HomeMy WebLinkAboutItem #31 - Discussion Item'`
t CIfiY of MIAMi. Fl_ORI[)A
IWIZA=oFIrIGE MtMOIIANDUM
to
Howard V, Gary DATE October 22, 1981 PILE.
City Manager
SUBJECT CET , Training J_. Recottmehadd
Professional services Contract
' (for Commission action)
f
FROM Robert b, Krause
�REFERENCES-
Director
_4par*Pant of Human Resources ENCLOSURES
t
u
�i "It is recommended that the City enter
N into professional services contract with
Miami -Dade Community College for obtaining
a training program in Clerical Skills for
the City of Miami's CETA participants as
`-' -- provided for in the City's contract with
the South Florida Employment and Training
Consortium, per the attached Resolution."
The Federal Employment Division has concluded the process of evalua-
ting a series of 17 proposals submitted to provide training for
participants in the upcoming Title II-B Clerical Training Program.
Information regarding these proposals is contained in the enclosed
chart.
The program was originally designed for 900 hours of classroom in-
struction. Subsequently, it was modified to 700 hours because Consor-
tium staff insisted that the cost per participant be reduced.
The first column on the chart following the names of the training
institutions shows the cost per participant bid by each institution
for 700 hours. Please note that only four bidders came under
$1,000 per participant. The guidelines for Fiscal 1982 in terms
of required cost effectiveness automatically rule out all the bids
over $1,000.
The only bids under $1,000 were from: Miami -Dade Community College,
Dorsey Skills Center, Miami Skills Center and Opportunities Indus-
trialization Center (O.I.C.). After a thorough evaluation of these
four proposals, the one we are recommending for subcontract is
Miami -Dade Community College because it is the only institution that
meets both of the following key criteria:
1. Centrally located facilities, conveniently accessible
to residents from all areas of the City of Miami.
2. Able to accommodate 120 to 150 projected participants.
PAGE 1 of 2
x.
$ 1`- -0-3
t
i
x.
,. upward V, Cary
City Manager
Oetcbar 22 r 1981
Miami -bade Community College will
cessfuily complete their program
additional desirable feature not
Last year (Fiscal 1981) the City
training institutions because we
able for that purpose within our
funds. For Fiscal 1982 the PSE
have lost about 90% of the CETA
Consequently, our funds will be
higher costs of private schools.
Therefore, to
City Manager
the attached
FR/MA/orr
also provide
with academic
present in the
participants who suc-
credits. This is an
other proposals.
was able to subcontract with 12
had almost a million dollars avail -
Public service Employment (PSE)
programs have been eliminated and we
dollars for training subcontracts.
so limited that we cannot afford the
accomplish our objective, it is recommended that the
be authorized to enter into the proposed contract, per
resolution.
CLERICAL PROPOSALS - T-II-B FY 181 - 182
700 hr. MIN. #
PER
$ PER
$ PER
EQUIV.
BOOKS
LEAD
PE
PLACE-'
COUX-
..
COINInIx.l�Tso
INSTITUTIONS
BASED REQ. .
GROUP
PART.
CL.HR.
$ /HR.
TIME
*
MENT
SELING
0 FIR
$2,200
$ 2.00
✓
✓
Bilingual Orientation
$ 2,270
15
15 - 20
$31000
$ 48.65
$ • 3.00
$ 60.00
2 wks.
�
✓
✓
p;o required/s
Charron Williams
2,100
15
15 - 22
2,700
45.00
3.00.
170.00
2 wks.
w re ul, st
66ali'tion for Progress
Remedial
F,I,or*da Ii-morial
1,232
40
25
1,232
25.00
1.00
inc.
2 wks.
No
✓
✓
.. SareesCommercia1 College
2,100
20
20 - 23
2,700
69.00
3.00
95.00
2 wks.
No
No
International Center of Education
1,540
20
20 - 23
2,000
44.00
2.22
inc.
2 wks.
No
✓
,%
Affiliated W
F• I. Career,
4artin Technical
2,450
15
15 - 24
3,150
52.50
3.50
100.00
imm.
No
,
-YiamirDac.e Community College
647
45
23
647
19.00
.85
inc.
4 wks.
No
✓
✓
27 credits.
/
; lstaaimum
d4 mi Dorsey
126
20
20
160
3.60
.18
inc.
2 wks.
✓
y
20 Participa
'
100
125
2.80
.14
✓
6&taximum
25 Participa
xiami Skills Center
140
20
20 - 25
180
4.00
.20
inc.
2 da s
No
14T.1.
3,031
15
15
3,900
65.00
4.33
35.00
2 wks.
No
V�
.._
um
C.
50
20
20 - 23*
500
12.65
.55
inc.
imm.
No
'S5 PartiG_ a
'11illips Cultural
1,925
20
20 - 25
2,475
55.00
2.75
inc.
2 wks.
No
No
'No
;ER
1,568
20
15 - 20
1,896
44.80
2.24
inc.
2 wks.
No
✓
,ri -Ci'ty
11813
15
15
2,331
38.85
2.59
inc.
2 wks.
No
%ited School
1,634
45
22 - 23
2,111
52.65
2.34
inc.
60 days
No
✓ ✓
�
3o-$z.ias�
'ouch co -Op.
10,421
36
20
1, 827
40.60
2.03
inc.
4 wks.
25-$Z, 625>
Pre Employment Knowledge
�(= Included in Proposal
n
RESOLUTION NO,
A RESOLUTION AUTHORtztNG THE CITY MANAGER TO
EXECUTE AN AGREEIMENTt tN SUBSTANTIALLY THE
FORM ATTACHED HERETO, WITH MIAktt-DADE COMMUNITY
COLLEGE FOR THE PURPOSE OF PROVIDING PROFESSIONAL
TRAINING SERVICES tN THE AREA OF CLERICAL SKILLS
FOR THE CITY OF MIAMI'S CETA TITLE It=B PARTICI-
PANTS AND TO EXERCISE THE TERMINATION PROVISIONS
AND AMENDMENTS CONTAINED THEREIN, WITH FUNDS
EXPENDED FOR THE COST OF SAID AGREEMENT TO BE
REIMBURSED UNDER THE CITY OF MIAMI'S CONTRACT
WITH THE SOUTH FLORIDA EMPLOYMENT AND TRAINING
CONSORTIUM.
WHEREAS, the City of Miami is desirous of complying with
the regulations governing the operations of CETA on providing
training for CETA participants; and
WHEREAS, there has been a need demonstrated for training
and instruction in the area of clerical skills; and
WHEREAS, the aforementioned skills are necessary to allow
participants to be placed in unsubsidized employment; and
WHEREAS, the funds necessary for the execution of this
agreement are reimbursed under the City's CETA Title II-B
Program;
NOW, THEREFORE, BE IT RESOLVED BY THE COMMISSION OF THE
CITY OF MIAMI, FLORIDA:
Section 1. The City Manager is hereby authorized to
execute an agreement, in substantially the form attached
hereto, with Miami -Dade Community College for the purpose of
providing professional training service in the area of cleri-
cal skills for the City of Miami's CETA Title II-B partici-
pants and to exercise the termination provisions and amend-
ments contained therein.
Section 2. Funds expended for the cost of the herein
agreement are to be reimbursed under the City of Miami's
contract with the South Florida Employment and Training;
Consortium,
PASSED AND ADOPTED this day of November, 1981.
N A Y 0 R
ATTEST:
RALPH G. ONGIE, CITY CLERK
=---=— PROFESSIONAL S�:Kv,Rtr.� \r�/l�tt�cs
THU AdkttM.FNT) Made this day of
by and between the City of Miami, a municipal corporation under the laws of the
State of Florida thereinafter !referred to as the "CITY") and Miami -bade Community
College) a State Community College, organized and operating under Authority of
Part III) Chapter 20, Florida Statutes) and Chapter GA�14, Florida Administrative
Code) (hereinafter referred to as "PROVIDER") having principal offices at
300 N. F. Second Avenue, Miami, Florida states condition and convenants for the
rendering of Professional Training Services by said PROVIDER, to the City of Miami
Human Resources Department's Federal Employment Division (hereinafter referred to
as "DIVISION") at a cost not to exceed one hundred and twenty thousand dollars
($120,000) for the period of December 1, 1981 through September 30, 1982.
WITNESSETH
WHEREAS) the CITY has entered into a contract with Miami -Dade Community
College to ensure training for City of Miami's CETA participants for the purpose
of improving the employability of the participants; and
WHEREAS, the PROVIDER has developed and provides service as described
elsewhere herein which have proven of value to the Community and has demonstrated
effectiveness and qualifications to provide these services; and
WHEREAS, the CITY is desirous of obtaining such services of the PROVIDER
and the PROVIDER is desirous of furnishing such services
NOW, THEREFORE, in consideration of the mutual convenants and agreements
hereinafter set forth, the parties hereto conversant and agree as follows:
ARTICLE I: SCOPE OF SERVICES
It is understood that the PROVIDER will provide the following services for the
CITY in conjunction with the CITY's CETA Training Program:
A. To provide a program of training in Clerical -Skills
that will enable the participants to improve their
employability.
B. To provide educational counseling services with regards
to their course performance to CETA participants
enrolled in training programs.
C. To provide all available placement services of PROVIDER for
utilization by CETA participants enrolled in training programs.
t
•�.i is r � ... �.. .,. �:, .. - L -
Miami, piorida, us the location of classrooms foL-the
Is cburse of instruction.
`G n, To provide all necessary instructional materials for
instruction of participants to include textbooks,
notebooks, papers, pens, and pencils.
V6 To provide all training by qualified instructors with
minimum requirements of a Bachelor's Degree from an
accredited college or university and with significant
teaching experience in the field of their subject matter.
G. To provide an initial assessment of each participant at
the time of enrollment to evaluate the present educational
level of the student in the respective area of study.
If. To provide periodic attendance and progress reports as
outlined in Article VII.
ARTICLE II: DELIVERY OF SERVICES
Both parties agree to comply with those stipulations which are
outlined in the "Work Statement" narrative which is attached hereto and
incorporated herein.
ARTICLE III: EFFECTIVE TERM
Both parties agree that the effective term of this Agreement shall
be made from December 1, 1981 through September 30, 1982.
ARTICLE IV: AMOUNT PAYABLE
A. COSTS OF TRAINING AND COURSE MATERIAL
For any professional training services rendered and for expenses
incurred for such services the CITY shall pay the PROVIDER in accordance
with the following terms, conditions and schedule:
1. Training Service Cost
The CITY agrees to reimburse the PROVIDER for actual
costs incurred while providing services as described in
the "Work Statement" and the reimbursement amount shall
not exceed $20,000 per group. This reimbursement shall
include compensation for all services provided under
the Scope of Services in Article I of this contract.
PAGE 2
•
• �`o�tpa�lsC�fif�, �'rainln� . Se�il1C�-.�°O§t, �' ' �'_
the City's CETA cost per participant is $800 based on 2� participants
per group and $20,000 per group.
The cost for non-CETA participants is $923 based on tuition, textbooks
and supplies, and additional expenditures incurred in the preparation of
documentation (such as daily attendance, book sign=off, etc.) required
by funding sources. If this extensive reporting was not necessary both
costs for CETA and Non=CETA participants would decrease accordingly.
In addition, Non-CETA participants would have to generate their own
adminssions and registration at the College, attend all courses based
on seat availability (resulting in CETA students being dispursed
throughout many different classes, rooms, days and times), purchase
their own supplies, pay their own fees, etc., all of which are facilitated
for the City's CETA participants.
B. MAXIMUM EXPENDITURE
The PROVIDER and the CITY hereby agree that the maximum amount payable under
this contract shall not exceed one hundred and twenty thousand dollars($120,000) and
that either party may immediately and at any time terminate this agreement when the
aggregate training service cost and instructional material cost here and above provided
reaches one hundred and twenty thousand dollars($120,000).
C. DESIGNATION OF AMOUNT OF FUNDS FOR PAYMENT
Costs for class hour training and instructional materials shall be payable
one hundred percent (100%) from CETA Title II-B Funds.
ARTICLE V: METHOD OF PAYMENT
Payment shall be made in accordance with those procedures as outlined below:
The CITY agrees to compensate the PROVIDER for services rendered on a monthly
basis in connection with this Agreement and billing should be made at the end of each
month to the DIVISION. All invoices shall include the following information:
1) Decription of services provided.
2) Date and time services were provided.
3) Total hours worked for period of invoices.
4) Names of the participants receiving services.
5) Copy of original invoices for materials.
6) Additional information as requested by Division.
Invoices shall be provided to the DIVISION on a monthly basis for class hour
training and for cost of instructional materials.
PAGE 3
i
MOVMR in writing withireVeh days of tdedi�t_of tho 3t co and mutual agreement -
hall be reached before payment is made. .
Unless the invoice is questioned by DIVISION as provided for above,,
payment shall be made in full by the CITY within thirty (30) clays after receipt of
invoice from PROVIDER.
ARTICLE VI: NOTICES
It is understood and agreed between the both parties hereto that all notices
which may arise in connection with this Agreement shall be considered sufficient when
made in writing and mailed or delivered in person, to the appropriate address of the
respective party:
FOR CITY:
Mr. Frank Rodriguez, Employment and Training Coordinator
Federal Employment Division, Human Resources Department
City of Miami
1145 Northwest Ilth Street
Miami, Florida 33136
FOR PROVIDER:
Mr. Jose A. Vicente, Director
Grant Programs - Miami Dade Community College
300 N. E. 2nd Avenue
Miami, Florida 33132
ARTICLE VII: MONITORING AND REPORTING
The PROVIDER agrees to permit the DIVISION and authorized Federal Personnel to
monitor the program which is the subject of this agreement according to applicable
terms of the agreement. The PROVIDER agrees to maintain attendance records of the
participants in the program as required and furnished by the DIVISION and to provide
periodic academic progress reports to the DIVISION upon request. All original copies
of reports and records shall become the property of the CITY -DIVISION.
ARTICLE VIII: AMENDMENTS
The CITY may at its discretion, amend the Agreement to conform with changes
in applicable, City, County, State and Federal laws, directives, guidelines and
objectives. No amendments to this Agreement shall be binding on either party
y unless in writing and signed by both parties. Such amendments shall be incorporated
as a part of this Agreement upon review, approval and execution by the parties
hereto.
PAGE 4
t
if the SaiVii T►C► awards funds to the CITY at a reduced amount or if sued funds
are redueed duringthe Fiscal ' year due to bepartment of Labor actions the CITY May
terminate this agreement by giving at least twenty-four (24) hours advance notice,
in writing, to the PROVIDER► The PROVIDER has no right to appeal a termination Under
this section, and the date of termination shall be the date of receipt of the letter.
SECTION II
The CITY retains the right to terminate at its discretion this Agreement by
written notice to the PROVIDER of such intent to terminate at least thirty (30) days
prior to the effective date of such termination. Such right to terminate prior to
the completion of the effective term of Agreement shall be without penalty to the CITY.
SECTION III
If through any cause, the PROVIDER shall fail to fullfill in timely and proper
manner its obligations under this Agreement, or shall violate any of the convenants,
agreements, conditions or stipulations thereof as determined by the DIVISION, the
CITY shall thereupon have the right to terminate this Agreement by giving written
notice to the PROVIDER of such intent to terminate at least five (5) days prior to
the effective date of such termination payment.
ARTICLE X: SUB -CONTRACT
The PROVIDER agrees that no assignments or Sub -Contracts will be made or let
in connenction with the Agreement without the prior written approval of the CITY and
that all such Sub -Contracts or assignee shall be governed by the terms and intent
of this Agreement.
ARTICLE XI: CIVIL RIGHTS
The PROVIDER agrees to abide by all applicable municipal, county, state and
federal laws dealing with non-discrimination in regards to employment, educational
opportunities and persons served. In carrying out the contract, the PROVIDER shall
not discriminate against any employee or applicant for employment because of race,
color, religion, sex, age, handicap, marital status or national origin. The PROVIDER
shall'take affirmative action to insure that applicants for employment are employed,
and that employees are treated during employment, without regard to their race, color,
religion, sex, age, handicap, marital status or national origin. Such action shall
include, but not limited to, the following: employment, upgrading, demotion, or
transfer] recruitment or recruitment advertising; layoff or termination; rates of
pay or other forms of compensation; and selection for training, including apprentice-
ship. The PROVIDER shall post in conspicuous places, available to employees and applicai
for employment, notices setting forth the provisions of this nonrdiscriminatipn clause.
t•
PAGE 5
L
�.;
r:
The phOVIbElk shall state that all qualified candidates will receive consideration
>;
fdr employment without regard to rate, dolor# religion, sex, age# handicap# marital
status or national origin,
E
It is expressly understood that upon receipt of evidence and determination
by the CITY of such discrimination# in regards to employment, educational
opportunities and persons served, the CITY shall have the right to terminate
t
t
said contract.
ARTICLE XII: CLASS HOUR
"Class hour" for the purpose of this contract shall be defined as a period
of instruction to a group consisting of at least fifty (50) minutes training
time.
IARTICLE
XIII: INDEMNIFICATION
I
The PROVIDER hereby convenants and agrees to defend, indemnify and save
f
harmless the CITY against any and all claims, suits, actions for damages, o::
causes of action arising during the term of this agreement, for any personal
injury, loss of life, or damages to property, sustained by reason of, or as a
i
i
r
result of the PROVIDER'S, (its agents, employees or workmen) carelessness or
f
negligence; from and against any orders, judgements, or decrees, which may
be entered thereon; and from and against all costs, attorney's fees, expenses
and liabilities incurred in the defense of any such claims and the investigation
thereof.
ARTICLE XIV: CONSTRUCTION OF AGREEMENT
The parties hereto agree that this agreement shall be constructed and
enforced according to the laws and statutes of the State of Florida.
ARTICLE XV: WORK STATEMENT
i SECTION I
e,
P"
Miami -Dade Community College shall provide professional instructional services
in Clerical Skills Training to the City's CETA participants and in accordance with
the outline contained in Section II.
'AGE 6
Ar
ARTICtt Xis: WORk STATEMENT
SECTION II
LEVEL I
COURSE TITLE
Typing I
Basic Business English
Intro.to Office Careers
Basic Calculator Functions
Typing Lab
Basic Calculator Functions Lab
LEVEL II
15 fn1 RS
CONTACT HOURS CREDIT HOURS
80 3
45 3
45 3
45 3
70 n/c
65 n/c
350 12
15 WEEKS
COURSE TITLE CONTACT HOURS CREDIT HOURS
Typing II
45 3
Business Writing 45 3
i
Secretarial Machines 45 3
Clerical Office Procedures 45 3
Secretarial Accounting 45 3
Typing Lab 70 n/c
Secretarial Machines Lab 55 n/c
350 15
SECTION III
Professional instructional services in Clerical Skills as outlined in
Section.II shall be given up to one hundred and fifty(150) of City's CETA participants
and the maximum enrollment in any group shall be twenty-eight(28) participants.
Each group shall meet for seven hundred (700) class hours, five (5) class
hours a day, four (4) days a week for two (2) consecutive terms of fifteen
(15) weeks each. The scheduling of instructional hours and participants shall
be by mutual agreement. Participants who successfully complete credit producing
courses will receive said credits. Enrollment and/or replacement of participants shall
be allowed only during the first two weeks following the begining of any group,
PAGE 7
The PROVIDER agrees to ensure that every step necessary is taken to that
participants attain as a mini%= the proficiencies described in the benchtn.k for
Clerk Typists incorporated as part of this agreement, with the understanding that
said benchmarks may vary upon review and written consent by the parties involved.
The PROVIDER agrees to provide monthly progress reports as outlined in Artiold
VII using as minimum the elements of the benchmarks incorporated as part of this
agreement.
IN WITNESS ; IEREOF, the parties hereto have executed this Agreement the
day of , 1981.
ATTEST:
CITY CLERK
ATTEST:
WI�NESS `
WITNESS
APPROVED AS TO FORM AND CORRECTNESS-
S. F. E. T.C.
PREPARED AP.D APPROVED BY:
�I
r�
ASSISTANT CITY ATTORNEY
APPROVED AS TO FORM AND CORRECT
GEORGE F. KNOX, JR.
CITY ATTORNEY
THE CITY OF MIAMI, a municipal corporation
of the State of Florida
piedad Robertson, Vice President for
.Public Affairs{ is authorized to sign for
MIMII-DARE COINNUNITY COLLEGE
BY Z-ve
Lester I. Brookner, Vice President
for Business Affairs
MIAMI-DADE COMMUNITY COLLEGE
PAGE 8
r
ow
BENCHMARKS FOR
SECRETARY
CLERK TYPIST
CLERK, GENERAL
RECEPTIONIST
D R A F T
■..
-Zic��601 UWL016b not
scale
Value_
tan do simple parts of the task, Needs to be told or thm how
to do most of the task. (Extremely Limited)
W
U
2
Can do most parts of the task. Needs help only on hardest parts.
May not meet local demand for speed or accuracy.
(Partially Proficient)
3
Can do all parts of the task. Needs only a spot check of
he
completed work. (Competent)
4
Can do the complete task quickly and accurately. Can tell and
show others how to do the task. (Highly Proficient)
a
Can name parts* tools and simple facts about the task.
(Nomenclature)
UJ
b
Can determine step by step proicedures for doing the task.
(Procedure)
ac
LW
c
Can explain why and when the task must be done and why each step
—J
:C
is needed. (Operating Principles)
C)
d
Can predict, identify and resolve problem about the task.
(Complete Theory)
A
Can identify basic facts and terms about the subject. (FACTS)
LU
CM
B
Can explain relationship of basic facts and state general
principle about the subject. (Principles)
—J
LU
C
Can analyze facts and principles and draw conclusions about the
W -J
subject. (Analysis)
LU
Ln
D
Can evaluate conditions and make proper decisions about the
subject. (Evaluation)
Q
v
d
ELMENT
BENCHMARK
} MEASURE
c, Qc-
'2FEC1=1'TWNI ST DUTIES
'Given an office situation requiring the
X
X •
X
t
4.reetang ifs si #or9
And ;Callers
,greeting of visitors, the participant
13c
will greet visitors in a manner which
exhibits appropriate business behavior
to the satisfaction of the evaluator, and
receive a satisfactory rating on nine
'Items out of 11 items on the checklist
used to rate performance.
Z. Answer!ng ?he
Given an office situation. incoming
X
X
X
X
3c
Telephone
phone calls, the participant will answer
the telephone to the satisfaction of the
evaluator. All items on the evaluation
checklist must be rated satisfactory.
C. Placing Phone
Given a telephone and a situation -which'
X
X
X
X
3c
Calls
require an outooinq telephone call, the
participant will place the call to the
satisfaction of the evaluator. All items
on the evaluation checklist must receive
a satisfactory ratinq.
.0-7-elephone
Given five incoming telephone calls, the
X
X
X
X
3c
flessages
participant will take messages with'
100% accuracy. Messages must include
names and phone numbers of the caliinq
parties, time of day, date and who took
the message.
1FIL114G
Given 2$ documents to be filed a l phabet s-
X
X
X
3c
tally, the participant will file the
A. Alp betical
documents within the files alphabetically
-and chronologically, where appropriate,
within individual folders. No more than
three documents may be misfiled.
Si
v
W
ELVENT
BENCHMARK
MEASURE
h . flumerIca9 Flung
Given 25 documents to be filed, the parts-
X
X
X
3c
�< 4
cipant will file the documents using the
t,
numeric method, with no more than three
k.
documents misfiled.
X. Zeog.raphical
Given 25 documents to be filed, the parti
X
X
X
3c
k. Piling
cipant will file the documents using the
,geographic method with no more than three
documents .misfiled.
IM Subject Fiiina
Given 25 documents to be filed, the par-
X
X
X
3c
ticipant will file the documents using '
the subject method_ with no more than
three documents misfiled.
E. Dross Reference
Given ten documents. some of which have.
X
X
X
3c
Documents
to be cross referenced_ the oarticioant
will cross reference those documents by
preoar.ina cross reference sheets with
100% accuracv.
F. Information
Given ten reauests for information from
X
X
3c
Retrieval
the files. the Participant will retrieve
the necessary documents from the file and
.provide the information necessary in
written form. Nine out of ten informa-
'taon revrieval reauest must be retrieved
with 100% accuracv.
I
TYPIVG
A. Typewrlter Parts
Provided various typewriters in various
X
X
X
X
3b
z flalntenance
conditions, the participant will identif
the type of machine, identify the parts
of the machine, clean the keys and re-
1
place the.ribbon if necessary. All items
r
r ,
.must meet with evaluator's satisfaction.
I
c
AT . r
. c
I VC
ELEMENT BENCHMARK MEASURE
S. Typing Speed
Given a five minute typing test, the par-
X
tic,ipant will be able to type ata minimum
speed of 45 words per minute net.
:C. Typing Speed
Given a five minute typing test, the par-
ticipant will be able to type
hype Business
Given three edited, rough draft letters,
X
X
3c
Letters
required supplies and instructions for
typing any special features, the partici-
pant will be able to type the letters in
a format specified by the evaluator, and
all completed letters must meet the
evaluator's satisfaction and receive a
satisfactory rating on all items of the
evaluator's checklist.
�
C. Type Preprinted
:Given four different preprinted business
X
X
X
3c
Business Forms
forms that require typing and the neces-
sary information for completing the forms
the participant will be able to type the
forms insuring that if any errors are
made, that they are neatly corrected.
F. Typing Addresses
Given a list of addresses, ten envelopes
X
X
X
X 3c
On lnvel-opes
and other required supplies, the partici-
pant will be able to type the addresses
'on to the envelopes at the rate of one
a minute without error_
G. Typing Tables .S
Given two types of edited, rough draft
X
► 3c
Columns
tabular copies, the participant will
type the copies in usable form, which
i
'
meets the evaluator's satisfaction and
receives a satisfactory in all areas
I
of the evaluator's checklist.
i i
v QQ
�A-
EMENT BENCHMARK MEASURE by v
: Ji Type Memoranda
! Given edited$ rough draft copies and
X
X
X
3c
:_!�nt�rof#ire)
.required supplies, the participant will
type the copy in memorandum form with one
carbon. All errors must be corrected
neatly on the original and copies must
meet the evaluator's satisfaction.
` ' 'Type 'Labels
Given five mailing labels, five file
X
X
X
X 3c
(Fille Folders ,S
foler labels .and five names and addresses
Nailing)
the participant will type all labels
neatly insuring all errors are corrected.
All items must meet the evaluator's
satisfaction.
SUSJUESS ENGLISH
'
VOCABULARY
;A. Spelling
Given 20 commonly used misspelled words,
X
X
X
X
orally,, the participant will spell the
words. 60% accuracy is required for
clerk/clerk-tvDist, and 80% accuracy for
secretarial trainees.
Given 20 words orallv and a•dicti-onarv,
X
X
X
X ,
the participant will use the dictionary
'
'
to determine the correct spelling without
errors.
B. Punctuation
Provided a one page typed copy tontaininq
X
X
X
X
five punctuation errors, the participant
wiil identify and correct three out of
'
five (60%) errors for a clerk/clerk-
typist trainee, and four out of five
(80%) errors for a secretarial trainee.
Y
i£LEI+lEN3'
OFFICE MACtiCNES
BENCHMARK
;.Adding And �
given five tasks (adding, subtracting,
` Wculating Machines
dividing, multiplying and percents), the
participznt will be able to perform the
tasks with an 80% accuracy rate.
T�NOGRAPAI ;C
,� :TJ `i✓l Tl Es
�1'. Transcribing From ;
.Given a transcribing machine and dicta -
'Recorded ;Media
tion containing four average length
business letters, the participant will
be able to transcribe the recorded
materials. Three out of four letters
must be completed within 4$ minutes and
}
meet the evaluator's satisfaction. All
items on the evaluator's checklist must
receive a satisfactory rating.
B. Take Z Transcribe
Given five unpreviewed letters containing
�
Shorthand
common business vocabulary dictated at
t
dictation
80 WPM, the participant will be able to
transcribe all letters in a correct
,-�
letter style. Transcription speed must
a�Ifi�
be at the .rate of 30 WPM, and the parti-
cipant will be able to produce four mail-
able letters as determined by the
evaluator,
C. Taking z Prepar- -Given a meeting, the participant will
eng,flusnutes record the minutes and prepare a type-
written report to the satisfaction of
the evaluator.
ID. Compose Given three situations requiring communi
correspondence cation through business letters, the
participant will compose an appropriate
business letter for each case to the
r satisfaction of the evaluator. All items
*n the evaluator's checklist must be
MEASURE
X
X
X
3c
I
i
3c
i3c
3c
3c
I
ELEMENT
If1SP.ECII'NG AND
EVALUATING
A. Edit & Review
t_8,. lmspect. Verify
Z. Correct All D
It
v �4 1
BENCHMARK MEASURE
,Given one .business report and two busine-
letters in need of revision, the partici-
pant will be able to review and edit eacl
item to the s:,t.i sfact i on of the eva 1 uatoi
All items on the evaluator's checklist
must receive a satisfactory rating.
Given documents. business papers and
records, some which -contain errors. the
;participant will be able to inspect and
verify accuracy of the.numeriea.l.•and
written work and correct the errors. 'At
least 90% of -the errors must be detected
.and .corrected.
COMP.UTATI gNAt
CURICAt A'CTMIJ:ES;
A. Complete lnvoiuces; Given three blank invoices, customer's
' :names and addresses, terms and items to
be billed, the participant will complete
the three invoices with 100% accuracy.
B. Completion4of Given 25 unpaid invoices and statement
Montbly 'Statement' forms, the participant will be able to
for Customers prepare a monthly statement for each
From Invoices customer with 100% accuracy.
C. Comp9eting Given 15 customer ledger sheets and
Siontbly. Statement; statement forms, the participant will be
for Customer From; able to prepare a.monthly statement for
Ledger Sheets .each customer with 100% accuracy.
X
X
I
i
3c
3c
X
3c
X
3c
X
3c
ELEMENT
BENCHMARK
D. lrJrate ChetIA
-Given check records, blank check forms and
five bills to be paid, the participant
will complete the check records and write
the checks neatly and with 100% accuracy.
. Deposit Checks
Given a bank deposit slip, ten checks,
In Hank or Cash-
currency and coins, the participant will,
deras Office
with 100%,accuracy, prepare the deposit
slip and deposit in the bank or cashier's
office.
F_ Compute Cash
Given 25 invoices with varying cash dis-
Discounts
count terms, and a calculator, the
participant will be able to compute the
allowable cash discounts and the net
amount of the invoice with 90% accuracy.
BOOKKEEPING AND
ACCOUNTUX ACTI'Ul?J.i
A. Petty Cash
L. Accounts
B. Reconcile Bank
Statements
t �y
t�•
j
Given .a petty cash fund, petty cash
transaction, vouchers and a petty cash
journal, the participant will be able to
prepare vouchers, record transactions,
with 100% accuracy.
Given a bank statement, cancelled checks,
previous monthly bank reconciliation
statement, check stubs, or check register
cash ledger sheet, record of deposits, 1
the participant will be able to reconcile!
the bank statement with 100% accuracy.
if any statement -cannot be reconciled,
participant will be able to solve the
problem so that reconciliation can take
place.
MEASURE
c I
� t
4�h o ca
x
x.
x.
x
x
W
Ix
W
W
13c
!3c
3c
3c
13c
ELEMENT
COORDINATING .AND
a rP:REPAR- IJG ACTAI TIES
FAR EMPLOYERS
BENCHMARK
A. Preparing a Day's Given an office situation requiring the
Schedule preparation of a day's schedule for a
five day period, the participant will be
d 1 f h d
able to prepare a sche u e or eac ay
to the evaluator's satisfaction. All
items on the evaluation checklist must
receive a satisfactory rating.
B» Schedule Employers
Given a situation where the employer must
Trips
go on a trip, the participant will be
able to prepare an itinery and make the
necessary travel arrangements to the
evaluator's satisfaction. Al least nine
out of the ten Items on the evaluator's
checklist must be rated satisfactory.
C. Employer Bus1ness
Given receipts and other information,
Expense Statement
relevant to employer's business trip
.expense, the participant will be able to
prepare a business expense statement with
100% accuracy.
MEASURE
I
X
X
x
/ f
JV �
i
`• i
lac
1 3c
3c
I