HomeMy WebLinkAboutWright Express ServicesCONTRACT BETWEEN
FLORIDA DEPARTMENT OF MANAGEMENT SERVICES
Ir`�
Wright Express Financial Services Corporation
This Contract is by and between the State of Florida, Department of Management Senices (Department),
Division of State Purchasing (Division), an agency of the State of Florida with offices at 4050 Esplanade
Way, Tallahassee, Florida 32399-0950, and Wright Express Financial Services Corporation
(Contractor or Wright Express).
Whereas, the Contractor replied to the Division's Invitation to Negotiate JTN), No.:' 15-973-163-X —
Fuel Card Services;
Accordingly, and in consideration of the mutual promises contained in the Contract documents, the
Department and the Contractor do hereby enter into this Contract.
1.0 SUIVIl1rl4RY OF THE CONTRACTUAL SERVICES / SCOPE OF WORK
This Contract is to provide a Fleet Fuel Card Program for Vehicle Fleets owned by state
agencies and Eligible Users in the State of Florida. The Fleet Fuel Card will be built on a
Universal Platform, The Fleet Fuel Card Program will include the purchase of Fuel and
any commodity and/or service for immediate use by the Eligible User to maintain daily
operation of their vehicle fleet. Also, the Fuel Card may be used at Marinas and/or
Airports as allowed for'Marine Fleets and/or .Aircraft Fleets. The Department seeks to
improve quality and efficiency of services delivered, improve Eligible User services and
reduce cost.
2.0 DELIVERABLES
Florida Department of Transportation (FDOT) Bulk Fueling Sites
Within 45 days of contract execution, FDOT and Wright Express will develop policies
and procedures for transactions occurring at FDOT owned bulk fueling sites.
Fuel Price Mapping
WEXOnline contains a real-time fuel price mapping feature that allows fleets to see fuel
price information based on recent Wright Express cardholder transactions at accepting
merchant locations. This pricing information is fed into maps which include both
satellite and standard map views. Results are updated with the most recent Wright
Express transactions, showing you which stations have had the lowest prices in the area
of your search. No prices older than seven days are presented. Search criteria include
address, city, state, zip code, brand and PPG.
Fuel Site Mapping Mobile Application
The Fuel Site Mapping Mobile tool is a mobile application that allows users to enter into
a web enabled mobile device (i.e. Blackberry, iPhone) their current location via GPS, .zip
code or address, as well as desired fuel type and search radius. The application returns a
list of accepting merchants with address, distance fiom current location, and date and
time of the last price per gallon for that site. This application obtains results from the
Contract No.. 973-163-10-1 Page 1 of
most recent Wright Express .authorization data from accepting merchants. No prices
older than seven days are presented.
Reporting Dashboards
Wright Express will provide the Department a reporting dashboard that will show key
indicators of the program's performance. It is expected that this could include
approximately 5-10 canned reports, with the ability to conduct ad hoc reporting as
needed. Wright Express will work with the Department within the first 60 days after
.contract execution to gather requirements for these reports, and provide a date for first
delivery of these reports based on development needs and complexity.
Discount
'Wright Express will provide a discount of 145 basis points (1.45%) off all Monthly Retail
Transactions charged to a contract user's account prior to submitting the monthly invoice.
International Transactions
Discounts for international transactions shall be paid at a rate of 50% of the applicable
Discount Percentage.
Definitions
"Monthly Retail Transactions" shall mean the total amount of all purchases made using
Universal Cards at retail (not bulk or private site) locations that appear on invoices
provided to you in a calendar month. Monthly Retail Transactions shall not include: (i)
those amounts representing credits, disputed items, fees, late fees or charges posted to
your accounts (such as returned check fees, collection costs, administrative fees and
reporting fees), or (ii) any amounts posted to an account with respect to which a Card has
been reported lost or stolen. Due to billing cycle cut off dates and monthly calendar
variances invoices received by you in a given month may contain transactions from the
previous month and they may not contain all transactions that occurred during the month
in which you were invoiced.
The service deliverables above are included in the contract at no additional charge. See
Section 4.04 for additional contract deliverables.
OPTIONAL, CONTRACT PRODUCTS
The following products may be utilized as part of this contract based on the needs
identified by individual Eligible Users. Additional fes, terms and conditions may apply: .
National Roadside assistance
The Wright Express card offers national roadside assistance designed to decrease
downtime, organize and improve the administration of road services, and reduce costs.
Access to roadside assistance is free of charge (no membership required), but there is a
cost for each incident based on the services utilized.
Our program provides your drivers vath a reliable, toll-free, 24-hour, 365 day a year
provider of high-quality roadside assistance program.
ContractNo.:973-163-10-1 Page of
Services Include:
• Towing
• Mechanical first aid
• Jump start
• Tire change
• Lockout assistance
• Fuel and water delivery
Roadside Assistance transactions will be reported by vehicle. Through your reporting,
You will .be able to track your service expenses and -maintain control over fleet costs. By
using Wright Express, you'll get the benefit of pre -negotiated services rates with
contracted garages therefore eliminating the need t& search for reputable providers or
send out multiple payments at the end of the month.
N rTXSmgrtTM
WEXSAL4RTTM is a GPS wireless vehicle management system that helps customers
control fuel and maintenance costs, track driver behavior, increase productivity, and
manage risk. Utilizing GPS and wireless communications technology, Wright Express'
WEXEMARTTM gives managers real-time access to vehicle position, speed, and engine -
operating conditions, through any internet connection. Managers can configure alerts and
schedule reports that ensure drivers are where they should be, operating safely, and
vehicles are in top operating condition, using fuel efficiently.
Price Risk Management
With Pricelock's Universal Retail Price Protection program, you can be on your way to
guaranteed budget predictability and control in three simple steps:
1. Lock in protection by estimating the number of gallons of fuel at a daily price for
your area. Buy the option to purchase a specified number of gallons (minimum 42,000
per month) at a locked -in price for a specified term.
2. Swipe and pump with peace of mind. Fuel your vehicles at more than 13,000
stations nationwide for the specified period of purchase. You are protected if prices go up
beyond your option price. Enjoy the benefit of lower prices if fuel drops below the locked
option price.
3. Manage your fuel either by reviewing customized monthly statements provided by
Pricelock or by visiting Pricelock.com to manage your committed gallons, review
.historical and current market trends and gain insight into factors that may influence fuel
costs thus affecting your future purchasing decisions.
Contract No.: 973-163-10-1 Page 3 of 5
3.0 SUMMARY OF PEANALTY FOR FAILURE OF CONTRACTOR TO MEET
DELIVERALBES
See PUR 1000 Section 23 (Termination for Cause) for details.
4.0 EFFECTIVE DATE
This Contract shall begin on the last date in which it is signed by all parties, whichever is later.
5.0 EXTIRATION DATE
This Contract shall expire 5 years from the effective date of the Contract, unless cancelled earlier
in accordance with its terms.
6.0 RENEWAL
Upon mutual written agreement, the Department and the Contractor may renew the Contract for 5
additional years pursuant to the provision of PUR 1000 Section 26.
7.0 INTELLECTUAL PROPERTY
The parties do not anticipate that any intellectual property will be developed as a result of this
contract. However, any preexisting software, or other work of authorship used by Contractor, to
create a Deliverable but which exists as a work independently of the Deliverable, shall remain the
property of the Contractor.
8.0 PREFERRED PRICE
The Contractor agrees to submit to Customer at least annually an affidavit from an authorized
representative attesting that the Contractor is in compliance with the preferred pricing provision
in Section 4(b) of form PUR 1000.
9.0 TRANSITION
If, at any time, this Contract is canceled, terminated or otherwise expires; and a Contract is
subsequently executed with a firm other than the Contractor, the Contractor has the affirmative
obligation to assist in the smooth transition of Contract services to the subsequent Contractor,
including providing documents and information not otherwise protected from disclosure by law
and other reasonable requests made by the Contract Administrator.
10.0 CONTRACT DOCUMENTS
This Contract, together with the following documents, set forth the entire understanding of the
parties with respect to the subject matter. In case of conflict, the terms of this Contract shall
control. If a conflict exists among any of the documents, the documents shall have priority after
the contract document in the order Iisted:
A. ITN No.: 15-973-163-X (the solicitation document — amendments thereto tape
precedence).
B. Contractor's Response to the ITT;.
11.0 CONTRACT MANAGEINIENT
A. Contract Administrator
The Department employee who is primarily responsible for maintaining the Contract
administration file shall be as follows:
David A. Bennett
Division of State Purchasing
Department of Management Services
ContractNo.: 973-163-10-1 Pale 4 of 5
4050 Esplanade Way, Suite 360
Tallahassee, FL 32399-0950
Telephone: (850) 9214072
Fax: (850) 414-6122
E-mail: David.Beiuiett@dms.myflorida.com
The Department may appoint a different Comract Administrator, which shall not
constitute an amendment to the Contract, by sending written notice to Contractor. Any
communication to the Department relating to the Contract shall be addressed to the
Contract Administrator.
B. Contractor's Representative
Sharon Linuane, Government Account Manager Wright Express Corporation
97 Darling Avenue South Portland, Maine 04106
Telephone: (941)761-0000
Fax: (207) 523-6377
E-mail: sharon linnaneanwrightexpress.com
With a copy to:
General Counsel
Wright Express Corporation
97 Darlin'a Avenue
South Portland, Maine 04106
Telephone: (207) 523-7366
Fax: (207)523-6377
State of Florida
(Department of Management Services
4"L�=
By: LM -a13. South
Date
Wright Express Financial Services
Corporation
Signature
Kirk S. Weiler, President and CEO
Print Name
Date
Approved as to form and legality
by the Department General Counsel's Office
Date
APPROVED AS
TO FORM
Contract No.: 973-163-10-1 Page 5 of 5
Invitation to Negotiate
(Number: 15-973-163-X)
For
Fuel Card Services
ITN Issue Date: January 19, 2010
Replies Due: February 9, 2010 AT 2:00 PM EST
Contract Term: Five Years with Five Year Renewal Option
Division of State Purchasing
Department of Management Services
4050 Esplanade Way
Tallahassee, Florida 32399
TABLE OF CONTENTS
1.0 INTRODUCTION
2.0 SPECIAL INSTRUCTIONS TO RESPONDENTS
3.0 GENERAL INSTRUCTIONS TO RESPONDENTS [PUR1001 (10/06)]
4.0 STATEMENT OF WORK
5.0 SPECIAL CONDITIONS
6.0 GENERAL CONTRACT CONDITIONS [PUR1000 (10106)]
7.0 ITN QUESTIONS AND REQUIREMENTS
8.0 FORMS
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PART ONE: INTRODUCTION
1.1 PURPOSE AND SCOPE
The State of Florida, Department of Management Services (the Department), invites interested
Respondents to submit Responses in accordance with the solicitation documents. The purpose of
this solicitation is to establish a five year State Term Contract for Fuel Card Services with the
potential for a five year renewal option.
The intent is to obtain the most cost effective Fuel Card Services for the State while maximizing
the quality and level of service. The Department is seeking qualified Respondents to provide for
the purchase of Fuel and other services to maintain daily operation of Customer fleets throughout
the contract period. Qualified companies must have the capability to perfonn and complete the
services in all respects in accordance with the solicitation documents.
1.1.1 The Department anticipates awarding a contract to the responsive and responsible
Respondent whose proposal is assessed as providing the best value.
1.1.2 The Department anticipates that the resulting contract will be (i) the exclusive Fuel Card
for State agencies, and (ii) a non-exclusive Fuel Card for other Eligible Users.
1. 13 The term "Eligible Users" means (i) all 34 State agencies, (ii) all other governmental
agencies, as defined in Section 163.3164, Florida Statutes, which have a physical
presence in the State of Florida, and (iii) any independent, nonprofit college or university
located in Florida and accredited by the Southern Association of Colleges and Schools.
1.1.4 The contract shall be in effect for five (5) years from the date of execution.
1.2 HISTORY
The current State Term Contract with Comdata has an estimated annual spend of $50 million. The
current program has approximately 28,000 cards. During the calendar year of 2009, there were
approximately 176 eligible user accounts executing over 1,500,000 transactions at over 11,000
locations throughout the State. These estimated figures are provided as a historical reference of
prior activity within the State and should not be interpreted or construed as representing future
activity.
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1.3 CONTACT PERSON
The following person is the Department's SOLE point of contact from the date of release of this
TTN until selection of a successful provider.
David A. Bennett, CPPD, FCCN, PI\4P'
Project Manager
Division of State Purchasing
4050 Esplanade Way
Tallahassee, Florida 32399
Telephone: (850) 921-4072
Fax: (850) 414-6122
Email: David.Bennett(c),dms.MVFlorida.com
Questions regarding this ITN must be submitted via the Q&A Board in accordance with Section
2.5.
Any technical questions relating to the MyFloridaMarketPlace system can be directed to the
MyFloridaMarketPlace Customer Service Desk at 1-866-FLA-EPRO (1-866-352-3776)
or vendorhelirmyfloridamarketplace.coin.
1.4 TIMELINE
IT IS STRONGLY RECOMMENDED THAT YOU SUBMIT YOUR RESPONSE AS EARLY
AS POSSIBLE. YOU SHOULD ALLOW TI14IE TO RECEIVE ANY REQUESTED
ASSISTANCE AND TO RECEIVE VERIFICATION OF YOUR SUBMITTAL; WAITING
Release IT_N within the MyFloridaMarketPlace Sourcing Tool.
1/19/10
Deadline to Submit Questions vaa the Q&A d3oard wafhm the
1°126"T s
s Y
Post Answers to Questions within the MyFloridaMarketPlace Sourcing
2/02/10
Tool and the Vendor Bid System (VBS)
Responses Due wathrn the MyElondalUlarizetPlaee Sourcing Tool by/09la150
'
pin v
Evaluation Team reviews all responsive proposals
2/10-22/10
Eualuaho Teary 'meets to drscuss �Ze oases (Public' Ivleefing 1'Oan�
2t/�3Mm
x
EST 405D�spanadeVi?ay, Tallahassee,'Florida) � t ".
at
Post Notice of Intent to Negotiate on the Vendor Bid System (VBS)
2/23/10
Interview andN-6i ottation'R&A6dBegrns':
Interview and Negotiation Period Ends
4/12/10
Negohatzon Teamvleets toID�scuss Recouurended'vl�wardr (Public
4/13%I0
110amEST 405®EspTanade?ay, Tallahassee; rFlonda) x
Meefing at
N
Post Notice of Intent to Award on the Vendor Bid System (VBS)
4/20/10
e r t
Pei ;Section 3 l7 x Y
a
Contract hiward t v r
'Contract
F.ormatroiik
IT IS STRONGLY RECOMMENDED THAT YOU SUBMIT YOUR RESPONSE AS EARLY
AS POSSIBLE. YOU SHOULD ALLOW TI14IE TO RECEIVE ANY REQUESTED
ASSISTANCE AND TO RECEIVE VERIFICATION OF YOUR SUBMITTAL; WAITING
UNTIL THE LAST HOURS OF THE SOLICITATION COULD IMPACT THE TIMELY
SUBMITTAL OF YOUR RESPONSE.
DO NOT RELY ON THE "MYFLORIDAMARKETPLACE" SOURCING
TOOL'S TIME REMAINING CLOCK. THE OFFICIAL SOLICITATION
CLOSING TIME SHALL BE AS REFLECTED IN THE EVENT TIMELINE
OF THIS ITN.
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PART TWO: SPECIAL INSTRUCTIONS TO RESPONDENTS
2.1. DEFINITIONS
The definitions found in Part Three of the ITN shall apply to this Part Two.
2.2. ORDER OF PRECEDENCE
2.2.1. Respondents are encouraged to carefully review all materials contained herein and
prepare Responses accordingly. In the event any conflict exists between the Special and
General Instructions, the Special Instructions shall prevail. In the event any conflict exists
between the Special and General Conditions, the Special Conditions shall prevail.
2.2.2. All Responses are subject to the terms of the following sections of this ITN which, in
case of conflict, shall have the order of precedence listed:
a) ITN Amendments or Addenda (see Section 2.7)
b) Introduction
c) Statement of Work and Technical Specifications
d) Special Conditions
e) Special Instructions
f) General Contract Conditions (PUR 1000)
g) General Instruction to Respondents (PUR 100 1)
h) Respondent's Response
2.3. WHO MAY RESPOND
2.3.1. Each Respondent must be authorized to conduct business with the State of Florida, meet
the Technical Requirements, and possess the experience and personnel resources to
provide the service described in this ITN.
2.3.2. The Department retains the right to request additional information pertaining to the
Respondent's ability and qualifications to accomplish all services described in this ITN as
deemed necessary during the ITN or after contract award.
2.4. MYFLORIDAMARKETPLACE OVERVIEW
2.4.1. The Department uses the MyFloridaMarketPlace system (the System) to receive
Responses electronically, through the MyFloridaMarketPlace Sourcing tool.
2.4.2. MyFloridaMarketPlace Sourcing Tool Tips: When working in the Sourcing tool, be
aware of the twenty minute time-out function in the tool. This means that you should save
your work (click the SAVE button) at intervals of less than twenty minutes to ensure your
entries since you last saved are not lost.
2.4.3. Please note that clicking the SAVE button within the Sourcing tool only saves your ITN
Responses. The SAVE button does not transmit your ITN response to the State. In order
to transmit your ITN response to the State, you must click the SUBMIT button on the
SUMMARY page of the ITN response.
2.4.4. After clicking the SUBMIT button, it is the Respondent's responsibility to check any
submitted response within the Sourcing tool to verify that the response is accurately and
completely captured within the Sourcing tool. Respondents must do this while there is
sufficient time remaining in the Solicitation period so that if you discover an error, you
will have time remaining to submit a revised response.
2.4.5. To validate your response, you should do the following before the Solicitation period
ends:
a) Go to My Responses tab within Sourcing tool after you submitted your response.
b) Click on the Response ID number of your last submitted response.
c) Review Responses to make sure all Responses are complete, accurate and as you
intended to submit.
d) Minimum areas to check are:
i. Text boxes — Is your entire answer viewable?
ii. Yes/No questions — Is the displayed answer correct?
iii. All uploaded document files / scanned documents — Can you open attached
document and clearly view entire content?
iv. Required Items - Are all items completed as required within the Sourcing
tool?
2.4.6. It is strongly recommended that you submit your response as early as possible. You
should allow time to receive any requested assistance and to receive verification of your
submittal; waiting until the last hours of the solicitation could impact the timely submittal
of your response. Do not rely on the "MyFloridaMarketPlace" Sourcing tool's time
remaining clock. The official solicitation closing time shall be as reflected in the event
Timeline (Section 1.4) of this ITN.
2.4.7. Email Notification: Respondents are reminded that the Sourcing tool's email notifications
are an option provided to Respondents as a courtesy. The State of Florida is not under
any obligation and does not guarantee that Respondents will receive email notifications
concerning the posting, amendment or close of ITNs. Respondents are responsible for
checking the MyFloridaMarketPlace Sourcing tool and / or the Vendor Bid System for
information and updates concerning this ITN.
2.4.8. MFMP Sourcing Tool Training for Respondents: Respondents are strongly encouraged to
download the document titled RFP Event User Guide. Please go
to http://marketplace.m�€forida.com/veiidor/vendor—solicitation—lielp.litni and click
on RFP Event User Guide.
2.5 QUESTIONS & ANTSViTRS
Respondents shall examine this solicitation to determine if the Department's
requirements are clearly stated. If there are any requirements which are unclear or
objectionable, Respondents should submit notice to the Department using the Sourcing
tool's Q&A Board by the due date for Respondents to submit questions listed in the
Timeline. Do not contact the Project Manager or Customers directly. If the Respondent
is requesting a change in the terms of the solicitation, Respondents must do the
following:
1. Identify and describe in detail any difficulty in meeting the Department's
specifications
2. Provide a detailed justification for a change
3. Provide the recommended changes to the specifications
A Respondent's failure to request changes by the date described in the Introduction
(Section 1) of this solicitation shall be considered to constitute Respondent's acceptance
of the Department's specifications. The Department shall determine what changes to the
solicitation shall be acceptable to the Department, if any. If required, the Department
shall issue an addendum reflecting the acceptable changes to this solicitation, which shall
be posted as an addendum to the solicitation in the Sourcing tool and on the State's
Vendor Bid System in order that all Respondents shall be given the opportunity of
submitting Responses to the same specifications.
Please note that questions will NOT be answered via telephone or fax. The Department
shall post the answers to the questions via the System by the date stated on the Timeline.
Each Respondent is responsible for monitoring the System for new or changing
information. New communications will be posted within the Message Center on the
System. The Department shall not be bound by any verbal information or by any written
information that is not either contained within the solicitation documents or formally
noticed and issued by the ITN sole point of contact. Questions shall not constitute formal
protest of the specifications or of the solicitation. The formal protest process is described
in Part Three, Section 20.
2.7 AMENDMENTS OR ADDENDA TO THE ITN DOCUMENTS
The Department reserves the right to issue amendments or addenda to the solicitation.
Notice of any amendment or addenda will be posted within MyFloridaMarlcetPlace using
the message board and the Vendor Bid System. Such notice, if required, will contain the
appropriate details for identifying and/or reviewing the formal changes to the solicitation.
Each Respondent is responsible for monitoring the sites for new or changing information
concerning this solicitation.
2.8 RESERVATIONS
The Department reserves the right to reject any and all Responses received pursuant to this
Invitation to Negotiate, if the Department determines such action is in the best interest of the
State of Florida or the Department. The Department reserves the right to negotiate
concurrently or separately with competing Respondents. The Department reserves the right
to accept portions of competing Respondent's Responses and merge such portions into one
project, including the inclusion of the entity offering such portions. The Department reserves
the right to waive minor irregularities in submitted Responses.
2.9 ORAL PRESENTATION AND PROJECT MANAGEMENT
The Department reserves the right to require any Respondent to perform, prior to the selection of
Respondent(s), an operational demonstration and an oral presentation on any hardware, software or
professional services included in its Response. If the Department determines that an operational
demonstration and oral presentation are necessary, the Department shall schedule the presentation.
A written summary of the operational demonstration and oral presentation prepared by the
Respondent shall be regarded as confirmation of this requirement and shall become part of the
Respondent's response. A list of attendees and copies of the agenda and all visuals should
accompany the written summary. The inability of the Respondent to conduct the operational
demonstration and oral presentation within ten (10) days of written notification by the Department
may -result -in disqualification.
The Respondent should assign a Project Manager to this Response. The Project Manager should be
present at the operational demonstration and oral presentation. The Project Manager should be
certified by the Project Management Institute (PMI).
2.10 DISCLOSURE OF RESPONSE CONTENTS
All documentation produced as part of the Invitation to Negotiate will become the exclusive property
of the Department and may not be removed by an employee or agent of the Respondent. All
Responses will become the property of the Department and will not be returned to the Respondent.
The Department shall have the right to use any or all ideas or adaptations of the ideas presented in
any Response. Selection or rejection of a Response will not affect this right.
2.11 RESPONSE EVALUATION AND SELECTION PROCESS
A. In determining whether to select or reject a Response, the Department will consider and
evaluate all information submitted in response to this ITN, including information
presented during oral presentation, if required; and to this extent, each requirement for
solicited information is an evaluation criterion. Responses that do not contain all the
required information may be considered non-responsive and may be rejected. In its
assessment of Responses, the Department will analyze the information. submitted in
relation to the information requirements and evaluation criteria of this ITN, the applicable
provisions of the Florida Statutes, and the Florida Administrative Code, and will compare
each Response to the other Responses submitted and rank those Responses that are
responsive and responsible. The Department may then select one or more Responses for
further consideration, or may reject all _Responses.
B. Selected Respondent(s) will be invited to provide more detailed clarifications of their
Responses, to provide interactive presentations of the Responses, and to enter into
negotiations with the Department. Based on the clarifications, presentations and
negotiations, the Department will either (i) award the contract to the Respondent who
provides the best value for the Department and the State, or (ii) reject all Responses. The
Department reserves the right to negotiate concurrently or separately with competing
Respondent(s).
2.12 EVALUATION CRITERIA
Respondents will be evaluated on the basis of the information they provide under Section 7 of
this TIN. Criteria the Department will consider includes, but is not 1nnited to:
1. The extent to which the Response illustrates the Respondent's project understanding, and
prior experience (both goverrunent and non-government) for projects similar in type,
size, and complexity as the Fuel Card Services Program.
2. The Respondent's ability demonstrated through its organization, its technical and
managerial qualifications and shills, the staffing level proposed, its facilities, and other
resources available to satisfy the proposed Fuel Card Services Program.
3. Any financial incentives to the State.
Contents
1. Definitions.
2. General Instructions.
3. Electronic Submission of Responses.
4. Terms and Conditions.
5. Questions.
6. Conflict of Interest.
7. Convicted Vendors.
8. Discriminatory Vendors.
9. Respondent's Representation and Authorization.
10. Manufacturer's Name and Approved Equivalents.
11. Performance Qualifications.
12. Public Opening.
13. Electronic Posting of Notice of Intended Award.
14. Firm Response.
15. Clarifications/Revisions.
16. Minor Irregularities/Right to Reject.
17. Contract Formation.
18. Contract Overlap.
19. Public Records.
20. Protests.
21. Limitation on Vendor Contact with Agency During Solicitation Period
1. Definitions. The definitions found in s. 60A-1.001, F.A.C. shall apply to this agreement. The
following additional terms are also defined:
(a) "Buyer" means the entity that has released the solicitation. The "Buyer" may also be the
"Customer" as defined in the PUR 1000 if that entity meets the definition of both terms.
(b) "Procurement Officer" means the Buyer's contracting personnel, as identified in the
Introductory Materials.
(c) "Respondent" means the entity that submits materials to the Buyer in accordance with these
Instructions.
(d) "Response" means the material submitted by the respondent in answering the solicitation.
(e) "Timeline" means the list of critical dates and actions included in the Introductory Materials.
2. General Instructions. Potential respondents to the solicitation are encouraged to carefully
review all the materials contained herein and prepare responses accordingly.
3. Electronic Submission of Responses. Respondents are required to submit responses
electronically. For this purpose, all references herein to signatures, signing requirements, or
other required acknowledgments hereby include electronic signature by means of clicking the
"Submit Response" button (or other similar symbol or process) attached to or logically
associated with the response created by the respondent within MyFloridaMarketPlace. The
respondent agrees that the action of electronically submitting its response constitutes:
in
an electronic signature on the response, generally,
an electronic signature on any form or section specifically calling for a signature, and
an affirmative agreement to any statement contained in the solicitation that requires a
definite confirmation or acknowledgement.
4. Terms and Conditions. All responses are subject to the terns of the following sections of
this solicitation, which, in case of conflict, shall have the order of precedence listed:
• TechnicaI Specifications,
• Special Conditions and Instructions,
• Instructions to Respondents (PUR 1001),
• General Conditions (PUR 1000), and
• Introductory Materials.
The Buyer objects to and shall not consider any additional terms or conditions submitted by a
respondent, including any appearing in documents attached as part of a respondent's response.
In submitting its response, a respondent agrees that any additional terns or conditions, whether
submitted intentionally or inadvertently, shall have no force or effect. Failure to comply with
terms and conditions, including those specifying information that must be submitted with a
response, shall be grounds for rejecting a response.
5. Questions. Respondents shall address all questions regarding this solicitation to the
Procurement Officer. Questions must be submitted via the Q&A Board within
MyFloridaMarketPlace and must be RECEIVED NO LATER THAN the time and date reflected
on the Timeline. Questions shall be answered in accordance with the Timeline. All questions
submitted shall be published and answered in a manner that all respondents will be able to view.
Respondents shall not contact any other employee of the Buyer or the State for information with
respect to this solicitation. Each respondent is responsible for monitoring the
MyFloridaMarketPlace site for new or changing information. The Buyer shall not be bound by
any verbal information or by any written information that is not contained within the solicitation
documents or formally noticed and issued by the Buyer's contracting personnel. Questions to the
Procurement Officer or to any Buyer personnel shall not constitute formal protest of the
specifications or of the solicitation, a process addressed in paragraph 19 of these Instructions.
6. Conflict of Interest. This solicitation is subject to chapter 112 of the Florida Statutes.
Respondents shall disclose with their response the name of any officer, director, employee or
other agent who is also an employee of the State. Respondents shall also disclose the name of
any State employee who owns, directly or indirectly, an interest of five percent (5%) or more in
the respondent or its affiliates.
7. Convicted Vendors. A person or affiliate placed on the convicted vendor list following a
conviction fora entity- crime is. prohibited_ from doing any of the following for a period of
36 months from the date of being placed on the convicted vendor list:
• submitting a bid on a contract to provide any goods or services to a public entity;
• submitting a bid on a contract with a public entity for the construction or repair of a
public building or public work;
• submitting bids on leases of real property to a public entity;
im
• being awarded or performing work as a contractor, supplier, subcontractor, or consultant
under a contract with any public entity; and
• transacting business with any public entity in excess of the Category Two threshold
amount ($2,000) provided in section 287.017 of the Florida Statutes.
S. Discriminatory Vendors. An entity or affiliate placed on the discriminatory vendor list
pursuant to section 287.134 of the Florida Statutes may not:
• submit a bid on a contract to provide any goods or services to a public entity;
• submit a bid on a contract with a public entity for the construction or repair of a public
building or public work;
• submit bids on leases of real property to a public entity;
• be awarded or perform work as a contractor, supplier, sub -contractor, or consultant under
a contract with any public entity; or
• transact business with any public entity.
9. Respondent's Representation and Authorization. In submitting a response, each respondent
understands, represents, and acknowledges the following (if the respondent cannot so certify to
any of following, the respondent shall submit with its response a written explanation of why it
cannot do so).
• The respondent is not currently under suspension or debarment by the State or any other
G
overnmental authority.
• To the best of the knowledge of the person signing the response, the respondent, its
affiliates, subsidiaries, directors, officers, and employees are not currently under
investigation by any governmental authority and have not in the last ten (10) years been
convicted or found liable for any act prohibited by law in any jurisdiction, involving
conspiracy or collusion with respect to bidding on any public contract.
• Respondent currently has no delinquent obligations to the State, including a claim by the
State for liquidated damages under any other contract.
• The submission is made in good faith and not pursuant to any agreement or discussion
with, or inducement from, any firm or person to submit a complementary or other
noncompetitive response.
• The prices and amounts have been arrived at independently and without consultation,
communication, or agreement with any other respondent or potential respondent; neither
the prices nor amounts, actual or approximate, have been disclosed to any respondent or
potential respondent, and they will not be disclosed before the solicitation opening.
• The respondent has fully informed the Buyer in writing of all convictions of the firm, its
affiliates (as defined in section 287.133(1)(a) of the Florida Statutes), and all directors,
officers, and employees of the firm and its affiliates for violation of state or federal
antitrust laws with respect to a public contract for violation of any state or federal law
involving fraud, bribery; collusion, conspiracy- or material misrepresentation with. respect
to a public contract. This includes disclosure of the names of current employees who
were convicted of contract crimes while in the employ of another company.
• Neither the respondent nor any person associated with it in the capacity of owner, partner,
director, officer, principal, investigator, project director, manager, auditor, or position
involving the administration of federal funds:
17
o Has within the preceding three years been convicted of or had a civil judgment
rendered against them or is presently indicted for or otherwise criminally or civilly
charged for: cormnission of fraud or a criminal offense in connection with obtaining,
attempting to obtain, or performing a federal, state, or local goveimnent transaction or
public contract; violation of federal or state antitrust statutes; or commission of
embezzlement, theft, forgery, bribery, falsification or destruction of records, making
false statements, or receiving stolen property; or
o Has within a three-year period preceding this certification had one or more federal,
state, or local government contracts terminated for cause or default.
• The product offered by the respondent will confonn to the specifications without
exception.
O The respondent has read and understands the Contract terms and conditions, and the
submission is made in conformance with those terms and conditions.
o If an award is made to the respondent, the respondent agrees that it intends to be legally
bound to the Contract that is formed with the State.
m The respondent has made a diligent inquiry of its employees and agents responsible for
preparing, approving, or submitting the response, and has been advised by each of them
that he or she has not participated in any communication, consultation, discussion,
agreement, collusion, act or other conduct inconsistent with any of the statements and
representations made in the response.
o The respondent shall indemnify, defend, and hold harmless the Buyer and its employees
against any cost, damage, or expense which may be incurred or be caused by any error in
the respondent's preparation of its bid.
m All information provided by, and representations made by, the respondent are material
and important and will be relied upon by the Buyer in awarding the Contract. Any
misstatement shall be treated as fraudulent concealment from the Buyer of the true facts
relating to submission of the bid. A misrepresentation shall be punishable under law,
including, but not limited to, Chapter 817 of the Florida Statutes.
10. Manufacturer's Name and Approved Equivalents. Unless otherwise specified, any
manufacturers' names, trade names, brand names, information or catalog numbers listed in a
specification are descriptive, not restrictive. With the Buyer's prior approval, the Contractor may
provide any product that meets or exceeds the applicable specifications. The Contractor shall
demonstrate comparability, including appropriate catalog materials, literature, specifications, test
data, etc. The Buyer shall determine in its sole discretion whether a product is acceptable as an
equivalent.
11. Performance Qualifications. The Buyer reserves the right to investigate or inspect at any
time whether the product, qualifications, or facilities offered by Respondent meet the Contract
requirements. Respondent shall at all times during the Contract term remain responsive and
responsible. In determining Respondent's responsibility as a vendor, the agency shall consider
all information or evidence which is gathered or comes to the attention of the agency which
demonstrates the Respondent's capability to fully satisfy the requirements of the solicitation and
the contract.
1I
Respondent must be prepared, if requested by the Buyer, to present evidence of experience,
ability, and financial standing, as well as a statement as to plant, machinery, and capacity of the
respondent for the production, distribution, and servicing of the product bid. If the Buyer
determines that the conditions of the solicitation documents are not complied with, or that the
product proposed to be furnished does not meet the specified requirements, or that the
qualifications, financial standing, or facilities are not satisfactory, or that performance is
untimely, the Buyer znay reject the response or terminate the Contract. Respondent may be
disqualified from receiving awards if respondent, or anyone in respondent's employment, has
previously failed to perforin satisfactorily in connection with public bidding or contracts. This
paragraph shall not mean or imply that it is obligatory upon the Buyer to make an investigation
either- before or after award of the Contract, but should the Buyer elect to do so, respondent is not
relieved from fulfilling all Contract requirements.
12. Public Opening. Responses shall be opened on the date and at the location indicated on the
Timeline. Respondents may, but are not required to, attend. The Buyer may choose not to
announce prices or release other materials pursuant to s. 119.071(l)(b), Florida Statutes. Any
person requiring a special accommodation because of a disability should contact the Procurement
Officer at least five (5) workdays prior to the solicitation opening. If you are hearing or speech
impaired, please contact the Buyer by using the Florida Relay Service at (800) 955-8771 (TDD).
13. Electronic Posting of Notice of Intended Award. Based on the evaluation, on the date
indicated on the Timeline the Buyer shall electronically post a notice of intended award
at http://fcn.state.fl.us/owa vbs/owa/vbs www.main menu. If the notice of award is delayed, in
lieu of posting the notice of intended award the Buyer shall post a notice of the delay and a
revised date for posting the notice of intended award. Any person who is adversely affected by
the decision shall file with the Buyer a notice of protest within 72 hours after the electronic
posting. The Buyer shall not provide tabulations or notices of award by telephone.
14. Firm Response. The Buyer may make an award within sixty (60) days after the date of the
opening, during which period responses shall remain firm and shall not be withdrawn. If award
is not made within sixty (60) days, the response shall remain firm until either the Buyer awards
the Contract or the Buyer receives from the respondent written notice that the response is
withdrawn. Any response that expresses a shorter duration may, in the Buyer's sole discretion, be
accepted or rejected.
15. Clarifications/Revisions. Before award, the Buyer reserves the right to seek clarifications or
request any information deemed necessary for proper evaluation of submissions from all
respondents deemed eligible for Contract award. Failure to provide requested information may
result in rejection of the response.
16. Minor Irregularities/Right to Reject. The Buyer reserves the right to accept or reject any
and all bids, or separable portions thereof, and to waive any minor irregularity; technicality, or
omission if the Buyer determines that doing so will serve the State's best interests. The Buyer
may reject any response not submitted in the manner specified by the solicitation documents.
17. Contract Formation. The Buyer shall issue a notice of award, if any, to successful
respondent(s), however, no contract shall be formed between respondent and the Buyer until the
Buyer signs the Contract. The Buyer shall not be liable for any costs incurred by a respondent in
preparing or producing its response or for any work performed before the Contract is effective.
18. Contract Overlap. Respondents shall identify any products covered by this solicitation that
they are currently authorized to furnish under any state term contract. By entering into the
Contract, a Contractor authorizes the Buyer to eliminate duplication between agreements in the
manner the Buyer deems to be in its best interest.
19. Public Records. Article 1, section 24, Florida Constitution, guarantees every person access
to all public records, and Section 119.011, Florida Statutes, provides a broad definition of public
record. As such, all responses to a competitive solicitation are public records unless exempt by
law. Any respondent claiming that its response contains information that is exempt from the
public records law shall clearly segregate and mark that information and provide the specific
statutory citation for such exemption.
20. Protests. Any protest concerning this solicitation shall be made in accordance with sections
120.57(3) and 297.042(2) of the Florida Statutes and chapter 28-110 of the Florida
Administrative Code. Questions to the Procurement Officer shall not constitute formal notice of
a protest. It is the Buyer's intent to ensure that specifications are written to obtain the best value
for the State and that specifications are written to ensure competitiveness, fairness, necessity and
reasonableness in the solicitation process.
Section 120.57(3)(b), F.S. and Section 28-110.003, Fla. Admin. Code require that a notice of
protest of the solicitation documents shall be made within seventy-two hours after the posting of
the solicitation.
Section 120.57(3)(a), F.S. requires the following statement to be included in the solicitation:
"Failure to file a protest within the time prescribed in section 120.5 7(3 Florida Statutes, shall
constitute a waiver of proceedings under Chapter 120, Florida Statutes."
Section 28-110.005, Fla. Admin. Code requires the following statement to be included in the
solicitation: "Failure to file a protest within the time prescribed in Section 120.57(3), Florida
Statutes, or failure to post the bond or other security required by law within the time allowed for
filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes."
21. Limitation on Vendor Contact with Agency During Solicitation Period. Respondents to
this solicitation or persons acting on their behalf may not contact, between the release of the
solicitation and the end of the 72 -hour period following the agency posting the notice of intended
award, excluding Saturdays, Sundays, and state holidays, any employee or officer of the
executive or legislative branch concerning any aspect of this solicitation, except in writing to the
procurement officer or as provided in the solicitation documents. Violation of this provision may
be grounds for rejecting a response.
1 1
PART FOUR: STATEMENT OF WORK
4.01 DEFINITIONS
"Agency Agreement" is the established agreement between the Eligible User and the
Contractor, using this Contract.
"Fuel" shall mean any fuel product obtained through use of the Fuel Card. Fuel product shall
include all types and grades of fuel available for retail sale and used in State and Eligible User
vehicles, marine fleets, aircraft fleets and other equipment.
"Fuel Card" shall mean the card issued to State and Eligible Users for the purchase of Fuel and
Immediate Use Vehicle Accessories.
"Fuel Card Services" shall mean providing services as described in this solicitation and as
established in the Contract, if any.
"Universal Platform" shall mean a retail electronic payments network used by at least 95% of
Level 3 and Level 2 retail merchants in the State of Florida.
4.02 SCOPE OF WORK
This Contract is to provide a Fleet Fuel Card Program for Vehicle Fleets owned by state agencies
and Eligible Users in the State of Florida. The Fleet Fuel Card should be built on a Universal
Platform. The Fleet Fuel Card Program will include the purchase of Fuel and any commodity
and/or service for immediate use by the Eligible User to maintain daily operation of their vehicle
fleet. Also, the Fuel Card may be used at Marinas and/or Airports as allowed for Marine Fleets
and/or Aircraft Fleets. The Department seeks to improve quality and efficiency of services
delivered, improve Eligible User services and reduce cost.
4.03 FUEL CARD SERN7ICES MINIMUM REQUIREMENTS
Fuel Card Services will be available to all Eligible Users in the State of Florida. The Contractor
will provide a Fuel Card that is accepted at fuel locations throughout the State of Florida for the
purchase of Fuel and Immediate Use Vehicle Accessories. Services shall also include
commodities and services to be used during emergency situations as described and priced within
this contract's Emergency Plan. The Contractor will provide a detailed description of all Fuel
Card Services available to the State and Eligible Users. Services shall also include, but are not
limited to, purchasing controls, reporting options, level 3 detailed transactions, online Eligible
User access for reporting purposes and account management and billing and payment options.
At a minimum, the Contractor shall provide the following Fuel Card Services:
Fuel Card
o Issuance and shipping second day mail, by 2pm EST, of Fuel Cards to Eligible Users will
be at the Contractor's expense. This includes additional and replacement cards as
required.
o Fuel Cards will be used for the purchase of Fuel and Immediate Use Vehicle Accessories.
Eligible Users will be responsible for setting Fuel Card restrictions.
1 C
o Detailed reports will be sent with the Eligible User's invoice. The Eligible User will
define the required detail of these reports.
o Ability to issue an access number or PIN number for security purposes.
a The Fuel Card Vendor- shall provide the Eligible User's tax exempt ID number- with the
fuel card at no cost to the Fuel Card Program Eligible Users.
• Fuel Cost
o All applicable taxes will be exempt from the fuel cost. This tax exemption will be
excluded from the fuel cost and disclosed on the Eligible User's invoice.
• Immediate Use Vehicle Accessories
o Commodities may include, but are not li nited to, motor oil, transmission fluid, brake
fluid, windshield wiper blades, fuses, tires, etc. These commodities are for immediate
use on the Eligible User's vehicle at the time of purchase. These Commodities will be
charged at the Eligible User's negotiated price or at the Contractor's Fleet Management
discounted price, whichever is less. Commodity purchases outside of the State of Florida
may include applicable sales taxes.
o Services may include, but are not limited to, car washes, vehicle maintenance, vehicle
repairs, tire service, towing etc. These services must be performed on the Eligible User's
vehicle at the time of purchase. These services will be charged at the Eligible User's
negotiated price or at the Contractor's Fleet Management discounted price, whichever- is
less. Service purchases outside of the State of Florida may include applicable sales taxes.
• Eligible User Accounts
o The Contractor shall provide an on-line Account Management system to Eligible Users.
These accounts shall be accessible on-line for day to day management and reporting
purposes.
o The Contractor shall provide Account Management Software and training to each
Eligible User. This software shall have the same functionality for all Eligible Users and
should interface with the Contractor's on-line system.
o If deemed necessary by the State, the Contractor shall provide programming, at no charge
to the State, for interfacing with the State's accounting system. Currently, the State is
using a legacy system called FLAIR.
o Other Eliaible Users will negotiate interface programming, to provide compatibility with
their accounting system, with the Contractor as required.
o The Contractor shall have an Eligible User service center that has full account
management services available between the hours of 7 a.m. and 6 p.m. EST. Monday
through Friday except for State holidays.
o The Contractor shall have at least one Account Representative assigned to the State for
the management of the Contract.
1 '7
• Fuel Card Reader Equipment at State and Eligible User Sites
o Installation of all equipment with Fuel Card reader capability will be at the request of the
State or EIigible User, the cost of which shall be mutually agreed upon between the
Eligible User and Contractor.
o The Fuel Card reader shall capture Fuel purchase data in the same manner as a Retailer.
o The Contractor will be responsible for providing all equipment maintenance and software
updates as required. The Eligible User will be responsible for providing all electrical
connections and data transmission lines as required.
• Optional Fuel Product Management at State and Eligible User Sites
Upon mutual agreement between the contract user and Contractor, the Contractor may
provide fuel product management at State and Eligible User sites. The cost for this service
shall be mutually agreed upon between the Eligible User and Contractor. The site shall be
those for which Fuel Card reader capabilities equipment has been installed. This includes,
but is not limited to, the monitoring of Fuel levels, ordering and/or delivering Fuel, etc. This
service also includes the use of equipment and tools, and all services and responsibilities
prescribed or implied which are necessary for the complete performance by the Contractor of
its obligations under the Contract. State and Eligible Users will not be charged for Fuel
stored at these sites. State and Eligible Users will only be charged for Fuel dispensed into
their Vehicle Fleet.
4.04 CONTRACT DELIVERABLES
Emergency Plan
Within thirty days of contract seeing, the Contractor and the State shall jointly develop an
Emergency Plan. The Fuel Card Services Contract allows for the purchase of commodities and
services that are necessary to execute the Emergency Plan. These purchases shall include the use
of equipment and tools, and all services and responsibilities prescribed or implied which are
necessary for the complete performance by the Contractor of its obligations under the
Emergency Plan. This Plan shall include but not be limited to:
• Cormnodities and services available to Eligible Users during emergencies.
• An assessment of risks
• Operational assignments (Who does what, when and how)
• Procedures for Emergency notification (How do we tell people there's a problem?)
• Procedures for activation in the event of an emergency situation in order to protect and/or
recover critical assets and functions.
• Procedures for Emergency Plan testing
• Procedures for an annual review, updating, altering and re -writing that results in a
document that is fully functional and operational.
19
Project Management Professional Certification
Within fifteen days of contract signing, the Fuel Card Vendor shall have a certified Project
Management Professional (PMP) leading the implementation of the State's Fuel Card Program.
This certification should be obtained through the Project Management Institute (PMI).
Implementation Plan
Within the first forty-five days of contract signing, the Fuel Card Vendor and the State shall jointly
develop a detailed Implementation Plan. This Plan shall include but not be limited to:
1. Development of a critical path for the project
2. Determining Start and Completion Dates
3. Development of goals
4. Development of objectives for each goal
5. Development of activities for each objective
6. Determining individuals responsible for each activity
7. Development of timelines for each activity
8. Development of a list of potential barriers and a plan to overcome them.
Training Pian (Instructor led, online and train the trainer)
Within ninety days of contract signing, the Fuel Card Vendor and the State shall jointly develop
a Training Plan. This Plan shall provide for but not be limited to:
1. Defining the purpose of the training and target audience
2. Determining participants' needs (Instructor led, Online, and Train the trainer)
3. Defining training goals and objectives
4. Outlining training content
5. Develop instructional activities
6. Prepare the written training design
7. Prepare participant evaluation form(s)
8. Determine follow-up activities for the event
Marketing,/Outreach Plan (to include other Eligible Users)
Within the first ninety days of contract signing, the Fuel Card Vendor and the State shall jointly
develop a detailed a MarketinglOutreach Plan to all Eligible Users of the Fuel Card Contract.
Conference Room Pilot (requirements gathering)
Before any agency is brought into the new Fuel Card Program, the Fuel Card Vendor and the
State shall develop and execute a Conference Room Pilot. Conference Room Pilot shall be
defined as a period of four 1 -day working sessions, or other schedule as agreed, the purpose of
which is to review and refine the proposed business processes. During the Conference Room
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Pilot fleet card, purchasing and accounting representatives from various State agencies will be
invited to review and continent upon the proposed processes.
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7n
PART FIVE: SPECIAL CONDITIONS
5.1 CONFIDENTI_ALITY
5.1.1 Any infonnation relating to the products, customers, business, marketing plans and
policies of the State or its affiliates, supplied to Contractor by or at the direction of the
State or acquired by Contractor in the course ofproviding services to the State, or
developed by Contractor in carrying out Contractor's duties under the Contract, must be
deemed to be confidential and proprietary information of the State and the exclusive
property of the State.
5.12 Notwithstanding any provisions to the contrary, the parties shall not be required to
disclose to the public any materials protected by law and disclosure of any confidential
information received by the State of Florida will be governed by the provisions of the
Florida Public Records Act, Chapter 119, Florida Statutes and exceptions thereto.
5.1.3 Contractor shall not sell or distribute a list of participating Eligible Users, State Agencies
or their cardholders, their addresses, card account numbers or any other information to
any person, firm, account, or other party for any purpose. This is absolutely prohibited
and considered confidential information.
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:PART SIX 'P,UR 10,00„ GENERALCON14A04.CONDT00
Contents
1. Definitions.
2. Purchase Orders.
3. Product Version.
4. Price Changes Applicable only to Term Contracts.
5. Additional Quantities.
6. Packaging.
7. Inspection at Contractor's Site.
S. Safety Standards.
9. Americans with Disabilities Act.
10. Literature.
11. Transportation and Delivery.
12. Installation.
13. Risk of Loss.
14. Transaction Fee.
15. Invoicing and Payment.
16. Taxes.
17. Governmental Restrictions.
18. Lobbying and Integrity.
19. Indemnification.
20. Limitation of Liability.
21. Suspension of Work.
22. Termination for Convenience.
23. Termination for Cause.
24. Force Majeure, Notice of Delay, and No Damages for Delay.
25. Changes.
26. Renewal.
27. Purchase Order Duration.
28. Advertising,
29. Assignment.
30. Antitrust Assignment
31. Dispute Resolution.
32. Employees, Subcontractors, and Agents.
33. Security and Confidentiality.
34. Contractor Employees, Subcontractors, and Other Agents.
35. Insurance Requirements.
36. Warranty of Authority.
37. Warranty of Ability to Perform.
38. Notices.
39. Leases and Installment Purchases.
40. Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE).
41. Products Available from the Blind or Other Handicapped.
42. Modification of Terns.
43. Cooperative Purchasing.
44. Waiver.
45. Annual Appropriations.
46. Execution in Counterparts.
47. Severability.
1. Definitions. The definitions contained in s. 60A-1.001, F.A.C. shall apply to this agreement.
The following additional terms are also defined:
(a) "Contract" means the legally enforceable agreement that results from a successful
solicitation. The parties to the Contract will be the Customer and Contractor.
(b) "Customer" means the State agency or other entity identified in a contract as the party to
receive commodities or contractual services pursuant to a contract or that orders commodities or
contractual services via purchase order or other contractual instrument from the Contractor under
the Contract. The "Customer" may also be the `Buyer" as defined in the PUR 1001 if it meets
the definition of both terms.
(c) "Product" means any deliverable under the Contract, which may include commodities,
services, technology or software.
(d) "Purchase order" means the form or format a Customer uses to make a purchase under the
Contract (e.g., a formal written purchase order, electronic purchase order, procurement card,
contract or other authorized means).
2. Purchase Orders. In contracts where commodities or services are ordered by the Customer
via purchase order, Contractor shall not deliver or furnish products until a Customer transmits a
purchase order. All purchase orders shall bear the Contract or solicitation number, shall be
placed by the Customer directly with the Contractor, and shall be deemed to incorporate by
reference the Contract and solicitation terms and conditions. Any discrepancy between the
Contract terms and the terms stated on the Contractor's order form, confirmation, or
acknowledgement shall be resolved in favor of terms most favorable to the Customer. A
purchase order for services within the ambit of section 287.058(1) of the Florida Statutes shall be
deemed to incorporate by reference the requirements of subparagraphs (a) through (f) thereof.
Customers shall designate a contract manager and a contract administrator as required by
subsections 287.057(15) and (16) of the Florida Statutes.
3. Product Version. Purchase orders shall be deemed to reference a manufacturer's most
recently release model or version of the product at the time of the order, unless the Customer
specifically requests in writing an earlier model or version and the contractor is willing to
provide such model or version.
4. Price Changes Applicable only to Term Contracts. If this is a tern contract for
commodities or services, the following provisions apply.
r).
(a) Ouantitv Discounts. Contractors are urged to offer additional discounts for one time delivery
of large single orders. Customers should seek to negotiate additional price concessions on
quantity purchases of any products offered under- the Contract. State Customers shall document
thein files accordingly.
(b) Best Pricing Offer. During the Contract term, if the Customer becomes aware of better
pricing offered by the Contractor for substantially the same or a smaller quantity of a product
outside the Contract, but upon the same or similar terms of the Contract, then at the discretion of
the Customer the price under the Contract shall be immediately reduced to the lower price.
(c) Sales Promotions. In addition to decreasing prices for the balance of the Contract term due to
a change in market conditions, a Contractor may conduct sales promotions involving price
reductions for a specified lesser period. A Contractor shall submit to the Contract Specialist
documentation identifying the proposed (1) starting and ending dates of the promotion, (2)
products involved, and (3) promotional prices compared to then -authorized prices. Promotional
prices shall be available to all Customers. Upon approval, the Contractor shall provide
conspicuous notice of the promotion.
(d) Trade -In. Customers may trade-in equipment when making purchases from the Contract. A
trade-in shall be negotiated between the Customer and the Contractor. Customers are obligated
to actively seek current fair market value when trading equipment, and to keep accurate records
of the process. For State agencies, it may be necessary to provide documentation to the
Department of Financial Services and to the agency property custodian pursuant to Chapter 273,
F. S.
(e) Equitable Adjustment. The Customer may, in its sole discretion, make an equitable
adjustment in the Contract terms or pricing if pricing or availability of supply is affected by
extreme and unforeseen volatility in the marketplace, that is, by circumstances that satisfy all the
following criteria: (1) the volatility is due to causes wholly beyond the Contractor's control, (2)
the volatility affects the marketplace or industry, not just the particular Contract source of
supply, (3) the effect on pricing or availability of supply is substantial, and (4) the volatility so
affects the Contractor that continued performance of the Contract would result in a substantial
loss.
5. Additional Quantities. For a period not exceeding ninety (90) days from the date of
solicitation award, the Customer reserves the right to acquire additional quantities up to the
amount shown on the solicitation but not to exceed the threshold for Category Two at the prices
submitted in the response to the solicitation.
6. Packaging. Tangible product shall be securely and properly packed for shipment, storage,
and stocking in appropriate, clearly labeled, shipping containers and according to accepted
comurnercial practice, without extra charge for packing materials, cases, or other types of
containers. All containers and packaging shall become and remain Customer's property.
Oa
7. Inspection at Contractor's Site. The Customer reserves the right to inspect, at any
reasonable time with prior notice, the equipment or product or plant or other facilities of a
Contractor to assess conformity with Contract requirements and to determine whether they are
adequate and suitable for proper and effective Contract performance.
S. Safety Standards. All manufactured items and fabricated assemblies subject to operation
under pressure, operation by connection to an electric source, or operation involving connection
to a manufactured, natural, or LP gas source shall be constructed and approved in a manner
acceptable to the appropriate State inspector. Acceptability customarily requires, at a minimum,
identification marking of the appropriate safety standard organization, where such approvals of
listings have been established for the type of device offered and furnished, for example: the
American Society of Mechanical Engineers for pressure vessels; the Underwriters Laboratories
and/or National Electrical Manufacturers' Association for electrically operated assemblies; and
the American Gas Association for gas-operated assemblies. In addition, all items furnished shall
meet all applicable requirements of the Occupational Safety and Health Act and state and .federal
requirements relating to clean air and water pollution.
9. Americans with Disabilities Act. Contractors should identify any products that may be used
or adapted for use by visually, hearing, or other physically impaired individuals.
10. Literature. Upon request, the Contractor shall furnish literature reasonably related to the
product offered, for example, user manuals, price schedules, catalogs, descriptive brochures, etc.
11. Transportation and Delivery. Prices shall include all charges for packing, handling,
freight, distribution, and inside delivery. Transportation of goods shall be FOB Destination to
any point within thirty (30) days after the Customer places an Order. A Contractor, within five
(5) days after receiving a purchase order, shall notify the Customer of any potential delivery
delays. Evidence of inability or .intentional delays shall be cause for Contract cancellation and
Contractor suspension.
12. Installation. Where installation is required, Contractor shall be responsible for placing and
installing the product in the required locations at no additional charge, unless otherwise
designated on the Contract or purchase order. Contractor's authorized product and price list
shall clearly and separately identify any additional installation charges. All materials used in the
installation shall be of good quality and shall be free of defects that would diminish the
appearance of the product or render it structurally or operationally unsound. Installation includes
the furnishing of any equipment, rigging, and materials required to install or replace the product
in the proper location. 'Contractor shall protect the site from damage and shall repair damages or
injury caused during installation by Contractor or its employees or agents. If any alteration,
dismantling, excavation, etc., is required to achieve installation, the Contractor shall promptly
restore the structure or site to its original condition. Contractor shall perform installation work
so as to cause the least inconvenience and interference -with Customers and with proper
consideration of others on site. Upon completion of the installation, the location and surrounding
area of work shall be left clean and in a neat and unobstructed condition, with everything in
satisfactory repair and order.
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13. Risk of Loss. Matters of inspection and acceptance are addressed in s. 215.422, F.S. Until
acceptance, risk of loss or damage shall remain with the Contractor. The Contractor shall be
responsible for filing, processing, and collecting all damage claims. To assist the Contractor
with damage claims, the Customer shall: record any evidence of visible damage on all copies of
the delivering carrier's Bill of Lading; report damages to the carrier and the Contractor; and
provide the Contractor with a copy of the carrier's Bill of Lading and damage inspection report.
When a Customer rejects a product, Contractor shall remove it from the premises within ten days
after notification or rejection. Upon rejection notification, the risk of loss of rejected or non-
conforming product shall remain with the Contractor. Rejected product not removed by the
Contractor within ten days shall be deemed abandoned by the Contractor, and the Customer shall
have the right to dispose of it as its own property. Contractor shall reimburse the Customer for
costs and expenses incurred in storing or effecting removal or disposition of rejected product.
14. Transaction Fee. The State of Florida has instituted MyFloridaMarketPlace, a statewide
eProcurement System ("System"). Pursuant to section 287.057(23), Florida Statutes (2002), all
payments shall be assessed a Transaction Fee of one percent (1.0%), which the Contractor shall
pay to the State, unless exempt pursuant to 60A-1.032, F.A.C.
For payments within the State accounting system (FLAIR or its successor), the Transaction Fee
shall, when possible, be automatically deducted from payments to, the Contractor. If automatic
deduction is not possible, the Contractor shall pay the Transaction Fee pursuant to Rule 60A-
1.031(2), F.A.C. By submission of these reports and corresponding payments, Contractor
certifies their correctness. All such reports and payments shall be subject to audit by the State or
its designee.
Contractor shall receive a credit for any Transaction Fee paid by the Contractor for the purchase
of any item(s) if such item(s) are returned to the Contractor through no fault, act, or omission of
the Contractor. Notwithstanding the foregoing, a Transaction Fee is non-refundable when an
item is rejected or returned, or declined, due to the Contractor's failure to perforin or comply
with specifications or requirements of the agreement.
Failure to comply with these requirements shall constitute grounds for declaring the Contractor
in default and recovering reprocurement costs from the Contractor in addition to all outstanding
fees. CONTRACTORS DELINQUENT IN PAYING TRANSACTION FEES MAY BE
SUBJECT TO BEING REMOVED FROM THE DEPARTMENT OF MANAGEMENT
SERVICES' VENDOR LIST AS PROVIDED IN RULE 60A-1.006, F.A.C.
15. Invoicing and Payment. Invoices shall contain the Contract number, purchase order number
if applicable, and the appropriate vendor identification number. The State may require any other
information from the Contractor that the State deems necessary to verify any purchase order
placed under the Contract.
At the State's option, Contractors may be required to invoice electronically pursuant to
guidelines of the Department of Management Services. Current guidelines require that
Contractor -supply electronic invoices .in lieu of paper-based invoices .for those .transactions
processed through the system. Electronic invoices shall be submitted to the Customer through the
Ariba Supplier Network (ASN) in one of the following mechanisms — EDI 810, eXML, or web -
based invoice entry within the ASN.
0A
Payment shall be made in accordance with sections 215.422 and 287.0585 of the Florida
Statutes, which govern time limits for payment of invoices. Invoices that must be returned to a
Contractor due to preparation errors will result in a delay in payment. Contractors may call
(850) 413-7269 Monday through Friday to inquire about the status of payments by State
Agencies. The Customer is responsible for all payments under the Contract. A Customer's
failure to pay, or delay in payment, shall not constitute a breach of the Contract and shall not
relieve the Contractor of its obligations to the Department or to other Customers.
16. Taxes. The State does not pay Federal excise or sales taxes on direct purchases of tangible
personal property. The State will not pay for any personal property taxes levied on the
Contractor or for any taxes levied on employees' wages. Any exceptions to this paragraph shall
be explicitly noted by the Customer in the special contract conditions section of the solicitation
or in the Contract or purchase order.
17. Governmental Restrictions. If the Contractor believes that any governmental restrictions
have been imposed that require alteration of the material, quality, workmanship or performance
of the products offered under the Contract, the Contractor shall immediately notify the Customer
in writing, indicating the specific restriction. The Customer reserves the right and the complete
discretion to accept any such alteration or to cancel the Contract at no further expense to the
Customer.
18. Lobbying and Integrity. Customers shall ensure compliance with Section 11.062, FS and
Section 216.347, FS.The Contractor shall not, in connection with this or any other agreement
with the State, directly or indirectly (1) offer, confer, or agree to confer any pecuniary benefit on
anyone as consideration for any State officer or employee's decision, opinion, recommendation,
vote, other exercise of discretion, or violation of a known legal duty, or (2) offer, give, or agree
to give to anyone any gratuity for the benefit of, or at the direction or request of, any State officer
or employee. For purposes of clause (2), "gratuity" means any payment of more than nominal
monetary value in the form of cash, travel, entertainment, gifts, meals, lodging, loans,
subscriptions; advances, deposits of money, services, employment, or contracts of any kind.
Upon request of the Customer's Inspector General, or other authorized State official, the
Contractor shall provide any type of information the Inspector General deems relevant to the
Contractor's integrity or responsibility. Such information may include, but shall not be limited
to, the Contractor's business or financial records, documents, or files of any type or form that
refer to or relate to the Contract. The Contractor shall retain such records for the longer of (1)
three years after the expiration of the Contract or (2) the period required by the General Records
Schedules maintained by the Florida Department of State (available
at: http//dlis.dos.state.fl.us/barn/Lenscheduleshensebed.htm). The Contractor agrees to
reimburse the State for the reasonable costs of investigation incurred by the Inspector General or
other authorized State official for investigations of the Contractor's compliance with the terms of
this or any other agreement between the Contractor and the State which results in the suspension
or debarment of the Contractor. Such costs shall include, but shall not be limited to: salaries of
investigators, including overtime; travel and lodging expenses; and expert witness and
documentary fees. The Contractor shall not be responsible for any costs of investigations that do
not result in the Contractor's suspension or debarment.
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19. Indemnification. The Contractor shall be fully liable for the actions of its agents,
employees, partners, or subcontractors and shall fully indemnify, defend, and hold harmless the
State and Customers, and their officers, agents, and employees, from suits, actions, damages, and
costs of every name and description, including attorneys' fees, arising from or relating to
personal injury and damage to real or personal tangible property alleged to be caused in whole or
in part by Contractor, its agents, employees, partners, or subcontractors, provided, however, that
the Contractor shall not indemnify for that portion of any loss or damages proximately caused by
the negligent act or omission of the State or a Customer.
Further, the Contractor shall fully indemnify, defend, and hold harmless the State and
Customers from any suits, actions, damages, and costs of every naive and description, including
attorneys' fees, arising from or relating to violation or infringement of a trademark, copyright,
patent, trade secret or intellectual property right, provided, however, that the foregoing obligation
shall not apply to a Customer's misuse or modification of Contractor's products or a Customer's
operation or use of Contractor's products in a manner not contemplated by the Contract or the
purchase order. If any product is the subject of an infringement suit, or in the Contractor's
opinion is likely to become the subject of such a suit, the Contractor may at its sole expense
procure for the Customer the right to continue using the product or to modify it to become non -
infringing. If the Contractor is not reasonably able to modify or otherwise secure the Customer
the right to continue using the product, the Contractor shall remove the product and refund the
Customer the amounts paid in excess of a reasonable rental for past use. The customer shall not
be liable for any royalties.
The Contractor's obligations under the preceding two paragraphs with respect to any legal action
are contingent upon the State or Customer giving the Contractor (1) written notice of any action
or threatened action, (2) the opportunity to take over and settle or defend any such action at
Contractor's sole expense, and (3) assistance in defending the action at Contractor's sole
expense. The Contractor shall not be liable for any cost, expense, or compromise incurred or
made by the State or Customer in any legal action without the Contractor's prior written consent,
which shall not be unreasonably withheld.
20. Limitation of Liability. For all claims against the Contractor under any contract or purchase
order, and regardless of the basis on which the claim is made, the Contractor's liability under a
contract or purchase order for direct damages shall be limited to the greater of $100,000, the
dollar amount of the contract or purchase order, or two times the charges rendered by the
Contractor under the purchase order. This limitation shall not apply to clainns arising under the
Indemnity paragraph contain in this agreement.
Unless otherwise specifically enumerated in the Contract or in the purchase order, no party shall
be liable to another for special, indirect, punitive, or consequential damages, including lost data
or records (unless the contract or purchase order requires the Contractor to back-up data or
records), even if the party has been advised that -such damages are possible. No party shall be
liable for lost profits, lost revenue, or lost institutional operating savings. The State and
Customer may, in addition to other remedies available to them at law or equity and upon notice
to the Contractor, retain such monies from amounts due Contractor as may be necessary to
satisfy any claim for damages, penalties, costs and the like asserted by or against them. The
2R
State may set off any liability or other obligation of the Contractor or its affiliates to the State
against any payments due the Contractor under any contract with the State.
21. Suspension of Work. The Customer may in its sole discretion suspend any or all activities
under the Contract or purchase order, at any time, when in the best interests of the State to do so.
The Customer shall provide the Contractor written notice outlining the particulars of suspension.
Examples of the reason for suspension include, but are not limited to, budgetary constraints,
declaration of emergency, or other such circumstances. After receiving a suspension notice, the
Contractor shall comply with the notice and shall not accept any purchase orders. Within ninety
days, or any longer period agreed to by the Contractor, the Customer shall either (1) issue a
notice authorizing resumption of work, at which time activity shall resume, or (2) tenninate the
Contract or purchase order. Suspension of work shall not entitle the Contractor to any additional
compensation.
22. Termination for Convenience. The Customer, by written notice to the Contractor, may
terminate the Contract in whole or in part when the Customer determines in its sole discretion
that it is in the State's interest to do so. The Contractor shall not furnish any product after it
receives the notice of termination, except as necessary to complete the continued portion of the
Contract, if any. The Contractor shall not be entitled to recover any cancellation charges or lost
profits.
23. Termination for Cause. The Customer may terminate the Contract if the Contractor fails to
(1) deliver the product within the time specified in the Contract or any extension, (2) maintain
adequate progress, thus endangering performance of the Contract, (3) honor any term of the
Contract, or (4) abide by any statutory, regulatory, or licensing requirement. Rule 60A-1.006(3),
F.A.C., governs the procedure and consequences of default. The Contractor shall continue work
on any work not terminated. Except for defaults of subcontractors at any tier, the Contractor
shall not be liable for any excess costs if the failure to perforin the Contract arises from events
completely beyond the control, and without the fault or negligence, of the Contractor. If the
failure to perform is caused by the default of a subcontractor at any tier, and if the cause of the
default is completely beyond the control of both the Contractor and the subcontractor, and
without the fault or negligence of either, the Contractor shall not be liable for any excess costs
for failure to perform, unless the subcontracted products were obtainable from other sources in
sufficient time for the Contractor to meet the required delivery schedule. If, after tennination, it
is determined that the Contractor was not in default, or that the default was excusable, the rights
and obligations of the parties shall be the same as if the termination had been issued for the
convenience of the Customer. The rights and remedies of the Customer in this clause are in
addition to any other rights and remedies provided by law or under the Contract.
24. Force Majeure, Notice of Delay, and No Damages for Delay. The Contractor shall not be
responsible for delay resulting from its failure to perforin if neither the fault nor the negligence
of the -Contractor or its employees or agents contributed to -the delay and the delay is due directly
to acts of God, wars, acts of public enemies, strikes, funs, floods, or other similar cause wholly
beyond the Contractor's control, or for any of the foregoing that affect subcontractors or
suppliers if no alternate source of supply is available to the Contractor. In case of any delay the
Contractor believes is excusable, the Contractor shall notify the Customer in writing of the delay
29
or potential delay and describe the cause of the delay either (1) within ten (10) days after the
cause that creates or will create the delay first arose, if the Contractor could reasonably foresee
that a delay could occur- as a result, or (2) if delay is not reasonably foreseeable, within five (5)
days after the date the Contractor first had reason to believe that a delay could result. THE
FOREGOING SHALL CONSTITUTE THE CONTRACTOR'S SOLE REMEDY OR
EXCUSE VVITH RESPECT TO DELAY. Providing notice in strict accordance with this
paragraph is a condition precedent to such remedy. No claim for damages, other than for an
extension of time, shall be asserted against the Customer. The Contractor shall not be entitled to
an increase in the Contract price or payment of any kind from the Customer for direct, indirect,
consequential, impact or other costs, expenses or damages, including but not limited to costs of
acceleration or inefficiency, arising because of delay, disruption, interference, or hindrance from
any cause whatsoever. If performance is suspended or delayed, in whole or in part, due to any of
the causes described in this paragraph, after the causes have ceased to exist the Contractor shall
perform at no increased cost, unless the Customer determines, in its sole discretion, that the delay
will significantly impair the value of the Contract to the State or to Customers, in which case the
Customer may (1) accept allocated performance or deliveries from the Contractor, provided that
the Contractor grants preferential treatment to Customers with respect to products subjected to
allocation, or (2) purchase from other sources (without recourse to and by the Contractor for the
related costs and expenses) to replace all or part of the products that are the subject of the delay,
which purchases may be deducted from the Contract quantity, or (3) terminate the Contract in
whole or in part.
25. Chanaes. The Customer may unilaterally require, by written order, changes altering, adding
to, or deducting from the Contract specifications, provided that such changes are within the
general scope of the Contract. The Customer may make an equitable adjustment in the Contract
price or delivery date if the change affects the cost or time of performance. Such equitable
adjustments require the written consent of the Contractor, which shall not be unreasonably
withheld. If unusual quantity requirements arise, the Customer may solicit separate bids to
satisfy them.
26. Renewal. Upon mutual agreement, the Customer and the Contractor may renew the Contract,
in whole or in part, for a period that may not exceed 3 years or the term of the contract,
whichever period is longer. Any renewal shall specify the renewal price, as set forth in the
solicitation response. The renewal must be in writing and signed by both parties, and is
contingent upon satisfactory performance evaluations and subject to availability of funds.
27. Purchase Order Duration. Purchase orders issued pursuant to a state term or agency
contract must be received by the Contractor no later than close of business on the last day of the
contract's term to be considered timely. The Contractor is obliged to fill those orders in
accordance with the contract's terms and conditions. Purchase orders received by the contractor
after close of business on the last day of the state teen or agency contract's term shall be
considered void. -
Purchase orders for a one-time delivery of conunodities or performance of contractual services
shall be valid through the performance by the Contractor, and all terns and conditions of the
10
state term or agency contract shall apply to the single delivery/performance, and shall survive the
termination of the Contract.
Contractors are required to accept purchase orders specifying delivery schedules exceeding the
contracted schedule even when such extended delivery will occur after expiration of the state
term or agency contract. For example, if a state term contract calls for delivery 30 days after
receipt of order (ARO), and an order specifies delivery will occur both in excess of 30 days ARO
and after expiration of the state term contract, the Contractor will accept the order. However, if
the Contractor expressly and in writing notifies the ordering office within ten (10) calendar days
of receipt of the purchase order that Contractor will not accept the extended delivery terms
beyond the expiration of the state term contract, then the purchase order will either be amended
in writing by the ordering entity within ten (10) calendar days of receipt of the contractor's
notice to reflect the state term contract delivery schedule, or it shall be considered withdrawn.
The duration of purchase orders for recurring deliveries of commodities or performance of
services shall not exceed the expiration of the state term or agency contract by more than twelve
months. However, if an extended pricing .plan offered in the state term or agency contract is
selected by the ordering entity, the contract terms on pricing plans and renewals shall govern the
maximum duration of purchase orders reflecting such pricing plans and renewals.
Timely purchase orders shall be valid through their specified term and performance by the
Contractor, and all terms and conditions of the state term or agency contract shall apply to the
recurring delivery/performance as provided herein, and shall survive the termination of the
Contract.
Ordering offices shall not renew a purchase order issued pursuant to a state term or agency
contract if the underlying contract expires prior to the effective date of the renewal.
28. Advertising. Subject to Chapter 119, Florida Statutes, the Contractor shall not publicly
disseminate any information concerning the Contract without prior written approval from the
Customer, including, but not limited to mentioning the Contract in a press release or other
promotional material, identifying the Customer or the State as a reference, or otherwise linking
the Contractor's name and either a description of the Contract or the name of the State or the
Customer in any material published, either in print or electronically, to any entity that is not a
party to Contract, except potential or actual authorized distributors, dealers, resellers, or service
representative.
29. Assignment. The Contractor shall not sell, assign or transfer any of its rights, duties or
obligations under the Contract, or under any purchase order issued pursuant to the Contract,
without the prior written consent of the Customer. In the event of any assignment, the Contractor
remains secondarily liable for performance of the contract, unless the Customer expressly waives
such secondary- liability. The Customer may assign the Contract with prior written notice to
Contractor of its intent to do so.
30, Antitrust Assignment. The Contractor and the State of Florida recognize that in actual
econormic practice, overcharges resulting from antitrust violations are in fact usually borne by the
31
State of Florida. Therefore, the contractor hereby assigns to the State of Florida any and all
claims for such overcharges as to goods, materials or services purchased in connection with the
Contract.
31. Dispute Resolution. Any dispute concernimgperformance of the Contract shall be decided
by the Customer's designated contract manager, who shall reduce the decision to writing and
serve a copy on the Contractor. The decision shall be final and conclusive unless within twenty
one (21) days from the date of receipt, the Contractor files with the Customer a petition for
administrative hearing. The Customer's decision on the petition shall be final, subject to the
Contractor's right to review pursuant to Chapter 120 of the Florida Statutes. Exhaustion of
administrative remedies is an absolute condition precedent to the Contractor's ability to pursue
any other form of dispute resolution; provided, however, that the parties may employ the
alternative dispute resolution procedures outlined in Chapter 120.
Without limiting the foregoing, the exclusive venue of any legal or equitable action that arises
out of or relates to the Contract shall be the appropriate state court in Leon County, Florida; in
any such action, Florida law shall apply and the parties waive any right to jury trial.
32. Employees, Subcontractors, and Agents. All Contractor employees, subcontractors, or
agents performing work under the Contract shall be properly trained technicians who meet or
exceed any specified training qualifications. Upon request, Contractor shall furnish a copy of
technical certification or other proof of qualification. All employees, subcontractors, or agents
performing work under the Contract must comply with all security and administrative
requirements of the Customer and shall comply with all controlling laws and regulations relevant
to the services they are providing under the Contract. The State may conduct, and the Contractor
shall cooperate in, a security background check or otherwise assess any employee, subcontractor,
or agent furnished by the Contractor. The State may refuse access to, or require replacement of,
any personnel for cause, including, but not limited to, technical or training qualifications, quality
of work, change in security status, or non-compliance with a Customer's security or other
requirements. Such approval shall not relieve the Contractor of its obligation to perform all work
in compliance with the Contract. The State may reject and bar from any facility for cause any of
the Contractor's employees, subcontractors, or agents.
33. Security and Confidentiality. The Contractor shall comply fully with all security
procedures of the United States, State of Florida and Customer in performance of the Contract.
The Contractor shall not divulge to third parties any confidential information obtained by the
Contractor or its agents, distributors, resellers, subcontractors, officers or employees in the
course of performing Contract work, including, but not limited to, security procedures, business
operations information, or commercial proprietary information in the possession of the State or
Customer. The Contractor shall not be required to keep confidential information or material that
is publicly available through no fault of the Contractor, material that the Contractor developed
independently without relying on the State's -or Customer's confidential information; or material
that is otherwise obtainable under State lays= as a public record. To insure confidentiality, the
Contractor shall take appropriate steps as to its personnel, agents, and subcontractors. The
warranties of this paragraph shall survive the Contract.
'A?
34.Contractor Employees, Subcontractors, and Other Agents. The Customer and the State
shall take all actions necessary to ensure that Contractor's employees, subcontractors and other
agents are not employees of the State of Florida. Such actions include, but are not limited to,
ensuring that Contractor's employees, subcontractors, and other agents receive benefits and
necessary insurance (health, workers' compensations, and unemployment) from an employer
other than the State of Florida.
35. Insurance Requirements. During the Contract term, the Contractor at its sole expense shall
provide commercial insurance of such a type and with such terms and limits as may be reasonably
associated with the Contract. Providing and maintaining adequate insurance coverage is a material
obligation of the Contractor. Upon request, the Contractor shall provide certificate of insurance. The
limits of coverage under each policy maintained by the Contractor shall not be interpreted as
linuting the Contractor's liability and obligations under the Contract. All insurance policies shall be
through insurers authorized or eligible to write policies in Florida.
36. Warranty of Authority. Each person signing the Contract warrants that he or she is duly
authorized to do so and to bind the respective party to the Contract.
37. Warranty of Ability to Perform. The Contractor warrants that, to the best of its
knowledge, there is no pending or threatened action, proceeding, or investigation, or any other
legal or financial condition, that would in any way prohibit, restrain, or diminish the Contractor's
ability to satisfy its Contract obligations. The Contractor warrants that neither it nor any affiliate
is currently on the convicted vendor list maintained pursuant to section 287.133 of the Florida
Statutes, or on any similar list maintained by any other state or the federal govermnent. The
Contractor shall immediately notify the Customer in writing if its ability to perform is
compromised in any manner during the term of the Contract.
38. Notices. All notices required under the Contract shall be delivered by certified mail, return
receipt requested, by reputable air courier service, or by personal delivery to the agency designee
identified in the original solicitation, or as otherwise identified by the Customer. Notices to the
Contractor shall be delivered to the person who signs the Contract. Either designated recipient
may notify the other, in writing, if someone else is designated to receive notice.
39. Leases and Installment Purchases. Prior approval of the Chief Financial Officer (as
defined in Section 17.001, F.S.) is required for State agencies to enter into or to extend any lease
or installment -purchase agreement in excess of the Category Two amount established by section
287.017 of the Florida Statutes.
40. Prison Rehabilitative Industries and Diversified Enterprises, Inc. (PRIDE). Section
946.515(2), F.S. requires the following statement to be included in the solicitation: "It is
expressly understood and agreed that any articles which are the subject of, or required to carry
out, the Contract shall be purchased from the corporation identified -under Chapter 946 of -the
Florida Statutes (PRIDE) in the same manner and under the same procedures set forth in section
946.515(2) and (4) of the Florida Statutes; and for purposes of the Contract the person, firm, or
other- business entity carrying out the provisions of the Contract shall be deemed to be substituted
11
for the agency insofar as dealings with such corporation are concerned." Additional information
about PRIDE and the products it offers is available at http://www.pridefl.com.
41. Products Available from the Blind or Other Handicapped. Section 413.036(3), F.S.
requires the following statement to be included in the solicitation: "It is expressly understood and
agreed that any articles that are the subject of or required to carry out, this contract shall be
purchased from a nonprofit agency for the Blind or for the Severely Handicapped that is
qualified pursuant to Chapter 413, Florida Statutes, in the same manner and under the same
procedures set forth in section 413.036(1) and (2), Florida Statutes; and for purposes of this
contract the person, firm, or other business entity carrying out the provisions of this contract
shall be deemed to be substituted for the State agency insofar as dealings with such qualified
nonprofit agency are concerned." Additional information about the designated nonprofit agency
and the products it offers is available at http://v,m,w.resnectaftlorida.org.
42. Modification of Terms. The Contract contains all the terms and conditions agreed upon by
the parties, which terms and .conditions shall govern all transactions between the Customer and
the Contractor. The Contract may only be modified or amended upon mutual written agreement
of the Customer and the Contractor. No oral agreements or representations shall be valid or
binding upon the Customer or the Contractor. No alteration or modification of the Contract
terms, including substitution of product, shall be valid or binding against the Customer. The
Contractor may not unilaterally modify the terms of the Contract by affixing additional terms to
product upon delivery (e.g., attachment or inclusion of standard preprinted forms, product
literature, "shrink wrap" terms accompanying or affixed to a product, whether written or
electronic) or by incorporating such terms onto the Contractor's order or fiscal forms or other
documents forwarded by the Contractor for payment. The Customer's acceptance of product or
processing of documentation on forms furnished by the Contractor for approval or payment shall
not constitute acceptance of the proposed modification to teens and conditions.
43. Cooperative Purchasing. Pursuant to their own governing laws, and subject to the
agreement of the Contractor, other- entities may be permitted to make purchases at the terms and
conditions contained herein. Non -Customer purchases are independent of the agreement between
Customer and Contractor, and Customer shall not be a party to any transaction between the
Contractor and any other purchaser.
State agencies wishing to make purchases from this agreement are required to follow the
provisions of s. 287.042(16)(a), F.S. This statute requires the Department of Management
Services to determine that the requestor's use of the contract is cost-effective and in the best
interest of the State.
44. Waiver. The delay or failure by the Customer to exercise or enforce any of its rights under
this Contract shall not constitute or be deemed a waiver of the Customer's right thereafter to
enforce those rights, nor shall any single or partial exercise of any such right preclude any other
or further exercise thereof or the exercise of any other -right.
45. Annual Appropriations. The State's performance and obligation to pay under this contract
are contingent upon an annual appropriation by the Legislature.
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46. Execution in Counterparts. The Contract may be executed in counterparts, each of which
shall be an orisinal and all of which shall constitute but one and the same instrument.
47. Severability. If a court deems any provision of the Contract void or unenforceable, that
provision shall be enforced only to the extent that it is not in violation of law or is not otherwise
unenforceable and all other provisions shall remain in full force and effect.
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PART SEVEN-.: TTN QUESTIONS AND REQUIREMENTS
The Respondent's Response to this Section should be uploaded as a single attachment in the
MyFloridaMarketPlace Sourcing Tool.
7.1 SERVICE PROVIDER BACKGROUND AND EXPERIENCE
7.1.1 Provide a brief overview of your company. Include the following:
a) Name and address (corporate office and main locations);
b) Brief history of the company;
c) Key program contacts that will be assigned to the State of Florida contract;
d) Service provider's organization chart;
e) Annual reports for the last two years;
f) Flowchart of the company's Fuel Card Program process; and,
g) Name and description of services for any card processing companies or service
centers that will be used to perform any of the functions listed in this ITN.
7.1.2 Please identify your current Fuel Card customers and provide the following:
a) At least three (3) references from current customers;
b) Each reference must contain the organization name and address, with the name, title;
phone number and e-mail address of a current contact person;
c) List the total dollar volume;
d) Number of annual transactions; and,
e) Number of active cards issued under each program listed.
7.1.3 Describe the full extent of your experience and qualifications, including past experience,
in providing Fuel Card Services of the type and magnitude of this ITN.
7.1.4 Provide a brief description of the benefits and value of your services. Discuss how long
you have been offering fuel card services, as well as the total number of customers
enrolled in your fuel card service program.
7.2 SERVICE
7.2.1 What processes have been put in place with other customers to monitor their satisfaction
with service and quality? How has customer feedback been used to improve service and
quality?
7.2.2 How has corrununication to customers regarding internal changes, new
processes/procedures, issue identification and problem resolution been managed?
7.2.3 Please describe your problem resolution procedures. Who would the State of Florida
contact when there are questions/problems? Will this contact change throughout the
entire process?
7.2.4 Please describe your ability to provide customer specific services (i.e. assuring State of
Florida rules and regulations are followed).
7.2.E Please describe your day-to-day customer servicing capabilities.
7.2.6 Please describe your relationship management capabilities.
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7.2.7 Describe the consultative tools and processes you have in place to provide the State of
Florida with infonnation and advice retarding Fuel Card Services Program perfonnance,
growth, and best practices with comparisons to industry benchinarks and standards.
7.3 IMPLEMENTATION, PROJECT MANAGEMENT & TRANSITION
7.3.1 What changes in account team structure, reporting or personnel would occur as the State
of Florida moves from implementation to on-going operations?
7.3.2 Provide your performance measures for a successful implementation.
7.3.3 Describe in detail the immediate and long-term support structure you propose in
connection with this Fuel Card Services Program. Include program implementation,
including staffing level assigned for this purpose, length of time required to start the
Program, training, and Program materials, if necessary. Include on-going support of the
Fuel Card Services Program.
7.3.4 Describe your experience with customer program transitions from other Fuel Card
providers.
7.4 OPERATIONS AND TECHNOLOGY
7.4.1 What technological innovations have you invested in over the last three years? How have
you used these technological innovations to improve your customer's processes and to
reduce their costs?
7.4.2 How have you utilized Internet capabilities to improve efficiency and quality?
7.4.3 Describe your disaster recovery plan?
7.4.4 What types of feeds can you provide customers to load into their systems?
7.4.5 Describe your fraud prevention and recovery process. Include your procedures for
notifying the appropriate Eligible User Fuel Card Administrator irmnediately when fraud
is discovered.
7.4.6 Describe your system's internal controls to identify fraudulent use of any card and the
ability to provide responses with corrective actions to the appropriate Eligible User Fuel
Card Administrator upon identification of such fraudulent activity.
7.5 REPORTING/MEASUREMENT AND ENHANCED DATA
7.5.1 Provide a general description of the reporting packages offered.
7.5.2 Describe your reporting capabilities around Fuel Cards. What information is included in a
standard report format? In what format is this information available? Attach copies of
your standard reporting.
7.5.3 Describe your ability to provide reports and keep identified data confidential.
7.5.4 Please describe any fees associated with customizing a report and the length of time
required to receive a customized report.
7.5.5 Describe the various reporting options and the level of reporting detail your program
offers and describe how these reports can be tailored to meet the requirements of a
customer.
7.5.6 Describe your process for identifying authorized customers prior to engaging in reporting
initiatives.
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7.6 INSURANCE AND EMERGENCY SERVICES
7.6.1 Do you provide Travel Accident Insurance? Please describe the level(s) and any
associated costs of coverage.
7.6.2 Do you provide Auto Rental insurance? Please describe the level(s) and any associated
costs of coverage.
7.6.3 Do you provide Corporate Liability Insurance (CLI)? Please describe the level(s) and any
associated costs of coverage.
7.6.4 Please describe any other insurance coverage you may offer.
7.6.5 Please describe the Emergency Travel Services your program provides including
availability of those services?
7.7 EVALUATION SYSTEM/PERFORMANCE MEASUREMENTS
7.7.1 The evaluation system must utilize a variety of levels and techniques of quality,
performance measurements, and assessments. Provide a copy of your evaluation system.
7.7.3 Do you monitor performance indicators? if so, what key performance measures do you
track? What is the reporting frequency and period covered for each measure? Vdhat were
your average performance measures for the last five (5) reporting periods?
7.7.4 Please provide any further information around your product offering and capabilities that
you feel would facilitate the evaluation and selection process for State of Florida.
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rPARTEIGHT FQ_=R`MS ,�� � ;',
8.1 CONTRACT (For Reference Only — Do Not Execute)
This Contract, effective the last date signed below, is by and between the State of Florida,
Department of Management Services ("Department"), an agency of the State of Florida with
offices at 4050 Esplanade Way, Tallahassee, Florida 32399-090, and the Entity identified below
as Contractor ("Contractor").
The Contractor responded to the Department's Invitation to Negotiate No.: 16-973-163-X
Fuel Card Services ITN. The Department has determined to accept the Contractor's response
and to enter into this Contract in accordance with the requirements, terms and conditions of the
solicitation.
Accordingly, and in consideration of the mutual promises contained in the Contract
documents, the Department and the Contractor do hereby enter into this Contract, which is a
state term contract authorized by section 287.042(2)(a) F.S. The term of the Contract begins on
the Effective Date and expires five (5) years from that date. The Contract consists of the
following solicitation documents, which, in case of conflict, shall have priority in the order
listed, and which are hereby incorporated as if fully set forth:
• ITN Amendments and Addenda
• Introduction
• Statement of Work and Technical Specifications
• Special Conditions
• Special Instructions
• General Contract Conditions (P UR 1000)
• General Instruction to Respondents (PUR 100 1)
• Any Purchase Order under the Contract
• Contractor's Response to ITN
State of Florida, Date
Department of Management Services
By: Linda H. South, Secretary
Approved as to form and legality
by the Department General Counsel's Office:
Contractor Name:
Street Address or P.O.
City, State, Zip:
By:
Date
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