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HomeMy WebLinkAboutSummary Fact SheetPOLICE AGENDA ITEM SUMMARY FACT SHEET JUSTIFICATION: The police/fire departments have the need for upkeeping the maintenance on the 911 telephone system from Avaya by utilizing the State of Florida Contract No, 730-000-09-09-01. This system routes the emergency/non-emergency telephone calls from the public to any available call taker. In addition, this system allows callers to choose from three different languages. HOW IS THIS ITEM GOING TO ENHANCE THE QUALITY OF SERVICE TO THE CUSTOMER / CITIZENS? The 911 telephone system plays a critical role in the lives of the residents and visitors of the City of Miami; therefore, it is necessary to have ongoing maintenance to keep the 911 equipment in operating condition for the provision of Fire/Police communication emergency/non-emergency services to the public. This upkeep will allow the City to provide its citizens with continuous quality of service. IS TUIS A REPLACEMENTITEM? YES 1 1 NO IS THIS AN EMERGENCY ITEM? YES NO El (If yes, why?) IS THIS PURCHASE USING A SOLE SOURCE VENDOR? YESID NO (If yes, why?) IS THIS A LOCAL VENDOR? YES Ell NO (If no, explain?) We are utilizing a state contract. IS THIS THE LOWEST BID? YES El NO Eli (If no, explain?) N/A FUNDING SOURCE: COM&EITS:0 Z3 5 CommioHeanug Date: - 0 1 12 1-/ - Su vv) el-)41.r Ct E911 10/16/08 TOTAL EXPENDITURE: Item#: $120,963.24 CA. 08 POLICE AGENDA ITEM SUMMARY FACT SHEET This is a brief summary of agenda items that pertain to the Miami Police Department. We are providing answers to the most commonly asked questions. The goal of this summary is to provide the Commission with detailed information to enhance your review and approval process. Should you have any additional questions, or require additional information regarding this item, please contact my office and I will have a Police Department representative provide you with needed information. Note: On certain items we may be able to provide a static display for your review upon your request. -12 Commission Hearing Date: October 16, 2008