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HomeMy WebLinkAbouttechnical service agreement;_i TECHNICAL SERVICE SUPPORT AGREEMENT Med#ronlc PHYSIO•CONTROL Contract Number: End User # 02759001 Bill To # 01078401 CITY OF MIAMI FIRE RESCUE 1151NW7THST MIAMI, FL 33136 CITY OF MIAMI DEPT OF FINANCE PO BOX 330708 MIAMI, FL 33233 This Technical Service Support Agreement begins on 8/1/2003 and expires on 9/30/2005. The designated Covered Equipment and/or Software is listed on Schedule A. This Technical Service Agreement is subject to the Terms and Conditions on the reverse side of this document and any Schedule B, if attached. If any Data Management Support and Upgrade Service is included on Schedule A then this Technical Service Support Agreement is also subject to Medtronic Physio-Control Corp.'s Data Management Support and Upgrade Service Terms and Conditions, rev 7/99-1. Price of coverage specified on Schedule A is $15,674.54 per term, payable in Annual installments. Special Terms 17% DISCOUNT ON DATA MANAGEMENT PRODUCTS 17% DISCOUNT ON LP12 UPGRADES 10% DISCOUNT ON ACCESSORIES Accepted: MEDTRONIC PHYSIO-CONTROL CORP. By: Title: Date: Territory Rep: EASS59 SANDRA LEE MONTERO Phone: 800-442-1142 X2081 FAX 800-772-3340 Customer: By: Print: Title: Date: Purchase Order Number: Customer Contact: Chief Danny Marree Phone: 305-416-1653 FAX: 305-416-1683 Reference Number: S59-1244 New Printed: 8/5/2003 Page 1 of 6 MEDTRONIC PHYSIO-CONTROL CORP. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE A Contract Number: Servicing Rep: SANDRA LEE MONTERO, EASS59 District: SOUTHERN Phone: 800-442-1142 X2081 FAX: 800-772-3340 Equipment Location: CITY OF MIAMI FIRE RESCUE, 02759001 1151 NW 7TH ST MIAMI, FL 33136 Scope Of Service On Site Repair and 1 On Site Inspection per Year:M-F/8-5 Ref. Effective Expiration Total Model Part Number Serial Number Line Date Date inspections L1FEPAK® 12 VLPl2-02-003848 14197531 3 8/1/2003 9/30/2005 2 LIFEPAIC® 12 VLP12-02-003848 31015308 4 4/23/2004 9/30/2005 1 LIFEPAK® 12 VLP12-02.003848 31015309 5 4/23/2004 9/30/2005 1 LIFEPAK® 12 VLP12-02-003848 31015310 6 4/23/2004 9/30/2005 1 LIFEPAK® 12 VLP12-02-003848 31015311 7 4/23/2004 9/30/2005 1 LIFEPAK® 12 V1212-02-003848 31015312 8 4/23/2004 9/30/2005 1 L1FEPAK® 500 3011790-000100 12483226 14 4/16/2003 9/30/2005 1 LIFEPAK® 500 3005400-064 10015059 2 8/22/2003 9/30/2005 2 LIFEPAK® 500 3011790-000100 12476818 9 4/16/2005 9/30/2005 1 LIFEPAK® 500 3011790-000100 12483222 10 4/16/2005 9/30/2005 1 LIFEPAK® 500 3011790-000100 12483223 11 4/16/2005 9/30/2005 1 LIFEPAK® 500 3005400-000 4628601 1 8/1/2003 9/30/2005 2 LIFEPAK® 500 3011790-000100 12483225 13 4/16/2005 9/30/2005 1 LIFEPAK® 500 3011790-000100 12483241 26 4/16/2005 9/30/2005 1 LTEPAIC® 500 3011790-000100 12483227 15 4/16/2005 9/30/2005 1 LIFEPAK® 540 3011790-000100 12483228 16 4/16/2005 9/30/2005 1 LIFEPAK8 300 3011790-000100 12483229 17 4/16/2005 9/30/2005 1 LIFEPAK® 500 3011790-000100 12483230 18 4/16/2005 9/30/2005 1 LIFEPAK8)500 3011790-000100 12483231 19 4/16/2005 9/30/2005 1 L[FEPAK4 500 3011790-000100 12483232 20 4/16/2005 9/30/2005 1 L1FE1AK8 500 3011790-000100 12483234 21 4/16/2003 9/30/2005 1 L1FEPAK8 500 3011790-000100 12483236 22 4/16/2003 9/30/2005 1 LIFEPAK'I+ 500 3011790-000100 12483237 23 4/16/2005 9/30/2005 1 LIFEPAK® 500 3011790-000100 12483238 24 4/16/2005 9/30/2005 1 11FEPAK® 500 3011790-000100 12483239 25 4/16/2005 9/30/2005 L1FEPAKix 500 3011790-000100 12483224 12 4/16/2003 9/30/2005 Reference Number: S59-1244 New Printed: 8/5/2003 Page 2 of 6 ++ pepoWs 4n inventP4Y line that has chapel since the Iasi pontreet revision or addendqup. Reference Number: S59-1244 New Printed: 8/5/2003 Page 3 of 6 r:fM'MWXW": MEDTRONIC PHYSIO-CONTROL CORP. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE A Contract Number: Additional Items Service Type Item Quantity Start Date End Date CASE CHANGE LP12 LIMITED CASE CHANGES 2 8/1/2003 9/30/2095 `• Denotes an additional Item 'Ina that has changed sinQe the last contract revision or addendum. Reference Number: S59-1244 New Printed: 8/5/2003 Page 4 of 6 MEDTRONIC PHYSIO-CONTROL CORP. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B LIFEPAK®12 DEFIBRILLATOR/MONITOR • Battery Support System included when listed on equipment inventory (Schedule A). • Battery Support System 2 included when listed on equipment inventory (Schedule A). • AC Power Adapter included when listed on equipment inventory (Schedule A). • DC Power Adapter included when listed on equipment inventoy (Schedule A). • Defibrillator paddle repairs arc included (excludes internal, sterilizable and pediatric paddles). • Communications and Patient cables are excluded. • PCMCIA Modems are excluded • Therapy cables are excluded. • SpO2 Sensors are excluded. • Case Changes are excluded. • Discount of 17% from the field installed list price for any current and/or future available LIFEPAK®12 upgrade is included when installed by Medtronic Physio-Control Technical Services. • Discount of 17% from list price for any Medtronic Physio-Control® Data Management product is included. • Discounts may not be combined with any other special terms, discounts and/or promotions. Medtronic Physic -Control Fastpak®, Fastpak 2, Lifepak SLA and Lifepak NiCd Battery • Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the operating instruction manual and to replace batteries that do not pass the conditions outlined under "Discarding/ Recycling Batteries." Batteries failing to meet battery performance tests should be removed from service and properly discarded (recycled), • If customer provides evidence that a Medtronic Physio-Control Battery Pak fails to meet the performance tests noted above and/or the Battery Pak age exceeds 2 years, Medtronic Physio-Control shall replace said Medtronic Physio-Control Battery Pak (like for like) i.c. FASTPAK for FASTPAK, FASTPAK2 for FASTPAK2, LIFEPAK SLA for LIFEPAK SLA, or LIFEPAK NiCd for LIFEPAK NiCd, up to a maximum of 4 Medtronic Physio-Control Battery Paks every two years (including prior Support Plan periods) per LIFEPAK® 12 defibrillator/monitor (listed on Schedule A). To assist in proper recycling and removal of low capacity batteries, replaced Battery Paks become the property of Medtronic Physio-Control and must be returned at the time of exchange. • Only batteries manufactured by Medtronic Physio-Control are covered under this Service Agreement. Any batteries manufactured by other sources are expressly excluded from coverage under this Service Agreement. Medtronic Physio-Control cannot guarantee the operation, safety and/or performance of our product when operating with a non -Medtronic Physio-Control battery. Repairs and inspections performed under this Agreement meet original equipment manufacturer's product specifications only when operating with a Medtronic Physio-Control battery. Any repairs, as determined by a Medtronic Physio-Control Service Representative, resulting from the use of a non -Medtronic Physio-Control battery, will be billed at our standard list prices for parts and labor, including actual travel charges incurred. Lifepak®12 Software Updates • If combined Repair and Inspection services are designated on the Technical Service Support Agreement inventory for Lifepak 12 units, at the customer's request, a Medtronic Physio-Control Technical Services Representative will install Lifepak 12 software updates at no additional charge provided it is installed at the time of a regularly scheduled inspection. In addition during the term of this agreement, where an assembly such as a printed circuit board must be replaced in order to install the new software, these assemblies may be purchased by the customer at a 50% discount off the current list price of a new assembly. Software updates requested to be installed at a time other than the regularly scheduled inspection will be billed at $205 per unit per software update. The cost of the software update will be billed on a separate invoice. • If Repair -Only services are designated on the Service Order inventory for Lifepak 12 units, at the customer's request a Medtronic Physio-Control Technical Services Representative will install a Lifepak 12 software update at a discounted price of $205 per unit per software update. In addition during the term of this agreement, where an assembly such as a printed circuit board must be replaced in order to install the new software, these assemblies may be purchased by the customer at a 50% discount off the current list price of a new assembly. The cost of the software update will be billed on a separate invoice. • Discounts may not be combined with any other special terms, discounts and/or promotions. Reference Number: S59-1244 New Printed: 8/5/2003 Page 5 of 6 MEDTRONIC PHYSIO-CONTROL CORP. TECHNICAL SERVICE SUPPORT AGREEMENT SCHEDULE B LIFEPAK® 500 AED • Repair coverage for Medtronic Physio-Control® QUIK-COMBOTM Patient Simulators included. • Repairs to Medtronic Physio-Control Lifepak AED Trainers are excluded. • Case Changes are excluded. • Defibrillation and Communications cables are excluded. • External Modems are excluded. • Battery chargers are included and shall be exchanged up to one battery charger per Lifepak 500 automatic advisory defibrillator (listed on Schedule A) as determined necessary by Medtronic Physio-Control. • Discount of 17% from list price for any Medtronic Physio-Control® Data Management product is included. • Discounts may not be combined with any other special terms, discounts and/or promotions. Medtronic Physio-Control® Battery Pak • Customer retains the responsibility to perform the battery maintenance and evaluation procedures outlined in the LIFEPAK 500 AED Operating Instructions. Batteries failing to meet battery performance tests should be mmoved from service and properly discarded (recycled). • If customer provides evidence that a Medtronic Physio-Control Battery Pak fails to meet the performance tests noted above and/or the Battery Pak age exceeds 2 years in the case of sealed lead acid batteries and 3 years m the case of lithium ion batteries, Medtronic Physio-Control shall replace said Medtronic Physio-Control Battery Pak (like for like) i.e. LIFEPAK 500 SLA for LIFEPAK 500 SLA or LIFEPAK 500 lithium ion for LIFEPAK 500 lithium ion, up to a maximum of 2 LIFEPAK 500 SLA Battery Paks every two years or up to a maximum of 1 LIFEPAK 500 lithium ion Battery Pak every 3 years (including prior Support Plan periods) per LIFEPAK® 500 automatic advisory defibrillator (listed on Schedule A). To assist is proper recycling and removal of low capacity batteries, replaced Battery Paks become the property of Medtronic Physio-Control and must be returned at the time of exchange. • Only batteries manufactured by Medtronic Physio-Control are covered under this Service Agreement. Any batteries manufactured by other sources are expressly excluded from coverage under this Service Agreement, Medtronic Physio-Control cannot guarantee the operation, safety and/or performance of our product when operating with a non -Medtronic Physio-Control battery. Repairs and inspections performed under this Agreement meet original equipment manufacturer's product specifications only when operating with a Medtronic Physio-Control battery. Any repairs, as determined by a Medtronic Physio-Control Service Representative, resulting from the use of a non -Medtronic Physio-Control battery, will be billed at our standard list prices for parts and labor, including actual travel charges incurred. Reference Number: S59-1244 New Printed: 8/5/2003 Page 6 of 6