Loading...
HomeMy WebLinkAboutR-03-0420J-03-411 05/07/03 RESOLUTION NO. 03— 420 A RESOLUTION OF THE MIAMI CITY COMMISSION AUTHORIZING THE ACQUISITION OF DISASTER RECOVERY SERVICES FOR THE CITY'S CRITICAL INFORMATION TECHNOLOGY EQUIPMENT FROM SUNGARD RECOVERY SERVICES FOR THE DEPARTMENT OF INFORMATION TECHNOLOGY, FOR A FIVE-YEAR PERIOD, UNDER EXISTING STATE OF FLORIDA CONTRACT NO. 974-060-03-1, EFFECTIVE UNTIL OCTOBER 20, 2003, SUBJECT TO ANY EXTENSIONS OR REPLACEMENT CONTRACTS BY THE STATE OF FLORIDA, AT AN ESTIMATED FIRST YEAR COST AMOUNT NOT TO EXCEED $40,000, FOR DISASTER RECOVERY PLANNING AND AN ESTIMATED FIRST YEAR COST OF $75,000 FOR DISASTER RECOVERY SERVICES, WITH REMAINING YEARS DISASTER RECOVERY SERVICES COSTS SUBJECT TO ADJUSTMENTS BASED UPON MODIFICATIONS TO THE CITY'S INFORMATION TECHNOLOGY HARDWARE AND/OR APPLICATIONS INFRASTRUCTURE; ALLOCATING FUNDS FROM THE OPERATING BUDGETS OF VARIOUS DEPARTMENTS, VARIOUS CAPITAL IMPROVEMENT PROJECT ACCOUNTS, AND THE DEPARTMENT OF INFORMATION TECHNOLOGY'S SPECIAL REVENUE FUNDS, SUBJECT TO BUDGETARY APPROVAL. BE IT RESOLVED BY THE COMMISSION OF THE CITY OF MIAMI, FLORIDA: Section 1. The acquisition of disaster recovery services for the City's critical information technology equipment from SunGard Recovery Services for the Department of Information CITY COMMISSION MEETING OF MAY 0 0 2003 Resolution lip. ®3- 420 Technology, for a five-year period, under existing State of Florida Contract No. 974-060-03-1, effective until October 20, 2003, and subject to any extensions or replacement contracts by the State of Florida, at an estimated first year cost not to exceed $40,000, for disaster recovery planning and an estimated first year cost of $75,000 for disaster recovery services, with remaining years disaster recovery services costs subject to adjustments based upon modifications to the City's information technology hardware and/or applications infrastructure is authorized, with funds allocated from the Operating Budgets of various departments, various Capital Improvement Project Accounts, and Information Technology's Special Revenue Funds, subject to budgetary approval. Section 2. This Resolution shall become effective immediately upon its adoption and signature of the Mayor.11 1� If the Mayor does not sign this Resolution, it shall become effective at the end of ten calendar days from the date it was passed and adopted. If the Mayor vetoes this Resolution, it shall become effective immediately upon override of the veto by the City Commission. Page 2 of 3 03- 420 PASSED AND ADOPTED this 8th day of May , 2003. ATTEST: PRISCILLA A. THOMPSON CITY CLERK APPROVED ATO _FORM CORRECTNESS :t," NDRO VILARELLO ATTORNEY W7206:tr:AS:BSS Page 3 of 3 9-6�' eA�EL A. DIAZ, R 03- 420 NAME SUNGARD RECOVERY SERVICES, LP JUSTIFICATION FOR CONTRACT OR AGREEMENT: PROFESSIONAL SERVICES AGREEMENT / DISASTER RECOVERY SERVICES / STATE OF FLORIDA CONTRACT NO.974-060-03-1 DATE OF AGREEMENT: 6/1/2003 EXPIRATION DATE OF AGREEMENT: FIVE (5) YEARS AGREEMENT FILE NUMBER: 12850 Martinez, Maribel From: Dab»enJr, James E([TD) Sent: Tuesday, April 10.200512:57PyW To: Sha|ton, Dawn Cu: Martinez, K4ohbel Subject: RE: SungavdDocument Please file the document with Resolution No. 03-420. Thank you, James E. Osteen, Jr. Assistant [)i[e[tOF- Information Technology (-i[V Of Miami /]05\416-1511 (305)400-5009/f8x\ Page I of I This communication may contain confidential and/or otherwise proprietary material and isthus for use only by the intended recipient. If you received this in error, please contact the sender and delete the e-mail and its attachments from all computers. From: Shelton, Dawn Sent: Tuesday, April 19, 2005 12:29 PM To: OsteenJr, James E(ITD) Cc: Martinez, Maribe| Subject: FW: Sungard Document Jim, which do you want? From: Martinez, Mahbel Sent: Tuesday, April 19, 2005 11:39 AM To: Shelton, Dawn Subject: Sungard Document [}@VVO/ Good morning. Our office received 8 dOCUDl2nt [2Q@nHiOg SUOg8Pd Se[ViD8S LP through inter -office mail earlier today. [)O YOU want US to file the dOCUOl8Ot with Resolution No. 03-420 or with the DrOf2SSiOO8l S8[ViC8S 8gP8eOleOt dated 6/1/037 Please advise. Thanks, M@[ib8l 4/lV/2005 SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 1 of 10 Selected Services: Included Yes/No Test Periods Disaster Fees (only during a Disaster) Declaration Daily Usage (a) Center -Based Recovery Services: $5,000 (i) Hotsite: Yes Four (4) $1,250 (ii) Coldsite: No N/A $0 (iii) Office Space: No N/A (iv) Work Group Space: Yes One (1) $2,500 $500 (v) MegaVoice (sm): No N/A $0 $0 (b) Mobile Recovery Services: (i) Replacement Recovery System: Yes Four (4) $0 $1,250 1•2 Delivery Method(s) Selected: Primary Recovery Facility/Alternate Recovery Facility/Mobile Data Center/Subscriber Facility (ii) Computer Space: No N/A $0 $0 Delivery Method(s) Selected: N/A (iii) Supplemental Office Space: No N/A (iv) Mobile Work Group Space: Yes N/A See Config. See Config. (v) Quick Ship Equipment No N/A $0 $0 (c) Network Services: No N/A $0 $0 Initial 30 days of Daily Usage Fees during a Disaster will not be charged. 2 Per configuration. This Schedule replaces and supersedes the previous Schedule A having a Commencement Date of 06/01/2003. Coterminous with Previous Schedule Commencement DatF: 04/01/2005 Monthly Fee: Effective 04/01/2005 $5,000 Subscriber's Location: 444 SW 2ND AVENUE, MIAMI, FL 33130 Send Subscriber Notices to: 444 SW 2ND AVENUE, MIAMI, FL 33130 ATTN: JIM OSTEEN Send Subscriber Invoices to: 444 SW 2ND AVENUE, MIAMI, FL 33130 ATTN: JIM OSTEEN By the signatures of their duly authorized representatives below, SunGard and Subscriber, intending to be egally bo agree to all of the provisions of this Schedule and ratify the terms of the Recovery Services Agreement. SUNGARD AVAILABI TY S VICES LP" SUBSCRIBER: CITY OF I I BY: BY: PRINT NAME: PRINT NAME: c, je., N t jr PRINT TITLE: R.ES PDQ : PRINT TITLE: 1 1 ' —r /1 DATE SIGNED: 3I;L91ps DATE SIGNED: 2—C/20O" : h y _ cry r Ir-_ _ __ _.-.____ __-__-.-___.__- THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. V Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD® www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 2 of 10 Hotsite Configuration: Quanti Description (Cust Ref: Unisys) 1 UNISYS NX CLEARPATH RPM RANGE 1-4500, UP TO 768 MBYTES MEMORY 1 configured as follows: 1900 UNISYS RPMS, 1 - 4500 192 MBYTES SYSTEM MEMORY (UP TO 768MB) 1 CNA NETWORK APPLIANCE (1-100MB FAST ETHERNET) 108 GIGABYTES OF EMC SYMMETRIX DISK 2 UNISYS 5136 36 -TRACK CART (W/AUTOLOADER) ALL Cm u; Cm SYSTEMS <? C7 1 B9246-7 650 LPM LINE PRINTER r r -73 1 HEWLETT PACKARD LASER PRINTER _? 1 UNISYS UMS248 LASER PRINTER, 70 PPM, ETHERNET r� INTERFACE, DUPLEX CAPABLE - 1 ICP26 FOR BNAV2, HLCN, TCP/IP, LCW -- 1 ADTRAN TSU ESP T-1 CSU/DSU 1 CISCO 7507 ROUTER, RSP4, 128MB DRAM, 32MB FLASH 1 configured as follows: -- 3 ETHERNET PORT 4 SERIAL PORT - 1 CISCO PIX 520 FIREWALL, 32MB RAM, 16MB FLASH 1 configured as follows: 1 10/100 ETHERNET PORT 2 ANNUAL TEST PERIODS (ADDITIONAL) 3 Work Group Configuration: Quanti Description (Cust Ref: People) 6 DESKTOP PC W/ CD-RW/DVD DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MOUSE 6 configured as follows: 1 PENTIUM 4 2.53 GHZ PROCESSOR 512 MB RAM 40 GB DISK 1 10/100/1000 ETHERNET NETWORK INTERFACE CARD 1 18" FLAT PANEL MONITOR 6 FURNISHED WORKGROUP POSITION (DESK, CHAIR, VOICE & DATA WIRING) 1 METROCENTER FACILITY ACCESS INCLUDING ONE (1) FAX AND ONE (1) COPIER 6 DIGITAL TELEPHONE SET Mobile Configuration 1: Quanti Description (Cust Ref: Servers) THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD0 www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI 3 Page 3 of 10 o Mobile Configuration 1: Quanti Description 1 (Gust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Re-#CM60VDCq r 1 configured as follows: 3 1 2.8 GHZ PROCESSOR(S) —` ` 2048 MB RAM 40 GB DISKCD r zn 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:DATASERVE R 1_5) 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 500 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:DATASERVE R 2_5) 1 configured as follows 1 2.8 GHZ PROCESSOR(S) 4096 MB RAM 500 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Gust Ref:GEMS DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE SERVER) 1 configured as follows 1 2.8 GHZ PROCESSOR(S) 4096 MB RAM 200 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:iNTERNET WEB01) 1 configured as follows 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 100 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD® www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 4 of 10 Mobile Configuration 1: Quanti Description ra (Gust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Gust Cp DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Q:IN ANE�i. ; 3 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM _T7 100 GB DISK 's9 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE - CARD r `� V) N 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust Ref:ISA) DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 90 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:PRINTSRVI) 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 90 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Gust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:PRINTSRV2) 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 200 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:RIVERSIDE DC) 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 40 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 ADTRAN TSU ESP T-1 CSU/DSU THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 4 SUNCARD® www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 5 of 10 Mobile Configuration 1: Quant! Description (Cust Ref: Servers) 1 CISCO 7206 ROUTER BASE UNIT #1 n a 1 configured as follows: -+ ; r_ 1 100MB ETHERNET PORT 2 ETHERNET PORT - 10MB 2 SERIAL PORT 1 CISCO PIX 515 FIREWALL, 64MB MEMORY, 32 MB FLASH, UNRESTRICTED - 1 configured as follows: r 6 10/100 ETHERNET PORT 't Mobile Configuration 2: Quanti Description (Gust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:BACKUPSRV 1) 1 configured as follows 1 2.8 GHZ PROCESSOR(S) 4096 MB RAM 120 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 120 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 100 GB DISK 1 10/100 DUAL -PORT ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 200 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 (Cust Ref:CMGOVDC2) (Cust Ref:FMS WEB) (Cust Ref:MAIL 01) SUNCARD® www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 C) C? BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 6 of 10 �5 Mobile Configuration 2: Quanti Description (Cust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (CuS1 f UAIL r DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 02) �s 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 200 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 140 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 4096 MB RAM 120 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 120 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 4 2.8 GHZ PROCESSOR(S) 8192 MB RAM 438 GB DISK 2 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD® (Cust Ref:MRCEX2N 1) (Cust Ref:MRCSQLWE B) (Cust Ref:OPSAPP01) (Cust Ref:OPSSQL01) www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 7 of 10 Mobile Configuration 2: Quant! Description (Cust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust Ref:VPN01) DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 100 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 378 GB DISK - NO RAID CONFIGURATION [USABLE (Cust CAPACITY IS 100% OF TOTAL QUANTITY SELECTED] Ref:OPSSQL01) 1 ADTRAN TSU ESP T-1 CSU/DSU 4 1 CISCO 7206VXR ROUTER BASE UNIT #2, DUAL AC 4 POWER SUPPLIES, NPE-225, 128MB DRAM, 20MB FLASH 1 configured as follows: 1 100MB ETHERNET PORT 3 V.35 SERIAL PORT Mobile Configuration 3: Quanti Description (Cust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:ARCIMS) 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 120 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:ARCSDE) 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 300 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:BLACKBERR Y) 1 configured as follows: ?J 1 2.8 GHZ PROCESSOR(S) U; c� n ; 2048 MB RAM_ _ ;$ 40 GB DISK "'-• = 7 1 10/100 ETHERNET NETWORK INTERFACE CARD — t 1 RAID CONTROLLER zz • lam, � N O v THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD® www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 8 of 10 Mobile Configuration 3: Quanti Description (Gust Ref: Servers) 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust Ref:LAND DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE MGMT) 1 configured as follows: 2 2.8 GHZ PROCESSOR(S) 4096 MB RAM 120 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust Ref:MANNY DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 1) 1 configured as follows: 4 2.8 GHZ PROCESSOR(S) 8192 MB RAM 300 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust Ref:MANNY DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE 2) 1 configured as follows: 4 2.8 GHZ PROCESSOR(S) 8192 MB RAM 300 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Gust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:PADCOM) 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 2048 MB RAM 50 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 INTEL -BASED SERVER W/CD-ROM DRIVE, 1.44MB (Cust DISKETTE DRIVE, KEYBOARD, MONITOR, MOUSE Ref:TIBURON FIRE RMS) 1 configured as follows: 1 2.8 GHZ PROCESSOR(S) 4096 MB RAM 80 GB DISK 1 10/100 ETHERNET NETWORK INTERFACE CARD 1 RAID CONTROLLER 1 STORAGETEK L700 TAPE LIBRARY 4 1 configured as follows: 100 SLOTS 8 STORAGETEK 9840C FC TAPE DRIVE(S) � tis XQO \ THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL.' ' Quote ID 64012 A, Last Modified 03/23/2005 1 , SUNGARD V www*ungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 9 of 10 Mobile Configuration 3: Quanti Description (Cust Ref: Servers) 1 CISCO 3745 ROUTER, 128MB DRAM, 128MB FLASH 4 1 configured as follows: 1 T1 PORT Mobile Work Group Quanti Description Configuration 1: 25 MOBILE WORK GROUP SEATS 7LJ (Cust Ref: People) 25 PANASONIC TELEPHONE HANDSETS c7 0 C-" 25 DESKTOP PC W/ CD-RW/DVD DRIVE, 1.44MB DISKETTE J DRIVE, KEYBOARD, MOUSE' NON -TESTABLE ` G 4 25 configured as follows: 1 PENTIUM 4 2.53 GHZ PROCESSOR 512 MB RAM 40 GB DISK 1 10/100/1000 ETHERNET NETWORK INTERFACE CARD r 'v cn N 1 18" FLAT PANEL MONITOR C) Declaration Fee: $2,500 per configuration Daily Usage Fee: $500 per configuration per day 6 Daily Usage fee $25 Per PC Starting Day 31 Mobile Work Group Quanti Description Configuration 2: 25 MOBILE WORK GROUP SEATS (Cust Ref: People) 25 PANASONIC TELEPHONE HANDSETS 25 DESKTOP PC W/ CD-RW/DVD DRIVE, 1.44MB DISKETTE DRIVE, KEYBOARD, MOUSE ` NON -TESTABLE 25 configured as follows: 1 PENTIUM 4 2.53 GHZ PROCESSOR 512 MB RAM 40 GB DISK 1 10/100/1000 ETHERNET NETWORK INTERFACE CARD 1 18" FLAT PANEL MONITOR Declaration Fee: $2,500 per configuration Daily Usage Fee: $500 per configuration per day Daily Usage fee $25 Per PC Starting Day 31 3 Subscriber acknowledges that the additional Test Period(s) reflected in each configuration on the Schedule are intended to increase Subscriber's total allotment of annual Test Period(s) set forth on the front page of the Schedule by the total number of additional Test Period(s) set forth in a single configuration, unless otherwise noted. 4 To be provided to Subscriber at the Primary or Alternate Recovery Facility only. 5 This equipment is testable at the Primary Recovery Facility only. 6 Daily Usage Fees during a Disaster will begin on day 1. Section C of the Recovery Services Agreement shall be replaced, in its entirety, with the following: C. MULTIPLE DISASTER. Subscriber's rights of immediate and exclusive use of the Recovery Services, as provided in Section A2, shall be subject to the possibility that one or more other Subscribers ("other affected Subscribers") could declare a disaster at the same time as (or before or after) Subscriber and require use of the same Recovery Resources at the same time as Subscriber ("Multiple Disaster"). The following provisions are intended to avoid or minimize contention for Recovery Resources during Multiple Disasters. 1. PRIORITY RESOURCES AND SHARED RESOURCES. All Recovery Resources shall be available on a priority use basis ("Priority Resources") except for those designated by SunGard as available on a shared use basis ("Shared Resources"). SunGard's designations of Shared Resources shall be made in its reasonable discretion and shall be subject to change without notice. THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005 SUNGARD0 www.sungard.com SCHEDULE A GOVERNED BY RECOVERY SERVICES AGREEMENT DATED 06/01/2003 BETWEEN SUNGARD AVAILABILITY SERVICES LP and CITY OF MIAMI Page 10 of 10 2. ACCESS AND USE PROCEDURES. Access to and use of Recovery Resources during disasters shall depend upon whether the Recovery Resources are Priority Resources or Shared Resources and, with respect to Priority Resources, the order in which disasters are declared. SunGard shall maintain records of its receipt of disaster declarations, which shall be the exclusive basis for determining the order in which disasters are declared. (a) Subscriber shall have priority rights of access to and use of applicable Priority Resources that are not then being used by other affected Subscribers who previously declared disasters. Use of such Priority Resources is exclusive for as long as Subscriber is entitled to use them under Section A2. (b) Subscriber and all other affected subscribers shall have equal rights of access to and use of applicable Shared Resources, irrespective of the order in which disasters occur or are declared. Use of Shared Resources may be exclusive at times, but remains subject to the possible need for shared or allocated use with other affected Subscribers. In an effort to avoid the need for shared or allocated use of any Shared Resources, SunGard shall, to the fullest extent possible under the circumstances, take full advantage of, and provide access to, all of its other available Shared Resources. (c) If applicable Priority Resources and applicable Shared Resources are both available, Subscriber may choose which type to use. (d) Subscriber shall cooperate with SunGard and all other affected subscribers as reasonably required under the circumstances, including to coordinate the efficient use of Recovery Resources, to avoid or minimize the need for shared or allocated use of Shared Resources, and to implement any necessary plans for shared or allocated use of Shared Resources. (e) If a Multiple Disaster is widespread or extreme, then, notwithstanding the foregoing provisions, SunGard may implement emergency procedures that are necessary, in SunGard's reasonable judgment, to allocate Recovery Resources in order to satisfy the critical needs of affected Subscribers, applicable national security interests and comparable concerns. 3. MULTIPLE DISASTER PROTECTION. To lower the probability of a Multiple Disaster, SunGard shall comply with the following terms: (a) No other subscriber shall be granted any greater rights of access to or use of the Recovery Resources than are granted to Subscriber under this Agreement. (b) No agreement to provide use of any Recovery Resources shall be entered into at a time when the Subscriber location to be serviced is then currently experiencing a disaster. For Center -Based Recovery Services, SunGard also shall comply with the following (c) To discourage unnecessary disaster declarations, Disaster Declaration Fees, as provided in the Schedules, shall be charged whenever a Subscriber declares a disaster. (d) To discourage unnecessary use of the Recovery Resources, Daily Usage Fees, as provided in the Schedules, shall be charged for use of the Recovery Resources other than for tests. CRISIS MANAGEMENT. Whenever SunGard learns of an approaching storm or other situation that might cause a Multiple Disaster, SunGard shall monitor the situation and use commercially reasonable efforts to coordinate contingency plans with all potentially affected Subscribers. THE TERMS OF THIS SCHEDULE ARE CONFIDENTIAL. Quote ID 64012 A, Last Modified 03/23/2005aSC`� - cY SUNGARD® www.sungard.com ATTACHMENT 2 TO THE ADDENDUM FOR SUNGARD GLOBAL NETWORK SERVICES TO SCHEDULE A TO THE RECOVERY SERVICES AGREEMENT DATED 6/1/2003 BETWEEN SUNGARD RECOVERY SERVICES LP AND CITY OF MIAMI Pane 1 of 1 1.5 Mbps © This is a New Addendum and Attachment ❑ This Addendum and Attachment replaces and Supercedes the Previous Addendum Dated $400 $400 Subscriber will be invoiced an additional Monthly Fee of $400 with the terms of the Agreement and this Addendum. The term of this Addendum will commence upon the effective date noted above or the date of installation, whichever is later, and shall continue until the end of the initial Agreed Term of the Specified Schedule or any extended or renewal term of the Specified Schedule. In addition, Subscriber is responsible for one-time installation charges in the amount of $0, which will be invoiced in accordance with the terms of the Agreement and this Addendum. Subscriber has elected for SunGard to provide Network and/or Internet Access Services ("Services") via the SunGard Global Network, which is a nationwide managed network for business continuity built over a SONET-based DS3 providing multiple and regional route diversity and universal, transparent access to SunGard's facilities for disaster recovery, testing, and electronic vaulting ("SGN") as set forth in the Attachment to this Addendum. SunGard ubscriber The Terns of this Agreement are Confidential SUNGARD® www.sungard.com r.a N n o o cn C,- r..irP� cn N O __1 z www.sungard.com CITY OF MIAMI, FLORIDA INTER -OFFICE MEMORANDUM CA -10 TO: Honorable Mayor a mbers DATE: APR 2 4 203 3 The City Co ssion SUBJECT: Acquisition of IT Disaster Recovery Services FROM: Oe Areola REFERENCES hi f Administrator/City Manager ENCLOSURES: Recommendation FILE: It is respectfully requested that the City Commission approve the attached resolution authorizing the City Manager to acquire disaster recovery services for the City's critical information technology equipment from SunGard Availability Services for a term of five years, subject to further extensions or replacement contracts by the State of Florida, under existing State of Florida Contract No. 974-060-03-1, at an estimated first year cost not to exceed $40,000 for disaster recovery planning and an estimated first year cost of $75,000 for disaster recovery services, with remaining years' disaster recovery services costs subject to adjustments based upon modifications to the City's information technology hardware and/or applications infrastructure. Funds are allocated from various departments' operating budgets, from various CII' accounts, and from IT Special Revenue Funds, subject to the availability of funds and budgetary approval. Background In the event of an extended disruption of the City's information system processing services resulting from a system failure and/or disaster, the City's vital business operations may cease to function since critical information may be unavailable or inaccessible. This type of event could significantly affect the City's ability to meet residents' demands for services. In order to ensure the continued operations of the City's essential IT functions during such an event, it is essential that the City develop an IT Disaster Recovery Plan and identify hot -site locations capable of hosting these critical services. The need for these services has been outlined the City's IT Strategic Plan and in previous Audit Management Letters submitted to the City by KPMG; specifically; observations 2001-6 Business Continuity and 97-5 Disaster Recovery Plan. In order to address this strategic concern, the Information Technology Department is proposing to obtain the following services from a national vendor, SunGard Availability Services: disaster recovery planning and documentation services; multiple hot -site locations around the country, including a location in Florida; rapid shipment of critical equipment to the City and/or mobile facilities at the time of a disaster; availability of fully furnished work positions for critical personnel at both a mobile data center and/or hot -site locations; network access for varied communications options; and, annual to time on hot -site equipment to simulate disaster scenarios and refine recovery proceduresnimize service disruptions and ensure processing recoverability. 03- 420 Budgetary Impact Analysis Department Division �/ Commission Meeting Date: Z5 0--:�> Title and brief description of legis tion or attached ordinance//resolution: �C' � i I,-- 'e—ZP r r �� 1 ,oma., U \� 1. Is this item related to revenue? NO Yes ❑ (If yes, skip to item #4) 2. Are there sufficient funds in Line Item? �L QA -<,0 to ACIP Project #: S If a licable 3 -� -ee J ����� ( Pp � Yes: Index Code: Minor: Amount: -!�z \ C) c7 0 0 D No: Complete the following information: 3. Source of funds: Amount budgeted in the line item: $ Balance in line item: $ Amount needed in line item: $ Qif iriant Ainige ,xA11 hp traneferrarl from the fnllnuring line items: ACTION ACCOUNT NUMBER TOTAL Project No./Index/Minor Object From 311—%-) $ l/ -06-t� From $ To $ To $ 4. Comments: ;___, 11\�- io C7-(- ktl rS S� bye c t -" APPROVALS udgeting & Date: 4 - /T. 9 - lsf-�-W'd , ow, � P1 054% 03- 420 974-060-03-1 = Consultant Services -IT (SunGard Recovery Services, LP) Consultant Services -IT (SunGard Recovery Services, LP) 974-060-03-1 Effective: 10/21/2002 through 10/20/2003 Certification Legal Information Exhibit A - Specifications Exhibit B - Price Sheet Exhibit C - Ordering Instructions Complete Contract hnp://www.myflorida.com/st—contracts/97406003 l/ Page 1 of 1 03-- 420 3/28/2003 FLORIDA DEPARTMENT OF MANAGEMENT SERVICES JEB BUSH Governor CYNTHIA A. HENDERSON Secretary MvFlorida.com State Purchasing 4050 Esplanade Way Suite 350 Tallahassee, Florida 32399-0950 Telephone: 850-488-8440 Fax: 850-488-5498 Internet. www.MyFlorida.com Suite 315 CERTIFICATION OF CONTRACT TITLE: Consultant Services -IT (SunGard Recovery Services, LP) CONTRACT NO.: 974-060-03-1 ITN NO.: 974-060 EFFECTIVE: See Contract Paragraph 1.03, Term, and 2.36, Effective Date SUPERSEDES: 973-060-00-1 CONTRACTOR(S): SunGard Recovery Services, LP (A) ANY QUESTIONS, SUGGESTIONS, OR CONTRACT SUPPLIER PROBLEMS WHICH MAY ARISE SHALL BE BROUGHT TO THE ATTENTION OF MAUREEN LIVINGS AT (850) 488-2103, SUNCOM 278-2103, E-MAIL: livingmnu,dms.state.fl.us A. AUTHORITY - Upon affirmative action taken by the State of Florida Department of Management Services, a contract has been executed between the State of Florida and the designated contractors. B. EFFECT - This contract was entered into to provide economies in the purchase of Consultant Services -IT by all State of Florida agencies and institutions. Therefore, in compliance with Section 287.042, Florida Statutes, all purchases of these commodities shall be made under the terms, prices, and conditions of this contract and with the suppliers specified. C. ORDERING INSTRUCTIONS - All purchase orders shall be issued in accordance with the attached ordering instructions. Purchaser shall order at the prices indicated, exclusive of all Federal, State and local taxes. All contract purchase orders shall show the State Purchasing contract number, product number, quantity, description of item, with unit prices extended and purchase order totaled. (This requirement may be waived when purchase is made by a blanket purchase order.) 03— 420 D. CONTRACTOR PERFORNL. ,CE -Agencies shall report any vendor Failure to perform according to the requirements of this contract on Complaint to Vendor, form PUR 7017. Should the vendor fail to correct the problem within a prescribed period of time, then form PUR 7029, Request for Assistance, is to be filed with this office. E. SPECIAL AND GENERAL CONDITIONS - Special and general conditions are enclosed for your information. Any restrictions accepted from the supplier are noted on the ordering instructions. State Purchasing has awarded the IT Consulting contracts on a non-exclusive basis to qualified vendors, but purchasing officers shall seek competition between IT consulting vendors for purchases over $25,000, and in all accordance with contract paragraph 1.06, titled "Deliverables". The consulting vendor rates published in the contracts are ceiling rates, and to the extent practicable, agencies should negotiate lower rates depending on the complexity and duration of a proposed project. Where procurement is sought and only one source is available from State Term Contracts, the agency/entity shall document this file as to the conditions and circumstances warranting this decision. F. CONTRACT APPRAISAL FORM - State Contract Appraisal, form PUR 7073 should be used to provide your input and recommendations for improvements in the contract to State Purchasing for receipt no later than 90 days prior to the expiration date of this contract. /o 2 ! 0 2 Auth rized Si ature (date) Ml/sec Attachments 03- 420 Exhibit "A" — Portfolio of Services SunGard Recovery Services Corporate Profile: As disaster recovery experts, SunGard provides comprehensive business recovery services to help organizations maintain their routine and mission critical functions and applications in the event of a business interruption. Currently SunGard has more than 8000 subscribers and has successfully supported more than 11 oo recoveries. Subscribers have access, through a SunGard facility, to the following platforms: IBM, Data General, DEC, HDS, Tandem, Sequent, Stratus, Sequoia, Sinicon Graphics, NetFrame, Hewlett Packard, AS/400, System/3x, RS/6000, Unisys, Sun, NCR, TI and Prime. SunGard currently has 31 "hotsite" locations around the United States that are utilized strictly for testing and recovery efforts. Subscribers may take advantage of SunGard's recovery centers as well as our Mobile Data Centers, equipped with the contracted equipment, which arrive at any site a subscriber designates at the time of disaster. In addition to these services, SunGard offers its own standby network, with provides universal, transparent access to SunGard's facilities at the time of disaster. SunGard's technical support staff assists subscribers with implementation, testing and recovery procedures in the event of a disaster. Located on-site at each recovery facility, the staff is comprised of support, telecommunications, operations and software personnel. SunGard employs more than 2000 people, solely dedicated to the company's only business, disaster recovery. SunGard also provides comprehensive business continuity services through its Planning Solutions Division which has assisted thousands of companies in developing business recovery plans. SunGard Planning Solutions has over 300 employees of which 230 are dedicated to consulting with more than 10 years average experience in Disaster Recovery. SunGard Planning Solutions offers company -wide business resumption plan development, simulated disaster testing, physical security reviews, and the PreCovery family of PC and now Web -based Windows compatible automated planning tools. PORTFOLIO OF SERVICES. 18 t.0 W -W U 111 Dep ent JQZtactor Whenever the Government Subscriber declares a disaster, the Recovery Services to be provided by SunGard to the Government Subscriber shall be the following services selected by the Government Subscriber: (a) Center -Based Recovery Services. Immediate and exclusive use of the services described below ("Center -Based Recovery Services"), which the Goverment Subscriber may use during the period of time stated below, provided at a SunGard facility: (i) Hotsite. An installed, fully operational computer system and network capability ("Hotsite"), equal to or better than (in all material respects including equipment quality and processing capacity) the Hotsite Configuration described in the Schedule which the Government Subscriber may use for six weeks. (ii) Coldsite. Environmentally prepared computer space ("Coldsite"), properly equipped to facilitate the installation of a computer system comparable to the Hotsite configuration, which the Government Subscriber may use for six months. (iii) Office Space. An adequate and reasonable amount of office space in the same facility where the Hotsite or Coldsite is located, properly equipped to facilitate the installation of terminals, which the Government Subscriber may use to operate that Hotsite or Coldsite. (iv) Work Group Space. An adequate and reasonable amount of office space, properly equipped to accommodate the Work Group Configuration, which the Government Subscriber may use for six weeks. (b) Mobile Recovery Services. Immediate and exclusive use of the services described below ("Mobile Recovery Services"), which Government Subscribers may use for the duration of the Disaster: (i) Replacement Recovery System. A fully operational, relocatable computer system and networking capability ("Replacement Recovery System"), equal to or better than (in all material respects including equipment quality and processing capacity) the Mobile Configuration described in the Schedule, to be provided to the Government Subscriber by one of the following methods at the Goverment Subscriber's option: a. Primary Recovery Facility. Access to the Replacement Recovery System to a SunGard facility where it is then installed. Alternate Recovery Facility. Delivery of the Replacement Recovery System to a SunGard facility where it may be accommodated, within 48 hour after SunGard receives the Disaster declaration notice. c. Mobile Data Center. Delivery of a properly equipped vehicle housing the Replacement Recovery System to a destination in the continental United States requested by the Government Subscriber, within 48 hours after SunGard receives the Disaster declaration notice. 19 wierr Ir" Department Contractor 03- 420 d. Subscriber Facility. Delivery of the Replacement Recovery System to a properly equipped facility located in the continental United States requested by Subscriber, within 48 hours after SunGard receives the Disaster declaration notice. (ii) Computer Space. Environmentally prepared computer space ("Computer Space"), properly equipped to facilitate the installation of a computer system comparable to the Mobile Configuration, to be provided to Subscriber by one of the following methods at the Government Subscriber's option: a. SunGard Facility. Access to the Computer Space at a SunGard facility where the Replacement Recovery System may be accommodated. b. Mobile Coldsite. Delivery of a properly equipped vehicle housing the Computer Space to a destination in the continental United States requested by the Government Subscriber, within 48 hours after SunGard receives Disaster declaration notice. (iii) Supplemental Office Space. An adequate and reasonable amount of office space in the same SunGard facility where the Replacement Recovery System or Computer Space is located, properly equipped to facilitate the installation of terminals, which the Government Subscriber may use to operate that Replacement Recovery System or Computer Space. (ivMobile Work Group Space. Delivery of a vehicle properly equipped to accommodate the Mobile Work Group Configuration described in the Schedule, to a destination in the continental United States requested by the Government Subscriber, within 48 hours after SunGard receives the Disaster declaration notice. 2. EXTENDED USE. During a Disaster, the Government Subscriber may continue to use the Center Based Recovery Services beyond the periods stated in the Standard Recovery Services Agreement, provided that this use shall be subject to immediate termination if and when any other subscriber declares a disaster. 3. COMPREHENSIVE SUPPORT. Whenever the Government Subscriber uses Recovery services during a Disaster, SunGard's Support Staff (consisting of operations, communications, security, transportation, system software and customer support personnel, as appropriate) shall provide comprehensive support to the Government Subscriber on a 24 hour -a -day, 7 -day -a -week basis, as needed. To facilitate the Government Subscriber's use of the Recovery Services during Disaster, SunGard's Support Staff shall assist the Government Subscriber in pr -testing the Government Subscriber's operating systems, network control programs and communications circuits. During a Disaster, SunGard's Support Staff also shall assist the Government Subscriber in contacting vendors and in obtaining and installing additional or replacement equipment. 4. TESTS. The Government Subscriber may use certain Recovery Services to tests its disaster recovery capability ("Test") for the number of Test Periods stated in the applicable Schedule. Each Test Period entitles the Government Subscriber to eight hours of consecutive test time per year, on a non -cumulative basis. During each Test, SunGard's Support Staff shall provide reasonable supplies and support to the Government Subscriber, including assistance in pre -testing the Government Subscriber's operating systems, network 20 �1V_W 1vJ-0 Department Contractor 03- 420 control programs and communication circuits. All Tests shall be subject to immediate cancellation or termination, and shall be rescheduled as soon as possible, if and when any other subscriber declares a disaster and requests use of the Recovery Services being tested. 5. NETWORK BACKUP. SunGard's Support Staff shall provide reasonable assistance to the Government Subscriber in designing, implementing and testing a backup communications network to facilitate communications between the Government Subscriber locations and the SunGard facility. SOFTWARE. All systems and utility software which SunGard has installed at its facilities may be used by the Government Subscriber during a Disaster or a Test. 7. TECHNOLOGY EXCHANGE. Upon the Government Subscriber's request, SunGard will provide a list of computer and communications equipment that is then currently available to enhance the Hotsite Configuration or Mobile Configuration. The Government Subscriber may exchange certain components of that configuration for hardware representing newer technology, by giving written notice to SunGard. Upon the effective date of this exchange, the Monthly Fees due under the Schedule contract may increase based upon the difference between (a) SunGard's then prevailing schedule of monthly fees for the new hardware selected, and (b) the schedule of monthly fees for the components that were replaced. 8. GOVERNMENT ACCOUNT EXECUTIVE. SunGard shall assign a Government Account Executive to the Government Subscriber to assist in monitoring the continued viability of the Government Subscriber's disaster recovery capability and to facilitate ongoing communications between the Government Subscriber and SunGard. 9. HOTLINE. SunGard shall maintain a toll-free customer support telephone service, on a 24 -hour -a -day, 7 -day -a -week basis, which the Government Subscriber may use as needed. 14. USER'S GUIDES. The Government Subscriber shall receive SunGard's current User's Guides for the Recovery Services and all applicable updates and revisions, as and when issued. PLANNING SERVICES AND SOFTWARE. The Government Subscriber may engage SunGard's disaster recovery consultants to prepare and maintain a disaster recovery plan for the Government Subscriber, audit the Government Subscriber's disaster recovery capability, and provide other disaster recovery planning and consulting services. The Government Subscriber may also license SunGard's disaster recovery planning software. Analysis Services. Applications Impact Analysis. Analyze business impacts resulting from Business Impact Analysis. Analyze business impacts resulting from an interruption to business processes including computer processing. Plan Audit. Review viability of Computer Center and/or Business Recovery Plan and offer appropriate recommendations. 21 Department Contractor 03- 420 uU 1 _ 13_eUUL l uc 1 1 - 4U H11 r MA NU. r. L -j Analysis Services. Applications Impact Analysis. Analyze business impacts resulting from Business Impact Analysis. Analyze business impacts resulting from an interruption to business processes including computer processing. Plan Audit. Review viability of Computer Center and/or Business Recovery Plan and offer appropriate recommendations. Planning Services. Quick Start. Service aimed at PreCovery software users who wish assistance getting started on their IT recovery plans. Recovery Fast Track Service. Service aimed at PreCovery software users who wish assistance getting started on their IT recovery plans along with their first hotsite test. (Single Team) Computer Recovery Plan. Computer center recovery plan for small, limited scope IT shops. This service is aimed at customers with 1-2 mid-range systems with less than 15 people in the IT organization. (Multi -Team) Computer Recovery Plan. Develop full computer center recovery plan for large IT organizations. Scope depends upon organization, platforms and required deliverables. Business Recovery Plan. lull plan development or project management for company wide recovery planning. Technical and Enhancement Services. AS/400 Certified Testing. AS/400 Certified Testing is an annual turn -key testing service aimed at small (single mid-range platform, 1-5 employee) IT installations. Restoration Process Review. This service is designed to assist new Recovery subscribers with the adaptation of existing system restoration procedures ("steps") to the subscribed recovery configuration. Test Assistance Service. This service is targeted to clients who look to augment their hotsite team with SunGard personnel. The service includes activation of system restoration procedures ("steps") by SunGard. Hotsite Test Management. The flotsite Test Management Service is designed to address the needs of Subscribers who do not have the available resources to plan, coordinate and manage activities necessary to establish a successful Hotsite testing program. The service is intended to minimize the participation of the subscribers' technical staff, while effectively utilizing the technical expertise residing at the SunGard MegaCenter. 03- 420 22 t� � Vfo— Department Contractor Orl,f-15-zUU2 1FUE: 11:41 AM ! HA NU. Exhibit "B" — Labor Categories/kates Schedule Sungard Recovery Services LP FEE SCHEDULE FOR RECOVERY SERVICES APPLICABLE AT TIME OF ACTUAL DISASTER DECLARATION ONLY. Center -Based Recovery Services: r. e4 ' Initial 30 days Daily Usage Fees will not be charged. IBM Additional testing Fees: Cost per MIP per eight (8) hour test period, IBM H5 Technology $60.00 Cost per MIP per eight (8) hour test period, IBM 3090 Technology $24.00 Cost per MIP per eight (8) hour test period, Unisys Technology $24.00 23 WW UAq Department Contractor 0 420 Daily Usage Fees Declaration Fees Hotsite Coldsi e IBM 43XX $2,500.00 $500.00 $500.00 IBM 308X $2,500.00 $500.00 $500.00 IBM 3090-200 to 300 12,500.00 $2,500.00 $500.00 IBM 3090-400 to 500 $5,000.00 $5,000.00 $500.00 IBM 3090-600 to ES/9000 $10,000.00 $10,000.00 $500.00 DEC $5,000.00 $2,500.00 $500.00 Tandem $5,000.00 $2,500.00 $500.00 Stratus $5,000.00 $2,500.00 $500.00 System 88 $5,000.00 $2,500.00 $500.00 HP $5,000.00 $2,500.00 $500.00 Unisys $5,000.00 $2,500.00 $500.00 LAN Recovery $2,500.00 $500.00 NIA Work Group $2,500.00 $500.00 N/A MegaVoice $2,500.00 $500.00 N/A Mobile Recovery Services: Daily Usage Fees Declaration Fees Replacement Computer System Space AS/400' NIC $1,250.00 $500.00 DEC' N/C $1,250.00 $500,00 HP' N/C $1,250.00 $500.00 RS/6000' NIC $1,250.00 $500.00 Sun MicroSystems' N/C $1,250.00 $500.00 NCR 3000' N/C $1,250.00 $500.00 Immediate Recovery LAN' N/C $1,250.00 N/A ' Initial 30 days Daily Usage Fees will not be charged. IBM Additional testing Fees: Cost per MIP per eight (8) hour test period, IBM H5 Technology $60.00 Cost per MIP per eight (8) hour test period, IBM 3090 Technology $24.00 Cost per MIP per eight (8) hour test period, Unisys Technology $24.00 23 WW UAq Department Contractor 0 420 OCT -15-2002 '1'k 11:41 AM rHR NU. x NOTE: DECLARATION AND DAILY USGE FEES REFERENCED ABOVE (SAMPLE) ARE BASED UPON THE EQUIPMNIET DEFINED ON THE FINAL SCHEDULE. DELARATION FEES RELATE TO THE ACTUAL DECLARING OF A DISASTER AND THE DAILY USAGE FEES RELATE TO THE ACTUAL USAGE OF THE SPECIFIC EQUIPMNET DECLARED UPON. PRICE LIST FOR RECOVERY SERVICES 112:ecoPety. Coi��ract .Term -.Discount:'. ;Based�upi;n *List price .: Mini-Mliiscount Contract Period Discount % One Year 65% Two Years 70% Three Years 75% Four Years 180% Five Years 85% * List price is determined by the accumulative list price of all component pricing. PRICE LIST FOR CONSULTING SERVICES Consultant's labor categories with standard hourly rates and/or State hourly rates: The SPS consulting services are custom priced for each engagement on a fixed price plus expenses basis. A Statement of Work is developed to meet the needs of each project, which would. provide the deliverables, list price, applicable discount price, estimated consulting effort, and travel expenses. SunGard's consulting services are custom priced for each engagement on a fixed price plus expenses basis. Effort is estimated based on total number of consulting, manager and subject matter experts (e.g. telecommunications or operating system experts). Estimated time does not include the consultants' travel time. This approach allows SunGard to use the best available personnel, regardless of home location, to meet the State's requirements without affecting the fees charged. We use a "blended" rate of $200 per hour, before discount. This rate is caped at $200 per hour. The blended rate includes all SunGard administrative and technical writer support and all normal consulting materials and equipment. Fixed fee services are calculated using this same formula and rate, and are subject to the same discount schedules. 24 tlUl(w W Department Contractor 03- 420 OCT-15-2UU2 *l*Ue 11.42 Ali PHA Anal sis Services : T e of Service Primary Shope .pe#ermmattt, cal Prica Ran Applications Impact Analysis Variable Fee Number of interviews $32,000 for 10 interviews Business Impact Analysis Variable Fee Number of interviews $30,000 for 10 interviews Plan Audit Variable Fee Scope of existing plan $16,000425,000 Technical and, 3co prim. ry pe : 19t G L I'r� a or Planning Services Type of Service Deterriuz}ant Typ%eat Pneejazige Quick Start Fixed Fee Fixed scope $7,500 plus software Recovery Fast Track Service Fixed Fee Fixed scope $13,500 plus software (Single Team) Computer Explicit platforms $22,000435,000 for Recovery Plan Variable Fee Number of platforms 1-6 platforms. (Multi -Team) Computer Variable Fee Number of platforms Unix platform. Recovery Plan Variable Fee And organization size/ $351000-$80,000 Service Variable Fee Complexity Business Recovery Plan Variable Fee Organization size/ Custom quote (see Com exit /locations Rate table) Technical and, Pzimary:Scope Ls1 Price -.or EnliancementSexv ees, ' Type of.ServiQe�...:: DzterrninFuit T' cal Price Range: AS/400 Certified Testing Single platform $9600 for Fixed Fee Fixed Scope One year and $5000 for Explicit platforms Subsequent years. Restoration Process Type and number $9600 for ESA, NT or Review Variable Fee Of platforms Unix platform. Test Assistance Type and number of Service Variable Fee Platforms; duration And frequency of Custom Quote Tests. Hotsite Test Type and number of Management Variable Fee Platforms; duration Custom Quote And frequency of tests. 25 W iew �I'/ Department Contractor 03- 42 uu l—15—ewe i ut ! 1 ; u HCI r rnn LIU, Exhibit "C" -ORDERING INSTRUCTIONS NOTE: ALL ORDERS SHOULD BE DIRECTED TO: SPURS VENDOR NUMBER: P-232106195-001 VENDOR:_ SunGard Recovery Services LP STREET ADDRESS OR P. 0. BOX: P.O. Box: 300 Primera Blvd., suite 308 CITY, STATE, ZIP: Lake MM+ Florida 32746 TELEPHONE: 407-771-0411 ORDERING FAX NO.: 407-771-0404 SERVICES INFORMATION: DIRECT INQIJIRY TO: NAME AND TITLE: Tim Cecconi. Government Account Executive ADDRESS: 300 Primera. Blvd. Suite 308 CITY, STATE, ZIP:_ Lake Mgj Florida 32746 TELEPHONE: 407-771-0411 URL HOME PAGE ADDRESS: www.rec;overv.sunwd.com ELECTRONIC MAIL ADDRESS: tim.cemoninasun;azd corn 26 VtAlr2h'' J� Department Contractor 03- 420 ►WARD TINDER STATE OF FLORIA. STATE OF FLORIDA CONTRACT NO. 974-060-03-1 ITEM: Disaster Recovery Services DEPARTMENT: ITD TYPE OF PURCHASE: Contract REASON: The Department of Information Technology has a need to acquire information technology disaster recovery services for the City's critical information technology equipment. RECOMMENDATION: It is recommended that award is made to SunGard Recovery Services for the acquisition of disaster recovery services for the City's critical information technology equipment, for a period of five (5) years, awarded under State of Florida Contract No. 974- 060-03-1, effective until October 20, 2003, subject to any extensions or replacement contracts by the State of Florida, for the Department of Information Technology, at an estimated first year cost not to exceed $40,000, for disaster recovery planning and an estimated first year cost of $75,000 for disaster recovery services, with remaining years disaster recovery services costs subject to adjustments based upon modifications to the City's Information Technology hardware and/or applications infrastructure; allocating funds therefor from various departments' operating budgets, from various CIP accounts, and from Information Technology's Special Revenue Funds, subject to availability of funds and budgetary approval. ult-Az 2�tD Michael A. Rath Assistant Director of Purchasing 'Dal e AwardStateContracts 03-- 420