HomeMy WebLinkAboutResume 5JEFFERYL. GLOVER
47
�� __ _ l r (9Z _
Professional 171'ofiie
;' . .. d, e - i h ' -- Y' Q= an dy -Walocal.
1 1 i� G.0 l succ, in L'� v�1G1�leLl t e
C\ a. 1 .LOraie and vQ '.Sislalill4 ?iG:'.ed OaIJ. IC OMiDUlr
a-Nlanagernent— SQkdbaCKzround in p!ar a and nlzme s st ctezIC p'ar5.
1 �l'�J-:)rl ;ianaQC'r �h!;.�i highly ra.� elCiped !�e�_'Q Lia:ion. s�_1.�:s .:ad e ^_per1L'�C,.
CLE+i1 _iiIlc s r? eoiC �annzrsrips. � 3 .-12 sn nQ in buand f:nancial
manaEement.
• -Marketing — Proven ab111LY tQ recQ lze and : apl`L Ic OIl arlGet 'ends d
asslllnt votlom-dine responslvillty for strategic plannina. pricing, market research
and forecast,:ng. Broad knot?�-leda- of pronor. ona! planai ng- pricing.
merchandising; event planning and advenising.
@ Team BuBding — Decisiz-e tzar leader wi_Lh ems- eDSIve experience recrninng asd
hung teams. deve',op'Ila and reinforcing talenrLs. and dei°eloping effective -training
programs.
a Communication — Persuasive communicator Y,1�th v4 -ell -developed presentation
and «Tiuna skills. Able to develop and main -Lain producti�-e relatior lzips loth
colleazues. customers and staff at all levels.
Experience
l\fA_NU' S RIS E OP LFE — Miami. r lorida 1! lav '07 - Present
Funded by the Department oi'Juvenife Justice
Director of Programs
Oversees the overall aspects of contracnaal proo-ra-=atic operations.. Baal ty
assurance issues as Nell as clinical activities and task for three residential program;.
R--sponsibilities include for overall fiscal outcomes. Plans. organizes, superv-1se..
direct, and coordinate the work of others to maximum efficiency. Utilize scarce
resources effectively and efficiently. Oversee the application of the program model.
Apply and understand contract terms as it relates to sinning and overseeing
program`s operation.
Increase progr m daily census in a transitional program model.
0 Oversaw the process in the agency receiving it contract renewed extensions.
® Provide direct management supervision to all level of management.
YOUTH SERVICES INTERNATIONAL - West Palm Beach,-rlorida Jan. '06 - Feb.`07
Funded bY the Department o{Juvenile Justice
Facilin- Administrator
Oversee `h- da - -da sect of pro tic o tr _ o s, LI sarance is_u-s
s t 1 vas s ���y �' �i:�a a-,, �",..?� �� � � 1
as Clini -i aCL :`-s and tasks. R-st;onsi ili_-s iyCltide for J� er Vi fiscal
a:_s..._Va : =-s. su'3. _ . isC _ ry and aT- l.�': '. ' Jtli U: v u-r� :C
ma-- lnt raCi `.C.li ia1jL'J LiCC
r :maa Strom 1C -s J. rf` iE ts. C:l k i e:11` l� v -v 1 L1 %i {l Li
Jr ar .Z :10 _qc-c'mr_it.`iiy ac -i.1 -on boa1'u of Tmad issue-ziGL-Q to ?L-n;s.k Ci Lh.
s J _kecr=aniz-d til- stat z s %iC ? re to --d-ac- ' ciden!,s and it rOS' managerial
oversight for the grogram.
P QsitiOi ed t - �rp9_—a to ince-a;e th- off' -In -2 pope ation lv anditior- 1 vou:H'
i approZiiy:at-1� 1 . 1 -lotion in additional reyenu-j.
s inf-Liernial vi r -,,he suq up of'a 98 b -d program.
PSYCH OT,1-- Rk EU 1 IC SERVICES - Pembroke Pines, Florida May ' 05 - P resent
Funded by the Department ofJyvenile Justice
Proo am Manager
livers -.es the day-to-day aspects ofprog-ammanc operations, quaii-v assurance issues
as well as clinical activities and tasks. Responsibilities include for overall (fiscal
outcomes. Plans. organiz-.s. super se. direct, and coordinate the v�-ork of others to
maxum emciency. Interact effecti�-elv xith the criminal justice system. schools.
HiLman S_—n iu-s agencies, families. etc. Work- vtlth beha-,'coral 2nd developmentahy
outh according to performance plan and DSI -11 -IV. Interact effectively v ith the
criminal justice system, schools. Human Services agencies, families, etc. Utilize
scarce resources effectively and efEciently. Oversee the application of the program
model. Apply and undersand contract terms as it relates to running and overseeing
program's operation.
® T,1==ental in increasing the program's overall population by 16 additional
youth, resulting in over $600.000 addirional revenue the programs.
9 Redevc-loped management structured to increase accountabili-L,- and improve
contractual outcome measures.
PS Y CHOTHERAPEUTIC SERNZCES - Pembroke Pines, Florida Jan. '03 -May 405'
Funded by the Department of Juvenile Justice
T14anager of Residential Services
Oversees day-to-day programmatic operations and Quality Assurance issues,
including identifies program deficiencies and developing strategies &
implementation. Work Frith behavioral and developmentally youth according to
performance plan and DSM -N. Interact effectively NNith the criminal justice system,
schools, Human Services agencies, families, etc. Utilize scarce resources effectively
and efficiently. Oversee the application of the progrram model. Apply and
understand contract terms as it relates to running and overseeing programs.
i Redeveloped management and staff structured resulting in a 35% decrease of
incidents.
s Instrtunental in raising the Quality Assurance overall raw, score flom 70% to 74%
in less than one Year.
• Developed system to centralized routine transportation, incident reporting
procedures, and support services.
PSYCHOTHERAPEUTIC SERVICES — Pembroke Pines, Florida. Aug. '01- Jan. `03
Funded by the Department of Juvenile Justice
Residential Services Specialist/Corporate Trainer
�vcrsee---c:onai -:raiainzo'nerationS for, one Gf -rC'_al-jtSt ilVat:. M--nzal
-'n �...-.` .ter a6.>, Bio ' r 1 - -- -
�__ co-ec "nal �_ ,� i d nc� -. ri ua. duc .. _ ,w eel; . coroorat�
77
lOCo,-'M 1o_V'ts ai ...L_i is and j_lro'r=ae" 'ong li'i.. g - a=, a sessions _or
_l i
Lai ii 1JCiL oeis. _ �l Q !Qi `sZii "�'• oul s ..sem l �eas
f iJf .11 P.
-Iop— a razi i^^- g burea t0 IaC'u ate S- ate, G'^z,:C!C� LCnt 7o
ap,pr �`_Matel�' J JU `" l o-,-ees.
6
=1t
i.reated Go�,pute «aclinQ Svstem to ••"'aiiZCdtr;:nds a'lt's cGmpl_?anCe.
c Consist`n',. e�_oel n Qaaiir, ?`sl once u_i-Ls Sni—mc or _a n? M be
H SLR�ICFSN rRNA1tONAL—Pompano Beach- Florida 'vias. '00 -Nov -00
Funded by the Depar.`ment ojrJVn-enile Jus<<ce
Staff De`-elopinental Specialist
Provided in depth understanding cf crisis assessment. intervention. and management.
Establish aid maintained records and reports necessa—T to documttii company
training and education efforts. Responsible for quality_ assurance; review
'_nClQentS! 7 nVe�Ti�aIlOIl'i n� ti � � t'_OnallZatlon reDOri.
s Created >-La f dei elcpment plan to coordinate sty development.
� _denrified seining deficits in Clinical and aamim- atiVe areae.
Facilitate Crisis Intervention_ Bloodborne Pataogens. First ?.id./CPR. and PAR
usi-na department approved materials and techniques.
RIEDS OF CIi11 DRQ , LSC. — F t. i a'uderdale, F1orda June `97- Jane '01
Funded by the Department of Juvenile Justice
Program Manager
Plans, organizes, supenlses, directs, coordinates, and oversees the day-to-day aspects
of he prog=ram. Responsible for programmatic quality assurance 5mctions as -v ell as
clinical activities and task. LeCtivLlt' anal-vze complex facts oIn logs. records.
clia*ts, and electronic databases covering a broad range of clinical, organizational.
budgetary. managerial and programmatic issues -
Managed staff personnel and clients using a culturally competent program model.
Improve operations providing cost effective budgeting.
e Influential in obtaining and opening additional facilities.
Education
B.A. — Political Science/ Public Administration - Florida Memorial College. Miami Fl
?000
Certifications
Certified Protective Action Response (PAR) Instructor, First Aid/CPR Instructor,
Bloodborne Pathogens Instructor; Crisis Intervention Instructor, Red Flags Instructor,
Certified Quality Assurance Reviewer
References
Available Upon Request.