HomeMy WebLinkAboutMiami Homeless Assistance ProgramExecutive Summary
Miami Homeless Assistance Program
Overview of Homelessness
Homelessness affects a wide variety of people, for many different reasons, in settings that
range from isolated or nearly -invisible places to highly structured programs. According to
the federal government code, in Title 42, Chapter 119, sub chapter I, § 11302, homeless is
defined as:
• an individual/family who lacks a fixed, regular, and adequate nighttime residence;
and an individual who has a primary nighttime residence that is —
• a supervised publicly or privately operated shelter designed to provide temporary
living accommodations (including welfare hotels, congregate shelters, and
transitional housing for the mentally ill);
• an institution that provides a temporary residence for individuals/families
intended to be institutionalized; or
• a public or private place not designed for, or ordinarily used as, a regular sleeping
accommodation for human beings.
In layman's term, homelessness is a condition in which individuals and families have no
residence, owned, leased or shared in which they can live safely, healthful and legally
both day and night and in which they can meet their social and basic needs in privacy and
with dignity.
Homelessness in the City of Miami
Mayor Tomas Regalado and the City of Miami have made the issues of homelessness and
drastically decreasing instances of homelessness a priority. So much so that strategies
and outreach programs to assist the needs of the homeless population have received
national recognition. The City of Miami's Homeless Assistance Program (MHAP) is a
key component in the County -wide Continuum of Care system (COC) that includes
emergency, transitional, and permanent housing to the homeless population. The COC
also includes outreach, assessment/placement, information and referrals. MHAP has
been serving the homeless population within the City of Miami since 1991. This
population includes: situational homeless, episodic homeless, chronic homeless and street
people. Due to the overwhelming need, at its inception, the focus of MHAP's service
was delegated to Miami's Downtown District. MHAP now employs 43 individuals and
serves the entire City of Miami daily. MHAP strives to identify and engage homeless
persons and refer them to health services and/or refer them to appropriate housing as
needed. The MHAP teaches homeless individuals employability skills and life
management responsibilities to bring about a better quality of life. MHAP's goal is to
significantly reduce the number of homeless individuals and families within the City of
Miami.
Homeless Enumeration
Enumeration, or homeless census, is the bi-annual counting of homeless individuals on
the streets and in shelters. This information_ is forwarded to the Miami -Dade Homeless
Trust for documentation, and is used in the yearly gaps and needs analysis. The last
census conducted in the City of Miami was performed in January 2008 and the results
showed a continuous decrease of the homeless population located within the City of
Miami's boundaries.
Nationally, according to the US Department of Housing and Urban Development (HUD),
the numbers of homeless persons are declining; Last census performed on June 30, 2011
showed the number of homeless population on the City of Miami streets has held steady
for the past year, placing Miami as a leader in nationwide effort to end homelessness. The
total homeless population for the City of Miami has steadily decreased by 40% in five
years
The following chart is a year by year analysis of the homeless population based on
enumeration. The chart reflects total numbers city-wide delineated by demographic area.
NET AREA
7/26/07
1/29/08
1/22/09
8/13/09
1/26/10
9/16/10
1/27/11
6/30/11
Allap to
Coconut Grove NE
7
11
5
3
10
4
4
3
Coral Way
4
8
9'
15
8
13
8
10
Flagami
13
8
1
10
14
9
12
11
9
Little Havana
33
14
16
28
28
22
10
17
Model City
58
12
18
33
7
25
10
21
vertown3.
Upper Eastside
39
13
14
18
2
6
16
13
611
Total
514
383
625
465
499
487
534
Outreach
MHAP currently operates twenty four hours a day, seven days a week. To effectively
track the services provided to the homeless population, MHAP Administrators and
Directors developed a computerized system which is utilized as a model for the outreach
component of the countywide Homeless Trust's MIS system. This system is especially
critical and a key component in the plan to evacuate homeless individuals during weather
emergencies.
The common challenges faced by many homeless people such as substance abuse, mental
illness, spousal abuse, lack of Affordable housing and lack of employability skills.
MHAP has not only developed service configurations that reflects the local contexts, they
have also identified sub -populations that are unique to specific communities and
developed, in many cases, specialized services to meet their needs. The outreach plan of
MHAP is as diverse as the population served; recognizing cultural diversity, age, and
special needs of sub -groups are important elements key to successful outreach.
The "Hand Up" program helped to generate municipal legislation and resolution to deal
with panhandling. (See attachment). It's premise is that many homeless and/or
panhandlers suffer from addictions and mental health problems that prevent them from
being able to break the negative cycle that they are in. They often need help but typically
money does not provide them with the essentials they need to get back on their feet.
Instead, "The Indoor Feeding Program", an initiative established in 2002 by the City
Commission to organize a large number of individuals and religious organizations who
were feeding the homeless on city streets. The initiative organized 52 organizations and
individuals to dispense food to the homeless in four different venues in a hygienic and
humane manner. The "Hand Up Card" entitles a homeless person to a free meal. More
importantly, it provides them access to a variety of social services, emergency shelter,
substance abuse and mental health treatment and permanent housing.
Below is a short synopsis of MHAP placements through outreach:
• 2000 3598 Placements
• 2001 3708 Placements
• 2002 4210 Placements
• 2003 4310 Placements
• 2004 4579 Placements
• 2005 4699 Placements
• 2006 5388 Placements
• 2007 5562 Placements
• 2008 5136 Placements
• 2009 5348 Placements
• 2010 6124 Placements
• 2011 5248 Placements
Mobil outreach teams visit sites such as abandoned buildings, parks, and search under
bridges or expressways. The teams facilitate the needs of those requiring medical and
psychiatric care, by arranging specialized intervention or transportation to clinics or
hospitals.
Miami Cares has successfully brought a guiding light to over a thousand homeless
individuals by coordinating a day of service dedicated to the homeless. They are given
showers, hair cuts, medical and legal care, and they are the guest of honor while
volunteers serve them a hot meal.
Staffing
MHAP staff applies personal knowledge and experience as formerly homeless
individuals who are trained to engage and assess needs using the Miami -Dade County
Homeless Trust's assessment tools. The assessment interviews determine appropriate
referrals. Follow-up is facilitated via computer data collection and is a key element of this
program. Communication with or visits to the programs where participants are referred
are components to our follow-up procedures. Through training and job -ready skills they
work as Community Outreach Specialists; providing life management and employability
skills as well as assistance with establishing a work history. The concept and innovative
approach of hiring formerly homeless men and women had modeled programs
throughout the United States and the world.
The Community Outreach Specialists (COS) are assigned as teams to network the City of
Miami's thirteen Neighborhood Enhancement Team Offices (NET). MHAP as a part of
NET carries out various community projects, such as building condemnation and site
clean-up.
MHAP currently employs thirty two formerly homeless people as Community Outreach
Specialists (COS). The Program Administration is assembled by six city -funded positions
plus an Accountant and Account Clerk/Book Keeper.
Training
Training is focused on issues directly related to the diverse needs of the homeless
population. These include:
• HIV/AIDS sensitivity and awareness and services
• Substance abuse recognition
• Chemical dependency intervention
• Mental disorder recognition
• Alternative housing opportunities
• Health service availability
• Communication skills
• Crisis management
• State and local laws and ordinances related to homeless issues
• Immigration issues
• Conflict Management and Confrontational Skills
Additionally, in response to the "Pottinger Settlement" a 1988 federal court case (decided
in 1992), in which the city's policy of arresting homeless people for engaging in "life -
sustaining conduct" on the street (thus making it a crime simply to be without a home on
public was ruled illegal. Sensitivity training is provided to the City of Miami, Police
Department to deal with squatters and activists who willfully become homeless and build
shanties on city -owned lots. MHAP communicates directly with the Police Department
and provides historical background of homeless encampments and offers suggestions for
courses of action.
Fiscal Management and Funding
MHAP current funding comes from a variety of funding sources
as listed below:
HMIS Staffing Program
Feeding Coordination Program
Emergency Hotel/Motel Placement Program (Hotel Motel)
Memorandum of Agreement (MOA)
TOTAL FOOD AND BEVERAGE TAX DOLLARS
$24,600.00
$15,000.00
$362,500.00
$340,000.00
$742,:1 G
.00
Miami Metro Homeless Assistance Program North (North)
Miami Metro Homeless Assistance Program South (South)
$292,660.00
$138,789.00
Miami Metro Homeless Assistance Program Main (Main)
$251,071.00
Miami Dade -County Office of Grant Coordinator
$11,900.00
City of Miami, U.S. HUD Emergency Shelter Grant/CD
City of Project Administration Gene
TOTAL
$351,760.00
1
Identification of New Funding
Identification Assistance Program
$18,750.00
MHAP with its resources from 1995 to 2010 have placed more than 65,850
homeless individuals and families into the Continuum of Care.
The SWOT Analysis for MHAP is brief input driven grid that will continue to expand
through the growth of the program. As issues are dealt with, it is the goal through yearly
comparison, that items listed in the W, 0, or T sections, ultimately become resolved and
the resolution become a permanent part of the S section. The input given refers to the
MHAP Program, the City of Miami, and the issues that homelessness causes in general.
• Mayor Regalado's position on the Board of the
Homeless Trust exposes the programs strengths and
credibility
• MHAP has the only outreach team that operates 24
/7.
• Employs former homeless individuals who are
sensitive to the needs of the individuals they serve.
• Multiple funding sources ensures sustainability.
• National recognized programs used as a best
practices model.
• Policies at the judicial and legislative levels
(Pottinger Settlement)
• Hospitals and mental institutions often release the
mental ill without receiving the proper evaluation
and medication.
• Street Feeding
• Most of the institutions serving the homeless are
within the City of Miami
• Continue our partnership with the Miami Dade
County Homeless Trust and to identify new partners
to expand the emergency shelter bed capacity and
increase the level of services.
• To launch an education component to educate Faith
Based Organizations and the community (i.e.,
panhandling, street feeding, resources available)
• 3 of the 5 major shelters are located in the City of
Miami.
• Public Safety is an issue for the mentally ill who
return back to the community untreated.
• Chronic homeless often refuse assistance offered by
outreach workers
• Continuing flow of immigrants
• Warm weather conditions throughout the winter
months
• Number of treatment facilities located in the City.
• The public hospital that serves homeless and
indigent is in the City.
The County's major correctional facility is in the City of
Miami.
'� Piiii1t11i�ilN�i±itiu;
Mission Statement
The mission of the City of Miami Homeless Assistance
Program (MHAP) reflects its history and the best practices
garnered nationally, to provide outreach, assessment,
• placement and information and referral services to
homelessindividuals and families in a caring and
professional 'manner and to employ and train formerly
homeless men and women.
Our goals are::
To iden
them into
To fac
life m
epld:
comm ni
To sign
a n d fdf i
and engage homeless individuals and to place
ro riate housin whenever possible.
to bili skills, ework istor t end d_ i st
y en-t res o si itie to .our clients and
t eby::::strengthening their ties to the
Discharge Planning Outreach Team (DPOT
Specialized Outreach is dedicated to assist individuals referred
from the Florida Department of Corrections, The Florida
Department of Children & Families, The State of Florida lltn
Judicial Circuit Court, Jackson Memorial Hospital/Public Health
Trust, Our Kids, Inc, and Community Mental Health Facilities,
this services are rendered by two teams, the MOA and the
DPOT
The DPOT established discharge procedures for homeless
individuals, ensuring that they have an adequate supply of
medication upon discharge and that the appropriate services
(ancillary and/or housing) are provided. Individuals referred by
these agencies are assessed by, the DPOT within 24 hours of
initial referral and are usually placed in an emergency shelter
within a day of the assessment.
Memoranda of Agreement Team (MOA
MOA offers shelter assistance and family reunification to
incarcerated homeless individuals upon release.
The Outreach team consists of 2 Community Outreach Specialists
working out of the Miami -Dade County Jail and Court System; they
work directly with the jail's staff assisting homeless offenders being
released. The outreach team also attends several bond and
arraignment hearings daily.
They work closely with the Courts, State Attorney's and Public
Defender's Office to provide assistance to homeless offenders and
detainees being released. Since 2003, the team has served 12,461
homeless detainees, resulting in 4,330 housing placements.
•
2011 Accomplishments
35,901 Contacts 1,158 After Hour (5pm)
placements*
5,248 Emergency shelter
Referrals*
27 Direct Placements into
Treatment*
467 Emergency Weather
Assistance
39 Permanent Housing
Placements*
44 Chronic Homeless Placed
into Housing* 6313 Transportation (only)
Services
395 Family Reunification
595 Community Clean
372 Mental Health Services*
306 Jail Release Placements*
*Homeless Management Information
System (HMIS
Co118borating Agencies
MHAP is constantly interacting with public officials and other city,
county and state departments by assisting in several other projects
involving hohieless that have proven to be very effective.
Other interacting departments:
Miami Police Department
Fire Rescue
Solid Waste
building bepartment.
Code Enfdreemetht
Community bevelopmnent.
Parks Delia
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:le3',s7
HMIS Staffing Program
Feeding Coordination Program
Emergency Hotel/Motel Placement Program (Hotel Motel)
Memorandum of Agreement (MOA)
TOTAL FOOD AND .BEVERAGE TAX DOLLARS
Miami Metro Homeless Assistance Program North (North)
Miami Metro Homeless Assistance Program South (South)
Miami Metro Homeless Assistance Program Main (Main)
Miami Dade -County Office of Grant Coordinator
City of Miami, U.S. HUD Emergency Shelter Grant/CD
City of Project Administration — General Funds
TOTAL
Grand Total
CITY OF MIAMI - MIAMI HOMELESS ASSISTANCE PROGRAM (MHAP)
ORGANIZATIONAL CHART
Assessment and Referral Specialist
Lazaro Trueba (PN-11511)
Intake and Referral Specialist:
Sandra Arnault (PN-12773)
Jacqueline Dominguez (PN-12774)
Karla Moralez (PN-12776)
Homeless Housing Supervisor
Ivan Romero (PN-12963)
Housing Specialists:
Willie T Harries (PN-12964)
Thomas Williams (PN-12971)
Program Administrator
Sergio Torres (PN-6528)
Administrative Assistance
Natalia Figueroa (PN-6475)
Special Project Assistant
Hernandez, Luis (PN-12334 )
Case Manager Assistant
Darren Morrison (PN-11689)
Program Clerks (HMIS)
Carlos Ramoz (PN-12779)
Program Clerks (South Dade Office)
Beyra, Carmen (PN-12781)
Community Outreach Specialist II:
William Miranda (PN-12771)
Erick Espinoza (PN-12769)
Community Outreach Specialist I:
Sanchez, Juan (PN-12961)
Carl Commisong (PN-12749)
Accounting Clerk
Maria Escobar (PN-12772)
Community Outreach Specialist II:
Wayne Davis (PN-12764)
Charman Jackson (PN-12765)
Curtis Jackson (PN-12767)
Cosmos Jordan (PN-12759)
Ricky Leath (PN-12761)
Pedro Rodriguez (PN-12762)
Carlos Vazquez (PN-12770)
Janay Guerrero (PN-12768)
Mario Abello (PN-12763)
VAC (PN-12760)
Community Outreach Specialist I:
Michael Goins (PN-12957)
Anthony Hall (PN-12958)
Nasheria James (PN-12758)
Vivian Johnson (PN-12755)
Tiffany Paramore (PN-12960)
Curtis White (PN-12959)
Roy Walker (PN-12754)
Palmer, Joel (PN-12751
Mohip, Felix (PN-12748)
Venturini, Giancarlos (PN-12756)
Diana Griffin (PN-12750)
VAC (PN-12962)
VAC (PN-12753)
VAC (PN-12766)
VAC (PN-234)