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HomeMy WebLinkAboutCRA-R-20-0030 Back-upBusiness Proposal Encouraging Dreamer's Breaking Barriers Allstars Detailing Services Prepared For The City of Miami CRA / SEOPW / OMNI / WEST GROVE CRA Prepared By Ijamyn Gray, Sr., Encouraging Dreamers Breaking Barriers, LLC 3515 Douglas Road Coconut Grove, FL 33133 Tel: 786.317.7729 ijamyngray62@gmail.com Submitted on July 20, 2020 W_ ENCOURAGINGOREAMER'S Table of Contents Statement of Confidentiality & Non-Disclosure.........................................................................................................3 Overview................................................................................................................................................................4 TheObjective......................................................................................................................................................4 TheOpportunity.................................................................................................................................................. 4 OurProposal.......................................................................................................................................................... 5 Approach& Methodology........................................................................................................................................5 Timelinefor Execution......................................................................................................................................... 6 InfrastructureRequest.........................................................................................................................................6 OPPOSITIONS....................................................................................................................................................... 7 QUALIFICATIONS.................................................................................................................................................. 7 CAREER OPPORTUNITIES...................................................................................................................................8 ServiceLevels & Costs........................................................................................................................................... 9 AdditionalInformation........................................................................................................................................... 10 Safety& Security Precautions...............................................................................................................................11 Conclusion........................................................................................................................................................... 14 AppendixA/ Enclosure.......................................................................................................................................... 15 APPENDIX B (ESTIMATED COST FOR TOTAL PROJECT)................................................................................. 16 kA W_ ENCOURAGINGOREAMER'S STATEMENT OF CONFIDENTIALITY & NON -DISCLOSURE This document contains proprietary and confidential information. All data submitted to City of Miami CRA'S SEOPW &OMNI is provided in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with EDBB All Star Detailing Services, LLC. The recipient of this document agrees to inform present and future employees of City of Miami CRA'S SEOPW &OMNI who view or have access to its content of its confidential nature. The recipient agrees to instruct each employee that they must not disclose any information concerning this document to others except to the extent that such matters are generally known to, and are available for use by, the public. The recipient also agrees not to duplicate or distribute or permit others to duplicate or distribute any material contained herein without EDBB All Star Detailing Services, LLC's written consent. EDBB All Star Detailing Services, LLC. retains all title, ownership and intellectual property rights to the material and trademarks contained herein, including all supporting documentation, files, marketing material, and multimedia. BY ACCEPTANCE OF THIS DOCUMENT, THE RECIPIENT AGREES TO BE BOUND BY THE AFOREMENTIONED STATEMENT. 3 ENC©URAGINGDREAMER'S ENCOURAGING DREAMERS BREAKING BARRIERS (EDBB) ALL STAR DETAILING SERVICES, LLC Proposal for Services OVERVIEW Encouraging Dreamers Breaking Barriers (EDBB) All Star Detailing Services, LLC is pleased to submit this proposal for services to support EDBB) All Star Detailing Services, LLC desires to build a relationship with The City of Miami SEOPW CRA & OMNI CRA; and work in conjunction with the City achieving its procurement goal with the proposal for a standard Vehicles Washing Project. This project will enhance the City of Miami owned fleet, cars and trucks and its employee's vehicles. (EDBB) All Star Detailing Services, LLC We understand the dynamics of the market that the City of Miami faces and recognize the unique opportunity to fulfill services requested. (EDBB) All Star Detailing Services, LLC believes there is an open market in its growth stage and that we are uniquely positioned to successfully obtain the opportunity to provide mobile detailing services to the largest sectors in the county. Having duly examined your previous RFP in 2017, City of Miami was seeking qualified businesses to fulfill service request for mobile car wash services. Our company is confident that our proposed services will effectively address your prerequisites and look forward to obtaining a 3-year contractual agreement with the possibility of a renewal to fulfill the need for mobile detailing services. The Objective (EDBB) All Star Detailing Services, LLC will be providing basic services and they are exterior vehicle washing, interior cleaning, pressure washing and waxing services. Although our intention of starting a car wash business is to offer only the above stated services, but we will not close our doors to diversification (additional services) To provide mobile vehicle cleaning services to Over 2000 city Vehicles City of Miami and SEOPW & OMNI CRA's fleet and employee's vehicles. (EDBB) All Star Detailing Services, LLC is supportive of the previous RFP from the CRA's and would like to extend services throughout The City of Miami. The need for job Creation and Training opportunities for second chance individuals. All hirees will be selected throughout all 5 districts of the City of Miami. The Opportunity Solve the City of Miami's previous RFP in reference to the lack of care to the proposed vehicles above. Provide 5% of earnings back to City of Miami, per request in previous RFP with other incentives. Providing opportunities to second chance individuals. All youth that would like to volunteer for community hours will receive a stipend. ENC©URAGINGDREAMER'S (EDBB) All Star Detailing Services, LLC will have the opportunity to empower, train and employ youth from 16 and up that reside or is returning to an underprivileged community within City of Miami at large. All hired through this project will earn between $12 - $15 per hour, plus incentives. (EDBB) All Star Detailing Services, LLC will provide a pay increase to all City of Miami residents, if employed. OUR PROPOSAL EDBB) All Star Detailing Services, LLC desires to build a relationship with The City of Miami SEOPW CRA & OMNI CRA; and work in conjunction with the City achieving its procurement goal with the proposal for a standard Vehicles Washing Project. This project will enhance the City of Miami owned fleet, cars and trucks and its employee's vehicles. (EDBB) All Star Detailing Services, LLC has been established since 2016 and the Owner, Mr. Ijamyn Gray has over twenty years of experience in the Car Wash and Auto Detailing industry. EDBB) All Star Detailing Services, LLC is proposing to: • Provide priority service to wash and clean all emergency vehicles (Police Officers) inside and outside. All serviced vehicles scheduled should not wait more than 30 minutes for service. 4AII vehicles will be washed at the shopping plaza withing the CRA redevelopment area. The fleet and other vehicles will be washed weekly. Vehicles that are in operating condition will be serviced. Car washing will be provided Monday thru Saturday from 7a.m. to 7p.m. There will be 10 teams of 4 Car Tech Specialist and one Car Tech Supervisor. Each team has the intention for washing up to 30 vehicles per day, if weather permits. Any team that completes more than the anticipated goal will receive an incentive at the end of the month. Our company will keep a detailed daily record of all vehicles detailed by fleet inventory numbers. Each report will verify the condition of the vehicle upon entering and after vehicle has been serviced. Inventory reports shall be submitted directly to the supervisor and manager. The procurement department shall receive a detailed daily report of the number of vehicles cleaned. The report will include the date serviced, license plate, condition of the vehicle prior to services (stains, internal and external damages), and services provided. The Department shall confirm with (EDBB) All Star Detailing Services, LLC the number of vehicles detailed. APPROACH & METHODOLOGY Our waterless car wash uses high lubricity sprays to polish and wash the vehicle's bodywork, while safely removing surface contaminants and leaves vehicles absolutely spotless. This process removes any light dirt, or, stains from the vehicle's surface. It works ideally for vehicles that don't have thick embedded caked dried mud or, dirt to clean. 6d LNCOURAGINGDHLAML H'S Through experience, we recommend our waterless car wash services for vehicles with light dirt. Our cleaning program focuses on our microfiber cleaning techniques. We use only microfiber towels to wipe vehicles because of high absorbency and softness, which helps to "lift" dirt away from the vehicle's paint to help ensure a scratch -free finish. We understand that proper use of waterless car wash products will not damage or scratch the vehicle's paint. We are committed to being eco-friendly, and for that reason, all our staff will perform waterless vehicle detailing services by default. Project Deliverables Following is a complete list of all project deliverables: Deliverable Description Training Neighbors & Neighbors, Inc. will be in control of the training process through the Employ Miami -Dade Program Talent Acquisitions Career Source South Florida will provide all hiring and training Equipment & (EDBB) All Star Detailing Services, LLC will provide its own supplies and company equipment to service all Supplies vehicles. Timeline for Execution This project is proposed to be launched and executed by August 1, 2020 Infrastructure Request Infrastructure Request. EDBB) All Star Detailing Services, LLC desires to build a relationship with The City of Miami SEOPW CRA & OMNI CRA; and work in conjunction with the City achieving its procurement goal with the proposal for a standard Vehicles Washing Project. This project will enhance the City of Miami owned fleet, cars and trucks and its employee's vehicles. (EDBB) All Star Detailing Services, LLC Occupy Space (EDBB) All Star Detailing Services, LLC is seeking any vacant properties owned by City Ongoing upon of Miami CRA's Omni & SEOPW. This will provide a standard location for the company to proposed operate and to service vehicles. There is a 10% incentive to the City based upon a ten- contract term year contract between (EDBB) All Start Detailing Services, LLC 6 ENC©URAGINGDREAMER'S (EDBB) All Star Detailing Services, LLC. Vehicles Wash Services Exterior Interior& Exterior Superior Full Detailing OPPOSITIONS Vehicle T Compact Cars, Cars Small & Large SUV's Light Pi Large Trucks and Fleet Vehicles We recognize the possible opposition effects that may affect the upcoming project Weather Inclement • During the event of unpleasant weather, there are procedures that will be implemented so that serviced vehicles are washed on schedule • If weather cannot be withstood, employees will be asked to return home or be notified before their scheduled work time if it is required for them to report to the worksite. • During light weather, work will be as scheduled with other duties as assigned. Since work is performed under a covered area, employees will perform spot cleaning or interior cleaning on all serviced vehicles. The spot detailed vehicles exterior will be cleaned next, if weather permits. QUALIFICATIONS Encouraging Dreamers Breaking Barriers (EDBB) All Star Detailing Services, LLC is continually proven to be an industry leader for high quality/guaranteed product/service in the following ways: Mobile and hand wash services require a smaller upfront investment in equipment, but ongoing labor costs must be considered. Self-service and automatic car washes require less labor, but upfront machinery and real estate costs can be high depending on demographic. All employees will attend training on the proper techniques to detail all vehicles and safety precautions before any work is performed on the vehicles. All employees will have an active driver's license. MVR reports will be checked periodically to ensure all license are active. EDBB All Star Detailing Services, LLC are committed to an eco-friendly, as all vehicle detailers do a waterless detailing by default. ENC©URAGINGDREAMER'S (EDBB) All Star Detailing Services, LLC is a company dedicated to providing community service, careers, training and financial literacy for our upcoming youth and adults with full-time employment for self-sufficiency. Fostering a teamwork environment with a strong emphasis on customer and superior -service. CAREER OPPORTUNITIES Job Title Car Tech Specialist (9 employees) Car Tech Supervisor (One employee) Job Descriptions • Clean vehicles interiors and exteriors in compliance standards and customers request. • Operate buffers. Steamers, hoses, vacuums, and other equipment to meet service expectations • Use proper cleaning, protective and restorative agents to maintain and enhance the appearance of vehicles • Perform inspections and keep complete, accurate records of the vehicle's condition • Move and park vehicles, deliver vehicles to correct locations, owners or drivers • Manages inventory and request for re- ordering of supplies • Respond to customer's inquiries and fulfill requests • Supervises and coordinates activities of workers engaged in washing and polishing vehicles • Conduct on -going training on proper detailing techniques • Manages inventory supplies, such as detergents, brushes, and tire -blacking compound. • Quotes prices to customers desiring such services as automobile waxing and polishing. • Accepts payment and makes change. • Supervises personnel engaged in polishing and washing automobiles or parts of vehicles not washed by automatic mechanism. • Inspects equipment for wear and arranges for repair or replacement as necessary. 8 ENCOURAGINGDREAMER'S Car Tech Manager (One employee) SERVICE LEVELS & COSTS • Resolves customer complaints. • Keeps records of daily receipts, employee time and wage data, and supplies used. • Participate in washing, polishing, and performance of other services • Responsible for all company electronic devices, vehicle keys and the safety up keep • Ensure car wash is of quality standards • Manages overall vehicle flow and production in car wash operation and ensure car wash compliance with government standards • Resolves customer complaints. • Conduct safety trainings and meetings and perform opening and closing duties • Conduct on -going training on proper detailing techniques • Arrange all travel plans between employees and worksite • Maintain car wash equipment • Manage inventory of chemical towels and other supplies • Manage and maintain employee timecard to ensure accurate payroll • Maintain accurate records and reporting to achieve profitable goals • Perform essential duties and responsibilities for all car wash employees • Participate in washing, polishing, and performance of other services Exterior or Interior Detailing ONLY.- Exterior only: Hand wash including windows, rims and tire dressing. Interior only: Full -vacuum carpet, windows, doors, dashboard, and console. Cars: $10 Crossovers/Small SUV's/Light Pickups: $12.00 Large SUV's/Large Pickups: $15.00 9 ENC©URAGINGDREAMER'S Vans & Minivans: $20.00 Full Interior & Exterior Detail: Exterior hand wash including windows, rims and tire dressing plus interior full -vacuum carpet, windows, door jambs, dashboard, and console. Cars: $20.00 Crossovers/Small SUV's/Light Pickups: $25.00 Large SUV's/Large Pickups: $30.00 Vans & Minivans: $40.00 ADDITIONAL INFORMATION Car Wash Stations: Stations will be comprised of one (1) portable cart for every five (5) parking spaces being provided for waterless car washing services. Each portable cart will consist of the following supplies: waterless car wash solution, microfiber cloths, glass cleaner, tire and wheel dressing, rim cleaner, leather and vinyl interior balm/cleaner, Camauba Spray Wax, air freshener, and three (3) vacuum cleaners for every ten (10) parking spaces. Any run-off will be addressed by our use of water containment mats. The water containment mats enable us to wash vehicles anywhere and comply with EPA regulations. About 65% of the wash water ends up in the mat, the remaining water is evaporated while drying the vehicles. Water Consumption: Approximately one (1) gallon of water may be used per vehicle. If water is used, we will use water containment mats to aide in preventing still water build-up. Electrical Consumption: We will use a power invertor in order to provide power to our equipment, when necessary. Chemicals: We use 3D High Definition Car Products. We use Green Waterless Car Wash by 3D which requires no dilution it is "green certified" and biodegradable. Regulatory Permits/ Compliance: We have researched local, county, state laws, and federal regulations regarding this service, and to our knowledge, there are no permits required outside of adherence to OSHA requirements. We routinely conduct research on all laws, and regulations pertaining to car washing services to ensure we remain knowledgeable and up-to-date on information pertaining to this industry. Customer Drop-off /Checkout Process/Customer Service/Communications: We are in the process of obtaining/creating a downloadable application for our car wash services. This application will allow our customers to sign up with basic details to get their cars washed at their convenience. They will have the ability to login using Email or Facebook. He or she will be required spend a few moments signing up by ENC©URAGINGDREAMER'S entering basic information about their vehicle, requested service, and payment details. A wash request is sent to the detailer. Once acknowledgment of the request is received by the detailer; he or she will be able to approve/decline wash request. A random detailer will be assigned to the vehicle by the supervisor. Customers will have the ability schedule future car washes, give reviews, and ratings on the services received by his or her detailers. Upon completion of the service, our detailer(s) will contact customers via telephone, text, and/or email to inform them of completion. A log is generated which identifies, time vehicle was dropped off, detailer who serviced vehicle, service requested, payment method, and additional notes. This app will be downloadable for free. Customers will also have the ability to confirm the booking, and pay detailers using the application with debit/credit cards. SAFETY & SECURITY PRECAUTIONS We employ/implement the following safety precautions to eliminate or significantly reduce injuries: • Never stand in front of the car when guiding it onto the conveyor, or once it's moving. • Be sure the vehicle is fully stopped, the transmission is in "park or neutral," and the parking brake is engaged before allowing anyone to get out of the vehicle. • Car wash employees should never drive a vehicle with a door open or with their leg or foot outside the vehicle. • When exiting the tunnel, make sure the area is clear and proceed slowly. ASSAULTS Actions that should be implemented to prevent assaults and robberies may include: • Providing adequate lighting both inside and outside the premises. • Installing security surveillance cameras. • Posting signs notifying the public that limited cash is kept on the premises. • Implementing a Preventing Violence in the Workplace program. SLIPS AND FALLS • Good housekeeping is essential to a safe workplace and may result in fewer accidents and reduced fire hazards. it ENC©URAGINGDREAMER'S • Remove tools, materials or other objects lying on floors, driveways, and work areas. • Clean up all spills such as oil, detergent, wax, etc. • Drain trenches must be kept clean. to minimize the amount of excess water on the floor. Employees should wear slip -resistant shoes. • Employees should receive training in correct ladder selection, inspection and safe use. SECURITY Our employees will undergo a full criminal background check at our company's expense prior to being employed. VEHICLE SECURITY Vehicles are only driven by the On -site Supervisor. The On -site Supervisor is responsible for inventory of vehicles, and possession of keys. Electrical Hazards To reduce the possibility of severe injury or death from electrical shock, employees should not conduct any repairs unless they are qualified and authorized by the company. Lockout/tag out procedures should be followed when servicing or maintaining equipment. The following precautions should be followed when using portable/powered tools: • Ensure all electrical tools have double insulation. Do not use a tool that does not have a ground prong. • Install "point -of -use" ground fault interrupter (GFI) electrical receptacles for use in all tunnel and bay areas. • Do not use tools or extension cords that have splices or exposed wires. • Do not handle or operate electrical equipment when hands are wet or when standing on wet floors. CHEMICAL HAZARDS Caution should be exercised in handling all chemical products. Some car wash chemicals are caustic and should not come in direct contact with bare skin or eyes. Read caution labels on any chemical products. EN ENC©URAGINGDREAMER'S Read and understand the MSDS (Material Safety Data Sheet) for each chemical product used. These sheets provide important information regarding safe use, personal protective equipment, storage and first aid. Follow the company hazard communication program. STRAINS • When performing manual lifting tasks, obtain solid footing. Stand close, bend your knees and keep your back straight. Lift straight up, push with your legs. • Hold the load close to your body. Avoid twisting or turning your body while lifting or carrying a load. Turn feet to change body position. • If the object is too heavy for you, get someone to help you. • Use proper material handling aids such as hand trucks, carts, etc. • When pushing a car manually, always get help. • Consider using a power pusher. VEHICULAR TRAFFIC TIPS Post and enforce speed restrictions on the property to reduce accident probability. Drive -on and drive -off employees should have a valid driver's license with appropriate training. 13 ENCOURAGINGDREAMER'S CONCLUSION EDBB) All Star Detailing Services, LLC desires to build a relationship with The City of Miami SEOPW CRA & OMNI CRA; and work in conjunction with the City achieving its procurement goal with the proposal for a standard Vehicles Washing Project. This project will enhance the City of Miami owned fleet, cars and trucks and its employee's vehicles. (EDBB) All Star Detailing Services, LLC takes pride in caring for our employees, our customers, our shareholders and our environment. We hire dedicated employees who have similar values. We are a customer -first establishment and we provide all of our employees the opportunity to build everlasting careers. (EDBB) All Star Detailing Services created a working environment where employees can perform their best and strive to achieve his or her personal goals. Because of our detailed training and safety program, (EDBB) All Star Services invests in their employees for higher achievement, and career advancement. We are confident that we can meet the challenges ahead and stand ready to partner with you in delivering an effective, employee invested, and customer first solution. Thank you for your consideration, Mr. Ijamyn Gray Owner (EDBB) All Star Detailing Services Encouraging Dreamers Breaking Barriers (EDBB, Inc.) The Youth Escape Annual Budget Revenue City of Miami $100,000 CRA $50,000 Car Wash (Police) Revenue Total Revenue $150,000 Expenses Contract Manager $21,250 Supervisor $18,750 Employees/Trainees $49,200 Fringe Benefits $8,922 Workers Compensation $3,500 Trainee Support & Development Uniforms $1,500 Storage $2,795 Supplies $5,500 Auto $1,750 Equipment $5,770 Repair & Maintenance $1,500 Insurance $4,563 Administration/Auditing $25,000 Total Expenses $150,000