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HomeMy WebLinkAboutCRA-R-12-0014 02-27-12 BackupSUPPORTING DOCUMENTATION knoMiami Dade College %Aiwa (:un1pus Ituarhaticltal FlopitaiityCenter THE HOSPITALITY INSTITUTE Greater Bethel A.M.E. Church 245 NW 8 St / Miami, FL33136 www.thehospltalityinstitute.com Program Overview The Hospitality institute was created in 2007 to connect underserved inner city residents, particularly those in the Overtown/Park West CRA where unemployment rates far exceed those of the rest of city and state, with training and job opportunities in the local hospitality industry. Miami Dade College administers the program through crucial funding provided by the Community Redevelopment Agency and additional funding or support from a unique collaboration of partners including: the Florida Restaurant and Lodging Association, the Greater Miami Convention and Visitors Bureau, the Black Hospitality Initiative, Dress for Success, local hoteliers and businesses, outreach organizations and a host of volunteers. The current structure of the Hospitality Initiative is focused around quarterly four -day workshops that provide training for participants in various hospitality operations, customer service, interview skills, and computer skills. Participants have the opportunity to complete American Hotel and Lodging Association certifications and attend a job fair on the final day. Program alumni are then encouraged to visit the office on a regular basis to review new weekly job posting and receive ongoing support. As of March, 2011, the Hospitality Institute has placed 335 people into jobs and provided training to over 1,000. 2012-2014 Hospitality Institute Expansion Building on the success of the program, Miami Dade College seeks to further bridge the gaps between job training and job placement. In 2012, the Hospitality Institute will expand to include culinary industry trainings, potential community garden experiences, life skills, and more extensive hospitality, customer service and soft skills training. This expansion reflects the needs of the population served as well as the growing local workforce need. To enhance services offered to Hospitality Institute Alumni, a new series of free educational programs will be offered throughout the year. In 2012 -2014 the new educational programs will include entrepreneurship education and financial literacy. in future years Miami Dade College would like to expand the educational programs to include health and nutrition. in the 2012-2014 project period grant funds will also be used to cover GED registration fees for interested participants. By adapting to community and employer needs and leveraging the MDC resources through additional CRA funding, the Hospitality institute will bridge the gap to opportunity and serve as a platform to empower and connect underserved inner city residents, particularly those in Overtown, with job and educational opportunities that would otherwise be out of their reach. In order to enact this expansion and maintain the current effective hospitality -focused trainings, the 2012 CRA request includes a full-time manager, a case manager, a workforce development coordinator, two part-time assistants and additional funds and supplies for training in the new areas. This budget request also includes two years of funding (2012 — 2013, 2013 — 2014), to enable program development and ensure continuity as these new features are implemented. The budget has been divided to address services provided in the Overtown CRA district and the Omni CRA district. This reflects two core activities of the Hospitality Institute, job training and job placement. Job training will occur in the Overtown community and will require the bulk of grant resources. Job placement will be directed at the businesses in the Omni community and, as such, some grant resources, primarily in the form of personnel costs, are requested of the Omni CRA. Miami Dade College will continue to provide substantial in -kind support to the project including program development and supervision of time of two administrators from the International Hospitality Center, technical and administrative support, and lunches for training workshop participants. Ongoing Alumni Support The new trainings described in the following sections represent new ways for the Hospitality Institute to maintain connections to and provide ongoing support to alumni of the four -day trainings. This grant funding will also allow grant staff to spend more time on case management of alumni and provide year-round support to alumni in the areas of job search, job placement, resume review, placement in additional training areas, and referrals to social service agencies as needed, This additional funding for grant staff and services will allow the Hospitality Institute to provide a one -stop site in Overtown aimed at improving the lives of residents. Culinary Trainings The culinary industry training program will be open to any applicant who has completed the initial Hospitality Institute four -day training. The trainings will run for twelve weeks on a quarterly basis and provide participants with skills in food preparation and a food handler certification that is mandated by state for anyone working in food establishment. Participants will receive a certificate of completion at the end of their program and be ready for employment in restaurants and other food service businesses. The trainings will be provided in a professional kitchen and will include hands-on experiences with the Miami Dade College Garden. Hospitality Trainings Miami Dade College has developed a hospitality, customer service, and certification training that will be offered to interested alumni of the Hospitality institute. Once participants have completed the four -day Hospitality Institute training they will be eligible to sign up for this extended offering. This program will run for five weeks. Completing this training will prepare participants for employment in the hospitality industry, the food and beverage industry, or any other position that requires interaction with the public. Entrepreneurial Education Entrepreneurial education programs will be offered to returning Hospitality Institute alumni. These programs will include half -day group instruction and work sessions, offered four times per year during the Hospitality Institute workshops. This will introduce the topic to participants and at that time they will have the opportunity to sign up for week-long sessions, which will be offered four times per year. The program will be designed and run by the Miami Dade College Carrie P. Meek Entrepreneurial Education Center, which has over twenty years of experience providing entrepreneurial education training to low-income residents in Liberty City. Financial Literacy Financial literacy programs will be offered to returning Hospitality Institute alumni. These programs will be run as monthly half -day group instruction and work sessions. In addition, after each session a certified financial planner will offer up to six one-on-one sessions for participants interested in additional information. The group program will be designed and run by the Center for Financial Training, which is housed at Miami Dade College and has extensive experience providing financial education and training programs for the public and the financial services industry. Ongoing Improvement The Director of the Hospitality Management Program at Miami Dade College will work with Hospitality Institute staff to conduct annual focus groups with industry representatives to determine areas of additional training need. Hospitality Institute programs will be adjusted as needed to address any issues identified through these focus groups. Beyond providing participants with the opportunity to connect with education and jobs, the Hospitality Institute is helping individuals explore and dream of the possibilities beyond their existing situations. It is providing them with the tools they need to get to places they never imagined they could reach. kniMiami Dade College WAlson Campo ibtethotictud Hospitality Ccntet THE HOSPITALITY INSTITUTE Greater Bethel A.M.E. Church 245 NW 8 St. / Miami, FL 33136 www.thehospitalityinstitute.com AMENDED BUDGET — to reflect prorated salaries (*April 30, 2012 — December 31, 2012) *Prorated items due to delayed start Budget Item Overtown CRA Job Training 1. Hospitality Institute Manager (Full Time, level 14 *) $50,000 (70% of time Job Training, 30% of time Job Placement) $23,333* 2. Hospitality Institute Manager Fringe (17.7% + $8,014) $16,864 $7,870* 3. Workforce Development Coordinator (Full Time, level 12) $43,000 (25% of time Job Training, 75% of time Job Placement) $7,166* 4. Workforce Specialist fringe benefits (17.7% + $8,014) $15,625 $2,604* 5. Office Assistant (Part Time) $10.00 per hour x 25 hours per week x 32 weeks x 2 positions (70% of time Job Training, 30% of time Job Placement) $11,666* 6. Office Assistant fringe benefits (1.45%): $363 $169* 7. Case Manager (Full -Time, level 11) $17 per hour x 37.5 hours per week x 32 weeks (50% of time Job Training, 50% of time Job Placement) $31,875 $10,625* 8. Case Manager fringe benefits (17.7% + $8,014) $4552* 9. Hospitality workforce and certification training 10. Culinary curriculum development and training 11. Entrepreneurship training $1,690 per short session x 2 sessions per year +$10,000 per week-long session x 3 sessions 12. Financial literacy educational program ($600 per session x 8 sessions per year) + individual counseling sessions ($175 per hour x 3 hours per session x 8 sessions per year) 13. Computer equipment upgrades (4 computer $5,500 stations + 1 mobile laptop station with projector and presentation kit) x $1100 per unit x 5 units 14. Scanner $500 15. Monthly space rental @ $1000 per month x 12 (Unless location is funded) $8,000* 16. Monthly kitchen rental $1,500 per month x 8 (Unless location is funded) $12,000* 17. GED registration costs ($30 per Florida Resident student) $1,200 18. Office Supplies, equipment maintenance, print toner, paper, files, folders, labels (70% Job Training, 30% Job Placement) $2,100 19. Culinary training supplies (including uniforms, knife sets, food for training programs) $4,000 per session x 3 sessions $12,000 20. Training Session Supplies, cups, plates, napkins, paper towels, and supplies $2,000 21. Postage (70% Job Training, 30% Job Placement) $140 22. HI Stationary/envelopes:/business cards/flyers/brochures/ website updates (70% Job Training, 30% Job Placement) $2,450 , 23. Telephone/fax & computer DSL line @ $300 per month x 8 $2,400 24. Association memberships to the Hospitality Human Resources Association, SKAL, Chamber of Commerce, GMCVB 25. Monthly Association networking meetings/Industry events (HHRA, GMCVB, GMBHA,CC): Total Year 1 Funding $116,775 I