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HomeMy WebLinkAboutExhibit 2City of Miami Request for Proposals (RFP) Purchasing Department Glenn Marcos, CPPO, CPPB, Director/Chief Procurement Officer Miami Riverside Center 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Web Site Address: http://miamigov.com/procurement RFP Number: Title: Issue Date/Time: RFP Closing Date/Time: Pre -Bid Conference: Pre -Bid Date/Time: Pre -Bid Location: Deadline for Request for Clarification: Buyer: Hard Copy Submittal Location: Buyer E-Mail Address: Buyer Facsimile: 119057,2 Request for Proposal for a Traffic Safety Camera Program 22-DEC-2008 26-JAN 2009 @ 13:00:00 Monday, January 12, 2009 at 5 p.m Rodriguez, Lourdes City of Miami - City Clerk 3500 Pan American Drive Miami FL 33133 US lorodriguez@ci.miami.fl.us (305) 400-5033 Page 1 of 44 Certification Statement Please quote on this foiiu, if applicable, net prices for the item(s) listed. Return signed original and retain a copy for your files. Prices should include all costs, including transportation to destination. The City reserves the right to accept or reject all or any part of this submission. Prices should be fiiui for a minimum of 180 days following the time set for closing of the submissions. In the event of errors in extension of totals, the unit prices shall govern in determining the quoted prices. We (I) certify that we have read your solicitation, completed the necessary documents, and propose to furnish and deliver, F.O.B. DESTINATION, the items or services specified herein. The undersigned hereby certifies that neither the contractual party nor any of its principal owners or personnel have been convicted of any of the violations, or debarred or suspended as set in section 18-107 or Ordinance No. 12271. All exceptions to this submission have been documented in the section below (refer to paragraph and section). EXCEPTIONS: We (I) certify that any and all information contained in this submission is true; and we (I) further certify that this submission is made without prior understanding, agreement, or connection with any corporation, firm, or person submitting a submission for the same materials, supplies, equipment, or service, and is in all respects fair and without collusion or fraud. We (I) agree to abide by all teuus and conditions of -this solicitation and certify that I am authorized to sign this submission for the submitter. Please print the following and sign your name: SUPPLIER NAME. ADDRESS• PHONE: FAX EMAIL: BEEPER. SIGNED BY - TITLE. DATE. FAILURE TO COMPLETE. SIGN. AND RETURN THIS FORM SHALL DISQUALIFY THIS BID. Page 2 of 44 Certifications Legal Name of Film: Entity Type: Partnership, Sole Proprietorship, Corporation, etc. Year Established: Business Address: City, State and Zip Code: Telephone Number: Fax Number: E-mail Address: Occupational License Number: Occupational License Issuing Agency: Occupational License Expiration Date: Respondent certifies that (s) he has read and understood the provisions of City of Miami Ordinance No. 10032 (Section 18-105 of the City Code) pertaining to the implementation of a "First Source Hiring Agreement.": (Yes or No) Will Subcontractor(s) be used? (Yes or No) Page 3 of 44 Service Total Contract Amount( which includes base teen and renewal options): Page 4 of 44 Line: 1 Description: Percentage of Revenue to the City Category: 55009-00 Unit of Measure: Gross Unit Price: $ Number of Units: 1 Total: $ Page 5 of 44 Request for Proposals (REP) 119057,2 Table of Contents Terms and Conditions 7 1. General Conditions 7 1.1. GENERAL TERMS AND CONDITIONS 7 2. Special Conditions 06 2.1. PURPOSE "6 2.2. DEADLINE FOR RECEIPT OF REQUEST FOR ADDITIONAL INFORMATION/CLARIFICATION 0 6 2.3. TERM OF CONTRACT 26 2.4. CONDITIONS FOR RENEWAL "6 2.5. CONTRACT EXECUTION 06 2.6. FAILURE TO PERFORM .26 2.7. INSURANCE REQUIREMENTS 27 2.8. CONTRACT ADMINISTRATOR 28 2.9. SUBCONTRACTOR(S) OR SUBCONSULTANT(S) 28 2.10. USE OF PREMISES .28 2.11. DAMAGES TO PUBLIC/PRIVATE PROPERTY 28 2.12. WARRANTY, FITNESS FOR PURPOSE 28 2.13. COMPLETE PROJECT REQUIRED 79 2.14. PUBLIC CONVENIENCE AND SAFETY "9 2.15. SAFETY MEASURES 79 2.16. TERMINATION 29 2.17. ADDITIONAL TERMS AND CONDITIONS 29 2.18. PRIMARY CLIENT (FIRST PRIORITY) 30 2.19. UNAUTHORIZED WORK 30 2.20. CHANGES/ALTERATIONS 30 2.21. EVALUATION/SELECTION PROCESS AND CONTRACT AWARD 30 2.22. ADDITIONAL SERVICES 31 2.23. RECORDS 31 2.24. TRUTH IN NEGOTIATION CERTIFICATE 31 2.25. PROPOSER'S MINIMUM QUALIFICATIONS 31 3. Specifications 32 3.1. SPECIFICATIONS/SCOPE OF WORK 32 4. Submission Requirements 42 4.1. SUBMISSION REQUIREMENTS 42 5. Evaluation Criteria 44 5.1. EVALUATION CRITERIA 44 Page 6 of 44 Request for Proposals (RFP) 119057,2 Terms and Conditions 1. General Conditions 1.1. GENERAL TERMS AND CONDITIONS Intent: The General Terms and Conditions described herein apply to the acquisition of goods/equipment/services with an estimated aggregate cost of S25,000.00 or more. Definition: A formal solicitation is defined as issuance of an Invitation for Bids, Request for Proposals, Request for Qualifications, or Request for Letters of Interest pursuant to the City of Miami Procurement Code and/or Florida Law, as amended. Fornlal Solicitation and Solicitation shall be defined in the same manner herein. 1.1. ACCEPTANCE OF GOODS OR EQUIPMENT - Any good(s) or equipment delivered under this formal solicitation, if applicable, shall remain the property of the seller until a physical inspection and actual usage of the good is made, and thereafter is accepted as satisfactory to the City. It must comply with the terms herein and be fully in accordance with specifications and of the highest quality. In the event the goods/equipment supplied to the City are found to be defective or does not conform to specifications, the City reserves the right to cancel the order upon written notice to the Contractor and return the product to the Contractor at the Contractor's expense. 1.2. ACCEPTANCE OF OFFER - The signed or electronic submission of your solicitation response shall be considered an offer on the part of the bidder/proposer; such offer shall be deemed accepted upon issuance by the City of a purchase order. 1.3. ACCEPTANCE/REJECTION — The City reserves the right to accept or reject any or all responses or parts of after opening/closing date and request re -issuance on the goods/services described in the formal solicitation. In the event of such rejection, the Director of Purchasing shall notify all affected bidders/proposers and make available a written explanation for the rejection. The City also reserves the right to reject the response of any bidder/proposer who has previously failed to properly perform under the terms and conditions of a contract, to deliver on time contracts of a similar- nature, and who is not in a position to perforrn the requirements defined in this formal solicitation. The City further reserves the right to waive any irregularities or minor informalities or technicalities in any or all responses and may, at its discretion, re -issue this formal solicitation. 1.4. ADDENDA — It is the bidder's/proposer's responsibility to ensure receipt of all Addenda. Addenda are available at the City's website at: http://www.ci.miami.fl.us/procurement 1.5. ALTERNATE RESPONSES MAY BE CONSIDERED - The City may consider one (1) alternate response from the same Bidder/Proposer for the same formal solicitation; provided, that the alternate response offers a different product that meets or exceeds the fonnal solicitation requirements. In order for the City to consider an alternate response, the Bidder/Proposer shall complete a separate Price Sheet form and shall mark "Alternate Response". Alternate response shall be placed in the same response. This provision only applies to formal solicitations for the procurement of goods, services, items, equipment, materials, and/or supplies. 1.6. ASSIGNMENT - Contractor agrees not to subcontract, assign, transfer, convey, sublet, or otherwise dispose of the resulting Contract, or any or all of its right, title or interest herein, without City of Miami's prior written consent. 1.7. ATTORNEY'S FEES - In connection with any litigation, mediation and arbitration arising out of this Contract, the prevailing party shall be entitled to recover its costs and reasonable attomey's fees through and including appellate litigation and any post judgment proceedings. 1.8. AUDIT RIGHTS AND RECORDS RETENTION - The Successful Bidder/Proposer agrees to provide access at all reasonable times to the City, or to any of its duly authorized representatives, to any books, documents, papers, and records of Contractor which are directly pertinent to this formal solicitation, for the purpose of audit, examination, excerpts, and transcriptions. The Successful Bidder/Proposer shall maintain and retain any and all of the books, documents, papers and records pertinent to the Contract for Page 7 of 44 Request for Proposals (RFP) 119057,2 three (3) years after the City makes final .payment and all other pending matters are closed. .Contractor's failure to or refusal to comply with this condition shall result in the innnediate cancellation of this contract by the City. 1.9. AVAILABILITY OF CONTRACT STATE-WIDE - Any Governmental, not -for -profit or quasi -governmental entity in the State of Florida, may avail itself of this contract and purchase any and all goods/services, specified herein from the successful bidder(s)/proposer(s) at the contract price(s) established herein, when permissible by federal, state, and local laws, rules, and regulations. Each Governmental, not -for -profit or quasi -governmental entity which uses this formal solicitation and resulting bid contract or agreement will establish its own contract/agreement, place its own orders, issue its own purchase orders, be invoiced there from and make its own payments, determine shipping terns and issue its own exemption certificates as required by the successful bidder(s)iproposer(s). 1.10. AWARD OF CONTRACT: A. The Formal Solicitation, Bidder's/Proposer's response, any addenda issued, and the purchase order shall constitute the entire contract, unless modified in accordance with any ensuing contract/agreement, amendment or addenda. B. The award of a contract where there are Tie Bids will be decided by the Director of Purchasing or designee in the instance that Tie Bids can't be determined by applying Florida Statute 287.087, Preference to Businesses with Drug -Free Workplace Programs. C. The award of this contract may be preconditioned on the subsequent submission of other documents as specified in the Special Conditions or Technical Specifications. Bidder/Proposer shall be in default of its contractual obligation if such documents are not submitted in a timely manner and in the form required by the City. Where Bidder/Proposer is in default of these contractual requirements, the City, through action taken by the Purchasing Department, will void its acceptance of the Bidder's/Proposer's Response and may accept the Response from the next lowest responsive, responsible Bidder or Proposal most advantageous to the City or re -solicit the City's requirements. The City, at its sole discretion, may seek monetary restitution from Bidder/Proposer and its bid/proposal bond or guaranty, if applicable, as a result of damages or increased costs sustained as a result of the Bidder's/Proposer's default. D. The tern of the contract shall be specified in one of three documents which shall be issued to the successful Bidder/Proposer. These documents may either be a purchase order, notice of award and/or contract award sheet. E. The City reserves the right to automatically extend this contract for up to one hundred twenty (120) calendar days beyond the stated contract tern in order to provide City departments with continual service and supplies while a new contract is being solicited, evaluated, and/or awarded. If the right is exercised, the City shall notify the Bidder/Proposer, in writing, of its intent to extend the contract at the same price, terms and conditions for a specific number of days. Additional extensions over the first one hundred twenty (120) day extension may occur, if, the City and the Successful Bidder/Proposer are in mutual agreement of such extensions. F. Where the contract involves a single shipment of goods to the City, the contract term shall conclude upon completion of the expressed or implied warranty periods. G. The City reserves the right to award the contract on a split -order, lump sum or individual -item basis, or such combination as shall best serve the interests of the City unless otherwise specified. H. A Contract/Agreement may be awarded to the Bidder/Proposer by the City Commission based upon the minimum qualification requirements reflected herein. As a result of a RFP, RFQ, or RFLI, the City reserves the right to execute or not execute, as applicable, an Agreement with the Proposer, whichever is determined to be in the City's best interests. Such agreement will be furnished by the City, will contain certain terns as are in the City's best interests, and will be subject to approval as to legal form by the City Attorney. 1.11. BID BOND/ BID SECURITY - A cashier's or certified check, or a Bid Bond signed by a recognized surety company that is licensed to do business in the State of Florida, payable to the City of Miami, for the amount bid is required from all bidders/proposers, if so indicated under the Special Conditions. This check or bond guarantees that a bidder/proposer will accept the order or contract/agreement, as bid/proposed, if it is awarded to bidder/proposer. Bidder/Proposer shall forfeit bid deposit to the City should City award Page 8 of 44 Request for Proposals (RFP) 119057,2 contract/agreement to Bidder/Proposer and Bidder/Proposer fails to accept the award. The City reserves the right to reject any and all surety tendered to the City. Bid deposits are retumed to unsuccessful bidders/proposers within ten (10) days after the award and successful bidder's/proposer's acceptance of award. If sixty (60) days have passed after the date of the formal solicitation closing date, and no contract has been awarded, all bid deposits will be returned on demand. Certified Minority/Women vendors may apply to participate in the City's Bid Bond Voucher Program by contacting the Minority/Women Business Affairs office. 1.12. RESPONSE FORM (HARDCOPY FORMAT) - All forms should be completed, signed and submitted accordingly. 1.13. BID SECURITY FORFEITED LIQUIDATED DAMAGES - FaiIure to execute an Agreement and/or file an acceptable Performance Bond, when required, as provided herein, shall be just cause for the annulment of the award and the forfeiture of the Bid Security to the City, which forfeiture shall be considered, not as a penalty, but in mitigation of damages sustained. Award may then be made to the next lowest responsive, responsible Bidder or Proposal most advantageous to the City or all responses may be rejected. 1.14. BRAND NAMES - If and wherever in the specifications brand names, makes, models, names of any manufacturers, trade names, or bidder/proposer catalog numbers are specified, it is for the purpose of establishing the type, function, minimum standard of design, efficiency, grade or quality of goods only. When the City does not wish to rule out other competitors' brands or makes, the phrase "OR EQUAL" is added. When bidding/proposing an approved equal, Bidders/Proposers will submit, with their response, complete sets of necessary data (factory information sheets, specifications, brochures, etc.) in order for the City to evaluate and determine the equality of the item(s) bid/proposed. The City shall be the sole judge of equality and its decision shall be final. Unless otherwise specified, evidence in the form of samples may be requested if the proposed brand is other than specified by the City. Such samples are to be fumished after formal solicitation opening/closing only upon request of the City. If samples should be requested, such samples must be received by the City no later than seven (7) calendar days after a foinial request is made. 1.15. CANCELLATION - The City reserves the right to cancel all formal solicitations before its opening/closing.-In-the event of.bid/proposal_cancellation, the_Director_of_Purchasing shall notify all prospective bidders/proposers and make available a written explanation for the cancellation. 1.16. CAPITAL EXPENDITURES - Contractor understands that any capital expenditures that the firm makes, or prepares to snake, in order to deliver/perform the goods/services required by the City, is a business risk which the contractor must assume. The City will not be obligated to reimburse amortized or unamortized capital expenditures, or to maintain the approved status of any contractor. If contractor has been unable to recoup its capital expenditures during the time it is rendering such goods/services, it shall not have any claim upon the City. 1.17. CITY NOT LIABLE FOR DELAYS - It is further expressly agreed that in no event shall the City be liable for, or responsible to, the Bidder/Proposer/Consultant, any sub-contractor/sub-consultant, or to any other person for, or on account of, any stoppages or delay in the work herein provided for by injunction or other legal or equitable proceedings or on account of any delay for any cause over which the City has no control. 1.18. COLLUSION —Bidder/Proposer, by submitting a response, certifies that its response is made without previous understanding, agreement or connection either with any person, firm or corporation submitting a response for the same items/services or with the City of Miami's Purchasing Department or initiating department. The Bidder/Proposer certifies that its response is fair, without control, collusion, fraud or other illegal action. Bidder/Proposer certifies that it is in compliance with the Conflict of Interest and Code of Ethics Laws. The City will investigate all potential situations where collusion may have occurred and the City reserves the right to reject any and all bids/responses where collusion may have occurred. 1.19. COMPLIANCE WITH FEDERAL, STATE AND LOCAL LAWS - Contractor understands that contracts between private entities and local governments are subject to certain laws and regulations, including laws pertaining to public records, conflict of interest, records keeping, etc. City and Contractor agree to comply with and observe all applicable laws, codes and ordinances as that may in any way affect the goods or equipment offered, including but not limited to: A. Executive Order 11246, which prohibits discrimination against any employee, applicant, or client Page 9 of 44 Request for Proposals (RFP) 11905 7,2 because of race, creed, color, national origin, sex, or age with regard to, but not limited to, the following: employment practices, rate of pay or other compensation methods, and training selection. B. Occupational, Safety and Health Act (OSHA), as applicable to this Formal Solicitation. C. The State of Florida Statutes, Section 287.133(3)(A) on Public Entity Crimes. D. Minority/Women Business Affairs Enterprise (M/WBE) City Ordinances No. 10062, 10538, 11272, as amended, as applicable to this Formal Solicitation. E. Environment Protection Agency (EPA), as applicable to this Formal Solicitation. F. Uniforni Commercial Code (Florida Statutes, Chapter 672). G. Americans with Disabilities Act of 1990, as amended. H. National Institute of Occupational Safety Hazards (NIOSH), as applicable to this Formal Solicitation. I. National Forest Products Association (NFPA), as applicable to this Formal Solicitation. J. City Procurement Ordinance City Code Section 18, Article III. K. Conflict of Interest, City Code Section 2-611;61. L. Cone of Silence, City Code Section 1 8-74. M. The Florida Statutes Sections 218.73 and 218.74 on Prompt Payment. N. First Source Hiring Agreement, City Ordinance No. 10032, as applicable to this Formal Solicitation. Implemented to foster the creation of new and permanent jobs for City of Miami residents; requires as a condition precedent to the execution of service contracts including professional services. Lack of knowledge by the bidder/proposer will in no way be a cause for relief from responsibility. Non-compliance with all local, state, and federal directives, orders, and laws may be considered grounds for termination of contract(s). Copies of the City Ordinances may be obtained from the City Clerk's Office. 1.20. CONE OF SILENCE - Pursuant to Section 18-74 of the City of Miami Code, a "Cone of Silence" is imposed upon each RFP, RFQ, RFLI, or IFB after advertisement and terminates at the time the City Manager issues a written recommendation to the Miami City Commission. The Cone of Silence shall be applicable only to Contracts for the provision of goods and services and public works or improvements for amounts greater than S200,000. The Cone of Silence prohibits any communication regarding RFPs, RFQs, RFLI or IFBs (bids) between, among others: Potential vendors, service providers, bidders, lobbyists or consultants and the City's professional staff including, but not limited to, the City Manager and the City Manager's staff; the Mayor, City Commissioners, or their respective staffs and any member of the respective selection/evaluation committee. The provision does not apply to, among other communications: oral communications with the City purchasing staff regarding Minority/Women Business Enterprise (MAYBE) and local vendor outreach programs; oral communications, provided the communication is limited strictly to matters of process or procedure already contained in the formal solicitation document; the provisions of the Cone of Silence do not apply to oral communications at duly noticed site visits/inspections, pre -proposal or pre -bid conferences, oral presentations before selection/evaluation conunittees, contract negotiations during any duly noticed public meeting, or public presentations made to the Miami City Commission during a duly noticed public meeting; or communications in writing or by email at any time with any City employee, official or member of the City Commission unless specifically prohibited by the applicable RFP, RFQ, RFLI or IFB (bid) documents (See Section 2.2. of the Special Conditions); or communications in connection with the collection of industry comments or the performance of market research regarding a particular RFP, RFQ, RFLI OR IFB by City Purchasing staff. Proposers or bidders must file a copy of any written communications with the Office of the City Clerk, which shall be made available to any person upon request. The City shall respond in writing and file a copy with the Office of the City Clerk, which shall be made available to any person upon request. Written communications may be in the form of e-mail, with a copy to the Office of the City Clerk. Page 10 of 44 Request for Proposals (RFP) 119057,2 In addition to any other penalties provided by law, violation of the Cone of Silence by any proposer or bidder shall render any award voidable. A violation by a particular Bidder, Proposer, Offeror, Respondent, lobbyist or consultant shall subject same to potential penalties pursuant to the City Code. Any person having personal knowledge of a violation of these provisions shall report such violation to the State Attorney and/or may file a complaint with the Ethics Connnission. Proposers or bidders should reference Section 18-74 of the City of Miami Code for further clarification. This language is only a summary of the key provisions of the Cone of Silence. Please review City of Miami Code Section 18-74 for a complete and thorough description of the Cone of Silence. You may contact the City Clerk at 305-250-5360, to obtain a copy of same. 1.21. CONFIDENTIALITY - As a political subdivision, the City of Miami is subject to the Florida Sunshine Act and Public Records Law. If this Contract/Agreement contains a confidentiality provision, it shall have no application when disclosure is required by Florida law or upon court order. 1.22. CONFLICT OF INTEREST — Bidders/Proposers, by responding to this Formal Solicitation, certify that to the best of their knowledge or belief, no elected/appointed official or employee of the City of Miami is financially interested, directly or indirectly, in the purchase of goods/services specified in this Formal Solicitation. Any such interests on the part of the Bidder/Proposer or its employees must be disclosed in writing to the City. Further, you must disclose the name of any City employee who owns, directly or indirectly, an interest of five percent (5%) or more of the total assets of capital stock in your firm. 1.23. COPYRIGHT OR PATENT RIGHTS — Bidders/Proposers warrant that there has been no violation of copyright or patent rights in manufacturing, producing, or selling the goods shipped or ordered and/or services provided as a result of this formal solicitation, and bidders/proposers agree to hold the City hannless from any and all liability, loss, or expense occasioned by any such violation. 1.24. COST INCURRED BY BIDDER/PROPOSER - All expenses involved with the preparation and submission of Responses to the City, or any work performed in connection therewith shall be borne by the B i dder(s)/Propos er(s ). 1.25. DEBARMENT AND SUSPENSIONS (Sec 18-107) (a) Authority and requirement to debar and suspend. After reasonable notice to an actual or prospective Contractual Party, and after reasonable opportunity for such party to be heard, the City Manager, after consultation with the Chief Procurement Officer and the city attorney, shall have the authority to debar a Contractual Party, for the causes listed below, from consideration for award of city Contracts. The debarment shall be for a period of not fewer than three years. The City Manager shall also have the authority to suspend a Contractual Party from consideration for award of city Contracts if there is probable cause for debarment, pending the debarment determination. The authority to debar and suspend contractors shall be exercised in accordance with regulations which shall be issued by the Chief Procurement Officer after approval by the City Manager, the city attorney, and the City Cotrunission. (b) Causes for debarment or suspension. Causes for debarment or suspension include the following: (1) Conviction for commission of a criminal offense incident to obtaining or attempting to obtain a public or private Contract or subcontract, or incident to the performance of such Contract or subcontract. (2) Conviction under state or federal statutes of embezzlement, theft, forgery, bribery, falsification or destruction of records, receiving stolen property, or any other offense indicating a lack of business integrity or business honesty. (3) Conviction under state or federal antitrust statutes arising out of the submission of Bids or Proposals. (4) Violation of Contract provisions, which is regarded by the Chief Procurement Officer to be indicative of nonresponsibility. Such violation may include failure without good cause to perform in accordance with the terms and conditions of a Contract or to perform within the time limits provided in a Contract, provided that failure to perform caused by acts beyond the control of a party shall not be considered a basis for debarment or suspension. (5) Debarment or suspension of the Contractual Party by any federal, state or other governmental entity. Page 11 of 44 Request for Proposals (RFP) 119057,2 (6) False certification pursuant to paragraph (c) below. (7) Found in violation of a zoning ordinance or any other city ordinance or regulation and for which the violation remains noncompliant. (8) Found in violation of a zoning ordinance or any other city ordinance or regulation and for which a civil penalty or fine is due and owing to the city. (9) Any other cause judged by the City Manager to be so serious and compelling as to affect the responsibility of the Contractual Party performing city Contracts. (c) Certification. All Contracts for goods and services, sales, and leases by the city shall contain a certification that neither the Contractual Party nor any of its principal owners or personnel have been convicted of any of the violations set forth above or debarred or suspended as set forth in paragraph (b)(5). (d) Debarment and suspension decisions. Subject to the provisions of paragraph (a), the City Manager shall render a written decision stating the reasons for the debarment or suspension. A copy of the decision shall be provided promptly to the Contractual Party, along with a notice of said parry's right to seek judicial relief. 1.26. DEBARRED/SUSPENDED VENDORS —An entity or affiliate who has been placed on the State of Florida debarred or suspended vendor list may not submit a response on a contract to provide goods or services to a public entity, may not submit a response on a contract with a public entity for the construction or repair of a public building or public work, may not submit response on leases of real property to a public entity, may not award or perform work as a contractor, supplier, subcontractor, or consultant under contract with any public entity, and may not transact business with any public entity. 1.27. DEFAULT/FAILURE TO PERFORM - The City shall be the sole judge of nonper ou nance, which shall include any failure on the part of the successful Bidder/Proposer to accept the award, to furnish required documents, and/or to fulfill any portion of this contract within the time stipulated. Upon default by the successful Bidder/Proposer to meet any terms of this agreement, the City will notify the Bidder/Proposer of the default and will provide the contractor three (3) days (weekends and holidays excluded) to remedy the default. Failure on the contractor's part to correct the default within the required three (3) days shall result in the Contract being terminated and upon the City notifying in writing the contractor of its intentions and the effective date of the termination. The following shall constitute default: A. Failure to perform the work or deliver the goods/services required under the Contract and/or within the time required or failing to use the subcontractors, entities and personnel as identified and set forth, and to the degree specified in the Contract. B. Failure to begin the work under this Contract within the time specified. C. Failure to perform the work with sufficient workers and equipment or with sufficient materials to ensure timely completion. D. Neglecting or refusing to remove materials or perforni new work where prior work has been rejected as nonconforming with the terms of the Contract. E. Becoming insolvent, being declared bankrupt, or committing any act of bankruptcy or insolvency, or making an assignment for the benefit of creditors, if the insolvency, bankruptcy, or assignment renders the successful Bidder/Proposer incapable of performing the work in accordance with and as required by the Contract. F. Failure to comply with any of the terms of the Contract in any material respect. All costs and charges incurred by the City as a result of a default or a default incurred beyond the time limits stated, together with the cost of completing the work, shall be deducted from any monies due or which may become due on this Contract. 1.28. DETERMINATION OF RESPONSIVENESS - Each Response will be reviewed to determine if it is responsive to the submission requirements outlined in the Formal Solicitation. A "responsive" response is one which follows the requirements of the formal solicitation, includes all documentation, is submitted in the format outlined in the fonnal solicitation, is of timely submission, and has appropriate signatures as required on each document. Failure to comply with these requirements may deem a Response Page 12 of 44 Request for Proposals (RFP) 119057.2 non -responsive. 1.29. DISCOUNTS OFFERED DURING TERM OF CONTRACT - Discount Prices offered in the response shall be fixed after the award by the Commission, unless otherwise specified in the Special Terms and Conditions. Price discounts off the original prices quoted in the response will be accepted from successful Bidder(s)/Proposer(s) during the terns of the contract. Such discounts shall remain in effect for a minimum of 120 days from approval by the City Conunission Any discounts offered by a manufacturer to Bidder/Proposer will be passed on to the City. 1.30. DISCREPANCIES, ERRORS, AND OMISSIONS - Any discrepancies, errors, or ambiguities in the Formal Solicitation or addenda (if any) should be reported in writing to the City's Purchasing Depai tnient. Should it be found necessary, a written addendum will be incorporated in the Formal Solicitation and will become part of the purchase agreement (contract documents). The City will not be responsible for any oral instructions, clarifications, or other communications. A. Order of Precedence — Any inconsistency in this formal solicitation shall be resolved by giving precedence to the following documents, the first of such list being the governing documents. 1) Addenda (as applicable) 2) Specifications 3) Special Conditions 4) General Terms and Conditions 1.31. EMERGENCY / DISASTER PERFORMANCE - In the event of a hurricane or other emergency or disaster situation, the successful vendor shall provide the City with the commodities/services defined within the scope of this formal solicitation at the price contained within vendor's response. Further, successful vendor shall deliver/perform for the city on a priority basis during such times of emergency. 1.32. ENTIRE BID CONTRACT OR AGREEMENT The Bid Contract or Agreement consists of this City of Miami Formal Solicitation and specifically this General Conditions Section, Contractor's Response and any written agreement entered into by the City of Miami and Contractor in cases involving RFPs, RFQs, and RFLIs, and represents the entire understanding and agreement between the parties with respect to the subject matter hereof and supersedes all other negotiations, understanding and representations, if any, made by and between the parties. To the extent that the agreement conflicts with, modifies, alters or changes any of the terms and conditions contained in the Formal Solicitation and/or Response, the Formal Solicitation and then the Response shall control. This Contract may be modified only by a written agreement signed by the City of Miami and Contractor. 1.33. ESTIMATED QUANTITIES —Estimated quantities or estimated dollars are provided for your guidance only. No guarantee is expressed or implied as to quantities that will be purchased during the contract period. The City is not obligated to place an order for any given amount subsequent to the award of this contract. Said estimates may be used by the City for purposes of determining the low bidder or most advantageous proposer meeting specifications. The City reserves the right to acquire additional quantities at the prices bid/proposed or at lower prices in this Formal Solicitation. 1.34. EVALUATION OF RESPONSES A.Rejection of Responses The City may reject a Response for any of the following reasons: 1) Bidder/Proposer fails to acknowledge receipt of addenda; 2) Bidder/Proposer mistates or conceals any material fact in the Response ; 3) Response does not conform to the requirements of the Formal Solicitation; 4) Response requires a conditional award that conflicts with the method of award; 5) Response does not include required samples, certificates, licenses as required; and, 6) Response was not executed by the Bidder's/Proposer(s) authorized agent. The foregoing is not an all inclusive list of reasons for which a Response may be rejected. The City may reject and re -advertise for all or any part of the Formal Solicitation whenever it is deemed in the best interest of the City. B. Elimination From Consideration Page 13 of 44 Request for Proposals (RFP) 119057,2 1) A contract shall not be awarded to any person or firm which is in arrears to the City upon any debt or contract, or which is a defaulter as surety or otherwise upon any obligation to the City. 2) A contract may not be awarded to any person or firm which has failed to perform under the terms and conditions of any previous contract with the City or deliver on time contracts of a similar nature. 3) A contract may not be awarded to any person or fine which has been debarred by the City in accordance with the City's Debarment and Suspension Ordinance. C. Determination of Responsibility 1) Responses will only be considered from entities who are regularly engaged in the business of providing the goods/equipment/services required by the Formal Solicitation. Bidder/Proposer must be able to demonstrate a satisfactory record of performance and integrity; and, have sufficient financial, material, equipment, facility, personnel resources, and expertise to meet all contractual requirements. The terms "equipment and organization" as used herein shall be construed to mean a fully equipped and well established entity in line with the best industry practices in the industry as determined by the City. 2) The City may consider any evidence available regarding the financial, technical and other qualifications and abilities of a Bidder/Proposer, including past performance (experience) with the City or any other governmental entity in making the award. 3) The City may require the Bidder(s)/Proposer(s) to show proof that they have been designated as an authorized representative of a manufacturer or supplier which is the actual source of supply, if required by the Formal Solicitation. 1.35. EXCEPTIONS TO GENERAL AND/OR SPECIAL CONDITIONS OR SPECIFICATIONS - Exceptions to the specifications shall be listed on the Response and shall reference the section. Any exceptions to the General or Special Conditions shall be cause for the bid (IFB) to be considered non -responsive. It also may be cause for a RFP, RFQ, or RFLI to be considered non -responsive: and, if exceptions are taken to the terms and conditions of the resulting agreement it may lead to terminating negotiations. 1.36. F.O.B. DESTINATION - Unless otherwise specified in the Formal Solicitation, all prices quoted/proposed by the bidder/proposer must be F.O.B. DESTINATION, inside delivery, with all delivery costs and charges included in the bid/proposal price, unless otherwise specified in this Formal Solicitation. Failure to do so may be cause for rejection of bid/proposal. 1.37. FIRM PRICES - The bidder/proposer warrants that prices, terns, and conditions quoted in its response will be firm throughout the duration of the contract unless otherwise specified in the Formal Solicitation. Such prices will remain firm for the period of perfornance or resulting purchase orders or contracts, which are to be performed or supplied over a period of time. 1.38. FIRST -SOURCE HIRING AGREEMENT (Sec. 18-105) (a) The Commission approves implementation of the first -source hiring agreement policy and requires as a condition precedent to the execution of service contracts for facilities, services, and/or receipt of grants and loans, for projects of a nature that create new jobs, the successful negotiation of first -source hiring agreements between the organization or individual receiving said contract and the authorized representative unless such an agreement is found infeasible by the city manager and such finding approved by the City Commission at a public hearing. (b) For the purpose of this section, the following terms, phrases, words and their derivations shall have the following meanings: Authorized representative means the Private Industry Council of South Florida/South Florida Employment and Training Consortium, or its successor as local recipient of federal and state training and employment funds. Facilities means all publicly financed projects, including but without limitation, unified development projects, municipal public works, and municipal improvements to the extent they are financed through public money services or the use of publicly owned property. Grants and loans means, without limitation, urban development action grants (UDAG), economic development agency construction loans, loans from Miami Capital Development, Incorporated, and all federal and state grants administered by the city. Page 14 of 44 Request for Proposals (RFP) 119057,2 Service contracts means contracts for the procurement of services by the city which include professional services. Services includes, without limitation, public works improvements, facilities, professional services, conmiodities, supplies, materials and equipment. (c) The authorized representative shall negotiate each first -source hiring agreement. (d) The primary beneficiaries of the first -source hiring agreement shall be participants of the city training and employment programs, and other residents of the city. 1.39. FLORIDA MINIMUM WAGE - The Constitution of the State of Florida, Article X, Section 24, states that employers shall pay employee wages no less than the minimum wage for all hours worked in Florida. Accordingly, it is the contractor's and its' subcontractor(s) responsibility to understand and comply with this Florida constitutional minimum wage requirement and pay its employees the current established hourly minimum wage rate, which is subject to change or adjusted by the rate of inflation using the consumer price index for urban wage earners and clerical workers, CPI-W, or a successor index as calculated by the United States Department of Labor. Each adjusted minimum wage rate calculated shall be determined and published by the Agency Workforce Innovation on September 30th of each year and take effect on the following January 1st. At the time of responding, it is bidder/proposer and his/her subcontractor(s), if applicable, full responsibility to determine whether any of its employees may be impacted by this Florida Law at any given point in time during the term of the contract. If impacted, bidder/proposer must furnish employee name(s), job title(s), job description(s), and current pay rate(s). Failure to submit this information at the time of submitting a response constitute successful bidder's/proposer's acknowledgement and understanding that the Florida Minimum Wage Law will not impact its prices throughout the term of contract and waiver of any contractual price increase request(s). The City reserves the right to request and successful bidder/proposer must provide for any and all infornation to make a wage and contractual price increase(s) determination. 1.40 CITY OF MIAMI LIVING WAGE ORDINANCE- The City of Miami adopted a living wage ordinance for city service contracts awarded by the city containing a total contract value exceeding S100,000 annually for the following services: food preparation and/or distribution; security services; routine maintenance services such as custodial, cleaning, computers, refuse removal, repair, refinishing and recycling; clerical or other non -supervisory office work, whether temporary or permanent; transportation and parking services; printing and reproduction services; landscaping, lawn, and or agricultural services. If this solicitation requires the aforementioned services, effective on April 1, 2008, contractors must pay its' employees a living wage no less than S 11.21 an hour with a health benefit plan and not less than S 12.46 an hour without health benefits, which shall be adjusted annually by no later than April 1st following the publication of the U.S Depaitalent of Health and Human Services Poverty Guidelines, as published from time to time. A service contractor is defined as any "for profit" individual, business entity, corporation, partnership, limited liability company, joint venture, or similar business: (1) Paid in whole or part from one or more of the city's general funds, capital project funds, special revenue funds, or any other funds either directly or indirectly, whether by competitive bid process, informal bids, requests for proposals, some form of solicitation, negotiation, or agreement, or any other decision to enter into a contract; and, (2) The service contractor is engaged in the business of, or part of, a contract or a subcontract to provided covered services, either directly or indirectly, for the benefit of the city. This does not aply to contracts related primarily to the sale of products or goods. The service contractor, prior to entering any such contract, must certify to the city that it will pay each of its covered employees no less than the living wage. A copy of this certificate must be made available to the public upon request. The certificate, at a minimum, must include the following: (1) The name, address, and phone number of the employer, a contact person, and the specific project for which the service contract is sought; (2) The amount of the service contract and the city department the contract will serve. (3) A brief description of the project or service provided; (4) A statement of the wage levels for all covered employees; and Page 15 of 44 Request for Proposals (RFP) 119057,2 (5) A commitment to pay all covered employees the living wage. A copy of the living wage rate shall be kept posted by the service contractor at the site of the work in a prominent place where it can easily be seen and read by the covered employees and shall be supplied to such employees within a reasonable time after a request to do so. Additionally, service contractors shall furnish a copy of the requirements of the City of Miami Living Wage Ordinance to any entity submitting a bid for a subcontract on any service contract subject to this article. Posting requirements will not be required where the service contractor prints the following statements on the front of the covered employee's first paycheck and every six months thereafter. "You are required by the City of Miami Living Wage Ordinance to be paid a Living Wage. If you do not believe you being paid at the Living Wage rate, contact your employer, an attorney, or the City of Miami." All notices will be printed in English, Spanish and Creole. Service Contractors and their subcontractors agree to produce all documents and records relating to payroll and cornpliance this Ordinance. Each service contractor shall maintain payroll records for all covered employees and basic records relating thereto and shall preserve them for a period of three (3) years from the date of termination or expiration of' the service contract. The records shall contain: (1) The name and address of each covered employee; (2) The job title and classification; (3) The number of hours worked each day; (4) The gross wages earned and deductions made; (5) Annual wages paid; (6) A copy of the social security returns and evidence of payment thereof; (7) A record of fringe benefit payments including contributions to approved plans; and (8) Any other data of infouuation the city require from time to time. Every six months, the service contractor shall file with the city's procurement director a listing of all covered employees together with a certification of cornpliance with this article. Upon request from the city, the service contractor shall produce for inspection and copying its payroll records for any or all of its covered employeesfor any period covered by the service contract -,-The city may examine -payroll -records as needed to ensure compliance. Failure to comply with the City of Miarni Living Wage Ordinance may result in legal action by the covered employee or former covered employee as allowed by Florida Law, court impose sanctions, city impose sanctions, such as pay wage restitution, impose monetary damages, suspension or termination of payment, termination of contract, and debarment. Please review City of Miami Code Section 18-556 through Section 18-559 for a complete and thorough description of the City of Miami Living Wage. 1.41. GOVERNING LAW AND VENUE - The validity and effect of this Contract shall be governed by the laws of the State of Florida. The parties agree that any action, mediation or arbitration arising out of this Contract shall take place in Miami -Dade County, Florida. 1.42. HEADINGS AND TERMS - The headings to the various paragraphs of this Contract have been inserted for convenient reference only and shall not in any manner be construed as modifying, amending or affecting in any way the expressed terms and provisions hereof. 1.43. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPPA) - Any person or entity that performs or assists the City of Miarni with a function or activity involving the use or disclosure of "individually identifiable health information (IIHI) and/or Protected Health Infoiuration (PHI) shall comply with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and the City of Miarni Privacy Standards. HIPAA mandates for privacy, security and electronic transfer standards, which include but are not limited to: A. Use of information only for performing services required by the contract or as required by law; B. Use of appropriate safeguards to prevent non -permitted disclosures; C. Reporting to the City of Miami of any non -permitted use or disclosure; D. Assurances that any agents and subcontractors agree to the same restrictions and conditions that apply to Page 16 of 44 Request for Proposals (RFP) 119057,2 the Bidder/Proposer and reasonable assurances that IIHI/PHI will be held confidential; E. Making Protected Health Information (PH1) available to the customer; F. Making PHI available to the customer for review and amendment; and incorporating any amendments requested by the customer; G. Making PHI available to the City of Miami for an accounting of disclosures; and H. Making internal practices, books and records related to PHI available to the City of Miami for compliance audits. PHI shall maintain its protected status regardless of the form and method of transmission (paper records, and/or electronic transfer of data). The Bidder/ Proposer must give its customers written notice of its privacy information practices including specifically, a description of the types of uses and disclosures that would be made with protected health information. 1.44. INDEMNIFICATION - The Contractor shall indemnify and save harmless forever the City, and all the City's agents, officers and employees from and against all charges or claims resulting from any bodily injury, loss of life, or damage to property from any act, omission or neglect, by itself or its employees; the Contractor shall become defendant in every suit brought for any of such causes of action against the City or the City's officials, agents and employees; the Contractor shall further indemnify City as to all costs, attorney's fees, expenses and liabilities incurred in the defense of any such claims and any resulting investigation. 1.45. INFORMATION AND DESCRIPTIVE LITERATURE —Bidders/Proposer must famish all information requested in the spaces provided in the Formal Solicitation. Further, as may be specified elsewhere, each Bidder/Proposer must submit for evaluation, cuts, sketches, descriptive literature, technical specifications, and Material Safety Data Sheets (MSDS)as required, covering the products offered. Reference to literature submitted with a previous response or on file with the Buyer will not satisfy this provision. 1.46. INSPECTIONS - The City may, at reasonable times during the tern hereof, inspect Contractor's facilities and perform such tests, as the City deems reasonably necessary, to determine whether the goods and/or services required to be provided by the Contractor under this Contract conform to the terms and conditions of the Formal Solicitation. Contractor shall make available to the City all reasonable facilities and assistance to facilitate the performance of tests or inspections by City representatives. All tests and inspections shall be subject to, and made in accordance with, the provisions of the City of Miami Ordinance No. 12271 (Section 18-79), as same may be amended or supplemented from time to time. 1.47. INSPECTION OF RESPONSE - Responses received by the City pursuant to a Formal Solicitation will not be made available until such tune as the City provides notice of a decision or intended decision or within 10 days after bid closing, whichever is earlier. Bid/Proposal results will be tabulated and may be famished upon request via fax or e-mail to the Sr. Procurement Specialist issuing the Solicitation. Tabulations also are available on the City's Web Site following recommendation for award. 1.48. INSURANCE - Within ten (10) days after receipt of Notice of Award, the successful Contractor, shall furnish Evidence of Insurance to the Purchasing Department, if applicable. Submitted evidence of coverage shall demonstrate strict compliance to all requirements listed on the Special Conditions entitled "Insurance Requirements". The City shall be listed as an "Additional Insured." Issuance of a Purchase Order is contingent upon the receipt of proper insurance documents. If the insurance certificate is received within the specified time frame but not in the manner prescribed in this Solicitation the Contractor shall be verbally notified of such deficiency and shall have an additional five (5) calendar days to submit a corrected certificate to the City. if the Contractor fails to submit the required insurance documents in the manner prescribed in this Solicitation within fifteen (15) calendar days after receipt Notice of Award, the contractor shall be in default of the contractual terms and conditions and shall not be awarded the contract. Under such circumstances, the Bidder/Proposer may be prohibited from submitting future responses to the City. Information regarding any insurance requirements shall be directed to the Risk Administrator, Department of Risk Management, at 444 SW 2nd Avenue, 9th Floor, Miami, Florida 33130, 305-416-1604. The Bidder/Proposer shall be responsible for assuring that the insurance certificates required in conjunction with this Section remain in effect for the duration of the contractual period; including any and all option terns that may he granted to the Bidder/Proposer. Page 17 of 44 Request for Proposals (RFP) 119057,2 1.49. INVOICES - Invoices shall contain purchase order number and details of goods and/or services delivered (i.e. quantity, unit price, extended price, etc):. and in compliance with Chapter 218 of the Florida Statutes (Prompt Payment Act). 1.50. LOCAL PREFERENCE - City Code Section 18-85, states that the City Commission may offer to a responsible and responsive bidder/proposer, who maintains a Local Office, the opportunity of accepting a bid at the low bid amount, if the original bid amount submitted by the local vendor is not more than ten percent (I0%) in excess of the lowest other responsible and responsive bidder/proposer. 1.51. MANUFACTURER'S CERTIFICATION -The City reserves the right to request from bidders/proposers a separate Manufacturer's Certification of all statements made in the bid/proposal. Failure to provide such certification may result in the rejection of bid/proposal or termination of contract/agreement, for which the bidder/proposer must bear full liability. 1.52. MINORITY/WOMEN PROCUREMENT PROGRAM - Ordinance No. 10062, as amended, titled the Minority and Women Business Affairs and Procurement Ordinance of the City of Miami, Florida, sets forth "...a goal of awarding at least 51 percent of the City's total annual dollar volume of all expenditures for all goods and services to Black, Hispanic and Women minority business enterprises on an equal basis." A minority business enterprise is defined as a business firm "...in which at least 51 percent of said enterprise is owned by Blacks, Hispanics, or Women and whose management and daily business operations are controlled by one or more Blacks, Hispanics or Women." To achieve the goal established by these Ordinances, participation in providing goods and services to the City by minorities is being encouraged in a number of ways. All bidders/proposers doing business with the City are encouraged to include the participation of minority finns in their response. In evaluating bids/proposals for detennination of awards, minority participation may be a factor. Failure to adequately involve minority firms may be a basis for rejecting any and all responses. Possible ways to include minority participation would involve: A. Joint venture with a minority finn(s) B. Utilizing minority finn(s) as subcontractor(s). C. _ Utilizing .minority_firm(s).to_supply_goods and/or services. D. Successful implementation of well defined affirmative action program. E. Other forms of minority participation, if properly documented. Successful bidder(s)/proposer(s) shall be required to establish an Affirmative Action Plan, if not, an Affirmative Action Policy shall be established, pursuant to Ordinance #10062 as amended. Effective date of implementation must be indicated on the policy. A "Minority Status Information Sheet" is provided to assist bidders/proposers in presenting information concerning minority participation. Minority and women -owned business firms are encouraged, but not required, to register with the City prior to submitting a response. The Purchasing Department, Minority/Women Business Affairs Office, will provide the necessary forms and instructions upon request. All bidders/proposers are urged to submit responses for any goods or services that they are able to supply, regardless of minority classification. However, compliance with all requests for information regarding Minority/Women Status or Participation is required. Bidder's/Proposer's cooperation is greatly needed to aid the City in achieving its goal. Bidders/Proposers may contact this Office at (305) 416-1913 for infonmation. 1.53. MODIFICATIONS OR CHANGES IN PURCHASE ORDERS AND CONTRACTS - No contract or understanding to modify this Formal Solicitation and resultant purchase orders or contracts, if applicable, shall be binding upon the City unless made in writing by the Director of Purchasing of the City of Miami, Florida through the issuance of a change order, addendum, amendment, or supplement to the contract, purchase order or award sheet as appropriate. 1.54. NO PARTNERSHIP OR JOINT VENTURE - Nothing contained in this Contract will be deemed or construed to create a partnership or joint venture between the City of Miami and Contractor, or to create any other similar relationship between the parties. 1.55. NONCONFORMANCE TO CONTRACT CONDITIONS - Items may be tested for compliance with specifications under the direction of the Florida Department of Agriculture and Consumer Services or Page 18 of 44 Request for Proposals (RFP) 119057,2 by other appropriate testing Laboratories as determined by the City. The data derived from any test for compliance with specifications is public record and open to examination thereto in accordance with Chapter 119, Florida Statutes. Items delivered not conforming to specifications may be rejected and returned at Bidder's/Proposer's expense. These non -conforming items not delivered as per delivery date in the response and/or Purchase Order may result in bidder/proposer being found in default in which event any and all re -procurement costs may be charged against the defaulted contractor. Any violation of these stipulations may also result in the supplier's name being removed from the City of Miami's Supplier's list. 1.56. NONDISCRIMINATION —Bidder/Proposer agrees that it shall not discriminate as to race, sex, color, age, religion, national origin, marital status, or disability in connection with its performance under this formal solicitation. Furthein,ore, Bidder/Proposer agrees that no otherwise qualified individual shall solely by reason of his/her race, sex, color, age, religion, national origin, marital status or disability be excluded from the participation in, be denied benefits of, or be subjected to, discrimination under any program or activity. In connection with the conduct of its business, including performance of services and employment of personnel, Bidder/Proposer shall not discriminate against any person on the basis of race, color, religion, disability, age, sex, marital status or national origin. All persons having appropriate qualifications shall be afforded equal opportunity for employment. 1.57. NON-EXCLUSIVE CONTRACT/ PIGGYBACK PROVISION - At such times as may serve its best interest, the City of Miami reserves the right to advertise for, receive, and award additional contracts for these herein goods and/or services, and to make use of other competitively bid (governmental) contracts, agreements, or other similar sources for the purchase of these goods and/or services as may be available. It is hereby agreed and understood that this formal solicitation does not constitute the exclusive rights of the successful bidder(s)/proposer(s) to receive all orders that may be generated by the City in conjunction with this Formal Solicitation. In addition, any and all commodities, equipment, and services required by the City in conjunction with construction projects are solicited under a distinctly different solicitation process and shall not be purchased under-theterns,-conditions-and.awards_rendered_under.this_solicitation, unless such. purchases -are__ determined to be in the best interest of the City. 1.58. OCCUPATIONAL LICENSE - Any person, firm, corporation or joint venture, with a business location in the City of Miami and is submitting a Response under this Fonnal Solicitation shall meet the City's Occupational License Tax requirements in accordance with Chapter 31.1, Article I of the City of Miami Charter. Others with a location outside the City of Miami shall meet their local Occupational License Tax requirements. A copy of the license must be submitted with the response; however, the City may at its sole option and in its best interest allow the Bidder/Proposer to supply the license to the City during the evaluation period, but prior to award. 1.59. ONE PROPOSAL - Only one (1) Response from an individual, firm, partnership, corporation or joint venture will be considered in response to this Formal Solicitation. When submitting an alternate response, please refer to the herein condition for "Alternate Responses May Be Considered". 1.60. OWNERSHIP OF DOCUMENTS - It is understood by and between the parties that any documents, records, files, or any other matter whatsoever which is given by the City to the successful Bidder/Proposer pursuant to this formal solicitation shall at all tunes remain the property of the City and shall not be used by the Bidder/Proposer for any other purposes whatsoever without the written consent of the City. 1.61. PARTIAL INVALIDITY - If any provision of this Contract or the application thereof to any person or circumstance shall to any extent be held invalid, then the remainder of this Contract or the application of such provision to persons or circumstances other than those as to which it is held invalid shall not be affected thereby, and each provision of this Contract shall be valid and enforced to the fullest extent permitted by law. 1.62 PERFORMANCE/PAYMENT BOND —A Contractor may be required to furnish a Performance/Payment Bond as part of the requirements of this Contract, in an amount equal to one hundred percent (100%) of the contract price. 1.63. PREPARATION OF RESPONSES (HARDCOPY FORMAT) —Bidders/Proposers are expected to Page 19 of 44 Request for Proposals (RFP) 119057,2 examine the specifications, required delivery, drawings, and all special and general conditions. All bid/proposed amounts, if required, shall be either typewritten or entered into the space provided with ink. Failure to do so will be at the Bidder's/Proposer's risk. A. Each Bidder/Proposer shall furnish the information required in the Formal Solicitation. The Bidder/Proposer shall sign the Response and print in ink or type the name of the Bidder/Proposer, address, and telephone number on the face page and on each continuation sheet thereof on which he/she makes an entry, as required. B. If so required, the unit price for each unit offered shall be shown, and such price shall include packaging, handling and shipping, and F.O.B. Miami delivery inside City premises unless otherwise specified. Bidder/Proposer shall include in the response all taxes, insurance, social security, workmen's compensation, and any other benefits normally paid by the Bidder/Proposer to its employees. If applicable, a unit price shall be entered in the "Unit Price" column for each item. Based upon estimated quantity, an extended price shall be entered in the "Extended Price" column for each item offered. In case of a discrepancy between the unit price and extended price, the unit price will be presumed correct. C. The Bidder/Proposer must state a definite time, if required, in calendar days for delivery of goods and/or services. D. The Bidder/Proposer should retain a copy of all response documents for future reference. E. All responses, as described, must be fully completed and typed or printed in ink and must be signed in ink with the finn's name and by an officer or employee having authority to bind the company or firm by his/her signature. Bids/Proposals having, any erasures or corrections must be initialed in ink by person signing the response or the response may be rejected. F. Responses are to remain valid for at least 180 days. Upon award of a contract, the content of the Successful Bidder's/Proposer's response may be included as part of the contract, at the City's discretion. G. The City of Miami's Response Forms shall be used when Bidder/Proposer is submitting its response in hardcopy format. Use of any other forms will result in the rejection of the response. IF SUBMITTING HARDCOPY FORMAT, THE ORIGINAL AND THREE (3) COPIES OF THESE SETS OF FORMS, UNLESS OTHERWISE SPECIFIED AND ANY REQUIRED ATTACHMENTS MUST —BE-- - - RETURNED TO THE CITY OR YOUR RESPONSE MAY BE DEEMED NON -RESPONSIVE. 1.64. PRICE ADJUSTMENTS — Any price decrease effectuated during the contract period either by reason of market change or on the part of the contractor to other customers shall be passed on to the City of Miami. 1.65. PRODUCT SUBSTITUTES - In the event a particular awarded and approved manufacturer's product becomes unavailable during the term of the Contract, the Contractor awarded that item may arrange with the City's authorized representative(s) to supply a substitute product at the awarded price or lower, provided that a sample is approved in advance of delivery and that the new product meets or exceeds all quality requirements. 1.66. CONFLICT OF INTEREST, AND UNETHICAL BUSINESS PRACTICE PROHIBITIONS - Contractor represents and warrants to the City that it has not employed or retained any person or company employed by the City to solicit or secure this Contract and that it has not offered to pay, paid, or agreed to pay any person any fee, commission, percentage, brokerage fee, or gift of' any kind contingent upon or in connection with, the award of this Contract. 1.67. PROMPT PAYMENT —Bidders/Proposers may offer a cash discount for prompt payment; however, discounts shall not be considered in determining the lowest net cost for response evaluation purposes. Bidders/Proposers are required to provide their prompt payment terns in the space provided on the Fomrnl Solicitation. If no prompt payment discount is being offered, the Bidder/Proposer must enter zero (0) for the percentage discount to indicate no discount. If the Bidder/Proposer fails to enter a percentage, it is understood and agreed that the terns shall be 2% 20 days, effective after receipt of invoice or final acceptance by the City, whichever is later. When the City is entitled to a cash discount, the period of computation will commence on the date of delivery, or receipt of a correctly completed invoice, whichever is later. If an adjustment in payment is necessary due to damage, the cash discount period shall cotninence on the date final approval for payment Page 20 of 44 Request for Proposals (RFP) 119057,2 is authorized. If a discount is part of the contract, but the invoice does not reflect the existence of a cash discount, the City is entitled to a cash discount with the period commencing on the date it is determined by the City that a cash discount applies. ✓ Price discounts off the original prices quoted on the Price Sheet will be accepted from successful bidders/proposers during the tern of the contract. 1.68. PROPERTY - Property owned by the City of Miami is the responsibility of the City of Miami. Such property furnished to a Contractor for repair, modification, study, etc., shall remain the property of the City of Miami. Damages to such property occurring while in the possession of the Contractor shall be the responsibility of the Contractor. Damages occurring to such property while in route to the City of Miami shall be the responsibility of the Contractor. In the event that such property is destroyed or declared a total loss, the Contractor shall be responsible for replacement value of the property at the current market value, less depreciation of the property, if any. 1.69. PROVISIONS BINDING - Except as otherwise expressly provided in the resulting Contract, all covenants, conditions and provisions of the resulting Contract shall be binding upon and shall inure to the benefit of the parties hereto and their respective heirs, legal representatives, successors and assigns. 1.70. PUBLIC ENTITY CRIMES - A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a response on a contract to provide any goods or services to a public entity, may not submit a response on a contract with a public entity for the construction or repair of a public building or public work, may not submit responses on leases of real property to a public entity, may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity, and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, for CATEGORY TWO for a period of 36 months from the date of being placed on the convicted vendor list. 1.71. PUBLIC RECORDS - Contractor understands that the public shall have access, at all reasonable times, to all documents and information pertaining to City contracts, subject to the provisions of Chapter 119, Florida Statutes, and City of Miami Code, Section 18, Article III, and agrees to allow access by the City and the public to all documents subject to disclosure under applicable law. Contractor's failure or refusal -to -comply -with -the provisionofthis-section.shall-result_in-the.irnmediate_cancellation of this Contract by the City. 72 QUALITY GOODS MATERIALS,SUPPLIES, PRODUCTS, AND EQUIPMENT - All 1. L. OF GOODS, , ✓ itavv, materials used in the manufacturing or construction of supplies, materials, or equipment covered by this solicitation shall be new. The items bid/proposed must be of the latest make or model, of the best quality, and of the highest grade of workmanship, unless as otherwise specified in this Solicitation. 1.73. QUALITY OF WORK/SERVICES - The work/services performed must be of the highest quality and workmanship. Materials furnished to complete the service shall be new and of the highest quality except as otherwise specified in this Solicitation. 1.74. REMEDIES PRIOR TO AWARD (Sec. 18-106) - If prior to Contract award it is determined that a formal solicitation or proposed award is in violation of law, then the solicitation or proposed award shall be cancelled by the City Commission, the City Manager or the Chief Procurement Officer, as may be applicable, or revised to comply with the law. 1.75. RESOLUTION OF CONTRACT DISPUTES (Sec. 18-105) (a) Authority to resolve Contract disputes. The City Manager, after obtaining the approval of the city attorney, shall have the authority to resolve controversies between the Contractual Party and the city which arise under, or by virtue of, a Contract between them; provided that, in cases involving an amount greater than S25,000, the City Commission must approve the City Manager's decision. Such authority extends, without limitation, to controversies based upon breach of Contract, mistake, misrepresentation or lack of complete performance, and shall be invoked by a Contractual Party by submission of a protest to the City Manager. (b) Contract dispute decisions. if a dispute is not resolved by mutual consent, the City Manager shall promptly render a written report stating the reasons for the action taken by the City Commission or the City Manager which shall be final and conclusive. A copy of the decision shall be immediately provided to the protesting party, along with a notice of such party's right to seek judicial relief, provided that the protesting Page 21 of 44 Request for Proposals (RFP) 119057,2 party shall not be entitled to such judicial relief without first having followed the procedure set forth in this section. 1.76. RESOLUTION OF PROTESTED SOLICITATIONS AND AWARDS (Sec. 18-104) (a) Right to protest. The following procedures shall be used for resolution of protested solicitations and awards except for purchases of goods, supplies, equipment, and services, the estimated cost of which does not exceed S25,000. Protests thereon shall be governed by the Administrative Policies and Procedures of Purchasing. 1.Protest of Solicitation. i. Any prospective proposer who perceives itself aggrieved in connection with the solicitation of a Contract may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within three days after the Request for Proposals, Request for Qualifications or Request for Letters of Interest is published in a newspaper of general circulation. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer; or ii. Any prospective bidder who intends to contest the Solicitation Specifications or a solicitation may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within three days after the solicitation is published in a newspaper of general circulation. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer. 2. Protest of Award. i. Any actual proposer who perceives itself aggrieved in connection with the recommended award of Contract may protest to the Chief Procurement Officer. A written notice of intent to file a protest shall be filed with the Chief Procurement Officer within two days after receipt by the proposer of the notice of the City Manager's recommendation for award of Contract. The receipt by proposer of such notice shall be confirmed by the city by facsimile or electronic mail or U.S. mail, return receipt requested. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer; or ii. Any actual Responsive and Responsible Bidder whose Bid is lower than that of the recommended bidder may_ protest to..the_Chief Procurement_Officer.A written noticeof intent. tofile a_protest shallbe. filed with the Chief Procurement Officer within two days after receipt by the bidder of the notice of the city's determination of non responsiveness or non responsibility. The receipt by bidder of such notice shall be confirmed by the city by facsimile or electronic mail or U.S. mail, return receipt requested. A notice of intent to file a protest is considered filed when received by the Chief Procurement Officer. iii. A written protest based on any of the foregoing must be submitted to the Chief Procurement Officer within five (5) days after the date the notice of protest was filed. A written protest is considered filed when received by the Chief Procurement Officer. The written protest may not challenge the relative weight of the evaluation criteria or the formula for assigning points in making an award determination. The written protest shall state with particularity the specific facts and law upon which the protest of the solicitation or the award is based, and shall include all pertinent documents and evidence and shall be accompanied by the required Filing Fee as provided in subsection (f). This shall form the basis for review of the written protest and no facts, grounds, documentation or evidence not contained in the protester's submission to the Chief Procurement Officer at the time of filing the protest shall be permitted in the consideration of the written protest. No time will be added to the above limits for service by mail. In computing any period of time prescribed or allowed by this section, the day of the act, event or default from which the designated period of time begins to run shall not be included. The last day of the period so computed shall be included unless it is a Saturday, Sunday or legal holiday in which event the period shall run until the end of the next day which is neither a Saturday, Sunday or Iegal holiday. Intermediate Saturdays, Sundays and legal holidays shall be excluded in the computation of the time for filing. (b) Authority to resolve protests. The Chief Procurement Officer shall have the authority, subject to the approval of the City Manager and the city attorney, to settle and resolve any written protest. The Chief Procurement Officer shall obtain the requisite approvals and communicate said decision to the protesting party and shall submit said decision to the City Commission within 30 days after he/she receives the Page 22 of 44 Request for Proposals (RFP) 119057,2 protest. In cases involving more than S2 ,000, the decision of the Chief Procurement Officer shall be submitted for approval or disapproval thereof to the City Commission after a favorable recommendation by the city attorney and the City Manager. (c) Compliance with filing requirements. Failure of a party to timely file either the notice of intent to file a protest or the written protest, together with the required Filing Fee as provided in subsection (f), with the Chief Procurement Officer within the time provided in subsection (a), above, shall constitute a forfeiture of such party's right to file a protest pursuant to this section. The protesting party shall not be entitled to seek judicial relief without first having followed the procedure set forth in this section (d) Stay of Procurements during protests. Upon receipt of a written protest filed pursuant to the requirements of this section, the city shall not proceed further with the solicitation or with the award of the Contract until the protest is resolved by the Chief Procurement Officer or the City Commission as provided in subsection (b) above, unless the City Manager makes a written determination that the solicitation process or the Contract award must be continued without delay in order to avoid an irnrnediate and serious danger to the public health, safety or welfare. (e) Costs. All costs accruing from a protest shall be assumed by the protestor. (f) Filing Fee. The written protest must be accompanied by a filing fee in the form of a money order or cashier's check payable to the city in an amount equal to one percent of the amount of the Bid or proposed Contract, or S5000.00, whichever is less, which filing fee shall guarantee the payment of all costs which may be adjudged against the protestor in any administrative or court proceeding. If a protest is upheld by the Chief Procurement Officer and/or the City Commission, as applicable, the filing fee shall be refunded to the protestor less any costs assessed under subsection (e) above. If the protest is denied, the filing fee shall be forfeited to the city in lieu of payment of costs for the administrative proceedings as prescribed by subsection (e) above. 1.77. SAMPLES - Samples of items, when required, must be submitted within the time specified at no expense to the City. If not destroyed by testing, bidder(s)/proposer(s) will be notified to remove samples, at their expense, within 30 days after notification. Failure to remove the samples will result in the samples becoming the property of the City. 1.78. SELLING, TRANSFERRING OR ASSIGNING RESPONSIBILITIES Contractor shall not sell, assign, transfer or subcontract at any time during the term of the Contract, or any part of its operations, or assign any portion of the performance required by this contract, except under and by virtue of written permission granted by the City through the proper officials, which may be withheld or conditioned, in the City's sole discretion. 1.79. SERVICE AND WARRANTY —When specified, the bidder/proposer shall define all warranty, service and replacements that will be provided. Bidders/Proposer must explain on the Response to what extent warranty and service facilities are available. A copy of the manufacturer's warranty, if applicable, should be submitted with your response. 1.80. SILENCE OF SPECIFICATIONS - The apparent silence of these specifications and any supplemental specification as to any detail or the omission from it of detailed description concerning any point shall be regarded as meaning that only the best commercial practices are to prevail and that only materials of first quality and correct type, size and design are to be used. All worlananship and services is to be first quality. All interpretations of these specifications shall be made upon the basis of this statement. If your firm has a current contract with the State of Florida, Department of General Services, to supply the items on this solicitation, the bidder/proposer shall quote not more than the contract price; failure to comply with this request will result in disqualification of bid/proposal. 1.81. SUBMISSION AND RECEIPT OF RESPONSES - Responses shall be submitted electronically via the Oracle System or responses may be submitted in hardcopy format to the City Clerk, City Hall, 3500 Pan American Drive, Miami, Florida 33133-5504, at or before, the specified closing date and time as designated in the IFB, RFP, RFQ, or RFLI. NO EXCEPTIONS. Bidders/Proposers are welcome to attend the solicitation closing; however, no award will be made at that time. A. Hardcopy responses shall be enclosed in a sealed envelope, box package. The face of the envelope, box or package must show the hour and date specified for receipt of responses, the solicitation number and Page 23 of 44 Request for Proposals (RFP) 119057,2 title, and the name and return address of the Bidder/Proposer. Hardcopy responses not submitted on the requisite Response Forms may be rejected. Hardcopy responses received at any other location than the specified shall be deemed non -responsive. Directions to City Hall: FROM THE NORTH: I-95 SOUTH UNTIL IT TURNS INTO US 1. US1 SOUTH TO 27TH AVE., TURN LEFT, PROCEED SOUTH TO SO. BAYSHORE DR. (3RD TRAFFIC LIGHT), TURN LEFT, 1 BLOCK TURN RIGHT ON PAN AMERICAN DR. CITY HALL IS AT THE END OF PAN AMERICAN DR. PARKING IS ON RIGHT. FROM THE SOUTH: US1 NORTH TO 27TH AVENUE, TURN RIGHT, PROCEED SOUTH TO SO. BAYSHORE DR. (3RD TRAFFIC LIGHT), TURN LEFT, ] BLOCK TURN RIGHT ON PAN AMERICAN DR. CITY HALL IS AT THE END OF PAN AMERICAN DR. PARKING IS ON RIGHT. B. Facsimile responses will not be considered. C. Failure to follow these procedures is cause for rejection of bid/proposal. D. The responsibility for obtaining and submitting a response on or before the close date is solely and strictly the responsibility of Bidder/Proposer. The City of Miami is not responsible for delays caused by the United States mail delivery or caused by any other occurrence. Responses received after the solicitation closing date and time will be returned unopened, and will not be considered for award. E. Late responses will be rejected. F. All responses are subject to the conditions specified herein. Those which do not comply with these conditions are subject to rejection. G. Modification of responses already submitted will be considered only if received at the City before the time and date set for closing of solicitation responses. All modifications must be submitted via the Oracle System or in writing. Once a solicitation closes (closed date and/or time expires), the City will not consider any subsequent submission which alters the responses. H. If hardcopy responses are submitted at the same time for different solicitations, each response must be placed in a separate envelope, -box; -or package and -each -envelope; box orpackage-mustcontain-the information previously stated in 1.82.A. 1.82. TAXES - The City of Miami is exempt from any taxes imposed by the State and/or Federal Government. Exemption certificates will be provided upon request. Notwithstanding, Bidders/Proposers should be aware of the fact that all materials and supplies which are purchased by the Bidder/Proposer for the completion of the contract is subject to the Florida State Sales Tax in accordance with Section 212.08, Florida Statutes, as amended and all amendments thereto and shall be paid solely by the Bidder/Proposer. 1.83. TERMINATION —The City Manager on behalf of the City of Miami reserves the right to terminate this contract by written notice to the contractor effective the date specified in the notice should any of the following apply: A. The contractor is determined by the City to be in breach of any of the terns and conditions of the contract. B. The City has determined that such termination will be in the best interest of the City to terminate the contract for its own convenience; C. Funds are not available to cover the cost of the goods and/or services. The City's obligation is contingent upon the availability of appropriate funds. 1.84 TERMS OF PAYMENT - Payment will be made by the City after the goods and/or services awarded to a Bidder/Proposer have been received, inspected, and found to comply with award specifications, free of damage or defect, and properly invoiced. No advance payments of any kind will be made by the City of Miami. Payment shall be made after delivery, within 45 days of receipt of an invoice and authorized inspection and acceptance of the goods/services and pursuant to Section 218.74, Florida Statutes and other applicable law. 1.85. TIMELY DELIVERY - Time will be of the essence for any orders placed as a result of this Page 24 of 44 Request for Proposals (RFP) 119057,2 solicitation. The City reserves the right to cancel such orders, or any part thereof, without obligation, if delivery is not made within the time(s) specified on their Response. Deliveries are to be made during regular City business hours unless otherwise specified in the Special Conditions. 1.86. TITLE - Title to the goods or equipment shall not pass to the City until after the City has accepted the goods/equipment or used the goods, whichever comes first. 1.87.TRADE SECRETS EXECUTION TO PUBLIC RECORDS DISCLOSURE- Ali Responses submitted to the City are subject to public disclosure pursuant to Chapter 119, Florida Statutes. An exception may be made for "trade secrets." If the Response contains information that constitutes a "trade secret", all material that qualifies for exemption from Chapter 119 must be submitted in a separate envelope, clearly identified as "TRADE SECRETS EXCEPTION," with your firrn's name and the Solicitation number and title marked on the outside. Please be aware that the designation of an item as a trade secret by you may be challenged in court by any person. By your designation of material in your Response as a "trade secret" you agree to indemnify and hold harmless the City for any award to a plaintiff for damages, costs or attomey's fees and for costs and attorney's fees incurred by the City by reason of any legal action challenging your claim. 1.88. UNAUTHORIZED WORK OR DELIVERY OF GOODS- Neither the qualified Bidder(s)/Proposer(s) nor any of his/her employees shall perform any work or deliver any goods unless a change order or purchase order is issued and received by the Contractor. The qualified Bidders)/Proposer(s) shall not be paid for any work performed or goods delivered outside the scope of the contract or any work performed by an employee not otherwise previously authorized. 1.89. USE OF NAME - The City is not engaged in research for advertising, sales promotion, or other publicity purposes. No advertising, sales promotion or other publicity materials containing information obtained from this Solicitation are to be mentioned, or imply the name of the City, without prior express written permission of the City Manager or the City Commission. 1.90. VARIATIONS OF SPECIFICATIONS - For purposes of solicitation evaluation, bidders/proposers ---- -------._.----- must indicate any variances from the solicitation specifications and/or conditions, no matter how slight. If variations are not stated on their Response, it will be assumed that the product fully complies with the City's specifications. Page 25 of 44 Request for Proposals (RFP) 119057.2 2. Special Conditions 2.1. PURPOSE The purpose of this Solicitation is to establish a contract, for a Traffic Safety Camera Program, as specified herein, from a source(s) of supply that will give prompt and efficient service fully compliant with the terms, conditions and stipulations of the solicitation. 2.2. DEADLINE FOR RECEIPT OF REQUEST FOR ADDITIONAL INFORMATION/CLARIFICATION Any questions or clarifications concerning this solicitation shall be submitted by email or facsimile to the Purchasing Department, Attn: Lourdes Rodriguez; fax: (305) 400-5033 or email: lorodriguez@ci.miami.fl.us. The solicitation title and number shall be referenced on all correspondence. All questions must be received no later than Monday, January 12, 2009 at 5 p.m. All responses to questions will be sent to all prospective bidders/proposers in the form on an addendum. NO QUESTIONS WILL BE RECEIVED VERBALLY OR AFTER SAID DEADLINE. 2.3. TERM OF CONTRACT The proposer(s) qualified to provide the service(s) requested herein (the "Successful Proposer(s)") shall be required to execute a contract ("Contract") with the City, which shall include, but not be limited to, the following terms: (1) The term of the Contract(s) shall be for five (5) years with the option to renew for two (2) additional two (2) year periods. (2) The City shall have the option to extend or terminate the Contract. Continuation of the contract beyond the initial period is a City prerogative; not a right of the bidder/proposer. This prerogative will be exercised only when such continuation is clearly in the best interest of the City. 2.4. CONDITIONS FOR RENEWAL Each renewal of this contract is subject to the following: Continued satisfactory performance compliance with the specifications, terms and conditions established herein. In the event the Contractor is unable to extend the contract for any subsequent period under the above conditions, or for whatever cause, advance written notice and explanation must be submitted to the Chief Procurement Officer, no later than ninety (90) days prior to the annual expiration date. Such notification is subject to the acceptance of the City, or the Contractor may be found to be in default. 2.5. CONTRACT EXECUTION The selected Proposer(s) evaluated and ranked in accordance with the requirements of this Solicitation; shall be awarded an opportunity to negotiate a contract ("Contract") with the City. The City reserves the right to execute or not execute, as applicable a Contract with the selected Proposer(s) that is deteinuned to be in the City's best interest. Such Contract will be furnished by the City, will contain certain teiuis as are in the City's best interests, and will be subject to approval as to legal form by the City Attorney. 2.6. FAILURE TO PERFORM Should it not be possible to reach the contractor or supervisor and/or should remedial action not be taken within 48 hours of any failure to perform according to specifications, the City reserves the right to declare Contractor in default of the contract or make appropriate reductions in the contract payment. Page 26 of 44 Request for Proposals (REP) 119057.2 2.7. INSURANCE REQUIREMENTS INDEMNIFICATION Bidder shall pay on behalf of, indemnify and save City and its officials harmless, from and against any and all claims, liabilities, losses, and causes of action, which may arise out of bidder's performance under the provisions of the contract, including all acts or omissions to act on the part of bidder, including any person performing under this Contract for or on bidder's behalf, provided that any such claims, liabilities, losses and causes of such action are not attributable to the negligence or misconduct of the City and, from and against any orders, judgments or decrees which may be entered and which may result from this Contract, unless attributable to the negligence or misconduct of the City, and from and against all costs, attorneys' fees, expenses and liabilities incurred in the defense of any such claim, or the investigation thereof. The bidder shall furnish to City of Miami, c/o Purchasing Department, 444 SW 2nd Avenue, 6th Floor, Miami, Florida 33130, Certificate(s) of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: (1) Worker's Compensation A. Limits of Liability - Statutory - State of Florida (2) Commercial General Liability: A. Limits of Liability Bodily Injury and Property Damage Liability - Each Occurrence: S1.000.000 General Aggregate Limit: S2,000,000 Personal and Adv. Injury. Products and Completed Operations and Fire Damage: S 1.000.000. B. Endorsements Required: City of Miami included as an Additional insured. Employees included as insured. Contractual Liability. (3) BusinessAutomobile Liability A. Limits of Liability Bodily -injury -and -property -damage liability combined -single limits. Any Auto,-includinghired,. borrowed or owned, or non -owned autos used in connection with the work - S 1.000.000 B. Endorsements Required: City of Miami included as an Additional Insured BINDERS ARE UNACCEPTABLE. The insurance coverage required shall include those classifications, as listed in standard liability insurance manuals, which most nearly reflect the operations of the bidder. All insurance policies required above shall be issued by companies authorized to do business under the laws of the State of Florida, with the following qualifications: The Company must be rated no less than "A" as to management, and no less than "Class V" as to financial strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company, Oldwick, New Jersey, or its equivalent. All policies and/or certificates of insurance are subject to review and verification by Risk Management prior to insurance approval. Certificates will indicate no modification or change in insurance shall be made without thirty (30) days written advance notice to the certificate holder. NOTE: CITY BID NUMBER AND/OR TITLE OF BID MUST APPEAR ON EACH CERTIFICATE. Compliance with the foregoing requirements shall not relieve the bidder of his liability and obligation under this section or under any other section of this Agreement. —If insurance certificates are scheduled to expire during the contractual period, the Bidder shall be responsible for submitting new or renewed insurance certificates to the City at a minimum of ten (10) calendar days in advance of such expiration. --In the event that expired certificates are not replaced with new or renewed certificates which cover the contractual period, the City shall: (4) Suspend the contract until such time as the new or renewed certificates are received by the City in the manner prescribed in the Invitation To Bid. Page 27 of 44 Request for Proposals (RFP) 119057,2 (5) The City may, at its sole discretion, terminate this contract for cause and seek re -procurement damages from the Bidder in conjunction with the General and Special Terns and Conditions of the Bid. The Bidder shall be responsible for assuring that the insurance certificates required in conjunction with this Section remain in force for the duration of the contractual period; including any and all option terns that may be granted to the Bidder. 2.8. CONTRACT ADMINISTRATOR Upon award, contractor shall report and work directly with Jose Gonzalez, who shall be designated as the Contract Administrator. 2.9. SUBCONTRACTOR(S) OR SUBCONSULTANT(S) A Sub -Consultant, herein known as Sub-Contractor(s) is an individual or fimi contracted by the Proposer or Proposer's firm to assist in the performance of services required under this Solicitation. A Sub -Contractor shall be paid through Proposer or Proposer's firm and not paid directly by the City. Sub -Contractors are allowed by the City in the performance of the services delineated within this Solicitation. Proposer must clearly reflect in its Proposal the major Sub -Contractors to be utilized in the performance of required services. The City retains the right to accept or reject any Sub -Contractors proposed in the response of Successful Proposer or prior to contract execution. Any and all liabilities regarding the use of a Sub -Contractor shall be borne solely by the Successful Proposer and insurance for each Sub -Contractors must be maintained in good standing and approved by the City throughout the duration of the Contract. Neither Successful Proposer nor any of its Sub -Contractors are considered to be employees or agents of the City. Failure to list all Sub -Contractors and provide the required information may disqualify any proposed Sub -Contractors from performing work under this Solicitation. Proposers shall include in their Responses the requested Sub -Contractor information and include all relevant information required of the Proposer. In addition, within five (5) working days after the identification of the award to the Successful Proposer, the Successful Proposer shall provide a list confirming the Sub -:Contractors that the Successfiil Proposer intends to utilize in the Contract, -if applicable. The list shall include, at a minimum, the name, location of the place of business for each Sub -Contractor, the services Sub -Contractor will provide relative to any contract that may result from this Solicitation, any applicable licenses, references, ownership, and other information required of Proposer. 2.10. USE OF PREMISES The contractor shall confine his/her equipment, apparatus, the storage of materials, and the operation of his/her workmen to the limits indicated by law, ordinances, pennits, or direction of the project manager, and shall not unreasonably encumber the premises with his/her materials. The contractor shall take all measures necessary to protect his own materials. 2.11. DAMAGES TO PUBLIC/PRIVATE PROPERTY The contractor shall carry out the work with such care and methods as not to result in damage to public or private property adjacent to the work. Should any public or private property be damaged or destroyed, the contractor, at his/her expense, shall repair or make restoration as is practical and acceptable to the City and/or owners of destroyed or damaged property promptly within a reasonable length of time. (Not to exceed one month from date damage was done). 2.12. WARRANTY, FITNESS FOR PURPOSE The vendor warrants items supplied under this contract conform to specifications herein, and are fit for the purpose for which such goods are ordinarily employed; except if stated in a Special Condition, the material must then fit that particular purpose. The vendor and the City agrees that orders under this contract does not exclude, or in any way limit, other warranties, provided in this agreement or by law. Page 28 of 44 Request for Proposals (RFP) 119057,2 2.13. COMPLETE PROJECT REQUIRED The scope of these specifications is to insure the delivery of complete units, ready for operation. Omission of any essential detail from these specifications does not relieve the supplier from furnishing a complete working unit to the satisfaction of the City of Miami. 2.14. PUBLIC CONVENIENCE AND SAFETY The contractor shall conduct his work so as to interfere as little as possible with private business or public travel. He shall, at his own expense, whenever necessary or required, maintain barricades, maintain lights, and take such other precautions as may be necessary to protect Iife and property, and he shall be liable for all damages occasioned in any way by his actions or neglect or that of his agents or employees. The contractor shall meet the following noise abatement performance standards for all construction equipment: Between the hours of 7:00 A.M. and 6:00 P.M. noise levels shall not exceed 80 dBA at the nearest residential or conunercial property line. Operation of equipment should be avoided between the hours of 6:00 P.M. and 7:00 A.M., but if required, the noise level shall not exceed 65 dBA. 2.15. SAFETY MEASURES Contractor shall take all necessary precautions for the safety of employees, and shall erect and properly maintain at all times all necessary safeguards for the protection of the employees and the public. Danger signs warning against hazards created by his/her operation and work in progress must be posted. All employees of contractor shall be expected to wear safety glasses or goggles, appropriate clothing, and hearing protection when and wherever applicable. The contractor shall use only equipment that is fully operational and in safe operating order. Contractor shall be especially careful when servicing property when pedestrians and/or vehicles are in close proximity - work shall cease until it is safe to proceed. 2.16. TERMINATION A. FOR DEFAULT If Contractor defaults in its performance under this Contract and does not cure the default within 30 days after written notice of default, the City Manager may terminate this Contract, in whole or in part, upon written notice without penalty to the City of Miami. In such event the Contractor shall be liable for damages including the excess cost of procuring similar supplies or services: provided that if, (1) it is determined for any reason that the Contractor was not in default or (2) the Contractor's failure to perform is without his or his subcontractor's control, fault or negligence, the termination will be deemed to be a termination for the convenience of the City of Miami. B. FOR CONVENIENCE The City Manager may terminate this Contract, in whole or in part, upon 30 days prior written notice when it is in the best interests of the City of Miami. If this Contract is for supplies, products, equipment, or software, and so terminated for the convenience by the City of Miami the Contractor will be compensated in accordance with an agreed upon adjustment of cost. To the extent that this Contract is for services and so terminated, the City of Miami shall be liable only for payment in accordance with the payment provisions of the Contract for those services rendered prior to termination. 2.17. ADDITIONAL TERMS AND CONDITIONS Page 29 of 44 Request for Proposals (RFP) 119057,2 No additional tens and conditions included with the bid response shall be evaluated or considered, and any and all such additional terms and conditions shall have no force or effect and are inapplicable to this bid. If submitted either purposely, through intent or design, or inadvertently, appearing separately in transmittal letters, specifications, literature, price lists or warranties, it is understood and agreed that the General and Special Conditions in this bid solicitation are the only conditions applicable to this bid and that the bidder's authorized signature affixed to the bidder's acknowledgment form attests to this. 2.18. PRIMARY CLIENT (FIRST PRIORITY) The successful bidder(s) agree upon award of this contract that the City of Miami shall be its primary client and shall be serviced first during a schedule conflict arising between this contract and any other contract successful bidder(s) may have with any other cities and/or counties to perform similar services as a result of any catastrophic events such as tornadoes, hurricanes, severe storms or any other public emergency impacting various areas during or approximately the same time. 2.19. UNAUTHORIZED WORK The Successful Proposer(s) shall not begin work until a Notice to Proceed is received. 2.20. CHANGES/ALTERATIONS Proposer may change or withdraw a Proposal at any time prior to Proposal submission deadline; however, no oral modifications will be allowed. Written modifications shall not be allowed following the proposal deadline. 2.21. EVALUATION/SELECTION PROCESS AND CONTRACT AWARD The_procedure_for response evaluation, selection and award is as follows: (1) Solicitation issued. (2) Receipt of responses (3) Opening and listing of all responses received (4) Purchasing staff will review each submission for compliance with the submission requirements of the Solicitation, including verifying that each submission includes all documents required. (5) An Evaluation Committee, appointed by the City Manager, comprised of appropriate City Staff and members of the community, as deemed necessary, with the appropriate technical expertise and/or knowledge, shall meet to evaluate each response in accordance with the requirements of this Solicitation and based upon the evaluation criteria as specified herein. (6) The Evaluation Coirunittee reserves the right, in its sole discretion, to request Proposers to make oral presentations before the Committee as part of the evaluation process. The presentation may be scheduled at the convenience of the Evaluation Committee and shall be recorded. (7) The Evaluation Committee reserves the right to rank the Proposals and shall submit its recommendation to the City Manager for acceptance. If the City Manager accepts the Committee's recommendation, a Notice of the City Manager's reconnnendation for award of contract will be sent to all proposers by the Chief Procurement Officer notifying proposers of the City Manager's recommendation to the City Commission. The City Manager shall make his recommendation to the City Cotmission requesting the authorization to negotiate and/or execute an agreement with the reommended Proposer(s). No Proposer(s) shall have any rights against the City arising from such negotiations or termination thereof. (8) The City Manager reserves the right to reject the Committee's recommendation, and instruct the Committee to re-evaluate and make another recommendation, reject all proposals, or recommnend that the City Commission reject all proposals. (9) The City Commission shall consider the City Manager's and Evaluation Conunittees' recotmmnendation(s) and, if appropriate and required, approve the City Manager's recommendation(s). The Page 30 of 44 Request for Proposals (RFP) 119057,2 City Commission may also reject any or all response. (10) If the City Commission approves the recommendations, the City will enter into negotiations with the selected Proposer(s) for a contract for the required services. Such negotiations may result in contracts, as deemed appropriate by the City Manager. (11) The City Commission shall review and approve the negotiated Contract with the selected Proposer(s). 2.22. ADDITIONAL SERVICES Services not specifically identified in this request may be added to any resultant contract upon successful negotiation and mutual consent of the contracting parties. 2.23. RECORDS During the contract period, and for a least five (5) subsequent years thereafter, Successful Proposer shall provide City access to all files and records maintained on the City's behalf. 2.24. TRUTH IN NEGOTIATION CERTIFICATE Execution of the resulting agreement by the Successful Proposer shall act as the execution of truth -in -negotiation certificate stating that wage rates and other factual unit costs supporting the compensation of the resulting Agreement are accurate, complete, and current at the time of contracting. The original contract price and any additions thereto shall be adjusted to exclude any significant sums by which City determines the contract price was increased due to inaccurate, incomplete, or non -current wage rates and other factual unit costs. All such contract adjustments shall be made within one (1) year following the end of the Agreement. 2.25. PROPOSER'S MINIMUM QUALIFICATIONS Proposals will be considered only from firms that are regularly engaged in the business of providing goods and/or services as described in this Request for Proposal; that have a record of performance for a minimum period of three (3) years; and that have sufficient financial support, equipment and organization to insure that they can satisfactorily provide the goods and/or services if awarded a Contract under the terms and conditions herein stated. Proposer shall: (I) Be fully licensed to perform the work described herein. (2) Not have any member, officer, or stockholder that is in arrears or is in default of any debt or contract involving the City, is a defaulter surety otherwise, upon any obligation to the City, and/or has failed to perfomh faithfully on any previous contract with the City. (3) Have no record of pending lawsuits or criminal activities, and have never been declared bankrupt. Page 31 of 44 Request for Proposals (RFP) 119057,2 3. Specifications 3.1. SPECIFICATIONS/SCOPE OF WORK Proposers are required to read and understand all information contained within the entire proposal package. By responding to this RFP, the proposer agrees to read and understand these documents. The City of Miami, Florida (City) requests proposals from qualified proposers for a multi -year Traffic Safety Camera Program. The City intends to have automated traffic safety cameras (also known as red light photo enforcement equipment) installed at arterial intersections where data has shown a high level of violations and/or a frequency of right-angle collisions likely caused by red light running. Overall, the goals of the City's Traffic Safety Camera Program are to reduce the number of fatalities and serious injuries that result from traffic collisions at critical intersections throughout the City, to improve the safety of motorists and pedestrians at locations where cameras are installed, and to improve overall motorist and pedestrian safety and awareness citywide through a coordinated outreach and education effort. To achieve these goals, the City will work with the successful proposer to deploy a turnkey Program for automated red light enforcement as specified below in this RFP. A. PROJECT BACKGROUND The City has a population of approximately 380,000 and is the largest municipality within Miami -Dade County. The City is located wholly within the urban infill boundaries of Miami -Dade County and, consequently, lies in a high density, high traffic volume area. The City regularly experiences traffic incidents related to the failure of motorists to obey duly erected traffic control devices, which exposes the citizens to the dangers of personal injury and property damage. Red light infractions are among the most common factors in fatalities, injuries and motor vehicle collisions in the City. The City is concerned with the inability to sufficiently enforce the state statute prohibiting running of red lights, due mainly to the requirement that enforcement of the state statute requires the personal observation of police officers, affecting the ability to effectively reduce the significant dangers presented to motorists and pedestrians by the failure to stop for a red light. In 1997, the Florida Attorney General opined that the use of unmanned cameras to record violations of section 316.075, Florida Statutes, was not precluded by state law and represents an innovative approach to detect and deter the dangerous conditions created by drivers who disobey traffic signals. The statutes governing the enforcement and citation for violations of section 316.073, Florida Statutes, however have not been amended to allow the photographic record from unranned cameras monitoring intersections to be used as the sole basis for issuing citations. Subsequently in 2005, the Florida Attorney General answered a similar but different question. He was asked whether a city can use the photographic evidence from the unmanned cameras to advise a car owner of a violation, and, if so, may the city use its code enforcement special magistrate and enforcement procedures provided in Chapter 162, Florida Statutes, to enforce violations of traffic signals. The Attorney General responded that he continues to be of the opinion expressed in Attorney General Opinion 97-06 that legislative changes are necessary before local governments may issue traffic citations and penalize drivers who fail to obey red light indications on traffic signal devices. Thus it is clear that a municipality may monitor violations of traffic signals within the city and to use unmanned cameras to monitor intersections and record traffic violations. It is also clear that a municipality may use the photographic evidence from unmanned cameras to advise a car owner that his or her Iicense tag number has been recorded in a violation of the traffic laws. Finally, in order for citations for violations of traffic control laws to be issued, the statutes appear to require that an officer enforcing the traffic law personally observe or have personal knowledge of the particular infraction that serves as the basis for issuing the citation. The use of unmanned cameras to enforce toll violations on the state's toll roads has been determined to be fair, reasonable and sufficient by the State of Florida in order to effectively enforce laws regulating the payment of tolls without the need to commit the extreme amount of personnel that would be necessary without the use of unmanned cameras. The unmanned cameras will likewise be effective in enforcing laws requiring vehicles to stop for red lights, thereby freeing City police personnel to respond to other, and sometimes more significant, incidents including serious crimes. Page 32 of 44 Request for Proposals (RFP) 119057,2 On February 28, 2008, the City adopted Ordinance 12974 ("Dangerous Intersection Safety Ordinance"), see Attachment 1, to enforce compliance with red lights through a photographic enforcement system. This system will present a cost effective method of gaining compliance. Infractions would be enforced more uniformly through the City's code enforcement system. In order to enable the code enforcement department to issue an infraction violation, the City will implement the following process: 1. The Dangerous Intersection Safety Ordinance provides that motor vehicles shall stop before entering an intersection when the traffic signal is indicating a red light. A failure to stop may be recorded by a photograph or video movie. 2. Each alleged infraction will be reviewed by an authorized City employee who shall meet the qualifications set forth in Section 316.640(5)(a). 3. If the traffic control infraction review officer determines that there is a violation of the ordinance, then a civil code enforcement infraction will be issued. 4. The violator shall either pay the civil fine or request a hearing in front of a Code Enforcement Special Master. Currently, the City of Miami code enforcernent system is tied to property records. Any unpaid code enforcement fine usually results in a lien being placed upon the property where the violation occurs. These red light violations present a new challenge in that many of the violators may not own property within the City of Miami. In an effort to insure compliance with their ordinances, other cities have determined that unpaid red light violations will either be sent to a collection agency or a negative credit report will be sent to the various credit reporting agencies, or both. The City of Miami Police Department has identified a listing of the nineteen (19) most dangerous intersections in the City based on the number of accidents (See Attachrent 2). Please note that seventeen of these intersections are on the State Highway System under the jurisdiction of the Florida Department of Transportation (FDOT) and two are under County jurisdiction. Red-light violations are a contributing factor in the high number of accidents at these locations. Crash data obtained from the FDOT show that a total of 83 accidents occurred during a three-year period (2004-2006) as a result of red-light running -violations at -the -seventeen -intersections- above. Cameras shall be installed at the selected locations as a free-standing, self-sustaining system and shall operate independent of the County's existing signal system. A camera can only be installed on City rights -of -way, when and if available, by permit or on easements obtained by the successful proposer from private property owners, the County, or the FDOT. Upon installation of the cameras, a ninety (90) day introductory period shall commence during which period the selected Proposer will implement a public information campaign at no cost to the City. The City will provide assistance with community outreach efforts through City newsletter publications, City's website, video clips on Cable TV Channel 77, and other means as deemed appropriate by the City. During this trial period, only warnings shall be mailed to the owners of registered vehicles committing red-light infractions. Notices of civil infraction will not be issued nor will the infraction of the City Code result in a fine during the trial period. Upon completion of the ninety (90) day period, notices of civil infractions will be issued and violators will be subject to a fine under the City's code enforcement system. B. SOLICITATION OBJECTIVES The City is soliciting qualified proposals for the implementation, administration and servicing of a red light camera Program. The contractor will deploy self-sustaining, free-standing traffic safety camera equipment at nineteen (19) designated arterial intersections, covering one (1) to five (5) approaches at each intersection. At selected approaches, up to five (5) lanes will require traffic safety camera enforcernent, including any turn lanes. The City, at its sole discretion, reserves the right to increase, decrease, or otherwise modify the number of intersections and/or approaches to be included in the Program. This system should combine vehicle detection and digital imaging technology with a complete turnkey Program for supplying, installing, powering and maintaining the cameras. In addition, the proposer shall identify a remote infraction processing facility with the ability to: a) Review images b) Access motor vehicle registration data c) Perform final quality control Page 33 of 44 Request for Proposals (RFP) 119057,2 d) Print and mail notices e) Monitor disposition of notices f) Collect fines g) Provide adjudication support and services The contracted services shall include all hardware, software, installation; maintenance and operation. The infraction processing system should be accessible on the Internet by any user with a personal computer, an Internet connection, a web browser and security authorization. The contract term will be for up to five (5) years with the option to renew for two (2) additional two-year period, at the City's sole discretion, all to be specified by a contract negotiated with the successful Proposer. The City reserves the right to cancel the Program and unilaterally terminate the contract with the successful proposer at its sole discretion. The City intends to acquire "turnkey services" as outlined below. The services sought from qualified proposers include the following: Assistance with intersection selection, if ever applicable, including establishment of baseline counts of red light violations at an initial set of nineteen (19) candidate intersections. When combined with statistical monitoring, as detailed below, these baseline data should enable the City to measure the impact of automated traffic safety camera enforcement. Site design, installation, maintenance and operation of automated camera systems at all selected intersections, including, but not limited to, securing all necessary permits and required property easements. Processing of data prior to providing access to chargeable violations via secure website to the Police Department for review and authorization of a Civil Infraction Notice ("Notice") by electronic signature for those events that meet specified criteria. Initial mailing of duly authorized Notices to registered vehicle owners for payment. Provision of a secure, on-line court module which will enable hearings, adjudication and payment processing. Maintenance of an on-line -Internet-viewing-capabi1ityfor-useby Police, -Code Enforcement personnel and members of the public who receive violations in the mail. Provision of expert testimony at contested Special Master or Court hearings until judicial notice is taken. Development of signage, public inforniation material (in written, video, and audio formats) for mass distribution via various media resources, and a community outreach campaign. Provision of regular statistical reports of Program operations. Training City staff involved in the implementation and perpetual operation of the Program. The Successful Proposer shall own the entire red light camera system and any and all associated equipment needed to operate the Program throughout the duration of the contract, including any additional cameras and equipment installed as part of potential future expansions of the Program. Proposed Nineteen 119) candidate intersections: 1. NW 37 Avenue & NW 7Street 2. SW 27 Avenue & South Dixie Highway 3. SW 17 Avenue & South Dixie Highway 4. NW 57 Avenue & NW 7 Street 5. SW 4 Avenue & SW 8 Street 6. SW 32 Avenue & South Dixie Highway 7. NW 27 Avenue & NW 7 Street 8. SW 4 Avenue & SW 7 Street 9. NW 27 Avenue & West Flagler Street 10. NW 27 Avenue & NW 14 Street 11. SW 22 Street & SW 27 Avenue Page 34 of 44 Request for Proposals (RFP) 119057,2 12. NE 36 Street & Biscayne Boulevard 13. 300 SW 26 Road 14. SW 37 Avenue & South Dixie Highway 15. SW 22 Street & SW 32 Avenue 16. SW 22 Avenue & South Dixie Highway 17. NW 42 Avenue & NW 14 Street 18. NW 27 Avenue & NW 11 Street 19. NW 42 Avenue & NW 7 Street C. FINANCIAL RETURN TO CITY Proposers must provide a clear and concise breakdown of anticipated revenues to be received by the City. In addition, all associated project costs, to include installation, operation, maintenance; training, public outreach, and technical support as well as the actual costs of software and hardware components, must be clearly and concisely identified in the proposal by location. Further, proposer is to include projections by location of the following : 1) initial investment, 2) revenues, 3) amount of traffic for each intersection, and 4) amount of traffic infractions The revenue -sharing breakdown should include a description of how payments will be made to the City. Proposer's approach must be to ensure that the Program succeeds in its primary mission of reducing traffic accidents related to red light violations while avoiding any expense being placed upon the City beyond the limits of the revenues produced by the Program and the staff time of the required City personnel. It is intended that this Program will be implemented and fully operational during the duration of the contract at no cost to the City. The City will only accept proposals that guarantee, at the minimum, cost neutrality; i.e., that revenue from the citations will at least match the cost of the Proposer's fees. Should the citation revenue fall short of the cost of the fees, the proposer will absorb the difference in proposer's cost. The City will not pay any additional-fees-not_covered_by-revenues_received.__ Within a ninety (90) day period after installation of camera(s) at any particular intersection, if the Successful Proposer determines that the intersection is not revenue -generating due to a low volume of red-light infractions, the City may allow the Successful Proposer to remove the camera(s) and equipment from that intersection and reinstall at another intersection as appropriate and at the sole discretion of the City. D. INSTALLATION TIME FRAME It is the desire of the City to begin implementation of this Program in a timely manner. Successful Proposers must provide a clear timeframe for camera installation, training, public outreach, commencement of operation, as well as routine and emergency maintenance and/or repairs to the system. Successful Proposer will be responsible for obtaining any and all permits and/or easements needed from governmental entities and/or private property owners prior to installation as well as for payment of any fees associated with permit applications and processing. TECHNICAL SPECIFICATIONS 3.1 RED LIGHT CAMERA SYSTEM Proposer shall provide and install all equipment including, but not limited to, poles, cabinets and related operational equipment at the selected intersection(s) independent of existing traffic signals and associated equipment. 3.1.1 Explain why the Proposal's red light camera technology is the best solution for the City. a) Does it detect more actual infractions (i.e., multiple, concurrent, and/or simultaneous red -tight infractions)? b) Does it capture clearer/higher quality photo/video images? Page 35 of 44 Request for Proposals (RFP) 119057,2 c) Is the system more reliable and easier to maintain? d) Does the system have higher quality audio capabilities? e) Does the system apply a proven technology? 3.1.2 Provide a list, with photos and dimensions of all major equipment comprising the system (e.g., cameras, flash or lighting units, cabinets [including generally what the cabinets contain]). Identify what equipment will be installed at an intersection with four (4) approaches and up to five (3) lanes on each approach that may require both left and right turn monitoring,. Strong preference will be given to systems that do not require additional cabinetry aside from that which houses the cameras. Ali systems Hurst be non -intrusive to roadway and/or" traffic signal equipment and cabinetry. 3.1.3 Does the system at any time photograph or image the driver of the vehicle? 3.1.4 Use of a high quality digital camera system with an output in excess of 10 million pixels per image is required. Proposer must detail the image quality specifications and provide real sets of infraction image examples captured in daytime, nighttime, during inclement weather and during times where sunlight is pointing in the direction of the camera. 3.1.5 The system shall be capable of gathering traffic data for statistical analyses. 3.1.6 The system shall be capable of operating successfully in a wide range of operating conditions (e.g., heavy traffic volumes, adverse weather conditions, nighttime and daytime, non-standard roadway surface configurations, etc., and across five (5) moving lanes of traffic). 3.1.7 The equipment shall provide a reliable non -intrusive, non-invasive, non-physical connection to the red phase of the traffic signal. Violation detection and camera triggering must be accomplished without any connectivity between the camera system and the Traffic Control System. No power couplings may be utilized. 3.1.8 The system shall be capable of distinctly capturing multiple red-light infractions on each approach of an intersection. 3.1.9 The system must provide at least three (3) digital color still images of each violating event. The images must be taken so that the rear of the vehicle and license plate are captured and are clearly readable. The first image shall capture the vehicle before the front wheels strike the crosswalk or legal infraction limit line. The second image shall capture the vehicle after the rear axle has crossed the crosswalk or legal limit line. The third image shall depict a close-up of the license plate. In addition, the camera must have the capability to capture a short duration audio/video clip of the infraction. 3.1.10 The system shall record data pertinent to each infraction at the time of capture. Data shall be recorded in a flexibly configured data bar that is embedded with each scene, license plate and stop bar detection images that may be used to prove the infraction. The data bar shall include, but is not Limited to, the following information for each infraction: a) Unique infraction identifier incorporating the City; b) Location of infraction; c) Date (MM/DD/YYYY); d) Time of the infraction in 24 hour clock including hours, minutes and seconds; e) Elapsed time between images; f) Direction of travel; g) Traffic signal phase; h) Time into the red phase displayed in thousandths of a second; i) Duration of the prior amber phase; j) Vehicle lane of travel; k) Camera ID; and I) Frame sequence number. Page 36 of 44 Request for Proposals (RFP) 119057,2 3.1.1 1 Explain how the image and infraction data is secured and transmitted to the processing center. 3.1.12 Explain how the proposed system can compensate for the effects of license plate covers. 3.1.13 Explain how the proposed system can compensate for the effects of reflective material on license plates. 3.1.14 The system must provide an ancillary video and audio system as supporting information to the infraction provided by the still images. The video must be full motion at the rate of thirty (30) frames per second or greater and allow aperture adjustment. 3.1.15 Each imaging unit's operation shall be microprocessor controlled and fully automatic. 3.1.16 The system shall be capable of on -site or remote activation and maintenance support. 3.1.17 The system shall perform self -test on set-up; simulate an infraction being recorded for testing; communicate error messages:, record date and time of system shutdown in the event of a malfunction. 3.1.18 The system shall allow a malfunction to be easily identified and debugged on-line. 3.1.19 The system shall record event -specific evidence to substantiate multiple, simultaneous and/or concurrent infractions occurring during any red signal phase. Sample infraction images to demonstrate these capabilities are required as part of this proposal. 3.1.20 The system shall provide 24 hours a day/365 days a year "real time" intersection remote monitoring and viewing capabilities as well as the ability to generate statistical user -defined reports as further detailed in Section 3.3 below. Further, the system shall have the ability to archive and retrieve video independent of a red light violation for a period of forty five (45) to sixty (60) days. This is very valuable for accident reconstruction, crime investigations, etc. Please provide if applicable, specific examples of customer successes utilizing this benefit. 3,1-.21.- All -system -component -operations must -be -synchronized to -a single,standard,_independent,. external and verifiable time and date source. 3.1.22 The selected Proposer must propose more than one vehicle detection method (in -ground loops will not be considered). Explain the vehicle detection methods that can be used by the proposed system, including the benefits and limitations of each. 3.1.23 Red light camera enclosures must be tamper proof and vandal proof and must remain operational and perform satisfactorily during normal weather conditions. 3.1.24 Preference will be given to systems that require the least amount of equipment and infrastructure at the intersection. 3.1.25 Red light camera enclosures must be as small as possible and use as little power as possible. (Preference will be Given to systems that incorporate a non -intrusive alternate power source). State the size of the red light camera system enclosure and the normal power draw of the system, including the power usage during the flash phase. 3.1.26 Red light camera enclosures must be designed in such a fashion that maintenance and other operations can be accomplished easily and quickly without creating a public safety hazard. Explain typical maintenance procedures. 3.1.27 Proposer shall state installation and maintenance times for a generic intersection, as well as how power is provided to the equipment. 3.1.28 The Proposer's system shall be able to simultaneously monitor traffic in up to five (5) lanes per approach, including turning lanes. 3.1.29 In addition to monitoring straight -through infractions, the system shall be capable of detecting and Page 37 of 44 Request for Proposals (RFP) 119057.2 recording evidence of left and right tum infractions, regardless of vehicle speed. Explain how your system captures illegal right -turn -on -red movements. 3.1.30 Describe the proposed emergency recovery plan for the camera and equipment network, including the expected response time to equipment malfunctions both under normal conditions, unforseeable circumstance (i.e. power outages, accidents involving the traffic poles, severe storms, hurricanes, etc.), and during emergency/disaster conditions. 3.1.31 The City of Miami would like to explore the possibility to integrate the video feeds from this project to the citywide CCTV Project. Describe how the propose system is able to integrate with the CCTV System as described Section 3.1 of the attachment entitlted: RFP 107050 Camera System Upgrade and Expansion. 3.2 INFRACTION PROCESSING 3.2.1 Explain why the Proposer's infraction processing system is the best choice for the City. 3.2.2 There shall be no requirement to install Proposer processing software on City-owned/maintained IT systems. 3.2.3 Proposer's infraction processing system shall allow authorized City personnel a detailed view of all information related to a specific infraction as well as to the Program in general. 3.2.4 All access to the infraction processing system for the purpose of pre-processing evidence, police authorization, notice printing, payments tracking and generation of Special Master Evidence Packages shall be Internet -enabled and shall be available 24 hours a day/365 days a year for authorized users. 3.2.5 The infraction processing system shall have the following capabilities: a) Web -enabled access and operation; b) Secure user log -in and access; c)-Automatic-presentation-of images_and-data capturedby_the_camerasystem_onto_review PCs; d) Easy review of infraction evidence; e) Ability to both "play" full motion video (with audio) and view multiple scene and plate images; f) Ability to view each image as a full screen enlargement with a single click; g) Ability to view all original recorded images of the infraction; h) Ability to "crop" a license plate image area from the multiple -image license plate set to establish vehicle ID, and subsequently "copy and paste" the cropped plate area image onto the notice; i) Ability to "accept" or "reject" infraction sets and record rejection reasons; j) Ability to generate printed warning letters and mail to registered vehicle owners during the first ninety (90) days of the Program; k) Ability to automatically generate printed infraction notices to mail to registered vehicle owners; 1) Ability to store and archive all processed infraction evidence into a secured database; m) Ability to access any stored infraction image from the system's database subject to agreed archive rules; n) Ability, upon request, to immediately view Special Master Evidence Package image sequences displayed as video or as individual high resolution still shots, or send images to print locally; o) Ability, upon request, to immediately view and print standard and/or user -defined reports; p) Secured Access Control and automatically generated Electronic Audit Trails; and q) Encryption and decryption management. 3.2.6 The Proposer shall perform the following essential functions: a) Preparing and mailing one notice letter for all chargeable infractions to registered vehicle owners. b) Preparing and mailing a second notice for any infractions that remain unpaid as of their due date. c) Upon notification by City, preparing and mailing Notices of Hearings to violators whose fines are not Page 38 of 44 Request for Proposals (RFP) 119057,2 paid within thirty (30) days of mailing of second notice. 3.2.7 Infractions for which registered owner data is available shall normally be issued within seven (7) business days after police review and certification of the incident. Initial notice letters described in Section 3.2.6(a) shall not be sent until Proposer is advised to do so by the City. 3.2.8 Explain system for obtaining vehicle ownership information so that Notices of Infractions are sent accurately and reliably to registered owners of vehicles committing infractions, and the role, if any, of the City in obtaining or confirming that ownership information. 3.3 STATISTICAL ANALYSIS AND REPORTING SYSTEMS 3.3.1 The system shall have the capacity to produce statistical analyses of camera locations, operations, and recorded data, including, but not limited to, the following applications: a) Hours of use per camera by operational site; b) Results achieved by each camera by site; c) Red light infractions recorded by each camera by site; d) Traffic counts by location, lane, date and hour, and time period (i.e. atn/pm peak periods); and e) Ability to generate ad -hoc (user -defined) reports on all data. 3.3.2 The system shall be capable of immediately generating operations reports upon request, including: a) Number of infractions recorded; b) Number of infractions for which notices were not prepared; c) Number of notices prepared and mailed; d) Status of notices issued (outstanding, canceled, reissued and closed); and e) Number of notices appealed by registered vehicle owners. 3.3.3--The -system -shall-also supply -statistical -reports -of camera-performance/operations: a) Camera equipment hours of service and hours out -of -service; and; b) Number and description of camera or other equipment malfunctions by camera ID, location, date, time, etc. 3.3.4 The system shall be capable of providing infraction and traffic statistics as follows: a) Real-time traffic volumes/counts as per Section 3.3.1, d, above; and;; b) Real-time infraction graphs and charts by: i) location; ii) lane; iii) time of day; and iv) day of week. 3.3.5 Preference will be given to systems that can analyze results obtained from each camera to show the prosecutable image rate (i.e., the number of notices issued compared to the number of infractions captured). 3.3.6 Preference will be given to systems that have online reporting capability in real time; and allow the Successful Proposer to provide the City with a monthly activity report within ten (10) days following the end of the month. 3.3.7 The monthly report shall contain, at a minimum, the following information: a) The number of infractions detected, notices issued, and the prosecutable image rate by location and system -wide; b) The total number of infractions that occurred by location and percentage of total vehicle traffic by lane by location; c) The total number and percentage of rejected images by reason; and Page 39 of 44 Request for Proposals (RFP) 119(157,2 d) The information specified in Section 3.3.3 above. 3.4 IMAGE TRANSMISSION SECURITY AND DATA STORAGE 3.4.1 Proposer must provide for image and data security that shall prevent unauthorized persons from accessing the camera images and databases and tampering with images (explain methodology). 3.4.2 The Proposer must store all enforceable images produced by cameras for no less than 180 days after final disposition or for a greater duration as requested by City. 3.4.3 Proposer shall provide an evidence package for any contested violations. The package shall consist of: a) All issued and disputed notices to the party; b) A violation history report; c) A correspondence file; and d) A payment history. 3.4.4 Proposer will maintain a proper chain of evidence that meets the needs of City, and hearing officers and court functions. 3.4.5 Proposer will provide a qualified expert witness who is knowledgeable on the theory, operation and functional capabilities of the red light camera unit. Proposer shall provide for expert testimony at contested hearings (unless or until judicial notice is taken). 3.5 MAINTENANCE. SUPPORT AND TRAINING 3.5.1 All maintenance of camera, video, sensors, computer and related equipment shall be the responsibility of the Proposer. This shall include provisions of electricity or other sources of power to the equipment at Prgposer's expense. 3.5.2 Proposer shall guarantee to repair or replace any inoperable equipment within 72 hours of detection by the Proposer or notification by the City. 3.5.3 Describe the proposed standard process for how often the cameras systems will be visited for maintenance and inspection. Explain what occurs during a maintenance and inspection visit. 3.5.4 Proposer must provide ongoing training support for their product. 3.5.5 Provision of hands-on training as necessary to personnel as required by the City. 3.5.6 Proposer shall furnish training materials. 3.6 OPERATIONS AND PUBLIC AWARENESS 3.6.1 Describe the project management approach and how it will ensure a successful project for the City. 3.6.2 Present the skills and qualifications of the Project Manager and the management team. 3.6.3 Present the proposed timeline that will allow the Program to become fully operational for the ninety (90) day introductory period and for issuance of civil infraction notices and imposition of fines. 3.6.4 Describe the extent of the City staffs involvement in the project. Provide a list of City requirements. 3.6.5 Proposer will fund, develop, and implement a public education Program inclusive of materials for mass distribution. The City will provide, at its discretion and at no cost to the Successful Proposer, access to Cable TV Channel 77 as well as to City newsletters and other City -related publications as appropriate. 3.6.6 Successful Proposer will support the City by training staff on how to present the Vendor's systems Page 40 of 44 Request for Proposals (RFP) 119057,2 at public seminars or presentations. The Successful Proposer will provide staff for public forums as necessary. 3.7 FEES AND SCOPE OF WORK FOR PRICING 3.7.1 The proposal shall be based on the assumption of implementation of a minimum of nineteen (19) intersections for five (5) years with an option to extend the contract at the City's discretion for two (2) additional two (2) year periods. For comparative purposes, it shall be based on the Scope of Services indicated. The actual duration of the tens will be addressed by the contract negotiated with the successful Proposer. 3.7.2 Each Proposer will clearly state what percentage of revenues collected will be paid to the City. As stated in Evaluation Criteria, the Proposer submitting the highest percent revenue to the City will receive 100 points in the "highest and best value for City" category. The other Proposers will receive a pro-rata score in this category. 3.7.3 Proposer shall provide a project manager for the project as the single point of contact of the City. 3.7.4 Proposer shall provide system installation plans for review and approval by the City, and Miami -Dade County Traffic and Signal Division, if applicable. Successful Proposer shall be responsible for obtaining all permits required and for payment of all associated permit processing fees for the installation and operation of the system. 3.7.5 Successful Proposer shall furnish, install, operate, and maintain the camera system and all associated equipment. 3.7.6 Successful Proposer shall be responsible for loading, optimizing and license plate data entry processing of images for review (final review to be processed by authorized City police personnel). 3.7.7 Successful Proposer will prepare the notice letters referenced in Section 3.2.6 for all chargeable infractions and will mail such notice letters to vehicle owners. The Successful Proposer shall include a -return -envelope for payments -with all -notice -letters: . 3.7.8 Infractions for which registered owner data is available shall be issued within the legally required number of days of the infraction event date. 3.7.9 Successful Proposer shall provide all required may be asked to provide all required notice processing supplies including, paper, envelopes, postage, toner and any and all notice printing supplies. 3.7.10 Notices shall include one set of images and a license plate image, as well as instructions as to viewing the alleged infraction through the internet. 3.7.11 Successful Proposer shall provide a means for the fines to be paid on-line by credit or debit card. 3.7.12 Successful Proposer shall provide a means for the fines to be paid by phone using a credit or debit card. 3.7.13 Successful Proposer shall provide for a third party collection service for the collection of delinquent accounts, at City's discretion. Page 41 of 44 Request for Proposals (RFP) 119057,2 4. Submission Requirements 4.1. SUBMISSION REQUIREMENTS Proposers shall carefully follow the format and instruction outlined below, observing format requirements where indicated. Proposals should contain the information itemized below and in the order indicated. This information should be provided for the Proposer and any sub -consultants to be utilized for the work contemplated by this Solicitation. Proposals submitted which do not include the following items may be deemed non -responsive and may not be considered for contract award. The response to this solicitation shall be presented in the following format. Failure to do so may deem your Proposal non -responsive. 1. Cover Pace The Cover Page should include the Proposer's name; Contact Person for the RFP; Firn's Liaison for the Contract; Local Office Location; Local Business Address, if applicable; Business Telephone and Fax Numbers, if applicable, Email addresses; Title of RFP; RFP Number; Federal Employer Identification Number or Social Security Number. 2. Table of Contents The table of contents should outline, in sequential order, the major sections of the proposal as listed below, including all other relevant documents requested for submission. All pages of the proposal, including the enclosures, should be clearly and consecutively numbered and correspond to the table of contents. 3. Executive Summary: A signed and dated summary of not more than two (2) pages containing the Qualifications, and Experience, Ability and Capability to Perform Required Services, Methodology and Overall Approach, and Technical Solution, as contained in the submittal. Include the name of the organization, business phone and contact person. 4. Qualifications and Experience a) Describe the Proposer's organizational history and structure; years Proposer and/or fimi has been in business providing a similar service(s), and indicate whether the City has previously awarded any contracts to the Proposer/firm. b) Provide a list of all principals, owners or directors. c) Provide a complete list of clients for which Proposer has provided a similar service(s) as required in this RFP. This list should include those entities of a similar size to the City) particularly governmental entities, for whom services have been performed during the past three (3) years. d) Provide detailed background indicating qualifications and experience, for the Project Manager to be assigned the City's account throughout the duration of the Contract. e) Provide, at a minimum, three references that have utilized the services proposed in this response, to include name, address, and telephone number, must be included in the response. f) Should Proposer propose to utilize a Sub-Contractor(s) to perform any of the services. Proposer must identify Sub-Conctractor(s) and those services to be performed. Proposer must provide Sub-Contractor(s) qualifications and experience in detail, highlighting the experience in various areas addressed in this RFP. List who will be acting as the prime contractor, including address, contact and phone numbers, and briefly describe each other party's relationship to this prime. The City reserves the right to contact any reference as part of the evaluation process. g) Provide a list of clients that have, for whatever reason, discontinued to use your services within the past three (3) years, and indicate the reasons for the same. The City reserves the right to contact any reference as part of the evaluation process. h) Provide two (2) Letters of Reference on letterhead from entities, particularly governmental entities of a similar size for whom similar services have been performed. Page 42 of 44 Request for Proposals (RFP) 119057,2 5. AbiIity and Capability to Perform Required Services a) Describe the size of Proposer and its ability to provide required services to the City. b) Describe the Proposer's management capacity and system for coordinating all of the services to be provided under this RFP and any other contracts of the Proposer; further, discuss how it plans to handle and coordinate all these efforts, along with the work to be performed pursuant to the RFP, if awarded a contract. c) Provide financial data for your company as well as any other entity with whom you are proposing this project. d) Provide audited financial statements for the past three (3) years. e) Provide information as to any and all pending or previous lawsuits, filing of or any pending bankruptcy proceedings, including the disposition of same, filed against the Proposer relating, to similar services being sought within this RFP. V V f) Provide information as to whether Proposer has been acquired, plans to be acquired or merged with any other firms in the future, if known. Explain how said merger with another entity(s) may affect the services to be provided to the City, if any. 6, Methodolog,v and Overall Approach to Scope of Work a) Discuss in detail Proposer's Overall Methodology and Approach to the work to be performed as required under Section 3, Specifications and Scope of Work. b) Proposer Coordination Plan: Each Proposer proposing on any portion of the RFP must include a plan for coordinating with the City or its authorized representative(s). This plan must include Proposer's proposal for the scheduling of regular meetings to review project status, how to handle the escalation of problems, communications to Proposer of changes which may be required as a result of changes to such things as locations or scheduling conflicts. c) Certification that Proposer has reviewed and is familiar with applicable law on red light camera enforcement, including, without limitation, Florida Statutes, Florida Attorney General Opinion 05-41 and City Ordinance 12974, and that Proposer believes that its system complies with these provisions of law. 7. Trade Secrets Execution to Public Records Disclosure All Proposals submitted to the City are subject to public disclosure pursuant to Chapter 119, Florida Statutes. An exception may be made for "trade secrets." If the Proposal contains infon,nation that constitutes a "trade secret", all material that qualifies for exemption from Chapter 119 must be submitted in a separate envelope, clearly identified as "TRADE SECRETS EXCEPTION," with your fiuui's name and the RFP number marked on the outside. Please be aware that the designation of an item as a trade secret by you may be challenged in court by any person. By your designation of material in your Proposal as a "trade secret" you agree to indemnify and hold harmless the City for any award to a plaintiff for damages, costs or attorney's fees and for costs and attorney's fees incurred by the City by reason of any legal action challenging your claim. Page 43 of 44 Request for Proposals (RFP) 119057,2 5. Evaluation Criteria 5.1. EVALUATION CRITERIA The City's Project Manager, at his discretion, will select a Selection Committee for approval by the City Manager. The Selection Conmaittee will evaluate, score, and rank each technical proposal from responsive and qualified proposers in accordance with the established criteria herein and will subsequently make a recommendation for selection to the City Manager for approval. The maximum amount of points (score) possible will be 200 consisting of 100 points for the Technical Program elements and 100 points for the Financial Program element'(i.e. highest and best value for the City). Each proposal should clearly identify the City's share of revenue as a percent of total fines collected. The Proposer with the highest revenue potential to the City will be awarded 100 points for the Financial Program element. Points for the remaining Proposers will be based on a pro-rata share of the highest and best value. Responses will be scored and ranked in accordance with the weighting specified in the table below. Selection Evaluation Criteria and Weight: Comparable Experience, Proven Delivery Capability and Current Reference 20 "Public Awareness Campaign/Strategy," Support, and Training 20 Financial Strength of Proposer 20 Specifications and Features of System 20 Installation and Maintenance Time Frame 20 HIGHEST AND BEST VALUE FOR CITY 100 TOTAL POSSIBLE POINTS 200 5.1 SELECTION PROCESS The Selection Committee will rank each proposal and make a recommendation for approval by the City Manager. The City reserves the right to reject any or all bids, to waive any informality, irregularity or technicality in any bid or proposal, to re -advertise for bids, or take any other such action that may be deemed to be in the best interest of the City. 5.2 SITE VISITS Site visits to Proposer's processing centers and/or cities where Proposer's systems are in use may be made at the City's discretion. Page 44 of 44 City . „Mimi t PEDRO G. HERNANDEZ, City Manager ADDENDUM NO. 2 RFP 119057 January 16, 2009 TRAFFIC SAFETY CAMERA PROGRAM TO: ALL PROSPECTIVE BIDDERS: The following changes, additions, clarifications, and deletions amend the Request for Proposal (RFP) documents of the above captioned RFP, and shall become an integral part of the Contract Documents. Please note the contents herein and reflect same on the documents you have on hand, The City has attached a- copy -of RFP 107050. entitled: -Camera _ System_ UpgradeandExpansionto RFP 119057 — Traffic Safety Camera Program. This has been made available in order for Prospective Proposers to review the scope of work and technical specifications listed in Section 3.1 of RFP 107050 to assist Prospective Proposers in response to the question 3.1.31 listed in page 38 of 44, of RFP 119057 — Traffic Safety Camera Program which states as follows: 3.1.31- The City of Miami would like to explore the possibility to integrate the video feeds from this project to the citywide CCTV Project. Describe how the propose system is able to integrate with the CCTV System as described in Section 3.1 of the attachment entitled: RFP 107050 Camera System Upgrade and Expansion. Q1. The Request for Proposal (RFP) calls for a company biography of executives and title. Being the largest and most successful photo enforcement company in the world we are a target for groups that are against our safety programs. Some of these groups are radical in their mission to stop our programs and have even taken it to the extremes by targeting management's personal lives with telephone calls to their homes, harassing family members and even death threats. We have determined that information gained from our proposals has been the source to pinpoint our company's employees and we would like to reserve the right to hold back their exact names and biographies until or if our firm is selected. We will provide an organization chart of the company without the names. Can you let us know what we still have to do to be considered and also be coric_erned about these safety issues. Page 1 of 4 DEPARTMENT OF PURCHASING 444 S.W. 2nd Avenue, 6"'Floor Miami, FL 33130 (305) 416-1900 Fax: (305) 416-1925 / Mailing Address: P.O. Box 330708 Miami, Florida 33233-0708 E-Mail Address: purchase@ci.miami.fl.us Website: http://ci.miami.fl.us Al. The City of Miami will not waive this requirement as this information is used to evaluate responses, determine responsiveness and responsibility, and whether proposers have met the minimum qualifications. Further, this documentation is a required as part of the submittal requirements. Failure to submit this information may deem your proposal non -responsive. Please refer to the following Sections in RFP 119057: Section 1.28 — Determination of Responsiveness Section 1.34 — Evaluation of Responses Section 2.25 — Proposer's Minimum Qualifications Section 4 —Submission Requirements, No. 4 — Qualifications and Experience Q2. Financial projections, the RFP requires red light enforcement revenue projections, does the City have traffic through put and/or any numbers and data regarding the listed intersections that are to have cameras? The data will aid us in providing revenue estimations. A2. A report depicting the Average Annual Daily Traffic (AADT) for the listed intersections has been attached to this addendum. Q3. Can you provide a list of approved traffic/construction contractor that the City has that is Small Business Enterprise (SBE) and Minority/Women Business Affairs Enterprise (M/WBE)? A3. The__ City of Miami does not have a Small Business Enterprise (SBE) or Minority/Women Business Affairs Enterprise (M/WBE) Program; therefore, this does not apply to this Request for Proposal (RFP). Q4. On Page 41, Section 3.7, Sub -section 3.7.9 — states: "Successful Proposer shall provide all required may be asked to provide all required notice processing supplies including paper, envelopes, postage, toner and any and all notice printing supplies." The information in this section appears to conflict. Piease clarify. A4. Section 3.7, Paragraph 3.7.9 shall read as follows: Successful proposer may be asked to provide all required notice processing supplies including paper, envelopes, postage, toner and anv and all notice printing supplies. Q5. On Page 8, Section 1.11, Bid Bond/Bid Security: Is there a bid bond required for this procurement? A5. No, there is no bid bond required for this Request for Proposal. Q6. On Page 18, Section 1.52 — Minority/Women Procurement Program, is there a mandatory participation percentage for this procurement? A6. No, this is not a requirement, as the City of Miami Minority/Women Procurement Program was repealed pursuant to Ordinance 13031, on October 16, 2008. Page 2 of 4 Q7. On Page 19, Section 1.62 — Performance/Payment Bond — is there a Performance/Payment Bond required for this procurement? A7. No, there is no Performance/Payment Bond required in this Request for Proposal. Q8. Section 1.6.3 (G) — Is the City requiring three (3) sets of our hard copy proposal submission? If submission is preferred using the Oracle System, what does submission of the proposal into this system entail. A8. Section 1.6.3 (G) stated "If submitting hardcopy format, the original and three (3) copies of these sets of forms, unless otherwise specified, and any required attachments must be returned to the City or your response may be deemed non -responsive." If submitting a proposal via the Oracle System, a PDF copy of your proposal must be submitted and attached to the Header/Attributes section. Instructions on how to submit your bid electronically via the Oracle System entitled iSuppiier User Guide has been added as a PDF attachment to the RFP. Q9. Section 3.1.10 — "The system shall record data pertinent to each infraction at the time of capture. Data shall be recorded in a flexibly configured data bar that is embedded with each scene, license plate and stop bar detection images that may be used to prove the infraction...." How long after the picture is taken of the violation is it permissible for the vendor to put/apply (embed) the data bar onto the picture? To insure a correct "chain of custody," would the City prefer that the data bar be embedded at the moment of capture? A9. The City would prefer that the data bar be embedded at the moment of capture. Q10. Section 3.1.31 — The City of Miami would like to explore the possibility to integrate the video feeds from this project to the citywide CCTV Project. Describe how the propose system is able to integrate with the CCTV System as described Section 3.1 of the attachment entitled: RFP 107050 Camera System Upgrade and Expansion. You stated that the City of Miami would like to explore the possibility to integrate the video feeds from this project into the citywide CCTV Project. Who will incur the additional cost to support the expanded communications bandwidth to allow real-time video streaming, at a suitable visual resolution, into the City's CCTV Project? A10. In order to explore the possibility of integrating video streaming into CCTV, please include in your proposal a proposed solution with associated costs, separately itemized so the City can compare and understand how each Prospective Proposer would address this need. Q11. Section 3.2.5 - The infraction processing system shall have the following capabilities: Letter (J) Ability to generate printed warning letters and mail to registered vehicle owners during the first (90) days of the Program. Please define the meaning of the "90 Day Introductory Period? Does the City expect the Selected Proposer to incur the financial burden of sending warning citations for that 90 day period? Page 3 of 4 A11. Upon installation of the cameras, a ninety (90) day introductory period shall commence during which period the selected Proposer will implement a public information campaign at no cost to the City. The City will provide assistance with community outreach efforts through City newsletter publications, City's website, video clips on Cable TV Channel 77, and other means as deemed appropriate by the City. During this trial period, only warnings shall be mailed to the owners of registered vehicles committing red-light infractions. Notices of civil infraction will not be issued nor will the infraction of the City Code result in a fine during the trial period. Upon completion of the ninety (90) day period, notices of civil infractions will be issued and violators will be subject to a fine under the City's code enforcement system. Yes, the City .expects the Selected Proposer to incur the financial burden of sending warning citations for the 90 day period. Q12. Section 3.2.6 The Proposer shall perform the following essential functions: a) Preparing and mailing one notice letter for all chargeable infractions to registered vehicle owners. Please confirm all notice letters are to be mailed first class? Al2. Yes, all notice letters are to be mailed first class. ALL OTHER TERMS AND CONDITIONS OF THE RFP REMAIN THE SAME. Sincerely, GM:Ir c: RFP File J /L,1c `�... lenn Maps, PPO, CPPB, FCPM, FCPA Director/Chief Procurement Officer Page 4 of 4 AN �rAGE ANNUAL DAILY TRAFFIL. (AADT) 1. NW 37 AVE & NW 7 ST Not a State Road 2. SW 27 AVE & SOUTH DIXIE HIGHWAY Sta. 5120 SVV 27 AVE 200' N OF SR 5/US-1; N 11500 S 10500 AADT=22000 Sta. 5201 SR5/US-1, 200' N OF SW 27 AVE/SR 9; N 52000 S 48500 AADT=100500 Sta. 5200 SR 5/US-1, 200' S OF SW 27 AVE/SR 9; N 50000 S 44500 AADT=94500 3. SW 17 AVE & SOUTH DIXIE HIGHWAY NO DATA AVAILABLE. 4. NW 57 AVE & NW 7 ST Sta. 1189 SR 959/NW 57 AVE, 200' N OF NW 7 ST; N 21500 S 22000 AAD T =43500 5. SW4AVE&SW8ST Sta. 5095 SR 9/L 1S-41/SW 8 ST/ONE-WAY EB, 200' W OF SW 7 AVE; E 22000 AADT=22000 6. SW 32 AVE & SOUTH DIXIE HIGHWAY Sta. 5200 SR 5/US-1, 200' S OF SW 27 AVE/SR 9; N 50000 S 44500 AADT=94500 7. NW27AVE&NW7AVE Sta. 0552 SR 9/NW 27 AVE, 200' S OF NVV 11 ST; N 25000 S 38000 AADT=63000 8. SW4AVE&SW7ST Sta. 5096 SR 90/US-41/SW 7 ST/ ONE-WAY WB, 200' E SW 7 AVE; W 17000 AADT=17000 9. NW 27 AVE & W FLAGLER ST Sta. 5128 SR 9/SW/NW 27 AVE, 200' N OF FLAGLER ST; N 23500 S 26000 AADT=49500 Sta. 0097 SR 968/FLAGLER ST; 400' W OF NVV/SW 27 AVE; E 17500 VU 18000 AADT=35500 10. NW27AVE &NW 14ST Sta. 1166 SR 9/NW 27 AVE, 200' N OF NW 17 ST; N 30500 S 33000 AADT=63500 11. SW 22 ST & SW 27 AVE Sta. 1038 SR 972/CORAL WAY, 1100' W OF SW 27 AVE; E 24000 W 23000 AADT=47000 A'v _iAGE ANNUAL DAILY TRAFFIC. AADT} 12. NE 36 ST & BISCAYNE BLVD Sta. 5059 SR 5/US-1, 200' N OF NE 36 ST; N 17500 S 17000 AADT=34500 Sta. 0143 SR 5/US-1, 200' S OF NE 36 ST; N 17500 W 15500 AADT=33000 13. 300 SE 26 RD Sta. 5039 SR 5/US-1, 200' N OF RICKENBACKER CSWY; N 12500 S 15500 AADT=28000 Sta. 2546 SR 913/KEY BISCAYNE ENT, 200' E OF BRICKELL AVE; E 18500 W 5400 AADT=23900 Sta. 5037 SR 5/US-1, 200' S OF SOUTH MIAMI AVE; E 23000 V/ 22000 AADT=45000 14. SW 37 AVE & SOUTH DIXIE HIGHWAY NO DATA AVAILABLE 15. SW 22 ST & SW 32 AVE Sta. 1038 SR 972/CORAL VVAY, 1100' W OF SW 27 AVE; E 24000 W 23000 AADT=47000 Sta. 2534 SR 972/CORAL WAY, 200' E OF SW 37.AVE; E 19000 VV 21500 AADT=40500 16. SW 22 AVE & SOUTH DIXIE HIGHWAY Sta. 5201 SR 5/US-1, N OF SW 27 AVE: N 52000 S 48500 AADT=100500 17. NW 42 .AVE & NW 14 ST Sta. 1178 SR 953/LEJEUNE RD, 200' S OF NW 18 ST; N 35000 S 35500 AADT=70500 Sta. 1175 SR 953/LEJEUNE RD, 500' N OF NVV 7 ST; N 27000 S 34000 AADT=61000 18. NW 27 AVE & NW 11 ST Sta. 0552 SR 9/SW/NW 27 AVE, 200' S OF NW 11 ST; N 25000 S 38000 AADT= 63000 19. NW 42 AVE & NW 7 ST Sta. 1175 SR 953/NW 42 AVE/LEJEUNE RD, 500' N OF NVV 7 ST; N 27000 S 34000 AADT=61000 EXHIBIT B Agreement American Traffic Solutions (ATS) — RFP 119057 Traffic Safety Camera Program 21 American Traffic Solutions*" January 26, 2009 Ms. Priscilla A. Thompson, CMC City Clerk City of Miami City Hall 3500 Pan American Drive Miami, Florida 33133-5504 Re: Response to Request for Proposals for a Traffic Safety Camera Program Dear Members of the Selection Committee: American Traffic Solutions, Inc. (ATS) is pleased to present our response to the City of Miami's Request for Proposals for a Traffic Safety Camera Program. We are excited about the opportunity to present our response, which includes an unmatched end -to - end, turnkey solution, leveraging a combination of experienced people, cutting edge technology and proven skills required for a successful program in Miami. We fully understand your requirements and your vision and share the mutual goal to reduce traffic collisions and improve public safety for your residents, commuters and visitors through the successful implementation of public awareness and advanced photo - traffic enforcement technology. Since introducing our latest suite of red light cameras and fully web -enabled infraction processing systems, ATS has been selected over other vendors by almost 70 percent of the U.S. cities that issued competitive procurements. These wins include the majority of the U.S. and Canadian major cities, including: New York City; Philadelphia; Washington, D.C.; Arlington County, VA; Cincinnati; Kansas City; St, Louis; Memphis; Houston; Ft. Worth; Phoenix, Tucson, Scottsdale and Mesa, AZ; Seattle; Spokane; Pueblo; San Diego; Calgary; New Orleans and Baton Rouge. Importantly, ATS has been selected over other vendors by almost every city in Florida, including Apopka, Brooksville, Casselberry, Collier County, Hallandale Beach, Hillsborough County Sheriff's Office, Lakeland, Ocoee, Palm Coast, Pembroke Pines, Temple Terrace and Winter Springs. In addition, ATS has been selected 14 times by jurisdictions in Miami -Dade County, including Hialeah, Aventura, Bal Harbour, Coral Gables, Cutler Bay, El Portal, Florida City, Homestead, Key Biscayne, Miami Gardens, North Miami, North Miami Beach and Sunny Isles Beach. 7681 E. Gray Road F Scottsdale, Arizona 85260 F TEL: 480.443.7000 Y FAX: 480.507.0901 www.atsol.com www.redlightcamera.com ° www.platepass.com Letter to City of Miami January 26, 2009 Page 2 Most Florida Experience ATS offers more direct, relevant experience delivering and operating red light camera programs in Florida than any other company. ATS has 25 awards or contracts and 23 operational systems. The following summarizes our proposal response and the qualities that have led to the program's acceptance and success: Comparable Experience, Proven Delivery Capability and Current References • Experience and Performance: ATS operates most of the nation's largest photo enforcement programs, generating and processing substantially more red Tight and speed camera infractions than any other company in the United States. Our red light and speed cameras generate and process more than 900,000 infraction incidents every month, which is more than 30,000 infraction incidents per day. • Issuance Rate: ATS leads the industry with Citation Issuance Rates over 96%. Our program in Apopka, Florida has a 97% issuance rate, and Lynnwood, Washington has a 98% issuance rate. Other vendors will suggest theft rate is as high or higher; however, they subtract "Plate, Signal, and Vehicle obstructions" from their calculations - infractions that our taller installation, higher quality camera, and simultaneous infractions would catch. Highest Number of Infractions Processed ATS staff process over 900,000 event touches every month from its cameras! installed across the country. This represents the highest number of events processed! by any vendor in the industry. ATS has never had a court overturn an infraction for, capturing the wrong vehicle, and we handle more than 35,000 customer calls each' month, which is also the highest in the industry. • NLETS Partnership: ATS was the first photo enforcement solution provider to be approved by the National Law Enforcement Telecommunication System (NLETS) as a recognized "Strategic Partner." NLETS provides registered owner/vehicle information for all 50 states and Canadian Provinces. ■ American Firm: ATS is a U.S.-based, 100% American -owned company and offers American -made and American -supported systems. Most of our competitors are subsidiaries of foreign companies, including Redflex (Australia), Traffipax (Germany) and LaserCraft (England/U.S.). ACS technology is Dutch -made (Gatso). • Proven Delivery Capability: ATS has successfully installed photo enforcement programs on an accelerated basis throughout the U.S. For example, in Houston, Texas we installed 10 cameras every 45 days until a total of 50 cameras were operational. When the City of Houston expanded their program to add 20 cameras, we installed them within a 45-day period. This experience has allowed ATS to understand and develop an innovative installation process specific to the City's needs and requirements. ATS has invested financial and physical resources to build Letter to City of Miami January 26, 2009 Page 3 and maintain a fleet of equipment to increase our abilities to meet implementation schedules and maintains our equipment once installed. References: Our customers enjoy tremendous success in all levels of public acceptance, performance, and reducing red light infractions, collisions and associated fatalities. From Seattle's outreach program: Our program is being called a great success by our local media and community members. Whenever we attend a meeting we do not hear complaints, but rather "When can we get one jRLCC] in our neighborhood"' -Officer Dean Shirey, Seattle Police Department The City of Seattle ran a one-year pilot program with six cameras. The success of that pilot led to an expansion of 24 additional red light sites and a speed program. In the City's year-end evaluation report to the City Council, they said the following about our services: Professional Staff, ATS professional staff has exceeded our expectations in almost every respect. Two highlights include the manner in which the vendor developed a custom approach for exchange of data with the Seattle Municipal Court staff, and the willingness of ATS-to-tailor-its-Axsis-statistical-reportingpackage-in_response ._to_suggestions_for improvement_ from the City. In the latter case, ATS altered report design to allow the client to separate out "non-event" camera trips from valid rejections; this allowed calculation of a true rejection rate without hand calculations. In another case, ATS developed a report to allow the client to tally j violations by type (right turns, left turns and straight through violations). All of this was done at vendor expense. • The Chiefs of Police of the Missouri cities of Arnold, Beverly Hills, Florissant, Hazelwood and St. John reported in a January 15, 2008 editorial/commentary on www.stltoday.com entitled The Real Costs and Benefits of Red -Light Cameras: 1 Red-light cameras are operating at many of the region's most dangerous intersections, and they; work. in our cities, the number of recorded red-light violations has dropped since the cameras; were installed, and the number of accidents — head-on, rear -end and every other combination'; of collision — has fallen. ATS implemented Baton Rouge, Louisiana's red light photo enforcement program in February 2008. ATS won the bid after a 30-day full system comparison challenge against Nestor. Lt. Gary Traylor of the Baton Rouge Police Department expressed his appreciation for the quality of ATS' camera system: I "The more I see our numbers and quality, lam positive / chose the right vendor." Letter to City of Miami January 26, 2009 Page 4 ATS currently operates the red light and speed camera program in Gallatin, Tennessee and has been since July 2006. Below is a testimonial from Chief John Tisdale of the Gallatin Police Department: "Red light cameras are a great tool to stretch manpower. They're efficient, save money, and! out there 24/7. I'm so happy with the system I'm adding two more intersections." "ATS has great options for how to fund systems. They make it so easy. There's no excuse not to have a system. And ATS has the best customer service in the industry. I'm tickled to death with the system." Public Awareness Campaign/Strategy. Support and Training ■ ATS will also develop an informative and effective Community Outreach, Awareness and Education Program that ensures a successful red light enforcement deployment. The program will seek to position the City as committed to the safety of the community and dedicated to reducing preventable collisions at red light intersections. ATS worldwide customer service and infraction processing is headquartered in state- of-the-art facilities in Phoenix, Arizona. Our call center supports 170 languages. Our Operations organization works seven days a week, 20 hours per day. ATS supports: ▪ Monthly processing of over 900,000 infraction incidents • Monthly fielding of over 35,000 calls in our fully staffed multi=lingual Phoenix Call Center • Monthly handling of over 65,000 pieces of mail Our infraction call center hours are Monday through Friday, 7:00 a.m. to 7:00 p.m. EST. ATS provides a toll -free number, printed on each notice, that violators can call to obtain more information regarding notice status, to ask general notice questions and to make payments over the phone. ■ The ATS Call Center is currently staffed with experienced multi-lingual personnel. ATS provides live customer service agents who are trained to deal with every type of caller with any issue related to the infraction and program. ATS recognizes that in our business, cultural sensitivity is vital. ATS recognizes that dialects and accents vary from region to region. Because ATS operates all over the U.S. and has extensive experience dealing with Spanish speaking constituencies who originally come from all over Latin America, Cuba, and the rest of the Caribbean Basin, ATS' multi-lingual customer service representatives are specifically trained to speak Neutral Accent Spanish. ■ We offer a Help Desk organization that responds to calls 24 x 7 x 365. Our automated electronic watchdog program allows our technicians to remotely maintain our fixed camera systems. Our 24 x 7 service will ensure that all systems are repaired and operational immediately. ATS Call Center Letter to City of Miami January 26, 2009 Page 5 Exceptional Level of Customer Support With the combination of people, processes and tools, ATS provides an exceptional. level of customer support that focuses on the quality of the end product, as well as maximum operational uptime, of every system we provide. Financial Strength of Proposer • Financial Strength: ATS is a privately held company and operates some of the largest red light and speed camera programs in the United States, all of which are multi -year contracts spread across the country. ATS' photo enforcement business is also diversified through toll road related business solutions. In the third quarter of 2008, ATS completed a private equity financing with Goldman Sachs, making them a minority investor in the company. The purpose of this transaction was to provide additional growth capital for ATS' rapidly expanding business as well as to bring on a value added financial partner. ATS is proud to have Goldman Sachs as its partner. Specifications and Features of System • Non -Invasive Vehicle Detection: ATS is the only vendor that offers and has extensive experience with two options for non-invasive vehicle detection, including virtual and "wireless" vehicle detection technology. The non-invasive detection solutions enable installation without trenching, boring or saw -cutting the road surface. Non-invasive Signal Detection System: ATS has proven its capability to operate a signal detection system that does not require connecting to the traffic signal. This system is currently operational in Florida. It should be noted that implementation of an optical and completely non-invasive signal detection system is a non -trivial technological exercise which took nearly one year to develop, test and implement. Camera Quality: ATS proposes to install its newest, next -generation 16-megapixel single -camera system. The AxsisTM TC-16MP is now the world's most advanced, highest resolution photo enforcement camera system available in the industry. The staggering 16-megapixel camera offers 25 percent more resolution than any other vendors' technology and two to three times more resolution than most other photo enforcement camera in the market. ■ Video Capacity: The ATS system includes a 24/7/365 live, online, IP-addressable color digital video surveillance and recording system. It enables real-time traffic viewing, "instant recall" and full data retrieval of recorded video for up to two months. This exclusive technology helped catch a freeway killer in California, and another in Texas, even though no red light infraction occurred. Recently, the Gallatin, Tennessee Police Department used our video system to capture a pair of suspected thieves. ATS is the only vendor with proven performance of this technology. ATS will work with the City of Miami on the integration of our video surveillance system with the City's CCTV system. • Cooperative Live Viewing: ATS has been selected by 14 jurisdictions in Miami - Dade County. The City of Miami and our other Miami -Dade County clients, with • Letter to City of Miami January 26, 2009 Page 6 permission, can utilize our video surveillance system to cooperatively monitor each other's intersections, and as a valuable aid in criminal investigations. • Camera Placement Flexibility: The overall design and ultra -high resolution imaging enables camera placement several feet higher on the pole and farther back from the intersection than any other system. These two unique benefits deliver a broader and deeper intersection view and higher levels of detection, imaging and collection rates. This flexible camera placement feature responds to differing environmental circumstances and customer's aesthetic requirements. Other vendors now claim to offer this feature, but we have yet to see one example where this flexible design has been successfully deployed by any other company. It is especially beneficial to Miami because it enables enforcement on FDOT approaches where the vendor is prohibited from installing any equipment in the right of way and is required to install all system components on City or private property. • Camera System Aesthetics: The ATS system offers the smallest and most unobtrusive camera system available in the industry. The flexibility and resolution of our camera enables the system to be set back substantially further from the intersection clutter, and utilize a pole that is several feet taller than any other vendor. This flexibility delivers higher performance and a smaller footprint. The new AxsisTM camera enclosure design is more compact and more aesthetically pleasing than any offered system. The new camera housing combines the video and digital cameras in a Camera Housing sleek, architecturally interesting modern design that contributes to the streetscape in any city. This aesthetic and unique design allows for easy maintenance and installation as well as long term trouble free equipment security. Additionally, the new enclosure maintains its NEMA grade qualities enclosure, and retains a minimal glass front feature for enhanced vandal -resistance. Once again, ATS has proven that it has the smallest footprint in the industry and also the best looking industrial design possible with absolutely no requirement for roadside cabinetry. • Wireless Technology: The ATS system offers wireless technology in three key areas: AxsisTM RLC-300 • Infraction images and data will be collected using an EVDO wireless network connection, which will eliminate the need to wait for traditional telecommunications provisions during the implementation phase of the project. • Any component inside the ATS red light camera control system can be powered on and off wirelessly, which eliminates the need for people to manually re -boot any specific electronic component. • Our newest vehicle detection system speeds up the installation and maintenance processes. Each lane can be installed in less than 15 minutes. No trenching, boring, or conduit runs are required, which means less permitting and construction. Letter to City of Miami January 26, 2009 Page 7 ■ Police Review: The ATS on-line, fully web -enabled Police Review System enables the Miami Police or administrative personnel to efficiently review infraction event images and approve infractions in less than 20 seconds using an ATS-provided computer/workstation with a secure Internet connection. • Multi -Level Review: ATS has three levels of infraction review. In those instances in which the infraction review escalates to a supervisor review, a fourth level of review is provided. This ensures that the infraction will be issued to the correct person. Installation and Maintenance Time Frame • Installation: Assuming close coordination between ATS and the City, ATS is able to have the first intersection fully operational within 30 days of permit approval. ■ Maintenance: ATS is fully staffed in Florida and has multiple crews and locally stationed bucket trucks on call on a 24 X 7 X 365 basis. ATS will have a local metro Miami area office/warehouse space open by mid 2009 to support its growing south Florida client base. Authorized Representative during Proposal Evaluation The authorized representative for this project is Mr. Pete Cuccaro, Senior Business Development Manager. He can be reached at: Contact: Pete Cuccaro, Senior Business Development Manager Address: 14005 SW 104 Court, Miami, Florida 33176 Phone: (305) 763=1127 Email: pete.cuccaro@atsol.com We thank you for the opportunity to submit this response. We are confident in our business, our people, our technology and our proven program management disciplines. We offer an impressive professional team which brings relevant and fresh ideas and proven solutions based on successfully serving clients throughout the United States and the World. We are enthusiastic about the opportunity to deliver a solution that will Focus on Safety in Miami! Sincerely, American,ffic Solutions, Inc. Adam E. Tuton Executive Vice President/COO c I,tEBF It61EA -0..kL(� Traffic Safety Camera Program Response to: RFP No. 1190657.1 January 26, 2009 American Traffic Solutions' 0 American Traffic Solutions 7681 East Gray Road Scottsdale, Arizona 85260 n 480.443.7000 • 480.607.0901 J www.atsoLcom J www.redliahtcamera.com Contact Regarding Proposal and Contract: Pete Cuccaro Senior Business Development Manager 14005 SW Court Miami, Florida 33176 Phone: (305) 763-1127 Email: pete.cuccaro@atsol.com Federal EIN: 48-1114931 1. EXECUTIVE SUMMARY 1 1 1 1 .3 METHODOLOGY, OVERALL APPROACH AND TECHNICAL SOLUTION 1 2. QUALIFICATIONS AND EXPERIENCE 3 2.1 ORGANIZATIONAL HISTORY 3 2.2 PRINCIPALS 3 2.3 LIST OF CLIENTS 3 2.3.1 Most Florida Experience 3 2.4 ATS PROJECT TEAM 8 2.4.1 Resume for Mr. Justin McDole, Senior Project Manager 8 2.4.2 Resume for Mr. Tom Benton, Local Project Manager 9 2.4.3 Resume for Mr. Louis Vega, Local Project Manager 9 2.4.4 Resume for Mr. Doug Carlozzi, Client Liaison 10 2.4.5 Resume for Mr. Joe Peters, VP — National Field Services 10 2.4.6 Resume for Mr. Phil Simone — Director of Field Operations 11 2.4.7 Resume for Mr. Ken Young, Director of IT 11 2.4.8 Resume for Mr. Scott Niezgodzki, Learning and Development Manager 11 2.4.9 Resume for Teresa Benton, Public Relations Specialist 12 2.5 REFERENCES 12 2.6 SUBCONTRACTOR 13 2.6.1 Horsepower Electric, Subcontractor 13 2.6.2 Subcontractor's Contact Information 14 2.7 DISCONTINUED SERVICES 14 14 3. ABILITY AND CAPABILITY TO PERFORM REQUIRED SERVICES 35 35 35 35 36 36 37 4. METHODOLOGY AND OVERALL APPROACH TO SCOPE OF WORK 38 4.1 OVERALL METHODOLOGY AND APPROACH 38 4.1.1 Red Light Camera System 38 4.1.1.a Best Solution for the City 38 4.1,1.a.1 Single Camera Standard 39 4.1.1.a.1.1 Why the ATS Single Camera System is Important 39 2.8 LETTERS OF REFERENCE 3.1 3.2 3.3 3.4 3.5 3.6 ABILITY TO PROVIDE REQUIRED SERVICES MANAGEMENT CAPACITY FINANCIAL DATA TABLE OF CONTENTS 1.1 QUALIFICATIONS AND EXPERIENCE 1.2 ABILITY AND CAPABILITY TO PERFORM REQUIRED SERVICES AUDITED FINANCIAL STATEMENT LAWSUITS AND BANKRUPTCY ACQUISITIONS OR MERGERS ©2009 American Traffic Solutions, Inc. Page i January 26, 2009 4.1.1.a.1.2 AxsisTM TC-16MP Digital Color Traffic Camera - The Newest Technology Advancement 40 4.1.1.a.1.2.1 Intelligent Sub -Image SegmentationT"' 41 4.1.1.a.1.2.2 Flash System 42 4.1.1.a.2 Audio Capabilities 42 4.1.1.b Equipment List 43 4.1.1.c Driver Images 51 4.1.1.d High Resolution Digital Camera System 52 4.1.1.e Statistical Reports 59 4.1.1.e.1 Statistical Analysis 60 4.1.1.f Operating Conditions 67 4.1.1.g Connection to Red Phase Signal 67 4.1.1.h Multiple Infraction Capture 67 4.1.1.i Three Digital Color Still Images 67 4.1.1.1.1 Flexible Camera Placement 69 4.1.1.j Infraction Data Captured 70 4.1.1.k Secure Data Transmission 73 4.1.1.k.1 Additional Information Regarding our Security Measures 74 4.1.1.k.1.1 IT Security 74 4.1.1.k.-1.2 Archiving and Record Retention 74 4.1.1.k.1.3 Facility Security 75 4.1.1.k.1.4 Firm's Recruitment Standards 75 4.1.1.1 License Plate Covers 76 4.1.1.m Reflective Material on Plates 77 4.1.1.n Video Surveillance System 77 4.1.1.o Imaging Unit's Operation 78 4.1.1.p On -Site or Remote Activation and Maintenance Support 78 4.1.1.p.1 Remote Activation 79 79 4.1.1.p.2.1 Site Connectivity 79 4.1.1.p.2.2 Site Performance 79 4.1.1.p.2.3 Automated Maintenance Online Monitoring System 80 4.1.1.p.3 Image Quality Review 81 4.1.1.p.4 Trend Identification 82 4.1.1.p.5 Remote Diagnosis and Correction 82 4.1.1.q Self -Test 83 4.1.1.r Identify and Debug Malfunctions 83 4.1.1.s Multiple, Simultaneous and/or Concurrent Infractions 83 4.1.1.t "Real -Time" Intersection Monitoring 84 4.1.1.p.2 Remote Monitoring Processes ©2009 American Traffic Solutions, Inc. Page ii January 26, 2009 4.1.1.t.1 Examples of Exceptional Use of Our Video Retention Capacity 85 4.1.1.0 Synchronized Operations 86 4.1.1.v Vehicle Detection Methods 86 4.1.1.v.1 Video (Vehicle) Detection 86 4.1.1.v.2 Wireless Vehicle Detectors (Optional) 87 4.1.1.v.3 Laser/Lidar Radar Detection Disadvantages 88 4.1.1.v.4 Comparison of Detection Systems 88 4.1.1.w Tamper Proof and Vandal Proof Enclosures 90 4.1.1.x Infrastructure 91 4.1.1.y Small Enclosures 91 4.1.1.z Simple and Quick Maintenance 92 4.1.1.aa Installation and Maintenance Times 93 4.1.1.aa.1 Installation Time Frame and Power 93 4.1.1.aa.2 Maintenance Time Frame 93 4.1.1.bb Multiple Lanes of Enforcement 93 4.1.1.cc Left and Right -Turn Infractions 94 4.1.1.dd Emergency Recovery Plan 94 4.1.1.ee Integration with CCTV System 95 4.1.2 Infraction Processing System 96 4.1.2.a Best Infraction Processing System 96 4.1.2.a.1 ATS Customer Service 97 4.1.2.a.1.1 ATS Infraction Processing and Call Center 98 4.1.2.b Proposer Processing Software 99 4.1.2.c Detailed View of Information 99 4.1.2.d Internet -Enabled System 99 4.1.2.e Infraction Processing System Capabilities 99 4.1.2.e.1 Web -Enabled Access 99 4.1.2.e.2 Secure Log -In and Access 99 4.1.2.e.2.1 Enhanced Two -Factor Authentication for Superior Data Security 99 4.1.2.e.3 Infraction Loading 100 4.1.2.e.3.1 Infraction Loading and Image Cropping 101 4.1.2.e.3.2 Plate Entry 101 4.1.2.e.3.3 Motor Vehicle Registration Data Acquisition/NLETS Certified 102 4.1.2.e.3.4 Type Selection 104 4.1.2.e.3.5 Final Review 104 4.1.2.e.4 Infraction Approval 105 4.1.2.e.5 Image Review 110 4.1.2.e.6 License Plate Crop 111 4.1.2.e.7 Accept/Reject Infractions 111 ©2009 American Traffic Solutions, Inc. Page iii January 26, 2009 4.1.2.e.8 Warning Letters 111 4.1.2.e.9 Infraction Notice Generation and Mailing 111 4.1.2.e.9.1 Bad Address Notification 112 4.1.2.e.10 Archiving and Record Retention 114 4.1.2.e.11 Image Retrieval 114 4.1.2.e.12 Evidence Packages 114 4.1.2.e.12.1 Hearing Scheduling Screens 117 4.1.2.e.13 Reports 118 4.1.2.e.14 Secured Access Control and Audit Trails 118 4.1.2.e.15 Encryption and Decryption Management 118 4.1.2.f Preparation and Mailing of Notices 118 4.1.2.g Notice Issuance Time Frame 119 4.1.2.h Vehicle Registration Information 119 4.1.3 Statistical Analysis and Reporting Systems 119 4.1.3.a Statistical Reports 119 4.1.3.b Operations Reports 120 4.1.3.c Reports 120 4.1.3.d Infraction and Traffic Statistics 120 4.1.3.e Prosecutable Image Rate and Traffic Count 120 4.1.3.f Online Reporting and Monthly Reports 121 4.1.3.g Monthly Report Details 121 4.1.4 Image Transmission Security and Data Storage 121 4.1.4.a Image and Data Security 121 4.1.4.b Enforceable Image Storage 121 4.1.4.c Evidence Package 122 4,1.4.d Chain of Evidence 122 4.1.4.e Expert Witness Testimony 122 4.1.5 Maintenance, Support and Training 122 122 4.1.5.a.1 Florida Service Center 123 4.1.5.a.2 Proactive Maintenance 124 4.1.5.a.3 Preventive Maintenance Procedures 124 4.1.5.a.4 Preventive Maintenance Activity Details 124 4.1.5.a.4.1 Cleaning 124 4.1.5.a.4.2 Overall Site Inspection 124 4.1.5.a.4.3 Power Tests 125 4.1.5.a.5 Onsite Repairs 125 125 4.1.5.b 72-Hour Time Frame 125 4.1.5.a Maintenance Overview 4.1.5.a.6 Power to Equipment ©2009 American Traffic Solutions, Inc. Page iv January 26, 2009 4.1.7 Fees and Scope of Work for Pricing 4.1.7.a Price Proposal Assumptions 4.1.7.a.1 Price Proposal 4.1.5.c Maintenance and Inspection Visits 126 4.1.5.d Ongoing Training Support 126 4.1.5.d.1 Camera Technology and Photo Enforcement Lifecycle Course 126 4.1.5.d.2 Photo Enforcement Overview Course 127 4.1.5,d.3 Customer Service Overview Course 127 4.1.5.d.4 Infraction Processing Course 128 4.1.5.d.5 Cashier and Finance Course and Workshop 128 4.1.5.d.6 Special Master/Court Training CoursA 128 4.1.5.d.7 Mock Review/Hearing/Trial Workshop 128 4.1.5.d.8 Release 129 4.1.5.d.9 Consultation 129 4.1.5.d.10 Users Conference 129 4.1.5.e Hands -On Training 130 4.1.5.f Training Materials 130 4.1.6 Operations and Public Awareness 130 4.1.6.a Project Management Approach 130 4.1.6.a.1 Site Selection 131 4.1.6.a.2 Installation 131 4.1.6.a.3 Testing and Deployment 133 4.1.6.a.3.1 Initial Installation, Start -Up and "Go Live" Processes 133 4.1.6.a.3.1.1 Quality Assurance Processes 133 4.1.6.b Project Manager and Team 134 4.1.6.c Proposed Time Line 134 4.1.6.d City Staff Involvement 137 4.1.6.e Public Education Program 137 4.1.6.e.1 Public Awareness Toolkit 138 4.1.6.e.2 Ongoing Media Assistance 145 4.1.6.f Training for Presentations 145 145 145 145 4.1.7.b Percentage of Revenues Collected 160 4.1.7.c Project Manager as Single Contact 160 4.1.7.d Intersection Design and Installation Plans 161 4.1.7.e Installation and Maintenance 161 4.1.7.f Infraction Processing 161 4.1.7.g Notice Preparation and Mailing 161 4.1.7.h Issuance Time Frame 161 4.1.7.i Notice Processing Supplies 162 ©2009 American Traffic Solutions, Inc. Page v January 26, 2009 4.1.7.j Information on Notice 162 4.1.7,j.1 Violator Web Review 162 4.1.7.j.1.1 Website Security 164 4.1.7.k Online and Phone Payments 165 4.1.7.k.1 Lockbox Payments 165 4.1.7.k.2 Online Payments 165 4.1.7,k.3 Phone Payments 166 4.1.7.k.4 Deposits 166 4.1.7.1 Third Party Collection Service 166 4.2 PROPOSER'S COORDINATION PLAN 166 4.2.1 Client Liaison 167 4.3 RED LIGHT CAMERA ENFORCEMENT LAWS 168 5. TRADE SECRETS EXCEPTION TO PUBLIC RECORDS DISCLOSURE 169 6. REQUIRED FORMS 170 ©2009 American Traffic Solutions, Inc. Page vi January 26, 2009 ATS Call Center 4 ATS Florida Customers 5 ATS Corporate Headquarters 35 ATS Installation 39 AXSISTM TC-16 MP Intelligent Traffic Camera 40 AxsisTM DD-350V Variable Powered Electronic Strobe 42 Greenwood Village, CO Installation 47 Greenwood Village, CO Installation 48 Sugar Land, TX Installation 48 AxsisTM RLC-300 with TC-16MP Camera 49 ATS Standard Installation Using City -Provided Pole in New York City 50 Comparison between ATS and Another Vendor's System 51 ATS Installation in Texas 51 Other Vendor's Images 53 ATS Images — Day 53 Other Vendor's Images 54 ATS Images — Day 54 Clear Images Into the Sun 55 Clear Images — Day — Rain 56 Clear Images — Left Turn 57 Clear Images — Night 58 Clear Images — Night — Rain 59 68 Ability to Capture Infractions over Bus Lanes 69 ATS A -Shot with Data Bar 71 ATS B-Shot with Data Bar 72 Actual Size Image and Data Bar from Other Vendor Notice 72 Actual Size Image and Data Bar from ATS Notice 72 Chain of Custody Process 73 Plate Blocker Defense 77 78 79 81 81 Multiple and Simultaneous Infractions Captured 84 AxsisTM Live Video Screens 85 Video Detection System 86 LIST OF FIGURES Clear Infraction Images AxsisTM RLC-300 Controller WhatsUp Screen AMOMS Screen ATS Image Quality Team ©2009 American Traffic Solutions, Inc. Page vii January 26, 2009 Wireless Flush Mount Sensor 88 Vendor Camera Bumped by a Car Backing Up and Was Knocked Down Again a Few Weeks Later 91 Vendor Face Camera Penetrated by Bullets 91 AxsisTM RLC-300 with TC-16MP Camera 91 Infraction Processing Workflow 96 ATS Call Center 98 AxsisTM Login Screen 100 Infraction Loading and Image Cropping Step 101 Plate Entry Step 101 Vehicle Registration Data Step 102 Type Selection Step 104 Final Vendor Review Step 104 Police Review Step 105 Police Review Screen — A Shot 106 Police Review Screen — B Shot 107 Police Review Screen — License Plate Close -Up 108 Police Review Screen — Pop -Up Image 109 Police Review Screen — Reject Reasons 110 Notice Generation_ and Mailing Step 111 Document Management Tab 115 Document Number Screen 116 Evidence Package Documents 116 Hearing Scheduling Screens 117 Preventive Maintenance Checklist 124 ATS Training Team 126 System Detection 127 System Component — Camera installation, Strobe, Camera and Equipment Center 127 130 131 132 138 143 144 Violationlnfo.com Login Screen 163 Typical Violationlnfo.com Screen 164 Doug Carlozzi 167 ATS Bucket Truck Example VIMS Installation ATS Construction Team ATS Communications and Marketing Team City of Mesa, AZ Website City of Lynnwood, WA Website ` ©2009 American Traffic Solutions, Inc. Page viii January 26, 2009 1. EXECUTIVE SUMMARY American Traffic Solutions (ATS) is pleased to present our proposal in response to the City's RFP for a Traffic Safety Camera Program. We are enthusiastic about the opportunity to present our proposal, which includes an unmatched, end -to -end solution leveraging a combination of local businesses, people, advanced technology, local support and the proven skills required to exceed your requirements for a successful red light camera safety initiative in Miami. 1. QUALIFICATIONS AND EXPERIENCE Since 1992, the founders of American Traffic Solutions have focused on photo traffic enforcement and infraction processing as its core business. Our extensive development, delivery and operational experience include many of the largest and most complex automated traffic enforcement and infraction processing systems in the United States. The key ATS principals pioneered the photo enforcement industry in the U.S. and have been providing these solutions to governments longer than other vendors like LaserCraft, Redflex, ACS, Nestor or Traffipax, ATS' key principals have the industry's longest and most extensive U.S. and worldwide experience with implementation and operation of photo enforcement programs. They were responsible for the implementation and operation of the first traffic camera programs in the United States, including the first New York City Pilot Project in 1983, the Paradise Valley Photo Radar Program in 1987, and the Los Angeles MTA Rail Crossing Camera system in 1993. ATS continues to operate the New York City program, which has been operated continuously for more than 10 years, first with "wet film" technology and now with second generation, all digital camera systems. We offer dozens of resources with more than a decade of relevant experience with photo traffic enforcement in addition to hundreds of dedicated staff. We invest heavily in research and development of leading -edge vehicle detection, photo electronic imaging and information technologies. We have assembled a comprehensive team to ensure the successful completion and operation of your Traffic Safety Camera Program. This team will be coordinated and managed by the assigned Senior Project Manager, Justin McDole. Mr. McDole has extensive experience managing implementations of photo enforcement programs across the U.S. and in Florida. Local Project Managers Louis Vega and Tom Benton will assist Mr. McDole with the management of the City of Miami's program. Our Project Management Team will work closely with the City, ATS personnel and our subcontractor Horsepower Electric to ensure a successful and timely project deployment. 1.2 ABILITY AND CAPABILITY TO PERFORM REQUIRED SERVICES We offer dozens of resources with more than a decade of relevant experience with photo traffic enforcement in addition to hundreds of dedicated staff. We invest heavily in research and development of leading -edge vehicle detection, photo electronic imaging and information technologies. 1.3 METHODOLOGY, OVERALL APPROACH AND TECHNICAL SOLUTION ATS technology has been proven to effectively improve public safety. Our system is easy to use and understand, and we are proven to provide the best prima facie evidence of a red light infraction in a court of law. Our solution is highly differentiated from other offerings. The differences are not just another way to provide the same results but are improved technology that results in ©2009 American Traffic Solutions, Inc. Page 1 January 26, 2009 substantially higher prosecutable image generation and citation issuance rates. ATS key differentiators include: ATSDIFFERENTIATOR5 r ith oing;large and complex pre r'arnS, suc„,:as*. the • Vendor of Choice =ATS is experienced wperat :City of MiamTraffic Safety Camera Program Wellcutrpn tlyoperate 20 photo enforcement programs of r lunsdretions that are equal to_o greater than Mlaml's population We unders#and the Clty's needs and have the expenenee to make the C1ty of Miami's program a success ■ ATS offersthe industry's�highest camera, which covers -super high resolution digital camera with a_pixel:array with 16•megapixelsper up to six active lanes —sharper images mean more citation issuances. crystal clear, crisp-imageseven during:period o . . . The resolution-cameras°capture inclement weather:. _ .. ■ y�TtieATS design�and camera r x� z � � Yhlgher polerand farther bead-agesffrom trucks and �, _ ire ndissued~citations resolution enables tremendous camera placement flexibility on a3� a- � r r - t' f - - -. va. baok from the intersection:givin -a deeper and_ wider#' Slon wlfe least other large vehicles greater vision means more7mfraction captures L '= F)Syy ': 'i �S 4 h `# F k - .LLbic �"ka—.. �'�"c _; • The ATS system enables your City', or Police personnel to efficiently review infraction; images to approve_Notices of,Infraction in less than-20 seconds foreach set of images, using any computer: connected to a secure Internet application - ■ATSshas a multi;revel,Infraction data a verifl action system to confirm the Infraction and correct matching - - --. . • The ATS system includes 24/7 Iive 7ohhn color digital "video surveillance and recording system with online-!y fo real7tim" e t'r.'affic surveillance, `In ant recall and`fi ill ata fn reevre of recorded"# -- accessibllitr .-:-video and audio for up to two•months Our Advanced Low LuxC-Video:Enhancement<allows you to ee night views as ifthe full intersection was lit up .• • Experience on Florida State Roacls .BATS has the most experience Pinstalling and operating if - li ht��ameras oiii ro dSim;the State of Flon da Our reed light camera equipment currently - g 'a .3- �+ -tF 4+ _ aY s - } a,. e ,,..4., :e rnonitors FDOZapproaches In many__ outt Flonda cities , •.-a - -._ ,r. - •'_.- ..-. : ■ -Florida Clients Jurisdictions throughout, the State of Flonda have selectedBATS as'its redIight camera vendor overall other vendors -a r- n7 r ATSaIs fully staffed in Florida ar, multiple field service crews and •Florida Servrce� enter ,t locally stationed bucket trucks on callkin a 24 x 7 basis as well,as 2 planned a--,-„,t,,b:,:f',f,,zi,,c7,.-,,,,,,z—e:iq ffices f ■ Superior Financial Strength Since 2003; ATS has generated; positive net income with net income returns on equity exceeding=-30%_each year and earnings before income taxes, depreciation and amortization returns or equity exceeding 60% each year. At a time when many companies -are failing due t0 excess=debt•leverage, ATS is proud to state that as of 10:-31-2008, ATS has extremely _ low leverage_with a debtto=total capital ratio of inthe teens ATS has• a his•tory of strong earnings- and avery strong balance=sheet with ample funds to meet the'growing needs of the Photo: . enforcement industry. In September 2008, Goldman Sachs became an equity inves•tor in ATS. We • • are proud to have one of the world's most reputable and largest municipal finance companies supporting the -growth -of -A i`S-and the-,photo-enforcement_industry ---t_ , We thank you for the opportunity to submit this proposal. Our experience implementing successful red light camera programs throughout the U.S. is unparalleled. Unlike many other vendors, ATS is a 100% American -owned Company with American -made systems that produce and deliver proven traffic safety solutions. We are enthusiastic about the opportunity to deliver a solution that will Focus on Safety in Miami! ©2009 American Traffic Solutions, Inc. Page 2 January 26, 2009 2, QUALIFICATIONS AND EXPERIENCE 2 1 ORGANIZATIONAL HISTORY Describe the Proposer's organizational history and structure; years Proposer and/or firm has been in business providing a similar service(s), and indicate whether the City has previously awarded any contracts to the Proposer/firm. ican affic American Traffic Solutions, Inc. is a Kansas in the corporation h to enforceme subsidiary ryfs ncer1992TrATS Solutions Consolidated, Inc. ATS has beenp has never been awarded any contracts by the City of Miami. 2.2 PRINCIPALS Provide a list of all principals, owners or directors. The following is a list of ATS' principals: James D. Tuton, President and CEO Adam E. Tuton, Executive Vice President and COO Adam R. Draizin, Executive Vice President and CFO John T. Petrozza, Executive Vice President 2.3 LIST OF CLIENTS Provide a complete list of clientsfor which Proposer has provided a similar service(s) as required in this RFP. This list should include those entities of a similar size to the City) particularly governmental entities, for whom services have been performed during the past three (3) years. Since introducing the technology described iercethis ntpof phe U Sosal r cues that ee years go petitpely bid the roducts and services have been selected by almo p ir procurements, more than all of its competitors combined, including New York City; Philadelphia; Washington, D.C.; Arlington County, VA; Cincinnati; Kansas City; St. Louis; Seattle; Memphis; Houston; Ft. Worth; Phoenix, Tucson, Scottsdale and Mesa, AZ; Spokane; Pueblo; San Diego; Calgary; New Orleans and Baton Rouge. With more than 140 customers and more than 1,500 camera systems contracted throughout the United States, ATS has more major municipal clients than any other vendor. 2.3.1 Most Florida Experience ATS has been selected as its vendor of choice by almost every Florida jurisdiction, including Apopka, Aventura, Bal Harbour, Brooksville, Casselberry, Collier County, Coral Gables, Cutler Bay, El Portal, Florida City, Hallandale Beach, Hialeah, Hillsborough County Sheriff's Office, Homestead, Key Biscayne, Lakeland, Miami Gardens, North Bay Village, North Miami, North Miami Beach, Ocoee, Palm Coast, Pembroke Pines, Sunny Isles Beach, Temple Terrace and Winter Springs. Recently, the City of Hialeah, Florida selected American Traffic Solutions over Nestor, Redflex and Traffipax. The following are excerpts from the City's evaluation report. Chief Overton reported to the Committee that he contacted the Police Chief of Pembroke Pines where American Traffic Solutions (ATS) set up a traffic safety ©2009 American Traffic Solutions, Inc. Page 3 January 26, 2009 camera program without the issuance of citations at this time. Contrary to what was represented to the Committee by a competitor, the delays were not attributed to technology failures but to difficulties in obtaining easements for locating poles on private property to place cameras along the very wide roads in Pembroke Pines. The Police Chief of Pembroke Pines was satisfied with the performance of ATS. Chief Overton contacted the Police Chief of the City of Aventura where ATS- operated program commenced within the last month. Chief Overton reported that that City of Aventura was satisfied so far with the commencement of the program. In addition, the Committee was advised that City of Homestead, on rebid, selected ATS, not Traffipax, and the City of Doral, on rebid, has not completed its selection, although the Doral Police Chief favors ATS technology and service. After review of the responses and discussion, the Selection Committee ranked the proposers, with the following average scores based on a 100-point scale I comprising of the sum of a maximum 35 points for the technical proposal (qualifications/experience of proposer and staffing, including financial capability) and of a maximum 65 points for technical response (proposed plan to implement and perform the services required in the RFP): 1. American Traffic Solutions, inc. 96.33% 2. Traffipax, Inc. 86.00% 3. Nestor Traffic Systems, inc. 77.33% 4. Redflex Traffic Systems, Inc. 52.66% The Selection Committee_ was impressed with the -light recognition 9Y technolo of American Traffic Solutions, its financial viability, the staffing and supportive services from citation to collection. The Committee reasoned that the coverage in South Florida from Coral Gables, Pembroke Pines, Homestead, Aventura, Ft. Lauderdale and Palm Beach County and others in the area that would use the ATS technology and service would greatly benefit the City by having a prior track record with other local governments in South Florida, resolving any class action lawsuits relating to the introduction of this new technology, and working with the State of Florida in a coordinated fashion to resolve issues relating to the use to the technology on state roads in urban areas. In addition, ATS made a substantial financial commitment to the use of the red light traffic safety cameras in Florida, and thus, should be rewarded for its initiative. The other large firms, Redflex Traffic Systems and Nestor Traffic Systems, were reluctant to seek Florida business because state legislation did not allow for traffic citations and accordingly, showed a belated interest in Florida business, only after ATS was securing local government contracts. The Committee was concerned over the negative financial returns for several years submitted by Nestor Traffic Systems, in Light of the fact that the company selected would be paying for the infrastructure costs of the system upfront, underwritten through future revenue sharing between the City and the company of the income from code enforcement citations. The Committee was also concerned with the outdated technology of Redflex Traffic Systems, which did not compare well with the state-of-the-art technology of ATS and Traffipax. The Committee was concerned with the Traffipax's lack of major operating systems. ©2009 American Traffic Solutions, Inc. Page 4 January 26, 2009 . , . The following are lists of ATS customer cities which are under development, delivered or operating: Brooksville Palm Coast Winter Springs Apopka Ocoee Casselberry Royal Palm Beach Temple Terrace Pembroke Pines Lakeland Hallandale Beach Miami Gardens Aventura Hillsborough County /Sunny Isles Beach Bal Harbour North Miami Beach North Miami North Bay Village El Portal \ Hialeah Key Biscayne \ 'Coral Gables Collier County Cutler Bay Homestead Florida City ATS Florida Customers tz, ©2009 American Traffic Solutions, Inc. •. .esprgi4 Page 5 January 26, 2009 Washington Bellevue' No Everett' co Federal Way Issaquah 3 Lacey • Lake Forest Park • Lynnwood 7 • Puyallup 1 Renton Seattle Spokane • WSDOT 0 C. O Calilornia Capilola Cathedral City Covina Millbrae San Diego South San Francisco 01.15.09 Canaria Calgary, Alberta Yt BRITISII COLUMBIA (r, 'M 9u. OREGON Arizona Avondale Casa Grande' Glendale Mesa Phoenix Pima County Scottsdale Tucson Colorado Cherry Hills Village Commerce CitY' E- 470 Public Highway Greenwood Village Lone Tree Pueblo Thornton NEW MEXICO Texas Amarillo Arlington Mauston Bal000es Helghls Humble Baytown Hullo Beaumont Irving Burleson Jersey Village Cedar11111 Sugar Land College Station Splendora' Conroe ' Fort Worth Harris County Toll dread Missouri Arnold Bel -Nor Bellerlve Acres Beverly Hills Breniwodd Bridgeton Calverton Park Clayton Country Club hills Crewe Copt - Bellwood Ellisvllle Excelsior Springs NORTH DAKOTA MINNESOTA SOUTH DAKOTA NEBRASKA KANSAS OKLAHOMA IOWA Flolissanl Hazelwood Kansas City Moline Acres Northwoods Oak Grove Richmond heights St. Ann St. dolor St. Louls Sugar Creek Washington Webster Groves WISCONSIN Louisiana Baton Rouge New Orleans Illinois Bedford Park Cahokla' Granite City Lincolnwood' Maywood Skokie' Mississippi Jackson Soulhhaven tupelo rya ;Y',NORTH CAROLINA SOUTH jN CAROLINA Tennessee Gallatin Jackson Memphis' Rod Bank Massachusetts Darbnuulh - Salem New York New York Cay New Jersey Deptford ' Glassboro ' Woodbridge' Pennsylvania Philadelphia District of Columbia Virginia Alexandra Arlington County Maryland Anne Arundel County Brentwood Colmar Manor Edmonton Laurel Mt. Rainier New Carrollton Hnwersily Park Florida Apopka Asentura Bal Harbour Brooksville Casseiherry Collier County' Coral Gables Cutler Bay El Portal' Florida City FL neparinient ni1ranspariatinn Florida Turnpike Enterprise Hallandale Beach' Miami Gardens Hialeah Norh Bay Village' Hillsborough County' North Miami Homestead' North Miami Beach Key Biscayne Dceee Lakeland Palm Coast Pembroke Pines Sunny Isles Beach Temple Terrace Winter Springs '1 • I0 ATS Large Municipal Customers (Population >400,000) BRITISH COLUMBIA, Seattle WSDOT San Diego 01.15.09 SASKATCHEWAN MANITOBA MONTANA IDAIIO WYOMING COLORADO NEW MEXICO Phoenix Tucson Mesa Pima County Fort Wort Houston ONTARIO MICHIGAN INDIANA I,a �F1 ARKANSAS� MISSI- s1PPI New Orleans KENTUCKY ALABAMA QUEBEC EN Sr,s NORTH CAROLINA GEORGIA New York City Philadelphia Anne Arundel Co. Washington, D.C. Collier County Hillsborough County 2.4 ATS PROJECT TEAM Provide detailed background indicating qualifications and experience, for the Project Manager to be assigned the City's account throughout the duration of the Contract. We have put together a comprehensive team to ensure the successful completion and operation of your red light camera program. This team will be coordinated and managed by the assigned Project Manager, Andrew Souder. Mr. Souder has extensive experience managing implementations of photo enforcement programs. He will work closely with the City, ATS personnel and our subcontractor to ensure a successful and timely project deployment. The following are the team's resumes. 2.4.1 Resume for Mr. Justin McDole, Senior Project Manager Justin McDole is a motivated, results -driven project manager with a multifaceted background in project management, implementation, operations, work flow management, business development, contract negotiations, financial planning, budget management, and product development. He is a proven performer in executing contract deliverables, managing implementation time lines, growing sales revenue and negotiating cost -saving initiatives improving return on sales. Through his years of experience he has demonstrated his ability to listen to prospects'/clients' needs and develop solutions to meet their goals and budgets. Mr. McDole has a reputation for dedication, creative problem solving and outstanding service. In prior positions, he managed 18 employees, an $18 million annual budget administration, and $21 million in annual revenue. Mr. McDole's project experience includes project management of red light camera programs in Coral Gables, FL; Cutler Bay, FL; El Portal, FL; Hialeah, FL; Homestead, FL; North Miami Beach, FL; Hallandale Beach, FL; Lakeland, FL; Winter Springs, FL; Cherry Hills Village, CO; Greenwood Village, CO; Lone Tree, CO; Jackson, MS; Amarillo, TX; Arlington, TX; Balcones Heights, TX; Burleson, TX; Cedar Hill, TX; College Station, TX; Fort Worth, TX; and Irving, TX. Mr. McDole will oversee the delivery of the City's red light camera program and will direct the day-to-day operations of the program. ©2009 American Traffic Solutions, Inc. Page 8 January 26, 2009 2.4.2 Resume for Mr. Tom Benton, Local Project Manager Tom Benton has provided innovative leadership, managed budgets of more than $5.5 million and supervised over 65 personnel. Some of his other qualifications and achievements include: ■ Project Manager for the selection and installation of both a Nortel and Cisco Vol telephone system. ■ Project Manager for two Cisco rollouts with a combined cost of $3.1 million • Built an ambitious workforce made up of several teams across geographically separate locations. ■ Project Manager for a major server and storage consolidation project. • Designed and managed the installation of IT infrastructure in seven new buildings totaling 500,000 sq. ft in Central Florida. ■ As Project Manager, directed construction of $43.5 million in new computer facilities in the United States, Panama and Iceland. • Excellent background managing voice / data communications equipment, procurement, and planning for the Volusia County Government, and purchasing $230 million in mainframe computer systems for the Pentagon. • Managed the upgrade of over 500 UHF and VHF radios for the city's Public Safety and non Public Safety departments. • Project Manager for a $2 million video conferencing system. ■ Strong background in process redesigns, execution, and change management. ■ Expertise managing financials and performing both cost and feasibility studies to maximize return on investment (ROI) and project success for a College in Central Florida. Mr. Benton, as one of our local Florida Project Managers, will assist Senior Project Manager Justin McDole oversee the City's red light camera program. 2.4.3 Resume for Mr. Louis Vega, Local Project Manager Louis Vega has a background in electrical and civil engineering, construction operations and project management. Mr. Vega, as one of our local Florida Project Managers, will assist Senior Project Manager Justin McDole oversee the City's red light camera program. ©2009 American Traffic Solutions, Inc. Page 9 January 26, 2009 2.4.4 Resume for Mr. Doug Carlozzi, Client Liaison Doug Carlozzi has been with American Traffic Solutions since 2007. He is a Client Service Liaison that oversees the cities of Philadelphia and Washington, DC in addition to the states of Florida, Maryland, Virginia and Tennessee. Mr. Carlozzi will assist the ATS project manager with managing any daily issues that arise during our contract with the City. 2.4.5 Resume for Mr. Joe Peters, VP — National Field Services Joe Peters has over 20 years experience in services management in the high tech / IT industry. He has experience supporting business critical applications, supporting "five 9's" uptime requirements, and an extensive variety of end user clients and applications. He has a great deal of experience in continual improvement processes, services process development, field service support and operations, and project management. He also has a strong track record in business management, which allows him to apply technology and processes to meet business goals and objectives. With this blend of project management and tactical field operations, Joe brings a set of experiences that -enables ATS to provide a -high- level -of-support-to_our client base, providing maximum uptime of our systems, and minimal disruption when problems do arise. Mr. Peters has overseen the maintenance and support for over 800 approaches. Mr. Peters will manage the maintenance staff, including the maintenance performed by the subcontractor. He will make sure that service issues are handled correctly and in a timely manner for the City's project. ©2009 American Traffic Solutions, Inc. Page 10 January 26, 2009 2.4.6 Resume for Mr. Phil Simone — Director of Field Operations Phil Simone has been in the photo enforcement industry since 1993. He served as Project Manager of Red Light Camera Programs in New York, NY; Howard County, MD; Culver City, CA; and San Juan Capistrano, CA. He also served as Technical Consultant to Red Light Camera Programs in San Francisco, CA; Boca Raton, FL; Argentina and Brazil. Highlights of Mr. Simone's career with ATS include management of the implementation and construction of over 600 approaches. He oversees the entire ATS Construction Division. Mr. Simone will be the liaison between all subcontractors, sub - consultants, personnel, the County, the State and the client. He will oversee the engineering, design, construction, equipment installation, back -office management, front-end management, and overall implementation of the City's red light camera program. 2.4.7 Resume for Mr. Ken Young, Director of IT Ken Young has worked in the information technology field for 12 years. Ken is on the IACP Highway Safety Committee's ETATS (Enforcement Technology Advisory Subcommittee) group. He has been on the committee since January 2008. The committee creates and manages technology specifications and provides certifications for photo enforcement vendors to the police. The group also maintains the ATR (Across -the -Road) radar specification and the newly finalized red light camera specifications, as well as many others. As the Director of IT, Ken oversees software development and data center and network infrastructure. Ken has been with ATS since 2004. 2.4.8 Resume for Mr. Scott Niezgodzki, Learning and Development Manager Scott Niezgodzki has over 10 years of training and development experience in a wide range of applications. He currently oversees the training department. Mr. Niezgodzki and his team will train City personnel on the use of our camera systems and infraction processing system. ©2009 American Traffic Solutions, Inc. Page 11 January 26, 2009 2.4.9 Resume for Teresa Benton, Public Relations Specialist Teresa specializes in communications and marketing, and brings nearly seven years of experience working specifically with public agencies. She is currently responsible for assisting with the Public Awareness campaigns for South Florida, Philadelphia, Maryland, Illinois, Missouri, Colorado, Washington, California and Calgary. Responsive and client - centric, Teresa will oversee all aspects of the Public Awareness campaign. She'll work closely with City staff to ensure a successful community outreach and education effort. 2.5 REFERENCES Provide, at a minimum, three references that have utilized the services proposed in this response, to include name, address, and telephone number, must be included in the response. ATS deploys and operates programs in more than 140 US cities. We approach each of these programs as public -private partnerships, where close collaboration, trust and quality services are key components. We invite you to contact any one of our customer partners for references and confirmation of our service levels. The following are some of our customers who currently use the AXSIsTM RLC-300 system with the 12.4-megapixel camera. City of Aventura, Florida Contact' Steve Steinberg Chief of Police 19200 West Country Club Dr Aventura, FL 33180 (305) 466-8966 City of Temple Terrace, Florida Contact: Patricia Powers Deputy Chief Temple Terrace Police Department 11250 N. 56th St Temple Terrace, FL 33617 (813) 506-6504 ©2009 American Traffic Solutions, Inc. Page 12 January 26, 2009 City of Seattle, Washington Contact: Mike Quinn Strategic Advisor — Office of Deputy Chief Seattle Police Department 610 5th Avenue P.O. Box 34986 Seattle, WA 98124-4986 (206) 615-1230 City of St. Louis, Missouri Contact: Ron Smith City Operations Manager Office of the Mayor City Hall, Room 200 1200 Market Street St. Louis, MO 63103 (314) 622-4070 New York City, New York NEW YORK CITY Contact: Steven Galgano P.E. Executive Director - Engineering Newyork City -Department of Transportation 34-02 Queens Boulevard Long Island County, NY 11101 (718) 786-3550 2.6 SUBCONTRACTOR Should Proposer propose to utilize a Sub-Contractor(s) to perform any of the services, Proposer must identify Sub-Conctractor(s) and those services to be performed. Proposer must provide Sub-Contractor(s) qualifications and experience in detail, highlighting the experience in various areas addressed in this RFP. List who will be acting as the prime contractor, including address, contact and phone numbers, and briefly describe each other party's relationship to this prime. The City reserves the right to contact any reference as part of the evaluation process. ATS has teamed with Horsepower Electric for the City's Traffic Safety Camera Program. Horsepower, as our subcontractor, will install and maintain the red light camera systems. 2.6.1 Horsepower Electric, Subcontractor Horsepower Electric Inc. is an electrical contracting company headquartered in Hialeah, Florida specializing in general electrical maintenance, electrical construction, street lighting, traffic signalization, intelligent traffic systems, underground utilities, and sports field lighting since 1985. ©2009 American Traffic Solutions, Inc. Page 13 January 26, 2009 Horsepower has a fulltime work force of over 60 employees, most of which are certified in electrical maintenance/construction and traffic signalization services. Horsepower Electric Inc. has provided a high level of service for the past 23 years. Some of the agencies for which they provided services are: ■ Miami Dade County ■ Miami Dade County Expressway Authority (MDX) ■ City of Weston • City of Sweetwater ■ City of Aventura ■ City of Sunny Isles ■ Florida Power & Light — North Palm Beach Region • Florida Power & Light — Treasure Coast • City of Key West ■ City of Miami Springs • FDOT — District 6 • FDOT — District 4 • FDOT — District 8 (Florida Turnpike) -■ City -of -Marco -Island ■ City of Boca Raton • City of Delray Beach 2.6.2 Subcontractor's Contact Information The following is the contact information for Horsepower Electric, Inc. Contact Person: Humberto Ortiz, Vice President Address: 8105 W. 20th Ave. Hialeah, FL 33014 Phone Number: (305) 819-4060 2.7 DISCONTINUED SERVICES Provide a list of clients that have, for whatever reason, discontinued to use your services within the past three (3) years, and indicate the reasons for the same. The City reserves the right to contact any reference as part of the evaluation process. Out of over 140 clients across the U.S., American Traffic Solutions has discontinued our services with only two of our customers. None of our customers have discontinued our services. 2.8 LETTERS OF REFERENCE Provide two (2) Letters of Reference on letterhead from entities, particularly governmental entities of a similar size for whom similar services have been performed. ©2009 American Traffic solutions, Inc. Page 14 January 26, 2009 iri7lgtf f`. • The following are Letters of Reference from our customers. • • 1©2009 American Traffic Solutions, Inc. Page 15 . _ January 26, 2009 Aventura Police Department gi eptc t olia/ti, (ccwec//tec/ (A/LCC4 c_fe,V, ce 19200 West Country Club Drive o Aventura, Florida 33180 (305) 466-8989 Fax (305) 466-8990 � ? one < Eric M. Soroka City Manager Steven Steinberg Chief of Police 13 January 2009 City of Miami Purchasing Department Miami Riverside Center 444 SW 2nd Avenue, 6th Floor Miami, Florida 33130 Dear Members of the Selection Committee: The City of Aventura has contracted with American Traffic Solutions (ATS) to install, maintain and support our Red Light Camera Program. We have enjoyed working with ATS since our contract began with them in February 2008. The program has gone smoothly. We have been supported by ATS in all phases of the operation. They have responded quickly and have been flexible in all aspects of their service delivery. We are very pleased with the customer service received from ATS. Sincerely, St ve en Steinberg Chief of Police OFFICE OF THE MAYOR CITY OF ST. LOUIS MISSOURI {RANCIS G. SLAY MAYOR MEMORANDUM To: Interested Parties From: Ron Smith City Operations Manager, City of St. Louis Date: December 22, 2008 Re: American Traffic Solutions RONALD H. SMITH CITY OPERATIONS MANAGER CITY HALL— ROOM 200 SAINT LOUIS, MISSOURI 63103-2577 (314) 622-4070 FAX: (314) 622-4061 Smithr@stlouiscity.com American Traffic Solutions (ATS), our -red light camera safety -program provider, has done an excellent job in creating an atmosphere where the City of St. Louis can utilize technology to help make our streets and intersections safer. ATS' dominant Missouri presence makes a big difference for installation and maintenance. ATS has a warehouse located herein Missouri, allowing them to store and build their own equipment. With the Midwest Regional Office located here in Missouri, which includes a Regional Project Manager, Construction Manager and installation Manager, Missouri clients are at a great advantage for expedited installation and operation. Their big city experience has been evident, as they are able to effectively collaborate with our Police Department, our Municipal Courts, and also offer excellent customer service. The City of St. Louis has thus far been very pleased with the performance of ATS in the installation and operation of our red light camera safety program. If you have any questions, please do not hesitate to contact me. City of Seattle Gregory J. Nickels, A2av or Seattle Police Department R. Gil Kerlikowske, Chief of Police January 7, 2009 City of Miami Purchasing Department Tvfiami Riverside Center 444 SW 2" d Avenue, 6e Floor Miami, Florida 33130 Dear Members of the Selection Committee: The City of Seattle, working through the Seattle Police Department, contracted with American Traffic Solutions (ATS) in 2006 to install, maintain and support our Red Light Camera Program. We have had an excellent working relationship with ATS since da.y one and are now in the process of undertaking a major expansion of the program. I am including a copy of our first year evaluation report that provides detail on how ATS measured up against all of the performance criteria specified in our Request for Proposals. Bottom line. ATS did a super job for us. The program has gone smoothly, and we have been well supported by ATS in all phases of the operation. They have responded quickly and have been flexible in all aspects of service delivery. We are tnily pleased with the customer service -received -from ATS._ I can recommend American Traffic Solutions to you highly and without reservation. If you need additional information regarding our experience with ATS, please let me know. I can be reached at (206) 615-1230 or, via e-mail, at inichael_quinn_i seattle.uov, Sincerely, Michael A. Quinn Red Light Camera Program Manager Seattle Police Department .664IP.C,ji yk' An equal employment opportunity, affirmative action employer. e`!'Y Accommodations for people with disabilities profiled upon request. Call (206) 233-7203 at least two weeks in advance, Seattle Police Department, 6J 0 Fifth Avenue, PO Box 34986, Seattle, WA 98124-4986 City of Seattle Traffic Safety Camera Pilot Project Final Evaluation Report December 2007 For additional information, please contact: Deputy Chief for Administration Seattle Police Department P.O. Box 34986 Seattle, WA 98124-4986 (206) 684-5773 Executive Summary In late July 2006, the City of Seattle initiated a 12-month pilot project designed to test the effectiveness of traffic safety cameras — also known as red Tight cameras — at selected arterial intersections. The purpose of the project was to gauge the extent to which these cameras might reduce the frequency of red light running and associated accidents, events which have become all too frequent in recent years, not only in Seattle but throughout the country. Altogether, six camera systems were deployed at four intersections in the pilot project. After 12 months, through July 23, 2007, 16,539 citations were issued, with a pay rate exceeding 70%, and more than $1,076,000 in monetary penalties collected. This report summarizes the results of the pilot and evaluates the performance of the red light cameras and the City's red light camera vendor. Recommendations regarding the future of the program are addressed in the conclusion. The main findings of the evaluation are as follows: • RED LIGHT RUNNING. There is evidence that the operation of red light cameras has reduced red light running on the order of 50% over the 12-month study period; however, progress has not been uniform, as violations declined sharply from late summer and early fall 2006 through January 2007, then recovered before beginning to level out in April and May and declining again through July. • TRAFFIC CRASHES. There is little evidence that cameras have decreased the frequency -of -all -auto -crashes or-_of-the_more dangerous angle collisions; however, it does appear that cameras may have mitigated the severity of crashes. There were fewer injury crashes and fewer persons injured in crashes at test intersections than before cameras were installed. Moreover, severity of crashes at a small number of "control" intersections not equipped with cameras showed an increase, as measured by the number of injury crashes and persons injured. The pilot project evaluation team also has concluded that the American Traffic Solutions vendor has performed well at a reasonable cost, and the public, in general, has responded favorably to this program. introduction and Background At the recommendation of Mayor Greg Nickels, on September 26, 2005, the Seattle City Council unanimously passed an ordinance under a new state law authorizing the use of automated traffic safety cameras (also known as red light cameras) for enforcing local laws against red light running. This ordinance expressly authorized the use of these cameras for recording violations at arterial intersections and established a $101 monetary penalty for each infraction. Also, in the fall of 2005, the Council passed supplemental budget legislation appropriating a total of $460,000 for a one-year pilot program to test the performance of traffic safety cameras in Seattle. Under the leadership of Chief Gil Keriikowske, the Seattle Police Department (SPD) convened an interdepartmental team to arrange for cameras to be installed at selected intersections and to design an evaluation of the results of camera deployment. The core Traffic Safety Camera Pilot Project Page 1 Final Evaluation Report — December 2007 project team included representatives from six City departments, including the Department of Finance, the Law Department, the Legislative Department, the Seattle Department of Transportation (SDOT), and the Seattle Municipal Court, in addition to SPD. After a competitive bidding process, in January 2006, the team, working with assistance from City Purchasing and the Department of Information Technology, selected American Traffic Solutions (ATS) of Scottsdale, Arizona, as the City's red light camera vendor. At 12:01 a.m. on June 22, 2006, ATS commenced camera operations along four approaches at three intersections. Two additional approaches began to operate in early October 2006. Altogether, six camera systems were deployed at four intersections in the pilot project: • Eastbound and westbound approaches at Denny Way and Fairview Avenue North; • Northbound and southbound approaches at Rainier Avenue South and South Orcas Street; • Eastbound approach at 51h Avenue and Spring Street; and Eastbound approach at Roosevelt Way and NE 45th Street. The project team worked closely with SDOT and the camera vendor to identify and select these intersections for the pilot from a list of the city's most hazardous intersections. For a one -month period after the installation of camera systems at these intersections, advisory warnings were issued to violators without monetary penalty as part of the City's educational outreach to motorists and the general public. On July 24, 2006, SPD began issuing citations with monetar-y-penalties_to-registered owners of vehicles found to have violated City statutes against red light running. The formal evaluation results discussed below cover the 12-month period commencing on July 24, 2006. Traffic Safety Camera Technology and Citation Process Prior to addressing evaluation questions, it may be helpful to review a few points regarding red light cameras and the citation process. The Axsis RLC-300 camera system used by American Traffic Solutions has three basic components: a high resolution camera for taking still color photos, a video camera that provides a broader view of the offending vehicle and any other vehicles, pedestrians, or cyclists in the intersection, and a vehicle sensing device that activates the still cameras and captures video of approaching vehicles that the system "predicts" will violate a red signal. The stills show the vehicle behind the stop line with the traffic signal showing red in an "A" photo and the same vehicle fully beyond the stop line with the traffic signal still showing red in a "B" photo. These two photos, together with a cropped image of the vehicle license plate are included in the citation (also known as the notice of infraction, NOI) that is sent to the registered owner of the vehicle. The still photos and video clip of the event are available to police reviewers, court personnel, and registered owners via secure ATS Internet Web site. All photos and video only show the vehicle from the rear, as Washington law prohibits taking images of the faces of vehicle driver or occupants. Traffic Safety Camera Pilot Project Page 2 Final Evaluation Report — December 2007 Photographic and video images of violation events are sent electronically from the traffic safety camera system to the ATS data center where they are reviewed against criteria established by the Seattle Police Department. Events that clearly are not violations are rejected at the data center. Trained officers in the SPD Traffic Section, who authorize issuance of citations for those deemed in violation, review events that appear to meet SPD criteria. Pursuant to statute, this review and mailing of the NOI to the registered owner of the vehicle must all occur within 14 days of the violation event. The registered owner then has 18 days from issuance of the NOI to either pay the monetary penalty specified in the City Ordinance,' contest the citation by requesting a Municipal Court hearing, or sign a declaration (affidavit) stating that he or she was not driving the vehicle at the time of the infraction (thereby canceling the citation). It is important to note that, by Washington law, the automated red light violation is treated as a parking infraction and is not part of the registered owner's driving record under RCW 46.52.101 and RCW 46.52.120. Basic program statistics, from inception of monetary penalties on July 24, 2006 through July 23, 2007, are summarized in the table. Traffic Safety Camera Vital Statistics as of July 23, 2007 Total Events Screened by SPD 17,434 Total Citations Issued 16,539 Issuance Rate 94.9% Total Citations Paid 11,957 Payment Rate 72.3% Net Revenue Collected $1,076.212 Hearings Held (of Citations Issued) 1,805 (10.9%) Declarations -Received (of CitationsIssued) 928 (5.6%) Evaluation Questions The project team specified a number of questions to be addressed in the evaluation. They are highlighted briefly here and then discussed in the body of the report. • Has red light camera enforcement enhanced public safety in and around those intersections where camera systems have been deployed? The project team believes that this is the most significant question to be addressed in the evaluation. There are two basic components to the question: ➢ Effects on red light running: the pilot will be deemed successful to the extent that it has reduced the frequency of red light running by motorists; and Effects on traffic collisions: the pilot will be deemed successful to the extent that it has reduced the frequency or severity of traffic collisions in those intersections where the cameras have been deployed. • Have red light camera systems and the contracted vendor met our expectations? In the Request for Proposal (RFP) that was issued prior to selection of a qualified vendor, the City set forth its expectations for the camera system and vendor ' This requirement was extended by Court policy to 30 days for rental car agencies in late May 2007, to give out-of-town companies a reasonable time to respond and identify the driver of the violating vehicle. Traffic Safety Camera Pilot Project Page 3 Final Evaluation Report — December 2007 performance. To answer this question, the project team will revisit the RFP criteria and weigh them against our experience during the pilot project. • How have cameras been received by Seattle residents? Public reaction to automated red light enforcement is an important part of our evaluation of the results of the piiot. • is there a continuing need for red light camera enforcement? Prior to formulating recommendations regarding the future of automated red light enforcement, it is important to gauge the continuing need for this type of program. • Have red light cameras paid for themselves? Finally, although revenue is not an objective for having a red light program, it is important to weigh the costs and benefits associated with the traffic safety camera technology as deployed by the City of Seattle. Traffic Safety As noted above, traffic safety has provided the principal rationale for the red light pilot project. Two dimensions are explored below: the impacts on the frequency of red light running and the impacts on traffic crashes. Although this subject is beset by numerous complexities, and it is important to stress the preliminary nature of our findings, it also is worth trying to summarize the conclusions up front before elaborating in the balance of this section: • RED LIGHT RUNNING. There is evidence that the operation of red light cameras has reduced red light running on the order of 50% over the 12-month study period; however, progress has not been uniform, as violations declined sharply from late summer and early fall 2006 through January 2007, then recovered before beginning to level out in April and May, with further declines thereafter. • TRAFFIC CRASHES. There is little evidence that cameras have decreased the frequency of all auto crashes or of the more dangerous angle collisions; however, it does appear that cameras may have mitigated the severity of crashes. There were fewer injury crashes and fewer persons injured in crashes at test intersections than before cameras were installed. Moreover, severity of crashes at a small number of "control" intersections not equipped with cameras showed an increase, as measured by the number of injury crashes and persons injured. After a brief discussion of intersection selection and study methodology, we will discuss the frequency of red light violations, then the collision results. Methodoloay. The project team considered three types of information in nominating intersections for the study. First, all intersections were among the city's top intersections for angle crashes based on data from SDOT and the Washington State Department of Transportation (WSDOT). Second, ATS set up and captured video on red light Traffic Safety Camera Pilot Project Page 4 Final Evaluation Report — December 2007 violations at candidate intersections using their VIMS (Vehicle Incident Monitoring System) equipment. In those cases where the VIMS best corroborated the existence of a problem, a review involving other criteria was conducted, selecting for those intersections where construction work prior to or during the pilot was not likely to be an issue and where technical design problems were not evident. Lastly, the team attempted to get a degree of geographic dispersion into the pilot. The four intersections and traffic approaches chosen as test sites for the traffic safety camera pilot were: • Eastbound and westbound approaches at Denny Way and Fairview Avenue North, • Northbound and southbound approaches at Rainier Avenue South and South Orcas Street: • Eastbound approach at 5th Avenue and Spring Street; and • Eastbound approach at Roosevelt Way and NE 45th Street. In addition to these "test" intersections, the study design developed by the project team also called for the selection of like numbers of "halo" and "control" intersections. The former were designated with the Intent of seeing whether the cameras have a "halo effect" that extends beyond the test intersections. The "controls" are intersections beyond the likely effects of any halo, similar to the test intersections in traffic -related basics such as traffic volumes and accident records, but not being selected for a traffic safety camera during the pilot project. The intent in looking at these "controls" is to see whether there might be general trends in traffic -related behavior that could be responsible for any changes observed at the test intersections.` The intersections identified as halos for this study were all close to the respective test sites with which they are -paired: • Denny Way and Stewart Street; • Rainier Avenue South and South Graham Street; • 6th Avenue and Spring Street; and • 11th Avenue NE and NE 45th Street. The control intersections chosen for the study include: • 15 Avenue South and South King Street; • Boren Avenue and Olive Way; • Lake City Way NE and NE 80t1- Street; and • 30t" Avenue NE and NE 125th Street. Red Licht Violations. The study design for gauging changes in red light running at test intersections involves a comparison of the frequency of violations before (pre) installation of cameras and after (post) installation. Although there is not strictly comparable data for the control intersections, the design allows inspection of VIMS red light running results during a single weekday pre and post pilot project. 2 Please note that the intersections selected for comparisons very likely do not meet stringent tests required for true scientifically controlled study. They are best seen as "comparisons" rather than scientific controls. Traffic Safety Camera Pilot Project Page 5 Final Evaluation Report — December 2007 On a per camera basis, the frequency of red light violations resulting In a traffic citation dropped approximately 50% between the first four weeks and the last four weeks of the pilot through July 22, 2007. However, as shown in the chart, the trend in red light violations is not straightforward. Early weeks of the pilot show considerable variation in violation levels, albeit at a relatively high level. The frequencies then start to fall off through the year-end holidays and the start of winter when traffic volumes tend to be dropping; however, beginning in early February the average number of citations per camera per week start to pick up again, growing steadily through mid -April, when they appear to level off and then begin to decline again through the end of the pilot period. Significantly for our conclusion, there is less dispersion in the weekly data points over the last three months, providing evidence that the frequency of violations is, indeed, leveling off.3 Citations per Camera Weekly Citations per Camera, Averaged by Month, July 24, 2006 to July 22, 2007 100 80 60 40 20 0 Jul 06 Oct 07 Jan 07 Apr 07 Jul 07 VIMS data for the control intersections show no such pattern. Red light running worsened at three of the four comparison intersections over the test period, with an aggregate increase in red light violations, pre- to post-test, from 133 to 181 during the days tested, a 36% increase. These findings suggest that cameras may, indeed, be having a salutary effect on red light running violations at the test intersections. National studies buttress this conclusion, as cameras elsewhere have been widely reported to reduce the frequency of red light running.4 It is important, once again, to observe that these findings are preliminary, and the project team will continue to monitor trends as the program moves forward, especially in fight of the seasonality that was observed during the cold months. he first two months post -pilot (August and September 2007) also suggest a flattening of the curve at approximately 50% of the first month of the pilot. For the most comprehensive look at the national experience, see Hugh W. McGee and Kimberly A. Eccles, Impact of Red Light Camera Enforcement on Crash Experience: A Synthesis of Hiahway Practice (Washington, D.C.: National Highway Cooperative Research Program, Transportation Research Board, 2003). Traffic Safety Camera Pilot Project Page 6 Final Evaluation Report — December 2007 Traffic Collisions. The study design for gauging changes in traffic -related collisions at test intersections involves a comparison of the frequency of collisions before (pre) installation of cameras and after (post) installation. Data on collisions at halo and control intersections may also be examined for the comparable months. The evidence on the effects of red light enforcement on collisions is less clear than the effects on red light running. During the 12 months during which police have been authorizing citations, crashes overall have changed little. At the test intersections, there were a total of 34 crashes, an average of 5.67 per intersection. This compares with an average total of 33.75, or 5.63 per intersection, during the same period during the four preceding years. Almost all of these collisions were potentially serious — 19 angle collisions, 10 left turn collisions, three pedestrian and two sideswipe collisions. Interestingly, there were no rear -end collisions during the pilot period, given that the research literature shows some concern for these after the installation of cameras.5 However, it does appear that the overall severity of collisions, as gauged by the frequency of injury accidents and of persons injured, has decreased at the intersections with cameras, as shown in the accompanying tables. These tables show that there have been significantly fewer persons injured (although not significantly fewer injury accidents) at the camera intersections when compared with the controls, where both the number of injury accidents and persons injured (especially the latter) increased during the pilot period.' Severity of Crashes Pre/Post Pilot Project njury Cr hes_ Test Control Pre RLC 17 10 Post RL C 13 14 47-iPersonS1rjured'= Test Control 26 17 18 29 Examination of the collision data at so-called halo intersections shows no consistent pattern over the 12-month period. In one case, accidents appear to trend in the same directions at the test and halo intersections. In another case, the trends contrast. in the two remaining cases, there is no change at halo intersections while conditions at the test intersections are changing. System and Vendor Performance The table that follows provides a brief recap of the performance of the technical systems and capabilities of the American Traffic Solutions vendor, as specified in the Seattle Request for Proposals for the Traffic Safety Camera Pilot Project. Overall, the City's project team has been well pleased with ATS systems and its professional staff. The equipment and its performance, in general, has been everything that was promised, and ATS professionals are first rate. A few examples may suffice to make these points. See McGee and Eccles, Impact of Red Liaht Camera Enforcement on Crash Experience, 2003. 6 Pre Red Light Camera (RLC) cells in tables represent annual averages of experience over the four years preceding initiation of the pilot, rounded to nearest whole integer. Numbers for 5`h & Spring are extrapolated from 10 to 12 months for comparability with other intersections. There is a statistically significant difference at the .03 level in the 4 persons injured table, using a one - tailed Fisher's Exact Test. Traffic Safety Camera Pilot Project Page 7 Final Evaluation Report — December 2007 Equipment. The workstation and imagery available to SPD reviewers of violation events produces high resolution color photos and video that facilitate decision making, even when 'slow -roll" right turn violations are in view. As well, the on-line Axsis statistical reporting utility provides excellent, near -real time data to support evaluation and trouble -shooting. On several occasions, the City's project lead was able to spot emerging problems with video capture almost as quickly as ATS monitoring staff. On another occasion, the statistical reporting categories used to classify event rejections allowed the City to question and evaluate its own enforcement standards. Professional Staff. ATS professional staff has exceeded our expectations in almost every respect. Two highlights include the manner in which the vendor developed a custom approach for exchange of data with the Seattle Municipal Court staff, and the willingness of ATS to tailor its Axsis statistical reporting package in response to suggestions for improvement from the City. In the latter case, ATS altered report design to allow the client to separate out "non-event" camera trips from valid rejections; this allowed calculation of a true rejection rate without hand calculations. In another case, ATS developed a report to allow the client to tally violations by type (right turns, left turns and straight through violations). All of this was done at vendor expense. In the matrix that follows, there is a single "not met" criterion: cameras activated approximately 12 weeks late as a result of various factors, with responsibility shared by the City and the vendor. The primary factors involved the complexity of design requirements at selected intersections, requiring time-consuming coordination with multiple agencies. In part as a result of these delays, the project launched with four cameras operating at three different locations on June 22, 2006, The last intersection came on line in eariy October 2006. In this case, another factor slowed work — a month- long labor stoppage made it impossible to pour concrete in King County. IRatitgg Criteria - -. tandard , Performance= ., Dommernts 2WAiimum - ualifkations:`____- 1) Camera technology Digital capture of good quality photos Standard Met Single RLC-300 camera produces excellent quality prosecutable photos under wide range of conditions 2) Data transmission & storage Secure chain of evidence Standard Met IPSEC VPN secure transmission, two - factor authentication for access to system 3) Violation detection technology Non-invasive, no loops in the pavement Standard Met Video detection system is highly sensitive, even catching marginal events at varying approach speeds 4) Citation processing capability Robust system capable of configuring to Court needs Standard Met ATS designed and executed non - standard design for data exchange with SMC Traffic Safety Camera Pilot Project Final Evaluation Report — December 2007 Page 8 Ratitieiteria 3: aStanifard .. _: _ =P.:ertocmance , __ _ /Comments - 5) Web -based application Must allow web -based viewing by SPD, SMC, and public Standard Met Highly functional, secure access 24/7 6) Experience elsewhere Successful deployment in a minimum of 3 jurisdictions Standard Exceeded ATS a leading vendor with other large city clients (e.g., NYC, Philadelphia. Houston) Preferred i atification 1) Meet project timeline Cameras ready to go 4/1 /2006 Standard Not Met Shared responsibility with City (see text); cameras active 6/22/2006 2) Number of approaches covered 3) Violation capture rate Preference for two camera approaches per intersection Vendor quoted 80% capture Standard Met Standard Exceeded Two of four intersections with two approaches Data show 83% capture rate; rejection rate 17% (12% controllable) 4) Photo flash Low wattage preferred Standard Met 100 watt flash, ultra fast. no complaints 5) Area View Video camera to show context for violations Standard Met System has met this need, especially for right turn violations 6) Environmental impacts Minimal preferred Standard Met System footprint among best in the industry, -least sidewalk clutter 7) Cost neutrality guarantee City not to lose money Standard Exceeded Operation has more than paid for itself (see text) 1) Site survey support Intersection monitoring to advise on selection Standard Exceeded ATS did three rounds of monitoring to support selections 2) Design and installation Fully meet City requirements Standard Met ATS worked well with all depts, even in difficult situations. Trees impact location decisions (see text) 3) Service & maintenance 24-hour problem detection, 72-hour resolution Standard Met Remote observation, proactive maintenance, timely fixes without local field office 4) Work with City to develop system Work cooperatively to ensure customer satisfaction Standard Exceeded Excellent approach to design and implementation with SPD and SMC Traffic Safety Camera Pilot Project Page 9 Final Evaluation Report — December 2007 Rating_Cfiteda ,q f Standard =,Pei formdrice . _. /Comments _ 5) Statistical reporting Support monthly statistical reporting Standard Exceeded On-line Axsis reporting system available 24/7, ATS tailored system to meet City needs at vendor cost 6) Other support Expert testimony, public outreach Standard Exceeded ATS has offered expert testimony in SMC hearings, performed phone survey at vendor cost 7) Training Provide all required training Standard Met Excellent training provided locally and in Scottsdale Public Reception The City has endeavored to ensure good understanding and reception of the City's automated red Tight enforcement efforts. Three different kinds of evidence suggest that there is a strong level of public support for the cameras. First, at the outset of the project, the project team authorized a telephone survey to gauge levels of public knowledge and support for cameras and our local project initiative. In April 2006, Richter Research of St. Louis, Missouri, contacted 404 Seattle residents at random and found that seven residents in 10 thought that red light running is, indeed, a problem in Seattle. As well, 82% were in favor of installing automated red light cameras at Seattle's most dangerous intersections. When presented with information about positive experiences -elsewhere -in decreasing the frequency of -red light running and - associated collisions, 77% were inclined to regard the use of cameras even more favorably. Of the 14% that opposed the use of cameras, the most typical reason given for opposition involved the alleged invasion of privacy ("Big Brother is watching"). The margin of error for survey results was plus or minus 4.9%. A copy of the full survey is available upon request. Local media coverage of the photo enforcement pilot project also has generally been quite positive, as measured by editorial comment and feature stories in both the Seattle Times and the Seattle Post-lntelligencer. The P-I editorial board has been particularly supportive.' Even when caught on camera driving through a red signal, at least one local columnist kept her sense of humor and paid the fines There also has been a reasonable level of understanding and support expressed in letters to the editor, although there have been dissident notes as well.9 A series of car -pedestrian collisions in November 2006 — one involving the tragic death of City Council staffer Tatsuo Nakata — has, if anything further strengthened See "Seattle Traffic: This camera sees red," July 3, 2005 and "Seattle Traffic: Snap when it's red," March 6, 2007, both in the Seattle Post-lntelligencer. 8 See Nicole Brodeur, "Camera didn't even get the car's good side," Seattle Times, December 4, 2006. 9 For a mix of opinion; see the letters printed in the Seattle Times opinion page on December 9, 2006. Traffic Safety Camera Pilot Project Page 10 Final Evaluation Report — December 2007 understanding and support for all measures to slow traffic down and encourage respect for traffic signals.10 Finally, unsolicited communications (mostly e-mails) received by SDOT and SPD have, in the main, offered positive comments and support for the red light pilot project. In fact one of the most frequent reasons for these communications appears to have been to request the installation of traffic safety cameras at particular intersections that do not currently have them. The project lead has received approximately three dozen of these suggestions. Concerns for pedestrian safety are the principal focus for many of these communications. The tone of much local comment conveys a sense of growing impatience and frustration on the part of the public, some of whom question why the City cannot expand automated red light enforcement more quickly. Future Demand for Photo Enforcement Several factors should be considered in assessing the need for red light photo enforcement in Seattle in future years. Most significant of these is the chronic nature of the problem. Even with cameras, warning signs, and public education efforts, violations are both frequent and hazardous. As we have seen, after a steep decline in the frequency of red light violations in December and January at intersections with photo enforcement, red 'light running recovered somewhat then leveled out at about half the initial frequency. As well, the frequency of accidents has been Tittle changed with the installation of photo enforcement cameras, although the number and severity of injury collisions does appear to have dropped. There also appears to be a significant level of public support for continuing with red light photo enforcement. The following unsolicited comment may serve to summarize the kind of comments we have been receiving: "Kudos on your pilot Red Light Runner program. I work in the Seattle Municipal Tower and every day I feel like I take my life in my hands just trying to get to work!! The drivers on 5th and 6f'h avenues are fearless. Just this morning / was run out into [the] road by a guy taking a free right without even looking to see if anyone was crossing. I've seen so many close calls lately, and I'm, afraid it is going to take a death before this problem is taken more seriously. I am heavily in favor of expanding this program and making the streets safer for pedestrians." A final factor that should go into a decision regarding the future of the traffic safety camera pilot — costs and revenues — is addressed in the next section. Project Costs and Revenues A review of expenditures shows that the project has been less costly than anticipated. Through July 2007, the team had expended only about $369,000 of the $460,000 budgeted for the project (80%). The Department has continued to operate the cameras into November 2007 with nc additional budget authority and should not reach fully expended status until the end of 2007. See "Jaywalking Doesn't Pay," Seattle Times, February 5, 2007. Traffic Safety Camera Pilot Project Page 11 Final Evaluation Report — December 2007 Three variances with our initial budget planning assumptions are largely responsible for this result. First, the SPD Traffic Section found that it could staff the event review and citation function with a North Precinct patrol officer assigned to light duty status. Instead of spending about 860,000 for overtime staffing, Traffic has only needed a nominal amount of overtime for occasional peak workload periods. Second, Seattle Municipal Court Information Technology Division concluded that its experienced professionals were best equipped to develop data exchange protocols with the vendor. Accordingly, existing resources were devoted to the project rather than contracting for outside assistance. Finally, the City received an excellent monthly services rate from American Traffic Solutions. in the negotiated contract, which is renewable at the City's discretion, ATS is charging the City $3,500 per month for a two-lane camera approach or $3,750 per month for three or more lanes. In total, the monthly charge for six approaches (three of each kind) is $2 1 , 750. Although revenue is not a justification for this project, it is worth noting that revenues from red light notices of infraction will substantially exceed total project costs. As of July 23, 2007, the City had realized 81,076,212 in net proceeds from payment on 11,957 red light notices of infraction, for a payment rate of approximately 72.7%. It is important to observe that these numbers could well decrease over time, if and when the use of this technology becomes more widespread in the city and the awareness of the driving public increases. It also is important to look at alternative means of enforcement. Even if the City were to increase the number of traffic and motorcycle officers devoted to enforcement of traffic laws, there isnoway that officers could provide the 24/7 vigilance that is possible with cameras. Each additional motorcycle officer in 2008 would cost approximately$121,000 a year, including equipment. Given that it would take six officers to provide 24/7 coverage at a single intersection over the course of a year, cameras are remarkably cost effective. Lessons Learned and Next Steps The overall findings of the pilot project are favorable. The frequency of red light running has dropped by one-half at the intersections where cameras have been installed. Although the overall number of accidents has not decreased at these intersections, it does appear that the severity of collisions has diminished. The traffic safety cameras have done what they were intended to do, and the American Traffic Solutions vendor has performed well, at a reasonable cost. The public, in general, has responded very favorably to this initiative. Finally, the need for measures to abate red light running remains. There have been comparatively few "lessons learned" from the pilot project in the sense of negative surprises. Three points, and associated fixes, are worth noting here: • Red turn arrows. As originally drafted, the City's red light camera ordinance gave the authority to cite violators driving through circular red signals; it did not grant the authority to cite for camera violations where red arrows are involved. The project team has recommended that the ordinance be revised to cure this Traffic Safety Camera Pilot Project Page 12 Final Evaluation Report — December 2007 deficiency. The Mayor approved this change, which was subsequently adopted by Council ordinance in November 2007.11 • Sianage. State law requires the posting of appropriate signage in zones where traffic safety cameras are employed. in Seattle, intersections with approaches covered by red light cameras are posted with warning signs. These signs are 2.5' by 4' and contain the words "photo enforced" with the picture of a traffic signal. The project team has considered making these signs more noticeable to motorists. Understanding that enhanced signage might further reduce the frequency of red light violations, the team may experiment with different approaches to signage over the next year. • Camera deployment and streetscape issues. We have found that red light camera placement along busy right-of-way often conflicts with competing uses, even with the comparatively small footprint of the camera and accessory equipment. Trees and their growth can be problematic. The project team recommends that any future siting decisions explicitly consider street trees, even if that necessitates use of a mast arm to deploy cameras over the street in some locations. The larger public policy question for the pilot project and this evaluation is whether to expand the City's initiative with the addition of cameras at other intersections that could benefit from their use. As a result of experience during the pilot, the Interdepartmental Team recommended, and the Mayor included in his Proposed Budget for 2008, the addition of 24 more cameras at hazardous intersections throughout the city. On November 19, 2007, the Seattle City Council adopted the 2008 budget, including an appropriation_ for the cameras. The Interdepartmental Team weighed four factors In developing recommendations for particular camera approaches: the number of right-angle crashes, the number of serious pedestrian injuries, the frequency of red light running based on video observation, and geographic distribution. The team also reviewed unsolicited nominations received from members of the community. The Appendix attached to this report identifies the 24 new camera approaches, sited at 19 different intersections, that will be added in 2008. Together with the existing cameras, there will be a total of 30 traffic safety cameras operating at 22 different intersections citywide by the time construction is complete and al! cameras are deployed. " This ordinance also changed the monetary penalty for photo -detected red light infractions to equal those for red light violations detected by police officers. At the end of December, the monetary penalty for photo -detected infractions will increase to S124. Traffic Safety Camera Pilot Project Page 13 Final Evaluation Report — December 2007 APPENDIX: RED LIGHT LOCATION SUMMARY— NEW AND EXISTING 30 Cameras (24 new) and 22 (19 new) Intersections New Existing North Seattle EB NW Market @ 15th NW* WB NW Market @ 15" NW* SB 15thNW @ NW 80' SB Stone Way @ NW 40th NB Aurora @ NW 85th EB NE 80th @ 5th NE EB NE 45th @ Union Bay Place (Five Corners)* WB NE 45th @ Union Bay Place (Five Corners)* NB NE 45th @ Union Bay Place (Five Corners)* Central Seattle SB 6th @ James* SB 5th @ Spring SB 1St @ Marion NB Broadway @ Olive (Ped) EB Olive @ Broadway (Ped) SB Broadway @ Pine* (Ped) SB Boren @ James SB 23`d @ E John NB 9th @ James (Ped) South Seattle NB 14th S @ Cloverdale EB Cloverdale @ 14th S WB Avalon @ 35th SW SB 35th SW @ SW Thistle NB Rainier @ S Massachusetts WB S McClellan @ Martin Luther King EB 451h @ Roosevelt EB 5th @ Spring EB Denny @ Fairview WB Denny @ Fairview NB Rainier @ S Orcas SB Rainier @ S Orcas Notes: The (Ped) label indicates that the intersection was pre-screened specifically for pedestrian injuries and then cross-checked for a significant red light running problem. Starred intersections were nominated by one or more members of the community. Key: NB = Northbound SB = Southbound EB = Eastbound WB = Westbound Traffic Safety Camera Pilot Project Page 14 Final Evaluation Report — December 2007 3. ABILITY AND CAPABILITY TO PERFORM REQUIRED SERVICES 3.1 ABILITY TO PROVIDE 'REQUIRED SERVICES Describe the size of Proposer and its ability to provide required services to the City. ATS is headquartered in Scottsdale, Arizona, with regional facilities in New York City, NY; St. Louis, MO; Philadelphia, PA; Mesa, AZ; Houston, TX, Dallas, TX and Washington, D.C. We are planning facilities in the Miami and Tampa metro areas by mid 2009. We have more than 450 staff. ATS maintains a state-of-the-art 25,000 square foot Software Development Center in Scottsdale, Arizona, as well as a 10,000 square foot high-tech research and development facilities and Global Network Operations Center (NOC). ATS also, recently expanded its operations into a 35,000 square foot National Operations Center which houses processing and call center services. Our technical and operational staff is able to effectively and efficiently manage the workload that will be a result of your City's red light camera deployment. ATS has the staff, the capacity and the ability to implement and deploy Miami's traffic safety camera program. 3.2 MANAGEMENT CAPACITY Describe the Proposer's management capacity and system for coordinating all of the services to be provided under this RFP and any other contracts of the Proposer; further, discuss how it plans to handle and coordinate all these efforts, along with the work to be performed pursuant to the RFP, if awarded a contract. Justin McDole will be the assigned Project Manager for the City of Miami's Traffic Safety Camera Program. He will oversee the day-to-day operations of the program. Doug Carlozzi will be the City's Client Liaison and will work closely with the City. The City will have Justin and Doug's support at all times throughout the contract. During the initial business planning sessions with the City of Miami, we will provide the City with their contact information. ATS has also hired two new program and client management staff in Florida who will participate in the implementation and operation of this project. 3.3 FINANCIAL DATA Provide financial data for your company as well as any other entity with whore you are proposing this project. ATS has had a history of profitability with a strong balance sheet. The enclosed audited financial statement demonstrates solid profitability and minimal leverage. ATS operates some of the largest red light camera programs in the United States, all of which are multi -year contracts spread across the country. ATS' photo enforcement business is also diversified through toll road -related business solutions. ATS has been expanding its business and physical offices to support the needs of its client partners. ATS has a multi -year, multi -million dollar line of credit from Harris Bank as well as alternative equipment financing facilities with Bank of America. All debt on ATS' balance sheet is long term capital. ATS Corporate Headquarters - ©2009 American Traffic Solutions, Inc. Page 35 January 26, 2009 In the third quarter of 2008, ATS completed a private equity financing with Goldman Sachs, making them a minority investor in the company. The purpose of this transaction was to provide additional growth capital for ATS' rapidly expanding business as well as to bring on a value added financial partner. ATS is proud to have Goldman Sachs as its partner. ATS has been profitable since inception. Our financial experience includes a consistent trend of increasing revenue and profitability. Highlights include: ■ Consistent, increasing profitability over the history of the company • Strong gross and net profit margins • High return on sales, assets and equity • No material legal proceedings against the company ■ Unencumbered intellectual property that is wholly controlled by ATS • Long-term, profitable contracts supporting ATS' revenue base Large lines of credit with major financial institution for funding long-term capital programs like the City of Miami's Multiple photo enforcement and revenue collection -based lines of business (safety and toll) provide diversity in mix of revenues earned by ATS to further bolster financial stability. In addition to ATS' financial statement, we have also enclosed our subcontractor's financial statement. 3.4 AUDITED FINANCIAL STATEMENT Provide audited financial statements for the past three (3) years. American Traffic Solutions is a private company, and does not publish its Confidential Financial Information. Nevertheless, we are willing to disclose our financial statements to the City of Miami as requested by the RFP. The financial data is exempt from Florida Sunshine laws and public records laws and must not be released without ATS' written consent. As a measure to ensure strict confidentiality, we have enclosed the requested Financial Statements in a separate envelope attached hereto, entitled: American Traffic Solutions Financial Statements — Confidential information If the City has any questions regarding the financial statement, please contact Adam Draizin, Chief Financial Officer, at (480) 596-4702. 3.5 LAWSUITSAND BANKRUPTCY Provide information as to any and all pending or previous lawsuits, filing of or any pending bankruptcy proceedings, including the disposition of same, filed against the Proposer relating to similar services being sought within this RFP. ATS has never had a contract terminated by any of its clients. Most importantly, ATS has never been in litigation against any city, county, state, or federal entity. ©2009 American Traffic Solutions, Inc. Page 36 January 26, 2009 There are 3 nuisance lawsuits filed by violators against cities that name ATS as a party that have either been summarily dismissed or that ATS and its municipal partners believe will be dismissed soon. They are: 1. A lawsuit filed by an alleged red light violator against the City of Arnold, Missouri has also named American Traffic Solutions (ATS) as part of its suit. The City of Arnold and ATS believe this lawsuit is without merit and will be dismissed by the court. 2. An alleged red light violator filed a lawsuit against the City of Balcones Heights, Texas and American Traffic Solutions. This case has been dismissed with prejudice. 3. A lawsuit filed by alleged red light violators in Arlington, Texas and Irving, Texas was also filed against ATS. We believe this lawsuit is without merit and will be dismissed by the court. Case Name Case No. Court Name Court Location Disposition Hoekstra, et al. v. City of Arnold, Missouri, et al. 4:08 CV-267 TOM U.S. District Court Eastern District of Missouri St. Louis, MO Active Mark A. Cevallos v. City of Balcones Heights and American Traffic Solutions, Inc. 5:0B-CV-398 U.S. District Court Western District of Texas San Antonio, TX Dismissed with Prejudice Steven Bell, Alexis and Jacqueline Monrreal, Individually and on behalf of himself and others similarly situated v. American Traffic Solutions, Inc. 3:08-CV-2093-G U.S. District Court Northern District of Texas Dallas, TX Active ATS does not have any pending bankruptcy filings or a history of bankruptcy filings. 3,6 ACQUISITIONS OR MERGERS Provide information as to whether Proposer has been acquired, plans to be acquired or merged with any other firms in the future, if known. Explain how said merger with another entity(s) may affect the services to be provided to the City, if any. ATS has never been acquired by another firm nor does it have any current plan to be acquired or to merge with another firm. ©2009 American Traffic Solutions, Inc. Page 37 January 26, 2009 METHODOLOGY AND OVERALL APPROACH TO SCOPE OF WORK 4. OVERALL METHODOLOGY AND APPROACH 4.1.1 Red Light Camera System Proposer shall provide and install all equipment including, but not limited to, poles, cabinets and related operational equipment at the selected intersection(s) independent of existing traffic signals and associated equipment. 4.1,1.a Best Solution for the City Explain why the Proposal's red light camera technology is the best solution for the City. a) Does it detect more actual infractions (Le., multiple, concurrent, and/or simultaneous red-light infractions)? b) Does it capture clearer/higher quality photo/video images? c) Is the system more reliable and easier to maintain? d) Does the system have higher quality audio capabilities? e) Does the system apply a proven technology? A)CSES RLC-300 The AxsisTM RLC-300 Red Light Camera System is the newest RED LIGHT CAMERA SYSTE N and most advanced integrated camera system on the market today and has been selected as the preferred system. ATS has installed 1,000 of our red light camera systems across the United States. Ability to Meet or Exceed Project Schedules ATS installed 60 additional cameras in' New York City in a three-month period. In Houston, TX ATS implemented 20 additional cameras in 45 days. Houston, Texas expanded their program in 2007. We implemented an additional 20 cameras to the then existing 52 cameras in a 45-day period from August 1, 2007 to September 15, 2007 for theft red light camera program. Our new cameras also deliver high performance results, averaging over a 90 percent citation issuance rate. New York City increased their red light camera program in the fall 2006. We installed 60 camera sites between September and November 2006, 50 of which became active. In 2008, ATS installed 380 systems throughout the country, Our systems deliver and result in a more equal application of the law, improved safety results and stronger program revenues to offset the cost of the program. Our systems produce the industry's highest prosecutable image yields and our programs continue to generate the highest public acceptance and infraction payment rates in the traffic camera industry. Following are a few highlights from key ATS programs: • 72 percent reduction in infractions ▪ 35 percent reduction in fatalities • 41 percent reduction in traffic collisions • 20 to 40 percent more infractions detected and captured than other vendor offerings ■ Up to 90 percent of payments collected through all stages CnI1 rtinnc Inr Page 38 80 percent positive public opinion support Additional options include ancillary, live video recording of infraction event sequences, which may be retrieved over an Internet connection for evidentiary support during Special Master hearings. 4.1.1.a.1 Single Camera Standard Prima Facie Evidence ATS will install its AxsisTM Red Light Camera System for the City's program. The system The AxsisTM camera is 16 megapixels, will include the newly released, 16-megapixel providing clear license plate and; [single] camera to capture a single set of ultra - infraction images and the best prima'; high resolution digital infraction images from the facie evidence. rear of the violating vehicle. Our single camera system captures full color digital images and crops and magnifies the plate image from either the A shot or the B shot. The ATS system does not use a separate camera for license plate capture, which can cause missed events if the license plate is not in the camera field of view when it is triggered. Our unique ultra -high resolution, single camera architecture is a significant differentiator and is not offered by any other photo enforcement provider. The single camera technology is able to capture multiple lanes of traffic, including a combination of left and double left -turn, straight through and right-hand motions without image degradation. This technology is successfully deployed in major U.S. and Canadian cities including New York; Washington DC; Philadelphia; Houston; Calgary; St. Louis; San Diego; Seattle and Phoenix. Locally, Apopka, Aventura, Casselberry, Miami Gardens, Palm Coast, Pembroke Pines and Temple Terrace selected the ATS single camera system over all other camera systems for their photo enforcement programs. Those cities currently operate our red light camera system. The key benefits of this technology are: STRONG LGALfDLNDA flON IGF7 C iiREBAT:E5 multaneous-infractions" `Tallest footprint .Exact prin a facie evidence_ Fewer court challenges Greater visual coverage ■ Fast Police review times orrect-plate identification' earesNmages. westaown.timer 4.1.1.a.1.1 Why the ATS Single Camera System is important The single camera format was the standard in the industry for decades before the advent of digital cameras when "wet film" cameras were predominant. Properly exposed film negatives provided sufficient resolution to capture an "A" image and a "B" image from a single 35mm camera. License plate information and infraction event details were extracted from the one image set, without the use of a secondary camera to capture the license plate image — exact prima facie evidence. Early digital video cameras offered more efficient technology but did not offer equivalent resolution to traditional film cameras at the time, so the solution was to bundle a low resolution video "scene" camera with secondary digital "lane" camera[s] focused on the license plate area to produce a second, higher resolution image of the license plate — this system is still being used by many vendors today. ATS Installation Traffic CHI itinnq Inc Page 39 Multi -camera providers would like to suggest that two is better than one, but in fact it is not. This mid-90's design was needed because high resolution cameras were not available at the time. The "multi -cam" configuration does not provide additional views because all cameras are co -located in the same enclosure. They simply provide a virtual high resolution camera when added together. This multi -camera approach has little flexibility for camera placement and has a history of license plate mismatches and camera synchronization issues. The AxsisTM RLC-300 is new, state-of-the-art technology that encompasses the better of the two older systems and goes far beyond. ATS' internal watch dog system and multi -check infraction review ensures that errors such as plate mismatches and incorrect timing of the amber phase are avoided. Our photo enforcement soiution includes features like our automated maintenance online monitoring system, which tracks the camera status and alerts our technicians that service is required, and our multi -level infraction verification system ensures that the notices are sent to the correct people. These types of safeguards will maintain the credibility of your results and keep news organizations focused on the positive benefits of your program. Highest Number of Infractions Processed ATS staff process over 900,000 event touches every month from its cameras installed across the country. This represents the highest number of events processed; by any vendor in the industry. ATS has never had a court overturn an infraction for! capturing .the wrong vehicle, and we handle more than 35,000 customer calls each, month, which is also the highest in the industry. 4.1.1.a.1.2 AxsisT"' TC-16MP Digital Color Traffic Camera - The Newest Technology Advancement American Traffic Solutions continues to lead the market in research and development of the most advanced solutions and services in the automated photo enforcement industry. After developing the first multi -camera system on the market, ATS then set to revolutionizing the more effective "single camera" photo enforcement system and setting the industry standard in pure product features and capabilities. This dedication to market leadership has led to ATS' newest breakthrough in camera imaging technology that will set the technology bar even higher in the market. ATS has custom -designed a new and significantly improved single camera solution with significantly more capabilities and functionality which will result in greatly increased system performance. This newest camera, the AxsisTM TC-16MP, is being offered to the City of Miami. The AxsisTm TC-16MP is the most advanced and highest resolution photo enforcement camera in the industry. Our 16-megapixel camera offers two to three times more resolution than any other photo enforcement camera in the market. In addition to ultra -high resolution, the TC-16MP has purpose-built unique features unlike any other camera in the industry, including: AxsisTM TC-16 MP Intelligent Traffic Camera Traffic. 4nI rfinns Inc Page 40 - Integrated real-time image encryption to prevent unauthorized viewing - Integrated real-time digital image watermarking to insure image tamper proof integrity, - An integrated encrypted digital video stream with integrated real-time matching data bar on each frame - Advanced image processing capabilities — • automatic light metering • automatic gamma and color management • automatic shutter speed adjustment • anti -blooming suppression • Remote lens focus capability for faster response to image quality adjustment requests - Rapid frame rate for multiple simultaneous infraction image capture ■ Intelligent Sub -Image Segmentation TM for better processing results and faster throughput • Integrated flash to image synchronization for perfect image lighting - Automatic License Plate Recognition (ALPR) capability (future) • Optical Character Recognition (OCR) capability (future) • Automatic License Hate Alert System (ALPAS) - value added public safety benefits (future) Two of our competitors promote that they have their own cameras, but in fact their U.S. operation is required to purchase these cameras from their overseas parent companies as a profit center. 4.1.1.a.1.2.1 Intelligent Sub -Image SegmentationTM Unlike other cameras in the industry, the TC-16MP includes Intelligent Sub -Image SegrnentationTM. This feature allows for multiple sub -image definition within the main image (such as the license plate, signal head, or crosswalk signal) for automatic image cropping, post processing and OCR processing and is only possible because of the unmatched 16-megapixel resolution of the base image. The AxsisTM system ultra -high imaging frame rate provides enhanced simultaneous and multi - infraction capture capabilities. The AxsisTM TC-16MP has many feature options available to aid law enforcement, including AMBER ALERT, license plate recognition and optical character - recognition technology and police notification. nonnq American Traffic Solutions, inc. Page 41 4.1.1.a.1.2.2 Flash System The AxsisTM system requires only one strobe unit to illuminate the image across five lanes. The all -new AXsISTM DD-350V is a precision -focused, variable power, internet accessible, ultra -fast recycle industrial -grade electronic strobe unit. The flash unit is specifically designed to trigger at the same rate as our high-speed camera to enable properly exposes image sets even at a rate of 5 images per second. AxsisT°° DD-350V Variable After much research across the globe, ATS has custom powered Electronic designed its new AxsisT"' DD-350V variable powered electronic Strobe strobe resulting in better image lighting, variable strobe output, robust and fault -free operation, and self -healing capability. This electronic strobe is available in 350Ws for rear vehicle imaging. Designed with unique remote self -test and diagnostic capabilities, the DD-350V is the only self - diagnosing strobe unit in the world. It will auto -detect a failed bulb or other outages and report the failure to our Network Operations Center via an Ethernet connection for more immediate response and recovery. The DD-350V is also the only web -enabled strobe unit of its kind in the world providing single or multi -unit console control of the entire strobe network. Each component of the DD-350V unit has been vigorously tested for life cycle survival, power fluctuation compatibility and environmentai stress. In fact, it has survived long-term exposure to heat exceeding 180 degrees F while operating under extreme and repetitive strobe firing with high durable results. It is, without exception, the most robust, dependable and highly engineered strobe on the market. The AxsisTM DD-350V strobe bulb has been custom designed to ATS' exacting specifications to meet the harsh field conditions encountered by an industrial grade strobe unit. In addition to increased performance and functionality, the DD-350V comprises a smaller two- part design which reduces visible size and allows for easier maintenance on those parts of the system that usually need attention. Like the AxsisTM TC-16MP camera enclosure, the new AxsiSTM DD-350V strobe enclosure is smaller and more aesthetically attractive. The wide dynamic range of the AxsisTM camera imager chip enables the flash to operate with only as little as 200Ws of illumination output, which is substantially lower output than any competing strobe unit. The ultra -short flash duration ensures that the strobes will not startle or blind motorists. Our systems have captured millions of red light camera images with this flash unit without issue. Strobe Mounting The strobe unit is mounted on a taller pole, which will provide a better field of view and will not be directly in the face of the oncoming driver. 4.1.1.a.2 Audio Capabilities Our AxsisTr, LIVE video system records audio, along with video. Our system's optional audio capability is offered at no cost to the City of Miami. Q2009 American Traffic Solutions, inc. Page 42 4.1. f.b Equipment List Provide a list, with photos and dimensions of all major equipment comprising the system (e.g., cameras, flash or lighting units, cabinets [including generally what the cabinets contain)). Identify what equipment will be installed at an intersection with four (4) approaches and up to five (5) lanes on each approach that may require both ieft and right turn monitoring. Strong preference will be given to systems that do not require additional cabinetry aside from that which houses the cameras. All systems must be non -intrusive to roadway and/or traffic signal equipment and cabinetry. The ATS AxsisTM RLC-300 camera system is System Blends into Streetscape the most compact and least visible solution The AXS!STM RLC-300 is small and on the market today. This is an extremely sleek:, specifically designed to blend into' important issue where physical appearance and difficult technical requirements are combined. the streetscape. The entire solution is mountable to a single The ATS system is the least intrusive standard (S-1A, S14 and M2 poles) 15 to 20- system on the market from a visual,; foot fixed aluminum or galvanized steel pole. operational & environmental perspective. Our system is highly flexible and can be installed in different configurations, including on existing poles and structures. There are three visible components including a small 14-inch camera enclosure, an 8-inch strobe unit, and a 19- inch controller cabinet. The new AxsisTM TC-16 MP camera enclosure design is more compact and much more aesthetically pleasing than all other offered systems. The new camera housing combines the video and digital cameras in a sleek, architecturally interesting modern design that contributes to the streetscape any county or city. This aesthetic and revolutionary design allows for easy maintenance and installation as well as long term trouble free equipment security. Once again, ATS has proven that it has the smallest footprint in the industry and also the most appealing industrial design possible. If the City desires, we will also custom paint the equipment to match the color scheme determined by the City to blend in with the surroundings. As detailed in sections 4.1.1.9 and 4.1.1.v, the Axsis T M' RLC-300 is non -intrusive to the roadway and to the transportation signal cabinetry. The following is a list of our system equipment. n9nnq American Traffic Solutions, Inc. Page 43 Equipment Image Description Dimensions - Camera Housing The AxsisTM RLC-300 weather and vandal proof camera enclosure. This Is an easy to install and maintain housing. This housing is usually installed on the same pole as the controller housing. System flexibility allows installation on another existing pole or structure that is already available. A built-in glass wiper option is available. 14" x 9" x 13" AxsisTM TC-16MP Camera (inside the housing) The AxsisTm RLC-300 Camera is a 16-megapixel (4,872 x 3,248 pixels) ultra high resolution digital color camera with advanced features ideal for photo traffic enforcement. g° x 4" x 4.5" AxsisTm LIVE Camera (inside the housing) The AxsisTM LIVE Wireless Camera needs only a power connection to communicate with the controller, while the single AxsisTM LIVE Camera on the same pole as the controller connects directly. 7'' x 3„ x 3' -_ rarer ©2009 American Traffic Solutions, Inc. Page 44 Equipment Image Description Dimensions z..,- y. ilo�n -- =---M _ .- -- , -,a = - AxsisTM Solid State Controller (inside the cabinet) The AxsisTM RLC-300 controller is a modular system that includes a series of "Hot Swappable" industrial grade components and the AxsisTM RLC-300 Master Controller which is the "brain" that controls the entire system. The RLC- 300 controller has an Ethernet interface and a wireless upgrade port for remote access and data transmission. Data is also temporarily stored locally on high capacity AxsisTM Compact Flash Cards capable of storing thousands of images. 12" x 11" x 19" , _. jjr 5 __" r AxsisTM LIVE Controller (inside the cabinet) Each AxsisTM' LIVE controller manages up to four (4) intersection scene cameras. This controller interfaces the High Speed Internet connection, the LIVE Video Cameras, and Ultra -Large Capacity local disk storage. Through the AxsisTM LIVE controller any direction of travel can be viewed live, or recorded video can be recalled. 10" x 7" x 2" a - —sue= ei2nng American Traffic Soiutions, Inc. Page 45 Equipment Image AxsisTM System Controller Cabinet Single Pole (Houses Strobe, Camera and Cabinet) DD-350V Strobe Dimensions 1 9" x 14" x 23" 15 to 20' tall 8„x8„x8„ Modular equipment: The AxsisTM red light camera system is highly flexible. The system can be mounted on a vendor -supplied pole or on existing infrastructure as shown in the following images. The following are images of our active installations. Please note the minimal presence of our equipment in the environmental surroundings. The following is an image from a Greenwood Village installation showing our camera installation on a wall along the side of the enforced approach. Our modular camera components and highest camera resolution offer the City the most flexible installation configuration options. ©2009 American Traffic Solutions, Inc. Page 46 .larniary 96 2009 Maifnintig-ila-*-3;'-*Tfig04tAVOY Greenwood Village, CO Installation AMON ©2009 American Traffic Solutions, Inc. Page 47 nn nnnr, ATS customized the system in Greenwood Village, Colorado so that it blends into the streetscape. We painted the poles to match the City's paint scheme. The following is a picture of the Greenwood Village system. Greenwood Village, CO Installation The same approach of custom -matching the poles and equipment was applied in Sugar Land, Texas as well. Sugar Land, TX Installation ©2009 American Traffic Solutions, Inc. Page 48 �rir a AxsisTM RLC-300 with TC-16MP Camera ©2009 American Traffic Solutions, Inc. Page e anuary 2R ?mg ic_Safety CameraProgram' y� x♦_ RFPNo 119057'1 Minimal Appearance The ATS camera systems can be mounted to existing poles and structures as shown, in this case, the appearance of the system is even further minimized. Example of ATS' ability to utilize existing infrastructure and minimize environmental impact. ATS Standard Installation Using City -Provided Pole in New York City ©2009 American Traffic Solutions, Inc. Page 50 Jarman/ 20 9nn9 COMPARISON per single monitored approach ATS System single approach system Another Vendor's System single approach system Comparison between ATS and Another Vendor's System Wireless Network Antenna and Strobe Illumination Single Camera enclosure and Live Video Camera ATS Single RLC Pole Configuration ATS Installation in Texas 4.1.1.c Driver Images Does the system at any time photograph or image the driver of the vehicle? ©2009 American Traffic Solutions, Inc. Page 51 .lanuary 26. 2009 The system does not capture images of the driver of the vehicle; however, the camera system can be configured to add an additional front facing camera to capture the image of the driver if required by the City of Miami at some point in the future. 4.1.1.d High Resolution Digital Camera System Use of a high quality digital camera system with an output in excess of 10 million pixels per image is required. Proposer must detail the image quality specifications and provide real sets of infraction image examples captured in daytime, nighttime, during inclement weather and during times where sunlight is pointing in the direction of the camera. ATS offers the industry's highest resolution color cameras with 16 megapixels per camera (4,872 x 3,248 pixels per image). The super -high resolution cameras capture crystal clear, crisp images even during periods of inclement weather. The following pages compare ATS images with images from other vendors. Please note the clarity of each of our images and of the data bar and the fact that each image is a color image. irr- ©2009 American Traffic Solutions, Inc. Page 52 nc nnnn Other Vendor's Images DATE - 33ME SPEED PHASE RTZME MANE. iRN E B/22/2007 .2:.43:D0_5 1M 31 'R 31_85 3 S AP02-3 B SHEELER-AVE Q 113441 ATS Images — Day [License Plate Concealed] ©2009 American Traffic Solutions, Inc. Page 53 Scene `" 3" Other Vendor's Images DATE- _pi•mr - AMBER SPEED _PHASE 332113E ZANE FRAME 32/91200S 5:11:52_-7 AM •A:DS 16 3t 2.25 2 33 PCDb—W/B -CYPRESS -PM= TRW R. �mTTF -TERRE PATS_ .,Tr ' •s�•+. I ATS Images — Day [License Plate Concealed] �.@.j�. ©2009 American Traffic Solutions, Inc. Page 54 January 26 2009 DATE TIME SPEED PRASE xTXME Z NE TIME 12/17/2007 3:24:4R.9 TM 35 3t 0.5 . 3 .� DADA A = NASRVI1LT PIKE Ld-BIG STATION CAMP SD 12/17/2007 3:24:49.•E YM 35 1t 1 25 -2 GAO4—W B NASHVILL -PIKE SIG -STATION CAMP ItD Clear Images — Into the Sun [License Plate Partially Concealed] ©2009 American Traffic Solutions, Inc. Page 55 a��nr,./ onna ATE ,HSCHESPEED PEASE .RTIME MANE SWINE 1D/6/20D82:OO:46.A TM 11 3t 2.13 .2 .A SE19 E/B S CLDVERDALE ST @ 14T9EVE B s "22ME SPEED THESE SEINE SANE MAME . 10/6/21)DB 2:00n4B_3 PM 71 R - 29 2 .S SE14 EIS S SLOVEiD)ALE BT id 14TH AVE S Clear Images — Day — Rain [License Plate Partially Concealed] R ©2009 American Traffic Solutions, Inc. Page 56 Clear Images — Left Turn [License Plate Partially Concealed) Him` ©2009 American Traffic Solutions, Inc. Page 5 7 - _ - onno DATE TIME SPEED SHARE RTIME MANE FRAME 2/20/2007 10:25:52.2 PM 12 R 99.95 3 2. AP02-14/3 SHEELER AVE 0 115441 DATE 7210E SPEED PHASE 3iTIME TnntE FRAME 8/20/2007 1D:15:DD.9 TM 12 -R 202.7 3 B AP02—.N/S SHEELER AVE a II5481 Clear Images — Night [License Plate Partially Concealed] BlT' ©2009 American Tra fic Solutions, Inc. Page 58 lone 9nnQ DA= rite. SPEED ERASE ItTINE S.ArJE 8/24/2007 7.:57:48.1 -174 16 R 15.95 3 A 73702 11/8 SHEELER AVE ;0 1S441 DATE SEDHE SPEED ERASE xxnNE T.ANE 8/24/2007 1:57:30.5 311 16 it 18.35 3 - 8 A802-13/8 £HEELER AVE -0 1J5441 - - Clear Images — Night — Rain [License Plate Partially Concealed] 4.1.1.e Statistical Reports The system shall be capable of gathering traffic data for statistical analyses. ATS will provide reports on a regular basis to Real -Time Reports I the City. ATS will email the reports to the City, All reports are real-time and availablel or the City can directly access the reports online 24 x 7x 365. through the AxsisTM web interface. The AxsisTM VPS System provides comprehensive resources for statistical data for long-term analysis of infractions and infraction trends. The reports are grouped by Statistical, Financial, and Operational data types. ATS will confirm all reporting requirements during the initial Business Planning sessions. ©2009 American Traffic Solutions, Inc. Page 59 anuary 2R 2f1(19 The AxsisTM VPS System contains an extensive selection of sample reports to assist the City in monitoring and measuring the effectiveness and efficiency of the system. These reports include summary reports, issuance rate reports, performance reports by location, user reports, statistical graphs and payment reports. Sample reports are on the following pages. ATS will create any report the City desires to use for the red light camera program. 4.1.1. e.1 Statistical Analysis The AxsisTM camera system records real-time traffic volume data and vehicle counts by time of day and day of week. This data is loaded into the AxsisTM VPS and can be viewed as reports online, or can printed by an authorized user. ©2009 American Traffic Solutions, Inc. Page 60 Ian, !ant 9P 9 nnQ aubnussion vraena City Palice Department Photo Enforcement Division City, Slate Issuance Rate Detail Report Program Statistics Year: 2030 Document Type: ALL Violation Type: ALL r1ost Recent Violation Date Loaded: 2S161.20 T Month Citaierrs By Nstrance Date Total Viola.Gcn Evenhs 2,415 2,433 2,557 2,574 2,564 5 o5 2,455 L=ss Exceptions Outside Vernxcrs +Jonhri _ 1Jon-Ccartrollable Ee:cep€cns RoFceErcep1i2rA '52Ia ions in Queue Adjusted TotalViolate^ E o2 2,314 2,294 e.3E, 2,310 2466 2,215 3.3:a 2,440 2,524 2207 2,359 2,28_ 556 095 7 ;n ConlrollableExC dons CareraSysierr 5f na 12 32.,._ I ) c� 88 � b 34 38 3g a6 - F55. Citation; issued 2,264 2.,223 2.747 2220 2,426 7,15a 2:35.5 2,40'2 2,4Pn 2,171 2,322 210 21961 31,350 f.3ita:rmissuance ::ate _ ar12 ao ate; JAN FEB MAR APR MAY JUff JUL AUG SEP OCT t{DV DEC 7a Dail_ 2,534 2.614 2.31 S 2,453 2,368 35,053 33.559 'ear To Program To 56 81 04 174 59 100 - 56 58 74 50 56 283 E05 45 58 82 37 29 36 32 30 30 28 51 " 575 AXSiS VPS .��:ar+rrs�m�?�•��U'i�Ntttii'+'i!Sk'r�+!.�Jm'�'S??inn,,�'uff�', • �,�Y+I�' c_ C' N ' -Et 92' !a) N m O 0) c0 N ubmission1 rlena City Police rDap4trinan1 Photo Enforcement Di+ision Cil7, Ste`e Issuance Rate Detail Report Program Statistics Year: 2706 Document Type: ALL Violation Type: ALL @last Recent Violation Date Loaded: 231612:C437 Year To Program To Month JAN FEB MAR APR h1AY JUM JUL AUG SEP OCT MOV DEC Date Dale Vendor Exception EYent Delail Non -Controllable Exceptions Bad'iieaiher 1 5 3 7 3 1 - 1 21 24 FuneralPrc)e=_sion 26 31 10 12 33 31 12 1r 21 23 - 19 235 2633 No DM 1 Ma1d �71 Record 1 3 2 5 7 6 3 7 4 e 1 as 54 No Red L'ani n Picture. A 2 5 4 67 4 8 4 6 4 5 3 6 119 133 No Red 'L r• 4rt i i Picture B 1 2 1 - 1 1 5 1 - 1 2 1 16 1.8 Out of State Unavailable 12 13 16 21 5 31 _ 17 19 31 32 25 226 253 Plate Gla. _ 1 7 4 6 3 5 d . 5 Sloer Roll - R'cr11 Turn 12 1`' ° 5 2 5 22 54 1„ 10 2 13 6F,22 C1 8 2 Controllable Exceptions 15t Camera Focus - Front 5 7 32 16 5 F 5 2 6 5 17 44 161 Franc Image Vey of Position - Too Fa• 15 21 17 31 22 23 20 18 16 15 13 5 21T Front image V.-el Position- Too Near 5 1 2 7 9 ID 2 3 T 4 2 10 92 No Flash. - Front 10 20 21 31 4 2 5 67 R 9 6 129 rigger =^c: 15 16 17 13 2 15 2 9 2 3 5 T 106 Sub-Tdlal Vendor Exceptions 1Ub 14o 14,3. 2r2 lui 1Sn 8i 96 6b 112 1u1 130 1,)Fy 1639 243 144 11? 1,tT l O I TI L l7CS,15r v05- u+,�r_ noceesi , 7 0 • ND -0 P' tn o, o cn CD • Cx) tt•Libmisson L,•rteria City Police Department Photo Enforcernent,Division Oily, Slate Issuance Rate Detail Report Program Statistics Year: 20.16 Document Type: ALL Violation Type: ALL Most Recent Violation Date Loaded: 2.116•20137 Police Exception Detail Sim, Roll - Rlotri Turn Face Obt.irucled EMT1 Police .f Gov Diplomat The Dos:e to C,le Sub -I oral Police Exceptions 15 21 17 31 22 23 213 16 16 15 14 5 217 213 5 1 2 7 9 10 2 3 7 4 ty 10 62 .q? 10 20 21 31 4 . 2 5 6 7 8 9 6 129 144 15 16 17 13 2 15 2 9 2 3 5 7 106 116 ,t5 58. 1-,:t td ,!..1 50 .•-•..— _6 330 30 A biA VPS &Pis %,311i1MSfilTiglIM1StiiPtitillMtnit Kltat114&313%M- • • .• AM/4M SUCmis=icn Location 1-1 MISS1011 BLVD. jur GSEENVJA7 ST. 4-2 ATL4NT1c AVE {El 52ND ET. 4-3 liORTHE,-1! PV:tiVY 1N} q). HARTFORDASVE. 1-4 92ND ST. d51 rul HOLL'r1A'OOD 1-5 JOHN CABBOT 4V) `t0 BLUEFIELD AVE-. 1-E llORTHE N (141 v. 16TH Si. Totals: 5'iVPS City Police Department Photo Enforcement Division City., Slate Location Performance Summary Report From Violation []ate: 111i2006 Total Violation 14on- Violation Event Camera Events Rejections Related 7,000 535 370 5,000 330 230 5,550 417 29T 4,500 25n 150 5,500 350 270 2,500 140 80 30,050 2,062 1,397 To Violation Date: Camera Violations Related Still In Rejections Workflow 165 0 100 120 100 120 60 665 0 0 0 0 1t1i20U, Total Citations Issued 6,70E 4600 5.1co 5.031 Lace) 27,991 Camera Total Related Rejection Rejection Percentage Percentage 4.29% 2.30% 8.00% 2.00% 8.11% 2.10% 6.57% 2.22% 7.44% 2.13i 8.00% 2.40% 6.85% 2.21'4 Fc9.? 1 of City Police Department Photo Enforcement Division City, Stag Payment Statistics Report Payment 5tatisiics Year 23,36 Violation Type: ALL First Notices lcgued ?aid a Faid on First Notice Second Notice, Ic=ued ?r Paid on 2nd Notice Jan Feb fit al Apr May June July Aug 5apt Oct Nov Year Program Deg to eat= to Date 633 736 723 612 1,024 1,252 1.325 1.466 1,589 1,390 2.033 226E 16.071 16,071 3E2 430 535 575 797 8.36 1,1,36 940 1,283 1.272 1.722 1.504 11,163 11,163 5396 5496 8496 7436 7874 713'i 8333. 5415 7615 5774 8536 6.896 E296 6994 254 2E:5 228 155 179 2.39 173 417 321 -E.2. 247 602 3,656 2.,55�1 211 255 117 135 453 211 129 3 `6.. ; - % 164 311 149 5?1 7 6, a 3596 2=96 1544 153i 1733 1033 259 286E_ 6 h 11 tS 16,6 1 18?6 239E 8?1336 Hearing or Appeal _Pi'icler H=adnd o• aoPecl 27 27 18 32 37 -7 ,3 127 111 153 ?4 64 709 76,3 90 Paid aiiier Hearing oc Appiaal 43e -,e 246 455 454. 4'S 215 99$ 7 54 53.5 15.6 316 _„t 456 Disnvisaara �dmin ni;17115501 ar Hearing 16 12 16 22 15 12 6 14 42 53 4a 2E-3 223 14 Uiarniaeed 6' ` 2.c 290 290 25: 15� 1� 1?.S 196 2?h 0 .., 236 1Je 70i ine No' Paid No Hearing - Nol Faid 51 31 23 23 10 27 24 10 35 3' 103 ?E0 :o �annq' 11d-''NotFold 15 11 ^^-2 2 12 59 26 12 34 F4 35 0 0 Ttbrl7ai Paid 82 42 E5 1_ 22 96 50 22 52 101 4T 135 763 7E3 %NolPaid 1896 5% 896 574 23i 83/3 41,3 1314 433 5t6 216 51b Total Paid V r ' ` Ts?sl Paid 56 Paid of Total 5A7 6.32 210 643 817 1,144 1.257 1.432 1.576 1.736 1.942 2062 14.72.2 14732 8696 2336 3096 .9296 2654 75 91 963; gg:.5 9335 o?=s 9E11, 9336 c2=6 o2g6 -AISJCS.15, VPS . s.rrc�:�.rss�rixx .aurnric,�nn A^a.'a^ttt��.9Y�a"Ra..,#d "M1 ;+t,!1G9�✓#tE?;7,>�'.�V .�',N'.&'N�a .,7i9��f?'�.°. POLICE DEPARTMENT PHOTO ENFORCEMENT DIVISION Submission Criteria Location: ,Event Start Date: 11/11/2008 Event End Date: 11/1112008 t r r i to Histogram of Recorded Traffic For Study Period Traffic Count co o q CJ Violation Count Ci N C k 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Hours of Day Total Traffic by Hours of Day Lane 3 Lane 4 Lane 5- Total r: Vio's Event's Vio's Events Vio's Event's Vio's Event's Vio Rate Early Morning Hours— 00:00 AM to 06:00 .AM 0 98 1 185 1 121 2 404 4.95 Morning Rush Hours -- 06:01 AM to 09:00 AM D 614 D 834 0 58 4 0 2,032 0.00 Mid Morning Hours — 09:01 AM to 11:00 AM 0 492 1 522 1 458 2 1,472 136 Lunch Time Hours -- 11:01 AM to 02:0D PM D 792 0 1,129 1 984 1 2,905 0.34T. Mid Afternoon Hours — 02:01 PM to D4:00 PM 0 531 1 743 1 645 2 1,919 '1.04 yt�0 4 Fr Evening Rush Hours — 04:01 PM to 07:00 PM 1 963 0 -1,205 1 1,140 2 3,308 0.60 Evening Hours — 07:01 PM to 11:59 PM 2 644 2 768 I 704 5 2,116 2.36 Total 3 4,134 5 5,386 6 4.636 14 14.156 0.99 Summary of Traffic Counted by Time of Day Traffic Count o § § a:-t6 Violation Count 2022 118 0 Sx 4;" _ x aw - 1 8 - -• End Mominy Morning Bush Mid IJ.ornine Lunch Time Mid Afternoon Evening flush Evening Time of Day d i vrs 11/13/2008 2:26 PM Page 1 of 'I ©2009 American Traffic Solutions, Inc. Page 66 January 26, 2009 4.1.1.fOperating Conditions The system shall be capable of operating successfully in a wide range of operating conditions (e.g., heavy traffic volumes, adverse weather conditions, nighttime and daytime, non-standard roadway surface configurations, etc., and across five (5) moving lanes of traffic). The AxsisTM RLC-300 operates 24 hours a day, 7 days a week, 365 days a year in a wide range of conditions, whether it be heavy traffic volumes, adverse weather conditions, varied road surface configurations and across five moving lanes of traffic. The AxsisTM RLC-300 camera system accommodates a range of high quality lens options and therefore, can be adapted to even the most demanding and challenging intersection configurations, increasing flexibility to mo-itor all intersections and approaches that the City wants to enforce. The system can be configured to detect and capture infractions across five (5) moving lanes of traffic. 4.1.1.g Connection to Red Phase Signal The equipment shall provide a reliable non -intrusive, non-invasive, non-physical connection to the red phase of the traffic signal. Violation detection and camera triggering must be accomplished without any connectivity between the camera system and the Traffic Control System. No power couplings may be utilized. The AxsisTM RLC-300 has been designed to enable a completely non-invasive approach, which can detect each signal phase using a specialized remote video camera mounted to the pole outside- the-- right of way: This -specialized camera- Hs focused on the signal head in the intersection and detects which phase is active, based on which lamp is illuminated (green, yellow or red lamps). ATS currently operates this remote video phase detection system at our red light camera installations in Florida. This option is an alternative on FDOT roads as it requires no connection or infrastructure on FDOT rights -of -way. ATS is the only vendor that has comprehensive knowledge with tried and true methodology, which is currently implemented and operational at many of our Florida -based safety initiatives. 4.1.1.h Multiple Infraction Capture The system shall be capable of distinctly capturing multiple red-light infractions on each approach of an intersection. The AxsisTM camera can capture up to five images per second, which means that the system is rated to capture multiple infractions per second at each enforced approach. 4.1.1.i Three Digital Color Still Images The system must provide at least three (3) digital color still images of each violating event. The images must be taken so that the rear of the vehicle and license plate are captured and are clearly readable. The first image shall capture the vehicle before the front wheels strike the crosswalk or legal infraction limit line. The second image shall capture the vehicle after the rear axle has crossed the crosswalk or legal limit line. The third image shall depict a close-up of the license plate. In addition, the camera must have the capability to capture a short duration audio/video clip of the infraction. A single 16-megapixel AxsisTM Red Light Camera will capture two high resolution color images from the rear of the vehicle. One shows the vehicle with the front wheels behind the stop bar and the other shows the vehicle in the intersection with the rear wheels past the stop bar. ©200° American Traffic Solutions, Inc. Page 67 January 26, 2009 These two images contain all of the information needed to prosecute a red light infraction, including a clear image of the license plate, which is extracted from either of the actual infraction images — our single camera system is the only one that can extract a plate from the completion photo if the initial plate is blocked. See the image set on the following page. First rear image: The "A" shot is captured frorn the rear approach showing: the scene of the infraction including the back of the violating vehicle in front of the stop line (or crossing if desired); one or more visible red light signals; and a clear image of the license plate of the offending vehicle, all from the single, base image. Second rear image: The "B" shot is also captured from the rear approach showing: the scene of the infraction including the back of the violating vehicle after the rear axle has crossed the stop line and the vehicle has illegally entered the intersection; one or more visible red light signals; and a clear image of the license plate of the offending vehicle, all from the single. base image. License plate crop: For the Special Master and police department this is the most significant technology innovation in photo enforcement. The AxsisTM Violation Processing System will create a magnified "crop" of the license plate from one of the images for easy viewing. However. the cropped license plate close-up is not a separate image. but rather a close-up view of the original infraction image. This image can be taken from either of the two images captured. It is important to note that the license plate image is cropped from one of the main scene images that clearly demonstrates the traffic signal engaged in the RED PHASE. In contrast, multiple camera systems use a separate camera that is zoomed and trained on a specific roadway section to capture the license plate data of the offending vehicle. This zoomed image captured by multiple camera systems does not show the traffic signal engaged in the red phase and is open to challenge in court. The AxsisTM RLC-300 camera housing is fitted with an environmental shade to protect the lens area from rain and other effects that DATE TIME SPEED .PHASE .NTIME 1Je1k FNLY. 8/22/20011242:S8.6 114 11 12 8.-95 3 -A AP02-II SNEELEB AVE @ 74torR �nx 4 a DATE - Tfl - SP1:EP PHASE RT361E 1.40NE PRAM 8/22/2007 2:23100.3 YM 33: 12 11.11S 3 33 AP02-N/0 SBEELEA AVE $ 12S44/' Clear Infraction Images [License Plate Partially Concealed] ©2009 American Traffic Solutions, Inc. Page 68 January 26, 2009 can impact image quality. In addition to the still images, our system will record a 12-second full motion clip of the infraction. The video system capabilities are detailed further in section 4.1.1 .n. Flexible Camera Placement Our high powered, ultra -high resolution single Camera Placement digital camera enables the system to be Flexible camera placement, farther installed farther back from the intersection back and higher, provides a better field of stop line, up to 120 feet, rather than at a fixed view. The result is fewer blocked plates distance to meet low yield camera requirements. and obstructed views. ATS camera design offers placement and configuration flexibility to accommodate different Because of the highest resolution intersection design requirements. The flexibility camera in the industry, it allows for the in the placement of poles and distance from the taking of photographs over the typical intersection enables the camera and flash to FDOT right of way. be mounted higher on the pole. This is a key differentiation between the ATS camera and other systems. The camera placement, farther back and higher, provides a deeper field of view and the ability to catch violators over the tops of buses or trucks. The result is fewer blocked plates and obstructed views. DATE 11t42. SPEED PHASE RTIME .I.AHE FRAME DATE - TIDE SPEED PHASE RT1* 2.m FHAHE 0/29/20D6 3:59:35 PH 27 -Z D.1 2 A - - S/29/2006 3:59:35 PH 27 R 105 2 :2 SE02--neon Y low Ira 9:97aD73EQ. AYE - ..,:-. SED2_17EHF.Y HAY 77D E F412RV1E7. AVE. Ability to Capture Infractions over Bus Lanes [License Plate Partially Concealed] ©2009 American Traffic Solutions, Inc. Page 69 January 26, 2009 4.1.1.j Infraction Data Captured The system shall record data pertinent to each infraction at the time of capture. Data shall be recorded in a flexibly configured data bar that is embedded with each scene, license plate and stop bar detection images that may be used to prove the infraction. The data bar shall include, but is not limited to, the following information for each infraction: a) Unique infraction identifier incorporating the City; b) Location of infraction; c) Date (MM/DD/YYYY); d) Time of the infraction in 24 hour clock including hours, minutes and seconds; e) Elapsed time between images; f) Direction of travel; g) Traffic signal phase; h) Time into the red phase displayed in thousandths of a second; i) Duration of the prior amber phase; j) Vehicle lane of travel; k) Camera ID; and I) Frame sequence number. Each video and still camera records the date and time of day for each image that is captured. In addition to the date and time data, the system can also record: • the speed of vehicle, • time the light has been red, • posted speed, • location identifier, and • lane number, • amber phase time The data bar, which contains the infraction information, is imprinted on the still and video infraction images at the point -of -capture. Data Bar on Still and Video Images ATS' system includes a real-time matching data bar on both the A shot and the B shot and every video frame. ATS is the only vendor can imprints the data bar on BOTH the still images and the video images. The following contains sample images and data bars. Please note that additional available information can be customized for the City. ©2009 American Traffic Solutions; Inc. Page 70 January 26, 2009 Clear Data Bar The ATS data bar is clear and legible even online and on the infraction notice. Other available camera systems produce data bars that are not easily legible with a naked eye, and cannot be read either on the notice or online. Date of Violation tM/D/Y) Direction of Vehicle Color of Traffic Signal Motor Vehicle Committing Violation Timejust priorio Violation length Previous Yellow ATS A -Shot with Data Bar TrameA limier -to violation) "4- ©2009 American Traffic Solutions, Inc. Page 71 January 26, 2009 B-Shot Molar Vehicle Committing Violation Date of Violation (M/D1() Timejust priori() Violation length of Previous' Yellow Signal Phase (R=Red): length Df Red ' light Traffic lane -Of 'Violator DATE TIME AMBER SPEED TEASE PT EIE 1311E MUM 12/18/2007 11:51:313.5 ikld 3.25 11 R 2.45 2 31010z.VB 'TRAVIS .ST_ .1033STER ST ATS B-Shot with Data Bar ,..ovitimi•kR7-1.1.1:040 Ea Lanalres1414.1014:111411.11 .irsoicroicAt.310 i2JEF4AW4,-,z twazzoi lo.711.lidLif-011Do-etsitsei2031 loot' 031549 TizAti.,:l Aut.-M.4rd tail tp itthilumf111111. 2 !IT Actual Size Image and Data Bar from Other Vendor Notice frameB (shows vehicle violating) DAM TIME _IMBED SPEED DBASE WIRE ZANE 3112atE 3/11/2008 9:11:08.6314 3.-55 43 It 1.95 3 A AA01-S MD 2 @ ARNOLD RD Actual Size Image and Data Bar from ATS Notice ©2009 American Traffic Solutions, Inc. Page 72 January 26, 2009 4.1.1.k Secure Data Transmission Explain how the image and infraction data is secured and transmitted to the processing center. • Dedicated Site to Site VPN tunnel between each approach and the ATS data center, • Two Factor authentication including RSA Secure ID tag to identify users. • Granular rights based security model to limit user data access to only the actions and data authorized. • Tight controls over internal access to data storage. Logging for all actions. Chain of Custody Process ATS-has unmatched security_measures: • Multi -level firewall and intrusion detections system • NEVER had a security breach • NEVER had a virus penetrate our system • Data has NEVER been compromised • Member of NLETS — National Law Enforcement Telecommunications System • Passed numerous security audits from major, national companies and government organizations • Two -Factor Security System ATS has a defined and accepted Chain of Custody process that secures the infraction data from its point of capture until final disposition. All information and images are encrypted from point of data capture, and all camera photos and accompanying video sequences are stored and transmitted through secure media. The ATS chain of custody is the most secure in the industry. Our system security has been rigorously audited by third oarties including: We are the only vendor who can state that we have not had a compromise in our system security. Key security levels in our chain include: • Images are transmitted from the Red Light Digital Camera to the AxsisTM collection point through a 3DES encrypted VPN tunnel secured by Cisco firewall, switching and routing gear; • Dedicated high speed secure telecommunications line to each camera system; ©2009 American Traffic Solutions, Inc. Page 73 January 26, 2009 • Digital encryption at the point of image capture to eliminate electronic record tampering capabilities; • Infraction verification through digital certifications and audit trails for each system transaction; • Every transaction is documented, audited, certified and archived, resulting in a robust, secure integrated solution with permanent safeguards throughout the entire photo enforcement process from image capture to notice adjudication, all from within the ATS data center in Scottsdale, Arizona. In the event of a network communication failure, the AxsisTM Red Light Camera units have the ability to store infraction images and data locally. In the event of an extended network outage, the data can be physically collected daily by our field technicians if necessary. Our AxsisT''' LIVE video system can record and save live video streams for up to 60 days depending upon system settings and configuration. 4.1.1.k.1 Additional Information Reaardinc our Security Measures 4.1.1.k.1.1 IT Security The existing ATS production network consists of dual 15MB Internet links provided by separate Internet Service Providers ("ISP"). The ISP links are connected via 100 MB Ethernet, which terminates at ATS' exterior switch and routers. ATS has deployed two high security firewall units in failover mode as exterior firewall protection. Our architecture uses a second layer of secondary firewall devices from different manufacturers, running Checkpoint NG. The configuration provides a natural- DMZ- between each --layer of security fordevicesthat -are publicly accessible, such as client VPN connectivity, email, web server access via F5 Big-IP load balancers or SSL web portal, which securely serves up access to ATS' AxsisTM application. ATS establishes site -to -site IPSEC VPN tunnels from the roadside equipment utilizing firewall devices installed at the remote locations terminating the tunnels on a redundant Cisco concentrator located at ATS Operations Network Data Center in Scottsdale. Access lists are configured allowing access to only necessary devices for transferring images and associated data files. Images are transferred via a 3DES IPSEC VPN tunnels. All other connections are blocked. The ASA appliance provides intrusion prevention to block threats, content security modules for anti -virus and spyware blocking. ATS deploys the full spectrum of security at end points. ATS is constantly updating and increasing security of its facilities to prevent breach of security and protect ATS property and its clients' data. 4.1.1.k.1.2 Archiving and Record Retention All Notice of Infraction images will be stored in compliance with State retention laws, be transferable to a CD format or equivalent, and shall be accessible, upon request by the City of Miami's authorized representative. Infraction data and image retention is a customer defined requirement. Typically, infraction images are retained 30 days after final disposition. Once this time period has expired (per infraction), the individual images are archived or destroyed and removed from the live system. AxsisTM allows for the number of days to be configured per the customer requirement. Typically, rejected infractions are removed from the database within a day of rejection. However, these images and data will also be retained for a configurable number of days (from ©2009 American Traffic Solutions, Inc. Page 74 January 26, 2009 the 'rejection' disposition date). Once this time period has expired (per infraction), the individual images are archived and removed from the live system (instead of being purged). All infraction data will be stored on/protected by an EMC Clarion Disk Array. Built-in disk array redundancy allows for disk failure WITHOUT data loss. This EMC array also provides other redundancy -related features which allow for component failure WITHOUT loss of service. ATS has selected EMC because of its leadership position in the disk storage market segment. All infraction data will be stored within an Oracle database. Oracle's reputation for data integrity and performance is unmatched in the database technology industry. Tc further protect all infraction data, magnetic tape will be utilized. All infraction data will be backed up on a daily basis to an LT02-based tape library (ADIC Scalar i2000). This high-speed tape library provides quick/accurate backup/restore ability. In addition to local storage, special "off -site" backup tapes are produced on a weekly basis and are taken off -site for additional protection. Tape backup schedules are typically customer defined, so modifications to the aforementioned process may be modified to fit individual customer needs. 4.1.1.k.1.3 Facility Security ATS is highly focused or security of its systems and facilities. In addition to the significant security of our computing infrastructure, each of our facilities has been designed with several layers of security to prevent unauthorized access, theft or tampering of any equipment or systems. ATS' facility access control system utilizes access cards and reader technology. Each unidentified -reader- card is --assigned to a specific _employee and is encoded _with aunique number that can only be read by the perimeter entry reader system. When an active card is passed by a reader, the unique number will cause the door to unlock and allow the cardholder access to the building, based on the employee's access rights. Doors and cards are programmed to operate at specific times of the day, based on each employee's access needs and authority roles. The systems restrict access to specific doors and at specific times of the day and week. Lost cards or terminated employees are immediately deleted from the system, or "turned off" by our designated Security Administrator. In addition to facility access control, ATS has an internal and external video surveillance system which operates 24 hours a day and monitors activities within and outside the facilities. Additionally, each facility is equipped with an external alarm system. Limited employees have authority to activate and deactivate the alarms, thus further monitoring external access to the facilities during non -working hours. Additionally, the external alarm is set to page multiple individuals in our IT and Senior Management should the alarm be triggered due to entry by an unauthorized person. 4.1.1.k.1.4 Firm's Recruitment Standards ATS maintains very high standards for recruitment. Every position for which ATS hires has a detailed job description associated with it. This job description becomes a key part of the screening criteria. ATS utilizes online job boards like Monster, recruiters, employee references and newspaper advertisements as the primary means for attracting potential employees to the company. ATS has been the employer of choice in the photo enforcement industry. As such, many of ATS' hires have been people with whom our teams have come in contact over the years, as they have significant experience in the photo enforcement industry. All new hires are interviewed by multiple members of ATS with senior personnel participating in the interview process. All employment offers are made centrally by ATS' Human Resources executive. ATS ©2009 American Traffic Solutions, Inc. Page 75 January 26, 2009 is an equal opportunity employer with a diverse workforce and a certified Affirmative Action Program. All new hires are provided with ATS' policy manual which employees are asked to read and execute, indicating that they have been made aware of these policies and procedures. No employee can begin work at ATS without passing a mandatory drug test. ATS administers background checks on people at levels commensurate with their roles and responsibilities in the business. ATS utilizes ADP's background checking services which include the following: • County Felony Convictions — Investigate the applicant's criminal felony conviction record for each county of either residence or employment for the past seven years. Includes verification of the applicant's Social Security number and whether the applicant gave a valid address history. • County Misdemeanor Convictions — investigate the applicant's criminal misdemeanor conviction record for the past seven years. Includes verification of the applicant's Social Security number and whether the applicant gave a valid address history. Investigate Felony Convictions in State repositories as allowed by law — investigate the applicant's criminal felony conviction record for each state of either residence or employment for the past seven years. Includes verification of the applicant's Social Security number and whether the applicant gave a valid address history. This is helpful when the applicant has lived or worked in several locations throughout the state. ■ State Driving Record (MVR) — Driver's check of applicant for the past three years, as required by the Department of Transportation (DOT). ■ Credential or License Verifications-- Verify that the applicant -holds necessary licenses. ■ Credit History — Investigate the applicant's credit history for the most recent seven-year period. ■ Educational History — Contact educational institutions to verify educational background. ■ Employment Reference Checks — contact prior employers to verify employment history. ■ Personal Reference Check — Contact and interview references listed by applicant on his/her employment application. 4.1.1.1 License Plate Covers Explain how the proposed system can compensate for the effects of license plate covers. The proliferation of plate covers or "anti -red light camera products" have begun to impact many automated enforcement programs. However, in response to the increasing use of these illegal devices, ATS has developed a proprietary technique to reduce the effects of license plate covers and biockers. Tested and substantiated multiple times by the popular Discovery Channel television show, Mythbusters, our proprietary camera configuration eliminates loss of camera infractions due to these devices. ©2009 American Traffic Solutions, Inc. Page 76 January 26, 2009 ATS tests all available "Plate Blockers" No common product effectively blocks the plate Plate Blocker Defense 4.1,1.m Reflective Material on Plates Explain how the proposed system can compensate for the effects of reflective material on license plates. As_detailed-in section 4.1.1.1 the RLC-300 clearly captures images of license plates, even if the plates have reflective material on them. 4.1.1.n Video Surveillance System The system must provide an ancillary video and audio system as supporting information to the infraction provided by the still images. The video must be full motion at the rate of thirty (30) frames per second or greater and allow aperture adjustment. The AxsisTM LIVE video Unique Video Surveillance System r,,,AJCSESLIVE- system captures and stores separate full ATS' full motion video system is motion 12-second video "clips" of the infraction unique among competing offerings' event, showing the scene and key infraction because the LIVE system can also data. The video footage is captured and viewed search days and weeks in the past, even 1 at 30 frames per second. This video clip is if a red light infraction had not occurred, 1 integrated with the still images, and both are to review events of interest to the Police securely transmitted to the ATS data center. such as stolen vehicle pursuits,; The AxsisTM LIVE system allows the Police and collisions, carjackings, AMBER ALERTS the Special Master to confirm and validate right- or shootings that may have occurred ate on -red infractions where the violators did not the monitored intersection. make full and complete stops before turning the j corner. Features of the LIVE system include: ■ Monitors all enforced approaches and can monitor all four directions simultaneously (extra fee for a monitoring system at non -enforced approaches) ©2009 American Traffic Solutions, Inc. Page 77 January 26, 2009 • Records sound of sirens and collisions (no cost option) ■ Validates right turn infractions • Real-time viewing over the Internet for Police or engineering • Adjustable recording speed • Saves all (24/7) digital video data, not just infraction clips, for up to 60 days ■ Traffic flow and pattern evaluation for DOT Records the action of any violating vehicle and all relevant circumstances • Easy Internet access by the Special Master and Police for review ATS was the innovator of all of these features and most vendors are now attempting to follow the ATS lead by offering these features in their video systems. ATS has proven performance of this technology. Views from Multiple Angles The AxsisTt4 LIVE system can be installed to capture all angles of an infraction. We have installed such systems in Missouri and in Arizona, where cities prefer to view the infraction and all environmental factors that were present at the time of the infraction. 4.1.1.o Imaging Unit's Operation Each imaging unit's operation shall be microprocessor controlled and fully automatic. The AxsisTM RLC-300 controller is a modular system that includes a series of "Hot Swappable" industrial -grade components including: the PS-100 Power Supply; the LD- 100 loop detector with diagnostic display; the PIC-100 Piezo interface card with indicators and front panel test points; and the AxsisTM RLC-300 Master Controller, which is the "brain" that controls the entire system. The RLC-300 controller has an Ethernet interface ant a wireless upgrade port for remote access anc data transmission to the AxsisTM VPS servers. Data is also temporarily stored locally on high capacity AxsisTM Compact Flash Cards capable of storing thousands of images if network connectivity is lost temporarily. AxsisTM RLC-300 Controller 4.1.1.p On -Site or Remote Activation and Maintenance Support The system shall be capable of on -site or remote activation and maintenance support. ©2009 American Traffic Solutions, Inc. Page 78 January 26, 2009 4.1.1. p.1 Remote Activation Nighthawk Systems developed a customized wireless power control system that ATS integrated into its red light camera system. This feature aliows ATS to wirelessly activate the system. 4.1.1.p.2 Remote Monitoring Processes ATS utilizes a number of monitoring tools and processes that enable us to have constant visibility of the health and operational status of a site. By utilizing our network monitoring tools, we have "near real-time" notification of any network -related failure. We also employ the use of several tools that are run daily that provide key operational data to enable ATS to determine if the system is operating within acceptable ranges. ATS will provide copies of the daily remote inspection logs. Some of the tools and processes that are used include: 4.1.1.p.2.1 Site Connectivity • WhatsUp Tool — Web -based application that allows the real-time viewing of a site's connectivity. • RLC Site Monitoring Process — A process that utilizes the WhatsUp tool to determine site status and connectivity on an hourly basis. If any site shows a connectivity issue, ATS' Network Operations Center (NOC) engages in a series of activities to restore the connection, up to and including dispatching a field technician if necessary or working with the DSL provider to remedy the situation. 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SB A05 Controller0VB A05/AD61A07 DVR A050,055;07 Modem A05/A0614,07 Pr, ADD Conroller 1,19 Logged na,} r Reocds Confinur i ols Romer Host Host 4o0em;OSL0able/ Cm co Detce Host Host Host Host Modem /DSUCao1e; esco De -ace Host Host Host Host Hosl Modem (D0L03n12) Qs co Deere Host WhatsUp Screen 4.1.1.p.2.2 Site Performance • Video Remote Access System — Loop adjustment/field of view — Tool used to adjust video loops for car placement/accuracy • Remote Wireless Detector Maintenance — access points, car placement — Tool used for the wireless sensors to verify proper settings and car placement ©2009 American Traffic Solutions, Inc. Page 79 January 26, 2009 • Event Monitor Tool — Automated notifications at 12 AM, 6 AM and 1 PM of sites that have had no events in the past 24 hours • Loading Error Tool — Automated emails sent hourly that forward RLC-300 loading error files for review • Strobe Out Tool — Automated emails sent whenever an infraction is loaded into AxsisTM and the strobe appears to be out • RLC Exceptions Tool — Automated notifications from RLC-300 that are placed on the FTP server to alert when RLC exceptions are met such as camera failure, no events for extended duration and no light phase for extended duration • Daily Speed Summary Tool — Automated email giving previous day's speed statistical summary sent at 10 AM • No Events in Histogram Tool — Automated emails sent at 5 AM giving an alert of any speed infractions that did not have events in the five-minute histogram • Daily Load Report — Process performed by RLC team — The team uses the event monitor notifications to investigate any sites that reported that no events have occurred in the last 24 hours. Strobe Outage Report — Process where the strobe -out notifications are reviewed and field service tickets are created for strobe outages. 4.1.1.p.2.3 Automated Maintenance Online Monitoring System Our technicians monitor -the -camera -seven -days a -week utilizing -our automated maintenance online monitoring system. The AxsisTM RLC-300 has automated electronic watchdog programs running that send camera status to the AxsisTM VPS Processing Center and maintenance staff. When connected to the Internet, the camera will send regular status messages to an AxsisTM monitoring server. The AxsisTM monitoring server will record camera status for reporting and will send alerts to technicians should the status indicate that service is required. We have technicians monitoring the cameras seven days a week. Our monitoring server allows us to remotely diagnose and repair the camera system, which means that the equipment will be operational shortly after our field services team receives the service alert. The following is a list of conditions that will be monitored. 1. Internet Connection Status 2. System Controller Status 3. Infraction Count 4. System Storage Remaining 5. Infraction Transfer Queue 6. Camera Status 7. Camera Controller Status 8. Camera Exposure Settings 9. Camera Storage Remaining ©2009 American Traffic Solutions, Inc. Page 80 January 26, 2009 10. Lane Sensor Status My Network > US -Red Light Cameras > California > CC01-Controller Device Status Report Device Properties NetworkTools Active Monitor Availability CPU Utilzation Custom Performance Monitors (Device Status Disk Utilization Health interface Utilization j Memory Utilization Pinc Availability Pino Response Time SNIMIP Trap Loa State Chanoe Timeline Svsloo Entries Windows Event Loq CC01-Controller Device Details Properties Display CC01-Controller name: Device type: Host 'Host name: CC01-Controller Address Notes: Added from Discovers on Thu Aug 03 10: 17:36 2006 Attributes _ Contact: Description: Locati on Response time and Packet loss - Last 4 Hours AMOMS Screen 4.1.1.p.3 Image Quality Review The image quality team completes a daily review of every ATS location. The quality review consists of: 1. The rear camera strobe is firing at the expected output and spread 2. The rear camera is compositionally correct: Red light is in the frame, the field of view has the "A" shot in the farthest lane, and the "B" shot shows vehicle progression from the closest lane 3. The rear camera focus is sharp 4. The rear camera has proper file size and exposure settings ATS Image Quality Team 5. Check for overall cleanliness which is identified by cloudy or milky images 6. Trend Identification — Trend identifications are vehicle detection locations, lane activity or driver behavior items The staff is trained to act immediately to correct deficiencies that would compromise contracted service levels or internal quality control standards. Additionally, the ongoing image review process generates reject reports identifying camera - based rejects. The field office manager receives these reports on a daily basis, identifies the issue and rapidly resolves the issue at the camera level. 02009 American Traffic Solutions, Inc. Paoe 81 January 26, 2009 The Image Quality Department is dedicated to ongoing daily review and image review and approval and image quality sign -off for each new installation. Highly trained and seasoned professionals review image quality for each installation operated by ATS. They are constantly seeking solutions to improve image quality, analyze lane counts and maximize volume. They work closely with the Project Managers to provide cost/benefit corrective action plans to further increase customer satisfaction. Many times our IQ Department identifies problems and resolves issues through remote camera adjustments, or if not repairable remotely, issues a troubleshooting ticket to the Field Services division to get the camera fixed quickly minimizing downtime. 4.1.1. p.4 Trend Identification All trends are noted and reviewed within the AxsisTM application. The application allows fast identification of a location and lane specific data. It is used to determine frequency of non- events, lane activity and common rejections. It also allows verification of video. Video is verified for timing, exposure, field of view and focus. The image quality specialist is not the only quality review. Each infractions processor who views images in the infraction processing system has a responsibility to report any laps in quality. A dedicated mailbox has been established to reach the image quality team. Each IQ specialist has a region of responsibility with oversight coming from the image quality manager. Every emailed issue is given a severity rank, and the IQ specialist will verify that the issue is being worked on or that it will be repaired in less than 24 hours. 4.1.1.p.5 Remote Diagnosis and Correction Utilizing the tools and processes described in the remote monitoring section of this proposal, ATS has the capability to diagnose and in many cases, resolve problems remotely without requiring a technician to be dispatched to the site. Some examples of remote corrective actions are: • Adjusting car placement for video loop detection • Rebooting the system and/or individual component • Making networking connectivity corrections • Strobe illumination adjustments • Enabling/disabling the system • Triggering threshold adjustments With the ability to monitor a variety of key system operational indicators, coupled with the ability to remotely make adjustments and take corrective actions, ATS ensures that the system is functioning optimally and can quickly correct many failures without having to dispatch a technician to the site. ©2009 American Traffic Solutions, Inc. Page 82 January 26, 2009 Remote Maintenance ATS is continuously developing processes and incorporating technology that allows our Field Service team to resolve issues remotely, which maximizes system uptime and drastically reduces repair time. 4.1.1.q Self -Test The system shall perform self -test on set-up; simulate an infraction being recorded for testing; communicate error messages; record date and time of system shutdown in the event of a malfunction. During the start-up sequence, the RLC-300 performs a comprehensive self -test. The red light camera checks all vital functions of the system including the camera, aperture, light meter, data storage, internal clocks, etc. A test photo sequence is also available during pre and post deployment procedures; if either the comprehensive self -test or the internal calibration tests fail, operation of the system will be automatically suspended. 4.1.1.r Identify and Debug Malfunctions The system shall allow a malfunction to be easily identified and debugged on-line. All critical functions of the AxsisTM RLC-300 can be remotely accessed and controlled. Remote diagnostics, system parameter changes, camera adjustments and other functions are all routine activities. 4.1.1.s Multiple, Simultaneous and/or -Concurrent Infractions The system shall record event -specific evidence to substantiate multiple, simultaneous and/or concurrent infractions occurring during any red signal phase. Sample infraction images to demonstrate these capabilities are required as part of this proposal. The AxsisTM camera can capture up to five images per second, which means that the system is rated to capture multiple infractions per second. The majority of red light infractions occur within the first second of the red phase. As a result, red light runners often "platoon," or run the light side -by -side. The ATS camera and detection technology has been designed to detect and image all vehicles, even those traveling side -by - side (see the New York City image set on the following page). No other system offered is capable of this level of performance. In fact, all other systems must complete the sequence ("A" shot and "B" shot) of the first detected infraction before resetting to capture another infraction. In this case, only the first detected vehicle in a platoon would be captured. This leads to hundreds of missed infractions per camera per month. ©2009 American Traffic Solutions, Inc. Page 83 January 26, 2009 15:13:5107/17/06'M212 0.90147AL1 15:13:5107/17/061142 R 1_05148A 1_3 secondsin • r t» 1*"./ => y 1 Frame 147A captured at 0.90 seconds into red in lane 1 Frame 147E captured at 1.70 seconds into red in lane 1 Frame 143A captured at 1.05 seconds into red in lane 3 Frame 148A captured at 2.0 seconds into red in lane 3) 15:13:5207/17/06M2R2.00148BL3 15:13:51D7117106M2R1AD146EL2 15:13:52 07/17/D61112 R1:70147B11 All Six Images Captured in 1.5 Seconds with a Single Camera! Multiple and Simultaneous Infractions Captured [License Plates Partially Concealed] 4.1.1.t "Real -Time" intersection Monitoring The system shall provide 24 hours a day/365 days a year "real time" intersection remote monitoring and viewing capabilities as well as the ability to generate statistical user - defined reports as further detailed in Section 3.3 below. Further, the system shall have the ability to archive and retrieve video independent of a red light violation for a period of forty five (45) to sixty (60) days. This is very valuable for accident reconstruction, crime investigations, etc. Please provide if applicable, specific examples of customer successes utilizing this benefit. Continuous Monitoring ' Though all red light camera programs offer video, G--J Frame 146A captured at0.50 seconds into red in lane 2 Frame 146 B captured at 1.40 only ATS has the capacity to provide continuous This unique capacity is useful for 24 x 7 x 365 remote monitoring capabilities. collision, reconstruction, homeland AXSISTM LIVE system recorded video will be security and other investigations. stored locally, at the camera site for up to 60 days, and can be configured to retain longer periods. This feature is significant because all video, regardless of an infraction event, will be < C2009 American Traffic Solutions, Inc. Page 84 January 26, 2009 available to the City. This capacity is most often used by the Police Department to see and reconstruct an accident that occurred in the intersection, even when no red light infraction was involved or the results of an accident on the cross streets where the cameras are stationed. Live video images and recorded video segments can be accessed and downloaded by any authorized user via a secure Internet connection. Why is the ATS Video Surveillance System Beneficial to the City of Miami? ATS currently has 14 customers in Miami -Dade County. This benefits the City of i Miami because the City, along with our other Miami -Dade County clients, with' permission, can cooperatively view live video images of each other's intersections,] which will be helpful in criminal investigations that affect multiple jurisdictions in the! County. ATS receives more than 30 video segment requests from our cities a month, independent from infraction reviews. The video can be run in real time, slow motion or a frame at a time, which allows the Police Department to reconstruct intersection accidents or other happenings where obtaining data is difficult or not available. Ckd; to at -Ovate and use th s control AxsisTM Live Video Screens 4.1.1.t.1 Examples of Exceptional Use of Our Video Retention Capacity We have been able to provide convicting evidence in several serious criminal offenses: a gang shootout in a Houston intersection; the driver and passenger of a murder and stolen car in Arizona; and a man shooting another person at a Texas intersection. Our system also aided police with two different roadway shootings in Texas. In October 2007, a freeway shooting murder was solved by the Burlingame, California police using our video from a red light camera site in Millbrae, California (Burlingame uses a different PLC; provider). ©2009 American Traffic Solutions, Inc. Page 85 January 26, 2009 Recently, the Gallatin Police Department used our video system to capture two men suspected of stealing heavy construction equipment: htto://www.wilsonpost.com/index.php?option=com content&task=view&id=698&Itemid=15. 4.1.1.0 Synchronized Operations All system component operations must be synchronized to a single, standard, independent, external and verifiable time and date source. All ATS systems use Network Time Protocol (a national standard) to synchronize all camera systems to public time clocks. 4.1.1. v Vehicle Detection Methods The selected Proposer must propose more than one vehicle detection method (in -ground loops will not be considered). Explain the vehicle detection methods that can be used by the proposed system, including the benefits and limitations of each. Recognizing that different intersections exhibit unique geometries and special requirements, ATS offers a full complement of detection devices to address any uniqueness of a given intersection approach. Our full complement of detection technology includes non-invasive video vehicle detection or laser detection or wireless detection. All ATS detection systems are non-invasive to the road, do not require trenching or saw -cutting of the roadway and do not interfere with the City's existing loops. Why is this beneficial to Miami? Our engineering department will meet with the City's traffic engineer to discuss; the type of detection system that will be best at each of the program's installation' sites. This will further increase • effectiveness and enforcement options, for -the -City. 4.1.1. v.1 Video (Vehicle) Detection ATS operates more non-invasive video detection systems than any other vendor. More than 35 percent of our active systems utilize our video detection system. The video detection interface accepts standard cards built or the common TS2 standard. As such, unlike the proprietary video detection offered by other vendors, ATS leverages proven, commercially available detection technologies. This approach ensures that our systems are constantly updated and leverage the specific research and development investment by other specialists in the detection field. There are more than 35,000 Iteris Vantage video detector systems currently operating in North America. Video detection is more flexible and accurate than laser detection. Video Detection System [For illustrative purposes only] The combination of our technologies and our refined quality processes produce the highest infraction capture rates in the industry. Statistics show that our systems detect more vehicles and capture more (20 to 50 percent) infractions than any current system offered by a photo enforcement provider. Unlike a laser or radar system that is a direct visual ©2009 American Traffic Solutions, Inc. Page 86 ------------------ January 26, 2009 line, which can be impaired by any other vehicle passing between the beam and the violating vehicle, video detection shoots straight down on the triggering quadrant. Also, our system can be set to detect and capture infractions at slow speeds, well below 10 mph, which few other systems can do. Additionally, the ATS Iteris detection technology has proven to accurately detect vehicles at high speeds and in all types of weather. For example, our red light camera system implemented in the City of Seattle utilizes the Iteris detection system. Last year, Seattle's notice issuance rate was 92 percent using the Iteris system. Video Detection System Upgrades When upgrades are available to the video detection system, ATS is able to "send" such upgrades to the system from our Network Operations Center without actually going to the camera site. ATS has multiple triggering options allowing the City's Traffic Engineering Department to determine the detection system that will be best at each of the installation sites. This will further increase effectiveness and enforcement options for the City. The following details our wireless vehicle detection system that is available. 4.1.1. v.2 Wireless Vehicle Detectors (Optional) ATS was the first photo enforcement vendor to deploy wireless vehicle detection technology, which provides the benefits of a non -loop invasive solution and the performance of embedded sensors. This wireless "sensor unit" fits in the palm of your hand. These sensors are offered in two formats. One is applied to the top of the road surface and the other is installed ina small 3=inch round hole in the pavement. Both are mounted without any wires to or from the camera controller unit. No trenching, boring or conduit runs are required. The unit communicates wirelessly to the AxsisTM controller. We have the most experience and the most operational Wireless Detection Systems in the U.S. Our wireless vehicle detection system is currently being used in Palm Coast, Florida; San Diego, California; Covina, California; Bedford Park, Illinois; Fort Worth, Texas; Greve Coeur, Missouri and St. Louis, Missouri. The majority of our partner cities that have installed red light cameras in 2008 have selected the latest Wireless Vehicle Detection technology for the following reasons: 1.) WVD's can be installed in under 15 minutes per lane; 2.) No trenching, boring, saw -cutting or extended lane closures are required; 3.) the WVD's are more accurate than overhead video detection; 4.) Less visible street infrastructure is required; and 5.) the WVD's will last up to 10 years without maintenance. This type of detection is an excellent option for enforcement on City roads. Pictures of the sensor, the wireless access point and the installation profile are shown below. ©2009 American Traffic Solutions, Inc. Page 87 January 26, 2009 Wireless Flush Mount Sensor [The black dots in the picture below illustrate what the surface mount sensors would look like.] 4.1.1. v.3 Laser/Lidar Radar Detection Disadvantages ATS uses these technologies in its speed programs, so we are very familiar with the technology. We can offer these detection systems, but for red light camera systems we recommend our other triggering methods, such as video or wireless vehicle detection. Multiple tests have demonstrated that laser triggering is the least effective of the options available. Because the laser's beam must shoot across traffic, it can be easily blocked by another vehicle, reducing the number of infractions captured. Also, lasers are significantly less effective during poor weather conditions, At of our detection options accurately detect red light infractions in all types of weather. 4.1.1. v.4 Comparison of Detection Systems ATS has tested and had direct experience with all currently used vehicle detection technologies for red light camera triggering: embedded systems; non-invasive video detection; laser detection; and wireless technology. ©2009 American Traffic Solutions, Inc. Page 88 January 26, 2009 DETECTION 3YSTEMTVPE ADVANTAGES DISADVANTAGES Wireless Vehicle Detection System No linear cutting of the pavement. No disturbance to the landscape. Each lane installed in less than 15 minutes. Can be installed anywhere, including in the existing loops or near the loops. Does not interfere with inductive loops No additional poles or infrastructure required Water -tight and weather -resistant. Each sensor lasts for 10 years. Less maintenance and downtime leading to better overall system performance. • Slightly less precise than standard inductive loops. ■ Embedded Loops/Piezo sensors Most accurate detection system — least false triggers Accurate speed enforcement Requires linear pavement cuts May interfere with currently installed inductive loops ■ Video Detection System Non-invasive detection Proven capability No destruction of the pavement. Requires separate mounting pole Performance can be affected by factors affecting video cameras such as wind, weather and light conditions. ■ Laser/Radar • Multi lane laser provides more accurate non invasive speed results No pavement cutting No traffic mitigation for install, maintenance and servicing Mounting angles can affect detection by any vehicle passing between the beam and the violating vehicle ©2009 American Traffic Solutions, Inc. Page 89 January 26, 2009 DETECTION SYSTEM7YPE ua▪ a-7 6 )onc lilul ahoy. oy. 1u1 LoserCf F r•r. I InFI Gn,nern DISADVANTAGES [.:, turning Irorr. Wes! to IJartii obstruct` ser clur far l ar,r,. 1, 2, r: ■ Requires additional poles and infrastructure ■ Requires boring and cutting under roadway to install the laser sensor on the opposite side of the intersection from the camera ■ Front directed laser sensors installed require a direct uninterrupted shot to the vehicle ■ Camera and laser unit required for every lane — 6 mounted camera type units for 3 lanes of enforcement 4.1.1. w Tamper Proof and Vandal Proof Enclosures Red light camera enclosures must be tamper proof and vandal proof and must remain operational and perform satisfactorily during normal weather conditions. The AxsisTM RLC-300 camera housing is fitted with an environmental shade to protect the lens area from rain, snow, sleet and other effects that can cause lost infractions. This housing prevents commonly lost infractions due to stains, dirt, debris, rain, and snow which can accumulate on the camera enclosure aperture. All ATS enclosures are fitted with heating or cooling elements where necessary. The AxsisTM RLC-300 sealed -access housing is vandal -proof and weatherproof for dust, salt and sanded slush. AxsisTM RLC-300 Camera Housing The following features make it difficult for vandals to tamper with the equipment proposed. ©2009 American Traffic solutions, Inc. Page 90 January 26, 2009 liAt DAL, NDT,AlUIP.ERPRODFHD1JSING Positioned on a 15 to 20-foot`tall pole ).ntop the pole and has a minimal glass front feature Connected to the pole without a bracket Vendor Camera Bumped by a Car Backing Up Vendor Face Camera Penetrated by and Was Knocked Down Again a Few Weeks Bullets Later 4.1.1.x Infrastructure Preference will be given to systems that require the least amount of equipment and infrastructure at the intersection. Our red light camera system installs on a single pole and is the least intrusive in the industry. The video detector installs on a single pole perpendicular to the infraction line. The wireless access point for our wireless vehicle detection system installs on the same pole as the camera, which means that our system uses only one pole. ATS is the only vendor who utilizes a single pole system. As shown in the image to the right, our camera system is highly flexible and can be installed in different configurations, including on the side of the roadway and on existing poles and structures. 4.1.1.y Small Enclosures AxsisT" RLC-300 with TC-16MP Camera Red light camera enclosures must be as small as possible and use as little power as possible. (Preference will be given to systems that incorporate a non - intrusive alternate power source). State the size of the red light camera system enclosure and the normal power draw of the system, including the power usage during the flash phase The AxsisTM enclosures are the smallest offered in the industry. The dimensions of the camera enclosure are 14" x 9" x 13." ©2009 American Traffic Solutions, Inc. Page 91 January 26, 2009 The AxsisTM RLC-300 camera system uses less power than any other system. As shown below it uses less than one amp per day. ATS will use a non -intrusive power source to power its systems. Confidential Component Axsis RLC-300 Unit and Camera Cisco Router and DSL Modem Axsis LIVE DVR and camera Axsis FR-200 Flash -100 flashes per day TOTAL Daily Power Draw 200 200 300 200 900 milliamps milliamps milliamps milliamps milliamps/day 4.1.1.z Simple and Quick Maintenance Red light camera enclosures must be designed in such a fashion that maintenance and other operations can be accomplished easily and quickly without creating a public safety hazard. Explain typical maintenance procedures. ATS controllers are mounted at five feet off the ground for easy technician access. This assures quick, fast and reliable maintenance in addition to creating no public safety hazard. For camera and strobe access, ATS uses its fleet of service personnel and equipment. ATS is the only vendor with a national fleet of maintenance bucket trucks. More so, ATS is committed to a Florida -based service center to address and maintain all or state -based equipment and programs. ATS standard operating procedure includes a detailed maintenance and'repair tracking system. All work performed on each system are detailed in this log. The log identifies the date, site and status of the system and type of work performed. Work orders received by our Field Operations department are logged into three primary groups: 1. Installations 2. System upgrade / preventive maintenance activities 3. System outages / trouble tickets Installations: Via coordination with the Project Manager and the maintenance teams, field equipment is scheduled to be installed. As construction nears completion, an installation request ticket is submitted, outlining the specific details of the site. This process feeds our dispatch / scheduling system, and all the required resources (people, equipment, parts, tools, subcontractors) are scheduled for the job. System Upgrades / Preventive Maintenance: As new releases of software, firmware, or hardware become available, or as general maintenance activities need to be performed (i.e. camera adjustments, lens cleaning, flash bulb replacements, etc.), a dispatch ticket is queued to be scheduled in conjunction with either a "grouping" of upgrades, or with a repair call, to allow us to make these improvements with the least amount of disruption to the sites. There may be some upgrades which are deemed critical, in which case these requests would be placed in our standard dispatch queue with a high priority, to be scheduled as a trouble ticket would typically be handled. System Outages / Trouble Tickets: ATS "touches" every site each day in a variety of ways. We regularly "ping" the networked components of each site to assure we have connectivity to be ©2009 American Traffic Solutions, Inc. Page 92 January 26, 2009 able to receive images and video. If connectivity is dropped, an alert is triggered, and we begin the process of remote diagnosis, and if possible, remote repair. We also have our customer service and operations team review the data from each site and identify if we have problems with the images and/or video (i.e. dark image, license unreadable). Once a problem is detected, a trouble ticket is logged and submitted to our dispatch system for scheduling. Each dispatch event is assigned a priority, problem ID, and recommended remedy. We then assign a technician and schedule a repair call. Each of the above categories also has specific escalation "triggers," examples include: specific response times, schedule conflicts with resource requirements (i.e. equipment and labor), and remedy issues. In any of these situations, the dispatch team and appropriate management levels are notified, and corrective action is taken to successfully complete and close the ticket in a timely and responsive manner. Throughout the entire process, updates are made to the ticket logs, to be able to view the current status of any event in the process. 4.1.1.aa Installation and Maintenance Times Proposer shall state installation and maintenance times for a generic intersection, as well as how power is provided to the equipment. 4.1.1.aa.1 installation Time Frame and Power Assuming close coordination between ATS and the City, ATS is able to have the first intersection fully operational within 30 days of permit approval. Section 4.1.6.c contains our estimated installation schedule. ATS will utilize its own independent power source separate from the traffic signal metered service. As shown in the table in section 4.1.1.y, our system draws an average of less than 1 amp of power per day. We would like to discuss the option of tapping into an existing lighting or signal power source. We may be able to reduce our price to the City if this is made possible. 4.1.1. aa.21Jlaintenance Time Frame ATS is fully staffed in Florida and has multiple crews and locally stationed bucket trucks on call on a 24 X 7 basis. This is one of the many benefits of the large customer base ATS has in Florida. We are making a substantial investment to support these customers and Miami. However, the infrequent malfunction of equipment is usually detected and fixed remotely. This can occur even before the City has become aware. In addition, the ATS National Operations Center (NOC) will respond to all service calls 24 x 7 x 365. 4.1.1.bb Multiple Lanes of Enforcement The Proposer's system shall be able to simultaneously monitor traffic in up to five (5) lanes per approach, including turning lanes. Monitoring Multiple Lanes The standard AxsisTm RLC-300 control unit can independently monitor up to five moving lanes and two different signal phases, simultaneously with a single, camera, or dual cameras depending or)l the intersection design. The independent lane control logic enables precise detection and enforcement of different signal phases from a single camera. For example, the AxsisTM RLC-300 enables a single or dual left turn controlled by a left turn arrow and straight through/right turn lanes on a solid green signal ball enforced at the same time with a single system. ©2009 American Traffic Solutions, Inc. Page 93 January 26, 2009 4.1.1,cc Left and Right -Turn Infractions In addition to monitoring straight -through infractions, the system shall be capable of detecting and recording evidence of left and right turn infractions, regardless of vehicle speed. Explain how your system captures illegal right -turn -on -red movements. The detectors are configured on a lane -by -lane basis to be sensitive to any number of events, including illegal right turns on red. The AxsisTM red light camera system's filtering capability allows speed configuration to be set independently on a lane -by -lane basis. The camera captures two images of the event, just like other infractions. The downloaded video clip is used to confirm that the vehicle did not stop during the infraction event captured by the camera. Our red light camera systems in Apopka, Aventura, Casselberry, Palm Coast, and Temple Terrace detect and record both left and right -turn infractions. Sample left and right -turn infraction images can be found in section 4.1.1.i. 4.1.1.dd Emergency Recovery Plan Describe the proposed emergency recovery plan for the camera and equipment network, including the expected response time to equipment malfunctions both under normal conditions, unforeseeable circumstance (i.e. power outages, accidents involving the traffic poles, severe storms, hurricanes, etc.), and during emergency/disaster conditions. The work for this contract will mainly be performed at our Network Operations Center ATS Resources in Florida located in Scottsdale, Arizona and at our process operations facility located in Phoenix, ATS is fully staffed in Florida and has Arizona. In the event that work cannot be multiple crews and locally stationed performed at our Arizona facilities due to a I bucket trucks on call on a 24 X 7 basis, disaster or process overflow, transaction processing and call center operations can be transferred to our additional facilities in Philadelphia, PA and New York City, NY. ATS operates a Help Desk Organization that will respond to malfunctions under normal condition and within a disaster 24 x 7 x 365. Our on site Florida crews will make on -site repairs if necessary; however, the most malfunctions are detected and repaired remotely. American Traffic Solutions has developed a robust system, which is operated and managed at the Scottsdale Data Center. ATS fully understands the necessity to perform backup operations, provide disaster recovery services and ensure systems and data availability 24 hours a day, 7 days a week, and 365 days a year. Upon request by the City, ATS will provide proof and results of the below tests. We are prepared and protected and continually test for the following: • Hardware failure • Power disruption • Outside attacks ■ Internal attacks ■ Natural disasters ■ Human failures ■ Physical security ©2009 American Traffic Solutions, Inc. Page 94 January 26, 2009 The following describes ATS incident response plan in the event of a security breach. a. Take necessary steps to contain and control the systems affected by the breach and conduct a preliminary internal assessment of the scope of the breach. Preserve all logs, make backup copies of damaged or altered files, identify network location of affected system or systems, and identify all systems and agencies that connect to the affected system. b. All known or suspected vulnerabilities must be communicated in an expeditious and confidential manner to the Information Security Manager by physical meeting or telephone only. Information Security Manager will contact other members of the security enforcement team. Unauthorized disclosures of ATS or client information must additionally be reported to the involved information owners. Reporting security violations, problems, or vulnerabilities to any party outside ATS (except external auditors) without the prior written approval of the ATS Legal Department is strictly prohibited. c. Contacting Law Enforcement: If it is believed that the incident may involve illegal activities, ATS reports it to appropriate law enforcement agencies. 4.1.1.ee Integration with CCTV System The City of Miami would like to explore the possibility to integrate the video feeds from this project to the citywide CCTV Project. Describe how the proposed system is able to integrate with the CCTV System as described Section 3.1 of the attachment entitled: RFP 107050 Camera System Upgrade and Expansion. American Traffic Solutions is please to explore integration into existing and expanding City of Miami Closed Circuit TV Systems. Our project managers will work with Miami technicians (and your future selected vendor) to determine the feasibility of both the technology as wall as an emerging business model. ATS? has interfaced our system with many of our clients' third party applications. Currently, ATS provides a secured web -based feed from the camera origin to monitors as assigned by the jurisdiction. The monitors could be existing desktops, mobile terminals in police vehicles, or any monitor yet to be identified. As conveyed in Section 3.1 of RFP 107050 Camera Upgrade and Expansion, there is an indication there will be a monitoring function within Miami Police Department. In the current capability ATS would provide no less than a 24/7/365 feed to serve as investigative assistance and crash reconstruction. If for whatever the reason the incident occurring in the monitored intersection was not viewed live, recall is immediate and up to 60 days. Thereafter, it is available for one year at the NOC server. After one year, the video is still available through archives. All video images are available in accordance with Florida retention law thereafter. ATS has two proposed methods of integration: 1. ATS will give the City of Miami's CCTV command center direct access through an isolated network to our video surveillance center; or 2. ATS will install or allow its provider to install the City's CCTV cameras on ATS' red light camera poles in accordance with the City's CCTV specifications. Inasmuch as ATS has been the provider of choice for photo enforcement of all municipalities within Miami -Dade opting for red light cameras, we see a time where a cooperative agreement between jurisdictions could serve to provide eyes and ears regarding crimes that may have just occurred wherein a Be On The Lookout (BOLO) is active throughout affected jurisdictions; i.e. a ©2009 American Traffic Solutions, Inc. Page 95 January 26, 2009 robbery happens in Miami, and the vehicle passes through a monitored intersection in a souTerly direction; the registration for the vehicle is determined to be a Homestead address; monitored intersections along the probable route can be viewed ---either live or after the fact. Currently, ATS is selected/contracted with 14 jurisdictions in Miami -Dade County, including Hialeah, Aventura, Bal Harbour, Coral Gables, Cutler Bay, El Portal, Florida City, Homestead, Key Biscayne, Miami Gardens, North Miami, North Miami Beach and Sunny Isles Beach. 4.1.2 Infraction Processing System 4.1.2.a Best Infraction Processing System Explain why the Proposer's infraction processing system is the best choice for the City. The AXSISTM VPS Quality Assurance -: Axsis VPS- Violation Processing VIOLA' ION PROCESSING SYSTEM ATS has three levels of infraction review. System) is a full -featured and web -enabled infraction processing solution, managed and In those instances in which the infraction maintained at our Scottsdale Data Center. The ' review escalates to a supervisor review, a' system has been designed to enable image fourth level of review is provided. This review and full processing of traffic infractions ensures that the infraction will be issued: for enforcement programs worldwide. This to the correct person. application will enable authorized Miami and Police personnel to perform the processing functions from any location with Internet access 24 x 7 x 365. Additionally, our Police Review function requires about 20 seconds to process each infraction. The system security is enabled through a VPN 3DES encryption, so the Police can be confident that no unauthorized tampering or usage is possible. Image Cropping Digital Images Piaie Entry Final Reviewu• riAza Type SelecUcr. . Infraction Processing Workflow AxsisTM VPS supports the following system and service capabilities: • Field service image quality audits • Chain of Custody support • Digital image loading, image cropping and image enhancement Cltauon Gsneratlon Pay Dispute Ignore Void -= ©2009 American Traffic Solutions, Inc. Page 96 January 26, 2009 • Initial image review and license plate entry • Extensive U.S. and Canadian DMV accessibility through NLETS • Multiple Plate Types Selection Screens Routing of infractions to the Contract Administrator to review those with fictitious plates, altered plates, suspended plates or those reported stolen • Quality control image review by a second operational staff member • Citation printing and mailing • Web, Lockbox or IVR payment processing and tracking • Document Escalation / Process Serving for over -due unpaid citations / notices • Postal returned mail processing • Transfers of liability based on identification of the driver • Customer call handling and support ■ Hearing and Adjudication Support including automated evidence package generation • Inbound and outbound customer correspondence management ■ Statistical, Financial and Operational report generation • Archiving, data management and security 4.1.2.a.1 ATS Customer Service Delivery of quality Customer Service is an integral part of ATS' Customer Service and Operations Departments' objectives and is reflected in key policy documents and processes. A commitment to excellence is a fundamental theme of our organization and is supported in our "People First" philosophy. It is through continual coaching, training and support that our Customer Service Department achieves and maintains excellence. Over the past year, under the direction of Korey Hinz, Director of Operations, a quality control and assurance program has been set into place to increase efficiency, effectiveness and mitigate costly "errors" that can affect a photo enforcement program's integrity. Key elements of our quality control and assurance program include: • The automated online information help module provides a single source of information, reduces manual errors, and provides up-to-the-minute alerts and changes as needed for each of our clients. • Extensive infraction audit and quality control process. Thousands of transactions per week for processors are scored and feedback provided to increase and achieve quality and accuracy goals. New processors have double the transactions per week reviewed and scored. • The mail processors review, scan and sort all incoming mail related to each photo enforcement program. They are scored each week based on accuracy and attention to detail. F ©2009 American Traffic solutions, Inc. Page 97 January 26, 2009 • Call center personnel have hundreds calls per week digitally recorded and graded on such items as greeting, 100% call tracking, use of online information as appropriate, and correctness of response. • Even the personnel who perform the quality review of the infractions processors and call center personnel are audited. They are scored based on how well they complete the scorecards that they prepare for each person who they review and whether or not they followed the quality guidelines. The quality guidelines are the criteria by which the reviewer scores each call center personnel and infractions processor. • ATS also implements an internal appeal process for our customer service personnel. If they feel that their quality review was not accurate, they can dispute their review. At ATS, our PEOPLE ARE FIRST. • Even trash bins are checked to ensure that disposed of items are scanned, stored and appropriately documented before shredding. • In addition to supervisors, ATS implements a team lead program. These leads walk the customer service floor and are available to answer questions and assist staff on demand to further ensure accurate, timely and quality customer service. Our Client Liaison department provides a one -stop shop for the City of Miami after implementation of the program. Doug Carlozzi, who will be the City's client liaison, is at the City's disposal to assist in resolution and problem solving on a daily basis. They proactively communicate with the City's Program Manager to further insure a smooth running program with no surprises. 4.1.2.a.1.1 ATS Infraction Processing and Call Center ATS in-house worldwide customer service and infraction processing center is headquartered in state-of-the-art facilities in Phoenix, Arizona. Our call center supports 170 languages. Our customer service operations are based in the United States and are not foreign off -shore call center and operations staff. Our employees maintain a professional and customer -focused operation. Our Operations organization works seven days a week, 20 hours per day. ATS supports: • Monthly processing of over 900,000 infraction incidents • Monthly fielding of over 35,000 calls in our fully staffed multi-lingual Phoenix Cali Center • Monthly handling of over 65,000 pieces of mail Answered Service Factor Our infraction call center hours are Monday through Friday, 7:00 a.m. to 7:00 p.m. EST. 95% of calls are answered by our Call ATS provides a toll -free number, printed on Center in less than 30 seconds. This is each notice, which violators can call to obtain the best and highest service level in the more information regarding notice status, and to industry ask general notice questions. ATS CaII Center The ATS Call Center is currently staffed with experienced multi-lingual personnel. ATS provides live customer service agents who are trained to deal with every type of caller with any issue related to the infraction and program. ATS recognizes that in our business, cultural sensitivity is vital. ATS recognizes that dialects and accents vary from region to region. Because ATS ©2009 American Traffic Solutions, Inc. Page 98 January 26, 2009 operates all over the U.S. and has extensive experience dealing with Spanish speaking constituencies who originally come from all over Latin America, Cuba, and the rest of the Caribbean Basin, ATS' multi-lingual customer service representatives are specifically trained to speak Neutral Accent Spanish. Our call center personnel provide the highest level of customer service to all callers who contact us no matter what state the caller resides in. 4.1.2.b Proposer Processing Software There shall be no requirement to install Proposer processing software on City- owned/maintained IT systems. There is no requirement for the City to install our software on its systems because it is a web - enabled application. 4.1.2.c Detailed View of Information Proposer's infraction processing system shall allow authorized City personnel a detailed view of all information related to a specific infraction as well as to the Program in general. All transactions in our AxsisTM system are recorded by user and date. A complete audit trail of unusable images and reasons is maintained and available to the City. All ATS reports are accessible to the City online 24 x 7 x 365 and in real-time. 4.1.2.d Internet -Enabled System All access to the infraction processing system for the purpose of pre-processing evidence, police authorization, notice printing, payments tracking and generation of Special Master Evidence Packages shall be Internet -enabled and shall be available 24 hours a day/365 days a year for authorized users. Our AxsisTM VPS system is fully web -enabled. Authorized users will have access at all times to the system through a secure Internet connection. 4.1.2.e Infraction Processing System Capabilities The infraction processing system shall have the following capabilities: 4.1.2. e.1 Web -Enabled Access a) Web -enabled access and operation; The AXSISTM VPS is a web -enabled application. City personnel can access it using any computer connected to the Internet 24 x 7. 4.1.2.e.2 Secure Loq-In and Access b) Secure user log -in and access; The system security is enabled through a VPN 3DES encryption, so the City can be confident that no unauthorized tampering or usage is possible. Only authorized City personnel will be able to log in and access the infraction processing system. 4.1.2.e.2.1 Enhanced Two -Factor Authentication for Superior Data Security This is an optional program for cities wanting additional data security. Security built on static, reusable passwords can be easy for hackers to beat. A recommendation by the Federal Deposit Insurance Corporation (FDIC) makes this very clear; two -factor authentication is recommended to minimize identity ©2009 American Traffic Solutions, Inc. Page 99 January 26, 2009 theft. Even though the City may not feel this level of security is necessary at this time, it is important to know it is available if needed at a later date. ATS is the only company offering true security to this sensitive data. We offer, as an option, Two - Factor Authentication using the industry -standard for two -factor authentication called SecurlD® by RSA. RSA SecurlD® two -factor authentication is based on something you know (a password or PIN) and something you have (an authenticator) —providing a much more reliable level of user authentication than reusable passwords. SecurlD® is used by over 15 million people at more than 18,000 companies worldwide. ATS' SecurlD® Authenticator functions like an ATM carcl. Network and desktop users must identify themselves with two unique factors, something they know, and something they have, before they are granted access. The ATS SecurlD Authenticator: ■ Authenticates users at network, system and application and desktop levels ■ Secures internal and remote network access • Is compatible with leading remote access servers, wireless access points, web servers, firewalls and VPNs • Is easy -to -use, industry -proven technology ■ Is designed with industry -standard technology ATS will provide each authorized user with its own ATS SecurlD® token for use to gain access to the AxsisTM VPS Violation Processing System application. This feature will give the City the ultimate sense of security knowing that only authorized users will be able to access the AxsisTM VPS Violation Processing System. 4.1.2. e.3 Infraction Loading c) Automatic presentation of images and data captured by the camera system onto review PCs; AxsisTM Login Screen ©2009 American Traffic Solutions, Inc. Page 100 January 26, 2009 4.1.2.e.3.1 Infraction Loading and Image Cropping Police Review Citation Generation Infraction Loading and Image Cropping Step The first step in the process after automatic data retrieval is image cropping and tuning. Unlike other vendors which use a separate plate camera, the plate image is extracted from the original full scene image, ensuring the integrity of the image set and chain of evidence. ATS infractions processors will perform this step in the process. Quality Assurance Note: Unlike many other solutions, AxsisTM VPS will not allow infractions to be loaded that do not meet minimum data quality standards. These types of safeguards will maintain the credibility of your program and keep news organizations focused on the positive benefits of your program. Ten- -= Image Cropping 4.1.2.e.3.2 Plate Entry Plate Entry =tits Plate Entry Step Police Review The next step in the total quality process is the image review process called Plate Entry. The infraction data and images are automatically forwarded to the ATS Infraction Data Entry ©2009 American Traffic Solutions, Inc. Page 101 January 26, 2009 � �'s>���?�"T. ice,-•�iYC. Specialist by the AxsisTM system based on the infraction date; the oldest infraction is always provided to the reviewer next. Quality Assurance Note: The AxsisTPlate Entry Screen includes an integrated database of license plate sarnple images for every state in the U.S. and Canadian Provinces. As such, Image Review Specialists can compare the official sample plate colors and letters to the infraction image to provide better quality assurance for the City and reduce mistakes that lead to wrongly issued notices. Image Cropping 4.1.2.e.3.3 Motor Vehicle Registration Data Acquisition/NLETS Certified Police Review Citation Generation Vehicle Registration Data Step This step in the process of owner registration data is obtained automatically and without manual intervention by ATS staff or the City utilizing an automated online and real-time interface established with NLETS (National Law Enforcement Telecommunication System). In addition to the NLETS portal, ATS also uses and maintains direct connections with DMVs across the country. We also have relationships with third party data providers and data mining service providers for skip tracing services. We process thousands of infractions every day for our customers in 20 states, each of which also generate scores of out-of-state infractions and record requests daily. Our hit rate is entirely dependent upon the quality of the data provided by each individual DMV. The current rate is in excess of 95%. Our NLETS Strategic Partner certification was granted in May 2006. A copy of our certificate is on the following page. We were the first certified NLETS Strategic Partner in the photo enforcement industry, and have added DMV interfaces for 18 states and one Canadian province to the primary NLETS portal. It is important to know that the NLETS portal simply enables the approved vendor to access other DMV databases. Each state DMV interface still requires specific, individual integration and testing in order to access data from that state. Through NLETS and other direct and indirect interfaces, we access data from all 50 states. ©2009 American Traffic Solutions, Inc. Page 102 January 26, 2009 PouJEred B129) 5 Niets, The International Justice and Public Safety Network Niets Strategic Partner cesigriation 1s approved by jhe 4i?}s f Directors to American Traffic Solutions, Inc. (Fry the sofa po ose of iprov3d j_ -.cure, tirrrT v and ocourafe motor venicie aiion data far The (ow .enicxvE rrenf cOT TTUnify via tfNet ysfe_rrr ono' Tie-NA/ark) 2 G*anis : May 12. 2 Sieve n.E. [o r i tor. NieEs For tie Strlt^_L'i: =tin Pitcnnac't Z ;=art 1G2.?i 01-_;3k. ©2009 American Traffic Solutions, Inc. Page 103 January 26, 2009 4.1.2.e.3.4 Tye Selection — — J Irnage Cropping Plate Entry Final Polite Review Citation Generation Type Selection Step If multiple registration data is returned by the DMV, then the infraction image is moved to the Type Selection process. Here, our Quality Assurance Specialists have access to decision support tools to show every plate and the rear images of every vehicle brand and make. Because the AxsisTM RLC-300 camera captures data with such high resolution and color, day or night, the make and model information is more easily apparent on the captured photos. Sometimes, state DMVs will return multiple registrations for a single plate and the AxsisTM VPS system allows the Quality Assurance Specialist to select the appropriate registration or to revise and resubmit incorrect license plate information. 4.1.2.e.3.5 Final Review Image Cropping Citation Generation Final Vendor Review Step In the Final Review step, a second A T S Quality Assurance Specialist performs a final review of the infraction images and verifies that the vehicle license plate, registration information and vehicle information matches the vehicle shown in the images. ©2009 American Traffic Solutions, Inc. Page 104 January 26, 2009 4.1.2. e.4 infraction A,nproval d) Easy review of infraction evidence; Image Cropping Plate Envy 1 ets Citation Generiion Police Review Step Authorized City and Police personnel shall have the final review of all infractions and their images. Using any computer connected to the Internet over a VPN connection that will be implemented between ATS and the City, assigned City personnel can view, approve or discard any images of infractions. This process averages 20 seconds per infraction. The system security is enabled through a VPN 3DES encryption, so the Police can be confident that no unauthorized tampering or usage is possible. At Police Review, if the infraction is un-actionable, then the authorized personnel will select the appropriate reason and reject the infraction. A complete audit trail of rejected image reasons is maintained. Sample AxsisTM VPS Police Review Screens are on the following pages. ©2009 American Traffic Solutions, Inc. Page 105 January 26, 2009 The number of infractions remaining to be processed at the Police Review screen is shown above the selected image. CITY OF APOPKA, FL VIOLATION PROCESSING Hide Navigation Overview 1 Overview 2 Violation Coulic I „, DATE 'TIME - .PEED PHASE MIME SANE FRAME 8/22/2007 2:42:58.5 PM 16 It 9.95 3 71 AP02 3t19 SBEELEA AVE 8 130442 .1151 SAMPLE State: I FL w' Plate: I94 sa —Select Reject Reason--;-.- -`�UPFRtEU1EW Violator Information n Commercial Last: iSM)TH Address 1: Address 2: L - Zip: 132773-0300 - - `1 Vehictelnformatlm-:. _.. VIN #: RTE.____ .—____ ----,I Year:12005 Make: ILINCOLN I Model: !AU confidential & Proprie rY Plate RO1 'r F*tf `1lUE0E7fS5i8R1''. First:l.IOHN City: ISANFORD Axsis VPS i 734 WAIN STREET. Middle:00E State:)FL.J Style IAD Color: Mni1 Li:! II OHI. :. G1a,m C.o r LGGOUT Image/Video Controls Gamma ❑All Violation Information Type: RED LIGHT VIOLATION Date/Time: 8/22/2007 2:43:00.6 PM Location: N/B SHEELER AVE (it US441 Notes' Police Review Screen — A Shot [License Plate Partially Concealed] [The data on the screen was modified to protect privacy] ©2009 American Traffic Solutions, Inc. Page 106 January 26, 2009 CITY OF APOPKA, FL VIOLATION PROCESSING Hide Navigation Overview 1 Violation Count: Y.OnF .._fu1:GE `il_fr ffi LOGOtII ► "�/10_I26DI1�VD► OW 4► iDcument.1Y1anli9B of * Thatunte ' :54):6119u . Overview 2 DATETIME SPEED PHASE RTIME SANE MIME 8/22/2007 2:43:00.5 PM 11 It 11.85 3 It AP02 N SIIEELER AVE a IIS441 0,11151 NAM SAMPLE State: [EL ft6 Plate: ---Select Reject Reason—;' =3UPERiIEftIEW� i Vieleto ranfo rmation - - O Commercial Last: iSmilmi Plate ROI First:'JOHN Address 1: 11734 MOIN STREET - '.I City:ISANFORD - Address 2: [- - -� Vehicle Information VIN X:ITTE._-_ - Make: ILINCOLN ucfiderttial & proper Axsis VPS Zip:132773-0000 Year: I2005 Model: IAU Middle: UOE State: FL Style 140 Color: Will Image/Video Controls Gamma Li All Violation': Information_ Type: RED LIGHT VIOLATION Date/lime: 8/22/2007 243:00.5 PM 1 Location: N/E SHEELER AVE Co U5441 Notes Police Review Screen — B Shot [License Plate Partially Concealed] [The data on the screen was modified to protect privacy] ©2009 American Traffic Solutions, Inc. Page 107 January 26, 2009 CITY OF APOPKA, FL VIOLATION PROCESSING ?`r MOH( :.Q,ANGE Cuua LOGOu1 , . i• .bf III t • I4 A►'- •11L-ft urlt .-'I i.911 3►r , , q} ►. ��� ❑ i �. ' • 1 .'>' Hide Navigation Overview 1 Overview 2 Violation Count: SAMPLE State: I FL w j Plate: l I94V . - ---Select Reject Reason - !Violator: Information'' [� Commercial Last: IsMgH, _ Address 1: I1234 NON STREET Plate ROl First: IJOHN City: ;SANFORD Address 2:I `. `.j Zip:132773-0000.' -Vehicle Infortrtatlan Make: 'LINCOLN confidential & ProPrietary _4*is VP5 Middle: JOE State: FL Year: I2005'>-:. -� Style l4n Model: lAU Color: rhg Image/Video Controls Gamma u'All TT Violation Information Type: RED LIGHT VIOLATION 111 Date/Time: 8122/2007 2:43:00.5 PM Location: N/E SHEELER AVE Cm 1.15441 Notes Police Review Screen — License Plate Close -Up [License Plate Partially Concealed] [The data on the screen was modified to protect privacy] ©2009 American Traffic Solutions, Inc. Page 108 January 26, 2009 The Police Review screen also provides a cursor -over pop-up which effortlessly pops -up a larger image of the selected image. When the cursor glides over the magnifying glass, the selected image immediately pops up and overlays the screen. No clicking is necessary. A sample is shown below. CITY OF APOPKA, FL VIOLATION PROCESSING ,k HOni :-cn4FG:0.1YF ii LOG01.17 1 i�"�>~`� �'�1�'^;�cu .•ui=oa i=ur-iu=lu=t Hide Navigation Overview 1 Viol SAMPLE State: 1 FL _v=. Plate: Overview 2 1194VS Plate ROI ,-Select Reiect Reason--: =IPIIEIAI Violator. Information:-- ❑ Commercial Last: ISMfiH _ Address 1:112234 MN STREET �IIEt1E�ISiDRY-' First: [JOHN -: City: ;SANFORD Middle: 0oE State: FL Address 2: -) Zip: 32773-0000 'Vehicle Information .. VIN x: JTE-.- ----i Year: 12005:. - l Style I4o Make:ILINCOLN - Model:IAU - - l Color�� coofidental & ProPfle r' Azsis'VPS Image/Video Controls DAII r� 3RE11ERT`'_ - nformation e: RED LIGHT VIOLATION iq e: 8/22/2007 2:43:00.5 PM I n: N/F3 SHEELER AVE @ U5441 Police Review Screen — Pop -Up Image [The data on the screen was modified to protect privacy] ©2009 American Traffic Solutions, Inc. Page 109 January 26, 2009 Authorized Police personnel can review and accept or reject infracticns in AxsisTM VPS. The Officer can select a reason for rejection from a pull -down menu. Below is a sample screen shot. UCEUSEriME SAMPLE State: j.IL':I Plate: Plate Type:1 Regular ----Select Reject Reason-- BADWEATHER CAMERA - DIRTY LENS Violator Informatic0pMERA FOCUS - REAR CRO55 LANE TRIGGER ❑ Commercial DMV -ADDRESS MISSING -UNAVAILABLE Last. DMV-:NO MATCHES DR RECORD5. EMT/POLICE/FIRE/GOV/DIPLOMAT Address 1: illinnEUFLAGMAN J WAVETHRU' FUNERAL PROCESSION Address 2: ILLEGAL RIGHT-HAND TURN. LANE CHANGE -ND EVNT Vehicle Informatio1LIGHTING - FLASH DID NOTTRIGGER RE LIGHTING- LOW _LIGHT - NO PLATE ID YIN NO VEHICLE PRESENT OTHER Make: CHEVROLPLATE'= NO PL.A l E':TEMPORARY PLATE PLATE- STATE UNREADABLE OR NON US IDEATEOVERE CPOSEG SUN-7R FLA fl 4DI(I & PLATE UNREADABLE;/' MARRED PLATEIVEHICLE OBSTRUCTED; REAR AXLE ACTIVATION'- TRUCKS REVERSE LANE TRIGGER._ Aft SLOW ROLL- RIGHT TURN ARUM- ILS VPS STOLEN PLATE c_.... c_s_1rr TJSTOP :BAR 'NOT PAINTEDNISIBLE TOO CLOSETO.SITE TRAFFIC SIGNAL- GREEN OR YELLOW TRAFFIC SIGNAL- NO RED LIGHT TRAFFIC SIGNAL-- RED WITH VELLOWAFT" NOTENFORI Meddle: State: IL Style Color: UTILITY -:i Hf 27i Police Review Screen — Reject Reasons [The data on the screen was modified to protect privacy] 4.1.2. e.5 Image Review e) Ability to both "play" full motion video (with audio) and view multiple scene and plate images; f) Ability to view each image as a full screen enlargement with a single click; g) Ability to view all original recorded images of the infraction; The City can view the infraction video (with audio) as well as images of the infraction at every step in the AxsisTM VPS. ©2009 American Traffic Solutions, Inc. Page 110 January 26, 2009 4.1.2.e.6 License Plate Crop h) Ability to 'crop" a license plate image area from the multiple -image license plate set to establish vehicle ID, and subsequently "copy and paste" the cropped plate area image onto the notice; The AxsisTM Violation Processing System will create a magnified "crop" of the license plate from one of the images for easy viewing. However. the cropped license plate close-up is not a separate image. but rather a close-up view of the original infraction image. This image can be taken from either of the two images captured. This is a significant and unique feature because it provides a better prima facie legal basis which is critical to the Special Master's hearing process. It also eliminates the need to synchronize one camera with another camera to capture the full resolution license plate image. When the notice is printed, the cropped license plate image is included. 4.1.2. e.7 Accept/Reject Infractions i) Ability to "accept" or "reject" infraction sets and record rejection reasons; Our system is compliant with this requirement. During each step in the infraction processing workflow, the user can accept or reject infractions. VPS keeps track of the rejections and the reasons for the rejections. A sample screen shot of the rejection reasons is in section 4.1.2.e.4. 4.1.2.e.8 Warning Letters j) Ability to generate printed warning letters and mail to registered vehicle owners during the first ninety (90) days of the Program; The AXSISTM VPS will create and print warning letters during the City's established warning period. 4.1.2.e.9 Infraction Notice Generation and Mailing k) Ability to automatically generate printed infraction notices to mail to registered vehicle owners; Irnaae Cropping Plate Entry Notice Generation and Mailing Step ©2009 American Traffic Solutions, Inc. Page 111 January 26, 2009 Once each notice has been approved at the Police Review step, the AxsisTM VPS System then automatically issues a notice in accordance with the City's defined time frame for notice issuance. The following page is a sample notice. Please note that the information on the notice has been modified to protect the owner's privacy. If the City desires, ATS will provide bilingual citations. 4.1.2.e.9.1 Bad Address Notification The U.S. Postmaster is instructed to forward the notices to the new address. Undelivered mail is researched for better address information and resent. ._r C2009 American Traffic Solutions, Inc. Page 112 January 26, 2009 City of Apopka Traffic Light Safety Program 112 East Sixth Street Apopka, FL 32703 APOPKA, FL ON/ (Dale) 08/22/2007 AT TIME 02:43 PM AT LOCATION NIB SHEELER AVE @ US441 NAME (FIRST, MIDDLE, LAST) STREET ADDRESS CITY APOPKA STATE FL ZIP CODE DID UNLAWFULLY III OPERATE/DRIVE p PARK V H C_ ' L YEAR 2000 MAKE LINO MODEL AU STYLE 4D COLOR WHI _ ..._ _L_._. _ I - NUMBER 194V. STATE FL YEAR 2000 DID THEN AND THERE COMMIT THE FOLLOWING OFFENSE OF THE CITY OF APOPKA TRAFFIC LIGHT SAFETY ACT, THE RECORDED IMAGES RELATING TO THE VEHICLE STATED ABOVE ARE EVIDENCE OF A: RED ZONE INFRACTION (Failure to stop at a red light) IN VIOLATION OF: Ordinance 1813 (SECTION 78-84) RSM APPROX SPEED ORD 11 MPH Apopka Police Department Badger Date 08/24/2007 THE APOPKA POLICE DEPARTMENT, BASED ON THE INSPECTION OF THE RECORDED IMAGES, CHARGES THE VIOLATOR WITH A RED ZONE INFRACTION AND A: CIVIL PENALTY FINE OF $125.00 Issue Date 08/29/2007 CITY OF APOPKA MUNICIPAL NOTICE OF VIOLATION / INFRACTION NOTICE # 05107000c PIN # Amount Due: $125.00 Due Date: 09/19/2007 DATE T NE SEED PU Wea 3aT324E.95 38E S.8NE FtLaaae 8/22/2007 2:42:58.4 PM 11 'R -9.95 3 A AP02 N/B 58EELER AVE 0 1.184411s-_ Pay with your Visa or MasterCard at www. Violationinfo.com or mail your check or money order with this coupon to the address below mom VISA I Make your check or money order payable to the City of Apopka. DO NOT MAIL CASH. )1 Write the Notice # on the front of your payment. Insert this tear -off coupon in the enclosed envelope with the address (at the right) showing through the window. You must respond with either a payment or a hearing request before the Due Date NAME: DUE: 09/19/2007 NOTICE #: 05107000c VERSION: 1 ISSUED: 08/29/2007 PLATE: 194V. STATE: FL TYPE: City of Apopka Florida Traffic Light Safety Program PO Box 742503 Cincinnati, OH 45274-2503 irlr1ltl1l11lltll11lltlt�lt�111,Illl1Lt,tllltllltlll111lllLl AMOUNT DUE: $125.00 4.1.2.e.10Archivina and Record Retention I) Ability to store and archive all processed infraction evidence into a secured database; All Notice of Infraction images will be stored in compliance with State retention laws, be transferable to a CD format or equivalent, and shall be accessible, upon request by the City of Miami's authorized representative. Infraction data and image retention is a customer defined requirement. Typically, infraction images are retained 30 days after final disposition. Once this time period has expired (per infraction), the individual images are archived or destroyed and removed from the live system. AxsisTm allows for the number of days to be, configured per the customer requirement. Typically, rejected infractions are removed from the database within a day of rejection. However, these images and data will also be retained for a configurable number of days (from the 'rejection' disposition date). Once this time period has expired (per infraction), the individual images are archived and removed from the live system (instead of being purged). All infraction data will be stored on/protected by an EMC Clarion Disk Array. Built-in disk array redundancy allows for disk failure WITHOUT data loss. This EMC array also provides other redundancy -related features which allow for component failure WITHOUT loss of service. ATS has selected EMC because of its leadership position in the disk storage market segment. All infraction data will be stored within an Oracle database. Oracle's reputation for data integrity and performance is unmatched in the database technology industry. To further protect all infraction data, magnetic tape will be utilized. All infraction data will be backed up on a daily basis to an LT02-based tape library (ADIC Scalar i2000). This high-speed tape library provides quick/accurate backup/restore ability. In addition to local storage, special "off -site" backup tapes are produced on a weekly basis and are taken off -site for additional protection. Tape backup schedules are typically customer defined, so modifications to the aforementioned process may be modified to fit individual customer needs. 4.1.2. e.11 Image Retrieval m) Ability to access any stored infraction image from the system's database subject to agreed archive rules; The City can access any infraction image stored in AxsisTm VPS 24 hours a day, seven days a week. 4.1.2. e.12 Evidence Packaaes n) Ability, upon request, to immediately view Special Master Evidence Package image sequences displayed as video or as individual high resolution still shots, or send images to print locally; The customer service functions within AxsisTM VPS places all of these requirements and more at the immediate access of the Police Department and Special Master. ATS will provide online access with a secure login ID to our AxsisTM system where authorized City personnel and the Special Master can view and reproduce evidence packages in real-time from the AxsisTM system. The AxsisTM system will be configured to produce an electronic Evidence Package which includes the infraction images and data, all issued and disputed notices, violator history, a ©2009 American Traffic Solutions, Inc. Page 114 January 26, 2009 :yam x� correspondence file, payment history, and any other relevant documents (such as letters from the defendant) that may be included in the file two weeks prior to each scheduled hearing. The Evidence Package is an Adobe PDF file that can be passed to the Special Master for reference during the hearing. The following shows how this is completed. Enter the Document Management Tab and select Evidence Documents CITY OF APOPKA, FL VIOLATION PROCESSING Document n Search by Document Number Document #: Document Type: Ci Notices J Warnings ce dental 6 hWfir' Azsis' v PS o1atwnWorkRoW . . DocumenE`t anagement *'3 pOTiB 3)orumera3ear4! Coo 1--nerc=r: Tra,ri-- G,.t10 ,._. .- __ L_-_,Tr_ . Document Management Tab ©2009 American Traffic Solutions, Inc. foi HOME ..61A1GE DENT fit LOGOUT Page 115 January 26, 2009 Enter the Document Number (Notice Number) CITY OF APOPKA, FL VIOLATION PROCESSING HOME I.ChAlIGE CUErif LOGOIll • I 4.. -in :11; if A -tii• tg n • Document # Name Plate Search by Document Number Document #:10512345578901 1 Document Type: €) Notices 0 Warning! cafieettii & VPS Document Number Screen [Data modified to protect privacy] The Evidence Documents necessary for the City's program will be presented and can be printed or downloaded. As shown in the screen shot below, the evidence package will include all necessary documents, the still infraction images and the associated video clip. CITY OF APOPKA, FL VIOLATION PROCESSING 'ETI HOME Z.CHAJCGE LULUT LCI-GOlft 111 Ei WY. - '• s -7;1 ‘ Document # 10512345678901 2:) Search Window... violators Name: JOHN JoE SMITH EInclude Video ElInclude Raws <- Go back to Document History DOWT • Run Report.FIRST NOlICE . _ FLAPO _ SINGLE FIRSTNOTICERPT 08/24/07 _ R Run Report CAMERA LOG 1 REPORT_CL.RPT 08/24/07 Run Report VIOLATION DATA REPORT 1 REPORT VERRPT 08/24/07 ccafidental FroPrietal AVPS :LDUE raffi, Evidence Package Documents [Data modified to protect privacy] ©2009 American Traffic Solutions, Inc. Page 116 January 26, 20-0-9 Document* Imo, _ii0d Search Window... Hearing Location: I' HAZELWOOD. POLICE DEPARTMENT Office OF the Proeecutor415 Elm Grove lane Hazelwood, MO 63042.IV Hearing Type:1REVIEW 8V Heann9,6/26/2007 -. Date/Time: Heanngl. ENGLISH Language: 4.1.2.e.12.1 Hearing Scheduling Screens In addition to generating Evidence Packages, AxsisTM has the ability to manage the definition of the Special Master's schedule, manage hearing requests, schedule hearings and appeals, and issue Hearing Notification Letters. AxsisTM also provides the ability to present all the infraction information online, the ability for the Special Master to enter the adjudication results securely via a web browser interface and generate the Notice of Determination. The following are screens from the hearing scheduiing function. June,2007. Today Sun Mon Tue.Wed Thu Fn-:Sae' 22 4 5 6 7 8 1C 11 14 15 :6 24 1i 18 19 20 21 22 125` 25 27 28 29 31' Select date ocinne[1teNum Select Select Select .Select, Select Prev Document# I I IL No wild card search. Exact document number required. Vi ionlrifurmatwn- .. -Document: " - _.... ... Name Address: City: ST LOUIS State: MO Zip: Intersection: DE MCDONNELL BLVD 8 LINDBERGH DateJTmer3/13/2007 12;47:35 AM Amount Due: 6100 Violatr Znformatwn• State: MOIMINIMIE Make: MITE Model: Year: 1997 Color: Vini (; (a l l`i 1(2{-I11Ih4l !I09:00 V' 3C�D11LE�Aitd1G 9:00 AM REVIEW 9:00: AM - REVIEW -9:00 AM REVIEW 9:00 AM REVIEW 9:00 AM REVIEW Hearing Information Hearing Date: 6/572007 Hearing Time: 7:00 PM Lacation:•--: select Location-.- Revsewer:l--; select Reviever Reason: i---select Reason:-.- Dspo tie .,--select Dis pos Itl -• lY-I °'I op rivIory .I Wage court Cost [I Court Cost:', Notes: Hearing Scheduling Screens [Data blocked to protect privacy] ©2009 American Traffic Solutions, Inc. Page 117 January 26, 2009 is Safet 4.1.2. e. 13 Reports o) Ability, upon request, tc immediately view and print standard and/or user -defined reports; ATS' system has built-in standard reports that Real -Time Reports are accessible online by authorized users from All reports are real-time and available the City at any time. online 24 x 7 x 365. The AxsisTM VPS System provides comprehensive resources for statistical data for long-term analysis of infractions and infraction trends. The reports are grouped by Statistical, Financial, and Operational data types. The City can receive reports by email or directly through the web interface. ATS will confirm all reporting requirements during the initial Business Planning sessions. The AxsisT" VPS System contains an extensive selection of sample reports to assist the City in monitoring and measuring the effectiveness and efficiency of the system. These reports include summary reports, issuance rate reports, performance reports by location, user reports, statistical graphs and payment reports. 4.1.2. e.14 Secured Access Control and Audit Trails p) Secured Access Control and automatically generated Electronic Audit Trails; and The system security is enabled through a VPN 3DES encryption, so the City can be confident that no unauthorized tampering or usage is possible. Only authorized City personnel will be able to log in_andaccess the infraction processing system._ AxsisTM maintains a complete audit trail of user access and activities that authorized City personnel can view. 4.1.2.e.15Encryption and Decryption Management q) Encryption and decryption management. This is detailed in section 4.1.1.k. 4.1.2.f Preparation and Mailing of Notices The Proposer shall perform the following essential functions: a) Preparing and mailing one notice letter for all chargeable infractions to registered vehicle owners. b) Preparing and mailing a second notice for any infractions that remain unpaid as of their due date. c) Upon notification by City, preparing and mailing Notices of Hearings to violators whose fines are not paid within thirty (30) days of mailing of second notice. Our AXSSTM VPS system can be programmed to generate as many notices as required by the City, based on criteria (e.g., non-payment and no scheduled hearings within a specified time frame). If the original notice letter remains unpaid as of its due date, AxsisTM will automatically issue a second notice. If the fines are not paid within 30 days of mailing the second notice, AxsisTM will automatically send a Notice of Hearing. ©2009 American Traffic Solutions, Inc. Page 118 January 26, 2009 4.1.2.g Notice issuance Time Frame Infractions for which registered owner data is available shall normally be issued within seven (7) business days after police review and certification of the incident. Initial notice letters described in Section 3.2.6(a) shall not be sent until Proposer is advised to do so by the City. Once the infractions are approved by the Police Department and the City has advised ATS to send the initial notice, notices of infraction are generated by the AxsisTM Violation Processing System and mailed to the owners' addresses. Flags within the system will be set to ensure that notices are mailed within the seven business day time frame defined by the City. 4.1.2.h Vehicle Registration Information Explain system for obtaining vehicle ownership information so that Notices of Infractions are sent accurately and reliably to registered owners of vehicles committing infractions, and the role, if any, of the City in obtaining or confirming that ownership information. AxsisTM VPS automatically obtains owner registration data without manual intervention by ATS staff or City staff utilizing an automated online and real-time interface established with NLETS (National Law Enforcement Telecommunication System). Our NLETS Strategic Partner certification, which was granted in May 2006, is in section 4.1.2.e.3.3. We were the first certified NLETS Strategic Partner in the photo enforcement industry, and have added DMV interfaces for 18 states and one Canadian province to the primary NLETS portal. It is important to know that the NLETS portal simply enables the approved vendor to access other DMV databases. Each state DMV interface still requires specific, individual integration and testing in order to access data from that state. In addition to the NLETS portal, ATS also uses and maintains direct connections with DMVs across the country. We also have relationships with third party data providers and data mining service providers for skip tracing services. We process thousands of infractions every day for our customers in 15 states, each of which also generate scores of out-of-state infractions and record requests daily. Our hit rate is entirely dependent upon the quality of the data provided by each individual DMV. The current rate is in excess of 95%. The City of Miami can be assured that each Notice of Infraction will be sent to the correct person. ATS has three levels of infraction review as detailed in section 4.1.2.e.3. In those instances in which the infraction review escalates to a supervisor review, a fourth level of review is provided. This ensures that the infraction will be issued to the correct person. 4.1.3 Statistical Analysis and Reporting Systems 4.1.3.a Statistical Reports The system shall have the capacity to produce statistical analyses of camera locations, operations, and recorded data, including, but not limited to, the following applications: a) Hours of use per camera by operational site; b) Results achieved by each camera by site; c) Red light infractions recorded by each camera by site; d) Traffic counts by location, lane, date and hour, and time period (i.e. am/pm peak periods); and e) Ability to generate ad -hoc (user -defined) reports on all data. ©2009 American Traffic Solutions, Inc. Page 119 January 26, 2009 ATS' system is capable of producing statistical reports that detail the items listed in this specification as outlined in section 4.1.1.e.1. 4.1.3.b Operations Reports The system shall be capable of immediately generating operations reports upon request, including: a) Number of infractions recorded; b) Number of infractions for which notices were not prepared; c) Number of notices prepared and mailed; d) Status of notices issued (outstanding, canceled, reissued and closed); and e) Number of notices appealed by registered vehicle owners. ATS' system is able to produce these reports 24/7 and in real-time as detailed in section 4.1.1.e. 4.1.3.c Reports The system shall also supply statistical reports of camera performance/operations: a) Camera equipment hours of service and hours out -of -service; and; b) Number and description of camera or other equipment malfunctions by camera ID, location, date, time, etc. Our system is able to supply the reports listed in this specification. 4.1.3.d Infraction and Traffic Statistics The system shall be capable of providing infraction and traffic statistics as follows: a) Real-time traffic volumes/counts as per Section 3.3.1, d, above; and; b) Real-time infraction graphs and charts by: i) location; ii) lane; iii) time of day; and iv) day of week. The AxsisTM system captures real-time traffic data as detailed in section 4.1.1.e.1. 4.1.3.e Prosecutable Image Rate and Traffic Count Preference will be given to systems that can analyze results obtained from each camera to show the prosecutable image rate (i.e., the number of notices issued compared to the number of infractions captured). The ATS reports provide the ability to analyze results obtained from each camera location to show the prosecutable image rate (e.g. the number of notices issued compared to the number of infractions captured) and the traffic count statistical information. Sample reports can be found in section 4.1.1.e. ©2009 American Traffic Solutions, Inc. Page 120 January 26, 2009 4.1.3.f Online Reporting and Monthly Reports Preference will be given to systems that have online reporting capability in real time; and allow the Successful Proposer to provide the City with a monthly activity report within ten (10) days following the end of the month. ATS will provide monthly reports of red light photo enforcement results to the City within 10 days following the end of each month. ATS will email the reports to the City, or the City can directly access the reports through the AxsisTM web interface. 4.1.3.g Monthly Report Details The monthly report shall contain, at a minimum, the following information: a) The number of infractions detected, notices issued, and the prosecutable image rate by location and system -wide; b) The total number of infractions that occurred by location and percentage of total vehicle traffic by lane by location; c) The total number and percentage of rejected images by reason; and d) The information specified in Section 3.3.3 above. The monthly reports will cover the items listed in RFP specification number 3.3.7. ATS' system has built-in standard reports that are accessible online by authorized users from the City at any time. Many of the standard reports already provide and capture the information/data that are listed in this specification. We will confirm additional reporting requirements during the initial Business Planning sessions. 4.1.4 Image Transmission Security and Data Storage 4.1.4.a Image and Data Security Proposer must provide for image and data security that shall prevent unauthorized persons from accessing the camera images and databases and tampering with images (explain methodology). The AxsisTM RLC-300 Camera automatically "pushes" data from each camera site to the ATS Data Center Computer System by means of a 3DES encrypted secure Virtual Private Network ("VPN") connection. The AxsisTM System then automatically decrypts and loads the data to a File System in the server at the ATS Infraction Processing Center. 4.1.4.b Enforceable Image Storage The Proposer must store all enforceable images produced by cameras for no less than 180 days after final disposition or for a greater duration as requested by City. All enforceable images will be stored in compliance with State retention laws, be transferable to a CD format or equivalent, and shall be accessible, upon request by the City's authorized representative. Infraction data and image retention is a customer -defined requirement. Infraction images will be stored for 180 days after final disposition. Once this time period has expired (per infraction), the individual images are archived or destroyed and removed from the live system. ©2009 American Traffic Solutions, Inc. Page 121 January 26, 2009 4.1.4.c Evidence Package Proposer shall provide an evidence package for any contested violations. The package shall consist of: a) All issued and disputed notices to the party; b) A violation history report; c) A correspondence file; and d) A payment history. ATS will provide an evidence package for any contested infractions as detailed in section 4.1.2.e.12 of this proposal. 4.1.4.d Chain of Evidence Proposer will maintain a proper chain of evidence that meets the needs of City, and hearing officers and court functions. ATS understands that a secure chain of evidence is an essential element of any red light camera operation. Our chain of evidence process is described in section 4.1.1.k. 4.1.4.e Expert Witness Testimony Proposer will provide a qualified expert witness who is knowledgeable on the theory, operation and functional capabilities of the red light camera unit. Proposer shall provide for expert testimony at contested hearings (unless or until judicial notice is taken). Expert witnesses will be provided as needed to establish judicial notice of the program. 4.1.5 Maintenance, Support and Training 4.1.5.a Maintenance Overview All maintenance of camera, video, sensors, computer and related equipment shall be the responsibility of the Proposer. This shall include provisions of electricity or other sources of power to the equipment at Proposer's expense. ATS will maintain, repair and replace any system component throughout the duration of the contract, regardless of cause. ATS supports a Help Desk organization that responds to calls 24 x 7 x 365. The processes and tools implemented to perform the various service activities have been developed with one goal in mind — to provide the highest quality product with maximum system uptime. In the event that there is a failure, the processes and tools that are utilized enable ATS to: 1. Quickly determine that there is a problem, 2. Quickly identify what the probable cause of the failure is, 3. Identify the components required to resolve the problem, and 4. Remedy the problem. Often, a problem is identified and corrected remotely without having to disable or shut the entire system down. ©2009 American Traffic Solutions, Inc. Page 122 January 26, 2009 Once a system is online and "live,' there are a number of monitoring tools and processes that are used to constantly evaluate the health of a system. There are a variety of system thresholds that are monitored, and if a system check shows activity that falls outside of the acceptable ranges, corrective actions are taken to prevent a failure before it becomes a problem. This, coupled with our quality assurance processes, which include regular image quality reviews, enables ATS to provide the highest quality product with a minimum amount of disruption or downtime. Additionally, ATS provides preventive maintenance services on a scheduled basis to ensure maximum uptime with minimum disruption to the system. When a problem or component failure occurs, ATS can accurately identify the failing component or process by using an array of remote diagnostic tools and in many cases, take corrective actions remotely without ever having to dispatch a field technician. In the event that an onsite repair is required, ATS utilizes a number of tools and processes to provide the technician with as much detailed information as possible and to enable him to be completely prepared to resolve the issue on the first visit. Using our dispatch tools, we can make sure of the following: • The technician has all the required parts necessary to make the repair ■ The technician has online access to the remote tools and processes that enable him to validate that the repair is complete and that the system is functioning optimally ■ The end product meets the quality standards that ATS has established, prior to leaving the site. We also utilize a priority scheme that ensures that we respond to critical outages that render a system inoperable or are potentially a safety hazard to the public:_ ATS responds to emergency situations with a higher level of urgency. ATS also has its own fleet of trucks that allows us to respond quickly and ensure that we have the correct tools and equipment for the job at hand. Exceptional Level of Customer Support With the combination of people, processes and tools, ATS provides an exceptional level of customer support that focuses on the quality of the end product, as well as maximum operational uptime, of every system we provide. 4.1.5.a.1 Florida Service Center ATS is fully staffed in Florida and has multiple field service crews and locally stationed bucket trucks on call on a 24 x 7 basis. This enables ATS to respond to any given situation rapidly and not be limited as to what options can be deployed. ATS is the only vendor in the industry with a nationwide fleet of bucket trucks, and other large equipment insuring safe and efficient implementation, installation and maintenance of fixed cameras. Our field service team includes over 50 directly employed field technicians and over 15 subcontractors (including three national subcontractors) who are trained and certified on our red light camera equipment. ©2009 American Traffic Solutions, Inc. Page 123 January 26, 2009 4.1.5.a.2 Proactive Maintenance ATS proactively provides quality control procedures to verify and optimize camera programs by deploying specially trained quality control technicians to the site. We stock spare equipment locally to ensure that each camera system operates well within the contract parameters. 4.1.5.a.3 Preventive Maintenance Procedures Along with the day-to-day support and maintenance that is performed on the systems, ATS also utilizes a monthly preventive maintenance program to ensure that each and every system is functioning optimally. This program consists of the following activities: • Cleaning all glass (camera enclosures, strobe housing) • Inspect all enclosures for proper seals, locking mechanisms, etc. • Clean all enclosures (remove graffiti, dust, dirt, oil) • Inspect and tighten all cables, connections, terminations • Test all detection devices • Test full functionality of the system (triggering, test shots, strobe functioning, video working) Preventive maintenance will be performed either on a scheduled basis (at least once per month), or in conjunction with an onsite maintenance visit. While a technician is at a site responding to a maintenance event (outage, field of view tuning, etc.), they will complete the above cleaning and inspection activities, in addition to the service call. 4.1.5.a.4 Preventive Maintenance Activity Details 4.1.5.a.4.1 Cleaning Since the quality of the image is directly impacted by the clarity of the glass that the camera shoots through, it is critical that we clean the outer enclosures and inspect the lens covers and polarizers to make sure that they are as clear and dust -free as possible. Also, since this equipment is visible to the public and represents both ATS and the client's operations, we take pride in making the system look as aesthetically pleasing as possible, by removing any graffiti or dirt and grime that builds up over time. 4.1.5.a.4.2 Overall Site Inspection RLC 310Ptevmthlve Melmm.,ce Chet.. [the fx ri_..a t emntar vane, es,llw9m .skea Preventive Maintenance Checklist While at the site, the ATS technician will also perform a visual inspection of the site environment, checking for any obstructions (such as tree branches) that may hinder the quality of the images. The ATS technician will also check road surface conditions (critical to speed enforcement sites), signage and any other possible obstruction. The technician will take photos of any potential issue and relay that information to the services manager and the client project manager for corrective action. ©2009 American Traffic Solutions, Inc. Page 124 January 26, 2009 4.1.5.a.4.3 Power Tests While at the site, the ATS technician will perform a variety of readings to test the voltage coming to the system. The technician will also test the voltage being supplied throughout the system and will make sure that the system and its components are grounded properly. 4.1.5.a.5 Onsite Repairs In the event that a failure has occurred and the problem cannot be remedied remotely, a field technician will be dispatched to the site. A service ticket can be generated by a variety of sources: ■ Image Quality Team — Creates a ticket for field of view, focus, lighting, video and timing issues • Network Operations Center — Creates a ticket for issues pertaining to network connectivity and sites that are offline • RLC team — Creates a ticket for triggering issues, device function issues and speed validation activities • Client Liaisons — Creates tickets for notifications of knockdowns, other system behavior or issues identified by the client In the majority of the cases, the specific diagnosis has occurred and the field technician or local service provider has the required information available to ensure that he has the correct parts or specific adjustment instructions so that he can remedy the problem on the first visit to the site. Once a service ticket_is created, the field service tearn will review the ticket, prioritize the issue based on the severity of the problem, and assign a technician to go out to the site. The ticket will be tracked in the system to watch for aging, status and ultimately closure of the problem. If the problem impacts the image in any way, such as field of view corrections or camera settings, prior to the technician leaving the site, they must obtain approvals from the IQ team and confirm that the image quality is acceptable. Tickets can be assigned by technicians themselves, team leads in the field, regional service managers and the Vice President of National Field Services. If a ticket is not closed within the determined SLA time frame, escalations will go to the regional service management and to the Vice President of National Field Services for corrective actions to take place. There is also an emergency contact number available 24 hours per day, seven days per week for critical problem notifications, such as a pole knockdown, which may be creating a hazard. In these events, ATS will immediately dispatch a technician to remove the debris, ensure that there are no safety hazards, such as live exposed wires, and create a follow- up ticket to make the repairs and return the system to operational status. Depending on the specific damage, the construction team may be engaged to pull new wire, repair a foundation, replace a pole, etc. 4.1.5.a.6 Power to Eauipment As detailed in section 4.1.1.aa.1, we will work with local utilities to provide power to our red light camera system. 4.1.5.b 72-Hour Time Frame Proposer shall guarantee to repair or replace any inoperable equipment within 72 hours of detection by the Proposer or notification by the City. ©2009 American Traffic Solutions, Inc. Page 125 January 26, 2009 Our internal service levels mandate that our systems are repaired or replaced within a standard 72-hour time frame; however, we are constantly working to improve this process and typically complete repairs well under 72 hours. 4,1.5.c Maintenance and Inspection Visits Describe the proposed standard process for how often the cameras systems will be visited for maintenance and inspection. Explain what occurs during a maintenance and inspection visit. Each camera will be visited at least once per month for preventive maintenance services. Our maintenance and inspection procedures are detailed in sections 4.1.1.p, 4.1.1.z and 4.1.5.a. 4.1.5.d Ongoing Training Support Proposer must provide ongoing training support for their product. ATS provides a range of hands-on and video conference training and refresher courses and will ensure that all users are properly trained in all relevant aspects of the systems and program. ATS will train City personnel who will be involved with the program. The training will allow the City to understand, implement and utilize our photo enforcement system effectively and efficiently. Our courses will also give City personnel the knowledge to present our system at public seminars and presentations. ATS will consult with the City on the courses provided to determine what will be most effective for the participants attending. All training will be held in Miami at a time convenient to the City. 4,1.5.d.1 Camera Technology and Photo Enforcement Lifecvcle Course An intensive program designed to help participants understand the entire lifecycle of a Photo Enforcement Program and how the camera system operates. The course is facilitated by a certified technician and trained camera instructor. The Learning and Development Consultant takes users through a complete classroom course conducted in a half -day session. Participants will be instructed on the entire lifecycle of a program from Photo Enforcement Strategies, detection types, construction and camera installation, image quality, maintenance, camera field tuning and an overview of the Operations process. No limitation to participants interested in taking the course. ATS Training Team ©2009 American Traffic Solutions, Inc. Page 126 January 26, 2009 System Detection Intersection Diagram System Component— Camera installation, Strobe, Camera and Equipment Center 4.1.5.d.2 Photo Enforcement Overview Course This course is designed as a high level overview of the Camera Technology and Photo Enforcement Lifecycle Course. It is designed to provide a brief glimpse of how an infraction gets to the City. This course is facilitated by a Learning and Development Consultant and provides participants with an overview of American Traffic Solutions, benefits of a Photo Enforcement Strategy, Technology selected by the Police Department, notices used by the City and program workflows. This classroom course is conducted in a 1-hour session. No limitation to participants interested in taking the course. 4.1.5,d.3 Customer Service Overview Course The Customer Service Overview course is designed to provide participants with the AxsisTM VPS basic functions. Facilitated by a Learning and Development Consultant, the Customer Service Overview Course covers the basic AxsisTM VPS functions such as looking up violator information and document history, Violationlnfo.com, payment options and AxsisTM Reporting. ©2009 American Traffic Solutions, Inc. Page 127 January 26, 2009 Other key concepts covered in the course are Affidavits, the City's Business Rules and lane designations. This classroom course is conducted in a 1-hour session. No limitation to participants interested in taking the course. 4.1.5. d.4 Infraction Processing Course ATS will train designated officers and selected others on the use of the AxsisTM VPS System. Courses include a complete overview of the infraction process in the City's context as well as hands-on training with the application in all areas of processing including those areas that will be provided by ATS. Our program is a comprehensive infractions processing course that will attune trainees to the major issues in infractions processing that have a direct impact on their daily job tasks. We also provide training on the payment processing function. This included approach provides City staff with the complete picture of how infractions are processed so that they can understand how their specific duties relate to the entire process. 4.1.5. d.5 Cashier and Finance Course and Workshop The Cashier and Finance Course is designed specifically for those participants who will be taking and entering payments and auditing daily, weekly and monthly receipts. The session, facilitated by a Learning and Development Consultant, shows participants how to do all aspects of payment processing in the AxsisTM and Billing/Payment and Accounting systems including a review of customer service functions and workflows, payment entry, return payments and processing refund requests, SingiePoint, AxsisTM Reporting and hand -on learning. Training will be conducted within the City typically one to two weeks after the program has gone live. This classroom/workshop is conducted in a 3 to 4-hour session and is limited to participants in the Cashier and Finance role. 4.1.5.d.6 Special Master/Court Training Course The Special Master/Court Training Course provides a similar type of training as the Infraction Processing Course with a focus on the Special Master/court processing aspects of the system. Facilitated by a Learning and Development Consultant, participants will review the customer service functions and workflows facilitated in the Customer Service Overview Course. Other skills taught in the session include scanning and uploading documents, dismissing infractions and changing plates, processing return mail, scheduling hearings and reviews, viewing, printing and saving evidence packages, transferring liability, entering a disposition and AxsisTM Reporting. This classroom/workshop course is conducted in a 2 to 4-hour session and is limited to participants acting in the Special Master Roles. 4,1.5.d.7 hock Review/Hearinq/Trial Workshop ATS is in the process of developing a Mock Review/Hearing/Trial Workshop. The following is a description of the workshop. The Mock Review/Hearing/Trial Workshop is a hands-on session geared to provide participants with the skills to conduct a review or hearing in the AxsisTM VPS system. Facilitated by a Learning and Development Consultant, participants will explore topics critical to adjudicating a review or hearing in AxsisTM. Skills taught in the session include preparing a review and hearing schedule, preparing the evidence package, transferring liability, scheduling a hearing and adjudication. In addition, the Mock Review/Hearing/Trial Workshop provides a historical and legal framework review of photo enforcement, the common reasons for dispute, the tactics of defendants, and the typical counter measures used by the prosecution. This 2 to 4-hour workshop is applicable to the Special Master, attorneys and Police witnesses. fi ©2009 American Traffic Solutions, Inc. Page 128 January 26, 2009 4.1.5.d.8 Release American Traffic Solutions updates systems and adds change requests to its programs every month. These include requests from clients, internal departments and regular system maintenance. Mondays, Tuesdays and Wednesdays after each release will be designated as a training day for all our clients who would like more information regarding the enhancements of AxsisTM or any other ATS updates affected by the release. All trainings will be completed through a Web -ex presentation. The IP address and conference line will be distributed to the Client Liaison and the Project Manager on the Friday of release for communication to all ATS clients. 4.1.5.d.9 Consultation After the selection process and the initial kick off meeting, the Learning and Development team is committed in continuing to build the relationship between the City and American Traffic Solutions. A Learning and Development Consultant will contact the Team Lead for the City Project, the Team Lead for the Police and the Team Lead for the Special Master to help set expectations for the upcoming training and work with them in tailoring our course to the needs of the City. 4.1.5. d. 1 D Users Conference ATS hosts an Annual Users Conference for all of our clients. The conference is designed to be an educational yet enjoyable forum to collaborate and openly evaluate and gain tools to enhance local red light, speed camera and other types of programs. It is our hope that attendees will learn from each other as well as from ATS' professional staff. City staff will be able to attend the conference as part of the contract. The following are quotes from some of ATS' customers who attended our last conference: The program gave me much awareness and a bigger picture of the different aspects regarding, options, experiences, ideas, and the program's progression. My perspective is to take this, information with the challenges as we work positively together, to be successful tackling growing needs. The networking and ability to meet with and learn from other ATS users was of great value. I was also nice to meet the ATS staff that previously was just a voice on the phone or a name on, an email. Now I can put a face to a name and I appreciate that. 1 Everything that you did was first class, the location, the provisions, the facilities, etc. ©2009 American Traffic Solutions, Inc. Page 129 January 26, 2009 I was quite amazed at all your company does. l felt seeing the hands-on operation (tour) was the best!!! All that goes into a days work, WOW Everyone was making our stay their top priority and it showed from top to bottom. THANKS EVERYONE 4.7.5.e Hands -On Training Provision of hands-on training as necessary to personnel as required by the City. ATS will provide hands-on training as necessary to City personnel. 4.1.5.fTraining Materials Proposer shall furnish training materials. ATS will provide hands-on training as necessary to City personnel. 4.1.6 Operations and Public Awareness 4.1.6.a Project Management Approach Describe the project management approach and how it will ensure a successful project for the City. Our Project Approach for delivery and operation of successful photo enforcement programs has been designed to leverage the optimal--blend-of local- and -off -site -resources -to ensure rapid and efficient delivery within your timeframe and with the highest possible level of quality. Our seasoned team of professionals has successfully deployed this Project Approach for the implementation of similar programs of equal or greater size and complexity throughout Florida and the rest of the United States. Our team of experienced staff and contractors will focus on activities requiring personal interaction with various departments within the City of Miami, including the Police, Traffic, Special Master and Communications, on issues such as enforcement location selection; deployment strategies; business rule development; process modeling; system integration; and acceptance testing. ATS Bucket Truck C2009 American Traffic Solutions, Inc. Page 130 January 26, 2009 4.1.6. a.1 Site Selection As part of our standard implementation methodology, ATS will work with the various City agencies including the Police, Traffic Engineering and Department of Public Works to identify the City's most dangerous intersections. The process includes a detailed review of numerous data points, including but not limited to: • Collision histories • Collision diagrams — which provide a clearer understanding of the nature and type of collisions; • Engineering studies • Site walkthroughs • Pavement analysis Example VIMS Installation Violation Incident Monitoring System (Used to Assess red light violation rates) An analysis or algorithm of these details provides a base formula. Many of our competitors will end their analysis with the algorithm to reduce their costs, but ATS believes most important is a detailed video analysis at each of the identified intersections using our AxsisTM VIMS (Violation Incident Monitoring System) solution, a temporary portable traffic analysis tool. The_Axsis-TM VIMS captures video of traffic passing through the intersection during the beginning of the red phase of the signal cycle. Video images are reviewed by ATS staff to assess the number of vehicles crossing the stop line during each red phase by lane and time of day. The AxsisTM VIMS is a simple but specialized tool to identify the most dangerous intersections. This is key data in gaining support from the local press on the need for such intervention. ATS will prepare a report which summarizes the infraction data by intersection approach, traffic lane and time of day. The analysis will accurately show where the infractions are occurring at a given intersection. Typically, we have found that one approach to an intersection can generate substantially greater levels of infractions than the other. We will share this information with the City to assist in the site selection process and to validate the ultimate installation and enforcement plan. ATS has performed thousands of site analyses nationwide. Examples of cities where we have performed site analyses are Hialeah, FL; Pembroke Pines; FL; Miami Gardens, FL; New York City; Philadelphia and Washington, D.C. 4.1.6.a.2 installation Even though ATS will have overall responsibility for the installation of the fixed camera systems, our contracting partner, Horsepower Electric, will install the equipment. ATS is able to provide laser detection, video vehicle detection system or wireless vehicle detection systems. All ATS detection systems are non-invasive to the road and do not require trenching or saw -cutting of the roadway. ©2009 American Traffic Solutions, Inc, Page 131 January 26, 2009 ATS' preferred method is overhead Video Vehicle Detection or Wireless Vehicle Detection because they offer a better technology for red light camera detection. ATS will manage all aspects, including local permitting, drawing review, and provision of final drawings for the approved sites. ATS has been directly responsible for construction permits at over 1,500 approaches throughout the country, complete with subsequent and approved "as -built" drawings. These installations range from red light cameras to traffic signal controllers. ATS Construction Team ATS will provide all equipment, materials, supplies, and labor necessary to install and calibrate all cameras for operation. ATS is the only vendor in the industry with a nationwide fleet of bucket trucks and other large equipment insuring safe and efficient implementation, installation and maintenance of our installed cameras. Combined with the available resources of Horsepower Electric, ATS is best prepared to assure operations of the photo enforcement program. A final complete and detailed milestone schedule will be delivered as a formal deliverable to the Project Manager. We are prepared to perform all construction, street, and electrical work safely, efficiently, and with minimal impact to the public. Our construction protocols will ensure that all installation work will be performed to the highest standards and present a trouble -free interface with all traffic and electrical panels. Summary of Site Construction Procedures: • Interface with Project Managers to define project, roles and expectations, • Perform intersection traffic surveys and site selections, • Conform to all local, state, and federal codes, ■ Submit detailed site plans to Miami or other agencies as appropriate, • Submit specifications and/or tear -sheets for all pertinent material and equipment, as needed and if necessary, • Verify underground history and dangers, • Establish Critical Path - convey schedule to all proper authorities, • Mobilize personnel, materials, and equipment, • Secure proper traffic management to provide maximum safety and minimum impact to existing traffic patterns as needed, • Perform any necessary construction work, ■ Test and review site construction and camera calibration, ©2009 American Traffic Solutions, Inc. Page 132 January 26, 2009 ■ Adjust equipment as necessary, ■ Issue official online notification of camera readiness. ATS is a member of the National Electrical Contractors Association (NECA) and is proud of its construction achievements and safety record. We will extend the same high standards to Miami. 4.1.6.a.3 Testing and Deployment Upon completion of construction at each site, ATS will test each camera and program process to ensure program quality and effectiveness. Testing includes detection, image capture, and all hardware and software components. Additionally, during this phase the public awareness and education activities are finalized and ready for roll -out to media and other organizations. Typically, a warning period is implemented that issues warning notices prior to the actual notice processing "go -live" date. 4.1.6.a.3.1 Initial Installation, Start -Up and "Go Live" Processes Starting from the very beginning of a site being activated, ATS engages a number of functions to validate and approve the health of a system, prior to ever having a site "go live." There are a number of checks that are performed to ensure that the system is functioning optimally and accurately before it is approved to be turned on. This key first phase ensures not only that the system components are working but that the system is producing the highest quality results as possible. Upon completion of the construction phase of a site, there is a formal hand-off to the installation team. This hand-off identifies all the key elements of the construction phase and their status at the time the install team begins work. The install technicians then complete the physical installation process of terminating all connections, connecting power, establishing network connectivity, strobe alignment, and setting the camera's focus and field of view adjustments. Once the technician completes the install process, there are a number of validation/approval checks that must be completed prior to a site being turned on. These include: • Image quality review and acceptance • Network connectivity review and acceptance ■ Live video review and acceptance ■ Configuration and settings review and acceptance Prior to the technician leaving the site, each of these review processes must be completed and signed off to ensure that we have a site that is functioning properly, as well as meet the quality standards set forth by ATS and the client. 4.1.6.a.3.1.1 Quality Assurance Processes At the time of the initial installation, as well as any other time that the system is serviced, ATS follows a strict quality assurance (CA) process to ensure that the system is functioning optimally and that the product meets the standards that ATS has established. This process includes getting an approval/sign-off from the IQ (image quality) team whenever the camera, lens or strobe is handled. The IQ team then follows a checklist to validate that the settings, lighting and field of view are the best that can be provided. The Network Operations Center (NOC) team also runs through a process to validate connectivity to ensure that prior to a technician leaving a site, the system is communicating with the server and that all devices can be reached through the controller. Once the site has been approved, it is moved to the operations team. Prior to NECK ©2009 American Traffic Solutions, Inc. Page 133 January 26, 2009 actually having the system "go live," this team reviews several images to verify that the lanes are correctly configured, that the vehicle positioning is correct, and that the system is functioning properly overall. Once validated, the system is "live," and infraction processing begins. 4.1.6.b Project Manager and Team Present the skills and qualifications of the Project Manager and the management team. Andrew Souder is the ATS Project Manager who is assigned to the City of Miami's traffic safety camera program. His resume, along with the rest of the team's resumes are in section 2.4 of this proposal. 4.1.6.c Proposed Time Line Present the proposed timeline that will allow the Program to become fully operational for the ninety (90) day introductory period and for issuance of civil infraction notices and imposition of fines. Assuming close coordination between ATS and the City, ATS is able to have the first intersection fully operational within 30 days of permit approval. The following is our proposed time line for the City's Traffic Safety Camera Program. Please note that the dates stated in this time line are not definite and are only estimates. We will work with the City on establishing a time line that meets the City's needs and requirements. ©2009 American Traffic Solutions, Inc. Page 134 January 26, 2009 ID Task Name 1 Traffic Safety Camera Program installation 2 I Notice to Proceed/Contract Execution 3 Project Planning 4 City/ATS Initial Kickoff Meeting 5 1 Develop Business Rules 6 Red Light Implementation 7 Site Selection 8I Camera Site Selection Review Conference 9 Intersection Analysis - VIMS 10 CIty/ATS to Agree,to Final List of Sites 11 Red Light Camera Deployment 12 Modify As-BuIll Drawings as Needed for Sites 13 Cily Review and Approval 14 Obtain Permits 15 Installation 16 17 18 19 20 21 22 23 24 25 26 27 28 29 3D 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 Contingency Acceptance Test of Installed Cameras Warning Period Begins (90-Day Warning Period) Citation Enforcement Begins Software Development Scoping Special Master/Court Data Processing Soaping Session Develop Data Processing Scope of Work Special Master/Court IS and ATS IS to Review and Agree Development Axsis System Customization and Modification Special Master/Court System Customization and Modification Development -Complete Testing Revisions Final Acceptance Testing Systems Ready for Citation and Development Public Awareness Program Scoping Public Awareness Scoping Session Development Develop Campaign Collateral Concepts and Plan County/ATS Review Plan Complete Plan implementation Implement Public Awareness Plan Press Conference on Start of Warnings Training City/Police User Training - Axsis Processing System City/Police User Training - Axsis Camera System Special Master/Court User Training Duration 117 days 0 days 5 days 1 day 4 days 116 days 7 days 1 day 5 days 1 day 37 days 11 days 5 days 6 days 5 days 5 days 5 days 0 days 0 days 40 days 6 days 2 days 3 days 1 day 20 days 10 days 10 days 0 days_ 13 days 8 days 5 days 0 days 40 days 1 day 1 day 17 days 13 days 2 days 2 days 22 days 22 days CI days 67 days 1 day 1 day 1 day Start Finish Mon 2116109 Mon 7/27/09 Mon 2/15/09 Mon 2/16/09 Tue 2/17/09 Mon 2/23/09 Tue 2/17/09 Tue 2/17/09 Wed 2/18/09 Mon 2/23/09 Tue 2/17/09 Mon 7127109 Tue 2/17/09 Wed 2/25/09 Tue 2/17/09 Tue 2/17/09 Wed 2/18/09 Tue 2/24/09 Wed 2/25/09 Wed 2/25/09 Thu 2/26/099 Fri 4/17109 Thu 2/26/09 Thu 3/12/09 Fri 3/13/09 Thu 3/19/09 Fri 3/20/09 Fri 3/27/09 Mon 3/30/09 Fri 413/09 Mon 4/6/09 Fri 4/10/09 Mon 4/13/09 Fri 4/17/09 Mon 4/20/09 Mon 4/20/09 Sun 7/19/09 Sun 7/19/09 Mon 2120109 Mon 4/20/09 Mon 2/23109 Mon 3/2/09 Mon 2/23/09 Tue 2/24/09 Wed 2/25/09 Fri 2/27/09 Mon 3/2/09 Mon 3/2/09 Tue 3/3109 Tue 3131/09 Tue 3/3/09 Mon 3/16/09 Tue 3/17/09 Mon 3/30/09 TUe_3/31/09 Tue 3/31/09 Wed 4/1109 Mon 4/20/09 Wed 4/1/09 Fri 4/10/09 Mon 4/13/09 Fri 4/17/09 Mon 4/20/09 Mon 4/20/09 Mon 2123109 Mon 4120109 Mon 2123109 Mon 2123109 Mon 2/23/09 Mon 2/23/09 Tue 2124109 Wed 3118109 Tue 2/24/09 Thu 3/12/09 Fri 3/13/09 Mon 3/16/09 Tue 3/17/09 Wed 3/18/09 Thu 3/19/09 Mon 4/20/09 Thu 3/19/09 Fri 4/17/09 Mon 4/20/09 Mon 4/20/09 Mon 4/27/09 Mon 7/27/09 Mon 4/27/09 Mon 4/27/09 Tue 4/28/09 Tue 4/28/09 Mon 7/27/09 Mon 7/27/09 ,7Wl--11„r1,11,11-1„r„r„-; ©2009 American Traffic Solutions, Inc. Page 135 January 26, 2009 4.1.6.d City Staff Involvement Describe the extent of the City staff's involvement in the project. Provide a list of City requirements. Our project workflow requires City involvement at key points in our project plan. We prefer to work and coordinate efforts through the City -appointed program manager. Resource allocations are based on 35 infractions per day sent for review and 28 infractions per day being approved. City Personnel Per Day Time Estimation for 1 person Comments/Clarifications Special Master Staff - Challenges Less than 12 minutes per day Less than 10% of all approved infractions result in challenges Special Master and Finance Staff Up to 1 hour per day In municipalities where ATS handles the collections — the clients estimate the coordination of data and setting up hearings etc. to be no more than 15 hours per month Police Staff — Officer Review 3 reviews per minute/12 minutes per day Based on Police Staff only doing reviews, it would average 3/minute. Police Staff — Supervisor Review 10 to 15 minutes per day Images reviewed average less than 5% of all images reviewed IT Staff 2 hours per week for 90 day implementation period only Engineering Staff Less than 2 hours per week during implementation period only 4.1.6.e Public Education Program Proposer will fund, develop, and implement a public education Program inclusive of materials for mass distribution. The City will provide, at its discretion and at no cost to the Successful Proposer, access to Cable TV Channel 77 as well as to City newsletters and other City -related publications as appropriate. ©2009 American Traffic Solutions, Inc. Page 137 January 26, 2009 It is ATS' desire to closely assist the City behind the scenes to promote a strong public understanding and acceptance of the safety program with the goal of reducing infractions while increasing public support of the program. Our team of media and public relations experts will work one-on-one with the City and will be available to the City throughout the life of the contract on its public awareness and education campaign. All public awareness activities will be coordinated directly with the appropriate Miami staff, and prior approval by the City of content in all media and public education materials will be strictly adhered to by our team. ATS Communications and Marketing Team ATS has a proven track record in developing imaginative, effective Community Outreach and Education campaigns in communities across the country. Photo enforcement programs require continuous, proactive outreach to stakeholders and the community -at -large. 4.1.6.e.1 Public Awareness Toolkit At the beginning of the contract, ATS' in-house Communications Department will provide a Public Awareness Toolkit to the City. The toolkit will consist of templates and samples of the following items: ■ Press releases (for all phases of the photo enforcement program) • Informative public education pamphlet in English, Spanish and other languages. Examples of our English and Spanish brochures that the City of Houston utilized for their red light camera program are on the following pages. Examples of the City of Baton Rouge's brochure and the City of Amarillo's brochure are also included. ©2009 American Traffic Solutions, Inc. Page 138 January 26, 2009 What to s.lu if you receive a Notice of Violation. You have Lhtee ermines when you receive a Notice. 1_ h'ny tifr, "f;75 fine_ Pay Online. Io ; on to www.Violalioulnlo.con] by enterinf; your Notice 11 and PM It shown in the rerl pox on the trout rig,hl of your Notice. A convenience fee will he assessed al the llln(' of payment. Pay by Mail. Mail your check or money order (payable to the city of I lou>ton) in the enclosed envelope will] Hip coupon printe]l <il Ll]e 1. oltou( of the Noficc. Pay by Credit Card. Call loll free 1-8G1-/ Nt) r1111 from 9:0U a.m. to ():0U p.m. CST. 1 here is as r,onvenieuce fee that will be assessed al. the time of p_ryn]ent. Pay in Person. You may pay in person by airixaring� at We Houston Iv1unir,ipal Court building; located af: I-Iouslon Munici1)(]1 Coml. 1/100 I tripod: Iloustoi], IX 710tY'-1553 713-241- 5100 �ifit5: i tl1N riot anon. You or your legal counsel must appear in court on or before the clue (late listed on the top arid bottom ri1{lil: of your Notice in order to request a review of your Notice of Violation before au Adjudicative I leariug officer as delaile(l in the Code of Ordinance. You may have an immediate hearing or you may have your legal counsel post. the fine amount and set r]p a future hear i]ig; dale to be held within 3U days of scheduling. :3. Submit a Declaration of flon-Liahility stating that you were not tirivillg the car. You may obtain a DECLARATION OF NON-LIALI ITY from the Court or simply download from www.Violationlnfo.coin. phis affidavit must be completed accurately, its its entirety and hand - delivered Sy the person to the Court. rocus ON ETY 110111ad1 1tgllti2;h4:F MO. 4111.MW RED LIGHT CAMERA ENFORCEMENT PROGRAM rTi 4Wg51.1144 Thrh)) )1iPlii mh,A hhi lH1l IIHWI 111 jH(1 )1 "I 11110h1,1 [khipinir ',NH I 1‘1 U r 1riPfl 1111 11,mH i) AIR 111 Hip ih)ilrhnr, HAIliitwt't)hl pirhih 111-H p.--)1 )11) A(I )111hh-11 11)111111/1A ,,),M'10'.111 i11Jill'W iffl 1ilii ll'1"11 1101111 )1/\ 1) 411011 111 ih) )(4(11 In 4, h 41r 1111411111) 1 ) I11/1 (1111 10 ),11'1111 011 11114/10 11111 111111), 11 4111,1/1 11110 11,10, I 110 1110111101A 11\/ 111,1)1`1,-'1111 1111 InMiii \ " 1111111) ijm )11 )1v )hiph)) [IF [11 i(iP" TrA 11' 11 111111 hilr\ cm ill 11111411111 111 hl 1) 11'1' II 011114 -11111 11011111111A 4! 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Usted tiene tres opciones cuando recibe una infraccion. 1. PaRar los $75.00 de tuult:a. Pago por Internet. Ir a www.violationinfo.com y registrar su numero de aviso y su numero de PIN, los cuales se encuentran en la caja color rojo del lade derecho de su infraccion. Pago por Correa. Mande su cheque por correo (cheque a noinbre de City of Houston) en el sobre que se le mando con un capon impreso en la parte de abajo, al reverse de su infraccion. Pago con Tarjeta de Creaito. Llamar al 1-866-790-4111 de 9:00 a.m. a 6:00 pm centro. Hay un cargo adicional al 'lacer el pago con tarjeta. Pago en Persona. Usted puede hacer su page en persona acudiendo al edificio de la Corte Municipal de Houston localizada en: Houston Municipal Court 1400tubbock Houston, TX 77002-1553 713-247-5100 2. Apelar la Intraccion. Usted o su consejero legal debera aparecer en la Corte en la fecha o antes de la fecha que aparece en las panes de arriba y de abajo del lado derecho de su notificacion para pedir que se revise su Aviso de Infraccion ante un oficial, asi como se indica en el Codigo de 0rdenanza. Es posible que le den una audiencia de inmediato o puede usted mandar a su consejero legal para que de en deposito el monto de la multa y se le de una fecha para una nueva audiencia dentro de los proximos 30 dias. 3. Presentar 'ma t)eclaracion de No-Responsabilidati que diga que listed no iba conduciendo el auto. Usted puede obtener un forma Ramada "Declaracion de No-Responsabilidad" en la Corte o simplemente bajarla electronicamente en la pagina www.Violationinfo.com. Esta declaracion debe ser Ilenada de manera correcta y en su totalidad y debe ser entregada personalrnente por usted en la Corte. aft rta Y i�!MuSIYte'M'��.^1�1 L ON SAFETY (Enfocar en Seguritlad) 4y�l t+„.�rtt� � �Fo `'ti'0 1VlIIi�J�l, ur,!Ih �I kll IiIIiI 11 III AMBER 3Il'ih DATE .. TIME I tBMW RTLME LANEE PRP.AMS 11/33/2b05 5 53 12 AR 3.2 31 it 10.41 3 A ko M1LAtA 3tfi sk NccoNek 31'RSEM 06M8C002_nedltSafety_Spen.indd 1 9/19/06 12:59:16 PM .777 7:77.777,77 1,1 7111,11, 1 1.7111,111.(71`, :;17 Ar1111'(1111r, 7 1'1 11 (77 rmil 11'1 III (71",,,1 ;'17 (-ATI 11111/, ;111 (11117,1111'111'11,1(1 11' 1ir'r r;;;1,7,1 Arr (;77, ,111 A7711[1111 H11;711111' 71P(Ir' r111 1 11A 11A1 (7(111 711) 7711ri1 ) 717,11111 ilr7(77. 71,11'1111' ) .717 r111, 7111 1(7,1 (1)111'11 7)17 171-1711117'1.7r, 7'1)111111(.1', I.) 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The first wave of red light cameras will be located at five intersections: 1. Sherwood Forest Blvd @ Coursey Blvd 2. Essen Lane @ 1-10 Ramps 3. College Dr @ I-10 EB Ramps 4. Airline Hwy @ Old Hammond Hwy 5. LA 19 @ Blount Rd Please see our website (www.brgov.com/redlight) for a detailed map. Future red light camera loca- tions will be posted as they are determined. Wouldn't it be more effective for the Tight to stay yellow longer? Yellow light timing is based on the physical charac- teristics of the intersection and driver behavior. A driver needs sufficient time to see a yellow light and safely determine whether to stop or proceed through the intersection. Increasing yellow light times beyond what is reasonable can actually in- crease the number of red light runners because of the longer delay that drivers experience at intersec- tions. What recourse do I have if I believe the ci- tation was issued erroneously? If you receive a notice of violation, you may request a hearing. If you receive the notice of violation erro- neously or if you have a legal justification for going through the red light (i.e., if an emergency vehicle forces you through the light), then you are not liable for the civil penalty. 0 How much is the fine? What about my driving record? Violators will be assessed a $117 civil penalty. Be- cause the violation is a civil matter, it is treated much like a parking ticket. It does not count as a moving violation and will not be reported to the in- surance company. ro. y install red Tight cameras? City of Baton Rouge is committed to the safety of community and dedicated to reducing prevent - collisions at signalized intersections. Every , needless crashes occur in Baton Rouge due to -rists that run red lights. The FHWA Stop Red t Running Program reports that red light camera ty programs in other cities have resulted in crash ctions between 40 and 90 percent. time saved by running a red light — only onds. light running is the leading cause of urban nes according to the Insurance Institute for High - Safety. In 2006, almost 900 people were killed an estimated 144,000 were injured in crashes involved red light running. 0 ce can't be at an intersection 24/7. City of Baton Rouge simply does not have !gh officers to set up conventional police enforce - at each intersection and enforce red light run - violations. In addition to manpower limitations, Tonal enforcement endangers the lives of offi- as well as innocent motorists and pedestrians o the fact that the officer typically follows a vio- 1 vehicle through the red light to stop it. nrant to change driver behavior. ultimate goal of the red light camera safety pro - is to change driver behavior. Every driver :s a decision when approaching an intersection e the light ahs just turned red. Impatient drivers choose to continue through the intersection, ing the law and putting lives at risk. A 2005 re - of red light camera studies around the world uded that cameras reduce red light violations by 0% and reduce injury crashes by 25-30%. How The System Works Traffic signals are timed by the city's traffic engineers through careful study of each individual intersection using national recognized procedures. Red light safety cameras monitor intersection approaches through advanced detection and imag- ing technology. The safety cameras only photograph a vehicle if it enters the intersection after the Tight has turned red. A second photograph is taken as the vehicle progresses through the intersection. Vehicles that enter an intersection on a yellow light are not photographed even if they are still in the intersection when the light changes to red. The technology is designed to record motorists as they intentionally enter an intersection after the signal turns red. The camera photographs the vehicle from the rear — not the driver. The camera records the date, time, lane number, location and speed of the vehicle. A video clip of the event is also recorded. This information goes through a review process before being sent for a final evaluation by sworn members of the Police Department. If it is concluded during the review process that no violation has occurred, the matter will be dismissed and no ticket will be issued. Once it has been deter- mined that a violation has occurred, a notice of violation is then mailed to the registered owner of the vehicle. Red Light Cameras Enhance Safety Red light violations contribute substantially to the million intersection collisions that occur nation- ally each year. When red light safety cameras are operational, deaths and injuries related to red light running are significantly reduced. In El Paso, TX crashes at red light camera intersections have dropped 1.6 percent during the first four months of operation. During that time, citywide crashes increased 7.6 percent. Columbus, Ohio reported in 2006 that intersection crashes dropped 47 percent and red light running viola- tions dropped by nearly 63 percent at intersections equipped with red light cameras. 'Research suggests that intentional red-light runners, who account for a significant percentage of red-light runners, are most affected by enforcement countermeasures." -- FHWA Intersection Safety Issue Briefs, 2004 Traffic Signal Safety caineras Red-light cameras are installed at six approaches.Iocated at five intersections: 1.' Ross and 1-40 south frontage road 2',JP.ierce and SE llth Avenue 3. Pierce and SE 3rd Avenue 4. Coulter Street,. and.l-40,north fronroa tage 5. Coulter Street and Elmhurst Drive (north;' and south bound) Wouldn't it be more effective for the to stay yellow longer? Yellow -light timing is based on the: hysical' characteristics of the intersection and driVer,'1. behavior. A driver needs sufficient time to see a yellow light and safely determine whether to • stop or proceed through the intersection. Increasing yellow -light times beyond what is reasonable can actually increase the number .. of red-light runners because of thelphge.(i.dela that drivers experience at` intersections What recourse do 1 have if 1 believe ttie; citation was issued erroneously? If you receive a notice of violation, you may request a hearing. If you receive the notice of violation erroneously or if you have a legal. justification for going through the red light, then you are not liable for the civil penalty. How much,is the fine? Violations will be assessed a $75:00 civil penalty, There will be a $25 late fee after 30 days. What about my driving record? Because the violation isa civil matter, it is treated much like a parking ticket. The violation is not reported to the Texas Department of. Public Safety as a moving violation and will not be reported to the insurance company. Sat S PHOTO ENFORCED For more information about the City of Amarillo Traffic Signal Safety Program, visit the website at: www.ci.anrarillo.txus or contact: Amarillo Customer Service Center Violation Processing Center Toll Free: 1-866-790-4111 y install red-light cameras? City of Amarillo is committed to the safety of tizens and dedicated to reducing preventable 5ions at signalized intersections Every year, )rists that run red Tights cause needless hes in Amarillo. The Federal Nlg}iway inistration Stop Rec Lightunn Ring Program r its that red light darr'eraAfety programs in r cities reduced crashes between 40 and ercent. time saved by running a red at - only seconds. light running is the leading causer'of urban les according to the Insurance Institute for way Safety. Nationally, in 2006i'almost 900 le were killed and an estlrpdfed 144,000 injured in crashesthat Involved red-light ng. ice can't be at an intersection T. -2,ity of Amarillo does not have enough police rs to set up conventional police enforcement ch signalized intersection. want to chan river behavior. iltimate goal of Amarillo's Traffic Signal Safety -am is to change driver behavior. Every driver !s a decision when approaching an intersection e the light has just4 u '�3 fry s Impatient drivers choose to cants itr t ep,intersection, ,n the law a'ntl' ,. Be Sale. STO How the system works Selection of the intersections was based on the City traffic engineer's careful study of each individual intersection using national and state recognized procedures. Traffic Signal Safety cameras monitor intersection approaches through advanced detection and imaging technology. The safety cameras only photograph a vehicle if it enters the intersection after the light has turned red. A second photograph is taken as the vehicle progresses through the intersection. Vehicles that enter an intersection on a yellow light are not photo- graphed even if they are still in the intersection when the light changes to red. The technology is designed to record motorists as they intentionally enter an intersection after the signal turns red. The camera photographs the vehicle from the rear. No photo is taken of the driver. The camera records the date, time, lane number, location and speed of the vehicle. A video clip of the event is also recorded. opo0345 000000014841 075006 i Intersection Diagram Second violation photo taken as vehicle proceeds through the intersection Point of Violation;,. vines sonsors 'vu�sensor First Violation photo taken as vehicle enters the intersection on red light Signal Convullo Notices Approved by Amarillo Police Department Amarillo Police Officers review the photos and video of each apparent violation. The Police Department verifies that a vio- lation has occurred and determines whether a notice of violation should be mailed to the registered owner of the vehicle. Red -Light Cameras Enhance Safety Red-light violations contribute substantially to the one million intersection collisions that occur nationally each year. When red -tight safety cameras are operational, deaths and injuries related to red-light running are reduced. • A 2005 review of red-light camera studies around the world concluded that cameras reduce red-light violations by 40-50 percent and reduce injury crashes by 25-30 percent. • Garland, Texas crashes caused by red-light runners decreased by 56 percent at the four intersections where cameras were installed. • Houston, Texas reported a 30 percent reduction in crashes overall • Talking points regarding the City's photo enforcement program ■ Engaging and educational website content for the City's website. cooperative input in other successful cities are below. iP Mesa Police Department Traffic Section Speed Camera Enforcement Program Here you will find some of the most frequently asked questions about red fight and speed camera enforcement. If you have further questions, please do not hesitate to contact us using the Contact Us link et the bottom of the page. What is a Red Light Camera Enforcement Program? This is a traffic safety program in which a city uses e state-cf-the-art digital camera and violation detection system installed at intersections for the purpose of decreasing the number of red-light runners and reducing collisions. Why are they used? According to the Insurance Institute for Highway Safety red light running is a leading cause of urban crashes and often causes injury and death. Cities install the system to improve public safety by deterring red light running. What is a red light violation? Viola CAN Examples of our Visit www.ViolationInfo.com to view information about your citation. You will be asked to enter your Notice = and PIN# which are found on the front of your Warning or Notice of Violation, in ;the upper right or left corner, inside ithe red box. 6y clicking on the above graphic you wilt iieave the Mesa Police DeparLrrjent Web ;Site, A red light violation occurs when a vehicle crosses the legal violation point and proceeds through th intersection after the traffic light has turned red. It is not a violation if the vehicle has entered the intersection prior to the signal turning red (such as to complete a left hand turn) City of Mesa, AZ Website ©2009 American Traffic Solutions, Inc. Page 143 January 26, 2009 Employment Departments I Staff Contacts Executive Administrative Services Community Development Parks, Recreation & Cultural Arts Public Works Fire Department Police Department Traffic Safety Camera System What to do it you Redeye a Notice How II Works Red Light Fads Commonly Asked Questions Economic Development Municipal Court Human Resources Mayor Don Couch City Council Boards, Commissions & Committees Legal Codes City Finances ilSERVICESZi Utilities Public Worts ;BUSINESS Purchasing Get Your Business License ':COMtoUNr2YiZsi Parks, Recreation & Cultural Arts Senior Center News, Information and Announcements Departments, Documents and Data City of Lynnwood tetaa.wuhAve w Lynai.ovoid WA ee036 400-775-1971 Map and Directions V161411` 1YJS TRAFFIC SAFETY CAMERA SYSTEM Why has the City of Lynnwood decided to implement the Traffic Safety Camera System? One of the biggest complaints citizens have in Lynnwood are pointed directly toward drivers who run red lights. According to the Insurance Institute for Highway Safety, annually nearly 2 million crashes occur in intersections. In 2005, red light running resulted in 800 fatalities and over 165,000 injuries nation-wide, Last year, Lynnwood experienced nearly 1,400 collisions, many of which occurred within or immediately around intersections_ Red light running is a problem. It is believed that an automated red light camera program will reduce the number of red light collisions and injuries associated with such crashes. Not onlywill this new program help Lynnwood Police enforce and educate the public regarding traffic laws, particularly when it comes to running red lights, but it will also help prevent loss of lives, injuries and property damage due to vehicle collisions. The purpose of this program is to increase traffic safety in the City of Lynnwood. The goal of the program is to reduce red light running violations, red light crashes, and red light injury crashes without impacting city funds. Violation Review. Payment, or Schedule a Hearin() What to do if you Receive a Notice How ft Works Red Light Facts Commonly Asked Questions This new program doesn't change the current traffic enforcement the Lynnwood Police Department provides for the city, it will just add to it What is a red light running violation? A red light running violation occurs when a motorist enters an intersection after the traffic signal has tumed red. Motorists already in the intersection when the signal changes to red, when waiting to turn for example, are not considered red light violators. The red light cameras capture two images of the alleged violation. The first image shows the vehicle at the stop bar on a steady red signal, and the second image shows the vehicle's progression through the intersection on the same red signal. Lynnwood Municipal Code 11.1 B.0.10 - Automated Traffic Safety Cameras - Detection of Violations - Restrictions Where are the red light cameras located? There are 10 cameras are installed at B intersections based on crash and violation statistics compiled by the Lynnwood Police Department. Each intersection is clearly marked with signs. Intersections in the City equipped with red light camera systems are: • 196th Street SW and Highway 99 • 196th Street SW and 36th Avenue V1 • Alderwood Mall Boulevard at2001h Street SW and 44th Avenue W • 176th Street SW and Hiahway99 • 44th Avenue W and 196th St SW. • Westbound Maple Road atAJderwood Mall Parkway • Eastbound 184th St SW and Alderwood Mall Parkway • Eastbound 200th St SW and 44th Ave. W. • Southbound Alderwood Mall Parkway at 184th St SW • Westbound 196th St SW at Alderwood Mall Parkway 'Ito'::t $IteNap 1 Mentestlis' J 37isoleimer 'J 2-meil Weamesia City of Lynnwood, WA Website • Materials for media events ■ Commonly requested media items, such as sample video clips and images of our camera system ©2009 American Traffic Solutions, Inc. Page 144 January 26, 2009 4.1.6. e.2 On_goinq Media Assistance In addition to the Public Awareness Toolkit, ATS will provide the following: ■ Free media ideas, tips and offers to provide assistance in sharing information regarding the program ■ Public service announcement scripts Public opinion monitoring 4.1.6.f Training for Presentations Successful Proposer will support the City by training staff on how to present the Vendor's systems at public seminars or presentations. The Successful Proposer will provide staff for public forums as necessary. Our proposed Project Manager, Mr. Andrew Souder, will be available, as well as other ATS personnel as needed to speak at public forums and for media interactions. Additionally, we will work closely with the City to provide training and support on understanding and presenting our AxsisTM system at various public functions and to the media. 4.1.7 Fees and Scope of Work for Pricing 4.1.7.a Price Proposal Assumptions The proposal shall be based on the assumption of implementation of a minimum of nineteen (19) intersections for five (5) years with an option to extend the contract at the City's discretion for two (2) additional two (2) year periods. For comparative purposes, it shall be based on the Scope of Services indicated. The actual duration of the term will be addressed by the contract negotiated with the successful Proposer. The following price proposal assumes that a minimum of 19 intersections will be implemented for five years with an option to extend the contract for two additional two-year periods. 4.1.7.a.1 Price Proposal ATS proposes to furnish a turnkey red light camera program based on the following proposal. We offer a number of pricing alternatives including: 1. 2. 3. Fixed fee per month Tiered fee per paid citation Flat fee per paid citation ATS is offering the City a cost neutral program, wherein revenues collected will pay for the service provided. The pricing covers all costs required for and associated with camera system installation, maintenance and on -going field and back -office operations. Unlike other vendors, ATS pricing includes all costs, including "transaction fees." There are no hidden fees. All fees are disclosed below. ©2009 American Traffic Solutions, Inc. Page 145 January 26, 2009 Description of Pricing Fee Option A - Flat Fee per Month Per Approach (one camera / rear imaging) Includes red light camera equipment for a 4-lane approach with up to 2 signal phases, installation, maintenance, infraction processing services, Florida DMV records access, mailing of 1st notice in color with return envelope, mailing of 2nd notice, web -payments access with convenience fee, call center support for general program questions and public awareness program support. $4,750 Option B — Tiered Fee per Paid Citation (one camera / rear imaging) This fee schedule reduces the incremental cost to the City as the number of paid notices increases. 3rd Tier Fee (All other paid notices per day per camera) (150+ per month) 2nd Tier Fee (Next 2 paid notices per day per camera) (from 90-149 per month) 1st Tier Fee (First 3 paid notices per day per camera (i.e. first 89 paid per month) Includes red light camera equipment for a 4-lane approach with up to 2 signal phases, installation, maintenance, infraction processing services, Florida DMV records access, mailing of 1st notice in color with return envelope, mailing of 2nd notice, web -payments access with convenience fee, call center support for general program questions and public awareness program support. All tiers assume an average across all installed cameras. $17.50 $27.50 $47.50 Option C - Fee Per Paid Citation Includes red light camera equipment for a 4-lane approach with up to 2 signal phases, installation, maintenance, infraction processing services, Florida DMV records access, mailing of 1st notice in color with return envelope, mailing of 2nd notice, web -payments access with convenience fee, call center support for general program questions and public awareness program support. Per the City's ordinance, the fine is $125. ©2009 American Traffic Solutions, Inc. Page 146 January 26, 2009 Description of Pricing Fee 3rd Tier Fee (Additional paid notices per day per camera) 2nd Tier Fee (Next 2 paid notices per day per camera) 1s' Tier Fee (First paid notice per day per camera) All tiers assume an average across all installed cameras. $10 $25 $125 Additional Services Applicable to All Offerings Noted Above Pre -collection Letters 10% of recovered revenue Delinquent Collections Services 30% of recovered revenue ATS has included its standard services contract wherein there are certain terms and conditions that are mutually beneficial. Whereas we understand that the City will use a contract template of their creation, we believe that the scope section of the ATS contract should be included to clearly define each party's responsibilities. We reserve the right to negotiate terms and conditions included in our standard contract into any contract form preferred or provided by the City. Our standard contract is on the following pages. ©2009 American Traffic Solutions, Inc. Page 147 January 26, 2009 PROFESSIONAL SERVICES AGREEMENT "AGREEMENT" THIS AGREEMENT made this day of , 200B between American Traffic Solutions, Inc. (herein "ATS"), with its principal place of business at 7681 East Gray Road, Scottsdale, Arizona, and the City of , herein "Customer", with principal offices at WITNESSETH: WHEREAS, ATS has the exclusive knowledge, possession and ownership of certain equipment, licenses, and processes, referred to collectively as the "Axsis System" (herein "Axsis ), and WHEREAS, Customer desires to use the AxsisTM System to monitor and enforce red light violations, and may, in the future, desire to monitor and enforce traffic speed or other traffic movements and to issue citations for traffic violations. NOW THEREFORE, the parties agree: 1. DEFINITIONS: As used in this Agreement, the following words and terms shall, unless the context otherwise requires, have the respective meanings provided below: "Citation" means a citation or notice of violation or equivalent instrument issued by a competent state or municipal law enforcement agent or agency or by a court of competent jurisdiction relating to a violation TM documented or evidenced by Axsis . "Paid Citation" means a situation where the person cited has entered a plea of guilty and paid any portion of the fine and applicable court costs associated with the particular citation. "Person" or "persons" means any individual, partnership, joint venture, corporation, trust, unincorporated association, governmental authority or political subdivision thereof or any other form of entity. "Camera System" means a photo -traffic monitoring device consisting of one (1) rear camera, strobe, and traffic monitoring device capable of accurately detecting a traffic infraction on up to four contiguous lanes controlled by up to two (2) signal phases and which records such data with one or more images of such vehicle. "Camera System" shall also, where the sense requires, include any enclosure or cabinet and related appurtenances in which the Axsis is stationed. "Recorded Image" means ar image digitally recorded by a Camera System. "Approach" is defined as one direction of travel of one or more lanes on a road or a traffic intersection up to four (4) contiguous lanes controlled by up to two (2) signal phases. "Violation" means failure to obey an applicable traffic law or regulations, including, without limitation, failure to obey a traffic signal, operating a motor vehicle in excess of the posted speed limit, and operating a motor vehicle without displaying a valid license plate. "VIMS Analysis" is a statistical assessment of violations rates at suspected problem intersections and approaches to determine the need for a red light system. "Owner" means the owner(s) of a motor vehicle as shown by the motor vehicle registration records of the motor vehicle department or the analogous agency of another state or country. "Traffic Control Signal" means a traffic control device that displays alternating red, yellow and green lights intended to direct traffic when to stop at or proceed through and intersection. 2. ATS AGREES TO PROVIDE: The scope of work identified in Exhibit "A, Section 1" Confidential Information Page 1 3. CUSTOMER AGREES TO PROVIDE: The scope of work identified in Exhibit "A, Section 2." 4. TERM AND TERMINATION: a. This contract shall be effective on the signature date above. b. The term of this Agreement shall be for five (5) years beginning on the date of first issued and payable notice of a violation from the last installed Camera System (the "Start Date") and may be automatically extended for two additional five (5) year periods. However, Customer may terminate this Agreement at the expiration of any term by providing written notice of its intent not to extend the Agreement 120 days prior to the expiration of the current term. c. The Contractor's services may be terminated: i) By mutual written consent of the parties; ii) For cause, by either party where the other party fails in any material way to perform its obligations under this Agreement. Termination under this subsection is subject to the condition that the terminating party notifies the other party of its intent to terminate, stating with reasonable specificity the grounds therefore, and the other party fails to cure the default within forty-five (45) days after receiving notice. iii) For convenience, by either party in the event that state legislation, a decision by a court of competent jurisdiction, or other change in state law or circumstances materially interferes with the terms of this Agreement or the ability of a party to perform its obligations under the terms of this Agreement. In any termination for convenience, ATS shall retain an amount of revenue collected from the program sufficient to cover ATS's costs in excess of fees paid to date d. Upon termination of this Agreement, either for breach or because it has reached the end of its term, the parties recognize that the Customer will have to process traffic law violations in the "pipeline," and that ATS accordingly must assist the Customer in this regard. Accordingly, the parties shall take the following actions, and shall have the following obligations, which survive termination during the wind -down period: The Customer shall cease using the AxsisTM System, shall return or allow ATS to recover all provided equipment within a reasonable time not to exceed 60 days, and shall not generate further images to be processed. Unless directed by the Customer not to do so, ATS shall continue to process all images taken by the Customer before termination and provide all services associated with processing in accordance with this Agreement, and shall be entitled to all Fees specified in the Agreement as if the Agreement were still in effect. 5. ASSIGNMENT: Neither party may assign all or any portion of this Agreement without the prior written consent of the other, which consent shall not be unreasonably withheld or delayed. However, for the purposes of ATS business financing purposes, ATS may sell, assign, transfer or convey any interest in this contract in whole or in part without the written consent of the Customer. 6. FEES AND PAYMENT: Customer shall pay for all equipment, services and maintenance based on the fee schedule indicated in Exhibit A, Schedule 1, ("Fees"). The Customer shall pay all fees due ATS based upon invoices from the proceeding month within 30 days of submission. Late payments are subject to interest calculated at 1.5% per month on open balances. Unit prices will be fixed for the first two (2) years of the first term and thereafter on each anniversary date of the term unit prices will increase by the CPI, according to the average change during the prior 12 months in the Consumer Price Index for All Urban Consumers (CPI-U) for U.S. City average as published by the Bureau of Labor Statistics, U.S. Department of Labor. Confidential Information Page 2 7. INTERSECTION AND VIOLATION RATE ANALYSIS: Prior to implementing the Axsis System, ATS may conduct an analysis of each Approach being considered for a Camera System. If ATS deems necessary, ATS wit use the AxsisTm VIMS (Violation Incident Monitoring System) or other tool or means to complete the analysis over a 4 to 24 hour period. The Customer will be provided a report on violations recorded at each monitored approach, including the time of day and lanes on which the violations occurred. For any Approach recommended by the Customer, ATS may install a Camera System. However, ATS may elect not to install a Camera System where traffic violation data does not support installation of the Axsis System. 8. COMMUNICATION OF INFORMATION: ATS agrees that all information obtained by ATS through operation of the Axsis System shall be made available to the Customer at any time during ATS's normal working hours, excluding trade secrets and other confidential or proprietary information not reasonably necessary for the prosecution of citations or the fulfillment of Customer's obligation under this Agreement. 9. CONFIDENTIAL INFORMATION: No information given by ATS to Customer will be of a confidential nature, unless specifically designated in writing as proprietary and confidential by ATS. Provided, however, nothing in this paragraph shall be construed contrary to the terms and provisions of any "Open Records Act" or similar laws, insofar as they may be applicable. ATS shall not use any information acquired by this program with respect to any violations or the Customer's law enforcement activities for any purpose other than the program. 10. OWNERSHIP OF SYSTEM: It is understood by the Customer that the System being installed by ATS is, and shall remain, the sole property of ATS, unless separately procured from ATS through a lease or purchase transaction. The System is being provided to Customer only under the terms and for the term of this Agreement. 11. INDEMNIFICATION AND INSURANCE: ATS shah comply with all laws, ordinances and regulations governing the use of photo enforcement systems applicable to this Agreement and shall comply with the maintenance procedures and manufacturer recommendations for operation of the AxsisTM equipment which affect this Agreement, and shall indemnify and save harmless the Customer against claims arising from the violations of the maintenance procedures and manufacturer recommendations for operation of the equipment as a result of the negligence of willful misconduct of ATS, its officers and directors, agents, attorneys, and employees, but excluding any employees or agents of Customer. ATS shall maintain the following minimum scope and limits of insurance: a. Commercial General Liability Insurance including coverage for bodily injury, property damage, premises and operations, products/completed operations, personal and advertising injury, and contractual liability with a combined single limit of $1,000,000 per occurrence. Such insurance shall include the Customer, its officers, directors, employees, and elected officials as additional insured's for liability arising from ATS's operation. b. Workers Compensation as required by applicable state law, and Employers' Liability insurance with limits of not less than $500,000 each accident; ATS shall at all times maintain worker's compensation insurance coverage in the amounts required by law, but shall not be required to provide such coverage for any actual or statutory employee of Customer. c. Comprehensive Business Automobile Liability Insurance for all owned, non -owned and hired automobiles and other vehicles used by ATS with a minimum $1,000,000 per occurrence combined single limit bodily injury and property damage. The Customer and its officers and employees, shall be named as additional insured on the comprehensive general liability policies provided by ATS under this Agreement. ATS shall require any subcontractors doing work under this Agreement to provide and maintain the same insurance, which insurance shall also name the Customer and its officers, employees, and authorized volunteers as additional insureds. Confidential Inforrnation Page 3 Certificates showing ATS is carrying the above described insurance, and evidencing the additional insured status specified above, shall be furnished to the Customer within thirty calendar days after the date on which this Agreement is made. Such certificates shall show that the Customer shall be notified of all cancellations of such insurance policies. ATS shall forthwith obtain substitute insurance in the event of a cancellation. inasmuch as the Customer is a body politic and corporate, the laws from which Customer derives its powers, insofar as the same law regulates the objects for which, or manner in which, or the concerns under which, the Customer may enter into this Agreement, shall be controlling and shall be incorporated by reference into this Agreement. The Customer shall be responsible for vehicle insurance coverage on any vehicles driven by Customer employees. Coverage will include liability and collision damage. 12. STATE LAW TO APPLY: This Agreement shall be construed under and in accordance with the laws of the State of 13. DISPUTE RESOLUTION: All disputes arising out of or in connection with the Agreement shall be attempted to be settled through good - faith negotiation between senior management of both parties, followed if necessary within thirty (30) days by professionally -assisted mediation. Any mediator so designated must be acceptable to each party. The mediation will be conducted as specified by the mediator and agreed upon by the parties. The parties agree to discuss their differences in good faith and to attempt, with the assistance of the mediator, to reach an amicable resolution of the dispute. The mediation will be treated as a settlement discussion and therefore will be confidential. The mediator may not testify for either party in any later proceeding relating to the dispute. No recording or transcript shall be made of the mediation proceedings. Each party will bear its own costs in the mediation. The fees and expenses of the mediator will be shared equally by the parties. a. Failing resolution through negotiation or mediation, any remaining dispute shall be submitted to binding arbitration in accordance with the Arbitration Rules for Professional Accounting and Related Services Disputes of the American Arbitration Association ("AAA Rules") before a single arbitrator. The place of arbitration will be mutually agreed upon within 14 days of a decision to seek arbitration. Limited discovery will be permitted in connection with the arbitration upon agreement of the parties or upon a showing of substantial need by the party seeking discovery. The arbitrator's decision shall follow the plain and natural meaning of the relevant documents, and shall be final and binding. The arbitrator will have no power to award (i) damages inconsistent with the Agreement or (ii) punitive damages or any other damages not measured by the prevailing party's actual damages, and the parties expressly waive their right to obtain such damages in arbitration or in any other forum. All aspects of the arbitration will be confidential. Neither the parties nor the arbitrator may disclose the existence, content or results of the arbitration, except as necessary to comply with legal or regulatory requirements. Each party will promptly pay its share of all arbitration fees and costs, provided that such fees and costs shall be recoverable by the prevailing party as determined by the arbitrator. If a party fails to pay such share promptly upon demand, the arbitrator shall, upon written request by the other party, enter a final and binding decision against the nonpaying party for the full amount of such share, together with an award of attorneys fees and costs incurred by the other party in obtaining such decision, which decision may be entered in any court of competent jurisdiction. Except for the failure of a party to pay arbitration fees and costs that requires resort to the arbitrator to order such payment, the parties will bear their own attorneys' fees in any matter or dispute under this Agreement. 14. AMENDMENTS TO THE AGREEMENT: The Customer may from time to time consider it in its best interest to change, modify or extend term, conditions or covenants of this Agreement or require changes in the scope of the Services to be performed by ATS, or request ATS to perform additional services regardless of and without invalidating the process that was used to procure the services enumerated under this Agreement. Any such change, addition, deletion, extension or modification, including any increase or decrease in the amount of ATS's compensation, which are mutually agreed upon by and between the Customer and ATS shall be incorporated in written amendments (herein called "Amendments") to this Agreement. Such Amendments shall not invalidate, the procurement process or this Agreement nor relieve or release ATS or the Customer of any of its obligations under this Agreement unless stated therein Confidential Information Page 4 15. LEGAL CONSTRUCTION: In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision thereof and this Agreement shall be construed as if such nvalid, illegal, or unenforceable provision had not been contained herein. 16. PRIOR AGREEMENT SUSPENDED: This Agreement constitutes the sole and only agreement of the parties and supersedes any prior understanding, written or oral, between the parties respecting the written subject matter. 17. NO AGENCY: ATS is an independent contractor providing services to the Customer and the employees, agents and servants of ATS shall in no event be considered to be the employees, agents, or servants of the Customer. This contract is not intended to create an agency relationship between ATS and the Customer. 18. FORCE MAJEURE: Neither party will be liable to the other or be deemed to be in breach of this agreement for any failure or delay in rendering performance arising out of causes beyond its reasonable control and without its fault or negligence. Such causes may include but are not limited to, acts of God or the public enemy, terrorism, significant fires, floods, earthquakes, epidemics, quarantine restrictions, strikes, freight embargoes, unusually severe weather, or governmental authorities approval delays which are not caused by any act or omission by ATS. The party whose performance is affected agrees to notify the other promptly of the existence and nature of any delay. 19. TAXES: In the event that any excise, sales or other taxes are due relating to this service contract, the Customer will be responsible for the payment of such taxes. 20. NOTICES: Any notices or demand which under the terms of this Agreement or under any statute must or may be given or made by ATS or Customer shall be in writing and shall be given or made by personal service, telegram, first class mail, FedEx, or by certified or registered mail to the parties at the following address: Attn: American Traffic Solutions, Inc. 7681 E. Gray Rd Scottsdale, AZ 85260 Attn: Chief Operating Officer IN WITNESS WHEREOF, the parties have executed this Agreement as of the date on Page 1. AMERICAN TRAFFIC SOLUTIONS, INC. Adam E. Tuton, EVP/COO City Manager ATTEST: Confidential Information Page 5 Recorder Confidential Information Page 6 Exhibit A ATS SCOPE OF WORK 1. AMERICAN TRAFFIC SOLUTIONS (ATS) SCOPE OF WORK 1.2 ATS IMPLEMENTATION 1.2.1 ATS agrees to provide a turnkey solution for Camera Systems to the Customer wherein all reasonably necessary elements required to implement and operate the solution are the responsibility of ATS, except for those items identified in Section 2 titled "Customer Scope of Work". ATS and the Customer understand and agree that new or previously unforeseen requirements may, from time to time, be identified and that the parties shall negotiate in good faith to assign to the proper party the responsibility and cost for such items. In general, if work is to be performed by the Customer, unless otherwise specified, the Customer shall not charge ATS for the cost. All other in -scope work, external to the Customer, is the responsibility of ATS. 1.2.2 ATS agrees to make every effort to adhere to the Project Time Line agreed upon between the parties. 1.2.3 ATS will assist the Customer with video evaluation of candidate sites using the Axsis VIMS system. 1.2.4 ATS will install Camera Systems at a number of intersection or grade crossing approaches to be agreed upon between ATS and the Customer after completion of site analyses. In addition to any initial locations, the parties may agree from time to time to add to the quantities and locations where Camera Systems are installed and maintained. 1.2.5 ATS will operate each Camera System on a 24-hour basis, barring downtime for maintenance and normal servicing activities. 1.2.6 ATS' in-house marketing department will assist the Customer with public information and outreach campaign strategies. In addition, depending upon the agreed -upon strategy, ATS may pay for agreed upon extra scope expenditures for public relations consultants, advertising, or media relations provided that such extra scope expenditures will be reimbursed to ATS from collected revenues. 1.2.7 ATS agrees to provide a secure web site (www.violationinfo.com) accessible to citation recipients (defendants) by means of a Notice # and a PIN, which will allow violation image and video viewing. 1.2.8 The Customer and ATS will complete the Project Business Process Work Flow design within 30 calendar days of contract signature. 1.2.9 ATS normally shall provide technician site visits to each Camera System once per month to perform preventive maintenance checks consisting of camera enclosure lens cleaning; camera, strobe and controller enclosure cleaning; inspection of exposed wires; and general system inspection and maintenance. 1.2.10 ATS shall repair a non-functional Camera System within 72 business hours of determination of a malfunction. 1.2.11 ATS shall repair the Axsis VPS system within 1 business day from the time of the outage. Outages of Customer internet connections or infrastructure are excluded from this service level. Confidential Information Page 7 1.2.12 For any city using ATS lockbox or epayment services, ATS will establish a demand deposit account bearing the title, "American Traffic Solutions, Inc. as agent for Customer" at U.S. Bank. At funds collected on behalf of the Customer will be deposited in this account and transferred by wire the first business day of each week to the Customer's primary deposit bank. The Customer will identify the account to receive funds wired from U.S. Bank. Customer shall sign a W-9 and blocked account agreement, to be completed by the Customer, to ensure the Customer's financial interest in said U.S. Bank account is preserved. 1.3 ATS OPERATIONS 1.3.1 ATS shall provide the Customer with an optional one-time warning period up to 30 days in length at the outset of the program. 1.3.2 ATS shall provide the Customer with an automated web -based citation processing system (AxsisTM VPS) including image processing, 1st notice color printing and mailing of Citation or Notice of Violation per chargeable event and a mailing of a text only reminder notice. Each Citation or Notice of Violation shall be delivered by First Class mail to the registered owner within the statutory period. Mailings to owners responding to first notices identifying drivers in affidavits of non -liability or by rental car companies are also included according to each pricing option. 1.3.3 Subsequent notices (such as pre -collection letters) may be delivered by First Class or other mail means for additional compensation to ATS as agreed by the parties in Schedule 1. 1.3.4 ATS shall apply an electronic signature to the citation when authorized to do so by an approving law enforcement officer. 1.3.5 ATS shall obtain in -state vehicle registration information necessary to issue citations assuming that it is named as the Customer's agent. 1.3.6 ATS shall seek records from out-of-state vehicle registration databases and apply records found to Axsis to issue citations for the Customer according to each pricing option. 1.3.7 If Customer is unable to or does not desire to integrate ATS data to its court system, ATS shall provide an on-line court processing module, which will enable the court to review cases, related images, correspondence and other related information required to adjudicate the disputed citation. The system will also enable the Court staff to accept and account for payments. Any costs charged by a third party vendor to integrate the ATS system to a court computer system shall be borne by the Customer. ATS may agree to cover these up front costs and recover the costs from the collected revenue in addition to its normal fees. 1.3.8 The AxsisTM VPS system, which provides the Customer with ability to run and print any and all standard system reports. 1.3.9 If required by the court or prosecutor, ATS shall provide the Customer with, or train a local expert witness able to testify in Court on matters relating to the accuracy, technical operations, and effectiveness of the AxsisTM System until judicial notice is taken. 1.3.10 In those instances where damage to a Camera System or sensors is caused by negligence on the part of the Customer or its authorized agent(s), ATS will provide Customer an estimate of the cost of repair. Upon authorization to proceed with the repairs or replacement, ATS shall replace or repair any damaged equipment and invoice for the pre -approved repair cost. ATS shall bear the cost to replace or repair equipment damaged in all other circumstances. Confidential Information Page 8 1.3.11 ATS shall provide a help line to help the Customer resolve any problems encountered regarding its Red Light Camera System and/or citation processing. The help line shall function during ncrmal business hours. 1.3.12 As part of its turnkey system, ATS shall provide violators with the ability to view violations online. This online viewing system shall include a link to the ATS payment website(s) and may offer the opportunity to download an affidavit of non -liability online. Online obtained affidavits, if approved by the court, shall be directed to and processed by ATS and communicated to the Court via the Axsis VPS transfer described above. 2. CUSTOMER SCOPE OF WORK 2.2 GENERAL IMPLEMENTATION REQUIREMENTS 2.2.1 Within 7 business days of contract execution, the Customer shall provide ATS with the name and contact information for a project manager with authority to coordinate Customer responsibilities under the Agreement. 2.2.2 Within 7 business days of contract execution, the Customer shall provide ATS with the name and contact information for a Municipal Court manager responsible for oversight of all Court -related program requirements 2.2.3 The Customer shall make every effort to adhere to the Project Time Line to be agreed upon between the parties. 2.2.4 The Customer shall direct the Chief of Police or approved alternate execute the ATS DMV Subscriber Services Agreement (Schedule 2) to provide verification to the State Department of Motor Vehicles, National Law Enforcement Telecommunications System, or appropriate authority indicating that ATS is acting as an Agent of the Customer for the purposes of accessing vehicle ownership data pursuant to the list of permissible uses delineated in the Drivers Privacy Protection Act 18 U.S.C. § 2721, Section (b) (1) and as may otherwise be provided or required by any provision of applicable state law. 2.2.5 The Customer and ATS shall complete the Project Business Process Work Flow design within 30 calendar days of contract signature. 2.3 STREETS AND TRAFFIC DEPARTMENT OPERATIONS 2.3.1 If the Customer chooses to move a Camera System to a new approach after initial installation, it shall pay the costs to relocate the System. 2.3.2 Customer will design, fabricate, install and maintain red light camera warning signs. If Customer cannot provide such signage, ATS will do so and charge the costs to the client. 2.3.3 The Customer shall provide access to traffic signal phase connections according to approved design. 2.3.4 Customer shall allow ATS to access power from existing power sources at no cost and shall allow or facilitate access to traffic signal phase connections to a pull box, pole base, or controller cabinet nearest to each Camera System within the Customer's jurisdiction. The costs of any additional conduit or power infrastructure needed to support installation of the Camera System shall be funded by Customer. ATS may agree to cover these up front costs and recover the costs from the collected revenue in addition to its normal fees. 2.3.5 The Customer shall not require ATS to provide installation drawings stamped by a licensed civil engineer. However, ATS work product and drawings shall be overseen Confidential Information Page 9 and approved by an ATS PE and such deliverables shall conform to applicable engineering norms and reflect the details of installation work to be completed. 2.3.6 The Customer shall approve or reject ATS submitted plans within 7 business days of receipt and shall limit iterations to a total of one revision beyond the initially submitted plans. Total plan approval duration shall not exceed 10 business days. 2.3.7 The Customer shall not charge ATS or its subcontractor for building, constructions, street use and/or pole attachment permits. 2.4 POLICE DEPARTMENT OPERATIONS 2.4.1 The Police Department shall process each potential violation in accordance with State Laws and/or City Ordinances within 3 business days of its appearance in the Police Review Queue, using AxsisTM to determine which violations will be issued as Citations or Notices of Violation. 2.4.2 Police Department workstation computer monitors for citation review and approval should provide a resolution of 1280 x 1024. 2.4.3 For optimal data throughput, Police Department workstations should be connected to a high-speed internet connection with bandwidth of T-1 or greater. 2.4.4 Police Department shall provide signatures of all authorized police users who will review events and approve citations on forms provided by ATS. 2.5 COURT OPERATIONS 2.5.1 If Customer does not provide payment processing services, Customer shall use ATS payment processing services. The fees for lockbox and epayment services are presented on Schedule 1. 2.5.2 Court shall provide a judge or hearing officer and court facilities to schedule andhear disputed citations. 2.5.3 Court shall provide the specific text required to be placed on the Citation notice to be issued by ATS within 30 calendar days of contract signature. 2.5.4 The Court shall approve the Citation form within 15 days receipt from ATS. 2.5.5 Municipal Court shall handle inbound and outbound phone calls and correspondence from defendants who have questions about disputes, and other issues relating to citation adjudication. Court may refer citizens with questions regarding ATS or Axsis technology and processes to websites and/or toll -free telephone numbers provided by ATS for that purpose. 2.5.6 Within 10 days after expiration of a second notice, Municipal court shall pursue delinquent collections of unpaid notices with an existing contractor or ATS. 2.5.7 Any potential, one time, direct costs to ATS to develop an interface between the Court system will be initially paid by ATS and any such costs will be reimbursed to ATS from collected revenues in addition to its normal fees. 2.6 INFORMATION TECHNOLOGY DEPARTMENT OPERATIONS 2.6.1 In the event that remote access to the ATS Axsis VPS System is blocked by Customer network security infrastructure, the Customer's Department of Information Technology shall coordinate with ATS to facilitate appropriate communications while maintaining required security measures. Confidential Information Page 10 Schedule 1 Service Fee Schedule Confidential Information Page 11 ASZCSAmertcan Traffic Solutions Schedule 2 DMV Subscriber Agreement Deli Services Subscriber Agreement ATS requires that your agency certify the intended use of the information made available to your agency through our services and that such uses are in compliance with the Federal Driver's Privacy Fro ecton Act Title XXXI and other applicable laws governing dissemination of public records. Based on your agency's intended use of sucti information, ATS will either grant permission to use the service or deny the application. Please specify any of the following permissible uses under 2r 21 that apply: ❑ (1). For use by any government agency, including any court of law enforcement agency, in carrying out its functions, or any private person or entity acting on behalf of a Federal, State or local agency in carrying out its functions. ❑ (4) For use in connection with any civil, criminal, adminisisative, or arbitrai proceeding in any Federal, State, or :local court or agency or before any self - regulatory body, including the service of process, investigation in anticipation of litigation, and the execution or enforcement of judgments and orders, or pursuant to an order of a Federal. State, or local court.. ❑ (7) For use in providing notice to the owners of towed or impounded vehicles. ❑ (10) For use in connection with the operation of private toll transportation facilities. in consideration of ATS making its Services available, Subscriber agrees to (i) utilize ,ATS provided data only for the purpose(s) specified above: and (ll) request such information only for the Subscribefs exclusive use in the ordinary course of Subscriber's business and not for resale. i certify that I any authorized to execute the Subscriber Use Certification on behalf of the Subscriber listed below. On behalf of such Subscriber, i certify that the above staterients are true and correct. Subscriber acisnowledges and agrees -that ATS may from time to time audit Subscriber's use of A T S's Services to ensure that such use is consistent with the intended uses set forth above and with all applicable Laws. This agreement shall be for year(s) commencing ag on the date below and shall automatically rene-w annually. This agreement may be terminated Within 30 days notice of the anniversary date, annually. SUBSCRIBER ]NFORMATi0N Subscriber A encylhdarne j NLETS .Agency Dili Name of .Authorized Representative Title of .Authored Representative Mailing Address: City 1 I State- F ZIP Code: Telephone: I - Fax ; ( ) - ; Email 1 Signature of Authorised Pe,presentata re: Date Signed Confidential Information Page 12 4,1.7.b Percentage of Revenues Collected Each Proposer will clearly state what percentage of revenues collected will be paid to the City. As stated in Evaluation Criteria, the Proposer submitting the highest percent revenue to the City will receive 100 points in the "highest and best value for City" category. The other Proposers will receive a pro-rata score in this category. We believe that the most important factor in our proposal is the tremendous and proven safety benefit that our entire solution will deliver to the City of Miami and its citizens. Secondary to this are the fiscal considerations related to any procurement. ATS superior technology and back office support will capture more violators than any of our competitors: Consequently, the City of Miami will receive significantly more revenue with ATS as its vendor than from any of our competitors. We believe that the percentage of revenues kept by the City is an important consideration but the effectiveness of the detection, imaging, processing and support capability is more reflective of value. Suppose that one vendor offers 75% of revenues collected and another offers 85%. Is the vendor that offers 85% more beneficial if it misses violations and only converts 50% of the violations it does capture compared to one that captures all of the violations and converts 80%? It is important to consider value versus stated price when calculating a cost benefit analysis. Regardless, ATS works with its partners to help realize the maximum potential from both a public safety and revenue standpoint. Currently within the State of Florida, jurisdictions opting for red light camera enforcement have set an initial fine of $125.00. Using this as a standard, the City- of Miami can earn 86% to upwards of_95/o_ per violation per camera, per_day. The percentage of revenue to the City could exceed 95%, depending on the pricing option negotiated. ATS offers a fixed monthly fee pricing option and a tiered fee per paid notice pricing option. ATS' camera systems capture and issue the most infractions over any other vendor. The following is a breakdown of the financial return to the City based on the fixed monthly fee structure. Miami, FL Traffic Safety Camera Program Projected Revenue for One Year (Below projections are based on 19 approaches. If the number of operational systems increases, the net revenue to the City will increase.) 19 Red Light Cameras $125 Average Fine to City 90% Collection Rate $4,750 Monthly Fee per Camera Gross Revenue to City Fee to ATS Net Revenue to City 15 paid notices per day $ 11,542,500 $ 1,083,000 $ 10,459,500 10 paid notices per day $ 7,695,000 $ 1,083,000 $ 6,612,000 5 paid notices per day 8 3,847,500 8 513,000 $ 3,334,500 4,1.7.c Project Manager as Single Contact Proposer shall provide a project manager for the project as the single point of contact of the City. The assigned project manager, Justin McDole, will be the City's single point of contact throughout the project. 4 ©2009 American Traffic Solutions, Inc. Page 160 January 26, 2009 4.1.7,d Intersection Design and Installation Plans Proposer shall provide system installation plans for review and approval by the City, and Miami -Dade County Traffic and Signal Division, if applicable. Successful Proposer shall be responsible for obtaining all permits required and for payment of all associated permit processing fees for the installation and operation of the system. ATS has in-house professional civil engineers who will modify the "as -built" drawings to include ATS-added infrastructure to be reviewed and approved by the City, and Miami -Dade County Traffic and Signal Division, if applicable. ATS will acquire all of the appropriate permits associated with the red light camera program for the City of Miami and will pay for all associated permit processing fees. ATS has extensive experience working with various agencies throughout the United States, including in Florida, to obtain the necessary permits and approvals. These include various Departments of Transportation, as well as a variety of utility companies and telecommunications organizations. This vast and extensive experience will enable to work effectively with local entities to ensure a timely receipt of permits and approvals. 4.1.7.e Installation and Maintenance Successful Proposer shall furnish, install, operate, and maintain the camera system and all associated equipment. ATS will maintain the red light camera system and will provide support and maintenance for the installed cameras throughout the project. 4.1.7. f Infraction Processing Successful Proposer shall be responsible for loading, optimizing and license plate data entry processing of images for review (final review to be processed by authorized City police personnel). ATS staff performs all pre -review and case preparation functions. Section 4.1.2.e.3 contains a detailed description of our Infraction Processing workflow. 4.1.7.g Notice Preparation and Mailing Successful Proposer will prepare the notice letters referenced in Section 3.2.6 for all chargeable infractions and will mail such notice letters to vehicle owners. The Successful Proposer shall include a return envelope for payments with all notice letters. Once the infractions are approved by the City/Police Department, Notices (also called Notices of Infraction) are generated by the AxsisTM Violation Processing System and mailed to the owners' addresses, including a return envelope for payments. 4.1.7.h Issuance Time Frame Infractions for which registered owner data is available shall be issued within the legally required number of days of the infraction event date. The system will be set to ensure that notices are mailed within the time frame defined by the City. ©2009 American Traffic Solutions, Inc. Page 161 January 26, 2009 4.1.7.i Notice Processing Supplies Successful Proposer may be asked to provide all required notice processing supplies including paper, envelopes, postage, toner and any and all notice printing supplies. ATS can provide all notice processing supplies. 4.1.7. j Information on Notice Notices shall include one set of images and a license plate image, as well as instructions as to viewing the alleged infraction through the internet. All notices contain color images of the infraction and instructions on how to view the alleged infraction through the Internet. A sample notice is in section 4.1.2.e.9. The following section details how notice recipients can view the alleged infraction through the Internet. 4.1.7.11 Violator Web Review User -Friendly Website This user-friendly website results in higher payment rates. Due to the useful, information on the site, violators have fewer questions regarding their infraction. ATS offers the best Internet site for notice recipients. It offers more information and better image and video access compared to all other competitors' web services. For example, the ATS system provides the copies of all the infraction images and the related video clip. Other systems only provide the rear and the plate image_and_sometimes provide video clips. Again, ATS was the leader and innovator in the design of easy -to -use customer friendly photo enforcement public websites. The website is available 24 x 7 x 365. People who receive notices may log onto www.Violationlnfo.com to view their infraction images, associated video clips and balance due. For many clients, the site also enables the defendant to pay the fine online. If desired by the City, ATS will provide a bilingual website. The violator is provided instructions to log into the website using their Notice number and PIN which appears inside the red box on the front of the notice. On the Login screen, the Help link provided instructions for the violator to log into the site and the Privacy Policy explains the ATS privacy policy for the site. ©2009 American Traffic Solutions, Inc. Page 162 January 26, 2009 .AXSiS VPS YIOI ei'IO, .4,071151,:; ,.:TIP Enter yourilotice* and Pinat,-then press Latin City of Apopka 7ralfc Light Saloty Program 112 El.( El0ih Woe! Apopro. FL 22701 arsvlal V r4m ax[ELEA Ave Gust, ALL LL,PL ID EP` hI CITY OF APOPIV. Ysr uw+>Pm- , •«r..m.ueo Tr ao+.cim.WF 15,W2....-w NOTICE • Nii011ulX! VEPSroH 1 t55UED D62': a01 STATE. n TYPE. ' PLATE. F4V•41 U.a. your rh.e4 « moe.0 em.. P.neN LILL• CALL d Apopka fA HOT 4LALL CASH o ,+ peTY e3.Q1 wLrcnbc.tln wboaee erect» rr. 1•1 Tc r9n0 uowrp • e fP, rm.! ,awc w .o s..oe.. e,. .,.,m w a ur, mv.ml Pecre me Cue Da✓. AMOUNT WC: S125.00 City Of Apopka 71oo0o Traffic lohl Safety Program PO Box 742503 Calcipnall. OH A5274.2503 .....I1.11,,,,,1101.1.1 J Violationinfo.com Login Screen [The data on the Notice is blocked to protect privacy] Once logged into the site, it is customized with the City's logo and banner. The top three most frequently asked questions are presented first. The following illustrates a typical screen view for violators that login to the website. ATS will work with the City to determine what elements and information they want available for the public to view. We provide this service for most of our clients. ©2009 American Traffic Solutions, Inc. Page 163 January 26, 2009 CITY OFAPOPKA,_T Most Asked Questions Q: What is a red light running violation? A: A red light running violation occurs when a motorist enters an intersection after the traffic signal has turned red. Motorists already in the intersection when the signal changes to red, when waiting to turn for example, are not considered red light violators. Q: Why did I receiv thi N r P r v molar A: Based upon image c� Image's and Uideo As the owner of the vehi The Violator ca Q: What is the fine? Are each Icorhfo view each ts? A: The fine is $125 00 fo y: Image 8nd the V1de0 After the due date a late fee of $25 will be added to your fine. Review Evidence m, your vehicle was determined to have committed a red light violation. led to you. L.,iick on an icon below to view an image or video associated with r violation: J JPG J JPG J JPG IJAVI verview A Overview B License Plate Video Balance Inforfi 'uun Balance :$125.00 This balance is updated once per day (at night). If you made an online payment today, this balance will not reflect today's payment Please check back on the next business day. VISA Convenience fee will be addec Privacy Policy Typical Violationlnfo.com Screen 4.1.7.j.1.1 Website Security ATS' Internet security certification is provided by Thawte. Thawte's roots have been inserted in the major browser vendors' products since 1996. This gives ATS industry leading browser ubiquity. With our Thawte SSL Web Server Certificate, we are subject to the highest standard of verification and authentication procedure. In fact, a stringent checklist of activities is undertaken to ensure that you really are who you claim to be. An overview of the validation process is as follows: 1. Authentication: ■ Company registration details confirmed thawteTM irs a crust thingTM ©2009 American Traffic Solutions, Inc. Page 164 ------ ------------ January 26, 2009 • Confirmation that domain is owned by requesting party. �. Verification: • Third party telephone listing used to confirm that the authorized person requesting certificate is employed by requesting party. The value of this process cannot be underestimated; it is the foundation of Thawte's enviable reputation as a rock -solid independent Certification Authority (CA). The Thawte CA guarantees information privacy and protects information in transmission between our web server and your web browsers using 256, 128, 56 or 40-bit encryption, depending on the City's browser capability. 4.1.7.k Online and Phone Payments Successful Proposer shall provide a means for the fines to be paid on-line by credit or debit card. Successful Proposer shall provide a means for the fines to be paid by phone using a credit or debit card. When a notice is issued which includes a fine amount, there are several payment channels from which the payer may choose. The available payment channels are: ■ Mail in the payment with the coupon (Lockbox) • Pay online, _using the web (Web) • Pay by phone (Phone) All payments are tracked by payment source (web, phone or lockbox) and payment method (Check, Money Order, Visa, MC and ACH). AxsisTM Payment Processing handles applied payments, unapplied payments, overpayments, refunds, adjustments, dismissals and reversals. ATS and US Bank have an established partnership for all AxsisTM payment processing. ATS is PCI Level III compliant. 4.1.7.k.1 Lockbox Payments Each notice includes a payment coupon that the violator mails in with his or her payment. All lockbox payments are mailed to US Bank's lockbox address. US Bank handles the lockbox payment channel and processes checks, money orders and cash. Although cash is discouraged, US Bank accepts it and processes it. 4.1.7.k.2 Online Payments In addition to lockbox payment processing, ATS processes payments made online by violators. The Web Payment channel allows the payer to independently pay online over the web. Visa and MasterCard are accepted, as well as electronic checks where the routing/transit number "and account number are required. ATS' processing system updates US Bank with all of the notice numbers, PINs and balances each night. A convenience fee is applied to the payer for web payments. US Bank provides the website and customizes it with a logo and banner, similar to the customizations ATS offers on the www.Violationlnfo.com website, which is detailed in section ©2009 American Traffic Solutions, Inc. Page 165 ----------------- January 26, 2009 4.1.7.j.1. The instructions on the back of the notice instruct the payer to log into the www.ViolationInfo.com website using the Notice number and PIN found in a red box on the front of the notice, 4.1.7. k.3 Phone Payments Violators have the option of paying for theft fines over the phone. Each notice will have our toll - free customer service number listed on it, which the violators call and provide their credit card information. An ATS customer service representative enters the credit card information utilizing the website described in section 4.1.7.j.1. 4.1.7.k.4 Deposits The funds are deposited every night in the U.S. Bank ATS Blocked Account for the City. A record of the payments is entered into ATS' AxsisTM BPA (Billing, Payment and Adjustment) module. At the same time that the payments are entered into BPA, the balances are updated in AxsisTM. The following is the schedule for when the funds are electronically transferred from the U.S. Bank ATS Blocked Account for the City to the City's Account: • Lockbox funds are swept once a week • ACH funds are swept one day later • Credit card funds are swept two days later Real-time payment reports are available through AxsisTM for the City's review 24 x 7 x 365. 4.1.7,1 Third Party Collection Service Successful Proposer shall provide_for a.third party collection service for the collection of delinquent accounts, at City's discretion. ATS will manage all collections processing for the City of Miami. ATS defines collections as the activities required to collect delinquent infraction payments beyond the second notice mailing. ATS contracts with several collections providers who have developed a proprietary collection system and methodology specifically designed to address the nuances of collecting delinquent municipal fines. The comprehensive collection program includes mailing collection notices, answering inbound calls, and the use of aggressive skip tracing technology to locate and collect from even the most difficult to locate debtors. This program also complies with the Fair Debt Collection Practices Act, 15 U.S.0 1692, et. seq. 4.2 PROPOSER'S COORDINATION PLAN Each Proposer proposing on any portion of the RFP must include a plan for coordinating with the City or its authorized representative(s). This plan must include Proposer's proposal for the scheduling of regular meetings to review project status, how to handle the escalation of problems, communications to Proposer of changes which may be required as a result of changes to such things as locations or scheduling conflicts. Our proposed Project Manager, Justin McDole, and Client Services Liaison, Doug Carlozzi, will coordinate all aspects of our contract with the City of Miami. Justin and Doug will schedule project status meetings and will handle issues such as problems with the camera system equipment and infraction processing system. They will work closely with the City throughout the length of the contract. The following details Doug's duties as Client Services Liaison. ©2009 American Traffic Solutions, Inc. Page 166 January 26, 2009 4.2.1 Client Liaison The client services liaison (CSL) is the primary point of contact for ATS' live clients. The CSL is the communication link between these clients and all internal ATS departments. The Liaison works with a number of departments within each client, including the Special Master, police departments and related IT departments. The Liaison provides proactive client service as well as solving all issues related to processing infractions. The Liaison's responsibilities and duties include: • Research and resolve client issues within 48-hour turnaround. If an issue requires additional time for resolution, the Liaison must update the client within 48 hours with additional details and provide frequent updates until the issue is resolved. • Investigate solutions and communicate appropriate options for resolution. ■ Works directly with ATS Operations to ensure Processors and Customer Service Representatives have the most up-to-date information for each client and provides accurate information to violators. • Works closely with ATS' IT / Business Analyst group to implement changes and correct bugs. • Analyze Issuance Rates and Police Approval Rates and work with internal groups and Police Department to improve rates. • Track client issues and analyze reports to identify training needs of operations staff, training needs of the client's employees or the need for system or technology enhancements. Work closely with ATS Training Group during implementation to become familiar with client's program and build relationship with City counterparts. • Monitor client's workflow (quantity and quality of infractions) and identify areas of concern and communicate with internal departments to help resolve issues and communicate solutions to client. • Review infractions for all clients and to stay current with operational issues. • Process video requests when received. • Build rapport and relationship with clients during the implementation phase. • Review business rules, contracts and other account specific items that are important to servicing the account. ■ Work with all account contacts to proactively address concerns prior to them becoming problems. The Client Service Liaison is expected to make a proactive phone call or have face-to-face contact with each client at least on a monthly basis. • Daily monitoring of police queues. If the police queues require attention, appropriate outreach either by email or phone call should occur immediately with the accounts. If there is not improvement within 48 hours of the reminder, escalation should be made through the ATS Project Manager for higher escalation. Doug Carlozzi ATS Client Liaison •r= ©2009 American Traffic Solutions, Inc. Page 167 January 26, 2009 4,3 RED LIGET CAMERA ENFORCEMENT LAWS Certification that Proposer has reviewed and is familiar with applicable law on red light camera enforcement, including, without limitation, Florida Statutes, Florida Attorney General Opinion 05-41 and City Ordinance 12974, and that Proposer believes that its system complies with these provisions of law. ATS has reviewed and understands all applicable law on red light camera enforcement, including Florida Statutes, Florida Attorney General Opinion 05-41 and City Ordinance 12974. We believe that our red light camera system and infraction processing system comply with these provisions of law. We currently have operational red light camera systems in Apopka, Aventura, Casselberry, Miami Gardens, Palm Coast, Pembroke Pines and Temple Terrace. ©2009 American Traffic Solutions, Inc. Page 168 January 26, 2009 5. TRADE SECRETS EXCEPTION TO PUBLIC RECORDS DISCLOSURE All information this proposal, except for our financial statement, may be released for public records disclosure. American Traffic Solutions is a private company, and does not publish its Confidential Financial Information. Nevertheless, we are willing to disclose our financial statements to the City of Miami as requested by the RFP. The financial data is exempt from Florida Sunshine and public records laws and must not be released without ATS' written consent. As a measure to ensure strict confidentiality, we have enclosed the requested Financial Statements in a separate envelope attached hereto, entitled: American Traffic Solutions Financial Statements — Confidential Information The financial statement envelope is also labeled with the RFP number. Also enclosed is Horsepower Electric, Inc.'s financial statement in a separate envelope. ©2009 American Traffic Solutions Inc. Page 169 6. REQUIRED FORMS Below is a list of the forms that have been completed and executed and follow this page: 1. Certification Statement 2. Certifications (with a copy of our business license) 3. Percentage of Revenue to the City ©2009 American Traffic Solutions, Inc. Page 170 January 26, 2009 Certification Statement Please quote on this form, if applicable, net prices for the item(s) listed. Return signed original and retain a copy for your files. Prices should include all costs, including transportation to destination. The City reserves the right to accept or reject all or any part of this submission. Prices should be firm for a minimum of 120 days following the time set for closing of the submissions. In the event of errors in extension of totals, the unit prices shall govern in determining the quoted prices. We (I) certify that we have read your solicitation, completed the necessary documents, and propose to furnish and deliver, F.O.B. DESTINATION, the items or services specified herein. The undersigned hereby certifies that neither the contractual party nor any of its principal owners or personnel have been convicted of any of the violations, or debarred or suspended as set in section 18-107 or Ordinance No. 12271. Al] exceptions to this submission have been documented in the section below (refer to paragraph and section). EXCEPTIONS: None We (I) certify that any and all information contained in this submission is true; and we (I) further certify that this submission is made without prior understanding, agreement, or connection with any corporation, firm, or person submitting a submission for the same materials, supplies, equipment, or service, and is in all respects fair and without collusion or fraud. We (I) agree to abide by all terms and conditions of this solicitation and_certify_that_I am authorized to sign this submission for the submitter. Please print the following and sign your name: SUPPLIER NAME• American Traffic Solutions, Inc. ADDRESS' 7681 E. Gray Rd., Scottsdale, AZ 85260 PHONE: (480) 443-7000 FAX• (480) 596-4501 EMAIL: oete.cuccaro anatsol.com / BEEPER Mobile: (305) 763-1127 SIGNED BY• �f Adam E. Tuton TITLE: Executive Vice President/COO DATE• 1/23/2009 FAILURE TO COMPLETE. SIGN. AND RETURN THIS FORM SHALL DISQUALIFY THIS BID. Page 2of44 Certifications Legal Name of Firm: American Traffic Solutions, Inc. Entity Type: Partnership, Sole Proprietorship, Corporation, etc. Corporation Year Established: 1992 Business Address: 7681 E. Gray Rd. City, State and Zip Code: Scottsdale, AZ 85260 Telephone Number: (480) 443-7000 Fax Number: (480) 596-4501 E-mail Address: pete.cuccaro©atsol.com Occupational License Number: 1021660 Occupational License Issuing Agency: City of Scottsdale, Arizona Occupational License Expiration Date: 12/31/2009 Respondent certifies that (s) he has read and understood the provisions of City of Miami Ordinance No. 10032 (Section 18-1 05 of the City Code) pertaining to the implementation of a "First Source Hiring Agreement.": (Yes or No) Yes Will Subcontractor(s) be used? (Yes or No) Page 3of44 Yes Service Total Contract Amount( which includes base term and renewal options): $9,747,000 (based on fixed monthly fee option: $4,750 per month x 19 approaches x 12 months x 9 years) Page 4 of 44 BUSINESS, OCCUPATIONAL & PROFESSIONAL LICENSE CITY OF SCOTTSDALE SCOTTSDALE, AZ LICENSE PERIOD LICENSE NUMBER ## OF EMPLOYEES 01 /01 /2009 - 12/31/2009 1021600 201 SERVICE ADDRESS 7681 E GRAY RD AMERICAN TRAFFIC SOLUTIONS INC 7681 E GRAY RD SCOTTSDALE AZ 85260-3469'. DATE ISSUED: November 27, 2008 GENERAL MANAGER NON -TRANSFERABLE FINANCIAL SERVICES THIS LICENSE MUST BE DISPLAYED IN A CONSPICUOUS PLACE The issuance of this license shall in rio way be construed as permission to operate a business activity in violation of any other law or regulation to which such activity may be subject. Line: 1 Description: Percentage of Revenue to the City Category: 55009-00 Unit of Measure: Gross Unit Price: 86% to upwards of 95% Number of Units: 1 Total: 86% to upwards of 95%* *The percentage of revenue depends on the type of payment structure negotiated between the City and American Traffic Solutions. Please note that the percentage can exceed 95%. The final percentage may be lower or higher than stated depending upon final scope and contract details. Page 5 of 44 EXHIBIT C Insurance Certificate Agreement American Traffic Solutions (ATS) —P.FP 119057 Traffic Safety Camera Prosram 77 EXHIBIT D CORPORATE RESOLUTIONS AND EVIDENCE OF QUALIFICATION TO DO BUSINESS IN FLORIDA (To be provided upon document execution) .Agreement American Traffic Solutions (ATS) — RFP 119057 Traffic Safety Camera Program 7j CORPORATE RESOLUTION WHEREAS, , desires to enter into an agreement with the City of Miami for the purpose of performing the work described in the contract to which this resolution is attached; and WHEREAS, the Board of Directors at a duly held corporate meeting has considered the matter in accordance with the By -Laws of the corporation; NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS that are hereby authorized and instructed to enter into a contract, in the name and on behalf of this corporation, with the City of Miami upon the teiins contained in the proposed contract to which this resolution is attached and to execute the corresponding performance bond. DATED this day of , 2010. Corporate Secretary Chairperson of the Board of Directors (Corporate Seal) Agreement American Traffic Solutions (ATS) — RFP 119057 Traffic Safety Camera Program 24