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Home My WebLink AboutCRA-R-19-0037 Back-upSCOPE OF SERVICES HOSPITALITY EMPLOYEE ADVANCEMENT & TRAINING, INC. (HEAT, INC.) PROGRAMOVERVIEW HEAT, Inc. is a non-profit hospitality training program developed to prepare both those who are seeking to upgrade their skills for career advancement and promotion. The training and curriculum offered is developed in partnership with UNITE HERE Local #355 and participating employers. The training is customized for adult learners and is specific to the hospitality classifications recognized in the industry. CO URSE DESCRIPTIONS CULINARY & KITCHEN Steward Length: 140 hours (includes ServSafe instruction and certification) and successful completion of employability classes (4 hours) or 45 hours of Vocational English for Speakers of Other Languages (as needed). Prerequisites: Minimum age 18 years -old; ability to lift up -to 50 lbs. and work around cleaning supplies and chemicals. Banquet Hours: hi addition to completing class hours, students are required to work two banquet events before graduating. Learning Objectives: Students will learn how to clean and maintain kitchen areas and equipment, including deep fryers, boilers, grills, stoves and conventional ovens. They will also learn how to wash dishes, pots, pans and utensils and handle chemicals properly. Professional Cook Length: 420 hours (includes ServSafe instruction an certification) and successful completion of employability classes (4 hours) Prerequisites: Must be able to speak, read and write effectively in English, minimum age 18 years old; 6 months of prior experience Banquet Hours: In addition to completing class hours, students are required to work at two banquet events before graduating. Learning Objectives: Students will learn about kitchen equipment, ServSafe, line mechanics, plate and food presentation, hot and cold food production, and knife skills FOOD AND BEVERAGE Bus Person Length: 112 hours (includes ServSafe instruction and certification) and successful completion of employability classes (4 hours) Prerequisites: Minimum age 18 years old. Banquet Hours: In addition to completing class hours, students are required to work at two banquet events before graduating Learning Objectives: Students will learn about proper dining etiquette, proper service and sequence of service, how to clean and reset tables, the six -classic fold for napkins and proper table setting, take and serve drink orders, properly clear dishes and provide excellent customer service safety and health department regulations. Food Server Length: 152 hours (includes ServSafe instruction and certification) and successful completion of employability classes (4 hours) Prerequisites: Must be able to speak, read and write effectively in English; minimum age 21 years old; 6 months of prior experience as a Bus Person or successfully graduated from Bus Person training. Banquet Hours: In addition to completing class hours, students are required to work at two banquet events before graduating. Learning Objectives: Students will learn about suggestive selling techniques, dining room etiquette, proper service techniques, learn the six -classic fold for napkin's and proper table - setting, classic kitchen equipment, safety and health department regulations and providing excellent customer service. EMPLOYABILITY SI(ILLS Customer Service Length: 40 hours of Customer Service Training Learning Objectives: Learn methods to provide excellent customer service in food and beverage outlets to include making eye contact, greeting, the follow-up cycle, and being positive even in difficult situations Vocational English for Speakers of Other Languages VESOLI Length: 45 hours Vocational English Speakers of Other Languages (only as needed) Learning Objectives: Improve reading and writing skills and acquire Basic English skills to be able to communicate in the workplace Interviewin Skills kills Length: 8 hours Learning Objectives: Learn to efficiently complete a 10-year work history and application as well as career search and practicing the top questions and responses for an interview. Hospitality Employees Advancement & Training Center Budget CRA % Total Oct - Sept 2020 Expenses Personnel Expense 0 0% Executive Director (begin Sep-2019) 0% Director of Culinary Instruction 100% $50,000.00 Training Center Outreach Coordinator 100% $40,000.00 2nd instructor (2nd skill or apprentice instructor) 0% Neighborhood Canvasser 100% $20,000.00 Half time Office Administrator .5 FTE (Hourly) 100% $22,000.00 Payroll Taxes @.0765 50% $9,000.00 Benefits @ 500/mo per FTE 50% $7,000.00 Additional Health Insurance - family 75% $7,000.00 Work Comp 75% $600.00 Operational Expenses Indpendent Contractor(s) 0% Grant Writer 0% Instructor(s)/Curricula 0% Payroll Processing 0% Bank Fees 0% $0.00 Professional Services Accounting 50% $1,000.00 Website Developer/IT 0% Housekeeping Curriculum License/Train-trainer incl travel 0% Technical Support Contractor (SME) 0% Kitchen Steward/Cleaning Contractor 0% Occupancy Rent - Office Space (Grant) 100% Utilities (Grant) 100% Internet 0% Facilities Maintenance & Equipment 0% $0.00 Security 0% Secured Storage 0% Inspections/Permits 0% Post Office Box 0% Office Equipment and Supplies Printer/Copier 50% $1,000.00 Office Supplies 100% $500.00 Server/Network 0% Security Software 100% Computers/IT Network 50% $850.00 Softwa re 50% Postage 0% Telephone (Check Data Point) 25% $500.00 Furniture and equipment 50% $1,000.00 Training/Instructional Equipment Books/Test materials/Fees (ServSafe) 0% Consumables 0% Disposables 0% Housekeeping Equip/supplies 0% Perishables 100% $19,000.00 Projector/Display monitors -TV /laptop 100% Safety and Sanitation 50% $1,000.00 Secure Storage (student materials and equipment) 100% Small Equipment 100% $3,000.00 Smallwares 0% Student Knife Kits 100% $6,000.00 Student Uniforms 100% $4,500.00 Whiteboard 100% Travel/Mileage Airfare 0% Lodging 0% Mileage/Taxi/parking 100% $1,000.00 Per diem 0% Training & Organizational Development 0% Insurance General Liabiltiy 50% $1,200.00 D&O / Professional Liabiltiy 50% $600.00 Employee Dishonesty Bond (3-year Period) 50% $400.00 Dues & Memberships (IFEBP?) (Local Chambers/Rest Assn) 100% Advertising/Marketing/Outreach Graphic Design 100% $1,800.00 Outreach & Community Activities 100% $550.00 Graduation 0% Project Video 50% Annual Report & Audit 0% Legal Services 0% Depreciation 0% Contingency 50% $500.00 Total Projected Expenses $200,000.00