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HomeMy WebLinkAboutBack-Up - Sole Source Lettertorp4.9 E FI 17800 N. 85th St., Scottsdale, Arizona 85255 * 480-991-0797 * Fax 480-991-0791 * www.TASER;com March 23, 2015 To: United States state, local and municipal law enforcement agencies Re: Sole Source Letter for TASER International, Inc.'s Axon® brand products and EVIDENCE.com Digital Evidence Solutions A sole source justification exists because the following goods and services required to satisfy the agency's needs are only manufactured and available for purchase from TASER International. TASER Digital Evidence Solution Description Axon Flex® Camera (DVR) • Video playback on mobile devices in the field via Bluetooth pairing • Retina Low Light capability sensitive to less than 1 lux • Audio tones to alert user of usage • High, medium, and low quality recording available (customizable by the agency) • 30-second buffering period to record footage before pressing record button • Multiple mounting options using magnetic attachment: head, collar, shoulder, helmet, ball cap, car dash, and Oakley sunglass mounts available Axon Flex Controller • 12+ hours of battery operation per shift (even in recording mode) • LED lights to show current battery level and operating mode • Tactical beveled button design for use in pocket Axon Body Video Camera • Video playback on mobile devices in the field via Bluetooth pairing • Retina Low Light capability sensitive to less than 1 lux • Audio tones to alert user of usage • High, medium, and low quality recording available (customizable by the agency) • 30-second buffering period to record footage before pressing record button • Multiple mounting options using holster attachment: shirt, vest, belt, and dash mounts available • 12+ hours of battery operation per shift (even in recording mode) • LED lights to show current battery level and operating mode • Tactical beveled button design for use in pocket • 130-degree lens EVIDENCE.com Dock • Automated docking station uploads to EVIDENCE.com services through Internet connection • No computer necessary for secure upload to EVIDENCE.com • Charges and uploads simultaneously EVIDENCE.com Data Management System • Software as a Service (SaaS) delivery model that allows agencies to manage and share digital evidence without local storage infrastructure or software needed • SaaS model reduces security and administration by local IT staff: no local installation required • Automatic, timely security upgrades and enhancements deployed to application without the need for any local IT staff involvement 1 TASER is also the sole developer and offeror of the EVIDENCE.com data management services. EVIDENCE.com is both a division of TASER and a data management product solution offered by TASER. EVIDENCE.com is not a separate corporate entity. • Securely share digital evidence with other agencies or prosecutors without creating copies or requiring the data to leave your agency's domain of control • Controlled access to evidence based on pre -defined roles and permissions and pre -defined individuals • Password authentication includes customizable security parameters: customizable password complexity, IP-based access restrictions, and multi -factor authentication support • Automated category -based evidence retention policies assists with efficient database management • Ability to recover deleted evidence within 7 days of deletion • Stores and supports all major digital file types:.mpeg, .doc, .pdf, .jpeg, etc. • Requires NO proprietary file formats • Ability to upload files directly from the computer to EVIDENCE.com via an Internet browser • Data Security: Robust Transport Layer Security (TLS) implementation for data in transit and 256-bit AES encryption for data in storage • Security Testing: Independent security firms perform in-depth security and penetration testing • Reliability: Fault- and disaster -tolerant infrastructure in at least 4 redundant data centers in both the East and West regions of the United States • Chain -of -Custody: Audit logs automatically track all system and user activity. These logs cannot be edited or deleted, even by account administrators and IT staff • Protection: With no on -site application, critical evidence stored in EVIDENCE.com is protected from local malware that may penetrate agency infrastructure • Stability: TASER International is a publicly traded company with stable finances and funding, reducing concerns of loss of application support or commercial viability • Application and data protected by a CJIS and ISO 27001 compliant information security program • Dedicated information security department that protects EVIDENCE.com and data with security monitoring, centralized event log analysis and correlation, advanced threat and intrusion protection, and incident response capabilities • Redact videos easily within the system, create tags, markers and clips, search 7 fields in addition to 5 category -based fields, create cases for multiple evidence files EVIDENCE Mobile Application • Free app for IOS and Android mobile devices • Allows users to capture videos, audio recordings, and photos and upload these files to their EVIDENCE.com account from the field • Allows adding metadata to these files, such as: Category, Title, Case ID, and GPS data Axon Mobile Application • Free app for IOS and Android mobile devices • Allows user to view the camera feed from a paired Axon Body or Axon Flex camera in real-time • Allows for playback of videos stored on a paired Axon Body or Axon Flex system • Allows adding meta -data to videos, such as: Category, Title, Case ID, and GPS data TASER Professional Services • Dedicated implementation team • Project management and deployment best practices aid • Training and train -the -trainer sessions • Integration services with other systems TASER Customer Support • Online and email -based support available 24/7 • Human phone -based support available Monday —Friday 7:00 AM-5:00 PM MST; support is located in Scottsdale, AZ, USA • Library of webinars available 24/7 • Remote -location troubleshooting TASER International, Inc Axon Sole Source Letter Revised March 23, 2015 Page 2 TASER Axon Brand Model Numbers 1. Axon Body Camera Model: 73002 (Includes 73078, 73077, 73004) 2. Axon Body Camera Mounts: • Standard Alligator Clip Holster Model: 73075 • Mini Alligator Clip Holster Model: 73076 • Belt Clips Model: 73077 • Bolted Z-Bracket Holster Model: 73078 • VELCRO Z-Bracket Holster Model: 73079 • Pocket Mount Holster Model: 73089 3. Axon Body camera full solution kit Model: 73066 (includes several Axon mounts and an iPod touch mobile digital device) 4. Axon Flex Kit Model: 73030 (Includes 73000, 73001, 73005, and 73004) 5. Axon Flex Controller Model: 73001 6. Axon Flex USB Sync Cable/Wall Charger Model: 73004 7. Axon Flex Controller Holsters: • Standard Uniform Clip Model: 7300 • Mini Alligator Clip Model: 73035 • Belt Clips Model: 73036 8. Axon Flex Camera Mounts: • Clip for Oakley Flak Jacket Glasses Model: 73008 • Collar/CapNersatile Mount Model: 73009 • Epaulette Mount Model: 73011 • Helmet Mount Model: 73013 • Low -rider Headband Medium Model: 73010 • Low -rider Headband Large Model: 73058 • Ballistics Vest Mount Model: 73059 • Ratchet Collar Mount Model: 73088 • Shoei Ratchet Helmet Mount Model: 73090 • HJC Ratchet Helmet Mount Model: 73091 9. Axon Flex cables: • Straight To Right Angle 18" (45.7 cm) Model: 73022 • Straight To Right Angle 36" (91.4 cm) Model: 73005 • Straight To Right Angle 48" (122 cm) Model: 73023 • Straight Angle to Right Angle 36" (91.4 cm) Coiled Model: 73067 • Straight Angle to Right Angle 48" (122 cm) Coiled Model: 73060 10. EVIDENCE.com Dock Models: • EVIDENCE.com Dock — Individual Bay and Core Model: 70023 • EVIDENCE.com Dock — 6-Bay and Core Model: 70026 • Core Model: 70027 • Individual Bay Model: 70028 • Wall Mount Bracket Assembly Model: 70033 TASER International, Inc, Axon Sole Source Letter Revised March 23, 2015 Pa0e 3 TASER Product Packages 1. Officer Safety Plan: includes a CEW, Axon camera and Dock upgrade, and EVIDENCE.com license and storage. See your Sales Representative for further details and Model numbers. 2. TASER Assurance Plan (TAP): Hardware extended coverage, Spare Products (for Axon cameras), and Upgrade Models, for the Axon Flex camera and controller, Axon Body camera, and EVIDENCE.com Dock. (The TAP is available only through TASER International, Inc.) TASER International, Inc. 17800 N. 85th Street, Scottsdale, AZ 85255 Phone: 480-905-2000 or 800-978-2737 Fax: 480-991-0791 TASER International, Inc. 17800 N. 85th Street, Scottsdale, AZ 85255 Phone: 480-905.2000 or 800-978-2737 Fax: 480-991-0791 Please contact your local TASER sales representative or call us at 1-800-978-2737 with any questions. Sincerely, Josh Isner Executive Vice President, North American Sales TASER International, Inc. Android is a trademark of Google, Inc. Bluetooth is a trademark of the Bluetooth SIG. Flak Jacket is a trademark of Oakley, Inc. 'Pod Touch is a trademark of Apple Inc. IOS Is a trademark of Cisco. VELCRO is a trademark of Velcro Industries, B.V. Axon, Axon Flex, TASER, and Co are trademarks of TASER International, Inc., registered in the USA. All rights reserved. © 2015 TASER International, Inc. TASER International, Inc. Axon Sole Source Letter Revised March 23, 2015 Page 4 17800 N, 8oth St. Scottsdale, Arizona * 8525a * 1-480.991-0797 * Fax 1-480 991 0791 ` vwnv:taser•crm March 13, 2013 SOLE SOURCE LETTER FOR TASER INTERNATIONAL AXON® PRODUCTS A sole source Justification exists because the following goods required to satisfy. the agency's needs are only manufactured and available from TASER International, This letter is to confirm that the following DIGITAL EVIDENCE SOLUTION Is onlyavailable directly through TASER International, and is not fully available in any other system. TASER Digital Evidence Solution: AXON Flex'''" DVR • Video playback on mobile devices in the field via Bluetoothrm pairing • Retina low -light similar to human eye: 0,1 LUX rating • Audio tones to alert user of usage • High, medium, and low quality recording available (customizable by the agency) • 30-second buffering period to record footage before pressing record button • Multiple mounting options using magnetic attachment: head, collar, shoulder, helmet, ballcap, car dash, and Oakley sunglass mounts available AXON Flex Controller ▪ 12+ hours of battery operation per shift (even in recording mode) s LED lights to show current battery level and operating mode a Tactical beveled button design for use in pocket TASER Evidence Transfer Manager (ETM) Automated docking station uploads through Internet connection ▪ No computer necessary for secure upload to EVIDENCE.com • Charges and uploads simultaneously TASER E.VIDENCE,carn System • Hosted data management system that allows police departments to seamlessly manage and share digital evidence, No local storage infrastructure or software needed • Automated category -based evidence retention policies keep database clean. • Stores and supports all major digital file types: .mpeg, ,doc, .pdf, and .jpeg Agency licenses only available through TASER international Requires NO proprietary file formats Automatically tracks all system and user actMty. Generates real-time full Audit Reports in pdf format to show chain -of -custody for evidence 256bit AES encryption in storage and transport • Storage includes geo-dispersed redundant back-up • Case creation for multiple evidence files • Easily create tags, markers and clips • 11 indexing fields 7 searchable fields in addition to a category -based fields Ability to recover:deleted evidence within 7 days of deletion Controlled access to evidence: pre -defined roles and permissions, pre -defined individuals, and passwords (these options are all completely customizable by the agency) T.ASR. EVIDENCE Mobile Application Free app for IOS :and Android mobile devices (no data plan needed) ▪ Converts mobile screen to viewfinder in the field Allows for playback of stored videos TASER Int^rnational, Inc AXON Sole Source Letter Revised March 2013 f Page 1 Allows adding meta -data to videos, such as: Oategery, T`itfe, Case I , GPS data, and notes TASER Professional Services • Dedicated implementation team available • Project management and deployment best practices aid available • Training and train -the -trainer sessions available Integration services with ether systems available TASER Customer Support • Online and email -based support available 24/7 • Human phone -based support available Monday —Friday 7:00 AM'-S:00 PM MST; support is located in Scottsdale, .AZ, USA Library of webinars available 24/7 Remote -location troubleshooting This letter also confirms that TASER International is the sole source manufacturer of the following TASER® brand products: TASER AXON Flexsystem: 1. AXON Flex Kit Model 73030 (Includes 73000, 73001, 73005, and 73004) 2, AXON Flex Controller Model 73001 3, AXON Flex USB Sync Cable/Wall Charger Model 73004 4, AXON Flex Straight to Right Angle Cable Model 73005 8, AXON Rex Controller Holsters: Standard Uniform Clip Model 73006, Mini Alligator Clip Model 73035, Belt Clips Model 73036 t3. AXON Flex Mounts: Clip for Oakley Flak JacketYM Classes Model 73008, Versatile Mount Model 73009, Epaulette Mount Model 73011, Helmet Mount Model 73013, Lowrider Model 73010, Split Highrider Model 73014 7. AXON Flex Docks: DVR Dock Model 73017, Controller Model 73018, ETM Bodycarn Dock Model 73019 8. AXON Flex ETM: Models 73016 and 73048 9, AXON Flex cables: Straight To Right Angie 18" Model 73022, Straight To RightAngie48' Model73023, Straight To Straight 18" Model 73024, Straight To Straight 36" Model 73025,. Straight To Straight 48" Model 73026, Right Angle To .Right Angle 18" Model 73027, Right Angle To Right Angle 36" Model 73028, Right Angle To Right Angle 48" Mod& 73029 Please cont Sincerely, TASER International, Inc. 17800 N. 85th Street Scottsdale, AZ 85255 Phone: 480.905-2000 or 800.972737 Fax:480.991.0791 t us gat 1µ800-978-2737 with any questions. Holly Gibeaut Assistant General Counsel TASER International, Inc. 8luetooth is a trademark of the Bluetooth SIG, TASER International, Inc. 17800 N. 85th Street Scottsdale, AZ 85255 Phone: 480-905.2000 or 800-978.2737 Pax:480.991.0791 AXON Flex TM and are trademarks or TASER international, Inc., and AXON® and TASER® are registered trademarks ©f TASER international, Inc., registered in the U.S. C 2013 TASER International, Inc, All rights reserved. TASER International,. inc, AXON Sole Source Letter Revised March 2013 / Page