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Contract No.: 16-17-048
Current Term: New
Expiration Date:
Title: AT&T Session Initiation Protocol (SIP)
Trunking
Recommendation:
1 Sole Source Contract
❑ Solicit Competition
❑ Access Contract
❑ Other
Procurement Contracting Officer:
Richard McLaren
Background:
The City currently uses Kronos, a time keeping software in Parks and Recreation, GSA, Public Works, Solid
Waste, Police, NET, and will eventually install the software citywide. Certain aspects of the Kronos software
requires Session Initiation Protocol (SIP) Trunking. SIP trunking allows users to use high speed internet
connections to combine data, voice and video in a single line connected from Miami to Boston, where Kronos'
servers are headquartered.
Research Conducted:
Market Research was conducted by Procurement using the internet to find additional SIP trunking providers.
AT&T Corp was found to be the technology and market share leader, while being the most advanced provider
of SIP trunking. In addition to the regular SIP trunking offerings, AT&T's SIP trunking provides two additional
components: 1) AT&T FlexWare, allows business customers to setup multiple virtual network functions on a
single device; and 2) AT&T Network on Demand (NOD) automates network services and infrastructure
running in a cloud environment. These components allow customers to manage their network functions using
an online portal, and can alter network speed in less than 90 seconds without the need for service, sales call
or any additional equipment. While there are newer and smaller companies popping up selling similar SIP
trunking services, none of the newer companies were able to provide FlexWare or NOD. Below are a list of
links for SIP trunking providers:
AT&T:
https://www.business.att coralenterprise/Service/collaboration/voiptsip-trunking/.
CDW:
https://www.cdw.comtcontent/servicesimanaged-services/default.aspx?searchStrinq=expandable-
block1 &cm ven=acquirgy&cm cat=binq&cm pla=S3+Services+Managed+Services&cm ite=Connectivity+
Services+Exact&s kwcid=AL! 4223! 10! 12485462494! 118099528372&ef id=W HfSLwAAB IOn KXDH:20170
502134348:s.
RingCentral:
https://www.ringcentral.com/?BMID=RC 102806RC&RCKW=ring%20central&RCMT=e&AD=10881528799
&CID=sem&utm source=binq&utm medium=cpc&utm campaign=MSN US Search Brand Exact&utm t
erm=ring%20central&utm content=Rinq Central %05BExact%5D
Nextiva:
https://wvvw.nextiva.comfbroductsfobx-sici-trunkinq.html.
Comparable Contracts:
The State of Florida has a contract with AT&T for SIP trunking, but only within the state. No other contracts
were found.
Recommendation:
Procurement recommends a sole source finding and contracting with AT&T for these SIP trunking services.
AT&T is the only provider that can design and configure a solution that meets the needs of Kronos and the
City. This technology will reduce costs and enhance reliability for multimedia services.
Procurement Contracting Officer:
Procurement Contracting Manager:
Director/Asst. Director:
Date: f ! .?641
Date: 5, /f/2e 7
Date: