HomeMy WebLinkAboutManagement Initiative & Organizational StrategiesOffice of the City Attorney
Jorge L. Fernandez, City Attorney
December 9, 2004
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JORGE L. FERNANDEZ
City Attorney
TO:
FROM:
DATE:
!Iitg 41liami
Honorable Mayor
Jorge L. Fernan
December 9, 2004
d Members of the City Commission
ttorney
RE: Management initiatives and organizational strategies
Telephone: (305) 416-1800
Telecopier: (305) 416-1801
E-MAIL: Law@ci.miami.fl.us
During the three months since you appointed me City Attorney, I have reviewed and
evaluated the organizational and office systems that are in place. The purpose of this review was
to determine the efficiency and effectiveness of the delivery of legal services. I hope to
transform the Office of the City Attorney to a value-added resource to the City by delivering the
highest quality legal services in an accountable and transparent manner.
I am pleased to introduce you to the new organizational structure of the office and
summarize the specific systems that will be implemented effective January 1, 2005. I have
inventoried the skills, talents, knowledge and ability of each individual member of my office.
Consequently, I have devised, and will be implementing, an organizational structure that assures
the most efficient use of our human capital. Enclosed is a copy of the organizational chart.
Recognizing that the current internal systems of this office have affected the level of
client satisfaction, we are initiating new procedures for handling assignments. Our goal is to
improve both the quality and the speed of delivery of the legal service being provided. The first
step we have taken is to clearly identify the nature of all legal work performed and the clients
who are being served. A comprehensive list of clients, specific areas of law and the identity of
the attorneys assigned to the specific areas has been compiled in a Matrix.
Critical to achieving our goal of efficiency and accountability is the implementation of a
time reporting system. We hope to have in place, by the beginning of next year, specialized
software that will keep track of time spent by individual attorneys and paralegals performing
particular functions on each case, assignment or project by department. This information will
allow the administrative segment of this office to monitor the work performance and work habits
of individual attorneys. As a derivative benefit, we will analyze individual attorneys' time
records during performance appraisals, thus enhancing transparency in the area of attorney
compensation. More importantly, this will give us the ability to establish benchmarks against
which we can rate our performance and achieve greater efficiency.
In addition to its time recording function, this software will include a feature which
integrates with timekeeping to generate reports tailored to the specific needs of not only our
office, but that of the individual client departments. Reports will be provided to the individual
OFFICE OF THE CITY ATTORNEY/444 S.W. 2nd Avenue, Suite 945/Miami, Florida 33130-1910
Honorable Mayor and Members of the City Commission
December 9, 2004
Page 2
departments containing detailed information about the nature of the legal work obtained by each
department. This timekeeping system will serve as a valuable tool in the budget -setting process
for the user departments and this office.
I have conducted an exhaustive review and analysis of outside counsel expenses incurred
by this office for the last fiscal year. For fiscal year 2004, outside counsel expenses totaled
$1,186,178.63. We will implement strategies that will enhance the skills, talents and knowledge
of our attorneys, through methods that include training, mentoring and development of expertise
in areas not presently practiced in house so that we can achieve significant reduction on outside
counsel costs. We will also try to assure that the City Commission only appoint outside counsel
at the request of the City Attorney.
Drawing on more than twenty years of experience in public sector management, I can
assure you that in order to deliver a highly motivated and skilled municipal law office, the City
must be prepared to provide not only fulfilling careers, but also financial success. I have
communicated clear goals to my staff. I have empowered each attorney with the full mantel and
authority that flows from this charter created office. Each attorney will be expected to deliver
quality legal service in a professional and timely manner and keep the client informed. Each
attorney will take ownership of assignments and consequently, each will be held accountable for
the results.
With a view to providing quality legal work while containing salary costs, I will be
exploring the concept of using contract attorneys, in a limited number for specific projects and/or
client matters. These attorneys will not be considered Assistant City Attorneys, and will not be
eligible for health, vacation or retirement benefits, but will be expected to perform and record
time under the standards applicable to Assistant City Attorneys. These contract attorneys will be
eligible for a position as an Assistant City Attorney based on their work history and performance
standards.
To expect excellence, we must be able to compete in the marketplace in order to attract
and keep only the best that our profession has to offer. Our hiring and recruitment process will
include a formalized summer clerk and part-time academic -year clerk program. We will achieve
for the Office of the City Attorney greater recognition among local and national academic
communities. My evaluation of the present compensation approach finds it deficient in many
respects. I propose a compensation plan, to be gradually implemented, based on objective and
measurable performance criteria including hours recorded. This plan also recognizes that
individual members of a law office contribute in different ways. Consequently, the
compensation process includes self -evaluation and goal setting and will weigh factors such as
quality of work, client satisfaction, personal development, seniority, administrative
responsibilities, technical contribution and noteworthy activities outside the legal profession.
This brief overview of the systems and procedures that I will be implementing is not an
exhaustive list but constitutes only the initiation of the measures I hope to use to guide this office
towards recognition and status as the premier municipal law office in the country.
Table of Contents
1
Power Point Slideshow
Department (Client) List & Codes
Legal Services Request Form
100 - Litigation &
Appellate Practice
5 200 - Transactional
6 300 Land Use &
Environmental Law
7 400 - Legislation, Labor,
Personnel & Police Legal
8 Client Feedback Form
9 Office of the City Attorney
Directory & Structure
1 0 Pending Assignments, Litigation &
Contracts for your Department
Office of the City Attorney
Committed to serve the City and dedicated to excellence.
Mission
To provide quality legal services to the
City, its Commission, Administration, and
other Boards, Authorities and Committees
in a timely, efficient, and cost effective
manner.
Miami Charter
Sec. 21
Provides In essence:
The City Attorney:
• Serves as the Chief Legal Officer;
• Counsels City Commission, Administration
and all officers;
• Prosecutes and defends all lawsuits for
and on behalf of the City;
• Prepares all contracts, bonds and legal
instruments;
• Issues legal opinions.
Values
■ OWNERSHIP
• ACCOUNTABILITY
■ TRANSPARENCY
Plan of Work
Goals & Objectives
• Personnel
■ Resources
• Systems
• Programs
Miami Code
Sec. 2-111
Provides In essence:
The City Attorney supervises and controls:
• All attomeys employed by the City
• All outside counsel
414
6
1
Results of assessments:
• Skills
■ Talents
■ Knowledge
• Ability
Implementing the process
• Matrix
■ Legal services request
• Reporting to the client
■ Timing of work
• Client feedback
Legal Services Request Form
M14I40ht.,
a•6C, / Met
lure A--_ orwV�w� b.
Dena/ 0001fecon10010 Ham,
10.00w b e, pare o/trrCb Nosy .su n,o
101. No
10Moo, -_— �.
cc.010re1.011u
00
Attorneys' Experience
Yeas d
practice
Total years 01
p,. 6ce In Lew
Government Lew
Yeas of Service
with the Mee of
the cry Attorney
4±4
15 or more
barwwen7arid 14 7 3
Wu than' 4
16
6
4
6
16 1T
Current number of attorneys 27
Who is the client?
• Define ultimate client
■ Define authorized client
• Authority to request legal service
Note: Under tab number 2 in the notebook
is the list of Departments/Clients and their
respective codes.
10
Matrix
100
-
Litigation & Appellate practice
200
-
Transactional
300
-
Land Use & Environmental Law
400
-
Legislation, Labor, Personnel & Police
Legal
12
2
100 —
101
Litigation
_
Torts
& Appellate Practice
E— d@ (Sea tab no. 4 for complete listing)
Lrabalbn against the City, as officials and empbtees order stab
Pr for allegedly iaedionsl or neg bens oordurd that causes Injury
b person Of datum to property, and related appeals.
105
Fiance
litigation flied against the City attire from the Crays poyern mental
power to tau. Impose special aasserrants and fees.
108
Workers'
Comp
Calms 5Pd order Chapter 440 Florida Statutes evolving work -
eared ijuris, and reared appeals.
o
300 — Land Use & Environmental Law
301
kanaph
(see tab no. 6 for complete listing)
HArk and 1Aalas talus, to amreaerce wM fbaplra 17 and 23 and Ile
Hesavaecn praucpm as to41•161c, wwtmmwtd archaedpica rewecar dew
En.088 wnla City, Including see taaecam.
(l1EP)
33T
Makaa Us•
speed Penw1a
(WISP)
alalaa Mated 10 Rrvlaw and approval a Myer Use *maid Padre
304
&sloe Cade.
Matterit mains bee Florida Wang Coda and &YtlYp Depwanant
ate n, rd pwml..
41-4
13
The Value of Timekeeping
• Managed time maximizes legal resources
• Clients are promptly and properly served
• Professionals and staff are held accountable
• Objective criteria is obtained for performance
evaluation
0.
4±4
17
200
201
— Transactional
M��E��
Agreelnenb
(See tab no. 5 for complete listing)
Issues reining b the mew, repetition aMtl drafting or spreemens
such as professional SWAM agreements and use agreements.
203
Pubic Works/
TraMyortafion
lessee Mating b the revise, negotiations aid drafting of public rotas
anti ooreunlaioa Mabel contracts. CCMA owieacb, CP and
transportation corrtraUarbtws.
205
Real Property
hisses relating to the negotiation and drafting of purchme ale Bate
pnee arel and lebbd financings, bases, easements, license
agreements, deeds and other instruments relating to the acquisition,
use and digestion of real estate by the City, other than for aftordsbb
housing.
414 14
400 — Legislation, Labor, Personnel & Police Legal
(Office Administration)
Emu 0 [i@
401
(See tab no. 7 for complete listing)
Slats and Waal Haws for paproam of I.Malm tar City CamnkNon panda and
LeyaaM aldWay anwr4nwpa, oraapt a spade pr.praba; Lapala,
Pnparallan, dodo%
Agenda Hopes
403
Lat./Employment
Hama raided bCay paean. pal . and Roo08o , including
anpbpnat, wawa. bargains. talon mead adawatalal and
pWarww. dwclpNay 1Ms, pa awake Word, Ha woke bawd
and .resume.
406
General Local
covarnnat
lawns rdard to mailers led do sal a into a epeaep meta% including
Pala meads, lsyd8H. male., .Meow, Clarks, latay6p,
blaooratnunleallana, adwayboada, ataWdtalaw,.N0., adph
l lawns.
16
Reporting to the Client
• Hours recorded for specific client
• Hours recorded for specific client by area
of law
• Hours recorded for specific project,
assignment, case, etc.
■ Individual attorney cumulative hours
recorded for specific time period
4-14
IS
3
Reducing outside counsel costs
We will be more valuable to our
client by investing in hiring and
training in-house attorneys to
do the work that now goes to
outside counsel.
19
Outside counsel fees Invoiced
andlor paid by area of law
FY '03 — 04
Land Use and
6wtronmental
Law S16.814.60
Litigation.
Administrative
Lew and Appellate
Practice
11,184178,63 •
4±4
Legislation,
Leber, Personnel
and Police Legal
id0,■sess
Transactional by
Mane
0564,900.98
• 1100,000 Car recovered
21
Strategies for attracting and retaining highly
skilled and motivated attorneys and staff
• Aggressive recruiting
• Training
• Mentoring
• Fulfilling career
• Financial reward
23
Litigation
32 camas
4-14
Number of matters handled
by outside counsel by area of practice
FY'03-04
Land 9.e sad
Environmental
3 matter.
Labor and
Employment
e matter.
Transactional
a matter.
20
Office Wide Initiatives
■ Professionalism
■ Mentoring
• Client Delight
414
22
Client Feedback
• Does my lawyer keep me informed?
• Does my lawyer anticipate my
needs?
• Does my lawyer contribute to the
team approach?
• Does my lawyer work competently
and efficiently?
• Does my lawyer answer the
unasked question?
24
4
ITA
Auditor General's Office
BDZ
Building
CAP
Capital Improvement Program
TRA
CST
Transportation & Transit
CitiStat
CCK
City Clerk's Office
COM
Commissioner's Office
JLW
Office of Commissioner Johnny L. Winton
AAG
Office of Commissioner Angel Gonzalez
JLA
Office of Commissioner Jeffery Allen
TPR
JMS
Office of Commissioner Tomas P. Regalado
Office of Commissioner Joe M. Sanchez
CMG
DCE
City Manager's Office
Code Enforcement
OOC
Communications
CMD
Community Development
CMR
Community Relations
CVB
Conferences, Conventions and Public Facilities
ECD
EPR
Economic Development
Employee Relations
FIN
Finance
MFD
Fire -Rescue
GSA
General Services Administration
GRA
Grants Administration
HRG
Hearing Boards
ITD
Information Technology
MYR
Mayor's Office
NET
Neighborhood Enhancement Team
PRK
Parks and Recreation
PLN
Planning and Zoning
POL
Police
PWK
Public Works
PUR
Purchasing
CLM
SLW
Risk Management
Solid Waste
SPB
Strategic Planning, Budgeting & Performance
AUTHORITIES, BOARDS, COMMITTEES & TRUSTS
ANE
Arts & Entertainment Council
BPT
CSB
Bayfront Park management Trust
Civil Service Board
CRA
Community Redevelopment Agency
CRB
Community Relations Board
DDA
Downtown Development Authority
EEO
OHP
Equal Opportunity Advisory Board
Homeless Programs
Page 1 of 2
LHH
Little Havana Homeownership Advisory Board
MCT
Model City Community Revitalization District Trust
NAB
Nuisance Abatement Board
DOS
Off -Street Parking Board
MSE
Miami Sports and Exhibition Authority
VKB
Virginia Key Beach Park Trust
Page 2 of 2
Cat# of C1it�xxrtt
(Office of the Tag cAtivr teg
Legal Services Request
To: Office of the City Attorney Date:
From:
Contact Person
Title
Legal Service Requested:
Department
Telephone
Authorized by: Date response requested by:
Complete form and forward to the Office of the City Attorney.
Do not assume that the Office of the City Attorney knows the background of the question
and/or issue, such as opinions on the same or similar issues, the existence of relevant memos,
correspondence, etc. Please attach to this form all pertinent information relating to the subject.
Once your request has been assigned, the lower half of this form will be completed by the
Office of the City Attorney and returned to you.
BELOW PORTION TO BE COMPLETED BY THE OFFICE OF THE CITY ATTORNEY
Assigned Attorney:
City Attorney Approval:
Comments:
File No.
Date:
D/RDate:
Type:
Matrix:
Category:
Copy returned to Client
rev. 12/01 /04
MATRIX CODE 1INITIONS
100 - LITIGATION & APPELLATE PRACTICE
101 HJH
CAG
Torts
General Cases against the City, its officials and employees under state law alleging conduct
causing injury to persons or damage to property, and related appeals; including motor
vehicle accidents, trip and fall incidents, false arrests, and excessive use of force and battery;
excludes Civil Rights claims.
102 WRB
HJH
CCM
Civil Rights
Cases alleging violation of constitutional, and certain federal statutory rihts including,
actions brought under 42 U.S.C. § 1983, for violation of the 1st, 46, and/or 14' Amendments,
and Americans With Disabilities Act (ADA) claims, and related appeals; excludes
Labor/Employment Claims.
103 WRB
HJH
MJS
Commercial &
Bankruptcy
Litigation for and against the City arising out of commercial transactions including, breach
of contract claims, landlord and tenant disputes, construction disputes, and bankruptcy
proceedings, and related appeals; excluded defaulted loans and foreclosures.
104 GKW
EIJ
Building Code, Zoning
Ordinance, MUSPs &
Government Powers
Litigation for and against the City arising out of the City's governmental powers, including
claims arising from the issuance or failure to issue various permits, challenges to MUSPs,
demolition of unsafe structures, and the enforcement of building and fire codes, zoning codes
and other state and local regulations; excludes Taxation/Special Assessments & Fees.
105 WRB
Finance -
Taxation/Special
Assessments/Fees
Challenges to the City arising from the City's power to tax, impose special assessments and
fees.
106 MVT
JOB
Labor/Employment
Litigation and pre -suit claims and appeals, regarding work disputes, including,
discrimination complaints, pay or wage disputes, retaliation and whistleblower claims,
promotional disputes, and benefit/pension disputes, unfair labor practice charges,
EEOC/FCHR charges, unemployment compensation, PERC proceedings and proceedings
involving collective bargaining agreements, and related appeals; excludes Civil Service
Board proceedings and arbitrations.
107 JOB
Public
Records/Sunshine Law/
Election Law
Cases related to Public Records Law, Sunshine Law and Election Law, including challenges
to Charter Amendments, and related appeals.
Page 1 of 2
Revised 12/01/04
MATRIX CODEI )INITIONS
100 - LITIGATION & APPELLATE PRACTICE
•
• -; • ;44
.41r
FINITIONS
108 GBH
RSO
Workers'
Compensation
Claims filed under Chapter 440 Florida Statutes involving work -related injuries, and related
appeals.
109 MJS
DDR
Real Estate -
Foreclosure/Quiet
Title/Eminent
Domain/Inverse
Condemnation
Litigation involving interest in real property including, foreclosure of liens, mortgage
foreclosures, acquisition of property, taking of property and disputes involving ownership or
interests in real property.
110 GKW
EIJ
Land
Use/Environmental
Litigation concerning challenges to the City's land use and environmental ordinances and
regulations, defending challenges to the City's development, permitting, and zoning
decisions; litigation involving environmental regulations, and actions brought under the Bert
Harris Act, including pre -suit proceedings.
111 VM
GKW
Code Enforcement &
Nuisance Abatement
Administrative proceedings and litigation related to violations of the City's codes and
abatement of nuisances.
112 GKW
Civil Forfeitures &
Vehicle Impoundment
Litigation under the Florida Forfeiture Statute, and administrative proceedings under the
City's Vehicle Impoundment Ordinance.
113 MJS
Attorneys' Fees Claims
Litigation and pre -suit adjustment of claims for Attorneys' Fees asserted by officials or
employees related to civil or criminal litigation arising out of the officials' or employees'
official duties.
114 KRM
Garnishments
Processing of garnishment claims against City employees.
115 TWW
Third Party Subpoenas
Review and oversight of third party subpoenas for testimony or production of documents in
cases in which the City's not a party and in which the client seeks the City Attorney advice.
Page 2 of 2
Revised 12/01/04
MATRIX CODE I )'INITIONS
200 - TRANSACTIONAL
201 RJJ
ROD
Professional Service
Agreements, Use
Agreements; General
Contract Issues
Review, negotiation and drafting of agreements such as professional services
agreements, expert consultant, use agreements and general contract issues.
202 RSR
ROD
Procurement
City contracts for goods, construction and services, including drafting, interpretation,
bid disputes, sole source and competitive processes, contractual performance
guarantees and bonds
203 ROD
RSR
Public Works;
Transportation
Review, negotiation and drafting of public works and construction related contracts,
CCNA contracts, CIP and transportation contracts/issues.
204 RJJ
RCG
KRM
Grants; Economic
Development, Brownfields
Review and drafting of grant agreements for Community Development funded social
programs and economic development activities, and City applications for grant
funding.
205 IT
RJJ
Affordable Housing Projects
Review, negotiation and drafting of purchase and sale agreements and related
financings, and deeds and other instruments relating to the use and disposal of City
real estate for affordable housing; the review and drafting of grant/loan documents
and other instruments relating to the construction of affordable housing; HUD loans.
206 DDR
Foreclosures
Non -litigation issues relating to the collection of liens, fines and administrative fees,
and related title issues.
207 ROD
ORS
Interlocal Agreements,
Development Projects
Negotiation, drafting and review of interlocal agreements and related documents for
new developments within the City.
208 ORS
Real Property
Negotiation and drafting of purchase and sale agreements and related financings,
leases, easements, license agreements, deeds and other instruments relating to the
acquisition, use and disposition of real estate by the City, other than for affordable
housing.
209 ORS
IT
Management Contracts
Negotiation and drafting of management contracts for City properties or facilities.
Page 1 of 2
Revised 12/01/04
210 ERW
ORS
License Agreements
MATRIX CODE I )INITIONS
200 - TRANSACTIONAL
Negotiation and drafting of License Agreements for the use of City properties or
facilities.
211 ROD
RJJ
Public Finance
Issues relating to the issuance of City debt, including bond issues.
212 RJJ
RCG
Information Technology
Information technology and telecommunications.
213 JHV
CRA - Bus benches/shelters
All issues.
Page 2 of 2
Revised 12/01/04
MATRIX CODE I )'INITIONS
300 - LAND USE & ENVIRONMENTAL LAW
301 VM
RSR
Historic and
Preservation
Environmental (HEP)
Compliance with Chapters 17 and 23 and the protection of the historic, environmental,
archaeological and architectural resources of the City, including tree protection.
302 EIJ
VM
Public Works &
Platting Process
Plats and related documents to ensure compliance with Chapter 177, Florida Statutes and
Chapters 54 and 55, City Code pertaining to streets and sidewalks and subdivision
regulations; general representation of Public Works department.
303 RCG
EIJ
Assisted Living
Facilities (ALF'S) and
Cafeteria/Bars
Violations of Assisted Living Facilities provisions, and provisions of City Code regulation
operation of Cafeteria/Bars.
304 VM
Neighborhood
Enhancement Team
(NET)
Issues related to Neighborhood Enhance Team (NET).
305 RSR
GKW
Planning
Comprehensive Plan and Future Land Use Map, adoption and amendments thereto;
Planning Advisory Board (PAB); Pre and Post -Commission review of legislation emanating
from PAB; Major Use Special Permits (MUSP); Urban Development Review Board
(UDRB); Urban Development Review Board (UDRB) and issues pertaining to Chapter 62,
City Code, and Articles 13-17, Zoning Ordinance.
306 GKW
RSR
Zoning
Zoning Ordinance; Pre and Post -Commission review of legislation emanating from Planning
& Zoning Department; Zoning Board; Variances, Special Exceptions, Special Permits,
Zoning Administrator interpretations and Planning Director determinations.
307 RSR
GKW
Major Use Special
Permits (MUSP)
Developments of
Regional Impact
(DRI), Development
Agreements
Review and approval of Major Use Special Permit; applications, amendments and
interpretations of development orders in connection with DRI and Development Agreement.
308 VM
EIJ
Building Codes
Florida Building Code and Building Department orders and permits.
Page 1 of 2
Revised 12/01/04
MATRIX CODE I )INITIONS
300 — LAND USE & ENVIRONMENTAL LAW
CODE
AS
e DEFINITIONS .
310 VM
Impact Fees
Impact fee ordinance and appeals of impact fees.
311 VM
RSR
Covenants
Covenants in Lieu of Unity of Title, Covenants to Run with the Land, and Unity of Title.
Page 2 of 2
Revised 12/01/04
MATRIX CODE I )'INITIONS
400 — LEGISLATION, LABOR, PERSONNEL & POLICE LEGAL
401 MJC
State and Local Legislation
Preparation, Agenda Process
Process for preparation of legislation for City Commission agenda and statutory
amendments, oversight of agenda preparation; Legistar@, election.
402 EIJ
MJC
Claims
Labor/Employment
Claims related to work place disputes or fair employment practices including
discrimination complaints under Title VII, ADEA, ADA, and alleged violations of
FMLA, FSLA or the Constitution.
403 MJC
EIJ
Labor/Employment -
General
City personnel policies and procedures, including employment, collective bargaining,
union contract administration and grievances, disciplinary matters, civil service
board, civil service board and arbitrations.
404 GKW
Police Legal Advisor
/General
Administration and operation of the Police Department; counsel to the Chief of
Police, Senior Staff; legal opinions for the Police Department; Research regarding
police operations; On -scene advice to police officers during field operations crime
scenes. Legal Bulletins; Training; dissemination of new policies and procedures.
405 GKW
MJC
Police Legal Advisor
/Liaison
Perform liaison functions with the City Attorney and Assistant City Attorneys and
the State Attorney's Office, U.S. Department of Justice and the courts. Assist
colleagues in the City Attorney's Office with matters involving the Miami Police
Department. Provide training to colleagues in the City Attorney's Office in the event
the City Attorney's Office is utilized in a large scale public safety event.
406 MJC
General Local Government
General public records, legislative review, elections, Charter, lobbying,
telecommunications, advisory boards, sunshine law, ethics, and gift law issues.
407 JOB
MJC
City Attorney Office
Administration
Office of the City Attorney personnel matters, space allocation, general office
administration.
Page 1 of 1
Revised 12/01/04
Office TTtg ltfDxTCCg
CLIENT FEEDBACK
Please circle the answer that best reflects your opinion, and add any comments or
suggestions. Return the completed survey by , to the Office
of the City Attorney, 444 SW 2'd Avenue, Suite 945, Miami, Florida 33130,
ATTN:
1. Attorney was accessible.
2. Attorney met deadlines.
(1) Strongly agree ( onwhat agree (3) No
Opinion (4) Somewh isagree 6) Strongly disagree
1
3. Communications by Attorney were '` ` 2 3 5
easy to understand and free of jargon.
4. Attorney kept us informed
about legal issues relating to our w
5. Attorney understands the busines
of my department.
6. Advice from Attorn
options and creative solu
4 5
2 3 4 5
2 3 4 5
7. Paralegal st• „ ere <- 1 2 3 4 5
professional,and knowle
8. Off e non-lega..yro 1 2 3 4 5
us, profes c, al sery
9. ow • ��� ou iyn- ct with the Office of the City Attorney (circle best answer)
daily s ekly several times a month monthly less often
10. Overall, satisfied with the services provided by the Office of the City Attorney.
yes no
11. If you are dissatisfied with the Office of the City Attorney, what is the main reason?
Page 1 of 2
Revised 12/01/04
12. Do you have any suggestions about ways we can improve service to your Department or
Agency?
13. Please identify any new areas where you want or need assistance from our Office, for
example training, establishing new programs, or analysis of new issues.
14. Other comments.
Name:
JOB/Administrative Matters/Form-Client Survey
Page 2 of 2
Revised 12/01/04
Rafael O. Diaz
Division Chief
ffic.e of fife Tity jAttrinteg
Jorge L. Fernandez
City Attorney
Julie O. Bru
Deputy City Attorney J
Maria J. Chiaro
Division Chief
Vacant
Chief Deputy
Vacant
Deputy City Attorney
Vacant
Division Chief
Transactional
Legislation, Labor, Personnel, Police
Legal, Ethics & General Government
Roland C. Galdos
Assistant City Attorney
Warren R. Bittner
Division Chief
1
Land Use &
Environmental Law
Litigation &
Appellate Practice
Christopher A. Green
Assistant City Attorney
Richard S. Otruba
Assistant City Attorney
Deanna Gross Rasco
Assistant City Attorney
Olga Ramirez-Seijas
Assistant City Attorney
Geraldine B. Hogan
Assistant City Attomey
Oscar M. Rodriguez -Fonts
Assistant City Attorney
Henry J. Hunnefeld
Assistant City Attorney
Maria J. Santovenia
Assistant City Attorney
Elsa Jaramillo-Velez
Assistant City Attorney
Rafael Suarez -Rivas
Assistant City Attorney
Robin Jones Jackson
Assistant City Attorney
Ilene Temchin
Assistant City Attorney
Charles C. Mays
Assistant City Attorney
Mimi V. Turin
Assistant City Attorney
Victoria Mendez
Assistant City Attorney
James H. Villacorta
Assistant City Attorney
Kirk R. Menendez
Assistant City Attorney
Tyrone W. Williams
Assistant City Attorney
Regine M. Monestime
Assistant City Attorney
Erica N. Wright
Assistant City Attorney
George K. Wysong
Assistant City Attorney
rev. 12-07-04
Office of the City Attorney
Attorney Experience
Total years of
Years of Service
Years of
practice in Local
with the Office of
Attorney's Name
practice
Government Law
the City Attorney
Warren Bittner
Julie O. Bru
Maria J. Chiaro
Rafael O. Diaz
Jorge L. Fernandez
Roland C. Galdos
Christpher A. Green
Deanna D. Gross-Rasco
Geraldine B. Hogan
Henry J. Hunnefeld
Robin Jones Jackson
Elsa I. Jaramillo
Charles C. Mays
Victoria Mendez
Kirk R. Menendez
Regine M. Monestime
Richard S. Otruba
Olga Ramirez-Seijas
Oscar M. Rodriguez -Fonts
Maria J. Santovenia
Rafael Suarez -Rivas
Ilene Temchin
Mimi V. Turin
James H. Villacorta
Tyrone W. Williams
Erica N. Wright
George K. Wysong, III
21
15
23
24
25
3
12
16
9
23
18
3
29
5
11
8
15
24
5
16
25
26
15
15
13
7
11
Total number of years 417
15
15
19
16
22
2
4
10
2
6
1
3
18
1
3
3
5
11
1
5
21
6
15
4
2
4
10
15
15
9
16
10
2
4
10
2
6
1
3
18
1
3
3
5
11
1
5
7
6
6
4
2
4
10
224 179
Average of years 16.04 8.62 6.88
12/3/2004
ATTORNEYS
Warren Bittner
Julie O. Bru
Maria J. Chiaro
Rafael O. Diaz
Jorge L. Fernandez
Roland C. Galdos
Christopher A. Green
Geraldine B. Hogan
Henry J. Hunnefeld
Elsa I. Jaramillo
Robin Jones Jackson
Charles C. Mays
Victoria Mendez
Kirk R. Menendez
Regine M. Monestime
Richard S. Otruba
Olga Ramirez-Seijas
Deanna D. Gross-Rasco
Oscar M. Rodriguez -Fonts
Maria J. Santovenia
Rafael Suarez -Rivas
Ilene Temchin
Mimi V. Turin
James H. Villacorta
Tyrone Williams
Erica N. Wright
George K. Wysong, III
INITIALS
WB
JOB
MJC
CITY OF MIAMI - OFFICE OF THE CITY ATTORNEY
TELEPHONE DIRECTORY
ExT. & Room LITIGATION ASSISTANTS
1813 (952) Khadijah Dean Williams
1816 (937) Daylet Diaz
1835 (941) Angela Smith
Marta Gomez -Chen
ROD 1807 (968) Monica Rodriguez
JLF 1810 (945) Bettie Rich -Vogler
RCG 1823 (923) Monica Rodriguez
CAG 1821 (942) Elena Gonzalez-Quevedo
GBH 1834 (966)
HJH 1826 (938) Ismael Rivera
EIJ 1847 (953) Deborah A. Bailey
RJJ 1853 (934) Aida Garcia
CCM 1833 (944) Rita Lagace
VM 1832 (951-1) Janette Batista
KRM 1850 (936) Elena Gonzalez-Quevedo
RMM 1862 (960) Silvia Gomez
RSO 1822 (943) Suelean Smith
ORS 1837 (967) Suelean Smith
DDR 679-6825 Zulema Leon
OMR 1886 (957) Deborah Bailey
MJS 1842 (935) Aida Garcia
RSR 1818 (956) Silvia Gomez
IT 1829 (965) Daylet Diaz
MVT 1812 (959) Tracy Osley
JHV 679-6823 Zulema Leon
TWW 1858 (955) Janette Batista
ENW 1857 (964) Ismael Rivera
GKW 579-6576 Emily Totino
EXT. & Room
1819 (940-1)
1815 (940-4)
1885 (940-7)
1844 (940-6)
1892 (940-10)
1830 (939)
1892 (940-10)
1863 (940-8)
1820 (954-1)
1841 (969-3)
1827 (954-4)
1817 (940-5)
1895 (954-3)
1828 (969-1)
1863 (940-8)
1840 (954-5)
1843 (940-11)
1843 (940-11)
679-6824
1827 (954-4)
1817 (954-6)
1840 (954-5)
1815 (940-4)
1851 (954-2)
679-6824
1828 (969-1)
1841 (969-3)
579-6576
Law Office Manager
Karen Morris 1808 (940-2)
Management Info. System
Grecia F. Ameneiro/
(Cuqui) 1805 (926)
Paralegals
Grace Carby 1831 (973-4)
Dave Condell 1891 (973-3)
Eddie L. Fields 1890 (973-1)
Ramona Gillespie 1846 (973-2)
Leiislation
Angela Smith 1885 (940-6)
Marta Gomez -Chen 1844 (940-7)
Legal Services Aides
Mario A. Perez 1836 (933)
Francisco Yaniz 1855 (933)
Andrea Castrillon 1836 (933)
Typist Clerk Il
Tracy P. Rawlins 1839 (940-9)
Receptionist
Rosa Gomez 1800 (900-1)
Library (962)
Computers (5'h Floor)
Building Security
1856
1083
1040
Physical Fitness - GYM (2"`' Floor) 2175
Conference Rooms
South Conference Rm (901)
North Conference Rm (902)
Mail/Copy/Fax Numbers
Mail Room - 971
Fax Number*
Fax/Copy Room - 949
Fax Number*
Fax/Copy Room - 970
Fax Number*
*If this number is busy, the fax will
rotate to the next available fax number
1849
1848
1801
1852
1803
1853
1802
Courtesy Phone 1883
rev 12!06104
Not Applicable.