HomeMy WebLinkAboutR-02-1300J-02-1092
12/12/02
RESOLUTION NO. 02-1300
A RESOLUTION OF THE MIAMI CITY COMMISSION,
WITH ATTACHMENT(S), AUTHORIZING THE CITY
MANAGER TO ALLOCATE $50,000 ANNUALLY FOR THE
NEXT FOUR YEARS FOR A TOTAL AMOUNT OF
$200,000, TO ASSIST THE DOWNTOWN HOTEL TASK
FORCE IN ITS SALES INITIATIVE PLAN, ATTACHED
AND INCORPORATED, FOR INCREASING CONVENTIONS
AND GENERATING TOURISM IN DOWNTOWN MIAMI,
PROVIDED THAT THE CRITERIA SET FORTH IN THE
DOWNTOWN TASK FORCE PLAN ARE MET, INCLUDING
BUT NOT LIMITED TO: (1) PARTICIPATING HOTELS
MATCHING AT LEAST 50% OF THE CITY OF MIAMI'S
CONTRIBUTION; (2) A MAXIMUM CONTRIBUTION BY
THE CITY OF $25,0000 WILL BE ALLOCATED TO ANY
ONE EVENT; AND (3) THE GREATER MIAMI
CONVENTION AND VISITOR'S BUREAU WILL PROVIDE
IN-KIND SERVICES TO SUPPORT EACH EVENT;
ALLOCATING FUNDS FOR SAID PLAN FROM THE
CITY'S NON -DEPARTMENTAL ACCOUNT.
BE IT RESOLVED BY THE COMMISSION OF THE CITY OF MIAMI,
FLORIDA:
Section 1. The City Manager is authorized to allocate
$50,000 annually for the next four years for a total amount of
$200,000, to assist the Downtown Hotel Task Force in its Sales
Initiative Plan, attached and incorporated, for increasing
conventions and generating tourism in Downtown Miami, provided
that the criteria set forth in the Downtown Task Force Plan are
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PSR Sa?'TI�� ilY
:G= COPi ssloN
MEETING OF
DEC 1 2 2002
Resolution No.
02-1300
met, including but not limited to: (1) participating hotels
matching at least 500 of the City of Miami's contribution; (2) a
maximum contribution by the City of $25,000 will be allocated to
any one event; and (3) the Greater Miami Convention and Visitor's
Bureau will provide in-kind services to support each event.
Section 3. The funds for said purpose shall be allocated
from the City's Non -Departmental Account.
Section 4. This Resolution shall become effective
immediately upon its adoption and signature of the Mayorll
PASSED AND ADOPTED this 12th day of December , 2002.
ATTEST:
PRISCILLA A. T1f0MPSNN
CITY CLERK
APPROVED LA0T0_FXM AND CORRECTNESS el -
LLO
CITY
CITY A/!TORNEY
O:tr:MJC:BSS
l� If the Mayor does not sign this Resolution, it shall become
effective at the end of ten calendar days from the date it was
passed and adopted. If the Mayor vetoes this Resolution, it shall
become effective immediately upon override of the veto by the
City Commission.
Page 2 of 2
o2-1300
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Downtown Hotel Task Fd
SUBMITTED BY:
Task Force Members
Juan Romero, Chairman, General Manager, Biscayne Bay Marriott
Robert Lacle, Vice Chair, General Manager, DoubleTree Grand
Chris Aldieri, General Manager, Hyatt Regency Miami
Dianna Anker, Director of Sales, Ramada Dupont Center
Joe Brown, Director of Marketing, Biscayne Bay Marriott
Gil Katzman, Regional Director of Sales & marketing, Inter -Continental Miami
Rodrigo Trujillo, Director of Marketing, Hyatt Regency Miami
Steve Silverman, Director of Marketing, Sheraton
Kevin Speidel, General Manager, Sheraton
Michael Walker, General Manager, Courtyard Marriott
Support Staff
Christina Abrams, City of Miami, Director, Dept Conf, Conv. & Pub Fac
Frank Balzebre, City of Miami, Chief of Staff, Commissioner Johnny Winton
Francois Illas, City of Miami, Chief of Staff, Mayor Manny Diaz
Ita Moriarty, GMCVB, Vice President
Robert Murray, General Manager, Miami Convention Center, Global -Spectrum
James Tevas, City of Miami, Coordinator, Dept Conf, Conv. & Pub Fac
Luisa Valcarcel, Director of Marketing, Miami Convention Center, Global -Spectrum
David Whitaker, GMCVB, Vice President
Mary Whitehead, City of Miami, Coordinator, Dept Conf, Conv. & Pub Fac
CJ
Hotel Task Force, 11/16/02
2
Introduction
Over the past year, the travel and tourism industry has faced significant challenges
especially the decline of corporate business travel and tourism to our destination. Due to
the national recession and September 11 th, the travel slowdown has severely impacted
many airlines, hotels, restaurants, and businesses. As a result, travel and tourism
industry workers have been laid off or had their hours reduced, companies face steep
revenue shortfalls, and local governments have seen a remarkable decline in the hotel
tax revenues.
Recognizing the significant economic impact, Commissioner Johnny Winton and
Mayor Manny Diaz formed the Downtown Hotel Task Force to develop an action plan to
boost travel and tourism to our destination. The Downtown Hotel Task Force is
comprised of the hotel General Managers and Directors of Marketing, the Greater Miami
Convention & Visitors Bureau, and the City of Miami and has worked collectively to
present the Sales Initiative Plan.
Hotel Task Force, 11/16/02 3
Objective
To develop a Sales Strategy, through a public-private partnership, that attracts
national conventions and corporate business to downtown Miami and meets criteria
established to maximize prospective business opportunities, which utilize multiple hotels
to drive economic impact.
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Hotel Task Force, 11/16/02
4
Sales Initiatives
Obtain business through all channels including associations, sports, corporate,
special events and other room night generators.
Formed a cohesive Sales Team comprised of Miami Convention Center, all
downtown hotels, City of Miami, and GMCVB to solicit group business that meets
minimum requirements.
4 Assign a Lead Sales Manager for each bid to coordinate efforts.
4 Ensure Communication flows freely among the Team so downtown Miami is the
first to submit the most competitive offer to our prospective customers.
4 Plan Quarterly Telemarketing Day — All hotels to bring list of 750 to 2,500 room
groups to be solicited by the Team. Chain properties will get lists from their
National Account Offices, and GMCVB will also contact IACVB for updated list.
The first quarterly meeting held produced ten feasible leads.
Hotel Task Force, 11/16/02
5
Target the pharmaceutical and government market segments to solicit short-term
business
4 Travel to select target markets and plan luncheons with key corporate clients.
Meet with and support MSEA, Bayfront Park Management Trust, and other City
venues to attract new and additional sporting and exhibition events to Miami.
4 Identify additional special events that can be hosted in Downtown
Meet with Orange Bowl Committee to return the Orange Bowl Classic to
downtown Miami for January 2004 and 2005.
Explore the feasibility of re -instituting the water taxi as a unique means of
transportation, particularly for tourists and convention delegates.
Hotel Task Force, 11/16/02
Con
Incentive Program
A review of lost business reports indicates that we are losing business to other cities that
are offering aggressive incentive programs. The Task Force has determined that the
following incentives need to be offered to prospective convention planners in order to
compete with other cities.
Utilizing as an example a three -night convention with 1,200 delegates, the economic
impact that will result from hosting a convention of this size is $1.2 million. The cost of
the incentive program for this type of convention is $50,000 and will be shared by the
hotels and the City of Miami. Based on a 1,200 -delegate convention, the hotels will
contribute at least 50% of this cost by rebating $10 per room per night for a total of
$36,000. It is requested that the City of Miami contribute a portion of the expense of the
incentive program for an amount not to exceed $25,000. It is suggested that the room
rebate be used by the convention planner to defray costs associated with hosting the
convention in downtown Miami.
Hotel Task Force, 11/16/02 7
Incentive Program - continued
The incentives are listed as follows and the cost is based on a convention with 1,200
delegates:
Transportation
Provides cost effective means of transportation between
hotels and the primary meeting destination.
Welcome Reception/Special Event
Present delegates with a memorable experience in Miami
Rental of Miami Convention Center/City of Miami
Facilities
Provide primary meeting space at no cost to the
convention planners
Event Security
Provide security at venues and hotels
0
I`r ' TOTAL
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Hotel Task Force, 11/16/02
$ 5,000
15, 000
25,000
5,000
$ 50,000
Minimum Requirements and Criteria to Qualify for Incentive Program
The Task Force has identified a minimum requirement of 750 peak room nights that
utilize at least two hotels in downtown.
Based on industry standards, an event requiring 750 peak room nights and a three-day
hotel stay will have an economic impact of $641,250.
In order to book the most amount of business with the funding allocated, no single event
shall receive incentives totaling more than $25,000 from the City of Miami.
Hotel Task Force, 11/16/02
E
Process
It is essential to the success of this program that the Sales Team conducts business
faster, and is able to quickly put together a package that exceeds the clients'
requirements.
To this resolve the City of Miami needs to designate a representative authorized to
commit to the incentive(s) necessary to secure the business. The average turnaround
time in which to make an offer is seventy-two hours (72).
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Hotel Task Force, 11/16/02
10
Target Market
The following are the initial Group Leads that resulted from the first sales initiative of the
Hotel Task Force. Downtown Miami is a strong contender and it is believed that the
proposed incentives will position Miami to secure these conventions.
Group Lead
NCR
Internal Revenue Service
Dept of Veterans Affairs
College Board
Shriners
Conf Child Abuse and Neglect
National Science Teachers Association
National Assn Student Aid and Admin
National Assn Teachers of Math
TOTAL ECONOMIC IMPACT
Hotel Task Force, 11/16/02
Peak Room Nights
1100
1100
1500
2500
1000
1000
2000
5000
Event Date
January, 2003
July, 2003
May, 2004
July, 2004
August, 2004
April, 2005
October, 2005
July, 2008
November, 2012
Economic
Impact
$
940,500
$
940,500
$
1,282,500
$
2,137,500
$
855,000
$
855,000
$
1,710,000
$ 4,275,000
$ 12,996,000
11
Target Market - continued
All the downtown hotels and Greater Miami Convention & Visitor's Bureau recently
participated in a telemarketing effort. More than 800 calls were made to prospects that
uncovered the following potential business that meets the minimum criteria. The Task
Force is aggressively pursuing each lead and hopes to work with the City of Miami to
propose the incentive program to secure the business for downtown Miami.
Group Lead
Peak Room Nights
Event Date
Economic
Impact
BISCSI Telecommunications
1600
2003
$
1,368,000
Federal Express Corp
2000
August, 2004
$
1,710,000
Boys & Girls Clubs
3000
April (annual)
$
2,565,000
Amer Prepaid Legal Services Inst
5000
Open
$
4,275,000
Sweet Adelines
800
October, 2008
$
684,000
Annual Allied Social Science Assn
8000
January, 2009
$
6,840,000
American Baseball Coaches Assn
1500
2009
$
1,282,500
TOTAL ECONOMIC IMPACT
Hotel Task Force, 11/16/02
$ 18,724,500
12
Alonso, Elvi G.
From:
= Balzebre, Frank
Sent:
Tuesday, December 03, 2002 4:39 PM
To:
Alonso, Elvi G.
Subject:
re: Blue Sheet item
USTRICT 2
- B
VICE CHAIRMAN WINTON
Dear Elvi,
Please put this on Commissioner Winton's Blue Page for December 12th Commision Meeting to be held at the Miami
Arena:
DISCUSSION CONCERNING THE DOWNTOWN HOTEL TASK FORCE SALES INITIATIVE PLAN FOR INCREASING
HOTEL OCCUPANCY AND GENERATING ECONOMIC IMPACT FOR THE CITY OF MIAMI"
PIs confirm acceptance -Thank You..
Frank Balzebre
Chief of Staff
Office of Commissioner Winton
Ph:305-250-5333 Fax:305-579-3334
02-1300