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HomeMy WebLinkAboutExhibit 1Advanced Public Safety, Inc. Suite 204 500 Fairway Drive Deerfield Beach, FL 33441 ADVANCED PU3LISAFETY TrIn,6ac Cameo!, Bill To City of Miami Finance - General Accounting 444 SW 2nd Ave, 6th Floor Miami, FL 33130 invoice Date Invoice # 11/5/2009 7196 Terms Due on receipt Description Qty Rate Amount Annual Maintenance For the Period 01/01/10-12/3 1/10 Covers: 4 SmartExport 1 Virtual Partner Engine 527 QuickTicket 2 SmartNumber 10 PocketCitation 527 QuickVoice Original PO# 77208 Less Amount for Undelivered 1 SmartExport Less Amount for 527 licenses of QuickTicket ( software not used) 1 1 1 62,360.00 -1,350.00 -21,343.50 62,360.00 -1,350.00 -21,343.50 PLEASE NOTE OUR NEW REMIT TO .ADDRESS : Advanced Public Safety, Inc PO Box 535208 Atlanta , GA 30353-5208 Wire Instructions: Wells Fargo Bank ABA# 121000248 Account# 412-1360267 Total Phone # Fax # E-mail Web Site 954-354-3000 x216 954-354-3001 barbarag@aps.us www.aps.us Page 1 Advanced Public Safety, Inc. Suite 204 500 Fairway Drive Deerfield Beach, FL 33441 ADVANCED. PUBLIC SAFETY h Trimbit Crnear Bill To City of Miami Finance - General Accounting 444 SW 2nd Ave, 6th Floor Miami, FL 33130 h (L I l r nvo ce Date Invoice # 11/5/2009 7196 Terms Due on receipt Description Qty Rate Amount The total for the invoice ( $39,666.50) covers the following software: 3 SmartExports / 1 Virtual Partner Engine/ 2 SmartNumber/ 10 PocketCitation and 527 QuickVoice PLEASE NOTE OUR NEW REMIT TO ADDRESS : Advanced Public Safety, Inc PO Box 535208 Atlanta , GA 30353-5208 Wire Instructions: Wells Fargo Bank ABA# 121000248 Account# 412-1360267 Total $39,666.50 Phone # Fax # E-mail Web Site 954-354-3000 x216 954-354-3001 barbarag@aps.us www.aps.us Page 2 APS Support and Maintenance Services agreement This Support and Maintenance Agreement ("Agreement"), effective as of the date last signed ("Effective Date"), is entered into by and between City of Miami, ("Customer"), with its principal location at 444 SW 2" d Ave. l 0°' Floor. Miami_ Florida 33130 and Advanced Public Safety; Inc. ("APS") a for -profit Florida corporation, with its address at 500 Fairway Drive, Suite 204 Deerfield Beach, FL 33441 and is related to and is incorporated with that certain End User License Agreement entered into between the parties or the embedded End User License Agreement accepted by the Customer (the "EULA"). Capitalized terms not defined in this Agreement shall have the same meanings as in the EULA, and any terms or conditions not included shall be incorporated by reference from the FULA. 1. General. APS shall make Software Support and Maintenance services as described below ("Software Support and Maintenance") available for purchase by Customer at an amount of S39.666.50 for 2010, and 541.016.50 for 2011. The first year of purchased Software Support and Maintenance will begin following written or deemed acceptance of the Software by Customer (as "acceptance" is determined under the Project Summary associated with Customer's purchase). Each 12-month period during which Customer purchases Software Support and Maintenance is a "Support Service Teim." 2. Purchase and Renewal. Software Support and Maintenance will cover Customer's Software for each Support Service Teilu, subject to APS's end of life policy as set out below and subject to Customer having Software Support and Maintenance in force continuously from the date Software is first accepted by Customer. APS will send Customer an invoice for the renewal price for Software Support and Maintenance approximately 30 - 60 days prior to each anniversary date of the acceptance of the Software. Customer must pay the invoice amount to APS within 30 days of the invoice date in order not to lose continuity in Software Support and Maintenance. a. Customer has no obligation to purchase Software Support and Maintenance after the first year and will retain all license rights granted under the EULA if Software Support and Maintenance is not purchased. If Customer decides not to purchase Software Support and Maintenance for any year or fails to remit the Software Support and Maintenance fees required in response to an APS invoice, APS will have no duty to provide Software Support and Maintenance to Customer. b. Notwithstanding the above, Customer must have Software Support and Maintenance in place to use or have access to ReportBeam, SkyView and/or any other hosted or web -based software and / or services. If Customer does not purchase Software Support and Maintenance, Customer will no longer have access to such software and / or services. Any work required for reconfiguration of other Software required because of Customer's loss of access to APS-hosted or web -based software will be APS Support & Maintenance Agreement Paee 1 of 6 Version 1.0 (8/15/1 1) performed by APS only under a new written agreement signed by Customer and APS. 3. Eligibility for Support. To be eligible to receive Software Support and Maintenance, Customer must have a valid license to the Software currently in effect, and Customer must have paid all charges and fees due and payable under this Agreement and associated purchase order(s), including, without Iimitation, the Software Support and Maintenance fee (at the rates then currently in effect) for the applicable Support Service Term. 4. Support and Maintenance Services. Software Support and Maintenance includes: a. Hosting of and providing access to any APS-hosted or web -based software purchased by Customer. b. Telephone support for general support issues is provided between the hours of 8 a.m. and 8 p.m., Eastern Time, Monday through Friday, holidays excepted. Support will be provided 24 hours per day, seven (7) days per week for emergencies. The telephone number to reach APS support is 1-954-354-3000. c. Web -enabled troubleshooting and FAQ customer service are provided online at http://www.ans.us/support using the support key PIN provided to Customer upon Software acceptance. APS also provides e-mail support at support: x:aps.us. d. APS will support Customer moves from one mobile data client to any other mobile data client that is compatible with the Software at any time with no additional costs. e. APS will update the Software to include mandated law changes, such as changes in fines and penalties or the addition o_fnew violations, and may make other reasonable changes (e.g. modification of drop down menus) that specifically impact the Customer's licensed use of the Software and its existing forms. Additional charges may apply if Customer requests substantial modifications or new foiirts,, and such work will be performed under a separate written agreement. Customer must notify APS of ail law or other changes requested, and must provide all data necessary to make such changes. f. APS will use reasonable efforts to correct verifiable and reproducible software errors in the covered Software When reported to APS. If an error • exists, Customer (or end -user) must provide APS with information sufficient for APS to duplicate the circumstances under which the error in 1e Software became apparent: If Customer identifies a.Software error APS Support & Maintenance Agreement Paget of 6 version 1.0 (8!] 5!] 1) that APS cannot duplicate, APS will make a reasonable effort to determine the cause. APS may from time to time issue fixes or revisions of the Software for release to its customers generally ("New Releases"). Most releases of Software modules are based on customer- requests or new state specifications. If there are more general Software updates, these are released periodically. As part of purchased Software Support and Maintenance, APS will provide Customer with one (1) copy of each applicable New Release at no additional charge. APS shall provide reasonable assistance to help Customer install and operate each New Release; provided however, that if such assistance is to be furnished at a Customer facility, Customer shall pay supplemental charges of $1,000 per day, or such other price as APS may charge for such services from time to time, for each dedicated APS personnel on site at the applicable premises. Every New Release is subject to the same license terms as are set forth in the EULA for the original version of that Software. h. APS will also provide upgrade release notes documentation in an electronic format for the Software as such documentation becomes available and release notes as the releases occur. APS may; at its sole discretion, certify Software compatibility with additional operating systems as APS determines these operating systems are acceptable platforms for the use of the Software. 5. Third Party Software. Software Support and Maintenance does not include the cost of any upgrades or changes to third party software. Customer is not required to upgrade third party software such as operating, systems or database software unless failing to perform such an upgrade results in application errors in the Software. 6. Reservation of Rights. APS reserves the right from time to time to change the Software Support and Maintenance offerings that APS generally makes available and the specific services provided in those offerings. APS reserves the right to increase/decrease pricing at an amount not to exceed 3% per year for Software Support and Maintenance. 7. End of Life. APS may treat any Software licensed under this Agreement as having an end of life any time upon three -months' notice. Customer acknowledges that no Software Support and Maintenance will be available for any Software that is treated as being at its end of life. APS Support & Maintenance Agreement Page 3 of 6 Version 1.0 (8/J5/11) 8. Insurance Requirements. APS shall provide to the Customer, Certificates of Insurance which indicate that insurance coverage has been obtained which meets the requirements as outlined below: . Errors & Ommissions: $1,000,000 per Claim S1,000,000 Policy Aggregate The above policies shall provide the Cir . of Miami with written notice of cancellation or material chance .from the insurer in accordance Ti;ith police provisions. Insurance Company must be authorized to do business in the State of Florida and shall have the following. qualifications: The company must be rated no less than "A-" as to Management, and no less than "Class V" as to Financial Strength, by the latest edition of Best's Insurance Guide, published by A.M. Best Company; Oldwick, New Jersey or its equivalent. All policies and/or certificates of insurance are subject to be reviewed and verified by the Customer's Department of Risk Management prior to insurance approval. APS Support & Maintenance Agreement Pale 4 of 6 Version 1.0 (8115111) IN WITNESS WHEREOF_ the parties hereto have caused this Agreement to be executed as of Effective Date: ATTEST: Sinn: "APS" Advanced Public Safety, Inc. Si an: By: By: Jack Sinev Title: Corporate Secretary Title: Date: ATTEST: "CUSTOMER" City of Miami Sign: Sian: Priscilla A. Thompson, City Clerk By: Joluinv Martinez. P.E. Title: City Manager Date: APPROVED AS TO LEGAL FORM AND APPROVED AS TO J} SURANCE CORRECTNESS: REQUIREMENTS: Julie O. Bru City Attorney Calvin Ellis Risk Manaeement Director APS Suppoo & Maintenance Agreement Page 5 of 6 Version 1.0 (Si]5l11) CORPORATE RESOLUTION WHEREAS, desires to enter into an agreement with the City of Miami for the purpose of performing the work described in the contract to which this resolution is attached; and WHEREAS, the Board of Directors at a duly held corporate meeting has considered the matter in accordance with the By -Laws of the corporation; Now, THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS that the , is hereby authorized and instructed to enter into a contract, in the name and on behalf of this corporation, with the City of Miami upon the terms contained in the proposed contract to which this resolution is attached and to execute the corresponding performance bond. DATED this day of , 2011. Chairperson of the Board of Directors Corporate Secretary (Corporate Seal) APS Support & Maintenance .Agreement Version 1.0 (8/15/1]) Pate 6 of 6