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HomeMy WebLinkAboutExhibit 1 SUB�C,4 �1 ✓u (e , j 6"Y) M tP e,s✓YJ�IGfe :.Jv ii82Merg- - y7 lc.- . en cif- end. e PROFESSIONAL SERVICES AGREEMENT BETWEEN KENT SECURITY SERVICES, INC., AND THE CITY OF MIAMI, FLORIDA THIS PROFESSIONAL SERVICES AGREEMENT (the "Agreement") is made and entered into this day of , 2013, with an effective date of April 22, 2013 (the "Effective Date"), by and between City of Miami ("City"), a municipal corporation organized and existing under and by virtue of the laws of the State of Florida, 444 SW 2nd Avenue, Miami, Florida 33130-1910, and Kent Security Services, Inc. ("Kent Security"), 14600 Biscayne Boulevard, North Miami, Florida 33181. WHEREAS, the City has issued Request for Proposals No. 295279, including all addenda thereto (collectively, "RFP", Exhibit "A") for the provision of Security Guard Services Citywide ("Services") and Provider's proposal ("Proposal", Exhibit "B"), in response thereto, has been selected as the most qualified proposal for the provision of the Services. The RFP and the Proposal are by this reference incorporated into and made a part of this Agreement and a part of any extensions hereof. In the event of an express conflict between the RFP and/or the Proposal and this Agreement, this Agreement shall govern over the RFP, and the RFP shall govern over the Proposal; and WHEREAS, the City desires to enter into this Agreement with Kent Security and Kent Security agrees to accept employment under the terms and conditions set forth herein; and WHEREAS, the Commission of the City of Miami, by Resolution No. 13-0142, adopted as modified on April 11, 2013 (attached hereto and by this reference made a part of this Agreement and of any extensions hereof), approved the selection of Kent Security and authorized the City Manager to negotiate and execute an agreement, under the terms and conditions set forth herein; and NOW, THEREFORE, in consideration of the mutual covenants and obligations herein contained, and subject to the terms and conditions hereinafter stated, the parties hereto understood and agree as follows: SECTION I SERVICES A. City agrees to engage Kent Security to provide the Services, and Kent Security agrees to provide to City the Services, each pursuant to the terms and conditions set forth herein Exhibit "A", Section 3.0, Specifications/Scope of Work. B. Kent Security may delegate the provision of certain services to third party providers who meet the requirements of this Agreement applicable to Kent, provided that Kent Security shall use reasonable due diligence to determine such other service providers are qualified with respect to the function that the other service providers are to perform. Such delegation shall not relieve Kent Security of its duty. 1 -e_sca SECTION II COMPENSATION A. City agrees and hereby contracts to pay Kent Security the fees and/or premiums in accordance with the price proposal provisions of Exhibit B and any additional fees set expressly forth below in this Section II (collectively, the "Fees"). In no event shall total cumulative annual compensation under this Agreement exceed Three Hundred Fifty Thousand Dollars ($350,000.00). The Fees are payable on or about the first day of the calendar month (by way of example, the calendar month of January fees are on or about January 1). All Kent Security invoices shall be proper invoices as that term is defined by Florida's Local Government Prompt Payment Act, Florida Statutes, §218.70 to §218.79, Florida Statutes, as amended, are due and payable upon receipt, and any undisputed amounts which remain unpaid after forty five (45) days shall accrue interest at a rate of one percent (1%) per month or twelve (12%) percent per annum until paid. In order to dispute an invoice, City must provide Kent Security with written notice of the reasons for such dispute within forty five (45) days of receipt of the invoice or such amounts may be deemed owed as a rebuttable presumption, if so provided in such invoice. Kent Security understands and agrees that Kent Security shall be solely responsible for its employees, agents, and subcontractors and the City shall not be responsible nor liable for any payments to or amounts due to Kent Security's employees, agents, or subcontractors for their respective services provided hereunder this Agreement and any extensions hereof. SECTION III MISCELLANEOUS A. Term. This Agreement shall remain in effect for a term of three (3) years commencing on the Effective date, unless it is earlier terminated or cancelled for Cause or for Convenience as provided in this Agreement, with an option to be exercised by the City Commission to renew for three (3) additional terms of one (1) year each on these same terms and conditions. The City Manager shall give Kent notice of the City's intention to renew no less than thirty (30) days prior to the expiration of the then current term by giving Kent Security written notice as provided in Subjection H, Notices. The total term, if all renewals are exercised, cannot exceed six (6) years. Unless renewed, this Agreement will automatically end three (3) years from its date of Execution, which is the Effective Date, without the necessity of any action by either party. Written notice of termination may be made at least thirty (30) days prior to termination without cause. Upon termination of this Agreement and expiration of any applicable notice period, the parties hereto shall have no further liability or obligation except as explicitly provided for hereunder as surviving termination of this Agreement. Additionally, the City Manager reserves the right to automatically extend this contract for up to one hundred twenty (120) calendar days beyond the stated contract term in order to provide the City departments with continual service and supplies while a new contract is being solicited, evaluated, and/or awarded. If the right is exercised, the City shall notify the Bidder/Proposer, in writing, of its intent to extend the contract at the same price, terms and conditions for a specific number of days. Additional extensions, 2 over the first one hundred twenty (120) day extension may occur, if, the City and the Successful Bidder/Proposer are in mutual agreement of such extensions. B. Cancellation For Convenience. The City Manager shall also have the right to terminate this Agreement by giving Kent Security at least thirty (30) business days' prior written notice, upon unavailability of funds, or if City determines, in its sole discretion, for any reason or for its convenience, that continuation of the services are no longer in the best interest of City. In the event of termination by City, City shall pay Kent Security compensation for services rendered and expenses incurred prior to the effective date of termination. In no event shall City be liable for any additional compensation, other than that provided herein, or for any consequential or incidental damages. Kent Security shall have no recourse against the City for a cancellation for convenience other than adherence to this Section. C. Monies Owed Upon Agreement Termination. Any undisputed monies due under the express terms of this Agreement at the time of termination shall be paid in full within forty five (45) days thereafter. D. Indemnification. Kent Security shall save, protect, release, reimburse, indemnify, defend and hold harmless the City and its officials, employees and agents (collectively referred to as "Indemnitees") and each of them from and against all loss, costs, penalties, fines, damages, claims, expenses, fees (including attorney's fees) or liabilities (collectively referred to as "Liabilities") by reason of any injury to or death of any person or damage to or destruction or loss of any property arising out of, resulting from, or in connection with : (i) the performance or non-performance of the services contemplated by this Agreement which is or is alleged to be directly or indirectly caused, in whole or in part, by any act, omission, default or negligence (whether active or passive) of Kent Security or its employees, agents, or (ii) the failure of Kent Security to comply with any of the paragraphs herein or the failure of Kent Security to conform to statutes, ordinances, or other regulations or requirements of any governmental authority, federal or state, in connection with the performance of this Agreement and any amendments/extensions hereof. Kent Security shall protect and defend the Client, its officials and/or employees against, any civil actions, statutory or similar claims, injuries or damages arising or resulting from the permitted work, even if it is alleged that the Indemnitees, its officials and/or employees were negligent. Kent Security expressly agrees to indemnify and hold harmless the Indemnitees, or any of them, from and against all liabilities which may be asserted by an employee or former employee of Kent Security, as provided above, for which Kent Security liability to such employee or former employee would otherwise be limited to payments under state Workers' Compensation or similar laws. Further, in the event that there is litigation or arbitration, each party shall bear its own fees. Kent Security warrants that there has been no violation of copyright, trademark, or patent or similar rights in manufacturing, producing, modifying, assembling, distributing or selling the programs, services, data and goods shipped or ordered and Kent Security agrees to hold the Indemnitees harmless and indemnify the Indemnitees from any and all liability, loss or expense occasioned by any such violation. This Hold Harmless and Indemnity shall be binding upon Kent Security and its delegates, heirs, successors and assigns and shall survive the cancellation or expiration of the Agreement. Kent Security freely and voluntarily signs this indemnity. The provisions of this Subsection D shall survive any termination or expiration of this Agreement. 3 Additionally, Kent Security covenants not to sue the Indemnitees, its officials or employees in any action or proceeding arising out of this Hold Harmless and Indemnity. E. Security of Personal Health Information. Kent Security and City will be responsible for compliance of all provisions of the HIPAA Security Rule (45 C.F.R. 164.302 - 318) (the "Security Rule"). Kent Security and City will identify and implement effective and appropriate administrative, physical and technical safeguards to protect the confidentiality, integrity and availability of electronic protected information. Kent Security and City will conform to all standards in the Security Rule requiring implementation of policies and procedures to prevent, detect, and contain any correct security violations (45 C.F.R. 164.308(a)(1)) including but not limited to: 1. Designing appropriate screening processes. 2. Identifying what data backup and how. 3. Deciding whether and how to use encryption. 4. Addressing what data must be authenticated in particular situations to protect data integrity. 5. Determining the appropriate manner of protecting information transmissions. F. Confidentiality. Any information that is acquired by Kent Security in carrying out its duties under this Agreement, which had not become public information including information regarding City, shall be kept confidential except as required by any law or court order, including any subpoena. Kent Security will not disclose or permit the disclosure of any confidential information to anyone other than City, its counsel, or persons designated by them or their counsel. Kent Security shall immediately notify City of any court order or subpoena requiring disclosure of confidential information, and shall appeal or challenge such order or subpoena prior to disclosure in accordance with such directions as City may issue and at City's expense (employing counsel selected by City) and shall cooperate with City to appeal or challenge any orders or subpoena requiring disclosure of confidential information. Upon termination of this Agreement and upon receipt of a written request from City, all confidential information delivered to Kent Security by City in Kent Security's possession relating hereto shall be turned over to City. Kent Security will take reasonable measures to avoid any unintentional or inadvertent disclosure of any confidential information to any unauthorized person by any of its employees, agents, or representatives. Likewise, to the extent allowed by Florida Law, including the Public Records Act, Chapter 119, Florida Statutes, as amended, City agrees to keep confidential in all manners and not publish, dispense or use in any way or by any means, other than for internal City business, any of Kent Security's work product. City will take reasonable measures to avoid any unintentional or inadvertent disclosure of any of Kent Security's work product to any unauthorized person by any of its employees, agents, or representatives. Kent Security understands and agrees that the City is subject to the Public Records Act making many documents it maintains in its course of business open to public inspection and copying unless such documents are exempted by law from public inspection and copying. 4 The provisions of this Subsection G shall survive any termination or expiration of this Agreement. G. Governing Law/Venue. The laws of the State of Florida shall govern the validity of the Agreement, the construction of its terms and the interpretation of the rights and duties of the parties. The venue of any litigation field for the purpose of seeking enforcement, claiming breach or default, or interpretation of any part of this Agreement shall lie exclusively within Miami -Dade County, Florida. Each party shall bear its own attorney's fees. H. Notices, All notices or other communications which shall or may be given pursuant to this Agreement shall be in writing and shall be delivered by personal service, or by registered mail, return receipt requested, postage prepaid and addressed to the other party at the address indicated herein or as the same may be changed from time to time. Such notice shall be deemed given on the day on which personally served; or if by mail, on the fifth day after being posted or the date of actual receipt, whichever is earlier. CITY Johnny Martinez, P.E. City Manager City of Miami 444 SW 2nd Ave, 10`h Floor Miami, Florida 33130-1910 VENDOR Gil Neuman, Chief Executive Officer Kent Security Services, Inc. 14600 Biscayne Boulevard North Miami, Florida 33181 I. Failure to Perform. Neither party shall be liable for failure or delay in performing obligations set forth in this Agreement, and neither party shall be deemed in breach of its obligations, if such failure to delay is due to national disasters, strike, lock -out, or other industrial or transportation disturbances, law, regulation or ordinance, or any causes reasonably beyond the control of such party. J. Successors and Assigns. This Agreement shall be binding upon the parties herein, their heirs, executors, legal representatives, successors and assigns. K. Independent Contractor. Kent Security, its employees, agents or representatives, shall be deemed to be independent contractors and not agents or employees of the City and shall not attain any rights or benefits under the civil service or pension ordinances of the City, or any rights generally afforded classified or unclassified employees. Kent Security, its employees, agents or representatives, shall not be entitled to Florida Workers' Compensation benefits as an employee of the City. L. Entire Agreement. This Agreement and its attachments and exhibits constitute the sole and only Agreement of the parties and accurately set forth the rights, duties, and obligations of each to the other. Any prior Agreements, promises, negotiations, or representations not expressly set forth in this Agreement are of no force and effect. M. Amendments. No amendments to this Agreement shall be binding on either party unless in writing and signed by both parties. 5 N. Captions and Headings. Captions, title and paragraph headings are for convenient reference and are not a part of this Agreement. Such captions, title or paragraph headings shall not be deemed in any manner to modify, explain, enlarge or restrict any of the provisions contained in this Agreement. O. Waiver. No waiver or breach of any provision of this Agreement shall constitute a waiver of any subsequent breach of the same or any other provision hereof, and no waiver shall be effective unless made in writing. P. Severability. Should any provisions, paragraph, sentence, work or phrase contained in this Agreement be determined by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable under the laws of the United States, State of Florida, Miami -Dade County, or the City of Miami, such provisions, paragraphs, sentences, words or phrases shall be deemed modified to the extent necessary in order to conform with such laws, or if not modifiable to conform with such laws, then same shall be deemed severable, and in either event, the remaining terms and provisions of this Agreement shall remain unmodified and in full force and effect. Q. Third Party Beneficiary. Kent Security and the City agree that it is not intended that any provision of this Agreement establishes a third party beneficiary giving or allowing any claim or right of action whatsoever by any third party under this Agreement. AUDIT AND INSPECTION RIGHTS AND RECORDS RETENTION: Kent Security agrees to provide access to the City or to any of its duly authorized representatives, to any books, documents, papers, and records of Kent Security which are directly pertinent to this Agreement, for the purpose of audit, examination, excerpts, and transcripts. The City may, at reasonable times, and for a period of up to five (5) years following the date of final payment by the City to Kent Security under this Agreement, audit and inspect, or cause to be audited and inspected, those books, documents, papers, and records of Kent Security which are related to Kent Security's performance under this Agreement. Kent Security agrees to maintain any and all such books, documents, papers, and records at its principal place of business for a period of five (5) years after final payment is made under this Agreement and all other pending matters are closed. Kent Security's failure to adhere to, or refuse to comply with, this condition shall result in the immediate cancellation of this Agreement by the City. AWARD OF AGREEMENT: Kent Security represents to the City that it has not employed or retained any person or company employed by the City to solicit or secure this Agreement and that it has not offered to pay, paid, or agreed to pay any person any fee, commission, percentage, brokerage fee, or gift of any kind contingent upon or in connection with, the receipt of an award of this Agreement. 6 PUBLIC RECORDS: A. Kent Security understands that the public shall have access, at all reasonable times, to all documents and information pertaining to City Agreements, subject to the provisions of Chapter 119, Florida Statutes, and agrees to allow access by the City and the public to all documents subject to disclosure under applicable laws. Kent Security's failure or refusal to comply with the provisions of this section shall result in the immediate cancellation of this Agreement by the City. B. Should Kent Security determine to dispute any public access provision required by Florida Statutes, then Kent Security shall do so at its own expense and at no cost to the City. COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS: Kent Security understands that agreements with local governments are subject to certain laws and regulations, including laws pertaining to public records, conflict of interest, record keeping, etc. City and Kent Security agree to comply with and observe all such applicable federal, state and local laws, rules, regulations, codes and ordinances, as they may be amended from time to time. Kent Security further agrees to include in all of Kent Security's agreements with subcontractors for any Services related to this Agreement this provision requiring subcontractors to comply with and observe all applicable federal, state, and local laws rules, regulations, codes and ordinances, as they may be amended from time to time. CONTINGENCY CLAUSE: Funding for this Agreement is contingent on the availability of funds and continued authorization for program activities and the Agreement is subject to amendment or termination due to lack of funds, reduction of funds and/or change in regulations, upon thirty (30) days written notice. FORCE MAJEURE: "Force Majeure Event" shall mean an act of God, act of governmental body or military authority, fire, explosion, power failure, flood, storm, hurricane, sink hole, other natural disasters, epidemic, riot or civil disturbance, war or terrorism, sabotage, insurrection, blockade, or embargo. In the event that either party is delayed in the performance of any act or obligation pursuant to or required by the Agreement by reason of a Force Majeure Event, the time for required completion of such act or obligation shall be extended by the number of days equal to the total number of days, if any, that such party is actually delayed by such Force Majeure Event. The party seeking delay in performance shall give notice to the other party specifying the anticipated duration of the delay, and if such delay shall extend beyond the duration specified in such notice, additional notice shall be repeated no less than monthly so long as such delay due to a Force Majeure Event continues. Any party seeking delay in performance due to a Force Majeure Event shall use its best efforts to rectify any condition causing such delay and shall cooperate with the other party to overcome any delay that has resulted. 7 CITY NOT LIABLE FOR DELAYS: Kent Security hereby understands and agrees that in no event shall the City be liable for, or responsible to Kent Security or any subcontractor, or to any other person, firm, or entity for or on account of, any stoppages or delay(s) in work herein provided for, or any damages whatsoever related thereto, because of any injunction or other legal or equitable proceedings or on account of any delay(s) for any cause over which the City has no control. USE OF NAME: Kent Security understands and agrees that the City is not engaged in research for advertising, sales promotion, or other publicity purposes. Kent Security is allowed, within the limited scope of normal and customary marketing and promotion of its work, to use the general results of this project and the name of the City. The Kent Security agrees to protect any confidential information provided by the City and will not release information of a specific nature without prior written consent of the City Manager or the City Commission. NO CONFLICT OF INTEREST: Pursuant to City of Miami Code Section 2-611, as amended ("City Code"), regarding conflicts of interest, Kent Security hereby certifies to City that no individual member of Kent Security, no employee, and no subcontractor under this Agreement or any immediate family member of any of the same is also a member of any board, commission, or agency of the City. Kent Security hereby represents and warrants to the City that throughout the term of this Agreement, Kent Security, its employees and its subcontractors will abide by this prohibition of the City Code. NO THIRD -PARTY BENEFICIARY: No persons other than the Kent Security and the City (and their successors and assigns) shall have any rights whatsoever under this Agreement. SURVIVAL: All obligations (including but not limited to indemnity and obligations to defend and hold harmless) and rights of any party arising during or attributable to the period prior to expiration or earlier termination of this Agreement shall survive such expiration or earlier termination. TRUTH -IN -NEGOTIATION CERTIFICATION, REPRESENTATION AND WARRANTY: Kent Security hereby certifies, represents and warrants to City that on the date of Kent Security's execution of this Agreement and so long as this Agreement shall remain in full 8 force and effect, the wage rates and other factual unit costs supporting the compensation to Kent Security under this Agreement are and will continue to be accurate, complete, and current. Kent Security understands, agrees and acknowledges that the City shall adjust the amount of the compensation and any additions thereto to exclude any significant sums by which the City determines the contract price of compensation hereunder was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. All such contract adjustments shall be made within one (1) year of the end of this Agreement, whether naturally expiring or earlier terminated pursuant to the provisions hereof. COUNTERPARTS: This Agreement may be executed in three or more counterparts, each of which shall constitute an original but all of which, when taken together, shall constitute one and the same agreement. [Remainder of page intentionally blank. Signature page follows.] 9 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed on this day of , 2013, with an effective date of April 22, 2013, By: By: Attest: Kent Security Services, Gil Neuman, Chief Executive Officer City of Miami, City Manager, Johnny Martinez, P.E., City Manager Todd B. Hannon, City Clerk Printed Name Approved as to Legal Form: Juliet°. Bru, City Attorney Approved by Risk Management: By: Calvin Ellis, Director of Risk Management 10 EXHIBIT A RFP 295279,2 Please see the attached Request for Proposals (RFP) 295279,2 for Security Guard Services Citywide. 11 anti KENNETH ROBERTSON Chief Procurement Officer JOHNNY MARTINEZ, P.E. City Manager ADDENDUM NO. 2 RFP No. 295279 June 7th, 2012 Request for Proposals (RFP) for Security Guard Services Citywide The following changes, additions, clarifications, and deletions amend the solicitation documents of the above captioned RFP, and shall become an integral part of the Contract Documents. Words and/or figures stricken through shall be deleted. Underscored words and/or figures shall be added. The remaining provisions are now in effect and remain unchanged. - Please note the contents herein and reflect same on the documents you have on hand. The Section 2.6 MINIMUM QUALIFICATION REQUIREMENTS Subsection A. is hereby amended as follows: "A. Possession of a minimum of three (3) years as an established Security Guard Services business as evidenced by date of incorporation and provision of proof of per active status or documentation evidencing the pursuit of active status with the Florida Department of State Division of Corporations..." Additionally, please find below Questions from prospective proposers received before the stipulated due date and the City's Answers to the same: Q1: Please provide the name of the current security guard services provider. Al: The current security guard services provider is Kent Security Services. ' Q2: Please provide the current security guard services contract award date. A2: The current security guard services contract award date was April 12th, 2007. Q3: Please provide the hourly billing rates per category (level) upon award of the current contract. A3: Pursuant to the attached bid tabulation provided via Attachment D to the Addendum No. 2 Header Section, the following are the hourly billing rates per level upon award of the current contract: Level I: $14.98 Level II: $15.61 Level III: $16.24 Q4: Please provide the prevailing wage requirement at the time of the current contract's award. A4: As reflected . by the previously referenced attached tabulation, the Living Wage was the prevailing wage rate requirement at the time of the current contract's award. Q5: Please provide the current contract's present billing rates per level. A5: The following are the current contract's present billing rates per level: Level I: $16.28 Level II: $16.35 Level III: Not available — this level is not currently in use. Q6: Will the City provide a revised professional services agreement (PSA) — the one currently attached to the RFP references the provision of services other than security guard services. A6: The PSA currently attached to the RFP is solely a sample of the kind of agreement that will be provided and executed between the City and the recommended vendor upon conclusion of this RFP process. Q7: Please specify a total of how many two (2) way radios and/or cell phones will be required. A7: The total number of two (2) way radios and/or cell phones that may be required can be determined from the information provided for each of the City facilities currently identified in the RFP's Section 3.13 CITY FACILITIES and the currently perceived needs as identified therein. Q8: Please specify a total of how many contractor supplied vehicles will be required and the annual mileage for each. A8: The total number of contractor supplied vehicles that will be required and the annual mileage for each can be determined from the information provided for each of the City facility currently identified in the RFP's Section 3.13 CITY FACILITIES and the currently perceived needs as identified therein. Q9: Please specify if the contractor must provide uniforms to the security guards at no cost to the employee. A9: Information concerning the contractor's provision of uniforms to the security guards and the cost for the same is available in the RFP's Section 3.8 MAINTENANCE OF UNIFORMS AND EQUIPMENT. Q10: Please indicate if the City will consider extending the deadline date for questions in accord with the extension of the proposal submittal date. A10: The RFP's dates have been chosen in accord with the timeframe available to the City prior to expiration of the current contract. Consequently, in an effort to avoid any potential lapse in service, the City is not presently considering an extension of time for .the deadline date for questions. However, concerning the proposal submittal date, the Closing Date is being extended to Monday, June 18th, 2012 at 11:00 AM. Q11: On the Attachment "A" Price Proposal, please clarify what should be provided for the "Adjusted Hourly Rate" — is the "Adjusted Hourly Rate" the total billing for three (3) years or the hourly bill rate? A11: On the Attachment "A" Price Proposal, the "Adjusted Hourly Rate" is not a total billing for three (3) years, but, rather, the resulting hourly bill rate per level when considering that level's base hourly rate, marginal mark-up multiplier, and the total estimated hours provided per each of the same. Page 2 Q12: How should Federal Wage requirement changes be accounted for; for example, the U.S. Department of Labor has health and welfare payment requirements — is the contractor required to pay the health and welfare benefits, monetary options, or just the wage. Al2: Per the Attachment "A" Price Proposal and pursuant to the U.S. Department of Labor Employment Standards Administration Wage and Hourly Division's Wage Determination 2005-2119, as revised June 13th, 2011 for Occupation Code 27101, Title Guard I, the only wage requirement is the minimum payment of the base hourly rate of $10.61 as the minimum acceptable rate for all three (3) security guard levels. Please note that submittal of a lesser base hourly rate for any of the three (3) security guard levels shall deem the proposal nonresponsive. Q13: Please provide a schedule for the RFP Section 3.13 CITY FACILITIES. A13: The schedule of service hours required for the RFP Section 3.13 CITY FACILITIES is currently available as part of the information provided for each City facility currently identified therein this same section. Q14: What are the anticipated service hours per year for this RFP? A14: The anticipated service hours per year for this RFP are reflected in the Attachment "A" Price Proposal. Pursuant to the same, the service hour amounts per level in the "Total Estimated Hours" column are based on a three (3) year usage analysis and consist of the following amounts: Level I: 43,000 Level II: 7,600 Level III: 100 An annual service hour amount per level is approximately one-third (1/3) of each of the above referenced "Total Estimated Hours" per each such level. Q15: For sites requiring the use of golf carts, will they be provided by the City or the contractor. A15: For sites requiring the use of golf carts, they will be provided by the contractor. Q16: Is the cost of the golf carts to be quoted separately or integrated into the hourly rate. A16: The cost of the golf carts is to be integrated into the hourly rate. Q17: Can a larger company mentor a smaller company and allow them to work a portion of the contract if the information and qualifications of the smaller company are included in the response to this RFP? A17: Yes, a larger company can mentor a smaller company and allow them to work a portion of the contract. However, the smaller company would be deemed a subcontractor to the larger company and all of the very same information and qualifications required of the larger company would be required of the smaller company as well. Q18: What is the average number of days for payment of an invoice from time of submittal to actual payment? A18: The processing of invoices for payment is handled by the City's Finance Department, not the Purchasing Department. However, pursuant to the Florida Statutes Section 218.74 Local Government Prompt Payment Act, the payment due date for a local government entity for the purchase of goods and services is forty-five (45) days. As a matter of standard business practice, the City provides all its suppliers with the more favorable terms of a net thirty (30) days for payment. Page 3 Q19: Considering that information submitted in response to 'this RFP is a public record, in lieu of disclosing financial records, would a letter from a financial institution reflecting adequate funding or approval for adequate funding to handle the contract suffice? A19: Concerning whether, in lieu of disclosing financial records, would a letter from a financial institution reflecting adequate funding or approval for adequate funding to handle the contract suffice, please refer to the RFP Section 4.1 SUBMISSION REQUIREMENTS Subsection A.6.a., as amended herein immediately below: "Proposer shall have a minimum of an "A" rating from Standard & Poor or Moody's as of the due date of this RFP, if the company has a rating from either of those two (2) agencies -- if the Recommended Proposer has no such rating because it is a non -stock organization or a non-profit entity and has no long-term debt, then the Recommended' Proposer shall submit financial statements or documentation from a financial institution reflecting a strong financial position as the City may determine, including a strong asset to liability ratio indicative of the same." Q20: At sites where only one (1) guard is assigned, could the guard be equipped with a cell phone instead of a radio. . A20: Sites requiring that guards be equipped with a radio based on the City's currently perceived needs are currently identified in the RFP's Section 3.13 CITY FACILITIES. Q21: Is a bid bond required? A21: No, a bid bond is not required. Q22: Are there any requirements to supply the assigned guards any equipmentsuch._as radios, cell phones, metal detectors, or marked vehicles? A22: Yes, the equipment such as radios, cell phones, metal detectors, or marked vehicles that may be required for assigned guards based on the City's currently perceived needs are currently identified in the RFP's Section 3.13 CITY FACILITIES. ALL OTHER TERMS AND CONDITIONS OF THE RFP REMAIN THE SAME. KR/pv Cc: RFP File Sincerely, Kenneth Robertson Director/Chief Procurement Officer Page 4 RFP No. 295279 - Security Guaro . vices Addendum No. 2 - Attachment D Item No. Description Total Hourly Cost to the City for Level 1 Unarmed Guard (this rate reflects the Employee Pay Rate and the Marginal 1 MarkupMultiplier as broken down below) Marginal Markup Over Established Employee Pay Rate Employee Pay Rate (in accordance with the City of Miami Living Wage Ordinance):. • Total Hourly Cost to the City for Level 2 Unarmed Guard (this rate reflects the Employee Pay Rate and the Marginal .2 Markup Multiplier as broken down below) Marginal Markup Over Established Employee Pay Rate Employee Pay Rate (in accordance with the City of Miami Living Wage Ordinance): Total Hourly Cost to the City for Level 3 Unarmed Guard (this rate reflects the Employee Pay Rate and the Marginal .3 Markup Multiplier as broken down below) Marginal Markup Over Established Employee Pay Rate Employee Pay Rate (in accordance with the City of Miami Living Wage Ordinance): Do you provide a Health Benefit Plan for your employees? Yes or No 4 Optional Equipment: Marine Radio 5 Optional Equipment: Marked Automobile 6 Optional Equipment: Golf Cart Kent Security Services $ 3.88 Unit Price: $ 14.98 /hr 1=�= $11:10 lhr $ 4.01 $11.60 /h .$4.14 FLA 1 $ 15.61 /hr $ 16.24 /hr $12.10 /hr • Yes .$ 0.10 $ 2.22 $ 0.41 �f giatami KENNETH ROBERTSON JOHNNY MARTINEZ, P.E. Chief Procurement Officer City Manager ADDENDUM NO. 1 RFP No. 295279 May 18th, 2012 Request for Proposals (RFP) for Security Guard Services Citywide The following changes, additions, clarifications, and deletions amend the solicitation documents of the above captioned RFP, and shall become an integral part of the Contract Documents. Words and/or figures stricken through shall be deleted. Underscored words and/or figures shall be added. The remaining provisions are now in effect and remain. unchanged. Please note the contents herein and reflect same on the documents you have on hand. The RFP Closing Date and Time has been changed to Wednesday, June 13th, 2012 at 11:00 AM. ALL OTHER TERMS AND CONDITIONS OF THE RFP REMAIN THE SAME. Sincerely, Kenheth Robertson Director/Chief Procurement Officer KR/pv Cc: RFP File City of Miami Request for Proposals (RFP) Purchasing Department Miami Riverside Center 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Web Site Address: http://ci.miami.fl.us/procurement RFP Number: Title: Issue Date/Time: RFP Closing Date/Time: Pre -Bid Conference: Pre -Bid Date/Time: Pre -Bid Location: Deadline for Request for Clarification: Buyer: Hard Copy Submittal Location: Buyer E-Mail Address: Buyer Facsimile: 295279 Request for Proposals for Security Guard Services Citywide 17-MAY-2012 06/08/2012 @ 11:00:00 None Friday, May 25th, 2012 at 11:00 AM Velez, Pablo City of Miami - City Clerk 3500 Pan American Drive Miami FL 33133 US pvelez@miamigov.com (305)416-1925 Page 1 of 75 Certification Statement Please quote on this form, if applicable, net prices for the item(s) listed. Return signed original and retain a copy for your files. Prices should include all costs, including transportation to destination. The City reserves the right to accept or reject all or any part of this submission. Prices should be firm for a minimum of 180 days following the time set for closing of the submissions. In the event of errors in extension of totals, the unit prices shall govern in determining the quoted prices. We (I) certify that we have read your solicitation, completed the necessary documents, and propose to furnish and deliver, F.O.B. DESTINATION, the items or services specified herein. The undersigned hereby certifies that neither the contractual party nor any of its principal owners or personnel have been convicted of any of the violations, or debarred or suspended as set in section 18-107 or Ordinance No. 12271. All exceptions to this submission have been documented in the section below (refer to paragraph and section). EXCEPTIONS: We (I) certify that any and all information contained in this submission is true; and we (I) further certify that this submission is made without prior understanding, agreement, or connection with any corporation, firm, or person submitting a submission for the same materials, supplies, equipment, or service, and is in all respects fair and without collusion or fraud. We (I) agree to abide by all terms and conditions of this solicitation and certify that I am authorized to sign this submission for the submitter. Please print the following and sign your name: SUPPLIER NAME - ADDRESS • PHONE: FAX• EMAIL: BEEPER. SIGNED BY. TITLE: DA I E FAILURE TO COMPLETE, SIGN, AND RETURN THIS FORM SHALL DISOUALIFY THIS BID. Page 2 of 75 Certifications Legal Name of Firm: Entity Type: Partnership, Sole Proprietorship, Corporation, etc. Year Established: Office Location: City of Miami, Miami -Dade County, or Other Occupational License Number: Occupational License Issuing Agency: Occupational License Expiration Date: Respondent certifies that (s) he has read and understood the provisions of City of Miami Ordinance No. 10032 (Section 18-110 of the City Code) pertaining to the implementation of a "First Source Hiring Agreement.": (Yes or No) Do you expect to create new positions in your company in the event your company was awarded a Contract by the City? (Yes or No) In the event your answer to question above is yes, how many new positions would you create to perform this work? Please list the title, rate of pay, summary of duties, number of positions, and expected length or duration of all new positions which might be created as a result of this award of a Contract. Will Subcontractor(s) be used? (Yes or No) Page 3 of 75 If subcontractor(s) will be utilized, provide their name, address and the the portion of the work they will be responsible for under this contract (a copy of their license(s) must be submitted with your bid response): Please list and acknowledge all addendum/addenda received. List the addendum/addenda number and date of receipt (i.e. Addendum No. 1, 7/1/07). If no addendum/addenda was/were issued, please insert N/A. Reference No. 1: Name of Company/Agency for which bidder is currently providing the services as described in this solicitation, or has provided such services in the past: Reference No. 1: Address, City, State, and Zip for above reference company/agency listed: Reference No. 1: Name of Contact Person and Telephone Number for above reference no. 1 Reference No. 1: Date of Contract for above reference no. 1 Reference No. 2: Name of Company/Agency for which bidder is currently providing the services as described in this solicitation, or has provided such services in the past: Reference No. 2: Address, City, State, and Zip for above reference company/agency listed: Reference No. 2: Name of Contact Person and Telephone Number for above reference no. 2 Reference No. 2: Date of Contract for above reference no. 2 Reference No. 3: Name of Company/Agency for which bidder is currently providing the services as described in this solicitation, or has provided such services in the past: Reference No. 3: Address, City, State, and Zip for above reference company/agency listed: Page 4 of 75 Reference No. 3: Name of Contact Person and Telephone Number for above reference no. 3 Reference No. 3: Date of Contract for above reference no. 3 Page 5 of 75 Line: 1 Description: Adjusted Hourly Rate for a Level I Unarmed Guard -- PLEASE DISREGARD THIS LINE AND REFER TO THE ATTACHMENT "A" PRICE PROPOSAL IN THE HEADER SECTION OF THIS RFP. Category: 99046-00 Unit of Measure: Hour Unit Price: $ Line: 2 Number of Units: 43,000 Total: $ Description: Adjusted Hourly Rate for a Level II Unarmed Guard -- PLEASE DISREGARD THIS LINE AND REFER TO THE ATTACHMENT "A" PRICE PROPOSAL IN THE HEADER SECTION OF THIS RFP. Category: 99046-00 Unit of Measure: Hour Unit Price: $ Line: 3 Number. of Units: 7,600 Total: $ Description: Adjusted Hourly Rate for a Level III Unarmed Guard — PLEASE DISREGARD THIS LINE AND REFER TO THE ATTACHMENT "A" PRICE PROPOSAL IN THE HEADER SECTION OF THIS RFP. Category: 99046-00 Unit of Measure: Hour Unit Price: $ Number of Units: 100 Total: $ Page 6 of 75 Request for Proposals (RFP) 295279 Table of Contents Terms and Conditions 9 1. General Conditions 9 1.1. GENERAL TERMS AND CONDITIONS 9 2. Special Conditions 30 2.1. PURPOSE 30 2.2. DEADLINE FOR RECEIPT OF REQUEST FOR ADDITIONAL INFORMATION/CLARIFICATION 30 2.3. TERM OF CONTRACT 30 2.4. CONDITIONS FOR RENEWAL 30 2.5. NON -APPROPRIATION OF FUNDS 30 2.6. MINIMUM QUALIFICATION REQUIREMENTS 30 2.7. CONTRACT EXECUTION 31 2.8. FAILURE TO PERFORM 32 2.9. INSURANCE REQUIREMENTS 32 2.10. PRE-BID/PRE-PROPOSAL CONFERENCE 34 2.11. CONTRACT ADMINISTRATOR 34 2.12. SUBCONTRACTOR(S) OR SUBCONSULTANT(S) 34 2.13. BID BOND/SURETY BOND 35 2.14. PERFORMANCE BOND 35 2.15. DAMAGES TO PUBLIC/PRIVATE PROPERTY 35 2.16. REFERENCES 35 2.17. SAFETY MEASURES 36 2.18. TERMINATION 36 2.19. PRIMARY CLIENT (FIRST PRIORITY) 36 2.20. CHANGES/ALTERATIONS 37 2.21. RETENTION OF QUALIFIED WORKERS 37 2:22. CITY OF MIAMI LIVING WAGE - NOT APPLICABLE 37 2.23. PRICE PROPOSAL 37 2.24. BASE HOURLY RATE 38 2.25. MARGINAL MARK-UP MULTIPLIER 38 2.26. TOTAL ESTIMATED HOURS 38 2.27. ADJUSTED HOURLY RATE 38 2.28. EVALUATION/SELECTION PROCESS AND CONTRACT AWARD 38 2.29. PERSONNEL 39 2.30. ADDITIONS/DELETIONS OF FACILITIES/ITEMS/SERVICES 40 2.31. EMERGENCY 40 2.32. RECORDS 40 2.33. FACILITIES TO BE SERVICED 40 2.34. FACILITY ADMINISTRATOR 41 2.35. TRUTH IN NEGOTIATION CER111 ICATE 41 2.36. SUPERVISION 41 2.37. ADDITIONAL TERMS AND CONDITIONS 41 3. Specifications 42 3.1. SPECIFICATIONS/SCOPE OF WORK 42 Page 7 of 75 Request for Proposals (RFP) 295279 4. Submission Requirements 71 4.1. SUBMISSION REQUIREMENTS 71 5. Evaluation Criteria 74 5.1. EVALUATION CRITERIA 74 Page 8 of 75 Request for Proposals (RFP) 295279 Terms and Conditions 1. General Conditions 1.1. GENERAL TERMS AND CONDITIONS Intent: The General Terms and Conditions described herein apply to the acquisition of goods/equipment/services with an estimated aggregate cost of $25,000.00 or more. Definition: A formal solicitation is defined as issuance of an Invitation for Bids, Request for Proposals, Request for Qualifications, or Request for Letters of Interest pursuant to the City of Miami Procurement Code and/or Florida Law, as amended. Formal Solicitation and Solicitation shall be defined in the same manner herein. 1.1. ACCEPTANCE OF GOODS OR EQUIPMENT - Any good(s) or equipment delivered under this formal solicitation, if applicable, shall remain the property of the seller until a physical inspection and actual usage of the good is made, and thereafter is accepted as satisfactory to the City. It must comply with the terms herein and be fully in accordance with specifications and of the highest quality. In the event the goods/equipment supplied to the City are found to be defective or does not conform to specifications, the City reserves the right to cancel the order upon written notice to the Contractor and return the product to the Contractor at the Contractor's expense. 1.2. ACCEPTANCE OF OFFER - The signed or electronic submission of your solicitation response shall be considered an offer on the part of the bidder/proposer; such offer shall be deemed accepted upon issuance by the City of a purchase order. 1.3. ACCEPTANCE/REJECTION — The City reserves the right to accept or reject any or all responses or parts of after opening/closing date and request re -issuance on the goods/services described in the formal solicitation. In the event of such rejection, the Director of Purchasing shall notify all affected bidders/proposers and make available a written explanation for the rejection. The City also reserves the right to reject the response of any bidder/proposer who has previously failed to properly perform under the termsand conditions of a contract, to deliver on time contracts of a similar nature, and who is not in a position to perform the requirements defined in this formal solicitation. The City further reserves the right to waive any irregularities or minor informalities or technicalities in any or all responses and may, at its discretion, re -issue this formal solicitation. 1.4. ADDENDA — It is the bidder's/proposer's responsibility to ensure receipt of all Addenda. Addenda are available at the City's website at: http://www.ci.miami.fl.us/procurement 1.5. ALTERNATE RESPONSES MAY BE CONSIDERED - The City may consider one (1) alternate response from the same Bidder/Proposer for the same formal solicitation; provided, that the alternate response offers a different product that meets or exceeds the formal solicitation requirements. In order for the City to consider an alternate response, the Bidder/Proposer shall complete a separate Price Sheet form and shall mark "Alternate Response". Alternate response shall be placed in the same response. This provision only applies to formal solicitations for the procurement of goods, services, items, equipment, materials, and/or supplies. 1.6. ASSIGNMENT - Contractor agrees not to subcontract, assign, transfer, convey, sublet, or otherwise dispose of the resulting Contract, or any or all of its right, title or interest herein, without City of Miami's prior written consent. 1.7. ATTORNEY'S FEES - In connection with any litigation, mediation and arbitration arising out of this Contract, each party shall bear their own attorney's fees through and including appellate litigation and any post judgment Page 9 of 75 Request for Proposals (RFP) 295279 proceedings. 1.8. AUDIT.RIGHTS AND RECORDS RETENTION - The Successful Bidder/Proposer agrees to provide access at all reasonable times to the City, or to any of its duly authorized representatives, to any books, documents, papers, and records of Contractor which are directly pertinent to this formal solicitation, for the purpose of audit, examination, excerpts, and transcriptions. The Successful Bidder/Proposer shall maintain and retain any and all of the books, documents, papers and records pertinent to the Contract for three (3) years after the City makes final payment and all other pending matters are closed. Contractor's failure to or refusal to comply with this condition shall result in the immediate cancellation of this contract by the City. 1.9. AVAILABILITY OF CONTRACT STATE-WIDE - Any Governmental, not -for -profit or quasi -governmental entity in the State of Florida, may avail itself of this contract and purchase any and all goods/services, specified herein from the successful bidder(s)/proposer(s) at the contract price(s) established herein, when permissible by federal, state, and local laws, rules, and regulations. Each Governmental, not -for -profit or quasi -governmental entity which uses this formal solicitation and resulting bid contract or agreement will establish its own contract/agreement, place its own orders, issue its own purchase orders, be invoiced there from and make its own payments, determine shipping terms and issue its own exemption certificates as required by the successful bidder(s)/proposer(s). 1.10. AWARD OF CONTRACT: A. The Formal Solicitation, Bidder's/Proposer's response, any addenda issued, and the purchase order shall constitute the entire contract, unless modified in accordance with any ensuing contract/agreement, amendment or addenda. B. The award of a contract where there are Tie Bids will be decided by the Director of Purchasing or designee in the instance that Tie Bids can't be determined by applying Florida Statute 287.087, Preference to Businesses with Drug -Free Workplace Programs. C. The award of this contract may be preconditioned on the subsequent submission of other documents as specified in the Special Conditions or Technical Specifications. Bidder/Proposer shall be in default of its contractual obligation if such documents are not submitted in a timely manner and in the form required by the City. Where Bidder/Proposer is in default of these contractual requirements, the City, through action taken by the Purchasing Depaihuent, will void its acceptance of the Bidder's/Proposer's Response and may accept the Response from the next lowest responsive, responsible Bidder or Proposal most advantageous to the City or re -solicit the City's requirements. The City, at its sole discretion, may seek monetary restitution from Bidder/Proposer and its bid/proposal bond or guaranty, if applicable, as a result of damages or increased costs sustained as a result of the Bidder's/Proposer's default. D. The term of the contract shall be specified in one of three documents which shall be issued to the successful Bidder/Proposer. These documents may either be a purchase order, notice of award and/or contract award sheet. E. The City reserves the right to automatically extend this contract for up to one hundred twenty (120) calendar days beyond the stated contract term in order to provide City departments with continual service and supplies while a new contract is being solicited, evaluated, and/or awarded. If the right is exercised, the City shall notify the Bidder/Proposer, in writing, of its intent to extend the contract at the same price, terms and conditions for a specific number of days. Additional extensions over the first one hundred twenty (120) day extension may occur, if, the City and the Successful Bidder/Proposer are in mutual agreement of such extensions. F. Where the contract involves a single shipment of goods to the City, the contract term shall conclude upon completion of the expressed or implied warranty periods. Page 10 of 75 Request for Proposals (RFP) 295279 G. The City reserves the right to award the contract on a split -order, lump sum or individual -item basis, or such combination as shall best serve the interests of the City unless otherwise specified. H. A Contract/Agreement may be awarded to the Bidder/Proposer by the City Commission based upon the minimum qualification requirements reflected herein. As a result of a RFP, RFQ, or RFLI, the City reserves the right to execute or not execute, as applicable, an Agreement with the Proposer, whichever is determined to be in the City's best interests. Such agreement will be furnished by the City, will contain certain terms as are in the City's best interests, and will be subject to approval as to legal form by the City Attorney. 1.11. BID BOND/ BID SECURITY - A cashier's or certified check, or a Bid Bond signed by a recognized surety company that is licensed to do business in the State of Florida, payable to the City of Miami, for the amount bid is required from all bidders/proposers, if so indicated under the Special Conditions. This check or bond guarantees that a bidder/proposer will accept the order or contract/agreement, as bid/proposed, if it is awarded to bidder/proposer. Bidder/Proposer shall forfeit bid deposit to the City should City award contract/agreement to Bidder/Proposer and Bidder/Proposer fails to accept the award. The City reserves the right to reject any and all surety tendered to the City. Bid deposits are returned to unsuccessful bidders/proposers within ten (10) days after the award and successful bidder's/proposer's acceptance of award. If sixty (60) days have passed after the date of the formal solicitation closing date, and no contract has been awarded, all bid deposits will be returned on demand. 1.12. RESPONSE FORM (HARDCOPY FORMAT) - All forms should be completed, signed and submitted accordingly. 1.13. BID SECURITY FORFEITED LIQUIDATED DAMAGES - Failure to execute an Agreement and/or file an acceptable Performance Bond, when required, as provided herein, shall be just cause for the annulment of the award and the forfeiture of the Bid Security to the City, which forfeiture shall be considered, not as a penalty, but in mitigation of damages sustained. Award may then be made to the next lowest responsive, responsible Bidder or Proposal most advantageous to the City or all responses may be rejected. 1.14. BRAND NAMES - If and wherever in the specifications brand names, makes, models, names of any manufacturers, trade names, or bidder/proposer catalog numbers are specified, it is for the purpose of establishing the type, function, minimum standard of design, efficiency, grade or quality of goods only. When the City does not wish to rule out other competitors' brands or makes, the phrase "OR EQUAL" is added. When bidding/proposing an approved equal, Bidders/Proposers will submit, with their response, complete sets of necessary data (factory information sheets, specifications, brochures, etc.) in order for the City to evaluate and determine the equality of the item(s) bid/proposed. The City shall be the sole judge of equality and its decision shall be final. Unless otherwise specified, evidence in the form of samples may be requested if the proposed brand is other than specified by the City. Such samples are to be furnished after formal solicitation opening/closing only upon request of the City. If samples should be requested, such samples must be received by the City no later than seven (7) calendar days after a formal request is made. 1.15. CANCELLATION - The City reserves the right to cancel all formal solicitations before its opening/closing. In the event of bid/proposal cancellation, the Director of Purchasing shall notify all prospective bidders/proposers and make available a written explanation for the cancellation. 1.16. CAPITAL EXPENDITURES - Contractor understands that any capital expenditures that the firm makes, or prepares to make, in order to deliver/perform the goods/services required by the City, is a business risk which the contractor must assume. The City will not be obligated to reimburse amortized or unamortized capital expenditures, or to maintain the approved status of any contractor. If contractor has been unable to recoup its capital expenditures during the time it is rendering such goods/services, it shall not have any claim upon the City. 1.17. CITY NOT LIABLE FOR DELAYS - It is further expressly agreed that in no event shall the City be liable Page 11 of 75 Request for Proposals (RFP) 295279 for, or responsible to, the Bidder/Proposer/Consultant, any sub-contractor/sub-consultant, or to any other person for, or on account of, any stoppages or delay in the work herein provided for by injunction or other legal or equitable proceedings or on account of any delay for any cause over which the City has no control. 1.18. COLLUSION —Bidder/Proposer, by submitting a response, certifies that its response is made without previous understanding, agreement or connection either with any person, firm or corporation submitting a response for the same items/services or with the City of Miami's Purchasing Department or initiating department. The Bidder/Proposer certifies that its response is fair, without control, collusion, fraud or other illegal action. Bidder/Proposer certifies that it is in compliance with the Conflict of Interest and Code of Ethics Laws. The City will investigate all potential situations where collusion may have occurred and the City reserves the right to reject any and all bids/responses where collusion may have occurred. 1.19. COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS - Contractor understands that contracts between private entities and local governments are subject to certain laws and regulations, including laws pertaining to public records, conflict of interest, records keeping, etc. City and Contractor agree to comply with and observe all applicable laws, codes and ordinances as that may in any way affect the goods or equipment offered, including but not limited to: A. Executive Order 11246, which prohibits discrimination against any employee, applicant, or client because of race, creed, color, national origin, sex, or age with regard to, but not limited to, the following: employment practices, rate of pay or other compensation methods, and training selection. B. Occupational, Safety and Health Act (OSHA), as applicable to this Formal Solicitation. C. The State of Florida Statutes, Section 287.133(3)(A) on Public Entity Crimes. D. Environment Protection Agency (EPA), as applicable to this Formal Solicitation. E. Uniform Commercial Code (Florida Statutes, Chapter 672). F. Americans with Disabilities Act of 1990, as amended. G. National Institute of Occupational Safety Hazards (NIOSH), as applicable to this Formal Solicitation. H. . National Forest Products Association (NFPA), as applicable to this Formal Solicitation. I. City Procurement Ordinance City Code Section 18, Article III. J. Conflict of Interest, City Code Section 2-611;61. K. Cone of Silence, City Code Section 18-74. L. The Florida Statutes Sections 218.73 and 218.74 on Prompt Payment. M. First Source Hiring Agreement, City Ordinance No. 10032, as applicable to this Formal Solicitation. Implemented to foster the creation of new and permanent jobs for City of Miami residents; requires as a condition precedent to the execution of service contracts including professional services. Lack of knowledge by the bidder/proposer will in no way be a cause for relief from responsibility. Non-compliance with all local, state, and federal directives, orders, and laws may be considered grounds for termination of contract(s). Copies of the City Ordinances may be obtained from the City Clerk's Office. 1.20. CONE OF SILENCE - Pursuant to Section 18-74 of the City of Miami Code, a "Cone of Silence" is imposed upon each RFP, RFQ, RFLI, or IFB after advertisement and terminates at the time the City Manager issues a written Page 12 of 75 Request for Proposals (RFP) 295279 recommendation to the Miami City Commission. The Cone of Silence shall be applicable only to Contracts for the provision of goods and services and public works or improvements for amounts greater than $200,000. The Cone of Silence prohibits any communication regarding RFPs, RFQs, RFLI or IFBs (bids) between, among others: Potential vendors, service providers, bidders, lobbyists or consultants and the City's professional staff including, but not limited to, the City Manager and the City Manager's staff; the Mayor, City Commissioners, or their respective staffs and any member of the respective selection/evaluation committee. The provision does not apply to, among other communications: oral communications with the City purchasing staff, provided the communication is limited strictly to matters of process or procedure already contained in the formal solicitation document; the provisions of the Cone of Silence do not apply to oral communications at duly noticed site visits/inspections, pre -proposal or pre -bid conferences, oral presentations before selection/evaluation committees, contract negotiations during any duly noticed public meeting, or public presentations made to the Miami City Commission during a duly noticed public meeting; or communications in writing or by email at any time with any City employee, official or member of the City Commission unless specifically prohibited by the applicable RFP, RFQ, RFLI or IFB (bid) documents (See Section 2.2. of the Special Conditions); or communications in connection with the collection of industry comments or the performance of market research regarding a particular RFP, RFQ, RFLI OR IFB by City Purchasing staff. Proposers or bidders must file a copy of any written communications with the Office of the City Clerk, which shall be made available to any person upon request. The City shall respond in writing and file a copy with the Office of the City Clerk, which shall be made available to any person upon request. Written communications may be in the form of e-mail, with a copy to the Office of the City Clerk. In addition to any other penalties provided by law, violation of the Cone of Silence by any proposer or bidder shall render any award voidable. A violation by a particular Bidder, Proposer, Offeror, Respondent, lobbyist or consultant shall subject same to potential penalties pursuant to the City Code. Any person having personal knowledge of a violation of these provisions shall report such violation to the State Attorney and/or may file a complaint with the Ethics Commission. Proposers or bidders should reference Section 18-74 of the City of Miami Code for further clarification. This language is only a summary of the key provisions of the Cone of Silence. Please review City of Miami Code Section 18-74 for a complete and thorough description of the Cone of Silence. You may contact the City Clerk at 305-250-5360, to obtain a copy of same. 1.21. CONFIDENTIALITY - As a political subdivision, the City of Miami is subject to the Florida Sunshine Act and Public Records Law. If this Contract/Agreement contains a confidentiality provision, it shall have no application when disclosure is required by Florida law or upon court order. 1.22. CONFLICT OF INTEREST —Bidders/Proposers, by responding to this Formal Solicitation, certify that to the best of their knowledge or belief, no elected/appointed official or employee of the City of Miami is financially interested, directly or indirectly, in the purchase of goods/services specified in this Formal Solicitation. Any such interests on the part of the Bidder/Proposer or its employees must be disclosed in writing to the City. Further, you must disclose the name of any City employee who owns, directly or indirectly, an interest of five percent (5%) or more of the total assets of capital stock in your firm. A. Bidder/Proposer further agrees not to use or attempt to use any knowledge, property or resource which may be within his/her/its trust, or perform his/her/its duties, to secure a special privilege, benefit, or exemption for himself/herself/itself, or others. Bidder/Proposer may not disclose or use information not available to members of the general public and gained by reason of his/her/its position, except for information relating exclusively to governmental practices, for his/her/its personal gain or benefit or for the personal gain or benefit of any other person Page 13 of 75 Request for Proposals (RFP) 295279 or business entity. B. Bidder/Proposer hereby acknowledges that he/she/it has not contracted or transacted any business with the City or any person or agency acting for the City, and has not appeared in representation of any third party before any board, commission or agency of the City within the past two years. Bidder/Proposer further warrants that he/she/it is not related, specifically the spouse, son, daughter, parent, brother or sister, to: (i) any member of the commission; (ii) the mayor; (iii) any city employee; or (iv) any member of any board or agency of the City. C. A violation of this section may subject the Bidder/Proposer to immediate termination of any professional services agreement with the City, imposition of the maximum fine and/or any penalties allowed by law. Additionally, violations may be considered by and subject to action by the Miami -Dade County Commission on Ethics. 1.23. COPYRIGHT OR PATENT RIGHTS — Bidders/Proposers warrant that there has been no violation of copyright or patent rights in manufacturing, producing, or selling the goods shipped or ordered and/or services provided as a result of this formal solicitation, and bidders/proposers agree to hold the City harmless from any and all liability, loss, or expense occasioned by any such violation. 1.24. COST INCURRED BY BIDDER/PROPOSER - All expenses involved with the preparation and submission of Responses to the City, or any work performed in connection therewith shall be borne by the Bidder(s)/Proposer(s). 1.25. DEBARMENT AND SUSPENSIONS (Sec 18-107) (a) Authority and requirement to debar and suspend. After reasonable notice to an actual or prospective Contractual Party, and after reasonable opportunity for such party to be heard, the City Manager, after consultation with the Chief Procurement Officer and the city attorney, shall have the authority to debar a Contractual Party, for the causes listed below, from consideration for award of city Contracts. The debarment shall be for a period of not fewer than three years. The City Manager shall also have the authority to suspend a Contractual Party from consideration for award of city Contracts if there is probable cause for debarment, pending the debarment determination. The authority to debar and suspend contractors.shall be exercised in accordance with regulations which shall be issued by the Chief Procurement Officer after approval by the City Manager, the city attorney, and the City Commission. (b) Causes for debarment or suspension. Causes for debarment or suspension include the following: (1) Conviction for commission of a criminal offense incident to obtaining or attempting to obtain a public or private Contract or subcontract, or incident to the performance of such Contract or subcontract. (2) Conviction under state or federal statutes of embezzlement, theft, forgery, bribery, falsification or destruction of records, receiving stolen property, or any other offense indicating a lack of business integrity or business honesty. (3) Conviction under state or federal antitrust statutes arising out of the submission of Bids or Proposals. (4) Violation of Contract provisions, which is regarded by the Chief Procurement Officer to be indicative of nonresponsibility. Such violation may include failure without good cause to perform in accordance with the terms and conditions of a Contract or to perform within the time limits provided in a Contract, provided that failure to perform caused by acts beyond the control of a party shall not be considered a basis for debarment or suspension. (5) Debarment or suspension of the Contractual Party by any federal, state or other governmental entity. Page 14 of 75 Request for Proposals (RFP) 295279 (6) False certification pursuant to paragraph (c) below. (7) Found in violation of a zoning ordinance or any other city ordinance or regulation and for which the violation remains noncompliant. (8) Found in violation of a zoning ordinance or any other city ordinance or regulation and for which a civil penalty or fine is due and owing to the city. (9) Any other cause judged by the City Manager to be so serious and compelling as to affect the responsibility of the Contractual Party performing city Contracts. (c) Certification. All Contracts for goods and services, sales, and leases by the city shall contain a certification that neither the Contractual Party nor any of its principal owners or personnel have been convicted of any of the violations set forth above or debarred or suspended as set forth in paragraph (b)(5). (d) Debarment and suspension decisions. Subject to the provisions of paragraph (a), the City Manager shall render a written decision stating the reasons for the debarment or suspension. A copy of the decision shall be provided promptly to the Contractual Party, along with a notice of said party's right to seek judicial relief. 1.26. DEBARRED/SUSPENDED VENDORS —An entity or affiliate who has been placed on the State of Florida debarred or suspended vendor list may not submit a response on a contract to provide goods or services to a public entity, may not submit a response on a contract with a public entity for the construction or repair of a public building or public work, may not submit response on leases of real property to a public entity, may not award or perform work as a contractor, supplier, subcontractor, or consultant under contract with any public entity, and may not transact business with any public entity. 1.27. DEFAULT/FAILURE TO PERFORM - The City shall be the sole judge of nonperformance, which shall include any failure on the part of the successful Bidder/Proposer to accept the award, to furnish required documents, and/or to fulfill any portion of this contract within the time stipulated. Upon default by the successful Bidder/Proposer to meet any terms of this agreement, the City will notify the Bidder/Proposer of the default and will provide the contractor three (3) days (weekends and holidays excluded) to remedy the default. Failure on the contractor's part to correct the default within the required three (3) days shall result in the Contract being terminated and upon the City notifying in writing the contractor of its intentions and the effective date of the termination. The following shall constitute default: A. Failure to perform the work or deliver the goods/services required under the Contract and/or within the time required or failing to use the subcontractors, entities and personnel as identified and set forth, and to the degree specified in the Contract. B. Failure to begin the work under this Contract within the time specified. C. Failure to perform the work with sufficient workers and equipment or with sufficient materials to ensure timely completion. D. Neglecting or refusing to remove materials or perform new work where prior work has been rejected as nonconforming with the terms of the Contract. E. Becoming insolvent, being declared bankrupt, or committing any act of bankruptcy or insolvency, or making an assignment for the benefit of creditors, if the insolvency, bankruptcy, or assignment renders the successful Bidder/Proposer incapable of performing the work in accordance with and as required by the Contract. F. Failure to comply with any of the terms of the Contract in any material respect. Page 15 of 75 Request for Proposals (RFP) 295279 All costs and charges incurred by the City as a result of a default or a default incurred beyond the time limits stated, together with the cost of completing the work, shall be deducted from any monies due or which may become due on this Contract. 1.28. DETERMINATION OF RESPONSIVENESS - Each Response will be reviewed to determine if it is responsive to the submission requirements outlined in the Formal Solicitation. A "responsive" response is one which follows the requirements of the formal solicitation, includes all documentation, is submitted in the format outlined in the formal solicitation, is of timely submission, and has appropriate signatures as required on each document. Failure to comply with these requirements may deem a Response non -responsive. 1.29. DISCOUNTS OFFERED DURING TERM OF CONTRACT - Discount Prices offered in the response shall be fixed after the award by the Commission, unless otherwise specified in the Special Terms and Conditions. Price discounts off the original prices quoted in the response will be accepted from successful Bidder(s)/Proposer(s) during the term of the contract. Such discounts shall remain in effect for a minimum of 120 days from approval by the City Commission Any discounts offered by a manufacturer to Bidder/Proposer will be passed on to the City. 1.30. DISCREPANCIES, ERRORS, AND OMISSIONS - Any discrepancies, errors, or ambiguities in the Formal Solicitation or addenda (if any) should be reported in writing to the City's Purchasing Department. Should it be found necessary, a written addendum will be incorporated in the Formal Solicitation and will become part of the purchase agreement (contract documents). The City will not be responsible for any oral instructions, clarifications, or other communications. A. Order of Precedence — Any inconsistency in this formal solicitation shall be resolved by giving precedence to the . following documents, the first of such list being the governing documents. 1) Addenda (as applicable) 2) Specifications 3) Special Conditions 4) General Terms and Conditions 1.31. EMERGENCY / DISASTER PERFORMANCE - In the event of a hurricane or other emergency or disaster situation, the successful vendor shall provide the City with the commodities/services defined within the scope of this formal solicitation at the price contained within vendor's response. Further, successful vendor shall deliver/perform for the city on a priority basis during such times of emergency. 1.32. ENTIRE BID CONTRACT OR AGREEMENT - The Bid Contract or Agreement consists of this City of Miami Formal Solicitation and specifically this General Conditions Section, Contractor's Response and any written agreement entered into by the City of Miami and Contractor in cases involving RFPs, RFQs, and RFLIs, and represents the entire understanding and agreement between the parties with respect to the subject matter hereof and supersedes all other negotiations, understanding and representations, if any, made by and between the parties. To the extent that the agreement conflicts with, modifies, alters or changes any of the terms and conditions contained in the Formal Solicitation and/or Response, the Formal Solicitation and then the Response shall control. This Contract may be modified only by a written agreement signed by the City of Miami and Contractor. 1.33. ESTIMATED QUANTITIES —Estimated quantities or estimated dollars are provided for your guidance only. No guarantee is expressed or implied as to quantities that will be purchased during the contract period. The City is not obligated to place an order for any given amount subsequent to the award of this contract. Said estimates may be used by the City for purposes of determining the low bidder or most advantageous proposer meeting specifications. The City reserves the right to acquire additional quantities at the prices bidiproposed or at lower prices in this Formal Solicitation. Page 16 of 75 Request for Proposals (RFP) 295279 1.34. EVALUATION OF RESPONSES A.Rej ection of Responses The City may reject a Response for any of the following reasons: 1) Bidder/Proposer fails to acknowledge receipt of addenda; 2) Bidder/Proposer mistates or conceals any material fact in the Response ; 3) Response does not conform to the requirements of the Formal Solicitation; 4) Response requires a conditional award that conflicts with the method of award; 5) Response does not include required samples, certificates, licenses as required; and, 6) Response was not executed by the Bidder's/Proposer(s) authorized agent. The foregoing is not an all inclusive list of reasons for which a Response may be rejected. The City may reject and re -advertise for all or any part of the Formal Solicitation whenever it is deemed in the best interest of the City. B. Elimination From Consideration 1) A contract shall not be awarded to any person or firm which is in arrears to the City upon any debt or contract, or which is a defaulter as surety or otherwise upon any obligation to the City. 2) A contract may not be awarded to any person or firm which has failed to perform under the terms and conditions of any previous contract with the City or deliver on time contracts of a similar nature. 3) A contract may not be awarded to any person or firm which has been debarred by the City in accordance with the City's Debarment and Suspension Ordinance. C. Determination of Responsibility 1) Responses will only be considered from entities who are regularly engaged in the business of providing the goods/equipment/services required by the Formal Solicitation. Bidder/Proposer must be able to demonstrate a satisfactory record of performance and integrity; and, have sufficient financial, material, equipment, facility, personnel resources, and expertise to meet all contractual requirements. The terms "equipment and organization" as used herein shall be construed to mean a fully equipped and well established entity in line with the best industry practices in the industry as determined by the City. 2) The City may consider any evidence available regarding the financial, technical and other qualifications and abilities of a Bidder/Proposer, including past performance (experience) with the City or any other governmental entity in making the award. 3) The City may require the Bidder(s)/Proposer(s) to show proof that they have been designated as an authorized representative of a manufacturer or supplier which is the actual source of supply, if required by the Formal Solicitation. 1.35. EXCEPTIONS TO GENERAL AND/OR SPECIAL CONDITIONS OR SPECIFICATIONS - Exceptions to the specifications shall be listed on the Response and shall reference the section. Any exceptions to the General or Special Conditions shall be cause for the bid (1113) to be considered non -responsive. It also may be cause for a RFP, RFQ, or RFLI to be considered non -responsive; and, if exceptions are taken to the terms and conditions of the resulting agreement it may lead to terminating negotiations. 1.36. F.O.B. DESTINATION - Unless otherwise specified in the Formal Solicitation, all prices quoted/proposed by the bidder/proposer must be F.O.B. DESTINATION, inside delivery, with all delivery costs and charges included in the bid/proposal price, unless otherwise specified in this Formal Solicitation. Failure to do so may be cause for Page 17 of 75 Request for Proposals (RFP) 295279 rejection of bid/proposal. 1.37. FIRM PRICES - The bidder/proposer warrants that prices, terms, and conditions quoted in its response will be firm throughout the duration of the contract unless otherwise specified in the Formal Solicitation. Such prices will remain firm for the period of performance or resulting purchase orders or contracts, which are to be performed or supplied over a period of time. 1.38. FIRST -SOURCE HIRING AGREEMENT (Sec. 18-110) (a) The Commission approves implementation of the first -source hiring agreement policy and requires asa condition precedent to the execution of service contracts for facilities, services, and/or receipt of grants and loans, for projects of a nature that create new jobs, the successful negotiation of first -source hiring agreements between the organization or individual receiving said contract and the authorized representative unless such an agreement is found infeasible by the city manager and such finding approved by the City Commission at a public hearing. (b) For the purpose of this section, the following terms, phrases, words and their derivations shall have the following meanings: Authorized representative means the Private Industry Council of South Florida/South Florida Employment and Training Consortium, or its successor as local recipient of federal and state training and employment funds. Facilities means all publicly financed projects, including but without limitation, unified development projects, municipal public works, and municipal improvements to the extent they are financed through public money services or the use of publicly owned property. Grants and loans means, without limitation, urban development action grants (UDAG), economic development agency construction loans, loans from Miami Capital Development, Incorporated, and all federal and state grants administered by the city. Service contracts means contracts for the procurement of services by the city which include professional services. Services includes, without limitation, public works improvements, facilities, professional services, commodities, supplies, materials and equipment. (c) The authorized representative shall negotiate each first -source hiring agreement. (d) The primary beneficiaries of the first -source hiring agreement shall be participants of the city training and employment programs, and other residents of the city. 1.39. FLORIDA MINIMUM WAGE - The Constitution of the State of Florida, Article X, Section 24, states that employers shall pay employee wages no less than the minimum wage for all hours worked in Florida. Accordingly, it is the contractor's and its' subcontractor(s) responsibility to understand and comply with this Florida'constitutional minimum wage requirement and pay its employees the current established hourly minimum wage rate, which is subject to change or adjusted by the rate of inflation using the consumer price index for urban wage earners and clerical workers, CPI-W, or a successor index as calculated by the United States Department of Labor. Each adjusted minimum wage rate calculated shall be determined and published by the Agency Workforce Innovation on September 30th of each year and take effect on the following January 1st. At the time of responding, it is bidder/proposer and his/her subcontractor(s), if applicable, full responsibility to determine whether any of its employees may be impacted by this Florida Law at any given point in time during the term of the contract. If impacted, bidder/proposer must furnish employee name(s), job title(s), job description(s), and current pay rate(s). Failure to submit this information at the time of submitting a response constitute successful bidder's/proposer's acknowledgement and understanding that the Florida Minimum Wage Law will not impact its prices throughout the term of contract and waiver of any contractual price increase request(s). The City reserves the Page 18 of 75 Request for Proposals (RFP) 295279 right to request and successful bidder/proposer must provide for any and all information to make a wage and contractual price increase(s) determination. 1.40. GOVERNING LAW AND VENUE - The validity and effect of this Contract shall be governed by the laws of the State of Florida. The parties agree that any action, mediation or arbitration arising out of this Contract shall take place in Miami -Dade County, Florida. 1.41. HEADINGS AND TERMS - The headings to the various paragraphs of this Contract have been inserted for convenient reference only and shall not in any manner be construed as modifying, amending or affecting in any way the expressed terms and provisions hereof. 1.42. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPPA) - Any person or entity that performs or assists the City of Miami with a function or activity involving the use or disclosure of "individually identifiable health information (IIHI) and/or Protected Health Information (PHI) shall comply with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the City of Miami Privacy Standards. HIPAA mandates for privacy, security and electronic transfer standards, which include but are not limited to: A. Use of information only for performing services required by the contract or as required by law; B. Use of appropriate safeguards to prevent non -permitted disclosures; C. Reporting to the City of Miami of any non -permitted use or disclosure; D. Assurances that any agents and subcontractors agree to the same restrictions and conditions that apply to the Bidder/Proposer and reasonable assurances that IIIIUPHI will be held confidential; E. Making Protected Health Information (PHI) available to the customer; F. Making PHI available to the customer for review and amendment; and incorporating any amendments requested by the customer; G. Making PHI available to the City of Miami for an accounting of disclosures; and H. Making intemal practices, books and records related to PHI available to the City of Miami for compliance audits. PHI shall maintain its protected status regardless of the form and method of transmission (paper records, and/or electronic transfer of data). The Bidder/ Proposer must give its customers written notice of its privacy information practices including specifically, a description of the types of uses and disclosures that would be made with protected health information. 1.43. INDEMNIFICATION - Contractor shall indemnify , hold harmless and defend the City, its officials, officers, agents, directors, and employees, from liabilities, damages, losses, and costs, including, but not limited to reasonable attomey's fees, to the extent caused by the negligence, recklessness or intentional wrongful misconduct of Contractor and persons employed or utilized by Contractor in the performance of this Contract and will indemnify, hold harmless and defend the City, its officials, officers, agents, directors and employees against, any civil actions, statutory or similar claims, injuries or damages arising or resulting from the permitted work, even if it is alleged that the City, its officials and/or employees were negligent. These indemnifications shall survive the term of this Contract. In the event that any action or proceeding is brought against City by reason of any such claim or demand, Contractor shall, upon written notice from City, resist and defend such action or proceeding by counsel satisfactory to City. The Contractor expressly understands and agrees that any insurance protection required by this Contract or otherwise provided by Contractor shall in no way limit the responsibility to indemnify, keep and save harmless and defend the City or its officers, employees, agents and instrumentalities as herein provided. The indenvufication provided above shall obligate Contractor to defend at its own expense to and through appellate, supplemental or bankruptcy proceeding, or to provide for such defense, at City's option, any and all claims of Page 19 of 75 Request for Proposals (RFP) 295279 liability and all suits and actions of every name and description which may be brought against City whether performed by Contractor, or persons employed or utilized by Contractor. This indemnity will survive the cancellation or expiration of the Contract. This indemnity will be interpreted under the laws of the State of Florida, including without limitation and which conforms to the limitations of §725.06 and/or §725.08, Fla. Statues, as amended from time to time as applicable. Contractor shall require all Sub -Contractor agreements to include a provision that they will indemnify the City. The Contractor agrees and recognizes that the City shall not be held liable or responsible for any claims which may result from any actions or omissions of the Contractor in which the City participated either through review or concurrence of the Contractor's actions. In reviewing, approving or rejecting any submissions by the Contractor or other acts of the Contractor, the City in no way assumes or shares any responsibility or liability of the Contractor or Sub -Contractor, under this Agreement. 1.44. INFORMATION AND DESCRIPTIVE LITERATURE —Bidders/Proposer must furnish all information requested in the spaces provided in the Formal Solicitation. Further, as may be specified elsewhere, each Bidder/Proposer must submit for evaluation, cuts, sketches, descriptive literature, technical specifications, and Material Safety Data Sheets (MSDS)as required, covering the products offered. Reference to literature submitted with a previous response or on file with the Buyer will not satisfy this provision. 1.45. INSPECTIONS - The City may, at reasonable times during the term hereof, inspect Contractor's facilities and perform such tests, as the City deems reasonably necessary, to determine whether the goods and/or services required to be provided by the Contractor under this Contract conform to the terms and conditions of the Formal Solicitation. Contractor shall make available to the City all reasonable facilities and assistance to facilitate the performance of tests or inspections by City representatives. All tests and inspections shall be subject to, and made in accordance with, the provisions of the City of Miami Ordinance No. 12271 (Section 18-79), as same maybe amended or supplemented from time to time. 1.46. INSPECTION OF RESPONSE - Responses received by the City pursuant to a Formal Solicitation will not be made available until such time as the City provides notice of a decision or intended decision or within 30 days after bid closing, whichever is earlier. Bid/Proposal results will be tabulated and may be furnished upon request via fax or e-mail to the Sr. Procurement Specialist issuing the Solicitation. Tabulations also are available on the City's Web Site following recommendation for award. 1.47. INSURANCE - Within ten (10) days after receipt of Notice of Award, the successful Contractor, shall furnish Evidence of Insurance to the Purchasing Department, if applicable. Submitted evidence of coverage shall demonstrate strict compliance to all requirements listed on the Special Conditions entitled "Insurance Requirements". The City shall be listed as an "Additional Insured." Issuance of a Purchase Order is contingent upon the receipt of proper insurance documents. If the insurance certificate is received within the specified time frame but not in the manner prescribed in this Solicitation the Contractor shall be verbally notified of such deficiency and shall have an additional five (5) calendar days to submit a corrected certificate to the City. If the Contractor fails to submit the required insurance documents in the manner prescribed in this Solicitation within fifteen (15) calendar days after receipt Notice of Award, the contractor shall be in default of the contractual terms and conditions and shall not be awarded the contract. Under such circumstances, the Bidder/Proposer may be prohibited from submitting future responses to the City. Information regarding any insurance requirements shall be directed to the Risk Administrator, Department of Risk Management, at 444 SW 2nd Avenue, 9th Floor, Miami, Florida 33130, 305-416-1604. The Bidder/Proposer shall be responsible for assuring that the insurance certificates required in conjunction with this Section remain in effect for the duration of the contractual period; including any and all option terms that may be Page 20 of 75 Request for Proposals (RFP) 295279 granted to the Bidder/Proposer. 1.48. INVOICES - Invoices shall contain purchase order number and details of goods and/or services delivered (i.e. quantity, unit price, extended price, etc); and in compliance with Chapter 218 of the Florida Statutes (Prompt Payment Act). 1.49. LOCAL PREFERENCE A. City Code Section 18-85, states, "when a responsive, responsible non -local bidder submits the lowest bid price, and the bid submitted by one or more responsive, responsible local bidders who maintain a local office, as defined in Section 18-73, is within fifteen percent (15%) of the price submitted by the non -local bidder, then that non -local bidder and each of the aforementioned responsive, responsible local bidders shall have the opportunity to submit a best and final bid equal to or lower than the amount of the low bid previously submitted by the non -local bidder. Contract award shall be made to the lowest responsive, responsible bidder submitting the lowest best and final bid. In the case of a tie in the best and final bid between a local bidder and a non -local bidder, contract award shall be made to the local bidder." B. City Code Section 18-86, states, "the RFP, RFLI or RFQ, as applicable, may, in the exercise of the reasonable professional discretion of the City Manager, director of the using agency, and the Chief Procurement Officer, include a five (5%) percent evaluation criterion in favor of proposers who maintain a local office, as defined in Section 18-73. In such cases, this five (5%) percent evaluation criterion in favor of proposers who maintain a local office will be specifically defined in the RFP, RFLI or RFQ, as applicable; otherwise, it will not apply. 1.50. MANUFACTURER'S CERTIFICATION - The City reserves the right to request from bidders/proposers a separate Manufacturer's Certification of all statements made in the bid/proposal. Failure to provide such certification may result in the rejection of bid/proposal or termination of contract/agreement, for which the bidder/proposer must bear full liability. 1.51. MODIFICATIONS OR CHANGES IN PURCHASE ORDERS AND CONTRACTS - No contract or understanding to modify this Formal Solicitation and resultant purchase orders or contracts, if applicable, shall be binding upon the City unless made in writing by the Director of Purchasing of the City of Miami, Florida through the issuance of a change order, addendum, amendment, or supplement to the contract, purchase order or award sheet as appropriate. 1.52. NO PARTNERSHIP OR JOINT VENTURE - Nothing contained in this Contract will be deemed or construed to create a partnership or joint venture between the City of Miami and Contractor, or to create any other similar relationship between the parties. 1.53. NONCONFORMANCE TO CONTRACT CONDITIONS - Items may be tested for compliance with specifications under the direction of the Florida Department of Agriculture and Consumer Services or by other appropriate testing Laboratories as determined by the City. The data derived from any test for compliance with specifications is public record and open to examination thereto in accordance with Chapter 119, Florida Statutes. Items delivered not conforming to specifications may be rejected and returned at Bidder's/Proposer's expense. These non -conforming items not delivered as per delivery date in the response and/or Purchase Order may result in bidder/proposer being found in default in which event any and all re -procurement costs may be charged against the defaulted contractor. Any violation of these stipulations may also result in the supplier's name being removed from the City of Miami's Supplier's list. 1.54. NONDISCRINIINATION —Bidder/Proposer agrees that it shall not discriminate as to race, sex, color, age, religion, national origin, marital status, or disability in connection with its performance under this formal solicitation. Furthermore, Bidder/Proposer agrees that no otherwise qualified individual shall solely by reason of Page 21 of 75 Request for Proposals (RFP) 295279 his/her race, sex, color, age, religion, national origin, marital status or disability be excluded from the participation in, be denied benefits of, or be subjected to, discrimination under any program or activity. In connection with the conduct of its business, including performance of services and employment of personnel, Bidder/Proposer shall not discriminate against any person on the basis of race, color, religion, disability, age, sex, marital status or national origin. All persons having appropriate qualifications shall be afforded equal opportunity for employment. 1.55. NON-EXCLUSIVE CONTRACT/ PIGGYBACK PROVISION - At such times as may serve its best interest, the City of Miami reserves the right to advertise for, receive, and award additional contracts for these herein goods and/or services, and to make use of other competitively bid (governmental) contracts, agreements, or other similar sources for the purchase of these goods and/or services as may be available. It is hereby agreed and understood that this formal solicitation does not constitute the exclusive rights of the successful bidder(s)/proposer(s) to receive all orders that may be generated by the City in conjunction with this Formal Solicitation. In addition, any and all commodities, equipment, and services required by the City in conjunction with construction projects are solicited under a distinctly different solicitation process and shall not be purchased under the terms, conditions and awards rendered under this solicitation, unless such purchases are determined to be in the best interest of the City. 1.56. OCCUPATIONAL LICENSE - Any person, firm, corporation or joint venture, with a business location in the City of Miami and is submitting a Response under this Formal Solicitation shall meet the City's Occupational License Tax requirements in accordance with Chapter 31.1, Article I of the City of Miami Charter. Others with a location outside the City of Miami shall meet their local Occupational License Tax requirements. A copy of the license must be submitted with the response; however, the City may at its sole option and in its best interest allow the Bidder/Proposer to supply the license to the City during the evaluation period, but prior to award. 1.57. ONE PROPOSAL - Only one (1) Response from an individual, firm, partnership, corporation or joint venture will be considered in response to this Formal Solicitation. When submitting an alternate response, please refer to the herein condition for "Alternate Responses May Be Considered". 1.58. OWNERSHIP OF DOCUMENTS - It is understood by and between the parties that any documents, records, files, or any other matter whatsoever which is given by the City to the successful Bidder/Proposer pursuant to this formal solicitation shall at all times remain the property of the City and shall not be used by the Bidder/Proposer for any other purposes whatsoever without the written consent of the City. 1.59. PARTIAL INVALIDITY - If any provision of this Contract or the application thereof to any person or circumstance shall to any extent be held invalid, then the remainder of this Contract or the application of such provision to persons or circumstances other than those as to which it is held invalid shall not be affected thereby, and each provision of this Contract shall be valid and enforced to the fullest extent permitted by law. 1.60. PERFORMANCE/PAYMENT BOND —A Contractor may be required to furnish a Performance/Payment Bond as part of the requirements of this Contract, in an amount equal to one hundred percent (100%) of the contract price. 1.61. PREPARATION OF RESPONSES (HARDCOPY FORMAT) —Bidders/Proposers are expected to examine the specifications, required delivery, drawings, and all special and general conditions. All bid/proposed amounts, if required, shall be either typewritten or entered into the space provided with ink. Failure to do so will be at the Bidder's/Proposer's risk. Page 22 of 75 .Request for Proposals (RFP) 295279 A. Each Bidder/Proposer shall furnish the information required in the Formal Solicitation. The Bidder/Proposer shall sign the Response and print in ink or type the name of the Bidder/Proposer, address, and telephone number on the face page and on each continuation sheet thereof on which he/she makes an entry, as required. B. If so required, the unit price for each unit offered shall be shown, and such price shall include packaging, handling and shipping, and F.O.B. Miami delivery inside City premises unless otherwise specified. Bidder/Proposer shall include in the response all taxes, insurance, social security, workmen's compensation, and any other benefits normally paid by the Bidder/Proposer to its employees. If applicable, a unit price shall be entered in the "Unit Price" column for each item. Based upon estimated quantity, an extended price shall be entered in the "Extended Price" column for each item offered. In case of a discrepancy between the unit price and extended price, the unit price will be presumed correct. C. The Bidder/Proposer must state a definite time, if required, in calendar days for delivery of goods and/or services. D. The Bidder/Proposer should retain a copy of all response documents for future reference. E. All responses, as described, must be fully completed and typed or printed in ink and must be signed in ink with the firm's name and by an officer or employee having authority to bind the company or firm by his/her signature. Bids/Proposals having any erasures or corrections must be initialed in ink by person signing the response or the response may be rejected. F. Responses are to remain valid for at least 180 days. Upon award of a contract, the content of the Successful Bidder's/Proposer's response may be included as part of the contract, at the City's discretion. G. The City of Miami's Response Forms shall be used when Bidder/Proposer is submitting its response in hardcopy format. Use of any other forms will result in the rejection of the response. IF SUBMITTING HARDCOPY FORMAT, THE ORIGINAL AND THREE (3) COPIES OF THESE SETS OF FORMS, UNLESS OTHERWISE SPECIFIED, AND ANY REQUIRED ATTACHMENTS MUST BE RETURNED TO THE CITY OR YOUR RESPONSE MAY BE DEEMED NON -RESPONSIVE. 1.62. PRICE ADJUSTMENTS — Any price decrease effectuated during the contract period either by reason of market change or on the part of the contractor to other customers shall be passed on to the City of Miami. 1.63. PRODUCT SUBSTITUTES - In the event a particular awarded and approved manufacturer's product becomes unavailable during the term of the Contract, the Contractor awarded that item may arrange with the City's authorized representative(s) to supply a substitute product at the awarded price or lower, provided that a sample is approved in advance of delivery and that the new product meets or exceeds all quality requirements. 1.64. CONFLICT OF INTEREST, AND UNETHICAL BUSINESS PRACTICE PROHIBITIONS - Contractor represents and warrants to the City that it has not employed or retained any person or company employed by the City to solicit or secure this Contract and that it has not offered to pay, paid, or agreed to pay any person any fee, commission, percentage, brokerage fee, or gift of any kind contingent upon or in connection with, the award of this Contract. 1.65. PROMPT PAYMENT —Bidders/Proposers may offer a cash.discount for prompt payment; however, discounts shall not be considered in determining the lowest net cost for response. evaluation purposes. Bidders/Proposers are required to provide their prompt payment terms in the space provided on the Formal Solicitation. If no prompt payment discount is being offered, the Bidder/Proposer must enter zero (0) for the percentage discount to indicate no discount. If the Bidder/Proposer fails to enter a percentage, it is understood and agreed that the terms shall be 2% 20 days, effective after receipt of invoice or final acceptance by the City, Page 23 of 75 Request for Proposals (RFP) 295279 whichever is later. When the City is entitled to a cash discount, the period of computation will commence on the date of delivery, or receipt of a correctly completed invoice, whichever is later. If an adjustment in payment is necessary due to damage, the cash discount period shall commence on the date final approval for payment is authorized. If a discount is part of the contract, but the invoice does not reflect the existence of a cash discount, the City is entitled to a cash discount with the period commencing on the date it is determined by the City that a cash discount applies. Price discounts off the original prices quoted on the Price Sheet will be accepted from successful bidders/proposers during the term of the contract. 1.66: PROPERTY - Property owned by the City of Miami is the responsibility of the City of Miami. Such property furnished to a Contractor for repair, modification, study, etc., shall remain the property of the City of Miami. Damages to such property occurring while in the possession of the Contractor shall be the responsibility of the Contractor. Damages occurring to such property while in route to the City of Miami shall be the responsibility of the Contractor. In the event that such property is destroyed or declared a total loss, the Contractor shall be responsible for replacement value of the property at the current market value, less depreciation of the property, if any. 1.67. PROVISIONS BINDING - Except as otherwise expressly provided in the resulting Contract, all covenants, conditions and provisions of the resulting Contract shall be binding upon and shall inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors and assigns. 1.68. PUBLIC ENTITY CRIMES - A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a response on a contract to provide any goods or services to a public entity, may not submit a response on a contract with a public entity for the construction or repair of a public building or public work, may not submit responses on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 1.69. PUBLIC RECORDS - Contractor understands that the public shall have access, at all reasonable times, to all documents and information pertaining to City contracts, subject to the provisions of Chapter 119, Florida Statutes, and City of Miami Code, Section 18, Article III, and agrees to allow access by the City and the public to all documents subject to disclosure under applicable law. Contractor's failure or refusal to comply with the provision of this section shall result in the immediate cancellation of this Contract by the City. 1.70. QUALITY OF GOODS, MATERIALS, SUPPLIES, PRODUCTS, AND EQUIPMENT - All materials used in the manufacturing or construction of supplies, materials, or equipment covered by this solicitation shall be new. The items bid/proposed must be of the latest make or model, of the best quality, and of the highest grade of workmanship, unless as otherwise specified in this Solicitation. 1.71. QUALITY OF WORK/SERVICES - The work/services performed must be of the highest quality and workmanship. Materials furnished to complete the service shall be new and of the highest quality except as otherwise specified in this Solicitation. 1.72. REMEDIES PRIOR TO AWARD (Sec. 18-106) - If prior to Contract award it is determined that a formal solicitation or proposed award is in violation of law, then the solicitation or proposed award shall be cancelled by the City Commission, the City Manager or the Chief Procurement Officer, as may be applicable, or revised to comply with the law. Page 24 of 75 Request for Proposals (RFP) 295279 1.73. RESOLUTION OF CONTRACT DISPUTES (Sec. 18-105) (a) Authority to resolve Contract disputes. The City Manager, after obtaining the approval of the city attorney, shall have the authority to resolve controversies between the Contractual Party and the city which arise under, or by virtue of, a Contract between them; provided that, in cases involving an amount greater than $25,000, the City Commission must approve the City Manager's decision. Such authority extends, without limitation, to controversies based upon breach of Contract, mistake, misrepresentation or lack of complete performance, and shall be invoked by a Contractual Party by submission of a protest to the City Manager. (b) Contract dispute decisions. If a dispute is not resolved by mutual consent, the City Manager shall promptly render a written report stating the reasons for the action taken by the City Commission or the City Manager which shall be final and conclusive. A copy of the decision shall be immediately provided to the protesting party, along with a notice of such party's right to seek judicial relief, provided that the protesting party shall not be entitled to such judicial relief without first having followed the procedure set forth in this section. 1.74. RESOLUTION -OF PROTESTED SOLICITATIONS AND AWARDS (Sec. 18-104) (a) Right to protest. The following procedures shall be used for resolution of protested solicitations and awards except for purchases of goods, supplies, equipment, and services, the estimated cost of which does not exceed S25,000. Protests thereon shall be governed by the Administrative Policies and Procedures of Purchasing. 1.Protest of Solicitation. i. Any prospective proposer who perceives itself aggrieved in connection with the solicitation of a Contract may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within three days after the Request for Proposals, Request for Qualifications or Request for Letters of Interest is published in a newspaper of general circulation. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer; or ii. Any prospective bidder who intends to contest the Solicitation Specifications or a solicitation may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within three days after the solicitation is published in a newspaper of general circulation. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer. 2. Protest of Award. i. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within two days after receipt by the proposer of the notice of the City Manager's recommendation for award of Contract, which will be posted on the City of Miami Purchasing Department website, in the Supplier Corner, Current Solicitations and Notice of Recommendation of Award Section. The notice of the City Manager's recommendation can be found by selecting the details of the solicitation and is listed as Recommendation of Award Posting Date and Recommendation of Award To fields. If "various" is indicated in the Recommendation of Award To field, the Bidder/Proposer must contact the buyer for that solicitation to obtain the suppliers name. It shall be the responsibility of the Bidder/Proposer to check this section of the website daily after responses are submitted to receive the notice; or ii. Any actual Responsive and Responsible Bidder whose Bid is lower than that of the recommended bidder may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within two days after receipt by the bidder of the notice of the city's determination of non responsiveness or non responsibility. The receipt by bidder of such notice shall be confirmed by the city by facsimile or electronic mail or U.S. mail, return receipt requested. A notice of intent to file a protest is considered filed when Page 25 of 75 Request for Proposals (RFP) 295279 received by the Chief Procurement Officer. iii. A written protest based on any of the foregoing must be submitted to the Chief Procurement Officer within five (5) days after the date the notice of protest was filed. A written protest is considered filed when received by the Chief Procurement Officer. The written protest may not challenge the relative weight of the evaluation criteria or the formula for assigning points in making an award determination. The written protest shall state with particularity the specific facts and law upon which the protest of the solicitation or the award is based, and shall include all pertinent documents and evidence and shall be accompanied by the required Filing Fee as provided in subsection (f). This shall form the basis for review of the written protest and no facts, grounds, documentation or evidence not contained in the protester's submission to the Chief Procurement Officer at the time of filing the protest shall be permitted in the consideration of the written protest. No time will be added to the above limits for service by mail. In computing any period of time prescribed or allowed by this section, the day of the act, event or default from which the designated period of time begins to run shall not be included. The last day of the period so computed shall be included unless it is a Saturday, Sunday or legal holiday in which event the period shall run until the end of the next day which is neither a Saturday, Sunday or legal holiday. Intermediate Saturdays, Sundays and legal holidays shall be excluded in the computation of the time for filing. (b) Authority to resolve protests. The Chief Procurement Officer shall have the authority, subject to the approval of the City Manager and the city attorney, to settle and resolve any written protest. The Chief Procurement Officer shall obtain the requisite approvals and communicate said decision to the protesting party and shall submit said decision to the City Commission within 30 days after he/she receives the protest. In cases involving more than $25,000, the decision of the Chief Procurement Officer shall be submitted for approval or disapproval thereof to the City Commission after a favorable recommendation by the city attorney and the City Manager. (c) Compliance with filing requirements. Failure of a party to timely file either the notice of intent to file a protest or the written protest, together with the required Filing Fee as provided in subsection (f), with the Chief Procurement Officer within the time provided in subsection (a), above, shall constitute a forfeiture of such parry's right to file a protest pursuant to this section. The protesting party shall not be entitled to seek judicial relief without first having followed the procedure set forth in this section (d) Stay of Procurements during protests. Upon receipt of a written protest filed pursuant to the requirements of this section, the city shall not proceed further with the solicitation or with the award of the Contract until the protest is resolved by the Chief Procurement Officer or the City Commission as provided in subsection (b) above, unless the City Manager makes a written determination that the solicitation process or the Contract award must be continued without delay in order to avoid an immediate and serious danger to the public health, safety or welfare. (e) Costs. All costs accruing from a protest shall be assumed by the protestor. (f) Filing Fee. The written protest must be accompanied by a filing fee in the form of a money order or cashier's check payable to the city in an amount equal to one percent of the amount of the Bid or proposed Contract, or $5000.00, whichever is less, which filing fee shall guarantee the payment of all costs which may be adjudged against the protestor in any administrative or court proceeding. If a protest is upheld by the Chief Procurement Officer and/or the City Commission, as applicable, the filing fee shall be refunded to the protestor less any costs assessed under subsection (e) above. If the protest is denied, the filing fee shall be forfeited to the city in lieu of payment of costs for the administrative proceedings as prescribed by subsection (e) above. 1.75. SAMPLES - Samples of items, when required, must be submitted within the time specified at no expense to Page 26 of 75 Request for Proposals (RFP) 295279 the City. If not destroyed by testing, bidder(s)/proposer(s) will be notified to remove samples, at their expense, within 30 days after notification. Failure to remove the samples will result in the samples becoming the property of the City. 1.76. SELLING, TRANSFERRING OR ASSIGNING RESPONSIBILITIES - Contractor shall not sell, assign, transfer or subcontract at any time during the term of the Contract, or any part of its operations, or assign any portion of the performance required by this contract, except under and by virtue of written permission granted by the City through the proper officials, which may be withheld or conditioned, in the City's sole discretion. 1.77. SERVICE AND WARRANTY —When specified, the bidder/proposer shall define all warranty, service and replacements that will be provided. Bidders/Proposer must explain on the Response to what extent warranty and service facilities are available. A copy of the manufacturer's warranty, if applicable, should be submitted with your response. 1.78. SILENCE OF SPECIFICATIONS - The apparent silence of these specifications and any supplemental specification as to any detail or the omission from it of detailed description concerning any point shall be regarded as meaning that only the best commercial practices are to prevail and that only materials of first quality and correct type, size and design are to be used. All workmanship and services is to be first quality. All interpretations of these specifications shall be made upon the basis of this statement. If your firm has a current contract with the State of Florida, Department of General Services, to supply the items on this solicitation, the bidder/proposer shall quote not more than the contract price; failure to comply with this request will result in disqualification of bid/proposal. 1.79. SUBIVHSSION AND RECEIPT OF RESPONSES - Responses shall be submitted electronically via the Oracle System or responses may be submitted in hardcopy format to the City Clerk, City Hall, 3500 Pan American Drive, Miami, Florida 33133-5504, at or before, the specified closing date and time as designated in the IFB, RFP, RFQ, or RFLI.. NO EXCEPTIONS. Bidders/Proposers are welcome to attend the solicitation closing; however, no award will be made at that time. A. Hardcopy responses shall be enclosed in a sealed envelope, box package. The face of the envelope, box or package must show the hour and date specified for receipt of responses, the solicitation number and title, and the name and return address of the Bidder/Proposer. Hardcopy responses not submitted on the requisite Response Forms may be rejected. Hardcopy responses received at any other location than the specified shall be deemed non -responsive. Directions to City Hall: FROM THE NORTH: I-95 SOUTH UNTIL IT TURNS INTO US1. US1 SOUTH TO 27TH AVE., TURN LEFT, PROCEED SOUTH TO SO. BAYSHORE DR. (3RD TRAFFIC LIGHT), TURN LEFT, 1 BLOCK TURN RIGHT ON PAN AMERICAN DR. CITY HALL IS AT THE END OF PAN AMERICAN DR. PARKING IS ON RIGHT. FROM THE SOUTH: US1 NORTH TO 27TH AVENUE, TURN RIGHT, PROCEED SOUTH TO SO. BAYSHORE DR. (3RD TRAFFIC LIGHT), TURN LEFT, 1 BLOCK TURN RIGHT ON PAN AMERICAN DR. CITY HALL IS AT THE END OF PAN AMERICAN DR. PARKING IS ON RIGHT. B. Facsimile responses will not be considered. C. Failure to follow these procedures is cause for rejection of bid/proposal. D. The responsibility for obtaining and submitting a response on or before the close date is solely and strictly the responsibility of Bidder/Proposer. The City of Miami is not responsible for delays caused by the United States mail Page 27 of 75 Request for Proposals (RFP) 295279 delivery or caused by any other occurrence. Responses received after the solicitation closing date and time will be returned unopened, and will not be considered for award. E. Late responses will be rejected. F. All responses are subject to the conditions specified herein. Those which do not comply with these conditions are subject to rejection. G. Modification of responses already submitted will be considered only if received at the City before the time and date set for closing of solicitation responses. All modifications must be submitted via the Oracle System or in writing. Once a solicitation closes (closed date and/or time expires), the City will not consider any subsequent submission which alters the responses. - H. If hardcopy responses are submitted at the same time for different solicitations, each response must be placed in a separate envelope, box, or package and each envelope, box or package must contain the information previously stated in 1.82.A. 1.80. TAXES - The City of Miami is exempt from any taxes imposed by the State and/or Federal Government. Exemption certificates will be provided upon request. Notwithstanding, Bidders/Proposers should be aware of the fact that all materials and supplies which are purchased by the Bidder/Proposer for the completion of the contract is subject to the Florida State Sales Tax in accordance with Section 212.08, Florida Statutes, as amended and all amendments thereto and shall be paid solely by the Bidder/Proposer. 1.81. TERMINATION —The City Manager on behalf of the City of Miami reserves the right to terminate this contract by written notice to the contractor effective the date specified in the notice should any of the following apply: A. The contractor is determined by the City to be in breach of any of the terms and conditions of the contract. B. The City has determined that such termination will be in the best interest of the City to terminate the contract for its own convenience; C. Funds are not available to cover the cost of the goods and/or services. The City's obligation is contingent upon the availability of appropriate funds. 1.82. TERMS OF PAYMENT - Payment will be made by the City after the goods and/or services awarded to a Bidder/Proposer have been received, inspected, and found to comply with award specifications, free of damage or defect, and properly invoiced. No advance payments of any kind will be made by the City of Miami. Payment shall be made after delivery, within 45 days of receipt of an invoice and authorized inspection and acceptance of the goods/services and pursuant to Section 218.74, Florida Statutes and other applicable law. 1.83. TIMELY DELIVERY - Time will be of the essence for any orders placed as a result of this solicitation. The City reserves the right to cancel such orders, or any part thereof, without obligation, if delivery is not made within the time(s) specified on their Response. Deliveries are to be made during regular City business hours unless otherwise specified in the Special Conditions. 1.84. TITLE - Title to the goods or equipment shall not pass to the City until after the City has accepted the goods/equipment or used the goods, whichever comes first. 1.85.TRADE SECRETS EXECUTION TO PUBLIC RECORDS DISCLOSURE- All Responses submitted to the City are subject to public disclosure pursuant to Chapter 119, Florida Statutes. An exception may be made for Page 28 of 75 Request for Proposals (RFP) 295279 "trade secrets." If the Response contains information that constitutes a "trade secret", all material that qualifies for exemption from Chapter 119 must be submitted in a separate envelope, clearly identified as "TRADE SECRETS EXCEPTION," with your firm's name and the Solicitation number and title marked on the outside. Please be aware that the designation of an item as a trade secret by you may be challenged in court by any person. By your designation of material in your Response as a "trade secret" you agree to indemnify and hold harmless the City for any award to a plaintiff for damages, costs or attomey's fees and for costs and attomey's fees incurred by the City by reason of any legal action challenging your claim. 1.86. UNAUTHORIZED WORK OR DELIVERY OF GOODS- Neither the qualified Bidder(s)/Proposer(s) nor any of his/her employees shall perform any work or deliver any goods unless a change order or purchase order is issued and received by the Contractor. The qualified Bidder(s)/Proposer(s) shall not be paid for any work performed or goods delivered outside the scope of the contract or any work performed by an employee not otherwise previously authorized. 1.87. USE OF NAME - The City is not engaged in research for advertising, sales promotion, or other publicity purposes. No advertising, sales promotion or other publicity materials containing information obtained from this Solicitation are to be mentioned, or imply the name of the City, without prior express written permission of the City Manager or the City Commission. 1.88. VARIATIONS OF SPECIFICATIONS - For purposes of solicitation evaluation, bidders/proposers must indicate any variances from the solicitation specifications and/or conditions, no matter how slight. If variations are not stated on their Response, it will be assumed that the product fully complies with the City's specifications. Page 29 of 75 Request for Proposals (RFP) 295279 2. Special Conditions 2.1. PURPOSE The purpose of this Solicitation is to establish a contract, for security guard services citywide, as specified herein, from a source(s) of supply that will give prompt and efficient service fully compliant with the terms, conditions and stipulations of the solicitation. 2.2. DEADLINE FOR RECEIPT OF REQUEST FOR ADDITIONAL INFORMATION/CLARIFICATION Any questions or clarifications concerning this solicitation shall be submitted by email or facsimile to the Purchasing Department, Attn: Pablo Velez; fax: (305) 400-5340 or email: pvelez@miamigov.com. The solicitation title and number shall be referenced on all correspondence. All questions must be received no later than Friday, May 25th, 2012 at 11:00 AM. All responses to questions will be sent to all prospective bidders/proposers in the form on an addendum. NO QUESTIONS WILL BE RECEIVED VERBALLY OR AFTER SAID DEADLINE. 2.3. TERM OF CONTRACT The proposer(s) qualified to provide the service(s) requested herein (the "Successful Proposer(s)") shall be required to execute a contract ("Contract") with the City, which shall include, but not be limited to, the following terms: (1) The term of the Contract(s) shall be for three (3) years with an option to renew for three (3) additional one (1) year periods. (2) The City shall have the option to extend or terminate the Contract. Continuation of the contract beyond the initial period is a City prerogative; not a right of the bidder/proposer. This prerogative will be exercised only when such continuation is clearly in the best interest of the City. 2.4. CONDITIONS FOR RENEWAL Each renewal of this contract is subject to the following: (1) Continued satisfactory performance compliance with the specifications, terms and conditions established herein. (2) Availability of funds 2.5. NON -APPROPRIATION OF FUNDS In the event no funds or insufficient funds are appropriated and budgeted or are otherwise unavailable in any fiscal period for payments due under this contract, then the City, upon written notice to Contractor or his assignee of such occurrence, shall have the unqualified right to terminate the contract without any penalty or expense to the City. No guarantee, warranty or representation is made that any particular or any project(s) will be awarded to any firm(s). 2.6. MINIMUM QUALIFICATION REQUIREMENTS Page 30 of 75 Request for Proposals (RFP) 295279 In order to maintain the City's properties at a high level, the City is seeking qualified respondents who have experience and are regularly engaged in the business of providing security guard services as described herein. The respondent's minimum requirements shall include, but are not be limited to, the following: A. Possession of a minimum of three (3) years as an established Security Guard Services business per active status with the Florida Department of State Division of Corporations. As proof of compliance with this requirement, a minimum of three (3) Client References shall be provided with the response submittal -- as required in the Attributes portion of the Header section of this RFP. Additionally, copies of executed contracts or agreements, copies of purchase orders (P.O.'s), or letters from saidclients of the prospective respondent on the client's letterhead, wherein it is reflected that the respondent has successfully performed security guard services within the last three (3) years as specified herein, shall be provided with the response submittal as well. At a minimum, these documents must clearly state the following: 1) the type of service the company was contracted to provide; and, 2) the period of time for which the company worked for said clients. (Please note that it is very important that these documents -- contracts, agreements, P.O.'s, letters, etc. -- include the start and end dates of the services provided. The City reserves the right to verify and/or visit these Client References as part of the evaluation and shall use the same as a disqualifier concerning the work to be performed under this Request for Proposal (RFP) should the Client References reveal poor performance. B. Possession and provision with the proposal submittal of proof of the following professional licenses: 1) a "B" State License which is needed to own/operate a security guard services company; 2) an "MB" State License needed by at least one (1) person on staff (a Managerial License); 3) a Miami -Dade County Occupational License needed to conduct business in the county area; and, 4) if applicable, a City of Miami License needed if the business is located within the boundaries of the City of Miami. C. Receipt of Past Performance Evaluation Questionnaires from each of the three (3) Client References identified in the Attributes as per the Submission Requirements section herein this RFP. D. Submittal of the Bid Bond/Surety Bond as per the Bid Bond/Surety Bond section herein this RFP. E. Affirmation of never having filed for bankruptcy, possession of sound financial condition, of having no record of pending lawsuits or criminal activities, and of having no conflicts of interest which may be of embarrassment to the City. F. Respondent further acknowledges that a proposal submittal shall not be provided if the contractor has any members, officers, or stockholders in arrears or in default of any debt or contract involving the City, is a defaulter or surety otherwise upon any obligation to the City, and/or has failed to perform faithfully any previous contract with the City. 2.7. CONTRACT EXECUTION The Selected Proposer(s) evaluated and ranked in accordance with the requirements of this Solicitation, shall be awarded an opportunity to negotiate a contract ("Contract") with the City in substantially the attached form labeled "Attachment C - Professional Services Agreement" and available via the Header section to this RFP. The City Page 31 of 75 Request for Proposals (RFP) 295279 reserves the right to execute or not execute, as applicable, a Contract with the Selected Proposer(s) that is determined to be most advantageous and in the City's best interest. Such Contract shall be furnished by the City, shall contain certain terms as are in the City's best interests, and shall be subject to approval as to legal form by the. City Attomey. 2.8. FAILURE TO PERFORM Should it not be possible to reach the contractor or supervisor and/or should remedial action not be taken within 48 hours of any failure to perform according to specifications, the City reserves the right to declare Contractor in default of the contract or make appropriate reductions in the contract payment. 2.9. INSURANCE REQUIREMENTS INDEMNIFICATION Successful Respondent shall pay on behalf of, indemnify and save City and its officials harmless, from and against any and all claims, liabilities, losses, and causes of action, which may arise out of Successful Respondent's performance under the provisions of the contract, including all acts or omissions to act on the part of Successful Respondent, including any person performing under this Contract for or on Successful Respondent's behalf, provided that any such claims, liabilities, losses and causes of such action are not attributable to the negligence or misconduct of the City and, from and against any orders, judgments or decrees which may be entered and which may result from this Contract, unless attributable to the negligence or misconduct of the City, and from and against all costs, attorneys' fees, expenses and liabilities incurred in the defense of any such claim, or the investigation thereof. The Successful Respondent shall furnish to City of Miami, c/o Purchasing Department, 444 SW 2nd Avenue, 6th Floor, Miami, Florida 33130, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: I. Commercial General Liability (Primary & Non Contributory) A. Limits of Liability Bodily Injury and Property Damage Liability Each Occurrence $1,000,000 General Aggregate Limit $2,000,000 Products/Completed Operations $1,000,000 Personal and Advertising Injury $1,000,000 B. Endorsements Required City of Miami listed as an additional insured CG 2274/10/01-Contractual liability for false arrest, Detention and Imprisonment Contingent Liability Premises & Operations Liability Page 32 of 75 II. Business Automobile Liability A. Limits of Liability Bodily Injury and Property Damage Liability Combined Single Limit Any Auto/Owned Autos/Scheduled Including Hired, Borrowed or Non-OwnedAutos Any One Accident $1,000,000 B. Endorsements Required City of Miami listed as an additional insured III. Worker's Compensation Limits of Liability Statutory -State of Florida Waiver of subrogation Employer's Liability A. Limits of Liability $500,000 for bodily injury caused by an accident, each accident. $500,000 for bodily injury caused by disease, each employee $500,000 for bodily injury caused by disease, policy limit IV. Umbrella Liability (Excess Follow Form) Limits of Liability Each Occurrence $2,000,000 Aggregate Limit $2,000,000 City of Miami listed as an additional insured V. Professional Liability/Error's & Omissions Coverage A. Limits of Liability Bodily Injury and Property Damage Liability Each Claim Aggregate Limit Retro Date included $1,000,000 $1,000,000 Request for Proposals (RFP) 295279 The above policies shall provide the City of Miami with written notice of cancellation or material change from the insurer in accordance to policy provisions. Page 33 of 75 Request for Proposals (RFP) 295279 Companies authorized to do business in the State of Florida, with the following qualifications, shall issue all insurance policies required above: The company must be rated no less than "A-" as to management, and no less than "Class V" as to Financial Strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. All policies and /or certificates of insurance are subject to review and verification by Risk Management prior to insurance approval. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days written advance notice to the certificate holder. NOTE: CITY BID NUMBER AND/OR TITLE OF BID MUST APPEAR ON EACH CERTIFICATE. Compliance with the foregoing requirements shall not relieve the Successful Respondent of liability and obligation under this section or under any other section of this Agreement. --If insurance certificates are scheduled to expire during the contractual period, the Successful Respondent shall be responsible for submitting new or renewed insurance certificates to the City at a minimum of ten (10) calendar days in advance of such expiration. —In the event that expired certificates are not replaced with new or renewed certificates which cover the contractual period, the City shall: (4) Suspend the contract until such time as the new or renewed certificates are received by the City in the manner prescribed in the Request for Proposal (RFP). (5) The City may, at its sole discretion, terminate this contract for cause and seek re -procurement damages from the Successful Respondent in conjunction with the General and Special Terms and Conditions of the RFP The Successful Respondent shall be responsible for assuring that the insurance certificates required in conjunction with this Section remain in force for the duration of the contractual period; including any and all option terms that may be granted to the Successful Respondent. 2.10. PRE-BM/PRE-PROPOSAL CONFERENCE None 2.11. CONTRACT ADMINISTRATOR Upon award, contractor shall report and work directly with Major Jorge Gomez, who shall be designated as the Contract Administrator. 2.12. SUBCONTRACTOR(S) OR SUBCONSULTANT(S) A Sub -Consultant, herein known as Sub-Contractor(s) is an individual or firm contracted by the Proposer or Proposer's firm to assist in the performance of services required under this Solicitation. A Sub -Contractor shall be paid through Proposer or Proposer's firm and not paid directly by the City. Sub -Contractors are allowed by the City in the performance of the services delineated within this Solicitation. Proposer must clearly reflect in its Proposal the major Sub -Contractors to be utilized in the performance of required services. The City retains the right to accept or Page 34 of 75 Request for Proposals (RFP) 295279 reject any Sub -Contractors proposed in the response of Successful Proposer or prior to contract execution. Any and all liabilities regarding the use of a Sub -Contractor shall be borne solely by the Successful Proposer and insurance for each Sub -Contractors must be maintained in good standing and approved by the City throughout the duration of the Contract. Neither Successful Proposer nor any of its Sub -Contractors are considered to be employees or agents of the City. Failure to list all Sub -Contractors and provide the required information may disqualify any proposed Sub -Contractors from performing work under this Solicitation. Proposers shall include in their Responses the requested Sub -Contractor information and include all relevant information required of the Proposer. In addition, within five (5) working days after the identification of the award to the Successful Proposer, the Successful Proposer shall provide a list confirming the Sub -Contractors that the Successful Proposer intends to utilize in the Contract, if applicable. The list shall include, at a minimum, the name, location of the place of business for each Sub -Contractor, the services Sub -Contractor will provide relative to any contract that may result from this Solicitation, any applicable licenses, references, ownership, andother information required of Proposer. 2.13. BID BOND/SURETY BOND All responses shall be accompanied by a Certified Check (Money Order), Cashier's Check or Surety Bond in the amount of $5,000.00 payable to the City of Miami and conditioned upon the Successful Respondent submitting the specified Performance Bond within fifteen (15) days following award by the City Commission, in the form and manner required by the City. In case of failure or refusal to do so within the time stated, the security submitted with the bid will be forfeited as liquidated damages because of such failure or default. if submitting the bid electronically. the original Bid Bond/Surety Bond shall be submitted to the Purchasing pepartment located at 444 S.W. 2nd Avenue, Miami. Florida 33130 to the attention of Pablo Velez, and received prior to the scheduled closing date for this Request for Proposals. 2.14. PERFORMANCE BOND The Successful Respondent shall be required to submit a $250,000.00 Performance Bond. The Performance Bond can be in the form of a Cashier's Check, made payable to the City of Miami; a bond written by a surety company authorized to do business in the State of Florida and shall comply with State Statute 287.0935; or an Irrevocable Letter of Credit. If the latter is chosen, it must be written by a bank located in Miami -Dade County, be in the amount of the contract and should clearly and expressly state that it cannot be revoked until express written approval has been given by the City of Miami. The City, to draw on same, would merely have to give written notice to the bank with a copy to the Successful Respondent. 2.15. DAMAGES TO PUBLIC/PRIVATE PROPERTY The contractor shall carry out the work with such care and methods as not to result in damage to public or private property adjacent to the work. Should any public or private property be damaged or destroyed, the contractor, at his/her expense, shall repair or make restoration as is practical and acceptable to the City and/or owners of destroyed or damaged property promptly within a reasonable length of time. (Not to exceed one month from date damage was done). 2.16. REFERENCES Page 35 of 75 Request for Proposals (RFP) 295279 Respondent shall submit the required information for three (3) Client References as outlined in the Attributes portion of the Header section of this RFP. Additionally, the supporting documentation referenced in the Minimum Qualification Requirements section of this RFP shall be included as part of Respondent's proposal submittal. The Past Performance Evaluation Questionnaire attached to the Header section of this RFP shall be required from each of these same three (3) Client References identified in the abovementioned Attributes -- NO PROPOSAL SUBMITTAL SHALL BE CONSIDERED WITHOUT THIS INFORMATION. 2.17. SAFETY MEASURES Contractor shall take all necessary precautions for the safety of employees, and shall erect and properly maintain at all times all necessary safeguards for the protection of the employees and the public. Danger signs warning against hazards created by his/her operation and work in progress must be posted. All employees of contractor shall be expected to wear safety glasses or goggles, appropriate clothing, and hearing protection when and wherever applicable. The contractor shall use only equipment that is fully operational and in safe operating order. Contractor shall be especially careful when servicing property when pedestrians and/or vehicles are in close proximity - work shall cease until it is safe to proceed. 2.18. TERMINATION A. FOR DEFAULT If Contractor defaults in its performance under this Contract and does not cure the default within 30 days after written notice of default, the City Manager may terminate this Contract, in whole or in part, upon written notice without penalty to the City of Miami. In such event the Contractor shall be liable for damages including the excess cost of procuring similar supplies or services: provided that if, (1) it is determined for any reason that the Contractor was not in default or (2) the Contractor's failure to perform is without his or his subcontractor's control, fault or negligence, the termination will be deemed to be a termination for the convenience of the City of Miami. B. FOR CONVENIENCE The City Manager may terminate this Contract, in whole or in part, upon 30 days prior written notice when it is in the best interests of the City of Miami. If this Contract is for supplies, products, equipment, or software, and so terminated for the convenience by the City of Miami the Contractor will be compensated in accordance with an agreed upon adjustment of cost. To the extent that this Contract is for services and so terminated, the City of Miami shall be liable only for payment in accordance with the payment provisions of the Contract for those services rendered prior to termination. 2.19. PRIMARY CLIENT (FIRST PRIORITY) The successful bidder(s)/proposer(s) agree upon award of this contract that the City of Miami shall be its primary client and shall be serviced first during a schedule conflict arising between this contract and any other contract successful bidder(s)/proposer(s) may have with any other cities and/or counties to perform similar services as a result of any catastrophic events such as tornadoes, hurricanes, severe storms or any other public emergency impacting various areas during or approximately the same time. Page 36 of 75 Request for Proposals (RFP) 295279 2.20. CHANGES/ALTERATIONS Proposer may change or withdraw a Proposal at any time prior to Proposal submission deadline; however, no oral modifications will be allowed. Written modifications shall not be allowed following the proposal deadline. 2.21. RETENTION OF QUALIFIED WORKERS The Contractor shall in good faith offer those employees (other than managerial and supervisory employees) employed under the predecessor contract whose employment will beterminated as a result of award of this contract or the expiration of the contract under which the employees were hired, a right of first refusal of employment under this contract in positions for which the employees are qualified. The Contractor shall determine the number of employees necessary for efficient performance of this contract and may elect to employ fewer employees than the predecessor contractor employed in connection with performance of the work. All employees hired by the Contractor who were employed under the predecessor contract shall be retained for a minimum ninety (90) day transition period during which the Contractor shall refrain from discharging without cause any employee retained pursuant to this subsection. 2.22. CITY OF MIAMI LIVING WAGE - NOT APPLICABLE On October 22, 2009, the Miami City Commission enacted an emergency ordinance (Ordinance No. 13110) eliminating the applicability of the Living Wage for future service related contracts, such as security guard services, due to the adverse economic challenges the City is experiencing. As such, the City of Miami Living Wage is not applicable to this service contract. 2.23. PRICE PROPOSAL Contractor shall include with the response submittal a completed copy of the Attachment "A" Price Proposal provided herein the Header section of this RFP. The multiplication of each Level's "Base Hourly Rate", the Contractor's Proposed "Marginal Mark-up Multiplier" for that Level, and the aforementioned "Total Estimated Hours" for the same provides the calculation for that Level's "Adjusted Hourly Rate". The sum of the "Adjusted Hourly Rates" for all three (3) Levels provides the calculation for the "Total Adjusted Hourly Rate" and ultimately constitutes the Contractor's Price Proposal. Additionally, the City reserves the right to add or delete any service, at any time. Should the City determine to add an additional service for which pricing was not previously secured, the City shall seek from the Successful Proposer a reasonable cost(s) for the same. Should the City determine the pricing unreasonable, the City reserves the right to negotiate cost(s) or seek another vendor for the provision of said service(s). THE U.S. DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION'S WAGE DETERMINATION 2005-2119. AS REVISED DUNE 13TH. 2011. PROVIDES A BASE HOURLY RATE OF S10.61 FOR OCCUPATION CODE 27101. TITLE GUARD I. THIS BASE HOURLY RATE OF 510.61 SHALL BE THE MINIMUM ACCEPTABLE RATE FOR ALL THREE (3) SECURITY GUARD LEVELS. PLEASE NOTE THAT SUBMITTAL OF A LESSER BASE HOURLY RATE FOR ANY OF THE THREE (3) SECURITY GUARD LEVELS SHALL DEEM THE PROPOSAL NONRESPONSIVE. PLEASE NOTE THAT FAILURE TO SUBMIT THE ATTACHMENT "A" PRICE PROPOSAL. Page 37 of 75 Request for Proposals (RFP) 295279 INCLUSIVE OF THE INFORMATION REQUESTED HEREIN THIS RFP. AS REOUIRED. IN A PROPERLY LABELED. SEPARATE EALED ENVELOPE SHALL DISQUALIFY THE PROPOSER FROM CONSIDERATION. 2.24. BASE HOURLY RATE Proposer shall proffer proposed "Base Hourly Rates" for all three (3) Security Guard Levels. The "Base Hourly Rate" is the minimum rate of pay for each of the three (3) Levels of Security Guards under work assignment to the City. The Successful Proposer shall make available to all Security Guards under work assignment to the City, a copy of the "Base Hourly Rate" schedule. THE U S DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION'S WAGE DETERMINATION 2005-2119. AS REVISED JUNE 13TH. 2011. PROVIDES A BASE HOURLY RATE OF 510.61 FOR OCCUPATION CODE 27101. TITLE GUARD I. THIS BASE HOURLY RATE OF 510.61 SHALL BE THE MINIMUM ACCEPTABLE RATE FOR ALL THREE (3) SECURITY GUARD LEVELS. PLEASE NOTE THAT SUBMITTAL OF A LESSER BASE HOURLY RATE FOR ANY OF THE THREE (3) SECURITY GUARD LEVELS SHALL DEEM THE PROPOSAL NONRESPONSIVE. The City reserves the right to adjust this "Base Hourly Rate" pursuant with the U.S. Department of Labor Employment Standards Administration Wage and Hour Division's Wage Determinations and/or City Ordinances. The City reserves the right to audit the payroll, during the contract period to insure contract compliance with these requirements. 2.25. MARGINAL MARK-UP MULTIPLIER The "Marginal Mark -Up Multiplier" provided by the Proposer in the Attachment "A" Price Proposal herein the Header section of this RFP shall be all inclusive of full compensation for labor; equipment use; travel time; toll fees; FICA, FUTA a,nd SUTA Taxes; Medicare; Workmen's Compensation; Liability Insurance; Overhead; Profit, and any and all other costs to the Proposer. 2.26. TOTAL ESTIMATED HOURS The "Total Estimated Hours" for each of the three (3) Security Guard Levels provided in the Attachment "A" Price Proposal herein the Header Section of this RFP is based on a three (3) year usage analysis. 2.27. ADJUSTED HOURLY RATE The "Adjusted Hourly Rate" provided in the Attachment "A" Price Proposal herein the Header section to this RFP shall include full compensation for labor, equipment use, travel time, and any and all other costs to the Contractor. This rate shall be at a straight time for all labor, except as otherwise may be noted herein. 2.28. EVALUATION/SELECTION PROCESS AND CONTRACT AWARD Page 38 of 75 Request for Proposals (RFP) 295279 The procedure for response evaluation, selection and award is as follows: (1) Solicitation issued. (2) Receipt of responses -- response submittals shall be inclusive of a Technical Proposal and a Price Proposal each of which shall be in properly labeled, separately sealed envelopes. (3) Opening and listing of all responses received. (4) Purchasing staff will review each submission for compliance with the submission requirements of the Solicitation, including verifying that each submission includes all documents required. The Purchasing staff will open, review, and evaluate the Price Proposals and assign points based on the price Evaluation Criteria identified herein RFP. (5) An Evaluation Committee, appointed by the City Manager, comprised of appropriate City Staff and members of the community, as deemed necessary, with the appropriate technical expertise and/or knowledge, shall meet to evaluate each response -- specifically, the Technical Proposal -- in accordance with the requirements of this Solicitation and based upon the Evaluation Criteria as specified herein. At said meeting and immediately thereafter the evaluation of each response, the Purchasing staff shall provide the Evaluation Committee with the points that were assigned to each of the Price Proposals for inclusion of the same as part of the total score and rank each Proposer will receive from the Evaluation Committee. (6) The Evaluation Committee reserves the right, in its sole discretion, to request Proposers to make oral presentations before the Committee as part of the evaluation process. The presentation may be scheduled at the convenience of the Evaluation Committee and shall be recorded. (7) The Evaluation Committee reserves the right to rank the Proposals and shall submit its recommendation to the City Manager for acceptance. If the City Manager accepts the Committee's recommendation, the City Manager's recommendation for award of contract will be posted on the City of Miami Purchasing Department website, in the Supplier Corner, Current Solicitations and Notice of Recommendation of Award Section. The notice of the City Manager's recommendation can be found by selecting the details of the solicitation and is listed as Recommendation of Award Posting Date and Recommendation of Award To fields. If "various" is indicated in the Recommendation of Award To field, the Bidder/Proposer must contact the buyer for that solicitation to obtain the suppliers name. The City Manager shall make his recommendation to the City Commission requesting the authorization to negotiate and/or execute an agreement with the recommended Proposer(s). No Proposer(s) shall have any rights against the City arising from such negotiations or termination thereof. (8) The City Manager reserves the right to reject the Committee's recommendation, and instruct the Committee to re-evaluate and make another recommendation, reject all proposals, or recommend that the City Commission reject all proposals. (9) The City Commission shall consider the City Manager's and Evaluation Committees' recommendation(s) and, if appropriate and required, approve the City Manager's recommendation(s). The City Commission may also reject any or all response. (10) If the City Commission approves the recommendations, the City will enter into negotiations with the selected Proposer(s) for a contract for the required services. Such negotiations may result in contracts, as deemed appropriate by the City Manager. (11) The City Commission shall review and approve the negotiated Contract with the selected Proposer(s). 2.29. PERSONNEL Contractor shall be deemed to represent that it has, or will have upon the award of the Contract, all necessary personnel required to perform all services arising from the award of the Contract. All personnel employed shall be Page 39 of 75 Request for Proposals (RFP) 295279 employees of the Contractor. All the services required herein shall be performed by the Contractor, and all personnel engaged in performing the services shall be trained and fully qualified to perform such services. The City requires the Contractor to provide Guards who speak English, and when necessary, Guards with the additional ability to speak a language(s) other than English. The Contractor shall be required, when asked by the Contract Administrator, to submit a schedule of employees with their respective assignments. Each employee and/or agent of the Contractor shall be required to log -in and log -out on a daily basis while assigned to any City facility. The Contractor shall be held accountable for personnel attendance via this log. The Contract Administrator, or his/her authorized representative, may require that each Guard assigned to a specific location(s) maintain a log of all activities while on duty at that location, and Contractor shall be required to adhere to all requests for the same. Any assigned Guard(s) to a City facility found not adhering to specific job assignments at a facility as designated by the Contract Administrator or his/her Site Designee, is subject to termination from said work performed under this contract. Should this occur, Contractor shall be required to find an acceptable replacement Guard for that location within twenty-four (24) hours. In addition, any theft by the Contractor's employee(s) or any damages caused by the same, shall be paid to the City as compensation for any such costs. All personnel of the Contractor shall be covered by Workmen's Compensation, unemployment compensation and liability insurance, a copy of which shall be provided to the City. Contractor shall be deemed to represent that it has, or will have upon the award of the Contract, all necessary qualified personnel required to perform all services arising from the award of the Contract. 2.30. ADDITIONS/DELETIONS OF FACILITIES/ITEMS/SERVICES Although this solicitation identifies specific facilities/items/services for address, it is hereby agreed and understood that any facility/item/service may be added/deleted to/from this contract at the sole option and discretion of the City as it may deem in its best interest at such time. 2.31. EMERGENCY The Contractor shall provide the City with evening, weekend, and holiday service, as necessary, to cope with any emergency situation which may threaten public health and safety, as determined by the City. Contractor shall furnish with its proposal submittal a twenty-four (24) hour telephone number in the event of any such emergency situation. 2.32. RECORDS During the contract period, and for a least five (5) subsequent years thereafter, Successful Proposer shall provide City access to all files and records maintained on the City's behalf. 2.33. FACILITIES TO BE SERVICED It is hereby agreed and understood that the listing of the City locations herein is not all inclusive as facilities may be added or deleted from the contract at any time, when deemed to be in the best interest of the City. The City provides Page 40 of 75 Request for Proposals (RFP) 295279 no guarantee concerning the amount of facilities to be serviced or the amount of work to be provided to the awarded Contractor. 2.34. FACILITY ADMINISTRATOR Upon award, Contractor shall report and work directly with the designated Facility Administrator at each of the sites. 2.35. TRUTH IN NEGOTIATION CERTIFICATE Execution of the resulting agreement by the Successful Proposer shall act as the execution of truth -in -negotiation certificate stating that wage rates and other factual unit costs supporting the compensation of the resulting Agreement are accurate, complete, and current at the time of contracting. The original contract price and any additions thereto shall be adjusted to exclude any significant sums by which City determines the contract price was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. All such contract adjustments shall be made within one (1) year following the end of the Agreement. 2.36. SUPERVISION Contractor shall assign one working "On Duty" Supervisor when designated by the Contract Administrator, or his or her designee. Contractor shall also provide the name and telephone number where a responsible Supervisor, or the Contractor, may be reached at any time for purposes of addressing complaints and submitting information concerning daily contract performance. In the even the assigned Supervisor demonstrates an inability to properly supervise personnel as determined by the Contract Administrator, or his or her designee, then the Contract Administrator, or his or her designee, shall have the authority to request immediate dismissal of said Supervisor of his or her responsibilities at the facility and the Contractor shall assign another individual upon four (4) hours notice (if requested by the City) to supervise staff in a satisfactory manner as determined by the Contract Administrator, or his or her designee. The City shall only be liable for payment of the actual hours worked by said Supervisor(s). 2.37. ADDITIONAL TERMS AND CONDITIONS No additional terms and conditions included as part of your solicitation response shall be evaluated or considered, and any and all such additional terms and conditions shall have no force or effect and are inapplicable to this solicitation. If submitted either purposely, through intent or design, or inadvertently, appearing separately in transmittal letters, specifications, literature, price lists or warranties, it is understood and agreed that the General Conditions and Special Conditions in this solicitation are the only conditions applicable to this solicitation and that the bidder's/proposer's authorized signature affixed to the bidder's/proposer's acknowledgment form attests to this. If a Professional Services Agreement (PSA) or other Agreement is provided by the City and is expressly included as part of this solicitation, no additional terms or conditions which materially or substantially vary, modify or alter the terms or conditions of the PSA or Agreement, in the sole opinion and reasonable discretion of the City will be considered. Any and all such additional terms and conditions shall have no force or effect and are inapplicable to this PSA or Agreement. Page 41 of 75 Request for Proposals (RFP) 295279 3. Specifications 3.1. SPECIFICATIONS/SCOPE OF WORK 3.1 BACKGROUND INFORMATION The City is requesting proposals for the provision of unarmed Security Guard Services at various locations within the City of Miami. Contractor shall provide security guards twenty-four (24) hours per day, seven (7) days per week, including holidays. The number of guards and shift times shall be provided on a per facility basis. Contractor shall perform all the work provided in this RFP and shall perform additional, extra, and incidental work as may be considered necessary from time to time in a complete and satisfactory manner. The City also reserves the right to increase and decrease the level of services, as it deems necessary. The Contractor shall provide the City a full range of security services, including, but not limited to, protection and security to the best of its ability against vandalism, trespass, and theft of property on or from City premises. Contractor shall instruct and require its Security Guards to perform the services specified herein in an orderly and efficient manner while enforcing the regulations of the City with regards to safety and facility security, and shall accomplish these specified services in such a manner as not to interfere with the normal conduct of the City's business. 3.2. GENERAL REOUIREMENTS A. Work Force and Work Assignment 1) Unarmed security guards shall be provided to work various assignments at locations as determined by the City. Some may require optional equipment such as two-way radios, marked vehicles, etc. 2) Contractor shall provide qualified, trained personnel to perform all the specifications of this RFP. This shall include holidays and weekends, and the ability to immediately backfill any regularly scheduled personnel who fail to report for their normal work tour. Contractor shall provide each Facility Administrator with the names and contact numbers of all security personnel assigned to their facility. Contractor shall update that list of information on a weekly basis, as changes occur, to maintain its accuracy. The Contractor shall provide accurate time records for the previous week for each assignment by listing the full name of the assigned guards. 3) Contractor shall instruct their personnel that no gratuities shall be solicited or accepted for any reason whatsoever from any department/office, employee, or other persons using the premises. 4) Security Personnel shall be allowed job -related use of City telephone service where available at no cost to Contractor. No toll charges shall be allowed by Security Personnel. ANY TOLL CHARGES OR DAMAGE TO EQUIPMENT BEYOND NORMAL WEAR AND TEAR WILL BE REIMBURSED TO THE CITY BY THE CONTRACTOR. 5) Personnel shall possess desirable qualities and knowledge such as recognizing fire hazards and the use of fire extinguishers; ability to notice hazardous or unusual situations; ability to deal effectively with prowlers, trespassers and other unauthorized persons; ability to remain alert during emergencies; and the ability to act calmly and quickly during emergencies; demonstrating a professional demeanor with residents, employees, and elected officials, and shall follow post orders if applicable. B. Personnel Probation/Dismissal 1) Security Personnel shall be observed by the Facility Administrator or Site Designee for at least an initial period of five (5) working days. If during this period the City is not satisfied with the performance of that employee, the City shall notify the Contractor who shall immediately replace said employee. Additionally, the City reserves the right to request the replacement of any employee at any time during Page 42 of 75 Request for Proposals (RFP) 295279 the term of the contract. The City further reserves the right to demand that the Contractor relieve/suspend an employee from his/her assignment. Be advised the City will not tolerate sleeping while on duty; nonperformance regarding making his/her rounds and completion of daily reports; being under the influence of alcohol, drugs, or non-prescription medication which will impact job performance; inability to communicate (both verbally and in writing); theft; unprofessional conduct or other unbecoming similar activities. 2) Additionally, the City reserves the right to demand that the Contractor relieve an employee from a duty assignment, and/or ban the employee from further service under this contract, at the sole discretion of the Facility Administrator. C. Personnel Qualifications 1) Guards in all classifications shall be no less then 21 years of age; shall have a high school diploma or a G.E.D.; and shall possess good human relations skills. They shall be required to successfully pass a rigid background investigation including, but not limited to, a criminal background check, inclusive of a Florida Department of Law Enforcement (FDLE) check and a medical examination, inclusive of a drug screening. (SUCCESSFUL PROPOSER SHALL ASSUME ALL COSTS FOR THE AFOREMENTIONED TESTS AND SCREENINGS.) 2) Guards in all classifications shall be a Citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by an Alien Registration Receipt Card Form I-151, or who presents other evidence from the Immigration and Naturalization Service that employment will not affect his/her immigration status. Acceptable evidence shall consist of a birth certificate or appropriate naturalization papers. 3) Guards shall possess the following State of Florida Guard License requirements: a. Guard License "D" Levels 1, 2, and 3 b. Required professional, technical licenses, or certificates including, but not limited to cardiopulmonary resuscitation (CPR) certification which shall be active and available for all on -duty personnel at all times. 4) Guards at all levels shall be fully literate in the English language, i.e., able to read, write, speak, understand, and be understood. Oral command of English must be sufficient to permit full communication, even in times of stress. Contractor shall also have personnel which are bilingual (English and Spanish or Creole) and which shall be available to the City when required. There shall be no exceptions. 5) Guards shall be evaluated and/or shall receive the approval of the Facility Administrator prior to assignment. 6) Guards shall be able to perform normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking for an entire shift and climbing stairs and ladders. Concerning stair climbing, this requires officers be capable of climbing from the ground level to the roof level and back to the ground level without stopping and without difficulty. Physical stamina is a basic requirement of this position. Any individual, who cannot meet the physical requirements of the position, including inability discovered through job performance, will not be qualified to work under this Contract. Additionally, this requirement is in place for the officer's protection and safety as well as reduction of the City's liability. 7) Guards shall possess a valid Florida Driver's License, and the minimum required auto insurance for any vehicle that he/she drives onto City property, as necessary. 8) Guards shall be able to effectively use a two-way radio and drive a golf cart -type vehicle without difficulty, if necessary. Page 43 of 75 Request for Proposals (RFP) 295279 9) Guards shall keep active, and possess at all time while on duty, those professional, technical licenses or certificates as required by the State. This includes a company issued photo I.D. card. All of the above are to be conspicuously displayed while on duty. 10) Security Personnel shall not be employed under this contract if they are currently or have been previously involved in: a. military conduct resulting in a dishonorable or undesirable discharge; b. any pattern of irresponsible behavior, including but not limited to, reckless driving or an unfavorable employment record; or, c. a criminal conviction (felonies or misdemeanors). 11) Security Personnel shall successfully complete a polygraph examination, at the Contractor's expense, prior to assignment; and, whose minimum testing parameters shall include, but not be limited to: a. nature of discharge from military service; b. substance abuse (drug and alcohol); c. child abuse and/or molestation; d. convictions (felonies and/or misdemeanors); and, e. dismissals (other than layoff) and the ability to handle a gun (and whether a gun permit has ever been denied). 12) Security Personnel shall complete a medical examination, to be conducted at the Contractor's expense, prior to assignment or when requested for reasonable cause by the City; and, submittal of the results of the following to the user department shall be required upon assignment to a facility(s): a. freedom from any transmittable disease; b. possession of binocular vision (correctable to 20/20 based on the Snellen Eye Chart); c. the required ability to distinguish basic shapes as well as.colors in both normal and peripheral vision; d. the ability to hear ordinary conversation at 20 feet and whispered conversation at 10 feet without the use of artificial hearing devices (a hearing aid is not permitted); e. the passing of a urinalysis test demonstrating freedom from drug usage, with the exception of prescribed medication; f. freedom from any disease or conditions which result in indistinct speech; g. freedom from any physical or emotional disorder or handicap that would inhibit or preclude meeting the performance standards required by this solicitation's resultant contract; h. Contractor's submittal to the City of employee personnel file(s) for each security personnel upon assignment and upon request throughout the term of the solicitation's resultant contract; with said file(s) to contain copies of the following documents including, but not limited to: criminal background checks, medical examinations including drug test results, training test results, proof of education and experience, State Security Officer License "D", employment application and verification prior to employment, and polygraph examination reports; and, i. overall, Security Personnel shall possess desirable qualities and knowledge such as the ability to recognize fire hazards and proper usage of fire extinguishers, the ability to perceive hazardous or unusual situations, the ability to effectively handle prowlers, Page 44 of 75 Request for Proposals (RFP) 295279 trespassers, and other unauthorized persons, the ability to remain alert during emergencies and act calmly and quickly to address the same, etc. 3.3. TYPES OF SECURITY GUARDS A. Level 1 This is the basic classification for a security guard. This individual shall be able to perform basic functions such as maintain a standing post, complete reports, make notifications and screen persons. One (1) year of security experience is required. THE "BASE HOURLY RATE" FOR THIS CLASSIFICATION IS PRE -DETERMINED IN ACCORDANCE WITH THE U.S. DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION, VIA WAGE DETERMINATION 2005-2119, REVISED JUNE 13TH, 2011, FOR OCCUPATIONAL CODE NO. 27101 FOR TITLE GUARD I. B. Level 2 This is an intermediate classification for a security guard. Requirements may consist of one (1) or more of the following: One (1) year of law enforcement and/or military experience, three (3) years of security experience, and/or one (1) year of security supervisory experience. This classification may be used in sensitive and highly visible areas. THE "BASE HOURLY RATE" FOR THIS CLASSIFICATION SHALL BE PROVIDED BY THE PROPOSER AS PART OF THEIR PRICE PROPOSAL. C. Level 3 This is the advanced classification for a security guard. Requirements shall include, but not be limited to, the following: graduation from a certified federal, county, state or local law enforcement or military police training program, or equivalent, with the appropriate certificates and/or diplomas. Additionally, security guards shall possess a minimum of three (3) full years of certified law enforcement experience in a military or civilian setting, providing that such qualification is verifiable by supporting documentation. This classification shall be mandatory for work at specialized site locations requiring this type of background. THE "BASE HOURLY RATE" FOR THIS CLASSIFICATION SHALL BE PROVIDED BY THE PROPOSER AS PART OF THEIR PRICE PROPOSAL. 3.4. CLASSIFICATION AND PAY RATE contractor shall speck the "Base Hourly Rate "for Levels 1I and III, the "Marginal Mark -Up Multiplier" for all Levels (Classifications). and the "Adjusted Hourly Rate" (Pay Rate) for all Levels (Classifications) on the Price ,Proposal. 3.5. TRAINING The Contractor shall be required to provide training to all field Security Personnel in order that the City may be assured said personnel are capable of assuming the responsibilities of their respective assignments. The cost for such training shall be considered part of the Contractor's operational expenses and shall be taken into consideration by the Contractor when proposing overall hourly rates. The time spent by staff in such a program, though required, shall not be billable to the City, as only those hours of actual security guard duty shall be compensated by the City. All Security Personnel of the Contractor shall successfully complete and pass the course prior to assumption of duty under this contract. This training course, which shall be developed or made available by the Contractor, shall be included as part of the minimum requirements for the subject matter and the hours of instruction, and shall be subject to the City's approval. The City's evaluation of proposed training shall include, but not be limited to, previews of techniques and methods of instruction, quality of instruction, motivation, adequacy of classroom and supportive adjunct training materials, test content, and individual retentiveness. Page 45 of 75 Request for Proposals (RFP) 295279 All formal training shall be administered by persons, corporations, and/or institutions who have been expressly approved by the City. A written certification of each security personnel's training shall be made available as part of the employees personnel file. All contractor supervisors shall have completed the required training and shall have worked for six (6) continuous months as an actual security guard; additionally, basic supervisory skills are required, as well as an overall knowledge of operations, locations, etc. A. Site Orientation Training The Contractor shall provide on -site training for Security Guards for each shift to be worked in order to familiarize each guard with the post, at no cost to the City. Said training shall be conducted by a Contract shift supervisor or experienced guard/officer who is fully qualified at that post. The trainee is not to be in an active duty status and may not be placed on duty at'that site until said training has been completed. This training shall be conducted at each different job site to which the guard/officer is assigned. The measure of success for the training shall not be the time invested [e.g., eight (8) hours], but rather the effectiveness with which the trained employee is able to perform post duties. The City shall be the sole assessor of that effectiveness. The Site Orientation Training shall include, but not be limited to, the following: 1) general and specific orders for the facility; 2) policy and specific procedures for responding to emergency alarms, bomb threats, or incendiary devices in the facility, etc.; 3) procedures for access control and operation of the security system within the facility; and, 4) procedures for operation of the fire alarms, fire control system, and fire -fighting equipment. B. Refresher Training (RT) Periodic and State required training of each Security Personnel shall be conducted by Contract supervisors in order to insure continued understanding of and familiarity with existing or new facility conditions. C. Training for Contract Security Supervisors In compliance with all other Contract stipulations requiring that a Contract Security Supervisor be fully qualified and capable of staffing a post, said supervisors shall have met all Basic Instructional Training requirements prior to assuming any duties under this Contract. Additionally, Contract supervisors shall be provided sufficient on -site post instruction necessary for provision of the Site Orientation Training (SOT) to Security Personnel assigned to posts within the supervisor's span of control or shift of duty. 3.6 UNIFORMS All Security Personnel furnished to the City shall be well groomed and neatly uniformed. Uniforms shall include tightened ties, shined black shoes, buttoned cuffs (if long sleeve shirt), cap with badge, whistle or a chain, writing implements, flashlight, night stick and other optional equipment as may be required. Each guard supplied by the Contractor shall wear a nameplate bearing his/her name. Contractor's name shall also appear on Guard's nameplate or as a patch on the uniform. Uniform shall be readily distinguishable from the City of Miami Police uniforms. Ties, short -sleeved or long-sleeved shirts and uniform blazers or jackets shall be furnished by the Contractor, and may be required at the discretion of the City designee and as dictated by weather conditions. 3.7. AUTHORIZED USE OF EOUIPMENT AND UNIFORM The uniform and equipment shall be used only when Security Personnel are on official duty or while in transit between their place of residency and their assigned duty station. Furthermore, at any and all times while in uniform, Security Personnel and their supervisors shall be required to wear a complete uniform and to be fully equipped. Also, Security Personnel shall not be permitted to provide themselves with any unauthorized equipment such as chemical agents; concealed weapons/firearms, personal radios, or other items not specifically approved by this Page 46 of 75 Request for Proposals (RFP) 295279 Contract or the Contract Administrator. 3.8. MAINTENANCE OF UNIFORMS AND EOUIPMENT The Contractor shall be responsible for assuring that security personnel maintain a neat appearance in accordance with contract standards, up to and including responsibility for maintenance and replacement of uniforms, as necessary. Likewise, all equipment used by the Contractor, provided by either party, shall be kept clean, well -maintained, and in safe operating condition at all times, free from defects or wear and tear which may in any manner constitute a hazard to any person or persons on City property. Contractor shall be responsible for the quantity and quality of uniforms and other required personal equipment used by Security Personnel in the performance of this Contract. As such, it is recommended that the Contractor provide personnel with all uniforms and equipment to ensure that Contract standards are met. In order to protect itself against monetary loss, the Contractor may make it a condition of employment, that a certain sum of money be withheld from the employee's paycheck to offset the cost of uniforms if the employee resigns, or is terminated, within a specified period of initial hire, usually three (3) months. Similar to this is a deposit to be held until termination. Such a deduction policy should be clearly defined at the outset of the contract and communicated to employees, including amount of deduction. Deduction amounts should be similar for all employees. If money is so withheld, the Contractor shall be limited by minimal wage requirements in the amount that can be withheld from any given paycheck. Specifically, the employee must be paid at least minimum wage for hours worked, including any such uniform deduction. Likewise, the total amount withheld shall not exceed a reasonable value which such uniforms can cost. 3.9. EOUIPMENT FOR SECURITY GUARDS Except as specifically noted, or provided for in this Invitation to Bids, Security Guards shall be equipped at all times while on duty with the following items: A. a black belt; B. a whistle, with metal chain attachment; C. a flashlight, heavy-duty [requiring two (2) or more D-cell batteries]; and, D. a communication system such as: hand held radios, two (2) way handheld radios, licensed for use by the Federal Communications Commission, shall be provided by the Contractor to on -duty Contract Security Guards and supervisors. In addition, the Contractor shall provide, upon request, similar radios, with portable chargers, to Facility Administrators or Site Designees, not to exceed two (2) in number, which shall be returned to the Contractor upon expiration of the Contract. Should any additional radios be required, the Contractor agrees to rent additional radios to the City at a rate of two dollars ($2.00) per day, per radio. 'i.I O. CONTRACTOR -FURNISHED ITEMS A. Working Materials Contractor shall provide all working materials necessary for proper performance of this Contract including, but not limited to, items such as bound logbooks, with consecutive numbered pages, notebooks, pens, and pencils. The Contractor, at no expense to the City, shall supply these materials, unless otherwise specified by this Contract or the Facility Administrator. All material required to perform this Contract, and not otherwise mentioned as being provided by the City, shall be provided by the Contractor at his/her expense. 3.11. OPTIONAL EOUIPMENT Optional equipment as may be required by the City for specific locations and/or assignments shall include, but not be limited to, the following: A. marine radios (channels 68 and 78 must be accessible), Page 47 of 75 Request for Proposals (RFP) 295279 B. marked automobile, and C. golf carts. Optional equipment as listed above shall be acceptable to the City in terms of aesthetics, reliability, safety, etc. The City reserves the right to refuse for use on City property, any and all such equipment deemed by the City as non -usable. 3.12. WORK FORCE AND WORK ASSIGNMENTS A. General Regular Guard Duties 1) All Security Personnel furnished by the Contractor to the City shall provide all phases of building, personal security, and personal property protection in and about the facility premises, both within and outside the facility. These duties shall include, but not be limited to, making rounds around the clock of assigned areas and key locations; checking lights; assuring gate and door locks, etc. Guards shall receive their instructions as to specific duties by the City and in consultation with his/her supervisor. 2) Security Personnel shall take proper steps to prevent unauthorized entrances and access to the facility and screen visitors, employees, residents and elected officials. 3) Security Personnel shall report security/safety violations and suspicious or criminal acts. 4) Security Personnel shall make emergency calls as required. 5) Security Personnel shall follow all Standard Operating Procedures as determined by the Contractor and the City of Miami. 6) Security Personnel shall patrol inside and outside of assigned facilities as required. Guards shall utilize a different route and time, and if applicable, a punch station on a daily basis. 7) Security Personnel shall effectively operate his/her radio and make radio contact with his/her supervisor or to notify the Police Department or City staff of incidents when necessary. 8) While fulfilling regular security duties, Contractori;s personnel may detain any person using reasonably necessary measures, in or about the premises, until able to turn such person(s) over to the police. 9) All security personnel furnished to the City shall make and submit daily written reports to the Facility Administrator or Site Designee, regarding any problems or incidents occurring during his/her shift. These reports are to be written in English, in clear and readable print and language, and shall be detailed as to unusual incidents, suspicious circumstances, crimes committed, the rounds taken by the guard at the facility (if not a fixed post), the times of those rounds, and specific observances during said round(s). 10) All Security Personnel furnished to the City shall give instruction or information to visitors upon request, or direct them to the proper City personnel if any questions cannot be answered. 11) In case of an alarm and/or emergency, the Security Guard shall immediately notify the City of Miami Police Department and Site Designee if requested. B. Post Orders Post Orders shall be written and contain complete duty instruction for staffing each individual post, including emergency procedures. All Security Personnel shall have access to these Post Orders at all times while on duty. This may be accomplished by storing the Post Orders on site or, in the instance in which no secure storage is available, delivering them to the site at the beginning of each tour of duty. Post Orders define the basic work that shall be performed by Security Personnel at the site. Post Orders are prepared by the Site Designee with the advice and consent of the Facility Administrator. Post Orders shall include, but are not limited to, the following (which, once established, shall be the responsibility of the Contractor to assure that copies are available for the duration of Page 48 of 75 Request for Proposals (RFP) 295279 the Contract): 1) facility information (e.g., operating hours, chain of command); 2) building rules and regulations; 3) operation of equipment; 4) roving patrol routes, schedules, and duties; 5) vehicular traffic control; 6) access control procedures; 7) emergency response procedures; 8) security and fire control/alarm systems; 9) hazardous conditions, inspection/reporting; 10) response to emergencies, i.e., fires, injury, or illness, etc.; 11) procedures for raising, lowering, and half-masting U.S. and other flags; and, 12) safeguarding persons and property . IT SHALL BE NOTED THAT POST ORDERS, WHILE VERY IMPORTANT, SHALL GIVE WAY TO GENERAL ORDERS TO "PROTECT CITY PERSONNEL AND PROPERTY." THE LATTER ABSOLUTELY TAKES PRECEDENCE. C. Shift Relief Security Personnel shall not leave assigned posts at the end of a shift until relieved by duty personnel assigned to the following shift, if such a shift is scheduled, or unless specifically authorized by Facility Administrator or Site Designee. Security Personnel shall not to leave assigned posts for breaks or lunch until relieved as required. D. Limitation on Employment Hours Security Personnel shall not provide more than twelve (12) hours of service, including any and all break periods, on one or more Contracts administered by the Facility Administrator in any twenty-four (24) hour period. This limitation may be waived by the Facility Administrator in emergency situations, which are beyond the control of the Contractor, i.e., weather conditions preventing the next shift from entering the building. Each occurrence will require an individual waiver provided by the Facility Administrator. E. Supervisor Duties Contractor shall provide, at no additional cost to the City, a guard as a "Supervisor". This Supervisor shall have supervisory responsibility for all guard personnel on that shift at that location, and, when applicable, special events or details. This individual shall understand that he/she will be responsible for contacting all guards at all times and responding to requests of the City at that location at any time. The Supervisor shall also serve as a backup in the event that a guard does not report for work for subsequent tours of duty and/or a replacement guard is not provided. The Contractor's Supervisor in charge of Security Personnel to the City facility shall: 1) review and approve the day's or night's activities reports for each assigned guard and provide the same to the proper City authority for any unusual incident; 2) insure proper inventory and/or assignment of keys, equipment, etc. along with property belonging to the City; 3) coordinate with the proper Site Designee all security operations and services for regular and event assignments, to insure that all are properly staffed (in some instances this requires daily communication with the Site Designee and/or Facility Administrator to learn of authorized activity); and, Page 49 of 75 Request for Proposals (RFP) 295279 4) conduct visual inspection of assigned personnel to ensure compliance with the Contract, to disseminate special instructions, and to provide other related information. F. Assignments The facilities listed below are locations that currently require security guard services. Determination of locations, number of guards, and hours of services needed at any particular time shall be at the City's sole discretion. Reflected herein are the City's current locations. Concerning the same, the City reserves the right to: * add other possible locations during the term of the contract; * make changes to any. of the workschedules described below as the Citydeems necessary; * increase/decrease the number of guards per facility; and, * amend the duties/standard operating procedures as the City deems necessary. Changes shall be communicated to the guard(s) and to the Supervisor assigned to the facility. 3.13. CITY FACILITIES 1. James L. Knight Center 400 S.E. 2nd Avenue A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General responsibilities shall include, but are not limited to, the following: 1) Trafffic control at the loading dock. 2) Guards shall possess the ability to positively interact with the diverse public, Hyatt personnel, the Management company (currently, Global Spectrum Limited Partnership) personnel and potential clients and/or promoters and staff who visit the facility. 3) Security lobby doors shall be locked at 5:00 PM and shall open at 6:00 AM. 4) Guards shall patrol the James L. Knight Center and the Miami Convention Center on the 2nd and 3rd shifts at least four (4) times per shift. 5) Guard shall lock and secure all doors, especially restroom doors. 7) Guard shall restrict the freight elevators' usage from the general public with the exception of authorized vendors and maintenance staff -- the Guard shall check with the General Manager. 8) Guard shall require any person asking for keys to sign -in on the log sheet -- no exceptions. 9) Guard shall not allow any parking in the loading dock unless authorized by the General Manager of the Management company. 10) Guard shall provide a light patrol during the 2nd and 3rd shifts. D. Required Equipment Radio or cellular phone. E. Work Schedule Will consist of the following three (3) shifts: 1) 7:00 AM to 3:00 PM. 2) 3:00 PM to 11:00 PM. 3) 11:00 PM to 7:00 AM Page 50 of 75 Request for Proposals (RFP) 295279 2, Miamarina at Bayside 401 Biscayne Boulevard A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures 1) One (1) unarmed Guard (both capable of speaking and writing in English) covering the marina from the east and south, along the ICW Sea Wall, Piers A, B, C, the interior basin east and south sea walls, to the west and north, along Pier Five (5) from Slip One (1) to Slip Thirty -Five (35). 2) Contractor shall work with the Facility Manager to set up routes and schedules (a diagram copy of marina and station routes shall be available to all Guards). 3) Guards shall be provided with a marine VHF radio by the Marina, for communication with Marina customers during their shift. 4) Contractor shall provide Guard with a cell phone or commercial radio for communicating with the Contractor Watch Commander or for calling 911 for emergencies 5) Contractor shall create watch stations at preset locations throughout the Marina and shall provide Guards with an electronic watchman's clock to record stops during each route — upon request, Contractor shall furnish the Marina with hard copies of the Guard routes. 6) Each Guard shall be required to punch and sign their own time card at the beginning and end of each shift; Guards are prohibited from punching or initialing any other Guard's time card. 7) Each Guard shall maintain and turn in a signed shift log to the Marina staff at end of each shift. Any incidents, reports of suspicious activities, or interruptions to Station rounds shall be recorded in the shift log. 8) The. entire Marina shall be patrolled at a minimum of once (1) per hour using alternating routes. D. Required Equipment 1) VHF Radio and 2) Cell Phone/Commercial Radio. E. Work Schedule 10:00 PM to 8:00 AM, seven (7) days a week, unless otherwise specified by the Marina Manager. 3. Marine Stadium Marina 3501 Rickenbacker Causeway A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures 1) One (1) unarmed Guard capable of speaking and writing in English for coverage of the Marina: from the east in the Maintenance area, to the west at the gate to the Rickenbacker marina, through the boatyard, and along the floating staging docks. 2) Contractor shall work with the Facility Manager to set up routes and schedules (a diagram copy of the marina and station routes shall be available for all Guards). 3) Contractor shall create watch stations at preset locations throughout the marina and shall provide Guards with an electronic watchman's clock to record stops during each route -- upon request, Contractor Page 51 of 75 Request for Proposals (RFP) 295279 shall fumish Marina with hard copies of Guard routes. 4) Guard shall be accompanied on first and last shift Station route by Marina staff, Guard shall be provided with a list of all boats left in the water at close of the Marina and signed by City staff, Guard shall return this list, updated to the Marina staff at the end of the shift, Guard shall maintain and turn in a signed shift log to the Marina staff at the end of each shift, any incidents, reports of suspicious activities, or interruptions to station rounds shall be recorded in the log, Guard shall be provided with a current schedule of boat owners, listed alphabetically, and updated weekly, Guard shall request identification and record all persons entering the marina thereafter closure of the facility. 5) Guard shall be provided with a marine VHF radio by the Marina, for communication with Marina customers during each shift. 6) Contractor shall provide the Guard with a cell phone or commercial radio for communicating with the Contractor Watch Commander or for calling 911 for emergencies. 7) The entire Marina shall be patrolled at a minimum of two (2) times per hour, using alternating routes. D. Required Equipment 1) VHF Radio 2) Cell Phone/Commercial Radio E. Work Schedule 5:00 PM to 8:00 AM, seven (7) days a week, unless otherwise specified by the Marina Manager. 4. Dinner Kev Marina (DKM). 3400 Pan American Drive A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures 1) One (1) unarmed Guard capable of speaking and writing in English shall provide coverage for the Marina: from the south near the Seminole Boat Ramps, to the north along the sea wall north of City Hall, and throughout all piers. 2) Contractor shall work with the Facility Manager to set up all routes and schedules (a diagram copy of the Marina and station routes shall be available for all Guards). 3) General Responsibilities: a. Guards shall assist in maintaining proper order throughout the Marina. b. Guards shall patrol and check piers, bay walk, and parking lot for suspicious activities. c. Guards shall verify the identity of unknown persons and tradesmen accessing the piers and facilities. d. Guards shall work with Marina staff in allowing access for approved mechanics, tradesmen, and guests accessing piers with Marina authorization. 4) Contractor shall work with the Facility Manager to set up routes and schedules (a diagram copy of Marina and station routes shall be available for all Guards). 5) Guard shall be provided with a marine VHF radio by the Marina, for communication with Marina customers during each shift. 6) Contractor shall provide Guard with a cell phone or commercial radio for communicating with the Page 52 of 75 Request for Proposals (RFP) 295279 Contractor Watch Commander or for calling 911 for emergencies. 7) Contractor shall create watch stations at preset locations throughout the Marina and shall provide Guards with an electronic watchman's clock to record stops during each route -- upon request, Contractor shall furnish Marina with hard copies of Guard routes. 8) Each Guard shall maintain and turn in a signed shift log to the Marina staff at the end of each shift -- any incidents, reports of suspicious activities, or interruptions to station rounds shall be recorded in the shift log. 9) The entire Marina shall be patrolled at minimum of once (1) per hour, using alternating routes. D. Required Equipment 1) VHF Radio 2) Cell Phone/Commercial Radio E. Work Schedule Twenty-four (24) hours per day, seven (7) days a week, unless otherwise specified by Marina Manager. 5. Dinner Key Mooring Facility 3600 S.W. 27th Avenue A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures 1) One (1) unarmed Guard with a radio and an electronic watchman's clock (Contractor provided); both English/Spanish speaking; covering the dinghy dock and Dinner Key Mooring Facility Harbormaster's office area only; Contractor shall be responsible for ensuring all Guards assigned are familiar with station routes and standing post orders; and routes shall be set up by the Marina Management and the Contractor. 2) Each Guard shall be provided with a marine VHF hand-held radio by the Marina, for communication during each shift -- Guards shall be responsible for maintaining the equipment in good working condition, as well as for damage or loss. 3) Each Guard shall be required to punch and sign their own time card at the beginning and end of each shift; Guards shall be prohibited from punching or initialing any other Guard's time card. 4) Each Guard shall maintain and turn in a signed shift log to the Marina staff at the end of each shift -- any incidents, reports, suspicious activities, or interruptions to station rounds shall be recorded in the shift log and verbally communicated to the Marina staff at end of each shift. 5) A complete circuit of the property shall be conducted no less than two (2) rounds per hour using alternating routes. D. Required Equipment 1) VHF Radio 2) Cell Phone/Commercial Radio E. Work Schedule 6:00 PM to 7:30 AM, seven (7) days a week, unless otherwise specified by the Marina Manager. 6. Curtis Park (Stadium only) 1901 N.W. 24th Avenue Page 53 of 75 Request for Proposals (RFP) 295279 A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) making rounds; 2) closing and locking of all gates and doors at closing time; 3) prevention of unauthorized entrances and access to the stadium (field usage by City permit only); 4) prevention of unauthorized usage of the track (no bicycles, skateboards, etc.); 5) shall speak English; and, 6) shall operate the radio to contact the Supervisor and/or Police Departments to report incidents when necessary. D. Required Equipment Radio. E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 7. Elizabeth Virrick Park 3255 Plaza Street A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) making rounds, inclusive of parking Lots; 2) closing and locking of all gates and doors at time of closing; 3) identifying vehicles that do not have authorization to enter the Park grounds; 4) operating a radio for contacting the Supervisor and or Police Department of incidents when necessary; and, 5) capable of speaking and writing in English. D. Required Equipment Radio. E. Work Schedule Twenty-four (24) hours a day, seven (7) days a week. 8. Charles Hadley Park/Pool 1300 N.W. 50th Street A. Type of Guard: Level 2 (Level 3 shall be required for Memorial Day through Labor Day ONLY) B. Number of Guards: One (1) Page 54 of 75 Request for Proposals (RFP) 295279 C. Duties/Standard Operating Procedures General responsibilities shall include, but are not limited to, the following: 1) making rounds, inclusive of the parking lots; 2) the closing and locking of all perimeter gates at closing time; 3) reporting of incidents to the Park Manager; 4) the writing of reports for possible solutions to problems Park staff may be unaware of; 5) capable of speaking and writing in English; and, 6) operating a radio to contact the Supervisor and/or Police Department concerning different incidents when necessary. D. Required Equipment Radio. E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 9. Maximo Gomez Park (Domino Park) 801 S.W. 15th Avenue A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) the making of rounds; 2) the closing/locking of gates and doors at the time of closing; 3) the reporting of incidents to the Park Manager; 4) the writing of reports indicating problems that are witnessed that Park staff may be unaware of for possible solutions; 5) Guard shall be bilingual (English and Spanish); and, 6) Guard shall operate a radio to contact the supervisor and/or Police Department and report incidents when necessary. D. Required Equipment Radio E. Work Schedule 9:00 AM to 6:00 PM, seven (7) days a week. 10. Athalie Range Park/Pool 525 N.W. 62nd Street A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures Page 55 of 75 Request for Proposals (RFP) 295279 General responsibilities shall include, but are not limited to, the following: 1) making rounds, inclusive of the parking lots; 2) closing and locking of all gates and doors at time of closing; 3) identifying vehicles that do not have authorization to enter the Park grounds; 4) operating a radio for contacting the Supervisor and/or Police Department to report incidents when necessary; and, 5) capable of speaking and writing in English. • D. Required Equipment Radio. E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 11. Jose Marti Park/Pool/Gyro 351 S.W. 1st Street A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) the making of rounds; 2) the closing and locking of gates and doors at closing time; 3) the reporting of incidents to the Park Manager; 4) the writing of reports indicating possible solutions for problems that Park staff may be unaware of; 5) Guard shall be bilingual (English and Spanish); and, 6) Guard shall operate a radio to contact the Supervisor and/or Police Department and report incidents when necessary. D. Required Equipment Radio E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 12. Grapeland Heights Park/Pools 1550 N.W. 37th Ave A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) the making of rounds; Page 56 of 75 Request for Proposals (RFP) 295279 2) the closing and locking of gates and doors at closing time; 3) the reporting of incidents to the Park Manager; 4) the writing of reports indicating possible solutions for problems that Park staff may be unaware; 5) Guard shall be bilingual (English and Spanish); and, 6) Guard shall operate a radio to contact the Supervisor and/or Police Department and report incidents when necessary. D. Required Equipment Radio E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 13. Morningside Park/Pool 750 N.E. 55th Terrace A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) the making of rounds; 2) the closing and locking of gates and doors at closing time; 3) the reporting of incidents to the Park Manager; 4) the writing of reports indicating possible solutions to problems that Park staff may be unaware of; 5) Guard shall be bilingual (English and Spanish); and, 6) Guard shall operate a radio to contact the Supervisor and/or Police Department and report incidents when necessary. D. Required Equipment Radio E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 14. Little Haiti Cultural Center 212 N.E. 59th Terrace A. Type of Guard: Level 2 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) the making of rounds; 2) the closing and locking of gates and doors at closing time; Page 57 of 75 Request for Proposals (RFP) 295279 3) the reporting of incidents to the Cultural Center Manager; 4) the writing of reports indicating possible solutions for problems that Park staff may be unaware of; 5) Guard shall be bilingual (English and Spanish); and, 6) Guard shall operate a radio to contact the Supervisor and/or Police Department and report incidents when necessary. D. Required Equipment Radio E. Work Schedule 1) Weekdays: 10:00 PM to 6:00 AM. 2) Weekends (including holidays): 10:00 PM to 6:00 AM. 15. General Services Administration (GSA) 1390 N.W. 20th Street The GSA Compound includes a Fueling Station, a Body Shop, a Vehicle Staging Area, a Main Administration Building and Shop Repair Areas. A. Type of Guard: Level 1 B. Number of Guards: Two (2) C. Duties/Standard Operating Procedures General Responsibilities for the GSA Compound shall include, but are not limited to, the following: 1) Guard No. 1 shall patrol the grounds utilizing the facilityi;s Morse Watchman data collection system. 2) Guard No. 2 shall patrol the eastem portion of the compound at the main garage facility entrance and the fueling facility during the hours of operation. 3) Guards shall be required to patrol their respective areas every 20 minutes, logging into each predetermined security checkpoint using the Morse Watchman Data Recorder. 4) Guards shall be required to complete and submit detailed security reports. 5) Guards shall be capable of utilizing two-way radios. 6) Guards shall respond to routine and emergency safety and security -related requests. 7) When an incident or an emergency situation occurs, Guards shall always gather the appropriate information regarding the matter and immediately notify the security guard supervisor; the supervisor shall then submit a detailed report to the Fleet Manager. 8) Everything and anything unusual during the Guard tour of duties shall be written daily in their Security Officer Report. This includes any minor detail (e.g. lights being out, visitors in unauthorized areas, repairs that may be required, etc.) even though the Guard may feel it is not important, a daily written report shall be completed, signed, and submitted to the Fleet Manager's office. 9) The main entrance gate to the GSA Compound shall be locked at 12:00 AM midnight, Monday through Friday. The gate shall remain locked on weekends and holidays. D. Required Equipment Radio. E. Work Schedule Page 58 of 75 Request for Proposals (RFP) 295279 1) Guard No. 1: 9:00 PM - 5:00 AM, Monday through Friday; and 24 hrs on weekends and holidays. 2) Guard No. 2: 3:00 PM - 11:00 PM, Monday through Friday during hours of operation. F. Other The GSA Compound is open to City of Miami personnel from 6:00 AM to 12:00 AM midnight, Monday through Friday (closed on City recognized holidays). Access to the compound by the general public is prohibited. 16. Bavfront Park Management Trust (the Trust) Bayfront Park is a 32 acre public park, located at 301 N. Biscayne Boulevard, Miami, Florida 33132, in the Downtown Miami area — adjacent to the Central Business District. It is the area located between the Bayside Market Place, the Hotel InterContinental, Biscayne Boulevard, and Biscayne Bay. A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties/Standard Operating Procedures General Responsibilities shall include, but are not limited to, the following: 1) A well maintained golf cart to ensure coverage of the entire facility. 2) A method of communication with the central guard office/supervisor, as well as the Miami Police Department. 3) Guard shall possess the ability to positively interact with the diverse public, both residents and tourists, who visit the facility. 4) Successful Bidder shall provide the Trust with a proposed security plan for the facility which will then serve as the standing orders for the security personnel. 5) Security personnel shall provide the Trust with daily reports of activities in the park, with incident reports for any unusual events or activities. 6) Successful Bidder shall provide a Guard who speaks English, and when necessary, a guard with the additional ability to speak a language(s) other than English. 7) The Successful Bidder shall supply the name and telephone numbers, including beeper numbers, of at least two (2) company individuals with the authority to make management decisions or address issues of concern to the Trust. 8) The Successful Bidder shall provide the Trust with evening, weekend, and holiday service, as necessary, to cope with an emergency situation which threatens public health and safety, as determined by the Trust. Contractor shall furnish on the bid form a 24-hour telephone number in the event of such an emergency. D. Required Equipment 1) Radio. 2) A well maintained golf cart to ensure coverage of the entire facility. E. Work Schedule Twenty-four (24) hours a day, 7 days a week, including holidays. J7. Miami Riverside Center (MRCI Building 444 S.W. 2nd Avenue, Miami, Florida A. Type of Guard: Level 1 Page 59 of 75 Request for Proposals (RFP) 295279 B. Number of Guards: Six (6) C. Duties/Standard Operating Procedures , 1) General Responsibilities shall include, but are not limited to, the following: The ability to patrol grounds on foot and/or via golf cart; patrol inside and outside buildings; staff the MRC main entrance security desk; ensure compliance with facility standard operating procedures; provide detailed security reports; utilize two-way radios; respond to routine and emergency safety, security -related requests, and call -outs; respond to security and fire -safety alarms; operate the facility's fire alarm panel; operate building security management system software; perform other security -related functions as required; be cordial with the public; have the ability to deal tactfully and effectively with the public and employees; and always represent the City in a positive manner. 2) Specific Duties: a. A Guard shall be stationed at the MRC main entrance security desk (i §front lobby deski") at all times 24 hours per day and seven (7) days per week. Exception is allowed only when handling an incident or an emergency situation which requires additional security guard assistance. b. If and when available, a minimum of one (1) Guard is to cover each of the following areas: the MRC front desk, the I.D. table, the metal detector machine, the City employee entrance way, and the patrol route (inside and outside of the facility). Coverage locations may be deleted and/or added at the discretion of the MRC Facility Manager. c. A Guard shall randomly patrol the inside and outside perimeter of the MRC facility, including the parking garage and parking lots. d. Guards may switch positions upon mutual consent with the Security Guard Supervisor's authorization. Guards may not be together at the same post at any moment while on duty. Exception is allowed only when switching positions and when handling an incident or an emergency situation which requires additional security guard assistance. e. When an incident or an emergency situation occurs, the Guard shall always gather the appropriate information regarding the matter and immediately notify the Security Guard Supervisor, the MRC Facility Manager and the appropriate authorities. The Guard shall always write an Incident Report and submit to the Facility Manager's office. f. It is extremely important that anything and everything unusual during their tours of duty, is written daily in their Security Officer Report. This includes any minor detail (e.g. lights being out, visitors in the cafeteria, repairs that may be required, fire alarms, etc.) even though seemingly insignificant. Write complete and precise Security Officer Reports, sign and submit daily to the Facility Manager's office. g. Guards shall be familiar and knowledgeable of all applicable, established, modified MRC policies and procedures. Said policies and procedures, including revisions/updates shall be provided by the Facility Manager to the Guards. 3) Facility Access Hours: a. Access Hours 1. The MRC building is open to the general public from 8:00 AM to 5:00 PM, Monday through Friday (and is closed on City recognized holidays). 2. The main entrance doors to the MRC building shall be locked at 6:00 PM, Page 60 of 75 Request for Proposals (RFP) 295279 Monday through Friday. The doors shall remain locked on weekends and holidays. b. General Public 1. The general public may enter the MRC building at 8:00 AM and remain in the main lobby area. At 8:00 AM the elevators shall be available to the general public. 2. Security Guards shall ensure that the general public does not access the elevators before 8:00 AM. 3. The general public wishing to visit the Building Department Permit Section may have their names added to the Building Department's Sign -In sheet located at the Security Guard I.D. table and available at 8:00 AM. 4. Access to the building after hours (after 5:00 PM) by the general public requires one of the following: visited departments shall notify Guards of visitors prior to their arrival. Guards shall maintain a record of all expected visitors, including the name and department authorizing entry. Upon visitor's arrival, Guard shall contact the visiting department and obtain access approval. Guards shall maintain a record of all visitors, including the name and department authorizing the entry. 5. After hour visitors shall be processed according to the identification requirements included in this document and the Sign -In Sheet. 6. The after hour Sign -In Sheet shall be submitted by the Guard on a daily basis to the MRC Facility Manager. c. City Employees 1. City of Miami employees carrying their City I.D. may be granted access to the MRC building. 2. Employees not carrying proper identification shall be required to follow the identification requirements as described in this document. 3. Access to the facility after hours or on weekends shall require that employees show their City I.D. and sign -in with the front desk Security Guard. The after hour sign -in log shall be submitted on a daily basis to the Facility Manager's office. 4) Identification Requirements to Access the MRC: a. All visitors shall show a valid photo I.D. (passport, driver's license, identification card or military identification) -- NO EXCEPTIONS. b. All visitor's handbags, purses, briefcases, packages, plans, etc. shall be searched or inspected before being allowed access to the building. c. City of Miami employees shall wear a City issued I.D. card at all times when inside the MRC or on its premises so as observable by the Security Guards. d. City employees not carrying their City I.D. shall go through the screening area and present a valid photo I.D. (passport, driver license, identification card or military identification) to the Security Guards. In the event that no I.D. is available, the employee's supervisor shall come down and pick-up the employee. The employee shall also sign -in with the Security Guard monitoring identifications. e. City of Miami Police Officers and Fire -Rescue personnel, when in uniform with a name tag, shall not have to wear a City I.D or sign -in. Page 61 of 75 Request for Proposals (RFP) 295279 f. Non -City Police and Fire -Rescue personnel, whether in or out of uniform, shall go through the screening area and present a valid photo I.D. g. The City of Miami Mayor, Commissioners and the City Manager shall not be required to wear a City I.D. or sign -in. Guards shall utilize the photographs displayed in the main lobby security desk to identify these officials and grant access to the facility. 5) Restricted Areas: The freight elevator is restricted to the general public with the exception of authorized vendors and maintenance staff. For all those authorized to use the freight elevator, Security Guards shall request and maintain that personi;s driver license while that person is in possession of the elevator key. 6) Main Lobby: Security Guard shall unlock the main lobby entrance doors at 8:00 AM and shall lock them at 6:00 PM, Monday through Friday. Lobby entrance doors shall remain locked on the weekends and holidays. 7) Cafeteria: a. Cafeteria doors shall be open at 7:00 AM and shall close at 3:00 PM, Monday through Friday. The Cafeteria shall remain closed on weekends and holidays. b. No one shall be allowed in the cafeteria after 3:00 PM with the exception of authorized Cafeteria personnel. Anyone found inside the Cafeteria area shall be immediately escorted out. Upon removal of the individual(s), Security Guard shall inspect the cafeteria and write-up an Incident Report. Report shall be forwarded on a daily basis to the MRC Facility Managers •office. c. A Cafeteria after-hours exception shall be made for authorized City of Miami Union meeting(s). MRC Management shall be responsible for advising Security Guards of such Union meeting(s) or any other use authorized by the MRC Facility Manager. 8) MRC Parking. Garage: a. The Parking Garage shall only be accessible to City employees with a parking access card or individuals with a valid disability permit. Concerning the same, exception shall be granted with prior coordination with MRC Management (e.g. key visitors such as judges, visiting attorneys, etc.) b. Security Guards shall verify City I.D. and disability permit cards for all those who press the i §Call Buttoni" and require access to the MRC Parking Garage. A record of all who enter the Parking Garage as a result of a "Call Button" shall be kept, including reason for access (e.g. forgot access card, special authorized permission by Management, etc.) and a weekly report shall be provided to the MRC Facility Manager's office. c. MRC parking access cards that are found shall be immediately returned to the MRC Facility Manager's office and shall be deactivated. d. Security Guards that observe or are made aware that employees are sharing or lending out their MRC parking access card shall immediately report the incident to the Security Guard Supervisor and MRC Facility Manager's office. When possible, Security Guard shall record vehicle make, model, and tag. e. No vehicle shall be towed without the verification and approval of the owner of said vehicle. It shall be the responsibility of the vehicle's owner to advise the MRC Facility Management office that their vehicle shall be towed. No tow truck shall have access to the MRC Parking Page 62 of 75 Request for Proposals (RFP) 295279 Garage without the permission of the MRC Facility Manager's office. f. At the sole discretion of the MRC Management, booting of vehicles shall take place as a result of parking violations. Security Guards shall issue a warning before a vehicle is booted. g. In order to expedite traffic during normal working hours, the Parking Garage east vehicle ingress roll -up gate shall remain open from 6:00 AM to 6:00 PM, Monday through Friday. On weekends and holidays, this roll -up gate shall remain closed and will only open with a parking access card. All other roll -up gates shall remain closed and will only open with a parking access card. h. The garage pedestrian access door shall be unlocked at 6:30 AM and shall be locked at 6:00 PM, Monday through Friday. On weekends and holidays, the garage pedestrian access door shall remain locked. These doors can only be opened with an access card. i. The north and east entrance/exit driveways shall not be used as temporary or permanent parking areas. At the sole discretion of the Security Guard, exceptions shall be allowed for quick drop-offs and other rare circumstances (e.g. large sets of plans, etc.) Security Guards shall not allow anyone to park at these locations. Emergency vehicles are the exception. Anyone found permanently parked shall be a the risk of receiving from a written warning up to and including the towing of their vehicle. Security Guards shall record the tag numbers of City vehicles who also violate the north and east entrance/exit driveway's parking restrictions. On a monthly basis, a report listing violators shall be provided to the MRC Facility Management's office. Department Directors shall be notified of employees violating the north and east entrance/exit driveway parking restrictions. 9) MRC Parking Lots: a. Parking Lot No. 16 (across from the parking garage) shall be available to City employees with a valid City parking hanging tag and for persons with a valid disability permit. Non -employees parking in Lot No. 16 shall be monitored and ticketed by the Miami Parking Authority. Parking Lot No. 16 shall open at 6:00 AM and shall close at 7:00 PM, Monday through Friday. On weekends and holidays, gates shall remain locked. Security Guards shall require proof of City I.D. for access to Parking Lot No. 17 after 7:00 PM. b. Parking Lot No. 17 is available to the general public and for overflow of City employees. Employees shall display their City hanging tag. This Parking Lot is monitored by the Miami Parking Authorities. 10) Loading Dock Entrance: Loading dock doors shall remain locked at all times when not in use. They are only accessible by utilizing a special access card (limited to MRC Management staff). 11) Security Patrol Tour of Facility a. Prior to beginning the patrol tour, Security Guard shall follow the established Patrol Tour activation of Watchman apparatus procedures. b. The building perimeter patrol tour shall take place every day from 6:00 PM to 6:00 AM, Monday through Friday, and hourly on weekends, depending on weather conditions. c. Each Security Guard shall be assigned a pass code by MRC Management. Security Guards shall never give their keys or key box pass code to anyone, including the relieving Security Guard. If a Security Guard removes these keys from the key box, the Security Guard shall be responsible for those keys while they are in their possession. When keys are not Page 63 of 75 Request for Proposals (RFP) 295279 needed or when relieved from duty, the Security Guard shall place them back in the key box. Upon departure of a Security Guard, the keys and key box shall be inspected and the pass code shall be deactivated by MRC Management. d. Security Guards shall make sure that the following is secured at the MRC facility including, but not limited to: assuring that all lights are shut off with light switches in the OFF position (including restrooms); checking all areas, including bathrooms, and ensuring that no one remains inside the building/area without proper authorization; ensuring that microwaves, coffee makers, etc. are tamed off in the break rooms; checking for anything that seems unusual or suspicious (e.g. packages, boxes, envelopes, etc.); inspecting the facility and identifying any lights (indoors, outdoors, or in the parking lots) that are not operational or are malfunctioning; identifying any repairs or maintenance that needs to be reported to the MRC Management; inspecting the hallways and stairways and ensuring that any obstructions are immediately removed; inspecting the vending machine areas; inspecting and ensuring there are no suspicious packages and following the established procedures for addressing the same; and, ensuring that the loading dock and other doors are properly secured. e. In addition, ensuring that: 1. Security Guards inspect and observe elevator functions. At any moment that an elevator is found not working properly, malfunctioning, or out -of -order, the Security Guard is to immediately contact MRC Management, their Supervisor and complete the appropriate report, including the course of action taken. 2. Security Guards shall ensure that all telephone rooms, mechanical rooms and electrical rooms are locked at all times. Mechanical rooms shall be clear of debris. For anything found inside these rooms, the Security Guards shall immediately follow established Critical Incident Response procedures. Any person requiring access to the telephone, mechanical or electrical rooms shall have authorization from the MRC Facility Manager's office. 3. If any of these rooms are found unlocked, the Security Guard shall enter the room, conduct an inspection, and secure the room. The Security Guard shall reflect in the daily report the exact time that the incident was discovered and the course of action taken. 4. If anything unusual is found, the Security Guard shall immediately notify the Supervisor and/or the Police Department. 5. A Critical Incident Response Manual shall be provided to the Guards once assigned to this facility. D. Required Equipment 1) a Radio and 2) a Golf Cart. E. Work Schedule 1) Twenty-four (24) hours a day, seven (7) days a week, including holidays. 2) Six (6) Guards - on Weekdays. 3) Two (2) guards - on Weekends and Holidays. These Guards shall perform the following duties: Page 64 of 75 Request for Proposals (RFP) 295279 Guard 1 - working the X-Ray Machines; Guard 2 - checking I.D.'s; Guard 3 - scanning all documentation; Guard 4 - working the Metal Detector Machine; Guard 5 (Supervisor) - working the Front Desk assisting the general public; and, Guard 6 - patroling the MRC building and grounds. 18. South District Police Sub -Station 2200 W. Flagler Street, Miami, Florida A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Scope/Duties The Security Guards assigned to the South District shall be primarily responsible for the stations security and for the security for all parked vehicles at the same. 1) Security Guards shall wear a full uniform with their company patch clearly visible. 2) Security Guards shall be primarily stationed at the northwest entrance door of the station, where they can maintain constant vigilance of the parking area and the entrance gates to the station. 3) Security Guards shall maintain a work hours sign in/out log, where the guards name, arrival time, and departure time shall be maintained. 4) Security Guards shall monitor the automatic gates and watch for any civilian vehicles entering the compound. 5) Security Guards shall monitor any civilian vehicles that enter the rear parking area and ascertain if the vehicle belongs to an employee or authorized personnel. 6) Security Guards shall immediately report any unauthorized vehicles that enter the secured parking area of the Administrative or Front Desk Officers. 7) Security Guards assigned to the afternoon and midnight shifts shall walk the interior perimeter of the parking area once every half hour. 8) Security Guards shall make note of any civilian, non -marked police vehicle that have been parked in the parking lot for an extended period of time without moving and report the same to the Administrative Officers. 9) Security Guards assigned to the midnight shift shall make contact with the Front Desk Officer once every two (2) hours and relay any security concerns uncovered during the perimeter checks. . 10) Security Guards shall maintain an hourly log documenting any activities that occur during their shift. Any non -City of Miami Employee visitors/contract workers shall be logged on the security log, with an arrival and departure time. The purpose of the visit shall also be logged. i.e. the cleaning crew, lawn maintenance, etc. 11) Security Guards shall not leave their post without authorization from the Administrative Officer or the Front Desk Officer. If the Security Guard has to leave for any reason, the Security Guard shall advise the Administrative Officer or Front Desk Officer of the reason for leaving and the expected time of their return. If for any unforeseen reason a Security Guard shall leave their post, the Security Guard shall notify the company and a replacement shall respond. Page 65 of 75 Request for Proposals (RFP) 295279 12) Security Guards shall monitor the parking of the marked vehicles and shall advise officers to move their vehicles if illegally parked within the compound. Security Guards shall report to the Administrative Detail any illegally parked police vehicles which are not moved and shall log the incident on the hourly log. The Administrative Sergeant shall follow up on any complaints. 13) Security Guards shall report and log any damage to the security fencing or wall, such as graffiti, etc. D. Required Equipment Radio E. Work Schedule Twenty-four (24) hours a day, 7 days a week, including holidays. J.9. Central District Police Headquarter Building 400 N.W. 2nd Avenue A. Type of Guard: Level 1 B. Number of Guards: Two (2) C. Scope/Duties The Security Guards assigned to the Central District shall be responsible for the security at the main entrance, station lobby, and rear gate. 1) Main Entrance/Lobby Detail: a. The desk shall be manned by one (1) Guard seven (7) days a week, including holidays, during the hours of 7:00 AM - 11:00 PM. b. Each Guard shall be responsible for screening all visitors and vendors coming into the building. c. The Guard shall request an I.D. from each visitor and shall issue each a Fast Pass Photo badge indicating where the visitor is going in the building. Note: There shall be no need to keep a handwritten log of visitors because the Fast Pass system shall address this automatically. d. The Guard shall assure the building's safety by requesting that all visitors entering the building place all items (bags, boxes, purses, briefcases, etc.) through the Megatometer. e. The Guard shall ensure that each visitor passes through the metal detector before entering the main lobby area. f. The Guard shall immediately notify the Front Desk Officer or Administrative Officer of any suspicious person or package attempting to gain entry into the building. g. After completing steps d, e, and f immediately above, the Guard shall then send the visitor to the front desk Officer. 2) Rear Gate Detail: a. The Rear Gate Detail is manned seven (7) days a week, twenty four (24) hours a day including holidays. b. Each Guard shall be responsible for checking all visitors, vendors, and contractors etc. wishing to drive into the police compound. c. The Guard shall get an I.D. from each visitor inside the vehicle and then issue a Fast Pass Photo badge showing where in the compound the visitor(s) is going. If the Guard feels that Page 66 of 75 Request for Proposals (RFP) 295279 there are too many individuals inside the vehicle he/she shall tell the driver of the vehicle to enter the building through the main entrance/lobby of the Police Department. Note: there shall be no need to keep a handwritten log of visitors because the Fast Pass system shall address this automatically. d. The Guard, upon the visitori;s vehicle entering the rear gate, shall write down the tag number of the vehicle on a log and that log shall be maintained inside the Guard house. e. The guard shall make sure that all Police Department employees, both sworn and non -sworn use, their departmental issued key card to gain access to the police compound. If in the event an employee does not have his/her key card with them, the Guard shall request their I.D. prior to allowing the employee access into the police compound. f. The Guard shall immediately report any unauthorized vehicle and/or person that enters the police compound to the Front Desk Officer and/or the Administrative Officer. 3) All Security Guards: a. All Security Guards assigned to City of Miami Police Department Central District shall wear a uniform issued by their company, with their company patch clearly visible on the imifomi. b. Security Guards shall maintain a work hours sign in/out log, with the date, Guards name, and arrival and departure times. c. All Security Guards shall maintain a shift log documenting any activities that occur during their shift and shall pass down this log to each new Guard for his/her shift. d. Security Guards shall not leave his/her post without authorization from the Front Desk Officer or the Administrative Officer. If a Security Guard has to leave his/her post for any reason he/she shall tell the authorizing person the reason for leaving and the expected time they shall be gone. If for any reason a Security Guard must leave his/her post, he/she shall immediately notify his/her company and a replacement shall respond to replace the Guard that is leaving. D. Required Equipment Radio E. Work Schedule 1) Guard 1: Main Entrance/Lobby, seven (7) days a week, including holidays, 7:00 AM - 3:00 PM (Shift 1) and 3:00 PM - 11:00 PM (Shift 2). 2) Guard 2: Rear Gate, twenty-four (24) hours a day, seven (7) days a week, including holidays, 7:00 AM - 3:00 PM (Shift 1), 3:00 PM - 11:00 PM (Shift 2), and 11:00 PM - 7:00 AM (Shift 3). 70. Police Auto Pound 300 N.W. 7th Street A. Type of Guard: Level 1 B. Number of Guards: One (1) C. Duties 1) The Security Company shall provide security and shall monitor the auto pound perimeters to insure that there are no breaks in the secured fenced areas of the auto pound. 2) Should the Security Company find an entry or subjects in the area, they shall immediately contact the complaint room to dispatch a police unit. Page 67 of 75 Request for Proposals (RFP) 295279 3) A log of incidents from the Security Company shall be forwarded to the auto pound detail on a weekly basis. D. Required Equipment Radio E. Work Schedule: 2:00 PM - 6:00 AM, seven (7) days a week, including holidays. 71. City Hall 3500 Pan American Drive A. Type of Guard: Level 2 B. Number of Guards: One (1)per shift C. Duties The Security Guards assigned to City Hall shall be responsible for the security at the front Main Entrance/Lobby area. 1) The desk shall be manned by one (1) Guard per six (6) hour shift, Monday through Friday. 2) Each Guard shall be responsible for screening all visitors coming into the building. 3) The Guard shall be responsible for keeping a handwritten log of visitors. 4) The Guard shall make sure all visitors are safe to enter the building by hand searching all items, (bags, boxes, purses, briefcases, etc.). 5) The Guard shall ensure that each visitor passes through the metal detector before entering the main lobby area. 6) The Guard shall immediately notify the Sergeant -at -Arms of any suspicious person or package attempting to gain entry into the building. D. Required Equipment Radio E. Work Schedule Two (2), six (6) hour shifts from 8:00 AM - 8:00 PM, Monday through Friday. May be required to work past 8:00 PM from time to time. 1) Shift 1 - 8:00 AM - 2:00 PM 2) Shift 2 - 2:00 PM - 8:00 PM 3.14. SPECIAL ASSIGNMENTS Guard services may also be requested occasion for special events sponsored by the City of Miami at these or other facilities. Notification of any non-scheduled work assignments of this nature shall be made by the appropriate Department representative to the Contractor at least forty-eight (48) hours prior to commencement of such assignments. These assignments and the number of Security Personnel required for service at each such site shall be determined and scheduled by the City. Additionally, Guard services may also be required for escort of a City employee to the City's treasury or to a bank, as designated by the City. 3.15. FAILURE TO PERFORM/PUNITIVE ACTIONS Should it not be possible to reach the Contractor or should remedial action not be taken within twenty-four (24) Page 68 of 75 Request for Proposals (RFP) 295279 hours of any failure to perform according to the Specifications in this IFB, appropriate reductions shall be made in the Contract payment. The City shall not pay for any scheduled services not received, such as time(s) a Guard is late to or absent from work. An appropriate hourly rate shall be deducted. An excessive amount of fines/deductions during the term of the Contract may result in the Contractor being cited for failure to perform in accordance with the Contract described above, and may result in the termination of the Contract. THE CITY SHALL CONDUCT PERIODIC INSPECTIONS OF UNMANNED FACILITIES TO ENSURE THE GUARD(S) ASSIGNED. TO THIS LOCATION ARE PRESENT. SHOULD THIS INSPECTION REVEAL NO GUARD AT THE FACILITY, AND SHOULD TNH; SECURITY COMPANY FAIL TO NOTIFY THE FACILITY ADMINSITRATOR OF AN ABSENCE OR LATE ARRIVAL OF THE GUARD, THE ENTIRE SHIFT OF THIS GUARD SHALL BE DEDUCTED FROM MONIES OWED TO THE SECURITY COMPANY, AND PUNITIVE ACTION FEES SHALL BE ENFORCED. The City may choose to implement punitive actions with regards to Contractor's Management and/or Guard violations. Said violations which may result in a fine of $50.00 per violation to may include, but are not limited to, those listed below. A. Management/Administrative Violations (pertaining to its Security Personnel) 1) Not properly equipped. 2) No radio or inoperative radio. 3) Inadequate literacy. 4) Improper Licenses. 5) Inadequate training. 6) Lack of contract supervision. 7) Excessive hours on duty not assigned and/or approved by the City. 8) Reassignments to a post of any guard previously suspended from duty without City approval. 9) Violation of local, state, or federal laws, regulations, or ordinances which could adversely affect service provided to the City. 10) Difficulty in speaking and/or understanding the English language as well as in the ability to be understood by others. 11) Failure to notify the City of an arrest of an employee within a twenty-four (24) hour period. B. Security Guard Violations 1) Being under the influence of alcohol, drugs, or non-prescription medications. 2) Being late for duty. 3) Inappropriate behavior (reading, lounging, inattentiveness, etc.). 4) Sleeping on duty (may result in removal from post). 5) Failure to complete and submit report(s). 6) Failure to follow post orders. 7) Abandoning post. 8) Improper or badly soiled uniforms. Page 69 of 75 Request for Proposals (RFP) 295279 9) Failure to conspicuously display on person Security Officer licenses (D) while at any post. 10) Improper licensure (not on person, expired, etc.). 11) Failure to report to duty as scheduled. 3.16. SALARIES FIourly rates shall remain constant and. as such. higher hourly rates shall not be charged for weekend days. bolidays, and special details. Proposers shall be aware that personnel requirements are subject to change based on the needs of the City and that no guarantees shall be made as to the number of hours afforded regardless of the number of personnel utilized by the City — the hourly rate shall remain unchanged. 3.17. ACCESS Security Personnel shall not be accompanied in their work area or performance of their duties by acquaintances, family members, assistants, or any other person unless the City authorizes the same. Page 70 of 75 Request for Proposals (RFP) 295279 4. Submission Requirements 4.1. SUBMISSION REQUIREMENTS Proposers shall carefully follow the format and instructions outlined below, observing format requirements where indicated. Proposals shall contain the information requested and in the order indicated. This information shall be provided for the Proposer and any Sub -Consultants to be utilized for the work contemplated by this Solicitation. Proposal Submittals which do not include the following items may be deemed non -responsive and may not be considered for contract award. Proposers shall submit responses in a hardcopy format, consisting of one (1) original and ten (10) copies, and in an electronic format via a CD-ROM. On-line submittals, via the Oracle System, shall not be accepted. Failure to do so may deem the Proposal non -responsive. PROPOSAL FORMAT THE RESPONSE TO THIS SOLICTATION SHALL BE PROVIDED IN THE FOLLOWING FORMAT — FAILURE TO DO SO MAY DEEM THE PROPOSAL NON -RESPONSIVE. THE RESPONSE SHALL BE INCLUSIVE OF A "TECHNICAL PROPOSAL" AND A "PRICE PROPOSAL" EACH OF WHICH SHALL BE IN PROPERLY LABELED, SEPARATE SEALED ENVELOPES. A. TECHNICAL PROPOSAL — SHALL CONSIST OF THE FOLLOWING: 1. Cover Page The Cover Page shall include the Proposer's name; Contact Person for the RFP; Firm's Liaison for the Contract; Primary Office Location; Local Business Address, if applicable; Business Phone and Fax Numbers, if applicable; Email addresses; Title of RFP; RFP Number; Federal Employer Identification Number or Social Security Number. 2. Table of Contents The table of contents shall outline, in sequential order, the major sections of the Proposal as listed below, including all other relevant documents requested for submission. All pages of the Proposal, including the enclosures, shall be clearly and consecutively numbered and shall correspond with the table of contents. 3. Executive Summary: Provide an Executive Summary describing elements contained within Proposer's Proposal, including such factors as Experience and Qualifications, Approach and Methodology to the Scope of Work, Financial Strength; and, information on Client References completing and submitting the Past Performance Evaluation Questionnaires. 4. Proposer's Experience and Oualifications a) Describe the Proposer's organizational history and structure; years Proposer and/or firm has been in business providing a similar service(s), and indicate whether the City has previously awarded any contracts to the Proposer/firm. Proposer should include the name of the organization, business phone/fax/email address, contact person and federal tax ID. b) Provide a list of all principals, owners, or directors. c) Provide copies of all current licenses to provide said services in the State of Florida as per the Minimum Qualification Requirements section herein this RFP. d) Provide the name of the holder of the "MB" State License, as per the Minimum Qualification Requirements herein the RFP and provide copies of the same. e) Provide (1) the number of years Proposer has been in existence, both nationally and in the Florida Page 71 of 75 Request for Proposals (RFP) 295279 market, providing proof of active status with the Florida Division of Corporations; (2) the current number of clients Proposer has, both nationally and in Florida, and (3) the primary markets served. Also, discuss specifically Proposer's involvement in providing such services, particularly in the South Florida market. 5. Proposer's Approach and Methodology to the Scope of Work a) Provide detailed plans addressing the following: 1. a staffing plan that includes an organizational chart showing key management personnel and identification of onsite management, inclusive of the number Security Guards and supervisors as reflected per the Specifications/Scope of Work section herein; 2. a technicaloperating plan describing the operating policies and procedures to be employed for the management and/or operation of all security services -- the Proposer shall also describe its approach to financial managment and administrative policies and procedures; 3. a transition plan from the current security guard services agreement in order to ensure a seamless transition (not applicable to the incumbent) in accordance with this Section herein this RFP; 4. the training methodology and approach to ensure all required training is accomplished, especially training of new employees -- also, any additional training which may not be outlined and/or required by this RFP; and, 5. the Proposer shall provide documentation demonstrating their ability to satisfy all of the Minimum Qualification Requirements as set forth in the Special Terms and Conditions Section of this RFP. b) Corporate Responsibility Proposers shall have a defined Corporate Responsibility Model that describes how they successfully integrate into the communities where they provide services, including their approach regarding compensating their employees. Proposers shall be good corporate citizens providing their employees with competitive wages, making a positive difference by supporting the local communities where they operate, and conducting themselves in an environmentally conscious manner. 6. Proposer's Financial Strength a) Proposer shall have a minimum of an "A" rating from Standard & Poor or Moody's as of the due date of this RFP, if the company has a rating from either of those two (2) agencies -- if the Recommended Proposer has no such rating because it is a non -stock organization or a non-profit entity and has no long-term debt, then the Recommended Proposer shall submit financial statements effecting a strong financial position as the City may determine, including a strong asset to liability rati icative of the same. b) List the subcontractors or subconsultants and include a brief history of their background and experience. c) Provide any other information which the Proposer deems relevant to its organization and/or its ability to provide quality security guard services to the City. 7. Past Performance Evaluation Questionnaire Information Past Performance Evaluation Questionnaires from each of the three (3) Client References identified in the Attributes to the Header section herein the RFP shall be required of all Proposers. It shall be the Proposer's sole responsibility to send out the Past Performance Evaluation Questionnaires to each Client Reference with sufficient time for the Client Reference to complete and submit the same directly to the City. Please provide your Client References with the Past Performance Evaluation Questionnaires and cover letter attached to the Header section herein and request Page 72 of 75 Request for Proposals (RFP) 295279 that your Client References submit the completed questionnaires to Pablo Velez, Procurement Supervisor, via email at pvelez@miamigov.com or via fax at (305) 400-5340. THE CITY SHALL NOT ACCEPT CLIENT REFERENCE PAST PERFORMANCE EVALUATION OUESTIONNAIRES SENT TO THE PURCHASING DEPARTMENT BY THE PROPOSER. QUESTIONNAIRES SHALL BE SENT DIRECTLY TO THE PURCHASING DEPARTMENT BY THE CLIENT REFERENCE. IT SHALL BE SOLELY THE PROPOSER'S RESPONSIBLILITY TO ASSURE THE CLIENT REFERENCES PROPERLY COMPLETE AND SEND THEIR PAST PERFORMANCE EVALUATION OUESTIONNAIRES TO THE CITY IN ACCORD WITH THE INSTRUCTIONS PROVIDED ON THE SAME. The City reserves the right to verify any such information submitted in this process. Such verification may include, but is not limited to, speaking with Client References, reviewing any and all documentation for the same, site visitations, and any and all other independent confirmation of data as the City may deem necessary in its sole discretion. B. PRICE PROPOSAL -- SHALL CONSIST OF THE FOLLOWING: The Price Proposal shall be provided as part of the response submittal in a properly labeled, separately sealed envelope. The rates provided therein shall be addressed as part of the City negotiations with the Recommended Proposer. THE U.S. DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION'S WAGE DETERMINATION 2005-2119. AS REVISED DUNE 13TH. 2011. PROVIDES A BASE HOURLY'RATE OF $10.61 FOR OCCUPATION CODE 27101. TITLE GUARD I. THIS BASE SOURLY RATE OF $10.61 SHALL BE THE MINIMUM ACCEPTABLE RATE FOR ALL THREE (3) SECURITY GUARD LEVELS. PLEASE NOTE THAT SUBMITTAL OF A LESSER BASE HOURLY RATE FOR ANY OF THE THREE (3) SECURITY GUARD LEVELS SHALL DEEM THE PROPOSAL NONRESPONSIVE. FAILURE TO SUBMIT THE PRICE PROPOSAL, IN A PROPERLY LABELED. SEPARATELY SEALED ENVELOPE SHALL DISOUALIFY PROPOSER FROM CONSIDERATION. Page 73 of 75 Request for Proposals (RFP) 295279 5. Evaluation Criteria 5.1. EVALUATION CRITERIA The Evaluation Committee shall evaluate, score, and rank all responsive proposals as follows: A. Technical Proposal (75 Points) Concerning this initial phase of the evaluation, the Evaluation Committee will evaluate and rate all proposals based on the criteria listed immediately below in this section. A Proposer may receive the maximum number of points or a portion thereof dependent upon the merit of its Technical Proposal, as determined by the Evaluation Committee. This phase of the evaluation process will consist of a review of the Proposer's Experience and Qualifications, Approach and Methodology to the Scope of Work, Financial Strength, Past Performance Evaluation Questionnaires, and Local Preference (if applicable), to assure quality services. Upon completion of this phase of the evaluation, including the scoring and ranking, the Committee may choose to conduct oral presentation(s) with the Proposer(s), which the Evaluation Committee warrants for further consideration. B. Price Proposal (25 Points) Concerning this phase of the evaluation, Price Proposals shall be analyzed based on a comparison of the "Price Proposals" received. The lowest "Price Proposal" shall be given the whole of the maximum possible twenty five (25) points. Concerning the "Price Proposal" attached herein the Header section of this RFP, the "Total Estimated Hours" is based on a three (3) year usage analysis. For each level, the multiplication of the "Base Hourly Rate", the Proposer's "Marginal Mark -Up Multiplier", and the previously referenced "Total Estimated Hours" results in the "Adjusted Hourly Rate". THE U.S. DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION'S WAGE DETERMINATION 2005-2119. AS REVISED JUNE 13TH. 2011, PROVIDES A BASE HOURLY RATE OF $10.61 FOR OCCUPATION CODE 27101, TITLE GUARD I. THIS BASE HOURLY RATE OF S10.61 SHALL BE THE MINIMUM ACCEPTABLE RATE FOR ALL THREE (3) SECURITY GUARD LEVELS. PLEASE NOTE THAT SUBMITTAL OF A LESSER BASE HOURLY RATE FOR ANY OF THE THREE (3) SECURITY GUARD LEVELS SHALL DEEM THE PROPOSAL NONRESPONSIVE. The "Adjusted Hourly Rate" Total constitutes the Proposer's "Price Proposal" and is then applied to the following formula to determine the Proposer's "Price Proposal Points": (LOWEST "PRICE PROPOSAL"/PROPOSER'S "PRICE PROPOSAL") x 25 POINTS (MAXIMUM PRICE PROPOSAL POINTS) = PROPOSER'S "PRICE PROPOSAL POINTS" This calculation will yield the "Proposer's Price Proposal Points" at an amount equal to or less than the total possible "Maximum Price Proposal Points". The points from both of the aforementioned phases of the evaluation will be added resulting in the Total Points for the whole of the Proposer's response submittal. The Evaluation Committee reserves the right to score and rank more or less than three (3) firms as it may deem in the City's best interest. Page 74 of 75 Request for Proposals (RFP) 295279 CRITERIA POINTS Technical Proposal 75 1) Experience and Qualifications (25 points) 2) Approach and Methodology to the Scope of Work (20 points) 3) Financial Strength (10 points) 4) Past Performance Evaluation Questionnaires (15 points) 5) Local Preference, if applicable (5 points) Price Proposal 25 TOTAL 100 Page 75 of 75 EXHIBIT B KENT SECURITY TECHNICAL AND PRICE PROPOSALS Please see the attached Kent Security Services, Inc., technical and price proposal submittals. Contract Hourly Rates: Security Guard, Level I: $10.61 (Base Hourly Rate to Security Guard) x Marginal Mark-up Multiplier: 1.44 = Adjusted Contract Hourly Rate: $15.28 Security Guard, Level II: $10.61 (Base Hourly Rate to Security Guard) x Marginal Mark-up Multiplier: 1.44 = Adjusted Contract Hourly Rate: $15.28 Security Guard, Level III: $15.00 (Base Hourly Rate to Security Guard) x Marginal Mark-up Multiplier: 1.31 = Adjusted Contract Hourly Rate: $19.67 In no event shall total cumulative annual compensation under this Agreement exceed Three Hundred Fifty Thousand Dollars ($350,000.00). 12 Total Annual Cost: 0 W cc 0 "2 -40 a L 2 IV; 0 0 0 0 0 0 0 0 O 00 N. Sri • N w m 0 c-i a1 %-1 • lD e- LA L L 0 0 0 0 0 0 m t- OD N N N L vi • ix; Q1 c-i r-I ei ▪ 1.4 c-1 •c- I 0 l0 t0 0 O O tf1 '{ cI Tau f ward KENNETH ROBERTSON Chief Procurement Officer September 12t, 2012 JOHNIY MARTINEZ, P.E. City Manager • SENT VIA EMAIL & FAX: aneuman(5 kentsecuritv.corr (305) 919-9590 Gil Neuman, CEO Kent Security, Inc. 14600 Biscayne Boulevard North Miami Beach, FL 33181 RE: RFP No. 295279 FOR SECURITY GUARD SERVICES CITYWIDE —PRICE PROPOSAL CLARIFICATION Dear Mr. Neuman: The City of Miami Purchasing Department has completed the evaluation of the attached Kent Security, Inc. (Kent) price proposal submittal to RFP No. 295279 for Security Guard Services Citywide. Based upon the Purchasing Department's evaluation, the proposal requires clarification concerning the "Marginal Mark -Up Multiplier' figures that were provided. The Kent price proposal "Marginal Mark -Up Multiplier" figures are actually a mark-up, constituting the difference between the "Adjusted Hourly Rate" and the "Base Hourly Rate" as provided, and not a multiplier. Based on analysis of these same "Adjusted Hourly Rate' and "Base Hourly Rate" figures, as reflected in the attached price proposal analysis, the following are the actual "Marginal Mark -Up Multiplier" figures per Level: Level I Level II Level ill 1.44 1.44 -1.31 Please indicate your agreement with the above by circling the corresponding response below. Please note that response to this request is required by no laterthan 5:00 PM this Friday, September 14th, 2012. Please send your response to Pablo Velez via email pvelez@miamiciov.com or via fax (305) 400-5340. Your interest in doing business with the City is greatly appreciated. Sincerely, rpt.: Kenneth Robertson Director/Chief Procurement Officer KRipv cc: RFP File 1 (We) agree with the "Marginal Mark -Up Multiplier" figures as provided via this letter and reflected immediately above: (Please circle one) Signature: Print Name: Disagree G i L /U�(JMArc% Date: $e 14 2012 Velez, Pablo From: Gil Neuman [gneuman@kentsecurity.com] Sent: Friday, September 14, 2012 2:18 PM To: Velez, Pablo Cc: Jerry Tollefsen; Suarez, Maritza; Gandarilla, Aimee; Vivian Cheung; Orly Alexander Subject: RE: Request for Proposals (RFP) No. 295279 for Security Guard Services Citywide -- Price Proposal Clarification Attachments: image001.jpg; Scan_Doc0034.pdf Mr. Pablo R. Velez, Please find attached the signed document agreeing to the City's Price Proposal Clarification letter. Thanks again and have a great weekend Gil Neuman KENT SECURITY SERVICES. From: Velez, Pablo [pvelez@miamigov.com] Sent: Thursday, September 13, 2012 3:47 PM To: Gil Neuman Cc: Jerry Tollefsen; Suarez, Maritza; Gandarilla, Aimee Subject: Request for Proposals (RFP) No. 295279 for Security Guard Services Citywide -- Price Proposal Clarification Mr. Neuman, Concerning the above referenced, attached please find the City's Price Proposal Clarification letter, a copy of your company's price proposal submittal, and the City's analysis of the same. Please note your response to said letter is required by no later than 5:00 PM tomorrow, Friday, September 14th, 2012. Thank you. Pablo R. Velez, Esq., CPPB Procurement Supervisor Purchasing Department City of Miami 444 S.W. 2nd Avenue, 6th Floor Miami, Florida 33130 Office: (305) 416-1904 Fax: (305) 400-5340 Email: pvelez@miamigov.com<mailto:ygonzalez(lmiamigov.com> rcid:image001.1p001CD91C5.4A0F64801 CONFIDENTIAL COMMUNICATION The information contained in this transmission may contain privileged and confidential information. It is intended only for the use of the person(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, or duplication of this communication is strictly prohibited. If you are not the intended 1 recipient, please immediately contact the sender by reply E-mail and destroy all copies of the original message. Thank you. *Please Note: Due to Florida's very broad public records law, most written communications to or from City of Miami employees regarding City business are public records, available to the public and media upon request. Therefore, this e-mail communication may be subject to public disclosure. RFP No. 295279 - Security Guard Services PRICE PROPOSAL Attachment A - Price Proposal REQUEST FOR PROPOSALS (RFP) 295279 FOR SECURITY GUARD SERVICES CITYWIDE LEVEL BASE HOURLY RATE* MARGINAL MARK-UP MULTIPLIER TOTAL ESTIMATED HOURS ADJUSTED HOURLY RATE LEVEL I 'Ib,(l Li. itc, 7 43,000 $ IS.(,Q r� L� - LEVEL 1I 1 0 • (1 1-1, (, 7 ' 7,600 . LEVEL III ISz C 4'�y� 100 11. 6,7 yyam�,, y1St" 4 A 9 A n . !'P 'T :t }, ya SP.� p� ' uh .f(\1..ivt'sr,,.,r� 4'N ty• ..) 4 `i; i �� +114.4`I' �Ot) i. RaWh �d aLy�"'1 4M 1. 'ii��i,{119 r . %�9N.4�a'{1h >tr y (,,,�] s nt iu' t ii1y KC'£{kt��i.Ni'z:'O..aeJ��:Y�1 4. '�{s�3 'V'•8,�'}�ti' j j")� Y,� yy,:� J ., k�\ih:,�X A� oP 'H .,t V��.. �yY+�iks '+gyp jhjt +� .s}�.ja��rC,M`€.. , j �y"','' hY1 4��,�,f.+.'1?Y�'92iw..�Tl�iw i'M1.rX i TOTAL PRICE PROPOSAL .. - 7, `- Y ._ ,13 o`7� .op l.J THE "TOTAL ESTIMATED HOURS" IS BASED ON A THREE (3) YEAR USAGE ANALYSIS. FOR EACH LEVEL, THE MULTIPLICATION OF THE "BASE HOURLY RATE", THE PROPOSER'S "MARGINAL MARK-UP MULTIPLIER", AND THE PREVIOUSLY REFERENCED "TOTAL ESTIMATED HOURS" RESULTS IN THE "ADJUSTED HOURLY RATE". THE "ADJUSTED HOURLY RATE" TOTAL CONSTITUTES THE PROPOSER'S "PRICE PROPOSAL" AND IS THEN APPLIED TO THE FOLLOWING FORMULA TO DETERMINE THE PROPOSER'S "PRICE PROPOSAL POINTS": (LOWEST "PRICE PROPOSAL"/PROPOSER'S "PRICE PROPOSAL") x 25 POINTS (MAXIMUM PRICE PROPOSAL POINTS) = PROPOSER'S "PRICE PROPOSAL POINTS". *THE U.S. DEPARTMENT OF LABOR EMPLOYMENT STANDARDS ADMINISTRATION WAGE AND HOUR DIVISION'S WAGE DETERMINATION 2005-2119, AS REVISED JUNE 13TH, 2011, PROVIDES A BASE HOURLY RATE OF $10.61 FOR OCCUPATION CODE 27101, TITLE GUARD I. THIS BASE HOURLY RATE_ OF $10.61 SHALL BE THE MINIMUM ACCEPTABLE RATE FOR ALL THREE (3) SECURITY GUARD LEVELS. PLEASE NOTE THAT SUBMITTAL OF A -LESSER BASE HOURLY RATE FOR ANY OF THE THREE (3) SECURITY GUARD LEVELS SHALL DEEM THE PROPOSAL NONRESPONSIVE. Company Name: \<;—, M1 i+ --SC--A-1 Company Contact Signature: Company Contact Name: "• I\ Date: (0 - t s' a o l a. Certification Statement Please quote on this form, if applicable, net prices for the 'tom(s) listed, Return signed original and retain a copy far your files. Prices should include all costs, including transportation to destination. The City reserves the right to accept or reject all or any part of this submission. Prices should be firm for a minimum of 180 days following the time set for closing of the submissions, in the event of errors in extension of totals, the unit prices shall govern in determining the quoted prices. We (I) certify that we have read your solicitation, completed the necessary documents, and propose to furnish and deliver, F.O.B. DESTINATION, the items or services specified herein. The. undersigned hereby certifies that neither the contractual patty nor any of its principal. owners o.r personnel have been convicted of' any of the violations, or debarred or suspended as set in section 18-107 or Ordinance No, 12271. All exceptions to this submission have been documented in the section below (refer to paragraph and section). EXCEPTIONS: We (1) certify that any and all. infornla.tion contained in this submission is true; and we (l) further certify that this submission is made with.out prior understanding, agreement, or connection with any corporation, firm, or person submitting a submission for the same materials, supplies, equipment, or service, and is in all respects fair and without collusion. or fraud. We (I) agree to abide by all terms and conditions of this solicitation, and certify that I am authorized to sign. this submission for the subniirier. Please print the following and sign your name: SUPPLIER NAME: E. ADDRESS; PHONEl .3C!kS) `I t c i q c) vz_otc.1.„ ipc.,• Nt.b. I Y11e -�I '1 4e rn EMALJ tsi C-U m teha e 1- -= , ,EPER• SIGNED BY: 1 TITLE. Q L Q DATE; .. .� J.�`� — / c^ &ib'fi.,llRE Tt?.f"4'1MPF.:I <ds.R:ciN, AND RETIMN TFEIS IDEll SHALT, fl,ticili LLF ,:..T IS BID. Page 2 of 75 Legal Name of Firm: Certifications VZ U%I S I rl C_ Entiity Type: .Partnersh.ip,Sole Proprietorship, Corporation, etc. Year Established:i� N Office Location: City of Miami, Miami -Dade County, f1or Other Occupational License Num..bor: Occupational. License Issuing, Agency: 1� a 1 c� Coo 1.4 Occupational License Expiration Date: Respondent certifies that (s) he has read and understood the 'provisions of City of Miami Ordinance No. 1.0032 (Section 18 -1 10 of the City Code) pertaining to the implementation of a ".First Source. Hiring Agreement.": q'es or No) Do you expect to create new positions in your company in the event your company was awarded a Contract,b' the. City? (Yes or No) In the event your answer to question above is yes, how many new positions would you create to perform this Nvork? S Please list the title, rate of pay, summary of duties, number of positions, and expected length or duration of all new positions which might be, created as a result of this award of a Contract. u OAt3 Will Subcontractors) he used? (Yes nt No) Kt, �.HQ_S Page 3 of 75 If subcontractor(s) will he utilized, provide their nurse, address and the the portion of the work they will be responsible for under this contract (a copy of their license(s) roust be submitted with your bid • response): N Please list and acknowledge all addendum/addenda received, List the addendum/addenda number and dare of receipt (i.e. Addendum No. 1, 7/1/07). Ifno addendumladden.da was/were issued, please insert N/A. fAcik�� vr) a. 1la ND2 j7/jL Refercn.ce No. 1: Name of' C'ornpany/Agency for which bidder is currently providing the services as described in this solicitation, or has provided.such services in the past: Reference No. I: Address, City, State, and` Zip for above referenceencompany/agency listed: its S S S (."- .. , ! ]e \ G`t 12�o p �2 R Reference No. 1: Name of Contact Person. and .Telephone Number for above reference. no. 1 'Reference No. 1: Date of Contract for above reference no. 1 Reference No. 2: Name of Company/A.geucy for which bidder is cutrently providing the services as described in this solicitation, or has provided such services in the past: Reference No. 2: Address, City, St te, and Zip for above reference company/agency listed: dot Hipps Reference No. 2; Name of Contact Person and Telephone Number for reference. no. 2 above r. �-� c.. 4 t F2:k � �. ���. � s- Reference No. 2: Date of Contract for above reference no. 2 obi Reference No. 3: Name of Company/Agency for which bidder is currently providing the services as described in this solicitation, or has provided such services in the past: Reference No. 3: Address, City, State, and Zip for above reference company/agency listed: Oti Page 4 of 75 Reference No. 3: Nanie of Contact Person and Teleplaone Number for above reference no, 3 Reference No, 3: Date of Contract for above reference no. 3 Pra_ii i ,a���7 .p ip' Page 5 of 75 KENT SECURITY June 13, 2012 A Security Proposal for: City of Miami RFP# 295279 • • . • • • . I A.[ .tia.tZ •14,11, . - - , KENT SECURITY June 13, 2012 City of Miami Pablo Velez Procurement Supervisor 111 SW 2nd Avenue Miami, FL, 33130 Procurement Center RE: Response to RFP# 295279, Security Guard Services To Mr. Pablo Velez: Kent Security appreciates the opportunity to submit this comprehensive response to your security needs. We have given much thought and preparation in responding to each specification and are committed to providing unrivaled security services to meet the needs of the City of Miami. Kent has been providing contract security since 1982; with offices throughout Florida, as well as New York City and Dallas, Texas. Industry -leading training is provided to our officers and those of other agencies at several Kent Academies which are headed by a former police chief and military expert. Kent Security stands as a most uncommon security firm; composed of seasoned and accessible management, with a corporate policy that delivers a distinctive security experience to government agencies. To meet your safety needs, Kent Security offers armed and unarmed security officers, roving patrol, access control, and traffic enforcement, as well as first-class hospitality. While our officers are trained at the Kent Academy to excel in advanced security protocol, our officers are also trained as courteous ambassadors for our clients. Kent officers are also CPR/AED trained and certified by The American Heart Association, and Kent's roving patrol units are equipped with this life saving equipment. Kent Security is committed to providing unrivaled security services to meet the unique needs of our governmental clients. As an innovative approach to quality control, we offerour clients the most advanced monitoring technologies available. Kent Security prevails in accountability with advanced -imaging IP cameras, GPS tracking, Post WatchTM Quality Control System, to our state-of-the-art 24/7 dispatch command center, located in our corporate office at 14600 Biscayne Boulevard. Kent Security provides protection to cities, state agencies, and the Federal government; as well as residential and commercial facilities, and schools of higher learning. Kent is equipped to handle even high profile events, such as the 2007, 2009 and 2010 Super Bowls. As often mentioned in letters from our valued clients, Kent Security is dedicated to developing long term relationships, collaborating with your management to effectively identify your critical needs and offer you custom security solutions that adapt as your needs evolve. Current governmental accounts include the following: City of Miami, City of Dallas, the City of Bal Harbour and the City of Fort Lauderdale. As a result of our broad based experience, Kent Security is uniquely equipped and educated to address the City of Miami current and future security needs. 2 We are confident we will provide the best valued services available. We want to become your trusted partner in security and continue to prove everyday that we are worthy of your complete confidence; as we fully understand the importance of having a safe and effective infrastructure. Our mission will be to create a safe environment for all of the residents, business owners, tourists, and visitors to the City of Miami. Kent is committed to provide the City of Miami with an experienced, professional management team for this project, which will be apparent in our work experience and resumes. The Project Manager assigned to this endeavor is Mr. Jerry Tollefsen who had a long and distinguished career with the Miami Beach Police Department attaining the rank of Major of Police and commanding the Patrol Division. In addition to his invaluable police background Mr. Tollefsen has gained over the last five years as the current project manager for the City of Miami Security Guard contract a thorough understanding of the policies, procedures, history and cultures of residents and visitors to the City -of Miami. Because of his experience, the City will not suffer through the normal upheaval of a vendor transition. Kent Security will bring to the City of Miami the necessary experience and expertise to hit the ground running and minimize avoidable mistakes. If selected to be the security provider for the City of Miami, Kent pledges to do what is needed to assure successful project execution, and complete client satisfaction. Thank you for your time and thoughtful consideration. We hope that you will consider Kent Security as your partner in providing consistent excellent service. We look forward to the opportunity! Sincerely, Gil- Neuman Chief Executive Officer KENT SECURITY 9 pritractHotder 3 KENT SECURITY EXECUTIVE SUMMARY 4 COMPANY CONTACT INFORMATION CONTACT & PROPOSAL SUBMITTER: Gil Neuman, CEO Phone: 305.919.9400 Fax: 305.919.9590 Email : gn euman@kents ecurity .com OTHER INFORMATION: EIN# 59-2234701 DUNS# 10-197-2362 KENT COMPANY OFFICERS LICENSES: • Incorporated 1982 • B License #B- 001317, BB2800063, BB2900004, BB9800029 • A License # A-950073 • D License # D 58900105 SPURS# F592234701006 GSA # GS-07F-0540T Orly Alexander, Chief Financial Officer Corporate Headquarters — 305.919.9400 X205 Email — oalexander a@kentsecurity. com Gil Neuman, Chief Executive Officer Corporate Headquarters — 305.919.9400 X206 Email — gneuman@kentsecurity.com Shelton R. Blackwell, Jr., President Corporate Headquarters — 305.919.9400 X252 Mobile Telephone — 954.661.6294 Email — sblackwell@kentsecurity.com KINT;SECLIRITYII.' 14600 Biscayne Blvd. North Miami Beach, FL 33181 800.273.KENT (5368) www.kentsecurity. com 5 KENT AT A GLANCE • Established in 1982 • Local, Regional, and National Customers • Regional Florida Offices in Miami, Ft. Lauderdale, Delray, Naples, Tampa • National Offices New York and Dallas • Over 1,400 Employees • Licensed and Certified Training Academies • American Owned and Operated • Non -Publicly Traded Company • GSA - Federally Approved Security Service Vendor (Contract # GS-07F-0540T) • State Certified MWBE — Minority/Women Business Enterprise • Heavy Recruitment of Former Law Enforcements, Military, and College Graduate Personnel • Anti -Terrorism Division • K-9 Training and Services Available • Lecture Series Partnership with University of Miami (Topic: Terrorism) • Partnership with FISI- cutting edge technology division with: Access Control Technology Intrusion Detection System Alarm Systems Barrier Arms SmartPass (Vehicle Access Control) CCTV (Closed Circuit Television Systems) Facial and Voice Recognition System Introducing: Virtual Guard ` Contracted as Security Providers for 2007, 2009, and 2010 NFL Super Bowls • Multiple City Contracts Providing: Armed and Unarmed, Access Control, Weapon Detection Services, etc. Contracts include: City Halls, Municipalities, Commercial and Residential Properties, Schools, Water Treatment facilities, and Special Events. • Strategic Partners with Security Consulting, Investigative Support & Conflict Resolution Experts • Generous Employee Benefits- Top Medical, Dental, 401K, Paid Vacations, etc. Named one of South Florida's Top Companies by South Florida CEO Magazine • Consistent Executive Management and Employee Continued Education and Training • 6 EXECUTIVES AND MANAGEMENT Management and Supervisory Personnel The most vital part of our success story has been and will continue to be our people. To ensure a seamless continuation of security services for City of Miami, our highly trained and professional management team will be overseeing this project. Kent will re -assess the security situation in the City of Miami and will adapt policy and protocol to best suit the changing needs of the City of Miami. Kent Security's management is second to none and serves you with a wealth of law enforcement, security and management experience. Our management team prides itself on being the most customer service orientated and proactive team in the industry. You will find that our management is committed to providing real solutions, immediate attention, and effective results for any security related challenge you may encounter. Kent Security focuses on developing partnerships with our clients that inspire confidence and trust. Our wide range of expertise, together with our advanced technologies allows adapting to every security situation. From personnel and procedures to technology solutions our entire team is available to you 24 hours a day, 7 days a week. Executive Management Team: • Gil Neuman, CEO • Orly Alexander, CFO • Shelton R. Blackwell, Jr., President Operations Management Team: • Jerry Tollefsen, President Government Division • Jorge Castro, Vice President of Operations (Secret Clearance, NSA) • William Budd, Director of Kent Academy (Top Secret Clearance, NSA) • Alan Blaker, Communications Manager • Merrett Stierheim, Strategic Management Consultant • Sergio Pereira, Strategic Management Consultant *Please see attached resumes of our highly qualified Key Personnel 7 GIL NEUMAN C.E.O. Education /Training: B.S. Electrical Engineering, Florida Atlantic University Prior Related Experience In its 28th Year, Kent Security has expanded its service from South Florida to the southeastern region of the United States. At the helm of this family - owned operation for 20 years, is Gil Neuman. Overseeing and directing the growth from an idea on a napkin to a security corporation that employs over 1,400 officers providing an estimated 30,000 hours per week of security protection; Mr. Neuman leads Kent Security with diligence and pride. Specializing in the design of microprocessors, Mr. Neuman earned a Bachelor of Science degree from Florida Atlantic University. This provided the insight to push Kent into the future with advanced technology in the early 1990's. Since then, Mr. Neuman implemented business and security strategies that have made Kent Security one of the largest locally -owned security firms in Florida; while rising to the position of Chief Executive Officer. Gil Neuman has been the driving force that directed the company to provide quality service to commercial properties, residential associations, educational facilities, governmental agencies, and high profile special events like the Super Bowls of 2007, 2009, and 2010. Mr. Neuman is married with three children and emulates his family values at the office; while there may be well over a thousand employees, each can expect a phone call wishing them a happy birthday or a thank you and congratulations on milestone employment. Mr. Neuman carries this philosophy over to his involvement with the community as well, by generously donating to many causes and taking a seat as a Board Member to the Youth Crime Watch (of America) and to the Temple Kol Ami. Responsibilities: • Directs Business Development/Marketing Strategies Team • Directs Executive Management Team • Profit and Loss Analysis • Directs Current Expansion Efforts of a Regional Security Provider for the Eastern United States • Directs Florida Integrated Systems Inc. • Minority Share Holder • Leads a company that provides approximately 20,000 hours of billable service a week, through seven offices across the U.S. SHELTON BLACKWELL President Education /Training: Basic LEO — South West Florida LEO Academy K9 Handler — Charlotte County Sherriff s Office SRT — FL SWAT Association Prior Related Experience: Hendry County Deputy Sherriff • Set record in Hendry County for Largest Drug Seizures • Narcotics Supervisor • SRT Operations Coordinator • K9 Handler • Corrections Officer Shelton Blackwell Carries a strong police background that serves his position well. Shelton became a police officer in 1994 for Glades and Hendry Counties, where he served many positions including, K9 Handler, SRT member, and then operations coordinator of the SRT division. Mr. Blackwell conducted narcotics operations for Florida Department of Law Enforcement (FDLE), and assisted the Secret Service in an undercover capacity. He set many records both for annual arrests in a year and for the largest narcotics seizure, advancing to the rank of Sergeant of Narcotics Division, before he was shot in the line of duty in August of 2000. After spending six months in rehabilitation he returned to the force for a short time. However with a wife and two young children, he felt he would best serve his family in a career that did not place him directly in the line of fire. Shortly after, Mr. Blackwell began his transition. He arrived at Kent Security in 2004 as an armed officer and advanced a short time after to Road Supervisor. Because of his excellent command of law enforcement and management ability, he was promoted to District Manager. Shelton's skills were continuously recognized as he was promoted to the Vice President of Naples and later Vice President of Palm Beach for one year before he was again promoted to President in November of 2007. Responsibilities: • Directs Operations and Develops Policy and Procedures • Supervises eight managers and five offices • Approximately 16,000 hours of security service a week • Customer Retention — ensures client satisfaction • Business Development • Develops Recruiting Programs • Risk Analysis • Profit and Loss 9 'JERRY TOLLEFSEN President Government Division Education/Training: B.A. Public Administration, St Thomas University, Miami, FL A.A. Miami Dade Community College Drug Unit Commander's Academy (DEA) Fredericksburg, VA Caribbean Police School — FBI and International Criminal Investigative Training Assistance Program Prior Related Experience: Sergeant — US ARMY Miami Beach Police Department 1973 — 2001 Major — Patrol Division Commander — Strategic Investigations Unit Executive Officer — Criminal Investigations Division Commander — Patrol Division, 3`d Platoon Lieutenant - Patrol Division Sergeant — Patrol Division Jerry Tollefsen joined the Miami Beach Police Department in 1973 and rose through the ranks, retiring as a Major of Police in charge of the Patrol Division. During his time of service to the City of Miami Beach, Mr. Tollefsen commanded the Criminal Investigations Division, the Narcotics Unit, The Tactical Team (SWAT) and the Field Officer Training Program. Mr. Tollefsen designed the concept for the Financial Crimes Task Force, implemented a sector plan that placed emphasis on accountability to the community, initiated the San Jose Model of training new officers, and even created and organized three department sponsored SWAT schools that received national accreditation. Today Mr. Tollefsen is using his extensive experience and expertise in the role of President of Kent Security Services Government Division. Included in his responsibilities are the entire City of Miami and the City of Bal Harbour. Responsibilities: • Directs Operations and Develops Policy and Procedures • Training of all security officers • Scheduling staff hours • Manage payroll matrices • Approximately 5,000 hours of security service a week • Customer Retention — ensures client satisfaction 10 JORGE CASTRO Vice President Education/Training: B.S. Criminal Justice Administration, University of Phoenix, Ft. Lauderdale, FL Prior Related Experience: Correctional Officer, Miami FL Auxiliary Police Officer, Florida Highway Patrol, Miami, FL Police Officer,. Hialeah Police Department Private Investigator Director of Security, Securitas Director of Security, Allied Barton Federal Law Enforcement Officer, Department of Homeland Security — U.S. Coast Guard Mr. Castro began his law enforcement career in 1993 as a correctional officer in Miami, FL. In 1995 He served with the Florida Highway Patrol. Later Mr. Castro joined the Hialeah Police Department before making his transition into the private sector as a private investigator. In 2003 Mr. Castro began serving his country and is currently a 3`d class petty officer Port Specialist with the United States Coast Guard Reserve. Mr. Castro's roll in Kent Security is as the Vice President, where he supervises six managers and more than 475 supervisors and officers. Responsibilities: • Conducts Site/Officer Inspections • Quality Control — Contract Monitoring • Ensures Client Satisfaction • Develops Site Specific Training • Implements Personnel and Procedure Changes as Needed • On Call 24 Hours a day, 7 Days a week 11 WILLIAM LAWRENCE BUDD Director of Kent Academy Education Canbourne University, London, United Kingdom Ph.D., Emergency Management, International Perspective, 08/04/2004 Columbia Southern University, Orange Beach, Alabama Ph.D., Business Administration, 03/09/2001Florida International University, Miami, Florida Master of Public Administration, 08/06/198 Bachelor of Science in Criminal Justice; Minor: Sociology, 03 / 19 / 1975 Profile Results -driven executive/general manager with domestic and international experience and highly developed skills in operations, finance, strategic planning, business and organizational development. Tenacious and creative capacity builder and problem -solver that consistently optimizes solutions, improves productivity, boosts confidence and outpaces expectations. Skilled negotiator and communicator who builds and maintains sound relationships, fosters growth and has a track record for optimizing staff performance and efficiencies. Professional training American Management Association Chicago Technical College: Structural Engineering Crime Scene investigations Dale Carnegie: Public Speaking Florida Department of Law Enforcement: Executive Management Management of police training programs, IACP United States Department of State/United Nations: International Peace Keeping Operations National Interagency Incident Management Systems (NIIMS), U. S. Coast Guard Hazmat, Port Security, Investigations, Environmental and Marine Science, Military instructor, U. S. Coast Guard Florida Private Security Licenses, "D" , "G", "C", W, & DI, active since 2002 Military U. S. Coast Guard (Retired 2000). CEMST7. Maritime Port Security, Hazmat, Environment and pollution investigator, Explosives loading supervisor, Dangerous cargo shipping and handling, Port facilities and shipboard security inspector. Special Agent, CG Intelligence. Held security clearances LI.S. Navy and Naval Reserve. Underwater Warfare specialist. Held security clearances Professional History 2007 to Present Consultant, P&L Security, Law Enforcement Specialist (contractual) 2005 / Sep -Oct Disaster Response Team 1992 to 2007 Adjunct University Professor 2002 To 2005 Director, Transition Of Government, United Nations / United States Department Of State Mission In Kosovo (Unmik). Contract Police Executive (Dyn Corpint'l /Civilian Police Int'l). 12 2000 To 2001 Miami -Dade County Community CoundlMiami, Florida Planning and Zoning Board Member 1992 To 2000 Chief of Police, City Of North Bay Village Civic Activities: 04/00 to 04/O1 Miami -Dade County Community Council Member, District 5 Miami -Dade County, Florida Planning and Zoning Board Publications: -FORWARD, Unspoken Dialogue, 2nd Ed., Rail, Robert R., Ph.D., Varro Press, 2006 13 MERRET STIERHEIM Strategic Management Consultant Education Mr. Stierheim graduated third in his class with a Master's Degree in Governmental Administration from the Wharton Graduate School, University of Pennsylvania and earned a Bachelor of Science in Commerce and Finance from Bucknell University, where upon graduation, he was awarded the Outstanding Student Achievement Award from the Wall Street Journal. Mr. Stierheim has received an Honorary Doctor of Law degree from Barry University and an Honorary Doctorate in Humane Letters from St. Thomas University in Miami, Florida and is an Air Force cadet graduate who served as a First Lieutenant Navigator from 1953 to 1957. Professional Experience More Impressive than his education however is his professional experience working within the government of South Florida. Mr. Stierheim interned and later served as Assistant City Manager in Miami, from 1959 to 1967; as Clearwater City Manager from 1967 to 1973; and Pinellas County Administrator from 1973 to 1976. In 1976 Mr. Stierheim first served as County Manager with Miami -Dade, from 1976 to 1986 and successfully supervised a $ 5 billion countywide infrastructure expansion. It included the construction of the Miami Metro Zoo, the downtown library, and cultural complex, the Government Center, several regional parks, libraries, water, sewer, and solid waste facilities, and the county's mass transit system — Metrorail and Metro mover. He also dealt with a number of events with national repercussions including when the community assimilated more than 160,000 refugees from Cuba (Mariel Exodus) and Haiti. In 1980, he helped restore law and order after severe civil disturbances and joined community leaders to address the social inequities that sparked the disturbances. Many of those programs are still in place today. After nearly ten years as County Manager, Mr. Stierheim stepped down after being recruited as CEO of the Women's Tennis Association, which included Chris Evert, Martina Navritilova, Pam Shiver, and other tennis professionals. As CEO, he is credited with making women's professional tennis more international in its scope, doubling prize money, expanding the tiered feeder system of professional tournaments and establishing a player's pension plan. 14 In 1990, Mr. Stierheim was appointed President and CEO of the Greater Miami Convention and Visitors Bureau (GMCVB), a marketing not -for -profit organization with 1,100 corporate members whose mission is to promote Miami -Dade County as a convention, business, and leisure destination. Working with government and industry leaders, Mr. Stierheim established the Bureau's first dedicated advertising fund with a value exceeding $5 million. When crimes against tourists in 1993 threatened the community's number one industry, he lobbied for more tourist signs, law enforcement programs, and community awareness of the importance of the visitor industry. Mr. Stierheim's efforts led to Miami -Dade experiencing its best tourism years ever in 1995, 1996, and 1997. For his work, he was awarded the 1996 Tourism Professional of the Year, by the local visitor industry. In 1996, as pro bono City Manager of the City of Miami, Stierheim prepared and administered a financial recovery plan when the city faced bankruptcy. In 1997, he completed the required courses from Purdue and Calgary Universities to become a Certified Destination Management Executive. Because of this extraordinary base of experience, education, and ability to analyze and improve diverse situations, we believe Mr. Stierheim is the perfect candidate to assist in the oversight of this project. He has repetitively demonstrated extremely strong moral fiber and integrity along with the ability to transform a less than ideal situation into excellence. 15 SERGIO PEREIRA Strategic Management Consultant Sergio Pereira, president of Meridian International Group, Inc., began his career in government in the early 70's in Newark New Jersey. He steadily rose through the ranks of government culminating in the appointment by the Dade County Mayor and Board of County Commissioners to be the Chief Executive Officer for Dade County, the third largest local government in the nation. He served a population of 2.1 million, managed a budget exceeding $4 billion and employed over 28,000 people. Miami -Dade County is the umbrella government for over 27 municipalities. In this capacity, he was responsible for the development of unprecedented, award winning initiatives pertaining to land use, planning, environmental protection and recreation. In addition, Mr. Pereira served as City Manager for the City of Miami and in 1979 was appointed by President Jimmy Carter as his special advisor for the refugee matter, a position he held for two years at the White House. Mr. Pereira is also Vice Chairperson of the Little Havana Activities & Nutrition Centers, the president of the Board of Directors for the Nat Moore Foundation and a member of the Board of Directors for the South Florida Golf Foundation. 16 CORPORATE SOCIAL RESPONSIBILITY Kent Security understands the importance of helping others in our community. Members of our management team fmd time to become involved with many causes. Kent's CEO, Gil Neuman is a highly involved board member on Youth Crime Watch of America, as well as a collaborator for The City of Miami's "Teach -Learn -Play" program, and the Temple Kol Ami. The President of the Government Division Gerard Tollefsen is a member of The Dade County and Florida Association of Chiefs of Police. Mr. Neuman is also a member of The Dade County Association of Chiefs of Police. Kent Security is a corporate sponsor of the Switch Board of Miami and Youth League Football. Our CFO, Orly Alexander has served the Community as both a Board Member and a Director for Several Organizations such as Hillel Community Day School, The Shul, Israel Defense Forces, and the Central Agency for the Jewish Education. She is currently an active Board Member for the Greater Miami Jewish Federation. She resides as "Founder" of Mount Sinai Medical Center. One of her proudest accomplishments was to take part in an organization called "Larger than Life"; which sponsors children with cancer to travel to the United States to visit Mickey Mouse at Walt Disney World. In recognition of her outstanding achievements, Orly was honored at the 21 st Annual Israeli Film Festival. Our Operations Manager, Jorge Castro has been a volunteer head football coach since June of 2004, for the Hialeah Optimist Club & the Extreme Youth Football League organized and managed by the Orange Bowl Committee. He has also been involved with Habitat for Humanity for the City of Miami since 2005. Habitat for Humanity' OPTIMIST INTERNATIONAL KENT SECURITY PROJECTS OF SIMILAR SCOPE AND REFERENCES 18 PROJECTS AND REFERENCES Kent Security has had the privilege of performing security for Cities, Commercial and Residential Properties, Schools, and Special Events, as well as high profile clients and multi -million dollar projects for more than 30 years. We have a wealth of knowledge and experience that exceeds most companies in the industry. Below is a list of dients and projects we currently serve, and former large scale projects we have successfully completed. City of Miami Contact: Major Jorge Gomez 400 N.W. 2nd Avenue, Miami Florida 33128 (305) 579-6952 Jorge.gomez@miami-police. org Service Provided: From April 2007 - Present Project Manager: Jerry Tollefsen Kent Security is the exclusive security service contractor to the City of Miami. Kent Provides guard service, access control, weapons screening, physical inspections, use of metal detectors, X-Ray systems, and roving patrol for 21 city-wide locations. These include: the Police Department, City Hall, Miami River Complex, Bayfront Park, Dinner Key Marina, Marine Stadium Marina and Miami Marina. The services provided to the City of Miami not only demonstrate Kent Security's ability to provide service to government clients, but the ability to provide services to accommodate a large range of scope and size contracts. The facilities we protect range from Police Headquarters, to marinas. As a measure of success, Kent has received multiple letters praising our Security Officers' performance from various City officials, including the Chief of Police. Approximate contract value: $3,000,000.00 annually Bal Harbour Police Department Contact: Chief Thomas Hunker 655 966 Street, Bal Harbour Florida 33154 (305) 866-5000 Thunker@balharbourflorida. com Service Provided: 1998 — Present Project Manager: Jerry Tollefsen Kent Security works in close partnership with the Bal Harbour Police Department. Kent provides access control services for Bal Harbour Island being one of the safest communities in South Florida as featured on an NBC 6 News Report. Services include access control of both vehicular and pedestrian gates and providing video surveillance equipment to the police department. This is an outstanding example of Kent Security's service to Governmental entities. With more than 300 vehicles including occupants and pedestrians on a daily basis, our guards have very extensive expertise in ID procedures. The contract consists of approximately 168 hours per week. Approximate contract value: $160,000.00 annually 19 Florida Department of Transportation Contact: Nilo M. Villena 3400 West Commercial Boulevard, Fort Lauderdale, Florida 33309 (954)777-4096 Nilo . villena@dot. state.fl.us Service Provided: July 2009 Present Project Manager: Jorge Castro In July of 2009, Kent Security was selected to be the security contractor that provides protection services to the Florida Department of Transportation. Kent Security provides roving bicycle patrol to ensure the safety of the employees and visitors to the district headquarters bldg of FDOT. This client is another example of Kent Security's dedication to serving government and municipalities. Approximate contract value: $53,000.00 annually City of Fort Lauderdale Contact: John D. McDowell 100 N. Andrews Avenue Fort Lauderdale, FL 33301 (954) 828-5770 JMcDowell@fortlauderdale.gov Service Provided: June 2008 — Present Project Manager: Shelton Blackwell and Jorge Castro Kent provides armed and unarmed security at multiple locations for the city of Fort Lauderdale. Kent gives service to the City's Public Works Department facilities, including water treatment plants and facilities, and administrative buildings. Kent also protects the administration, staff, and visitors of the City of Fort Lauderdale. The contract consists of about 20,556 hours. Approximate contract value: $86,580.00 annually S.A.F.E. Management of Florida, LLC (Super Bowl) Contact: James McIntyre, President S.A.F.E. Management of Florida, LLC 1 Stadium Place, Jacksonville, FL 32202 (904) 633-6182 safeeventfl@safemanagement.net Project Manager: Louis Tehrina Kent Security was selected by S.A.F.E. Management to be their primary subcontractor and perform all onsite security for the 2007, 2009, and 2010 Super Bowl events. This service included maintaining perimeter integrity of the Super Bowl site by securing the event site before, during, and after the game. Kent was in charge of screening all vehicles entering and leaving the site, access control, ingress and egress points, perimeter control, player monitoring, securing the site after hours, as well as crowd control. Service for each event began in November and culminated at the Super Bowl games at Dolphin Stadium in Miami and Tampa. On each game day, Kent Security provided more than 900 Security Officers. The Super 20 Bowl allows Kent Security to demonstrate its outstanding ability to meet shifting needs in a variety of environments and maintain control of situations even under extreme circumstances. Estimated contract value: $500,000.00 for 4 months Collier County; Collier Voting Contact: Jennifer Edwards, Supervisor of Elections 3301 E. Tamiami Trail Naples, FL 34112 (239) 252-8450 Fax (239) 774-9468 SupervisorOfElections@CollierGov.net Colliervotes. com Project Manager: Adoni Kokkinos Kent Security was selected by Collier County to monitor 4 weeks of early voting at polling stations, delivered ballots to stations, provided daily guard service for 'Pick up and transport of completed ballots to Collier County Government Complex Ballot Storage Facility. Kent Security was able to adjust staffing schedules in order to deal with an unprecedented voter turn -out and an extension in polling times when ordered by Governor Crist. 21 GSA Contract Holder • As previously mentioned, as of September of 2007 Kent Security has been GSA approved to perform and provide security services and systems for government agencies. Contract No. GS-07F07F-0540T GSA WMB Certified Contract HoEtier Kent Security is also a certified Woman Owned Enterprise in the state of Florida where our headquarters are located. State of Florida Minority Business Enterprise Certification Kent Security Services is certified as a Minority Business Enterprise under the provisions of Chapter 287, Florida Statutes for ----n one yeal' penadfrom. AO' 9, 2009 to A1,919, 2010 Fla.+da Deportment ("Management SCISYM S.�c;een�:.ta.. t SnAvt, Dian.de u9e.rs•w+ea..•w,.•+awr.,,1...,1.Irks so»xo•t e.6... cl3.23,79.99w•esu4f10913..+« ....n».9� . 22 IRECRUITING, SELECTION, AND HIRING STRATEGIES KENT SECURITY 23 CONTENTS • Equal Employment Opportunity Clause • Drug -Free Workplace Policy • Drug and/or Alcohol Testing Consent Form • Recruitment • Selection Strategy • Retention And Personnel Development 24 EQUAL EMPLOYMENT OPPORTUNITY Kent Security is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, religion, color , sex, national origin, marital status, citizenship status, disability, or any other protected status in accordance with the requirements of all federal, state, and local laws. NO HARASSMENT POLICY Kent Security does not and will not tolerate any type of harassment of our employees, applicants or customers. The term harassment includes, but it is not limited to, slurs, jokes, and other verbal, graphic or physical conduct relating to an individual's race, color, sex (including same -sex sexual harassment), religion, national origin, citizenship, age, or disability. Harassment also indudes sexual advances, requests for sexual favors, offensive touching, and other verbal, graphic, physical conduct, or electronic communications (e-mail) of a sexual nature involving either members of the opposite or the same sex. DRUG -FREE WORKPLACE POLICY It is the purpose of Kent Security to help provide a safe and drug -free work environment for our clients and employees. With this goal in mind, we have established the following policy for existing and future employees of Kent Security, Inc. Kent Security explicitly prohibits: • The use, possession, solicitation for, or sale of narcotics or other illegal drugs, alcohol, or prescription medication without a prescription on Kent Security or client premises or while performing an assignment. • Being impaired or under the influence of legal or illegal drugs or alcohol away from Kent Security or client premises,- if such impairment or influence adversely affects the employee's work performance, the safety of the employee or of others, or puts at risk the reputation of the dient and/or Kent Security, Inc. ■ Possession, use, solicitation for, or sale of legal or illegal drugs or alcohol away from Kent Security, Inc. or client premises, if such activity or involvement adversely affects the employee's work performance, the safety of the employee or of others, or puts at risk the reputation of the client and/or Kent Security, Inc. • The presence of any detectable amount of prohibited substances in the employee's system while at work, while on the premises of Kent Security or its clients, or while on Kent Security, Inc. business. "Prohibited substances" include illegal drugs, alcohol, or prescription drugs not taken in accordance with a prescription given to the employee. Kent Security, Inc. will conduct drug and/or alcohol testing under any of the following circumstances: • Random Testing: Employees may be selected at random for drug and/or alcohol testing at any interval determined by Kent Security. • For -Cause Testing: Kent Security, Inc. may ask an employee to submit a drug and/or alcohol test at anytime it feels that the employee may be under the influence of drugs or alcohol, including, 25 but not limited to, the following circumstances: evidence of drugs or alcohol on or about the employee's person or in the employee's vicinity, unusual conduct on the employee's part that suggests impairment or influence of drugs or alcohol, negative performance patterns, or excessive and unexplained absenteeism or tardiness. • Post -Accident Testing: Any employee involved in an on-the-job accident or injury under circumstances that suggest possible use or influence of drugs or alcohol in the accident or injury event may be asked to submit a drug and/or alcohol test. "Involved in an on-the-job accident or injury" means not only the one who was or could have been injured, but also any employee who potentially contributed to the accident or injury event in any way. If an employee is tested for drugs or alcohol outside of the employment context and the results indicate a violation of this policy, or if an employee refuses a request to submit to testing under this policy, the employee may be subject to appropriate disciplinary action, up to and possibly including discharge from employment. In such a case, the employee will be given the opportunity to explain the circumstances prior to any final employment action becoming effective. At the employee's request, drug and/or alcohol resources and/or assistance is available by contacting the Kent Security Human Resource Department. In the event of award, Kent Security will take any further measures, if required, to fully comply with the . bid requirements of a Drug -Free Workplace Program stated in the RFP including the material requirements of the Mandatory Guidelines for Federal Workplace Drug Testing Programs from the U. S Department of Health and Human Services. Supervisory/Management Responsibility Training: Supervisors will be -responsible for the overall -job performance of those they supervise. They have a significant role in establishing and maintaining all of Kent Security, Inc.'s programs. Once annually supervisors will be trained on how to implement and enforce this policy. The training is not intended to train supervisors to be drug or alcohol abuse experts, counselors or to conduct medical evaluations. Supervisors are not required to undertake any actions beyond their normal supervisory responsibilities. Employee Education: Kent Security, Inc. will provide drug and alcohol awareness information to all employees. This will include Kent Security, Inc.'s policy on drug and alcohol abuse, information on the magnitude and dangers of drug and alcohol abuse, and the availability of counseling and treatment through the employee assistance program. 26 Responsibilities of Coworkers: All employees are expected to be concerned about working in a safe environment; they are responsible for reporting any knowledge of any violations of the intent of this policy to their immediate supervisors. False accusations will result in disciplinary action up to and including termination of employment. Employee Assistance Program (EAP): Kent Security, Inc. recognizes that drug and alcohol abuse can be successfully treated and is committed to helping employees who suffer from these problems, while holding them responsible for their own recovery. Kent Security offers an employee assistance program (EAP) benefit for employees and their dependents. The scope of this benefit is providing information and referral numbers to the employee. It is the employee's responsibility to ensure the treatment facility provides Kent Security, Inc. with the necessary documentation to establish compliance with the employee's rehabilitation obligations. If the EAP determines a referral to a treatment provider is necessary, the employee is responsible for the full cost of these services. RECRUITMENT SELECTION AND HIRING STRATEGY Kent Security knows that the heart of its success lies in its Security Officers and has always maintained an industry leading recruitment program. Kent Security has created a comprehensive recruiting campaign to meet these needs. Kent Security offers a generous compensation package and a very friendly environment to work in. It is these factors which have contributed to Kent Security being one of the most sought after security companies to work for. It is also these attributes which have caused Kent Security to be recognized in many periodicals, and receive various industry awards. The first phase of recruitment will be the most aggressive and will consist of dedicated recruiters visiting corrections and law enforcement academies. Kent Security also will be holding job fairs with military recruiting agencies to attract and assemble qualified applicants from other sectors induding veteran Security Officers. Kent Security will also be utilizing other mediums to attract officers. These methods will be far reaching, not only within the state of Florida but throughout the entire south-eastern United States. This effort will continue indefinitely after the initial staffing is complete. The next step in our recruitment strategy is to recognize which candidates will provide the finest service to the City of Miami. Each candidate must meet strict standards of oral and written communications, fluency in the English language, pass a fingerprint background check, fulfill all training requirements, have requisite experience, enjoy serving others, and possess an affable personality. As mentioned above, we are targeting those with a substantial security, police, corrections, and military background, and our recruiting efforts clearly target these select groups. If a suitable position is available that matches the abilities of the applicant, the applicant must then successfully pass a comprehensive background examination which may include a polygraph examination and psychological evaluation. The entirety of this is in compliance with qualifications set forth on the Security Guard Specifications of the RFP: • Background and criminal checks through the Florida Department of Law Enforcement (FDLE), Florida Criminal Information Center (FCIC), and National Criminal Information Center (NCIC) • Proprietary background examinations — Intellicorp, LexisNexis • Polygraph Examination • Broad-spectrum drug screening • Security license checks ■ Reference checks (local and out of state) ■ Previous employment check • Driving history check 28 • Psychological evaluation (Armed Security Officers) • Neighborhood check (Armed Security Officers) Following the background checks a physical examination is administered to the applicant to include: ■ Screening for communicable diseases • Vision screening, to include ability to determine colors ■ Hearing screening • Speech screening • Urinalysis drug testing Once the background checks and medical exams have been successfully completed, the applicant is sent for an interview with an Operations Manager to evaluate compatibility to a specific post and the security team currently providing services there. From there, a complete uniform supply and employee handbook is delivered and reviewed. Finally, our senior operational personnel meet with and assign the new officer to a site specific training program. Our recruiting efforts are not only focused on bringing new highly skilled and qualified individuals to our company, they also focus on identifying and promoting talented and driven individuals within our company. Kent Security has many internal candidates which are qualified to hold the positions of unarmed officers, armed officers, supervisors, Operational Managers, and Security Directors. All files will be available to the City of Miami upon request. Kent Academy is well respected throughout the industry, and other companies actually send their officers to train at our academies. We also conduct State required renewal training courses for veteran Security Officers whose license(s) will soon expire. 29 RETENTION AND PERSONNEL DEVELOPMENT While continuing education is a key component in our personnel development plan it is certainly not the only dimension. Kent Security believes in promoting officers who demonstrate superior abilities and dedication. A perfect example of this is Mr. Shelton Blackwell, the President of Kent Security. He began . his careerr as an . unarmed Security Officer after being wounded in the line of duty as a Hendry County K9 Handler. Due to his outstanding work and experience he was continuously promoted, until he reached his current position. This model is applied to throughout our company. One of the responsibilities of the Management Team is to identify exceptional officers who display supervisory or management capability and mentor those employees so they can reach their full potential with Kent Security Services. Kent Security encourages employees' efforts to continue their formal education. In order to promote this further, Kent Security makes every attempt to schedule officers currently enrolled in institutions of higher learning in sucha way that they can attended requisite courses at their institution of enrollment. This indudes, when possible, granting temporary leave to officers and supervisors who require it to fulfill educational needs. Kent Security also believes employees should be given the opportunity to serve their communities and supports efforts to join civic associations and participate in local government. Employee retention is a challenging goal for the security industry. Our company has been able to effectively reduce turnover rate by offering: higher than industry standards wages, superior training for all security officers, a comprehensive employee health and dental program, and a company matching 401K savings program. It is this holistic approach to developing each employee and serving their specific needs, combined with higher wages, superior training, benefit package, and a personal family environment that has made our company so well regarded by security officers. This philosophy has allowed us to choose from our enormous talent pool. 30 IrLTRAINING KENT SECURITY 31 CONTENTS ■ Standard Security Officer Training Procedures • Emergency Procedures • Scope of In -Service Training • AHA Certified AED/CPR Training • Kent Security Master Security Officer Program • Site Specific Training ' B.A.T. Business Against Terrorism (See Attachment) Recognition of Improvised Explosive Device 32 TRAINING STANDARD SECURITY OFFICER TRAINING PROCEDURES Kent Security has long recognized that the goal of training is to increase proficiency and build confidence. This is accomplished in state sanctioned, certified training centers with veteran training officers and state- of-the-art teaching materials to administer both the Unarmed and Armed license courses. The Kent Academy is directed by former police chief and military expert, William Budd, Ph.D. The following is the course outline for unarmed certification at the Kent Academy: • Conflict Resolution Awareness o Recognizing Conflict o Solution Considerations o Situational Dialogue o Mutual Resolution Outcomes • Legal Issues and Civil Liability; Security Officer's Legal Power and Limitations o Statutory Legal Authority, Ch. 493 F.S. o Private Property vs. Public Property o Contractual Obligations / Responsibilities o Negligence / Failure to Perform o Use of Force / Arrest and Detention o Tort Law, Civil Law, Criminal Law • Basic Emergency First Aid- AED/CPR Heartsaver by the American Heart Association o AED — CPR Training: American Heart Association o First Aid o Limitations to Assisting o Good Samaritan Act • Emergency Procedures o Power Outages o Flooding Situations o Fire Detection / Prevention o Evacuation Procedures o Emergency Communications o Police, Fire, or Rescue Needs • Ethics and Professional Conduct o Code of Conduct o Professional demeanor / Behavior o Deportment o Uniform Standards o Confidentiality o Duty Assignments 33 o Public and Human Relations o Interpersonal Relations o Supervision of Juveniles • Observation Techniques and Report Writing o Workplace Familiarization o Standard Shift Reports o Interview Techniques o Incident Reporting o Types of Reports o Quality and Accuracy in Writing o Completing and Submitting Reports • Patrol Techniques O Foot Patrol O Vehicular Patrol O Bicycle Patrol O Facility Ingress and Egress o Parking Management o Crime and Accident Prevention o Safety in the Workplace o Crime Scene and Accident Scene Protection • Proper Use of Equipment o Proper Use and Responsibility o Uniform Maintenance o Use of CCTV Equipment O Proximity Guards, Degi Readers O Key Control o Equipment Inventory o Telephone and Radio Usage / Proper Care o Reporting Equipment Deficiencies o Cleanliness of Work Area • Disaster and Emergency Procedures O Hurricane Preparation /Response o Tornados, Fires, Floods o Disaster Security Operations o Crowd Control o Fire Detection, Suppression, and Life Safety 34 • Specialized Training Prior to assignment all Security Officers assigned to the City of Miami will be required to attend a specialized training program designed to facilitate a smooth transition and provide a basic understanding of the City of Miami. o B.A.T o Post orders for City of Miami o Quality of Life Issues and How they Affect Perception of Safety o Customer Service o Parameters of patrol areas and beats for the City of Miami In addition all new employees are required to attend our Kent Security Orientation class. This two (2) day class outlines our company's policies, procedures and culture. We provide the employee with a clear understanding of what is expected from them and the service levels we provide our dients. Customer Service training is emphasized as well as interpersonal communication and report writing in the course. Kent Security continues exceeding the state requirements by training and certifying all of its Security Officers with the cooperation of The American Heart Association in the use of AED's and CPR. This training not only occurs in the classroom, but is also conducted on site. This process enables security officers to deal with an emergency situation when it occurs using the same equipment, in the same location. The officer reacts out of musde memory, so that even the most stressful situation is handled professionally and effectively. Academically, Kent Security continues its excellence with an industry leading program of additional training. Much of this curriculum is certified by the Department of Homeland Security, such as the "Get Ready Now" program, or the Federal Emergency Management Agency's "Are you ready" instruction. Kent Security also partners with "Professional Security Training Network" (PSTN) for curriculum development, and refers to FEMA and OSHA for practice standards. SCOPE OF IN-SERVICE TRAINING Kent Security will develop together with the City of Miami input; an "on -site" training program for all of your facilities. The training will be thoroughly developed by the Supervisor. The training will consist of but not limited to: • Patrol Duties and Routes • Access Control Procedures • Emergency Procedures — Fire, Water Leaks, Equipment Malfunction and Damage, etc. • Alarm Procedures • Emergency Contact Procedures • Reporting Procedures • Lock Up Procedures • Site specific procedures and adjustments as needed 35 The minimum hours of required of "on -site" training for all personnel will be determined by the complexity of any procedural changes. We anticipate operational meetings with your representatives. From these meeting we will generate Post Orders that will be the foundation of training and performance standards for the Security Officer. Every quarter, the officers will receive additional training hours as required, and the team will evaluate performance, and develop solutions to issues that may arise. 1. Upon being assigned a new post, and prior to beginning to work independently, each Security Officer will be trained at the post by the Supervisor and become familiar with the Standard Operating Procedures. 2. The length of the required training will be determined by the Supervisor. 3. Training will cover the following subjects: 3.1 Security Officer's Duties 3.1.1 Access Control 3.1.2 Key Rounds 3.1.3 Emergency Procedures and Contacts The Security Officer will be trained on the appropriate steps to take in major emergency situations (fire, attack, natural disaster, etc). Additionally, the Security Officer will be shown the location of the Emergency Contact List and provided with his or her own copy. Each Security Officer should be trained on the numbers to call and the situations. 3.1.4 Required Forms 1.1.4.1 Daily Activity Report When roving, the Daily Activity Report will be filled in to include day, time, equipment used, the route followed, any additional information required. 1.1.4.2 Incident Report In any case of irregular, suspicious or out of the ordinary event, an incident report will be filled out and given to the Field Supervisor. The white copy will be given to the property manager and the yellow copy will be taken to the Kent Office. 3.2 Security Schedule and Matrix Each Security Officer will verify the schedule given to him or her by Human Resources with the Supervisor, to eliminate any mistakes and conflicts in scheduling. The Supervisor will train the Security Officer in reading and understanding the Scheduling Matrix. The Supervisor will verify that each Security Officer is aware of and familiar with the regulations concerning call outs and the steps to be taken when requesting a relief or a change in schedule (whether it is on a temporary or permanent basis). 36 3.3 Radio Procedures Each Security Officer will be shown the location of the radios, and trained on their use and recharging procedures, to include required reports between positions and Security Officers and time intervals. 4. For each Security Officer trained, the Supervisor will fill in a Training Checklist Form. The form will be signed and dated by the Security Officer and the Supervisor performing the training. KENT SECURITY MASTER SECURITY OFFICER PROGRAM Kent Security strives to continuously improve our standards and procedures; and this philosophy is promoted company -wide. One of the ways we accomplish this is through our in -field security officers. Kent has developed a program that not only improves our officers' skill -set, but encourages our officers to continue striving forward, and has contributed to improved retention. The Master Program is a 40 hour intensive course; intended for the most responsive and responsible officers, with a 90 percentile pass requirement. The following is the course outline for certification in the Master Program: FEMA / OSHA STANDARDS • Environmental Safety 4 hours • Safety in the Workplace 2 hours o Hard Hat Areas, Safety Vests, Gloves, etc. 1 hour o Radio Communications 1 hour • Adverse Working Conditions 2 hours • Recognizing Hazardous Situations 2 hours • AED-CPR and First Aid 4 hours • Metal Detectors (use and operation, of) 2 hours HazMat • Hazardous Material Identification and Recognition 4 hours • Specialized Equipment 1 hour o Material Safety Data Sheets (MSDS) 2 hours o Fire Control Panels / Zone Recognition 2 hours • Fire Prevention, Safety and Mitigation 4 hours • Emergency Notification and Responses 2 hours 37 DISASTER SITUATIONS • Natural Disasters • Security and Recovery Operations 2 hours • Field Communications 2 hours • Adverse Working conditions 2 hours • Safe Operation Methods 2 hours • Terrorism • Recognition and Awareness 2 hours • History of Terrorism 2 hours • Objectives of Terrorist Organizations 2 hours • Pre Incident Indicators 2 hours • Common Terrorist Cell Organization 1 hour • Goals of Terrorist Organizations 1 hour • Common Characteristics 1 hour • General Targets of Terrorism 2 hours • Reporting Possible Incidents 1 hour • Post -Incident Actions 1 hour CUSTOMER SERVICE • Conflict Resolution 3 hours • Problem Solving 2 hours • Dealing with Aggressive People 2 hours • Dealing with "Street" People (Homeless) 2 hours • Recognizing Signs of Anger (Body Language) 3 hours • Crowd Control 4 hours • Public and Human Relations 4 hours • Bike Patrol Operations 16 hours • Bi-Annual Refresher Training 16 hours SPECIAL EVENTS • Super Bowl and Pro Bowl 8 hours • Crowd Control 2 hours • Traffic Control and Direction 2 hours • Observation Skills 2 hours 38 What is OPERATION B.A.T Operation B.A.T. is a counter terrorism awareness program sponsored by the Miami Police Department. The initiative utilizes existing public/police partnerships to detect, deter, dissuade and discourage terrorism. The combination of public/private partnership coupled with terrorism awareness training and focused communications is a formula that the Miami Police Department employs successfully in crime prevention strategies. Operation B.A.T. will now expand this existing partnership and utilize those core strategies as a foundation for this innovative program. Business Against Terrorism (B.A.T.) is based on the idea that certain legitimate businesses and industries may be exploited by terrorists who portray themselves as honest customers seeking to purchase, lease or somehow appropriate certain material, licenses and/or services to covertly support a terrorist plot. It encourages private citizens to remain vigilant and to report any incidents which appear unusual. It does not, however, encourage private citizens to take direct action. MEDICAL (CARDIAC) EMERGENCY RESPONSE Kent Security has teamed up with the American Heart Association to offer our dients total protection. Kent has AHA certified AED/CPR Heartsaver instructors on staff. These AED/CPRinstructors are also our Kent Academy instructors that certify and train our licensed Security Officers above the State of Florida guidelines. All supervisor and roving patrol vehicles may be equipped with Heartsavers, at an additional cost. American Heart Association® Learn and Live. 39 111C OPERATIONAL PLAN KENT SECURITY 40 OPERATIONAL PLAN This Operational Plan is designed to address the security needs of the City of Miami. Kent Security understands the unique challenges presented that will require top-notch security personnel to provide dependable security to residents, visitors and tourists. It is imperative that the Security Officers assigned to the City of Miami are well rounded and actively vigilant at all times. Have zero language barriers and can remain focused during peak hours. Security officers assigned to the City of Miami will have three primary functions: ■ Deter crime through uniform presence and patrol techniques reinforcing the idea that the City of Miami is a safe destination to visit • Observe and report any suspicious or criminal activity, being an additional set of eyes and ears for the City of Miami Police Department • Security officers will be ambassadors for the City of Miami, not only assisting citizens but also capable of directing visitors to points of interests In other words, the City of Miami will require Kent Security to staff the positions with the most professional Security Officers in the industry. Your security vendor cannot be one-dimensional. You will require a vendor which can provide you with on -site supervision, access control, security camera monitoring, aggressive management, and outstanding customer service. You will need a vendor who desires to forge a partnership with the City of Miami and places a priority on developing sound working relationships with the city's management team. Your security vendor must hold its security officers, management, and support staff to high standards of accountability. Kent Security is committed to providing you with a second to none Operations Team and Security Staff to ensure the success of your security program. Project Manager The Project Manager is responsible for all security services. His duty is to implement an operational strategy that fits the requirements of the City of Miami. • The Project Manager will also meet with the Contract Administrator and Facility Administrators on a regular basis. At these meetings the Project Manager will solicit feedback from these stakeholders on how effectively Kent Security is meeting their expectations • Oversee the selection of all personnel assigned to this contract • Ensures proxiguard reports are checked weekly and are done properly • Carry out disciplinary action of Kent personnel, discharge personnel if necessary 41 • Oversees all training programs for the City of Miami project including in-service training initiatives • Reviews all polygraph examinations ' Inspect Officers unannounced monthly on all shifts • Develop emergency procedure plans for the community in case of natural, as well as man- made disasters SUPERVISION Kent Security places a premium on quality control. Front Line Supervision (Site Supervisor) is a vital part of the quality control process. Field Supervisors for our company will be responsible for ensuring that the performance of our security officers meets the requirements and expectations of the City of Miami. Kent Security recognizes how valuable asset field supervisors are and will only hire the most experienced supervisors for the project. Each supervisor assigned to the City of Miami will have a minimum of 2 years experience as a security supervisor. Supervisors also: • Evaluate uniforms, equipment, and paperwork of personnel, measure their alertness, their current knowledge of the post, and gather feedback on how we can improve service • Ensure all on duty security officers have a valid security license on their person and the Kent Security identification card is properly displayed at all times. • Document an.Officer(s) not performing to the City of Miami and/or Kent Security standards • Assist Officers resolving conflicts and disputes, as well as general access control issues • Provide extra security presence to any area experiencing an increase in criminal behavior or quality of life issues, i.e. pan handling • Respond to calls for assistance from security officers • Monitor radio transmissions and maintain radio contact with Security Officers • Pass down incidents, information, and directives to the on -coming shift • Report equipment and radio failures to Kent management • -Document the performance of the Officers who are excelling 42 SECURITY OFFICERS Kent Security will provide Security Officers who meet the minimum requirements for all three levels of experience to the City of Miami, as a listed requirement in the Security Services RFP. Kent Security boasts the requisite background to select and training quality security officers to meet the needs of City of Miami. Kent will provide the City of Miami with Security Officers whom: • Trained and certified in first aid and rendering Cardiopulmonary Resuscitation • As ambassadors security officers will be able to provide information such as directing visitors to restaurants or points of interest in the City of Miami • Security Officers shall take proper steps to prevent unauthorized entrance and access to the facility and screen visitors, employees and residents • Security Officers shall report security/safety violations and suspicious or criminal acts. • All Security Officers furnished to the City shall make and submit daily written reports to the Facility Administrator, regarding any problems or incidents occurring during his/her shift • Know their weekly schedules and daily arrival and departure times • Document conditions requiring Police or Fire Department response • Follow all Post Orders strictly and dutifully • Make no public statements about the site, and treat sensitive and confidential information with extreme care • Are completely fluent in English • Possess superb hospitality skills TRANSITIONAL PLAN Realizing the importance of a smooth transition with the addition of 13 new facilities to the current contract, Kent Security's objective is to avoid any disruption at those facilities and accelerate the learning curve for all parties involved. Phase 1: Initial meeting • Immediately after award of contract, the Project Manager will meet with the Contract Administrator and new Facility Managers • Establish a 24 hour channel of communication with City staff and Kent Security senior staff personnel • Review post orders for the 13 additional facilities and make revisions if necessary • Review all beats and patrol areas Phase 2: Physical inspection 43 • Prior to start up a physical inspection of each location, post/beat will be conducted by the Project Manager and Kent supervisors • Determine the placement of Proxiguard points • Introduce Kent staff to Police and Facility Managers assigned to the areas Kent will be patrolling • Review crime stats and calls for service if necessary Phase 3: Specialized Training • All security officers selected for the City of Miami contract will complete the specialized training program prior to their assignment • This training program is designed to facilitate a smooth transition to the new facilities added and provide a basic understanding of the City of Miami Phase 4: Start up • Kent Security officers who are selected for the City of Miami contract who have met the requirements are assigned and posted • At completion of their first week of service, Kent personnel will be evaluated by the Kent supervisors. Project Manager will meet with the contract administrator and facility managers and assess first weeks performance and correct any deficiencies • At the completion of second week, Kent supervisors will evaluate the personnel and determine their effectiveness. The Project Manager will meet with the contract administrator and facility managers and assess first two weeks performance • Additional management and supervision will be provided to the new facilities if needed and will remain as long as necessary to ensure our performance meets the standards of the City of Miami Phase 5: Post transition • Following the transition period the quality control program of Kent Security will ensure that the levels of security and safety achieved during the transition will continue • Because your needs change Kent Security will maintain the initial flexibility and intensity of the transition period throughout the term of the contract. The most visible result of this process will be a dramatic increase in the level of security service delivered to the City of Miami 44 45 IIQUALITY CONTROL AND MONITORING KENT SECURITY 46 QUALITY CONTROL ASSURANCE AND CONTRACT MONITORING Of great. importance to the City of Miami, is that Kent Security also places a premium on Quality Control technology and methods to ensure that our Security Officers' performance meets or exceeds your expectations. We aggressively seek, create, and implement cutting -edge technology solutions to enhance our management team's ability to hold our officers accountable for their performance on every shift, every day. Our Quality Control methods allow Kent's management and supervisory teams the ability to monitor employee performance with proper reporting and real-time observation. QUALITY CONTROL AND CONTRACT MONITORING TECHNOLOGY For quality control assurance, Kent Security has invested in a state-of-the-art 24/7 Dispatch Command Center located at 14600 Biscayne Boulevard, which serves our clients nationwide. Dispatch Communications Manager, Alan Blaker, has seen many changes at Kent Security Services over the past twenty years. He has watched first-hand as Kent grew from a small operation to the largest private -owned security firm in south Florida, and he has gained an impressive repertoire of knowledge along the way. Mr. Alan Blaker personally recruited by owners of Kent Security is responsible for all communications and dispatch operations. Today, Alan is a key member of the Kent Security operation because of his diligence, professionalism, and his ability to coordinate and maintain the security of Kent's clients. At the disposal of those working in the Dispatch Center is the contact information of every Officer working for Kent Security Services. This information is particularly important when emergency call -outs occur; it enables Kent Security to fill any vacancy of a post at any time. The command dispatch center also serves as the Emergency Operations Center (EOC) for Kent Security Services. The EOC is backed up by a 50 000 watt generator with a fuel supply that can power headquarters for one week. Kent Security has a contract with a fuel company to supply additional fuel if needed. The EOC. communication system is supported by four satellite cell phones. In addition to contact information; also available at the EOC is the schedule of every employee assigned to our five offices. This information allows Kent Security to quickly transition to alpha/bravo staffing. In the event of a hurricane or civil disorder Kent Security has the ability to move assets from any of our five offices to the affected location. ADVANCED IMAGING I.P. CAMERAS Kent Security will install I.P. cameras in all fixed posts for the City of Miami contract. These images are sent via the internet to our Dispatch Command Center and displayed on multiple large screen plasma televisions. • Allows Kent's management, supervisors, and dispatchers the ability to monitor officers • Enhances our ability to hold our Security Officers accountable for their actions • Images available to law enforcement for evidentiary purposes or clients review • Images are archived on a dedicated server for six months • Provided at NO COST to the client 47 POST WATCH (SCHEDULE MANAGEMENT SYSTEM) Kent Security has implemented a computer based telephone schedule management system which ensures the dispatcher that shifts and shift changes have successfully been completed. Each Post's schedule is downloaded and updated into the computer system on a daily basis. When an officer reports to work he or she will: • Will call a toll free number from a designated telephone from the Post. • The system will answer the telephone after the "caller ID" has been established. The system will only accept calls from a designated telephone number from each Post. • The officer will be prompted to enter their employee ID number • The officer has "clocked in" and begins their shift • The officer also repeats these steps once his or her shift is complete. "Clock out" The system will alert and advise the dispatcher of the following issues: • If an officer has failed to "dock in" or "clock out" ■ If an officer has attempted to "clock in" from an unauthorized telephone number • If an unscheduled officer has "docked in" at a Post In event the system alerts the dispatcher the following steps are taken: • Dispatcher calls the Post to ascertain why the officer has not "docked in" • Dispatcher may order the Field Supervisor to respond • Dispatcher calls the Security Officer's personal telephone numbers in an attempt to locate him or her ■_ Dispatch advises the Supervisor and Operations Manager assigned to the Post of an "open" or uncovered shift (If the Post is 24 hours a day, the Security Officer on duty is required to stay at the Post until properly relieved) • Shift coverage arrangements are made POST CHECK (AUTOMATED TELEPHONE CHECK SYSTEM) Kent Security has developed a computer based automated telephone Post Check system that calls each post during the overnight hours. The Post's schedule is downloaded and updated into the computer system on a daily basis. When the system calls the Post and an officer answers the phone, he or she is prompted to enter their personal four (4) digit code, followed by the pound sign (#). This system can be programmed to: • Call the Post from every ten (10) minutes, to calling the Post every two (2) hours • Date, time, and officer's code that was entered is recorded and archived • Call records are archived for investigatory purpose for a term of six (6) months 48 If an officer fails to enter his or her correct four (4) digit code followed by the pound sign (#) the system: • Alerts the dispatcher ' The dispatcher contacts the officer by telephone and inquires to his or her condition and reason for incorrect entry • The dispatcher may order the Field Supervisor to respond to the post, if deemed necessary, to inspect the officer • Management is notified by dispatch if deemed necessary GPS TRACKING Each security officer and Field Supervisor will be issued a Motorola 900MHz digital radio with global positioning system. The Dispatch Command Center can track each Security Officer and Field Supervisor. This allows dispatchers, and management to: ▪ Review radio transmissions that are stored as audio files on the hard disk and are logged in the event log with date and time indication and playback capability • Monitor a roving Security Officers activities in real-time • In the event of an emergency, can locate the dosest Field Supervisor and or Kent Security manager to the facility ▪ Review archived activity reports for a period of six (6) months ▪ Identify a roving Security Officers' position during their shifts • A monthly GPS and voice transmission report will be available for the City of Miami (Please see attached FCC license and letter) 49 PATROL MANAGEMENT Kent Security has available, at no additional cost to our clients, the ProxiguardTM Patrol Management system. The system's software would be maintained at the Kent corporate office or installed on a computer located within the on -site office (if provided). The "probe" locations are approved by the City of Miami's Management Staff and installed by Kent Security personnel. ProxiguardTM reports, complimented with the GPS tracking reports, portray an excellent overview of the Officers' activities. This is another tool used in quality control assurance. Some great features of the ProxiguardTM include: • Client has 24/7 access to ProxiguardTM reports (client specific) via the intemet with a Kent issued username and password. • Reports can be generated as frequently as the client desires. • The system archives the downloaded data indefinitely from the very fu-st day the system was installed. • The system denotes the amount of time that has lapsed from checkpoint to checkpoint. • Requested information can be downloaded to Microsoft Excel and emailed directly to property management. • Can be managed on site, on a daily basis, by a client representative (Please see attached ProxiguardTM report) REPORTS. FORMS, AND CHECKLISTS: Reporting events, activities, and the condition of equipment is a Security Officers' duty. Kent Security issues generic forms and reports for our Officers to complete as well as site specific forms that provide our clients with information that they need to address their needs. Examples of each report and form have been provided at the end of this section. KENT SECURITY SERVICES, INC. ISSUED REPORTS: Daily Activity Reports: ■ Documents the hour by hour conditions and activities the Security Officer has encountered. Incident Reports: ■ Documents specific events or actions taken by an officer that may be of interest to our clients. This report is more detailed then the Daily Activity Report: 50 • Criminal Activity ' Suspicious Person(s) or Vehide • Fire ■ Water Leaks ■ Equipment Failures • Alarms • Open or Unsecured Doors • Security Breach • Any "Event of Interest" to the client Performance Improvement Action Report: • Designed to both document and improve poor performance • Early warning signs enable us to remove employees that do not meet the State of Florida's standards • Progressive discipline policy, which ensures fair and impartial treatment of Kent Security employees Officer Inspection (Field Supervisors): ■ This report documents a Field Supervisors interaction or inspection of an officer on post. The Field Supervisor forwards this form to the management team for review and further corrective actions if needed. This reports rates: • Alertness • Grooming and Hygiene • Completeness of Uniform • Quality of Uniform • Cleanliness of Work Area • Condition of Equipment • Officer's Attitude • Communication Skills • Knowledge of Duties • Training provided to the officer • Supervisor comments • Officer in possession of security license or Acknowledgement card • Officer in possession of their Kent Security identification card 51 EQUIPMENT Kent Security issues a variety of equipment for our Security Officers to implement during their shifts. If the City of Miami requires specialized mission specific equipment, Kent Security has the resources and ability to meet those needs. The below sections will cover standard issue equipment that our officers will posses for your variety of security service needs. Uniforms (Per Officer): ■ White Uniform Shirts with Kent Security Patches on Each Arm • Dark Blue Pants with White Stripe on the outside Hemline • Blue Tie with Kent Security Service Mark (Kent "K") • Black Belt • Gold in Color "Kent" Security Badge • Gold in Color Whistle Set • Yellow Braid • Kent Security Military Style Hat • Kent Security Jacket Communication Equipment (Per Security Position): • Two -Way Radios with chargers to communicate with security employees • Radios will be GPS equipped for tracking purposes Safety Equipment (Per Security Position): • Cell "Mag-Lite" style flashlight • "Kent Security" rain coats (various sizes) • Reflective Traffic vest • "Caution" barrier tape • Binoculars ' Digital Camera Reporting and Misc Equipment (Per Security Position): • Clip boards • File box • Log Book • Incident Reports ' Daily Activity Reports • Payroll and Scheduling Reports • Site Specific Reports ■ Maintenance Request • Damage or Malfunctioning Equipment ■ Light Replacement Report • Any Site Specific Report Required • Office supplies — pens, paper dips, stapler, etc. 52 Medical Equipment (Per Security Position): • Standard First Aid Kit • Latex Gloves • Kent Security Officers will be AED/CPR certified. AED/CPR equipment is available upon request if this service is desired, for an additional cost. Vehicles: • Standard vehicle issue is typically current year model Honda Civic, clearly marked • Electrically powered golf carts with security lights and rain cover • John Deere Gator all -terrain, heavy-duty vehicle z Site ERLA?t£S 2009/03/07 16:1 53 FISI TECHNOLOGY FISI is one of Kent Security's subsidiaries. FISI is our technology division that allows us the rare ability to merge security manpower with electronic security measures, in order to provide a complete, seamless solution to even the most complex access control challenges. FISI' s trained security consultants bring their vast technology know-how to every client inquiry; to solve your security challenge. FISI consultants and technicians are extraordinarily well versed in: • Closed circuit television systems (CCTV) • Advanced -Imaging IP Cameras • Perimeter intrusion detection systems • Vehicle access control systems • Door access control systems • Biometrics • Remote video monitoring • Gate arms and swing gates • Introducing: Virtual Guard • Facial and Voice Recognition System FLORIDA INTEGRATED SYSTEMS i KENT SECURITY CONCLUSION We hope you have found this proposal comprehensive and uniquely relevant to your needs. Our goal is to provide you with a blueprint of the services, training and overall quality we offer the City of Miami with our security team. Please, if you have any questions or concerns do not hesitate to contact us, all of our management is available to further explain every service and recommendation in detail anytime you wish to address them. Once again thank you for your interest, support and business. 55 Catariraeau &Givens; P.A.: Certifie& Public Accountants JOE A. CATARINEA U, CPA CONNIE F. CATARINEA U, CPA, CVA Email: accountants@catarineaucpa.com www.catarineaucpa.com 8000 S.W. 117th AVENUE, SUITE 204 • MIAMI, FLORIDA 33183 _." '.P.HONE (3.05) 596=7883 • FAX (305)"596=4577" Independent Accountant's Review Report To the Officers and Directors of Kent Holding Group, Inc. and Subsidiaries and Kent Security Services, Inc. 1 North Miami Beach, Florida , We have reviewed the accompanying combined balance sheet of Kent Holding Group, Inc. (consolidated with its subsidiaries, Florida Parking Systems, Inc:, Florida Integrated Systems, Inc., Kent of Naples, Inc., Kent Security of Palm Beach, Inc., Security Consulting, Inc., and G & S Investments of Miami, Inc.) and its affiliate, Kent Security Services, Inc. (collectively hereinafter referred to as the "Company") as of December 31, 2011, and the related combined statements of income, retained earnings and cash flows for the year then ended. A review is substantially less in scope than an audit, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion. Management is responsible for the preparation and fair representation of the financial statements in accordance with accounting principles generally accepted in the United States of America- and for - designing, implementing, and maintaining internal control relevant to the preparation and fair presentation of the financial statements. Our responsibility is to conduct the review in accordance with Statements on Standards for Accounting and Review Services issued by the American Institute of Certified Public Accountants. Those standards require us to perform procedures to obtain limited assurance that there are no material modifications that should be made to the financial statements. We believe that the results of our procedures provide a reasonable basis for our report. Based on our review, we are not aware of any material modifications that should be made to the accompanying financial statements and schedules in order for them to be in conformitywith accounting principles generally accepted in the United States of America. P. A Catarineau & Givens, P.A. Miami, Florida 33183 April 28, 2012 Member of American and. Fl, ri 7, 77. , Kent Holding Group, Inc. and Subsidiaries and Kent Security Services, Inc. <>. Combined Balance Sheet December 31, 2011 ASSETS CURRENT ASSETS: Cash $ 22,303 Certificate of deposit - restricted 23,079 Accounts receivable, net of allowance for doubtful accounts (Note 2) 1,790,928 Due from stockholders (Note 8) 1,541,234 Prepaid expenses 174,341 Unbilled revenues 172,265 Due from related parties (Note 6) 1,008,756 Inventory 14,491 Other current assets 83,067 Total Current Assets PROPERTY AND EQUIPMENT, NET (Note 4) OTHER ASSETS: Deposits Mortgage escrow Total Other Assets 4,830,464 1,124,427 43,971 19,346 63,317 TOTAL ASSETS $ 6,018,208 LIABILITIES AND SHAREHOLDERS' EOUITY CURRENT LIABILITIES: Accounts payable - trade Payroll taxes payable Accrued expenses Current portion of notes payable (Note 7) Due to related parties (Note 6) Customer deposits Total Current Liabilities LONG-TERM DEBT: Uniform deposits Notes payable, net of current portion (Note 7) Total Long-term Debt SHAREHOLDERS' EQUITY: Common stock (Note 9) Retained earnings Total Shareholders' Equity TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY See accountant's review report and $ 408,907 102,488 752,741 63,671 141,676 205,041 1,674,524 143,479 3,715,363 3,858,842 630 484,212 484,842 $ 6,018,208 Kent Holding Group, Inc. and Subsidiaries and Kent Security Services, Inc. Combined Statement of Income and Retained Earnings For the Year Ended December 31, 2011 SALES COST OF SALES GROSS PROFIT SELLING, GENERAL AND ADMINISTRATIVE EXPENSES INCOME FROM OPERATIONS OTHER INCOME (EXPENSE): Interest income Interest expense $ 21,440,056 17,183,611 4,256,445 3,588,094 668,351 9,280 (329,751) Total Other Income (Expense) (320,471) NET INCOME 347,880 RETAINED EARNINGS - BEGINNING OF YEAR 296,332 LESS: DISTRIBUTIONS 160,000 RETAINED EARNINGS - END OF YEAR $ 484,212 CAP arrnnntonec roviaw rannrh and Live Report : KENT SECURITY SERVICES, INC. D-U-N-S® Number 10-197-2362 Endorsement/Billing Reference: PLennyp@dnb.com D&B Address-- • Address 14600 Biscayne Blvd North Miami Beach,FL - 33181 Phone 305 919-9400 Fax Location Type Headquarters Web www.kentsecurity.com Company Summary Score Bar PAYDEX® 0 77 Commercial Credit Score Class 0 3 Financial Stress Class 0 3 Credit Limit - D&B Conservative 100,000.00 D&B Rating CC4 Endorsement: PLennypQdnb.com - Currency: Shown in USD unless otherwise Indicated M D&B PAYDEX® D&B PAYDEX® 77 Lowest Risk:100;Highest Risk :1 When weighted by amount, Payments to suppliers average 5 days beyond terms D&B 3-month PAYDEX® Public Filings 3-month D&B PAYDEX®: 790 Lowest Risk:100;Highest Risk :1 When weighted by amount, Payments to suppliers average 2 Days Beyond Terms D&B Company Overview This Is a headquarters location Branch(es) or Divlsion(s) exist Y Mailing Address PO BOX 619006 MIAMI,FL33261 Chief Executive GIL NEUMAN, QE0 Year Started 1982 Employees 1000 (UNDETERMINED Here) Financing SECURED SIC 7381 7299 Line of business Detective/ armored car services, misc personal services The following data includes both open and dosed filings found in D&B's database on this company. Number of Most Recent Records Filing Date Record Type Bankruptcies 0 Judgments 0 Liens 0 Suits 0 UCCs 0 The public record items contained herein may have been paid, terminated, vacated or released prior to todays date. Financial Stress Score Class Financial Stress Score Class: 30 Lowest Risk:1;Highest Risk :5 f;1._,.///0./TT,.,,..../..,.L.,......,../A? ___1rk irf_..__, r.rtcr• r n. History Status CLEAR Financial Condition UNBALANCED Commercial Credit Score Class Commercial Credit Score Class:30 Lowest Risk:1;Highest Risk :5 Corporate Linkage Branches (Domestic) Company City , State D-U-N-SO NUMBER KENT SECURITY SERVICES, INC. NAPLES , Florida 07-593-5127 KENT SECURITY SERVICES, INC. FORTLAUDERDALE, Florida 17-785-5959 KENT SECURITY SERVICES, INC. MIAMI , Florida 83-173-0494 KENT SECURITY SERVICES, INC. DELRAY BEACH , Florida 00-596-0764 KENT SECURITY SERVICES, INC. TAMPA , Florida 82-848-0090 KENT SECURITY SERVICES, INC. JACKSONVILLE, Florida 82-848-0140 - Predictive Scores Currency: Shown in USD unless otherwise indicated E Credit Capacity Summary This credit rating was assigned because of D&Bs assessment of the companys creditworthiness. For more Information, see the D&B Rating Key D&B Rating : CC4 Financial Strength: CC indicates 75,000 to 124,999 Composite credit appraisal: 4 is limited The Rating was changed on December 3, 2010 because the company submitted a current financial statement. Below is an overview of the companys rating history since 09-28-1999 D&B Rating Date Applied CC4 12-03-2010 1R3 10-18-2010 BB4 05-22-2009 1R3 09-26-2008 1 R4 04-22-2008 1R3 11-18-2004 1R4 11-05-2002 BB3 10-19-2001 Sales: 21,229,817.00 Number of Employees Total: 1,000 (UNDETERMINED here) As of 12/31109 Worth: 78,520 Working Capital: $2,641,752 8A3 06-21-2000 Payment Activity: (based on 58 experiences) D&B Rating Date Applied ' " Average High Credit: CB3 09-28-1999 Highest Credit' 25,000 Total Highest Credit: 134,600 Note : The Worth amount in this section may have been adjusted by D&B to reflect typical deductions, such as certain intangible assets. - D&B Credit Limit Recommendation Conservative credit Limit Aggressive credit Limit: 100,000 400,000 Risk category for this business : LOW TO MODERATE This recommended Credit Limit is based on the company profile and on profiles of other companies with similarities in size, industry, and credit usage. Risk is assessed using D&Bs scoring methodology and is one factor used to create the recommended limits. See Help for details. Financial Stress Class Summary The Financial Stress Score predicts the likelihood of a firm ceasing business without paying all creditors in full, or reorganization or obtaining relief from creditors under state/federal law over the next 12 months. Scores were calculated using a statistically valid model derived from D&Bs extensive data files. The Financial Stress Class of 3 for this company shows that firms with this class had a failure rate of 0.24% (24 per 10,000), which is lower than the average of businesses in D & B's database Financial Stress Class : Financial Stress Class : 3 0 (Lowest Risk:1; Highest Risk:5) Moderate risk of severe financial stress, such as a bankruptcy, over the next 12 months. Probability of Failure: • Among Businesses with this Class: 0.24 % (24 per 10,000) • Financial Stress National Percentile : 50 (Highest Risk: 1; Lowest Risk: 100) • Financial Stress Score : 1477 (Highest Risk: 1,001; Lowest Risk: 1,875) • Average of Businesses in D&Bs database: 0.48 % (48 per 10,000) The Financial Stress Class of this business is based on the following factors: • Composite credit appraisal is rated limited. • Financial ratios indicate higher risk. • Financial condition is rated unbalanced. • High number of inquiries to D & B over last 12 months. • High proportion of slow payment experiences to total number of payment experiences. • Negative change in net worth. Financial Stress Percentile Trend: Notes: • The Financial Stress Class indicates that this firm shares some of the same business and financial characteristics of other companies with this classification. It does not mean the firm will necessarily experience financial stress. • The Probability of Failure shows the percentage of firms in a given Class that discontinued operations over the past year with loss to creditors. The Probability of Failure - National Average represents the national failure rate and is provided for comparative purposes. • The Financial Stress National Percentile reflects the relative ranking of a company among all scorable companies in D&Bs file. • The Financial Stress Score offers a more precise measure of the level of risk than the Class and Percentile. It Is especially helpful to customers using a scorecard approach to determining overall business performance. Norms National This Business 50 Region: SOUTH ATLANTIC 48 Industry: BUSINESS, LEGAL AND ENGINEERING SERVICES 52 Employee range: 500+ 61 Years in Business: 26+. 77 This Business has a Financial Stress Percentile that shows: • Lower risk than other companies in the same region. • Higher risk than other companies in the same industry. • Higher risk than other companies in the same employee size range. • Higher risk than other companies with a comparable number of years in business. Credit Score Summary The Commercial Credit Score predicts the likelihood that a company will pay its bills in a severely delinquent manner (90 days or more past terms), obtain legal relief from creditors or cease operations without paying all creditors in full over the next 12 months. Scores are calculated using a statistically valid model derived from D&B's extensive data files. The Credit Score class of 3 for this company shows that 18.4% of firms with this class paid one or more bills severely delinquent, which is lower than the average of businesses in D & B's database. Credit Score Class : Credit Score Class : 3 Lowest Risk:1;Highest Risk :5 Incidence of Delinquent Payment • Among Companies with this Classification: 18.40 % • Average compared to businesses in D&Bs database:. 23.50 % • Credit Score Percentile : 52 (Highest Risk: 1; Lowest Risk: 100) • Credit Score : 428 (Highest Risk: 101; Lowest Risk:670) The Credit score Class of this business is based on the following factors: • Insufficient number of payment experiences. • Composite credit appraisal is rated limited. • Most recent amount past due. • Low proportion of satisfactory payment experiences to total payment experiences. • Financial ratios indicate higher risk. • High proportion of past due balances to total amount owing. Credit Score Class Percentile Trend: Notes: • The Commercial Credit Score Risk Class indicates that this firm shares some of the same business and financial characteristics of other companies with this classification. It does not mean the firm wit necessarily experience severe delinquency. • The incidence of delinquency shows the percentage of firms in a given percentile that are likely to pay creditors in a severely delinquent manner. The average incidence of delinquency is based on businesses in D&B's database and is ptbvided"for"corrhparative purposes: • The Commercial Credit Score percentile reflects the relative ranking of a firm among all scorabie companies in D&B's file. • The Commercial Credit Score offersa more precise measure of the level of risk than the Risk Class and Percentile. It is especially helpful to customers using a scorecard approach to determining overall business performance. Norms National% This Business 52 Region: SOUTH ATLANTIC 41 Nattohal % Industry-BUSINESS,-LEGALAND 46— ENGINEERING SERVICES Employee range: 500+ 85 Years In Business: 26+ 88 This business has a Credit Score Percentile that shows: • Lower risk than other companies in the same region. • Lower risk than other companies in the same industry. - • Higher risk than other companies In the same employee size range. • Higher risk than other companies with a comparable number of years in business. Trade Payments Currency: Shown in USD unless otherwise indicated E D&B PAYDEX® The D&B PAYDEX is a unique, weighted indicator of payment performance based on payment experiences as reported to D&B by trader references. Leam more about the D&B PAYDEX Timeliness of historical payments for this company. Current PAYDEX is 77 Equal to 5 days beyond terms ( Pays same as the average for its industry of 5 days beyond terms ) Industry Median is 77 Equal to 5 days beyond terms Payment Trend currently Is *"d Unchanged, compared to payments three months ago Indications of slowness can be the result of dispute over merchandise, skipped invoices etc. Accounts are sometimes placed for collection even though the existence or amount of the debt is disputed. Total payment Experiences In D&Bs File (HQ) 58 Payments Within Terms (not weighted) 85 % Trade Experiences with Slow or Negative Payments(%) 7,76% Total Placed For Collection 0 High Credit Average 3,483 Largest High Credit 25,000 Highest Now Owing 25,000 Highest Past Due 1,000 D&B PAYDEX D&B PAYDEX®: 77 (Lowest Risk:100; Highest Risk:1) When weighted by amount, payments to suppliers average 5 days beyond terms 3-Month D&B PAYDEX 3-Month D&B PAYDEX®: 79) (Lowest Risk:100; Highest Risk:1) Based on payments collected over last 3 months. When weighted by amount, payments to suppliers average 2 days beyond terms D&B-PAYDEX® Comparison Current Year PAYDEX® of this Business compared to the Primary Industry from each of the last four quarters. The Primary Industry is Detective/armored car services, mist personal services , based on SIC code 7381 .. Shows the trend in B&B PAYDEX scoring over the past 12 months. 7/10 8/10 9/10 10/10 11/10 12/10 1/11 2/11 3/11 4/11 5111 6/11 This Business 77 77 76 74 74 74 75 76 78 78 77 77 Industry Quartiles Upper 80 80 B0 Median 77 77 77 Lower 69 69 69 • Current PAYDEX for this Business is 77 , or equal to 5 days beyond terms • The 12-month high is 78 , or equal to 3 DAYS BEYOND terms • The 12-month low is 74 , or equal to 9 DAYS BEYOND terms Previous Year Shows PAYDEX of this Business compared to the Primary Industry from each of the last four quarters. The Primary Industry is Detective/armored car services, misc personal services , based on SIC code 7381 . Previous Year 06/09 09/09 12/09 03/10 Q2'09 Q3'09 Q4'09 Q1'10 This Business UN 79 70 72 Industry Quartiles Upper 80 80 80 80 Median 77 77 77 77 Lower 69 69 69 69 Based on payments collected over the last 4 quarters. • Current PAYDEX for this Business is 77 , or equal to 5 days beyond terms • The present industry median Score is 77 , or equal to 5 days beyond terms • Industry upper quartile represents the performance of the payers In the 75th percentile • Industry lower quartile represents the performance of the payers in the 25th percentile Payment Habits For all payment experiences within a given amount of credit extended, shows the percent that this Business paid within terms. Provides number of experiences to calculate the percentage, and the total credit value of the credit extended. $ Credit Extended # Payment Experiences Total Amount % of Payments Within Terms Over 100,000 0 0 0% I 50,000-100,000 0 0 0% I 15,000-49,999 4 85,000 100% 5,000-14,999:-....: 20,000 . ' 100% 1,000-4,999 Under 1,000 7 14,500 50% 23 5,900 96% 5O% 10- 0% Based on payments collected over last 12 months. At Payment experiences reflect how bills are paid in relation to the terms granted. In some instances, payment beyond terms can be the result of disputes over merchandise, skipped Invoices etc. 4 1,•///r1./TT,...«,./....1......__../A__._T_._rr _ __1n, ••_ r, hr,' 1 /m Payment Summary • There are 58 payment experience(s) in D&Bs file for the most recent 24 months, with 24 experience(s) reported during the last three month period. • The highest Now Owes on file Is 25,000 . The highest Past Due on file Is 1,000 Below is an overview of the companys currency -weighted payments, segmented by its suppliers primary industries: Total Total Revd Amts (#) Largest High Credit Within Days Slow Terms <31 31-60 61-90 90> (%) (%) (%) Top Industries Telephone communictns 9 8,350 2,500 40 0 30 30 0 Misc business service 4 16,350 15,000 100 0 0 0 0 Short-trn busn credit 3 27,750 25,000 95 5 0 0 0 Public finance 3 20,550 20,000 100 0 0 0 0 Misc business credit 2 20,000 10,000 100 0 0 0 0 Misc publishing 2 1,250 1,000 0 0 0 0 100 Electric services 2 1,000 500 100 0 0 0 0 Nonclassified 2 100 50 100 0 0 0 0 Natnl commercial bank 1 25,000 25,000 100 0 0 0 0 Ret mail-order house 1 2,500 2,500 100 0 0 0 0 Mfg signs/ad spedtys 1 1,000 1,000 100 0 0 0 0 Radiotelephone commun 1 750 750 100 0 0 0 0 Whol furniture 1 500 500 100 0 0 0 0 Business consulting 1 100 100 100 0 0 0 0 Coating/engrave svcs 1 100 100 100 0 0 0 0 Personal credit 1" 50 50 100 0 0 0 0 Wnol durable goods 1 50 50 100 0 0 0 0 Other payment categories Cash experiences 21 1,700 750 Payment record unknown 1 7,500 7,500 Unfavorable domrnents 0 0 0 Placed for collections: With D&B 0 0 0 Other 0 N/A 0 Total in D&Bs file 58 134,600 25,000 Accounts are sometimes placed for collection even though the existence or amount of the debt is disputed. Indications of slowness can be result of dispute over merchandise, skipped invoices etc. Detailed payment history for this company Date Reported Paying Record (mmtyy) High Credit Now Owes Past Due Selling Terms Last Sale Within (month) 04/11 Ppt 25,000 25,000 0 1 mo Ppt 25,000 20,000 0 Ppt 15,000 15,000 0 . 1 mo Ppt 10,000 10,000 0 Lease Agreemnt Ppt: 10,000 7,500 .:.0 Lease Agreemnt Ppt 2,500 1,000 0 N30 1 mo Ppt 1,000 0 0 6-12 mos Ppt 750 750 0 1 mo Ppt 750 0 0 4-5 mos Ppt 500 250 1 mo Ppt 500 250 1 mo Ppt 500 500 0 1 mo Ppt 250 250 0 1 mo Ppt 100 0 0 1 mo Ppt 100 100 0 1 mo Ppt 100 0 0 6-12 mos Ppt 50 0 0 6-12 mos Ppt 50 0 0 6-12 mos Ppt-Slow 30 2,500 2,500 100 1 mo Slow 120+ 1,000 1,000 1,000 Slow 120+ 250 250 250 03/11 Ppt 500 1 mo Ppt 50 1 mo (024) 50 Cash 1 mo account 02/11 Ppt 20,000 0 0 1 mo Ppt 100 0 0 6-12 mos (027) 7,500 0 0 1 mo (028) 100 Cash 1 mo account (029) 50 Cash 1 mo account (030) Cash own 50 Cash 6-12 mos option. account 12/10 (031) Cash own option . 750 0 6-12 mos 11/10 Ppt 250 0 0 4-5 mos Ppt 100 100 0 1 mo Ppt 50 '0 0 6-12 mos Ppt 50 0 0 6-12 mos Ppt-Slow 60 2,500 1,000 0 1 mo Ppt-Slow 60 2,500 500 0 1 mo Slow 90 2,500 0 0 6-12 mos (039) 0 0 0 • Cash 6-12 mos account (040) 0 0 0 Cash 6-12 mos account (041) 0 0 0 Cash 6-12 mos account (042) 0 0 0 Cash 6-12 mos account (043) 0 0 0 Cash 6-12 mos account 10/10 (044) 100 Cash 6-12 mos account - (045) 100 Cash 6-12 mos account (046) 100 Cash 6-12 mos account (047) 100 Cash 6-12 mos account (048) 50 Cash 6-12 mos account 09/10 Ppt 50 0 0 6-12 mos (050) 08/10 (051) .0 • Cash -! 6-12 mos -- account account 50 Cash 1 mo account 07/10 Ppt 100 100 1 mo (053) 100 100 Cash account (054) 50 Cash 1 mo account 05/10 (055) 50 Cash 2-3 mos account 04/10 (056) Cash own option . 0 6-12 mos 08/09 Ppt 500 0 0 N30 6-12 mos 05/09 Ppt 250 0 0 6-12 mos Payments Detail Key: red - 30 or more days beyond terms Payment experiences reflect how bills are paid in relation to the terms granted. In some instances payment beyond terms can be the result of disputes over merchandise, skipped invoices, etc. Each experience shown is from a separate supplier. Updated trade experiences replace those previously reported. Public Filings Currency: Shown in USD unless otherwise indicated Summary A check of D&B's public records database indicates that no filings were found for KENT SECURITY SERVICES, INC. at 14600 Biscayne Blvd , North Miami Beach FL. D&B's extensive database of public record information is updated daily to ensure timely reporting of changes and additions. It includes business -related suits, liens, judgments, bankruptcies, UCC financing statements and business registrations from every state and the District of Columbia, as well as select filing types from Puerto Rico and the U.S. Virgin Islands. D&B collects public records through a combination of court reporters, third parties and direct electronic links with federal and local authorities. Its database of U.S. business -related filings is now the largest of its kind. Government Activity Activity summary Borrower (Dir/Guar) Administrative Debt Contractor Grantee Party excluded from federal program(s) Possible candidate.for socio-economic program consideration . Labour Surplus Area .Small Business 8(A)firm NO NO YES NO NO YES (2011) N/A N/A The details provided in the Government Activity section are as reported to Dun & Bradstreet by the federal government and other sources. History & Operations Currency: Shown in USD unless otherwise indicated E. Company Overview Company Name: KENT SECURITY SERVICES, INC. Street Address: 14600 Biscayne Blvd North Miami Beach , FL 33181 Mailing Address: PO Box 619006 Miami FL 33261 Phone: 305 919-9400 URL: http•I/www.kentsecurity.com History Is clear Operations Profitable Present management control 29 years Annual Sales 21,229,817 History The following information was reported: 05/04/2011 Officer(s): GIL NEUMAN, CEO SHLOMI ALEXANDER, CHB ORLY ALEXANDER, CFO DIRECTOR(S) : THE OFFICER(S) The Florida Secretary of State's business registrations file showed that Kent Security Services, Inc was registered as a corporation on November 11, 1982. Business started 1982 by Shlomi and Orly Alexander. 51% of capital stock is owned by Orly Alexander. 49% of capital stock is owned by Shlomi Alexander. GIL NEUMAN born 1965. 1989-present active here. SHLOMI ALEXANDER born 1953. 1982-present active here. ORLY ALEXANDER born 1958. 1982-present active here. Affiliates : The following are related through common principals, management and/or ownership. Kent Security Of Palm Beach, Inc, North Miami Beach FL. Kent Security of Naples, North Miami Beach, FL. Florida Integrated Systems, Inc, North Miami Beach, FL. Kent Security of Texas, Inc, North Miami Beach, FL. (d/b/a/ Kent Security Services); Kent Security of New York, Inc, North Miami Beach, FL. (d/b/a Kent Security Services); Kent Security of Louisiana, Inc, North Miami Beach, FL. Kent Security of Georgia, Inc, North Miami Beach, FL. Kent Security of North Carolina, Inc, North Miami Beach, FL, Kent Security of South Carolina, Inc.; North Miami Beach, FL, Kent Security of New Jersey, Inc.;North Miami Beach, FL Kent Security of Colorado, Inc, North Miami Beach, FL. Kent Security of Alabama, Inc, North Miami Beach, FL. Business.Registration . CORPORATE AND BUSINESS REGISTRATIONS REPORTED BY THE SECRETARY OF STATE OR OTHER OFFICIAL SOURCE AS OF May 20 2011 Registered Name: KENT SECURITY SERVICES, INC. Business type: DOMESTIC CORPORATION Corporation type: PROFIT Date Incorporated:.. • Nov:11 -.1982. State of incorporation•_ELORIDA Filing date: Nov 11 1982 Fil ingFedID: 592234701 Registration ID: G08446 Status: ACTIVE Where tiled: STATE DEPARTMENT/CORPORATION DIVISION , TALLAHASSEE , FL Registered agent:. ORLY ALEXANDER , 14600 BISCAYNE BLVD. NORTH MIAMI BEACH, FL 331810000 ALEXANDER, ORLY D 14600 BISCAYNE BLVD MIAMI FL 331810000 Principals: GIL NEUMAN PD 14600 BISCAYNE BLVD MIAMI FL 331810000 SHLOMO C ALEXANDER D 14600 BISCAYNE BLVD MIAMI FL 331810000 Operations 05/04/2011 Provides detective, guard or armored car services, specializing in protective services and security guard services (90%). Provides personal services, specializing in valet parking (10%). Description: Has 200 account(s). Terms are Net 30 days. Sells to govt, commercial and residential. Territory : Regional. Nonseasonal. Employees: 1,000 which includes officer(s). UNDETERMINED employed here. Facilities: Owns 12,000 sq. ft. in a two story cinder block building. Location: Central business section on main street. Branches: This business has multiple branches; detailed branch/division information is available in D & B's linkage or family tree products. SIC & NAICS SIC: Based on information in our file, D&B has assigned this company an extended 8-digit SIC. D&B's use of 8-digit SICs enables us to be more specific about a company's operations than if we use the standard 4-digit code. The 4-digit SIC numbers link to the description on the Occupational Safety & Health Administration (OSHA) Web site. Links open In a new browser window. 7381 0104 Protective services, guard 7381 0105 Security guard service 7299 1105 Valet parking NAICS: 561612 Security Guards and Patrol Services 561612 Security Guards and Patrol Services 812990 All Other Personal Services Financials Company Financials: D&B 2011-05-04 Two-year Statement Comparative: Currency: Shown in USD unless otherwise indicated i 1...///n./TT,..._,./---1'"'-.. /A----T-i'rr--_1n,r• n rttr• 1 I,r. Fiscal Fiscal Dec 31 2008 Dec 31 2009 Current Assets 3,361,255 4,182,325 Current Liabilities 719,265 1,540,573 Current Ratio 4.67 2.71 Working Capital 2,641,990 2,641,752 Other Assets 1,919,903 1,229,297 Net Worth 248,225 78,520 Sales 21,229,817 Long Term Liab 4,313,668 3,792,529 Net Profit (Loss) 122,140 Additional Financial Data Fiscal statement dated DEC 31 2009 Assets Liabilities Cash 22,230 Accts Pay 503,716 Accts Rec 2,558,629 Notes Pay 55,879 Inventory 30,602 Due To Related Parties 116,348 Restricted Certificate Of Deposits 21,628 Accruals 704,919 Due From Related Parties 1,211,275 Taxes 57,801 Prepaid 170,359 Loans &Adv-Princ 44,845 Other Curr Assets 167,602 Customer Deposits 57,065 Curr Assets 4,182,325 Curr Liabs 1,540,573 Fixt & Equip 1,186,698 Mortgage Escrow Uniform Deposits 136,597 15,917 Notes Payable -Net 3,655,932 Deposits 16,548 COMMON STOCK 630 Loan Costs -Net 10,134. RETAINED EARNINGS 77,890 Total Assets 5,411,622 Total Liabilities + Equity 5,411,622 From JAN 01 2009 to DEC 31 2009 annual sales $21,229,817; cost of goods sold $16,257,222. Gross profit $4,972,595; operating expenses $4,102,946. Operating income $869,649; other income $2,429; other expenses $749,938. Net income $122,140. Extent of audit, if any, not indicated. Accounts receivable shown net less $3,900 allowance. Fixed assets shown net less $937,017 depreciation. Statement item explanations were not provided. On MAY 04 2011 Rosemary Curillo, Contrl, deferred financial statement... Rosemary Curillo submitted the following partial estimates dated MAY 04 2011: Sales for 2010 were $23,600,000. • ./TT I., 1 .,,« /A /T .,,.,trn,r: r:_--- AT" ,nnrnn,n As of May 4 2011-a.search of Dun & Bradstreets Public Record database found no open suits, liens; judgements: or.UCCs o.:which.Kent.... Security Services, Inc. at 14600 Biscayne Blvd, North Miami Beach FL was named defendant or debtor. Public records received hereafter - will be entered into the database and will be included in reports which contain a Public Filings section. Key Business Ratios Statement Date Based on this Number of Establishments Dec 31 2009 14 Industry Norms Based On 14 Establishments This Business Industry Median Industry Quartile Profitability Retum on Sales 0.8 1.3 4 Retum on Net Worth 155.6 15.9 1 Short -Term Solvency Current Ratio 2.7 1.4 Quick Ratio 1.7 1.1 1 Efficiency Assets/Sales(%) - 25.5 24.9 3 Sales / Net Working Capital 8.0 17.0 4 Utilization Total Liabilities / Net Worth (%) 999.9 128.0 4 Detailed Trade Risk lnsightTM Detailed Trade Risk Insight provides detailed updates on over 1.5 billion commercial trade experiences collected from more than 260 million unique supplier/purchaser relationships. Days Beyond Terms - Past 3 & 12 Months 52r iatii4 rtr}MillotIPJii N111 8 Days 4 t Da si204 120+—t}s a nd Temty - o ,...Ya onXw e Dollar-r edliTil krf ad4lR�R�Lr@gri'ences reporteb&Pmp n 5 Derogatory Events Last 11 Months from Jun 10 to Apr 11 No Derogatory trade Event has been reported on this company for the past 13 Months ;.Total:AmountCurrentandPastDue.•-:11.month.trend. rom3.una0-toApr.-11- ;, •,:a cys � wy Status Jun-10 Jul-10 Aug-10 Sep-10 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 zt,-r. ti. bus Apr-11 Total 15,991 17,575 15,924 19,048 18,365 18,556 15,643 16,341 15,241 15,088 3,649 Current 15,680 17,575 15,924 17,106 16,556 16,747 14,054 14,752 13,652 13,499 3,566 1-30 Days Past Due 85 - 133 - - - - - - 83 31-60 Days Past Due 6 - 61-90 Days Past Due 90+ Days Past Due 220 - - 1,809 1,809 1,809 1,589 1,589 1,589 1,589 This information may not be reproduced in whole or in part by any means of reproduction. © 2005-2011 Dun & Bradstreet, Inc. Division of Licensing - Individual Search, FDACS Page 1 of 1 Public Access System ALEXANDER, ORLY License Number Expires M B8700149 12/03/2013 Physical Address 248 BAL BAY DR. BAL HARBOUR FL 33154-0000 Mailing Address 248 BAL BAY DR. BAL HARBOUR FL 33154-0000 Companion License A 2300309 B 0001317 B 2200149 B 2300047 B 2500127 Status LICENSE ISSUED 322237-9 IESS NAME / LOCATION .,ENT SECURITY SERVICES INC 14600 BISCAYNE BLVD .33181 NORTH MIAMI BEACH OWNER 'SCENT SECURITY SERVICES INC Sec. T e of Business 2�'3 CUARD PATROL'AGENCY 19 IS ONLY A LOCAL SINESS TAX RECEIPT. IT DES ROT 'PERMIT THE 4DER TO VIOLATE ANY (STING REGULATORY OR NING LAWS OF THE 'LINTY OR CITIES. NOR DES IT EXENPT THE L ER FROM ANY OTHER RMJT ORLICENSE GLARED BY LAW. THIS IS T A CERTIFICATION OF E HOLDER'S OUAUFICA- INS. ',VENT RECEIVED IM1-DADE COUNTY TAX ELECTOR: 09/06/2011 60000000487 001386.00 SEE OTHER SIDE FIRST-CLASS U.S. POSTAGE PAID MIAMI, FL PERMIT NO. 231 THIS IS NOT A BILL — DO NOT PAY RENEWAL RECEIPT NO. 335718-3 STATE# B0001317 EMPLOYEE/S 308 • DO NOT FORWARD KENT SECURITY SERVICES INC SHLOMI ALEXANDER PRES 14600 BISCAYNE BVLD N MIAMI BEACH FL 33181 i1I11111I1111111I!}11111II111II11hi111IIi1I1lII1111i11Z721 11 FLORIDA DEF'ARIMENT OF AGRICULTURE AND CONSUMER SERVICES • CHARLES H. BRONSON • COMMISSIONER DIVISION OF LICENSING THE AGENCY OR SCHOOL NAMED BELOW IS LICENSED AND REGULATED UNDER THE PROVISIONS OF CHAPTER 493, FLORIDA STATUTES, FOR THE PERIOD EXPIRING NOVEMBER 16, 2013 KENT SECURITY SERVICES, INC DBA KENT SECURITY 14600 BISCAYNE BLVD. NORTH MIAMI, FL 33181 ALEXANDER, SHLOMO C. PRESIDENT ALEXANDER, ORLY VICE PRESIDENT' ISSUE DATE: 12/14/09 g THE AGENCY OR SCHOOL NAMED BELOW IS LICENSED AND REGULATED UNDER THE PROVISIONS OF CHAPTER 493, FLORIDA STATUTES, FOR THE PERIOD EXPIRING Vergra Vis • • I :- flcia PRIVATE INVESTIGATIVE AGENCY KENT SECURITY SERVICES, INC 14600 BISCAYNE BLVD. NORTH MIAMI, FL 33181 ALEXANDER, SHLOMO C. PRESIDENT ALEXANDER, ORLY VICE PRESIDENT eloti Ar‘ rt11.,•^1 CHARLES H. BRONSON COMMISSIONER DIVISION OF LICENSING. THE AGENCY OR SCHOOL NAMED BELOW IS LICENSED AND. REGULATED UNDER THE PROVISIONS OF CHAPTER 493, FLORIDA STATUTES, FOR THE PERIOD EXPIRING SECURITY OFFICER SCHOOL/TRAINING FACILITY KENT SECURITY SERVICES, INC. 14600 BISCAYNE BLVD NORTH MIAMI BCH, FL 33181 1vr 49p ice-. I C0IIP{anniin' 1 6% 1U_o6 ^if June 13, 2012 To whom it may concern: . Ref: Letter of Recommendation The City of Miami has had the opportunity of working with Kent. Security Services for the past four years in the Miami Riverside Center. During such time, we were able to realize that security guards sent to this location worked professional at all times. Every security guard that worked in this building was able to perform job related tasks and carry them out at all times in a very positive and optimistic manner. They would also follow all the regulations of this building and made sure it was closed by the encl of the working day as required. The MRC building is thankful for their protection and safety measures that were offered at all times. $incercly,, Juan Oves Special Projects Assistant General Services Administration M'iami'-Riverside Center • 444 SW 2 Avenue Miami, Florida 33130 305-416-1465 305-416-1497 (Fax) June 12, 2012 To Whom It May Concern: I have known Mr. Jerry Tollefsen for over 15 years both at a professional and a personal level. Mr. Tollefsen was a dedicated Police Executive when I first met him in a professional capacity. He has always been a trustworthy and dependable individual. Following his retirement I had occasion to work with him and Kent Security while I was the Police Commander at Coconut Grove. Our working relationship was excellent and the services provided by Kent Security were exceptional, complimenting a comprehensive security plan which addressed crime and quality of life issues. Please accept this letter as a recommendation for the services of Jerry Tollefsen and Kent Security. Sincerely, Major A. Martin. Miami Police Department To Whom It May Concern: Let me begin by stating that it is my privilege to write a letter of recommendation with regard to Mr. Jerry Tollefsen. I have known Mr. Tollefsen, over 12 years, in a variety of capacities. Throughout those years I have had an opportunity to get to know him and together worked on many issues. Most recent, he has been assigned to oversee a number of security guards in the Downtown NET area at -various parking garages, Bayfront Park, and other areas throughout the City of Miami. Mr. Tollefsen has been fundamental in maintaining open lines of communication and has always maintained a high levelof professionalism. He is organized, efficient, extremely competent, and has an excellent rapport with people of all ages. His communication skills are excellent. Further, I can say without a doubt that he is a person of good moral character, operates with integrity and is a hard working individual. In summary, I highly recommend Mr. Tollefsen and his team of security guards for any undertaking. He will be a valuable asset for any organization. If you need any additional information please feel free to contact me.._. Sincerely, i1t•4fac David Sauc(iee Soar% V iatziet nicuid Police 7)ezane,,ge/ t (305) 6423-7170 MILDRED AND CLAUDE PEPPER BAYFRONT PARK MANAGEMENT TRUST 301 N. BISCAYNE BOULEVARD, MIAMI, FL 33132 TELEPHONE: (305)350-7550 FAX: (305) 358.1211 .tune 1,2012 Mr. Jerry Tollefsen Kent Security Services 14600 Biscayne Blvd North Miami, FL 33181 Dear Mr. Tollefsen, I just wanted to take a moment to recognize the fine job Kent Security is doing for the Bayfront Park Management Trust. The current crew is performing admirably, and 1 know what a challenge that is. Your 24 hour service has kept me and my staff apprised of the activities going on in the park and allowed us in many case to decrease the inappropriate behavior that so often plagues public facilities. And, more particularly, thank you for your responsiveness to our requests. We appreciate your ongoing cooperation and understanding. Sincerely, Timothy F. cr'irf c Td .Executive Director Cc: file ti1g O� �1it�Tmt March 26, 2012 To Whom It May Concern: JOHNNY MARTINEZ, P.E. City Manager Kent Security, Inc. has been providing security guard services to the City of Miami as part of a citywide contract since April, 2007. As the Marinas Manager for the city, I have utilized the services of Kent Security at our three municipal marinas and municipal mooring facility since that time. The security officers of Kent Security employed at city marinas, under the direction and leadership of Jerry Tollefsen, have performed their duties and responsibilities in a highly professional and capable manner. While there have certainly been issues that have come up over the past several years, Mr. Tollefsen and Kent have been very responsive to our facilities' and customers' needs, and accountable at all times for the performance of their officers. The overall level of service provided by Kent Security at our marinas has increased year over year, and I consider their security guards to be a valuable part of our facility teams. Should you have any questions regarding any of the above, please feel free to contact me at (305) 329- 4753. Stephen I-T. Bogner, Marinas Manager Department of Public Facilities f1FPAPTMFNT fF PI IRI IC FACII ITIFC / flinnar VP,/ Marina Page 1 of 1 Jerry Tollefsen From: Carvil, Raymond (Sgt-at-Arms Team Leader) [RCarvil©miamigov.com] Sent: Tuesday, June 05, 2012 12:06 PM To: Jerry Tollefsen Subject: RE: Letter of Recommendation To Whom it may concern, For the past five years, Kent Security Personnel have provided excellent security services at Miami City Hall. I have had great working relationship with Mr. Jerry Tollefsen and his Staff. Compare to past Security Agencies, they surpassed them all and look forward to continuous service with Kent Security. Raymond Carvil, Sr. Sergeant - at - Arms (Team Leader) Miami Police Department/Mayor's Office 3500 Pan American Drive Miami, FL 33133 (305) 250-5318 Office (305) 854-4001 Fax Marine Stadium Marina 3501 Rickenbacker Causeway Miami, FL 33149 June 6, 2012 To Whom It May Concern: The City of Miami contracted for the professional security guard services offered by Kent Security in 2007. All four municipal marinas have used Kent's personnel since then and• are extremely pleased with their professionalism and work ethics. Kent's officers help City staff implement Marina rules and regulations. They also patrol the facilities after closing for business at the end of the workday. These officers are knowledgeable and determined to offer the best possible service all the time. Marine Stadium Marina personnel are very appreciative for their dedication and commitment to safety and protection. Sincerely, • Jo e'Banos Mariners Supervisor To whom it may concern : I am writing to recommend the services of Kent Security. I have been working with Kent Security for the past two years, and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most professional and experienced security services available. On one specific crime issue that we were having in one of our City of Miami's Public Works facilities, they provided their expertise and the issue:was quickly resolved. The Kent Security personnel were (and continue to be) very service oriented. Kent Security's manager, overseeing the Kent Security personnel tending to the Miami Police Department, Jerry Tollefsen, met with me frequently to discuss the situation and their companies plan of action. He was always very receptive and responsive to any concerns I may have had. I was very satisfied with his reliability. I'm happy to recommend the services of Kent Security. If you have any questions, feel free to contact me at (305) 603-6635. Sincerely, Ronald Labe desque Commander Miami Police Allapattah NET To whom it may concern (Kent Security): I was the Miami Police Department's Section Commander over the City of Miami's Central District from December 2009 through May 2011. During this time, I had a lot of contact with Kent Security, Their. placement, in and around Central District, fell under the purview of my command. The Kent Security personnel were (and continue to be) very service oriented and professional. They were always very receptive and responsive to any concerns I may have had. I was very satisfied with their reliability. Kent Security's manager, overseeing the Kent Security personnel tending to the Miami Police Department, Jerry Tollefsen, met with me frequently. There were never any issues that could not or would not be corrected by the time our meetings concluded. It is very gratifying to know that Mr. Tollefsen maintains the type of "can do" attitude which keeps customer satisfaction at a very high level. If I could be of any further assistance in your evaluating process, please feel free to call me at (305) 603- 6805. Sincerely, • Major David Magnusson Commander Tactical Operations Section OPERATION B.A.T. Businesses Against Terrorism Miami Police Website www.miami-police.org EmailCity of Miami Police Department, Office of Emergency Management & Homeland Security: homelandsecurity@miami-police.org For Emergencies Dial 9-1-1- The Attack Cycle ce:1, cime6ri :recerdin ;irk- hit°r1 ill'otOaki1id';drakidnd'cliagitriisi"aid,10ta • 'sng birtocuIas 'a ot1ervisiortert 0 , 4-ri6 • mght be aoweforwtei • ••• hOtstadum burtIin , it) LA. iiorr , n prr,r). e, , at +11/2"bUlt" eleta, bpho secPr aictl 2,.1,1. ites aP 7-• • -1•• elyte teitiOs ' a;„ iiveaP0 as'seS 'fr,',6VbedgeSAO•ra .0Jqa IfiterolOOr*ititkiet,"cbiitdlle4;#erri oI ,•!,:„,,,.,•,*,,verappsiiisiaax%111=abishinent,Oree1e,c;-, eta 31.1'4he':3'YPt-- Li{ I„ ' e 6; :6rfakt9*_ f4L• •'' •-• • S'esioa ttu014.P.., tqa1A747 it".4,1;•tAsPOt ,„;,.',,Aisoinclu'IP s,sta• , , 0001',10 din Oi aae ax s,..ani-c+n..ac.ecix.sa01itA.! ma1.24.9 =T"'� HOW OPERATION B.A.T. WORKS "IF YOU SEE SOMETHING, SAY SOMETHING" HOW CAN YOU HELP? The goal of OPERATION B.A.T. is to develop a stronger public/private partnership between the citizens, businesses and visitors in Miami and educate our community against terrorist activity. The presentation will explore the history of terrorism, terrorism attack cycle and the "Seven Signs of Terrorism". You, the participant, will also be exposed to various terrorist organizations, both in the United States and abroad. It will focus on the concept of terrorism and provide insight on the most recent events and trends. As a member of the public, you are the "eyes and ears" of the community. You work in partnership with police and fire rescue/emergency first responders. These professionals are trained to look for suspicious activity, but are limited in number and cannot be everywhere at once. Help us expand our scope by learning what to look for in terms of potential terrorist activity. To have the OPERATION B.A.T. program made available to your group, business or religious institution, make your request by email to: homelandsecurity@miami-police.org and you will be contacted to schedule this important learning experience. �1Zy8�l�S;; h idi aU.,.N11 V:J n11yA1T1nlV.01414iRew4sYevAMieri11. `tA1*1 1.1Ie1h5MelMtoeu+lma.wer'.,; -...: Di.-1.4'.+�A11e 6'AHmiY'+1m. Kiwi%Mhjn ' �"_ Basic Report Print Preview:6/12/2012 11:01:30 AM Reader:All Route:All Checkpoint:All Guard:All Type:Al l Event:All Client::Bayside Marina Time:5/30/2012 7:30:00 PM to 5/31/2012 6:59:59 AM Total Record # :54 Reader Name Reader Record Number Date Time Checkpoint Install Position: Card # Guard Miami Marina Bayside 811100946 36315 5/30/2012 7:41:25 PM Check IN / OUT Management Office Door .4COOBADB62 : Pierre Mathieu Miami Marina Bayside 811100946 36317 5/30/2012 7:52:16 PM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36319 5/30/2012 7:55:12 PM , MMB 02 pier A - piling end of dock 13004836E7 Pierre Mathieu Miami Marina Bayside 811100946 36321 5/30/2012 8:00:43 PM MMB 03 pier B - end of dock west piling 130047F6E6 Pierre Mathieu Miami Marina Bayside 811100946 36323 5/30/2012 8:07:13 PM MMB 04 pier C - piling naer fire box 1300480168 Pierre Mathieu Miami Marina Bayside 811100946 36325 5/30/2012 8:11:19 PM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 Pierre Mathieu Miami Marina Bayside 811100946 36327 5/30/2012 8:15:31 PM MMB 06 Blaster Boat - Fire Box 4COOBADB10 Pierre Mathieu Miami Marina Bayside 811100946 36329 5/30/2012 8:17:54 PM MMB 07 Finger Dock 3800163281 Pierre Mathieu Miami Marina Bayside 811100946 36331 5/30/2012 8:18:46 PM MMB 08 End of Docks - Last power box 4COOBB33BF Pierre Mathieu Miami Marina Bayside 811100946 36333 5/30/2012 9:17:13 PM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36335 5/30/2012 9:19:50 PM MMB 02 pier A - piling end of dock 13004836E7 • Pierre Mathieu Miami Marina Bayside 811100946 36337 5/30/2012 9:24:45 PM MMB 03 pier B - end of dock west piling 130047F6E6 Pierre Mathieu Miami Marina Bayside 811100946 36339 5/30/2012 9:29:41 PM MMB 04 pier C - piling naer fire box 13004801B8 Pierre•Mathieu Miami Marina Bayside 811100946 36341 5/30/2012 9:33:35 PM : MMB 05 Entrance to Bayside - fire box 1200D4EAA0 • Pierre Mathieu Miami Manna Bayside 811100946 36343 5/30/2012 9:37:42 PM MMB 06 Blaster Boat - Fire Box 4COOBADB10 Pierre Mathieu Miami Marina Bayside 811100946 36345 5/30/2012 9:39:55 PM MMB 07 Finger Dock 3800163281 Pierre Mathieu Miami Marina Bayside 811100946 36347 5/30/2012 9:40:38 PM MMB 08 End of Docks - Last power box 4COOBB33BF Pierre Mathieu Miami Marina Bayside 811100946 36349 5/30/2012 10:24:40 PM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36351 5/30/2012 10:27:33 PM MMB 02 pier A - piling end of dock 13004836E7 .,, Pierre Mathieu Miami Marina Bayside 811100946 36353 5/30/2012 10:33:08 PM MMB 03 pier B - end of dock west piling 130047F6E6 ; Pierre Mathieu Miami Marina Bayside 811106946 36355 5/30/2012 10:38:28 PM MMB 04 pier C - piling naer fire box 1300480168 Pierre Mathieu vliarni Marina Bayside 811100946 36357 5/30/2012 10:42:53 PM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 - Pierre Mathieu 1/2 Miami Marina Bayside 811100946 36359 5/30/2012 11:18:00 PM MMB 01 North East Dock 4COOBB1F00 ' Pierre Mathieu Miami Marina Bayside 811100946 36361 5/30/2012 11:20:47 PM MMB 02 pier A - piling end of dock 13004836E7 Pierre Mathieu Miami Marina Bayside 811100946 36363 5/30/2012 11:26:40 PM MMB 03 pier B - end of dock west piling 130047F6E6 Pierre. Mathieu Miami Marina Bayside 811100946 36365 5/30/2012 11:32:17 PM MMB 04 pier C - piling naer fire box 1300480168 ` Pierre Mathieu Miami Marina Bayside 811100946 36367 5/30/2012 11:38:47 PM MMB 06 Blaster Boat - Fire Box 4COOBADB10 Pierre Mathieu Miami Marina Bayside 811100946 36369 5/30/2012 11:41:14 PM. MMB 07 Finger Dock 38001B3281 Pierre Mathieu Miami Marina Bayside 811100946 36371 5/30/2012 11:42:05 PM MMB 08 End of Docks - Last power box 4COOBB33BF ;: Pierre Mathieu Miami Marina Bayside 811100946 36373 5/30/2012 11:56:38 PM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 ,' Pierre Mathieu Miami Marina Bayside 811100946 36375 5/31/2012 12:19:32 AM MMB 01 North East Dock 4COOBB1F00 ': Pierre Mathieu Miami Marina Bayside 811100946 36377 5/31/2012 12i22:19 AM MMB 02 pier A - piling end of dock 13004836E7 Pierre Mathieu Miami Marina Bayside 811100946 36379 5/31/2012 12:27:41 AM MMB 03 pier B - end of dock west piling 130047F6E6 ., Pierre Mathieu Miarni Marina Bayside 811100946 36381 5/31/2012 12:32:54 AM. MMB 04 pier C - piling naer fire box 1300480168 Pierre Mathieu Miami Marina Bayside 811100946 36383 5/31/2012 12:37:02 AM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 • Pierre Mathieu Miami Marina Bayside 811100946 36385 5/31/2012 1:22:16 AM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36387 5/31/2012 1:24:57 AM '. MMB 02 pier A - piling end of dock 13004836E7 Pierre Mathieu Miami Marina Bayside 811100946 36389 5/31/2012 1:30:17 AM MMB 03 pier B - end of dock west piling 130047F6E6 Pierre Mathieu Miami Marina Bayside 811100946 36391 5/31/2012 1:35:28 AM MMB 04 pier C - piling naer fire box 1300480168 Pierre Mathieu Miami Marina Bayside 811100946 36393 5/31/2012 1:41:54 AM MMB 06 Blaster Boat - Fire Box 4COOBADB10 Pierre Mathieu Miami Marina Bayside 811106946 36395 5/31/2012 1:44:21 AM MMB 07 Finger Dock 38001B3281 Pierre Mathieu Miarni Marina Bayside 811100946 36397 5/31/2012 1:45:09 AM MMB 08 End of Docks - Last power box 4COOBB33BF - Pierre Mathieu Miami Marina Bayside 811100946 36399 5/31/2012 1:54:00 AM MMB 05 Entrance to Bayside -'fire box 1200D4EAA0 Pierre Mathieu Miami Marina Bayside 811100946 36401 5/31/2012 2:22:54 AM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36403 5/31/2012 2:26:13 AM MMB 02 pier A - piling end of dock 13004836E7 • Pierre Mathieu Miami Marina Bayside 811100946 36405 5/31/2012 2:31;47 AM MMB 03 pier B - end of dock west piling 130047F6E6 Pierre Mathieu Miami Marina Bayside 811100946 36407 5/31/2012 2:37:15 AM MMB 04 pier C - piling naer fire box 13004801B8 •. Pierre Mathieu Miami Marina Bayside 811100946 36409 5/31/2012 2:4144 AM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 Pierre Mathieu Miami Marina Bayside 811100946 36411 5/31/2012 3:30:43 AM MMB 01 North East Dock 4COOBB1F00 Pierre Mathieu Miami Marina Bayside 811100946 36413 5/31/2012 3:33:28 AM MMB 02 pier A - piling end of dock 13004836E7 ;. Pierre Mathieu Miami Marina Bayside 811100946 36415 5/31/2012 3:39:08 AM MMB 03 pier B - end of dock west piling 130047F6E6 :r Pierre Mathieu Miami Marina Bayside 811100946 36417 5/31/2012 3:44:45 AM MMB 04 pier C - piling naer fire box 1300480168 , Pierre Mathieu Miami Marina Bayside 811100946 36419 5/31/2012 3:49:26 AM MMB 05 Entrance to Bayside - fire box 1200D4EAA0 Pierre Mathieu Miami Marina Bayside 811100946 36422 5/31/2012 5:55:43 AM . Check IN / OUT Management Office Door 4COOBADB62 • Pierre Mathieu 2/2 HALF Kent® Security Services 5F1 Daily Activity Report Officer: Post: Date On Duty: Time On Duty: Date Off Duty: Time Off Duty: Cell Phone: Circle One: Yes / No Probe / Deggy: Circle One: Yes / No Radio: Circle One: Yes / No Keys: Circle One: Yes / No Vehicle: Circle One: Yes / No Vehicle # Starting Mileage: Golfcart: Circle One: Yes / No Golfcart # Ending Mileage: IN CASE OF EMERGENCY CALL DISPATCH AT 305-919-9400 OR 800-273-KF.NT TIME ACTIVITY Tomorrow's Security Today"' u Kent® Security Services INCIDENT REPORT Post Name: Incident Date: Day:. Time: Post Address: Reported Date: Day: Time: TYPE OF INCIDENT: (CHECK ONE) [ ] Suspicious person [ ] Suspicious Vehicle [ ] Fire [ ] Vandalism [ ] Theft of Client Property [ ] Auto Accident [ ] Sick or Injured Person [ ] Breaking and Entry [ ] Unruly Person [ ] Equipment Malfunction [ ] Other (Explain) Witness, Victim or Subject: (circle One) Name: Address: Witness, Victim or Subject: (circle one) Name: Address: Note: Other Individuals who have knowledge of this Incident: 1. 3. 2. 4. Note: Contact Number: Contact Number: Who was notified: Police: Yes / No Officers Name: Time: Case#: Fire Dept: Yes / No Officers Name: Time: Alann#: Rescue: Yes / No Officers Name: - Time: Alarm#: . Client: Yes / No Name: Time: Note: Describe In Detail What Occurred, Who, When, Where and How: Reporting Officer: Signature: Supervisor Receiving Report: Signature: Time: Date: Tomorrow's Security Today' EXHIBIT C INSURANCE REQUIREMENTS As a condition of, and, prior to Agreement execution, please see the attached Kent Security Services, Inc., insurance certificate in accordance with the insurance requirements identified in RFP 295279,2. INSURANCE REQUIREMENTS INDEMNIFICATION Successful Respondent shall pay on behalf of, indemnify and save City and its officials harmless, from and against any and all claims, liabilities, losses, and causes of action, which may arise out of Successful Respondent's performance under the provisions of the contract, including all acts or omissions to act on the part of Successful Respondent, including any person performing under this Contract for or on Successful Respondent's behalf, provided that any such claims, liabilities, losses and causes of such action are not attributable to the negligence or misconduct of the City and, from and against any orders, judgments or decrees which may be entered and which may result from this Contract, unless attributable to the negligence or misconduct of the City, and from and against all costs, attorneys' fees, expenses and liabilities incurred in the defense of any such claim, or the investigation thereof. The Successful Respondent shall furnish to City of Miami, c/o Purchasing Department, 444 SW 2nd Avenue, 6th Floor, Miami, Florida 33130, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: L Commercial General Liability (Primary & Non Contributory) A. Limits of Liability Bodily Injury and Property Damage Liability Each Occurrence $1,000,000 General Aggregate Limit $2,000,000 Products/Completed Operations $1,000,000 Personal and Advertising Injury $1,000,000 B. Endorsements Required City of Miami listed as an additional insured CG 2274/10/01-Contractual liability for false arrest, Detention and Imprisonment Contingent Liability Premises & Operations Liability II. Business Automobile Liability A. Limits of Liability Bodily Injury and Property Damage Liability Combined Single Limit Any Auto/Owned Autos/Scheduled . Including Hired, Borrowed or Non -Owned Autos Any One Accident $1,000,000 B. Endorsements Required City of Miami listed as an additional insured 13 III. Worker's Compensation Limits of Liability Statutory -State of Florida Waiver of subrogation Employer's Liability A. Limits of Liability $500,000 for bodily injury caused by an accident, each accident. $500,000 for bodily injury caused by disease, each employee $500,000 for bodily injury caused by disease, policy limit IV. Umbrella Liability (Excess Follow Form) Limits of Liability Each Occurrence $2,000,000 Aggregate Limit $2,000,000 City of Miami listed as an additional insured V. Professional Liability/Error's & Omissions Coverage A. Limits of Liability Bodily Injury and Property Damage Liability Each Claim $1,000,000 Aggregate Limit $1,000,000 Retro Date included The above policies shall provide the City of Miami with written notice of cancellation or material change from the insurer in accordance to policy provisions. Companies authorized to do business in the State of Florida, with the following qualifications, shall issue all insurance policies required above: The company must be rated no less than "A-" as to management, and no less than "Class V" as to Financial Strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. All policies and /or certificates of insurance are subject to review and verification by Risk Management prior to insurance approval. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days written advance notice to the certificate holder. NOTE: CITY BID NUMBER AND/OR TITLE OF BID MUST APPEAR ON EACH CERTIFICATE. Compliance with the foregoing requirements shall not relieve the Successful Respondent of liability and obligation under this section or under any other section of this Agreement. If insurance certificates are scheduled to expire during the contractual period, the Successful Respondent shall be responsible for submitting new or renewed insurance certificates to the City at a minimum of ten (10) calendar days in advance of such expiration. In the event that expired certificates are not replaced with new or renewed certificates which cover the contractual period, the City shall: --Suspend the contract until such time as the new or renewed certificates are received by the City in the manner prescribed in the Request for Proposal (RFP). --The City may, at its sole discretion, terminate this contract for cause and seek re -procurement damages from the Successful Respondent in conjunction with the General and Special Terms and Conditions of the RFP. The Successful Respondent shall be responsible for assuring that the insurance certificates required in conjunction with this Section remain in force for the duration of the contractual period; including any and all option terms that may be granted to the Successful Respondent. 14 Lvi _yen CERTIFICATEOF LIABILITY INSURANCE DATE (MM/DD/YYYY) 04/03/12 • THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS ,,i-zCER•TIFICATE'=DOES`•NO3- AFFIRMATIVEL'Y`OR-NEGATIVEL'Y'tAMEND; EXTEND'40 1 ETER THE''COVEF iGMFFORDEV ATIF`(EITNI LIES" BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN .THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. 'MPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. if SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s). PRODUCER 954-88372900 Tanenbaum Harber of Florida 2900 SW 149th Avenue 954.517-7400 Miramar, FL 33027-6605. Alina Larraz, CPCU, AAI, CRIS INSURED Kent Security Services, Inc. 14600. Biscayne Blvd. North Miami, FL 33181-1212 CONTACT NAME: • PHONE (A/C, No, Ext): E-MAIL ADDRESS: FAX JA/C, No): ,INSURER(S) AFFORDING COVERAGE INSURER :Arch Specialty Insurance Co. INSURER B :Arch Insurance Company INSURER C ; Bridgefield Employers Ins. Co. INSURER D : Essex Insurance Company INSURER E : NAIL# - 11150 10701 39020 INSURER F : COVERAGES CERTIFICATE NUMBER:' • THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN- IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE NSR. p POLICY NUMBER POLICY EPF (MM/DD/YYYY) POLICY EXP (MMlDD/YYYY) UMITS A " GENERAL X' LIABIUTY COMMERCIAL GENERAL UABIUIY BSPKG208S602 • 10/12/11 10/12112 EACH OCCURRENCE ' $ 1,000,00 DAMAGE TO RENTuD . .• PREMISES (Ea occurrence) $ 100,00i CLAIMS -MADE X OCCUR MED EXP (Anyone person) $ ' 5,001 PERSONAL BADVINJURY $ 1,000,001 X Prof Liab GENERAL AGGREGATE $ 5,000,001 GEM_ AGGREGATEUMITAPPUESPER: 7POUCYnQ nLOC PRODUCTS -COMP/OP AGG $ 6,000,001 $ AUTOMOBILE X LIABILITY ANY AUTO ALL OWNED • — — SCHEDULED AUTOS NON -OWNED AUTOS BSPKG0211201 09/01/11 09/01/12 COMBINED SINGLE LIMIT (Ea accident) $ 1,000,001 BODILY INJURY (Per person) $ BODILY INJURY e (Per $ PROPERTY DAMAGE (Per accident) $ $ X UMBRELLA UAB X OCCUR ELCJ-1 OCQUEBENCE AGGREGATE $ 5,000,00C $ 5,000,00C A EXCESS UAB • CLAIMS -MADE BSPK02086702 ' 10/12/11 ' . 10/12/12 DED X RETENTION $ 10,000 C WORKERS COMPENSATION AND EMPLOYERS' LIABIUTY ANYPROPRIETOR/PARTNER/EXECUTIVE OFFICERMIEMBER EXCLUDED? (Mandatory lnNH) If yes, describe under DESCRIPTION OF OPERATIONS below YIN N / A 063050215 01/26/12 01/26/13 X WCSTATU- TORY LIMITS OTH- ER E.LEACH ACCIDENT ' $ 500,000 E.LDISEASE- EAEMPLOYEE $ 500,000 E.L DISEASE -POLICY OMIT $ 600,000 D Excess Liability XOVA312711 10/12/11 10/12/12 $1 xs $5 • . 1,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, It more space Is required) Security & Patrol Agencies • • • CERTIFICATE HOLDER CANCELLATION "EVIDENCE OF COVERAGE" EVIDC01 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ernan on rani nrnml ©-1988-2010 ACORD CORPORATION. All rights reserved. T n AnnDn ........, .....1 L..... n-..-....,..a..,.....1 in. ...., .. ..c Anhon EXHIBIT D PERFORMANCE BOND REQUIREMENT As a condition of, and, prior to Agreement execution, please see the attached Kent Security Services, Inc., performance bond in accordance with the requirements identified in RFP 295279,2. PERFORMANCE BOND Kent Security shall be required to submit a $250,000.00 Performance Bond. The Performance Bond can be in the form of a Cashier's Check, made payable to the City of Miami; a bond written by a surety company authorized to do business in the State of Florida and shall comply with State Statute 287.0935; or an Irrevocable Letter of Credit. If the latter is chosen, it must be written by a bank located in Miami -Dade County, be in the amount of the contract and should clearly and expressly state that it cannot be revoked until express written approval has been given by the City of Miami. The City, to draw on same, would merely have to give written notice to the bank with a copy to the Successful Respondent. PROFESSIONAL SERVICES AGREEMENT BET r44 !(ENT SECURITY SERVICES, INC., AND THE CITY OF MIAMI, FLORIDA THIS PROFESSIONAL, SERVICES AGREEIVIEN]: (th "A,greement") is made and entered into this day of , 2 3 (the "Bffective Date") by and between City of Miami ("City"), a municipal corporation or anized and existing under and by virtue of the laws of the State of Florida, 444 SW 2nd Aver le, Miami, Florida 33130-1910, and Kent Security Services, Inc, ("Kent Security"), 14600 Bis yne Boulevard, North Miami, Florida 33181, WHEREAS, the City has issued Request for Pit oposals No. 2.95279, including all addenda thereto (collectively, "TUT", Exhibit "A") for the p76vis1on of Security Guard Services Citywide ("Services") and Provider's proposal ("Proposal' , Exhibit "B"), in response thereto, leas been selected as the most qualified proposals I'm t. o provision of the Services, The REP and the („) Proposal are by this reference, incorporated in)) and made a part of this Agreement and a part of any extensions hereof. In the event of an e>5'45ress conflict between the RFP and/or the Proposal and this Agreement, this Agreement shall 6overn over the REP, and the RFP shall govern over the Proposal; and WHEREAS, the City desires ;to enter into this Agreement with Kent Security and Kent Security agrees to accept enp1oyinejal under the terms and conditions set forth lierein; and WHEREAS, the. Comniision of the City of N/lianti,„ by Resolution No. 13-_, adopted on. February 14, 2013 (attache ere 0 and by this .reterence made a part of this Agreement and of any extensions :hereof), ti'Aprovedthe selection of Kent Security an.d authorized the City Manager to negotiate and ex. -ate an agreement, under the terms and eanditions set forth herein; and NOW, THEREVRE, in consideration of the mutual covenants and obligations herein contained, and subject' to the terms and conditions hereinafter stated, the parties hereto understood and agree as follows: SECTION I SERVICES i A. City agrees to engage Kent Security to provide the Services, and Kent Security agrees to provide to City the Services, each pursuant to the terms and conditions set forth herein Exhibit "A",,,,Seetion 3.0, Speeifications/Scopc of Work. i 13./ :Kent Security may delegate the provision of certain services to third party providers' who meet the requirements of this Agreement applicable to Kent, provided that Kant Securityshall use reasonable due diligence to determine such other service providers are qualifi/d with respect to the function that the other service providers are to perform. Such delegation shall not relieve Kent Security of its duty. 1 1 SECTION II COMPENSATION A. City agrees and hereby contracts to pay Kent Security the fees and/o``r~'premiums in accordance with the price proposal provisions of Exhibit B and any additional fy�is set expressly forth below in this Section II (collectively, the "Fees"), In no event shall total cumulative annual compensation under this Agreement exceed Three Hundred Fiftyhousand Dollars ($350,000,00). The. Fees arepayable on • or.about the firstday of the cal dar month (by way of example, the calendar month of January fees are on or about Jan ery 1). All Kent Security invoices shall be proper invoices as that term is defined by •Florid 's Local Government Prompt Payment Act, Florida Statutes, §218,70 to §218.79, Florida Sta utes, as amended, are due and payable upon receipt, and any undisputed amounts which re Pain unpaid after forty five (45) days shall accrue interest at a rate of one percent (1%) per onth or twelve (12%) percent per annum until paid. In order to dispute an invoice, City muffs provide Kent Security with written notice of the reasons for such dispute within forty five (45)days of receipt of the invoice or such amounts may be deemed owed as a rebuttable presumpt'6n, if so provided in such invoice, Kent 'I Security understands and agrees that Kent Security sh be solely responsible for its employees, agents, and subcontractors and the City shall not be responsible nor liable for any payments to or amounts due to Kent Security's employees, agents, r subcontractors for their respective services provided hereunder this Agreement and any exter ions hereof. SE TION III MIS 2 LLANEOUS A. Term.. This Agreement shall/femain in effect for a termof three (3) years commencing on the Effective date, unless it is earlier terminated or cancelled for Cause or for Convenience as provided in this Agreement, with ail option to be exercised by the City Manager to renew for three (3) additional terms of one,(1) year each on these same terms and conditions, The City Manager shall give Kent notice off the City's intention to renew no less than thirty (30) days prior to the expiration of the then current term by giving Kent Security written notice as provided in Subjection H, Notices, The total term, if all renewals are exercised, cannot exceed six *(6) years. Unless renewed, this Agreement. will automatically end three (3) years from its date of Execution, which is the Effective Date, without the necessity of any action by either party. Written notice of termination may be made at least thirty (30) days prior to termination without cause. Upon termination' of this Agreement and expiration of any applicable notice period, the parties hereto shall have no further liability or obligation except as explicitly provided for hereunder as surviving /termination of this Agreement. Additionally, the City Manager reserves the right to automatically extend this contract for up to one hundred twenty (120) calendar days beyond the stated contract term in order to provide the City departments with continual service and supplies while a new contract is being solicited, evaluated, and/or awarded. If the right is exercised, the City shall notify the Bidder/Proposer, in writing, of its intent to extend the contract at the same price, terms and conditions for a specific number of days. Additional extensions, 2 over the first one hundred twenty (120) day extension may occur, if, the City and the Successful Bidder/Proposer are in mutual agreement of such extensions. B. Cancellation For Convenience. The City Manager shall also have the right to ter 'plate this Agreement by giving Kent Security at least thirty (30) business days' prior written otice, upon unavailability of funds, or if City detennines, in its sole discretion, for any reason or for its convenience, that continuation of the services are no longer in the best interest of Ci In the event of termination by City, City shall pay Kent Security compensation for servi (s rendered and expenses incurred prior to the effective date of termination. In no event shall ity be liable for any additional compensation, other than that provided herein, or for any c nsequential or incidental damages. Kent Security shall have no recourse against the City for,cancellation for convenience other than adherence to this Section. C. Monies Owed Upon Agreement Termination. Any undispute7monies due under the express terms of this Agreement at the time of termination shall be paid in full within forty five (45) days thereafter. D. Indemnification, Kent Security shall save, protect, elease, reimburse, indemnify, defend and hold harmless the City and its officials, employees nd agents (collectively referred to as "Indemnitees") and each of them from and against all lo, , costs, penalties, fines, damages, claims, expenses, fees (including attorney's fees) or liabrlities (collectively referred to as "Liabilities") by reason of any injury to or death of any person or damage to or destruction or Loss of any property arising out of, resulting from, or in 6nnection with : (i) the performance or non-performance of the services contemplated by thi Agreement which is or is alleged to be directly or indirectly caused, in whole or in part, b any act, omission, default or negligence (whether active or passive) of Kent Security or itsp- ployees, agents, or (ii) the failure of Kent Security to comply with any of the paragraphs he'ein or the failure of Kent Security to conform to statutes, ordinances, or other regulations oerequirements of any governmental authority, federal or state, in connection with thy performance of this Agreement and any amendments/extensions hereof. Kent Security shall protect and defend the Client, its officials and/or employees against, any civil actioyns, statutory or similar claims, injuries or damages arising or resulting from the permitted m //work, even if it is alleged that the Indenitees, its officials and/or employees were negligea't. Kent Security expressly agrees to indemnify and hold harmless the Indemnitees, or any of them, from and against all liabilities which may be asserted by an employee or former employee of Kent Security, as provided above, for which Kent Security liability to such employee former employee would otherwise be limited to payments under state Workers' Compensati n or similar laws. Further, in the event that there is litigation or arbitration, each party shall bear its own fees. Kent Security warrants that there has been no violation of copyright, tradeixiark, or patent or similar rights in manufacturing, producing, modifying, assembling, distr;buting or selling the programs, services, data and goods shipped or ordered and Kent Securi0 agrees to hold the Indemnitees harmless and indemnify the Indemnitees from any ancr all liability, loss or expense occasioned by any such violation. This Hold Harmless and Indemnity shall be binding upon Kent Security and its delegates, heirs, successors and assigns and shall survive the cancellation or expiration of the Agreement. Kent Security freely and voluntarily signs this indemnity. The provisions of this Subsection D shall survive any termination or expiration of this Agreement. Additionally, Kent Security covenants not to sue the Indemnitees, its officials or employees4n any action or proceeding arising out of this Hold Harmless and Indemnity. E. Security of Personal Health Information, Kent Security and City/will be responsible for compliance of all provisions of the HIPAA Security Rule (45 C.F.R /164.302 318) (the "Security Rule"). Kent Security and City will identify and implement effective and appropriate administrative, physical and technical safeguards 'to protect the cdnfidentiality, integrity and availability of electronic protected information. Kent Security and City will conform to all standards in the Securi ' Rule requiring implementation of policies and procedures to prevent; detect, and contain . y correct security violations (45 C.F.R. 164.308(a)(1)) including but not limited to: 1. Designing appropriate screening processes. 2. Identifying what data backup and how. 3. Deciding whether and how to use encryption, 4. Addressing what data must be authenticated in particul situations to protect data integrity. 5. Determining the appropriate manner of protecting info °ation transmissions. F. Confidentiality. Any information that is acquired by/ ent Security in carrying out its duties under this Agreement, which had not become public -4hformation including information regarding City, shall be kept confidential except as required)(y any law or court order, including any subpoena. Kent Security will not disclose or permrt the disclosure of any confidential information to anyone other than City, its counsel, or persons designated by them or their counsel, Kent Security shall immediately notify City o any court order or subpoena requiring disclosure of confidential information, and shall appeal r challenge such order or subpoena prior to disclosure in accordance with such directions a City may issue and at City's expense (employing counsel selected by City) and shall cooperate with City to appeal or challenge any orders or subpoena ,requiring disclosure of confide itial information. Upon termination of this Agreement and upon receipt of a written request fr m City, all confidential information delivered to Kent Security by City in Kent Security's pos ession relating hereto shall be turned over to City. Kent Security will take reasonable me ures to avoid any unintentional or inadvertent disclosure of any confidential information to py unauthorized person by any of its employees, agents, or representatives. Likewise, to the eent allowed by Florida Law, including the Public Records Act, Chapter 119, Florida Statutes,fas amended, City agrees to keep confidential in all manners and not publish, dispense or use any way or by any means, other than for internal City business, any of Kent Security's wor product. City will take reasonable measures to avoid any unintentional or inadvertent disclo . re of any of Kent Security's work product to any unauthorized person by any of its employees, agents, or representatives. Kent Security understands and agrees that the Cit is subject to the Public Records Abt making many documents it maintains in its course f business open to public inspection and copying unless such documents are exempted by la from public inspection and copying. 4 The provisions of this Subsection G shall survive any termination or expiration 9e this Agreement. G. Governing Law/Venue. The laws of the State of Florida shall governthe alidity of the Agreement, the construction of its terms and the interpretation of the rights and/duties of the parties. The venue of any litigation field for the purpose of seeking enforceptent, claiming breach or default, or interpretation of any part of this Agreement shall lie exclusively within Miami -Dade County, Florida. Each party shall bear its own attorney's fees. H. Notices. All notices or other communications which shall or nygay be given pursuant to this Agreement shall be in writing and shall be delivered by personal s/vice, or by registered mail, return receipt requested, postage prepaid and addressed to the other party at the address indicated herein or as the same may be changed from time to time. S notice shall be deemed given on the day on which personally served; or if by mail, on the fi , h day after being posted or the date of actual receipt, whichever is earlier, CITY Johnny Martinez, P.E. City Manager City of Miami 444 SW 2nd Ave, 10th Floor Miami, Florida 33130-1910 VENDOR Gil/Neuman, Chief Executive Officer tent Security Services, Inc. 4600 Biscayne Boulevard North Miami, Florida 33181 I. Failure to Perform, Neither party shall be liable for failure or delay in performing obligations set forth in this Agreement, and neithe party shall be deemed in breach of its obligations, if such failure to delay is due to national disasters, strike, lock -out, or other industrial or transportation disturbances, law, regulation or or, finance, or any causes reasonably beyond the control of such party. J. Successors and Assigns. This Agr °ement shall be binding upon the parties herein, their heirs, executors, legal representatives, su cessors and assigns. K. Independent Contractor. Kent Se` urity, its employees, agents or representatives, shall be deemed to be independent contractors %d not agents or employees of the City and shall not attain any rights or benefits under the ciiil service or pension ordinances of the City, or any rights generally afforded classified or unclassified employees. Kent Security, its employees, agents or representatives, shall not be e�htitled to Florida Workers' Compensation benefits as an employee of the City. L. Entire Agreement, This A reement and its attachments and exhibits constitute the sole and only Agreement of the parties nd accurately set forth the rights, duties, and obligations of each to the other. Any prior greements, promises, negotiations, or representations not expressly set forth in this Agreem nt are of no force and effect. M. Amendments, No aMendments to this Agreement shall be binding on either party unless in writing and signed by both parties. 5 N. Captions and Headings. Captions, title and paragraph headings are for convenient reference and are not a part of this Agreement. Such captions, title or paragraph headings shall not be deemed in any manner to modify, explain, enlarge or restrict any of the provisions contained in this Agreement. 0, Waiver. No waiver or breach of any provision of this Agreement shall constitute a waiver of any subsequent breach of the same or any other provision hereof, and no waiver shall be effective unless made in writing. P. Severability. Should any provisions, paragraph, sentence, work or phrase c�, fitained in this Agreement be determined by a court of competent jurisdiction to 'be ival) , illegal or otherwise unenforceable under the laws of the United States, State of Florid ; Miami -Dade County, or the City of Miami, such provisions, paragraphs, sentences, words or hrases shall be deemed modified to the extent necessary in order to conform with such laws, g, if not modifiable to conform with such laws, then same shall be deemed severable, and/in either event, the remaining terms and provisions of this Agreement shall remain unrnodifieo and in full force and effect, • Q. Third Party Beneficiary. Kent Security and the City agree hat it is not intended that any provision of this Agreement establishes a third party benefiej ry giving or allowing any claim or right of action whatsoever by any third party under this Ag, eement, AUDIT AND INSPECTION RIGHTS AND RECORDS RETENTION: Kent Security agrees to provide access to the City f or to any of its duly authorized representatives, to any books, documents, papers, and iycords of Kent Security which are directly pertinent to this Agreement, for the purpose of audit, examination, excerpts, and transcripts. The City may, at reasonable times, and for a,period of up to five (5) years following the date of final payment by the City to Kent Security ,under this Agreement, audit and inspect, or cause to be audited and inspected, those books,!documents, papers, and records of Kent Security which are related to Kent Security's performance under this Agreement. Kent Security agrees to maintain any and all such books, documents, papers, and records at its principal place of business for a period of five (5) years after final payment is made under this Agreement and all other pending matters are closed, Kent Security's failure to adhere to, or refuse to comply with, this condition shall result in the immediate cancellation of this Agreement by the City. AWARD (F AGREEMENT: Kent Security represents to the ,City that it has not employed or retained any person or company employed by the City to sol}oit or secure this Agreement and that it has not offered to pay, paid, or agreed to pay any person any fee, commission, percentage, brokerage fee, or gift of any kind contingent upon or in corm ction with, the receipt of an award of this Agreement. PUBLIC RECORDS: 6 A. Kent Security understands that the public shall have access, at all reasonable times, to all documents and information pertaining to City Agreements, subject to the provisions of Chapter . f 119, Florida Statutes, and agrees to allow access by the City and the public to all documents % subject to disclosure under applicable laws. Kent Security's failure or refusal to comply with the / provisions of this section shall result in the immediate cancellation of this Agreement by the ' City. B, Should Kent Security determine to dispute any public access provision required by Florida Statutes, then Kent Security shall do so at its own expense and at no cost to the City, COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS: Kent Security understands that agreements with local govermnents are subject,to certain laws and regulations, including laws pertaining to public records, conflict of interest, record keeping, etc. City and Kent Security agree to comply with and observe all such applicable federal, state and local laws, rules, regulations, codes and ordinances, as they may be amended from time to time. Kent Security further agrees to include in all of Kent Security',s` agreements with subcontractors for any Services related to this Agreement this provision requiring subcontractors to comply with and observe all applicable federal, state, and local laws r ales, regulations, codes and ordinances, as they may be amended from time to time. CONTINGENCY CLAUSE: Funding for this Agreement is contingent on the availability of funds and continued authorization for program activities and the Agreement is subject to amendment or termination due to lack of funds, reduction of funds and/or change in regulations, upon thirty (30) days written notice. FORCE MAJEURE: "Force Majeure Event" shall mean an act of God, act of governmental body or military authority, fire, explosion, power failure, flood, storm, hurricane, sink hole, other natural disasters, epidemic, riot or civil disturbance, war or terrorism, sabotage, insurrection, blockade, or embargo. In the event that either party is delayed in he performance of any act or obligation pursuant to or required by the Agreement by reaso of a Force Majeure Event, the time for required completion of such act or obligation shall e extended by the number of days equal to the total number of days, if any, that such party is a tually delayed by such Force Majeure Event. The party seeking delay in performance shall give notice to the other party specifying the anticipated duration of the delay, and if such de 6y shall extend beyond the duration specified in such notice, additional notice shall be repeated o less than monthly so long as such delay due to a Force Majeure Event continues, Any part] seeking delay in performance due to a Force Majeure Event shall use its best efforts to ectify any condition causing such delay and shall cooperate with the other party to overcome any delay that has resulted. CITY NOT LIABLE FOR DELAYS: 7 Kent Security hereby understands and agrees that in no event shall the City be liable for, or responsible to Kent Security or any subcontractor, or to any other person, firm, or entity for or on account of, any stoppages or delay(s) in work herein provided for, or any damages whatsoever related thereto, because of any injunction or other legal or equitable proceedings or on account of any delay(s) for any cause over which the City has, no control, USE OF NAME: 1 Kent Security understands and agrees that the City is not engaged in reset ch for advertising, sales promotion, or other publicity purposes. Kent Security is allowed, }within the limited scope of normal and customary marketing andpromotion of its work, to use/tie general results of this project and the name of the City. The Kent Security agrees to/protect any confidential information provided by the City and will not release informatiorYof a specific nature without prior written consent of the City Manager or the City Commissioi3l NO CONFLICT OF INTEREST: Pursuant to City of Miami Code Section 2-611, as amended (" 9 ty Code"), regarding conflicts of interest, Kent Security hereby certifies to City that no indi idual member of Kent Security, no employee, and no subcontractor under this Agreement cy any immediate family member of any of the same is also a member of any board, commissi6n, or agency of the City, Kent Security hereby represents and warrants to the City that tloughout the term of this Agreement, Kent Security, its employees and its subcontractors will abide by this prohibition of the City Code. NO THIRD -PARTY BENEFICIARY: No persons other than the Kent Security and the ty (and their successors and assigns) shall have any rights whatsoever under this Agreement. SURVIVAL All obligations (including but not limited to indemnity and obligations to defend and hold harmless) and rights of any party arising during orrattributable to the period prior to expiration or earlier termination of this Agreement shall surviv such expiration or earlier termination. TRUTH -IN -NEGOTIATION CERT FICATION, REPRESENTATION AND WN'RRANTY: Kent Security hereby certifie , represents and warrants to City that on the date of Kent Security's execution of this Agree . ent and so long as this Agreement shall remain in full force and effect, the wage rates and otl}er factual unit costs supporting the compensation to Kent Security under this Agreement are an . will continue to be accurate, complete, and current. Kent Security understands, agrees and acknowledges that the City shall adjust the amount of the 8 compensation and any additions thereto to exclude any significant sums by which the City / determines the contract price of compensation hereunder was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. All such contract adjustments shall be made within one (1) year of the end of this Agreement, whether naturally expiring or` earlier terminated pursuant to the provisions hereof. COUNTERPARTS: This Agreement may be executed in three or more counterparts, each of which shall constitute an original but all of which, when taken together, shall constitute one and/the same agreement. • [Remainder of page intentionally blank, Signature page follows. r 9 IN WITNESS WHEREOF, the parties have caused this Agreement to be exec ed on this day of , 2013 ("Effective Date"), By: Attest: City of Miami, City Manager, Johnny Martinez, PE, City Manager Todd B, Hannon, City Clerk Printed Name Approved as to Legal Form: Julie O, Bru, City Attorney Approved by Risk Management: By: Calvin Ellis, Risk Manager 10