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Exhibit A (SUB)
THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. MYTH I CST" Statement of Work for the Oracle Permitting and Licensing ("OPAL") System Pursuant to Request for Proposals ("RFP") Contract NO. 180233, and City of Miami Supplemental Agreement Executed 3/17/22 Exhibit G: OPAL Services SOW SFID: Q-187743 / US-19447809 Offer Valid until 27-Feb 2026 City of Miami February 5, 2026 Arturo Duque Director/CIO Email: aduque@miamigov.com Submitted by: Mythics, LLC 4525 Main Street, Ste. 1500, Virginia Beach, VA 23462 CAGE: 1TA34 I DUNS: 013358002 John Chapman Consulting Services Representative Voice: (919) 592-2807 Email :jchapman@mythics.com "This SOW includes data that shall not be disclosed outside Customer and shall not be duplicated, used, or disclosed -- in whole or in part -- for any purpose other than to evaluate this SOW. If, however, a contract is awarded to this offeror as a result of-- or in connection with -- the submission of this data, Customer shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit Customer's right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in all pages of this SOW." Mythics has made every reasonable attempt to ensure that the information contained within this proposal is accurate, current, and properly sets forth the requirements as have been determined at the time of submission. The parties acknowledge and agree that the other party assumes no responsibility for errors that may be contained in or for misinterpretations that readers may infer from this document. 18870 Exhibit A (SUB) THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. 1. Description of Services and Deliverables. A. Definitions. "Mythics, LLC" or "Mythics" shall mean the entity that executed the Agreement. ii. "City of Miami's Process" shall mean City of Miami's business processes related to, but outside of, the Oracle Cloud Applications. "Cloud" is a general term meaning the delivery of hosted services over the Internet. iv. "Cloud Updates" shall mean product releases of the Oracle Fusion Cloud Services. v. "Complexity" shall mean the complexity of an Oracle Cloud Application extensibility as defined in the Oracle Professional Services Complexity Definitions available at https://www.oracle.com/a/ocom/docs/complexity- definitions.pdf. There are five Complexity levels: Very Easy Complexity, Easy Complexity, Moderate Complexity, Complex Complexity, and Very Complex Complexity. vi. "Configure" and "Configuration" shall mean the setup of the Oracle Cloud Application using the Standard Functionality provided within the Oracle Fusion Cloud Services release planned for Go Live. vii. "Conversion" shall mean the data conversions set forth in Section 7.B (Conversions) and subject to the Complexity definitions. viii. "Countries" or "Country" shall mean the country or countries set forth in Section 1.D.vi (Country Assumptions). ix. "Custom Reports" shall mean the custom reports listed in Section 1.D. Scope Assumptions, RowG3 (Custom Reports) below and modifications to Standard Reports and are subject to the Complexity definitions. x. "Data Governance" shall mean a set of disciplines, processes and technologies, for ensuring the accuracy, completeness, timeliness and consistency of multiple domains of City of Miami's data across the Oracle Cloud Applications, Non -Oracle Systems, and across City of Miami's business processes, functional areas, organizations and geographies. t. THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. xi. "Deliverable" means the discrete output(s) of either Mythics or City of City of Miami as specified in the "Deliverable Name" column of the table in Section 1.E of this exhibit. xii. "ERP" shall mean Oracle Fusion Cloud Enterprise Resource Planning. xiii. "Existing Process" shall mean City of Miami's legacy business processes prior to the onset of the project. xiv. "Extensions" shall mean a customization or enhancement to standard Oracle Fusion Cloud Applications implemented to address requirements not met by Standard Functionality. Extensions may include new user interface components, additional business logic, integrations, or workflow changes, and are built using Oracle -approved tools. Extensions are set forth in Section 7.0 (Extensions). xv. :ffGlobal Design" shall mean the part of the Services when (i) the To -Be Process and Oracle Cloud Applications late designed and harmonized to document the Global Template (if applicable); (ii) the strategy for rOpttversions, Integrations, Reports, training, and communications are developed; and (iii) the sequence and gr.opping of Countries/regions are confirmed. Global Design may be referred to as "Enterprise Design" if the •'Services are for a single Country. xvie .."Global Template" shall mean the globally consistent To -Be Process, Configurations, Conversions, Integrations, and Reports that all Countries/regions/business units will adapt to. xvii. "Go -Live" is complete for a Wave (as described in the timeline in Section 1.C.i of this exhibit if the project consists 'of more than a single Wave) when each of the Deliverables identified as "production" in the Deliverables Section -'below for such Wave has been accepted pursuant to the acceptance process set forth in Section 2 (Acceptance of Deliverables). xviii. "Integrations" shall mean the data integrations set forth in Section 7.A (Integrations) and subject to the Complexity definitions. xix. "Non -Oracle Systems" shall mean any applications, systems, databases, or business processes other than the in - scope Oracle Cloud Applications set forth in Section 1.B.i. xx. "Ongoing Support Model" shall mean the model (as set forth in the Ongoing Support Model Deliverable described in Section 1.E (Deliverables) below) under which City of Miami will support the Oracle Cloud Applications following the Post Go -Live Assistance Period. xxi. "Oracle Cloud Application(s)" shall mean the in -scope Oracle software application module(s) to be implemented based on the Oracle Fusion Cloud Services as listed in Section 1.B.i. xxii. "Oracle Cloud Operations" shall mean the Oracle organization in charge of operating the subscribed Oracle Cloud Services. xxiii. "Oracle Cloud Services" shall mean the Oracle hosted Cloud offering separately subscribed by City of Miami for the Oracle Cloud Applications. xxiv. "Oracle Modern Best Practices" shall mean a collection of business processes that are pre -defined by Oracle and are designed to map to certain portions of the Standard Functionality contained in the respective Oracle Cloud Application. xxv. "Oracle Permitting and Licensing" and "OPAL" shall mean Oracle's Permitting and Licensing. xxvi. "Oracle True Cloud Method+" and "TCM+" shall mean the Oracle Cloud delivery approach (i.e., methods, Deliverables) that underpins the execution of Cloud projects. xxvii. "Post Go -Live Assistance" shall mean limited Team Mythics functional and technical resources to respond to support tickets or requests documented and dispositioned by City of Miami and provided to Team Mythics, which are specific to the Solution, during the Post Go -Live Assistance Period. Post Go -Live Assistance excludes the introduction of any scope not specified in this exhibit such as functionality, integrations and processes. THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. xxviii. Post Go -Live Assistance Period" shall mean: a. The period beginning upon Go -Live during Wave 1 and ending twelve (12) weeks after. There are two (2) Go -Lives planned for Wave 1 and each will have twelve (12) weeks of Post Go -Live Assistance, totaling twenty-four (24) weeks for Wave 1. b. The period beginning upon Go -Live of Wave 2 and ending twelve (12) weeks of Post Go -Live Assistance after Wave 2 Go -Live. C. The period beginning upon Go -Live during Wave 3 and twelve (12) weeks after. There are two (2) Go -Lives planned for Wave 3 and each will have twelve (12) weeks of Post Go -Live Assistance, totaling eighty twenty-four (24) weeks for Wave 3. d. The period beginning upon Go -Live of Wave 4 and ending sixteen (16) weeks of Post Go -Live Assistance after Wave 4 Go -Live. xxix. "Project Backlog" or "Product Backlog" shall mean the set of defined User Stories which encompass all the functional requirements for the project. xxx. "Prototype" shall mean a non -production environment used to tailor aspects of the Solution and an associated activity to demonstrate and Validate the Solution as further described in this exhibit xxxi. "Record types" includes the following: a. A "Building Permit" record type is a record configuration within OPAL for a specific construction activity (e.g., new construction, residential remodel, electrical). Each unique type includes, but is not limited to, intake fields, validation rules, workflow, inspection schedule, fee schedule and calculations, required documents, plan review steps, notifications, statuses, etc. b. A "Business License" record type is a record configuration within OPAL for a specific business activity or operating model (e.g., food service, contractor, home -based). Each unique type includes, but is not limited to, intake data, validation rules, workflow, fee schedule and calculations, required documents, inspection r`' ;_;� schedule, compliance checks, notifications, statuses, etc. C. ' A "Code Enforcement Case and/or Violation" record type is a record configuration within OPAL for a code - violation (e.g., property maintenance, zoning, fire). Each unique type includes, but is not limited to, intake data, classification and severity logic, inspections/re-inspections, processes, notices and citations, timelines, fines/penalties, corrective actions, required documents, notifications, statuses, etc. d A "Planning and Zoning Application/ Entitlement' record type is a record configuration within OPAL for land use and development approvals (e.g., conditional use, variance, subdivision, site plan). Each unique type includes, but is not limited to, intake data, public notice/hearing steps, workflows, fee schedule, requirements documents, plan reviews, conditions of approval, milestone tracking, appeals/continuances, inspections, fee schedules, statuses, notifications, etc. xxxii. "Reports" shall mean the Standard Reports and the Custom Reports. xxviii. "Solution" as used in this exhibit, shall mean the Oracle Cloud Applications and the Configurations, Reports, Conversions, and Integrations as specified in this exhibit and is not intended to bind Team Mythics to "solve" any product related issues or problems. xxxiv. "Sprint" as used in this exhibit, is a period of four (4) weeks that focuses on configuring Oracle Cloud Applications and the Configurations, Reports, Conversions, and Integrations, to meet the documented business requirements. xxxv. "Standard Functionality" shall mean the standard functionality of the Oracle Cloud Applications as set forth in the relevant product documentation. OPAL product documentation can be located at https://docs.oracle.com/en/cloud/saas/public-sector-compliance-regulation-common/26a/index.html xxxvi. "Standard Reports" shall mean the unmodified reports available in Standard Functionality of the Oracle Cloud Applications. THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. fiipA MYTH ICS' xxxvi. "To -Be Process" shall mean City of Miami's adapted business process flows within the Oracle Cloud Applications. xxxvii. "Training Materials" shall mean the content to be used for City of Miami training specified in the Training Plan Deliverable. xxxviii. "User Stories" shall mean the individual defined stories that outline specific functional requirements for the project as documented in the Project Backlog or the applicable Sprint Product Backlog report. xxxix. "Validation" or "Validate" shall mean a test or testing to confirm that the Oracle Cloud Applications are performing in accordance with the Global Template. xl. "Wave" shall mean a discrete segment of the Services as specified in Section 1.C.i if the project consists of more than a single Wave. B. Cloud Applications and Scope of Services. Oracle Cloud Applications. r` Using Oracle TCM+ and as further set forth in this exhibit, Team Mythics will implement Standard Functionality for the following Oracle Cloud Applications, modules, and processes: Pillar Application ERP Module(s) Processes Oracle Fusion Permitting and Community Licensing Cloud Development Service Oracle Platform as a Service ("PaaS") Permitting, Planning, Code Enforcement & Business Licensing, including artificial intelligence ("AI") agents that are part of Standard Functionality Analytics Cloud Citizen Portal dashboard and reporting ERP Oracle PaaS Intelligent Advisor Online permit search iL. ERP Oracle PaaS Integration Cloud Third -party integrations ERP Oracle PaaS OTBI Oracle Transactional Business Intelligence ("OTBI") Services Overview. Team Mythics will perform the following as described in this exhibit: a. Perform project management, governance, and deployment activities for the Oracle Cloud Applications as specified in Section 1.C.iii. b. Review and Analyze the City's documented requirements and process flows as specified in Section 1.C.iii. c. Define and document User Stories/Requirements and Product Backlog as specified in Section 1.C.iii. d. Configure and Validate the Oracle Cloud Applications as specified in Section 1.C.iii leveraging standard configuration, workflow, and administration features available through native OPAL administration tools and Oracle -approved tools for Extensions, as described in Section 1.C.iii. e. Design the Conversion strategy, collaborate with the City of Miami to transform and load data as specified in Section 1.C.iii for the Oracle Cloud Applications after City of Miami has extracted them US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 4 of 43 • THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. • MYTHICS- i from City of Miami's source systems, mapped the data with Team Mythic's advisement, and cleansed the data (Conversions listed in Section 7.B). f. Design the Integration Strategy and integrate the Oracle Cloud Applications with City of Miami's systems as specified in Section 1.C.iii for the Integrations. g. Design an organizational change management strategy and work with City of Miami to document training and communications to deliver to City of Miami's end users as specified in Section 1.C.iii. C. Project Approach and TCM+ Stage Overview. The Services will be provided using Oracle TCM+, which includes five (5) stages: Mobilize, Design, Localize and Validate, Go -Live, and Optimize & Innovate as specified in the table in Section 1.C.ii below. The specific role of each party is set forth in Section 1.C.iii. Project Timeline. The project will consist of the following four (4) Waves. Wave Description 1 Building and Code Enforcement 2 Planning and Zoning 3 Public Works and Fire 4 Business Licensing The, following diagram provides a high-level timeline for the project that will be further defined as part of the Project Plan as part of the Project Initiation Deliverable. Q S0: Spent 0 Proea Backlog O St Sprint O S'N': Spent "N' O Final Validation O Go iL ve Transition to Cny • TCM+: Mobilize • TCM. Design ! TCM' Localize & Vati0ate • TC1,1i Golire • TCM.. Optimize L Innovate Contractual $coping V Integration, / B+ / Conversions Training Sessions Guided Transt. ENTERPRISE DESIGN EvarR CMe.n„o.ny Ecm.e. • _. 0 _ PPw (PEI Rusness WVt - Building and Code Enforcement • Waw,a-cola, aM'Eat,' Penn., • Wave® - •nveheo Nemo ana I One WV2 - Planning and Zoning Asokapons • awe Ra..e.a WV3 - RPW and FPS • a.e SA, ROW OAS CO. • Wave 59 - Yoe •nrp Cane, WV4 - Business Licensing • wa, . R.,,.ra L.om,-a 2027 2028 O 0 0-0 00O0 US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Page 5 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. TCM+ Stage Overview. TCM+ Stage Overview MOBILIZE DESIGN The purpose of this stage is to ramp up the project team, establish the team culture, and confirm delivery expectations. During this stage, the team will collaborate to define how we will govern the project. This includes: • Identifying the teammates empowered to make decisions. • Agreeing on a cadence in which we monitor and report progress. • Communicating the change control process. • Drafting and confirming the Project Plan as part of the Project Initiation Deliverable, including planning the Global Design workshop objectives, schedule, participants, and logistics. • Establishing the Project Charter and Governance Model Deliverable. • Communicating the Deliverable acceptance framework in accordance with the Governance Model for the Project Initiation Deliverable. This stage includes a Global Design phase at the outset of the project across all participating departments, to ensure a thorough capture of business requirements and configuration needs across the City of Miami's enterprise. As part of this phase, the team will review the City of Miami's documented requirements and business processes. Global Design is dedicated to validating scope across the project and identifying any necessary scope changes (subject to the Change Control set forth in the Policies). The team will coordinate a series of workshops to: • Review the City of Miami's existing documented requirements and business processes • Discuss the To -Be Process • Discuss Configuration of the Oracle Cloud Applications • Develop and review the Project Backlog Deliverable • Conduct gap analysis and document the gaps, if any • One (1) Prototype will be built for each Wave. The technology teammates will work to define the Integration Strategy and Data Conversion Strategy as part of the Technical Strategies and Plan Deliverable which confirm and finalize the Integration and Conversion inventories. LOCALIZ E AND VALIDAT E GO -LIVE This stage is dedicated to refming the Configuration of the Oracle Cloud Applications. The team facilitates the following meetings, in multiple sprints, to discuss and adapt the Existing Process and requirement specifications to build upon the Project Backlog from the Design stage. • Sprint planning meetings to identify the User Stories to be included in each sprint. • Sprint retrospective and review meetings happen at the end of each sprint to review the Product Backlog and demo incremental product configuration. • During each sprint, each User Story will be validated by Team Mythics' staff prior to being assigned to the City of Miami for testing. A user acceptance test ("UAT") is also completed, if needed, focusing on training and engaging the user community. Communications and training to the end user population will be drafted, finalized, and delivered. A Cutover Checklist Deliverable is also defined during this period in preparation for Go Live. During this stage, Conversions are Validated in preparation for Go -Live. The team executes the Cutover Checklist to deploy the Oracle Cloud Applications, Integrations, and data to the production environment. Delivery of communications and training to end users will continue. OPTIMIZE & During this stage, Team Mythics will provide Post Go -Live Assistance to address identified issues associated with INNOVATE the scope of the Services. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 6 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. ii. Activities. 01, MYTHICS Team Mythics and City of Miami will perform the activities specified in the Work Stream and Activities table below (the "Activities"). As used herein, "Work Stream" means a category of related Activities as set forth in the Work Stream and Activities table. As used in the Work Stream and Activities table below: a. "Primary" indicates the organization responsible for driving the completion of the Activity, including (but not limited to): authoring the associated Deliverable (if applicable), and scheduling and facilitating the necessary meetings to solicit input into the Deliverable/Activity. b. "Support" indicates the organization responsible for providing input into the completion of the Activity, including (but not limited to): reviewing and providing input into the content in the associated Deliverable/Activity, and participating in the necessary meetings to provide input into the Deliverable/Activity. Additional responsibilities specific to the support role are indicated in the table below (as needed). In the instances where Team Mythics is support, they can provide Deliverable examples, if needed. Work Stream and Activities Primary Support Notes About Support Role PM1 PM2 Oversee and facilitate performance of City of City of Miami's resources. Miami* Oversee and facilitate performance of Team Team Mythics Mythics resources. N/A N/A US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 7 of 43 lTHIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP �— -- -- --- —�= I ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. I ` 1 MYTHICS Primary Support Notes About Support Role PM3 PM4 PM5 PM6 PM7 PMS — at t_ L _ PM9 Work Stream and Activities Provide executive sponsorship to oversee City City of of Miami's performance and resources. Miami* N/A Provide executive sponsorship to oversee Team Team N/A Mythics performance and resources. Mythics Prepare and execute monthly steering City of Team committee meetings. Miami* Mythics Document the Project Charter as part of Team City of the Project Initiation Deliverable as described in Mythics Miami* Section 1.E (Deliverables) below. Document the project Governance Model as part of the Project Initiation Deliverable as Team City of described in Section 1.E (Deliverables) below Mythics Miami* and establish a project governance committee. Execute project governance processes. Mythics Miami* Team City of Document and manage the Project Plan as part of the Project Initiation Deliverable as Team City of described in Section 1.E (Deliverables) below. Mythics Miami* Maintain the Project Plan and use it as the PM10 baseline to document a weekly status report ("Status Report"). Compile Status Reports and jointly agree with PM11 City of Miami on the template and cadence to be used for the Status Reports. ❑ Help document and prepare materials for meetings. 0 Confirm Deliverable contributors, reviewers and sign -off resources. ❑ Document and manage activities owned by City of Miami that impact the Services. ❑ Provide City of Miami's interdependencies for the Project Plan, including dependencies in City of Miami's organization with other projects and with third -party vendors. ❑ Co-author and provide input into the integrated Project Plan. 0 Assist with maintaining the Project Team City of Plan and provide Mythics Miami* accurate status of City of Miami - owned or interdependent activities. Team City of Mythics Miami* 0 0 Document and provide input into the Status Report template. Provide updates to the Status Report for City of Miami's owned activities. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 8 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Primary Support Conduct a project kick-off meeting with all project team members to review the Project Charter, Governance Model, and Project Plan for City of PM12 the ProjectPlanlnitiation Deliverable. Team Mythics Miami* r ; t-PM13 PM14 Document an Ongoing Support Model Deliverable as described in Section 1.E • (Deliverables) below. City of Miami* Manage and coordinate activities with City of Miami's third -party vendors aligning them and City of their delivery schedules with the project Miami* timeline. Coordinate activities with other dependent initiatives within City of Miami's organization, PM15 including projects being conducted in parallel or with dependencies necessary for deployment of the Oracle Cloud Applications. Document a Cutover Checklist Deliverable as City of Miami* Team Mythics Team Mythics Team Mythics City of PM16 described in Section 1.E (Deliverables) below. Team Mythics Miami* MYTHICS Notes About Support Role O Provide a conference room, teleconferencing tools, and in room equipment to accommodate all participants participating at City of Miami locations. Confirm City of Miami's participants ❑ and presenters for the meeting. ❑ Help define the agenda and content for meeting, including confirming City of Miami participants who will present and endorse the project. O Confirm City of Miami's support model for existing systems following Go -Live. O Provide input on the impact of a proposed Ongoing Support Model. ❑ Confirm the Ongoing Support Model. 0 0 0 Provide input regarding third party vendor products and services with project dependencies that impact the Services. Provide input regarding dependent initiatives that may impact resources, schedule, scope, and/or Services. Document the detailed tasks required to transition the Work Streams for which City of Miami is the Primary role to the new operating model, To -Be Process, and systems including resources and timing, based on input from the Work Streams. ❑ Confirm all Work Streams are represented in the cutover plan. ❑ Assist in maintaining the Cutover Checklist throughout Go -Live. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 9 of 43 PM17 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Primary Document and manage the project business City of case. Miami* Coordinate with resources within Team Mythics to identify the appropriate Team Mythics point PM18 of contact for City of Miami regarding City of Miami's questions that come up throughout the duration of the Services. Document an Environment Management Plan as PM19 part of the Technical Strategies and Plan Deliverable as described in Section 1.E (Deliverables) below. PM20 Execute the Environment Management Plan throughout the deployment(s), including the final deployment of the Solution into the production environment. Support N/A Team Mythics N/A Team Mythics City of Miami* Team Mythics City of Miami* Confirm City of Miami's staff member PM2$ workstation system compliance and any pre- City of installation activities as described in Miami* c } . _ the Oracle Cloud Application documentation. Document the Non -Oracle Systems PM22 Dependencies Deliverable as described in Section 1.E (Deliverables) below. Work directly with Oracle Cloud Operations for the following: enablement of single sign -on; provisioning of new environments; cloning of environments (i.e., non -production to PM23 production, or production to non -production); updates and patches; Pretty Good Privacy encryption for data extracts and Business Intelligence Publisher extracts; and any issues related to the above activities. City of Miami* City of Miami* N/A N/A N/A Notes About Support Role 0 Help coordinate and schedule environment related service requests with Oracle Cloud Operations. Configuration/Functional Work Conduct a workshop during the TCM+ Design stage to demonstrate the To -Be Cl Processes. Typical topics discussed include common data sources, and the Oracle Cloud Applications related to the Oracle Processes. US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Team Mythics City of Miami* 0 Help coordinate participants and confirm on -site and remote facilities. Page 10 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Conduct Design Sprint for both Enterprise design, and each wave with City of Miami subject matter experts to review all the City of C2 Miami's existing documented requirements and business processes and to determine all requisite requirements are created as User Stories. C-f Cr: Lti Primary Team Mythics Support City of Miami* Initiate and manage Sprints to elaborate (Configure) user stories/requirements defined City of C3 in Project Backlog. Team Mythics Miami* Identify business practice and procedure C4 changes that will be required based on the To - Be Process. C5 C6 C7 Identify changes to Non -Oracle Systems that will be required based on the To -Be Process. Create Configuration workbooks that reflect the following: ❑ Decisions on Configurations and, if applicable, Reports. Approve the Configuration workbooks as follows: • Prior to the start of end -to -end testing for the Configurations and, if applicable, Reports, to be included in end -to -end testing. • Prior to the start of UAT for the Configurations and, if applicable, Reports, to be included in UAT. • Prior to Go -Live for the Configurations and, if applicable, Reports, to be deployed to the production environment City of Miami* City of Miami* N/A N/A Team Mythics City of Miami* City of Miami* Team Mythics 1 MYTHICS Notes About Sup• p▪ ort Role Provide all information as it pertains to the requirements of in scope items. • Provide all existing documented requirements and business processes as it pertains to in scope items. 3 Advise on mapping City of Miami's business process to Standard Functionality. ❑ Schedule and attend all daily standups. O Provide answers to any questions needed to support the requirements and configuration. O Unit test each user story as part of each Sprint. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 11 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. I-''--IC12 Lr t C8 Work Stream and Activities Implement Configurations in the nonproduction environment used for UAT as described in the UAT Configuration and Conversion Results Deliverable in Section 1.E (Deliverables) below. Implement Configurations in City of Miami's C9 production environment for the Oracle Cloud Applications. Implement required policy and procedure C10 changes to support the To -Be Process and Oracle Cloud Applications. c� r !�1 t Implement required changes to Non -Oracle - Cl� Systems. •� ,Assist with resolution of Configuration issues _;identified during testing/Validation and the Post Go -Live Assistance Period. C13 Prepare test scenarios for testing/Validation. C14 C15 Primary Support Team Mythics City of Miami* Team Mythics City of Miami* City of Miami* City of Miami* Team Mythics City of Miami* Evaluate Cloud Updates and review associated City of release notes. Miami* Schedule and accept product features in a Cloud Update. Conversions Work Stream j"CAN") Provide information on City of Miami's data, CON1 including data models, data usage and legacy custom data. Develop and/or modify City of Miami's Data CON2 Governance approach and provide to Team Mythics prior to the commencement of Global Design US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 City of Miami* City of Miami* City of Miami* N/A N/A City of Miami* Team Mythics Team Mythics Team Mythics Team Mythics N/A MYTHICS Notes About Support Role CI Make resources available for advice ❑ and guidance. Set-up additional Configuration(s). 0 0 0 Make resources available for advice and guidance. Set-up additional Configuration(s). Advise on To -Be Process impacts. ❑ Makes resources available for advice and guidance. O Provide sample/template test scenarios. 0 Share information about features in a Cloud Update and help advise on how to incorporate the Cloud Update into the Project Plan as part of the Project Initiation Deliverable. Demonstrate the features and functionality of the Cloud Updates. Page 12 of 43 1- THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Document a Data Conversion Strategy CON3 as part of the Technical Strategies and Plan Deliverable as described in Section 1.E (Deliverables) below. CON4 1 Primary Team Mythics Extract data from City of Miami's source systems and provide to Team Mythics City of in an Oracle -specified format and conversion Miami* staging location. "CONS - :Map City of Miami's source data to the Oracle Cloud Applications. CT L•._ CON6' Document data import scripts for the Oracle Cloud Applications. CON7 Validate data accuracy. CON8 Cleanse source data provided to Team Mythics. Transform (as needed) source data within the CONS conversion staging location as part of conversion program development activities. Import data into the Oracle Cloud Applications and Validate Conversion results as described in CON10 the Production Configuration and Production Converted Data Deliverables in Section 1.E (Deliverables) below. Import data into City of Miami's end -to end test CON11 environment for the Oracle Cloud Applications and validate Conversion results. CON12 Import data into City of Miami's UAT environment for the Oracle Cloud Applications and document Conversion Validation results as described in the UAT Configuration and Conversion Results Deliverable in Section 1.E (Deliverables) below. City of Miami* Team Mythics City of Miami* City of Miami* Team Mythics* Support City of Miami* Team Mythics Team Mythics N/A N/A N/A City of Miami Team Mythics City of Miami* Team Mythics Team Mythics City of Miami* City of Miami* 511 MYTHICS"' Notes About Support Role 0 Provide insights about all data sources and quality of data. Provide access to data owners across City of Miami's organization. Provide data formats, define delivery method, timing, volume, security and advise on strategy for consolidating different types of feeds. Answer questions about the data conversion tools. ❑ Advise on Oracle standards. Advise City of Miami on Oracle Cloud data structures and data cleansing. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 13 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Import data into City of Miami's production environment for the Oracle Cloud Applications CON13 from source systems. Perform data stewardship activities in data CON14 management (e.g., cleansing, matching, and merging). Primary Support Team Mythics Miami* Team Mythics City of Miami* Execute data load processes as part of Optimize City of CON15 & Innovate stage of TCM+. Miami* CON16 Resolve data quality issues as part of Optimize & Innovate stage of TCM+. City of Miami* City of Team Mythics Team Mythics Notes About Support Role 0 0 Answer questions regarding practices on data cleansing, matching and merging specific to the Oracle Cloud Applications. Answer questions about the data conversion tools. ❑ Advise on Oracle standards. 0 Advise on Conversion standards. Integrations Work Stream ("IN") IN1 Document an Integration Strategy as part of the Technical Strategies and Plans Deliverable as described in Section 1.E (Deliverables) below. Enable connectivity to the Oracle Cloud Team Mythics City of Miami* Applications, which includes opening firewall City of Oti )ports, configuring proxies, and managing all Miami* C.1other network related data center activities. IN3" identify Integrations and requirements. C.I Cz1 IN4 Prepare Integration functional designs. INS Prepare Integration technical designs. City of Miami* Team Mythics Team Mythics City of Team Mythics Miami* Team Mythics City of Miami* ❑ Provide insights about City of Miami's systems. ❑ Provide access to system owners across City of Miami's organization. O Obtain connectivity information for City of Miami's Oracle Cloud Applications. O Test and confirm connectivity. 0 Assist with requirements elicitation. ❑ Provide insights about City of Miami's systems. O Provide access to system owners across City of Miami's organization. ❑ Validate and approve functional designs. 0 0 Provide insights about City of Miami's systems. Provide access to system owners across City of Miami's organization. US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 14 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities IN6 Build Integrations into Non -Oracle Systems. Implement the Integrations in City of Miami's IN7 production environment(s) for Non -Oracle Systems. IN8 Prepare data extracts from the Oracle Cloud Applications for the Integrations. Primary City of Miami* City of Miami* Support Notes About Support Role N/A N/A Team Mythics City of Miami* Prepare data imports into the Oracle Cloud City of IN9 Team Mythics Applications for the Integrations. Miami* IN10 Prepare data extracts from City of Miami's third -party systems for the Integrations. Prepare data imports into City of Miami's INTI 'systems and third -party systems for the Integrations. Prepare unit test scripts for inbound data IN2 transfers into/from City of Miami's systems and 'third -party systems. City of Miami* City of Miami* City of Miami* Team Mythics N/A Team Mythics Prepare unit test scripts for outbound data IN13 transfers into/from the Oracle Cloud Team Mythics City of Miami* Applications. IN14 IN15 Correct test defects with the Solution during end -to -end test and UAT. Correct test defects with Non -Oracle Systems during end -to -end test and UAT. Team Mythics City of Miami* City of Miami* N/A Implement the Integrations in City of Miami's City of IN16 non -production environments to facilitate Team Mythics Miami* Validation for the Oracle Cloud Applications. Implement the Integrations in City of Miami's City of IN17 production environment for the Oracle Cloud Team Mythics Applications. Miami* 0 Make resources available for advice and guidance. 0 0 Provide insights about City of Miami's systems. Provide access to system owners across City of Miami's organization. 0 Respond to questions regarding data fields and format. 0 Coordinate activities with City of Miami's system owners. Coordinate activities with City of Miami's system owners. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 15 of 43 IN18 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Assist with resolution of Integration issues during the Post Go -Live Assistance Period. IN19 Decommission City of Miami's legacy systems. Primary l MYTH ICS Nits Support Notes About Support Role City of Team Mythics Miami* City of Miami* N/A Coordinate resolution with City of Miami's system owners (as needed). Extensions Work Stream ("E") Team Mythics will conduct a gap analysis to identify gaps, if any, of Standard Functionality and document the gaps. Build Extensions, if necessary, as identified in Section 7.C. Any gaps that are not addressed by the scope of Standard Functionality through a change in business process or with identified Extensions in Section 7.C. will be addressed as mutually agreed upon with the change control process. El Provide specifications for Extensions. City of Miami* E2 031 E3 E4 Prepare the Extension functional and a technical designs. c; Prepare unit test scripts for the Extensions. Correct test defects with the Extensions • during end -to -end test and UAT. • Implement the Extensions in City of Miami's non -production environments ES (i.e., Prototype 2 and Prototype 3) to facilitate Validation for the Oracle Cloud Applications. Implement the Extensions in City of E6 Miami s production environment for the Oracle Cloud Applications. Assist with resolution of Extension issues E7 identified during Validation and the Post Go -Live Assistance Period. Team Mythics Team Mythics Team Mythics City of Miami* City of Miami* Team City of Miami* Mythics Team Mythics Team Mythics Team Mythics City of Miami* City of Miami* City of Miami* • Provide access to business process owners to help define the design. • Help correct deficiencies identified during unit testing. • Incorporate unit test scripts into end -to -end test scenarios. • Coordinate activities with City of Miami's system owners. • Coordinate activities with City of Miami's system owners. • Coordinate resolution with City of Miami's system owners (as needed). Deliver Custom Reports workshops for up to seven (7) participants for a total of ten R1 (10) days. R2 R3 Document the Report Strategy as part of the Technical Strategies and Plan Deliverable as described in Section 1.E (Deliverables). Team City of Mythics Miami* Team City of Mythics Miami* Rationalize and prioritize City of Miami's City of existing reports. Miami* Team Mythics Identify participants. Determine workshop dates, in conjunction with Team Mythics. ❑ Send workshop invitations. Assist with normalization of City of Miami's existing reports. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 16 of 43 R4 R5 R6 R7 R8 00 t1' E9 ;RdO L� i.7� T1 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Provide specifications for Reports. Primary City of Miami* Prepare functional and technical designs Team for the Custom Reports. Mythics Approve functional and technical designs City of for the Custom Reports. Miami* Prepare unit test scripts for the Reports. Implement the Reports in City of Miami's non -production environments for the Oracle Cloud Applications. implement the Reports in City of Miami's production environment for the Oracle Cloud Applications. Assist with resolution of Report issues identified during the Post Go -Live Assistance Period. Testing Work Strea City of Miami* Team Mythics Team Mythics Team Mythics Support Team Mythics City of Miami* N/A Team Mythics City of Miami* City of Miami* City of Miami* MYTH I CS Notes About Support Role 0 0 Make resources available for advice and guidance. Help correct deficiencies identified during unit testing. Coordinate activities with City of Miami's system owners. Coordinate activities with City of Miami's system owners. Coordinate resolution with City of Miami's system owners (as needed). Document the Test Strategy and Plan Deliverable as described in Section 1.E (Deliverables) below for end -to -end test and UAT. Document the Test Scenarios and T2 Scripts Deliverable as described in Section LE (Deliverables) below. T3 Execute the test scripts. T4 T5 Document a summary and script -level detail of test results. Prepare and send a daily test and defect readout to the project team. Team Mythics City of Miami* City of Miami* City of Miami* City of Miami* City of Miami* Team Mythics Team Mythics - Team Mythics Team Mythics 0 Provide guidance on building a test plan. • Provide baseline test scenarios. • Provide guidance to facilitate the development of test scenarios. • Provide guidance to facilitate the testing process. • Provide guidance to facilitate the documentation process • Review and validate test results. • Provide a sample readout. • Provide guidance to support the daily readouts. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 17 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. co Work Stream and Activities Resolve test issues identified during T6 Validation and the Post Go -Live Assistance Period. T7 T8 T10 Correct test defects in Non -Oracle Systems. Manage defect resolution, including assigning owners to fix the defects and managing status through resolution. Confirm the Oracle Cloud Applications and the associated Configurations, Integrations, Conversions, Extensions (if needed), and Reports are ready to be deployed into City of Miami's production environment. Perform regression testing of Cloud Updates prior to UAT. nsformation Work Stream ("TS") Deliver a virtual Change Academy Workshop Deliverable for up to TS1 thirty (30) participants for up to sixteen (16) hours as described in Section 1.E (Deliverables) below. TS2 Provide up to twenty (20) days to no more than ten (10) City of Miami contacts, change management guidance and advice on topics discussed during the Change Academy (e.g., templates). Document a Change Management TS3 Strategy Deliverable as described in Section 1.E (Deliverables) below. TS4 Conduct stakeholder interviews. Primary Team Mythics City of Miami* Team Mythics City of Miami* City of Miami* Team Mythics Tea m Mythics Team Mythics Team Mythics 5• 10, MYTHICS" Support Notes About Support Role City of Miami* N/A City of Miami* Team Mythics Team Mythics City of Miami* City of Miami* City of Miami* City of Miami* • Provide guidance relative to Oracle systems that exchanges data with the City of Miami's Non -Oracle Systems. • Provide guidance as needed. • Provide guidance to facilitate the regression testing process. Identify participants. Determine workshop dates, in conjunction with Team Mythics. Send workshop invitations. • Identify up to ten (10) City of Miami contacts who may request and schedule meetings to obtain change management guidance and advice from Team Mythics. US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 18 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Work Stream and Activities Document change impacts to TS5 confirm the To -Be Process and role alignment. Document a Training Plan TS6 Deliverable as described in Section 1.E (Deliverables) below. co MYTHICS- Primary Support Notes About Support Role Team City of Mythics Miami* Team Mythics City of Miami* • Identify all audiences that will require training, including internal departmental business units and external audiences from the development services community US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 19 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP I ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Sa, General Oracle Cloud Applications Assumptions Scope Scope Assumption Document a Communication Plan as TS7 part of the Project Initiation Deliverable as described in Section 1.E (Deliverables) below. Document a Communications TS8 Deliverable as described in Section 1.E (Deliverables) below. Document a Training Materials TS9 Deliverable as described in Section 1.E [Deliverables) below. Conduct Training Delivery TS10 Deliverable as described in Section 1.E (Deliverables) below. TS11 Provide City of Miami's end users the access necessary to access all virtual training. Onboard leaders, coaches, and TS12 change agents to help advocate for and lead the change globally. Manage training logistics as required, including the following: Team Mythics City of Miami* City of Miami* Team Mythics City of Miami* City of Miami* • Securing training locations, hardware, and system access. City of TS13' t_. TS14 • Data setup in a non- Miami* production environment. • Photocopies. Execute changes to City of Miami's organizational model and roles, and measure the change across the organization. City of Miami* Details City of Miami* N/A Team Mythics City of Miami* N/A N/A N/A N/A MYTHICS *For all activities in the table immediately above where City of Miami is designated as either "Primary" or "Support", the City of Miami shall be responsible for securing its performance in connection with such activities. D. Scope Assumptions. The Services shall be subject to the assumptions set forth in this Section 1.D. i. Oracle Cloud Applications Assumptions. General Assumptions Across Oracle Cloud Applications ("G" G1 Countries USA US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 20 of 43 1 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. General Oracle Cloud Applications Assumptions Scope # Scope Assumption G2 Standard Reports Standard Functionality Custom Reports G3 (including Modifications to Sixty (60) Standard Reports) G4 Languages G5 Localizations G6 Details i Standard Business Intelligence Publisher ("BIP") and OTBI for the Oracle Cloud Applications. Details for Custom Reports: Ten (10) Easy Complexity • Forty (40) Moderate Complexity • Ten (10) Complex Complexity US English Spanish Country specific legislative data often stored in Flexfields. Localizations (business or regulatory) will be limited to configurations available in Standard Functionality. Localization is the process of adapting the Oracle Cloud Applications for specific languages or regions. Currencies US Dollar G7 Dashboards and Infolets Dashboards are a collection of analyses and other content, presented on one or more pages to help users achieve specific business goals. Infolets are used to aggregate key information. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 21 of 43 ITHIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Oracle Cloud Applications Assumptions OPAL1 Scope Record type configurations are based on Standard Functionality available at the time of publication. Configurations may include, but are not limited to, data capture, workflow processes, plan review, fee/ fine schedules, inspection schedules, and notifications/ communications. Multiple record types that use the same configuration profile will be counted as a single (1) record type. The following record types are included: Building Permit record types Business License record types Code Enforcement Cases and Violations record types I try :_:1l .Planning and Zoning .Application / Entitlement record types Scope Assumption Up to two -hundred twenty (220) record types including, but not limited to, right- of-way permits, fire permits, special event permits, contractor registrations, expediters, tickets and appeals boards, code enforcement boards, and unsafe structures MYTHICS" Details Building permit record type configuration will consist of the following components: • Online and back office Application Submittal • Workflow review processing and issuance • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion Planning and zoning application record type configuration will consist of the following components: • Online and back office Application Submittal • Workflow review processing and issuance • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion • Hearing boards and agendas Code enforcement cases and violations record type configuration will consist of the following components: • Online and back office Application Submittal • Workflow review and processing • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion • Hearing boards and agendas Business license record type configuration will consist of the following components: • Online and back office Application Submittal • Online and back office Renewals • Workflow review processing and issuance • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 22 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. 1 OPAL2 User Acceptance Testing OPAL3 Post Go -Live Support MYTHICS- Team Mythics will provide a test strategy —and procedures along with support of up to ten (10) full time equivalent Up to sixty (60) weeks weeks of hands-on support and issue remediation for each of the planned six (6) Go -Lives for the four (4) Waves, totaling sixty (60) weeks to support the City's acceptance testing activities. Seventy-six (76) weeks Team Mythics will provide up to twelve (12) weeks of post of post go -live support go -live assistance for each of the first five (5) planned go - and assistance lives and sixteen (16) weeks of post go -live assistance for the final planned go -live, totaling seventy-six (76) weeks of Scope Oracle Permitting and Licensing - Training Scope TRN1 Product Familiarization Training Assumption Up to twelve (12) days TRN2 Methodology Training Up to six (6) days TRN3 TRN CO Quarterly Release Training Report Development Workshop Up to twelve (12) hours Up to ten (10) days post go -live assistance. Details Team Mythics will conduct twelve (12) sessions of our product familiarization course (eight [8] hours per session) that occurs at the beginning of each wave to establish a baseline understanding of core design concepts, usability and terminology. There will be up to fifteen (15) participants per course. Team Mythics will conduct twelve four (412) sessions of our TCM+ methodology training course (4 hours per session) that occurs at the beginning of each wave to prepare City of Miami's staff for participation in the implementation of OPAL. There will be up to fifteen (15) participants per course. Team Mythics will conduct three (3) sessions that are structured to be delivered in advance of a quarterly release and will cover a review of the release notes and related documentation, Oracle Modern Best Practices for release testing, guidance on what and how to test, and instructions for submitting support tickets for any issues identified during testing. Each session is four (4) hours. Team Mythics will conduct up to ten (10) total days of Report Development and data model training course and workshop, using required custom reports, dashboards and Standard Functionality reports, to prepare City of Miami for development and deployment of report outputs required for system use. There will be up to seven (7) participants per course. US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 23 of 43 OD C72) TRN5 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Administration Training TRN6 End User Training ii.Conversion Assumptions. CONV1 Data file transfer scripts CONV2 Data specifications CONV3 Data format CONV4 Data Conversion mappings CONV5 Tools CONV6 CONV7 _.J Non -production Data Conversion iterations Production Data Conversion iterations US-19447809-0CS FPE TCM+ Exhibit v2.12 121624 Up to twelve (12) days Up to one -hundred twenty (120) days One way Conversion History Consistent Leverage delivered layouts Import Management Up to three (3) One (1) i MYTHICS Team Mythics will provide four (4), three (3) days sessions of Product Administration to review of administration toolsets including: setting up record types, modifying and creating workflow, fee setup, user defined fields. There will be up to seven (7) participants per course Team Mythics will provide up to sixty (60) sessions of End User Training (2 days per session) to the City of Miami's staff and other users as identified by the City, for daily end user functionality, including, but not limited to, creating permits/ licenses/applications/code cases/ violations, assessing fees/ fines, creating and completing inspections, managing workflow, and issuing permits/ licenses. There will be up to fifteen (15) participants per course. Item Assumption Details Transfer scripts are from a Non -Oracle System source to an Oracle Cloud Application, or from an Oracle Cloud Application to an external system. Data conversion specifications will be established during the Global Design phase. There is no restriction on the volume or age of data eligible for conversion within each identified data source unless mutually agreed during Global Desing phase. Data coming from multiple source systems is formatted the same as one (1) or a series of batch files. The format will be defined during Global Design and adhered to throughout deployment. Utilize Standard Functionality layouts and handling exceptions (as necessary). Import Manager is a data import tool used to load data into Oracle Cloud Applications from CSV files. Data to be converted must adhere to the file -based data import standards for data loading. For each Go -Live event, data will be converted up to three (3) times following the pre -defined Conversion processes established during Enterprise/Global Design. For each go -live event, data will converted into Production one time. Page 24 of 43 INT l INT2 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Integration Assumptions. # Item Assumption Integration automation Oracle Cloud Applications In Scope In Scope — Generally available release of Oracle Cloud Applications 7°, MYTHICS' Details Integrations will be automated using the Standard Functionality of the Oracle Cloud Applications and the middleware deployed. Integrations will be limited to available application programming interfaces and data load / extraction tools in the generally available release of the Oracle Cloud Applications without any changes, customizations, or enhancements. iv. Reports Assumptions. # Item Assumption Details RT1 Reporting tool OTBI Used for ad -hoc and dashboard operational reporting RT2 Reporting tool BIP Used for pixel perfect and high -volume reporting RT3 Reporting tool Analytics Used for ad -hoc and dashboard operational reporting v. Country Assumptions. CO1 United States vi. Transformation Services Assumptions. # Assumption City of Miami will provide resources to own transformation internally, including leading and influencing to TRS1 drive assistance and adoption for transformation/change management activities. TRS2 TRS3 City of Miami will (i) identify impacts to jobs and roles based on change impacts captured; and (ii) complete all subsequent actions City of Miami identified as necessary to enable City of Miami's workforce strategy. City of Miami will deliver communications TRS4 City of Miami will track and report training attendance and determine actions for non-compliance. E. Deliverables. Services performed by Team Mythics under this exhibit shall be for the purpose of providing the Deliverables where Team Mythics is identified as the owner in the table below. The City of Miami will be solely responsible for ensuring that it provides the Deliverables where the City of Miami is identified as the owner in the table below. "Owner" indicates the organization responsible for driving the completion of the Deliverable, including (but not limited to): authoring the Degerable; and scheduling and facilitating the necessary meetings to solicit input into the Deliverable. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 25 of 43 Dl Deliverable Name THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Owner Deliverable Description/Acceptance Criteria Project Initiation I Team Mythics Project Charter, does the document: • Detail the scope of the project in accordance with this exhibit — what is in • and out of scope? • Articulate the delivery principles — how the team will work together to • deliver the project? • Identify the key outcomes of the project — what are the business goals? • Provide a guide/mission that grounds the project work effort? • Identify project sponsor? • Identify key stakeholder groups? Governance Model, does the document: • Identify project sponsor(s)? • Describe how the project team will communicate with each other • throughout the delivery of the Services? • Define the Status Report template, process, and meetings to enable the • process? • Describe project document Iifecycle and storage standards, including how • risks, issues, actions, and decisions will be documented and managed to • resolution? • Define the process for escalating issues, risks, and decisions? • Confirm who, within City of Miami's and Team Mythic's organizations, is • empowered to resolve/mitigate different types of issues/risks and make • decisions? • Confirm the pace at which issues, risks, and decisions need to be acted • on and closed? • Detail the Deliverable acceptance process (Subject to Section 2. • Acceptance of Deliverables, below), including test scenarios for each • applicable Deliverable, the reviewers and approvers, and the status • definitions as a Deliverable progress through the acceptance process? Project Plan, does the document: • Define the project schedule of when activities, tasks, and Deliverables are • to be completed, and identify the associated dependencies to complete • the defined schedule? • Identify the resources required to execute the defined schedule? Communication Plan, does the document: • Define the communications that will be delivered (and to whom) as part of the deployment? Confirm who, within City of Miami, will document, review, and distribute the communications? D2 Project Backlog Team Mythics D3 Technical Strategies and Plans Does the document: Team Mythics US-19447809-0CS FPE TCM+ Exhibit v2.12 121624 Define and organize the Project Backlog including phase, assign baseline story points, prioritization and designate a Sprint? The Project Backlog is the output of Design Sprint. Are the following required technical strategy and plan documents complete: Report Strategy, does the document: • Document the approach for the design, development, and delivery of • Reports? • Outline the reporting platforms, architecture, and data sources driving the • Reports? Environment Management Plan, does the document: • Document the process to be used to make changes to instances, • including pod refreshes, access management (for Configurations, • Conversions, etc.), and how Cloud Updates will be implemented? Page 26 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. • Define roles and responsibilities associated with the different • environments (i.e., who has access, what type of access they have)? • Define what type of data is converted into/available to which environment? Data Conversion Strategy, does the document: • Detail the Conversion strategy, source systems, approach, technical conversion tools that apply to the Oracle Cloud Applications that will be adhered to throughout the duration of the project? Integration Strategy, does the document: • Detail the approach, technical tools, critical dependencies, and the relevant Integration governance process that will be adhered to throughout the duration of the project? • Confirm the current technical architecture and how the technical architecture changes will be implemented during each Wave? US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 27 of 43 _ z THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Deliverable Name Owner Test Strategy and Plan D4 Team Mythics D5 D6 T Change Management Strategy Non -Oracle Systems Dependencies D7 Cutover Checklist Deliverable Description/Acceptance Criteria rr Does the document: • Define the strategy for testing? • Confirm the entry and exit criteria for each test cycle? • Define which stakeholders to involve throughout the testing effort? • Confirm the testing approach for each Wave? • Define the testing schedule and the accountable resources to complete the work? • Confirm the test data, Integrations, and Configurations that are required to execute the testing? • Confirm the approach to manage defects from identification through resolution? Does the document: • Define the goals, expected outcomes, critical success factors, and how the change management work is organized? • Confirm the stakeholders who will be impacted by the change, including an assessment of the level of impact? Team Mythics City of Miami Team Mythics D8 Change Academy Workshop Team Mythi cs MYTHICS Does the document: Specify processes, Non -Oracle Systems, technology, people, and policies that need to be addressed as they relate to scope outside of the Services in this exhibit? Does the document: Identify the list of cutover activities and tasks required to move Configurations, Conversions, Integrations, and Reports into the production environment? Define how handoffs are documented including how each cutover activity is status reported, which role completes the activity, and how notifications of cutover are reported? Does the document: • Was the Change Academy workshop conducted for up to sixteen (16) hours? • Were the templates discussed in the Change Academy workshop provided to City of Miami? D9 Test Scenarios and ; City of Miami Scripts US-19447809-0CS FPE TCM+ Eibit v2.12 121624 Does the document: • Identify business process scenarios relevant for City of Miami's business? • Define test cases that validate the scenarios? • Include the test scripts to execute the test cases? Page 28 of 43 D10 Deliverable Name Communications D11 Training Plant D12 Training Materials C., 1.� tom_ THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Owner City of Miami Team Mythics City of Miami Deliverable Description/Acceptance Criteria Does the document: • Confirm how City of Miami's Countries/regions/business units can adapt communications to meet their needs Does the document: • Define the training (by type) that will be delivered by City of Miami (and to whom) as part of the deployment? • Confirm who, within City of Miami, will document, review, and distribute the training? • Identify who will be responsible for adapting the Training Materials to meet City of Miami's Countries/regions/business unit's needs? Does the document: Reflect the content identified in the Training Plan Deliverable? US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 29 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. D13 Training Deliveryt Team Mythics D14 Prototypet Team Mythics D15 Ongoing Support City of Miami Model D16 UAT Configuration and Team Mythics Conversion Resultst • Contain Conversion results that meet the entry criteria for UAT as documented in the Test Strategy and Plan Deliverable?? MYTHICS- • Was the training specified in the Training Plan delivered Do the Oracle Cloud Applications in Prototype: • Contain the Configurations specified in the Configuration workbooks? OJ D17 CZ) Production ,Cdnfigurationt Post- ; D18 Production Support Statust Notes: Team Mythics Team Mythics Does the document: • Define the strategy for how the Oracle Cloud Applications will be supported following the post go -live assistance period? • Define the roles and responsibilities for the ongoing support model Do the Oracle Cloud Applications in the non -production environment used for UAT: • Contain the Configurations specified in the Configuration workbooks? Do the Oracle Cloud Applications in the production environment: • Contain the Configurations and, if applicable, Reports as documented in the Configuration workbooks? Does the Post -Production Status Report document: Reflect the ongoing, monthly post -production support services provided for each Wave? * Indicates the components that make-up the Oracle Cloud Applications Go -Live in the production environment. A Go -Live is complete when each of the identified Deliverables for the Go -Live have been accepted pursuant to the acceptance process set forth in Section 2 (Acceptance of Deliverables) below. t The Deliverable will be adapted for each Wave. Each such Deliverable will be subject to the Deliverable acceptance process set forth in Section 2 (Acceptance of Deliverables). 2. Acceptance of Deliverables. Upon completion of any Deliverable owned by Team Mythics as set forth in Section 1.E above, Team Mythics shall provide a copy to the City of Miami and demonstrate that the Deliverable conforms to its description City of Miami's. City of Miami shall have five (5) business days after Team Mythics' submission of a Deliverable ("acceptance period") to provide written notice of acceptance or rejection. Failure to provide such notice within an acceptance period shall cause a Deliverable to be deemed accepted. If City of Miami rejects a Deliverable, City of Miami must specify the deficiencies in detail in the written notice. Team Mythics will use reasonable efforts at no cost to City of Miami to promptly cure any such deficiencies, and City of Miami shall have a new acceptance period to provide written notice of acceptance or rejection. 3. Fees, Expenses, and Taxes. A. The City of Miami agrees to pay Team Mythics the fee specified below for the Services and Deliverables. This fee does not include expenses or taxes. Once a Team Mythics-owned Deliverable is accepted, or deemed accepted, in accordance with Section 2 (Acceptance of Deliverables) above, the corresponding fee for such Deliverable specified below becomes due and payable and Team Mythics shall thereafter invoice, and City of Miami shall pay, such fee; this payment obligation shall become non -cancelable and the sum paid non-refundable on such acceptance date, except as US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 30 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. i may otherwise be provided in the Master Agreement. Lodging, per diem and incidental expenses incurred in performance of this order shall be reimbursed based on current U.S. General Services Administration ("GSA") domestic per diem rates for Miami, Florida. Mythics, LLC, Oracle, and any and all subcontractors must assess the following Internet site to determine rates, no exceptions: www.gsa.gov. Services Reference Fees Estimated Expenses Total Fees and Estimated Expenses Fixed Price Services 0097010_City of Miami_Mythics FFP SOW 8.22.2025 $13,102,431.31 $386,000.00 $13,488,431.31 Total Fees and Estimated Expenses $13,488,431.31 US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 31 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. •tom• 1C ��i MYTHICS' Milestone 1 i Deliverable Name r Estimated Invoicing Month Deliverable Fee D1 Project Initiation 3 $329,887.50 D2 Project Backlog 4 $329,887.50 D3 Technical Strategies and Plans 5 $329,887.50 D4 Test Strategy and Plan 9 $263,910.00 DS Change Management Strategy 3 $197,932.50 D8 Change Academy Workshop 4 $197,932.50 Wave 1 Deliverables D11.1 Training Plan — Wave 1 6 $461,952.56 D13.1 Training Delivery— Wave 1 Go Live 1 10 $461,842.50 D14.1 Prototype— Wave 1 10 $457,791.25 D16.1 UAT Configuration and Conversion Results - Wave 1 Go -Live 1 11 $457,791.25 D17.1 Production Configuration — Wave 1 Go -Live 1 12 $457,791.25 D18.1 Post -Production Support Status - Wave 1 Go -Live 1 15 $457,791.25 Wave 2 Deliverables D11.2 Training Plan — Wave 2 9 $457,791.25 D13.2 Training Delivery— Wave 2 16 $457,791.25 D14.2 Prototype — Wave 2 13 $457,791.25 D16.2 UAT Configuration and Conversion Results - Wave 2 16 $457,791.25 D17.2 Production Configuration — Wave 2 17 $457,791.25 D18.2 Post -Production Support Status - Wave 2 20 $457,791.25 Wave 3 Deliverables D11.3 Training Plan — Wave 3 18 $457,791.25 D13.3 Training Delivery — Wave 3 Go -Live 1 23 $457,791.25 D14.3 Prototype — Wave 3 21 $457,791.25 D16.3 UAT Configuration and Conversion Results - Wave 3 Go -Live 1 23 $457,791.25 D17.3 Production Configuration — Wave 3 Go -Live 1 24 $457,791.25 D18.3 Post -Production Support Status - Wave 3 Go -Live 1 27 $457,791.25 Wave 4 Deliverables D11.4 Training Plan — Wave 4 21 $523,190.00 D13.4 Training Delivery— Wave 4 31 $523,190.00 D14.4 Prototype - Wave 4 28 $523,190.00 D16.4 UAT Configuration and Conversion Results - Wave 4 32 $523,190.00 US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Page 32 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. D17.4 Production Configuration — Wave 4 n-� I E3 11 A10: M 19 33 $523,190.00 018.4 Post -Production Support Status - Wave 4 36 $588,588.75 Project Total Cost t• i `� �• _ _�1 t i c $13,102,431.31 Any expenses will be invoiced monthly. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 33 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. International Tax. MYTHICS The City of Miami acknowledges that the performance of the Services may involve use of resources from a country or location other than that in which the services are to be performed ("non-native resources"). The use of nonnative resources may create a tax reporting and filing obligation for such resource in such country or location and may cause Team Mythics to incur incremental tax costs and other administrative costs (e.g., costs arising from tax preparation, reporting and filing obligations) associated with placing a non-native resource in the country or location in which the services are be performed. These costs ("Resource Costs") are separate from and in addition to expenses, and the City of Miami agrees to pay Resource Costs to Team Mythics within thirty (30) days of the date of an invoice(s) for such Resource Costs. 4. Project Management. Team Mythics and the City of Miami each agree to designate a project manager who shall work together to facilitate an efficient delivery of the Services. The City of Miami's project manager shall have the authority to approve Services. Team Mythics shall have the sole right to exercise direct control and supervision over the work assignments of Team Mythics resources. 5. City of Miami's Cooperation. A. The Services scope in this exhibit is limited to up to two (2) non -production environments and one (1) production environment procured separately by the City of Miami. The final project environments will be defined in the Environment Management Plan Deliverable. The non -production environment(s) will be required to allow the flexibility needed for meeting the timelines while having parallel Configuration, Validation, and Integration/Conversion activities. If it is determined by Team Mythics and City of Miami that additional environments are necessary, the City of Miami must procure those environments from Team Mythics separately. B. The City of Miami must ensure all assigned tasks are completed and that the City of Miami provides the Deliverables on time. C. Provide all files from City of Miami's existing applications for Integrations and Conversions in a format and level of detail specified by Team Mythics and required to load into the Oracle Cloud Applications. D. City of Miami must ensure that resources will fill the following roles as required for the Services: Project sponsors to help resolve escalated issues, make escalated decisions, and set project direction. ii. Project director to oversee the project. Project managers to help manage the Project Plan, identify status, and deploy the solution. iv. Solution architect to confirm the Solution and validate localizations, as applicable. v. Business process owners to confirm decisions and help shape the Solution. vi. Security and functional leads to test the security design and validate security within the in -scope Countries/regions, r_,-$ a applicable. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 34 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. l MYTH 1 CS vii. Security resource to support configuration and testing of security roles. viii. Reporting lead to confirm the reporting approach and validate the local variances, as applicable. ix. Reporting developers to help develop Reports in the Countries/regions, as applicable. x. Technical architect to confirm the architecture. xi. Data leads and data specialists to help extract, cleanse, and Validate data. xii. Integrations lead and developers to help design, build, and test Integrations with City of Miami's systems. xiii. Change management lead to confirm and execute the Change Management Strategy Deliverable._ xiv. Training resources to design, develop, and execute training. xv. Communications resources to design, develop, and execute communications. xvi. Testing lead to plan and execute testing. xvii. Test scenario/script developers to document test scenarios/scripts and then execute them. E. If City of Miami requires any security assessment or audit that may impact Team Mythics' performance of Services, then Team Mythics must require that the City of Miami complete such assessment or audit prior to the commencement of Global Design. 6. ProjecffAssumptions. A. Thegarties estimate that the Services will commence in March 2026 and be completed in March 2029. Any timelines or cornptetion dates discussed between the parties, referenced in this exhibit, or set forth in a document described in this exhibit are estimated dates and are intended for planning purposes only. Team Mythics does not guarantee that these estimated dates will be met; however, Team Mythics will use commercially reasonable efforts to meet the estimated dates. Any change to.the Services specified in this exhibit that requires a change in the level of effort and/or change in duration may result in a change order, including an adjustment to fees. B. Se`rvices will be performed 9 AM to 5 PM Monday through Friday local time, except as otherwise mutually agreed upon. C. Services will be performed remotely and on -site at the City of Miami, FL facility, as agreed upon. D. All Deliverables will be documented using standard Oracle TCM+ templates and formats in US English. E. Configuration of the Oracle Cloud Applications will be limited to the Standard Functionality generally available in the Oracle Cloud Applications release planned for Go -Live and to Extensions as identified under section 7.C. F. The implementation of OPAL will be conducted independently or other Oracle Cloud product implementations occurring at the City of Miami. G. Should OPAL Go -Live prior to ERP, Team Mythics will provide and export General Ledger file daily for the City of Miami to import into their existing ERP. H. Anything not expressly listed in the description of Services is not included in the scope of, or estimated fees for, Services. I. Any work the City of Miami requests beyond the scope stated in this exhibit will need to be presented for approval through the agreed upon governance process (per the Governance Model as part of the Project Initiation Deliverable). 1. The City of Miami is responsible for any language translation of text not included in Standard Functionality. K. Scope of services under this exhibit excludes any use of custom code, unsupported extensions, modifications to underlying application code, or third -party tools not supported by Oracle's integration mechanisms. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 35 of 43 ITHIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. it, IMYTH ICS' L. Up to three (3) iterations of data import due to data correction will be verforme( for each data conversion for review and unit testing, and up to two (2) iterations of data importdue to'djata correction W be performed for end -to -end test, UAT, and production. 7. Reference Tables. A. Integrations. Integration INTE1 INTE2 GIS Electronic Document Review INTE3 Payment Processor INTE4 APO INTES State Licensing Board Source ESRI OPAL OPAL Address/Parcel/Owner Master Data Florida Contractor State Licensing Board Target(s) Complexity OPAL Bluebeam Teller Cashiering OPAL OPAL INTE6 MiamiBiz MiamiBiz OPAL INTE7 311 OPAL Miami Dade County 311 INTE8 DocuSign OPAL DocuSign INTE9 eRecording OPAL eRecording INTE10 AR/GL OPAL Oracle ERP INTE11 Document Repository OPAL LaserFiche City Codes/Ordinance INTE12 Codes/Ordinance (Building, Fire, Zoning, OPAL Easy Code, and Waste) Moderate Easy Com plex Moderate Moderate Moderate Moderate Moderate Moderate Complex Complex Water and Sewer Department INTE13 WASD Permit Validation WASD (Miami -Dade County) OPAL Moderate Department of Environmental Resource Management DERM INTE14 DERM Permit Validation Accela System (Miami -Dade OPAL Moderate County) B. Conversions. # Business Object From System(s) Complexity CNV I Permit, planning and contractor data • iBuild Complex CNV2 Permit data • iPW Moderate CNV3 Permit and planning data • SPI Moderate US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 36 of 43 CNV4 CNV5 Code Compliance Business License • CodeCheck by SalesForce • MiamiBiz Moderate Complex CNV6 CNV7 CNV8 Permit and planning data Inspection data related to Fire Prevention Permitting Public Benefits data related to Permitting and Planning data THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. • Avolve • Mobile Eyes • Public Benefits Moderate Moderate Complex US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 37 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. C. Extensions. CT'1 EX' I l Extension Complexity Five (5) Extensions Easy 311) MYTH ICS An "easy" extension is bound by up to ten (10) days to create. An -easy" extension typically includes standard components with 1-2 pages or flows, 1-2 business objects or a single simple representational state transfer (REST) application programming interface (API) integration, and mostly declarative create -read - update -delete (CRUD) operation(s) and validations. It has low data volume and no special performance tuning. EXT2 Fifteen (15) Extensions Moderate A "moderate" extension is bound by up to twenty (20) days to create. A "moderate" extension typically includes a multiple pages or flows (3-6) with custom JavaScript, 2-5 business objects, and 1-2 REST API integrations that may require parameters, pagination, or simple Oracle Integration Cloud orchestration. It includes basic attachments, user-friendly error handling, and light performance considerations. EXT3 Ten (10) Extensions Complex A "complex" extension is bound by up to thirty-six (36) days to create. A "complex" extension typically includes more than six (6) pages or multiple page flows or portals with reusable components, more than five (5) business objects, complex business rules, and multiple REST API integrations including events, background jobs, or non -Oracle services. It includes higher data volumes and large files, and typically needs performance engineering and continuous integration and continuous delivery (Cl/CD). t H US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Page 38 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. 1. Terms and Conditions This SOW is being submitted pursuant to the Supplemental Agreement between Mythics and Miami executed on March 25, 2022. In the event there is there is conflicting or inconsistent language between documents is as follows in descending order of priority: (1) This Supplemental Agreement, and any amendments to the Supplemental Agreement (2) Mythics Proposal Agreement #126132 with SOW Exhibits (3) City's Purchase Order, (4) RFP Contract No. 180233 between Maricopa County, AZ and Mythics, Inc. and only to the extent applicable to this Agreement. These Professional Services Delivery Policies ("Policies") apply to the consulting services, customer success services, and managed services You ordered ("Services"). These Policies do not apply to Oracle Cloud Services. Oracle may update these Policies upon mutual agreement with the City of Miami and the documents referenced herein; however, Oracle updates will not result in a material reduction in the level of performance, functionality, security, or availability of the Services, or in a material increase in the level of Your cooperation, for the duration of Your order. ON -SITE SERVICES You and Team Mythics must agree upon the performance of the Services at one of Your facilities, taking into consideration all applicable laws, regulations, standards, and protocols. If agreed upon, City of Miami must provide a safe and healthy workspace for all Oracle resources (e.g., free from recognized hazards that cause, or are likely to cause, serious physical harm or death, and with acceptable ventilation, oxygen concentration and sound levels, and ergonomically correct workstations). If the performance of on -site Services becomes negatively impacted due to a declared disaster, public health or safety concern, or national or global emergency, Team Mythics and You shall cooperate in good faith to review such impact and, if necessary and approved by both parties, invoke the change control process. If requested, Oracle resources will obtain a badge to enter Your facilities and comply with Your reasonable physical security and safety policies and procedures while on -site, to the extent they do not violate any applicable law (including privacy laws), place Oracle resources in harm, or require Oracle resources to undergo background checks or other screening (unless set forth in Your order). However, no terms included in any such policies and procedures shall modify the Services, and You shall provide training regarding such policies and procedures as requested. NETWORK ACCESS You and Team Mythics will agree upon the access to Your systems and environments (including cloud tenancies) in order for Team Mythics to perform the Services. You are responsible for granting, securing, and managing Oracle's access. If You and Team Mythics agree that the Services will be performed remotely, You shall provide and be responsible for maintaining remote access to Your systems and environments (including cloud tenancies) to enable Team Mythics to perform such Services, using: an Oracle -defined virtual private network; Oracle • stCorinect, Oracle Advanced Support Gateway/Portal, or similar Oracle technology; or the Oracle Web Conference or other agreed -upon, third -party web conferencing application (collectively, "remote access J US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 39 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. l MYTH ICS" Team Mythics is not responsible for any network connections or related problems, or for Your failure to provide and maintain remote access to Your systems and environments. THLRD-PARTY COLLABORATION TOOLS If You and Team Mythics agree, Team Mythics will provide You with access to third -party tools (e.g., Confluence, Wrike, or Jira) to promote collaboration related to the Services (each, a "collaboration tool"). Upon such access, You agree to: Only use a collaboration tool in connection with the Services and cease use upon the end of the Services or written notice by Oracle, whichever is earlier. • Promptly notify Oracle when You authorize an individual to use a collaboration tool and when You revoke such authorization due to reassignment, resignation, or termination. • Do not store source code or product, security, financial, personal, or production data in a collaboration tool. • Comply with the terms of service for a collaboration tool; specifically, for Wrike at https://www.wrike.com/security/terms/; and for Atlassian https://www.atlassian.com/legal/atlassian-customer-agreement. A collaboration tool is offered on an "as is" and "as available" basis without any warranty, express or implied, or indemnity or liability. YOUR COOPERATION Oracle's ability to perform the Services depends upon You providing the cooperation listed below and in Your order and as agreed upon during the Services (collectively, "cooperation"): 1. For Services related to Oracle Cloud Services, obtain and maintain the Oracle Cloud Services under separate contract prior to and during the Services. 2. For all other Services: (a) obtain licenses for all applicable Products under separate contract prior to the commencement of the Services; (b) maintain the properly configured hardware/operating system platform to support the Services; and (c) maintain annual technical support for all such Products with access to software patches and updates made available by Oracle under separate contract during the Services. 3. Provide information, data, and documentation agreed upon for the Services. 4. Allocate agreed -upon functional, technical, and business resources, including from Your third parties, with the skills and knowledge to support the performance of the Services. 5. Provide the rights for Oracle to use, on Your behalf, any agreed -upon third -party products that are part of Your system or used to perform the Services. —6. "-Provide notices and obtain consents agreed upon for Oracle to perform the Services. -- You-fail to provide reasonable cooperation, Oracle will not be responsible for any resulting deficiency perforrning the Services. cis tJ L,o C-, c-.i US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 40 of 43 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKU ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Ta MYTHICS P PRIVACY AND SECURITY In performing the Services, Team Mythics will comply with the following documents (which are incorporated herein): • Oracle Services Privacy Policy, available at http://www.oracle.com/legal/privacy/services-privacy- policy.html. • Oracle Data Processing Agreement for Oracle Services, available at https://www.oracle.com/corporate/contracts/cloud-services/contracts.html#dataprocessing • Oracle Corporate Security Practices ("Security Practices"), available at https://www.oracle.com/assets/corporate-security-practices-4490843.pdf The Security Practices cover the management of security for Oracle's internal operations and the development and delivery of Oracle products and services. These Security Practices apply to all Oracle personnel, including employees and subcontractors, and cover a wide array of topics, such as organizational security, information security, asset management, access control, and security awareness. SUBCONTRACTORS Mythics may utilize subcontractors in the performance of Services. Any subcontractors will be bound by confidentiality obligations no less restrictive than those contained herein. Team Mythics shall remain responsible for the performance of the Services under the applicable Statement of Work, as well as any subcontractors performing the Services on Team Mythics' behalf. CHANGE CONTROL PROCESS All requests for proposed changes to the Services must be in writing, including those related to changes in scope, deliverables, Your cooperation, project assumptions, or any other aspect of Your order. Team Mythics shall not be obligated to perform, and You shall not be obligated to pay for, tasks related to any such changes unless agreed upon in an amendment to Your order. US-19447809-0CS FPE TCM+ Exhibit_v2.12_121624 Page 41 of 43 Exhibit_v2.12_121624 THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Page 43 of 43 t t (..;" THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. IN WITNESS WHEREOF, the Contractor hereto has caused this instrument to be executed by their respective officials thereunto duly authorized, as of the day and year first above written. Title: SVP, General Counsel (Corporate Seal) ATTEST: "Mythics" Mythics, LLC, a foreign profit company By: O• r-4 Print ame: Jonathan Smit h h Title: Director, Contracts "City" City of Miami, a Florida municipal corporation By: Todd B. Hannon, City Clerk James Reyes, City Manager APPROVED AS TO LEGAL FORM APPROVED AS TO INSURANCE AND CORRECTNESS: REQUIREMENTS: George K. Wysong III David Ruiz, Interim Director City Attorney Risk Management Department THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. By: COMPANY RESOLUTION (This Resolution needs to authorize the signatory to sign) WHEREAS, Mythics, LLC , a limited liability company (company type: Inc., LLC.), desires to enter into an Agreement with the City of Miami for the purpose of performing the work described in the contract to which this resolution is attached; and WHEREAS, the Board of Managers (board type; Board of Directors for Inc, Board of Managers for LLC.) at a duly held company meeting has considered the matter in accordance with the bylaws of the company; NOW, THEREFORE, BE IT RESOLVED BY THE BOARD of Managers (same as identified above) that this company is authorized to enter into the Agreement with the City, and the Director, Contracts (Signatory) (company officer title) and the Manager and Secretary (company officer title) are hereby authorized and directed to execute the Agreement in the name of this Company and to execute any other document and perform any acts in connection therewith as may be required to accomplish its purpose. IN WITNESS WHEREOF, this 9th day of February 2026. ("Contractor") An Delaware (State) Company (sign) Mythics, LLC Print Name: Scott Needleman TITLE: SVP, General Counsel - Manager and Secretary Name= Director, Contracts (Signatory) t»t— (sign) THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. ANTI -HUMAN TRAFFICKING AFFIDAVIT 1. The undersigned affirms, certifies, attests, and stipulates as follows: a. The entity is a non -governmental entity authorized to transact business in the State of Florida and in good standing with the Florida Department of State, Division of Corporations. b. The nongovernmental entity is either executing, renewing, or extending a contract (including, but not limited to, any amendments, as applicable) with the City of Miami ("City") or one of its agencies, authorities, boards, trusts, or other City entity which constitutes a governmental entity as defined in Section 287.138(1), Florida Statutes (2024). c. The nongovernmental entity is not in violation of Section 787.06, Florida Statutes (2024), titled "Human Trafficking." d. The nongovernmental entity does not use "coercion" for labor or services as defined in Section 787.06, Florida Statutes (2024), attached and incorporated herein as Exhibit Affidavit-1. 2. Under penalties of perjury, I declare the following: a. I have read and understand the foregoing Anti -Human Trafficking Affidavit and that the facts, statements and representations provided in Section 1 are true and correct. b. I am an officer or a representative of the nongovernmental entity authorized to execute this Anti - Human Trafficking Affidavit. Nongovernmental Entity: Name: Jonathan R. Smith Mythics, LLC Signature of Officer: Officer Title: Director, Contracts Office Address: 4525 Main St., Suite 1500, Virginia Beach, VA 23462 Email Address: (smith@mythics.com FEINNo.5/4. 1/9/8 /7/ 8/7/1 STATE OF VIRGINIA COUNTY OF SUFFOLK Main Phone Number: 757-412-4362 The foregoing instrument was sworn to and subscribed before me by means of O physical presence or ® online notarization, this 9thlay of February 2026 by Jonathan R. Smith , as the authorized officer or representative for the nongovernmental entity.. He/she is personally known to me or has produced as identification. (N(ARYMUBLIC SEAL) My Commissigri:.Expires: 30 Septermber 2027 �✓ /6j Signature of Person Taking Oath (Printed, Typed, or Stamped Name of Notary Public) THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. EXHIBIT AFFIDAVIT-1 SECTION 787.06, FLORIDA STATUTES (2024) THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. Select Year: 2024 v The 2024 Florida Statutes Go FEE I I t I0:2O Title Chapter 787 View Entire XLVI KIDNAPPING; CUSTODY OFFENSES; HUMAN TRAFFICKING; AND RELATED Chapter CRIMES OFFENSES 787.06 Human trafficking.— (1)(a) The Legislature finds that human trafficking is a form of modern-day slavery. Victims of human trafficking are young children, teenagers, and adults. Thousands of victims are trafficked annually across international borders worldwide. Many of these victims are trafficked into this state. Victims of human trafficking also include citizens of the United States and those persons trafficked domestically within the borders of the United States. The Legislature finds that victims of human trafficking are subjected to force, fraud, or coercion for the purpose of sexual exploitation or forced labor. (b) The Legislature finds that while many victims of human trafficking are forced to work in prostitution or the sexual entertainment industry, trafficking also occurs in forms of labor exploitation, such as domestic servitude, restaurant work, janitorial work, sweatshop factory work, and migrant agricultural work. (c) The Legislature finds that traffickers use various techniques to instill fear in victims and to keep them enslaved. Some traffickers keep their victims under lock and key. However, the most frequently used practices are less obvious techniques that include isolating victims from the public and family members; confiscating passports, visas, or other identification documents; using or threatening to use violence toward victims or their families; telling victims that they will be imprisoned or deported for immigration violations if they contact authorities; and controlling the victims' funds by holding the money ostensibly for safekeeping. (d) It is the intent of the Legislature that the perpetrators of human trafficking be penalized for their illegal conduct and that the victims of trafficking be protected and assisted by this state and its agencies. In furtherance of this policy, it is the intent of the Legislature that the state Supreme Court, The Florida Bar, and relevant state agencies prepare and implement training programs in order that judges, attorneys, law enforcement personnel, investigators, and others are able to identify traffickers and victims of human trafficking and direct victims to appropriate agencies for assistance. It is the intent of the Legislature that the Department of Children and Families and other state agencies cooperate with other state and federal agencies to ensure that victims of human trafficking can access social services and benefits to alleviate their plight. (2) As used in this section, the term: (a) "Coercion" means: 1. Using or threatening to use physical force against any person; 2. Restraining, isolating, or confining or threatening to restrain, isolate, or confine any person without lawful authority and against her or his will; 3. Using lending or other credit methods to establish a debt by any person when labor or services are pledged as a security for the debt, if the value of the labor or services as reasonably assessed is not applied toward the liquidation of the debt, the length and nature of the labor or services are not respectively limited and defined; 4. Destroying, concealing, removing, confiscating, withholding, or possessing any actual or purported passport, visa, or other immigration document, or any other actual or purported government identification document, of any person; 5. Causing or threatening to cause financial harm to any person; 6. Enticing or luring any person by fraud or deceit; or THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. 7. Providing a controlled substance as outlined in Schedule I or Schedule II of s. 893.03 to any person for the purpose of exploitation of that person. (b) "Commercial sexual activity" means any violation of chapter 796 or an attempt to commit any such offense, and includes sexually explicit performances and the production of pornography. (c) "Financial harm" includes extortionate extension of credit, loan sharking as defined in s. 687.071, or employment contracts that violate the statute of frauds as provided in s. 725.01. (d) "Human trafficking" means transporting, soliciting, recruiting, harboring, providing, enticing, maintaining, purchasing, patronizing, procuring, or obtaining another person for the purpose of exploitation of that person. (e) "Labor" means work of economic or financial value. (f) "Maintain" means, in relation to labor or services, to secure or make possible continued performance thereof, regardless of any initial agreement on the part of the victim to perform such type service. (g) "Obtain" means, in relation to labor, commercial sexual activity, or services, to receive, take possession of, or take custody of another person or secure performance thereof. (h) "Services" means any act committed at the behest of, under the supervision of, or for the benefit of another. The term includes, but is not limited to, forced marriage, servitude, or the removal of organs. (i) "Sexually explicit performance" means an act or show, whether public or private, that is live, photographed, recorded, or videotaped and intended to arouse or satisfy the sexual desires or appeal to the prurient interest. (j) "Unauthorized alien" means an alien who is not authorized under federal law to be employed in the United States, as provided in 8 U.S.C. s. 1324a(h)(3). The term shall be interpreted consistently with that section and any applicable federal rules or regulations. (k) "Venture" means any group of two or more individuals associated in fact, whether or not a legal entity. (3) Any person who knowingly, or in reckless disregard of the facts, engages in human trafficking, or attempts to engage in human trafficking, or benefits financially by receiving anything of value from participation in a venture that has subjected a person to human trafficking: (a)1. For labor or services of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 2. Using coercion for labor or services of an adult commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (b) Using coercion for commercial sexual activity of an adult commits a felony of the first degree, punishable as provided in s. 775082, s. 775.083, or s. 775.084. (c)1. FRilaboror services of any child younger than 18 years of age or an adult believed by the person to be a child young_+K thin' 18 years of age who is an unauthorized alien commits a felony of the first degree, punishable as provided ims: 775.082, s. 775.083, or s. 775.084. 2: , Using coercion for labor or services of an adult who is an unauthorized alien commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (d) Usirii_coercion for commercial sexual activity of an adult who is an unauthorized alien commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (e)1. For labor or services who does so by the transfer or transport of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age from outside this state to within this state commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 2. Using coercion for labor or services who does so by the transfer or transport of an adult from outside this state to within this state commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (f)1. For commercial sexual activity who does so by the transfer or transport of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age from outside this state to within this state commits a felony of the first degree, punishable by imprisonment for a term of years not exceeding life, or as provided in s. 775.082, s. 775.083, or s. 775.084. THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. 2. Using coercion for commercial sexual activity who does so by the transfer or transport of an adult from outside this state to within this state commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (g) For commercial sexual activity in which any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age, or in which any person who is mentally defective or mentally incapacitated as those terms are defined in s. 794.011(1), is involved commits a life felony, punishable as provided in s. 775.082(3)(a)6., s. 775.083, or s. 775.084. For each instance of human trafficking of any individual under this subsection, a separate crime is committed and a separate punishment is authorized. (4)(a) Any parent, legal guardian, or other person having custody or control of a minor who sells or otherwise transfers custody or control of such minor, or offers to sell or otherwise transfer custody of such minor, with knowledge or in reckless disregard of the fact that, as a consequence of the sale or transfer, the minor will be subject to human trafficking commits a life felony, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (b) Any person who, for the purpose of committing or facilitating an offense under this section, permanently brands, or directs to be branded, a victim of an offense under this section commits a second degree felony, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. For purposes of this subsection, the term "permanently branded" means a mark on the individual's body that, if it can be removed or repaired at all, can only be removed or repaired by surgical means, laser treatment, or other medical procedure. (5) The Criminal Justice Standards and Training Commission shall establish standards for basic and advanced training programs for law enforcement officers in the subjects of investigating and preventing human trafficking crimes. Every basic skills course required for law enforcement officers to obtain initial certification must include training on human trafficking crime prevention and investigation. (6) Each state attorney shall develop standards of instruction for prosecutors to receive training on the investigation and prosecution of human trafficking crimes and shall provide for periodic and timely instruction. (7) Any real property or personal property that was used, attempted to be used, or intended to be used in violation of this section may be seized and shall be forfeited as provided by the Florida Contraband Forfeiture Act. After satisfying any liens on the property, the remaining proceeds from the sale of any property seized under this section and owned by a defendant convicted of a violation of this section must first be allocated to pay any order of restitution of a human trafficking victim in the criminal case for which the owner was convicted. If there are multiple human trafficking victims in the criminal case, the remaining proceeds must be allocated equally among the victims to pay restitution. If the proceeds are sufficient to pay any such order of restitution, any remaining proceeds ns t be disbursed as required by s. 932.7055(5)-(9). (8) Thecciegree of an offense shall be reclassified as follows if a person causes great bodily harm, permanent disability, rialermanent disfigurement to another person during the commission of an offense under this section: (a) A fEony of the second degree shall be reclassified as a felony of the first degree. (b) A felony of the first degree shall be reclassified as a life felony. (9) In a -prosecution under this section, the defendant's ignorance of the victim's age, the victim's misrepresentation of his or her age, or the defendant's bona fide belief of the victim's age cannot be raised as a defense. (10)(a) information about the location of a residential facility offering services for adult victims of human trafficking involving commercial sexual activity, which is held by an agency, as defined in s. 119.011, is confidential and exempt from s. 119.07(1) and s. 24(a), Art. I of the State Constitution. This exemption applies to such confidential and exempt information held by an agency before, on, or after the effective date of the exemption. (b) Information about the location of a residential facility offering services for adult victims of human trafficking involving commercial sexual activity may be provided to an agency, as defined in s. 119.011, as necessary to maintain health and safety standards and to address emergency situations in the residential facility. (c) The exemptions from s. 119.07(1) and s. 24(a), Art. I of the State Constitution provided in this subsection do not apply to facilities licensed by the Agency for Health Care Administration. THIS DOCUMENT IS A SUBSTITUTION TO ORIGINAL. BACKUP ORIGINAL CAN BE SEEN AT END OF THIS DOCUMENT. (11) A victim's lack of chastity or the willingness or consent of a victim is not a defense to prosecution under this section if the victim was under 18 years of age at the time of the offense. (12) The Legislature encourages each state attorney to adopt a pro -prosecution policy for human trafficking offenses, as provided in this section. After consulting the victim, or making a good faith attempt to consult the victim, the state attorney shall determine the filing, nonfiling, or diversion of criminal charges even in circumstances when there is no cooperation from a victim or over the objection of the victim, if necessary. (13) When a contract is executed, renewed, or extended between a nongovernmental entity and a governmental entity, the nongovernmental entity must provide the governmental entity with an affidavit signed by an officer or a representative of the nongovernmental entity under penalty of perjury attesting that the nongovernmental entity does not use coercion for labor or services as defined in this section. For purposes of this subsection, the term "governmental entity" has the same meaning as in s. 287.138(1). History.—s. 2, ch. 2004-391; s. 1, ch. 2006-168; s. 5, ch. 2012-97; s. 300, ch. 2014-19; s. 7, ch. 2014-160; s. 96, ch. 2015-2; s. 2, ch. 2015-147; s. 3, ch. 2016-24; s. 25, ch. 2016-105; s. 4, ch. 2016-199; s. 2, ch. 2020-49; s. 2, ch. 2021-189; s. 3, ch. 2023-86; s. 7, ch. 2024- 184. Copyright © 1995-2024 The Florida Legislature • Privacy Statement • Contact Us SUBSTITUTED MYTH ICS' CITY OF MIAMI SUPPLEMENTAL AGRE REQUEST FOR PROPOSALS ("RFP") CONTRACT NO. SFID: Q-187743 / US-19447: d 9 Offer Valid until 20-Fe ' 2026 City of M. Februa 2.2026 rturo Duque erim Director/CIO : aduque@miamigov.com Submitted by: Mythics, LLC 4525 in Street, Ste. 1500, Virginia Beach, VA 23462 CAGE: 1TA34 1 DUNS: 013358002 ENT TO 0233 EXECUTED 3/17/2022 John Chapman Consulting Services Representative Voice: (919) 592-2807 Email:jchapman@mythics.com "This SOW i eludes data that shall not be disclosed outside Customer and shall not be duplicated, used, or disclosed -- in whols or in part -- for any purpose other than to evaluate this SOW. If, however, a contract is awarded to this offeror . , a result of-- or in connection with -- the submission of this data, Customer shall have the right to duplicate, use, o disclose the data to the extent provided in the resulting contract. This restriction does not limit Customer's rig to use information contained in this data if it is obtained from another source without restriction. The da subject to this restriction are contained in all pages of this SOW." ythics has made every reasonable attempt to ensure that the information contained within this proposal is accurate, current, and properly sets forth the requirements as have been determined at the time of submission. The parties acknowledge and agree that the other party assumes no responsibility for errors that may be contained in or for misinterpretations that readers may infer from this document. 1. Description of Services and Deliverables. A. Definitions. "Mythics, LLC" or "Mythics" shall mean the entity that executed the Agreement. ii. "City of Miami's Process" shall mean City of Miami's business processes related to, but out '.e of, the Oracle Cloud Applications. "Cloud" is a general term meaning the delivery of hosted services over the internet iv. "Cloud Updates" shall mean product releases of the Oracle Fusion Cloud Services v. "Complexity" shall mean the complexity of an Oracle Cloud Application exter.ibility as defined in the Oracle Professional Services Complexity Definitions available at https://www.ora .com/a/ocom/docs/complexity- definitions.pdf. There are five Complexity levels: Very Easy Complexity, '.sy Complexity, Moderate Complexity, Complex Complexity, and Very Complex Complexity. vi. "Configure" and "Configuration" shall mean the setup of the Or. e Cloud Application using the Standard Functionality provided within the Oracle Fusion Cloud Services -lease planned for Go Live. vii. "Conversion" shall mean the data conversions set forth in ction 7.B (Conversions) and subject to the Complexity definitions. viii. "Countries" or "Country" shall mean the country or untries set forth in Section 1.D.vi (Country Assumptions). ix. "Custom Reports" shall mean the custom repo s listed in Section 1.D. Scope Assumptions, Row G3 (Custom Reports) below and modifications to Stand. d Reports and are subject to the Complexity definitions. x. "Data Governance" shall mean a set of sciplines, processes and technologies, for ensuring the accuracy, completeness, timeliness and consis cy of multiple domains of City of Miami's data across the Oracle Cloud Applications, Non -Oracle Systems .nd across City of Miami's business processes, functional areas, organizations and geographies. SUBSTITUTED xi. "Deliverable" means the discrete output(s) of either Mythics / City of Miami or Oracle as specified in the "Deliverable Name" column of the table in Section 1.E of this exhibit. xii. "ERP" shall mean Oracle Fusion Cloud Enterprise Resource Planning. xiii. "Existing Process" shall mean City of Miami's legacy business processes prior to the onset of the pro ct. xiv. "Extensions" shall mean a customization or enhancement to standard Oracle Fusion Cloud Apations implemented to address requirements not met by Standard Functionality. Extensions may in de new user interface components, additional business logic, integrations, or workflow changes, and a built using Oracle -approved tools. Extensions are set forth in Section 7.0 (Extensions). xv. "Global Design" shall mean the part of the Services when (i) the To -Be Process and ' racle Cloud Applications are designed and harmonized to document the Global Template (if applicable); the strategy for Conversions, Integrations, Reports, training, and communications are develop• :; and (iii) the sequence and grouping of Countries/regions are confirmed. Global Design may be referre' ' o as "Enterprise Design" if the Services are for a single Country. xvi. "Global Template" shall mean the globally consistent To -Be Process, nfigurations, Conversions, Integrations, and Reports that all Countries/regions/business us will adapt to. xvii. "Go -Live" is complete for a Wave (as described in the timeline Section 1.C.i of this exhibit if the project consists of more than a single Wave) when each of the Deliverables ' . entified as "production" in the Deliverables Section below for such Wave has been accepted pursuant to the ceptance process set forth in Section 2 (Acceptance of Deliverables). xviii. "Integrations" shall mean the data integrations set ".rth in Section 7.A (Integrations) and subject to the Complexity definitions. xix. "Non -Oracle Systems" shall mean any applicions, systems, databases, or business processes other than the in - scope Oracle Cloud Applications set forth ' Section 1.B.i. xx. "Ongoing Support Model" shall mean e model (as set forth in the Ongoing Support Model Deliverable described in Section 1.E (Deliverabl- ) below) under which City of Miami will support the Oracle Cloud Applications following the Post -Live Assistance Period. xxi. "Oracle Cloud Application(s)" hall mean the in -scope Oracle software application module(s) to be implemented based on the •racle Fusion Cloud Services as listed in Section 1.B.i. xxii. "Oracle Cloud Operati' s" shall mean the Oracle organization in charge of operating the subscribed Oracle Cloud Services. xxiii. "Oracle Cloud S' ices" shall mean the Oracle hosted Cloud offering separately subscribed by City of Miami for the Oracle CI.4d Applications. xxiv. "Oracle • dern Best Practices" shall mean a collection of business processes that are pre -defined by Oracle and are de '_ned to map to certain portions of the Standard Functionality contained in the respective Oracle Clo Application. xxv. racle Permitting and Licensing" and "OPAL" shall mean Oracle's Permitting and Licensing. xxvi. "Oracle True Cloud Method+" and "TCM+" shall mean the Oracle Cloud delivery approach (i.e., methods, Deliverables) that underpins the execution of Cloud projects. xvii. "Post Go -Live Assistance" shall mean limited Oracle functional and technical resources to respond to support tickets or requests documented and dispositioned by City of Miami and provided to Oracle, which are specific to the Solution, during the Post Go -Live Assistance Period. Post Go -Live Assistance excludes the introduction of any scope not specified in this exhibit such as functionality, integrations and processes. SUBSTITUTED xxviii. Post Go -Live Assistance Period" shall mean: a. The period beginning upon Go -Live during Wave 1 and ending twelve (12) weeks after. There are two (2) Go -Lives planned for Wave 1 and each will have twelve (12) weeks of Post Go -Live Assistance, totalin twenty-four (24) weeks for Wave 1. b. The period beginning upon Go -Live of Wave 2 and ending twelve (12) weeks of Post Go -Live Assistance after Wave 2 Go -Live. c. The period beginning upon Go -Live during Wave 3 and twelve (12) weeks after. There are 1 o (2) Go -Lives planned for Wave 3 and each will have twelve (12) weeks of Post Go -Live Assistance, aling eighty twenty-four (24) weeks for Wave 3. d. The period beginning upon Go -Live of Wave 4 and ending sixteen (16) weeks of P st Go -Live Assistance after Wave 4 Go -Live. xxix. "Project Backlog" or "Product Backlog" shall mean the set of defined User Sto '-s which encompass all the functional requirements for the project. xxx. "Record types" includes the following: a. A "Building Permit" record type is a record configuration with OPAL for a specific construction activity (e.g., new construction, residential remodel, electrical). Eac nique type includes, but is not limited to, intake fields, validation rules, workflow, inspection sch . ule, fee schedule and calculations, required documents, plan review steps, notifications, statuse etc. b. A "Business License" record type is a record config .tion within OPAL for a specific business activity or operating model (e.g., food service, contractor, h' e-based). Each unique type includes, but is not limited to, intake data, validation rules, workflow, fee sc dule and calculations, required documents, inspection schedule, compliance checks, notifications, atuses, etc. c. A "Code Enforcement Case and/or Viol on" record type is a record configuration within OPAL for a code violation (e.g., property maintenanc- oning, fire). Each unique type includes, but is not limited to, intake data, classification and severity lo:' , inspections/re-inspections, processes, notices and citations, timelines, fines/penalties, corr- ive actions, required documents, notifications, statuses, etc. d. A "Planning and Zoning Ap • cation/ Entitlement' record type is a record configuration within OPAL for land use and developme approvals (e.g., conditional use, variance, subdivision, site plan). Each unique type includes, but is n. imited to, intake data, public notice/hearing steps, workflows, fee schedule, requirements docu r -nts, plan reviews, conditions of approval, milestone tracking, appeals/continuances, inspections, fee s• edules, statuses, notifications, etc. xxxi. "Reports" shall m- . n the Standard Reports and the Custom Reports. xxxii. "Solution" as ed in this exhibit, shall mean the Oracle Cloud Applications and the Configurations, Reports, Conversion and Integrations as specified in this exhibit and is not intended to bind Oracle to "solve" any product r ated issues or problems. xxxiii. "Spri ' " as used in this exhibit, is a period of four (4) weeks that focuses on configuring Oracle Cloud Ap' !cations and the Configurations, Reports, Conversions, and Integrations, to meet the documented business quirements. xxxiv "Standard Functionality" shall mean the standard functionality of the Oracle Cloud Applications as set forth in the relevant product documentation. xxv. "Standard Reports" shall mean the unmodified reports available in Standard Functionality of the Oracle Cloud Applications. NIYTHIC5' xxxvi. "To -Be Process" shall mean City of Miami's adapted business process flows within the Oracle Cloud Applications. xxxvii. "Training Materials" shall mean the content to be used for City of Miami training specified in the Training Plan Deliverable. xxxviii. "User Stories" shall mean the individual defined stories that outline specific functional requirem- s for the project as documented in the Project Backlog or the applicable Sprint Product Backlog repor xxxix. "Validation" or "Validate" shall mean a test or testing to confirm that the Oracle Cloud Ap ications are performing in accordance with the Global Template. xl. "Wave" shall mean a discrete segment of the Services as specified in Section 1.C.i if - project consists of more than a single Wave. B. Cloud Applications and Scope of Services. Oracle Cloud Applications. Using Oracle TCM+ and as further set forth in this exhibit, Team Mythics implement Standard Functionality for the following Oracle Cloud Applications, modules, and processes: Pillar Application ERP ERP Oracle Fusion Permitting and Licensing Cloud Service Oracle Platform as a Service ("PaaS") ERP Oracle PaaS ERP Oracle PaaS ERP Oracle PaaS Services Overview. Module(s) Processes Community Development Permitting Manning, Code Enforcement & Business Licensing, includin.. rtificial intelligence ("Al") agents that are part of Standard Functi• ality Analytics Cloud itizen Portal dashboard and reporting or Online permit search Cloud Third -party integrations OTB Oracle Transactional Business Intelligence ("OTBI") Oracle will perform t' - following as described in this exhibit: a. Perform pro t management, governance, and deployment activities for the Oracle Cloud Applicatio' as specified in Section 1.C.iii. b. Revie . nd Analyze the City's documented requirements and process flows as specified in Section 1. C.' c. ' efine and document User Stories/Requirements and Product Backlog as specified in Section 1.C.iii. Configure and Validate the Oracle Cloud Applications as specified in Section 1.C.iii leveraging standard configuration, workflow, and administration features available through native OPAL administration tools and Oracle -approved tools for Extensions, as described in Section 1.C.iii. e. Design the Conversion strategy, collaborate with the City of Miami to transform and load data as specified in Section 1.C.iii for the Oracle Cloud Applications after City of Miami has extracted them US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 4 of 43 SUBSTITUTED 1/6.4YTHICS from City of Miami's source systems, mapped the data with Oracle's advisement, and cleansed the data (Conversions listed in Section 7.B). f. Design the Integration Strategy and integrate the Oracle Cloud Applications with City of Miami's systems as specified in Section 1.C.iii for the Integrations. g. Design an organizational change management strategy and work with City of Miami to docum • t training and communications to deliver to City of Miami's end users as specified in Section 1.C.iii. C. Project Approach and TCM+ Stage Overview. The Services will be provided using Oracle TCM+, which includes five (5) stages: Mobilize, Design, Lo'. ize and Validate, Go -Live, and Optimize & Innovate as specified in the table in Section 1.C.ii below. The sp fic role of each party is set forth in Section 1.C.iii. Project Timeline. MI Ad MI mewl Gu+ded Trenst ENTERPRISE DESIGN WV1 - Building and Code Enforcement The project will consist of the following four (4) Waves. Wave Description 1 2 3 4 Building and Code Enforcement Planning and Zoning Public Works and Fire Business Licensing The following diagram provides a high-level timeline fo he project that will be further defined as part of the Project Plan Deliverable. The timelines and completir dates shown in the diagram are intended for planning and scheduling purposes only. 0 SO: Sprint 0 Roiled Backlog • TCM .6lize ■ Contractual Scoping ID 51: Sprint 1 •: Design Integrations / 81 / Conversions 0 SW: Sprint -N" TCM+: Localize Si Validate * Training Sessions O Rinal Validation IN TCM.: Co Live O Go -Live Transition to City • TCMn: Optimize 0 Innovate 20.26 WV2 - Planning aria Zoning W'v3 anti FPf3 • wxesn-F,2I ara Cooe • Wroe 38-Pre WV4 - Business Licensing • Vim d Bsnress LK y P028 11 4 V 11 Is 16 IT It re ]a A 2} Zf. M Fi b 3T ffi 14, b A it IS Se x le 0 00 11s 000000 DES LOCALIZE G VALIDATE 0 0 0 0 00 o • 0 0 0 0 00 0 0 0 0 0 LOCALIZE i VALIDATE FOCALIZE A VALIDATE 0 0 O 0 0 0 0 0 • US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 5 of 43 TCM+ Stage Overview. TCM+ Stage Overview SUBSTITUTED • MYTHICS MOBILIZF DESIGN The purpose of this stage is to ramp up the project team, establish the team culture, and confirm dvery expectations. During this stage, the team will collaborate to define how we will govern the projec his includes: • Identifying the teammates empowered to make decisions. • Agreeing on a cadence in which we monitor and report progress. • Communicating the change control process. • Drafting and confirming the Project Plan Deliverable, including planning - Global Design workshop objectives, schedule, participants, and logistics. • Establishing the Project Charter Deliverable and Governance Model eliverable. • Communicating the Deliverable acceptance framework in accor' n ce with the Governance Model Deliverable. This stage includes a Global Design phase at the outset of the ' eject across all participating departments, to ensure a thorough capture of business requirements and con r ration needs across the City of Miami's enterprise. As part of this phase, the team will review the C. of Miami's documented requirements and business processes. Global Design is dedicated to validating scope ross the project and identifying any necessary scope changes (subject to the Change Control set forth in t 'olicies). The team will coordinate a series of workshops to: • Review the City of Miami's existing • umented requirements and business processes • Discuss the To -Be Process • Discuss Configuration of the 0 : cle Cloud Applications • Develop and review the Pr• ct Backlog Deliverable The technology teammates we ork to define the Integration Strategy Deliverable and Data Conversion Strategy Deliverable which 'nfirm and finalize the Integration and Conversion inventories. LOCALIZ E AND VALIDAT E -LIVE OPTIMIZE & INNOVATE This stage is dedicated t' efining the Configuration of the Oracle Cloud Applications. The team facilitates the following meetings, ultiple sprints, to discuss and adapt the Existing Process and requirement specifications to build upon the Pro ' t Backlog from the Design stage. • Spri •lanning meetings to identify the User Stories to be included in each sprint. • S mt retrospective and review meetings happen at the end of each sprint to review the Product acklog and demo incremental product configuration. During each sprint, each User Story will be validated by Oracle staff prior to being assigned to the City of Miami for testing. user acceptance test ("UAT") is also completed, if needed, focusing on training and engaging the user community. Communications and training to the end user population will be drafted, finalized, and delivered. A Cutover Checklist Deliverable is also defined during this period in preparation for Go Live. During this stage, Conversions are Validated in preparation for Go -Live. The team executes the Cutover Checklist to deploy the Oracle Cloud Applications, Integrations, and data to the production environment. Delivery of communications and training to end users will continue. During this stage, Oracle will provide Post Go -Live Assistance to address identified issues associated with the scope of the Services. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 6 of 43 ii. Activities. PM1 PM2 SUBSTITUTED MYTH IC5'" Team Mythics and City of Miami will perform the activities specified in the Work Stream and Activities table below (the "Activities"). As used herein, "Work Stream" means a category of related Activities a .e forth in the Work Stream and Activities table. As used in the Work Stream and Activities table below a. "Primary" indicates the organization responsible for driving the completion of the Activ , including (but not limited to): authoring the associated Deliverable (if applicable), and sc duling and facilitating the necessary meetings to solicit input into the Deliverable/Activit b. "Support" indicates the organization responsible for providing input into the c. pletion of the Activity, including (but not limited to): reviewing and providing input into the ontent in the associated Deliverable/Activity, and participating in the necessary meetin: • o provide input into the Deliverable/Activity. Additional responsibilities specific to the suppor ole are indicated in the table below (as needed). In the instances where Oracle is support, they : n provide Deliverable examples, if needed. Work Stream and Activities Primary Support otes About Support Role Project Management Work Stream Oversee and facilitate performance of City of City of Miami's resources. Miami* Oversee and facilitate performance of Team Team Mythics resources. Mythics N/A US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 7 of 43 SUBSTITUTED PM3 PM4 PM5 PM6 PM7 PM8 MYTH ICS Work Stream and Activities Primary Support Notes About Support Role Provide executive sponsorship to oversee City of Miami's performance and resources. Provide executive sponsorship to oversee Team Mythics performance and resources. Prepare and execute monthly steering committee meetings. Document the Project Charter Deliverable as described in Section 1.E (Deliverables) below. Document the project Governance Model Deliverable as described in Section 1.E (Deliverables) below and establish a project governance committee. Execute project governance processes. Document and manage the Project Plan Deliverable as described in Section 1.' Team PM9 (Deliverables) below. Mythics City of Miami* Tea m Mythics City of Miami* Tea m Mythics Tea m Mythics N/A N/A Tea m Mythics City of Miami* City of Miami Team City of Mythics Miami* Maintain the Proj- Plan and use it as the PM10 baseline to doc ent a weekly status report ("Status Rep. '). C. pile Status Reports and jointly agree with PM11 ity of Miami on the template and cadence to be used for the Status Reports. Tea m Mythics City of Miami* City of Miami* Team City of Mythics Miami* Help •cument and prepare m. rials for meetings. Confirm Deliverable contributors, reviewers and sign -off resources. ❑ Document and manage activities owned by City of Miami that impact the Services. ❑ Provide City of Miami's interdependencies for the Project Plan, including dependencies in City of Miami's organization with other projects and with third -party vendors. ❑ Co-author and provide input into the integrated Project Plan. Assist with maintaining the Project Plan and provide accurate status of City of Miami - owned or interdependent activities. Document and provide input into the Status Report template. Provide updates to the Status Report for City of Miami's owned activities. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 8 of 43 PM12 PM13 PM14 Work Stream and Activities Conduct a project kick-off meeting with all project team members to review the Project Charter, Governance Model, and Project Plan Deliverables. Document an Ongoing Support Model Deliverable as described in Section 1.E (Deliverables) below. Manage and coordinate activities with City of Miami's third -party vendors aligning them and their delivery schedules with the project timeline. Coordinate activities with other depende initiatives within City of Miami's organ! PM15 including projects being conducted i with dependencies necessary for the Oracle Cloud Applications. tion, arallel or loyment of Documea Cutover Checklist Deliverable as PM16 descri ' d in Section 1.E (Deliverables) below. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Primary Team Mythics City of Miami* MI City of Miami* Team Mythics SUBSTITUTED Support City of Miami* Mythics Team Mythics Team Mythics City of Miami* MYTH ICS- `IF:e Notes About Support Role ❑ Provide a conference room, teleconferencing tools, and room equipment to acco odate all participants particip ing at City of Miami locations. Confirm City of : mi's participants ❑ and presenter • or the meeting. ❑ Help efine the agenda and content fo' eeting, including confirming ty of Miami participants who will present and endorse the project. Confirm City of Miami's support model for existing systems following Go -Live. ❑ Provide input on the impact of a proposed Ongoing Support Model. ❑ Confirm the Ongoing Support Model. Provide input regarding third party vendor products and services with project dependencies that impact the Services. Provide input regarding dependent initiatives that may impact resources, schedule, scope, and/or Services. Document the detailed tasks required to transition the Work Streams for which City of Miami is the Primary role to the new operating model, To -Be Process, and systems including resources and timing, based on input from the Work Streams. ❑ Confirm all Work Streams are represented in the cutover plan. ❑ Assist in maintaining the Cutover Checklist throughout Go -Live. Page 9 of 43 SUBSTITUTED PM17 Work Stream and Activities Document and manage the project business case. Primary City of Miami* Support N/A Coordinate with resources within Team Mythics to identify the appropriate Team Mythics point PM18 of contact for City of Miami regarding City of Team Mythics N/A Miami's questions that come up throughout the duration of the Services. Document an Environment Management Plan PM19 Deliverable as described in Section 1.E (Deliverables) below. PM20 PM21 Execute the Environment Management Plan throughout the deployment(s), including the final deployment of the Solution into the production environment. City of Team Mythics Miami* City of Team Mythics Miami* Confirm City of Miami's staff member workstation system compliance and any pre- City of installation activities as described in Miami* the Oracle Cloud Application documentation. Document the Non -Oracle Systems PM22 Dependencies Deliverable as described in Section 1.E (Deliverables) below. Work directly with Oracle Cloud Operations the following: enablement of single sign - provisioning of new environments; clo environments (i.e., non -production PM23 production, or production to non - updates and patches; Pretty G encryption for data extracts Intelligence Publisher extr related to the above ac C1 g of oduction); Privacy d Business ts; and any issues ties. Condu- a workshop during the TCM+ Des. . stage to demonstrate the To -Be P cesses. Typical topics discussed include ommon data sources, and the Oracle Cloud Applications related to the Oracle Processes. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 City mi* City of Miami* Team Mythics Miami* N/A N/A City of MYTH ICS Notes About Support Role Help coordinate and schedule environment related service requests with Oracle Cloud Operations. Help coordinate participants and confirm on -site and remote facilities. Page 10 of 43 SUBSTITUTED MYTH ICS- # Work Stream and Activities Primary Support Notes About Support Role Conduct Design Sprint for both Enterprise design, and each wave with City of Miami subject matter experts to review all the City of C2 Miami's existing documented requirements and Team Mythics business processes and to determine all requisite requirements are created as User Stories. C3 C4 C5 C6 C7 Initiate and manage Sprints to elaborate (Configure) user stories/requirements defined in Project Backlog. Identify business practice and procedure changes that will be required based on the To - Be Process. Identify changes to Non -Oracle Systems that will be required based on the To -Be Process. Create Configuration workbooks that refl: the following: ❑ Decisions on Configurati• s and, if applicable, Reports. Approve the Configuration 'orkbooks as follows: • Prior to t start of end -to -end testing '.r the Configurations and, applicable, Reports, to be inded in end -to -end testing. nor to the start of UAT for the Configurations and, if applicable, Reports, to be included in UAT. Prior to Go -Live for the Configurations and, if applicable, Reports, to be deployed to the production environment Team Mythics City of Miami* y of Miami* Team Mythics City of Miami* City of Miami* City of Miami* ( N/A N/A City of Miami* Team Mythics ▪ Provide all information as it pe' . ins to the requirements of in s •e items. •Provide all existing • .cumented requirements and r.siness processes as it p- ains to in scope items. Advise o apping City of Miami's busines •rocesstoStandard Func nality. Schedule and attend all daily standups. Provide answers to any questions needed to support the requirements and configuration. ❑ Unit test each user story as part of each Sprint. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 11 of 43 SUBSTITUTED Work Stream and Activities Implement Configurations in the nonproduction environment used for UAT as C8 described in the UAT Configuration and Conversion Results Deliverable in Section 1.E (Deliverables) below. Implement Configurations in City of Miami's C9 production environment for the Oracle Cloud Applications. Implement required policy and procedure C10 changes to support the To -Be Process and Oracle Cloud Applications. C11 Implement required changes to Non -Oracle Systems. Assist with resolution of Configuration issues C12 identified during testing/Validation and the Post Go -Live Assistance Period. C13 Prepare test scenarios for testing/Validation. C14 C15 Primary Team Mythics Miami* Support Team Mythics Miami* City of City of Miami* City of Miami* Tea m Mythics Cit .f ami* Evaluate Cloud Updates and review associ. -d City of release notes. Miami* Schedule and accept produc atures in a Cloud Update. Conversions Wo'x Stream ("CON") Provide infor, ation on City of Miami's data, CON1 including . a models, data usage and legacy custom • :ta. elop and/or modify City of Miami's Data CON2 overnance approach and provide to Oracle prior to the commencement of Global Design S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 City of Miami* City of Miami* City of Miami* City of N/A N/A City of Miami* Tea m Mythics Tea m Mythics Tea m Mythics Tea m Mythics N/A 'MYTHICS- Notes About Support Role Make resourcesavailablef. dvice and guidance. Set-up additional Co uration(s). Make reso and guidce. es available for advice Set-u dditional Configuration(s). Advise on To -Be Process impacts. Makes resources available for advice and guidance. Provide sample/template test scenarios. Share information about features in a Cloud Update and help advise on how to incorporate the Cloud Update into the Project Plan Deliverable. Demonstrate the features and functionality of the Cloud Updates. Page 12 of 43 SUBSTITUTED CON3 CON4 CON5 CON6 CON7 Work Stream and Activities Document a Data Conversion Strategy Deliverable as described in Section 1.E (Deliverables) below. Extract data from City of Miami's source systems and provide to Team Mythics in an Oracle -specified format and conversion staging location. Map City of Miami's source data to the Oracle Cloud Applications. Document data import scripts for the Oracle Cloud Applications. Validate data accuracy. CON8 Cleanse source data provided to Team Mythics. Transform (as needed) source data within th CONS conversion staging location as part of conversion program development activ es. Import data into the Oracle Cloud • plications and Validate Conversion results described in CON10 the Production Configuratio nd Production Converted Data Deliverab in Section 1.E (Deliverables) below. Import data into ty of Miami's end -to end test CON11 environment . r the Oracle Cloud Applications and validat onversion results. CON12 Impt data into City of Miami's UAT e' ironment for the Oracle Cloud Applications nd document Conversion Validation results as described in the UAT Configuration and Conversion Results Deliverable in Section 1.E (Deliverables) below. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Primary Tea m Mythics City of Miami* City of Miami* Tea m Mythics City of Miami* Cit •f ami* Tea m Mythics* Team Mythics Team Mythics Team Mythics Support City of Miami* Tea m Mythics Tea m Mythics N/A N/A City of Miami City of Miami* City of Miami* City of Miami* 'MYTHICS- Notes About Support Role Provide insights about all da sources and quality of da Provide access to dat. •wners across City of Mia organization. Provide datormats, define delivery thod, timing, volume, securit : nd advise on strategy for cons' dating different types of fe .s Answer questions about the data conversion tools. Advise on Oracle standards. Advise City of Miami on Oracle Cloud data structures and data cleansing. Page 13 of 43 SUBSTITUTED CON13 CON14 CON15 CON16 Work Stream and Activities Import data into City of Miami's production environment for the Oracle Cloud Applications from source systems as described in the Production Converted Data Deliverable in Section 1.E (Deliverables) below. Perform data stewardship activities in data management (e.g., cleansing, matching, and merging). Execute data load processes as part of Optimize & Innovate stage of TCM+. Resolve data quality issues as part of Optimize & Innovate stage of TCM+. Integrations Work Stream ("IN") Primary Support Team Mythics City of Miami* City of Miami* City of Miami* City of Miami* Team Mythics Team Mythics Team Myth 'MYTHICS— Notes About Support Role Answer qu- ions regarding practices - data cleansing, match. : and merging specific to t Oracle Cloud Applications. Answer questions about the data conversion tools. Advise on Oracle standards. Advise on Conversion standards. Oracle will conduct a gap analysis to identify gaps, if any, of Standard Functi' ality and document the gaps. Build Extensions, if necessary, as identified in Section 7.C. Any gaps that are not addressed b he scope of Standard Functionality through a change in business process or with identified Extensions in Section 7.C. will be ad• essed as mutually agreed upon with the change control process. IN1 IN2 Document an Integration Strategy Deliverable as described in Section 1.E (Deliverables) below. Enable connectivity to the Oracle Clo Applications, which includes openi rewall City of ports, configuring proxies, and aging all Miami* other network related data c er activities. City of eam Mythics Miami* IN3 Identifylntegratio'. and requirements. IN4 repare Integration functional designs. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 City of Miami* Team Mythics Team Mythics Team Mythics City of Miami* Provide insights about City of Miami's systems. Provide access to system owners across City of Miami's organization. Obtain connectivity information for City of Miami's Oracle Cloud Applications. Test and confirm connectivity. Assist with requirements elicitation. Provide insights about City of Miami's systems. Provide access to system owners across City of Miami's organization. ❑ Validate and approve functional designs. Page 14 of 43 IN5 IN6 IN7 IN8 IN9 IN10 SUBSTITUTED MYTH ICS Work Stream and Activities Primary Support Notes About Support Role Prepare Integration technical designs. Build Integrations into Non -Oracle Systems. Implement the Integrations in City of Miami's production environment(s) for Non -Oracle Systems. Prepare data extracts from the Oracle Cloud Applications for the Integrations. Prepare data imports into the Oracle Cloud Applications for the Integrations. Prepare data extracts from City of Miami's third -party systems for the Integrations. Prepare data imports into City of Miami's IN11 systems and third -party systems for the Integrations. Prepare unit test scripts for inbo • data IN12 transfers into/from City of Mia s systems and third -party systems. Prepare unit test scrip , for outbound data IN13 transfers into/from e Oracle Cloud Applications. IN14 IN15 Correct to defects with the Solution during end -to d test and UAT. rect test defects with Non -Oracle ystems during end -to -end test and UAT. Team Mythics City of Miami* City of Miami* Team Mythics Team Mythics City M City of Miami* City of Miami* Team Mythics Team Mythics City of Miami* City of Miami* N/A N/A City of Miami* Ci of ami* Team Mythics N/A Team Mythics City of Miami* City of Miami* N/A Provide insights about City o Miami's systems. Provide access to syst- owners across City of Miam '. organization. Make resources available for advice and guidance. Provide insights about City of Miami's systems. Provide access to system owners across City of Miami's organization. Respond to questions regarding data fields and format. Coordinate activities with City of Miami's system owners. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 15 of 43 SUBSTITUTED MYTH ICS- # Work Stream and Activities Primary Support Notes About Support Role IN16 IN18 Implement the Integrations in City of Miami's non -production environments to facilitate Validation for the Oracle Cloud Applications. Implement the Integrations in City of Miami's Assist with resolution of Integration issues during the Post Go -Live Assistance Period. IN19 Decommission City of Miami's legacy systems. El E2 E3 E4 Provide specifications for Extensions. Prepare the Extension functional and technical designs. Prepare unit test scripts for the Extensions. Correct test defects with the Extensions during end -to -end test and UAT. Implement the Extensions in City of Miami's non -production environmen E5 (i.e., Prototype 2 and Prototype 3 o facilitate Validation for the Oracl- oud Applications. Implement the Extensions E6 Miami's production envir Oracle Cloud Applica ns. E7 R1 City of ment for the Assist with resol on of Extension issues identified duriValidation and the Post Go -Live Assi . nce Period. eliver Custom Reports workshops for up to seven (7) participants for a total of ten (10) days. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Team Mythics Team Mythics City of Miami* City of Miami* Tea m Mythics Tea m Mythics Tea hics Tea m Mythics Tea m Mythics Tea m Mythics Tea m Mythics City of Miami* City of City of Miami* N/A Team Mythics Coordinate activities with Miami's system owners C• dinate resolution with City of ami's system owners (as needed). City of ami* Provide access to business process owners to help define the design. y of Miami* City of Miami* City of Miami* City of Miami* City of Miami* City of Miami* • Help correct deficiencies identified during unit testing. Incorporate unit test scripts into end -to -end test scenarios. Coordinate activities with City of Miami's system owners. Coordinate activities with City of Miami's system owners. Coordinate resolution with City of Miami's system owners (as needed). Identify participants. Determine workshop dates, in conjunction with Team Mythics. ❑ Send workshop invitations. Page 16 of 43 R2 R3 R4 R5 R6 R7 R8 R9 R10 T1 Work Stream and Activities Document the Report Strategy Deliverable as described in Section 1.E (Deliverables). Rationalize and prioritize City of Miami's existing reports. Provide specifications for Reports. Prepare functional and technical designs for the Custom Reports. Approve functional and technical designs for the Custom Reports. Prepare unit test scripts for the Reports. Implement the Reports in City of Miami's non -production environments for the Oracle Cloud Applications. Implement the Reports in City of Miami's production environment for the Oracle Cloud Applications. Assist with resolution of Report issues identified during the Post Go -Live Assistance Period. Primary Tea m Mythics City of Miami* City of Miami* Tea m Mythics City of Miami* City of Miami* Tea m Mythics Tea m Mythics Tea m Myth. Document the Test Strate and Plan Deliverable as describ : in Section 1.E(Deliverables)b• ow for end -to - end test and UA Document t - Test Scenarios and T2 Scripts D- erable as described in Sectio .E (Deliverables) below. T3 ecute the test scripts. Document a summary and script - level detail of test results. S-19447809-OCS FPE TCM+ Exhibit v2.12 121624 SUBSTITUTED Support City of Miami* Team Mythics Team Mythics City of Miami* N/A Team Mythics City of Miami* Ci of iami* City of Miami* Tea m Mythics City of Miami* City of Miami* City of Miami* City of Miami* Tea m Mythics Tea m Mythics Tea m Mythics MYTH ICS Notes About Support Role Assist with norma of Miami's exis tion of City g reports. ake resources available for advice and guidance. Help correct deficiencies identified during unit testing. Coordinate activities with City of Miami's system owners. Coordinate activities with City of Miami's system owners. Coordinate resolution with City of Miami's system owners (as needed). Provide guidance on building a test plan. • Provide baseline test scenarios. • Provide guidance to facilitate the development of test scenarios. • Provide guidance to facilitate the testing process. • Provide guidance to facilitate the documentation process • Review and validate test results. Page 17 of 43 I T5 T6 T7 T8 T9 T10 Work Stream and Activities Prepare and send a daily test and defect readout to the project team. Resolve test issues identified during Validation and the Post Go -Live Assistance Period. Correct test defects in Non -Oracle Systems. Manage defect resolution, including assigning owners to fix the defects and managing status through resolution. Confirm the Oracle Cloud Applications and the associated Configurations, Integrations, Conversions, Extensions (if needed), and Reports are ready to be deployed into City of Miami's production environment. Perform regression testing of Clou Updates prior to UAT. # Transformation Work Stream ("T Deliver a virtual Chan - Academy Workshop Deliver.. e for up to TS1 thirty (30) parti '.ants for up to sixteen (16) hrs as described in Section 1. leliverables) below. TS2 Pr• de up to twenty (20) days to no re than ten (10) City of Miami contacts, change management guidance and advice on topics discussed during the Change Academy (e.g., templates). Primary City of Miami* Tea m Mythics City of Miami* Tea m Mythics City o M City of Miami* Tea m Mythics Tea m Mythics SUBSTITUTED Support Tea m Mythics City of Miami* N/A City of Mi Tea m Mythics Tea m Mythics City of Miami* City of Miami* MYTH ICS Notes About Support Role • Provide a sample readout. • Provide guidance to supp• the daily readouts. • Provid- uidance relative to Oracle sy ems that exchanges data h the City of Miami's Non -Oracle ystems. • Provide guidance as needed. • Provide guidance to facilitate the regression testing process. Identify participants. Determine workshop dates, in conjunction with Team Mythics. Send workshop invitations. • Identify up to ten (10) City of Miami contacts who may request and schedule meetings to obtain change management guidance and advice from Oracle. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 18 of 43 SUBSTITUTED TS3 TS4 TS5 TS6 MYTH ICS Work Stream and Activities Primary Support Notes About Support Role Document a Change Management Strategy Deliverable as described in Section 1.E (Deliverables) below. Conduct stakeholder interviews. Document change impacts to confirm the To -Be Process and role alignment. Document a Training Plan Deliverable as described in Section 1.E (Deliverables) below. Tea m Mythics Tea m Mythics Tea m Mythics Tea m Mythics City of Miami* City of Miami* City of Miami* City of Miami* • entify all audiences that will r- ire training, including internal epartmental business units and S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 19 of 43 I SUBSTITUTED M Y T H I C S- General Oracle Cloud Applications Assumptions TS7 TS8 TS9 TS10 TS11 TS12 TS13 TS14 Scope Scope Assumption Document a Communication Plan Deliverable as described in Section 1.E (Deliverables) below. Document a Communications Deliverable as described in Section 1.E (Deliverables) below. Document a Training Materials Deliverable as described in Section 1.E [Deliverables) below. Conduct Training Delivery Deliverable as described in Section 1.E (Deliverables) below. Provide City of Miami's end users the access necessary to access all virtual training. Onboard leaders, coaches, and change agents to help advocate for and lead the change globally. Manage training logistics as requi d including the following: Securing trai g locations, hardware . nd system access. Data -tup in a non - production nvironment. hotocopies. Execute anges to City of Miami's orga ational model and roles, and m- . sure the change across the ganization. Tea m Mythics City of Miami* City of Miami* Tea m Mythics City of Mi ity of Miami* City of Miami* City of Miami* Details City of Miami* N/A Tea m Mythics Cit o iami* N/A N/A N/A N/A external audiences from e development services '.mmunity *For all ctivities in the table immediately above where City of Miami is designated as either "Primary" or "Support", the City . Miami shall be responsible for securing its performance in connection with such activities. D. cope Assumptions. The Services shall be subject to the assumptions set forth in this Section 1.D. i. Oracle Cloud Applications Assumptions. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 20 of 43 General Oracle Cloud Applications Assumptions Sco e Scope Assum • tion General Assumptions Across Oracle Cloud Applications ("G") G1 G2 G3 G4 G5 G6 Countries Standard Reports Custom Reports (including Modifications to Standard Reports) Languages Localizations Currencies G7 Dashboards and Infolets USA Standard Functionality Sixty (60) SUBSTITUTED MYTHICS Details Standard Business Intelligence Publisher (" ") and OTBI for the Oracle Cloud Applications. Details for Custom Reports: • Ten (10) Easy Comp ' ity • Forty(40) Mode', e Complexity • Ten (10) Co ex Complexity US English Spanish Count pecific legislative data often stored in Flexfields. Lo izations (business or regulatory) will be limited to nfigurations available in Standard Functionality. Localization is the process of adapting the Oracle Cloud Applications for specific languages or regions. US Dollar Dashboards are a collection of analyses and other content, presented on one or more pages to help users achieve specific business goals. Infolets are used to aggregate key information. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 21 of 43 Oracle Cloud Applications Assumptions Scope Oracle Permitting and Licensing OPAL1 Building Permit record types Business License record types Scope Assumption Up to two -hundred twenty (220) record ode Enforcement Cases and types iolations record types Planning and Zoning pplication / Entitlement record types I SUBSTITUTED 01) MYTHICS Details 'Building permit configuration will consist of the foll ing components: • Online and back office Application bmittal • Workflow review and processin • Fee assessment and paymen rocessing in both online and back office • Inspection scheduling, as.ignment, and completion Planning and zoning applica .n configuration will consist of the following componen • Online and ack office Application Submittal • Workflo review and processing • Fee a -ssment and payment processing in both onl e and back office • 1-.pection scheduling, assignment, and completion Cod • nforcement cases and violations configuration will c. ist of the following components: • Online and back office Application Submittal • Workflow review and processing • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion Business license configuration will consist of the following components: • Online and back office Application Submittal • Online and back office Renewals • Workflow review and processing • Fee assessment and payment processing in both online and back office • Inspection scheduling, assignment, and completion S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 22 of 43 OPAL2 OPALS TRN1 TRN2 TRN3 User Acceptance Testing Post Go -Live Support Up to sixty (60) weeks SUBSTITUTED k ill) MYTH I CS — Oracle will provide a test strategy and procedures along with support of up to ten (10) full time equivalent weeks of hands- on support and issue remediation for each of the planned (6) Go -Lives for the four (4) Waves, totaling sixty (60) we to support the City's acceptance testing activities. Seventy-six (76) weeks Oracle will provide up to twelve (12) weeks of p..' go -live of post go -live support assistance for each of the first five (5) planned .o-lives and and assistance sixteen (16) weeks of post go -live assistanc- or the final planned go -live, totaling seventy-six (76) . eeks of post go - live assistance. Scope Oracle Permitting and Licensing - Training Scope Assumption Details Product Familiarization Training Methodology Training Quarterly Release Training TRN4 Report Dev' opment Worksh Up to four (4) days Up to two (2) day to twelve (12) hours Up to ten (10) days Team Mythics ill conduct four (4) sessions of our product familiarizat course (eight [8] hours per session) that occurs at the bening of the implementation to establish a baseline under nding of core design concepts, usability and ter ology. There will be up to fifteen (15) participants per c. rse. Team Mythics will conduct four (4) sessions of our TCM+ methodology training course (4 hours per session) to prepare City of Miami's staff for participation in the implementation of OPAL. There will be up to fifteen (15) participants per course. Team Mythics will conduct three (3) sessions that are structured to be delivered in advance of a quarterly release and will cover a review of the release notes and related documentation, Oracle Modern Best Practices for release testing, guidance on what and how to test, and instructions for submitting support tickets for any issues identified during testing. Each session is four (4) hours. Team Mythics will conduct up to ten (10) total days of Report Development and data model training course and workshop, using required custom reports, dashboards and Standard Functionality reports, to prepare City of Miami for development and deployment of report outputs required for system use. There will be up to seven (7) participants per course. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 23 of 43 TRN5 TRN6 Administration Training End User Training Up to twelve (12) days Up to one -hundred twenty (120) days ii.Conversion Assumptions. CONV1 CONV2 CONV3 CONV4 CONV5 CONV6 CONV7 Data file transfer scripts Data specifications Data format Data Conversion mappings Tools Non -production r:ta Conversion ite - ions ProductiData Conve.. on iterations M Y T H I C S" Team Mythics will provide four (4), three (3) days sessions of Product Administration to review of administration toolset including: setting up record types, modifying and creatin workflow, fee setup, user defined fields. There will be . to seven (7) participants per course One way Conversion History Consistent Leverage • ivered layouts port Management Up to three (3) One (1) Team Mythics will provide up to sixty (60) se ons of End User Training (2 days per session) to the Ci of Miami's staff and other users as identified by the City or daily end user functionality, including, but not limit- to, creating permits/ licenses/ applications/ code cases/ • lations, assessing fees/ fines, creating and completing i sections, managing workflow, and issuing permits icenses. There will be up to fifteen (15) participants per •urse. Item Assumpti • Details Transfer scripts are " om a Non -Oracle System source to an Oracle Cloud pplication, or from an Oracle Cloud Application to external system. Data cony: ion specifications will be established during the Glo.. Design phase. There is no restriction on the age o . ata eligible for conversion within each identified dat- _ource unless mutually agreed during Global Desing p':se. Data coming from multiple source systems is formatted the same as one (1) or a series of batch files. The format will be defined during Global Design and adhered to throughout deployment. Utilize Standard Functionality layouts and handling exceptions (as necessary). Import Manager is a data import tool used to load data into Oracle Cloud Applications from CSV files. Data to be converted must adhere to the file -based data import standards for data loading. For each Go -Live event, data will be converted up to three (3) times following the pre -defined Conversion processes established during Enterprise/Global Design. For each go -live event, data will converted into Production one time. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 24 of 43 Integration Assumptions. # Item Assumption INT1 INT2 Integration automation Oracle Cloud Applications In Scope In Scope — Generally available release of Oracle Cloud Applications iv. Reports Assumptions. # Item Assum•tion v. RT1 RT2 Reporting tool Reporting tool RT3 Reporting tool Country Assumptions. C01 OTBI I SUBSTITUTED MYTHICS Details Integrations will be automated using the Standard Functionality of th Oracle Cloud Applications and the middleware deployed. Integrations will be limited to available application progra r ing interfaces and data load / extraction tools in the generally ailable release of the Oracle Cloud Applications without any anges, customizations, or enhancements. Details BIP Analytics United States vi. Transformation Services Assumptions. Assumption TRS1 TRS2 d operational reporting high -volume reporting Used for ad -hoc a dashboard operational reporting City of Miami will provide resources to own transfor ation internally, including leading and influencing to drive assistance and adoption for transformatio change management activities. City of Miami will (i) identify impacts to jobs d roles based on change impacts captured; and (ii) complete all subsequent actions City of Miami identifi• : as necessary to enable City of Miami's workforce strategy. TRS3 TRS4 E. Deliverables. City of Miami will deliver communic. .ns City of Miami will track and rep • training attendance and determine actions for non-compliance. Services performed by Team M ics under this exhibit shall be for the purpose of providing the Deliverables where Team Mythics is identified as the o er in the table below. The City of Miami will be solely responsible for ensuring that it provides the Deliverables ere the City of Miami is identified as the owner in the table below. "Owner" indicates the organization responsibl- or driving the completion of the Deliverable, including (but not limited to): authoring the Deliverable, and sch ling and facilitating the necessary meetings to solicit input into the Deliverable. S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 25 of 43 D1 Deliverable Name Project Charter Owner Team Mythics I SUBSTITUTED 01) MYTHICS Deliverable Description/Acceptance Criteria Does the document: D2 Governance Model D3 Project Plan Team Mythics Team Mythics Detail the scope of the project in accordance with this exhibit — w of scope? t is in and out Articulate the delivery principles — how the team will work :ether to deliver the project? Identify the key outcomes of the project — what are Provide a guide/mission that grounds the project •rk effort? Identify project sponsor? Identify key stakeholder groups? Does the document: Identify project sponsor(s)? Describe how the project t delivery of the Services? Define the Status Re Describe project business goals? m will communicate with each other throughout the t template, process, and meetings to enable the process? ument lifecycle and storage standards, including how risks, issues, actions .nd decisions will be documented and managed to resolution? Define the ocess for escalating issues, risks, and decisions? • Confirm who, within City of Miami's and Team Mythics' organizations, is e owered to resolve/mitigate different types of issues/risks and make d sions? onfirm the pace at which issues, risks, and decisions need to be acted on and closed? Detail the Deliverable acceptance process (Subject to Section 2. Acceptance of Deliverables, below), including test scenarios for each applicable Deliverable, the reviewers and approvers, and the status definitions as a Deliverable progresses through the acceptance process? Does the document: Define the project schedule of when activities, tasks, and Deliverables are to be completed, and identify the associated dependencies to complete the defined schedule? Identify the resources required to execute the defined schedule? S-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 26 of 43 SUBSTITUTED Deliverable Name Owner Deliverable Description/Acceptance Criteria D4 Project Backlog Team Mythics D5 Report Strategy D6 D7 Environment Management Plan Data Conversion Strategy t D8 D9 Integration Strategy t Test Strat: _ and Plant Team Mythics Does the document: MYTHICS ❑ Define and organize the Project Backlog including phase, assig .aseline story points, prioritization and designate a Sprint? The Project Bac, •g is the output of Design Sprint. Does the document: Document the approach for the design, develop ent, and delivery of Reports? Outline the reporting platforms, architectur•, and data sources driving the Reports? Team Mythics Team Mythics Team Mythic Team Mythics Does the document: Document the process to be . ed to make changes to instances, including pod refreshes, access manage . nt (for Configurations, Conversions, etc.), and how Cloud Updates will be i emented? Define roles and res..nsibilities associated with the different environments (i.e., who has access, t type of access they have)? Define what t of data is converted into/available to which environment? Does the docume Det the Conversion strategy, source systems, approach, technical conversion t• . s that apply to the Oracle Cloud Applications that will be adhered to roughout the duration of the project? he document: Detail the approach, technical tools, critical dependencies, and the relevant Integration governance process that will be adhered to throughout the duration of the project? Confirm the current technical architecture and how the technical architecture changes will be implemented during each Wave? Does the document: Define the strategy for testing? Confirm the entry and exit criteria for each test cycle? Define which stakeholders to involve throughout the testing effort? Confirm the testing approach during each Wave? Define the testing schedule and the accountable resources to complete the work? Confirm the test data, Integrations, and Configurations that are required to execute the testing? Confirm the approach to manage defects from identification through resolution? US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 27 of 43 D10 D11 D12 D13 D14 D15 Deliverable Name Change Management Strategy Non -Oracle Systems Dependencies SUBSTITUTED 11) MYTH I CS - Owner Deliverable Description/Acceptance Criteria Team Mythics City of Miami Does the document: Define the goals, expected outcomes, critical success factors, and h. the change management work is organized? Confirm the stakeholders who will be impacted by the chang: ncluding an assessment of the level of impact? Does the document: Cutover Checklistt Change Academy Workshop Team Mythics Team Mythics Test Scenarios and Scripts Communication Plan D16 Communic ns City of Miami ❑ Specify processes, Non -Oracle Systems, tech ogy, people, and policies that need to be addressed as they relate to sco - outside of the Services in this exhibit? Does the document: Identify the list of cutover act ties and tasks required to move Configurations, Conversions, Integrations, d Reports into the production environment? Define how handoffs a status reported, whi cutover are repor d? documented including how each cutover activity is role completes the activity, and how notifications of Was the C' nge Academy workshop conducted for up to sixteen (16) hours? Were e templates discussed in the Change Academy workshop provided to City of m i? Does t document: Identify business process scenarios relevant for City of Miami's business? • Define test cases that validate the scenarios? • Include the test scripts to execute the test cases? Does the document: Define the communications that will be delivered (and to whom) as part of the m Mythics deployment? City of Miami Confirm who, within City of Miami, will document, review, and distribute the communications? Does the document: ❑ Confirm how City of Miami's Countries/regions/business units can adapt communications to meet their needs? US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 28 of 43 SUBSTITUTED MYTHICS'" D17 D18 D19 D20 D21 D22 Training Plan Training Materials Team Mythics City of Miami Training Delivery Team Mythics Ongoing Support Model City of Miami UAT Configuration and Conversion Resultst Notes: Post -Production Support Status Team Mythics Oracle * Indicates the components that mak complete when each of the ide set forth in Section 2 (Accep Does the document: Define the training (by type) that will be delivered by City of Miami whom) as part of the deployment? t Confirm who, within City of Miami, will document, review, and • tribute the training? Identify who will be responsible for adapting the Trainin: aterials to meet City of Miami's Countries/regions/business unit's needs? Does the document/tool: ❑Reflect the content identified in the Training Plan Deli v able? Was the training specified in the Training Plan deli ed? Does the document: Define the strategy for how th following the post go -live as Define the roles and resp racle Cloud Applications will be supported tance period? sibilities for the ongoing support model? Do the Oracle Cloud Applicati • s in the non -production environment used for UAT: • Contain the Co " gurations specified in the Configuration workbooks? • Contain Co ersion results that meet the entry criteria for UAT as documented in the Test Strategy a . Plan Deliverable? Does the Post-' oduction Status Report document: • -flect the ongoing, monthly post -production support services provided? p the Oracle Cloud Applications Go -Live in the production environment. A Go -Live is ied Deliverables for the Go -Live have been accepted pursuant to the acceptance process ce of Deliverables) below. t The Deliverable will be aded for each Wave. Each such Deliverable will be subject to the Deliverable acceptance process set forth in Section 2 (eptance of Deliverables). 2. Acceptance of Delivera Upon completion of any Deli provide a copy to the City City of Miami shall have provide written notice Deliverable to be de If City of Miami rej Mythics will use shall have a n es. rable owned by Team Mythics as set forth in Section 1.E above, Team Mythics shall Miami and demonstrate that the Deliverable conforms to its description City of Miami's. e (5) business days after Team Mythics' submission of a Deliverable ("acceptance period") to acceptance or rejection. Failure to provide such notice within an acceptance period shall cause a ed accepted. is a Deliverable, City of Miami must specify the deficiencies in detail in the written notice. Team asonable efforts at no cost to City of Miami to promptly cure any such deficiencies, and City of Miami acceptance period to provide written notice of acceptance or rejection. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 29 of 43 SUBSTITUTED s:rJ MYTHICS" 3. Fees, Expenses, and Taxes. A. The City of Miami agrees to pay Team Mythics the fee specified below for the Services and Deliverables. ' is fee does not include expenses or taxes. Once an Oracle -owned Deliverable is accepted, or deemed accepted, i accordance with Section 2 (Acceptance of Deliverables) above, the corresponding fee for such Deliverable specified . ow becomes due and payable and Team Mythics shall thereafter invoice, and City of Miami shall pay, such fee; this .yment obligation shall become non -cancelable and the sum paid non-refundable on such acceptance date xcept as may otherwise be provided in the Master Agreement. Lodging, per diem and incidental expenses incurred in performance of this order shall be reimrsed based on current U.S. General Services Administration ("GSA") domestic per diem rates for Miami, Florida. M ics, LLC, Oracle, and any and all subcontractors must assess the following internet site to determine rates, no ex .tions: www.gsa.gov. Services Reference Fees Estima d Expe es Total Fees and Estimated Expenses Fixed Price Services 0097010_City of Miami_Mythics FFP SOW 8.22.2025 $13,102,431.31 $38 00.00 $13,488,431.31 Total Fees and Estim ed Expenses $13,488,431.31 US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 30 of 43 SUBSTITUTED MYTHICS Any expenses will be invoiced monthly. B. Milestone Deliverable Name Estimated Invoicing Month D: verable Fee D1 Project Charter 2 $196,536.47 D2 Governance Model 2 $196,536.47 D3 Project Plan 2 $196,536.47 D4 Project Backlog 4 $393,072.94 D5 Report Strategy $196,536.47 D6 Environment Management Plan 4 $131,024.31 D7 Data Conversion Strategy 5 $327,560.78 D8 Integration Strategy 5 $327,560.78 D9 Test Strategy and Plan 9 $393,072.94 D10 Change Management Strategy 3 $262,048.63 D12.1 CutoverChecklist- Wave 1 Go Live 1 11 $655,121.57 D12.2 Cutover Checklist - Wave 2 17 $655,121.57 D12.3 Cutover Checklist - Wave 3 Go -Live 2 31 $393,072.94 D12.4 Cutover Checklist - Wave 4 33 $393,072.94 D13 Change Academy Workshop 4 $262,048.63 D15 Communication Plan 3 $196,536.47 D17 Training Plan 6 $327,560.78 D19 Training Delivery 32 $655,121.57 D21.1 UAT Configuration and Con rsion Results -Wave 1 Go -Live 1 10 $524,097.25 D21.1 UAT Configuration and •nversion Results - Wave 2 16 $786,145.88 D21.1 UAT Configuration . , 4 Conversion Results - Wave 3 Go -Live 2 31 $393,072.94 D21.1 UAT Configurati• and Conversion Results - Wave 4 33 $393,072.94 D22.1 Post-Producti• Support Status - Final Go -Live 1 15 $1,179,218.82 D22.2 Post -Prod tion Support Status - Wave 2 20 $1,179,218.82 D22.3 Post-P •duction Support Status - Wave 3 Go -Live 1 27 $1,179,218.82 D22.4 Po• -Production Support Status - Wave 4 36 $1,310,243.11 Project Total Cost $13,102,431.31 Any e .enses will be invoiced monthly. US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Page 31 of 43 International Tax. SUBSTITUTED MYTHICS` The City of Miami acknowledges that the performance of the Services may involve use of resources from a countr .r location other than that in which the services are to be performed ("non-native resources"). The use of nonnati resources may create a tax reporting and filing obligation for such resource in such country or location and may cause T- Mythics to incur incremental tax costs and other administrative costs (e.g., costs arising from tax preparation, report! _ and filing obligations) associated with placing a non-native resource in the country or location in which the service . re be performed. These costs ("Resource Costs") are separate from and in addition to expenses, and the City of Miami . ees to pay Resource Costs to Team Mythics within thirty (30) days of the date of an invoice(s) for such Resource Costs. D. Termination for Convenience City of Miami may terminate this exhibit without cause by providing Team Mythics with thir (30) business days prior written notice. The effective date of termination under this section shall be the end of the irtieth (30th) business day after Team Mythics receives written notice of termination from You. You shall pay fees and e .enses (including those expenses for which Team Mythics has already become obligated in connection with contempla d Services) and taxes through the termination effective date. The fee for a completed deliverable shall be the fee stat:. in this exhibit for such deliverable. The fees for an incomplete deliverable shall be calculated and invoiced on a time and aterials basis, at Team Mythics' standard time and materials rates in effect when the Services are performed, but shall exceed the fee stated in this exhibit for such deliverable. City of Miami and Team Mythics each will use reasonable : orts to minimize fees and expenses in the event of such termination. 4. Project Management. Team Mythics and the City of Miami each agree to designate a project ager who shall work together to facilitate an efficient delivery of the Services. The City of Miami's project manager shall h. - the authority to approve Services. Team Mythics shall have the sole right to exercise direct control and supervision over e work assignments of Team Mythics resources. 5. City of Miami's Cooperation. A. The Services scope in this exhibit is limited to up to t . (2) non -production environments and one (1) production environment procured separately by the City of Mi. i. The final project environments will be defined in the Environment Management Plan Deliverable. The non-produc '.n environment(s) will be required to allow the flexibility needed for meeting the timeline hile having parallel Configuration, Validation, and Integration/Conversion activities. If it is det- mined by Team Mythics that additional environments are necessary, the City of Miami must procure those environment- rom Team Mythics separately. B. The City of Miami must ensure all as '._ned tasks are completed and that the City of Miami provides the Deliverables on time. C. D. Provide all files from City of specified by Team Mythics City of Miami must ens iv. v. Project spo Project Pro' Mi is existing applications for Integrations and Conversions in a format and level of detail d required to load into the Oracle Cloud Applications. that resources will fill the following roles as required for the Services: ors to help resolve escalated issues, make escalated decisions, and set project direction. rector to oversee the project. t managers to help manage the Project Plan, identify status, and deploy the solution. lution architect to confirm the Solution and validate localizations, as applicable. Business process owners to confirm decisions and help shape the Solution. Security and functional leads to test the security design and validate security within the in -scope Countries/regions, as applicable. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 32 of 43 SUBSTITUTED MYTHICS` vii. Security resource to support configuration and testing of security roles. viii. Reporting lead to confirm the reporting approach and validate the local variances, as applicable. ix. Reporting developers to help develop Reports in the Countries/regions, as applicable. x. Technical architect to confirm the architecture. xi. Data leads and data specialists to help extract, cleanse, and Validate data. xii. Integrations lead and developers to help design, build, and test Integrations with City of Miis systems. xiii. Change management lead to confirm and execute the Change Management Strategy D erable._ xiv. Training resources to design, develop, and execute training. xv. Communications resources to design, develop, and execute communications. xvi. Testing lead to plan and execute testing. xvii. Test scenario/script developers to document test scenarios/scripts d then execute them. E. If City of Miami requires any security assessment or audit that may impact T:. m Mythics' performance of Services, then Team Mythics must require that the City of Miami complete such assessm: t or audit prior to the commencement of Global Design. 6. Project Assumptions. A. The parties estimate that the Services will commence ' January 2026 and be completed in December 2028. Any timelines or completion dates discussed between the partie referenced in this exhibit, or set forth in a document described in this exhibit are estimated dates and are inte ed for planning purposes only. Team Mythics does not guarantee that these estimated dates will be met; how er, Team Mythics will use commercially reasonable efforts to meet the estimated dates. Any change to the Services spe• ed in this exhibit that requires a change in the level of effort and/or change in duration may result in a change order, iluding an adjustment to fees. B. Services will be performed 9 AM to 5 PM Mon through Friday local time, except as otherwise mutually agreed upon. C. Services will be performed remotely and or ite at the City of Miami, FL facility, as agreed upon. D. All Deliverables will be documented us' standard Oracle TCM+ templates and formats in US English. E. Configuration of the Oracle Cloud lications will be limited to the Standard Functionality generally available in the Oracle Cloud Applications release plan d for Go -Live and to Extensions as identified under section 7.C. F. The implementation of OPA ill be conducted independently or other Oracle Cloud product implementations occurring at the City of Miami. G. Should OPAL Go -Live . or to ERP, Team Mythics will provide and export General Ledger file daily for the City of Miami to import into their ex ing ERP. H. Anything not ex• essly listed in the description of Services is not included in the scope of, or estimated fees for, Services. I. Any work th • ity of Miami requests beyond the scope stated in this exhibit will need to be presented for approval through the agree upon governance process (per the Governance Model Deliverable). J. The C of Miami is responsible for any language translation of text not included in Standard Functionality. K. S .e of services under this exhibit excludes any use of custom code, unsupported extensions, modifications to underlying pplication code, or third -party tools not supported by Oracle's integration mechanisms. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 33 of 43 GIS Electronic Document Review Payment Processor APO State Licensing Board MiamiBiz 311 DocuSign eRecording AR/GL Document Repository SUBSTITUTED MYTHICS L. Up to three (3) iterations of data import due to data correction will be performed for each data conversion for review . d unit testing, and up to two (2) iterations of data import due to data correction will be performed for end -to -end test dAT, and production. 7. Reference Tables. A. Integrations. Integration Source Target(s) INTE1 INTE2 INTE3 INTE4 INTE5 INTE6 INTE7 INTE8 INTE9 INTE10 INTE11 ESRI OPAL OPAL Address/Parcel/Owner Master Data Florida Contractor State Licensing Board MiamiBiz City Codes/Ordinance INTE12 Codes/Ordinance (Building, Fire, Zoning, OPAL Code, and Waste) Complexity OPAL Moderate Bluebeam Easy Teller Cashiering Complex OPAL Moderate OP Moderate (OPAL Miami Dade County 311 DocuSign eRecording Oracle ERP LaserFiche B. Conversions. Busin Object From System(s) Moderate Moderate Moderate Moderate Complex Complex Easy Complexity CNV1 Permit, pl ning and contractor data • iBuild Complex CNV2 Perm. data • iPW Moderate CNV3 it and planning data • SPI Moderate CNV4 Code Compliance • CodeCheck by SalesForce Moderate Business License • MiamiBiz Complex US-19447809-OCS FPE TCM+ Exhibit v2.12 121624 Page 34 of 43 CNV6 CNV7 Permit and planning data Inspection data related to Fire Prevention Permitting Public Benefits data related to Permitting and CNV8 Planning data • Public Benefits C rplex SUBSTITUTED • Avolve • Mobile Eyes MYTHICS Moderate Modera C. Extensions. EXT1 EXT2 Extension Complexity Five (5) Extensions Fifteen (15) Extensions Easy An "easy" extension is bound by up to t: (10) days to create. An "easy" extension typically includes s . . components with 1-2 pages or flows, 1-2 business objec or a single simple representational state transfer ' '.T) application programming interface (API) integration, update -delete (CRUD) oper volume and no special p Moderate mostly declarative create-read- on(s) and validations. It has low data ormance tuning. A "moderate" ex sion is bound by up to twenty (20) days to create. A "mo. . ate" extension typically includes a multiple pages or flo . (3-6) with custom JavaScript, 2-5 business objects, a 1-2 REST API integrations that may require paramet= , pagination, or simple Oracle Integration Cloud orches . tion. It includes basic attachments, user-friendly error hang, and light performance considerations. EXT3 Ten (10) Extensions plex A "complex" extension is bound by up to thirty-six (36) days to create. A "complex" extension typically includes more than six (6) pages or multiple page flows or portals with reusable components, more than five (5) business objects, complex business rules, and multiple REST API integrations including events, background jobs, or non -Oracle services. It includes higher data volumes and large files, and typically needs performance engineering and continuous integration and continuous delivery (Cl/CD). US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 35 of 43 SUBSTITUTED 1. Terms and Conditions 7111) MYTHICS' This SOW is being submitted pursuant to the Supplemental Agreement between Mythics and Miami ex uted on March 25, 2022. In the event there is there is conflicting or inconsistent language between docu • nts is as follows in descending order of priority: (1) This Supplemental Agreement, and any amendments t. e Supplemental Agreement (2) Mythics Proposal Agreement #126132 with SOW Exhibits (3) City's Purchase Order, (4) '. P Contract No. 180233 between Maricopa County, AZ and Mythics, Inc. and only to the extent applicable . this Agreement. These Professional Services Delivery Policies ("Policies") apply to the consulting servi► s, customer success services, and managed services You ordered ("Services"). These Policies do not app . to Oracle Cloud Services. Oracle may update these Policies upon mutual agreement with the City . iami and the documents referenced herein; however, Oracle updates will not result a material reduction in the level of performance, functionality, security, or availability of the Services, ► in a material increase in the level of Your cooperation, for the duration of Your order. ON -SITE SERVICES You and Team Mythics must agree upon the performance of the S: ices at one of Your facilities, taking into consideration all applicable laws, regulations, standards, and . .tocols. If agreed upon, City of Miami must provide a safe and healthy workspace for all Oracle resources -.g., free from recognized hazards that cause, or are likely to cause, serious physical harm or death, and - ith acceptable ventilation, oxygen concentration and sound levels, and ergonomically co ct workstations). If the performance of on -site Services becomes nega safety concern, or national or global emergency, T review such impact and, if necessary and approv ely impacted due to a declared disaster, public health or m Mythics and You shall cooperate in good faith to by both parties, invoke the change control process. If requested, Oracle resources will obtain a b ge to enter Your facilities and comply with Your reasonable physical security and safety policies and p cedures while on -site, to the extent they do not violate any applicable law (including privacy laws) .lace Oracle resources in harm, or require Oracle resources to undergo background checks or other screeninunless set forth in Your order). However, no terms included in any such policies and procedures shall modi - - the Services, and You shall provide training regarding such policies and procedures as requested. TWORK ACCESS You and Team Mythics will agree upon the access to Your systems and environ . -nts (including cloud tenancies) in order for Team Mythics to perform the Services. You are responsib for granting, securing, and managing Oracle's access. If You and Team Mythi . agree that the Services will be performed remotely, You shall provide and be responsible for mainting remote access to Your systems and environments (including cloud tenancies) to enable Team Myth to perform such Services, using: an Oracle -defined virtual private network; Oracle FastConnect, Or. e Advanced Support Gateway/Portal, or similar Oracle technology; or the Oracle Web Conference or .ther agreed -upon, third -party web conferencing application (collectively, "remote access tools"). US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 36 of 43 SUBSTITUTED MYTHICS Team Mythics is not responsible for any network connections or related problems, or forlrour failure to prs. d and maintain remote access to Your systems and environments. THIRD -PARTY COLLABORATION TOOLS If You and Team Mythics agree, Team Mythics wi provide You with access to third -party tools (e.g., Confluence, Wrike, or Jira) to promote collaboration rel. - d to the Services (each, a "collaboration tool"). Upon such access, You agree to: Only use a collaboration tool in connection with the Services and cease use upon the end of t' - Services or written notice by Oracle, whichever is earlier. • Promptly notify Oracle when You authorize an individual to use a collaboration , of and when You revoke such authorization due to reassignment, resignation, or termination. • Do not store source code or product, security, financial, personal, or prod ' on data in a collaboration tool. • Comply with the terms of service for a collaboration tool; specifical , for Wrike at https://www.wrike.com/security/terms/; and for Atlassian https://www.atlassian.com/legal/atlassian-customer-agreement. A collaboration tool is offered on an "as is" and "as available" b is without any warranty, express or implied, or indemnity or liability. YOUR COOPERATION Oracle's ability to perform the Services depends upon ou providing the cooperation listed below and in Your order and as agreed upon during the Services (colle ' ively, "cooperation"): 1. For Services related to Oracle Cloud Sery es, obtain and maintain the Oracle Cloud Services under separate contract prior to an uring the Services. 2. For all other Services: (a) obtain li • nses for all applicable Products under separate contract prior to the commencement of the Services; (b) m ntain the properly configured hardware/operating system platform to support the Services; and (c) maintannual technical support for all such Products with access to software patches and updates made availa. by Oracle under separate contract during the Services. 3. Provide information, d.:, and documentation agreed upon for the Services. 4. Allocate agreed -up functional, technical, and business resources, including from Your third parties, with the skills and kno edge to support the performance of the Services. 5. Provide the n ; is for Oracle to use, on Your behalf, any agreed -upon third -party products that are part of Your system o sed to perform the Services. 6. Provid- . otices and obtain consents agreed upon for Oracle to perform the Services. If You fai o provide reasonable cooperation, Oracle will not be responsible for any resulting deficiency in perfe ing the Services. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 37 of 43 SUBSTITUTED MYTHICS' PRIVACY AND SECURITY In performing the Services, Team Mythics will comply with the following documents (which are incorp herein): • Oracle Services Privacy Policy, available at h • ://www.oracle.com/le al/ .rivac /services- policy.html. • Oracle Data Processing Agreement for Oracle Services, available at https://www.oracle. com/corporate/contracts/cloud-services/contracts.html#dataprocessing • Oracle Corporate Security Practices ("Security Practices"), available at https://www.oracle.com/assets/corporate-security-practices-4490843.pdf The Security Practices cover the management of security for Oracle's internal and delivery of Oracle products and services. These Security Practices apply employees and subcontractors, and cover a wide array of topics, such as or security, asset management, access control, and security awareness. SUBCONTRACTORS ted rations and the development all Oracle personnel, including izational security, information Mythics may utilize subcontractors in the performance of Servic- . Any subcontractors will be bound by confidentiality obligations no less restrictive than those contai ► d herein. Team Mythics shall remain responsible for the performance of the Services under the a . icable Statement of Work, as well as any subcontractors performing the Services on Team Mythics.ehalf. CHANGE CONTROL PROCESS All requests for proposed changes to the Services st be in writing, including those related to changes in scope, deliverables, Your cooperation, project a mptions, or any other aspect of Your order. Team Mythics shall not be obligated to perfo , and You shall not be obligated to pay for, tasks related to any such changes unless agreed upon in an a dment to Your order. US-19447809-OCS FPE TCM+ Exhibit_v2.12_121624 Page 38 of 43 Exhibit v2.12 121624 Page 43 of 43 I SUBSTITUTED I SUBSTITUTED MYTHICST" CHANGE REQUEST FOUR CITY OF MIAMI SUPPLEMENTAL AGREEMENT TO REQUEST FOR PROPOSALS ("RFP") CONTRACT NO. 180233 EXECUTED 3/ /2022 Exhibit F: Day2 Services US-OD-20028088 OPP ID 0097164 November 30, 2025 Submitted to: Erica Paschal Darling Chief Financial Officer and Assistant City M. ager 3500 Pan American Drive Miami,F133133 Submitted by: Mythics LLC 4525 Main Street, Ste. 1500, Virg' ' a Beach, VA 23462 John Cha ' an SaaS Solutio ' epresentive Voice: (9 •) 592-2807 Fax: 7) 412-1060 jchap ► an@mythics.com "This SOW includes data that shall nr be disclosed outside City of Miami and shall not be duplicated, used, or disclosed -- in ole or in part -- for any purpose other than to evaluate this SOW. If, however, a contract is it 'arded to this offeror as a result of-- or in connection with -- the submission of this data, Ci of Miami shall have the right to duplicate, use, or disclose the data to the extent provided i he resulting contract. This restriction does not limit City of Miami's right to use infor s tion contained in this data if it is obtained from another source without restriction. The ' eta subject to this restriction are contained in all pages of this SOW" Mythics has made ' ery reasonable attempt to ensure that the information contained within this proposal is accur e, current, and properly sets forth the requirements as have been determined at the time of smission. The parties acknowledge and agree that the other party assumes no responsibili , or errors that may be contained in or for misinterpretations that readers may infer from this dument. > 5358 P I Inklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1 757.412.4362 (0) 1 757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. I SUBSTITUTED I MYTHICS" Executive Summary City of Miami Supplemental Agreement to RFP Contract No. 180233 Executed C Request. This Supplemental Agreement is necessary to modify the original contract t accommodate the following changes to Proposal Agreement #126132 w. SOW Exhibits and Exhibit F - DAY 2 SERVICES: Changes Proposal Agreement #126132 with SOW Exhibits 1. EXHIBITS & PRICING TABLE SUMMARY - Replace Services SOW (T&M) in the EXHIBITS & PRICING TABLE following: hibit F: Day Two MMARY table with the Exhibits Es ' ated ravel Pricing Exhibit F: Day Two Services SOW (T&M) n/a $736,240.93 Exhibit F - DAY 2 SERVICES A. SERVICES - Delete the Services tabl n its entirety and replace it with the following: Services Oracle Part # 1 . antity Term (months) Start End Fees Estimated Expenses Managed Services — Exhibit l A. Oracle Mission Critical Support for SaaS, Configurable A.1 Supplement. Resources A.1.a. Annu Technical ccount Manag- for Oracl Cloud 24 day. B9232: & B9' 55 1 12 May 31, 2025 April 30, 2026 $736,240.93 $0.00 Total Fees and Estimated Expenses $736,240.93 Offer Valid through: 30-NOV-2025. > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 3of9 SUBSTITUTED I (�,� MYTHICS' 1. Modifications to Service Descriptions/Schedules a. Modifications to Service Descriptions. The Services documented in the Oracle Mission Critical Support Service Description are subject to the constraints documented in the table belo ("Service Maximums"). Notwithstanding anything to the contrary, t modifications set forth in this section shall take precedence over t. original unmodified content of the Service Descriptions. Oracle Mission Critical Suuuort Service Maximums SERVICE Quanti ype Primary Hours of Operation — Service Governance Local Business How. Primary Hours of Operation — Service Requests (SRs) 8x5 Primary Hours of Operation — Critical Business Monitoring 24x7 Primary Hours of Operation — Severity Level 1 SRs 24x7 Primary Hours of Operation — SaaS Plus Operational Assistance and Assessments 8 Service Governance Location Standard Governance Service Language U.S.English Translation Support N/A Initiation Phase 2 Month/s Onboarded Extensions and Integr. ons 130 Account & Service Review Fre , • ency Monthly Operational Reporting Frequ; cy Weekly Annual Cloud Service Uni 2696 Monthly Functional Hel ► Desk SRs2 18 Prioritization of SaaS ' pport Service Requests Not Included Quarterly Regres • en Test Scripts Executions 65 Service Req • t System Oracle/MOS Critical B • ness Processes 28 SaaS P1.. Identified OCI and/or PaaS Servic•- - Oracle Data Integrator Cloud - Oracle Autonomous Database for Data Warehousing - Oracle Autonomous Database for Transaction Processing > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. I SUBSTITUTED I gej, MYTHICS' SaaS Plus: Annual Standard Operational Assessments Up to 0 Up to 2 Up to 1 Up to 1 / SaaS Plus: Monthly Operational Assistance SRs - Configuration2 SaaS Plus: Monthly Operational Assistance SRs — Issues, Problem, Data2 SaaS Plus: Monthly Operational Assistance SRs — Environment Refresh and Integrations' ' Cloud Service Unit consumption is expected to remain level from month-to-mo years the quantity of Annual Cloud Service Units is prorated based on the nu . er of months in the partial contract year. 'Unused quantity of Monthly Functional Help Desk or Operational Assistce SRs that remain at the end of each month will expire at the end of that month. Additional Functional ' elp Desk or Operational Assistance SRs that exceed the monthly maximum will consume CSUs. ADDITIONAL TERMS AND CONDITIONS . For partial contract You and Team Mythics expressly agree that iami's order and this Change Request along with SOW Exhibit Exhibit F: Day2 Servi s are governed by these Additional Terms and Conditions. a. Acceptance of Deliverables Upon completion of any delive .le set forth in any SOW Exhibit to this Agreement, the Mythics Team via its Subco actor Oracle shall provide a copy thereof to You. At such time, if You request, Orac will demonstrate to You that the deliverable conforms to the description specified fo' such deliverable in the corresponding Exhibit. You will be responsible for any a. ' tional review and testing of such deliverable in accordance with any mutually agre:. test scripts as may be included in the corresponding project management pla f the deliverable does not conform with the description for such deliverable spe ' ied in the Exhibit and/or any such test scripts, You shall have five (5) business day a fter Oracle's submission of the deliverable ("acceptance period") to give Oracle wri ' -n notice which shall specify the deficiencies in detail. Oracle shall use reasonab efforts to promptly cure any such deficiencies. After completing such cure, Oracle . all resubmit the deliverable for Miami's review and testing as set forth above. Upo accepting any deliverable submitted by Oracle, You shall provide Oracle with w ' en acceptance of such deliverable. If You fail to provide written notice of any ficiencies within the acceptance period, as provided above, such deliverable shall be deemed accepted at the end of the acceptance period. Payment will be invoiced and due upon acceptance. > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. -of9 SUBSTITUTED I MYTHICS' b. Change Control Process Any request for any change in services herein must be in writing; this includes reque for changes in project plans, scope, specifications, schedule, designs, requirem - ts, service deliverables, software environment, hardware environment or any other asct of Miami's order. The Mythics Team shall not be obligated to perform tasks rated to changes in time, scope, cost, or contractual obligations until You, Oracle and ontractor Mythics agree in writing to the proposed change in an amendment. c. Project Management City of Miami agrees to designate a project manager who coordinating its activities under each Exhibit hereunder. My designate their own respective project managers correspond Miami, Mythics and Oracle shall direct all inquiries conce party's project manager. Each City of Miami project to approve Services on behalf of the City. Oracle's p right to exercise direct control and supervision ov resources. d. Personal Information To the extent You provide personal informon as part of the Mythics Team's provision of Services under any of the SOW Ex ' .its herein, the Parties will comply with the applicable version of the Oracle Data processing Agreement for Oracle Services. The version of the Data Proc-. ing Agreement applicable is available https://www.oracle.com/corporat- ontracts/cloud-services/contracts.html#data- processing is incorporated here by reference. be responsible for s and Oracle will also g to each Exhibit. City of ng the Services to the other ager shall have the authority ect manager shall have the sole the work assignments of Oracle sh e. Services Privacy/Services In performing the Servic Privacy Policy avail policy.html and (b Practices https://www.or Both docume such policy rules, tec level o to re ac S urity herein, the Parties will comply with the (a) Oracle Services e at https://www.oracle.com/legal/privacy/services-privacy- Oracle Consulting & Advanced Customer Services Security available at e.com/corporate/contracts/consulting/policies.html s are incorporated herein by reference. Please note: Oracle may update nd practices to reflect changes in, among other things, laws, regulations, ology, and industry practices. Such updates will not materially reduce the erformance, functionality, security, or availability of the Services. You agree ict the Mythics Team access, and for avoidance of doubt expressly Oracle's ss, to any content or information that imposes privacy, security or regulatory ligations greater than those specified in this Agreement. Export Export laws and regulations of the United States and any other relevant local export laws and regulations apply to the programs and hardware (including any integrated software and operating system(s)). You agree that such export laws govern Miami's > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 6 of 9 g• I SUBSTITUTED I MYTH ICa" use of the programs (including technical data), hardware (including any integrate software and operating system(s)) and any services deliverables provided under t order, and you agree to comply with all such export laws and regulations (incl ng "deemed export" and "deemed re-export" regulations). You agree that n • data, information, program, hardware (including any integrated software and ► • erating system(s)) and/or materials resulting from services (or direct product ther:.f) will be exported, directly or indirectly, in violation of these laws, or will be . sed for any purpose prohibited by these laws including, without limitation, nucle, chemical, or biological weapons proliferation, or development of missile technol• y. Access to Other Vendor's Products. If, while performing Services herein, the Mythics Team re• sires access to other vendor's products that are part of Miami's system, you ill be responsible for acquiring all such products and the appropriate licens- rights necessary for the Mythics Team to access such products on Miami's beha h. Rights Granted / Restrictions. Upon payment, and subject to the terms of th. Agreement, You have the non- exclusive, non -assignable, royalty free, perpetu, (but only in the case of deliverables for an on premise license), worldwide (subje . o any applicable restrictions under US export laws), limited right to access and us-, or Miami's internal business operations, the services that You ordered under this rder and anything developed by Oracle or Mythics and delivered to You hereund: ("services and deliverables"). You may allow Miami's agents and contractors to the services and deliverables for this purpose and You are responsible for their .mpliance with this order in such use. Oracle or its licensors retain all ownership d intellectual property rights to the services and deliverables, including deriv ive works thereof. You do not acquire any right or license to use, or allow Mi. is Users in the case of a managed/hosted environment, to use, any service or de ' ' erable in excess of the scope (including but not limited to the specified service e ronment) or duration of the services and deliverables ordered hereunder. The sery es and deliverables may be related to Miami's license to use products owned o istributed by Oracle which You acquire under a separate order, and in those ca s the separate end user agreement/s referenced in that order shall govern Miam'' use of such products. i. Force M. eure. Neither .f us shall be responsible for failure or delay of performance if caused by: an act . ' war, hostility, or sabotage; act of God; pandemic; electrical, internet, or tel: ommunication outage that is not caused by the obligated party; government r• trictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. We both will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than thirty (30) days, either of us may cancel unperformed services upon written notice. > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. I SUBSTITUTED I MYTH ICa" This section does not excuse either parry's obligation to take reasonable steps to follow its normal disaster recovery procedures or Miami's obligation to pay for servic provided. Client Reference. Mythics may refer to Client (by name) as a Mythics consulting client of e ordered services in Mythics sales presentations, marketing vehicles, and activiti k. Order of Precedence. The order of precedence whenever there is conflicting or in between documents is as follows in descending order of priority Supplemental Agreement, (2) this Mythics Proposal Agree Exhibits (3) City's Purchase Order, (4) RFP Contract No. County, AZ and Mythics, Inc. and only to the extent ap Supplemental Agreement. nsistent language 1) City and Mythics t #126132 with SOW 0233 between Maricopa cable to as described in the 1. COUNTERPARTS, ELECTRONIC SIGNAT S: This Agreement may be executed in counterpa , each of which shall be an original as against either party whose signature appear• ereon, but all of which taken together shall constitute but one and the same inst ent. An executed facsimile or electronic scanned copy of this Agreement shall h. e the same force and effect as an original. The parties shall be entitled to sign , nd transmit an electronic signature on this Agreement (whether by facsimile, P ► , or other email transmission), which signature shall be binding on the party who name is contained therein. Any party providing an electronic signature agrees t• •romptly execute and deliver to the other parties an original signed Agreement up ' request. 1. Signatures IN WITNESS WHERE• , the parties have caused this SOW to be executed and do each hereby warrant d represent that their respective signatory whose signature appears below has b: n and is on the date of this SOW duly authorized by all necessary and appropriate le ..1 action to commit the organization he represents to the terms and conditions of th. SOW. Accepted by: ity of Miami Mythics, LLC Name: Title: (Authori Signal ) nature: d Erica Paschal Darling Chief Financial Officer and Assistant City Manager > 5358 P 1xnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 8 of 9 I SUBSTITUTED I MYTHICST" Air Mailing Address: 3500 Pan American Drive Mythics, LLC 4525 Main Street Suite 1500 Virginia Beach, VA 23462 Miami,Fl 33133 Date: Phone: (757) 412 - 4362 Email: ConsultingContracts ythics.com > 5358 P Ixnklfv/OOF 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 9of9 SUBSTITUTED teP-11).„ Y., MYTH I C S " CHANGE REQUEST ONE CITY OF MIAMI SUPPLEMENTAL AGRE ; ENT TO REQUEST FOR PROPOSALS ("RFP") CONTi CT NO. 180233 EXECUTED 3/17/2022 Exhibit A ERP/ M Services NSID 162841 City of Miami Jan 24', 2024 Submitted Larry Spr Chief Financial Of er and Assistant City anager 4525 Main g 3500 Pa ► American Drive mi, Fl 33133 Submitted by: Mythics, LLC eet, Ste. 1500, Virginia Beach, VA 23462 GE: 1TA34 1 DUNS: 013358002 John Chapman SaaS Solutions Representative Voice: (919 592-2807 Fax: (757) 412-1060 jchapman@mythics.com "This SOW z udes data that shall not be disclosed outside City of Miami and shall not be duplicated, used, or disclosed -- whole or in part -- for any purpose other than to evaluate this SOW. If, however, a contract is awarded to this off or as a result of -- or in connection with -- the submission of this data, City of Miami shall have the right to dupl" ate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit City . Miami's right to use information contained in this data if it is obtained from another source without restriction. Th - data subject to this restriction are contained in all pages of this SOW." ythics has made every reasonable attempt to ensure that the information contained within this proposal is accurate, current, and properly sets forth the requirements as have been determined at the time of submission. The parties acknowledge and agree that the other party assumes no responsibility for errors that may be contained in or for misinterpretations that readers may infer from this document. I SUBSTITUTED I 1� MYTHICS" Executive Summary City of Miami Supplemental Agreement to RFP Contract No. 180233 Executed Change Request. This Supplemental Agreement is necessary to modify the original contract to accommodate the following anges to Exhibit A ERP/HCM Services: A. Under SERVICES — Cost table is modified to increase for additional services and re al of Oracle Recruiting Cloud: Services Reference Fees Estimated Expenses otal Fees and Estimated Expenses Ordering Document Amendment One Fixed Price Services ODA 1 $722,177.24 .00 $722,177.24 Total Fees and Estimated Expenses for Chan request $722,177.24 Offer Valid Through: 30 May 2024 B. Section Oracle Cloud Applications and Scope of Service — Delete the following row: Pillar Application Module(s) Proc HCM Oracle Cloud Human Resources Recruiting C. Under Project Approach and TCM+ Stage in its entirety and replace it with the followin Us: anagement, Requisition Management, ididate Sourcing, Candidate Management erview. Project Timeline — Delete thesentence "The Services specified in the exhib. are anticipated to be delivered beginning on or about January 2024 and be completed • or about April 2025." D. Under Configuration/Functional .rk Stream insert the following row immediately after the row for C15: # Work Stream and Activi Primary Support Notes About Support Role Retain the City of ami's existing EBS production environment fo rocessing the retro pay calculations f, paychecks created prior to the Cloud HC :o-live. Pay History will be maintained in the E:' source system. Retro Pay calculations will b: un by making retroactive salary change in C16 the :S source system as applicable. Resulting City of Miami Oracle ries will be uploaded to Cloud HCM using pecial elements. Where there are overlaps, Retro process shall also be run in Cloud HCM for accounting the difference. • Provide an integration file format for sending the appropriate data from EBS to Cloud HCM © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 1 I SUBSTITUTED I MYTH ICS'" E. Under Oracle Cloud Applications Assumptions (Recruiting) — Delete the following rows from this section: # Scope REC1 Recruiting Processes REC2 Job Requisition Templates REC3 Job Application Flows Scope Assumption Details In Scope Enable the processes specified ' Section 1.B. i Up to one (1) REC4 Candidate Selection Workflows REC5 Job Offer Templates REC6 Offer Approval Workflows Up to four (4) Up to two (2) Up to two (2) Up to two (2) Requisition form fields, in ding re -labeling of delivered fields, hiding, disabling irrelevant data fields and addin s ustom fields leveraging Standard Function, ty flex fields F. Under Project Assumptions — Delete the second ass ption in its entirety and replace with the following: The parties estimate that the project w commence on or about January 2024 and be completed on or about April 2025. A► ' changes to the timeline will be managedthrough the Change Control Process set fo in Section B.5 of the ordering document." G. Under Fees and Expenses — Delete t Deliverable Fee table in its entirety and replace with the following: Deliverable # iverable Name Estimated Deliverable Fee Invoicing Month D1 Project Charter 1 $395,091.64 D2 Project Plan 1 $310,807.64 D3 eliverable Acceptance Framework 1 $310,807.64 D4 Environment Management Plan 1 $310,807.64 D5 Ongoing Support Model 1 $310,807.64 D7 Monthly Status Report — Month 1 2 $531,506.12 D Integration Framework Design 2 $756,262.12 9 Monthly Status Report — Month 2 3 $585,595.69 © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 2 I SUBSTITUTED I t � MYTHICS" Deliverable # Deliverable Name Estimated Invoicing Month Deliverabl- ee D10 Monthly Status Report — Month 3 4 $562 .83.87 D 11 Test Strategy 4 $ • 5,163.87 D12 Monthly Status Report — Month 4 5 $450,359.46 D13 Data Conversion Strategy 5 $647,162.60 D14 Integration Strategy 5 $590,973.60 D15 Report Strategy $590,973.60 D16 Monthly Status Report — Month 5 6 $568,146.13 D17 Monthly Status Report — Month 6 7 $566,799.00 D18 Monthly Status Report — Month 7 8 $516,579.62 D19 Configuration Workbooks 8 $376,630.91 D20 Cutover Checklist 8 $348,011.62 D21 Monthly Status Report — , th 8 9 $565,985.80 D22 Monthly Status Report Month 9 10 $562,297.51 D23 Monthly Status Re..rt — Month 10 11 $550,146.59 D24 Monthly Statu ' eport — Month 11 12 $516,592.46 D26 Configurat' , (Production -Ready) * 12 $460,403.46 D27 Conver d Data (Production -Ready) * 12 $460,403.46 D28 I r-grations (Production -Ready) * 12 $460,403.46 D29 Monthly Status Report — Month 12 13 $551,591.09 Project Milestone Total $13,623,194.24 © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 3 SUBSTITUTED MYTHICST" H. . Under ERP Integrations — Append the following row to the end of the table: # Integration INTE50 Visual Lease Integration Source External Target(s) i . mplexity Accounts Receivable Invoices Moderate I. Under HCM Integrations — Append the following rows to the end of the table Integration I Source Target(s) INTE28 INTE29 INTE30 Retro Pay -EBS file EBS Cloud Payroll J. Under ERP Conversions — Delete row "CNV4" and repla' - with the following: # Business Object CNV4 GL Period End Balances From System(s) • File received from went EBS production. - GL Period t late Summary (last Twelve fiscal years prior to the fiscal yea ' . f go -live) Complexity Moderate Moderate Complex K. Under HCM Conversions — Appen► he following rows to the end of the table: CNV5 CNV6 Bu:' ess Object earning and Training History Payroll Elements for Retro Pay from EBS From System(s) Com lead Easy • Up to thirteen (13) years of training history • Payroll Elements to support retro Pay from EBS file L. Under HC Custom Reports — Append the following rows to the end of the table: CR90 m Report Name Description Learning/Training Reports Learning/Training Reports © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 Complexity Up to five (5) with Moderate Complexity 4 SUBSTITUTED MYTHICST" Terms and Conditions The services and deliverables described in Mythics Proposal Agreement #126132 are offered pursu to the terms and conditions described in the Order of Precedence herein. ADDITIONAL TERMS AND CONDITIONS You and Team Mythics expressly agree that Your order and this Change Request along I SOW Exhibit A ERP/HCM Services are governed by these Additional Terms and Conditions 1. Acceptance of Deliverables Upon completion of any deliverable set forth in any SOW Exhibit t. is Agreement, the Mythics Team via its Subcontractor Oracle shall provide a copy thereo o You. At such time, if You request, Oracle will demonstrate to You that the deliverable c• forms to the description specified for such deliverable in the corresponding Exhibit. Yo ' ill be responsible for any additional review and testing of such deliverable in accordance $ ith any mutually agreed test scripts as may be included in the corresponding project manag ent plan. If the deliverable does not conform with the description for such deliverable spec ' ed in the Exhibit and/or any such test scripts, You shall have three (3) business days after • acle's submission of the deliverable ("acceptance period") to give Oracle written notice whi • shall specify the deficiencies in detail. Oracle shall use reasonable efforts to promptly cure . such deficiencies. After completing such cure, Oracle shall resubmit the deliverable for Yo ' eview and testing as set forth above. Upon accepting any deliverable submitted by Ora -, You shall provide Oracle with written acceptance of such deliverable. If You fail to ' ovide written notice of any deficiencies within the acceptance period, as provided above, s deliverable shall be deemed accepted at the end of the acceptance period. Payment will be oiced and due upon acceptance. 2. Change Control Process Any request for any change in se changes in project plans, sco deliverables, software environ The Mythics Team shall no cost, or contractual obliga proposed change in an a 3. Project Management The City of Mi coordinating it their own re and Oracle Each Ci the C sup 4. Pers ces herein must be in writing; this includes requests for , specifications, schedule, designs, requirements, service ent, hardware environment or any other aspect of your order. e obligated to perform tasks related to changes in time, scope, ns until You, Oracle and Contractor Mythics agree in writing to the endment. i agrees to designate a project manager who shall be responsible for tivities under each Exhibit hereunder. Mythics and Oracle will also designate ctive project managers corresponding to each Exhibit. City of Miami, Mythics all direct all inquiries concerning the Services to the other parry's project manager. of Miami project manager shall have the authority to approve Services on behalf of . Oracle's project manager shall have the sole right to exercise direct control and ision over the work assignments of Oracle resources. al Information To the extent You provide personal information as part of the Mythics Team's provision of Services under any of the SOW Exhibits herein, the Parties will comply with the applicable version of the Oracle Data Processing Agreement for Oracle Services. The version of the Data Processing Agreement applicable is available © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 5 SUBSTITUTED MYTHICST" https://www.oracle.com/corporate/contracts/cloud-services/contracts.html#data- processing is incorporated herein by reference. 5. Services Privacy/Services Security In performing the Services herein, the Parties will comply with the (a) Oracle Service 'rivacy Policy available at https://www. oracle.com/legal/privacy/services-privacy-policy.html and (b) iracle Consulting & Advanced Customer Services Security Practices available at h , s://www.oracle.com/co • orate/contracts/consulting I olicies.ht Both documents are incorporated herein by reference. Please note: 0 policy and practices to reflect changes in, among other things, technology, and industry practices. Such updates will not mat performance, functionality, security, or availability of the Servic Mythics Team access, and for avoidance of doubt expressly or information that imposes privacy, security, or regulato specified in this Agreement. 6. Export cle may update such ws, regulations, rules, ally reduce the level of . You agree to restrict the racle's access, to any content obligations greater than those Export laws and regulations of the United States . any other relevant local export laws and regulations apply to the programs and hardw A e (including any integrated software and operating system(s)). You agree that such : port laws govern your use of the programs (including technical data), hardware (in ding any integrated software and operating system(s)) and any services deliverables ovided under this order, and you agree to comply with all such export laws and regulatio s . (including "deemed export" and "deemed re-export" regulations). You agree that no data, ormation, program, hardware (including any integrated software and operating system(s)) d/or materials resulting from services (or direct product thereof) will be exported, direct or indirectly, in violation of these laws, or will be used for any purpose prohibited by t e laws including, without limitation, nuclear, chemical, or biological weapons proliferon, or development of missile technology. 7. Access to Other Vendor's Pr If, while performin products that are and the approp Your behalf. 8. Rights Grante Upon p assig lice t ucts. ervices herein, the Mythics Team requires access to other vendor's of your system, you will be responsible for acquiring all such products e license rights necessary for the Mythics Team to access such products on estrictions. ment, and subject to the terms of this Agreement, You have the non-exclusive, non - le, royalty free, perpetual (but only in the case of deliverables for an on premise e), worldwide (subject to any applicable restrictions under US export laws), limited right ccess and use, for Your internal business operations, the services that You ordered under s order and anything developed by Oracle or Mythics and delivered to You hereunder ("services and deliverables"). You may allow Your agents and contractors to use the services and deliverables for this purpose and You are responsible for their compliance with this order in such use. Oracle or its licensors retain all ownership and intellectual property rights to the services and deliverables, including derivative works thereof. You do not acquire any right or license to use, or allow Your Users in the case of a managed/hosted environment, to use, any © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 6 I SUBSTITUTED I MYTHICS" service or deliverable in excess of the scope (including but not limited to the specified service environment) or duration of the services and deliverables ordered hereunder. The services deliverables may be related to Your license to use products owned or distributed by 0 le which You acquire under a separate order, and in those cases the separate end user agree ' ent/s referenced in that order shall govern Your use of such products. 9. Force Majeure. Neither of us shall be responsible for failure or delay of performance if caus• by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or to communication outage that is not caused by the obligated party; government restrictions cluding the denial or cancellation of any export or other license); or other event outside the easonable control of the obligated party. We both will use reasonable efforts to mitigate the - fect of a force majeure event. If such an event continues for more than thirty (30) days either of us may cancel unperformed services upon written notice. This section does not excuse either party's obligation to take easonable steps to follow its normal disaster recovery procedures or your obligation to pa or services provided. 10. Client Reference. Mythics may refer to Client (by name) as a Mythi Mythics sales presentations, marketing vehicles 11. Order of Precedence. The order of precedence whenever t e is conflicting or inconsistent language between documents is as follows in descendi order of priority: (1) City and Mythics Supplemental Agreement, (2) this Mythics Propal Agreement #126132 with SOW Exhibits (3) City's Purchase Order, (4) RFP Contra' No. 180233 between Maricopa County, AZ and Mythics, Inc. and only to the extent app able to as described in the Supplemental Agreement. consulting client of the ordered services in d activities. 12. COUNTERPARTS, ELECTR I 'IC SIGNATURES: This Agreement may I executed in counterparts, each of which shall be an original as against either party hose signature appears thereon, but all of which taken together shall constitute b one and the same instrument. An executed facsimile or electronic scanned copy of is Agreement shall have the same force and effect as the original. The parties shall b entitled to sign and transmit an electronic signature on this Agreement (whether b acsimile, PDF, or other email transmission), which signature shall be binding o t e party whose name is contained therein. Any party providing an electronic signatu agrees to promptly execute and deliver to the other parties an original signed Agree ent upon request. © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 Signatures IN WITNESS WHEREOF, the parties have caused this SOW to be executed and do each hereby warrant and represent that their respective signatory whose signature appears below has been and is on the date of this SOW duly authorized by all necessary and appropriate legal action to commit the organization he represents to the terms and conditions of this SOW. Accepted by: CLIENT NAME Mythics, LLC Name: Title: (Authorized Signatory) Signature: See Below Deonte J. Watters, CCMAP Vice President, Business Operations i )sixtJ 2. at/A.C..—) Mailing Address: Mythics, LLC 4525 Main Street Suite 1500 Virginia Beach, VA 23462 Date: 01 /31 /2024 lone: (757) 412 - 4362 Email: ConsultingContracts@mythics.com © 2023 Mythics, LLC CI510aiiitibil uite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com a Fleigtdpi4olfiggcbms subject to the restriction on the cover page of this document. 10/20/2023 8 MYTH I CST" Todd B. Hannon City Clerk Arthur Noriega V City Manager Date: Date: APPROVED AS' TO LEGAL FORM AND APPROVED AS' TO INSURANC CORRECTNESS: REQUIREMENTS: BY: BY: Victoria Mendez Anne Marie Sharpe, Direor City Attorney Risk Management Date: Date: © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10/20/2023 9 SUBSTITUTED Witir MYTH I C S'" AMENDMENT CHANGE REQUEST T ERP Project Contingency Amend - ent NSID166184 City of Miami January 29, 2024 Submitted to: Larry Spri Chief Financial Officer and ssistant City Manager 3500 Pan A ican Drive Miam. 1 33133 bmitted by: ythics LLC 4525 Main Stree te. 1500, Virginia Beach, VA 23462 CA ' : 1TA34 1 DUNS: 013358002 John Chapman SaaS Solution Representative Voice: (919) 592-2807 Fax: (757) 412-1060 jchapman@mythics.com "This SOW include ata that shall not be disclosed outside and shall not be duplicated, used, or disclosed - - in whole or in p, t -- for any purpose other than to evaluate this SOW. If, however, a contract is awarded to this offeror as a res t of -- or in connection with -- the submission of this data, shall have the right to duplicate, use, or disclo ' the data to the extent provided in the resulting contract. This restriction does not limit Cityy-m;'s right to use info/ ation contained in this data if it is obtained from another source without restriction. The data subject to this riction are contained in all pages of this SOW" Myth. has made every reasonable attempt to ensure that the information contained within this proposal is accurate, cur nt, and properly sets forth the requirements as have been determined at the time of submission. The parties owledge and agree that the other party assumes no responsibility for errors that may be contained in or for isinterpretations that readers may infer from this document. 1. Executive Summary City of Miami Supplemental Agreement to RFP Contract No. 180233 Executed Change Request. This Supplemental Agreement is necessary to modify the original contract to acco r odate the following changes. You have ordered the Services listed in the table below and detailed in the a hed exhibit(s), which are incorporated herein by reference. Services Reference Fees Estimate • Expen Total Fees and Estimated Expenses Time and Materials Services Exhibit 1 $2,049, 364.60 $12,014.00 $2,061,364.60 Total Fees and Estimated " penses $2,061,364.60 Offer Valid through: May-31-2024 1. Description of Services, At Your direction, Oracle will provide up to one thousand n. e hundred eighty-six (1,986) person days of assistance with the following for Your Oracle Cloud pr. ect. A. Functional designs, configurations, and functional ,esign documents. B. Unit testing of functional configurations. C. Oracle Cloud project technical work, for exa e: reports, integrations, security, etc. D. Tasks as mutually agreed to support Your • .cle Cloud project. 2. Rates Estimated Fees and Ex s enses - d Taxes. A. The Services are performed on a e and materials ("T&M") basis; that is, Miami shall pay Mythics for the actual time .pent performing the Services, plus materials, taxes, and expenses. B. Rates. For a period of tw • ) years from the ordering document effective date, the Services will be provided at the tes set forth below. Thereafter, unless otherwise agreed by You and Mythics in a amendment, the Services will be provided at discounted US Communities cons ting rates in effect when the Services are performed. thics LCAT Rate S . Practice Director $242.27 Practice Director $228.44 r. Principal Consultant $221.51 Project Manager/Engineer $178.44 Director/Engineer $200.75 Consulting/Engineer $131.52 Associate Consultant $105.22 Senior Consultant/Engineer $33.36 © 2023 Mythics LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 SUBSTITUTED MYTHICST" C. Estimated Fees and Expenses. All fees and expenses will be invoiced monthly. The fee expense estimates specified in Your order are intended only to be for Your budgetin:. d Oracle's resource scheduling purposes and may exceed the specified totals; these es ates do not include taxes. Once fees for Services reach the estimate, Mythics will coperate with You to provide continuing Services on a T&M basis. 3. Project Management. Mythics, Oracle and Miami each agree to designate a project manager who s to facilitate an efficient delivery of the Services. 4. Project Assumptions. A. A person's day is defined as one (1) resource working up to ei:' (8) hours. B. Services will be provided remotely. Minimal expenses have . en estimated and budgeted for travel. 1 work together 5. Terms and Conditions The services and deliverables described in Mythics P pursuant to the terms and conditions described in t ADDITIONAL TERMS AND CONDI ONS osal Agreement #126132 are offered Order of Precedence herein. You and Team Mythics expressly agree at Your order and this Change Request along with SOW Exhibit A ERP/HCM Services . governed by these Additional Terms and Conditions. a. Acceptance of Deliverables Upon completion of a - deliverable set forth in any SOW Exhibit to this Agreement, the Mythics Team vi its Subcontractor Oracle shall provide a copy thereof to You. At such time, if You r- • uest, Oracle will demonstrate to You that the deliverable conforms to the descriptio ' specified for such deliverable in the corresponding Exhibit. You will be responsibl or any additional review and testing of such deliverable in accordance with any m ally agreed test scripts as may be included in the corresponding project managem t plan. If the deliverable does not conform with the description for such deliver. e specified in the Exhibit and/or any such test scripts, You shall have three (3) busi s days after Oracle's submission of the deliverable ("acceptance period") to give Or. e written notice which shall specify the deficiencies in detail. Oracle shall use sonable efforts to promptly cure any such deficiencies. After completing such cure, racle shall resubmit the deliverable for Your review and testing as set forth above. Upon accepting any deliverable submitted by Oracle, You shall provide Oracle with written acceptance of such deliverable. If You fail to provide written notice of any deficiencies within the acceptance period, as provided above, such deliverable shall be © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 2 SUBSTITUTED MYTHICST" deemed accepted at the end of the acceptance period. Payment will be invoiced and due upon acceptance. b. Change Control Process Any request for any change in services herein must be in writing; this include equests for changes in project plans, scope, specifications, schedule, designs, re. irements, service deliverables, software environment, hardware environment or an ether aspect of your order. The Mythics Team shall not be obligated to perform sks related to changes in time, scope, cost, or contractual obligations until You, Ora - and Contractor Mythics agree in writing to the proposed change in an amendment. c. Project Management The City of Miami agrees to designate a project manager coordinating its activities under each Exhibit hereunde designate their own respective project managers corre Miami, Mythics and Oracle shall direct all inquiries party's project manager. Each City of Miami pr to approve Services on behalf of the City. Ora right to exercise direct control and supervis resources. d. Personal Information To the extent You provide personal i' ormation as part of the Mythics Team's provision of Services under any of the SOW xhibits herein, the Parties will comply with the applicable version of the Oracl- ata Processing Agreement for Oracle Services. The version of the Data rocessing Agreement applicable is available https://www.oracle.com/co orate/contracts/cloud-services/contracts.html#data- ho shall be responsible for ythics and Oracle will also onding to each Exhibit. City of nceming the Services to the other ct manager shall have the authority s project manager shall have the sole n over the work assignments of Oracle processing is incorporate erein by reference. e. Services Privacy/Serees Security In performing the • rvices herein, the Parties will comply with the (a) Oracle Services Privacy Policy . . ilable at https://www.. cle.com/legal/privacy/services-privacy-policy.html and (b) Oracle Consulti : & Advanced Customer Services Security Practices available at https:// .oracle.com/corporate/contracts/consulting/policies.html Both . ocuments are incorporated herein by reference. Please note: Oracle may update su policy and practices to reflect changes in, among other things, laws, regulations, es, technology, and industry practices. Such updates will not materially reduce the evel of performance, functionality, security, or availability of the Services. You agree to restrict the Mythics Team access, and for avoidance of doubt expressly Oracle's access, to any content or information that imposes privacy, security, or regulatory obligations greater than those specified in this Agreement. © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 3 SUBSTITUTED f. Export g• MYTHICST" Export laws and regulations of the United States and any other relevant local exp laws and regulations apply to the programs and hardware (including any integ ed software and operating system(s)). You agree that such export laws govern your se of the programs (including technical data), hardware (including any integrated • sftware and operating system(s)) and any services deliverables provided under this •rder, and you agree to comply with all such export laws and regulations (inclu. g "deemed export" and "deemed re-export" regulations). You agree that no da information, program, hardware (including any integrated software and operatin .. stem(s)) and/or materials resulting from services (or direct product thereof) will b exported, directly or indirectly, in violation of these laws, or will be used for any rpose prohibited by these laws including, without limitation, nuclear, chemical .r biological weapons proliferation, or development of missile technology. Access to Other Vendor's Products. If, while performing Services herein, the Mythic eam requires access to other vendor's products that are part of your system, y • will be responsible for acquiring all such products and the appropriate license rig ' s necessary for the Mythics Team to access such products on Your behalf. h. Rights Granted / Restrictions. Upon payment, and subject to the to s of this Agreement, You have the non- exclusive, non -assignable, royalty fr- perpetual (but only in the case of deliverables for an on premise license), worldw , e (subject to any applicable restrictions under US export laws), limited right to acc=.s and use, for Your internal business operations, the services that You ordered u ' -r this order and anything developed by Oracle or Mythics and delivered to Yo ereunder ("services and deliverables"). You may allow Your agents and contract • to use the services and deliverables for this purpose and You are responsible fo heir compliance with this order in such use. Oracle or its licensors retain all o inership and intellectual property rights to the services and deliverables, includ g derivative works thereof. You do not acquire any right or license to use or allow Y r Users in the case of a managed/hosted environment, to use, any service or deliv• able in excess of the scope (including but not limited to the specified service envirment) or duration of the services and deliverables ordered hereunder. The servic;. and deliverables may be related to Your license to use products owned or distribut. 4 by Oracle which You acquire under a separate order, and in those cases the separ. • end user agreements referenced in that order shall govern Your use of such pro 4 . cts. i. Forc ajeure. Neither of us shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. We both will use reasonable © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 4 J. SUBSTITUTED MYTHICST" efforts to mitigate the effect of a forcemajeure event. If such an event continues for more than thirty (30) days, either of us may cancel unperformed services upon writt notice. This section does not excuse either party's obligation to take reasonable ste ►, to follow its normal disaster recovery procedures or your obligation to pay for s: ices provided. Client Reference. Mythics may refer to Client (by name) as a Mythics consulting clien •f the ordered services in Mythics sales presentations, marketing vehicles, and acti es. k. Order of Precedence. The order of precedence whenever there is conflicting or incon ' tent language between documents is as follows in descending order of priori ► (1) City and Mythics Supplemental Agreement, (2) this Mythics Proposal Ag ement #126132 with SOW Exhibits (3) City's Purchase Order, (4) RFP Contract ► o. 180233 between Maricopa County, AZ and Mythics, Inc. and only to the exten .pplicable to as described in the Supplemental Agreement. 1. COUNTERPARTS, ELECTRONIC SIGNAT S: This Agreement may be executed in co terparts, each of which shall be an original as against either party whose signature appears thereon, but all of which taken together shall constitute but ► e and the same instrument. An executed facsimile or electronic scanned cop of this Agreement shall have the same force and effect as the original. The p • ties shall be entitled to sign and transmit an electronic signature on this Agr ment (whether by facsimile, PDF, or other email transmission), which signat e shall be binding on the party whose name is contained therein. Any par providing an electronic signature agrees to promptly execute and deliver to e other parties an original signed Agreement upon request. © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 SUBSTITUTED 6. Signatures IN WITNESS WHEREOF, the parties have caused this SOW to be executed and do each hereby warrant and represent that their respective signatory whose signature appears below has been and is on the date of this SOW duly authorized by all necessary and appropriate legal action to commit the organization he represents to the terms and conditions of this SOW. Accepted by: CLIENT NAME Mythics, LLC Name: Title: (Authorized Signatory) Signature: Deonte J. Watters, CCMAP Vice President, Business Operations Mailing Address: Mythics, LLC 4525 Main Street Suite 1500 Virginia Beach, VA 23462 Date: 02/07/2024 Ph e: (757) 412 - 4362 mail: ConsultingContracts@mythics.com CI,Y OF MIAMI, FOo5 lyih i cpsalyerporation 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) ' www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 6 Todd B. Hannon City Clerk Air Arthur Noriega V City Manager MYTH I CST" Date: Date: APPROVED AS TO LEGAL FORM AND APPROVED AS TO INSURANC CORRECTNESS: REQUIREMENTS: BY: BY: Victoria Mendez Anne Marie Sharpe, Direct City Attorney Risk Management Date: Date: © 2023 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 5/31/2024 7 SUBSTITUTED MYTH I CS - CHANGE REQUEST FOUR— VERSION 3 CITY OF MIAMI SUPPLEMENTAL AGREEMENT TO REQUEST FOR PROPOSALS ("RFP") CONTRACT NO. 180233 EXECUTED 3/ /2022 Exhibit A ERP/HCM Services ODA 2 US 18051189 OPP # 0097163 November 28, 2025 Submitted to: Erica Paschal Darling Chief Financial Officer and Assistant City Ma 3500 Pan American Drive Miami, FL 33133 Submitted by: Mythics LLC 4525 Main Street, Ste. 1500, Virgi John Cha SaaS Solution Voice: (9 Fax: jchap "This SOW includes data that shall duplicated, used, or disclosed -- in SOW. If however, a contract is the submission of this data, Ci data to the extent provided i Miami's right to use infor without restriction. The an presentative ) 592-2807 7) 412-1060 n@mythics.com ger Beach, VA 23462 ni be disclosed outside City of Miami and shall not be ole or in part -- for any purpose other than to evaluate this arded to this offeror as a result of-- or in connection with -- of Miami shall have the right to duplicate, use, or disclose the e resulting contract. This restriction does not limit City of Lion contained in this data if it is obtained from another source to subject to this restriction are contained in all pages of this SOW." Mythics has made e 'ry reasonable attempt to ensure that the information contained within this proposal is accur. e, current, and properly sets forth the requirements as have been determined at the time of s .mission. The parties acknowledge and agree that the other party assumes no responsibility or errors that may be contained in or for misinterpretations that readers may infer from this d, ument. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. Executive Summary City of Miami Supplemental Agreement to RFP Contract No. 180233 Executed Change Request. This Supplemental Agreement is necessary to modify the original contract to acco modate the following changes to Proposal Agreement #126132 with SOW Exhibits a . Exhibit A ERP/HCM SERVICES Proposal Agreement #126132 with SOW Exhibits 1. EXHIBITS & PRICING TABLE SUMMARY - The Cost Tabl: s modified by adding an additional row to increase for additional services Exhibits Estim ed T vel Pricing Exhibit A: ERP / HCM Services SOW 0.00 $9,939,931.89 Exhibit A ERP/HCM SERVICES A. SERVICES — Cumulative cost table is as follow Services Reference ees Estimated Expenses Total Fees and Estimated Expenses Fixed Price Services CR Four $23,563,126.13 $911,465.00 $24,474,591.13 otal Fees and Estimated Expenses $24,474,591.13 Section 1.A. Description o . ervices and Deliverables. —Exhibit Definitions add following: "xxx. "Extensions" s , 1 mean the extensions set forth in Section 1.C.iii (Extensions)." Section 1.B.i. 0 cle Cloud Applications and Scope of Services — Insert e following rows at the end of the ERP rows and before the HCM rows: Pilla E Application Module(s) Oracle Fusion Financials Cloud Oracle Fusion Assets Processes Create, Maintain, Capitalize, Depreciate, and Retire Assets; Integration and Interfaces Management; Analyze and Reconcile Accounts; Fixed Asset Accounting (including © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) 1 www.mvthics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 3of48 SUBSTITUTED Service ERP Oracle Fusion Financials Cloud Service MYTH I CS - intangibles fixed assets); Tax Accounting and Compliance — Direct Tax; Tax Accounting and Compliance — Indirect Tax; Revenue Recognition Oracle Advanced Manage Collections Policies; Identify Collections Delinquencies; Manage Customer Data ("Send Dunning letter" flag only);; Manage Customer Correspondence (email addresses and dunning contact); Section 1.B.i. Oracle Cloud Applications and Scope of Services — add following row to end of HCM rows: Pillar Application Module(s) Processes HCM Oracle Fusion Learning Cloud Service Oracle Fusion Learning Establish Learning Programs, Manage Learning Catalog, Manage Learner Information, Participate in Learning Activities, Manage Learner Enrollment and Completions Section 1.C.i Project Approach and TCM+ Stage Overview Project Timeline — Delete the sentence in its entirety and replace with the following: The following diagram provides a high-level timeline for the project that will be further defined as part of the Project Plan Deliverable. The timelines and completion dates shown in the diagram are intended for planning and scheduling purposes and to be updated upon mutual agreement between City of Miami and Oracle. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. SUBSTITUTED eaa Mob!Ne Desgn Deoign Prep pesaor P1 Prep p2 Prep p2 Prep P2 Prep MI FEB MAR APR MAY MN AIL AUG SEPT OCT NOV DEC 90110tPllaxas cwAAVN/Noeled Design Pt Prep P1 pP Prep P3 Prep P3 Prep P3 Prep P3 ERE ERE VAT Prep UST Prod Prep Go live HYPrerca Hyperca 31.14 FEB MAR APR MAY FUN rill AUG SEPT OCT NOV Pll 1d/Prep PRTtsliig High -Level Project Timeline 2026 MYTH I CS - City of Miami Critical Dates Mobilize Nick off Design localize& Validate (ERP & IECM including Payroll( Localize & Validate (Payroll Parallel - PP) Datover Optimize& Innovate (ERP & HCM) Optimize & Innovate (Payroll) EPM Planning and Budgeting (t months) ARCS& PCMCS (3 months, go !me w/ERP( FCCS (4 months, must go live In October, Aker orw{CRP) Change Management + Enablement Corn munlrations Build& Distribution Training Plan Development Training Materials Development Training Execution & Delivery AHnll Alt P3Build /Prep P3 Testng RAT&eldf Rep/T PP1 g2S 3Build f Prep )Testing CI © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. SUBSTITUTED MYTH I CS - Section 1.C.ii TCM+ Stage Overview — Delete the Stage Overview table and replace with the following: TCM+ Stage Stage Overview MOBILIZE The purpose of this stage is to ramp up the project team, establish e team culture, and confirm delivery expectations. During this stage, t team will collaborate to define how we will govern the project. This in . des: • Identifying the teammates empowered to make decisi • Agreeing on a cadence in which we monitor and r ort progress. • Communicating the change control process. • Drafting and confirming the Project Plan De erable, including planning the Global Design workshop objectives, s edule, participants, and logistics. • Establishing the Project Charter Deli rable. • Communicating the Deliverable a eptance framework in accordance with the Project Charter and Accepta- e Framework Deliverable. DESIGN This stage is dedicated to validat g scope across the project and identifying any necessary scope changes • abject to the Change Control set forth in the Policies). The team will coo • inate a series of workshops/Prototype (0) to: • Discuss the To -Be P cess and align on Configuration of the Oracle Cloud Applications. • Establish a hail nized global/enterprise template that is shared with Country/regi ► /business unit resources to identify where localizations may be requiree.g., legal, statutory, or tax requirements), if applicable. One (1) Prot' pe ("Prototype 1") will be built. The technology teammates will work to d- ' ne the Integration Strategy Deliverable and Data Conversion Strategy • eliverable which helps to confirm and finalize the Integration and Cony sion inventories. LOCALIZE AND VALID • stage is dedicated to refining the Configuration of the Oracle Cloud pplications. The team facilitates design workshops to discuss and adapt Existing Processes to local (e.g., regional, Country, business unit) specifications. These design sessions build upon the Global Template from the Global Design stage to help: • Identify business unit- and Country -specific legal, regulatory, union, or works council requirements to be addressed. • Define additional local (e.g., regional, Country, business unit) To -Be Process integration points. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 6 of 48 GO -LIVE I SUBSTITUTED I Y MYTH IC5' • Identify technology, forms, or other documentation required to enable the To -Be Process locally. Two (2) Prototypes ("Prototype 2" and "Prototype 3") will be built. Eac Prototype will be Validated to confirm that the Configurations, Conve-.ions, Integrations, Reports and security of the Oracle Cloud Applications able the To -Be Processes. The final Validation will be an end -to -end test t• onfirm the Solution. City of Miami continuously cleanses the data as it is ' ratively converted and Validated with each Prototype. A user acceptance test ("UAT") is also completed, if need: i, focusing on training and engaging the user community. Communications and training to the end user popula ' .n will be drafted, finalized, and delivered. A Cutover Checklist Deliverable is also define preparation for Go -Live. uring this period in During this stage, Conversions are Valid. -d in preparation for Go -Live. The team executes the Cutover Checklist to . eploy the Oracle Cloud Applications, Custom Security Roles if applicable tegrations, and data to the production environment. Delivery of communications as '. training to end users will continue. OPTIMIZE & INNOVATE During this stage, Oracle w provide Post Go -Live Assistance to address identified issues associat- . with the scope of the Services. Section 1.C.iii Activities — Delete rows C8 and C9 and replace th the following: C8 Execute an iterative ocess Prototype sessions '2) using a set of To -Be Proces• se cases to Validate the C', figuration, Security, Re -s, Conversions, Integratio ' , and Reports. Oracle City of Miami* Identify empowered and accountable resources to make decisions Validate the prototypes accurately reflect the required design and the Cloud -specific business processes. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. SUBSTITUTED MYTH I CS- C9 Extract configuration and generate and finalize the Configuration Workbooks Deliverable as described in Section 1.F (Deliverables) below using a template provided by Oracle based on the final decisions City of Miami made throughout the workshops/prototypes. The validated Configuration and corresponding Configuration Workbooks will be applied to the production environment for live business operation. Section 1.C.iii Activities — Delete the rows for the Testing Work Stream (" ' ) (rows T1 through T6) and replace with the following: Oracle City of Miami* Rev w and Validate the F. .1 Configuration orkbooks T1 T2 T3 Execute the est scripts. T4 T5 T6 T7 Testing Work Stream ("T") Document the Test Strategy d Plan Deliverable as described • Section 1.F (Deliverables) belo , or end -to - end test and UAT. Document the Tes . cenarios and Scripts Delivera s - as described in Section 1.F (D iverables) below. Docum level Pr t a summary and script- etail of test results. are and send a daily test and ect readout to the project team. Assist with resolution of test issues during Validation and the Post Go - Live Assistance Period. Correct test defects in Non -Oracle Systems. Oracle City of Miami* City of Miami* City of Miami* City of Miami* Oracle City of Miami* City of Miami* Oracle Oracle Oracle Oracle City of Miami* N/A Provide guidance on building a test plan. Provide baseline test scenarios. Review and validate test results. Provide a sample readout. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. T8 T9 Manage defect resolution, including assigning owners to fix the defects and managing status through resolution. Confirm the Oracle Cloud Applications and the associated Configurations, Integrations, Conversions, Extensions (if needed), and Reports are ready to be deployed into City of Miami's production environment. T10 Perform regression testing of Cloud Updates prior to UAT. Section 1.C.iii Activities — Add following new workstream sections for Security Work St am ("S") # Security Work Stream ("S") Document a security strategy consisting of the security patch management S1 approach, role design considerations, and '.racle explanations of any deviations from recommended practices. Provide input and perspective on / oud and network security, firewalls nd location -based access to the • cle Cloud Applications. SUBSTITUTED City of Miami* City of Miami* City of Miami* MYTH I CS - Oracle Oracle N/A S2 S3 S4 Document a security r• e specifications document. Document a se document. rity role design Configur the security roles from Oracle' . consulting content library S5 ("Li r ary Security Roles") (if applicable) an, or any Custom Security Roles in one n-production environment. Configure Single Sign -On ("SSO") and Multi -Factor Authentication ("MFA") for City of Miami's users for the Prototype 3 and UAT environments. Oracle Oracle Oracle Oracle Oracle City of Miami* City of Miami* City of Miami* N/A N/A City of Miami* Validate the specifications document. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. S7 Document test scripts to test the Library Security Roles (if applicable) and/or City of Custom Security Roles functionality and Miami* data access. Test Library Security Roles (if City of S8 applicable) and/or Custom Security Roles * functionality during testing. Miami Migrate the Library Security Roles (if applicable) and/or Custom Security Roles S9 for Prototype 1, Prototype 2, and Oracle Prototype 3. SUBSTITUTED Oracle Oracle City o Mi Provide guidance on security role functionality. Provide clarifica ins, identi user issues and ecute up 4ates to the curity roles functionality. Provide the Library Security Roles (if Provide templates applicable) and/or Custom Security Roles City ' for City of S10 Oracle Miami*to and data access for users for Prototype 1, M'.mi* Prototype 2, and Prototype 3. provide security roles and data access for users. S11 Assign the Library Security Roles applicable) and/or Custom Securi ► ' oles and data access for users for Pr. otype 1, Oracle N/A Prototype 2, and Prototype 3 Provide security function ity workshop for the Oracle Cloud A r ► 'cations for up City of Identify training S12 Oracle to five (5) hours for . to ten (10) Miami* participants. participants. Activate threat '. onitoring using Oracle City of S13 Oracle Cloud Guar. the UAT environment. Miami* ( Migrate e Library Security Roles (if City of S14 applic. e) and/or Custom Security Roles Miami* Oracle for T © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 10 of 48 SUBSTITUTED MYTH I CS- S15 Test the Library Security Roles (if applicable) and/or Custom Security Roles functionality during UAT. City of Miami* Oracle Provide clarifications, identify user issues and execute updat- to the sec ty roles © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 11 of 48 S16 S17 S18 Migrate the Library Security Roles (if applicable) and/or Custom Security Roles into the production environment. Assign the Library Security Roles (if applicable) and/or Custom Security Roles and data access for users in the production environment. Review Oracle Cloud Applications security and controls prior to Go -Live. Section 1.C.iii Activities — Add following new workstream sections for Extensions Wo Stream ("E"): # Extensions Work Stream ("E") SUBSTITUTED Oracle Oracle MYTH I CS - City of Miami* City of Miami* Oracle N/A El Provide specifications and test scenarios for Extensions. E2 Prepare the Extension functional and technical designs. E3 Prepare unit test scripts for t xtensions. E4 Correct test defects w' ' the Extensions during end -to -end t:.t and UAT. Implement the tensions in City of Miami's non oduction environments (i.e., E5 Prototype 2 nd Prototype 3) to facilitate Validatio for the Oracle Cloud Applic. ons. Im ► ement the Extensions in City of E6 ami's production environment for the racle Cloud Applications. C. of iami* Oracle Oracle Oracle Oracle Oracle Oracle City of Miami* City of Miami* City of Miami* City of Miami* City of Miami* functionality if applicable. Provide access to business process owners to help define the design. • Help correct deficiencies identified during unit testing. Coordinate activities with City of Miami's system owners. Coordinate activities with City of Miami's system owners. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 12of48 SUBSTITUTED Assist with resolution of Extension issues E7 identified during Validation and the Post Oracle Go -Live Assistance Period. City of Miami* MYTH I CS- • Coordinate resolution wi City of Miami's .ystem owners needed). Section 1.D.i. Oracle Cloud Applications Assumptions, General Assumptions Acr , ss Cloud Applications — Delete rows GL6, GL7, GL8, GL9, and replace with the following: GL6 Flexfields Up to two hundred (200) • Three (3) easy c• plexity (For HCM) • Six (6) moder. ' complexity (For HCM) • One (1) co ex complexity (For HCM) • Up to one ndred and ninety (190) (For ERP) NOTE: omplexity definitions are in Sectir 6.D GL7 Fast Formulas Up to one hundred fifty (150) • F ,rty (40) easy complexity ighty (80) moderate complexity • Thirty (30) complex complexity NOTE: Complexity definitions are in Section 6.D GL8 User Defined Tables Up to tw- ty- five (: • Ten (10) easy complexity •Fifteen (15) moderate complexity NOTE: Complexity definitions are in Section 6.D GL9 Elements p to six hundred (600) • Two hundred (200) easy complexity • Three hundred (300) moderate complexity • One hundred (100) complex complexity NOTE: Complexity definitions are in Section 6.D Section 1.D.i. Oracle Sjloud Applications Assumptions, General Ledger — Delete rows GL22 d GL26, and replace with the following: GL22 C ss Validation ules Up to four (4) Configure the cross -validation rules to determine values of dimensions of the chart of accounts that can be combined --for Cost center, Natural account and Balancing segments GL2 Allocation Rules In Scope © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 13 of 48 Section 1.D.i. Oracle Cloud Applications Assumptions, Assets — Delete rows FA5 and FA7, and replace with the following: FA5 Asset Categories Up to one hundred seventy-nine (179) Configure the setup components for fi d assets ("FA"), including Asset Cate ries FA7 Subledger Accounting ("SLA") Rules In Scope Section 1.D.i. Oracle Cloud Applications Assumptions, Receivables and collections — Delete rows ARS, AR6, AR7, AR8, AR10, and replace with the follow g: ARS Tax Regimes, Jurisdictions, and Rates Not In Scope AR6 Tax Rate Rules Not In Scope AR7 Transaction Type Up to thirteen (13) AR8 Receipt Methods Up to six (6) AR10 Netting Agreements Not In scope Section 1.D.i. Oracle Cloud Applications As — Delete rows CMG2, CMG3, CMG6, and r mptions, Cash Management lace with the following CMG2 Banks, Branches, and Bank Accounts to fourteen 14) CMG3 Bank Transacti Codes Up to nine hundred ninety-nine (999) per bank CMG6 Cas ransaction Ty e Mapping Up to ten (10) Up to ten (10) Transaction Type Set per bank Section 1.D.i. — Delete ro acle Cloud Applications Assumptions, Payables AP2, AP5, AP7, AP8, AP9, and replace with the following: Up to one (1) One (1) invoice approval workflow with up to / Approvals invoice two (2) rules and up to four (4) levels, using the Workflow - Levels approval workflow Employee/Supervisor hierarchy, holds, Account Coding and Payment Approval © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 14 of 48 I SUBSTITUTED I 0 MYTH IC5' with two (2) rules and four (4) levels AP5 Subledger Accounting Up to twelve (12) Modification of up to twelve (12) acle standard account rules, includin or Budgetary Controls. AP7 Payment Formats Up to three (3) per bank Up to three (3) payment mats per bank AP8 STetup Regimes and Not In Scope AP9 Tax Rates Not In Scope Section 1.D.i. Oracle Cloud Applications, Expenses — Delete row E3 and replace with the following: E3 Policies and Rules Up to seven (7) policies and seven (7 rules Section 1.D.i. Oracle Cloud Applications,Assumptions, Purchasing & Self Service Procurement — replace rows PUR4, PUR10, PURI 1/PUR15 with following: PUR4 Personalizatio ' s Up to six (6) Form personalization such as hide/show fields, change the label, position, make field mandatory, etc. PUR10 Supervi .r Appre al Hie'.rchy Level 8p to eight O Configure using Position based, Includes four (4) purchase orders and four (4) Requisition approval workflows. PUR11 ', bledger Accounting Up to ten (10) Modifications of Oracle standard account rules for up to ten (10) rules. P 5 Supplier Punchouts Up to thirteen (13) A direct link to a single supplier site or store to access the supplier's catalog. Includes configuration of supplier punchouts only to suppliers that are currently configured in the © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 15 of 48 SUBSTITUTED MYTH I CS - City of Miami's EBS production environm t and are functioning as intended. City of Miami will Configure any Su lier Punchouts greater than thirteen (13 sing the Punchouts created by Oracle as t plates Section 1.D.i. Oracle Cloud Applications Assumptions, Procurement Contra s — Delete rows PC3 and PC4, and replace with the following: PC3 Clauses Up to two h ed (200) City of Miami will Configure any Standard Clauses greater than two hundred (200) using the Clauses created by Oracle as an example. PC4 Terms Templates Up to twenty (20) City of Miami will Configure any Contract Terms Templates greater than twenty (20) using the Templates created by Oracle as an example. Section 1.D.i. Oracle Cloud Ap ► cations Assumptions, Supplier Qualification Management — Delete row SQ2 and replace h the following: SQ2 Questionnaire Up to seventy (70) questions Section 1.D.i. Or, e Cloud Applications Assumptions, Project Portfolio Management (Projects and ants) — Delete rows PM2, PPM5, PPM6, PPM7, PPM13, PPM14, PPM18, PPM19, and replace with the followi Up to ten (10) project unit globally to enforce M2 Project Unit Up to ten (10) consistent project planning, management, analysis, and reporting © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 16 of 48 I SUBSTITUTED I MYTH IC5' PPMS Expenditure Categories and Types and Status Types Up to three hundred (300) total Up to one hundred fifty (150) under each Expenditure Category Type, and Status ' pes for a total of three hundred (300). PPM6 Project Class categories and Status Types Not in Scope PPM7 Rate Schedules and Costing Rules for Project Roles and Resources Not In Scope PPM13 Project Templates Up to twelve (12) Manage tem common f- . tes to create projects that share . res, attributes, and options PPM14 Subledger Accounting Rules Up to twenty (20) Modifi • a tion of up to twenty (20) account line rules PPM18 Grants Personnel Up to thirty (30) . to thirty (30) Active Associations PPM19 Project Working and Baseline Versions Not in Sc•'e Section 1.D.i. Oracle Cloud Applicat ns Assumptions, Project Portfolio Management (Projects and Grants) — Add the following new row PP PPM22 Product St Change Up to one (1) Section 1.D.i. Oracl loud Applications Assumptions, Global HR — Delete rows GH through GHR13 and replace with the following: GHR8 Mobile Capabilities In Scope GH Branding In Scope HR10 Workflows Up to twenty-five (25) Standard and modified workflows for Core HR, and Absence. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 17 of 48 Section 1.D.i. Oracle Cloud Applications Assumptions, On -Boarding — Delete row OB2 and replace with the following: OB2 New Hire On -Boarding Journeys Up to three (3) Section 1.D.i. Oracle Cloud Applications Assumptions, Benefits — Delete row BEN4 and replace with the following: BEN4 Benefit Options, Life Events and Up to fif -three (53) Required for defining benefit plan eligibility. Eight (8) for Options, twenty Benefit Eligibility Profiles (20) for life events, twenty-five (25) for Eligibility Profiles Section 1.D.i. Oracle Cloud Applications Assumptio , Absence Management — Delete the rows for ABM2, ABM3, ABMS, and re ace with the following: ABM2 Absence Plans Up to twenty-three (23) ABM3 Absence Types Up to thirty (30) ABMS Base Payrol lements Up to seventy-five (75) earnings elements Up to seventy-five (75) deduction elements Section 1.D.i. Oracle loud Applications Assumptions, Payroll — Delete the rows r PAY10 and PAY11, and replace with the following: Ply/ Reports and Analytics — Standard Functionality In Sco e p © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 18 of 48 I SUBSTITUTED I scY MYTH IC5' Section 1.D.i. Oracle Cloud Applications Assumptions, Compensation — Delete the rows for COM2 and COM6, and replace with the following: COM2 Compensation Plans Up to six (6) Five (5) ICP and one (1 or Workers Com nsation COM6 Eligibility Profiles Up to thirty (30) Section 1.D.i. Oracle Cloud Applications Assumptions, Talent Manageme It — Add the following new row after row TAL9: 1 Performance Templates used to eval a given ti to c ate performance documents , to an employee's performance for ' - period or project. A performance TAL10 Templates Up to (10) ten templat; 1 etermines the processing steps, sectio . and, in some cases, the specific items tha ' ill appear on performance documents. Section 1.D.i. Oracle Cloud Applications Assumpti• s — Add following new rows for Oracle Advanced Cdlections ("COL" l: Oracle Advanced Collections ("COL") COLT Collections Scoring Methods Calculate a credit score based on credit data specific to a customer or customer account COL2 Dunning Letter Preconfigured templates for dunning notices (including Dunning Configuration, collection Formats methods, and custom templates) Section 1.D.i. Oracle Cloud Ap cations Assumptions — Add following new rows for racle Fusion Learning Oracle Fusion Lea ing LEA1 Curri ' slum or Proams Videos and Tutorials Up to Ten (10) Up to Ten (10) A collection of training leading to a program or certification. A video is a type of media content that is recommended to other learners. A tutorial is a collection of multiple pieces of mixed - media content that is specific to a particular topic. Acceptable files types consist of: asf, avi, divx, f4v, fly, mkv, mlv, m2v, m2ts. M2t, mpeg, mpg, mp4, m4v, mxf, mov, mts, raw, © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 19 of 48 LEA3 LEA4 LEAS LEA6 LEA7 LEA8 LEA9 Instructor -Led Training Sessions/Events Learning Communities Learning Specializations Learning Assignments Learning Outcomes Standard Evaluations Automated Learnin Assignments to Learner Groups Business Rul- LEA 10 ased Training rses (SCORM, ICC, PDF, URLs, Videos) W LEA l l Contextual Learning Item Up to Ten (10) Up to Ten (10 MYTH I CS- i ts, trp,, wmv, xvid, 264, h264, 265 h26o. Live online, or live on -site even , led by one or more instructors. A place where learning around a particular to and shared or assig people known as be grouped or area of interest to a distinct set of community members. • A logical gro learners ac course ca Assig spe v • ing of courses aimed to help ve learning goals that a single of achieve. a learning item to a learner and ies whether the assignment is untary, required or recommended. • A skill, competency, or certification acquired on completion of a learning assignment. Up t, en (10) Up to Ten (10) Capture feedback from learners about the offering that they completed via a questionnaire. • Automatically assign all or a group of employees to a learning item and specify whether the assignment is voluntary, required, or recommended. Self -paced, electronic learning items that are delivered to learners. Any additional courses will need to be loaded via REST API by [CLIENT]. Acceptable file types for video consist of: asf, avi, divx, f4v, flv, mkv, mlv, m2v, m2ts. M2t, mpeg, mpg, mp4, m4v, mxf, mov, mts, raw, ts, trp, vob, wmv, xvid, 264, h264, 265, h26o. Configuration parameter in the contextual learning components such as showcase, association, and assignment. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 20 of 48 SUBSTITUTED LEA 12 Third Party Providers Section 1.D. ii. Conversion Assumptions — Delete the table and re lace with the followins: MYTH I CS - Enable Oracle Validated (external) Providers: • SkillSoft • LinkedIn Learning • Open Sasame # Item Assumption Details CONV1 Data file transfer scripts One way Transfer scripts are fro on -Oracle Cloud Application source to 'iracle Cloud Application, or fro • Oracle Cloud Application to a xternal system CONV2 Data format Consistent Data coming fr' multiple source systems is formatted the ame as one (1) or a series of batch files The for ► J t will be defined during Global Desig ' and adhered to throughout dep . ment CONV3 Data Conversion mappings Leverage delivered layouts U ize Oracle Cloud Application Standard unctionality layouts and handling exceptions (as necessary) CONV4 Tools Automated data imp• scripts File based data import is a data processing tool used to load data into Oracle Financials Cloud applications from external sources Data to be converted must adhere to the file - based data import standards for data loading CONV5 Pre -production Data Conversion iterations . to three (3) Data will be converted up to three times following the pre -defined Conversion processes established during Enterprise/Global Design CONV6 Employee r scant Up to five thousand (5,000) CONV7 Gen:. al Ledger Up to ten million (10,000,000) records including twelve (12) years of history and GL Opening balances, Period Balances for twelve (12) fiscal years prior to fiscal year of go -live. Journal details for the fiscal year of go -live © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 21 of 48 current year details Includes only active assets CONV8 Fixed Assets Up to sixty thousand (60,000) assets CONV9 Suppliers Up to fifty- five thousand (55,000) records Includes only active suppliers CONV10 Customers Up to one hundred thousand (100,000) records Includes only active custo r ers CONV11 Accounts Payable Invoices Up to thirty thousand (30,000) records Includes only o, -n invoice balances including 10 • ' invoices CONV12 Accounts Receivable Invoices/Receipt s Up to sixty thousand (60,000) records Includ- only open Accounts Receivable tran• . ctions and unapplied / unidentified re, -ipts with summary of associated history ' applicable CONV13 Purchase Orders Up to ten thousand (10,000) records Includes only open purchase order balances CONV14 Procurement Contracts Up to ree hu • • red (300) r ords Includes only active contracts CONV 15 Projects (and related tasks, awards and budgets) p to six thousand (6,000) projects Includes only active projects CONV16 Proj- Costs Up to ten thousand (10,000) summarized lines Includes only project costs for active projects CO ►/ 17 Project Billing Events Up to four thousand (4,000) lines (for historical revenue/invoi ce impact) Includes only project billing events for active projects SUBSTITUTED MYTHIC5'-/ © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. I SUBSTITUTED I VMYTH IC5' CONV18 Translations No translations shall be involved in data migration CONV19 Conversion of Employee Personnel and Employment Information — Years of Data Seven (7) CONV20 Conversion of Employee Salary Data —Years of Data Seven (7) CONV22 Benefits Participant Enrollment In Scope Current year efits' enrollments conversion CONV23 Benefits Dependent Enrollment In Scope Curre ► year benefits enrollments conversion CONV24 Payroll Conversion Up to one (1) year of pay . 1 balances �. ata E' ployee Direct Deposit elections; current year element entries (earnings and general deductions); mid -year payroll conversion, to include YTD, QTD, and MTD earnings, deductions and tax balances. Employee garnishment definitions will be manually created. CONV26 Payroll Elements for Retro Pay from EBS Scope Payroll Elements to support retro pay from EBS files CONV27 Supplier Attachme Up to thirty thousand three hundred (30,300) CONV28 urchasing Attachments Up to sixteen thousand (16,000) Up to eleven thousand forty-six (11,046) Standard PO Attachments, Up to five hundred ninety-two (592) Release PO Attachments, Up to four thousand three hundred fifty (4350) BPA Attachments, Up to twelve (12) (manual transactions) CPA's © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 23 of 48 CONV29 Procurement Contract Attachments Up to five thousand five hundred (5,500) CONV30 Receivable Invoices Attachments Up to two hundred (200) CONV31 Receipts (Un- invoiced) Up to two thousand five hundred (2,500) CONV32 Learning Content Up to two hundred (200) CONV33 Learning Courses Up to two thousand (2000) CON34 Payables Invoices Attachments Up to five hundred (500) Section 1.D.iv Reports assumptions — Add the following new rows: Item RT2 HCM Custom Reports (including Modifications t Standard Reports) Assumption Details Reports in addition to reports listed in Section 6.c. Custom Reports Details for Custom Reports: • Up to twenty- two (22) Easy Complexity • Up to fifty-one (51) Moderate Complexity • Up to fifteen (15) Complex Complexity • Up to One (1) Very Complex Complexity © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. SUBSTITUTED MYTHIC5'-/ 24 of 48 RT3 ERP Custom Reports (including Modifications to Standard Reports) Section 1.D Scope Assumptions SUBSTITUTED 4 Reports in addition to reports listed in Section 6.c. Custom Reports — Add new subsection: "vi. Security Assumptions and insert MYTH I CS - Details for Custom Reports: • Up to one (1) Easy Complexi • Up to twen (21 one derate omplexity Up to eight (8) Complex Complexity ie following table # Scope Scope Assumption Details SEC1 Security Profiles (HCM) Standard Functionality A s; of criteria that identifies HCM objects o . single type for the purposes of securing access to those objects. Provide the predefined security data specified in Oracle product documentation (i.e., Standard Functionality) for the Oracle Cloud Applications. SEC2 Custom Security Profiles (HCM) As spe► ied in Sect' 4n 6.E • As specified in Section 6.E SEC3 Library Security Roles U. o one , ndred and ten (110) Security roles from Oracle's consulting content library. SEC4 Custom Security Roles Up to ten (10) Provide users access to data and functions that are not included in Standard Functionality or the Library Security Roles. Custom security roles for ERP providing access to data that is associated with any segment in the chart of account are out of scope. SECS M. ' . ge Data Access ') In Scope Grants access to specific data objects (e.g., ledgers, ledger sets, business unit). SEC6 Bata Roles (HCM) Standard Functionality. A defined set of data describing the job a user does within that defined set of data. A data role inherits job or abstract roles and grants entitlement to access data within a © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 25 of 48 I SUBSTITUTED I VI t MYTH ICS'w specific dimension of data bas Section 1.F. Deliverables — Delete the Deliverables table and replace with the following: # Deliverable Name Owner Deliverable Description/Acce r once Criteria D1 Project Charter Oracle Does the document: • Detail the scope o i e project in accordance with this exhibit — what i • in and out of scope? • Articulate the delivery principles — how the team will work toge er to deliver the project? • Identify o e key outcomes of the project — what are the busin s goals? • Pr► 'ide a guide/mission that grounds the project work ort? • Identify project sponsor? • Identify key stakeholder groups? • Describe how the project team will communicate with each other throughout the delivery of the Services? • Define the Status Report template, process, and meetings to enable the process? • Describe project document lifecycle and storage standards, including how risks, issues, actions, and decisions will be documented and managed to resolution? • Define the process for escalating issues, risks, and decisions? • Confirm who, within City of Miami's and Oracle's organizations, is empowered to resolve/mitigate different types of issues/risks and make decisions? • Confirm the pace at which issues, risks, and decisions need to be acted on and closed? © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 26 of 48 I SUBSTITUTED I MYTH IC5' D2 Project Plan Oracle Does the document: • Define the project schedule of when activities, tas , and Deliverables are to be completed, and identify e associated dependencies to complete the defi' - d schedule? • Identify the resources required to execu • the defined schedule? D3 Deliverable Acceptance Framework Oracle Does the document: • Detail the Deliverable Section 3, Acceptance acceptan process (Subject to of Deli -rables, below), including each appl. able Deliverable, the , d the status definitions as a thre , gh the acceptance process? test scenarios for reviewers and approvers, Deliverable moves D4 Environment Management Plan Oracle Does the document: • Document the p-.cess instances, incl (for Config .tions, Updates 1 be • Define oles and diffe ' -nt environments of . ccess they have)? • 6 efine what type which environment? to be used to make changes to ing pod refreshes, access management Conversions, etc.), and how Cloud implemented? responsibilities associated with the (i.e., who has access, what type of data is converted into/available to D6 Test Scenarios and Scripts City of Miami i oes the document: • Identify business process scenarios relevant for City of Miami's business? • Define test cases that validate the scenarios? • Include the test scripts to execute the test cases? D7 Monthly Status Rep —Month . Oracle Does the document: • Summarize the activities performed that month? • Define the activities that are planned for the next month? D8 Int- : ation F : mework esign Oracle Does the document: Provide a foundational set of reusable components that support faster integration design and development by helping with mediation, orchestration, and scheduling? © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 27 of 48 SUBSTITUTED MYTH I CS- D9 Monthly Status Report — Month 2 Oracle Does the document: • Summarize the activities performed that month? • Define the activities that are planned for the n- month? D10 Monthly Status Report — Month 3 Oracle Does the document: • Summarize the activities performed tha onth? • Define the activities that are planned '•r the next month? D11 Test Strategy and Plan Oracle Does the document: • Define the strategy for testi ; . • Confirm the entrance and - it criteria for each Test cycle? • Define which stakeh • i ers to involve throughout the testing effort? • Confirm the test g approach? • Define the tes ' g schedule and the accountable resources t• omplete the work? • Confi e test data, Integrations, and Configurations that a required to execute the testing? • Co ' irm the approach to manage defects from 1, -ntification through resolution? D12 Monthly Status Report — Month 4 Oracle Doe e document: • Summarize the activities performed that month? • Define the activities that are planned for the next month? D13 Data Conversion Strategy Orac Does the document: Detail the Conversion strategy, source systems, approach, technical conversion tools, critical dependencies, and the relevant data governance processes that will be adhered to throughout the duration of the project? D14 Integra ' .n Strate: Oracle Does the document: • Detail the approach, technical tools, critical dependencies, and the relevant Integration governance process that will be adhered to throughout the duration of the project? • Confirm the current technical architecture and how the technical architecture changes will be implemented? © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 28 of 48 I SUBSTITUTED I r�MYTH ICS'w D15 Report Strategy Oracle Does the document: • Document the approach for the design, developm: t and delivery of Reports? • Outline the reporting platforms, architecture nd data sources driving the Reports? • List the Report inventory? D16 Monthly Status Report — Month 5 Oracle Does the document: • Summarize the activities perfo - ed that month? • Define the activities that ar- •lanned for the next month? D17 Monthly Status Report — Month 6 Oracle Does the document: • Summarize the act' cities performed that month? • Define the activ' ies that are planned for the next month? D18 Monthly Status Report — Month 7 Oracle Does the docume► : • Summ ze the activities performed that month? • De e the activities that are planned for the next .nth? D19 Configuration Workbooks Oracle Does e document: Contain the relevant configurations and, if applicable, reports for the Oracle Cloud Applications? D20 Cutover Checklist Oracl: Does the document: • Identify the list of cutover activities and tasks required to move Configurations, Conversions, Integrations, and Reports into the production environment? • Define how handoffs are documented including how each cutover activity is status reported, which role completes the activity, and how notifications of cutover are reported? D21 P ' Bare rototype 3 — Entry Criteria Oracle Does the document: • Identify the list of processes by module configured for Prototype 3 • Identify the list of RICEF (Reports, Integrations, Conversions, Extensions, Fast Formulas) for Prototype 3 • Specify the process scope of roles and security © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 29 of 48 SUBSTITUTED MYTH I CS- D22 Payroll Parallel Test 1 Oracle Does the document: • Document accuracy test results as documented in e Test Strategy and Plan Deliverable? D23 Payroll Parallel Test 2 Oracle Does the document: • Document accuracy test results as docum - ted in the Test Strategy and Plan Deliverable? D24 Prototype 3 and End -To- End Test Configuration and Conversion Results Oracle Do the Oracle Cloud Applications in Pro .type 3: • Contain the Configurations spec' " ed in the Configuration workbooks? • Contain Conversion results -quired for Prototype 3 and end -to -end test as docu • ted in the Test Strategy and Plan Deliverable? D25 Payroll Parallel Test 3 Oracle Does the document: • Document acc . cy test results as documented in the Test Strategy . nd Plan Deliverable? D26 UAT —Entry Criteria Oracle Does the docu ' -nt: • Docu ► -nt end-to-end/Prototype 3 defects were m. :ed? • .nfirm exit from end-to-end/Prototype 3 testing? • onfirm Oracle established the environments required to execute UAT? • Confirm the production -ready security/user roles were set-up in UAT environments? • Confirm City of Miami mobilized accountable teams to orchestrate validation testing? • Confirm City of Miami documented UAT scenarios? • Confirm that pre -agreed final validation data sets were migrated? • Confirm that migrated data were validated as documented in the Test Strategy and Plan Deliverable? D27 UA C ' figuration d Conversion Results Oracle Do the Oracle Cloud Applications in the non -production environment used for UAT: • Contain the Configurations specified in the Configuration workbooks? • Contain Conversion results that meet the entry criteria for UAT as documented in the Test Strategy and Plan Deliverable? © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 30 of 48 SUBSTITUTED MYTH I CS- D28 Production Configuration * Oracle Do the Oracle Cloud Applications in the production environment: • Contain the Configurations and, if applicable, ' , sorts as documented in the Configuration workbooks? D29 Production Converted Data* Oracle Do the Oracle Cloud Applications in the produc ' .n environment: • Contain the data as documented in t . 1 ata Conversion Strategy Deliverable? D30 Production Integrations* Oracle Do the Oracle Cloud Applications in e production environment: • Contain the Integrations . documented in the Integration Strategy De erable? D31 Post- Production Support Complete Oracle Does the Oracle Cloud A►.lications: • Confirm comple ' en of Post Go Live Assistance? D32 Non -Oracle Requirements City of Miami Does the docu ► -nt: • Defin- equirements (i.e., process, non -Oracle app ' ation, technology, people, and olicies) that need to ,e addressed as they relate to scope outside of the ervices in this exhibit? Section 2.B. Project Assumptions. — Delete assumption ix and replace w the following: "ix. Configuration o' he Oracle Cloud Applications will be limited to the Standard Functionality ;-nerally available in the base Oracle Cloud Applications release planned for i o Live, except for non-standard functionality specified in Section 6.H. Exte ' ions." Section 2.B. Project : sumptions Add the . lowing to the end of the section: " XXI. ty of Miami's Chart of Accounts to be extended to seven (7) segments from the current five (5) segment structure. Oracle will advise the City of Miami on the Chart of Accounts mapping between five (5) segment chart of accounts and seven (7) segment chart of accounts, however, the City of Miami will be responsible for parsing GL balances to the new segments for data conversion. © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 31 of 48 SUBSTITUTED MYTH I CS- XXII. Oracle will work with the City of Miami to create requisition and purchasing workflow approval processes that use position hierarchy with approval limits and approval groups. Any necessary changes that cannot be addressed by the Stand Functionality will be subject to the Change Control Process set forth in Secti B.5 of the ordering document. XXIII. Oracle will work with the City of Miami to recreate City's PO layout c ently used in the EBS application. XXIV. BI Publisher will generate file(s), including .xml file(s) that can e placed on a secure server for completion of the integration(s) to third parti - . City of Miami is responsible for making secure server available and accessib to the BI Publisher to save the file(s) it creates. XXV. Oracle Cloud applications will provide capabilities t. • e City of Miami to import HR data into HCM. XXVI. Oracle understands the City of Miami's desire . recreate in HCM, City of Miami's current custom allocations e.g., He, th Plans, Pensions, Worker Compensations. Any necessary changes • , t cannot be addressed by the Standard Functionality will be subject to the Char • e Control Process set forth in Section B.5 of the ordering document. XXVII. Oracle will work with the City o iami to set up report packages within Narrative reporting for the pro sed budget book and five (5)-year budget book. XXVII_ HCM Performance templs will be configured in the Oracle Cloud HCM based on the City's current fu tionality. XXIX. Historical data will e converted as per Section 6.B, however data not converted to Oracle Cloud . dplications will be available to the City of Miami through an archived EBS i - tance. XXX. Conversio► of Active Grades, Jobs, Positions, Organizations, Locations, Steps and Rat- is included in Section 6.B.ii. XXXI. Ora• e understands that legal agreements such as collective agreements, city, state 1.. ' s, etc. must take priority over Oracle's Modern Best Practices. Specific onfigurations will need to be implemented in support of these legal requirements. Any necessary changes that cannot be addressed by the Standard Functionality will be subject to the Change Control Process set forth in Section B.5 of the ordering document. City of Miami will be able to grant HCM access to Splash BI or other third -party reporting tools as per Oracle documentation. For historical data reporting, Splash © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 32 of 48 SUBSTITUTED MYTH I CS- BI will be granted data access to the archived EBS database. XXXIII. There are several integrations for Receipts already in the exhibit: INTER, INTE13, INTE14, INTE27, INTE40. If in addition to these integrations, additional Teller receipt integration is required, it will be subject to the Cho Control Process set forth in Section B.5 of the ordering document. XXXIV. Oracle Cloud applications do not have the same concept of budget jo al entries, the way EBS has. All revisions to budget will be done in EPM as ► r the Oracle Cloud Applications documented functionality. XXXV. When designing workflow rules, current requisition approv, process, where approvers are added based on position, commodity codes .pproval limits, depaitinent, etc. will be reviewed and incorporated if n► custom build(s) are required. Any necessary changes that cannot be addr; . sed by the Standard Functionality will be subject to the Change Contro 'rocess set forth in Section B.5 of the ordering document. XXXVI. Oracle worked with the City of Miami to a programs, plans, life events and the numb upper limits of what the City of Miami , d convert into Oracle Cloud applicatio e on the number of benefit s included in this exhibit represent Oracle agreed that Oracle should XXXVII. Any additional Absence Accrual ans beyond what is already included in the exhibit, and to be configured b Oracle, will be subject to the Change Control Process set forth in Section .5 of the ordering document. XXXVIII. City of Miami has a sep ate order with Mythics to archive its Production EBS in the Oracle Cloud Infr, .tructure. XXXIX. If additional repo s beyond the thirty (30) ERP and eighty-nine (89) HCM custom reports ready in the exhibit are required, they will be subject to the Change Con •1 Process set forth in Section B.5 of the ordering document. XL. Oracle 1 conduct wall walks and design sessions to review the Oracle applic ions processes against the City of Miami business processes. Any nece.sary changes that cannot be addressed by Standard Functionality will be s .ject to the Change Control set forth in Section B.5 of the ordering document. XLI. The configuration to capture supplier insurance certificate information and standard notification are included with Cloud Procurement implementation." Section 3. Acceptance of Deliverables. In the fourth sentence, delete the phrase "three (3) business days" and replace with "five (5) business days". © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 33 of 48 Section 2. Fees, Expenses, and Taxes City of Miami agrees to pay Team Mythics the fee specified below for the Services and Deliverables . scribed in this Exhibit A. This fee does not include expenses or taxes. Notwithstanding anything to the contrary, no ortion of the fee for any Deliverable shall be due or payable unless and until the applicable Mythics Deliverabl• as been fully and satisfactorily delivered and accepted, or deemed accepted, by the City in accordance with Mythi . 'roposal Agreement #126132, Additional Terms and Conditions Section 4.i (Acceptance of Deliverables). The City . all have no obligation to pay, and Mythics shall have no right to recover, any additional or increased amounts, crges, or expenses of any kind arising from or related to late, untimely, or nonconforming Deliverables, includin ; .ut not limited to costs of acceleration, re -performance, expediting, or cure. If a Deliverable is rejected, found de Tent, or requires correction or re -performance, no fee for that Deliverable shall be due or payable unless and unti he Deliverable is subsequently corrected, re -performed, and accepted, or deemed accepted, as provided a.. e. Upon such acceptance, the corresponding fee for the accepted Deliverable specified below becomes due and ' .yable, the City's payment obligation as to that Deliverable shall be noncancelable, and any sums paid for that accep d Deliverable shall be non- refundable Deliverable Name stimated Invoicing Month Deliverable Fee D1 Project Charter 1 $395,091.64 D2 Project Plan 1 $310,807.64 D3 Deliverable Acceptance Framework 1 $310,807.64 D4 Environment Management Plan 1 $310,807.64 D7 Monthly Status Report— Mo 1 2 $531,506.12 D8 Integration Framework D-.ign 2 $756,262.12 D9 Monthly Status Repo' — Month 2 3 $585,595.69 D10 Monthly Status -'..ort— Month 3 4 $562,883.87 D11 Test Strateg : nd Plan 5 $765,163.87 D12 Monthly - atus Report — Month 4 5 $450,359.46 D13 Data ' onversion Strategy 5 $647,162.60 D14 I. egration Strategy 5 $590,973.60 D15 Report Strategy 5 $590,973.60 D16 Monthly Status Report — Month 5 6 $568,146.13 D17 Monthly Status Report — Month 6 7 $566,799.00 • ; Monthly Status Report — Month 7 8 $516,579.62 © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 34 of 48 D19 Configuration Workbooks 16 $1,146,998.00 D20 Cutover Checklist 16 $688,199.00 D21 Prepare Prototype 3 — Entry Criteria 11 $802,898.00 D22 Payroll Parallel Test 1 15 $1,032,29 .00 D23 Payroll Parallel Test 2 16 $1,03 98.00 D24 Prototype 3 and End -To -End Test Configuration and Conversion Results 13 17,598.00 © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 35 of 48 D25 Payroll Parallel Test 3 17 $1,032,298.00 D26 UAT — Entry Criteria 15 $974,948.00 D27 UAT Configuration and Conversion Results 17 $1,003,018.0► D28 Production Configuration* 18 $1,720,4• •.00 D29 Production Converted Data* 18 D30 Production Integrations* 18 $ 20,496.00 D31 Post -Production Support Complete 21 $1,311,164.89 TOTAL DELIVERABL '. $23,563,126.13 Section 2. Fees, Expenses, and Taxes — Add the following to the end of this section: Oracle will comply with the expense guidelines which are available . www.gsa.gov, provided that (a) compliance does not place Oracle's resources in unsafe conditions or expose Orac '. s resources to undue risk; (b) notwithstanding anything to the contrary in such guidelines, Oracle resources wi ake travel arrangements through, and using, Oracle's travel providers, and Oracle will provide only copies of receipt- and only for any expenses totaling more than twenty-five dollars ($25). Any extra cost outside of expense guideli as stated at www.gsa.gov will be covered by Oracle. Section 2.C.i. ERP Integrations — Delete the table and replace with the follo # City of Miami # Integratio Source Target(s) Complexity INT044 CMIA AP I rface - ACH File Bank Oracle Cloud Electronic Payments to bank Easy INTE1 INT045 CMI P Positive Pay File D Oracle Cloud Payments information to bank Easy INTE2 INT047 MIA Lindsey to AP Interface TD Oracle Cloud Lindsey Modera to INTE3 INT 9 CMIA Supplier from Oracle to eBuilder Oracle Cloud eBuilder Moderate INTE4 © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 36 of 48 SUBSTITUTED MYTHICS'w/ Moderate INTE5 INT050 CMIA eBuilder to Oracle eBuilder © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 37 of 48 SUBSTITUTED MYTHICS'w/ Moderate INTE18 INT071 CMIA Certified liens Oracle CityView © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 38 of 48 INTE33 INT091 CMIA eBuilder bi- directional to and from Projects eBuilder Oracle Cloud Complex INTE34 INT094 CMIA Blanket Agreement Outbound Interface Oracle Cloud eBuilder Mod- . to INT095 CMIA Complex PO Approved Status outbound from Cloud to eBuilder Oracle Cloud eBuilder Moderate INTE35 INT099 CMIA AP Alerts - ACH Payment Communication Solution Oracle Cloud ACH N • IFICATION outbound) Moderate INTE36 INT100 CMIA PA Interface Payroll to PNG TD (22a) Oracle Cloud Oracle Cloud Very Complex INTE37 INTE38 INT101 CMIA Labor Distribution - Payroll to Projects integrations Or, le I oud Oracle Cloud Moderate INTE39 INT104 CMIA Work Confirmation inbo d (Receiving) fro - eBuilder to C .ud eBuilder Oracle Cloud Moderate INTE40 INT105 CMIA Co' plex PO with Re'.inage inbo • from eBuilder to oud via REST I which can return e PO# back to eBuilder eBuilder Oracle Cloud Moderate INTE41 INT 6 CMIA AR POS Receipt Batches POS Oracle Cloud Moderate INTE42 T139 CMIA Complex PO changes inbound from eBuilder to Cloud via REST API eBuilder Oracle Cloud Complex © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. SUBSTITUTED MYTH I CS/ - 39 of 48 SUBSTITUTED MYTH I CS- INTE43 INT140 CMIA Complex PO change Approved Status outbound from Cloud to eBuilder Oracle Cloud eBuilder Complex INT141 Visual Lease Integration Visual Lease Oracle Cloud Mo rate INTE44 INT145 Wire Payment File to Wells Fargo Oracle Cloud Bank - WellsFargo Moderate INTE45 INTE46 INT146 CMIA oracle projects and task to eBuilder Oracle Cloud eBuilder Moderate INTE47 INT147 CMIA oracle Funding and Budgets to eBuilder Oracle Cloud eBuil r Moderate INT148 CMIA oracle Award to eBuilder Oracle Cloud eBuilder Complex INTE48 INTE49 INT151 CMIA Oracle invoices to eStoppel app Oracle Clou eStoppel app Moderate Section 2.C.ii. HCM Integrations — Delete the table and replace with the follo - ing: # City of Miami # Integr - ton Source Target(s) Complexity INT001 CMIA e erp Cost Cont . (CCC) - Un ployment Oracle Cloud Benefits Vendor - CCC Moderate INTE1 INTE2 INT002 MIA Benefits LegalShield Outbound Interface Oracle Cloud Legal Shield Complex INT► d3 CMIA EverBridge Interface Outbound File Oracle Cloud Everbridge Moderate INTE3 INTE4 INT005 CMIA FL DMV DL Status Web Service Interface Oracle Cloud FL DMV Moderate © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 40 of 48 SUBSTITUTED MYTH I CS- 1NTE5 INT006 CMIA Generate PTO Accruals file for Kronos Oracle Cloud Kronos Moder. - 1NTE6 INT009 CMIA HR Populate Fire Interface Table Oracle Cloud Fire Personnel System oderate 1NTE7 INT010 CMIA HR Populate Police Interface Table Oracle Cloud Police Personn- System Moderate 1NTE8 INT011 CMIA Kronos - Labor Level Xref Maintenance Process Cloud HCM/Payroll Outbo d Kronos Clow Moderate INT012 CMIA Kronos - Oracle to Kronos Manual Person Insert Oracle Cloud ' onos Comple x 1NTE9 INT014 CMIA Payroll Pension Gold Interface - FIPO Oracle r oud Pension System Moderate 1NTE10 1NTE11 INT015 CMIA Payroll Pension Gold Interface - GESE /racle Cloud Pension System Moderate 1NTE12 INT017 CMIA Load K - •nos Payroll File • Staging Oracle Cloud Kronos Moderate INT018 CM A ' ayroll - Kro ' • s to Oracle B Interface Kronos Oracle Cloud Moderate [NTE13 INTO19 CMIA Payroll ICMA Interface Oracle Cloud Outbound ICMA Moderate 1NTE14 1NTE15 INTO 1 CMIA Payroll Nationwide 457 Interface Oracle Cloud Nationwide Moderate 1NTE16 INTO21 CMIA Payroll Positive Pay Report Oracle Cloud Bank Moderate INT022 CMIA Colonial Life Extract Oracle Cloud Colonial Life Moderate INT. 7 © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 41 of 48 SUBSTITUTED MYTH I CS- [NTE18 INT023 CMIA Cigna ACE file Extract Oracle Cloud Cigna (ACE file) Moder. - [NTE19 INT024 CMIA Kronos - Oracle to Kronos Person Interface Kronos Oracle Cloud •derate INT026 CMIA HR Final Process Date Update Process Internal Oracle Cloud Moderate [NTE20 [NTE21 INT028 CMIA Internal Employee Directory Oracle Cloud Interna mployee Dire •ry Moderate INT029 CMIA HR Explosion of Hours Internal • . cle Cloud Moderate INTE22 INTE23 INT030 CMIA HR NEOGOV Position Data(Out Bound) Oracle Cloud NeoGov Moderate INT031 CMIA ITD SAT Interface to Oracle Training Oracle Cloud Moderate [NTE24 ITD S A Trai ' g [NTE25 INT032 CMIA Completed PAF Report 1 acle Cloud Laserfiche Complex INT033 CMIA HR Popula SW Interface T. e Oracle Cloud Solid Waste Moderate [NTE26 [NTE27 INT034 XXCMIAP '_SAL _BI_TRG igger on PER ' A Y_PROPO SA .) Oracle Cloud Internal Easy [NTE28 1NT035 / IA MAINT AL .PARAEMT SU PP (trigger on PER PAY PROPO SALS) Oracle Cloud Internal Moderate [NTE29 IN 436 CMIA MAINTAIN POSITION STAT US (trigger on PER ALL ASSIGN MENTSF) Oracle Cloud Internal Comple x INT037 XXCMIAHR SYN CPOS_ASG_COS T (trigger on Oracle Cloud Internal Comple x [NT ,1 2025 Mythics, LLC 1525 Main Street, Suite 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 42 of 48 SUBSTITUTED MYTH I CS - PER POSITIONE XTRAINFO) INT038 XXCMIAHR PUB LBENSV Oracle Cloud ITD Ea-, INTE31 1NTE32 INT039 XXCMIAHR EMP _PROV DEPROV_ V Oracle Cloud ITD oderate INT107 CMIA Absence Entries from Kronos Kronos Oracle Cloud Complex LNTE33 INT108 CMIA Kronos Time Elements and hours from kronos time entry to Payroll Kronos Oracle oud Complex LNTE34 INT116 CMIA Legal Shield Interface for Legal and ID Theft enrollments Oracle Cloud egal Shield Moderate LNTE35 1NT117 CMIA Terminations 457(b) with Nationwide Oracle C slid Nationwide Moderate 1NTE36 1NTE37 1NT118 CMIA Terminations 457(b) with Mission Square 0 cle Cloud Mission square Moderate LNTE38 INT119 CMIA Standard Insurance— LTD and STD Oracle Cloud Standard Moderate 1NTE39 INT120 CMIA Wag- # orks (through gna) integrat .n for COBRA Oracle Cloud Cigna Moderate 1NTE40 INT121 C AFLAC — • P enrollments - ritical Illness, Hospital Indemnity and Accident Oracle Cloud AFLAC Moderate INTE41 INT1 CMIA Tax filing interface - W2 Oracle Cloud ADP Moderate T142 NeoGov - Inbound neogov Oracle Cloud Moderate LNTE42 1NT143 RetroPay - EBS File Oracle Cloud EBS Complex iNTE,., © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 43 of 48 SUBSTITUTED MYTH I CS- 1NTE44 INT150 Donor Recipient Oracle Cloud Oracle Cloud Moder Hours Adjustment for Fire Dept Section 2.D.i. ERP Conversions - Delete the table and replace with the following: # Business Object From System(s) Complexity CNV1 Chart of Account Values • Outcome from the Global Design of • COA Moderate CNV2 Assets - Active • File received from current EBS - oduction Moderate CNV3 GL Opening Balance • File received from current E , ' production - GL Open Balance Easy CNV4 GL Period End Balances • File received from cu ' .nt EBS production - GL Period to Dat ummary (last Twelve fiscal years p ' to the fiscal year of go -live) Easy CNV5 GL Period Detail • File to be rece' ed from current EBS production: - GL Perio' to Date Detail (current fiscal year of go- • , e) Moderate CNV6 GL Budget • File re '. ived from current EBS production: - fiscal years of Budget balance Moderate CNV7 GL Budget Control • r e received from current EBS production: - GL Budget Control Moderate CNV8 Active Customers • File received from current EBS production Very Complex CNV9 Open Receivabl: Transactions Open Invoi s and Credit M: os • File received from current EBS production Moderate CNV10 Open ' ' Receipts - U .pplied and U identified .' eceipts • File to be received from current EBS production Moderate CNV1 Open Projects and Tasks • File received from current EBS production Complex © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 44 of 48 SUBSTITUTED MYTH I CS- CNV12 Open Grants / Awards • File to be received from current EBS production Ve C ► plex CNV13 Open Grants, Award Budgets • File to be received from current EBS production ery Complex CNV14 Project Cost • File to be received from current EBS producti• Moderate CNV15 Project Billing • File to be received from current EBS prod tion Moderate CNV16 Active Suppliers and Supplier Sites, Banks • File received from current EBS produc ' •n Very Complex CNV17 Open Payables Invoices — Open Invoices, Credit and Debit Memos • File received from current EB ►roduction Moderate CNV18 Payables— 1099 Invoices • File received from c ent EBS production Moderate CNV19 Open Purchase Orders — Standard PO • File received sin current EBS production Moderate CNV20 Open Purchase Orders — Blanket Agreements • File r- eived from current EBS production Moderate CNV2 1 Open Purchase Orders — Blanket Releases • File received from current EBS production Moderate CNV22 Open Procureme • Contracts — Contracts an. Clauses • File received from current EBS production Complex © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 45 of 48 SUBSTITUTED MYTH I CS - Section 2.B.ii HCM Conversions. — Delete the table and re lace with the following: # Business Object From System(s) Co lexity CNV1 Historical Employee Demographic and Job/Assignment Data (active, Inactive, and Terminated employees) • EBS mplex CNV2 Compensation • EBS Easy CNV3 Payroll • EBS Complex CNV4 Learning and Training History • EBS Complex CNV5 Payroll Elements for Retro Pay from EBS • EBS Complex Section 2. Reference Tables — Add following new subsection "G. Cu •in Security Profiles" and insert the following table: Custom Security Profiles # Security Profile ' I e Number of Custom Security Roles Complexity CSP1 Security Profile 1ithoutUse of SQL Up to forty (40) Easy CSP2 Security P •file with Use of Area of ' esponsibility ("AO , .,) Up to forty (40) Moderate CSP3 S: urity Profile with Use of :QL Up to five (5) Complex" © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 46 of 48 Section 6. Reference Tables — Add the following new subsection "H. Extensions" and insert the following table: Extensions # Extension Description EXT1 EXT-001 Employee History Form (Employee History) EXT2 EXT-002 Late charges & Penalties Calculation: Customization /Ext sion EXT3 EXT-003 Treasury / Interest allocation custom process in EBS EXT4 EXT-004 CMIA AR Dunning Letter Report EXT5 EXT-005 Portal - Client Facing to Access Documents EXT6 EXT-006 Invoice Print Templates EXT7 EXT-008 Solid Waste - Certs, reports and letters EXT8 EXT-010 9a CMIA AR Invoice Inbound Pro ss TD EXT9 EXT-011 Procurement Contracts Internal ashboard EXT1O EXT-012 Procurement Contracts Ext al -Facing Webpage EXT11 EXT-013 CMIA External Employ Directory Extract EXT12 EXT-015 CMIA Step Rate Sy Retro HDL Extract" © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0) 1757.412.1060 (F) I www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 47 of 48 SUBSTITUTED MYTH I CS - Signatures IN WITNESS WHEREOF, the parties have caused this SOW to be executed and do each hereby want and represent that their respective signatory whose signature appears below has been and is on the d. of this SOW duly authorized by all necessary and appropriate legal action to commit the organization he re r esents to the terms and conditions of this SOW Accepted by: City of Miami Mythics, LLC Name: Title: (Authorized Signatory) Signature: Mailing Address: Mythic LC 4525 Main Stre S e 1500 irginia Beach, VA 23462 Date: Phone: (757) 412 - 4362 Email: ConsultingContracts@mythics.com © 2025 Mythics, LLC 4525 Main Street, Suite 1500, Virginia Beach, VA 234621 757.412.4362 (0)1757.412.1060 (F) www.mythics.com Use of data contained on this page is subject to the restriction on the cover page of this document. 48 of 48