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Home My WebLink AboutExhibit ACITY OF MIAMI, FLORIDA INTER -OFFICE MEMORANDUM TO: Arthur Noriega V DATE: September 26, 2025 City Manager FROM: Erica T. Paschal Darling, CPA Chief Financial Officer SUBJECT: Approval of Finding - Waiving Competitive Sealed Bidding for Parking Surcharge Administration Consultant Services REFERENCES: ENCLOSURES: Pursuant to City Code Section, 18-85, amended, it is respectfully recommended that the City Manager waive competitive sealed bidding methods via this written finding and reasons herein. Said waiver shall need to be ratified, confirmed, and approved by the Miami City Commission by four -fifths (4/5ths) affirmative vote during an advertised public hearing. These are my written findings waiving the requirements for competitive sealed bidding methods as not being practicable or advantages to the City of Miami for the administration of the City's parking surcharge program with Complete Consulting Services Group LLC ("CCSG"). The administration of the City's parking surcharge program requires specialized knowledge of parking operations and a qualified vendor with proven experience to ensure that all surcharge -eligible revenue is collected in full compliance with City regulations. CCSG has served as the City's Parking Surcharge Administrator since 2010 and was the sole responsive Proposer to the most recent Request for Proposal issued in May 2021. Given the ongoing litigation concerning the City's collection of parking surcharge funds, maintaining continuity in the program's administration is critical to ensuring consistency and regulatory adherence. If the City Commission concurs, and ratifies, my finding by a fourth -fifths vote, the City Administration will proceed to negotiate and execute an Agreement with CCSG for their performance this work. Your signature below confirms your approval of waiving competitive sealed bidding methods for the provision of Parking Surcharge Administration Consultant Services. Your signature below confirms your approval of waiving competitive sealed bidding methods of the above recommendation. Art Noriega V, City Manager cc. Natasha Colebrook -Williams, Deputy City Manager Francisco Petrirena, City Manager Chief of Staff ATTACHMENT A Scope and Compensation Complete Consulting Services Group LLC ("CCSG") shall, at a minimum, perform the following services: 1. Database development 2. Enforcement; 3. Consultation; 4. Communication; 5. Training, and; 6. Compliance. The following are the tasks under each of the above services: 1. Database Development: CCSG shall: a) Immediately commence collection and/or update existing data through the use of handheld devices, computer matches, visual observation, and any other means available to assure maximum compliance. b) Develop and/or update a database that includes all revenue surcharge generators. The database shall also include reference information and specific information including property location, number of spaces, types of customers, proximity to special events, and weekend customers. The information shall be specific to each of the five (5) Commission Districts established within the City. c) Develop and implement electronic reporting and surcharge payment within the first twelve (12) months of the contract. Notes: 1. The City will make available property records and business license records for its use in development of a list of potential customers by industry (e.g., restaurant, tow truck, hospital, etc.). 2. The City will provide CCSG with daily deposit information via fax, email, or any other mutually agreed upon means. 3. The database shall be the property of the City and shall be surrendered to the City within 15 days at the expiration of a contract, and in a form acceptable to the City. 2. Enforcement CCSG shall: a) Ensure the necessary monitoring and analysis to maximize the collections of the City's parking surcharge, including but not limited to, surveillance and audits. b) Conduct test audits designed specifically for each category of customer. c) Develop a strategy for maximizing compliance among special areas of concern, particularly as it relates to special events and valet parkers. CCSG shall also visit areas used for special events and valet parkers, and visit areas used for special events at a frequency that is mutually acceptable to both parties. d) Ensure that, after the U.S. Mail forwards compliance information, the property lease files shall be audited to determine wording regarding vehicle storage. e) Identify valets and enter same into the database, and/or update the database, based on the City business license records for restaurants, and based on the observations of CCSG's inventory clerks. f) When appropriate, escalate non -compliant operators to the City for further enforcement action with the Finance Department, Office of Code Compliance, and/or Office of the City Attorney, as necessary. 3. Consultation CCSG shall: a) Make recommendations to the City regarding amendments that should be made to enabling ordinances and/or procedures to facilitate collection of surcharges. b) Ensure the Administration program complies with all local, state, and federal collection laws. 4. Communication CCSG shall: a) Provide detailed, custom-made reports to the City upon demand. Such reports should include GIS mapping, if requested. Examples include the City of Miami Surcharge Collections Comparison Report by Fiscal Year, the City of Miami Parking Surcharge Registration Report, and weekly non- compliant reports. b) Maintain capability on a remote basis for the City to access required data via the web from CCSG. c) Design and maintain, at CCSG's expense, a web page that contains all relevant information regarding the parking surcharge, including necessary forms in a downloadable format and/or instruction. d) Ensure that the aforementioned web page is developed, updated, and maintained in a current status. All web page contents must be submitted to the City for approval prior to posting. Initial web page contents and/or web page updates shall be submitted to the City for review within two (2) weeks of Contract execution. e) Review and respond to the City, with approval and/or comments for amendment. Such responses should occur within five (5) business days of submission. The City shall ensure that the City web page links to the web page developed by CCSG. f) Upon execution of the Contract, establish an office within the corporate limits of the City of Miami and, within ten (10) business days of execution, have a staffed Phone Bank Hotline, Monday through Friday, with personnel trained and knowledgeable on all aspects of the surcharge. The Miami Office-0shall have a minimum staff of five (5) permanent employees with bilingual and/or trilingual capabilities. Furthermore, the Miami Office shall have a phone system that responds to Frequently Asked Questions to supplement the Phone Bank, providing answers when a live professional is not present or available. g) Develop a direct marketing mailer for each category of customer (i.e., lease, valet, restaurant, vehicle storage facility). The City and CCSG shall agree on the appropriate categories within thirty (30) days of execution of an agreement. 5. Trainina CCSG shall: a) Develop training programs designed specifically for each user group. Each training program shall be developed and administered by parking professionals. b) Implement public training programs to educate the revenue surcharge generators and encourage voluntary compliance. 6. Compliance CCSG shall ensure that all compliance procedures implemented by the CCSG are in conformity with accounting principles generally accepted in the United States of America, the Charter and Code of the City of Miami, the City of Miami Parking Surcharge Regulations, and all relevant state regulations. COMPENSATION The City will compensate CCSG for the provision of the services described above, as follows: • Annual Fixed Fee: o $700,000.00 per year. • Percentage Fee Incentives: o In the event that the surcharge amounts paid to the City exceed $24,000,000.00 annually, the City will pay Consultant a Percentage Fee equal to four tenths of one percent (.4%) of the total surcharge collected during that year. o In the event that surcharge amounts paid to the City drop below $15,000,000.00 annually, the amount payable to the Consultant as an annual Fixed Fee shall decrease by $100,000.00 for that year. 9/29/25, 9:54 AM Detail by Entity Name DIVISION OF CORPORATIONS JSviiJ1 : Jf. amorg ? �1PJi) -`,fri011.� rrrr official 5ta19 of Florida weir.ite Department of State / Division of Corporations / Search Records / Search by Entity Name / Detail by Entity Name Florida Limited Liability Company COMPLETE CONSULTING SERVICES GROUP LLC Filing Information Document Number L08000000468 FEI/EIN Number 26-1651413 Date Filed 01/02/2008 Effective Date 01/02/2008 State FL Status ACTIVE Principal Address 2650 BISCAYNE BLVD. MIAMI, FL 33137 Changed: 09/17/2010 Mailing Address 2650 BISCAYNE BLVD. MIAMI, FL 33137 Changed: 09/17/2010 Registered Agent Name & Address LASO, FRANKLIN, President 2650 BISCAYNE BLVD. MIAMI, FL 33137 Name Changed: 03/05/2013 Address Changed: 03/10/2016 Authorized Person(s) Detail Name & Address Title President LASO, FRANKLIN E, President 2650 Biscayne Boulevard MIAMI, FL 33137 Annual Reports https://search.sunbiz.org/Inquiry/CorporationSearch/Search ResultDetail?inquirytype=EntityName&directionType=1 nitial&searchNameOrder=COMPLE... 1/2 9/29/25, 9:54 AM Report Year Filed Date 2023 01/23/2023 2024 03/06/2024 2025 02/27/2025 Document Imams 02/27/2025 --ANNUAL REPORT 03/06/2024 --ANNUAL REPORT 01/23/2023 --ANNUAL REPORT 02/21/2022 --ANNUAL REPORT 02/08/2021 --ANNUAL REPORT 01/27/2020 --ANNUAL REPORT 03/04/2019 --ANNUAL REPORT 01 /11 /2018 --ANNUAL REPORT 02/10/2017 --ANNUAL REPORT 03/10/2016 --ANNUAL REPORT 01/07/2015 --ANNUAL REPORT 02/10/2014 --ANNUAL REPORT 03/05/2013 --ANNUAL REPORT 04/03/2012 --ANNUAL REPORT 02/16/2011 --ANNUAL REPORT 09/17/2010 --ADDRESS CHANGE 03/19/2010 --ANNUAL REPORT 03/18/2009 --ANNUAL REPORT 01/02/2008 -- Florida Limited Liability View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format Detail by Entity Name Florida Department of State, Division of Corporations https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=1 nitial&searchNameOrder=COMPLE... 2/2