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8013 - CITY CLERK
Contact Information -- Person ID: 2055234
Name: Paulette Philippe Address: 7715 NW 27th Avenue
Apt. 204
Miami, Florida 33147 US
Home Phone: (305) 345-1186 Alternate Phone: (954) 372-4833
Email: paulette_philippe@hotmail.com Notification Preference: Email
Personal Information
Driver's License: Yes, Florida , Class E
Can you, after employment, submit proof of your Yes
legal right to work in the United States?
What is your highest level of education? Master's Degree
Preferences
Preferred Salary: $35,000.00 per year
Are you willing to relocate?
Types of positions you will accept: Regular
Types of work you will accept: Full Time
Types of shifts you will accept: Day
Objective
Education
Graduate School Did you graduate: Yes
Walden University College Major/Minor: Master's in Public Administration
www.waldenu.edu Degree Received: Master's
1/2010 - 8/2011
Minneapolis, Minnesota
College Did you graduate: Yes
Florida International University College Major/Minor: Business Administration
www.fiu.edu Degree Received: Bachelor's
8/2004 - 5/2006
Miami, Florida
Work Experience
Senior Clerical Supervisor Hours worked per week: 40
6/2010 - Present Monthly Salary: $2,530.00
# of Employees Supervised: 6
Florida Dept of Health Name of Supervisor: Amy Silverman - Public Health
www.browardchd.org Nutritionist Supervisor
4105 Pembroke Rd May we contact this employer? Yes
Hollywood, Florida 33023
(954) 342-4833
Duties
? Responsible for all supervisory duties including but not limited to overseeing six (6) clerical employees
on job performance; developing performances plans; conducting performance appraisals; planning and
directing employees work task; approving leave; and taking disciplinary action as appropriate.
? Coach and provide on-the-job training to ensure adherence of job standards
? Organize and maintain client flow within the clinic to ensure efficient service to WIC participants
? Manage administrative quality control and assurance by way of reviewing chart findings, eligibility
NEOGOV Insight - Application Detail Page 2 of 6
observation, and stub management review
? Monitor and analyze management reports and take appropriate corrective action if necessary
? Train and coach on computer usage and database
? Conduct and attend staff and leadership meetings and take minutes
? Respond to complex and supervisory dilemmas and diffuse irate party
? Maintain an archive, search and retrievable document management system
Reason for Leaving
seeking to utilize expertise and knowledge
Senior Clerk
4/2005 - 6/2010
FI Dept of Health WIC and Nutrition MDCHD
www,dadehealth.org
14101 NW 8th Avenue
Miami, Florida 33168
(305) 688-4821
Hours worked per week: 40
Monthly Salary: $2,130.00
# of Employees Supervised: 0
Name of Supervisor: Lalena Strickland - Public Health
Nutritionist Supervisor
May we contact this employer? Yes
Duties
? Provided nutritional and breastfeeding counseling; dispensed food instruments vouchers to promote
good nutrition and healthy eating habits
? Interviewed participants to collect economic and social services data needed to determine eligibility,
instructed participants on food instrument redemption, rights and obligations and program procedures,
? Provided referral services in person and telephonically for health and community service, facilitated
adherence to agency policies and procedures related to the appropriate use, disclosure and release of
protected health information (PHI) as defined and required by law
? Managed and secured inventory of pre-printed and on line food instruments, check stubs, special
formula, and office supplies
? Sorted and maintained client records and filing system, aligned retention periods for client records within
agency policy and regulatory requirements, screened and prepared files for retention and disposable,
routed materials to requested units
Reason for Leaving
promotion
Tech Support Rep and Clerical Lead
Specialist
9/1999 - 3/2005
Precision Response Corporation
www.prcnet.com
1313 NW 167 St
Miami, Florida 33169
Hours worked per week: 40
Monthly Salary: $1,900.00
# of Employees Supervised: 15
Name of Supervisor: Juan Martinez - Team Manager
May we contact this employer? No
Duties
BCBSM Technical Support Rep (40 hrs/ wk)
Provided technical support for 3 different websites: (IPSY, BCBSM, Personal Path)
? Responsibilities included: provide high quality customer support to inbound and outbound BCBSM on-line
users
? Upgrade browsers, debugging Jscript errors, VB errors, open service request when debugging is
unresolved
Lead Clerical Specialist
? Updated American Express card member accounts with bonus points or credit incentives
? Developed and modified daily, weekly, monthly management reports through retrieval of crystal
reporting
? Supervised Telemarketing Service Representative by maintaining timesheet and payroll discrepancies,
issuing disciplinary actions, training in usage of Microsoft Office, Cosmos, Centervu, American Express
database, handling irate and supervisory calls
? Provided support to Operation and Team Managers; Value customer concerns by providing reinforcement
of card products and usage to remain a valuable cardholder with American Express
NEOGOV Insight - Application Detail
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Reason for Leaving
advancement
Certificates and Licenses
Skills_...................................................................
City of Miami has chosen not to collect this information for this job posting.
Additional Information
City of Miami has chosen not to collect this information for this job posting. —� —
References
Resume
Text Resume
City of Miami has chosen not to collect this information for this job posting.
Attachments
Attachment
File Name
resume revised resume 7-23-12
Master's degree transcript Unofficial Transcript -Walden
FIU BBA Degree/Unofficial 9809 PAULETTE PHILIPE 7.31.12 FIU BBA-
Transcripts UNOFF TRANSCRIPT
Acknowledgement Form 9809 PAULETTE PHILIPE 7.31.12 ACK FORM
Agency -Wide Questions
1. Q: Please enter your former name (if applicable) in its entirety, starting with the last name first.
e.g. Last Name, First Name
A: Paulette Philippe
Created By
File
Type
Resume
Other
Other
Other
Job Seeker
Job Seeker
Samaly
Rodriguez
Samaly
Rodriguez
2. Q: Are you a citizen of the U.S.A.? Some City of Miami jobs require citizenship.
A: Yes
3. Q: What is the issue date of your Driver's License? *NOTE: If you have not done so, please return
to JOB APPLICATION to enter your Driver's License State, Number and Class. If you do NOT
have a driver's license, please write "N/A" in the box below. Date format: DD-MON-YYYY (e.g.
01-3AN-1999)
A: 21-nov-2006
4. Q: What is the expiration date of your Driver's License? *NOTE: If you have not done so, please
return to JOB APPLICATION to enter your Driver's License State, Number and Class. If you do
NOT have a driver's license, please write "N/A" in the box below. Date format: DD-MON-YYYY
(e.g. 01-JAN-1999)
A: 26-nov-2012
5. Q: What restrictions, if any, do you have on your driver's license?
A: a- corrective lenses
6. Q: What endorsements, if any, do you have on your driver's license?
A:
NEOGOV Insight - Application Detail Page 4 of 6
7. Q: Are you presently employed by the City of Miami?
A: No
8. Q: If you answered "YES" to question #7, Please enter your Employee Number. (Employee Number
can be found on your City of Miami paycheck. If you do not know your Employee Number, please contact
your Department Personnel Liaison.)
A:
9. Q: If you answered "NO" to question #7, have you ever worked for the City of Miami?
A: No
10. Q: If you answered "YES" to question #9, please state the last date and department for which you
were employed. Example: 11-JUN-1999 Employee Relations Department Date format: DD-MON-
YYYY (e.g. 01-JAN-1999)
A:
11. Q: Have you ever been terminated from the City of Miami for cause?
A: No
12. Q: Do you have any relative(s), either by blood or by marriage who is/are employed by the City of
Miami? Relatives include: father, mother, son, daughter, brother, sister, uncle, aunt, first cousin,
nephew, niece, husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law,
sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother or half
sister.)
A: No
13. Q: If you answered "YES" to question #13, please provide your relative(s) name, and their relation
to you. Example: John Doe - Brother; Jane Doe - Sister-in-law.
A:
14. Q: If you answered "YES" to question #13, please provide the City of Miami Department that your
relative(s) listed in question #14 are currently employed. Example: Police Department; Economic
Development Department
A:
15. Q: VETERAN'S PREFERENCE: Under Section 295.07, Florida State Statutes extends veteran's
preference to:
• A veteran with a service -connected disability who is eligible for or receiving compensation,
disability retirement, or pension under public laws administered by the U.S. Department of
Veterans Affairs and the Department of Defense.
• The spouse of a veteran who cannot qualify for employment because of a total and
permanent service -connected disability, or the spouse of a veteran missing in action, captured,
or forcibly detained by a foreign power.
• A veteran of any war who has served on active duty for one day or more during a wartime
period, excluding active duty for training, and who was discharged under honorable conditions
from the Armed Forces of the United States of America. **A veteran who served honorably but
who has not met the criteria for the award of a campaign or expeditionary medal for service in
Operation Enduring Freedom (OEF) or Operation Iraqi Freedom (OIF), qualifies for preference in
appointment, effective July-1, 2007. This service dates are defined as follows: - Operation
Enduring Freedom: October 7, 2001 to date to be determined. - Operation Iraqi Freedom: March
19, 2003 to date to be determined.
• The unmarried widow or widower of a veteran who died of a service connected disability.
• Any armed forces Expeditionary Medal, as well as the Global War on Terrorism Expeditionary
NEOGOV Insight - Application Detail Page 5 of 6
Medal. Do you qualify for veteran's preference based on the categories outlined in this question?
If the answer is "NO", skip to question #19.
A: No
16. Q: Have you ever been convicted (found guilty) of a crime? (A conviction does not automatically
disqualify you from employment with the City of Miami. The nature of the offense, how long ago it
occured, relationship to this job, etc., are taken into consideration.) If the answer is "NO", skip to
question #23
A: No
17. Q: If you answered "YES" to question #19, please choose the nature of offense(s). Press "Ctrl" to
select multiple offenses.
A:
18. Q: If you answered "YES" to question #19, please list the letter of the corresponding offense, with
the date(s) of the conviction(s) as shown in the example below. Example: C. 27-MAY-1996; D. 15-
MAR-2004 Based upon the way this example is completed, this would mean that you were convicted of
negligent manslaughter on May 27, 1996 and negligent driving/vehicular homicide on March 15, 2004.
Date format: DD-MON-YYYY (e.g. 01-JAN-1999)
A:
19. Q: If you answered "YES" to question #19, please list the letter of the corresponding offense, with
the location(s) of the conviction(s) as shown in the example below. Example: C. Miami -Dade
County, FL; D. Broward County, FL Based upon the way this example is completed, this would mean that
you were convicted of negligent manslaughter in Miami -Dade County, FL and negligent driving/ vehicular
homicide in Broward County, FL.
A:
20. Q: What proficiency do you have with the Spanish Language? (Check all that apply.)
A: Proficient in speaking
Proficient in reading
21. Q: What proficiency do you have with the Creole Language? (Check all that apply.)
A: Proficient in speaking
Proficient in reading
22. Q: Are you proficient in any languages other than English, Spanish or Creole? If so, please list the
language(s), and whether you are proficient in speaking, reading, and/or writing. Example:
Chinese - Proficient in reading and writing.
A:
23. Q: What is your ethnicity? (This information is used for statistical purposes only)
A: Black (Non -Hispanic)
24. Q: What is your Gender? (This information is for statistical purposes only)
A: Female
25. Q: What is your National Origin? (This information is used for statistical purposes only)
A: Haitian
NEOGOV Insight - Application Detail
Page 6 of 6
26. Q: How were you informed about the vacancy for which you are applying? (Please select one.)
A: Other
27. Q: Veteran's Preference Status (Answered by ER Staff ONLY)
A: Not eligible for veteran's preference (0 pts)
28. Q: Disabled Veteran 300/0 or more? (Answered by ER Staff ONLY)
A:
Supplemental Questions
1. Q: Have you submitted proof of your Bachelor's degree or higher, as required? If not, please upload
and attach same to your application. You may also submit the documents via mail or in person
to the City of Miami Employment Office located at 444 SW 2nd Avenue, Room 129 Miami, FL
33130 by the closing date of this recruitment. Failure to do so will result in disqualification for
this position.
A: Yes
PM/AL 039 Rev. 11/05
City of Miami
DEPARTMENT OF EMPLOYEE RELATIONS
444 S.W. 2nd Avenue #129, Miami, FL 33130
ACKNOWLEDGEMENT OF DOCUMENTS FORM
Applicant's Name:
Job Code/Position Applied for:
This acknowledges receipt of the following documents ly, submitted in support of the above employment application.
ID Typing Certificate
0 Letter of Disability Date: ❑ Copy of Driver's License
0 DD-214 ❑ Other:
Type:
Proof of) E�ducation
l .— '�/($iati
v
. Failure to produce required cer +��' ate �c�
Ca Valid typing/transcription certificate required by exams are held at the Dep�menP
bythe deadline indicated will result in automatic disqualification. Typing/transcription` O
of Human Resources Monday - Thursday 9:00 a.m. to 1:00 p.m.
❑ Upon actual offer of employment, appl
icant will be required to have official sealed transcript(s) mid fr�rftn
educational institution(s) attended.
Applicant's Signature
DISTRIBUTION: White - Applicant's Copy Canary - Human Resources Dept.
HRD/ Authorized Signature
PAULETTE PHILIPPE
7715 NORTH WEST 27 AVE APT#204 • MIAMI, FLORIDA 33147
PHONE 305-345-1186 • E-MAIL PAULETTE.PHILIPPE@GMAIL.COM
EDUCATION AND CERTIFICATION
Walden University Minneapolis, Minnesota
Masters of arts in Public Administration August 2011
Florida International University Miami, Florida
Bachelor of Arts in Business Administration April 2006
PROFESSIONAL EXPERIENCE
June 2010- Present Fl Dept of Health Broward County Health Department
Women Infant Children Nutritional Program (WIC) Hollywood, Florida
Senior Clerical Supervisor
■ Responsible for all supervisory duties including but not limited to overseeing
six (6) clerical employees on job performance; developing performances
plans; conducting performance appraisals; planning and directing employees
work task; approving leave; and taking disciplinary action as appropriate.
■ Coach and provide on-the-job training to ensure adherence of job standards
• Organize and maintain client flow within the clinic to ensure efficient service
to WIC participants
■ Manage administrative quality control and assurance by way of reviewing
chart findings, eligibility observation, and stub management review
• Monitor and analyze management reports and take appropriate corrective
action if necessary
•---Train and coach on computer usage and database
■ Conduct and attend staff and leadership meetings and take minutes
• Respond to complex and supervisory dilemmas and diffuse irate party
• Maintain an archive, search and retrievable document management system
April 2005- June 2010 Fl Dept of Health Miami Dade County Health Department
Women Infant Children Nutritional Program (WIC) . Miami, Florida
Senior Clerk
Provided nutritional and breastfeeding counseling; dispensed food
instruments vouchers to promote good nutrition and healthy eating habits
■ Interviewed participants to collect economic and social services data needed
to determine eligibility, instructed participants on food instrument
redemption, rights and obligations and program procedures,
• Provided referral services in person and telephonically for health and
community service, facilitated adherence to agency policies and procedures
related to the appropriate use, disclosure and release of protected health
information (PHI) as defined and required by law
■ Managed and secured inventory of pre-printed and on line food instruments,
check stubs, special formula, and office supplies
• Sorted and maintained client records and filing system, aligned retention
periods for client records within agency policy and regulatory requirements,
screened and prepared files for retention and disposable, routed materials to
requested units
PAULETTE PHILIPPE
SKILLS
7715 NORTH WEST 27 AVE APT#204 • MIAMI, FLORIDA 33147
PHONE 305-345-1186 • E-MAIL PAULETTE.PHILIPPE@GMAIL.COM
September 1999-March 2005 Precision Response Corporation Miami, Florida
BCBSM Technical Support Rep (40 hrs/ wk)
Provided technical support for 3 different websites: (IPSY, BCBSM, Personal Path)
Responsibilities included: provide high quality customer support to inbound
and outbound BCBSM on-line users
■ Upgrade browsers, debugging Jscript errors, VB errors, open service request
when debugging is unresolved
Lead Clerical Specialist
• Updated American Express card member accounts with bonus points or credit
incentives
• Developed and modified daily, weekly, monthly management reports through
retrieval of crystal reporting
• Supervised Telemarketing Service Representative by maintaining timesheet and
payroll discrepancies, issuing disciplinary actions, training in usage of Microsoft
Office, Cosmos, Centervu, American Express database, handling irate and
supervisory calls
• Provided support to Operation and Team Managers; Value customer concerns
by providing reinforcement of card products and usage to remain a valuable
cardholder with American Express
January 1999- September 1999 Law Office of Jorge Diaz-Queto Miami, Florida
Legal Secretary
Responsibilities -included -but -not- imited to:-
■ Receive and screen visitors and telephone calls and respond to inquiries on a
variety of matters such as the status of pending cases; sort, open, and
distribute incoming mail to attorneys and staff; schedule meetings and
conference calls
• Transcribe legal dictation, and minutes of meetings; assist in preparation of
expense reports, proofread and correct prepared materials for correct
grammar, spelling, punctuation, prepare legal documents such as pleadings,
briefs, orders, and subpoenas from verbal or written instructions
Languages: Fluent speaking in English, Haitian -Creole and Spanish
Computer Skills: Windows 95-XP, MS Office XP, Netscape Cosmos, Lucent Centervu, Oracle SQL
Crystal Reports, American Express Database (IMS, Triumph), WIP, Fl Dept of Health Mgmt System;
Lexmark Form Printer 2400 Series; Canon IP2600 Colored Printer; LaserJet 1300 PCL Printers; Ricoh
Aticio MP161 Copier, Scanner, and Fax Combo; Canon Image Runner 1670F Copier; Type 40 WPM
ASSOCIATION & AFFLIATIONS
2005- present
2010- present
2012- present
93rdStreet-Missionary Baptist Church -Youth Department Secretary & Asst Director
Member of American Society of Public Administration Society
Honorary Induction in National Association of Professional Women
Unofficial Transcript
Institution: Walden University
Date: 09/07/2011
Name:
ID:
Birth Date: 26-NOV
Unofficial Transcript
***Transcript type: Web is NOT Official ***
Unofficial Transcript
DEGREE RECEIVED
Degree Received: Master of Public Admin
Curriculum Information
Program:
Major:
Paulette Philippe
A00226433
Master of Public Admin
Public Administration
Specialization/Conc: General
A00226433 Paulette Philippe
Sep 07, 2011 10:56 pm
Your current Institution is Walden University
Date Conferred:
Aug 28, 2011
Program Status: AWARDED
Attempted
',Hours ,
Points GPA
51.000 51.000 51.000 169.00 3.31
Unofficial Transcript
2010 Spring Qtr 03/08-05/30
Subject
MMPA
MMPA
Term Total
6115 GQ Foundations of A
Graduate Study
Intro to Public
6200 GQ
Administration
Term:
Unofficial Transcript
2010 Summer Qtr 06/07-08/29
Subject
MMPA
A
Mar08,
2010 to
1.000 4.00 May 30,
2010
Mar 08,
2010 to
5.000 20.00 May 30,
2010
Attempted Earned GPA.
Hours. Hours
GPA
6.000 6.000 6.000 24.00 4.00
6405 GQ Fthirc and Snrial
Justice
Credit
Hours
Points Startand "';i
End Dates > .
Jun 07,
mint()
5.000 15.00 Aug 29,
2010
MMPA
6420 GQ
Leadership
Term:
Unofficial Transcript
2010 Fall Qtr 09/07-11/28
Subject
MMPA
MMPA
Term Totals:
Org Mgmnt &
Course 'Level Title
Jun 07,
2010 to
5.000 15.00 Aug 29,
2010
10.000 10.000 10.000 30.00 3.00
Grade Credit :Points . Start and .':.
Hours End Dates
6431 GQ Finance & Budgt
for Pub Sec
6435 GQ HR Mgt: Bld a
Capable Wrkforce
Term:
Unofficial Transcript
2010 Winter Qtr 12/06-02/27
Subject 'Course :Level Title
Sep 07,
2010 to
5.000 15.00 Nov 28,
2010
Sep 07,
2010 to
5.000 15.00 Nov 28,
2010
Attempted Earned ` GPA Points
Hours Hours Hours
10.000 10.000 10.000 30.00 3.00
,Credit • !Points Start and
Hours EndDates
MMPA
MMPA
Term Totals:
Public Sector
6461 GQ
Economics
Strat Plan:
6465 GQ Collab,Coop & B
Cord
Term:
Unofficial Transcript
2011 Spring Qtr 03/07-05/29
MMPA
MMPA
Term Totals:
Term:
Unofficial Transcript
6451 GQ
Analysis
Public Policy
Attempted
Hours
Dec 06,
2010 to
5.000 15.00 Feb 27,
2011
Dec 06,
2010 to
5.000 15.00 Feb 27,
2011
GPA
10.000 10.000 10.000 30.00 3.00
6480 GQ Applied Research A
& Eval Meth
Mar 07,
2011 to
5.000 15.00 May 29,
2011
Mar 07,
2011 to
5.000 20.00 May 29,
2011
Attempted Earned
Hours ;Hours
PA
10.000 10.000 10.000 35.00 3.50
2011 Summer Qtr 06/06-08/28
MMPA
Term:
Unofficial Transcript
CUMULATIVE TOTALS
Institution:
Overall:
Release: 7.3.1
6910 GQ MPA Capstone A
Jun 06,
2011 to
5.000 20.00 Aug 28,
2011
5.000 5.000 5.000 20.00 4.00
51.000 51.000 51.000 169.00 3.31
51.000 51.000 51.000 169.00 3.31
PH, 11
"n
('--/
City of Miami
41)DOCUMENTS SUBMISSION FORM
By completing aind submitGttng this form you'are,'agreatng'thatfiou havq;rearY`lunaerstand,end 10014.640i thr#hg4ermns outlined=below, y.
Instructions: Fill out this form in its entirety if documents are required for the position for which you have applied, and you have not already attached
documents to your online application. Failure to do so will result in your documents not being accepted. Submit this form through the United States
Postal Service, via courier or in person, with legible copies of the documents to accompany your City of Miami employment application to:
THE CITY OF MIAMI EMPLOYMENT OFFICE • 444 SW 2nd Ave., Suite 129, Miami, FL 33130
Mailed documents must be postmarked by the recruitment closing date. Documents submitted in person must be submitted by the closing date.
Documentation Requirements are listed on the job posting for each position for which you are applying.
Last Name:
First Name:i
Middle Init.
Date:
`I
\
C
I-. ,i ,?1-c_
-
Z
I2jp�t
Last 4 Digits of Social Security: O [), i
Number of pages being submitted (including this form):
Position(s) Applying For: 4.---/t— `
/C_ (IC
p, ,k riAilO d dtsgNalificatton apt#scants mustlsabmttrleglI01 Fopiee pft:;al Iiiiuii0,doctii'tents; py 404,
ruttment blostng:.date ` '?» Vi
When submitting proof of education beyond high school graduation, proof must be provided in the form of transcripts that reflect academic major and
degree conferred, if degree does not reflect the academic major on its face. Original sealed transcripts may be required prior to commencing the
selection or on -boarding process.
Should it be determined before or after hire that documents submitted as a part of the application process be falsified or altered in a manner that
affects the document's authenticity, completeness or correctness, that shall serve as grounds for disqualification, or if hired, termination from
employment with the City of Miami.
Applications submitted to the City of Miami are subject to inspection in accordance with the provisions of Florida's Public Records Act.
D ER/AL 05B Rev. 6/09 DISTRIBUTION: White
- Applicant's Copy Canary - Employee Relations
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