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HomeMy WebLinkAboutExhibit - Addendum and Master AgreementTag AfftiikkYt ANNIE PEREZ, CPPO DANIEL J. ALFONSO ChierPracurement Officer City Manager MASTER AGREEMENT AT&T MA1642040UA (MA), AT&T IP FLEXIBLE REACH PRICING SCHEDULE BVP1642041 (IP), AT&T FLEXWARE PRICING SCHEDULE NFOD5WTP5ZA (FLEX), AND AT&T VPN SERVICE PRICING SCHEDULE NBI1642042 (VPN) BETWEEN CITY OF MIAMI AND AT&T CORP. ADDENDUM 1) The provisions of this Addendum shall supersede any and all provisions in any other Contract or understanding between the parties whether oral or in writing, and in the event a provision of this Addendum conflicts with a provision of the AT&T Corp (AT&T) Contracts or seeks to eliminate a provision of the AT&T Contracts, the provisions of this Addendum shall apply. 2) All references to "Customer" shall be referenced as the "City". 3) Customer Contact (for notices) is hereby amended with the underlined language as follows; Daniel J. Alfonso City Manager 3500 Pan American Drive Miami, Florida 33133 Victoria Mendez City Attorney 444 SW 2nd Avenue, 9th Floor Miami, Florida 33130 Annie Perez, CPPO Procurement Director City of Miami 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 4) MA#4.2 titled "Additional Charges and Taxes", is hereby deleted in its entirety and replaced with the underlined language, as follows; Services provided are quoted inclusive of all state, local, value-added, or other taxes, customs, or duties, or other charges (all levied or assessed or provided by law taxes payable by AT&T). In the event, such taxes and/or charges become applicable to AT&T's services, applications, or data, AT&T shall pay any such applicable tax upon receipt of written notice that such taxes are due. The City of Miami is tax-exempt, see Exhibit B. 5) MA#4.3, 4.4 and 4.5, are hereby deleted in their entirety, and replaced with underlined language, as follows; All invoices issued by AT&T shall be settled by the City within forty-five (45) days, in accordance with the Florida Statutes Sections 218.73 and 218.74 on Prompt Payment Act. AT&T shall submit proper bank documentation to the City to process payments via Automated Clearing House (ACH). Payment shall be in accordance with Florida Statutes Sections 218.73 and 218.74 on Prompt Payment Act. All payments not made within forty- five (45) days shall accrue interest thirty (30) days from their due date at the rate of one (1) percent per month (or such lesser rate as may be the maximum permissible rate under applicable laws. No advance or future payments shall be made at any time. 6) MA#4.6 titled "Credit Terms", is hereby deleted in its entirety; 7) MA#5.1 titled "Confidential Information", is hereby amended to add the underlined language, as follows; c) Should AT&T determine to dispute any public access provision required by Florida Statutes, then AT&T shall do so at its own expense and at no cost to the City. 8) MA#6 titled "Limitations of Liability and Disclaimers", is hereby deleted in its entirety and replaced with the underlined language, as follows: 1. AT&T shall indemnify and hold/save harmless and defend at its own cost and expense, the City, its agencies and instrumentalities such as its elected and appointed officials, agents, servants and employees from and against any claim, demand or cause of action (in this Section collectively referred to as the "City") of whatsoever kind or nature arising out of the intentional misconduct or gross negligence of AT&T, its agents, servants or employees in the performance of its obligations pursuant to this Agreement, a third party claim that the Services or any component thereof infringes or violates any intellectual property right of any person, and/or of AT&T failure to comply with any applicable federal, state , county or city law, rule or regulation applicable to AT&T's responsibilities under this Agreement including without limitation Consumer , Debtor/ Creditor , Credit Reporting and/or Mortgage Laws, or Rules or Regulations. This indemnity, hold harmless and duty to defend is equally applicable to for all costs, losses and expenses, including but not limited to, damages to persons or property, judgments, reasonable attorney's fees, paralegal expenses, and court costs at both the administrative, regulatory, trial and appellate levels arising out of or in connection with the operations permitted under this Agreement. The parties understand and agree that the covenants and representations relating to this indemnification provision shall serve Page 2 the term of this Agreement and continue in full force and effect as to the AT&T responsibility to indemnify the City, will survive the cancellation or expiration of this Agreement, as applicable. AT&T will indemnify, defend, and hold City, harmless for any negligent acts of AT&T or for any violation of any intellectual property laws, intellectual property rights, contracts or, rules, regulations, or statutes. 9) MA#10.11 titled "Governing Law", is hereby deleted in its entirety and replaced with the underlined language, as follows; This Agreement with the City will be governed by and construed under the laws of the State of Florida regardless of choice or conflict of laws principles. Venue in any proceedings between AT&T and the City will be in a court of competent jurisdiction located in Miami -Dade County, Florida. Each party shall bear their own respective attorney's fees. 10) MA#10.16 titled "Entire Agreement" is hereby deleted and replaced with the underlined language, as follows; The Agreement consists of Master Agreement MA1642040UA, AT&T IP Flexible Reach Pricing Schedule BVP1642041, AT&T FlexWare Pricing Schedule NFOD5WTP5ZA, AT&T VPN Pricing Schedule NB11642042, this Addendum and its Exhibits A & B. 11) Article titled "Order of Precedence", has been added with the underlined language, as follows; In case of any contradictions and discrepancies between the parts of the Contract, precedence shall be given in the following decreasing order; a) This Addendum b) Purchase Order Terms and Conditions c) The articles of the Contract without its Appendices d) Appendices hereto 12) Article titled "Insurance", has been added with the underlined language, as follows; AT&T shall provide and maintain in force at all times during the Agreement with the City, such insurance, including Workers' Compensation and Employer's Liability Insurance, Comprehensive General Liability Insurance, Automobile Liability Insurance and Errors and Omissions Insurance to assure the protection contained in the foregoing indemnification undertaken by AT&T. 1. Workers' Compensation subject to Statutory limits for the State of Florida with $100,000 Employers Liability. Commercial General Liability Insurance with limits of no less than $1,000,000.00 per occurrence, $2,000,000 policy aggregate, affording coverage for bodily injury, including death, and property damage. The certificate of insurance shall insure exposures arising out of premises and operations, products and completed operations, personal injury and advertising liability, and include Page 3 coverage for contingent and contractual exposures. This insurance shall be written on a primary and non-contributory wording, and shall list the City as an additional insured. 2. Business Auto Liability protecting against bodily injury and property damage arising out of operation, maintenance or use of any auto, including owned, non - owned and hired automobiles exposures, with limits of not less than $1,000,000.00 per accident. The City shall appear listed as an additional insured on this coverage. 3. Professional Liability/Errors and Omissions Insurance with limits of liability provided by such policy of no less than $1,000,000.00 per claim, $2,000,000 policy aggregate including retro date coverage. 4. A Certificate of Insurance acceptable to the City shall be provided listing the above coverages and providing 30 days prior written notice to the City in the case of cancellation. The City shall be named as an additional insured on all liabilities, except professional liability and workers' compensation coverage. A copy of the certificate shall be mailed to the City's Risk Management Department at the time AT&T executes this Agreement. 13) Article titled "City Not Liable for Delays", has been added with the underlined language, as follows; AT&T hereby understands and agrees that in no event shall the City be liable for, or responsible to AT&T or any subcontractor, or to any other person, firm, or entity for or on account of, any stoppages or delay(s) in work herein provided for, or any damages whatsoever related thereto, because of any injunction or other legal or equitable proceedings or on account of any delays) for any cause over which the City has no control. 14) Article titled "Use of Name", has been added with the underlined language, as follows; AT&T understands and agrees that the City is not engaged in research for advertising, sales promotion, or other publicity purposes. AT&T is allowed, within the limited scope of normal and customary marketing and promotion of its work, to use the general results of this project and the name of the City. AT&T agrees to protect any confidential information provided by the City and will not release information of a specific nature without prior written consent of the City Manager or the City Commission. 15) Article titled "No Conflict of Interest", has been added with the underlined language, as follows; Pursuant to City of Miami Code Section 2-611, as amended ("City Code"), regarding conflicts of interest, AT&T hereby certifies to the City that no individual member of AT&T, no employee, and no subcontractors under this Agreement or any immediate family member of any of the same is also a member of any board, commission, or agency of the City. AT&T hereby represents and warrants to the City that throughout the term of this Page 4 Agreement, Contractor, its employees, and its subcontractors will abide by this prohibition of the City Code. 16) Article titled "Truth -in -Negotiation Certification, Representation and Warranty", has been added with the underlined language, as follows; AT&T hereby certifies, represents and warrants to the City that on the date of Contractor's execution of this Agreement, and so long as this Agreement shall remain in full force and effect, the wage rates and other factual unit costs supporting the compensation to AT&T under this Agreement are and will continue to be accurate, complete, and current. AT&T understands, agrees and acknowledges that the City shall adjust the amount of the compensation and any additions thereto to exclude any significant sums by which the City determines the contract price of compensation hereunder was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. In the event AT&T provides services on an hourly basis, all such contract adjustments shall be made within one (1) year of the end of this Agreement, whether naturally expiring or earlier terminated pursuant to the provisions hereof. 17) Article titled "Counterparts", has been added with the underlined language, as follows; This Agreement may be executed in three or more counterparts, each of which shall constitute an original, but all of which, when taken together, shall constitute one and the same agreement. 18) Article titled "Public Records", has been added with the underlined language, as follows; If the contractor has questions regarding the application of chapter 119, Florida Statutes, to the contractor's duty to provide public records relating to this contract, contact the custodian of public records at (305) 416-1830, Via email at PublicRecordsnmiamigov.com, or regular email at City of Miami Office of the City Attorney, 444 SW 2nd Avenue, 9th FL, Miami, FL 33130. Page 5 IN WITNESS WHEREOF, the parties hereto have caused this instrument to be executed by their respective officials thereunto duly authorized. "AT&T" "City" AT&T Corp CITY OF MIAMI, a municipal corporation BY: DATE: ATTEST: Corporate Secretary/Notary Public Corporate Seal/Notary Seal BY: DATE: Daniel J. Alfonso, City Manager ATTEST: Todd Hannon, City Clerk APPROVED AS TO INSURANCE REQUIREMENTS: Ann -Marie Sharpe, Director Risk Management APPROVED AS TO LEGAL FORM AND CORRECTNESS: Victoria Mendez, City Attorney Page 6 Exhibit A City of Miami March 2017 IP Flex on AVPN with Kronos 36 month budgetary pricing Monthly Install 20M AVPN Port $1,032.24 20M Ethernet Access w/ Ethernet Hand-off $643.26 100 CC's c? $12.90 $1,290.00 FlexWare - Router $203.00 $450.00 Total $3,168.50 $450,00 Note: City of Miami will need to secure dial tone at the Kronos facility for the AVPN Router out of band management. Page 7 w..n+a., : — 46,6 112740125C•1 Gooks,* Motor Thee oulr6se that Exhibit B [Consumer's Certificate of Exemption CIry OF IMAM, 444 SW 2n1 AVE MIAMI r4 a1,10"5,0 la.u.d Punwant to Cale... 212, Fklald1 Motu/toe tmc l2D12 MONO Ore '2017 C'O/iIP pie OR• IA FL O4111 MUNICIPAL GOVERNMENT a arernpr horn Irv} payment of Ffpnda 5an5 alnd te.-0 1aM pI rt.,* pmpprly rcnIrl. hllryrerl ren131 relpnny tented. ter le persona prno ty Itura44Jed or ward. at services ouchaood 1111111 'li,rlH,V � Important Information for Exempt Organizations Uf1.l4 R04/11 1. 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FAG t 5 h ra 1 akrinal animas to haurfutrnrly pret sat trip ca1idicale 5a dverw the p-Tlniari rtt iarrm ra. tlr.lar no GKSlrraranCoe 1h0/411 1Me d 411inc,1011)4.Giza Apr the pommel benela of sets 1drvn1J4 Violators wiI be lane, ter whenert 011fe inky ttye plus a roototly oF 2004. 0l ma lar..yld may be subtoef 10 esnott1On 0f a t1Wd•uogroe felony Any 'nolahgn .Jl mauve th1 rewcatiol 111 this oedilica4O. 6. 11 tau haute + Iaalians .egarrlllg your etlimparn ccrtSca1aplease contest the Enarrptine Uwe o1 Account Manageer6M at BOO 3S2.1611 Front the avanSsie octforte, Select 'Ra1Atraeoe 01 Fa.ett." etas 'Nagstreenn Ineor•-sa 4m.. and Alllty "Elce ull0n CAedlcarea anti NonprO ll Eon1I4e.' T R1 fo lIl'4 1001/195 rs l'O 80a 6480. Toishasseno.FL 5?31 89 Page 8 urru der iu: o.soco, AT&T MA Reference No. MA1642040UA at&t MASTER AGREEMENT Customer AT&T CITY OF MIAMI Street Address: 444 SW 2nd Ave City: Miami State/Province : FL Zip Code: 331301910 Country: United States AT&T Corp. Customer Contact (for notices) AT&T Contact (for notices) Name: Hector Pico Title: IT Infrastructure Manager Street Address: 444 SW 2nd Ave City: Miami State/Province: FL Zip Code: 331301910 Country: United States Telephone: (305) 416-1075 Fax: Email: hpicoa@miamigov.com Street Address: 13450 W Sunrise Blvd City: Sunrise State/Province: FL Zip Code: 33323 Country: United States With a copy to: AT&T Corp. One AT&T Way Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast@att.com This Master Agreement ("Master Agreement"), between the customer named above ("Customer") and the AT&T entity named above ("AT&T"), is effective when signed by both Customer and AT&T Customer (by its authorized representative) AT&T (by its authorized representative) By: By: Name: Name. Title: Title. Date: Date: ua ver iii.doc AT&T and Customer Confidential Information Page 1 of 8 ASAP! UA VER 111 11/16/2012 eCRM ID 1-1GG54RJ I.UI ILI dUt. IU: CliOJ43, MASTER AGREEMENT 1. INTRODUCTION 1.1 Overview of Documents. This Master Agreement and the following additional documents (collectively, the "Agreement') shall apply to all products and services AT&T provides Customer pursuant to this Agreement ("Services") and shall continue in effect so long as Services are provided under this Agreement: (a) Pricing Schedules. A 'Pricing Schedule" means a pricing schedule (including related attachments) or other document that is attached to or is later executed by the parties and references this Master Agreement. A Pricing Schedule includes the Services, the pricing (including discounts and commitments, if applicable) and the pricing schedule term ("Pricing Schedule Term"). (b) Tariffs and Guidebooks. "Tariffs" are documents containing the descriptions, pricing and other terms and conditions for a Service that AT&T or its Affiliates file with regulatory authorities. "Guidebooks" are documents (designated as Guidebooks or Price Lists) containing the descriptions, pricing and other terms and conditions for a Service that were but no longer are filed with regulatory authorities. Tariffs and Guidebooks can be found at att.com/servicepublications or other locations AT&T may designate. (c) Acceptable Use Policy. AT&T's Acceptable Use Policy ("AUP") applies to (i) Services provided over or accessing the Internet and (ii) wireless (i.e., cellular) data and messaging Services. The AUP can be found at att.com/aup or other locations AT&T may designate. (d) Service Guides. The descriptions, pricing and other terms and conditions for a Service not covered by a Tariff or Guidebook may be contained in a Service Guide, which can be found at att.corn/servicepublications or other locations AT&T may designate. 1.2 Priority of Documents. The order of priority of the documents that form this Agreement is: the applicable Pricing Schedule or Order; this Master Agreement; the AUP; and Tariffs, Guidebooks and Service Guides; provided that Tariffs will be first in priority in any jurisdiction where applicable law or regulation does not permit contract terms to take precedence over inconsistent Tariff terms. 1.3 Revisions to Documents. Subject to Section 8.2(b) (Materially Adverse Impact), AT&T may revise Service Publications at any time. 1.4 Execution by Affiliates. An AT&T Affiliate or Customer Affiliate may sign a Pricing Schedule in its own name, and such Affiliate contract will be a separate but associated contract incorporating the terms of this Agreement. Customer and AT&T will cause their respective Affiliates to comply with any such separate and associated contract. 2. AT&T DELIVERABLES 2.1 Services. AT&T will either provide or arrange to have an AT&T Affiliate provide Services to Customer and its Users, subject to the availability and operational limitations of systems, facilities and equipment. Where required, an AT&T Affiliate authorized by the appropriate regulatory authority will be the service provider. If an applicable Service Publication expressly permits placement of an order for a Service under this Master Agreement without the execution of a Pricing Schedule, Customer may place such an order using AT&T's standard ordering processes (an "Order"), and upon acceptance by AT&T, the Order shall otherwise be deemed a Pricing Schedule under this Master Agreement for the Service ordered. 2.2 AT&T Equipment. Services may be provided using equipment owned by AT&T that is located at the Site ("AT&T Equipment"), but title to the AT&T Equipment will remain with AT&T. Customer must provide adequate space and electric power for the AT&T Equipment and keep the AT&T Equipment physically secure and free from liens and encumbrances. Customer will bear the risk of loss or damage to the AT&T Equipment (other than ordinary wear and tear), except to the extent caused by AT&T or its agents. 2.3 Purchased Equipment. Except as specified in a Service Publication, title to and risk of loss of Purchased Equipment shall pass to Customer on delivery to the transport carrier for shipment to Customer's designated location. 2.4 License and Other Terms. Software, Purchased Equipment and Third -Party Services may be provided subject to the terms of a separate license or other agreement between Customer and either the licensor, the third -party service provider or the manufacturer. Customer's execution of the Pricing Schedule for or placement of an Order for Software, Purchased Equipment or Third -Party Services is Customer's agreement to comply with such separate agreement. Unless a Service Publication specifies otherwise, AT&T's sole responsibility with respect to Third -Party Services is to place Customer's orders for Third -Party Services, except that AT&T may invoice and collect payment from Customer for the Third -Party Services. 3. CUSTOMER'S COOPERATION 3.1 Access Right. Customer will in a timely manner allow AT&T access as reasonably required for the Services to property and equipment that Customer controls and will obtain at Customer's expense timely access for AT&T as reasonably required for the Services to property controlled by third parties such as Customer's landlord. AT&T will coordinate with and, except in an emergency, obtain Customer's consent to enter upon Customer's property and premises, which consent shall not be unreasonably withheld. Access rights mean the right to construct, install, repair, maintain, replace and remove access lines and network facilities and the right to use ancillary equipment space within a building for Customer's connection to AT&T's network. Customer must provide AT&T timely information and access to Customer's facilities and equipment as AT&T reasonably requires for the Services, subject to Customer's reasonable security policies. Customer will furnish any conduit, holes, wireways, wiring, plans, equipment, space, power/utilities and other items as AT&T reasonably requires for the Services and will obtain any necessary licenses, permits and consents (including easements and rights -of - way). Customer will have the Site ready for AT&T to perform its work according to a mutually agreed schedule. ua ver iii.doc UA VER ill 11/16/2012 AT&T and Customer Confidential Information Page 2 of 8 ASAP! eCRM ID 1-1 GG54RJ l.U1ILI LIU. ICI: 0307LO/ MASTER AGREEMENT 3.2 Safe Working Environment. Customer will ensure that the location at which AT&T installs, maintains or provides Services is a safe working environment, free of Hazardous Materials and reasonably suitable for the Services. "Hazardous Materials" mean any substance or material capable of posing an unreasonable risk to health, safety or property or whose use, transport, storage, handling, disposal or release is regulated by any law related to pollution, to protection of air, water or soil or to health and safety. AT&T shall have no obligation to perform work at a location that is not a suitable and safe working environment or to handle, remove or dispose of Hazardous Materials. 3.3 Users. "User" means anyone who uses or accesses any Service provided to Customer. Customer will cause Users to comply with this Agreement and is responsible for Users' use of any Service unless expressly provided to the contrary in an applicable Service Publication. 3.4 Resale of Services. Customer may not resell the Services or rebrand the Services for resale to third parties without AT&T's prior written consent. 4. PRICING AND BILLING 4.1 Pricing and Pricing Schedule Term; Terms Applicable After End of Pricing Schedule Term. The prices listed in a Pricing Schedule are stabilized until the end of the Pricing Schedule Term and will apply in lieu of the corresponding prices set forth in the applicable Service Publication. No promotion, credit, discount or waiver set forth in a Service Publication will apply. Unless the Pricing Schedule states otherwise, at the end of the Pricing Schedule Term, Customer may continue Service (subject to any applicable notice or other requirements in a Service Publication for Customer to terminate a Service Component) under a month -to -month service arrangement at the prices, terms and conditions in effect on the last day of the Pricing Schedule Term. AT&T may change such prices, terms or conditions on 30 days' prior notice to Customer. 4.2 Additional Charges and Taxes Prices set forth in a Pricing Schedule are exclusive of and Customer will pay all taxes (excluding those on AT&T's net income), surcharges, recovery fees, customs clearances, duties, levies, shipping charges and other similar charges (and any associated interest and penalties resulting from Customer's failure to timely pay such taxes or similar charges) relating to the sale, transfer of ownership, installation, license, use or provision of the Services, except to the extent Customer provides a valid exemption certificate prior to the delivery of Services. To the extent required by law, Customer may withhold or deduct any applicable taxes from payments due to AT&T, provided that Customer will use reasonable commercial efforts to minimize any such taxes to the extent allowed by law or treaty and will furnish AT&T with such evidence as may be required by relevant taxing authorities to establish that such tax has been paid so that AT&T may claim any applicable credit. 4.3 Billing. Unless a Service Publication specifies otherwise, Customer's obligation to pay for a Service Component begins upon availability of the Service Component to Customer. Customer will pay AT&T without deduction, setoff or delay for any reason (except for withholding taxes as provided in Section 4.2 - Additional Charges and Taxes or in Section 4.5 - Delayed Billing; Disputed Charges). At Customer's request, but subject to AT&T's consent (which may not be unreasonably withheld or withdrawn), Customer's Affiliates may be invoiced separately, and AT&T will accept payment from such Affiliates. Customer will be responsible for payment if Customer's Affiliates do not pay charges in accordance with this Agreement. AT&T may require Customer or its Affiliates to tender a deposit if AT&T determines, in its reasonable judgment, that Customer or its Affiliates are not creditworthy, and AT&T may apply such deposit to any charges owed. 4.4 Payments. Payment is due within 30 days after the date of the invoice (unless another date is specified in an applicable Tariff or Guidebook) and must refer to the invoice number. Charges must be paid in the currency specified in the invoice. Restrictive endorsements or other statements on checks are void. Customer will reimburse AT&T for all costs associated with collecting delinquent or dishonored payments, including reasonable attorneys' fees. AT&T may charge late payment fees at the lowest of (a) 1.5% per month (18% per annum), (b) for Services contained in a Tariff or Guidebook at the rate specified therein, or (c) the maximum rate allowed by law for overdue payments. 4.5 Delayed Billing; Disputed Charges. Customer will not be required to pay charges for Services initially invoiced more than 6 months after close of the billing period in which the charges were incurred, except for calls assisted by an automated or live operator. If Customer disputes a charge, Customer will provide notice to AT&T specifically identifying the charge and the reason it is disputed within 6 months after the date of the invoice in which the disputed charge initially appears, or Customer waives the right to dispute the charge. The portion of charges in dispute may be withheld and will not be considered overdue until AT&T completes its investigation of the dispute, but Customer may incur late payment fees in accordance with Section 4.4 (Payments). Following AT&T's notice of the results of its investigation to Customer, payment of all properly due charges and properly accrued late payment fees must be made within ten (10) business days. AT&T will reverse any late payment fees that were invoiced in error. 4.6 Credit Terms. AT&T retains a lien and purchase money security interest in each item of Purchased Equipment and Vendor Software until Customer pays all sums due. AT&T is authorized to sign and file a financing statement to perfect such security interest. 4,7 MARC. Minimum Annual Revenue Commitment ("MARC") means an annual revenue commitment set forth in a Pricing Schedule that Customer agrees to satisfy during each 12-consecutive-month period of the Pricing Schedule Term. If Customer fails to satisfy the MARC for any such 12-month period, Customer will pay a shortfall charge in an amount equal to the difference between the MARC and the total of the applicable MARC-Eligible Charges incurred during such 12-month period, and AT&T may withhold contractual credits until Customer pays the shortfall charge. ua_ver_iii.doc UA VER III 11/16/2012 AT&T and Customer Confidential Information Page 3 of 8 eCRM ID 1-1GG54RJ ASAP! � ur iu tI Liu: asoaca, MASTER AGREEMENT 4.8 Adjustments to MARC. (a) In the event of a business downturn beyond Customer's control, or a corporate divestiture, merger, acquisition or significant restructuring or reorganization of Customer's business, or network optimization using other Services, or a reduction of AT&T's prices, or a force majeure event, any of which significantly impairs Customer's ability to meet a MARC, AT&T will offer to adjust the affected MARC to reflect Customer's reduced usage of Services (with a corresponding adjustment to the prices, credits or discounts available at the reduced MARC level). If the parties reach agreement on a revised MARC, AT&T and Customer will amend the affected Pricing Schedule prospectively. This Section 4.8 will not apply to a change resulting from Customer's decision to use service providers other than AT&T. Customer will provide AT&T notice of the conditions Customer believes will require the application of this provision. This provision does not constitute a waiver of any charges, including monthly recurring charges and shortfall charges, Customer incurs prior to amendment of the affected Pricing Schedule. (b) If Customer, through merger, consolidation, acquisition or otherwise, acquires a new business or operation, Customer and AT&T may agree in writing to include the new business or operation under this Agreement. Such agreement will specify the impact, if any, of such addition on Customer's MARC or other volume or growth discounts and on Customer's attainment thereof. 5. CONFIDENTIAL INFORMATION 5.1 Confidential Information. Confidential Information means: (a) information the parties or their Affiliates share with each other in connection with this Agreement or in anticipation of providing Services under this Agreement (including pricing or other proposals), but only to the extent identified as Confidential Information in writing; and (b) except as may be required by applicable law or regulation, the terms of this Agreement. 5.2 Obligations. A disclosing party's Confidential Information will, for a period of 3 years following its disclosure to the other party (except in the case of software, for which the period is indefinite): (a) not be disclosed, except to the receiving party's employees, agents and contractors having a need -to -know (but only if such agents and contractors are not direct competitors of the other party and agree in writing to use and disclosure restrictions as restrictive as this Section 5) or to the extent authorized to be revealed by law, governmental authority or legal process (but only if such disclosure is limited to that which is so authorized and prompt notice is provided to the disclosing party to the extent practicable and not prohibited by law, governmental authority or legal process); (b) be held in confidence; and (c) be used only for purposes of using the Services, evaluating proposals for new services or performing this Agreement (including in the case of AT&T to detect fraud, to check quality and to operate, maintain and enhance the network and Services). 5.3 Exceptions. The restrictions in this Section 5 will not apply to any information that: (a) is independently developed by the receiving party without use of the disclosing party's Confidential Information; (b) is lawfully received by the receiving party free of any obligation to keep it confidential; or (c) becomes generally available to the public other than by breach of this Agreement. 5.4 Privacy. Each party is responsible for complying with the privacy laws applicable to its business. AT&T shall require its personnel, agents and contractors around the world who process Customer Personal Data to protect Customer Personal Data in accordance with the data protection laws and regulations applicable to AT&T's business. If Customer does not want AT&T to comprehend Customer data to which it may have access in performing Services, Customer must encrypt such data so that it will be unintelligible. Customer is responsible for obtaining consent from and giving notice to its Users, employees and agents regarding Customer's and AT&T's collection and use of the User, employee or agent information in connection with a Service. Customer will only make accessible or provide Customer Personal Data to AT&T when it has the legal authority to do so. Unless otherwise directed by Customer in writing, if AT&T designates a dedicated account representative as Customer's primary contact with AT&T, Customer authorizes that representative to discuss and disclose Customer's customer proprietary network information to any employee or agent of Customer without a need for further authentication or authorization. 6. LIMITATIONS OF LIABILITY AND DISCLAIMERS 6.1 Limitation of Liability. (a) EITHER PARTY'S ENTIRE LIABILITY AND THE OTHER PARTY'S EXCLUSIVE REMEDY FOR DAMAGES ON ACCOUNT OF ANY CLAIM ARISING OUT OF AND NOT DISCLAIMED UNDER THIS AGREEMENT SHALL BE: (i) FOR BODILY INJURY, DEATH OR DAMAGE TO REAL PROPERTY OR TO TANGIBLE PERSONAL PROPERTY PROXIMATELY CAUSED BY A PARTY'S NEGLIGENCE, PROVEN DIRECT DAMAGES; (ii) FOR BREACH OF SECTION 5 (Confidential information), SECTION 10.1 (Publicity) OR SECTION 10.2 (Trademarks), PROVEN DIRECT DAMAGES; (iii) FOR ANY THIRD -PARTY CLAIMS, THE REMEDIES AVAILABLE UNDER SECTION 7 (Third Party Claims); (iv) FOR CLAIMS ARISING FROM THE OTHER PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, PROVEN DAMAGES; OR (v) FOR CLAIMS OTHER THAN THOSE SET FORTH IN SECTION 6.1(a)(i)-(iv), PROVEN DIRECT DAMAGES NOT TO EXCEED, ON A PER CLAIM OR AGGREGATE BASIS DURING ANY TWELVE (12) MONTH PERIOD, AN AMOUNT EQUAL TO THE TOTAL NET CHARGES INCURRED BY CUSTOMER FOR THE AFFECTED SERVICE IN THE RELEVANT COUNTRY DURING THE THREE (3) MONTHS PRECEDING THE MONTH IN WHICH THE CLAIM AROSE. ua_ver_iii.doc UA VER III 11/15/2012 AT&T and Customer Confidential Information Page 4 of 8 eCRM ID 1-1 GG54RJ ASAP! ivaur iu: oioco, MASTER AGREEMENT (b) EXCEPT AS SET FORTH IN SECTION 7 (Third Party Claims) OR IN THE CASE OF A PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, ADVANTAGE, SAVINGS OR REVENUES OR FOR INCREASED COST OF OPERATIONS. (c) THE LIMITATIONS IN THIS SECTION 6 SHALL NOT LIMIT CUSTOMER'S RESPONSIBILITY FOR THE PAYMENT OF ALL PROPERLY DUE CHARGES UNDER THIS AGREEMENT. 6.2 Disclaimer of Liability. AT&T WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATING TO: INTEROPERABIL!TY, ACCESS OR INTERCONNECTION OF THE SERVICES WITH APPLICATIONS, DATA, EQUIPMENT, SERVICES, CONTENT OR NETWORKS PROVIDED BY CUSTOMER OR THIRD PARTIES; SERVICE DEFECTS, SERVICE LEVELS, DELAYS OR ANY SERVICE ERROR OR INTERRUPTION, INCLUDING INTERRUPTIONS OR ERRORS IN ROUTING OR COMPLETING ANY 911 OR OTHER EMERGENCY RESPONSE CALLS OR ANY OTHER CALLS OR TRANSMISSIONS (EXCEPT FOR CREDITS EXPLICITLY SET FORTH IN THIS AGREEMENT); LOST OR ALTERED MESSAGES OR TRANSMISSIONS; OR UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS OR DESTRUCTION OF CUSTOMER'S (OR ITS AFFILIATES', USERS' OR THIRD PARTIES') APPLICATIONS, CONTENT, DATA, PROGRAMS, INFORMATION, NETWORKS OR SYSTEMS. 6.3 Purchased Equipment and Vendor Software Warranty. AT&T shall pass through to Customer any warranties for Purchased Equipment and Vendor Software available from the manufacturer or licensor. The manufacturer or licensor, and not AT&T, is responsible for any such warranty terms and commitments. ALL SOFTWARE AND PURCHASED EQUIPMENT IS OTHERWISE PROVIDED TO CUSTOMER ON AN "AS IS" BASIS. 6.4 Disclaimer of Warranties. AT&T MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, SPECIFICALLY DISCLAIMS ANY REPRESENTATION OR WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON -INFRINGEMENT AND SPECIFICALLY DISCLAIMS ANY WARRANTY ARISING SY USAGE OF TRADE OR SY COURSE OF DEALING. FURTHER, AT&T MAKES NO REPRESENTATION OR WARRANTY THAT TELEPHONE CALLS OR OTHER TRANSMISSIONS WILL BE ROUTED OR COMPLETED WITHOUT ERROR OR INTERRUPTION (INCLUDING CALLS TO 911 OR ANY SIMILAR EMERGENCY RESPONSE NUMBER) AND MAKES NO GUARANTEE REGARDING NETWORK SECURITY, THE ENCRYPTION EMPLOYED BY ANY SERVICE, THE INTEGRITY OF ANY DATA THAT IS SENT, BACKED UP, STORED OR SUBJECT TO LOAD BALANCING OR THAT AT&T'S SECURITY PROCEDURES WILL PREVENT THE LOSS OR ALTERATION OF OR IMPROPER ACCESS TO CUSTOMER'S DATA AND INFORMATION. 6.5 Application and Survival. The disclaimer of warranties and !imitations of liability set forth in this Agreement will apply regardless of the form of action, whether in contract, equity, tort, strict liability or otherwise, of whether damages were foreseeable and of whether a party was advised of the possibility of such damages and will apply so as to limit the liability of each party and its Affiliates and their respective employees, directors, subcontractors and suppliers. The limitations of liability and disclaimers set out in this Section 6 will survive failure of any exclusive remedies provided in this Agreement. 7. THIRD PARTY CLAIMS 7.1 AT&T's Obligations. AT&T agrees at its expense to defend and either to settle any third -party claim against Customer, its Affiliates and its and their respective employees and directors or to pay ail damages that a court finally awards against such parties for a claim alleging that a Service provided to Customer under this Agreement infringes any patent, trademark, copyright or trade secret, but not where the claimed infringement arises out of or results from: (a) Customer's, its Affiliate's or a User's content; (b) modifications to the Service by Customer, its Affiliate or a third party, or combinations of the Service with any non -AT&T services or products by Customer or others; (c) AT&T's adherence to Customer's or its Affiliate's written requirements; or (d) use of a Service in violation of this Agreement. 7.2 Customer's Obligations. Customer agrees at its expense to defend and either to settle any third -party claim against AT&T, its Affiliates and its and their respective employees, directors, subcontractors and suppliers or to pay all damages that a court finally awards against such parties for a claim that: (a) arises out of Customer's, its Affiliate's or a User's access to or use of the Services and the claim is not the responsibility of AT&T under Section 7.1; (b) alleges that a Service infringes any patent, trademark, copyright or trade secret and falls within the exceptions in Section 7.1; or (c) alleges a breach by Customer, its Affiliate or a User of a Software license agreement. 7.3 Infringing Services. Whenever AT&T is liable under Section 7.1, AT&T may at its option either procure the right for Customer to continue using, or may replace or modify, the Service so that it is non -infringing. 7.4 Notice and Cooperation. The party seeking defense or settlement of a third -party claim under this Section 7 will provide notice to the other party promptly upon learning of any claim for which defense or settlement may be sought, but failure to do so will have no effect except to the extent the other party is prejudiced by the delay. The party seeking defense or settlement will allow the other party to control the defense and settlement of the claim and will reasonably cooperate with the defense. The defending party will use counsel reasonably experienced in the subject matter at issue and will not settle a claim without the written consent of the party being defended, which consent will not be unreasonably withheld or delayed, except that no consent will be required to settle a claim where relief against the party being defended is limited to monetary damages that are paid by the defending party under this Section 7. 7.5 AT&T's obligations under Section 7.1 shall not extend to actual or alleged infringement or misappropriation of intellectual property based on Purchased Equipment, Software, or Third -Party Services. 8. SUSPENSION AND TERMINATION ua_ver iii.doc UA VER III 11/16/2012 AT&T and Customer Confidential Information Page 5 of 8 eCRM ID 1-1GG54RJ ASAP! UL M Ili edU1 IU. 030yL'. MASTER AGREEMENT 8.1 Termination of Agreement. This Agreement may be terminated immediately upon notice by either party if the other party becomes insolvent, ceases operations, is the subject of a bankruptcy petition, enters receivership or any state insolvency proceeding or makes an assignment for the benefit of its creditors. 8.2 Termination or Suspension The following additional termination provisions apply: (a) Material Breach. If either party fails to perform or observe any material warranty, representation, term or condition of this Agreement, including non-payment of charges, and such failure continues unremedied for 30 days after receipt of notice, the aggrieved party may terminate (and AT&T may suspend and later terminate) the affected Service Components and, if the breach materially and adversely affects the entire Agreement, terminate (and AT&T may suspend and later terminate) the entire Agreement. (b) Materially Adverse Impact. if AT&T revises a Service Publication, the revision has a materially adverse impact on Customer and AT&T does not effect revisions that remedy such materially adverse impact within 30 days after receipt of notice from Customer, then Customer may, as Customer's sole remedy, elect to terminate the affected Service Components on 30 days' notice to AT&T, given not later than 90 days after Customer first learns of the revision to the Service Publication. "Materially adverse impacts" do not include changes to non -stabilized pricing, changes required by governmental authority, or assessment of or changes to additional charges such as surcharges or taxes. (c) Internet Services. If Customer fails to rectify a violation of the AUP within 5 days after receiving notice from AT&T, AT&T may suspend the affected Service Components. AT&T reserves the right, however, to suspend or terminate immediately when: (i) AT&T's suspension or termination is in response to multiple or repeated AUP violations or complaints; (ii) AT&T is acting in response to a court order or governmental notice that certain conduct must be stopped; or (iii) AT&T reasonably determines that (a) it may be exposed to sanctions, liability, prosecution or other adverse consequences under applicable law if AT&T were to allow the violation to continue; (b) such violation may harm or interfere with the integrity, normal operations or security of AT&T's network or networks with which AT&T is interconnected or may interfere with another customer's use of AT&T services or the Internet; or (c) such violation otherwise presents an imminent risk of harm to AT&T, AT&T's customers or its or their respective employees. (d) Fraud or Abuse. AT&T may terminate or suspend an affected Service or Service Component and, if the activity materially and adversely affects the entire Agreement, terminate or suspend the entire Agreement, immediately by providing Customer with as much advance notice as is reasonably practicable under the circumstances if Customer, in the course of breaching the Agreement: (i) commits a fraud upon AT&T; (ii) uses the Service to commit a fraud upon another party; (iii) unlawfully uses the Service; (iv) abuses or misuses AT&T's network or Service; or (v) interferes with another customer's use of AT&T's network or services. (e) Infringing Services. If the options described in Section 7.3 (Infringing Services) are not reasonably available, AT&T may at its option terminate the affected Services or Service Components without liability other than as stated in Section 7.1 (AT&T's Obligations). (f) Hazardous Materials. If AT&T encounters any Hazardous Materials at the Site, AT&T may terminate the affected Services or Service Components or may suspend performance until Customer removes and remediates the Hazardous Materials at Customer's expense in accordance with applicable law. 8.3 Effect of Termination. (a) Termination or suspension by either party of a Service or Service Component does not waive any other rights or remedies a party may have under this Agreement and will not affect the rights and obligations of the parties regarding any other Service or Service Component. (b) If a Service or Service Component is terminated, Customer will pay all amounts incurred prior to the effective date of termination. 8.4 Termination Charges. (a) if Customer terminates this Agreement or an affected Service or Service Component for cause in accordance with the Agreement or if AT&T terminates a Service or Service Component other than for cause, Customer will not be liable for the termination charges set forth in this Section 8.4, (b) If Customer or AT&T terminates a Service or Service Component prior to Cutover other than as set forth in Section 8.4(a), Customer (i) will pay any pre-Cutover termination or cancellation charges set out in a Pricing Schedule or Service Publication, or (ii) in the absence of such specified charges, will reimburse AT&T for time and materials incurred prior to the effective date of termination, plus any third party charges resulting from the termination. (c) If Customer or AT&T terminates a Service or Service Component after Cutover other than as set forth in Section 8.4(a), Customer will pay applicable termination charges as follows: (i) 50% (unless a different amount is specified in the Pricing Schedule) of any unpaid recurring charges for the terminated Service or Service Component attributable to the unexpired portion of an applicable Minimum Payment Period; (ii) if termination occurs before the end of an applicable Minimum Retention Period, any associated credits or waived or unpaid non -recurring charges; and (iii) any charges incurred by AT&T from a third party (i.e., not an AT&T Affiliate) due to the termination. The charges set forth in Sections 8.4(c)(i) and (ii) will not apply if a terminated Service Component is replaced with an upgraded Service Component at the same Site, but only if the Minimum Payment Period ua_ver_iii.doc UA VER III 11/16/2012 AT&T and Customer Confidential Information Page 6 of 8 eCRM ID 1-1GG54RJ ASAP! LUI RI dl:l IU: t33i3yL�� MASTER AGREEMENT or Minimum Retention Period, as applicable, (the "Minimum Period") and associated charge for the replacement Service Component are equal to or greater than the corresponding Minimum Period and associated charge for the terminated Service Component, respectively, and if the upgrade is not restricted in the applicable Service Publication. (d) in addition, if Customer terminates a Pricing Schedule that has a MARC, Customer will pay an amount equal to 50% of the unsatisfied MARC for the balance of the Pricing Schedule Term. 9. IMPORT/EXPORT CONTROL Neither party will use, distribute, transfer or transmit any equipment, services, software or technical information provided under this Agreement (even if incorporated into other products) except in compliance with all applicable import and export laws, conventions and regulations. 10. MISCELLANEOUS PROVISIONS 10.1 Publicity. Neither party may issue any public statements or announcements relating to the terms of this Agreement or to the provision of Services without the prior written consent of the other party. 10.2 Trademarks, Each party agrees not to display or use, in advertising or otherwise, any of the other party's trade names, logos, trademarks, service marks or other indicia of origin without the other party's prior written consent, which consent may be revoked at any time by notice. 10.3 Independent Contractor. Each party is an independent contractor. Neither party controls the other, and neither party nor its Affiliates, employees, agents or contractors are Affiliates, employees, agents or contractors of the other party. 10.4 Force Majeure. Except for payment of amounts due, neither party wit be liable for any delay, failure in performance, loss or damage due to fire, explosion, cable cuts, power blackout, earthquake, flood, strike, embargo, labor disputes, acts of civil or military authority, war, terrorism, acts of God, acts of a public enemy, acts or omissions of carriers or suppliers, acts of regulatory or governmental agencies or other causes beyond such party's reasonable control. 10.5 Amendments and Waivers. Any supplement to or modification or waiver of any provision of this Agreement must be in writing and signed by authorized representatives of both parties. A waiver by either party of any breach of this Agreement will not operate as a waiver of any other breach of this Agreement. 10.6 Assignment and Subcontracting. (a) Customer may, without AT&T's consent but upon notice to AT&T, assign in whole or relevant part its rights and obligations under this Agreement to a Customer Affiliate. AT&T may, without Customer's consent, assign in whole or relevant part its rights and obligations under this Agreement to an AT&T Affiliate. In no other case may this Agreement be assigned by either party without the prior written consent of the other party (which consent will not be unreasonably withheld or delayed). In the case of any assignment, the assigning party shall remain financially responsible for the performance of the assigned obligations. (b) AT&T may subcontract to an Affiliate or a third party work to be performed under this Agreement but will remain financially responsible for the performance of such obligations. (c) In countries where AT&T does not have an Affiliate to provide a Service, AT&T may assign its rights and obligations related to such Service to a local service provider, but AT&T will remain responsible to Customer for such obligations. In certain countries, Customer may be required to contract directly with the local service provider. 10.7 Severability. If any portion of this Agreement is found to be invalid or unenforceable or if, notwithstanding Section 10.11 (Governing Law), applicable law mandates a different interpretation or result, the remaining provisions will remain in effect and the parties will negotiate in good faith to substitute for such invalid, illegal or unenforceable provision a mutually acceptable provision consistent with the original intention of the parties. 10.8 Injunctive Relief. Nothing in this Agreement is intended to or should be construed to prohibit a party from seeking preliminary or permanent injunctive relief in appropriate circumstances from a court of competent jurisdiction. 10.9 Legal Action. Any fegal action arising in connection with this Agreement must be filed within two (2) years after the cause of action accrues, or it will be deemed time -barred and waived. The parties waive any statute of limitations to the contrary. 10.10 Notices. Any required notices under this Agreement shall be in writing and shall be deemed validly delivered if made by hand (in which case delivery will be deemed to have been effected immediately), or by overnight mail (in which case delivery will be deemed to have been effected one (1) business day after the date of mailing), or by first class pre -paid post (in which case delivery will be deemed to have been effected five (5) days after the date of posting), or by facsimile or electronic transmission (in which case delivery will be deemed to have been effected on the day the transmission was sent). Any such notice shall be sent to the office of the recipient set forth on the cover page of this Agreement or to such other office or recipient as designated in writing from time to time. 10.11 Governing Law. This Agreement will be governed by the law of the State of New York, without regard to its conflict of law principles, unless a regulatory agency with jurisdiction over the applicable Service applies a different law. The United Nations Convention on Contracts for International Sale of Goods will not apply. 10.12 Compliance with Laws. Each party will comply with all applicable laws and regulations and with all applicable orders issued by courts or other governmental bodies of competent jurisdiction. ua ver_iii.doc UA VER III 11/16/2012 AT&T and Customer Confidential information Page 7 of 8 eCRM ID 1-1GG54RJ ASAP! ULMlit di L lu: O)O J4Oi MASTER AGREEMENT 10.13 No Third Party Beneficiaries. This Agreement is for the benefit of Customer and AT&T and does not provide any third party (including Users) the right to enforce it or to bring an action for any remedy, claim, liability, reimbursement or cause of action or any other right or privilege. 10.14 Survival. The respective obligations of Customer and AT&T that by their nature would continue beyond the termination or expiration of this Agreement, including the obligations set forth in Section 5 (Confidential Information), Section 6 (Limitations of Liability and Disclaimers) and Section 7 (Third Party Claims), will survive such termination or expiration. 10.15 Agreement Language. The language of this Agreement is English. If there is a conflict between this Agreement and any translation, the English version will take precedence. 10.16 Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to its subject matter. Except as provided in Section 2.4 (License and Other Terms), this Agreement supersedes all other agreements, proposals, representations, statements and understandings, whether written or oral, concerning the Services or the rights and obligations relating to the Services, and the parties disclaim any reliance thereon. This Agreement will not be modified or supplemented by any written or oral statements, proposals, representations, advertisements, service descriptions or purchase order forms not expressly set forth in this Agreement. 11. DEFINITIONS "Affiliate" of a party means any entity that controls, is controlled by or is under common control with such party. "API" means an application program interface used to make a resources request from a remote implementer program. An API may include coding, specifications for routines, data structures, object classes, and protocols used to communicate between programs. "AT&T Software" means software, including APIs, and all associated written and electronic documentation and data owned by AT&T and licensed by AT&T to Customer. AT&T Software does not include software that is not furnished to Customer. "Customer Personal Data" means information that identifies an individual, that Customer directly or indirectly makes accessible to AT&T and that AT&T collects, holds or uses in the course of providing the Services. "Cutover" means the date Customer's obligation to pay for Services begins. "Effective Date" of a Pricing Schedule means the date on which the last party signs the Pricing Schedule unless a later date is required by regulation or law. "MARC-Eligible Charges" means the recurring and usage charges (including amounts calculated from unpaid charges that are owed under Section 8.4(c)(i)), after deducting applicable discounts and credits (other than outage or SLA credits), that AT&T charges Customer for the Services identified in the applicable Pricing Schedule as MARC-contributing. The following are not MARC-Eligible Charges: (a) charges for or in connection with Customer's purchase of equipment; (b) taxes; and (c) charges imposed in connection with governmentally imposed costs or fees (such as USF, PICC, payphone service provider compensation, E911 and deaf relay charges). "Minimum Payment Period" means the Minimum Payment Period identified for a Service Component in a Pricing Schedule or Service Publication during which Customer is required to pay recurring charges for the Service Component. "Minimum Retention Period" means the Minimum Retention Period identified for a Service Component in a Pricing Schedule or Service Publication during which Customer is required to maintain service to avoid the payment (or repayment) of certain credits, waived charges or amortized charges. "Purchased Equipment" means equipment or other tangible products Customer purchases under this Agreement, including any replacements of Purchased Equipment provided to Customer. Purchased Equipment also includes any internal code required to operate such Equipment. Purchased Equipment does not include Software but does include any physical media provided to Customer on which Software is stored. "Service Component" means an individual component of a Service provided under this Agreement. "Service Publications" means Tariffs, Guidebooks, Service Guides and the AUP. "Site" means a physical location, including Customer's collocation space on AT&T's or its Affiliate's or subcontractor's property, where AT&T installs or provides a Service. "Software" means AT&T Software and Vendor Software. "Third -Party Service" means a service provided directly to Customer by a third party under a separate agreement between Customer and the third party. "Vendor Software" means software, including APIs, and all associated written and electronic documentation and data AT&T furnishes to Customer, other than AT&T Software. ua_ver_iii.doc UA VER Ill 11/16/2012 AT&T and Customer Confidential Information Page 8 of 8 eCRM ID 1-1GG54RJ ASAP! l..Ullud(1 [U: 03O:?L3. AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 at&t AT&T IP FLEXIBLE REACH PRICING SCHEDULE Customer AT&T CITY OF MIAMI Street Address: 444 SW 2nd Ave City: Miami StatelProvince : FL Zip Code: 331301910 Country: United States AT&T Corp. Customer Contact (for notices) AT&T Sales Contact Information and for Contract Notices ❑ Primary AT&T Contact Name: Hector Pico Title: IT infrastructure Manager Street Address: 444 SW 2nd Ave City: Miami State/Province: FL Zip Code: 331301910 Country: United States Telephone: (305) 416-1075 Fax: Email: hpico@miamigov.com Customer Account Number or Master Account Number: 1-QVCQ- 441 Name: DAPHNE DILBERT Street Address: 13450 W Sunrise Blvd City: Sunrise State/Province: FL Zip Code: 33323 Country: United States Telephone: 8135040731 Fax: 8322130652 Email: dd1829@us.att.com Sales/Branch Manager: LINDBORG ERIK SCVP Name: LINDBORG ERIK Sales Strata: Retail Sales Region: SE With a copy to: AT&T Corp. One AT&T Way Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast@att.com AT&T Solution Provider or Representative Information (if applicable) Name: Company Name: Agent Street Address: City: State: Zip Code: Country: Telephone: Fax: Email: Agent Code This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. The undersigned, on behalf of Customer, acknowledges that Customer has received and understands the advisories concerning (i) the circumstances under which, and (1i) the non -US countries in which, emergency calling (including but not limited to E911 service or its equivalent in other countries) is not or may not be available, as stated and identified in the AT&T Business Voice over IP Services Service Guide found in the SG Library at http://serviceguidenew.att.com. Such circumstances include, but are not limited to, relocation of the User's CPE, use of a non-native or virtual telephone number, failure in the broadband connection, loss of electrical power, and delays that may occur in updating the Customer's location in the automatic location information database. For additional Most of World advisories, see section "Additional Terms," sub -heading "Emergency Calling Most of World". Customer (by its authorized representative) AT&T (by its authorized representative) By: By: Name: Name: Title: Title: Date: Date: AT&T and Customer Confidential Information Page 1 ASAP! SR I-5ZSTS30 Ik3253 04.26.17 RLR 775977v2 eCRM ID 1-1GG54RJ StD6081 1585 AT&T Solution No. FM0164204121165 V01.2015 ps_bvoip_abscon_newstart t,uiivaui iu: o,SO LO, AT&T IP FLEXIBLE REACH PRICING SCHEDULE 1. SERVICES AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 Service Service Publication Location AT&T IP FLEXIBLE REACH http:Nservicequidenew.att.comisq flashPlaverPaoe/BVOIP 2. PRICING SCHEDULE TERM AND EFFECTIVE DATES Pricing Schedule Term 36 months Pricing Schedule Term Start Date Effective Date of this Pricing Schedule Effective Date of Rates and Discounts 3. MARC Effective Date of this Pricing Schedule MARC under this Pricing Schedule 4. MINIMUM PAYMENT PERIOD None Service Components Percent of Monthly Service Fees Due Upon Termination Prior to Completion of Minimum Payment Period Minimum Payment Period per Service Component All Service Components 50% Longer of 12 months or until the end of the Pricing Schedule Term 5. ADDITIONAL TERMS AND CONDITIONS 5.1 Emergency Calling Most of World At or before Service activation at a Most of World Site with outbound BVoIP calling, Customer certifies it has and agrees to continuously keep individual business lines and other appropriate facilities with a local service provider or other provider capable of, and responsible for, providing Customer access to three -digit emergency dialing services, if AT&T does not provide emergency dialing service and for as long as AT&T provides outbound BVoIP service to that Site. Customer is responsible to ensure that all calls to these emergency dialing service numbers are routed over appropriate facilities to ensure completion provided by that local service provider, or other provider. Customer agrees to indemnify and defend AT&T from and against any and all third -party claims and related loss, liability, damage and expense, arising from Customer's failure to perform Customers obligations outlined in this Section. AT&T's provisioning of outbound BVolP service is conditioned upon Customer's full compliance with these obligations, and failure to do so is a material breach of this Agreement. For country -specific E911 advisories and limitations see Attachment A to this Pricing Schedule, if applicable. 5.2 White Pages, Yellow Pages, Directory Assistance White Pages, Yellow Pages and Directory Assistance database listings are subject to (1) rules, regulations, guidelines and requirements of Business Directory Publishers and Directory Assistance providers, including but not limited to AT&T Affiliates, relating to the information which may, may not or must be included in listings, and (2) federal, state and local laws, ordinances and regulations, including those relating to deceptive practices and deceptive advertising. Customer (not AT&T) is solely responsible for complying with (1) and (2). If AT&T and Customer Confidential Information Page 2 ASAP! SR1-5Z8TS30 Ik3253 04.26.17 RLR 775977v2 eCRM ID 1-1GG54RJ S1D6081 l585 AT&T Solution No. FM0164204121165 V01.20 15 ps_bvoip_abscon_newstart t,u111.11Lr iu: OJC:) LD AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 AT&T IP FLEXIBLE REACH PRICING SCHEDULE Customer supplies information to AT&T that, according to the Business Directory Publisher or Directory Assistance provider or otherwise, violates (1) or does or may violate (2), Customer understands that its listing Information may, without advance notice, be rejected or removed from White Pages, Yellow Pages and Directory Assistance databases, and Customer will indemnify and hold AT&T and its Affiliates harmless from any and all losses, liability, damages, fines, claims, costs or expenses (including attorneys' fees) of any kind, suffered by AT&T, by any AT&T Affiliate, by Customer or by any third party as a result of Customer's breach of its obligation. 6. RATES Discounts are applied to the applicable Service Publication rates. AT&T and Customer Confidential Information Page 3 ASAP! SR1-5Z8TS30 1k3253 04.26.17 RLR 775977v2 eCRM ID 1-1GG54RJ S1D608 1 1585 AT&T Solution No. FM0164204121165 V01.20 15 ps_bvoip_abscon_newstart I..UIIIIdLI IU: 030 ED, AT&T IP FLEXIBLE REACH PRICING SCHEDULE 7. DISCOUNTS MRC=Monthly Recurring Charge NRC Non -Recurring Charge 7.1 US DISCOUNTS Common Billable Elements AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 Table A: Common Billable Elements (apply regardless of Underlying Transport Service) Item Type of Charge Element Discount US Off -Net Calling Charge {US Terminated Off -Net Calling Charge) Per Usage 20.0 % Non -US Terminated Off -Net Calling Charge - fixed Per Usage 20.0 % Non -US Terminated Off -Net Calling Charge - mobile Per Usage 20.0 % AT&T IP Flexible Reach Enhanced Features Package Charge MRC, per Concurrent Call 20.0 % Il. Calling Plan Discounts Table A: Calling Plan A (IP Long Distance Only) Item Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount Calling Plan Setup Fee NRC per Site 100.0 % Not available Calling Plan Charge MRC, per Concurrent Call 20.0 % N/A B: Calling Plan B (IP Local and 1P Long Distance) Item Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount LTable Calling Plan Setup Fee NRC per Site 100.0 % Not available Calling Plan Charge* MRC, per Concurrent Call 20.0 % N/A Telephone Number Charge MRC, per Number 100.0 °/o Not available * This charge is waived for all Voice DNA Sites, Table C: Calling Plan C (IP Local and IP Long Distance Bundle) Item Type of Charge Calling Plan Discount AT&T IPTF Bundled Discount Calling Plan Setup Fee NRC per Site 100.0 % Not available Calling Plan Charge MRC, per Concurrent Call 81.57 % NIA Telephone Number Charge MRC, per Number 100.0 % Not available AT&T and Customer Confidential Information Page 4 ASAP! SR1-5Z8TS30 1k3253 04.26.17 RLR 775977v2 eCRM ID 1-1GG54RJ SfD6081 1585 AT&T Solution No. FM0164204121165 V01.2015 ps_bvoip abscon_newslart I.U(ILI dGL ru; 63O 3, AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 AT&T IP FLEXIBLE REACH PRICING SCHEDULE III. Underlying Transport Services Support Charges Table A: VoIP Module Charges (apply only if AT&T MIS is the Underlying Transport Service, and Customer is using a TDM PBX) Item Type of Charge Element Discount VolP Module Card (if applicable) MRC, per Concurrent Call (where the list price will vary by number of Concurrent Calls) 20.0 % Table B: Help Desk and AT&T CPE Charges (apply only if AT&T VPN is the Underlying Transport Service) Rem Type of Charge Element Discount Help Desk Service Charge (not applicable) MRC per Site 100.0 % Equipment Setup Fee (optional) NRC per Site 100.0 % VQM Charge (small) MRC per Site 100.0 % VQM Charge (medium) MRC per Site 100.0 % VQM Charge (large) MRC per Site 100.0 % VQM Charge (x large) MRC per Site 100.0 % VoIP Adapter — TDM, Service Establishment NRC per Site 100.0 % VoIP Adapter — TDM MRC per Concurrent Call per Site 20.0 % VoIP Adapter Functionality — SBC, Service Establishment NRC per Site 100.0 % VoIP Adapter Functionality — SBC, Aggregated Router MRC per Concurrent Call per Site 20.0 % VoIP Adapter Functionality — SBC, Integrated Router MRC per Concurrent Call per Site 20.0 % Table C: AT&T IP Flexible Reach Hardware impacting Move/Add/Change/Delete (MACD) Charges (apply only if AT&T VPN is the Underlying Transport Service) Item Type of Charge Element Discount Concurrent Call Change Charge (only if a VQM change is also required) NRC per occurrence 100.0 % AT&T and Customer Confidential Information Page 5 ASAP! SRI-5Z8TS30 Ik3253 04.26.17 RLR 773977v2 eCRM ID 1-1GG54RJ SID6081 1585 AT&T Solution No. FM0164204121165 V01.2015 ps_bvaip_abscon_newstart t,uiiudut iu: t�scsyco. AT&T IP FLEXIBLE REACH PRICING SCHEDULE EXHIBIT A Illustrative Net Charges AT&T MA Reference No. MA1642040UA AT&T PS Contract ID. BVP1642041 The rates listed in Table I below are for illustrative purposes only and provide an estimate of the net monthly amounts Customer may pay to AT&T assuming Customer orders the specific Service Components, for the location listed below. The amounts shown do not include taxes, fees or other charges AT&T may charge on either a recurring or nonrecurring basis. The illustrative pricing listed below may not be used or relied upon by the parties for disputing charges invoiced by AT&T. Table 1: Anticipated Initial Order Summary Site Address: 115 SECOND AVE, WALTHAM, MA 02451 Service request Description Service Component Unit Frequency Price BVOIP VoIP Calling Plan C Per Concurrent Call MRC $12.90 VoTP Telephone Numbers - Plan C Per Telephone Number MRC $0.00 VoIP CaII Plan Setup - Plan C Per Site NRC $0.00 VoIP Off -Net LD per min Per Minute Usage Usage -Based $0.04 *Quote based on U.S. dollar. Rates may fluctuate based on currency conversion. MRC=Monthly Recurring Charge, NRC=Non-Recurring Charge V042617 This is the last page of the Pricing Document. AT&T and Customer Confidential Information Page 6 ASAP' SRI-5Z8TS30 1k3253 04.26.17 RLR 775977v2 eCRM ID 1-1GG54RJ SID6081 1383 AT&T Solution No. FM0164204121165 V01.2015 ps_hvoip_abscon_newstart l.Uf ILI cILL IU: oJo�LJ' AT&T MA Reference No. MA1642040UA AT&T PS Contract ID NB11642042 atsct AT&T VPN SERVICE PRICING SCHEDULE Customer AT&T CITY OF MIAMI Street Address: 444 SW 2nd Ave City: Miami State/Province : FL Zip Code: 331301910 Country: United States AT&T Corp. Customer Contact (for Notices) AT&T Contact (for Notices) Name: Hector Pico Title: IT Infrastructure Manager Street Address: 444 SW 2nd Ave City: Miami State/Province: FL Zip Code: 331301910 Country: United States Telephone: (305) 416-1075 Email: hpico@miamigov.com Name: DAPHNE DILBERT Street Address: 13450 W Sunrise Blvd City: Sunrise State/Province: FL Zip Code: 33323 Country: United States Telephone: 8135040731 Email: dd1829@us.att.com Sales/Branch Manager: LINDBORG ERIK SCVP Name: LINDBORG ERIK Sales Strata: Retail Sales Region: SE With a copy (for Notices) to: AT&T Corp. One AT&T Way Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast{a.att.com AT&T Solution Provider or Representative Information (if applicable) ❑ Name: Company Name: Agent Street Address: City: State: Zip Code: Country: Telephone: Fax: Email: Agent Code This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. Customer (by its authorized representative) AT&T (by its authorized representative) By: By: Name: Name: Title: Title: Date: Date: AT&T and Customer Confidential Information Page 1 of 5 ASAP! SR1-5Z8TS30 Ik3253 04.26.17 RLR 775977v2 ROME ID 1-1GG54RJ SID60811585 PS AVPN #64691 v102516 AT&T Solution No. FM0164204221165 l Ul l[I dt l lu: 030 0L AT&T MA Reference No. MA1642040UA AT&T PS Contract 1D N811642042 AT&T VPN SERVICE PRICING SCHEDULE 1. SERVICES Service Service Publication Location AT&T VPN Service http://serviceguidenew.att.com/sg flash PlayerPagefAVPN AT&T Bandwidth Services http:Nservicequidenew.att.comfsq flashPlayerPacie/BWS 2. PRICING SCHEDULE TERMS AND EFFECTIVE DATES Pricing Schedule Term 36 months Pricing Schedule Term Start Date Effective Date of this Pricing Schedule Effective Date of Rates and Discounts AT&T VPN Service AT&T Bandwidth Services First day of the first full billing cycle following the Effective Date of this Pricing Schedule Effective Date of this Pricing Schedule 3. MARC AND MARC-ELIGIBLE CHARGES 3.1. MARC MARC under this Pricing Schedule None 3.2. MARC ELIGIBLE CHARGES 4. MINIMUM PAYMENT PERIOD Service Components Percent of Monthly Service Fees Due Upon Termination Prior to Completion of Minimum Payment Period Minimum Payment Period per Service Component All other AT&T VPN Service Components 100% 12 Months 5. ADDITIONAL TERMS AND CONDITIONS 5.1. DSL Service or Service Component Withdrawal AT&T may discontinue a MPLS DSL Service Component that is supplied to AT&T by a third party service provider upon thirty (30) days written notice. 6. RATES AND DISCOUNTS 6.1. AT&T VPN SERVICE 6.1.1. AT&T VPN Service Rates Stabilization Date of Rates for AT&T VPN Service* Schedule of Charges version dated DEC-01-2015 *Service Components added to the Service Guide after the Stabilization Date are available at undiscounted, non -stabilized rates in a later Schedule of Charges version. 6.1.2. AT&T VPN Service Component Discounts: United States AT&T and Customer Confidential Information Page 2 of 5 ASAPI SR1-5Z8TS3O 11625304.26,17 RLR 775977v2 ROME ID 1-1GG54RJ SID60811585 PS AVPN #64691 v102516 AT&T Solution No. FMO164204221165 l.UrILrLILA iu: 0.3(1 40' AT&T MA Reference No. MA1642040UA AT&T PS Contract ID N311642042 AT&T VPN SERVICE PRICING SCHEDULE The Discount for a Category shall apply unless a Discount for a Subcategory or a Service Component is shown. Discount Type Discount VPN Transport 30.00 % Connection Monthly Charge ALL VNIC COMPONENTS 100 % All other Connection Monthly Charges 30.00 % Hi Cap Flex Monthly Charge MPLS FLEX Ethernet, MPLS FLEX Ethernet-20M to MPLS HC FLEX Ethernet-90G 32.00 % MPLS FLEX Ethernet Plan Overage, MPLS FLEX Ethernet- 20M Plan Overage to MPLS HC FLEX Ethernet-90G Plan Overage 32.00 % All other Hi Cap Flex Monthly Charges 30.00 % COS Package Monthly Charge 100 % VPN DSL 30.00 % Managed CPE 30.00 % AT&T Business in a Box® Monthly Charge 0.00 °/° AT&T Business in a Box® Add -On Monthly Charge 0.00 °/° Non Recurring Charges MPLS CoS Activation Charge 100 % MPLS Port Activation Charge 100 All other Non -Recurring Charges 0.00 °10 6.2. AT&T Bandwidth Service 6.2.1. Standard Ethernet Access (United States) The following discounts shall apply to the rates described in the AT&T Bandwidth Service Guide. Rate Table Discount US Domestic Ethernet Access Channels — Switched — Monthly Recurring Charges Tables: ACS-SETH (All) 29,00 % 6.2.2 Access Channels - Site -Specific Pricing The Site -Specific Pricing is in lieu of the AT&T Bandwidth Service Guide rates. Unless otherwise indicated, the pricing below is only applicable to one (1) of the specified circuit types at each specified location. For Non -US Access, Service Components must be ,installed within twelve (12) months after the Effective Date. Special Construction Charges also may apply. No Discounts are applicable to the site -specific pricing table below. MRC and NRC listed below are per Service Component. AT&T and Customer Confidential Information Page 3 of 5 ASAP! SR1-5Z8TS30 Ik3253 04.26.17 RLR 775977v2 ROME ID 1-1GG54RJ SID60811585 PS AVPN #64691 v102516 AT&T Solution No. FM0164204221165 �urnrdUi iu: a,ioca' AT&T MA Reference No. MA1642040UA AT&T PS Contract ID NB11642042 AT&T VPN SERVICE PRICING SCHEDULE 6.2.2.1 US Ethernet Access Channels Site Location Information Access Speed MRC NRC Street Address City State Zip Code 115 SECOND AVE WALTHAM MA 02451 1,000 Mops $643.26 $170.00 AT&T and Customer Confidential Information Page 4 of 5 ASAP! SR1-5Z8T530 Ik3253 04.2517 RLR 775977v2 ROME ID 1.1 GG54RJ SID60811585 PS AVPN #64691 v102516 AT&T Solution No, FM0164204221165 t.,UI ru at;t IU. 030 �c o AT&T MA Reference No. MA1642040UA AT&T PS Contract ID NB11642042 AT&T VPN SERVICE PRICING SCHEDULE EXHIBIT A Illustrative Net Charges The rates fisted in Table 1 below are for illustrative purposes only and provide an estimate of the net monthly amounts Customer may pay to AT&T assuming Customer orders the specific Service Components, for the location listed below. The amounts shown do not include taxes, fees or other charges AT&T may charge on either a recurring or nonrecurring basis. The illustrative pricing listed below may not be used or relied upon by the parties for disputing charges invoiced by AT&T. Table I: Anticipated Initial Order Summary Site Address: 115 SECOND AVE, WALTHAM, MA 02451 Service request Service Component Type and Speed x MRC' x NRC' Special NRC? Turnup Interval Access Details (Provider(s)) AVPN Access (Ethernet) 1Gbps _ $643.26 $170.00 None 90+ days AT&T AVPN Port (FLEX Ethernet) 20Mbps $1,032.24 $0.00 *Quote based on U.S. dollar. Rates may fluctuate based on ct rrency conversion. MRC=Monthly Recurring Charge, NRC—Non-Recurring Charge V042617 This is the last page of the Pricing Document. AT&T and Customer Confidential Information Page5of5 ASAP! SR1-5Z8TS30 Ik3253 04,26,17 RLR 775977v2 ROME ID 1-1 GG54RJ SID60811585 PS AVPN #64691 v102516 AT&T Solution No. FM0164204221165 AT&T AT&T FlexWare PRICING SCHEDULE AT&T MA Reference No. 111946UA Contract ID No. NFOD5WTP5ZA Customer AT&T City of Miami Street Address: 444 SW 2rd Avenue City: Miami State/Province: FL Zip Code: 33130 Country: USA AT&T Corp Customer Contact (for Notices) AT&T Contact (for Notices) Name: HECTOR PICO Title: INFRASTRUCTURE MGR Street Address: 444 SW 2nd Avenue City: Miami State/Province: FL Zip Code: 33130 Country: USA Telephone: 3054161075 Fax: 305-400-5264 Email: hpico@miamigov.com Customer Account Number or Master Account Number: Name: Daphne Dilbert Street Address: 13450 W Sunrise Blvd City: Sunrise State/Province: FL Zip Code: 33323 Country: USA Telephone: 813-504-0731 Fax: N/A Email: dd1829@att.com Sales/Branch Manager: Espe Diaz -Bello SCVP Name: Erik Lindborg Sales Strata: Gov/Ed Sales Region: Southeast With a copy (for Notices) to: AT&T Corp. One AT&T Way Bedminster, NJ 07921-0752 ATTN: Master Agreement Support Team Email: mast@att.com AT&T Solution Provider or Representative Information (if applicable) ❑ Name: Company Name: Agent Street Address: City: State: Zip Code: Country: Telephone: Email: Agent Code This Pricing Schedule is part of the Agreement between AT&T and Customer referenced above. Customer (by its authorized representative) AT&T (by its authorized representative) By: By: Name: Name: Title: Title: Date: Date: epcs_processed attuid: PH9283 ROME SR ID #: 1-62J1T89 AT&T and Customer Confidential Page 1 of 3 UCPE_VMS_FlexWare_Sales v. 12/13/16 City of Miami WK-147681V1 For AT&T Administrative Use Only Please sign by : 06/01/2017 Master Agreement No. Pricing Schedule No. Original Effective Date: Amended Effective Date: AT&T FlexWare PRICING SCHEDULE 1. SERVICES Service Service Publication Location AT&T Flexware _ http:Jlserviceduidenew.att.com/sg_flashPlayerPage/NFoD 2. PRICING SCHEDULE TERM AND EFFECTIVE DATES Pricing Schedule Term 36 months Term Start Date and Effective Date of Rates and Discounts Effective Date of this Pricing Schedule Start Date of Minimum Payment Period, Per Service Component Later of the Effective Date of this Pricing Schedule or Installation of the Service Component Rate Stabilization per Service Component Rates as specified in this Pricing Schedule for each Host Service Component are stabilized until the end of its Minimum Payment Period (MPP"). The rates for the Virtual Network Functions Service Components are stabilized until the end of the MPP for the Host on which it resides. Pricing Following the End of Host Minimum Payment Period Non -stabilized prices as modified from time to time in applicable Service Publication or, if there is no such pricing, the pricing in this Pricing Schedule. 3. MINIMUM PAYMENT PERIODS Service Components Percentage of Monthly Recurring Rate Applied for Calculation of Early Termination Charges Minimum Payment Period per Service Component All Virtual Network Function Service Components 100% 1 Month All Host Service Components 100% 36 months 4. ADDS AND MOVES 4.1 ADDS AT&T FlexWare Service Components may be purchased during the Pricing Schedule Term, where available per the applicable Service Publication, at the rates, terms and conditions herein. Orders for new Service Components may not be placed under this Pricing Schedule after the expiration of the Pricing Schedule Term. 4.2 MOVES Per applicable Service Guide. epcs_processed attuid: PH9283 ROME SR ID #:1-62J1Tt39 AT&T and Customer Confidential Page 2 of 3 UCPEVMS_FlexWare_Sales v. 12/13/16 City of Miami WK-147681V1 For AT&T Administrative Use Only Please sign by : 06/01/2017 Master Agreement No. Pricing Schedule No. Original Effective Date: Amended Effective Date: AT&T FlexWare PRICING SCHEDULE 5. RATES and CHARGES 5.1 Monthly Recurring Charges (MRC) - Sites in the US exclude Guam, CNMI and American Samoa. 5,1.1 Host MRCs Universal CPE (UCPE) Host MRC HostType Country United States Currency USD UCPE AT&T U210 134.00 AT&T U4011U410 207.00 AT&T U412 252.00 5.1.2 Virtual Network Functions (VNF) MRC — AT&T Managed VNF MRC - AT&T Managed Software Type CountryUnited States Currency USD Router Juniper vSRX 300M 69.00 Juniper vSRX 1 G 90.00 Cisco CSR 10M 67.00 Cisco CSR 50M 91.00 Cisco CSR 100M 134.00 Cisco CSR 250M 257.00 Cisco CSR 1 G 411.00 5,1.3 Virtual Network Functions (VNF) MRCs — Self Managed Intentionally left blank 5.2 Host Universal CPE Non -Recurring Charge (NRC) Host UCPE NRC Installation Type Country United States Currency USD NRC Host UCPE Installation Per Unit 450.00 5.3 Additional Charges Charges for additional Service options may apply, per Service Publication. [END OF DOCUMENT] epcs_processed attuid: PH9283 ROME SR ID#: 1-62J1TB9 AT&T and Customer Confidential Page 3 of 3 UCPE_VMS_FlexWareSales v. 12/13/16