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Home My WebLink AboutSoftware FeaturesSelf Password Reset Software Features and Benefits for Windows NT and 2000 Page 1 of 7 AVATI E R Products Avatier Password Station Architecture Benefits Cost Analysis Demo (gina) Demo (phone) Demo (web) Download Features FAQ Get Pricing Highlights Phone Reset Suite Requirements Supported Platforms Download the 1rtn Grofift White Paper on Avatier's Self Service Account Management Nowl To learn how Avatier's solutions can help your business, call 800-609- 8610. TEL: 925-217-5170 FAX: 925-275-0853 Info@avatler.com Streamlining identity Management. Accelerating Business Results. 4/Open support ticket . EmaIl a friend! ✓ Sign me WI Solutions Products Support Partners Company News Conl A AT tw A PASSWO:R TA ION New! Password Station Features List Password Reset Station includes the following revolutionary enhancements: • Ability to reset locally cached passwords on end user workstations (Windows 98, NT, ) 2003) • Transparent password synchronization • Administrators can check for new versions of the software through Avatler's LiveUpdal • Optional "agentiess" telnet and ssh connectors for any platform • Support for RSA SecurlD without requiring end user identity enrollment • The world's first and only self-service password reset through a telephone authenticat SecurlD • Support for resetting local Lotus Notes ID files while preserving settings • Support for resetting Tru64 and VMS passwords • Support for designating any LDAP directory as primary repository and user authentica • Enterprise password reset help desk console now displays real-time audit log • Internationalization with support for over 26 different languages, Including double byt, • Built-in real-time cost savings analysis reports with support for over 50 international r dominations • Password Station is now a component of Avatier's Identity Management Server (AIMS includes Account Terminator and Account Creator Features Summary P Accessibility Successful self-service password management initiatives depend heavily on how many the solution. You will not see a call reduction and likewise an immediate cost savings if users can't or won't access the self service solution you deployed. Avatier's Password offers six access options to provide the ease of use, instant availability, and flexibility to accommodate the needs of any size business. Platforms Supported Avatier's AIMS supports over 30 of the leading network operating systems, directories, c and applications. IP Password Policies Your password can be cracked in less than 14 seconds if your password is contains wor a dictionary. These threats and many others require that organizations must enforce strc password policies. Password Station cross platform password management allows you define and consistently enforce strong password policies to ensure compliance with you security guidelines and maximize data security. to Password Synchronization Avatier's transparent password synchronization and manual end user selective synchroi provides maximum flexibility. 10 Design Advantages Avatier's Password Station is designed from the ground up to be the state of the art inter platform utilizing the latest in web service technology. • Auditing All activity is audited and tracked. Security Tested by some the governments toughest security sites, Password Station has proven secure. Reporting A combination of real-time and schedule reports makes wins the hearts of IT profession; managers. http://www.avatier.corn/products/PasswordStation/ps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 2 of 7 i► Help Desk Avatier's enterprise password reset help desk console has several key features necessc organizations. Accessibility Password Station - Universal Web Access Allows end users to securely access Password Station frc including NetScape, Monzllla, and Microsoft Internet Expl4 NOT require deploying any desktop software. Password Station - Secure Kiosk System Provides the most secure and efficient method for end us Password Station from the Microsoft Windows logon screi workstation even when they cannot remember their passv privacy and convenience. Improves self-service adoption Password Station - Group Policy Kiosk with Avatier's Sea Securely grants end user access to Password Station thrc shared Microsoft Windows user account that has no perm designed for organizations who do not want to deploy soft would still like end users to securely reset their password Password Station- Enterprise Web Password Reset Help Allows help desk personnel to use one enterprise help de: password resets and account unlocks regardless platform administrative privileges on any of the target platforms. Tf require deploying any desktop software. Password Station - PIN Number Telephone Access Enables end users to reset their password from any when phone. This simple interface only requires the end user to numbers. Integrates with your existing PBX systems and I Password Station - Secure RSA Telephone Access Password Station is the only product that seamlessly inter( RSA SecurD card Infrastructure to provide the most secu password reset and synchronization solution on the mark( your existing PBX systems and Installs in under an hour. Platforms Supported Supported Platforms End users can securely reset their password or unlock their i system, database, or application used throughout their envii synchronization, real-time account status, account terminati provisioning all all supported on the following platforms. Password Policies Advanced Password Policy Support When passwords are the primary means of authenticating yc partners, and customers, strong password policies are a password management enables you to centrally define and c password policies to ensure compliance with your corporate maximize data security. Password Synchronization Supported Platforms End users can securely reset their password or unlock their t system, database, or application used throughout their envh synchronization, real-time account status, account terminati provisioning all ail supported on the following platforms. Design Advantages http://www.avatier.com/products/PasswordStationlps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 3 of 7 101 Secure pre-logon password reset button Allows users to securely reset their forgotten password from convenience of their own workstation's Ctrl-Alt-Del pre-logor the help desk or disrupting a co-worker. Avatler supports an Windows NT, 2000, XP, and 2003. Additionally, Avatier's GI works with any other system and can be deployed through C Avatier Password Station I ()goo Avatier Universal WOOD & Securn Ki Copyraght 1 tb-201A-, ceil.;oration Powered by Identity Managemer VAT 1 Copy lghtAvatier..Corporefion 1 J9i3 2045.. All OR* ; Log do Secure Telephone Reset End users can quickly self -Identify, verify, and securely resel anytime with any touch-tone telephone, cell phone, or PDA RSA SecurlD authentication. Changes locally cached passwords No other solution automatically changes your locally cached credentials. This prevents your logon session from locking c Microsoft Outlook, network resources, folder replication and Integrated Microsoft security. LiveLlpdate Automatically maintain the latest software version of AIMS v administrative burden and expenses. Allows administrators automatically Install new versions of the software through A Web Services Infrastructure Avatier's solutions consume any web service, making it poss platform. Additionally, our solutions publish web services er with any automated process regardless of the target deveiol Web Services Infrastructure Avatier's solutions consume any web service, making It poss platform. Additionally, our solutions publish web services er with any automated process regardless of the target develol Built-in Real -Time Redundancy and Super Scalabllity Avatier's solutions do not require any centralized database, existing LDAP directory such as Sun, Novell, IBM, Oracle, MI and even Microsoft's Windows NT as our application primary allows organizations to simply deploy multiple web servers f and maximum system availability with minimal support over Software Development Kit (SDK) Allows Integrators and paying customers to develop passwor synchronization connectors for third party or custom applica reduce development time. Optionally, Avatier will assist witl integration of the first custom application. http://www.avatier.com/products/PasswordStation/ps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 4 of 7 Security I 110 Configurable Directory Storage Location - No Schema System Administrators can choose the location to store ansv identity questions in any LDAP Directory or Microsoft Directo schema. Optionally, for those organizations who prefer to s1 extended fields, Avatier's solutions will also support schema Honors password history Password Station Is the only product that honors password 1 decryptabie copies of end user's current and prior passwords Silent AlarmsTM Critical events are emalled directly to the designated employ which will ensure that organizations are immediately aware For example, emaiis are automatically sent to system adman • whenever an employee falls to correctly answer thel • whenever an employee falls to correctly enter their • anytime a global system configuration change is ma Emalls are automatically sent to employees: • whenever a failure to correctly answer their Identity • upon successful password reset or account unlock tc • a customizable number of days as their password is • customizable for any successful or unsuccessful tran Enhanced Password Policy Enforcement with Word lis Strong integration with Password Bouncer to deliver unmatc across multiple platforms, by preventing users from seiectinf that can be easily cracked by hackers. Highly Secure Web Service Design Avatier's solutions are not script -based. Scripts can be man they reach the target computer. Script based solutions regc to Implement. • Host computer specific asymmetrical encryption key • Automatic exclusion of Root and other privileged syt • Ability to exclude additional accounts by account or • Only accepts requests from defined IP addresses • No Unix Admin passwords are stored anywhere • Configurable Web Service TCP communication port • Communicates SOAP over SSL (SOAPS) • Requires WSDL path and documented parameters tc Centralized Auditing and Real-time Event Logging Captures who did what to whom and when for every transac SQL database. The reports can be customized and displayec web Interface. The reports can be exported to Excel or Text System Configurable Number of Identity Questions Employee's can be required to answer as few as 2, or as ma Completely configurable Identity questions, add, edit, retire. Cascading Identity Questions Employee's cannot see their second question until the first q correctly. This prevents social engineering. Automatic De -enrollment after Identity Questions ar4 Configurable auto -lockout on failed authentication. System configure a threshold to de -enroll an account after their Iden answered incorrectly too many times. Force Password Change at Next Login Employee's can be forced to change their password at Micro: Directory login time. http://www.avatier.com/products/PasswordStation/ps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 5 of 7 Help Desk Reporting a s• Delegated Access to Cross -Platform Password Reset 8 Leverages your existing Microsoft groups and user accounts password reset and account unlock access to Help Desk Indh Displays Real-time Cross Platform Account Status Help Desk personnel can obtain real-time account status on user. Status Includes: Account Disabled, Account Lockout SI Date, Password Age, Full Name and more... Guarantees End -User Identity The Help Desk module can be configured to not allow passw user's identity has been confirmed. It can also be configure+ accounts. Real-time Audit Trail of End User Activity Help desk personnel have access to view all prior end user s activity. This allows help desk personnel to quickly analyze customer as it is occurring. Exclude Individuals or Groups from Help Desk Manage Select specific users or groups to be excluded from Help Des Centralized Auditing and Real-time Event Logging Who, what, when, and where are stored In a central SQL dal and sorting on any field or timeframe and displayed In real -I Interface. The reports can be exported to Excel or Text files Scheduled Usage Reports Summary and detailed usage reports of all password resets, answers to identity questions, felled password resets, phone more are sent hourly, daily, weekly, or monthly to system a+ Enrollment Report System Administrators can run a report to determine who Is is not. Utilization and Licensing Reports Active monitoring of number of licenses, enrolled users and Custom Reports Using Crystal Reports or Business Objects custom reports ca database. Able to offer Password Management across multiple Windows NT/AD domains Enrollment: • Simple 3 step enrollment, identify, authorize, answer questions • Users can be mass enrolled with predetermined questions and answers supplied from US • Requires unique questions and answers • During enrollment will automatically extract primary email address form AD http://www.avatier.corn/products/PasswordStation/ps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 6 of 7 • During enrollment will automatically extract primary phone number from AD for telephon • Last questions is semi -private help desk challenge question • Allows user to simply and quickly change their enrollment questions and answers at any Deployment & Management: • Can be installed and deployed In production In 30 minutes • Ability to un-enroll users or group • Automatic un-enrollment upon deletion of account from Active Directory Telephony Interface: • Ability to enroll user automatically during mass enrollment or Individually. • Can reset password or unlock accounts only using the keypad and number Inputs • Customizable wav files for Telephony Instructions and passwords • Accessible from any telephone • Ability to reset password across multiple systems simultaneously Unique Features: • Provides ability to check all systems status prior to resetting password or unlocking accoi • Allows user to unlock account while leaving passwords Intact across multiple systems • Allows user to reset their expiring password without challenge questions by Inputting vall multiple platforms • Allows user to check account Information across multiple platforms O User ID O User Full Name O Account Expired O Account Locked Out O Password Expiration Date O Password Age http://www.avatier.com/products/PasswordStation/ps_features.html 6/14/2007 Self Password Reset Software Features and Benefits for Windows NT and 2000 Page 7 of 7 • Allows user to test a password against the Password Bouncer policies In force and provldr were not met • Provides user same detailed feedback when a password entered for reset or forgotten pa policy Help Desk Outsourcing i Login Password Recovery i Identity Access Management Strategy I Password Manag Desk Ticketing I Self Service Identity Management l Single Sign On Software Solution l User Password Ma Copyright (g) 1995-2007 Avatier Corporation. All rights reserved. All other trademarks or registered trademarks are owned by their respective holders. http://www.avatier.com/products/PasswordStation/ps_features.htmi 6/14/2007