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CRA-R-13-0067 Backup
Cfr,,itg o� �t�xntz August 2, 2013 Clarence E. Woods, III Executive Director Southeast Overtown/Park West C,R.A. 1490 NW 31d Avenue, Suite 105 Miami, Florida 33136 Dear Mr. Woods: 1a- t 4 Li3 JOHNNY MARTINEZ, P.E. City Manager SU PPORTING DOCUMENTATION The Miami Police Department will soon be purchasing a gunfire locator system for use in the Overtown, Model City, and Little Haiti neighborhoods. Gunfire locator systems detect and convey the location of gunfire using acoustic sensors. It has been expressed to me that the Southeast Overtown/Park West (SEOPW) C.R.A. has made a commitment to share the cost of implementing such a system within the boundaries of the C.R.A. The cost of implementing such a system to monitor a total of 4 square miles within the abovementioned neighborhoods is estimated at $275,000 for the first year and $185,000 for subsequent years. Of that cost, we would be asking that the C.R.A. commit to providing us with $72,500 for the first year and $50,000 for subsequent years. Please confirm whether the SEOPW C.R.A. will commit to the aforementioned investment in a gunfire locator system so that we may finalize our plans to purchase and implement it, Please feel free to contact me at (305) 603-6100, should you have any questions. MO:ara a, oiiit RiGflT TRNS. Sincerely, M uel Orosa Chief of Police MIAMI POLICE DEPARTMENT/P.O. BOX 016777 / Miami, Florida 33101 /(305) 603-6100 E-Mail Address: chiefofpolice@miami-police org :.: SSTM Manuel Orosa Chief of Police Miami Police Department 401 Biscayne Blvd. Miami, FL 33132-1924 RE: Proposal ID# MIAMIFLB07092013 Dear Chief Orosa, July 9, 2013 SUPPORTING DOCUMENTATION Thank you for the opportunity to provide you with this firm fixed price proposal for the ShotSpotter FlexsM Gunfire Alert and Analysis Service. Enclosed is our standard pricing, scope of work, and terms for three square miles of coverage. SST customers boast ShotSpotter® capabilities as an effective force multiplier enabling them to efficiently use their resources to achieve reductions of gunfire and violent crime using our recommended best practices addressing tactics, techniques, and procedures in combination with our technology. Our goal is to provide you with tools to achieve this in the shortest amount of time. SST is more than just a vendor of Gunshot Location Services. Our business approach is to be an agency partner. Working closely with many public safety and security agencies since 1995, we know firsthand what technology and complementary tactics, techniques, and procedures achieve results. Our Program Development Team will work closely with you to ensure that you have access to this information and to tailor a program for your environment. Leveraging our system's incident response, investigative and analytical capabilities, enables proactive policing and provides critical intelligence that drives Problem Oriented and Data Driven Policing. Our experience and the courtroom -proven successes using ShotSpotter® data as evidence eclipse all other methods. SST delivers an encompassing solution to reducing gunfire and related violent crime and will be a critical data resource for your operations. We appreciate the opportunity to serve you in your mission to make the City of Miami a safer place to live, work and visit. Best regards, 111 Phil Dailly Director, Southeast Region Sales C: 704-470-5501 phiId(cr�sst-inc.com 7979 Gateway Blvd. Suite 210 Newark, CA 94560-1 158 +1 510 794 3100 main +1 888 274 6877 1011 free www.sst-iric.cam wwwshotspotter,cam ShotSpotter FLEX ShotSpotter Flex"' Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service Firm Fixed Price Proposal for a Subscription -Based ShotSpotter FlexsM Gunfire Alert and Analysis Service Proposal ID: MIAMIFLB07092013 Prepared on July 9, 2013 for: City of Miami Submitted by: Phil Dailly — Director, Southeast Region mobile: +1.704.470.5501 fax: +1.650.887.2106 phild(a�sst-inc.com Corporate Headquarters 7979 Gateway Blvd., Suite 210 Newark, CA 94560-1156 www.sst-inc.com Copyright C.1 2013 55T, Inc'". All rights reserved. ShotSpotter Flex'', ShotSpotter Oitsi Ye., ShotSpotter 5pecia€Ops1", ShotSpotter., ShotSpotter Gunshot Location System" and the ShotSpotter logo are trademarks of SST, loom. SST and ShotSpotter technology is prota ta,d by one or more Issued 5 5, and fnrelgn patents, with other domestic and foreign patents pending. L. rf J al 24 ShotSpotlnr Flax Proposal:10.Oam) NMAMiFLF07002013.doax 1 rAir ShOtSP�tterT Introduction ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gu li•re.Alert and Analysis Service DOCUMEWTATlON SST is the industry leader in the development and delivery of innovative, per=abte-inter networked wide area acoustic surveillance systems for gunfire detection, explosive events detection, enhanced critical infrastructure and key resource security, and counter sniper uses. With its mission of reducing illegal gunfire and related violent crime, and improving physical security solutions, SST services deliver situational intelligence that heightens the safety of first responders, public safety and military, and creates significant improvement in incident management, investigations and forensic analysis. SST's services are focused on improving public and community safety by ultimately helping reduce and prevent violent gun crime and improving intelligence led policing and community policing initiatives. SST has established a proven track record of providing quality service to customers, worldwide, and is profitable and has solid financial backing. Subscription -Based Gunfire Alert & Analysis Service ShotSpotter Flex" is delivered in a subscription -based service model, making it more affordable and more easily deployed, and without the heavy up -front costs and IT resources and expenses of a traditional model of buying hardware and software licenses. For an annual subscription fee, agencies can now take advantage of crime -reducing features including: real-time location of gunfire, audio clips, reduced time -to -dispatch, and integration with video surveillance systems, among others. ShotSpotter Flexs" also introduces Qualified Reviewed Alerts, a service that provides instant review and assessment of gunshot incidents by trained SST gunshot review experts. After SST review, valuable actionable incident data is passed to 9-1-1 dispatchers and Public Safety Answering Points (PSAPs) enabling faster and more accurate incident preparation and response. ShotSpotter Flex's unique wide -area acoustic surveillance based system provides an effective and affordable method to detect, locate, respond to, and reduce gunfire throughout entire neighborhoods and communities. ShotSpotter Flex" is a solution that closely aligns with the challenges faced by public safety agencies and serves as a true and proven technology enabled force multiplier. • A single affordable annual subscription fee aligns with the economic realities of agencies, communities, and available funding sources © No cost to acquire, install, operate, and maintain ... SST does it all © Qualified Reviewed Alerts that pinpoint incidents allow personnel in 9-1-1 dispatch centers and PSAPs to make immediate and accurate dispatch and force response decisions © Qualified Reviewed Alerts also provide otherwise unavailable situational intelligence that allows first responders to more safely approach and resolve active shootings Copyright t'r 2013 SST, Inc"'. MI rights reserved. ShotSpotter Flex`"'. ShotSpotter O nsite'", ShotSpotter SpecialOps"', ShotSpattei- , ShotSpotter Gunshot Location System° and the ShotSpotter logo are trademarks of SS[', Inc'". 5ST and ShotSpotter technology Is proterked by one or more issued U.S. and foreign patents, with other domestic and foreign patents needing, 9 ai •'] J ShotSpollerFlex Proposal(1yr9.Osm) MIAMIFLF07092013.docx :J I 4. tSpotter FLEXTM ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service • ffordable coverage of larger areas enables agencies to address and reduce crime on a broader scale to permanently lower overall gunfire, homicides, and related violent crime throughout an entire community O Scalable and extensible coverage areas O Alerts to mobile consoles enable rapid responses while also increasing the overall efficiency of 9-1-1 operations O Aggregated gunfire incident information is available for CompStet and forensic review O Open interface to video surveillance and other complementary security systems • Customer Experience Program promoting "best practices" and comprehensive training developed from ShotSpotter's large and diverse user community O ShotSpotter is a designated and certified technology in accord with the Support Anti- terrorism by Fostering Effective Technologies Act of 2002 (the "SAFETY" Act) SST Reviewer Alert Service When ShotSpotter Flex detects gunfire, detailed incident data is rapidly within seconds sent to the SST Operations Center, our secure data processing and alert qualification facility. Immediately, a SST gunfire and acoustic expert analyzes the data, qualifies the incident and sends a validated alert to the dispatch center or other Public Safety Answer Points (PSAP) and even directly to mobile and field personnel. Qualified Alerts include critical situational awareness such as number of shots fired, shooter position, speed and direction of travel (of a moving shooter) and the exact time of gunfire. The highly trained and specialized team of gunfire detection experts at the SST Operations Center has analyzed thousands of gunfire events captured by SST solutions. Their dedicated 24x7x365 expertise provides an instant assessment of all potential incidents, freeing up time that dispatchers and officers would otherwise spend analyzing alerts and giving agencies the level of data qualification they need to have complete confidence when dispatching based on alerts from ShotSpotter Flex. Drawing on their experience, SST experts are often able to add important situational intelligence to alerts, such as the possibility of multiple shooters and other critical data that can help personnel respond more safely and successfully. 511atstatier a+f at shot potter'; N01.0niii Pita Center is talyzesdfit#0ii pfnpoilifstixit10-- rtva r-#riseyl eIg ti atit it, dully a+/arrp: of tide rt9iatlon b fo is` t?y et'itfxn Copyright 0 201S SST, inc'". All rights reserved. ShotSpotter Flex'", ShotSpotter Ensiles', ShotSpotter SpecialOps'", ShotSpotter", ShotSpotter Gunshot Location System.' and the ShotSpotter Ingo are trademarks of SST, Inc'". SST and ShotSpotter technology is protected by one or more Issued U.S. and foreign patents, with other domestic and foreign patents pending. A n f 23 SholSpotterFlex propasol(1yr4.6sm)MAMIFLF0700201a,doax `F J tSpotter FLEXrm of Services purpose of this proposal is to provide pricing and corresponding terms and conditions for the procurement of the ShotSpotter FlexsM subscription service offering including: ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service ■ Qualified reviewed alerts for gunfire • Incident types (e.g., fireworks) that do not explicitly generate alerts will be logged and retained in the system's database, and as such will be available for reporting, analysis, and mining, In addition, the basic reports provided with the system will summarize gunfire and fireworks activity, even if (as an example) receipt of fireworks is disabled. • Coverage area; footprint determined by customer requirement ■ Sensor type(s) determined by SST or certified installer. • SST hosted, secured, monitored and maintained infrastructure (server farm, storage, sensor networks) • Allocation of Alert Consoles among different roles (call -taker, dispatcher, or mobile) is configurable at the discretion of the customer. • Accessible and searchable alert history for two (2) years (additional years for a fee) • One (1) Program Development and Subscription Orientation session • Training Program that consists of: best practices, recommended TTPs, end -user documentation, administrator training and online end -user training • High-level summary report and basic incident reports • Reasonable support with Detailed Forensic Reports ■ Standard customer support Where possible, the system's acoustic sensors will be mounted on rooftops away from traffic. Where approved buildings are not available, or not an option, lamp poles or other suitable mounting locations will be considered provided they meet SST standards. All sites require 24hour by 365 day 100 to 240VAC, 50/60Hz power sources. Non-standard equipment required for system installation may require an additional fee and if so will be quoted accordingly. Should mounting locations be unavailable or should there be no sensor communications available at a site, SST will work with the customer to adjust the coverage area accordingly. SST will be responsible for following all local, state and federal regulations, codes, rules and laws as it relates to the installation of the ShotSpotter FlexsM service. Copyright © 2013 SST, Inc'". Ali rights reserved. ShotSpotter Flee", ShotSpotter Onslte'q, ShotSpotter SpecialOps"', ShotSpotter, ShotSpotter Gunshot Location System° and the ShetSpntter loge are trademarks of SST, Inc'". SST and ShniSpotter technology Is prolerted try one or more Issued U.5. and foreign patents, with other domestic and Tornlgn patents pending, G o f 23 ShotSpaterFlax Proposal (1yr4.0sm)MIAMIFLF07092013.docx J L otter FLEXTM ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service g table lists the combined responsibilities of SST and its customer with respect to the ion, installation, training, and ongoing use of a ShotSpotter Flex"' service: 1 �,�lk t 4 ey�9g � I �9ry1'lr� yam.._ 1P 'rie 6 W i�0' b 1 1. e6t OTW 3- ft f clApip Execute contract 1 f Program Development and subscription orientation d assure stakeholder participation Conduct Site Survey for Acoustic and sensor communications feasibility for each sensor location proposed emplacement. Site surveys will follow contract execution; the site survey will determine the ultimate coverage area footprint and area exclusions. Actual coverage areas may vary from cursory and pre -sales discussions due to challenges that include: physical obstructions, radio or cellular reliability, availability and permissions at suitable mounting location. ✓ Provisioning of hosted services and corresponding access for admin, Alerts, additional and optional role -based support packages (if applicable) ✓ Provide secure storage of customer data (minimum of 2 years online, 5 years offline) V Monitoring of systems for customer support and "hands off' software upgrades d Run the SST System Profiler (a web -based analyzer) to verify system configuration and network access required for each computer (PC or MDC) which will access the ShotSpotter Flex service. ✓ Provision network access required to meet SST minimum specifications and requirements (ref "Host and Services Required to Use ShotSpotter Flex Clients" SST FED-72-01) for all computers (PC and MDC) which will access the ShotSpotter Flex Service. Install Alert Consoles on allocated workstations IT assistance PC or MDC Configure data communications between the Alert Console workstation(s) and the hosted server. IT assistance PC or MDC Provide GIS Data: Parcels, Addresses, Beat Boundaries and clearly identify the coverage area(s) and reporting areas V Install necessary SST assets (ie, sensors) and, as appropriate, provision telecommunications lines and/or RF data radios including antenna systems with adherence to local electrical, and other relevant codes ✓ Copyright f9 2013 SST, inN". All rights reserved. ShotSpotter Flex'°', ShotSpotter Onsl te'a ShotSpotter Special°psi., ShotSpotter., SholSpot ter Gunshot Location System. end the ShotSpotter logo are trademarks of SST, Inc'". SST and ShotSpotter technology Is protectnd by one or more issued U.S. and foreign patents, with other domestic and tarelgn patents pending. V G of �] L 3 ShotSpoller Flex Proposal (1yr4.0am) MIAM.Fl.F07002013.docx �N4cle o potter FLEXTM ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service Provision data communications to mobile computers to support Alert Consoles in patrol cars, command vans, etc. Integrate with complementary systems (e.g., video surveillance, CAD, Common Operating Picture) System calibration, and operational validation Optional API, support only ✓ End -user training (including admin training) assure stakeholder participation Ongoing Reviewed Alerts and customer support ✓ Coverage Area(s) Systems are deployed to provide a blanket of coverage for one or more specified areas. Each area is bounded by a specific coverage area perimeter. The area(s) to be covered are shown in the aerial map image below, with each coverage area perimeter denoted by a boundary line. The areas outlined in the images are rough estimates of the requested coverage area(s) and are not exact as they cannot be verified with actual acoustic propagation information to determine the precise size(s) of each area (e.g., in square miles or square kilometers). This verification can only be accomplished during the installation process, therefore the shapes may vary. Additionally if there is a discrepancy between the identified area(s) as defined by the square mileage listed in the caption and the area(s) outlined in any aerial image, the size listed in the caption text shall take precedence and be considered the true size and therefore what SST shall maximally deploy. Copyright m 201S SST, inc` All rights reserved, ShotSpotter Flea`". ShotSpoller Ors€te'"' ShotSpetter SpecialOps"', ShotSpetter•', ShotSpotter Gunshot Location System', and the ShotSpotter logo are trademarks of SST, Inc.. SST and ShotSpotter technology la protected by one or more Issued U.S. and foreign patents, with other domestic and foreign patents pending, 7 of 47O SholSpolter Flex Proposal (1yr4.0sm) MIAMIFLF07002013.docx ! LJ �. potter TM q`z • FLEX p P cing, Terms, Conditions ShotSpotter FlexsM Firm Fixed Price Proposal To City of Miami ShotSpotter Gunfire Alert and Analysis Service The pricing provided is a firm fixed price quote, remains valid for ninety (90) days from the date prepared (listed on the cover page). The price as listed herein does not include any state or local sales taxes. Customer is responsible for notifying SST if the price needs to be adjusted for sales taxes. Price Schedule: NON -RECURRING CHARGES: Service initiation and startup fee Training — Strategic Program and Tactical Use Heavy-duty wind -resistant sensor mounts $ 10,000 per Square Mile $ 10,000 per Account $ 10,000 per Square Mile RECURRING CHARGES: Annual Subscription Fee (contiguous area >_ 3.0 sq mi) $ 45,000 per Square Mile Annual Subscription Fee (non -Contiguous area < 3.0 sq mi) $ 50,000 per Square Mile OPTIONAL NON -RECURRING CHARGES: Video Surveillance and/or PSIM Interface (does NOT include 3rd party middleware) $ 19,000 per Account Budgetary Quotation: Two Non -Contiguous Coverage Areas = 4.0 Square Miles: Service initiation and startup fee for 4.0 square miles $ 40,000 Training— Strategic Program and Tactical Use $ 10,000 Heavy-duty wind -resistant sensor mounts for 4.0 square miles $ 40,000 Annual Subscription: 1.0 square miles coverage (@$ 50,000/square mile) $ 50,000 [Figure 1(BLUE)] Annual Subscription: 3.0 square miles coverage (@$ 45,000/square mile) [Figure 2 (RED)] $ 135,000 TOTAL 15t YEAR $ 275,000 Copyright Ct 2013 551, hie". All rights reserved. ShotSpotter Flex`", ShotSpotter 0 nsltei", ShotSpotter Speci vlOpse", ShotSpotter", ShotSpotter Gunshot location System" and the ShotSpotter logo are trademarks of 5S'I Inc'". SST and ShotSpotter technology Is protected try one or more Issued U,S. and foreign patents, with other domestic arts[ foreign patents pending. +1 0 of L J A•] ShotSpotter Flex Proposal 11yr4.0sm) AAN@FLF07002013.docx 1