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FROM :
CITY OF MIAMI, FLORIDA
INTER -OFFICE MEMORANDUM
Honorable Mayor and
Members of the County Commission
Joe Arriola
Chief Administrator
DATE:
SUBJECT
MAY 14 2034
FILE :
Resolution Authorizing the City
Manager to enter into an inter -local
Agreement with Miami -Dade County
REFERENCES :For implementation of the County/City
311 Call Center
ENCLOSURES:
RECOMMENDATION
It is respectfully recommended that the City Commission adopt the attached
resolution that will amend resolution 03-0307 by making the 311 Ca1I Center inter -
local agreement with Miami -Dade County a non binding contract.
BACKGROUND
On December 18t , 2003 the City Commission adopted resolution 03-0307,
authorizing the City Manager to enter into an inter -local agreement with Miami -Dade
County to implement a single consolidated County/City wide 311 Call Center. The
agreement was never adopted by the County Commission and the City was required
to renegotiate the terms of the inter -local with the County. The new proposed version
has been approved by the County's Public Safety Sub Committee on 4/20 and will
be presented to the County Commission at their 6/8 meeting. The new agreement is
similar to the one approved by the City Commission in that it will provide the citizens
of Miami with a simplified way to access County and City of Miami information and
services at no cost to the City. The major change from the approved version is that it
is no longer a contract but a simple agreement between 2 parties with no remedies
provided for failure to meet performance commitments. It does include the additional
County Commitment requested by the City Manager that the City
residents/departments will receive the same level of service from the 311 call answer
center that County residents/departments receive. This parity in service must be
preserved through all system hardware/software upgrades and future staffing
changes. The agreement also retained the Florida Governmental Conflict Resolution
Act procedures which provide for certain joint public meetings between the parties to
attempt to resolve their dispute before any civil suit is maintained.
FISCAL IMPACT
NONE
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