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AGREEMENT INFORMATION AGREEMENT NUMBER 25161 NAME/TYPE OF AGREEMENT DELOITTE CONSULTING LLP DESCRIPTION STATEMENT OF WORK/PROGRAM MANAGEMENT SERVICES FOR ORACLE CLOUD ENTERPRISE RESOURCE PLANNING IMPLEMENTATION/MATTER ID: 21-1564 EFFECTIVE DATE ATTESTED BY TODD B. HANNON ATTESTED DATE 8/27/2024 DATE RECEIVED FROM ISSUING DEPT. 8/28/2024 NOTE DOCUSIGN AGREEMENT BY EMAIL CITY OF MIAMI DOCUMENT ROUTING FORM ORIGINATING DEPARTMENT: Department of Procurement DEPT. CONTACT PERSON: Aimee Gandarilla NAME OF OTHER CONTRACTUAL PARTY/ENTITY: Deloitte LLP EXT. 1906 IS THIS AGREEMENT A RESULT OF A COMPETITIVE PROCUREMENT PROCESS? TOTAL CONTRACT AMOUNT: $ FUNDING INVOLVED? TYPE OF AGREEMENT: ❑ MANAGEMENT AGREEMENT ❑ PROFESSIONAL SERVICES AGREEMENT ❑ GRANT AGREEMENT ❑ EXPERT CONSULTANT AGREEMENT ❑ LICENSE AGREEMENT OTHER: (PLEASE SPECIFY) YES YES ❑ PUBLIC WORKS AGREEMENT ❑ MAINTENANCE AGREEMENT ❑ INTER -LOCAL AGREEMENT ❑ LEASE AGREEMENT ❑ PURCHASE OR SALE AGREEMENT NO NO PURPOSE OF ITEM (BRIEF SUMMARY): Agreement SOW Program Management Services for Oracle Cloud Enterprise Resource Planning (ERP) Implementation COMMISSION APPROVAL DATE: FILE ID: ENACTMENT NO.: IF THIS DOES NOT REQUIRE COMMISSION APPROVAL, PLEASE EXPLAIN: ROUTING INFORMATION Date PLEASE PRINT AND SIGN DIRECTOR/CHIEF PROCUREMENT OFFICER August 12, 2024 Annie Perez, CPPO 111:26:17 EDT SIGNATURE: a e� �-, CwA=,oFa,,— RISK MANAGEMENT August 12, 2024 Ann -Marie Sharpe I 11: 33 :20 EDT SIGNATURE: 1- k C„3aea CITY ATTORNEY matter 21-1564 August 23, 202 G or K WYYsongBSFIII t 10:yo EDT,. ate, rv�. k IUyse III Cea„sE9 0a=aaa ASSISTANT CITY MANAGER, CHIEF FINANCIAL OFFICER August 26, 2024L�rr�4Sp9n ,6CED navy SIGNATURE: sPh ASSISTANT CITY MANAGER, CHIEF OF OPERATIONS Barbara Hernandez, MPA SIGNATURE: ASSISTANT CITY MANAGER, CHIEF OF INFRASTRUCTURE Asael Marrero SIGNATURE: DEPUTY CITY MANAGER August 26, 2024 Va14sh�cltropk-Williams SIGNATURE:N�N.r,,.,�.eor..ak-wx,., , CITY MANAGER August 27, 2024p rthY5 YDT W:e2 SIGNATURE: Q,4j , r:ri CITY CLERK August 27, 2024TQd110M990 EDT SIGNATURE: r�,--`_ PLEASE ATTACH THIS ROUTING FORM TO ALL DOCUMENTS THAT REQUIRE EXECUTION BY THE CITY MANAGER PROFESSIONAL SERVICES AGREEMENT OVERVIEW PSA TITLE: Program Management Services for Oracle Cloud Enterprise Resource Planning (ERP) Implementation 1. AWARD DELEGATED AUTHORITY: ❑ Chief Procurement Officer — Authority level of $3,498,575.00 ❑ City Manager — Authority level of $ ❑ City Commission — RESOLUTION No. 2. PROCUREMENT METHOD: ❑ RFP/RFQ ❑ IFB ❑ SOLE SOURCE PIGGY -BACK ❑ PROFESSIONAL SERVICES UNDER $25,000 ❑ OTHER (Please explain): 3. WHAT IS THE SCOPE OF SERVICES? Deloitte will be augmenting the City of Miami team for project management of the program and will focus on the facilitation of a cohesive concise, and effective project management. Deloitte will not be assuming any contractual obligations for the Oracle Cloud ERP implementation that have been agreed to by the City and their systems integrator. 4. IF CITYWIDE, WHAT ARE THE MOST FREQUENT USER DEPARTMENTS? DOIT 5. IS THE AWARDEE INCUMBENT? No, This is a new project 6. IS THE PRICING HIGHER, LOWER OR THE SAME AS THE CURRENT CONTRACT? NA 7. WHEN DOES THE CURRENT CONTRACT EXPIRE? NA 8. WHAT WAS THE PREVIOUS SPEND ON THE CURRENT CONTRACT? NA 9. WHAT IS THE METHOD OF AWARD (Group, Item by Item etc.)? Group Steering Committee City of Miami Office of the City Attorney Legal Services Request To: Office of the City Attorney From: Richard McLaren Contact Person Sr. Procurement Contracting Officer Title 8/12/2024 Date: Procurement Requesting Client (305) 416-1958 Telephone Legal Service Requested: Matter No. 21-1564: Agreement SOW Program Management Services for Oracle Cloud Enterprise Resource Planning (ERP) Implementation. Complete form and forward to the Office of the City Attorney or e-mail to Legal Services. Do not assume that the Office of the City Attorney knows the background of the question and/or issue, such as opinions on the same or similar issues, the existence of relevant memos, correspondence, etc. Please attach to this form and/or e-mail all pertinent information relating to the subject. Once your request has been assigned, an e-mail will be sent to you with the Assigned Attorney's name and the issued matter identification number. All attorneys in the Office of the City Attorney shall fully comply with the Rules Regulating the Florida Bar. For Legal Services requesting an opinion from the Office of the City Attorney: Issue opinion in writing. Publish opinion after issuance. Authorized by: Annie Perez Date response requested by: BELOW PORTION TO BE COMPLETED BY THE OFFICE OF THE CITY ATTORNEY Assigned Attorney: Date: File No. Approved by: Ultimate Client: Comments: D / R Date: Copy returned to Requesting Client Type: Matrix: Category: Copy to Ultimate Client rev. 04/14/2017 City of Miami Statement of Work For Program Management Services for Oracle Cloud Enterprise Resource Planning (ERP) Implementation August 06, 2024 1 1. Statement of Work This Statement of Work ("SOW") is being executed between Deloitte Consulting LLP ("Deloitte," "Deloitte Consulting" or "Contractor") and the City of Miami ("the City," "City" or "Client"), for program management services (the "Project" or "Program" or "Services"), as specified herein, effective as of start date (the "SOW Effective Date"). This Statement of Work (SOW) is governed by the Cloud Solutions Agreement, Contract No: 43230000- NASPO-16- ACS (hereinafter, "Contract") by and between the State of Florida, Department of Management Services ("Department") and Deloitte, as amended by the Additional Terms and Conditions included herein. 1.1 Background The City has initiated an Oracle Cloud Enterprise Resource Planning ("ERP") project and has requested Deloitte to work with the City on this important initiative as set forth herein. It is expected that the ERP implementation will begin in June 2024, and run for 18 months, with a January 2026 go -live planned. Deloitte will be augmenting the City team for project management of the program and will focus on the facilitation of a cohesive, concise, and effective project management environment. Deloitte will not be assuming any contractual obligations for the Oracle Cloud ERP implementation services. There are (3) three areas where Deloitte will support the City, with deliverables and staffing provided below: 1. Project Foundation 2. Solution Architecture 3. Project Management Office ("PMO") Services 2. Project Scope and Deliverables 2.1 Project Foundation As part of the Project Foundation phase, Deloitte will work with the City project leadership to set some foundational working guides for which will be used to help accelerate ERP project initiation. Deloitte's activities will center around preparation needed to help start the ERP implementation quickly and efficiently. Reviewing the ERP SOW is an input into work planning, establishing a work breakdown structure and aligning how project tasks will be tracked and coordinated. Deloitte has a preferred Project Management tool that they provide for all Deloitte-led ERP projects (further described in Section 3 below). The Deloitte Project Management ("PM") tool, Project Management Concepts ("PMC"), is accessible via a web browser and is accessible for clients without needing to purchase licenses or install software. Deloitte will demo PMC for the City and discuss our experiences with different project management tools. Lastly, during the establishment of project foundations, the Deloitte team will define, document, and review our PM approach with the City Project Management Office ("PMO"). The Project Management Plan ("PMP") describes 2 the processes that will be followed in the management of a project. 2.1.1 Activities Activity Descriptions ERP implementation SOW review Establish Deloitte PM Tools • Review of City Oracle ERP Implementation SOW. • Guidance on any risks for the ERP project based on contractual obligations. • Deloitte has a preferred PM tool, PMC, that is available for City use. • Deloitte will set up the PMC in advance of the start of the ERP project. Review PMC in • Review of each section of the PMP with City project managers. PMP • Update PM processes to align with City project guidance. 2.1.2 Deliverables Deliverable Descriptions Project Kickoff Documents the project start and aligns key stakeholders to the PMO and its operations including Deck goals, objectives, approach, timeline, processes,eteam member introductions. PMP Used to document how the ERP project will be managed, the PMP covers the following: o Project Organization o Work Plan Approach (Work Breakdown Structure, Work plan management processed) o Deliverable Management (Deliverable submission, review revision and acceptance) o Project Controls (Risks, Action Items, Issues, Decisions) o Change Control o Document Management o Project Status templates and approach 3 2.2 Solution Architecture By reviewing the Oracle Bill of Materials ("BOM"), Deloitte will confirm the software and cloud environments purchased by the City. Understanding the software purchase is an input into the future state solution architecture. Deloitte will work with the City PMO and associated subject matter experts to define and document the current state system landscape relative to the ERP scope. This establishes a 'map' of systems that will need to be analyzed during the ERP implementation to make sure the functionality of the legacy system is fully replaced. The current state system landscape is also a key input into the validation that the ERP project has accounted for all necessary integrations. Lastly, Deloitte will define the future state architecture results in a diagram that is used throughout an ERP implementation. The future state architecture graphically depicts how Oracle will interact with other systems to support City of Miami business processes. 2.2.1 Activities Activity Descriptions Oracle BOM Review Document Current State System Landscape Define Future State Solution Architecture 2.2.2 Deliverables Review of City Oracle software and environment purchase. Guidance on any discrepancies with project scope and software purchased. Diagram of the current systems in the City and system interactions relative to the ERP scope. Diagram of the Future State Solution Architecture, inclusive of Oracle Cloud ERP and interactions with City legacy systems. The Future State Architecture will provide context and illustrate how ERP functionality will be delivered in support of City business processes. Deliverable Descriptions Current State System Landscape Diagram Future State Solution Architecture • Visual representation of all current state applications that support Finance, Human Capital Management and Supply Chain functions for the City. • Visual representation of how Oracle Cloud ERP will integrate with non -Oracle systems at the City. 4 2.3 PMO Services Deloitte will supplement PMO support for the City team as described in the section below. 2.3.1 Activities Activities Description Status Management Master Program Schedule Project Closeout Activities Implementation Advisory Services • Submitweeklywritten progress reports to the City each week in a format approved by the City specifying accomplishments, work plan progress, risks identified, and issues encountered. • Facilitate appropriate weekly status meeting with the City PMO. • Submit monthly status report summarized based on the information within the weekly status reports and include financial information. • Facilitates monthly ESC (as appropriate) with specific executive summary status report tailored for audience. • Develop and maintain the Master Program Schedule with activities, resources, sequencing, and dependencies across the Program. • Develops and maintains the overall integrated Master Program Schedule including activities, resources, sequencing, and dependencies to coordinate the projects. • Provide oversight for the efficient close-out checklists of the program at completion to make sure all tasks and activities are completed with appropriate close-out. • Review all ERP implementation deliverables in coordination with the City's ERP deliverable review process. Deloitte will provide an independent assessment and comments to the City for their consolidation. • Provide project management templates for standard usage and implementation across projects. • Monitor key activities across projects in the Master Program Schedule with standard metrics to evaluate performance against the baseline. • Review and monitor established entry and exit criteria of testing/conversion phases. • Gather feedback and make necessary recommendations for adjustments to the project. • Identify and raise risk and issues where appropriate to stakeholders. 2.3.2 Deloitte Deliverables Deliverable Description Master Program Schedule • MS project workplans for City project responsibilities (Integrations, data, environments, etc.) • Highlights dependencies across the Oracle ERP project and external workstreams, including City of Miami workplan tasks. Steering Committee Status Updates • Executive level status reporting for the ERP program. 5 3. Tools To support reporting and risk management, Deloitte will introduce Project Management Center (PMC), a cloud - based project management information system to report on the project's performance against the baseline work plan and deliverable schedule. PMC is hosted by Deloitte, with non-Deloitte project team members (the City and ERP implementor) accessing PMC through the Internet and their respective email accounts. Deloitte works with the City to identify the right team members to have access to PMC. Deloitte will stand up PMC and will configure it to meet the City's Program specific tracking and reporting requirements. The tool is fully supported by Deloitte methods, tools, coaches, training, and job aids, in addition to a full-time, 24x7 application support team. The figure below provides sample PMC screens and dashboards. Deloitte 01101,01 nn p mwm Cenner hojest Health me fxi• rdiyMlo0 54.4. y Pa*. 5.45+ 12 . Mr P52.1.x....fx. 11.1.1.0 11.5 1.1111 a... U....F RorkP..: 130,00.504 1,5,5.12. 1WCwnF.14.p.1.10 .. SPI 4v i[ 1,1u. 5.5.10142 t 1a.d Na61 11 15 Shaw, 1t1 won a.e.Sl 1r5 CaVek. W11 t1FP.Mw.C4 Fn1u l•voi: 120pard,Coo, C.i..nll. 5.4.1 a..fly: R01.a14.10w. A.m. .511 to lc.nl an$k P1 ...55*PIaIPW1 ■■0e5a• I.w. a.. w. ■531 11. 01MNya... P<■p6ifopw Dewx.. 1, �eW uqW •R�1S`a9AAaP+•••to�YL4.tp .sAP.w■p5] 13 LBW op pw1 1104.0 Felfay 00W1111,1111,11 .4N1 :BF'SY •fm v.aa. p. 1'p"1ep111456NpA1d .5R. itCO •FCC SB IC to U.. 910..af'4......1 lmp.r 9awe1 n 10 Sample PMC Screens and Dashboards 6 4. Project Governance Deloitte will work with City to establish a governance framework that will help facilitate critical decision -making, effective communication, perform oversight of partners, and provide quality assurance of the implementations. This will include defining the members and roles of the Steering Committee and the Executive Leadership Team while establishing how the PM0 collaborates with and supports the City. Next, we work with the City to define the roles and responsibilities needed for the ERP project. The following figure describes the different escalation roles and responsibilities for this project: Provide strategic vision and priorities Resolve escalated issues, risks, or trade-offs between schedule, scope, budget, or quality • Review change requests with significant program impact Resolve escalated issues and risks and major trade-offs between schedule, scope, budget, or quality Review and approve change requests; escalate when necessary Escalate program challenges to Steering Committee when necessary Manage cross -team activities and provide direction for consolidated schedule, scope and approach Triage and resolve issues, risks, and change requests (CRs) Escalate program challenges and CRs to Executive Leadership Team when appropriate tOff 4.1 Risk Management Deloitte will work with City to follow a defined process in managing issues and risks, with an emphasis on trying to resolve issues at the lowest level of the organization across projects. Deloitte will follow a six -step approach to issue management with PMC. Issue Issue Identification Documentation & Tracking Figure 13 Issue Management Issue Analysis Issue Escalation Issue Categorization & Prioritization Issue Resolution 7 Steps Description Step 1: Issue Identification • A potential issue that may impact project progress is identified. Step 2: Issue • Based on the issue's source, the issue is logged into PMC to track the issue to Documentation completion. The identifying party is responsible for entering a description of the and Tracking issue, identification date, and the potential team responsible for resolving the issue. Step 3: Issue Analysis • The associated project team analyze the issue and perform an initial evaluation of the source, cause, and system as well as business impact and develop recommendations for resolution. • An initial priority of the issue is also determined at this point to enable appropriate escalation of the issue. • Once the priority is determined, it is assigned to a project team member for resolution with a planned issue resolution date. Issues that cannot be resolved at lower levels within the project team are escalated to Project Leadership and subsequently presented at the risk management group and executive steering committee. Step 4: Issue • Issues are escalated to the appropriate project personnel, leaders, and Escalation sponsors. Escalation includes communication of open issues as well as engaging the proper City resources needed to resolve issues. Step 5: Issue • The ERP project PMO collaboratively identifies the category of business area to which Categorization the issue belongs, the priority of the issue, and a plan for resolution that includes the and target due date and assigned resources. Prioritization Step 6: Issue • The Program Management Office works with the project teams to resolve the Resolution issue. • An issue resolution strategy is developed including taking actions to eliminate/prevent in the future, implementing actions to reduce the probability or impact of the risk, shifting the risk to another stakeholder/department, or acknowledging the risk and preparing contingency plans if it occurs. • Once an issue is resolved, it is marked as complete in PMC, as appropriate. Risk and Issue Resolution Steps In addition, Deloitte will work with the City to establish a mechanism to monitor identified risks through the associated project's life cycle as well as review the risk status and updates of associated program risk registers. 8 5. Timeline The high-level timeline below shows the activities and associated timeline frames for this SOW. Deloitte can engage on Project Foundation and Solution Architecture prior to the start of the ERP project. The timeline and delivery for PMO Services should be aligned to start after the beginning of Solution Architecture, and before the start of the ERP implementation. Proj Foundation Solution Architecture 2 3 4 3 10 11 Project Kickoff, Setup PMC D IpP g M g tPl Current State System Landscape Diagram Etta!' hFt tt Sit A lit t D I pM t P g S h d l Conduct On -Going Program Management Tasks Status Meeting (with Master Program Schedule Management), Risk Management Conduct On -Going System Integration AdvisoryServices+ Submit Monthly Status Report (Deliverable) * * * * * * * * * * * * *PMO Services start assumes a June 2024 start date for the ERP implementation project. 6. Deloitte Resources * * * Project Close Out Roles Responsibilities Program Management Office Manager Program Management Office Specialist • Manages the Program Management Team. • Reports directly to the Executive Steering Committee and the City PMO. • Provides expertise in Program management process implementation across various domains and areas including with the Master Program Schedule. • Implements and manages risk management plan and approach for the Program. Program Management Office Analyst Solution Architect Functional SME's Project Advisor (As Needed Basis) • Assists in the delivery of Program management services to manager and Program specialist. • Work across all City of Miami solution architects to complete tasks and deliverables. • Hold meetings with respective City's SME to gain understanding of current state and help build Future state architecture. • Advise overall Program and individual project quality and risk management • Provide subject matter expertise in financial processes. • Advise during development of the Program governance model. 9 7. Invoice Schedule Deloitte Consulting will invoice the City on the schedule indicated below: Invoice Invoice Description Month(s) 1 Project Kickoff Deck 2 Project Management Plan (PMP) 3 Current State System Landscape Diagram 4 Future State Solution Architecture 5 Master Program Schedule 6-21 Steering Committee Status Updates (x17) 2 3 4 4 5-21 8. Costs Deloitte Consulting will perform the Services on a fixed -fee basis, measured by installments contingent on completion of Deliverables set forth in the table below. Based on the scope, timing, City responsibilities, and assumptions set forth herein, Deloitte Consulting's fees for the Services will be $3,498,575. Deloitte Consulting will invoice the City the fee amounts listed in the table below as indicated: Invoice Invoice Description Month(s) Invoice Amount 1 Project Kickoff Deck 2 Project Management Plan (PMP) 3 Current State System Landscape Diagram 4 Future State Solution Architecture 1 $51,175 2 $132,225 3 $47,225 4 $110,500 5 Master Program Schedule 4 $144,625 6-21 Steering Committee Status Updates (x17) *Inclusive of PMO Services provided 5-21 $177,225 $3,498,575 Notwithstanding the foregoing, Client agrees to pay to Deloitte Consulting a pro-rata amount of the applicable fee amount within thirty (30) days of early termination of this SOW by either party as permitted under the Contract. 9. Deliverable Acceptance (a) Client shall approve each Deliverable that conforms in all material respects to the 10 requirements set forth in this SOW. Within ten (10) business days (or such other period as agreed upon by parties) from its receipt of a Deliverable, Client shall provide Deloitte Consulting with (i) written approval of such Deliverable or (ii) a written statement which identifies in reasonable detail, with references to the applicable Specifications, all of the deficiencies preventing approval (the "Deficiencies"). (b) Deloitte Consulting shall have five (5) business days from the date it receives the notice of Deficiencies to complete corrective actions in order for such Deliverable to conform in all material respects to the applicable Specifications. Client shall complete its review of the corrected Deliverable in two (2) business days and notify Deloitte Consulting in writing of acceptance in accordance with the foregoing provisions of this Section. (c) Notwithstanding the foregoing provisions of this Section, approval of a Deliverable shall be deemed given if Client has not provided Deloitte Consulting with a notice of Deficiencies for such Deliverable prior to the expiration of any period for Client review thereof as set forth in this Section, or if Client uses the Deliverable in production. (d) To the extent that any Deliverable has been approved by Client at any stage of Deloitte Consulting's performance under the SOW, Deloitte Consulting shall be entitled to rely on such approval for purposes of all subsequent stages of Deloitte Consulting's performance under the SOW. Client agrees that, in the event an approved Deliverable differs from the Specifications for such Deliverable, the Specifications shall be deemed modified to conform with such approved Deliverable. 11 10. Key Assumptions The following is a list of some of the assumptions and expectations that, together with the information provided to Deloitte as of the date of this SOW, the nature and scope of the Services, the expected resource requirements and other commitments from the City, and the anticipated duration of the Services, form the "Assumptions" for this SOW and the basis of Deloitte's pricing. A deviation from the Assumptions may cause changes to Deloitte's schedule, fees, expenses, level of effort or otherwise impact Deloitte's performance of the Services, and the parties will enter into a Change Order to reflect any adjustments to the Services and/or pricing for such services as a result thereof. 1) Deloitte will not perform any system development life cycle ("SDLC") activities; it will be sole responsibility of the City and System Integrators. This includes configuration, forms and report development, testing, data conversion, interfaces, training, change management, operational redesign, go -live, and post -implementation support activities. 2) SDLC activities will be staffed and managed by the System Integrator teams that will report appropriate implementation status and details to the City Program Management Office within agreed upon timelines. 3) Deloitte will not be performing any testing of the Oracle Cloud solution (software or hardware). 4) Deloitte is not responsible for verifying that City requirements have been correctly and completely defined. 5) Deloitte is not providing Independent Verification and Validation (IV&V) services as part of this SOW. 6) Deloitte assumes that the key stakeholders will remain engaged and supportive of the Program's objective and direction. 7) Deloitte assumes required resources, such as budget, personnel, and equipment, will be available throughout the Program by the City. 8) Deloitte assumes that all team members will collaborate effectively, communicate openly, and work well together to achieve Program goals. 9) Deloitte assumes that the project milestones can be met without encountering major delays based on the System Integrators contract(s) and approved project work plan(s). If major delays based on the System Integrators contract(s) and approved project work plan(s) do occur, leadership teams from each partywill discuss and determine (within 10 business days of the identified major delay) if a Change Order is needed to reflect any adjustments to the services, timelines, resources, and/or pricing for services due to the delay. 10) Deloitte assumes that the associated system implementation scope will remain stable and will not undergo significant changes that could impact timelines or resources. If significant changes that could impact scope, timelines or resources do occur, leadership teams from each party will discuss and determine (within 10 business days of the identified significant change) if a Change Order is needed to reflect any adjustments to the services, timelines, resources, and/or pricing for services due to the delay. 11) Deloitte will not supply any implementation tools or templates for use by the System Integrator. 12) The City will extend virtual capability for meetings and collaboration. All project resources will have the capability to work collaboratively in a virtual environment. 13) The scope of Program Management Services are limited to what is defined in this SOW. Additional services would need to be agreed upon and signed with appropriate Change Orders and/or amendments including timeline extension. 14) After the kick-off, the City will provide Deloitte with associated resources as well as scheduled "office hours" to address any questions and concerns. As the Project continue, updates to any 12 process, artifacts, or tools will be completed and communicated in an efficient and timely manner to all stakeholders. 15) The City maintains responsibility for management of its system integrators including ensuring on time delivery of their respective activities. 16) The City is responsible for identifying the proper stakeholders and key decision makers to review and approve all deliverables. 17) The City will appoint a Project Sponsor(s) as needed to help the Deloitte team communicate to relevant stakeholders and provide decisions and approvals to avoid delay in project deliverables and project completion. 18) Deloitte Consulting Project Management Center ("PMC") tool is available for use by agreed upon Client's end users for the duration of this SOW solely in conjunction with this SOW. PMC may not be used by Client for activities unrelated to this SOW. Upon completion of this SOW and request by Client, the Project Work Plan, issues, risks, change requests, decisions, and action items can be downloaded from PMC by Deloitte Consulting and delivered to Client in Microsoft Excel or Microsoft Project formats. 19) The City will still be responsible to review and approve all ERP program deliverables. Deloitte's review will not take the place of the city's review and approval, it will only augment it. Deloitte will not provide feedback on deliverables directly to the system integrator, all feedback will be presented to the City of Miami, for consolidation and submission back to the system integrator. 13 11. Additional Terms and Conditions Notwithstanding anything in Contract to the contrary, including Contract, Amendment No. 2, Exhibit D, Section 3.4, it is agreed by both parties that this section entitled Additional Terms and Conditions hereby amends the Contract, Amendment No.2, for purposes of this SOW and that these terms and conditions are fully enforceable with respect to this SOW. In the event of an inconsistency between the provisions of this SOW and the City's Purchase Order, the provisions of this SOW will take precedence. For purposes of this SOW, "Customer" means the City. 1. The second to last sentence of Contract, Section 2.3.1 (Suspension of Work) is hereby deleted. The following sentence shall be added to the end of Section 2.3.1: "If Contractor resumes performance of the Contract and the resumption of performance causes an increase in costs, the resumption of such services will be pursuant to a mutually agreeable Change Request. 2. "Satisfactorily" is deleted in both instances it is referenced in Contract, Section 2.3.2 (Termination for Convenience). The last sentence of Contract, Section 2.3.2 is modified to say: "Except for Contractor IP, all work in progress will become the property of the City and will be turned over promptly by the Contractor." 3. The following replaces and supersedes Contract, Section 2.3.3 (Termination for Cause): City may terminate this SOW for cause by giving thirty (30) days prior written notice to Contractor. Contractor shall have the right to cure the breach within the notice period. Upon any termination, City shall pay Contractor for all services performed through the effective date of termination. 4. The following replaces and supersedes Contract, Section 7.5 (Indemnification): Contractor shall indemnify, defend and hold harmless the City and their respective personnel from all Claims attributable to claims of third parties solely for bodily injury, death or damage to real or tangible personal property, to the extent directly and proximately caused by the negligence or intentional misconduct of Contractor while engaged in the performance of the Services; provided, however, that if there also is fault on the part of any entity or individual indemnified hereunder or any entity or individual acting on the City's behalf, the foregoing indemnification shall be on a comparative fault basis. Contractor agrees to indemnify, defend and hold harmless the City from all Claims attributable to claims of third parties for infringement by a deliverable of any U.S. patent existing at the time of delivery or copyright or any unauthorized use of any trade secret, except to the extent that such infringement or unauthorized use arises from (i) modification of the deliverable other than by Contractor or its subcontractors, or use thereof in a manner not contemplated by this engagement, (ii) the failure of the City to use any corrections or modifications made available by Contractor, (iii) information, materials, instructions, specifications, requirements or designs provided by or on behalf of the City, or (iv) the use of the deliverable in combination with any platform, product, network or data not provided by Contractor. If the City's use of any such deliverable, or any portion thereof, is or is likely to be enjoined by order of a court of competent jurisdiction as such an infringement or unauthorized use, Contractor, at its option and expense, shall have the right to (x) procure for the City the continued use of such deliverable, (y) replace such deliverable with a non - infringing deliverable, or (z) modify such deliverable so it becomes non -infringing; provided that, if (y) or (z) is the option chosen by Contractor, the replacement or modified deliverable is capable of performing substantially the same function. In the event Contractor cannot reasonably procure, replace or modify such deliverable in accordance with the immediately preceding sentence, Contractor may require the City to cease use of such deliverable and refund the professional fees paid to Contractor with respect to the 14 services giving rise to such deliverable. 5. The second to last sentence is deleted from Section 7.6 (Limitation of Liability) and the following is added to Section 7.6: Contractor, its subsidiaries and subcontractors, and its respective personnel shall not be liable to Department or the City for any claims, liabilities, damages or expenses relating to Contract, this SOW or the Services ("Claims") for an aggregate amount in excess of the fees paid by City to Contractor under this SOW, except to the extent resulting from the recklessness, bad faith, or intentional misconduct of Contractor or its subcontractors. In no event shall Contractor, its subsidiaries or subcontractors, or their respective personnel be liable to the Department or the City for any loss of use, data, goodwill, revenues, or profits (whether or not deemed to constitute a direct Claim), or any consequential, special, indirect, incidental, punitive, or exemplary loss, damage, or expense relating to the Contract, this SOW or the Services. In circumstances where any limitation on damages or indemnification provision hereunder is unavailable, the aggregate liability of Contractor, its subsidiaries and subcontractors, and their respective personnel for any Claim shall not exceed an amount that is proportional to the relative fault that the conduct of Contractor and its subcontractors bears to all other conduct giving rise to such Claim- 6. The rights granted in Section 8.4 (Intellectual Property) are subject to Contractor's retained rights in and to Contractor IP. Upon payment for the applicable deliverable, Contractor hereby grants to City the right to use, for City's internal business purposes, any Contractor IP included in a deliverable created by Contractor for delivery to City under this SOW in connection with City's use of such deliverable. "Contractor IP" means works of authorship, materials, information, and other intellectual property created prior to or independently of the performance of the services, or created by Contractor or its subcontractors as a tool for their use in performing the services, plus any modifications or enhancements thereto and derivative works based thereon. 7. The following replaces and supersedes Section 11.2.1 (Proposal of Corrective Action Plan): In addition to the processes set forth in the Contract (e.g., service level agreements), if there is a performance deficiency that requires correction by the Contractor, then the City will notify the Contractor. The correction must be made within a timeframe specified by the City, which shall be no less than 10 business days. The Contractor shall provide the City with a corrective action plan describing how the Contractor will address all issues of contract non-performance, repeated deliverable rejections, or contract non-compliance, in each case other than tardy deliverable submissions caused by events outside of Contractor's control. 8. Either party may request changes to the services, deliverables, and/or any other aspect of this SOWthrough a written change request ("Change Request"). Promptly thereafter the parties shall discuss what impact the Change Request will have on the services and deliverables and on pricing, timing, and other terms of this SOW. Any changes to this SOW agreed upon by the parties as a result of the foregoing process shall be set forth in a change order signed by the parties ("Change Order"). Once a Change Order is signed it shall amend, and become part of, this SOW. Neither party is obligated to change the services, deliverables, or any other aspect of this SOW unless a Change Order for such change has been signed by the parties. Notwithstanding anything to the contrary in the Contract, including Section 11.4 (Force Majeure, Notice of Delay, and No 15 Damages for Delay), in the event of any delay encountered that is beyond the reasonable control of Contractor, failure by City to meet its obligations under this SOW, or failure of an assumption listed in this SOW (each a "Change Order Event"), Contractor shall be entitled to a Change Order to address the adverse impact of such event on Contractor. Contractor shall notify City within a reasonable period after becoming aware of a Change Order Event. If the parties do not sign a Change Order within thirty (30) days of City's receipt of such notice, Contractor may suspend or terminate the services upon written notice to the City. 9. The parties agree that the following provisions are not applicable to this SOW: Contract, Sections 3.2.2 (Preferred Pricing) and 6.7 (Time is of the Essence). 10. Purchase Order Provisions: The parties agree that Contractor is not providing goods under this Statement of Work. The parties also agree that the following provisions of the Purchase Order are deleted in their entirety: Section 3 (Indemnification); Section 5 (Default); Section 10 (Warranty); Section 12 (Royalties and Patents); Section 13 (Payment); Section 15 (Termination); Section 23 (Uniform Commercial Code) and Section 25 (Bonding). Exhibit A-1 shall supersede and replace Section 24 (Insurance) of the Purchase Order for purposes of this Statement of Work. 11. Nondiscrimination: Contractor represents and warrants to the City that Contractor does not and will not engage in discriminatory practices and that there shall be no discrimination in connection with Contractor's performance under this Contract on account of race, age, religion, color, gender, gender identity, sexual orientation, national origin, marital status, physical or mental disability, political affiliation, or any other factor. Contractor further covenants that no otherwise qualified individual shall, solely by reason of race, age, religion, color, gender, gender identity, sexual orientation, national origin, marital status, physical or mental disability, political affiliation, or any other factor, be excluded from participation in, be denied services, or be subject to discrimination under any provision of this Contract. 12. -Verify Employment Verification: By entering into this Contract, Contractor and its subcontractors are jointly and severally obligated to comply with the provisions of Section 448.095, Florida Statutes, as amended, titled "Employment Eligibility." Contractor affirms that (a) it has registered and uses the U.S. Department of Homeland Security's E-Verify system to verify the work authorization status of all new employees of Expert Contractor; (b) it has required all subcontractors to this Contract to register and use the E-Verify system to verify the work authorization status of all new employees of the subcontractors; (c) it has an affidavit from all subcontractors to this Contract attesting that the subcontractor does not employ, contract with, or subcontract with, unauthorized aliens; and (d) it shall maintain copies of any such affidavits for the duration of the Contract. Registration information is available at: http://www.uscis.gov/e- verify. If the City has a good faith belief that Contractor has knowingly violated Section 448.09(1), Florida Statutes, then City shall terminate this Contract in accordance with Section 448.095(5)(c), Florida Statutes. In the event of such termination, Contractor agrees and acknowledges that it may not be awarded a public contract for at least one (1) year from the date of such termination and that Contractor may be liable for any additional costs incurred by the City because of such termination. In addition, if City has a good faith belief that a subcontractor has knowingly violated any provisions of Sections 448.09(1) or 448.095, Florida Statutes, but Contractor has otherwise complied with its requirements under those statutes, then Contractor agrees that it shall terminate the contract with the subcontractor upon receipt of notice from the City of such violation by subcontractor in accordance with Section 448.095(5)(c), Florida Statutes. Any challenge to termination 16 under this provision must be filed in the Circuit or County Court by the City, the Contractor, or subcontractor no later than twenty (20) calendar days after the date of said termination. 13. Counterparts, Electronic Signatures: This Statement of Work may be executed in counterparts, each of which shall be an original as against either party whose signature appears thereon, but all of which taken together shall constitute but the same instrument. An executed facsimile or electronic scanned copy of this Statement of Work shall have the same force and effect as the original. The parties shall be entitled to sign and transmit an electronic signature on this Statement of Work (whether by facsimile, PDF, or other email transmission), which signature shall be binding on the party whose name is contained therein. Any party providing an electronic signature agrees to promptly execute and deliver to the other parties an original signed Statement of Work upon request. 14. Antitrust Violator Vendors. A person or an affiliate who has been placed on the antitrust violator vendor list following a conviction or being held civilly liable for an antitrust violation may not submit a bid, proposal, or reply on any agreement to provide any good or services to a public entity; may not submit a bid, proposal, or reply on any agreement with a public entity for the construction or repair of a public building or public work; may not submit a bid, proposal, or reply on leases of real property to a public entity; may not be awarded or perform work as a grantee, supplier, subcontractor, or consultant under an agreement with a public entity; and may not transact new business with a public entity. (PAGE LEFT BLANK — SIGNATURE PAGE FOLLOWS) 17 IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed by their respective Officials thereunto duly authorized on the date provided herein. ATTEST: BY: Mohammad H Fasihi Name: BY: "Deloitte Consulting" or "Deloitte" or "Contractor" DELOITTE CONSULTING LLP, a foreign limited liability partnership authorized to conduct business in Florida Name: David Friedman Title: Managing Director, Deloitte Title: Principal Date: 08/09/2024 ATTEST: C..`. BY: Signed by: Date: 08/09/2024 "City" CITY OF MIAMI, a Florida municipal corporation BY: 1 a 141'41 Todd B. Hannon Arthur Noriega V City Clerk City Manager August 27, 2024 1 16:55:30 EDT August 27, 2024 1 13:57:48 EDT Date: Date: APPROVED AS TO LEGAL FORM AND APPROVED AS TO INSURANCE CORRECTNESS: DS REQUIREMENTS: BY:at6f- U yww� III BY: George K. Wysong III (Matter 21-1564) Anne Marie Sharpe, Director City Attorney Risk Management August 12, 2024 1 11:33:20 EDT Date: August 23, 2024 1 14:22:10 EDT Date: Efioa =,sasFz ao tin 18 Deloitte. August 9, 2024 Private and confidential Ms. Aimee Gandarilla Procurement Assistant City of Miami Procurement Department 444 SW 2" Avenue, 6thfloor, Miami, FL 33130 Subject: Deloitte Statement of Work for Program Management Services for Oracle Cloud ERP ("Statement of Work") Dear Ms. Gandarilla, Deloitte LLP Brickell World Plaza 600 Brickell Avenue, Suite 3700 Miami, FL 33131-3090 Tel: +1 314 342 4900 www.deloitte.com I am an Associate General Counsel in the Office of General Counsel of Deloitte LLP and have acted as counsel to Deloitte Consulting LLP ("Deloitte Consulting"), a limited liability partnership and a subsidiary of Deloitte LLP, and have the authority to deliver this letter. In my capacity as such counsel, I am familiar with the above -referenced Statement of Work. Based upon the foregoing, I am confirming that David A. Friedman, as a Principal of Deloitte Consulting LLP in good standing, has the requisite power and authority to execute Deloitte Consulting's Statement of Work on behalf of Deloitte Consulting and to bind Deloitte Consulting accordingly. Sincerely, Amy Carlucci Associate General Counsel Office of General Counsel Deloitte LLP ACCORD ® CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 05/30/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER MARSH USA, LLC. 1166 Avenue of the Americas New York, NY 10036 Attn: realestate.certrequest@marsh.com CN102871568-STND-GAWU-24-25 CONTACT NAME' PHONE FAX (A/C No Ext): (A/C, No): E-MAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # INSURER A: Continental Casualty Company 20443 INSURED Deloitte LLP; Deloitte & Touche LLP; Deloitte Consulting LLP; Deloitte Tax LLP; Deloitte Services LP; Deloitte Financial Advisory Services LLP; Deloitte Transactions and Business Analytics LLP 30 Rockefeller Plaza New York, NY 10112 INSURER B: The Continental Insurance Company 35289 INSURER C : American Casualty Company of Reading PA 20427 INSURER D : Valley Forge Insurance Company 20508 INSURER E : INSURER F : COVERAGES CERTIFICATE NUMBER: NYC-011945243-02 REVISION NUMBER: 2 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICY NUMBER POLICY EFF (MMIDD/YYYY) POLICY EXP (MMIDD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY X X GL 6024588868 06/01/2024 O 06/01/2025 EACH OCCURRENCE $ 1,000,000 CLAIMS -MADE X OCCUR DAMAGE TO RENTED PREMISES (Ea occurrence) $ 1,000,000 MED EXP (Any one person) $ 10,000 PERSONAL & ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PRO JECT X PER: LOC GENERAL AGGREGATE $ 2,000,000 PRODUCTS - COMP/OP AGG $ 2,000,000 $ A AUTOMOBILE X LIABILITY ANY AUTO OWNED SCHEDULED AUTOS NON -OWNED AUTOS ONLY X X BUA6024588871 06/01/2024 06/01/2025 COMBINED SINGLE LIMIT (Ea accident) $ 5,000,000 BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ $ B X UMBRELLA LIAB EXCESS LIAB X OCCUR CLAIMS -MADE 7014955544 06/01/2024 06/01/2025 EACH OCCURRENCE $ 3,000,000 AGGREGATE $ 3,000,000 DED X RETENTION $ 10.000 $ C C D WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANYPROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below Y / N Y N /A X WC 6024588837 (AOS) WC 6024588840 (CA) WC 6024588854 (AZ, OR, WI) 06/01/2024 06/01/2024 06/01/2024 06/01/2025 06/01/2025 06/01/2025 X PER STATUTE OTH- ER E.L. EACH ACCIDENT $ 1,000,000 E.L. DISEASE - EA EMPLOYEE $ 1,000,000 E.L. DISEASE - POLICY LIMIT $ 1,000,000 D Stop Gap (OH, ND, WA) GAP 6042880616 (OH, ND, WA) 06/01/2024 06/01/2025 1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Re: AWS Chatbot Development The City of Miami is included as Additional Insured (except Workers' Compensation) where required by written contract. General and Auto Liability are primary and non- contributory over any existing insurance and limited to liability arising out of the operafions of the named insured subject to policy terms and conditions. Waiver of subrogation is applicable where required by written contract and subject to policy terms and conditions. CERTIFICATE HOLDER CANCELLATION City of Miami Risk Management Department 444 SW 2nd Avenue, 9th Floor Miami, FL 33130 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE use ��� ACORD 25 (2016/03) © 1988-2016 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD ACCORD ® CERTIFICATE OF LIABILITY INSURANCE DATE(MM/DD/YYYY) 05/30/2024 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER MARSH USA, LLC.PHO 1166 AVENUE OF THE AMERICAS NEW YORK, NY 10036 Attn: RealEstate.CertRequest@marsh.com CN102871568-STND-PROF-24-25 CONTACT NAME' (A/CN NE o Ext): FAX No): E-MAIL ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # INSURER A : Swiss Re Corporate Solutions Capacity Insurance Corp. 29874 INSURED Deloitte LLP; Deloitte & Touche LLP; Deloitte Consulting LLP; Deloitte Tax LLP; Deloitte Services LP; Deloitte Financial Advisory Services LLP; Deloitte Transactions and Business Analytics LLP 30 Rockefeller Plaza New York, NY 10112 INSURER B : INSURER C: INSURER D INSURER E : INSURER F : COVERAGES CERTIFICATE NUMBER: NYC-011945245-03 REVISION NUMBER: 2 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDL INSD SUBR WVD POLICY NUMBER POLICY EFF (MMIDD/YYYY) POLICY EXP (MMIDD/YYYY) LIMITS COMMERCIAL GENERAL LIABILITY OMED I EACH OCCURRENCE $ CLAIMS -MADE OCCUR DAMAGE TO RENTED PREMISES (Ea occurrence) $ EXP (Any one person) $ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PRO JECTOTHER:$ PER: LOC GENERAL AGGREGATE $ PRODUCTS - COMP/OP AGG $ AUTOMOBILE LIABILITY ANY AUTO OWNED SCHEDULED AUTOS NON -OWNED AUTOS ONLY `4/.4%ft\ /�v l �` COMBINED SINGLE LIMIT (Ea accident) $ BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ $ UMBRELLA LIAB EXCESS LIAB O OCCUR CLAIMS -MADE EACH OCCURRENCE $ AGGREGATE $ DED RETENTION $ $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY ANYPROPRIETOR/PARTNER/EXECUTIVE OFFICER/M EMBER EXCLUDED? (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below Y / N N N /A PER STATUTE OTH- ER E.L. EACH ACCIDENT $ E.L. DISEASE - EA EMPLOYEE $ E.L. DISEASE - POLICY LIMIT $ A Professional Liability 5477.2 06/01/2024 06/01/2025 Per Claim Aggregate 8,000,000 8,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Re: AWS Chatbot Development 1. This policy is non -cancellable during the period shown. 2. The issuance of this certificate of insurance does not make the person or organization to whom it is issued an additional insured, nor does it modify in any manner the contract of insurance between the insured and the insurer. Cyber, network, privacy, confidentiality and technology errors and omissions are included in the Professional Liability coverage form. Professional Liability includes Full Prior CERTIFICATE HOLDER CANCELLATION City of Miami Risk Management Department 444 SW 2nd Avenue, 9th Floor Miami, FL 33130 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE use ��� ACORD 25 (2016/03) © 1988-2016 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: CN102871568 LOC #: New York ACORO� ADDITIONAL REMARKS SCHEDULE Page 2 of 2 AGENCY MARSH USA, LLC. POLICY NUMBER CARRIER NAIC CODE NAMED INSURED Deloitte LLP; Deloitte & Touche LLP; Deloitte Consulting LLP; Deloitte Tax LLP; Deloitte Services LP; Deloitte Financial Advisory Services LLP; Deloitte Transactions and Business Analytics LLP 30 Rockefeller Plaza New York, NY 10112 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Certificate of Liability Insurance CONTINUED FROM DESCRIPTION SECTION: Acts coverage. ACORD 101 (2008/01) © 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD From: Ouevedo, Terry To: Gandarilla, Aimee; Gomez Jr., Francisco (Frank) Cc: Aviles, Yesenia Subject: RE: Agreement Deloitte SOW Oracle Cloud Date: Monday, August 12, 2024 8:30:22 AM Attachments: image002.pnq image003.pnq Good Morning Aimee, The COI is adequate. Regards, g- City of Miami Risk Management Department 9th Floor 444 SW 2nd Avenue Miami, Florida 33130 (305) 416-1641 Office (305) 416-1710 Fax Tquevedo(miamigov.com `/ Senuury, S r4acc y, aid %a orrccry ata gardefuu0v cat\ O� 4 (e.°` From: Gandarilla, Aimee <AGandarilla@miamigov.com> Sent: Monday, August 12, 2024 8:23 AM To: Gomez Jr., Francisco (Frank) <FGomez@miamigov.com> Cc: Quevedo, Terry <TQuevedo@miamigov.com>; Aviles, Yesenia <YAviles@miamigov.com> Subject: FW: Agreement Deloitte SOW Oracle Cloud Good morning Frank, Please advise. Thank you. Thank you, IQunee candcvcitea ANTI -HUMAN TRAFFICKING AFFIDAVIT I. The undersigned allirms, ccrtilies, attests. and stipulates as follows: a. The entity is a non -governmental entity authorized to transact husiness in the State of Florida and in good standing with the Florida Department of Slate. Division ol'Corporations. b. The nongovernmental entity is either executing, renewing, or extending a contract (including, but not limited to, any amendments, as applicable) with the City of Miami ("City") or one of its agencies. authorities. boards. trusts, or other City entity which constitutes a govemmental entity as defined in Section 287.138( I ), Florida Statutes (2024). c. The nongovernmental entity is not in violation of Section 787.06, Florida Statutes (2024). titled "Human trallicking.- d. The nongovernmental entity does not use "coercion" for labor or services as defined in Section 787.06. Florida Statutes 12024), attached and incorporated herein as Exhibit Affidavit-1. 2. Under penalties of perjun, I deg lure the following: a. 1 have read and understand the foregoing Anti -I -lumen Trafficking Affidavit and that the facts, statements and representations provided in Section I are true and correct. h. I am an officer or a representative of the nongovernmental entity authorized to execute this Anti - Human Trafficking Aflidayit. Nongovernmental Entity: _Deloitte Consulting LLP - Name: _Mohammad H Fasihi Officer Title: _Managing Director Signature of Officer. - Ofce Address: 600 Brickell Ave 37th Floor, Miami, Fl 33131 Email Address: mfasihi@deloitte.com Main Phone Number: _202-596-0209 FEIN No. 0/6 -1/4/5 /4/5/1 /3 STATE OF FLORIDA COUNTY OF MIAMI-DADE 1 Ise f regoing instrument was sworn to and sub,,eribed before me by means off physical presence or O online notarization, this '�I' , of byA riiiitttMAD illailr, as the authorized officer or representative for the nongovernmental entity.. Ile ;het ,person' ,' known to me or has produccdp(Ati.Vtva cleft, identification, 4,. iE;t:"Siy) r40 .C-;.4"--47;., Atict ',Ism iiiiiii Signature of Person Taking Oat /fr2i(fg EW if ,� i (Printed, Typed, or Stamped Name of Notary Public) Olivera, Rosemary From: Gandarilla, Aimee Sent: Wednesday, August 28, 2024 9:53 AM To: Hannon, Todd Cc: Olivera, Rosemary; Brown, Sadie; Reinike-Heinemann, Evelyn Subject: Executed Agreement Deloitte SOW Oracle Cloud (matter 21-1564) Attachments: Agreement Deloitte SOW Oracle Cloud (matter 21-1564).pdf Good morning Todd, Please find attached the fully executed copy of an agreement from DocuSign that is to be considered an original agreement for your records. Thank you, Aimee candanillai Procurement Assistant City of Miami Procurement Department 444 SW 2nd Avenue, 6t"floor, Miami, FL 33130 P (305) 416-1906 F (305) 400-5073 E agandarilla@miami.gov "Serving, Enhancing, and Transforming our Community" i