HomeMy WebLinkAboutwarrantyWarranty and Service Information
All Specific Area Radio Stations and the labor provided by Information Station Specialists, Inc., (ISS) to
install them are warranted by ISS for a period of five (5) years from the date of installation against defects
in workmanship. This warranty will be honored by 1SS even in the event that the defective component is
manufactured by a third -party supplier*. Defective components can be returned prepaid to ISS for repair
or replacement at no charge during the 5-year warranty period. This warranty is given in lieu of all other
warranties expressed or implied including warranties of fitness of the product(s) for a particular purpose.
In no event shall Information Station Specialists, Inc., be liable for incidental or consequential damage to
the full extent such may be disclaimed by law.
This is the full and complete warranty for products and services. ISS assumes no obligation or liability for
additions or modifications to the above warranty unless made in writing and signed by an officer of
Information Station Specialists, Inc.
Repair parts may be purchased directly from Information Station Specialists, Inc. ISS maintains a 24-
hour access line and 24-hour fax and email services to make contact simple and immediate.
ISS has a representative in Florida, making response times short.
The proposed equipment includes diagnostic equipment that the user may use to easily identify defective
components. Typically, defective modules are removed by the user and sent to ISS for immediate
replacement or repair.
No -cost telephone support is provided for all Radio Stations provided by ISS for the life of the
product.
Technical training may be provided by Information Station Specialists at the time of system installation or
by calling 616-772-2300 to arrange for an appointment. Training is provided at no charge when
scheduled with installation work.