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ATTACHMENT B
APPLICATION FOR WRECKER CONTRACT
WITH THE CITY OF MIAMI
1. Business Name:
2. Business Address:
Telephone: City: Zip:
Mailing Address:
City: Zip:
State type of business enterprise (e.g. corporation, association, partnership,
organization, joint venture, trust, foundation, firm, group, society, individual natural
person, etc.)
3. NAME ALL OWNERS/PERSONS HAVING AN INTEREST IN THE TOWING
AGENCY. (Attach additional sheets if necessary)
NAME
SS#
ADDRESS
PHONE
CITY STATE BIRTH DATE
NAME
SS#
ADDRESS
PHONE
CITY STATE BIRTH DATE
NAME
S S#
ADDRESS
PHONE
CITY STATE BIRTH DATE
NAME
S S#
ADDRESS
PHONE.
CITY STATE BIRTH DATE
4. Has the business enterprise, or any person whose name appears in this
application, ever been convicted of any crime?
If so, list the name, the arrest and conviction record of each person. (Attach
additional sheets if necessary)
5. Does the business enterprise have an officer, director, partner, or sole proprietor
and individual, who has a currently suspended business license revoked by action of the
City within the past five (5) years?
If so, list the individual(s):
6. If a corporation, supply the following:
Corporate Name:
Date Incorporated: State of Charter
7. What is the fictitious name under which the business will be conducted (if
applicable):
8. Has this business ever been suspended, revoked or been the subject of
suspension, revocation or violation of Local, County or State Law?
If so, explain:
9. How many wreckers does the Towing Agency have in each class? (Refer to
Exhibit 2 for Class description)
CLASS A CLASS B
CLASS A (FLATBED) CLASS C
CLASS B (FLATBED) CLASS D
NOTE: Attach copies of vehicle registration.
10. Has the Towing Agency ever filed for insolvency, reorganization or bankruptcy
petition (Voluntary or involuntary)
If yes, explain:
11. List three (3) references:
NAME: ADDRESS: TELEPHONE:
12. List any current or prior towing and vehicle storage contracts for governmental
organizations:
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
13. List any current or prior towing and vehicle storage contracts for private
companies
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
Agency Name:
Address:
Contact's Name & Phone #
14. Have any of the owners listed in Rem #3 ever had a contract terminated (either
as a primary contractor or sub -contractor) for failure to comply, breach, or
default?
If yes, please explain:
15. How long has this Towing Agency been in the towing business?
16. How long has the owner(s) listed in Item 3, been in the towing business? (List by
name)
17. Are the payment office and storage facility located at the same
site?
18. State the address of the payment office:
19. Provide the address of the storage facility or facilities; indicate the approximate
square footage of the lot at each facility and specify the square footage available
for inside storage:
20. Is the Towing Agency located entirely within the City of Miami .
limits:
21. For Category A services, List the Zone(s) you wish to be considered for towing
wrecker service. If more than one, list in order of priority.
22. How many employees will be assigned to this towing contract?
23. What are the qualifications, experience, certification for towing and storage of the
persons assigned to this contract?
24. Who will be supervising the work performed under this contract and what is that
person's experience?
NOTE: IN ORDER TO BE CONSIDERED FOR MORE THAN ONE ZONE, YOU MUST
ALSO HAVE THE ADDITIONAL REQUIRED WRECKERS.
THE APPLICANT COVENANTS AND AGREES AS FOLLOWS:
The undersigned, after being duly sworn, states that the information contained in this
application is true and correct to the best of his knowledge and belief, and in the event
there are any changes, alterations or additions to the information furnished in this
application, he/she shall so notify in writing to the City of Miami Police Department, or its
successor in duties, within five (5) days from the date of said change, alteration or
addition.
Signature of Applicant and Title
Print Name of Applicant
WITNESS:
Sworn to and subscribed before me this
day of
, 2005.
NOTARY PUBLIC
My commission expires:
ATTACHMENT C
ZONES The Zones covered in this RFQ are a defined below and per the
attached map of same.
ZONE I North: City limits
East:
To Biscayne Bay, including west -end of bridge of 79
Street Causeway, prior to North Bay Village, City
limits.
South: To 54 Street
West: City limits
ZONE II North: To 54 Street
East: To Biscayne Bay
South: To 20th Street
West: City limits, including NW 36 Street strip to railroad
tracks.
ZONE III North: To 20th Street
East: To Biscayne Bay, including Biscayne Isle and San
Marco Isle
South Miami River (Including City Auto Pound)
West To NW 27 Avenue
ZONE IV North: Miami River
East: Miami River
South: To SW 8 Street West of 17 Avenue & To West Flagler
Street East of 17 Avenue
West: City limits, including Tamiami Canal Road
ZONE V
North:
East:
South:
West:
To SW 8 Street West of 17 Avenue & To West Flagler
Street East of 17 Avenue
To Biscayne Bay, including Claughton Isle,
Rickenbacker Causeway to middle of second bridge,
and Virginia Key
To Biscayne Bay, including Fair Isle to North Prospect
Drive.
City limits
Straet
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Towind Service Zones
City 4:T1 171orid-
MUST BE SUBMITTED WITH YOUR PROPOSAL
PRIORITY RANKING OF THE ZONES REQUESTED BY YOUR
FIRM, RATE FOR ZONES (1 THROUGH 5)
ZONE I
ZONE II
ZONE III
ZONE IV
ZONE V
YOU MUST RANK ALL FIVE ZONES. BLANKS WILL BE CONSIDERED AS "NOT INTERESTED
IN THE ZONE."
ATTACHMENT D
Tow Truck / Wrecker
Definition & Equipment Requirements
A. Class "A " Wrecker:
1. Commercially manufactured unit with a rated capacity of not less than 10,000
pounds
GVW.
2. Cab to axle dimension of not less than 60 inches.
3. Dual rear wheels.
4. Commercially manufactured boom with minimum capacity of 8,000 pounds.
5. Hydraulic winch (es) with a minimal winching capacity of 8,000 pounds.
6. One hundred (100) feet of 3/8-inch steel core cable.
7. Wheel lift with a retracted rating of not less than 3,500 pounds and an extended
rating of not less than 2,000 pounds.
8. Tow sling or tow bar with a safe lift rating of 3,500 pounds.
9. Two (2) 3/8 inch high-test safety chains.
10. Dolly equipped.
11. One (1) motorcycle sling.
B. Class "A " Slide Back Car Carrier (also referred to as Flatbed):
1. Commercially manufactured unit with a rated capacity of not less than 10,000
pounds
GVW.
2. Cab and axle dimension of not less than 102 inches.
3. Dual rear wheels.
4. Seventeen (17) feet or longer hydraulically operated slide back or tilt bed.
5. Hydraulic winch (es) with a minimal capacity of 8,000 pounds.
6. Sixty-five (65) feet of 3/8 inch steel core cable.
7. Two (2) tie down chains, each ten (10) feet in length.
8. Two (2)-safety chains.
Class `B" Wrecker:
1. Commercially manufactured unit, with a rated capacity of not less than 18,000
pounds
GVW.
2. Cab to axle dimension of not less than 84 inches.
3. Commercially manufactured boom (s) with a minimum total capacity of 16,000
pounds.
4. Winch (es) with a minimal winching capacity of 16,000 pounds.
5. Two Hundred (200) feet of %2 inch steel core cable.
6. Under reach with a retracted rating of not less than 10,500 pounds and an extended
rating of not less than 8,500 pounds.
7. Tow sling with a safe lift rating of 8500 pounds.
8. Two (2) 5/16-inch alloy safety chains.
9. Tow sling or tow bar equipped.
10. Two (2)-Snatch blocks, minimum 8000 pounds capacity each.
11. Two (2)-Scotch Blocks or Hydraulic Stiff Legs.
12. Brake lock or Air brakes.
Class "B" Slide Back Car Carrier: (also referred to as flatbed)
1. Commercially manufactured unit, with a rated capacity of not less than 20,000
pounds GVW.
2. Cab to axle dimension of not less than 138 inches.
3. Dual rear wheels.
4. Twenty one (21) feet or longer hydraulically operated slide back or tilt bed.
5. Hydraulically operated winch (es) with a minimum winching capacity of 8,000
pounds.
6. Sixty-five (65) feet of 3/8 inch steel core cable.
7. Two (2) tie down chains, each ten (10) feet in length.
8. One (1) snatch block, minimum 8,000 pound capacity.
9. Four-way lug wrench.
10. One (1) pair of jumper cables.
Class "C" Wrecker:
1. Commercially manufactured unit, with a rated capacity of not less than 30,000
......................... ........
pounds
GVW.
2. Cab to bogey dimension of not less than 144 inches.
3. Commercially manufactured boom (s) with a minimal total capacity of 50,000
pounds.
4. Winch (es) with a minimum total winching capacity of 50,000 pounds.
5. Two hundred (200) feet of 5/8-inch steel core cable per winch.
6. Under reach with a retracted rating of not less than 25,000 pounds and an extended
rating of not less than 12,000 pounds.
7. Rear support jacks or outriggers.
8. Two (2) 'h inch alloy safety chains.
9. Tow bar or tow sling equipped.
10. External air hookup and hoses to supply air to disable vehicles.
11. Two (2)-snatch blocks, minimum 24,000 pound capacity each.
12. Two (2)-scotch blocks or Hydraulic Stiff Legs.
13. Spring brake — Air Brakes.
Class "D" Wrecker:
1. Commercially manufactured unit with a rated capacity of not less than 52,000 pounds
GVW.
2. Cab to bogey dimension of not less than 180 inches.
3. Commercially manufactured boom (s) with a minimal total capacity of 70,000
pounds.
4. Winch (es) with a minimal total winching capacity of 70,000 pounds.
5. Two hundred (200) feet of 3/4 inch steel core cable per winch.
6. Under reach with retracted rating of not less than 45,000 pounds and an extended
rating
not less than 15,000 pounds.
7. Rear support jacks or outriggers.
8. Two (2) % inch alloy safety chains.
9. Tow bar or tow sling equipped.
10. External air hookup and hoses to supply air to disabled vehicles.
11. Two (2) snatch blocks, minimal 24,000 pounds.
12. Two (2)-scotch blocks or Hydraulic Stiff legs.
13. Spring brake — Air brakes.
Additional Mandatory Equipment on all Wreckers:
The following requirements are the minimum requirements, which must be satisfied with
respect to each piece of equipment, as specified. Any Proposer whose equipment fails to
meet the following requirements will have a period of ten (10) calendar days after the
inspection in which to correct deficiencies. If deficiencies are not corrected by the date of
the final inspection, Proposer shall be deemed disqualified and its response will be
rejected.
1. 50 pounds of white fine sand or medium oil adsorbent clay or sand equivalent.
2. Heavy-duty push broom with a minimal width of 24 inches.
3. At least two (2) safety cones, or triangle reflectors.
4. One (1) square shovel.
5. Extra towing chain — 6 to 8 feet with hooks.
6. One (1) crowbar or pry bar - 30" or longer.
7. Minimum of one (1) fire extinguisher, minimum 5 pound CO2 or dry chemical,
underwriter approved and with current inspection tag attached.
8. One extension cord of sufficient length for use in displaying a light to the rear of
a towed vehicle when such vehicle is without capability of providing its own
lights.
9. Five (5) 30 — minutes fuses and all clearance lamps head lamps, tail lights, and
flares
necessary to comply with the Florida State Statutes.
10. One (1) set of tools for opening locked vehicles.
11. Sufficient assortment of tools necessary to change tires, drop drive shafts, unlock
doors,
pull transmission pins or perform similar functions in preparation of towing a
vehicle.
This should include at least one set of jumper cables
12. A rotor beam or strobe light mounted on the wrecker so it can be seen when in
use from
front, and rear and both sides. This shall reflect an amber light.
13. Two (2) Floodlights facing the rear on wrecker.
14.
15. All tow truck drivers shall be equipped with a business type communication
radio, licensed and approved by the Federal Communications Commission if
required.
The Communication system shall include a base station at the place of business. A
citizen's band radio does not meet the requirements of this section.
Attachment E
Case Number
Date
MIAMI POLICE TOW LOG
Wrecker Co.
Location Towed From
RoadBlock
Stings
This log must be turned in with monthly administrative payment.
City of Miami
Towing Services RFQ 04-05-054R
* Note: Towing firms are to complete the Miami Police Tow Log, on a per tow basis. Towing companies may utilize their own Log if it
reflects all documentation contained within the Miami Police Tow Log. In addition, a separate log for the towing of disabled City -owned
vehicles must be prepared and submitted monthly with Corresponding invoices to GSA Fleet Management Division.
2
City of Miami
Towing Services RFO 04-05-O54R
3
ATTACHMENT F
MIAMI POLICE ADMINISTRATIVE PRIOR MONTH RELEASE REPORT
REPORT DATE:
To:
City of Miami Police Department
Attn: Sgt. Alvin Forbes
Police Property Unit / Towing Detail
400 N.W. 2 Avenue, 1s1 Floor
Miami, Fl. 33128
Please indicate a breakdown of "Vehicles Pending Release" for the month & year of:
NUMBER OF VEHICLES PENDING RELEASE
LESS: CERTIFICATES OF DESTRUCTION
(Copies Enclosed)
LESS: TITLE SURRENDER (NO CHARGE)
(Copies Enclosed)
SUBTOTAL:
REMAINING VEHICLES:
RELEASED VEHICLES ( @$30.00 EACH)
CHECK ENCLOSED No. , dated
In the amount of $
ATTACHMENT G
MIAMI POLICE TOWING ADMINISTRATIVE FEE REMITTANCE REPORT
REPORT DATE:
To:
City of Miami Police Department
Attn: Towing Detail
400 N.W. 2 Avenue
Miami, FI. 33128
The following administrative fee information is provided for the month & year of:
Finance Invoice No.
CURRENT MONTHLY REPORT
NUMBER OF VEHICLES TOWED
LESS: VEHICLES PENDING RELEASE
SUBTOTAL:
LESS: CERTIFICATES OF DESTRUCTION
(Copies Enclosed)
LESS: CITY POUND
LESS: CANCELLATIONS
................... ....................
LESS: NO RECORD OF TOWS
LESS: OTHER (EXPLAIN)
TOTAL POLICE TOWS: ( )@ $30.00 EACH)
PRIVATE PROPERTY TOWS: ( )@ $16.00 EACH)
CHECK ENCLOSED No.
In the amount of $
, dated
NOTE: DOCUMENTATION MUST BE PROVIDED FOR ALL DEDUCTIONS INCLUDING SHOWING THE SPECIFIC
CASE NUMBERS THAT ARE CANCELLATIONS OR NO RECORD.
ATTACHMENT H
CITY OF MIAMI TOW DETAILS
Section I- SERVICES:
Requests for services shall be made by telephone or by any one of the following City
departments:
(a) The "Complaint Center" of the Miami Police Department
(b) Fire, Rescue and Inspection Services ("FRI")
(c) Department of General Services Administration & Fleet Management Division ("FLEET")
All requests generated by the FRI and FLEET depa tluents must be authorized by the chief and
director of the depai tnients, or their authorized designees. Towing Agency, however, shall have
the right to assume upon receipt of the requests, that the same has been authorized as herein
provided.
HOLIDAYS:
The Towing Agencies will be allowed to close on the following holidays only:
January 1 — New Years Day
July 4 — Independence Day
Thanksgiving Day
December 25 -Christmas Day
SECTION II- TOWING REVIEW BOARD:
There shall be established a Towing Review Board, to evaluate any controversy or claim arising
out of/or related to this Agreement. The board shall consist of three (3) members and an alternate,
to be appointed as follows: a Supervisor from the Traffic Crash Unit; a staff person appointed by
the General Services Adininistration(GSA); one representative and an altemate selected by and
among Towing Agencies having a contract with the City, Operational procedures of the Board
shall be developed by the City with a minimum of two (2) meetings per year. Towing Company
Owners along with Towing Detail Staff should also have a minimum of (3) meeting per year to
discuss all towing issues.
SECTION III- PERFORMANCE STANDARDS:
Towing Agency must adhere to the following specific performance procedures and standards:
(1) Towing Agency must maintain personnel to operate towing equipment and storage
facilities twenty-four (24) hours a day, seven (7) days a week, and respond to calls for
service from the City. (Note: requests may come also from FIRE & FLEET)
(2) Towing Agency shall have sufficient personnel to staff the facility Monday through
Saturday, from 8 a.m. to 6 p.m., for the purpose of releasing vehicles to owners, and also
agrees to provide for the special release of vehicles twenty-four (24) hours a day, seven
(7) days a week at the request of a Miami Police Department shift commander for
emergency purposes only.
(3)
(5)
Tow trucks must proceed to the scene immediately after Tow Agency receives the correct
address from the person making the request by telephone or radio. Thirty (30) minutes is
the maximum allowable response time, however, considerations may be given to traffic
conditions, which could result in delays. Should Towing Agency anticipate delay beyond
thirty (30) minutes due to traffic conditions, Towing Agency shall advise the source of
the request of the estimated time of arrival.
(4) Repeated and unjustified failure of a Towing Agency to respond within thirty (30)
minutes from receipt of request may be deemed to be a demonstrated unwillingness or
inability to provide the Service
All personnel operating tow trucks shall be qualified and experienced in handling
equipment safely on the scene, and in going to and from the scene. Each employee shall
have in his possession a City of Miami Identification Card, a copy of which shall be on
record with the City of Miami Police Depai talent. All tow truck operators shall have a
current valid Florida Commercial Drivers License, according to the type of vehicle they
are operating.
(6) Tow truck operators shall comply with all applicable state, county and city
regulations and ordinances at all times.
(7) Tow truck operators shall impound any vehicle or item at the request of the Miami Police
Depai tinent. The tow truck operator shall abide by the decision of the police officer at the
scene.
(8) Tow trucks shall not use rotating beacons when proceeding to a call unless authorized by
the police dispatcher.
(9) Rotating beacons shall be used at the scene, and when towing vehicles from the scene
only if towed vehicle represents a hazardous condition. Sirens on wreckers are
prohibited.
(10) Towing Agency shall not remove vehicles involved in accidents prior to the arrival of a
police unit, and only with the permission of the assigned police unit.
(11) Tow truck operators shall be responsible for removing glass and/or other debris from the
street as a result of a traffic accident to which said operator is responding. This debris
shall be placed in a suitable container and removed by tow truck operator and shall not, in
any case, be left at curbside. Tow truck operators shall be directed in this task by the
police unit assigned the call.
(12) Towing Agency shall use equipment of a type, which shall not damage City vehicles
towed, and whenever possible shall be towed on a flat bed.
(13) Towing Agency shall assume all responsibility for damage done to a vehicle towed, or to
be towed, during the performance of the services and while vehicles are stored at the
agency's place of business
(14) Towing Agency shall not make any repairs to any towed vehicle without the express
consent of the owner of the vehicle.
(15) Towing Agency shall notify the registered owner or agent of the location of their
vehicle within seventy-two (72) hours of impoundment by certified mail.
(16) Towing Agency's file shall contain a list of all vehicles on the premises, copies of all
itemized bills, copies of notices sent to vehicle owners and proof of mailing as required
by law and this agreement, records of payment by customers, records of payment to City,
and Driver License Motor Vehicle reports on all tow truck operators. This file must be
kept current and available for inspection by City at all times.
(17) Towing Agency shall remain equipped and shall comply with all requirements set forth in
the RFP throughout the entire term of this Agreement.
(18) Towing Agency office and storage area must remain at the location stated by the agency
when this contract was awarded, unless specific written approval for a relocation of the
office and/or the storage area is received from Depaitment of Police, Traffic Division,
Wrecker Detail.
(19) Towing Agency shall be responsible to notify the City of Miami, Department of Police,
Complaint Center when it is not available to service a request within its Zone.
(20) Towing Agency shall invoice the City immediately after a tow has been performed and
shall include copies of the individual tow slips, date, time, location to and from, vehicle
number, tow truck driver's name and signature, receiving City employee's signature and
any other information.
(21) The Police Wrecker Detail shall be advised of any vehicles with hold orders that are
stored at the towing companies impound lot within 72 hrs. of the tow. Failure to make
such notification shall void any storage fees over three (3) days that may be charged to
the owner of the vehicle.
(22) Once the Towing Agency has been notified that they are not in compliance with the
towing contract, they have ten (10) days to bring their company into compliance.
SECTION IV- CANCELLATION OF TOWING SERVICE:
City reserves the right to cancel a service request to the Towing Agency at any time up to time of
hookup without charge. Such cancellation shall be made by the same source that generates the
request. Cancellation may also be authorized at the scene by a police officer.
In the event a hookup has taken place and it is necessary to drop the vehicle prior to commencing
a tow, then the Towing Agency shall have the right to charge for this service an amount not
exceeding one-half the regular towing rate, according to the class of tow. In the event the owner
could drive his/her automobile, and the only service needed from the Towing Agency is to pull
the bumper or fender not exceeding one-half the regular towing rate, according to the class of tow
may be made. No City administrative charge may be made for these services.
SECTION V- ZONE BOUNDARIES:
Towing Agency shall be responsible to notify all personnel at their company of the specific zone
boundaries, which has been assigned to their Zone. Any unauthorized towing outside of their
Zone that is verified shall result in a seven (7) rotational days suspension for every unauthorized
call that is run and shall be given to the company who lost the tow. Additionally, if the Towing
Agency is off rotation for that day and receive any towing requests, they shall advise the City to
notify the on -call Towing Agency. If a tow truck driver is stopped by an officer or a citizen he
shall not tow the vehicle unless verification is made by the Miami Police Complaint Center that
the location is assigned to the tow company's Zone and more specifically, the case number is
assigned to the Towing Agency reporting area.
SECTION VI- TOW TRUCK DRIVER SOLICITATION:
Drivers are prohibited from stopping at accident scenes and soliciting the public. If it is verified
that a driver has solicited a call outside of their assigned Zone the company will be penalized in
accordance with Section V. If the Towing Agency elects to continue to employ the driver, any
subsequent violations by the same driver shall result in a double penalty in accordance with
Section V.
SECTION VII- EMPLOYEES OF TOWING AGENCY:
All persons employed by the Towing Agency (including principals, agents, and employees) are
required to be fingerprinted and photographed, and shall receive identification cards issued by the
City of Miami, which must be renewed annually. Each Towing Agency shall supply to City a list
of its personnel prior to being eligible for request for service. The Towing Agency shall
immediately give notice to the City of any change in its personnel. Such notification shall be
given to the City of Miami Police Depai tuient within 72 hours of such change.
SECTION VIII - STORAGE AREAS:
Qualifying storage facilities and offices shall be contiguous to another and shall not be more than
seven hundred and fifty (750) feet apart. Towing Agency may use additional properties for
overflow storage, which may not be more than seven hundred and fifty (750) feet away from
qualifying property. Qualifying property must have at least .one hundred (100) outside and two
(2) inside storage spaces. Outside storage will based on Florida Statue (Sec 33-122.1) Compact
size parking stalls: (7.5'X15')= 112.5Sq. Outside storage should be a total of 11,250 Square feet.
The property on which the office or storage facility is located shall be unencumbered by any tax
lien which may place the property in jeopardy (i.e., sale by government to satisfy tax lien)
Proposer shall provide a copy of satisfaction of property tax payment by the Tax Collectors
Office stating that the taxes have been paid. Proposer shall comply with this requirement each
year.
The office and storage facility shall be separate from any other business or enterprise. The
Qualification Committee, or member(s) thereof, may conduct a site visit to Proposer's
facility to verify compliance with this requirement.
All Towing Agency's storage areas must conform to all existing and City of Miami zoning
requirements. All impounding vehicles and towing vehicles and equipment at Towing Agency's
storage site shall be kept within the confines of the facility and not upon the public streets,
sidewalks, or public property, with the exception of loading and unloading of vehicles.
At City's sole discretion, Towing Agency may be directed to tow a vehicle to a City storage
facility. Towing Agency may also be required to move one vehicle from one location to another
within the City facility, at the direction of a designated City employee. Each such move shall be
charged to the responsible City department.
Towing Agency storage areas must display identifying signs clearly visible from the street, in
conformance with zoning regulations, to enable its easy location. The company name shall be
displayed in letters no less than 12 inches in height.
During normal business hours, the owner of a stored vehicle or designated representative shall be
allowed to view vehicle after providing proper documentation of ownership or representation.
Vehicle owners must be allowed to inspect their vehicles and remove their personal possessions
not attached to vehicle and without the requirement of a waiver for payment as a condition of
releasing vehicles. Any other requests shall be left to the discretion of Towing Agency. Towing
Agency shall not charge any storage and/or administrative fee for an owner or designee to recover
items from stored vehicle. Owners or designee are not permitted to enter vehicles that are on
police hold.
Impounded vehicles shall only be released if a citizen provides "Proper Documents" necessary
for the release of a vehicle. "Proper Documents" are defined as proper photo identification of the
individual (driver's license preferred) and registration or title for the vehicle. If the individual is
not the owner, a notarized letter from the owner authorizing vehicle release must be submitted
making that individual the designee.
Towing Agency must provide security for impounded vehicles and assume responsibility for any
articles of value left in the vehicle and listed on the Vehicle Storage Receipt or Towing Report.
Towing Agency agrees to replace any such article(s) or stolen parts from the vehicle or
compensate the vehicle owner upon verification of the loss by the designated investigative officer
of the Miami Police Department.
Upon arrival of a vehicle at the storage facility, the storage facility personnel shall verify the
inventory of contents of the vehicle as listed on the Vehicle Storage Receipt and/or Towing
Report. Discrepancies shall be reported immediately to the Miami Police Complaint Center, and
the Police Wrecker Detail.
SECTION IX - INSPECTION OF FACILITIES AND/OR EQUIPMENT:
The City of Miami Police Department shall have the right to inspect facilities, billing records
and/or equipment at any time during the term of this agreement as deemed appropriate by City.
Towing Agency's facilities and trucks will be inspected a minimum of once a year by the Towing
Detail Staff.
SECTION X - COMPLAINTS AGAINST TOWING AGENCIES:
In the event a complaint by a member of the public is filed against any Towing Agency, the
department receiving the complaint shall notify the Wrecker Detail, who shall then notify the
Towing Agency. If the complaint is in written form, a copy shall be furnished to the Towing
Agency upon request, at no cost. A written reply to the complaint must be forwarded by Towing
Agency to the Wrecker Detail of the Miami Police Department, within five (5) working days after
its receipt. The complaint may be evaluated by the Towing Review Board to determine if it
should be the basis of suspension or termination. Files shall be kept by the Towing Review
Board about Towing Agencies complaints.
SECTION XI - COMPLAINTS FROM TOWING AGENCIES:
Any complaints from Towing Agencies concerning city employees shall be forwarded to the
Wrecker Detail of the Miami Police Department for investigation, and a written reply shall be
made to Towing Agency within fifteen (15) working days of receipt by the Wrecker Detail.
SECTION XII - COLLECTION AND PAYMENT
All payments due to the Towing Agency shall be made by vehicle owner or his/her designee,
upon receipt of itemized bills for services rendered. The City shall have no liability whatsoever
for payment to Towing Agency. When presented with proper identification, Towing Agency
shall accept payment for charges from the vehicle owner or authorized representative in any of at
least two of the three following foinis:
(1) Cash, money order or valid traveler's check
(2) Valid bank credit card
(3) Valid personal check showing on its face the name and address of the vehicle owner or
authorized representative.
Payment shall be made directly by the City to a Towing Agency operating under this Agreement
only in the case of a standby charge for special events, special processing, or when specifically
approved by the Chief of Police, the Director of General Service Administration, or the Fire,
Rescue and Inspection Services Chief.
Towing Agency shall pay to City the City administrative charges on a monthly basis. The
format for submitting such payments shall be determined by the City.
It is hereby understood by and between City and Towing Agency that the payments due to City
from Towing Agency shall be payable to City no later than the 20th day of the month, for all
vehicles towed and paid for during the immediately preceding month. Additionally, Towing
Agency shall return a Miami Police tow log and administrative fee remittance report with their
payment. Upon expiration or within thirty (30) days after receipt of notice of termination of this
agreement, agency shall pay to the City all moneys due through the date of termination or
expulsion.
City may waive City administrative cost if owner does not claim vehicle. A copy of the
certificate of destruction or title shall be provided.
SECTION XIII - ETHICS AND CONDUCT:
Towing Agency shall conduct its business in an orderly, ethical, and businesslike manner, and
shall use every means to obtain and keep the confidence of the motoring public.
(1) Personnel shall conduct themselves in a courteous and businesslike manner, so as not to
bring any undue criticism to City.
(2) Towing Agency shall be responsible for ensuring that all of the operational personnel
shall be of previous and continuous good moral character.
(3) Towing Agency operators shall neither solicit nor induce drivers or owners to patronize
particular garages, body shops, or mechanics. The rebate or payment of money or any
other valuable consideration to Towing Agency personnel from a garage, body shop, or
mechanic is strictly prohibited and shall constitute grounds for the immediate revocation
of this Agreement.
(4) Giving gratuities to any employee of the City is prohibited and any violation hereof by
Towing Agency shall, constitute grounds for the immediate revocation of this
Agreement.
SECTION XIV - SUSPENSION PROCEDURES:
(1) Towing Agency may be suspended for any violation of the provisions of this Agreement,
other than as stated in Section V above, which, in the sole discretion of the Contract
Administrator and/or Towing Review Board, has given cause for such suspension, as follows:
(a) First Violation up to seven (7) days.
(b) Second Violation up to fourteen (14) days.
(2) Should a third violation occur, upon recommendation of the Towing Review Board; the City
Manager may terminate this agreement.
(3) By accepting a Zone, Towing Agency agrees to the reasonableness of the suspension
procedures and that the same are necessary to enable City to fulfill its duties of safety and
control of City's highways.