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HomeMy WebLinkAboutagreement EEXHIBIT "E" STATEMENT OF WORK (SOW) DESIGN, INSTALLATION, TESTING OF THE POSITRON ENHANCED 9-1-1 TELEPHONE SYSTEMS AT THE DESIGNATED BROWARD COUNTY PUBLIC SAFETY ANSWERING POINTS (PSAP) TABLE OF CONTENTS A. INTRODUCTION 2 B. GENERAL 2 C. DETAILED WORK ELEMENTSIRESPONSIBILITIES 1. System Engineering and Design 3 2. Project Management and Supervision 3 3. System Staging 3 4. System Shipping and Field Installation 4 5. Broward E 9-1-1 Back-up Center 5 6. Broward Sheriff PSAP/Fire Rescue Secondary PSAP 6 7. City of Coconut Creek PSAP 9 8. City of Coral Springs PSAP 9 9. City of Deerfield Beach Secondary PSAP 11 10. City of Fort Lauderdale PSAP 12 11. City of Hollywood PSAP , 12 12. South Broward Back-up Center 13 13. City of Margate PSAP 15 14. City of Oakland Park PSAP 16 15. City of Pompano Beach PSAP 17 D. MISCELLANEOUS TASKS/RESPONSIBILITIES 17 E. " LIST OF ATTACHMENTS 18 E91 I -SOW, July 16,2001 • EXHIBIT "E" STATEMENT OF WORK (SOW) A. INTRODUCTION This Statement of Work (SOW) defines and facilitates County's and Contractor's involvement in the tasks and objectives required to successfully implement the Project referenced by the Agreement of which this Exhibit is an included part. A phased approach is being used on this Project. Accordingly, this SOW document applies to the Project that corresponds to the entire Project as defined in the base Agreement. As each new phase reaches a point of design mutually agreed to by County and Contractor, an amendment -to -Agreement together with an associated SOW for that new phase will be prepared and submitted for Board approval. B. GENERAL Contractor, with identifiable work elements provided by County, shall engineer, furnish, install and test each Project. A general description of the currently existing system at each Public Safety Answering Point (PSAP) and the Project replacement or enhancement/upgrade to be implemented is provided in Attachment 1 to this Exhibit and made a part hereof. The general work elements to be performed for the installation process within each phase shall follow Figure 1. In this figure and also in the remaining figures of this document, a "BS" shall identify an associated work element as being the prime responsibility of BellSouth Contractor; while "BC" shall identify an associated work element as being the prime responsibility of County ; and "City" shall identify an associated work element as being the prime responsibility of City. Where joint responsibility holds, both "BS" and "BC" and/or "City" shall be listed to represent this dual responsibility. Figure 1. General Per -Phase Work -Elements Work Element General Purchase Order based upon Board approved Agreement and specifications given by Contractor Hold design concept review and project kick-off meeting (Meeting Goals: Clarify system design, identity any special products and their impact on system implementation and interfacing; define all members of the Implementation Team; establish point of contact with County; and allow Project Manager to assign an initial list of project tasks to appropriate team members.] Supply Project Schedule and any permitting as first deliverable 2 Responsibility BS/BC BS/BC BS E911-Sow, July 16.2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Work Element Responsibility Approve Project Schedule and Issue Notice to Proceed BC Prepare Room Readiness based upon Positron and BS Specifications BC/City Contractor accepts Room Readiness 13S Order and ship equipment to County-PSAP or County -supported PSAP BS Stage, install and test equipment at each PSAP according to Positron standard specifications. BS Test performance of each system BSII3C Asset new equipment BC System Acceptance BC C. DETAILED WORK ELEMENTS/RESPONSIBILITIES 1. System Engineering and Design (Contractor) Contractor shall provide all required system engineering and design work needed to implement the Projects in accordance with the requirements of this Agreement and with applicable Contractor standards. 2. Project Management and Supervision (Contractor) Contractor, through its designated Project Manager, shall be responsible for managing and coordinating all resources involved with this project, including equipment manufacturing facilities, third party vendors, local contractors, Contractor technical support personnel, and the local Contractor service center. Contractor's Project Manager shall be responsible for all Project Planning, Scheduling, and Documentation; shall regularly attend meetings of all Broward County Telecommunications Division staff; and shall present regular reports of current Project status as well as of any issues affecting progress. 3. System Staging (Contractor) Contractor shall stage and test each Project phase as applicable after the equipment is released from its manufacturing facilities. The following work elements are associated with the staging process: 3 E91 ]-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) [CONTRACTOR TO PROVIDE THIS DETAIL.] 4. System Shipping and Field Installation Contractor shall order system(s) from the manufacturer and ship to the appropriate PSAP location for installation. The detailed work elements/responsibilities associated with the shipping/installation stage are listed in Figure 2. Figure 2. Shipping/Installation — Work Elements/Responsibilities Work Element Supply County with detailed inventory of equipment shipped Give notification to County and ensure that all required permits, if necessary, have been obtained Develop a cutover plan/timetable Ensure all interior County equipment meets grounding standards, including bonding to common site ground. Perform a grounding test before and after upgrading and report any found grounding deficiencies to County within ten (l0) days of findings. Implement cutover - ensuring that Contractor will work other contractors to interface all interrelated E. 9-1-1 equipment. Conduct performance verification/testing Resolve all punch -list items from verificationitesting Record all tests regarding optimization and add to documentation. Perform the relevant ATP Procedure(s) (See attached to this SOW). Execute final system acceptance for applicable phase of the Agreement. Deliver final documentation packages Process payment to Contractor once system acceptance is completed and invoice is received. 4 Responsibility BS BC BS/BC BS/BC BS BS BS/BC BS BS BS/BC BC B5 BC E911-saw. July 16. 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) 5. Broward E 9-1-1 Rack -up Center The detailed work elements/responsibilities at the Broward E 9-1-1 Back-up Center— with associated category designations — are as summarized in Figure 3. Figure 3. Broward E 9-1-1 Back-up Censer — Work Elements/Responsibilities Work Element Resp Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines Order E 911 trunks & Admin. lines & assign ESN BC X Ready Room based upon Positron & BS specifications BC/ City X Accepts Ready Room BS X Furnish and install Positron haciuoom equipment BS X Furnish and install 22 1AP Plus workstations BS X , Interface Positron equipment with the other essential E91 1 equipment BS X X X X X X Install cables to the workstations BS X Pre -test equipment and interfacing BS X X X X X X X _ Cutover system BS X Test Incoming and Outgoing lines BS X Test system features BS X E9l J-SOW..July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Work Element Resp Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines Test individual workstations BS X Test printer BS X Test for FCC Phase 1 compliance BS X Test remote access to Network Orange BS X Final System Acceptance BS/ BC X X X X X X X Train ASAP staff BS X Provide user manuals BS X Provide documentation BS X Process payment to Contractor BC X 6. Broward Sheriff PSAP!Fire Rescue Secondary PSAP The specific work elements to be performed at the Broward Sheriff PSAP/Fire Rescue Secondary PSAP location ate identified in Figure Q. 6 E91 I -SOW, July 16. 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Figure 4. Broward Sheriff PSAP/Fire Rescue Secondary PSAP - Work Elements/Responsibilities Work Element Order new E911 trunks for test purposes & assign ESN Identify and provide space requirements, electrical, mechanical & power conditioning for system. Resp BC 13S/BC Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ A dmin. Lines Ready Room based upon Positron & BS specifications Accepts Ready Room Furnish and install Positron backroom equipment to run in parallel with existing system. BC/ City BS BS Furnish and install Positron backroom equipment to run in parallel with existing system. . Furnish and install 22 IAP Plus workstations to run in parallel with the existing workstations. BS BS Work Element Resp Interfaces-with/Accomrrtodates/handles: 7 E91 LSOW, July t6, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines Interface Positron equipment with the other essential E91 1 equipment. BS X X X X X X Install cables to the workstations BS X Cutover system BS X Test Incoming and Outgoing hues BS X Test system features I3S X Test individual workstations BS X Test punter BS X Perform management reports BS X Test for FCC Phase 1 compliance BS X Test remote access to Network Orange BS X Final System Acceptance BS, BC X X X X X X X Train PSAP staff BS X Provide user manuals BS X Provide documentation 13S X Removal of old equipment BS X Work Element Resp A Interfaces-with/Accommndates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines 8 Egli -SOW, July 16. 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Process payment to BC X Contractor 7 City of Coconut Creek PSAP The detailed work elements/responsibilities at the City of Coconut Creek PSAP — with associated category designations — are summarized in Figure 5. Figure 5. City of Coconut Creek PSAP— Work Elements/Responsibilities Work Element Resp. Positron Eqpt. CAD Logging Recorders TDD Devices Furnish and install necessary equipment and software to meet FCC Phase 1 compliance BS X t Cutover upgrade/enhance system. BS X Test other E 9-1-I systems to determine that interfacing is operating properly BS X X N Final System Acceptance BS/BC X X X X Process payment to Customer BC X 8 City of Coral Springs PSAP The detailed work elements/responsibilities al the City of Coral Springs PSAP — with associated category designations — are summarized in Figure 6. Figure 6. City of Coral Springs PSAP - Work Elements/Responsibilities Work Element Resp interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines Work Element Resp interlaces-with/Accommodates/Handles Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock "1 ranks/ Admin. Lines 9 E911-sow. July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Order new E 911 trunks for test purposes & assign ESN Identify and provide space requirements, electrical, mechanical & power conditioning for system. Ready Room based upon Positron & BS speci fications Accepts Ready Room Furnish and install Positron backroom equipment to nut in parallel with existing system. Furnish and install 9 1AP Plus/Power 911 workstations to run in parallel with the existing workstations. Interface Positron equipment with the other essential E911 equipment. Install cables to the workstations BC BS/ BC BC/ City BS BS BS BS BS a Pre -test equipment and interfacing Cutover system BS BS Work Element Test Incoming and Outgoing lines Resp BS lnierlaces-with/Accommndates1Handles. Positron Eqpt CAD 10 Logging Recorder TDD Devices Headsets System Clock Trunks/ Admin. Lines E91 I -SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Test system features BS Test printer BS Perform management reports BS Test for FCC Phase I compliance }3S Test remote access to Network Orange BS Final System Acceptance BS/ BC J Train PSAP staff BS Provide user manuals BS Provide documentation BS 9 City of Deerfield Beach Secondary PSAP The detailed work elements/responsibilities at the City of Deerfield Beach Secondary PSAP — with associated category designations — are summarized in Figure 7. Figure 7. City of Deerfield Beach Secondary PSAP— Work Elements/Responsibilities Work Element Resp Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Furnish and install necessary equipment and software to meet FCC Phase I compliance BS X Cutover upgrade/enhance system. BS X Work Element Resp Interfaces-withlAcconunodates/Handles: Positron Eqpt CAD Logging Recordei TDD Devices Test other E 9-1-1 systems to determine that interfacing is operating property BS. X X X ll E911-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Final System Acceptance BS/BC X X X X Process payment to Customer BC X 10 City of Fort Lauderdale PSAP The detailed work elements/responsibilities at the City of Fort Lauderdale PSAP — with associated category designations — are summarized in Figure 8. Figure 8. City of Fort Lauderdale PSAP— Work Elements/Responsibilities Work Element Resp. Positron Eqpt. CAD Logging Recorders TDD Devices Furnish and install necessary equipment and software to meet FCC Phase 1 compliance BS X (-mover upgrade/enhance system. 13S X 'lest other E 9-1-1 systems to determine that interfacing is operating properly BS X X X Final System Acceptance BS/BC X X X X Process payment to Cu.stomer BC X l 1 City of Hollywood PSAP The detailed work elements/responsibilities at the City of Hollywood PSAP—with associated category designations — are summarized in Figure 9. Figure 9. City of Hollywood PSAP— Work Elements/Responsibilities Work Element Resp Positron Eqpt. CAD Logging Recorders 'TDD Devices Furnish and install necessary equipment and software to meet FCC Phase 1 compliance BS X Cutover upgrade/enhance system BS X 12 E911-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Test other E 9-1-1 systems to determine that interfacing is operating properly BS X X X Final System Acceptance BS/BC X X X X Process payment to Customer BC X 12 South Broward Back-up Center The detailed work elements/responsibilities at the City of Hollywood Back-up Center— with associated category designations — are surnmarized in Figure 10. Figure 10. City of Hollywood Back-up Center — Work Elements/Responsibilities Work Element Resp Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks Admin. Lines Order new E 911 trunks for lest purposes & assign ESN BC X Ready Room based upon Positron & BS specifications BC/ City X Accepts Ready Room BS X Work Element Resp Interfaces-with/Acconunodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices Headsets System Clock Trunks! Admin. Lines 13 E911•SOW, July 16, 2001 Identify and BS) provide space BC requirements, electrical, mechanical & power conditioning for system. Furnish and BS install Positron backawom equipment to run in parallel with existing system. Furnish and BS install 22 IAP Plus workstations to run in parallel with the existing workstations. interface Positron BS equipment with the other essential E9I I equipment. Pre -test equipment and interfacing BS Cutover system BS Test Incoming BS and Outgoing lines Test system features r BS Test individual BS workstations x EXHIBIT "E" STATEMENT OF WORK (SOW) x x Work Element Resp Test printer BS interfaces- wit h/Acc ommodat cslNand Positron Eqpt CAD Logging Recorder TDD Devices Headsets System Clock Trunks Admin. Lines x 14 E91I-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Perform management reports Test for FCC Phase I compliance lest remote access to Network Orange Final System Acceptance Train PSAP staff BS BS BS BS, BC BS Provide use: manuals Provide documentation Removal of old equipment Process payment BS BS BS BC x x 13 City of Margate PSAP The detailed work elements/responsibilities at the City of Margate PSAP — with associated category designations — are summarized in Figure 11. 15 E 91 1-SOW. July 16. 200! EXHIBIT "E" STATEMENT OF WORK (SOW) Figure 11. City of Margate PSAP — Work Elements/Responsibilities Work Element Furnish and install necessary equipment and software to meet FCC Phase I compliance Cutover upgrade/enhance system. Resp BS BS Interfaces-with/Accommodates/Handles: Positron Eqpt. x CAD Logging Recorder TDD Devices Test other E 9-1-1 systems to determine that interfacing is operating properly Final Sysiem Acceptance Process payment to Customer BS BS/BC BC x 14 City of Oakland Park PSAP The detailed work elements/responsibilities at the City of Oakland Park PSAP — with associated category designations — are summarized in Figure 12. Figure 12. City of Oakland Park PSAP-- Work Elements/Responsibilities Work Element Furnish and install necessary equipment and software to meet FCC Phase 1 compliance Cutover upgrade/enhance system Test other E 9-1-1 systems to determine that interfacing is operating properly Final System Acceptance Process payment to Customer Resp BS BS BS BS/BC BC 15 City of Pompano Beach PSAP Interfaces-with/Accommodates/Handles. Positron Eqpt. CAD Logging Recorder TDD Devices X x X X X X X X X X 16 E91 1-SOW, )uly 16. 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) The detailed work elements/responsibilities at the City of Pompano Beach PSAP — with associated category designations — are summarized in Figure 13. Figure 13. City of Pompano Work Element Furnish and install necessary equipment and software to meet FCC Phase 1 compliance Cutover upgrade/enhance system. Test other E 9-1-1 systems to determine that interfacing is operating properly Final System Acceptance Process payment to Customer Beach PSAP — Work Elements/Responsibilities Resp BS BS BS BS/BC BC Interfaces-with/Accommodates/Handles: Positron Eqpt. CAD Logging Recorder TDD Devices X X X X X X X X X X D. MISCELLANEOUS TASKS/RESPONSIBILITIES Miscellaneous tasks and division of responsibilities associated with these tasks have been agreed upon between Contractor and County, and shall be as shown in Figure 14. Figure 14. Miscellaneous Tasks and Responsibilities Task Handle Milestone Completion Forms (Project task completion indicators not necessarily tied to payment milestones). Contractor Responsibilities Submit forms to County during Project — with sign off by Contractor's Project Manager. 17 County Responsibilities Receive forms from Contractor at appropriate intermediate completions, and get them signed off with County rep's signature. E91 I -SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) E. LIST OF ATTACHMENTS The attachments to this SOW Exhibit are placed immediately following this document. ATTACHMENT 1 - SYSTEM DESCRIPTION Broward County E 9-1-1 Telephone Systems - New, Replacement and Upgrade/Enhanced System phases: Broward County E 9-1-1 Back-up Center (New System) Broward Sheriff PSAP/Fire Rescue Secondary PSAP (Replacement System) City of Coconut Creek PSAP (UpgradelEnhanced System) City of Coral Springs PSAP (Replacement System) City of Deerfield Beach Secondary PSAP (Replacement System) City of Fort Lauderdale PSAP (Upgrade/Enhanced System) City of Hollywood PSAP (Upgrade/Enhanced System) South Broward Back-up Center (New System) City of Margate PSAP (UpgradelEnhanced System) City of Oakland Park PSAP (Upgrade/Enhanced System) City of Pompano Beach PSAP (Upgrade/Enhanced System) ATTACHMENT 2 - ACCEPTANCE TEST PLANS ("ATP's") Acceptance Test Procedure Introduction Broward E 9-1-1 Back-up Center ATP Broward Sheriff PSAP/Fire Rescue Secondary PSAP ATP City of Coconut Creek PSAP ATP City of Coral Springs PSAP ATP Ciry of Deerfield Beach Secondary PSAP ATP City of Fort Lauderdale PSAP ATP City of Hollywood PSAP ATP 18 • L91 I -SOW, July 16,2001 EXHIBIT "E" STATEMENT OF WORK (SOW) South Broward Back-up Center ATP City of Margate PSAP ATP City of Oakland Park PSAP ATP City of Pompano Beach PSAP ATP ATTACHMENT 3 - OPTIONS Option 1 - Broward E 9-1-1 Back-up Center (IAP Plus) Option 2 - Broward E 9-1-1 Back-up Center (Power 911) Option 3 - Broward Sheriff PSAP/Fire Rescue Secondary PSAP (1AP Plus) Option 4 - Broward Sheriff PSAP/Fire Rescue Secondary PSAP (Power 911) Option 5 - City of Coconut Creek PSAP (IAP Plus) Option 6 - City of Coconut Creek PSAP (Power 911) Option 7 - City of Coral Springs ASAP (IAP Plus) Option 8 - City of Coral Springs PSAP (Power 911) Option 9 - City of Deerfield Beach Secondary PSAP (]AP Plus) Option 10 - City of Deerfield Beach Secondary PSAP (Power 911) Option 11 - City of Fort Lauderdale PSAP (IAP Plus) Option 12 - City of Fort Lauderdale PSAP (Power 911) Option 13 - City of Hollywood PSAP (IAP Plus) Option 14 - City of Hollywood PSAP (Power 911) Option 15 - South Broward Back-up Center (IAP Plus) 19 L91 1-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) Option 16 - South Broward Back-up Center (Power 911) Option 17 - City of Margate PSAP (1AP Plus) Option 18 - City of Margate PSAP (Power 911) Option 19 - City of Oakland Park PSAP (IAP Plus) Option 20 - City of Oakland Park PSAP (Power 911) Option 21 - City of Pompano Beach PSAP (IAP Pius) Option 22 - City of Pompano Beach PSAP (Power 911) ATTACHMENT 4 - SYSTEM DIAGRAMS (To be supplied at Design Review) BROWARD E 9-1-1 BACK-UP CENTER: Equipment Room Layout Equipment Rack Face Layout BROWARD SHERIFF PSAP/FIRE RESCUE SECONDARY PSAP: Temporary Equipment Room Layout Final Equipment Room Layout Equipment Rack Face Layout CITY OF CORAL SPRINGS PSAP: Temporary Equipment Room Layout Final Equipment Room Layout Equipment Rack Face Layout 20 E911-SOW, July 16, 2001 EXHIBIT "E" STATEMENT OF WORK (SOW) CITY OF DEERFIELD BEACH SECONDARY PSAP: Temporary Equipment Room Layout Final Equipment Room Layout Equipment Rack Face Layout SOUTH BROWARD BACK-UP CENTER: Equipment Room Layout Equipment Rack Face Layout 21 k911-SOW, July 16, 2OO1