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HomeMy WebLinkAboutCRA-R-13-0006 Backup-1-28-2013nk Miami Dade If College elf Campo ihtettiationd Ao Gtei y Cates THE HOSPITALITY INSTITUTE Greater Bethel A.M.E. Church 245 NW Et St / Miami, F133136 www.thehosaltalitvinstItute.com Program Overview The Hospitality Institute was created in 2007 to connect underserved inner city residents with training and job opportunities in the local hospitality industry. The Hospitality Institute is particularly interested in targeting residents from the Overtown/Park West Community Redevelopment Agency (CRA), where unemployment rates far exceed those of the rest of city and state. The current structure of the Hospitality Institute includes year-round workshops that provide training for participants in the areas of hospitality operations, customer service, interview skills, soft skills, financial literacy, banquet set-up, and computer skills. Program participants have the opportunity to complete American Hotel and Lodging Association certifications and attend job fairs. Safe Staff Food Safety Certification is also provided for participants. Alumni are then encouraged to visit the office on a regular basis to review new weekly job posting and receive ongoing support. Miami Dade —College (MDC) administers the program through crucial funding provided by the CRA and additional funding or support from a unique collaboration of partners including Hilton Hotels, the Carnival Foundation, the Florida Restaurant and Lodging Association, the Greater Miami Convention and Visitors Bureau, Dress for Success, local hoteliers and businesses, outreach organizations, and a host of volunteers. In the first three Hospitality Institute sessions of 2012, over 325 individuals received a three-year certification for food handling. In September 2012, the Hospitality Institute began to expand its program to include Basic Culinary Skills Training; Building Better Business Skills Workshops for Overtown businesses; training in the areas of life skills, resume writing, interviewing skills, and financial literacy; and more extensive hospitality, customer service, and soft skills training. The Hospitality Institute participated in, and provided workshops for, the "Believe" Customer Service Boot Camp Training, as well as trained individuals to staff the trollies and otherwise assist at this year's Overtown Rhythm and Blues Festival, as part of the City of Miami's Shop, Dine, and Explore campaign. As of November 2012, the Hospitality Institute has placed 546 people into jobs and provided training to over 1,600 individuals. This expansion continues to reflect the needs of the population served as well as the growing local workforce needed by businesses in the Greater Miami and Overtown areas. 2013-2014 Hospitality Institute Expansion The Hospitality Institute continues to serve as a platform to empower and connect underserved inner city residents, particularly those in Overtown. The Hospitality Institute continues to provide job and educational opportunities that would otherwise be out of the reach of many Overtown residents by adapting to community and employer needs, by leveraging MDC resources, and through the support of additional CRA funding. To enhance services offered to Hospitality Institute alumni, a new series of free educational programs will be offered throughout the year. Through the proposed expansion, MDC intends to build on the successes of the program and further bridge the gaps between job training and job placement. The new trainings present additional ways for the Hospitality institute to maintain connections to and provide ongoing support for alumni of the initial four -day trainings. This grant funding also allows grant staff to spend more time on case management of alumni and provide year-round support to alumni in the areas of job searches, job placement, resume review, placement in additional training areas, and referrals to social service agencies, as needed. Grant funding will provide for grant staff and services, which will allow the Hospitality Institute to become a one -stop site in Overtown aimed at improving the lives of area residents. Culinary Trainings The Basic Culinary Skills Training Program is open to any applicant who has completed the initial Hospitality institute four -day trainings. All participants are required to have either a high school diploma or GED. This arrangement allows participants to continue their studies at the college level after completing the training program, if desired. Under the instruction of a skilled chef, trainings are provided in a professional kitchen and include hands-on experiences at the MDC organic edible garden. The training program runs for twelve weeks on a quarterly basis and provides participants with skills in food preparation. Participants that complete the program receive a food handler certification that is mandated by the state for anyone working in a food establishment. Participants also receive a certificate of completion at the end of their program. The Basic Culinary Skills Training Program prepares participants for employment in restaurants and other food service businesses. Hospitality Trainings MDC has developed a hospitality, customer service, and certification training that will be offered to interested alumni of the Hospitality Institute. Once participants have completed the initial four -day Hospitality Institute training, they will be eligible to sign up for this extended offering. This program runs for five weeks. Participants that complete this program will be prepared for employment in the hospitality industry and food and beverage industry. Entrepreneurial Education Entrepreneurial education programs will be offered to returning Hospitality Institute alumni. These programs include half -day group instruction and work sessions, offered four times per year during the Hospitality Institute workshops. These programs introduce the topic of entrepreneurship to participants. Participants also have the opportunity to sign up for week-long sessions, which will be offered four times per year. The programs are designed and run by the MDC Carrie P. Meek Entrepreneurial Education Center, which has over twenty years of experience providing entrepreneurial education training to low-income residents. The programs provide an accessible entry point for participants interested in going to college and pursuing a career. Financial Literacy Financial literacy programs will be offered to retuming Hospitality Institute alumni. These programs provide participants with the skills needed to successfully maintain household and personal budgets, bank accounts, and make bill payments in a timely manner. Assistance from local banks is provided for all those who seek financial guidance. Ongoing Improvement The Director of the Hospitality Management Program at MDC will work with Hospitality Institute staff to conduct frequent focus groups with industry human resource representatives and mangers to determine areas of additional training needed. Hospitality Institute programs will be adjusted as needed to address any issues identified through these focus groups. In order to continue this expansion and maintain the current effective hospitality -focused trainings, the Hospitality Institute requests funds for full-time manager, a case manager, a culinary chef instructor, one part-time assistant, and for supplies for the trainings. During the 2013-2014 project period, grant funds will also be used to cover GED registration fees for interested participants. This budget request encompasses one year of funding (2013-2014) to enable program development and ensure continuity as these new features are implemented. Job training will occur in the Overtown community and will require the bulk of grant resources. Job placement will be directed at the businesses in the community and will require grant resource to support personnel costs. MDC will continue to provide substantial in -kind support to the project, including program development and supervision of two administrators from the International Hospitality Center, technical and administrative support, and lunches for training workshop participants. Beyond providing participants with the opportunity to connect with education and jobs, the Hospitality Institute continually works on helping individuals explore and dream of the possibilities beyond their existing situations. Through the proposed expansion, the Hospitality Institute will continue to provide its participants with the tools they need to get to places they never imagined they could reach. iroMiami Dade College V titt on C i ti§ ratthudatd Hnlpita]mj Genet THE HOSPITALITY INSTITUTE Greater Bethel A.M.E. Church 245 NW 8 St. / Miami, FL 33136 www thehosultalitvinstitute.com Grant Request Year (2013 — 2014) Budget Item Overtown CRA Job Training Hospitality Institute Manager (Full Time) $50,000 50,000 Hospitality Institute Manager Fringe (28%) 14,000 Workforce Development Coordinator (Full Time)31,875 32,000 Workforce Development Coordinator fringe benefits (28%) 8,960 1 Part time Office Assistant $10.00 per hour x 25 hours per week x 50 weeks 12,500 Office Assistant fringe benefits (1.45%) 181 Building Better Businesses, Entrepreneurship curriculum and development, certification workshop training, instructor, consultant for monthly sessions 8,000 Computer equipment and software upgrades (computer stations at Church) 1,000 Month Office rental @ at Greater Bethel $1000 per month x 12 12,0001 Office Supplies, equipment maintenance, print toner, paper, files, folders, labels 3,000 Chef Trainer- Basic Culinary Skills Training 15,000 Culinary training supplies (including uniforms, knife sets, food small wares, materials, textbooks for training programs) $2,000 per session x 4 sessions 8,000 Training Session Supplies, cups, plates, napkins, paper towels, and supplies, office supplies 6,000 Printing Costs 1,000 Food Handling Certification training and books 3,000 Postage and freight 500 HI Stationary/envelopes:/business cards/flyers/brochures/ website updates 500 Telephone/fax & computer DSL line @ $300 per month x 12 4,000 Association memberships to the Hospitality Human Resources Association, Chamber of Commerce, GMCVB, 1,000 Monthly Association networking meetings/Industry events (HHRA, GMCVB, GMBHA,GMBHA 500 Total Funding 181,141 Miami Dade College In -Kind Contributions Personnel: 10% of time - Shelly Fano ($3,562 per year x 2) 14,248 Fringe: 5% (Shelly Fano) ($630 + $401 = $1662 x 2 years) 2,062 Personnel: 5% of time —John Richards (1.875 hours per week x $100 per hour x 50 weeks per year x 2 years) 18,750 Fringe: 5% (John Richards) ($3,319 + $401 = $3,720) 7,440 Consultant for service excellence training 2,500 Service Excellence Training materials and costs ($2,000 per session x 4 sessions per year) 16,000 Mileage Costs (average 50 miles per week x 50 weeks per year x $.445 reimbursement rate) 113 Food Costs (Lunches provided to all participants at a cost of $2,700 per training x 4 trainings per year) 10,800 Printing Costs 1000 Office Supplies, duplicating, postage 3,000 Kitchen, staff, supplies and maintenance 15,000 Computer Equipment 2,000 Indirect support (per Miami Dade College's indirect cost rate agreement with the U.S. Department of Health and Human Services, Miami Dade College has an off -campus indirect cost rate of 14% 25,264 Total 118,177 Additional Miami Dade College and community member in -kind contributions: Videography, photography, and technical support for all sessions, student volunteers (working at the MDC garden), marketing, signage, volunteer motivational speakers for all sessions, soft skill coaches (for resume writing and interview skill trainings) for all sessions.