HomeMy WebLinkAboutGeneral Terms 2B. GENERAL TERMS
1. Technical Support. Technical Support consists of Update Subscription Service, Product Support and/or other Technical Support services
Customer may have ordered. Fees for Technical Support are due and payable annually in advance. Technical Support is effective upon shipment
or upon the Effective Date of this Ordering Document if shipment is not required.
2. Miscellaneous. Section A of this Ordering Document specifies the CD Packs) on the particular computer operating system requested by
Customer, which have been shipped or currently are being shipped to Customer. Where shipment is required, Oracle shall deliver to the address
specified by Customer on their purchasing document or when the purchasing document does not indicate a ship to address, Oracle shall deliver to
the Customer Location, the CD Pack(s) listed in Section A that include 1 copy of the software media and 1 set of Documentation (in the form
generally available) for each Program licensed under this Ordering Document which is currently available in production release as of the Effective
Date below. Some Programs may also include any source code Oracle may provide as part of its standard shipment of such Programs, which
source code shall be governed by the terms of the Agreement. Customer shall be responsible for installation of the software. All fees due under
this Ordering Document shall be non -cancellable and the sums paid nonrefundable, except as provided in the Agreement. Customer agrees to pay
applicable media and shipping charges. Provided Customer continuously maintains Update Subscription Service, additional CD Packs for the
Programs provided under this Ordering Document may be ordered through the Oracle Store at the standard CD Pack price. If Customer loses or
damages the media containing a Program licensed hereunder, upon Customer's written notice Oracle will provide a replacement copy thereof,
under Oracle's then -current Technical Support policies, for a media and shipping charge. The following shipping terms shall apply: FCA
Shipping Point, Prepaid, and Add. These teams shall also apply to any options exercised by Customer.
Additional Programs may be included with Customer's order which Customer may use for trial purposes only. Customer shall have 30 days from
the delivery date to evaluate these Programs. Any use of these Programs after the 30 day trial period shall require Customer to obtain the
applicable license. Programs licensed for trial purposes are provided "as is" and Oracle does not provide Technical Support or any warranties Of
any kind for these Programs.
The Program licenses provided in this Ordering Document are offered separately from any other proposal for consulting services Customer may
receive or has received from Oracle and do not require Customer to purchase Oracle's consulting services.
A copy of Oracle's License Definitions and Rules is attached hereto and incorporated by reference.