HomeMy WebLinkAbout24753AGREEMENT INFORMATION
AGREEMENT NUMBER
24753
NAME/TYPE OF AGREEMENT
MICROSOFT CORPORATION
DESCRIPTION
MICROSOFT MASTER SERVICES AGREEMENT/UNIFIED
ENTERPRISE SUPPORT SERVICES DESCRIPTION/MATTER
ID: 23-3171
EFFECTIVE DATE
January 13, 2024
ATTESTED BY
TODD B. HANNON
ATTESTED DATE
1/8/2024
DATE RECEIVED FROM ISSUING
DEPT.
1/9/2024
NOTE
DOCUSIGN AGREEMENT BY EMAIL
CITY OF MIAMI
DOCUMENT ROUTING FORM
ORIGINATING DEPARTMENT: Department of Innovation and Technology (DolT)
DEPT. CONTACT PERSON: Shiny Antony / Gee Chow EXT. 1701 / 1018 / MS Teams
NAME OF OTHER CONTRACTUAL PARTY/ENTITY:
IS THIS AGREEMENT A RESULT OF A COMPETITIVE PROCUREMENT PROCESS? ❑ YES ❑ NO
TOTAL CONTRACT AMOUNT: $ 299,975.00 FUNDING INVOLVED? ❑ YES ❑ NO
TYPE OF AGREEMENT:
❑ MANAGEMENT AGREEMENT
❑ PROFESSIONAL SERVICES AGREEMENT
❑ GRANT AGREEMENT
❑ EXPERT CONSULTANT AGREEMENT
❑ LICENSE AGREEMENT
OTHER: (PLEASE SPECIFY)
❑ PUBLIC WORKS AGREEMENT
❑ MAINTENANCE AGREEMENT
❑ INTER -LOCAL AGREEMENT
LEASE AGREEMENT
❑ PURCHASE OR SALE AGREEMENT
PURPOSE OF ITEM (BRIEF SUMMARY): To review the FY24 Microsoft Unified Support Services Agreement. This is submitted
every year for review / approval and routing for signatures.
COMMISSION APPROVAL DATE: /
FILE ID: 23-3171
ENACTMENT NO.:
IF THIS DOES NOT REQUIRE COMMISSION APPROVAL, PLEASE EXPLAIN:
ROUTING INFORMATION
Date
PLEASE PRINT AND SIGN
APPROVAL BY DEPARTMENTAL DIRECTOR
11/21/2023
PRINT: Gee Chow ---~ -
_ --
SIGNATURE:
SUBMITTED TO RISK MANAGEMENT
January 2, 2024
PRINT: -
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SIGNATURE:
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SUBMITTED TO CITY ATTORNEY
January 3, 2024
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APPROVAL BY ASSISTANT CITY MANAGER
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SIGNATURE:
RECEIVED BY CITY MANAGER
January 5, 2024
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SIGNATURE:
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1)
ONE ORIGINAL TO CITY CLERK,
2)
ONE COPY TO CITYATTORNEY'S OFFICE,
PRINT:
SIGNATURE:
PRINT:
SIGNATURE:
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3) REMAINING ORIGINAL(S) TO ORIGINATING
DEPARTMENT
PLEASE ATTACH THIS ROUTING FORM TO ALL DOCUMENTS THAT REQUIRE
EXECUTION BY THE CITY MANAGER
Microsoft Enterprise Services Work Order
(For Microsoft Internal Purposes Only)
Work Order Number
This Work Order consists of the terms and conditions below, and the provisions of the Microsoft
Master Services Agreement reference U5222173, effective as of 1/13/2017 (the "Agreement"),
the provisions of the Unified Enterprise Support Services Description applicable to the
Professional Services identified in this Work Order, and any attachments or exhibits referenced in
this Work Order, all of which are incorporated herein by this reference. In this Work Order
"Customer," "you," or "your" means the undersigned customer or its affiliate and "Microsoft", "we,"
"us," or "our" means the undersigned Microsoft affiliate.
r Microsoft
GVS0241-454830-578457
By signing below the parties acknowledge and agree to be bound to the terms of this Work Order,
the Agreement and all other provisions incorporated in them. This Work Order is effective as of
the date that Microsoft signs this Work Order. Regardless of any terms and conditions contained
in a purchase order, if any, the terms of this Work Order apply.
Custome <
Microsoft Affiliate
Name of Customer (please print)
City of Miami, Florida
Name
Microsoft Corporation
Signature
Signature
,—DocuSigned by:
�A5ED98985E38492...
Name of person signing (please print)
Nick Sabo
Name of person signing (please print)
////////////////////////////////////////////////
Title of person signing (please print)
u n i fi ed Specialist
Title of person signing (please print)
////////////////////////////////////////////////
Signature date(effective date)
January 2, 2024 I 10 : 51: 4 7 EST
Signature date
////////////////////////////////////////////////
Name of Customer or its Affiliate that executed the Agreement (if different from Customer
above)
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP]
Page 1 of 9
Does Customer issue or require a Customer purchase order for the payment of
Microsoft Services?
V]Yes or[ ]No
If "No" is selected above, Customer represents and warrants that it does not require purchase
order(s) be submitted to Microsoft for payment of the Microsoft Services Fees listed
herein. Customer will not withhold payment of Microsoft's invoice due to the absence of a
purchase order reference.
If no purchase order is required, Customer must complete "Customer invoice information" below
and ensure it is accurate or revised in a timely manner. Further, the below "Customer invoice
information" must be completed prior to: (a) Customer signing this Work Order; and (b) Microsoft
invoicing Customer.
Customer invoice information
Name of Customer
City of Miami - Finance - General
Accounting
Contact Name (Receives invoices under this Work Order)
City of Miami - Finance General Accounting
Street Address
444 SW 2nd Ave 6th Floor
Contact E-Mail Address
payables@miamigov.com
City
MIAMI
State/Province
Florida
Phone
305-416-1922
Country
United States
Postal Code
33130-1910
Fax
1. Support Services and Fees.
1.1.Term.
Microsoft Enterprise Support Services will commence on 1/13/2024 (the "Support
Commencement Date") and will expire on 1/12/2025 (the "Support Expiration Date").
2. Description of Services.
Please refer to the current Unified Support Services Description ("USSD") which will be
incorporated by reference and is published by Microsoft from time to time at
www.microsoft.com/unified-support-services-description. Microsoft may update the support
services you purchase under this agreement from time to time, provided that the level of
support services you purchase will not materially decrease during the current Term.
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 2 of 9
Services by Support Location
nified Enterprise
Quantity
Support LG - Enterprise East A(13/2024
Service
- 1/12/2025
Service Type
Included
Enterprise Advisory Support Hours As -needed
Advisory Services
Included
Enterprise Azure Problem Resolution Hours As-
needed
Problem Resolution
Support
Included
Enterprise On -demand Assessment
On -Demand Assessment
Included
Enterprise On -Demand Assessment - Setup and
Config Service As -needed
On -Demand Assessment
Remote
Included
Enterprise On -Demand Education
On -Demand Education
Included
Enterprise Online Support Portal
Administrative
Included
Enterprise Problem Resolution Hours As -needed
Problem Resolution
Support
Included
Enterprise Reactive Support Management
Service Delivery
Management
Included
Enterprise Service Delivery Management
Service Delivery
Management
Included
Enterprise Webcasts As -Needed
Webcast
Included
Reactive Enabled Contacts
Problem Resolution
Support
Unified Proactive Services Add on I Unified Proactive Svcs Enterprise Security
Enterprise East 1/13/2024 - 1/12/2025
Vuantity Service _
USA - SLd
Service. Tvne
200 ea
Proactive Credits
Proactive Credits
Included
Service Delivery Management Extended
Service Delivery
Management
Enhanced Designated Engineering I Security Operations USA -
East 1/13/2024 - 1/12/2025
I -
'Quantity Service
600 hr Enhanced Designated Engineering Security
Operations
Designated Support
En•ineerin•
Included Service Delivery Management Extended
Service Delivery
Mana • ement
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 3 of 9
2.1.Support Services Fees.
The items listed in the table above represent the services that Customer has pre -purchased for
use during the term of this Work Order, and applicable fees are shown in the table below.
Microsoft Support Services are a non-refundable, prepaid service. Microsoft must receive
Customer purchase order or payment before Microsoft commences or continues, as applicable,
provision of Microsoft Support Services. If Customer issues a purchase order, Microsoft will invoice
Customer, and Customer agrees to pay Microsoft within 30 calendar days of the date of Microsoft
invoice. Microsoft reserves the right to adjust Microsoft fees prior to entering into any changes to
the Microsoft Support Services ordered herein.
Services Summary
Billing Date
Fee USD
Unified Enterprise Support
1/13/2024
$217,809.34
Unified Proactive Services Add on I Unified Proactive Svcs
Enterprise Security
1/13/2024
$26,006.00
Enhanced Designated Engineering I Security Operations
1/13/2024
$223,106.00
Subtotal
$466,921.34
Flex Allowance
($50,000.00)
MSFT Business Investment
($116,946.34)
Total Fees (excluding taxes)
$299,975.00
One Time Payment
1/13/2024 $299,975.00
Total Fees (excluding taxes)
$299,975.00
2.2.Support for Microsoft Products
Microsoft will provide support for Customer's licensed, commercially released, and generally
available Microsoft products, and cloud services subscriptions purchased by Customer or
Customer's Affiliate: i) as indicated in Appendix A; and ii) during the Term of this Work Order. Such
products and subscriptions exclude those purchased by any party that is not Customer's Affiliate
as of the Support Commencement Date.
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 4 of 9
2.3.Customer Named Contact(s).
Any changes to the named contacts should be submitted to Microsoft Contact.
Name of Customer Support Service Administrator
Gee Chow
Street Address
444 SW 2nd Ave
Contact E-Mail Address
gchow@miamigov.com
City
Miami
State/Province
Florida
Phone
305 416-1701
Country
United States
Postal Code
33130
Fax
3. Use, ownership, rights, and restrictions.
3.1. Products.
"Product" means all products identified in the Product Terms, such as all Software, Online Services
and other web -based services, including pre-release or beta versions. Product availability may
vary by region. "Product Terms" means the document that provides information about Microsoft
Products available through volume licensing. The Product Terms document is published on the
Volume Licensing Site (http://www.microsoft.com/licensing/contracts or successor site) and is
updated from time to time.
All products and related solutions provided under this Work Order will be licensed according to
the terms of the license agreement packaged with or otherwise applicable to such product.
Customer is responsible for paying any licensing fees associated with Products.
3.2. Fixes.
"Fixes" means Product fixes, modifications, enhancements, or their derivatives, that Microsoft
either releases generally (such as service packs), or that Microsoft provides to Customer when
performing Professional Services (all support, planning, consulting and other professional services
or advice, including any resulting deliverables provided to Customer under this Work Order, to
address a specific issue. "Professional Services" means Product support services and Microsoft
consulting services provided to Customer under this Work Order. "Professional Services" or
"services" does not include Online Services, unless specifically noted.
Fixes are licensed according to the license terms applicable to the Product to which those Fixes
relate. If the Fixes are not provided for a specific Product, any other use terms Microsoft provides
with the Fixes will apply.
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 5 of 9
3.3. Pre-existing Work.
"Pre-existing Work" means any computer code or other written materials developed or otherwise
obtained independent of this Work Order.
All rights in Pre-existing Work shall remain the sole property of the party providing the Pre-
existing Work. Each party may use, reproduce and modify the other party's Pre-existing Work only
as needed to perform obligations related to Professional Services.
3.4.Services Deliverables.
"Services Deliverables" means any computer code or materials, other than Products or Fixes that
Microsoft leaves with Customer at the conclusion of Microsoft's performance of Professional
Services. Upon payment in full for the Professional Services, Microsoft grants Customer a non-
exclusive, non -transferable perpetual, fully paid -up license to reproduce, use and modify the
Services Deliverable, solely in the form delivered to Customer and solely for Customer's internal
business purposes, subject to the terms and conditions of this Work Order.
3.5.Affiliates' rights.
"Affiliate" means any legal entity that a party owns, that owns a party, or that is under common
ownership with a party. "Ownership" means, for purposes of this definition, control of more than
a 50% interest in an entity.
Customer may sublicense the rights contained in this subsection relating to Services Deliverables
to its Affiliates, but Customer's Affiliates may not sublicense these rights and Customer's Affiliates'
use must be consistent with the license terms contained in this Work Order.
3.6. Restrictions on use.
Customer must not (and must not attempt to) (1) reverse engineer, decompile or disassemble any
Product, Fix, or Services Deliverable, (2) install or use non -Microsoft software or technology in any
way that would subject Microsoft's intellectual property or technology to obligations beyond
those included in this Work Order; or (3) work around any technical limitations in the Products or
Services Deliverables or restrictions in Product documentation. Except as expressly permitted in
this Work Order, Customer must not (1) separate and run parts of a Product on more than one
device, upgrade or downgrade parts of a Product at different times, or transfer parts of a Product
separately; or (2) distribute, sublicense, rent, lease, lend, or use any Product, Fix, or Services
Deliverable to offer hosting services to a third party.
3.7. Reservation of rights.
All rights not expressly granted are reserved to Microsoft.
3.8 Confidentiality and Privacy.
The Parties recognize that this Agreement is a binding agreement and a pubic contract, subject
to all applicable State of Florida public records laws, to include but not limited to Chapter 119,
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 6 of 9
Florida Statutes; provided, however, should Microsoft believe that a specific exemption applies to
any information provided by Microsoft to the City of Miami as Customer, then Microsoft at its
option and at no costs to the City, may proceed to court in the U.S. District Court for the Southern
District of Florida, Miami Division, to obtain declaratory judgment regarding the applicability of
said specific exemption from public records laws. All Parties to this Agreement will agree to protect
clearly marked Confidential Information of one another in a reasonable and appropriate manner,
and will use clearly marked Confidential Information only to perform its obligations under this
Agreement and for no other purpose. This will not apply to information which is publicly known,
already known to the recipient, lawfully disclosed by a third party, independently developed,
disclosed pursuant to legal requirement or order, or items that are subject to public records access
laws.
IF MICROSOFT HAS QUESTIONS REGARDING THE APPLICATION OF
CHAPTER 119, FLORIDA STATUTES, TO ANY DUTY TO PROVIDE PUBLIC
RECORDS RELATING TO THIS AGREEMENT AS A PUBLIC CONTRACT,
PLEASE CONTACT THE CITY'S CUSTODIAN OF PUBLIC RECORDS AT
TELEPHONE NUMBER 305-416-1800, EMAIL:
PUBLICRECORDS@MIAMIGOV.COM, AND MAILING ADDRESS: PUBLIC
RECORDS C/O OFFICE OF THE CITY ATTORNEY, 9TH FLOOR, MIAMI
RIVERSIDE CENTER, 444 S.W. 2ND AVENUE, MIAMI, FLORIDA 33130 OR
THE CITY'S CONTACT REPRESENTATIVE AS CUSTODIAN OF RECORDS
FOR THIS AGREEMENT AT TELEPHONE NUMBER 305-416-1701, EMAIL
GCHOW@MIAMIGOV.COM AND MAILING ADDRESS MIAMI RIVERSIDE
CENTER, 444 S.W. 2ND AVENUE, 5TH FLOOR, MIAMI, FLORIDA 33130.
3.9 Counterparts; Electronic Signatures.
This Agreement and any amendments hereto may be executed in several counterparts, and all or any of
such counterparts taken together shall be deemed to constitute one and the same instrument. An
executed facsimile or electronic scanned copy of this Agreement shall have the same force and effect as
an original. The Parties shall be entitled to sign and transmit an electronic signature on this Agreement
(whether by facsimile, PDF, or other email transmission), which signature shall be binding on the Party
whose name is contained therein. Any Party providing an electronic signature agrees to promptly
execute and deliver to the other Party an original signed Agreement upon written request.
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 7 of 9
4. Microsoft Professional Services Data Protection Addendum.
The Microsoft Professional Services Data Protection Addendum in effect on the effective date of
this Work Order and available on the Volume Licensing Site at
https://aka.ms/ProfessionalServicesDPA is incorporated herein by this reference.
5. Microsoft Contact
Customer contact for questions and notices about this Work Order.
Microsoft Contact Name
Nick Sabo
Contact E-Mail Address
nicksabo@microsoft.com
Appendix A
As of the Support Commencement Date, below is a list of your declared licensing enrollments
and agreements for which Microsoft will provide support services as defined within this Work
Order.
ustomer Name
Licensing Program
f
Licensing
Enrollment/Agreement
Number/Billing Account
ID
CITY OF MIAMI POLICE-57150184-
COM POLICE AZURE MAC
Enterprise 6
6832951
CITY OF MIAMI POLICE
Enterprise 6
57150184
CITY OF MIAMI, FL
Enterprise 6
77156732
CITY OF MIAMI, FL-77156732-CITY
OF MIAMI PD
Enterprise 6
7747652
Remainder of page intentionally left blank.
City of Miami Signature Page on the Next Page.
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 8 of 9
ATTEST:
By:
f46D+566DDF1-4
Todd B. Hannon, City Clerk
January 8, 2024 1 18:44:09
Date:
City of Miami Signature Page
DocuSigned by:
EST
DocuSigned by:
r
APPROVED AS TO FORM AND CORRECTNESS:
,—DocuSigned by:
/p
By: `—F1FF9OAFF FFFF0457
DS
Victoria Mendez, City Attorney
ID# 23-3171 XII
APPROVED BY DEPARTMENT:
DocuSl�igned by:
By A4O 7a...
Gee Chow, Chief Information Officer
Innovation and Technology Department
DocuSigned by:
girlqaitr Noviui.
-19CF6C312DD-42A...
Arthur Noriega V, City Manager
APPROVED AS TO INSURANCE REQUIREMENTS:
DocuSigned by:
BY: \--5534924g5F-24130
Ann -Marie Sharpe, Director, Risk
Management Department
EnterpriseServicesWorkOrderv9.0(WW)(ENG)(Ju12022) [CP] Page 9 of 9
DocuSign
Certificate Of Completion
Envelope Id: 6070585DD46D42278083DD69C9AE05E4
Subject: Complete with DocuSign: Microsoft Unified Enterprise Support Services Agreement
Source Envelope:
Document Pages: 10
Certificate Pages: 6
AutoNav: Enabled
Envelopeld Stamping: Disabled
Time Zone: (UTC-05:00) Eastern Time (US &
Canada)
Signatures: 10
Initials: 2
Stamps: 1
Status: Completed
Envelope Originator:
Denise Rodriguez
444 SW 2 Avenue
Miami, FL 33130
DenRodriguez@miamigov.com
IP Address: 149.19.41.27
Record Tracking
Status: Original
1/2/2024 10:30:33 AM
Security Appliance Status: Connected
Storage Appliance Status: Connected
Holder: Denise Rodriguez
DenRodriguez@miamigov.com
Pool: FedRamp
Pool: City of Miami
Location: DocuSign
Location: DocuSign
Signer Events
Signature
Timestamp
Nick Sabo
nicksabo@microsoft.com
Unified Specialist
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Accepted: 1/2/2024 10:51:02 AM
ID:717301e7-ed3d-4a97-be7d-f9a5b417d4b7
Gee Chow
gchow@miamigov.com
CIO/Director
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Accepted: 1/2/2024 11:37:12 AM
ID:5038cc11-c3d4-4b09-b55e-79c6bd1824bc
Terry Quevedo
tquevedo@miamigov.com
Signing Group: Risk Management
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Accepted: 1/2/2024 11:39:22 AM
ID:651a1b09-6b1d-4e0f-80f7-5143e0de8032
Xavier Alban
xealban@miamigov.com
Assistant City Attorney
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
r—DocuSigned by:
�J=
'.—A5ED9B985E38492...
Signature Adoption: Drawn on Device
Using IPAddress: 136.56.47.151
Signed using mobile
—DocuSigned by:
�B4EA4798756A474...
Signature Adoption: Pre -selected Style
Using IPAddress: 149.19.41.27
CDocnSigned by:
�5 95F25
Signature Adoption: Pre -selected Style
Using IPAddress: 149.19.49.145
�DS
Signature Adoption: Pre -selected Style
Using IPAddress: 149.19.41.27
Sent: 1/2/2024 10:49:32 AM
Viewed: 1/2/2024 10:51:02 AM
Signed: 1/2/2024 10:51:47 AM
Sent: 1/2/2024 10:51:50 AM
Viewed: 1/2/2024 11:37:12 AM
Signed: 1/2/2024 11:37:23 AM
Sent: 1/2/2024 11:37:25 AM
Viewed: 1/2/2024 11:39:22 AM
Signed: 1/2/2024 11:39:30 AM
Sent: 1/2/2024 11:39:32 AM
Viewed: 1/2/2024 3:04:39 PM
Signed: 1/2/2024 3:04:56 PM
Signer Events Signature Timestamp
Victoria Mendez
VMendez@miamigov.com
City Attorney
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Arthur Noriega
anoriega@miamigov.com
City Manager
City Of Miami
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Hannon, Todd
thannon@miamigov.com
City Clerk
City of Miami
Signing Group: CITY CLERK ATTESTATION
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
DocuSigned by:
F1EF90AF6FE0457...
Signature Adoption: Drawn on Device
Using IPAddress: 138.43.105.128
CDocn3igned by:
Q.v hbvitiyt
850CF6C372DD42A...
Signature Adoption: Pre -selected Style
Using IPAddress: 163.120.80.16
C�/Docc Signeked by:
v'/1�
E46D7560DCF1459
Signature Adoption: Uploaded Signature Image
Using IPAddress: 138.43.105.128
Sent: 1/2/2024 3:04:58 PM
Viewed: 1/3/2024 5:10:34 PM
Signed: 1/3/2024 5:10:54 PM
Sent: 1/3/2024 5:10:56 PM
Viewed: 1/5/2024 9:14:34 AM
Signed: 1/5/2024 9:14:39 AM
Sent: 1/5/2024 9:14:44 AM
Viewed: 1/5/2024 11:10:55 AM
Signed: 1/8/2024 6:44:09 PM
In Person Signer Events
Signature Timestamp
Editor Delivery Events Status
Timestamp
Agent Delivery Events Status
Timestamp
Intermediary Delivery Events Status
Timestamp
Certified Delivery Events
Status
Timestamp
Carbon Copy Events
Status
Timestamp
Melissa Fernandez-Stiers
mfstiers@miamigov.com
Ofelia Perez
operez@miamigov.com
Edith McCray
emccray@miamigov.com
Sandra Gilbert
sgilbert@miamigov.com
Martha Rodriguez
marrodriguez@miamigov.com
Signing Group: City Manager Admin Group
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
COPIED
Sent: 1/5/2024 9:14:41 AM
Carbon Copy Events
Status
Timestamp
Denise Rodriguez
denrodriguez@miamigov.com
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Not Offered via DocuSign
Shiny Antony
santony@miamigov.com
Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:
Accepted: 10/17/2023 8:38:27 AM
ID:cf760683-7f0c-42c7-8189-0cf9583a11ae
COPIED
COPIED
Sent: 1/8/2024 6:44:12 PM
Resent: 1/8/2024 6:44:17 PM
Viewed: 1/9/2024 7:50:24 AM
Sent: 1/8/2024 6:44:14 PM
Viewed: 1/8/2024 7:34:01 PM
Witness Events
Signature
Timestamp
Notary Events
Signature
Timestamp
Envelope Summary Events
Status
Timestamps
Envelope Sent
Certified Delivered
Signing Complete
Completed
Hashed/Encrypted
Security Checked
Security Checked
Security Checked
1/2/2024 10:49:33 AM
1/5/2024 11:10:55 AM
1/8/2024 6:44:09 PM
1/8/2024 6:44:14 PM
Payment Events
Status
Timestamps
Electronic Record and Signature Disclosure
Electronic Record and Signature Disclosure created on: 6/15/2023 8:45:09 AM
Parties agreed to: Nick Sabo, Gee Chow, Terry Quevedo, Shiny Antony
ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, City of Miami (we, us or Company) may be required by law to provide to you
certain written notices or disclosures. Described below are the terms and conditions for providing
to you such notices and disclosures electronically through the DocuSign system. Please read the
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to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please
confirm your agreement by selecting the check -box next to `I agree to use electronic records and
signatures' before clicking `CONTINUE' within the DocuSign system.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
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elect to create a DocuSign account, you may access the documents for a limited period of time
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send you paper copies of any such documents from our office to you, you will be charged a
$0.00 per -page fee. You may request delivery of such paper copies from us by following the
procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
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Olivera, Rosemary
From: Rodriguez, Denise
Sent: Tuesday, January 9, 2024 10:06 AM
To: Hannon, Todd; Ewan, Nicole; Olivera, Rosemary
Cc: Alban, Xavier E.; Chow, Gee; Antony, Shiny; Duque, Arturo
Subject: Fully Signed - Matter ID 23-3171: FY24 Microsoft Unified Support Services Agreement
Attachments: LSR 23-3171 Fully Signed Microsoft Unified Enterprise Support FY24 Agreement.pdf;
Certificate of Completion from Docusign 23-3171.pdf
Good morning everyone,
Please find attached a copy of the fully executed LSR 23-3171 for the Microsoft Unified Support Services Agreement.
Thank you,
Denise Rodriguez
Assistant to the Director
Department of Innovation and Technology
444 SW 2nd Avenue, 5th Floor, Miami, FL 33130
denrodriguez@miamigov.com
i