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HomeMy WebLinkAboutBack-Up DocumentsCITY OF MIAMI, FLORIDA INTER -OFFICE MEMORANDUM To : Arthur Noriega V City Manager CDocusignea by: 8954e3C2 , FROM : Annie Perez, CPPO Director/Chief Procurement Officer Procurement Department DATE : May 13, 2025 FILE: SUBJECT :Recommendation for Approval Accessing City of Hollywood, Florida Contract No. RFP-045-23- SK for Micro Transit Services REFERENCES: ENCLOSURES: RECOMMENDATION: Based on the findings below the Department of Procurement ("Procurement") hereby recommends the accessing of the City of Hollywood, Florida ("Hollywood") Contract No. RFP-045-23-SK for Micro Transit Services, for the City of Miami's Department of Resilience and Public Works ("RPW"). The awarded vendor, and contract terms and amount are listed below. Contract Number / Title: Estimated Contract Amount: Contract Term: RFP-045-23-SK $1,228,403.00 An initial one (1) year period with an option to renew for three (3) additional one (1) year periods that will expire on June 30, 2027, subject to any extensions and/or replacement contracts by Hollywood. Recommended Vendor: Circuit Transit, Inc. ("Circuit"). BACKGROUND: The City of Miami is in need of a turn -key solution to provide Micro Transit Services. Procurement, on behalf of RPW recommends the accessing of Hollywood Contract No. RFP-045-23-SK for Micro Transit Services, which was competitively solicited under full and open competition and met all of the City's criteria for accessing the contract. Accordingly, approval of this recommendation is requested. Your signature below will indicate approval of this recommendation. APPROVED BY: AP:jg Doc9Signed by: argum, Navicla. 96462J38B4^A... Arthur Noriega V City Manager DATE: May 13, 2025 1 16:45:54 EDT cc: Natasha Colebrook -Williams, Deputy City Manager Asael ("Ace") Marrero, Assistant City Manager Larry M. Spring Jr., CPA, Chief Financial Officer Juvenal Santana, Director of Resilience and Public Works Yadissa A. Calderon, CPPB, NIGP-CPP, Assistant Director of Procurement DIVISION OF CORPORATIONS of c l C. r P `` r r f i ( o' tut official Irate of Fiurilat w b3ite Department of State / Division of Corporations / Search Records / Search by Entity Name / Detail by Entity Name Florida Profit Corporation CIRCUIT TRANSIT INC. Filing Information Document Number P18000018752 FEI/EIN Number 82-4586300 Date Filed 02/27/2018 State FL Status ACTIVE Last Event NAME CHANGE AMENDMENT Event Date Filed 05/17/2019 Event Effective Date NONE Principal Address 501 E Las Olas Blvd Suite 300 Fort Lauderdale, FL 33301 Changed: 04/05/2023 Mailing Address 501 E Las Olas Blvd Suite 300 Fort Lauderdale, FL 33301 Changed: 04/05/2023 Registered Agent Name & Address INCORP SERVICES, INC. 3458 LAKESHORE DRIVE TALLAHASSEE, FL 32312 Name Changed: 10/30/2023 Address Changed: 10/30/2023 Officer/Director Detail Name & Address Title DPST ESPOSITO, ALEXANDER 32 TIMBER TRAIL AMAGANSETT, NY 11930 Title DPTS MIRRAS, JAMES 35 GLADE RD E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason 1305 SW 8 Ave Fort Lauderdale, FL 33315 Title Executive Secretary Powell, Brian 1005 Windsor Avenue WEST PALM BEACH, FL 33401 Annual Reports Report Year Filed Date 2022 03/26/2022 2023 04/05/2023 2024 03/29/2024 Document Images 03/29/2024 --ANNUAL REPORT View image in PDF format 10/30/2023 -- Reg. Agent Change View image in PDF format 04/05/2023 --ANNUAL REPORT View image in PDF format 03/26/2022 --ANNUAL REPORT View image in PDF format 03/07/2021 --ANNUAL REPORT View image in PDF format 07/20/2020 --ANNUAL REPORT View image in PDF format 05/17/2019 -- Name Change View image in PDF format 04/30/2019 --ANNUAL REPORT View image in PDF format 02/27/2018 -- Domestic Profit View image in PDF format Florida Department of State, Division of Corporations (fag o 4xi ANNIE PEREZ, CPPO Chief Procurement Officer ARTHUR NORIEGA V City Manager SUPPLEMENT TO CONTRACT BETWEEN THE CITY OF HOLLYWOOD, FL AND CIRCUIT TRANSIT, INC. The City of Miami, a Florida Municipal Corporation ("City") is accessing contract No. RFP- 045-23-SK for the provision of a Micro Transit Services from Circuit Transit, Inc. , a for Profit Florida Corporation ("Contractor") That certain Agreement titled "Professional Services Contract for Operation of Citywide Micro -Transit Services" ("Contract") between the City of Hollywood and Circuit Transit Inc. made and entered effective as of July 1, 2023, is attached hereto and is incorporated by reference herein and is inclusive of the City of Miami legal requirements. This Supplemental Agreement ("Agreement") is entered into as of , 2025, by and between the City of Miami, a municipal corporation in the State of Florida ("City"), and Circuit Transit Inc. 1. All references to the "City of Hollywood" shall be deleted and replaced with the "City of Miami" or the "City" as applicable. 2. All references to "Company" shall be the same as references to " Circuit Transit Inc." or "Contractor," as applicable. 3. The Contract type is: This is a Non -Exclusive Contract. 4. In case of any contradictions and/or discrepancies between parts of the Agreement and this Supplement, precedence shall be given in the following decreasing order: a. This Supplement and its Exhibits; b. The Sections of the Contract and any Amendments thereto without their exhibits; c. The Exhibits to the Contract; d. Contractor's Executed Contract with City of Hollywood Request for Proposal ("RFP") No. 045-23-SK; and e. City of Hollywood Request For Proposal ("RFP") No. 045-23-SK. CIRCUIT'S RESPONSIBILITIES: A. Contractor agrees to provide the Services as specifically described, and under Exhibit "A", which by this reference is incorporated into and made a part of this Agreement. B. Contractor represents to the City that: (i) it possesses all qualifications, licenses, certificates, authorizations, registrations, and expertise required for the performance of the Services, including but not limited to full qualification to do business in Florida; (ii) it is not delinquent in the payment of any sums due the City, any City agency or instrumentality, including payment of accounts, debts, permits, fees, occupational licenses, etc., nor in the performance of any obligations or payment of any monies to the City; (iii) all personnel assigned to perform the Services are and shall be, at all times during the term hereof, fully qualified and trained to perform the tasks assigned to each; (iv) the Services will be performed in the manner described in Exhibit "A"; and (v) each person executing this Agreement on behalf of Contractor has been duly authorized to so execute the same and fully bind Contractor as a party to this Agreement. C. Contractor shall at all times provide fully qualified, competent and physically capable employees to perform the Services under this Agreement. Contractor shall possess and maintain any required licenses, permits and certifications to perform the Services under this Agreement. The City may require Contractor to remove any employee the City deems careless, incompetent, insubordinate, or otherwise objectionable and whose continued services under this Agreement is not in the best interest of the City. 2. SUPPLEMENTAL CLAUSES: a) Section A of the Contract titled "Contract Overview" is hereby deleted and replaced with the following language: A-1 Summary of Contract (a) The subject matter of this Contract is to provide the vehicles, operate and manage a micro -transit service in the Service Area as defined in and Exhibits "A" (Scope of Work) and Exhibit "B" - RFP-045-23-SK- CITYWIDE MICRO -TRANSIT SERVICES, Exhibit "D" (Service Areas"), and Exhibit E, which sets forth the terms and conditions for the performance of services described herein, and the execution hereof by the parties hereto forms a legally binding contract. (b) The Contract type is: This is a Non -Exclusive Contract. (c) The following documents are hereby incorporated into this Contract: • Exhibit "A" — Statement of Work • Exhibit "B" - RFP-045-23-SK - Citywide Micro -Transit Services • Exhibit "C" - Company's Proposal • Exhibit "D" - Service Areas • Exhibit "E" — Pricing • Exhibit "F" — Insurance Requirements and Certificate(s) of Insurance • Exhibit "G" — Anti -Human Trafficking Affidavit A-2 Contract Amount The Contract Amount shall not exceed $1,128,942.00 USD for the performance period. A-3 Performance Period Page 2 (a) The performance period commences from Effective Date and continues for a period of 12 months. This Agreement may be renewed by the parties for three one-year periods upon mutual agreement of the parties and said renewal shall be in writing. b) Section C-1 of the Contract titled "Project Manager/Company Representative" is hereby deleted and replaced with the following language: (a) The City designates Natasha Wade as the Project Manager for this Contract, who may be contacted at: Nwade@miamigov.com or (305) 416-1092. The City will provide written notice to the Company should there be a subsequent Project Manager change. The Project Manager will be the Company's principal point of contact at the City regarding any matters relating to this Contract, will provide all general direction to the Company regarding Contract performance, and will provide guidance regarding the City's goals and policies. The Project Manager is not authorized to waive or modify any material scope of work changes or terms of the Contract. (b) The Contractor designates Jason Bagley as the Contractor Representative for this Contract, who may be contacted at jason@ridecircuit.com. The Contractor will provide written notice to the City should there be a subsequent Contractor Representative change. The City has the right to assume that the Contractor Representative has full authority to act for the Contractor on all matters arising under or relating to this Contract. c) Section C-4 of the Contract titled "Invoices" is hereby deleted and replaced with the following language: (a) The Company will submit a monthly detailed invoice to the City, in a format to be defined by the Project Manager as negotiated with Company. Each invoice shall contain the following information: i. the date of the invoice and invoice number; ii. the purchase order number; iii. the Contract Item(s) according to Exhibit E — Pricing against which charges are made; iv. performance dates covered by the invoice; v. service credits offered from advertising dollars received by Company, and; vi. Net revenue credits received by the Company Upon reconciliation of all errors, corrections, credits, and disputes, payment to the Company will be made in full within 45 calendar days. Invoices received without a valid purchase order number will be returned unpaid. The Company shall submit the original invoice to: payables@miamigov.com or mail them to: City of Miami Accounts Payable, 6th Floor 444 SW 2nd Avenue Miami, FL 33130 Page 3 (b) The Contractor shall forward a copy of the invoice to the Project Manager, with the following items: i. receipts for any Reimbursable Travel Expenses, if applicable, associated with the invoice; and ii. copy of the applicable Deliverable associated with the invoice (c) The amount of compensation payable by the City to the Contractor will be based on Exhibit "E" hereto, which by this reference is incorporated into and made a part of this Agreement. (d) Payment shall be made in arrears based upon work performed to the satisfaction of the City within forty-five (45) days after receipt of Contractor's invoice for Services performed, which shall be accompanied by sufficient supporting documentation and contain sufficient detail, to allow a proper audit of expenditures, should the City require one to be performed. Invoices shall be sufficiently detailed so as to comply with the "Florida Prompt Payment Act", §218.70. - 218.79, Florida Statutes, and other applicable laws. No advance or future payments shall be made at any time. (e) Contractor agrees and understands that (i) any and all subcontractors providing Services related to this Agreement shall be paid through Contractor and not paid directly by the City, and (ii) any and all liabilities regarding payment to or use of subcontractors for any of the Services related to this Agreement shall be borne solely by Contractor. d) Section C-5 of the Contract titled "Insurance" is hereby deleted and replaced with the following language: (a) Contractor shall, at all times during the term hereof, maintain such insurance coverage(s) as may be required by the City. The insurance coverage(s) required as of the Effective Date of this Agreement are attached hereto as Exhibit "F" and incorporated herein by this reference. The City's agreement and title number must appear on each certificate of insurance. The Contractor shall add the City of Miami as an additional insured to its commercial general liability, and auto liability policies, and as a named certificate holder on all policies. Contractor shall correct any insurance certificates as requested by the City's Director of Risk Management. All such insurance, including renewals, shall be subject to the approval of the City for adequacy of protection and evidence of such coverage(s) and shall be furnished to the City Risk Management Director on Certificates of Insurance indicating such insurance to be in force and effect and any cancelled or non -renewed policy will be replaced with no coverage gap and a current Certificate of Insurance will be provided. Completed Certificates of Insurance shall be filed with the City prior to the performance of Services hereunder, provided, however, that Contractor shall at any time upon request file duplicate copies of the Certificate of Insurance with the City. (b) If, in the judgment of the City, prevailing conditions warrant the provision by Contractor of additional liability insurance coverage or coverage which is different in kind, the City Risk Management Director reserves the right to require the provision by Contractor of an amount of coverage different from the amounts or kind previously required and shall afford written notice of such change in requirements thirty (30) days prior to the date on which the requirements shall take effect. Should the Contractor fail or refuse to satisfy the requirement of Page 4 changed coverage within thirty (30) days following the City's written notice, this Agreement shall be considered terminated on the date that the required change in policy coverage would otherwise take effect. (c) Contractor understands and agrees that any and all liabilities regarding the use of any of Contractor's employees or any of Contractor's sub -contractors for Services related to this Agreement shall be borne solely by Contractor throughout the term of this Agreement and that this provision shall survive the termination of this Agreement. Contractor further understands and agrees that insurance for each employee of Contractor and each sub -contractor providing Services related to this Agreement shall be maintained in good standing and approved by the City's Director of Risk Management throughout the duration of this Agreement. (d) Contractor shall be responsible for assuring that the insurance certificates required under this Agreement remain in full force and effect for the duration of this Agreement, including any extensions hereof. If insurance certificates are scheduled to expire during the term of this Agreement and any extension hereof, Contractor shall be responsible for submitting new or renewed insurance certificates to 's Director of Risk Management as soon as coverages are bound with the insurers. In the event that expired certificates are not replaced, with new or renewed certificates which cover the term of this Agreement and any extension thereof: i. the City shall suspend this Agreement until such time as the new or renewed certificate(s) are received in acceptable form by 's Director of Risk Management; or ii. the City may, at its sole discretion, terminate this Agreement for cause and seek re -procurement damages from Contractor in conjunction with the violation of the terms and conditions of this Agreement. (e) Compliance with the foregoing requirements shall not relieve Contractor of its liabilities and obligations under this Agreement. e) Section D-1 of the Contract titled "General Conditions" is hereby deleted and replaced with the following language: (a) All notices or other communications required under this Agreement shall be in writing and shall be given by hand -delivery or by registered or certified U.S. Mail, return receipt requested, addressed to the other party at the address indicated herein or to such other address as a party may designate by notice given as herein provided. Notice shall be deemed given on the day on which personally delivered; or, if by mail, on the fifth day after being posted or the date of actual receipt, whichever is earlier. TO CONTRACTOR: TO THE CITY: Jason Bagley Circuit Transit Inc. 501 East Las Olas Blvd. Suite 300 Fort Lauderdale, FL 33301 Arthur Noriega V City Manager 444 SW 2nd Avenue, 10th Floor Miami, FL 33130-1910 Annie Perez, CPPO Page 5 Director /Chief Procurement Officer 444 SW 2nd Avenue, 6th Floor Miami, FL 33130-1910 George K. Wysong III City Attorney 444 SW 2nd Avenue, 9th Floor Miami, FL 33130-1910 Juvenal Santana Director of Public Works 444 SW 2nd Avenue, 8th Floor Miami, FL 33130 f) Section D-2 of the Contract titled "Notice of Delay" is hereby deleted and replaced with the following language: (a) If timely performance by the Company is jeopardized by the non -availability of City provided personnel, data, or equipment, the Company shall notify the City immediately in writing of the facts and circumstances causing such delay. Upon receipt of this notification, the City will advise the Company in writing of the action which will be taken to remedy the situation. (b) The Company shall advise the City in writing of an impending failure to meet established milestones or delivery dates based on the Company's failure to perform. Notice shall be provided as soon as the Company is aware of the situation; however, such notice shall not relieve the Company from any existing obligations regarding performance or delivery (c) Contractor hereby understands and agrees that in no event shall the City be liable for, or responsible to Circuit or any sub -contractor, or to any other person, firm, or entity for or on account of, any stoppages or delay(s) in work herein provided for, or any damages whatsoever related thereto, because of any injunction or other legal or equitable proceedings or on account of any delay(s) for any cause over which the City has no control. g) Section D-3 of the Contract titled "Termination for Convenience" is hereby deleted and replaced with the following language: (a) The City, acting by and through its City Manager, shall have the right to terminate this Agreement, in its sole discretion, for convenience, and without penalty or any stated cause, at any time, by giving written notice to Contractor at least thirty (30) calendar days prior to the effective date of such termination. In such event, the City shall pay to Contractor compensation for Services rendered and approved expenses incurred prior to the effective date of termination. In no event shall the City be liable to Contractor for any additional compensation and expenses incurred, other than that provided herein, and in no event shall the City be liable for any consequential or incidental damages. The Contractor shall have no recourse or remedy against the City for a termination under this subsection except for payment of fees due prior to the effective date of termination. (b) The City, by and acting through its City Manager, shall have the right to terminate this Agreement, in its sole discretion, and without penalty, upon the occurrence of an event of a material breach hereunder, and failure to cure the same within thirty (30) days after written notice of default. In such event, the City shall not be obligated to pay any amounts to Contractor for Services rendered by Contractor after the date of termination, but the parties shall remain responsible for any payments that have become due and owing as of the effective date of termination. In no event shall the City or Contractor be liable to the other for any additional compensation and expenses incurred, other than that provided herein, and in no event shall the City or Contractor be liable for any direct, indirect, consequential or incidental damages. Page 6 h) Section D-5 of the Contract titled "Termination for Default" is hereby deleted and replaced with the following language: If Contractor fails to comply materially with any term or condition of this Agreement, or fails to perform in any material way any of its obligations hereunder, and fails to cure such failure after reasonable notice from the City, setting forth the thirty (30) daytime period to cure, then Contractor shall be in default. Contractor understands and agrees that termination of this Agreement under this section shall not release Contractor from any obligation accruing prior to the effective date of termination. Should Contractor be unable or unwilling to commence to perform the Services within the time provided or contemplated herein, then, in addition to the foregoing, Contractor shall be liable to the City for all expenses incurred by the City in preparation and negotiation of this Agreement, as well as all costs and expenses incurred by the City in the re -procurement of the Services, including consequential and incidental damages. i) Section D-11 of the Contract titled "Modification/Amendment" is hereby deleted and replaced with the following language: j) This Agreement constitutes the sole and entire Agreement between the parties hereto. No modification or amendment hereto shall be valid unless in writing and executed by properly authorized representatives of the parties hereto. Except as otherwise set forth in Section A-3 above, the City Manager shall have the sole authority to extend, amend, or modify this Agreement on behalf of the City. All changes and/or modifications to this Agreement shall be approved in advance and in writing by the Office of the City Attorney as to legal form and correctness, and executed in writing by the City and the Contractor. Section D-12 of the Contract titled "Assignment" is hereby deleted and replaced with the following language: The Contractor's services are considered unique and specialized. This Agreement shall not be assigned, sold, transferred, pledged, or otherwise conveyed by Contractor, in whole or in part, and Contractor shall not assign any part of its operations which are related to the performance of this Agreement, without the prior written consent of the City Manager, which may be withheld or conditioned, in the City's sole discretion through the City Manager. k) Section D-13 of the Contract titled "Indemnification" is hereby deleted and replaced with the following language: (a) Contractor shall indemnify, save and hold harmless, and defend (at its own cost and expense), the City, its officers, agents, directors, departments, employees, agencies, and instrumentalities (individually and collectively the "Indemnitees"), from all liabilities, damages, losses, judgements, and costs, including, but not limited to, reasonable attorney's fees, to the extent caused by performance of this Agreement by the Contractor, the Contractor's compliance and/or noncompliance with the provisions of this Agreement, and all laws and regulations pertaining to the Contractor's services which are applicable to the Contractor, the negligence, recklessness, negligent act or omission, or intentional wrongful misconduct of Contractor and persons employed or utilized by Contractor in the performance of this Contract. Contractor shall further, hold the City, its officials and employees, indemnify, save and hold harmless for, and defend (at its own cost), the City its officials and/or employees against any civil actions, administrative, regulatory, statutory or similar claims, injuries or damages arising or resulting from the Services, even if it is alleged that the Indemnitees were negligent. In the event that any action, cause of action, claim, demand or proceeding (collectively "Claim(s)") is brought against the City by reason of any such Claim(s), the Contractor shall, upon written notice from the City, resist and defend such Page 7 action or proceeding by counsel reasonably satisfactory to the City Attorney. The Contractor expressly understands and agrees that any insurance protection required by this Contract or otherwise provided by the Contractor shall in no way limit the responsibility to indemnify, hold, keep and save harmless and defend the City or its officers, employees, agents, and instrumentalities as herein provided. (b) The indemnification provided above shall obligate the Contractor to defend, at its own expense, to and through trial, mediation, arbitration, administrative, regulatory, appellate, supplemental or bankruptcy proceedings, or to provide for such defense, at the City's option, any and all claims of liability and all suits and actions of every name and description which may be brought against the City, whether performed by the Contractor, or persons or entities employed or utilized by Contractor. (c) These duties shall survive the cancellation or expiration of this Agreement. This Section shall be interpreted under the laws of the State of Florida, including without limitation and interpretation, which conforms to the limitations of Sections 725.06 and/or 725.08, Florida Statutes, as they may be applicable, and as they may be amended. (d) Contractor shall require all sub -contractor agreements to include a provision that each sub- contractor shall indemnify, hold harmless and defend the City in substantially the same language as this Section. The Contractor agrees and recognizes that the City shall not be held liable or responsible for any claims which may result from any actions or omissions of the Contractor in which the City participated either through review or concurrence of the Contractor's actions. In reviewing, approving or rejecting any submissions by the Contractor or other acts of the Contractor, the City, in no way, assumes or shares any responsibility or liability of the Contractor or sub -contractor under this Contract. (e) Ten dollars ($10.00) of the payments made by the City shall constitute separate, distinct, and independent consideration for the granting of this indemnification, the receipt and sufficiency of which is voluntarily and knowingly acknowledged by the Contractor. I) Section D-15 of the Contract titled "Audit of Records" is hereby deleted and replaced with the following language: (a) Contractor agrees to provide access to the City or to any of its duly authorized representatives, to any books, documents, papers, and records of Contractor which are directly pertinent to this Agreement, for the purpose of audit, examination, excerpts, and transcripts. The City may, at reasonable times, and for a period of ten (10) years following the date of final payment by the City to Contractor under this Agreement, audit and inspect, or cause to be audited and inspected, those books, documents, papers, and records of Contractor which are solely related to Contractor's performance under this Agreement. Contractor agrees to maintain any and all such books, documents, papers, and records at its principal place of business for a period of ten (10) years after final payment is made under this Agreement and all other pending matters are closed. Contractor's failure to adhere to, or refusal to comply with, this condition shall result in the immediate cancellation of this Agreement by the City. The audit provisions set forth 18-102 of the Code of the City of Miami, Florida as same may be amended or supplemented, from time to time, are applicable to this Agreement. (b) The City may, at reasonable times during the term hereof, inspect the Contractor's facilities and perform such tests, as the City deems reasonably necessary, to determine whether the goods or services required to be provided by Contractor under this Agreement conform to the terms hereof. Contractor shall make available to the City all reasonable facilities and assistance to facilitate the performance of tests or inspections by City representatives. The inspection provisions set forth 18-101 of the Code of the City of Miami, Florida as same may be amended or supplemented, from time to time, are applicable to this Agreement. (c) All audits, tests and inspections shall be subject to, and made in accordance with, the provisions of Sections 18-100, 18-101, and 18-102 of the Code of the City of Miami, Florida, which apply to this Agreement, as same may be amended or supplemented, from time to Page 8 time. All audits, tests and inspections shall be subject to, and made in accordance with, the provisions of Sections 18-100, 18-101, and 18-102 of the Code of the City of Miami, Florida, which apply to this Agreement, as same may be amended or supplemented, from time to time. m) Section D-17 of the Contract titled "Marketing Restrictions" is hereby deleted and replaced with the following language: Contractor understands and agrees that the City is not engaged in research for advertising, sales promotion, or other publicity purposes. Contractor is allowed, within the limited scope of normal and customary marketing and promotion of its work, to use the general results of this project and the name of the City. The Contractor agrees to protect any confidential information provided by the City and will not release information of a specific nature without prior written consent of the City Manager or the City Commission. n) Section D-23 of the Contract titled "Independent Contractor" is hereby deleted and replaced with the following language: Contractor has been procured and is being engaged to provide Services to the City as an independent contractor, and not as an agent or employee of the City. Accordingly, neither Contractor, nor its employees, nor any subcontractor hired by Contractor to provide any Services under this Agreement shall attain, nor be entitled to, any rights or benefits under the Civil Service or Pension Ordinances of the City, nor any rights generally afforded classified or unclassified employees. Contractor further understands that Florida Workers' Compensation benefits available to employees of the City are not available to Contractor, its employees, or any subcontractor hired by Contractor to provide any Services hereunder, and Contractor agrees to provide or to require subcontractor(s) to provide, as applicable, workers' compensation insurance for any employee or agent of Contractor rendering Services to the City under this Agreement. Contractor further understands and agrees that Contractor's or subcontractors' use or entry upon City properties shall not in any way change its or their status as an independent contractor. o) Section D-25 of the Contract titled "Public Records" is hereby deleted and replaced with the following language: (a) Contractor understands that the public shall have access, at all reasonable times, to all documents and information pertaining to City Agreements, subject to the provisions of Chapter 119, Florida Statutes, and agrees to allow access by the City and the public to all documents subject to disclosure under applicable laws. Contractor's failure or refusal to comply with the provisions of this section shall result in the immediate cancellation of this Agreement by the City. (b) Contractor shall additionally comply with Section 119.0701, Florida Statutes, including without limitation: (1) keep and maintain public records that ordinarily and necessarily would be required by the City to perform this service; (2) if required, provide the public with access to public records on the same terms and conditions as the City would at the cost provided by Chapter 119, Florida Statutes, or as otherwise provided by law; (3) ensure that public records that are exempt or confidential and exempt from disclosure are not disclosed except as authorized by law; (4) meet all requirements for retaining public records and transfer, at no cost, to the City all public records in its possession upon termination of this Agreement and destroy any duplicate public records that are exempt or confidential and exempt from disclosure requirements; and, (5) provide all electronically stored public records that must be provided to the City in a format compatible with the City's information technology systems. Notwithstanding the foregoing, Contractor shall be permitted to retain any public records that Page 9 p) q) make up part of its work product solely as required for archival purposes, as required by law, or to evidence compliance with the terms of this Agreement. (c) SHOULD CONTRACTOR DETERMINE TO DISPUTE ANY PUBLIC ACCESS PROVISION REQUIRED BY FLORIDA STATUTES, THEN CONTRACTOR SHALL DO SO AT ITS OWN EXPENSE AND AT NO COST TO THE CITY. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THE CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT (305) 416-1800, VIA EMAIL AT PUBLICRECORDS@MIAMIGOV.COM, OR REGULAR MAIL AT CITY OF MIAMI OFFICE OF THE CITY ATTORNEY, 444 SW 2ND AVENUE, 9TH FLOOR, MIAMI, FL 33130. THE CONTRACTOR MAY ALSO CONTACT THE RECORDS CUSTODIAN AT THE CITY OF MIAMI DEPARTMENT WHO IS ADMINISTERING THIS CONTRACT. Section D-27 of the Contract titled "Governing Law" is hereby deleted and replaced with the following language: This Agreement shall be construed and enforced according to the laws of the State of Florida. Venue in any proceedings between the parties shall be in Miami -Dade County, Florida. Each party shall bear its own attorney's fees. Each party waives any defense, whether asserted by motion, memorandum, or pleading, that the aforementioned courts are an improper or inconvenient venue. Moreover, the parties consent to the personal jurisdiction of the aforementioned courts and irrevocably waive any objections to said jurisdiction. The parties freely, knowingly irrevocably waive any rights to a jury trial in any actions or proceedings between them related to this Agreement. Section D-28 of the Contract titled "Counterpart Signatures" is hereby deleted and replaced with the following language: This Agreement may be executed in counterparts, each of which shall constitute an original, but all of which, when taken together, shall constitute one and the same agreement. This Agreement may be executed in counterparts, each of which shall be an original as against either party whose signature appears thereon, but all of which taken together shall constitute but one and the same instrument. An executed facsimile or electronic scanned copy of this Agreement shall have the same force and effect as an original. The parties shall be entitled to sign and transmit an electronic signature on this Agreement (whether by facsimile, PDF or other email transmission), which signature shall be binding on the party whose name is contained therein. Any party providing an electronic signature agrees to promptly execute and deliver to the other parties an original signed Agreement upon request. 3. THE FOLLOWING CLAUSES HAVE BEEN ADDED TO THIS AGREEMENT: a) Ownership of Documents Contractor understands and agrees that any information, data, document, report or any other material whatsoever which is given by the City to Contractor, its employees, or any subcontractor, or which is otherwise obtained or prepared by Contractor solely and exclusively for the City pursuant to or under the terms of this Agreement, is and shall at all times remain the property of the City. Contractor agrees not to use any such information, data, document, report or material for any other purpose whatsoever without the written consent of the City Manager, which may be withheld or conditioned by the City Manager in his/her sole discretion. Contractor is permitted to make and to maintain duplicate copies of the files, records, documents, etc. if Contractor determines Page 10 copies of such records are necessary subsequent to the termination of this Agreement; however, in no way shall the confidentiality as permitted by applicable laws be breached. The City shall maintain and retain ownership of any and all data and documents which result upon the completion of the work and Services and prepared by Contractor solely and exclusively for the City pursuant to or under the terms of this Agreement as per the terms of this Section. b) Award of Agreement Contractor represents and warrants to the City that it has not employed or retained any person or company employed by the City to solicit or secure this Agreement and that it has not offered to pay, paid, or agreed to pay any person any fee, commission, percentage, brokerage fee, or gift of any kind contingent upon or in connection with, the award of this Agreement. c) E-Verify Employment Verification: Contractor shall E-Verify the employment status of all employees and subconsultants to the extent required by federal, state, and local laws, rules, and regulations. The City shall consider the employment by Contractor of unauthorized aliens a violation of Section 274A(e) of the Immigration and Nationality Act. If the Contractor knowingly employs unauthorized aliens, such violation shall be cause for termination of this Agreement. Furthermore, Contractor agrees to utilize the U.S. Agency of Homeland Security's E-Verify System, https://e-verify.uscis.gov/emp, to verify the employment eligibility of all employees during the term of this Agreement. The Contractor shall also include a requirement in subconsultant agreements that the subconsultant shall also utilize the E-Verify System to verify the employment eligibility of all employees of the subconsultant during the term of this Agreement. d) Resolution of Agreement Disputes: Contractor understands and agrees that all disputes between Contractor and the City based upon an alleged violation of the terms of this Agreement by the City shall be submitted to the City Manager for his/her resolution, prior to Contractor being entitled to seek judicial relief in connection therewith. In the event that the amount of compensation hereunder exceeds Twenty -Five Thousand Dollars and No/Cents ($25,000), the City Manager's decision shall be approved or disapproved by the City Commission. Contractor shall not be entitled to seek judicial relief unless: (i) it has first received City Manager's written decision, approved by the City Commission if the amount of compensation hereunder exceeds Twenty -Five Thousand Dollars and No/Cents ($25,000), or (ii) a period of sixty (60) days has expired, after submitting to the City Manager a detailed statement of the dispute, accompanied by all supporting documentation (one hundred twenty (120) days if City Manager's decision is subject to the City Commission approval); or (iii) the City has waived compliance with the procedure set forth in this section by written instruments, signed by the City Manager. In no event may the amount of compensation under this Section exceed the total compensation set forth in Section 4 (A) of this Agreement. e) Nondiscrimination, Equal Employment Opportunity, and Americans with Disabilities Act: Page 11 Contractor shall not unlawfully discriminate against any person in its operations and activities or in its use or expenditure of funds in fulfilling its obligations under this Agreement. Contractor shall affirmatively comply with all applicable provisions of the Americans with Disabilities Act (ADA) in the course of providing any services funded by the City, including Titles I and II of the ADA (regarding nondiscrimination on the basis of disability), and all applicable regulations, guidelines, and standards. In addition, Contractor shall take affirmative steps to ensure nondiscrimination in employment against disabled persons. Contractor affirms that it shall not discriminate as to race, age, religion, color, gender, gender identity, sexual orientation, national origin, marital status, physical or mental disability, political affiliation, or any other factor which cannot be lawfully used in connection with its performance under the contract. Furthermore, Contractor affirms that no otherwise qualified individual shall solely by reason of their race, age, religion, color, gender, gender identity, sexual orientation, national origin, marital status, physical or mental disability, political affiliation, or any other factor which cannot be lawfully used, be excluded from the participation in, be denied benefits of, or be subjected to, discrimination under any program or activity. In connection with the conduct of its business, including performance of services and employment of personnel, Contractor shall not discriminate against any person on the basis of race, age, religion, color, gender, gender identity, sexual orientation, national origin, marital status, physical or mental disability, political affiliation, or any other factor which cannot be lawfully used. All persons having appropriate qualifications shall be afforded equal opportunity for employment. f) Miscellaneous Provisions: 1. No waiver or breach of any provision of this Agreement shall constitute a waiver of any subsequent breach of the same or any other provision hereof, and no waiver shall be effective unless made in writing. 2. Should any provision, paragraph, sentence, word or phrase contained in this Agreement be determined by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable under the laws of the State of Florida or the City of Miami, such provision, paragraph, sentence, word or phrase shall be deemed modified to the extent necessary in order to conform with such laws, or if not modifiable, then the same shall be deemed severable, and 3. in either event, the remaining terms and provisions of this Agreement shall remain unmodified and in full force and effect or limitation of its use. 4. Contractor shall comply with all applicable laws, rules and regulations in the performance of this Agreement, including but not limited to licensure, registration, and certifications required by law for professional service Contractors performing these services. 5. Title and paragraph headings are for convenient reference and are not a part of this Agreement. 6. Nothing contained in this Agreement is any way intended to be a waiver of the limitation placed upon the Indemnitees' liability as set forth in Chapter 768, Page 12 g) Florida Statutes. Additionally, the Indemnitees do not waive sovereign immunity, and no claim or award against the Indemnitees shall include attorney's fees, investigative costs, pre -suit or adjusting costs, or pre -judgment interest. 7. If any term or provision of this Agreement, or combination of the same, is in violation of any applicable law or regulation, or is unenforceable or void for any reason, such term, provision or combination of same shall be modified or reformed by the court to the minimum extent necessary to accomplish the intention of the entire Agreement to the maximum extent allowable, under any legal form, without violating applicable law or regulation. Notwithstanding, the remainder of this Agreement shall remain binding upon the parties. This Subsection shall not apply if there is a material breach of this Agreement causing cancelation or cancellation for convenience. Successors and Assigns: This Agreement shall be binding upon the parties hereto, their heirs, executors, legal representatives, successors, or assigns. h) Force Majeure A "Force Majeure Event" shall mean an act of God, act of governmental body or military authority, fire, explosion, power failure, flood, storm, hurricane, sink hole, other natural disasters, epidemic, riot or civil disturbance, war or terrorism, sabotage, insurrection, blockade, or embargo. In the event that either party is delayed in the performance of any act or obligation pursuant to or required by this Agreement by reason of a Force Majeure Event, the time for required completion of such act or obligation shall be extended by the number of days equal to the total number of days, if any, that such party is actually delayed by such Force Majeure Event. The party seeking delay in performance shall give notice to the other party specifying the anticipated duration of the delay, and if such delay shall extend beyond the duration specified in such notice, additional notice shall be repeated no less than monthly so long as such delay due to a Force Majeure Event continues. Any party seeking delay in performance due to a Force Majeure Event shall use its best efforts to rectify any condition causing such delay and shall cooperate with the other party to overcome any delay that has resulted. i) No Conflict of Interest: Pursuant to City of Miami Code Section 2-611, as amended ("City Code"), regarding conflicts of interest, Circuit hereby certifies to the City that no individual member of Circuit, no employee, and no sub- contractor under this Agreement or any immediate family member of any of the same is also a member of any board, commission, or agency of the City. Circuit hereby represents and warrants to the City that throughout the term of this Agreement, Circuit, its employees, and its sub -contractor will abide by this prohibition of the City Code. j) No Third -Party Beneficiary: No persons other than Circuit and the City (and their successors and assigns) shall have any rights whatsoever under this Agreement. Page 13 k) Survival: All obligations (including but not limited to indemnity and obligations to defend and hold harmless) and rights of any party arising during or attributable to the period prior to expiration or earlier termination of this Agreement shall survive such expiration or earlier termination. I) Truth -in -Negotiation Certification, Representation and Warranty: Circuit hereby certifies, represents and warrants to the City that on the date of Circuit's execution of this Agreement, and so long as this Agreement shall remain in full force and effect, the wage rates and other factual unit costs supporting the compensation to Circuit under this Agreement are and will continue to be accurate, complete, and current. Circuit understands, agrees and acknowledges that the City shall adjust the amount of the compensation and any additions thereto to exclude any significant sums by which the City determines the contract price of compensation hereunder was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. All such contract adjustments shall be made within one (1) year of the end of this Agreement, whether naturally expiring or earlier terminated pursuant to the provisions hereof. m) Antitrust Violators Vendors: Pursuant to Section 287.137, Florida Statutes, a person or an affiliate who has been placed on the Antitrust Violator Vendors List following a conviction or being held civilly liable for an antitrust violation may not submit a bid, proposal, or reply on any agreement to provide any goods or services to a public entity; may not submit a bid, proposal, or reply on any agreement with a public entity for the construction or repair of a public building or public work; may not submit a bid, proposal, or reply on leases of real property to a public entity; may not be awarded or perform work as a grantee, supplier, subcontractor, or consultant under an agreement with a public entity; and may not transact new business with a public entity. n) Anti -Human Trafficking: Circuit confirms and certifies that it is not in violation of Section 787.06, Florida Statutes, and that it does not and shall not use "coercion" for labor or services as defined in Section 787.06, Florida Statutes. Circuit shall execute and submit to the City an Affidavit, of even date herewith, in compliance with Section 787.06(13), Florida Statutes, attached an incorporated herein as "Anti -Human Trafficking Affidavit". If Circuit fails to comply with the terms of this Section, the City may suspend or terminate this Agreement immediately, without prior notice, and in no event shall the City be liable to Circuit for any additional compensation or for any consequential or incidental damages. o) Entire Agreement: This instrument and its exhibits constitute the sole and only agreement of the parties relating to the subject matter hereof and correctly set forth the rights, duties, and obligations of each to the other as of its date. Any prior agreements, promises, Page 14 negotiations, or representations not expressly set forth in this Agreement are of no force or effect. (SIGNATURE PAGE FOLLOWS) Page 15 IN WITNESS WHEREOF, the Parties have executed this Agreement, or have caused the same to be executed, as of the date and year first above written. ATTEST: By: Date: Title: Corporate Seal/Notary Seal ATTEST: By: Todd B. Hannon City Clerk "CIRCUIT" CIRCUIT TRANSIT, INC., a Florida corporation By: "CITY" CITY OF MIAMI, a Florida Municipal Corporation By: Arthur Noriega V City Manager APPROVED AS TO LEGAL FORM AND APPROVED AS TO INSURANCE CORRECTNESS By: George K. Wysong III Anne Marie Sharpe, Director City Attorney REQUIREMENTS By: Risk Management Page 16 COMPANY RESOLUTION (This Resolution needs to authorize the signatory to sign) WHEREAS, , a (company type: Inc., LLC.), desires to enter into an Agreement with the City of Miami for the purpose of performing the work described in the contract to which this resolution is attached; and WHEREAS, the (board type; Board of Directors for Inc, Board of Managers for LLC.) at a duly held company meeting has considered the matter in accordance with the bylaws of the company; NOW, THEREFORE, BE IT RESOLVED BY THE BOARD of (same as identified above) that this company is authorized to enter into the Agreement with the City, and the (company officer title) and the (company officer title) are hereby authorized and directed to execute the Agreement in the name of this Company and to execute any other document and perform any acts in connection therewith as may be required to accomplish its purpose. IN WITNESS WHEREOF, this day of , 2025. ("Circuit") An (State) Company By: (sign) Print Name: TITLE: (sign) Print Name: EXHIBIT A — STATEMENT OF WORK Company to develop, implement and manage a Micro -Transit "On Demand" service (the "Service") in the areas identified in Exhibit D The Service will have the ability to be on demand and include smart stops as specified in this Statement of Work The Service will serve visitors, residents, and workers by providing a convenient, efficient mobility option to circulate throughout downtown Hollywood, the Beach, and portions of West Hollywood. The Service shall: 1. Operate in two micro -transit zones (MTZ-1/MTZ-2), covering approximately 4.6 square miles of coverage area, and provide on -demand service as illustrated in Exhibit D. 2. Operate a 6-month on -demand pilot test (MTZ-3), covering approximately 1.97 square miles of coverage area as illustrated in Exhibit D. 3. Operate a Pilot Fixed Route service between designated pick-up locations within Hollywood West and designated Beach/Downtown locations using an E-van from MTZ-1 as illustrated in Exhibit D 4. Ability to supplement any part of the service with a fixed route if deemed necessary through data and public needs. 5. Hours of operation and headways are to be initially proposed by Company until the level of demand is identified after a few months of operation and data collection. 6. Demonstrate the ability to scale up and down the fleet of vehicles and deploy them to various locations based on monthly, weekly, daily, and hourly fluctuations in demand in order to achieve a desired level of service. 7. Operate vehicles that meet the Federal Motor Vehicle Safety Standards and Regulations. 8. Provide a safe and pleasing passenger experience with capable, qualified and courteous drivers. 9. Feature a mobile application downloadable from both the Apple Store and Google Play Store with which will have the ability to charge a fee for service via a secured credit card payment system. 10. Feature a mobile application where the user will be able to locate his or her position and contact the next approaching vehicle with approximate wait times. 11. Provide a dedicated phone line so that users can call and request assistance. 12. System will be operational within 45 days from Notice to Proceed to include vehicle procurement, financial operating plan, sufficient liability coverage and mobile application. Service will be adjusted based upon needs identified from six months of data and the availability of funds. Once six months of data is received and analyzed per Data Reporting requirements in Section 1.9, b. the City and Company shall meet and negotiate terms for the year two renewal period. Ridership, service levels, service area, number of vehicles, ad revenue, fare revenue and overall contract performance will be determining factors in determining if service will remain the same or expand based on ridership demand. 1.1 Mobile Application • Company to provide a mobile application which allows riders to request pick up and drop off locations. • Ability to allow the user to connect from one mirco-transit zone to another (MTZ-2 and MTZ-3 will be combined into a single zone for the purpose of the pilot test) • At no cost to the City, maintain updates to the application and be compatible to smart phones and other mobile devices. • Provide ability to charge a fee per rider and issue discounts via promo -codes. • Provide users with approximate time until pick up. • Allow users to rate drivers and provide feedback. • Feature a Google Maps based map (or equivalent) that identifies the boundaries of each Service Area. • After a ride request has been accepted by a driver, depict the real-time location of vehicles on a map of the appropriate Service Area. i. Ability to track party and usage data. 1.2 Marketing and Branding a. In coordination with the City of Hollywood, the Company will develop and implement a branding strategy. Company will not implement any branding strategy without prior written approval from the City. Any changes to the branding strategy must be approved in writing by the City prior to implementation. b. Company to develop and implement a marketing program to promote awareness of the program. The City will have the right to request changes to the marketing program. c. The City retains the right to review marketing materials prior to use and request changes or withdrawal of any marketing materials. 1.3 Vehicles and Infrastructure a. Company to procure, store, license, operate and maintain vehicles and related infrastructure including charging stations used in the service in accordance with applicable laws and regulations with the following requirements. I. Fleet Size. Unless the parties agree otherwise, Company will acquire and operate at its own expense no fewer than 8 GEM vehicles (includes one ADA accessible GEM on standby), 2 EV Vans (1 ADA Accessible), and 1 EV Sedan as part of this Service. Company to maintain and operate vehicles to satisfy the minimum levels of service and ADA accessibility requirements. b. Specifications. All vehicles will: I. Comply with all applicable laws and regulations. II. Be fully electric. III. Meet all safety standards established by applicable law or regulation. IV. Feature luggage carrying capacity. c. Branding. The branding strategy will be applied to all vehicles as follows: I At all times during operation of any vehicles pursuant to this Contract, Company may include but is not limited to branding to all wheels, hoods, front panels, coping, roof and rear fenders unless otherwise approved by the City. II. Company to develop a default vehicle wrap to be used when no paying advertiser has been identified for any vehicle or vehicles for a period of 7 days or longer unless otherwise approved by the City. III. Exterior and interior advertising will not interfere with the placement or visibility of any branding required by this Contract, unless otherwise approved by the City. d. Licensing. Company to obtain and maintain proper licensing and registration of all vehicles at all times. e. Charging. The City will make available to the Company, City owned charging stations for vehicles although the City cannot ensure the availability of charging stations to service all vehicles in the fleet to satisfy the levels of service required by this Contract. Company to ensure charging stations are available to adequately service all vehicles in the fleet to satisfy the levels of service required by this Contract. f. Storing. The City will provide parking and operation space in a City -owned parking facility. Company will be responsible for storing and securing vehicles during times of non -operation. g. Maintenance and replacement. At Company's sole cost, Company to maintain the interior and exterior of all vehicles in good working order, in accordance with all applicable laws and regulations. Vehicles to be free of graffiti, vandalism, defacement and other damage to the satisfaction of the City. Company will replace any vehicle at its sole cost when the vehicle cannot be maintained in good working order, in accordance with applicable laws and regulations or it is no longer able to be maintained in accordance with the requirements of this Contract. Company to use its best efforts to restore non -operational vehicles to operation within 10 business days from the date of any incident requiring the vehicle to be removed from operation. Company to provide verbal and written notice of the City of any delay in restoring a non- operational vehicle that extends beyond ten (10) business days from the date of malfunction. If the city determines that any such delay is due to Company's lack of diligence the City will have the right to pursue any remedy provided for in this Contract or at law or equity. 1.4 Staffing a. General. Company to provide sufficient staffing to maintain levels of service required by this Contract. All persons provide services pursuant to this Contract will be employees, contractors or consultants hired by the Company. Company is solely responsible for all staffing decisions made pursuant to this Contract. b. Drivers. Company to obtain complete background checks on all drivers, including driving records, criminal checks and employment references, conduct initial drug testing, and provide a training program for newly hired drivers. Company will not hire any convicted felon or any person who has been convicted or pled guilty to driving under the influence of drugs or alcohol as a misdemeanor in any state. Company will not hire a driver with more than three (3) infractions relating to driving a motorized vehicle within the previous 24 months. Company to review each driver's driving and criminal records at least annually. c. Company to provide Living Wage and tips. 1.5 Attaining and Maintaining Levels of Service (LOS) a. General. Company to provide an LOS that meets customer demands at all times of Service operations. Service Level review. Company and City to meet at least annually to review LOS and determine if any adjustments are necessary. Any agreed upon adjustments will be made in writing. 1.6 Trip Sharing a. The Services may permit drivers to transport more than one (1) party but no more than Five (5) parties in GEM vehicles, Three (3) parties in an E-Sedan, and Twelve (12) parties in the E-van, and Eight (8) parties in the ADA E-van simultaneously under the following conditions: I. Each passenger has a separate seatbelt. II. The total number of passengers, including the driver does not exceed the vehicle's legal capacity. 1.7 Operational Requirements a. Company and all its employees, officers, managers, staff, subcontractors and subconsultants will comply with all applicable local, state and federal laws and regulations while performing work pursuant to this Contract including but not limited to all laws and regulations regarding the safe operation of vehicles. Company to prohibit drivers from texting or using smartphones, or other mobile device, eating, drinking, wearing headphones, and engaging in any activity that may cause the driver to become distracted while driving the vehicle. Parties acknowledge and agree that (i) drivers will only be permitted to wear Bluetooth enabled device or similar technology to provide service provided by this Contract in accordance with all laws governing such devices; and (ii) drivers may use smart phones mounted to the dashboard or windshield of the vehicles only in accordance with all laws governing such devices. b. Company must obtain all permits and approvals required in the ordinary course of business for the safe and legal operation of the Service, including without limitation, permits or approvals from the Florida Transportation Authority. Company is responsible for obtaining any permits and approvals required by the State of Florida for operation of the Service. c. Company to require all persons using the Service to comply with applicable local, state and federal laws and regulations relating to the use of seatbelts and alcohol consumption in vehicles. d. Company and its drivers are permitted to refuse service when, in the driver's opinion, a passenger poses a threat to himself or herself, other passengers, the driver, the vehicle or other vehicles or persons. e. Company is permitted to establish reasonable restrictions on the provision of services to non -service animals. 1.8 Operating Hours a. Company to provide the Service for 11 hours per day, seven days (7) days per week for MTZ Zone 1 b. Company to provide the Service for 8 hours per day, seven (7) days per week for MTZ Zone 2 c. Company to provide the Service for 8 hours per day, seven (7) days per week, for 6 months for MTZ Pilot Zone 3 d. Company to remove 1 EV-van from service in MTZ-1 to provide Fixed Route Service 2 days per week for a period of 6 months between established pick-up/drop off locations within MTZ 2 & 3 and the Hollywood Historic Downtown and the Beach area. e. After the Data Review, hours of operation may be adjusted as mutually agreed upon in writing by the parties. 1.9 Levels of Service Reporting a. Company to provide the city with monthly, quarterly and annual level of service and operations/financial reports for each micro -transit zone. Upon request, Company will provide the City with weekly level of service reports for each micro -transit zone. b. Data Reports to include: I. Number of parties on a daily, weekly and monthly basis II. Number of paying customers III. Gross/Net revenue collected for fare revenue credits IV. Number of vehicles not in operation on a daily, weekly and monthly basis V. Average wait time from request through the mobile app until arrival by assigned driver on a daily, weekly and monthly basis. VI. Average trip duration on a daily, weekly and monthly basis. VII. Pick-up and drop off location for each trip. VIII. Average number of passengers per party per trip. IX. Average number of parties per trip. X. Number of passenger complaints received on a daily, weekly and monthly basis. c. Quarterly Reports d. Annual Reports 1.10 Operational/Financial Report within thirty (30) days after each month, quarter and year, as applicable Company to submit to City Operational/Financial Reports containing the following information: a. Annual budget b. Annual and monthly financial information include revenue generated (including advertisement sales and miscellaneous revenue), expenses and capital resources. 1.11 Advertisement Sales a. Company shall sell space on the exterior or interior of the vehicles for the display of commercial advertising. Advertising Revenue in the amount of $115,100.00 shall be guaranteed annually (Annual Guaranteed Amount). All Advertising Revenue collected by the Company above the Annual Guaranteed Amount will belong to the Company. Company shall credit the City's monthly invoices for each MTZ with a prorated portion of the Annual Guaranteed Amount as shown in Exhibit E (Pricing). 1.12 Ridership Fares a. Company shall collect ridership fares for the services. b. Company shall credit the City's monthly invoice for each micro -transit zone with 100% of the Net Fare Revenue, defined below, that is generated and collected from ridership fares. c. Net Fare Revenue means all gross ridership revenue that is collected from the passengers for the services less all costs and expenses, including but not limited to sales taxes or other taxes imposed by law, Company administrative expenses, credit card processing fees and other billing related charging by third parties imposing similar processing charges. Company will be responsible for documenting all costs and expenses and related charges associated with the Net Fare Revenue calculations. AND As delineated in Exhibit C- Contractor's Proposal to City of Miami EXHIBIT B Executed Contract with the City of Hollywood which Includes City of Hollywood RFP-045-23-SK for Citywide micro -transit Services (as the Contracts Exhibit B Page 15 of 191) EXHIBIT C Contractor's Proposal to the City of Miami gal Gables SOUTHEAST GABLES Park Christmas Park, EXHIBIT D Service Area ayshore Club Bar & Grill EXHIBIT E Pricing Total Maximum Cost for Services: $1,228,420 The above amount reflects the estimated amount payable for the first two (2) years (24 months) of the Performance Period and includes an estimated 3% escalator for the second year, which final escalator amount will be calculated on actual first twelve months (year one) costs. Costs: Count Fixed monthly cost per vehicle Hourly Rate GEM 3 $3,836.00 $24.47 E9 SUV 2 $4,888.00 $24.47 The monthly cost includes the full turnkey service during the Hours of Operation, in accordance with local laws and regulations. The full turnkey service includes; the vehicles, W-2 drivers, management, training, insurance, maintenance, mobile phones, App hosting and usage, web fees, vehicle wraps (Artwork, printing, installation, and removal) and basic marketing materials. City will provide: Parking, Charging Access and Capability, Vehicle Storage and any other related improvements as necessary. Billing: Circuit will send monthly invoices at the beginning of each month for services provided the previous month. Payment is due (ACH, Wire, or credit card) within 30 days of the end of the month of service. The monthly invoice will be calculated as follows: • Fixed costs = the vehicle count multiplied by the monthly fixed cost per vehicle, by vehicle type • Variable costs = the hourly rate multiplied by the actual Service Hours (billable hours) worked in the month. Service Hours will be calculated as the total hours from the moment an employee driver starts a shift to the moment that employee ends the shift, minus any legally required, unpaid breaks taken. Billable Monthly Service Hours will not exceed 1,191 • Less any credits calculated per the Statement of Work Please note any changes to the Services, including, but not limited to, vehicles, the vehicle operating hours, coverage area, and/or data reporting may impact the total amount of the Contract. If the scope of services should change, modifications to the Statement of Work or a new Statement of Work may be necessary. Estimated monthly invoice for year 1: Vehicles GEM E9 SUV Vehicle count 3 2 Fixed per vehicle: $3,836 $4,888 Monthly fixed amount: $11,508 $9,776 $21,284 Hourly rate: $24.47 Estimated hours 719 472 1,191 Est. monthly variable amount: $17,593 $11,550 $29,143 Est. Monthly total: $29,101 Annual Payment Summary: $21,326 $50,427 # Year (Months) Vehicles in Service Estimated Monthly Cost Estimated Annual Cost 1 (Months 1-12) 5 $50,427 $605,124 2 (Months 13-24) Est.* 5 $51,940 $623,278 TOTAL $1,228,403 *Year 2 includes a 3% annual cost escalator, the final calculation of which will be based on the actual year one costs. EXHIBIT F Insurance Requirements and Certificate(s) of Insurance "Insurance II. Commercial General Liability A. Limits of Liability Bodily Injury and Property Damage Liability Each Occurrence General Aggregate Limit Personal and Adv. Injury Products/Completed Operations B. Endorsements Required City of Miami listed as additional insured Primary Insurance Clause Endorsement III. Business Automobile Liability A. Limits of Liability Bodily Injury and Property Damage Liability Combined Single Limit Owned/Scheduled Autos Including Hired, Borrowed or Non -Owned Autos Any One Accident B. Endorsements Required City of Miami listed as an additional insured IV. Worker's Compensation A. Limits of Liability Statutory -State of Florida Waiver of Subrogation Employer's Liability B. Limits of Liability $1,000,000 $2,000,000 $1,000,000 $1,000,000 $1,000,000 $1,000,000 for bodily injury caused by an accident, each accident $1,000,000 for bodily injury caused by disease, each employee $1,000,000 for bodily injury caused by disease, policy limit City of Miami listed as additional insured. Coverage is excess over the general liability and auto policies. The above policies shall provide the City of Miami with written notice of cancellation or material change from the insurer in accordance to policy provisions. Companies authorized to do business in the State of Florida, with the following qualifications, shall issue all insurance policies required above: The company must be rated no less than "A-" as to management, and no less than "Class V" as to Financial Strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. All policies and /or certificates of insurance are subject to review and verification by Risk Management prior to insurance approval." EXHIBIT G Contractor's Anti -Human Trafficking Affidavit ANTI -HUMAN TRAFFICKING AFFIDAVIT The undersigned affirms, certifies, attests, and stipulates as follows: a. The entity is a non -governmental entity authorized to transact business in the State of Florida and in good standing with the Florida Department of State, Division of Corporations. b. The nongovernmental entity is either executing, renewing, or extending a contract (including, but not limited to, any amendments, as applicable) with the City of Miami ("City") or one of its agencies, authorities, boards, trusts, or other City entity which constitutes a governmental entity as defined in Section 287.138(1), Florida Statutes (2024). c. The nongovernmental entity is not in violation of Section 787.06, Florida Statutes (2024), titled "Human Trafficking." d. The nongovernmental entity does not use "coercion" for labor or services as defined in Section 787.06, Florida Statutes (2024), attached and incorporated herein as Exhibit Affidavit-1. 2. Under penalties of perjury, I declare the following: a. I have read and understand the foregoing Anti -Human Trafficking Affidavit and that the facts, statements and representations provided in Section 1 are true and correct. b. I am an officer or a representative of the nongovernmental entity authorized to execute this Anti- Human Trafficking Affidavit. Nongovernmental Entity: Name: Officer Title: Signature of Officer: Office Address: Email Address: Main Phone Number: FEIN No. / - / / / / / / STATE OF FLORIDA COUNTY OF MIAMI-DADE The foregoing instrument was sworn to and subscribed before me by means of O physical presence or O online notarization, this day of by , as the authorized officer or representative for the nongovernmental entity.. He/she is personally known to me or has produced as identification. (NOTARY PUBLIC SEAL) Signature of Person Taking Oath (Printed, Typed, or Stamped Name of Notary Public) My Commission Expires: EXHIBIT AFFIDAVIT-1 SECTION 787.06, FLORIDA STATUTES (2024) Select Year: 2024 v The 2o24 Florida Statutes Title Chapter 787 View Entire XLVI KIDNAPPING; CUSTODY OFFENSES; HUMAN TRAFFICKING; AND RELATED Chapter CRIMES OFFENSES 787.06 Human trafficking.— (1)(a) The Legislature finds that human trafficking is a form of modern-day slavery. Victims of human trafficking are young children, teenagers, and adults. Thousands of victims are trafficked annually across international borders worldwide. Many of these victims are trafficked into this state. Victims of human trafficking also include citizens of the United States and those persons trafficked domestically within the borders of the United States. The Legislature finds that victims of human trafficking are subjected to force, fraud, or coercion for the purpose of sexual exploitation or forced labor. (b) The Legislature finds that while many victims of human trafficking are forced to work in prostitution or the sexual entertainment industry, trafficking also occurs in forms of labor exploitation, such as domestic servitude, restaurant work, janitorial work, sweatshop factory work, and migrant agricultural work. (c) The Legislature finds that traffickers use various techniques to instill fear in victims and to keep them enslaved. Some traffickers keep their victims under lock and key. However, the most frequently used practices are less obvious techniques that include isolating victims from the public and family members; confiscating passports, visas, or other identification documents; using or threatening to use violence toward victims or their families; telling victims that they will be imprisoned or deported for immigration violations if they contact authorities; and controlling the victims' funds by holding the money ostensibly for safekeeping. (d) It is the intent of the Legislature that the perpetrators of human trafficking be penalized for their illegal conduct and that the victims of trafficking be protected and assisted by this state and its agencies. In furtherance of this policy, it is the intent of the Legislature that the state Supreme Court, The Florida Bar, and relevant state agencies prepare and implement training programs in order that judges, attorneys, law enforcement personnel, investigators, and others are able to identify traffickers and victims of human trafficking and direct victims to appropriate agencies for assistance. It is the intent of the Legislature that the Department of Children and Families and other state agencies cooperate with other state and federal agencies to ensure that victims of human trafficking can access social services and benefits to alleviate their plight. (2) As used in this section, the term: (a) "Coercion" means: 1. Using or threatening to use physical force against any person; 2. Restraining, isolating, or confining or threatening to restrain, isolate, or confine any person without lawful authority and against her or his will; 3. Using lending or other credit methods to establish a debt by any person when labor or services are pledged as a security for the debt, if the value of the labor or services as reasonably assessed is not applied toward the liquidation of the debt, the length and nature of the labor or services are not respectively limited and defined; 4. Destroying, concealing, removing, confiscating, withholding, or possessing any actual or purported passport, visa, or other immigration document, or any other actual or purported government identification document, of any person; 5. Causing or threatening to cause financial harm to any person; 6. Enticing or luring any person by fraud or deceit; or 7. Providing a controlled substance as outlined in Schedule I or Schedule II of s. 893.03 to any person for the purpose of exploitation of that person. (b) "Commercial sexual activity" means any violation of chapter 796 or an attempt to commit any such offense, and includes sexually explicit performances and the production of pornography. (c) "Financial harm" includes extortionate extension of credit, loan sharking as defined in s. 687.071, or employment contracts that violate the statute of frauds as provided in s. 725.01. (d) "Human trafficking" means transporting, soliciting, recruiting, harboring, providing, enticing, maintaining, purchasing, patronizing, procuring, or obtaining another person for the purpose of exploitation of that person. (e) "Labor" means work of economic or financial value. (f) "Maintain" means, in relation to labor or services, to secure or make possible continued performance thereof, regardless of any initial agreement on the part of the victim to perform such type service. (g) "Obtain" means, in relation to labor, commercial sexual activity, or services, to receive, take possession of, or take custody of another person or secure performance thereof. (h) "Services" means any act committed at the behest of, under the supervision of, or for the benefit of another. The term includes, but is not limited to, forced marriage, servitude, or the removal of organs. (i) "Sexually explicit performance" means an act or show, whether public or private, that is live, photographed, recorded, or videotaped and intended to arouse or satisfy the sexual desires or appeal to the prurient interest. (j) "Unauthorized alien" means an alien who is not authorized under federal law to be employed in the United States, as provided in 8 U.S.C. s. 1324a(h)(3). The term shall be interpreted consistently with that section and any applicable federal rules or regulations. (k) "Venture" means any group of two or more individuals associated in fact, whether or not a legal entity. (3) Any person who knowingly, or in reckless disregard of the facts, engages in human trafficking, or attempts to engage in human trafficking, or benefits financially by receiving anything of value from participation in a venture that has subjected a person to human trafficking: (a) 1. For labor or services of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 2. Using coercion for labor or services of an adult commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (b) Using coercion for commercial sexual activity of an adult commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (c) 1. For labor or services of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age who is an unauthorized alien commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 2. Using coercion for labor or services of an adult who is an unauthorized alien commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (d) Using coercion for commercial sexual activity of an adult who is an unauthorized alien commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (e)1. For labor or services who does so by the transfer or transport of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age from outside this state to within this state commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. 2. Using coercion for labor or services who does so by the transfer or transport of an adult from outside this state to within this state commits a felony of the first degree, punishable as provided in s. 775.082, s. 775.083, or s. 775.084. (f) 1. For commercial sexual activity who does so by the transfer or transport of any child younger than 18 years of age or an adult believed by the person to be a child younger than 18 years of age from outside this state to within this state commits a felony of the first degree, punishable by imprisonment for a term of years not exceeding life, or as provided in s. 775.082, s. 775.083, or s. 775.084. (11) A victim's lack of chastity or the willingness or consent of a victim is not a defense to prosecution under this section if the victim was under 18 years of age at the time of the offense. (12) The Legislature encourages each state attorney to adopt a pro -prosecution policy for human trafficking offenses, as provided in this section. After consulting the victim, or making a good faith attempt to consult the victim, the state attorney shall determine the filing, nonfiling, or diversion of criminal charges even in circumstances when there is no cooperation from a victim or over the objection of the victim, if necessary. (13) When a contract is executed, renewed, or extended between a nongovernmental entity and a governmental entity, the nongovernmental entity must provide the governmental entity with an affidavit signed by an officer or a representative of the nongovernmental entity under penalty of perjury attesting that the nongovernmental entity does not use coercion for labor or services as defined in this section. For purposes of this subsection, the term "governmental entity" has the same meaning as in s. 287.138(1). History.—s. 2, ch. 2004-391; s. 1, ch. 2006-168; s. 5, ch. 2012-97; s. 300, ch. 2014-19; s. 7, ch. 2014-160; s. 96, ch. 2015-2; s. 2, ch. 2015-147; s. 3, ch. 2016-24; s. 25, ch. 2016-105; s. 4, ch. 2016-199; s. 2, ch. 2020-49; s. 2, ch. 2021-189; s. 3, ch. 2023-86; s. 7, ch. 2024- 184. Copyright © 1995-2024 The Florida Legislature • Privacy Statement • Contact Us ACCESSING COMPETED CO-OP and GOVERNMENTAL CONTRACTS CHECK LIST CONTRACT NO.: RFP-045-23-SK TITLE: Citywide Micro -Transit Services NAME OF ENTITY WHOSE CONTRACT THE CITY IS ACCESSING: City of Hollywood, FL PROCUREMENT CONTRACTING OFFICER: James Justin Griffin DATE SUBMITTED: May 13, 2025 Accessing Co-ops and Governmental Contracts Package All Accessing of contacts must be reviewed and approved by the Department Director with signature below. Procurement Documents — to be included in Approval Package ® Award Memo from CPPO to the City Manager (if applicable) ❑ Agenda Item Summary Form (for Commission Approval — if applicable) ® Resolution (for Commission Approval — if applicable) ® Copy of this checklist signed by the Director Co-op/Governmental Agency Documents — to be included in Approval Package ® Copy of Tally/Evaluation Results (score sheets, ranking or summary) ® Copy of Contract's Advertisement & Distribution information ® Copy of Contract/Solicitation Being Accessed ® Copy of Award Sheet/Approval Documents ® Copy of Proposal/Bid Questions for the Procurement Contracting Officer handling this procurement: (1) Did you confirm with your client department that this piggy -back contract meets all of their needs? ®YES ❑NO (2) Does this piggy -back have a not to exceed amount? ® YES ❑ NO (3) Is the awarded amount less than what the City is going to spend? ❑ YES ® NO (4) Does the scope of the City exceed the scope of the piggy -back? ❑ YES ® NO NOTES: No Agenda Summary Form required as D2 is sponsoring the item. 7/25/19 Accessing Contract — Checklist Page 2 ® APPROVED as a contract which was entered into pursuant to a competitive process in compliance with City laws, policies and procedures. ❑ NOT APPROVED as a contract which was entered into pursuant to a competitive process in compliance with City laws, policies and procedures. Annie Perez, CPPO Director/Chief Procurement Officer Department of Procurement 3/23/2009 FLORIDA City of Hollywood Procurement Services Steve Stewart, Chief Procurement Officer 2600 Hollywood Boulevard, Hollywood, FL 33020 EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES RESPONSE DEADLINE: March 9, 2023 at 3:00 pm Report Generated: Tuesday, April 18, 2023 CONSENSUS SCORECARD SUMMARY Vendor Approach and Environmental Contractor Driver's Firm's ADA Maintenance/Recovery Risk Mitigation Local Vendor Pricing Methodology Benefits Capabilities Qualifications Qualifications Compliance Plan Plan Preference Points Based Points Based Points Based Points Based Points Based and Experience Points Based Points Based Points Based Points Based 20 Points 15 Points 10 Points (9.5%) 10 Points 10 Points (9.5%) Points Based 5 Points (4.8%) 10 Points (9.5%) 10 Points 5 Points (4.8%) (19%) (14.3%) (9.5%) 10 Points (9.5%) (9.5%) Circuit Transit Inc Freebee 13.75 9.25 10 9.25 9.5 4.75 9.25 8.75 12.25 9 8.75 9.5 9 3.75 7.75 8 0 0 18.5 10 Vendor Total Score (Max Score 105) Circuit Transit Inc Freebee 93 78 PHASE 1 EVALUATORS Name Title Herb Conde-Parlato Economic Development Manager Francisco Diaz Mendez Project Manager EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES Name Title Ernesto Garcia Engineer Elisa Iglesias Senior Project Manager EVALUATION CRITERIA Criteria Scoring Method Weight (Points) Approach and Methodology Points Based 15 (14.3% of Total) Description: The Contractor shall explain in detail how their company can meet the requirements of the work outlined in the SOW, provide a timeline/plan-of-action detailing each phase for this effort, provide an organization chart detailing the labor for this effort, provide the recruiting effort for maintaining qualified drivers, and detail the numbers and types of vehicles provided and how they will include additional vehicles if the City expands the routes. Criteria Scoring Method Weight (Points) Environmental Benefits Points Based 10 (9.5% of Total) Description: The Contractor shall provide details and quantify any environmental benefits or sustainability initiatives that they will use for this effort. Criteria Scoring Method Weight (Points) Contractor Capabilities Points Based 10 (9.5% of Total) Description: EVALUATION TABULATION Request For Proposal - CITYWIDE MICRO -TRANSIT SERVICES Page 2 EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES The Contractor shall provide overall organizational and financial capabilities and other key components to include organizational reporting structure, quality control, quality assurance, research and development, technical training and parts support, response time, product capabilities, and the ability to furnish multiple vehicle configurations. The Contractor shall provide a general description of the company, including annual revenue, facilities location, number of permanent and part-time employees, and current and project workload. This description is intended to provide information to the City of Hollywood to evaluate the capability and capacity of the Contractor to perform the work. The City of Hollywood may conduct a site -visit of the Contractor's facility during the evaluation process. Criteria Scoring Method Weight (Points) Driver's Qualifications Points Based 10 (9.5% of Total) Description: The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: minimum requirement by the City is that all drivers must be enrolled in an FDOT approved drug testing program, pass a drug screening test, have the appropriate FL driver's license, and have a favorable background investigation. Criteria Scoring Method Weight (Points) Firm's Qualifications and Experience Points Based 10 (9.5% of Total) Description: The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five years (5) experience and two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration and dates. The Contractor must submit at least three (3) references for projects of similar size, scope, and complexity. The references will be reviewed and scored as to whether services performed were satisfactory and meet the aforementioned criteria. EVALUATION TABULATION Request For Proposal - CITYWIDE MICRO -TRANSIT SERVICES Page 3 EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES Criteria Scoring Method Weight (Points) ADA Compliance Points Based 5 (4.8% of Total) Description: The Contractor shall provide details on how their proposed vehicles meet ADA accessibility requirements. Criteria Scoring Method Weight (Points) Maintenance/Recovery Plan Points Based 10 (9.5% of Total) Description: The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken. Criteria Scoring Method Weight (Points) Risk Mitigation Plan Points Based 10 (9.5% of Total) Description: The contractor must provide a risk mitigation plan on potential risks that may occur with this service and the steps they will take to mitigate/reduce the risk level. EVALUATION TABULATION Request For Proposal - CITYWIDE MICRO -TRANSIT SERVICES Page 4 EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES Criteria Local Vendor Preference Scoring Method Points Based Weight (Points) 5 (4.8% of Total) Description: If applicable, the local Hollywood Vendor/Contractor shall have the burden of demonstrating that it maintains a permanent place of business with full-time employees within the City limits and has done so for a minimum of one year prior to the date of issuance of a bid or proposal solicitation within Hollywood, Florida. All supporting documentation (e.g., City valid local business tax receipt) for local preference eligibility must be received with the bid package prior to the bid opening date and time. Criteria Pricing Scoring Method Points Based Weight (Points) 20 (19% of Total) Description: The Contractor must provide a Fixed Pricing Rate for this Service to include all direct and indirect costs in fixed monthly rates for this effort. The price for each offeror will be compared against the values assigned the various elements of the technical proposal. The objective of this process is to obtain the best available combination of technical capability and price. AGGREGATE SCORES SUMMARY Vendor Circuit Transit Inc Freebee Herb Conde-Parlato 94 90 Francisco Diaz Mendez 91 89 VENDOR SCORES BY EVALUATION CRITERIA Ernesto Garcia 91 54 Elisa Iglesias 96 79 Total Score (Max Score 105) 93 78 EVALUATION TABULATION Request For Proposal - CITYWIDE MICRO -TRANSIT SERVICES Page 5 EVALUATION TABULATION RFP No. RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES Vendor Approach and Methodology Points Based 15 Points (14.3%) Environmental Contractor Drivers Firm's Benefits Capabilities Qualifications Qualifications Points Based Points Based Points Based and Experience 10 Points (9.5%) 10 Points 10 Points (9.5%) Points Based (9.5%) 10 Points (9.5%) ADA Compliance Points Based 5 Points (4.8%) Maintenance/Recovery Plan Points Based 10 Points (9.5%) Risk Mitigation Local Vendor Pricing Plan Preference Points Based Points Based Points Based 20 Points 10 Points 5 Points (4.8%) (19%) (9.5%) Circuit Transit Inc Freebee 13.8 12.3 9.3 9 10 8.8 9.3 9.5 9.5 9 4.8 9.3 3.8 7.8 8.8 8 0 0 18.5 10 Vendor Total Score (Max Score 105) Circuit Transit Inc Freebee 93 78 EVALUATION TABULATION Request For Proposal - CITYWIDE MICRO -TRANSIT SERVICES Page 6 .....„ ...... HoII4obd FLORIDA f CLOSED CITYWIDE MICRO -TRANSIT SERVICES Last updated by Addendum #1 on Feb 27, 2023 4:56 PM See what changed u Request For Proposal u Development Services (Engineering, Building, Code Compliance, Community Development and Planning) W 55600, 55630, 55650, 96217 Project ID: RFP-045-23-SK Release Date: Wednesday, February 1, 2023 Due Date: Thursday, March 9, 2023 3:00pm Pm Posted Itt Wednesday, February 1, 2023 5:30pm All dates & times in Eastern Time Post Information Posted At: Wed, Feb 1, 2023 5:30 PM Sealed Bid Process: Yes (Bids Unsealed / Pricing Unsealed) Private Bid: No Overview Summary The City is seeking shared public sector transit services that offer dynamically allocated routes and schedules in response to individual or aggregate consumer demand, using smaller vehicles and capitalizing on mobile GPS and internet connectivity. The City has successfully funded the operation of a micro -transit service in the downtown and A1A corridor for the last 4 years. The micro transit services have been well accepted with increasing ridership. The Current contract is set to expire and would like the opportunity to solicit new proposals that would complement a new community shuttle service as well as expansion of the service to other areas of the City, especially west of 1-95. The goal of the micro -transit service will be to transition paratransit customers by transporting them in a less expensive manner to a fixed route transfer point and/or address areas in the City with high concentrations of older and low-income residents who need access to transit. Any rider fees will be determined by the City and 100% of all net proceeds from fees generated by riders will be returned to the City in the form of a credit to each monthly invoice. The City has the right to audit the Contractor's collection of fees. The successful Vendor/Contractor will have demonstrated demand response experience particularly in areas with no existing service. The Contractor will own or have access to a fleet of environmentally friendly and sustainable vehicles that include fully accessible minibuses with capacity between 12 and 28 passengers. Vehicles should be small enough for energy efficiency, but large enough to handle occasional larger demands (schools, employment centers, transfer stations). Smaller low speed electric vehicles may be used on smaller streets and more acceptable neighborhoods. The strategic objective of this initiative is to identify and implement a sustainable micro -transit system that moves people to and from their destination. Another strategic objective is that over time this program will transition to being fully supported by the business community in Hollywood, Hollywood Beach, and the surrounding area. Background Currently the City plans to operate a Community Shuttle System with three fixed routes (Northwest Loop - City Hall to N. Beach Park, A1A Loop - N. Beach Park to E Hallandale Blvd. and a Southeast Loop - City Hall to Pembroke Rd.) The fixed route system is expected to be operational by mid-2023 and will provide public transportation service to improve mobility, and ease parking demand and traffic congestion. This service is funded by Broward County Transit. In addition, there are Broward County buses, routes #1, 4, 7, 9 and US1 Breeze, providing services on a daily basis. Timeline Release Project Date: February 1, 2023 Pre -Proposal Meeting (Non -Mandatory): February 9, 2023, 10:00am Join from the meeting link https://cohfl.webex.com/cohfl/j. phpMTI D=m6cba791171165ad4ecd518f286c6c012 OR Join by meeting number Meeting number (access code): 2633 159 9680 Meeting password: 9PEjbnnYC32 OR Join from a mobile device (attendees only) +1-408-418-9388 Meeting number (access code) 2633 159 9680 Question Submission Deadline: February 22, 2023, 5:00pm Proposal Submission Deadline: March 9, 2023, 3:00pm Public Bid Opening: March 9, 2023, 4:OOpm Join from the meeting link https://cohfl.webex.com/cohfl/j.php?MTID=m2fa08f6728891 bc5bc2d389b3a3e4290 OR Join by meeting number Meeting number (access code): 2633 277 8293 Meeting password: 7i6iQMrfni3 OR Join by phone +1-408-418-9388 United States Toll Meeting number (access code): 2633 277 8293 Need help? Go to https://help.webex.com ft»iy I good „ FLORIDA OFFICE OF PROCUREMENT AND CONTRACT COMPLIANCE NOTICE OF INTENT TO AWARD SOLICITATION NO.: RFP-045-23-SK TITLE: CITYWIDE MICRO -TRANSIT SERVICES DATED AND POSTED: APRIL 18, 2023 OPENED: MARCH 09, 2023 AWARD RECOMMENDED TO: CIRCUIT TRANSIT, INC. 777 S. FLAGLER DR., SUITE 800W WEST PALM BEACH, FL 33401 Protest: Any actual or prospective bidder who is aggrieved in connection with this pending award of the contract or any element of the process leading to an award may protest to the Director (Chief Procurement Officer) of the Office of Procurement and Contract Compliance. Pursuant to Protests procedures in Section 38.52 of the City of Hollywood Code of Ordinances, a protest must be filed within five (5) business days of this posting, or any right to protest is forfeited. The protest must be in writing, must identify the name and address of the protester, and must include a factual summary of, and the basis for, the protest. Filing shall be considered complete when the protest, including the protest deposit described below, is received by the Office of Procurement and Contract Compliance via hand delivery or certified mail at the following location: City of Hollywood, Office of Procurement and Contract Compliance, 2600 Hollywood Blvd., Room 303, Hollywood, FL 33020. Protest deposit: A deposit is required from the protester to compensate the City for the expenses of administering the protest. If the protest is decided in the protester's favor, the entire deposit shall be returned to the protester. If the protest is determined to be without merit, the deposit shall be forfeited to the City. The deposit shall be in the form of cash or a cashier's check and shall be in the amount of 1% of the amount of the pending award, or $3,500, whichever is greater. Steve Stewart Director, Procurement and Contract Compliance Office of Procurement and Contract Compliance 2600 Hollywood Boulevard, Room 303 Hollywood, Florida 33020 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services PROFESSIONAL SERVICES CONTRACT FOR OPERATION OF CITYWIDE MICRO -TRANSIT SERVICES THIS CONTRACT is being entered into this 1st day of July, 2023 (the "Effective Date") by and between the City Of Hollywood (hereinafter the "City"), a municipal corporation of the State of Florida and Circuit Transit Inc. (hereinafter the "Company"), a corporation organized and existing under the laws of the State of Florida, having its principal office at 501 East Las Olas, Suite 300, Fort Lauderdale, Florida SECTION A — Contract Overview A-1 Summary of Contract (a) The subject matter of this Contract is to provide the vehicles, operate and manage a micro -transit service in the Service Area as defined in and Exhibits "A" (Scope of Work) and Exhibit "B" - RFP-045-23-SK- CITYWIDE MICRO -TRANSIT SERVICES, Exhibit "D" (Service Areas"), and Exhibit E, which sets forth the terms and conditions for the performance of services described herein, and the execution hereof by the parties hereto forms a legally binding contract. In the event of a conflict, the City's RFP Documents shall prevail unless otherwise stated in this Contract. (b) The Contract type is: This is a Non -Exclusive Contract. (c) The following documents are hereby incorporated into this Contract: (i) Exhibit "A" — Statement of Work (ii) Exhibit "B" - RFP-045-23-SK - Citywide Micro -Transit Services (iii) Exhibit "C" - Company's Proposal (iv) Exhibit "D" - Service Areas (v) Exhibit "E" - Pricing A-2 Contract Amount The Contract Amount shall not exceed $1,128,942.00 USD for the performance period. A-3 Performance Period (a) The performance period commences from Effective Date and continues for a period of 12 months. This Agreement may be renewed by the parties for three one-year periods upon mutual agreement of the parties and said renewal shall be in writing in accordance with Section D-13 of this Contract. SECTION B — Statement of Work B-1 Statement of Work (a) Services will be provided in accordance with the Statement of Work set forth in Exhibits "A" "B", "C", "D" and "E", SECTION C — Special Conditions C-1 Project Manager/Company Representative (a) The City designates Mark L. Johnson as the Project Manager for this Contract, who may be contacted at: mjohnson@hollywoodfl.org or (954) 921-3991 The City will provide written notice to the Company should there be a subsequent Project Manager change. The Project Manager will be the Company's principal point of contact at the City regarding any matters relating to this Contract, will provide all general direction to the Company regarding Contract performance, and will provide guidance regarding the City's goals and policies. The Project Manager is not authorized to waive or modify any material scope of work changes or terms of the Contract. (b) The Company designates Jason Bagley as the Company Representative for this Contract, who may be contacted at jason©ridecircuit.com The Company will provide written notice to the City should there be a subsequent Company 1 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services Representative change. The City has the right to assume that the Company Representative has full authority to act for the Company on all matters arising under or relating to this Contract. C-2 Pricing and Payment (a) Payment. Payment to the Company will be made only for the actual Services performed and accepted by the City, upon receipt of an invoice submitted in accordance with Section C-4, "Invoices". (b) The City will pay the Company in accordance with the pricing set forth in Exhibit "E" — Pricing to this Contract. (a) Reimbursable Travel Expenses. There are no reimbursable travel expenses payable under this Contract. C-3 Pricing Revisions Costing adjustments shall be governed by Exhibit "B", Section 1.70 and as set forth below: (a) For the term of this Contract, pricing may be revised for the reason(s) set forth below: • Change in minimum wage • Approved decision to add additional cars • Approved decision to adjust the number of service hours • Approved decision to add, adjust or modify additional services that increases costs for the Company (b) Each pricing revision permitted herein must be approved in writing by the Project Manager and, if approved, shall become effective thirty (30) days after notice of the change has been received by the City, or on such earlier or later date as may be agreed upon by the parties. However, any pricing changes will be governed by the City's Purchasing Ordinance and dependent upon the revisions, City Commission approval may be required. (c) Any pricing revision permitted pursuant to this section may be delayed or denied if the Company fails to submit a timely request or fails to provide adequate documentation in support thereof. (d) Any approved pricing revision is not retroactive, and any invoice pending on the date of approval of the pricing revision shall be paid on the basis of the pricing in effect on the date services were provided. C-4 Invoices (a) The Company will submit a monthly detailed invoice to the City, in a format to be defined by the Project Manager as negotiated with Company. Each invoice shall contain the following information: (i) the date of the invoice and invoice number; (ii) the purchase order number; (iii) the Contract Item(s) according to Exhibit E — Pricing against which charges are made; and, (iv) performance dates covered by the invoice. (v) service credits offered from advertising dollars received by Company (vi) Net revenue credits received by the Company Upon reconciliation of all errors, corrections, credits, and disputes, payment to the Company will be made in full within 30 calendar days. Invoices received without a valid purchase order number will be returned unpaid. The Company shall submit the original invoice to: accountspayable@hollywoodfl.orp or mail them to: City of Hollywood Accounts Payable, Room 119 P.O. Box 2229045 Hollywood, FL 33022-9045 (b) The Company shall forward a copy of the invoice to the Project Manager, with the following items: 2 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (I) receipts for any Reimbursable Travel Expenses, if applicable, associated with the invoice; and (ii) copy of the applicable Deliverable associated with the invoice C-5 Insurance (a) The Company shall procure and maintain, at its own expense, during the entire term of the Contract, the insurance coverages as identified in Exhibit "B", Section 3.17: (b) The insurance policy shall not contain any exceptions that would exclude coverage for risks that can be directly or reasonably related to the scope of goods or services in this contract. A violation of this requirement at any time during the term, or any extension thereof shall be grounds for the immediate termination of any contract entered in to pursuant to this contract. The City must be provided a signed statement from insurance agency of record that the full policy contains no such exception. Submit certificates of insurance to: City of Hollywood Department of Development Services P.O. Box 2229045 Hollywood, FL 33022-9045 A certified, true and exact copy of each of the project specific insurance policies (including renewal policies) required under this Section C-5 shall be provided to the City if so requested. (c) The certificates and endorsements for each insurance policy are to be signed by a person authorized by that insurer and licensed by the State of Florida and the company or companies must maintain a minimum rating of A-VII, as assigned by the A.M. Best Company. (d) If the Company fails to carry the required insurance, the City may (i) order the Company to stop further performance hereunder, declare the Company in breach, pursuant to Section C-6, terminate the Contract if the breach is not remedied and, if permitted, assess liquidated damages, or (ii) purchase replacement insurance and withhold the costs or premium payments made from the payments due to the Company or charge the replacement insurance costs back to the Company. (e) Any subcontractor or sub consultant approved by the City shall be required to procure, maintain and submit proof of insurance to the City of the same insurance requirements as specified above, and as required in this paragraph. (0 (g) The Company is encouraged to purchase any additional insurance it deems necessary. The Company is required to make its best efforts to remedy all injuries to persons and damage or loss to any property of the City caused in whole or in part by the Company, its subcontractors or anyone employed, directed or supervised by the Company. C-6 Warranty — Services The Company warrants that the services shall be performed in full conformity with this Contract and Exhibits "A" and "B", with the professional skill and care that would be exercised by those who perform similar services in the commercial marketplace, and in accordance with accepted industry practice. In the event of a breach of this warranty, or in the event of non-performance or failure of the Company to perform the services in accordance with this Contract, the Company shall, at no cost to the City, re -perform or perform the services so that the services conform to the warranty. However, if Company fails to perform, City may terminate this Agreement with or without cause consistent with Exhibit "A". 3 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services SECTION D — General Conditions D-1 Legal Notice (a) All legal notices required pursuant to the terms and conditions of this Contract shall be in writing unless an emergency situation dictates otherwise. Any notice required to be given under the terms of this Contract shall be deemed to have been given when (i) received by the party to whom it is directed by hand delivery or personal service, (ii) transmitted by facsimile with confirmation of transmission, (iii) transmitted by email with confirmation of receipt by addressee, or (iv) sent by U.S. mail via certified mail -return receipt requested at the following addresses: FOR THE CITY: Project Manager City of Hollywood 2600 Hollywood Blvd., Rm. 308 Hollywood, FL 33020 WITH A COPY TO: City Attorney City of Hollywood 2600 Hollywood Blvd., Rm. 407 Hollywood, FL 33020 FOR THE COMPANY: James Mirras Circuit Transit Inc. 501 East Las Olas Suite 300 Fort Lauderdale, FL 33301 (b) The parties shall provide written notification of any change in the information stated above. (c) An original signed copy, via U. S. Mail, shall follow facsimile transmissions. (d) For purposes of this Contract, legal notice shall be required for all matters involving potential termination actions, litigation, indemnification, and unresolved disputes. This does not preclude legal notice for any other actions having a material impact on the Contract. (e) Routine correspondence should be directed to the Project Manager or the Company Representative, as appropriate. D-2 Notice of Delay (a) If timely performance by the Company is jeopardized by the non -availability of City provided personnel, data, or equipment, the Company shall notify the City immediately in writing of the facts and circumstances causing such delay. Upon receipt of this notification, the City will advise the Company in writing of the action which will be taken to remedy the situation. (b) The Company shall advise the City in writing of an impending failure to meet established milestones or delivery dates based on the Company's failure to perform. Notice shall be provided as soon as the Company is aware of the situation; however, such notice shall not relieve the Company from any existing obligations regarding performance or delivery. D-3 Termination for Convenience The City shall have the right at any time to terminate further performance of this Contract, in whole or in part, for any reason whatsoever (including no reason) within 120-days notice and as more specifically set forth in Exhibit "B". Such termination shall be effected by written notice from the City to the Company specifying the extent and effective date of the termination. On the effective date of the termination, the Company shall terminate all work and take all reasonable actions to mitigate expenses. The Company shall submit a written request for incurred costs for services performed through the date of termination and shall provide any substantiating documentation requested by the City. In the event of such termination, the 4 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services City agrees to pay the Company within thirty (30) days after receipt of a correct, adequately documented written request. The City's sole liability under this Section is for payment of costs for services requested by the City and actually performed by the Company. D-4 Event of Default (a) If, during the term of this Contract, the Company (i) fails to deliver services that comply with the specifications, (ii) fails to deliver the services within the time specified in in this Contract including Exhibit "A" (iii) fails to make progress so as to endanger the performance of this Contract, (iv) becomes insolvent, bankrupt or makes an assignment for the benefit of creditors, or if a receiver or trustee in bankruptcy is appointed for the Company, or if any proceeding in bankruptcy, receivership, or liquidation is instituted against the Company and is not dismissed within 30 days following commencement thereof, or (v) fails to perform any of the other obligation or requirement of this Contract, then any of the aforementioned failures shall constitute an "Event of Default" under this Contract. Events of Default shall also include those items set forth in Exhibit "B" specifically Section 1.63. (b) If there occurs an Event of Default, the Company shall be entitled to 10 calendar days from written notice thereof to remedy the Event of Default, provided, however, such is capable of being remedied within that period. If the Event of Default can be remedied, but the remedy cannot be completed within the ten-day period, the Company may be allowed such additional time as may be reasonably necessary to remedy the Event of Default, provided, however, the remedy is commenced within the 10 day period and is diligently pursued to completion. If the Event of Default is incapable of remediation, or is not remedied as required herein, the City may, in addition to any other remedies available in law or equity, invoke any of the remedies provided for under Section D-5, "Termination for Default", below and as set forth in Exhibit "B" Section 1.64. D-5 Termination for Default (a) If the Event of Default is not remedied as required pursuant to Section D-4, "Event of Default", the City may, by written notice to the Company pursuant to Section D-1, "Legal Notice", terminate this Contract in whole or in part. (b) If this Contract is terminated in whole or in part because the Company has failed to provide services in compliance with the specifications by the deadline of remediation period, the City may acquire, under reasonable terms and in a manner it considers appropriate, replacement goods that are comparable to the services that the Company failed to deliver to the City, and the Company shall be liable to the City for any excess costs related thereto. If the City terminates this Contract only in part, the Company shall continue to perform the un-terminated obligations or portions of this Contract. (c) Force Majeure. This Contract shall be governed by the Force Majeure provision in Exhibit "B", Section 7.34. (d) The City retains the right to terminate for default immediately if the Company fails to maintain the required levels of insurance, fails to comply with applicable local, state, and Federal statutes governing performance of these services, or fails to comply with statutes involving health or safety. D-6 Limitation of Funding Company acknowledges that the obligation of City to pay Company is limited to the availability of funds appropriated in a current fiscal year period, and continuation of Contract into a subsequent fiscal year is subject to the appropriation of funds, unless otherwise authorized by law. The City reserves the right to reduce estimated or actual quantities, in whatever amount necessary, without prejudice or liability to the City, if funding is not available or if legal restrictions are placed upon the expenditure of monies for the services required under this Contract. In the event of a decrease or limitation in funding the Company reserves the right to reduce service levels or suspend service as needed. D-7 Changes — Fixed -Price Goods or Services (a) The City may at any time, , and without notice to the sureties, if any, request changes within the general scope of this Contract in any one or more of the following: (i) Description of services to be performed or goods to be provided including types of vehicles and number of vehicles. (ii) Time of performance (i.e., hours of the day, days of the week, etc.). (iii) Place of performance of the services. 5 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (iv) Time or place of delivery of goods (b) Upon written mutual agreement, Company and the City will determine the appropriate adjustment(s) to the services. (c) Any change to the cost of services will be based upon the schedule in Exhibit E: Pricing as determined by types of vehicles, number of vehicles and operating hours. (d) The Company must assert its right to an adjustment under this clause within 30 days from the date of receipt of the written order; however, if the City decides that the facts justify, the City may receive and act upon a proposal submitted before final payment of the Contract. (e) If the mutually agreed adjustment includes the cost of property made obsolete or excess by the change, the City shall have the right to prescribe the manner of the disposition of the property. (f) The Company shall provide current, complete, and accurate documentation to the City in support of any request for equitable adjustment. Failure to provide adequate documentation, within a reasonable time after a request from the City, will be deemed a waiver of the Company's right to dispute the equitable adjustment proposed by the City, where such equitable adjustment has a reasonable basis at the time it is determined by the City. D-8 Entire Contract, Section and Paragraph Headings (a) This Contract, including all Exhibits, represents the entire and integrated agreement between the City and the Company. It supersedes all prior and contemporaneous communications, representations, and agreements, whether oral or written, relating to the subject matter of this Contract. (b) The section and paragraph headings appearing in this Contract are inserted for the purpose of convenience and ready reference. They do not purport to define, limit or extend the scope or intent of the language of the sections and paragraphs to which they pertain. D-9 Severability The invalidity, illegality, or unenforceability of any provision of this Contract or the occurrence of any event rendering any portion or provision of this Contract void shall in no way affect the validity or enforceability of any other portion or provision of this Contract. Any void provision shall be deemed severed from this Contract, and the balance of this Contract shall be construed and enforced as if this Contract did not contain the particular portion or provision held to be void. The parties further agree to amend this Contract to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. The provisions of this clause shall not prevent this entire Contract from being void should a provision which is of the essence of this Contract be determined void. D-10 Waiver Waiver of any of the terms of this Contract shall not be valid unless it is in writing signed by each party. The failure of the City to enforce any of the provisions of this Contract, or to require performance of any of the provisions herein, shall not in any way be construed as a waiver of such provisions or to affect the validity of any part of this Contract, or to affect the right of the City to thereafter enforce each and every provision of this Contract. Waiver of any breach of this Contract shall not be held to be a waiver of any other or subsequent breach of this Contract. D-11 Modification/Amendment This Contract shall not be modified or amended except by the express written agreement of the parties, signed by a duly authorized representative for each party. Any other attempt to modify or amend this Contract shall be null and void and may not be relied upon by either party. D-12 Assignment Neither party may assign their rights nor delegate their duties under this Contract without the written consent of the other party. Such consent shall not be withheld unreasonably. Any assignment or delegation shall not relieve any party of its obligations under this Contract. D-13 Indemnification In addition to the insurance requirements set forth in Section C-5, "Insurance", the Company shall protect, indemnify and hold harmless the City, its officers, employees, agents, and consultants (collectively herein the "City") from any and all 6 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services claims, liabilities, damages, losses, suits, actions, decrees, and judgments including, attorney's fees, court costs or other expenses of any and every kind or character (collectively herein the "Liabilities") which may be recovered from or sought against the City, as a result of, by reason of, or as a consequence of, any intentional, wrongful or negligent act or omission, on the part of the Company, its officers, employees, or agents in the performance of the terms, conditions and covenants of the Contract, regardless of whether the Liabilities were caused in part by the City. This provision includes the indemnity requirements set forth in Exhibit "A", Section 1.46. The provisions and obligations under this section shall survive the expiration or earlier termination of this Agreement. Nothing in this Contract shall be construed to affect in any way the City's rights, privileges, and immunities under the doctrine of "sovereign immunity" and as set forth in Section 768.28, Florida Statutes. It is expressly agreed that the Company shall defend the City against the Liabilities and in the event that the Company fails to do so, the City shall have the right, but not the obligation, to defend the same and to charge all direct and incidental costs, including attorney's fees and court costs, to the Company. D-14 Patent Indemnity The Company hereby indemnifies and shall defend and hold harmless the City and its representatives respectively from and against all claims, losses, costs, damages, and expenses, including attorney's fees, incurred by City and its representatives, respectively, as a result of or in connection with any claims or actions based upon infringement or alleged infringement of any patent and arising out of the use of the equipment or materials furnished under the contract by the Company, or out of the processes or actions employed by, or on behalf of the Company in connection with the performance of the Contract. The Company shall, at its sole expense, promptly defend against any such claim or action unless directed otherwise by the City or its representative; provided that the City or its representatives shall have notified the Company upon becoming aware of such claims or actions and provided further that the Company's aforementioned obligations shall not apply to equipment, materials, or processes furnished or specified by the City or its representatives. Said Patent Indemnity includes the provisions set forth in Exhibit "B", Section 7.47, Patent and Copyright Indemnification. D-15 Audit of Records (a) In addition to the Audit requirements set forth below, the parties shall be governed by the Audit requirements set forth in Exhibit "B", Section 7.28, Audit Rights. (b) The Company agrees to maintain the financial books and records (including supporting documentation) pertaining to the performance of this Contract according to standard accounting principles and procedures. The books and records shall be maintained for a period of three years after completion of this Contract, except that books and records which are the subject of an audit finding shall be retained for three years after such finding has been resolved. If the Company goes out of business, the Company shall forward the books and records to the City to be retained by the City for the period of time required herein. (c) The City or its designated representative(s) shall have the right to inspect and audit (including the right to copy and/or transcribe) the books and records of the Company pertaining to the performance of this Contract during normal business hours. The City will provide prior written notice to the Company of the audit and inspection. If the books and records are not located within Broward County, the Company agrees to deliver them to the City, or to an address designated by the City within Broward County. In lieu of such delivery, the Company may elect to reimburse the City for the cost of travel (including transportation, lodging, meals and other related expenses) to inspect and audit the books and records at the Company's office. If the books and records provided to the City are incomplete, the Company agrees to remedy the deficiency after written notice thereof from the City, and to reimburse the City for any additional costs associated therewith including, without limitation, having to revisit the Company's office. The Company's failure to remedy the deficiency shall constitute a material breach of this Contract. The City shall be entitled to its costs and reasonable attorney fees in enforcing the provisions of this Section (d) If at any time during the term of this Contract, or at any time after the expiration or termination of the Contract, the City or the City's designated representative(s) find the dollar liability is less than payments made by the City to the Company, the Company agrees that the difference shall be either: (i) repaid immediately by the Company to the City or (ii) at the City's option, credited against any future billings due the Company. D-16 Confidentiality — City Information (a) The parties acknowledge that this Contract is subject to Chapter 119, Florida Statutes, entitled the "Public Records Act". 7 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (b) All information, including but not limited to, oral statements, computer files, databases, and other material or data supplied to the Company is confidential and privileged. The Company shall not disclose this information, nor allow to it be disclosed to any person or entity without the express prior written consent of the City. The Company shall have the right to use any such confidential information only for the purpose of providing the services under this Contract, unless the express prior, written consent of the City is obtained. Upon request by the City, the Company shall promptly return to the City all confidential information supplied by the City, together with all copies and extracts. (c) The confidentiality requirements shall not apply where (i) the information is, at the time of disclosure by the City, then in the public domain; (ii) the information is known to the Company prior to obtaining the same from the City; (iii) the information is obtained by the Company from a third party who did not receive the same directly or indirectly from the City; or (iv) the information is subpoenaed by court order or other legal process, but in such event, the Company shall notify the City. In such event the City, in its sole discretion, may seek to quash such demand. (d) The obligations of confidentiality shall survive the termination of this Contract. D-17 Marketing Restrictions The Company may not publish or sell any information from or about this Contract without the prior written consent of the City. This restriction does not apply to the use of the City's name in a general list of customers, so long as the list does not represent an express or implied endorsement of the Company or its services. This restriction does not apply to general marketing of the services to promote and inform the public about the services. D-18 Taxes/Compliance with Laws (a) The Company, in the performance of the obligations of this Contract, shall comply with all applicable laws, rules and regulations of all governmental authorities having jurisdiction over the performance of this Contract including, but not limited to, the Federal Occupational Safety and Health Act. D-19 Licenses/Registrations During the entire performance period of this Contract, the Company shall maintain all federal, state, and local licenses, certifications and registrations applicable to the work performed under this Contract, including maintaining an active City of Hollywood business license if required. D-20 Non -Discrimination and Fair Employment Practices (a) Discrimination: The City of Hollywood is committed to promoting full and equal business opportunity for all persons doing business in Hollywood. The Company acknowledges that the City has an obligation to ensure that public funds are not used to subsidize private discrimination. Company recognizes that if the Company or their subcontractors or subconsultants are found guilty by an appropriate authority of refusing to hire or do business with an individual or company due to reasons of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, or any other legally protected status; City may declare the Company in breach of contract and terminate Contract. (b) Fair Employment Practices: In connection with the performance of work under this Contract, the Company agrees not to discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, national origin, or any other legally protected status. Such agreement shall include, but not be limited to, the following: employment; upgrading; demotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. (c) The Company further agrees to insert this provision in all subcontracts hereunder. Any violation of such provision by a Company shall constitute a material breach of this Contract. D-21 Employment of Unauthorized Aliens In accordance with the Immigration Reform and Control Act of 1986, the Company agrees that it will not employ unauthorized aliens in the performance of this Contract. D-22 Conforming Services 8 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services The services performed under this Contract shall conform in all respects with the requirements set forth in this Contract. The Company shall furnish the City with sufficient data and information needed to determine if the services performed conform to all the requirements of this Contract. D-23 Independent Contractor In the performance of services under this Contract, the Company and any other person employed by it shall be deemed to be an independent contractor and not an agent or employee of the City. The Company shall be liable for the actions of any person, organization or corporation with which it subcontracts to fulfill this Contract. The City shall hold the Company as the sole responsible party for the performance of this Contract. The Company shall maintain complete control over its employees and all of its subcontractors. Nothing contained in this contract or any subcontract awarded by the Company shall create a partnership, joint venture or agency with the City. Neither party shall have the right to obligate or bind the other party in any manner to any third party. D-24 Official, Agent and Employees of the City Not Personally Liable It is agreed by and between the parties of this Contract, that in no event shall any official, officer, employee, or agent of the City in any way be personally liable or responsible for any covenant or agreement therein contained whether expressed or implied, nor for any statement, representation or warranty made herein or in any connection with this Contract. D-25 Public Records The City is a public agency as defined by state law and is governed by Chapter 119, Florida Statutes, "Public Records Act". The City's Records are public records, which are subject to inspection and copying by any person (unless declared by law to be confidential). The following provisions are required by Section 119.0701, Florida Statutes, and may not be amended. Company shall comply with the public records law. Company shall keep and maintain public records required by the City in the performance of services under this Contract. Upon request from City's custodian of records, Company shall provide City with a copy of any requested public records or to allow the requested public records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes, or as otherwise provided by law. Company shall ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the Contract's term and following completion of the Contract if Company does not transfer the public records to City. Upon completion of the Contract, Company shall transfer, at no cost, to City, all public records in its possession or keep and maintain public records required by City to perform the services required under this Contract. If Company transfers all of the public records to City upon completion of the Contract, Company shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If Company keeps and maintains public records upon completion of the Contract, Company shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the city's custodian of public records, in a format that is compatible with the information technology systems of the City. IF A PARTY TO THIS CONTRACT HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO ITS DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT PATRICIA A. CERNY, CITY CLERK CUSTODIAN OF PUBLIC RECORDS AT (954) 921-3211, PCERNY@HOLLYWOODFL.ORG, 2600 HOLLYWOOD BLVD., HOLLYWOOD, FLORIDA 33020 AND STEVE STUART DIRECTOR OF PROCUREMENT AT (954) 921-3628 SSTEWART@HOLLYWOODFL.ORG. D-26 Use By Other Government Entities A governing body or its authorized representative and the State of Florida may join or use the contracts of local governments located within or outside this State with the authorization of the contracting vendor. It is understood and agreed by Company and the City that any governmental entity may purchase the services specified herein in accordance with the prices, terms, and conditions of this Agreement. It is also understood and agreed that each local entity will establish its own contract with Company, be invoiced therefrom and make its own payments to Company in accordance with the terms of the contract established between the new governmental entity and Company. In the event the Company allows another governmental entity to join the Contract, it is expressly understood that the City shall in no way be liable for the obligations of the joining governmental entity. 9 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services D-27 Governing Law This Contract, including appendices and Exhibits, and all matters relating to this Contract (whether in contract, statute, tort (such as negligence or otherwise), shall be governed by, and construed in accordance with, the laws of the State of Florida. This shall apply notwithstanding such factors which include, but are not limited to, the place where the contract is entered into, the place where the accident occurs and notwithstanding application of conflicts of law principles. The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District of Florida. D-28 Counterpart Signatures This Contract may be executed in counterparts. All such counterparts will constitute the same contract and the signature of any party to any counterpart will be deemed a signature to, and may be appended to, any other counterpart. Executed copies hereof may be delivered by facsimile or e-mail and upon receipt will be deemed originals and binding upon the parties hereto, regardless of whether originals are delivered thereafter. IN WITNESS WHEREOF, the parties hereto have caused this Contract to be executed by their duly authorized representatives. CITY OF HOLLYWOOD ,—DocuSigned by: Mayor •Irdri C,g I ILIC 4FA... ATTEST: ,—DocuSigned by: �• 784415EE2C0C47E APPROVED AS TO FORM: ,—DocuSigned by: 7/17/2023 Date COMPANY FDocuSigned by: AQ, fy ash I V dl I IC°,ICB... CEO DS hl4.r11,S C n,n,a.I1,S City Attorn717/2023 ap 9nitt)2A... Date 6/14/2023 Date 10 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT A — STATEMENT OF WORK Company to develop, implement and manage a Micro -Transit "On Demand" service (the "Service") in the areas identified in Exhibit D The Service will have the ability to be on demand and include smart stops as specified in this Statement of Work The Service will serve visitors, residents, and workers by providing a convenient, efficient mobility option to circulate throughout downtown Hollywood, the Beach, and portions of West Hollywood. The Service shall: • Operate in two micro -transit zones (MTZ-1/MTZ-2), covering approximate 4.6 square miles of coverage area, and provide on -demand service as illustrated in Exhibit D. • Operate a 6-month on -demand pilot test (MTZ-3), covering approximately 1.97 square miles of coverage area as illustrated in Exhibit D. • Operate a Pilot Fixed Route service between designated pick-up locations within Hollywood West and designated Beach/Downtown locations using a E-van from MTZ-1 as illustrated in Exhibit D • Ability to supplement any part of the service with a fixed route if deemed necessary through data and public needs. • Hours of operation and headways are to be initially proposed by Company until the level of demand is identified after a few months of operation and data collection. • Demonstrate the ability to scale up and down the fleet of vehicles and deploy them to various locations based on monthly, weekly, daily, and hourly fluctuations in demand in order to achieve a desired level of service. • Operate vehicles that meet the Federal Motor Vehicle Safety Standards and Regulations. • Provide a safe and pleasing passenger experience with capable, qualified and courteous drivers. • Feature a mobile application downloadable from both the Apple Store and Google Play Store with which will have the ability to charge a fee for service via a secured credit card payment system. • Feature a mobile application where the user will be able to locate his or her position and contact the next approaching vehicle with approximate wait times. • Provide a dedicated phone line so that users can call and request assistance. • System will be operational within 45 days from Notice to Proceed to include vehicle procurement, financial operating plan, sufficient liability coverage and mobile application. Service will be adjusted based upon needs identified from six months of data and the availability of funds. Once six months of data is received and analyzed per Data Reporting requirements in Section 1.9, b. the City and Company shall meet and negotiate terms for the year two renewal period. Ridership, service levels, service area, number of vehicles, ad revenue, fare revenue and overall contract performance will be determining factors in determining if service will remain the same or expand based on ridership demand. 1.1 Mobile Application a. Company to provide a mobile application which allows riders to request pick up and drop off locations. b. Ability to allow the user to connect from one mirco-transit zone to another (MTZ-2 and MTZ-3 will be combined into a single zone for the purpose of the pilot test) c. At no cost to the City, maintain updates to the application and be compatible to smart phones and other mobile devices. d. Provide ability to charge a fee per rider and issue discounts via promo -codes. e. Provide users with approximate time until pick up. f. Allow users to rate drivers and provide feedback. g. Feature a Google Maps based map (or equivalent) that identifies the boundaries of each Service Area. h. After a ride request has been accepted by a driver, depict the real-time location of vehicles on a map of the appropriate Service Area. i. Ability to track party and usage data. 1.2 Marketing and Branding a. In coordination with the City of Hollywood, the Company will develop and implement a branding strategy. Company will not implement any branding strategy without prior written approval from the City. Any changes to the branding strategy must be approved in writing by the City prior to implementation. b. Company to develop and implement a marketing program to promote awareness of the program. The City will have the right to request changes to the marketing program. 11 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services c. The City retains the right to review marketing materials prior to use and request changes or withdrawal of any marketing materials. 1.3 Vehicles and Infrastructure a. Company to procure, store, license, operate and maintain vehicles and related infrastructure including charging stations used in the service in accordance with applicable laws and regulations with the following requirements. i. Fleet Size. Unless the parties agree otherwise, Company will acquire and operate at its own expense no fewer than 8 GEM vehicles (includes one ADA accessible GEM on standby), 2 EV Vans (1 ADA Accessible), and 1 EV Sedan as part of this Service. Company to maintain and operate vehicles to satisfy the minimum levels of service and ADA accessibility requirements. b. Specifications. All vehicles will: i. Comply with all applicable laws and regulations. ii. Be fully electric. iii. Meet all safety standards established by applicable law or regulation. iv. Feature luggage carrying capacity. c. Branding. The branding strategy will be applied to all vehicles as follows: i. At all times during operation of any vehicles pursuant to this Contract, Company may include but is not limited to branding to all wheels, hoods, front panels, coping, roof and rear fenders unless otherwise approved by the City. ii. Company to develop a default vehicle wrap to be used when no paying advertiser has been identified for any vehicle or vehicles for a period of 7 days or longer unless otherwise approved by the City. iii. Exterior and interior advertising will not interfere with the placement or visibility of any branding required by this Contract, unless otherwise approved by the City. d. Licensing. Company to obtain and maintain proper licensing and registration of all vehicles at all times. e. Charging. The City will make available to the Company, City owned charging stations for vehicles although the City cannot ensure the availability of charging stations to service all vehicles in the fleet to satisfy the levels of service required by this Contract. Company to ensure charging stations are available to adequately service all vehicles in the fleet to satisfy the levels of service required by this Contract. f. Storing. The City will provide parking and operation space in a City -owned parking facility. Company will be responsible for storing and securing vehicles during times of non -operation. g. Maintenance and replacement. At Company's sole cost, Company to maintain the interior and exterior of all vehicles in good working order, in accordance with all applicable laws and regulations. Vehicles to be free of graffiti, vandalism, defacement and other damage to the satisfaction of the City. Company will replace any vehicle at its sole cost when the vehicle cannot be maintained in good working order, in accordance with applicable laws and regulations or it is no longer able to be maintained in accordance with the requirements of this Contract. Company to use its best efforts to restore non -operational vehicles to operation within 10 business days from the date of any incident requiring the vehicle to be removed from operation. Company to provide verbal and written notice of the City of any delay in restoring a non- operational vehicle that extends beyond ten (10) business days from the date of malfunction. If the city determines that any such delay is due to Company's lack of diligence the City will have the right to pursue any remedy provided for in this Contract or at law or equity. 1.4 Staffing a. General. Company to provide sufficient staffing to maintain levels of service required by this Contract. All persons provide services pursuant to this Contract will be employees, contractors or consultants hired by the Company. Company is solely responsible for all staffing decisions made pursuant to this Contract. b. Drivers. Company to obtain complete background checks on all drivers, including driving records, criminal checks and employment references, conduct initial drug testing, and provide a training program for newly hired drivers. Company will not hire any convicted felon or any person who has been convicted or pled guilty to driving under the influence of drugs or alcohol as a misdemeanor in any state. Company will not hire a driver with more than three (3) infractions relating to driving a motorized vehicle within the previous 24 months. Company to review each driver's driving and criminal records at least annually. c. Company to provide Living Wage and tips. 1.5 Attaining and Maintaining Levels of Service (LOS) a. General. Company to provide an LOS that meets customer demands at all times of Service operations. 12 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services b. Service Level review. Company and City to meet at least annually to review LOS and determine if any adjustments are necessary. Any agreed upon adjustments will be made in writing. 1.6 Trip Sharing a. The Services may permit drivers to transport more than one (1) party but no more than Five (5) parties in GEM vehicles, Three (3) parties in an E-Sedan, and Twelve (12) parties in the E-van, and Eight (8) parties in the ADA E-van simultaneously under the following conditions: i. Each passenger has a separate seatbelt. ii. The total number of passengers, including the driver does not exceed the vehicle's legal capacity. 1.7 Operational Requirements a. Company and all its employees, officers, managers, staff, subcontractors and subconsultants will comply with all applicable local, state and federal laws and regulations while performing work pursuant to this Contract including but not limited to all laws and regulations regarding the safe operation of vehicles. Company to prohibit drivers from texting or using smartphones, or other mobile device, eating, drinking, wearing headphones, and engaging in any activity that may cause the driver to become distracted while driving the vehicle. Parties acknowledge and agree that (i) drivers will only be permitted to wear Bluetooth enabled device or similar technology to provide service provided by this Contract in accordance with all laws governing such devices; and (ii) drivers may use smart phones mounted to the dashboard or windshield of the vehicles only in accordance with all laws governing such devices. b. Company must obtain all permits and approvals required in the ordinary course of business for the safe and legal operation of the Service, including without limitation, permits or approvals from the Florida Transportation Authority. Company is responsible for obtaining any permits and approvals required by the State of Florida for operation of the Service. c. Company to require all persons using the Service to comply with applicable local, state and federal laws and regulations relating to the use of seatbelts and alcohol consumption in vehicles. d. Company and its drivers are permitted to refuse service when, in the driver's opinion, a passenger poses a threat to himself or herself, other passengers, the driver, the vehicle or other vehicles or persons. e. Company is permitted to establish reasonable restrictions on the provision of services to non -service animals. 1.8 Operating Hours a. Company to provide the Service for 11 hours per day, seven days (7) days per week for MTZ Zone 1 b. Company to provide the Service for 8 hours per day, seven (7) days per week for MTZ Zone 2 c. Company to provide the Service for 8 hours per day, seven (7) days per week, for 6 months for MTZ Pilot Zone 3 d. Company to remove 1 EV-van from service in MTZ-1 to provide Fixed Route Service 2 days per week for a period of 6 months between established pick-up/drop off locations within MTZ 2 & 3 and the Hollywood Historic Downtown and the Beach area. e. After the Data Review, hours of operation may be adjusted as mutually agreed upon in writing by the parties. 1.9 Levels of Service Reporting a. Company to provide the city with monthly, quarterly and annual level of service and operations/financial reports for each micro -transit zone. Upon request, Company will provide the City with weekly level of service reports for each micro -transit zone. b. Data Reports to include: i. Number of parties on a daily, weekly and monthly basis ii. Number of paying customers iii. Gross/Net revenue collected for fare revenue credits iv. Number of vehicles not in operation on a daily, weekly and monthly basis v. Average wait time from request through the mobile app until arrival by assigned driver on a daily, weekly and monthly basis. vi. Average trip duration on a daily, weekly and monthly basis. vii. Pick-up and drop off location for each trip. viii. Average number of passengers per party per trip. ix. Average number of parties per trip. x. Number of passenger complaints received on a daily, weekly and monthly basis. c. Quarterly Reports d. Annual Reports 13 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services 1.10 Operational/Financial Report within thirty (30) days after each month, quarter and year, as applicable Company to submit to City Operational/Financial Reports containing the following information: a. Annual budget b. Annual and monthly financial information include revenue generated (including advertisement sales and miscellaneous revenue), expenses and capital resources. 1.11 Advertisement Sales a. Company shall sell space on the exterior or interior of the vehicles for the display of commercial advertising. Advertising Revenue in the amount of $115,100.00 shall be guaranteed annually (Annual Guaranteed Amount). All Advertising Revenue collected by the Company above the Annual Guaranteed Amount will belong to the Company. Company shall credit the City's monthly invoices for each MTZ with a prorated portion of the Annual Guaranteed Amount as shown in Exhibit E (Pricing). 1.12 Ridership Fares a. Company shall collect ridership fares for the services. b. Company shall credit the City's monthly invoice for each micro -transit zone with 100% of the Net Fare Revenue, defined below, that is generated and collected from ridership fares. c. Net Fare Revenue means all gross ridership revenue that is collected from the passengers for the services less all costs and expenses, including but not limited to sales taxes or other taxes imposed by law, Company administrative expenses, credit card processing fees and other billing related charging by third parties imposing similar processing charges. Company will be responsible for documenting all costs and expenses and related charges associated with the Net Fare Revenue calculations. 14 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT B — RFP-045-23-SK - Citywide Micro -Transit Services 15 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 ffoilyvvood FLORIDA REQUEST FOR PROPOSAL RFP-045-23-S K CITYWIDE MICRO -TRANSIT SERVICES FOR THE CITY OF HOLLYWOOD, FLORIDA (CITY) RFP Issue Date: February 1, 2023 Questions Due Date: February 22, 2023 Submittal Due Date: March 9, 2023, 3:00 pm DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City of Hollywood RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES TABLE OF CONTENTS I. SUMMARY II. INTRODUCTION III. SPECIAL TERMS AND CONDITIONS IV. SCOPE OF SERVICE V. EVALUATION CRITERIA VI. EVALUATION COMMITTEE VII. GENERAL TERMS AND CONDITIONS VIII. PROPOSAL SUBMISSIONS Attachments: A - EXHIBIT A - CSP Routes and Schedules B - Exhibit B-MTZ_Zones C - Exhibit C-Pricing DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 SUMMARY Summary The City is seeking shared public sector transit services that offer dynamically allocated routes and schedules in response to individual or aggregate consumer demand, using smaller vehicles and capitalizing on mobile GPS and internet connectivity. The City has successfully funded the operation of a micro -transit service in the downtown and A1A corridor for the last 4 years. The micro transit services have been well accepted with increasing ridership. The Current contract is set to expire and would like the opportunity to solicit new proposals that would complement a new community shuttle service as well as expansion of the service to other areas of the City, especially west of 1-95. The goal of the micro -transit service will be to transition paratransit customers by transporting them in a less expensive manner to a fixed route transfer point and/or address areas in the City with high concentrations of older and low-income residents who need access to transit. Any rider fees will be determined by the City and 100% of all net proceeds from fees generated by riders will be returned to the City in the form of a credit to each monthly invoice. The City has the right to audit the Contractor's collection of fees. The successful Vendor/Contractor will have demonstrated demand response experience particularly in areas with no existing service. The Contractor will own or have access to a fleet of environmentally friendly and sustainable vehicles that include fully accessible minibuses with capacity between 12 and 28 passengers. Vehicles should be small enough for energy efficiency, but large enough to handle occasional larger demands (schools, employment centers, transfer stations). Smaller low speed electric vehicles may be used on smaller streets and more acceptable neighborhoods. The strategic objective of this initiative is to identify and implement a sustainable micro -transit system that moves people to and from their destination. Another strategic objective is that over time this program will transition to being fully supported by the business community in Hollywood, Hollywood Beach, and the surrounding area. 1.2. Backgrouna Currently the City plans to operate a Community Shuttle System with three fixed routes (Northwest Loop - City Hall to N. Beach Park, A1A Loop - N. Beach Park to E Hallandale Blvd. and a Southeast Loop - City Hall to Pembroke Rd.) The fixed route system is expected to be operational by mid-2023 and will provide public transportation service to improve mobility, and ease parking demand and traffic congestion. This service is funded by Broward County Transit. In addition, there are Broward County buses, routes #1, 4, 7, 9 and US1 Breeze, providing services on a daily basis. Contact Information Simone Knight Senior Purchasing Agent Email: sknight©hollywoodfl.org Phone: (954) 921-3200 3 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Department: Development Services (Engineering, Building, Code Compliance, Community Development and Planning) .4. Timeline Release Project Date February 1, 2023 Pre -Proposal Meeting (Non- Mandatory) February 9, 2023, 10:00am Join from the meeting link https://cohfl.webex.com/cohfl/i.phpMTID=m6cb a791171165ad4ecd518f286c6c012 OR Join by meeting number Meeting number (access code): 2633 159 9680 Meeting password: 9PEjbnnYC32 OR Join from a mobile device (attendees only) +1-408-418-9388 Meeting number (access code) 2633 159 9680 Question Submission Deadline February 22, 2023, 5:OOpm Proposal Submission Deadline March 9, 2023, 3:OOpm 4 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 2. INTRODUCTION Purpose The City of Hollywood, Florida (City) is seeking responses from qualified and experienced firms, hereinafter referred to as the Contractor or Proposer, to provide Micro -transit rider services for the City, in accordance with the terms, conditions, and specifications contained in this solicitation. Responses to this solicitation are due by Thursday, March 9, 2023 at 3:00 pm, and will be opened in a virtual public setting on March 1, 2023 at 4:OOPM (EST) at https://cohfl.webex.com/cohfl/j.php?MTI D=m2fa08f6728891 bc5bc2d389b3a3e4290 . Submittals shall be received electronically through OpenGov Procurement. Hard copy submittals will not be accepted. Submittals shall be considered an offer on the part of the bidder/proposer, which offer shall be deemed accepted upon approval of the City, and in case of default, the City reserves the right to accept or reject any or all bids/proposals, to waive irregularities and technicalities, and request new bids/proposals. The City also reserves the right to award any resulting agreement as it deems will best serve the interests of the city. Pre -Proposal Conference and/or Site Visit (Non -Mandatory) There will be a non -mandatory pre -proposal conference and/or site visit scheduled for this solicitation. Attendance is required if the event is mandatory, and in the event that it is non - mandatory, it is strongly suggested that all Contractors attend the pre -proposal conference and/or site visit to receive information that may be critical to their understanding of this solicitation. Please keep in mind that site visits at other times might not be available. It is the sole responsibility of the Contractor to become familiar with the scope of the City's requirements prior to submitting a proposal. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, equipment, materials, and labor required. 2.3. OpenGov The City of Hollywood uses Opengov, the e-Procurement Portal ("Portal") (https://procurement.opengov.com/portal/hollywoodfl/projects/36720) to administer the competitive solicitation process, including but not limited to soliciting proposals, issuing addenda, posting results and issuing notification of an intended decision. The City shall not be responsible for a Proposer's inability to submit a proposal by the proposal end date and time for any reason, including issues arising from the use of OpenGov. Point of Contact For information concerning procedures for responding to this solicitation, contact the Point of Contact within the Office of Procurement Services, Simone Knight, Senior Purchasing Agent at sknight@hollywoodfl.org or by phone at (954) 921-3200, or Steve Stewart, Chief Procurement Officer (CPO), at sstewart@hollywoodfl.org or by phone at (954) 921-3232. Such contact is to be for clarification purposes only. All questions must be submitted in writing via the Portal by Wednesday, February 22, 2023, by 5:00 pm, in order to receive a timely response. 5 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Project Manager: Solange Baquero, Administrative Specialist II, at dbaquero- meza@hollywoodfl.org or by phones at (954) 921-3900 Ext: 6641. For information concerning technical specifications, please utilize the question and answer feature provided by the Portal at https://procurement.opengov.com/portal/hollywoodfl. Questions of a material nature must be received prior to the cut-off date specified in the solicitation schedule. Material changes, if any, to the scope of services or bidding procedures will only be transmitted by written addendum. (See addendum section of the the Project Page). Proposers please note: No part of your proposal can be submitted via FAX. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, and the equipment, materials, and labor required. The entire proposal response must be submitted in accordance with all specifications contained in this solicitation. The questions and answers submitted in the Portal shall become part of any contract that is created from this solicitation. It is the sole responsibility of the Proposer to ensure that their proposal is submitted electronically through the Portal. Cone of Silence The City of Hollywood City Commission adopted Ordinance No. 0-2007-05, which created Section 30.15(F) imposing a Cone of Silence for certain City purchases of goods and Services. The Cone of Silence refers to limits on communications held between vendors and vendor's representatives and City elected officials, management and staff during the period in which a Formal Solicitation is open. The Ordinance does allow potential vendors or vendor's representatives to communicate with designated employees for the limited purpose of seeking clarification or additional information. The names and contact information of those employees that may be contacted for clarification or additional information are included in the solicitation. The Cone of Silence does not prohibit a vendor or vendor's representative from communicating verbally, or in writing with the City Manager, the City Manager's designee, the City Attorney or the City Attorney's designee on those procurement items to be considered by the City Commission. The Cone of Silence does not prohibit a vendor or vendor's representative from making public presentations at a duly noticed pre -proposal conference or duly noticed evaluation committee meeting or from communicating with the City Commission during a duly noticed public meeting. The Cone of Silence shall be imposed when a formal competitive solicitation has been issued and shall remain in effect until an award is made, a contract is approved, or the City Commission takes any other action which ends the solicitation. To view the Cone of Silence, go to the City of Hollywood Code of Ordinance online, and view Section 30.15[ All communications regarding this solicitation should be sent in writing to the Procurement Services Division as identified in this solicitation. 6 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3. SPECIAL TERMS AND CONDITIONS Addenda, Changes, and Interpretations It is the sole responsibility of each firm to notify the Point of Contact utilizing the question and answer feature provided by the Portal and request modification or clarification of any ambiguity, conflict, discrepancy, omission or other error discovered in this competitive solicitation. Requests for clarification, modification, interpretation, or changes must be received prior to the Question and Answer (Q & A) Deadline. Requests received after this date may not be addressed. Questions and requests for information that would not materially affect the scope of services to be performed or the solicitation process will be answered within the question and answer feature provided by the Portal and shall be for clarification purposes only. Material changes, if any, to the scope of services or the solicitation process will only be transmitted by an official written addendum issued by the City and uploaded to the Portal as a separate addendum to the solicitation. Under no circumstances shall an oral explanation given by any City official, officer, staff, or agent be binding upon the City and should be disregarded. All addenda are a part of the competitive solicitation documents and each firm will be bound by such addenda. It is the responsibility of each to read and comprehend all addenda issued. Changes and Alterations Proposer may change or withdraw a proposal at any time prior to proposal submission deadline; however, no oral modifications will be allowed. Modifications shall not be allowed following the proposal deadline. 3.3. Proposer's Costs The City shall not be liable for any costs incurred by Proposers in responding to this solicitation. 3.4. Pricing/Delivery All pricing must include delivery and installation and be quoted FOB: Destination, unless specified otherwise in #SCOPE OF SERVICE section . 3.5. Price Validity Prices provided in this solicitation shall be valid for at least One -Hundred and Twenty (120) days from time of solicitation opening unless otherwise extended and agreed upon by the City and Proposer. No Exclusive Contract Proposer agrees and understands that the contract shall not be construed as an exclusive arrangement and further agrees that the City may, at any time, secure similar or identical services from another vendor at the City's sole option. Responsive In order to be considered responsive to the solicitation, the firm's proposal shall fully conform in all material respects to the solicitation and all of its requirements, including all form and substance. 7 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Responsible In order to be considered as a responsible firm, firm shall be fully capable to meet all of the requirements of the solicitation and subsequent contract, must possess the full capability, including financial and technical, to perform as contractually required, and must be able to fully document the ability to provide good faith performance. 3.9. Minimum Qualifications To be eligible for award of a contract in response to this solicitation, the Proposer must demonstrate that they have successfully completed services, as specified in the #SCOPE OF SERVICE section of this solicitation, are normally and routinely engaged in performing such services, and are properly and legally licensed (if required) to perform such work. In addition, the Proposer must have no conflict of interest with regard to any other work performed by the Proposer for the City. 3.10. Award of Contract Award may be in the aggregate, or by line Item, or by group, whichever is determined to be in the best interest of the City. Award will be made to the responsive and responsible Proposer, quoting the lowest price, for that product/service that will best serve the needs of the City. The City also reserves the right to accept or reject any or all proposals, part of proposals, and to waive minor irregularities or variations to specifications contained in proposals, and minor irregularities in the bidding process. The City also reserves the right to award the contract on a split order basis, lump sum basis, individual item basis, or such combination as shall best serve the interest of the City. 3.11. Manufacturer/Brand/Model Specific Request This is a manufacturer/brand/model specification. No substitutions will be allowed unless specified in the #SCOPE OF SERVICE section. 3.12. Contract Period The initial contract term shall commence upon date of award by the City for a one (1) year term. The City reserves the right to renew the contract for three additional one-year terms, providing all terms, conditions and specifications remain the same, both parties agree to the extension, and such extension is approved by the City. In the event services are scheduled to end because of the expiration of this contract, the Contractor shall continue the service upon the request of the City as authorized by the awarding authority. The extension period shall not extend for more than 120 days beyond the expiration date of the existing contract. The Contractor shall be compensated for the service at the rate in effect when this extension clause is invoked by the City. .13. Warranties of Usage Any estimated quantities listed are for information and tabulation purposes only. No warranty or guarantee of quantities needed is given or implied. It is understood that the Contractor will furnish the City's needs as they arise. 8 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3.14. Rules and Submittals of Proposals The signer of the proposal must declare that the only person(s), company or parties interested in the proposal as principals are named therein; that the proposal is made without collusion with any other person(s), company or parties submitting a proposal; that it is in all respects fair and in good faith, without collusion or fraud; and that the signer of the proposal has full authority to bind the principal proposer. 3.15. Conflict of Interests Prohibited Any respondent submitting a response to this solicitation is responsible for being aware of, and complying with Section 34.02 of the City Code of Ordinances. If you have questions concerning whether you may or may not need to comply with the ordinance, please contact the City of Hollywood, City Clerk's Office at 954-921-3211. 3.16. Protest Procedure Any respondent who is not recommended for award of a contract and who alleges a failure by the City to follow the City's Procurement Code or any applicable law may protest to the CPO, by delivering a letter of protest to the CPO in accordance with Section 38.52 of the City's Procurement Code within five days after a notice of intent to award is posted on the City's web site, BIDSYNC, City Clerk's Office, Open Government, and/or City's Sunshine Board (https://www. hollywoodfl.orq/Archive. aspx?AM I D=140). 3.17. Insurance Requirements Contractor shall maintain, at its sole expense, during the term of this agreement the following insurances: A. Commercial General Liability Insurance naming the City as an additional insured with not less than the following limits: General Aggregate $1,000,000 Products-Comp/Op Aggregate $1,000,000 Personal and Advertising Injury $1,000,000 Each Occurrence $1,000,000 Coverage shall include contractual liability assumed under this agreement, products and completed operations, personal injury, broad form property damage, and premises - operations. B. Commercial Automobile Liability Insurance naming the City as an additional insured with not less than the following limits: Combined Single Limit $1,000,000 Coverage shall include contractual liability assumed under this agreement, owned, hired and non -owned vehicles. Worker's Compensation: 9 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 C. Worker's Compensation Insurance Prior to the commencement of work governed by this contract, the contractor shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable State statues. Limits of Liability: Statutory -State of Florida Covering the contractor and the contractor's employees with not less than the following limits: Employers Liability: $100,000, bodily injury by accident $500,000 bodily injury by Employee $500,000 bodily injury by Policy Limit The City of Hollywood needs to be the certificate holder as per the following format: City of Hollywood (nothing else on this line) Name of Department Department Address Department Address Coverage shall be provided by a company or companies authorized to transact business in the state of Florida and the company or companies must maintain a minimum rating of A-VII, as assigned by the A.M. Best Company. Please Note: The Certificate shall contain a provision that coverage afforded under the policy will not be cancelled until at least thirty (30) days prior written notice has been given to the City. Certificates of insurance, reflecting evidence of the required insurance, shall be provided to the City. In the event the Certificate of Insurance provided indicates that the insurance shall terminate and lapse during the period of this Agreement, the vendor shall furnish, at least thirty (30) days prior to the expiration of the date of such insurance, a renewed Certificate of Insurance as proof that equal and like coverage for the balance of the period of the Agreement or extension thereunder is in effect. The insurance policy shall not contain any exceptions that would exclude coverage for risks that can be directly or reasonably related to the scope of goods or services in this bid/proposal. A violation of this requirement at any time during the term, or any extension thereof shall be grounds for the immediate termination of any contract entered in to pursuant to this bid/proposal. In order to show that this requirement has been met, along with an insurance declaration sheet demonstrating the existence of a valid policy of insurance meeting the requirements of this bid/proposal, the successful proposer must submit a signed statement from insurance agency of record that the full policy contains no such exception. The City reserves the right to require additional insurance in order to meet the full value of the contract. The City reserves the right to require any other insurance coverage it deems necessary depending upon the exposures. 10 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3.18. Uncontrollable Circumstances (Force Majeure) The City and Contractor will be excused from the performance of their respective obligations under this agreement when and to the extent that their performance is delayed or prevented by any circumstances beyond their control including, fire, flood, explosion, strikes or other labor disputes, acts of God or public emergency, war, riot, civil commotion, malicious damage, act or omission of any governmental authority, delay or failure or shortage of any type of transportation, equipment, or service from a public utility needed for their performance, provided that: A. The non performing party gives the other party prompt written notice describing the particulars of the Force Majeure including, but not limited to, the nature of the occurrence and its expected duration, and continues to furnish timely reports with respect thereto during the period of the Force Majeure; B. The excuse of performance is of no greater scope and of no longer duration than is required by the Force Majeure; and C. No obligations of either party that arose before the Force Majeure causing the excuse of performance are excused as a result of the Force Majeure; and D. The non -performing party uses its best efforts to remedy its inability to perform. Notwithstanding the above, performance shall not be excused under this Section for a period in excess of two (2) months, provided that in extenuating circumstances, the City may excuse performance for a longer term. Economic hardship of the Contractor will not constitute Force Majeure. The term of the agreement shall be extended by a period equal to that during which either party's performance is suspended under this Section. 3.19. Supplier Fiona (oracle) rayrnent Metnoa The City has implemented software that contains a supplier portal allowing suppliers to submit and update their information via the supplier portal. New suppliers will be required to register; and current suppliers will need to confirm and update their information. Firms are responsible for ensuring that all contact, payment, and general information is updated at all times, and will not hold the City liable for any inaccurate information. 3.20. Debarred or Suspended Bidders or Proposers Firm(s) certifies, by submission of a response to this solicitation, that neither it nor its principals and subcontractors are presently debarred or suspended by any federal, state, county or municipal department or agency. 3.21. Public Records/Trade Secrets/Copyright All responses will become the property of the City. The Consultant's response to the solicitation is a public record pursuant to Florida law and is subject to disclosure by the City pursuant to Chapter 119.07, Florida Statutes ("Public Records law"). The City shall permit public access to all documents, papers, letters or other material submitted in connection with this solicitation and the Contract to be executed for this solicitation, subject to the provisions of Chapter 119, Florida Statutes. 11 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Any language contained in the Consultant's response to the solicitation purporting to require confidentiality of any portion of the Consultant's response to the solicitation, except to the extent that certain information is in the City's opinion a Trade Secret pursuant to Florida law, shall be void. If a Consultant submits any documents or other information to the City that the Consultant claims is Trade Secret information and exempt from Florida Statutes Chapter 119.07 ("Public Records Laws"), the Consultant shall clearly designate that it is a Trade Secret and that it is asserting that the document or information is exempt. The Consultant must specifically identify the exemption being claimed under Florida Statutes 119.07. The City shall be the final arbiter of whether any information contained in the Consultant's response to the solicitation constitutes a Trade Secret. The City's determination of whether an exemption applies shall be final, and the Consultant agrees to defend, indemnify, and hold harmless the City and the City's officers, employees, and agent, against any loss or damages incurred by any person or entity as a result of the City's treatment of records as public records. In the event of Contract award, all documentation produced as part of the Contract shall become the exclusive property of the City. Proposals purporting to be subject to copyright protection in full or in part will be rejected. EXCEPT FOR CLEARLY MARKED PORTIONS THAT ARE BONA FIDE TRADE SECRETS PURSUANT TO FLORIDA LAW, DO NOT MARK YOUR RESPONSE TO THE SOLICITATION AS PROPRIETARY OR CONFIDENTIAL. DO NOT MARK YOUR RESPONSE TO THE SOLICITATION OR ANY PART THEREOF AS COPYRIGHTED. 3.22. PUBLIC RECORDS GENERAL IF THE CONSULTANT HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONSULTANT'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: (954.921-3211), pcerny@hollywoodfl.org, CITY CLERK'S OFFICE, 2600 HOLLYWOOD BLVD, HOLLYWOOD, FLORIDA 33020) Consultant shall: A. Keep and maintain public records that ordinarily and necessarily would be required by the City in order to perform the service. B. Upon request from the City's custodian of public records, provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of this contract if the Consultant does not transfer the records to the City. D. Upon completion of the Contract, transfer, at no cost, to the City all public records in possession of the Consultant or keep and maintain public records required by the City to perform the service. If the Consultant transfers all public records to the City upon completion of this Contract, the Consultant shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Consultant keeps and maintains public records upon completion of this Contract, 12 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 the Consultant shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the City's custodian of public records, in a format that is compatible with the information technology systems of the City. It is solely and exclusively the Contractor's responsibility to familiarize itself with Chapter 119, Florida Statutes, and to ensure compliance with its requirements. 3,23. Tie Breaker In cases where there is a tie for the bid award, the award shall be made by giving preference to the low bidder(s) with the following items (in this order): • (1) maintenance of a drug -free workplace in accordance with the requirements of Florida Statutes Section 287.087, • (2) local Hollywood vendor preference, • (3) closest proximity/location to project site or City Hall, and/or • (4) minority -owned or disadvantaged business status. If a tie still exists after the aforementioned tiebreakers are utilized, the Chief Procurement Officer will make a recommendation for award among the tied bidders. 13 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 4. SCOPE OF SERVICE Project Description The successful Vendor/Contractor will provide a year-round micro -transit program that provides connectivity to the Community Shuttle Program (CSP), this includes areas along the US 1/Federal Highway Corridor, Historic Downtown, and Hollywood Beach areas. In addition, the service will provide connectivity to various points of interest and Transportation hubs in areas west of the City designated as micro -transit zones. The service must be reliable, predictable and easy to access. Program may include supplementary service during special events requiring vehicles, personnel and resources. Circulator services may also expand to other areas of the City to support mobility options and reduction of traffic congestion as determined by the City and City Redevelopment Agency (CRA). The applicant should provide as part of their proposal a tentative schedule of service based on their experience in similar markets and assessment of demand in the area. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA. 4.2. I echnical Specifications The use of environmentally friendly vehicles is preferred and must meet required ADA accessibility standards. The Contractor will provide the necessary vehicles, staff, and resources to service the estimated schedule in Exhibit A - CSP Routes and Schedules throughout the term of the contract. There is no need to have vehicles equipped with GPS units although it is preferred. The Contractor shall provide professional, experienced, well-groomed hospitality -oriented personnel and resources to communicate engagingly with riders while answering their questions. Personnel must hold the required, up-to-date applicable licenses, if required, have a clean driving record and be comfortable speaking knowledgably about the City/CRA as a visitor destination. The ability to converse in English is required. Bilingual drivers and other languages (French and Spanish) is desirable, but not required. All drivers must participate in a Florida Department of Transportation (FDOT) approved drug testing program. The City/CRA reserves the right to require the immediate dismissal of any personnel who fail to meet the standard outlined above. Relief personnel shall be readily available and provided by the Vendor throughout the term of the contract. The Contractor will ensure that all personnel assigned to this program wear professional, standardized, uniforms that are clean and well -pressed at all times. The Contractor will be responsible for appropriate storage, maintenance, and operational safety of all vehicles provided for this effort. The Contractor will be responsible for replacing vehicles that break down or have mechanic problems at no extra cost to the City/ CRA. The replacement should be addressed during shift when possible but no longer than 12-24 hours from the time of the event. In the event a vehicle needs to be replaced, such replacement vehicle shall match wrapping and conditions of the vehicle that needs repairs. 14 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Applicants are encouraged to provide risk mitigation plans below for different time frames for vehicles to be out of service (i.e., one day, one week, one month) The Contractor will a provide a secure website and cell phone application that allows users to quickly locate and secure a ride. The application should be downloadable from the Apple Store or Play Store. The website and cell phone application should also have the ability to charge a fee for service via secure encrypted credit card payments. Contractor Qualifications The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five (5) years' experience and at least two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration. The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: The minimum requirement by the City is that all drivers must be enrolled in an approved FDOT drug testing program and have passed a drug screening test, have the required FL driver license, and a favorable background investigation. .4. Deliveraoies and Objectives The following deliverables are required: A. Auditing tools to track vehicle usage and gross/net revenues from passenger fees and advertising. Generation of monthly reports that provide ridership totals, service heat maps with micro -transit zone usage, demand and capability analytics. In addition, reports shall contain driver performance metrics such as riders per hour, wait times, and the number of missed pick-ups. B. Reliable Transit Program. Documented daily vehicle safety inspections prior to start of day, and a documented preventive maintenance program. Reporting frequency will be determined between the City/CRA and the Contractor's ridership totals. C. Risk Mitigation Plan. A written plan that addresses risks associated with the operation of the micro transit program and mitigation strategies that will be used by the Contractor to minimize risk. D. Maintenance/Recovery Plan. The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. 4.5. Project Area There are three (3) Micro -Transit Zones (MTZ). Each MTZ will be finalized following award and may be modified based on ridership and need. Each MTZ is described in the attached Exhibit B - MTZ Zones. Schedule of Performance The applicant will provide a tentative schedule of service based on their experience in similar markets. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA and provider. Offerors are encouraged to provide service connecting downtown and the beach and must provide adequate description on how the service will do this and overcome challenges. 15 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Advertising and Revenue Sharing ADVERTISEMENT SALES SERVICES. (a) The Contractor will sell space upon its vehicles for the display of commercial advertising. The purpose is to raise revenues to partially finance the operation of the micro -transit services. (b) The Contractor will pay to the City 50% of the Net Advertising Revenue received by the Contractor in connection with all (i) exterior advertising sales; (ii) interior video advertising sales; (iii) event marketing campaign sales; and (iv) marketing efforts for advertising sales (collectively, the "Advertisement Sales Services" and the advertisements so sold, the "Advertisements"). Net Advertising Revenue means the gross advertising revenue received less all -other costs and expenses, including but not limited to advertisement design and production costs, incurred by the Company in connection with providing the Advertisement Sales Services. (c) The Contractor shall determine the methods, details, and means for performing the Advertisement Sales Services. The Contractor will not accept advertising content that includes or is related to the below (1-7) without the prior written approval from the City. 1. Discriminates against a person or section of the community on account of race, sex, age, sexual preference, religion, disability, sexual orientation or political belief. 2. Contains strong or obscene language. 3. Promotes or opposes tobacco or alcohol products and controlled substances. 4. Contains sexual or reproductive material, 5. Promotes or opposes "adult entertainment" strip clubs and/or the sale of pornographic materials. 6. Promotes the sale or distribution of firearms. 7. Contravenes any applicable law. (d) The Contractor shall invoice each such advertiser for amounts owed for Advertisement Sales Services. The Contractor shall provide a service credit in the amount of 50% of the Net Advertising Revenue to the City on the following month's submitted invoice after receipt by the Contractor of the amounts due from each advertiser. The Contractor must submit proof of invoices for amounts owed to Contractor for Advertisement Sales Services, during each advertisement period, whether or not invoiced funds are actually received by the Contractor. Example: For illustration purposes, the Contractor submits an invoice to a Media Buyer in the amount due of $25,000.00 for Advertisement Sales Service on January 2023 and the funds were received from that Media Buyer during the month of March 2023. The Contractor will provide a service credit to the City in the amount of $12,500.00 on the April 2023 invoice. 16 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 5. EVALUATION CRITERIA A Selection Committee will review and evaluate submittals to determine if they meet all of the requirements in this solicitation to be deemed responsive and responsible. The following evaluation criteria will be used to evaluate and score each submittal: No. Evaluation Criteria Scoring Method Weight (Points) 1. Approach and Methodology The Contractor shall explain in detail how their company can meet the requirements of the work outlined in the SOW, provide a timeline/plan-of-action detailing each phase for this effort, provide an organization chart detailing the labor for this effort, provide the recruiting effort for maintaining qualified drivers, and detail the numbers and types of vehicles provided and how they will include additional vehicles if the City expands the routes. Points Based 15 (14.3% of Total) 2. Environmental Benefits The Contractor shall provide details and quantify any environmental benefits or sustainability initiatives that they will use for this effort. Points Based 10 (9.5% of Total) 3. Contractor Capabilities The Contractor shall provide overall organizational and financial capabilities and other key components to include organizational reporting structure, quality control, quality assurance, research and development, technical training and parts support, response time, product capabilities, and the ability to furnish multiple vehicle configurations. The Contractor shall provide a general description of the company, including annual revenue, facilities location, number of permanent and part-time employees, and current and project workload. This description is intended to provide information to the City of Hollywood to evaluate the capability and capacity of the Contractor to perform the work. The City of Hollywood may conduct a site -visit of the Contractor's facility during the evaluation process. Points Based 10 (9.5% of Total) 17 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 4. Driver's Qualifications The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: minimum requirement by the City is that all drivers must be enrolled in an FDOT approved drug testing program, pass a drug screening test, have the appropriate FL driver's license, and have a favorable background investigation. Points Based 10 (9.5% of Total) 5. Firm's Qualifications and Experience The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five years (5) experience and two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration and dates. The Contractor must submit at least three (3) references for projects of similar size, scope, and complexity. The references will be reviewed and scored as to whether services performed were satisfactory and meet the aforementioned criteria. Points Based 10 (9.5% of Total) 6. ADA Compliance The Contractor shall provide details on how their proposed vehicles meet ADA accessibility requirements. Points Based 5 (4.8% of Total) 7. Maintenance/Recovery Plan The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken. Points Based 10 (9.5% of Total) 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 8. Risk Mitigation Plan The contractor must provide a risk mitigation plan on potential risks that may occur with this service and the steps they will take to mitigate/reduce the risk level. Points Based 10 (9.5% of Total) 9. Local Vendor Preference If applicable, the local Hollywood Vendor/Contractor shall have the burden of demonstrating that it maintains a permanent place of business with full-time employees within the City limits and has done so for a minimum of one year prior to the date of issuance of a bid or proposal solicitation within Hollywood, Florida. All supporting documentation (e.g., City valid local business tax receipt) for local preference eligibility must be received with the bid package prior to the bid opening date and time. Points Based 5 (4.8% of Total) 10. Pricing The Contractor must provide a Fixed Pricing Rate for this Service to include all direct and indirect costs in fixed monthly rates for this effort. The price for each offeror will be compared against the values assigned the various elements of the technical proposal. The objective of this process is to obtain the best available combination of technical capability and price. Points Based 20 (19% of Total) 19 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Each Selection Committee member will convert their maximum available point score (cardinal number) for each Submitter into an ordinal number designating the ranking (as first, second, or third. For example: Cardinal Number Ordinal Number 99 1 95 2 91 3 88 4 84 5 The ordinal scores from each Selection Committee member for each Submitter shall be added together to calculate a total ordinal score. The Submitter with the lowest ordinal score will be ranked highest for award preference. The Submitter with the second lowest total ordinal score will be ranked second highest for award preference, and so on, until all Submitters are ranked. During the evaluation process, the Selection Committee may, at its discretion, request oral presentations from banks to clarify information or answer questions on submittals. A public Selection Committee meeting to complete this evaluation is anticipated to take place in March 2023 followed by City Commission approval of an award tentatively scheduled for May 2023. Selection Committee meeting notices shall be posted on the City's Sunshine Board (https:/1 . holiywoodfl.orq/Archive. aspx"?AM I D=140). 20 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 GENERAL TERMS AND CONDITIONS INTENT It is the policy of the City to encourage full and open competition among all available qualified vendors. All vendors regularly engaged in the type of Work specified in the Solicitation are encouraged to submit proposals. To receive notification and to be eligible to bid vendor should be registered with OpenGov. Vendors may register with the OpenGov (registration is free) to be included on a mailing list for selected categories of goods and Services. In order to be processed for payment, any awarded vendor must register with the City by completing and returning a Vendor Application and all supporting documents. For information and to apply as a vendor, please visit our website at hollywoodfl.orq to download an application and submit it to Procurement Services Division. It is the intent of the City of Hollywood, FL ("the City"), through this solicitation and the contract conditions contained herein, to establish to the greatest possible extent complete clarity regarding the requirements of both parties to the agreement resulting from this solicitation. Before submitting a bid/proposal, the Vendor shall be thoroughly familiarized with all contract conditions referred to in this document and any addenda issued before the bid/proposal submission date. Such addenda shall form a part of the SOLICITATION and shall be made a part of the contract. It shall be the Vendor's responsibility to ascertain that the bid/proposal includes all addenda issued prior to the bid/proposal submission date. Addenda will be posted on the City's Procurement Portal along with the SOLICITATION. The terms of the SOLICITATION and the selected Vendor's bid/proposal and any additional documentation (e.g. questions and answers) provided by the Vendor during the solicitation process will be integrated into the final contract for services entered into between the City and the selected Vendor. The Vendor shall determine, by personal examination and by such other means as may be preferred, the conditions and requirements under which the agreement must be performed. 7.2. PROPOSER'S RESPONSIBILITIES Proposers are required to submit their bids/proposals upon the following express conditions: A. Proposers shall thoroughly examine the drawings, specifications, schedules, instructions and all other contract documents. B. Proposers shall make all investigations necessary to thoroughly inform themselves regarding delivery of material, equipment or services as required by the SOLICITATION conditions. No plea of ignorance, by the proposer, of conditions that exist or that may hereafter exist as a result of failure or omission on the part of the proposer to make the necessary examinations and investigations, or failure to fulfill in every detail the requirements of the contract documents, will be accepted as a basis for varying the requirements of the City or the compensation due the proposer. 21 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 C. Proposers are advised that all City contracts are subject to all legal requirements provided for in the City of Hollywood Charter, Code of Ordinances and applicable County Ordinances, State Statutes and Federal Statutes. 7.3. PREPARATION OF BIDS/PROPOSALS Bids/proposals will be prepared in accordance with the following: A. The City's enclosed bid/proposal Forms, in their entirety, are to be used in submitting your bid/proposal. NO OTHER FORM WILL BE ACCEPTED. B. All information required by the bid/proposal form shall be furnished. The proposer shall sign each continuation sheet (where indicated) on which an entry is made. C. Prices shall be shown and where there is an error in the extension of prices, the unit price shall govern. The City of Hollywood is exempt from payment to its vendors of State of Florida sales tax and, therefore, such taxes should not be figured into the SOLICITATION. However, this exemption does not apply to suppliers to the City in their (supplier) purchases of goods or services, used in work or goods supplied to the City. Proposers are responsible for any taxes, sales or otherwise, levied on their purchases, subcontracts, employment, etc. An exemption certificate will be signed where applicable, upon request. The City will pay no sales tax. DESCRIPTION OF SUPPLIES Any manufacturer's names, trade names, brand names, or catalog numbers used in these applications are for the purpose of describing and establishing minimum requirements or level of quality, standards of performance, and design required, and are in no way intended to prohibit the bidding of other manufacturers' items of equal material, unless specifications state "NO SUBSTITUTIONS." Proposers must indicate any variances to the specifications, terms, and conditions, no matter how slight. If variations are not stated in the bid/proposal, it shall be construed that the bid/proposal fully complies with the Specifications, Terms and Conditions. Proposers are required to state exactly what they intend to furnish; otherwise they shall be required to furnish the items as specified. Proposers will submit, with their bid/proposal, necessary data (factory information sheets, specifications, brochures, etc.) to evaluate and determine the quality of the item(s) they are proposing. The City shall be the sole judge of equality and its decision shall be final. ADDENDA The Procurement Services Division may issue an addendum in response to any inquiry received, prior to bid/proposal opening, which changes, adds to or clarifies the terms, provisions or requirements of the solicitation. The Proposer should not rely on any representation, statement or explanation, whether written or verbal, other than those made in this solicitation document or in any addenda issued. Where there appears to be a conflict between this solicitation and any 22 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 addendum, the last addendum issued shall prevail. It is the proposer's responsibility to ensure receipt of all addenda and any accompanying documents. Proposer(s) shall acknowledge receipt of any formal Addenda by signing the addendum and including it with their bid/proposal. Failure to include signed formal addenda in its bid/proposal shall cause the City to deem the bid/proposal non -responsive provided, however, that the City may waive this requirement in its best interest. 7.6. REJECTION OF BIDS/PROPOSALS The City may reject a bid/proposal if: A. The Proposer fails to acknowledge receipt of an addendum, or if B. The Proposer misstates or conceals any material fact in the bid/proposal, or if C. The bid/proposal does not strictly conform to the law or requirements of the SOLICITATION, or if D. The City is under a pre -lawsuit claim or current litigation with the proposer. The City may reject all bids/proposals whenever it is deemed in the best interest of the City to do so, and may reject any part of a bid/proposal unless the bid/proposal has been qualified as provided in herein. 7.7. WITHDRAWAL OF BIDS/PROPOSALS A. May not be withdrawn and shall be deemed enforceable for a period of 180 days after the time set for the SOLICITATION opening. B. Bids/proposals may be withdrawn prior to the time set for the SOLICITATION opening via the Portal. C. The City will permanently retain as liquidated damages the bid deposit furnished by any proposer who requests to withdraw a bid/proposal after the SOLICITATION opening. 7.8. BIDS/PROPOSALS TO REMAIN OPEN All bids/proposals shall remain open for 180 calendar days after the day of the bid/proposal opening, but the City may, at its sole discretion, release any bid/proposal and return the bid/proposal Security prior to that date. Extensions of time when bids/proposals shall remain open beyond the 180 day period may be made only by mutual written agreement between the City, the successful Proposer and the surety, if any, for the successful Proposer. LATE BIDS/PROPOSALS OR MODIFICATIONS Only bids/proposals received as of the opening date and time will be considered timely. Bids/proposals and modifications received after the time set for the opening will be returned un- opened to the sender and rejected as late. 7.10. CONFLICTS WITHIN 1 rit SOLICITATION Where there appears to be a conflict between the General Terms and Conditions, Special Conditions, the Technical Specifications, the SOLICITATION Submittal Section, or any 23 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 addendum issued, the order of precedence shall be the last addendum issued, the SOLICITATION Submittal Section, the Technical Specifications, the Special Conditions, and then the General Terms and Conditions. 7.11. CLARIFICATION OR OBJECTION TO BID/PROPOSAL SPECIFICATIONS If any person contemplating submitting a bid/proposal for this contract is in doubt as to the true meaning of the specifications or other SOLICITATION documents or any part thereof, they may submit requests for clarification to the Procurement Services Division on or before the date specified for a request for clarification. All such requests for clarification shall be made in writing and the person submitting the request will be responsible for its prompt delivery. Any interpretation of the SOLICITATION, if made, will be made only by Addendum duly issued. A copy of such Addendum will be made available to each person receiving a Solicitation. The City will not be responsible for any other explanation or interpretation of the SOLICITATION given prior to the award of the contract. Any objection to the specifications and requirements as set forth in this SOLICITATION must be filed in writing with the Chief Procurement Officer on or before the date specified for a request for clarification. 7.12. COMPS tNCY Or F OPOSERS Pre -award inspection of the Proposer's facility may be made prior to the award of a contract. Bids/proposals will be considered only from firms which are regularly engaged in the business of providing the goods and/or services as described in this SOLICITATION(s); have a record of performance for a reasonable period of time; and have sufficient financial support, equipment and organization to ensure that they can satisfactorily deliver the material and/or services if awarded a Contract under the terms and conditions herein stated. The terms "equipment and organization" as used herein shall be construed to mean a fully equipped and well established company in line with the best business practices in the industry and as determined by the proper authorities of the City. The City may consider any evidence available to it of the financial, technical and other qualifications and abilities of a proposer, including past performance (experience) in making the award in the best interest of the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this SOLICITATION or otherwise. 7.13. QUALIFICATIONS OF PROPOSERS No Bid/proposal will be accepted from, nor will any contract be awarded to any person who is in arrears to the City upon any debt or contract, or who is a defaulter, as surety or otherwise, upon any obligation to City, or who is deemed responsible or unreliable by the City. As part of the bid/proposal evaluation process, City may conduct a background investigation including a record check by the Hollywood Police Department. Proposer's submission of a bid/proposal constitutes acknowledgment of the process and consent to such investigation. City shall be the sole judge in determining a Proposer's qualifications. 24 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.14. CONSIDERATION OF BIDS/PROPOSALS In cases where an item requested is identified by a manufacturer's name, trade name, catalog number, or reference, it is understood that the Vendor proposes to furnish the item so identified and does not propose to furnish an "equal" unless the proposed "equal" is pre -approved by the City. References to any of the above are intended to be descriptive but not restrictive and only indicate articles that will be satisfactory. A bid/proposal of an "equal" will be considered, provided that the Vendor states in his bid/proposal exactly what he proposes to furnish, including sample, illustration, or other descriptive matter which will clearly indicate the character of the article covered by such bid/proposal. The designated City representative hereby reserves the right to approve as an "equal", or to reject as not being an "equal", any article proposed which contains major or minor variations from specifications requirements. 7.15. AWARD OF CONTRAC-' If the Contract is to be awarded, it will be awarded, after evaluation by the City, to the responsible and responsive Proposer whom the City determines will be in the best interests of the City and not necessarily to the lowest cost Proposer. Proposers may be invited to an oral interview before the committee. A short list of finalists will be determined and presented to either the City Manager or his/her designee or to the City Commission, in accordance with the applicable City of Hollywood Code of Ordinances, and will make the final ranking for the purposes of negotiating a contract with the top ranked firm. The successful Proposer shall be required to sign a negotiated contract; the refusal or failure of a successful Proposer to execute a contract which contains the mandatory material terms and conditions contained in the SOLICITATION, shall be grounds for deeming the Proposer and/or the Proposer's bid/proposal non -responsive. If applicable, the Proposer to whom award is made shall execute a written contract prior to award by the City Commission. If the Proposer to whom the first award is made fails to enter into a contract as herein provided, the Contract may be let to the next highest ranked Proposer who is responsible and responsive in the opinion of the City. 7.16. BASIS FOR AWARD, EVALUATION CRITERIA AND QUESTIONS The qualification of bid/proposal responders on this project will be considered in making the award. The City is not obligated to accept any bid/proposal if deemed not in the best interest of the City to do so. The City shall make award to a qualified proposer based on fees submitted and responses to this SOLICITATION. Failure to include in the bid/proposal all information outlined herein may be cause for rejection of the bid/proposal. The City reserves the right to accept or reject any and all bids/proposals, in whole or in part, as determined to be in the best interest of the City in its sole discretion. The City reserves the right to waive any informalities or irregularities in bids/proposals. The City reserves the right to negotiate separately the terms and conditions or all or any part of the bids/proposals as deemed to be in the City's best interest in its sole discretion. 25 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Information and/or factors gathered during interviews, negotiations and any reference checks, and any other information or factors deemed relevant by the City, shall be utilized in the final award. The final award of a contract is subject to approval by the City Commission. 7.17. AGREEMENT An agreement shall be sent to the awarded proposer to be signed, witnessed, and returned to the City for execution. The City will provide a copy of the fully executed agreement to the awarded proposer. 7.18. NOTICE TO PROCEED A signed purchase order, blanket purchase order or fully executed agreement will be the Proposer's authorization to proceed and may substitute for a "Notice to Proceed" form. 7.19. BID PROTESTS The City shall provide notice of its intent to award or reject to all proposers by posting such notice on the City's website. After a notice of intent to award a contract is posted, any actual or prospective proposer who is aggrieved in connection with the pending award of the contract or any element of the process leading to the award of the contract may protest to the Director of Procurement Services. A protest must be filed within five business days after posting or any right to protest is forfeited. The protest must be in writing, must identify the name and address of the protester, and must include a factual summary of, and the basis for, the protest. Filing shall be considered complete when the protest, including a deposit, is received by the Procurement Services Division. Failure to file a protest within the time -frame specified herein shall constitute a full waiver of all rights to protest the City's decision regarding the award. The written protest shall state in detail the specific facts and law or ordinance upon which the protest of the proposed award is based, and shall include all pertinent documents. A written protest may not challenge the relative weight of evaluation criteria or a formula for assigning points. Upon receipt of a formal written protest, the City shall stop award proceedings until resolution of the protest; unless it has been determined that the award of the contract without delay is necessary to protect substantial interests of the City. Any and all costs incurred by a protesting party in connection with a bid protest shall be the sole responsibility of the protesting party. Upon receipt of a protest of the pending award of a contract, a copy of the protest shall promptly be forwarded to the City Attorney. The City Attorney shall thereupon review the charge to determine its sufficiency, including whether the protest was timely filed. If upon review the City Attorney determines that the charge is insufficient, the City Attorney may issue a summary dismissal of the protest. If upon review the City Attorney determines that the charge is sufficient, a hearing of the protest committee shall be scheduled. 26 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A protest committee shall have the authority to review, settle and resolve the protest. The committee shall consist of three members appointed by the City Manager. The committee's review shall be informal. If the protest committee determines that the pending award of a contract or any element of the process leading to the award involved a significant violation of law or applicable rule or regulation, all steps necessary and proper to correct the violation shall be taken. If the committee determines that the protest is without merit, The Director shall promptly issue a decision in writing stating the reason for the decision and furnish a copy to the protester and any other interested party, and the process leading to the award shall proceed. 7.20. PREPARATION OF BIDS/PROPOSALS Bids/proposals shall be prepared in accordance with the bid/proposal response format. Bids/proposals not complying with this format may be considered non -responsive and may be removed from consideration on this basis. Requirements for Signing Bid/Proposal: A. Each proposer, by making a bid/proposal, represents that this document has been read and is fully understood. B. The bid/proposal must be signed in ink by an individual authorized to legally bind the person, partnership, company, or corporation submitting the bid/proposal. C. All manual signatures must have the name typed directly under the line of the signature. D. The above requirements apply to all SOLICITATION addenda. 7.21. EXAMINATION OF BID/PROPOSAL DOCUMENTS Before submitting a bid/proposal, each Proposer must: examine the bid/proposal Documents thoroughly; consider federal, state and local laws, ordinances, rules and regulations that may in any manner affect cost, progress, performance, or provision of the commodities and/or services; study and carefully correlate Proposer's observations with the bid/proposal Documents, and notify the City's agent of all conflicts, errors and discrepancies in the bid/proposal Documents. The submission of a bid/proposal will constitute an incontrovertible representation by the Proposer, that the Proposer has complied with every requirement of this SOLICITATION, that without exception, the bid/proposal is premised upon performing the services and/or furnishing the commodities and materials in accordance with such means, methods, techniques, sequences or procedures as may be indicated in or required by the bid/proposal Documents, and that the bid/proposal Documents are sufficient in scope and detail to indicate and convey understanding of all terms and conditions of performance and furnishing of the goods and/or services. 7.22. PUBLIC RECORDS LAW If applicable, for each public agency contract for services, the Proposer is required to comply with F.S. 119.0701, which includes the following: 27 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A. Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the service. B. Provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in F.S. Chapter 119 or as otherwise provided by law. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law. D. Meet all requirements for retaining public records and transfer, at no cost, to the public agency, all public records in possession of the proposer upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. Public records may be inspected and examined by anyone desiring to do so, at a reasonable time, under reasonable conditions, and under supervision by the custodian of the public record. Sealed Bids/proposals become subject to the public records disclosure requirements of F.S. Chapter 119, notwithstanding a proposers' request to the contrary, at the time the City provides notice of a decision or intended decision, or 30 days after the bid/proposal opening, whichever is earlier. Financial statements submitted in response to a request by the City may be confidential and exempt from disclosure. Data processing software obtained under a licensing agreement which prohibits its disclosure may also exempt. Proposers are hereby notified and agree that all information submitted as part of, or in support of SOLICITATION submittals will be available for public inspection after opening of SOLICITATION in compliance with Chapter 119 of the Florida Statutes. The proposer shall not, unless required as part of this SOLICITATION, submit any information in response to this invitation which the proposer considers to be a trade secret, proprietary or confidential. The submission, not required as part of this this SOLICITATION, of any information to the City in connection with this invitation shall be deemed conclusively to be a waiver of any trade secret or other protection, which would otherwise be available to the proposer. 7.23. INFORMATION For information concerning procedure for responding to this Solicitation (SOLICITATION), contact the Point of Contact in the #INTRODUCTION section. Such contact shall be for clarification purposes only. It is preferred that all other questions be submitted in writinq via the Portal at least 10 calendar days prior to the bid/proposal due/openinq date. 28 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 1.24. BIDS/PROPOSALS The bid/proposal must be signed by one duly authorized to do so and in cases where the bid/proposal is signed by a deputy or subordinate, the principal's proper written grant of authority to such deputy or subordinate must accompany the bid/proposal. Bids/proposals by corporations must be executed in the corporate name by the President or other corporate officers accompanied by evidence of authority to sign. The corporate address and state of incorporation must be shown below the signature. Bids/proposals by partnerships must be executed in the partnership name and signed by a general partner whose title must appear under the signature and the official address of the partnership must be shown below the signature. 7.25. MODII-NATION AND WITHL) AWAL OF BIDS/PROPOSALS Bids/proposals must be modified or withdrawn electronically via the Portal. A request for withdrawal or a modification must be via the Portal by a person duly authorized to do so. Withdrawal of a bid/proposal will not prejudice the rights of a Proposer to submit a new bid/proposal prior to the bid/proposal date and time. Except where provided in the following paragraph no bid/proposal may be withdrawn or modified after expiration of the period for receiving bids/proposals. If, within twenty-four (24) hours after bids/proposals are opened, any Proposer files a duly signed written notice with the City and within five (5) calendar days thereafter demonstrates to the reasonable satisfaction of the City by clear and convincing evidence that there was a material and substantial mistake in the preparation of its bid/proposal, or that the mistake is clearly evident on the face of the bid/proposal but the intended correct bid/proposal is not similarly evident, then the Proposer may withdraw its bid/proposal and the bid/proposal Security will be returned. 7.26. REJECTION OF BIDS/PROPOSALS To the extent permitted by applicable state and federal laws and regulations, the City reserves the right to reject any and all bids/proposals, to waive any and all informalities, irregularities and technicalities not involving price, time or changes in the commodities and/or services, and the right to disregard all nonconforming, non -responsive, unbalanced or conditional bids/proposals. Bids/proposals will be considered irregular and may be rejected if they show serious omissions, alterations in form, additions not called for, conditions or unauthorized alterations or irregularities of any kind. The City also reserves the right to waive minor technical defects in a bid/proposal. The City reserves the right to determine, in its sole discretion, whether any aspect of a bid/proposal satisfies the criteria established in this Solicitation. The City reserves the right to reject the bid/proposal of any Proposer if the City believes that it would not be in the best interest of the City to make an award to that Proposer, whether because the bid/proposal is not responsive or the Proposer is unqualified or of doubtful financial ability or fails to meet any other pertinent standard or criterion established by City. The foregoing reasons for rejection of bids/proposals are not intended to be exhaustive. 29 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.27. OPEN END CONTRACT No guarantee is expressed or implied as to the total quantity of commodities/services to be purchased under any open end contract. Estimated quantities will be used for bid/proposal comparison purposes only. The City reserves the right to issue purchase orders as and when required, or a blanket purchase order and release partial quantities as and when required or any combination of the preceding. ORDERING: The CITY reserves the right to purchase commodities/services specified herein through Contracts established by other governmental agencies or through separate procurement actions due to unique or special needs. If an urgent delivery is required within a period shorter than the delivery time specified in the contract, and if the seller is unable to comply therewith, the City reserves the right to obtain such delivery from others without penalty or prejudice to the City or to the Proposer. 7.28. AUDIT RIGHTS The City reserves the right to audit the records of the successful Proposer for the commodities and/or services provided under the Contract at any time during the performance and term of the Contract and for a period of three (3) years after completion and acceptance by the City. If required by the City, the successful Proposer agrees to submit to an audit by an independent certified public accountant selected by the City. The successful Proposer shall allow the City to inspect, examine and review the records of the successful Proposer in relation to this contract at any and all times during normal business hours during the term of the Contract. 7.29. LOCAL, STATE AND FEDERAL COMPLIANCE REQUIREMENTS The Proposer shall comply with all local, state and federal directives, orders and laws as applicable to this SOLICITATION and subsequent contract(s) including, but not limited to: A. Equal Employment Opportunity (EEO), in compliance with Executive Order 11246 as amended and applicable to this contract. B. All manufactured items and fabricated assemblies shall comply with applicable requirements of the Occupation Safety and Health Act of 1970 as amended, and be in compliance with Chapter 442, Florida Statutes. Any toxic substance listed in Section 38F-41.03 of the Florida Administrative Code delivered as a result of this order must be accompanied by a completed Material Safety Data Sheet (MSDS). C. The Immigration and Nationality Act prohibits (i) the employment of an unauthorized alien when the employer knows the individual is an unauthorized alien and (ii) the employment of an individual without complying with the requirements of the federal employment verification system. If a proposer commits either of these violations, such violation shall be cause for unilateral cancellation of the contract. D. This Section applies only to any contract for goods or services of $1 million or more: The Proposer certifies that it is not on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List and that it does not have business operations in Cuba or Syria as provided in section 30 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 287.135, Florida Statutes (2011), as may be amended or revised. The City may terminate this Contract at the City's option if the Proposer is found to have submitted a false certification as provided under subsection (5) of section 287.135, Florida Statutes (2011), as may be amended or revised, or been placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List or has engaged in business operations in Cuba or Syria, as defined in Section 287.135, Florida Statutes (2011), as may be amended or revised. 7.30. FRAUD AND MISREPRESENTATION Any individual, corporation or other entity that attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement, may be debarred from doing business with the City. The City as further sanction may terminate or cancel any other contracts with such individual, corporation or entity. Such individual or entity shall be responsible for all direct or indirect costs associated with termination or cancellation, including attorney's fees. 7.31. DEBARRED OR SUSPENDED BIDDERS OR PROPOSERS The proposer certifies, by submission of a response to this solicitation, that neither it nor its principals and subproposers are presently debarred or suspended by any Federal department or agency. 7.32. COLLUSION More than one bid/proposal received for the same work from an individual, firm, partnership, corporation or association under the same or different names will not be considered. Reasonable grounds for believing that any Proposer is interested in more than one bid/proposal for the same work will cause the rejection of such bin which the Proposer is interested. If there are reasonable grounds for believing that collusion exists among the Proposers, the bids/proposals of participants in such collusion will not be considered. 7.33. COPELAND "ANTI -KICKBACK" The Proposer and all subproposers will comply with the Copeland Anti -Kickback Act (18 U.S.C. 874) as supplemented in Department of Labor regulations (29 CFR Part 3). 7.34. FORCE MAJEURE The Agreement which is awarded to the successful proposer may provide that the performance of any act by the City or Proposer hereunder may be delayed or suspended at any time while, but only so long as, either party is hindered in or prevented from performance by acts of God, the elements, war, rebellion, strikes, lockouts or any cause beyond the reasonable control of such party, provided however, the City shall have the right to provide substitute service from third parties or City forces and in such event the City shall withhold payment due the Proposer for such period of time. If the condition of force majeure exceeds a period of 14 days the City may, at its option and discretion, cancel or renegotiate this Agreement. 7,35. PUBLIC ENTITY CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a 31 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a proposer, supplier, subproposer, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Florida Statutes, Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 7.36. DRUG -FREE WORKPLACE PROGRAM Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids/proposals which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid/proposal received from a business that certifies that it has implemented a drug - free workplace program shall be given preference in the award process. Established procedures for processing tie bids/proposals will be followed if none of the tied vendors have a drug -free workplace program. 7.37. SOLICITATION, GIVING, AND ACCEP IANC E 1- GIFTS POLICY Proposer shall sign and submit the attached form indicating understanding and compliance with the City's and State's policies prohibiting solicitation and acceptance of gifts by public officers, employees and candidates. Failure to submit the signed form will result in your bid/proposal being declared non -responsive; provided, however, that a responsible proposer whose bid/proposal would be responsive but for the failure to submit the signed form in its bid/proposal may be given the opportunity to submit the form to the City within five calendar days after notification by the City, if this is determined to be in the best interest of the City. 7.38. CONFLICT OF INTEREST The Proposer represents that: No officer, director, employee, agent, or other consultant of the City or a member of the immediate family or household of the aforesaid has directly or indirectly received or been promised any form of benefit, payment or compensation, whether tangible or intangible, in connection with the grant of this Agreement. There are no undisclosed persons or entities interested with the Proposer in this Agreement. This Agreement is entered into by the Proposer without any connection with any other entity or person making a bid/proposal for the same purpose, and without collusion, fraud or conflict of interest. No elected or appointed officer or official, director, employee, agent or other consultant of the City, or of the State of Florida (including elected and appointed members of the legislative and executive branches of government), or member of the immediate family or household of any of the aforesaid: A. Is interested on behalf of or through the Proposer directly or indirectly in any manner whatsoever in the execution or the performance of this Agreement, or in the services, supplies or work, to which this Agreement relates or in any portion of the revenues; or B. Is an employee, agent, advisor, or consultant to the Proposer or to the best of the Proposer's knowledge, any subproposer or supplier to the Proposer. 32 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Neither the Proposer nor any officer, director, employee, agent, parent, subsidiary, or affiliate of the Proposer shall have an interest which is in conflict with the Proposer's faithful performance of its obligations under this Agreement; provided that the City, in its sole discretion, may consent in writing to such a relationship, and provided the Proposer provides the City with a written notice, in advance, which identifies all the individuals and entities involved and sets forth in detail the nature of the relationship and why it is in the City's best interest to consent to such relationship. The provisions of this Article are supplemental to, not in lieu of, all applicable laws with respect to conflict of interest. In the event there is a difference between the standards applicable under this Agreement and those provided by statute, the stricter standard shall apply. In the event the Proposer has no prior knowledge of a conflict of interest as set forth above and acquires information which may indicate that there may be an actual or apparent violation of any of the above, the Proposer shall promptly bring such information to the attention of the City's Project Manager. The Proposer shall thereafter cooperate with the City's review and investigation of such information, and comply with the instructions the Proposer receives from the Project Manager in regard to remedying the situation. 7.39. DISCRIMINATION Any entity or affiliate who has been placed on the discriminatory vendor list may not submit a bid/proposal on a contract to provide goods or services to a public entity, may not submit a bid/proposal on a contract with a public entity for construction or repair of a public building or public work, may not submit bids/proposals on leases of real property to a public entity, may not award or perform work as a proposer, supplier, subproposer, or consultant under contract with any public entity, and may not transact business with any public entity. 7.40. ADVICE OF OMISSION OR MISSTATEMENT In the event it is evident to a Vendor responding to this SOLICITATION that the City has omitted or misstated a material requirement to this SOLICITATION and/or the services required by this SOLICITATION, the responding Vendor shall advise the contact identified in the SOLICITATION Clarifications and Questions section above of such omission or misstatement. T.41. CONFIDENTIAL INFORMATION Information contained in the Vendor's bid/proposal that is company confidential must be clearly identified in the bid/proposal itself. The City will be free to use all information in the Vendor's bid/proposal for the City's purposes, in accordance with State Law. Vendor bids/proposals shall remain confidential for 30 days or until a notice of intent to award is posted, which is sooner. The Vendor understands that any material supplied to the City may be subject to public disclosure under the Public Records Law. i.42. GUVLRNINO LAW This Contract, including appendices, and all matters relating to this Contract (whether in contract, statute, tort (such as negligence), or otherwise) shall be governed by, and construed in accordance with, the laws of the State of Florida. This shall apply notwithstanding such factors which include, but are not limited to, the place where the contract is entered into, the place where the accident occurs and not withstanding application of conflicts of law principles. 33 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.43. LITIGATION VENUF The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place in Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District of Florida. 7.44. SOVEREIGN IMMUNITY Nothing in this agreement shall be interpreted or construed to mean that the city waives its common law sovereign immunity or the limits of liability set forth in Section 768.28, Florida Statute. 7.45. SURVIVAL The parties acknowledge that any of the obligations in this Agreement will survive the term, termination and cancellation hereof. Accordingly, the respective obligations of the Proposer and the City under this Agreement, which by nature would continue beyond the termination, cancellation or expiration thereof, shall survive termination, cancellation or expiration hereof. 7.46. INDEMNIFICATION AND HOLD HARMLESS AGREEMENT The Contractor shall indemnify and hold harmless the City of Hollywood and its officers, employees, agents and instrumentalities from any and all liability, losses or damages. In addition, the City shall be entitled to attorney's fees and costs of defense, which the City of Hollywood, or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of this project by the awarded proposer or its employees, agents, servants, partners, principals or subcontractors. Furthermore, the awarded proposer shall pay all claims and losses in connection therewith and shall investigate and defend all claims, suits or actions of any kind of nature in the name of the City of Hollywood, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may issue thereon. The awarded proposer expressly understands and agrees that any insurance protection required by the resulting agreement or otherwise provided by the awarded proposer shall cover the City of Hollywood, its officers, employees, agents and instrumentalities and shall include claims for damages resulting from and/or caused by the negligence, recklessness or intentional wrongful misconduct of the Contractor and persons employed by or utilized by the Contractor in the performance of the contract. 7.47. PA I ENT AND COPYRIGHT INDEMNIFICATION The Proposer warrants that all deliverables furnished hereunder, including but not limited to: services, equipment programs, documentation, software, analyses, applications, methods, ways, processes, and the like, do not infringe upon or violate any patent, copyrights, service marks, trade secret, or any other third party proprietary rights. The Proposer shall be liable and responsible for any and all claims made against the City for infringement of patents, copyrights, service marks, trade secrets or any other third party proprietary rights, by the use or supplying of any programs, documentation, software, analyses, applications, methods, ways, processes, and the like, in the course of performance or completion of, or in any way connected with, the work, or the City's continued use of the deliverables furnished hereunder. Accordingly, the Proposer, at its own expense, including the payment of attorney's 34 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 fees, shall indemnify, and hold harmless the City and defend any action brought against the City with respect to any claim, demand, and cause of action, debt, or liability. In the event any deliverable or anything provided to the City hereunder, or a portion thereof, is held to constitute an infringement and its use is or may be enjoined, the Proposer shall have the obligation, at the City's option, to (i) modify, or require that the applicable subproposer or supplier modify, the alleged infringing item(s) at the Proposer's expense, without impairing in any respect the functionality or performance of the item(s), or (ii) procure for the City, at the Proposer's expense, the rights provided under this Agreement to use the item(s). The Proposer shall be solely responsible for determining and informing the City whether a prospective supplier or subproposer is a party to any litigation involving patent or copyright infringement, service mark, trademark, violation, or proprietary rights claims or is subject to any injunction which may prohibit it from providing any deliverable hereunder. The Proposer shall enter into agreements with all suppliers and subproposers at the Proposer's own risk. The City may reject any deliverable that it believes to be the subject of any such litigation or injunction, or if, in the City's judgment, use thereof would delay the work or be unlawful. The Proposer shall not infringe any copyright, trademark, service mark, trade secrets, patent rights, or other intellectual property rights in the performance of the work. 7.48. ADVERTISING Vendor shall not advertise or publish the fact that the City has placed this order without prior written consent from the City, except as may be necessary to comply with a proper request for information from an authorized representative of a governmental unit or agency. 7.49. DISCLAIMER The Hollywood may, in its sole discretion, accept or reject, in whole or in part, for any reason whatsoever any or all bids/proposals; re -advertise this SOLICITATION, postpone or cancel at any time this SOLICITATION process; or, waive any formalities of or irregularities in the bid/proposal process. Bids/proposals that are not submitted on time and/or do not conform to the City of Hollywood's requirements will not be considered. After all bids/proposals are analyzed, organization(s) submitting bid/proposal that appear, solely in the opinion of the City of Hollywood, to be the most competitive, shall be submitted to the City of Hollywood's City Commission, and the final selection will be made shortly thereafter with a timetable set solely by the City of Hollywood. The selection by the City of Hollywood shall be based on the bid/proposal, which is, in the sole opinion of the City Commission of the City of Hollywood, in the best interest of the City of Hollywood. The issuance of this SOLICITATION constitutes only an invitation to make a bid/proposal to the City of Hollywood. The City of Hollywood reserves the right to determine, in its sole discretion, whether any aspect of the bid/proposal satisfies the criteria established by the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this bid/proposal or otherwise. 7.50. TRADEMARKS The City warrants that all trademarks the City requests the Vendor to affix to articles purchased are those owned by the City and it is understood that the Vendor shall not acquire or claim any rights, title, or interest therein, or use any of such trademarks on any articles produced for itself or anyone other than the City. 35 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.51. RIGHT TO REQUEST ADDITIONAL INFORMATION The City reserves the right to request any additional information that might be deemed necessary during the evaluation process. 7.52. PROPOSAL PREPARATION COSTS The Vendor is responsible for any and all costs incurred by the Vendor or his/her subproposers in responding to this solicitation. 7.53. DESIGN COSTS The successful Vendor shall be responsible for all design, information gathering, and required programming to achieve a successful implementation. This cost must be included in the base bid/proposal. 7.54. ADDITIONAL CHARGES No additional charges, other than those listed on the price breakdown sheets, shall be made. Prices quoted will include verification/coordination of order, all costs for shipping, delivery to all sites, unpacking, setup, installation, operation, testing, cleanup, training and Vendor travel charges. 7.55. RIGHTS TO PERTINENT MATERIALS All responses, inquires, and correspondence relating to this SOLICITATION and all reports, charts, displays, schedules, exhibits and other documentation produced by the Vendor that are submitted as part of the bid/proposal shall become the property of the City upon receipt, a part of a public record upon opening, and will not be returned. 7.56. INSURANCE REQUIREMENTS See insurance requirements in the main solicitation document. t.5f. NA! uKt OF THE AGi ttMEN1 The Agreement incorporates and includes all negotiations, correspondence, conversations, agreements, and understandings applicable to the matters contained in the Agreement. The parties agree that there are no commitments, agreements, or understandings concerning the subject matter of the Agreement that are not contained in the Agreement, and that the Agreement contains the entire agreement between the parties as to all matters contained herein. Accordingly, it is agreed that no deviation from the terms hereof shall be predicated upon any prior representations or agreements, whether oral or written. It is further agreed that any oral representations or modifications concerning this Agreement shall be of no force or effect, and that the Agreement may be modified, altered or amended only by a written amendment duly executed by both parties hereto or their authorized representatives. The Proposer shall provide the services set forth in the Scope of Services, and render full and prompt cooperation with the City in all aspects of the services performed hereunder. The Proposer acknowledges that the Agreement requires the performance of all things necessary for or incidental to the effective and complete performance of all work and services under this Contract. All things not expressly mentioned in the Agreement but necessary to carrying out its 36 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 intent are required by the Agreement, and the Proposer shall perform the same as though they were specifically mentioned, described and delineated. The Proposer shall furnish all labor, materials, tools, supplies, and other items required to perform the work and services that are necessary for the completion of this Contract. All work and services shall be accomplished at the direction of and to the satisfaction of the City's Project Manager. The Proposer acknowledges that the City shall be responsible for making all policy decisions regarding the Scope of Services. The Proposer agrees to provide input on policy issues in the form of recommendations. The Proposer agrees to implement any and all changes in providing services hereunder as a result of a policy change implemented by the City. The Proposer agrees to act in an expeditious and fiscally sound manner in providing the City with input regarding the time and cost to implement said changes and in executing the activities required to implement said changes. 7.58. AUTHORITY OF THE CITY'S PROJECT MANAGER The Proposer hereby acknowledges that the City's Project Manager will determine in the first instance all questions of any nature whatsoever arising out of, under, or in connection with, or in any way related to or on account of, this Agreement including without limitations: questions as to the value, acceptability and fitness of the services; questions as to either party's fulfillment of its obligations under the Contract; negligence, fraud or misrepresentation before or subsequent to acceptance of the Bid/proposal; questions as to the interpretation of the Scope of Services; and claims for damages, compensation and losses. The Proposer shall be bound by all determinations or orders and shall promptly obey and follow every order of the Project Manager, including the withdrawal or modification of any previous order and regardless of whether the Proposer agrees with the Project Manager's determination or order. Where orders are given orally, they will be issued in writing by the Project Manager as soon thereafter as is practicable. The Proposer must, in the final instance, seek to resolve every difference concerning the Agreement with the Project Manager. In the event that the Project Manager and the Proposer are unable to resolve their difference, the Proposer may initiate a dispute in accordance with the procedures set forth in the section below. Exhaustion of these procedures shall be a condition precedent to any lawsuit permitted hereunder. In the event of such dispute, the parties to this Agreement authorize the City Manager or designee, who may not be the Project Manager or anyone associated with this Project, acting personally, to decide all questions arising out of, under, or in connection with, or in any way related to or on account of the Agreement (including but not limited to claims in the nature of breach of contract, fraud or misrepresentation arising either before or subsequent to execution hereof) and the decision of each with respect to matters within the City Manager's purview as set forth above shall be conclusive, final and binding on the parties. Any such dispute shall be brought, if at all, before the City Manager within 10 days of the occurrence, event or act out of which the dispute arises. The City Manager may base this decision on such assistance as may be desirable, including advice of experts, but in any event shall base the decision on an independent and objective determination of whether the Proposer's performance or any deliverable meets the requirements of this Agreement and any specifications with respect thereto set forth herein. The effect of any 37 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 decision shall not be impaired or waived by any negotiations or settlements or offers made in connection with the dispute, whether or not the City Manager participated therein, or by any prior decision of others, which prior decision shall be deemed subject to review, or by any termination or cancellation of the Agreement. All such disputes shall be submitted in writing by the Proposer to the City Manager for a decision, together with all pertinent information in regard to such questions, in order that a fair and impartial decision may be made. The parties agree that whenever the City Manager is entitled to exercise discretion or judgment or to make a determination or form an opinion pursuant to the provisions of this Article, such action shall be deemed fair and impartial when exercised or taken. The City Manager shall render a decision in writing and deliver a copy of the same to the Proposer. Except as such remedies may be limited or waived elsewhere in the Agreement, the Proposer reserves the right to pursue any remedies available under law after exhausting the provisions of this Article. 7.59. MUTUAL OBLIGATIONS This Agreement, including attachments and appendices to the Agreement, shall constitute the entire Agreement between the parties with respect hereto and supersedes all previous communications and representations or agreements, whether written or oral, with respect to the subject matter hereof unless acknowledged in writing by the duly authorized representatives of both parties. Nothing in this Agreement shall be construed for the benefit, intended or otherwise, of any third party that is not a parent or subsidiary of a party or otherwise related (by virtue of ownership control or statutory control) to a party. In those situations where this Agreement imposes an indemnity or defense obligation on the Proposer, the City may, at its expense, elect to participate in the defense if the City should so choose. Furthermore, the City may at its own expense defend or settle any such claims if the Proposer fails to diligently defend such claims, and thereafter seek indemnity for costs and attorney's fees from the Proposer. 7.60. SUBCONTRACTUAL RELATIONS If the Proposer will cause any part of this Agreement to be performed by a subproposer, the provisions of this Contract will apply to such subproposer and its officers, agents and employees in all respects as if it and they were employees of the Proposer; and the Proposer will not be in any manner thereby discharged from its obligations and liabilities hereunder, but will be liable hereunder for all acts and negligence of the subproposer, its officers, agents, and employees, as if they were employees of the Proposer. The services performed by the subproposer will be subject to the provisions hereof as if performed directly by the Proposer. The Proposer, before making any subcontract for any portion of the services, will state in writing to the City the name of the proposed subproposer, the portion of the services which the subproposer is to do, the place of business of such subproposer, and such other information as the City may require. The City will have the right to require the Proposer not to award any subcontract to a person, firm or corporation disapproved by the City. Before entering into any subcontract hereunder, the Proposer will inform the subproposer fully and completely of all provisions and requirements of this Agreement relating either directly or 38 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 indirectly to the services to be performed. Such services performed by such subproposer will strictly comply with the requirements of this Contract. In order to qualify as a subproposer satisfactory to the City, in addition to the other requirements herein provided, the subproposer must be prepared to prove to the satisfaction of the City that it has the necessary facilities, skill and experience, and ample financial resources to perform the services in a satisfactory manner. To be considered skilled and experienced, the subproposer must show to the satisfaction of the City that it has satisfactorily performed services of the same general type which are required to be performed under this Agreement. The City shall have the right to withdraw its consent to a subcontract if it appears to the City that the subcontract will delay, prevent, or otherwise impair the performance of the Proposer's obligations under this Agreement. All subproposers are required to protect the confidentiality of the City and City's proprietary and confidential information. The Proposer shall furnish to the City copies of all subcontracts between the Proposer and subproposers and suppliers hereunder. Within each such subcontract, there shall be a clause for the benefit of the City permitting the City to request completion of performance by the subproposer of its obligations under the subcontract, in the event the City finds the Proposer in breach of its obligations, and the option to pay the subproposer directly for the performance by such subproposer. The foregoing shall neither convey nor imply any obligation or liability on the part of the City to any subproposer hereunder as more fully described herein. 7.61. PROMPT PAYMENT: LATE PAYMENTS BY PROPOSER TO SUBPROPOSER AND MATERIAL SUPPLIERS; PENALTY: When a proposer receives from the City of Hollywood any payment for contractual services, commodities, materials, supplies, or construction contracts, the proposer shall pay such moneys received to each subproposer and material supplier in proportion to the percentage of work completed by each subproposer and material supplier at the time of receipt. If the proposer receives less than full payment, then the proposer shall be required to disburse only the funds received on a pro rata basis to the subproposers and materials Suppliers, each receiving a prorated portion based on the amount due on the payment. If the proposer without reasonable cause fails to make payments required by this section to subproposers and material suppliers within fifteen (15) working days after the receipt by the proposer of full or partial payment, the proposer shall pay to the subproposers and material suppliers a penalty in the amount of one percent (1 %) of the amount due, per month, from the expiration of the period allowed herein for payment. Such penalty shall be in addition to actual payments owed. Retainage is also subject to the prompt payment requirement and must be returned to the subproposer or material supplier whose work has been completed, even if the prime contract has not been completed. The Proposer shall include the above obligation in each subcontract it signs with a subproposer or material suppler. I.62. TERMINATION FOR CONVENIENCE AND SUSPENSION OF WORK The City may terminate this Agreement if an individual or corporation or other entity attempts to meet its contractual obligation with the City through fraud, misrepresentation or material misstatement. 39 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 The City may, as a further sanction, terminate or cancel any other contract(s) that such individual or corporation or other entity has with the City. Such individual, corporation or other entity shall be responsible for all direct and indirect costs associated with such termination or cancellation, including attorney's fees. The foregoing notwithstanding, any individual, corporation or other entity which attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement may be debarred from City contracting in accordance with the City debarment procedures. The Proposer may be subject to debarment for failure to perform and any other reasons related to the proposer's breach or failure of satisfactory performance. In addition to cancellation or termination as otherwise provided in this Agreement, the City may at any time, in its sole discretion, with or without cause, terminate this Agreement by written notice to the Proposer and in such event: The Proposer shall, upon receipt of such notice, unless otherwise directed by the City: A. Stop work on the date specified in the notice ("the Effective Termination Date"); B. Take such action as may be necessary for the protection and preservation of the City's materials and property; C. Cancel orders; D. Assign to the City and deliver to any location designated by the City any non -cancelable orders for deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement and not incorporated in the services; E. Take no action which will increase the amounts payable by the City under this Agreement. In the event that the City exercises its right to terminate this Agreement pursuant to this Article, the Proposer will be compensated as stated in the payment articles herein, for the: A. Portion of the services completed in accordance with the Agreement up to the Effective Termination Date; and B. Non -cancelable deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement but not incorporated in the services. All compensation pursuant to this Article is subject to audit. 7.63. EVENT OF DEFAULT An Event of Default shall mean a breach of this Agreement by the Proposer. Without limiting the generality of the foregoing and in addition to those instances referred to herein as a breach, an Event of Default, shall include the following: A. The Proposer has not delivered deliverables on a timely basis; 40 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 B. The Proposer has refused or failed, except in any case for which an extension of time is provided, to supply enough properly skilled staff personnel; C. The Proposer has failed to make prompt payment to subproposers or suppliers for any services; D. The Proposer has become insolvent (other than as interdicted by the bankruptcy laws), or has assigned the proceeds received for the benefit of the Proposer's creditors, or the Proposer has taken advantage of any insolvency statute or debtor/creditor law or if the Proposer's affairs have been put in the hands of a receiver; E. The Proposer has failed to obtain the approval of the City where required by this Agreement; F. The Proposer has failed to provide "adequate assurances" as required under subsection "B" below; and G. The Proposer has failed in the representation of any warranties stated herein. When, in the opinion of the City, reasonable grounds for uncertainty exist with respect to the Proposer's ability to perform the services or any portion thereof, the City may request that the Proposer, within the time frame set forth in the City's request, provide adequate assurances to the City, in writing, of the Proposer's ability to perform in accordance with terms of this Agreement. Until the City receives such assurances the City may request an adjustment to the compensation received by the Proposer for portions of the services which the Proposer has not performed. In the event that the Proposer fails to provide to the City the requested assurances within the prescribed time frame, the City may: A. Treat such failure as a repudiation of this Agreement; B. Resort to any remedy for breach provided herein or at law, including but not limited to, taking over the performance of the services or any part thereof either by itself or through others. In the event the City shall terminate this Agreement for default, the City or its designated representatives may immediately take possession of all applicable equipment, materials, products, documentation, reports and data. 7.64. REMEDIES IN THE EVENT OF DEFAULT If an Event of Default occurs, the Proposer shall be liable for all damages resulting from the default, including but not limited to: A. Lost revenues; B. The difference between the cost associated with procuring services hereunder and the amount actually expended by the City for procurement of services, including procurement and administrative costs; and, C. Such other damages that the City may suffer. 41 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 The Proposer shall also remain liable for any liabilities and claims related to the Proposer's default. The City may also bring any suit or proceeding for specific performance or for an injunction. 7.65. BANKRUPTCY The City reserves the right to terminate this contract if, during the term of any contract the Proposer has with the City, the Proposer becomes involved as a debtor in a bankruptcy proceeding, or becomes involved in a reorganization, dissolution, or liquidation proceeding, or if a trustee or receiver is appointed over all or a substantial portion of the property of the Proposer under federal bankruptcy law or any state insolvency law. 7.66. CANCELLATION FOR UNAPPROPRIATED FUNDS The obligation of the City for payment to a Proposer is limited to the availability of funds appropriated in a current fiscal period, and continuation of the contract into a subsequent fiscal period is subject to appropriation of funds, unless otherwise authorized by law. 7.67. VERBAL INSTRUCTIONS PROCEDURE No negotiations, decisions, or actions shall be initiated or executed by the Proposer as a result of any discussions with any City employee. Only those communications which are in writing from an authorized City representative may be considered. Only written communications from Proposers, which are signed by a person designated as authorized to bind the Proposer, will be recognized by the City as duly authorized expressions on behalf of the Proposer. 7.68. E-VERIF\ Proposer acknowledges that the City may be utilizing the Proposer's services for a project that is funded in whole or in part by State funds pursuant to a contract between the City and a State agency. The Proposer shall be responsible for complying with the E-Verify requirements in the contract and using the U.S. Department of Homeland Security's E-Verify system to verify the employment of all new employees hired by the Proposer during the Agreement term. The Proposer is also responsible for e-verifying its subproposers, if any, pursuant to any agreement between the City and a State Agency, and reporting to the City any required information. The Proposer acknowledges that the terms of this paragraph are material terms, the breach of any of which shall constitute a default under this Agreement. 7.69. BUDGETARY CONSTRAINTS In the event the City is required to reduce contract costs due to budgetary constraints, all services specified in this document may be subject to a permanent or temporary reduction in budget. In such an event, the total cost for the affected service shall be reduced as required. The Proposer shall also be provided with a minimum 30-day notice prior to any such reduction in budget. 7.70. COST ADJUSTMENTS The cost for all items as quoted herein shall remain firm for the first term of the contract. Costs for subsequent years and any extension term years shall be subject to an adjustment only if increases occur in the industry. However, unless very unusual and significant changes have occurred in the industry, such increases shall not exceed 3% per year or, whichever is less, the latest yearly percentage increase in the All Urban Consumers Price Index (CPU-U) (National) as published by 42 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 the Bureau of Labor Statistics, U.S. Dept. of Labor. The yearly increase or decrease in the CPI shall be that latest index published and available ninety (90) days prior to the end of the contract year than in effect compared to the index for the same month one year prior. Any requested cost increase shall be fully documented and submitted to the City at least ninety (90) days prior to the contract anniversary date. Any approved cost adjustments shall become effective upon the anniversary date of the contract. In the event the CPI or industry costs decline, the City shall have the right to receive from the Proposer a reduction in costs that reflects such cost changes in the industry. The City may, after examination, refuse to accept the adjusted costs if they are not properly documented, increases are considered to be excessive, or decreases are considered to be insufficient. In the event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the satisfaction of the City, the contract can be cancelled by the City upon giving thirty (30) days written notice to the Proposer. 7.71. OSHA STANDARDS Proposer acknowledges and agrees that as Contractor for the City of Hollywood, Florida, within the limits of the City of Hollywood, Florida, will have the sole responsibility for compliance with all requirements of the Federal Occupational Safety and Health Act of 1970, and all State and local safety and health regulations, and agrees to defend, indemnify and hold harmless the City of Hollywood, Florida, its officials, employees, service providers, and its agents against any and all legal liability or loss the City of Hollywood, Florida may incur due to the Contractor's failure to comply with such act. 43 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 PROPOSAL SUBMISSIONS The responsibility for submitting a bid/proposal on or before the time and date is solely and strictly the responsibility of the bidder/proposer, the City will in no way be responsible for delays caused by technical difficulty or caused by any other occurrence. No part of a bid/proposal can be submitted via FAX or via direct Email to the City. No variation in price or conditions shall be permitted based upon a claim of ignorance. SUBMITTAL =ORMAT* The items below are required components of your solicitation response in order for your bid/proposal/submittal to be consider responsive and responsible. Please confirm this submittal includes the following items in this checklist: A. Title Page: Show the RFP title/number, firm's name, address, telephone number, contact person, email, and date. B. Table of Contents: Clearly identify the material by section title and page number, including the following sections: 1. Approach and Methodology 2. Environmental benefits 3. Vendor Capabilities 4. Driver's Qualifications 5. Firm's Qualifications 6. ADA Compliance 7. Maintenance/Recovery Plan 8. Risk Mitigation Plan 9. References 10. Pricing 11. Additional/Pertinent Information (Optional) C. Forms and Certifications (Completed) 1. This Submittal Checklist Confirmation 2. Bid Form (Pricing) 3. Vendor Reference Form* 4. Hold Harmless and Indemnity Clause 5. Non -Collusion Statement 6. Sworn Statement... Public Entity Crimes 44 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7. Certifications Regarding Debarment 8. Drug -Free Workplace Program 9. Solicitation, Giving, and Acceptance 10. W-9 (Request for Taxpayer Identification) 11. Certificate(s) of insurance that meet the requirements of the #SPECIAL TERMS AND CONDITIONS section. 12. Proof of State of Florida Sunbiz Registration 13. Acknowledgement and Signature Questionnaire This checklist is only a guide, please read the entire solicitation to ensure that your submission includes all required information and documentation. ❑ Please confirm *Response required Bid Form * Upload pricing information in accordance with the scope and using the structure of Exhibit C - Pricing. Creative and optional pricing can be uploaded as separate attachments. *Response required 8.3. Vendor Reference Form* Please download the below documents, complete, and upload for each vendor reference. A Minimum of three (3) references are required. • Vendor Reference Form.pdf *Response required Hold Harmless and Indemnity Clause * I, an authorized representative, the contractor, shall indemnify, defend and hold harmless the City of Hollywood, its elected and appointed officials, employees and agents for any and all suits, actions, legal or administrative proceedings, claims, damage, liabilities, interest, attorney' s fees, costs of any kind whether arising prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused, occasioned or contributed to in whole or in part by reason of any act, error or omission, fault or negligence whether active or passive by the contractor, or anyone acting under its direction, control, or on its behalf in connection with or incident to its performance of the contract. ❑ Please confirm *Response required 45 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Non -Collusion Statement* I, being first duly sworn, depose that: A. He/she is an authorized representative of the Company, the Proposer that has submitted the attached Proposal. B. He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding such Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents, representatives, employees or parties in interest, including this affiant has in any way colluded, conspired, connived or agreed, directly or indirectly with any other Proposer, firm or person to submit a collusive or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner, directly or indirectly, sought by agreement or collusion or communication or conference with any other Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against the City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, connivance or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees, or parties in interest, including this affiant. ❑ Please confirm *Response required 8.6. Sworn Statement Public Entity Crimes* Please download the below documents, complete, and upload. • Sworn Statement Public Enti... *Response required 8.7. Certifications Regarding Debarment, Suspension and Other Responsibility Matters* The applicant certifies that it and its principals: Are not presently debarred, suspended, proposed for debarment, declared ineligible, sentenced to a denial of Federal benefits by a State or Federal court, or voluntarily excluded from covered transactions by any Federal department or agency; Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with 46 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State, or local) with commission of any of the offenses enumerated in paragraph (b) of this certification; and Have not within a three-year period preceding this application had one or more public transactions (Federal, State, or local) terminated for cause or default. ❑ Please confirm *Response required 8.8. Drug -Free Workplace Program* A. IDENTICAL TIE PROPOSALS - Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid received from a business that certifies that it has implemented a drug -free workplace program shall be given preference in the award process. Established procedures for processing tie proposals will be followed if none of the tied vendors have a drug -free workplace program. In order to have a drug -free workplace program, a business shall: 1. Publish a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug -free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Give each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employee that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contendere to, any violation of chapter 893 or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5) days after such conviction. 47 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 5. Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program (if such is available in the employee's community) by, any employee who is so convicted. 6. Make a good faith effort to continue to maintain a drug -free workplace through implementation of these requirements. As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. ❑ Please confirm *Response required 8.9. Solicitation, Giving, and Acceptance of Gifts Policy* Florida Statute 112.313 prohibits the solicitation or acceptance of Gifts. "No Public officer, employee of an agency, local government attorney, or candidate for nomination or election shall solicit or accept anything of value to the recipient, including a gift, loan, reward, promise of future employment, favor, or service, based upon any understanding that the vote, official action, or judgment of the public officer, employee, local government attorney, or candidate would be influenced thereby." The term "public officer" includes "any person elected or appointed to hold office in any agency, including any person serving on an advisory body." The City of Hollywood/Hollywood CRA policy prohibits all public officers, elected or appointed, all employees, and their families from accepting any gifts of any value, either directly or indirectly, from any contractor, vendor, consultant, or business with whom the City/CRA does business. The State of Florida definition of "gifts" includes the following: • Real property or its use, • Tangible or intangible personal property, or its use, • A preferential rate or terms on a debt, loan, goods, or services, • Forgiveness of indebtedness, • Transportation, lodging, or parking, • Food or beverage, • Membership dues, • Entrance fees, admission fees, or tickets to events, performances, or facilities, • Plants, flowers or floral arrangements • Services provided by persons pursuant to a professional license or certificate. • Other personal services for which a fee is normally charged by the person providing the services. 48 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 • Any other similar service or thing having an attributable value not already provided for in this section. Any contractor, vendor, consultant, or business found to have given a gift to a public officer or employee, or his/her family, will be subject to dismissal or revocation of contract. As the person authorized to sign the statement, I certify that this firm will comply fully with this policy. ❑ Please confirm *Response required 8.10. W-9 (Request for Taxpayer Identification)* Please download the below documents, complete, and upload. • W-9.pdf *Response required 8.11. List of Subcontractors* Please download the below documents, complete, and upload. • Form 14 - List of Subcontra... *Response required 8.12. Certificate of Insurance* See requirements in the #SPECIAL TERMS AND CONDITIONS section. *Response required 8.13. Proof of Sunbiz Registration* Enter company FEIN to be verified in Sunbiz *Response required 8.14. ACKNOWLEDGMENT AND SIGNATURE PAGE 8.14.1. If Corporation - Date Incorporated/Organized:* *Response required 8.14.2. State Incorporated/Organized:* *Response required 8.14.:. Kemittance Address* *Response required 8.14.4. Bidder/Proposer's Authorized Representative's Typed Full Name* *Response required 49 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 d.14.5. IT IS HEREBY CERTIFIED AND AFFIRMED THAT THE BIDDER/PROPOSER CERTIFIES ACCEPTANCE OF THE TERMS, CONDITIONS, SPECIFICATIONS, ATTACHMENTS AND ANY ADDENDA. THE BIDDER/PROPOSER SHALL ACCEPT ANY AWARDS MADE AS A RESULT OF THIS SOLICITATION. BIDDER/PROPOSER FURTHER AGREES THAT PRICES QUOTED WILL REMAIN FIXED FOR THE PERIOD OF TIME STATED IN THE SOLICITATION.* ❑ Please confirm *Response required 8.14.6. THE EXECUTION OF THIS FORM CONSTITUTES THE UNEQUIVOCAL OFFER OF BIDDER/PROPOSER TO BE BOUND BY THE TERMS OF ITS PROPOSAL. FAILURE TO SIGN THIS SOLICITATION WHERE INDICATED BY AN AUTHORIZED REPRESENTATIVE SHALL RENDER THE BID/PROPOSAL NON- RESPONSIVE. THE CITY MAY, HOWEVER, IN ITS SOLE DISCRETION, ACCEPT ANY BID/PROPOSAL THAT INCLUDES AN EXECUTED DOCUMENT WHICH UNEQUIVOCALLY BINDS THE BIDDER/PROPOSER TO THE TERMS OF ITS OFFER. * ❑ Please confirm *Response required 8.14.i Proposal Upload* Submit entire proposal including Title Page, Table of Contents, etc. *Response required 50 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT C - Company's Proposal 16 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A. Title Page FLORIDA Request for Proposal RFP-045-23-SK For The Citywide micro -transit Services City of Hollywood, Florida Prepared for: City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Date: March 8, 2023 CIRCUIT Prepared by: Circuit Transit Inc 777 S Flagler Drive Suite 800 W West Palm Beach, FL 33401 Contact Person: Jason Bagley, National Partner jason@ridecircuit.com 305-494-1612 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUI� A.1 - Cover Letter Circuit Transit Inc ridecircuit.com March 8, 2023 City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Re: Request for Proposals RFP-045-23-SK for The City of Hollywood, Florida Citywide micro -transit Services Dear City of Hollywood, This submission is in response to the Request for Proposals (RFP) for City of Hollywood micro -transit Shuttle Service. Thank you for the opportunity to submit our proposal to the City of Hollywood. This proposal will show that Circuit Transit Inc (operator of Hollywood Sun Shuttle and Fort Lauderdale Circuit, etc.) has the proven capabilities and background in providing a sustainable on -demand shuttle program, as well as relevant and specific experience in Broward County, local knowledge and familiarity with the City. Circuit is an active service provider in Hollywood, Florida, that is responsible for the successful deployment and management of the Sun Shuttle as well as similar services with Cities in South Florida, Brightline Trains and other Cities in NY, NJ, CA and TX. Circuit provides all electric, first/last mile solutions that help move people in local communities and bridge gaps between riders and existing transit. By using fleets of electric vehicles, leveraging the data from its ride -request app, and working with top advertisers, Circuit is able to provide an eco-friendly, data -centric and efficient solution that promotes circulation, reduces parking congestion, promotes local economic development, reduces vehicle miles traveled, encourages alternate options, creates local jobs, and covers the last mile conveniently and affordably to the rider. Circuit has worked with the City of Hollywood and the Hollywood Community Redevelopment Agency since 2019 to design, build, and manage the Hollywood Sun Shuttle. The program is currently moving around 12,000 riders per month, is responsible for creating approximately 20 jobs, and has continued to improve and become a fixture of the Hollywood Community. Together, we have been able to craft a program that has gotten the attention of the press, local officials and nearby Cities; several of which have since enacted similar programs of their own. Hollywood has set an example for efficient, eco-friendly mobility that changes how communities move. The Sun Shuttle has "Exceed(ed) Expectations' and the overwhelming demand from riders has showcased the need for transportation services in the City. The team is excited about the opportunity to build upon the existing services and craft an updated approach to the community. https://hollywoodgazette.com/sun-shuttle-is-very-successful/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 2 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir Circuit is the largest and most experienced operator of shared, on -demand, last -mile EV shuttle services in the US. With successful operations in 40+ markets across South Florida, California, Texas, New York, New Jersey, and California, Circuit provides both national expertise and local experience. In South Florida, Circuit operates in Fort Lauderdale, Pompano Beach, Hollywood, West Palm Beach, Palm Beach, and Miami, as well as a 40+ cars servicing Brightline Trains, across 5 stations in the area. With more than 350 employees and 190+ vehicles, Circuit has the team, resources and experience to optimize mobility for Hollywood. Over the past five years, Circuit has engaged with stakeholders and businesses in the City of Hollywood and is very familiar with the local transportation needs and community. We have years of data that can be used to improve this program and inform the City of the movement of residents and visitors. The community support has been incredible and we're honored to be a part of Hollywood's growth. The company's officers and project leads are as follows: Alexander Esposito - CEO / Co -Founder Email: alex@ridecircuit.com Tel: 516-446-8513 Address: 780 S. Sapodilla Ave West Palm Beach, FL 33401 Jason Bagley - Partner, National Operations Email: jason@ridecircuit.com Tel: 305-494-1612 Address: 1305 SW 8th Ave Fort Lauderdale, FL 33315 Alexander and Jason have the authority to negotiate and contractually obligate the company. Jason will be the primary point of contact for this program and can be contacted for further clarification. If selected, we are committed to working with the City to provide a turn -key on -demand service designed to meet the needs outlined in this RFP. Circuit appreciates your review of our submission and welcomes any questions that you may have. Sincerely, Jason Bagely Partner, Circuit Transit Inc Circuit's corporate headquarters are located at 777 S. Flagler Drive, Suite 800 West Tower, West Palm Beach, FL 33401. Circuit also has local offices located at 2031 Harrison St, Hollywood, FL 33020 and existing infrastructure, including a large local fleet of all electric Polaris GEMs e6, electric sedans, and electric passenger vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 3 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B. Table of Contents A. Title Page A.1 - Cover Letter 1 2 B. Table of Contents 4 B1. Approach and Methodology 7 B1.1 Service Planning, Research and Analysis 7 B1.1.1 Existing Services in Hollywood and South Florida 8 B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery 10 B1.2 Our Project Plan 15 B1.2.1 Proposed Operating Plan: 16 B1.2.2 Alternate Options for On -Demand Services 21 B1.2.3 Alternate Operating Plan A: 21 B1.2.3 Alternate Operating Plan B 22 B1.2.4 Alternate Operating Plan C: 23 B1.2.2 Drivers 25 B1.2.3 Technology 26 B1.2.4 Timeline 27 B1.2.4 Project Team and Organizational Chart 27 B2. Environmental & Sustainability Benefits 29 B3. Vendor / Contractor Capabilities 30 B3.1 Background on Circuit 30 B3.2 General Company Information - CONFIDENTIAL 31 B3.3 Financial Capabilities - CONFIDENTIAL 34 B3.4 Revenue and Funding Capabilities 34 B3.4.1 Advertising Capabilities 34 B3.4.2 Fare Revenue Capabilities - CONFIDENTIAL 35 B3.4.3 Grant Sourcing Capabilities 36 B3.5 Technological Capabilities - CONFIDENTIAL 36 B3.5.1 Ride Request App 37 B3.5.2 Driver App Capabilities 38 B3.5.3 On Demand Coverage Zones and the Smart Stop Approach 39 B3.5.4 Using Data to Steer Service Operations 39 B3.6 Vehicle Capabilities 40 B3.7.1 Vehicle Maintenance Capabilities 42 B3.7 Driver Capabilities 43 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 4 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Driver Model 43 B3.8 Customer Service Capabilities 45 B4. Driver's Qualifications 46 B4.2. Training 47 B4.2.1 Certifications 48 B4.2.2 Drug Testing and Hiring Standard 48 B5. Firm's Qualifications and Experience 48 B5.1 Experience Overview 49 B5.1.1 Experience Overview 49 B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience 49 B5.1.3 Micro -Transit Operations Experience 50 B5.1.4 - Community Engagement Experience 51 B5.2 Project Experience 53 B5.2.1 Past Project Experience- Hollywood Sun Shuttle 53 B5.2.2 Past Project- FRED 54 B5.2.3 Additional Past Project Experience 55 B5.3 References 55 B5.4 Customer Testimonials (Confidential) 56 B6. ADA Compliance 57 B6.1 ADA Compliance Plan 57 B7. Maintenance / Recovery Plan 58 B7.1 Commitment to Avoid Service and Operation Disruptions 58 B7.2 Scenario Response 59 B8. Risk Mitigation 59 B8.1 Emergency Management Plan 59 B8.2 Risk Mitigation Plans 60 B9. Local Vendor Preference 63 B9.1 Local Hollywood Presence 64 B10. Pricing 66 B10.1 Fixed Pricing Rate Proposed Option 66 B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 68 B10.3 Unbanked Riders 70 C. Completed Forms and Certifications 71 Cl. This Submittal Checklist Confirmation 71 C2. Bid Form (Pricing) - CONFIDENTIAL 72 C3. Vendor Reference Forms 75 C4. Hold Harmless and Indemnity Clause 78 C5. Non -Collusion Statement 79 C6. Sworn Statement...Public Entity Crimes 80 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 5 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT C7. Certifications Regarding Debarment 82 C8. Drug -Free Workplace Program 83 C9. Solicitation, Giving, and Acceptance 84 C10. W-9 (Request for Taxpayer Identification) 85 C11. List of subcontractors 86 C12. Certificate(s) of insurance 87 C13. Proof of State of Florida Sunbiz Registration 89 Appendix 91 Appendix 1 - Letters of Support 91 Appendix 1.1 Rider Letter of Support: 91 Appendix 1.2 Letters of Support: 98 Appendix 1.2.1 Water Taxi 98 Appendix 1.2.2 Downtown Development Authority, WPB 99 Appendix 1.2.3 Cityfi 100 Appendix 1.2.4 Billy's Stone Crab 101 Appendix 1.2.5 World Tire Inc. 102 Appendix 1.2.6 Margaritaville 103 Appendix 1.2.7 Le Tub, Tiki Tiki, GG's 104 Appendix 1.2.8 Diplomat Beach Resort (Valet Services) 105 Appendix 2 - Example of Data Report 106 Appendix 2.1 February 2023 Hollywood Data Report 106 Appendix 3 - Case Studies 112 Appendix 3.1 - Hollywood Case Study 112 Appendix 3.2 - Brightline Case Study 115 Appendix 3.3 - San Diego Case Study 118 Appendix 4- Additional Past Project Experience 120 Appendix 4.1 New Rochelle NY 120 Appendix 4.2 Brightline 120 Appendix 4.3. West Palm Beach, FL 121 Appendix 4.4 Pompano Beach, FL 121 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 6 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B1. Approach and Methodology In 2019, Circuit and the City of Hollywood crafted one of the most advanced Neighborhood Electric Vehicle (NEV) shuttle services that had ever been deployed in Florida. Circuit is very pleased to provide our plan to the City of Hollywood in its endeavor for the next generation of transportation access in Hollywood. Circuit is eager to continue to operate the Hollywood Sun Shuttle as an active, engaged and embedded partner of the City and business communities. We are very excited to evolve the current Sun Shuttle service and match the needs of the RFP. We understand that the City wants to offer dynamic allocated routes and schedules to match consumer demand and support the upcoming fixed route community shuttle services. Over the last four years, Circuit and the City of Hollywood have worked in partnership to provide residents and visitors with a micro -transit mobility offering that is effective, sustainable, supports the local business community and provides a fun experience for riders. We look forward to the next iteration of transportation offerings in Hollywood, and hope that with our carefully crafted service operations plan, we will continue to work in partnership to support the City's transportation goals for its residents and visitors. The team at Circuit is incredibly proud of the work it's accomplished with the City of Hollywood over the past 4 years. "Sun Shuttle Exceeds City's Expectations" (Hollywood Gazette) was in the headline of an article a few months after the service started and the service, team and technologies have continued to improve ever since. Not only is the Sun Shuttle exceeding the City's expectations, together we've crafted a service that is exceeding the performance of nearly every other On -Demand service in the country. Since starting, other new vendors have come about and new technologies have been introduced, but when comparing ridership, ridership per vehicle hour, rider feedback and the cost per rider, there are few, if any services, run by other operators that have been able to achieve the demand and performance that we have in Hollywood. We're committed to the City and committed to improving the Sun Shuttle for years to come. B1.1 Service Planning, Research and Analysis We've spoken with our Managers, Supervisors and Driver Ambassadors, surveyed riders, analyzed our historical data, and are confident that we can continue to deliver, and improve upon, a successful mobility option for the residents, visitors and community members of the City of Hollywood as we have since 2019. With 12+ years, 190+ vehicles, 9 states and 24+ cities of operations, Circuit brings its national experience and network to the benefit of each City it works with. Our roots are in South Florida and specifically Broward and Palm Beach counties, where we have operated since 2011. Based on RFP Exhibits A and B, and the desire to operate three separate micro -transit zones, we have designed a service that is supportive of the City's goals, will continue to partner with the business community, is user friendly for the residents and visitors and complementary to the City's upcoming fixed -route community shuttles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 7 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B1.1.1 Existing Services in Hollywood and South Florida Since 2019, the City of Hollywood has partnered with Circuit to provide a 100% electric micro -transit solution for residents and visitors. For just $2 per rider, the Circuit -operated Hollywood Sun Shuttle takes riders anywhere within the coverage area zone through our on -demand app or by waving down a driver. Hollywood has been a model city in the region and the services have been highly utilized and immensely popular among riders in the community. For more information on the existing service, please see below: Hours of Service • Monday: 10:00am - 9:00pm • Tuesday: 10:00am - 9:00pm • Wednesday: 10:00am - 9:00pm • Thursday: 10:00am - 9:00pm • Friday: 10:00am - 10:00pm • Saturday: 10:00am - 10:00pm • Sunday: 10:00am - 9:00pm Total hours of operation/week: 79 Vehicles • Eight 5-Passenger (6 seat) GEM Vehicles available during the Summer Months • Ten 5-Passenger (6 seat) GEM Vehicles available during the Winter and High Season Months • One ADA + 3 Passenger (4 seat) GEM Vehicle available year round • One 12-Passenger (13 seat) Ford E-Transit Electric Van Drivers/ Ambassadors: • 19 Total Staff, 14 of which are Hollywood Residents City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 8 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUI� O 7 Full Time O 12 Part Time Ridership: • Total Riders/Month (past three months since RFP March 2023 submission) o Jan 2023: 11,070 o Feb 2023: 11,803 • Average Riders/Ride (past three months since RFP March 2023 submission) o Jan 2023: 1.75 o Feb 2023: 1.88 • 2022 Total Ridership in Hollywood 146,710 riders! Note: These are logged riders and may skew 8-14% below the actual ridership Fare: • Free (from launch in April 2019 to April 2021) • $1 (started April 2021) • $2 (started April 2022 to Present) • $18,399 (returned/credit to City of Hollywood in February 2023) Coverage area: FEBRUARY 2023 HEATMAP CURRENT GEOFENCED SERVICE AREA (Western Hollywood Pilot Service Expansion - starting March 13 2023) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 9 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Upcoming March 2023 Western Hollywood Service Expansion Pilot Circuit, at no additional expense to the City, and in an effort to further support understanding Hollywood travel patterns, is working with the City Engineering department to conduct a pilot program using EV vans and our existing rider app to offer service west of our existing coverage area. If selected for the RFP we hope to leverage the information from this pilot to better inform the structure of future MTZ Zone 3 services. Seminele,Hard Rock Hotel & Casino.L. . Seminole Classic Casino Hollywood o m ue 00- .. Sedan o'sSupermarket 9 Te ppa nya k i • g' 441 CO BOULEVARD Se HEIGHTS _Q. Waimart Supercerte Broward LA DIlege-South Campus ., )ke Rd The Home Deli finer Market narPkwy:. -- ESL) Cv-_ _. - _ _ __Ij. - { 1 Dave & Buster's' Expansion Zone (fret I DORTaIt SI Soft SI Johnson 51 Target 9 HOLLYWOOD PARK EAS HILLS N ACRES Wash,119ton St e tow reen Farmers Market Dania Beach J a�7 r -Jp W TaRS, a NORTH CENTRAL 95 asa' West. Park Andover Pembroke Park NE 205m Si Ives Estates Wes: Lake Pare; HIGHLAND GARDENS wood Fl v Big Easy Cas no9 o LLYYJOOD The Diplr,, Resort rz� Hallandale Beach Gulfstream Park Raciro MCA Florida Aventura Hospital fir Tidal Cove'Wateroark Golden Beach B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery After reviewing the details of the RFP, we immediately began our planning and analysis process. Fortunately, with four years of operating experience in Hollywood, FL, we were able to leverage feedback from our existing riders, driver ambassadors and the local business community, our review of the RFP and the Counties transportation systems, and use historical data from our Circuit on -demand rider and driver applications as well as our growing and evolving data reporting dashboard, to inform what we believe are the best options for the community within the parameters of the RFP. What We've Learned from Our Riders, Drivers and the Local Business Community City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 10 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT In evaluating this opportunity, we started with the community. We hit the streets, spoke with Driver Ambassadors, rode along with our riders, and reviewed rider feedback from our application and our rider surveys: Feedback from our drivers • We are the "tour guides" for the city! Our Driver Ambassadors know Hollywood, and we help bring people back to Hollywood. The resorts, hotels, businesses, all rely on us to help drive business. • Residents would like us to expand to additional areas, including areas further West. • More Circuit cars on the road- leading to faster pick up times and less delays! • There are four major categories of people who use this service. o Senior population (65+): relies on Circuit to get to the grocery store, post office, pharmacy. Some do not have cars and are on fixed incomes. They need Circuit more than ever, we have developed trust with many Hollywood seniors, and they've come to rely on the service. For some, it is a necessity for them. o Tourists and visitors often say "I wish I had this in our city! Many report to us that they love using the service; knowing Circuit is there gives visitors a peace of mind, that is why they love coming back to Hollywood and exploring the Downtown area. o Residents and commuters who use Circuit to get to work every day. o Local residents use us to get to the beach and businesses downtown as a hassle and drive -free option. Feedback from riders • "Keep Circuit going. Your drivers are very nice. Circuit is much needed and much appreciated." • "Circuit prevents a lot of DUIs, accidents, and potential loss of life" • "Circuit is one of the things that makes Hollywood great " • "I enjoy Circuit. I love it when it's a nice day to just sit and relax while someone else drives." • "Circuit is great, I love having the windows -down, casual transportation option." • "With Circuit, I never have to worry about sitting in traffic with my car. I take it to/from my home to downtown and the restaurants at the Boardwalk, all while helping the environment- no gas! I love it!" • "Circuit is a blessing for me. I don't have a car and I'm handicapped, so I'm limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful- we need more Circuit everywhere- protect our earth from car pollution and continue to offer low cost rides. Thank you." Feedback from local business community • "Circuit is a great addition to the community helping locals and tourists safely move around the city in an eco friendly manner. During the COVID-19 Pandemic, Billy's stone crab and Circuit teamed up for deliveries to help people during quarantine. Thank you for your amazing services and helping our community!" - Billy's Stone Crab • "We are very pleased with the results of our marketing efforts with Circuit. The combination of a wrapped vehicle along with conscientious coupon distribution by the drivers has been very effective for Rita's of Hollywood."- Jody Ralfkind, Rita's, Marketing & Community Outreach Director Letters of Support- Hollywood Riders City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 11 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir In addition to the Business Support Letter, Circuit recently also published a "Letter of Support" that went out to Hollywood Sun Shuttle riders. The document received over 122 signatures, ranging from residents (72), visitors (40), local business owners (7), and others (3). Please view Appendix lto reference the Letter of Support (Riders) and Signatures. Letters of Support- Local Businesses We've received numerous Letters of Support from local businesses which can be seen in Appendix 1.2 Hollywood Sun Shuttle Rider Survey We conducted a survey at the end of 2022, prior to the RFP being released and to obtain qualitative feedback from riders in Hollywood. The survey received 700 responses from South Florida Circuit riders and 141 of these respondents noted that they use Circuit primarily in Hollywood. Based on the questions and responses we learned: • 94% responded "Yes" to the question "Do you think Circuit is a good addition to your community?" • 81% responded "Yes" to the question, "Does Circuit help you save money on transportation?" • 88% responded "Yes" to the question "Would you like to see more Circuit cars in service?" We were also excited to see the large number of respondents that used the service to go to Grocery Stores, Restaurants, Local Stores, and other areas of commerce. Based on our assessment and analysis of weighted average "spends" in these types of businesses, current ridership and industry publications2, we can confidently say that the service contributes to over $350k/month in economic activity. is a good addition to your community? Does Circuit help you save money on transportation? 2 https://www.apta.com/research-technical-resources/research-reports/economic-impact-of-public-transportation-investment/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 12 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Does Circuit help you save money on transportation? February 2023 Data Analysis from Existing Sun Shuttle and Methodology From this February 2023 Data Review we learned: • Top 5 Pickup Locations and Dropoff located continue to skew towards serving leisure riders • 49% of the monthly rides were "pooled" meaning there are more than one group per ride. This is a key component to combating congestion and a key feature of the Circuit App. • The busiest time of service is 3pm-6pm, however some riders have indicated they'd like to be able to use the service to commute in the morning In February 2023, the top five drop off and pick up areas for the Hollywood Sun Shuttle overwhelmingly showcased ridership patterns that riders are using the Sun Shuttle for shopping at Publix and for leisure trips to and from restaurants downtown and the beach. As showcased below in ridership broken down both hourly and weekly, weekend trips see the busiest service days with service dipping on Wednesdays. Ridership sees daily peak times between 2pm and 6pm, and begins to drop off by 7pm. February 2023 Ridership Average Weekday Ridership City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 13 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT February 2023 Ridership Average Hourly Ridership LIB FRIA. H IGHL AND GARDENS Fe, Top Five Pickup Locations Feb 2023 POINCIANA TlIc.aig Easy Casi beoke Rd Hl.LYWDD: ' N •yrFg S CA) The Diplomat Bea, IR sart Hollyw R WoIinar[ SjI, rce1Uar P February2023 Heatmap Address 1 Margaritaville Hollywood Beach Resort 2 Publix Supermarket at Hollywood Circle City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 14 of 123 TRAL DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT 3 4 5 Address Mobility Hub @ 320 Johnson St. Hollywood FL 33019 Beach Pickup @ 1111 N Ocean Dr. Hollywood FL 33019 The Diplomat 3555 S Ocean Dr. Hollywood FL 33019 Top Five Drop off Locations Feb 2023 1 2 3 4 5 Address Margaritaville Hollywood Beach Resort Publix Supermarket at Hollywood Circle GG's Waterfront Ocean Resort Twin Peaks Hollywood Blvd DoubleTree Resort by Hilton Hollywood Beach In determining expected ridership and number of cars needed, Circuit's team analyzed past and current Sun Shuttle data, in contrast to the given upcoming Community Shuttle routes and schedules, to determine the best service hours for the MTZ zones, and how this will impact fares and net costs. Circuit can use this data to help the City and County in crafting community shuttle routes and stops. Circuit, if the City is interested in pursuing this option, can also set up predetermined pickup and dropoff spots around the zone that align the upcoming stops for the community shuttle routes. Example: Red Line Route from ExhibitA of the RFP (Left) and a heatmap of common pickup and dropoff areas from Circuit's database (Right). B1.2 Our Project Plan City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 15 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit understands the City's Goals for this RFP and we have crafted a program that meets the needs of the community and is confident that in partnership with the upcoming Community shuttles, the Hollywood Sun Shuttle will continue to support mobility options and reduce traffic congestion. We're one of the few providers with experience operating numerous electric vehicles (and types of electric vehicles) as part of the same fleet. The existing Sun Shuttle's fleet includes standard and ADA GEM Neighborhood Electric Vehicles (NEVs) and Ford E-Transit EV Vans. Expanding upon our existing fleet of electric vehicles, existing team of local W2 driver ambassadors, and the Circuit on -demand rider and driver mobile applications, Circuit is prepared to continue to deliver best in class services for the City of Hollywood, as detailed in our operating plan and alternative plans listed below. B1.2.1 Proposed Operating Plan: Circuit is willing and eager to run a program that is designed to meet all of the requirements of this RFP. Additionally, as detailed in the alternate options below, Circuit would like to work with the City to explore what modifications to the service details, operating hours, vehicle types and coverage areas can be adopted in an effort to maximize cost savings, the effectiveness of the on -demand services and to promote ridership on the fixed route Community Shuttles. Circuit is also willing to pilot new areas of Hollywood to test and determine needs, usage and long term feasibility of the respective communities. Following the guidelines set forth in the RFP, Circuit will structure a service that adheres to the City's vision, however Circuit has also offered a few alternative options for consideration. If selected, the Circuit team would love to work closely with City staff and local stakeholders to review and refine the operating plan as desired, to best meet the needs of the community within the available budget. These plans can all be adjusted and it is our hope that these examples provide further context around what modifications might be considered. Proposed Operating Plan Quick Facts: • Total Hours Per Week: 56 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: 3 Separate Zones • Notes: This option is based on the hours indicated by the RFP, broken out by the zones indicated in the RFP and within the range of the current service budget. This service would reduce the number of hours compared to the current operation. Days & Hours of Operation Based on our existing data we propose the following service hours per zone. Based on seasonality and demand patterns we can amend these hours as needed or at the request of the City of Hollywood. o MTZ Zone 1: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 2: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 3: Seven days a week, eight hours a day 10am - 6pm ET City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 16 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Coverage Areas MTZ Zone 1 Dania Beach 0.3 z ro ROYAL OINCIANA cfi rfi West Lake Park Kayakin io Anne Kol Nature Cen Sheridan St West Lake Park M P Johnson St HOLLYWOOD ywood LAKES cn >ARKSIDE [nogThe Diplomi:. v Resort Hollywc OZD i-iollywool Dog Beau itaville +od Beach F Hollywood Beach Broar MTZ Zone 2 ;y Field Lincoln Si uvian Cuisi Polk Hall Van Buren`. Cu. tli .c !', i7fE Jackson St nce Show, Ii Madison Adamst lman St Pierce St 11, n � m H >I lywood _lch Golf Club Grant St Publix Super Market 7 _ -.. at Hollywood Circle a Tyler st _�, Tyler 3P Y.oungi, oof� r Circfe,Pa�k 0 Art4 Harrison St 1 Cen' N D e Adams St ' Van Buren St Jackson St Madison St Jefferson St PARKSIDE Beach & Town ripDewey St Scooters 4U 0 11 Funston St PR anrlrr,an st J nd Culture er 1 Hollywc ferson Par tour Puertl Temple I MTZ Zone 3 Waaallmart Supercenter9 to ALDI BEVERLY PARK 0' N 0 co 01 0 Washington St WASHINGTON PARK HO HIS n Target Harbor f�4RK-EAST -r Orangebrook Go & Country Clu Washington St HILLCREST 1824) (24 *Note: MTZ-3 could be extended in the northeast corner to include service for the Hollywood Tri-Rail Station City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 17 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Vehicles Seven (7) Vehicles in Total • Three (3) Ford E-Transit EV Van o Electric Vehicle o Model year 2022 or newer, all weather O 12 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible Ford E-Transit EV Van O 8 passenger seats + driver, 1 ADA position o Flexible to move to any of the MTZ's when and ADA trip is requested • Two (2) GEM e6 (Neighborhood Electric Vehicle) NEV vehicles o Electric Vehicle o Model year 2020 or newer, all weather O 5 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible GEM NEV vehicles (Bonus - No Additional Cost) o Electric Vehicle o Model year 2020 or newer, all weather O 3 passenger seats + driver, 0 ADA positions Vehicle allocation by zone • MTZ 1: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 2: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 3: 2 Ford eTransit EV Vans • Total 7: 6 Vehicles + 1 Extra Standby ADA NEV One Ford EV Van is a Wheelchair Accessible Vehicle (WAV) with eight passenger seats including the wheelchair, as well as one ADA GEM with four passenger seats including the wheelchair. The ADA Van will be available to move between zones as needed. As we already have a Sun Shuttle branded Wheelchair Accessible GEM car in the market we would bonus that vehicle at no additional cost to the City. Per our existing Sun Shuttle ridership data, we see 6-8 WAV requests per month on average. For this program, we propose all -electric GEM e6 vehicles and Ford E-Transit EV Vans- one of which is wheelchair accessible (WAV). These cars will operate in a demand -based coverage area with point to point service where riders can request a ride to/from any location within the geo-fenced service map. These vehicles allow for easy boarding and Circuit's pooling algorithm will further reduce single occupancy vehicle trips by linking riders headed in the same direction, with parameters specified in coordination with the City. For further information about these vehicles and their specifications and capabilities please refer to Section 83.6 Vehicle Capabilities. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 18 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Fares Historical Information Sun Shuttle initially started as free to the user. In April of 2021, at a renewal of the contract, Circuit was asked to implement a $1 fare to control demand and offset some cost to the City. In April of 2022 it was decided to increase the fare to $2 per rider after the initial success of the fare implementation. Fortunately, we found that the fares did not negatively impact total ridership, and in fact led to higher efficiency due to reduced cancellations from riders. The Sun Shuttle service has been incredibly popular, so there are times where demand outweighs supply and wait times begin to climb. The fare program is a valuable tool in controlling demand and reducing cancellations. Proposed Fare Rate (Confidential) The $2 rate continues to be met with little resistance, has helped efficiency, and reduced frivolous trips. We are confident that for this expanded service $2 would continue to be an appropriate fare, with the potential to increase to $3 per rider for on demand service. It could be capped at a set amount so that large groups are not paying $12 or $15 but rather cap the group fare at $7. Additionally, Circuit is building a zone pricing feature in its app so that it will be able to offer the City the option to adjust pricing based on zones. For example, the structure could be set that within a single zone the fare is $2, however if you travel between zones it increases to $3. There is also the option to provide free rides via promo codes. Hollywood riders could ride free in September, for example. Partnership with the Local Business Community We appreciate the City's intentions to tie in with the local business community and we've demonstrated our ability to work with local businesses in Hollywood, working with partners like The Water Taxi, Billy's Stone Crabs, the Hollywood CRA to promote local events such as Art Walk, Hollyweird and Dream Car Classic, and other local stores, restaurants, and attractions. We've also built a system where we can pre -sell discount/promo codes to businesses so they can offer those codes to their customers. For example, Rita's is one of our current advertisers, and we can provide "discount coupons" to riders, driving business to the local Rita's stores. This concept has been well received and we will make an effort to review this, and other ways to encourage buy -in from the local business community through targeted marketing campaigns and activities. We also work with the City of Hollywood and their Marketing and education activations, such as the "Turtle Nesting" campaign from March 2023- October City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 19 of 123 team on awareness 2023. DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Grocery Distributions (during COVID), in partnership with Feeding South Florida City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 20 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B1.2.2 Alternate Options for On -Demand Services Our alternative approaches are explained in more detail below, and have the capabilities to make the micro -transit service more robust and cost effective. While increased services may increase total costs, these services allow the City to get more "bang for the buck". Circuit is prepared to operate the service in adherence to the RFPs specifications as we have laid out in our proposed operating plan, but we wanted to bring to the City's attention our alternative approaches as a means to serve more riders and provide a connection to other communities and mass transit. B1.2.3 Alternate Operating Plan A: The 1st element of the proposed alternative plan involves joining MTZ 1 and 2 in an effort to provide more circulation along the barrier island and around downtown as well as seamless connectivity between downtown and the beach. Coverage Areas Dania Beach m s48'.: cr 0 West Lake Park Kayaking Anne Kul Nature Cen Sheridan St z West Lake Park Taft St n CD ROYAL POINCIANA Holly ;HLAND RDENS P Ea: I VI .r 1 .. z Resort Hollywood. 3 g. F mc Johnson St L !'The Diplomat Beach Holly, DogE itaville and Bea Iollywoe ;3each Bi Alternate combined MTZ-1 & 2 to service the barrier island and downtown and to connect both later in the evening after some Community Shuttle routes ceases operations at 5pm City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 21 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT 3uffet9 Toyota of Noll; EVARD T wood F epic°Rinconc€tog ,n0 1:Hn14w04dl trr ALM EVERLV PARK 4tiasi.ngion Sr Yellow Green w P.:.k Fanner Market Memorial Regiona4 Hospital ..mM! 'nSi .,mnsms HOLLYWOOD HILLS Target H PARK EAST Orarrcyebt r k Countr, WASHINGTON HILLCR EST PARR olf Course NORTH CE rtf :r,9ermarkets aolS O HIGHLANC GARDENS Alternate MTZ-3 service area to include Hollywood Tri-Rail station and the option to extend to Memorial Regional Hospital Alternate Option A - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 1 and MTZ2 become combined into a bigger zone with 2 EV Vans and 2 GEMs. MTZ 3 remains as its own zone, with slightly adjusted coverage area to include Tri-Rail and Memorial Regional Hospital, serviced with 2 EV Vans. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. B1.2.3 Alternate Operating Plan B Alternate Option B - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ 2 become combined into a bigger zone. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 22 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. B1.2.4 Alternate Operating Plan C• Alternate Option C - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $3 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ2 become combined into a bigger zone. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. With this option, as with any of the options, Circuit can work with the City to explore predetermined pickup and dropoff spots, using the Circuit Connect Smart Spot approach, adjusting pricing models for fares, zone -based pricing to adjust prices, and or a combination of these features. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 23 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Alternate Option C - Zone Mtz-1 & 2 With Smart Stops* Dania Beach West Lakt Park Kayakii Anne K. Nature C West Lake Park HIGHLAND GARDENS PAi e Big Easy Casino9 The Diplomat Beac • d ResortHn"....•,n^tl..''R'!e Iollywood )og Beach aville d Beach Re •ywood uchBroi: *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations Alternate Option C - Zone Mtz-3 With Smart Stops* *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations GTON P K Reyionai Johnson St HOLLY'WG )D HILLS 0 PARK EAST 1Orangebrook Go & Country Clu Washington SI P"LGRF— T City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 24 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT I`1 EMERALD HILLS Buffet I RRIDOR Taft Sl .erg AWN IQty West Park um'maintey Ion St Memorial =•gional Hospital '.I HIGHLAND GARDENS P Dania Beach (s1.0 _ West Loki Park Kayak Anne K. Nerve Cr SI(rrOan Wes Lake Park I The Big Easy Casino The [hold Resort F;,.. Pembroke O MTZ-3 (Hillcrest/Washington Park)Z9 Memnr Regional Hcs;•iR0 9 Rs� Ia S�Q Hai No, hierhoad Market V SL nsH Golf Co arse HORTH CENTRAL ROYAL 9 `♦J PfINGIANA Ke:< 1wo supernaMTZ-Z [Historic Downtown Zone)" q r 4 r,- ght Tools HOLLYWOOD •!rgi PARKEAR HILLS Oranoe.brnok GcII i-i & Country Club y' 9 9 0 9 n Axuewa PARKSICE xirwrNi The Big Easy Casino =muroke Rlt -iY MTZ-1 {Hollywood Beach Zone) Marcanto,' I follvouod Clcasn Peon OL Saar k alk B1.2.2 Drivers Circuit will leverage its existing team of experienced W2 employee Driver Ambassadors, Local Managers and Supervisors in Hollywood,ensuring service performance and company operational standards. 14 of the 19 current Hollywood Driver Ambassadors live in the Hollywood community and all Driver Ambassadors have experience operating in the proposed micro -transit coverage areas. As a reminder to the City, all of Circuit's qualified W2, local, screened and background -checked Driver Ambassadors are a critical part of Circuit's proposed approach to this project. Circuit has built a successful, proud team in the City of Hollywood, and hopes to use and expand this team going forward. The average tenure of our Hollywood staff is 21.8 months. Drivers are required to speak fluent English and several are bi-lingual, many also speaking fluent Spanish. Many of our drivers in Hollywood have been working in the community for multiple years, live locally and have become true ambassadors of the area. This local experience is not something that can be taught or trained and has continued to become more valuable in delivering the best quality of service for the City. For more details on our driver training, qualifications and certifications, please see section 84, below. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 25 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit's Hollywood team, fleet of event -ready GEM NEVs, 100% Electric Vans & Teslas at Safe Streets Summit 2023 B1.2.3 Technology Since the Sun Shuttle's launch in 2019, Circuit has used our custom proprietary mobile app to move over 500k riders. Throughout Sun Shuttle's lifetime the service has gone through 25 app upgrades to improve bug fixes, integrate fares and deliver smarter routing capabilities. Circuit's tech team has continued to grow, improve and roadmap new features and enhancements for 2023 and 2024. I Current version of the mobile app in Hollywood, including ADA request option, 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 26 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit was able to integrate fares and user payment profiles into the app in March 2021 when the service went from fare -free to $1, and again in March 2022 with the $2 fare increase. More details, including a deeper dive into Circuit's Technology is available in Section 83.5 Technological Capabilities. B1.2.4 Timeline With robust infrastructure already in place such as experienced Hollywood Management, Supervisors, Driver/ Ambassadors, support from local Corporate staff, vehicles and maintenance, parking and charging, Circuit can seamlessly transition from existing services in Hollywood to this updated program. Circuit has direct access to the manufacturer and can add additional vans (beyond the current pilot with vans), within 30 days. Currently the Sun Shuttle program has been extended through July 2, 2023. Circuit is comfortable committing to operate the new service starting on, or if needed, prior to the existing contract ending. B1.2.4 Project Team and Organizational Chart Project Team Qualifications Partner/ Project Manager - Jason Bagley - Jason is a National Partner at Circuit, has over 12 years of experience operating similar services in South Florida and would be the primary contact for this program. He controls all South Florida operations and comes at no cost to the City of Hollywood. Jason currently oversees Circuit's national fleet operations for 190+ vehicles and our operations with 60+ vehicles in Palm Beach, Broward, and Miami counties. Jason has been operating 100% electric shuttle services in Broward County since 2011 and with his fleet expertise spends time consulting the GEM corporate technicians on vehicle diagnostics and new solutions. He will be the lead in preparing for and launching operations and will oversee local managers during operation, oversee ongoing maintenance, and coordinate any changes to service such as service expansion. He has been an integral part in launching service in several markets, as well as assisting in managing operations across the country and focusing on national quality control. Before joining Circuit in 2012, he worked as a Regional Manager for a full service National Parking and Transportation Company. He received his BA in Communication from Florida Atlantic University. Jason is based in Fort Lauderdale and is active in the community. Public Partnership Manager - Alana Wortsman - Alana brings 13 years of experience in the nonprofit sector, helping to create more sustainable communities. At Circuit, she now helps manage the public -private partnerships in South Florida. Alana works with current service cities on community engagement, events, public affairs, grant opportunities, and marketing materials. Alana was born and raised on Long Island, NY and has a Communications degree from SUNY Oneonta. Alana now resides in Hollywood, FL as her place to call home. For fun, you can catch her riding her bike down Hollywood Broadwalk or running with her dog along A1A. Regional Manager - Camille Santiago - Manages hiring, onboarding and scheduling for all South Florida operations and comes at no cost to the City of Hollywood. Camille currently oversees and schedules roughly 35 managers, supervisors and drivers in Palm Beach and Broward counties only. Her background City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 27 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT is Community focused relations with experience in transportation related industry. Manager and shift supervisor (explained below) onboarding is crucial to service success and having a dedicated manager with experience in multiple locations but at the same time hyper -focused in one area is crucial. Area Manager - Bob McCure - Bob is currently an Area Manager overseeing all day to day operations of Circuit's Broward locations. Bob has been with Circuit since 2015 where he started as a driver in Fort Lauderdale. His positive attitude, attention to detail and effective leadership has paved the way for several promotions over the years. Today, Bob manages Fort Lauderdale, Pompano Beach and Brightline Ft. Lauderdale locations and teams. Bob has used his experience in recruiting to successfully build and retain teams which has produced several supervisors and future location managers to keep up with company growth opportunities. Bob was born and raised in Plantation and now calls Fort Lauderdale home. CEO / Co -Founder - Alex Esposito - Started on a hunch that shared, electric rides would help alleviate parking congestion at the beaches, Circuit (formerly The Free Ride) has evolved into a last -mile mobility solution that's embraced by cities across the US. He has 10+ years of experience in on -demand electric micro -transit services. Prior to Circuit, Alex worked as a consultant for Accenture (NYSE: ACN) and in marketing for Vistaprint (Nasdaq: CMPR). He holds a BS in Finance and MBA from Bentley University. Alex has been a featured contributor at Smart Cities NY, LA CoMotion, 20-20 Cities Boston, South Florida Safe Streets Summit, Urban-X and LACI. He's been recognized as a Forbes Next 1000 Entrepreneur and a Association for Commuter Transportation (actweb.org) 40 under 40 award recipient. Alex is based between Circuit's Fort Lauderdale Office. COO / Co -Founder - James Mirras - Oversees all national operations and will work closely with Jason Bagley to plan and set up operations, hiring processes, tech improvements, reporting processes, metrics, and any additional requests of the City of Hollywood. James is the head of Operations and Finance. He has a total of 10+ years of experience in transportation services similar to those requested by this RFP. Beginning in 2011, James started the Hamptons Free Ride (now Circuit) operations in East Hampton, Southampton and Montauk, NY. His attention to detail, people skills, and strong work ethic helped create a solid foundation that the company has been able to grow from. James moves between the company's locations, focusing on business development, management training, vendor relations and overall strategy. James received his BS in Finance from University of Florida. After graduating in 2009, he worked for Morgan Stanley (NYSE: Transportation Development Coordinator - Isabella Downes - Isabella is a Transportation Development Coordinator at Circuit, supporting sales and partnership teams to launch on -demand 1st/last mile mobility solutions. Isabella has 5+ years experience working to drive innovation between public and private entities. She has launched over 10 micro -transit services that are meant to act complementary to existing transit infrastructure or as stand alone services in light of no other transit options. Isabella has published two studies exploring transportation access in various US cities and the impact access has on socioeconomic development. Isabella holds a BA in Public Relations from Wayne State University and an MA in Sustainable Urban Development from DePaul University. In addition to her role at Circuit, Isabella serves on the Young Professionals in Transportation- NYC Board as the Director of Programs Co -Chair. She is very passionate about solving complex transportation justice issues. Head of Technology - Tucker Costello - Tucker is the Managing Director, Internal Development for Circuit. He handles internal business and technical development. He has over 5 years of experience in transportation services similar to those requested by this RFP. He handles new app deployments, City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 28 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT including testing and ongoing support. He works closely with our operations teams to incorporate partner, driver, and rider feedback from our locations to ensure a seamless experience throughout our platform with timely and relevant updates. Tucker holds a BA from Skidmore College. Over a decade of hands-on hardware and software implementation has given him a deep understanding of how technology enhances our work. Tucker would handle the location deployment within the mobile app, testing and coordination with operations staff, handle features requests, and lead ongoing testing and technical support. In House Counsel - Anita Chen - is counsel for business development. Anita received her BS in Finance and Marketing from New York University and her JD from Touro College Jacob D. Fuchsberg Law Center. Prior to law school, she worked at Bankers Trust Company in New York City as an associate in their commercial paper department. As a lawyer, she worked for LeBoeuf, Lamb, Greene & MacRae as a litigator representing clients including Lloyd's of London, Prudential Financial and Barneys New York. After several years in the private sector, Anita joined Manhattan Legal Services representing low-income residents in New York City. She now counsels for many small -businesses including taxi medallion companies, real estate holding companies, bars and restaurants. Anita has been with Circuit since 2018. Organizational Chart Operations & Finance COO } Co -Founder James Mirras National Partner: Jason Bagley Public Partnership Manager: Mane Wortsman Local Manager, Shift Supervisors, Drivers/Amhassadors Circuit Transit Project Manager ' Jason Bagley Planning & Communications CEO 1 Co -Founder: Alexander Esposito Transit Development Coordinator: Isabella Downes Technology Head of Technology: Tucker Costello FL Regional Manager: Camille Santiago Legal & Research In-house Counsel: Anita Chen B2. Environmental & Sustainability Benefits Marketing & Ad Sales (Ad Sales optional) Managing Director - Marketing, Sales & Communications: Alysan Brown We understand and appreciate the City's desire to implement environmentally friendly services to the City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 29 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT community. With the Sun Shuttle, Hollywood was a first -mover in Florida as it relates to deploying electric vehicles into public services. With the current Sun Shuttle program, Circuit and the City are currently helping to avoid over 9 Metric TONS of GHG emissions per month. Circuit applauds the City of Hollywood for its committed, forward thinking and dedicated approach to solving last mile, congestion, and emissions challenges and the strong commitment to a sustainable fleet. Circuit remains committed to using only 100% battery electric vehicles. The vehicles are ideal vehicles for short-range, sustainable, about -town transportation and Our 100% electric fleet exceeds the RFP's specifications for "environmentally friendly and sustainable vehicles". Fortunately, impact is inherent in the service we offer. The more shared rides that we provide, the more emissions and vehicle miles traveled (VMTs) are reduced. There will be a heavy emphasis on ridership and we will measure success based on metrics including but not limited to: total ridership, riders per ride, riders/hour, jobs created, connections to transit, customer experience, and GHG emissions reduced. High ridership shows us that riders are happy, the service is priced effectively and the design meets the needs of the community. High ridership also reduces the Cost Per Rider (CPR). Single Occupancy Vehicles are bad for Cities. Circuit hopes that this program will continue to demonstrate how eco-friendly, shared and sustainable programs can help reduce the need for single occupancy vehicles (SOVs), promote ridership on existing Transit, create jobs and reduce commuting costs, GHG emissions and VMTs. Electric first/last-mile micro -transit is a great option for all types of communities and has proven to be a success in Hollywood. Tracking the environmental benefits will be a priority moving forward and will help to unlock more funding from upcoming environmentally focused grant programs. Circuit has been fortunate to receive grants for environmental reasons including but not limited to our programs with NYSERDA, Clean Mobility Options Grants (CMO), CARB Funding (California Air Resources Board) and others. Circuit will track greenhouse gas emissions and tailpipe emissions reductions. We can provide estimates based on projections for vehicle miles traveled and FHWA and EPA metrics and constants for average vehicle miles per gallon by vehicle type and carbon constant for gasoline fuel. We can also generate these based on a shared ride model including ridership, average trip distance, and FHWA and EPA constants and metrics. B3. Vendor / Contractor Capabilities B3.1 Background on Circuit Circuit has enjoyed working with the City of Hollywood since 2019 to launch and operate the Hollywood Sun Shuttle. With over 11 years of experience, Circuit has established itself as a national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. We have a currently existing fleet of 13 electric vehicles, and a team of 19 EV trained and W2 paid employees in Hollywood. Additionally, we have a corporate team already in place in Hollywood, Florida with expertise in national operations, marketing, advertising sales, technology, reporting, and expansion. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 30 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Circuit prides ourselves in closing first / last mile gaps and providing an enjoyable and safe rider experience. This encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as we have seen in Hollywood since the launch of Sun Shuttle. Specifically, Circuit has been the most successful in: 1. Connecting riders with local destinations including local businesses, restaurants, nightlife, transit, and parking 2. Encouraging ridership and ridership on other forms of transit 3. Forming public private partnerships (PPPs) with cities, developers, entertainment and sports complexes, and local agencies to craft services for hyper -localized coverage areas 4. Building local, trained, w2 and background -checked teams that maintain a level of quality control and understanding of the area creating an enjoyable customer experience. B3.2 General Company Information - CONFIDENTIAL General Information Within the last five years, Circuit has operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities, including City of Hollywood, City of Fort Lauderdale, City of Pompano Beach, City of Wilton Manors, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We have a current service contract with Brightline Trains. We have also privately funded services in Miami, Pompano Beach, and Palm Beach Gardens. Circuit also has experience with FDOT funding requirements. • Business Name: Circuit Transit Inc. (wholly owned Subsidiary of TFR Holdings Corp) • Corporate Headquarters: 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Phone Number: 646-504-3733 • Website: www.ridecircuit.com • Corporate Employees: —32 Full Time • Driver Ambassadors: —360+ o Full Time: 159 o Part Time: 154 • Professional Staff: Circuit has 92+ employees working in Broward County, with 19 in Hollywood. Circuit has a total 164 South Florida employees. • Employee Retention: (Quarterly Avg): —94%+ • Local Hollywood Address: 2031 Harrison St, Hollywood, FL 33020 Circuit has a current office in Hollywood Florida. If selected for the next iteration of the Hollywood Sun Shuttle service, Circuit will use the local office at Buro at 2031 Harrison St, existing vehicle charging and parking at Circ Residences/ Publix garage at 1780 Polk St and at Costa Hollywood Beach Hotel at 777 N. Ocean Dr. Additionally, Circuit has a nearby regional office at 501 E. Las Olas Blvd, Suite 200, Fort City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 31 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Lauderdale, FL 33301.Circuit has a Corporate office at 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Business Incorporation Date & Location Circuit has been operating in Florida since 2011 through its wholly owned subsidiaries Eco Cab LLC and South Florida Free Ride LLC. Eco Cab LLC and South Florida Free Ride LLC were organized and formed in the State of Florida in 2008 and 2012 respectively. As a part of the restructuring of the companies, Circuit Transit Inc was incorporated in 2018 in the State of Florida acquiring Eco Cab LLC and South Florida Free Ride LLC. Circuit Transit Inc, previously TFR Transit Inc, is a wholly owned subsidiary of TFR Holdings Corp, which is incorporated in the State of Delaware. • Local Business and Legal Status - Circuit Transit Inc is a C Corporation incorporated in Florida. Circuit Transit, with its affiliated operating companies, has been operating in Florida since 2011. Circuit is a local business with current operations in Broward County in nearby communities including Pompano Beach, Fort Lauderdale, and Hollywood as well as a partnership with Brightline. Circuit operates over 40 on -demand micro -transit services across the US. Circuit is the operator of the Hollywood Sun Shuttle, Pompano Beach Circuit, West Palm Beach Circuit, and Brightline+ shuttle services. • Business Licenses, Permits & Certifications Circuit has all required documentation in place to operate the services described in this RFP in the State of Florida and has operated similar services in Broward County. o EIN: 82-4586300 o DUNS: 117547537 o US DOT: 3562459 • State of Florida, Applicable Code & Regulations: Circuit is fully licensed and certified in the State of Florida at the time of submittal for the type of goods/services to be provided. Circuit understands the regulatory requirements for the services to be provided and has met them for other city contracts. Circuit can meet these requirements and will adhere to all applicable code regulations at the Federal, State, and City levels. Primary Contact Person: Jason Bagley, Partner, National Operations - jason@ridecircuit.com - 305-494-1612 Additional Points of Contact : • Alexander Esposito - CEO & Co -Founder - alex@ridecircuit.com • James Mirras - COO & Co -Founder - james@ridecircuit.com • Isabella Downes - Transit Development Coordinator- isabella.downes@ridecircuit.com 734-478-4732 Business Structure, Parent Company and Subsidiaries Circuit Transit Inc. is a wholly owned subsidiary of TFR Holdings Corp. Eco Cab LLC and South Florida Free Ride LLC are wholly owned subsidiaries of Circuit Transit Inc. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 32 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Evaluations and Reporting Staff Evaluations Circuit conducts regular management and staff performance reviews on a quarterly basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. Leveraging Data to Improve Performance We use the data we collect to continually improve our services and increase system efficiencies and quality. We analyze this data to make operational improvements - not just for reporting on performance. That ensures continued improvement through real-time changes combined with the operational management structure Circuit puts in place. For more information on how we use data to improve our services and our technological data capabilities, please see Section B3.5 Technological Capabilities. Other Reports - Maintenance, Customer Service Circuit can provide other reports and updates as needed by the City and can include these in regular monthly reports as well. Circuit uses fleet management software to maintain logs and important information about its fleet status and maintenance. Our internal team manages and logs customer service and feedback. We also can include spatial mapping, such as the report below. Current Projects: Circuit has experience operating electric micro -shuttle operations in 40+ locations across 9 states, including: Florida Services New York Services Hollywood New Rochelle Pompano Beach Williamsburg (Brooklyn) Fort Lauderdale East Hampton Wilton Manors Southampton West Palm Beach Montauk Palm Beach Amagansett Miami Hauppauge Industrial Park (Clean Air NY Pilot) Brightline+ (Fort Lauderdale, West Palm Beach, Miami stations) New Jersey Services Gardens Mall (Palm Beach Gardens) Asbury Park The Ben Hotel Belmar Shore California Services San Diego Texas Services Santa Monica Dallas Marina del Rey West Dallas Venice Austin Culver City Houston Huntington Beach Other State Services Inglewood Boston, MA SoFi Stadium (NFL games, Super Bowl) Plymouth, MA Chula VistaLong Beach City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 33 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit has been fortunate to work with a number of cities and private clients on many micro transit projects that are similar to the services being described in the RFP. To learn more about our past project experience please reference section 85.2 Past Project Experience. Experience, Awards and Recognition - Circuit has been fortunate to work with, learn from, and be recognized for various Micro -Transit Initiatives around the US. For more information on Circuit's Experience, Awards and Recognition, please see Section 85.1.3 Micro -Transit Operations Experience. Experience with Drivers, Hiring, Training, Performance - Please see more information about Circuit's experience with a W2, employee driver workforce in Section 83.7 Driver Capabilities. B3.3 Financial Capabilities - CONFIDENTIAL As shown by its experience in Hollywood, FL, Circuit has the financial capabilities to run, manage and scale this program. Circuit recently raised a Series A round of financing that was lead by Tribeca Venture Partners with additional investments by CitiBank3Impact Engine, Los Angeles Cleantech Incubator (LACI)'s Impact Fund and has previously received investments from notable investors including Urban-X, Third Sphere and the BMW Mini Group of North America. Circuit would be happy to provide more detailed evidence of our financial capabilities upon request. For general guidance, Circuit's 2022 Annual Revenue:—$15.5M USD B3.4 Revenue and Funding Capabilities B3.4.1 Advertising Capabilities Circuit is able to continue to offer third party advertising as an additional revenue option. Circuit currently offers a revenue share of advertising sold and executed on the service, and will continue to do so to lower the cost of the service for the City of Hollywood. Circuit has a successful history of planning, selling, and executing advertising campaigns for a variety of local and national advertisers with the City of Hollywood. The brand has a clean track record and is recognized as a reputable transportation company as well as a dependable media vendor. Advertising options include exterior vehicle wraps, interior digital displays, email/social campaigns, and product sampling. Circuit's in-house ad -sales team has 45+ years of combined experience designing, planning, selling and executing transit media campaigns. This advertising program can also help to promote local businesses, as we've seen by working with groups like Billy's Stone Crabs, Ritas, and the Hollywood Golf Course. We see advertising as a way to reduce costs and provide a fun and engaging experience for the riders. We have found that brand sponsors improve the rider experience and the methods Circuit uses to advertise on behalf of its advertisers can also be used to market its services to future riders. Circuit has found that 3 https://www.prnewswire.com/news-releases/circuit-raises-11m-series-a-to-expand-ev-shuttle-business-301619296.html City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 34 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT our parameters around appropriate ads align well with those of our partners, and the City would continue to have final say on what advertisements are allowed and what would not be permitted. Any advertiser and specific content would be submitted for City approval. Based on our confidence in securing advertising partners, Circuit has included a guaranteed discount to the City as further detailed in section B.10. Some examples of past campaigns are included in the images below. Local businesses advertising on Circuit vehicles in Hollywood, FL. R3.4.7 Fare Revenue Capabilities - CONFIDENTIAL Circuit has experience operating fare -based services in Hollywood, FL. In 2021 Circuit implemented a low-cost fare into the Hollywood Sun Shuttle program. The $0 service moved to $1 and Circuit saw the total ridership continue to grow, despite the increase. Upon further investigation, Circuit learned that the lack of impact on demand caused by the fare was largely due to the large increase in TNC prices in the area. In this example, the average TNC fare was over 4X higher, for rides starting and ending in the area. Furthermore, the team found that fares had an impact in reducing cancellations from riders and therefore led to a more efficient system that moved more riders. This fare model has worked well and Circuit has regularly reported on these fares and used them to reduce the cost of the service to the City of Hollywood. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 35 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit's technology includes capability to charge fares on a flat fee basis as well as dynamic pricing, discount codes, and group rates. We have tested and proven technology, policies, and programs for offering fare -based programs. Our mobile app can accept payment via debit, credit, and prepaid cards. The application has the ability to charge a fee for service and has security in place to store encrypted credit card information via a third party integration with Stripe. For this program, Circuit will offer a flat fare of $2, keeping the fares consistent with how they've been structured in the past. Circuit has the ability to adjust this fare as needed, at the request of the City. Circuit can also "sell" promotional or access codes to local businesses so that they can prepay fares for employees and or customers. This approach can be useful in getting more financial support from the local business community and aligns with the City's goal to make the program more financially sustainable. As part of the alternate options in Alternate Option C, Circuit has mapped out how increasing the average fare to $3 would impact the net cost of the service. Circuit, if the City is interested, can build a program that automatically adjusts fares based on the zones traveled to and from. For example, it might be $4 to go from Zone 3 to Zone 1, but only $2 to travel within a zone. Using this approach can increase the average fare collected per rider across the system. We can also cap the total fare per ride so adding additional riders will be less expensive than the first one. Circuit prides itself in our ability to help our partners source funds for initial launches, service expansions and to pilot new zones. Now, more than ever, grants are available to implement sustainable micro -transit systems that provide equitable and accessible transportation options that give way to environmentally forward thinking solutions. Our team, as we discover appropriate grant opportunities, will bring possible funding solutions to the City. Circuit has successfully secured grants and/or worked with Cities on grant programs in NY, CA, NJ and FL. Circuit has also been selected for and awarded grants from the State of California and State of New York with its municipal partners, including a recent Clean Mobility Options grant in 2021 and Clean Transportation Challenge Planning Grant for Electric Mobility in 2022. B3.5 Technological Capabilities - CONFIDENTIAL Circuit's custom proprietary mobile app for requesting rides available for Android and iPhone is available in both English and Spanish, with the ability to add additional languages to the platform as needed. Website: www.ridecircuit.com Apple: https://apps.apple.com/us/app/ride-circuit/id988052033 Android: https://play.google.com/store/apps/details?id=com.thefreeride.rider Circuit has developed its technology over the past 11 years and has built the technology with a variety of features that can be turned on and off, depending on the coverage area. Some of these features include approaches for smart spot locations vs fully on -demand, a pooling algorithm to maximize the utilization of the vehicles, dynamic fare models with flexible pricing and discount options, ADA accessibility and request features, Spanish language options, ratings and reviews and a number of other features. As the City is aware, our features have been built using feedback from riders, drivers and customers, utilizing the data generated across millions of rides. Since launching the Sun Shuttle service, we've introduced multiple new City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 36 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT versions of the app every year and continue to strengthen our roadmap of new features and options. This process is ongoing as we consistently strive to create the best user experience for our riders and partners. Riders have consistently rated our services very highly, both in internal and external surveys as well as the app stores. We have a 4.8 rating on the App Store and a 4.5 on Google Play (out of 5 stars), distinguishing us as the highest rated service on the Google Play Store compared to other micro -transit and rideshare services. We are committed to excellent customer experience and long term success, and our customer service team replies to all reviews in the app stores. The app is designed specifically for running and managing these types of on -demand, last -mile EV shuttle services and has been built and optimized based on data gathered from over 5M rides along with rider and driver feedback. Our user app is complemented by our driver facing app and management dashboard - a technology suite that we built specifically for our neighborhood electric vehicle operations. Circuit owns the app, all of the data, and can provide robust data reports, often limited by firms using white -labeled solutions. This further allows the team to make customized adjustments as needed by the City. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our dynamic pooling feature has resulted in 30%+ increases in ridership using the same number of cars and operating hours. This is true when we measure against our own services (turning pooling on and off) and also true when compared to other operators nationally. Pooling not only increases ride efficiency, it also decreases traffic, emissions and cost -per -rider, where we've proven to be more effective than other service operators. Unlike many white label solutions, Circuit owns its technology and is able to quickly and flexibly make adjustments and improvements. We are constantly improving the service and adding new features, which would continue to be available to the City at no additional cost. As with other local operations, Circuit can adjust the service territory, hours of operation, and other factors in a timely manner during the planning or implementation stages as needed - such as adding new service territories, adjusting temporarily for special events, adjusting seasonally, adjusting fare, piloting new zones etc. We also have a system in place for notifying riders of any changes to service, including in-app messaging such as updates to safety protocols and emergency conditions (hurricanes, flooding, etc). B3.5.1 Ride Request App Circuit has a custom mobile application available for iOS and Android phones where rides can be hailed within a geofenced zone. This application is a fare -integrated service model and is very user-friendly. Within the app, the user can see information about the service, add payment methods, see the coverage area map, select their desired pick up and drop off within the geofenced coverage zone, input number of riders, and request a ride. They are shown the estimated wait time, the location of the assigned car while on its way, and are alerted when the driver is close. After their ride, they can give a rating. Drivers receive notifications of the requested rides. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 37 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT The service territory is a geo-fenced coverage area that ensures rides can only be requested and completed within the service territory. Our team makes sure that these geofenced zones include exactly the territory desired and that riders can make a request anywhere within this zone. We can also exclude roads and highways with speed limits higher than 35ph within this zone to ensure vehicles are not dispatched to areas where pickup is not possible due to speed limits. Key Advantages of the App • On -Demand; • Ability to add pre -determined Smart Stops to reduce wait times in larger zones • Data Tracked for Ridership, Reporting, Heat -mapping & Management purposes; • Ability to notify riders of service disruption through multiple avenues. • Ride pooling to reduce congestion and wait times. • Fare Collection features with Discount Code Options • Driver facing capabilities to communicate with riders via text and call prior to boarding the vehicle Circuit is working on several integration projects and can work with the City and County to integrate the Circuit rider app with other transportation applications, including applications that might be introduced with the upcoming fixed route community shuttles. B3.5.2 Driver App Capabilities Circuit's driver app and proprietary dashboard is used to manage drivers and generate reports. Each of our drivers is provided a company phone to see ride requests, safely communicate with management and riders, and optimize routes. Our operations and technology teams work closely together to test new features and updates and fix any issues that arise. Our hailed ride feature enables drivers to track non-app-based requests through the driver app. With our pooling feature, multiple rides are able to be assigned to a driver and are viewable in a queue format to the driver. Circuit can work with the City for any desired technology integrations, and can provide any necessary performance and data reporting. Ride request heat map from Hollywood Sun Shuttle Program City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 38 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B3.5.3 On Demand Coverage Zones and the Smart Stop Approach For point-to-point service, a rider can go to and from any location within a geofenced coverage zone, typically focused on a small, localized coverage area. As mentioned in our alternative options, a capability of our technology includes the ability to set up a smart stop approach. The smart stop approach allows the rider to go to and from any predefined smart stop within a specified coverage area. A smart stop could be a predefined location at a school, transit hub, affordable housing community - or these could be spread throughout the community every few blocks, for example. We believe the smart stop approach is beneficial when covering larger service zones Circuit is flexible and able to adjust service before and after launch of services. As data comes in, Circuit can work with the City and the community to fine tune the service to best support the community shuttles in each zone. Please see below for a sample of proposed smart stops by zone. MTZ-1 Smart Zone Stops • The Diplomat Beach Resort, 3555 S Ocean Dr. • Harry Berry Park, 301 Azalea Terrace • Arizona Street (By Taco Shack, across from Billy's Stone Crab) • Charnow Park , 300 Connecticut S. • Hollywood North Beach Park, 3601 N Ocean Dr. • Walmart, 2551 E Hallandale Beach Blvd MTZ-2 Smart Zone Stops • Young Circle • Publix, 1740 Polk St. • Washington St. • Hollywood City Hall, 2600 Hollywood Blvd. • 930 S 26th Ave. MTZ- 3 Smart Zone Stops • Publix Supermarket at Hollywood Mall, 3251 Hollywood Blvd. • David Park Tennis Center, 510 N 33rd Ct. • Broward County South Regional Courthouse, 3550 Hollywood Blvd. • Orangebrook Golf & Country Club, 400 Entrada D. • Bob Butterworth Park, 5202 Washington St. • Memorial Regional Hospital South, 3600 Washington St. • Washington Park, 5199 Pembroke Road • Harrison & S 56th Ave • Sal Oliveri Veterans Park, 4701 Tyler St. B3.5.4 Using Data to Steer Service Operations Circuit has 4+ years of information from our other shared, on -demand, electric shuttle services, allowing the team to utilize data from the Sun Shuttle, as well as other nearby Broward County operations and other comparable operations around the country. Consideration taken when forecasting ridership: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 39 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT • Size of the Coverage Area • Input from local stakeholders • Hours of Operations • Performance of Comparable Programs • Marketing to grow ridership • Other transportation in the area While our data, local outreach, analysis, and research provide valuable insights month over month, we understand there will be unknowns and that we must monitor data and work closely with local stakeholders to make sure that we continuously adjust and improve the service to make sure it's set up for long-term success in the City of Hollywood, as we have done since Sun Shuttle's 2019 launch. We have refined our approach and recommendations in close coordination with City and CRA officials. Circuit's Data Dashboard, Analysis and Expanded Features Since starting the program in 2019, Circuit has delivered monthly data reports to the City of Hollywood. By leveraging data from upwards of 17,000 transactions in a month, we've developed a healthy data set that provides information on top pick up and drop off locations, insights into ridership broken down by service hour and day, and the ability to monitor ridership growth throughout the service's lifetime. The system has also gone through numerous updates over the years and we're proud to share that in the last 3 months we've built a relational database that integrates numerous data sets to help with data visualization, analysis and reporting. If selected for the next phase of the Hollywood Sun Shuttle program, Circuit now has the ability to add additional licenses for our City partners. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our next iteration of data reporting is a great value add for operations and transportation planning, this dataset can be a particularly valuable asset for the Cities long term urban planning initiatives. There are examples of updated data reports in Appendix 2, below. Pictured here is an example of the new zone -based analysis and heatmaps that have already been built. B3.6 Vehicle Capabilities In line with the RFP's desire to have a sustainable fleet, Circuit proposes to use the currently existing GEM E6 all-weather, 100%-electric cars from Polaris Inc and Ford E-Transit EV vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 40 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Sea Turtle Nesting Season Artwork on GEM Neighborhood Electric Vehicle Neighborhood Electric Vehicle (NEVs) Circuit will continue to use GEM E6 all-weather, 100%-electric cars from Polaris Industries. The slim and efficient design reduces interference with traffic and decreases passenger load time. The cars are ideal for short-range, about -town transportation. The cars are easily kept clean and are outfitted with comfortable seats, ample legroom, fans, 3-point seatbelts, cargo space, and a friendly, local ambassador/ driver. They include all-weather options, and Circuit operates these vehicles in South Florida markets year-round. The car's design is fun and inviting in nature. Hollywood Sun Shuttle riders have responded very favorably to these vehicles. YourLccal Elrctric Shuttle a q Daenhadthe Apr tonde Ford E-Transit Electric 13 Passenger Van There are a number of electric passenger van options that Circuit has used in other markets. There are OEM options as well as conversion technology options. Circuit has directly used Lightning Systems and Maxwell converted electric passenger vans. They are ideal for roads with speed City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 41 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir limits above 35 mph, programs requiring higher capacity, suburban trips, and can be outfitted for ADA accessibility. ADA Service Venicles We are able to offer one (1) Ford E-Transit EV Van which offers a full automated lift and the ability to secure wheelchairs within the vehicle, and 8 total seats (as opposed to the usual 12, + driver). Additionally, we are able to offer one (1) WAEV (Formerly Polaris) GEM e6 ADA vehicle which offers a full, fold out ramp and the ability to secure wheelchairs within the vehicle, and 4 total seats (as opposed to the usual 5 seats, + driver). Circuit is pleased to offer this vehicle to the City at no additional cost, as it is a part of the existing Hollywood Sun Shuttle existing fleet. Samsara Al Dash Cameras Circuit has recently installed Samsara Al bi directional Dash Cameras in the entire fleet of shuttles in Hollywood. These cameras use computer vision to analyze the road and driver behavior in real -time —making it possible to detect distracted driving and even warn drivers of an impending collision, helping prevent accidents before they happen. Any incidents of distracted driving or harsh braking events trigger an alert to "watchers" of specific vehicles. This group includes direct local management, Regional and Corporate Management. Circuit Management staff can view real time video and still views of the interior and forward facing exterior view of the entire fleet at any given moment. For any incidents the footage can be viewed and saved to determine fault of any accident. 4- Trip Timeline 16rn 45L 4:52PM "' "aM S-COPM &WPM 5:04PM S:06 PM STOP 4:62;25 PM EST > NPrct Trip LRLPat Trip Feb 16, 4:52 PM EST • unassigned a [A ssigl) wets DYAL JCIANA Hallywo H PAR,)<SIOE •'-,� S1epsuo2onn t HOLLYWDOD PEACH t k ,TeemturDee o17$$ Tyler Street, Hollywood, EL„ 33010 Feb 16, 5:06 PM EST (16m 45s) 1700 Polk street, FIOIIyWOOd, FL, 33020 Fen 16, 4:52 PM EST AOTiMATIC SNAPSHOT Retrieve Video Samsara Al Dash Cam dashboard with both views, saved footage and trip details including trip route, duration and pick-up and drop-off locations. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 42 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Vehicle Maintenance Capabilities Our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. Each vehicle within our fleet has a unique ID. Our operations team tracks vehicle characteristics and status through fleet management software and communicates this status to Regional Management and other corporate team members through shared documents and project management software. These characteristics and status include driver vehicle check forms, current and pending advertising campaign information if any, maintenance records, assigned operating location or special event, mileage, as well as general information such as color, make, model, year, features. Drivers check vehicles before and after each shift and fill out a vehicle check form. They perform cleaning duties before, during, and after their shift. Any issues are noted and reported to local managers, who coordinate maintenance and repairs. We have trained and certified maintenance staff in each operating region, and would train a local maintenance team in Fort Lauderdale to manage regular and ongoing maintenance for local operations, with manufacturer certification for the vehicles in use. B3.7 Driver Capabilities Circuit has a robust hiring and training program backed by standard operating procedures, driver manuals, and emergency and health & safety plans designed to provide high quality customer service through a fun and convenient on -demand service. As now with the current Hollywood Shuttle, Circuit will continue to ensure all drivers meet and follow the required guidelines as required by the RFP. As the City of Hollywood is aware, Circuit prefers to hire local w-2 Driver Ambassadors from within our service area who have local knowledge and experience. We focus on hiring drivers with high degrees of customer service and professionalism as well as local knowledge of the community, as our drivers are ambassadors for the local community.This model reduces greenhouse gas emissions by keeping workers local and supports the local community by providing jobs. Currently, 14 of our 19 Hollywood Sun Shuttle Drivers are Hollywood residents. You can find further details in the Driver Model section below. Quality Control is why we have successful operations throughout the country with several locations running for more than 5 years. We focus on recruiting, hiring, onboarding and training service oriented candidates with a strong driver safety record. Along with Driver Ambassadors we employ location Supervisors, Location Operations Managers, Regional Operations Managers and local corporate support. We use several training and monitoring programs including our own admin dashboard (backend of the Ride Circuit app) for a real time look at activity in the field - driver/ ambassador gps location, trip queue, availability status and rider reviews of the Driver/ Ambassador. Samsara Al Dash Cams provide a real look into the individual vehicles. Can record any video clips and alert the supervisor and management teams for any harsh events. Regular feedback and reviews by management to address any areas of concerns and give feedback. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 43 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Driver Model Each Circuit location has a dedicated team of managers, supervisors and drivers to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. Upon award of this contract, Circuit will be easily able to leverage our current driver ambassador team, and as needed, develop and provide a more specific staffing and personnel plan tailored to the final service scope. Please see below for the positions that are staffed to make up Circuit's Driver and Fleet Team: • General Manager / Operations Manager: Full time hired positions (depending on scope). Responsible for day-to-day operations, vehicles and staff. Reports directly to the Region General Manager. Direct reports are Shift Supervisors and Driver Ambassadors. Perform dispatch and customer service responsibilities as needed • Shift Supervisor: Full-time hired positions. On -site at all times during service hours. Perform dispatch and customer service responsibilities as needed. Additional training and responsibilities. All shifts include at least 50% of shift driving in service. Shift reporting and "hand-off" submissions • Vehicle & Warehouse Maintenance Manager: Circuit regional technician licensed and certified. Weekly, monthly & quarterly vehicle maintenance schedule. Direct contact with vehicle manufacturers and systems. Additional responsibilities, response, and reporting requirements as specified in this CFP. As needed, other operational staff may be trained and certified to assist Maintenance Manager with maintenance responsibilities • Driver Ambassadors: Full-time and part-time employees (Circuit hired, W2 employees). Living -wage pay and benefits. Follow Circuit operational policies and local rules for revenue service • Driver Staffing: We first hire a base of full-time, set schedule drivers and then a base of part-time, set schedule drivers. We then hire a smaller group of fill-in drivers who do not have a set schedule but actively work each week to round out the schedule, either picking up any open shifts known in advance and/or fill in on call. We have a combination of longer shifts, allowing time for finishing rides, cleaning their vehicle, and checking out. We stagger and mix in shorter shifts throughout the day based on demand data learned over time to maximize efficiency. Circuit uses shift scheduling software to plan its staff schedules and make the process seamless for employees. What We Look For In A Driver Ambassador • Outgoing, Inviting, Friendly • Local Resident and/or Local Knowledge • Safe & Responsible • Customer Service experience • Team oriented • Self -Motivated with a focus on development • Dependability Driver Requirements • Legal: All Circuit drivers must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. • Insurance Clearance: Background Check: All Circuit drivers must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 44 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT • Personality: Circuit employees are more than drivers. Everyone is an ambassador to both the Circuit brand as well as sponsor brands. We look for motivated, outgoing, excited and responsible employees to represent our brand. • Pre -Hire Driver Exam: Potential hires lastly go through a physical driving exam accompanied by the Operations Manager. The Circuit Pre -Hire Driving Exam is submitted to the Regional GM for final approval. B3.8 Customer Service Capabilities Customer Service One of Circuit's core values is customer experience. Circuit focuses on hiring drivers and operational staff that exhibit excellent customer relations skills and value experience in customer service. We include customer relations as a part of our training program, which includes updates to policies related to safety and responding to rider concerns. We hire locally and prefer drivers that are familiar with the local community to act as an ambassador as well as a driver. We are committed to excellent customer experience and long term success, and our customer service team makes a point to reply to all reviews in the app stores. Circuit currently maintains a local Hollywood and South Florida workforce of managers, shift supervisors, and driver ambassadors in its operating locations, which are all trained in customer service. Circuit also has a regional manager in place, who manages operational functions such as permitting, maintenance, vehicle procurement, vehicle and driver insurance onboarding, hiring and training across multiple locations to maintain a consistent level of quality and operating efficiency. They are also integral to preparing for and launching new operational locations as well as coordinating new app feature launches. Our local operating and management staff are available during operating hours, which vary by location and are determined in cooperation with local partners. Training for employees involved in customer service include on-the-job training using pre-existing SOPs and quick reference guides for template responses to a high majority of common questions. This covers training with guidance specific to phone, ride request app, and email inquiries as well as those that might take place in -person. These employees have direct supervisors to reach out to for approval on sensitive topics to ensure compliance. Training is a multistep process that begins with shadowing another employee, hands-on training with supervision, and continued ongoing training. We have a multifaceted customer inquiry, and contact system, which our staff are trained to use and keep accurate logs. Operational staff are also involved in our local community outreach efforts, including representing the company at local community events. All staff are trained to respond to customer needs and handle any complaints in a timely and courteous manner. Riders can submit feedback within the mobile application and through the website, email and by phone. Circuit's national corporate team monitors these as well as social media accounts and app store feedback/ratings. The national team will direct users to a local manager if and when needed. We also conduct regular rider surveys to analyze and improve our service offerings. Our team continually works to make its technology and information about its services accessible broadly to the local communities it operates in. As mentioned in Section 83.5 Technological Capabilities, our mobile app is available in English and Spanish. We have bilingual drivers and can include hiring preferences City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 45 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT for additional language capabilities. We have also created marketing materials in both English and Spanish. Circuit's website and location pages include accessibility features, and our operations staff are trained in providing equivalent service and any additional assistance needed for riders with mobility impairments and disabilities. Our local teams can also assist riders in downloading the app, providing information about the service and the community, and responding to questions. Historically Circuit has seen driver ratings of at least 4.8/5 stars in all of its markets, and locally has an average of 4.9 over the past two months. Many of our services have a majority senior (65+) ridership who use our services frequently for local trips and errands. Seniors have been strong advocates for our services. Our high ratings and strong local support are a direct result of the positive customer experience created by our drivers. Circuit will continue to provide updates and reports on Customer Service to the City as needed. B4. Driver's Qualifications Hiring Process Each Circuit location has a dedicated team of local managers, supervisors and driver ambassadors to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. We would be able to leverage our existing Hollywood and operational experience and infrastructure to quickly and efficiently continue to staff Sun Shuttle as needed. As the City of Hollywood is familiar, Circuit's drivers are more than just drivers. They act as local ambassadors; representing the city, providing local knowledge and encouraging local business. All driver ambassadors will be provided with a company uniform and name tag. All Circuit driver ambassadors must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. All Circuit driver ambassadors must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. For this program, we would implement the required background check and provide any needed documentation to the City. As required, we will implement the required FDOT Drug & Alcohol testing. We have identified a Florida based company, Accredited Drug Testing where we would establish a company account for testing. Accredited Drug Testing uses Quest and LabCorp national collection site network. Circuit will always commit to a local hiring preference in all markets. One of the many benefits of hiring locals include ensuring staff are familiar with the location and can serve as a knowledgeable ambassador. 74% of existing Hollywood Sun Shuttle drivers are Hollywood residents. As we have done in Hollywood and other markets, along with posting job openings on popular platforms such as Indeed, we can work with local workforce development and job placement centers to source qualified local candidates as is needed by the service or to support any future expansions. Circuit currently has multilingual driver ambassadors in South Florida and is able to include bilingual/multilingual driver ambassadors as a local preference for hiring, if desired by the City. Driver retention is a factor that the company is proud of- there are happy teams, and advancement opportunities in every market of service. Over the past 12 months we have seen a retention rate of 94% for the Hollywood Sun Shuttle operation. This is the result of the diverse work environment that Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 46 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT creates, the camaraderie among employees, the ability to grow, and the enjoyable, safe and fair management. As described in Section 83.7 Driver Capabilities, Circuit seeks specific driver qualities that ensure safety, professionalism, a focus on customer service, and knowledge of the City as a visitor destination. Circuit employees are more than drivers; they are ambassadors to the local community. Circuit conducts regular management and staff performance reviews on a weekly, quarterly and annual basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team. B4.2. Training Driver Training Program As the City of Hollywood is aware, Circuit employs and trains its operational personnel, including driver ambassadors. Circuit uses its successful developed personnel policies to create a hiring and safety program specific to the unique operation. The process includes hiring, background checks, drug tests, alcohol screenings, initial training, continued training and performance evaluations. We can quickly add drivers and vehicles to our national custom auto insurance policy. When the manager is comfortable with a candidate and decides to extend a job offer, they will be introduced to our staff training/development tools & programs. The hiring and training systems we have in place will help the City achieve its safety and accessibility goals with regards to this project while also ensuring a high quality customer experience, which encourages further ridership and exploration of the community. Circuit has a training program in place for new operational staff which covers safe and efficient operation of electric vehicles, cleaning and safety processes, and customer service. Circuit has a corporate operations team that develops and maintains operational policies and procedures including over 180 pages of Operations Manager and Driver Ambassador training guides and supports SOPS. They hire and train new managers and coordinate hiring and training for new drivers. Circuit has a Regional Manager in place for Florida. Drivers receive initial in -person training, are observed on ride-alongs, receive ongoing on-the-job training, and are updated on any new operational policies or procedures. Training is conducted by local managers and supervisors. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, in all of our markets, including Florida, for vehicle inspections and driver training and testing. We would institute our vehicle cleaning program to maintain the appearance and cleanliness of the vehicles along City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 47 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT with the safety and health of the passengers and drivers. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses a scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team Our training program specifically covers: • Safe operation of an electric vehicle • Efficient operation of an EV, maximizing battery efficiency • Advanced cleaning procedures • Safety guidelines and policies • COVID19 advanced safety and cleaning policies and procedures • Customer service and passenger relations • ADA regulations and operations • Use of the Driver Mobile App • Communications policies • Emergency procedures and plan • Accident reporting/procedures Circuit also provides ongoing training / retraining and conducts performance evaluations. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, including in Florida, California and New York, for vehicle inspections and driver training and testing. Along with the initial training program, monthly and quarterly management ride-alongs specifically focus on customer experience. Additional staffing lead time is roughly two weeks for hiring and proper in -car and classroom training. Circuit currently has 75+ employees in Broward County that are available to fill in any gaps or decrease lead time while we hire local staff from the City of Hollywood. B4.2.1 Certifications In addition to our vehicle maintenance certifications, our teams also hold certifications in WAV / ADA sensitivity training, as well as the National RTAP (National Rural Transit Assistance Program) Certification, which is part of the FTA's, "2 The Point" training and certifications around ADA and Sensitivity, Defensive Driving, Distracted Driving, Drugs and Alcohol, Passenger Safety. Additionally, We have staff that have completed PASS Training - Passenger Assistance, Safety and Sensitivity. We also have our vans inspected and permitted with Broward County as Vehicles for Hire. B4.2.2 Drug Testing and Hiring Standard Circuit recognizes the requirement to enroll the company staff in an FDOT approved drug testing program and have a supplier of such services available. Currently in Circuits Hollywood Sun Shuttle operation, drivers, due to the type of vehicles, are not required to obtain a CDL or to complete FDOT certification as the vehicles are all under 16 passengers. Accredited Drug Testing works with a local LabCorp facility at 3700 Washington St. in Hollywood. Circuit has obtained pricing and details to enroll the staff into the program, and is willing and capable to complete that requirement. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 48 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5. Firm's Qualifications and Experience Using teams of W2 Drivers, Fleets of 100% electric vehicles, and an on -demand app, Circuit has provided over 6M rides. As detailed in Section 83, Circuit is an experienced operator of Micro -Transit Services. Circuit will provide its turn -key micro -transit solution using a fleet of Ford EV vans and electric Polaris GEM e6 NEVs to meet the transportation, traffic reduction and sustainability objectives of the City of Hollywood. Circuit's services can be expanded quickly, to implement the expansion of the service as set forth by the RFP. Circuit's existing Hollywood, Florida Sun Shuttle service has proven to be cost efficient and effective in tackling the mobility challenges in the community. B5.1 Experience Overview B5.1.1 Experience Overview As referenced in Section 83.1, Circuit has over 11 years of experience as an established national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. Currently we operate 40+ services across nine states. We are experienced in operating under COVID 19 restrictions and guidelines to ensure the health and safety of our riders and staff. We have a fleet of over 190+ electric vehicles, a team of over 340 EV trained and W2 paid employees, and a local team of over 92 employees in Broward County and 164+ in South Florida. We're one of the few providers with experience operating numerous electric vehicles as part of the same fleet. For more information on our technology, operations and maintenance experience please reference section 83. Vendor/ Contractor Capabilities. Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Within the last five years, we have operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities in addition to the Hollywood Sun Shuttle, including nearby locations like Fort Lauderdale, Wilton Manors, Pompano Beach, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We additionally have a contract with Brightline to operate first/last mile on -demand services around stations in West Palm Beach, Boca Raton, Fort Lauderdale, Aventura and Miami. Circuit has operated services across the US, including in FL, CA, NY, TX, NJ, NC, MA, IL, and CO. As the City of Hollywood is familiar, Circuit has been most successful in first / last mile gaps and providing an enjoyable and safe rider experience. Our service model encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as is aligned with the RFP's desire for a sustainable. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 49 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience As mentioned above, Circuit is the largest operator of neighborhood electric vehicles and has a growing fleet of various electric vehicles available in South Florida. We have Standard Operating Procedures, maintenance schedules, and operational expertise specifically for these vehicle types and their use in on -demand micro -transit service. Our experienced maintenance team is certified with Polaris Industries (transitioning to WAEV Inc.). For more information on our experience operation and maintaining these vehicles please see Section 3.6 Vehicle Capabilities. B5.1.3 Micro -Transit Operations Experience Circuit's growth is largely due to its successful operations and satisfied customers. From technology, management, training and operations, Circuit's full suite of services are best in class and offer the highest levels of quality for this type of service. Circuit maintains rigorous quality controls across all of its operations. Along with a dedicated, responsive and local staff, Circuit's national team is readily available to handle technology improvements, vehicle enhancements, customer service, impact measurement and grant writing. The dedicated team and quality of service is what sets Circuit apart from other operators and will continue to offer the highest level of service for the City of Hollywood. Circuit, with its subsidiaries including Eco Cab LLC and South Florida Free Ride LLC, has operated on -demand micro -transit since 2011. Our on -demand services have included door to door and point to point services within a specified service territory. Circuit has experience operating these services for comparable cities and scopes of work focused on residents, guests, and commuters. Our on -demand service and mobile app make it easy to request a ride to local destinations, including shopping, restaurants, events, nightlife access and various appointments. We have the policies, procedures, and hiring and training standards in place to launch new markets and operate with a consistently high level of service, with specific attention to customer service. In our experience operating in South Florida, we know that extreme weather events such as hurricanes and flooding can be a seasonal occurrence. We have been able to manage flooding issues related to recent king tides and maintain appropriate levels of service. We have experience dealing with these issues and have an emergency plan in place. Circuit's technology allows our team to be agile in its approach to addressing any disruptions or changes to service levels. Circuit's team has been recognized for its efforts as an innovative neighborhood electric vehicle solution. In December 2019, Fast Company highlighted Circuit as the "Electric vehicle ride -share company that won the trust of cities without 'disrupting' them".4 The team has also been featured in The NY Times, Business Insider, Forbes, Fox News, ABC, NBC and a number of other publications. Circuit has been the recipient of numerous awards like: Alonzo Award for Mobility in San Diego, Vendor of the Year Nominee - Palm Beach Convention Center, Clean Air NY Champions Award, Lamplighter Award for Best New Service in San Diego, Rulebreaker Award for Startups Changing their Industries, 2018 Gold Medal - Ad Club of New York, Outdoor Media Plan of the Year, Gator 100 Award (#20), and numerous others. 4 httos://www.fastcomoanv.com/90444895/how-this-electric-vehicle-ride-share-comoanv-won-the-trust-of-cities-without-disruotina-them City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 50 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT III tna X�I'NThe Fr,•=oRkfe iuu CHYSTART U R BAN-X Circuit was accepted and completed the URBAN-X Accelerators program where it received an investment from BMW/Mini and access to international mobility experts. Circuit has also completed the Los Angeles Cleantech Incubator(LACI)6, Civstart7, Leading Cities' and AWS Smart Cities Accelerators. The team recently closed a Series A capital raise, welcoming a strong group of new investors. Circuit's team has been asked to speak/participate at events like CoMotion Miami, LA CoMotion, Association for Commuter Transportation International Conference, Safe Streets Summit, Electrify Expo, LACI's Transportation Electrification Summit, SmartCities NY, 20-20 Cities, Civic Lab, and the UCLA Arrowhead Conference on Transportation. B5.1.4 - Community Engagement Experience Circuit's team has participated in local events such as Hollywood's Candy Cane Parade, St. Patrick's Day Parade, ArtWalk, Hollyweird, and in other service areas; Fort Lauderdale St Patrick's Day Parade (annual), Broward Complete Streets, Food Deliveries in Hollywood for Feeding South Florida, and Cleaning Up Clematis in West Palm Beach. We do regular familiarization tours with media and meeting planners in our City Programs. We also donated a vehicle towards the recovery efforts for first responders to use during the Champlain Towers relief efforts. Along with events, Circuit stays actively engaged with our riders via the app, social media and publishes regular newsletters. Circuit has built a great base of over 10k local riders that we regularly send local newsletters to. This engagement has kept our ridership high and our riders informed of local events, happenings and businesses. HolyWeird Branding Partnering with Feeding South Florida to assist with Food Deliveries in Hollywood during Covid httbs://www.urban-x.com/ httos://laincubator.ora/second-cohort-of-market-access-oroaram-provides-on-the-around-mobility-solutions-for-communities-across-los-anaeles/ https://www.civstart.orq/ 8 https://leadinacities.ora/accelicity/63dbbb3a-23ad-4572-87cf-2377dfdf766e City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 51 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit vehicle donated for Champlain Towers Relief Efforts in Bal Harbor, FL. Building Community Through Connectivity or there! : C. 7..tre believe it the pow.- ormmunity. Our goal is to bring convenient tie shcnidistsoce transportation to your doorstep. One crf the ways we 5 : • •E ; • ,o - sciing surrounding neighborhoods to DIMES d intermt ,07: , 'estaoraMs an:, local busio.ses Itita work with and sr tirias tg ::.Cod at 7 aerlr 57, of thoice. Show your Support tor Circuit 3upport a tester future by signing our Leper of Support! Let's make a positive impact together by pool -cling sustainable transponatod that heneks both the environment and ou ',immunity fly choosing Circuit you're not iong makiiig your daily commute easier, but you're also helping reduce emissions and create a greener world for evenione. Ebpport Circuit Today t Let Circuit take you there! • Sunday. February Mir 'Mardi Gras' Down.. hollywood -the block paw Will !assure !ha rmrsic, food & beverages andinore! • Sunday, March 12th: "a Patrides Day Gelebratior: in dONIMIDIV Hollywood. Join Circuit at Hob/wood's annual parac'b, and 'beck.' Saturday, April ist and Sunday. April tort SAVOR.EoLO ie owning to Hollywood Bean Broadwalk! Enjoy a Fin -hied weekend sorou-: sd by sore c'..!is best bias drinim. and brews! Sample Newsletter to Hollywood Riders, February 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 52 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT As indicated in Section 81.2, Circuit regularly surveys its riders to learn more about the service and improve the quality of our offerings. Additionally, as indicated in Appendix 1.1, many of our riders are willing to add their names to a statement in support of our services B5.2 Project Experience B5.2.1 Past Project Experience- Hollywood Sun Shuttle Sun Shuttle- Hollywood, FL Type of Service: On -demand micro -transit services Contract Term: April 2019 - Present Nature of Services: On October 17, 2018 the Hollywood City Commission passed and adopted Resolution No. R-2018-335, authorizing the execution of an agreement with Free Ride, now known as Circuit Transit Inc. (" Circuit"), for circulator services to and from Downtown Hollywood, Hollywood Beach, and the City's parking garages for an initial one-year period with the option to renew for three additional one-year periods. The service commenced in May 2019 and has been renewed for each of the additional three one-year periods. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and has recently opened for third party advertising. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. The City named the program "Sun Shuttle" which began as a self -branded service and has recently opened for third party advertising with a revenue share to the City. This program has exceeded the City's expectations, doubling ridership at an estimated 70% of the cost of the previous trolley system. This program has continued to operate during the pandemic as an essential transportation service. Annual ridership has grown every year (including during peak Covid lockdowns in 2020). The service launched as free and at the April 2021 renewal we were asked to implement a $1 per rider fare to control demand, and ridership held steady. At the April 2022 renewal we were asked to increase the fare to $2 per person, ridership has remained strong. Circuit- Hollywood, FL Sun Shuttle Ridership Monthly 2021-2022 • Riders Rides • • • • F: •• • • ••• • Circuit Adds $1 Fare March 2021 Hollywood Sun Shuttle Ridership by Month Jan 2021 - Dec 2022 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 53 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT This program started as a fare -free service and recently introduced a nominal $1 fare and $1 price per additional passenger. We have seen no drop in ridership as a result of fare implementation and have actually seen an increase in ridership since, with shorter wait times and an increase in operational efficiency. "Thank you and Hollywood for making it possible for our vulnerable Seniors to remain safe and healthy" - Memorial Senior and Family Services In response to the COVID-19 outbreak, Circuit has adapted to provide mutual aid to the Hollywood community. Beginning in April 2020, Circuit partnered with Feeding South Florida, who have been supplying to local food banks. The three food banks involved are Liberia Economic and Social Development Inc., Community Enhancement Collaboration, and Cruciform Church. These organizations assembled boxes of donated food to be distributed and our drivers picked up the boxes and delivered them directly to the homes of the most vulnerable without access to transportation. The Hollywood drivers made 1,092 deliveries to at risk members of the community. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Hollywood FL with Sun Shuttle branding Drivers in PPE, delivering grocery boxes during Covid B5.2.2 Past Project- FREL FRED- San Diego, CP Type of Service: On -demand micro -transit services, fare -based program Contract Term: 2016 - present Nature of Services: In 2016, Civic San Diego and the Downtown San Diego Partnership selected Circuit to operate the Free Ride Everywhere Downtown (FRED) Circulator. The program has received national attention, community support, and extended funding. In its first year of operation, Circuit served over 140,000 riders, maintained wait times below 6.5 minutes, created over 35 new jobs, and saved 96.3 metric tons of CO2 emissions. Since then, Circuit has improved its technology on the vehicles, added a pooling algorithm to its app, used the data to enhance operations, and has saved 325 metric tons of CO2 emissions. Circuit provides over 25,000 rides per month and is on track to do over 280,000 rides per year. The City has funded the service with Circuit also selling third party advertising at a revenue share to the City to offset costs of operation. Circuit operates 15-20 vehicles in the market, depending on demand. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 54 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit's vehicle in San Diego CA B5.2.3 Additional Past Project Experience Please reference Appendix 3 and Appendix 4 for more evidence of Circuit's relevant project experience. B5.3 References West Palm Beach, FL Project Manager: Teneka James Phone Number: 516-833-8873 Email: tjames@downtownwpb.com Brightline Project Manager: Jean Carlos De Jesus Phone Number: 786-561-1656 Huntington Beach, CA Project Manager: Sean Crumby Phone Number: 714-374-5348 Pompano Beach, FL Project Manager: Jeff Lantz Phone Number: 954-786-5580 Gardens Mall - Palm Beach, FL Project Manager: Whitney Pettis Phone Number: 561-622-2115 Additional experience City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 55 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5.4 Customer Testimonials (Confidential) Gus Zambrino, Assistant City Manager, City of Hollywood FL They are experienced and professional operators that are part of the community and provide a fun and convenient customer experience. Circuit's team has been a pleasure to work with and have been great at building local support. Andria Wingett, Assistant Director of Development Services, City of Hollywood FL Circuit Transit is always responsive and has adapted to Hollywood's changing needs; during the initial set-up, ongoing services and especially during the COVID pandemic. Carolina Galleguillos, BS, CDP, Memorial Senior and Family Services, Hollywood FL Thank you and Hollywood team members for making it possible for our vulnerable Seniors to remain safe and healthy in their homes. Our seniors so appreciate the fresh produce during this Pandemic. Sandra King, City Spokesperson, City of Pompano Beach FL You don't have to drive anywhere, you don't have to look for a place to park, you just jump on the circuit vehicle and go where you want to go. Ashley Medeiros, Destination Services, Discover the Palm Beaches The Circuit team is ALWAYS a great partner to work with. They are attentive, flexible, and hospitable! Luiz Aragon, Commission of Development for the City of New Rochelle, NY Circuit NR is a terrific community partner committed to providing safe, reliable and sustainable public transportation across New Rochelle's downtown corridor. As we continue to see increased real estate demand across New Rochelle and as our once -in -a -generation downtown redevelopment continues to move forward, we believe Circuit NR's electric on -demand shuttles can play a pivotal role in connecting our community to innovation, technology, arts, culture, schools, open space and our local businesses in an environmentally efficient way. As we see increased real estate demand across New Rochelle, we believe Circuit NR's electric, on -demand shuttles can play a pivotal role in connecting our community to innovation... and our local businesses. Misti Kerns, Santa Monica Travel & Tourism They're electric, they're open air, and they're fun. As that started to pick up and we started to hear good comments about it, we thought it might be a good option for some of the hotels. Their service has transformed our visitor and resident experience for short distance local travel. Their vehicles are always clean, new and fully stocked with our visitor guide, map and materials. Their drivers are always well informed on the destination, clean, uniformed, and friendly. l can't imagine partnering with another provider for our electric transport needs, so great for this beach environment. Reese Jarrett, Civic San Diego Civic is thrilled to have played a part over this past year, in reducing congestion and decreasing the carbon footprint within the downtown community. Betsy Brennan, Downtown San Diego Partnership Since FRED's introduction to San Diego in 2016, Circuit has become an integral part of Downtown's mobility structure. It provides residents, employees, and visitors a free, green, and enjoyable way to traverse Downtown's neighborhoods while also mitigating congestion and parking issues. Mathew Sandford, Senior Director Economic Development, San Diego EDC City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 56 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT In a region as dynamic and diverse as ours, the ability to easily get around is essential to our economic health. Micro mobility options, like the FRED program in Downtown, provide one tool in the economic development toolkit by addressing the last mile dilemma. Businesses of all types and sizes benefit when workers have options for getting to work, and patrons have easy access to goods and services. In short, the FRED program makes Downtown more accessible and is a model that could also benefit other communities in the San Diego region. Marisa Mangan, San Diego Association of Governments (SANDAG) Circuit's neighborhood electric vehicle shuttles in downtown San Diego are a great example of how shared mobility services can provide efficient, convenient, and emission -free connections within a community. Services like Circuit directly support SANDAG's bold new transportation vision for the region which includes implementation of Mobility Hubs served by a wide variety of Flexible Fleets. B6. ADA Compliance B6.1 ADA Compliance Plan Circuit has ADA compliant vehicles. In both the proposed operation plan, and any alternative option, Circuit proposes one (1) Ford E-Transit EV Van to be available on standby for ADA requests; this vehicle will be able to move between zones as needed. Additionally, Circuit would provide the City one (1) Polaris GEM e6 ADA vehicle available on standby for ADA requests at no cost as this vehicle is a part of the branded existing fleet. For more information about vehicle accessibility please reference the 83.6 Vehicle Capabilities section above. Circuit will craft a service that is available for all users. Having done so already in other markets, Circuit will be able to provide a trusted option for passengers with disabilities. The drivers are trained to be accommodating to everyone looking for aride. Riders with disabilities have the option to request an ADA vehicle with a loading ramp. This request can be made through the ADA accessible app or by flagging down drivers. More information can be found in Section 2.1. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 57 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 LcctcIRcuir B7. Maintenance / Recovery Plan As stated in our Vehicle Maintenance section in Section 83.71, our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. For more information on our vehicle maintenance processes please refer to Section 83.71 Vehicle Maintenance. Access to Additional Vehicles Given our nearby operations, specifically in Fort Lauderdale, Pompano Beach, Wilton Manors and South Florida in general, we are readily able to supply additional electric vehicles on short notice on an as -needed basis. In the event a vehicle needs maintenance, our on -staff, GEM -certified technicians can typically be in the market within 20 minutes. If needed, a new vehicle can be brought to the market, or for events, within 2 hours. We have 52 vehicles within Broward County, and 79 within South Florida that are Circuit owned and therefore we have immediate access to this fleet, including spare vehicles in our Fort Lauderdale market. While Circuit has found great value in using GEM (WAEV Vehicles), Ford eTransit EV Vans, Tesla and similar EV Sedans, we have built our systems for the electric vehicle types to be interchangeable. B7.1 Commitment to Avoid Service and Operation Disruptions Circuit has almost 4 years of experience operating a micro -transit service with up to 13 vehicles. We have and would remain committed to keeping the service operational through challenges that can occur. We have a robust preventative maintenance plan and certified maintenance technicians on staff to respond City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 58 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT quickly (typically can be on site in under 1 hour) to diagnose and most times make any repairs or replace components on -site. In any event that a car needs a longer repair we have a large fleet in the area to send a replacement vehicle typically within 1-2 hours. Circuit is prepared to fulfill this requirement and is committed to avoiding service and operation disruptions. More details are provided about emergency management, risk mitigation, vehicle maintenance, customer service and operating procedures in Sections 83, 83.7,, 84 and 85 88, 8.8.1 and 8.8.2. B7.2 Scenario Response "The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken." Circuit has extensive experience operating a high volume of shuttles moving tens of thousands of people every month. We are also contracted by Brightline Trains and have a response team for any disruption to train service where we dispatch EV Vans to move train passengers between stations if the tracks are temporarily closed. In the event of a vehicle breakdown, first and foremost we ensure that all passengers and staff are safe and clear from vehicular traffic. If an emergency response is needed we would call 911. We would direct all passengers to a safe area out of the heat, direct sun or inclement weather to wait for another vehicle to arrive. The driver of th disabled vehicle would then communicate with their supervisor to dispatch another vehicle to pick up the passengers. Direct communication via phone, text or a company slack channel ensures a quick response. For a disabled vehicle we have technicians nearby to diagnose and often repair on site, otherwise for larger repairs we have an account with both a local tow company and AAA if a vehicle needs to be transported on a flatbed trailer. Circuit is prepared to handle service disruptions and emergencies and has detailed its emergency management, risk mitigation and operating procedures in Sections 88, 8.81 and 8.82. B8. Risk Mitigation B8.1 Emergency Management Plan The Emergency Action Plan is designed to provide Circuit with a management tool to facilitate a timely, effective, efficient, and coordinated emergency response to significant events affecting our locations and our employees. Emergency management consists of four continuous stages: Mitigation This stage includes activities designed to reduce or eliminate risks to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss from hazards. Measures may include analysis of hazard related data to determine where it is City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 59 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT safe to relocate temporary facilities. Preparedness Preparedness is a continuous process. Preparedness involves efforts at all levels to identify threats, determine vulnerabilities, educate and train the employees and identify required resources. Preparedness is focused on establishing guidelines, plans, procedures, protocols, and standards for planning, training and exercises, personnel qualification and certification, equipment certification, and publication management. Response Response includes activities that address the short-term and direct effects of an incident. It includes immediate actions to save lives, protect property and the environment, and meet basic human needs. Response also includes the execution of emergency operations plans and of mitigation activities designed to limit the loss of life, personal injury, property damage, and other unfavorable outcomes. As indicated by the situation, response activities include applying intelligence and other information to lessen the effects or consequences of an incident; increased security operations; and continuing investigations into the nature and source of the threat. Recovery Recovery incorporates the development, coordination, and execution of service- and site -restoration plans; the reconstitution of operations and services; treatment of affected persons; additional measures for environmental and economic restoration; evaluation of the incident to identify lessons learned; post incident reporting; and development of initiatives to mitigate the effects of future incidents. B8.2 Risk Mitigation Plans Risks Risk Level: H, M L Offerors Mitigation Plan Safety of Riders H Rider safety is the most important thing at the Circuit. Circuit realizes that many factors go into this including drivers, cars and operations. All of Circuit's drivers go through both criminal and driving record background checks. This is required by the company's insurance provider. Beyond the background checks, each driver is vetted by management before being hired. Upon starting, the driver fills out and signs safety forms, goes through a training process and is further evaluated while driving and not. Additionally, management regularly monitors feedback from riders via app ratings, email feedback, etc. The drivers are also instructed on what to do and who to contact during any potential emergencies. Circuit also maintains the cars using the best practices established over the company's 11+ year history of clean safety. The cars are City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 60 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir inspected daily, preventative maintenance is performed to make sure everything is up to the company's standards. Additionally, older cars are rotated out once they've reached a certain mileage or fall below the company's high standards. Additionally, the GEM cars 25 MPH maximum speed, along with calming traffic, also does a great job to reduce the risk of a serious accident. Operations is the foundation of safety. Starting with the training, drivers learn how to operate the cars, safely pick up passengers - or get help for unruly patrons that should not ride, make sure all passengers are using their seatbelts, and more. Also, the drivers are instructed when to halt service. In the event of bad weather or other factors that may lead to unsafe conditions, we halt the service. Management is also able to monitor driver behavior and locate driver whereabouts using Samsara bi-directional dash cameras and our proprietary backend dashboard. Additionally, each driver is equipped with a company phone, fire extinguishers, first aid kits, and other necessary equipment. Safety and H While the drivers do not handle the personal belongings of the Security of passengers, every driver is encouraged to look around the car to personal make sure no one has left anything behind. In the event that belongings something is left behind, the driver (if the passenger used the app) of riders and is able to call the last rider. If the rider does not respond then drivers management is alerted via our internal messaging platform, Slack and belongings are held until someone claims them. If the app is included, passenger history is available to management to contact passengers as needed. Management has set up areas in all of its locations where drivers can safely store belongings, keys, phones, etc. Heat, Rain, Flooding, weather M Weather can be a common concern in South Florida and Circuit has extensive experience with these issues in Hollywood and across challenges South Florida. Management and drivers are in close contact and will halt services in the event that inclement weather leads to unsafe driving conditions. Safety is always a top priority. In the event of severe weather, Circuit takes the cars off of the road and stores them in indoor parking garages. Should space not be available, the back panels, rooftops and any extensions are removed from the cars to secure the vehicles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 61 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir During King tides, flooded areas are avoided. Drivers can contact riders requesting in those areas to notify them that the area is not passable. Circuit can quickly add important alerts to our app so when you open the Hollywood location a timely message pops up prior to requesting a ride. Maintaining a reliable, consistent schedule of service H Circuit uses its experience, data and marketing knowledge to stay ahead of factors that might impact the schedule of service. Understanding traffic patterns, bridget and toll timing and demand levels allows the management team to deploy the appropriate number of vehicles at any time. Additionally, contingency plans are in place and replacement vehicles are available in nearby Fort Lauderdale, should one of the shuttles be inoperable. Also additional drivers are available on call and in Fort Lauderdale should one of the drivers call out sick. Circuit always keeps backup drivers and backup cars available in order to maintain a consistent schedule of service. Maintaining qualified drivers H Circuit uses qualified, 21+ , W2, paid hourly employees and vets them heavily before hiring. This, and maintaining a comfortable workplace is the key to retention. Driver retention is a factor that the company is proud of. There are happy teams in every market of service and retention rates remain high in Hollywood at —94%!. Additionally, Circuit uses Homebase - a scheduling software - to keep the team connected, manage shifts, etc. Lastly, if using the app, all of the drivers receive feedback from passengers allowing management to adjust and improve accordingly. Keeping vehicles operational H The key to keeping vehicles operational is regular service, proper charging/storage conditions and staying ahead of problems. With a fleet of 100+ vehicles, Circuit has developed many systems to keep the vehicles operational. Additionally, Circuit has developed a close relationship with the vehicle manufacturer that lead to national fleet pricing, extended warranties and priority maintenance. Vandalism or theft of vehicles M Unfortunately, Circuit has dealt with vandalism in the past. Theft and vandalism are always concerns but the team does everything it can to prevent such instances - locking cars, storage facilities, cameras, routine spot-checks and more. In the event vandalism or theft takes place, Circuit will use its data and schedule to determine the exact time and place and who was working or was the last to work. From there, all incidents will be reported to local law enforcement and the company's insurance providers. Vehicular accidents with H Fortunately, Circuit has a very strong safety record with few incidents to report. In the event that something happens with other City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 62 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Q.:`;cIRcuir automobiles, cyclists, pedestrians while on route automobiles, cyclists or pedestrians, the first move is always to see if anyone needs medical attention. If so, medical help will be sought immediately. The drivers are also equipped with fire extinguishers, first -aid kits, etc. From there, local law enforcement will be called to the scene. After such events, Circuit's management will contact insurance providers and all parties involved in the incident. Circuit can also use data from the app to determine when the accident took place and how to mitigate future issues. B9. Local Vendor Preference As detailed in numerous sections above, Circuit, since launching the Sun Shuttle in 2019, has continued to maintain a local office, multiple facilities for parking and charging the fleet work with local businesses, and has built an amazing local staff, consisting of 74% who are proud to call Hollywood home. We work with, provide service to, and promote many local Hollywood based businesses. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 63 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B9.1 Local Hollywood Presence MEMMASKID SUMMARY MEMBER NAME: C Y111 I 1-f `JCi i it Q5 COMPANY NAME; TYPE OF WORKSPACE: SEAT # OF SEATS: PRIMARY LOCATION: OMidtown DSouth Beach DN4iMo DCaconut Grovelifiollywood START DATE: ti} U \ s +-6, Lh t -1 INITIAL TERM: f( r4in 4 I'sZdrtitj CONTACT DETAILS: .Phone S1,9t'33`1-U+IIr_ *Email (Carm,II .satit,rtjri''rttle1:ieua «h BORO MEMBERSHIP FEES: M9Mlithiv Reeurring Fees • Workspace: • Mail: • Sales Tax © 6.7% A2 [11 • Total Monthly Fees: SZ q5 - %/41 Service Fees- • Conference Room: $3DJhr • Included Hrs/ Month: - 2 • B&W Print/ Page: • Color Print/ Page: $0,10 $0.40 • Scan/ Page : $9.20 COMPANY SIGNATURE: 1Li te-J f - i-I9 `1 g MEMBER SIGNATURE: Burn Mami Midtown -South Beach • MOM - Coconut Grove - %outh Miami - Hollywood www.huromsami,com Lease for office space in Downtown Hollywood since July 2019 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 64 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir CITY OF HOLLYWOOD TREASURY SERVICES DIVISION LOCAL BUSINESS TAX CIRCUIT TRANSIT INC. 777 5. FLAGLER DRIVE SUITE 800W WEST PALM, FL 33401 Please contact us with any changes or corrections to your Information. CUSTOMER SERVICE: Should you have any questions regarding Local Business Tax or need to update / correct any information related to your Business Tax Account, please contact us by phone at 954-921-3225, by email at businesstax@hollywoodfl.org or in person at City Hall, Room 103, 2600 Hollywood Blvd. Please send ail written correspondence to: City of Hollywood, Treasury Services Division, Attn: Business Tax, Room 103, PO Box 229045. Hollywood, FL 33022-9045. PURSUANT TO STATE LAW, LOCAL BUSINESS TAX IS LEVIED FOR THE PRIVILEGE OF DOING BUSINESS WITHIN A CITY'S LIMITS, AND IS NON -REGULATORY IN NATURE. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT BY THE CITY OF HOLLYWOOD DOES NOT MEAN THAT THE CITY HAS DETERMINED THAT THE EXISTING OR PROPOSED USE OF A LOCATION IS LAWFUL. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT DOES NOT LEGALIZE OR CONDONE THE NATURE OF THE BUSINESS BEING CONDUCTED IF CONTRARY TO ANY LOCAL, STATE OR FEDERAL LAW OR REGULATION. 4 THIS IS NOT A BILL. DO NOT PAY. BELOW IS YOUR LOCAL BUSINESS TAX RECEIPT. PLEASE DETACH AND POST THIS LOCAL BUSINESS TAX RECEIPT IN A CONSPICUOUS PLACE AT YOUR PLACE OF BUSINESS. 4 Iywood ti. F �_ CO Fi i DA 2022/2023 LOCAL BUSINESS TAX RECEIPT Business Name: CIRCUIT TRANSIT INC. Account Registration #: B9075385-2023 DBA: Expiration Date: 9/30/2023 Business Location: 1740 POLK ST Tax Rate: $S10,00 Business Category- TRANSPORTATION Classification: Courtesy Auto/Limo/Taxi Tax Basis: 11-40 VEHICLES/VESSELS Current City of Hollywood Business Tax Receipt City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 65 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit has for years and continues to work with multiple local Hollywood vendors including: • Circ Residences - 1776 Polk Street • Costa Hollywood Beach Resort - 777 N. Ocean Dr. • Golden Touch Auto Spa —1625 S Federal Hwy • RAV Communications —1518 Garfield Street • World Tire Inc. - 1215 N Federal Hwy B10. Pricing Circuit offers a turnkey service with all -in pricing, which includes vehicles, staffing, insurance, technology, management, maintenance, data reports, marketing and grant writing support. Circuit understands the City's desire to offer a low -fare service to residents, visitors, and commuters in Hollywood as defined by the RFP in reference to the three MTZ zone areas. As desired, we are proposing that the service continue to have a $2 per -trip rider fare. The only additional fees or costs not included in the price template would be any special services that take place outside of the regular service hours, such as events, in which case an hourly rate of $30/hr for GEM cars and $40/hr for EV Vans would apply for event services. Circuit is often willing to donate its services for local causes and City needs. Please note that pricing options are all flexible and Circuit hopes to work with the City to explore these options and/or a combination of these options to craft a solution that benefits the needs of the community. Pricing can be reduced via fare and advertising revenue generation and/or by adjusting service hours, types of vehicles and quantities of vehicles deployed during certain months of the year. B10.1 Fixed Pricing Rate Proposed Option As Detailed in Section B1.2, our proposed operating plan was structured using the details from the RFP. This option is broken into 3 different MTZ zones and is designed to operate 8 hours per day, 7 days per week, for a total of 56 weekly Hours. Our pricing is broken out in the Bid Form Format, provided with the RFP in Section C2 below and attached. It's important to note that Circuit's pricing is all-inclusive and structured as a turn -key operator. Our pricing includes setup, on demand rider and driver apps, monthly data reports, vehicles (Electric Vans and GEM cars), maintenance, management, drivers, training, parking and charging. The pricing for our proposed option is available in BID Form Pricing, using the structure preferred by the City. This pricing is broken out by zone and Turnkey Solution Revenue Generation Sup _,. - City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 66 of 123 Technology Employee Management DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir includes a discount for guaranteed advertising revenues. Circuit understands that the City would like to split advertising revenues as 50% of net revenues. Circuit is willing to guarantee the bulk of these revenues upfront and then will discount future months if 50% of the net advertising revenue is greater than the guaranteed portion. Knowing we have local businesses as sponsors and more that are willing to sponsor we're confident that demand from advertisers will continue to grow. Base year pricing details showing full costs, discount from guaranteed ads, Monthly Fixed Cost, and the expected fares to be returned to the City via the fare program. With all of these options Circuit is willing to provide an additional GEM NEV ADA vehicle to be available on standby for additional ADA requests, at no additional cost to the City. Please Note: The view below is only to provide more information. The Monthly Fixed Costs for our proposed option (56 hours/week, 3 zones) is available in Bid Form Pricing, Section C2 below and attached to the response. MTZ-1 (Hollywood Beach Zone) Total Number of NEV Cars 1 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $19,986.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 1 $18,586.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $15,537.23 MTZ-2 (Historic Downtown Zone) Total Number of NEV Cars 1 NEV + 1 Standby ADA NEV at no charge 2 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $18,031.28 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 2 $16,631.28 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $13,582.12 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 67 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir MTZ-3 (Hillcrest/Washington Park) Total Number of NEV Cars 0 Total Number of EV Vans 2 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $23,598.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 3 $22,198.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $19,149.23 Circuit's pricing will adjust with the hours needed and as more hours are added, the service becomes more cost effective. If the City would like to add additional hours for events, even pricing will be $30 per hour for GEM Vehicles and $40 per hour for Van Vehicles. Please reference Form 2 for Pricing. B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 Alternative Pricing Options are Detailed below and also available in Circuit Alternative Pricing Options Attachment and these options are further explained in Section 8.1.2.2 above. Alternate Option A Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 3 Total EV Vans (3 Zones) 4 TOTAL VEHICLES 7 Total Monthly Costs (3 Zones) $76,011 Monthly Discount for Ad Guarantee (pre total sales) -$4,620 Monthly Fixed Rate (3 Zones) $71,391 Annual Fixed Rated (3 Zones) Monthly Expected Fares Returned $856,695 -$12,921 Expected Monthly Total Cost to City (3 Zones) $58,470 Expected Annual Rate (3 Zones) $701,643 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 68 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Alternate Option A is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. Alternate Option B Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$15,075 Expected Monthly Total Cost to City (3 Zones) $65,779 Expected Annual Rate (3 Zones) $789,342 Alternate Option B is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Alternate Option C Hours Per Week 79 Total NEV Cars (3 Zones) Peak Season 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 69 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$22,612 Expected Monthly Total Cost to City (3 Zones) $58,241 Expected Annual Rate (3 Zones) $698,895 Alternate Option C is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. B10.3 Unbanked Riders If selected for the contract Circuit looks forward to working with the City to create solutions to address unbanked riders and Circuit has various options available for the City to do so. 1. Circuit accepts street hails and does not charge riders for flagging the service down. 2. Circuit's app accepts prepaid cards, so a user can purchase a prepaid card using cash and use this prepaid card to credit the account. 3. Circuit can work with local businesses or government offices to "sell" promotional codes to riders to pre -load their account with funds for rides. This is also a feature that Circuit can offer businesses to be able to pre -pay for blocks of rides for their employees. 4. Circuit can work with the City to create a dial -in dispatcher system if needed. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 70 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C. Completed Forms and Certifications Cl. This Submittal Checklist Confirmation 1. Submittal Checklist Confirmation d 1_ Forms and Certifications (Completed) O 2_ This Submittal Checklist Confirmation O 3_ Rid Form (Pricing) d 4_ Vendor Reference Form* O 5. Hold. Harmless and Indemnity Clause Q 6, Nora -Collusion Statement Q 7, Sworn Statement. , , Public Entity Crimes n 8. Certrficataons Regarding Debarment 2 9. Drug -Free Workplace Program [J 10, Solicitation, Giving, and Acceptance • 11. W-9 (Request for Taxpayer Identification) Q 12. Certiificate(s) of insurance that meet the requirements of the #SF ECIAL TERMS AND CONDITIONS section_ Cl 13. Proof of State of Florida Sunbiz Registration [] 13. Acknowledgement and Signature Questionnaire liefAJI 13 items are included in Circuit's response Confirmed by. Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature; ) 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 71 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C2. Bid Form (Pricing) - CONFIDENTIAL Bid Form Exhibit C is also available as an attachment EXHIBIT C CITY WIDE MICRO -TRANSIT SERVICES PRICING SHEET NOTE: Creative/optional pricing is encouraged and welcomed by the City and can be submitted for consideration in addition to the pricing below. The hourly rate for special events should NOT be included in the totals below. Base Year: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (0EVVan +1NEV +1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL BASE YEAR: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 1: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 72 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 1: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 2: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,051 $228,612 2 Vehicles 1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $17,047 $204,565 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,753 $273,040 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 2: $58,851 $706,217 7 Vehicles City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 73 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery for Year 2 would be: $15,925 for MTZ-1, $13,921 for MTZ-2, and $19,627 for MTZ-3. Expected annual net total of: $593,703 Option Year 3: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,527 $234,328 2 Vehicles (1NEV, 1EVVan) MTZ-2 Historic Downtown Zone $17,473 $209,678 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $23,322 $279,866 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 3: $60,322 $723,873 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $16,323 for MTZ-1, $14,269 for MTZ-2, and $20,118 for MTZ-3. Expected annual net total of: $608,546 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 74 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C3. Vendor Reference Forms City of Hollywood Solicitation #: Reference for: Organization/Firm Name providin reference: Organlzatlon/Flrm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Protect: Would you use the Vendor again? VENDOR REFERENCE FORM RFP-045-23-Sit Circuit Transit, Inc. g title; mks, c-i set-444m d l L F � 506%ft[ Phone: L(�+sOtr-VeCte:Gtzd Contract No: Project Amount: I31/rime Vendor ISI/PYes 9C -R2Z-SzAt. ® Subcontractor/ Subconsultant No, Please specify In additional Comments Description of services provided by Vendor (provide additional sheet if necessary): ems, ku) F-Okep Otaire +a( Please rate your experience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive 0 ❑ 0 b. Accuracy 0 ❑ Di / c. Deliverables 0 0 al 0 Vendor's Organization: a. Staff expertise p ❑ ❑r 0 b. Professionalism 0 0 0 c. Staff turnover 0 0 ®% 0 Tlmellness/Cost Control of: a. Project ❑ 0 ❑ b. Deliverables 0 ❑ 19( ID Additional Comments (provide additional sheet if necessary); ****THISSECTiON FOR CITY USE ONLY**** Verified via: Email: D Verbal; ❑ _ Mail: Verified by: Name: title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 75 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation ft: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organ i zatio n/Firm Name provi d i ng reference: Organization/Firm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? West Palrn Beach Downtown Development Authority Tenelia James Tjames©devnibawnWYPB.€:orr Circuit Dammam West Palm Beath October 2020 - Present Prime Vendor El yes Title: Associate Executive Director Phone: 561-d,8873 Contract No: Project Amount: Approx. $350,000/ year ❑ Subconsultant ▪ No. Please specify in add itioneI comments Subcontractor/ Description of services provided by Vendor {provide additional sheet if necessary): On -Demand, Electric MobilityrJShuttle Services for Downtown ',Nest Palm Beach Please rate your experience with the Vendor Need I.7ivovemeit Satisfactory Excellent NotApplicable Vendor's Quality of Service a. Responsive ❑ 0 V 0 b. Accuracy I•] ❑ N2If ❑ c. Deliverables ❑ 0 d ❑ Vendor's Organization: / a. Staff expertise 0 tie 0 b. Professionalism 0 0 ❑' c. Staff turnover ❑ ❑ ❑ V Timeliness/Cost Control of: a. Project 0 0 V 0 b. Deliverables _ ❑ 0 Additional Comments Rprovide additional sheet if necessary): Corporate staff professionalism is Exce a it. Some newer drivers don't know the area as well as some of the earlier drivers ***THIS SECTION FOR CITY USE ONLY**** Verified via: Email: ❑ Verbal: ❑ Mail: ❑ Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 76 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation #: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organization/firm Name providing reference: CM Of 2,rvatel0 Organization/Firm Contact Title: Name: 3€6 �, j2— CZcIC:r. rry E_ Email: ' rg.4tnT"Z OkaP&F'L, col" Phone: 4"32- 7'Go- 5-546 Name of Referenced Project: RFP P-29-20 Contract No: 2021-44 Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? April 2021 - Present 12( Prime Vendor VYes Project Amount: $750,688 El Subcontractor/ Subconsultant Na. Please specify in additional comments Description of services provided by Vendor (provide additional sheet if necessary): jn lac b -.AU rot .xts; cZ. - JU EVlts Ste) ce 32Aa Ara., To Addres3 L5r M,/� ,c; c errs 4.4 Zas;d#-i-r Please rate your ercperience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive 0 0 0 b. Accuracy 0 ❑ Q/ 0 c. Deliverables ❑ 0 27 ❑ Vendor's Organization: a. Staff expertise 0 ❑ / $�/ 0 b. Professionalism ❑ ❑ or ❑ c. Staff turnover ❑ 07. 0 0 Timeliness/Cost Control of: a. Project 0 0 ❑ b. Deliverables 1 0 in p Additional Comments (provide additional sheet if necessary): ****THIS SECTION FOR CITY USE ONLY**** Verified via: Email: 0 I Verbal: I 0 Mail: 0 Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 77 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM airy of Hollywood Solicitation #: P• 45.23-$K Reference for. Cfrc llt Trine* Iitc, Organization/Firm Name providing reference: Organization/Firm Contact Name: Email. Name of Referenced Project: Date Services were provided; Referenced Vendor's role in Project: Would you use the Vendor again? Brtghtline Trains Florida, I_1C Title: Joan Carlos Do Jesus Last Mlle Elf Shuttle* Phone: Contract No: Project November 2ff?1 - Prodepit Amount: Prirne Vendor Yes 0 0 Description of services provided by Vendor (provide additionel sheet if necessary]: Last mile electric Shuitle5 scr Mces to and from ow sratiorts Director of Mobility 7R6-561-16 Private Subcontractor/ Sub -consultant No, Plea561pedf inaddlLI ruI wrnn.enti, Please rate your experience with the Vendor r Vendor's Quality of Service Need improvement Satisfactory Excellent Nat Applicable a. Responsive 0 0 X Q b, Accuracy CI 0 111 0 c. Deliverables 0 Q 1 0 Vendor's Organization: a. Staff expertise 0 O. 111 0 b. Professionalism 0 0 s 0 c. Staff turnover 0 X p 0 TimilinessfCost Control of: a. Project 0 0 ill 0 b, Deliverables 0 X ID CI Additional Comments (provide additional skeet if necessary): Circu4t'5 tellable 5en+ice NS allowed tis to provide a great product 1a our guests- They are 11e ttr and easy to work iAnth on tong term protects 4+uilh evotong oblec rves. Vrriliedv Verified by: 4" THIS SECTION FOR CITY USE ON I:.Y" r Q T.erba.i: -J Mail: Title: Department_ Date: Q City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 78 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C4. Hold Harmless and Indemnity Clause 4. Hold Harni ess and Indemnity Clause 1, an alithori,ed representative. Ina contractor, shalt iredennnrry. d'ef6nd and hold harmless the City of Ho=lyvVor3d, 11E. elected and appointed ofricral5, employees and agents fcr any and SII Suits, actions. le€gai or adrriffislrative proceedings_ claims. damage liabilities, interest, attorney' I fees coals of any kind whether arrsLng prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused occasioned or contributed to in %thole or in part b + teamn of any act, error or ornit3Ibn, fault or negligence whether active or passive Inv the contrr tor. Of arrvafae acting ur+cter its direction.. control of oet its behalf In connection with or inccdeifl to its performance cat the contract IliertPtease confirm Confirmed by Name Jason Bagley rile: Partner Ornipariv CFrcuit Transit, Inc. Signature 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 79 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C5. Non -Collusion Statement 5. Non -Collusion Statement i, being first duet sworn, depose that A. Helshe is an authorized representative of the Company. the Proposer that has submitted the attached Proposal. B_ He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding Stich Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents representatives_ ernpkxyees or parlie5 in interest, including ]his affant teas in any way colluded. conspired. connived or agreed. directly or indirectly with any other Proposer, firm or person to sufrrut a =Illusive or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner. directly or indirectly. sought by agreement or collusion Or Communication or coo rerence with any clher Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against true City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, cionniv noe or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees. or parties in interest. including thisaffrant. i Please confirm Confirmed by: Name: Tide Jason Bagley Partner company! Circuit Transit. Inc_ Signature: -Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 80 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C6. Sworn Statement...Public Entity Crimes SWORN STATEMENT PURSUANT TO SECTION 287.133 (3) (a) FLORIDA STATUTES ON PUBLIC ENTITY CRIMES THIS FORM MUST BE SIGNED AND SWORN TO IN THE PRESENCE OF A NOTARY PUBLIC OR OTHER OFFICIAL AUTHORIZED TO ADMINISTER OATHS 1. This form statement is submitted to the City of Hollywood by for GlrtC) (Print individual's name and title) (Print name of entity submitting sworn statement) whose business address is 7'7-7 S • n tv &- Erb t]R . 4k eraccuitxD trC i PPrtin\ qt Ne -1 , 3 3 L 40 I and if applicable its Federal Employer Identification Number (FEIN) is A9.-4%(o3O . if the entity has no FEIN, include the Social Security Number of the individual signing this sworn statement. 2, I understand that "public entity crime," as defined in paragraph 287.133(1)(g), Florida Statues, means a violation of any state or federal law by a person with respect to and directly related to the transaction of business with any public entity or with an agency or political subdivision of any other state or with the United States, including, but not limited to, any bid, proposal, reply, or contract for goods or services, any lease for real property, or any contract for the construction or repair of a public building or public work, involving antitrust, fraud, theft, bribery, collusion, racketeering, conspiracy, or material misinterpretation. 3, I understand that "convicted' or "conviction" as defined in Paragraph 287.133(1)(b), Florida Statutes, means a finding of guilt or a conviction of a public entity crime, with or without an adjudication of guilt, in an federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989, as a result of a jury verdict, nonjury trial, or entry of a plea of guilty or nolo contendere. 4. I understand that "Affiliate," as defined in paragraph 287.133(1)(a), Florida Statutes, means: 1. A predecessor or successor of a person convicted of a public entity crime, or 2. An entity under the control of any natural person who is active in the management of the entity and who has been convicted of a public entity crime. The term "affiliate" includes those officers, directors, executives, partners, shareholders, employees, members, and agents who are active in the management of an affiliate. The ownership by one person of shares constituting a controlling interest in another person, or a pooling of equipment or income among persons when not for fair market value under an arm's length agreement, shall be a prima facie case that one person controls another person. A person who knowingly enters into a joint venture with a person who has been convicted of a public entity crime in Florida during the preceding 36 months shall be considered an affiliate. 5 I understand that "person," as defined in Paragraph 287.133(1)(e) Florida Statues, means any natural person or any entity organized under the laws of any state or of the United States with the legal power to enter into a binding contract and which bids or applies to bid on contracts let by a public entity, or which otherwise transacts or applies to transact City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 81 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT business with a public entity, The term "person" includes those officers, executives, partners, shareholders, employees, members, and agents who are active in management of an entity. 6. Based on information and belief, the statement which I have marked below is true in relation to the entity submitting this sworn statement. (Please indicate which statement applies.) Neither the entity submitting sworn statement, nor any of its officers, director, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, nor any affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime, but the Final Order entered by the Hearing Officer in a subsequent proceeding before a Hearing Officer of the State of the State of Florida, Division of Administrative Hearings, determined that it was not in the public interest to place the entity submitting this sworn statement on the convicted vendor list. (attach a copy of the Final Order). I UNDERSTAND THAT THE SUBMISSION OF THIS FORM TO THE CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN PARAGRAPH 1 (ONE) ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND THAT THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN WHICH IT IS FILED. I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM THAT PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF THE THRESHOLD AMOUNT PROVIDED IN SECTION 287.017 FLORIDA STATUTES FOR A CATEGORY TWO OF ANY CHANGE IN THE INFORMATION CONTAINED IN THIS FORM. (Signature) Sworn to and subscribed before me this D day of kM , 20 Personally known Or produced identification my com (Type of identifica P oC}µt\am25„a,2dtia� vj�d rinted, typed mmiss,�s�� 419,4oTt 521 HH Q`� Notary Public -State of t o.6 (...[\ on expires or stamped commissioned name of notary public) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 82 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C7. Certifications Regarding Debarment 7. Certifications Regarding Debarment, Suspension and Other Responsibility Matters The applicant certifies that It and its principals: Are not presently cebarred, suspended, proposed for debarment. declared ineligible. sentenced to a denial of Federal k}enetit5 by a State or Federal court, or volunlenly excluded from covered transactions lay any Federal department or agency: Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain,: cr performing a public (Federal, Stale, or local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of erribezzlerrenl, thefl forgery, bribery, falsification or destruction al records, making false statements, or receiving stolen property_ Are nol presenty indicted far or otherwise criminally or civilly charged by a governmental entity (Federal. State. or local) with commission of any of the offenses enumerated in paragraph (b) of this certitieahnn, and Have not within a three-year I enod preceding this application had one or more public transactions (Federal, State. or local) terminated for cause Of ciefaLlt_ 1ZPlease =Ar'm rfirrned by: Name: Jason Bagley Partner CompanyCircuit Transit, Inc Signature: ley, 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 83 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C8. Drug -Free Workplace Program 8 Drug -Free Workplace Program ek IDENTICAL TIE FROPt3SALS Preference 3hdll be giver+ to busiriehse9 With drug-fiet workplace programs Whenever two nr more, bids which are erfual with respect to pine quality, and service are received by the Stare or by any poittical subdrvelon far the procurement of comrnodili oT contractual services, a bia recxiued home a business that certifies hat it has implemented adrug-frEe workplace program shall be given preference In the award process Esidblished pritredurea Terprcird.-k9Ir1g Ne pre:peseta Will tort idllfiwetl It niece FIT the, tied vanriari nave a drug -tree workplace program to order to crave a drug -tree workplace program a business Shall' 1. Publish .a statement notifying employees Mat the unlawful manufacture, dIsttltxativn, drspenaing, possession, or use rrt a Gonttulled subslarrce is prohibited le the weihplace and specifying the dolt:VIE that well be taken against employees tat ytOIOI$pn5 of such ronnihrtlon. 2 I Mown employees abarut ehe dangers of drug abuse in toe workplace. the busrness's pcmcy el maintaining a drug -free workplace, any availabye drug Counseling. rehabilitation and empJtayee assistance programs, and the penaties Mal rally Ge rmpoead a 'in employees tcrr drug abuse violations 3 GeVe riaoxi employee engaged in pioviointg the corhrnoilitian i}r mntrarloaI services that are under bid a copy of me staternefit specified in Subsection i 11 �. rn the statement specified in subsection 1 , rtaUfy the employee that, as a condfdon or working on the commodities or contractual services that arE under Cold, the emprayee Well abide by me rerro5 of 1ne statement and Wilt hoIify this e mployer of any rgnairlinn cvf nr plea [It guilty tar nolo nontftn lere Ip, any ✓ iolation of chapter 693 or of any controlled substance law of the United Slates or any state, fora Vioraric+n sec imng in the workplace no later than five t5} days atter such tmnvIctiort. 5. Impose d 5%fr lion on or require ale 9dtlafaatdry participation ni a drug abU5r: 9Rstalanfle Of reliapile:Minn program tit auCh is mailable in the employee's community; b*. any employee who is ao convicted 6. Make a good faith effort to continue to maintain a drug -free workplace t1Trsugh implementation ur these requererrienls. As the person authorized to sign the statement, b certify that thrs firm complies fully Willa the above requirements. NZ -Please confirm Confirmed by Circuit confirms that it maintains a drug free workplace. Our team did not sign this document as one or more of the details set forth in this form may be slightly different than the policies that we have in place. Circuit is happy to discuss these policies with the City and as stated above we are comfortable enacting the FDOT policies as needed, if selected for this contract. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 84 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C9. Solicitation, Giving, and Acceptance 9. Solidatation, Giving, and Acceptance of Gifts Policy Florida Statute 112,313 prohibits the solicitation or acceptance at Bibs. 'ate Punic officer. eplptuyee u! art agency, !oral government ehxriay. wit tatrildale da nbmktatron co election shn4 solicitor acceptanything or value to the recipient, including a gift, loan, reward. puniest er lulus employment, favor, ar service based titian any understanding Mat the vote. Gfltual action, or lodgment of the public orpcer, employee, local govemmenl aderney, or candidatewould be iolluenced thereby' The Won 'public otrrcer includes "any perwn elected or appointed to 7wld dare In arty agency, Wading any person nerving on an a ivmory harry.' The Cay of HdllywobrpHollywood CRA policy pnlnlbati all public nflirere elected or appointed a employees. and their terrifies From accepting any gifts of any value. either directly ar indirectly. from any conrrnolm. vendor consultant, ar business with whom The CIIyrCRA does boeinees The Slate of Fiends definition of "gilts` includes the following. • Real properly or Its use • Temltale or Intangible personal property, ar ifs use. • A preferemiaP rare or terms on a debt_ loan, goads. or services • Forgiveness ar indebtedness. • Transportation, imaging, or partung, • Fond or beverage, • Membership dues. • Entrance ties, admAslpn lees, fir boosts Io avows, perferr Onnes, or lacallies. • Plenls. fowersar Rorer arrangements • Senecas. provided by persons pursuant to a professional dreanae ar cartlnrate. • Other pardoner wineries ins Mach a toe as nurmaly dhargb i qy Ma anterli prnwdrng Ihrr seivicas. • Any Geier simian service or Ming rig aft anribulable value riot already provided ter to !hlssaulton Any contractor. vendor. mrrsurtanl. or business Pound to have given a gld to a public mincer w employee, or hrr'her famiy, wMV he sublecl In dismissal or revocafion or contract. As the person eutfxarcsed to sign the sletemerd, I candy Installs farm wine comply roily wrlh this policy 'Yr PIeeee condom Confirmed by: Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature: *Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 85 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C10. W-9 (Request for Taxpayer Identification) Forth W_g (Rev. October 2015) Department of the Treasury Internal Revenue Service Request for Taxpayer identification Number and Certification ► Go to wvvw-irs.gov/Form W9 for instructions and the latest informatlon- Give Form to the requester. Do not send to the IRS. Print or type. See Specific Inatructicna on page 3. 1 Name (as shown on your income tax return). Name Is required on this fine; do not leave this line blank. TFR Transit Inc 2 Business name/disregarded entity name, it different from above Circuit Transit Inc 3 Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check following seven boxes. 0 IndividuaVsote proprietor or El C Corporation ❑ S Corporation ❑ Partnership single -member LLC ❑ Limited [lability company. Enter the tax classification (C=C corporation, S=S corporation, P=Partnership) Note: Check the appropriate box In the line above for the tax classification of the single -member owner. LLC If the LLC Is classified as a single -member LLC that is disregarded from the owner unless the owner another LLC that is not disregarded from the owner for U.S. federal tax purposes. Otherwise, a single Is disregarded from the owner should check the appropriate box for the tax classification of Its owner. ❑ Other (see instructions) ► only one of the ❑ Trust/estate I. 4 Exemptions certain entities, instructions Exempt payee Exemptbn code (If any) Awe.m,,,couns (codes apply only to not individuals; see on page 3): code (if any) from FATCA reporting Do not check of the LLC b -member LLC that ouea,me us.) 5 Address (number, street, and apt. or suite no.) See instructions. 777 S Flagler Dr, Sulte 800w Requester's name and address (optional) 6 City, state, and ZIP code West Palm Beach, FL 33401 7 List account number(s) here (optional) Part I Taxpayer Identification Number (TIN) Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid backup withholding. For individuals, this Is generally your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). It you do not have a number, see How to get a TIN, later. Note: If the account is in more than one name, see the instructions for Line 1. Also see What Name and Number To Give the Requester for guidelines on whose number to enter. Social security number or Employer identification number $ 2 4 5 8 6 3 0 0 Part II Certification Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxpayer identification number (or I am wafting for a number to be Issued to me); and 2. I are not subject to backup withholding because: (a) I am exempt tram backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of afailure to report all interest or dividends, or [c) the IRS has notified me that I am no longer subject to backup withholding; and 3. I am a U.S. citizen or other U.S. person (defined below); and 4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct. Certification Instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends an your tax return. Far real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the Instructions for Part II, later. Sign Here Signature of U.S- person I. Date ■ 02102/2021 General Instructions Section references are to the Internal Revenue Code unless otherwise noted. Future developments. For the latest information about developments related to Form W-9 and Its instructions, such as legislation enacted after they were published, go to www.irs.gov/FomiW9. Purpose of Form An individual or entity (Form W-9 requester) who is required to file an information retum with the IRS must obtain your correct taxpayer identification number (TIN) which may be your social security number (SSN), individual taxpayer Identification number ([TIN), adoption taxpayer identification number (ATIN), or employer identification number (EIN), to report on an information return the amount paid to you, or other amount reportable on an information return. Examples of information returns Include, but are not limited to, the following. • Farm 1099-INT (interest earned or paid) • Form 1099-DIV (dividends, Including those from stocks or mutual funds) • Form 1099-MISC (various types of income, prizes, awards, or gross proceeds) • Form 1099-13 (stock or mutual fund sales and certain other transactions by brokers) • Form 1099-S (proceeds from real estate transactions) • Form 1099-K (merchant card and third party network transactions) • Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T (tultion) • Form 1099-C (canceled debt) • Form 1099-A (acquisition or abandonment of secured property) Use Form W-9 only if you are a U.S. person (Including a resident alien), to provide your correct TIN. It you do not return Form W-9 to the requester with a TIN, you might be subject to backup withholding. See What is backup withholding, later. Cat. No, 10231X City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 86 of 123 Form W-9 (Rev. 10-2018) DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Q.:`;cIRcuir C11. List of subcontractors Circuit will not use subcontractors on this project. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 87 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C12. Certificate(s) of insurance ACO CERTIFICATE OF LIABILITY INSURANCE DATE (MMFODIYYYYI 2/1/2023 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(Ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain poiicles may require an endorsement. A statement on this certificate does not confer rights to the certificate holder In Ileu of such endorsementts). PRODUCER Insurance Office of America, Inc. 1855 West State Road 434 Longwood FL 32750 Longwood CONNAAMEEACToeveny Weed PHONE f FAX Wc- No, Eat),: 407-78a-300P Wdc, Noll 4C7-7BE-7933 E-MAIL BevedyWeed ioausa.com 1NSURERiSJ AFFORDING COVERAGE MAN: ill INSURER AI American Automobile insurance Company 21849 INSURED JAMANC.01 Circuit Transit, Inc. 777 S Fiegler Drive, Suite 600 W. West Palm Beach FL 33401 INSURER a, Fireman's Fund Insurance Company 21873 INSURER e: Insurance Company oldie West 27847 INSURER D = Fireman's Fund Insurance Company of Ohlo 39640 INSURER E: INSURER F COVERAGES CERTIFICATE NUMBER: 2063473/06 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE. INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY RE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN I5 SUBJECT TO ALL THE TERMS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LiR TYPE OF INSURANCE A6i5CS�A /NW W O 'POUCY NUMBER POLICY EFF ieweomt-ro POLICY EXP mwoo YYff LIMITS e X COMMERCIAL GENERAL LIABILITY Y Y - USC0lY194220 811312C22 5J13F2023 EACH OCCURRENCE 51,00o,00e CLAIMS -MADE I-X I OCCUR DAMAGE TO RENTED 1aAEMISES.iF.a-axrelnenrm)..s_ 5100 C00 - _ MEG EXP/Any Ems peraant PERSONAL&ADA/ INJURY 51,Do0,P00 GENT_ AGGREGATE LIMIT APPLIESW IIPER: GENERAL AGGREGATE 52,o00,O PRIODUCTS- COMPJCP AGE 52,0300iCi! 5 A AUTOMOEfLE X LIASSIJTY ANY ALTO. ALL OWNED IRE AUTOS SCHEDULE OS NOAUTOS N-OWNED AUTOS Y Y SCV008157-22.51 51012022 5,1912c23 IFEe 1.,2INE SINGLE UNIT 5I Don too RDOLLY INJURY Per Oman} S ROOKY INJURY TMcadldeln} S PROPERTYOAMAGE Misraccident1 $ R X UMBRELLA LIAR EXCESS Elite �' OCCUR CLAIMS -MADE USC01271722U 511C12022 5i13,r2C23 EACH OCCURRENCE $6,000,C00 AGGREGATE 58,000;000 DEO i RETENTION $ C C WORMERS COMPENSATION AND EMPLOYERS' UABIL}TY 1.)N OFFICER/AEIMBER EXCLUDED'XECUT5E 1 ,1 (Mande.luy to NN) II yes, Ocec.r sunder DESCRIPTION OF OPERATIONS Wow NIA Y WFL5846725 01 WFL5UJ012504 311g422 311/2023 41112C27 511/2024 X I PERTOTE I OTt1. ST ER EL EACH ACCIDENT $1.Oo0 GCA EL DISEASE - EA EMPLOYEE $1.355.DC0 EL DISEASE - POLICY LIMIT 51,000,300 D LJ ibrella Oar ALIT USCO2209822U 511312022 5H b.2023 Each Dacumenw 1,000,0e0 Agologalo 1AO0,000 DESCRIPTION OF OPERATIONS 1 LOCATIONS 1 VEHICLES IACORD 101, Addrdana! Romarke Sdredule, may be attedMd Irmo. apace Is required), Cargo Liability — Fireman's Fund Insurance Company Policy Number: USC016194220- Effective 5113/22-6/13/23 Limit; $1 00,000 — Deductible $1,000 Sexual Abuse & Misconduct Liability - Underwriters at Lloyd's, London Policy Number: ME05144318.22 -Effective 05/05122 - 5113/23 Limit: $1,000,000 - Aggregate - 32,000,000 Retention:$10,000 See Attached... CERTIFICATE HOLDER CANCELLATION City of Hollywood Procurement Services, ROOM #303 2600 Hollywood Blvd PO Box 229045 FL 330229045 HollywoodCe USA SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL DE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORl7ER RFPRESFNTATIVR ACORD 25 (2014/01) , 1958-2014 ACORD CORPORATION. An rights reserved. TheACORD name and logo are registered marks of ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 88 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT ACCPRD AGENCY CUSTOMER ID: JAMJINC-01 ADDITIONAL REMARKS SCHEDULE Page 1 of AGENCY Insurance Office of America, Inc. POLICY NUMBER CARRIER NAIC CODE NAMED INSURED Circuit Transit, Inc. 777 S Flagler Drive, Suite 800 W. West Palm Beach FL 33401 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE. CERTIFICATE OF LIABILITY INSURANCE Certificate holder is additional insured with regard to general liability an a primary and non-contributory basis as required by written contract or agreement. A waiver of subrogation in favor of the certificate holder applies with regard to general liability and workers compensation as required by written contract or agreement. City of Hollywood is named Addtional Insured with respects to the general liability and auto liability as required by written contract or agreement. ACORD 101 (2008f01) C. 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 89 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C13. Proof of State of Florida Sunbiz Registration '� DIVISION Of 5'/1, lz r " CORPORATIONS rrrr r3j/irlai Starr f lnriafrr tielrslte. Dapar3men of Slate 1 Blvisivn of GnmQraWDS j Saarth Remrciq 1 Search by Enlity Nams 1 Pfsv10r.5 7rr Lrsi Neal On List Notum toLiat EM c1 /Sams kUstury Circuit transll Inc Search Detail by Entity Name Florida Profit Corporation CIRCUIT TRANSIT INC. Filing Informatkrn Document Number P18000018752 FEI]EIN Number 82-4586300 Date Filed 02/27/2018 State FL Status ACTIVE Last Event NAME CHANGE AMENDMENT Event Date Filed 05/17/2019 Event Effective Date NONE Principal Address 777 $ FLAGLER l7R STE 800 WEST TOWER WEST PALM BEACH, FL 33401 MailingArgtera 777 S FLAGLER DR STE 8©0 WEST TOWER WEST PALM BEACH, FL 33401 Registered AgentName &Addams MIRRAS, MICHAEL 5318 SW 22ND PLACE CAPE CORAL, FL 33914 Oifl ceriraretw.CDetaall Neme & Address Tills DPST ESPOSITO, ALEXANDER 32 TIMBER TRAIL AMAGANSETT, NY 11930 Title DPTS MIRRAS, JAMES 35 GLADE RD E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason anr- M,.r n ..._ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 90 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason 1305 SW 8 Ave Fort Lauderdale, FL 33315 Title Executive Secretary Powell, Brian 777 S FLAGLER DR STE 800 WEST TOWER WEST PALM BEACH, FL 33401 Annual Reports Report Year Filed Date 2020 07/20/2020 2021 03/07/2021 2022 03/26/2022 Document Imam 03/26/2022 -- ANNUAL REPORT 03/07/2021 —ANNUAL REPORT 07/20/2020 -- ANNUAL REPORT 05/17/2019 -- Name Change 04/30/2019 -- ANNUAL REPORT 02/27/2018 -- Domestic Profit View image in PDF format View image in PDF format View image in PDF formal View image in PDF format View image in PDF format View Image n PDF formal City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 91 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 &CIRCUiT Appendix Appendix 1 -Letters of Support Appendix 1.1 Rider Letter of Support: @CIRCUIT Letter of support for Circuit services liol FL !haw used cca:familiar arth'Circuit's ser•.sces in Hollywood. and think thef re a g'..1 addition m our Communrt}r. Cae..it prc+ndcs a low cost semi. that creates Ioc:J kcios improves a:c= to trancpartatron helps most rcvdents and visitors to Iz.z I businesses, and is rcdur_rng emissions in the area rhes rs a poatiw program that I be1.e the City should continue to support and rust tn. Cecurt rbeipe take me to restaurants deswnto ott businesses. the fo tvr44 beaches grocery stoma, the 6rosslwaN4 o:ner Hollywood dcstinatior¢ and eornmurwty eionalm iff you sgroe. picric entr. rarnr name &low*. F Irst narrre ' Last Warne E rnanl 0 What roost describes you? Pesbent Li Visitor 0 Business Owner n Other Other: Additional itional c r11rrlerrtt I hank you for filling out the'brnrr. le !morn more plcoot wlat us at. w.rwridbcireuiteenn 'Urrurt may .ham Cho oggrc atod reside c6M.'s fermi 14.*:7 pot howxscrynurJ_an..ona7 do Ca:fluff name o-r ema.J address mli nor be :hair' 4 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 92 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Rider Letter Response Submissions: First name What most describes you? Additional Comments Louise Visitor Good service Jerry Visitor Kenya Resident Pete Visitor Doretha Resident Great service jeff Resident Veronica Resident Super friendly! Claudia Resident Kelsey Resident Kathleen Resident The drivers are always pleasant and helpful to our tourists Jim Resident Martina Visitor Wolfgang Resident Adriana Resident Amazing service BT Lou! Noah Other Pamela Visitor I used circuit in Pompano Beach and loved it! Dorothy Resident Circuit is wonderful, especially for senior citizens. Your drivers are all very nice. Thank you for this service. David Resident Linda Resident Wanda Resident She did a great job! Michael Visitor Michael Visitor City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 93 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Wanda Resident Michael Visitor Elizabeth Visitor Alex our driver was fabulous!! Nicole Visitor This is such a great asset to the area. It made our trip easy and comfortable. Not only will I highly recommend this to my travel friends, I would be Tess apt to travel to the Hollywood/Lauderdale area without it. Kyle Shay Jason Visitor Other Resident Love Circuit, just another thing that makes Hollywood great! Erin Resident I don't have a car, so circuit is a critical part of my transportation paradigm. Michael Visitor Circuit is a great addition to the community! Drivers are always friendly and helpful! Connie Resident, Business Owner A pleasure to feel la€T"m in vacation in my own city! Alana Resident Joe Visitor Jerry Visitor Ralph M was a great very personable driver. We really enjoyed the ride. jason Visitor Sandra Resident Sandy Visitor Laura Visitor Corinne Visitor Carolina Resident Keri Resident Patricia Resident David Resident Steven was a great driver and very informative. Perfect service! Love the circuit! The drivers are ALWAYS so nice and helpful. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 94 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Zhanna Visitor Niki Visitor Lauren Resident Amazing service! Cant wait to ride again! Tim was fantastic Elizabeth Visitor Stephen was a great driver. Very informative and fun! Thank you! Susan Resident Great service mark Visitor great service well run - nice alternative to ride share Sul Visitor Love Stephen! Arielle Resident Circuit is a blessing for me. I dont have a car and im handicapped so im limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful - we need more circuit everywhere- Protect our Earth from car pollution and continue to offer low cost rides . Thank you Monika Visitor Latoya Resident Latoya Resident Heather Visitor Alex Resident Isabel Resident Lynn Resident Randy Visitor James Remmy Resident Dominic Resident DEBBIE Visitor Casual ride. Loved it Love the convenience. Especially appreciated with out-of-town visitors. Great service and friendly drivers. We are from Pennsylvania but visit Hollywood frequently and love using Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 95 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Tatiana Resident I love it! Wish it was even more encompassing in the Lakes area! Michael Resident Beverly Resident I really enjoy the service its an asset to my life Beverly Resident I really enjoy the service its an asset to my life Susan Resident Circuit provides a vital service for the community! Tracy Visitor Gloria Resident Terri Resident I love the service! margarita Resident love CIRCUIT !!! Anna maria Visitor I love circuit .we dont have a car while were here very useful to us . Thank to all staff . By the way all drivers are very pleasant . Shanita Resident Tassana Resident Dave Visitor Linda Resident salvina Other Rogelio Resident Rene Resident NINA Visitor Denise Resident Robin Resident Luz Resident I love the circuit it takes me to the beach and activities around the area I love it Circuit is a wonderful service. I wish the hours were earlier in the morning. Excellent service. Friendly drivers. Tim & Yolanda are great Is really Good and Nice for the city of Hollywood My family and I live circuit! I look forward to the Circuit rides and the friendly service every time I visit. It's invaluable! I l000ve circuit transportation. I wish you ran a bit earlier. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 96 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Kevin Resident Josefina Resident Claude Resident Matthew Resident Tony Resident Tony Resident Dan Hana Resident Leslie Visitor Nan Visitor This is a tremendous service in an area with a shortage of parking places! Used it many times. Bryan Resident, Business Owner John Visitor Dirk Visitor We stayed in Hallandale this January and used circuit many times. I would like to see more use of this technology and keep it as a form of transportation in Hollywood as well in other communities Donnette Resident Raul Resident Ivan Resident Princess Resident I would love this for Washington do Elly Resident Mike Resident Love the circuit. I will be taking it tonight to the beach. Alan Resident, Business Owner Great Service Drivers are always Happy and have a Smile on there face Vehicle always clean Lynda Visitor Kristine Isaac Business Owner Circuit has been a great addition to the Hollywood area and reduces traffic. Resident Keep up the good work! City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 97 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Steven Visitor This is a wonderful additional benefit to coming to visit Hollywood! Eric Resident Peter Resident Doug Business Owner Alex Business Owner It's great! Ian Business Owner Alana Resident City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 98 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2 Letters of Support: Appendix 1.2.1 Water Taxi C ty of Hollywood, FL 26178 Hollywood Blvd Hollywood, FL 33020 CC: Wa,ir Ishmael, City Manager March 6, 2023 Dear City of Hollywood, Mayor .Levy. City Staff, and Elected Officials. I, Wiliam VValker. President of the Water Taxi and a longtime supporter of Circuit as an advertiser, business, resident and most importantly, connecting our visitor and residents to a PubliclPrivate service that is clean, safe and reliable_ I am writing to express my full support for Circuit services here in Hollywood, FL and see the valuable benefits its services provide. I know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues on an on -demand and eco-friendly way. Circuit's team has been a pleasure to know and work with and have been great at buelding local support. Circuit's team has focused on jobs, economic development, and safety in our city. Electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see greet potential for their services to expand further in Hollywood, South Florida. and along transit routes_ I support the Circuit team and its essential services that it has been providing and tope that the City of Hollywood will continue their service and grow to new areas. Keeping the Circuit team is key for guests to get around VVater Taxi fully supports the Circuit system you put .n place. It works very well. Thank you for your time and review. William Walker Water Taxi. President bwa Iker{watertaxi. Corn 413 SW 3rd Avenue* Fort Lauderdale, Florida 33315 (954) 4B7-6677 • Fax: (954) 728-8417 • www.watertaxi_oorn • infolgawatertaxi,com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 99 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.2 Downtown Development Authority, WPB DOWNTOWN OEVELOPMEHIi AUTHOIU1Y City of Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Wazir Ishmael, City Manager February 22, 2023 Dear Clty of Hollywood, Mayor Levy, City Staff, and Elected Officials, I, Teneka James-Feaman am a longtime supporter of Circuit as an advertiser and collaborator on transit for Downtown west F`airri Deacn. 1 am writing io express my roll support of circuit services here in Hollywood, FL and see the valuable benefits its services provide I know first-hand how getting around, connecting to transit and finding parking can be a 3trug{gie i xnii rid the cty for taking progre33ive action, to addre33 trfsn”portetiorti 133ue 1n an on -demand and ecu-friendly way. Circuit's learn has been a pleasure to know and work with and have been great at building local support. Circuit's Hoorn has fog:log.4cl on jobs, oconinuc dpv[}lnrtrnpnl, and s1tpty in our city Tho electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities slniptale I SPe DreFI potential for their services to expend further in Hollywood, South Florida,. and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas.. Thank you for your time and review. Please feel free to contact me at Tiarnesird,DovimtownWPB.com or 150 I 1B33-8873. Teneka Ja s•Feaman. Associate Executive Director West Palm Beach Downtown Development Authority 300 Clematis Street, Ste 200 West Palm Beath, FL 33401 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 100 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Appendix 1.2.3 Cityfi • i Cityfi February 28, 2023 Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, *Limn,rx Clcrr'nbrn, OH Deriver, CO ioi Anierld., CA Misani, FL New York, NY Pittsburgh, PA Seanle, WA WaihingtiMs r3C I am pleased to provide this letter of support for Circuit_ As a long time supporter of transit, including recently serving as Associate Administrator for Transit Innovation at the Federal Transit Administration, I am pleased to now advise Circuit as they continue to grow in meeting the mission of cleaner, connected and thriving communities. Safe, attractive, and convenient transportation is fundamental to community and economic vibrancy. Cities are people -places that thrive when people can arrive downtown and easily move about it without the need for a private automobile. Easy and efficient connections between transit, parking and destinations enhance the quality of a place and allow rnore places for people (and customers!) while reducing the negative impacts of traffic, stress and safety concerns. I commend Hollywood for taking progressive actions to enhance both transportation and the vibrancy of your community through on -demand and eco-friendly services. Circuit's team has been a pleasure to know and work with. The are committed to the communities they serve and build strong and authentic partnerships_ They are value -driven with a strong focus on local jobs, economic development, and safety. The electric vehicles are clean and cost-effective, helping to combat the congestion and enhance equity and access. I see great potential for their services to expand further in Hollywood, South Florida, and along transit routes. support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas_ Please reach out if I can provide any additional information. Sincerely Karina Ricks Partner karinaCityfi_co City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 101 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.4 Billy's Stone Crab City of Hollywood, FL 2600 Hollywood Blvd Hollywood, EL 33:120 CCU We* Ishmael', City Manager Dear City of Hollytwooci, Mayor Levy, City Staff, and Elected Officials, . I "" - fit T; l-1rrn a Tong time supporter of Circuit as an l)� rvJ( ` ^% . I am writing to express my Full support r F Circuit services hare in Hollywood, FL and see the valuable benefits Its Services provide, know first -hard how getting around, connecting to transit and finding parkln0 can be a struggle. I commend the city For taking progressive action$ l0 address transportation issues In an on -demand and nos-fhendty way Circuit's leans has bean a pleastufe to know and work with and have been great at bufldtrrg focal support. Circuit's learn has Focused on jobs, economic development, and safely In our city. The electric ears am crest-eFfective, equitable and help to ctrmbat the congestion and emissions problerna with which many cities struggle. I sea #teal p,utential For the,It serewas to expand further in Hollywood. South Florida, and along transit routes. I support the Circuit team and its essential services Fiat di has been providing end hope that the City of Hollywood will ccatrltnue th®tr gervIcu and grow to new areas. Thank you For your time and review, NAME TITLE GP/ 13LIS1NESS cif applicable) ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 102 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.5 World Tire Inc. City of Hollywood, FL 2f300 Hollywood Blvd Hollywood, FL 33020 CC; Wazrr Ishmael, City Manager Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, ti c" anti a long brae supporter of Circuit AS an lUJ1i rid t [ / w t. _ .1 urn writing to express my full support of Circuit services] here rn HoltyWood, FL and sae the valuable benefits Its nen/ides presvida. I know first-hand how getting around, conrwectIng to transit and finding perking can be a struggle_ I oarnrriertd the city for taking progressive actions to address transportation issues In an can-detr grid and eco-friendly way_ circuit's tears hn4 been a pleasure to know and work with and have bean great at building local support. Circuit's learn has focused on jobs, economic development, rand safety In our catty. The electric tars are cost-effectiive, equitable and help to combat the c npestion and emissions problems with which hnany cities struggle. I see great potential I'ar their services to expand further in Hollywood, South Florida. and along transit routes, support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow iv new evens, Thank you for your tirn6 and review. NAME BUSINESS (if applicable) c -el e t t JU TITLE 'L •Fi.-r . ADDRESS 1 _ ! f t -Lt - City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 103 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.6 Margaritaville City nt Hollywood, 1L 2&IO Hollywood Blvd Hollywood, FL 330241 CO: Wazir Ishmael, City kiatrager Dear City of Hollywood, Mayor Levy City Staff, and Elected Officials, 1,-t&' - 'f rim a long lime supporter or Circuit es an ors IL.- i c ,t,nr`T , , I am filling' to elpres$ fny kill Sidppnr1 of Cir"erulttservices here In Mall rwhicod, FL and ser_i Ihir+ valueblc benefi!s its se vices provide. I Knaw first-hand how getting around_ connecting to transit and finding, parking can be a struggle. I commend the city for takir!g progressive actions to address transportation irisuee in an on -darner -id and ec i-friendly way. Circuit's learn ha,s been a pleasure t;o know and work wir3i find have boon great at building local support. Circpit's team has rocs isiecl on j011S, economic develcorne ll, an !satety in our city. The electric cars are bast -effective, equitable and help to combat the congestion and atnisslor!s problems with which many cities struggle. l see weal pr+relival fop. 1ri it seivlctis to axparul further in Hollywocd, South Florida, and along transit routes._ I support the Clrel+tr Team and rrs r?q,sar1[l r services that it nas been providing and hope met the City of Hollywood will cnntintie their service and grove to new divas, Thank you for your tlrne and review. NAME - - 1 TITLE �"7-kv . t r BUSINESS (If appilcabte) ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 104 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.7 Le Tub, Tiki Tiki, GG's City of Hollywood, FL 21300. Hollywood Blvd Hollywood, FL 33020 CC: v'Vaair Ishmael, City tvlanager Dear Clty of Hollywood, Mayor Levy, City Slat and Elected Officials,. t, eft trtrtt{ + I,Lt _ _ am a Zang thrre supporter at Circuit as an L-e' ikt (d i rxt am writing to express my full support of CIrcull son/Ices here In Hollywood, EL and see the Valuable benefits its serVices provide. I know First-hand how getting around, connecting to transit and Finding parking can be a struggle. t commend the city For taking progressive actions to address transportation issues in an on•dorrend and eeo-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's tarn has focused or1 Jres, economic development, and Safety in ciur city. The electric cars are cast -effective, equitable and hellr to combat the congestion and emissions problems with which many cities struggle. I see great potential for their services to expand 1w1tbar in Hollywood, South Florida, and along transit routes. I support the Circuit team and Its essential services that It has been providing and hope that the City of Hollywood will continua their service and grQW to new arras, Thank you for your time and review. NAME. t TITLE «s-. l BUSINESS Ali apptieable{r 'T ADDRESS 1 42L1 II isr. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 105 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.8 Diplomat Beach Resort (Valet Services) City cif Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: 1Nazir Ishmael. City Mane7rar Dear City of Hollywood, Mayor Levy, City Staff, and Elated Miclats, .s -) am a lonco time suoporler of Circuit as an . I am writing to express my full support or Circuit services here In Halllmrclod, EL and safe the valuable benerit9 its etrvicas prtavide. I know first-hand how gutting around, connecting to transit and finding parking can be a struggle_ I commend the city far taking progressive actions to address transportation issues in an on -demand and eco--friendty way, Circuit's learn has been a pleasure to know and work with and have been great al building local support. eiroults team has focused on lobs, economic develaparnenl, and safety in our city The electric cars are cost-effective, equitable and help to combat the congestion and pmisebons problems with which ready cities struggle. I :see great potential for theft services to expand further in Hollywood, South Florida, and along transit routes. I support the Circuit Worn and Its essential services that If has been providing and hope that the City or Hollywood will continue tiieii service and gnaw to new areas. Thank, you for your time and review, NAME, i+ TFTLE BUSINESS (ifapplica'blo r` �" �, . ADDUES City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 106 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 2 - Example of Data Report Appendix 2.1 February 2023 Hollywood Data Report Below showcases the most recent monthly report of the Hollywood Sun Shuttle. Additional highlights include a $4.53 net cost per rider (Almost 90% lower than comparable micro -transit systems), 148,000+ annual riders, 11,859+ passengers in the short month of February 2023, and 41 passengers per revenue hour. Over the past 10 months of operation, the Hollywood Sun Shuttle Circuit has reduced greenhouse gas emissions by 242 metric tons CO2, saved over 27,231 gallons of gas, and reduced traffic congestion by 182,000+ miles driven (by an average gasoline -powered vehicle). This GHG savings is the equivalent to the emissions reduced by 4,001 tree seedlings grown for 10 years (calculated using EPA GHG Equivalencies Calculator9). CIRCUIT 6,304 11,859 Rides in Hollywood forthe month of Feb Riders in Hollywood for the month of Feb 14:34 Average Wait Time in Feb 4.897 Average Driver Rating 49.00% Pooled Hides an Average 2022 • 60.0096 ▪ dik dill Ain MR dill • 40.00% 54,40% Sa 90% ss.4a�6 52.40% -09..iMY.Sdill 48 0O% 47.00.6 `50-0 g, 20.004E 4b.4ms. 031:095 a6.44% 32.00% Jan Feb Marcie .Apr ,I May June Ju4y Aug Sep CC N3v Dec 2023 55.00?u 59 Jan Feb Rides v Riders Month aver Mbnth January - February March 2022 April 2022 May 2022 June 2322 July 2022 August 2022 September Octobex November December January Feoruary 2022 2022 2022 2022 2®22 2022 2023 2023 httos://www.eoa.aov/enerav/areenhouse-aas-eauivalencies-calculator City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 107 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Age Demographic. Rider pga Groups ▪ 18.22 ▪ 23.21ll ▪ 24-35 J6-62 � 4344 5056 iris+ 12.75% 108.00 to 174.00 Avg Unique Riders a day the month of Feb Rlde Day OF 125.00 167.00 131.00 iy �148 90 165.00 Completed R6dt; 145.DD 174.00 174.00 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 108 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir ix 2 12 n: E.,713 1 iAM 10liP,1 11 AM 12PM4 LPN 2PM 3PM 4PM PM 6PM 7PM ePM Weekly Ridership Month Week 251 3PM City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 109 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Ridership Qty 300 200 100 n 2000 1500 1000 000 0 92 276 Daily 30B 322 01 02 03 04 05 06 07 09 00 10 11 12 13 14 15 16 17 16 19 20 21 22 23 24 26 26 27 29 1. Pt:. _i" Day of the Week Ridership 1,e`73 Sun Man iu€ Wed Thu 1,978 1,965 Frr Sae City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 110 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Pickup Address Mdraar,r;l.l,lr, Hollywood 6e, n p951rC, PuGl1. Super Market at lrallywaod Ci rtIe.. 320 Jahnsun St, Hollywood. Ft 3301y, U 11I1 N Clcear Dr. 1-1011).weed; FJ. 33019.. 320 Jurmsur, St, JOl,n;or1 St 22D _ 119 3555 5 Ocean Dr, Hollywood, FL 33019, ., 109 3901F Ocean Dr. Hollywodd, FL33019.._ 198 N 17trh Ave, Hrn1yw99p, Ft 33020, U. 1/40 ('0lk 51., folk St1740 91 OW 11116 Tr. Resdrt by Hilt OR i1p1 ywp.jd 74 {I .+11 +i11 E0 441 11y` 99 98 152 138 385 395 +iI 5C5 160 130 2011 220 2.d0 7425 2.30 31441 2141 2441 360 300 elfin 0.f11 Ridership Qey rTW aW PT1''31 Dredeff Addres Fharyarl to k4 ie Hollywood &AtF, Resort, N fkea. P:1u11. Super Market at Hollywood Circle, Pork S 013'f Waterrror3, N Ocoee 0 r ELIE- 111.39 Twin Peaks, H21yw. od vivo 1903 127 DevakeTree Resort by I IIIton Hollywood 8eacil. EMI. 124 Heflyw354( Dean, H0114 300 111104 Hyde Resort and Residences, 5 Oman Dr 4111 103 Riptide Ocean -freer Hotel 8 Tk i Her, N Surf Rd 2, 1111110.0 777N Drew Dr. N Nolo Dr 777 98 H011yw00O Beath 8rondwalk, 58rosdwnik 101 98 498 100 2011 Ridership Qty .1011 711R 111111 ' Iran 17nr. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 111 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Pickup (Dots) 'embroke Pines Ili . kV 1 gar. •!PlayEandl5les 1 r• TaFt51 West Hollywood' oke W'ashir 9ton St ETD Pemb41Aarki WEST PARK 2023 Mech. r3 Open$eee1M_p " rleetwood Mnrnr 'e m b roke Pines ramar 7.4 _FEW V2023 MaPlbn: Ej OpenStre®IMat, High, anC Lakes Pickup (Heat) LeRNIA AEACH. West Hollywood I eze PPitlh rcke Par k Lake -orest Drop Off (Heat) �1 Playlalsles I rr Invu _ .A t.� 1_reirit nosy -�u'iia �I' �DANIA } 12 �- I / I i} 1 r +f� BEAC s yland Estates IR• ZITS d Mahar %e FS Taft St Washington St r r I Pemhrctke Park YJEST PARK %Y 2023 tAflpCu%g14pr!+1$tree1AiAp) b (END OF REPORT) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 112 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3 - Case Studies Appendix 3.1 - Hollywood Case Study Hollywood Sun Shuttle 2023 Case Study- Page 1 (Mal F4E Sw- 1 t1 Case Study 2023 Circuit Hollywood "San Shuttle" HOW THE SERVICE WORKS Si, -,Le 207E1, Lyre City of Holtywo d has partnered up with Circuit to provide a TDOE . electric micro-trnsit solution for residents and '.isitors- For just $2 per rider. Circuit takes ri-ders anywhere '.within the coverage area zone through our on -demand app or by waving down a d r i 'er. .Hollywood. FL hos been a `moCel city'; irs,pirirtg neighbors to also bud out simiror city,rrrob:iiityr progro.rrrs to bet ter serve tneir Carrir:rd unify. HOURS OF OP ERATIOH is= . -• • ? pm On • demand Dour to doo erinvenicnce poled rtd= talc car_ Off If -,a road. Job creation Hiring iiV.Z Local I iclivalc and amplcyc_n. ad _satic alb alectric neat. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 113 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Hollywood Sun Shuttle 2023 Case Study -Page 2 CIRCUIT How i5 Ft suing.? • 13000' RidersjMonth ▪ ZERO c emissions • 4,9 passenger rating • 22 lour wZ ernppoyees. • Contract exte rrded 2022-2023, saving. the city at least 42% r k.CC,rui r£ ! t,) ti:aed r, uce Last Mille, People First Hollywood, (Florida $� intrust d' In .PLIbliC Truvipport tlon $s in economic mum." -APTA The results are in! In November 2022 we surveyed our riders, and these are some, of the key takeaways: Saving money 94% of riders Living I.aI 80% of riders use Circuit to salve money on transportation. Say that Circuit is a get addition to the community and 88% would like more cars, Over 71,1 of Circuit riders live in Hollywood or in Broward County. Top 3 Things Riders Love It's an easy way to move short distances. It makes Hollywood better! 104°,1. El ectrtc and eco-friendly: dun Shuttle 8x.eeds City's Expectations AI I Rijn. limm Irc Idadrevircoan City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 114 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Hollywood Sun Shuttle 2023 Case Study- Page 3 (last page) CIRCUIT Hollywood Heat Map Our Hohywdcd, FL area includes Downtown, Hollywood Beach, and US-1 Federal Highway. Through Circuits apt our team has been able to track requests and view the most pcpular stops $ pick-ups. ABOUT CIRCUIT Last Mile, Peop]e First Hollywood. FL h0.5 .1°JDd Cagily CEiEF=•=-= 2022 Hollywood, FL Hotspots • ArtsIDark at Youna C:irc:lc • City Hall • Hollywood Beach Broadwalk • Hollywood Blvd_ • t 1argaritavill • P.Jblix Cbrcuit's ulLimaegoal isto -educe congestion and its harmful eifects on the environment and our quality of life. We do this by getting people put of their cars for short trips, encouraging sisitors to park once. and by making connections to existing mays transit hubs We work with innovative cities and forward -thinking advertising partners to offer electric shuttles that make mobil itv easier. smarter. more at l ordable, and fun. A1o' ihr$ P,as r vd _ Circuit Trams Ire 7."..7.7 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 115 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3.2 - Brightline Case Study Brightline Case Study- Page 1 1 0 CIRCUIT Last Mile, People First Brightline+ Case Study 2022 In 2021, Brightline partnered with Circuit to provide a new mobility service - Brightline+ that gets you from point A to point B seamlessly. THE CHALLENGE )11. Cet people out of their personal vehicles • Connectivity to/from Brightline Stations • Multiple apps needed for trip planning ) Reduce GHC Emissions THE SOLUTION ) Brightline, connecting West Palm Beach, Fort Lauderdale and Miami Free or low cost first and last mile shuttles to and from all stations ) Shuttle add -on on booking platform ) 100% Electric Fleet AMINMEMINel Ina AM Rights Reserved - Circuit Transit inc. 2022 ridecircuit.com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 116 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Brightline Case Study- Page 2 CIRCUIT BACKGROUND Last Mile, People First Brightline+ Case Study Getting around congested South Florida is challenging. In 2018, Brightline launched the first and only privately owned and operated intercity passenger railroad in the United States. Commuters and leisure travellers could now easily connect between West Palm Beach, Port Lauderdale and Miami. After an extended suspension of service due to CoVid-19, Brightline revamped and relaunched in November 2021 with a new first and last mile shuttle service - Brightline+. Circuit was selected to operate the service for all of the Brightline stations. Offering a mixed, all EV fleet with NEVs, Testa Model V's, and electric passenger vans, operated by w2 hourly employees, the service has received tremendous support. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+jobs. Mayor Suarez at the Brighiline+ launch event ABOUT CIRCUIT Brightline+ on NBC 6 South Florida Circuits ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative communities, companies and forward -thinking advertising partners to provide low or fare -free electric shuttle services that make mobility easier, smarter, more affordable, and fun. Circuit offers on -demand rides around busy areas across the US using fleets of all -electric vehicles and a custom ride request app. The service aggregates riders, creates local jobs and connects brands with people in a beneficial way. Since starting, Circuit has given over 5 million rides, worked with Urban-X and CivStart accelerators, won numerous awards, and been applauded by the press, All Rights Reserved -Circuit Transit Inc.2022 rideCirCuit,CoM Brightline Case Study- page 3 (last page) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 117 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT CIRCUIT HOW THE SERVICE WORKS Last Mile, People First Case Study Brightline+ Circuit operates fleets of all -electric vehicles including Polaris GEM low speed vehicles (LSV), Tesla Model Y and Lightning eMotors vans in West Palm Beach, Fort Lauderdale and Miami. All Circuit drivers and managers are local w2 employees and are trained in operations, customer service and maintenance. Circuit currently emoloys 75+ employees making living wages, including veterans for the Brightline+ program. Circuit owns, insures, and operates the entire fleet and all vehicles are manufactured in the U5. Riders can book an eco-friendly private ride or e5huttle along with theft train ticket to get to and from stations easily and affordably. 1 Brightline* will be prompted while booking on the app or website b.rg�tr+,r ■ 2 3 We pick you up from anywhere within 5 miles of a Brightline station You skip all the traffic while you ride the train 4 We drop you off within a 5 mile radius of the station All Rights Reserved - Circuit Transit Inc.2022 ridecircu it,carn City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 118 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3.3 - San Diego Case Study San Diego Case Study- Page 1 Case Study 2023 Circuit San Diego "FRED" Circuit hlrea oca rn.anagame nt and driver. rrr.: _sddors.T'hestatf is tr i ned i n ope rations. customer service and mai ntenance. C ircu t currently employs 35- Kcal W2 employees making living wages, including veterans_ Circuit owns, insures. and operates a fleet of all -electric PolarisC,EM cSvehicles, manufactured in the US. ziderr can request rides to and from anywhere vrith in tt+e coverage zone using the idc Ci cuit app or by simply waving clown a driver. HOUPS OF OPERATION' Mon - Thurs 7 am - 9 prn Friday 7am-14am Saturday 8 am - l0 am Sunday 9 am - 9 prn Liner todocc con4anicrroc, posed rider.; take cars ifs the 1J .SpFr� lid • lac I num, inc.= Hinny Merles! Ileliableand empicicer.. 3Ett., 1atle art electric fleet. The Cieyof SAN DIEGO) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 119 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT San Diego Case Study- Page 2 San Diego Case Study- page 2 (last page) r.sr4a14e, People First San Diego, CA. FEEDBACK `Its convenient and fun to take the bus downtown and then hop on FP ED to get to my final destination!" 'Not_u_t a ride; more like having a tour guide....' "It's wonderful, especially for seniors" 'I love the service_ Drovers are friendly and the e'xpen EnCE °ES ha{Ele free." 65,000 Parkins Spaces Circuit's ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of fife. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hub. We work withinnovative cities and forward -thinking advertising partners to offer electric sh-uttles that make mobility easier, smarter. more affordable, and fun. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 120 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 4- Additional Past Project Experience Appendix 4.1 New Rochelle NY Type of Service: On -demand micro -transit services Contract Term: August 2019 - present Nature of Services: In 2019, Circuit started a pilot program with the City of New Rochelle's Industrial Development Agency (IDA). The goal was to promote the downtown area's businesses and new developments and to provide a free connection to the Metro -North Railroad. The program was a fast success, prompting the City to issue an RFP that Circuit was fortunate to win in January 2020. The service and local team quickly ingrained itself in the community, including coordination and outreach with Veterans groups, senior living communities, and the Chamber of Commerce. During the pandemic, Circuit partnered with 511NYRideshare to provide trips to visiting nurses between hotels and the Montefiore Hospital. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicle in NewRocheiie Appendix 4.2 Brightline Type of Service: On -demand micro -transit services, fare -based program Contract Term: August 2021 - present Nature of Services: In 2021, Circuit was selected to provide on -demand first/last mile services by Brightline Trains for their reopening under the new program Brightline+. Service focuses on providing rides to/from Brightline stations within a specified radius of the Fort Lauderdale, West Palm Beach, and Miami stations. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+ jobs. Nature & Type of Vehicles: all -electric mixed fleet with Polaris GEM e6, Tesla Model Y, and electric passenger vans City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 121 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Circuit GEM vehicles with Brightline branding at Brightline trains reopening and Brightline+ launch event Type of Service: On -demand micro -transit services Contract Term: January 2013 - present Nature of Services: Circuit has operated on -demand services using electric vehicles in the area since 2013. We focused on riders within West Palm Beach and Palm Beach. This service has been provided over these years with funding support from brand sponsors as well as a small fare program. In 2021, Circuit won a contract with West Palm Beach DDA to offer expanded and fare -free services in West Palm Beach and Palm Beach. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in West Palm Beach with local business and safe street initiatives branding Appendix 4.4 Pompano Beach, FL Type of Service: On -demand micro -transit services Contract Term: 2021 - present City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 122 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Nature of Services: In 2020, Circuit was selected for this project through competitive RFP and began operating in Spring 2021. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and then opened for third party advertising. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Pompano Beach with City officials at ribbon cutting, 2021 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 123 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT D — Service Areas Micro -Transit Zones shown below may adjusted during the Contract Term based on demand/City needs at no cost to the City HlIlS asnlgn long as there is no net change to the number of vehicles/hours of operation School P NOIA.N SERVATE&N lc/leste� St _ _ - - i Tech hi cal Center School McArthur High School INOIAN ERVATION ---.FnlvaRe Ro-----w NMIrre PEMBROKE PARK WEST PARK H _LANDALE ['EACH On -Demand Micro -Transit Zones rota sr Hof Ireao-B1r11--_--+` Ifl -- 1 TerehroRr'ii9 "32i, 1-._- _—_ l ke Nr M1• Pellitrrblrt A? _yHHygg_ __ -- 1 H7lILLA NBA LE BEACH Designated Drop-off/Pick up locations for the Fixed Route pilot test 8,2 ',I en now>, -- MTZ-1 Wag; Fla City I_ Half HALLANDALE BEACH 17 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT E - Pricing Zone 1 Downtown/Beach Zone (Combined 1 & 2 from RFP) Month July 2023 August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 March 2024 April 2024 May 2024 lune 2024 Hours Per Week 77 77 77 77 77 77 77 77 77 77 77 77 Hours Per Month 33495 33495 33495 33495 33495 33495 33495 33495 33445 33495 33495 33495 Rot GEMS 7 7 7 7 9 9 9 9 9 9 7 7 R of ADA Standby GEMS 1 1 1 1 1 1 1 1 1 1 1 1 Rot EV Vans 1 1 1 1 1 1 1 1 1 1 1 1 RotSedans 0 0 0 0 0 0 0 0 0 0 0 0 GEM Vehicle Service Hours 2,344.7 2,344.7 2,344.7 2,344.7 3,014.6 3,014.E 3,014.6 3,014.6 3,014.6 3,014.6 2,344.7 2,344.7 ADA Standby GEM Service Hours (STANI 10 10 1 0 10 10 10 10 10 10 10 10 10 Elf Van Service Hours 335.0 335.0 335.0 335.0 3350 335.0 335.0 335.0 3350 3350 335.0 335.0 Sedan Service Hours 00 00 00 00 00 00 00 00 OA 00 00 00 -,1$ / GEM Service Hour $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $/ ADASta nd by GEM/Service Hour $ - .00 $ - .00 $ - .00 $ - .00 $ - .09 $ - .00 $ - .00 $ - DO $ - .00 $ - .00 $ - AO $ - .00 / EV Van Service Hour $ 4171 $ 4171 $ 4171 $ 4171 $ 4171 $ 41 71. $ 4171 $ 4171 § 4171 $ 41 71 $ 4171 $ 41 71 $ / Sedan Service Hour $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 Total Casts $ 87,733 § 87,733 $ 87,733 $ 87,733 $ 108,809 $ 108,809 $ 108,809 § 108,809 $ 108,809 $ 108,809 $ 87,733 $ 87,733 Guranteed Ad Revenue f Month $ 7,400 $ 7,400 $ 7,400 $ 7,400 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 7,400 $ 7,400 Expected Fare Revenue/ Month $ 10,129 $ 10,129 $ 10,129 $ 10,129 $ 12,661 $ 12,651 $ 12,661 $ 12,661 $ 12,661 $ 12,551 $ 10,129 $ 10,129 Expected Revenues $ 17,529 $ 17,529 $ 17,529 $ 17,529 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 17,529 $ 17,529 Monthly Net Cost to City 1E} $ 70,205 $ 70,205 $ 70,205 $ 70,205 $ 86,897 $ 86,897 $ 86,897 $ 86,897 $ 86,897 $ 86;997 $ 70,205 $ 70,205I r Zone 2 & 3 Hollywood West Zone Zone 3 Pilot Starts Month luty 2023 August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 March 2024 April 2024 May 2024 tune 2924 Hours Per Week 55 56 56 56 56 56 55 56 56 56 55 55 Hours Per Month 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.5 243.6 8o1GEMs 0 a a a D 0 0 0 0 0 0 D R of EV Vans (AOAJ 0 0 1 1 1 1 1 1 1 1 1 1 8 of Sedans 0 0 1 1 1 1 1 1 1 1 1 1 GEM Vehicle Service Hours 0 0 0 0 0 0 0 0 0 0 0 0 EV Van Service Hours 0 0 243.E 243.E 243.fi 243.fi 243.5 243.E 243.6 243.E 243.5 243.E Sedan Service Hours 0 0 243.E 243.E 243.E 243.E 243.E 243.6 243.E 243.E 243.6 243.E $ / GEM Service Hour $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ / EV Van Service Hour $ 4922 $ 4922 $ 4922 $ 4922 $ 4422 $ 4422 $ 4922 $ 4922 $ 4422 $ 4922 $ 4922 $ 4922 $ / Sedan Service Hour $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 Total Costs $ - $ - $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 Guaranteed Ad Revenue / Month $ - $ - $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1.,520 $ 1,520 $ 1,520 $ 1,520 Expected Fare Revenue/Month $ - $ - $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 Expected Revenues $ - $ - $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 Monthly Net Cost toClty IEI $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 3 18,633 $ 18,633 Total Costs - All Zones TOTAL COMT5 $ 87,733 $ 87,733 $ 109,046 $ 109,046 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 1099046 $ 109,046 Guaranteed Ad Revenue/Month $ 7,403 $ 7,400 $ 8,920 $ 8,920 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 8,920 $ 8,920 Expected Fare Revenue/ Month $ 10,129 $ 10,129 $ 11,288 $ 11,288 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 11,288 $ 11,288 TOTAL EXPECTED REVENUES $ (17,529) $ (17,529) $ (20,208) $ (20,208) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (20,208) $ (20,208) IXPECTEDNET COSTS $ 70,205 $ 70,205 $ 88,838 $ 88,838 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 88,838 $ 88,838 GEMS Hours of Operations Per week Vehicle cost / Hour of Operation 40-45 $41.61 46-50 $38-58 51-55 $ 3 6.59 56-60 $ 3 4.97 61-65 $33.61 66-70 $32.45 71-75 $31.46 76-80 $30.60 61-85 $29.84 86-90 $ 29.18 91-95 $28.58 96+ $ 2 8-05 Unit Costs VANS Hours of Operations Vehicle cost Per week / Hour of Operation 40-45 $60.65 46-50 $55-43 51-55 $52.02 56-60 $49.22 51-65 $ 46.8 8 66-70 $ 44-8 9 71-75 $ 43.19 76-80 $ 4-1. 71 81-85 $40.41 86-90 $ 39.2 6 91-95 $38.24 96+ $37_32 Sedans Hours of Operations Vehicle cost Per week / Hour of Operation 40-45 $ 46.2 3 46-50 $ 42..59 51-55 $40.22 56-60 $38.27 61-65 $ 3 6.63 66-70 $3525 71-75 S34.C6 76-80 $ 3 3.03 81-85 $32.12 86-90 $31.32 91-95 $30.61 96+ $ 29-97 18 of 18 a I I CITY OF0:::c1 Flow y� FLORIDA REQUEST FOR PROPOSAL RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES FOR THE CITY OF HOLLYWOOD, FLORIDA (CITY) RFP Issue Date: February 1, 2023 Questions Due Date: February 22, 2023 Submittal Due Date: March 9, 2023, 3:00 pm City of Hollywood RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES TABLE OF CONTENTS I. SUMMARY II. INTRODUCTION III. SPECIAL TERMS AND CONDITIONS IV. SCOPE OF SERVICE V. EVALUATION CRITERIA VI. EVALUATION COMMITTEE VII. GENERAL TERMS AND CONDITIONS VIII. PROPOSAL SUBMISSIONS Attachments: A - EXHIBIT A - CSP Routes and Schedules B - Exhibit B-MTZ_Zones C - Exhibit C-Pricing D - Exhibit D - Hollywood Data Report November 2022 1. SUMMARY Summary The City is seeking shared public sector transit services that offer dynamically allocated routes and schedules in response to individual or aggregate consumer demand, using smaller vehicles and capitalizing on mobile GPS and internet connectivity. The City has successfully funded the operation of a micro -transit service in the downtown and A1A corridor for the last 4 years. The micro transit services have been well accepted with increasing ridership. The Current contract is set to expire and would like the opportunity to solicit new proposals that would complement a new community shuttle service as well as expansion of the service to other areas of the City, especially west of 1-95. The goal of the micro -transit service will be to transition paratransit customers by transporting them in a less expensive manner to a fixed route transfer point and/or address areas in the City with high concentrations of older and low-income residents who need access to transit. Any rider fees will be determined by the City and 100% of all net proceeds from fees generated by riders will be returned to the City in the form of a credit to each monthly invoice. The City has the right to audit the Contractor's collection of fees. The successful Vendor/Contractor will have demonstrated demand response experience particularly in areas with no existing service. The Contractor will own or have access to a fleet of environmentally friendly and sustainable vehicles that include fully accessible minibuses with capacity between 12 and 28 passengers. Vehicles should be small enough for energy efficiency, but large enough to handle occasional larger demands (schools, employment centers, transfer stations). Smaller low speed electric vehicles may be used on smaller streets and more acceptable neighborhoods. The strategic objective of this initiative is to identify and implement a sustainable micro -transit system that moves people to and from their destination. Another strategic objective is that over time this program will transition to being fully supported by the business community in Hollywood, Hollywood Beach, and the surrounding area. Background Currently the City plans to operate a Community Shuttle System with three fixed routes (Northwest Loop - City Hall to N. Beach Park, A1A Loop - N. Beach Park to E Hallandale Blvd. and a Southeast Loop - City Hall to Pembroke Rd.) The fixed route system is expected to be operational by mid-2023 and will provide public transportation service to improve mobility, and ease parking demand and traffic congestion. This service is funded by Broward County Transit. In addition, there are Broward County buses, routes #1, 4, 7, 9 and US1 Breeze, providing services on a daily basis. Contact Information Simone Knight Senior Purchasing Agent Email: sknight©hollywoodfl.org Phone: (954) 921-3200 3 Department: Development Services (Engineering, Building, Code Compliance, Community Development and Planning) Timeline Release Project Date February 1, 2023 Pre -Proposal Meeting (Non- Mandatory) February 9, 2023, 10:00am Join from the meeting link https://cohfl.webex.com/cohfl/i.phpMTID=m6cb a791171165ad4ecd518f286c6c012 OR Join by meeting number Meeting number (access code): 2633 159 9680 Meeting password: 9PEjbnnYC32 OR Join from a mobile device (attendees only) +1-408-418-9388 Meeting number (access code) 2633 159 9680 Question Submission Deadline February 22, 2023, 5:OOpm Proposal Submission Deadline March 9, 2023, 3:OOpm 4 Public Bid Opening March 9, 2023, 4:00pm Join from the meeting link https://cohfl.webex.com/cohfl/i.php?MTID=m2fa 08f6728891bc5bc2d389b3a3e4290 OR Join by meeting number Meeting number (access code): 2633 277 8293 Meeting password: 7i6iQMrfni3 OR Join by phone +1-408-418-9388 United States Toll Meeting number (access code): 2633 277 8293 Need help? Go to https://help.webex.com 5 INTRODUCTION Purpose The City of Hollywood, Florida (City) is seeking responses from qualified and experienced firms, hereinafter referred to as the Contractor or Proposer, to provide Micro -transit rider services for the City, in accordance with the terms, conditions, and specifications contained in this solicitation. Responses to this solicitation are due by Thursday, March 9, 2023 at 3:00 pm, and will be opened in a virtual public setting on March 9, 2023 at 4:OOPM (EST) at https://cohfl.webex.com/cohfl/j.php?MTI D=m2fa08f6728891 bc5bc2d389b3a3e4290 . Submittals shall be received electronically through OpenGov Procurement. Hard copy submittals will not be accepted. Submittals shall be considered an offer on the part of the bidder/proposer, which offer shall be deemed accepted upon approval of the City, and in case of default, the City reserves the right to accept or reject any or all bids/proposals, to waive irregularities and technicalities, and request new bids/proposals. The City also reserves the right to award any resulting agreement as it deems will best serve the interests of the city. Pre -Proposal Conference and/or Site Visit (Non -Mandatory) There will be a non -mandatory pre -proposal conference and/or site visit scheduled for this solicitation. Attendance is required if the event is mandatory, and in the event that it is non - mandatory, it is strongly suggested that all Contractors attend the pre -proposal conference and/or site visit to receive information that may be critical to their understanding of this solicitation. Please keep in mind that site visits at other times might not be available. It is the sole responsibility of the Contractor to become familiar with the scope of the City's requirements prior to submitting a proposal. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, equipment, materials, and labor required. 2.3. upenvov The City of Hollywood uses Opengov, the e-Procurement Portal ("Portal") (https://procurement.opengov.com/portal/hollywoodfl/projects/36720) to administer the competitive solicitation process, including but not limited to soliciting proposals, issuing addenda, posting results and issuing notification of an intended decision. The City shall not be responsible for a Proposer's inability to submit a proposal by the proposal end date and time for any reason, including issues arising from the use of OpenGov. Point of Contact For information concerning procedures for responding to this solicitation, contact the Point of Contact within the Office of Procurement Services, Simone Knight, Senior Purchasing Agent at sknight@hollywoodfl.org or by phone at (954) 921-3200, or Steve Stewart, Chief Procurement Officer (CPO), at sstewart@hollywoodfl.org or by phone at (954) 921-3232. Such contact is to be for clarification purposes only. All questions must be submitted in writing via the Portal by Wednesday, February 22, 2023, by 5:00 pm, in order to receive a timely response. 6 Project Manager: Solange Baquero, Administrative Specialist II, at dbaquero- meza@hollywoodfl.org or by phones at (954) 921-3900 Ext: 6641. For information concerning technical specifications, please utilize the question and answer feature provided by the Portal at https://procurement.opengov.com/portal/hollywoodfl. Questions of a material nature must be received prior to the cut-off date specified in the solicitation schedule. Material changes, if any, to the scope of services or bidding procedures will only be transmitted by written addendum. (See addendum section of the the Project Page). Proposers please note: No part of your proposal can be submitted via FAX. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, and the equipment, materials, and labor required. The entire proposal response must be submitted in accordance with all specifications contained in this solicitation. The questions and answers submitted in the Portal shall become part of any contract that is created from this solicitation. It is the sole responsibility of the Proposer to ensure that their proposal is submitted electronically through the Portal. Cone of Silence The City of Hollywood City Commission adopted Ordinance No. 0-2007-05, which created Section 30.15(F) imposing a Cone of Silence for certain City purchases of goods and Services. The Cone of Silence refers to limits on communications held between vendors and vendor's representatives and City elected officials, management and staff during the period in which a Formal Solicitation is open. The Ordinance does allow potential vendors or vendor's representatives to communicate with designated employees for the limited purpose of seeking clarification or additional information. The names and contact information of those employees that may be contacted for clarification or additional information are included in the solicitation. The Cone of Silence does not prohibit a vendor or vendor's representative from communicating verbally, or in writing with the City Manager, the City Manager's designee, the City Attorney or the City Attorney's designee on those procurement items to be considered by the City Commission. The Cone of Silence does not prohibit a vendor or vendor's representative from making public presentations at a duly noticed pre -proposal conference or duly noticed evaluation committee meeting or from communicating with the City Commission during a duly noticed public meeting. The Cone of Silence shall be imposed when a formal competitive solicitation has been issued and shall remain in effect until an award is made, a contract is approved, or the City Commission takes any other action which ends the solicitation. To view the Cone of Silence, go to the City of Hollywood Code of Ordinance online, and view Section 30.15F. All communications regarding this solicitation should be sent in writing to the Procurement Services Division as identified in this solicitation. 7 3. SPECIAL TERMS AND CONDITIONS Addenda, Changes, and Interpretations It is the sole responsibility of each firm to notify the Point of Contact utilizing the question and answer feature provided by the Portal and request modification or clarification of any ambiguity, conflict, discrepancy, omission or other error discovered in this competitive solicitation. Requests for clarification, modification, interpretation, or changes must be received prior to the Question and Answer (Q & A) Deadline. Requests received after this date may not be addressed. Questions and requests for information that would not materially affect the scope of services to be performed or the solicitation process will be answered within the question and answer feature provided by the Portal and shall be for clarification purposes only. Material changes, if any, to the scope of services or the solicitation process will only be transmitted by an official written addendum issued by the City and uploaded to the Portal as a separate addendum to the solicitation. Under no circumstances shall an oral explanation given by any City official, officer, staff, or agent be binding upon the City and should be disregarded. All addenda are a part of the competitive solicitation documents and each firm will be bound by such addenda. It is the responsibility of each to read and comprehend all addenda issued. Changes and Alterations Proposer may change or withdraw a proposal at any time prior to proposal submission deadline; however, no oral modifications will be allowed. Modifications shall not be allowed following the proposal deadline. 3.3. Proposer's Costs The City shall not be liable for any costs incurred by Proposers in responding to this solicitation. Pricing/Delivery All pricing must include delivery and installation and be quoted FOB: Destination, unless specified otherwise in #SCOPE OF SERVICE section . Price Validity Prices provided in this solicitation shall be valid for at least One -Hundred and Twenty (120) days from time of solicitation opening unless otherwise extended and agreed upon by the City and Proposer. No Exclusive Contract Proposer agrees and understands that the contract shall not be construed as an exclusive arrangement and further agrees that the City may, at any time, secure similar or identical services from another vendor at the City's sole option. Responsive In order to be considered responsive to the solicitation, the firm's proposal shall fully conform in all material respects to the solicitation and all of its requirements, including all form and substance. 8 Responsible In order to be considered as a responsible firm, firm shall be fully capable to meet all of the requirements of the solicitation and subsequent contract, must possess the full capability, including financial and technical, to perform as contractually required, and must be able to fully document the ability to provide good faith performance. Minimum Qualifications To be eligible for award of a contract in response to this solicitation, the Proposer must demonstrate that they have successfully completed services, as specified in the #SCOPE OF SERVICE section of this solicitation, are normally and routinely engaged in performing such services, and are properly and legally licensed (if required) to perform such work. In addition, the Proposer must have no conflict of interest with regard to any other work performed by the Proposer for the City. 3.10. Award of Contract Award may be in the aggregate, or by line Item, or by group, whichever is determined to be in the best interest of the City. Award will be made to the responsive and responsible Proposer, quoting the lowest price, for that product/service that will best serve the needs of the City. The City also reserves the right to accept or reject any or all proposals, part of proposals, and to waive minor irregularities or variations to specifications contained in proposals, and minor irregularities in the bidding process. The City also reserves the right to award the contract on a split order basis, lump sum basis, individual item basis, or such combination as shall best serve the interest of the City. 3.11. Manufacturer/Brand/Model Specific Request This is a manufacturer/brand/model specification. No substitutions will be allowed unless specified in the #SCOPE OF SERVICE section. 3.12. Contract Period The initial contract term shall commence upon date of award by the City for a one (1) year term. The City reserves the right to renew the contract for three additional one-year terms, providing all terms, conditions and specifications remain the same, both parties agree to the extension, and such extension is approved by the City. In the event services are scheduled to end because of the expiration of this contract, the Contractor shall continue the service upon the request of the City as authorized by the awarding authority. The extension period shall not extend for more than 120 days beyond the expiration date of the existing contract. The Contractor shall be compensated for the service at the rate in effect when this extension clause is invoked by the City. 3.13. Warranties of Usage Any estimated quantities listed are for information and tabulation purposes only. No warranty or guarantee of quantities needed is given or implied. It is understood that the Contractor will furnish the City's needs as they arise. 9 3.14. Rules and Submittals of Proposals The signer of the proposal must declare that the only person(s), company or parties interested in the proposal as principals are named therein; that the proposal is made without collusion with any other person(s), company or parties submitting a proposal; that it is in all respects fair and in good faith, without collusion or fraud; and that the signer of the proposal has full authority to bind the principal proposer. 3.15. Conflict of Interests Prohibited Any respondent submitting a response to this solicitation is responsible for being aware of, and complying with Section 34.02 of the City Code of Ordinances. If you have questions concerning whether you may or may not need to comply with the ordinance, please contact the City of Hollywood, City Clerk's Office at 954-921-3211. 3.16. Protest Procedure Any respondent who is not recommended for award of a contract and who alleges a failure by the City to follow the City's Procurement Code or any applicable law may protest to the CPO, by delivering a letter of protest to the CPO in accordance with Section 38.52 of the City's Procurement Code within five days after a notice of intent to award is posted on the City's web site, BIDSYNC, City Clerk's Office, Open Government, and/or City's Sunshine Board (https://www.hollywoodftorq/Archive.aspx?AM I D=140). 3.17. Insurance Requirements Contractor shall maintain, at its sole expense, during the term of this agreement the following insurances: A. Commercial General Liability Insurance naming the City as an additional insured with not less than the following limits: General Aggregate $1,000,000 Products-Comp/Op Aggregate $1,000,000 Personal and Advertising Injury $1,000,000 Each Occurrence $1,000,000 Coverage shall include contractual liability assumed under this agreement, products and completed operations, personal injury, broad form property damage, and premises - operations. B. Commercial Automobile Liability Insurance naming the City as an additional insured with not less than the following limits: Combined Single Limit $1,000,000 Coverage shall include contractual liability assumed under this agreement, owned, hired and non -owned vehicles. Worker's Compensation: 10 C. Worker's Compensation Insurance Prior to the commencement of work governed by this contract, the contractor shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable State statues. Limits of Liability: Statutory -State of Florida Covering the contractor and the contractor's employees with not less than the following limits: Employers Liability: $100,000, bodily injury by accident $500,000 bodily injury by Employee $500,000 bodily injury by Policy Limit The City of Hollywood needs to be the certificate holder as per the following format: City of Hollywood (nothing else on this line) Name of Department Department Address Department Address Coverage shall be provided by a company or companies authorized to transact business in the state of Florida and the company or companies must maintain a minimum rating of A-VII, as assigned by the A.M. Best Company. Please Note: The Certificate shall contain a provision that coverage afforded under the policy will not be cancelled until at least thirty (30) days prior written notice has been given to the City. Certificates of insurance, reflecting evidence of the required insurance, shall be provided to the City. In the event the Certificate of Insurance provided indicates that the insurance shall terminate and lapse during the period of this Agreement, the vendor shall furnish, at least thirty (30) days prior to the expiration of the date of such insurance, a renewed Certificate of Insurance as proof that equal and like coverage for the balance of the period of the Agreement or extension thereunder is in effect. The insurance policy shall not contain any exceptions that would exclude coverage for risks that can be directly or reasonably related to the scope of goods or services in this bid/proposal. A violation of this requirement at any time during the term, or any extension thereof shall be grounds for the immediate termination of any contract entered in to pursuant to this bid/proposal. In order to show that this requirement has been met, along with an insurance declaration sheet demonstrating the existence of a valid policy of insurance meeting the requirements of this bid/proposal, the successful proposer must submit a signed statement from insurance agency of record that the full policy contains no such exception. The City reserves the right to require additional insurance in order to meet the full value of the contract. The City reserves the right to require any other insurance coverage it deems necessary depending upon the exposures. 11 3.18. Uncontrollable Circumstances (Force Majeure) The City and Contractor will be excused from the performance of their respective obligations under this agreement when and to the extent that their performance is delayed or prevented by any circumstances beyond their control including, fire, flood, explosion, strikes or other labor disputes, acts of God or public emergency, war, riot, civil commotion, malicious damage, act or omission of any governmental authority, delay or failure or shortage of any type of transportation, equipment, or service from a public utility needed for their performance, provided that: A. The non performing party gives the other party prompt written notice describing the particulars of the Force Majeure including, but not limited to, the nature of the occurrence and its expected duration, and continues to furnish timely reports with respect thereto during the period of the Force Majeure; B. The excuse of performance is of no greater scope and of no longer duration than is required by the Force Majeure; and C. No obligations of either party that arose before the Force Majeure causing the excuse of performance are excused as a result of the Force Majeure; and D. The non -performing party uses its best efforts to remedy its inability to perform. Notwithstanding the above, performance shall not be excused under this Section for a period in excess of two (2) months, provided that in extenuating circumstances, the City may excuse performance for a longer term. Economic hardship of the Contractor will not constitute Force Majeure. The term of the agreement shall be extended by a period equal to that during which either party's performance is suspended under this Section. 3.19. supplier Portal (Oracle) Payment Metnoa The City has implemented software that contains a supplier portal allowing suppliers to submit and update their information via the supplier portal. New suppliers will be required to register; and current suppliers will need to confirm and update their information. Firms are responsible for ensuring that all contact, payment, and general information is updated at all times, and will not hold the City liable for any inaccurate information. 3.20. Debarred or Suspended Bidders or Proposers Firm(s) certifies, by submission of a response to this solicitation, that neither it nor its principals and subcontractors are presently debarred or suspended by any federal, state, county or municipal department or agency. 3.21, Public Records/Trade Secrets/Copyright All responses will become the property of the City. The Consultant's response to the solicitation is a public record pursuant to Florida law and is subject to disclosure by the City pursuant to Chapter 119.07, Florida Statutes ("Public Records law"). The City shall permit public access to all documents, papers, letters or other material submitted in connection with this solicitation and the Contract to be executed for this solicitation, subject to the provisions of Chapter 119, Florida Statutes. 12 Any language contained in the Consultant's response to the solicitation purporting to require confidentiality of any portion of the Consultant's response to the solicitation, except to the extent that certain information is in the City's opinion a Trade Secret pursuant to Florida law, shall be void. If a Consultant submits any documents or other information to the City that the Consultant claims is Trade Secret information and exempt from Florida Statutes Chapter 119.07 ("Public Records Laws"), the Consultant shall clearly designate that it is a Trade Secret and that it is asserting that the document or information is exempt. The Consultant must specifically identify the exemption being claimed under Florida Statutes 119.07. The City shall be the final arbiter of whether any information contained in the Consultant's response to the solicitation constitutes a Trade Secret. The City's determination of whether an exemption applies shall be final, and the Consultant agrees to defend, indemnify, and hold harmless the City and the City's officers, employees, and agent, against any loss or damages incurred by any person or entity as a result of the City's treatment of records as public records. In the event of Contract award, all documentation produced as part of the Contract shall become the exclusive property of the City. Proposals purporting to be subject to copyright protection in full or in part will be rejected. EXCEPT FOR CLEARLY MARKED PORTIONS THAT ARE BONA FIDE TRADE SECRETS PURSUANT TO FLORIDA LAW, DO NOT MARK YOUR RESPONSE TO THE SOLICITATION AS PROPRIETARY OR CONFIDENTIAL. DO NOT MARK YOUR RESPONSE TO THE SOLICITATION OR ANY PART THEREOF AS COPYRIGHTED. 3.22. PUBLIC RECORDS GENERAL IF THE CONSULTANT HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONSULTANT'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: (954.921-3211), pcerny@hollywoodfl.org, CITY CLERK'S OFFICE, 2600 HOLLYWOOD BLVD, HOLLYWOOD, FLORIDA 33020) Consultant shall: A. Keep and maintain public records that ordinarily and necessarily would be required by the City in order to perform the service. B. Upon request from the City's custodian of public records, provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of this contract if the Consultant does not transfer the records to the City. D. Upon completion of the Contract, transfer, at no cost, to the City all public records in possession of the Consultant or keep and maintain public records required by the City to perform the service. If the Consultant transfers all public records to the City upon completion of this Contract, the Consultant shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Consultant keeps and maintains public records upon completion of this Contract, 13 the Consultant shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the City's custodian of public records, in a format that is compatible with the information technology systems of the City. It is solely and exclusively the Contractor's responsibility to familiarize itself with Chapter 119, Florida Statutes, and to ensure compliance with its requirements. 3.23. Tie Breaker In cases where there is a tie for the bid award, the award shall be made by giving preference to the low bidder(s) with the following items (in this order): • (1) maintenance of a drug -free workplace in accordance with the requirements of Florida Statutes Section 287.087, • (2) local Hollywood vendor preference, • (3) closest proximity/location to project site or City Hall, and/or • (4) minority -owned or disadvantaged business status. If a tie still exists after the aforementioned tiebreakers are utilized, the Chief Procurement Officer will make a recommendation for award among the tied bidders. 14 4. SCOPE OF SERVICE Project Description The successful Vendor/Contractor will provide a year-round micro -transit program that provides connectivity to the Community Shuttle Program (CSP), this includes areas along the US 1/Federal Highway Corridor, Historic Downtown, and Hollywood Beach areas. In addition, the service will provide connectivity to various points of interest and Transportation hubs in areas west of the City designated as micro -transit zones. The service must be reliable, predictable and easy to access. Program may include supplementary service during special events requiring vehicles, personnel and resources. Circulator services may also expand to other areas of the City to support mobility options and reduction of traffic congestion as determined by the City and City Redevelopment Agency (CRA). The applicant should provide as part of their proposal a tentative schedule of service based on their experience in similar markets and assessment of demand in the area. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA. echnical Specifications The use of environmentally friendly vehicles is preferred and must meet required ADA accessibility standards. The Contractor will provide the necessary vehicles, staff, and resources to service the estimated schedule in Exhibit A - CSP Routes and Schedules throughout the term of the contract. There is no need to have vehicles equipped with GPS units although it is preferred. The Contractor shall provide professional, experienced, well-groomed hospitality -oriented personnel and resources to communicate engagingly with riders while answering their questions. Personnel must hold the required, up-to-date applicable licenses, if required, have a clean driving record and be comfortable speaking knowledgably about the City/CRA as a visitor destination. The ability to converse in English is required. Bilingual drivers and other languages (French and Spanish) is desirable, but not required. All drivers must participate in a Florida Department of Transportation (FDOT) approved drug testing program. The City/CRA reserves the right to require the immediate dismissal of any personnel who fail to meet the standard outlined above. Relief personnel shall be readily available and provided by the Vendor throughout the term of the contract. The Contractor will ensure that all personnel assigned to this program wear professional, standardized, uniforms that are clean and well -pressed at all times. The Contractor will be responsible for appropriate storage, maintenance, and operational safety of all vehicles provided for this effort. The Contractor will be responsible for replacing vehicles that break down or have mechanic problems at no extra cost to the City/ CRA. The replacement should be addressed during shift when possible but no longer than 12-24 hours from the time of the event. In the event a vehicle needs to be replaced, such replacement vehicle shall match wrapping and conditions of the vehicle that needs repairs. 15 Applicants are encouraged to provide risk mitigation plans below for different time frames for vehicles to be out of service (i.e., one day, one week, one month) The Contractor will a provide a secure website and cell phone application that allows users to quickly locate and secure a ride. The application should be downloadable from the Apple Store or Play Store. The website and cell phone application should also have the ability to charge a fee for service via secure encrypted credit card payments. Contractor Qualifications The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five (5) years' experience and at least two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration. The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: The minimum requirement by the City is that all drivers must be enrolled in an approved FDOT drug testing program and have passed a drug screening test, have the required FL driver license, and a favorable background investigation. .4. ueliveraoies and Objectives The following deliverables are required: A. Auditing tools to track vehicle usage and gross/net revenues from passenger fees and advertising. Generation of monthly reports that provide ridership totals, service heat maps with micro -transit zone usage, demand and capability analytics. In addition, reports shall contain driver performance metrics such as riders per hour, wait times, and the number of missed pick-ups. B. Reliable Transit Program. Documented daily vehicle safety inspections prior to start of day, and a documented preventive maintenance program. Reporting frequency will be determined between the City/CRA and the Contractor's ridership totals. C. Risk Mitigation Plan. A written plan that addresses risks associated with the operation of the micro transit program and mitigation strategies that will be used by the Contractor to minimize risk. D. Maintenance/Recovery Plan. The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. 4.5. Project Area There are three (3) Micro -Transit Zones (MTZ). Each MTZ will be finalized following award and may be modified based on ridership and need. Each MTZ is described in the attached Exhibit B - MTZ Zones. 4.6. Schedule of Performance The applicant will provide a tentative schedule of service based on their experience in similar markets. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA and provider. Offerors are encouraged to provide service connecting downtown and the beach and must provide adequate description on how the service will do this and overcome challenges. 16 Advertising and Revenue Sharing ADVERTISEMENT SALES SERVICES. (a) The Contractor will sell space upon its vehicles for the display of commercial advertising. The purpose is to raise revenues to partially finance the operation of the micro -transit services. (b) The Contractor will pay to the City 50% of the Net Advertising Revenue received by the Contractor in connection with all (i) exterior advertising sales; (ii) interior video advertising sales; (iii) event marketing campaign sales; and (iv) marketing efforts for advertising sales (collectively, the "Advertisement Sales Services" and the advertisements so sold, the "Advertisements"). Net Advertising Revenue means the gross advertising revenue received less all -other costs and expenses, including but not limited to advertisement design and production costs, incurred by the Company in connection with providing the Advertisement Sales Services. (c) The Contractor shall determine the methods, details, and means for performing the Advertisement Sales Services. The Contractor will not accept advertising content that includes or is related to the below (1-7) without the prior written approval from the City. 1. Discriminates against a person or section of the community on account of race, sex, age, sexual preference, religion, disability, sexual orientation or political belief. 2. Contains strong or obscene language. 3. Promotes or opposes tobacco or alcohol products and controlled substances. 4. Contains sexual or reproductive material, 5. Promotes or opposes "adult entertainment" strip clubs and/or the sale of pornographic materials. 6. Promotes the sale or distribution of firearms. 7. Contravenes any applicable law. (d) The Contractor shall invoice each such advertiser for amounts owed for Advertisement Sales Services. The Contractor shall provide a service credit in the amount of 50% of the Net Advertising Revenue to the City on the following month's submitted invoice after receipt by the Contractor of the amounts due from each advertiser. The Contractor must submit proof of invoices for amounts owed to Contractor for Advertisement Sales Services, during each advertisement period, whether or not invoiced funds are actually received by the Contractor. Example: For illustration purposes, the Contractor submits an invoice to a Media Buyer in the amount due of $25,000.00 for Advertisement Sales Service on January 2023 and the funds were received from that Media Buyer during the month of March 2023. The Contractor will provide a service credit to the City in the amount of $12,500.00 on the April 2023 invoice. 17 5. EVALUATION CRITERIA A Selection Committee will review and evaluate submittals to determine if they meet all of the requirements in this solicitation to be deemed responsive and responsible. The following evaluation criteria will be used to evaluate and score each submittal: No. Evaluation Criteria Scoring Method Weight (Points) 1. Approach and Methodology The Contractor shall explain in detail how their company can meet the requirements of the work outlined in the SOW, provide a timeline/plan-of-action detailing each phase for this effort, provide an organization chart detailing the labor for this effort, provide the recruiting effort for maintaining qualified drivers, and detail the numbers and types of vehicles provided and how they will include additional vehicles if the City expands the routes. Points Based 15 (14.3% of Total) 2. Environmental Benefits The Contractor shall provide details and quantify any environmental benefits or sustainability initiatives that they will use for this effort. Points Based 10 (9.5% of Total) 3. Contractor Capabilities The Contractor shall provide overall organizational and financial capabilities and other key components to include organizational reporting structure, quality control, quality assurance, research and development, technical training and parts support, response time, product capabilities, and the ability to furnish multiple vehicle configurations. The Contractor shall provide a general description of the company, including annual revenue, facilities location, number of permanent and part-time employees, and current and project workload. This description is intended to provide information to the City of Hollywood to evaluate the capability and capacity of the Contractor to perform the work. The City of Hollywood may conduct a site -visit of the Contractor's facility during the evaluation process. Points Based 10 (9.5% of Total) 18 4. Driver's Qualifications The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: minimum requirement by the City is that all drivers must be enrolled in an FDOT approved drug testing program, pass a drug screening test, have the appropriate FL driver's license, and have a favorable background investigation. Points Based 10 (9.5% of Total) 5. Firm's Qualifications and Experience The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five years (5) experience and two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration and dates. The Contractor must submit at least three (3) references for projects of similar size, scope, and complexity. The references will be reviewed and scored as to whether services performed were satisfactory and meet the aforementioned criteria. Points Based 10 (9.5% of Total) 6. ADA Compliance The Contractor shall provide details on how their proposed vehicles meet ADA accessibility requirements. Points Based 5 (4.8% of Total) 7. Maintenance/Recovery Plan The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken. Points Based 10 (9.5% of Total) 19 8. Risk Mitigation Plan The contractor must provide a risk mitigation plan on potential risks that may occur with this service and the steps they will take to mitigate/reduce the risk level. Points Based 10 (9.5% of Total) 9. Local Vendor Preference If applicable, the local Hollywood Vendor/Contractor shall have the burden of demonstrating that it maintains a permanent place of business with full-time employees within the City limits and has done so for a minimum of one year prior to the date of issuance of a bid or proposal solicitation within Hollywood, Florida. All supporting documentation (e.g., City valid local business tax receipt) for local preference eligibility must be received with the bid package prior to the bid opening date and time. Points Based 5 (4.8% of Total) 10. Pricing The Contractor must provide a Fixed Pricing Rate for this Service to include all direct and indirect costs in fixed monthly rates for this effort. The price for each offeror will be compared against the values assigned the various elements of the technical proposal. The objective of this process is to obtain the best available combination of technical capability and price. Points Based 20 (19% of Total) 20 6. EVALUATION COMMITTEE Each Selection Committee member will convert their maximum available point score (cardinal number) for each Submitter into an ordinal number designating the ranking (as first, second, or third. For example: Cardinal Number Ordinal Number 99 1 95 2 91 3 88 4 84 5 The ordinal scores from each Selection Committee member for each Submitter shall be added together to calculate a total ordinal score. The Submitter with the lowest ordinal score will be ranked highest for award preference. The Submitter with the second lowest total ordinal score will be ranked second highest for award preference, and so on, until all Submitters are ranked. During the evaluation process, the Selection Committee may, at its discretion, request oral presentations from banks to clarify information or answer questions on submittals. A public Selection Committee meeting to complete this evaluation is anticipated to take place in March 2023 followed by City Commission approval of an award tentatively scheduled for May 2023. Selection Committee meeting notices shall be posted on the City's Sunshine Board (https://www. hol lywoodfl .orq/Arch ive. aspx?AM I D=140). 21 7. GENERAL TERMS AND CONDITIONS INTENT It is the policy of the City to encourage full and open competition among all available qualified vendors. All vendors regularly engaged in the type of Work specified in the Solicitation are encouraged to submit proposals. To receive notification and to be eligible to bid vendor should be registered with OpenGov. Vendors may register with the OpenGov (registration is free) to be included on a mailing list for selected categories of goods and Services. In order to be processed for payment, any awarded vendor must register with the City by completing and returning a Vendor Application and all supporting documents. For information and to apply as a vendor, please visit our website at hollywoodfl.orq to download an application and submit it to Procurement Services Division. It is the intent of the City of Hollywood, FL ("the City"), through this solicitation and the contract conditions contained herein, to establish to the greatest possible extent complete clarity regarding the requirements of both parties to the agreement resulting from this solicitation. Before submitting a bid/proposal, the Vendor shall be thoroughly familiarized with all contract conditions referred to in this document and any addenda issued before the bid/proposal submission date. Such addenda shall form a part of the SOLICITATION and shall be made a part of the contract. It shall be the Vendor's responsibility to ascertain that the bid/proposal includes all addenda issued prior to the bid/proposal submission date. Addenda will be posted on the City's Procurement Portal along with the SOLICITATION. The terms of the SOLICITATION and the selected Vendor's bid/proposal and any additional documentation (e.g. questions and answers) provided by the Vendor during the solicitation process will be integrated into the final contract for services entered into between the City and the selected Vendor. The Vendor shall determine, by personal examination and by such other means as may be preferred, the conditions and requirements under which the agreement must be performed. 7.2. PROPOSER'S RESPONSIBILITIES Proposers are required to submit their bids/proposals upon the following express conditions: A. Proposers shall thoroughly examine the drawings, specifications, schedules, instructions and all other contract documents. B. Proposers shall make all investigations necessary to thoroughly inform themselves regarding delivery of material, equipment or services as required by the SOLICITATION conditions. No plea of ignorance, by the proposer, of conditions that exist or that may hereafter exist as a result of failure or omission on the part of the proposer to make the necessary examinations and investigations, or failure to fulfill in every detail the requirements of the contract documents, will be accepted as a basis for varying the requirements of the City or the compensation due the proposer. 22 C. Proposers are advised that all City contracts are subject to all legal requirements provided for in the City of Hollywood Charter, Code of Ordinances and applicable County Ordinances, State Statutes and Federal Statutes. PREPARATION OF BIDS/PROPOSALS Bids/proposals will be prepared in accordance with the following: A. The City's enclosed bid/proposal Forms, in their entirety, are to be used in submitting your bid/proposal. NO OTHER FORM WILL BE ACCEPTED. B. All information required by the bid/proposal form shall be furnished. The proposer shall sign each continuation sheet (where indicated) on which an entry is made. C. Prices shall be shown and where there is an error in the extension of prices, the unit price shall govern. The City of Hollywood is exempt from payment to its vendors of State of Florida sales tax and, therefore, such taxes should not be figured into the SOLICITATION. However, this exemption does not apply to suppliers to the City in their (supplier) purchases of goods or services, used in work or goods supplied to the City. Proposers are responsible for any taxes, sales or otherwise, levied on their purchases, subcontracts, employment, etc. An exemption certificate will be signed where applicable, upon request. The City will pay no sales tax. DESCRIPTION OF SUPPLIES Any manufacturer's names, trade names, brand names, or catalog numbers used in these applications are for the purpose of describing and establishing minimum requirements or level of quality, standards of performance, and design required, and are in no way intended to prohibit the bidding of other manufacturers' items of equal material, unless specifications state "NO SUBSTITUTIONS." Proposers must indicate any variances to the specifications, terms, and conditions, no matter how slight. If variations are not stated in the bid/proposal, it shall be construed that the bid/proposal fully complies with the Specifications, Terms and Conditions. Proposers are required to state exactly what they intend to furnish; otherwise they shall be required to furnish the items as specified. Proposers will submit, with their bid/proposal, necessary data (factory information sheets, specifications, brochures, etc.) to evaluate and determine the quality of the item(s) they are proposing. The City shall be the sole judge of equality and its decision shall be final. r.0. ADDENDA The Procurement Services Division may issue an addendum in response to any inquiry received, prior to bid/proposal opening, which changes, adds to or clarifies the terms, provisions or requirements of the solicitation. The Proposer should not rely on any representation, statement or explanation, whether written or verbal, other than those made in this solicitation document or in any addenda issued. Where there appears to be a conflict between this solicitation and any 23 addendum, the last addendum issued shall prevail. It is the proposer's responsibility to ensure receipt of all addenda and any accompanying documents. Proposer(s) shall acknowledge receipt of any formal Addenda by signing the addendum and including it with their bid/proposal. Failure to include signed formal addenda in its bid/proposal shall cause the City to deem the bid/proposal non -responsive provided, however, that the City may waive this requirement in its best interest. 7.6 REJECTION OF BIDS/PROPOSALS The City may reject a bid/proposal if: A. The Proposer fails to acknowledge receipt of an addendum, or if B. The Proposer misstates or conceals any material fact in the bid/proposal, or if C. The bid/proposal does not strictly conform to the law or requirements of the SOLICITATION, or if D. The City is under a pre -lawsuit claim or current litigation with the proposer. The City may reject all bids/proposals whenever it is deemed in the best interest of the City to do so, and may reject any part of a bid/proposal unless the bid/proposal has been qualified as provided in herein. 7.7. WITHDRAWAL OF BIDS/PROPOSALS A. May not be withdrawn and shall be deemed enforceable for a period of 180 days after the time set for the SOLICITATION opening. B. Bids/proposals may be withdrawn prior to the time set for the SOLICITATION opening via the Portal. C. The City will permanently retain as liquidated damages the bid deposit furnished by any proposer who requests to withdraw a bid/proposal after the SOLICITATION opening. 7.8 BIDS/PROPOSALS TO REMAIN OPEN All bids/proposals shall remain open for 180 calendar days after the day of the bid/proposal opening, but the City may, at its sole discretion, release any bid/proposal and return the bid/proposal Security prior to that date. Extensions of time when bids/proposals shall remain open beyond the 180 day period may be made only by mutual written agreement between the City, the successful Proposer and the surety, if any, for the successful Proposer. LATE BIDS/PROPOSALS OR MODIFICATIONS Only bids/proposals received as of the opening date and time will be considered timely. Bids/proposals and modifications received after the time set for the opening will be returned un- opened to the sender and rejected as late. f.`ou. CONFLICTS WITHIN l HE SOLICITATION Where there appears to be a conflict between the General Terms and Conditions, Special Conditions, the Technical Specifications, the SOLICITATION Submittal Section, or any 24 addendum issued, the order of precedence shall be the last addendum issued, the SOLICITATION Submittal Section, the Technical Specifications, the Special Conditions, and then the General Terms and Conditions. 7.11. CLARIFICATION OR OBJECTION TO BID/PROPOSAL SPECIFICATIONS If any person contemplating submitting a bid/proposal for this contract is in doubt as to the true meaning of the specifications or other SOLICITATION documents or any part thereof, they may submit requests for clarification to the Procurement Services Division on or before the date specified for a request for clarification. All such requests for clarification shall be made in writing and the person submitting the request will be responsible for its prompt delivery. Any interpretation of the SOLICITATION, if made, will be made only by Addendum duly issued. A copy of such Addendum will be made available to each person receiving a Solicitation. The City will not be responsible for any other explanation or interpretation of the SOLICITATION given prior to the award of the contract. Any objection to the specifications and requirements as set forth in this SOLICITATION must be filed in writing with the Chief Procurement Officer on or before the date specified for a request for clarification. 1.12. COMPE ENCY OF PROPOSERS Pre -award inspection of the Proposer's facility may be made prior to the award of a contract. Bids/proposals will be considered only from firms which are regularly engaged in the business of providing the goods and/or services as described in this SOLICITATION(s); have a record of performance for a reasonable period of time; and have sufficient financial support, equipment and organization to ensure that they can satisfactorily deliver the material and/or services if awarded a Contract under the terms and conditions herein stated. The terms "equipment and organization" as used herein shall be construed to mean a fully equipped and well established company in line with the best business practices in the industry and as determined by the proper authorities of the City. The City may consider any evidence available to it of the financial, technical and other qualifications and abilities of a proposer, including past performance (experience) in making the award in the best interest of the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this SOLICITATION or otherwise. 7.13. QUALIFICATIONS OF PROPOSERS No Bid/proposal will be accepted from, nor will any contract be awarded to any person who is in arrears to the City upon any debt or contract, or who is a defaulter, as surety or otherwise, upon any obligation to City, or who is deemed responsible or unreliable by the City. As part of the bid/proposal evaluation process, City may conduct a background investigation including a record check by the Hollywood Police Department. Proposer's submission of a bid/proposal constitutes acknowledgment of the process and consent to such investigation. City shall be the sole judge in determining a Proposer's qualifications. 25 7.14. CONSIDERATION OF BIDS/PROPOSALS In cases where an item requested is identified by a manufacturer's name, trade name, catalog number, or reference, it is understood that the Vendor proposes to furnish the item so identified and does not propose to furnish an "equal" unless the proposed "equal" is pre -approved by the City. References to any of the above are intended to be descriptive but not restrictive and only indicate articles that will be satisfactory. A bid/proposal of an "equal" will be considered, provided that the Vendor states in his bid/proposal exactly what he proposes to furnish, including sample, illustration, or other descriptive matter which will clearly indicate the character of the article covered by such bid/proposal. The designated City representative hereby reserves the right to approve as an "equal", or to reject as not being an "equal", any article proposed which contains major or minor variations from specifications requirements. 7.15. AWARD OF CONTRAC If the Contract is to be awarded, it will be awarded, after evaluation by the City, to the responsible and responsive Proposer whom the City determines will be in the best interests of the City and not necessarily to the lowest cost Proposer. Proposers may be invited to an oral interview before the committee. A short list of finalists will be determined and presented to either the City Manager or his/her designee or to the City Commission, in accordance with the applicable City of Hollywood Code of Ordinances, and will make the final ranking for the purposes of negotiating a contract with the top ranked firm. The successful Proposer shall be required to sign a negotiated contract; the refusal or failure of a successful Proposer to execute a contract which contains the mandatory material terms and conditions contained in the SOLICITATION, shall be grounds for deeming the Proposer and/or the Proposer's bid/proposal non -responsive. If applicable, the Proposer to whom award is made shall execute a written contract prior to award by the City Commission. If the Proposer to whom the first award is made fails to enter into a contract as herein provided, the Contract may be let to the next highest ranked Proposer who is responsible and responsive in the opinion of the City. 7.16. BASIS FOR AWARD, EVALUATION CRITERIA AND QUESTIONS The qualification of bid/proposal responders on this project will be considered in making the award. The City is not obligated to accept any bid/proposal if deemed not in the best interest of the City to do so. The City shall make award to a qualified proposer based on fees submitted and responses to this SOLICITATION. Failure to include in the bid/proposal all information outlined herein may be cause for rejection of the bid/proposal. The City reserves the right to accept or reject any and all bids/proposals, in whole or in part, as determined to be in the best interest of the City in its sole discretion. The City reserves the right to waive any informalities or irregularities in bids/proposals. The City reserves the right to negotiate separately the terms and conditions or all or any part of the bids/proposals as deemed to be in the City's best interest in its sole discretion. 26 Information and/or factors gathered during interviews, negotiations and any reference checks, and any other information or factors deemed relevant by the City, shall be utilized in the final award. The final award of a contract is subject to approval by the City Commission. 7.17. AGREEMENT An agreement shall be sent to the awarded proposer to be signed, witnessed, and returned to the City for execution. The City will provide a copy of the fully executed agreement to the awarded proposer. 7.18. NOTICE TO PROCEED A signed purchase order, blanket purchase order or fully executed agreement will be the Proposer's authorization to proceed and may substitute for a "Notice to Proceed" form. 7.19. BID PROTESTS The City shall provide notice of its intent to award or reject to all proposers by posting such notice on the City's website. After a notice of intent to award a contract is posted, any actual or prospective proposer who is aggrieved in connection with the pending award of the contract or any element of the process leading to the award of the contract may protest to the Director of Procurement Services. A protest must be filed within five business days after posting or any right to protest is forfeited. The protest must be in writing, must identify the name and address of the protester, and must include a factual summary of, and the basis for, the protest. Filing shall be considered complete when the protest, including a deposit, is received by the Procurement Services Division. Failure to file a protest within the time -frame specified herein shall constitute a full waiver of all rights to protest the City's decision regarding the award. The written protest shall state in detail the specific facts and law or ordinance upon which the protest of the proposed award is based, and shall include all pertinent documents. A written protest may not challenge the relative weight of evaluation criteria or a formula for assigning points. Upon receipt of a formal written protest, the City shall stop award proceedings until resolution of the protest; unless it has been determined that the award of the contract without delay is necessary to protect substantial interests of the City. Any and all costs incurred by a protesting party in connection with a bid protest shall be the sole responsibility of the protesting party. Upon receipt of a protest of the pending award of a contract, a copy of the protest shall promptly be forwarded to the City Attorney. The City Attorney shall thereupon review the charge to determine its sufficiency, including whether the protest was timely filed. If upon review the City Attorney determines that the charge is insufficient, the City Attorney may issue a summary dismissal of the protest. If upon review the City Attorney determines that the charge is sufficient, a hearing of the protest committee shall be scheduled. 27 A protest committee shall have the authority to review, settle and resolve the protest. The committee shall consist of three members appointed by the City Manager. The committee's review shall be informal. If the protest committee determines that the pending award of a contract or any element of the process leading to the award involved a significant violation of law or applicable rule or regulation, all steps necessary and proper to correct the violation shall be taken. If the committee determines that the protest is without merit, The Director shall promptly issue a decision in writing stating the reason for the decision and furnish a copy to the protester and any other interested party, and the process leading to the award shall proceed. 7.20. PREPARATION OF BIDS/PROPOSALS Bids/proposals shall be prepared in accordance with the bid/proposal response format. Bids/proposals not complying with this format may be considered non -responsive and may be removed from consideration on this basis. Requirements for Signing Bid/Proposal: A. Each proposer, by making a bid/proposal, represents that this document has been read and is fully understood. B. The bid/proposal must be signed in ink by an individual authorized to legally bind the person, partnership, company, or corporation submitting the bid/proposal. C. All manual signatures must have the name typed directly under the line of the signature. D. The above requirements apply to all SOLICITATION addenda. 7.21. EXAMINATION OF BID/PROPOSAL DOCUMENTS Before submitting a bid/proposal, each Proposer must: examine the bid/proposal Documents thoroughly; consider federal, state and local laws, ordinances, rules and regulations that may in any manner affect cost, progress, performance, or provision of the commodities and/or services; study and carefully correlate Proposer's observations with the bid/proposal Documents, and notify the City's agent of all conflicts, errors and discrepancies in the bid/proposal Documents. The submission of a bid/proposal will constitute an incontrovertible representation by the Proposer, that the Proposer has complied with every requirement of this SOLICITATION, that without exception, the bid/proposal is premised upon performing the services and/or furnishing the commodities and materials in accordance with such means, methods, techniques, sequences or procedures as may be indicated in or required by the bid/proposal Documents, and that the bid/proposal Documents are sufficient in scope and detail to indicate and convey understanding of all terms and conditions of performance and furnishing of the goods and/or services. 7.22. PUBLIC RECORDS LAW If applicable, for each public agency contract for services, the Proposer is required to comply with F.S. 119.0701, which includes the following: 28 A. Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the service. B. Provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in F.S. Chapter 119 or as otherwise provided by law. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law. D. Meet all requirements for retaining public records and transfer, at no cost, to the public agency, all public records in possession of the proposer upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. Public records may be inspected and examined by anyone desiring to do so, at a reasonable time, under reasonable conditions, and under supervision by the custodian of the public record. Sealed Bids/proposals become subject to the public records disclosure requirements of F.S. Chapter 119, notwithstanding a proposers' request to the contrary, at the time the City provides notice of a decision or intended decision, or 30 days after the bid/proposal opening, whichever is earlier. Financial statements submitted in response to a request by the City may be confidential and exempt from disclosure. Data processing software obtained under a licensing agreement which prohibits its disclosure may also exempt. Proposers are hereby notified and agree that all information submitted as part of, or in support of SOLICITATION submittals will be available for public inspection after opening of SOLICITATION in compliance with Chapter 119 of the Florida Statutes. The proposer shall not, unless required as part of this SOLICITATION, submit any information in response to this invitation which the proposer considers to be a trade secret, proprietary or confidential. The submission, not required as part of this this SOLICITATION, of any information to the City in connection with this invitation shall be deemed conclusively to be a waiver of any trade secret or other protection, which would otherwise be available to the proposer. 7.23. INFORMATION For information concerning procedure for responding to this Solicitation (SOLICITATION), contact the Point of Contact in the #INTRODUCTION section. Such contact shall be for clarification purposes only. It is preferred that all other questions be submitted in writing via the Portal at least 10 calendar days prior to the bid/proposal due/opening date. 29 7.24. BIDS/PROPOSALS The bid/proposal must be signed by one duly authorized to do so and in cases where the bid/proposal is signed by a deputy or subordinate, the principal's proper written grant of authority to such deputy or subordinate must accompany the bid/proposal. Bids/proposals by corporations must be executed in the corporate name by the President or other corporate officers accompanied by evidence of authority to sign. The corporate address and state of incorporation must be shown below the signature. Bids/proposals by partnerships must be executed in the partnership name and signed by a general partner whose title must appear under the signature and the official address of the partnership must be shown below the signature. /.2b. MOUI1-IGA l ION AND WI I HDI-<AWAL OI= BIDS/PROF'USALS Bids/proposals must be modified or withdrawn electronically via the Portal. A request for withdrawal or a modification must be via the Portal by a person duly authorized to do so. Withdrawal of a bid/proposal will not prejudice the rights of a Proposer to submit a new bid/proposal prior to the bid/proposal date and time. Except where provided in the following paragraph no bid/proposal may be withdrawn or modified after expiration of the period for receiving bids/proposals. If, within twenty-four (24) hours after bids/proposals are opened, any Proposer files a duly signed written notice with the City and within five (5) calendar days thereafter demonstrates to the reasonable satisfaction of the City by clear and convincing evidence that there was a material and substantial mistake in the preparation of its bid/proposal, or that the mistake is clearly evident on the face of the bid/proposal but the intended correct bid/proposal is not similarly evident, then the Proposer may withdraw its bid/proposal and the bid/proposal Security will be returned. 7.26. REJECTION OF BIDS/PROPOSALS To the extent permitted by applicable state and federal laws and regulations, the City reserves the right to reject any and all bids/proposals, to waive any and all informalities, irregularities and technicalities not involving price, time or changes in the commodities and/or services, and the right to disregard all nonconforming, non -responsive, unbalanced or conditional bids/proposals. Bids/proposals will be considered irregular and may be rejected if they show serious omissions, alterations in form, additions not called for, conditions or unauthorized alterations or irregularities of any kind. The City also reserves the right to waive minor technical defects in a bid/proposal. The City reserves the right to determine, in its sole discretion, whether any aspect of a bid/proposal satisfies the criteria established in this Solicitation. The City reserves the right to reject the bid/proposal of any Proposer if the City believes that it would not be in the best interest of the City to make an award to that Proposer, whether because the bid/proposal is not responsive or the Proposer is unqualified or of doubtful financial ability or fails to meet any other pertinent standard or criterion established by City. The foregoing reasons for rejection of bids/proposals are not intended to be exhaustive. 30 7.27. OPEN END CONTRACT No guarantee is expressed or implied as to the total quantity of commodities/services to be purchased under any open end contract. Estimated quantities will be used for bid/proposal comparison purposes only. The City reserves the right to issue purchase orders as and when required, or a blanket purchase order and release partial quantities as and when required or any combination of the preceding. ORDERING: The CITY reserves the right to purchase commodities/services specified herein through Contracts established by other governmental agencies or through separate procurement actions due to unique or special needs. If an urgent delivery is required within a period shorter than the delivery time specified in the contract, and if the seller is unable to comply therewith, the City reserves the right to obtain such delivery from others without penalty or prejudice to the City or to the Proposer. 7.28. AUDIT RIGHTS The City reserves the right to audit the records of the successful Proposer for the commodities and/or services provided under the Contract at any time during the performance and term of the Contract and for a period of three (3) years after completion and acceptance by the City. If required by the City, the successful Proposer agrees to submit to an audit by an independent certified public accountant selected by the City. The successful Proposer shall allow the City to inspect, examine and review the records of the successful Proposer in relation to this contract at any and all times during normal business hours during the term of the Contract. 7.29. LOCAL, STATE AND FEDERAL COMPLIANCE REQUIREMENTS The Proposer shall comply with all local, state and federal directives, orders and laws as applicable to this SOLICITATION and subsequent contract(s) including, but not limited to: A. Equal Employment Opportunity (EEO), in compliance with Executive Order 11246 as amended and applicable to this contract. B. All manufactured items and fabricated assemblies shall comply with applicable requirements of the Occupation Safety and Health Act of 1970 as amended, and be in compliance with Chapter 442, Florida Statutes. Any toxic substance listed in Section 38F-41.03 of the Florida Administrative Code delivered as a result of this order must be accompanied by a completed Material Safety Data Sheet (MSDS). C. The Immigration and Nationality Act prohibits (i) the employment of an unauthorized alien when the employer knows the individual is an unauthorized alien and (ii) the employment of an individual without complying with the requirements of the federal employment verification system. If a proposer commits either of these violations, such violation shall be cause for unilateral cancellation of the contract. D. This Section applies only to any contract for goods or services of $1 million or more: The Proposer certifies that it is not on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List and that it does not have business operations in Cuba or Syria as provided in section 31 287.135, Florida Statutes (2011), as may be amended or revised. The City may terminate this Contract at the City's option if the Proposer is found to have submitted a false certification as provided under subsection (5) of section 287.135, Florida Statutes (2011), as may be amended or revised, or been placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List or has engaged in business operations in Cuba or Syria, as defined in Section 287.135, Florida Statutes (2011), as may be amended or revised. 7.30. FRAUD AND MISREPRESENTATION Any individual, corporation or other entity that attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement, may be debarred from doing business with the City. The City as further sanction may terminate or cancel any other contracts with such individual, corporation or entity. Such individual or entity shall be responsible for all direct or indirect costs associated with termination or cancellation, including attorney's fees. 7.31. DEBARRED OR SUSPENDED BIDDERS OR PROPOSERS The proposer certifies, by submission of a response to this solicitation, that neither it nor its principals and subproposers are presently debarred or suspended by any Federal department or agency. 7.32. COLLUSION More than one bid/proposal received for the same work from an individual, firm, partnership, corporation or association under the same or different names will not be considered. Reasonable grounds for believing that any Proposer is interested in more than one bid/proposal for the same work will cause the rejection of such bin which the Proposer is interested. If there are reasonable grounds for believing that collusion exists among the Proposers, the bids/proposals of participants in such collusion will not be considered. '.33. COPELAND "ANTI -KICKBACK" The Proposer and all subproposers will comply with the Copeland Anti -Kickback Act (18 U.S.C. 874) as supplemented in Department of Labor regulations (29 CFR Part 3). 7.34. FORCE MAJEURE The Agreement which is awarded to the successful proposer may provide that the performance of any act by the City or Proposer hereunder may be delayed or suspended at any time while, but only so long as, either party is hindered in or prevented from performance by acts of God, the elements, war, rebellion, strikes, lockouts or any cause beyond the reasonable control of such party, provided however, the City shall have the right to provide substitute service from third parties or City forces and in such event the City shall withhold payment due the Proposer for such period of time. If the condition of force majeure exceeds a period of 14 days the City may, at its option and discretion, cancel or renegotiate this Agreement. 7.35_ PUBLIC ENTITY CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a 32 public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a proposer, supplier, subproposer, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Florida Statutes, Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 7.36. DRUG -FREE WORKPLACE PROGRAM Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids/proposals which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid/proposal received from a business that certifies that it has implemented a drug - free workplace program shall be given preference in the award process. Established procedures for processing tie bids/proposals will be followed if none of the tied vendors have a drug -free workplace program. 7.31. SOCK I I A I ION, GIVING, ANL) ACCEPTANCE OF GIFTS NOLIC Proposer shall sign and submit the attached form indicating understanding and compliance with the City's and State's policies prohibiting solicitation and acceptance of gifts by public officers, employees and candidates. Failure to submit the signed form will result in your bid/proposal being declared non -responsive; provided, however, that a responsible proposer whose bid/proposal would be responsive but for the failure to submit the signed form in its bid/proposal may be given the opportunity to submit the form to the City within five calendar days after notification by the City, if this is determined to be in the best interest of the City. 7.38. CONFLICT OF INTEREST The Proposer represents that: No officer, director, employee, agent, or other consultant of the City or a member of the immediate family or household of the aforesaid has directly or indirectly received or been promised any form of benefit, payment or compensation, whether tangible or intangible, in connection with the grant of this Agreement. There are no undisclosed persons or entities interested with the Proposer in this Agreement. This Agreement is entered into by the Proposer without any connection with any other entity or person making a bid/proposal for the same purpose, and without collusion, fraud or conflict of interest. No elected or appointed officer or official, director, employee, agent or other consultant of the City, or of the State of Florida (including elected and appointed members of the legislative and executive branches of government), or member of the immediate family or household of any of the aforesaid: A. Is interested on behalf of or through the Proposer directly or indirectly in any manner whatsoever in the execution or the performance of this Agreement, or in the services, supplies or work, to which this Agreement relates or in any portion of the revenues; or B. Is an employee, agent, advisor, or consultant to the Proposer or to the best of the Proposer's knowledge, any subproposer or supplier to the Proposer. 33 Neither the Proposer nor any officer, director, employee, agent, parent, subsidiary, or affiliate of the Proposer shall have an interest which is in conflict with the Proposer's faithful performance of its obligations under this Agreement; provided that the City, in its sole discretion, may consent in writing to such a relationship, and provided the Proposer provides the City with a written notice, in advance, which identifies all the individuals and entities involved and sets forth in detail the nature of the relationship and why it is in the City's best interest to consent to such relationship. The provisions of this Article are supplemental to, not in lieu of, all applicable laws with respect to conflict of interest. In the event there is a difference between the standards applicable under this Agreement and those provided by statute, the stricter standard shall apply. In the event the Proposer has no prior knowledge of a conflict of interest as set forth above and acquires information which may indicate that there may be an actual or apparent violation of any of the above, the Proposer shall promptly bring such information to the attention of the City's Project Manager. The Proposer shall thereafter cooperate with the City's review and investigation of such information, and comply with the instructions the Proposer receives from the Project Manager in regard to remedying the situation. 7.39. DISCRIMINATION Any entity or affiliate who has been placed on the discriminatory vendor list may not submit a bid/proposal on a contract to provide goods or services to a public entity, may not submit a bid/proposal on a contract with a public entity for construction or repair of a public building or public work, may not submit bids/proposals on leases of real property to a public entity, may not award or perform work as a proposer, supplier, subproposer, or consultant under contract with any public entity, and may not transact business with any public entity. 7.40. ADVICE OF OMISSION OR MISSTATEMENT In the event it is evident to a Vendor responding to this SOLICITATION that the City has omitted or misstated a material requirement to this SOLICITATION and/or the services required by this SOLICITATION, the responding Vendor shall advise the contact identified in the SOLICITATION Clarifications and Questions section above of such omission or misstatement. 7.41. CONFIDENTIAL INFORMATION Information contained in the Vendor's bid/proposal that is company confidential must be clearly identified in the bid/proposal itself. The City will be free to use all information in the Vendor's bid/proposal for the City's purposes, in accordance with State Law. Vendor bids/proposals shall remain confidential for 30 days or until a notice of intent to award is posted, which is sooner. The Vendor understands that any material supplied to the City may be subject to public disclosure under the Public Records Law. (.42. GOVERNING LAW This Contract, including appendices, and all matters relating to this Contract (whether in contract, statute, tort (such as negligence), or otherwise) shall be governed by, and construed in accordance with, the laws of the State of Florida. This shall apply notwithstanding such factors which include, but are not limited to, the place where the contract is entered into, the place where the accident occurs and not withstanding application of conflicts of law principles. 34 7.43. LITIGATION VENUF The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place in Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District of Florida. '.44. SOVEREIGN IMMUNITY` Nothing in this agreement shall be interpreted or construed to mean that the city waives its common law sovereign immunity or the limits of liability set forth in Section 768.28, Florida Statute. 7.45. SURVIVAL The parties acknowledge that any of the obligations in this Agreement will survive the term, termination and cancellation hereof. Accordingly, the respective obligations of the Proposer and the City under this Agreement, which by nature would continue beyond the termination, cancellation or expiration thereof, shall survive termination, cancellation or expiration hereof. 7.46. INDEMNIFICATION AND HOLD HARMLESS AGREEMENT The Contractor shall indemnify and hold harmless the City of Hollywood and its officers, employees, agents and instrumentalities from any and all liability, losses or damages. In addition, the City shall be entitled to attorney's fees and costs of defense, which the City of Hollywood, or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of this project by the awarded proposer or its employees, agents, servants, partners, principals or subcontractors. Furthermore, the awarded proposer shall pay all claims and losses in connection therewith and shall investigate and defend all claims, suits or actions of any kind of nature in the name of the City of Hollywood, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may issue thereon. The awarded proposer expressly understands and agrees that any insurance protection required by the resulting agreement or otherwise provided by the awarded proposer shall cover the City of Hollywood, its officers, employees, agents and instrumentalities and shall include claims for damages resulting from and/or caused by the negligence, recklessness or intentional wrongful misconduct of the Contractor and persons employed by or utilized by the Contractor in the performance of the contract. 7.47. PA IENl AND COPYRIGHT INDEMNIFICATION The Proposer warrants that all deliverables furnished hereunder, including but not limited to: services, equipment programs, documentation, software, analyses, applications, methods, ways, processes, and the like, do not infringe upon or violate any patent, copyrights, service marks, trade secret, or any other third party proprietary rights. The Proposer shall be liable and responsible for any and all claims made against the City for infringement of patents, copyrights, service marks, trade secrets or any other third party proprietary rights, by the use or supplying of any programs, documentation, software, analyses, applications, methods, ways, processes, and the like, in the course of performance or completion of, or in any way connected with, the work, or the City's continued use of the deliverables furnished hereunder. Accordingly, the Proposer, at its own expense, including the payment of attorney's 35 fees, shall indemnify, and hold harmless the City and defend any action brought against the City with respect to any claim, demand, and cause of action, debt, or liability. In the event any deliverable or anything provided to the City hereunder, or a portion thereof, is held to constitute an infringement and its use is or may be enjoined, the Proposer shall have the obligation, at the City's option, to (i) modify, or require that the applicable subproposer or supplier modify, the alleged infringing item(s) at the Proposer's expense, without impairing in any respect the functionality or performance of the item(s), or (ii) procure for the City, at the Proposer's expense, the rights provided under this Agreement to use the item(s). The Proposer shall be solely responsible for determining and informing the City whether a prospective supplier or subproposer is a party to any litigation involving patent or copyright infringement, service mark, trademark, violation, or proprietary rights claims or is subject to any injunction which may prohibit it from providing any deliverable hereunder. The Proposer shall enter into agreements with all suppliers and subproposers at the Proposer's own risk. The City may reject any deliverable that it believes to be the subject of any such litigation or injunction, or if, in the City's judgment, use thereof would delay the work or be unlawful. The Proposer shall not infringe any copyright, trademark, service mark, trade secrets, patent rights, or other intellectual property rights in the performance of the work. 7.48. ADVERTISING Vendor shall not advertise or publish the fact that the City has placed this order without prior written consent from the City, except as may be necessary to comply with a proper request for information from an authorized representative of a governmental unit or agency. 7.49. DISCLAIMER The Hollywood may, in its sole discretion, accept or reject, in whole or in part, for any reason whatsoever any or all bids/proposals; re -advertise this SOLICITATION, postpone or cancel at any time this SOLICITATION process; or, waive any formalities of or irregularities in the bid/proposal process. Bids/proposals that are not submitted on time and/or do not conform to the City of Hollywood's requirements will not be considered. After all bids/proposals are analyzed, organization(s) submitting bid/proposal that appear, solely in the opinion of the City of Hollywood, to be the most competitive, shall be submitted to the City of Hollywood's City Commission, and the final selection will be made shortly thereafter with a timetable set solely by the City of Hollywood. The selection by the City of Hollywood shall be based on the bid/proposal, which is, in the sole opinion of the City Commission of the City of Hollywood, in the best interest of the City of Hollywood. The issuance of this SOLICITATION constitutes only an invitation to make a bid/proposal to the City of Hollywood. The City of Hollywood reserves the right to determine, in its sole discretion, whether any aspect of the bid/proposal satisfies the criteria established by the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this bid/proposal or otherwise. 7.50. TRADEMARKS The City warrants that all trademarks the City requests the Vendor to affix to articles purchased are those owned by the City and it is understood that the Vendor shall not acquire or claim any rights, title, or interest therein, or use any of such trademarks on any articles produced for itself or anyone other than the City. 36 7.51. RIGHT TO REQUEST ADDITIONAL INFORMATION The City reserves the right to request any additional information that might be deemed necessary during the evaluation process. 7.52. PROPOSAL PREPARATION COSTS The Vendor is responsible for any and all costs incurred by the Vendor or his/her subproposers in responding to this solicitation. 7.53. DESIGN COSTS The successful Vendor shall be responsible for all design, information gathering, and required programming to achieve a successful implementation. This cost must be included in the base bid/proposal. 7.54. ADDITIONAL CHARGES No additional charges, other than those listed on the price breakdown sheets, shall be made. Prices quoted will include verification/coordination of order, all costs for shipping, delivery to all sites, unpacking, setup, installation, operation, testing, cleanup, training and Vendor travel charges. 7.55. RIGHTS TO PERTINENT MATERIALS All responses, inquires, and correspondence relating to this SOLICITATION and all reports, charts, displays, schedules, exhibits and other documentation produced by the Vendor that are submitted as part of the bid/proposal shall become the property of the City upon receipt, a part of a public record upon opening, and will not be returned. 7.56. INSURANCE REQUIREMENTS See insurance requirements in the main solicitation document. i.b/. NATUI-<t OF THE AGREEMENT The Agreement incorporates and includes all negotiations, correspondence, conversations, agreements, and understandings applicable to the matters contained in the Agreement. The parties agree that there are no commitments, agreements, or understandings concerning the subject matter of the Agreement that are not contained in the Agreement, and that the Agreement contains the entire agreement between the parties as to all matters contained herein. Accordingly, it is agreed that no deviation from the terms hereof shall be predicated upon any prior representations or agreements, whether oral or written. It is further agreed that any oral representations or modifications concerning this Agreement shall be of no force or effect, and that the Agreement may be modified, altered or amended only by a written amendment duly executed by both parties hereto or their authorized representatives. The Proposer shall provide the services set forth in the Scope of Services, and render full and prompt cooperation with the City in all aspects of the services performed hereunder. The Proposer acknowledges that the Agreement requires the performance of all things necessary for or incidental to the effective and complete performance of all work and services under this Contract. All things not expressly mentioned in the Agreement but necessary to carrying out its 37 intent are required by the Agreement, and the Proposer shall perform the same as though they were specifically mentioned, described and delineated. The Proposer shall furnish all labor, materials, tools, supplies, and other items required to perform the work and services that are necessary for the completion of this Contract. All work and services shall be accomplished at the direction of and to the satisfaction of the City's Project Manager. The Proposer acknowledges that the City shall be responsible for making all policy decisions regarding the Scope of Services. The Proposer agrees to provide input on policy issues in the form of recommendations. The Proposer agrees to implement any and all changes in providing services hereunder as a result of a policy change implemented by the City. The Proposer agrees to act in an expeditious and fiscally sound manner in providing the City with input regarding the time and cost to implement said changes and in executing the activities required to implement said changes. 7.58. AUTHORITY OF THE CITY'S PROJECT MANAGER The Proposer hereby acknowledges that the City's Project Manager will determine in the first instance all questions of any nature whatsoever arising out of, under, or in connection with, or in any way related to or on account of, this Agreement including without limitations: questions as to the value, acceptability and fitness of the services; questions as to either party's fulfillment of its obligations under the Contract; negligence, fraud or misrepresentation before or subsequent to acceptance of the Bid/proposal; questions as to the interpretation of the Scope of Services; and claims for damages, compensation and losses. The Proposer shall be bound by all determinations or orders and shall promptly obey and follow every order of the Project Manager, including the withdrawal or modification of any previous order and regardless of whether the Proposer agrees with the Project Manager's determination or order. Where orders are given orally, they will be issued in writing by the Project Manager as soon thereafter as is practicable. The Proposer must, in the final instance, seek to resolve every difference concerning the Agreement with the Project Manager. In the event that the Project Manager and the Proposer are unable to resolve their difference, the Proposer may initiate a dispute in accordance with the procedures set forth in the section below. Exhaustion of these procedures shall be a condition precedent to any lawsuit permitted hereunder. In the event of such dispute, the parties to this Agreement authorize the City Manager or designee, who may not be the Project Manager or anyone associated with this Project, acting personally, to decide all questions arising out of, under, or in connection with, or in any way related to or on account of the Agreement (including but not limited to claims in the nature of breach of contract, fraud or misrepresentation arising either before or subsequent to execution hereof) and the decision of each with respect to matters within the City Manager's purview as set forth above shall be conclusive, final and binding on the parties. Any such dispute shall be brought, if at all, before the City Manager within 10 days of the occurrence, event or act out of which the dispute arises. The City Manager may base this decision on such assistance as may be desirable, including advice of experts, but in any event shall base the decision on an independent and objective determination of whether the Proposer's performance or any deliverable meets the requirements of this Agreement and any specifications with respect thereto set forth herein. The effect of any 38 decision shall not be impaired or waived by any negotiations or settlements or offers made in connection with the dispute, whether or not the City Manager participated therein, or by any prior decision of others, which prior decision shall be deemed subject to review, or by any termination or cancellation of the Agreement. All such disputes shall be submitted in writing by the Proposer to the City Manager for a decision, together with all pertinent information in regard to such questions, in order that a fair and impartial decision may be made. The parties agree that whenever the City Manager is entitled to exercise discretion or judgment or to make a determination or form an opinion pursuant to the provisions of this Article, such action shall be deemed fair and impartial when exercised or taken. The City Manager shall render a decision in writing and deliver a copy of the same to the Proposer. Except as such remedies may be limited or waived elsewhere in the Agreement, the Proposer reserves the right to pursue any remedies available under law after exhausting the provisions of this Article. 7.59. MUTUAL OBLIGATIONS This Agreement, including attachments and appendices to the Agreement, shall constitute the entire Agreement between the parties with respect hereto and supersedes all previous communications and representations or agreements, whether written or oral, with respect to the subject matter hereof unless acknowledged in writing by the duly authorized representatives of both parties. Nothing in this Agreement shall be construed for the benefit, intended or otherwise, of any third party that is not a parent or subsidiary of a party or otherwise related (by virtue of ownership control or statutory control) to a party. In those situations where this Agreement imposes an indemnity or defense obligation on the Proposer, the City may, at its expense, elect to participate in the defense if the City should so choose. Furthermore, the City may at its own expense defend or settle any such claims if the Proposer fails to diligently defend such claims, and thereafter seek indemnity for costs and attorney's fees from the Proposer. 60. SUBCONTRACTUAL RELATIONS If the Proposer will cause any part of this Agreement to be performed by a subproposer, the provisions of this Contract will apply to such subproposer and its officers, agents and employees in all respects as if it and they were employees of the Proposer; and the Proposer will not be in any manner thereby discharged from its obligations and liabilities hereunder, but will be liable hereunder for all acts and negligence of the subproposer, its officers, agents, and employees, as if they were employees of the Proposer. The services performed by the subproposer will be subject to the provisions hereof as if performed directly by the Proposer. The Proposer, before making any subcontract for any portion of the services, will state in writing to the City the name of the proposed subproposer, the portion of the services which the subproposer is to do, the place of business of such subproposer, and such other information as the City may require. The City will have the right to require the Proposer not to award any subcontract to a person, firm or corporation disapproved by the City. Before entering into any subcontract hereunder, the Proposer will inform the subproposer fully and completely of all provisions and requirements of this Agreement relating either directly or 39 indirectly to the services to be performed. Such services performed by such subproposer will strictly comply with the requirements of this Contract. In order to qualify as a subproposer satisfactory to the City, in addition to the other requirements herein provided, the subproposer must be prepared to prove to the satisfaction of the City that it has the necessary facilities, skill and experience, and ample financial resources to perform the services in a satisfactory manner. To be considered skilled and experienced, the subproposer must show to the satisfaction of the City that it has satisfactorily performed services of the same general type which are required to be performed under this Agreement. The City shall have the right to withdraw its consent to a subcontract if it appears to the City that the subcontract will delay, prevent, or otherwise impair the performance of the Proposer's obligations under this Agreement. All subproposers are required to protect the confidentiality of the City and City's proprietary and confidential information. The Proposer shall furnish to the City copies of all subcontracts between the Proposer and subproposers and suppliers hereunder. Within each such subcontract, there shall be a clause for the benefit of the City permitting the City to request completion of performance by the subproposer of its obligations under the subcontract, in the event the City finds the Proposer in breach of its obligations, and the option to pay the subproposer directly for the performance by such subproposer. The foregoing shall neither convey nor imply any obligation or liability on the part of the City to any subproposer hereunder as more fully described herein. 7.61. PROMPT PAYMENT: LATE PAYMENTS BY PROPOSER TO SUBPROPOSER AND MATERIAL SUPPLIERS; PENALTY: When a proposer receives from the City of Hollywood any payment for contractual services, commodities, materials, supplies, or construction contracts, the proposer shall pay such moneys received to each subproposer and material supplier in proportion to the percentage of work completed by each subproposer and material supplier at the time of receipt. If the proposer receives less than full payment, then the proposer shall be required to disburse only the funds received on a pro rata basis to the subproposers and materials Suppliers, each receiving a prorated portion based on the amount due on the payment. If the proposer without reasonable cause fails to make payments required by this section to subproposers and material suppliers within fifteen (15) working days after the receipt by the proposer of full or partial payment, the proposer shall pay to the subproposers and material suppliers a penalty in the amount of one percent (1%) of the amount due, per month, from the expiration of the period allowed herein for payment. Such penalty shall be in addition to actual payments owed. Retainage is also subject to the prompt payment requirement and must be returned to the subproposer or material supplier whose work has been completed, even if the prime contract has not been completed. The Proposer shall include the above obligation in each subcontract it signs with a subproposer or material suppler. T.62. TERMINATION FOR CONVENIENCE AND SUSPENSION OF WORK The City may terminate this Agreement if an individual or corporation or other entity attempts to meet its contractual obligation with the City through fraud, misrepresentation or material misstatement. 40 The City may, as a further sanction, terminate or cancel any other contract(s) that such individual or corporation or other entity has with the City. Such individual, corporation or other entity shall be responsible for all direct and indirect costs associated with such termination or cancellation, including attorney's fees. The foregoing notwithstanding, any individual, corporation or other entity which attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement may be debarred from City contracting in accordance with the City debarment procedures. The Proposer may be subject to debarment for failure to perform and any other reasons related to the proposer's breach or failure of satisfactory performance. In addition to cancellation or termination as otherwise provided in this Agreement, the City may at any time, in its sole discretion, with or without cause, terminate this Agreement by written notice to the Proposer and in such event: The Proposer shall, upon receipt of such notice, unless otherwise directed by the City: A. Stop work on the date specified in the notice ("the Effective Termination Date"); B. Take such action as may be necessary for the protection and preservation of the City's materials and property; C. Cancel orders; D. Assign to the City and deliver to any location designated by the City any non -cancelable orders for deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement and not incorporated in the services; E. Take no action which will increase the amounts payable by the City under this Agreement. In the event that the City exercises its right to terminate this Agreement pursuant to this Article, the Proposer will be compensated as stated in the payment articles herein, for the: A. Portion of the services completed in accordance with the Agreement up to the Effective Termination Date; and B. Non -cancelable deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement but not incorporated in the services. All compensation pursuant to this Article is subject to audit. 7.63. EVENT OF DEFAULT An Event of Default shall mean a breach of this Agreement by the Proposer. Without limiting the generality of the foregoing and in addition to those instances referred to herein as a breach, an Event of Default, shall include the following: A. The Proposer has not delivered deliverables on a timely basis; 41 B. The Proposer has refused or failed, except in any case for which an extension of time is provided, to supply enough properly skilled staff personnel; C. The Proposer has failed to make prompt payment to subproposers or suppliers for any services; D. The Proposer has become insolvent (other than as interdicted by the bankruptcy laws), or has assigned the proceeds received for the benefit of the Proposer's creditors, or the Proposer has taken advantage of any insolvency statute or debtor/creditor law or if the Proposer's affairs have been put in the hands of a receiver; E. The Proposer has failed to obtain the approval of the City where required by this Agreement; F. The Proposer has failed to provide "adequate assurances" as required under subsection "B" below; and G. The Proposer has failed in the representation of any warranties stated herein. When, in the opinion of the City, reasonable grounds for uncertainty exist with respect to the Proposer's ability to perform the services or any portion thereof, the City may request that the Proposer, within the time frame set forth in the City's request, provide adequate assurances to the City, in writing, of the Proposer's ability to perform in accordance with terms of this Agreement. Until the City receives such assurances the City may request an adjustment to the compensation received by the Proposer for portions of the services which the Proposer has not performed. In the event that the Proposer fails to provide to the City the requested assurances within the prescribed time frame, the City may: A. Treat such failure as a repudiation of this Agreement; B. Resort to any remedy for breach provided herein or at law, including but not limited to, taking over the performance of the services or any part thereof either by itself or through others. In the event the City shall terminate this Agreement for default, the City or its designated representatives may immediately take possession of all applicable equipment, materials, products, documentation, reports and data. 7.64. REMEDIES IN THE EVENT OF DEFAULT If an Event of Default occurs, the Proposer shall be liable for all damages resulting from the default, including but not limited to: A. Lost revenues; B. The difference between the cost associated with procuring services hereunder and the amount actually expended by the City for procurement of services, including procurement and administrative costs; and, C. Such other damages that the City may suffer. 42 The Proposer shall also remain liable for any liabilities and claims related to the Proposer's default. The City may also bring any suit or proceeding for specific performance or for an injunction. 7.65. BANKRUPTCY The City reserves the right to terminate this contract if, during the term of any contract the Proposer has with the City, the Proposer becomes involved as a debtor in a bankruptcy proceeding, or becomes involved in a reorganization, dissolution, or liquidation proceeding, or if a trustee or receiver is appointed over all or a substantial portion of the property of the Proposer under federal bankruptcy law or any state insolvency law. 7.66. CANCELLATION FOR UNAPPROPRIATED FUNDS The obligation of the City for payment to a Proposer is limited to the availability of funds appropriated in a current fiscal period, and continuation of the contract into a subsequent fiscal period is subject to appropriation of funds, unless otherwise authorized by law. 7.67. VERBAL INSTRUCTIONS PROCEDURE No negotiations, decisions, or actions shall be initiated or executed by the Proposer as a result of any discussions with any City employee. Only those communications which are in writing from an authorized City representative may be considered. Only written communications from Proposers, which are signed by a person designated as authorized to bind the Proposer, will be recognized by the City as duly authorized expressions on behalf of the Proposer. 7.68. E-VERIF\` Proposer acknowledges that the City may be utilizing the Proposer's services for a project that is funded in whole or in part by State funds pursuant to a contract between the City and a State agency. The Proposer shall be responsible for complying with the E-Verify requirements in the contract and using the U.S. Department of Homeland Security's E-Verify system to verify the employment of all new employees hired by the Proposer during the Agreement term. The Proposer is also responsible for e-verifying its subproposers, if any, pursuant to any agreement between the City and a State Agency, and reporting to the City any required information. The Proposer acknowledges that the terms of this paragraph are material terms, the breach of any of which shall constitute a default under this Agreement. 7.69. BUDGETARY CONSTRAINTS In the event the City is required to reduce contract costs due to budgetary constraints, all services specified in this document may be subject to a permanent or temporary reduction in budget. In such an event, the total cost for the affected service shall be reduced as required. The Proposer shall also be provided with a minimum 30-day notice prior to any such reduction in budget. 7.70. COST ADJUSTMENTS The cost for all items as quoted herein shall remain firm for the first term of the contract. Costs for subsequent years and any extension term years shall be subject to an adjustment only if increases occur in the industry. However, unless very unusual and significant changes have occurred in the industry, such increases shall not exceed 3% per year or, whichever is less, the latest yearly percentage increase in the All Urban Consumers Price Index (CPU-U) (National) as published by 43 the Bureau of Labor Statistics, U.S. Dept. of Labor. The yearly increase or decrease in the CPI shall be that latest index published and available ninety (90) days prior to the end of the contract year than in effect compared to the index for the same month one year prior. Any requested cost increase shall be fully documented and submitted to the City at least ninety (90) days prior to the contract anniversary date. Any approved cost adjustments shall become effective upon the anniversary date of the contract. In the event the CPI or industry costs decline, the City shall have the right to receive from the Proposer a reduction in costs that reflects such cost changes in the industry. The City may, after examination, refuse to accept the adjusted costs if they are not properly documented, increases are considered to be excessive, or decreases are considered to be insufficient. In the event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the satisfaction of the City, the contract can be cancelled by the City upon giving thirty (30) days written notice to the Proposer. 7.71. OSHA STANDARDS Proposer acknowledges and agrees that as Contractor for the City of Hollywood, Florida, within the limits of the City of Hollywood, Florida, will have the sole responsibility for compliance with all requirements of the Federal Occupational Safety and Health Act of 1970, and all State and local safety and health regulations, and agrees to defend, indemnify and hold harmless the City of Hollywood, Florida, its officials, employees, service providers, and its agents against any and all legal liability or loss the City of Hollywood, Florida may incur due to the Contractor's failure to comply with such act. 44 8. PROPOSAL SUBMISSIONS The responsibility for submitting a bid/proposal on or before the time and date is solely and strictly the responsibility of the bidder/proposer, the City will in no way be responsible for delays caused by technical difficulty or caused by any other occurrence. No part of a bid/proposal can be submitted via FAX or via direct Email to the City. No variation in price or conditions shall be permitted based upon a claim of ignorance. 6.1. SUBMI1 FAL i=ORMA1 The items below are required components of your solicitation response in order for your bid/proposal/submittal to be consider responsive and responsible. Please confirm this submittal includes the following items in this checklist: A. Title Page: Show the RFP title/number, firm's name, address, telephone number, contact person, email, and date. B. Table of Contents: Clearly identify the material by section title and page number, including the following sections: 1. Approach and Methodology 2. Environmental benefits 3. Vendor Capabilities 4. Driver's Qualifications 5. Firm's Qualifications 6. ADA Compliance 7. Maintenance/Recovery Plan 8. Risk Mitigation Plan 9. References 10. Pricing 11. Additional/Pertinent Information (Optional) C. Forms and Certifications (Completed) 1. This Submittal Checklist Confirmation 2. Bid Form (Pricing) 3. Vendor Reference Form* 4. Hold Harmless and Indemnity Clause 5. Non -Collusion Statement 6. Sworn Statement... Public Entity Crimes 45 7. Certifications Regarding Debarment 8. Drug -Free Workplace Program 9. Solicitation, Giving, and Acceptance 10. W-9 (Request for Taxpayer Identification) 11. Certificate(s) of insurance that meet the requirements of the #SPECIAL TERMS AND CONDITIONS section. 12. Proof of State of Florida Sunbiz Registration 13. Acknowledgement and Signature Questionnaire This checklist is only a guide, please read the entire solicitation to ensure that your submission includes all required information and documentation. ❑ Please confirm *Response required Bid Form * Upload pricing information in accordance with the scope and using the structure of Exhibit C - Pricing. Creative and optional pricing can be uploaded as separate attachments. *Response required Vendor Reference Form9 Please download the below documents, complete, and upload for each vendor reference. A Minimum of three (3) references are required. • Vendor Reference Form.pdf *Response required Hold Harmless and Indemnity Clause * I, an authorized representative, the contractor, shall indemnify, defend and hold harmless the City of Hollywood, its elected and appointed officials, employees and agents for any and all suits, actions, legal or administrative proceedings, claims, damage, liabilities, interest, attorney' s fees, costs of any kind whether arising prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused, occasioned or contributed to in whole or in part by reason of any act, error or omission, fault or negligence whether active or passive by the contractor, or anyone acting under its direction, control, or on its behalf in connection with or incident to its performance of the contract. ❑ Please confirm *Response required 46 Non -Collusion Statement* I, being first duly sworn, depose that: A. He/she is an authorized representative of the Company, the Proposer that has submitted the attached Proposal. B. He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding such Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents, representatives, employees or parties in interest, including this affiant has in any way colluded, conspired, connived or agreed, directly or indirectly with any other Proposer, firm or person to submit a collusive or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner, directly or indirectly, sought by agreement or collusion or communication or conference with any other Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against the City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, connivance or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees, or parties in interest, including this affiant. ❑ Please confirm *Response required 6. Sworn Statement Public Entity Crimes* Please download the below documents, complete, and upload. • Sworn Statement Public Enti... *Response required Certifications Regarding Debarment, Suspension and Other Responsibility Matters* The applicant certifies that it and its principals: Are not presently debarred, suspended, proposed for debarment, declared ineligible, sentenced to a denial of Federal benefits by a State or Federal court, or voluntarily excluded from covered transactions by any Federal department or agency; Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with 47 obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State, or local) with commission of any of the offenses enumerated in paragraph (b) of this certification; and Have not within a three-year period preceding this application had one or more public transactions (Federal, State, or local) terminated for cause or default. ❑ Please confirm *Response required Drug -Free Workplace Program* A. IDENTICAL TIE PROPOSALS - Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid received from a business that certifies that it has implemented a drug -free workplace program shall be given preference in the award process. Established procedures for processing tie proposals will be followed if none of the tied vendors have a drug -free workplace program. In order to have a drug -free workplace program, a business shall: 1. Publish a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug -free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Give each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employee that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contendere to, any violation of chapter 893 or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5) days after such conviction. 48 5. Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program (if such is available in the employee's community) by, any employee who is so convicted. 6. Make a good faith effort to continue to maintain a drug -free workplace through implementation of these requirements. As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. ❑ Please confirm *Response required 8.9. Solicitation, Giving, and Acceptance of Gifts Policy* Florida Statute 112.313 prohibits the solicitation or acceptance of Gifts. "No Public officer, employee of an agency, local government attorney, or candidate for nomination or election shall solicit or accept anything of value to the recipient, including a gift, loan, reward, promise of future employment, favor, or service, based upon any understanding that the vote, official action, or judgment of the public officer, employee, local government attorney, or candidate would be influenced thereby." The term "public officer" includes "any person elected or appointed to hold office in any agency, including any person serving on an advisory body." The City of Hollywood/Hollywood CRA policy prohibits all public officers, elected or appointed, all employees, and their families from accepting any gifts of any value, either directly or indirectly, from any contractor, vendor, consultant, or business with whom the City/CRA does business. The State of Florida definition of "gifts" includes the following: • Real property or its use, • Tangible or intangible personal property, or its use, • A preferential rate or terms on a debt, loan, goods, or services, • Forgiveness of indebtedness, • Transportation, lodging, or parking, • Food or beverage, • Membership dues, • Entrance fees, admission fees, or tickets to events, performances, or facilities, • Plants, flowers or floral arrangements • Services provided by persons pursuant to a professional license or certificate. • Other personal services for which a fee is normally charged by the person providing the services. 49 • Any other similar service or thing having an attributable value not already provided for in this section. Any contractor, vendor, consultant, or business found to have given a gift to a public officer or employee, or his/her family, will be subject to dismissal or revocation of contract. As the person authorized to sign the statement, I certify that this firm will comply fully with this policy. ❑ Please confirm *Response required 8.10. W-9 (Request for Taxpayer Identification)* Please download the below documents, complete, and upload. • W-9.pdf *Response required 8.11. List of Subcontractors" Please download the below documents, complete, and upload. • Form 14 - List of Subcontra... *Response required 8.12. Certificate of Insurance* See requirements in the #SPECIAL TERMS AND CONDITIONS section. *Response required 8.13. Proof of Sunbiz Registration (As applicable) Enter company FEIN to be verified in Sunbiz 8.14. ACKNOWLEDGMENT AND SIGNATURE PAGE 8.14.1. If Corporation - Date Incorporated/Organized: * *Response required 8.14.2. State Incorporated/Organized:* *Response required 8,14. "7 Remittance Address* *Response required 8.14.4 Bidder/Proposer's Authorized Representative's Typed Full Name* *Response required 50 8.14.5. IT IS HEREBY CERTIFIED AND AFFIRMED THAT THE BIDDER/PROPOSER CERTIFIES ACCEPTANCE OF THE TERMS, CONDITIONS, SPECIFICATIONS, ATTACHMENTS AND ANY ADDENDA. THE BIDDER/PROPOSER SHALL ACCEPT ANY AWARDS MADE AS A RESULT OF THIS SOLICITATION. BIDDER/PROPOSER FURTHER AGREES THAT PRICES QUOTED WILL REMAIN FIXED FOR THE PERIOD OF TIME STATED IN THE SOLICITATION.* ❑ Please confirm *Response required 8.14.6. THE EXECUTION OF THIS FORM CONSTITUTES THE UNEQUIVOCAL OFFER OF BIDDER/PROPOSER TO BE BOUND BY THE TERMS OF ITS PROPOSAL. FAILURE TO SIGN THIS SOLICITATION WHERE INDICATED BY AN AUTHORIZED REPRESENTATIVE SHALL RENDER THE BID/PROPOSAL NON- RESPONSIVE. THE CITY MAY, HOWEVER, IN ITS SOLE DISCRETION, ACCEPT ANY BID/PROPOSAL THAT INCLUDES AN EXECUTED DOCUMENT WHICH UNEQUIVOCALLY BINDS THE BIDDER/PROPOSER TO THE TERMS OF ITS OFFER. * ❑ Please confirm *Response required 8.14. r Proposal Upload* Submit entire proposal including Title Page, Table of Contents, etc. *Response required 51 RESOLUTION NO. apt"_ /(/ A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF HOLLYWOOD, FLORIDA, APPROVING AND AUTHORIZING THE APPROPRIATE CITY OFFICIALS TO EXECUTE AN AGREEMENT WITH CIRCUIT TRANSIT INC. FOR MICRO TRANSIT SERVICES IN AN ESTIMATED ANNUAL AMOUNT OF $1,128,942.00. WHEREAS, the City Commission requested that staff obtain micro transit/circulator services to provide residents and tourists with alternative transportation to and from West Hollywood, Downtown Hollywood, Hollywood Beach, and the City's parking garages; and WHEREAS, on February 1, 2023, RFP No. 045-23-SK was advertised on OpenGov; and WHEREAS, on March 9, 2023, RFP No. 045-23-SK closed and a total of two proposals were received from the following proposers: Circuit Transit Inc. ("Circuit") and Freebee; and WHEREAS, on March 30, 2023, an Evaluation Committee consisting of City staff from the Departments of Development Services, Design and Construction Management, Communications, Marketing & Economic Development, Community Redevelopment Agency and Procurement (Non -Voting), met and began evaluating the proposals; and WHEREAS, based upon the proposers' submittals, the Evaluation Committee unanimously decided to have both Circuit and Freebee make oral presentations; and WHEREAS, on April 18, 2023, oral presentations were held, and the Evaluation Committee finalized their scoring as follows: Circuit Transit Inc. 93/105 Points Freebee 78/105 Points; and WHEREAS, the Evaluation Committee has determined that Circuit, which is the highest-ranking firm, is the best qualified firm to provide circulator services and recommends that the City Commission authorize the appropriate City officials to execute an agreement with Circuit that includes the City's RFP, Circuit Transit Inc.'s proposal and finalization of certain terms such as the term and revenue component for these services, for an initial one-year period with an option to 1 renew for three additional one-year periods; and WHEREAS, Circuit currently provides these services in a satisfactory manner to the City; and WHEREAS, on April 18, 2023, a Notice of Intent to Award was posted on the City's website and on OpenGov.com, and resulted in no bid protests; and WHEREAS, funding for this Agreement will be distributed as follows: • Zone 1 Total: $942,611.78: o CRA will contribute 63% of costs from account numbers 163.638504.55200.548060.000000.000.000 and 166. 668602.55200.548060.000000.000.000 o The City will contribute the remaining 37% from account number 336.140201.54100.531170.000000.000.000 • Zones 2 and 3 Total: $186,330.00: o The City will contribute 100% of the costs from account number 336.140201.54100.531170.000000.000.000; and WHEREAS, the CRA will seek approval for its contribution amount through the CRA Board. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF HOLLYWOOD, FLORIDA: Section 1: That the foregoing "WHEREAS" clauses are ratified and confirmed as being true and correct and are incorporated in this Resolution. Section 2: That it approves and authorizes the execution, by the appropriate City officials, of the attached agreement embodying the terms and conditions approved by the City Commission with Circuit Transit Inc., together with such non -material changes as may subsequently be agreed to by the City Manager and approved as to form by the City Attorney. Section 3: That this Resolution shall be in full force and effect immediately upon its passage and adoption. 2 A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF HOLLYWOOD, FLORIDA, APPROVING AND AUTHORIZING THE APPROPRIATE CITY OFFICIALS TO EXECUTE AN AGREEMENT WITH CIRCUIT TRANSIT INC. FOR MICRO TRANSIT SERVICES IN AN ESTIMATED ANNUAL AMOUNT OF $1,128,942.00. PASSED AND ADOPTED this 7 day of <gar) 023. ATTES, PATRICIA-A. CERNY, MMC CITY CLERK APPROV, ORM: D ' UGLAS R. G ZALES CITY ATTON 3 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services PROFESSIONAL SERVICES CONTRACT FOR OPERATION OF CITYWIDE MICRO -TRANSIT SERVICES THIS CONTRACT is being entered into this 1st day of July, 2023 (the "Effective Date") by and between the City Of Hollywood (hereinafter the "City"), a municipal corporation of the State of Florida and Circuit Transit Inc. (hereinafter the "Company"), a corporation organized and existing under the laws of the State of Florida, having its principal office at 501 East Las Olas, Suite 300, Fort Lauderdale, Florida SECTION A — Contract Overview A-1 Summary of Contract (a) The subject matter of this Contract is to provide the vehicles, operate and manage a micro -transit service in the Service Area as defined in and Exhibits "A" (Scope of Work) and Exhibit "B" - RFP-045-23-SK- CITYWIDE MICRO -TRANSIT SERVICES, Exhibit "D" (Service Areas"), and Exhibit E, which sets forth the terms and conditions for the performance of services described herein, and the execution hereof by the parties hereto forms a legally binding contract. In the event of a conflict, the City's RFP Documents shall prevail unless otherwise stated in this Contract. (b) The Contract type is: This is a Non -Exclusive Contract. (c) The following documents are hereby incorporated into this Contract: (i) Exhibit "A" — Statement of Work (ii) Exhibit "B" - RFP-045-23-SK - Citywide Micro -Transit Services (iii) Exhibit "C" - Company's Proposal (iv) Exhibit "D" - Service Areas (v) Exhibit "E" - Pricing A-2 Contract Amount The Contract Amount shall not exceed $1,128,942.00 USD for the performance period. A-3 Performance Period (a) The performance period commences from Effective Date and continues for a period of 12 months. This Agreement may be renewed by the parties for three one-year periods upon mutual agreement of the parties and said renewal shall be in writing in accordance with Section D-13 of this Contract. SECTION B — Statement of Work B-1 Statement of Work (a) Services will be provided in accordance with the Statement of Work set forth in Exhibits "A" "B", "C", "D" and "E", SECTION C — Special Conditions C-1 Project Manager/Company Representative (a) The City designates Mark L. Johnson as the Project Manager for this Contract, who may be contacted at: mjohnson@hollywoodfl.org or (954) 921-3991 The City will provide written notice to the Company should there be a subsequent Project Manager change. The Project Manager will be the Company's principal point of contact at the City regarding any matters relating to this Contract, will provide all general direction to the Company regarding Contract performance, and will provide guidance regarding the City's goals and policies. The Project Manager is not authorized to waive or modify any material scope of work changes or terms of the Contract. (b) The Company designates Jason Bagley as the Company Representative for this Contract, who may be contacted at jason©ridecircuit.com The Company will provide written notice to the City should there be a subsequent Company 1 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services Representative change. The City has the right to assume that the Company Representative has full authority to act for the Company on all matters arising under or relating to this Contract. C-2 Pricing and Payment (a) Payment. Payment to the Company will be made only for the actual Services performed and accepted by the City, upon receipt of an invoice submitted in accordance with Section C-4, "Invoices". (b) The City will pay the Company in accordance with the pricing set forth in Exhibit "E" — Pricing to this Contract. (a) Reimbursable Travel Expenses. There are no reimbursable travel expenses payable under this Contract. C-3 Pricing Revisions Costing adjustments shall be governed by Exhibit "B", Section 1.70 and as set forth below: (a) For the term of this Contract, pricing may be revised for the reason(s) set forth below: • Change in minimum wage • Approved decision to add additional cars • Approved decision to adjust the number of service hours • Approved decision to add, adjust or modify additional services that increases costs for the Company (b) Each pricing revision permitted herein must be approved in writing by the Project Manager and, if approved, shall become effective thirty (30) days after notice of the change has been received by the City, or on such earlier or later date as may be agreed upon by the parties. However, any pricing changes will be governed by the City's Purchasing Ordinance and dependent upon the revisions, City Commission approval may be required. (c) Any pricing revision permitted pursuant to this section may be delayed or denied if the Company fails to submit a timely request or fails to provide adequate documentation in support thereof. (d) Any approved pricing revision is not retroactive, and any invoice pending on the date of approval of the pricing revision shall be paid on the basis of the pricing in effect on the date services were provided. C-4 Invoices (a) The Company will submit a monthly detailed invoice to the City, in a format to be defined by the Project Manager as negotiated with Company. Each invoice shall contain the following information: (i) the date of the invoice and invoice number; (ii) the purchase order number; (iii) the Contract Item(s) according to Exhibit E — Pricing against which charges are made; and, (iv) performance dates covered by the invoice. (v) service credits offered from advertising dollars received by Company (vi) Net revenue credits received by the Company Upon reconciliation of all errors, corrections, credits, and disputes, payment to the Company will be made in full within 30 calendar days. Invoices received without a valid purchase order number will be returned unpaid. The Company shall submit the original invoice to: accountspayable@hollywoodfl.orp or mail them to: City of Hollywood Accounts Payable, Room 119 P.O. Box 2229045 Hollywood, FL 33022-9045 (b) The Company shall forward a copy of the invoice to the Project Manager, with the following items: 2 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (I) receipts for any Reimbursable Travel Expenses, if applicable, associated with the invoice; and (ii) copy of the applicable Deliverable associated with the invoice C-5 Insurance (a) The Company shall procure and maintain, at its own expense, during the entire term of the Contract, the insurance coverages as identified in Exhibit "B", Section 3.17: (b) The insurance policy shall not contain any exceptions that would exclude coverage for risks that can be directly or reasonably related to the scope of goods or services in this contract. A violation of this requirement at any time during the term, or any extension thereof shall be grounds for the immediate termination of any contract entered in to pursuant to this contract. The City must be provided a signed statement from insurance agency of record that the full policy contains no such exception. Submit certificates of insurance to: City of Hollywood Department of Development Services P.O. Box 2229045 Hollywood, FL 33022-9045 A certified, true and exact copy of each of the project specific insurance policies (including renewal policies) required under this Section C-5 shall be provided to the City if so requested. (c) The certificates and endorsements for each insurance policy are to be signed by a person authorized by that insurer and licensed by the State of Florida and the company or companies must maintain a minimum rating of A-VII, as assigned by the A.M. Best Company. (d) If the Company fails to carry the required insurance, the City may (i) order the Company to stop further performance hereunder, declare the Company in breach, pursuant to Section C-6, terminate the Contract if the breach is not remedied and, if permitted, assess liquidated damages, or (ii) purchase replacement insurance and withhold the costs or premium payments made from the payments due to the Company or charge the replacement insurance costs back to the Company. (e) Any subcontractor or sub consultant approved by the City shall be required to procure, maintain and submit proof of insurance to the City of the same insurance requirements as specified above, and as required in this paragraph. (0 (g) The Company is encouraged to purchase any additional insurance it deems necessary. The Company is required to make its best efforts to remedy all injuries to persons and damage or loss to any property of the City caused in whole or in part by the Company, its subcontractors or anyone employed, directed or supervised by the Company. C-6 Warranty — Services The Company warrants that the services shall be performed in full conformity with this Contract and Exhibits "A" and "B", with the professional skill and care that would be exercised by those who perform similar services in the commercial marketplace, and in accordance with accepted industry practice. In the event of a breach of this warranty, or in the event of non-performance or failure of the Company to perform the services in accordance with this Contract, the Company shall, at no cost to the City, re -perform or perform the services so that the services conform to the warranty. However, if Company fails to perform, City may terminate this Agreement with or without cause consistent with Exhibit "A". 3 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services SECTION D — General Conditions D-1 Legal Notice (a) All legal notices required pursuant to the terms and conditions of this Contract shall be in writing unless an emergency situation dictates otherwise. Any notice required to be given under the terms of this Contract shall be deemed to have been given when (i) received by the party to whom it is directed by hand delivery or personal service, (ii) transmitted by facsimile with confirmation of transmission, (iii) transmitted by email with confirmation of receipt by addressee, or (iv) sent by U.S. mail via certified mail -return receipt requested at the following addresses: FOR THE CITY: Project Manager City of Hollywood 2600 Hollywood Blvd., Rm. 308 Hollywood, FL 33020 WITH A COPY TO: City Attorney City of Hollywood 2600 Hollywood Blvd., Rm. 407 Hollywood, FL 33020 FOR THE COMPANY: James Mirras Circuit Transit Inc. 501 East Las Olas Suite 300 Fort Lauderdale, FL 33301 (b) The parties shall provide written notification of any change in the information stated above. (c) An original signed copy, via U. S. Mail, shall follow facsimile transmissions. (d) For purposes of this Contract, legal notice shall be required for all matters involving potential termination actions, litigation, indemnification, and unresolved disputes. This does not preclude legal notice for any other actions having a material impact on the Contract. (e) Routine correspondence should be directed to the Project Manager or the Company Representative, as appropriate. D-2 Notice of Delay (a) If timely performance by the Company is jeopardized by the non -availability of City provided personnel, data, or equipment, the Company shall notify the City immediately in writing of the facts and circumstances causing such delay. Upon receipt of this notification, the City will advise the Company in writing of the action which will be taken to remedy the situation. (b) The Company shall advise the City in writing of an impending failure to meet established milestones or delivery dates based on the Company's failure to perform. Notice shall be provided as soon as the Company is aware of the situation; however, such notice shall not relieve the Company from any existing obligations regarding performance or delivery. D-3 Termination for Convenience The City shall have the right at any time to terminate further performance of this Contract, in whole or in part, for any reason whatsoever (including no reason) within 120-days notice and as more specifically set forth in Exhibit "B". Such termination shall be effected by written notice from the City to the Company specifying the extent and effective date of the termination. On the effective date of the termination, the Company shall terminate all work and take all reasonable actions to mitigate expenses. The Company shall submit a written request for incurred costs for services performed through the date of termination and shall provide any substantiating documentation requested by the City. In the event of such termination, the 4 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services City agrees to pay the Company within thirty (30) days after receipt of a correct, adequately documented written request. The City's sole liability under this Section is for payment of costs for services requested by the City and actually performed by the Company. D-4 Event of Default (a) If, during the term of this Contract, the Company (i) fails to deliver services that comply with the specifications, (ii) fails to deliver the services within the time specified in in this Contract including Exhibit "A" (iii) fails to make progress so as to endanger the performance of this Contract, (iv) becomes insolvent, bankrupt or makes an assignment for the benefit of creditors, or if a receiver or trustee in bankruptcy is appointed for the Company, or if any proceeding in bankruptcy, receivership, or liquidation is instituted against the Company and is not dismissed within 30 days following commencement thereof, or (v) fails to perform any of the other obligation or requirement of this Contract, then any of the aforementioned failures shall constitute an "Event of Default" under this Contract. Events of Default shall also include those items set forth in Exhibit "B" specifically Section 1.63. (b) If there occurs an Event of Default, the Company shall be entitled to 10 calendar days from written notice thereof to remedy the Event of Default, provided, however, such is capable of being remedied within that period. If the Event of Default can be remedied, but the remedy cannot be completed within the ten-day period, the Company may be allowed such additional time as may be reasonably necessary to remedy the Event of Default, provided, however, the remedy is commenced within the 10 day period and is diligently pursued to completion. If the Event of Default is incapable of remediation, or is not remedied as required herein, the City may, in addition to any other remedies available in law or equity, invoke any of the remedies provided for under Section D-5, "Termination for Default", below and as set forth in Exhibit "B" Section 1.64. D-5 Termination for Default (a) If the Event of Default is not remedied as required pursuant to Section D-4, "Event of Default", the City may, by written notice to the Company pursuant to Section D-1, "Legal Notice", terminate this Contract in whole or in part. (b) If this Contract is terminated in whole or in part because the Company has failed to provide services in compliance with the specifications by the deadline of remediation period, the City may acquire, under reasonable terms and in a manner it considers appropriate, replacement goods that are comparable to the services that the Company failed to deliver to the City, and the Company shall be liable to the City for any excess costs related thereto. If the City terminates this Contract only in part, the Company shall continue to perform the un-terminated obligations or portions of this Contract. (c) Force Majeure. This Contract shall be governed by the Force Majeure provision in Exhibit "B", Section 7.34. (d) The City retains the right to terminate for default immediately if the Company fails to maintain the required levels of insurance, fails to comply with applicable local, state, and Federal statutes governing performance of these services, or fails to comply with statutes involving health or safety. D-6 Limitation of Funding Company acknowledges that the obligation of City to pay Company is limited to the availability of funds appropriated in a current fiscal year period, and continuation of Contract into a subsequent fiscal year is subject to the appropriation of funds, unless otherwise authorized by law. The City reserves the right to reduce estimated or actual quantities, in whatever amount necessary, without prejudice or liability to the City, if funding is not available or if legal restrictions are placed upon the expenditure of monies for the services required under this Contract. In the event of a decrease or limitation in funding the Company reserves the right to reduce service levels or suspend service as needed. D-7 Changes — Fixed -Price Goods or Services (a) The City may at any time, , and without notice to the sureties, if any, request changes within the general scope of this Contract in any one or more of the following: (i) Description of services to be performed or goods to be provided including types of vehicles and number of vehicles. (ii) Time of performance (i.e., hours of the day, days of the week, etc.). (iii) Place of performance of the services. 5 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (iv) Time or place of delivery of goods (b) Upon written mutual agreement, Company and the City will determine the appropriate adjustment(s) to the services. (c) Any change to the cost of services will be based upon the schedule in Exhibit E: Pricing as determined by types of vehicles, number of vehicles and operating hours. (d) The Company must assert its right to an adjustment under this clause within 30 days from the date of receipt of the written order; however, if the City decides that the facts justify, the City may receive and act upon a proposal submitted before final payment of the Contract. (e) If the mutually agreed adjustment includes the cost of property made obsolete or excess by the change, the City shall have the right to prescribe the manner of the disposition of the property. (f) The Company shall provide current, complete, and accurate documentation to the City in support of any request for equitable adjustment. Failure to provide adequate documentation, within a reasonable time after a request from the City, will be deemed a waiver of the Company's right to dispute the equitable adjustment proposed by the City, where such equitable adjustment has a reasonable basis at the time it is determined by the City. D-8 Entire Contract, Section and Paragraph Headings (a) This Contract, including all Exhibits, represents the entire and integrated agreement between the City and the Company. It supersedes all prior and contemporaneous communications, representations, and agreements, whether oral or written, relating to the subject matter of this Contract. (b) The section and paragraph headings appearing in this Contract are inserted for the purpose of convenience and ready reference. They do not purport to define, limit or extend the scope or intent of the language of the sections and paragraphs to which they pertain. D-9 Severability The invalidity, illegality, or unenforceability of any provision of this Contract or the occurrence of any event rendering any portion or provision of this Contract void shall in no way affect the validity or enforceability of any other portion or provision of this Contract. Any void provision shall be deemed severed from this Contract, and the balance of this Contract shall be construed and enforced as if this Contract did not contain the particular portion or provision held to be void. The parties further agree to amend this Contract to replace any stricken provision with a valid provision that comes as close as possible to the intent of the stricken provision. The provisions of this clause shall not prevent this entire Contract from being void should a provision which is of the essence of this Contract be determined void. D-10 Waiver Waiver of any of the terms of this Contract shall not be valid unless it is in writing signed by each party. The failure of the City to enforce any of the provisions of this Contract, or to require performance of any of the provisions herein, shall not in any way be construed as a waiver of such provisions or to affect the validity of any part of this Contract, or to affect the right of the City to thereafter enforce each and every provision of this Contract. Waiver of any breach of this Contract shall not be held to be a waiver of any other or subsequent breach of this Contract. D-11 Modification/Amendment This Contract shall not be modified or amended except by the express written agreement of the parties, signed by a duly authorized representative for each party. Any other attempt to modify or amend this Contract shall be null and void and may not be relied upon by either party. D-12 Assignment Neither party may assign their rights nor delegate their duties under this Contract without the written consent of the other party. Such consent shall not be withheld unreasonably. Any assignment or delegation shall not relieve any party of its obligations under this Contract. D-13 Indemnification In addition to the insurance requirements set forth in Section C-5, "Insurance", the Company shall protect, indemnify and hold harmless the City, its officers, employees, agents, and consultants (collectively herein the "City") from any and all 6 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services claims, liabilities, damages, losses, suits, actions, decrees, and judgments including, attorney's fees, court costs or other expenses of any and every kind or character (collectively herein the "Liabilities") which may be recovered from or sought against the City, as a result of, by reason of, or as a consequence of, any intentional, wrongful or negligent act or omission, on the part of the Company, its officers, employees, or agents in the performance of the terms, conditions and covenants of the Contract, regardless of whether the Liabilities were caused in part by the City. This provision includes the indemnity requirements set forth in Exhibit "A", Section 1.46. The provisions and obligations under this section shall survive the expiration or earlier termination of this Agreement. Nothing in this Contract shall be construed to affect in any way the City's rights, privileges, and immunities under the doctrine of "sovereign immunity" and as set forth in Section 768.28, Florida Statutes. It is expressly agreed that the Company shall defend the City against the Liabilities and in the event that the Company fails to do so, the City shall have the right, but not the obligation, to defend the same and to charge all direct and incidental costs, including attorney's fees and court costs, to the Company. D-14 Patent Indemnity The Company hereby indemnifies and shall defend and hold harmless the City and its representatives respectively from and against all claims, losses, costs, damages, and expenses, including attorney's fees, incurred by City and its representatives, respectively, as a result of or in connection with any claims or actions based upon infringement or alleged infringement of any patent and arising out of the use of the equipment or materials furnished under the contract by the Company, or out of the processes or actions employed by, or on behalf of the Company in connection with the performance of the Contract. The Company shall, at its sole expense, promptly defend against any such claim or action unless directed otherwise by the City or its representative; provided that the City or its representatives shall have notified the Company upon becoming aware of such claims or actions and provided further that the Company's aforementioned obligations shall not apply to equipment, materials, or processes furnished or specified by the City or its representatives. Said Patent Indemnity includes the provisions set forth in Exhibit "B", Section 7.47, Patent and Copyright Indemnification. D-15 Audit of Records (a) In addition to the Audit requirements set forth below, the parties shall be governed by the Audit requirements set forth in Exhibit "B", Section 7.28, Audit Rights. (b) The Company agrees to maintain the financial books and records (including supporting documentation) pertaining to the performance of this Contract according to standard accounting principles and procedures. The books and records shall be maintained for a period of three years after completion of this Contract, except that books and records which are the subject of an audit finding shall be retained for three years after such finding has been resolved. If the Company goes out of business, the Company shall forward the books and records to the City to be retained by the City for the period of time required herein. (c) The City or its designated representative(s) shall have the right to inspect and audit (including the right to copy and/or transcribe) the books and records of the Company pertaining to the performance of this Contract during normal business hours. The City will provide prior written notice to the Company of the audit and inspection. If the books and records are not located within Broward County, the Company agrees to deliver them to the City, or to an address designated by the City within Broward County. In lieu of such delivery, the Company may elect to reimburse the City for the cost of travel (including transportation, lodging, meals and other related expenses) to inspect and audit the books and records at the Company's office. If the books and records provided to the City are incomplete, the Company agrees to remedy the deficiency after written notice thereof from the City, and to reimburse the City for any additional costs associated therewith including, without limitation, having to revisit the Company's office. The Company's failure to remedy the deficiency shall constitute a material breach of this Contract. The City shall be entitled to its costs and reasonable attorney fees in enforcing the provisions of this Section (d) If at any time during the term of this Contract, or at any time after the expiration or termination of the Contract, the City or the City's designated representative(s) find the dollar liability is less than payments made by the City to the Company, the Company agrees that the difference shall be either: (i) repaid immediately by the Company to the City or (ii) at the City's option, credited against any future billings due the Company. D-16 Confidentiality — City Information (a) The parties acknowledge that this Contract is subject to Chapter 119, Florida Statutes, entitled the "Public Records Act". 7 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services (b) All information, including but not limited to, oral statements, computer files, databases, and other material or data supplied to the Company is confidential and privileged. The Company shall not disclose this information, nor allow to it be disclosed to any person or entity without the express prior written consent of the City. The Company shall have the right to use any such confidential information only for the purpose of providing the services under this Contract, unless the express prior, written consent of the City is obtained. Upon request by the City, the Company shall promptly return to the City all confidential information supplied by the City, together with all copies and extracts. (c) The confidentiality requirements shall not apply where (i) the information is, at the time of disclosure by the City, then in the public domain; (ii) the information is known to the Company prior to obtaining the same from the City; (iii) the information is obtained by the Company from a third party who did not receive the same directly or indirectly from the City; or (iv) the information is subpoenaed by court order or other legal process, but in such event, the Company shall notify the City. In such event the City, in its sole discretion, may seek to quash such demand. (d) The obligations of confidentiality shall survive the termination of this Contract. D-17 Marketing Restrictions The Company may not publish or sell any information from or about this Contract without the prior written consent of the City. This restriction does not apply to the use of the City's name in a general list of customers, so long as the list does not represent an express or implied endorsement of the Company or its services. This restriction does not apply to general marketing of the services to promote and inform the public about the services. D-18 Taxes/Compliance with Laws (a) The Company, in the performance of the obligations of this Contract, shall comply with all applicable laws, rules and regulations of all governmental authorities having jurisdiction over the performance of this Contract including, but not limited to, the Federal Occupational Safety and Health Act. D-19 Licenses/Registrations During the entire performance period of this Contract, the Company shall maintain all federal, state, and local licenses, certifications and registrations applicable to the work performed under this Contract, including maintaining an active City of Hollywood business license if required. D-20 Non -Discrimination and Fair Employment Practices (a) Discrimination: The City of Hollywood is committed to promoting full and equal business opportunity for all persons doing business in Hollywood. The Company acknowledges that the City has an obligation to ensure that public funds are not used to subsidize private discrimination. Company recognizes that if the Company or their subcontractors or subconsultants are found guilty by an appropriate authority of refusing to hire or do business with an individual or company due to reasons of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, national origin, or any other legally protected status; City may declare the Company in breach of contract and terminate Contract. (b) Fair Employment Practices: In connection with the performance of work under this Contract, the Company agrees not to discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, national origin, or any other legally protected status. Such agreement shall include, but not be limited to, the following: employment; upgrading; demotion or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. (c) The Company further agrees to insert this provision in all subcontracts hereunder. Any violation of such provision by a Company shall constitute a material breach of this Contract. D-21 Employment of Unauthorized Aliens In accordance with the Immigration Reform and Control Act of 1986, the Company agrees that it will not employ unauthorized aliens in the performance of this Contract. D-22 Conforming Services 8 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services The services performed under this Contract shall conform in all respects with the requirements set forth in this Contract. The Company shall furnish the City with sufficient data and information needed to determine if the services performed conform to all the requirements of this Contract. D-23 Independent Contractor In the performance of services under this Contract, the Company and any other person employed by it shall be deemed to be an independent contractor and not an agent or employee of the City. The Company shall be liable for the actions of any person, organization or corporation with which it subcontracts to fulfill this Contract. The City shall hold the Company as the sole responsible party for the performance of this Contract. The Company shall maintain complete control over its employees and all of its subcontractors. Nothing contained in this contract or any subcontract awarded by the Company shall create a partnership, joint venture or agency with the City. Neither party shall have the right to obligate or bind the other party in any manner to any third party. D-24 Official, Agent and Employees of the City Not Personally Liable It is agreed by and between the parties of this Contract, that in no event shall any official, officer, employee, or agent of the City in any way be personally liable or responsible for any covenant or agreement therein contained whether expressed or implied, nor for any statement, representation or warranty made herein or in any connection with this Contract. D-25 Public Records The City is a public agency as defined by state law and is governed by Chapter 119, Florida Statutes, "Public Records Act". The City's Records are public records, which are subject to inspection and copying by any person (unless declared by law to be confidential). The following provisions are required by Section 119.0701, Florida Statutes, and may not be amended. Company shall comply with the public records law. Company shall keep and maintain public records required by the City in the performance of services under this Contract. Upon request from City's custodian of records, Company shall provide City with a copy of any requested public records or to allow the requested public records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes, or as otherwise provided by law. Company shall ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the Contract's term and following completion of the Contract if Company does not transfer the public records to City. Upon completion of the Contract, Company shall transfer, at no cost, to City, all public records in its possession or keep and maintain public records required by City to perform the services required under this Contract. If Company transfers all of the public records to City upon completion of the Contract, Company shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If Company keeps and maintains public records upon completion of the Contract, Company shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the city's custodian of public records, in a format that is compatible with the information technology systems of the City. IF A PARTY TO THIS CONTRACT HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO ITS DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT PATRICIA A. CERNY, CITY CLERK CUSTODIAN OF PUBLIC RECORDS AT (954) 921-3211, PCERNY@HOLLYWOODFL.ORG, 2600 HOLLYWOOD BLVD., HOLLYWOOD, FLORIDA 33020 AND STEVE STUART DIRECTOR OF PROCUREMENT AT (954) 921-3628 SSTEWART@HOLLYWOODFL.ORG. D-26 Use By Other Government Entities A governing body or its authorized representative and the State of Florida may join or use the contracts of local governments located within or outside this State with the authorization of the contracting vendor. It is understood and agreed by Company and the City that any governmental entity may purchase the services specified herein in accordance with the prices, terms, and conditions of this Agreement. It is also understood and agreed that each local entity will establish its own contract with Company, be invoiced therefrom and make its own payments to Company in accordance with the terms of the contract established between the new governmental entity and Company. In the event the Company allows another governmental entity to join the Contract, it is expressly understood that the City shall in no way be liable for the obligations of the joining governmental entity. 9 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services D-27 Governing Law This Contract, including appendices and Exhibits, and all matters relating to this Contract (whether in contract, statute, tort (such as negligence or otherwise), shall be governed by, and construed in accordance with, the laws of the State of Florida. This shall apply notwithstanding such factors which include, but are not limited to, the place where the contract is entered into, the place where the accident occurs and notwithstanding application of conflicts of law principles. The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District of Florida. D-28 Counterpart Signatures This Contract may be executed in counterparts. All such counterparts will constitute the same contract and the signature of any party to any counterpart will be deemed a signature to, and may be appended to, any other counterpart. Executed copies hereof may be delivered by facsimile or e-mail and upon receipt will be deemed originals and binding upon the parties hereto, regardless of whether originals are delivered thereafter. IN WITNESS WHEREOF, the parties hereto have caused this Contract to be executed by their duly authorized representatives. CITY OF HOLLYWOOD ,—DocuSigned by: Mayor •Irdri C,g I ILIC 4FA... ATTEST: ,—DocuSigned by: �• 784415EE2C0C47E APPROVED AS TO FORM: ,—DocuSigned by: 7/17/2023 Date COMPANY FDocuSigned by: AQ, fy ash I V dl I IC°,ICB... CEO DS hl4.r11,S C n,n,a.I1,S City Attorn717/2023 ap 9nitt)2A... Date 6/14/2023 Date 10 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT A — STATEMENT OF WORK Company to develop, implement and manage a Micro -Transit "On Demand" service (the "Service") in the areas identified in Exhibit D The Service will have the ability to be on demand and include smart stops as specified in this Statement of Work The Service will serve visitors, residents, and workers by providing a convenient, efficient mobility option to circulate throughout downtown Hollywood, the Beach, and portions of West Hollywood. The Service shall: • Operate in two micro -transit zones (MTZ-1/MTZ-2), covering approximate 4.6 square miles of coverage area, and provide on -demand service as illustrated in Exhibit D. • Operate a 6-month on -demand pilot test (MTZ-3), covering approximately 1.97 square miles of coverage area as illustrated in Exhibit D. • Operate a Pilot Fixed Route service between designated pick-up locations within Hollywood West and designated Beach/Downtown locations using a E-van from MTZ-1 as illustrated in Exhibit D • Ability to supplement any part of the service with a fixed route if deemed necessary through data and public needs. • Hours of operation and headways are to be initially proposed by Company until the level of demand is identified after a few months of operation and data collection. • Demonstrate the ability to scale up and down the fleet of vehicles and deploy them to various locations based on monthly, weekly, daily, and hourly fluctuations in demand in order to achieve a desired level of service. • Operate vehicles that meet the Federal Motor Vehicle Safety Standards and Regulations. • Provide a safe and pleasing passenger experience with capable, qualified and courteous drivers. • Feature a mobile application downloadable from both the Apple Store and Google Play Store with which will have the ability to charge a fee for service via a secured credit card payment system. • Feature a mobile application where the user will be able to locate his or her position and contact the next approaching vehicle with approximate wait times. • Provide a dedicated phone line so that users can call and request assistance. • System will be operational within 45 days from Notice to Proceed to include vehicle procurement, financial operating plan, sufficient liability coverage and mobile application. Service will be adjusted based upon needs identified from six months of data and the availability of funds. Once six months of data is received and analyzed per Data Reporting requirements in Section 1.9, b. the City and Company shall meet and negotiate terms for the year two renewal period. Ridership, service levels, service area, number of vehicles, ad revenue, fare revenue and overall contract performance will be determining factors in determining if service will remain the same or expand based on ridership demand. 1.1 Mobile Application a. Company to provide a mobile application which allows riders to request pick up and drop off locations. b. Ability to allow the user to connect from one mirco-transit zone to another (MTZ-2 and MTZ-3 will be combined into a single zone for the purpose of the pilot test) c. At no cost to the City, maintain updates to the application and be compatible to smart phones and other mobile devices. d. Provide ability to charge a fee per rider and issue discounts via promo -codes. e. Provide users with approximate time until pick up. f. Allow users to rate drivers and provide feedback. g. Feature a Google Maps based map (or equivalent) that identifies the boundaries of each Service Area. h. After a ride request has been accepted by a driver, depict the real-time location of vehicles on a map of the appropriate Service Area. i. Ability to track party and usage data. 1.2 Marketing and Branding a. In coordination with the City of Hollywood, the Company will develop and implement a branding strategy. Company will not implement any branding strategy without prior written approval from the City. Any changes to the branding strategy must be approved in writing by the City prior to implementation. b. Company to develop and implement a marketing program to promote awareness of the program. The City will have the right to request changes to the marketing program. 11 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services c. The City retains the right to review marketing materials prior to use and request changes or withdrawal of any marketing materials. 1.3 Vehicles and Infrastructure a. Company to procure, store, license, operate and maintain vehicles and related infrastructure including charging stations used in the service in accordance with applicable laws and regulations with the following requirements. i. Fleet Size. Unless the parties agree otherwise, Company will acquire and operate at its own expense no fewer than 8 GEM vehicles (includes one ADA accessible GEM on standby), 2 EV Vans (1 ADA Accessible), and 1 EV Sedan as part of this Service. Company to maintain and operate vehicles to satisfy the minimum levels of service and ADA accessibility requirements. b. Specifications. All vehicles will: i. Comply with all applicable laws and regulations. ii. Be fully electric. iii. Meet all safety standards established by applicable law or regulation. iv. Feature luggage carrying capacity. c. Branding. The branding strategy will be applied to all vehicles as follows: i. At all times during operation of any vehicles pursuant to this Contract, Company may include but is not limited to branding to all wheels, hoods, front panels, coping, roof and rear fenders unless otherwise approved by the City. ii. Company to develop a default vehicle wrap to be used when no paying advertiser has been identified for any vehicle or vehicles for a period of 7 days or longer unless otherwise approved by the City. iii. Exterior and interior advertising will not interfere with the placement or visibility of any branding required by this Contract, unless otherwise approved by the City. d. Licensing. Company to obtain and maintain proper licensing and registration of all vehicles at all times. e. Charging. The City will make available to the Company, City owned charging stations for vehicles although the City cannot ensure the availability of charging stations to service all vehicles in the fleet to satisfy the levels of service required by this Contract. Company to ensure charging stations are available to adequately service all vehicles in the fleet to satisfy the levels of service required by this Contract. f. Storing. The City will provide parking and operation space in a City -owned parking facility. Company will be responsible for storing and securing vehicles during times of non -operation. g. Maintenance and replacement. At Company's sole cost, Company to maintain the interior and exterior of all vehicles in good working order, in accordance with all applicable laws and regulations. Vehicles to be free of graffiti, vandalism, defacement and other damage to the satisfaction of the City. Company will replace any vehicle at its sole cost when the vehicle cannot be maintained in good working order, in accordance with applicable laws and regulations or it is no longer able to be maintained in accordance with the requirements of this Contract. Company to use its best efforts to restore non -operational vehicles to operation within 10 business days from the date of any incident requiring the vehicle to be removed from operation. Company to provide verbal and written notice of the City of any delay in restoring a non- operational vehicle that extends beyond ten (10) business days from the date of malfunction. If the city determines that any such delay is due to Company's lack of diligence the City will have the right to pursue any remedy provided for in this Contract or at law or equity. 1.4 Staffing a. General. Company to provide sufficient staffing to maintain levels of service required by this Contract. All persons provide services pursuant to this Contract will be employees, contractors or consultants hired by the Company. Company is solely responsible for all staffing decisions made pursuant to this Contract. b. Drivers. Company to obtain complete background checks on all drivers, including driving records, criminal checks and employment references, conduct initial drug testing, and provide a training program for newly hired drivers. Company will not hire any convicted felon or any person who has been convicted or pled guilty to driving under the influence of drugs or alcohol as a misdemeanor in any state. Company will not hire a driver with more than three (3) infractions relating to driving a motorized vehicle within the previous 24 months. Company to review each driver's driving and criminal records at least annually. c. Company to provide Living Wage and tips. 1.5 Attaining and Maintaining Levels of Service (LOS) a. General. Company to provide an LOS that meets customer demands at all times of Service operations. 12 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services b. Service Level review. Company and City to meet at least annually to review LOS and determine if any adjustments are necessary. Any agreed upon adjustments will be made in writing. 1.6 Trip Sharing a. The Services may permit drivers to transport more than one (1) party but no more than Five (5) parties in GEM vehicles, Three (3) parties in an E-Sedan, and Twelve (12) parties in the E-van, and Eight (8) parties in the ADA E-van simultaneously under the following conditions: i. Each passenger has a separate seatbelt. ii. The total number of passengers, including the driver does not exceed the vehicle's legal capacity. 1.7 Operational Requirements a. Company and all its employees, officers, managers, staff, subcontractors and subconsultants will comply with all applicable local, state and federal laws and regulations while performing work pursuant to this Contract including but not limited to all laws and regulations regarding the safe operation of vehicles. Company to prohibit drivers from texting or using smartphones, or other mobile device, eating, drinking, wearing headphones, and engaging in any activity that may cause the driver to become distracted while driving the vehicle. Parties acknowledge and agree that (i) drivers will only be permitted to wear Bluetooth enabled device or similar technology to provide service provided by this Contract in accordance with all laws governing such devices; and (ii) drivers may use smart phones mounted to the dashboard or windshield of the vehicles only in accordance with all laws governing such devices. b. Company must obtain all permits and approvals required in the ordinary course of business for the safe and legal operation of the Service, including without limitation, permits or approvals from the Florida Transportation Authority. Company is responsible for obtaining any permits and approvals required by the State of Florida for operation of the Service. c. Company to require all persons using the Service to comply with applicable local, state and federal laws and regulations relating to the use of seatbelts and alcohol consumption in vehicles. d. Company and its drivers are permitted to refuse service when, in the driver's opinion, a passenger poses a threat to himself or herself, other passengers, the driver, the vehicle or other vehicles or persons. e. Company is permitted to establish reasonable restrictions on the provision of services to non -service animals. 1.8 Operating Hours a. Company to provide the Service for 11 hours per day, seven days (7) days per week for MTZ Zone 1 b. Company to provide the Service for 8 hours per day, seven (7) days per week for MTZ Zone 2 c. Company to provide the Service for 8 hours per day, seven (7) days per week, for 6 months for MTZ Pilot Zone 3 d. Company to remove 1 EV-van from service in MTZ-1 to provide Fixed Route Service 2 days per week for a period of 6 months between established pick-up/drop off locations within MTZ 2 & 3 and the Hollywood Historic Downtown and the Beach area. e. After the Data Review, hours of operation may be adjusted as mutually agreed upon in writing by the parties. 1.9 Levels of Service Reporting a. Company to provide the city with monthly, quarterly and annual level of service and operations/financial reports for each micro -transit zone. Upon request, Company will provide the City with weekly level of service reports for each micro -transit zone. b. Data Reports to include: i. Number of parties on a daily, weekly and monthly basis ii. Number of paying customers iii. Gross/Net revenue collected for fare revenue credits iv. Number of vehicles not in operation on a daily, weekly and monthly basis v. Average wait time from request through the mobile app until arrival by assigned driver on a daily, weekly and monthly basis. vi. Average trip duration on a daily, weekly and monthly basis. vii. Pick-up and drop off location for each trip. viii. Average number of passengers per party per trip. ix. Average number of parties per trip. x. Number of passenger complaints received on a daily, weekly and monthly basis. c. Quarterly Reports d. Annual Reports 13 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services 1.10 Operational/Financial Report within thirty (30) days after each month, quarter and year, as applicable Company to submit to City Operational/Financial Reports containing the following information: a. Annual budget b. Annual and monthly financial information include revenue generated (including advertisement sales and miscellaneous revenue), expenses and capital resources. 1.11 Advertisement Sales a. Company shall sell space on the exterior or interior of the vehicles for the display of commercial advertising. Advertising Revenue in the amount of $115,100.00 shall be guaranteed annually (Annual Guaranteed Amount). All Advertising Revenue collected by the Company above the Annual Guaranteed Amount will belong to the Company. Company shall credit the City's monthly invoices for each MTZ with a prorated portion of the Annual Guaranteed Amount as shown in Exhibit E (Pricing). 1.12 Ridership Fares a. Company shall collect ridership fares for the services. b. Company shall credit the City's monthly invoice for each micro -transit zone with 100% of the Net Fare Revenue, defined below, that is generated and collected from ridership fares. c. Net Fare Revenue means all gross ridership revenue that is collected from the passengers for the services less all costs and expenses, including but not limited to sales taxes or other taxes imposed by law, Company administrative expenses, credit card processing fees and other billing related charging by third parties imposing similar processing charges. Company will be responsible for documenting all costs and expenses and related charges associated with the Net Fare Revenue calculations. 14 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT B — RFP-045-23-SK - Citywide Micro -Transit Services 15 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 ffoilyvvood FLORIDA REQUEST FOR PROPOSAL RFP-045-23-S K CITYWIDE MICRO -TRANSIT SERVICES FOR THE CITY OF HOLLYWOOD, FLORIDA (CITY) RFP Issue Date: February 1, 2023 Questions Due Date: February 22, 2023 Submittal Due Date: March 9, 2023, 3:00 pm DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City of Hollywood RFP-045-23-SK CITYWIDE MICRO -TRANSIT SERVICES TABLE OF CONTENTS I. SUMMARY II. INTRODUCTION III. SPECIAL TERMS AND CONDITIONS IV. SCOPE OF SERVICE V. EVALUATION CRITERIA VI. EVALUATION COMMITTEE VII. GENERAL TERMS AND CONDITIONS VIII. PROPOSAL SUBMISSIONS Attachments: A - EXHIBIT A - CSP Routes and Schedules B - Exhibit B-MTZ_Zones C - Exhibit C-Pricing DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 SUMMARY Summary The City is seeking shared public sector transit services that offer dynamically allocated routes and schedules in response to individual or aggregate consumer demand, using smaller vehicles and capitalizing on mobile GPS and internet connectivity. The City has successfully funded the operation of a micro -transit service in the downtown and A1A corridor for the last 4 years. The micro transit services have been well accepted with increasing ridership. The Current contract is set to expire and would like the opportunity to solicit new proposals that would complement a new community shuttle service as well as expansion of the service to other areas of the City, especially west of 1-95. The goal of the micro -transit service will be to transition paratransit customers by transporting them in a less expensive manner to a fixed route transfer point and/or address areas in the City with high concentrations of older and low-income residents who need access to transit. Any rider fees will be determined by the City and 100% of all net proceeds from fees generated by riders will be returned to the City in the form of a credit to each monthly invoice. The City has the right to audit the Contractor's collection of fees. The successful Vendor/Contractor will have demonstrated demand response experience particularly in areas with no existing service. The Contractor will own or have access to a fleet of environmentally friendly and sustainable vehicles that include fully accessible minibuses with capacity between 12 and 28 passengers. Vehicles should be small enough for energy efficiency, but large enough to handle occasional larger demands (schools, employment centers, transfer stations). Smaller low speed electric vehicles may be used on smaller streets and more acceptable neighborhoods. The strategic objective of this initiative is to identify and implement a sustainable micro -transit system that moves people to and from their destination. Another strategic objective is that over time this program will transition to being fully supported by the business community in Hollywood, Hollywood Beach, and the surrounding area. 1.2. Backgrouna Currently the City plans to operate a Community Shuttle System with three fixed routes (Northwest Loop - City Hall to N. Beach Park, A1A Loop - N. Beach Park to E Hallandale Blvd. and a Southeast Loop - City Hall to Pembroke Rd.) The fixed route system is expected to be operational by mid-2023 and will provide public transportation service to improve mobility, and ease parking demand and traffic congestion. This service is funded by Broward County Transit. In addition, there are Broward County buses, routes #1, 4, 7, 9 and US1 Breeze, providing services on a daily basis. Contact Information Simone Knight Senior Purchasing Agent Email: sknight©hollywoodfl.org Phone: (954) 921-3200 3 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Department: Development Services (Engineering, Building, Code Compliance, Community Development and Planning) .4. Timeline Release Project Date February 1, 2023 Pre -Proposal Meeting (Non- Mandatory) February 9, 2023, 10:00am Join from the meeting link https://cohfl.webex.com/cohfl/i.phpMTID=m6cb a791171165ad4ecd518f286c6c012 OR Join by meeting number Meeting number (access code): 2633 159 9680 Meeting password: 9PEjbnnYC32 OR Join from a mobile device (attendees only) +1-408-418-9388 Meeting number (access code) 2633 159 9680 Question Submission Deadline February 22, 2023, 5:OOpm Proposal Submission Deadline March 9, 2023, 3:OOpm 4 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 2. INTRODUCTION Purpose The City of Hollywood, Florida (City) is seeking responses from qualified and experienced firms, hereinafter referred to as the Contractor or Proposer, to provide Micro -transit rider services for the City, in accordance with the terms, conditions, and specifications contained in this solicitation. Responses to this solicitation are due by Thursday, March 9, 2023 at 3:00 pm, and will be opened in a virtual public setting on March 1, 2023 at 4:OOPM (EST) at https://cohfl.webex.com/cohfl/j.php?MTI D=m2fa08f6728891 bc5bc2d389b3a3e4290 . Submittals shall be received electronically through OpenGov Procurement. Hard copy submittals will not be accepted. Submittals shall be considered an offer on the part of the bidder/proposer, which offer shall be deemed accepted upon approval of the City, and in case of default, the City reserves the right to accept or reject any or all bids/proposals, to waive irregularities and technicalities, and request new bids/proposals. The City also reserves the right to award any resulting agreement as it deems will best serve the interests of the city. Pre -Proposal Conference and/or Site Visit (Non -Mandatory) There will be a non -mandatory pre -proposal conference and/or site visit scheduled for this solicitation. Attendance is required if the event is mandatory, and in the event that it is non - mandatory, it is strongly suggested that all Contractors attend the pre -proposal conference and/or site visit to receive information that may be critical to their understanding of this solicitation. Please keep in mind that site visits at other times might not be available. It is the sole responsibility of the Contractor to become familiar with the scope of the City's requirements prior to submitting a proposal. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, equipment, materials, and labor required. 2.3. OpenGov The City of Hollywood uses Opengov, the e-Procurement Portal ("Portal") (https://procurement.opengov.com/portal/hollywoodfl/projects/36720) to administer the competitive solicitation process, including but not limited to soliciting proposals, issuing addenda, posting results and issuing notification of an intended decision. The City shall not be responsible for a Proposer's inability to submit a proposal by the proposal end date and time for any reason, including issues arising from the use of OpenGov. Point of Contact For information concerning procedures for responding to this solicitation, contact the Point of Contact within the Office of Procurement Services, Simone Knight, Senior Purchasing Agent at sknight@hollywoodfl.org or by phone at (954) 921-3200, or Steve Stewart, Chief Procurement Officer (CPO), at sstewart@hollywoodfl.org or by phone at (954) 921-3232. Such contact is to be for clarification purposes only. All questions must be submitted in writing via the Portal by Wednesday, February 22, 2023, by 5:00 pm, in order to receive a timely response. 5 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Project Manager: Solange Baquero, Administrative Specialist II, at dbaquero- meza@hollywoodfl.org or by phones at (954) 921-3900 Ext: 6641. For information concerning technical specifications, please utilize the question and answer feature provided by the Portal at https://procurement.opengov.com/portal/hollywoodfl. Questions of a material nature must be received prior to the cut-off date specified in the solicitation schedule. Material changes, if any, to the scope of services or bidding procedures will only be transmitted by written addendum. (See addendum section of the the Project Page). Proposers please note: No part of your proposal can be submitted via FAX. No variation in price or conditions shall be permitted based upon a claim of ignorance. Submission of a proposal will be considered evidence that the Proposer has familiarized themselves with the nature and extent of the work, and the equipment, materials, and labor required. The entire proposal response must be submitted in accordance with all specifications contained in this solicitation. The questions and answers submitted in the Portal shall become part of any contract that is created from this solicitation. It is the sole responsibility of the Proposer to ensure that their proposal is submitted electronically through the Portal. Cone of Silence The City of Hollywood City Commission adopted Ordinance No. 0-2007-05, which created Section 30.15(F) imposing a Cone of Silence for certain City purchases of goods and Services. The Cone of Silence refers to limits on communications held between vendors and vendor's representatives and City elected officials, management and staff during the period in which a Formal Solicitation is open. The Ordinance does allow potential vendors or vendor's representatives to communicate with designated employees for the limited purpose of seeking clarification or additional information. The names and contact information of those employees that may be contacted for clarification or additional information are included in the solicitation. The Cone of Silence does not prohibit a vendor or vendor's representative from communicating verbally, or in writing with the City Manager, the City Manager's designee, the City Attorney or the City Attorney's designee on those procurement items to be considered by the City Commission. The Cone of Silence does not prohibit a vendor or vendor's representative from making public presentations at a duly noticed pre -proposal conference or duly noticed evaluation committee meeting or from communicating with the City Commission during a duly noticed public meeting. The Cone of Silence shall be imposed when a formal competitive solicitation has been issued and shall remain in effect until an award is made, a contract is approved, or the City Commission takes any other action which ends the solicitation. To view the Cone of Silence, go to the City of Hollywood Code of Ordinance online, and view Section 30.15[ All communications regarding this solicitation should be sent in writing to the Procurement Services Division as identified in this solicitation. 6 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3. SPECIAL TERMS AND CONDITIONS Addenda, Changes, and Interpretations It is the sole responsibility of each firm to notify the Point of Contact utilizing the question and answer feature provided by the Portal and request modification or clarification of any ambiguity, conflict, discrepancy, omission or other error discovered in this competitive solicitation. Requests for clarification, modification, interpretation, or changes must be received prior to the Question and Answer (Q & A) Deadline. Requests received after this date may not be addressed. Questions and requests for information that would not materially affect the scope of services to be performed or the solicitation process will be answered within the question and answer feature provided by the Portal and shall be for clarification purposes only. Material changes, if any, to the scope of services or the solicitation process will only be transmitted by an official written addendum issued by the City and uploaded to the Portal as a separate addendum to the solicitation. Under no circumstances shall an oral explanation given by any City official, officer, staff, or agent be binding upon the City and should be disregarded. All addenda are a part of the competitive solicitation documents and each firm will be bound by such addenda. It is the responsibility of each to read and comprehend all addenda issued. Changes and Alterations Proposer may change or withdraw a proposal at any time prior to proposal submission deadline; however, no oral modifications will be allowed. Modifications shall not be allowed following the proposal deadline. 3.3. Proposer's Costs The City shall not be liable for any costs incurred by Proposers in responding to this solicitation. 3.4. Pricing/Delivery All pricing must include delivery and installation and be quoted FOB: Destination, unless specified otherwise in #SCOPE OF SERVICE section . 3.5. Price Validity Prices provided in this solicitation shall be valid for at least One -Hundred and Twenty (120) days from time of solicitation opening unless otherwise extended and agreed upon by the City and Proposer. No Exclusive Contract Proposer agrees and understands that the contract shall not be construed as an exclusive arrangement and further agrees that the City may, at any time, secure similar or identical services from another vendor at the City's sole option. Responsive In order to be considered responsive to the solicitation, the firm's proposal shall fully conform in all material respects to the solicitation and all of its requirements, including all form and substance. 7 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Responsible In order to be considered as a responsible firm, firm shall be fully capable to meet all of the requirements of the solicitation and subsequent contract, must possess the full capability, including financial and technical, to perform as contractually required, and must be able to fully document the ability to provide good faith performance. 3.9. Minimum Qualifications To be eligible for award of a contract in response to this solicitation, the Proposer must demonstrate that they have successfully completed services, as specified in the #SCOPE OF SERVICE section of this solicitation, are normally and routinely engaged in performing such services, and are properly and legally licensed (if required) to perform such work. In addition, the Proposer must have no conflict of interest with regard to any other work performed by the Proposer for the City. 3.10. Award of Contract Award may be in the aggregate, or by line Item, or by group, whichever is determined to be in the best interest of the City. Award will be made to the responsive and responsible Proposer, quoting the lowest price, for that product/service that will best serve the needs of the City. The City also reserves the right to accept or reject any or all proposals, part of proposals, and to waive minor irregularities or variations to specifications contained in proposals, and minor irregularities in the bidding process. The City also reserves the right to award the contract on a split order basis, lump sum basis, individual item basis, or such combination as shall best serve the interest of the City. 3.11. Manufacturer/Brand/Model Specific Request This is a manufacturer/brand/model specification. No substitutions will be allowed unless specified in the #SCOPE OF SERVICE section. 3.12. Contract Period The initial contract term shall commence upon date of award by the City for a one (1) year term. The City reserves the right to renew the contract for three additional one-year terms, providing all terms, conditions and specifications remain the same, both parties agree to the extension, and such extension is approved by the City. In the event services are scheduled to end because of the expiration of this contract, the Contractor shall continue the service upon the request of the City as authorized by the awarding authority. The extension period shall not extend for more than 120 days beyond the expiration date of the existing contract. The Contractor shall be compensated for the service at the rate in effect when this extension clause is invoked by the City. .13. Warranties of Usage Any estimated quantities listed are for information and tabulation purposes only. No warranty or guarantee of quantities needed is given or implied. It is understood that the Contractor will furnish the City's needs as they arise. 8 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3.14. Rules and Submittals of Proposals The signer of the proposal must declare that the only person(s), company or parties interested in the proposal as principals are named therein; that the proposal is made without collusion with any other person(s), company or parties submitting a proposal; that it is in all respects fair and in good faith, without collusion or fraud; and that the signer of the proposal has full authority to bind the principal proposer. 3.15. Conflict of Interests Prohibited Any respondent submitting a response to this solicitation is responsible for being aware of, and complying with Section 34.02 of the City Code of Ordinances. If you have questions concerning whether you may or may not need to comply with the ordinance, please contact the City of Hollywood, City Clerk's Office at 954-921-3211. 3.16. Protest Procedure Any respondent who is not recommended for award of a contract and who alleges a failure by the City to follow the City's Procurement Code or any applicable law may protest to the CPO, by delivering a letter of protest to the CPO in accordance with Section 38.52 of the City's Procurement Code within five days after a notice of intent to award is posted on the City's web site, BIDSYNC, City Clerk's Office, Open Government, and/or City's Sunshine Board (https://www. hollywoodfl.orq/Archive. aspx?AM I D=140). 3.17. Insurance Requirements Contractor shall maintain, at its sole expense, during the term of this agreement the following insurances: A. Commercial General Liability Insurance naming the City as an additional insured with not less than the following limits: General Aggregate $1,000,000 Products-Comp/Op Aggregate $1,000,000 Personal and Advertising Injury $1,000,000 Each Occurrence $1,000,000 Coverage shall include contractual liability assumed under this agreement, products and completed operations, personal injury, broad form property damage, and premises - operations. B. Commercial Automobile Liability Insurance naming the City as an additional insured with not less than the following limits: Combined Single Limit $1,000,000 Coverage shall include contractual liability assumed under this agreement, owned, hired and non -owned vehicles. Worker's Compensation: 9 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 C. Worker's Compensation Insurance Prior to the commencement of work governed by this contract, the contractor shall obtain Workers' Compensation Insurance with limits sufficient to respond to the applicable State statues. Limits of Liability: Statutory -State of Florida Covering the contractor and the contractor's employees with not less than the following limits: Employers Liability: $100,000, bodily injury by accident $500,000 bodily injury by Employee $500,000 bodily injury by Policy Limit The City of Hollywood needs to be the certificate holder as per the following format: City of Hollywood (nothing else on this line) Name of Department Department Address Department Address Coverage shall be provided by a company or companies authorized to transact business in the state of Florida and the company or companies must maintain a minimum rating of A-VII, as assigned by the A.M. Best Company. Please Note: The Certificate shall contain a provision that coverage afforded under the policy will not be cancelled until at least thirty (30) days prior written notice has been given to the City. Certificates of insurance, reflecting evidence of the required insurance, shall be provided to the City. In the event the Certificate of Insurance provided indicates that the insurance shall terminate and lapse during the period of this Agreement, the vendor shall furnish, at least thirty (30) days prior to the expiration of the date of such insurance, a renewed Certificate of Insurance as proof that equal and like coverage for the balance of the period of the Agreement or extension thereunder is in effect. The insurance policy shall not contain any exceptions that would exclude coverage for risks that can be directly or reasonably related to the scope of goods or services in this bid/proposal. A violation of this requirement at any time during the term, or any extension thereof shall be grounds for the immediate termination of any contract entered in to pursuant to this bid/proposal. In order to show that this requirement has been met, along with an insurance declaration sheet demonstrating the existence of a valid policy of insurance meeting the requirements of this bid/proposal, the successful proposer must submit a signed statement from insurance agency of record that the full policy contains no such exception. The City reserves the right to require additional insurance in order to meet the full value of the contract. The City reserves the right to require any other insurance coverage it deems necessary depending upon the exposures. 10 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 3.18. Uncontrollable Circumstances (Force Majeure) The City and Contractor will be excused from the performance of their respective obligations under this agreement when and to the extent that their performance is delayed or prevented by any circumstances beyond their control including, fire, flood, explosion, strikes or other labor disputes, acts of God or public emergency, war, riot, civil commotion, malicious damage, act or omission of any governmental authority, delay or failure or shortage of any type of transportation, equipment, or service from a public utility needed for their performance, provided that: A. The non performing party gives the other party prompt written notice describing the particulars of the Force Majeure including, but not limited to, the nature of the occurrence and its expected duration, and continues to furnish timely reports with respect thereto during the period of the Force Majeure; B. The excuse of performance is of no greater scope and of no longer duration than is required by the Force Majeure; and C. No obligations of either party that arose before the Force Majeure causing the excuse of performance are excused as a result of the Force Majeure; and D. The non -performing party uses its best efforts to remedy its inability to perform. Notwithstanding the above, performance shall not be excused under this Section for a period in excess of two (2) months, provided that in extenuating circumstances, the City may excuse performance for a longer term. Economic hardship of the Contractor will not constitute Force Majeure. The term of the agreement shall be extended by a period equal to that during which either party's performance is suspended under this Section. 3.19. Supplier Fiona (oracle) rayrnent Metnoa The City has implemented software that contains a supplier portal allowing suppliers to submit and update their information via the supplier portal. New suppliers will be required to register; and current suppliers will need to confirm and update their information. Firms are responsible for ensuring that all contact, payment, and general information is updated at all times, and will not hold the City liable for any inaccurate information. 3.20. Debarred or Suspended Bidders or Proposers Firm(s) certifies, by submission of a response to this solicitation, that neither it nor its principals and subcontractors are presently debarred or suspended by any federal, state, county or municipal department or agency. 3.21. Public Records/Trade Secrets/Copyright All responses will become the property of the City. The Consultant's response to the solicitation is a public record pursuant to Florida law and is subject to disclosure by the City pursuant to Chapter 119.07, Florida Statutes ("Public Records law"). The City shall permit public access to all documents, papers, letters or other material submitted in connection with this solicitation and the Contract to be executed for this solicitation, subject to the provisions of Chapter 119, Florida Statutes. 11 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Any language contained in the Consultant's response to the solicitation purporting to require confidentiality of any portion of the Consultant's response to the solicitation, except to the extent that certain information is in the City's opinion a Trade Secret pursuant to Florida law, shall be void. If a Consultant submits any documents or other information to the City that the Consultant claims is Trade Secret information and exempt from Florida Statutes Chapter 119.07 ("Public Records Laws"), the Consultant shall clearly designate that it is a Trade Secret and that it is asserting that the document or information is exempt. The Consultant must specifically identify the exemption being claimed under Florida Statutes 119.07. The City shall be the final arbiter of whether any information contained in the Consultant's response to the solicitation constitutes a Trade Secret. The City's determination of whether an exemption applies shall be final, and the Consultant agrees to defend, indemnify, and hold harmless the City and the City's officers, employees, and agent, against any loss or damages incurred by any person or entity as a result of the City's treatment of records as public records. In the event of Contract award, all documentation produced as part of the Contract shall become the exclusive property of the City. Proposals purporting to be subject to copyright protection in full or in part will be rejected. EXCEPT FOR CLEARLY MARKED PORTIONS THAT ARE BONA FIDE TRADE SECRETS PURSUANT TO FLORIDA LAW, DO NOT MARK YOUR RESPONSE TO THE SOLICITATION AS PROPRIETARY OR CONFIDENTIAL. DO NOT MARK YOUR RESPONSE TO THE SOLICITATION OR ANY PART THEREOF AS COPYRIGHTED. 3.22. PUBLIC RECORDS GENERAL IF THE CONSULTANT HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONSULTANT'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: (954.921-3211), pcerny@hollywoodfl.org, CITY CLERK'S OFFICE, 2600 HOLLYWOOD BLVD, HOLLYWOOD, FLORIDA 33020) Consultant shall: A. Keep and maintain public records that ordinarily and necessarily would be required by the City in order to perform the service. B. Upon request from the City's custodian of public records, provide the City with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in Chapter 119, Florida Statutes. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of this contract if the Consultant does not transfer the records to the City. D. Upon completion of the Contract, transfer, at no cost, to the City all public records in possession of the Consultant or keep and maintain public records required by the City to perform the service. If the Consultant transfers all public records to the City upon completion of this Contract, the Consultant shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Consultant keeps and maintains public records upon completion of this Contract, 12 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 the Consultant shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the City, upon request from the City's custodian of public records, in a format that is compatible with the information technology systems of the City. It is solely and exclusively the Contractor's responsibility to familiarize itself with Chapter 119, Florida Statutes, and to ensure compliance with its requirements. 3,23. Tie Breaker In cases where there is a tie for the bid award, the award shall be made by giving preference to the low bidder(s) with the following items (in this order): • (1) maintenance of a drug -free workplace in accordance with the requirements of Florida Statutes Section 287.087, • (2) local Hollywood vendor preference, • (3) closest proximity/location to project site or City Hall, and/or • (4) minority -owned or disadvantaged business status. If a tie still exists after the aforementioned tiebreakers are utilized, the Chief Procurement Officer will make a recommendation for award among the tied bidders. 13 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 4. SCOPE OF SERVICE Project Description The successful Vendor/Contractor will provide a year-round micro -transit program that provides connectivity to the Community Shuttle Program (CSP), this includes areas along the US 1/Federal Highway Corridor, Historic Downtown, and Hollywood Beach areas. In addition, the service will provide connectivity to various points of interest and Transportation hubs in areas west of the City designated as micro -transit zones. The service must be reliable, predictable and easy to access. Program may include supplementary service during special events requiring vehicles, personnel and resources. Circulator services may also expand to other areas of the City to support mobility options and reduction of traffic congestion as determined by the City and City Redevelopment Agency (CRA). The applicant should provide as part of their proposal a tentative schedule of service based on their experience in similar markets and assessment of demand in the area. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA. 4.2. I echnical Specifications The use of environmentally friendly vehicles is preferred and must meet required ADA accessibility standards. The Contractor will provide the necessary vehicles, staff, and resources to service the estimated schedule in Exhibit A - CSP Routes and Schedules throughout the term of the contract. There is no need to have vehicles equipped with GPS units although it is preferred. The Contractor shall provide professional, experienced, well-groomed hospitality -oriented personnel and resources to communicate engagingly with riders while answering their questions. Personnel must hold the required, up-to-date applicable licenses, if required, have a clean driving record and be comfortable speaking knowledgably about the City/CRA as a visitor destination. The ability to converse in English is required. Bilingual drivers and other languages (French and Spanish) is desirable, but not required. All drivers must participate in a Florida Department of Transportation (FDOT) approved drug testing program. The City/CRA reserves the right to require the immediate dismissal of any personnel who fail to meet the standard outlined above. Relief personnel shall be readily available and provided by the Vendor throughout the term of the contract. The Contractor will ensure that all personnel assigned to this program wear professional, standardized, uniforms that are clean and well -pressed at all times. The Contractor will be responsible for appropriate storage, maintenance, and operational safety of all vehicles provided for this effort. The Contractor will be responsible for replacing vehicles that break down or have mechanic problems at no extra cost to the City/ CRA. The replacement should be addressed during shift when possible but no longer than 12-24 hours from the time of the event. In the event a vehicle needs to be replaced, such replacement vehicle shall match wrapping and conditions of the vehicle that needs repairs. 14 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Applicants are encouraged to provide risk mitigation plans below for different time frames for vehicles to be out of service (i.e., one day, one week, one month) The Contractor will a provide a secure website and cell phone application that allows users to quickly locate and secure a ride. The application should be downloadable from the Apple Store or Play Store. The website and cell phone application should also have the ability to charge a fee for service via secure encrypted credit card payments. Contractor Qualifications The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five (5) years' experience and at least two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration. The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: The minimum requirement by the City is that all drivers must be enrolled in an approved FDOT drug testing program and have passed a drug screening test, have the required FL driver license, and a favorable background investigation. .4. Deliveraoies and Objectives The following deliverables are required: A. Auditing tools to track vehicle usage and gross/net revenues from passenger fees and advertising. Generation of monthly reports that provide ridership totals, service heat maps with micro -transit zone usage, demand and capability analytics. In addition, reports shall contain driver performance metrics such as riders per hour, wait times, and the number of missed pick-ups. B. Reliable Transit Program. Documented daily vehicle safety inspections prior to start of day, and a documented preventive maintenance program. Reporting frequency will be determined between the City/CRA and the Contractor's ridership totals. C. Risk Mitigation Plan. A written plan that addresses risks associated with the operation of the micro transit program and mitigation strategies that will be used by the Contractor to minimize risk. D. Maintenance/Recovery Plan. The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. 4.5. Project Area There are three (3) Micro -Transit Zones (MTZ). Each MTZ will be finalized following award and may be modified based on ridership and need. Each MTZ is described in the attached Exhibit B - MTZ Zones. Schedule of Performance The applicant will provide a tentative schedule of service based on their experience in similar markets. This schedule is subject to change and be modified depending on the needs and conditions determined by the City/CRA and provider. Offerors are encouraged to provide service connecting downtown and the beach and must provide adequate description on how the service will do this and overcome challenges. 15 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Advertising and Revenue Sharing ADVERTISEMENT SALES SERVICES. (a) The Contractor will sell space upon its vehicles for the display of commercial advertising. The purpose is to raise revenues to partially finance the operation of the micro -transit services. (b) The Contractor will pay to the City 50% of the Net Advertising Revenue received by the Contractor in connection with all (i) exterior advertising sales; (ii) interior video advertising sales; (iii) event marketing campaign sales; and (iv) marketing efforts for advertising sales (collectively, the "Advertisement Sales Services" and the advertisements so sold, the "Advertisements"). Net Advertising Revenue means the gross advertising revenue received less all -other costs and expenses, including but not limited to advertisement design and production costs, incurred by the Company in connection with providing the Advertisement Sales Services. (c) The Contractor shall determine the methods, details, and means for performing the Advertisement Sales Services. The Contractor will not accept advertising content that includes or is related to the below (1-7) without the prior written approval from the City. 1. Discriminates against a person or section of the community on account of race, sex, age, sexual preference, religion, disability, sexual orientation or political belief. 2. Contains strong or obscene language. 3. Promotes or opposes tobacco or alcohol products and controlled substances. 4. Contains sexual or reproductive material, 5. Promotes or opposes "adult entertainment" strip clubs and/or the sale of pornographic materials. 6. Promotes the sale or distribution of firearms. 7. Contravenes any applicable law. (d) The Contractor shall invoice each such advertiser for amounts owed for Advertisement Sales Services. The Contractor shall provide a service credit in the amount of 50% of the Net Advertising Revenue to the City on the following month's submitted invoice after receipt by the Contractor of the amounts due from each advertiser. The Contractor must submit proof of invoices for amounts owed to Contractor for Advertisement Sales Services, during each advertisement period, whether or not invoiced funds are actually received by the Contractor. Example: For illustration purposes, the Contractor submits an invoice to a Media Buyer in the amount due of $25,000.00 for Advertisement Sales Service on January 2023 and the funds were received from that Media Buyer during the month of March 2023. The Contractor will provide a service credit to the City in the amount of $12,500.00 on the April 2023 invoice. 16 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 5. EVALUATION CRITERIA A Selection Committee will review and evaluate submittals to determine if they meet all of the requirements in this solicitation to be deemed responsive and responsible. The following evaluation criteria will be used to evaluate and score each submittal: No. Evaluation Criteria Scoring Method Weight (Points) 1. Approach and Methodology The Contractor shall explain in detail how their company can meet the requirements of the work outlined in the SOW, provide a timeline/plan-of-action detailing each phase for this effort, provide an organization chart detailing the labor for this effort, provide the recruiting effort for maintaining qualified drivers, and detail the numbers and types of vehicles provided and how they will include additional vehicles if the City expands the routes. Points Based 15 (14.3% of Total) 2. Environmental Benefits The Contractor shall provide details and quantify any environmental benefits or sustainability initiatives that they will use for this effort. Points Based 10 (9.5% of Total) 3. Contractor Capabilities The Contractor shall provide overall organizational and financial capabilities and other key components to include organizational reporting structure, quality control, quality assurance, research and development, technical training and parts support, response time, product capabilities, and the ability to furnish multiple vehicle configurations. The Contractor shall provide a general description of the company, including annual revenue, facilities location, number of permanent and part-time employees, and current and project workload. This description is intended to provide information to the City of Hollywood to evaluate the capability and capacity of the Contractor to perform the work. The City of Hollywood may conduct a site -visit of the Contractor's facility during the evaluation process. Points Based 10 (9.5% of Total) 17 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 4. Driver's Qualifications The Contractor shall provide the requirements/certifications/training requirements for their drivers. NOTE: minimum requirement by the City is that all drivers must be enrolled in an FDOT approved drug testing program, pass a drug screening test, have the appropriate FL driver's license, and have a favorable background investigation. Points Based 10 (9.5% of Total) 5. Firm's Qualifications and Experience The Contractor shall submit a listing of work experience for projects similar in scope and nature to the work described in the Scope of Work. A minimum of five years (5) experience and two (2) projects (preferably with a government entity) shall be submitted and include a description of the work, project value, value of the work performed by the Contractor, and work duration and dates. The Contractor must submit at least three (3) references for projects of similar size, scope, and complexity. The references will be reviewed and scored as to whether services performed were satisfactory and meet the aforementioned criteria. Points Based 10 (9.5% of Total) 6. ADA Compliance The Contractor shall provide details on how their proposed vehicles meet ADA accessibility requirements. Points Based 5 (4.8% of Total) 7. Maintenance/Recovery Plan The Contractor shall provide their maintenance plan and recovery plan to keep the vehicles in circulation at all times with no interruptions. The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken. Points Based 10 (9.5% of Total) 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 8. Risk Mitigation Plan The contractor must provide a risk mitigation plan on potential risks that may occur with this service and the steps they will take to mitigate/reduce the risk level. Points Based 10 (9.5% of Total) 9. Local Vendor Preference If applicable, the local Hollywood Vendor/Contractor shall have the burden of demonstrating that it maintains a permanent place of business with full-time employees within the City limits and has done so for a minimum of one year prior to the date of issuance of a bid or proposal solicitation within Hollywood, Florida. All supporting documentation (e.g., City valid local business tax receipt) for local preference eligibility must be received with the bid package prior to the bid opening date and time. Points Based 5 (4.8% of Total) 10. Pricing The Contractor must provide a Fixed Pricing Rate for this Service to include all direct and indirect costs in fixed monthly rates for this effort. The price for each offeror will be compared against the values assigned the various elements of the technical proposal. The objective of this process is to obtain the best available combination of technical capability and price. Points Based 20 (19% of Total) 19 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Each Selection Committee member will convert their maximum available point score (cardinal number) for each Submitter into an ordinal number designating the ranking (as first, second, or third. For example: Cardinal Number Ordinal Number 99 1 95 2 91 3 88 4 84 5 The ordinal scores from each Selection Committee member for each Submitter shall be added together to calculate a total ordinal score. The Submitter with the lowest ordinal score will be ranked highest for award preference. The Submitter with the second lowest total ordinal score will be ranked second highest for award preference, and so on, until all Submitters are ranked. During the evaluation process, the Selection Committee may, at its discretion, request oral presentations from banks to clarify information or answer questions on submittals. A public Selection Committee meeting to complete this evaluation is anticipated to take place in March 2023 followed by City Commission approval of an award tentatively scheduled for May 2023. Selection Committee meeting notices shall be posted on the City's Sunshine Board (https:/1 . holiywoodfl.orq/Archive. aspx"?AM I D=140). 20 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 GENERAL TERMS AND CONDITIONS INTENT It is the policy of the City to encourage full and open competition among all available qualified vendors. All vendors regularly engaged in the type of Work specified in the Solicitation are encouraged to submit proposals. To receive notification and to be eligible to bid vendor should be registered with OpenGov. Vendors may register with the OpenGov (registration is free) to be included on a mailing list for selected categories of goods and Services. In order to be processed for payment, any awarded vendor must register with the City by completing and returning a Vendor Application and all supporting documents. For information and to apply as a vendor, please visit our website at hollywoodfl.orq to download an application and submit it to Procurement Services Division. It is the intent of the City of Hollywood, FL ("the City"), through this solicitation and the contract conditions contained herein, to establish to the greatest possible extent complete clarity regarding the requirements of both parties to the agreement resulting from this solicitation. Before submitting a bid/proposal, the Vendor shall be thoroughly familiarized with all contract conditions referred to in this document and any addenda issued before the bid/proposal submission date. Such addenda shall form a part of the SOLICITATION and shall be made a part of the contract. It shall be the Vendor's responsibility to ascertain that the bid/proposal includes all addenda issued prior to the bid/proposal submission date. Addenda will be posted on the City's Procurement Portal along with the SOLICITATION. The terms of the SOLICITATION and the selected Vendor's bid/proposal and any additional documentation (e.g. questions and answers) provided by the Vendor during the solicitation process will be integrated into the final contract for services entered into between the City and the selected Vendor. The Vendor shall determine, by personal examination and by such other means as may be preferred, the conditions and requirements under which the agreement must be performed. 7.2. PROPOSER'S RESPONSIBILITIES Proposers are required to submit their bids/proposals upon the following express conditions: A. Proposers shall thoroughly examine the drawings, specifications, schedules, instructions and all other contract documents. B. Proposers shall make all investigations necessary to thoroughly inform themselves regarding delivery of material, equipment or services as required by the SOLICITATION conditions. No plea of ignorance, by the proposer, of conditions that exist or that may hereafter exist as a result of failure or omission on the part of the proposer to make the necessary examinations and investigations, or failure to fulfill in every detail the requirements of the contract documents, will be accepted as a basis for varying the requirements of the City or the compensation due the proposer. 21 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 C. Proposers are advised that all City contracts are subject to all legal requirements provided for in the City of Hollywood Charter, Code of Ordinances and applicable County Ordinances, State Statutes and Federal Statutes. 7.3. PREPARATION OF BIDS/PROPOSALS Bids/proposals will be prepared in accordance with the following: A. The City's enclosed bid/proposal Forms, in their entirety, are to be used in submitting your bid/proposal. NO OTHER FORM WILL BE ACCEPTED. B. All information required by the bid/proposal form shall be furnished. The proposer shall sign each continuation sheet (where indicated) on which an entry is made. C. Prices shall be shown and where there is an error in the extension of prices, the unit price shall govern. The City of Hollywood is exempt from payment to its vendors of State of Florida sales tax and, therefore, such taxes should not be figured into the SOLICITATION. However, this exemption does not apply to suppliers to the City in their (supplier) purchases of goods or services, used in work or goods supplied to the City. Proposers are responsible for any taxes, sales or otherwise, levied on their purchases, subcontracts, employment, etc. An exemption certificate will be signed where applicable, upon request. The City will pay no sales tax. DESCRIPTION OF SUPPLIES Any manufacturer's names, trade names, brand names, or catalog numbers used in these applications are for the purpose of describing and establishing minimum requirements or level of quality, standards of performance, and design required, and are in no way intended to prohibit the bidding of other manufacturers' items of equal material, unless specifications state "NO SUBSTITUTIONS." Proposers must indicate any variances to the specifications, terms, and conditions, no matter how slight. If variations are not stated in the bid/proposal, it shall be construed that the bid/proposal fully complies with the Specifications, Terms and Conditions. Proposers are required to state exactly what they intend to furnish; otherwise they shall be required to furnish the items as specified. Proposers will submit, with their bid/proposal, necessary data (factory information sheets, specifications, brochures, etc.) to evaluate and determine the quality of the item(s) they are proposing. The City shall be the sole judge of equality and its decision shall be final. ADDENDA The Procurement Services Division may issue an addendum in response to any inquiry received, prior to bid/proposal opening, which changes, adds to or clarifies the terms, provisions or requirements of the solicitation. The Proposer should not rely on any representation, statement or explanation, whether written or verbal, other than those made in this solicitation document or in any addenda issued. Where there appears to be a conflict between this solicitation and any 22 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 addendum, the last addendum issued shall prevail. It is the proposer's responsibility to ensure receipt of all addenda and any accompanying documents. Proposer(s) shall acknowledge receipt of any formal Addenda by signing the addendum and including it with their bid/proposal. Failure to include signed formal addenda in its bid/proposal shall cause the City to deem the bid/proposal non -responsive provided, however, that the City may waive this requirement in its best interest. 7.6. REJECTION OF BIDS/PROPOSALS The City may reject a bid/proposal if: A. The Proposer fails to acknowledge receipt of an addendum, or if B. The Proposer misstates or conceals any material fact in the bid/proposal, or if C. The bid/proposal does not strictly conform to the law or requirements of the SOLICITATION, or if D. The City is under a pre -lawsuit claim or current litigation with the proposer. The City may reject all bids/proposals whenever it is deemed in the best interest of the City to do so, and may reject any part of a bid/proposal unless the bid/proposal has been qualified as provided in herein. 7.7. WITHDRAWAL OF BIDS/PROPOSALS A. May not be withdrawn and shall be deemed enforceable for a period of 180 days after the time set for the SOLICITATION opening. B. Bids/proposals may be withdrawn prior to the time set for the SOLICITATION opening via the Portal. C. The City will permanently retain as liquidated damages the bid deposit furnished by any proposer who requests to withdraw a bid/proposal after the SOLICITATION opening. 7.8. BIDS/PROPOSALS TO REMAIN OPEN All bids/proposals shall remain open for 180 calendar days after the day of the bid/proposal opening, but the City may, at its sole discretion, release any bid/proposal and return the bid/proposal Security prior to that date. Extensions of time when bids/proposals shall remain open beyond the 180 day period may be made only by mutual written agreement between the City, the successful Proposer and the surety, if any, for the successful Proposer. LATE BIDS/PROPOSALS OR MODIFICATIONS Only bids/proposals received as of the opening date and time will be considered timely. Bids/proposals and modifications received after the time set for the opening will be returned un- opened to the sender and rejected as late. 7.10. CONFLICTS WITHIN 1 rit SOLICITATION Where there appears to be a conflict between the General Terms and Conditions, Special Conditions, the Technical Specifications, the SOLICITATION Submittal Section, or any 23 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 addendum issued, the order of precedence shall be the last addendum issued, the SOLICITATION Submittal Section, the Technical Specifications, the Special Conditions, and then the General Terms and Conditions. 7.11. CLARIFICATION OR OBJECTION TO BID/PROPOSAL SPECIFICATIONS If any person contemplating submitting a bid/proposal for this contract is in doubt as to the true meaning of the specifications or other SOLICITATION documents or any part thereof, they may submit requests for clarification to the Procurement Services Division on or before the date specified for a request for clarification. All such requests for clarification shall be made in writing and the person submitting the request will be responsible for its prompt delivery. Any interpretation of the SOLICITATION, if made, will be made only by Addendum duly issued. A copy of such Addendum will be made available to each person receiving a Solicitation. The City will not be responsible for any other explanation or interpretation of the SOLICITATION given prior to the award of the contract. Any objection to the specifications and requirements as set forth in this SOLICITATION must be filed in writing with the Chief Procurement Officer on or before the date specified for a request for clarification. 7.12. COMPS tNCY Or F OPOSERS Pre -award inspection of the Proposer's facility may be made prior to the award of a contract. Bids/proposals will be considered only from firms which are regularly engaged in the business of providing the goods and/or services as described in this SOLICITATION(s); have a record of performance for a reasonable period of time; and have sufficient financial support, equipment and organization to ensure that they can satisfactorily deliver the material and/or services if awarded a Contract under the terms and conditions herein stated. The terms "equipment and organization" as used herein shall be construed to mean a fully equipped and well established company in line with the best business practices in the industry and as determined by the proper authorities of the City. The City may consider any evidence available to it of the financial, technical and other qualifications and abilities of a proposer, including past performance (experience) in making the award in the best interest of the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this SOLICITATION or otherwise. 7.13. QUALIFICATIONS OF PROPOSERS No Bid/proposal will be accepted from, nor will any contract be awarded to any person who is in arrears to the City upon any debt or contract, or who is a defaulter, as surety or otherwise, upon any obligation to City, or who is deemed responsible or unreliable by the City. As part of the bid/proposal evaluation process, City may conduct a background investigation including a record check by the Hollywood Police Department. Proposer's submission of a bid/proposal constitutes acknowledgment of the process and consent to such investigation. City shall be the sole judge in determining a Proposer's qualifications. 24 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.14. CONSIDERATION OF BIDS/PROPOSALS In cases where an item requested is identified by a manufacturer's name, trade name, catalog number, or reference, it is understood that the Vendor proposes to furnish the item so identified and does not propose to furnish an "equal" unless the proposed "equal" is pre -approved by the City. References to any of the above are intended to be descriptive but not restrictive and only indicate articles that will be satisfactory. A bid/proposal of an "equal" will be considered, provided that the Vendor states in his bid/proposal exactly what he proposes to furnish, including sample, illustration, or other descriptive matter which will clearly indicate the character of the article covered by such bid/proposal. The designated City representative hereby reserves the right to approve as an "equal", or to reject as not being an "equal", any article proposed which contains major or minor variations from specifications requirements. 7.15. AWARD OF CONTRAC-' If the Contract is to be awarded, it will be awarded, after evaluation by the City, to the responsible and responsive Proposer whom the City determines will be in the best interests of the City and not necessarily to the lowest cost Proposer. Proposers may be invited to an oral interview before the committee. A short list of finalists will be determined and presented to either the City Manager or his/her designee or to the City Commission, in accordance with the applicable City of Hollywood Code of Ordinances, and will make the final ranking for the purposes of negotiating a contract with the top ranked firm. The successful Proposer shall be required to sign a negotiated contract; the refusal or failure of a successful Proposer to execute a contract which contains the mandatory material terms and conditions contained in the SOLICITATION, shall be grounds for deeming the Proposer and/or the Proposer's bid/proposal non -responsive. If applicable, the Proposer to whom award is made shall execute a written contract prior to award by the City Commission. If the Proposer to whom the first award is made fails to enter into a contract as herein provided, the Contract may be let to the next highest ranked Proposer who is responsible and responsive in the opinion of the City. 7.16. BASIS FOR AWARD, EVALUATION CRITERIA AND QUESTIONS The qualification of bid/proposal responders on this project will be considered in making the award. The City is not obligated to accept any bid/proposal if deemed not in the best interest of the City to do so. The City shall make award to a qualified proposer based on fees submitted and responses to this SOLICITATION. Failure to include in the bid/proposal all information outlined herein may be cause for rejection of the bid/proposal. The City reserves the right to accept or reject any and all bids/proposals, in whole or in part, as determined to be in the best interest of the City in its sole discretion. The City reserves the right to waive any informalities or irregularities in bids/proposals. The City reserves the right to negotiate separately the terms and conditions or all or any part of the bids/proposals as deemed to be in the City's best interest in its sole discretion. 25 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Information and/or factors gathered during interviews, negotiations and any reference checks, and any other information or factors deemed relevant by the City, shall be utilized in the final award. The final award of a contract is subject to approval by the City Commission. 7.17. AGREEMENT An agreement shall be sent to the awarded proposer to be signed, witnessed, and returned to the City for execution. The City will provide a copy of the fully executed agreement to the awarded proposer. 7.18. NOTICE TO PROCEED A signed purchase order, blanket purchase order or fully executed agreement will be the Proposer's authorization to proceed and may substitute for a "Notice to Proceed" form. 7.19. BID PROTESTS The City shall provide notice of its intent to award or reject to all proposers by posting such notice on the City's website. After a notice of intent to award a contract is posted, any actual or prospective proposer who is aggrieved in connection with the pending award of the contract or any element of the process leading to the award of the contract may protest to the Director of Procurement Services. A protest must be filed within five business days after posting or any right to protest is forfeited. The protest must be in writing, must identify the name and address of the protester, and must include a factual summary of, and the basis for, the protest. Filing shall be considered complete when the protest, including a deposit, is received by the Procurement Services Division. Failure to file a protest within the time -frame specified herein shall constitute a full waiver of all rights to protest the City's decision regarding the award. The written protest shall state in detail the specific facts and law or ordinance upon which the protest of the proposed award is based, and shall include all pertinent documents. A written protest may not challenge the relative weight of evaluation criteria or a formula for assigning points. Upon receipt of a formal written protest, the City shall stop award proceedings until resolution of the protest; unless it has been determined that the award of the contract without delay is necessary to protect substantial interests of the City. Any and all costs incurred by a protesting party in connection with a bid protest shall be the sole responsibility of the protesting party. Upon receipt of a protest of the pending award of a contract, a copy of the protest shall promptly be forwarded to the City Attorney. The City Attorney shall thereupon review the charge to determine its sufficiency, including whether the protest was timely filed. If upon review the City Attorney determines that the charge is insufficient, the City Attorney may issue a summary dismissal of the protest. If upon review the City Attorney determines that the charge is sufficient, a hearing of the protest committee shall be scheduled. 26 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A protest committee shall have the authority to review, settle and resolve the protest. The committee shall consist of three members appointed by the City Manager. The committee's review shall be informal. If the protest committee determines that the pending award of a contract or any element of the process leading to the award involved a significant violation of law or applicable rule or regulation, all steps necessary and proper to correct the violation shall be taken. If the committee determines that the protest is without merit, The Director shall promptly issue a decision in writing stating the reason for the decision and furnish a copy to the protester and any other interested party, and the process leading to the award shall proceed. 7.20. PREPARATION OF BIDS/PROPOSALS Bids/proposals shall be prepared in accordance with the bid/proposal response format. Bids/proposals not complying with this format may be considered non -responsive and may be removed from consideration on this basis. Requirements for Signing Bid/Proposal: A. Each proposer, by making a bid/proposal, represents that this document has been read and is fully understood. B. The bid/proposal must be signed in ink by an individual authorized to legally bind the person, partnership, company, or corporation submitting the bid/proposal. C. All manual signatures must have the name typed directly under the line of the signature. D. The above requirements apply to all SOLICITATION addenda. 7.21. EXAMINATION OF BID/PROPOSAL DOCUMENTS Before submitting a bid/proposal, each Proposer must: examine the bid/proposal Documents thoroughly; consider federal, state and local laws, ordinances, rules and regulations that may in any manner affect cost, progress, performance, or provision of the commodities and/or services; study and carefully correlate Proposer's observations with the bid/proposal Documents, and notify the City's agent of all conflicts, errors and discrepancies in the bid/proposal Documents. The submission of a bid/proposal will constitute an incontrovertible representation by the Proposer, that the Proposer has complied with every requirement of this SOLICITATION, that without exception, the bid/proposal is premised upon performing the services and/or furnishing the commodities and materials in accordance with such means, methods, techniques, sequences or procedures as may be indicated in or required by the bid/proposal Documents, and that the bid/proposal Documents are sufficient in scope and detail to indicate and convey understanding of all terms and conditions of performance and furnishing of the goods and/or services. 7.22. PUBLIC RECORDS LAW If applicable, for each public agency contract for services, the Proposer is required to comply with F.S. 119.0701, which includes the following: 27 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A. Keep and maintain public records that ordinarily and necessarily would be required by the public agency in order to perform the service. B. Provide the public with access to public records on the same terms and conditions that the public agency would provide the records and at a cost that does not exceed the cost provided in F.S. Chapter 119 or as otherwise provided by law. C. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law. D. Meet all requirements for retaining public records and transfer, at no cost, to the public agency, all public records in possession of the proposer upon termination of the contract and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the public agency in a format that is compatible with the information technology systems of the public agency. Public records may be inspected and examined by anyone desiring to do so, at a reasonable time, under reasonable conditions, and under supervision by the custodian of the public record. Sealed Bids/proposals become subject to the public records disclosure requirements of F.S. Chapter 119, notwithstanding a proposers' request to the contrary, at the time the City provides notice of a decision or intended decision, or 30 days after the bid/proposal opening, whichever is earlier. Financial statements submitted in response to a request by the City may be confidential and exempt from disclosure. Data processing software obtained under a licensing agreement which prohibits its disclosure may also exempt. Proposers are hereby notified and agree that all information submitted as part of, or in support of SOLICITATION submittals will be available for public inspection after opening of SOLICITATION in compliance with Chapter 119 of the Florida Statutes. The proposer shall not, unless required as part of this SOLICITATION, submit any information in response to this invitation which the proposer considers to be a trade secret, proprietary or confidential. The submission, not required as part of this this SOLICITATION, of any information to the City in connection with this invitation shall be deemed conclusively to be a waiver of any trade secret or other protection, which would otherwise be available to the proposer. 7.23. INFORMATION For information concerning procedure for responding to this Solicitation (SOLICITATION), contact the Point of Contact in the #INTRODUCTION section. Such contact shall be for clarification purposes only. It is preferred that all other questions be submitted in writinq via the Portal at least 10 calendar days prior to the bid/proposal due/openinq date. 28 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 1.24. BIDS/PROPOSALS The bid/proposal must be signed by one duly authorized to do so and in cases where the bid/proposal is signed by a deputy or subordinate, the principal's proper written grant of authority to such deputy or subordinate must accompany the bid/proposal. Bids/proposals by corporations must be executed in the corporate name by the President or other corporate officers accompanied by evidence of authority to sign. The corporate address and state of incorporation must be shown below the signature. Bids/proposals by partnerships must be executed in the partnership name and signed by a general partner whose title must appear under the signature and the official address of the partnership must be shown below the signature. 7.25. MODII-NATION AND WITHL) AWAL OF BIDS/PROPOSALS Bids/proposals must be modified or withdrawn electronically via the Portal. A request for withdrawal or a modification must be via the Portal by a person duly authorized to do so. Withdrawal of a bid/proposal will not prejudice the rights of a Proposer to submit a new bid/proposal prior to the bid/proposal date and time. Except where provided in the following paragraph no bid/proposal may be withdrawn or modified after expiration of the period for receiving bids/proposals. If, within twenty-four (24) hours after bids/proposals are opened, any Proposer files a duly signed written notice with the City and within five (5) calendar days thereafter demonstrates to the reasonable satisfaction of the City by clear and convincing evidence that there was a material and substantial mistake in the preparation of its bid/proposal, or that the mistake is clearly evident on the face of the bid/proposal but the intended correct bid/proposal is not similarly evident, then the Proposer may withdraw its bid/proposal and the bid/proposal Security will be returned. 7.26. REJECTION OF BIDS/PROPOSALS To the extent permitted by applicable state and federal laws and regulations, the City reserves the right to reject any and all bids/proposals, to waive any and all informalities, irregularities and technicalities not involving price, time or changes in the commodities and/or services, and the right to disregard all nonconforming, non -responsive, unbalanced or conditional bids/proposals. Bids/proposals will be considered irregular and may be rejected if they show serious omissions, alterations in form, additions not called for, conditions or unauthorized alterations or irregularities of any kind. The City also reserves the right to waive minor technical defects in a bid/proposal. The City reserves the right to determine, in its sole discretion, whether any aspect of a bid/proposal satisfies the criteria established in this Solicitation. The City reserves the right to reject the bid/proposal of any Proposer if the City believes that it would not be in the best interest of the City to make an award to that Proposer, whether because the bid/proposal is not responsive or the Proposer is unqualified or of doubtful financial ability or fails to meet any other pertinent standard or criterion established by City. The foregoing reasons for rejection of bids/proposals are not intended to be exhaustive. 29 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.27. OPEN END CONTRACT No guarantee is expressed or implied as to the total quantity of commodities/services to be purchased under any open end contract. Estimated quantities will be used for bid/proposal comparison purposes only. The City reserves the right to issue purchase orders as and when required, or a blanket purchase order and release partial quantities as and when required or any combination of the preceding. ORDERING: The CITY reserves the right to purchase commodities/services specified herein through Contracts established by other governmental agencies or through separate procurement actions due to unique or special needs. If an urgent delivery is required within a period shorter than the delivery time specified in the contract, and if the seller is unable to comply therewith, the City reserves the right to obtain such delivery from others without penalty or prejudice to the City or to the Proposer. 7.28. AUDIT RIGHTS The City reserves the right to audit the records of the successful Proposer for the commodities and/or services provided under the Contract at any time during the performance and term of the Contract and for a period of three (3) years after completion and acceptance by the City. If required by the City, the successful Proposer agrees to submit to an audit by an independent certified public accountant selected by the City. The successful Proposer shall allow the City to inspect, examine and review the records of the successful Proposer in relation to this contract at any and all times during normal business hours during the term of the Contract. 7.29. LOCAL, STATE AND FEDERAL COMPLIANCE REQUIREMENTS The Proposer shall comply with all local, state and federal directives, orders and laws as applicable to this SOLICITATION and subsequent contract(s) including, but not limited to: A. Equal Employment Opportunity (EEO), in compliance with Executive Order 11246 as amended and applicable to this contract. B. All manufactured items and fabricated assemblies shall comply with applicable requirements of the Occupation Safety and Health Act of 1970 as amended, and be in compliance with Chapter 442, Florida Statutes. Any toxic substance listed in Section 38F-41.03 of the Florida Administrative Code delivered as a result of this order must be accompanied by a completed Material Safety Data Sheet (MSDS). C. The Immigration and Nationality Act prohibits (i) the employment of an unauthorized alien when the employer knows the individual is an unauthorized alien and (ii) the employment of an individual without complying with the requirements of the federal employment verification system. If a proposer commits either of these violations, such violation shall be cause for unilateral cancellation of the contract. D. This Section applies only to any contract for goods or services of $1 million or more: The Proposer certifies that it is not on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List and that it does not have business operations in Cuba or Syria as provided in section 30 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 287.135, Florida Statutes (2011), as may be amended or revised. The City may terminate this Contract at the City's option if the Proposer is found to have submitted a false certification as provided under subsection (5) of section 287.135, Florida Statutes (2011), as may be amended or revised, or been placed on the Scrutinized Companies with Activities in Sudan List or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List or has engaged in business operations in Cuba or Syria, as defined in Section 287.135, Florida Statutes (2011), as may be amended or revised. 7.30. FRAUD AND MISREPRESENTATION Any individual, corporation or other entity that attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement, may be debarred from doing business with the City. The City as further sanction may terminate or cancel any other contracts with such individual, corporation or entity. Such individual or entity shall be responsible for all direct or indirect costs associated with termination or cancellation, including attorney's fees. 7.31. DEBARRED OR SUSPENDED BIDDERS OR PROPOSERS The proposer certifies, by submission of a response to this solicitation, that neither it nor its principals and subproposers are presently debarred or suspended by any Federal department or agency. 7.32. COLLUSION More than one bid/proposal received for the same work from an individual, firm, partnership, corporation or association under the same or different names will not be considered. Reasonable grounds for believing that any Proposer is interested in more than one bid/proposal for the same work will cause the rejection of such bin which the Proposer is interested. If there are reasonable grounds for believing that collusion exists among the Proposers, the bids/proposals of participants in such collusion will not be considered. 7.33. COPELAND "ANTI -KICKBACK" The Proposer and all subproposers will comply with the Copeland Anti -Kickback Act (18 U.S.C. 874) as supplemented in Department of Labor regulations (29 CFR Part 3). 7.34. FORCE MAJEURE The Agreement which is awarded to the successful proposer may provide that the performance of any act by the City or Proposer hereunder may be delayed or suspended at any time while, but only so long as, either party is hindered in or prevented from performance by acts of God, the elements, war, rebellion, strikes, lockouts or any cause beyond the reasonable control of such party, provided however, the City shall have the right to provide substitute service from third parties or City forces and in such event the City shall withhold payment due the Proposer for such period of time. If the condition of force majeure exceeds a period of 14 days the City may, at its option and discretion, cancel or renegotiate this Agreement. 7,35. PUBLIC ENTITY CRIMES A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a proposal on a contract to provide any goods or services to a 31 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 public entity, may not submit a proposal on a contract with a public entity for the construction or repair of a public building or public work, may not submit bids on leases of real property to a public entity, may not be awarded or perform work as a proposer, supplier, subproposer, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Florida Statutes, Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 7.36. DRUG -FREE WORKPLACE PROGRAM Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids/proposals which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid/proposal received from a business that certifies that it has implemented a drug - free workplace program shall be given preference in the award process. Established procedures for processing tie bids/proposals will be followed if none of the tied vendors have a drug -free workplace program. 7.37. SOLICITATION, GIVING, AND ACCEP IANC E 1- GIFTS POLICY Proposer shall sign and submit the attached form indicating understanding and compliance with the City's and State's policies prohibiting solicitation and acceptance of gifts by public officers, employees and candidates. Failure to submit the signed form will result in your bid/proposal being declared non -responsive; provided, however, that a responsible proposer whose bid/proposal would be responsive but for the failure to submit the signed form in its bid/proposal may be given the opportunity to submit the form to the City within five calendar days after notification by the City, if this is determined to be in the best interest of the City. 7.38. CONFLICT OF INTEREST The Proposer represents that: No officer, director, employee, agent, or other consultant of the City or a member of the immediate family or household of the aforesaid has directly or indirectly received or been promised any form of benefit, payment or compensation, whether tangible or intangible, in connection with the grant of this Agreement. There are no undisclosed persons or entities interested with the Proposer in this Agreement. This Agreement is entered into by the Proposer without any connection with any other entity or person making a bid/proposal for the same purpose, and without collusion, fraud or conflict of interest. No elected or appointed officer or official, director, employee, agent or other consultant of the City, or of the State of Florida (including elected and appointed members of the legislative and executive branches of government), or member of the immediate family or household of any of the aforesaid: A. Is interested on behalf of or through the Proposer directly or indirectly in any manner whatsoever in the execution or the performance of this Agreement, or in the services, supplies or work, to which this Agreement relates or in any portion of the revenues; or B. Is an employee, agent, advisor, or consultant to the Proposer or to the best of the Proposer's knowledge, any subproposer or supplier to the Proposer. 32 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Neither the Proposer nor any officer, director, employee, agent, parent, subsidiary, or affiliate of the Proposer shall have an interest which is in conflict with the Proposer's faithful performance of its obligations under this Agreement; provided that the City, in its sole discretion, may consent in writing to such a relationship, and provided the Proposer provides the City with a written notice, in advance, which identifies all the individuals and entities involved and sets forth in detail the nature of the relationship and why it is in the City's best interest to consent to such relationship. The provisions of this Article are supplemental to, not in lieu of, all applicable laws with respect to conflict of interest. In the event there is a difference between the standards applicable under this Agreement and those provided by statute, the stricter standard shall apply. In the event the Proposer has no prior knowledge of a conflict of interest as set forth above and acquires information which may indicate that there may be an actual or apparent violation of any of the above, the Proposer shall promptly bring such information to the attention of the City's Project Manager. The Proposer shall thereafter cooperate with the City's review and investigation of such information, and comply with the instructions the Proposer receives from the Project Manager in regard to remedying the situation. 7.39. DISCRIMINATION Any entity or affiliate who has been placed on the discriminatory vendor list may not submit a bid/proposal on a contract to provide goods or services to a public entity, may not submit a bid/proposal on a contract with a public entity for construction or repair of a public building or public work, may not submit bids/proposals on leases of real property to a public entity, may not award or perform work as a proposer, supplier, subproposer, or consultant under contract with any public entity, and may not transact business with any public entity. 7.40. ADVICE OF OMISSION OR MISSTATEMENT In the event it is evident to a Vendor responding to this SOLICITATION that the City has omitted or misstated a material requirement to this SOLICITATION and/or the services required by this SOLICITATION, the responding Vendor shall advise the contact identified in the SOLICITATION Clarifications and Questions section above of such omission or misstatement. T.41. CONFIDENTIAL INFORMATION Information contained in the Vendor's bid/proposal that is company confidential must be clearly identified in the bid/proposal itself. The City will be free to use all information in the Vendor's bid/proposal for the City's purposes, in accordance with State Law. Vendor bids/proposals shall remain confidential for 30 days or until a notice of intent to award is posted, which is sooner. The Vendor understands that any material supplied to the City may be subject to public disclosure under the Public Records Law. i.42. GUVLRNINO LAW This Contract, including appendices, and all matters relating to this Contract (whether in contract, statute, tort (such as negligence), or otherwise) shall be governed by, and construed in accordance with, the laws of the State of Florida. This shall apply notwithstanding such factors which include, but are not limited to, the place where the contract is entered into, the place where the accident occurs and not withstanding application of conflicts of law principles. 33 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.43. LITIGATION VENUF The parties waive the privilege of venue and agree that all litigation between them in the state courts shall take place in Broward County, Florida and that all litigation between them in the federal courts shall take place in the Southern District of Florida. 7.44. SOVEREIGN IMMUNITY Nothing in this agreement shall be interpreted or construed to mean that the city waives its common law sovereign immunity or the limits of liability set forth in Section 768.28, Florida Statute. 7.45. SURVIVAL The parties acknowledge that any of the obligations in this Agreement will survive the term, termination and cancellation hereof. Accordingly, the respective obligations of the Proposer and the City under this Agreement, which by nature would continue beyond the termination, cancellation or expiration thereof, shall survive termination, cancellation or expiration hereof. 7.46. INDEMNIFICATION AND HOLD HARMLESS AGREEMENT The Contractor shall indemnify and hold harmless the City of Hollywood and its officers, employees, agents and instrumentalities from any and all liability, losses or damages. In addition, the City shall be entitled to attorney's fees and costs of defense, which the City of Hollywood, or its officers, employees, agents or instrumentalities may incur as a result of claims, demands, suits, causes of actions or proceedings of any kind or nature arising out of, relating to or resulting from the performance of this project by the awarded proposer or its employees, agents, servants, partners, principals or subcontractors. Furthermore, the awarded proposer shall pay all claims and losses in connection therewith and shall investigate and defend all claims, suits or actions of any kind of nature in the name of the City of Hollywood, where applicable, including appellate proceedings, and shall pay all costs, judgments, and attorney's fees which may issue thereon. The awarded proposer expressly understands and agrees that any insurance protection required by the resulting agreement or otherwise provided by the awarded proposer shall cover the City of Hollywood, its officers, employees, agents and instrumentalities and shall include claims for damages resulting from and/or caused by the negligence, recklessness or intentional wrongful misconduct of the Contractor and persons employed by or utilized by the Contractor in the performance of the contract. 7.47. PA I ENT AND COPYRIGHT INDEMNIFICATION The Proposer warrants that all deliverables furnished hereunder, including but not limited to: services, equipment programs, documentation, software, analyses, applications, methods, ways, processes, and the like, do not infringe upon or violate any patent, copyrights, service marks, trade secret, or any other third party proprietary rights. The Proposer shall be liable and responsible for any and all claims made against the City for infringement of patents, copyrights, service marks, trade secrets or any other third party proprietary rights, by the use or supplying of any programs, documentation, software, analyses, applications, methods, ways, processes, and the like, in the course of performance or completion of, or in any way connected with, the work, or the City's continued use of the deliverables furnished hereunder. Accordingly, the Proposer, at its own expense, including the payment of attorney's 34 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 fees, shall indemnify, and hold harmless the City and defend any action brought against the City with respect to any claim, demand, and cause of action, debt, or liability. In the event any deliverable or anything provided to the City hereunder, or a portion thereof, is held to constitute an infringement and its use is or may be enjoined, the Proposer shall have the obligation, at the City's option, to (i) modify, or require that the applicable subproposer or supplier modify, the alleged infringing item(s) at the Proposer's expense, without impairing in any respect the functionality or performance of the item(s), or (ii) procure for the City, at the Proposer's expense, the rights provided under this Agreement to use the item(s). The Proposer shall be solely responsible for determining and informing the City whether a prospective supplier or subproposer is a party to any litigation involving patent or copyright infringement, service mark, trademark, violation, or proprietary rights claims or is subject to any injunction which may prohibit it from providing any deliverable hereunder. The Proposer shall enter into agreements with all suppliers and subproposers at the Proposer's own risk. The City may reject any deliverable that it believes to be the subject of any such litigation or injunction, or if, in the City's judgment, use thereof would delay the work or be unlawful. The Proposer shall not infringe any copyright, trademark, service mark, trade secrets, patent rights, or other intellectual property rights in the performance of the work. 7.48. ADVERTISING Vendor shall not advertise or publish the fact that the City has placed this order without prior written consent from the City, except as may be necessary to comply with a proper request for information from an authorized representative of a governmental unit or agency. 7.49. DISCLAIMER The Hollywood may, in its sole discretion, accept or reject, in whole or in part, for any reason whatsoever any or all bids/proposals; re -advertise this SOLICITATION, postpone or cancel at any time this SOLICITATION process; or, waive any formalities of or irregularities in the bid/proposal process. Bids/proposals that are not submitted on time and/or do not conform to the City of Hollywood's requirements will not be considered. After all bids/proposals are analyzed, organization(s) submitting bid/proposal that appear, solely in the opinion of the City of Hollywood, to be the most competitive, shall be submitted to the City of Hollywood's City Commission, and the final selection will be made shortly thereafter with a timetable set solely by the City of Hollywood. The selection by the City of Hollywood shall be based on the bid/proposal, which is, in the sole opinion of the City Commission of the City of Hollywood, in the best interest of the City of Hollywood. The issuance of this SOLICITATION constitutes only an invitation to make a bid/proposal to the City of Hollywood. The City of Hollywood reserves the right to determine, in its sole discretion, whether any aspect of the bid/proposal satisfies the criteria established by the City. In all cases the City of Hollywood shall have no liability to any proposer for any costs or expense incurred in connection with this bid/proposal or otherwise. 7.50. TRADEMARKS The City warrants that all trademarks the City requests the Vendor to affix to articles purchased are those owned by the City and it is understood that the Vendor shall not acquire or claim any rights, title, or interest therein, or use any of such trademarks on any articles produced for itself or anyone other than the City. 35 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7.51. RIGHT TO REQUEST ADDITIONAL INFORMATION The City reserves the right to request any additional information that might be deemed necessary during the evaluation process. 7.52. PROPOSAL PREPARATION COSTS The Vendor is responsible for any and all costs incurred by the Vendor or his/her subproposers in responding to this solicitation. 7.53. DESIGN COSTS The successful Vendor shall be responsible for all design, information gathering, and required programming to achieve a successful implementation. This cost must be included in the base bid/proposal. 7.54. ADDITIONAL CHARGES No additional charges, other than those listed on the price breakdown sheets, shall be made. Prices quoted will include verification/coordination of order, all costs for shipping, delivery to all sites, unpacking, setup, installation, operation, testing, cleanup, training and Vendor travel charges. 7.55. RIGHTS TO PERTINENT MATERIALS All responses, inquires, and correspondence relating to this SOLICITATION and all reports, charts, displays, schedules, exhibits and other documentation produced by the Vendor that are submitted as part of the bid/proposal shall become the property of the City upon receipt, a part of a public record upon opening, and will not be returned. 7.56. INSURANCE REQUIREMENTS See insurance requirements in the main solicitation document. t.5f. NA! uKt OF THE AGi ttMEN1 The Agreement incorporates and includes all negotiations, correspondence, conversations, agreements, and understandings applicable to the matters contained in the Agreement. The parties agree that there are no commitments, agreements, or understandings concerning the subject matter of the Agreement that are not contained in the Agreement, and that the Agreement contains the entire agreement between the parties as to all matters contained herein. Accordingly, it is agreed that no deviation from the terms hereof shall be predicated upon any prior representations or agreements, whether oral or written. It is further agreed that any oral representations or modifications concerning this Agreement shall be of no force or effect, and that the Agreement may be modified, altered or amended only by a written amendment duly executed by both parties hereto or their authorized representatives. The Proposer shall provide the services set forth in the Scope of Services, and render full and prompt cooperation with the City in all aspects of the services performed hereunder. The Proposer acknowledges that the Agreement requires the performance of all things necessary for or incidental to the effective and complete performance of all work and services under this Contract. All things not expressly mentioned in the Agreement but necessary to carrying out its 36 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 intent are required by the Agreement, and the Proposer shall perform the same as though they were specifically mentioned, described and delineated. The Proposer shall furnish all labor, materials, tools, supplies, and other items required to perform the work and services that are necessary for the completion of this Contract. All work and services shall be accomplished at the direction of and to the satisfaction of the City's Project Manager. The Proposer acknowledges that the City shall be responsible for making all policy decisions regarding the Scope of Services. The Proposer agrees to provide input on policy issues in the form of recommendations. The Proposer agrees to implement any and all changes in providing services hereunder as a result of a policy change implemented by the City. The Proposer agrees to act in an expeditious and fiscally sound manner in providing the City with input regarding the time and cost to implement said changes and in executing the activities required to implement said changes. 7.58. AUTHORITY OF THE CITY'S PROJECT MANAGER The Proposer hereby acknowledges that the City's Project Manager will determine in the first instance all questions of any nature whatsoever arising out of, under, or in connection with, or in any way related to or on account of, this Agreement including without limitations: questions as to the value, acceptability and fitness of the services; questions as to either party's fulfillment of its obligations under the Contract; negligence, fraud or misrepresentation before or subsequent to acceptance of the Bid/proposal; questions as to the interpretation of the Scope of Services; and claims for damages, compensation and losses. The Proposer shall be bound by all determinations or orders and shall promptly obey and follow every order of the Project Manager, including the withdrawal or modification of any previous order and regardless of whether the Proposer agrees with the Project Manager's determination or order. Where orders are given orally, they will be issued in writing by the Project Manager as soon thereafter as is practicable. The Proposer must, in the final instance, seek to resolve every difference concerning the Agreement with the Project Manager. In the event that the Project Manager and the Proposer are unable to resolve their difference, the Proposer may initiate a dispute in accordance with the procedures set forth in the section below. Exhaustion of these procedures shall be a condition precedent to any lawsuit permitted hereunder. In the event of such dispute, the parties to this Agreement authorize the City Manager or designee, who may not be the Project Manager or anyone associated with this Project, acting personally, to decide all questions arising out of, under, or in connection with, or in any way related to or on account of the Agreement (including but not limited to claims in the nature of breach of contract, fraud or misrepresentation arising either before or subsequent to execution hereof) and the decision of each with respect to matters within the City Manager's purview as set forth above shall be conclusive, final and binding on the parties. Any such dispute shall be brought, if at all, before the City Manager within 10 days of the occurrence, event or act out of which the dispute arises. The City Manager may base this decision on such assistance as may be desirable, including advice of experts, but in any event shall base the decision on an independent and objective determination of whether the Proposer's performance or any deliverable meets the requirements of this Agreement and any specifications with respect thereto set forth herein. The effect of any 37 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 decision shall not be impaired or waived by any negotiations or settlements or offers made in connection with the dispute, whether or not the City Manager participated therein, or by any prior decision of others, which prior decision shall be deemed subject to review, or by any termination or cancellation of the Agreement. All such disputes shall be submitted in writing by the Proposer to the City Manager for a decision, together with all pertinent information in regard to such questions, in order that a fair and impartial decision may be made. The parties agree that whenever the City Manager is entitled to exercise discretion or judgment or to make a determination or form an opinion pursuant to the provisions of this Article, such action shall be deemed fair and impartial when exercised or taken. The City Manager shall render a decision in writing and deliver a copy of the same to the Proposer. Except as such remedies may be limited or waived elsewhere in the Agreement, the Proposer reserves the right to pursue any remedies available under law after exhausting the provisions of this Article. 7.59. MUTUAL OBLIGATIONS This Agreement, including attachments and appendices to the Agreement, shall constitute the entire Agreement between the parties with respect hereto and supersedes all previous communications and representations or agreements, whether written or oral, with respect to the subject matter hereof unless acknowledged in writing by the duly authorized representatives of both parties. Nothing in this Agreement shall be construed for the benefit, intended or otherwise, of any third party that is not a parent or subsidiary of a party or otherwise related (by virtue of ownership control or statutory control) to a party. In those situations where this Agreement imposes an indemnity or defense obligation on the Proposer, the City may, at its expense, elect to participate in the defense if the City should so choose. Furthermore, the City may at its own expense defend or settle any such claims if the Proposer fails to diligently defend such claims, and thereafter seek indemnity for costs and attorney's fees from the Proposer. 7.60. SUBCONTRACTUAL RELATIONS If the Proposer will cause any part of this Agreement to be performed by a subproposer, the provisions of this Contract will apply to such subproposer and its officers, agents and employees in all respects as if it and they were employees of the Proposer; and the Proposer will not be in any manner thereby discharged from its obligations and liabilities hereunder, but will be liable hereunder for all acts and negligence of the subproposer, its officers, agents, and employees, as if they were employees of the Proposer. The services performed by the subproposer will be subject to the provisions hereof as if performed directly by the Proposer. The Proposer, before making any subcontract for any portion of the services, will state in writing to the City the name of the proposed subproposer, the portion of the services which the subproposer is to do, the place of business of such subproposer, and such other information as the City may require. The City will have the right to require the Proposer not to award any subcontract to a person, firm or corporation disapproved by the City. Before entering into any subcontract hereunder, the Proposer will inform the subproposer fully and completely of all provisions and requirements of this Agreement relating either directly or 38 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 indirectly to the services to be performed. Such services performed by such subproposer will strictly comply with the requirements of this Contract. In order to qualify as a subproposer satisfactory to the City, in addition to the other requirements herein provided, the subproposer must be prepared to prove to the satisfaction of the City that it has the necessary facilities, skill and experience, and ample financial resources to perform the services in a satisfactory manner. To be considered skilled and experienced, the subproposer must show to the satisfaction of the City that it has satisfactorily performed services of the same general type which are required to be performed under this Agreement. The City shall have the right to withdraw its consent to a subcontract if it appears to the City that the subcontract will delay, prevent, or otherwise impair the performance of the Proposer's obligations under this Agreement. All subproposers are required to protect the confidentiality of the City and City's proprietary and confidential information. The Proposer shall furnish to the City copies of all subcontracts between the Proposer and subproposers and suppliers hereunder. Within each such subcontract, there shall be a clause for the benefit of the City permitting the City to request completion of performance by the subproposer of its obligations under the subcontract, in the event the City finds the Proposer in breach of its obligations, and the option to pay the subproposer directly for the performance by such subproposer. The foregoing shall neither convey nor imply any obligation or liability on the part of the City to any subproposer hereunder as more fully described herein. 7.61. PROMPT PAYMENT: LATE PAYMENTS BY PROPOSER TO SUBPROPOSER AND MATERIAL SUPPLIERS; PENALTY: When a proposer receives from the City of Hollywood any payment for contractual services, commodities, materials, supplies, or construction contracts, the proposer shall pay such moneys received to each subproposer and material supplier in proportion to the percentage of work completed by each subproposer and material supplier at the time of receipt. If the proposer receives less than full payment, then the proposer shall be required to disburse only the funds received on a pro rata basis to the subproposers and materials Suppliers, each receiving a prorated portion based on the amount due on the payment. If the proposer without reasonable cause fails to make payments required by this section to subproposers and material suppliers within fifteen (15) working days after the receipt by the proposer of full or partial payment, the proposer shall pay to the subproposers and material suppliers a penalty in the amount of one percent (1 %) of the amount due, per month, from the expiration of the period allowed herein for payment. Such penalty shall be in addition to actual payments owed. Retainage is also subject to the prompt payment requirement and must be returned to the subproposer or material supplier whose work has been completed, even if the prime contract has not been completed. The Proposer shall include the above obligation in each subcontract it signs with a subproposer or material suppler. I.62. TERMINATION FOR CONVENIENCE AND SUSPENSION OF WORK The City may terminate this Agreement if an individual or corporation or other entity attempts to meet its contractual obligation with the City through fraud, misrepresentation or material misstatement. 39 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 The City may, as a further sanction, terminate or cancel any other contract(s) that such individual or corporation or other entity has with the City. Such individual, corporation or other entity shall be responsible for all direct and indirect costs associated with such termination or cancellation, including attorney's fees. The foregoing notwithstanding, any individual, corporation or other entity which attempts to meet its contractual obligations with the City through fraud, misrepresentation or material misstatement may be debarred from City contracting in accordance with the City debarment procedures. The Proposer may be subject to debarment for failure to perform and any other reasons related to the proposer's breach or failure of satisfactory performance. In addition to cancellation or termination as otherwise provided in this Agreement, the City may at any time, in its sole discretion, with or without cause, terminate this Agreement by written notice to the Proposer and in such event: The Proposer shall, upon receipt of such notice, unless otherwise directed by the City: A. Stop work on the date specified in the notice ("the Effective Termination Date"); B. Take such action as may be necessary for the protection and preservation of the City's materials and property; C. Cancel orders; D. Assign to the City and deliver to any location designated by the City any non -cancelable orders for deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement and not incorporated in the services; E. Take no action which will increase the amounts payable by the City under this Agreement. In the event that the City exercises its right to terminate this Agreement pursuant to this Article, the Proposer will be compensated as stated in the payment articles herein, for the: A. Portion of the services completed in accordance with the Agreement up to the Effective Termination Date; and B. Non -cancelable deliverables that are not capable of use except in the performance of this Agreement and which have been specifically developed for the sole purpose of this Agreement but not incorporated in the services. All compensation pursuant to this Article is subject to audit. 7.63. EVENT OF DEFAULT An Event of Default shall mean a breach of this Agreement by the Proposer. Without limiting the generality of the foregoing and in addition to those instances referred to herein as a breach, an Event of Default, shall include the following: A. The Proposer has not delivered deliverables on a timely basis; 40 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 B. The Proposer has refused or failed, except in any case for which an extension of time is provided, to supply enough properly skilled staff personnel; C. The Proposer has failed to make prompt payment to subproposers or suppliers for any services; D. The Proposer has become insolvent (other than as interdicted by the bankruptcy laws), or has assigned the proceeds received for the benefit of the Proposer's creditors, or the Proposer has taken advantage of any insolvency statute or debtor/creditor law or if the Proposer's affairs have been put in the hands of a receiver; E. The Proposer has failed to obtain the approval of the City where required by this Agreement; F. The Proposer has failed to provide "adequate assurances" as required under subsection "B" below; and G. The Proposer has failed in the representation of any warranties stated herein. When, in the opinion of the City, reasonable grounds for uncertainty exist with respect to the Proposer's ability to perform the services or any portion thereof, the City may request that the Proposer, within the time frame set forth in the City's request, provide adequate assurances to the City, in writing, of the Proposer's ability to perform in accordance with terms of this Agreement. Until the City receives such assurances the City may request an adjustment to the compensation received by the Proposer for portions of the services which the Proposer has not performed. In the event that the Proposer fails to provide to the City the requested assurances within the prescribed time frame, the City may: A. Treat such failure as a repudiation of this Agreement; B. Resort to any remedy for breach provided herein or at law, including but not limited to, taking over the performance of the services or any part thereof either by itself or through others. In the event the City shall terminate this Agreement for default, the City or its designated representatives may immediately take possession of all applicable equipment, materials, products, documentation, reports and data. 7.64. REMEDIES IN THE EVENT OF DEFAULT If an Event of Default occurs, the Proposer shall be liable for all damages resulting from the default, including but not limited to: A. Lost revenues; B. The difference between the cost associated with procuring services hereunder and the amount actually expended by the City for procurement of services, including procurement and administrative costs; and, C. Such other damages that the City may suffer. 41 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 The Proposer shall also remain liable for any liabilities and claims related to the Proposer's default. The City may also bring any suit or proceeding for specific performance or for an injunction. 7.65. BANKRUPTCY The City reserves the right to terminate this contract if, during the term of any contract the Proposer has with the City, the Proposer becomes involved as a debtor in a bankruptcy proceeding, or becomes involved in a reorganization, dissolution, or liquidation proceeding, or if a trustee or receiver is appointed over all or a substantial portion of the property of the Proposer under federal bankruptcy law or any state insolvency law. 7.66. CANCELLATION FOR UNAPPROPRIATED FUNDS The obligation of the City for payment to a Proposer is limited to the availability of funds appropriated in a current fiscal period, and continuation of the contract into a subsequent fiscal period is subject to appropriation of funds, unless otherwise authorized by law. 7.67. VERBAL INSTRUCTIONS PROCEDURE No negotiations, decisions, or actions shall be initiated or executed by the Proposer as a result of any discussions with any City employee. Only those communications which are in writing from an authorized City representative may be considered. Only written communications from Proposers, which are signed by a person designated as authorized to bind the Proposer, will be recognized by the City as duly authorized expressions on behalf of the Proposer. 7.68. E-VERIF\ Proposer acknowledges that the City may be utilizing the Proposer's services for a project that is funded in whole or in part by State funds pursuant to a contract between the City and a State agency. The Proposer shall be responsible for complying with the E-Verify requirements in the contract and using the U.S. Department of Homeland Security's E-Verify system to verify the employment of all new employees hired by the Proposer during the Agreement term. The Proposer is also responsible for e-verifying its subproposers, if any, pursuant to any agreement between the City and a State Agency, and reporting to the City any required information. The Proposer acknowledges that the terms of this paragraph are material terms, the breach of any of which shall constitute a default under this Agreement. 7.69. BUDGETARY CONSTRAINTS In the event the City is required to reduce contract costs due to budgetary constraints, all services specified in this document may be subject to a permanent or temporary reduction in budget. In such an event, the total cost for the affected service shall be reduced as required. The Proposer shall also be provided with a minimum 30-day notice prior to any such reduction in budget. 7.70. COST ADJUSTMENTS The cost for all items as quoted herein shall remain firm for the first term of the contract. Costs for subsequent years and any extension term years shall be subject to an adjustment only if increases occur in the industry. However, unless very unusual and significant changes have occurred in the industry, such increases shall not exceed 3% per year or, whichever is less, the latest yearly percentage increase in the All Urban Consumers Price Index (CPU-U) (National) as published by 42 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 the Bureau of Labor Statistics, U.S. Dept. of Labor. The yearly increase or decrease in the CPI shall be that latest index published and available ninety (90) days prior to the end of the contract year than in effect compared to the index for the same month one year prior. Any requested cost increase shall be fully documented and submitted to the City at least ninety (90) days prior to the contract anniversary date. Any approved cost adjustments shall become effective upon the anniversary date of the contract. In the event the CPI or industry costs decline, the City shall have the right to receive from the Proposer a reduction in costs that reflects such cost changes in the industry. The City may, after examination, refuse to accept the adjusted costs if they are not properly documented, increases are considered to be excessive, or decreases are considered to be insufficient. In the event the City does not wish to accept the adjusted costs and the matter cannot be resolved to the satisfaction of the City, the contract can be cancelled by the City upon giving thirty (30) days written notice to the Proposer. 7.71. OSHA STANDARDS Proposer acknowledges and agrees that as Contractor for the City of Hollywood, Florida, within the limits of the City of Hollywood, Florida, will have the sole responsibility for compliance with all requirements of the Federal Occupational Safety and Health Act of 1970, and all State and local safety and health regulations, and agrees to defend, indemnify and hold harmless the City of Hollywood, Florida, its officials, employees, service providers, and its agents against any and all legal liability or loss the City of Hollywood, Florida may incur due to the Contractor's failure to comply with such act. 43 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 PROPOSAL SUBMISSIONS The responsibility for submitting a bid/proposal on or before the time and date is solely and strictly the responsibility of the bidder/proposer, the City will in no way be responsible for delays caused by technical difficulty or caused by any other occurrence. No part of a bid/proposal can be submitted via FAX or via direct Email to the City. No variation in price or conditions shall be permitted based upon a claim of ignorance. SUBMITTAL =ORMAT* The items below are required components of your solicitation response in order for your bid/proposal/submittal to be consider responsive and responsible. Please confirm this submittal includes the following items in this checklist: A. Title Page: Show the RFP title/number, firm's name, address, telephone number, contact person, email, and date. B. Table of Contents: Clearly identify the material by section title and page number, including the following sections: 1. Approach and Methodology 2. Environmental benefits 3. Vendor Capabilities 4. Driver's Qualifications 5. Firm's Qualifications 6. ADA Compliance 7. Maintenance/Recovery Plan 8. Risk Mitigation Plan 9. References 10. Pricing 11. Additional/Pertinent Information (Optional) C. Forms and Certifications (Completed) 1. This Submittal Checklist Confirmation 2. Bid Form (Pricing) 3. Vendor Reference Form* 4. Hold Harmless and Indemnity Clause 5. Non -Collusion Statement 6. Sworn Statement... Public Entity Crimes 44 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 7. Certifications Regarding Debarment 8. Drug -Free Workplace Program 9. Solicitation, Giving, and Acceptance 10. W-9 (Request for Taxpayer Identification) 11. Certificate(s) of insurance that meet the requirements of the #SPECIAL TERMS AND CONDITIONS section. 12. Proof of State of Florida Sunbiz Registration 13. Acknowledgement and Signature Questionnaire This checklist is only a guide, please read the entire solicitation to ensure that your submission includes all required information and documentation. ❑ Please confirm *Response required Bid Form * Upload pricing information in accordance with the scope and using the structure of Exhibit C - Pricing. Creative and optional pricing can be uploaded as separate attachments. *Response required 8.3. Vendor Reference Form* Please download the below documents, complete, and upload for each vendor reference. A Minimum of three (3) references are required. • Vendor Reference Form.pdf *Response required Hold Harmless and Indemnity Clause * I, an authorized representative, the contractor, shall indemnify, defend and hold harmless the City of Hollywood, its elected and appointed officials, employees and agents for any and all suits, actions, legal or administrative proceedings, claims, damage, liabilities, interest, attorney' s fees, costs of any kind whether arising prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused, occasioned or contributed to in whole or in part by reason of any act, error or omission, fault or negligence whether active or passive by the contractor, or anyone acting under its direction, control, or on its behalf in connection with or incident to its performance of the contract. ❑ Please confirm *Response required 45 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Non -Collusion Statement* I, being first duly sworn, depose that: A. He/she is an authorized representative of the Company, the Proposer that has submitted the attached Proposal. B. He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding such Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents, representatives, employees or parties in interest, including this affiant has in any way colluded, conspired, connived or agreed, directly or indirectly with any other Proposer, firm or person to submit a collusive or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner, directly or indirectly, sought by agreement or collusion or communication or conference with any other Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against the City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, connivance or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees, or parties in interest, including this affiant. ❑ Please confirm *Response required 8.6. Sworn Statement Public Entity Crimes* Please download the below documents, complete, and upload. • Sworn Statement Public Enti... *Response required 8.7. Certifications Regarding Debarment, Suspension and Other Responsibility Matters* The applicant certifies that it and its principals: Are not presently debarred, suspended, proposed for debarment, declared ineligible, sentenced to a denial of Federal benefits by a State or Federal court, or voluntarily excluded from covered transactions by any Federal department or agency; Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with 46 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 obtaining, attempting to obtain, or performing a public (Federal, State, or local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal, State, or local) with commission of any of the offenses enumerated in paragraph (b) of this certification; and Have not within a three-year period preceding this application had one or more public transactions (Federal, State, or local) terminated for cause or default. ❑ Please confirm *Response required 8.8. Drug -Free Workplace Program* A. IDENTICAL TIE PROPOSALS - Preference shall be given to businesses with drug -free workplace programs. Whenever two or more bids which are equal with respect to price, quality, and service are received by the State or by any political subdivision for the procurement of commodities or contractual services, a bid received from a business that certifies that it has implemented a drug -free workplace program shall be given preference in the award process. Established procedures for processing tie proposals will be followed if none of the tied vendors have a drug -free workplace program. In order to have a drug -free workplace program, a business shall: 1. Publish a statement notifying employees that the unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for violations of such prohibition. 2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug -free workplace, any available drug counseling, rehabilitation, and employee assistance programs, and the penalties that may be imposed upon employees for drug abuse violations. 3. Give each employee engaged in providing the commodities or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employee that, as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea of guilty or nolo contendere to, any violation of chapter 893 or of any controlled substance law of the United States or any state, for a violation occurring in the workplace no later than five (5) days after such conviction. 47 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 5. Impose a sanction on, or require the satisfactory participation in a drug abuse assistance or rehabilitation program (if such is available in the employee's community) by, any employee who is so convicted. 6. Make a good faith effort to continue to maintain a drug -free workplace through implementation of these requirements. As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. ❑ Please confirm *Response required 8.9. Solicitation, Giving, and Acceptance of Gifts Policy* Florida Statute 112.313 prohibits the solicitation or acceptance of Gifts. "No Public officer, employee of an agency, local government attorney, or candidate for nomination or election shall solicit or accept anything of value to the recipient, including a gift, loan, reward, promise of future employment, favor, or service, based upon any understanding that the vote, official action, or judgment of the public officer, employee, local government attorney, or candidate would be influenced thereby." The term "public officer" includes "any person elected or appointed to hold office in any agency, including any person serving on an advisory body." The City of Hollywood/Hollywood CRA policy prohibits all public officers, elected or appointed, all employees, and their families from accepting any gifts of any value, either directly or indirectly, from any contractor, vendor, consultant, or business with whom the City/CRA does business. The State of Florida definition of "gifts" includes the following: • Real property or its use, • Tangible or intangible personal property, or its use, • A preferential rate or terms on a debt, loan, goods, or services, • Forgiveness of indebtedness, • Transportation, lodging, or parking, • Food or beverage, • Membership dues, • Entrance fees, admission fees, or tickets to events, performances, or facilities, • Plants, flowers or floral arrangements • Services provided by persons pursuant to a professional license or certificate. • Other personal services for which a fee is normally charged by the person providing the services. 48 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 • Any other similar service or thing having an attributable value not already provided for in this section. Any contractor, vendor, consultant, or business found to have given a gift to a public officer or employee, or his/her family, will be subject to dismissal or revocation of contract. As the person authorized to sign the statement, I certify that this firm will comply fully with this policy. ❑ Please confirm *Response required 8.10. W-9 (Request for Taxpayer Identification)* Please download the below documents, complete, and upload. • W-9.pdf *Response required 8.11. List of Subcontractors* Please download the below documents, complete, and upload. • Form 14 - List of Subcontra... *Response required 8.12. Certificate of Insurance* See requirements in the #SPECIAL TERMS AND CONDITIONS section. *Response required 8.13. Proof of Sunbiz Registration* Enter company FEIN to be verified in Sunbiz *Response required 8.14. ACKNOWLEDGMENT AND SIGNATURE PAGE 8.14.1. If Corporation - Date Incorporated/Organized:* *Response required 8.14.2. State Incorporated/Organized:* *Response required 8.14.:. Kemittance Address* *Response required 8.14.4. Bidder/Proposer's Authorized Representative's Typed Full Name* *Response required 49 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 d.14.5. IT IS HEREBY CERTIFIED AND AFFIRMED THAT THE BIDDER/PROPOSER CERTIFIES ACCEPTANCE OF THE TERMS, CONDITIONS, SPECIFICATIONS, ATTACHMENTS AND ANY ADDENDA. THE BIDDER/PROPOSER SHALL ACCEPT ANY AWARDS MADE AS A RESULT OF THIS SOLICITATION. BIDDER/PROPOSER FURTHER AGREES THAT PRICES QUOTED WILL REMAIN FIXED FOR THE PERIOD OF TIME STATED IN THE SOLICITATION.* ❑ Please confirm *Response required 8.14.6. THE EXECUTION OF THIS FORM CONSTITUTES THE UNEQUIVOCAL OFFER OF BIDDER/PROPOSER TO BE BOUND BY THE TERMS OF ITS PROPOSAL. FAILURE TO SIGN THIS SOLICITATION WHERE INDICATED BY AN AUTHORIZED REPRESENTATIVE SHALL RENDER THE BID/PROPOSAL NON- RESPONSIVE. THE CITY MAY, HOWEVER, IN ITS SOLE DISCRETION, ACCEPT ANY BID/PROPOSAL THAT INCLUDES AN EXECUTED DOCUMENT WHICH UNEQUIVOCALLY BINDS THE BIDDER/PROPOSER TO THE TERMS OF ITS OFFER. * ❑ Please confirm *Response required 8.14.i Proposal Upload* Submit entire proposal including Title Page, Table of Contents, etc. *Response required 50 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT C - Company's Proposal 16 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 A. Title Page FLORIDA Request for Proposal RFP-045-23-SK For The Citywide micro -transit Services City of Hollywood, Florida Prepared for: City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Date: March 8, 2023 CIRCUIT Prepared by: Circuit Transit Inc 777 S Flagler Drive Suite 800 W West Palm Beach, FL 33401 Contact Person: Jason Bagley, National Partner jason@ridecircuit.com 305-494-1612 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUI� A.1 - Cover Letter Circuit Transit Inc ridecircuit.com March 8, 2023 City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Re: Request for Proposals RFP-045-23-SK for The City of Hollywood, Florida Citywide micro -transit Services Dear City of Hollywood, This submission is in response to the Request for Proposals (RFP) for City of Hollywood micro -transit Shuttle Service. Thank you for the opportunity to submit our proposal to the City of Hollywood. This proposal will show that Circuit Transit Inc (operator of Hollywood Sun Shuttle and Fort Lauderdale Circuit, etc.) has the proven capabilities and background in providing a sustainable on -demand shuttle program, as well as relevant and specific experience in Broward County, local knowledge and familiarity with the City. Circuit is an active service provider in Hollywood, Florida, that is responsible for the successful deployment and management of the Sun Shuttle as well as similar services with Cities in South Florida, Brightline Trains and other Cities in NY, NJ, CA and TX. Circuit provides all electric, first/last mile solutions that help move people in local communities and bridge gaps between riders and existing transit. By using fleets of electric vehicles, leveraging the data from its ride -request app, and working with top advertisers, Circuit is able to provide an eco-friendly, data -centric and efficient solution that promotes circulation, reduces parking congestion, promotes local economic development, reduces vehicle miles traveled, encourages alternate options, creates local jobs, and covers the last mile conveniently and affordably to the rider. Circuit has worked with the City of Hollywood and the Hollywood Community Redevelopment Agency since 2019 to design, build, and manage the Hollywood Sun Shuttle. The program is currently moving around 12,000 riders per month, is responsible for creating approximately 20 jobs, and has continued to improve and become a fixture of the Hollywood Community. Together, we have been able to craft a program that has gotten the attention of the press, local officials and nearby Cities; several of which have since enacted similar programs of their own. Hollywood has set an example for efficient, eco-friendly mobility that changes how communities move. The Sun Shuttle has "Exceed(ed) Expectations' and the overwhelming demand from riders has showcased the need for transportation services in the City. The team is excited about the opportunity to build upon the existing services and craft an updated approach to the community. https://hollywoodgazette.com/sun-shuttle-is-very-successful/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 2 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir Circuit is the largest and most experienced operator of shared, on -demand, last -mile EV shuttle services in the US. With successful operations in 40+ markets across South Florida, California, Texas, New York, New Jersey, and California, Circuit provides both national expertise and local experience. In South Florida, Circuit operates in Fort Lauderdale, Pompano Beach, Hollywood, West Palm Beach, Palm Beach, and Miami, as well as a 40+ cars servicing Brightline Trains, across 5 stations in the area. With more than 350 employees and 190+ vehicles, Circuit has the team, resources and experience to optimize mobility for Hollywood. Over the past five years, Circuit has engaged with stakeholders and businesses in the City of Hollywood and is very familiar with the local transportation needs and community. We have years of data that can be used to improve this program and inform the City of the movement of residents and visitors. The community support has been incredible and we're honored to be a part of Hollywood's growth. The company's officers and project leads are as follows: Alexander Esposito - CEO / Co -Founder Email: alex@ridecircuit.com Tel: 516-446-8513 Address: 780 S. Sapodilla Ave West Palm Beach, FL 33401 Jason Bagley - Partner, National Operations Email: jason@ridecircuit.com Tel: 305-494-1612 Address: 1305 SW 8th Ave Fort Lauderdale, FL 33315 Alexander and Jason have the authority to negotiate and contractually obligate the company. Jason will be the primary point of contact for this program and can be contacted for further clarification. If selected, we are committed to working with the City to provide a turn -key on -demand service designed to meet the needs outlined in this RFP. Circuit appreciates your review of our submission and welcomes any questions that you may have. Sincerely, Jason Bagely Partner, Circuit Transit Inc Circuit's corporate headquarters are located at 777 S. Flagler Drive, Suite 800 West Tower, West Palm Beach, FL 33401. Circuit also has local offices located at 2031 Harrison St, Hollywood, FL 33020 and existing infrastructure, including a large local fleet of all electric Polaris GEMs e6, electric sedans, and electric passenger vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 3 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B. Table of Contents A. Title Page A.1 - Cover Letter 1 2 B. Table of Contents 4 B1. Approach and Methodology 7 B1.1 Service Planning, Research and Analysis 7 B1.1.1 Existing Services in Hollywood and South Florida 8 B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery 10 B1.2 Our Project Plan 15 B1.2.1 Proposed Operating Plan: 16 B1.2.2 Alternate Options for On -Demand Services 21 B1.2.3 Alternate Operating Plan A: 21 B1.2.3 Alternate Operating Plan B 22 B1.2.4 Alternate Operating Plan C: 23 B1.2.2 Drivers 25 B1.2.3 Technology 26 B1.2.4 Timeline 27 B1.2.4 Project Team and Organizational Chart 27 B2. Environmental & Sustainability Benefits 29 B3. Vendor / Contractor Capabilities 30 B3.1 Background on Circuit 30 B3.2 General Company Information - CONFIDENTIAL 31 B3.3 Financial Capabilities - CONFIDENTIAL 34 B3.4 Revenue and Funding Capabilities 34 B3.4.1 Advertising Capabilities 34 B3.4.2 Fare Revenue Capabilities - CONFIDENTIAL 35 B3.4.3 Grant Sourcing Capabilities 36 B3.5 Technological Capabilities - CONFIDENTIAL 36 B3.5.1 Ride Request App 37 B3.5.2 Driver App Capabilities 38 B3.5.3 On Demand Coverage Zones and the Smart Stop Approach 39 B3.5.4 Using Data to Steer Service Operations 39 B3.6 Vehicle Capabilities 40 B3.7.1 Vehicle Maintenance Capabilities 42 B3.7 Driver Capabilities 43 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 4 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Driver Model 43 B3.8 Customer Service Capabilities 45 B4. Driver's Qualifications 46 B4.2. Training 47 B4.2.1 Certifications 48 B4.2.2 Drug Testing and Hiring Standard 48 B5. Firm's Qualifications and Experience 48 B5.1 Experience Overview 49 B5.1.1 Experience Overview 49 B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience 49 B5.1.3 Micro -Transit Operations Experience 50 B5.1.4 - Community Engagement Experience 51 B5.2 Project Experience 53 B5.2.1 Past Project Experience- Hollywood Sun Shuttle 53 B5.2.2 Past Project- FRED 54 B5.2.3 Additional Past Project Experience 55 B5.3 References 55 B5.4 Customer Testimonials (Confidential) 56 B6. ADA Compliance 57 B6.1 ADA Compliance Plan 57 B7. Maintenance / Recovery Plan 58 B7.1 Commitment to Avoid Service and Operation Disruptions 58 B7.2 Scenario Response 59 B8. Risk Mitigation 59 B8.1 Emergency Management Plan 59 B8.2 Risk Mitigation Plans 60 B9. Local Vendor Preference 63 B9.1 Local Hollywood Presence 64 B10. Pricing 66 B10.1 Fixed Pricing Rate Proposed Option 66 B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 68 B10.3 Unbanked Riders 70 C. Completed Forms and Certifications 71 Cl. This Submittal Checklist Confirmation 71 C2. Bid Form (Pricing) - CONFIDENTIAL 72 C3. Vendor Reference Forms 75 C4. Hold Harmless and Indemnity Clause 78 C5. Non -Collusion Statement 79 C6. Sworn Statement...Public Entity Crimes 80 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 5 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT C7. Certifications Regarding Debarment 82 C8. Drug -Free Workplace Program 83 C9. Solicitation, Giving, and Acceptance 84 C10. W-9 (Request for Taxpayer Identification) 85 C11. List of subcontractors 86 C12. Certificate(s) of insurance 87 C13. Proof of State of Florida Sunbiz Registration 89 Appendix 91 Appendix 1 - Letters of Support 91 Appendix 1.1 Rider Letter of Support: 91 Appendix 1.2 Letters of Support: 98 Appendix 1.2.1 Water Taxi 98 Appendix 1.2.2 Downtown Development Authority, WPB 99 Appendix 1.2.3 Cityfi 100 Appendix 1.2.4 Billy's Stone Crab 101 Appendix 1.2.5 World Tire Inc. 102 Appendix 1.2.6 Margaritaville 103 Appendix 1.2.7 Le Tub, Tiki Tiki, GG's 104 Appendix 1.2.8 Diplomat Beach Resort (Valet Services) 105 Appendix 2 - Example of Data Report 106 Appendix 2.1 February 2023 Hollywood Data Report 106 Appendix 3 - Case Studies 112 Appendix 3.1 - Hollywood Case Study 112 Appendix 3.2 - Brightline Case Study 115 Appendix 3.3 - San Diego Case Study 118 Appendix 4- Additional Past Project Experience 120 Appendix 4.1 New Rochelle NY 120 Appendix 4.2 Brightline 120 Appendix 4.3. West Palm Beach, FL 121 Appendix 4.4 Pompano Beach, FL 121 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 6 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B1. Approach and Methodology In 2019, Circuit and the City of Hollywood crafted one of the most advanced Neighborhood Electric Vehicle (NEV) shuttle services that had ever been deployed in Florida. Circuit is very pleased to provide our plan to the City of Hollywood in its endeavor for the next generation of transportation access in Hollywood. Circuit is eager to continue to operate the Hollywood Sun Shuttle as an active, engaged and embedded partner of the City and business communities. We are very excited to evolve the current Sun Shuttle service and match the needs of the RFP. We understand that the City wants to offer dynamic allocated routes and schedules to match consumer demand and support the upcoming fixed route community shuttle services. Over the last four years, Circuit and the City of Hollywood have worked in partnership to provide residents and visitors with a micro -transit mobility offering that is effective, sustainable, supports the local business community and provides a fun experience for riders. We look forward to the next iteration of transportation offerings in Hollywood, and hope that with our carefully crafted service operations plan, we will continue to work in partnership to support the City's transportation goals for its residents and visitors. The team at Circuit is incredibly proud of the work it's accomplished with the City of Hollywood over the past 4 years. "Sun Shuttle Exceeds City's Expectations" (Hollywood Gazette) was in the headline of an article a few months after the service started and the service, team and technologies have continued to improve ever since. Not only is the Sun Shuttle exceeding the City's expectations, together we've crafted a service that is exceeding the performance of nearly every other On -Demand service in the country. Since starting, other new vendors have come about and new technologies have been introduced, but when comparing ridership, ridership per vehicle hour, rider feedback and the cost per rider, there are few, if any services, run by other operators that have been able to achieve the demand and performance that we have in Hollywood. We're committed to the City and committed to improving the Sun Shuttle for years to come. B1.1 Service Planning, Research and Analysis We've spoken with our Managers, Supervisors and Driver Ambassadors, surveyed riders, analyzed our historical data, and are confident that we can continue to deliver, and improve upon, a successful mobility option for the residents, visitors and community members of the City of Hollywood as we have since 2019. With 12+ years, 190+ vehicles, 9 states and 24+ cities of operations, Circuit brings its national experience and network to the benefit of each City it works with. Our roots are in South Florida and specifically Broward and Palm Beach counties, where we have operated since 2011. Based on RFP Exhibits A and B, and the desire to operate three separate micro -transit zones, we have designed a service that is supportive of the City's goals, will continue to partner with the business community, is user friendly for the residents and visitors and complementary to the City's upcoming fixed -route community shuttles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 7 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B1.1.1 Existing Services in Hollywood and South Florida Since 2019, the City of Hollywood has partnered with Circuit to provide a 100% electric micro -transit solution for residents and visitors. For just $2 per rider, the Circuit -operated Hollywood Sun Shuttle takes riders anywhere within the coverage area zone through our on -demand app or by waving down a driver. Hollywood has been a model city in the region and the services have been highly utilized and immensely popular among riders in the community. For more information on the existing service, please see below: Hours of Service • Monday: 10:00am - 9:00pm • Tuesday: 10:00am - 9:00pm • Wednesday: 10:00am - 9:00pm • Thursday: 10:00am - 9:00pm • Friday: 10:00am - 10:00pm • Saturday: 10:00am - 10:00pm • Sunday: 10:00am - 9:00pm Total hours of operation/week: 79 Vehicles • Eight 5-Passenger (6 seat) GEM Vehicles available during the Summer Months • Ten 5-Passenger (6 seat) GEM Vehicles available during the Winter and High Season Months • One ADA + 3 Passenger (4 seat) GEM Vehicle available year round • One 12-Passenger (13 seat) Ford E-Transit Electric Van Drivers/ Ambassadors: • 19 Total Staff, 14 of which are Hollywood Residents City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 8 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUI� O 7 Full Time O 12 Part Time Ridership: • Total Riders/Month (past three months since RFP March 2023 submission) o Jan 2023: 11,070 o Feb 2023: 11,803 • Average Riders/Ride (past three months since RFP March 2023 submission) o Jan 2023: 1.75 o Feb 2023: 1.88 • 2022 Total Ridership in Hollywood 146,710 riders! Note: These are logged riders and may skew 8-14% below the actual ridership Fare: • Free (from launch in April 2019 to April 2021) • $1 (started April 2021) • $2 (started April 2022 to Present) • $18,399 (returned/credit to City of Hollywood in February 2023) Coverage area: FEBRUARY 2023 HEATMAP CURRENT GEOFENCED SERVICE AREA (Western Hollywood Pilot Service Expansion - starting March 13 2023) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 9 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Upcoming March 2023 Western Hollywood Service Expansion Pilot Circuit, at no additional expense to the City, and in an effort to further support understanding Hollywood travel patterns, is working with the City Engineering department to conduct a pilot program using EV vans and our existing rider app to offer service west of our existing coverage area. If selected for the RFP we hope to leverage the information from this pilot to better inform the structure of future MTZ Zone 3 services. Seminele,Hard Rock Hotel & Casino.L. . Seminole Classic Casino Hollywood o m ue 00- .. Sedan o'sSupermarket 9 Te ppa nya k i • g' 441 CO BOULEVARD Se HEIGHTS _Q. Waimart Supercerte Broward LA DIlege-South Campus ., )ke Rd The Home Deli finer Market narPkwy:. -- ESL) Cv-_ _. - _ _ __Ij. - { 1 Dave & Buster's' Expansion Zone (fret I DORTaIt SI Soft SI Johnson 51 Target 9 HOLLYWOOD PARK EAS HILLS N ACRES Wash,119ton St e tow reen Farmers Market Dania Beach J a�7 r -Jp W TaRS, a NORTH CENTRAL 95 asa' West. Park Andover Pembroke Park NE 205m Si Ives Estates Wes: Lake Pare; HIGHLAND GARDENS wood Fl v Big Easy Cas no9 o LLYYJOOD The Diplr,, Resort rz� Hallandale Beach Gulfstream Park Raciro MCA Florida Aventura Hospital fir Tidal Cove'Wateroark Golden Beach B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery After reviewing the details of the RFP, we immediately began our planning and analysis process. Fortunately, with four years of operating experience in Hollywood, FL, we were able to leverage feedback from our existing riders, driver ambassadors and the local business community, our review of the RFP and the Counties transportation systems, and use historical data from our Circuit on -demand rider and driver applications as well as our growing and evolving data reporting dashboard, to inform what we believe are the best options for the community within the parameters of the RFP. What We've Learned from Our Riders, Drivers and the Local Business Community City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 10 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT In evaluating this opportunity, we started with the community. We hit the streets, spoke with Driver Ambassadors, rode along with our riders, and reviewed rider feedback from our application and our rider surveys: Feedback from our drivers • We are the "tour guides" for the city! Our Driver Ambassadors know Hollywood, and we help bring people back to Hollywood. The resorts, hotels, businesses, all rely on us to help drive business. • Residents would like us to expand to additional areas, including areas further West. • More Circuit cars on the road- leading to faster pick up times and less delays! • There are four major categories of people who use this service. o Senior population (65+): relies on Circuit to get to the grocery store, post office, pharmacy. Some do not have cars and are on fixed incomes. They need Circuit more than ever, we have developed trust with many Hollywood seniors, and they've come to rely on the service. For some, it is a necessity for them. o Tourists and visitors often say "I wish I had this in our city! Many report to us that they love using the service; knowing Circuit is there gives visitors a peace of mind, that is why they love coming back to Hollywood and exploring the Downtown area. o Residents and commuters who use Circuit to get to work every day. o Local residents use us to get to the beach and businesses downtown as a hassle and drive -free option. Feedback from riders • "Keep Circuit going. Your drivers are very nice. Circuit is much needed and much appreciated." • "Circuit prevents a lot of DUIs, accidents, and potential loss of life" • "Circuit is one of the things that makes Hollywood great " • "I enjoy Circuit. I love it when it's a nice day to just sit and relax while someone else drives." • "Circuit is great, I love having the windows -down, casual transportation option." • "With Circuit, I never have to worry about sitting in traffic with my car. I take it to/from my home to downtown and the restaurants at the Boardwalk, all while helping the environment- no gas! I love it!" • "Circuit is a blessing for me. I don't have a car and I'm handicapped, so I'm limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful- we need more Circuit everywhere- protect our earth from car pollution and continue to offer low cost rides. Thank you." Feedback from local business community • "Circuit is a great addition to the community helping locals and tourists safely move around the city in an eco friendly manner. During the COVID-19 Pandemic, Billy's stone crab and Circuit teamed up for deliveries to help people during quarantine. Thank you for your amazing services and helping our community!" - Billy's Stone Crab • "We are very pleased with the results of our marketing efforts with Circuit. The combination of a wrapped vehicle along with conscientious coupon distribution by the drivers has been very effective for Rita's of Hollywood."- Jody Ralfkind, Rita's, Marketing & Community Outreach Director Letters of Support- Hollywood Riders City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 11 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir In addition to the Business Support Letter, Circuit recently also published a "Letter of Support" that went out to Hollywood Sun Shuttle riders. The document received over 122 signatures, ranging from residents (72), visitors (40), local business owners (7), and others (3). Please view Appendix lto reference the Letter of Support (Riders) and Signatures. Letters of Support- Local Businesses We've received numerous Letters of Support from local businesses which can be seen in Appendix 1.2 Hollywood Sun Shuttle Rider Survey We conducted a survey at the end of 2022, prior to the RFP being released and to obtain qualitative feedback from riders in Hollywood. The survey received 700 responses from South Florida Circuit riders and 141 of these respondents noted that they use Circuit primarily in Hollywood. Based on the questions and responses we learned: • 94% responded "Yes" to the question "Do you think Circuit is a good addition to your community?" • 81% responded "Yes" to the question, "Does Circuit help you save money on transportation?" • 88% responded "Yes" to the question "Would you like to see more Circuit cars in service?" We were also excited to see the large number of respondents that used the service to go to Grocery Stores, Restaurants, Local Stores, and other areas of commerce. Based on our assessment and analysis of weighted average "spends" in these types of businesses, current ridership and industry publications2, we can confidently say that the service contributes to over $350k/month in economic activity. is a good addition to your community? Does Circuit help you save money on transportation? 2 https://www.apta.com/research-technical-resources/research-reports/economic-impact-of-public-transportation-investment/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 12 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Does Circuit help you save money on transportation? February 2023 Data Analysis from Existing Sun Shuttle and Methodology From this February 2023 Data Review we learned: • Top 5 Pickup Locations and Dropoff located continue to skew towards serving leisure riders • 49% of the monthly rides were "pooled" meaning there are more than one group per ride. This is a key component to combating congestion and a key feature of the Circuit App. • The busiest time of service is 3pm-6pm, however some riders have indicated they'd like to be able to use the service to commute in the morning In February 2023, the top five drop off and pick up areas for the Hollywood Sun Shuttle overwhelmingly showcased ridership patterns that riders are using the Sun Shuttle for shopping at Publix and for leisure trips to and from restaurants downtown and the beach. As showcased below in ridership broken down both hourly and weekly, weekend trips see the busiest service days with service dipping on Wednesdays. Ridership sees daily peak times between 2pm and 6pm, and begins to drop off by 7pm. February 2023 Ridership Average Weekday Ridership City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 13 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT February 2023 Ridership Average Hourly Ridership LIB FRIA. H IGHL AND GARDENS Fe, Top Five Pickup Locations Feb 2023 POINCIANA TlIc.aig Easy Casi beoke Rd Hl.LYWDD: ' N •yrFg S CA) The Diplomat Bea, IR sart Hollyw R WoIinar[ SjI, rce1Uar P February2023 Heatmap Address 1 Margaritaville Hollywood Beach Resort 2 Publix Supermarket at Hollywood Circle City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 14 of 123 TRAL DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT 3 4 5 Address Mobility Hub @ 320 Johnson St. Hollywood FL 33019 Beach Pickup @ 1111 N Ocean Dr. Hollywood FL 33019 The Diplomat 3555 S Ocean Dr. Hollywood FL 33019 Top Five Drop off Locations Feb 2023 1 2 3 4 5 Address Margaritaville Hollywood Beach Resort Publix Supermarket at Hollywood Circle GG's Waterfront Ocean Resort Twin Peaks Hollywood Blvd DoubleTree Resort by Hilton Hollywood Beach In determining expected ridership and number of cars needed, Circuit's team analyzed past and current Sun Shuttle data, in contrast to the given upcoming Community Shuttle routes and schedules, to determine the best service hours for the MTZ zones, and how this will impact fares and net costs. Circuit can use this data to help the City and County in crafting community shuttle routes and stops. Circuit, if the City is interested in pursuing this option, can also set up predetermined pickup and dropoff spots around the zone that align the upcoming stops for the community shuttle routes. Example: Red Line Route from ExhibitA of the RFP (Left) and a heatmap of common pickup and dropoff areas from Circuit's database (Right). B1.2 Our Project Plan City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 15 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit understands the City's Goals for this RFP and we have crafted a program that meets the needs of the community and is confident that in partnership with the upcoming Community shuttles, the Hollywood Sun Shuttle will continue to support mobility options and reduce traffic congestion. We're one of the few providers with experience operating numerous electric vehicles (and types of electric vehicles) as part of the same fleet. The existing Sun Shuttle's fleet includes standard and ADA GEM Neighborhood Electric Vehicles (NEVs) and Ford E-Transit EV Vans. Expanding upon our existing fleet of electric vehicles, existing team of local W2 driver ambassadors, and the Circuit on -demand rider and driver mobile applications, Circuit is prepared to continue to deliver best in class services for the City of Hollywood, as detailed in our operating plan and alternative plans listed below. B1.2.1 Proposed Operating Plan: Circuit is willing and eager to run a program that is designed to meet all of the requirements of this RFP. Additionally, as detailed in the alternate options below, Circuit would like to work with the City to explore what modifications to the service details, operating hours, vehicle types and coverage areas can be adopted in an effort to maximize cost savings, the effectiveness of the on -demand services and to promote ridership on the fixed route Community Shuttles. Circuit is also willing to pilot new areas of Hollywood to test and determine needs, usage and long term feasibility of the respective communities. Following the guidelines set forth in the RFP, Circuit will structure a service that adheres to the City's vision, however Circuit has also offered a few alternative options for consideration. If selected, the Circuit team would love to work closely with City staff and local stakeholders to review and refine the operating plan as desired, to best meet the needs of the community within the available budget. These plans can all be adjusted and it is our hope that these examples provide further context around what modifications might be considered. Proposed Operating Plan Quick Facts: • Total Hours Per Week: 56 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: 3 Separate Zones • Notes: This option is based on the hours indicated by the RFP, broken out by the zones indicated in the RFP and within the range of the current service budget. This service would reduce the number of hours compared to the current operation. Days & Hours of Operation Based on our existing data we propose the following service hours per zone. Based on seasonality and demand patterns we can amend these hours as needed or at the request of the City of Hollywood. o MTZ Zone 1: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 2: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 3: Seven days a week, eight hours a day 10am - 6pm ET City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 16 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Coverage Areas MTZ Zone 1 Dania Beach 0.3 z ro ROYAL OINCIANA cfi rfi West Lake Park Kayakin io Anne Kol Nature Cen Sheridan St West Lake Park M P Johnson St HOLLYWOOD ywood LAKES cn >ARKSIDE [nogThe Diplomi:. v Resort Hollywc OZD i-iollywool Dog Beau itaville +od Beach F Hollywood Beach Broar MTZ Zone 2 ;y Field Lincoln Si uvian Cuisi Polk Hall Van Buren`. Cu. tli .c !', i7fE Jackson St nce Show, Ii Madison Adamst lman St Pierce St 11, n � m H >I lywood _lch Golf Club Grant St Publix Super Market 7 _ -.. at Hollywood Circle a Tyler st _�, Tyler 3P Y.oungi, oof� r Circfe,Pa�k 0 Art4 Harrison St 1 Cen' N D e Adams St ' Van Buren St Jackson St Madison St Jefferson St PARKSIDE Beach & Town ripDewey St Scooters 4U 0 11 Funston St PR anrlrr,an st J nd Culture er 1 Hollywc ferson Par tour Puertl Temple I MTZ Zone 3 Waaallmart Supercenter9 to ALDI BEVERLY PARK 0' N 0 co 01 0 Washington St WASHINGTON PARK HO HIS n Target Harbor f�4RK-EAST -r Orangebrook Go & Country Clu Washington St HILLCREST 1824) (24 *Note: MTZ-3 could be extended in the northeast corner to include service for the Hollywood Tri-Rail Station City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 17 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Vehicles Seven (7) Vehicles in Total • Three (3) Ford E-Transit EV Van o Electric Vehicle o Model year 2022 or newer, all weather O 12 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible Ford E-Transit EV Van O 8 passenger seats + driver, 1 ADA position o Flexible to move to any of the MTZ's when and ADA trip is requested • Two (2) GEM e6 (Neighborhood Electric Vehicle) NEV vehicles o Electric Vehicle o Model year 2020 or newer, all weather O 5 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible GEM NEV vehicles (Bonus - No Additional Cost) o Electric Vehicle o Model year 2020 or newer, all weather O 3 passenger seats + driver, 0 ADA positions Vehicle allocation by zone • MTZ 1: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 2: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 3: 2 Ford eTransit EV Vans • Total 7: 6 Vehicles + 1 Extra Standby ADA NEV One Ford EV Van is a Wheelchair Accessible Vehicle (WAV) with eight passenger seats including the wheelchair, as well as one ADA GEM with four passenger seats including the wheelchair. The ADA Van will be available to move between zones as needed. As we already have a Sun Shuttle branded Wheelchair Accessible GEM car in the market we would bonus that vehicle at no additional cost to the City. Per our existing Sun Shuttle ridership data, we see 6-8 WAV requests per month on average. For this program, we propose all -electric GEM e6 vehicles and Ford E-Transit EV Vans- one of which is wheelchair accessible (WAV). These cars will operate in a demand -based coverage area with point to point service where riders can request a ride to/from any location within the geo-fenced service map. These vehicles allow for easy boarding and Circuit's pooling algorithm will further reduce single occupancy vehicle trips by linking riders headed in the same direction, with parameters specified in coordination with the City. For further information about these vehicles and their specifications and capabilities please refer to Section 83.6 Vehicle Capabilities. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 18 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Fares Historical Information Sun Shuttle initially started as free to the user. In April of 2021, at a renewal of the contract, Circuit was asked to implement a $1 fare to control demand and offset some cost to the City. In April of 2022 it was decided to increase the fare to $2 per rider after the initial success of the fare implementation. Fortunately, we found that the fares did not negatively impact total ridership, and in fact led to higher efficiency due to reduced cancellations from riders. The Sun Shuttle service has been incredibly popular, so there are times where demand outweighs supply and wait times begin to climb. The fare program is a valuable tool in controlling demand and reducing cancellations. Proposed Fare Rate (Confidential) The $2 rate continues to be met with little resistance, has helped efficiency, and reduced frivolous trips. We are confident that for this expanded service $2 would continue to be an appropriate fare, with the potential to increase to $3 per rider for on demand service. It could be capped at a set amount so that large groups are not paying $12 or $15 but rather cap the group fare at $7. Additionally, Circuit is building a zone pricing feature in its app so that it will be able to offer the City the option to adjust pricing based on zones. For example, the structure could be set that within a single zone the fare is $2, however if you travel between zones it increases to $3. There is also the option to provide free rides via promo codes. Hollywood riders could ride free in September, for example. Partnership with the Local Business Community We appreciate the City's intentions to tie in with the local business community and we've demonstrated our ability to work with local businesses in Hollywood, working with partners like The Water Taxi, Billy's Stone Crabs, the Hollywood CRA to promote local events such as Art Walk, Hollyweird and Dream Car Classic, and other local stores, restaurants, and attractions. We've also built a system where we can pre -sell discount/promo codes to businesses so they can offer those codes to their customers. For example, Rita's is one of our current advertisers, and we can provide "discount coupons" to riders, driving business to the local Rita's stores. This concept has been well received and we will make an effort to review this, and other ways to encourage buy -in from the local business community through targeted marketing campaigns and activities. We also work with the City of Hollywood and their Marketing and education activations, such as the "Turtle Nesting" campaign from March 2023- October City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 19 of 123 team on awareness 2023. DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Grocery Distributions (during COVID), in partnership with Feeding South Florida City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 20 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B1.2.2 Alternate Options for On -Demand Services Our alternative approaches are explained in more detail below, and have the capabilities to make the micro -transit service more robust and cost effective. While increased services may increase total costs, these services allow the City to get more "bang for the buck". Circuit is prepared to operate the service in adherence to the RFPs specifications as we have laid out in our proposed operating plan, but we wanted to bring to the City's attention our alternative approaches as a means to serve more riders and provide a connection to other communities and mass transit. B1.2.3 Alternate Operating Plan A: The 1st element of the proposed alternative plan involves joining MTZ 1 and 2 in an effort to provide more circulation along the barrier island and around downtown as well as seamless connectivity between downtown and the beach. Coverage Areas Dania Beach m s48'.: cr 0 West Lake Park Kayaking Anne Kul Nature Cen Sheridan St z West Lake Park Taft St n CD ROYAL POINCIANA Holly ;HLAND RDENS P Ea: I VI .r 1 .. z Resort Hollywood. 3 g. F mc Johnson St L !'The Diplomat Beach Holly, DogE itaville and Bea Iollywoe ;3each Bi Alternate combined MTZ-1 & 2 to service the barrier island and downtown and to connect both later in the evening after some Community Shuttle routes ceases operations at 5pm City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 21 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT 3uffet9 Toyota of Noll; EVARD T wood F epic°Rinconc€tog ,n0 1:Hn14w04dl trr ALM EVERLV PARK 4tiasi.ngion Sr Yellow Green w P.:.k Fanner Market Memorial Regiona4 Hospital ..mM! 'nSi .,mnsms HOLLYWOOD HILLS Target H PARK EAST Orarrcyebt r k Countr, WASHINGTON HILLCR EST PARR olf Course NORTH CE rtf :r,9ermarkets aolS O HIGHLANC GARDENS Alternate MTZ-3 service area to include Hollywood Tri-Rail station and the option to extend to Memorial Regional Hospital Alternate Option A - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 1 and MTZ2 become combined into a bigger zone with 2 EV Vans and 2 GEMs. MTZ 3 remains as its own zone, with slightly adjusted coverage area to include Tri-Rail and Memorial Regional Hospital, serviced with 2 EV Vans. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. B1.2.3 Alternate Operating Plan B Alternate Option B - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ 2 become combined into a bigger zone. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 22 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. B1.2.4 Alternate Operating Plan C• Alternate Option C - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $3 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ2 become combined into a bigger zone. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. With this option, as with any of the options, Circuit can work with the City to explore predetermined pickup and dropoff spots, using the Circuit Connect Smart Spot approach, adjusting pricing models for fares, zone -based pricing to adjust prices, and or a combination of these features. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 23 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Alternate Option C - Zone Mtz-1 & 2 With Smart Stops* Dania Beach West Lakt Park Kayakii Anne K. Nature C West Lake Park HIGHLAND GARDENS PAi e Big Easy Casino9 The Diplomat Beac • d ResortHn"....•,n^tl..''R'!e Iollywood )og Beach aville d Beach Re •ywood uchBroi: *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations Alternate Option C - Zone Mtz-3 With Smart Stops* *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations GTON P K Reyionai Johnson St HOLLY'WG )D HILLS 0 PARK EAST 1Orangebrook Go & Country Clu Washington SI P"LGRF— T City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 24 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT I`1 EMERALD HILLS Buffet I RRIDOR Taft Sl .erg AWN IQty West Park um'maintey Ion St Memorial =•gional Hospital '.I HIGHLAND GARDENS P Dania Beach (s1.0 _ West Loki Park Kayak Anne K. Nerve Cr SI(rrOan Wes Lake Park I The Big Easy Casino The [hold Resort F;,.. Pembroke O MTZ-3 (Hillcrest/Washington Park)Z9 Memnr Regional Hcs;•iR0 9 Rs� Ia S�Q Hai No, hierhoad Market V SL nsH Golf Co arse HORTH CENTRAL ROYAL 9 `♦J PfINGIANA Ke:< 1wo supernaMTZ-Z [Historic Downtown Zone)" q r 4 r,- ght Tools HOLLYWOOD •!rgi PARKEAR HILLS Oranoe.brnok GcII i-i & Country Club y' 9 9 0 9 n Axuewa PARKSICE xirwrNi The Big Easy Casino =muroke Rlt -iY MTZ-1 {Hollywood Beach Zone) Marcanto,' I follvouod Clcasn Peon OL Saar k alk B1.2.2 Drivers Circuit will leverage its existing team of experienced W2 employee Driver Ambassadors, Local Managers and Supervisors in Hollywood,ensuring service performance and company operational standards. 14 of the 19 current Hollywood Driver Ambassadors live in the Hollywood community and all Driver Ambassadors have experience operating in the proposed micro -transit coverage areas. As a reminder to the City, all of Circuit's qualified W2, local, screened and background -checked Driver Ambassadors are a critical part of Circuit's proposed approach to this project. Circuit has built a successful, proud team in the City of Hollywood, and hopes to use and expand this team going forward. The average tenure of our Hollywood staff is 21.8 months. Drivers are required to speak fluent English and several are bi-lingual, many also speaking fluent Spanish. Many of our drivers in Hollywood have been working in the community for multiple years, live locally and have become true ambassadors of the area. This local experience is not something that can be taught or trained and has continued to become more valuable in delivering the best quality of service for the City. For more details on our driver training, qualifications and certifications, please see section 84, below. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 25 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit's Hollywood team, fleet of event -ready GEM NEVs, 100% Electric Vans & Teslas at Safe Streets Summit 2023 B1.2.3 Technology Since the Sun Shuttle's launch in 2019, Circuit has used our custom proprietary mobile app to move over 500k riders. Throughout Sun Shuttle's lifetime the service has gone through 25 app upgrades to improve bug fixes, integrate fares and deliver smarter routing capabilities. Circuit's tech team has continued to grow, improve and roadmap new features and enhancements for 2023 and 2024. I Current version of the mobile app in Hollywood, including ADA request option, 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 26 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit was able to integrate fares and user payment profiles into the app in March 2021 when the service went from fare -free to $1, and again in March 2022 with the $2 fare increase. More details, including a deeper dive into Circuit's Technology is available in Section 83.5 Technological Capabilities. B1.2.4 Timeline With robust infrastructure already in place such as experienced Hollywood Management, Supervisors, Driver/ Ambassadors, support from local Corporate staff, vehicles and maintenance, parking and charging, Circuit can seamlessly transition from existing services in Hollywood to this updated program. Circuit has direct access to the manufacturer and can add additional vans (beyond the current pilot with vans), within 30 days. Currently the Sun Shuttle program has been extended through July 2, 2023. Circuit is comfortable committing to operate the new service starting on, or if needed, prior to the existing contract ending. B1.2.4 Project Team and Organizational Chart Project Team Qualifications Partner/ Project Manager - Jason Bagley - Jason is a National Partner at Circuit, has over 12 years of experience operating similar services in South Florida and would be the primary contact for this program. He controls all South Florida operations and comes at no cost to the City of Hollywood. Jason currently oversees Circuit's national fleet operations for 190+ vehicles and our operations with 60+ vehicles in Palm Beach, Broward, and Miami counties. Jason has been operating 100% electric shuttle services in Broward County since 2011 and with his fleet expertise spends time consulting the GEM corporate technicians on vehicle diagnostics and new solutions. He will be the lead in preparing for and launching operations and will oversee local managers during operation, oversee ongoing maintenance, and coordinate any changes to service such as service expansion. He has been an integral part in launching service in several markets, as well as assisting in managing operations across the country and focusing on national quality control. Before joining Circuit in 2012, he worked as a Regional Manager for a full service National Parking and Transportation Company. He received his BA in Communication from Florida Atlantic University. Jason is based in Fort Lauderdale and is active in the community. Public Partnership Manager - Alana Wortsman - Alana brings 13 years of experience in the nonprofit sector, helping to create more sustainable communities. At Circuit, she now helps manage the public -private partnerships in South Florida. Alana works with current service cities on community engagement, events, public affairs, grant opportunities, and marketing materials. Alana was born and raised on Long Island, NY and has a Communications degree from SUNY Oneonta. Alana now resides in Hollywood, FL as her place to call home. For fun, you can catch her riding her bike down Hollywood Broadwalk or running with her dog along A1A. Regional Manager - Camille Santiago - Manages hiring, onboarding and scheduling for all South Florida operations and comes at no cost to the City of Hollywood. Camille currently oversees and schedules roughly 35 managers, supervisors and drivers in Palm Beach and Broward counties only. Her background City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 27 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT is Community focused relations with experience in transportation related industry. Manager and shift supervisor (explained below) onboarding is crucial to service success and having a dedicated manager with experience in multiple locations but at the same time hyper -focused in one area is crucial. Area Manager - Bob McCure - Bob is currently an Area Manager overseeing all day to day operations of Circuit's Broward locations. Bob has been with Circuit since 2015 where he started as a driver in Fort Lauderdale. His positive attitude, attention to detail and effective leadership has paved the way for several promotions over the years. Today, Bob manages Fort Lauderdale, Pompano Beach and Brightline Ft. Lauderdale locations and teams. Bob has used his experience in recruiting to successfully build and retain teams which has produced several supervisors and future location managers to keep up with company growth opportunities. Bob was born and raised in Plantation and now calls Fort Lauderdale home. CEO / Co -Founder - Alex Esposito - Started on a hunch that shared, electric rides would help alleviate parking congestion at the beaches, Circuit (formerly The Free Ride) has evolved into a last -mile mobility solution that's embraced by cities across the US. He has 10+ years of experience in on -demand electric micro -transit services. Prior to Circuit, Alex worked as a consultant for Accenture (NYSE: ACN) and in marketing for Vistaprint (Nasdaq: CMPR). He holds a BS in Finance and MBA from Bentley University. Alex has been a featured contributor at Smart Cities NY, LA CoMotion, 20-20 Cities Boston, South Florida Safe Streets Summit, Urban-X and LACI. He's been recognized as a Forbes Next 1000 Entrepreneur and a Association for Commuter Transportation (actweb.org) 40 under 40 award recipient. Alex is based between Circuit's Fort Lauderdale Office. COO / Co -Founder - James Mirras - Oversees all national operations and will work closely with Jason Bagley to plan and set up operations, hiring processes, tech improvements, reporting processes, metrics, and any additional requests of the City of Hollywood. James is the head of Operations and Finance. He has a total of 10+ years of experience in transportation services similar to those requested by this RFP. Beginning in 2011, James started the Hamptons Free Ride (now Circuit) operations in East Hampton, Southampton and Montauk, NY. His attention to detail, people skills, and strong work ethic helped create a solid foundation that the company has been able to grow from. James moves between the company's locations, focusing on business development, management training, vendor relations and overall strategy. James received his BS in Finance from University of Florida. After graduating in 2009, he worked for Morgan Stanley (NYSE: Transportation Development Coordinator - Isabella Downes - Isabella is a Transportation Development Coordinator at Circuit, supporting sales and partnership teams to launch on -demand 1st/last mile mobility solutions. Isabella has 5+ years experience working to drive innovation between public and private entities. She has launched over 10 micro -transit services that are meant to act complementary to existing transit infrastructure or as stand alone services in light of no other transit options. Isabella has published two studies exploring transportation access in various US cities and the impact access has on socioeconomic development. Isabella holds a BA in Public Relations from Wayne State University and an MA in Sustainable Urban Development from DePaul University. In addition to her role at Circuit, Isabella serves on the Young Professionals in Transportation- NYC Board as the Director of Programs Co -Chair. She is very passionate about solving complex transportation justice issues. Head of Technology - Tucker Costello - Tucker is the Managing Director, Internal Development for Circuit. He handles internal business and technical development. He has over 5 years of experience in transportation services similar to those requested by this RFP. He handles new app deployments, City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 28 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT including testing and ongoing support. He works closely with our operations teams to incorporate partner, driver, and rider feedback from our locations to ensure a seamless experience throughout our platform with timely and relevant updates. Tucker holds a BA from Skidmore College. Over a decade of hands-on hardware and software implementation has given him a deep understanding of how technology enhances our work. Tucker would handle the location deployment within the mobile app, testing and coordination with operations staff, handle features requests, and lead ongoing testing and technical support. In House Counsel - Anita Chen - is counsel for business development. Anita received her BS in Finance and Marketing from New York University and her JD from Touro College Jacob D. Fuchsberg Law Center. Prior to law school, she worked at Bankers Trust Company in New York City as an associate in their commercial paper department. As a lawyer, she worked for LeBoeuf, Lamb, Greene & MacRae as a litigator representing clients including Lloyd's of London, Prudential Financial and Barneys New York. After several years in the private sector, Anita joined Manhattan Legal Services representing low-income residents in New York City. She now counsels for many small -businesses including taxi medallion companies, real estate holding companies, bars and restaurants. Anita has been with Circuit since 2018. Organizational Chart Operations & Finance COO } Co -Founder James Mirras National Partner: Jason Bagley Public Partnership Manager: Mane Wortsman Local Manager, Shift Supervisors, Drivers/Amhassadors Circuit Transit Project Manager ' Jason Bagley Planning & Communications CEO 1 Co -Founder: Alexander Esposito Transit Development Coordinator: Isabella Downes Technology Head of Technology: Tucker Costello FL Regional Manager: Camille Santiago Legal & Research In-house Counsel: Anita Chen B2. Environmental & Sustainability Benefits Marketing & Ad Sales (Ad Sales optional) Managing Director - Marketing, Sales & Communications: Alysan Brown We understand and appreciate the City's desire to implement environmentally friendly services to the City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 29 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT community. With the Sun Shuttle, Hollywood was a first -mover in Florida as it relates to deploying electric vehicles into public services. With the current Sun Shuttle program, Circuit and the City are currently helping to avoid over 9 Metric TONS of GHG emissions per month. Circuit applauds the City of Hollywood for its committed, forward thinking and dedicated approach to solving last mile, congestion, and emissions challenges and the strong commitment to a sustainable fleet. Circuit remains committed to using only 100% battery electric vehicles. The vehicles are ideal vehicles for short-range, sustainable, about -town transportation and Our 100% electric fleet exceeds the RFP's specifications for "environmentally friendly and sustainable vehicles". Fortunately, impact is inherent in the service we offer. The more shared rides that we provide, the more emissions and vehicle miles traveled (VMTs) are reduced. There will be a heavy emphasis on ridership and we will measure success based on metrics including but not limited to: total ridership, riders per ride, riders/hour, jobs created, connections to transit, customer experience, and GHG emissions reduced. High ridership shows us that riders are happy, the service is priced effectively and the design meets the needs of the community. High ridership also reduces the Cost Per Rider (CPR). Single Occupancy Vehicles are bad for Cities. Circuit hopes that this program will continue to demonstrate how eco-friendly, shared and sustainable programs can help reduce the need for single occupancy vehicles (SOVs), promote ridership on existing Transit, create jobs and reduce commuting costs, GHG emissions and VMTs. Electric first/last-mile micro -transit is a great option for all types of communities and has proven to be a success in Hollywood. Tracking the environmental benefits will be a priority moving forward and will help to unlock more funding from upcoming environmentally focused grant programs. Circuit has been fortunate to receive grants for environmental reasons including but not limited to our programs with NYSERDA, Clean Mobility Options Grants (CMO), CARB Funding (California Air Resources Board) and others. Circuit will track greenhouse gas emissions and tailpipe emissions reductions. We can provide estimates based on projections for vehicle miles traveled and FHWA and EPA metrics and constants for average vehicle miles per gallon by vehicle type and carbon constant for gasoline fuel. We can also generate these based on a shared ride model including ridership, average trip distance, and FHWA and EPA constants and metrics. B3. Vendor / Contractor Capabilities B3.1 Background on Circuit Circuit has enjoyed working with the City of Hollywood since 2019 to launch and operate the Hollywood Sun Shuttle. With over 11 years of experience, Circuit has established itself as a national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. We have a currently existing fleet of 13 electric vehicles, and a team of 19 EV trained and W2 paid employees in Hollywood. Additionally, we have a corporate team already in place in Hollywood, Florida with expertise in national operations, marketing, advertising sales, technology, reporting, and expansion. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 30 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Circuit prides ourselves in closing first / last mile gaps and providing an enjoyable and safe rider experience. This encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as we have seen in Hollywood since the launch of Sun Shuttle. Specifically, Circuit has been the most successful in: 1. Connecting riders with local destinations including local businesses, restaurants, nightlife, transit, and parking 2. Encouraging ridership and ridership on other forms of transit 3. Forming public private partnerships (PPPs) with cities, developers, entertainment and sports complexes, and local agencies to craft services for hyper -localized coverage areas 4. Building local, trained, w2 and background -checked teams that maintain a level of quality control and understanding of the area creating an enjoyable customer experience. B3.2 General Company Information - CONFIDENTIAL General Information Within the last five years, Circuit has operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities, including City of Hollywood, City of Fort Lauderdale, City of Pompano Beach, City of Wilton Manors, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We have a current service contract with Brightline Trains. We have also privately funded services in Miami, Pompano Beach, and Palm Beach Gardens. Circuit also has experience with FDOT funding requirements. • Business Name: Circuit Transit Inc. (wholly owned Subsidiary of TFR Holdings Corp) • Corporate Headquarters: 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Phone Number: 646-504-3733 • Website: www.ridecircuit.com • Corporate Employees: —32 Full Time • Driver Ambassadors: —360+ o Full Time: 159 o Part Time: 154 • Professional Staff: Circuit has 92+ employees working in Broward County, with 19 in Hollywood. Circuit has a total 164 South Florida employees. • Employee Retention: (Quarterly Avg): —94%+ • Local Hollywood Address: 2031 Harrison St, Hollywood, FL 33020 Circuit has a current office in Hollywood Florida. If selected for the next iteration of the Hollywood Sun Shuttle service, Circuit will use the local office at Buro at 2031 Harrison St, existing vehicle charging and parking at Circ Residences/ Publix garage at 1780 Polk St and at Costa Hollywood Beach Hotel at 777 N. Ocean Dr. Additionally, Circuit has a nearby regional office at 501 E. Las Olas Blvd, Suite 200, Fort City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 31 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Lauderdale, FL 33301.Circuit has a Corporate office at 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Business Incorporation Date & Location Circuit has been operating in Florida since 2011 through its wholly owned subsidiaries Eco Cab LLC and South Florida Free Ride LLC. Eco Cab LLC and South Florida Free Ride LLC were organized and formed in the State of Florida in 2008 and 2012 respectively. As a part of the restructuring of the companies, Circuit Transit Inc was incorporated in 2018 in the State of Florida acquiring Eco Cab LLC and South Florida Free Ride LLC. Circuit Transit Inc, previously TFR Transit Inc, is a wholly owned subsidiary of TFR Holdings Corp, which is incorporated in the State of Delaware. • Local Business and Legal Status - Circuit Transit Inc is a C Corporation incorporated in Florida. Circuit Transit, with its affiliated operating companies, has been operating in Florida since 2011. Circuit is a local business with current operations in Broward County in nearby communities including Pompano Beach, Fort Lauderdale, and Hollywood as well as a partnership with Brightline. Circuit operates over 40 on -demand micro -transit services across the US. Circuit is the operator of the Hollywood Sun Shuttle, Pompano Beach Circuit, West Palm Beach Circuit, and Brightline+ shuttle services. • Business Licenses, Permits & Certifications Circuit has all required documentation in place to operate the services described in this RFP in the State of Florida and has operated similar services in Broward County. o EIN: 82-4586300 o DUNS: 117547537 o US DOT: 3562459 • State of Florida, Applicable Code & Regulations: Circuit is fully licensed and certified in the State of Florida at the time of submittal for the type of goods/services to be provided. Circuit understands the regulatory requirements for the services to be provided and has met them for other city contracts. Circuit can meet these requirements and will adhere to all applicable code regulations at the Federal, State, and City levels. Primary Contact Person: Jason Bagley, Partner, National Operations - jason@ridecircuit.com - 305-494-1612 Additional Points of Contact : • Alexander Esposito - CEO & Co -Founder - alex@ridecircuit.com • James Mirras - COO & Co -Founder - james@ridecircuit.com • Isabella Downes - Transit Development Coordinator- isabella.downes@ridecircuit.com 734-478-4732 Business Structure, Parent Company and Subsidiaries Circuit Transit Inc. is a wholly owned subsidiary of TFR Holdings Corp. Eco Cab LLC and South Florida Free Ride LLC are wholly owned subsidiaries of Circuit Transit Inc. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 32 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Evaluations and Reporting Staff Evaluations Circuit conducts regular management and staff performance reviews on a quarterly basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. Leveraging Data to Improve Performance We use the data we collect to continually improve our services and increase system efficiencies and quality. We analyze this data to make operational improvements - not just for reporting on performance. That ensures continued improvement through real-time changes combined with the operational management structure Circuit puts in place. For more information on how we use data to improve our services and our technological data capabilities, please see Section B3.5 Technological Capabilities. Other Reports - Maintenance, Customer Service Circuit can provide other reports and updates as needed by the City and can include these in regular monthly reports as well. Circuit uses fleet management software to maintain logs and important information about its fleet status and maintenance. Our internal team manages and logs customer service and feedback. We also can include spatial mapping, such as the report below. Current Projects: Circuit has experience operating electric micro -shuttle operations in 40+ locations across 9 states, including: Florida Services New York Services Hollywood New Rochelle Pompano Beach Williamsburg (Brooklyn) Fort Lauderdale East Hampton Wilton Manors Southampton West Palm Beach Montauk Palm Beach Amagansett Miami Hauppauge Industrial Park (Clean Air NY Pilot) Brightline+ (Fort Lauderdale, West Palm Beach, Miami stations) New Jersey Services Gardens Mall (Palm Beach Gardens) Asbury Park The Ben Hotel Belmar Shore California Services San Diego Texas Services Santa Monica Dallas Marina del Rey West Dallas Venice Austin Culver City Houston Huntington Beach Other State Services Inglewood Boston, MA SoFi Stadium (NFL games, Super Bowl) Plymouth, MA Chula VistaLong Beach City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 33 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit has been fortunate to work with a number of cities and private clients on many micro transit projects that are similar to the services being described in the RFP. To learn more about our past project experience please reference section 85.2 Past Project Experience. Experience, Awards and Recognition - Circuit has been fortunate to work with, learn from, and be recognized for various Micro -Transit Initiatives around the US. For more information on Circuit's Experience, Awards and Recognition, please see Section 85.1.3 Micro -Transit Operations Experience. Experience with Drivers, Hiring, Training, Performance - Please see more information about Circuit's experience with a W2, employee driver workforce in Section 83.7 Driver Capabilities. B3.3 Financial Capabilities - CONFIDENTIAL As shown by its experience in Hollywood, FL, Circuit has the financial capabilities to run, manage and scale this program. Circuit recently raised a Series A round of financing that was lead by Tribeca Venture Partners with additional investments by CitiBank3Impact Engine, Los Angeles Cleantech Incubator (LACI)'s Impact Fund and has previously received investments from notable investors including Urban-X, Third Sphere and the BMW Mini Group of North America. Circuit would be happy to provide more detailed evidence of our financial capabilities upon request. For general guidance, Circuit's 2022 Annual Revenue:—$15.5M USD B3.4 Revenue and Funding Capabilities B3.4.1 Advertising Capabilities Circuit is able to continue to offer third party advertising as an additional revenue option. Circuit currently offers a revenue share of advertising sold and executed on the service, and will continue to do so to lower the cost of the service for the City of Hollywood. Circuit has a successful history of planning, selling, and executing advertising campaigns for a variety of local and national advertisers with the City of Hollywood. The brand has a clean track record and is recognized as a reputable transportation company as well as a dependable media vendor. Advertising options include exterior vehicle wraps, interior digital displays, email/social campaigns, and product sampling. Circuit's in-house ad -sales team has 45+ years of combined experience designing, planning, selling and executing transit media campaigns. This advertising program can also help to promote local businesses, as we've seen by working with groups like Billy's Stone Crabs, Ritas, and the Hollywood Golf Course. We see advertising as a way to reduce costs and provide a fun and engaging experience for the riders. We have found that brand sponsors improve the rider experience and the methods Circuit uses to advertise on behalf of its advertisers can also be used to market its services to future riders. Circuit has found that 3 https://www.prnewswire.com/news-releases/circuit-raises-11m-series-a-to-expand-ev-shuttle-business-301619296.html City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 34 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT our parameters around appropriate ads align well with those of our partners, and the City would continue to have final say on what advertisements are allowed and what would not be permitted. Any advertiser and specific content would be submitted for City approval. Based on our confidence in securing advertising partners, Circuit has included a guaranteed discount to the City as further detailed in section B.10. Some examples of past campaigns are included in the images below. Local businesses advertising on Circuit vehicles in Hollywood, FL. R3.4.7 Fare Revenue Capabilities - CONFIDENTIAL Circuit has experience operating fare -based services in Hollywood, FL. In 2021 Circuit implemented a low-cost fare into the Hollywood Sun Shuttle program. The $0 service moved to $1 and Circuit saw the total ridership continue to grow, despite the increase. Upon further investigation, Circuit learned that the lack of impact on demand caused by the fare was largely due to the large increase in TNC prices in the area. In this example, the average TNC fare was over 4X higher, for rides starting and ending in the area. Furthermore, the team found that fares had an impact in reducing cancellations from riders and therefore led to a more efficient system that moved more riders. This fare model has worked well and Circuit has regularly reported on these fares and used them to reduce the cost of the service to the City of Hollywood. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 35 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT Circuit's technology includes capability to charge fares on a flat fee basis as well as dynamic pricing, discount codes, and group rates. We have tested and proven technology, policies, and programs for offering fare -based programs. Our mobile app can accept payment via debit, credit, and prepaid cards. The application has the ability to charge a fee for service and has security in place to store encrypted credit card information via a third party integration with Stripe. For this program, Circuit will offer a flat fare of $2, keeping the fares consistent with how they've been structured in the past. Circuit has the ability to adjust this fare as needed, at the request of the City. Circuit can also "sell" promotional or access codes to local businesses so that they can prepay fares for employees and or customers. This approach can be useful in getting more financial support from the local business community and aligns with the City's goal to make the program more financially sustainable. As part of the alternate options in Alternate Option C, Circuit has mapped out how increasing the average fare to $3 would impact the net cost of the service. Circuit, if the City is interested, can build a program that automatically adjusts fares based on the zones traveled to and from. For example, it might be $4 to go from Zone 3 to Zone 1, but only $2 to travel within a zone. Using this approach can increase the average fare collected per rider across the system. We can also cap the total fare per ride so adding additional riders will be less expensive than the first one. Circuit prides itself in our ability to help our partners source funds for initial launches, service expansions and to pilot new zones. Now, more than ever, grants are available to implement sustainable micro -transit systems that provide equitable and accessible transportation options that give way to environmentally forward thinking solutions. Our team, as we discover appropriate grant opportunities, will bring possible funding solutions to the City. Circuit has successfully secured grants and/or worked with Cities on grant programs in NY, CA, NJ and FL. Circuit has also been selected for and awarded grants from the State of California and State of New York with its municipal partners, including a recent Clean Mobility Options grant in 2021 and Clean Transportation Challenge Planning Grant for Electric Mobility in 2022. B3.5 Technological Capabilities - CONFIDENTIAL Circuit's custom proprietary mobile app for requesting rides available for Android and iPhone is available in both English and Spanish, with the ability to add additional languages to the platform as needed. Website: www.ridecircuit.com Apple: https://apps.apple.com/us/app/ride-circuit/id988052033 Android: https://play.google.com/store/apps/details?id=com.thefreeride.rider Circuit has developed its technology over the past 11 years and has built the technology with a variety of features that can be turned on and off, depending on the coverage area. Some of these features include approaches for smart spot locations vs fully on -demand, a pooling algorithm to maximize the utilization of the vehicles, dynamic fare models with flexible pricing and discount options, ADA accessibility and request features, Spanish language options, ratings and reviews and a number of other features. As the City is aware, our features have been built using feedback from riders, drivers and customers, utilizing the data generated across millions of rides. Since launching the Sun Shuttle service, we've introduced multiple new City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 36 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT versions of the app every year and continue to strengthen our roadmap of new features and options. This process is ongoing as we consistently strive to create the best user experience for our riders and partners. Riders have consistently rated our services very highly, both in internal and external surveys as well as the app stores. We have a 4.8 rating on the App Store and a 4.5 on Google Play (out of 5 stars), distinguishing us as the highest rated service on the Google Play Store compared to other micro -transit and rideshare services. We are committed to excellent customer experience and long term success, and our customer service team replies to all reviews in the app stores. The app is designed specifically for running and managing these types of on -demand, last -mile EV shuttle services and has been built and optimized based on data gathered from over 5M rides along with rider and driver feedback. Our user app is complemented by our driver facing app and management dashboard - a technology suite that we built specifically for our neighborhood electric vehicle operations. Circuit owns the app, all of the data, and can provide robust data reports, often limited by firms using white -labeled solutions. This further allows the team to make customized adjustments as needed by the City. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our dynamic pooling feature has resulted in 30%+ increases in ridership using the same number of cars and operating hours. This is true when we measure against our own services (turning pooling on and off) and also true when compared to other operators nationally. Pooling not only increases ride efficiency, it also decreases traffic, emissions and cost -per -rider, where we've proven to be more effective than other service operators. Unlike many white label solutions, Circuit owns its technology and is able to quickly and flexibly make adjustments and improvements. We are constantly improving the service and adding new features, which would continue to be available to the City at no additional cost. As with other local operations, Circuit can adjust the service territory, hours of operation, and other factors in a timely manner during the planning or implementation stages as needed - such as adding new service territories, adjusting temporarily for special events, adjusting seasonally, adjusting fare, piloting new zones etc. We also have a system in place for notifying riders of any changes to service, including in-app messaging such as updates to safety protocols and emergency conditions (hurricanes, flooding, etc). B3.5.1 Ride Request App Circuit has a custom mobile application available for iOS and Android phones where rides can be hailed within a geofenced zone. This application is a fare -integrated service model and is very user-friendly. Within the app, the user can see information about the service, add payment methods, see the coverage area map, select their desired pick up and drop off within the geofenced coverage zone, input number of riders, and request a ride. They are shown the estimated wait time, the location of the assigned car while on its way, and are alerted when the driver is close. After their ride, they can give a rating. Drivers receive notifications of the requested rides. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 37 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT The service territory is a geo-fenced coverage area that ensures rides can only be requested and completed within the service territory. Our team makes sure that these geofenced zones include exactly the territory desired and that riders can make a request anywhere within this zone. We can also exclude roads and highways with speed limits higher than 35ph within this zone to ensure vehicles are not dispatched to areas where pickup is not possible due to speed limits. Key Advantages of the App • On -Demand; • Ability to add pre -determined Smart Stops to reduce wait times in larger zones • Data Tracked for Ridership, Reporting, Heat -mapping & Management purposes; • Ability to notify riders of service disruption through multiple avenues. • Ride pooling to reduce congestion and wait times. • Fare Collection features with Discount Code Options • Driver facing capabilities to communicate with riders via text and call prior to boarding the vehicle Circuit is working on several integration projects and can work with the City and County to integrate the Circuit rider app with other transportation applications, including applications that might be introduced with the upcoming fixed route community shuttles. B3.5.2 Driver App Capabilities Circuit's driver app and proprietary dashboard is used to manage drivers and generate reports. Each of our drivers is provided a company phone to see ride requests, safely communicate with management and riders, and optimize routes. Our operations and technology teams work closely together to test new features and updates and fix any issues that arise. Our hailed ride feature enables drivers to track non-app-based requests through the driver app. With our pooling feature, multiple rides are able to be assigned to a driver and are viewable in a queue format to the driver. Circuit can work with the City for any desired technology integrations, and can provide any necessary performance and data reporting. Ride request heat map from Hollywood Sun Shuttle Program City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 38 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B3.5.3 On Demand Coverage Zones and the Smart Stop Approach For point-to-point service, a rider can go to and from any location within a geofenced coverage zone, typically focused on a small, localized coverage area. As mentioned in our alternative options, a capability of our technology includes the ability to set up a smart stop approach. The smart stop approach allows the rider to go to and from any predefined smart stop within a specified coverage area. A smart stop could be a predefined location at a school, transit hub, affordable housing community - or these could be spread throughout the community every few blocks, for example. We believe the smart stop approach is beneficial when covering larger service zones Circuit is flexible and able to adjust service before and after launch of services. As data comes in, Circuit can work with the City and the community to fine tune the service to best support the community shuttles in each zone. Please see below for a sample of proposed smart stops by zone. MTZ-1 Smart Zone Stops • The Diplomat Beach Resort, 3555 S Ocean Dr. • Harry Berry Park, 301 Azalea Terrace • Arizona Street (By Taco Shack, across from Billy's Stone Crab) • Charnow Park , 300 Connecticut S. • Hollywood North Beach Park, 3601 N Ocean Dr. • Walmart, 2551 E Hallandale Beach Blvd MTZ-2 Smart Zone Stops • Young Circle • Publix, 1740 Polk St. • Washington St. • Hollywood City Hall, 2600 Hollywood Blvd. • 930 S 26th Ave. MTZ- 3 Smart Zone Stops • Publix Supermarket at Hollywood Mall, 3251 Hollywood Blvd. • David Park Tennis Center, 510 N 33rd Ct. • Broward County South Regional Courthouse, 3550 Hollywood Blvd. • Orangebrook Golf & Country Club, 400 Entrada D. • Bob Butterworth Park, 5202 Washington St. • Memorial Regional Hospital South, 3600 Washington St. • Washington Park, 5199 Pembroke Road • Harrison & S 56th Ave • Sal Oliveri Veterans Park, 4701 Tyler St. B3.5.4 Using Data to Steer Service Operations Circuit has 4+ years of information from our other shared, on -demand, electric shuttle services, allowing the team to utilize data from the Sun Shuttle, as well as other nearby Broward County operations and other comparable operations around the country. Consideration taken when forecasting ridership: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 39 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT • Size of the Coverage Area • Input from local stakeholders • Hours of Operations • Performance of Comparable Programs • Marketing to grow ridership • Other transportation in the area While our data, local outreach, analysis, and research provide valuable insights month over month, we understand there will be unknowns and that we must monitor data and work closely with local stakeholders to make sure that we continuously adjust and improve the service to make sure it's set up for long-term success in the City of Hollywood, as we have done since Sun Shuttle's 2019 launch. We have refined our approach and recommendations in close coordination with City and CRA officials. Circuit's Data Dashboard, Analysis and Expanded Features Since starting the program in 2019, Circuit has delivered monthly data reports to the City of Hollywood. By leveraging data from upwards of 17,000 transactions in a month, we've developed a healthy data set that provides information on top pick up and drop off locations, insights into ridership broken down by service hour and day, and the ability to monitor ridership growth throughout the service's lifetime. The system has also gone through numerous updates over the years and we're proud to share that in the last 3 months we've built a relational database that integrates numerous data sets to help with data visualization, analysis and reporting. If selected for the next phase of the Hollywood Sun Shuttle program, Circuit now has the ability to add additional licenses for our City partners. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our next iteration of data reporting is a great value add for operations and transportation planning, this dataset can be a particularly valuable asset for the Cities long term urban planning initiatives. There are examples of updated data reports in Appendix 2, below. Pictured here is an example of the new zone -based analysis and heatmaps that have already been built. B3.6 Vehicle Capabilities In line with the RFP's desire to have a sustainable fleet, Circuit proposes to use the currently existing GEM E6 all-weather, 100%-electric cars from Polaris Inc and Ford E-Transit EV vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 40 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Sea Turtle Nesting Season Artwork on GEM Neighborhood Electric Vehicle Neighborhood Electric Vehicle (NEVs) Circuit will continue to use GEM E6 all-weather, 100%-electric cars from Polaris Industries. The slim and efficient design reduces interference with traffic and decreases passenger load time. The cars are ideal for short-range, about -town transportation. The cars are easily kept clean and are outfitted with comfortable seats, ample legroom, fans, 3-point seatbelts, cargo space, and a friendly, local ambassador/ driver. They include all-weather options, and Circuit operates these vehicles in South Florida markets year-round. The car's design is fun and inviting in nature. Hollywood Sun Shuttle riders have responded very favorably to these vehicles. YourLccal Elrctric Shuttle a q Daenhadthe Apr tonde Ford E-Transit Electric 13 Passenger Van There are a number of electric passenger van options that Circuit has used in other markets. There are OEM options as well as conversion technology options. Circuit has directly used Lightning Systems and Maxwell converted electric passenger vans. They are ideal for roads with speed City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 41 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 sCIRCUir limits above 35 mph, programs requiring higher capacity, suburban trips, and can be outfitted for ADA accessibility. ADA Service Venicles We are able to offer one (1) Ford E-Transit EV Van which offers a full automated lift and the ability to secure wheelchairs within the vehicle, and 8 total seats (as opposed to the usual 12, + driver). Additionally, we are able to offer one (1) WAEV (Formerly Polaris) GEM e6 ADA vehicle which offers a full, fold out ramp and the ability to secure wheelchairs within the vehicle, and 4 total seats (as opposed to the usual 5 seats, + driver). Circuit is pleased to offer this vehicle to the City at no additional cost, as it is a part of the existing Hollywood Sun Shuttle existing fleet. Samsara Al Dash Cameras Circuit has recently installed Samsara Al bi directional Dash Cameras in the entire fleet of shuttles in Hollywood. These cameras use computer vision to analyze the road and driver behavior in real -time —making it possible to detect distracted driving and even warn drivers of an impending collision, helping prevent accidents before they happen. Any incidents of distracted driving or harsh braking events trigger an alert to "watchers" of specific vehicles. This group includes direct local management, Regional and Corporate Management. Circuit Management staff can view real time video and still views of the interior and forward facing exterior view of the entire fleet at any given moment. For any incidents the footage can be viewed and saved to determine fault of any accident. 4- Trip Timeline 16rn 45L 4:52PM "' "aM S-COPM &WPM 5:04PM S:06 PM STOP 4:62;25 PM EST > NPrct Trip LRLPat Trip Feb 16, 4:52 PM EST • unassigned a [A ssigl) wets DYAL JCIANA Hallywo H PAR,)<SIOE •'-,� S1epsuo2onn t HOLLYWDOD PEACH t k ,TeemturDee o17$$ Tyler Street, Hollywood, EL„ 33010 Feb 16, 5:06 PM EST (16m 45s) 1700 Polk street, FIOIIyWOOd, FL, 33020 Fen 16, 4:52 PM EST AOTiMATIC SNAPSHOT Retrieve Video Samsara Al Dash Cam dashboard with both views, saved footage and trip details including trip route, duration and pick-up and drop-off locations. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 42 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Vehicle Maintenance Capabilities Our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. Each vehicle within our fleet has a unique ID. Our operations team tracks vehicle characteristics and status through fleet management software and communicates this status to Regional Management and other corporate team members through shared documents and project management software. These characteristics and status include driver vehicle check forms, current and pending advertising campaign information if any, maintenance records, assigned operating location or special event, mileage, as well as general information such as color, make, model, year, features. Drivers check vehicles before and after each shift and fill out a vehicle check form. They perform cleaning duties before, during, and after their shift. Any issues are noted and reported to local managers, who coordinate maintenance and repairs. We have trained and certified maintenance staff in each operating region, and would train a local maintenance team in Fort Lauderdale to manage regular and ongoing maintenance for local operations, with manufacturer certification for the vehicles in use. B3.7 Driver Capabilities Circuit has a robust hiring and training program backed by standard operating procedures, driver manuals, and emergency and health & safety plans designed to provide high quality customer service through a fun and convenient on -demand service. As now with the current Hollywood Shuttle, Circuit will continue to ensure all drivers meet and follow the required guidelines as required by the RFP. As the City of Hollywood is aware, Circuit prefers to hire local w-2 Driver Ambassadors from within our service area who have local knowledge and experience. We focus on hiring drivers with high degrees of customer service and professionalism as well as local knowledge of the community, as our drivers are ambassadors for the local community.This model reduces greenhouse gas emissions by keeping workers local and supports the local community by providing jobs. Currently, 14 of our 19 Hollywood Sun Shuttle Drivers are Hollywood residents. You can find further details in the Driver Model section below. Quality Control is why we have successful operations throughout the country with several locations running for more than 5 years. We focus on recruiting, hiring, onboarding and training service oriented candidates with a strong driver safety record. Along with Driver Ambassadors we employ location Supervisors, Location Operations Managers, Regional Operations Managers and local corporate support. We use several training and monitoring programs including our own admin dashboard (backend of the Ride Circuit app) for a real time look at activity in the field - driver/ ambassador gps location, trip queue, availability status and rider reviews of the Driver/ Ambassador. Samsara Al Dash Cams provide a real look into the individual vehicles. Can record any video clips and alert the supervisor and management teams for any harsh events. Regular feedback and reviews by management to address any areas of concerns and give feedback. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 43 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT B3.7.1 Driver Model Each Circuit location has a dedicated team of managers, supervisors and drivers to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. Upon award of this contract, Circuit will be easily able to leverage our current driver ambassador team, and as needed, develop and provide a more specific staffing and personnel plan tailored to the final service scope. Please see below for the positions that are staffed to make up Circuit's Driver and Fleet Team: • General Manager / Operations Manager: Full time hired positions (depending on scope). Responsible for day-to-day operations, vehicles and staff. Reports directly to the Region General Manager. Direct reports are Shift Supervisors and Driver Ambassadors. Perform dispatch and customer service responsibilities as needed • Shift Supervisor: Full-time hired positions. On -site at all times during service hours. Perform dispatch and customer service responsibilities as needed. Additional training and responsibilities. All shifts include at least 50% of shift driving in service. Shift reporting and "hand-off" submissions • Vehicle & Warehouse Maintenance Manager: Circuit regional technician licensed and certified. Weekly, monthly & quarterly vehicle maintenance schedule. Direct contact with vehicle manufacturers and systems. Additional responsibilities, response, and reporting requirements as specified in this CFP. As needed, other operational staff may be trained and certified to assist Maintenance Manager with maintenance responsibilities • Driver Ambassadors: Full-time and part-time employees (Circuit hired, W2 employees). Living -wage pay and benefits. Follow Circuit operational policies and local rules for revenue service • Driver Staffing: We first hire a base of full-time, set schedule drivers and then a base of part-time, set schedule drivers. We then hire a smaller group of fill-in drivers who do not have a set schedule but actively work each week to round out the schedule, either picking up any open shifts known in advance and/or fill in on call. We have a combination of longer shifts, allowing time for finishing rides, cleaning their vehicle, and checking out. We stagger and mix in shorter shifts throughout the day based on demand data learned over time to maximize efficiency. Circuit uses shift scheduling software to plan its staff schedules and make the process seamless for employees. What We Look For In A Driver Ambassador • Outgoing, Inviting, Friendly • Local Resident and/or Local Knowledge • Safe & Responsible • Customer Service experience • Team oriented • Self -Motivated with a focus on development • Dependability Driver Requirements • Legal: All Circuit drivers must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. • Insurance Clearance: Background Check: All Circuit drivers must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 44 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT • Personality: Circuit employees are more than drivers. Everyone is an ambassador to both the Circuit brand as well as sponsor brands. We look for motivated, outgoing, excited and responsible employees to represent our brand. • Pre -Hire Driver Exam: Potential hires lastly go through a physical driving exam accompanied by the Operations Manager. The Circuit Pre -Hire Driving Exam is submitted to the Regional GM for final approval. B3.8 Customer Service Capabilities Customer Service One of Circuit's core values is customer experience. Circuit focuses on hiring drivers and operational staff that exhibit excellent customer relations skills and value experience in customer service. We include customer relations as a part of our training program, which includes updates to policies related to safety and responding to rider concerns. We hire locally and prefer drivers that are familiar with the local community to act as an ambassador as well as a driver. We are committed to excellent customer experience and long term success, and our customer service team makes a point to reply to all reviews in the app stores. Circuit currently maintains a local Hollywood and South Florida workforce of managers, shift supervisors, and driver ambassadors in its operating locations, which are all trained in customer service. Circuit also has a regional manager in place, who manages operational functions such as permitting, maintenance, vehicle procurement, vehicle and driver insurance onboarding, hiring and training across multiple locations to maintain a consistent level of quality and operating efficiency. They are also integral to preparing for and launching new operational locations as well as coordinating new app feature launches. Our local operating and management staff are available during operating hours, which vary by location and are determined in cooperation with local partners. Training for employees involved in customer service include on-the-job training using pre-existing SOPs and quick reference guides for template responses to a high majority of common questions. This covers training with guidance specific to phone, ride request app, and email inquiries as well as those that might take place in -person. These employees have direct supervisors to reach out to for approval on sensitive topics to ensure compliance. Training is a multistep process that begins with shadowing another employee, hands-on training with supervision, and continued ongoing training. We have a multifaceted customer inquiry, and contact system, which our staff are trained to use and keep accurate logs. Operational staff are also involved in our local community outreach efforts, including representing the company at local community events. All staff are trained to respond to customer needs and handle any complaints in a timely and courteous manner. Riders can submit feedback within the mobile application and through the website, email and by phone. Circuit's national corporate team monitors these as well as social media accounts and app store feedback/ratings. The national team will direct users to a local manager if and when needed. We also conduct regular rider surveys to analyze and improve our service offerings. Our team continually works to make its technology and information about its services accessible broadly to the local communities it operates in. As mentioned in Section 83.5 Technological Capabilities, our mobile app is available in English and Spanish. We have bilingual drivers and can include hiring preferences City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 45 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT for additional language capabilities. We have also created marketing materials in both English and Spanish. Circuit's website and location pages include accessibility features, and our operations staff are trained in providing equivalent service and any additional assistance needed for riders with mobility impairments and disabilities. Our local teams can also assist riders in downloading the app, providing information about the service and the community, and responding to questions. Historically Circuit has seen driver ratings of at least 4.8/5 stars in all of its markets, and locally has an average of 4.9 over the past two months. Many of our services have a majority senior (65+) ridership who use our services frequently for local trips and errands. Seniors have been strong advocates for our services. Our high ratings and strong local support are a direct result of the positive customer experience created by our drivers. Circuit will continue to provide updates and reports on Customer Service to the City as needed. B4. Driver's Qualifications Hiring Process Each Circuit location has a dedicated team of local managers, supervisors and driver ambassadors to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. We would be able to leverage our existing Hollywood and operational experience and infrastructure to quickly and efficiently continue to staff Sun Shuttle as needed. As the City of Hollywood is familiar, Circuit's drivers are more than just drivers. They act as local ambassadors; representing the city, providing local knowledge and encouraging local business. All driver ambassadors will be provided with a company uniform and name tag. All Circuit driver ambassadors must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. All Circuit driver ambassadors must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. For this program, we would implement the required background check and provide any needed documentation to the City. As required, we will implement the required FDOT Drug & Alcohol testing. We have identified a Florida based company, Accredited Drug Testing where we would establish a company account for testing. Accredited Drug Testing uses Quest and LabCorp national collection site network. Circuit will always commit to a local hiring preference in all markets. One of the many benefits of hiring locals include ensuring staff are familiar with the location and can serve as a knowledgeable ambassador. 74% of existing Hollywood Sun Shuttle drivers are Hollywood residents. As we have done in Hollywood and other markets, along with posting job openings on popular platforms such as Indeed, we can work with local workforce development and job placement centers to source qualified local candidates as is needed by the service or to support any future expansions. Circuit currently has multilingual driver ambassadors in South Florida and is able to include bilingual/multilingual driver ambassadors as a local preference for hiring, if desired by the City. Driver retention is a factor that the company is proud of- there are happy teams, and advancement opportunities in every market of service. Over the past 12 months we have seen a retention rate of 94% for the Hollywood Sun Shuttle operation. This is the result of the diverse work environment that Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 46 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT creates, the camaraderie among employees, the ability to grow, and the enjoyable, safe and fair management. As described in Section 83.7 Driver Capabilities, Circuit seeks specific driver qualities that ensure safety, professionalism, a focus on customer service, and knowledge of the City as a visitor destination. Circuit employees are more than drivers; they are ambassadors to the local community. Circuit conducts regular management and staff performance reviews on a weekly, quarterly and annual basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team. B4.2. Training Driver Training Program As the City of Hollywood is aware, Circuit employs and trains its operational personnel, including driver ambassadors. Circuit uses its successful developed personnel policies to create a hiring and safety program specific to the unique operation. The process includes hiring, background checks, drug tests, alcohol screenings, initial training, continued training and performance evaluations. We can quickly add drivers and vehicles to our national custom auto insurance policy. When the manager is comfortable with a candidate and decides to extend a job offer, they will be introduced to our staff training/development tools & programs. The hiring and training systems we have in place will help the City achieve its safety and accessibility goals with regards to this project while also ensuring a high quality customer experience, which encourages further ridership and exploration of the community. Circuit has a training program in place for new operational staff which covers safe and efficient operation of electric vehicles, cleaning and safety processes, and customer service. Circuit has a corporate operations team that develops and maintains operational policies and procedures including over 180 pages of Operations Manager and Driver Ambassador training guides and supports SOPS. They hire and train new managers and coordinate hiring and training for new drivers. Circuit has a Regional Manager in place for Florida. Drivers receive initial in -person training, are observed on ride-alongs, receive ongoing on-the-job training, and are updated on any new operational policies or procedures. Training is conducted by local managers and supervisors. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, in all of our markets, including Florida, for vehicle inspections and driver training and testing. We would institute our vehicle cleaning program to maintain the appearance and cleanliness of the vehicles along City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 47 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 6 CIRCUIT with the safety and health of the passengers and drivers. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses a scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team Our training program specifically covers: • Safe operation of an electric vehicle • Efficient operation of an EV, maximizing battery efficiency • Advanced cleaning procedures • Safety guidelines and policies • COVID19 advanced safety and cleaning policies and procedures • Customer service and passenger relations • ADA regulations and operations • Use of the Driver Mobile App • Communications policies • Emergency procedures and plan • Accident reporting/procedures Circuit also provides ongoing training / retraining and conducts performance evaluations. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, including in Florida, California and New York, for vehicle inspections and driver training and testing. Along with the initial training program, monthly and quarterly management ride-alongs specifically focus on customer experience. Additional staffing lead time is roughly two weeks for hiring and proper in -car and classroom training. Circuit currently has 75+ employees in Broward County that are available to fill in any gaps or decrease lead time while we hire local staff from the City of Hollywood. B4.2.1 Certifications In addition to our vehicle maintenance certifications, our teams also hold certifications in WAV / ADA sensitivity training, as well as the National RTAP (National Rural Transit Assistance Program) Certification, which is part of the FTA's, "2 The Point" training and certifications around ADA and Sensitivity, Defensive Driving, Distracted Driving, Drugs and Alcohol, Passenger Safety. Additionally, We have staff that have completed PASS Training - Passenger Assistance, Safety and Sensitivity. We also have our vans inspected and permitted with Broward County as Vehicles for Hire. B4.2.2 Drug Testing and Hiring Standard Circuit recognizes the requirement to enroll the company staff in an FDOT approved drug testing program and have a supplier of such services available. Currently in Circuits Hollywood Sun Shuttle operation, drivers, due to the type of vehicles, are not required to obtain a CDL or to complete FDOT certification as the vehicles are all under 16 passengers. Accredited Drug Testing works with a local LabCorp facility at 3700 Washington St. in Hollywood. Circuit has obtained pricing and details to enroll the staff into the program, and is willing and capable to complete that requirement. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 48 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5. Firm's Qualifications and Experience Using teams of W2 Drivers, Fleets of 100% electric vehicles, and an on -demand app, Circuit has provided over 6M rides. As detailed in Section 83, Circuit is an experienced operator of Micro -Transit Services. Circuit will provide its turn -key micro -transit solution using a fleet of Ford EV vans and electric Polaris GEM e6 NEVs to meet the transportation, traffic reduction and sustainability objectives of the City of Hollywood. Circuit's services can be expanded quickly, to implement the expansion of the service as set forth by the RFP. Circuit's existing Hollywood, Florida Sun Shuttle service has proven to be cost efficient and effective in tackling the mobility challenges in the community. B5.1 Experience Overview B5.1.1 Experience Overview As referenced in Section 83.1, Circuit has over 11 years of experience as an established national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. Currently we operate 40+ services across nine states. We are experienced in operating under COVID 19 restrictions and guidelines to ensure the health and safety of our riders and staff. We have a fleet of over 190+ electric vehicles, a team of over 340 EV trained and W2 paid employees, and a local team of over 92 employees in Broward County and 164+ in South Florida. We're one of the few providers with experience operating numerous electric vehicles as part of the same fleet. For more information on our technology, operations and maintenance experience please reference section 83. Vendor/ Contractor Capabilities. Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Within the last five years, we have operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities in addition to the Hollywood Sun Shuttle, including nearby locations like Fort Lauderdale, Wilton Manors, Pompano Beach, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We additionally have a contract with Brightline to operate first/last mile on -demand services around stations in West Palm Beach, Boca Raton, Fort Lauderdale, Aventura and Miami. Circuit has operated services across the US, including in FL, CA, NY, TX, NJ, NC, MA, IL, and CO. As the City of Hollywood is familiar, Circuit has been most successful in first / last mile gaps and providing an enjoyable and safe rider experience. Our service model encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as is aligned with the RFP's desire for a sustainable. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 49 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience As mentioned above, Circuit is the largest operator of neighborhood electric vehicles and has a growing fleet of various electric vehicles available in South Florida. We have Standard Operating Procedures, maintenance schedules, and operational expertise specifically for these vehicle types and their use in on -demand micro -transit service. Our experienced maintenance team is certified with Polaris Industries (transitioning to WAEV Inc.). For more information on our experience operation and maintaining these vehicles please see Section 3.6 Vehicle Capabilities. B5.1.3 Micro -Transit Operations Experience Circuit's growth is largely due to its successful operations and satisfied customers. From technology, management, training and operations, Circuit's full suite of services are best in class and offer the highest levels of quality for this type of service. Circuit maintains rigorous quality controls across all of its operations. Along with a dedicated, responsive and local staff, Circuit's national team is readily available to handle technology improvements, vehicle enhancements, customer service, impact measurement and grant writing. The dedicated team and quality of service is what sets Circuit apart from other operators and will continue to offer the highest level of service for the City of Hollywood. Circuit, with its subsidiaries including Eco Cab LLC and South Florida Free Ride LLC, has operated on -demand micro -transit since 2011. Our on -demand services have included door to door and point to point services within a specified service territory. Circuit has experience operating these services for comparable cities and scopes of work focused on residents, guests, and commuters. Our on -demand service and mobile app make it easy to request a ride to local destinations, including shopping, restaurants, events, nightlife access and various appointments. We have the policies, procedures, and hiring and training standards in place to launch new markets and operate with a consistently high level of service, with specific attention to customer service. In our experience operating in South Florida, we know that extreme weather events such as hurricanes and flooding can be a seasonal occurrence. We have been able to manage flooding issues related to recent king tides and maintain appropriate levels of service. We have experience dealing with these issues and have an emergency plan in place. Circuit's technology allows our team to be agile in its approach to addressing any disruptions or changes to service levels. Circuit's team has been recognized for its efforts as an innovative neighborhood electric vehicle solution. In December 2019, Fast Company highlighted Circuit as the "Electric vehicle ride -share company that won the trust of cities without 'disrupting' them".4 The team has also been featured in The NY Times, Business Insider, Forbes, Fox News, ABC, NBC and a number of other publications. Circuit has been the recipient of numerous awards like: Alonzo Award for Mobility in San Diego, Vendor of the Year Nominee - Palm Beach Convention Center, Clean Air NY Champions Award, Lamplighter Award for Best New Service in San Diego, Rulebreaker Award for Startups Changing their Industries, 2018 Gold Medal - Ad Club of New York, Outdoor Media Plan of the Year, Gator 100 Award (#20), and numerous others. 4 httos://www.fastcomoanv.com/90444895/how-this-electric-vehicle-ride-share-comoanv-won-the-trust-of-cities-without-disruotina-them City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 50 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT III tna X�I'NThe Fr,•=oRkfe iuu CHYSTART U R BAN-X Circuit was accepted and completed the URBAN-X Accelerators program where it received an investment from BMW/Mini and access to international mobility experts. Circuit has also completed the Los Angeles Cleantech Incubator(LACI)6, Civstart7, Leading Cities' and AWS Smart Cities Accelerators. The team recently closed a Series A capital raise, welcoming a strong group of new investors. Circuit's team has been asked to speak/participate at events like CoMotion Miami, LA CoMotion, Association for Commuter Transportation International Conference, Safe Streets Summit, Electrify Expo, LACI's Transportation Electrification Summit, SmartCities NY, 20-20 Cities, Civic Lab, and the UCLA Arrowhead Conference on Transportation. B5.1.4 - Community Engagement Experience Circuit's team has participated in local events such as Hollywood's Candy Cane Parade, St. Patrick's Day Parade, ArtWalk, Hollyweird, and in other service areas; Fort Lauderdale St Patrick's Day Parade (annual), Broward Complete Streets, Food Deliveries in Hollywood for Feeding South Florida, and Cleaning Up Clematis in West Palm Beach. We do regular familiarization tours with media and meeting planners in our City Programs. We also donated a vehicle towards the recovery efforts for first responders to use during the Champlain Towers relief efforts. Along with events, Circuit stays actively engaged with our riders via the app, social media and publishes regular newsletters. Circuit has built a great base of over 10k local riders that we regularly send local newsletters to. This engagement has kept our ridership high and our riders informed of local events, happenings and businesses. HolyWeird Branding Partnering with Feeding South Florida to assist with Food Deliveries in Hollywood during Covid httbs://www.urban-x.com/ httos://laincubator.ora/second-cohort-of-market-access-oroaram-provides-on-the-around-mobility-solutions-for-communities-across-los-anaeles/ https://www.civstart.orq/ 8 https://leadinacities.ora/accelicity/63dbbb3a-23ad-4572-87cf-2377dfdf766e City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 51 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit vehicle donated for Champlain Towers Relief Efforts in Bal Harbor, FL. Building Community Through Connectivity or there! : C. 7..tre believe it the pow.- ormmunity. Our goal is to bring convenient tie shcnidistsoce transportation to your doorstep. One crf the ways we 5 : • •E ; • ,o - sciing surrounding neighborhoods to DIMES d intermt ,07: , 'estaoraMs an:, local busio.ses Itita work with and sr tirias tg ::.Cod at 7 aerlr 57, of thoice. Show your Support tor Circuit 3upport a tester future by signing our Leper of Support! Let's make a positive impact together by pool -cling sustainable transponatod that heneks both the environment and ou ',immunity fly choosing Circuit you're not iong makiiig your daily commute easier, but you're also helping reduce emissions and create a greener world for evenione. Ebpport Circuit Today t Let Circuit take you there! • Sunday. February Mir 'Mardi Gras' Down.. hollywood -the block paw Will !assure !ha rmrsic, food & beverages andinore! • Sunday, March 12th: "a Patrides Day Gelebratior: in dONIMIDIV Hollywood. Join Circuit at Hob/wood's annual parac'b, and 'beck.' Saturday, April ist and Sunday. April tort SAVOR.EoLO ie owning to Hollywood Bean Broadwalk! Enjoy a Fin -hied weekend sorou-: sd by sore c'..!is best bias drinim. and brews! Sample Newsletter to Hollywood Riders, February 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 52 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT As indicated in Section 81.2, Circuit regularly surveys its riders to learn more about the service and improve the quality of our offerings. Additionally, as indicated in Appendix 1.1, many of our riders are willing to add their names to a statement in support of our services B5.2 Project Experience B5.2.1 Past Project Experience- Hollywood Sun Shuttle Sun Shuttle- Hollywood, FL Type of Service: On -demand micro -transit services Contract Term: April 2019 - Present Nature of Services: On October 17, 2018 the Hollywood City Commission passed and adopted Resolution No. R-2018-335, authorizing the execution of an agreement with Free Ride, now known as Circuit Transit Inc. (" Circuit"), for circulator services to and from Downtown Hollywood, Hollywood Beach, and the City's parking garages for an initial one-year period with the option to renew for three additional one-year periods. The service commenced in May 2019 and has been renewed for each of the additional three one-year periods. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and has recently opened for third party advertising. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. The City named the program "Sun Shuttle" which began as a self -branded service and has recently opened for third party advertising with a revenue share to the City. This program has exceeded the City's expectations, doubling ridership at an estimated 70% of the cost of the previous trolley system. This program has continued to operate during the pandemic as an essential transportation service. Annual ridership has grown every year (including during peak Covid lockdowns in 2020). The service launched as free and at the April 2021 renewal we were asked to implement a $1 per rider fare to control demand, and ridership held steady. At the April 2022 renewal we were asked to increase the fare to $2 per person, ridership has remained strong. Circuit- Hollywood, FL Sun Shuttle Ridership Monthly 2021-2022 • Riders Rides • • • • F: •• • • ••• • Circuit Adds $1 Fare March 2021 Hollywood Sun Shuttle Ridership by Month Jan 2021 - Dec 2022 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 53 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT This program started as a fare -free service and recently introduced a nominal $1 fare and $1 price per additional passenger. We have seen no drop in ridership as a result of fare implementation and have actually seen an increase in ridership since, with shorter wait times and an increase in operational efficiency. "Thank you and Hollywood for making it possible for our vulnerable Seniors to remain safe and healthy" - Memorial Senior and Family Services In response to the COVID-19 outbreak, Circuit has adapted to provide mutual aid to the Hollywood community. Beginning in April 2020, Circuit partnered with Feeding South Florida, who have been supplying to local food banks. The three food banks involved are Liberia Economic and Social Development Inc., Community Enhancement Collaboration, and Cruciform Church. These organizations assembled boxes of donated food to be distributed and our drivers picked up the boxes and delivered them directly to the homes of the most vulnerable without access to transportation. The Hollywood drivers made 1,092 deliveries to at risk members of the community. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Hollywood FL with Sun Shuttle branding Drivers in PPE, delivering grocery boxes during Covid B5.2.2 Past Project- FREL FRED- San Diego, CP Type of Service: On -demand micro -transit services, fare -based program Contract Term: 2016 - present Nature of Services: In 2016, Civic San Diego and the Downtown San Diego Partnership selected Circuit to operate the Free Ride Everywhere Downtown (FRED) Circulator. The program has received national attention, community support, and extended funding. In its first year of operation, Circuit served over 140,000 riders, maintained wait times below 6.5 minutes, created over 35 new jobs, and saved 96.3 metric tons of CO2 emissions. Since then, Circuit has improved its technology on the vehicles, added a pooling algorithm to its app, used the data to enhance operations, and has saved 325 metric tons of CO2 emissions. Circuit provides over 25,000 rides per month and is on track to do over 280,000 rides per year. The City has funded the service with Circuit also selling third party advertising at a revenue share to the City to offset costs of operation. Circuit operates 15-20 vehicles in the market, depending on demand. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 54 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit's vehicle in San Diego CA B5.2.3 Additional Past Project Experience Please reference Appendix 3 and Appendix 4 for more evidence of Circuit's relevant project experience. B5.3 References West Palm Beach, FL Project Manager: Teneka James Phone Number: 516-833-8873 Email: tjames@downtownwpb.com Brightline Project Manager: Jean Carlos De Jesus Phone Number: 786-561-1656 Huntington Beach, CA Project Manager: Sean Crumby Phone Number: 714-374-5348 Pompano Beach, FL Project Manager: Jeff Lantz Phone Number: 954-786-5580 Gardens Mall - Palm Beach, FL Project Manager: Whitney Pettis Phone Number: 561-622-2115 Additional experience City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 55 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B5.4 Customer Testimonials (Confidential) Gus Zambrino, Assistant City Manager, City of Hollywood FL They are experienced and professional operators that are part of the community and provide a fun and convenient customer experience. Circuit's team has been a pleasure to work with and have been great at building local support. Andria Wingett, Assistant Director of Development Services, City of Hollywood FL Circuit Transit is always responsive and has adapted to Hollywood's changing needs; during the initial set-up, ongoing services and especially during the COVID pandemic. Carolina Galleguillos, BS, CDP, Memorial Senior and Family Services, Hollywood FL Thank you and Hollywood team members for making it possible for our vulnerable Seniors to remain safe and healthy in their homes. Our seniors so appreciate the fresh produce during this Pandemic. Sandra King, City Spokesperson, City of Pompano Beach FL You don't have to drive anywhere, you don't have to look for a place to park, you just jump on the circuit vehicle and go where you want to go. Ashley Medeiros, Destination Services, Discover the Palm Beaches The Circuit team is ALWAYS a great partner to work with. They are attentive, flexible, and hospitable! Luiz Aragon, Commission of Development for the City of New Rochelle, NY Circuit NR is a terrific community partner committed to providing safe, reliable and sustainable public transportation across New Rochelle's downtown corridor. As we continue to see increased real estate demand across New Rochelle and as our once -in -a -generation downtown redevelopment continues to move forward, we believe Circuit NR's electric on -demand shuttles can play a pivotal role in connecting our community to innovation, technology, arts, culture, schools, open space and our local businesses in an environmentally efficient way. As we see increased real estate demand across New Rochelle, we believe Circuit NR's electric, on -demand shuttles can play a pivotal role in connecting our community to innovation... and our local businesses. Misti Kerns, Santa Monica Travel & Tourism They're electric, they're open air, and they're fun. As that started to pick up and we started to hear good comments about it, we thought it might be a good option for some of the hotels. Their service has transformed our visitor and resident experience for short distance local travel. Their vehicles are always clean, new and fully stocked with our visitor guide, map and materials. Their drivers are always well informed on the destination, clean, uniformed, and friendly. l can't imagine partnering with another provider for our electric transport needs, so great for this beach environment. Reese Jarrett, Civic San Diego Civic is thrilled to have played a part over this past year, in reducing congestion and decreasing the carbon footprint within the downtown community. Betsy Brennan, Downtown San Diego Partnership Since FRED's introduction to San Diego in 2016, Circuit has become an integral part of Downtown's mobility structure. It provides residents, employees, and visitors a free, green, and enjoyable way to traverse Downtown's neighborhoods while also mitigating congestion and parking issues. Mathew Sandford, Senior Director Economic Development, San Diego EDC City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 56 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT In a region as dynamic and diverse as ours, the ability to easily get around is essential to our economic health. Micro mobility options, like the FRED program in Downtown, provide one tool in the economic development toolkit by addressing the last mile dilemma. Businesses of all types and sizes benefit when workers have options for getting to work, and patrons have easy access to goods and services. In short, the FRED program makes Downtown more accessible and is a model that could also benefit other communities in the San Diego region. Marisa Mangan, San Diego Association of Governments (SANDAG) Circuit's neighborhood electric vehicle shuttles in downtown San Diego are a great example of how shared mobility services can provide efficient, convenient, and emission -free connections within a community. Services like Circuit directly support SANDAG's bold new transportation vision for the region which includes implementation of Mobility Hubs served by a wide variety of Flexible Fleets. B6. ADA Compliance B6.1 ADA Compliance Plan Circuit has ADA compliant vehicles. In both the proposed operation plan, and any alternative option, Circuit proposes one (1) Ford E-Transit EV Van to be available on standby for ADA requests; this vehicle will be able to move between zones as needed. Additionally, Circuit would provide the City one (1) Polaris GEM e6 ADA vehicle available on standby for ADA requests at no cost as this vehicle is a part of the branded existing fleet. For more information about vehicle accessibility please reference the 83.6 Vehicle Capabilities section above. Circuit will craft a service that is available for all users. Having done so already in other markets, Circuit will be able to provide a trusted option for passengers with disabilities. The drivers are trained to be accommodating to everyone looking for aride. Riders with disabilities have the option to request an ADA vehicle with a loading ramp. This request can be made through the ADA accessible app or by flagging down drivers. More information can be found in Section 2.1. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 57 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 LcctcIRcuir B7. Maintenance / Recovery Plan As stated in our Vehicle Maintenance section in Section 83.71, our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. For more information on our vehicle maintenance processes please refer to Section 83.71 Vehicle Maintenance. Access to Additional Vehicles Given our nearby operations, specifically in Fort Lauderdale, Pompano Beach, Wilton Manors and South Florida in general, we are readily able to supply additional electric vehicles on short notice on an as -needed basis. In the event a vehicle needs maintenance, our on -staff, GEM -certified technicians can typically be in the market within 20 minutes. If needed, a new vehicle can be brought to the market, or for events, within 2 hours. We have 52 vehicles within Broward County, and 79 within South Florida that are Circuit owned and therefore we have immediate access to this fleet, including spare vehicles in our Fort Lauderdale market. While Circuit has found great value in using GEM (WAEV Vehicles), Ford eTransit EV Vans, Tesla and similar EV Sedans, we have built our systems for the electric vehicle types to be interchangeable. B7.1 Commitment to Avoid Service and Operation Disruptions Circuit has almost 4 years of experience operating a micro -transit service with up to 13 vehicles. We have and would remain committed to keeping the service operational through challenges that can occur. We have a robust preventative maintenance plan and certified maintenance technicians on staff to respond City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 58 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT quickly (typically can be on site in under 1 hour) to diagnose and most times make any repairs or replace components on -site. In any event that a car needs a longer repair we have a large fleet in the area to send a replacement vehicle typically within 1-2 hours. Circuit is prepared to fulfill this requirement and is committed to avoiding service and operation disruptions. More details are provided about emergency management, risk mitigation, vehicle maintenance, customer service and operating procedures in Sections 83, 83.7,, 84 and 85 88, 8.8.1 and 8.8.2. B7.2 Scenario Response "The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken." Circuit has extensive experience operating a high volume of shuttles moving tens of thousands of people every month. We are also contracted by Brightline Trains and have a response team for any disruption to train service where we dispatch EV Vans to move train passengers between stations if the tracks are temporarily closed. In the event of a vehicle breakdown, first and foremost we ensure that all passengers and staff are safe and clear from vehicular traffic. If an emergency response is needed we would call 911. We would direct all passengers to a safe area out of the heat, direct sun or inclement weather to wait for another vehicle to arrive. The driver of th disabled vehicle would then communicate with their supervisor to dispatch another vehicle to pick up the passengers. Direct communication via phone, text or a company slack channel ensures a quick response. For a disabled vehicle we have technicians nearby to diagnose and often repair on site, otherwise for larger repairs we have an account with both a local tow company and AAA if a vehicle needs to be transported on a flatbed trailer. Circuit is prepared to handle service disruptions and emergencies and has detailed its emergency management, risk mitigation and operating procedures in Sections 88, 8.81 and 8.82. B8. Risk Mitigation B8.1 Emergency Management Plan The Emergency Action Plan is designed to provide Circuit with a management tool to facilitate a timely, effective, efficient, and coordinated emergency response to significant events affecting our locations and our employees. Emergency management consists of four continuous stages: Mitigation This stage includes activities designed to reduce or eliminate risks to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss from hazards. Measures may include analysis of hazard related data to determine where it is City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 59 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT safe to relocate temporary facilities. Preparedness Preparedness is a continuous process. Preparedness involves efforts at all levels to identify threats, determine vulnerabilities, educate and train the employees and identify required resources. Preparedness is focused on establishing guidelines, plans, procedures, protocols, and standards for planning, training and exercises, personnel qualification and certification, equipment certification, and publication management. Response Response includes activities that address the short-term and direct effects of an incident. It includes immediate actions to save lives, protect property and the environment, and meet basic human needs. Response also includes the execution of emergency operations plans and of mitigation activities designed to limit the loss of life, personal injury, property damage, and other unfavorable outcomes. As indicated by the situation, response activities include applying intelligence and other information to lessen the effects or consequences of an incident; increased security operations; and continuing investigations into the nature and source of the threat. Recovery Recovery incorporates the development, coordination, and execution of service- and site -restoration plans; the reconstitution of operations and services; treatment of affected persons; additional measures for environmental and economic restoration; evaluation of the incident to identify lessons learned; post incident reporting; and development of initiatives to mitigate the effects of future incidents. B8.2 Risk Mitigation Plans Risks Risk Level: H, M L Offerors Mitigation Plan Safety of Riders H Rider safety is the most important thing at the Circuit. Circuit realizes that many factors go into this including drivers, cars and operations. All of Circuit's drivers go through both criminal and driving record background checks. This is required by the company's insurance provider. Beyond the background checks, each driver is vetted by management before being hired. Upon starting, the driver fills out and signs safety forms, goes through a training process and is further evaluated while driving and not. Additionally, management regularly monitors feedback from riders via app ratings, email feedback, etc. The drivers are also instructed on what to do and who to contact during any potential emergencies. Circuit also maintains the cars using the best practices established over the company's 11+ year history of clean safety. The cars are City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 60 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir inspected daily, preventative maintenance is performed to make sure everything is up to the company's standards. Additionally, older cars are rotated out once they've reached a certain mileage or fall below the company's high standards. Additionally, the GEM cars 25 MPH maximum speed, along with calming traffic, also does a great job to reduce the risk of a serious accident. Operations is the foundation of safety. Starting with the training, drivers learn how to operate the cars, safely pick up passengers - or get help for unruly patrons that should not ride, make sure all passengers are using their seatbelts, and more. Also, the drivers are instructed when to halt service. In the event of bad weather or other factors that may lead to unsafe conditions, we halt the service. Management is also able to monitor driver behavior and locate driver whereabouts using Samsara bi-directional dash cameras and our proprietary backend dashboard. Additionally, each driver is equipped with a company phone, fire extinguishers, first aid kits, and other necessary equipment. Safety and H While the drivers do not handle the personal belongings of the Security of passengers, every driver is encouraged to look around the car to personal make sure no one has left anything behind. In the event that belongings something is left behind, the driver (if the passenger used the app) of riders and is able to call the last rider. If the rider does not respond then drivers management is alerted via our internal messaging platform, Slack and belongings are held until someone claims them. If the app is included, passenger history is available to management to contact passengers as needed. Management has set up areas in all of its locations where drivers can safely store belongings, keys, phones, etc. Heat, Rain, Flooding, weather M Weather can be a common concern in South Florida and Circuit has extensive experience with these issues in Hollywood and across challenges South Florida. Management and drivers are in close contact and will halt services in the event that inclement weather leads to unsafe driving conditions. Safety is always a top priority. In the event of severe weather, Circuit takes the cars off of the road and stores them in indoor parking garages. Should space not be available, the back panels, rooftops and any extensions are removed from the cars to secure the vehicles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 61 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir During King tides, flooded areas are avoided. Drivers can contact riders requesting in those areas to notify them that the area is not passable. Circuit can quickly add important alerts to our app so when you open the Hollywood location a timely message pops up prior to requesting a ride. Maintaining a reliable, consistent schedule of service H Circuit uses its experience, data and marketing knowledge to stay ahead of factors that might impact the schedule of service. Understanding traffic patterns, bridget and toll timing and demand levels allows the management team to deploy the appropriate number of vehicles at any time. Additionally, contingency plans are in place and replacement vehicles are available in nearby Fort Lauderdale, should one of the shuttles be inoperable. Also additional drivers are available on call and in Fort Lauderdale should one of the drivers call out sick. Circuit always keeps backup drivers and backup cars available in order to maintain a consistent schedule of service. Maintaining qualified drivers H Circuit uses qualified, 21+ , W2, paid hourly employees and vets them heavily before hiring. This, and maintaining a comfortable workplace is the key to retention. Driver retention is a factor that the company is proud of. There are happy teams in every market of service and retention rates remain high in Hollywood at —94%!. Additionally, Circuit uses Homebase - a scheduling software - to keep the team connected, manage shifts, etc. Lastly, if using the app, all of the drivers receive feedback from passengers allowing management to adjust and improve accordingly. Keeping vehicles operational H The key to keeping vehicles operational is regular service, proper charging/storage conditions and staying ahead of problems. With a fleet of 100+ vehicles, Circuit has developed many systems to keep the vehicles operational. Additionally, Circuit has developed a close relationship with the vehicle manufacturer that lead to national fleet pricing, extended warranties and priority maintenance. Vandalism or theft of vehicles M Unfortunately, Circuit has dealt with vandalism in the past. Theft and vandalism are always concerns but the team does everything it can to prevent such instances - locking cars, storage facilities, cameras, routine spot-checks and more. In the event vandalism or theft takes place, Circuit will use its data and schedule to determine the exact time and place and who was working or was the last to work. From there, all incidents will be reported to local law enforcement and the company's insurance providers. Vehicular accidents with H Fortunately, Circuit has a very strong safety record with few incidents to report. In the event that something happens with other City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 62 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Q.:`;cIRcuir automobiles, cyclists, pedestrians while on route automobiles, cyclists or pedestrians, the first move is always to see if anyone needs medical attention. If so, medical help will be sought immediately. The drivers are also equipped with fire extinguishers, first -aid kits, etc. From there, local law enforcement will be called to the scene. After such events, Circuit's management will contact insurance providers and all parties involved in the incident. Circuit can also use data from the app to determine when the accident took place and how to mitigate future issues. B9. Local Vendor Preference As detailed in numerous sections above, Circuit, since launching the Sun Shuttle in 2019, has continued to maintain a local office, multiple facilities for parking and charging the fleet work with local businesses, and has built an amazing local staff, consisting of 74% who are proud to call Hollywood home. We work with, provide service to, and promote many local Hollywood based businesses. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 63 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT B9.1 Local Hollywood Presence MEMMASKID SUMMARY MEMBER NAME: C Y111 I 1-f `JCi i it Q5 COMPANY NAME; TYPE OF WORKSPACE: SEAT # OF SEATS: PRIMARY LOCATION: OMidtown DSouth Beach DN4iMo DCaconut Grovelifiollywood START DATE: ti} U \ s +-6, Lh t -1 INITIAL TERM: f( r4in 4 I'sZdrtitj CONTACT DETAILS: .Phone S1,9t'33`1-U+IIr_ *Email (Carm,II .satit,rtjri''rttle1:ieua «h BORO MEMBERSHIP FEES: M9Mlithiv Reeurring Fees • Workspace: • Mail: • Sales Tax © 6.7% A2 [11 • Total Monthly Fees: SZ q5 - %/41 Service Fees- • Conference Room: $3DJhr • Included Hrs/ Month: - 2 • B&W Print/ Page: • Color Print/ Page: $0,10 $0.40 • Scan/ Page : $9.20 COMPANY SIGNATURE: 1Li te-J f - i-I9 `1 g MEMBER SIGNATURE: Burn Mami Midtown -South Beach • MOM - Coconut Grove - %outh Miami - Hollywood www.huromsami,com Lease for office space in Downtown Hollywood since July 2019 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 64 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir CITY OF HOLLYWOOD TREASURY SERVICES DIVISION LOCAL BUSINESS TAX CIRCUIT TRANSIT INC. 777 5. FLAGLER DRIVE SUITE 800W WEST PALM, FL 33401 Please contact us with any changes or corrections to your Information. CUSTOMER SERVICE: Should you have any questions regarding Local Business Tax or need to update / correct any information related to your Business Tax Account, please contact us by phone at 954-921-3225, by email at businesstax@hollywoodfl.org or in person at City Hall, Room 103, 2600 Hollywood Blvd. Please send ail written correspondence to: City of Hollywood, Treasury Services Division, Attn: Business Tax, Room 103, PO Box 229045. Hollywood, FL 33022-9045. PURSUANT TO STATE LAW, LOCAL BUSINESS TAX IS LEVIED FOR THE PRIVILEGE OF DOING BUSINESS WITHIN A CITY'S LIMITS, AND IS NON -REGULATORY IN NATURE. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT BY THE CITY OF HOLLYWOOD DOES NOT MEAN THAT THE CITY HAS DETERMINED THAT THE EXISTING OR PROPOSED USE OF A LOCATION IS LAWFUL. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT DOES NOT LEGALIZE OR CONDONE THE NATURE OF THE BUSINESS BEING CONDUCTED IF CONTRARY TO ANY LOCAL, STATE OR FEDERAL LAW OR REGULATION. 4 THIS IS NOT A BILL. DO NOT PAY. BELOW IS YOUR LOCAL BUSINESS TAX RECEIPT. PLEASE DETACH AND POST THIS LOCAL BUSINESS TAX RECEIPT IN A CONSPICUOUS PLACE AT YOUR PLACE OF BUSINESS. 4 Iywood ti. F �_ CO Fi i DA 2022/2023 LOCAL BUSINESS TAX RECEIPT Business Name: CIRCUIT TRANSIT INC. Account Registration #: B9075385-2023 DBA: Expiration Date: 9/30/2023 Business Location: 1740 POLK ST Tax Rate: $S10,00 Business Category- TRANSPORTATION Classification: Courtesy Auto/Limo/Taxi Tax Basis: 11-40 VEHICLES/VESSELS Current City of Hollywood Business Tax Receipt City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 65 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Circuit has for years and continues to work with multiple local Hollywood vendors including: • Circ Residences - 1776 Polk Street • Costa Hollywood Beach Resort - 777 N. Ocean Dr. • Golden Touch Auto Spa —1625 S Federal Hwy • RAV Communications —1518 Garfield Street • World Tire Inc. - 1215 N Federal Hwy B10. Pricing Circuit offers a turnkey service with all -in pricing, which includes vehicles, staffing, insurance, technology, management, maintenance, data reports, marketing and grant writing support. Circuit understands the City's desire to offer a low -fare service to residents, visitors, and commuters in Hollywood as defined by the RFP in reference to the three MTZ zone areas. As desired, we are proposing that the service continue to have a $2 per -trip rider fare. The only additional fees or costs not included in the price template would be any special services that take place outside of the regular service hours, such as events, in which case an hourly rate of $30/hr for GEM cars and $40/hr for EV Vans would apply for event services. Circuit is often willing to donate its services for local causes and City needs. Please note that pricing options are all flexible and Circuit hopes to work with the City to explore these options and/or a combination of these options to craft a solution that benefits the needs of the community. Pricing can be reduced via fare and advertising revenue generation and/or by adjusting service hours, types of vehicles and quantities of vehicles deployed during certain months of the year. B10.1 Fixed Pricing Rate Proposed Option As Detailed in Section B1.2, our proposed operating plan was structured using the details from the RFP. This option is broken into 3 different MTZ zones and is designed to operate 8 hours per day, 7 days per week, for a total of 56 weekly Hours. Our pricing is broken out in the Bid Form Format, provided with the RFP in Section C2 below and attached. It's important to note that Circuit's pricing is all-inclusive and structured as a turn -key operator. Our pricing includes setup, on demand rider and driver apps, monthly data reports, vehicles (Electric Vans and GEM cars), maintenance, management, drivers, training, parking and charging. The pricing for our proposed option is available in BID Form Pricing, using the structure preferred by the City. This pricing is broken out by zone and Turnkey Solution Revenue Generation Sup _,. - City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 66 of 123 Technology Employee Management DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir includes a discount for guaranteed advertising revenues. Circuit understands that the City would like to split advertising revenues as 50% of net revenues. Circuit is willing to guarantee the bulk of these revenues upfront and then will discount future months if 50% of the net advertising revenue is greater than the guaranteed portion. Knowing we have local businesses as sponsors and more that are willing to sponsor we're confident that demand from advertisers will continue to grow. Base year pricing details showing full costs, discount from guaranteed ads, Monthly Fixed Cost, and the expected fares to be returned to the City via the fare program. With all of these options Circuit is willing to provide an additional GEM NEV ADA vehicle to be available on standby for additional ADA requests, at no additional cost to the City. Please Note: The view below is only to provide more information. The Monthly Fixed Costs for our proposed option (56 hours/week, 3 zones) is available in Bid Form Pricing, Section C2 below and attached to the response. MTZ-1 (Hollywood Beach Zone) Total Number of NEV Cars 1 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $19,986.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 1 $18,586.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $15,537.23 MTZ-2 (Historic Downtown Zone) Total Number of NEV Cars 1 NEV + 1 Standby ADA NEV at no charge 2 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $18,031.28 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 2 $16,631.28 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $13,582.12 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 67 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir MTZ-3 (Hillcrest/Washington Park) Total Number of NEV Cars 0 Total Number of EV Vans 2 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $23,598.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 3 $22,198.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $19,149.23 Circuit's pricing will adjust with the hours needed and as more hours are added, the service becomes more cost effective. If the City would like to add additional hours for events, even pricing will be $30 per hour for GEM Vehicles and $40 per hour for Van Vehicles. Please reference Form 2 for Pricing. B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 Alternative Pricing Options are Detailed below and also available in Circuit Alternative Pricing Options Attachment and these options are further explained in Section 8.1.2.2 above. Alternate Option A Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 3 Total EV Vans (3 Zones) 4 TOTAL VEHICLES 7 Total Monthly Costs (3 Zones) $76,011 Monthly Discount for Ad Guarantee (pre total sales) -$4,620 Monthly Fixed Rate (3 Zones) $71,391 Annual Fixed Rated (3 Zones) Monthly Expected Fares Returned $856,695 -$12,921 Expected Monthly Total Cost to City (3 Zones) $58,470 Expected Annual Rate (3 Zones) $701,643 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 68 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Alternate Option A is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. Alternate Option B Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$15,075 Expected Monthly Total Cost to City (3 Zones) $65,779 Expected Annual Rate (3 Zones) $789,342 Alternate Option B is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Alternate Option C Hours Per Week 79 Total NEV Cars (3 Zones) Peak Season 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 69 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (�cIRcuir Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$22,612 Expected Monthly Total Cost to City (3 Zones) $58,241 Expected Annual Rate (3 Zones) $698,895 Alternate Option C is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. B10.3 Unbanked Riders If selected for the contract Circuit looks forward to working with the City to create solutions to address unbanked riders and Circuit has various options available for the City to do so. 1. Circuit accepts street hails and does not charge riders for flagging the service down. 2. Circuit's app accepts prepaid cards, so a user can purchase a prepaid card using cash and use this prepaid card to credit the account. 3. Circuit can work with local businesses or government offices to "sell" promotional codes to riders to pre -load their account with funds for rides. This is also a feature that Circuit can offer businesses to be able to pre -pay for blocks of rides for their employees. 4. Circuit can work with the City to create a dial -in dispatcher system if needed. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 70 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C. Completed Forms and Certifications Cl. This Submittal Checklist Confirmation 1. Submittal Checklist Confirmation d 1_ Forms and Certifications (Completed) O 2_ This Submittal Checklist Confirmation O 3_ Rid Form (Pricing) d 4_ Vendor Reference Form* O 5. Hold. Harmless and Indemnity Clause Q 6, Nora -Collusion Statement Q 7, Sworn Statement. , , Public Entity Crimes n 8. Certrficataons Regarding Debarment 2 9. Drug -Free Workplace Program [J 10, Solicitation, Giving, and Acceptance • 11. W-9 (Request for Taxpayer Identification) Q 12. Certiificate(s) of insurance that meet the requirements of the #SF ECIAL TERMS AND CONDITIONS section_ Cl 13. Proof of State of Florida Sunbiz Registration [] 13. Acknowledgement and Signature Questionnaire liefAJI 13 items are included in Circuit's response Confirmed by. Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature; ) 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 71 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C2. Bid Form (Pricing) - CONFIDENTIAL Bid Form Exhibit C is also available as an attachment EXHIBIT C CITY WIDE MICRO -TRANSIT SERVICES PRICING SHEET NOTE: Creative/optional pricing is encouraged and welcomed by the City and can be submitted for consideration in addition to the pricing below. The hourly rate for special events should NOT be included in the totals below. Base Year: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (0EVVan +1NEV +1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL BASE YEAR: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 1: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 72 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 1: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 2: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,051 $228,612 2 Vehicles 1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $17,047 $204,565 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,753 $273,040 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 2: $58,851 $706,217 7 Vehicles City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 73 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery for Year 2 would be: $15,925 for MTZ-1, $13,921 for MTZ-2, and $19,627 for MTZ-3. Expected annual net total of: $593,703 Option Year 3: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,527 $234,328 2 Vehicles (1NEV, 1EVVan) MTZ-2 Historic Downtown Zone $17,473 $209,678 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $23,322 $279,866 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 3: $60,322 $723,873 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $16,323 for MTZ-1, $14,269 for MTZ-2, and $20,118 for MTZ-3. Expected annual net total of: $608,546 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 74 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C3. Vendor Reference Forms City of Hollywood Solicitation #: Reference for: Organization/Firm Name providin reference: Organlzatlon/Flrm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Protect: Would you use the Vendor again? VENDOR REFERENCE FORM RFP-045-23-Sit Circuit Transit, Inc. g title; mks, c-i set-444m d l L F � 506%ft[ Phone: L(�+sOtr-VeCte:Gtzd Contract No: Project Amount: I31/rime Vendor ISI/PYes 9C -R2Z-SzAt. ® Subcontractor/ Subconsultant No, Please specify In additional Comments Description of services provided by Vendor (provide additional sheet if necessary): ems, ku) F-Okep Otaire +a( Please rate your experience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive 0 ❑ 0 b. Accuracy 0 ❑ Di / c. Deliverables 0 0 al 0 Vendor's Organization: a. Staff expertise p ❑ ❑r 0 b. Professionalism 0 0 0 c. Staff turnover 0 0 ®% 0 Tlmellness/Cost Control of: a. Project ❑ 0 ❑ b. Deliverables 0 ❑ 19( ID Additional Comments (provide additional sheet if necessary); ****THISSECTiON FOR CITY USE ONLY**** Verified via: Email: D Verbal; ❑ _ Mail: Verified by: Name: title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 75 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation ft: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organ i zatio n/Firm Name provi d i ng reference: Organization/Firm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? West Palrn Beach Downtown Development Authority Tenelia James Tjames©devnibawnWYPB.€:orr Circuit Dammam West Palm Beath October 2020 - Present Prime Vendor El yes Title: Associate Executive Director Phone: 561-d,8873 Contract No: Project Amount: Approx. $350,000/ year ❑ Subconsultant ▪ No. Please specify in add itioneI comments Subcontractor/ Description of services provided by Vendor {provide additional sheet if necessary): On -Demand, Electric MobilityrJShuttle Services for Downtown ',Nest Palm Beach Please rate your experience with the Vendor Need I.7ivovemeit Satisfactory Excellent NotApplicable Vendor's Quality of Service a. Responsive ❑ 0 V 0 b. Accuracy I•] ❑ N2If ❑ c. Deliverables ❑ 0 d ❑ Vendor's Organization: / a. Staff expertise 0 tie 0 b. Professionalism 0 0 ❑' c. Staff turnover ❑ ❑ ❑ V Timeliness/Cost Control of: a. Project 0 0 V 0 b. Deliverables _ ❑ 0 Additional Comments Rprovide additional sheet if necessary): Corporate staff professionalism is Exce a it. Some newer drivers don't know the area as well as some of the earlier drivers ***THIS SECTION FOR CITY USE ONLY**** Verified via: Email: ❑ Verbal: ❑ Mail: ❑ Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 76 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation #: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organization/firm Name providing reference: CM Of 2,rvatel0 Organization/Firm Contact Title: Name: 3€6 �, j2— CZcIC:r. rry E_ Email: ' rg.4tnT"Z OkaP&F'L, col" Phone: 4"32- 7'Go- 5-546 Name of Referenced Project: RFP P-29-20 Contract No: 2021-44 Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? April 2021 - Present 12( Prime Vendor VYes Project Amount: $750,688 El Subcontractor/ Subconsultant Na. Please specify in additional comments Description of services provided by Vendor (provide additional sheet if necessary): jn lac b -.AU rot .xts; cZ. - JU EVlts Ste) ce 32Aa Ara., To Addres3 L5r M,/� ,c; c errs 4.4 Zas;d#-i-r Please rate your ercperience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive 0 0 0 b. Accuracy 0 ❑ Q/ 0 c. Deliverables ❑ 0 27 ❑ Vendor's Organization: a. Staff expertise 0 ❑ / $�/ 0 b. Professionalism ❑ ❑ or ❑ c. Staff turnover ❑ 07. 0 0 Timeliness/Cost Control of: a. Project 0 0 ❑ b. Deliverables 1 0 in p Additional Comments (provide additional sheet if necessary): ****THIS SECTION FOR CITY USE ONLY**** Verified via: Email: 0 I Verbal: I 0 Mail: 0 Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 77 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT VENDOR REFERENCE FORM airy of Hollywood Solicitation #: P• 45.23-$K Reference for. Cfrc llt Trine* Iitc, Organization/Firm Name providing reference: Organization/Firm Contact Name: Email. Name of Referenced Project: Date Services were provided; Referenced Vendor's role in Project: Would you use the Vendor again? Brtghtline Trains Florida, I_1C Title: Joan Carlos Do Jesus Last Mlle Elf Shuttle* Phone: Contract No: Project November 2ff?1 - Prodepit Amount: Prirne Vendor Yes 0 0 Description of services provided by Vendor (provide additionel sheet if necessary]: Last mile electric Shuitle5 scr Mces to and from ow sratiorts Director of Mobility 7R6-561-16 Private Subcontractor/ Sub -consultant No, Plea561pedf inaddlLI ruI wrnn.enti, Please rate your experience with the Vendor r Vendor's Quality of Service Need improvement Satisfactory Excellent Nat Applicable a. Responsive 0 0 X Q b, Accuracy CI 0 111 0 c. Deliverables 0 Q 1 0 Vendor's Organization: a. Staff expertise 0 O. 111 0 b. Professionalism 0 0 s 0 c. Staff turnover 0 X p 0 TimilinessfCost Control of: a. Project 0 0 ill 0 b, Deliverables 0 X ID CI Additional Comments (provide additional skeet if necessary): Circu4t'5 tellable 5en+ice NS allowed tis to provide a great product 1a our guests- They are 11e ttr and easy to work iAnth on tong term protects 4+uilh evotong oblec rves. Vrriliedv Verified by: 4" THIS SECTION FOR CITY USE ON I:.Y" r Q T.erba.i: -J Mail: Title: Department_ Date: Q City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 78 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C4. Hold Harmless and Indemnity Clause 4. Hold Harni ess and Indemnity Clause 1, an alithori,ed representative. Ina contractor, shalt iredennnrry. d'ef6nd and hold harmless the City of Ho=lyvVor3d, 11E. elected and appointed ofricral5, employees and agents fcr any and SII Suits, actions. le€gai or adrriffislrative proceedings_ claims. damage liabilities, interest, attorney' I fees coals of any kind whether arrsLng prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused occasioned or contributed to in %thole or in part b + teamn of any act, error or ornit3Ibn, fault or negligence whether active or passive Inv the contrr tor. Of arrvafae acting ur+cter its direction.. control of oet its behalf In connection with or inccdeifl to its performance cat the contract IliertPtease confirm Confirmed by Name Jason Bagley rile: Partner Ornipariv CFrcuit Transit, Inc. Signature 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 79 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C5. Non -Collusion Statement 5. Non -Collusion Statement i, being first duet sworn, depose that A. Helshe is an authorized representative of the Company. the Proposer that has submitted the attached Proposal. B_ He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding Stich Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents representatives_ ernpkxyees or parlie5 in interest, including ]his affant teas in any way colluded. conspired. connived or agreed. directly or indirectly with any other Proposer, firm or person to sufrrut a =Illusive or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner. directly or indirectly. sought by agreement or collusion Or Communication or coo rerence with any clher Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against true City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, cionniv noe or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees. or parties in interest. including thisaffrant. i Please confirm Confirmed by: Name: Tide Jason Bagley Partner company! Circuit Transit. Inc_ Signature: -Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 80 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C6. Sworn Statement...Public Entity Crimes SWORN STATEMENT PURSUANT TO SECTION 287.133 (3) (a) FLORIDA STATUTES ON PUBLIC ENTITY CRIMES THIS FORM MUST BE SIGNED AND SWORN TO IN THE PRESENCE OF A NOTARY PUBLIC OR OTHER OFFICIAL AUTHORIZED TO ADMINISTER OATHS 1. This form statement is submitted to the City of Hollywood by for GlrtC) (Print individual's name and title) (Print name of entity submitting sworn statement) whose business address is 7'7-7 S • n tv &- Erb t]R . 4k eraccuitxD trC i PPrtin\ qt Ne -1 , 3 3 L 40 I and if applicable its Federal Employer Identification Number (FEIN) is A9.-4%(o3O . if the entity has no FEIN, include the Social Security Number of the individual signing this sworn statement. 2, I understand that "public entity crime," as defined in paragraph 287.133(1)(g), Florida Statues, means a violation of any state or federal law by a person with respect to and directly related to the transaction of business with any public entity or with an agency or political subdivision of any other state or with the United States, including, but not limited to, any bid, proposal, reply, or contract for goods or services, any lease for real property, or any contract for the construction or repair of a public building or public work, involving antitrust, fraud, theft, bribery, collusion, racketeering, conspiracy, or material misinterpretation. 3, I understand that "convicted' or "conviction" as defined in Paragraph 287.133(1)(b), Florida Statutes, means a finding of guilt or a conviction of a public entity crime, with or without an adjudication of guilt, in an federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989, as a result of a jury verdict, nonjury trial, or entry of a plea of guilty or nolo contendere. 4. I understand that "Affiliate," as defined in paragraph 287.133(1)(a), Florida Statutes, means: 1. A predecessor or successor of a person convicted of a public entity crime, or 2. An entity under the control of any natural person who is active in the management of the entity and who has been convicted of a public entity crime. The term "affiliate" includes those officers, directors, executives, partners, shareholders, employees, members, and agents who are active in the management of an affiliate. The ownership by one person of shares constituting a controlling interest in another person, or a pooling of equipment or income among persons when not for fair market value under an arm's length agreement, shall be a prima facie case that one person controls another person. A person who knowingly enters into a joint venture with a person who has been convicted of a public entity crime in Florida during the preceding 36 months shall be considered an affiliate. 5 I understand that "person," as defined in Paragraph 287.133(1)(e) Florida Statues, means any natural person or any entity organized under the laws of any state or of the United States with the legal power to enter into a binding contract and which bids or applies to bid on contracts let by a public entity, or which otherwise transacts or applies to transact City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 81 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT business with a public entity, The term "person" includes those officers, executives, partners, shareholders, employees, members, and agents who are active in management of an entity. 6. Based on information and belief, the statement which I have marked below is true in relation to the entity submitting this sworn statement. (Please indicate which statement applies.) Neither the entity submitting sworn statement, nor any of its officers, director, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, nor any affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime, but the Final Order entered by the Hearing Officer in a subsequent proceeding before a Hearing Officer of the State of the State of Florida, Division of Administrative Hearings, determined that it was not in the public interest to place the entity submitting this sworn statement on the convicted vendor list. (attach a copy of the Final Order). I UNDERSTAND THAT THE SUBMISSION OF THIS FORM TO THE CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN PARAGRAPH 1 (ONE) ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND THAT THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN WHICH IT IS FILED. I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM THAT PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF THE THRESHOLD AMOUNT PROVIDED IN SECTION 287.017 FLORIDA STATUTES FOR A CATEGORY TWO OF ANY CHANGE IN THE INFORMATION CONTAINED IN THIS FORM. (Signature) Sworn to and subscribed before me this D day of kM , 20 Personally known Or produced identification my com (Type of identifica P oC}µt\am25„a,2dtia� vj�d rinted, typed mmiss,�s�� 419,4oTt 521 HH Q`� Notary Public -State of t o.6 (...[\ on expires or stamped commissioned name of notary public) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 82 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C7. Certifications Regarding Debarment 7. Certifications Regarding Debarment, Suspension and Other Responsibility Matters The applicant certifies that It and its principals: Are not presently cebarred, suspended, proposed for debarment. declared ineligible. sentenced to a denial of Federal k}enetit5 by a State or Federal court, or volunlenly excluded from covered transactions lay any Federal department or agency: Have not within a three-year period preceding this application been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain,: cr performing a public (Federal, Stale, or local) transaction or contract under a public transaction, violation of Federal or State antitrust statutes or commission of erribezzlerrenl, thefl forgery, bribery, falsification or destruction al records, making false statements, or receiving stolen property_ Are nol presenty indicted far or otherwise criminally or civilly charged by a governmental entity (Federal. State. or local) with commission of any of the offenses enumerated in paragraph (b) of this certitieahnn, and Have not within a three-year I enod preceding this application had one or more public transactions (Federal, State. or local) terminated for cause Of ciefaLlt_ 1ZPlease =Ar'm rfirrned by: Name: Jason Bagley Partner CompanyCircuit Transit, Inc Signature: ley, 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 83 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C8. Drug -Free Workplace Program 8 Drug -Free Workplace Program ek IDENTICAL TIE FROPt3SALS Preference 3hdll be giver+ to busiriehse9 With drug-fiet workplace programs Whenever two nr more, bids which are erfual with respect to pine quality, and service are received by the Stare or by any poittical subdrvelon far the procurement of comrnodili oT contractual services, a bia recxiued home a business that certifies hat it has implemented adrug-frEe workplace program shall be given preference In the award process Esidblished pritredurea Terprcird.-k9Ir1g Ne pre:peseta Will tort idllfiwetl It niece FIT the, tied vanriari nave a drug -tree workplace program to order to crave a drug -tree workplace program a business Shall' 1. Publish .a statement notifying employees Mat the unlawful manufacture, dIsttltxativn, drspenaing, possession, or use rrt a Gonttulled subslarrce is prohibited le the weihplace and specifying the dolt:VIE that well be taken against employees tat ytOIOI$pn5 of such ronnihrtlon. 2 I Mown employees abarut ehe dangers of drug abuse in toe workplace. the busrness's pcmcy el maintaining a drug -free workplace, any availabye drug Counseling. rehabilitation and empJtayee assistance programs, and the penaties Mal rally Ge rmpoead a 'in employees tcrr drug abuse violations 3 GeVe riaoxi employee engaged in pioviointg the corhrnoilitian i}r mntrarloaI services that are under bid a copy of me staternefit specified in Subsection i 11 �. rn the statement specified in subsection 1 , rtaUfy the employee that, as a condfdon or working on the commodities or contractual services that arE under Cold, the emprayee Well abide by me rerro5 of 1ne statement and Wilt hoIify this e mployer of any rgnairlinn cvf nr plea [It guilty tar nolo nontftn lere Ip, any ✓ iolation of chapter 693 or of any controlled substance law of the United Slates or any state, fora Vioraric+n sec imng in the workplace no later than five t5} days atter such tmnvIctiort. 5. Impose d 5%fr lion on or require ale 9dtlafaatdry participation ni a drug abU5r: 9Rstalanfle Of reliapile:Minn program tit auCh is mailable in the employee's community; b*. any employee who is ao convicted 6. Make a good faith effort to continue to maintain a drug -free workplace t1Trsugh implementation ur these requererrienls. As the person authorized to sign the statement, b certify that thrs firm complies fully Willa the above requirements. NZ -Please confirm Confirmed by Circuit confirms that it maintains a drug free workplace. Our team did not sign this document as one or more of the details set forth in this form may be slightly different than the policies that we have in place. Circuit is happy to discuss these policies with the City and as stated above we are comfortable enacting the FDOT policies as needed, if selected for this contract. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 84 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C9. Solicitation, Giving, and Acceptance 9. Solidatation, Giving, and Acceptance of Gifts Policy Florida Statute 112,313 prohibits the solicitation or acceptance at Bibs. 'ate Punic officer. eplptuyee u! art agency, !oral government ehxriay. wit tatrildale da nbmktatron co election shn4 solicitor acceptanything or value to the recipient, including a gift, loan, reward. puniest er lulus employment, favor, ar service based titian any understanding Mat the vote. Gfltual action, or lodgment of the public orpcer, employee, local govemmenl aderney, or candidatewould be iolluenced thereby' The Won 'public otrrcer includes "any perwn elected or appointed to 7wld dare In arty agency, Wading any person nerving on an a ivmory harry.' The Cay of HdllywobrpHollywood CRA policy pnlnlbati all public nflirere elected or appointed a employees. and their terrifies From accepting any gifts of any value. either directly ar indirectly. from any conrrnolm. vendor consultant, ar business with whom The CIIyrCRA does boeinees The Slate of Fiends definition of "gilts` includes the following. • Real properly or Its use • Temltale or Intangible personal property, ar ifs use. • A preferemiaP rare or terms on a debt_ loan, goads. or services • Forgiveness ar indebtedness. • Transportation, imaging, or partung, • Fond or beverage, • Membership dues. • Entrance ties, admAslpn lees, fir boosts Io avows, perferr Onnes, or lacallies. • Plenls. fowersar Rorer arrangements • Senecas. provided by persons pursuant to a professional dreanae ar cartlnrate. • Other pardoner wineries ins Mach a toe as nurmaly dhargb i qy Ma anterli prnwdrng Ihrr seivicas. • Any Geier simian service or Ming rig aft anribulable value riot already provided ter to !hlssaulton Any contractor. vendor. mrrsurtanl. or business Pound to have given a gld to a public mincer w employee, or hrr'her famiy, wMV he sublecl In dismissal or revocafion or contract. As the person eutfxarcsed to sign the sletemerd, I candy Installs farm wine comply roily wrlh this policy 'Yr PIeeee condom Confirmed by: Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature: *Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 85 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C10. W-9 (Request for Taxpayer Identification) Forth W_g (Rev. October 2015) Department of the Treasury Internal Revenue Service Request for Taxpayer identification Number and Certification ► Go to wvvw-irs.gov/Form W9 for instructions and the latest informatlon- Give Form to the requester. Do not send to the IRS. Print or type. See Specific Inatructicna on page 3. 1 Name (as shown on your income tax return). Name Is required on this fine; do not leave this line blank. TFR Transit Inc 2 Business name/disregarded entity name, it different from above Circuit Transit Inc 3 Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check following seven boxes. 0 IndividuaVsote proprietor or El C Corporation ❑ S Corporation ❑ Partnership single -member LLC ❑ Limited [lability company. Enter the tax classification (C=C corporation, S=S corporation, P=Partnership) Note: Check the appropriate box In the line above for the tax classification of the single -member owner. LLC If the LLC Is classified as a single -member LLC that is disregarded from the owner unless the owner another LLC that is not disregarded from the owner for U.S. federal tax purposes. Otherwise, a single Is disregarded from the owner should check the appropriate box for the tax classification of Its owner. ❑ Other (see instructions) ► only one of the ❑ Trust/estate I. 4 Exemptions certain entities, instructions Exempt payee Exemptbn code (If any) Awe.m,,,couns (codes apply only to not individuals; see on page 3): code (if any) from FATCA reporting Do not check of the LLC b -member LLC that ouea,me us.) 5 Address (number, street, and apt. or suite no.) See instructions. 777 S Flagler Dr, Sulte 800w Requester's name and address (optional) 6 City, state, and ZIP code West Palm Beach, FL 33401 7 List account number(s) here (optional) Part I Taxpayer Identification Number (TIN) Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid backup withholding. For individuals, this Is generally your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). It you do not have a number, see How to get a TIN, later. Note: If the account is in more than one name, see the instructions for Line 1. Also see What Name and Number To Give the Requester for guidelines on whose number to enter. Social security number or Employer identification number $ 2 4 5 8 6 3 0 0 Part II Certification Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxpayer identification number (or I am wafting for a number to be Issued to me); and 2. I are not subject to backup withholding because: (a) I am exempt tram backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of afailure to report all interest or dividends, or [c) the IRS has notified me that I am no longer subject to backup withholding; and 3. I am a U.S. citizen or other U.S. person (defined below); and 4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct. Certification Instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends an your tax return. Far real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the Instructions for Part II, later. Sign Here Signature of U.S- person I. Date ■ 02102/2021 General Instructions Section references are to the Internal Revenue Code unless otherwise noted. Future developments. For the latest information about developments related to Form W-9 and Its instructions, such as legislation enacted after they were published, go to www.irs.gov/FomiW9. Purpose of Form An individual or entity (Form W-9 requester) who is required to file an information retum with the IRS must obtain your correct taxpayer identification number (TIN) which may be your social security number (SSN), individual taxpayer Identification number ([TIN), adoption taxpayer identification number (ATIN), or employer identification number (EIN), to report on an information return the amount paid to you, or other amount reportable on an information return. Examples of information returns Include, but are not limited to, the following. • Farm 1099-INT (interest earned or paid) • Form 1099-DIV (dividends, Including those from stocks or mutual funds) • Form 1099-MISC (various types of income, prizes, awards, or gross proceeds) • Form 1099-13 (stock or mutual fund sales and certain other transactions by brokers) • Form 1099-S (proceeds from real estate transactions) • Form 1099-K (merchant card and third party network transactions) • Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T (tultion) • Form 1099-C (canceled debt) • Form 1099-A (acquisition or abandonment of secured property) Use Form W-9 only if you are a U.S. person (Including a resident alien), to provide your correct TIN. It you do not return Form W-9 to the requester with a TIN, you might be subject to backup withholding. See What is backup withholding, later. Cat. No, 10231X City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 86 of 123 Form W-9 (Rev. 10-2018) DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 Q.:`;cIRcuir C11. List of subcontractors Circuit will not use subcontractors on this project. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 87 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C12. Certificate(s) of insurance ACO CERTIFICATE OF LIABILITY INSURANCE DATE (MMFODIYYYYI 2/1/2023 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(Ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain poiicles may require an endorsement. A statement on this certificate does not confer rights to the certificate holder In Ileu of such endorsementts). PRODUCER Insurance Office of America, Inc. 1855 West State Road 434 Longwood FL 32750 Longwood CONNAAMEEACToeveny Weed PHONE f FAX Wc- No, Eat),: 407-78a-300P Wdc, Noll 4C7-7BE-7933 E-MAIL BevedyWeed ioausa.com 1NSURERiSJ AFFORDING COVERAGE MAN: ill INSURER AI American Automobile insurance Company 21849 INSURED JAMANC.01 Circuit Transit, Inc. 777 S Fiegler Drive, Suite 600 W. West Palm Beach FL 33401 INSURER a, Fireman's Fund Insurance Company 21873 INSURER e: Insurance Company oldie West 27847 INSURER D = Fireman's Fund Insurance Company of Ohlo 39640 INSURER E: INSURER F COVERAGES CERTIFICATE NUMBER: 2063473/06 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE. INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY RE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN I5 SUBJECT TO ALL THE TERMS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LiR TYPE OF INSURANCE A6i5CS�A /NW W O 'POUCY NUMBER POLICY EFF ieweomt-ro POLICY EXP mwoo YYff LIMITS e X COMMERCIAL GENERAL LIABILITY Y Y - USC0lY194220 811312C22 5J13F2023 EACH OCCURRENCE 51,00o,00e CLAIMS -MADE I-X I OCCUR DAMAGE TO RENTED 1aAEMISES.iF.a-axrelnenrm)..s_ 5100 C00 - _ MEG EXP/Any Ems peraant PERSONAL&ADA/ INJURY 51,Do0,P00 GENT_ AGGREGATE LIMIT APPLIESW IIPER: GENERAL AGGREGATE 52,o00,O PRIODUCTS- COMPJCP AGE 52,0300iCi! 5 A AUTOMOEfLE X LIASSIJTY ANY ALTO. ALL OWNED IRE AUTOS SCHEDULE OS NOAUTOS N-OWNED AUTOS Y Y SCV008157-22.51 51012022 5,1912c23 IFEe 1.,2INE SINGLE UNIT 5I Don too RDOLLY INJURY Per Oman} S ROOKY INJURY TMcadldeln} S PROPERTYOAMAGE Misraccident1 $ R X UMBRELLA LIAR EXCESS Elite �' OCCUR CLAIMS -MADE USC01271722U 511C12022 5i13,r2C23 EACH OCCURRENCE $6,000,C00 AGGREGATE 58,000;000 DEO i RETENTION $ C C WORMERS COMPENSATION AND EMPLOYERS' UABIL}TY 1.)N OFFICER/AEIMBER EXCLUDED'XECUT5E 1 ,1 (Mande.luy to NN) II yes, Ocec.r sunder DESCRIPTION OF OPERATIONS Wow NIA Y WFL5846725 01 WFL5UJ012504 311g422 311/2023 41112C27 511/2024 X I PERTOTE I OTt1. ST ER EL EACH ACCIDENT $1.Oo0 GCA EL DISEASE - EA EMPLOYEE $1.355.DC0 EL DISEASE - POLICY LIMIT 51,000,300 D LJ ibrella Oar ALIT USCO2209822U 511312022 5H b.2023 Each Dacumenw 1,000,0e0 Agologalo 1AO0,000 DESCRIPTION OF OPERATIONS 1 LOCATIONS 1 VEHICLES IACORD 101, Addrdana! Romarke Sdredule, may be attedMd Irmo. apace Is required), Cargo Liability — Fireman's Fund Insurance Company Policy Number: USC016194220- Effective 5113/22-6/13/23 Limit; $1 00,000 — Deductible $1,000 Sexual Abuse & Misconduct Liability - Underwriters at Lloyd's, London Policy Number: ME05144318.22 -Effective 05/05122 - 5113/23 Limit: $1,000,000 - Aggregate - 32,000,000 Retention:$10,000 See Attached... CERTIFICATE HOLDER CANCELLATION City of Hollywood Procurement Services, ROOM #303 2600 Hollywood Blvd PO Box 229045 FL 330229045 HollywoodCe USA SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL DE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORl7ER RFPRESFNTATIVR ACORD 25 (2014/01) , 1958-2014 ACORD CORPORATION. An rights reserved. TheACORD name and logo are registered marks of ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 88 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT ACCPRD AGENCY CUSTOMER ID: JAMJINC-01 ADDITIONAL REMARKS SCHEDULE Page 1 of AGENCY Insurance Office of America, Inc. POLICY NUMBER CARRIER NAIC CODE NAMED INSURED Circuit Transit, Inc. 777 S Flagler Drive, Suite 800 W. West Palm Beach FL 33401 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE. CERTIFICATE OF LIABILITY INSURANCE Certificate holder is additional insured with regard to general liability an a primary and non-contributory basis as required by written contract or agreement. A waiver of subrogation in favor of the certificate holder applies with regard to general liability and workers compensation as required by written contract or agreement. City of Hollywood is named Addtional Insured with respects to the general liability and auto liability as required by written contract or agreement. ACORD 101 (2008f01) C. 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 89 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT C13. Proof of State of Florida Sunbiz Registration '� DIVISION Of 5'/1, lz r " CORPORATIONS rrrr r3j/irlai Starr f lnriafrr tielrslte. Dapar3men of Slate 1 Blvisivn of GnmQraWDS j Saarth Remrciq 1 Search by Enlity Nams 1 Pfsv10r.5 7rr Lrsi Neal On List Notum toLiat EM c1 /Sams kUstury Circuit transll Inc Search Detail by Entity Name Florida Profit Corporation CIRCUIT TRANSIT INC. Filing Informatkrn Document Number P18000018752 FEI]EIN Number 82-4586300 Date Filed 02/27/2018 State FL Status ACTIVE Last Event NAME CHANGE AMENDMENT Event Date Filed 05/17/2019 Event Effective Date NONE Principal Address 777 $ FLAGLER l7R STE 800 WEST TOWER WEST PALM BEACH, FL 33401 MailingArgtera 777 S FLAGLER DR STE 8©0 WEST TOWER WEST PALM BEACH, FL 33401 Registered AgentName &Addams MIRRAS, MICHAEL 5318 SW 22ND PLACE CAPE CORAL, FL 33914 Oifl ceriraretw.CDetaall Neme & Address Tills DPST ESPOSITO, ALEXANDER 32 TIMBER TRAIL AMAGANSETT, NY 11930 Title DPTS MIRRAS, JAMES 35 GLADE RD E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason anr- M,.r n ..._ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 90 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason 1305 SW 8 Ave Fort Lauderdale, FL 33315 Title Executive Secretary Powell, Brian 777 S FLAGLER DR STE 800 WEST TOWER WEST PALM BEACH, FL 33401 Annual Reports Report Year Filed Date 2020 07/20/2020 2021 03/07/2021 2022 03/26/2022 Document Imam 03/26/2022 -- ANNUAL REPORT 03/07/2021 —ANNUAL REPORT 07/20/2020 -- ANNUAL REPORT 05/17/2019 -- Name Change 04/30/2019 -- ANNUAL REPORT 02/27/2018 -- Domestic Profit View image in PDF format View image in PDF format View image in PDF formal View image in PDF format View image in PDF format View Image n PDF formal City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 91 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 &CIRCUiT Appendix Appendix 1 -Letters of Support Appendix 1.1 Rider Letter of Support: @CIRCUIT Letter of support for Circuit services liol FL !haw used cca:familiar arth'Circuit's ser•.sces in Hollywood. and think thef re a g'..1 addition m our Communrt}r. Cae..it prc+ndcs a low cost semi. that creates Ioc:J kcios improves a:c= to trancpartatron helps most rcvdents and visitors to Iz.z I businesses, and is rcdur_rng emissions in the area rhes rs a poatiw program that I be1.e the City should continue to support and rust tn. Cecurt rbeipe take me to restaurants deswnto ott businesses. the fo tvr44 beaches grocery stoma, the 6rosslwaN4 o:ner Hollywood dcstinatior¢ and eornmurwty eionalm iff you sgroe. picric entr. rarnr name &low*. F Irst narrre ' Last Warne E rnanl 0 What roost describes you? Pesbent Li Visitor 0 Business Owner n Other Other: Additional itional c r11rrlerrtt I hank you for filling out the'brnrr. le !morn more plcoot wlat us at. w.rwridbcireuiteenn 'Urrurt may .ham Cho oggrc atod reside c6M.'s fermi 14.*:7 pot howxscrynurJ_an..ona7 do Ca:fluff name o-r ema.J address mli nor be :hair' 4 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 92 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Rider Letter Response Submissions: First name What most describes you? Additional Comments Louise Visitor Good service Jerry Visitor Kenya Resident Pete Visitor Doretha Resident Great service jeff Resident Veronica Resident Super friendly! Claudia Resident Kelsey Resident Kathleen Resident The drivers are always pleasant and helpful to our tourists Jim Resident Martina Visitor Wolfgang Resident Adriana Resident Amazing service BT Lou! Noah Other Pamela Visitor I used circuit in Pompano Beach and loved it! Dorothy Resident Circuit is wonderful, especially for senior citizens. Your drivers are all very nice. Thank you for this service. David Resident Linda Resident Wanda Resident She did a great job! Michael Visitor Michael Visitor City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 93 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Wanda Resident Michael Visitor Elizabeth Visitor Alex our driver was fabulous!! Nicole Visitor This is such a great asset to the area. It made our trip easy and comfortable. Not only will I highly recommend this to my travel friends, I would be Tess apt to travel to the Hollywood/Lauderdale area without it. Kyle Shay Jason Visitor Other Resident Love Circuit, just another thing that makes Hollywood great! Erin Resident I don't have a car, so circuit is a critical part of my transportation paradigm. Michael Visitor Circuit is a great addition to the community! Drivers are always friendly and helpful! Connie Resident, Business Owner A pleasure to feel la€T"m in vacation in my own city! Alana Resident Joe Visitor Jerry Visitor Ralph M was a great very personable driver. We really enjoyed the ride. jason Visitor Sandra Resident Sandy Visitor Laura Visitor Corinne Visitor Carolina Resident Keri Resident Patricia Resident David Resident Steven was a great driver and very informative. Perfect service! Love the circuit! The drivers are ALWAYS so nice and helpful. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 94 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Zhanna Visitor Niki Visitor Lauren Resident Amazing service! Cant wait to ride again! Tim was fantastic Elizabeth Visitor Stephen was a great driver. Very informative and fun! Thank you! Susan Resident Great service mark Visitor great service well run - nice alternative to ride share Sul Visitor Love Stephen! Arielle Resident Circuit is a blessing for me. I dont have a car and im handicapped so im limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful - we need more circuit everywhere- Protect our Earth from car pollution and continue to offer low cost rides . Thank you Monika Visitor Latoya Resident Latoya Resident Heather Visitor Alex Resident Isabel Resident Lynn Resident Randy Visitor James Remmy Resident Dominic Resident DEBBIE Visitor Casual ride. Loved it Love the convenience. Especially appreciated with out-of-town visitors. Great service and friendly drivers. We are from Pennsylvania but visit Hollywood frequently and love using Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 95 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Tatiana Resident I love it! Wish it was even more encompassing in the Lakes area! Michael Resident Beverly Resident I really enjoy the service its an asset to my life Beverly Resident I really enjoy the service its an asset to my life Susan Resident Circuit provides a vital service for the community! Tracy Visitor Gloria Resident Terri Resident I love the service! margarita Resident love CIRCUIT !!! Anna maria Visitor I love circuit .we dont have a car while were here very useful to us . Thank to all staff . By the way all drivers are very pleasant . Shanita Resident Tassana Resident Dave Visitor Linda Resident salvina Other Rogelio Resident Rene Resident NINA Visitor Denise Resident Robin Resident Luz Resident I love the circuit it takes me to the beach and activities around the area I love it Circuit is a wonderful service. I wish the hours were earlier in the morning. Excellent service. Friendly drivers. Tim & Yolanda are great Is really Good and Nice for the city of Hollywood My family and I live circuit! I look forward to the Circuit rides and the friendly service every time I visit. It's invaluable! I l000ve circuit transportation. I wish you ran a bit earlier. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 96 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Kevin Resident Josefina Resident Claude Resident Matthew Resident Tony Resident Tony Resident Dan Hana Resident Leslie Visitor Nan Visitor This is a tremendous service in an area with a shortage of parking places! Used it many times. Bryan Resident, Business Owner John Visitor Dirk Visitor We stayed in Hallandale this January and used circuit many times. I would like to see more use of this technology and keep it as a form of transportation in Hollywood as well in other communities Donnette Resident Raul Resident Ivan Resident Princess Resident I would love this for Washington do Elly Resident Mike Resident Love the circuit. I will be taking it tonight to the beach. Alan Resident, Business Owner Great Service Drivers are always Happy and have a Smile on there face Vehicle always clean Lynda Visitor Kristine Isaac Business Owner Circuit has been a great addition to the Hollywood area and reduces traffic. Resident Keep up the good work! City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 97 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Steven Visitor This is a wonderful additional benefit to coming to visit Hollywood! Eric Resident Peter Resident Doug Business Owner Alex Business Owner It's great! Ian Business Owner Alana Resident City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 98 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2 Letters of Support: Appendix 1.2.1 Water Taxi C ty of Hollywood, FL 26178 Hollywood Blvd Hollywood, FL 33020 CC: Wa,ir Ishmael, City Manager March 6, 2023 Dear City of Hollywood, Mayor .Levy. City Staff, and Elected Officials. I, Wiliam VValker. President of the Water Taxi and a longtime supporter of Circuit as an advertiser, business, resident and most importantly, connecting our visitor and residents to a PubliclPrivate service that is clean, safe and reliable_ I am writing to express my full support for Circuit services here in Hollywood, FL and see the valuable benefits its services provide. I know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues on an on -demand and eco-friendly way. Circuit's team has been a pleasure to know and work with and have been great at buelding local support. Circuit's team has focused on jobs, economic development, and safety in our city. Electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see greet potential for their services to expand further in Hollywood, South Florida. and along transit routes_ I support the Circuit team and its essential services that it has been providing and tope that the City of Hollywood will continue their service and grow to new areas. Keeping the Circuit team is key for guests to get around VVater Taxi fully supports the Circuit system you put .n place. It works very well. Thank you for your time and review. William Walker Water Taxi. President bwa Iker{watertaxi. Corn 413 SW 3rd Avenue* Fort Lauderdale, Florida 33315 (954) 4B7-6677 • Fax: (954) 728-8417 • www.watertaxi_oorn • infolgawatertaxi,com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 99 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.2 Downtown Development Authority, WPB DOWNTOWN OEVELOPMEHIi AUTHOIU1Y City of Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Wazir Ishmael, City Manager February 22, 2023 Dear Clty of Hollywood, Mayor Levy, City Staff, and Elected Officials, I, Teneka James-Feaman am a longtime supporter of Circuit as an advertiser and collaborator on transit for Downtown west F`airri Deacn. 1 am writing io express my roll support of circuit services here in Hollywood, FL and see the valuable benefits its services provide I know first-hand how getting around, connecting to transit and finding parking can be a 3trug{gie i xnii rid the cty for taking progre33ive action, to addre33 trfsn”portetiorti 133ue 1n an on -demand and ecu-friendly way. Circuit's learn has been a pleasure to know and work with and have been great at building local support. Circuit's Hoorn has fog:log.4cl on jobs, oconinuc dpv[}lnrtrnpnl, and s1tpty in our city Tho electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities slniptale I SPe DreFI potential for their services to expend further in Hollywood, South Florida,. and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas.. Thank you for your time and review. Please feel free to contact me at Tiarnesird,DovimtownWPB.com or 150 I 1B33-8873. Teneka Ja s•Feaman. Associate Executive Director West Palm Beach Downtown Development Authority 300 Clematis Street, Ste 200 West Palm Beath, FL 33401 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 100 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Appendix 1.2.3 Cityfi • i Cityfi February 28, 2023 Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, *Limn,rx Clcrr'nbrn, OH Deriver, CO ioi Anierld., CA Misani, FL New York, NY Pittsburgh, PA Seanle, WA WaihingtiMs r3C I am pleased to provide this letter of support for Circuit_ As a long time supporter of transit, including recently serving as Associate Administrator for Transit Innovation at the Federal Transit Administration, I am pleased to now advise Circuit as they continue to grow in meeting the mission of cleaner, connected and thriving communities. Safe, attractive, and convenient transportation is fundamental to community and economic vibrancy. Cities are people -places that thrive when people can arrive downtown and easily move about it without the need for a private automobile. Easy and efficient connections between transit, parking and destinations enhance the quality of a place and allow rnore places for people (and customers!) while reducing the negative impacts of traffic, stress and safety concerns. I commend Hollywood for taking progressive actions to enhance both transportation and the vibrancy of your community through on -demand and eco-friendly services. Circuit's team has been a pleasure to know and work with. The are committed to the communities they serve and build strong and authentic partnerships_ They are value -driven with a strong focus on local jobs, economic development, and safety. The electric vehicles are clean and cost-effective, helping to combat the congestion and enhance equity and access. I see great potential for their services to expand further in Hollywood, South Florida, and along transit routes. support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas_ Please reach out if I can provide any additional information. Sincerely Karina Ricks Partner karinaCityfi_co City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 101 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.4 Billy's Stone Crab City of Hollywood, FL 2600 Hollywood Blvd Hollywood, EL 33:120 CCU We* Ishmael', City Manager Dear City of Hollytwooci, Mayor Levy, City Staff, and Elected Officials, . I "" - fit T; l-1rrn a Tong time supporter of Circuit as an l)� rvJ( ` ^% . I am writing to express my Full support r F Circuit services hare in Hollywood, FL and see the valuable benefits Its Services provide, know first -hard how getting around, connecting to transit and finding parkln0 can be a struggle. I commend the city For taking progressive action$ l0 address transportation issues In an on -demand and nos-fhendty way Circuit's leans has bean a pleastufe to know and work with and have been great at bufldtrrg focal support. Circuit's learn has Focused on jobs, economic development, and safely In our city. The electric ears am crest-eFfective, equitable and help to ctrmbat the congestion and emissions problerna with which many cities struggle. I sea #teal p,utential For the,It serewas to expand further in Hollywood. South Florida, and along transit routes. I support the Circuit team and its essential services Fiat di has been providing end hope that the City of Hollywood will ccatrltnue th®tr gervIcu and grow to new areas. Thank you For your time and review, NAME TITLE GP/ 13LIS1NESS cif applicable) ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 102 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.5 World Tire Inc. City of Hollywood, FL 2f300 Hollywood Blvd Hollywood, FL 33020 CC; Wazrr Ishmael, City Manager Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, ti c" anti a long brae supporter of Circuit AS an lUJ1i rid t [ / w t. _ .1 urn writing to express my full support of Circuit services] here rn HoltyWood, FL and sae the valuable benefits Its nen/ides presvida. I know first-hand how getting around, conrwectIng to transit and finding perking can be a struggle_ I oarnrriertd the city for taking progressive actions to address transportation issues In an can-detr grid and eco-friendly way_ circuit's tears hn4 been a pleasure to know and work with and have bean great at building local support. Circuit's learn has focused on jobs, economic development, rand safety In our catty. The electric tars are cost-effectiive, equitable and help to combat the c npestion and emissions problems with which hnany cities struggle. I see great potential I'ar their services to expand further in Hollywood, South Florida. and along transit routes, support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow iv new evens, Thank you for your tirn6 and review. NAME BUSINESS (if applicable) c -el e t t JU TITLE 'L •Fi.-r . ADDRESS 1 _ ! f t -Lt - City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 103 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.6 Margaritaville City nt Hollywood, 1L 2&IO Hollywood Blvd Hollywood, FL 330241 CO: Wazir Ishmael, City kiatrager Dear City of Hollywood, Mayor Levy City Staff, and Elected Officials, 1,-t&' - 'f rim a long lime supporter or Circuit es an ors IL.- i c ,t,nr`T , , I am filling' to elpres$ fny kill Sidppnr1 of Cir"erulttservices here In Mall rwhicod, FL and ser_i Ihir+ valueblc benefi!s its se vices provide. I Knaw first-hand how getting around_ connecting to transit and finding, parking can be a struggle. I commend the city for takir!g progressive actions to address transportation irisuee in an on -darner -id and ec i-friendly way. Circuit's learn ha,s been a pleasure t;o know and work wir3i find have boon great at building local support. Circpit's team has rocs isiecl on j011S, economic develcorne ll, an !satety in our city. The electric cars are bast -effective, equitable and help to combat the congestion and atnisslor!s problems with which many cities struggle. l see weal pr+relival fop. 1ri it seivlctis to axparul further in Hollywocd, South Florida, and along transit routes._ I support the Clrel+tr Team and rrs r?q,sar1[l r services that it nas been providing and hope met the City of Hollywood will cnntintie their service and grove to new divas, Thank you for your tlrne and review. NAME - - 1 TITLE �"7-kv . t r BUSINESS (If appilcabte) ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 104 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.7 Le Tub, Tiki Tiki, GG's City of Hollywood, FL 21300. Hollywood Blvd Hollywood, FL 33020 CC: v'Vaair Ishmael, City tvlanager Dear Clty of Hollywood, Mayor Levy, City Slat and Elected Officials,. t, eft trtrtt{ + I,Lt _ _ am a Zang thrre supporter at Circuit as an L-e' ikt (d i rxt am writing to express my full support of CIrcull son/Ices here In Hollywood, EL and see the Valuable benefits its serVices provide. I know First-hand how getting around, connecting to transit and Finding parking can be a struggle. t commend the city For taking progressive actions to address transportation issues in an on•dorrend and eeo-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's tarn has focused or1 Jres, economic development, and Safety in ciur city. The electric cars are cast -effective, equitable and hellr to combat the congestion and emissions problems with which many cities struggle. I see great potential for their services to expand 1w1tbar in Hollywood, South Florida, and along transit routes. I support the Circuit team and Its essential services that It has been providing and hope that the City of Hollywood will continua their service and grQW to new arras, Thank you for your time and review. NAME. t TITLE «s-. l BUSINESS Ali apptieable{r 'T ADDRESS 1 42L1 II isr. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 105 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 1.2.8 Diplomat Beach Resort (Valet Services) City cif Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: 1Nazir Ishmael. City Mane7rar Dear City of Hollywood, Mayor Levy, City Staff, and Elated Miclats, .s -) am a lonco time suoporler of Circuit as an . I am writing to express my full support or Circuit services here In Halllmrclod, EL and safe the valuable benerit9 its etrvicas prtavide. I know first-hand how gutting around, connecting to transit and finding parking can be a struggle_ I commend the city far taking progressive actions to address transportation issues in an on -demand and eco--friendty way, Circuit's learn has been a pleasure to know and work with and have been great al building local support. eiroults team has focused on lobs, economic develaparnenl, and safety in our city The electric cars are cost-effective, equitable and help to combat the congestion and pmisebons problems with which ready cities struggle. I :see great potential for theft services to expand further in Hollywood, South Florida, and along transit routes. I support the Circuit Worn and Its essential services that If has been providing and hope that the City or Hollywood will continue tiieii service and gnaw to new areas. Thank, you for your time and review, NAME, i+ TFTLE BUSINESS (ifapplica'blo r` �" �, . ADDUES City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 106 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 2 - Example of Data Report Appendix 2.1 February 2023 Hollywood Data Report Below showcases the most recent monthly report of the Hollywood Sun Shuttle. Additional highlights include a $4.53 net cost per rider (Almost 90% lower than comparable micro -transit systems), 148,000+ annual riders, 11,859+ passengers in the short month of February 2023, and 41 passengers per revenue hour. Over the past 10 months of operation, the Hollywood Sun Shuttle Circuit has reduced greenhouse gas emissions by 242 metric tons CO2, saved over 27,231 gallons of gas, and reduced traffic congestion by 182,000+ miles driven (by an average gasoline -powered vehicle). This GHG savings is the equivalent to the emissions reduced by 4,001 tree seedlings grown for 10 years (calculated using EPA GHG Equivalencies Calculator9). CIRCUIT 6,304 11,859 Rides in Hollywood forthe month of Feb Riders in Hollywood for the month of Feb 14:34 Average Wait Time in Feb 4.897 Average Driver Rating 49.00% Pooled Hides an Average 2022 • 60.0096 ▪ dik dill Ain MR dill • 40.00% 54,40% Sa 90% ss.4a�6 52.40% -09..iMY.Sdill 48 0O% 47.00.6 `50-0 g, 20.004E 4b.4ms. 031:095 a6.44% 32.00% Jan Feb Marcie .Apr ,I May June Ju4y Aug Sep CC N3v Dec 2023 55.00?u 59 Jan Feb Rides v Riders Month aver Mbnth January - February March 2022 April 2022 May 2022 June 2322 July 2022 August 2022 September Octobex November December January Feoruary 2022 2022 2022 2022 2®22 2022 2023 2023 httos://www.eoa.aov/enerav/areenhouse-aas-eauivalencies-calculator City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 107 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Age Demographic. Rider pga Groups ▪ 18.22 ▪ 23.21ll ▪ 24-35 J6-62 � 4344 5056 iris+ 12.75% 108.00 to 174.00 Avg Unique Riders a day the month of Feb Rlde Day OF 125.00 167.00 131.00 iy �148 90 165.00 Completed R6dt; 145.DD 174.00 174.00 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 108 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir ix 2 12 n: E.,713 1 iAM 10liP,1 11 AM 12PM4 LPN 2PM 3PM 4PM PM 6PM 7PM ePM Weekly Ridership Month Week 251 3PM City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 109 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Ridership Qty 300 200 100 n 2000 1500 1000 000 0 92 276 Daily 30B 322 01 02 03 04 05 06 07 09 00 10 11 12 13 14 15 16 17 16 19 20 21 22 23 24 26 26 27 29 1. Pt:. _i" Day of the Week Ridership 1,e`73 Sun Man iu€ Wed Thu 1,978 1,965 Frr Sae City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 110 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Pickup Address Mdraar,r;l.l,lr, Hollywood 6e, n p951rC, PuGl1. Super Market at lrallywaod Ci rtIe.. 320 Jahnsun St, Hollywood. Ft 3301y, U 11I1 N Clcear Dr. 1-1011).weed; FJ. 33019.. 320 Jurmsur, St, JOl,n;or1 St 22D _ 119 3555 5 Ocean Dr, Hollywood, FL 33019, ., 109 3901F Ocean Dr. Hollywodd, FL33019.._ 198 N 17trh Ave, Hrn1yw99p, Ft 33020, U. 1/40 ('0lk 51., folk St1740 91 OW 11116 Tr. Resdrt by Hilt OR i1p1 ywp.jd 74 {I .+11 +i11 E0 441 11y` 99 98 152 138 385 395 +iI 5C5 160 130 2011 220 2.d0 7425 2.30 31441 2141 2441 360 300 elfin 0.f11 Ridership Qey rTW aW PT1''31 Dredeff Addres Fharyarl to k4 ie Hollywood &AtF, Resort, N fkea. P:1u11. Super Market at Hollywood Circle, Pork S 013'f Waterrror3, N Ocoee 0 r ELIE- 111.39 Twin Peaks, H21yw. od vivo 1903 127 DevakeTree Resort by I IIIton Hollywood 8eacil. EMI. 124 Heflyw354( Dean, H0114 300 111104 Hyde Resort and Residences, 5 Oman Dr 4111 103 Riptide Ocean -freer Hotel 8 Tk i Her, N Surf Rd 2, 1111110.0 777N Drew Dr. N Nolo Dr 777 98 H011yw00O Beath 8rondwalk, 58rosdwnik 101 98 498 100 2011 Ridership Qty .1011 711R 111111 ' Iran 17nr. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 111 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Pickup (Dots) 'embroke Pines Ili . kV 1 gar. •!PlayEandl5les 1 r• TaFt51 West Hollywood' oke W'ashir 9ton St ETD Pemb41Aarki WEST PARK 2023 Mech. r3 Open$eee1M_p " rleetwood Mnrnr 'e m b roke Pines ramar 7.4 _FEW V2023 MaPlbn: Ej OpenStre®IMat, High, anC Lakes Pickup (Heat) LeRNIA AEACH. West Hollywood I eze PPitlh rcke Par k Lake -orest Drop Off (Heat) �1 Playlalsles I rr Invu _ .A t.� 1_reirit nosy -�u'iia �I' �DANIA } 12 �- I / I i} 1 r +f� BEAC s yland Estates IR• ZITS d Mahar %e FS Taft St Washington St r r I Pemhrctke Park YJEST PARK %Y 2023 tAflpCu%g14pr!+1$tree1AiAp) b (END OF REPORT) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 112 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3 - Case Studies Appendix 3.1 - Hollywood Case Study Hollywood Sun Shuttle 2023 Case Study- Page 1 (Mal F4E Sw- 1 t1 Case Study 2023 Circuit Hollywood "San Shuttle" HOW THE SERVICE WORKS Si, -,Le 207E1, Lyre City of Holtywo d has partnered up with Circuit to provide a TDOE . electric micro-trnsit solution for residents and '.isitors- For just $2 per rider. Circuit takes ri-ders anywhere '.within the coverage area zone through our on -demand app or by waving down a d r i 'er. .Hollywood. FL hos been a `moCel city'; irs,pirirtg neighbors to also bud out simiror city,rrrob:iiityr progro.rrrs to bet ter serve tneir Carrir:rd unify. HOURS OF OP ERATIOH is= . -• • ? pm On • demand Dour to doo erinvenicnce poled rtd= talc car_ Off If -,a road. Job creation Hiring iiV.Z Local I iclivalc and amplcyc_n. ad _satic alb alectric neat. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 113 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Hollywood Sun Shuttle 2023 Case Study -Page 2 CIRCUIT How i5 Ft suing.? • 13000' RidersjMonth ▪ ZERO c emissions • 4,9 passenger rating • 22 lour wZ ernppoyees. • Contract exte rrded 2022-2023, saving. the city at least 42% r k.CC,rui r£ ! t,) ti:aed r, uce Last Mille, People First Hollywood, (Florida $� intrust d' In .PLIbliC Truvipport tlon $s in economic mum." -APTA The results are in! In November 2022 we surveyed our riders, and these are some, of the key takeaways: Saving money 94% of riders Living I.aI 80% of riders use Circuit to salve money on transportation. Say that Circuit is a get addition to the community and 88% would like more cars, Over 71,1 of Circuit riders live in Hollywood or in Broward County. Top 3 Things Riders Love It's an easy way to move short distances. It makes Hollywood better! 104°,1. El ectrtc and eco-friendly: dun Shuttle 8x.eeds City's Expectations AI I Rijn. limm Irc Idadrevircoan City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 114 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Hollywood Sun Shuttle 2023 Case Study- Page 3 (last page) CIRCUIT Hollywood Heat Map Our Hohywdcd, FL area includes Downtown, Hollywood Beach, and US-1 Federal Highway. Through Circuits apt our team has been able to track requests and view the most pcpular stops $ pick-ups. ABOUT CIRCUIT Last Mile, Peop]e First Hollywood. FL h0.5 .1°JDd Cagily CEiEF=•=-= 2022 Hollywood, FL Hotspots • ArtsIDark at Youna C:irc:lc • City Hall • Hollywood Beach Broadwalk • Hollywood Blvd_ • t 1argaritavill • P.Jblix Cbrcuit's ulLimaegoal isto -educe congestion and its harmful eifects on the environment and our quality of life. We do this by getting people put of their cars for short trips, encouraging sisitors to park once. and by making connections to existing mays transit hubs We work with innovative cities and forward -thinking advertising partners to offer electric shuttles that make mobil itv easier. smarter. more at l ordable, and fun. A1o' ihr$ P,as r vd _ Circuit Trams Ire 7."..7.7 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 115 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3.2 - Brightline Case Study Brightline Case Study- Page 1 1 0 CIRCUIT Last Mile, People First Brightline+ Case Study 2022 In 2021, Brightline partnered with Circuit to provide a new mobility service - Brightline+ that gets you from point A to point B seamlessly. THE CHALLENGE )11. Cet people out of their personal vehicles • Connectivity to/from Brightline Stations • Multiple apps needed for trip planning ) Reduce GHC Emissions THE SOLUTION ) Brightline, connecting West Palm Beach, Fort Lauderdale and Miami Free or low cost first and last mile shuttles to and from all stations ) Shuttle add -on on booking platform ) 100% Electric Fleet AMINMEMINel Ina AM Rights Reserved - Circuit Transit inc. 2022 ridecircuit.com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 116 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Brightline Case Study- Page 2 CIRCUIT BACKGROUND Last Mile, People First Brightline+ Case Study Getting around congested South Florida is challenging. In 2018, Brightline launched the first and only privately owned and operated intercity passenger railroad in the United States. Commuters and leisure travellers could now easily connect between West Palm Beach, Port Lauderdale and Miami. After an extended suspension of service due to CoVid-19, Brightline revamped and relaunched in November 2021 with a new first and last mile shuttle service - Brightline+. Circuit was selected to operate the service for all of the Brightline stations. Offering a mixed, all EV fleet with NEVs, Testa Model V's, and electric passenger vans, operated by w2 hourly employees, the service has received tremendous support. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+jobs. Mayor Suarez at the Brighiline+ launch event ABOUT CIRCUIT Brightline+ on NBC 6 South Florida Circuits ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative communities, companies and forward -thinking advertising partners to provide low or fare -free electric shuttle services that make mobility easier, smarter, more affordable, and fun. Circuit offers on -demand rides around busy areas across the US using fleets of all -electric vehicles and a custom ride request app. The service aggregates riders, creates local jobs and connects brands with people in a beneficial way. Since starting, Circuit has given over 5 million rides, worked with Urban-X and CivStart accelerators, won numerous awards, and been applauded by the press, All Rights Reserved -Circuit Transit Inc.2022 rideCirCuit,CoM Brightline Case Study- page 3 (last page) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 117 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT CIRCUIT HOW THE SERVICE WORKS Last Mile, People First Case Study Brightline+ Circuit operates fleets of all -electric vehicles including Polaris GEM low speed vehicles (LSV), Tesla Model Y and Lightning eMotors vans in West Palm Beach, Fort Lauderdale and Miami. All Circuit drivers and managers are local w2 employees and are trained in operations, customer service and maintenance. Circuit currently emoloys 75+ employees making living wages, including veterans for the Brightline+ program. Circuit owns, insures, and operates the entire fleet and all vehicles are manufactured in the U5. Riders can book an eco-friendly private ride or e5huttle along with theft train ticket to get to and from stations easily and affordably. 1 Brightline* will be prompted while booking on the app or website b.rg�tr+,r ■ 2 3 We pick you up from anywhere within 5 miles of a Brightline station You skip all the traffic while you ride the train 4 We drop you off within a 5 mile radius of the station All Rights Reserved - Circuit Transit Inc.2022 ridecircu it,carn City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 118 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 3.3 - San Diego Case Study San Diego Case Study- Page 1 Case Study 2023 Circuit San Diego "FRED" Circuit hlrea oca rn.anagame nt and driver. rrr.: _sddors.T'hestatf is tr i ned i n ope rations. customer service and mai ntenance. C ircu t currently employs 35- Kcal W2 employees making living wages, including veterans_ Circuit owns, insures. and operates a fleet of all -electric PolarisC,EM cSvehicles, manufactured in the US. ziderr can request rides to and from anywhere vrith in tt+e coverage zone using the idc Ci cuit app or by simply waving clown a driver. HOUPS OF OPERATION' Mon - Thurs 7 am - 9 prn Friday 7am-14am Saturday 8 am - l0 am Sunday 9 am - 9 prn Liner todocc con4anicrroc, posed rider.; take cars ifs the 1J .SpFr� lid • lac I num, inc.= Hinny Merles! Ileliableand empicicer.. 3Ett., 1atle art electric fleet. The Cieyof SAN DIEGO) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 119 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT San Diego Case Study- Page 2 San Diego Case Study- page 2 (last page) r.sr4a14e, People First San Diego, CA. FEEDBACK `Its convenient and fun to take the bus downtown and then hop on FP ED to get to my final destination!" 'Not_u_t a ride; more like having a tour guide....' "It's wonderful, especially for seniors" 'I love the service_ Drovers are friendly and the e'xpen EnCE °ES ha{Ele free." 65,000 Parkins Spaces Circuit's ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of fife. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hub. We work withinnovative cities and forward -thinking advertising partners to offer electric sh-uttles that make mobility easier, smarter. more affordable, and fun. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 120 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Appendix 4- Additional Past Project Experience Appendix 4.1 New Rochelle NY Type of Service: On -demand micro -transit services Contract Term: August 2019 - present Nature of Services: In 2019, Circuit started a pilot program with the City of New Rochelle's Industrial Development Agency (IDA). The goal was to promote the downtown area's businesses and new developments and to provide a free connection to the Metro -North Railroad. The program was a fast success, prompting the City to issue an RFP that Circuit was fortunate to win in January 2020. The service and local team quickly ingrained itself in the community, including coordination and outreach with Veterans groups, senior living communities, and the Chamber of Commerce. During the pandemic, Circuit partnered with 511NYRideshare to provide trips to visiting nurses between hotels and the Montefiore Hospital. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicle in NewRocheiie Appendix 4.2 Brightline Type of Service: On -demand micro -transit services, fare -based program Contract Term: August 2021 - present Nature of Services: In 2021, Circuit was selected to provide on -demand first/last mile services by Brightline Trains for their reopening under the new program Brightline+. Service focuses on providing rides to/from Brightline stations within a specified radius of the Fort Lauderdale, West Palm Beach, and Miami stations. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+ jobs. Nature & Type of Vehicles: all -electric mixed fleet with Polaris GEM e6, Tesla Model Y, and electric passenger vans City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 121 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 (541cIRcuir Circuit GEM vehicles with Brightline branding at Brightline trains reopening and Brightline+ launch event Type of Service: On -demand micro -transit services Contract Term: January 2013 - present Nature of Services: Circuit has operated on -demand services using electric vehicles in the area since 2013. We focused on riders within West Palm Beach and Palm Beach. This service has been provided over these years with funding support from brand sponsors as well as a small fare program. In 2021, Circuit won a contract with West Palm Beach DDA to offer expanded and fare -free services in West Palm Beach and Palm Beach. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in West Palm Beach with local business and safe street initiatives branding Appendix 4.4 Pompano Beach, FL Type of Service: On -demand micro -transit services Contract Term: 2021 - present City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 122 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 CIRCUIT Nature of Services: In 2020, Circuit was selected for this project through competitive RFP and began operating in Spring 2021. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and then opened for third party advertising. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Pompano Beach with City officials at ribbon cutting, 2021 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 123 of 123 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT D — Service Areas Micro -Transit Zones shown below may adjusted during the Contract Term based on demand/City needs at no cost to the City HlIlS asnlgn long as there is no net change to the number of vehicles/hours of operation School P NOIA.N SERVATE&N lc/leste� St _ _ - - i Tech hi cal Center School McArthur High School INOIAN ERVATION ---.FnlvaRe Ro-----w NMIrre PEMBROKE PARK WEST PARK H _LANDALE ['EACH On -Demand Micro -Transit Zones rota sr Hof Ireao-B1r11--_--+` Ifl -- 1 TerehroRr'ii9 "32i, 1-._- _—_ l ke Nr M1• Pellitrrblrt A? _yHHygg_ __ -- 1 H7lILLA NBA LE BEACH Designated Drop-off/Pick up locations for the Fixed Route pilot test 8,2 ',I en now>, -- MTZ-1 Wag; Fla City I_ Half HALLANDALE BEACH 17 of 18 DocuSign Envelope ID: E34F499C-9569-48EE-A135-C12D464571 D1 City -Wide Micro -Transit Services EXHIBIT E - Pricing Zone 1 Downtown/Beach Zone (Combined 1 & 2 from RFP) Month July 2023 August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 March 2024 April 2024 May 2024 lune 2024 Hours Per Week 77 77 77 77 77 77 77 77 77 77 77 77 Hours Per Month 33495 33495 33495 33495 33495 33495 33495 33495 33445 33495 33495 33495 Rot GEMS 7 7 7 7 9 9 9 9 9 9 7 7 R of ADA Standby GEMS 1 1 1 1 1 1 1 1 1 1 1 1 Rot EV Vans 1 1 1 1 1 1 1 1 1 1 1 1 RotSedans 0 0 0 0 0 0 0 0 0 0 0 0 GEM Vehicle Service Hours 2,344.7 2,344.7 2,344.7 2,344.7 3,014.6 3,014.E 3,014.6 3,014.6 3,014.6 3,014.6 2,344.7 2,344.7 ADA Standby GEM Service Hours (STANI 10 10 1 0 10 10 10 10 10 10 10 10 10 Elf Van Service Hours 335.0 335.0 335.0 335.0 3350 335.0 335.0 335.0 3350 3350 335.0 335.0 Sedan Service Hours 00 00 00 00 00 00 00 00 OA 00 00 00 -,1$ / GEM Service Hour $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $ 31.46 $/ ADASta nd by GEM/Service Hour $ - .00 $ - .00 $ - .00 $ - .00 $ - .09 $ - .00 $ - .00 $ - DO $ - .00 $ - .00 $ - AO $ - .00 / EV Van Service Hour $ 4171 $ 4171 $ 4171 $ 4171 $ 4171 $ 41 71. $ 4171 $ 4171 § 4171 $ 41 71 $ 4171 $ 41 71 $ / Sedan Service Hour $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 $ 33.03 Total Casts $ 87,733 § 87,733 $ 87,733 $ 87,733 $ 108,809 $ 108,809 $ 108,809 § 108,809 $ 108,809 $ 108,809 $ 87,733 $ 87,733 Guranteed Ad Revenue f Month $ 7,400 $ 7,400 $ 7,400 $ 7,400 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 9,250 $ 7,400 $ 7,400 Expected Fare Revenue/ Month $ 10,129 $ 10,129 $ 10,129 $ 10,129 $ 12,661 $ 12,651 $ 12,661 $ 12,661 $ 12,661 $ 12,551 $ 10,129 $ 10,129 Expected Revenues $ 17,529 $ 17,529 $ 17,529 $ 17,529 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 21,911 $ 17,529 $ 17,529 Monthly Net Cost to City 1E} $ 70,205 $ 70,205 $ 70,205 $ 70,205 $ 86,897 $ 86,897 $ 86,897 $ 86,897 $ 86,897 $ 86;997 $ 70,205 $ 70,205I r Zone 2 & 3 Hollywood West Zone Zone 3 Pilot Starts Month luty 2023 August 2023 September 2023 October 2023 November 2023 December 2023 January 2024 February 2024 March 2024 April 2024 May 2024 tune 2924 Hours Per Week 55 56 56 56 56 56 55 56 56 56 55 55 Hours Per Month 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.6 243.5 243.6 8o1GEMs 0 a a a D 0 0 0 0 0 0 D R of EV Vans (AOAJ 0 0 1 1 1 1 1 1 1 1 1 1 8 of Sedans 0 0 1 1 1 1 1 1 1 1 1 1 GEM Vehicle Service Hours 0 0 0 0 0 0 0 0 0 0 0 0 EV Van Service Hours 0 0 243.E 243.E 243.fi 243.fi 243.5 243.E 243.6 243.E 243.5 243.E Sedan Service Hours 0 0 243.E 243.E 243.E 243.E 243.E 243.6 243.E 243.E 243.6 243.E $ / GEM Service Hour $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ 34.97 $ / EV Van Service Hour $ 4922 $ 4922 $ 4922 $ 4922 $ 4422 $ 4422 $ 4922 $ 4922 $ 4422 $ 4922 $ 4922 $ 4922 $ / Sedan Service Hour $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 $ 38.27 Total Costs $ - $ - $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 $ 21,313 Guaranteed Ad Revenue / Month $ - $ - $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1,520 $ 1.,520 $ 1,520 $ 1,520 $ 1,520 Expected Fare Revenue/Month $ - $ - $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 $ 1,160 Expected Revenues $ - $ - $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 $ 2,680 Monthly Net Cost toClty IEI $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 $ 18,633 3 18,633 $ 18,633 Total Costs - All Zones TOTAL COMT5 $ 87,733 $ 87,733 $ 109,046 $ 109,046 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 130,121 $ 1099046 $ 109,046 Guaranteed Ad Revenue/Month $ 7,403 $ 7,400 $ 8,920 $ 8,920 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 10,770 $ 8,920 $ 8,920 Expected Fare Revenue/ Month $ 10,129 $ 10,129 $ 11,288 $ 11,288 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 13,821 $ 11,288 $ 11,288 TOTAL EXPECTED REVENUES $ (17,529) $ (17,529) $ (20,208) $ (20,208) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (24,591) $ (20,208) $ (20,208) IXPECTEDNET COSTS $ 70,205 $ 70,205 $ 88,838 $ 88,838 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 105,530 $ 88,838 $ 88,838 GEMS Hours of Operations Per week Vehicle cost / Hour of Operation 40-45 $41.61 46-50 $38-58 51-55 $ 3 6.59 56-60 $ 3 4.97 61-65 $33.61 66-70 $32.45 71-75 $31.46 76-80 $30.60 61-85 $29.84 86-90 $ 29.18 91-95 $28.58 96+ $ 2 8-05 Unit Costs VANS Hours of Operations Vehicle cost Per week / Hour of Operation 40-45 $60.65 46-50 $55-43 51-55 $52.02 56-60 $49.22 51-65 $ 46.8 8 66-70 $ 44-8 9 71-75 $ 43.19 76-80 $ 4-1. 71 81-85 $40.41 86-90 $ 39.2 6 91-95 $38.24 96+ $37_32 Sedans Hours of Operations Vehicle cost Per week / Hour of Operation 40-45 $ 46.2 3 46-50 $ 42..59 51-55 $40.22 56-60 $38.27 61-65 $ 3 6.63 66-70 $3525 71-75 S34.C6 76-80 $ 3 3.03 81-85 $32.12 86-90 $31.32 91-95 $30.61 96+ $ 29-97 18 of 18 A. Title Page ff1Iwvood FLORIDA Request for Proposal RFP-045-23-SK For The Citywide micro -transit Services City of Hollywood, Florida Prepared for: City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Date: March 8, 2023 CIRCUIT Prepared by: Circuit Transit Inc 777 S Flagler Drive Suite 800 W West Palm Beach, FL 33401 Contact Person: Jason Bagley, National Partner jason@ridecircuit.com 305-494-1612 6 CIRCUIT A.1 - Cover Letter Circuit Transit Inc ridecircuit.com March 8, 2023 City of Hollywood Senior Purchasing Agent Attn: Simone Knight 2600 Hollywood Boulevard Room 303 Hollywood, FL 33020 Re: Request for Proposals RFP-045-23-SK for The City of Hollywood, Florida Citywide micro -transit Services Dear City of Hollywood, This submission is in response to the Request for Proposals (RFP) for City of Hollywood micro -transit Shuttle Service. Thank you for the opportunity to submit our proposal to the City of Hollywood. This proposal will show that Circuit Transit Inc (operator of Hollywood Sun Shuttle and Fort Lauderdale Circuit, etc.) has the proven capabilities and background in providing a sustainable on -demand shuttle program, as well as relevant and specific experience in Broward County, local knowledge and familiarity with the City. Circuit is an active service provider in Hollywood, Florida, that is responsible for the successful deployment and management of the Sun Shuttle as well as similar services with Cities in South Florida, Brightline Trains and other Cities in NY, NJ, CA and TX. Circuit provides all electric, first/last mile solutions that help move people in local communities and bridge gaps between riders and existing transit. By using fleets of electric vehicles, leveraging the data from its ride -request app, and working with top advertisers, Circuit is able to provide an eco-friendly, data -centric and efficient solution that promotes circulation, reduces parking congestion, promotes local economic development, reduces vehicle miles traveled, encourages alternate options, creates local jobs, and covers the last mile conveniently and affordably to the rider. Circuit has worked with the City of Hollywood and the Hollywood Community Redevelopment Agency since 2019 to design, build, and manage the Hollywood Sun Shuttle. The program is currently moving around 12,000 riders per month, is responsible for creating approximately 20 jobs, and has continued to improve and become a fixture of the Hollywood Community. Together, we have been able to craft a program that has gotten the attention of the press, local officials and nearby Cities; several of which have since enacted similar programs of their own. Hollywood has set an example for efficient, eco-friendly mobility that changes how communities move. The Sun Shuttle has "Exceed(ed) Expectations' and the overwhelming demand from riders has showcased the need for transportation services in the City. The team is excited about the opportunity to build upon the existing services and craft an updated approach to the community. 1 https://hollywoodgazette.com/sun-shuttle-is-very-successful/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 2 of 123 6 CIRCUIT Circuit is the largest and most experienced operator of shared, on -demand, last -mile EV shuttle services in the US. With successful operations in 40+ markets across South Florida, California, Texas, New York, New Jersey, and California, Circuit provides both national expertise and local experience. In South Florida, Circuit operates in Fort Lauderdale, Pompano Beach, Hollywood, West Palm Beach, Palm Beach, and Miami, as well as a 40+ cars servicing Brightline Trains, across 5 stations in the area. With more than 350 employees and 190+ vehicles, Circuit has the team, resources and experience to optimize mobility for Hollywood. Over the past five years, Circuit has engaged with stakeholders and businesses in the City of Hollywood and is very familiar with the local transportation needs and community. We have years of data that can be used to improve this program and inform the City of the movement of residents and visitors. The community support has been incredible and we're honored to be a part of Hollywood's growth. The company's officers and project leads are as follows: Alexander Esposito - CEO / Co -Founder Email: alex@ridecircuit.com Tel: 516-446-8513 Address: 780 S. Sapodilla Ave West Palm Beach, FL 33401 Jason Bagley - Partner, National Operations Email: jason@ridecircuit.com Tel: 305-494-1612 Address: 1305 SW 8th Ave Fort Lauderdale, FL 33315 Alexander and Jason have the authority to negotiate and contractually obligate the company. Jason will be the primary point of contact for this program and can be contacted for further clarification. If selected, we are committed to working with the City to provide a turn -key on -demand service designed to meet the needs outlined in this RFP. Circuit appreciates your review of our submission and welcomes any questions that you may have. Sincerely, Jason Bagely Partner, Circuit Transit Inc Circuit's corporate headquarters are located at 777 S. Flagler Drive, Suite 800 West Tower, West Palm Beach, FL 33401. Circuit also has local offices located at 2031 Harrison St, Hollywood, FL 33020 and existing infrastructure, including a large local fleet of all electric Polaris GEMs e6, electric sedans, and electric passenger vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 3 of 123 6 CIRCUIT B. Table of Contents A. Title Page A.1 - Cover Letter 1 2 B. Table of Contents 4 131. Approach and Methodology 7 B1.1 Service Planning, Research and Analysis 7 B1.1.1 Existing Services in Hollywood and South Florida 8 B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery 10 B1.2 Our Project Plan 15 B1.2.1 Proposed Operating Plan: 16 B1.2.2 Alternate Options for On -Demand Services 21 B1.2.3 Alternate Operating Plan A: 21 B1.2.3 Alternate Operating Plan B 22 B1.2.4 Alternate Operating Plan C: 23 B1.2.2 Drivers 25 B1.2.3 Technology 26 B1.2.4 Timeline 27 B1.2.4 Project Team and Organizational Chart 27 B2. Environmental & Sustainability Benefits 29 B3. Vendor / Contractor Capabilities 30 B3.1 Background on Circuit 30 B3.2 General Company Information - CONFIDENTIAL 31 B3.3 Financial Capabilities - CONFIDENTIAL 34 B3.4 Revenue and Funding Capabilities 34 B3.4.1 Advertising Capabilities 34 B3.4.2 Fare Revenue Capabilities - CONFIDENTIAL 35 B3.4.3 Grant Sourcing Capabilities 36 B3.5 Technological Capabilities - CONFIDENTIAL 36 B3.5.1 Ride Request App 37 B3.5.2 Driver App Capabilities 38 B3.5.3 On Demand Coverage Zones and the Smart Stop Approach 39 B3.5.4 Using Data to Steer Service Operations 39 B3.6 Vehicle Capabilities 40 B3.7.1 Vehicle Maintenance Capabilities 42 B3.7 Driver Capabilities 43 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 4 of 123 6 CIRCUIT B3.7.1 Driver Model 43 B3.8 Customer Service Capabilities 45 B4. Driver's Qualifications 46 B4.2. Training 47 B4.2.1 Certifications 48 B4.2.2 Drug Testing and Hiring Standard 48 B5. Firm's Qualifications and Experience 48 B5.1 Experience Overview 49 B5.1.1 Experience Overview 49 B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience 49 B5.1.3 Micro -Transit Operations Experience 50 B5.1.4 - Community Engagement Experience 51 B5.2 Project Experience 53 B5.2.1 Past Project Experience- Hollywood Sun Shuttle 53 B5.2.2 Past Project- FRED 54 B5.2.3 Additional Past Project Experience 55 B5.3 References 55 B5.4 Customer Testimonials (Confidential) 56 B6. ADA Compliance 57 B6.1 ADA Compliance Plan 57 B7. Maintenance / Recovery Plan 58 B7.1 Commitment to Avoid Service and Operation Disruptions 58 B7.2 Scenario Response 59 B8. Risk Mitigation 59 B8.1 Emergency Management Plan 59 B8.2 Risk Mitigation Plans 60 B9. Local Vendor Preference 63 B9.1 Local Hollywood Presence 64 B10. Pricing 66 B10.1 Fixed Pricing Rate Proposed Option 66 B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 68 B10.3 Unbanked Riders 70 C. Completed Forms and Certifications 71 C1. This Submittal Checklist Confirmation 71 C2. Bid Form (Pricing) - CONFIDENTIAL 72 C3. Vendor Reference Forms 75 C4. Hold Harmless and Indemnity Clause 78 C5. Non -Collusion Statement 79 C6. Sworn Statement...Public Entity Crimes 80 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 5 of 123 6 CIRCUIT C7. Certifications Regarding Debarment 82 C8. Drug -Free Workplace Program 83 C9. Solicitation, Giving, and Acceptance 84 C10. W-9 (Request for Taxpayer Identification) 85 C11. List of subcontractors 86 C12. Certificate(s) of insurance 87 C13. Proof of State of Florida Sunbiz Registration 89 Appendix 91 Appendix 1 - Letters of Support 91 Appendix 1.1 Rider Letter of Support: 91 Appendix 1.2 Letters of Support: 98 Appendix 1.2.1 Water Taxi 98 Appendix 1.2.2 Downtown Development Authority, WPB 99 Appendix 1.2.3 Cityfi 100 Appendix 1.2.4 Billy's Stone Crab 101 Appendix 1.2.5 World Tire Inc. 102 Appendix 1.2.6 Margaritaville 103 Appendix 1.2.7 Le Tub, Tiki Tiki, GG's 104 Appendix 1.2.8 Diplomat Beach Resort (Valet Services) 105 Appendix 2 - Example of Data Report 106 Appendix 2.1 February 2023 Hollywood Data Report 106 Appendix 3 - Case Studies 112 Appendix 3.1 - Hollywood Case Study 112 Appendix 3.2 - Brightline Case Study 115 Appendix 3.3 - San Diego Case Study 118 Appendix 4- Additional Past Project Experience 120 Appendix 4.1 New Rochelle NY 120 Appendix 4.2 Brightline 120 Appendix 4.3. West Palm Beach, FL 121 Appendix 4.4 Pompano Beach, FL 121 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 6 of 123 CIRCUIT B1. Approach and Methodology In 2019, Circuit and the City of Hollywood crafted one of the most advanced Neighborhood Electric Vehicle (NEV) shuttle services that had ever been deployed in Florida. Circuit is very pleased to provide our plan to the City of Hollywood in its endeavor for the next generation of transportation access in Hollywood. Circuit is eager to continue to operate the Hollywood Sun Shuttle as an active, engaged and embedded partner of the City and business communities. We are very excited to evolve the current Sun Shuttle service and match the needs of the RFP. We understand that the City wants to offer dynamic allocated routes and schedules to match consumer demand and support the upcoming fixed route community shuttle services. Over the last four years, Circuit and the City of Hollywood have worked in partnership to provide residents and visitors with a micro -transit mobility offering that is effective, sustainable, supports the local business community and provides a fun experience for riders. We look forward to the next iteration of transportation offerings in Hollywood, and hope that with our carefully crafted service operations plan, we will continue to work in partnership to support the City's transportation goals for its residents and visitors. The team at Circuit is incredibly proud of the work it's accomplished with the City of Hollywood over the past 4 years. "Sun Shuttle Exceeds City's Expectations" (Hollywood Gazette) was in the headline of an article a few months after the service started and the service, team and technologies have continued to improve ever since. Not only is the Sun Shuttle exceeding the City's expectations, together we've crafted a service that is exceeding the performance of nearly every other On -Demand service in the country. Since starting, other new vendors have come about and new technologies have been introduced, but when comparing ridership, ridership per vehicle hour, rider feedback and the cost per rider, there are few, if any services, run by other operators that have been able to achieve the demand and performance that we have in Hollywood. We're committed to the City and committed to improving the Sun Shuttle for years to come. B1.1 Service Planning, Research and Analysis We've spoken with our Managers, Supervisors and Driver Ambassadors, surveyed riders, analyzed our historical data, and are confident that we can continue to deliver, and improve upon, a successful mobility option for the residents, visitors and community members of the City of Hollywood as we have since 2019. With 12+ years, 190+ vehicles, 9 states and 24+ cities of operations, Circuit brings its national experience and network to the benefit of each City it works with. Our roots are in South Florida and specifically Broward and Palm Beach counties, where we have operated since 2011. Based on RFP Exhibits A and B, and the desire to operate three separate micro -transit zones, we have designed a service that is supportive of the City's goals, will continue to partner with the business community, is user friendly for the residents and visitors and complementary to the City's upcoming fixed -route community shuttles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 7 of 123 6 CIRCUIT B1.1.1 Existing Services in Hollywood and South Florida Since 2019, the City of Hollywood has partnered with Circuit to provide a 100% electric micro -transit solution for residents and visitors. For just $2 per rider, the Circuit -operated Hollywood Sun Shuttle takes riders anywhere within the coverage area zone through our on -demand app or by waving down a driver. Hollywood has been a model city in the region and the services have been highly utilized and immensely popular among riders in the community. For more information on the existing service, please see below: Hours of Service • Monday: 10:00am - 9:00pm • Tuesday: 10:00am - 9:00pm • Wednesday: 10:00am - 9:00pm • Thursday: 10:00am - 9:00pm • Friday: 10:00am - 10:00pm • Saturday: 10:00am - 10:00pm • Sunday: 10:00am - 9:00pm Total hours of operation/week: 79 Vehicles • Eight 5-Passenger (6 seat) GEM Vehicles available during the Summer Months • Ten 5-Passenger (6 seat) GEM Vehicles available during the Winter and High Season Months • One ADA + 3 Passenger (4 seat) GEM Vehicle available year round • One 12-Passenger (13 seat) Ford E-Transit Electric Van Drivers/ Ambassadors: • 19 Total Staff, 14 of which are Hollywood Residents City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 8 of 123 CIRCUIT O 7 Full Time O 12 Part Time Ridership: • Total Riders/Month (past three months since RFP March 2023 submission) o Jan 2023: 11,070 o Feb 2023: 11,803 • Average Riders/Ride (past three months since RFP March 2023 submission) o Jan 2023: 1.75 o Feb 2023: 1.88 • 2022 Total Ridership in Hollywood 146,710 riders! Note: These are logged riders and may skew 8-14% below the actual ridership Fare: • Free (from launch in April 2019 to April 2021) • $1 (started April 2021) • $2 (started April 2022 to Present) • $18,399 (returned/credit to City of Hollywood in February 2023) Coverage area: LIBERIA �kLaul Uakrood neighbemoed ra e Cot NORTH CENTRAL ROYAL POINCIANA •• blix Su;/ N tllywo Ho • li • HIGH!: GARDENS The Big Easy Casi Pembroke Rn Sne, dan Sl West Lake Park Mc rnnritav lle od R.,.h Reeor b, 9 OD SoHu TRa The Diplomat Beac Resort HollywaoQ� Wahl, Supe'center Market Hal avkle`loge FEBRUARY 2023 HEATMAP te, knnd LIBERIA Nelghbol hood Nlarketd Golf Course NORTH CENTRAL ROYAL POINCIANA Supermarket:: tTools HIGHLAND GARDENS each Culr-u P blix Super Market Hollywood Circle Hollywood Europa Gour The Big Easy Casi - - -fl"Pembroke Rd =— g Doggis Arepa uar The Diplo:.... at Hallandale Place,. CURRENT GEOFENCED SERVICE AREA (Western Hollywood Pilot Service Expansion - starting March 13 2023) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 9 of 123 CIRCUIT Upcoming March 2023 Western Hollywood Service Expansion Pilot Circuit, at no additional expense to the City, and in an effort to further support understanding Hollywood travel patterns, is working with the City Engineering department to conduct a pilot program using EV vans and our existing rider app to offer service west of our existing coverage area. If selected for the RFP we hope to leverage the information from this pilot to better inform the structure of future MTZ Zone 3 services. St Seminole Ha Rock Hotel & Casinc ---_Seminole Classic Casino Hollywood Qo z do Sedano's Supermarkets �Teppanyaki 441 CO BOULEVARD St HEIGHTS 9 Walmart Supetcente Broward ti LA allege -South Campus ake Rd uper Market ramar Pkwy The Home Depo OD Andover do u Dania Pointe9 Dave & Buster's,'/ Hollywood y-' Expansion Zone• _ _ Yellow Green Farmers Market left St , , r Taft St tet IDOR Taft St Johnson St Target9 HOLLYWOOD PARK EAS HILLS N ACRES Washington St West Park do Pembroke Park `�menn NE 205th St Ives Estates Dania Beach ID OD NORTH CENTRAL HIGHLAND GARDENS A Big EasyLasino9 D $ Hallandale Beach Dania Beach Pier West Lake Hollywood Park Kayaking Y Dog Beach Anne Ko Nature Ce Sheridan West Lake Park The Diplomat Beach Resort Hollywood... 9 Gulfstream Park Racing HCA Florida Aventura Hospital 0 Tidal Cove Waterpark9 M Golden Beach itaville ood Beach resort Hollywood Beach Broadwalk B1.1.2 Local Research, Current Hollywood Sun Shuttle, and Discovery After reviewing the details of the RFP, we immediately began our planning and analysis process. Fortunately, with four years of operating experience in Hollywood, FL, we were able to leverage feedback from our existing riders, driver ambassadors and the local business community, our review of the RFP and the Counties transportation systems, and use historical data from our Circuit on -demand rider and driver applications as well as our growing and evolving data reporting dashboard, to inform what we believe are the best options for the community within the parameters of the RFP. What We've Learned from Our Riders, Drivers and the Local Business Community City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 10 of 123 6 CIRCUIT In evaluating this opportunity, we started with the community. We hit the streets, spoke with Driver Ambassadors, rode along with our riders, and reviewed rider feedback from our application and our rider surveys: Feedback from our drivers • We are the "tour guides" for the city! Our Driver Ambassadors know Hollywood, and we help bring people back to Hollywood. The resorts, hotels, businesses, all rely on us to help drive business. • Residents would like us to expand to additional areas, including areas further West. • More Circuit cars on the road- leading to faster pick up times and less delays! • There are four major categories of people who use this service. o Senior population (65+): relies on Circuit to get to the grocery store, post office, pharmacy. Some do not have cars and are on fixed incomes. They need Circuit more than ever, we have developed trust with many Hollywood seniors, and they've come to rely on the service. For some, it is a necessity for them. o Tourists and visitors often say "I wish I had this in our city! Many report to us that they love using the service; knowing Circuit is there gives visitors a peace of mind, that is why they love coming back to Hollywood and exploring the Downtown area. o Residents and commuters who use Circuit to get to work every day. o Local residents use us to get to the beach and businesses downtown as a hassle and drive -free option. Feedback from riders • "Keep Circuit going. Your drivers are very nice. Circuit is much needed and much appreciated." • "Circuit prevents a lot of DUIs, accidents, and potential loss of life" • "Circuit is one of the things that makes Hollywood great " • "I enjoy Circuit. I love it when it's a nice day to just sit and relax while someone else drives." • "Circuit is great, I love having the windows -down, casual transportation option." • "With Circuit, I never have to worry about sitting in traffic with my car. I take it to/from my home to downtown and the restaurants at the Boardwalk, all while helping the environment- no gas! I love it!" • "Circuit is a blessing for me. I don't have a car and I'm handicapped, so I'm limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful- we need more Circuit everywhere- protect our earth from car pollution and continue to offer low cost rides. Thank you." Feedback from local business community • "Circuit is a great addition to the community helping locals and tourists safely move around the city in an eco friendly manner. During the COVID-19 Pandemic, Billy's stone crab and Circuit teamed up for deliveries to help people during quarantine. Thank you for your amazing services and helping our community!" - Billy's Stone Crab • "We are very pleased with the results of our marketing efforts with Circuit. The combination of a wrapped vehicle along with conscientious coupon distribution by the drivers has been very effective for Rita's of Hollywood."- Jody Ralfkind, Rita's, Marketing & Community Outreach Director Letters of Support- Hollywood Riders City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 11 of 123 CIRCUIT In addition to the Business Support Letter, Circuit recently also published a "Letter of Support" that went out to Hollywood Sun Shuttle riders. The document received over 122 signatures, ranging from residents (72), visitors (40), local business owners (7), and others (3). Please view Appendix lto reference the Letter of Support (Riders) and Signatures. Letters of Support- Local Businesses We've received numerous Letters of Support from local businesses which can be seen in Appendix 1.2 Hollywood Sun Shuttle Rider Survey We conducted a survey at the end of 2022, prior to the RFP being released and to obtain qualitative feedback from riders in Hollywood. The survey received 700 responses from South Florida Circuit riders and 141 of these respondents noted that they use Circuit primarily in Hollywood. Based on the questions and responses we learned: • 94% responded "Yes" to the question "Do you think Circuit is a good addition to your community?" • 81% responded "Yes" to the question, "Does Circuit help you save money on transportation?" • 88% responded "Yes" to the question "Would you like to see more Circuit cars in service?" We were also excited to see the large number of respondents that used the service to go to Grocery Stores, Restaurants, Local Stores, and other areas of commerce. Based on our assessment and analysis of weighted average "spends" in these types of businesses, current ridership and industry publications2, we can confidently say that the service contributes to over $350k/month in economic activity. Do you think Circuit is a good addition to your community? Does Circuit help you save money on transportation? 2 https://www.apta.com/research-technical-resources/research-reports/economic-impact-of-public-transportation-investment/ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 12 of 123 CIRCUIT Does Circuit help you save money on transportation? February 2023 Data Analysis from Existing Sun Shuttle and Methodology From this February 2023 Data Review we learned: • Top 5 Pickup Locations and Dropoff located continue to skew towards serving leisure riders • 49% of the monthly rides were "pooled" meaning there are more than one group per ride. This is a key component to combating congestion and a key feature of the Circuit App. • The busiest time of service is 3pm-6pm, however some riders have indicated they'd like to be able to use the service to commute in the morning In February 2023, the top five drop off and pick up areas for the Hollywood Sun Shuttle overwhelmingly showcased ridership patterns that riders are using the Sun Shuttle for shopping at Publix and for leisure trips to and from restaurants downtown and the beach. As showcased below in ridership broken down both hourly and weekly, weekend trips see the busiest service days with service dipping on Wednesdays. Ridership sees daily peak times between 2pm and 6pm, and begins to drop off by 7pm. 2000 1500 i 1000 500 0 1,685 Sun Day of the Week Ridership 1,633 1,623 1 1,273 r 1 February 2023 Ridership Average Weekday Ridership City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 13 of 123 CIRCUIT 100 1000 a 500 0 2 908 1 9AM LOAM ,02 885 899 1 1 11AM 12PM 1PM Hourly Ridership 1,059 1 5PM 6PM 911 1 823 257 ■ 7PM BPM 9PM February 2023 Ridership Average Hourly Ridership Top Five Pickup Locations Feb 2023 1 2 Walmart Neighborhood Market LQ Beam. t•,t Suit Market m )I lywo • I r- _ HC'�l.YW00B Hol - �r. , • •Lakes Hakbottslands c s Arepa Bar The Diplomat Beac Resort Hollywooc' Walmarl Supercenter FublIX Boger M4rket at Hallandale PI'ade_. February2023 Heatmap Address Margaritaville Hollywood Beach Resort Publix Supermarket at Hollywood Circle City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 14 of 123 CIRCUIT 3 4 Address Mobility Hub @ 320 Johnson St. Hollywood FL 33019 5 Beach Pickup @ 1111 N Ocean Dr. Hollywood FL 33019 The Diplomat 3555 S Ocean Dr. Hollywood FL 33019 Top Five Drop off Locations Feb 2023 1 2 3 4 5 Address Margaritaville Hollywood Beach Resort Publix Supermarket at Hollywood Circle GG's Waterfront Ocean Resort Twin Peaks Hollywood Blvd DoubleTree Resort by Hilton Hollywood Beach In determining expected ridership and number of cars needed, Circuit's team analyzed past and current Sun Shuttle data, in contrast to the given upcoming Community Shuttle routes and schedules, to determine the best service hours for the MTZ zones, and how this will impact fares and net costs. Circuit can use this data to help the City and County in crafting community shuttle routes and stops. Circuit, if the City is interested in pursuing this option, can also set up predetermined pickup and dropoff spots around the zone that align the upcoming stops for the community shuttle routes. Example: Red Line Route from ExhibitA of the RFP (Left) and a heatmap of common pickup and dropoff areas from Circuit's database (Right). B1.2 Our Project Plan City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 15 of 123 6 CIRCUIT Circuit understands the City's Goals for this RFP and we have crafted a program that meets the needs of the community and is confident that in partnership with the upcoming Community shuttles, the Hollywood Sun Shuttle will continue to support mobility options and reduce traffic congestion. We're one of the few providers with experience operating numerous electric vehicles (and types of electric vehicles) as part of the same fleet. The existing Sun Shuttle's fleet includes standard and ADA GEM Neighborhood Electric Vehicles (NEVs) and Ford E-Transit EV Vans. Expanding upon our existing fleet of electric vehicles, existing team of local W2 driver ambassadors, and the Circuit on -demand rider and driver mobile applications, Circuit is prepared to continue to deliver best in class services for the City of Hollywood, as detailed in our operating plan and alternative plans listed below. Circuit is willing and eager to run a program that is designed to meet all of the requirements of this RFP. Additionally, as detailed in the alternate options below, Circuit would like to work with the City to explore what modifications to the service details, operating hours, vehicle types and coverage areas can be adopted in an effort to maximize cost savings, the effectiveness of the on -demand services and to promote ridership on the fixed route Community Shuttles. Circuit is also willing to pilot new areas of Hollywood to test and determine needs, usage and long term feasibility of the respective communities. Following the guidelines set forth in the RFP, Circuit will structure a service that adheres to the City's vision, however Circuit has also offered a few alternative options for consideration. If selected, the Circuit team would love to work closely with City staff and local stakeholders to review and refine the operating plan as desired, to best meet the needs of the community within the available budget. These plans can all be adjusted and it is our hope that these examples provide further context around what modifications might be considered. Proposed Operating Plan Quick Facts: • Total Hours Per Week: 56 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: 3 Separate Zones • Notes: This option is based on the hours indicated by the RFP, broken out by the zones indicated in the RFP and within the range of the current service budget. This service would reduce the number of hours compared to the current operation. Days & Hours of Operation Based on our existing data we propose the following service hours per zone. Based on seasonality and demand patterns we can amend these hours as needed or at the request of the City of Hollywood. o MTZ Zone 1: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 2: Seven days a week, eight hours a day 12 - 8pm ET o MTZ Zone 3: Seven days a week, eight hours a day 10am - 6pm ET City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 16 of 123 CIRCUIT Coverage Areas MTZ Zone 1 Dania Beach -- o West L n Park Kayak'', z m ROYAL OVNCIANA Anne Koi Nature Cen Sheridan St West Lake Park HOLLYWOOD ywood LAKES ,ARKSIDE m ino4-- The Diploma; Resort Hollyw+ Hollywoo+ Dog Beac rille .;d Beach Hollywood Beach Broac i ■ ly Field Hayes s MTZ Zone 2 • A Grant St Cuscatleco cafe - Pierce St z S Jvian Cuisir Publix Super Market at Hollywood Circle"' Polk St Tyler St/ Tyler r —' Youngs Holl ood v, `Circle,Park fl Art o Harrison st"� Gem Van Buren St �' c a Van Buren St _ ro T Jackson St D I Jackson St m n nce Show, In Madison St Madison 5t ,J Jefferson St Adams Adams St Beach & Town Scooters 4U Iman St 0 Dewey St I Funston St Rndman St North La d Culture r / Hollywc rr 0 0 ferson Par tour Puert+ Temple I MTZ Zone 3 GBP Walmart Supercenter9 0, L7 CL ALDI BEVERLY PARK N a HO iLLS nn �: O 1 CO 52'3 4' D a n N < A Washington St Target Harbor Orangebrook Go & Country Clu Washington St WASHINGTON HIILLCREST PARK \RK EAS f q- *Note: MTZ-3 could be extended in the northeast corner to include service for the Hollywood Tri-Rail Station City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 17 of 123 6 CIRCUIT Vehicles Seven (7) Vehicles in Total • Three (3) Ford E-Transit EV Van o Electric Vehicle o Model year 2022 or newer, all weather O 12 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible Ford E-Transit EV Van O 8 passenger seats + driver, 1 ADA position o Flexible to move to any of the MTZ's when and ADA trip is requested • Two (2) GEM e6 (Neighborhood Electric Vehicle) NEV vehicles o Electric Vehicle o Model year 2020 or newer, all weather O 5 passenger seats + driver, 0 ADA positions • One (1) Wheelchair Accessible GEM NEV vehicles (Bonus - No Additional Cost) o Electric Vehicle o Model year 2020 or newer, all weather O 3 passenger seats + driver, 0 ADA positions Vehicle allocation by zone • MTZ 1: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 2: 1 Ford eTransit EV Van, 1 GEM NEV • MTZ 3: 2 Ford eTransit EV Vans • Total 7: 6 Vehicles + 1 Extra Standby ADA NEV One Ford EV Van is a Wheelchair Accessible Vehicle (WAV) with eight passenger seats including the wheelchair, as well as one ADA GEM with four passenger seats including the wheelchair. The ADA Van will be available to move between zones as needed. As we already have a Sun Shuttle branded Wheelchair Accessible GEM car in the market we would bonus that vehicle at no additional cost to the City. Per our existing Sun Shuttle ridership data, we see 6-8 WAV requests per month on average. For this program, we propose all -electric GEM e6 vehicles and Ford E-Transit EV Vans- one of which is wheelchair accessible (WAV). These cars will operate in a demand -based coverage area with point to point service where riders can request a ride to/from any location within the geo-fenced service map. These vehicles allow for easy boarding and Circuit's pooling algorithm will further reduce single occupancy vehicle trips by linking riders headed in the same direction, with parameters specified in coordination with the City. For further information about these vehicles and their specifications and capabilities please refer to Section 83.6 Vehicle Capabilities. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 18 of 123 CIRCUIT Fares Historical Information Sun Shuttle initially started as free to the user. In April of 2021, at a renewal of the contract, Circuit was asked to implement a $1 fare to control demand and offset some cost to the City. In April of 2022 it was decided to increase the fare to $2 per rider after the initial success of the fare implementation. Fortunately, we found that the fares did not negatively impact total ridership, and in fact led to higher efficiency due to reduced cancellations from riders. The Sun Shuttle service has been incredibly popular, so there are times where demand outweighs supply and wait times begin to climb. The fare program is a valuable tool in controlling demand and reducing cancellations. Proposed Fare Rate (Confidential) The $2 rate continues to be met with little resistance, has helped efficiency, and reduced frivolous trips. We are confident that for this expanded service $2 would continue to be an appropriate fare, with the potential to increase to $3 per rider for on demand service. It could be capped at a set amount so that large groups are not paying $12 or $15 but rather cap the group fare at $7. Additionally, Circuit is building a zone pricing feature in its app so that it will be able to offer the City the option to adjust pricing based on zones. For example, the structure could be set that within a single zone the fare is $2, however if you travel between zones it increases to $3. There is also the option to provide free rides via promo codes. Hollywood riders could ride free in September, for example. Partnership with the Local Business Community We appreciate the City's intentions to tie in with the local business our ability to work with local businesses in Hollywood, working with partners like The Water Taxi, Billy's Stone Crabs, the Hollywood CRA to promote local events such as Art Walk, Hollyweird and Dream Car Classic, and other local stores, restaurants, and attractions. We've also built a system where we can pre -sell discount/promo codes to businesses so they can offer those codes to their customers. For example, Rita's is one of our current advertisers, and we can provide "discount coupons" to riders, driving business to the local Rita's stores. This concept has been well received and we will make an effort to review this, and other ways to encourage buy -in from the local business community through targeted marketing campaigns and activities. We also work with the City of Hollywood and their Marketing team and education activations, such as the "Turtle Nesting" campaign from March 2023- October community and we've demonstrated 3rd Saturday HO}pTIT= of Every Month '( 6Pm.lipm Artisan Market Guided Tours Live Music 8 Much More! City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 19 of 123 DOWNTOWN HOLLYWOOD roa.x.p...d„vaW,s on awareness 2023. 6 CIRCUIT Grocery Distributions (during COVID), in partnership with Feeding South Florida City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 20 of 123 CIRCUIT B1.2.2 Alternate Options for On -Demand Services Our alternative approaches are explained in more detail below, and have the capabilities to make the micro -transit service more robust and cost effective. While increased services may increase total costs, these services allow the City to get more "bang for the buck". Circuit is prepared to operate the service in adherence to the RFPs specifications as we have laid out in our proposed operating plan, but we wanted to bring to the City's attention our alternative approaches as a means to serve more riders and provide a connection to other communities and mass transit. B1.2.3 Alternate Operating Plan A: The 1st element of the proposed alternative plan involves joining MTZ 1 and 2 in an effort to provide more circulation along the barrier island and around downtown as well as seamless connectivity between downtown and the beach. Coverage Areas z Taft St D CD ROYAL :al POINCIANA Holly dHLAND RDENS P KSIDE West Lake Park Kayakin West Lake Park Johnson St Easy Casino_9iI 7 r� i- Y z The Diplomat Be o Resort Hollywo co x. a' y d....w Holly flog itaville od Be, Hollywoc Beach Bi Alternate combined MTZ-1 & 2 to service the barrier island and downtown and to connect both later in the evening after some Community Shuttle routes ceases operations at 5pm City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 21 of 123 CIRCUIT Toyota of Hollywood FL EVARD tHTS Wa Supermarkets -i pico !Rinconcito nano (Hollywood) W Park Rd Memorial Regional Hospital Johnson Sr a2a Yellow Green Farmers Market Lake Jrmity Estates etJGol Course 9 NORTH CE lod_Supermarkets ght Tools HIGHLANC GARDENS P e m Alternate MTZ-3 service area to include Hollywood Tri-Rail station and the option to extend to Memorial Regional Hospital Alternate Option A - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans: 4 • Total # of GEM NEV Cars: 2 NEV + 1 Standby ADA NEV at no additional cost to the City = 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 1 and MTZ2 become combined into a bigger zone with 2 EV Vans and 2 GEMs. MTZ 3 remains as its own zone, with slightly adjusted coverage area to include Tri-Rail and Memorial Regional Hospital, serviced with 2 EV Vans. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. B1.2.3 Alternate Operating Plan B Alternate Option B - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $2 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ 2 become combined into a bigger zone. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 22 of 123 6 CIRCUIT • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. B1.2.4 Alternate Operating Plan C: Alternate Option C - Quick Facts: • Total Hours Per Week: 79 • Total # of EV Vans (Peak Season): 4 • Total # of EV Vans (Low Season): 4 • Total # of GEM NEV Cars (Peak Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Total # of GEM NEV Cars (Low Season): 2 NEV + 1 Standby ADA NEV at no additional cost to the City 3 • Expected AVG Fare/Rider: $3 • Structured: MTZ 3 remains as its own zone, with slightly adjusted coverage area, MTZ 1 and MTZ2 become combined into a bigger zone. • Notes: This option is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. With this option, as with any of the options, Circuit can work with the City to explore predetermined pickup and dropoff spots, using the Circuit Connect Smart Spot approach, adjusting pricing models for fares, zone -based pricing to adjust prices, and or a combination of these features. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 23 of 123 CIRCUIT Alternate Option C - Zone Mtz-1 & 2 With Smart Stops* ?rs od Dania Beach saa West Laki Park Kayak Anne K: ' ' Nature Cc z Taft St v m RovA' POI'1A 1 HOIIyWL Jl.. HIGHLAND GARDENS PAL KSIDE Sheridan West Lake Park Johnson St HOL-YWO D LAKES 3ig Easy Casino'I z The Diplomat Beac gMr o Resort Hollywood. c4 D T a ollywoo og Beac N fille H l Beach ollywood ach Broac *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations Alternate Option C - Zone Mtz-3 With Smart Stops* *Actual location of Smart Stops TBD, Circuit has highlighted some popular drop-off and pick-up locations Washi /ASHI P Regional Hosp Johnson St HOLLYWO HILLS Var(,t9 H` PARK EAST Orangebrook Gol & Country Clu Washington St P"LCRF-T City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 24 of 123 CIRCUIT _C 7 Dave &Buster's 1 �_Ho ood J ItEMER LDHILL' F- Yellow -Green Uallla VOII Ile f r Buffet 1 RRIDORTaftst er � AWN A wash 419 ot9 0 West Park Farmers Market Salt St Memorial .— gional Hospital Dania Beach a Taft St 1 HIGHLAND GARDENS PA Anne Kol • . ' gy Nature Cen SheridanmI West Lake Park M a HL�r Johnson St The Big EasyCasino9 The Diplomat Beac _ Resort Hollywood. Pembroke oily og B aville od Bea Hollywo Beach B Pa. I MTZ-3 [HilIcrest/Washington Park];tie19 0rangehunt' rook Gcll9 &CoGlut 9 HILLCRE9 9 Ne 4hberhood Marke — sLnsetceRce�=se o 9 NBRTH C€NTRAL ROYAL POINGFAMA reed suPermaMTZ-Z [Historic Downtown Zone r F'eght Tgqools !3 GARDENS Margalitavil .i iiollywood Beach Rcsa t.+ 1-19ey�A LYWOOD Holl LAKES Beach Brj - - r P0.RKSIDE• i ropn Genrme: The Big Easy Casino od alk 0 B1.2.2 Drivers Circuit will leverage its existing team of experienced W2 employee Driver Ambassadors, Local Managers and Supervisors in Hollywood,ensuring service performance and company operational standards. 14 of the 19 current Hollywood Driver Ambassadors live in the Hollywood community and all Driver Ambassadors have experience operating in the proposed micro -transit coverage areas. As a reminder to the City, all of Circuit's qualified W2, local, screened and background -checked Driver Ambassadors are a critical part of Circuit's proposed approach to this project. Circuit has built a successful, proud team in the City of Hollywood, and hopes to use and expand this team going forward. The average tenure of our Hollywood staff is 21.8 months. Drivers are required to speak fluent English and several are bi-lingual, many also speaking fluent Spanish. Many of our drivers in Hollywood have been working in the community for multiple years, live locally and have become true ambassadors of the area. This local experience is not something that can be taught or trained and has continued to become more valuable in delivering the best quality of service for the City. For more details on our driver training, qualifications and certifications, please see section 84, below. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 25 of 123 CIRCUIT Circuit's Hollywood team, fleet of event -ready GEM NEVs, 100% Electric Vans & Teslas at Safe Streets Summit 2023 B1.2.3 Technology Since the Sun Shuttle's launch in 2019, Circuit has used our custom proprietary mobile app to move over 500k riders. Throughout Sun Shuttle's lifetime the service has gone through 25 app upgrades to improve bug fixes, integrate fares and deliver smarter routing capabilities. Circuit's tech team has continued to grow, improve and roadmap new features and enhancements for 2023 and 2024. Jefferson Park • Your clover orivera°ed Hollywood (4 ® N P lease meet your driver within 3 minutes Cancel aide nrenwra J Hollywood G Do you need wheelchair access, cS Yes Eir L Hollywood ('i How many passengers do you have for this ride? Current version of the mobile app in Hollywood, including ADA request option, 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 26 of 123 6 CIRCUIT Circuit was able to integrate fares and user payment profiles into the app in March 2021 when the service went from fare -free to $1, and again in March 2022 with the $2 fare increase. More details, including a deeper dive into Circuit's Technology is available in Section 83.5 Technological Capabilities. B1.2.4 Timeline With robust infrastructure already in place such as experienced Hollywood Management, Supervisors, Driver/ Ambassadors, support from local Corporate staff, vehicles and maintenance, parking and charging, Circuit can seamlessly transition from existing services in Hollywood to this updated program. Circuit has direct access to the manufacturer and can add additional vans (beyond the current pilot with vans), within 30 days. Currently the Sun Shuttle program has been extended through July 2, 2023. Circuit is comfortable committing to operate the new service starting on, or if needed, prior to the existing contract ending. B1.2.4 Project Team and Organizational Chart Project Team Qualifications Partner/ Project Manager - Jason Bagley - Jason is a National Partner at Circuit, has over 12 years of experience operating similar services in South Florida and would be the primary contact for this program. He controls all South Florida operations and comes at no cost to the City of Hollywood. Jason currently oversees Circuit's national fleet operations for 190+ vehicles and our operations with 60+ vehicles in Palm Beach, Broward, and Miami counties. Jason has been operating 100% electric shuttle services in Broward County since 2011 and with his fleet expertise spends time consulting the GEM corporate technicians on vehicle diagnostics and new solutions. He will be the lead in preparing for and launching operations and will oversee local managers during operation, oversee ongoing maintenance, and coordinate any changes to service such as service expansion. He has been an integral part in launching service in several markets, as well as assisting in managing operations across the country and focusing on national quality control. Before joining Circuit in 2012, he worked as a Regional Manager for a full service National Parking and Transportation Company. He received his BA in Communication from Florida Atlantic University. Jason is based in Fort Lauderdale and is active in the community. Public Partnership Manager - Alana Wortsman - Alana brings 13 years of experience in the nonprofit sector, helping to create more sustainable communities. At Circuit, she now helps manage the public -private partnerships in South Florida. Alana works with current service cities on community engagement, events, public affairs, grant opportunities, and marketing materials. Alana was born and raised on Long Island, NY and has a Communications degree from SUNY Oneonta. Alana now resides in Hollywood, FL as her place to call home. For fun, you can catch her riding her bike down Hollywood Broadwalk or running with her dog along A1A. Regional Manager - Camille Santiago - Manages hiring, onboarding and scheduling for all South Florida operations and comes at no cost to the City of Hollywood. Camille currently oversees and schedules roughly 35 managers, supervisors and drivers in Palm Beach and Broward counties only. Her background City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 27 of 123 CIRCUI7 is Community focused relations with experience in transportation related industry. Manager and shift supervisor (explained below) onboarding is crucial to service success and having a dedicated manager with experience in multiple locations but at the same time hyper -focused in one area is crucial. Area Manager - Bob McCure - Bob is currently an Area Manager overseeing all day to day operations of Circuit's Broward locations. Bob has been with Circuit since 2015 where he started as a driver in Fort Lauderdale. His positive attitude, attention to detail and effective leadership has paved the way for several promotions over the years. Today, Bob manages Fort Lauderdale, Pompano Beach and Brightline Ft. Lauderdale locations and teams. Bob has used his experience in recruiting to successfully build and retain teams which has produced several supervisors and future location managers to keep up with company growth opportunities. Bob was born and raised in Plantation and now calls Fort Lauderdale home. CEO / Co -Founder - Alex Esposito - Started on a hunch that shared, electric rides would help alleviate parking congestion at the beaches, Circuit (formerly The Free Ride) has evolved into a last -mile mobility solution that's embraced by cities across the US. He has 10+ years of experience in on -demand electric micro -transit services. Prior to Circuit, Alex worked as a consultant for Accenture (NYSE: ACN) and in marketing for Vistaprint (Nasdaq: CMPR). He holds a BS in Finance and MBA from Bentley University. Alex has been a featured contributor at Smart Cities NY, LA CoMotion, 20-20 Cities Boston, South Florida Safe Streets Summit, Urban-X and LACI. He's been recognized as a Forbes Next 1000 Entrepreneur and a Association for Commuter Transportation (actweb.org) 40 under 40 award recipient. Alex is based between Circuit's Fort Lauderdale Office. COO / Co -Founder - James Mirras - Oversees all national operations and will work closely with Jason Bagley to plan and set up operations, hiring processes, tech improvements, reporting processes, metrics, and any additional requests of the City of Hollywood. James is the head of Operations and Finance. He has a total of 10+ years of experience in transportation services similar to those requested by this RFP. Beginning in 2011, James started the Hamptons Free Ride (now Circuit) operations in East Hampton, Southampton and Montauk, NY. His attention to detail, people skills, and strong work ethic helped create a solid foundation that the company has been able to grow from. James moves between the company's locations, focusing on business development, management training, vendor relations and overall strategy. James received his BS in Finance from University of Florida. After graduating in 2009, he worked for Morgan Stanley (NYSE: Transportation Development Coordinator - Isabella Downes - Isabella is a Transportation Development Coordinator at Circuit, supporting sales and partnership teams to launch on -demand 1st/last mile mobility solutions. Isabella has 5+ years experience working to drive innovation between public and private entities. She has launched over 10 micro -transit services that are meant to act complementary to existing transit infrastructure or as stand alone services in light of no other transit options. Isabella has published two studies exploring transportation access in various US cities and the impact access has on socioeconomic development. Isabella holds a BA in Public Relations from Wayne State University and an MA in Sustainable Urban Development from DePaul University. In addition to her role at Circuit, Isabella serves on the Young Professionals in Transportation- NYC Board as the Director of Programs Co -Chair. She is very passionate about solving complex transportation justice issues. Head of Technology - Tucker Costello - Tucker is the Managing Director, Internal Development for Circuit. He handles internal business and technical development. He has over 5 years of experience in transportation services similar to those requested by this RFP. He handles new app deployments, City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 28 of 123 CIRCUIT including testing and ongoing support. He works closely with our operations teams to incorporate partner, driver, and rider feedback from our locations to ensure a seamless experience throughout our platform with timely and relevant updates. Tucker holds a BA from Skidmore College. Over a decade of hands-on hardware and software implementation has given him a deep understanding of how technology enhances our work. Tucker would handle the location deployment within the mobile app, testing and coordination with operations staff, handle features requests, and lead ongoing testing and technical support. In House Counsel - Anita Chen - is counsel for business development. Anita received her BS in Finance and Marketing from New York University and her JD from Touro College Jacob D. Fuchsberg Law Center. Prior to law school, she worked at Bankers Trust Company in New York City as an associate in their commercial paper department. As a lawyer, she worked for LeBoeuf, Lamb, Greene & MacRae as a litigator representing clients including Lloyd's of London, Prudential Financial and Barneys New York. After several years in the private sector, Anita joined Manhattan Legal Services representing low-income residents in New York City. She now counsels for many small -businesses including taxi medallion companies, real estate holding companies, bars and restaurants. Anita has been with Circuit since 2018. Organizational Chart Operations & Finance COO / Co -Founder James Mirras National Partner: Jason Bagley Public Partnership Manager: Alana Worlsman Local Manager Shift Supervisors, Drivers/Amba ssadors Circuit Transit Project Manager - Jason Bagley Planning & Communications CEO { Co -Founder: Alexander Esposito Transit Development Coordinator: Isabella Downes Technology Head of Technology: Tucker Costello FL Regional Manager: Camille Santiago Legal & Research In-house Counsel Anita Chen B2. Environmental & Sustainability Benefits Marketing & Ad Sales (Ad Sales oplional) Managing Director - Marketing, Sales & Communications: Alyson Brown We understand and appreciate the City's desire to implement environmentally friendly services to the City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 29 of 123 6 CIRCUIT community. With the Sun Shuttle, Hollywood was a first -mover in Florida as it relates to deploying electric vehicles into public services. With the current Sun Shuttle program, Circuit and the City are currently helping to avoid over 9 Metric TONS of GHG emissions per month. Circuit applauds the City of Hollywood for its committed, forward thinking and dedicated approach to solving last mile, congestion, and emissions challenges and the strong commitment to a sustainable fleet. Circuit remains committed to using only 100% battery electric vehicles. The vehicles are ideal vehicles for short-range, sustainable, about -town transportation and Our 100% electric fleet exceeds the RFP's specifications for "environmentally friendly and sustainable vehicles". Fortunately, impact is inherent in the service we offer. The more shared rides that we provide, the more emissions and vehicle miles traveled (VMTs) are reduced. There will be a heavy emphasis on ridership and we will measure success based on metrics including but not limited to: total ridership, riders per ride, riders/hour, jobs created, connections to transit, customer experience, and GHG emissions reduced. High ridership shows us that riders are happy, the service is priced effectively and the design meets the needs of the community. High ridership also reduces the Cost Per Rider (CPR). Single Occupancy Vehicles are bad for Cities. Circuit hopes that this program will continue to demonstrate how eco-friendly, shared and sustainable programs can help reduce the need for single occupancy vehicles (SOVs), promote ridership on existing Transit, create jobs and reduce commuting costs, GHG emissions and VMTs. Electric first/last-mile micro -transit is a great option for all types of communities and has proven to be a success in Hollywood. Tracking the environmental benefits will be a priority moving forward and will help to unlock more funding from upcoming environmentally focused grant programs. Circuit has been fortunate to receive grants for environmental reasons including but not limited to our programs with NYSERDA, Clean Mobility Options Grants (CMO), CARB Funding (California Air Resources Board) and others. Circuit will track greenhouse gas emissions and tailpipe emissions reductions. We can provide estimates based on projections for vehicle miles traveled and FHWA and EPA metrics and constants for average vehicle miles per gallon by vehicle type and carbon constant for gasoline fuel. We can also generate these based on a shared ride model including ridership, average trip distance, and FHWA and EPA constants and metrics. B3. Vendor / Contractor Capabilities B3.1 Background on Circuit Circuit has enjoyed working with the City of Hollywood since 2019 to launch and operate the Hollywood Sun Shuttle. With over 11 years of experience, Circuit has established itself as a national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. We have a currently existing fleet of 13 electric vehicles, and a team of 19 EV trained and W2 paid employees in Hollywood. Additionally, we have a corporate team already in place in Hollywood, Florida with expertise in national operations, marketing, advertising sales, technology, reporting, and expansion. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 30 of 123 6 CIRCUIT Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Circuit prides ourselves in closing first / last mile gaps and providing an enjoyable and safe rider experience. This encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as we have seen in Hollywood since the launch of Sun Shuttle. Specifically, Circuit has been the most successful in: 1. Connecting riders with local destinations including local businesses, restaurants, nightlife, transit, and parking 2. Encouraging ridership and ridership on other forms of transit 3. Forming public private partnerships (PPPs) with cities, developers, entertainment and sports complexes, and local agencies to craft services for hyper -localized coverage areas 4. Building local, trained, w2 and background -checked teams that maintain a level of quality control and understanding of the area creating an enjoyable customer experience. B3.2 General Company Information - CONFIDENTIAL General Information Within the last five years, Circuit has operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities, including City of Hollywood, City of Fort Lauderdale, City of Pompano Beach, City of Wilton Manors, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We have a current service contract with Brightline Trains. We have also privately funded services in Miami, Pompano Beach, and Palm Beach Gardens. Circuit also has experience with FDOT funding requirements. • Business Name: Circuit Transit Inc. (wholly owned Subsidiary of TFR Holdings Corp) • Corporate Headquarters: 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Phone Number: 646-504-3733 • Website: www.ridecircuit.com • Corporate Employees: —32 Full Time • Driver Ambassadors: —360+ o Full Time: 159 o Part Time: 154 • Professional Staff: Circuit has 92+ employees working in Broward County, with 19 in Hollywood. Circuit has a total 164 South Florida employees. • Employee Retention: (Quarterly Avg): —94%+ • Local Hollywood Address: 2031 Harrison St, Hollywood, FL 33020 Circuit has a current office in Hollywood Florida. If selected for the next iteration of the Hollywood Sun Shuttle service, Circuit will use the local office at Buro at 2031 Harrison St, existing vehicle charging and parking at Circ Residences/ Publix garage at 1780 Polk St and at Costa Hollywood Beach Hotel at 777 N. Ocean Dr. Additionally, Circuit has a nearby regional office at 501 E. Las Olas Blvd, Suite 200, Fort City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 31 of 123 6 CIRCUIT Lauderdale, FL 33301.Circuit has a Corporate office at 777 S Flagler Drive, Suite 800W, West Palm Beach, FL 33401 • Business Incorporation Date & Location Circuit has been operating in Florida since 2011 through its wholly owned subsidiaries Eco Cab LLC and South Florida Free Ride LLC. Eco Cab LLC and South Florida Free Ride LLC were organized and formed in the State of Florida in 2008 and 2012 respectively. As a part of the restructuring of the companies, Circuit Transit Inc was incorporated in 2018 in the State of Florida acquiring Eco Cab LLC and South Florida Free Ride LLC. Circuit Transit Inc, previously TFR Transit Inc, is a wholly owned subsidiary of TFR Holdings Corp, which is incorporated in the State of Delaware. • Local Business and Legal Status - Circuit Transit Inc is a C Corporation incorporated in Florida. Circuit Transit, with its affiliated operating companies, has been operating in Florida since 2011. Circuit is a local business with current operations in Broward County in nearby communities including Pompano Beach, Fort Lauderdale, and Hollywood as well as a partnership with Brightline. Circuit operates over 40 on -demand micro -transit services across the US. Circuit is the operator of the Hollywood Sun Shuttle, Pompano Beach Circuit, West Palm Beach Circuit, and Brightline+ shuttle services. • Business Licenses, Permits & Certifications Circuit has all required documentation in place to operate the services described in this RFP in the State of Florida and has operated similar services in Broward County. o EIN: 82-4586300 o DUNS: 117547537 o US DOT: 3562459 • State of Florida, Applicable Code & Regulations: Circuit is fully licensed and certified in the State of Florida at the time of submittal for the type of goods/services to be provided. Circuit understands the regulatory requirements for the services to be provided and has met them for other city contracts. Circuit can meet these requirements and will adhere to all applicable code regulations at the Federal, State, and City levels. Primary Contact Person: Jason Bagley, Partner, National Operations - jason@ridecircuit.com - 305-494-1612 Additional Points of Contact : • Alexander Esposito - CEO & Co -Founder - alex@ridecircuit.com • James Mirras - COO & Co -Founder - james@ridecircuit.com • Isabella Downes - Transit Development Coordinator- isabella.downes@ridecircuit.com 734-478-4732 Business Structure, Parent Company and Subsidiaries Circuit Transit Inc. is a wholly owned subsidiary of TFR Holdings Corp. Eco Cab LLC and South Florida Free Ride LLC are wholly owned subsidiaries of Circuit Transit Inc. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 32 of 123 CIRCUIT Evaluations and Reporting Staff Evaluations Circuit conducts regular management and staff performance reviews on a quarterly basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. Leveraging Data to Improve Performance We use the data we collect to continually improve our services and increase system efficiencies and quality. We analyze this data to make operational improvements - not just for reporting on performance. That ensures continued improvement through real-time changes combined with the operational management structure Circuit puts in place. For more information on how we use data to improve our services and our technological data capabilities, please see Section B3.5 Technological Capabilities. Other Reports - Maintenance, Customer Service Circuit can provide other reports and updates as needed by the City and can include these in regular monthly reports as well. Circuit uses fleet management software to maintain logs and important information about its fleet status and maintenance. Our internal team manages and logs customer service and feedback. We also can include spatial mapping, such as the report below. Current Projects: Circuit has experience operating electric micro -shuttle operations in 40+ locations across 9 states, including: Florida Services New York Services Hollywood New Rochelle Pompano Beach Williamsburg (Brooklyn) Fort Lauderdale East Hampton Wilton Manors Southampton West Palm Beach Montauk Palm Beach Amagansett Miami Hauppauge Industrial Park (Clean Air NY Pilot) Brightline+ (Fort Lauderdale, West Palm Beach, Miami stations) New Jersey Services Gardens Mall (Palm Beach Gardens) Asbury Park The Ben Hotel Belmar Shore California Services San Diego Texas Services Santa Monica Dallas Marina del Rey West Dallas Venice Austin Culver City Houston Huntington Beach Other State Services Inglewood Boston, MA SoFi Stadium (NFL games, Super Bowl) Plymouth, MA Chula VistaLong Beach City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 33 of 123 6 CIRCUIT Circuit has been fortunate to work with a number of cities and private clients on many micro transit projects that are similar to the services being described in the RFP. To learn more about our past project experience please reference section 85.2 Past Project Experience. Experience, Awards and Recognition - Circuit has been fortunate to work with, learn from, and be recognized for various Micro -Transit Initiatives around the US. For more information on Circuit's Experience, Awards and Recognition, please see Section 85.1.3 Micro -Transit Operations Experience. Experience with Drivers, Hiring, Training, Performance - Please see more information about Circuit's experience with a W2, employee driver workforce in Section 83.7 Driver Capabilities. B3.3 Financial Capabilities - CONFIDENTIAL As shown by its experience in Hollywood, FL, Circuit has the financial capabilities to run, manage and scale this program. Circuit recently raised a Series A round of financing that was lead by Tribeca Venture Partners with additional investments by CitiBank3Impact Engine, Los Angeles Cleantech Incubator (LACI)'s Impact Fund and has previously received investments from notable investors including Urban-X, Third Sphere and the BMW Mini Group of North America. Circuit would be happy to provide more detailed evidence of our financial capabilities upon request. For general guidance, Circuit's 2022 Annual Revenue:—$15.5M USD B3.4 Revenue and Funding Capabilities B3.4.1 Advertising Capabilities Circuit is able to continue to offer third party advertising as an additional revenue option. Circuit currently offers a revenue share of advertising sold and executed on the service, and will continue to do so to lower the cost of the service for the City of Hollywood. Circuit has a successful history of planning, selling, and executing advertising campaigns for a variety of local and national advertisers with the City of Hollywood. The brand has a clean track record and is recognized as a reputable transportation company as well as a dependable media vendor. Advertising options include exterior vehicle wraps, interior digital displays, email/social campaigns, and product sampling. Circuit's in-house ad -sales team has 45+ years of combined experience designing, planning, selling and executing transit media campaigns. This advertising program can also help to promote local businesses, as we've seen by working with groups like Billy's Stone Crabs, Ritas, and the Hollywood Golf Course. We see advertising as a way to reduce costs and provide a fun and engaging experience for the riders. We have found that brand sponsors improve the rider experience and the methods Circuit uses to advertise on behalf of its advertisers can also be used to market its services to future riders. Circuit has found that 3 https://www.prnewswire.com/news-releases/circuit-raises-11m-series-a-to-expand-ev-shuttle-business-301619296.html City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 34 of 123 CIRCUIT our parameters around appropriate ads align well with those of our partners, and the City would continue to have final say on what advertisements are allowed and what would not be permitted. Any advertiser and specific content would be submitted for City approval. Based on our confidence in securing advertising partners, Circuit has included a guaranteed discount to the City as further detailed in section B.10. Some examples of past campaigns are included in the images below. QUORE Local businesses advertising on Circuit vehicles in Hollywood, FL. B3.4.2 Fare Revenue Capabilities - CONFIDENTIAL Circuit has experience operating fare -based services in Hollywood, FL. In 2021 Circuit implemented a low-cost fare into the Hollywood Sun Shuttle program. The $0 service moved to $1 and Circuit saw the total ridership continue to grow, despite the increase. Upon further investigation, Circuit learned that the lack of impact on demand caused by the fare was largely due to the large increase in TNC prices in the area. In this example, the average TNC fare was over 4X higher, for rides starting and ending in the area. Furthermore, the team found that fares had an impact in reducing cancellations from riders and therefore led to a more efficient system that moved more riders. This fare model has worked well and Circuit has regularly reported on these fares and used them to reduce the cost of the service to the City of Hollywood. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 35 of 123 CIRCUIT Circuit's technology includes capability to charge fares on a flat fee basis as well as dynamic pricing, discount codes, and group rates. We have tested and proven technology, policies, and programs for offering fare -based programs. Our mobile app can accept payment via debit, credit, and prepaid cards. The application has the ability to charge a fee for service and has security in place to store encrypted credit card information via a third party integration with Stripe. For this program, Circuit will offer a flat fare of $2, keeping the fares consistent with how they've been structured in the past. Circuit has the ability to adjust this fare as needed, at the request of the City. Circuit can also "sell" promotional or access codes to local businesses so that they can prepay fares for employees and or customers. This approach can be useful in getting more financial support from the local business community and aligns with the City's goal to make the program more financially sustainable. As part of the alternate options in Alternate Option C, Circuit has mapped out how increasing the average fare to $3 would impact the net cost of the service. Circuit, if the City is interested, can build a program that automatically adjusts fares based on the zones traveled to and from. For example, it might be $4 to go from Zone 3 to Zone 1, but only $2 to travel within a zone. Using this approach can increase the average fare collected per rider across the system. We can also cap the total fare per ride so adding additional riders will be less expensive than the first one. B3.4.3 Grant Sourcing Capabilities Circuit prides itself in our ability to help our partners source funds for initial launches, service expansions and to pilot new zones. Now, more than ever, grants are available to implement sustainable micro -transit systems that provide equitable and accessible transportation options that give way to environmentally forward thinking solutions. Our team, as we discover appropriate grant opportunities, will bring possible funding solutions to the City. Circuit has successfully secured grants and/or worked with Cities on grant programs in NY, CA, NJ and FL. Circuit has also been selected for and awarded grants from the State of California and State of New York with its municipal partners, including a recent Clean Mobility Options grant in 2021 and Clean Transportation Challenge Planning Grant for Electric Mobility in 2022. B3.5 Technological Capabilities - CONFIDENTIAL Circuit's custom proprietary mobile app for requesting rides available for Android and iPhone is available in both English and Spanish, with the ability to add additional languages to the platform as needed. Website: www.ridecircuit.com Apple: https://apps.apple.com/us/app/ride-circuit/id988052033 Android: https://play.google.com/store/apps/details?id=com.thefreeride.rider Circuit has developed its technology over the past 11 years and has built the technology with a variety of features that can be turned on and off, depending on the coverage area. Some of these features include approaches for smart spot locations vs fully on -demand, a pooling algorithm to maximize the utilization of the vehicles, dynamic fare models with flexible pricing and discount options, ADA accessibility and request features, Spanish language options, ratings and reviews and a number of other features. As the City is aware, our features have been built using feedback from riders, drivers and customers, utilizing the data generated across millions of rides. Since launching the Sun Shuttle service, we've introduced multiple new City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 36 of 123 6 CIRCUIT versions of the app every year and continue to strengthen our roadmap of new features and options. This process is ongoing as we consistently strive to create the best user experience for our riders and partners. Riders have consistently rated our services very highly, both in internal and external surveys as well as the app stores. We have a 4.8 rating on the App Store and a 4.5 on Google Play (out of 5 stars), distinguishing us as the highest rated service on the Google Play Store compared to other micro -transit and rideshare services. We are committed to excellent customer experience and long term success, and our customer service team replies to all reviews in the app stores. The app is designed specifically for running and managing these types of on -demand, last -mile EV shuttle services and has been built and optimized based on data gathered from over 5M rides along with rider and driver feedback. Our user app is complemented by our driver facing app and management dashboard - a technology suite that we built specifically for our neighborhood electric vehicle operations. Circuit owns the app, all of the data, and can provide robust data reports, often limited by firms using white -labeled solutions. This further allows the team to make customized adjustments as needed by the City. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our dynamic pooling feature has resulted in 30%+ increases in ridership using the same number of cars and operating hours. This is true when we measure against our own services (turning pooling on and off) and also true when compared to other operators nationally. Pooling not only increases ride efficiency, it also decreases traffic, emissions and cost -per -rider, where we've proven to be more effective than other service operators. Unlike many white label solutions, Circuit owns its technology and is able to quickly and flexibly make adjustments and improvements. We are constantly improving the service and adding new features, which would continue to be available to the City at no additional cost. As with other local operations, Circuit can adjust the service territory, hours of operation, and other factors in a timely manner during the planning or implementation stages as needed - such as adding new service territories, adjusting temporarily for special events, adjusting seasonally, adjusting fare, piloting new zones etc. We also have a system in place for notifying riders of any changes to service, including in-app messaging such as updates to safety protocols and emergency conditions (hurricanes, flooding, etc). B3.5.1 Ride Request App Circuit has a custom mobile application available for iOS and Android phones where rides can be hailed within a geofenced zone. This application is a fare -integrated service model and is very user-friendly. Within the app, the user can see information about the service, add payment methods, see the coverage area map, select their desired pick up and drop off within the geofenced coverage zone, input number of riders, and request a ride. They are shown the estimated wait time, the location of the assigned car while on its way, and are alerted when the driver is close. After their ride, they can give a rating. Drivers receive notifications of the requested rides. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 37 of 123 CIRCUIT The service territory is a geo-fenced coverage area that ensures rides can only be requested and completed within the service territory. Our team makes sure that these geofenced zones include exactly the territory desired and that riders can make a request anywhere within this zone. We can also exclude roads and highways with speed limits higher than 35ph within this zone to ensure vehicles are not dispatched to areas where pickup is not possible due to speed limits. Key Advantages of the App • On -Demand; • Ability to add pre -determined Smart Stops to reduce wait times in larger zones • Data Tracked for Ridership, Reporting, Heat -mapping & Management purposes; • Ability to notify riders of service disruption through multiple avenues. • Ride pooling to reduce congestion and wait times. • Fare Collection features with Discount Code Options • Driver facing capabilities to communicate with riders via text and call prior to boarding the vehicle Circuit is working on several integration projects and can work with the City and County to integrate the Circuit rider app with other transportation applications, including applications that might be introduced with the upcoming fixed route community shuttles. B3.5.2 Driver App Capabilities Circuit's driver app and proprietary dashboard is used to manage drivers and generate reports. Each of our drivers is provided a company phone to see ride requests, safely communicate with management and riders, and optimize routes. Our operations and technology teams work closely together to test new features and updates and fix any issues that arise. Our hailed ride feature enables drivers to track non-app-based requests through the driver app. With our pooling feature, multiple rides are able to be assigned to a driver and are viewable in a queue format to the driver. Circuit can work with the City for any desired technology integrations, and can provide any necessary performance and data reporting. Ner,l,orhnoc Markel RTH CENTRAL ROYAL PNINCIANA . t•zs • tilVwo •'. ;St. �•• Hall.' •• RDENS The El Rd West Lake Park Shiid„ �I (:harao Ride request heat map from Hollywood Sun Shuttle Program City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 38 of 123 CIRCUIT B3.5.3 On Demand Coverage Zones and the Smart Stop Approach For point-to-point service, a rider can go to and from any location within a geofenced coverage zone, typically focused on a small, localized coverage area. As mentioned in our alternative options, a capability of our technology includes the ability to set up a smart stop approach. The smart stop approach allows the rider to go to and from any predefined smart stop within a specified coverage area. A smart stop could be a predefined location at a school, transit hub, affordable housing community - or these could be spread throughout the community every few blocks, for example. We believe the smart stop approach is beneficial when covering larger service zones Circuit is flexible and able to adjust service before and after launch of services. As data comes in, Circuit can work with the City and the community to fine tune the service to best support the community shuttles in each zone. Please see below for a sample of proposed smart stops by zone. MTZ-1 Smart Zone Stops • The Diplomat Beach Resort, 3555 S Ocean Dr. • Harry Berry Park, 301 Azalea Terrace • Arizona Street (By Taco Shack, across from Billy's Stone Crab) • Charnow Park , 300 Connecticut S. • Hollywood North Beach Park, 3601 N Ocean Dr. • Walmart, 2551 E Hallandale Beach Blvd MTZ-2 Smart Zone Stops • Young Circle • Publix, 1740 Polk St. • Washington St. • Hollywood City Hall, 2600 Hollywood Blvd. • 930 S 26th Ave. MTZ- 3 Smart Zone Stops • Publix Supermarket at Hollywood Mall, 3251 Hollywood Blvd. • David Park Tennis Center, 510 N 33rd Ct. • Broward County South Regional Courthouse, 3550 Hollywood Blvd. • Orangebrook Golf & Country Club, 400 Entrada D. • Bob Butterworth Park, 5202 Washington St. • Memorial Regional Hospital South, 3600 Washington St. • Washington Park, 5199 Pembroke Road • Harrison & S 56th Ave • Sal Oliveri Veterans Park, 4701 Tyler St. B3.5.4 Using Data to Steer Service Operations Circuit has 4+ years of information from our other shared, on -demand, electric shuttle services, allowing the team to utilize data from the Sun Shuttle, as well as other nearby Broward County operations and other comparable operations around the country. Consideration taken when forecasting ridership: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 39 of 123 6 CIRCUIT • Size of the Coverage Area • Input from local stakeholders • Hours of Operations • Performance of Comparable Programs • Marketing to grow ridership • Other transportation in the area While our data, local outreach, analysis, and research provide valuable insights month over month, we understand there will be unknowns and that we must monitor data and work closely with local stakeholders to make sure that we continuously adjust and improve the service to make sure it's set up for long-term success in the City of Hollywood, as we have done since Sun Shuttle's 2019 launch. We have refined our approach and recommendations in close coordination with City and CRA officials. Circuit's Data Dashboard, Analysis and Expanded Features Since starting the program in 2019, Circuit has delivered monthly data reports to the City of Hollywood. By leveraging data from upwards of 17,000 transactions in a month, we've developed a healthy data set that provides information on top pick up and drop off locations, insights into ridership broken down by service hour and day, and the ability to monitor ridership growth throughout the service's lifetime. The system has also gone through numerous updates over the years and we're proud to share that in the last 3 months we've built a relational database that integrates numerous data sets to help with data visualization, analysis and reporting. If selected for the next phase of the Hollywood Sun Shuttle program, Circuit now has the ability to add additional licenses for our City partners. Our ability to collect, record, clean and present data is always improving as we believe data is a key factor in providing an excellent standard of service. Circuit has recently partnered with Snowflake to create new databases that will allow for faster reporting, more flexible data analysis, and better visualization of data. If selected, Circuit looks forward to sharing these new capabilities with the City. Our next iteration of data reporting is a great value add for operations and transportation planning, this dataset can be a particularly valuable asset for the Cities long term urban planning initiatives. There are examples of updated data reports in Appendix 2, below. Pictured here is an example of the new zone -based analysis and heatmaps that have already been built. B3.6 Vehicle Capabilities In line with the RFP's desire to have a sustainable fleet, Circuit proposes to use the currently existing GEM E6 all-weather, 100%-electric cars from Polaris Inc and Ford E-Transit EV vans. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 40 of 123 CIRCUIT Sea Turtle Nesting Season Artwork on GEM Neighborhood Electric Vehicle Neighborhood Electric Vehicle (NEVs) Circuit will continue to use GEM E6 all-weather, 100%-electric cars from Polaris Industries. The slim and efficient design reduces interference with traffic and decreases passenger load time. The cars are ideal for short-range, about -town transportation. The cars are easily kept clean and are outfitted with comfortable seats, ample legroom, fans, 3-point seatbelts, cargo space, and a friendly, local ambassador/ driver. They include all-weather options, and Circuit operates these vehicles in South Florida markets year-round. The car's design is fun and inviting in nature. Hollywood Sun Shuttle riders have responded very favorably to these vehicles. our Local Electric Shuttle RNA Download the App to Ride 0 j Ford E-Transit Electric 13 Passenger Van Ford Electric,' pa+ssenoer Van There are a number of electric passenger van options that Circuit has used in other markets. There are OEM options as well as conversion technology options. Circuit has directly used Lightning Systems and Maxwell converted electric passenger vans. They are ideal for roads with speed City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 41 of 123 CIRCUI7 limits above 35 mph, programs requiring higher capacity, suburban trips, and can be outfitted for ADA accessibility. ADA Service Vehicles We are able to offer one (1) Ford E-Transit EV Van which offers a full automated lift and the ability to secure wheelchairs within the vehicle, and 8 total seats (as opposed to the usual 12, + driver). Additionally, we are able to offer one (1) WAEV (Formerly Polaris) GEM e6 ADA vehicle which offers a full, fold out ramp and the ability to secure wheelchairs within the vehicle, and 4 total seats (as opposed to the usual 5 seats, + driver). Circuit is pleased to offer this vehicle to the City at no additional cost, as it is a part of the existing Hollywood Sun Shuttle existing fleet. Samsara Al Dash Cameras Circuit has recently installed Samsara Al bi directional Dash Cameras in the entire fleet of shuttles in Hollywood. These cameras use computer vision to analyze the road and driver behavior in real -time —making it possible to detect distracted driving and even warn drivers of an impending collision, helping prevent accidents before they happen. Any incidents of distracted driving or harsh braking events trigger an alert to "watchers" of specific vehicles. This group includes direct local management, Regional and Corporate Management. Circuit Management staff can view real time video and still views of the interior and forward facing exterior view of the entire fleet at any given moment. For any incidents the footage can be viewed and saved to determine fault of any accident. E Trip Timeline 16m 45s LIMIT 30 All Videos & Images 4:S4 PM 4 56 PM 4-. SR PM S:OO PM 5:02 PM 5:04 PM 5:06 PM 4:52:25 PM EST > Next Trip Feb 16, 4:52 PM EST ▪ Unassigned a /(3gn) • 9145 V. Johnson Sr Hollywo AND =N� PA '(SIDE ®' Mepde[a 02023 1 km Latest Trip HOLLYWOOD BEACH , Terms of Use Z1789 Tyler Street, Hollywood, FL, 33020 Feb 16, 6:09 PM EST (16m 45s) 1700 Polk Street, Hollywood, FL, 33020 Feb 16, 4:52 PM EST AUTOMATIC SNAPSHOT Retrieve Video Samsara Al Dash Cam dashboard with both views, saved footage and trip details including trip route, duration and pick-up and drop-off locations. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 42 of 123 6 CIRCUIT B3.7.1 Vehicle Maintenance Capabilities Our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. Each vehicle within our fleet has a unique ID. Our operations team tracks vehicle characteristics and status through fleet management software and communicates this status to Regional Management and other corporate team members through shared documents and project management software. These characteristics and status include driver vehicle check forms, current and pending advertising campaign information if any, maintenance records, assigned operating location or special event, mileage, as well as general information such as color, make, model, year, features. Drivers check vehicles before and after each shift and fill out a vehicle check form. They perform cleaning duties before, during, and after their shift. Any issues are noted and reported to local managers, who coordinate maintenance and repairs. We have trained and certified maintenance staff in each operating region, and would train a local maintenance team in Fort Lauderdale to manage regular and ongoing maintenance for local operations, with manufacturer certification for the vehicles in use. B3.7 Driver Capabilities Circuit has a robust hiring and training program backed by standard operating procedures, driver manuals, and emergency and health & safety plans designed to provide high quality customer service through a fun and convenient on -demand service. As now with the current Hollywood Shuttle, Circuit will continue to ensure all drivers meet and follow the required guidelines as required by the RFP. As the City of Hollywood is aware, Circuit prefers to hire local w-2 Driver Ambassadors from within our service area who have local knowledge and experience. We focus on hiring drivers with high degrees of customer service and professionalism as well as local knowledge of the community, as our drivers are ambassadors for the local community.This model reduces greenhouse gas emissions by keeping workers local and supports the local community by providing jobs. Currently, 14 of our 19 Hollywood Sun Shuttle Drivers are Hollywood residents. You can find further details in the Driver Model section below. Quality Control is why we have successful operations throughout the country with several locations running for more than 5 years. We focus on recruiting, hiring, onboarding and training service oriented candidates with a strong driver safety record. Along with Driver Ambassadors we employ location Supervisors, Location Operations Managers, Regional Operations Managers and local corporate support. We use several training and monitoring programs including our own admin dashboard (backend of the Ride Circuit app) for a real time look at activity in the field - driver/ ambassador gps location, trip queue, availability status and rider reviews of the Driver/ Ambassador. Samsara Al Dash Cams provide a real look into the individual vehicles. Can record any video clips and alert the supervisor and management teams for any harsh events. Regular feedback and reviews by management to address any areas of concerns and give feedback. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 43 of 123 6 CIRCUIT B3.7.1 Driver Model Each Circuit location has a dedicated team of managers, supervisors and drivers to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. Upon award of this contract, Circuit will be easily able to leverage our current driver ambassador team, and as needed, develop and provide a more specific staffing and personnel plan tailored to the final service scope. Please see below for the positions that are staffed to make up Circuit's Driver and Fleet Team: • General Manager / Operations Manager: Full time hired positions (depending on scope). Responsible for day-to-day operations, vehicles and staff. Reports directly to the Region General Manager. Direct reports are Shift Supervisors and Driver Ambassadors. Perform dispatch and customer service responsibilities as needed • Shift Supervisor: Full-time hired positions. On -site at all times during service hours. Perform dispatch and customer service responsibilities as needed. Additional training and responsibilities. All shifts include at least 50% of shift driving in service. Shift reporting and "hand-off" submissions • Vehicle & Warehouse Maintenance Manager: Circuit regional technician licensed and certified. Weekly, monthly & quarterly vehicle maintenance schedule. Direct contact with vehicle manufacturers and systems. Additional responsibilities, response, and reporting requirements as specified in this CFP. As needed, other operational staff may be trained and certified to assist Maintenance Manager with maintenance responsibilities • Driver Ambassadors: Full-time and part-time employees (Circuit hired, W2 employees). Living -wage pay and benefits. Follow Circuit operational policies and local rules for revenue service • Driver Staffing: We first hire a base of full-time, set schedule drivers and then a base of part-time, set schedule drivers. We then hire a smaller group of fill-in drivers who do not have a set schedule but actively work each week to round out the schedule, either picking up any open shifts known in advance and/or fill in on call. We have a combination of longer shifts, allowing time for finishing rides, cleaning their vehicle, and checking out. We stagger and mix in shorter shifts throughout the day based on demand data learned over time to maximize efficiency. Circuit uses shift scheduling software to plan its staff schedules and make the process seamless for employees. What We Look For In A Driver Ambassador • Outgoing, Inviting, Friendly • Local Resident and/or Local Knowledge • Safe & Responsible • Customer Service experience • Team oriented • Self -Motivated with a focus on development • Dependability Driver Requirements • Legal: All Circuit drivers must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. • Insurance Clearance: Background Check: All Circuit drivers must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 44 of 123 6 CIRCUIT • Personality: Circuit employees are more than drivers. Everyone is an ambassador to both the Circuit brand as well as sponsor brands. We look for motivated, outgoing, excited and responsible employees to represent our brand. • Pre -Hire Driver Exam: Potential hires lastly go through a physical driving exam accompanied by the Operations Manager. The Circuit Pre -Hire Driving Exam is submitted to the Regional GM for final approval. B3.8 Customer Service Capabilities Customer Service One of Circuit's core values is customer experience. Circuit focuses on hiring drivers and operational staff that exhibit excellent customer relations skills and value experience in customer service. We include customer relations as a part of our training program, which includes updates to policies related to safety and responding to rider concerns. We hire locally and prefer drivers that are familiar with the local community to act as an ambassador as well as a driver. We are committed to excellent customer experience and long term success, and our customer service team makes a point to reply to all reviews in the app stores. Circuit currently maintains a local Hollywood and South Florida workforce of managers, shift supervisors, and driver ambassadors in its operating locations, which are all trained in customer service. Circuit also has a regional manager in place, who manages operational functions such as permitting, maintenance, vehicle procurement, vehicle and driver insurance onboarding, hiring and training across multiple locations to maintain a consistent level of quality and operating efficiency. They are also integral to preparing for and launching new operational locations as well as coordinating new app feature launches. Our local operating and management staff are available during operating hours, which vary by location and are determined in cooperation with local partners. Training for employees involved in customer service include on-the-job training using pre-existing SOPs and quick reference guides for template responses to a high majority of common questions. This covers training with guidance specific to phone, ride request app, and email inquiries as well as those that might take place in -person. These employees have direct supervisors to reach out to for approval on sensitive topics to ensure compliance. Training is a multistep process that begins with shadowing another employee, hands-on training with supervision, and continued ongoing training. We have a multifaceted customer inquiry, and contact system, which our staff are trained to use and keep accurate logs. Operational staff are also involved in our local community outreach efforts, including representing the company at local community events. All staff are trained to respond to customer needs and handle any complaints in a timely and courteous manner. Riders can submit feedback within the mobile application and through the website, email and by phone. Circuit's national corporate team monitors these as well as social media accounts and app store feedback/ratings. The national team will direct users to a local manager if and when needed. We also conduct regular rider surveys to analyze and improve our service offerings. Our team continually works to make its technology and information about its services accessible broadly to the local communities it operates in. As mentioned in Section 83.5 Technological Capabilities, our mobile app is available in English and Spanish. We have bilingual drivers and can include hiring preferences City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 45 of 123 6 CIRCUIT for additional language capabilities. We have also created marketing materials in both English and Spanish. Circuit's website and location pages include accessibility features, and our operations staff are trained in providing equivalent service and any additional assistance needed for riders with mobility impairments and disabilities. Our local teams can also assist riders in downloading the app, providing information about the service and the community, and responding to questions. Historically Circuit has seen driver ratings of at least 4.8/5 stars in all of its markets, and locally has an average of 4.9 over the past two months. Many of our services have a majority senior (65+) ridership who use our services frequently for local trips and errands. Seniors have been strong advocates for our services. Our high ratings and strong local support are a direct result of the positive customer experience created by our drivers. Circuit will continue to provide updates and reports on Customer Service to the City as needed. B4. Driver's Qualifications Hiring Process Each Circuit location has a dedicated team of local managers, supervisors and driver ambassadors to ensure service performance and Company operational standards. Circuit builds successful, proud teams and focuses on development and retention. We would be able to leverage our existing Hollywood and operational experience and infrastructure to quickly and efficiently continue to staff Sun Shuttle as needed. As the City of Hollywood is familiar, Circuit's drivers are more than just drivers. They act as local ambassadors; representing the city, providing local knowledge and encouraging local business. All driver ambassadors will be provided with a company uniform and name tag. All Circuit driver ambassadors must be at least 21 years of age, have an active driver's license for at least 3 years, and must have a clean driving record with no accidents or tickets. All Circuit driver ambassadors must be cleared to drive by our insurance carrier through Motor Vehicle Record and/or Background Checks. For this program, we would implement the required background check and provide any needed documentation to the City. As required, we will implement the required FDOT Drug & Alcohol testing. We have identified a Florida based company, Accredited Drug Testing where we would establish a company account for testing. Accredited Drug Testing uses Quest and LabCorp national collection site network. Circuit will always commit to a local hiring preference in all markets. One of the many benefits of hiring locals include ensuring staff are familiar with the location and can serve as a knowledgeable ambassador. 74% of existing Hollywood Sun Shuttle drivers are Hollywood residents. As we have done in Hollywood and other markets, along with posting job openings on popular platforms such as Indeed, we can work with local workforce development and job placement centers to source qualified local candidates as is needed by the service or to support any future expansions. Circuit currently has multilingual driver ambassadors in South Florida and is able to include bilingual/multilingual driver ambassadors as a local preference for hiring, if desired by the City. Driver retention is a factor that the company is proud of- there are happy teams, and advancement opportunities in every market of service. Over the past 12 months we have seen a retention rate of 94% for the Hollywood Sun Shuttle operation. This is the result of the diverse work environment that Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 46 of 123 6 CIRCUIT creates, the camaraderie among employees, the ability to grow, and the enjoyable, safe and fair management. As described in Section 83.7 Driver Capabilities, Circuit seeks specific driver qualities that ensure safety, professionalism, a focus on customer service, and knowledge of the City as a visitor destination. Circuit employees are more than drivers; they are ambassadors to the local community. Circuit conducts regular management and staff performance reviews on a weekly, quarterly and annual basis. During these sessions, we encourage the staff to also share their evaluation of the program and ways to improve service. We hire locally - our staff are part of the community they are serving. Their input and expertise is valuable, and we encourage this feedback loop. Managers also conduct monthly ride-alongs with drivers, providing an additional touchpoint for evaluation, feedback, and training. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team. B4.2. Training Driver Training Program As the City of Hollywood is aware, Circuit employs and trains its operational personnel, including driver ambassadors. Circuit uses its successful developed personnel policies to create a hiring and safety program specific to the unique operation. The process includes hiring, background checks, drug tests, alcohol screenings, initial training, continued training and performance evaluations. We can quickly add drivers and vehicles to our national custom auto insurance policy. When the manager is comfortable with a candidate and decides to extend a job offer, they will be introduced to our staff training/development tools & programs. The hiring and training systems we have in place will help the City achieve its safety and accessibility goals with regards to this project while also ensuring a high quality customer experience, which encourages further ridership and exploration of the community. Circuit has a training program in place for new operational staff which covers safe and efficient operation of electric vehicles, cleaning and safety processes, and customer service. Circuit has a corporate operations team that develops and maintains operational policies and procedures including over 180 pages of Operations Manager and Driver Ambassador training guides and supports SOPS. They hire and train new managers and coordinate hiring and training for new drivers. Circuit has a Regional Manager in place for Florida. Drivers receive initial in -person training, are observed on ride-alongs, receive ongoing on-the-job training, and are updated on any new operational policies or procedures. Training is conducted by local managers and supervisors. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, in all of our markets, including Florida, for vehicle inspections and driver training and testing. We would institute our vehicle cleaning program to maintain the appearance and cleanliness of the vehicles along City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 47 of 123 6 CIRCUIT with the safety and health of the passengers and drivers. The management team has access to our proprietary management dashboard to view operations in real-time and regularly monitors the drivers' performance. Circuit will offer these tools and data reports to the project team at the City, to maintain quality control, transparency and monitoring for future improvements. Additionally, Circuit uses a scheduling software to keep the team connected, manage shifts, and enable local management to efficiently manage the local team Our training program specifically covers: • Safe operation of an electric vehicle • Efficient operation of an EV, maximizing battery efficiency • Advanced cleaning procedures • Safety guidelines and policies • COVID19 advanced safety and cleaning policies and procedures • Customer service and passenger relations • ADA regulations and operations • Use of the Driver Mobile App • Communications policies • Emergency procedures and plan • Accident reporting/procedures Circuit also provides ongoing training / retraining and conducts performance evaluations. Our teams have consistently met requirements from transit authorities and police/sheriff's departments, including in Florida, California and New York, for vehicle inspections and driver training and testing. Along with the initial training program, monthly and quarterly management ride-alongs specifically focus on customer experience. Additional staffing lead time is roughly two weeks for hiring and proper in -car and classroom training. Circuit currently has 75+ employees in Broward County that are available to fill in any gaps or decrease lead time while we hire local staff from the City of Hollywood. B4.2.1 Certifications In addition to our vehicle maintenance certifications, our teams also hold certifications in WAV / ADA sensitivity training, as well as the National RTAP (National Rural Transit Assistance Program) Certification, which is part of the FTA's, "2 The Point" training and certifications around ADA and Sensitivity, Defensive Driving, Distracted Driving, Drugs and Alcohol, Passenger Safety. Additionally, We have staff that have completed PASS Training - Passenger Assistance, Safety and Sensitivity. We also have our vans inspected and permitted with Broward County as Vehicles for Hire. B4.2.2 Drug Testing and Hiring Standard Circuit recognizes the requirement to enroll the company staff in an FDOT approved drug testing program and have a supplier of such services available. Currently in Circuits Hollywood Sun Shuttle operation, drivers, due to the type of vehicles, are not required to obtain a CDL or to complete FDOT certification as the vehicles are all under 16 passengers. Accredited Drug Testing works with a local LabCorp facility at 3700 Washington St. in Hollywood. Circuit has obtained pricing and details to enroll the staff into the program, and is willing and capable to complete that requirement. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 48 of 123 CIRCUIT B5. Firm's Qualifications and Experience Using teams of W2 Drivers, Fleets of 100% electric vehicles, and an on -demand app, Circuit has provided over 6M rides. As detailed in Section 83, Circuit is an experienced operator of Micro -Transit Services. Circuit will provide its turn -key micro -transit solution using a fleet of Ford EV vans and electric Polaris GEM e6 NEVs to meet the transportation, traffic reduction and sustainability objectives of the City of Hollywood. Circuit's services can be expanded quickly, to implement the expansion of the service as set forth by the RFP. Circuit's existing Hollywood, Florida Sun Shuttle service has proven to be cost efficient and effective in tackling the mobility challenges in the community. B5.1 Experience Overview B5.1.1 Experience Overview As referenced in Section 83.1, Circuit has over 11 years of experience as an established national leader in the on -demand, first/last-mile transportation industry and an experienced operator of fleets of EVS and NEVs. Currently we operate 40+ services across nine states. We are experienced in operating under COVID 19 restrictions and guidelines to ensure the health and safety of our riders and staff. We have a fleet of over 190+ electric vehicles, a team of over 340 EV trained and W2 paid employees, and a local team of over 92 employees in Broward County and 164+ in South Florida. We're one of the few providers with experience operating numerous electric vehicles as part of the same fleet. For more information on our technology, operations and maintenance experience please reference section 83. Vendor/ Contractor Capabilities. Our corporate team has extensive experience in planning, designing, implementing, reporting, and maintaining NEV micro -transit programs and has operated programs similar in size and scope to this RFP, including fare -based systems. Our high customer satisfaction ratings and high demand are a testament to the superb customer service provided by our driver ambassadors and management. Within the last five years, we have operated similar on -demand shuttle services using all -electric vehicles in Florida under contract with government entities in addition to the Hollywood Sun Shuttle, including nearby locations like Fort Lauderdale, Wilton Manors, Pompano Beach, West Palm Beach Downtown Development Authority, and Palm Beach County Convention Center. We additionally have a contract with Brightline to operate first/last mile on -demand services around stations in West Palm Beach, Boca Raton, Fort Lauderdale, Aventura and Miami. Circuit has operated services across the US, including in FL, CA, NY, TX, NJ, NC, MA, IL, and CO. As the City of Hollywood is familiar, Circuit has been most successful in first / last mile gaps and providing an enjoyable and safe rider experience. Our service model encourages riders to avoid using single occupancy vehicles or private rideshare services that add congestion and pollution, as is aligned with the RFP's desire for a sustainable. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 49 of 123 CIRCUIT B5.1.2 Neighborhood Electric Vehicle Operations & Maintenance Experience As mentioned above, Circuit is the largest operator of neighborhood electric vehicles and has a growing fleet of various electric vehicles available in South Florida. We have Standard Operating Procedures, maintenance schedules, and operational expertise specifically for these vehicle types and their use in on -demand micro -transit service. Our experienced maintenance team is certified with Polaris Industries (transitioning to WAEV Inc.). For more information on our experience operation and maintaining these vehicles please see Section 3.6 Vehicle Capabilities. B5.1.3 Micro -Transit Operations Experience Circuit's growth is largely due to its successful operations and satisfied customers. From technology, management, training and operations, Circuit's full suite of services are best in class and offer the highest levels of quality for this type of service. Circuit maintains rigorous quality controls across all of its operations. Along with a dedicated, responsive and local staff, Circuit's national team is readily available to handle technology improvements, vehicle enhancements, customer service, impact measurement and grant writing. The dedicated team and quality of service is what sets Circuit apart from other operators and will continue to offer the highest level of service for the City of Hollywood. Circuit, with its subsidiaries including Eco Cab LLC and South Florida Free Ride LLC, has operated on -demand micro -transit since 2011. Our on -demand services have included door to door and point to point services within a specified service territory. Circuit has experience operating these services for comparable cities and scopes of work focused on residents, guests, and commuters. Our on -demand service and mobile app make it easy to request a ride to local destinations, including shopping, restaurants, events, nightlife access and various appointments. We have the policies, procedures, and hiring and training standards in place to launch new markets and operate with a consistently high level of service, with specific attention to customer service. In our experience operating in South Florida, we know that extreme weather events such as hurricanes and flooding can be a seasonal occurrence. We have been able to manage flooding issues related to recent king tides and maintain appropriate levels of service. We have experience dealing with these issues and have an emergency plan in place. Circuit's technology allows our team to be agile in its approach to addressing any disruptions or changes to service levels. Circuit's team has been recognized for its efforts as an innovative neighborhood electric vehicle solution. In December 2019, Fast Company highlighted Circuit as the "Electric vehicle ride -share company that won the trust of cities without 'disrupting' them".4 The team has also been featured in The NY Times, Business Insider, Forbes, Fox News, ABC, NBC and a number of other publications. Circuit has been the recipient of numerous awards like: Alonzo Award for Mobility in San Diego, Vendor of the Year Nominee - Palm Beach Convention Center, Clean Air NY Champions Award, Lamplighter Award for Best New Service in San Diego, Rulebreaker Award for Startups Changing their Industries, 2018 Gold Medal - Ad Club of New York, Outdoor Media Plan of the Year, Gator 100 Award (#20), and numerous others. 4 httos://www.fastcomoanv.com/90444895/how-this-electric-vehicle-ride-share-comoanv-won-the-trust-of-cities-without-disruotina-them City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 50 of 123 CIRCUIT UF IAA Ix7frijr rrr r?�rl I c� V c�J I11FRIF I Y iLf URBAN-x .a 1� aeiw Y} llJ5 Circuit was accepted and completed the URBAN-X Accelerators program where it received an investment from BMW/Mini and access to international mobility experts. Circuit has also completed the Los Angeles Cleantech Incubator(LACI)6, Civstart7, Leading Cities8 and AWS Smart Cities Accelerators. The team recently closed a Series A capital raise, welcoming a strong group of new investors. Circuit's team has been asked to speak/participate at events like CoMotion Miami, LA CoMotion, Association for Commuter Transportation International Conference, Safe Streets Summit, Electrify Expo, LACI's Transportation Electrification Summit, SmartCities NY, 20-20 Cities, Civic Lab, and the UCLA Arrowhead Conference on Transportation. B5.1.4 - Community Engagement Experience Circuit's team has participated in local events such as Hollywood's Candy Cane Parade, St. Patrick's Day Parade, ArtWalk, Hollyweird, and in other service areas; Fort Lauderdale St Patrick's Day Parade (annual), Broward Complete Streets, Food Deliveries in Hollywood for Feeding South Florida, and Cleaning Up Clematis in West Palm Beach. We do regular familiarization tours with media and meeting planners in our City Programs. We also donated a vehicle towards the recovery efforts for first responders to use during the Champlain Towers relief efforts. Along with events, Circuit stays actively engaged with our riders via the app, social media and publishes regular newsletters. Circuit has built a great base of over 10k local riders that we regularly send local newsletters to. This engagement has kept our ridership high and our riders informed of local events, happenings and businesses. HollyWeird Branding Partnering with Feeding South Florida to assist with Food Deliveries in Hollywood during Covid https://www.urban-x.com/ httos://laincubator.ora/second-cohort-of-market-access-proaram-provides-on-the-around-mobility-solutions-for-communities-across-los-anaeles/ https://www.civstart.orq/ 8 https://leadinacities.ora/accelicity/63dbbb3a-23ad-4572-87cf-2377dfdf766e City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 51 of 123 CIRCUIT Contact sales@ridecircuit.com to Advertise Circuit vehicle donated for Champlain Towers Relief Efforts in Bal Harbor, FL. Building Community Through Connectivity Show your Support for Circuit Support a better future by signin; cu. _a .a c _a ,•a . daily corrmute easier. but you're also helping reduse El`" E, 0-, 7 : E7:E 5 greener madd kr everyone. Som. Circuit Today! Let Circuit take you there! • Sunday. February 26M- 'Mardi Gras' Dinvirown Hollywood The Nock part-y.41A featureRve musio, food & toverapm. and more! • Sunday, March 12th: "St Patrick's Coy Celebration' in doontown Hollywood Join Circuit or Flogywoorrs annual parade and Mak.' • Saturday. April I sE and Sunday. April 2nd SAVOR SoFLO is coming to Hollywood Beach Broadwalk! Enjoy a fun-f E,,•dee,ent! surrounded by E07E E best b:es drirks add t ows' Sample Newsletter to Hollywood Riders, February 2023 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 52 of 123 CIRCUIT • • • • • ••• ••• As indicated in Section 81.2, Circuit regularly surveys its riders to learn more about the service and improve the quality of our offerings. Additionally, as indicated in Appendix 1.1, many of our riders are willing to add their names to a statement in support of our services B5.2 Project Experience B5.2.1 Past Project Experience- Hollywood Sun Shuttle Sun Shuttle- Hollywood, FL Type of Service: On -demand micro -transit services Contract Term: April 2019 - Present Nature of Services: On October 17, 2018 the Hollywood City Commission passed and adopted Resolution No. R-2018-335, authorizing the execution of an agreement with Free Ride, now known as Circuit Transit Inc. (" Circuit"), for circulator services to and from Downtown Hollywood, Hollywood Beach, and the City's parking garages for an initial one-year period with the option to renew for three additional one-year periods. The service commenced in May 2019 and has been renewed for each of the additional three one-year periods. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and has recently opened for third party advertising. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. The City named the program "Sun Shuttle" which began as a self -branded service and has recently opened for third party advertising with a revenue share to the City. This program has exceeded the City's expectations, doubling ridership at an estimated 70% of the cost of the previous trolley system. This program has continued to operate during the pandemic as an essential transportation service. Annual ridership has grown every year (including during peak Covid lockdowns in 2020). The service launched as free and at the April 2021 renewal we were asked to implement a $1 per rider fare to control demand, and ridership held steady. At the April 2022 renewal we were asked to increase the fare to $2 per person, ridership has remained strong. Circuit - Hollywood, FL Sun Shuttle Ridership Monthly 2021-2022 • Riders • Rides • 11 • • • • • • • • • • • • • • • •• • •• • aJ• a N o z o g ,. Circuit Adds $1 Fare March 2021 Hollywood Sun Shuttle Ridership by Month Jan 2021- Dec 2022 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 53 of 123 CIRCUIT This program started as a fare -free service and recently introduced a nominal $1 fare and $1 price per additional passenger. We have seen no drop in ridership as a result of fare implementation and have actually seen an increase in ridership since, with shorter wait times and an increase in operational efficiency. "Thank you and Hollywood for making it possible for our vulnerable Seniors to remain safe and healthy" - Memorial Senior and Family Services In response to the COVID-19 outbreak, Circuit has adapted to provide mutual aid to the Hollywood community. Beginning in April 2020, Circuit partnered with Feeding South Florida, who have been supplying to local food banks. The three food banks involved are Liberia Economic and Social Development Inc., Community Enhancement Collaboration, and Cruciform Church. These organizations assembled boxes of donated food to be distributed and our drivers picked up the boxes and delivered them directly to the homes of the most vulnerable without access to transportation. The Hollywood drivers made 1,092 deliveries to at risk members of the community. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Hollywood FL with Sun Shuttle branding Drivers in PPE, delivering grocery boxes during Covid B5.2.2 Past Project- FREL) FRED- San Diego, CP Type of Service: On -demand micro -transit services, fare -based program Contract Term: 2016 - present Nature of Services: In 2016, Civic San Diego and the Downtown San Diego Partnership selected Circuit to operate the Free Ride Everywhere Downtown (FRED) Circulator. The program has received national attention, community support, and extended funding. In its first year of operation, Circuit served over 140,000 riders, maintained wait times below 6.5 minutes, created over 35 new jobs, and saved 96.3 metric tons of CO2 emissions. Since then, Circuit has improved its technology on the vehicles, added a pooling algorithm to its app, used the data to enhance operations, and has saved 325 metric tons of CO2 emissions. Circuit provides over 25,000 rides per month and is on track to do over 280,000 rides per year. The City has funded the service with Circuit also selling third party advertising at a revenue share to the City to offset costs of operation. Circuit operates 15-20 vehicles in the market, depending on demand. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 54 of 123 CIRCUIT Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit's vehicle in San Diego CA B5.2.3 Additional Past Project Experience Please reference Appendix 3 and Appendix 4 for more evidence of Circuit's relevant project experience. B5.3 References West Palm Beach, FL Project Manager: Teneka James Phone Number: 516-833-8873 Email: tjames@downtownwpb.com Brightline Project Manager: Jean Carlos De Jesus Phone Number: 786-561-1656 Huntington Beach, CA Project Manager: Sean Crumby Phone Number: 714-374-5348 Pompano Beach, FL Project Manager: Jeff Lantz Phone Number: 954-786-5580 Gardens Mall - Palm Beach, FL Project Manager: Whitney Pettis Phone Number: 561-622-2115 Additional experience City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 55 of 123 6 CIRCUIT B5.4 Customer Testimonials (Confidential) Gus Zambrino, Assistant City Manager, City of Hollywood FL They are experienced and professional operators that are part of the community and provide a fun and convenient customer experience. Circuit's team has been a pleasure to work with and have been great at building local support. Andria Wingett, Assistant Director of Development Services, City of Hollywood FL Circuit Transit is always responsive and has adapted to Hollywood's changing needs; during the initial set-up, ongoing services and especially during the COVID pandemic. Carolina Galleguillos, BS, CDP, Memorial Senior and Family Services, Hollywood FL Thank you and Hollywood team members for making it possible for our vulnerable Seniors to remain safe and healthy in their homes. Our seniors so appreciate the fresh produce during this Pandemic. Sandra King, City Spokesperson, City of Pompano Beach FL You don't have to drive anywhere, you don't have to look for a place to park, you just jump on the circuit vehicle and go where you want to go. Ashley Medeiros, Destination Services, Discover the Palm Beaches The Circuit team is ALWAYS a great partner to work with. They are attentive, flexible, and hospitable! Luiz Aragon, Commission of Development for the City of New Rochelle, NY Circuit NR is a terrific community partner committed to providing safe, reliable and sustainable public transportation across New Rochelle's downtown corridor. As we continue to see increased real estate demand across New Rochelle and as our once -in -a -generation downtown redevelopment continues to move forward, we believe Circuit NR's electric on -demand shuttles can play a pivotal role in connecting our community to innovation, technology, arts, culture, schools, open space and our local businesses in an environmentally efficient way. As we see increased real estate demand across New Rochelle, we believe Circuit NR's electric, on -demand shuttles can play a pivotal role in connecting our community to innovation... and our local businesses. Misti Kerns, Santa Monica Travel & Tourism They're electric, they're open air, and they're fun. As that started to pick up and we started to hear good comments about it, we thought it might be a good option for some of the hotels. Their service has transformed our visitor and resident experience for short distance local travel. Their vehicles are always clean, new and fully stocked with our visitor guide, map and materials. Their drivers are always well informed on the destination, clean, uniformed, and friendly. l can't imagine partnering with another provider for our electric transport needs, so great for this beach environment. Reese Jarrett, Civic San Diego Civic is thrilled to have played a part over this past year, in reducing congestion and decreasing the carbon footprint within the downtown community. Betsy Brennan, Downtown San Diego Partnership Since FRED's introduction to San Diego in 2016, Circuit has become an integral part of Downtown's mobility structure. It provides residents, employees, and visitors a free, green, and enjoyable way to traverse Downtown's neighborhoods while also mitigating congestion and parking issues. Mathew Sandford, Senior Director Economic Development, San Diego EDC City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 56 of 123 6 CIRCUIT In a region as dynamic and diverse as ours, the ability to easily get around is essential to our economic health. Micro mobility options, like the FRED program in Downtown, provide one tool in the economic development toolkit by addressing the last mile dilemma. Businesses of all types and sizes benefit when workers have options for getting to work, and patrons have easy access to goods and services. In short, the FRED program makes Downtown more accessible and is a model that could also benefit other communities in the San Diego region. Marisa Mangan, San Diego Association of Governments (SANDAG) Circuit's neighborhood electric vehicle shuttles in downtown San Diego are a great example of how shared mobility services can provide efficient, convenient, and emission -free connections within a community. Services like Circuit directly support SANDAG's bold new transportation vision for the region which includes implementation of Mobility Hubs served by a wide variety of Flexible Fleets. B6. ADA Compliance B6.1 ADA Compliance Plan Circuit has ADA compliant vehicles. In both the proposed operation plan, and any alternative option, Circuit proposes one (1) Ford E-Transit EV Van to be available on standby for ADA requests; this vehicle will be able to move between zones as needed. Additionally, Circuit would provide the City one (1) Polaris GEM e6 ADA vehicle available on standby for ADA requests at no cost as this vehicle is a part of the branded existing fleet. For more information about vehicle accessibility please reference the 83.6 Vehicle Capabilities section above. Circuit will craft a service that is available for all users. Having done so already in other markets, Circuit will be able to provide a trusted option for passengers with disabilities. The drivers are trained to be accommodating to everyone looking for aride. Riders with disabilities have the option to request an ADA vehicle with a loading ramp. This request can be made through the ADA accessible app or by flagging down drivers. More information can be found in Section 2.1. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 57 of 123 CIRCUIT B7. Maintenance / Recovery Plan As stated in our Vehicle Maintenance section in Section 83.71, our in-house mobile service maintenance technicians are able to quickly respond to needs, and also adapt vehicles for the market. Vehicles are regularly maintained using rigorous checklists created in conjunction with the vehicle manufacturer. Typically, vehicles are inspected every 4,000-5,000 miles and the condition of filters, brakes, etc. are tracked and replaced accordingly. Additionally, data is shared about the cars' performance in order to forecast future maintenance needs. As it does with ridership, Circuit takes a proactive approach to planning future needs. For more information on our vehicle maintenance processes please refer to Section 83.71 Vehicle Maintenance. Access to Additional Vehicles Given our nearby operations, specifically in Fort Lauderdale, Pompano Beach, Wilton Manors and South Florida in general, we are readily able to supply additional electric vehicles on short notice on an as -needed basis. In the event a vehicle needs maintenance, our on -staff, GEM -certified technicians can typically be in the market within 20 minutes. If needed, a new vehicle can be brought to the market, or for events, within 2 hours. We have 52 vehicles within Broward County, and 79 within South Florida that are Circuit owned and therefore we have immediate access to this fleet, including spare vehicles in our Fort Lauderdale market. While Circuit has found great value in using GEM (WAEV Vehicles), Ford eTransit EV Vans, Tesla and similar EV Sedans, we have built our systems for the electric vehicle types to be interchangeable. B7.1 Commitment to Avoid Service and Operation Disruptions Circuit has almost 4 years of experience operating a micro -transit service with up to 13 vehicles. We have and would remain committed to keeping the service operational through challenges that can occur. We have a robust preventative maintenance plan and certified maintenance technicians on staff to respond City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 58 of 123 CIRCUIT quickly (typically can be on site in under 1 hour) to diagnose and most times make any repairs or replace components on -site. In any event that a car needs a longer repair we have a large fleet in the area to send a replacement vehicle typically within 1-2 hours. Circuit is prepared to fulfill this requirement and is committed to avoiding service and operation disruptions. More details are provided about emergency management, risk mitigation, vehicle maintenance, customer service and operating procedures in Sections 83, 83.7,, 84 and 85 88, 8.8.1 and 8.8.2. B7.2 Scenario Response "The Contractor must also provide a response to this scenario: A vehicle breaks down in the middle of the afternoon (weekday) and the current outside temperature is 95 degrees Fahrenheit. The vehicle has a mixture of passengers: elderly, middle aged, children, and infants. Explain the Contractor's course of action that would be taken." Circuit has extensive experience operating a high volume of shuttles moving tens of thousands of people every month. We are also contracted by Brightline Trains and have a response team for any disruption to train service where we dispatch EV Vans to move train passengers between stations if the tracks are temporarily closed. In the event of a vehicle breakdown, first and foremost we ensure that all passengers and staff are safe and clear from vehicular traffic. If an emergency response is needed we would call 911. We would direct all passengers to a safe area out of the heat, direct sun or inclement weather to wait for another vehicle to arrive. The driver of th disabled vehicle would then communicate with their supervisor to dispatch another vehicle to pick up the passengers. Direct communication via phone, text or a company slack channel ensures a quick response. For a disabled vehicle we have technicians nearby to diagnose and often repair on site, otherwise for larger repairs we have an account with both a local tow company and AAA if a vehicle needs to be transported on a flatbed trailer. Circuit is prepared to handle service disruptions and emergencies and has detailed its emergency management, risk mitigation and operating procedures in Sections 88, 8.81 and 8.82. B8. Risk Mitigation B8.1 Emergency Management Plan The Emergency Action Plan is designed to provide Circuit with a management tool to facilitate a timely, effective, efficient, and coordinated emergency response to significant events affecting our locations and our employees. Emergency management consists of four continuous stages: Mitigation This stage includes activities designed to reduce or eliminate risks to persons or property or to lessen the actual or potential effects or consequences of an incident. Mitigation measures may be implemented prior to, during, or after an incident. Mitigation involves ongoing actions to reduce exposure to, probability of, or potential loss from hazards. Measures may include analysis of hazard related data to determine where it is City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 59 of 123 6 CIRCUIT safe to relocate temporary facilities. Preparedness Preparedness is a continuous process. Preparedness involves efforts at all levels to identify threats, determine vulnerabilities, educate and train the employees and identify required resources. Preparedness is focused on establishing guidelines, plans, procedures, protocols, and standards for planning, training and exercises, personnel qualification and certification, equipment certification, and publication management. Response Response includes activities that address the short-term and direct effects of an incident. It includes immediate actions to save lives, protect property and the environment, and meet basic human needs. Response also includes the execution of emergency operations plans and of mitigation activities designed to limit the loss of life, personal injury, property damage, and other unfavorable outcomes. As indicated by the situation, response activities include applying intelligence and other information to lessen the effects or consequences of an incident; increased security operations; and continuing investigations into the nature and source of the threat. Recovery Recovery incorporates the development, coordination, and execution of service- and site -restoration plans; the reconstitution of operations and services; treatment of affected persons; additional measures for environmental and economic restoration; evaluation of the incident to identify lessons learned; post incident reporting; and development of initiatives to mitigate the effects of future incidents. B8.2 Risk Mitigation Plans Risks Risk Level: H, M L Offerors Mitigation Plan Safety of Riders H Rider safety is the most important thing at the Circuit. Circuit realizes that many factors go into this including drivers, cars and operations. All of Circuit's drivers go through both criminal and driving record background checks. This is required by the company's insurance provider. Beyond the background checks, each driver is vetted by management before being hired. Upon starting, the driver fills out and signs safety forms, goes through a training process and is further evaluated while driving and not. Additionally, management regularly monitors feedback from riders via app ratings, email feedback, etc. The drivers are also instructed on what to do and who to contact during any potential emergencies. Circuit also maintains the cars using the best practices established over the company's 11+ year history of clean safety. The cars are City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 60 of 123 6 CIRCUIT inspected daily, preventative maintenance is performed to make sure everything is up to the company's standards. Additionally, older cars are rotated out once they've reached a certain mileage or fall below the company's high standards. Additionally, the GEM cars 25 MPH maximum speed, along with calming traffic, also does a great job to reduce the risk of a serious accident. Operations is the foundation of safety. Starting with the training, drivers learn how to operate the cars, safely pick up passengers - or get help for unruly patrons that should not ride, make sure all passengers are using their seatbelts, and more. Also, the drivers are instructed when to halt service. In the event of bad weather or other factors that may lead to unsafe conditions, we halt the service. Management is also able to monitor driver behavior and locate driver whereabouts using Samsara bi-directional dash cameras and our proprietary backend dashboard. Additionally, each driver is equipped with a company phone, fire extinguishers, first aid kits, and other necessary equipment. Safety and H While the drivers do not handle the personal belongings of the Security of passengers, every driver is encouraged to look around the car to personal make sure no one has left anything behind. In the event that belongings something is left behind, the driver (if the passenger used the app) of riders and is able to call the last rider. If the rider does not respond then drivers management is alerted via our internal messaging platform, Slack and belongings are held until someone claims them. If the app is included, passenger history is available to management to contact passengers as needed. Management has set up areas in all of its locations where drivers can safely store belongings, keys, phones, etc. Heat, Rain, Flooding, weather M Weather can be a common concern in South Florida and Circuit has extensive experience with these issues in Hollywood and across challenges South Florida. Management and drivers are in close contact and will halt services in the event that inclement weather leads to unsafe driving conditions. Safety is always a top priority. In the event of severe weather, Circuit takes the cars off of the road and stores them in indoor parking garages. Should space not be available, the back panels, rooftops and any extensions are removed from the cars to secure the vehicles. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 61 of 123 6 CIRCUIT During King tides, flooded areas are avoided. Drivers can contact riders requesting in those areas to notify them that the area is not passable. Circuit can quickly add important alerts to our app so when you open the Hollywood location a timely message pops up prior to requesting a ride. Maintaining a reliable, consistent schedule of service H Circuit uses its experience, data and marketing knowledge to stay ahead of factors that might impact the schedule of service. Understanding traffic patterns, bridget and toll timing and demand levels allows the management team to deploy the appropriate number of vehicles at any time. Additionally, contingency plans are in place and replacement vehicles are available in nearby Fort Lauderdale, should one of the shuttles be inoperable. Also additional drivers are available on call and in Fort Lauderdale should one of the drivers call out sick. Circuit always keeps backup drivers and backup cars available in order to maintain a consistent schedule of service. Maintaining qualified drivers H Circuit uses qualified, 21+ , W2, paid hourly employees and vets them heavily before hiring. This, and maintaining a comfortable workplace is the key to retention. Driver retention is a factor that the company is proud of. There are happy teams in every market of service and retention rates remain high in Hollywood at —94%!. Additionally, Circuit uses Homebase - a scheduling software - to keep the team connected, manage shifts, etc. Lastly, if using the app, all of the drivers receive feedback from passengers allowing management to adjust and improve accordingly. Keeping vehicles operational H The key to keeping vehicles operational is regular service, proper charging/storage conditions and staying ahead of problems. With a fleet of 100+ vehicles, Circuit has developed many systems to keep the vehicles operational. Additionally, Circuit has developed a close relationship with the vehicle manufacturer that lead to national fleet pricing, extended warranties and priority maintenance. Vandalism or theft of vehicles M Unfortunately, Circuit has dealt with vandalism in the past. Theft and vandalism are always concerns but the team does everything it can to prevent such instances - locking cars, storage facilities, cameras, routine spot-checks and more. In the event vandalism or theft takes place, Circuit will use its data and schedule to determine the exact time and place and who was working or was the last to work. From there, all incidents will be reported to local law enforcement and the company's insurance providers. Vehicular accidents with H Fortunately, Circuit has a very strong safety record with few incidents to report. In the event that something happens with other City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 62 of 123 6 CIRCUIT automobiles, cyclists, pedestrians while on route automobiles, cyclists or pedestrians, the first move is always to see if anyone needs medical attention. If so, medical help will be sought immediately. The drivers are also equipped with fire extinguishers, first -aid kits, etc. From there, local law enforcement will be called to the scene. After such events, Circuit's management will contact insurance providers and all parties involved in the incident. Circuit can also use data from the app to determine when the accident took place and how to mitigate future issues. B9. Local Vendor Preference As detailed in numerous sections above, Circuit, since launching the Sun Shuttle in 2019, has continued to maintain a local office, multiple facilities for parking and charging the fleet work with local businesses, and has built an amazing local staff, consisting of 74% who are proud to call Hollywood home. We work with, provide service to, and promote many local Hollywood based businesses. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 63 of 123 CIRCUIT B9.1 Local Hollywood Presence MEMBERSHIP SUMMARY / MEMBER NAME: { }�11 11 l-{7 �+( O a(19Z COMPANY NAME: _ True-CLik T TYPE OF WORKSPACE: SEAT # OF SEATS: PRIMARY LOCATION: °Midtown °South Beach OMIMc °Coconut Grove t-lollywood START DATE: � thl9 co 2.6 INITIAL TERM: ff;.\r\ it t:lpre'r- CONTACT DETAILS: •Phone Stg1-33c) —(vl1r ■Email CCA,m;ife-lafit) Ci hn dec'.,rc.k+i} r BORO MEMBERSHIP FEES: Monthly Recurring Fees: • Workspace: • Mail: • Sales Tax @ 6.7•/ 2`A 1 9lito.4If • Total Monthly Fees: SZASS. - tOt Berrie* Fees: • Conference Room: $30/hr • Included Hrs/ Month; 2 • B&W Print/ Page: • Color Print/ Page: • Scan/ Page : COMPANY SIGNATURE: $0.10 $0.40 $0.20 J ty it e1-" r" iec �a 1i`1 cl MEMBER SIGNATURE: BUro Miami Midtown - South Beach - MIMo - Coconut Grove - South Miami - Hollywood www.buromiami,com Lease for office space in Downtown Hollywood since July 2019 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 64 of 123 CIRCUIT CITY OF HOLLYWOOD TREASURY SERVICES DIVISION LOCAL BUSINESS TAX CIRCUIT TRANSIT INC. 777 5. FLAGLER DRIVE SUITE 800W WEST PALM, FL 33401 Please contact us with any changes or corrections to your information. CUSTOMER SERVICE: Should you have any questions regarding Local Business Tax or need to update / correct any information related to your Business Tax Account, please contact us by phone at 954-921-3225, by email at businesstax@a hollywoodfLorg or in person at City Hall, Room 103, 2600 Hollywood Blvd. Please send all written correspondence to: City of Hollywood, Treasury Services Division, Attn: Business Tax, Room 103, PO Box 229045, Hollywood, FL 33022-9045. PURSUANT TO STATE LAW, LOCAL BUSINESS TAX IS LEVIED FOR THE PRIVILEGE OF DOING BUSINESS WITHIN A CITY'S LIMITS, AND 15 NON -REGULATORY IN NATURE. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT BY THE CITY OF HOLLYWOOD DOES NOT MEAN THAT THE CITY HAS DETERMINED THAT THE EXISTING OR PROPOSED USE OF A LOCATION IS LAWFUL. ISSUANCE OF A LOCAL BUSINESS TAX RECEIPT DOES NOT LEGALIZE OR CONDONE THE NATURE OF THE BUSINESS BEING CONDUCTED IF CONTRARY TO ANY LOCAL, STATE OR FEDERAL LAW OR REGULATION. 4 THIS IS NOT A BILL. DO NOT PAY. BELOW IS YOUR LOCAL BUSINESS TAX RECEIPT. PLEASE DETACH AND POST THIS LOCAL BUSINESS TAX RECEIPT IN A CONSPICUOUS PLACE AT YOUR PLACE OF BUSINESS. 4 CITY OF ood wi FLORIDA 202212023 LOCAL BUSINESS TAX RECEIPT Business Name: CIRCUIT TRANSIT INC. Account Registration #: B9075385-2023 DBA: Expiration Date: 9/30/2023 Business Location: 1740 POLK ST Tax Rate: $510.00 Business Category: TRANSPORTATION Classification: Courtesy Auto/Limo/Taxi Tax Basis: 11- 40 VEHICLES/VESSELS Current City of Hollywood Business Tax Receipt City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 65 of 123 CIRCUIT Circuit has for years and continues to work with multiple local Hollywood vendors including: • Circ Residences - 1776 Polk Street • Costa Hollywood Beach Resort - 777 N. Ocean Dr. • Golden Touch Auto Spa —1625 S Federal Hwy • RAV Communications —1518 Garfield Street • World Tire Inc. - 1215 N Federal Hwy B10. Pricing Circuit offers a turnkey service with all -in pricing, which includes vehicles, staffing, insurance, technology, management, maintenance, data reports, marketing and grant writing support. Circuit understands the City's desire to offer a low -fare service to residents, visitors, and commuters in Hollywood as defined by the RFP in reference to the three MTZ zone areas. As desired, we are proposing that the service continue to have a $2 per -trip rider fare. The only additional fees or costs not included in the price template would be any special services that take place outside of the regular service hours, such as events, in which case an hourly rate of $30/hr for GEM cars and $40/hr for EV Vans would apply for event services. Circuit is often willing to donate its services for local causes and City needs. Please note that pricing options are all flexible and Circuit hopes to work with the City to explore these options and/or a combination of these options to craft a solution that benefits the needs of the community. Pricing can be reduced via fare and advertising revenue generation and/or by adjusting service hours, types of vehicles and quantities of vehicles deployed during certain months of the year. B10.1 Fixed Pricing Rate Proposed Option As Detailed in Section B1.2, our proposed operating plan was structured using the details from the RFP. This option is broken into 3 different MTZ zones and is designed to operate 8 hours per day, 7 days per week, for a total of 56 weekly Hours. Our pricing is broken out in the Bid Form Format, provided with the RFP in Section C2 below and attached. It's important to note that Circuit's pricing is all-inclusive and structured as a turn -key operator. Our pricing includes setup, on demand rider and driver apps, monthly data reports, vehicles (Electric Vans and GEM cars), maintenance, management, drivers, training, parking and charging. The pricing for our proposed option is available in BID Form Pricing, using the structure preferred by the City. This pricing is broken out by zone and urnkey Solution Revenue Generation Administrative Support City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 66 of 123 Fleet Infrastructure Technology Employee Management CIRCUIT includes a discount for guaranteed advertising revenues. Circuit understands that the City would like to split advertising revenues as 50% of net revenues. Circuit is willing to guarantee the bulk of these revenues upfront and then will discount future months if 50% of the net advertising revenue is greater than the guaranteed portion. Knowing we have local businesses as sponsors and more that are willing to sponsor we're confident that demand from advertisers will continue to grow. Base year pricing details showing full costs, discount from guaranteed ads, Monthly Fixed Cost, and the expected fares to be returned to the City via the fare program. With all of these options Circuit is willing to provide an additional GEM NEV ADA vehicle to be available on standby for additional ADA requests, at no additional cost to the City. Please Note: The view below is only to provide more information. The Monthly Fixed Costs for our proposed option (56 hours/week, 3 zones) is available in Bid Form Pricing, Section C2 below and attached to the response. MTZ-1 (Hollywood Beach Zone) Total Number of NEV Cars 1 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $19,986.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 1 $18,586.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $15,537.23 MTZ-2 (Historic Downtown Zone) Total Number of NEV Cars 1 NEV + 1 Standby ADA NEV at no charge 2 Total Number of EV Vans 1 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $18,031.28 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 2 $16,631.28 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $13,582.12 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 67 of 123 6 CIRCUIT MTZ-3 (Hillcrest/Washington Park) Total Number of NEV Cars 0 Total Number of EV Vans 2 Total Vehicles 2 Weekly Hours of Operation 56 Total Cost/Month $23,598.40 Discount for Monthly Advertising Guarantee -1400 Monthly Fixed Cost MTZ 3 $22,198.40 Expected Fares Returned to City -$3,049.17 Expected Monthly Net Cost MTZ 1 $19,149.23 Circuit's pricing will adjust with the hours needed and as more hours are added, the service becomes more cost effective. If the City would like to add additional hours for events, even pricing will be $30 per hour for GEM Vehicles and $40 per hour for Van Vehicles. Please reference Form 2 for Pricing. B10.2 Circuit Alternative Pricing Options - Hollywood RFP 2023 Alternative Pricing Options are Detailed below and also available in Circuit Alternative Pricing Options Attachment and these options are further explained in Section 8.1.2.2 above. Alternate Option A Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 3 Total EV Vans (3 Zones) 4 TOTAL VEHICLES 7 Total Monthly Costs (3 Zones) $76,011 Monthly Discount for Ad Guarantee (pre total sales) -$4,620 Monthly Fixed Rate (3 Zones) $71,391 Annual Fixed Rated (3 Zones) Monthly Expected Fares Returned $856,695 -$12,921 Expected Monthly Total Cost to City (3 Zones) $58,470 Expected Annual Rate (3 Zones) $701,643 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 68 of 123 CIRCUIT Alternate Option A is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP, by approx 41%, while only increasing costs by approx 22%. Alternate Option B Hours Per Week 79 Total NEV Cars (3 Zones) 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$15,075 Expected Monthly Total Cost to City (3 Zones) $65,779 Expected Annual Rate (3 Zones) $789,342 Alternate Option B is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Alternate Option C Hours Per Week 79 Total NEV Cars (3 Zones) Peak Season 4 NEV + 1 Standby ADA NEV at no charge 5 Total NEV Cars (3 Zones) Low Season 2 Total EV Vans (3 Zones) Peak Season 4 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 69 of 123 CIRCUIT Total EV Vans (3 Zones) Low Season 4 TOTAL VEHICLES (Peak Season) 9 Total Monthly Costs (3 Zones) Peak Season $96,475 Total Monthly Costs (3 Zones) Low Season $76,011.27 Annualized Monthly Cost $86,243 Monthly Discount for Ad Guarantee -$5,390 Monthly Fixed Rate (3 Zones) $80,853 Annual Fixed Rated (3 Zones) $970,236 Monthly Expected Fares Returned -$22,612 Expected Monthly Total Cost to City (3 Zones) $58,241 Expected Annual Rate (3 Zones) $698,895 Alternate Option C is based on the existing hours of service. This option increases the total hours of service, compared to the proposed option and hours identified in the RFP. With this option, Circuit will add additional GEM Vehicles to the Hollywood market for the 6 busier months of the year and then will remove the cars from the market during the other 6 months. Circuit will cover the costs for adding and removing the vehicles and will cover the carrying costs of the vehicles not in service, at no expense to the City. Based on the current volume of riders, Circuit feels it's necessary to add additional vehicles to the market. Furthermore, Circuit will set up a new pricing model that will adjust rider pricing by zones. For example, a ride from Zone 3 to Zone 1 might be $4, but a ride within Zone 2 might be $2. This dynamic pricing model will also be structured to incentivize larger groups and increase efficiencies. B10.3 Unbanked Riders If selected for the contract Circuit looks forward to working with the City to create solutions to address unbanked riders and Circuit has various options available for the City to do so. 1. Circuit accepts street hails and does not charge riders for flagging the service down. 2. Circuit's app accepts prepaid cards, so a user can purchase a prepaid card using cash and use this prepaid card to credit the account. 3. Circuit can work with local businesses or government offices to "sell" promotional codes to riders to pre -load their account with funds for rides. This is also a feature that Circuit can offer businesses to be able to pre -pay for blocks of rides for their employees. 4. Circuit can work with the City to create a dial -in dispatcher system if needed. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 70 of 123 6 CIRCUIT C. Completed Forms and Certifications Cl. This Submittal Checklist Confirmation 1. Submittal Checklist Confirmation d 1_ Forms and Certifications (Completed) O 2_ This Submittal Checklist Confirmation O 3_ Rid Form (Pricing) d 4_ Vendor Reference Forme* O 5. Hold. Harmless and Indemnity Clause Q 6, Nora -Collusion Statement Q 7, Sworn Statement. , , Public Entity Crimes n 8. Certrficataons Regarding Debarment 2 9. Drug -Free Workplace Program [J 10, Solicitation, Giving, and Acceptance • 11. W-9 (Request for Taxpayer Identification) Q 12. Certiificate(s) of insurance that meet the requirements of the #SF ECIAL TERMS AND CONDITIONS section_ Cl 13. Proof of State of Florida Sunbiz Registration [] 13. Acknowledgement and Signature Questionnaire liefAJI 13 items are included in Circuit's response Confirmed by. Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature; ) 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 71 of 123 6 CIRCUIT C2. Bid Form (Pricing) - CONFIDENTIAL Bid Form Exhibit C is also available as an attachment EXHIBIT C CITY WIDE MICRO -TRANSIT SERVICES PRICING SHEET NOTE: Creative/optional pricing is encouraged and welcomed by the City and can be submitted for consideration in addition to the pricing below. The hourly rate for special events should NOT be included in the totals below. Base Year: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (0EVVan +1NEV +1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/Washington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL BASE YEAR: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 1: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 72 of 123 6 CIRCUIT Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $18.586 $223,036 2 Vehicles (1 NEV, 1 EV Van) MTZ-2 Historic Downtown Zone $16,631 $199,575 3 Vehicles (1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/VVashington Park $22,198 $266,380 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 1: $57,416 $688,993 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $15,537 for MTZ-1, $13,582 for MTZ-2, and $19,149 for MTZ-3. Expected annual net total of: $579,223 Option Year 2: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,051 $228,612 2 Vehicles 1NEV, 1EVVan) MTZ-2 Historic Downtown Zone $17,047 $204,565 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/VVashington Park $22,753 $273,040 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 2: $58,851 $706,217 7 Vehicles City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 73 of 123 6 CIRCUIT Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery for Year 2 would be: $15,925 for MTZ-1, $13,921 for MTZ-2, and $19,627 for MTZ-3. Expected annual net total of: $593,703 Option Year 3: Micro -Transit Zones Monthly Fixed Rate Total 12 Months Number of Vehicles MTZ-1 Hollywood Beach Zone $19,527 $234,328 2 Vehicles (1NEV, 1EVVan) MTZ-2 Historic Downtown Zone $17,473 $209,678 3 Vehicles ;1 EV Van + 1 NEV + 1 Standby ADA NEV at no Charge) MTZ-3 Hillcrest/VVashington Park $23,322 $279,866 2 Vehicles (2 EV Vans) Micro -Transit Service: Special Events $30 for NEV $40 for Van (Per Hour) N/A TOTAL OPTION YEAR 3: $60,322 $723,873 7 Vehicles Notes: • Monthly Fixed Rate includes a built in discount for guaranteed advertising revenues, as described in Circuit's response. • Circuit will include an additional GEM NEV ADA Vehicle into the fleet, on standby to handle additional ADA requests, at no additional cost to the City. • Monthly Fixed Rate Does not include expected farebox recovery. Based on Circuit's estimates, the monthly net costs to the City, after farebox recovery would be: $16,323 for MTZ-1, $14,269 for MTZ-2, and $20,118 for MTZ-3. Expected annual net total of: $608,546 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 74 of 123 CIRCUIT C3. Vendor Reference Forms City of Hollywood Solicitation #: Reference for: Organization/Firm Name providing reference: Organization/Firm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? VENDOR REFERENCE FORM RFP-045-23-SK Circuit Transit, Inc. 1465 V1 ST,424:. V t G M44 �►C ($460 (tip I: Prime Vendor I/Yes Title: Phone; Contract No: Project Amount: ® Subcontractor/ Subconsultant No. Please specify In additional comments Description of services provided by Vendor (provide additional sheet If necessary): Please rate your experience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive ❑ ❑ I / 0 b. Accuracy 0 0 p' 0 c. Deliverables 0 0 j 0 Vendor's Organization: a. Staff expertise ❑ ❑ f I p b. Professionalism 0 0 j ❑ c. Staff turnover 0 0 eV Timeliness/Cost Control of: a. Project ❑ 0 0 b. Deliverables I 0 0 IV 0 Additional Comments (provide additional sheet if necessary): ****THIS SECTION FOR CITY USE ONLY**** Verified via: Email: ❑ Verbal: ❑ mail: 0 Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 75 of 123 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation ft: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organ i zatio n/Firm Name provi d i ng reference: Organization/Firm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? West Palrn Beach Downtown Development Authority Tenei a James Tjames©dvainbawnWYPB.€:orr Circuit Dormiowo West Palm Beath October 2020 - Present Prime Vendor El yes Title: Associate Executive Director Phone: 561-8,8873 Contract No: Project Amount: Approx. $350,000/ year ❑ Subconsultant ▪ No. Please specify in additional comments Subcontractor/ Description of services provided by Vendor {provide additional sheet if necessary): On -Demand, Electric MobilityrJShutile Services for Downtown ',Nest Palm Beath Please rate your experience with the Vendor Need I.7ivovemeit Satisfactory Excellent NotApplicable Vendor's Quality of Service a. Responsive ❑ 0 V 0 b. Accuracy (•] ❑ ' ❑ c. Deliverables ❑ 0 d ❑ Vendor's Organization: / a. Staff expertise 0 tie 0 b. Professionalism 0 0 ❑' c. Staff turnover ❑ ❑ ❑ V Timeliness/Cost Control of: a. Project 0 0 V 0 b. Deliverables _ ❑ 0 Additional Comments Rprovide additional sheet if necessary): Corporate staff prof?is cial rm °s Ex De Eit. Some newer drivers don't know the area as well as some of the earlier drivers. :. "**THIS SECTION FOR CITY USE ONLY**** Verified via: Email: ] Verbal: ❑ Mail: ❑ Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 76 of 123 CIRCUIT VENDOR REFERENCE FORM City of Hollywood Solicitation #: RFP-045-23-SK Reference for: Circuit Transit, Inc. Organization/firm Name providing reference: CM Of I hQ Organization/Firm Contact Title: Name: 3€6 �, j2— CZcIC:r. rry E_ Email: ' rg.4tnDZ VG" P6P-Z, ceM Phone: 4"32- 7 ffo- 5-546 Name of Referenced Project: RFP P-29-20 Contract No: 2021-44 Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? April 2021 - Present 12( Prime Vendor VYes Project Amount: $750,688 Subcontractor/ Subconsultant © No. Please specify in additional comments El Description of services provided by Vendor (provide additional sheet if necessary): jn lac b -lib i ii .xts; cZ. - JU EVlts Ste) ce 32Aa Ara-k To Aidces3 L5r M,/� ,c; c errs 4.4 Zas;4/0-nTS Please rate your eicperience with the Vendor Need Improvement Satisfactory Excellent Not Applicable Vendor's Quality of Service a. Responsive 0 0 0 b. Accuracy 0 ❑ Fr/ 0 c. Deliverables ❑ 0 27 ❑ Vendor's Organization: a. Staff expertise 0 0 / $�/ 0 b. Professionalism 0 ❑ or ❑ c. Staff turnover ❑ 0 0 Timeliness/Cost Control of: a. Project 0 0 0 b. Deliverables 1 0 ❑ 0 Additional Comments (provide additional sheet if necessary): ****THIS SECTION FOR CITY USE ONLY**** Verified via: Email: 0 I Verbal: I 0 Mail: 0 Verified by: Name: Title: Department: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 77 of 123 CIRCUIT City of Hollywood Solicitation #: Reference for: VENDOR REFERENCE FORM RFP-045-2 k Circuit Tr*ntlt, OrganizationfFrm Name providing reference: Organization/Firm Contact Name: Email: Name of Referenced Project: Date Services were provided: Referenced Vendor's role in Project: Would you use the Vendor again? BrIghtlirts Trains. Florida, I:LC Title: .Joan Carlos De Jesus j n.dejosugagiobrilgFitidne.com L.st Mile EV ShuttlHs Director of Mobility Phone: 786.561-1656 Contract No: Project November 2021 - Present Arnouet: Prime Vendor NA Yes Prim O Subcontractor/ Subconsultant O No. Please specify in additional Description of services provided by Vendor (provide additional sheet if necessary]: Last mile electric shuttles services to and from our stations ffltllrtKtits Please rate your experience with the Vendor Vendor's Quality of Service Need improvement Satisfactory Excellent Not Applicable a. Responsive 0 0 X0 b. Accuracy 0 0 Al 0 I c. Deliverables El 0 a 0 Vendor's Organization: a. Staff expertise 0 0 II 0 b. Professionalism 0 0 II 0 c. Staff turnover 0 X 0 0 Timeliness/Cost Control of: a. Project ❑ ❑ it ❑ b. Deliverables ❑ Xl ❑ ❑ Additional Comments (provide additional sheet if necessary): Circuit's reliable service has allowed us to provide a great product to our guests. They are Flexible. and easy to work with on long term projects with evolving of coves. Verified via: Vitrified by: =a'T1-1I5 SECTION FOR CITY USE ONLY**" Email: Name: Department: 0 I Verbal: ❑ Mall: 0 Title: Date: City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 78 of 123 CIRCUIT C4. Hold Harmless and Indemnity Clause 4. Hold Harmless and Indemnity Clause* I, an authorized representative, the contractor, shall indemnify. defend and hold harmless the City of Hollywood, its elected and appointed officials, employees and agents for any and all suits, actions, legal or administrative proceedings, claims, damage, liabilities, interest, attorney s fees. costs of any kind whether arising prior to the start of activities or following the completion or acceptance and in any manner directly or indirectly caused, occasioned or contributed fc in whole or an part by reason of any act. error or omission. fault or negligence whether active or passive by the contractor, or anyone acting under its direction_ control. or on its behalf In connection with or incident to its performance of the contract_ VirPlease confirm Confirmed by' Name: Jason Bagley nue: Partner Company_ Circuit Transit, Inc. Signature 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 79 of 123 CIRCUIT C5. Non -Collusion Statement 5. Non -Collusion Statement is being first duet sworn, depose that A. Helshe is an authorized representative of the Company. the Proposer that has submitted the attached Proposal. B_ He/she has been fully informed regarding the preparation and contents of the attached Proposal and of all pertinent circumstances regarding such Proposal; C. Such Proposal is genuine and is not a collusion or sham Proposal; D. Neither the said Proposer nor any of its officers, partners, owners, agents representatives_ ernpkxyees or parties in interest, including ]his affant t as in any way colluded. conspired. connived or agreed. directly or indirectly with any other Proposer, firm or person to sufrrut a aNiusIve or sham Proposal in connection with the contractor for which the attached Proposal has been submitted or to refrain from bidding in connection with such contract, or has in any manner. directly or indirectly. sought by agreement or collusion Or communication or coo rerence with any clher Proposer, firm or person to fix the price or prices, profit or cost element of the Proposal price or the Proposal price of any other Proposer, or to secure an advantage against the City of Hollywood or any person interested in the proposed Contract; and E. The price or prices quoted in the attached Proposal are fair and proper and are not tainted by any collusion, conspiracy, cionniv noe or unlawful agreement on the part of the Proposer or any of its agents, representatives, owners, employees. or parties in interest. including thisaffrant. i Please confirm Confirmed by: Name: Tide Jason Bagley Partner Company! Circuit Transit. Inc_ Signature: -Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 80 of 123 CIRCUIT C6. Sworn Statement...Public Entity Crimes SWORN STATEMENT PURSUANT TO SECTION 287.133 (3) (a) FLORIDA STATUTES ON PUBLIC ENTITY CRIMES THIS FORM MUST BE SIGNED AND SWORN TO IN THE PRESENCE OF A NOTARY PUBLIC OR OTHER OFFICIAL AUTHORIZED TO ADMINISTER OATHS 1. This form statement is submitted to the City of Hollywood by -Asor.+ "I�toI �A t-i- a4- for C n-C.V �"ti1 �t�r�w�� t1 (Print individual's name and title) (Print name of entity submitting sworn statement) whose business address is 7'7-7 S • tv c E tJR . 4k p,cx'ui rr en_m. 3 3 `"tom I and if applicable its Federal Employer Identification Number (FEIN) is A9.-4%(o3O'. If the entity has no FEIN, include the Social Security Number of the individual signing this sworn statement. 2, I understand that "public entity crime," as defined in paragraph 287.133(1)(g), Florida Statues, means a violation of any state or federal law by a person with respect to and directly related to the transaction of business with any public entity or with an agency or political subdivision of any other state or with the United States, including, but not limited to, any bid, proposal, reply, or contract for goods or services, any lease for real property, or any contract for the construction or repair of a public building or public work, involving antitrust, fraud, theft, bribery, collusion, racketeering, conspiracy, or material misinterpretation. 3. I understand that "convicted' or "conviction" as defined in Paragraph 287.133(1)(b), Florida Statutes, means a finding of guilt or a conviction of a public entity crime, with or without an adjudication of guilt, in an federal or state trial court of record relating to charges brought by indictment or information after July 1, 1989, as a result of a jury verdict, nonjury trial, or entry of a plea of guilty or nolo contendere. 4. I understand that "Affiliate," as defined in paragraph 287.133(1)(a), Florida Statutes, means: 1. A predecessor or successor of a person convicted of a public entity crime, or 2. An entity under the control of any natural person who is active in the management of the entity and who has been convicted of a public entity crime. The term "affiliate" includes those officers, directors, executives, partners, shareholders, employees, members, and agents who are active in the management of an affiliate. The ownership by one person of shares constituting a controlling interest in another person, or a pooling of equipment or income among persons when not for fair market value under an arm's length agreement, shall be a prima facie case that one person controls another person. A person who knowingly enters into a joint venture with a person who has been convicted of a public entity crime in Florida during the preceding 36 months shall be considered an affiliate. 5 I understand that "person," as defined in Paragraph 287.133(1)(e) Florida Statues, means any natural person or any entity organized under the laws of any state or of the United States with the legal power to enter into a binding contract and which bids or applies to bid on contracts let by a public entity, or which otherwise transacts or applies to transact City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 81 of 123 CIRCUIT business with a public entity, The term "person" includes those officers, executives, partners, shareholders, employees, members, and agents who are active in management of an entity. 6. Based on information and belief, the statement which I have marked below is true in relation to the entity submitting this sworn statement. (Please indicate which statement applies.) Neither the entity submitting sworn statement, nor any of its officers, director, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, nor any affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime subsequent to July 1, 1989. The entity submitting this sworn statement, or one or more of its officers, directors, executives, partners, shareholders, employees, members, or agents who are active in the management of the entity, or an affiliate of the entity has been charged with and convicted of a public entity crime, but the Final Order entered by the Hearing Officer in a subsequent proceeding before a Hearing Officer of the State of the State of Florida, Division of Administrative Hearings, determined that it was not in the public interest to place the entity submitting this sworn statement on the convicted vendor list. (attach a copy of the Final Order). I UNDERSTAND THAT THE SUBMISSION OF THIS FORM TO THE CONTRACTING OFFICER FOR THE PUBLIC ENTITY IDENTIFIED IN PARAGRAPH 1 (ONE) ABOVE IS FOR THAT PUBLIC ENTITY ONLY AND THAT THIS FORM IS VALID THROUGH DECEMBER 31 OF THE CALENDAR YEAR IN WHICH IT IS FILED. I ALSO UNDERSTAND THAT I AM REQUIRED TO INFORM THAT PUBLIC ENTITY PRIOR TO ENTERING INTO A CONTRACT IN EXCESS OF THE THRESHOLD AMOUNT PROVIDED IN SECTION 287.017 FLORIDA STATUTES FOR A CATEGORY TWO OF ANY CHANGE IN THE INFORMATION CONTAINED IN THIS FORM. (Signature) Sworn to and subscribed before me this D day of kM , 20 Personally known Or produced identification my com (Type of identifica P oCi}µt\ami52ti� v�S j�pd rinted, typed mmiss,�s�� .� 419,4oTt 521. Q`� Notary Public -State of t o.6 (...[\ on expires or stamped commissioned name of notary public) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 82 of 123 CIRCUIT C7. Certifications Regarding Debarment 7. Certifications Regarding Debarrnent, Suspension and Other Responsibility Matters The applicant certifies that It and its principals: Are not presently cebarred, suspended, proposed for debarment declared ineligible. sentenced to a denial cif Federal benefits by a State or Federal court, or volunlenly excluded from covered transactians by any Federal department or agency: Have not within a three-year period preceding this application been conwcled of or had a cm! judgment rendered against them for commission of fraud or a criminal offense in connection wbih obtaining, attempting to obtain,: or performing a public (Federal, Stale, or local) transaction or contract under a public transaction, violation of Federal ar Slate antitrust statutes of commission of embezzlement. heft forgery, bribery, falsification or destruction al records, making false statements, of receiving stolen property_ Are not presently indicted for or otherwise criminally or civilly charged by a governmental entity (Federal. State. or local) with commission of any of the offenses enumerated in paragraph (b) of this certification, and Have not within a three-year penod preceding this application had one or more public transactions (Federal, State. or local) terminated for cause Of ciefaLlt_ 1ZPlease =Ar'm Corrfirrned by: Name: Jason Bagley Partner CompanyCircuit Transit, Inc Signature: `` ey, 'Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 83 of 123 CIRCUIT C8. Drug -Free Workplace Program 8. Drug -Free Workplace Program A. IDENTICAL TIE PROPOSALS - Preference shall be given to businesses with drug -free workplace programs Whenever two or more bids whrat are equal will, respect to price. quality, and service are received by the Stale or by any political subdivision for the procurement of commodities or contractual services. a bid received from a business that certifies that it has implemented a drug -free workplace program shall be given preference in the award process Established procedures for processing tie proposals will be followed if none Of the lied vendors have a drug -free workplace program, In order to have a drug -free workplace program,. a business shall: 1. Publish a statement notifying employees that the unlawful manufacture. distribution- dispensing. possession. or use of a controlled substance is prohibited in the workplace and specifying the actions that will be taken against employees for 'notations of such prohibition, 2. Inform employees about the dangers of drug abuse in the workplace, the business's policy of maintaining a drug -Free workplaceany available drug counseling_ rehabilitation_ and employee assistance programs. and the penalties that may be imposed upon employees for drug abuse violations. 3. Give each ernplpyree engaged in providing the commodities Or contractual services that are under bid a copy of the statement specified in subsection (1). 4. In the statement specified in subsection (1), notify the employee that. as a condition of working on the commodities or contractual services that are under bid, the employee will abide by the terms of the statement and will notify the employer of any conviction of, or plea 4f guilty or nolo contendere 10, any violation of chapter 893 or of any controlled substance law of the United States or any state, for a violation Decanting in the workplace no later than five (5) days after such conviction. 5. Impose a sanction On. or require the satisfactory participation in a drug abuse assistance or rehebilil211on program of such is aniailahle in me employee's community) by, any employee who is so convicted. 6. Make a good faith effort to continue to maintain a drug -free workplace through implementation of These requirements_ As the person authorized to sign the statement, I certify that this firm complies fully with the above requirements. Please confirm Confirmed by: Circuit confirms that it maintains a drug free workplace. Our team did not sign this document as one or more of the details set forth in this form may be slightly different than the policies that we have in place. Circuit is happy to discuss these policies with the City and as stated above we are comfortable enacting the FDOT policies as needed, if selected for this contract. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 84 of 123 CIRCUIT C9. Solicitation, Giving, and Acceptance 9. Solicitation, Giving, and Acceptance of Gifts Policy Florida Statute 112.313 prohibits the solicitation or acceptance of Gifts. "No Public Officer, employee of an agency, local government attorney, or candidate for nomination cr election shall solicit or accepl anything of value to the recipierht, including a gift. loan, reward, promise of fulure employment. favor, or service, beset upon any understanding that the vote, official action, or judgment of the public officer, employee. local government attorney. or candidate would be influenced thereby.° The term `public officer" includes 'any person elected or appointed to told of1ce In any agency. including any person serving on an advisory body' The City of Hdlyw0odlollywood CRA policy prohibits all public officers. elected or appointed, all empbyees, and their families fromaccepting any gifts of any value. either directly or Indrreclty. tom any contractor, vendor. consulttanl, or business with whom the CIty1CRA does business. The Slate of Florida definition of "gifts' includes the following: • Real property or its use, • Tangible or intangible personal property. or its use. • A preferential rate or terms on a debt, loan, goods, or services,. • Forgiveness of indebtedness, Transportation, lodging, or parking, • Food or beverage, • Membership dues, • Entrance fees,, admisswn fees, of tickets N events, performances, or facilittes. • Plants. flowers a floret arrangements Services provided by persons pursuant to a professional license or certificate_ • Other personal services for wrath a fee as normasy charged by the person providing the services. • My other similar service or thing navrng an attnbutable value not already provided for in this section. Any contractor. vendor. consultant. or business found to have given a gift to a public officer or employee. or his/her family. will be subject In dismissal or revocation of contract As the person authorized o sign the statement, I certify that this firm will comply fully with this pdacy NiPletse confirm Confirmed by: Name: Jason Bagley Title: Partner Company: Circuit Transit, Inc. Signature: *Response required City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 85 of 123 CIRCUIT C10. W-9 (Request for Taxpayer Identification) Forth W_g (Rev. October 2015) Department of the Treasury Internal Revenue Service Request for Taxpayer identification Number and Certification ► Go to wvvw-irs.gov/Form W9 for instructions and the latest informatlon- Give Form to the requester. Do not send to the IRS. Print or type. See Specific Inatructicna on page 3. 1 Name (as shown on your income tax return). Name Is required on this fine; do not leave this line blank. TFR Transit Inc 2 Business name/disregarded entity name, it different from above Circuit Transit Inc 3 Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check following seven boxes. 0 IndividuaVsote proprietor or El C Corporation ❑ S Corporation ❑ Partnership single -member LLC ❑ Limited [lability company. Enter the tax classification (C=C corporation, S=S corporation, P=Partnership) Note: Check the appropriate box In the line above for the tax classification of the single -member owner. LLC If the LLC Is classified as a single -member LLC that is disregarded from the owner unless the owner another LLC that is not disregarded from the owner for U.S. federal tax purposes. Otherwise, a single Is disregarded from the owner should check the appropriate box for the tax classification of Its owner. ❑ Other (see instructions) ► only one of the ❑ Trust/estate I. 4 Exemptions certain entities, instructions Exempt payee Exemptbn code (If any) Awe.m,,,couns (codes apply only to not individuals; see on page 3): code (if any) from FATCA reporting Do not check of the LLC b -member LLC that ouea,me us.) 5 Address (number, street, and apt. or suite no.) See instructions. 777 S Flagler Dr, Sulte 800w Requester's name and address (optional) 6 City, state, and ZIP code West Palm Beach, FL 33401 7 List account number(s) here (optional) Part I Taxpayer Identification Number (TIN) Enter your TIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid backup withholding. For individuals, this Is generally your social security number (SSN). However, for a resident alien, sole proprietor, or disregarded entity, see the instructions for Part I, later. For other entities, it is your employer identification number (EIN). It you do not have a number, see How to get a TIN, later. Note: If the account is in more than one name, see the instructions for Line 1. Also see What Name and Number To Give the Requester for guidelines on whose number to enter. Social security number or Employer identification number $ 2 4 5 8 6 3 0 0 Part II Certification Under penalties of perjury, I certify that: 1. The number shown on this form is my correct taxpayer identification number (or I am wafting for a number to be Issued to me); and 2. I are not subject to backup withholding because: (a) I am exempt tram backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of afailure to report all interest or dividends, or [c) the IRS has notified me that I am no longer subject to backup withholding; and 3. I am a U.S. citizen or other U.S. person (defined below); and 4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct. Certification Instructions. You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends an your tax return. Far real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an individual retirement arrangement (IRA), and generally, payments other than interest and dividends, you are not required to sign the certification, but you must provide your correct TIN. See the Instructions for Part II, later. Sign Here Signature of U.S- person I. Date ■ 02102/2021 General Instructions Section references are to the Internal Revenue Code unless otherwise noted. Future developments. For the latest information about developments related to Form W-9 and Its instructions, such as legislation enacted after they were published, go to www.irs.gov/FomiW9. Purpose of Form An individual or entity (Form W-9 requester) who is required to file an information retum with the IRS must obtain your correct taxpayer identification number (TIN) which may be your social security number (SSN), individual taxpayer Identification number (ITIN), adoption taxpayer identification number (ATIN), or employer identification number (EIN), to report on an information return the amount paid to you, or other amount reportable on an information return. Examples of information returns Include, but are not limited to, the following. • Farm 1099-INT (interest earned or paid) • Form 1099-DIV (dividends, Including those from stocks or mutual funds) • Form 1099-MISC (various types of income, prizes, awards, or gross proceeds) • Form 1099-13 (stock or mutual fund sales and certain other transactions by brokers) • Form 1099-S (proceeds from real estate transactions) • Form 1099-K (merchant card and third party network transactions) • Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T (tultion) • Form 1099-C (canceled debt) • Form 1099-A (acquisition or abandonment of secured property) Use Form W-9 only if you are a U.S. person (Including a resident alien), to provide your correct TIN. It you do not return Form W-9 to the requester with a TIN, you might be subject to backup withholding. See What is backup withholding, later. Cat. No, 10231X Form W-9 (Rev. 10-2018) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 86 of 123 6 CIRCUIT C11. List of subcontractors Circuit will not use subcontractors on this project. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 87 of 123 CIRCUIT C12. Certificate(s) of insurance ACOREI CERTIFICATE OF LIABILITY INSURANCE DATE (NMMONYYY) 211 /2023 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER Insurance Office of America, Inc. 1855 West State Road 434 Longwood FL 32750 CONTACT NAME: Beverly Weed PHONE FAX (AIL. No EA), 407-788-3000 IAfC, Her. 407-788-7983 Ess: Beveny.Weed(ioausa.com 1MSURER(S) AFFORDING COVERAGE NAIC / INSURER A: American Automobile Insurance Company 21849 INSURED JAMJINC-01 Circuit Transit, Inc. 777 S Flagler Drive, Suite 800 W. West Palm Beach FL 33401 INSURER B: Fireman's Fund Insurance Company 21873 INSURERC: Insurance Company of the West 27847 INSURER D _ Fireman's Fund Insurance Company of Ohio 39840 INSURER E : INSURER F : COVERAGES CERTIFICATE NUMBER: 2063473106 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR WVD POUCY NUMBER POUCY EFF IBM/DD/WM POLICY EXP {MDl M1DYYYY1 LIMITSLTRINSD B X COMMERCIAL GENERAL LIABILITY Y Y USC016104220 5)13/2022 5/1312023 EACH OCCURRENCE 51.000,000 CLAIMS -MADE X OCCUR DAMAGE TO RENTED PRFMIRFSLE _ DrAt1,8) E100,000 MED EXP (Any one person) 5 PERSONAL d ADV INJURY E1 000000 GE 1_ AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE E 2.000,000 POLICY I I JECT f X 1 LOC PRODUCTS- COMPIOP AGG E 2,000,000 OTHER $ A AUTOMOBILE UASIUTY Y Y SCV000057-22-01 511312022 511312023 COMBINED SINGLEUMR IEa accident! 5 1 000000 X ANY AUTO BODILY INJURY (Per person) 5 ALL OWNED AUTOS SCHEDULED AUTOS BODILY INJURY {Per accident) 5 X X AUTOS Mar accident] $ B X UMBRELLA LIAB OCCURUSC01271722U 5/1312022 5713/2023 EACH OCCURRENCE E 5,000,000 EXCESS LUIB — CLAIMS -MODE AGGREGATE 55,000,066 DED I RETENTION $ E C C WORMERS COSIPENSATION AND EMPLOYERS' DABIDTY Y WFL5048725 03 WF 15048725 04 3H12022. 31112023 311/2023 31112024 X I STATUTE I ER Y111 ANY PROPRIETORIPARTNERJEXECUTIVE EL EACH ACCIDENT $1000,000 OF FICERA.IEMBER EXCLUDED? I [Mandatory In NHI N1A EL DISEASE -EA EMPLOYEE 31,000,000 If yes describe under DESCRIPTION OF OPERATIONS below EL DISEASE - POLICY LIMIT 51 000,000 D Umbrella over Auto USCO2203822U 511372022 5113)2023 Each Occurrence 1,000,000 Aggregate 1,000,000 DESCRIPTION OF OPERATIONS! LOCATIONS 1 VEHICLES IACORD 101, Additional Remark& Schedule, may be attached If more space Is required) Cargo Liability — Fireman's Fund Insurance Company Policy Number: USC016194220 - Effective 5113/22 — 5/13/23 Limit: $100,000 — Deductible $1,000 Sexual Abuse & Misconduct Liability - Underwriters at Lloyd's, London Policy Number: ME05144318.22 - Effective 05/05/22 - 5/13/23 Limit: $1,000,000 - Aggregate - $2,000,000 Retention: $10,000 See Attached... CERTIFICATE HOLDER CANCELLATION City of Hollywood Procurement Services, Room #303 2600 Hollywood Blvd PO Box 229045 FL 330229045 HollywoodRop,way:ab, USA SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE r`j �J �+1 ACORD 25 (2014(01) 511988-2014 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks cif ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 88 of 123 CIRCUIT AC D AGENCY CUSTOMER ID: JAMJINC-01 ADDITIONAL REMARKS SCHEDULE Page 1 of AGENCY Insurance Office of America, Inc. POLICY NUMBER CARRIER NAIC CODE NAMED INSURED Circuit Transit, Inc. 777 S Flagler Drive, Suite 800 W. West Palm Beach FL 33401 EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE. CERTIFICATE OF LIABILITY INSURANCE Certificate holder is additional insured with regard to general liability an a primary and non-contributory basis as required by written contract or agreement. A waiver of subrogation in favor of the certificate holder applies with regard to general liability and worlcers compensation as required by written contract or agreement. City of Hollywood is named Addtional Insured with respects to the general liability and auto liability as required by written contract or agreement. ACORD 101 (2008f01) C. 2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 89 of 123 CIRCUIT C13. Proof of State of Florida Sunbiz Registration DIVISION of , lZ r CORPORATIONS an official Stare of Floral(' rt,ebslte Department of State ! lnivicinn of Cnrpnrations ! Sr+arnh Rarnrrls ! SQarrb by Entity Name+ ! Proyio s Dn ist Next On Llst Return to Llst Events Name History Clrcu t Transit Inc Search Detail by Entity Name Florida Profit Corporation CIRCUIT TRANSIT INC. FIlingJnformation Document Number P18000018752 FEIIEIN Number 82-4586300 Date Filed 02/27/2018 State FL Status ACTIVE Last Event NAME CHANGE AMENDMENT Event Date Filed 05/17/2019 Event Effective Date NONE Principal Address 777 S FLAGLER DR STE 800 WEST TOWER WEST PALM BEACH, FL 33401 Mailing Address 777 S FLAGLER DR STE 800 WEST TOWER WEST PALM BEACH, FL 33401 Registered Agent Name & Address MIRRAS, MICHAEL 5318 SW 22ND PLACE CAPE CORAL, FL 33914 officerlblrector Detail Name & Address Title DPST ESPOSITO, ALEXANDER 32 TIMBER TRAIL AMAGANSETT, NY 11930 Title DPTS MIRRAS, JAMES 35 GLADE RD E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 90 of 123 CIRCUIT E HAMPTON, NY 11937 Title Executive Secretary Bagley, Jason 1305 SW 8 Ave Fort Lauderdale, FL 33315 Title Executive Secretary Powell, Brian 777 S FLAGLER DR STE 800 WEST TOWER WEST PALM BEACH, FL 33401 Annual Reports Report Year Filed Date 2020 07/20/2020 2021 03/07/2021 2022 03/26/2022 Document Imam 03/26/2022 — ANNUAL REPORT 03/07/2021 — ANNUAL REPORT 07/20/2020 -- ANNUAL REPORT 05/17/2019 -- Name Change 04/30/2019 — ANNUAL REPORT 02/27/2018 -- Domestic Profit View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format View image in PDF format City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 91 of 123 CIRCUIT Appendix Appendix 1 -Letters of Support Appendix 1.1 Rider Letter of Support: a CIRCUIT Letter of Support for circuit Serm H410400d, F L I have used cc am familiar math Circuits senores in Holty5ood, and 1 think theire .gone addition is our Community. Cscurt prc+ndes a law costscnricc that crcaOrs. local Jabs, access to transportation, helps mete rc5. c5a and risitcrs to focal t:uslnrx� and is reducing emisaons in the area Ths is a posrti eprogram that I Gel loge the rty should continue to support and irracst In. Comm helps take me to r mtaurants, daNmtocn tlusinesc'r..the.MsPark, Peaches, grazer/ =dei. the brca]xark, ester Heliyavod dcstinatiara and corn uvty evcrl rnyou agree,, pkasr enterjoc,Y rwmcbeIove7 F Irst name ' Last name P. ease comp ete co •equvec Fiele. €maul 0 What n tdescribes you7 ▪ l es.: dent 0 Votor O BusinessOv.•ner O Other Other: Additional Cornrnents 4I I hank you for 'Wing out the'orrn" le learn mere plcax wilt us at: mftw sidesircuiteem Disclaimer 'Circuit may sflarc[hc aggregated resuia ray thisform eitht,rcpuhsYc, hpr+ccrynurpe tonal derun name and ern au addrcnnl wife not be shared • City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 92 of 123 6 CIRCUIT Rider Letter Response Submissions: First name What most describes you? Additional Comments Louise Visitor Good service Jerry Visitor Kenya Resident Pete Visitor Doretha Resident Great service jeff Resident Veronica Resident Super friendly! Claudia Resident Kelsey Resident Kathleen Resident The drivers are always pleasant and helpful to our tourists Jim Resident Martina Visitor Wolfgang Resident Adriana Resident Amazing service BT Lou! Noah Other Pamela Visitor I used circuit in Pompano Beach and loved it! Dorothy Resident Circuit is wonderful, especially for senior citizens. Your drivers are all very nice. Thank you for this service. David Resident Linda Resident Wanda Resident She did a great job! Michael Visitor Michael Visitor City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 93 of 123 6 CIRCUIT Wanda Resident Michael Visitor Elizabeth Visitor Alex our driver was fabulous!! Nicole Visitor This is such a great asset to the area. It made our trip easy and comfortable. Not only will I highly recommend this to my travel friends, I would be Tess apt to travel to the Hollywood/Lauderdale area without it. Kyle Shay Jason Visitor Other Resident Erin Resident Michael Visitor Love Circuit, just another thing that makes Hollywood great! I don't have a car, so circuit is a critical part of my transportation paradigm. Circuit is a great addition to the community! Drivers are always friendly and helpful! Connie Resident, Business Owner A pleasure to feel la€T"m in vacation in my own city! Alana Resident Joe Visitor Jerry Visitor Ralph M was a great very personable driver. We really enjoyed the ride. jason Visitor Sandra Resident Sandy Visitor Laura Visitor Corinne Visitor Carolina Resident Keri Resident Patricia Resident David Resident Steven was a great driver and very informative. Perfect service! Love the circuit! The drivers are ALWAYS so nice and helpful. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 94 of 123 6 CIRCUIT Zhanna Visitor Niki Visitor Lauren Resident Amazing service! Cant wait to ride again! Tim was fantastic Elizabeth Visitor Stephen was a great driver. Very informative and fun! Thank you! Susan Resident Great service mark Visitor great service well run - nice alternative to ride share Sul Visitor Love Stephen! Arielle Resident Circuit is a blessing for me. I dont have a car and im handicapped so im limited in my ability to walk distances. Circuit allows me to go grocery shopping, run errands, and even go to the beach. Im super grateful - we need more circuit everywhere- Protect our Earth from car pollution and continue to offer low cost rides . Thank you Monika Visitor Latoya Resident Latoya Resident Heather Visitor Alex Resident Isabel Resident Lynn Resident Randy Visitor James Remmy Resident Dominic Resident DEBBIE Visitor Casual ride. Loved it Love the convenience. Especially appreciated with out-of-town visitors. Great service and friendly drivers. We are from Pennsylvania but visit Hollywood frequently and love using Circuit City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 95 of 123 6 CIRCUIT Tatiana Resident I love it! Wish it was even more encompassing in the Lakes area! Michael Resident Beverly Resident I really enjoy the service its an asset to my life Beverly Resident I really enjoy the service its an asset to my life Susan Resident Circuit provides a vital service for the community! Tracy Visitor Gloria Resident Terri Resident I love the service! margarita Resident love CIRCUIT !!! Anna maria Visitor I love circuit .we dont have a car while were here very useful to us . Thank to all staff . By the way all drivers are very pleasant . Shanita Resident Tassana Resident Dave Visitor Linda Resident salvina Other Rogelio Resident Rene Resident NINA Visitor Denise Resident Robin Resident Luz Resident I love the circuit it takes me to the beach and activities around the area I love it Circuit is a wonderful service. I wish the hours were earlier in the morning. Excellent service. Friendly drivers. Tim & Yolanda are great Is really Good and Nice for the city of Hollywood My family and I live circuit! I look forward to the Circuit rides and the friendly service every time I visit. It's invaluable! I l000ve circuit transportation. I wish you ran a bit earlier. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 96 of 123 6 CIRCUIT Kevin Resident Josefina Resident Claude Resident Matthew Resident Tony Resident Tony Resident Dan Hana Resident Leslie Visitor Nan Visitor This is a tremendous service in an area with a shortage of parking places! Used it many times. Bryan Resident, Business Owner John Visitor Dirk Visitor We stayed in Hallandale this January and used circuit many times. I would like to see more use of this technology and keep it as a form of transportation in Hollywood as well in other communities Donnette Resident Raul Resident Ivan Resident Princess Resident I would love this for Washington do Elly Resident Mike Resident Love the circuit. I will be taking it tonight to the beach. Alan Resident, Business Owner Great Service Drivers are always Happy and have a Smile on there face Vehicle always clean Lynda Visitor Kristine Isaac Business Owner Circuit has been a great addition to the Hollywood area and reduces traffic. Resident Keep up the good work! City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 97 of 123 6 CIRCUIT Steven Visitor This is a wonderful additional benefit to coming to visit Hollywood! Eric Resident Peter Resident Doug Business Owner Alex Business Owner It's great! Ian Business Owner Alana Resident City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 98 of 123 CIRCUIT Appendix 1.2 Letters of Support: Appendix 1.2.1 Water Taxi City of Hollywood, FL 2690 Hollywood Blvd Hollywood, FL 33020 CC: Waair Ishmael. City Manager March 6, 2°23 Dear City of Hollywood, Mayor Levy. City Staff. and Elected Officials, I, William VVatker_ President of the Water Taxi and a longtime supporter of Circuit as an advertiser, business, resident and most importantly, connecting our visitor and residents to a PubiicJPrivate service that is clean, safe and reliable_ I am writing to express my full support for Circuit services here in Hollywood, FL and see the valuable benefits its services provide. I know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues in an an -demand and eco-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support_ Circuits team has focused on jobs. economic development, and safety in our city.. Electric cars are cost-effective. equitable and help to combat the congestion and entiissions problems with which many cities struggle. I see greet potential for their services to expand further in Hollywood, South Florida. and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Keeping the Circuit team is key for guests. to get around. VVater Taxi fully supports the Circuit system you put in place. It works very well. Thank you for your time and review. William Walker Water Taxi. President bwalker€+watertaxi.conx 413 SW 3rd Avenue • Fort Lauderdale, Florida 33315 (954) 4 7-6r777 - Fax. (954) 728-8417 • www.watertaxi_caom • info@watertaxi.com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 99 of 123 CIRCUIT Appendix 1.2.2 Downtown Development Authority, WPB 'wiST RAIM iiACN DOWfl10flllN I]EVELNPMEN Ulan City of Hollywood; FL 2600 Hallvrvoad Blvd Hollywood,. FL 33020 CC: W.azir Ishmael, City Manager February 22, 2023 Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, I, Teneka James-Feaman am a longtime supporter of Circuit as an advertiser and collaborator on transit for Downtown wrest F'alm 0eacn. i am writing to express my fun support of circuit services here in Hollywood., FL and see the valuable benefits its services provide. I know first-hand how getting aroundconnecting to transit and finding parking can be a struggle. I cornrnend the city for taking progress.ve Octior`, to Oddress trein portetion i35ues in an on -demand and eco-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's tparrm has focus on jobs, ocianomic doair?Ioprnont. and safety in oui city. Tho electric Gars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities. struggle I see Great potential for their services. to expand further in Hollywood. South Florida. and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Thank you for your time and review. Please feel free to contact me at Tiarnes c{1i DowntownWPB.corn or (561)833- 873. /� Teneka Ja s-Feaman, ht.B.A. Associate Executive Director West Patna teach Downtown Development Authv ity 300 Clematis Street, Ste 200 West Palm Beach, FL 33401 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 100 of 123 CIRCUIT Appendix 1.2.3 Cityfi s Sri Cityfi fi •00.• • February 28, 2023 Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, Ausn,, TX Cdlumbt4 01-1 Denver, co Los i eles,CA Nev.Kant FL York, NY Pittsburgh, PA %malt, WA washes r5C I am pleased to provide this letter of support for Circuit_ As a long time supporter of transit, including recently serving as Associate Administrator for Transit Innovation at the Federal Transit Administration, I am pleased to now advise Circuit as they continue to grow in meeting the mission of cleaner, connected and thriving communities. Safe, attractive, and convenient transportation is fundamental to community and economic vibrancy. Cities are people -places that thrive when people can arrive downtown and easily move about it without the need for a private automobile. Easy and efficient connections between transit, parking and destinations enhance the quality of a place and allow more places for people (and customers!) while reducing the negative impacts of traffic, stress and safety concerns. I commend Hollywood for taking progressive actions to enhance both transportation and the vibrancy of your community through on -demand and eco-friendly services. Circuits team has been a pleasure to know and work with_ The are committed to the communities they serve and build strong and authentic partnerships. They are value -driven with a strong focus on local jobs, economic development, and safety. The electric vehicles are clean and cost-effective, helping to combat the congestion and enhance equity and access. I see great potential for their services to expand further In Hollywood, South Florida, and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas_ Please reach out If I can provide any additional information. Sincerely Karina Ricks Partner karina@Cityfi.co City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 101 of 123 CIRCUIT Appendix 1.2.4 Billy's Stone Crab City of Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Wazir Ishmael, City Manager Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, I �tittm a long time supporter of Circuit as an i' leAm !� _. I am writing to express my full support of Circuit services here in Hollywood, FL and see the valuable benefits its services provide" I know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues in an on-dervand and aco-friandly way Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's team has focused on fobs, economic development, and safety in our city. The electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle, I see great potential for their services to expand further in Hollywood, South Florida, and along Transit routes, l support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Thank you for your time and review, NAME if TITLE GPI BUSINESS (if applicable) ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 102 of 123 CIRCUIT Appendix 1.2.5 World Tire Inc. City of Hc1I wood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Vt+azir Ishmael, City Manager Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, I, am a long time supporter of Circuit as an } 'r t 1.At F f + + C _ I .ern writing to express my full support of Circuit services here in Hollywood, FL. and see the valuable benefits its services provide. I knew first-hand how getting around, connecting to transit and finding parking can be a struggle_ 1 commend the city for taking progressive actions to address transportation issues in an on -demand and eco-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's team has focused on jobs, economic development, and safety in our city. The etc. tic cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see great potential for their services to expand further in Hollywood. South Florida, and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Thank you for your time and review_ } NAME TITLE _ BUSINESS {if applicable) 14-A-.).- i ri' J ADDRE S 1 f Z 'r ! ' C., ci 7513 CI LC' City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 103 of 123 CIRCUIT Appendix 1.2.6 Margaritaville City of Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Wazir Ishmael, City Manager Dear City of Ilollyr+wood, Mayor Levy, City Staff, and Elected Officials, I,rot am a long timepporter of Circuit as an ul ► v 6. id, Id.. F supporter am writing to express my full su ppOrt of Circuit services here in Hollywood, FL and see the valuable benefits its sorvicos provide_ l know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues in an on-dernend and eca-friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support_ Circuit's team has focused on jobs, economic development, and safety in our ckty.. The electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see great potential for theirs rvice* to expand further in Hollywood, South Florida, and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Thank you for your time and review, NAME �.nr-a' - 1 TITLE rifek 4 N ..J... s. E. r> BUSINESS (If apptIcaore) {'w''itL.v % ,' r \-e.L ki , ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 104 of 123 CIRCUIT Appendix 1.2.7 Le Tub, Tiki Tiki, GG's City of Hollywood, FL 2600 Hollywood Blvd Hollywood. FL 33020 CC: Wazir Ishmael, City Manager Dear City of Hollywood, Mayor Levy+, City Staff. and Elected Officials, I, F- Se, + wLq. am a long time supporter of Circuit as an c, , - L i f L'i/6(e, I am writing to express my full support of Circuit services here in Hollywood, FL and see the valuable benefits its services provide. I know first-hand how getting around, connecting to transit and finding parking can be a struggle. I commend the city for taking progressive actions to address transportation issues in an on•demand and eco•friendly way. Circuit's team has been a pleasure to know and work with and have been great at building local support. Circuit's team has focused on jobs, economic development, and safety in our dty. The electric cars are cost-effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see great potential for their services to expand further in Hollywood, South Florida, arid along transit routes, I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow le now areas, Thank you for your time and review. NAME a -e VGA' 1 TITLE OL.L0"u-,4e4` BUSINESS (if applicable) 19 : a o-4 L i ADDRESS 1 ' 2.-cLo r . c Cc t 6. 3"ot` City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 105 of 123 CIRCUIT Appendix 1.2.8 Diplomat Beach Resort (Valet Services) City of Hollywood, FL 2600 Hollywood Blvd Hollywood, FL 33020 CC: Wazir Ishmael, Cily rvlanager Dear City of Hollywood, Mayor Levy, City Staff, and Elected Officials, 1, { '' »J am a long time supporter of Circuit as an I am writing to express my full support of Circuit services here in Hollywood, FL and see the valuable benefits its srrvices provide. 1 know first-hand how getting around. connecting to transit, and finding parking can be e struggle. I commend the city for taking progressive actions to address transportation issues in an on -demand and eco-friendly way. Circuit's (earn has been a pleasure to know and work with and have been great at building local support Circuit's team has focused on jobs. economic development, and safety in our city. The electric cars are cast -effective, equitable and help to combat the congestion and emissions problems with which many cities struggle. I see great potential for their services to expand further in Hollywood, South Florida, and along transit routes. I support the Circuit team and its essential services that it has been providing and hope that the City of Hollywood will continue their service and grow to new areas. Thank you for your time and review_ NAME .1(203k( 1l rMAI/N, TITLE. BUSINESS or applicable) )3 `Pdprno, ADDRESS 1 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 106 of 123 CIRCUIT Appendix 2 - Example of Data Report Appendix 2.1 February 2023 Hollywood Data Report Below showcases the most recent monthly report of the Hollywood Sun Shuttle. Additional highlights include a $4.53 net cost per rider (Almost 90% lower than comparable micro -transit systems), 148,000+ annual riders, 11,859+ passengers in the short month of February 2023, and 41 passengers per revenue hour. Over the past 10 months of operation, the Hollywood Sun Shuttle Circuit has reduced greenhouse gas emissions by 242 metric tons CO2, saved over 27,231 gallons of gas, and reduced traffic congestion by 182,000+ miles driven (by an average gasoline -powered vehicle). This GHG savings is the equivalent to the emissions reduced by 4,001 tree seedlings grown for 10 years (calculated using EPA GHG Equivalencies Calculator9). c[rCIRGUIT 6,304 11,859 Rides in Hollywood for the month of Feb Riders in Hollywood far the month of Feb 14:34 Average Wait Time in Feb 4.897 Average Driver Rating 49.00% pooled Rides on Average '$ 60.0045 n 40.00% ao 20.0046 2022 AB Mil i iii SO,00% S400% 55.00% 52.00% 49.00%dill 4800% 46.00% 32.00% Jan Feb March April May June July Aug Ssc 43 00% 40 000c 47.00% 50.00?6 Dec 2023 SS.00% 59 00% Jan Feb Rides v Riders Month over Month 15K a lOK SK 3 OK January February March 2022 April 2022 May 2022 June 2922 July 2022 Aug ust 2022 September October November December January February 2022 2922 2022 2022 2022 2022 2023 2923 httos://www.ena.aov/enerav/areenhouse-aas-eauivalencies-calculator City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 107 of 123 CIRCUIT Age Demographics 51.18% e.sz% 7.07% ItIpilihi 8.62% 7.9.08% 12.75% Rider Age Groups ▪ 18.22 ▪ 23.28 • 29-35 36-42 ▪ 43•44 50.56 � 64+ 1O8.0O to 174.00 Avg Unique Riders a day in Hollywood for the month of Feb Ride Day Of .. 25.00 167.00 131.00 148.00 165.00 174.00 174.00 145.00 0 20 40 60 60 100 12O 140 160 180 200 220 240 230 Completed Rides City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 108 of 123 CIRCUIT f a 0 2 9AM OK Hourly Ridership 1 1,350 1.303 1.2 0 323 257 10AM 11AM 12PM 1PM 2PM 3PM 4PM 5PM 6PM 7PM 8PM 9PM 2 Weekly Ridership 3 Month Week 4 1,370 5 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 109 of 123 CIRCUIT 200 100 0 2000 ,coo 500 0 292 276 Daily Ridership 308 322 412 383 495 424 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1.62C Sun Mon Day of the Week Ridership Tue 1,27.3 T hj 1,97$ 1,965 Fri Sat City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 110 of 123 CIRCUIT P Ickup Address Margaritaville Hollywood Beach Pesort, .. 395 Pohl ix Super Market at Hollywood Circle.. 385 320 Johnson 5t, Hollywood, FL 33019, U.. 162 1111 N Ocean Dr, Hollywood, FL 33019, .. 138 320J ohm son St, Johnson St 320 119 3555 S ocean Dr, Hollywood, FL 33019, .. 109 3901 S Ocean Dr, Hollywood, FL 33019, .. 99 198 N 17th Ave, Hollywood, FL 33020, U.. 98 1740 Polk St, Polk St 1740 91 Double -free Resort lay Hilton Hal yw®ad .. 74 9 20 40 60 80 100 120 140 180 180 200 220 240 260 280 300 320 340 360 380 400 420 Ridership [ley T'op Drop Off Addresses Dropoff Address u.ar. Lay! le rl:;I. y,v ocJ dedili kesorL, N Fublix Super Market at Hollywood Circle, Polk 5.. 86's Waterfront, N Ocean Dr 606 - 139 Twin Peaks, Ho lywood Blvd 1903 - 127 Deal eTree Resort by Hilton Hollywood Beach, .. 124 Hollywood Beach, Hollywood - 104 Hyde Resort and Residences, 5 Ocean Dr 4111 - 103 Riptide Oceanfront Hotel & Tiki Bar, N Surf Rd 2.. - 100 777 N Ocean Dr, N Ocean Dr 777 - 98 Hol lywooc Beach Broadwalk, S 8roadwalk 101 - 98 0 100 200 498 400 500 700 800 900 1000 1100 1200 Ridership 4ty City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 111 of 123 CIRCUIT FIeet.vocd lv nrrr 'embroke Pines ramar a i Yt ® 2023 Matlloa ( sea J State, Play and Estates West Hollywood ilr dp Pickup (Dots) I BEACH • ' el 17PNIA (eseI 11. ( t2S1 GJJc cer Isles Ditch Drop Off (Do INvm ran°. ^s-� "� Playland Isles 1�^ f rM1, r _ rJ ♦ r� ,y�,i. _. PoryWu� rila a �.tiv lr "J t OANIA r�. ' I 1,1_7 '�, r BEACH.. I I PI ay land Estates res Marion oke Taft 51 West Hollywood Washington St f2i Pembroke Park, WEST PARK II F12p23 Hatbox [lt .npreelMap 11I1 s• Pickup (Heat) pl taw J H .1- :tatei Playlarld Estates 71. ■I West Hollywood — Fleetwood Manor )embroke Pines ra mar Pere ro eaa Lake Farestij3 RRf 2623MeWo%6OpcylStn)olAlap High! nd Wke Drop Off(H,r PlaylaltgJalos � -..,� ��II I 11 pi! • BEACH a.fl�r }' aylarid Estates LcneS I I Taft Si West Hee ywood d Manor Tke is ash ton St .:a ^r e II Pernbrokgparks %VEST PARK r•_ :.. _ 2t21 lAatlxlo o OpenStreeIAiap Y M (END OF REPORT) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 112 of 123 CIRCUIT Appendix 3 - Case Studies Appendix 3.1 - Hollywood Case Study Hollywood Sun Shuttle 2023 Case Study- Page 1 C I T RIDE °ow,ILOAD MEart II 11 1Jti� V1 ilk R THE S-U.1TTt SEE LIFE ciltcui Nifirmci Case Study 2023 Circuit Hollywood "Sun Shuttle" HOW THE. SEL?VICE WORKS Since 207_a. 1.-e City of Hollywoodhas partnered up with Circuit to provide .z "0 . electric micro -transit solution for residents and visitors. =or just $2 per rider. Circuit takes riders anywhere within the coverage area zone through our on -demand app or by waving down a driver- HoJly4wcd, FL hos been a "model city", inspfing neighbors to also buHcr out similor city mobiU y programs to better serve their carrrmunty. HOURS OF OPER.IMON --1-]- 9 pm 'I -S.A 10'aryl -1JpI' On • den►ancl Door to door conwcnicnco Gaoled ridr, take [am cff kttie read. Fag Ferramd • MrcuxTrarm. Ir 1 1 Hiring kcal rreliaairand ampi-Cy Der; . ad4fr;ablc ail electric Fleet. www. ndecir'cuit.corrt 416. 11011W010001 uer.isd ilr City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 113 of 123 CIRCUIT Hollywood Sun Shuttle 2023 Case Study -Page 2 S CIRCUIT Ho 15 It 2 • 13.0&Oi Riders/Month • ZERO r1iG emissions • 4,9 passenger rating • 22 local 'V2 employees. who live : nd work in Hollytw°cwo-d • Contract extended 2022-2a23, saving the city at least 42% costs; :.Yipa red to fixed ri.i_ta:rol:e Last Mile, People First Hollywood,. Florida invested in Public Transportation SS In OCOnOMIC return." -APTA The results are in! In November 2022 we surveyed our riders, and these are some of the key takeaways: Saving money 94%of riders Living local 88% of riders use Circuit to save money on transportation. Say that Circuit is a great addition to the community and 8R% would like more cars. Over 713 of Circuit riders live in Hollywood or in Broward County. Tap 3 Things Riders Lave It's an easy way to move short d istan res It makes Hollywood better! 1004f Electric and ego -friendly. Sun Shuttle Exceeds City's Expectations II .ILLYWOOD rri aprtmwrnm.1 • Cleat Tl.-mIt C.:..1C{'s^t City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 114 of 123 CIRCUIT Hollywood Sun Shuttle 2023 Case Study- Page 3 (last page) l CIRCUIT Hollywood Heat Map Our Hollywood, FL area includes Downtown, Hollywood Beach, and US-1 Federal Highway. Through Circuit's app our team has been able to track request and view the most popular stops.S pick-ups. ABOUT CIRCUIT Last r CAW!' g the fibilyreac Ca dy4 c_•_,__ 2022 Hollywood, FL Hotspots • rtsPa rk at Young Circle • City Hall Hollywood• Reach Croadwalk Hollywood• Blvd_ • Margaritaville • Publix Circuit's ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative cities and forward -thinking advertising partners to offer electric shuttles that make mobility easier_ smarter_ more affordable, and fun. All I ht pcsenrod • CIrc,E T!arw[ Inc 7.617 Adeclroultrarn City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 115 of 123 CIRCUIT Appendix 3.2 - Brightline Case Study Brightline Case Study- Page 1 1 a CIRCUIT Last Mile, People First Brightline+ Case Study 2022 In 2021, Brightline partnered with Circuit to provide a new mobility service - Brightline+ that gets you from point A to point B seamlessly. THE CHALLENGE • Get people out of their personal vehicles • Connectivity to/ Brightline Stations ' Multiple apps needed for trip planning • Reduce GHG Emissions THE SOLUTION Brightline, connecting West Palm Beach, Fort Lauderdale and Miami Free or low cost first and last mile shuttles to and from all stations Shuttle add -on on booking platform 100% Electric Fleet All Rights Reserved - Circuit Transit Inc, 2022 ri deci rc a it.com City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 116 of 123 6 CIRCUIT Brightline Case Study- Page 2 CIRCUIT BACKGROUND Last Mile, People First Brightline+ Case Study Getting around congested South Florida is challenging. In 2018, Brightline launched the first and only privately owned and operated intercity passenger railroad in the United States. Commuters and leisure travellers could now easily connect between West Palm Beach, Fort Lauderdale and Miami. After an extended suspension of service due to Covid-19, Brightline revamped and relaunched in November 2021 with a new first and last mile shuttle service - Brightline+. Circuit was selected to operate the service for all of the Brightline stations. Offering a mixed, all EV fleet with NEVs, Tesla Model Y's, and electric passenger vans, operated by w2 hourly employees, the service has received tremendous support. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+ jobs. Mayor Suarez at the Brightline+ launch event ABOUT CIRCUIT Brightline+ on NBC 6 South Florida Circuits ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative communities, companies and forward -thinking advertising partners to provide low or fare -free electric shuttle services that make mobility easier, smarter, more affordable, and fun. Circuit offers on -demand rides around busy areas across the US using fleets of all -electric vehicles and a custom ride request app. The service aggregates riders, creates local jobs and connects brands with people in a beneficial way. Since starting, Circuit has given over 5 million rides, worked with Urban-X and CivStart accelerators, won numerous awards, and been applauded by the press. All Rights Reserved - Circuit Transit Inc. 2022 G" ri dec i rc u it.com Brightline Case Study- page 3 (last page) City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 117 of 123 CIRCUIT CIRCUIT HOW THE SERVICE WORKS Last Mile, People First Brightline+ Case Study Circuit operates fleets of all -electric vehicles including Polaris GEM low speed vehicles (LSV), Tesla Model Y and Lightning eMotors vans in West Palm Beach, Fort Lauderdale and Miami. All Circuit drivers and managers are local w2 employees and are trained in operations, customer service and maintenance. Circuit currently employs 75+ employees making living wages, including veterans for the Brightline+ program. Circuit owns, insures, and operates the entire fleet and all vehicles are manufactured in the US. Riders can book an eco-friendly private ride or eShuttle along with their train ticket to get to and from stations easily and affordably. Brightline+ will be prompted while booking on the app or website We pick you up from anywhere within 5 miles of a Brightline station You skip all the traffic while you ride the train We drop you off within a 5 mile radius of the station All Rights Reserved - Circuit Transit Inc. 2022 ridecircuit.corn City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 118 of 123 CIRCUIT Appendix 3.3 - San Diego Case Study San Diego Case Study- Page 1 Case Study 2023 Circuit San Diego ` FRE " HOW THE SEf?VICE. WO KS Circuit hirer, oc.e management and d riversiamoassado rs. staff is trained i n operations. customer service a nd rnai ntenan ce. C irc currently employs 35+ local W2 employees making living wages, including veterans_ Circuit owns, insures, and operates a fleet of all -electric Polaris GEM c6vehicles. manufactured in the US. ;!iders can request rides to and from anywhere within the COVE rage _one using the Ride Circuit app or by simply waving down a driver. H0U14S 0f 0PE ATI0N talon -Thurs Tarn -9pm Friday 7 arn - 10 am Saturday 8 arn -10 am Sunday 9 arn -'9 pm "cie creation Door tadcer tornrnierx, ponied nerds take car off the sJ FYd Fri Z•lerrrad . =•Mr 1'rs ran I nc2V.7- f cliableand ad Ls -..,able all electric fleet. www. ridedtrcuit.c orrt SAE G Download tips Aldo Circuit App. City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 119 of 123 CIRCUIT San Diego Case Study- Page 2 San Diego Case Study- page 2 (last page) FEEDBACK -Its convenient and fun to take the bus downtown and then hop on. FRED to get to my final destination!" 'Not just a ride; more like having a tour guide...: 'Itswonderful, especially for seniors' 'I love the service_ Drivers are friendly and the perience was h ass le Free." 651000 Parking Spaces Circuit's ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life. We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs. We work with innovative cities and forward -thinking advertising partners to offer electric shuttles that awake mobility easier, smarter, more affordable, and fun. ,4JI . sorvvd - Cl mu It To nett I r. 2 QZ City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 120 of 123 6 CIRCUIT Appendix 4- Additional Past Project Experience Appendix 4.1 New Rochelle NY Type of Service: On -demand micro -transit services Contract Term: August 2019 - present Nature of Services: In 2019, Circuit started a pilot program with the City of New Rochelle's Industrial Development Agency (IDA). The goal was to promote the downtown area's businesses and new developments and to provide a free connection to the Metro -North Railroad. The program was a fast success, prompting the City to issue an RFP that Circuit was fortunate to win in January 2020. The service and local team quickly ingrained itself in the community, including coordination and outreach with Veterans groups, senior living communities, and the Chamber of Commerce. During the pandemic, Circuit partnered with 511NYRideshare to provide trips to visiting nurses between hotels and the Montefiore Hospital. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicle in New Rochelle Appendix 4.2 Brightline Type of Service: On -demand micro -transit services, fare -based program Contract Term: August 2021 - present Nature of Services: In 2021, Circuit was selected to provide on -demand first/last mile services by Brightline Trains for their reopening under the new program Brightline+. Service focuses on providing rides to/from Brightline stations within a specified radius of the Fort Lauderdale, West Palm Beach, and Miami stations. Passengers can now book private or shared rides in EV's to and from all stations during the purchase of their train tickets online or in app. The innovative door to door service has significantly increased the user experience, streamlined travel, replaced ICE trips with EV trips and created 65+ jobs. Nature & Type of Vehicles: all -electric mixed fleet with Polaris GEM e6, Tesla Model Y, and electric passenger vans City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 121 of 123 6 CIRCUIT Circuit GEM vehicles with Brightline branding at Brightline trains reopening and Brightline+ launch event Appendix 4.3. West Palm Beach, FL Type of Service: On -demand micro -transit services Contract Term: January 2013 - present Nature of Services: Circuit has operated on -demand services using electric vehicles in the area since 2013. We focused on riders within West Palm Beach and Palm Beach. This service has been provided over these years with funding support from brand sponsors as well as a small fare program. In 2021, Circuit won a contract with West Palm Beach DDA to offer expanded and fare -free services in West Palm Beach and Palm Beach. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in West Palm Beach with local business and safe street initiatives branding Appendix 4.4 Pompano Beach, FL Type of Service: On -demand micro -transit services Contract Term: 2021 - present City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 122 of 123 6 CIRCUIT Nature of Services: In 2020, Circuit was selected for this project through competitive RFP and began operating in Spring 2021. The coverage area includes Downtown Hollywood and Hollywood Beach and consistently experiences high demand. This program began as a self -branded service and then opened for third party advertising. Nature & Type of Vehicles: all -electric Polaris GEM e6 Circuit vehicles in Pompano Beach with City officials at ribbon cutting, 2021 City of Hollywood RFP-045-23-SK for Citywide micro -transit Services Page 123 of 123