HomeMy WebLinkAbouttechnical specifications2.0 Technical Specifications
Contents
2.01 Notes
2.02 Technical Documentation
2.03 Wireless Fraud
2.04 Accessories and Services
2.05 Testing and Evaluation
2.06 Sampling and Inspection
2.07 Preparation for Delivery
2.08 Billing
2.09 Cellular Telephone Equipment and Service
2.10 Digital Cellular Telephone Service
2.11 Standards
2.12 Technical Documentation, Cellular
2.13 General, Cellular
2.14 Portables (Basic Radio Package) for Cellular
2.15 Approved Equipment, Cellular
2.16 Custom Calling Features
2.17 Cellular Pricing
2.18 Pagers - Equipment and Service
2.19 Applicable Publications and Standards for Pagers
2.20 Pager Hardware
2.21 Approved Equipment, Pagers
2.22 Configuration, Pagers
2.23 Functional Requirements, Pagers
2.24 Paging Service
2.25 Access Method, Pagers
2.26 Number of Pages
2.27 Options and Accessories, Pagers
2.28 Required Service Areas, Pagers
2.29 Pager Pricing
2.01 Notes: Commodities procured under these specifications shall not deviate from
those originally contracted for, without approval from the State Purchasing. The State of Florida
desires to take advantage of the changes occurring in the ever -evolving cellular industry.
Therefore Regulatory and Industry Updates which have occurred subsequent to the first posting
of specification 725-330 on 3-67-97, are hereby incorporated. This applies to frequency ranges,
number of channels, technical performance and number of features.
These specifications shall, until revised or rescinded by the State Purchasing, apply to
each future purchase and contract for the commodities described herein.
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Commodity procurement under these specifications shall not deviate from the same
internal configuration for multiple units ordered on a single purchase order. In addition, the
vendor shall inform the purchaser (with a copy of such notice to the State Purchasing) of any
major functional changes.
Contractors will consult with the Department concerning questions of eligibility for use
of a state contract.
2.02 Technical Documentation: All products bid must meet or exceed all conditions and
specifications of the Invitation to Bid (ITB). When technical documentation is required by this
ITB, its purpose is to demonstrate compliance of the product and services proposed with
applicable technical requirements of the ITB and to allow a technical evaluation of the product.
Failure to provide the required technical documentation with the bid submittal shall make the
bidder non -responsive, unless State Purchasing, in its sole discretion and in the best interest of
the State, determines the acceptability of the product(s) offered through technical documentation
available within State Purchasing as of the date and time of bid opening. Such authority of State
Purchasing shall in no way relieve the bidder from the ultimate responsibility to submit the
required technical documentation, nor shall any bidder assume that such documentation is
otherwise available to State Purchasing. The State shall not be responsible for the accuracy of
the technical documentation in its possession.
2.03 Wireless Fraud: The State will not be liable for any wireless fraud. Bidders must
provide a detailed plan on how they plan to deal with the fraudulent use of wireless technology,
including "cloning."
2.04 Accessories and Services: Accessories and Services offerings will apply only to
Contractors winning an award in one or more areas. The Department reserves the right to accept
or reject any individual item(s) or all items offered as an Accessory or Service.
Bidders are requested to offer a faxed discount on all Accessories and Services. These fixed
discounts shall reflect a minimum savings of twenty-five percent (25%) or greater from the
Contractor's standard pricing. It is the intent of this contract that by greatly expanding
Accessories and Services, all eligible contract users will have a much greater variety of
equipment and services from which to choose. Further, Contractors may update their accessories
and services offerings as new equipment and/or services become available for which the state
discount will apply.
The prices and/or discounts bid shall include the monthly cost for the hardware or device,
delivery, programming, and setup in the system, service, and repairs and maintenance.
2.05 Testing and Evaluation: Eligible Users, prior to sign-up, shall have the option, at no
cost, to obtain at least one set of each type of cellular equipment on a loan basis for the purpose
of evaluating cellular services and system coverage for a period of at least sixty (60) working
days.
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2.06 Sampling and Inspection: Upon request, the Contractor shall provide to the State
Technology Office a sample, free of all charges, of each contract equipment item (with service)
for nondestructive testing during the term of the contract. These samples will be checked for
contract compliance and may be kept up to sixty (60) days after receipt and thereafter returned at
contractor's expense.
Upon completion of the contract compliance check, the State shall notify the Contractor,
in writing, of any noted deficiencies. This notification will state what will be required of the
Contractor and/or what action will be taken by the State of Florida.
Additionally, each awarded vendor must work with the State of Florida Emergency
Operations Center, Emergency Support Function Staff (ESF) number 2 communications to
provide cell phones and service in response to disasters, Currently, a single vendor provides over
800 phones for such service at no charge to the state. An effort is currently under way to
determine how current cell phones and industry infrastructure will allow priority service to
emergency responders. All bidders awarded as a result of this process must agree to work toward
this goal in conformance to Federal, State and local laws and regulations.
2.07 Preparation for Delivery:
Packing; Items shall be packed in containers to insure safe delivery to the destination.
Marking: All containers delivered to the purchaser shall bear markings and/or a packing
slip on the outside of the container showing:
A. Contractor's Name
B. Purchase Order Number
2.08 Billing: The Contractor will directly bill Eligible Users for all services. Detailed usage
billing is a requirement of this bid. Detailed billing, as a minimum, must include:
o number being billed
o date
o time
o number called (outgoing)
o call duration
The detailed billing must be provided in printed and electronic format, on a monthly
basis. In addition to the above, detailed monthly billing must include model numbers, serial or
service order numbers, equipment charges, account number, bill number and/or invoice number,
bill date, due date, bill remittance address and a summary record. The summary record will
include payments applied since the previous bill, adjustments, sub -total of current charges and
net amount due. The electronic file must have search feature capabilities and the file should have
print capabilities.
A copy of the proposed billing format which complies with the requirements of these
Technical Specifications must be submitted as part of the bid package.
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2.09 Cellular Telephone Equipment and Service: Sections 2.09 through 2.17 of this
specification cover Portable cellular radios (cell phones), options, accessories, and service.
Cellular Radios covered by this specification are classified as shown below:
Commodity Number Description
725-330-650-0100 Portable cellular phones
2.10 Digital Cellular Telephone Service: Digital cellular service must be offered in the bid
as a basic service. Dual mode phones (analog and digital) must be also offered either as the
basic radio, or under accessories and services, for digital subscribers, In addition, each bidder
offering digital service in their bid shall also provide as part of the bid:
• a current, published coverage map to indicate the counties, or portions thereof, where
they have digital cellular systems operating and providing at least 90% reliability;
• the digital protocol being used (e.g. TDMA, CDMA, GSM) and the designation of all
applicable TIA/EIA standard(s); and
• a listing of which equipment and/or services included in itsbid are available with
digital cellular service (e.g. text messaging, interne access, paging).
Further, any state agency or other eligible user of an awarded cellular contract who has
purchased digital equipment and/or service and determines that such equipment and/or service is
not satisfactory shall have the option to convert to dual mode or analog equipment and service.
In the case of eligible users with existing cellular equipment, subscriptions for cellular service
only shall be accepted by the Contractor at the published contract rates.
The grade of cellular telephone service provided to contract users with respect to circuit quality,
reliability, call completion, and time of access shall be equal to that provided to other
commercial subscribers within the cellular system's published service area.
Contractors must provide statewide roaming at no cost.
The Contractor shall allow antennas and other accessories to be purchased at the contract price at
any time, in any quantity, without purchasing cell phones.
2.11 Standards: Bidders will agree to meet or exceed all applicable industry
standards as defined by the following standards bodies: American National Standards Institute -
ANSI, (http://www.ansi.orgf), the International Telecommunications Union -
Telecommunications Committee or ITU-T (http://www.itu.int/ITU-TI), the Electronic Industry
Alliance —EIA (http://www.eia.org/) or the Telecommunications Industry Association -TIA
(http://www.tiaonline.org/standards/).
2.12 Technical Documentation, Cellular: When bidding alternate equipment or
equipment from manufacturers not listed in section 2.15, Approved Equipment, Technical
Documentation is required. Such literature shall document that standards and requirements for
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features (Sections 2.11 through 2.16) have been met or exceeded as applicable. This applies only
to the cellular phones and does not apply to antennas, spare batteries, or accessories and services.
The specification in section 2.13 establishes the acceptable values. All bidders must be
prepared to submit a duplicate set of the technical documentation after posting of the contract
awards. The technical documentation shall be in the form of bidder's or manufacturer's printed
product literature, engineering drawings, instruction or maintenance manuals, or other published
literature.
In the event the information requested per the specification is not available as printed or
published literature, then the bidder shall furnish a clarification letter with the bid, on the
manufacturer's ' or bidder's letterhead, that supplies the information required to determine
specification compliance. Individual specifications and requirements must be addressed; a
general statement such as "complies with all requirements" is not acceptable. The clarification
letter shall be signed by an engineering manager or an individual with an equivalent title (not
sales or marketing).
Every specification and requirement of Sections 2.09 through 2.17 must be verifiable
from the technical documentation provided with the bid to enable the State to determine the
compliance ofp'roduct proposed with the specifications.
2.13 General, Cellular:
All radios proposed shall meet or exceed all conditions and specifications below. The
following minimum requirements apply to all cellular phones:
A. Frequency Range:
Transmit:
Receive:
B. Number of Channels:
(transmit/receive pairs)
824.040-848.970 MHz
869.040-893.970 MHz
832, per FCC Rules;
416 in group A;
416 in group B
C. Technical Performance: Per FCC rules and ER IS-19-B
D. Features (minimum):
1. 12-button keypad (0-9, *, #) in handset.
2. 25 number memory, 16 digits (minimum) per number stored.
3. Controls and indicators as required to originate and receive
calls and control main battery power on; Call in Progress (In Use),
No Service, and roaming -digital service or analog only service.
4. 7 character display with memory recall of all stored digits. Display
shall be LED, Fluorescent, or backlit LCD.
5. Call log listing missed calls, dialed calls, and received calls.
6. Auto redial
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7. Ring silence settings for meetings
8. Volume control
9. An on/off switch
2.14 Portables (Basic Radio Package) for Cellular:
A. Configuration: The portable cellular phone shall be a single hand-held unit
consisting of a handset/keypad with built-in transceiver, battery, and an antenna.
The portable shall be supplied with an AC battery charger and an in vehicle
(cigarette lighter) battery charger.
B. Battery status or level indicator shall be included in the radio.
C. Battery Type: Rechargeable, Ni-Cad, NiMH, or sealed lead -acid.
D. Battery Capacity: Per Section 2.04 above.
E. Accessory (must be included in equipment listed on website): Spare battery with
features specified in Section 3.4.B and 3.4.C, hands free microphone/ear plug and
other equipment as available.
2.15 Approved Equipment, Cellular: The following equipment or manufacturers are
approved, including private -labeled versions of the same or similar series.
Portables / Cell Phones Contractors may offer equipment from these and other
manufacturers who comply with the appropriate industry (TIA) standards.
• Audiovox
• Ericsson
• Mitsubishi
• Motorola
• NEC
• Nokia
• Oki
• Sony
• Samsung
• Panasonic
2.16 Custom Calling Features: The contractor shall include the following custom calling
features in the basic cellular phone service at no additional cost to the purchaser:
• Call Forwarding
• Call Waiting
• Busy/No answer transfer
• Three-way calling
• Voice Mail w/ pager notification
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• automatic roaming
• Caller ID (in digital service areas)
• State-wide roaming
Call forwarding must include the capability for the cellular phone user to forward
unanswered phone calls to a phone number of the user's choice.
Call waiting must notify the cellular phone user of an incoming phone call while engaged
in a phone conversation, and allow the user the ability to answer the call.
Voice mail must allow the cellular phone user the capability of having phone calls
answered and messages recorded via an electronic answering device. The contractor shall
provide the user the ability to replay recorded messages via the user's cellular phone and landline
phone. The voice mail system must have the capability of storing ten (10) messages at any one
time. The use of these features shall be at the option of the purchaser.
2.17 Cellular Pricing: Each bidder will complete the Cellular Services, Pricing Worksheet
(Worksheet 1). This sheet has four sections as follows: Monthly Service, Usage, Discount, and
Cellular Service required features. In the first section, bidders are to record a monthly recurring
charge for a single cellular number. In the second section one figure is required for a cost per
minute for airtime. This figure is- for statewide airtime. In the third section each bidder is to
provide a percent discount applied to current and future marketed package rate plans. The final
section Lists cellular required features, which each bidder must indicate as available statewide.
2.18 Pagers — Equipment and Service: Technical Specifications Sections 2.19 through 2.29
apply exclusively to pager requirements. Paging services may be provided in the following ways:
independent high speed one way numeric, one way alpha and numeric, alpha numeric with preset
responses referred to as 1.5 way and two way short text messaging. When combined with
Cellular phone service paging may be provided as data protocol and advanced voice messaging
protocol. Paging Services when combined with cellular service will meet all of the standards and
specifications of the cellular services cited in lieu of pager standards. Just as cellular phone
service providers may offer paging service, paging providers may offer voice messaging and data
streaming services such as Internet access. The bidder will detail on Worksheet 2 B how each
service will be provided. Bidders are to provide a detailed explanation as to how their offerings
will meet or exceed some or all of the standards listed along with offered equipment and costs.
2.19 Applicable Publications and Standards for Pagers: The following publications and
standards shall be a part of this specification.
In the event of inconsistencies between this specification and published standards, the
requirements of this specification shall take precedence.
• Electronic Industries Association Standards
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o TIA/EIA-603 Land Mobile FM or PM Communications Equipment
Measurement and Performance Standards
o Application for copies should be addressed to:
EIA Engineering Publications Office
2001 Pennsylvania Ave., NW.
Washington, D.C. 20006
• Federal Communications Commission Rules and Regulations
At the time of this writing, the State is aware of one standards body for commercially offered
pager messaging systems. That is the Personal Communications Industry Association (PCIA) at
www.pcia.com.
There also exists a specification, known as the Mobitex Interface Specification or MIS, which is
available from any operator of a public Mobitex network or from Ericsson directly. Mobitex is
an open, non-proprietary system but the specification is copyrighted and is made available under
a royalty -free license. Mobitex is described as a single integrated two-way data network with
cellular design. The MIS is not in the public domain.
PCIA has created the following standards;
• Telocator Alphanumeric Protocol (TAP)
• Telocator Network Paging Protocol (TNPP)
• Telocator Data Protocol (TDP)
• Wireless Communications Transfer Protocol (WCTP)
• Additionally, Motorola has produced the following set of protocol standards for
their messaging systems product group;
o FLEX is High-speed, one-way worldwide de facto standard, numeric and
alpha (4/7 bit binary, symbolic character, 25 kHz out bound channel at
6250 bps).
o REFLEX (TM 25kHz) is two-way messaging and data protocol (can put
50 channels in 50 kHz), two-way short messages (4/7 bit, binary) at
operating frequency: out 929-932, 940-941 MHz, In: 896-902 MHz,
supports roaming capability, Outbound channel at 25 to 50 kHz, Outbound
signaling speed is 1.6, 3.2, or 6 kbps, Inbound channel at 12.5 kHz in 896-
902 MHz. Inbound channel signaling speed 800, 1600, 6400 or 9600 bps.
o ReFLEX (TM 50kHz) is two-way messaging and data protocol, two-way
short messages (4/7 bit, binary) at operating frequency: out 930-931 MHz,
In: 901-902 MHz, supports roaming capability, Outbound channel at 25 to
50 kHz, Outbound signaling speed is up to 25.6 kbps, Inbound channel at
12.5 kHz in 901-902 MHz band. Inbound channel signaling speed 9600
bps,
o InFLEXion is advanced voice messaging protocol (supports 7 sub
channels with 3 carrier channels), voice paging (with ack-back), operating
frequency is 930-931, 940-941 MHz OUT and 896-902 MHz in., supports
roaming capability, Outbound channel at 50 kHz, Outbound signaling uses
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digitally processed compression, Inbound channel at 12.5 kHz in 896-902
MHz band. Inbound channel signaling speed 800, 1600, 6400 or 9600 bps,
o The Mobitex specification is described as; Network Architecture —
Unicast, Frequencies; Up -Link = 896-902 MHZ, Downlink 935-941
MHZ, Channel Bandwidth; UP/DOWN = 12.5 kHZ, Data Rate up/Down
= 8 KBPS, Middleware Providers; Mobix, Nettech, RIM, and CinguIar
Interactive; Modems manufactured by, Ericsson, CM, Research in
Motion, and Maxon.
2.20 Pager Hardware: Bidders are required to provide a paper copy of all versions of each
device with pricing (as Worksheet 2 C) currently offered on their web site to include numeric,
alpha -numeric, text messaging, 1.5 way and two way paging. As new products and services are
introduced and listed on the bidder web site each will be considered as "Balance -of -line".
Products and services must comply with standards noted in the section above.
2.21 Approved Equipment, Pagers: The following equipment is approved including private -
labeled versions of the same series. If proposing Approved Equipment, Technical
Documentationis not required. Bidders proposing alternate equipment must include Technical
Documentation per section. •
• All Motorola numeric, Alpha Numeric, 1.5 way and 2 way pagers that meet the
minimum standards above.
• Batteries - A new battery shall be included with the initial issue of a vendor -
supplied pager. Replacement of batteries will be the responsibility of the user,
except that batteries required for testing, programming, and repair work shall be
provided by the vendor and included with the required unit when returned to the
user.
2.22 Configuration, Pagers: Numeric and Alphanumeric (text messaging) paging receivers
shall operate in the 150-932 MHz frequency range and shall have the following features:
• Impact and weather resistant housing.
• Internal Antenna.
• Both tone producing and vibrating alert devices.
• Internal removable battery.
• Integral liquid crystal display (LCD) Device.
• Belt Clip or Belt Clip Case.
2.23 Functional Requirements, Pagers (minimums):
Numeric and Alphanumeric
• Reset: A manual or automatic reset control shall be provided
to enable reset following reception of display message.
• Liquid Crystal Display: The pager shall have a liquid crystal display
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providing a minimum of two lines of text with at least
20 characters per line. The display must contain a light
source to illuminate the display automatically or
manually,
• Message Length: 20 characters (120 for Alphanumeric) minimum.
• Message Format: Numerals 0 to 9 (plus all of the 26 letters of the English
alphabet for Alphanumeric).
• Memory: 160 characters (600 for Alphanumeric) minimum.
• Stored Message Indicator:The paging receiver shall indicate a message is stored
in its memory to the user by a visual means.
• Low Voltage Indicator: The paging receiver shall warn (audio or visually) the
user when its battery voltage falls below minimum
operating level,
• Type of Call: Individual and Group Call.
• Clock: The pager shall contain a 24-hour time clock, which can
display the time automatically or manually.
• Message Time Stamp: The pager shall time stamp each message. The time
stamp will indicate the time a message was received.
1.5 and 2 Way Pagers: Bidders will provide detail to describe all features and functions
of this service and of these devices to include transmit, receipt and response times. _
• Performance Issues: Bidders are cautioned that the failure to transmit a
message in a timely fashion (such as within 1-5 minutes) or the loss of a
message will constitute a problem. Such problems must be resolved within
reasonable time period.
2.24 Paging Service : Pager Messaging Bidders are asked to offer products and services which
will deliver the following types of messaging:
• Numeric: Callers shall originate the message by calling a local telephone number (or
optional toll -free number) and entering a callback number, which is received and
stored in the pager for later recall by the user.
• Alphanumeric: Messages are originated as above, except that the contents contain
both numbers and text, and are entered into the system through a computer terminal
or Alphanumeric Entry Device (AED).
• 1.5 Way pagers shall receive alpha/numeric messages and have the ability to transmit
preset responses as a reply.
• 2 way messaging or interactive messaging: The ability to receive and reply to
messages and emails.
• Internet website access: The ability to access Internet websites and read
information provided.
2.25 Access Method, Pagers: Both local and Nationwide access shall be through a toll -free
number. Alphanumeric access shall also be provided through a vendor's web page on the
Internet, vendor supplied AED, or vendor -supplied software for users' modem -equipped
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computers/servers. The purchase of such software shall be available for a one-time fee and listed
as part of Worksheet 2 C.
2.26 Number of Pages: The paging services offered for the basic one-way numeric and
alphanumeric messaging, under any contract resulting from this bid, shall include an unlimited
number of pages/month at the bid price.
2.27 Options and Accessories, Pagers: Mandatory Options. The following options must be
offered by the bidders in order to be eligible for an award. Purchase is at the customer's option.
• Group call feature for one-way pagers with access through:
o A Local number
o A toll -free number
o Toll -free number access feature for individual pagers (not group):
o Individual toll -free number
o Toll -free number plus a Personal Identification Number (PIN)
o Additional Options - Bidders are requested to provide pricing on the following
paging service options and accessories.
o Alphanumeric Entry Device for use with alphanumeric pagers at the premises
purchased or leased at the user's premises.
o Voice Mailbox
o Alphanumeric paging operator services
o Paging software for customer owned computers or LANs such as MyMail
Wireless a -mail software.
o PC connectivity and desktop synchronization for two-way pagers.
o Equipment accessories (lances/chains, pager cases, etc.)
o Broadcast Alert Messaging (Weather and News Information)
o Info on demand such as Internet based news and more
2.28 Required Service Areas, Pagers: Paging services (numeric and alphanumeric) shall be
offered on three (3) levels: Nationwide, statewide and local. Bidders will indicate which areas
they will provide services in by providing basic pricing in the blocks provided on Worksheet 2
A, page 2. Statewide service shall include, as a minimum, all of the cities listed below:
■ Miami/Ft. Lauderdale/Hollywood (group)
■ Tampa/St. Petersburg (group)
• Jacksonville
• Orlando
■ West Palm Beach
■ Lakeland/Winter Haven (group)
■ Pensacola
■ Melbourne/Titusville/Palm Bay (group)
■ Daytona Beach
■ Ft. Myers
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■ Sarasota
■ Tallahassee
■ Gainesville
■ Ft. Pierce
■ Bradenton
■ Ocala
■ Ft. Walton Beach
■ Panama City
■ Key West/Marathon (group)
2.29 Pager Pricing: The prices and/or discounts bid shall include the monthly cost for the
hardware or device, delivery, programming, setup in the system, service, or repairs and
maintenance. Lost and/or replacement numeric and alpha numeric pagers will be provided at no
cost to the user.
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