HomeMy WebLinkAboutR-98-1172J-98-1123
11/30/98
RESOLUTION NO. 7 2
A RESOLUTION AUTHORIZING THE CITY MANAGER TO
EXECUTE AN AGREEMENT, IN A FORM ACCEPTABLE TO
THE CITY ATTORNEY, WITH MIAMI-DADE COUNTY,
INFORMATION TECHNOLOGY DEPARTMENT, TO PROVIDE
ACCESS TO THE MIAMI-DADE COUNTY CRIMINAL
JUSTICE SYSTEM AND MAINTENANCE ON THE LEASED
EQUIPMENT, IN THE ANNUAL AMOUNT OF $5,760.00,
FOR THE CITY OF MIAMI POLICE DEPARTMENT;
FURTHER AUTHORIZING PAYMENT OF PENDING
INVOICES, IN THE AMOUNT OF $15,546.00, TO
MIAMI-DADE COUNTY FOR ACCESS AND MAINTENANCE
SERVICES PREVIOUSLY RENDERED; ALLOCATING
FUNDS THEREFOR FROM THE POLICE DEPARTMENT'S
GENERAL OPERATING BUDGET, ACCOUNT CODE NO.
001000.290201.6.610.
WHEREAS, the Miami Police Department requires access to the
Miami -Dade County Criminal Justice System which provides current
information and statistics regarding the status of active arrest
warrants, criminal information background checks, court rulings
and decisions, and other information necessary for the law
enforcement program; and
WHEREAS, the Miami Police Department has been using the
services and access equipment of Miami -Dade County Information
Technology Department for this purpose; and
WHEREAS, it is necessary to continue this service on an
annual basis, and to bring the account current by paying pending
cm COMNaSSION
MEETING OF
DEC 0 9 W8
Rwolutfon Na
98-11'72
invoices in the amount of $15,546.00;
NOW, THEREFORE, BE IT RESOLVED BY THE COMMISSION OF THE CITY
OF MIAMI, FLORIDA:
Section 1. The recitals and findings contained in the
Preamble to this Resolution are hereby adopted by reference
thereto and incorporated herein as if fully set forth in this
Section.
Section 2. The City Manger is hereby authorizedll to
execute an agreement, in a form acceptable to the City Attorney,
with Miami -Dade County Information Technology Department, to
provide access to the Miami -Dade County Criminal Justice System
and maintenance on leased equipment, in the annual amount of
$5,760,00, for the City of Miami Police Department, and further
authorizing the payment of pending invoices, in the amount of
$15,546.00, to Miami -Dade County for access and maintenance
services previously rendered, with funds therefor hereby
allocated from the Police Department General Operating Budget,
Account Code No. 001000.290201.6.610.
Section 3. This Resolution shall become effective
l� The herein authorization is further subject to compliance with all
requirements that may be imposed by the City Attorney, including but not
limited to those prescribed by applicable City Charter and Code
provisions.
- 2 - 98-1172
immediately upon its adoption and signature of the Mayor.Z/
PASSED AND ADOPTED this 8th day of December , 1998.
JOE CAROLLO, MAYOR
In accordance with Miami Code Sec. 2-36, since the Mayor did not indicate approval of
this legislation by signing it in the designated place provided, said legislation now
becomes effective with the elapse often (10) d s from the date of Commission action
regarding same, without the Mayor exercis veto.
ATTEST:
alt J oeman, City Clerk
WALTER J. FOEMAN
CITY CLERK
.-7
APPROVED A!3� TO FORM AND CORRECTNESS :%
i6i15 KVd-V lli
C ATTORNEY
W3038:CSK:kc
If the Mayor does not sign this Resolution, it shall become effective at
the end of ten calendar days from the date it was passed and adopted.
If the Mayor vetoes this Resolution, it shall become effective
immediately upon override of the veto by the City Commission.
- 3 - 98-1172
METROPOLITAN DADE COUNTY
INFORMATION TECHNOLOGY DEPARTMENT
MASTER SERVICES AGREEMENT
This Master Services Agreement provides the basis for the establishment of a contract(s) between the Information
Technology Department (ITD) and its customers. Individual contract(s) will be developed as an addendum to the
Master Services Agreement in conformance to the following terms and conditions.
1. SERVICES
'Services are understood to include, but are not limited to:
• Computer processing, data base services, teleprocessing services, microfilm/fiche, data entry.
• Analysis and programming required for the development, modification, enhancement or maintenance of
information systems and services.
• Support of existing systems.
• Integration services.
Any other specialized service as mutually agreed upon.
The specific nature of the service(s) to be provided and/or personnel required, with related costs forecasts, are
defined in the addendum to this Master Service Agreement. ITD will submit a schedule of the work to be
performed when the Agreement commences and as applicable will provide the customer with monthly reports
reflecting work accomplished and tasks planned.
2. TYPE OF CONTRACT
Five technical classifications are available for an engagement: Programmer, Junior Programmer Analyst, Senior
Programmer Analyst, Systems Programmer and Senior Systems Programmer. The classification(s) assigned and the
determination to use a County employee or a contractor depends on the complexity of the project and the roles and
responsibilities required to achieve completion within the costs and time frame desired The selected classification
does not necessarily relate to a specific individual assigned to a given project.
For each of these five classifications there are two charge options: time and material rate and extended rate. The
difference between the two rates is based on the specified period of time of continuous service. Continuous service
is defined as the commitment on the part of the.:customer to retain services for the duration of the contracted hours
without cancellation or interruption on their part. Customers will only be billed for hours associated with activities
related to their projects including project management and administration. Hours for leave, holiday or sick time are
not charged to the project. Overtime costs and costs related to on -call duties will be added where appropriate and
will -be subject to customer approval. On -call -support is defined as the-assigtmtent -of staff -during non -normal.
working hours to be contacted for the immediate resolution of application related problems. If the Gtirstomer
determines that on -call support is not necessary for their application or for new functionality added to an existing
application at their request, problem resolution will be limited to Monday through Friday, 8 AM - 5 PM, excluding
holidays, or to personnel availability during off hours. Customers will also be billed for the costs of required
materials.
(i) Time and Material:
This is a contract to perform work for a cusku= on one or more projects for a specific periodof_time. not to exceed
9QO hours of continuous service.
(ii) Extended Rate:
This is a contract to perform work --for a customer onpr more i`roiects for more than 900 continuous hours.. _
Customers signiiig contracts using the w end'ed ijLtd-tkat do not fulfill the 900 Iours of continylpus service will be
billed at the time aW material rate for all hours colts*Zd.
Mastagre Page 1
98-11"72
3. RATES
The rates, as defined in the Budget Manual, are for work performed by County employees. Rates for contract
programmers will be quoted at the time of the engagement. Contractor fee is based on an hourly rate for the number
of hours worked and does not provide for the payment of per diem or any other expense. The fee will vary
depending on the provider company. The customer understands that the costs of services may change during the
contract year as a function of contractual agreements between the County and the spec vendors awarded the
contracts.
4.PERSONNEL
The particular employee or subcontractor assigned to provide the agreed upon services may be either County
employees or contractors hired by ITD. The workload and priorities will be decided jointly by ITD and the
customer. Any changes to the scope of the original agreement will be made in writing and must be agreed to by
both parties. ITD will make every effort to provide continuity of the assigned employee or subcontractor to a
specific project and/or contract. However, uncontrollable conditions (e.g. promotion, resignation) may cause
interruptions in that continuity. .
Assigned staff will abide by all the procedures and rules applicable to ITD employees.
In the event Customer reasonably believes that a.particular employee or subcontractor is not providing services as
warranted and ITD is unable to resolve these issues to the satisfaction of the Customer, at the request of the
Customer, ITD shall promptly remove said individual providing services to the Customer under this Agreement.
Customer agrees that ITD shall be granted a reasonable period of time to provide suitable replacement for
such removed employee or subcontractor.
ITD will be responsible for identifying and coordinating whatever training is required for the performance of
contracted services. The cost of project related or specialized training and expenses related to this training will be
paid by the customer.
ITD will. provide the primary work location for the- particular employee or subcontractor at ITD; however,
depending on the requirements of the project a secondary work location may be required at the Customer's site and
the particular employee or subcontractor may spend time at either location. ITD will provide the particular
employee or, subcontractor with the basic equipment or workstation required to perform his/her job. Specialized
equipment or equipment to be located at the customer's site will be acquired and maintained by the customer.
5. HARDWARE
This section only pertains to contracts dealing with the acT isition of hardware which may or. may not be related to
the project in question. This section does not apply to the acquisition of equipment needed by the particular
employee or subcontractor for the performance of contracted services.
The equipment specified in the addendum to this Master. Service Agreement will be contracted for installation,
maintenance or other service to be performed by ITD. The costs for this equipment will be borne by the customer.
If the customer requests changes in equipment, either directly or as a rem* of customer requested system changes,
the costs of.the new equipment, shipping,.and :.instillation, as wallas the cost ofsemoving the old.equiputcat and
de -installation will be borne by the customer. .
Vendor prices aFe sull)ect to change and in the event this does occur ITD will riptify the �customei immediately. TheZ:
customer will be billed for ariy pricecpanges. +{ t
Equipment is contracted for at annual rates. If the customer discontinues equipment during the year and
Mastagre Page 2
98-11'72
cancollation of vendor charges cannot be arranged for, or alternate installation/funding source located, the customer
will be billed for the full year's cost.
Customer agrees to exercise reasonable care in use, operation and protection of equipment and will be held
responsible for damage or loss resulting from improper use or care. Customer may secure ITD's assistance in
operator training as necessary and is responsible for restricting access to the hardware and information files by
unauthorized persons.
ITD reserves the right to remove equipment and/or disable services when the customer's account is ninety days past
due. ITD will notify the customer, in writing, thirty days prior to service termination. All costs associated with
service termination will be charged to the customer. Normal installation' charges will' be incurred for service
ry restoration.
6. BILLING
Costs for services will be billed monthly, unless stated differently in the addendum to this Master Services
Agreement. Costs associated with the lease and/or purchase of equipment will be billed quarterly or as stipulated in
the addendum:. However, because of the particular needs of a project, costs may be billed in full at the initiation of
activity. When it appears that service costs will exceed the estimated level, ITD will consult with the customer
before continuing the work effort. -
Fixed fee contracts will be billed as agreed and identified in the Addendum.. -
The customer understands that from time to time it may be necessary to provide services of a -technical, diagnostic,
or systems assurance nature for the specific benefit of the individual customer. The extent of these services or their
costs cannot be reasonably forecasted since they are normally incurred -in 'resolving `problems that are not
predictable. Costs involved will be in addition to the costs forecasted in this Master Service Agreement.
Contract prices for hardware maintenance are for prime time only. Prime time is 8 a.m. to S p.m., Monday through
Friday, excluding holidays. Customer requests beyond this specified time period will be billed on an overtime rate
basis or must be provided through the payment of on -call support for the particular application.
It is important to note that any increase in maintenance support brought about by adding new functionality to an
existing system or through the implementation of a newly developed application will be billed to the respective
department in subsequent years on a time and materials basis. Failure to pay for this additional service will result in
the elimination of the required support for -the system or portion of the system in question.
This agreement and the billing for related services will not affect any other service agreements.
7. OTHER -
This Master Service Agreement may be canceled within sixty days of receipt of written notice by either party to the
other.
Except as otherwise expressly provided herein, neither ITD nor the customer shall be considered in default in the
performance of their obligations, as defined above, to the extent that such performance is prevented or delayed by
any cause which is not within the reasonable.control of either party.
. � w
Mastagre • Page 3
98-1172
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amatmn a ology j—w mm
Metropolitan Dade County
Information Technology Department
5680 S.W. 871h Avenue -
Miam4 FL 33173
94/95
ADDENDUM TO:
MASTER SERVICES AGREEMENT
BETWEEN -j -
INFORMATION TECHNOLOGY DEPARTMENT (I. T. D.)
jCUSTOMER: ---- CITY OF MIAMI P.D.
April 2, 1998
CUSTOMER ID: 106
CONTACT PERSON: - SGT. MARK WISELER Contracting Officer
(- ADDRESS: 400 N.W. 2 AVE-------- TELEPHONE: 305-470-2552
Fax HurnDer 305-470-2523
CITY Miami STATE .Florida ZIP 33128
TO BE EFFECTIVE ON OCTOBER 1, 1994
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
AND CONTINUE UNTIL SEPTEMBER-30, 1995
Cost Per Total
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances $5,760.00
COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1995
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR THE CUSTOMER
FOR 1. T . D.
/ DATE:
LOUIS F. LEZAMA TYPE OR PRINT CUSTOMER NAME AND TITLE.
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
ttjr1FY /1nr1F• -�
98-11'72
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olmatiao ogy Ocparlmalt
Metropolitan Dade County
lnformauon rchnology Deparrme t
5680 S.W. 87th Avenue
Miami, FL 33173
—95196 J
ADDENDUM TO:
MASTER SERVICES AGREEMENT
BETWEEN j
INFORMATION TECHNOLOGY DEPARTMENT (I. T. D.)
April 2, 1998 .
CUSTOMER: CITY OF MIAMI P.D. (—CUSTOMER ID:
CONTACT PERSON: SGT. MARK WISELER Contracting Officer
ADDRESS: ------ 400 N.W. 2 AVE-------- TELEPHONE.
ax um er
CITY Miami STATE Florida I ZIP 1 33128
TO BE EFFECTIVE ON OCTOBER 1, 1995
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
AND CONTINUE UNTIL SEPTEMBER-30,1996
Cost Per Total
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances
$5,760.00
COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1996 ,.
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR 1. T . D.
LOUIS F. LEZAMA
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
FOR THE CUSTOMER
DATE:
TYPE OR PRINT CUSTOMER NAME AND TITLE.
106
98-11'72
■r■a arworm
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of mn fedmdogy Fepanma t
Metropolitan Dade County
Information Technology Deparrmenr
5680 S.W. 871h Avenue "
Miami, FL 33173
1 96/97
ADDENDUM TO:
MASTER SERVICES AGREEMENT
BETWEEN
INFORMATION TECHNOLOGY DEPARTMENT (I. T. D.)
{CUSTOMER: ------------CITY OF MIAMI P.D.
April 2, 1998
— CUSTOMER ID: 106
CONTACT PERSON: SGT. MARK WISELER Contracting Officer
ADDRESS:----400 N.W. 2 AVE---------------- TELEPHONE:
Fax NumDer
CITY Miami STATE Florida ZIP 33128
TO BE EFFECTIVE ON OCTOBER 1,1996
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
AND CONTINUE UNTIL SEPTEMBER 30, 1997
Cost Per Total
{ Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances
$5,760.00
COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1997
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR I. T . D.
f
LOUIS F. LEZAMA
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
FOR THE CUSTOMER
_�_ _��� DATE•
TYPE OR PRINT CUSTOMER NAME AND TITLE.
98-1172
�' � s ■
Ixlnatioa a ndagy cpartmenl
Metropolitan Dade County
Informadon Tichnolou Department
5680 S. W. 871h Avenue
Miami, FL 33173
97/98
ADDENDUM TO:
MASTER SERVICES AGREEMENT
[- BETWEEN
INFORMATION TECHNOLOGY DEPARTMENT ( I. T. D.
CUSTOMER: --- — CITY OF MIAMI P.D.
April 2, 1998 .
CUSTOMER ID—� 106
CONTACT PERSON: SGT. MARK WISELER Contracting Officer.
ADDRESS:---------------400 N.W. 2 AVE -- ----- TELEPHONE:
ax Numoer
CITY Miami STATE "Florida ZIP 33128
TO BE EFFECTIVE ON OCTOBER 1, 1997 1
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
AND CONTINUE UNTIL SEPTEMBER 30, 1998
Cost Per Total
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances $5,760.00
1 COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1998
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
LOUIS F. LEZAMA
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMEN
FOR THE CUSTOMER
---- DATE -
TYPE OR PRINT CUSTOMER NAME AND TITLE.
98-11'72
CITY OF MIAMI, FLORIDA
INTER -OFFICE MEMORANDUM
TO: The Honorable Mayor and Members
of the City Commission
FROM: e /%�Harshaw
City Manager
RECOMMENDATION:
A=13
DATE: ()0 6 t998
SUBJECT: Proposed Resolution
REFERENCES: Miami -Dade County,
Information Technology
ENCLOSURES: Department
FILE:
It is respectfully recommended that the City Commission adopt the attached Resolution, with
attachment, allowing the City Manager to execute an Agreement with Miami -Dade County,
Information Technology Department, in an amount not to exceed $5,760.00 annually, to also
include payment of pending invoices which now total $15,546.00
Funding is available from the Police Department General Operating Budget, Account Code
001000.290201.6.610.
BACKGROUND:
The Police Department must have the ability to check on active warrants, criminal history
information on subjects, court information, along with a number of other available information
found in the Miami -Dade County Criminal Justice System. The Department can only accomplish
this by leasing the line and the equipment from Miami -Dade County. The equipment is located in
the Police Department's Communications Unit and 24-Hour Desk. This cost is for the
maintenance on the equipment and the communications line. These terminals are currently serving
as a back up Florida Crime Information Center (FCIC)/Miami-Dade County inquiry in the event of
a communications failure with the direct CJNet connection with the Florida Department of Law
Enforcement (FDLE).
DHW:lmr
98-11'72
TO: Judy S. Carter
Chief Procurement Officer
FROM: (Do ald H.
Chief of Police
CITY OF MIAMI, FLORIDA
INTER -OFFICE MEMORANDUM
DATE: 0 " T 2 998
SUBJECT: Miami -Dade County
Information Technology
Department .
REFERENCES:
ENCLOSURES:
FILE:
The Police Department has verified that funds are available with the Office of Budget &
Management Analysis, for the provision of maintenance and communications cost associated with
an agreement with our department's access to the Miami -Dade County Information Technology
Department Criminal Information System, in an amount not to exceed $5,760 annually, to also
include payment of pending invoices which now total $15,546.00. Funding is to be provided from
the Police Department's General Operating Budget, Account Code No. 001000.290201.6.610.
BUDGETARY REVIEW AND APPROVED BY:
Di tray Parekh
Director
Office of Budget & Management
Analysis
Management a 8W9d
Data
Time 2%�
Amount of $, 36 2'�`•u'M
available In account numb*:
�o/000.l. O is
``AW SKMATURE
rim
98-1.1'72
METROPOLITAN DADE COUNTY
INFORMATION TECHNOLOGY DEPARTMENT
MASTER SERVICES AGREEMENT
This Master Services Agreement provides the basis for the establishment of a contract(s) between the Information
Technology Department (ITD) and its customers. Individual contract(s) will be developed'as an addendum to the
Master Services Agreement in conformance to the following terms and conditions.
1. SERVICES
Services are understood to include, but are not limited to:
• Computer processing, data base services, teleprocessing services, microfilm/fiche, data entry.
• Analysis and programming required for the development, modification, enhancement or maintenance of
information systems and services.
• Support of existing systems.
• Integration services.
Any other specialized service as mutually agreed upon.
The specific nature of the service(s) to be provided and/or personnel required, with related costs forecasts, are
defined in the addendum to this Master Service Agreement. ITD will submit a schedule of the work to be
performed when the Agreement commences and as applicable will provide the customer with monthly reports
reflecting work accomplished and tasks planned
2. TYPE OF CONTRACT
Five technical classifications are available for an engagement: Programmer, Junior Programmer Analyst, Senior
Programmer Analyst, Systems Programmer and Senior Systems Programmer. The classification(s) assigned and the
determination to use a County employee or a contractor depends on the complexity of the project and the roles and
responsibilities required to achieve completion within the costs and time frame desired The selected classification
does not necessarily relate to a specific individual assigned to a given project.
For each of these five classifications there are two charge options: time and material rate and extended rate. The
difference between the two rates is based on the specified period of time of continuous service. Continuous service
is defined as the commitment on the part of the customer to retain services for the duration of the contracted hours
without cancellation or interruption on their part. Customers will only be billed for hours associated with activities
related to their projects including project management and administration. Hours for leave, holiday or sick time are
not charged to the project. Overtime costs and costs related to on -call duties will be added where appropriate and
will -be subject to customer approval. On -call support is defined as the -assignment of staff-dming non -normal
working hours to be contacted for the immediate resohttion of application related problems. If the Customer .
determines that on -call support is not necessary for their application or for new functionality added to an existing
application at their request, problem resolution will be limited to Monday through Friday, 8 AM - 5 PM, excluding
holidays, or to personnel availability during off hours. Customers will also be billed for the costs of required
materials.
(i) Time and Material:
This is a contract to perform work fora customer. on one or more projects for a specific pc iodoftime not:to ezcced
900 hours of continuous service.
(ii) Extended Rate: '
This is a contract to perform -work-for a customer on -one pr more projects for more than 900 continuous hours.
Customers signing contracts using the wiiend'ed i�td-tkiat do not fulfill the 900 hours of continyous service will be
billed at the time mild material rate for all hours coftsVed.._j
AA
Mastagre Page 1
98-11'72
3. RATES
The rates, as defined in the Budget Manual, are for work performed by County employees. Rates for contract
programmers will be quoted at the time of the engagement. Contractor fee is based on an hourly rate for the number
of hours worked and does not provide for the payment of per diem or any other expense. The fee will vary
depending on the provider company. The customer understands that the costs of services may change during the
contract year as a function of contractual agreements between the County and the specific vendors awarded the
contracts.
4.PERSONNEL
The particular employee or subcontractor assigned to provide the agreed upon services may be either County
employees or contractors hired by ITD. The workload and priorities will be decided jointly by ITD and the
customer. Any changes to the scope of the original agreement will be made in writing and must be agreed to by
both parties. ITD will make every effort to provide continuity of the assigned employee or subcontractor to a
specific project and/or contract. However, uncontrollable conditions (e.g. promotion, resignation) may cause
interruptions in that continuity. .
Assigned staff will abide by all the procedures and rules applicable to ITD employees.
In the event Customer reasonably believes that a.particular employee or subcontractor is not providing services as
warranted and ITD is unable to resolve these issues to the satisfaction of the Customer, at the request of the
Customer, ITD shall promptly remove said individual providing services to the Customer under this Agreement.
Customer agrees that ITD shall be granted a reasonable period of time to provide suitable replacement for
such removed employee or subcontractor.
ITD will be responsible for identifying and coordinating whatever training is required for the performance of
contracted services. The cost of project related or specialized training and expenses related to this training will be
paid by the customer.
ITD will. provide the primary work location for the- particular employee or subcontractor at ITD; however,
depending on the requirements of the project a secondary work location may be required at the Customers site and
the particular employee or subcontractor may spend time at either location. ITD will provide the particular
employee or. subcontractor with the basic equipment or workstation required to perform his/her job. Specialized
equipment or equipment to be located at the customer's site will be acquired and maintained by the customer.
5. HARDWARE
This section only pertains to contracts dealing with the -acquisition of hardware which may or may not be related to
the project in question. This section does not apply to the acquisition of equipment needed by the particular
employee or subcontractor for the performance of contracted services.
The equipment specified in the addendumto this Master. Service Agreement will be contracted for installation,
maintenance or other service to be performed by ITD. The costs for this equipment will be borne by the customer.
If the customer requests changes in equipment; either directly or as a result of customer requested system changes,
the costs of the new equipment, sbipan&.and _installation, as weU:as the most ofsemoving the mid. equipment and
ide-installation will be berme_lbythe customer.
Vendor prices are suliject to change and in the event this dods occur ITD will riptify the customei: immediately. The'.
customer will Ike billed for ariy price, changes. i
Equipment is contracted for at annual rates. If the customer discontinues equipment during the year and
l Iastagre Page 2
98-11'72
cancellation of vendor charges cannot be arranged for, or alternate installation/funding source located, the customer
will be billed for the full year's cost.
Customer agrees to exercise reasonable care in use, operation and protection of equipment and will be held
responsible for damage or loss resulting from improper use or care. Customer may secure ITD's assistance in
operator training as necessary and is responsible for restricting access to the hardware and information files by
unauthorized persons.
ITD reserves the right to remove equipment and/or disable services when the customer's account is ninety days past
due. ITD will notify the customer, in writing, thirty days prior to service termination. All costs associated with
service termination will be charged to the customer. Normal installation' charges will ' be incurred for service
restoration.
6. BALLING
Costs for services will be billed monthly, unless stated differently in the addendum to this Master Services
Agreement. Costs associated with the lease and/or purchase of equipment will be billed quarterly or as stipulated in
the addendum:. However, because of the particular needs of a project, costs may be billed in full at the initiation of
activity. When it appears that service costs will exceed the estimated level, ITD will consult with the customer
before continuing the work effort. -
Fixed fee contracts will be billed as agreed and identified in the Addendum. .
The customer understands that from time to time it may, be necessary to provide services of a technical, diagnostic,
or systems assurance nature for the specific benefit of the individual customer. The extent of these services or their
costs cannot be reasonably forecasted since they are normally incurred ' in resolving 'problems that are not
predictable. Costs involved will be in addition to the costs forecasted in this Master Service Agreement.
Contract prices for hardware maintenance are for prime time only. Prime time is 8 a.m. to 5 p.m., Monday through
Friday, excluding holidays. Customer requests beyond this specified time period will be billed on an overtime rate
basis or must be provided through the payment of on -call support for the particular application.
It is important to note that any increase in maintenance support brought about by adding new functionality to an
existing system or through the implementation of a newly developed application will be billed to the respective
department in subsequent years on a time and materials basis. Failure to pay for this additional service will result in
the elimination of the required support for.the system or portion of the system in question.
This agreement and the billing for related services will not affect any other service agreements.
7. OTHER
This Master Service Agreement may be canceled within sixty days of receipt of written notice by either party to the
other.
Except as otherwise expressly provided herein, neither ITD nor the customer shall be considered in default in the
performance of their obligations, as defined above, to the extent that such performance is prevented or delayed by
any cause which is not within the reasonable -control of either party.
Mastagre
•
• Page 3
98-11'72
�ese,ele! a.e!
ormatioo ogy Oepattmcnl
Metropot, x Dade County
information Technology Department
5680 S.W. 871h Avenue
Miami, FL 33173
94/95
ADDENDUM TO:
MASTER SERVICES AGREEMENT
BETWEEN
INFORMATION TECHNOLOGY DEPARTMENT (I. T. D.)
April 2, 1998 11
IUSTOMER: oil— CITY OF MIAMI P.D. CUSTOMER ID:
CONTACT PERSON: L SGT. MARK WISELER Contracting Officer
ADDRESS:----------------400 N.W. 2 AVE TELEPHONE:
Fax Numoer
CITY Miami STATE ..Florida ZIP 33128
TO BE EFFECTIVE ON OCTOBER 1, 1994
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
AND CONTINUE UNTIL SEPTEMBER-30, 1995
Cost Per Total
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances
$5,760.00
106
305-470-2552
305-470-2523
COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1995
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR THE CUSTOMER
FOR I. T . D.
/ — -- DATE'
LOUIS F. LEZAMA TYPE OR PRINT CUSTOMER NAME AND TITLE.
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
INDEX
98--1172
11rr)
'am
�■■■ a.■■� ■e■
nipmmro
aRllatim fechncfogyDepattn1t31t
Metropowan Dade County
lnformauon Technology Deparunenr
5680 S.W. 87th Avenue
Miami, FL 33173
95/96
ADDENDUM TO: 6
MASTER SERVICES AGREEMENT
BETWEEN
INFORMATION TECHNOLOGY DEPARTMENT (I. T. D.)
;CUSTOMER: -- CITY OF MIAMI P.D.
April 2, 1998
CUSTOMER ID: j 106
CONTACT PERSON: SGT. MARK WISELER Contracting Officer
ADDRESS:-------------400 N.W. 2 AVE TELEPHONE:
ax um er
CITY Miami STATE 'Florida ZIP 33128
TO BE EFFECTIVE ON OCTOBER 1, 1995 AND CONTINUE UNTIL SEPTEMBER-30, 1996
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Equipment
Cost Per Total
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances $5,760.00
COSTS FOR HARDWARE I WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APR1L,JULY AND SEPTEMBER 1996
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR 1. T . D.
LOUIS F. LEZAMA
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
FOR THE CUSTOMER
TYPE OR PRINT CUSTOMER NAME AND TITLE.
98-1172
17r)
■ 1 C ■■ ■
atmatio0 16=0gy upa MMI
Metropoh—n Dade County
Information Technology Deparmwnt
5680 S. W. 871h Avenue
Miami, FL 33173
96197
ADDENDUM TO:
MASTER SERVICES AGREEMENT
1 BETWEEN
INFORMATION TECHNOLOGY DEPARTMENT( 1. T. D.)
April 2, 1998
(CUSTOMER: — ---CITY OF MIAMI P.D.
CUSTOMER ID:
CONTACT PERSON: — SGT. MARK WISELER Contracting Officer
ADDRESS: -- ---400 N.W. 2 AVE
— TELEPHONE:
Fax Numoer
CITYMiami STATE
Florida
ZI P 33128
AND CONTINUE
UNTIL SEPTEMBER 30, 1997
TO BE EFFECTIVE ON OCTOBER 1, 1996
THE PURPOSE OF THIS AGREEMENT IS:
Maintenances
Total
Cost Per
Equipment
Month
3 MODEM RACAL MILGO
$13.00
$468.00
1 IBM CRT 3278-002
$8.00
$96.00
2 HARRIS CRT
$4.00
$96.00
1 HARRIS CONTROLLER
$28.00
$336.00
2 HARRIS PRINTERS
$25.00
$600.00
1 COMMUNICATION LINE 388D
$67.00
$804.00
1 COMMUNICATION LINE 224D
$280.00
$3,360.00
Total Maintenances
$5,760.00
COSTS FOR HARDWARE WILL BE BILLED QUARTERLY IN ARREARS JANUARY,
APRIL,JULY AND SEPTEMBER 1997
THE CUSTOMER AGREES TO AND ACCEPTS THE TERMS AND CONDITIONS SET FORTH
IN THE MASTER SERVICES AGREEMENT.
FOR 1. T . D.
LOUIS F. LEZAMA
DIRECTOR ADMINISTRATION & PLANNING
INFORMATION TECHNOLOGY DEPARTMENT
FOR THE CUSTOMER—1
------- DATE: f—
TYPE OR PRINT CUSTOMER NAME AND TITLE.
.1__N
f 11
98r-1172