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HomeMy WebLinkAbout24107AGREEMENT INFORMATION AGREEMENT NUMBER 24107 NAME/TYPE OF AGREEMENT ACORDIS INTERNATIONAL CORP DESCRIPTION SERVICE LEVEL AGREEMENT/WIRELESS INTERNET FOR PARKS/MATTER ID: 22-685 EFFECTIVE DATE ATTESTED BY TODD B. HANNON ATTESTED DATE 10/12/2022 DATE RECEIVED FROM ISSUING DEPT. 10/13/2022 NOTE DOCUSIGN AGREEMENT BY EMAIL DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 AL v. CITY OF MIAMI DOCUMENT ROUTING FORM Department of Procurement ORIGINATING DEPARTMENT: DEPT. CONTACT PERSON: Aimee Gandarilla EXT. 1906 NAME OF OTHER CONTRACTUAL PARTY/ENTITY: ACORDIS INTERNATIONAL CORP IS THIS AGREEMENT A RESULT OF A COMPETITIVE PROCUREMENT PROCESS? I TOTAL CONTRACT AMOUNT: $ FUNDING INVOLVED? r TYPE OF AGREEMENT: ❑ MANAGEMENT AGREEMENT ❑ PROFESSIONAL SERVICES AGREEMENT ❑ GRANT AGREEMENT ❑ EXPERT CONSULTANT AGREEMENT ❑ LICENSE AGREEMENT OTHER: (PLEASE SPECIFY) YES NO ES ❑ NO ❑ PUBLIC WORKS AGREEMENT ❑ MAINTENANCE AGREEMENT ❑ INTER -LOCAL AGREEMENT ❑ LEASE AGREEMENT ❑ PURCHASE OR SALE AGREEMENT PURPOSE OF ITEM (BRIEF SUMMARY): Managed Service Agreement and SOW for Citywide Connectivity Program - Wireless Internet for Pilot Park COMMISSION APPROVAL DATE: FILE ID: ENACTMENT NO.: NOTES. ROUTING INFORMATION Date PLEASE PRINT AND SIGN DIRECTOR OF PROCUREMENT/CHIEF PROCUREMENT OFFICER PR22258 October 7, 2022 Annie Perez, CPPO 1 11:13:28 EDT SIGNATURE: CAS ?-,--, RISK MANAGEMENT October 7, 2022 Ann -Marie Sharpe L 12:17:16,-MT.ede.: SIGNATURE: 1L d, CITY ATTORNEY matter 22-685 October 7, 2022 Victoria Mendez I 17:30:43,_t TA—, SIGNATURE: 7 °�' ASSISTANT CITY MANAGER, CHIEF FINANCIAL OFFICER Larry Spring, CPA SIGNATURE: ASSISTANT CITY MANAGER, CHIEF OF OPERATIONS October 11, 2022SIG�7A: Natasha Colebrook -Williams E06—EDT°°°' Na..e Cat .004. W.11,...„.4 DEPUTY CITY MANAGER Nzeribe Ihekwaba, Ph.D., PE SIGNATURE: CITY MANAGER October 12 , 2022 Arthur Noriega V I 10 : 03 : 36 ,€dDTA—, SIGNATURE: a 4,4„ C CITY CLERK October 12, 2022 Todd Hannon 1 18:57:33 EDT SIGNATURE: �" PLEASE ATTACH THIS ROUTING FORM TO ALL DOCUMENTS THAT REQUIRE EXECUTION BY THE CITY MANAGER DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 IAFI I{SPAT 1 I fp � City of Miami Office of the City Attorney Legal Services Request To: Office of the City Attorney 10/7/2022 Date: From: Yadissa Calderon/Richard McLaren Procurement Contact Person Requesting Client Assistant Director/Procurement Contracting Office: x1907/x1958 Title Telephone Legal Service Requested: matter 22-685 Managed Service Agreement and SOW for Citywide Connectivity Program - Wireless Internet for Pilot Park Complete form and forward to the Office of the City Attorney or e-mail to Legal Services. Do not assume that the Office of the City Attorney knows the background of the question and/or issue, such as opinions on the same or similar issues, the existence of relevant memos, correspondence, etc. Please attach to this form and/or e-mail all pertinent information relating to the subject. Once your request has been assigned, an e-mail will be sent to you with the Assigned Attorney's name and the issued matter identification number. All attorneys in the Office of the City Attorney shall fully comply with the Rules Regulating the Florida Bar. For Legal Services requesting an opinion from the Office of the City Attorney: nlssue opinion in writing. Publish opinion after issuance. Authorized by: Annie Perez Date response requested by: BELOW PORTION TO BE COMPLETED BY THE OFFICE OF THE CITY ATTORNEY Assigned Attorney: Date: File No. Approved by: Ultimate Client: Comments: D / R Date: Copy returned to Requesting Client Type: Matrix: Category: Copy to Ultimate Client rev. 04/14/2017 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 poem%ordis Technology & Solutions MANAGED SERVICE AGREEMENT GOLD - FULLY MANAGED WIRELESS INTERNET FOR PARKS City of Miami Hector Pico Version 9/14/2022 Page 1 of 12 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 SERVICE LEVEL AGREEMENT SUMMARY A Service Level Agreement enables the IT department to properly set technical service expectations and cost structures. It also helps technical support staff members to determine and share realistic development, deployment, maintenance, and service response schedules, as well as processes to be followed when service recipients require support or encounter trouble. This Service Level Agreement is subject in all respects to the terms and conditions of the Managed Services Agreement between the parties. OBJECTIVE The objective of this Agreement is to ensure that Acordis International Corp and service recipients define and agree upon the technical service being delivered, corresponding schedules, ongoing maintenance plans, committed service response windows, and service request processes to be used when additional help or service is required. DESIGNATED PARTIES AND REPRESENTATIVES This Service Level Agreement is provided by Acordis international Corp. (hereafter, the "Technology Service Provider"), with a street address of 2785 N. Commerce PKWY, Miramar, FL 33025, for City of Miami {hereafter, the "Technology Service Recipient"), with a street address of 444 SW 2nd Ave, 6th Floor, Miami, Fla 33130. The Technology Service Provider point of contact responsible for managing this Service Level Agreement Terms is initially Jorge N. Lopez (the "Provider Manager"), provided, that, the Technology Service Provider may change the Provider Manager from lime -to -time effective upon written notice to the Technology Service Recipient. The Technology Service Recipient point of contact responsible for managing the Service Level Agreement terms is initially Hector Pico (the "Recipient Manager"), provided, that, the Technology Service Recipient may change the Recipient Manager from time -to -time effective upon written notice to the Technology Service Provider. SERVICE TYPE(S) This Service Level Agreement defines the project scope, project schedule, service terms, service request processes, and compensation terms for the following technology service(s) to be provided by Acordis International Corp to the Technology Service Recipient (Service and SLA). Remote Monitoring • Automated Maintenance • Patch management • • Monthly Reporting • Documentation Subject to Section 28 and other applicable provisions of the Managed Services Agreement: • Wireless Management & Monitoring 24x7 RESPONSE TIME • Critical: Key Network devices down causing impact to multiple users, or critical time -sensitive issues: 1 Hour • Major: Multiple users effected by Outage or Adverse condition, but still able to function: 1- 4 Hours • Normal: Service Desk tickets, cosmetic issues, configuration changes: 4-8 Hours RESOLUTION TIMEFRAME Critical: Servers or Key Network devices down causing impact to multiple users, or critical time -sensitive issues: 4- Hours-1 Business Day depending on the severity of the issue Major: Multiple users effected by Outage or Adverse condition, but still able to function: 1-2 Business Day Normal: Service Desk tickets, cosmetic issues, configuration changes: 2-3 Business Days Page 2 of 12 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 ACORDIS INTERNATIONAL CORP PROPOSED SOLUTION CONTRACT TERr4! This Contract Term is for, Sixty (60) Months Initial Effective Date is TBD. PLEASE NOTE PROCt "REMENT / HARDWARE REPLACEMENT NOT INCLUDED. ALSO NOT INCLUDED ARE SOFTWARE, SOFTWARE UPDATES AND PATCHES PURCHASED FROM THIRD PARTY VENDORS. IT WILL BE ORDERED AND BILLED SEPARATELY. IT IS ALSO ACKNOWLEDGED AND AGREED THAT THIS SERVICE LEVEL AGREEMENT AND THE MANAGED SERVICES AGREEMENT SHALL BE MODIFIED FROM TIME -TO -TIME TO INCORPORATE ANY EXPANSION OF TECHNOLOGY SERVICE RECIPIENT'S BUSINESS AND RELATED COST ADJUSTMENTS. PROPOSED COST Remote or Onsite coverage/Support is based on the equipment identified. A full Inventory will be provided prior to commencement of services by service provider. Business Hours Monday — Friday, 8:00am — 5:00pm Monitoring, GOLD Support Included Remote or Onsite: Included After Hours & Weekends Monday — Friday, 5:OOpm — 8:OOam; Saturdays & Sundays Included Remote or Onsite: Included Holidays Included Remote or Onsite: Included It is acknowledged and agreed that the Managed Services Agreement executed simultaneously herewith and together with the Description of Services is incorporated by reference herein. COLD - FULLY MANAGED 5 YEAR COST $225,000.00 INCLUDED Quantity Point to Point Wireless Bridge Antennas , 7 Cisco Meraki Indoor APs 55 Cisco Meraki Outdoor APs " MR86 1111111111F 80 Cisco Meraki Switches (MS120-8 Port) 14 Cisco Meraki Switches (MS 120-24 Port) ATElir 11 Cisco Stadium Antennas — AIR-ANT2513 22 Cisco Meraki Firewalls (MX68) —11.1111.: 9 Cisco Meraki Firewalls (MX85) 7 Total Parks for Managed Service Support 15 AeY01_s22 Page 3 of 12 Inrto21"t` 1� DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 CITY OF MIAMI - WIRELESS PARK - MANAGEMENT SUPPORT CITY OF MIAMI: PILOT CITY PARKS WIFI - SUPPORT Location Name Address City State Zip Code Speed Curtis Park 1901 NW 24 Ave Miami FL 33125 200M/20M Grapeland Park 1550 NW 37 Ave Miami FL 33125 200M/20M Antonio Maceo Park 5135 NW 7 St Miami FL 33126 200M/20M Virrick Park 3255 Plaza St Miami FL 33133 200M/20M Armbrister Park 4000 Grand Ave Miami FL 33133 200M/20M Kirk Munroe Tennis Center 3101 Horida Ave Miami FL 33133 200M/20M Domino Park 1444 SW 8 St Miami FL 33135 200M/20M Henderson Park 971 NW 2 St Miami FL 33125 200M/20M Grove Mini Park 1540 NW 8 Ter Miami FL 33125 200M/20M Coral Gate Park 1415 SW 32 Ave Miami FL 33145 200M/20M West End Park 250 SW 60 Ave Miami FL 33144 200M/20M Robert King High Park 7025 W Flagler St Miami FL 33144 200M/20M African Square Park 1428 NW 62 St Miami FL 33147 200M/20M Moore Park 765 NW 62 St Miami FL 33127 200M/20M Legion Park 6447 NW 7 Ave Miami FL 33138 200M/20M MI Parks will have internet Service and can Burst up to 300,30mb. ‘cordis is responsible for all Park Internet Circuit. Acordis will: • Schedule all Circuit install • Manage internet circuit with service prnv ider • Escalate any Issues, Outages with service prov ider • Manage Tickets, issues, concerns with service provider • Manage bandwidth with Service prov ider eievo rin Page 4 of 12 (i real %f_t DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 1. Term of Agreement This Managed Services Agreement (the Agreement') is entered into by and between City of Miami a Florida corporation/limited liability company/sole proprietorship (the "Client"), and Acordis International Corp., a Florida corporation (the "Service Provider"), is effective TBD, and shall remain in force for a period of Sixty (60) Months (as the same may be renewed as hereinafter provided, the "Contract Period"), and be reviewed annually to address any necessary adjustments or modifications. 2. Service Level Agreement Attached here to is the Service Level Agreement (the "Service Levels") of the parties hereto, defining any performance levels warranted by Service Provider related to this Managed Services Agreement, the manner in which such levels are to be measured and reported, and any applicable rebates or credits for Service Provider's failure to meet such levels. 3. Fees, Payment and Collection of unpaid balances. Fees will be $225,000.00 per 5-year term, invoiced to Client on the 1" day of each month (hereinafter "Invoiced Date"). Payment is due and payable upon receipt. If payment is not delivered to Service Provider by the 201.1 day of Invoiced Dale services may be suspended. Any payment not delivered within 20 days of Invoice Date shall be subject to a late charge of five percent (5%) per month or the maximum rate allowed by law from the date of invoice, until paid. If Service Provider enlists the services of a collection agency or attorney to collect any monies due to it from Client under this Agreement, Client shall be responsible for and agrees to pay all such collection costs, including, without limitation attomey's fees and court costs. It is understood that any and all Services requested by Client that fall outside of the terms of this Agreement will be considered projects and will be quoted and billed on a per project basis pursuant to a purchase order if hardware or software is being purchased. 4. Taxes It is understood that any Federal, State or Local Taxes shall be added 10 each invoice for services or materials rendered under this Agreement. Client shall pay any such taxes unless a valid exemption certificate is furnished to Service Provider for the state of use. 5. Installation To the extent that any products or materials are to be installed by Service Provider, Service Provider shall install such products or materials as specified in this Agreement. Installation dates are estimates only. Acordis shall be responsible for preparation and maintenance of the site for such installation, including, but not limited to, providing necessary electrical power and communication lines and proper humidity control with the NEMA enclosures. 6. Warranties Service Provider represents, warrants and/or covenants to the Client that: (i) it has the full right, power and authority to enter into this Agreement and to perform its obligations hereunder; (ii) it as well as the Services shall comply with all applicable laws, including, without limitation, applicable data privacy and data protection laws; and (iii) the Services and any software or interfaces and any goods or other deliverables provided by it under this Agreement shall be free of defects, shall be fit for use for their intended purposes and shall conform to the applicable documentation and related functional and technical specifications described herein and/or in the applicable documentation. NOTWITHSTANDING THE FOREGOING PROVISIONS OF THIS SECTION 6, SERVICE PROVIDER MAKES NO WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION THOSE SET FORTH IMMEDIATELY ABOVE, EXPRESSED OR IMPLIED, REGARDING THE FUNCTIONALITY OR PERFORMANCE OF ANY HARDWARE OR SOFTWARE OBTAINED BY SERVICE PROVIDER FROM A THIRD PARTY VENDOR OR MERCHANT, INCLUDING, WITHOUT LIMITATION, FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, IT BEING ACKNOWLEDGED AND AGREED THAT CLIENT IS RELYING SOLELY ON THE WARRANTIES PROVIDED BY THE THIRD PARTY VENDOR OR MANUFACTURER OF EACH PRODUCT. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, SERVICE PROVIDER DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY AND ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON -INFRINGEMENT AND TITLE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. Service Provider hereby warrants that all Services provided by Service Provider hereunder shall be provided in a workmanlike manner consistent with generally prevailing industry standards for comparable services, and that any products or materials to be installed by Service Provider under this Agreement shall be installed by Service Provider in a workmanlike manner, consistent with generally prevailing industry standards for comparable services, and in compliance with the requirements of this Agreement. 7. Indemnification Service Provider shall defend, indemnify and hold harmless the Client and its affiliates and their respective officers, directors, members, managers, employees, and agents against any liability, loss, cost or expense (including, without limitation, reasonable attorney's fees) associated with any third -party claims, suits, actions or demands of any nature or description arising out of or relating to Service Provider's gross negligence, intentional misconduct, fraud or material breach of such parry's representations, warranties or obligations under this Agreement. The Client shall provide prompt written notice to Service Provider of the claim or suit for which it seeks indemnification and shall provide reasonable assistance to Service Provider. Service Provider shall not settle, compromise or discharge any pending or threatened suit, claim or litigation, arising out of, based upon, or in any way related to the subject matter of this Agreement if such settlement would require the Client to admit liability or pay monetary damages without the prior written approval of the Client (which shall not be unreasonably withheld). 8. Coverage Service Provider's management of Client's IT networks shall be provided to the Client through remote means between the hours of 8:00 am - 5:00 pm Monday through Friday, excluding public holidays. Remote Helpdesk Services shall be provided between 8:00am - 5:00 Page 5 of 12 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 pm Monday through Friday, excluding public holidays and Network Monitoring Services shall be provided 24/7/365. Any Hardware replacement not under this agreement / Inventory, are not covered under the terms of this Agreement and shall be the sole responsibility of Client. All Hardware under this agreement and under warranty is Acordis responsibility. 9. Support and Escalation Service Provider shall respond to Client's Trouble Tickets under the provisions of Service Levels, and with commercially reasonable efforts after hours or on holidays. Trouble Tickets must be sent by Client's designated IT Contact Person, by email to our Help Desk, or by phone if email is unavailable. Each call shall be assigned a Trouble Ticket number for tracking. The escalation process is detailed in the Service Levels. 10. Service Outside normal Working Hours Emergency services performed outside of the hours of 8:00 am - 5:00 pm Monday through Friday, excluding public holidays, shall be subject to the provisions of the Service Levels. 11. Additional Maintenance Services Hardware/System Support Service Provider shall provide maintenance support of all hardware and systems specified in the Service Levels, provided, that, all hardware is covered under a currently active Vendor Support Contract. Should any hardware or systems fail to meet these provisions, they will be excluded from this Service Agreement. Should third party vendor or other support charges be required in order to resolve any issues, these costs will be passed on to the Client after first receiving the Client's authorization to incur them. 12. Monitoring Services Service Provider shall provide ongoing monitoring and security services of all critical devices as indicated in the Service Levels. Upon request, service provider shall provide reports as well as document critical alerts, scans and event resolutions to Client. Should a problem be discovered during monitoring, Service Provider shall make every attempt to rectify the condition in a timely manner through remote means. 13. Excluded Services Services rendered under this Agreement do not include: (a) parts, equipment or software not covered by vendor/manufacturer warranty or support, (b) the cost of any consumable materials, parts, equipment, or shipping charges of any kind; (c) the cost of any Software, Licensing, or Software Renewal or Upgrade Fees of any kind; (d) the cost of any 3rd Party Vendor or Manufacturer Support or incident Fees of any kind; (e) the cost to bring Client's environment up to minimum standards required for Services; (f) failure due to acts of God, building modifications, power failures or surges or other adverse environmental conditions, electrical or other factors; (g) service and repair made necessary by the alteration or modification of equipment other than that authorized by Service Provider, including alterations, software installations or modifications of equipment made by Client's employees or anyone other than Service Provider; (h) maintenance of Applications software packages, whether acquired from Service Provider or any other source unless as specified in the Service Levels; (i) programming (modification of software code) and program (software) maintenance unless as specified in the Service Levels; and (j) training Services of any kind. 14. Additional Projects Client may occasionally require additional or amended services outside of the terms of this Agreement (collectively, "Additional Projects"). Service Provider will provide a detailed scope of work and labor quote for any Additional Project required by Client. Client will be required to execute a change order for any Additional Project before any work for such Project is performed and understands that a separate invoice(s) will be generated for such work. 15. Client Obligations Client shall be responsible for the following: Service Provider must be provided with convenient and timely access to the equipment covered under this Agreement, adequate working space and facilities within a reasonable distance of the equipment, and access to and use of all information, internal resources, and facilities determined necessary to service the equipment; Client may be required to conduct preliminary diagnostic steps or provide additional information related to a support request, prior to a technician being dispatched to Client's facility; and Client must agree to assign one employee to be liaison or contact person to Service Provider in order to make communications between both parties effective. 16. Alterations to Services or Equipment If Client alters or modifies any Services or Equipment conducted by Service Provider without the express written consent of Service Provider, Client does so at its own risk and expense. Service Provider shall not be liable or responsible for problems created as a result of Client's alteration or modification of Services, Equipment and/or Client's network or system. If Client wishes Service Provider to correct or fix its alterations, modifications or problems relating thereto, such Services by Service Provider will be considered a new project under Section 17 above and Client agrees that the same terms and conditions set out in this Agreement shall apply. 17. Limitation of Liability EXCEPT WITH RESPECT TO CLAIMS INVOLVING GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF THE APPLICABLE PARTY, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY, ANY EMPLOYEE, AGENT, CONTRACTOR, CUSTOMER OR CLIENT OF THE OTHER PARTY, OR ANY THIRD PARTY, FOR ANY LOSS OF PROFITS, LOSS OF BUSINESS, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED THIS SERVICE AGREEMENT EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. 18. Malicious Events !fa security system for Client's network is included within the Services to be provided by Service Provider, Service Provider agrees to use commercially reasonable efforts to protect Customer's network from malicious attack by computer viruses, computer worms and/or computer hackers, Ransomware (collectively, `malicious activities"), However, Client understands that no security system or Service Provider can guaranty complete protection against malicious activities as such attacks often involve the intentional action by third parties to invade and injure computer systems and new threats are constantly arising. Page 6 of 12 'r;- al tk,lic, DocuSian Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 19. Non -Solicitation of Employees Client acknowledges that Service Provider has a substantial investment in its employees that provide Services to Client under this Agreement and that such employees are subject to Service Provider's control and supervision. In consideration of this investment, Client agrees not to solicit, hire, employ, retain, or contract with any employee of the Service Provider, without lust receiving Service Provider's written consent, which may be withheld in its sole discretion. if any employee terminates his or her employment with Service Provider (regardless of the reason for termination), and is employed by Client (or any affiliate or subsidiary of Client) in any capacity either during or within a twelve (12) month period after such termination, Client shall immediately pay Service Provider an amount equal to 125% of the then current yearly salary or wage paid by Service Provider to such employee as of the date of such termination as liquidated damages not intended as a penalty. The Client acknowledges and agrees that the damages to Service Provider are now, and will in the future remain, incapable of determination with any certainty and that the provisions hereof are mutually agreed upon liquidated damages (not intended as a penalty) and that such liquidated damages are not unconscionable, do not and will not constitute an unjust enrichment, are fair and reasonable under the circumstances, were bargained for and derived through mutual negotiation and constitute a material and integral part of this Agreement. 20. Confidentiality "Confidential Information" of a party hereto shall be deemed to include all information, materials and data disclosed or supplied by such party ("Disclosing Party") to the other party hereto receiving such information ("Receiving Party") that is not generally available to the public. If disclosed in written or other tangible form or electronically, Confidential Information shall be marked by Disclosing Party as "Confidential". If disclosed orally or visually, Confidential Information shall be identified as such by Disclosing Party at the time of disclosure and designated as "Confidential" in a written memorandum of such disclosure, summarizing the Confidential Information sufficiently for identification, to be delivered by Disclosing Party to Receiving Party within thirty (30) days of such disclosure. The following information shall not be considered Confidential Information hereunder: (1) information of Disclosing Party that is or becomes generally known within the relevant industry through no wrongful act or omission of Receiving Party or breach by Receiving Party of its obligations under this Agreement; (2) information which Receiving Party can establish and document by contemporaneous written proof was in the possession of or known by such party prior to its receipt of such information from Disclosing Party, without any obligation of confidentiality to Disclosing Party; (3) information that is rightfully disclosed to Receiving Party by a third party with no obligation of confidentiality to Disclosing Party; and (4) information which is independently developed by Receiving Party without use of or reference to Confidential Information of Disclosing Party, with Receiving Party bearing the burden of proving such independent development. Confidential Information of Disclosing Party may not be used by Receiving Party for any purpose except in the performance of Receiving Party's obligations on behalf of Disclosing Party under this Agreement and engaging in related discussions with Disclosing Party. Subject to the public records law of Chapter 119 ofthe Florida Statutes, Receiving Party shall maintain the confidentiality of all of Disclosing Party's Confidential Information disclosed to Receiving Party hereunder and shall not disclose such Confidential Information to any person or entity, except as provided in this Agreement. To the extent Receiving Party Is required to disclose Confidential Information of Disclosing Party pursuant to any court or regulatory order or the public records law of Chapter 119 of the Florida Statutes, Receiving Party shall promptly notify Disclosing Party in writing of the existence, terms and circumstances surrounding such disclosure so that Disclosing Party may seek a protective order or other appropriate remedy from the proper authority. Receiving Party agrees to cooperate with Disclosing Party, at the Disclosing Party's cost and expense, in seeking such order or remedy. Receiving Party further agrees that if Receiving Party is required to disclose Confidential information of Disclosing Party, Receiving Party shall furnish only that portion of Confidential Information that is legally required. Subject to the public records law of Chapter 119 of the Florida Statutes, at the request of the Disclosing Party, the Receiving Party shall promptly return to Disclosing Party all correspondence, memoranda, papers, files, records and other tangible materials embodying Disclosing Party's Confidential Information or from which such information may be derived, including all copies, extracts or other reproductions thereof, when Receiving Party no longer needs such Confidential Information to accomplish the performance of Receiving Party's obligations on behalf of Disclosing Party under this Agreement or when Disclosing Party requests its return, whichever occurs first, or certify to Disclosing Party that all such materials have been destroyed if Disclosing Party requests such destruction. 21. Authorization Client acknowledges that the person signing this Agreement on its behalf is authorized to do so and may bind Client to all the terms and conditions contained herein and represents and warrants that such person is acting within the scope of his or her authority as an officer, director or duly authorized agent or employee of Client. 22. Notice All notices, requests and communications under this Agreement shall be in writing. Notice shall be deemed to have been given on the date of service if personally served or served by facsimile on the party to whom notice is to be given. If notice is mailed, it shall be deemed to be given within seventy-two (72) hours after mailing, if mailed to party to whom notice is to be given, by first class mail, registered or certified, postage prepaid, and addressed to the party at the address above or any other address that any party may designate by written notice from time to time. 23. Relationship of the Parties This Agreement shall not create, nor shall be represented by either party hereto to create, a partnership, joint venture, employer- employee, master -servant, principal -agent, or other relationship whatsoever between the parties hereto. 24. Successors and Assigns Service Provider may not assign this Agreement (including by operation of law) without the prior written consent of Client, which shall not be unreasonably withheld. Any such attempt to assign shall be null and void. The rights and obligations of the parties shall inure to the benefit of and shall be binding upon the parties, their respective successorsll and Page 7 of 12 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 permitted assigns. Nothing in the Agreement is intended to or shall confer on any entity other than the parties hereto or their respective successors or permitted assigns any rights or remedies under or by reason of this Agreement. 25. Force Majeure 26. Modification or Waiver The parties hereto may, by mutual written agreement, amend any provision of any this Agreement and any party hereto may grant consent or waive any right to which it is entitled under this Agreement or any condition to its obligations under this Agreement, provided that each such consent or waiver shall be in writing by the consenting or waiving ply. 27. Severability Any provision of this Agreement, which is invalid, illegal or unenforceable in any jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such invalidity, illegality or unenforceability without affecting in any way the remaining provisions hereof or, to the extent permitted by law, rendering that or any other provision invalid, illegal or unenforceable. 28. Governing Law and Jurisdiction This Agreement shall be governed by, and constructed in accordance with, the internal laws of the State of Florida without regard to principles of conflicts of law. The parties agree to submit to the exclusive jurisdiction and venue of the state courts having jurisdiction over either Miami -Dade County, Florida of any claims or actions arising, directly or indirectly, out of or related to this Agreement. The parties stipulate that the venues referenced in this Agreement are convenient. In the case of any legal disputes, each party shall be responsible for its own attorneys' fees. 29. JURY TRIAL WAIVER THE PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY COURT IN ANY SUIT, ACTION OR PROCEEDING ON ANY MATTER ARISING IN CONNECTION WITH OR IN ANY WAY RELATED TO THE TRANSACTIONS OF WHICH THIS AGREEMENT IS A PART OR ITS ENFORCEMENT, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY. THE PARTIES ACKNOWLEDGE THAT EACH MAKES THIS WAIVER KNOWINGLY, WILLINGLY AND VOLUNTARILY AND WITHOUT DURESS, AND ONLY AFTER EXTENSIVE CONSIDERATION OF THE key0114,za RAMIFICATIONS OF THIS WAIVER WITH THEIR ATTORNEYS. 30. Counterparts and Electronic Signatures This Agreement may be signed in one or more counterparts, each of which shall constitute an original and all of which when taken together shall constitute one and the same agreement. DocuSign, Facsimile or signed documents scanned in .pdf or .tiff format shall have the same legal force and effect as an original of such signature and shall be treated as an original document for evidential purposes. 3I. Entire Agreement This Agreement along with the Service Level Agreement attached hereto and incorporated by reference herein contains the entire agreement between the parties regarding the subject matter herein, and supersedes any prior agreements or representations, whether oral or written. No agreement, representation or understanding not specifically contained herein shall be binding, unless reduced to writing and signed by Service Provider and Client. 32. Attorncy's Fees & Costs In any action involving the enforcement or interpretation of this Agreement, each party shall be responsible for its own attorneys' fees. 33. Insurance Service Provider agrees to maintain, on an "occurrence" basis at all times while this Agreement is in effect, one or more comprehensive general liability insurance policies. Client will be named as an additional insured party with coverage effective as of the date that Services are first provided hereunder. Such policies shall provide a minimum total insurance. 34. Force Majeure. If the Acordis, and 3rd party operators are prevented, prohibited or materially impaired from performing any of its obligations under this Agreement as a result of any fact or circumstance beyond its reasonable control, including, without limitation, because of fire, the elements, access to premises, mob, riot, national or local emergency, calamity, epidemic, pandemic or other health crisis (regardless of any governmental authority's characterization thereof or response thereto), strike, lockout, other labor dispute, war, or for any other similar major reason outside the control of the Acordis or the Operator during the Term (each a "Force Majeure Event"), then such failure shall not be deemed a default by the Acordis or the Operator under this Agreement. Page B of 12 Initial 1.1-.X I DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed by their respective officials thereunto duly authorized, this the day and year above written. ATTEST: "Contractor" By: Print Name: t-kCAV C&( C iyG cam- Print Name: R I Title: (Corporate Seal) ATTEST: CaromHHPG3 0 Amm Notary Todd B. Hannon, City Clerk DocuSigned by: Title: C Z) (Authorized Corporate Officer) "City" CITY OF MIAMI, a municipal corporation By: a Nano. Arthur Noriega V, City Manager APPROVED AS TO LEGAL FORM APPROVED AS TO INSURANCE AND CORRECTNESS: Victoria Mendez City Attorney FPVDS (Matter 22-685) REQUIREMENTS: ...one., do Ann -Marie Sharpe Risk Management Director ■/ra41QZ Page 9 of 12 Initial s DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 DESCRIPTION OF SERVICES (a) Su000rt. Support and Back-up services provided by Service Provider to Client shall consist of the following: (b) (i) Telephone Service Desk. Telephone help desk support in English by telephone with automated paging shall be available from 8:00 to 5:00 pm EST/EDT Monday through Friday. (ii) Email Support. Access to help desk support by email with automated paging shall be available from 8:00 to 5:00 pm EST/EDT Monday through Friday. (iii) Technical Support Personnel. Service Provider may use subcontractors to provide technical support, provided that the Service Provider shall always be Client's primary point of contact. Technical support personnel shall be available as follows: • From 8:00 to 5:00 pm EST/EDT Monday through Friday Levels of Severity and Timeframe for Response. Problems shall be classified and responded to in accordance with the following: SEVERITY LEVEL DESCRIPTION OF PROBLEM INITIAL RESPONSE TIM E RESOLUTION TIMEFRAME Park service down failure (system completely down or experiencing serious functionality problems) Immediately, no later than 1 hour 4 hours- 1 Business Day Devices: Wireless AP, Switches, Firewalls down, service failure 2 (devices completely down or experiencing serious functionality problems) 1-4 hours 1-2 Business Day 3 Functionality problems that do not impede or slow down normal use of system 4 Other support requests 4- 8 hours fi hours 2 Business Days Business Days Identification of an Incident or Problem. An incident or problem shall be deemed to begin at the earliest time it is observed by Service Provider or reported to Service Provider by Client. Response Procedures. In responding to incidents or problems, Service Provider shall notify Client in reasonable detail in writing, as soon as reasonably practicable, and shall provide telephone, e-mail contact or pager contact within the response times set forth above. The Client Support Representative shall ensure that their telephone numbers and e-mails may be accessed by individuals capable of providing back-up if the Client representatives are unavailable. If Service Provider is unable to reach a particular Client representative, Service Provider will leave a message and attempt to contact any alternative contacts such Client representative may have designated. (e) Service Provider Response Obligations. Service Provider's specific response obligations shall consist of the following: (i) Notify Client of the problem within response time provided above and provide an estimate of the time required to resolve the problem as soon as such an estimate is determined. (ii) With respect to problems of Severity Levels l or 2, work to implement a permanent solution within the resolution timeframe; if a permanent solution cannot be found, Service Provider shall implement and provide a temporary solution (either by bypassing or working around the problem) within the resolution timeframe and will provide a permanent solution as soon as possible. (iii) Update Client regularly (for problems of Severity I or 2: every 30 minutes during the first two (2) hours and every 60 minutes thereafter) on progress in resolving problems. (0 (g) Client Reporting Obligations. Client agrees that it shall inform the Service Provider of any incidents or problems of which Client becomes aware as promptly as reasonably practical. Maintenance. Service Provider will use reasonable efforts to perform software updates with minimal disruption to Client and shall perform any maintenance requiring scheduled downtime only on weekend nights between the hours of 1:00 AM and 4:00 AM eastern time and no more than two (2) times per calendar month unless agreed to in writing by Client. Service Provider shall use reasonable efforts to notify Client by both email and telephone of any maintenance work which shall result in system downtime no less than one (I) week prior to the actual commencement of the downtime. (h) aecurity Standards. Service Provider will adhere to generally accepted industry standards for security, architecture and policy with respect to maintaining a secure system. id1Q1IA1 11. Page 10 of 12 DocuSian Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 FORM DATA Start Date: TBD Primary CLIENT Contact: Hector Pico Company Name: City of Miami Address: 444 SW 2nd Ave, 6th Floor City, State, Zip: Miami, Fla 33130 Point to Point Antennas 7 Cisco Meraki Indoor APs MR56 55 Cisco Meraki Outdoor APs — MR86 80 Cisco Meraki Switches (MS120-8 Port) 14 Cisco Meraki Switches (MS120-24 Port) 11 Cisco Stadium Antennas — AIR-ANT2513 22 Cisco Meraki Firewalls (MX68) 9 Cisco Meraki Firewalls (MX85) 7 Total Cost: 225,000.00 Program Name: GOLD - FULLY MANAGED Term Length: Sixty (60) Months Choose a building block., Pe,.r42 4 2 Page 11 of 12 Initial [�s k DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Prepared by: Jorge Lopez (CTO) Dated: 9/16/2022 Aictillhordis International Corp SOW Prepared for City of Miami Citywide Connectivity Program - Wireless Internet for 15 Pilot Parks DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Artlothis International Corp This SOW defines the services that Acordis shall provide under the terms of this SOW. The terms of this SOW are limited to the scope of this SOW, which may be executed and attached to the Agreement between the parties. COOP: AR3227 (NASPO) Project Information Client: City of Miami Project Name: City of Miami — Citywide Connectivity Program— Wireless Internet for 15 Pilot Parks PO Effective Date: Prepared By: Jorge Lopez Customer Contact Info: Acordls Contact Info: Name Hector Pico Name: Jorge Lopez Title: DoIT Infrastructure Manager Title: CTO Telephone Number: 305-416-1075 Telephone Number: 954-272-9856 Mobile Number: Mobile Number: 786-566-0818 E-mail address: hRico@miamiAov,tom E-mail address: JLopez@acordrscorp.com Single Point -of -Contact Information Acordis and Customer shall designate a single point of contact to whom communications in regard to the Services may be addressed and who has the authority to act on all aspects of the Services; shall be available during City Parks Business Hours; and shall designate a backup contact for when the primary contact is not available. This SOW consists of engineering design diagrams, maps of coverage areas at each park, bill of materials, project plan/milestones, with the number of days to implement after an executed P.O. along with a pricing page, invoice schedule associated with each milestone. These documents will be provided to City for approval prior to PO being issued. Heat maps to be provided after implementation. I PROJECT SCOPE OF WORK: To provide City of Miami a "GOLD fully managed and monitored Wireless Internet Service" at ail 15 Pilot Parks listed below with a fully redundant network. This network will be "standalone" and will not be connected to the City network. The self-sufficient service solution will provide High Density, Redundancy/Failover, Maximum Throughput, and full coverage. All hardware has 5-year warranty and permits included for low voltage cabling, and other ancillary implementation requirements. Acordis Services and Deliverables • Acordis will provide all required hardware, software, labor, and Internet services; mit (HER •H, r.V..ru:-Tit ~ale' sHsa it tiri�6 Prr•aJD Drriovo Wan (9954.620.00720WWW.AC€rRDiSCORP.COM g2785N.[.OMMER+EPARKWA•'MIRAMAH.Fi11D2S ARISTA xefox so,. tie proorpi*t Cir#pt ha.ITAI B3td.f.ndefta,HirOMt4 •u.-,..-- AuwcE 440 VERKADA Oett PurPie 1` �i:d 41) OFPtaAL R SOLUTIONS PROVIDER FOLWWUS © CI CI or [WHORL HOST SPONSOR 11111111 slant' open in DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS ma !f 0 Acodi,s International Corp • Acordis will be responsible for completely managing the full lifecycle of the wireless Internet system and its performance, including but not limited to: software/firmware update/upgrades and hardware replacements within the warranty period, inclusive of all labor and shipping costs; • Review full site for implementation/access; • Review with City of Miami Parks; • The Acordis solution consists of Internet Circuit 200/20Mbps, Multiple Firewalls, Switches, Indoor and Outdoor Access Points and includes Stadium antennas to provide 13db through the facility for High Density; • Acordis will be delivering with Internet Service 200/20Mbps to all 15 Pilot Park locations with burst up to 300/30Mbps at no cost to the City and this Service will be fully managed by Acordis; • All access points will be installed using Electrical PVC Conduit for weather where needed, tested, and labeled; • Implement RX-SOP to eliminate RF (Radio Frequency) Interference and provide High -Density Experience; • Acordis will also provide multiple 1G Wireless point-to-point L2 connection to the Supporting landscapes for full Throughput. This will eliminate the loss of Mesh service; • This will also include Multiple Cisco Meraki switches for necessary NEMA Enclosure at the Columns, pavilions, etc.; • Once installation is complete, Acordis will make any necessary adjustments, including additional components/hardware, to ensure full coverage and high density; • Acordis will work with City of Miami IT Department to validate the IP Scheme/Subnets configuration and design for each park to make sure there's growth and future interconnection and access for other services; • Pre -Testing, Training, Documentation, and Knowledge transfer will be performed by Acordis; • Acordis will provide an adequate power source to WiFi hardware when required; • The ability to perform analytics on the usage and customer experience at the 15 Pilot Parks location will be provided by Acordis; • The solution and the support from Acordis will be available to City Parks during operating hours of the parks. Acordis will provide contact information for Helpdesk support; including toll -free number, email address, and/or chat functionality; • Acordis will procure their own internet service and not use existing City Service for them to manage and support and Acordis is responsible for all troubleshooting and escalations during Parks Hours of operations; • This is a fully managed turnkey solution, Acordis will not charge for any service calls, and this will supersede service costs identified in the "Managed Service Agreement" document. • Acordis will establish the WiFi Splash Page in accordance with the "City of Miami — Public Wireless Network ("Public Wi-Fi") Terms of Service and Acceptable Use Policy" and this policy document will be provided by the City; and, • Acordis will block all internet traffic based on the City's security policy and requirements. Protective Measures for City of Miami • All drawings, diagrams, configuration listings and other documentation obtained or created by Acordis will not be forwarded or distributed. • All drawings, diagrams, configuration listings and any other documentation obtained or created by Ms i) G 954.620.0072 WWW. ACORDISCORP.COM 2785 N. COMMERCE PARKWAY. MIRAMAR, FL 33925 FOLLOW US Q Q i wn ware ARISTA xerax =t 1dirOarraaida proatpoku. chimp( F4-172 .rl SAMSUNG. Lenovo 9itdefend•r (iI•resiz• tt,e+rw..aixQ 4111.VERKADA DOLL purple OFFICIAL rtsoLunONs PROVIDER OF OFFICIAL HOST SPONSOR rola.%open IS DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY &SOLUTIONS Acordis Acordis must either be returned to the City or there must be guarantees it will be destroyed at the completion of the project. i Engagement for this project does not represent or indicate that the City may be identified or used for purposes of marketing or any such reference, nor may it be included in contact lists without the express consent of the City. WIT 0 954.620.0072 0 WWW. ACOROISCORP.COM ® 2785 N, COMMERCE PARKWAY, MIRAMAR, FL 33025 FOLLOW US Q Q CB rIr'dI'' Microsoft wigwam ARI5TA 1p6lCIA dlut• � !,' LCh'Rl7L tTAN S8MSUNO iltiwii irlfe banotio. E{ItdlfiFldK y VERKADA Dill 4/9 OFFICIAL OFFICAL IT SOLUTIONS PROMOdr HOST OFF SPONSOR Ada WA,' AIIiM w, DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS City of Miami Responsibilities Aril-Nordis International Corp Acordis will rely on the following responsibilities and dependencies, together with those stated elsewhere in this proposal, in performing the project. Should any of these assumptions and dependencies prove incorrect or incomplete or should the City fail to comply with any of their assigned responsibilities set forth in this document, Acordis reserves the right to modify the scope or schedule of the service. In • Acordis staff will be given access to areas, approved by the Parks Department and IT, to implement the solution. • Acordis will coordinate with City for access to required locations. • City may provide "Floor Plans" if required. 1116. RM.!f1954.620.0072 WWW_ACORDISCORP.COMtip 2785N. COMMERCE PARKWAY..MIRAMAR,FL33025 FOLLOW USQ Q c rico SAMSUNU r rrr 1.10140Mili vmware ARISTA MIMS 4 8.,rrac tom_ ChM% NILF'08341 purple OFFICIAL °f � R SOLUTIONS PROVIDER HOSTfrf non IS Lenow° Bltdef ndOlwFcs. Off® .uu.� 'VPVERNAOA GILL (i CO ' SPONSOR DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Assumptions and Constraints Cooperation i"---16tcordis International Corp The parties acknowledge that successful completion of the services will require their full and mutual cooperation. Where agreement, approval, acceptance, consent or similar action by either party is required by any provision of this Agreement, such action will not be unreasonably delayed or withheld. The document content (costs, resource requirements, logistics, and effort) is based on scope and responsibilities, which are outlined in this document. • The City will answer any pertinent questions when possible for this project; • The project will be carried out in a contiguous time frame and will be continuous from start to finish unless explicitly stated in the Project Schedule; or mutually agreed upon by Acordis and the City; • A standard business day is defined as parks operation days and hours at each of the 15 Plot Parks; • Any work completed outside these times will be considered and discussed between City of Miami and Acordis; • City of Miami will be available for questions and signoff documents related to the project; and, • City of Miami appointed Project Managers responsible for obtaining authorized client signoffs and approvals for final project acceptance. 1IRI ! 0 954.620.0On 0 WWW ACORDISCORPCOM ®2785 N. COMMERCE PARKWAY, MIRAMAR. FL 33025 FOLLOW US j© 0 i east# rmicrosof vmware ARISTA Atom17). z-..,ar pcoofpaint. CITRIx WuiA,N ixtirple otr�nA� aFFIoAi . nsavrwMs rAovrtEp HOST a.mi arm, SAMSUNG IAwrio Rj► Lenayvo Bttdefnder tap [Itemize aPIPWPFT. ALLANCE 4410 VERKAOA Diu 0 OF SPORSON DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS 15 PILOT PARKS Arhordis International Corp REMOVE .ark I NMaM Name Pegg P op Ar *eu... 0146141 S1» (GIS Amy.) fhnn_laod8ak Sthara s1st caecoloanaa thsocksmonnott georolacilasa CooL9nfn.12alk baallacletzt Eatassisioallohbat alosaasstizotoia lark tool NW24AVE I9ar.i R 31125 1550NW 37 AVE FAWN. R31125 5135 NW 7 S1 160ant, R 33126 3235 Plaza Si MGM, R 33133 4000Gwn4AY* 60n4 R 33133 3101 Floi1 o Ay* Mora R 3/133 1464SWSSI Mon{ R 3113S 971 NW2S1 Mimi, R 31123 130NWaRR Mont R3]123 141551932 AV mama, R 35145 230SW 60 AV Pliant R 33144 .,R� Mi I42A NW 6211 Mont R 33147 763NW 36 ST Mfani. R 33173 6447 NE 7 AVE MiQ.L R 33130 2 2 2 3 a 3 4 4 5 3 2194 19 17 49 3.3 2m 0.14 WA 047 3A3 426 1660 116 13326 ` WIRELESS INTERNET FOR PARKS 1Y DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS INTERNET SERVICE A�s International Corp Minimum Downspeed/Up speed Description 200M/20M Curtis Park -1901 NW 24 Ave 200M/20M Grapeland Park -1550 NW 37 Ave 200M/20M Antonio Maceo Park - 5135 NW 7 St 200M/20M Virrick Park - 3255 Plaza St 200M/20M Armbrister Park - 4000 Grand Ave 200M/20M Kirk Munroe Tennis Center - 3101 Florida Ave 200M/20M Domino Park -1444 SW 8 St 200M/20M Henderson Park - 971 NW 2 St 200M/20M Grove Mini Park -1540 NW 8 Ter 200M/20M Coral Gate Park - 1415 SW 32 Ave 200M/20M West End Park - 250 SW 60 Ave 200M/20M Robert King High Park - 7025 W Flagler St 200M/20M African Square Park - 1428 NW 62 St 200M/20M Moore Park - 765 NW 62 St 200M/20M Legion Park - 6447 NW 7 Ave - Please Note: Included in the 200M bandwidth, Internet circuit can Burst up to 300m/30m at no additional cost to the City of Miami. ° ht. C+T: Gt 954.620.0072 0 W W W. ACORDISCORP.COM 1,2785 N. COMMERCE PARKWAY, MIRAMAR, FL 33025 FOLLOW US trice ore v wvare ARIS°�A k ro* � ., Lit prodpofit. CiTRNE F#IL+,h# SRM130N6 INWOOreid Lenrovo Bkdeferder (ip.Media u,-mow •uurn 46,VERKAO 04I pur C. OPPK!AL rT SOLUTIONS ►ROW € Of CICI® OVFIOAL 4111141 HOST SPONSOR sIMM open SPONSOR DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 111.111. CNC■ Zoo. NOTE: Heat Maps will be provided after WiFi implementation at each park location 5.0 MHz t AELIZZia lwaf• a .. x. t. Vtvl:t ?r 2. iryr"T9.21.2%rysvtrticll .L't r,tt°MY'1�-rei".T'T4:tu.lr•ncr.ttF'lai...: r..., .................w ��•f.,,:..,....i vnnniare ARISTA xemx I pvoofpolnt chew NLIIXNI :AM$uui ltiaLenovo Bitclef•ndef 61 CMdre. Gums..., Award= V VERKADA D*U. PurPle GEM IT SOWTIONS OP IOM 7 ORIOAL OF vxOIROFA HOST SPONSOR DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS CISSO SAMSUNG Project Change Control A�is International Corp If a change to this Statement of Work (SOW) is required, the following process will be followed: 1. A change request will be the vehicle for communicating change. The change request must describe the change; the rationale for the change and the effect that change will have on the project. 2. The project leader of the requesting party will review the proposed change and determine whetherto submit the request to the other party. 3. Both parties will review the proposed change and approve it for further investigation or reject it. If the investigation is authorized, the parties will sign the change request. The investigation will determine the effect that the implementation of the change request will have on schedule and other terms and conditions of the agreement. A written change authorization must be signed by both parties to authorize. Please see Appendix A for a copy of the Change Request document. Order of Precedence Order of Precedence. This Statement of Work states an of the rights and responsibilities of, and supersedes all prior oral and written communications, between Acords and City regarding this Project. This is a fully managed turnkey solution. This SOW will supersede the "Managed Service Agreement" document. PROJECT TIMELINE A project Time -Line and Milestones will be provided to keep track of each service and steps. A timeline (number of days) will be provided for all Internet, hardware/software, implementation, and deliverables prior to PO being issued. >�G o Nnware PMIft110011163 LcNOV-3 h1 Gi i 1 @ 954.620.0072 0 WWW ACORDISCORP.COM 92785 N. COMMERCE PARKWAY. MIRAMAR, FL 33025 FOLLOW US I© 0 ARISTA xeoxfx * L 1 proofpo nL chirp( m_rtAM Bitdehrder Ilfeekteo ^++ r VERKAGA Dili L'+ 0 pwIDIIAL tt SOLUTIONS PROVmDA Of dr oPRaAL HOST SPONSOR t mlied:la, DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Appendix A - Change Request form CHANGE REQUEST Change Request Number: Company Name: Project Name: Date: Please Choose One: Change ❑ Enhancement ❑ Inc. 0 Acordis Priority: Must Have o Important ❑ Nice to Have ❑ Proposed Changes: (Identify high level changes to the project scope, deliverables and schedule) Project impact: (Indicate new dates, risks and costs or attach revised project plan/schedule) t Estimated lime (hours): Estimated By (Please Print Name): Estimated Cost: Signature: Date: Decision: Immediate ❑ Postpone ❑ Cancel ❑ wazi ® 954.620.0072 • WWW_ ACORDISCORP,COM ®i785 N. COMMERCE PARKWAY, MIRAMAR, FL 33025 FOLLOW US JI Qco „r_I R,y;�,,, ,� vmwar2 ARISTA Mall � coca CO ` �� ar6arran,aa proopOinL chap NJTAIJI SAMSUN6 llsrmmlu &UnaVO Bltdeendai Dras1z QwmwR. rVERKADA MIL P— r_ OFFICIAL HOST L 1.11111 spoNSOOFFICIALsocurons PROVIDER mLml of , SPONSOR DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Terms and Conditions &rim& lntematlonal Corp 1. ORDERING AND COMMENCEMENT • Prior to Acordis performing the Services, client must issued a Purchase Order (PO) to Acordis for the services stated in the SOW. 2. COMPLETION • Acordis shall notify client of completion of the project or services by submitting to client along with acceptance document and signature required to sign off the project. Client signing of the acceptance signifies that Services listed in the SOW have been performed according to this SOW Document. 3. CHANGE MANAGEMENT PROCEDURES It may become necessary to amend this Document for reasons including, but not limited to, the following: • Changes to the scope of work • Changes to the Milestone Invoice Schedule, and • Changes to the project schedule due to unavailability of resources which are beyond either party's control. In the event either party desires to change this SOW. the following procedures shall apply: • The party requesting the change will deliver a "Change Request" to the other party (an example of which is provided in Appendix A). The Change Request will describe the nature of thechange_ the reason for the change, and the effect the change will have on the scope of work. • A Change Request may be initiated either by client or by Acordis for any changes to this Document. The parties will evaluate the Change Request and negotiate in good faith the changes to the Services and additional fees, if any, required to implement the Change Request. If both parties agree to implement the Change Request, both parties will sign the Change Request, indicating the acceptance of the changes by the parties. • Acordis shall require a schedule extension of Services of up to thirty (30) Business Days for any personnel Change Requests made by client, with no additional cost to the City. • Upon execution of the Change Request, said Change Request will be incorporated into, and made part of, this Document. • Acordis is under no obligation to proceed with the Change Request until such time as the Change Request has been agreed upon in writing by both parties. • Whenever there is a conflict between the terms and conditions set forth in a fully executed Change Request and those set forth in the original Document. or previous fully executed Change Request, the terms and conditions of the most recent fully executed Change Request shall prevail. 1 L © 954.620.0072 ® WWW.. AC4 ROTS€ORV.COM 927S5 N. COMMERCE PARKWAY. MI RAMAR, FL 33025 FOUAW US Q SAMSUNG Frrrerlle vrnware AR ISTA xerc_i •) d+* proofpoint drop( p& ukoa Lerkwsa BAD r�er' Rf/ DMakza r�. , r VERKADA DOLL PutPle Co 0 OfrKLLL IT SOLUTIONS PROVIDER Of ofhORL HOST SPONSOR DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 TECHNOLOGY SOLUTIONS Ais International Corp Counterparts; Electronic Signatures. This Agreement may be executed in counterparts, each of which shall be an original as against either party whose signature appears thereon, but all of which taken together shall constitute but one and the same instrument. An executed facsimile or electronic scanned copy of this Agreement shall have the same force and effect as an original. The parties shall be entitled to sign and transmit an electronic signature on this Agreement (whether by facsimile, PDF, or other email transmission), which signature shall be binding on the party whose name is contained therein. Any party providing an electronic signature agrees to promptly execute and deliver to the other parties an original signed Agreement upon request. Ina ea. NICIrl CI 954.620.0072 S WWW_ ACORDISCORP.COM @ 2785 N. COMMERCE PARKWAY, MIRAMAR, FL 33025 FOLLOW U5 Q Q 1111 1, c4cco vmware ARISTA xerox�,ti I.r( proofpoInL dTxpc na'r€r.M EAISIUt16 punseenlO LefloVO Bitd.f.nd.r' AUArE r VERKAOA O741. PuiPle Off FOAL IT saviours PROYIOEII OF PILAF ILL'Cb OFNOAL HOST SPONSOR rebind .PR. II DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed by their respective officials thereunto duly authorized, this the day and year above written. ATTEST: i-401C1CLACCI:RtakCA Print Name: t" Oselo tc r To. r %c. cs -c.- Title: (Corporate Seal) CoHH:0 OrRifilltedgy ATTEST: DocuSigned by: Todd B. Hannon, City Cletrbc APPROVED AS TO LEGAL FORM AND CORRECTNESS: DS FPV Victoria Mendez (Matter 22-685) City Attorney TECHNOLOGY SOL UTION S "Contractor" By: Print Name: 1gr,m Title: CF' tT (Authorized Corporate Officer) MClty CITY OF MIAMI, a municipal corporation r-OocuSigneol by By: g n'iy Arthur Noriega V, City Manager APPROVED AS TO INSURANCE REQUIREMENTS: [DocuSigned,w,d Ann -Marie Sharpe Risk Management Director COMPANY RESOLUTION (This Resolution needs to authorize the signatory to sign) WHEREAS, Acord is International Corp;, a Inc. (company type: Inc., LLC.), desires to enter into an Agreement with the City of Miami for the purpose of performing the work described in the contract to which this resolution is attached; and WHEREAS, the Director (board type; Board of Directors for Inc, Board of Managers for LLC.) at a duly held company meeting has considered the matter in accordance with the bylaws of the company; NOW, THEREFORE, BE IT RESOLVED BY THE BOARD of Director (same as identified above) that this company is authorized to enter into the Agreement with the City, and the CEO/President (company officer title) and the (company officer title) are hereby authorized and directed to execute the Agreement In the International Corp DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 name of this Company and to execute any other document and perform any acts in connection therewith as may be required to accomplish its purpose. IN WITNESS WHEREOF, this 4th _ day of October . 2p22 . Acordis International Corp. (contractor) An Florida By: Print Name: Rehan Khan }TLE: CEO/President Print Name: (State) Company (sign) (sign) G r�irC, feT �c� s� ‘4 CoHH0��10 41.2,03,z DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 A`GRL° CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 09/21/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER RSC Insurance Brokerage, Inc. 5000 SW 75th Avenue Suite 202 Miami FL 33155 CONTACT Aileen Acosta NAME: PHONE FAX (NC, No, Ext): (NC, No): E-MAIL aacosta@risk-strategies.com ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # INSURER A: Continental Casualty Co 20443 INSURED Acordis International Corp 2785 N Commerce Pkwy Miramar FL 33025 INSURER B: Transportation Insurance Co 20494 INSURER C: Hartford Fire Insurance Co 19682 INSURER D : INSURER E : INSURERF: COVERAGES CERTIFICATE NUMBER: 22/23 GL/CYB 21/22 WC REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLIC ES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICY NUMBER POLICY EFF (MM/DD/YYYY) POLICY EXP (MM/DD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY Y 7013625372 /1_ V */1,47/2022 '� jV\ (<019 09/27/2023 EACH OCCURRENCE $ 2 000 000 CLAIMS -MADE X OCCUR DAMAGE TO RENTED PREMISES (Ea occurrence) $ 1 000 000 MED EXP (Any one person) $ 10,000 PERSONAL&ADV INJURY $ 2,000,000 GEN'LAGGREGATE X POLICY OTHER: LIMITAPPLIES JECT PER: LOC GENERAL AGGREGATE $ 4,000,000 PRODUCTS - COMP/OPAGG $ 4,000,000 $ AUTOMOBILE LIABILITY ANY AUTO OWNED SCHEDULED4<; AUTOS NON -OWNED AUTOS ONLY � � 0 O' o� COMBINED SINGLE LIMIT aaccident) (Ea $ BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ $ UMBRELLA LIAB EXCESS LIAB OCCUR CLAIMS -MADE Q Q EACH OCCURRENCE $ AGGREGATE $ DED RETENTION $ $ B WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below Y / N N N/A Y WC717746199 11/20/2021 11/20/2022 X PER STATUTE OTH E.L. EACH ACCIDENT 1 ,000,000 $ E.L. DISEASE - EA EMPLOYEE $ 1,000,000 E.L. DISEASE - POLICY LIMIT 1000,000 $ , C Retrodate: 02/23/3/2Professional 1 Liability / Cyber Liability 21 TE 0374161-22 02/23/2022 02/23/2023 Each Occurrence Aggregate Retention $2,000,000 $2,000,000 $10,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Certificate holder is an additional insured with respects to General Liability on a Primary & Non -Contributory basis as required by written contract. Waiver of Subrogation applies where indicated. CERTIFICATE HOLDER CANCELLATION City of Miami C/O Procurement Dept. 444 SW 2nd Ave, 6th FL Miami FL 33130�r SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 / ACORN® CERTIFICATE OF LIABILITY INSURANCE f`./.-- DATE (MMIDD/YYYY) 09/29/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER StateFarm Monica Bedson Insurance Agency, Inc. 0 4705 SW 148th Ave, Suite 101 CONTACT Monica Bedson NAME: (AIO,NN , Ext): 954-437-4142 FAX Na): 954-437-0893 aDORILSS: Monica@monicabedson.com 00„ Davie FL 33330 INSURER(S) AFFORDING COVERAGE NAIC # INSURERA: State Farm Mutual Automobile Insurance Company 25178 INSURED ACORDIS INTERNATIONAL CORP 2785 N COMMERCE PKWY Miramar FL 33025 INSURER B : Q INSURER C : Q INSURER D : Q INSURER E : Q INSURER F : Q COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICY NUMBER POLICY EFF (MM/DDIYYYYL POLICY EXP (MM/DDIYYYY) LIMITS COMMERCIAL GENERAL LIABILITY _ ` (� _ O Iv EACH OCCURRENCE $ CLAIMS -MADE OCCUR DAMAGE TO RENTED PREMISES (Ea occurrence) $ MED EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PE� PER: LOC GENERAL AGGREGATE $ PRODUCTS - COMP/OP AGG $ $ A AUTOMOBILE XHIRED LIABILITY ANY AUTOO OWNEDCHEDULED NiX N/ /N AUTOS NON -OWNED AUTOS ONLY `� `^,�/ /� I - C21 6996-A14( ` O \l O O 07/14/2022 01 /14/2023 COMBINED SINGLE LIMIT (Ea accident) $ BODILY INJURY (Per person) $ 1,000,000 BODILY INJURY (Per accident) $ 1,000,000 PROPERTY DAMAGE (Per accident) $ 500,000 $ UMBRELLA LIAB EXCESS LIAB OCCUR CLAIMS -MADE Q EACH OCCURRENCE $ AGGREGATE $ DED RETENTION $ $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below �, / N N I A PER STATUTE OTH- ER E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYEE $ E.L. DISEASE - POLICY LIMIT $ DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) City of Miami as additional insured with respect to Auto Liability. Primary and non-contributory language included for Auto. CERTIFICATE HOLDER CANCELLATION City of Miami 444 SW 2nd Avenue, 6th Floor Miami FL 33130 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE Completed by an authorized State Farm representative. If signature is required, please contact a State Farm agent. ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD 1001486 132849.13 04-22-2020 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 From: Ouevedo, Terry To: Carbonell. Aileen; Gomez Jr., Francisco (Frank) Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI Date: Friday, October 7, 2022 9:48:56 AM Attachments: imaae002.onq GM Aileen The certificates are adequate. Regards, City of Miami Risk Management Department 9th Floor 444 SW 2nd Avenue Q Miami, Florida 33130 !'Q (305) 416-1641 Office �V (305) 416-1710 Fax `` TquevedoPmiamigov.com C1� :S�rarur9, S ra�rccar9, and 7za6r¢canorsccrr (wiz y V/ V5) From: Carbonell, Aileen <ACarbonell@ Igo �m> Sent: Friday, October 7, 2022 9:03 AM IS) • To: Quevedo, Terry <TQuevedo@miamigov.com>; Gomez Jr., Francisco (Frank) <FGomez@miamigov.com> Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI Good morning, Please see revised certificate attached for your review. Thank you. Should you have any questions or concerns, please do not hesitate to contact me at information listed below. Kind regards, Aileen Carbonell, MPA Procurement Assistant Department of Procurement 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Office: (305) 416-1922 Facsimile: (305) 416-1925 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 Email: acarboneMmiamigov.com Website: https://www.miamigov.com/Government/Departments-Organizations/Procurement "Serving, Enhancing, and Transforming our Community" Mission: The City of Miami Department of Procurement's mission is to ethically procure quality goods and services, design, construction and construction management services at the best value for the City, while providing excellent customer service, process efficiency, transparency, fairness, competition, accountability, and maintaining public trust. Click on or scan the QR Code to register as a new vendor for the City of Miami. ID e. . e:=. t $:• a e ..• �Ci n :si'• a _i:•;. •:::� .Si:Si:/V -"al:.-:i:,.: i y.ir:£qs':'s'13 t °la :`:' :':....;.m•(19/ '#:": L :' O , VO J� 01 `p Please consider the environment beforr ng tl�mail. _ `�`` , CONFIDENTIAL COMMUNICATION The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please immediately contact the sender by reply e-mail and destroy all copies of the original message. Thank you. *Please Note: Due to Florida's very broad public records law, most written communications to or from City of Miami employees regarding City business are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure. From: Quevedo, Terry <TQuevedol@miamigov.com> Sent: Friday, September 23, 2022 2:19 PM To: Carbonell, Aileen <ACarbonelll@miamigov.com>; Gomez Jr., Francisco (Frank) <FGomez( miamigov.com> Cc: McLaren, Richard <RMcLarenl@miamigov.com> DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI Aileen, Please amend the certificate to reflect Auto Liability property limits to no less than $1M, as well as to include the Retro date on the Professional Liability. Thank you City of Miami Risk Management Department 9th Floor 444 SW 2nd Avenue Miami, Florida 33130 (305) 416-1641 Office ,NO (305) 416-1710 Fax ` TquevedoRmiamigov.com �V $made y, S�Iaercury, aid 71.40 Cv�rfcury (wizJ 4><19/ From: Carbonell, Aileen <ACarbonell@miamiko.corr�0 Sent: Friday, September 23, 2022 1:58 PM(.' _ .4i ��// To: Quevedo, Terry <TQuevedoPmiar .com omez Jr., Francisco (Frank) <FGomezPmiamigov.com>� Cc: McLaren, Richard <RMcLarenttmiamigov.com> Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI Importance: High Good afternoon, Please see attached email from company regarding the Auto Policy items below. NOTE: COMPANY WILL BE INSTALLING WI-FI IN CITY PARKS. Should you have any questions or concerns, please do not hesitate to contact me at information listed below. Kind regards, Aileen Carbonell, MPA Procurement Assistant Department of Procurement DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Office: (305) 416-1922 Facsimile: (305) 416-1925 Email: acarboneWmiamigov.com Website: https://www.miamigov.com/Government/Departments-Organizations/Procurement "Serving, Enhancing, and Transforming our Community" Mission: The City of Miami Department of Procurement's mission is to ethically procure quality goods and services, design, construction and construction management services at the best value for the City, while providing excellent customer service, process efficiency, transparency, fairness, competition, accountability, and maintaining public trust. O e4 Click on or scan the QR Code to register as a new vendc<et4e City of Miami. z•:ia•s sr:.•::: V ...::;.-:is ur:.:111 �O , V ix : •, .tt .i : LA: `Please consider the environment before printing this e-mail. CONFIDENTIAL COMMUNICATION The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please immediately contact the sender by reply e-mail and destroy all copies of the original message. Thank you. *Please Note: Due to Florida's very broad public records law, most written communications to or from City of Miami employees regarding City business are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure. From: Quevedo, Terry <TQuevedol@miamigov.com> Sent: Thursday, September 22, 2022 8:46 AM DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 To: Carbonell, Aileen <ACarbonell@miamigov.com>; Gomez Jr., Francisco (Frank) <FGomez(miamigov.com> Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI GM Aileen, Please provide the Professional Liability coverage and amend the Auto Liability coverage to reflect $1M minimum limit on the property damage as well. Thank you City of Miami Risk Management Department 9th Floor 444 SW 2nd Avenue Miami, Florida 33130 (305) 416-1641 Office (305) 416-1710 Fax TquevedoPmiamigov.com :S�rarury, S raercior9, aad 7za6r¢�anorsCcr9 ata From: Carbonell, Aileen <ACarbonell@ igo vNym> Sent: Thursday, September 22, 2022 8:21 AI 9 To: Quevedo, Terry <TQuevedo iamigov.com>; Gomez Jr., Francisco (Frank) <FGomez( miamigov.com> Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI Good morning, Please find revised certificates attached. Thank you. Should you have any questions or concerns, please do not hesitate to contact me at information listed below. Kind regards, Aileen Carbonell, MPA Procurement Assistant Department of Procurement 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Office: (305) 416-1922 DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 Facsimile: (305) 416-1925 Email: acarbonellPmiamigov.com Website: https://www.miamigov.com/Government/Departments-Organizations/Procurement "Serving, Enhancing, and Transforming our Community" Mission: The City of Miami Department of Procurement's mission is to ethically procure quality goods and services, design, construction and construction management services at the best value for the City, while providing excellent customer service, process efficiency, transparency, fairness, competition, accountability, and maintaining public trust. Click on or scan the QR Code to register as a new vendor for the City of Miami. OO 4):10c)4(19/ O �Ci �'`,V p o, :::; •r...ir '•ii'i:.sr.I a Eh, no:-: :-: :'r.:.�tlr• r$;.;rF:.:iv:i. 1" t:'rit :it �':: •. .:x .'i :I.rA:: `e ri Please consider the environment b nting this e-mail. 4 r z CONFIDENTIAL COMMUNICATION The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please immediately contact the sender by reply e-mail and destroy all copies of the original message. Thank you. "Please Note: Due to Florida's very broad public records law, most written communications to or from City of Miami employees regarding City business are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure. From: Quevedo, Terry <TQuevedo(@miamigov.com> Sent: Monday, December 20, 2021 9:34 AM To: Carbonell, Aileen <ACarbonellPmiamigov.com>; Gomez Jr., Francisco (Frank) <FGomezP miamigov.com> Subject: RE: PROCUREMENT INSURANCE REVIEW FOR ACORDIS INTERNATIONAL CORP COI DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 GM Aileen, With respect to the Auto Liability, please revise the certificate to reflect Hired & Non -Owned Auto coverage as well as the City of Miami as additional insured. Thank you raateeki City of Miami Risk Management Department 9th Floor 444 SW 2nd Avenue Miami, Florida 33130 (305) 416-1641 Office (305) 416-1710 Fax QO TquevedoPmiamigov.com G_ iceradry, S ra c.6,4, aerd 7za0¢01m614 aor garsuruteet J((/ From: Carbonell, Aileen <ACarbonellPmiamigov cG 99/ Sent: Monday, December 20, 2021 9:21 AM n To: Gomez Jr., Francisco (Frank) <FGomez , �midp/.l.'om> Cc: Quevedo, Terry <TQuevedoPmia• ..com� Subject: PROCUREMENT INSURAN flE R ACORDIS INTERNATIONAL CORP COI Importance: High Good morning, Please review the insurance attached at your earliest convenience and advise if adequate according to insurance requirements contained therein. Thank you! Kind regards, Aileen Carbonell, MPA Procurement Assistant Department of Procurement 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Office: (305) 416-1922 Facsimile: (305) 416-1925 Email: acarboneMmiamigov.com Remit W9 to: PurchasingSupplierAdminsPmiamigov.com Website: https://beta.miamigov.com/Government/Departments-Organizations/Procurement DocuSign Envelope ID: 9F82C88B-D8BF-45B2-A29F-C926F8870ED2 "Serving, Enhancing, and Transforming our Community" CONFIDENTIAL COMMUNICATION The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended recipient, please immediately contact the sender by reply e-mail and destroy all copies of the original message. Thank you. *Please Note: Due to Florida's very broad public records law, most written communications to or from City of Miami employees regarding City business are public records, available to the publip and media upon request. Therefore, this e-mail communication may be subject to public disclosure. Q , V OOI J�' 01 O' P Olivera, Rosemary From: Gandarilla, Aimee Sent: Thursday, October 13, 2022 8:22 AM To: Hannon, Todd Cc: Olivera, Rosemary; Lee, Denise; Cabrera, Paola Subject: matter 22-685 Managed Service Agreement and SOW for Citywide Connectivity Program (Acordis) Attachments: Agreement Wireless Acordis.pdf Good morning Todd, Please find attached the fully executed copy of an agreement from DocuSign that is to be considered an original agreement for your records. Thank you, Qirnee goodwill& Procurement Assistant City of Miami Department of Procurement 444 SW 2' Avenue, 6th floor, Miami, FL 33130 P(305) 416-1906 F(305) 400-5338 Eagandarilla@miamigov.com https://miamigov.com/Government/Departments-Organizations/Procurement sk14 r;r !f f "Serving, Enhancing, and Transforming our Community" 1