HomeMy WebLinkAboutBack-Up DocumentStryker Medical
3800 E Centre Ave, Portage, MI 49002
P 269 389 6717
F 269 216 943B
steve.trail@stryker.com
EMSAR EMS Customers
Renee LaPine- President, EMSAR, Inc.
Stryker
From: Steve Trail, Vice President of Customer Care
Subject: EMSAR is a factory authorized repair vendor for Stryker EMS Products
Date: March 23, 2018
EMSAR franchises have been factory trained and authorized to service and repair the Stryker EMS product line within the 50
United States. EMSAR is authorized to provide warranty repair, preventative maintenance and service contracts (except where
contractually prohibited, ie. With existing Stryker Customers).
Should you have any questions please feel free to contact me at 1-800-327-0770 ex. 6717.
Sincerely,
Steve Trail
Vice President of Customer Care
Stryker Medical
3800 E Centre Ave, Portage, MI 49002 I P 269 3B9 6717 I F 269 216 9438 I Orst.lastname@stryker.com
FERNO'
70 Weil Way • Wilmington, OH 45177-9371 • (937)382-1451 • Fax(937)382-1191
info@ferno.com
To Whom It May Concern:
We are pleased to announce that service and repair on Ferno emergency, ambulance,
and mortuary equipment is now available to you locally. Equipment Management,
Service and Repair, or EMSAR® has been appointed as the only service and repair
agent authorized by Ferno.
Ferno has contracted with EMSAR® to provide comprehensive service and support for
the complete Ferno product line. EMSAR®is the only authorized service agent of Ferno.
EMSAR® technicians are factory trained and have readily available access to Ferno
factory original parts. As a result, EMSAR® technicians are able to provide on -site
minor repairs, quick turnaround of major repairs, and a preventive maintenance program
designed to extend the life of the equipment.
We know that you will be pleased with the professionalism and consistently high quality
of service EMSAR® will provide. Be proactive and call EMSAR® now to have your cot
inspected and/or repaired by the only authorized Ferno service agent, EMSARO.
Sincerely,
Joe Bourgraf,
President
Ferno-Washngton, Inc's mission is to satisfy our customers with innovative, cost-effective
products that improve health care delivery for caregivers and those they serve.