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HomeMy WebLinkAboutResume - Kevin M. KirwinKevin M. Kirwin. 1918 Brickell Avenue #306 Miami, Florida 33129 305.305,2722 (c) / (h) 305.755.7912 SKILLS SUMMARY Advanced leadership, management and administrative experience, asset management and personnel development coupled with dynamic people skills. Successful track record of budget preparation, administration and instructional program development. Initiated, implemented and monitored several performance improvement, control processes and efficiency based performance measures in relation to operational responsibilities. Extensive experience in contract management, negotiations and revenue development. Strong customer -focused and satisfaction skills, public relations and communication background through education and professional experience. EXPERIENCE October 2014 — Present City of Miami, Parks and Recreation Department, Director • Department director focused on reorganizing the organization to meet the wants and needs of the residents and visitors of the City of Miami. Focus areas are Organizational Excellence, Extreme Customer Focus, Park and Open Space Land Aquistion and Capitial Development and Renovation of Park Facilities. February 2012 — October 2014 Miami -Dade County, Parks, Recreation and Open Spaces Department, Assistant Director for Operations Management ■ Assistant Director with the operational and administrative responsibility of 254 metropolitan, regional, district, community and neighborhood parks, marinas and facilities with an overall annual operating budget of $71 million and revenues of $45 million, 424 full-time employees and 375 part-time FTEs. ■ Oversight and responsible for the efficient and effective operations and coordination of the following divisions; Coastal Park and Marina Enterprises, Park Operations, Recreation and Programming Services , Special Taxing Districts, Grounds Maintenance, Landscape Agency, Park Enforcement Division, Aquatics, Beach Maintenance Operations and the Right -of -Way Aesthetics and Asset Management. ■ Reorganized Operations Management from geographically defined regions to functionally aligned divisions in order to increase service- levels and services to residents and to realize efficiencies in the areas of grounds maintenance, park operations and recreation. The creation and reorganization of the Park Operations as a functional area under one senior manager was seamlessly and successfully accomplished. This reorganization has enabled this division to focus on revenue generation and park/grounds/facility conditions. ■ The Right -of -Way Aesthetic and Assets Management Division (RAAM) was successfully functionally and systematically integrated from the Public Works Department into Parks syncing processes, personnel and work. By benchmarking the RAAM process for contacted maintenance accountability and invoice processing it was determined to be a Best Practice perfect for adoption of how contacted grounds maintenance Kevin M. Kirwin on parks are monitored and managed. RAAM Inspectors currently inspect the 138 parks that have their grounds maintained by private contractors from 12 to 16 cycles per year, ■ Spearhead the Mayor's BIKE305 initiative that kicked off in March 2013 that forged collaboration between Miami -Dade County and six municipalities (City of Miami, Village of Key Biscayne, City of Coral Gables, Village of Pinecrest, Village of Palmetto Bay and Town of Cutler Bay), The purpose of this initiative was to highlight the connectivity throughout Miami -Dade County and its surrounding communities through the bike pathways, while promoting a healthy lifestyle and wellness. ■ Increased overall marina occupancy from 89% FY 2011-12 to 93% in FY 2012-13. As of September 2013, Crandon and Matheson marinas were over 100% occupancy and Bill Bird marina at 98%. Black Point Marina began the fiscal year at 79% wet slip occupancy and closed the fiscal year with occupancy of 95%. This was accomplished through aggressive marketing, relationship building and an insistence on extreme customer - focus. ■ Worked closely with senior leadership from the Miami -Dade Police Department (MDPD) on the creation and dissemination of crimes and arrest on parks reporting. These reports are then used to identify crime focus areas and collaborate with MDPD on enforcement actions. Established a very strong and mutually supportive working relationship with the MDPD from the Director level down through the ranks. The incubator for this collaboration was Mayor Gimenez' Joint Round Table for Youth Safety and enabled an excellent working relationship with the Miami -Dade Police Department. December 2007 — February 2012 Parks, Recreation and Open Spaces Department, Executive Assistant to the Director ▪ Coordinating executive level activities on behalf of the Director that require independent decision making skills, resourcefulness, initiative and sound judgment. • Advising and informing the Director on policy, procedure, budgetary, operational and other relevant matters. • Coordination and communication with the Office of the Mayor, County Commissioners and their staff, outside agencies, partners and stakeholders. • Coordinating, prioritizing and presenting items to the County Attorney's Office for approval for legal sufficiency, opinions and providing analysis for related legal matters. • Conduct analysis, prepare, proof, advise and submit legislative items for BCC approval. • Lead the Department's Performance and Efficiency Section in order to reduce and eliminate exposure to theft, reduce costs, maximize revenue and ensure the adherence to County and Department Policies and Procedures. • The Department's Emergency Operations Coordinator by updating the Department's Emergency Operations Manual and Continuity of Operations Plan annually and by coordinating with our liaisons at the Emergency Operations Center. • Review and recommend for signature and/or approval by the Director Kevin M. Kirwin all Special Event Permit Applications and Permits to Conduct Private Business on County Property. ■ Advise the Director on high level revenue contract and programming partnership negotiations. ■ Lead, Coordinate and direct special projects, activities and attention item resolution. Assist senior and mid level management with policy, procedure, and resource issues. Recommend and assist senior and mid level managers with decisions, resources, and coordination with other departments and outside agencies. March 2006 — December 2007 Miami -Dade County, Office of Strategic Business Management, Miami, FL Senior Management Consultant, Management Planning and Strategy Division ■ Enable and facilitate the implementation of the Results Oriented Government (ROG) and performance improvement processes with executive level and senior department management throughout the County. ■ Assisting with the county -wide roll out of the Active Strategies Enterprise Software program which enables executive level managers and departments to track their progress toward the achievement of objectives adopted in the 2003 Miami -Dade County Strategic Plan. ■ Assisted with the development of the 2006 Progress Report to the Community, which will communicate the feedback derived from the 2005 Resident Survey via a tangible mail/hand out that directs residents to in- depth information availableon the county's web portal. September 2004 — March 2006 Miami -Dade County, Park and Recreation Department Miami, FL Administrative Officer 3, Operations Division Coordinated the post Hurricane Katrina and Wilma emergency tree trimming and debris removal process to include RFP/vendor selection, coordination of in-house crews and assets, established FEMA compliant monitoring procedures and coordinated these efforts with the five operating regions of the Department and the Special Tax District Coordinator. The effective coordination and prioritization of these resources enabled the Department to open most of our parks within one week of the storm. ■ Selected to research, develop and market county -wide wellness and fitness programs for Miami Dade County employees. ■ Developed business plan, budget and operating procedures for Miami - Dade County Employee Fitness and Wellness Center. Conducted life cycle cost analysis of equipment options, benchmarked public and private sector fitness centers and developed a comprehensive marketing plan for the planned facility. ■ Developed and coordinated customer satisfaction and marketing survey of golf course operations. Conducted analysis of findings and provided recommendations in order to increase customer retention and satisfaction. ■ Grant writer and project leader to implement an online/web based program registration and facility reservation system for the department. Oversaw Kevin M. Kirwin the development of this project's budget preparation and business analysis. ■ Developed capital improvement budget for public sport shooting facility for inclusion in the General Obligation Bond package. Coordinated the creation of a task force to develop a general plan and oversee capital projects for Miami -Dade County's public sport shooting facility. ■ Participated as a delegate representing Miami -Dade County with the United States Track and Field Association. Serving as liaison with the Florida Sports Association for the Florida Sunshine Games. September 2004 — Present Florida International University, Miami, Florida Adjunct Professor, School of Education, Department of Health, Physical Education and Recreation ■ Adjunct Professor teaching LEI 5460 — Leisure Services Marketing, Fall 2004, Fall2005. ■ Adjunct Professor teaching LEI 3630 — Design, Care and Maintenance of Park and Recreation Facilities, Spring 2005. November 1996 — September 2004 Miami -Dade County, Park and Recreation Department, Miami, FL Park Manager IV, Crandon Park Range Manager, Trail Glades Sports Shooting Facility ■ Park Manager for a 975-acre metropolitan park with an expenditure budget of 3.5 million dollars. ■ Responsible for all administration, financial reporting, personnel and procurement of Crandon Park. ■ Prepared annual budget package and business plan for Crandon Park. ■ Developed and implemented a post transactional customer satisfaction survey of facility users. Conducted ongoing analysis in order to improve satisfaction, effectiveness and efficiency. ■ Conducted a business process analysis of several departmental processes and procedures as a member of an ongoing task force aimed at improvements. ■ Built interagency and intergovernmental consensus prior to and after the formation of the Rickenbacker Causeway and Crandon Boulevard Coordination Committee. ■ Responsible for project management associated with a high profile master plan agreement. • Participated in the several Miami Dade County, Strategic Planning workshops and objective setting sessions. ■ Supervised multiple work units at Crandon Park. Led and managed a staff of thirteen managers and supervisors with fifty-six employees. ■ Plan, budget and conduct on a yearly basis several county wide special events to include the NASDAQ-100 Open Tennis Tournament and the Royal Caribbean Golf Tournament. ■ Planned, coordinated and implemented numerous walk-a-thons, triathlons, duathlons and other participant based athletic and corporate events. Kevin M. Kirwin • As the range manger Miami -Dade County's public sport shooting facility responsible for preparing the facilities expenditure and revenue budget of 1 million dollars. 1995 -1996 Miami -Dade County, Community Action Agency Miami, FL Job Training Specialist/Project Assistant • Project assistant, responsible for administration and operation of county work experience training. • Reported to the Senior Community Service Employment Project Advisory Board. Communicated program updates and implemented suggestions made by the program's advisory board members. • Assisted with funding grant research, application and grant administration • Prepared curriculum and conducted skill based and informative training to program participants. • Exceeded training and placement goal by 30% for the budget year. 1995 Miami -Dade Park and Recreation Department Park Service Aide, Trail Glades Range • Performed duties of Range Safety Officer and Trap / Skeet Puller. 1989 - 1097 United Parcel Service , Wilmington, DE and Miami, FL Package Car Driver, PT Sorter and Trainer • Full-time delivery driver, consistently exceeding company standards for efficiency • Part-time Sorter and Trainer while serving on location's Comprehensive Safety and Training Committee. 1979 - 1988 United States Marine Corps Honorable Discharge • Selected for an education and commissioning program based on performance and aptitude. • Trained and provided leadership to progressively large units numbering from 4 to 120 Marines. • Honorably discharged following recovery from service connected injuries. EDUCATION • Masters in Public Administration, Florida International University, 0 2003- 2004 Academic Achievement Award, School of Policy and Management Certificate of Completion, Florida International University, Academy for Strategic Management • B.A. History, University of Delaware • Graduate, National Parks and Recreation Association, Revenue Kevin M. Kirwin Development and Management School . Certified Park and Recreation Executive, Certified Park and Recreation Professional