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HomeMy WebLinkAboutagreement E attachment2ATTACHMENT 2 ACCEPTANCE TEST PLANS TABLE OF CONTENTS T Section Acceptance Test Plan Introduction 1 Broward E 9-1-1 Back-up Center 2 Broward Sheriff PSAP/Fire Rescue Secondary PSAP 3 Coconut Creek PSAP 4 Coral Springs PSAP 5 Deerfield Beach Secondary PSAP 6 Fort Lauderdale PSAP 7 Hollywood PSAP 8 South Broward Back-up Center 9 Margate PSAP 10 Oakland Park PSAP 11 Pompano Beach PSAP 12 1 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans INTRODUCTION: The purpose of the System Acceptance Plan (ATP) for each Public Safety Answering Point (PSAP) is to demonstrate that the system is fully functional to meet the center's requirement to answer, transfer and conference Emergency 9-1-1 calls received from the general public. The test consists of four (4) categories — an acceptance of E 9-1-1 calls received, proof of the system's features operating properly based upon E 9-1-1 industry standards, and demonstration that all essential E 9-1-1 peripheral equipment are interfacing properly with the E 9-1-1 Telephone System, and demonstration of providing the CallReporter MIS reports for management acceptance. These tests will be performed by each individual PSAP staff and observed by the Broward County E 9-1-1 Manager and Project Manager. A check -list for each category to be Tested follows each of the PSAP's ATPs. SYSTEM CONFIGURATION Prerequisites Prior to starting the Acceptance Test Plan, the following have been established: • System hardware must be installed and operational • County has identified a person(s) to monitor the tests Contractor Responsibilities: • Contractor will provide necessary test equipment • Contractor will provide a representative to conduct the test procedures and to observe and document the test results as they happen. County Responsibilities: County will be responsible for providing a representative(s) to assist in conducting the test procedures and to monitor, verify and approve the tests as they are performed. 2 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans GENERAL ACCEPTANCE TESTING PARAMETERS Test Performance: The Acceptance Test Plan (ATP) will consist of verification of testing and proof of performance for the trunks, features, interfaced peripheral equipment and reporting tools. Each test will be done and documented with the results being conducted while a County representative is present. At the end of each test, the attached forms will be completed by the Contractor and provided to County for review. 11 any of the tests fail and is of a minor significance, the County and Contractor may mutually agreed to continue the test as long as the system is fully operational. If during the test periods, the minor failure is not corrected, a report will be required from the Contractor to provide an explanation of how the minor failure(s) are to be corrected during the warranty period and a mutually agreed to time frame to correct the failures will be established. If during the testing periods a major failure occurs and it is affecting the day-to-day operations of the Public Safety Answering Point (PSAP), Contractor must provide a contingency plan to bring the system back to it's original state and restore the service until such time that the major failure is resolved. Upon completion of the entire test, County must provide in writing an itemized list of remaining test failures and all items that do not meet industry specifications. Once reviewed by the Contractor, the items will then be corrected and a mutually agreed to lime frame to correct the failures will be established. The failures, once corrected, will be tested in the same format as the original test procedures. A County representative will monitor, review and approve and accept the corrections once installed, tested and operating in accordance with the terms of the agreement. Acceptance Test Procedure Overview The Acceptance Test Procedures will be conducted as individual projects and individual Acceptance Test Plans (ATPs) will be implemented and based upon the Agreement's Deliverables. The ATPs are as follows: Broward E 9-1-1 Back-up Center Broward Sheriff PSAP/Fire Rescue Secondary PSAP Coconut Creek PSAP 3 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Coral Springs PSAP Deerfield Beach Secondary PSAP Fort Lauderdale PSAP Hollywood PSAP South Broward Back-up Center Margate PSAP Oakland Park PSAP Pompano Beach PSAP Broward E 9.1.1 Back-up Center This Acceptance Test Plan is designed to demonstrate the operation and readiness of a new Positron LifeLine 100 Telephone System that will be installed at the Emergency Operations Center (EOC). This system must back-up the system that is serving the Sheriff's Office E 9-1-1 center which is located at the Public Safety Building. The new system must demonstrate that it interfaces properly with the, Dictaphone Logging Recorders, System Clock, Zetron 3030 Teletype for Deaf Device (TDD) and Unex headsets. The current system is currently an AT&T "J-Cabinet" and located at the Judicial Complex which will cease operation as soon as the new system at the EOC is operating and has completed it's system acceptance period without failures. This system is antiquated and no longer supported by the manufacturer or vendor. Broward Sheriff PSAP/Fire Rescue Secondary PSAP The Acceptance Test Plan is designed to demonstrate the operation of a replacement Positron LifeLine 100 Telephone System. It is critical that the existing Positron Phrend Telephone System run in parallel with the LifeLine 100 system until the scheduled cutover dale, and that the Contractor develop a plan that has the least amount of downtime to the operations of the Public Safety Answering Point, The LifeLine 100 must be interfaced with the existing Printrak Computer Aided Dispatch system, Dictaphone Logging Recorders, Zetron 3030 TDDs, Network Clock and Unex Model F-200 headsets. 4 E911-ATP, July 16, 200E Attachment 2 Acceptance Test Plans Coconut Creek PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions to meet the Federal Communication Commission (FCC) Wireless Phase l compliance requirements. Coral Springs PSAP The Acceptance Test Plan is designed to demonstrate the operation of a replacement Positron LifeLine 100 Telephone System. It is critical that the existing Positron Phrend Telephone System run in parallel with the LifeLine 100 system until the scheduled cutover date, and that the Contractor develop a plan that has the least amount of downtime to the operations of the Public Safety Answering Point. The LifeLine 100 must be interfaced with the existing HTE CAD III (CAD 400) Computer Aided Dispatch system, TEAC DCR4200T Logging Recorders, Positron Express TDDs, Network Clock and Plantronics headsets. Deerfield Beach Secondary PSAP This Acceptance Test Plan is designed to demonstrate the operation and readiness of a new Positron LifeLine 100 Telephone System that will be installed at a new to be determined location. The new system must demonstrate that it interfaces properly with the Dictaphone Logging Recorders, System Clock, Positron Express Teletype for Deaf Device (TDD) and Positron headsets. The current system is under a lease arrange with BellSouth. Fort Lauderdale PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions 10 meet the Federal Communication Commission (FCC) Wireless Phase I compliance requirements. Hollywood PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions to meet the Federal Communication Commission (FCC) Wireless Phase I compliance requirements. 5 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans South Broward Back-up Center This Acceptance Test Plan is designed to demonstrate the operation and readiness of a new Positron LifeLine 100 Telephone System that will be installed at a new to be determined location. This system must back-up the system that is serving the Hollywood PSAP which is located at the 3250 Hollywood Blvd., Hollywood, The new system must demonstrate that it interlaces properly with the Dictaphone Logging Recorders, System Clock, Ultratec Teletype for Deaf Device (TDD) and Plantronics headsets. The current system is currently an AT&T "J-Cabinet" and located at 2600 Hollywood Blvd., Hollywood. This system is antiquated and no longer supported by the manufacturer or vendor. Margate PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions to meel the Federal Communication Commission (FCC) Wireless Phase I compliance requirements. Oakland Park PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions to meet the Federal Communication Commission (FCC) Wireless Phase I compliance requirements. Pompano Beach PSAP The Acceptance Test Plan is designed to demonstrate that once the Positron LifeLine 100 Telephone System is upgraded/enhanced, it functions to meet the Federal Communication Commission (FCC) Wireless Phase I compliance requirements. Section 2 6 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Broward E 9-1-113ack-up Center ATP The Broward E 9-1-1 Back-up Center is a new E 9-1-1 Telephone System that will support the Broward Sheriff PSAP/Fire Rescue Secondary PSAP currently located at the Broward Public Safety Building (2601 W. Broward Blvd., Fort Lauderdale). The Broward (Central) Back-up Center is presently located at the Judicial Complex (201 S.E. 6 Street, Fort Lauderdale), however, will be relocated to 201 N.W. 84 Avenue, Plantation as soon as the new Telephone System is fully operational and system acceptance completed without failures. The new E 9-1-1 Telephone System will need to be interfaced with the Dictaphone Logging Recorders, Zetron 3030 TDDs, Master Clock and Unex Model F200 headsets. Testing of each E 9-1-1 Trunk shall be demonstrated that the system provides Automatic Number identification (ANI) and Automatic Line identification (ALI). Additionally, all features will need to be Tested and demonstrate that the system is operating properly. The E 9-1-1 Telephone System must also demonstrate that the CallReporter MIS system is providing the appropriate reports for management. The check -list for system acceptance is attached. 7 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Section 2 System Acceptance of E 9-1-1 Trunks Test Criteria Date/Time Tested Test Results 1 Tesi of E 9-1-1 Trunk #1 for ANIIALI 2 Test of E 9-1-1 Trunk #2 for ANI/ALI 3 Test of E 9-1-1 Trunk #3 for ANI/ALI 4 Test of E 9-1-1 Trunk #4 for ANI/ALI 5 Test of E 9-1-1 Trunk #5 for ANI/ALI 6 Test of E 9-1-1 Trunk #6 for ANI/ALI 7 Test of E 9-1-1 Trunk 47 for ANI/ALI 8 Test of E 9-1-1 Trunk #8 for ANIIALI 9 Test of E 9-1-1 Trunk #9 for ANI/ALI 10 Test of E 9-1-1 Trunk #10 for ANI/ALI 11 Test of E 9-1-1 Trunk 411 for ANI/ALI 12 Test of E 9-1-1 Trunk #12 for ANI/ALI 13 Test of E 9-1-1 Trunk #13 for ANI/ALI 14 Test of E 9-1-1 Trunk #14 for ANUALI 15 Tesi of E 9-1-1 Trunk #15 for ANI/ALI 16 Test of E 9-1-1 Trunk #16 for ANI/ALI 17 Test of E 9-1-1 Trunk #17 for ANI/ALI 18 Test of E 9-1-1 Trunk #18 for ANI/ALI 19 Test of E 9-1-1 Trunk #19 for ANI/ALI 8 1 91 1-A-I1', July 16, 2001 Attachment 2 Acceptance Test Plans Section 2 System Acceptance of E 9-1-1 Telephone System Features Test Criteria Date/Time Tested Test Results 1 AN1/ALI is functioning properly at all positions 2 ALI retrieval of the last 30 E 9-1-1 calls is available 3 One -button system programmed transfer keys 4 Proof of one -button transferred call to include police, fire or rescue agency included in the ESN and displayed on the ALI device 5 Conferencing 6 Ability to cancel a conference call 7 Ability to add dial tone for transfer out of E 9-1-1 network 8 All Two -digit speed dialing codes operating properly 9 Cali Hold functioning 10 Ability to place external calls 11 Line Lockout is functioning 12 Ability for supervisor to do a Silent Monitoring of the Call Taker 13 Intercom (if applicable) . 14 Distinctive Ringing is functioning 15 FCC Phase 1 Wireless requirements have been demonstrated 9 1- 91 1-A'l l', July 16, 2001 System Acceptance of E 9-1-1 Tele Test Criteria P Attachment 2 Acceptance Test Plans Section 2 hone System Interfacing of Peripheral E 9-1-1 Equipment DatelTime Tested Test Results 1 2 3 4 5 6 7 8 9 10 E 9-1-1 Tandem Trunks are fully operational in the E 9-1-1 Telephone System CAD System is interfaced with the E 9-1-1 Telephone System and proof that the ANI/ALI information transfers Logging Recorder is interfacing with the E 9-1-1 Telephone System Master Clock is synchronized with the E 9-1-1 Telephone System TDD Devices are operating properly Call Detail Report Printer is providing accurate reports. Headset compatibility with E 9-1-1 Telephone System ACD (if applicable) is functioning properly Alarms have been fully tested and operating property Remote Maintenance Device has been fully tested and operating properly 10 L•9l1-A'14', !nly I6, 200{ Attachment 2 Acceptance Test Plans Section 2 System Acceptance of E 9-1-1 Telephone System CallReporter MIS Reports Test Criteria Date/Time Tested Test Results 1 Proof of total number of calls by day, and by month 2 Proof of average duration of calls accumulated by day, and by month 3 Proof of number of calls by position accumulated by day, and by month 4 Proof of number and average duration for outgoing calls by position accumulated by day, and by month 5 Proof of management reports being capable of differentiating between wireless versus non - emergency versus emergency calls by day, by month 6 Proof of total number of TDD calls received by day, and by month 7 Proof of alarm notifications 11 1 911-AT1', July 16, 2001 Attachment 2 Acceptance Test Plans Section 3 Broward Sheriff PSAP ATP The Broward Sheriff PSAP/Fire Rescue Secondary PSAP is located at the Broward Public Safety Building (2601 W. Broward Blvd., Fort Lauderdale). The system is a Positron Phrend E 9-1-1 Telephone System and requires a complete replacement of equipment and software. Contractor will be responsible for the design, installation, cut -over and conducting a systems check to meet the Acceptance Test Plan (ATP). The replacement system must operate in parallel with the existing Phrend system and remain in place until the complete acceptance period has been completed. The County will order E 9-1-1 Trunks and assign an ESN to be used during the pre-cutover period for test purposes. The replacement system will need to be interfaced with the Printrak Computer Aided Dispatch (CAD) system, Dictaphone Logging Recorders, Zetron 3030 TDD devices, Master Clock, the replacement equipment for the Plant 1A2 Key equipment and Linex Model F-200 headsets. Testing of each E 9-1-1 Trunk shall be demonstrated that the system provides Automatic Number Identification (AN!) and Automatic Line identification (All). Additionally, all features will need to be tested and demonstrate that the system is operating properly. The replacement E 9-1-1 Telephone System must also demonstrate that the CaII Reporter MIS system is providing the appropriate reports for management. The check -list for system acceptance is attached. 12 - E911-ATP, July 16, 2001 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Test Criteria Test of E 9-1-1 Trunk #1 for ANI/ALI Test of E 9-1-1 Trunk #2 for ANI/ALI Test of E 9-1-1 Trunk #3 for ANI/AL1 Test of E 9-1-1 Trunk #4 for ANI/ALI Test of E 9-1-1 Trunk #5 for ANI/ALI Test of E 9-1-1 Trunk #6 for ANI/ALI Test of E 9-1-1 Trunk #7 for ANIIALI Test of E 9-1-1 Trunk 48 for ANI/AL1 Test of E 9-1-1 Trunk #9 for ANi/AL1 Attachment 2 Acceptance Test Plans Section 3 System Acceptance of E 9-1-1 Trunks Date/Time Tested Test Results Test of E 9-1-1 Trunk #10 for ANI/ALI Test of E 9-1-1 Trunk #11 for ANIIALI Test of E 9-1-1 Trunk #12 for ANIIALI Test of E 9-1-1 Trunk #13 for ANI/ALI Test of E 9-1-1 Trunk #14 for ANIIALI Test of E 9-1-1 Trunk #15 for ANI/ALI Test of E 9-1-1 Trunk #16 for ANI/ALI Test of E 9-1-1 Trunk #17 for ANl/ALI Test of E 9-1-1 Trunk #18 for ANIIALI 19 Test of E 9-1-1 Trunk #19 for ANI/ALI 13 Ed 1 1-A"1 P, July 16, 2110 I 1 2 3 4 Attachment 2 Acceptance Test Plans Section 3 System Acceptance of E 9-1-1 Telephone System Features Test Criteria ANI/ALI is functioning properly at all positions ALI retrieval of the last 30 E 9-1-1 calls is available One -button system programmed transfer keys Proof of one -button transferred call to include police, fire or rescue agency included in the ESN and displayed on the ALI device DatelTime Tested Test Results 5 Conferencing 6 7 8 9 10 11 12 13 14 Ability to cancel a conference call Ability to add dial tone for transfer out of E 9-1-1 network All Two -digit speed dialing codes operating properly Call Hold functioning Ability to place external calls Line Lockout is functioning Ability for supervisor to do a Silent Monitoring of the Call Taker Intercom (if applicable) Distinctive Ringing is functioning 14 ti91 1-A I P, July 16, 2U0T Attachment 2 Acceptance Test Plans 15 FCC Phase I Wireless requirements have been demonstrated Section 3 System Acceptance of E 9-1-1 Telephone System interfacing of Peripheral E 9-1- Test Criteria DaterTime Tested Test Results 1 E 9-1-1 Tandem Trunks are fully operational in the E 9-1-1 Telephone System 2 CAD System is interfaced with the E 9-1-1 Telephone System and proof that the ANIIALI information transfers 3 Logging Recorder is interfacing with the E 9-1-1 Telephone System 4 Master Clock is synchronized with the E 9-1-1 Telephone System 5 TDD Devices are operating properly 6 Call Detail Report Printer is providing accurate reports. 7 Headset compatibility with E 9-1-1 Telephone System 8 Replacement equipment for the Plant 1A2 Key equipment 9 ACD (if applicable) is functioning properly 10 a Alarms have been fully tested and operating properly 11 Remote Maintenance Device has been fully tested and operating properly 15 E91 1-A IP, July 16, 2001 Attachment 2 Acceptance Test Plans 16 E911-A'1'P, July 16, 2001 1 2 3 4 Attachment 2 Acceptance Test Plans Section 3 System Acceptance of E 9-1-1 Telephone System CallReporter MIS Reports Test Criteria Proof of total number of calls by day, and by month Proof of average duration of calls accumulated by day, and by month Proof of number of calls by position accumulated by day, and by month Proof of number and average duration for outgoing calls by position accumulated by day, and by month 5 Proof of management reports being capable of differentiating between wireless versus non - emergency versus emergency calls by day, by month 6 Proof of total number of TDD calls received by day, and by month 7 Proof of alarm notifications Date/Time Tested 17 E9I l-A 1'P, July 16, 2001 Test Results Attachment 2 Acceptance Test Plans Section 4 Coconut Creek PSAP ATP The Coconut Creek PSAP is located at 4800 W. Copans Road, Coconut Creek. The system is a Positron LifeLine 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron LifeLine 100 system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. E911-ATP, July 16, 2001 o% Attachment 2 Acceptance Test Plans Section 4 System Acceptance of E 9-1-1 Trunks Test Criteria 1 Test E 9-1-1 Trunk #1 to AN1 appears to meet the requirements demonstrate that the 10 digit FCC Wireless Phase I 2 Test E 9-1-1 Trunk #2 to ANI appears to meet the requirements demonstrate that the 10 digit FCC Wireless Phase I 3 Test E 9-1-1 Trunk #3 to ANI appears to meet the requirements demonstrate that the 10 digit FCC Wireless Phase 1 Date/Time Tested System Acceptance of E 9-1-1 Telephone System Features Test Criteria 1 Test one -button transfers to demonstrate that the 10 digit number is being passed-thru to the other PSAP or Secondary PSAP 2 Verify if the last 30 E 9-1-i calls stored reflect the 10 digit number 3 Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers DatelTime Tested 19 E911-A1'P, July 16, 2001 Test Results Test Results •1 • i Attachment 2 Acceptance Test Plans Section 4 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria 1 Demonstrate that the 10 digit number populates to the HTE CAD 111 system 2 Demonstrate that the 10 digit number appears on the Telephone for the Deaf Device 3 Demonstrate that the printed reports reflect the 10 digit number Date/Time Tested 20 E911-ATY, July 16, 2001 Test Results Attachment 2 Acceptance Test Plans Section 5 Coral Springs PSAP ATP The Coral Springs PSAP is located at 2801 Coral Springs Drive, Coral Spring. The system is a Positron Phrend E 9-1-1 Telephone System and requires a complete replacement of equipment and software. Contractor will be responsible for the design, installation, cut -over and conducting a systems check to meet the Acceptance Test Plan. The replacement system must operate in parallel with the existing Phrend system and remain in place until the complete acceptance period has been completed. The County will order E 9-1-1 Trunks and assign an ESN to be used during the pre-cutover period for test purposes. The replacement system will need to be interfaced with the HTE CAD I11 (CAD 400) Computer Aided Dispatch (CAD) system, TEAC DCR4200T Logging Recorders, Motorola 800 MHz radio system, Positron Express TDD devices, Master Clock and Plantronics headsets. Testing of each E 9-1-1 Trunk shall be demonstrated that the system provides Automatic Number Identification (AN I) and Automatic Line Identification (ALI). Additionally, all features will need to be tested and demonstrate that the system is operating properly. The replacement E 9-1-1 Telephone System must also demonstrate that the Call Reporter MIS system is providing the appropriate reports for management. The check -list for system acceptance is attached. 21 E911-ATP, July 16, 2001 • o 1 2 3 4 5 Test Criteria Test of E 9-1-1 Trunk #1 for ANI/ALI Test of E 9-1-1 Trunk #2 for ANI/ALI Test of E 9-1-1 Trunk #3 for ANl/ALI Test of E 9-1-1 Trunk #4 for ANI/ALI Test of E 9-1-1 Trunk #5 for ANI/AL1 Attachment 2 Acceptance Test PIans Section 5 System Acceptance of E 9-1-1 Trunks Date/Time Tested Test Results 22 E91 I-ATP, July 16, 2001 •1 1 Attachment 2 Acceptance Test Plans Section 5 System Acceptance of E 9-1-1 Telephone System Features Test Criteria ANI/ALI is functioning property at all positions Date/Time Tested Test Results 2 ALI retrieval of the last 30 E 9-1-1 calls is available 3 One -button system programmed transfer keys 4 Proof of one -button transferred call to include police, fire or rescue agency included in the ESN and displayed on the ALI device 5 Conferencing 6 Ability to cancel a conference call 7 Ability to add dial tone for transfer out of E 9-1-1 network 8 All Two -digit speed dialing codes operating properly 9 CaII Hold functioning 10 Ability to place external calls 11 Line Lockout is functioning 12 Ability for supervisor to do a Silent Monitoring of the Call Taker 13 Intercom (if applicable) 14 Distinctive Ringing is functioning 15 FCC Phase I Wireless requirements have been demonstrated 23 E911-ATP, July 16, 2001 • 1 Attachment 2 Acceptance Test Plans Section 5 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria Date/Time Tested 2 3 4 5 6 7 8 9 E 9-1-1 Tandem Trunks are fully operational in the E 9-1-1 Telephone System CAD System is interfaced with the E 9-1-1 Telephone System and proof that the ANI/ALI information transfers Test Results Logging Recorder is interfacing with the E 9-1-1 Telephone System Master Clock is synchronized with the E 9-1-1 Telephone System TDD Devices are operating properly Call Detail Report Printer is providing accurate reports. 10 Headset compatibility with E 9-1-1 Telephone System ACD (if applicable) is functioning properly Alarms have been fully tested and operating properly Remote Maintenance Device has been fully tested and operating properly 24 E911-A'1'P, July 16, 2001 1 2 3 4 5 6 Attachment 2 Acceptance Test Plans Section 5 System Acceptance of E 9-1-1 Telephone System CallReporter MIS Reports Test Criteria Proof of total number of calls by day, and by month Proof of average duration of calls accumulated by day, and by month Proof of number of calls by position accumulated by day, and by month Proof of number and average duration for outgoing calls by position accumulated by day, and by month Proof of management reports being capable of differentiating between wireless versus non - emergency versus emergency calls by day, by month Proof of total number of TDD calls received by day, and by month Date/Time Tested Test Results 7 01 Proof of alarm notifications 25 E9 I 1-AT'P, July 16,2001 Attachment 2 Acceptance Test Plans Section 6 Deerfield Beach Secondary PSAP ATP The Deerfield Beach Secondary PSAP is presently located at 928 E. Hillsboro Blvd., Deerfield Beach, however, is being relocated to a new location. The E 9-1-1 Telephone System will require the system to be replaced with a new Positron LifeLine1 00 Telephone System. The new E 9-1-1 Telephone System will need to be interfaced with the Dictaphone Logging Recorders, Positron Express TDD, Master Clock and Plantronic headsets. Testing of each E 9-1-1 Trunk shall be tested to demonstrate that the system provides Automatic Number Identification (ANI) and Automatic Line Identification (AL1). Additionally, all features will need to be tested and demonstrate that the system is operating properly. The E 9-1-1 Telephone System must also demonstrate that the CallReporter MIS system is providing the appropriate reports for management. The check -list for system acceptance is attached. 26 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Section 6 System Acceptance of E 9-1-1 Trunks Test Criteria ❑atelTime Tested Test Results 1 Test of E 9-1-1 Trunk #1 for ANIIALJ 2 Test of E 9-1-1 Trunk #2 for ANI/ALI 3 Test of E 9-1-1 Trunk #3 for ANI/ALI 4 Test of E 9-1-1 Trunk #4 for AMIALI 27 E911-A1P, July 16, 2001 0 f Attachment 2 Acceptance Test Plans Section 6 System Acceptance of E 9-1-1 Teleph Test Criteria DatelTime Tested Test Results 1 ANIIALI is functioning properly at ail positions 2 ALI retrieval of the last 30 E 9-1-1 calls is available 3 One -button system programmed transfer keys 4 Proof of one -button transferred call to include police, fire or rescue agency included in the ESN and displayed on the ALI device 5 Conferencing 6 Ability to cancel a conference call 7 Ability to add dial tone for transfer out of E 9-1-1 network 8 Ail Two -digit speed dialing codes operating properly 9 Call Hold functioning 10 Ability to place external calls 11 Line Lockout is functioning 12 Ability for supervisor to do a Silent Monitoring of the Call Taker 13 intercom (if applicable) 14 Distinctive Ringing is functioning 15 FCC Phase I Wireless requirements have been demonstrated 28 E9I I -ATP, July 16, 200I • Attachment 2 Acceptance Test Plans Section 6 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria DatelTime Tested Test Results 1 E 9-1-1 Tandem Trunks are fully operational in the E 9-1-1 Telephone System 2 Logging Recorder is interfacing with the E 9-1-1 Telephone System 3 Master Clock is synchronized with the E 9-1-1 Telephone System 4 TDD Devices are operating properly 5 CaII Detail Report Printer is providing accurate reports. 6 Headset compatibility with E 9-1-1 Telephone System 7 ACD (if applicable) is functioning properly 8 Alarms have been fully tested and operating properly 9 Remote Maintenance Device has been fully tested and operating properly 29 E911-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Section 6 System Acceptance of E 9-1-1 Telephone System CallReporter MIS Reports Test Criteria Date!Time Tested Test Results 1 Proof of total number of calls by day, and by month 2 Proof of average duration of calls accumulated by day, and by month 3 Proof of number of calls by position accumulated by day, and by month 4 Proof of number and average duration for outgoing calls by position accumulated by day, and by month 5 Proof of management reports being capable of differentiating between wireless versus non - emergency versus emergency calls by day, by month 6 Proof of total number of TDD calls received by day, and by month 7 Proof of alarm notifications 30 Est I-ATP, July 16, 2001 • Attachment 2 Acceptance Test Plans Section 7 Fort Lauderdale PSAP ATP The Fort Lauderdale PSAP is located at 1300 W. Broward Blvd., Fort Lauderdale. The system is a Positron LifeLine 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron LifeLine 100 Telephone system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. 31 E911-ATP, July 16, 2001 • Attachment 2 Acceptance Test Plans Section 7 System Acceptance of E 9-1-1 Trunks Test Criteria 1 Test E 9-1-1 Trunk #1 to demonstrate tha appears to meet the FCC Wireless Phase 2 Test E 9-1-1 Trunk #2 to demonstrate that appears to meet the FCC Wireless Phase 3 Test E 9-1-1 Trunk #3 to demonstrate that appears to meet the FCC Wireless Phase 4 Test E 9-1-1 Trunk #4 to demonstrate that appears to meet the FCC Wireless Phase 5 Test E 9-1-1 Trunk #5 to demonstrate that appears to meet the FCC Wireless Phase 6 Test E 9-1-1 Trunk #6 to demonstrate that appears to meet the FCC Wireless Phase I t the 10 digit AN1 I requirements the 10 digit ANI I requirements the 10 digit ANI I requirements the 10 digit ANI I requirements the 10 digit ANI I requirements the 10 digit ANI requirements 7 Test E 9-1-1 Trunk #7 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase 1 requirements 8 Test E 9-1-1 Trunk #8 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 9 Test E 9-1-1 Trunk #9 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 10 Test E 9-1-1 Trunks #10lo demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements .1 DaterTime Tested 32 E9I 1-AT;', July 16, 2001 Test Results 1 2 3 1 2 3 •1 Attachment 2 Acceptance Test Plans Section 7 System Acceptance of E 9-1-1 Telephone System Features Test Criteria Test one -button transfers to demonstrate that the 10 digit number is being passed-thru to the other PSAP or Secondary PSAP Verify if the last 30 E 9-1-1 calls stored reflect the 10 digit number Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers Date/Time Tested Test Results System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria Demonstrate that the 10 digit number populates to the Intergraph CAD system Demonstrate that the 10 digit number appears on the Zetron 3030 Teletype for the Deaf Device Demonstrate that the printed reports reflect the 10 digit number DatelTime Tested 33 E911-ATE', July 16, 2001 Test Results Section 8 Attachment 2 Acceptance Test Plans Hollywood PSAP ATP The Hollywood PSAP is located at 3250 Hollywood Blvd., Hollywood. The system is a Positron Lifeline 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron Lifeline 100 system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. 34 E911-ATP, July 16, 2001 1 2 3 4 5 Attachment 2 Acceptance Test Plans Section 8 System Acceptance of E 9-1-1 Trunks Test Criteria Test E 9-1-1 Trunk #1 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements Test E 9-1-1 Trunk #2 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements Test E 9-1-1 Trunk #3 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase 1 requirements Test E 9-1-1 Trunk #4 to demonstrate that the 10 digit ANT appears to meet the FCC Wireless Phase I requirements Test E 9-1-1 Trunk #5 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements Date/Time Tested Test Results 6 Test E 9-1-1 Trunk #6 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 7 Test E 9-1-1 Trunk #7 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 8 Test E 9-1-1 Trunk #8 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 9 Test E 9-1-1 Trunk #9 to demonstrate that the 10 digit ANT appears to meet the FCC Wireless Phase I requirements 10 Test E 9-1-1 Trunks #10 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 35 t:911-ATP1 July 16, 21301 Attachment 2 Acceptance Test Plans Section 8 System Acceptance of E 9-1-1 Telephone System Features Test Criteria Date/Time Tested Test Results 1 Test one -button transfers to demonstrate that the 10 digit number is being passed-thru to the other PSAP or Secondary PSAP 2 Verify if the last 30 E 9-1-1 calls stored reflect the 10 digit number 3 Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria DaterTime Tested Test Results 1 Demonstrate that the 10 digit number populates to the PRC CAD system 2 Demonstrate that the 10 digit number appears on the Ultratec Teletype for the Deaf Device 3 Demonstrate that the printed reports reflect the 10 digit number 36 E91 I-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Section 9 South Broward Back-up Center ATP The South Broward Back-up Center is presently located at 2600 Hollywood Blvd., Hollywood, however, is being relocated to a new location. The E 9-1-1 Telephone System will require the system to be replaced with a new Positron LifeLine 100 Telephone System. The new E 9-1-1 Telephone System will need to be interfaced with the Dictaphone Logging Recorders, Ultratec TDD, Master Clock and Plantronic headsets. Testing of each E 9-1-1 Trunk shall be tested to demonstrate that the system provides Automatic Number Identification (ANI) and Automatic Line Identification (ALI). Additionally, all features will need to be tested and demonstrate that the system is operating properly. The E 9-1-1 Telephone System must also demonstrate that the CailReporter MIS system is providing the appropriate reports for management. The check -list for system acceptance is attached. 37 E911-ATP, July 16, 2001 • Attachment 2 Acceptance Test Plans Section 9 5�stem Acceptance of E 9-1-1 Trunks Test Criteria DatelTime Tested Test Results 1 Test of E 9-1-1 Trunk #1 for ANI/ALI 2 Test of E 9-1-1 Trunk #2 for ANI/ALI 3 Test of E 9-1-1 Trunk #3 for ANI/ALI 4 Test of E 9-1-1 Trunk #4 for AN1/AL1 5 Test of E 9-1-1 Trunk #5 for ANI/ALI 6 Test of E 9-1-1 Trunk #6 for ANI/ALI 7 Test of E 9-1-1 Trunk #7 for ANI/ALI 8 Test of E 9-1-1 Trunk #8 for ANIIALI 9 Test of E 9-1-1 Trunk #9 for ANI/ALI 10 Test of E 9-1-1 Trunk #10 for ANI/ALI 38 E911-ATP, July 16, 2001 .1 Attachment 2 Acceptance Test Plans Section 9 System Acceptance of E 9-1-1 Telephone System Featur Test Criteria Date/Time Tested Test Results 1 ANIIALI is functioning properly at all positions 2 ALI retrieval of the last 30 E 9-1-1 calls is available 3 One -button system programmed transfer keys 4 Proof of one -button transferred call to include police, fire or rescue agency included in the ESN and displayed on the ALI device 5 Conferencing 6 Ability to cancel a conference call 7 Ability to add dial tone for transfer out of E 9-1-1 network 8 All Two -digit speed dialing codes operating properly 9 Cali Hold functioning 10 Ability to place external calls 11 Line Lockout is functioning 12 Ability for supervisor to do a Silent Monitoring of the Call Taker 13 Intercom (if applicable) 14 Distinctive Ringing is functioning 15 FCC Phase I Wireless requirements have been demonstrated 39 E91 t-ATP, July 16, 2001 Attachment 2 Acceptance Test Plans Section 9 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria Date/Time Tested Test Results 1 E 9-1-1 Tandem Trunks are fully operational in the E 9-1-1 Telephone System 2 Logging Recorder is interfacing with the E 9-1-1 Telephone System 3 Master Clock is synchronized with the E 9-1-1 Telephone System 4 TDD Devices are operating properly 5 Call Detail Report Printer is providing accurate reports. 6 Headset compatibility with E 9-1-1 Telephone System 7 ACD (if applicable) is functioning properly 8 Alarms have been fully tested and operating properly 9 Remote Maintenance Device has been fully tested and operating properly 40 E911-ATP, July 16, 2001 1 Attachment 2 Acceptance Test Plans Section 9 System Acceptance of E 9-1-1 Telephone System CallReporter MIS Reports Test Criteria Proof of total number of calls by day, and by month 2 3 4 Proof of average duration of calls accumulated by day, and by month Proof of number of calls by position accumulated by day, and by month Proof of number and average duration for outgoing calls by position accumulated by day, and by month 5 6 7 Proof of management reports being capable of differentiating between wireless versus non - emergency versus emergency cads by day, by month Proof of total number of TDD calls received by day, and by month Proof of alarm notifications Daterfime Tested 41 E911-ATP, July 16, 2001 Test Results Attachment 2 Acceptance Test Plans Section 10 Margate PSAP ATP The Margate PSAP is located at 5790 Margate Blvd., Margate. The system is a Positron LifeLine 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron LifeLine 100 system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. 42 E911-ATP, July 16, 2001 Test Criteria 1 Test E 9-1-1 Trunk #1 to ANI appears to meet the requirements Attachment 2 Acceptance Test Plans Section 10 System Acceptance of E 9-1-1 Trunks demonstrate that the 10 digit FCC Wireless Phase I 2 Test E 9-1-1 Trunk #2 to AN1 appears to meet the requirements demonstrate that the 10 digit FCC Wireless Phase 1 3 Test E 9-1-1 Trunk #3 to ANI appears to meet the requirements demonstrate that the 10 digit FCC Wireless Phase I DatelTime Tested System Acceptance of E 9-1-1 Telephone System Features Test Criteria 1 Test one -button transfers to demonstrate that the 10 digit number is being passed-thni to the other PSAP or Secondary PSAP 2 Verify if the last 30 E 9-1-1 calls stored reflect the 10 digit number 3 Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers Date/Time Tested 43 E911-ATP, July 16, 2001 Test Results Test Results Attachment 2 Acceptance Test Plans Section 10 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment 1 Test Criteria Demonstrate that the 10 digit number populates to the HTE CAD III system 2 Demonstrate that the 10 digit number appears on the Telephone for the Deaf Device 3 Demonstrate that the printed reports reflect the 10 digit number DatelTime Tested 44 ETU -ATP, July 16, 2001 Test Results Attachment 2 Acceptance Test Plans Section 11 Oakland Park PSAP ATP The Oakland Park PSAP is located at 301 N.E. 38 Street, Oakland Park. The system is a Positron LifeLine 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron LifeLine 100 system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. 45 E911-ATP, July 16, 2001 • Attachment 2 Acceptance Test Plans Section 11 System Acceptance of E 9-1-1 Trunks Test Criteria Date/Time Tested Test Results 1 Test E 9-1-1 Trunk #1 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 2 Test E 9-1-1 Trunk #2 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase 1 requirements 3 Test E 9-1-1 Trunk #310 demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase 1 requirements 4 Test E 9-1-1 Trunk #4 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements System Acceptance of E 9-1-1 Telephone System Features Test Criteria Datertime Tested Test Results 1 Test one -button transfers to demonstrate that the 10 digit number is being passed-thru to the other PSAP or Secondary PSAP 2 Verify if the last 30 E 9-1-1 calls stored reflect the 10 digit number . 3 Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers 46 E911-ATP, July 16, 2001 1 2 3 Attachment 2 Acceptance Test Plans Section 11 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria Demonstrate that the 10 digit number populates to the HTE CAD III system Demonstrate that the 10 digit number appears on the Telephone for the Deaf Device Demonstrate that the printed reports reflect the 10 digit number DatelTime Tested 47 E911-A'f P, July 16, 2001 Test Results Attachment 2 Acceptance Test Plans Section 12 Pompano Beach PSAP ATP The Pompano Beach PSAP is located at 100 S.W. 3rd Street, Pompano Beach. The system is a Positron LifeLine 100 Telephone System and requires an upgrade/enhancement to meet the Federal Communication Commission (FCC) Wireless Phase I Compliance requirements. Contractor will be responsible for determining what is needed to upgrade/enhance the Positron LifeLine 100 system in order to meet the FCC Wireless Phase I requirements. Contractor will install the new equipment/software with the least amount of downtime to the operations of the PSAP. Contractor will perform a system acceptance as outlined in the attached forms and document the findings. 48 E911-ATP, July 16,2001 Attachment 2 Acceptance Test Plans Section 12 System Acceptance of E 9-1-1 Trunks Test Criteria DaterTime Tested Test Results 1 Test E 9-1-1 Trunk #1 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase i requirements 2 Test E 9-1-1 Trunk #2 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase 1 requirements 3 Test E 9-1-1 Trunk #3 to demonstrate that the 10 digit ANI appears to meet the FCC Wireless Phase I requirements 4 Test E 9-1-1 Trunk #4 to demonstrate that the 10 digit ANl appears to meet the FCC Wireless Phase I requirements System Acceptance of E 9-1-1 Telephone System Features Test Criteria Date/Time Tested Test Results 1 Test one -button transfers to demonstrate that the 10 digit number is being passed-thru to the other PSAP or Secondary PSAP 2 Verity if the last 30 E 9-1-1 calls stored reflect the 10 digit number 3 Determine if the reprogramming of the speed call list reflects the complete 10 digit numbers 49 F911-ATP, July 16, 2001 • 1 Attachment 2 Acceptance Test Plans Section 12 System Acceptance of E 9-1-1 Telephone System Interfacing of Peripheral E 9-1-1 Equipment Test Criteria Demonstrate that the 10 digit number populates to the HTE CAD I11 system Daterme Tested Test Results 2 3 Demonstrate that the 10 digit number appears on the Telephone for the Deaf Device Demonstrate that the printed reports reflect the 10 digit number 50 E9l 1-ATP, July 16, 200!