HomeMy WebLinkAboutEmail from FernoFERNO
70 Weil Way • Wilmington, OH 45177-9371 • (937) 382-1451 • FAX (937) 382-1191
info@femo.com
April 26,.2011
City of Miami
Kenneth Robertson
Procurement Office
Miami, Florida
Mr. Robertson:
Henry Schein EMS and Ferno Washington are the sole EMS distributors for the following Ferno-Washington,
Inc. products in the South Florida area.
PO WERFIexx
35P Proflexx
93P Proflexx
28Z Stretcher
EZ Glide
Please contact Ferno-Washington, Inc. customer service at 1-877-733-0911 with any questions.
Thank you,
C4 4 atvi4
Chris Cleves
Ferno ERS Division
Ferno Washington, Inc.
Femo-Washington, Inc.'s mission is to satisfy our customers with innovative, cost-effective
products that improve health care delivery for caregivers and those they serve.
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Warranty Optipns
Ferno cots are covered by a 2-year warranty. Extended Warranty
Options which include Bronze (5-point) and Gold (all-inclusive) are
also available.
Technical Support
If you require additional information about a product, need
technical specifications, or have repair or maintenance questions,
contact our Technical Support Department at 866-986-3776. We
have knowledgeable, dedicated Technical Support staff available
to assist you.
Serviceliptions
CotCare°: Self-service is available for agencies that complete our
CotCare° Training Program. Conducted here in Wilmington, or on -
site, this program Instructs and authorizes staff to perform Femo
equipment maintenance for their agency.
EMSAR°: Preventative maintenance, maintenance service and
repair service is available nationwide through EMSAR, Femo's
authorized service provider. Skilled EMSAR service technicians are
available in your area to come right to your location.
Contact Femo Customer Relations at 877.733.0911 for a fisting of
service agents near you, or for information and schedules for the
CotCare° Program
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