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HomeMy WebLinkAboutO-11936J-00-135 6/6/00 11936 ORDINANCE NO. AN ORDINANCE OF THE MIAMI CITY COMMISSION AMENDING THE "CODE OF THE CITY OF MIAMI, FLORIDA" BY REPEALING APPENDIX A AND REPEALING AND RE-ENACTING CHAPTER 11 ENTITLED, "CABLE TELEVISION" PROVIDING THE TERMS AND CONDITIONS FOR THE OPERATION OF CABLE SYSTEMS AND THE APPLICATION, PROCEDURES AND REQUIREMENTS RELATING TO THE GRANT OF LICENSES FOR THE CONSTRUCTION, INSTALLATION, OPERATION AND MAINTENANCE OF CABLE SYSTEMS EQUIPMENT AND FACILITIES IN, ON, ACROSS, ABOVE OR THAT IN ANY MANNER WHATSOEVER USE THE CITY'S PUBLIC RIGHTS-OF-WAY AND TO ENSURE THAT USE OF THE CITY'S PUBLIC RIGHTS-OF-WAY IS IN THE PUBLIC INTEREST AND IN CONFORMANCE WITH APPLICABLE LAW, PROVIDING FOR CONFLICTS; PROVIDING FOR A SAVINGS CLAUSE A SEVERABILITY CLAUSE AND AN EFFECTIVE DATE. WHEREAS, the City of Miami has under consideration the renewal of its existing cable License Agreement with Miami Tele- Communications, Inc. ("MTCI"), pursuant to the Communications Act of 1934, as amended, 47 U.S.C. para. 521 et seq.; and 11936 • E-7 WHEREAS, pursuant to Resolution No. 99-126, adopted February 16, 1999, the City Commission consented to and approved the request pursuant to'the Agreement and Plan of Restructuring and Merger, dated June 23, 1998, among AT&T Corp. ("AT&T"), a New York corporation ("parent"); Italy Merger Corp., a Delaware corporation and a direct wholly owned subsidiary of parent ("merger sub"); and Tele-Communications, Inc., a Delaware corporation (the "company"), to the extent that such consent was required by the terms of the cable franchise/License agreement and applicable Law, conditioned upon escrow of monetary amounts and execution of the cable franchise/License agreement incorporating the terms and conditions in the binding offer; and WHEREAS, the enactment of the Telecommunications Act of 1996, and recent court precedent construing the scope of municipal regulatory authority over cable Licenses. granted, and applicable changes and developments in cable technology and services have resulted in a changed regulatory environment; and WHEREAS, the City Commission deems it necessary to create this Ordinance to take into account the aforementioned changes and developments and to better ensure that the use of the City Streets by Cable Systems serves the public interest; and WHEREAS, in order to enact this Ordinance in the public Page 2 of 89° interest, the City Commission must effectuate the repeal of Appendix A to the Code of the City of Miami in its entirety; NOW, THEREFORE, BE IT ORDAINED BY THE COMMISSION OF THE CITY OF MIAMI, FLORIDA: Section 1.The recitals and findings contained in the Preamble to this Ordinance are hereby adopted by reference thereto and incorporated herein as if fully set forth in this Section. Section 2.Appendix A to Chapter 11 of the Code of the City of Miami is hereby repealed in its entirety. Section 3.Chapter 11 of the Code of the City of Miami, Florida, as amended, is hereby repealed in its entirety. A new Chapter 11 is hereby substituted in lieu thereafter as follows: "Chapter 11 CABLE TELEVISION Section 11-1. Short Title. This Ordinance shall be known and may be cited as the "City of Miami Cable Systems Ordinance. Section 11-2. Definitions. For the purposes of this Ordinance, the following terms, phrases, words and derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. The words ."shall" and "will" are mandatory, and "may" is permissive. Words not otherwise defined herein or in any License Agreement that might be granted hereunder shall be given the meaning set forth in the Communications Act of 1934, 47 U.S.C. § 521 Page 3 of 89 1193 6 0 ft et seq., and the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection and Competition Act of 1992, and as amended by the Telecommunications Act of 1996, and as those Acts may hereinafter be amended (collectively the "Cable Act"), and, if not defined therein, the common and ordinary meaning. (a) "Activated Channel" means those Channels engineered at the headend of` a Cable System for the provision of services generally available to Subscribers of the Cable System, regardless of whether such services actually are provided, including any Channel designated for public, educational, or governmental use. Channels on which signals flow in the direction from the headend to the Subscriber are referred to as "downstream Channels." Where the signal flows to the headend for re- distribution, it shall be referred to as an "upstream Channel." (b)"Access Channel" means any Channel on a Cable System set aside without charge by the Licensee for public, educational and/or local governmental use. (c) "Affiliate" means any Person who directly or indirectly owns or controls, is owned or controlled by, or -is under common ownership or control with a Licensee. (d) "Analog Channel" means no less than 6 MHz of bandwidth. (e) "Applicant" means any Person submitting an Application within the meaning of this Ordinance. (f) "Application" means any proposal, submission or request to (1) construct and operate a Cable System within the City; (2) transfer a License or control of the License or the Licensee; (3) renew a License; (4) modify a License; or (5) seek any other relief from the City pursuant to this Ordinance, a License Agreement, the Cable Act, or other applicable Law. (g) "Basic Cable Service" or "Basic Service" means any Service Tier which includes the retransmission of local television broadcast signals, and public, Page 4 of 89 1 educational, or governmental Access Channels and such services as may be defined as basic by applicable Law, as otherwise provided in the License Agreement, during the term of any License granted pursuant to this Ordinance. (h) "Cable Act" means the Communications Act of 1934, 47 U.S.C. §521 et seq., as that Act has and may hereinafter be amended. (i) "Cable Operator" means any Person or group of Persons who provides Cable Service over a Cable System and directly or through one or more Affiliates owns a significant interest in such Cable System, or who otherwise controls or is responsible for, through any arrangement, the management and operation of such a Cable System. (j) "Cable Service" means the transmission of video or other programming services over a.Cable.System to Subscribers together with Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming services. To the extent not prohibited by applicable Law, a Licensee agrees that cable Internet services, including, but not limited to @Home, Roadrunner and MediaOne Express, or other similar services, provided by a Licensee, its parent, Affiliates or subsidiaries, over the Cable System shall be deemed "Cable Services" as permitted under Title VI of the Communications Act of 1934, as amended. (k) "Cable System," or "System" means any facility consisting of a set of .closed transmission paths or other transmission lines and associated signal generation, reception and control equipment that is designed to provide cable service which includes video programming and which is provided to multiple Subscribers within the City. Such term does not include (1) a facility that serves only to retransmit the television signals of one (1)'or more television broadcast stations; (2) a facility that serves Subscribers without using any public rights- of-way; (3) a facility of a common carrier that is subject, in whole or in part, to the provisions of Title II of the Communications Act of 1934, 47 U.S.C. §201 et seq., except that such facility shall be considered a Cable System (other than for purposes of 6 Page 5 of 89 Section 621(c) of the Cable Act) to the extent it is used in the transmission of video programming directly to Subscribers, unless.the extent of such use is solely to provide interactive on demand services; (4) an open video system that complies with Section 653 of the Telecommunications Act of 1996; or (5) any facilities of any electric utility used solely for operating its electric utility systems. The foregoing definition of "Cable System" shall not be deemed to circumscribe the valid authority of the City to regulate the activities of any other communications system or provider of communications services, including but not limited to telephony and open video systems. (1) "City" means the City of Miami, a municipal corporation of the State of Florida, in its present incorporated form or in any later reorganized, consolidated, enlarged or reincorporated form. (m) "Commission" means the City Commission of the City of Miami, Florida. (n) "Control of a Licensee or Applicant" means possession of the ability to direct or cause the direction of the management or policies of a Licensee or Applicant, or the operation of the Licensee's System, whether through operational control in whatever manner exercised or ownership of voting securities, by contract or understanding, or in any other manner. (o,) "Fair Market Value" means the price that a willing buyer would pay to a willing seller for a going concern but with no value allocated to the License itself. (p) "FCC" means the Federal Communications Commission, or any successor governmental entity thereto. (q) "License" means the nonexclusive right granted by the City to a Licensee in a License Agreement to construct, maintain and operate a Cable System under, on, and over Streets, roads and any other public ways, rights -of -ways, or easements within the City. The term does not include any license or permit that may be required by this Ordinance or other Laws, ordinances or s Page 6 of 89 C L7 regulations of the City for the privilege of transacting and carrying on a business within the City or for disturbing or carrying out any work on any Street. (r) "License Agreement" means a contract entered into in accordance with the provisions of this Ordinance between the City and a Licensee that sets forth the terms and conditions under which the License shall be exercised. (s) "License Area" means that territory within the corporate limits of the City, as those limits may change from time to time through annexation or contraction, over which the terms of a License Agreement shall extend. (t) "Licensee" means any Person granted a License pursuant to this Ordinance who has entered into a License Agreement with the City. (u) "Gross Revenues" means all revenues recognized in accordance with Generally Accepted Accounting Principles (GAAP) generated directly or indirectly by the Licensee and, any Affiliates, subsidiaries or parent of the Licensee, provided that such entities are considered Cable Operators as such term is defined herein, from any source whatsoever arising from, attributable to, or in any way derived from the operation of the Cable System to provide Cable Services in the City. Notwithstanding anything to the contrary contained in this subparagraph, Gross Revenues include, but are not limited to, fees charged Subscribers for Basic_ Service; fees charged Subscribers for any optional, premium, per -Channel or per -program service; fees charged Subscribers for any tier of service other than Basic Service; installation, disconnection, reconnection and change -in-service fees; late fees; leased access fees; revenue from converter, remote, modem or any other equipment rentals; revenues from installation, service and content enhanced internet products and services including, but .not limited to, access services and content enhanced services to the extent said services may be considered Title VI services according to applicable Law; revenues from cable guides; advertising revenues allocable to the City based on a percentage of Page7 of 89 Subscribers in the City divided by the Subscribers in the System (such percentage shall then be multiplied by the total advertising revenue of the System to determine the allocable gross revenue stemming from advertising).; and revenues from home shopping Channels or other sources allocable to the City, provided that where certain home shopping Channel or other such revenue is allocable to more than one License area due to common zip codes, the Licensee shall allocate the percentage of revenue to the City which is equivalent to the percentage of the population of the City divided by the total population for the allocable License areas in question. Gross Revenues shall be the basis for computing the License fee imposed pursuant to Section 11-16 hereof. Gross Revenues shall not include revenues received from programmers and used by Licensee to market or. promote a programming service; any revenue received by Licensee for payment in connection with PEG Access or facilities as required by Section 11-15(b); any taxes on services furnished by the Licensee which are imposed upon any Subscriber or user by the state, county, City or other governmental unit and collected by the Licensee on behalf of said governmental unit and which the Licensee passes on in full to the applicable tax authority. However, it is hereby expressly provided that License fees.shall be included in the calculation of Gross Revenues. Further, License fees shall not be.paid on Subscriber deposits unless and until said deposits are applied to a customer account for services rendered. Notwithstanding anything herein to the contrary, a Licensee shall include in Gross Revenues, subject to License fees, revenues received from any and all Cable Services for which such Licensee, or any Affiliate, subsidiary or parent of the Licensee pays a License fee to any other jurisdiction, provided that such Cable Service is offered over the Cable System in the City, unless the City and Licensee otherwise agree to exclude certain revenues from License fees. (v) "Institutional Network" means a dedicated closed network, or an alternative acceptable to the City, for use by the City to provide Cable Services and non - Cable Services'for public, educational and governmental use within the City. The network shall be capable of providing one-way, two-way, interactive, and machine -to - machine transfer of audio, video, voice and data signals Page 8 of 89 1191,36 within the network as designated by the City. (w) "_Interconnection" means the electronic connection of two or more Cable Systems for the purpose of sharing public, education and government access programming or transmissions. (x) "Law" means all duly enacted and applicable federal, state, county and City Laws, ordinances, codes, rules, regulations and orders. (y) "Leased Access Channel" means a Channel designated in accordance with Section 612 of the Communications Act, 47 U.S.C. §532, for commercial use by Persons unaffiliated with the Licensee. (z) "Overbuild" means a Cable System constructed to serve Subscribers already served by an existing Cable System. (aa) "Person" means any individual, corporation, partnership, association, joint venture, organization or legal entity of any kind, and any lawful trustee, successor, assignee, Transferee or Personal representative thereof, but shall not mean the City. (bb) "Service Tier" means a category of Cable Service provided by a Licensee and for which a separate charge is made by the Licensee. (cc) "State -of -the -Art" means that level of technical performance, equipment, components and services more modern than that which has been developed and demonstrated to be generally accepted and used in the cable industry, excluding "tests" involving new products offered for one year or less. The System shall have, at a minimum, the capability of no less than the Channel capacity, products and services available from a System serving any similarly sized.City or other community in the State of Florida, or other such System owned and operated by the Licensee, its parent, Affiliates or subsidiaries outside the State, except as otherwise set forth in a License Agreement. In no event shall a System having a bandwidth of less than 750 MHz be considered "State -of -the -Art." Nothing herein shall be Page 9 of 89 11930 construed to require a Licensee to employ any specific transmission technology. (dd) "Street or Streets" means the surface, the air space above the surface and the area below the surface of any public Street, highway, road, boulevard, concourse, driveway, freeway, thoroughfare, parkway, sidewalk, bridge, tunnel, park, waterway, dock, bulkhead, wharf, pier, court, lane, path, alley, way, drive, circle, easement, or any other public right-of-way or public place, including public utility easements dedicated for compatible uses, or any other property in which the City holds any kind of property interest or over which the City exercises any type of lawful control, and any temporary or permanent fixtures or improvements located thereon, as may be ordinarily necessary and pertinent to construct and operate a Cable System; but shall not include City -owned buildings or City private property. (ee) "Subscriber" means any Person who lawfully receives Cable Service delivered over the Cable System. (ff) "Subscriber Base" means the total number of subscribers who receive Cable Service delivered to individual homes, dwelling units or multiple dwelling units, excluding such multiple dwelling units billed on a bulk -billing basis. (gg) "System Malfunction" means any Cable, System equipment, facility or signal failure or malfunction that results in the loss of satisfactory service on one (1) -or more Channels to one (1) or more Subscribers. A malfunction is major if it affects fifty (50) or more Subscribers. (hh) "Transfer -of a License" means any transaction in which (1) any ownership or other interest in a Licensee or its Cable System is transferred from one. Person or group of Persons to another Person or group of Persons so that Control of a Licensee or control of Licensee's System is transferred; or (2) the rights and/or obligations held by a Licensee under a License Agreement are transferred or assigned to another Person, group of Persons or business entity. A Transfer shall be 11936 Page 10 of 89 0 . % considered "pro forma" only when it involves a Transfer to a Person, group of Persons or business entity wholly owned or controlled by the Licensee and shall not result in a change in the control or ownership of the Licensee or Licensee's System. (ii) "Two -Way Capability" means the incorporation into a Cable System of all appropriate design and engineering characteristics and features, including all necessary equipment, which shall be installed and operational, so that two-way transmission, including but not limited to addressability, over the System can be implemented and activated. (ii) "Video Channel" or "Channel" means a portion of the electromagnetic frequency spectrum which is used in a Cable System and which is capable of delivering a television Channel, including the associated audio signal. Section 11-3. Intent and Purposes. (a) It is the intent of the City and the purpose of this ordinance to promote the public health, safety, and general welfare by providing for the grant of one (1) or more Licenses for the construction and operation of a Cable System, and the provision of Cable Service, within the City; to provide for the regulation, to the extent provided for by Law, of each Cable System within the City in the public interest; to provide for the payment of fees and other valuable consideration by a Licensee to the City for the use of Streets and rights-of-way by its Cable System; to promote the widespread availability of quality Cable Service to City residents and businesses, the City, and other public institutions; to encourage the development of cable and other communications technologies and Cable Systems as a means of communication between and among members of the public, City businesses, the City, and other public institutions; to promote competitive cable rates and services; to promote the safe and efficient use of City Streets; to enhance and maximize the full potential of Streets used by Cable Systems; and to encourage the provision of a diversity of information sources to City residents, businesses, the community, the City, and other public 1.936 Page 11 of 89 institutions by cable technology. (b) Recognizing the continuing development of communications technology and uses, it is the policy of the City to encourage experimentation and innovation in the development of Cable System uses, services, programming and techniques that shall be of general benefit to the community to the extent all such experiments and innovations are consistent with applicable Laws. Section 11-4. Grant of Authority; License Required. (a) The City may grant one or more Licenses in accordance with this Ordinance. (b) No Person may construct ,or operate a Cable System over, on, or under public Streets, or provide Cable Service, in the City without a License granted by the City unless otherwise permitted to do so by Law, and no Person may be granted a License without having entered into a License Agreement with the City pursuant to this Ordinance and other such ordinance of the City as may be applicable. (c) Unless otherwise authorized by Law, any License granted pursuant to this Ordinance is solely for the provision of Cable Service. The City's authority to regulate and/or authorize the use of the Streets of the City for the provision of non -cable video or other telecommunications services (including the offering of dark fiber or connectivity) and/or any service not included under Title VI of the Communications Act of 1934, as amended, as of the effective date of this Ordinance, shall not be waived, nor shall such authorization to use the Streets of the City for the provision of other than Cable Services be granted, under a License granted pursuant to this Ordinance. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than Two Thousand Dollars ($2,000) per violation, per day or part thereof that the violation continues. Section 11-5. License Characteristics. Page 12 of 89 (a) A License authorizes use of City Streets and rights-of-way, for installing, on.poles or underground, cables, wires, lines, optical fiber, underground conduit, ducts, conductors; 'amplifiers, vaults, and other facilities as necessary and pertinent to operate a Cable System to serve Subscribers within the City, but does not expressly or implicitly authorize the Licensee to provide service to, or install cables, wires, lines, underground conduit, or any other equipment or facilities upon private property without owner consent (except for use of compatible easements pursuant to Section 621 of the Cable Act, 47 U.S.C. § 541(a)(2)), or to use publicly or privately owned conduits without a separate agreement with the owners. (b) A License is nonexclusive, and shall not expressly or implicitly preclude the issuance of other Licenses to operate Cable Systems within the City, or affect the right of the City to authorize use of City Streets to other Persons to operate Cable Systems or for other purposes as it determines appropriate. (c) All privileges prescribed by a License shall be subordinate to any prior lawful occupancy of the Streets, and the City reserves the right to reasonably designate where a Licensee's facilities are to be placed within the Streets. Such designation may include, but not be limited to, consideration of the availability of space in the rights of way. (d) No Transfer of a License shall occur without the prior consent of the City and unless Application is made by the Licensee, and City approval obtained, pursuant to Section 11-24 hereof. (e) A License granted to an Applicant pursuant to this Ordinance to construct, operate and maintain a Cable System within the City, shall be deemed to constitute both a right and an obligation on the part of the Licensee to provide the services and facilities of a Cable System as required by the provisions of this Ordinance and the License Agreement. The License Agreement shall constitute all of the terms and conditions of the License that are finally negotiated and Page 13 of 89 11936 agreed upon by the City and Licensee. Licensee shall be bound by all documents or other portions of an Application, including oral representations made by an Applicant, or its representatives, before the City Commission, which the City relies upon as inducement to granting an initial, renewal, transfer or modification of a License, or taking other action relating to the License, and which are integrated by the City and Licensee as an exhibit to the License or amendment thereof. (f) Notwithstanding anything to the contrary, in the event that Licensee, its parent, Affiliate or subsidiary elects to offer to Subscribers video programming services through an "open video system", Licensee shall remain subject to all terms and conditions of a License granted pursuant to this Ordinance. Section 11-6. Licensee Subject to Other -Laws, Police Power. (a) A Licensee shall at all times be subject to and shall comply with all applicable and lawful federal, state and local Laws. A Licensee shall at all times be subject to all lawful exercise of the police power of the City. (b) Subject to applicable Law, except as may be specifically provided in this Ordinance or under the terms of a License Agreement and subject to the Cable Act, the failure of the City, upon one or more occasions, to exercise a right or to require compliance or performance under this Ordinance or a License Agreement shall not be deemed to constitute a waiver of such right or a waiver of compliance or performance. Section 11-7. Interpretation of License Terms; Conflicts. (a) The provisions of this Ordinance at the time of the grant of a License (initial or renewal) shall apply to a License Agreement as if fully set forth in the License Agreement, and the express terms of this Ordinance shall prevail over conflicting or inconsistent provisions in a License Agreement unless such License Agreement expresses an intent to amend or modify a requirement of this Ordinance. Page 14 of 89 r L:7 (b) Except as to matters which are governed by federal Law or regulation, a License Agreement shall be governed by and construed in accordance with the Laws of the State of Florida. Section 11-8. Applications for Grant, Renewal, Modification or Transfer of Licenses. (a) A written Application shall be filed with the City for (1) grant of an initial License; (2) renewal of a License in accordance with Section 626(a) -(g) of the Communications Act, 47 U.S.C. 546; (3) modification of a License Agreement; (4) Transfer or change of control of a License; or (5) any other relief from the City pursuant to this Ordinance or a License Agreement. (b) To be acceptable for filing, a signed original of the Application shall be submitted together with seven (7) copies, be accompanied by the required non-refundable Application filing fee as set forth in Section 11-8(i) hereof, conform to any applicable request for proposals, and contain all required information. All Applications shall include the names and addresses of Persons authorized to act on behalf of the Applicant with respect to the Application. (c) All Applications accepted for filing shall be made available by the City for public inspection. (d) An Application for the grant of an initial License may be filed pursuant to a request for proposals issued by the City or on an unsolicited basis. The City, upon receipt of an unsolicited Application, may issue a Request for Proposals. If the City elects to issue a Request for Proposals upon receipt of an unsolicited Application, the Applicant may submit an amended Application in response to the Request for Proposals, or may inform the City that its unsolicited Application should be considered in response to the Request for Proposals, or may withdraw'its unsolicited Application. An Application which does not conform to the reasonable requirements of a Request for Proposals may be considered non-responsive and denied on that basis. Page 15 of 89 I1930 • C7 (e) An Application for the grant of an initial License shall contain; at minimum, the following information: (1) Name and address of 'the Applicant and identification of the ownership and control of the Applicant, including: the names and addresses of all Persons with five percent (50) or more ownership interest in the Applicant, including the names and addresses of parents or subsidiaries holding such ownership interests directly or indirectly; the Persons who control the Applicant; all officers and directors of the Applicant; and any other Cable System ownership or other communication ownership interest of each named Person; provided that in the case of an Application for a renewal or transfer of a License, the information regarding Cable System ownership or other communication ownership interest shall be provided upon written request 'of_ the City; (2) An indication of whether the Applicant, or any Person controlling the Applicant, or any officer, or director or Person with five percent (5%) or more ownership interest in the Applicant, has been adjudged bankrupt, had a cable License revoked, or been found by any court or administrative agency to have violated a security or antitrust Law, or to have committed a felony, or any crime involving moral turpitude; and, if so, identification of any such Person and a full explanation of the circumstances; provided that in the case of an Application for renewal or transfer of a License, a Licensee shall provide such information upon written request; (3) A demonstration of the technical, legal and financial ability of the Applicant to Page 16 of 89 1,1936 construct and/or operate the proposed Cable System, including identification of key personnel; (4) A copy of any agreement covering the License area, if existing, between the Applicant and any public utility providing for the use of any facility of the public utility, including, but not limited to, the use of utility poles, lines or conduits. In the case of a Transfer pursuant to Section 11-24 hereof, Licensee shall only be required to provide evidence of the assignability of such agreements; (5) In the case of an Application for an initial License, a statement prepared by a certified public accountant or duly authorized financial officer of the Applicant regarding the financial ability of the Applicant to complete the construction and operation of the Cable System proposed; (6) A description of the prior experience of the Applicant in Cable System ownership, construction and operation, and identification of communities in which the Applicant or any Person having a controlling interest in the Applicant or having more than a ten percent (100) ownership interest in the Applicant has, or has had, a cable franchise or License or any interest therein; provided that in the case of an Application for a transfer of a' License, a Licensee shall provide such information upon written request; (7) Upon reasonable request of the City, the Applicant shall provide copies of any franchise or License agreements entered into by Applicant, its parent, Affiliate or subsidiary; Page 17 of 89 x.1936 (8) A description of the physical facilities proposed; including Channel capacity, performance characteristics, headend, and access facilities; upon request, the Applicant shall provide information on technical design; (9) In the case of an Application for an initial grant of a License, where applicable, a description of the construction of the proposed Cable System, including an estimate of plant mileage and its location, the proposed construction schedule, a description, where appropriate, of how services shall be converted from existing facilities to new facilities, and information on the availability of space in conduits including, where appropriate, an estimate of the cost of any necessary rearrangement of existing facilities; (10) For informational purposes, the proposed rate structure, including projected charges for each Service Tier, installation, converters, and other equipment or services, and the ownership interest of the Applicant in any proposed program services to be delivered over the Cable System; (11) A demonstration of how the proposal of the Applicant shall reasonably. meet the future cable -related needs and interests of the community; (12) A description of any Cable Services offered by the Applicant or its parent, Affiliate or subsidiary, and Applicant's plan with respect to the availability,of services to Subscribers in the City; (13) Upon request, for information purposes only, a description of any non -Cable Services offered by the Applicant or its Page 18 of 89 nMM parent, Affiliate or subsidiary and plan of the Licensee with respect to the availability of such services to Subscribers in the City; (14) Upon request, for information purposes .only, a description of any non -Cable Services offered by the Applicant or its parent, Affiliate or subsidiary in any other community and a copy of the terms and conditions pursuant •to which Applicant offers such non -Cable Services in any other community; , (15) A proposal by Applicant to offer discount rates to qualified senior citizens, consistent with Section 623(e) (1) of the Cable Act; (16) In the case of an Application for an initial License or the transfer of a License, where the transferee is not a publicly traded company, pro forma financial projections for the first five (5) years of the License term, including a statement of 'projected income, and a schedule of planned capital additions, with all significant assumptions explained in notes or supporting schedules; (17) If an Applicant proposes to provide Cable Service to an area already served by an existing cable Licensee, the identification of the area where the Overbuild would occur, the potential Subscriber density in the area which would encompass the Overbuild, and the ability of the Streets to accommodate an additional System; (18) In the case of a renewal or transfer Application, any other information as may be reasonably necessary to demonstrate compliance with the requirements of this Page 19 of 89 IIro'30 Ordinance and information that the City may reasonably request of the Applicant that is relevant to the consideration of the City of the Application; and (19) An affidavit or declaration of the Applicant or authorized officer certifying the truth and accuracy of the information in the Application, acknowledging the enforceability of Application commitments, and certifying that the proposal meets all federal and state Law requirements. (f) An Application for modification of a License Agreement shall include, at minimum, the following information: (1) The specific modification requested; (2) The justification for the requested modification, including the impact of the requested modification on Subscribers and others; (3) A statement whether the modification is sought pursuant to Section 625 of the Cable Act, 47 U.S.C. §545, and, if so, a demonstration that the requested modification meets the standards set forth iii 47 U.S.C. §545; (4) Any other reasonable information .necessary for the City to make an informed determination on the Application for modification; and (5) An affidavit or declaration of the Applicant or authorized officer certifying the truth and accuracy of the information in the Application, and certifying that the Application is consistent with all federal and state Law requirements. Page 20 of 89 1.1936 (g) An Application for renewal of a License shall comply with the requirements of Section 11-23 hereof. (h) An Application for approval of a Transfer of a License shall comply with the requirements of Section 11- 24 hereof. (i) To be acceptable for filing, an Application shall be accompanied by a non-refundable filing fee in the following amount, as appropriate: (1) For a new or initial License: $25,000 (2) For renewal of a License: $10,000 (3) For a Transfer of a License other than a pro forma Transfer): $10,000 (4) For a pro forma Transfer of a License: $ 5,000 (5) For modification of a License Agreement pursuant to 47 U.S.C. § 545: $10,000 (6) For any other relief: $ 5,000 The purpose of the filing fee is to defray,a portion of the cost to the City in processing an Application. Such fee shall be credited against amounts due under Section 11-9(f) herein. The filing fee is therefore intended to be a charge incidental to the awarding or enforcing of a License within the meaning of Section 622(g)(2)(D) of the Cable Act, 47 U.S.C. § 54 2 (g) (2) (D) , and may not be deducted from the License fee imposed, in a License Agreement and shall not be passed through to Subscribers. Section 11-9. Grant of Licenses. (a) The City'may grant a License for a period not to exceed ten (10) years. (b) The City may make the grant of a License Page 21 of 89 conditioned upon the completion of construction within a reasonably prescribed time or upon the performance of other specific obligations which are to be set forth in the License Agreement, specifying that failure to comply with the condition shall cause the License to become null and void or may require the Licensee to pay liquidated damages to the City as specified in a License Agreement. (c) In evaluating an Application for a License, the City may consider, among other things, the following factors: the technical, financial, and legal qualifications of the Applicant to construct and operate the proposed System; the adequacy of the proposed construction arrangements, facilities, equipment, and, services based on the public convenience, safety and welfare; the experience of the Applicant in constructing and operating Cable Systems and providing Cable Service in other communities, if any; the ability of City Streets to accommodate the proposed System; the potential disruption to users of City Streets and any resultant inconvenience to the public; and whether the proposal shall meet reasonably anticipated community needs and serve the public interest. Evaluation by the City shall not be based on the content of the programming the Applicant proposes to provide. (d) The City shall hold a public hearing to consider an Application or Applications for a License, The Applicant(s) shall be notified of the hearing and shall be given an opportunity to be heard. Based upon the Application(s), the testimony presented at the public hearing, any recommendations of the City or staff, and any other information relevant to the Application(s), the City shall decide by resolution whether to grant or deny a License Application(s) and decide the terms and conditions of any License(s) granted. (e) After complying with the above requirements, the City Commission shall approve or disapprove the proposed License Agreement by resolution, or may direct that it be subject to further negotiation. (f) An Applicant for an initial License hereunder shall reimburse the City for all reasonable expenses incurred by the City in considering and processing the Page 22 of 89 Application, including but not limited to costs and expenses resulting from accrued City in-house staff time, out of pocket expenses or administrative costs, and consulting and legal costs, less the amount of the filing fee set pursuant to Section 11-8(i). Within thirty (30) calendar days from the date of the resolution approving or denying the initial grant of the License thereof by the City Commission, the City shall bill the Applicant for the amount of the processing fee and its method of calculation. If the processing fee is not received by the City within thirty (30) calendar days of date of the bill, the City shall notify, such Applicant and the Applicant shall pay a late fee at the rate of eighteen percent (180) per annum of the amount of the unpaid or underpaid fee provided, however, that such rate does not exceed the maximum amount allowed under applicable Law. If said fee is not received in total by the City within sixty (60) calendar days of the date of the bill, the City shall notify such Applicant and,. if applicable, the License shall be revoked. This processing fee is intended to be a charge incidental to the awarding or enforcing of a License within the meaning of Section 622 (G) (2) (d) of the Cable Act, 47 U.S.C. §542 (G) (2) (d) , and may not be deducted from the License fee imposed in a License agreement and shall not be passed through to Subscribers. Section 11-10. Insurance; Surety; Indemnification. (a) A Licensee shall be required by the City to maintain, and by its acceptance of the License, specifically agrees that it shall maintain, throughout the entire term of the License including any renewals thereof, insurance coverage insuring the Licensee with respect to the construction, operation and maintenance of the Cable System, and the conduct of the Licensee's business in the City, as described below and as required to satisfy all requirements of Florida Law. (1) Comprehensive General Liability Insurance including contractual liability, explosion, collapse and underground property damage, bodily injury and broad form property damage, personal and advertising injury and products/completed Page 23 of 89 11936 operations coverage. The Licensee shall carry limits with a combined single limit of no less than Three Million Dollars ($3,000,000) per occurrence naming the City as an additional insured. The Licensee shall require any subcontractors to provide adequate insurance and provide proof of insurance to the City as well. (2) The Licensee shall carry Workers Compensation and Employers Liability Insurance in compliance with Florida Statute. The Licensee shall require any subcontractors to provide workers compensation insurance for all of the subcontractors' employees. (3) Automobile Liability Insurance covering all owned, hired and non -owned vehicles used in connection with any activities arising out of this agreement. Such insurance shall afford coverage with a combined single limit of no less than One Million Dollars ($1,000,000) per occurrence. The Licensee shall require any subcontractors to provide automobile liability insurance for all of the vehicles used by subcontractors arising out of the License. (b) All insurance policies shall be with insurance companies authorized to do business in the State of Florida and shall be with insurance companies with a minimum Best's Rating of AVll,.or an equivalent rating, and Financial Size Category Rating of X (ten). (c) A Licensee shall keep on file with the City certificates of insurance which certificates shall indicate evidence of payment of the required premiums and shall indicate that the City, its officers, boards, Commission, commissioners, agents and employees are listed as additional insureds, and that this insurance is primary over any other insurance or self-insurance program available to the City whether collectible or not. In the event of a potential claim such that the City Page 24 of 89 11936 claims insurance coverage, Licensee shall immediately respond to all reasonable requests by the City for information with respect to the scope of the insurance coverage. (d) All insurance policies shall name the City, as additional insured and shall further provide that any cancellation or reduction in coverage shall not be effective unless sixty (60) calendar days prior written notice thereof has been given to the City. A Licensee shall not .cancel any.required insurance policy without submission of proof that the Licensee has obtained alternative insurance satisfactory to the City which complies with this Ordinance. (e) A Licensee shall, at its sole cost and expense, indemnify, hold harmless, waive subrogation against and defend the City, its officials, boards, commissions, commissioners, agents, and employees, against any and all third party claims, suits, causes of action, proceedings, judgments for damages or equitable relief, and costs and expenses arising out of the construction, maintenance or operation of its Cable System by the Licensee, its agents or employees, the conduct of Licensee's business by the Licensee, its agents or employees in the City, or the granting of a License Agreement to.the Licensee or in any way arising out of the Licensee's enjoyment or exercise of a License granted hereunder, regardless of whether the act or omission complained of is authorized, allowed or prohibited by this Ordinance or a License Agreement'. This provision includes, but is not limited to, the reasonable attorneys' fees of the City incurred in defending against any such claim, suit or proceedings; and claims arising out of copyright infringements or a failure by the Licensee to secure consents from the owners, authorized distributors, or providers of programs to be delivered by the Cable System, claims arising out of Section 638 of the Cable Act, 47 U.S.C. 558, and claims against the Licensee for invasion of the right of privacy, defamation of any Person, firm or corporation,. or the violation or infringement of any copyright, trade mark, trade name, service mark or patent, or of any other right of any Person, firm or corporation. The City shall give the Licensee written notice of any claim or of the commencement of any action, suit or other proceeding Page 25 of 89 11936 0. a covered by the indemnity in this Section. In the event any such claim arises, the .Licensee shall have the obligation and duty to defend the City and any other indemnified party hereunder; provided, however, -Licensee may not agree to any settlement of.claims affecting the City without the City Attorney's approval. If the City Attorney finds that separate representation to fully protect the interests of the City'is necessary, Licensee shall consult with the City Attorney on counsel that is acceptable to the City Attorney. If Licensee is unwilling or unable to select counsel acceptable to the City Attorney, Licensee shall pay all expenses incurred by the City in defending itself with regard to any action, suit or proceeding subject to this indemnification. The City's expenses shall include all out of pocket expenses, attorney's fees and costs of the City Attorney or his/her assistants, or any employees of the City, outside attorneys, or other agents. Not withstanding anything to the contrary contained in this subparagraph, the obligation of the Licensee shall not extend to any claims caused by the gross negligence of the City, its officials, boards, commissioners, agents or employees, or to claims arising from Licensee's provision of Access Channels for public, educational and/or governmental use pursuant to Section 11-15 hereof and a License Agreement, to the extent such claims relate to programming and content on such Channels, over which Licensee has no editorial control nor exercises administrative control. (f) Notwithstanding anything to the contrary, a Licensee shall be responsible for all actions of the subcontractors and shall agree to indemnify and hold. harmless the City for any and all claims against the City or arising out of the activity of such subcontractors. Section 11-11. Security Fund. (a) The City shall require in a License Agreement that, prior to the License becoming effective, the Licensee shall post with the City a security fund. Such fund may be in the form of a cash deposit, letter of credit, or performance bond as determined by the City in its sole discretion or as set forth in a License Agreement. The security fund shall be used to ensure the Page 26 of 89 R Licensee's faithful performance of and compliance with all provisions of this Ordinance, the License Agreement, and other applicable Law, and compliance with all orders, permits and directions of the City, and the payment by the Licensee of any claims, liens, fees, or taxes due the City which arise by reason of the construction, operation or maintenance of the System. The amount of the security fund shall be the amount that the City determines, under circumstances existing at the time, that is necessary to protect the public, to provide adequate incentive to the Licensee to comply with this Ordinance and the License Agreement, and to enable the City to effectively enforce compliance therewith, but in no event less than Two Million Dollars ($2,000,000). The License Agreement shall provide for the procedures to be followed with respect to the security fund. Neither the posting of the cash deposit or filing of an indemnity bond or any form of performance bond with the City, nor the receipt of any damages recovered by the City thereunder, shall be construed to excuse faithful performance by the Licensee or limit the liability of the Licensee under the terms of its License for damages, either to the full amount of the fund or otherwise. (b) The rights reserved to the City with respect to the security fund are in addition to all other rights of the City, whether reserved by this Ordinance or authorized by other Law or the License Agreement, and no action, proceeding.or exercise of a right with respect to such security fund shall affect any other right the City may have. Section 11-12. Construction Bond. (a) The City shall require in a License Agreement that, prior to any Cable System construction, upgrade, rebuild or other significant work in the Streets a Licensee shall establish in the favor of the City a construction bond in an amount specified in the License Agreement or other authorization as necessary to ensure the faithful performance of the Licensee of the construction, upgrade, rebuild or other work, but in no event shall the amount of the bond be less than Five Hundred Thousand Dollars ($500,000). Licensee shall at all times comply with Chapter 54 of the Code of the City Page 27 of 89 L� of Miami. (b) In the event a Licensee subject to such a construction bond fails to complete the Cable System construction, upgrade or other work in the Streets in a safe, timely and competent manner in accord with the provisions of the License Agreement, there shall be recoverable, jointly.and severally from the principal and surety of the bond, any damages or loss suffered by the City as a result, including the full amount of any compensation, indemnification or cost of removal or abandonment of any property of the Licensee, or the cost of completing or repairing the System construction, upgrade or other work in the Streets, plus a reasonable allowance for attorneys' fees, up to the full amount of the bond. The City may also recover against the bond any amount recoverable against the security fund pursuant to Section 11-11 hereof where such amount exceeds that available under the security fund. (c) The License Agreement may specify that upon completion of the Cable System construction, upgrade, rebuild or other work in the Streets and payment of all construction obligations of the Cable System to the satisfaction of the City, the City may eliminate the bond or reduce its amount. However, the City may subsequently require an increase in the bond amount for any subsequent construction, upgrade, rebuild or other work in the Streets. (d) The construction bond shall be issued by a surety having a minimum rating of A-1 in Best's Key Rating Guide, Property/Casualty Edition, or an equivalent rating acceptable to the City; shall be subject to the approval of the City Attorney; and shall provide that this bond may not be canceled, or allowed to lapse, until sixty (60) calendar days after receipt by the City, by certified mail, return receipt requested, of a written notice from the issuer of the bond of intent to cancel or not to renew. (e) The rights reserved by the City with respect to any construction bond established pursuant to this Section are in addition to all other rights and remedies the City may have under this Ordinance, the License Page 28 of 89 11936 ft a Agreement, or at Law or equity. Section 11-13. Minimum Facilities and Services. (a) The following minimum requirements for facilities and services apply to all Licenses granted by the City. The City may require in a License Agreement that a Licensee exceed these minimum -requirements where it determines, under circumstances existing at the time of the grant of the License, that the additional requirements are necessary to meet the future cable related needs of the City and interests or to serve the public interest. (1) Any Cable System that commences construction, including but not limited to initial construction, rebuild, upgrade, or reconstruction after the effective date of this Ordinance shall have a minimum capacity of at least 750 MHZ providing no less than seventy-eight (78) activated Video Channels or its digital equivalent, including Two-way Capability -as defined in Section 11-2(ii) hereof. The construction, rebuild, upgrade or reconstruction of any Cable System must be completed within a twenty- four (24) month construction schedule. A License Agreement may provide for a larger minimum Channel capacity requirement as well as upgrades during the term of a License. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than One Thousand Dollars ($1,000) per violation, per day or part thereof that the violation continues. (2) The City may require in a License Agreement that a Licensee provide Access Channels, facilities and other support for public, educational and/or governmental use, in excess of the Page 29 of 89 11936 minimum requirement of this Ordinance. Licensee's failure to comply with the terms of a License Agreement with respect to the provision of Access Channel facilities and other support for public, educational and/or governmental use shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than One Thousand Five Hundred Dollars ($1,500) per violation, per day or part thereof that the violation continues. (3) A Cable System shall provide Leased Access Channels as required by federal Law. (4) If required by the terms of a License Agreement, a Licensee shall, at minimum, provide at least one cable outlet and shall provide Cable Service, including Basic and Cable Programming Service Tier, with the exception of digital and premium/pay-per-view, or its equivalent, without charge, to each and every floor of all public buildings including, but not limited to City buildings, parks, community and day-care centers, and any other public building designated by resolution of the City Commission. In addition, Licensee agrees to provide one (1) outlet of cable service without charge to each and every floor of all buildings of the City that may be constructed, opened or annexed within the City after the effective date of the License Agreement, subject to the service policy set forth below. In new locations and remodels of existing locations, Licensee shall have access to -'pre- wire. I I pre - wire." Such Cable Service shall at a minimum include the Basic Cable Service tier, and all programming offered without additional charge on the cable programming Service Tier offered by Page 30 of 89 11936 Licensee over the Cable System. Licensee's failure to comply with this subsection shall result in imposition of finesto be paid by the Licensee to the City in the amount of not less than Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (5) If required by the terms of a License Agreement, Licensee shall, upon request, provide to each and every floor of all public buildings including, but not limited to City buildings, parks, community and day-care centers, and any other public building designated by resolution of the City Commission, with, at minimum, one (1) free connection to an on-line service provided by Licensee. Such on-line service will provide access to the Internet. Upon request, each City building, park, community center and day- care center within the City, and any other public building. designated by resolution of the City Commission, shall receive, at minimum, one (1) free cable modem which will be allowed to be networked, and free, unlimited access to the on-line service. All services requested shall be provided not later than one (1) year after Licensee makes commercially available an on-line service for personal computers within the City. Licensee's failure. to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than Five Hundred Dollars ($.500) per violation, per day or part thereof that the violation continues. (6) Licensee shall, at a minimum, provide`at least one cable outlet and shall provide Cable Service, including Basic and Cable Programming Service Tier, with the Page 31 of 89 1936 exception of digital and premium/pay-per- view, or its equivalent, without charge, to each floor, not to exceed three (3) floors, in.all public and private schools (as defined by, and which receives funding pursuant to, Title I of the Elementary and Secondary Education Act of 1965, 20 U.S.C. 421(a) et seq., as amended), (grades K-12). Licensee will make arrangements for each school to receive school materials for teachers and other facility administrators, to the extent they are available, that explain the educational applications of the broadband Cable Systems and services offered on the Cable System. The materials will be provided to all connected schools. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (7) Licensee shall upon written request from the school, provide all schools (as defined in (6) above) within the City which receive Cable Service with, at minimum, one (1) free connection to an on-line service provided by Licensee. Such on-line service will provide access to the Internet. Upon request, each connected school shall receive, at minimum, one (1) free cable modem which will be allowed to be networked, and free, unlimited access to the on-line service. All services requested shall be provided not later than one (1) year after Licensee makes commercially available an on-line service for personal computers within the City. Additional cable modems and operational support and services .(for example, assisting schools in setting up and maintaining reliable Page 32 of 89 11936 • • Internet connections) shall be provided to connected schools upon written request and at the actual and direct costs of Licensee. -In addition, Licensee shall sponsor local workshops in each region to educate teachers and other facility administrators about its on-line service and to provide connected schools, City parks, community centers and day-care centers with an opportunity for hands-on training. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to.the City in the amount of not less than Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (8) A Cable System shall include an "emergency alert" capability, which shall permit the City Manager or designated representative, to the extent permitted by applicable law, to remotely override the audio of all Channels on the Cable System or to allow for video crawl over all Channels. (9) The City may seek the use of a portion of the Cable System's bandwidth for collecting data from Subscribers for purposes including but not limited to a fire, police or other alarm system,` or reading water meters, provided that the following conditions are met: 1) Licensee has excess capacity on its System, at each location the City wishes to utilize at the time of the request and, as of the date of the City's request, has not allocated such excess capacity, as evidenced by a written agreement with a third party for such bandwidth for provision of services during the twelve (12) months following the date of City's request; 2) the City purchases the necessary equipment according to the 11936 Page 33 of 89 reasonable technical specifications provided by Licensee; 3) attachment of the necessary equipment is performed by the Licensee owning the Cable System, and the City reimburses the labor and material cost of such attachment to said Licensee at the direct, actual costs to Licensee; 4) the City pays to the Licensee the direct and actual costs of the bandwidth usage,. but in no event to exceed the lowest rate offered by the Licensee to an unaffiliated third party for similar bandwidth usage; and 5) no sooner than one (1) year after City commences use of the bandwidth, a Licensee may thereafter reclaim the excess bandwidth, upon no less than one hundred twenty (120) calendar days notice, if it plans to provide an additional product or service to its customers utilizing said bandwidth within six (6) months of reclaiming the bandwidth, provided that City shall have a right of first refusal for use of the bandwidth on terms and conditions equal to those at which the Licensee proposes to offer the capacity to a third party. To the extent a Licensee is providing an Institutional Network for the City, at no cost to the City, such provision may be in. lieu of the Licensee's obligations under this Section. (10) A Licensee shall make available to its Subscribers equipment capable of decoding closed circuit captioning information for the hearing impaired. (11) The Cable System operator shall maintain equipment capable of providing standby powering for headend transportation and trunk amplifiers for a minimum of two (2) hours. The equipment shall be constructed so as to automatically notify the cable office when it is in operation Page 34 of 89 11936 and to* automatically revert to the standby mode when the AC power returns. All utility safety regulations must be followed to prevent a standby generator from powering the "dead" utility line, with possible injury to an unwitting lineman. (b) Most Favored Nation. (1) Pursuant to the requirements of a License Agreement, a Licensee shall provide, at a minimum, the same facilities, services, products and benefits available on any System serving any other similarly sized city or other community in the State of Florida, or other such communities outside the State, owned and operated by the Licensee, its parent, Affiliate or subsidiary. (2) Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than One Thousand Five Hundred Dollars ($1,500) per violation, per day or part thereof that the violation continues. (c) Universal Service. Upon request and payment of all applicable charges and provided that the requesting Person grants the Licensee access to his or her premises in order to furnish, maintain, and continue to offer Cable Service to that Person, a Licensee shall, throughout the term of a License, offer any Person at his or her place of residence or place of business within the License Area, all Cable Services distributed over the Cable System, except as otherwise set forth in a License Agreement. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (d) Upon Licensee's acquisition of facilities in any City Right -of -Way, or upon the annexation to the City of any area in which Licensee owns or operates any 119 3 64 Page 35 of 89 facility, Licensee shall, at the City's request, submit to the City a statement describing all facilities involved, whether. authorized by License, permit, franchise or other prior right, and specifying the location of all such facilities to the extent Licensee has possession of such information. Such facilities shall immediately be subject to the terms of Licensee's License granted pursuant to this Ordinance. (e) Pursuant to the requirements of a License Agreement, in the event Licensee offers cable Internet services over its Cable System in the City, it shall, taking into account technical feasibility, provide access to its cable modem platform to providers of Internet access and on-line services on comparable terms and conditions to those terms and conditions on which access is provided by Licensee, its parent, Affiliate or subsidiary in any other community. Licensee shall comply with all lawful requirements with respect to access to Licensee's cable modem platform for providers of Internet access and on-line services. (f) A Licensee granted a License under this Ordinance shall make a proposal to the City for the installation, operation and maintenance of or provide funding for an Institutional Network ("I -NET"). The I- NET shall, at minimum, take into consideration the interconnection of all government and other public buildings, schools, or Persons as designated by the City, with minimum technical facilities as shall be specified subject to negotiation between the City and the Licensee. A Licensee may provide the City, subject to City approval, with an equivalent of an I -NET, based on current technology, in lieu of the obligation set forth herein. (g) Where an I -NET already exists in the City, an Applicant for a License shall provide the City with a capital grant in an amount which represents the cost of an Institutional Network, or, at the City's sole option, alternative facilities, equipment and support, including but not limited to a new Institutional Network, in satisfaction of Licensee's obligation to provide the City with an I -NET pursuant to this Ordinance. Page 36 of 89 � � 9 M Section 11-14. Technical Standards. (a) Any Cable System within the 'City shall at minimum meet the technical standards of the FCC or other applicable federal, state, county or City technical standards, including any and all applicable rules, regulations, codes, and standards as hereinafter amended or adopted. All television signals transmitted on a Cable System shall include any closed circuit captioning information for the hearing impaired. Antennas, supporting structures, and outside plants used in the System shall be designed to comply with all generally accepted industry practices and standards and with all federal, state, county and City ordinances, rules and regulations, including but not limited to the City Zoning Code. (b) All construction, installation and maintenance of the Cable System shall comply with federal and state codes, as well as the National Electrical Safety Code, the National Electric Code, the South Florida Building Code, all local codes and ordinances and any and all applicable rules, regulations and codes, as hereinafter may be amended or changed. (c) At the times specified in the License Agreement or as required by FCC rules, the,Licensee shall perform, at its expense, proof of performance tests designed to demonstrate compliance with the requirements of this Ordinance, the License Agreement, and FCC requirements. The Licensee shall provide, upon written request, the proof of performance test results to the City within ten (10) calendar days after completion. The City shall have the right to inspect the Cable System facilities during and after construction to ensure compliance with the requirements of the License Agreement, this Ordinance, and FCC standards. (d) The City may require any other tests as specified in a License Agreement, or required by applicable Law or regulation, or where there have been extensive complaints made, or where there exists other demonstrative evidence which in the reasonable judgment of the City casts doubt upon the reliability or technical quality of the Cable System to be performed at the Page 37 of 89 - 11936 expense of the Licensee; provided that if the results of such tests indicate that Licensee Is in compliance with the requirements of this Ordinance and/or the License Agreement, the expenses incurred by the Licensee in conducting said tests shall be borne by the City. The Licensee shall provide the test results to the City within ten (10) calendar days of completion of the proof of performance or other tests. (e) The Licensee shall provide the City ten (10) calendar days advance written notice when a proof of performance test required in subsections (c) and (d) above is scheduled, in order that the City may have an observer present. (f) A Licensee shall not design, install or operate its facilities in a manner that shall interfere with the signals of any broadcast station, the facilities of the City, the facilities of any public utility, the Cable System of another Licensee, or individual or master antennas used for receiving television or other broadcast signals. In the event any such interference is discovered, Licensee shall take all actions necessary to remedy the problem as quickly as is technically feasible. (g) In any License granted pursuant to this Ordinance, a Licensee shall agree to maintain that level of technology to satisfy the State -of -the -Art as defined in Section 11-2(.cc), subject to qualifications, conditions, and terms that may be expressly identified in a License Agreement, if any. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than One Thousand Five Hundred Dollars ($1,500) per violation, per day or part thereof that the violation continues. (h) Licensee shall provide Access Channels, equipment and facilities, and capital support, in accordance with Section 11-15, as well as such .other benefits and services required by a License Agreement. Licensee's failure to comply with this subsection shall result in imposition of fines to be paid by the Licensee to the City in the amount of not less than One Thousand Five Hundred Dollars ($1,500) per violation, per day or Page 38 of 89 . 11936 part thereof that the violation continues. (i) In the event that the City Commission determines that it is in the public interest of the residents of the City to renew or approve the Transfer of a License where the Licensee is not in compliance with the requirements of this section at the time of the grant, the City may agree in an agreement, or an amendment to a License Agreement, to a program whereby the Licensee is permitted a specified period of time, not to exceed twenty-four (24) months, to come into compliance. However, the City's approval of any such plan shall be contingent upon Licensee's agreement to provide the City and any Subscribers with fines, refunds, credits or service vouchers as liquidated damages for the harm suffered due to Licensee's non-compliance. The City may grant extension of the time period herein, for good cause shown. Section 11-15. Public Education and Government Support. (a) It is the purpose and intent of the City to require that all Licensees provide Access Channels, facilities, equipment and support sufficient to meet the needs and interests of the community with respect to public, education and government activities. (b) A Licensee granted a License pursuant to this Ordinance shall provide to the City, a grant per Subscriber, as represented in the Subscriber Base as defined in Section 11-2(ff), per month for PEG capital support, as set forth in a License Agreement. The actual amount of the per Subscriber, per month charge shall be determined based upon the City's needs as identified in a projected budget to be prepared by the City Manager and submitted to Licensee not later than September 30 of each year during the term of the License Agreement. (c) A Licensee shall provide a minimum of one (1) Access Channel, and facilities dedicated to the exclusive use of the City and such other capital support for public, educational and/or governmental use as required in a License Agreement and allocated at the sole discretion of the City. The Licensee shall provide one upstream Channel for each Access Channel then used by the Page 39 of 89 RM City to the headend, as technically necessary for the operation of Access Channels referred to herein or as otherwise required by a License Agreement. The City may increase the .number of PEG Channels to a number not to exceed five (5), so long as a threshold use requirement is met for each Channel the City then utilizes. In order to request an additional PEG Access Channel, the existing PEG Access Channel(s) must be programmed at least eight (8) hours a day with non -repetitive, locally produced programming, Monday through Friday, for a minimum of six (6) consecutive weeks. For purposes of calculating the eight (8) hour programming requirement, the live cablecast of all Commission and Board meetings, in their entirety, shall be included for not more than one Channel. Character -generated programming shall not be included for purposes of calculating the programming requirement. Once the threshold is met and an additional Access Channel given, the initial Access Channel(s) must maintain the threshold requirement. After attaining the threshold requirement, if the initial Access Channel fails to meet, the threshold for four (4) consecutive months, the additional Access Channel may be reclaimed by Licensee upon sixty (60) calendar days written notice. Under no circumstances shall the City lose the right to its first initial Access Channel. However, at all times after a second Access Channel is provided to the City, the initial Access Channel shall maintain the threshold requirement a minimum of fifty percent (500) of the time, to be measured every four (4) months based on usage for the preceding twelve (12) months. In addition, a Licensee shall cablecast to all Subscribers in the City of Miami all Miami -Dade County public, educational, and/or government Channels provided however that the total number of Access Channels shall not exceed the number set forth in a License Agreement. (d) During the term of the License, the Licensee shall provide, as specified in a License Agreement or otherwise agreed to, such equipment, facilities and technical support as the City Commission may determine is useful for the production and cable casting of programming on the public, education and government Channels. Applications for initial grants, renewals or transfers of Licenses shall include a proposal to provide such support. Page 40 of 89 (e) As may be required in a License Agreement, a Licensee shall tape or cablecast live events held in the City as may be designated by the City subject to no less than four (4) weeks advance notice in writing to the Licensee. The number of events designated by the City hereunder shall be no less than twenty-four (24) in any given calendar year. A License Agreement may provide for a maximum number of designated events. Unless specified by the City, the live cablecast of a Commission or Board meeting shall not be counted as a designated event. (f) Applications for an initial or renewed License may, and at the request of the City, shall include proposals for the provision of an Institutional Network interconnecting City, educational institutions, and/or other public facilities as designated by the City from time to time. (g) Applications for an initial License shall include a proposal for the Interconnection of Licensee to any or all other Cable Systems operating within the County for purposes of providing or sharing PEG Access Channels. In the case of an Application for renewal or transfer of a License, Applicant shall include in its Application a statement outlining the status of the Interconnection of Licensee's Cable System to any and all Cable Systems operating within Miami -Dade County. (h) A License may provide for additional financial grants in lieu of or in addition to some or all of the facilities, equipment, and services referenced in this Section. (i) A Licensee shall agree that the facilities, equipment, monetary grant, and all other support to be provided by a Licensee pursuant to this Section, and as set forth in a License Agreement constitute capital costs which are required by the License to be incurred by Licensee for public, educational, or government access facilities within the meaning of Section 622(g)(2)(C) of the Cable Act, 47 U.S.C. §542(g)(2)(C), that such grant does not constitute a License fee or tax within the meaning of Cable Act, state Law, City Code of the City of Miami, or a License Agreement; and that the Licensee Page 41 of 89 1036 shall waive, and will not assert in any proceeding, any claim to the contrary. The City shall use the facilities, equipment," monetary grant and all other support to be provided by Licensee pursuant to this Section in a manner consistent with Section 622(g)(2)(C) of the Cable Act. Section 11-16. License Fee. (a) A Licensee, as compensation for the privilege granted under a License for the use of the Streets of the City to construct and operate a Cable System to provide Cable Services in the City, shall pay to the City a License fee in an amount up to a maximum of either (1) five percent (5%) of the Licensee's Gross Revenues derived directly or indirectly from the operation.of its Cable System within the City during the term of its License pursuant to Section 11-2(u) hereof; or (2) in the event the Cable Act or other applicable Law is amended to permit the City to assess a License fee of a greater amount than that specified in (1) above, the Licensee agrees to pay to the City the new amount after a public hearing in which the public and Licensee are given an opportunity to comment on the impact of the higher fee. Moreover, Licensee shall conclude any such agreement with respect to a fee increase with the City prior to finalizing an agreement with Miami -Dade County. (b) Licensee's payment of the License fee to the City shall be reduced only by that amount the Licensee is required to pay Miami -Dade County pursuant to any cable License, License or ordinances of the County. Notwithstanding anything to the contrary, Licensee shall pay to the City the full amount of all fees to which it is entitled pursuant to part A of this Section, on revenues not expressly included in.the definition of Gross Revenues'' pursuant to Chapter 8 of the Code of Miami -Dade County, or as such Chapter may be amended. (c) A Licensee shall pay the License fee due to the City on a quarterly basis. Payment for each quarter shall be made to the City not later than thirty (30) calendar days after the end of each calendar quarter. (d) A Licensee shall file with the City, on a Page 42 of 89 11936 quarterly basis with'the payment of the License fee, a financial statement setting forth- the computation of Gross Revenues used to calculate the License fee for the preceding quarter and a detailed explanation of the method of computation. The statement shall include but not be limited,to identification of all revenue streams directly or indirectly connected with the Cable System, in accordance with the definition of Gross Revenues, Section 11-2(u), whether or not involved in License fee computation. The statement shall be certified by a certified public accountant or the chief financial officer or other duly authorized officer of the Licensee. The Licensee shall bear the cost of the preparation of such financial statements. (e) Subject to applicable Law, no acceptance by the City of any License fee payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the City may have for additional sums payable. (f) The License fee payment is not a payment in lieu of any other tax, fee or assessment. (g) The City may, from time to time, and upon reasonable notice, inspect and audit any and all books and records of the Licensee relevant to the determination of Gross Revenues and the computation of License fees due, and may re -compute any amounts determined to be payable under the License. If, as a result of the audit, the City determines that the Licensee has underpaid the quarterly License fees owed in an amount equal to or exceeding two percent (2%) of the License fees actually paid based on components of Gross Revenues as specifically defined herein,the cost of the audit shall be paid by the Licensee to the City within thirty (30) calendar days of receipt of demand for payment, unless Licensee can show the audit is materially incorrect. A Licensee shall make all books and records necessary to satisfactorily perform the audit readily available to the auditors in Miami -Dade County, for inspection and copying or in the alternative, Licensee shall pay all incremental costs and fees incurred by the City for.the City to perform the audit at a location outside of Miami -Dade Page 43 of 89 11936 County. A Licensee shall provide any and all materials within thirty (30) calendar days of receipt of a request from the City. (h) In the event that a License fee payment is not received by the City on or before the due date set forth in Subsection (c) above, or is underpaid, the Licensee shall pay a late, charge of eighteen percent (180) per annum of the amount of the unpaid or underpaid License fee payment, provided, however, that such rate does not exceed the maximum amount allowed under Florida Law. Any such failure to remit payment on a timely basis, after written notice and failure to cure, shall be considered a material violation of this Ordinance and any License granted pursuant hereto. Any interest and/or late charges paid by Licensee is intended to be a charge incidental to the enforcing_ of a License within the meaning of Section 622 (g)(2)(D) of the Cable Act, 47 U.S.C. §542 (g)(2)(D), and may not be deducted from the License fee imposed by this Ordinance or any License Agreement nor passed through to Subscribers. (i) When a License terminates for any reason, the Licensee shall file with the City within ninety (90) calendar days of the date its operations in the City cease, a financial statement, certified by the chief financial officer of the Licensee, showing the Gross Revenues received by the Licensee since the end of the previous fiscal year. Adjustments shall be made at that time for License fees due to the date that the Licensee's operations ceased. (j) The Licensee's use of City private property for the placement or attachment of equipment used in the provision of Cable Services (e.g., generators, power supply units, concrete environmental closures (CEC), etc.) shall be in accordance with City policies and procedures. Section 11-17. Reports and Records. (a) The Licensee shall submit reports to the City quarterly according to the following schedule: January through March are due on or before April 25, April Page 44 of 89 11936 through June are due on or before July 25, July through September are due on or before October 25, and October through December are due on or before January 25 of each year. The quarterly report shall include, but not be limited to. (1) Number of homes passed, number of cable plant miles, number of new installs, number of disconnects, and net result of new installs and disconnects. (2) Customer service and repair telephone statistics, broken down by month, indicating the number of calls received, number of calls abandoned, number of calls receiving a busy signal, percentage of total calls for which a busy signal was received, average duration of each call handled by a customer service representative, average length of time each caller waits before speaking directly to a customer service representative and number of customer service representatives staffed to handle telephone calls. (3) To the extent compiled by the Licensee in the normal course of its business, statistics by month for the number of total standard installations performed, number of standard installations performed within seven (7) calendar days, number of service interruptions, number of planned service interruptions, number of service interruptions by day part (1 a.m. to 6 a.m., 6 a.m. to 6 p.m., 6 p.m. to 1 a.m., or, upon request of the City, based on shorter measurement intervals as Licensee has available), number of service interruptions by duration, number of service interruptions responded to within twenty four (24) hours, number of other service problems responded to Page 45 of 89 11936 within thirty six (36) hours, preventative measures to reduce or eliminate service interruptions, and any other information which may be reasonably required to monitor the Licensee's compliance with this chapter. A Licensee may comply with the requirements of this subsection by providing to the City a copy of the actual complaint and/or service. interruption log(s) kept by Licensee. (4) Revenue information, including, but not limited to: Number of Subscribers for each type of Cable Service offered, and the Gross Revenue from all sources attributable to the operations of the Cable System by the Licensee, its Parent, Affiliate or subsidiary in the City of Miami, stating separately by category each source and the amount of revenue attributable thereto. (b) Within six (6) months of the close of its fiscal year, the Licensee shall provide an annual report to the City that includes the following information: (1) A summary of the activities of the previous year in development of the System, including but not limited to, products and services, video and nonvideo, initiated or discontinued, policy changes enacted during the previous year, number of Cable Subscribers for each tier or type of service or product (including gains and losses), homes passed, and miles of cable distribution plant in service. The summary shall also include a comparison of any construction, including System upgrades, during the year with any projections previously provided to the City, as well as rate and charge increases and/or decreases for the previous fiscal year. The report shall Page 46 of 89 11936 provide a comparison to other Systems operated by Licensee, its parent, Affiliate, or subsidiary sufficient to determine Licensee's compliance with its obligation pursuant to this Ordinance and the License Agreement., (2) An annual financial report to include a statement of sources of revenues for the Licensee, or the smallest operational .unit closest to the level of the Licensee for which data is available, and Licensee's parent; provided that the City may request, in writing, and Licensee shall provide, additional information at the System or License level, ' as reasonably necessary. The Licensee shall provide an audited financial report if Licensee has a report in its normal course of business. If not, the statements shall be certified by the chief financial officer of the Licensee. The financial report shall include notes to the financial statements that specify all significant accounting policies and practices upon which it is based. (3) Where applicable, a copy of updated maps depicting the location of all trunk lines and feeder lines and associated devices in the City to the extent such locations have changed. Upon request of the City, such maps shall be provided in digitized form at the expense of the Licensee. (4) A summary of written Subscriber or resident complaints, identifying the number and nature of complaints and their disposition, including an annual summary of statistics provided in the quarterly report. Where complaints involve recurrent System problems, the nature of each problem and the corrective measures taken shall.be identified. More detailed information concerning complaints shall Page 47 of 89 11936 be submitted upon written request of the City. (5) Upon written request, a summary of the number of service interruptions, number of planned service interruptions, and number of service interruptions by duration, along with preventative measures to eliminate reoccurrence. (6) Upon written request, if the Licensee is a corporation, a list of officers and members of the board of directors; the officers and members of the board of directors of any parent corporation; and if the Licensee or parent corporation stock or ownership interests are publicly traded, a copy of its most recent annual report. (7) Upon written request, if the Licensee is a partnership, a list of the partners, including any limited partners, and addresses; and if the general partner is a corporation, a list of officers and members of the board of directors or the corporate general partner, and the officers and directors of any parent corporation; and where the general partner or parent corporation ownership interests are publicly traded, a copy of its most recent annual report. (8) Upon written_ request, a list of all Persons holding five percent (50) or more ownership or otherwise cognizable .interest in the Licensee pursuant to the Cable Act and 47 C.F..R. 76.501. (9) A copy of the rules and regulations of the Licensee applicable to Subscribers of the Cable System. (10) A report on the number of senior citizen, economically disadvantaged or disabled Page 48 of 89 ._ 11936 Subscribers receiving any rate discounts pursuant to Section 11-20(a) hereof, and the amount of any such discounts for specific services if Licensee offers separate rates or discounts for those categories of Subscribers. (11) A report on the number of multiple dwelling buildings and units therein receiving service under bulk agreements pursuant to Section 11-20(a) hereof. (12) A full schedule and description of services, service hours and location of the customer service office of the Licensee or offices available to Subscribers, and a schedule of all rates, fees and charges for all services provided over the Cable System. (13) Upon written request, a report on the number of total Subscribers served by the Licensee in the Cable System, with a breakdown by the types of services received by the Subscribers. (14) Upon written request, a report on the number of personnel employed by the Licensee by area of responsibility, including any ethnic reporting pursuant to Equal Employment Opportunity Commission requirements. (c) Upon each written request by the City made not more than once annually, a Licensee shall within forty- five (45) calendar days of receipt of the request, provide the following documents to the City, without regard to whether the documents are filed by the Licensee or an Affiliate: (1) Annual financial or its parent Licensee which issues an annual report of the Licensee or any Affiliate of controls Licensee and financial report; Page 49 of 89 11936 0 0 (2) Copyright filings reflecting the operation of the System; (3) Any pleadings, petitions, applications, communications, reports and documents (collectively referred to as "filings") submitted within the previous twelve (12) months by or on behalf of the Licensee to the FCC, SEC or any state or federal agency, court or regulatory commission which filings may adversely impact the operation of the Cable System of the Licensee in the City or that may impact the rights or obligations of the City under this Ordinance or the License Agreement issued pursuant to this Ordinance and any and all responses, if any, to the above mentioned filings. (4) Any and all notices of deficiency, forfeiture, or documents instituting any investigation, civil or, criminal proceeding issued by any state or federal agency regarding the System, Licensee, or any Affiliate of Licensee, provided, however, that any such notice or documents relating to an Affiliate of Licensee need be provided only to the extent the same may directly or indirectly affect or bear on operations of the Licensee. in the City. For example, a notice that an Affiliate which has a management contract for the City's System was not in compliance with FCC EEO requirements would be deemed to affect or bear on operations in the City. (5) A copy of any cable Licenses or franchises entered into by Licensee, its parent, Affiliate or subsidiary. A Licensee shall provide a copy of such documents as soon as reasonably possible but no later than within thirty (30) calendar days of such request. 11 e) 3.9 Page 50 of 89 (d) Notwithstanding anything to the contrary, the Licensee agrees to provide the City, within ten (10) calendar days of filing or receipt of such, any document that may, in the. reasonable judgment of the Licensee, adversely impact the construction, operation or maintenance of the Cable System of the Licensee. (e) The Licensee shall furnish to the City such additional reports as a Licensee may prepare as a customary business practice with respect to its operations, which in the discretion of the City Manager are reasonable and necessary for the administration and/or enforcement of this chapter. (f) Within ten (10) calendar days of filing by Licensee, its parent, subsidiary, or Affiliate, Licensee shall provide notice tb the City Manager of any petitions, filings, reports and correspondence filed with any federal, state, or local agencies or courts, which may, in the reasonable judgment of the Licensee, adversely affect City and/or Subscribers with regard to the Ordinance or a License Agreement, including, but not limited to, any request for protection under bankruptcy laws, or any judgment related to a declaration of bankruptcy. In any administrative or legal proceeding in which Licensee is a party, Licensee shall provide a copy of any filed document, upon written request of the City, within five (5) calendar days. To the extent the City desires and may properly participate in the proceeding, Licensee agrees that it will not oppose any necessary extension or tolling of time which may allow the City's participation in said matter. However, the Licensee may oppose or object to any extension of time that exceeds the period of time used by Licensee to provide a copy of the requested filing to the City. (g) A Licensee shall make a complete set of books and records available for inspection, copying and audit by the City in Miami -Dade County, for purposes of ascertaining compliance with requirements of this Ordinance and the License Agreement, subject to subsection (h) below. Such inspection, copying and audit shall be upon reasonable notice and during normal business hours. Page 51 of 89 ��� 06 (h) The City shall accord all books and records that it inspects under this Section the degree of confidentiality such books and records are entitled to under federal and state Law. A Licensee's books and records shall not constitute public records, except to the extent required by federal and state Law. To the extent a Licensee considers any books or records that it is required to produce to be confidential or otherwise protected from public disclosure, Licensee shall designate which documents it views as protected and provide a written explanation to the City of the legal basis for Licensee's claim of protection. (i) Notwithstanding anything to the contrary in this section, within thirty (30) calendar days of the third annual anniversary of the effective date of a License Agreement and no more often than every two (2) years thereafter, the Licensee shall upon written notice of the City, submit a report to the City, in a form reasonably acceptable to the City, discussing technological advances and other information necessary to evaluate Licensee's compliance with State -of -the - Art obligations under a License Agreement or this Ordinance, except as otherwise set forth in a License Agreement. Section 11-18. Customer Service Requirements. (a) A Licensee shall at a minimum maintain all parts of its System in good condition and in accordance with FCC standards. Sufficient employees shall be retained to provide safe service for all of its customers and facilities as set forth in this Ordinance and a License Agreement. The customer service requirements set forth herein are applicable to all services subject to the Ordinance. Licensee's -failure to comply with this subsection shall result in a refund order in the amount of a Subscriber's monthly bill, and a fine in the amount of Five Hundred Dollars ($500), per violation, per day or part thereof that the violation continues. (b) A Licensee shall maintain at least two (2) conveniently located business offices and/or service centers within the City limits, unless Licensee offers free pick-up and delivery of rental equipment, in which case Licensee shall maintain at least one (1) such location. This business office shall be open at minimum from 8:00 a.m. to 6:00 p.m., Monday through Friday, and 8:30 a.m. to 5:00 p.m. on Saturday. Page 52 of 89 11936 Further, Licensee shall locate, staff, operate and maintain said office(s) so as to provide all Subscribers, including but not limited to those Subscribers who may be elderly, disabled or otherwise impaired, with access to its office. The office shall make available for all customers 1) parking within reasonable proximity of the office and 2) sufficient covered waiting areas and adequate seating capacity in an air- conditioned space.. Such office must have adequate counter personnel to keep wait time to an average of ten (10) minutes or less. Licensee's failure to comply with this subsection, under normal operating conditions, shall result in a fine in the amount Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (c) Licensee shall maintain a listed local, toll-free telephone number under the name by which .Licensee is doing business in the City, and employ a sufficient number of telephone lines, personnel and answering equipment or service to allow reasonable access by Subscribers and members of the public to contact the Licensee on a full-time basis, twenty- four (24) hours per day, seven (7) calendar days per week including holidays. Knowledgeable, qualified Licensee representatives shall be available to respond to customer telephone inquiries, twenty-four (24) hours per day, seven (7) days per week including holidays in, at minimum, English, Spanish and Creole languages. Licensee's failure to comply with this subsection shall result in a refund order in the amount of a Subscriber's monthly bill, and a fine in the amount of Three Hundred Dollars ($300), per violation, per day or part thereof that the violation continues. (d) Licensee shall answer all customer service and repair telephone calls made under normal operating conditions within thirty (30) seconds, including wait time and within an additional thirty (30) seconds to transfer the call. Customers shall receive a busy signal less than three percent (3%) of the time. These standards shall be met no less than ninety percent (90%) of the time under normal operating conditions except for the period from 12:00 a.m. to 6:00 a.m., where a Licensee and the City have mutually agreed in writing to an alternative standard measured on a quarterly basis. Licensee shall employ Automatic Call Distribution technology, or its equivalent, to compile and generate the information required to establish compliance with these standards. Licensee's failure to comply with this subsection shall result Page 53 of 89 11936 • L:i in a fine in the amount Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (e) A Licensee shall employ and maintain sufficient qualified personnel and equipment to be available (1) to accept payments; (2) to exchange or accept converters or other equipment; (3) to receive Subscriber complaints or requests for service or repairs on a full-time basis, twenty-four ( 2 4 ) hours per day, seven ( 7 ) days per week; (4) to initiate service installations., undertake normal repairs, initiate action with respect to any Subscriber service complaints within twenty-four (24) hours; (5 ) to enable a service technician to respond to service calls twenty-four (24) hours per day, seven (7) days a week including holidays when more than 25 Subscribers served from the same nearest active electronic device, such as an amplifier or node, call with the similar complaint. Licensee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (f) Licensee must meet each of the following standards no less than ninety-five (95) percent of the time under normal operating conditions as measured on a quarterly basis: (1) Standard installation work shall be performed within seven (7) calendar days after an order has been placed except in those instances where a Subscriber specifically requests an installation date beyond the seven (7) calendar day period. If scheduled installation is neither started nor completed Page 54 of 89 as scheduled, the Subscriber shall be telephoned by an employee of the Licensee the same day. Evening personnel shall also attempt to call Subscribers at home between the hours of 5:30 p.m. and 8:00 p.m. on the day prior to any appointment as a reminder of scheduled installation work. If the call to the Subscriber is not answered, an employee of the Licensee shall telephone the Subscriber the next day; (2) Licensee shall respond to service interruptions promptly and in no event later than twenty-four (24) hours after the interruption becomes known to Licensee. Other service problems shall be responded to promptly and in no event later than forty- eight (48) hours after the problem becomes known to Licensee. All service interruptions, and service problems within the control of Licensee, shall be corrected within forty- eight (48) hours after receipt of a complaint; (3) The appointment window alternatives made available for installations, service calls, repairs, and other installation activities shall be either a specific time, a four-hour time block during normal business hours, or at the election and discretion of the Subscriber, "all day." These options shall be clearly explained to the customer at the time of scheduling; (4) Licensee may not cancel an appointment with a Subscriber after the close of business on the business day prior . to the scheduled appointment; (5) If at any time an installer or technician is running late for a scheduled appointment, an attempt to contact the customer shall be made and the appointment rescheduled' as necessary at a time which is convenient for the customer. Page 55 of 89 11936 (6) Licensee's failure to comply with this subsection shall result in a bill credit in an amount prorated on a daily basis, with a minimum of one (1) day, and a fine in the amount of Three Hundred Dollars ($300), per violation, per day or part thereof that the violation continues. (g) Subscribers who have experienced two (2) missed installation or service appointments due to the fault of Licensee shall receive installation free of charge. If the installation was to have been provided free of charge or if the appointment was for service or repair, the Subscriber shall receive a credit on the next bill of not less than Twenty Dollars ($20). Licensee's failure to comply with this subsection shall result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. (h) Disconnection. (1) Voluntary Disconnection. (i) A Subscriber may terminate service at any time. (ii) A Licensee shall promptly disconnect any Subscriber who so requests from the Cable System of the Licensee. No period of notice prior to voluntary termination of service may be required of Subscribers by any Licensee. So long as the Subscriber returns equipment within five (5) business days of the disconnection, no charge may be imposed by any Licensee for such voluntary disconnection, or for any Cable Services delivered after the date of disconnect request. (iii)A Subscriber may be asked, but not required, to disconnect the equipment of the Licensee and return it to the business office, subject to (ii) above. (iv) Any security deposit and/or other funds Page 56 of 89 IM due the Subscriber shall be refunded on disconnected accounts after any customer premises equipment including all converters but excluding wiring have been recovered by the Licensee. The refund process shall take a maximum of forty- five (45) calendar days from the date equipment is returned to Licensee to the date the customer receives the refund. (2) Involuntary Disconnection. If a Subscriber fails to pay a monthly Subscriber or other fee or charge, the Licensee may disconnect the service outlet of the Subscriber; however, such disconnection shall not be effected until thirty-five (35) calendar days after the due date of the monthly Subscriber fee or other charge, and ten (10) calendar days advance written notice of intent to disconnect to the Subscriber in question. If the Subscriber pays within thirty-five (35) calendar days of the due date and after notice of disconnection has been given, the Licensee shall not disconnect. After disconnection, upon payment by the Subscriber in full of all proper fees or charges, including the payment of the reconnection charge, if any, the Licensee shall reinstate service as soon as practicable. Licensee reserves the right to deny service to any customer who has been repeatedly disconnected for non-payment of services to the extent such rights are consistent -with applicable state and federal Law. (3) With respect to any disconnection, whether requested or involuntary, a Licensee shall comply with the rules and regulations of the FCC and applicable Law with respect to ownership, sale, removal and abandonment of home wiring. Failure to comply with such rules including, but not limited to providing applicable notice to Subscribers and property owners shall be considered a violation of this Ordinance. Page 57 of 89 11936 (4) Licensee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (i) Licensee shall intentionally interrupt service only for good cause and for the shortest time possible and shall use its best efforts to minimize the number of service interruptions between 6:00 p.m. and 11:00 p.m. Licensee shall maintain a written log for all intentional service interruptions and -all other service interruptions. Licensee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues (j) Licensee shall notify the City Manager or designee immediately if a service interruption affects fifty or more Subscribers for a time period greater than one hour. The City Manager, in his or her discretion, shall establish appropriate methods for the notification required herein, including any procedures for notification after normal business hours. Licensee's failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (k) Licensee shall cause all of its field employees to wear a picture identification badge indicating employment by Licensee. This badge shall be clearly visible to the public. All company vehicles shall display the company name, telephone number and logo, if any, in a manner clearly visible to the public. Contractor vehicles shall display the contractor name, telephone number, contractor license number, if applicable, as well as the Cable Operator's name. Licensee's failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (1) A Licensee shall develop written procedures for the investigation and resolution of all Subscriber or City resident complaints, including, but not limited to, those regarding the quality of service and equipment malfunction, Page 58 of 89 11936 which procedures shall be subject to the review and approval by the City Manager. A Subscriber or City resident who has not been satisfied by following the procedures of the Licensee may file a written complaint with the office of the City Manager, who shall investigate the matter and, in consultation with the Licensee as appropriate, attempt to resolve the matter. The good faith or lack thereof of the Licensee in attempting to resolve Subscriber and resident complaints in a fair and equitable manner shall be considered in connection with the 'renewal Application of the Licensee. Licensee shall maintain a complete list of all complaints not resolved within three (3) calendar days of. receipt and the measures taken to resolve those complaints. This list shall be compiled in a form to be approved by the City. It shall be compiled on a monthly basis. The list for each calendar month shall be supplied to the City no later than the 15th day of the next month. Licensee shall also maintain a list of all complaints received, which list shall be provided to the City within three (3) calendar days of request by the City Manager or designee, as part of an inquiry by the City regarding Licensee's compliance with this Section. Licensee's failure to comply with this subsection shall result in a fine in the amount of Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (m) Licensee shall permit the City designee to inspect and test the technical equipment and facilities of the System upon reasonable notice not to be less than seventy-two (72) hours, except in an emergency. Licensee's failure to comply with this subsection shall result in a fine in the amount of Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (n) Licensee shall abide by the following requirements governing communications with customers, bills and refunds: (1) Each Licensee shall provide to Subscribers written information in each of the following areas at the time of installation, at least once annually, and at any future time upon request by the Subscriber: (i) How to use the Cable Service; (ii) Installation and service maintenance Page 59 of 89 11936 policies; (iii)All products and services offered; (iv) Prices and service options; (v) Channel positions of programming carried on the System; (vi) The procedures of the Licensee for the receipt and resolution of customer complaints, the address of the Licensee and telephone number to which complaints may be reported, and. the hours of operation; (vii)The telephone number and address of the City, and as required by County ordinance, the County office designated to handle cable complaints and inquiries shall be printed on the back of the bill. The information shall be placed so as to not be confused with similar information for Licensee or the County; (viii)The availability and costs of a "lock- out" device and other parental control mechanisms; (ix) The information of the Licensee, collection, and disclosure policies for the protection of the privacy of the Subscriber. (x) Licensee's failure to comply with this subsection shall result in a fine in the amount of'T,wo Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (2) In addition, each Licensee shall provide written notice in its monthly billing, at the request of the City, of any events or public service announcements.. The City shall make such a request in writing, with reasonable 11936 Page 60 of 89 notice prior to the mailing of any billing by Licensee, such that Licensee's regular bulling cycle shall not be interrupted. City shall pay printing costs and incremental postage expenses for said notices. Licensee's failure to comply with this subsection shall resu!it in a fine in the amount of Five Hundred Dollars ($500) per violation, per day or part thereof that the violation continues. (3) Licensee bills shall be clear, concise and understandable to Subscribers. Licensee's failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (4) Credits for service shall be issued no later than the next, billing cycle of the customer following the determination that a credit is warranted. Licensee's failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (5) A Licensee shall provide Subscribers, thelCity Commission, and the City Manager with at 'least thirty (30) calendar days advance written notice of any changes in rates, charges, Channel lineup, or initiations or discontinuations or changes of service or services offered over the Cable System whenever practicable. Licensee's failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200) per violation, per day or part thereof that the violation continues. (o) Upon a Subscriber's request, a Licensee shall provide a credit to the account of the Subscriber, prorated on a daily basis, with a minimum of one (1) day, for any period of two (2) hours or more within a twenty-four (24) hour period during which a Subscriber experienced an interruption of service or substantial impairment of service, whether due to a Page 61 of 89 11936 System Malfunction or other cause within the Licensee's control. No refunds shall be due for service interruptions directly related to a rebuild, upgrade or routine maintenance of the Cable System which is planned, noticed properly to the City and Subscribers, and occurs during a time other than between 6:00 p.m. and 11:00 p.m. and lasts for four (4) hours or less. Licensee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (p) Billing. (1) The first billing statement of the Licensee after a new installation or service change shall be pro -rated as appropriate and shall reflect any security deposit. (2) The billing statement of the Licensee must be fully itemized, with itemizations including, but not limited to, Basic and premium Service charges and equipment charges. Invoices shall also clearly delineate all activity during the billing period, including optional charges, rebates and credits. (3) Any balance not received within ten (10) calendar days after the due date may be assessed an administrative charge not to exceed the average actual fixed and variable cost to administer a delinquent account, subject to applicable Law, except that a late charge of not more than Five Dollars ($5) shall be presumed to comply with this subsection. The charge shall appear of the billing statement of the following month. In the event it is determined that a Licensee has assessed a late fee in violation of this Section, Licensee shall pay to Subscribers that amount which is ordered by a governmental or judicial body which has properly asserted jurisdiction. Subscribers shall not be charged an administrative fee, a late fee or otherwise penalized for any failure by the Licensee, its employees, or contractors, Page 62 of 89 11936 including failure to timely or correctly the Subscriber,.or failure to properly ci the Subscriber for a payment timely made bill -edit (4) The Licensee must notify the Subscriber that payment can be remitted in Person at the office of the Licensee in the City and inform the Subscriber of the address of that office where payment can be made. (5) Licensee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. (q) Except as incident to a rebuild of the Cable System, a Licensee may not substantially alter the service being provided to a Subscriber (including by re -tiering, restructuring a tier or otherwise) without the express permission of such Subscriber, unless it complies with this subsection. (1) If a Licensee wishes to alter the se being provided to a Subscriber (includii re -tiering, restructuring a tier or other in such a way that the Subscriber sha- longer be able to obtain the same packa, services, then the Licensee must provide Subscriber with thirty (30) calendar notice of such alteration, explain substance and the full effect of alteration, and provide the Subscriber ,right within the thirty (30) day p following notice, to opt to receive withi same thirty (30) calendar days any combin of services offered by the Licensee. (2) Except as provided under applicable fed state, or local Law, no charge may be mac any service or product which the Subsc has not affirmatively indicated, in a m separate and apart from payment of the re monthly bill, that the Subscriber wish, receive. Page.63 of 89 vice g by ,ise) L no e of the days the the `• the riod the .tion !ral , for -fiber inner jular s to 11939 • (3) Licensee's subsection amount of violation, violation • failure to comply with shall result in a fine in Three Hundred Dollars ($300) per day or part thereof that continues. (r) If the City reasonably questions a Licen; compliance with any provision of this Section, the Cit, request that the Licensee certify in writing to the i based upon internal due diligence by the .Licensee, that t best of knowledge of the Licensee it is in compliance wit standards set forth in this Section; provided, however, the City specifically shall identify the performanc Licensee that is questioned, and requests certification more often than semi-annually. At the request of the Cit the event of a discrepancy between the reports provided t City pursuant to this Section and the certification reqs herein, the Licensee shall submit such documentation as m. required to demonstrate compliance with this Section. documentation shall be submitted within thirty (30) calf days of the receipt by the Licensee of the City's reque; s) Responsibility for the administration of Ordinance, and any License granted pursuant to this Ordin and for the resolution of all complaints against a Lic regarding the quality of service, equipment malfunctions related matters, including the authority to order refun fines, is hereby delegated to the City Manager, wY empowered, among other things, to settle, or compromis, controversy arising from operations of the Licensee, on b of the City, in accordance with the best interests of public. In cases where requests for service have been ig or in cases where the service provided is unsatisfactor whatever reason, the City Manager or designee, here referred to jointly as City Manager, shall have the pow require the Licensee to provide service, if in the opini the City Manager or designee such request for servic reasonable. Any Person aggrieved by a decision of the Manager, including the Licensee, may appeal the matter t City Commission for hearing and determination. The Commission may accept, reject or modify the decision o: City Manager. No adjustment, settlement, or comproi whether instituted by the City Manager or by the Commission shall be contrary to the provisions of Page 64 of 89 this the per the eels may ity, the the that of not in the ired y be This t. this ... �, �nsee and is or C) is any =half the zored for if ter �r to )n of �e is City the City the aise, City this Ordinance or any License agreement issued pursuant to this Ordinance, and neither the City Manager nor the City Commission, in the adjustment, settlement, or compromise of any controversy shall have the right or authority to add to, modify or delete any provision of this Ordinance or of the License, or to interfere with any rights of Subscribers or any Licensee under applicable federal, or state Law or private contract. (t) (1) In addition to the powers delegated in Section 11-18(s) above, the City Manager shall have the authority to order credits from a Licensee to individual cable Subscribers who have submitted a written complaint to the City and to assess fines against a Licensee for any violation of this Ordinance or any License issued pursuant to this Ordinance, which fines shall be paid to the City. (2) In ordering credits to cable Subscribers, the City Manager shall be governed as set forth throughout this Section, in which the refund indicated is expressed as a percentage of the monthly bill of the Subscriber. The credits set forth are to be made .on a per violation basis with each day of a continuing violation constituting a separate violation. The credit ordered by the City'Manager pursuant to this Section shall not exceed 100 percent (100 10) of a monthly bill of the Subscriber, unless a violation has continued at least 30 calendar days from the date first reported tol the Licensee. (3) The fines set forth in this Section are to be assessed on a per violation basis, with each day of a continuing violation constituting a separate violation. Where a credit required by this Section is not possible because service has been terminated, Licensee shall issue a refund to -the former Subscriber for the appropriate amount, provided that the Licensee can locate the former Subscriber after using reasonable efforts to.do so.l Page 65 of 89 11960 (4) Prior to ordering any credit and/or assessing a fine pursuant to this Ordinance, the City Manager shall mail to the Licensee a written .notice, by hand delivery or certified or registered mail, of .the proposed credit and/or fine, specifying the violation at issue. The Licensee shall have ten (10) calendar days from the date of receipt of the written notice to demonstrate the violation has been cured or to file a written response to the notice of the City Manager describing the plan to cure. In the sole discretion of the City Manager, a fine, credit or refund may be waived, if the issue has been cured or the City Manager believes the issue will be cured according to the proposed plan. Written response of the Licensee shall be signed by management level personnel of Licensee and all statements contained therein shall be regarded as material representations of the Licensee to the City. (5) Prior to ordering a credit, refund and/or assessing a fine, the City Manager shall consider any justification or mitigating factor advanced in the written response of the Licensee, including but not limited to rebates or credits to the Subscriber or a cure of the violation. The City Manager may, after consideration of the response of the Licensee, waive or reduce any proposed credit, refund and/or fine. In the case of a complaint from a single Subscriber or a violation of this Ordinance or any License issued pursuant to this Ordinance in which only- a single Subscriber has been affected, the City Manager may not assess any fine if the Licensee has reasonably resolved the complaint or cured the violation within a reasonable time frame not to exceed ten (10) calendar days. However, said Subscriber may be entitled to a credit as provided herein. (6) Subsequent to the notice of proposed credit, refund and/or fine to Licensee and Page 66 of 89 1�93� consideration of the response of the Licensee, if any, the City Manager may issue an assessment of credit, refund and/or fine. The credit, refund and/or fine shall be paid within thirty (30) calendar days of written notice to the Licensee. If said credit, refund and/or fine is not paid by Licensee in the next bill cycle or within such thirty (30) day period, as the case may be, the City may, at its discretion, withdraw immediately the amount thereof from the Security Fund. Upon such withdrawal, the City shall notify Licensee of the withdrawal amount, after which Licensee shall have ten (10) calendar days from the date of such notice to deposit in the Security Fund an amount sufficient to restore the Security Fund to the amount specified in the License Agreement. This credit, refund and/or fine shall constitute liquidated damages to the Subscriber and City for the violation and the City may enforce payment of the credit, refund and/or fine in any court having jurisdiction. It is the intent of the City to determine fines as a reasonable estimate of the damages suffered by the City and/or its Subscribers, whether actual or potential, and may include without limitation, increased costs of administration and other damages difficult to measure. (7) Licensee may appeal any decision of the City Manager directly to the City Commission within thirty (30) calendar days of notice of the decision to the Licensee. (8) Intentional misrepresentation by a Licensee in any response to a notice of proposed credit, refund and/or fine, whether oral or written, shall be considered a material breach of the License Agreement, subject to a penalty of no less than Five Thousand Dollars ($5,000) in liquidated damages to the City, and shall be grounds for License revocation. (9) In addition to complying with the customer Page 67 of 89 1936 service standards set forth in this Ordinance or in any License issued pursuant to this Ordinance, a Licensee shall, at minimum, comply with all customer service standards applicable to Cable Systems of the FCC and any other applicable federal, state or county Law concerning customer service standards, consumer protection, and unfair or deceptive trade practices. (10) The City expressly reserves the right to consider violations of the customer service requirements in evaluating any renewal, modification or transfers of any License Agreement. Section 11-19. Subscriber Privacy. (a) A Licensee shall at all times protect the privacy of all Subscribers to the full extent required by Section 631 of the Cable Act, 47 U.S.C. § 551, and state Law. A Licensee shall not condition Subscriber or other service on the grant of permission of the Subscriber to disclose information which, pursuant to federal or state Law, cannot be disclosed without the explicit consent of the Subscriber. No penalties or extra charges may be invoked by the Licensee for a failure of the Subscriber to grant consent. (b) Unless otherwise permitted by federal or state Law, neither the Licensee nor its agents or employees shall, without the prior and specific written authorization of the Subscriber involved, sell, or otherwise make available for commercial purposes the names, addresses or telephone numbers of any Subscriber or Subscribers, or any information which identifies the individual viewing habits of any Subscriber or Subscribers. Section 11-20. Discrimination Prohibited. (a) No Licensee may in its rates or charges, or in the availability of the services or facilities of its System, or in any other respect, make or grant undue preferences or advantages to any Subscriber, potential Page 68 of 89 11936 Subscriber, or group of Subscribers or potential Subscribers, nor subject any such Persons or group of Persons to any undue prejudice or any disadvantage. A Licensee shall not deny, .delay, or otherwise burden service or discriminate against Subscribers or users on the basis of age, race, creed, religion, color, sex, handicap, national origin, marital status, or political affiliation, except for discounts for senior citizens, the economically disadvantaged or disabled that are applied in a uniform and consistent manner. A Licensee may also offer bulk discounts to multiple dwelling buildings to the extent such discounts are otherwise permissible by Law. (b) A Licensee shall not deny Cable Service to any potential Subscriber because of the income of the residents of the area in which the Subscriber resides. (c) A Licensee shall not refuse to employ, nor discharge from employment, nor discriminate against any Person in compensation or in terms, conditions or privileges of employment because of age, race, creed, religion, color, sex, disability, national origin, marital status, or political affiliation. The Licensee shall comply with federal, state and local Laws and regulations governing equal employment opportunities, as the same may be from time to time amended. Section 11-21. Use of Streets. (a) A Licensee shall, at all times, comply with other applicable provisions of the City Code of the City of Miami, or as such may hereafter be amended. (b) Any pavements, sidewalks, curbing or other paved area.taken up or any excavations made by a Licensee shall be done under the supervision and direction of the City under permits issued for work by the proper officials of the City, and shall be completed in such manner as to give the least inconvenience to the inhabitants of the City. A Licensee shall, at its own cost and expense, and in a manner approved by the City, replace and restore any such pavements, sidewalks, curbing or other paved areas in as good a condition as before the work involving such disturbance was done, and Page 69 of 89 shall also prepare, maintain and provide to the City's Public Works Department full and complete plats, maps and records showing the exact locations of its facilities located within the public Streets, ways, and easements of the City. A construction plan with strand maps is required thirty (30) calendar days prior to commencement of construction in a particular area. (c) A Licensee shall, at its expense, protect, support, temporarily disconnect, relocate, or remove, any of its property when required by the City by reason of traffic conditions, public safety, Street construction, Street resurfacing or widening, change of Street grade, installation or sewers, drains, water pipes, power lines, signal lines, tracks, or any other type of municipal or public utility improvements. (d) A Licensee shall, on the request of any Person holding a building moving permit issued by the City, temporarily raise or lower its wires to permit the moving of buildings. The expense of such temporary removal or raising or lowering of wires shall be paid by the Person requesting same, and the Licensee shall have the authority to require such payment in advance, except in the case where the requesting Person is the City or other government agency, in which case no such payment shall be required. The Licensee shall be given not less than five (5) calendar days advance notice to arrange for such temporary wire changes. (e) A Licensee shall upon notice to the City of not less than seven (7) calendar days, emergency situations excepted, have the authority to trim the trees or other natural growth upon and overhanging the Streets so as to prevent the branches of such trees from coming in contact with the wires, cables and other equipment of the Licensee, except that, at the option of the City, such trimming may be done by it or under its supervision and direction at the expense of the Licensee. (f) A Licensee shall use, with the permission of the owner, existing underground conduits (if applicable) or overhead utility facilities whenever and wherever practicable as determined by the City, provided that nothing herein shall constitute a waiver of Licensee's Page 70 of 89 IHa36 obligations under other applicable sections of the City Code. Copies of agreements between a Licensee and third party for use of conduits or other facilities shall be filed with the City, provided that the Licensee shall have the right to redact proprietary and confidential information in such agreements as it pertains to financial arrangements between the parties. (g) All wires, cable lines, and.other transmission lines, equipment and structures shall be installed and located to cause minimum interference with the rights of property owners. The City may issue .such rules and regulations concerning the installation and maintenance of a Cable System installed in, on, or over the Streets, as may be consistent with this Ordinance and the License Agreement. (h) All safety practices required by Law shall be used during construction, maintenance and repair of a Cable System. A Licensee shall not place facilities, equipment or fixtures where any gas, electric, telephone, water, sewer or other utility facilities shall interfere, or obstruct or hinder in any manner the various utilities serving the residents of the City. (i) A Licensee shall, at all times: (1) Install and maintain its wires, cables, fixtures and other equipment in an orderly and workmanlike manner and in accordance with the requirements of federal, state, county and City Laws, as well as the South Florida Building Code and Electrical Safety Ordinances and any other applicable Building or Electrical Safety Code, and all other applicable rules, regulations, and orders, as they may be hereinafter amended or enacted, and in such manner that the installations of the City shall not receive interference. (2) Keep and maintain in a safe, suitable, substantial condition, and in good order and repair, all .structures, lines, Page 71 of 89 equipment, and connections in, over, under, and upon the Streets, sidewalks, alleys, and public ways or places of the City, -wherever situated or located. . (j) On Streets where both electrical and telephone utility wiring are located underground, either at the time of initial construction of a Cable System or at any time thereafter, the cable of a Licensee shall also be located underground at the expense of the Licensee, consistent with Chapter 54 of the City Code, as amended. Between a Street and a residence of a Subscriber, the cable of the Licensee must be located underground if both electrical and telephone utility wiring are located underground. The City shall encourage, to the extent feasible, that the public utility and the Licensee cooperate in opening of trenches and making such trenches available to all parties with the understanding that the costs of opening and refilling of such trenches would be shared equally by all users of such trenches. (k) In the event the use of any part of a Cable System is discontinued for any reason for a continuous period of six (6) months, or in the event such System or property has been installed in any Street without complying with the requirements of this Ordinance or a License Agreement, or the License has been terminated, canceled or expired, the Licensee, within thirty (30) calendar days after written notice by the City, shall commence removal from the Streets of all such property as the City may require. (1) The City may extend the time for the removal of equipment of the Licensee and facilities for a period not to exceed one hundred eighty (180) calendar -days, and thereafter such equipment and facilities may be deemed abandoned. (m) In the event of such removal or abandonment, the Licensee shall restore the area to as good a condition.as prior to such removal or abandonment. (n) All Licensee Cable System distribution devices to be located on Streets or private City property shall be installed, pursuant to City Code, in such a way as to Page 72 of 89 11936 0 4b eliminate or minimize any potentially adverse impact. All proposed locations shall be reviewed by the City Neighborhood Enhancement Team (NET) to ensure compliance with these and all other applicable policies and procedures relating to the placement of distribution devices on Streets or City private property. Proposed locations may require review and approval by various City Departments, as appropriate. (o) In no case shall distribution devices be placed in the following locations: (1) Within Scenic Transportation Corridors. (2) Within Historical Preservation Districts. (3) Within a specified 25 foot corner visibility triangle. (4) Within a specified 10 -foot driveway visibility triangle. (5) Within 15 feet of any fire hydrant, fire callbox, police callbox, or other emergency facility. (p) The City may require that these distribution devices located on Streets and City private property be installed with the following: (1) Landscaping. (2) Visual screening. (3) Fencing, barriers, or other security features. When required, the Licensee shall ensure that all landscaping, visual screening, fencing, barriers, or other security features are compatible with the characteristics of the surrounding landscape and architectural features and require minimal maintenance. The City shall not unreasonably require landscaping, visual screening, fencing, barriers, or other security features that are inconsistent with the character of the immediate area in which the distribution devices are to be installed. M Page 73 of 89 11936 c: • Recognizing that even minimal landscaping, visual screening, fencing, barriers, or other security features may be susceptible to overgrowth, disease, decay and disrepair, the City shall require the Licensee to maintain and/or repair/replace this landscaping, visual screening, fencing, barriers, or other security features. (q) Placement of distribution devices on City private property shall conform to all City charter, Code, and administrative requirements. Section 11-22. Enforcement Remedies. (a) In addition to any other remedies available at Law or in equity, except as otherwise specifically provided in this Ordinance, or in any License Agreement, the City may impose a fine in the amount of Five Hundred Dollars ($500) per violation per day or part thereof for any violation of this Ordinance. (b) In addition to any other remedies available at Law or in equity or provided in this Ordinance or in any License Agreement, the City may apply any one or combination of the following remedies in the event a Licensee violates.this Ordinance, its License Agreement, applicable State or Federal Law, or applicable local Law or order: (1) Revoke the License pursuant to the procedures specified in Section 11-25 hereof. (2) In addition to or instead of any other remedy, the City may seek legal or equitable relief from any court of competent jurisdiction. (c) Before imposing any fine. pursuant to this Section or any other Section herein, the City shall give Licensee written notice of the violation and its intention to assess such damages, which notice shall contain a specific description of the alleged violation. Following receipt of such notice, Licensee shall have thirty (30) calendar days to cure the violation, or to reach agreement with City Manager or designee on a Page 74 of 89 11936 program to cure the violation, and the City shall make good faith reasonable efforts to assist the Licensee in resolving the violation. If the violation is not cured, or an agreement to cure is not reached, within that thirty (30) day _period, the City may collect all fines owed, beginning with the date of the notice of violation by the City, either by removing such amount from the Security Fund or through any other means allowed by Law. (d) In determining which remedy or remedies are appropriate, the City shall take into consideration the nature of the violation, the Person or Persons bearing the impact of the violation, the nature of the remedy required in order to prevent further violations, and such other matters as the City determines are appropriate in the public interest. (e) Failure by the City to enforce any requirements of a License Agreement or this Ordinance shall not constitute a waiver of the City's right to enforce that violation or subsequent violations of the same type or to seek appropriate enforcement remedies. (f) In any proceeding wherein there exists an issue, properly noticed by the City pursuant to the terms of this Ordinance, with respect to a Licensee's performance of its obligations pursuant to this'Ordinance or a License Agreement, the Licensee has, throughout any such proceedings and appeals thereof, the burden of proof that said Licensee is in compliance with the terms of the Ordinance. The City Commission may find a Licensee that does not demonstrate compliance with the terms and conditions of this Ordinance in default and apply any one or combination of the remedies otherwise authorized by this Ordinance. Section 11-23. Renewal of License. Renewal shall be conducted in a manner consistent with Section 626 of the Cable Act, 47 U.S.C. 546. To the extent such additional requirements are consistent with applicable Law, the following requirements shall apply. (a) Upon completion of the review and evaluation process set forth in Section 626(a) (1) (2) of the Cable Page 75 of 89 1.9.36 • 1:1 Act, 47 U.S.C. 546, should that process be invoked, the City shall notify the Licensee, by certified or registered mail that it may file a formal renewal Application including a renewal proposal. The notice shall specify the minimum information to be included in the renewal Application and the deadline for filing the Application, which shall be no earlier than thirty (30) calendar days following the date of the notice. (1) The Application shall comply with the requirements of Section 11-8 hereof and provide the specific information requested in the notice or such other information as is designated by the City in the notice requesting a formal renewal proposal. If the Licensee does not submit a formal renewal Application by the date specified in the notice to the Licensee by the City, given pursuant to this subsection, the Licensee shall be deemed not to be seeking renewal of its License. (2) Upon receipt of the formal renewal Application, the City shall publish notice of its receipt and make copies available to the public.. The City, following public notice of no less than ten (10) calendar days, may hold one (1) or more public hearings on the renewal Application. (b) With regard to any renewal Application, in the event a public hearing on such Application is held, or in the event that the City Commission considers such Application without a public hearing, the City Commission shall either: (1) Pass a resolution agreeing to renew the License; or (2) Pass a resolution that makesa preliminary assessment that the License should not be renewed; or Page 76 of 89 11936 (3) In the case of an informal proposal, pass a resolution to enter into informal negotiations of a License Agreement. (c) If a preliminary assessment is made that a License should not be renewed, at the request of the Licensee or on its own initiative, the City shall commence a proceeding in accordance with Section 626(c) of the Cable Act, 47 U.S.C. § 546(c) to address the issues set forth in Section 626 (c) (1) (A) - (D) of the Cable Act, 47 U.S.C. § 546 (c) (1) (A) - (D) . Any denial of a proposal for renewal that has been submitted in compliance with subsection (b) of § 546 shall be based on one or more adverse findings made with respect to the factors described in § 546(c)(1)(A)-(D), pursuant to the record of proceedings under § 546(c). The City shall not base a denial of renewal on a failure to substantially comply with the material terms of the License under § 546 (c) (1) (A) or on events considered under § 546 (c) (1) (B) unless the City has provided the Licensee with notice and opportunity to cure, or in any case in which it is documented that the City has waived its right to object, or the Licensee gives written notice of a failure or inability to cure and the City fails to object within a reasonable time after receipt of such notice. (d) Any request to initiate a renewal process or proposal for renewal not submitted within the time period set forth in Section 626(a) of the Cable Act, 47 U.S.C. § 546(a), or submitted within such time frame and the parties agree that the informal process shall be first initiated, shall be deemed an informal proposal for renewal and shall be governed in accordance with Section 626 (h) of the Cable Act, 47 U.S.C. § 546 (h) . The City may hold one (1) or more public hearings or implement other procedures under which comments from the public on an informal proposal for renewal may be received. Following such public hearings or other procedures, the City Commission shall determine whether the License should be renewed and the terms and conditions of any renewal. (e) If the City Commission grants a renewal Application, the City and the Licensee shall agree on the terms of a License Agreement, pursuant to the procedures Page 77 of 89 specified in Section 11-9 of this Ordinance, before such renewal becomes effective. (f) If renewal of a License is lawfully denied, the City may acquire ownership of the Cable System or effect a transfer of ownership of the System to another Person upon approval of the City Commission. Any such acquisition or transfer shall be at Fair Market Value, determined on the basis of the Cable System valued as a going concern but with no value allocated to the License itself. The City may not acquire ownership of the System while an appeal of a denial for renewal is pending in any court pursuant to the Cable Act, 47 U.S.C. § 546(e). (g) If renewal of a License is lawfully denied and no appeal to a court is pending, and the City does not purchase the Cable System or approve or effect a transfer of the Cable System to another Person, the City may require the former Licensee to remove its facilities and equipment at the expense of the former Licensee. If the former Licensee fails to do so within a reasonable period of time, the City may have the removal completed at the expense of the former Licensee and/or surety. Section 11-24. Transfer, Sale, and Assignment. (a) No transfer, sale or assignment of any interest in a License shall occur without prior approval of the City. (b) An Application for a transfer, sale or assignment of any interest of a License shall meet the requirements of Section 11-8 hereof, and provide complete information on the proposed transaction, including but not limited to details on the legal, financial, technical and other qualifications of the transferee, and on the potential impact of the transfer on Subscriber rates and service. Except in the case of a pro forma Transfer as defined in Subsection 11-2(hh), the Application shall provide, at a minimum, the information required in Section 11-8 or such other information as is specified in a License Agreement in lieu of the information required in Section 11-8. In addition, the Applicant shall provide to the City any and all information provided to Miami -Dade County in connection with the Transfer. Page 78 of 89 (c) An Application for approval of a pro forma Transfer of a License shall be considered granted on the sixty-first (61").calendar day following the filing of such Application with the City unless, prior to that date, the City notifies the Licensee to the contrary. An Application for approval of a pro forma Transfer -of a License shall clearly identify the Application as such, describe the proposed transaction, and explain why the Applicant believes the Transfer is pro forma. Unless otherwise requested by the City within thirty (30) calendar days of the filing of an Application for a pro forma Transfer, the Applicant shall be required only to provide the information required in subsections 11- 8(e)(1), (3), (12) and (14) with respect to the proposed transferee. (d) In making a determination on whether to grant an Application for a Transfer of a License, the City Commission shall consider the legal, financial, and technical and other qualifications of the transferee to operate the System; whether the incumbent Cable Operator is in substantial compliance with the material terms of its License Agreement and this Ordinance and, if not, the proposed commitment of the transferee to cure such noncompliance; and whether operation by the transferee would adversely affect Cable Services to Subscribers, or otherwise be contrary to the public interest. (e) No Application for a Transfer of a License shall be granted unless the transferee, if the holder of the License, agrees in writing to abide by and accept all terms of this Ordinance, as amended, and the License Agreement, and to assume all obligations and liabilities of the previous Licensee, whether known or unknown, under this Ordinance, as amended, and the License Agreement. If such transferee will not be the holder of the License, such transferee will sign an acknowledgement ensuring compliance by the Licensee with the License Agreement and the Ordinance. The City shall certify to Licensee, upon request, all issues of Licensee's performance which are known and pending. (f) Subject to applicable Law, approval by the City of a Transfer of a License does not constitute a waiver Page 79 of 89 1.1936 • Ll or release of any of the rights of the City under this Ordinance or the License Agreement, whether arising before or after the date of the Transfer. Section 11-25. Revocation or Termination of License. (a) A License may be revoked by the City Commission for failure of the Licensee to construct, operate or maintain the Cable System as required by this Ordinance or the License Agreement, or for any other material violation of this Ordinance or material breach of the License Agreement. To invoke the provisions of this subsection (a), the City shall give the Licensee written notice, by certified mail at the last known address, that Licensee is in material violation of this Ordinance or in material breach of the License Agreement and describing the nature of the alleged violation or breach with specificity. If within thirty (30) calendar days following receipt of such written notice from the City to the Licensee, the Licensee has not cured such violation or breach, or has not entered into a written agreement with the City Manager or designee on a program to cure the violation, or has not demonstrated that the violation cannot be cured, the City may give written notice to the Licensee of its intent to revoke the License, stating reasons. (b) Prior to .revoking a License under subsection (a) hereof, the City Commission shall hold a public hearing, upon no less than ten (10) calendar days written notice to the Licensee, at which time the Licensee and the public shall be given an opportunity to be heard. Following the public hearing the City Commission may determine whether to revoke the License based on the evidence presented at the hearing, and other evidence of record. If the City Commission determines to revoke a License, it shall issue a written decision setting forth the reasons for its decision. A copy of such decision shall be transmitted to the Licensee. (c) Notwithstanding subsections (a) and (b) hereof, any License may, at the option of the City following a public hearing before the City Commission, be revoked one hundred twenty (120) calendar days after an assignment for the benefit of creditors or the appointment .of a Page 80 of 89 119H • L] receiver or trustee to take over the business of the Licensee, whether in a receivership, reorganization, bankruptcy assignment for the benefit of creditors, or other action or proceeding, unless within that one hundred twenty (120) day period: (1) Such assignment, receivership or trusteeship has been vacated; or (2) Such assignee, receiver or trustee has fully complied with the terms and conditions of this Ordinance and the License Agreement and has executed an agreement, approved by a court having jurisdiction, assuming and agreeing to be bound by the terms and conditions of this Ordinance and the License'Agreement. (d) In the event of foreclosure or other judicial sale of any of the facilities, equipment or property of a Licensee,' the City may revoke the License, following a public hearing before the City Commission, by serving notice upon the Licensee and the successful bidder at the sale, in which event the License and all rights and privileges of the License shall be revoked and shall terminate thirty (30) calendar days after serving such notice, unless: (1) The City has approved the Transfer of the License to the successful -proposer; and (2) The successful proposer has covenanted and agreed with the City to assume and be bound by the terms and conditions of the License Agreement and this Ordinance. (e) If the City revokes a License, or if for any other reason a Licensee abandons, terminates or fails to operate or maintain service to its Subscribers for a period of six (6) months, the following procedures and rights are effective: (1) The City may require the former Licensee to remove its facilities and equipment at the expense of the former Licensee. If Page 81 of 89 the former Licensee fails to remove facilities and/or equipment within a reasonable period of time, the City may have the removal done at the expense of the former Licensee and/or surety. (2) The City, by resolution of the City Commission, may acquire ownership, or effect a transfer, of the Cable System at an equitable price. (3) If a Cable System is abandoned by a Licensee, the Citymay sell, assign or transfer all or part of the assets of the System. (f) Where the City has issued a License specifically conditioned in the License Agreement upon the completion of construction, System upgrade or other specific obligation by a specified date, failure of the Licensee to complete such construction or upgrade, may result in the revocation of the License as set forth in this Section, unless the City, at its discretion and for good cause demonstrated by the Licensee, grants an extension of time. (g) No adverse action against a Licensee may be taken by the City pursuant to this Section except after a noticed public hearing at which the Licensee is given an opportunity to participate. Section 11-26. Continuity of Service Mandatory. (a) It is the right of all Subscribers to receive all available services requested from the Licensee as long as all financial and other obligations to the Licensee are satisfied. (b) In the event of a termination or Transfer of a License for whatever reason, the Licensee shall ensure that all Subscribers receive continuous, uninterrupted service regardless of the circumstances. The Licensee shall cooperate with the City to operate the System for a temporary period following termination or Transfer as necessary to maintain continuity of service to all Page 82 of 89 11936 Subscribers. . The temporary period shall not exceed twelve (12) months without the written consent of the Licensee. During such period the Cable System shall be operated under such terms and conditions as the City and the Licensee may agree, or such other terms and conditions that shall continue, to the extent possible, the same level of service to Subscribers and provide reasonable compensation to the Cable Operator. (c) In the event a Licensee fails to operate the System for seven (7) consecutive calendar days without prior approval of the City or without just cause, the City may, at its option, operate the System or designate an operator until such time as the Licensee restores service under conditions acceptable to the City or until a permanent operator is selected. If the City is required to fulfill this obligation for the Licensee, the Licensee shall reimburse the City for all costs or damages resulting from the failure of the Licensee to perform, including City's costs for City Staff, consultants and other professionals necessary to continue operation of the System. Additionally, the Licensee shall cooperate with the City to allow City employees and/or City agents free access to the facilities and premises of the Licensee for purposes of the Licensee of continuing System operation. To the extent that revenues are collected as a result of operation of the System under this subsection, the City shall have the right to collect License fees on such revenues subject to the terms and conditions of this Ordinance. Section 11-27. Rates. (a) Nothing in this Ordinance shall prohibit the City from regulating rates for Cable Services to the full extent permitted under federal Law, as it may be amended in the future. The City reserves the right to implement future legislation consistent with applicable Law, and to petition the FCC for relief as may be permitted by Law. (b) Any rate or charge established for Cable Service, equipment, repair and installation shall be reasonable to the public and, to the extent applicable, in compliance with FCC guidelines. Where FCC guidelines exist, Licensee's compliance with such guidelines shall Page 83 of 89 - 11936 be considered reasonable. Upon written request from the City or its agent,, Licensee shall provide all requested data, records and documentation to show the reasonableness of the rates so long as. such requests comply with FCC guidelines or other applicable Law. (c) Should a Licensee desire to change any rate or charge, it shall submit a written notice of the amounts and effective date of such changes to the City Manager in a manner consistent with Federal Communications Commission cable rate regulation standards or other applicable Law in effect at the time. Prior to the implementation of a change in rates, the City may require the Licensee to notify each Subscriber, by (1) placing an announcement of not less than one quarter page in a newspaper(s) of general circulation,, or (2) via the Cable System, or (3) through bill inserts, of the proposed rate change and the date the new rates will be effective. (d) A Licensee granted a License pursuant to this Ordinance may provide reasonable discount rates consistent with Section 623(e)(1) of the Cable Act, in a manner acceptable to the City, for qualified Subscribers over 62 years of age and/or residing in government funded housing'pursuant to 42 U.S.C. 1437f. Section 11-28. Area Wide -Interconnection. (a) Upon request of the City, a Licensee shall interconnect with any or all other Cable Systems located within the City or serving Subscribers within the City_. Interconnection of Systems shall be for the sole purpose of permitting interactive transmission and reception of public, government and education program material, and may be done by direct cable connection, microwave link, satellite, or other appropriate method, as mutually agreed by the affected Cable Operators and approved by the City Manager. (b) Licensee shall, where it does not own the affected System or Systems, immediately initiate good faith negotiations with the operators of the other affected System or Systems in order to facilitate the construction and operation of the Interconnection link and the equitable sharing of costs among the Page 84. of 89 participants. Licensee shall report to the City the results of such negotiation no later than thirty (30) calendar days after the date of receipt of request from the City. Where Licensee owns the affected System, Licensee shall report to the City .on the timing and, method of Interconnection within fifteen (15) calendar days of receipt of the City's request. (c) The Licensee may be granted reasonable extensions of time to interconnect if the City finds that (1) the Licensee has negotiated in good faith and has failed to obtain an approval from the System or Systems of the proposed Interconnection; or (2) the cost of the Interconnection would be unreasonably high. Section 11-29. Performance Evaluation. (a) The City may conduct periodic performance evaluations of a Licensee as the City determines is necessary. A Licensee shall fully cooperate with these evaluations in good faith. Evaluation session shall be properly noticed and open to the public. (b) Topics which may be discussed at any evaluation session may include, but are not limited to, Cable Service; application of new technologies; Cable System performance; Cable Services provided; programming offered; Subscriber complaints; privacy; modifications to License; judicial and FCC rulings; and the City or Licensee rules; provided that nothing in this subsection shall be construed as requiring the renegotiation of a License. (c) If the City implements a survey of cable Subscribers in connection with a performance evaluation, the City may require a Licensee to distribute a City questionnaire to its Subscribers at Licensee's expense, provided however that such distribution at Licensee's expense shall not occur more than once every two (2) years. The City shall provide a Licensee with no less than four (4) months notice of its intent to implement a survey as set forth herein. The City and a Licensee shall cooperate and mutually agree on the content of such a survey. Page 85 of 89 36 119 (d) Upon request and upon reimbursement of the City's copying costs, the Licensee may receive copies of all responses. Section 11-30. Administration. (a) The City Manager, either directly or through a duly appointed designee, shall have the responsibility for overseeing the day-to-day administration of this Ordinance and License Agreements. The City Manager shall be empowered to take all administrative actions on behalf of the City, except for those actions specified in this Ordinance that are reserved to the City Commission. The City Manager may recommend that the Commission take certain actions with respect to the License. The City Manager shall keep the Commission updated of developments in cable technology and provide the City Commission with assistance, advice and recommendations as appropriate. (b) Subject to federal and state Law, the City Commission shall have the sole authority to regulate rates for Cable Services, grant Licenses, authorize the entering into of License Agreements, modify License Agreements, renew or deny renewal of Licenses, revoke Licenses, and authorize the Transfer of a License. Section 11-31. Force Majeure. In the event the performance of the Licensee of, or compliance with, any of the provisions of this Ordinance or the License Agreement is prevented by a cause or event not within the control of the Licensee, such inability to perform or comply shall be deemed excused and no fines or sanctions shall be imposed as a result thereof, provided, however, that Licensee uses all practicable means to expeditiously cure or correct any such inability to perform or comply. For purposes of this Ordinance and any License Agreement granted or renewed hereunder, causes or events not within the control of the Licensee shall include, without limitation, acts of God, floods, earthquakes, landslides, hurricanes, fires and other natural disasters, acts of public enemies, riots or civil disturbances, sabotage, strikes and restraints _imposed by order of a governmental agency or court. Causes or events within control of the Licensee, and thus not Page 86 of 89 I I AV 00 falling within this Section, shall include, without limitation, the financial inability of the Licensee to perform or comply, economic hardship, and misfeasance, malfeasance or nonfeasance by any of directors, officers, employees, contractors or agents of the Licensee. Section 11-32. Applicability. This Ordinance shall be applicable to all cable Licenses granted, renewed or transferred on or after the effective date of this Ordinance, and shall apply to all cable Licenses granted prior to the effective date of this Ordinance, to the full extent permitted by state and federal Law. Section 11-33. Municipal Cable System Ownership Authorized. (a) To the full extent permitted by Law, the City may acquire, construct, own, and/or operate a Cable System. (b) Nothing in this Ordinance shall be construed to limit in any way the ability or authority of the City to acquire, construct, own, and/or operate a Cable System to the full extent permitted by Law. Section 11-34. Reservation of Rights. (a) The City reserves the right to amend this Ordinance as it shall find necessary in the lawful exercise of its police powers. (b) Any additional regulations adopted by the City shall be incorporated into this Ordinance and complied with by all Licensees within thirty (30) calendar days of the date of adoption of such additional regulations unless imposition of such regulations would be otherwise prohibited by applicable Law or the regulation provides for a longer time to comply. (c) The City reserves the right to exercise the power of eminent domain to acquire the property of the Cable System of the Licensee, consistent with applicable federal and state Law. Notwithstanding anything to the contrary, this Section shall not enlarge or restrict the Page 87 of 89 exercise of eminent domain of the City except to the extent provided by applicable Law. (d) The City shall at all times have the right, upon reasonable notice and during normal business hours, to examine records and to inspect the facilities of the Licensee to the extent needed to monitor the compliance of the Licensee with and performance under this Ordinance and the License Agreement." Section 4.All sections or parts of sections of the Code of the City of Miami, all ordinances or parts of ordinances, and all resolutions or parts of resolutions in conflict herewith be and the same are hereby repealed to the extent of such conflict. Section 5.That all rates, fees, charges and financial obligations previously accrued pursuant to the ordinances and resolutions repealed pursuant to hereto shall continue to be due and owing until paid. Section 6.If any section, part of section, paragraph, clause, phrase or word of this Ordinance is declared invalid, the remaining provisions of this Ordinance shall not be affected. Section 7.This Ordinance shall become effective thirty (30) days after final reading and adoption thereof.' 1 This Ordinance shall become effective as specified herein unless vetoed by the Mayor within ten days from the date it was passed and adopted. If the Mayor vetoes this Ordinance, it shall become effective immediately upon -override of the veto by the City Commission or upon the"effective date stated herein, whichever is later. Page 88 of 89 11A36 PASSED ON FIRST READING BY TITLE ONLY this 10th day of February 2000. PASSED AND ADOPTED ON SECOND AND FINAL READING BY.TITLE ONLY this 8th day of June , 2000. JOE CAROLLO, MAYOR In accordance with Miami Code Sec. 2.36, since the Mayor did not Indicate approv& of this legislation by signing it in the designated place provided, said legislatlon novr becomes effective with the elapse of ten (10) days from the date of Commission action regarding same, without the Mayor exercisi a o. ATTEST:- Walter J. oe n, ity Clerk WALTER J. FOEMAN CITY CLERK 500 APPROVED A500TO, RM AND CQ ACTNESS t Pr"VILLLO ev-4mRNEY W832FRCL : YMT Page 89 of 89��� TO FROM CITY OF MIAMI, FLORIDA INTER -OFFICE MEMORANDUM The Honorable Mayor and Members of the City Commission RECOMMENDATION: • 10 DATE: FILE JUN - 12000 SUBJECT: Ordinance Repealing And Re-enacting Chapter 11 and Repealing REFERENCES: Appendix A of City Code ENCLOSURES: It is respectfully recommended that the City Commission adopt the attached Ordinance amending the "Code of the City of Miami, Florida" by repealing Appendix A and repealing and re-enacting Chapter 11 entitled, "Cable Television". This ordinance provides the terms and conditions for the operation of cable systems and the application, procedures and requirements relating to the grant of licenses for the construction, installation, operation and maintenance of cable systems, equipment and facilities in the city's public rights-of-way to ensure that use of these rights-of-way is in the public interest and in conformance with applicable law. BACKGROUND: The City of Miami has under consideration the renewal of its existing cable license agreement with Miami Telecommunications, Inc. ("MTCI") (subsidiary of AT&T Broadband, LLC), pursuant to the Communications Act of 1934, as amended, 47 U.S.C. para. 521 et seq. Additionally, the enactment of the Telecommunications Act of 1996 and recent court precedent construing the scope of municipal regulatory authority over cable system licenses granted, and applicable changes and developments in cable system technology and services have resulted in a changed regulatory environment. This Ordinance incorporates these changes and developments and ensures that the use of the City streets by cable systems serves the public interest. CAGB AG /ecb 11936 r MIAMI DAILY BUSINESS REVIEW Published Daily except Saturday, Sunday and Legal Holidays Miami, Miami -Dade County, Florida. STATE OF FLORIDA COUNTY OF MIAMI-DADE: Before the undersigned authority personally appeared Octelma V. Ferbeyre, who on oath says that she is the Supervisor, Legal Notices of the Miami Daily Business Review flkla Miami Review, a daily (except Saturday, Sunday and Legal Holidays) newspaper, published at Miami in Miami - Dade County, Florida; that the attached copy of advertise- ment, being a Legal Advertisement of Notice in the matter of CITY OF MIAMI ORDINANCE AMENDING THE "CODE OF THE CITY OF MIAMI, FLORIDA" in the XXXXX ..................... Court, waSpdu_¢lisbed in said p8yrapaper in the issues of Affiant further says that the said Miami Daily Business Review is a newspaper published at Miami in said Miami - Dade County, Florida, and that the said newspaper has heretofore been continuously published in said Miami -Dade County, Florida, each day (except Saturday, Sunday and Legal Holidays) and has been entered as second class mail matter at the post office in Miami in said Miami -Dade County, Florida, for a period of one year next preceding the first publication of the attached copy of advertisement; and affiant further says that she er paid nor promised any person, fi r cor on any iscount, rebate, com- mission or nd for rpose of uring this advertise- ment for licat said new2baDer. 26 ... da (SEAL) Octelma V. Ferbeyre metf0 2 00 per` "a�� JANETT LLERIENA itm6? Cosa"SMON NUMBER c Q CC568004 MY tTOMMOSION EXPIRES rFQF F<O�\ JUNE 2:3,2000 CITY OI: �...iAMI; FLORIDA NOTICE .OF PROPOSED ORDINANCES Notice is hereby given that the City Commission of the City of Miami, Florida', will consider the following ordinances on second and final reading on •June 8, 2000 commencing at 10:00 a.m'., in the City=Commissfon Chambers,.3500 Pan American Drive, Miami, Florida: ORDINANCE NO. ...i 'AN ORDINANCE OF THE MIAMI CITY COMMISSION AMEND-" ING CHAPTER 40/ARTICLE 111 OF THE CODE, OF -THE` CITY. OF - MIAMI, FLORIDA, AS AMENDED, ENTITLED: - `PER- SONNELICIVIL SERVICE RULES AND REGULATIONS;' BY INCREASING THE ANNUAL VACATION ACCRUAL RANGES FOR .CLASSIFIED MANAGERIAL AND CONFIDENTIAL EM- PLOYEES FROM AN ADDITIONAL EIGHT'TO, SIXTY HOURS-, MORE PARTICULARLY.BY AMENDING ;SECTION 40-105(C)' CONTAINING A REPEALER PROVISION AND`A`SEVERABILI- .-`_ TY CLAUSE; AND.PROVIDING FOR AN EFFECTIVE DATE. ' " ORDINANCE NO" AN ORDINANCE -OF THE MIAMI CITY. COMMISSION AMEND ' ING SECTION 6 OF'ORDINANCE NO 11705, AS AMENDED,' AND ORDINANCE No: 11839, TO.CORREC.T AN ERROR INA ' PREVIOUSLY' APPROVED CARITAL IMPROVEMENT ,PRO; JECT AND TO ADD_,NEW CAPITAL IMPROVEMENT "PRO JECTS FOR THEDEPAR7MENT-OF PARKS AND RECREA--,, TION, TO'BEGIN DURING FISCAL•YEAR1;1'899-2000; CON -TAINING °A` REPEALER PROVISION ANDS` A SEVERABILITY , CLAUSE: cr 3F)$C t.. - ORDINANCE NO. AN"ORDINANCE OF THE MIAMI CITY COMMISSION ESTAB- ', LISHING A• SPECIAL REVENUE FUND ENTITLED; "CITY, OF_ MIAMI PROGRAMS FOR'PERSONSW'ITH DISABILITIES,MIA- :MI-DADE COUNTY"ADA GRANT" AND APPROPRIATING', FUNDS FOR. ITS "'OPERATION, IN THE. AMOUNT,_.' OF $46,453.41 FROM MIAMI-DADE COUNTY, OFFICE OFAMER ICANS WITH. DISABILITIES ACT ("ADA") -COORDINATION• 1999-2000 GRANT FUND: AUTHORIZING THE CITY`MANAG- ` ER TO. ACCEPT SAID GRANT AWARD AND -TO EXECUTE THE NECESSARY, DOCUMENTS IN­A�FORM;ACCEPTABLE TO THE CITY ATTORNEY,'FOR SAID PURPOSE ,CONTAIN ING A - REPEALER PROVISION AND ' A' SEVERABILITY. CLAUSE. "ORDINANCE -NO. :AWORDINANCE OF THE. MIA MI CITY COMMISSION AMEND r ING THE "CODE'OF THE CITY OF MIAMI, FLORIDA". BY RE".",-,,, PEALING AP.PENDIX.A AND:REPEALING AND RE-ENACTING CHAPTEg1_1 ENTITLED._"CABLE TELEVISION" PROViDINGr ° y y '.THMS AN0.CONDITI-NSt;FOR THE OPERATION.OF>;..' 'CABLE ,TELEVISION SYSTEMS AND THE .APPLICATION,: s }PROCEDURES'AND`RECIUIREMENTS�RELATING TO"THE"tr"' GRANT OF LICENSES FOR THE CONSTRUCTION,; INSTAL= LATION, OPERATION AND.MAINTENANCE OF -CABLE TELE-.`,' VISION SYSTEMS, EQUIPMENT :AND..FACILIT.IES: JN; ON,-, ACROSS, ABOVE•ORTHAT IN ANY MANNER WHATSOEVER, - .. ,USE THE -CITY'S PUBLIC RIGHTS=OF-WAY AND TO ENSURE ';THAT USE OF THE CITY'S PUBLIC RIGHTS-OF-WAY IS IN jfHLPUBLIC INTEREST AND IN'CONFORMANCE',WITH AP 7 PLICABLE.LAW, PROVIDING FOR CONFLICTS PRO111�VIDING 1 -'A SAVING'CLAUSE; PROVIDING. FOR SEVERABILITY ;PRO VIDING FOR AN EFFECTIVE DATE;, Said proposed ordinances may'beainspected by the public at the i3 ;Office of the City Clerk; 3500 Pan American;Drive Miami; Flori- . da; Monday through Friday, excludirig holidays,;between`th'e'. ` hours of 8 a.m, and,5 p.m. j All interested persons may appear -at the meeting and maybe heard with respect io the proposed ordinances.- Should anyperson desire to ap-`. peal any decision of the City Commission with respectto,any matter to be considered 'at 'this meeting,' that person shall ensure that a verbagmi recdd of the proceedings'is made including all testimony. and .evidence; upon which any. appeal maybe based. OF WALTER J f,OEMAN CITY CLERK. _ trj�l Q -.7 1 (#827s) - 5/26. " ' ; nn a 1 aniRRnsRU i N MIAMI DAILY BUSINESS REVIEW Published Daily except Saturday, Sunday and Legal Holidays Miami, Miami -Dade County, Florida. STATE OF FLORIDA COUNTY OF MIAMI-DADE: Before the undersigned authority personally appeared Sookie Williams, who on oath says that she is the Vice President of Legal Advertising of the Miami Daily Business Review f/k/a Miami Review, a daily (except Saturday, Sunday and Legal Holidays) newspaper, published at Miami in Miami - Dade County, Florida; that the attached copy of advertise- ment, being a Legal Advertisement of Notice in- the matter of CITY OF MIAMI ORDINANCE NO. 11936 in the ........... XXXXX ...................... Court, was published in said newspaper in the issues of Jun 13, 2000 Affiant further says that the said Miami Daily Business Review is a newspaper published at Miami in said Miami - Dade County, Florida, and that the said newspaper has heretofore been continuously published in said Miami -Dade County, Florida, each day (except Saturday, Sunday and Legal Holidays) and has been entered as second class mail matter at the post office in Miami in said Miami -Dade Coun orida, for a period of one year next preceding the flrstAubllation of the attaced copy of advertisement; and aff' nt fu her says that shehas neither paid nor promised aif per n, firm or corpora on any discount, rebate, com- ijeWor refund for top pur ose of securing this advertise- &,Swornsub ' d bef r me this 1 2000 . .day Of.......... .. .. (SEAL) Sookle Williams 1 ji k1 nown td4WjA 1. MESA _.: x, MY COMMISSION If CC 885640 EXPIRES: March 4, 2004 Bonded Thru Notary Public Underwriters M �.jJ r.. -CITY OF MIAMI, FLORIDA NOTICE OF PROPOSED ORDINANCES I - All interested persons will take notice that on the, 8th of -June, 2000 the City Commission of Miami, Florida adopted the following titled ordinanc- j ,eS- ORDINANCE NO. 11932 'AN EMERGENCY ORDINANCE -OF THE MIAMI CITY COM- MISSION ESTABLISHING A NEW SPECIAL REVENUE FUND ENTITLED:. "PROGRAMS FOR THE DEVELOPMENTALLY DISABLED; FY 2000-2001'; APPROPRIATING FUNDS FOR ITS OPERATION. 'IN THE ESTIMATED TOTAL AMOUNT $372,792,' CONSISTING OF A GRANT ESTIMATED AT $10,138, FROM THE„STATE OF FLORIDA DEPARTMENT- OF { CHILDREN AND fAMILIES AND A_ GRANT: ESTIMATED AT -$362,654 FROM' THE STATE OF FLORIDA AGENCY..FOR •HEALTHCARE ADMINISTRATION MEDICAID.PROGRAM DE-' VELOPMENT;'CONTAINING A REPEALER PROVISION AND A SEVERABILITY CLAUSE. r . ORDINANCE NO. 11933 AN ORDINANCE OF -THE MIAMI CITY COMMISSION AMEND- 1NG CHAPTER 40/ARTICLE III OF-.THE'CODE OF THE. -CITY. OF MIAMI,, FLORIDA, AS AMENDED, : ENT.ITLED: "PERSONNE/ciVIL SERVICE RULES AND REGULATIONS,” BY INCREASING THE ANNUAL VACATION ACCRUAL- RANG- ES FOR CLASSIFIED MANAGERIAL AND'.CONFIDENTIAL ; EMPLOYEES FROM AN 'ADDITIONAL •EIGHT TO SIXTY - HOURS; MORE PARTICULARLY BY' AMENDING SECTION 40-105(0); CONTAINING A REPEALER PROVISION. AND A SEVERABILITY -CLAUSE; AND PROVIDING FOR AN EFFEC-. 4 TIVE DATE.-' ' ° I ORDINANCE NO. 11934 AN ORDINANCE'OF THE MIAMI CITY COMMISSION ESTAB- LISHING' A*.SPECIAL REVENUE FUND ENTITLED "CITY OF MIAMI PROGRAMS FOR PERSONS WITH DISABILITIES MIA- MI-DADE COUNTY ADA GRANT" AND APPROPRIATING. FUNDSFOR ITS `OPERATION, IN THE AMOUNT OF $46,453:41 FROM MIAMI-DADE COUNTY, OFFICE.OF AMER- ICANS- WITH'DISABILITIES ACT ("ADA") COORDINATION 1999-2000 GRANT FUND;.AUTHORIZING _THE CITY MANAG- ER TOACCEPTSAID GRANT AWARD AND•TO EXECUTE THE NECESSARY DOCUMENTS IN P FORM ACCEPTABLE TO THE CITY ATTORNEY, FOR SAID PURPOSE; CONTAIN-. ING_,A REPEALER PROVISION AND -.A ."SEVERABILITY CLAUSE: " a � J ORDINANCE.NO 11935• AN�ORDINANCE OFrTHWMIAMI CITY COMMISSION AMEND' ING`SECTION`eq ORDINANCE NO. 11705"SAMENDED,.. AND yORDINANCE NO 11839'TQ CORR'AECT AN,ERROR 1N A. '=• PREVIOUSLY APPROVED''C`APITAL'IMPROVEMENT PRO_= �� JECT'AND TO` ADD NEW CAPITALIMPROVEMENT., "JECTS FOR THEFDEPARTMENT OF PARKS ANDRE - A TION TO BEGIN DURING FISCAL YEAR 19992000 CON= "` TAINING' A REPEALER PROVISION AND A SEVERABILITY CLAUSE, ORDINANCE NO. 11936-` AN ORDINANCE OF THE MIAMI CI Y�Cd10Ilf)IISSION AMEND- ING THE "CODE OF THE CITY OF MIAMI, FLORIDA" BY RE-. PEALING APPENDIX AAND REPEALING ANDRE_-ENACTING' < CHAPTER 11"ENTITLED, "CABLE 'TELEVISION" PROVIDING THE TERMS "AND CONDITIONS FOR THE OPERATION OF CABLE SYSTEMS AND THE APPLICATION,' PROCEDORES AND REQUIREMENTS RELATING TO THE GRANT OF LI- CENSES FOR'THE CONSTRUCTION, INSTALLATION, OPER- ' ATION AND''MAINTENANCE OF CABLE SYSTEMS, EQUIP- MENT AND FACILITIES IN, ON, ACROSS, ABOVE OR THAT IN ANY MANNER WHATSOEVER USE THE CITY'S PUBLIC RIGHTS-OF-WAY AND TO ENSURE THAT, USE OF THE CITY'S PUBLIC RIGHTS-OF-WAY IS IN THE PUBLIC INTER- EST AND ;IMCONFORMANCE WITH APPLICABLE LAW, PRO- VIDING FOR CONFLICTS;'PROVIDING'A SAVING CLAUSE; PROVIDING FOR SEVERABILITY; PROVIDING FOR AN EF- FECTIVE DATE Said ordinances may be' inspected by the public at the Office of the City Clerk, 3500 Pan American Drive, Miami, Florida, Monday through Friday,. excluding holidays, between the hours of 8 a.m. and'5 p.m. All interested persons may appear at the meeting and may be heard with respect to the proposed ordinances. Should any person desire to ap- peal'any decision of the City Commission with respect to any matter to be considered, at -this meeting, that •person shall ensure that a verbatim .record of the proceedings is made including all. testimony and evidence upon which any -appeal may be based: Lx OFA' �' 21 WALTER J. FOEMAN (( Q CITY CLERK f e I(#8283) 6/13 00_4-48/62812M