral priorities and service plan development
• Opportunity for JPMC employees in participating cities to activate and implement an
impact volunteering initiative
With this new cohort of Chief Service Officers in three major US cities, Cities of Service
aims to generate a'greater movement where relationships between city halls and
residents are strengthened and a dynamic, flexible, resilient structure is built to take on
future challenges.
Congratulations again on this accomplishment. We look forward to working with your
city.
Sincerely,
Myung I Lee
Executive Director
cc: Lillian Blondet; Director, Office of Grants Administration
Cities of Service Leadership Grant Opportunity
Cities of Service is a national nonprofit organization that supports mayors and city chief executives to
engage their local communities and residents in identifying challenges and solving problems together.
We work with cities to help them build city -led, citizen -powered initiatives that target specific needs and
achieve long-term, measurable outcomes that improve the quality of life for residents.
With generous support from JPMorgan Chase & Co., Cities of Service is establishing a new cohort of
Chief Service Officers (CSOs) in three major US cities. This is currently a one year funding opportunity.
Participating cities must provide surround support for the position, furnish project implementation
resources, and commit to sustaining the position for a second year and beyond.
Chief Service Officers are cabinet members or other senior level administration staff who report to
and/or have direct access to the mayor or city chief executive. The CSO plans, directs, coordinates, and
evaluates the implementation of a comprehensive, city-wide service plan that engages citizen
volunteers to help move the needle on priority issues for the administration. The CSO works with local
partners including the private sector, nonprofits, community-based organizations, colleges and
universities, and government agencies to achieve measurable progress on the administration's strategic
agenda through impact volunteering.
With this grant, the CSOs will be expected to:
Drive the development of a city-wide service plan and coordinate strategic volunteer initiatives,
with particular focus on initiatives aimed at serving and partnering with at -risk communities
• Be a champion for resident volunteers, a partner to city agencies, and a conduit for businesses
and community groups
• Help tackle the cities' most pressing challenges such as urban blight, hunger, school success, etc.
by engaging resident volunteers
Each participating city will be supported in meeting these objectives with a total award package
including:
® Up to $100,000 towards the salary of a Chief Service Officer
Technical support and training from Cities of Service, including travel and accommodations for
Cities of Service in-person trainings, valued at over $50,000
® Opportunity for in -market JPMC Executives to join local service committees or other advisory
groupsassembled by the Mayor and Chief Service Off icer 'to support these efforts
® Opportunity, for local JPMC employees to contribute as skilled -based volunteers during
landscape analysis of challenges, resources, opportunities, and areas of possible collaboration
around mayoral priorities and service plan development
® Opportunity for JPMC employees in participating cities to activate and implement an impact
volunteering initiative
Applications must be submitted by the city's Office of the Mayor. Applications will be evaluated by Cities
of Service according to their established criteria. Please note that JPMorgan Chase does not have any
role in the selection process.
E CITY OF MIAMI PROPOSED
ORGANIZATIONAL CHART
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Cities of Service Leadership Grant Opportunity
Cities of Service is a national nonprofit organization that supports mayors and city chief executives to
engage local communities and residents in identifying challenges and solving problems together. We
work With cities to help them build city -led, citizen -powered initiatives that target specific needs and
achieve long-term, measurable outcomes that improve the quality of life for residents and build
stronger cities. Our coalition is comprised of approximately 200 cities in the United States, representing
more than 50 million people in 43 states. Our team helps cities to prioritize impact, create capacity, and '
instill a model that can be replicated through proven tools and methods to engage' community members
in addressing needs like revitalizing neighborhoods and supporting youth and education. Residents are
recast as co -producers of solutions and work side by side with municipal government to create real and
lasting change. Learn more at www.citiesofservice.or and visit @�cItiesofservice on Twitter and
Instagram.
With generous support from JPMorgan Chase & Co., Cities of Service is establishing a new cohort of
Chief Service Officers (CSOs) in three major US cities. Chief Service Officers are cabinet members or
other senior level administration staff who report to and/or have direct access to the mayor or city chief
executive. The CSO plans, directs, coordinates, and evaluates the implementation of a comprehensive
city-wide service plan that engages citizen volunteers to help move the needle on priority issues for the
administration. The CSO works with local partners including the private sector, nonprofits, community-
based organizations, colleges and universities, and government agencies to achieve measurable
progress on the administration's strategic agenda through impact volunteering.
This is currently a one year funding opportunity. Participating cities must provide surround support for
the position, furnish project implementation resources, and commit to sustaining the position for a
second year and beyond. After the CSOs have been appointed, Cities of Service will provide ongoing
consulting services to support and advance their efforts on the ground.
Leadership Grant History
In 2010, Cities of Service initiated its first national grants program and awarded 20 Leadership Grants, a
partnership with Bloomberg Philanthropies. These awards provided two years of funding for cabinet
level Chief Service Officers across the country and technical support to help the CSOs develop and
implement comprehensive service plans. Nine of the original 20 Leadership Cities continue to maintain
the position originally created with Leadership Grant funds. In the intervening years, additional cities
have allocated or secured funding to appoint their own Chief Service Officers.
In 2014, Cities of Service spun off from Bloomberg Philanthropies as an independent entity, committed
to supporting a growing coalition of city chief executives using impact volunteering as a strategy for
citizen engagement and a tool for meaningful progress on local priorities. After a comprehensive review
of previous approaches, we concluded that one of the key indicators of success in a city was the.
presence of a Chief Service Officer who can drive the development of a citywide service plan and
advance coordinated and strategic volunteering initiatives.
CSOs are force multipliers, forging relationships and engaging partners across sectors to help the local
government address their city's most pressing problems.
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When government engages citizens to tackle local problems, not only does the specific issue get
addressed, but a greater movement occurs: connections are made; relationships are strengthened; trust
is generated; and a dynamic, flexible, resilient structure is created that strengthens the city to take on
future challenges together.
With this grant, the CSOs will be expected to:
• Drive the development of a city-wide service plan and coordinate strategic volunteer initiatives,
with particular focus on initiatives aimed at serving and partnering with at -risk communities
• Cultivate a sustainable network of collaborative partners such as local and state government
agencies, community-based/neighborhood organizations, the business community, nonprofit
organizations, religious institutions, and higher education institutions.
• Be a champion for resident volunteers, a partner to city agencies, and a conduit for businesses
and community groups
• Help tackle the cities' most pressing challenges such as urban blight, hunger, school success, etc.
by engaging citizen volunteers including corporate employees.
Applications must be submitted by the city's Office of the Mayor. Applications from nonprofits or
other external groups will not be accepted.
Each participating city will be supported in meeting these objectives with a total award package
including:
• Up to $100,000 towards the salary of a Chief Service Officer
• Technical support and training from Cities of Service, including travel and accommodations for
Cities of Service in-person trainings valued at over $50,000
• Opportunity for in -market JPMC Executives to join local service committees or other advisory
groups assembled by the Mayor and Chief Service Officer to support these efforts
• Opportunity for local JPMC employees to contribute as skilled -based volunteers during
landscape analysis of challenges, resources, opportunities, and areas of possible collaboration
around mayoral priorities and service plan development
• Opportunity for JPMC employees in participating cities to activate and implement an impact
volunteering initiative
Grant Requirements
• Applicants must be a member of the Cities of Service coalition.
• Cities of Service will support local leadership through their hiring process, but recruitment and
selection of the Chief Service Officer will ultimately be the responsibility of the local leadership in
each city.
• Partner cities must complete the hiring process by June 1, 2016.
• Partner cities must accept consulting service_ provided by Cities of Service. This may include, but is
not limited to: regular phone calls, group webinars, in-person convenings, and site visits.
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Application Instructions
Applications must 1h~.Applications will bo
evaluated bvCities ofService according totheir established criteria. Please note that JPMo,0anChase
does not have any role inthe selection process.
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Ifyou have any questions, p|eaaecontao uavia email or phone
(646324.8405). / ^
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Cities of Service's funding opportunity applications are available through
If your city has not
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gation panel, click on the "Apply" link
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0 Ink It you have been prov1dod wth an Atoost P�Oe, you my onfet It in the box at the top of the paok
After clicking onthe "Enter Code" button, you will see o link tothe Leadership Grant Program
application.
You can save your work 1ndraft form often as you wouldlike until you are ready tosubmit
the application.
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SAMPLE CHIEF SERVICE OFFICER JOB DESCRIPTION
The Chief Service Officer (CSO) is a cabinet member or other senior level position who reports to and/or
has direct access to the mayor or city chief executive. The CSO plans, directs, coordinates, and evaluates
the. implementation of a comprehensive, city-wide service plan that involves citizen volunteers to help
move the needle on priority issues for the administration. The CSO works with local partners including
the private sector, nonprofits, community-based organizations, colleges and universities, and
government agencies to achieve measurable progress on the administration's strategic agenda with
impact volunteering. CSO serves as the liaison between the city and community partners in achieving
the goals of their service plan.
Responsibilities:
• Assess the local service landscape of existing. priority need areas by convening business leaders,
nonprofit organizations, community groups, colleges and universities, city government experts,
funders, and `other "key stakeholders.
® Produce and routinely update a coordinated citywide service plan with detailed impact
volunteering initiatives. that address pressing challenges through volunteer service.
• Create and strengthen collaborative relationships with partners including theprivate sector,
local volunteer connectors, nonprofits, community-based organizations, colleges and
universities, and government agencies.
Educate city leaders about the value of leveraging local volunteers, and encourage them to
identify opportunities for engaging volunteers to help solve critical issues.
• Track and regularly report on progress and outcomes to the mayor and local government
stakeholders, Cities of Service, relevant funders and partners, and make that information
available to the public.
Secure additional funding and resources to support project implementation and ensure program
sustainability and growth.
Qualifications;
• Significant understanding of city government, nonprofit and corporate partnerships, and
volunteer organizations with minimum of five years of relevant work experience.
• Familiarity with the local political, philanthropic, and nonprofit landscape.
• Proven ability to establish and sustain strong relationships across sectors, including city
agencies, nonprofits, community groups, and corporate partners.
• Ability to think big picture while paying great attention to detail.
• An outgoing, cooperative, and collaborative approach.
• Excellent oral and written communication skills; a confident public speaker.
• Experience managing a team; confidence in delegating tasks and a willingness to roll up sleeves
as needed.
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LEADERSHIP GRANT OPPORTUNITY FAQ
Cities of Service will equip three cities across the country with the financial capital to hire Chief Service
Officers who will serve as a force multiplier, forging relationships and engaging partners across sectors
to help the administration address their city's most pressing problems. CSOs in participating cities will
serve as a champion for resident volunteers, a voice for the mayor, a partner to city agencies, and a
conduit for businesses and community groups — all critical to the success of a city's citizen engagement
efforts. Cities of Service will select 3 cities based on their capacity to support the program, commitment
from city hall to citizen engagement efforts, and ability to meet the intense timeline.
What is the timeline for award notification and program launch?.
Cities of Service anticipates making grant award decisions in March 2016. CSOs are expected to start in
June 2016. It is important to note that cities will have a limited amount of time to recruit the CSO.
When does the Leadership Grant end?
The Leadership Grant is currently a one-year funding opportunity anticipated to end in June 2017.
Program success in the first year will be assessed according to the terms of the grant agreement, which
will include the key functions and responsibilities of CSO mentioned above. If funding is available for a
second year, decision to renew will be determined by Cities of Service on a case by case basis.
Who will the Chief Service Officer report to?
The CSO is expected to report directly to the mayor. If there is a reason why the CSO will not be
reporting to the mayor, the city should clearly state the reason in the application and illustrate how the
mayor will be involved in the success of the CSO.
What is the city's role in administering the program?
The city will collaborate with Cities of Service to administer the Leadership Grant program. We expect
participating cities to be fully engaged in the process and to share best practices and challenges with
each other and with Cities of Service. Selected cities must:
• Actively recruit a CSO;
• Pay for any costs above and beyond the provided grant dollars if the compensation package is
greater than $100,000;
• Furnish project implementation resources;
• Provide office space, phones, computers, and other supplies needed for the CSO;
• Complete paperwork and reporting requirements in a timely and thoughtful manner;
• Commit to sustaining the position for a second year and beyond.
Can the Chief Service Officer be a part-time employee of the mayor's office?
No, the CSO must be a full-time employee of the mayor's office.
What technical assistance will Cities of Service provide?
As part of the program, each citywillreceive consulting services and support from Cities of Service.
Cities will take part in regular, intensive technical assistance calls and meetings to discuss position
recruitment, best practices, and lessons learned. Cities of Service will host monthly phone check -ins with
the CSO. The Cities of Service Program Manager will also set up monthly group conference calls or
webinar meetings for CSOs to problem -solve on common challenges.
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Cities of Service will provide in-person support for the duration of the grant, including participation in
our annual convening and in market site visits. Our annual convenings assemble city service leaders
from across our coalition for collective learning and advancement. On site visits, Cities of Service staff
will meet with the mayor, work extensively with the CSO, observe projects, and connect with partners
on the ground, such as community representatives, funders, CBOs, and other agency and office heads.
What will the grant of up to $100,000 go toward?
The grant of up to $100,000 provided by Cities of Service will go toward the salary and surround support
of the CSO. Participating cities must provide additional support for the position if needed. Additional
support might include, but is not limited to, fringe benefits if allocated amount does not fall within the
$100,000 salary range provided by the Leadership Grant. Cities will also be expected to furnish project
impact volunteering initiative implementation resources and commit to sustaining the position for a
second year and beyond. Cities selected to participate in the program will be required to submit a
budget outlining planned use of funds.
Is the grant from Cities of Service or from JPMorgan Chase & Co.?
Applications will be evaluated by Cities of Service according to their established criteria. Please note
that JPMorgan Chase does not have any role in the selection process. The grant agreement will be
between the city and Cities of Service.
Grant Guidelines
Wow do I know if my city is part of the Cities of Service coalition and therefore eligible for this grant?
First, check the coalition mgp on the Cities of Service website to see if your city and current mayor are
listed. If your city and/or your current mayor is not listed, your mayor has not yet signed the Declaration
of Service. Any city not yet a part of the coalition but interested in applying for this program can join the
coalition by having their mayor sign the Declaration of Service (through this, the mayor pledges to
develop a service plan and strategy, work with other mayors to advance best practices, and encourage
other mayors to join this national effort). The Cities of Service Recruit Your Mayo guide provides step-
by-step instructions for making a compelling case to a mayor to join the coalition:`
May I submit supplemental documentation to strengthen my application?
A staffing/organizational chart that delineates where the Chief Service Officer is seated within the city's
structure is requested as part of the application process. No other supplemental documents are
necessary:;
Our office is very lean in staff. Can the mayor place the Chief Service Officer in another department?
Another department may be deemed appropriate; however, the staff member responsible for this
project should havea direct line of communication with the mayor.
What types of resources should I identify in the proposal?
Cities should specify existing or potential partners including corporations; institutions of higher
education, city agencies, nonprofit organizations, neighborhood and community groups, and other
relevant organizations. Cities should also address their access to networks and resources that can
contribute to the Chief Service Officers' success. Resources may include any significant financial or in-
kind resources that cities can put toward the Chief Service Officer position, including fringe benefits.
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May my city apply for the grant if we already have someone fulfilling the key functions and
responsibilities of the Chief Service Officer role?
Yes, but the city cannot use the grant dollars to pay for the salary of an existing staff member with the
title CSO. If there is already a staff member fulfilling the job functions of a CSO and the city then decides
to assign the CSO title, the city may use the grant dollars for the individual's compensation. Cities of
Service expects the position to be sustained beyond the grant end date.
May my city apply for the grant if the mayor's term ends prior to June 2017?
Yes, if the current mayor is eligible to run for re-election the city will be considered for this
opportunity. If the mayor is eligible for additional terms of office but has publicly declared that he or she
will not be running for re-election, the city will not be eligible to apply for this program.
Will Cities of Service require grantees to track impact metrics and outcome measurements?
As with any Cities of Service grant program, impact metrics and outcome measurement will be required.
Cities will be required to submit quarterly reports on progress towards meeting the metric goals of
impact volunteering, initiatives.
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