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HomeMy WebLinkAboutExhibit AMYTH I CST" Proposal Agreement #126132 with SOW Exhibits for City of Miami, Florida Nov 8th, 2021 Submitted To: Otto Contreras Deputy CIO OContreras@miamigov.com Submitted by: Mythics, Inc. 4525 Main street, Ste. 1500, Virginia Beach, VA 23462 CAGE: 1TA34 1 DUNS: 013358002 Deonte J. Watters, CCMAP Vice President of Contracts Voice: (404) 229-7896 consultingcontracts@mythics. com "This Agreement includes data that shall not be disclosed outside City of Miami and shall not be duplicated, used, or disclosed -- in whole or in part -- for any purpose other than to evaluate this Agreement. If, however, a contract is awarded to this offeror as a result of-- or in connection with -- the submission of this data, City of Miami shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit City of /Ahami 's right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in all pages herein. " Mythics has made every reasonable attempt to ensure that the information contained within this proposal is accurate, current, and properly sets forth the requirements as have been determined at the time of submission. The parties acknowledge and agree that the other party assumes no responsibility for errors that may be contained in or for misinterpretations that readers may infer from this document. -:1 d' MYTHICS" A Mythics Emergent Group Company 1. EXHIBITS & PRICING TABLE SUMMARY ExhibitsEstimated Travel* Pricing Exhibit A: ERP / HCM Services SOW $868,665.00 >,< $12,901,017.00 Exhibit B: EPM 1 Services SOW $1,311,454.00 Exhibit C: EPM 2 Services SOW $638,309.00 Exhibit D: Data Retention Services SOW $248,240.00 Exhibit E: Change Management Services SOW $2,376,801.00 Exhibit F: Day Two Services SOW (T&M) $1,329,940.00 * Travel costs will be billed at actual rate Pricing Notes: Exhibits A — E are Firm Fixed Price (FFP) with specified conditions for changes or additional fees, however Exhibit F is Time and Materials (T&M). Pricing and other terms set forth in this Proposal Agreement shall expire on Dec 24th 2021. The offer of pricing and other terms set forth shall become effective and binding on Mythics and City of Miami only upon the execution of this Proposal Agreement submitted in conjunction with financing documents and a valid acceptable order. 2. DEFINITIONS The following definitions apply throughout this entire Proposal Agreement, including all SOW Exhibits; additional definitions may be included within each SOW Exhibit. "Client/Customer" is City of Miami, also referred to as `You/Your" "Mythics/Mythics, Inc." is Prime Contractor for this Agreement "Team Mythics/Mythics Team" is Prime Contractor Mythics with, by or through its Subcontractor Oracle, Inc. "You/Your" is City of Miami, also referred to as "Client/Customer" 3. TERMS AND CONDITIONS The services and deliverables described in Mythics Proposal Agreement 9126132 are offered pursuant to the terms and conditions of Mythics' US Communities Contract No.: 180233-002, and the terms and conditions of the Mythics Proposal Agreement 9126132 with SOW Exhibits which the parties agree shall supersede conflicting terms and condition of the Customer order. Ordering Instructions: Please include the above statement on valid orders. (Continued) © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Mai Street, Site 1500, Virginia Be..,, VA 23462 1 757.412.4362 (0) 1 757.412.1060 (F) Iuuuuuu. r ythics.co r Use of data con,tain,ed or, this page is subject to the restriction, or, the —per page of this document. -:1 d' MYTHICS" A Mythics Emergent Group Company 4. ADDITIONAL TERMS AND CONDITIONS You and Team Mythics expressly agree that Your order and this Proposal Agreement with SOW Exhibits are governed by these Additional Terms and Conditions. i. Acceptance of Deliverables Upon completion of any deliverable set forth in any SOW Exhibit to this Agreement, the Mythics Team via its Subcontractor Oracle shall provide a copy thereof to You. At such time, if You request, Oracle will demonstrate to You that the deliverable conforms to the description specified for such deliverable in the corresponding Exhibit. You will be responsible for any additional review and testing of such deliverable in accordance with any mutually agreed test scripts as may be included in the corresponding project management plan. If the deliverable does not conform with the description for such deliverable specified in the Exhibit and/or any such test scripts, You shall have three (3) business days after Oracle's submission of the deliverable ("acceptance period") to give Oracle written notice which shall specify the deficiencies in detail. Oracle shall use reasonable efforts to promptly cure any such deficiencies. After completing such cure, Oracle shall resubmit the deliverable for Your review and testing as set forth above. Upon accepting any deliverable submitted by Oracle, You shall provide Oracle with written acceptance of such deliverable. If You fail to provide written notice of any deficiencies within the acceptance period, as provided above, such deliverable shall be deemed accepted at the end of the acceptance period. Payment will be invoiced and due upon acceptance. ii. Change Control Process Any request for any change in services herein must be in writing; this includes requests for changes in project plans, scope, specifications, schedule, designs, requirements, service deliverables, software environment, hardware environment or any other aspect of your order. The Mythics Team shall not be obligated to perform tasks related to changes in time, scope, cost, or contractual obligations until You, Oracle and Contractor Mythics agree in writing to the proposed change in an amendment. iii. Project Management City of Miami agrees to designate a project manager who shall be responsible for coordinating its activities under each Exhibit hereunder. Mythics and Oracle will also designate their own respective project managers corresponding to each Exhibit. City of Miami, Mythics and Oracle shall direct all inquiries concerning the Services to the other party's project manager. Each City of Miami project manager shall have the authority to approve Services on behalf of the City. Oracle's project manager shall have the sole right to exercise direct control and supervision over the work assignments of Oracle resources. iv. Personal Information To the extent You provide personal information as part of the Mythics Team's provision of Services under any of the SOW Exhibits herein, the Parties will comply with the applicable version of the Oracle Data Processing Agreement for Oracle Services. The version of the Data Processing Agreement applicable is available at hops://www.oracle.com/cop2orate/contracts/cloud- services/contracts.html#data-processing is incorporated herein by reference. V. Services Privacy/Services Security In performing the Services herein the Parties will comply with the (a) Oracle Services Privacy Policy available at hops://www.oracle.com/legal/privacy/services-]2rivacy-bolicy.html and (b) Oracle © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Mai Street, Site 1500, Virginia Be..,, VA 23462 1 757.412.4362 (0) 1 757.412.1060 (F) Iuuuuuu. r ythics.co r Use of data con,tain,ed or, this page is subject to the restriction, or, the —per page of this document. _:1 ' MYTHICS" A Mythics Emergent Group Company Consulting & Advanced Customer Services Security Practices available at https://www.oracle.com/cop2orate/contracts/consultin //policies.html Both documents are incorporated herein by reference. Please note: Oracle may update such policy and practices to reflect changes in, among other things, laws, regulations, rules, technology, and industry practices. Such updates will not materially reduce the level of performance, functionality, security, or availability of the Services. You agree to restrict the Mythics Team access, and for avoidance of doubt expressly Oracle's access, to any content or information that imposes privacy, security or regulatory obligations greater than those specified in this Agreement. vi. Export Export laws and regulations of the United States and any other relevant local export laws and regulations apply to the programs and hardware (including any integrated software and operating system(s)). You agree that such export laws govern your use of the programs (including technical data), hardware (including any integrated software and operating system(s)) and any services deliverables provided under this order, and you agree to comply with all such export laws and regulations (including "deemed export" and "deemed re-export" regulations). You agree that no data, information, program, hardware (including any integrated software and operating system(s)) and/or materials resulting from services (or direct product thereof) will be exported, directly or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation, or development of missile technology. vii. Access to Other Vendor's Products. If, while performing Services herein, the Mythics Team requires access to other vendor's products that are part of your system, You will be responsible for acquiring all such products and the appropriate license rights necessary for the Mythics Team to access such products on Your behalf. viii. Rights Granted / Restrictions. Upon payment, and subject to the terms of this Agreement, You have the non-exclusive, non -assignable, royalty free, perpetual (but only in the case of deliverables for an on premise license), worldwide (subject to any applicable restrictions under US export laws), limited right to access and use, for Your internal business operations, the services that You ordered under this order and anything developed by Oracle or Mythics and delivered to You hereunder ("services and deliverables"). You may allow Your agents and contractors to use the services and deliverables for this purpose and You are responsible for their compliance with this order in such use. Oracle or its licensors retain all ownership and intellectual property rights to the services and deliverables, including derivative works thereof. You do not acquire any right or license to use, or allow Your Users in the case of a managed/hosted environment, to use, any service or deliverable in excess of the scope (including but not limited to the specified service environment) or duration of the services and deliverables ordered hereunder. The services and deliverables may be related to Your license to use products owned or distributed by Oracle which You acquire under a separate order, and in those cases the separate end user agreement/s referenced in that order shall govern Your use of such products. ix. Force Maj cure. Neither of us shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; pandemic; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. We both will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than thirty (30) days, either of us may cancel unperformed services upon written notice. This section does not excuse either part 's obli ation to take reasonable steps to follow its normal disaster recovery procedures or © 2020 pythics, Inc., -A Mythics Emergent Group Company 4525 Main Street, Site 1500, Virginia Beach, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I W-Mythics—cm Use of data contained or, this page is subject to the restriction, or, the cover page of this document. V-A MYTHICS" A Mythic Emergent Group Company your obligation to pay for services provided. X. Client Reference. Mythics may refer to Client (by name) as a Mythics consulting client of the ordered services in Mythics sales presentations, marketing vehicles, and activities. Xi. Order of Precedence. This Proposal Agreement and the SOW Exhibits shall govern the delivery of the Services and shall take precedence over conflicting customer order level terms. 4. SIGNATURES IN WITNESS WHEREOF, the parties have caused this Agreement to be executed and do each hereby warrant and represent that their respective signatory whose signature appears below has been and is on the date of this Agreement duly authorized by all necessary and appropriate legal action to commit the organization he represents to the terms and conditions herein. MYTHICS INC Deonte J. Watters, CCMAP I ' Vice President of Contracts 11 /8/2021 Date Signature: CITY OF MIAMI, A MUNICIPAL CORPORATION OF FLORIDA Arthur Noriega V City Manager Date Signature: Todd B. Hannon Citv Clerk Date Signature: Victoria Mendez City Attorney Date Signature: Ann -Marie Sharpe Director Risk Management Date Signature: © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Mai Street, Site 1500, Virginia Be..,, VA 23462 1 757.412.4362 (0) 1 757.412.1060 (F) I Use of data oor,tair,ed or, this page is subject to the restriction or, the —per page of this d—urr,er,t. MYTH 10 ST- EXHIBITA ERP/HCM SERVICES FIRM FIXED PRICE STATEMENT OF WORK MYTHICS'" A Mythic. Emergent Group Company Pagel of66 Use of d1ta containetl 11 this page is subject to the restriction on the cover page of this tlocu ment. MYTHICS'" A Mythics Emergent Group Company Services Reference Fees Estimated Iota, Fees and Expenses Estirr,ated Expenses Fixed Price Services Exhibit A $ 12,901,017.00 $868,665.60 $13,769,682.60 Tota,Feas and Esti_.tad $13,769,678.60 Expa 1. Description of Services and Dalivara bias. A. Exhibit Definitions. In addition to the Agreement Definitions the following definitions apply to this Exhibit A. i. Cloud is a general term meaning the delivery of hosted services over the internet. ii. ,Cloud Updates shall mean product releases of the Oracle Cloud Services. iii. Configure and Configuration shall mean the setup of the Oracle Cloud Application using the Standard Functionality provided with the Oracle Cloud Services release planned for GoLive. iv. Conversion shall mean the data conversions set forth herein and subject to the complexity definitions set forth herein. v. Coun ntrie or Ctry shall mean the countries set forth in Section 1.D.v (cau ntryAssu m ptions). vi. Custom Reports shall mean the customer reports herein below and modifications to Standard Reports and are subjectto the complexity definitions herein. vii. Delivera ble means the discrete output(s) of either Mythics Team members or the City of Miami as specified in the Deliverable Name columnherein. viii. , ERP shall mean Enterprise Resource Planning. ix. Existing Process shall mean City of Miami's legacy business processes prior to the onset of the project services herein. x. End-t,End Process shall mean City of Miami's adapted business processes, including To -Be Processes and related processes outside of the Oracle Cloud Applications. Gxi. ,oba. Design shall mean the part ofthe Services when (i) the To -Be Process and Oracle Cloud Ap plications are designed and harmonizedto createtheGlobal Template (if applicable), (ii) the strategy for Conversions, Integrations, Reports, training, and communications are developed; and (iii) the sequence and grouping of Countries regions are confirmed. Global Design may be referred to as Enterprise Design if the Services are for a single Country. xii. Vlobal Template shall mean the globally consistent To -Be Process, Configurations, Conversions, Integrations, and Reports that all Countries/regions/business units will adaptto. P.ge2of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" � A Mythics Emergent Group Company xiii. Go Live is complete when each of the Deliverables identified as 11 production in the Deliverables Section herein has been acceptedpursuant T to Mythics Proposal Agreement#126132, Additional Terms and Conditions Section 4.i. Acceptance of Deliverables. HCMshallmean Human Capital Management xv. Integrations shall mean the data integrations set forth hereunder (integrations) and subject to the complexity definitions set forth hereunder. xvi. Ongoing Support Model shall mean the model(assetforth in the Ongoing Support Model Deliverable described below) under which City of Miami will support the Oracle Cloud Applications followingthe Post Go Live Assistance Period. xvii. Oracle Cloud Application`s) shall mean the in scope Oracle software application modules) to be implemented based on the Oracle Cloud Services as listed below. xviii. Oracle Cloud Operations shallmean the Oracle organization in charge of operatingthe subscribed Oracle Cloud Services. xix. Oracle Cloud S—i—s shall mean the Oracle hosted Cloud offering separate subscribed by City of Miami for the Oracle Cloud Application. xx. Oracle Modern Best Practices shall mean a collection of business processes that are predefined by Oracle and are designed to map to certain portions of the Standard Functionality contained in the respective Oracle Cloud Application. xxi. Oracle True Cloud Method+ and TCM+ shall mean the Oracle Cloud delivery approach (i.e., methods, Deliverables) that underpins the execution of Cloud projects. xxii. Post Go Live Assistance shall mean assistance provided by Oracle during the Post GoLiveAssistance PeriodtosupporttheOracle Cloud Applications and facilitate City ofMiami stransitiontothe Ongoing SupportModel. xxiii. Post Go Live Assistance Period shall mean the period beginning upon Go Live and ending aftersixty (60) business days for Payroll and twenty (20) business days for everything else. l� /+ l� xxiv. (Reports shall mean the Standard Reportsandthecustom Reports. /+ xxv. Solution or "s lutio , as used in this exhibit, shall mean the Oracle Cloud Applications and the Configurations,Reports,Canversions, and Integration — specified in this exhibita nd isnotintendedto bind Oracleto solve any product r onelated issuesorproblems. xxvi. "Standard Functiality shall mean the standard functionality ofthe Oracle Cloud A(p plications asset forth in the releva ntprod uctd ocu mentation. xxvii. Standard Reports shall mean the unmodified reports available in Standard Fu nctio n a lityofthe Oracle Cloud Applications. xxviii. ,Be P—aass shall mean City of Miami s adapted business processes within the Oracle Cloud Ap plications following Go Live. xxix. Validation" or Validate" shall meanatest ortesting toconfirmtthatthe OraPl-ge3of66 Cloud Applicationsare performingin accordancewiththeGlobal I emplate. Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS"" A Mythlcs Emergent Group Company B. Ciouc Appiicatioms and Scope of Services. Oracle CloudApplications. Using Oracle TCM+ and as further set forth in this Exhibit A, Team Mythics will implement Standard Functionality for the following Oracle Cloud Applications, modules and processes. Pitt a r ERP ERP I'.1 7N IM 7N ERP Application Fin.noi.l. Fln.noi.l. Financ,.ls Mod�te(s) Pro General Ledger ("GL") Assets Capture Trans..tin—, Close Accounting Period, Manage Financial Reporting and Analysis, Intercompany Balancing for Journals, Budgetary Control.nd Encu m bran..Accou.ling (BCEA)Acquire Assets,Reoogni...ndRegister,AssignAmorti.ation, De -recognition and Disposal, Manage Leases, Asset Books, Intagrationfor Accounts Payableand Project Costing,Project Costing —A...— Tracking Asset, Loc.tionandAssignments,M.n.gingAssetFin.nci.l and Reporting Attributes, Depreciating Assets, Recording Accounting Entries for Depreciation, Reolassifioation,and Transfer,TransferringT.GL, R.—ding Retirements and R.i.—tements,Reoording ofAssets p—GASB-34regulations Create& Manage Tran... tions,Send ln oices,Address Billing Issue , Process Payments, Manage Adjustments, Post Receivables Activities, Schedule Receivables Close, Receivables TaxCalculatio n, PrepareTransaotionTax Reports, Taxes,TaxJurisdiction,T..St.tus,T.x R.tes,T.x Rules Cash Management Pay. bles Expenses R.�i.—Acti�ities,B.nkV.lid.tion, Initi.telnterb.nk Activities, Manage End of Period Positions, Bank Statement Analysis Report, Bank Statement Report, Cashto General Ledger Reconciliation Report, Cash in TransitRe part, CashinTr, nsitRep art Data Made,,B.nk Account St—rn.ntlmportFormats,Bank,andBank Accounts,Appr— Bank Transfers,Appr—Ad-hoc Payments, A—rr.tic Reoonoiliation of Bank Statements, Manual Reconciliation of Bank Statements, Create Ban kState rr—Transactions. Reo.ive,ImportandPro....Invoioes,In oicelm.ging, In—i—Approval, Audit ooes,Appro eln oice , R... rdAccountingforin cite ,PrepareandRecord P.yments, Process Payment Files, Positive Pay, R... — AccountingforPay ments,Analy,e Accounts Payable Bala noes, Manage Accounts Payabi.Dlsputes,Closa Payable Period Manage Expense Items, Manage Expense Reports; Create, Modify, Withdraw and Delete Expense Reports; Cre.t.ExpenseReport.UsingE... J.mpl.te,View Expen..Reports,ViewP.yments,M...g.CreditC.rd Tr. n... tions..dM...g.E.pense ItemsB.sedon these Tr. n s a ctions, Review Expense Reports Submitted f—Approval;Approva, Reject, Reassign orR.q u e stfor Morelnforno tion,Del egat. .ndTr. nsf.rE.pense Re p art Ap p ro vals P.ge4 of66 Use of data contained on this page is subject to the restriction on the cover page of this document. 1A MYTHICS'" A Mythics Emergent Group Company Pill— Application Modwe(s) Pro-e=ses Manage Procurement Catalog, SupplierMaintenance. Purchasing & Self Manage P,.ncho,.is, Manage Req,.isitions, Manage ERPProcurement Service Procurement P,.rchase Orders, Manage Agreements, Manage P,.rchasingDocumentApprovals,ManageReceiving Manage Supplier Contract Policy and Standards, Create Supplier Contract, ApprovaSuppliar Contract,Monitor Supplier Contract,Amend Supplier Contract,Close Supplier Contract„Approve Clausa,Approva Terms Te m plate,ApproveContract, Routecontractthrough approvalhiararchyb asa donprasat rulas,Manag. ERPProcurement Procurem— Contvaots Coni—Deliverables,Initi—CreationofAssociated P,.rchase Order or Agreement, Track P,.rohasing Activity,Editcontvactdetails: Edit/Add Term sand Conditions, Review Contract Deviations, Validate Contract,Sub mitfor Approval, Suppliar Contractor Lines Completed, ExpiredorTerm nated,CloseLi. , Close Contract Create N e g otiatio n, Ca pture Su p pi i er Res po nse, ERPProc cement S.—mg Manage Negotiation Lifecycle, E—iu—Negotiation, Amend Negotiation, Approve Award, Award Negotiation Supplier Registration, Respond to Negotiations, Vie w ERP Procurement Supplier Portal Receipts, Create Invoices, View Invoice Payments, Create Initiatives, Respond toQuestionnaires, Review Questionnaire Responses, E—w.te Qualification and Cancel Supplier Qualifications, Manage SAssessment, up plier Qualification ERPProcurement Suppliers, Supplier Self Registration and Man age ment Adminisiration, Supplier Registration Approvals, Supplier ProfileChange Request Approvals, Supplier E„al,.ation Project Cost Control, Initiate Project, PlanProjeot,E.reouteProject,Conirol Portfolio Project Costing, Project Project, Manage Proj—Cost, Invoice Project, Manage ERPProject Management Contract Billing, Grants Proj.—Budgeis,ManageProjectFinancials,Manage Management Grants andAwards Add Perso , Manage Personal Information, Manage Employ m ent I nfor m atio n, Pro moteWorker,Transfer andTerm�nateWorker,Ma�ntainWorkerDireotories, ManageChecklist,Mana ge Docu mentsof Record, Analyze Workforce Development, Evaluate Workforce HCMOracle Cloud Global Human Resources Deployment, Performance, Workforce Modeling, Human Resources ("HR") and On -Boarding PositionManagement,HiretoTermination,Employee Self-service,Mana garsaif-Serv,ce,M ana gasalary, Manage Workforce Structure (Locations, Departments, Grades, Grade Ladders,�obs, Positions). Pre -Hire Workflow, New Hire Workflow, E-Offer ManageBenefitsPlans,ProgramsandEvents,Maintain Oracle Cloud Ben.fi—Enrollm— san d Elect B ene fits M ana ge B ene fit HCM Benefits Human Resources Eligibility, Manage Life Event Definition, Manage Benefit Processing R,.les PageSof66 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS'" A Mythic. Emergent Group Company Manage Absence Programs and Plans, Manage Abs.... EligibilityandGroups, Manage Absence Oracle Cloud HCMHuman Absence Management oalcul ation rules, Manage Absence Approvals, R WorkforceM... gement, Leay.ofAbsence,M... ga Ab....... Manage Worker Sohedules C'. ...d maintain payroll element., create and maintain costing configurations, maintain banks, Mai ntain Perso nal Pa yroll Inform anon suchasPayment M.in od., El. m. ntEntri e., Co nnr m Payroll Rea di n..., Oracle Cloud HCMHuman U.S. Payroii Calcwat., Vand.t. and gala,,. Payroll, Calowate R..ouro.. Payment Distribution., Di.tribut. Payroll Payments, Calculate Cost Distributions, Distribute Payroll Accounting Inform atio n, mana ge payroll transactions, Maintainthird partypayments, Pa Yroll R.porti,g. Cloud U..r Management, R.qui.ition M... gement, HCMOracle R.... iting Human R..our Candidat. Souromg, Candidat. Management M... g. B... Pay,M... g.Indi�idu.1Comp.... tion, O'.ol.Cloud Allocate Budget., Comp.n..t.Workforce,Admi. i.t.r HCM Co m pensation Human Resources Workforce Compensation, Configure and Maintain Total Comp.nsation Manage Job and Person Profit.., D.fin. Worker Performance document templates, define rating m od.l., Evaluat. Works Performs , Analyze Cloudn HCM Management Workforce Deployment Performance.,, Manage HumaRe.oR...­­Taient H um.. Individ ual Develop ment Pla n, Manage Performance Improv.ment Pl.n, Pl.. Succe..,on , S...... ,on Planning it. Services Overview Team Mythics will perform the following Services. a. Performproject management, governance and deployment activities for the Oracle Cloud Applications as specified in Section C. iii below. b. Design To -Be Processes that align to the Oracle Cloud Applications. C. Configure and Validate the Oracle Cloud Applications as specified in Section C.iii. below. d. Design the Conversion strategy and load data as specified in Section C.iii below forthe Oracle Cloud Applications. The only data being converted will come from the City of Miami's legacy EBS system. PLEASE NOTE: City of Miami is responsible for the cleaning of extracted data, not Team Mythiics. e. Design the Integration Strategy and integrate the Oracle Cloud Applications with City of Miami's systems as specified below for the Integrations. C. Project Approach and TCM+ Stag-Ove ie pp The Serviceswii l lbe provid ad using Oracle TCM+, which includ esfive(5) stages. Mobilize, Design, Localize& Validate,G.Live, and Optimize &Innovate asspecified inthetable in Section C.ii below. The specific role of each party is set forth in Section C.iii. Page 6, 66 Use of data contained on this page i. subject to the restriction on the cover page of this document. MYTHICS'" A Mythics Emergent Group Company Project Timeline. The Services specified herein are anticipated to be delivered beginning on or about December 2021 and be completed on or about December 2023. 11. TCM+ Stage Overview TCM+ Stage Stage 0--i— The purpose ofthis s t age isto r a m p u pthe projecttea m, stablishthetea m c,Itu,e, —d —fir deli,ary expectations. During this s t age, th etea m will c olla borateto defin a how we will govern the project. This includes: • Identifying the tea m ma tes e m powered to ma ke decisions • Agreeing on a cadence in which we monitor and report progress MOBILIZE• Com municating the oh. nge co ntrol prooess • Cam muni..ti.g the Deliver. ble Acoepta n c e Fr a m e w o r k D e l i v e r a b le • Drafting and confirming the Project Plan Deliverable This sta ge is al so us e d t o p Ian t h e G l o b a l D e s i g n w o r k s h o p o bj ect i v es, sc h e d u l e, p a rti c i p a n ts, and logistics. Thisstageisdedicatedtovalidatingscopeacrosstheprojectand identifyingany necessary scope c h..ge.(.ubje.tt.Cha nge Control Pr o oe ss found in the Proposal Agreement Additionai Terms and Conditions (4.ii) . The team will coordinate a series of workshopsto: • Discuss the To -Be Pro—, • Di—.— Configuration o fthe O rac le Cloud Applications • Re viewth e Glo b.iTe m plate with Cou n try/region/busi n e ssunit r esou rcesan d identify DESIGNwhere Countr / /business unit ay be r localizations m I, statutor y region required (e.g. le ga y, or tax requirements), if applicable Theseworkshopsare referredto as processplaybackl (PP1 )and a re..ppartedby. prototype ( P1 ). The tech n ologyteam ma tes will workto defin a the Data Conversion Strategy Deliverableand the Integr,tio n Strategy Deli, era ble. As part ofthe,etwn Deliver. bles, the In tegr.ti.. and Conversion inventories will be finalized. Page 7, 66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" ^ A My[hlcs Emergent Group Company TCM+ Stage Stage O., —iew This stage is dedicatedto refining the Configuration ofthe Oracle Cloud Applications. Thetea m facilitates designworkshopsto discuss a n da da ptthe Existing Pro cessan ei—quire me—ata I ocal(e.g., ragio nal,Country,busines.unit)Ievel.Th.sews. in n s b u it d u ponthafoun lotions etin the Design stage to help. • Identify Country -specific legal, regulatory, unio r works council requirements to be addressed by the Configuration Workbooks Deliverable • Define additional local (e.g., regional, Country, business unit) To -Be Process integration LOCALIZE AND points pp • Identifytechnology,forms,orotherdocumentationrequiredtoenabletheTo-B. VALIDATE process Incally Two process play backs(PP1 antl PP2 ) will be c o m pleted. Eachplay back will be Valid a tetl(i. , tested) to c o n fir m t h a t t h e Co n fi g u ra ti o n s,Conversion , nd To -Be -Process oftheO rat le Cloud Applications.ThefinalValidation willbean end-to-endtest(i. ,system mtegrationtest,"SIT) to c o nfirmthe Solution: ncluding Integrations and finalco nversions. Auseracceptancetest( UAT )is alsocompletetl,ifneeded,focusingontrainingandengaging the user community. /� ACute— Checklist Deliverable is also defined during this period in preparation for Go Li Duringthis stage, the tea m will finish Validatingthe Conversions in preparation for Gn Li— The team exec utes th —to— pla nto deploy the OracleClou dAp plicatio n s, I n t egrations, a nd data GOLIVE to the production environment. Delivery of — mumcations and training to end users will continue. OPTIMIZE& Duringthisstage,TeamMythics will previdePostGeLiveAssistancetoaddress INNOVATEidentified issues associated with the scope fthe Services. iii. Activities. Team IV lythics will perform the activities specified in the Work Stream and ActivitiesTable below the "Activities"). As used herein, Work Stream means a category of related Activities as set forth in the Work ( Stream and Activities Table below. a. Primary indicates the organization responsible for driving the completion of the Activity, including (but not limited to). authoring the associated Deliverable (if applicable), and scheduling and facilitating the necessary meetings to solicit input into the Deliverable/Activity. b. Support indicates the organization responsible for providing input into the completion of the Activity, including (but not limited to). reviewing and providing input into the content in the associated Deliverable/Activity, and participating in the necessary meetings to provide input into the Deliverable/Activity. Additional responsibilities specific to the support role are indicated in the table below (as needed). In the instances where Team IV lythics is support, they can provide Deliverable examples, if needed. # Work Strcama aA.tivitias Primary Support PM1Oversee a n dfacilitate perfor m ante o f City of City of Mia m s resources Mla MI* N/A Note About S-pportRole Page8 ef66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS" e A Mythics Emergent Group Company # Work Stream, a rid A—iwities Prir„ary Support Notes Ab—Suppore Role PM2Oversee and facilitate performance of Oracle Team N/A resources Mythics Provide .....tive sponsorship to PM3 ythics, M Inc. N/A oversee Mythics, Inc. s performance and PM4Pro ide e.... ti— sponsorship to oversee Team N/A Oracle performance and reso.rces M ythics • I� Help document and execute monthly City of PM5Prepare Team and prepare steering committee meetings * MiamiM ythics met e vials for meetings Document the Project AlignmentDeliverable PM6(to include the governance model) as Team City of * Miami describetlin Section(Deliverables) below. Mythics Doc. mentthe project Governance Model D.ii—.ble as tlesorib.d in Section City of PM7 Team ver (Deliables) below and establish a pro;eo t Miami* governance c o m mittee M ythics City of PM8Exec.te project governance processes Team "'� MythiMiami* cs • Doc.ment and manage activities owned by City of Mia mi that i mpacttha Services • Provide City of Mia m s Doo.mentand manageth.Pro;eot Plan interdependencies for the PM9 Delivera bless describetlin Section Team City of Project Plan, including Miami * (Deliverables) below Mythic. dependenciesin Cityof Miami sorgani—ionand with third party vendors • Co-author and provide i n p ut i nto th e i ntegratetl Project Pie n Maintainthe Project Plan and s. it —he PM10base Team City • As stwith maintaining linetocreatea w e eklystat.sreport Miami* * the Pro;eotPie n ("Status Report") M ythics • Doc. mentand provide input into the Status Compile Status Reporisand jointlyagree R e tem PM11 with City of Mia m i o n thete m a n d Team City of port plate plate Miami* • Provide .pastes to the Status Report for City of Miami's owned aoti ities • Confirm Deliverable reviewers and sign - Document the Deliverable Acceptance PM12Framework Deliverable as described in Team City of off resources Section (Deliverables) below Mythic. MMiami* ia • Provide inp.t into the Deliverable Acceptance Framework Deliverable Page 9,66 Use of data contained on this page is subject to the restriction on the -- page of this tlocu ment. MYTH I CS" e A Mythics Emergent Group Company # W—S-m—amcjA=tt.,tti— Pit ate,. Supp-- N--sAb—Sapp--Rote • Provide a conference room and eq uip ment to Coa nduct a project kick-off m eting with accommodate all participants PM13all project team members to review the Team City of • Confirm City o f Mia mi s Project Charter, Governance Model, and M ythics Miami* participants and Project Plan Deliverables presenters for the m eeti n g • Help definethe a genda and content for • meeting Confirm City ofMi.m s support model for existing systems following Go Live Create .IOngoingSupportModel PM14DelimierableasdesoribedinSeotionl.F Team City of • Provide input on the Mia mi Deliverables) below Mythics impact of a proposed Ongoing Support Model • ConfirmtheOngoing Support Model • Provide input Manage and coordinatewith City .gardi.g third party PM15ofMiam .third-party�endors(Banks, City of Team vendor prod.,ots and benefit ven dors), a Iig.i.gth.m andtheir Miami* M ythics services with project delivery schedules with the project depend enc ies that i m pact timeline the Services Coordinate activities with otherde pendent • Provide input regarding initiatives within City of Miami s PM16 organization, including pro; cots being City of Team tlependent initi—ivesth— impact oond.,ctedinpara uel—with dependencies Mia m ay r esource , mi* Mythics sohedwscopr e, pe, and/o ry for deploymentoftheOracle Se ices ry Cloud Applications • Document the detailed tasks required to transition the work .tree msfor which Cityof Miamiis the Primaryroleto the new operating model, To -Be Process, and Checklist Delivera ble as City of systems including PM17CreateaCutover Team tl escribedin Section l.F (Delivera ble .)below. Miami* resources and timing, Mythics based on input by the work streams • Confirm all work streams are represented in the cutover plan • Assistin maintainingthe cutover plan throughout thecutover period PM18CreateaIdmanagethepro;eotbusiness City of N/A tease Miami* Page 10 , 66 Use of data contained 11 this page is subject to the restriction on the -- page of this document. MYTH I CS" e A Mythics Emergent Group Company # W—, Sven... a.+g A—i.aeta• P�l—y Supp-- N--.Ab-mtSmpp--Rol. Collaborate and coordinate with resources Oracl. to address issues and PM19.cross Team N/A questions that come up throughout M ythics urau the aon of the e �ces ry S Create ..E. ironm—M... g.m.nt Plan City of PM20 Delivers blear describeain(Deliverables) Te am * Miami below Mythics • Help onorainat. and Execut.tn.Env ronmeniM.n tPlan agemen th roug ho ut the deployment(s)� ncluding the City of s oh.dwe .nvironm.nt PM21Team related servi.t—qu.— final tleploy ment ofthe Solutioninto the Mythics * Miami with Oracle Cloud produotion .nviron ment Operations Confirm City of Miami s staff member PM22workstation system compliance and any City of N/A pre- installation activities .s described io Miami* the Oracle Cloud Application a oou m.ntation Create the Non -Oracle Requirements PM23Deliverable .s described m Section City of N/A Mia mi (Deliverables) below Work directly with Or.cl.cloud Operation s forth. following.... blem.ntofsingl.- sign- o , provisioning of new environments; cI..i.g.f.—iro M.— Gty PM24 (i. , pre -production to production, or of * Miami N/A production to pre- production); updates .ndpatohes; P—ty Good Privacy en ryption for data extra cts and Business In t.11ig.... Publish.---a—a ; and any el ateatotn e a hove acuviues Cnnauct a familiarization/.auction workshopauringth.TCM+Design st,g,ta demonstrate Oracle Cloud Application fu nation.) ity using Or.cl. Modern Best Pr.otioe procssflows, videos, a n a a pre- • H.Ip co ortlinate Cloud ...i—ment (wh.r. City of Clconfigured Team ants and appropriate). Typical topics discussed include role -based security, navigation, my thics Mi.mi* coerticip .firm facilities workflows, extensibility, and any Country/regio nallocalizations(e.g. legal, statutory, or tax requirements) that may be required. • Provide support C2Design the End -to -End Prnc.sses City of Team regarding standard * Mi.m M ythics system .nd industry praotic.s Pa g. 11 , 66 Use of data contained on this page is subject to the restriction on the cover page of this document. # W-kStl-amgA=et..tet®s Pit -y C3Deslg.T.BePro.essesthataligntoth. City of Ora.le Cioua Applications Miami* Createth.Endt.E.dP—.—Diagrams City of C4Deliverableasdescribadi.Section * (Deliverables) below Miami Identify business practice and procedure CS changes that will be required City of Miami* MYTH I CS" e A Mythics Emergent Group Company Suppore N.a-sAb-Supp—Rote Team P—ide support Mythics regarding sta naartl system and industry practices Team Pr.vide support Mythics regarding sta ndara system and industry practices Team • Provide support Mythics regarding standard system and industry practices Identify changes to non -Oracle applications C6 that will be required City of N/A Miami* Execute Global Design via process Playback 1 to make key tleci sions about the • Identifymp.w ere a a na Configurations, Reports, Conversions, ad City accountable resources to C7 Integration tlesig ns. As a result of Global Team of make decisions * Miami Design,aocumentdecisions,compilealistof Mythic. • Confirm the final Global action ite m sto workthr.ug hand ma n a ga Template a ny identified risks and issues. • Identify e m pow ere dand accountable resources to Execute an iterative process Playback make decisions City of • Validate C8sessi.ns(PP2)usingaset.fTo-B.P...ess Team the s to Valiaateth,c..figurat i o n, M Miami* prototypes ...... tely Conversion Re ythics ,I me grati ons,an d p orts. .fl..t the .q.i,ed design and the Cloud - specific business processes. Extract ...fiiguration and generate and finalize the Configuration Workbooks Deliverable as described in Section (Deliverables) below using a template provided by Oracle based on the final C9de.isionsCity .fMi.mimaa.thr.ugh.ut Team the process playbacks. The validated Mythics Configuration and corresponding C. n figuration W.rkb..ks will beappliedto the production environ mentfo dive business operation. Impl. mentc..figurationsi.City ofMi.mi s C10pre-production—i— me—f.r the Oracle Team Cl.ua Applications Mythic. • Review andVaiidate City of Mthe Finaliami* Configuration Workbooks • Make resources available City for advice and guiaa nce of Miami* • S et -up aadiuonal C.nfigurati.n(s) Page 12 , 66 Use of data contained 11 this page is subject to the restriction on the -- page of this document. e MYTH I CS" A Mythics Emergent Group Company # W—S-m— a mcjA=uwiti— Pit any Suppore N--sAb-mtSmpp--R.,m • Make resources available Im plemant Configurations in City of Mi. mi s City of for ativice and guidance C11production environ mentfo,the0racle Cloud Team Mia Applications Mythics m' • Set-up additional Co nfig u,. tion(s) Implement required policy and City C12procedure ch—g—to suppa,ttheTo-Be of Miami* N/A Processand Oracle Cloud Applications C13Implement r.q.i,.d changes to non -Oracle City of N/A systems Miami* • Ad iseonT.-B.P...... AssistwithresolutionofConfigurationissues impacts C14. ndthe Team City of * Miami • Makes ources res ost ve PGo LiAssistance P.Had Mythics available foradvice and guidance • Provide standard test s criptsth.tidentifythe C15P,ep.,etest scan., iosfortesting/validation City of M* imi Team steps req uiretl to perform Mythics key pro...... withinthe system Provide info, mation ..City of Mia mi s data, CON1 including data models, data usage and City of Miami* Te am leg.cy custom d.t. Mythics • Provide insights .bout Create D.t. Conversion Strategy all d— sources and a City quality of data CON2Defiver.ble .s desc,ibed in Section 1.F T.. m of (Deliv era tiles) below Mythic. Mia `"i* • Provide access to data owners...—Cityof Mimi sorg.ni—ion CONS C—te Ca. —.ion design T..m City of Mi. * m' Mythic. • Provide support Extr.ctd.ta fro m City ofMia mi s source EBS City egarding City of Miamis CON4system.nd pro vid eto Oracleinan 0,.ole- T..m of * Miami existing d.t. specified format and location Mythics CON5Provide extracts of descriptive fl..fields City of Tea m • Create to rgetfields in City of Mia mi s current solution Miami* using fl..fi.id. M ytni�s • M.kesresources Map City of Mia missource data to the City of CONET.. m .v.il.ble fo, advice Oracle Cloud Apprcations Miami* Mytni.s and guitl.nce CON7 Import data using automated import scripts T..m N/A for the Oracle Cloud Applications M ythics CONS V.lid.te d.t. accuracy City of N/A Mi. mi* P.ge 13�f 66 Use of data contained on this page is subject to the restriction on the cover page of this tlocu ment. Work Stl—m and A=tiviti— Pri dry Support CON9Cleanse source data pro via ea to Oracle City of N/A CON10Transform G. needed) source data provided (Miami* City of Tea m to Oracle Miami* Mythics I m port data in City of Mia mi . pre- CON11 proauotio .... ironm—f—heOraoleCloua Team City of Miami Applications using automated. c ripts Mythic. Import aatain City of Mia mi .production City CON12environment for the Oracle Cloud Team of Mia mi Applicationsu.ing .utom.tedscripts Mythic. Perform data stewardship acti vities in data City CON13manage ment (e. g., cl can sing, matching, and of Team Miami* merging) Mythics MYTH I CS" e A Mythics Emergent Group Company N—sAft —Sapp-Role • Provide guia.noe on Cloud a.t. requirements • Provide data to be im ported • Proviaere.....ingto help im port data • Answer questions. bout Ex — data load processes .. part City the data conversion CON14 of Optimize& Innov.te.t.geofTCM+ o* T..m tools Miami using .utom.ted.cript. Mythics • Advi.eonOr.cleMoaern Best Practii... qu.lityi....... part of City of • Advi—.Conversion CON15Rasolved— Team Optimize&Innovatest.geofTCM+ Mimi* standard. M ythics Createthe Report Strategy Deliverable.. City of R1 Team aescri bed i nSection 1 .F (Deliver. tiles) Mi. mi* Mythic. R2Provide requirement. for the Report. City of Te.m Mi.m * Mythic. t e chnic.lae.ign.for City of • Make resources available R3Prep.refunction.lana Team the Reports M ythic. Miami* for.avioe.ndguia.noe • Help correct deficiencies identified during ..it R4Prepare unit test script. for the Reports T..m City of • testing Provide Oracle Mimi* with Mythic. test ......in. th.t Oracle will use for preparing the ..it test scripts Implementthe Reports in City o f Miami. • Coordinate activitieswith R5pre-proaucti one. vironmentforth.0-1e Team City of Miami* City of Mi. mi s system Cloud Applications Mythics owner. Implement the Reports in City of Miami'. • Coordinate activitieswith R6proaucti onenviron mentfo rtheOracle Cloud Team City of Miami* City of Miami s system Applications Mythics owner. • Coordinate resolution ono f Report issues City of with City o f Mi. mi. R7Assistwiththeresoluti Team d,ringthe Po.t Go Live Ass i.t.nce Period Mythic. Mi. mi* .y.t.m owners (.. needed) Page 14 d 66 Use of data contained 11 this page is subject to the restriction on the -- page of this document. MYTH I CS" e A Mythic. Emergent Group Company CreatetheT—Strategy Deliv e r a b le a T1tlescribetlin Section (Deliv era ble .)below for Te am City of Miami* SITandUAT Mythic. Create the Test Plan Deliverable a. City of T2 Tea m described in Section Deliverables) below) Miami* Mythic. T3 E....—theT.—Planu.ingthete.t City of Team .tenor o. Miami* Mythic. (� Correct testdefect. relatedtothe City of T4 Team Configuration. Miami* Mythic. City ofMiami.non- City of T5Correctte.tdefect.in Team Oracle .y.t.m. Miami* Mythic. Confirmthe Oracle Cloud Applicationsand the a ssociated Configurations, Integrations, T6Cn--ion.,Extensions (if needad),aad City of Team Miami Reportsarereadytobedeployedin Cityof Mythic. Miam .produotion—ironment * Note. For all activities in the table im mediately above where City of Mia ml Is designated as either ,Primary , or „Sup port,, activities. City of Mia ml shall be solely responsible for securing City of Mia ml s perfor m a nce in con nection with such D. Mythics Tear- Swope Assur-ptie.ns. The Services shall be subject to the assumptions set forth In this Section D. i. Oracle Cloud Applications Ass mptions # Soope Scop-Assu—piton Details 1 1 1 GL1 C.untrie. One (1) See Country list in Section 1.D.,, GI-2 Security Rules In .cope GI-3 Security Profiles In scope Seeded roles and permissions City of Miami will be responsible for GI-4 Cu Seourity Seeded developing any additionalcusto m profiles .tom role. only with Custom Security Profile .—istancef—m Profiles Team Mythic. GI-5 Language. One (1) US English • Three (3) easy co m plexity • Si.(6) moderatecompla.ity GI-6 Fle.field. Up to ten (10) • One(1)complexcomplexity NOTE: Complexity definitions are in Section 6.D.iv Page 15 dr 66 Use of data contained on this page is subject to the restriction on the cover page of this document. 0MYTH I CS'" A Myth!- Emergent Group Company Scope Scope Assumption Details • Twenty-nine (29) emery easy complexity • Twenty-four (34) moderate complexity GL7 Fast Formwas (New) Up to eighty-one (81) • Eight...(18) co m pl... o m plexity NOTE: Complexity definitions are in Section 6.D.i • Fo u r(4).as y c o m plexity • Four(4) moderate co m plexity GL8 User -defined Tables Up to eight (8) NOTE: Complexity definitions are m Section 6.D.i • One hundred forty-five (145) easy complexity GL9Elements Up to two • S.-ty-fi—(75) moderate hundred twenty complexity (220) NOTE: Complexity definitons are m S.cuon 6.D.i • Four(4) —y sy co m plexity • Nin.(9)moaera=e co m plexity GL10Dyna mic Columns Up to fifteen (15) • Two (2) complex complexity NOTE: Complexity definitions are in Section 6.D.i • Fi e(5) eas y c n m plexity • Fi—(5) moderatecomplexity GL11 Page Up to fifteen (15) • Fi e (5) co 0 m plexc mplexity NOTE: Complexity definitions are m Section 6.D.i Data r oles will be cre died forth. seeded GL12 Data Roles In Sc opt roles dad permissions. • Fi e(5).as y c o m plexity GL13Custom Data Rolls Up to twenty-five (25) • Tw.nty(20)mod.ra=ecompl.xi=y NOTE: Complexity definitions are in Section 6.D.i GL14 Cr.rrencies Up to one (1) US Doll.r GL15 Busin.ss Units Up to three (3) GL16 Dashboards and Infolets In Scope -- GL17G...ral - L.dg.r Processes I In Scope Enable th.proo.ss.sspecifiedms—ion 1.B.i Pag. 16 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. ��� MYTH I CS'" ��-A Myihics Emergent Group Company Scope Scope Assumption Details A,I Including one (1) Primary Ledger and one (1) GL18 L.dgers Up to two (2) Secondary Ledger. Consolidation Ledger not included. GL19 Chart of Accounts Structure One (1) Glob.l angle chart of accounts structure. ChartofAccountvalues will beconverted into Active Chartof Accounts GLusingthe Conversion strategy GL20 Acti e COA agues ("COA")Seg—..tv.lues �t Ongoing mai ntenance of Chart officcou nts va l u es i s City o f Mi. mi sres po nsi b ility Uptos x(6)per Up to ane fi.... ial hierarchy and one security GL21Tree Hierarchies hierarchy each - for Cost center, Natural segment a ccou nt and Bala ncing segments. Configure the --validation rules to GL22Cross V.lid.tion Rules Up to three (3) deter minevaluesofdimensions ofthechartof accounts that can be combined --for Cost center, Natural account and Balancing segments GL23Journal Categories and In Scope All active or new journal categories and Docu ment Sequences tlocu mentsequ antes as per th.GlobalDesigr Journalreversaloptions areConfiguretlfor GL24Journal Reversal Options In Scope each ledger using rapid implementation spreadsheet Intercompany Balancing Rules are Configured Intercompany Balancing for fora.chledger—uptotwo(2)rules-COAand GL25 p to two 2 Journals Balancing Segment Rules since it is one (1) prim.ryledger.ndone(1)leg.lentity One Cost Allocation and one (1) Interest GL26 AIlocatio n Rules Up to two (2) One (1) Allocation B—d on Employee Supervisor Hierarchy Streamline re concili.tion with subledg— and GL27Journal Approval Workflow Reconciliation and GL28 In Sc ope 1 Period Close period close activity _ FA1Assets Processes In Scope Enable the processes specified in Section 1.13. Single structure for asset key, asset category, FA2Asset Fi..field Configuration One (1) and location fl..fields, and Configure associated values OnePror.te con ,ntinnf,,GASB-34T.. C.lend.r end Pror.t. Book only. Asset Calendar not d FA3Asset n tions Cone U ne 1 e.ch p to o ( ) exceeding one hundred (100) ye.rs. Configureuptoone(1)corporatebook and FA4Asset Books Up to two (2) one (1)— book (for GASB-34.... unting). P.ge 17 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. 0MYTH I CS'" A MI.- Emergent Group Company Scope So, Assumption D.t.n. FA5 Ass C Asset ateg Dries UP to one hundred Configurethesetupcomponentsforfixed s .—y-eight (178) assets("FA"), ncluding Ass et Categ Dries FA6Depreciation Metnoas Seeded metnoas Configurethesetupcomp one. is for FA i.olu di.g De p roc i a ti o. Met h o d s. Configure the basic SLA rules for asset transactions, such as addition, depreciation, reclassification, transfer and retirement. '^ Subledger Accounting ("SLA") FA7 opt I. Scope Only standard Subledger Accounting rules It will be creased. is assumed that custom Subledger Accounting rules will not be required. Co.figure I.tegratio. for A ... u.ts Payable FA8FA I.tegratie.s I. Scope and Project Costing FA9Reconciliation and I. Scope Period Close Receivables and Collections AR1 In Scope Enable the processessPeciFiedi.Section 1.B.i Processes AR2 AR Integrations In Scope Configure Integrations with Project Billing and Up to one (1) GL AR3Receivables Business Unit AR4 Subledger Accounting I. Scope Sta.dard Subledger Accounting Rules Tax Regimes, Jurisdictie.s, I. Scope Sales Ta. AR5 and Rates AR6 Tax Rate Rules I. Scope Up to three (3) ta= rate rules AR7 Transaction Type Up to ten (10) AR8 Receipt Methods Up to five (5) AR9 Bill Ma.a geme.t Not in scope Self-Servioe Custom.Portal AR10 Netting Agreeme.ts I. scope Customer/Supplier netting AR11 Reconciliation and I. Scope Period Close CMG1Cash M..agement Processe I. Scope Enable theprocessesspecifieai.Section 1.B.i CMG2 Banks, Branches, and Bank Up to one (1) Include up to one (1) Internal Bank A... u . t s CMG3 Bank Transaction Bodes Upto one (1) per bank Configure the Bank Transaction Codes CMG4Parse Rule Sets Up to a.. (1) One (1) Parse Rule Set per bank Page 18 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. �-�� MYTH I CS'" �A Mylhics Emergent Group Company Scope Scope Assumption Details Bank Statement Transaction Up to ten(10)transactin, creation rules CMG5 p to ten U (10) Creation Rules per bank Cash Transaction Type One (1) Transaction Type Set per bank CMG6 Up to one (1) Mapping Bank Statement Reconciliation One (1) rule per bank CMG7 Up to one (1) Tolerance Rules Bank Statement Reconciliation One (1) rule set per bank CMG8 p to U one (1) Matching Rules and RweS ets Configure Bank Statement Imports using one of the following formats. Bank Statement Import • BAI2 CMG9 Up to one (1) Formats . SWIFTMT940 • EDIFACT FINSTA I SO20022 MX CAMT053.001.01 CMG10Bank Accounts Up to four (4) Uptoone(1)Payablesandtwo(2)Recei able. and one (1) Payroll BankAccounts CMG11Bank Transfer Approval Up to one (1) Uptoone(1)banktransferapproval Rules rule based on employee supervisor hierarchy=il A AN Payables Processes In Scope Enable the processes specifiedin Section 1.B.i Up to one (1) in ace One (1) invoice approvalworkflow with upto AP2A p prova Is Workflow - Levels approval workflow two si (2)rules and upiotwo(2)levels,u ngthe with two(2)rulesand two(2) levels Em ployee/Su pervisor hierarchy Configure Integrations with Cloud Purchasing, AP3AP Integrations In Scope Project Costing, and General Ledger AN Business Unit Up to one (1) Modification of u ptothrea (3) Oracle AP5Subladger Accounting Up to three (3) standard account rules, including for Up to one (1) Uptotwo(2)perbank Budgetary Controls. AP6 Banks AP7 Payment Formats Up to two (2) payment formats per bank Configure one (1) tax regime, uptoten (10) tax APBTo, Regimes and Setup In Scope jurisdictionsandtaxratesasrequiredbythe Country sp ecific tax setup. Configure uptotwo(2)tax rate rules for the -Configuration, assisted bythe AP9 Tax Rates In Scope standard OracIeERPCIoudAPfunctionalityto manage any exce ptions a s provided by City of Miami s r e g u l atory r e q u ire m e nts. Page 19 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. ��� MYTH I CS'" ��-A Myihics Emergent Group Company Scope So, Ass—pti— D—u. Update Configurations to enable the API Scanned Image Import In Scope capability of importing scanned images, intelligent oh ..actor recognition and automatic invoice creation into the default AP i queue Define theworkflowroutingrule for AP11Workflow Routing Rules One (1) routing incomplete scanned invoices with exceptions to accounts payable representative for review and co m pletion API Budgetary Controls In Scope Enabled per GASB requirements Payment Process Request Up to three (3) Reusable templates/profiles for batch AN Template / Profile payment prooessing-uptothree(3)-one(1) template/profileforeach paymantmathod. Check, Positive pay, a,dACH AP14 Withholding Tax Not in scope Withholding tax option, classification, certificates E1Expenses Processes In Scope Enable th,precessesap,cifl,di,Section 1.B.i Aleading practice isto have all a apenseusers E2Business Unit ("BU") Up to one (1) defined in one BU Uptotwo (2) policies E3Peli.i,s and Rul,s System Options a n d two (2) rules E4 In Scope E5 Expense Templates Up to two (2) Configure up to two (2) per Business Unit E6Projects In Scope Enable projects for expense entry E7Expense Reimbursements In Scope Configurat osen d e x pens, r ei m burs, mentsto Cloud Pay, blesforpay mentprocessing Configure up to two (2) expense report EHExpense Approval Up to two (2) approval rules by employee supervisor Non -Employee Expenses Audit Rules hierarchy Configure expense report approval. E9 In Scope Configure for Non -Employee Expenses E10 Up to one (1) Rev„w/audit expense reports E11 Expense Rules Up to two (2) Upteene(1)Credit E12 Credit Cara Integration Mast,rCard Cara Issuer Prrchasing and Self -Se PUR1In Procurement Process.. Scope Enable theprooessesapeoifi,dinSeotien 1.B.i PUR2Purchasing Business Unit Up to one (1) PUR3 Requisition Business Unit Up to one (1) Pag, 20 of 63 Use of data contained on this page is subject to the restriction on the -- page of this document. 0MYTH I CS'" A wI.- Emergent Group Company Scope Scope Assumption Details Form personalization .uon .. nine/snow PUR4 Per. o n alization s Up to three (3) fields , change thelabel, position, make field mandatory, etc. Standard Configu.ation.a.e per Business Un it Charges and accrual .... u n t s( o u t o-g e n e rated PUR5Standard Configurations Up to one (1) with seeded rules), purchasing document o pti...'profil..ptio ns, e nterprisestructure attributes, procurement agents, and user preferences. PURE Purchasing Catego.,es In Scope Definedandu.edfo.c.tegory-natural account mappingset Configuration This includes entry, approval, and amendment PUR7Configure Purchase Orders In Scope of purchase orders, communicate/dispatch purohaseoraers, and manage purohaseorder lifecycle PUR8 Ro..iving Parameters In Scope Includes asset receipts Team Mythic. and City ofMi.mi will sta naardize purchase order layouts for standard purchase orders, blanket purcha.eagreement. a n d con t r act purchase PUR9Purchase Order Layout Up to one (1) agreement.. (Only one (1) is inoluaed in scope of reports for standard purchase order. Logo will be added to standard purchase order, ..d blanket, and contract purcha se agreements onthe out ofthe box layouts). Configure using Employee / Supervisory PUR10Super i.nr Approval Hierarohy Level p to two U (2) nier.rohy. I —hide.... M purohase orderand one(1)R Rules equisition approvalwor kflow. (uptotwo (2).we.,four(4)oondition.and five (5)lev els) PUR11 Subledger Accounting Up to two 2 ( ) Modifioationof Oracle .tand—d accountrula. for u p to two (2) rules PUR12 Procurement Tr.n.action AccountDefinition.ePro;ect A000� nti n g Up to one (1 ) This is for subi.dg., accounting rules `� nfigurati..fa,P,a.u,.m..tT...... tin. A...untingBuilae.("TAB" )oonfigur.ti...f Pr o;eot.el.teat..n.action. PUR13 ProcurementTra —tion Account Definition p to two U (2) Thi.i.forTAB...figurationofNon-Project t...... tin — Includes approval of amendment of PUR14Configure Requisitions In Scope requisitions, m... ge.nd track r equisition lifecycle, and processing of req uisitions Page 21 of 63 Use of data contained on this page is subject to the restriction on the -- page of this document. ��� MYTH I CS'" ��-A Mythic. Emergent Group Company Scope Scope Assumption D.t.n. Adi rectlin ktoa s i n gl a s u p pli e r site o r.toreto access the supplier's catalog. Includes configurationofsupplier punchout.onlyto .uppliarsthat aracurrantlyconfigurad inthe PUR15 Supplier P... ho,t. Up to ten (10) City ofMiami'.EBSproduction­ironment and are fu ncuoning a. intended City ofmia mi will Configure any Supplier Punchouts greaterthan ten(10)usingthe Punchouts cr eatedby Team Mythic. as templates Pro��rement Contrast. PC1Processes In Scope Enable the processes specified in Section 1.B.i. City of Miami will Configure any Up to five (5) PC2Contract. Contract Types greater than five (5) using the Types created by Tea m mple. Up to ten (10) (Mythic. City of Miami will Configure any Standard PC3Cl..... Clau.e.greaterthanten(10)U.mgtheCl.u... by TeamMythic. a. an example. Up to two (2) (created City ofmia m i will Co n figure an yc. ntr act Term.Template. greaterthantwo (2) using PC4Term. Template. the Templates created by Team Mythic. as an example. City of Mia mi will need a sub.criptionta a PC5Electronic Signatures In Scope third-partyproductlika DoouSigntou.e electronic sig natu re fu ncti one lity PC6 Bullne.. Unit Up to ene (1) 11 S1Sourcing Processes In Scope Enable the processes specified in Section 1.B.i. S2 Sourcing E ent. Up to five (5) Up to one (1) Outputdecument.enitotne.upprerforRFl S3 S PDF upplier Up to one (1) and RFP OutputdocumentforinternalreviewforRFI S4Buyer PDF and RFP S5 Bu.ine.. Unit Up to one (1) S6 RFI Template Up to one (1) S7 RFP T.mplate Up to one (1) S8 Negotiation Style Up to three (3) SP1Supplier Portal Processes In Scope Enable the processes specified in Section 1.B.i. SP2 Bu.iness Unit Up to one (1) Page 22 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. ��� MYTH I CS'" ��-A Myihics Emergent Group Company # SCOpB $cope Assumption D—iis SP3 Registrations Up to two (2) 7� • Supplier Qualification SQ1Processes In Scope Enable the processes specified in Section 1.B.i. SQ2Questionnaire Up to one hundred (100) questions Qualifi.ation Area Up to two (2) SQ3 Protect Portfolio Management Enable the process, specified in Section PPM1 In S..pe 1eB.i. Processes Uptoone(1)projectunitgloballyto enforce PPM2 Project Unit Up to one (1) consistent project planning, management, analysis, and reporting One(1)Organi—i.n Hierarchy/Tree to be PPM3Project Organisation Hierarchy Up to one (1) configured. Manage for project ..sting, budgeting, PPM4Project Calendars and Up to one (1) forecasting, billing, and pr.;ect performance Peri.ds reporting Uptofiv. (5) each und.r each E.pendit ... Expenditure Categories and Upt.twenty-five (25) Category, Expendit.,eType, S—i—Types, PPM5 Types, Ser„i.e Types, W.rk total Work TypeandStatusTypes foratotalof Type., and Status Typ es twenty-five (25). Protect Class .ateg.ries, Describe and group projects, tasks, and t ...... five(5) ofeach o fthese— PPM6Ser ,.e Types, orWkTypes, p U totwenty (20)t.tal Class Categories Types, Ser ,.e Types, and Status T ypes Work Types, Status Types. R—S.hed.iesandCosting Uptofi,,(5)RateS.hedulesand fi e(5) PPM7RulesforProjectRolesand Up to ten (10) total Costing Rules Protect Resor.r.e Breakdown Up to one (1) Define breakdown for project planning, billing, PPM8and reporting-one(1)Res.ur.eBreakd.wn Structure stru.ir.re Configureoptionstocalculate, group,and PPM9Burdening Up to two (2) a pplyi.di rec t cos tstoreport and...... ttotal cost of project Transaction S.ur.e , Control transaction import into Project PPM10d..0 meats, and profile Up to two (2) Costing and processing options Create proj ect cla ssific ations and Co nfigure basic options that are inherited by each PPM11ProtectPlanTypesand Up to .ne (1) ea.h proje.t ass.. ated with the projecttype Financial Plan Types Up to one(1)projact plan type and one(1) Financial Plan Type Page 23 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. ��� MYTH I CS'" ��-A My[hics Emergent Group Company Scope Scope Assumption D—iis One (1) each (Capital, Expense and Bming/ PPM12Project Types Up to three (3) Sponsored) Manage templates to create projects that PPM13Project Templates Up to three (3) share common features, attributes, and options Modifioationofuptotwenty(20)journalline PPM14 Su bled er Accountin gg Rules Up to twenty (20) roves PPM15 ContractTypesandTemplates Up to two (2) PPM16Contract Approval Workflow One (1) OneStandard ContractApprovalWorkflow PPM17 Grants Award Types Up to five (5) Up to five (5) Award Types PPM18 Grants Personnel Up to five (5) Up to five (5) Active Associations PPM19Project Forecasts and B.dg.tc Up to two (2) Up to two (2) vers ons Templates Up to one (1) Managetemplatestooreate awards that PPM20Award share com monfe atu re s, attribute s,antl o Ptio n Project Expenditure Baton One (1) One Standard Project E.penditure Batch PPM21 Approval Workflow Approval Workflow GHR1Gob., HR Processes In ScoPe Enable theprooessesspecifiedin Section1.B.i Employeeand M ana ger Self Enable Employee and Manager Self GHR2 In Scope Sery ice Functionality Service Standard Functionality Legislative Data Group area meansof GHR3 Legislative Data Group UP to one (1) partitioning payroll and related data Each legislativedata gr u p isassooiated with e payroll statutory units Alegal entity is identified antl given rights and GHR4 Legal Entities UP to three 3 ( ) m m re s pa n si bilities un der c o e rcial law, through the registration with the country s appropriate authority Areferencedata setcontainsreferencedata GHR5Reference Data Sets Up to ten (10) that can be shared across a number of Bus,nes.Umtsorotherdeterminanttypes.A datasetsupportscomm onad mini stration of that reference data. GHR6Workforce Structures In ScoPe GHR7Position Management In S—P. Conversion of Employee GHR8 Personal and Employment Three (3) Information -Years ofData GHR9ConversionofEmployee Three (3) Salary Data -Years fData Page 24 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. 0MYTH I CS'" A -Ili- Emergent Group Company Scope Scope Assumption Details GHR10 Con ers,on of Termination Three (3) History - Years of Data In Scope GHR11 Mobile Capabilities GHR12 Branding In Scope c Standard functionality workflows for Core HR, GHR13Workflows In Scope OTL, and Absence. • OBIOn -Boarding Processes In Scope Enabletheprocess.—pecifiedinSectionl.B.i ,ding New Hire On -Boa OB2 Up to three (3) ( ) Checklists BEN1Benefits Processes In Scope EnabletneprooessesspecifiedinSeotionl.B.i BEN2 Benefits Programs Up to two (2) BEN3 Benefit Pans Up to fifteen (15) Benefit Options, Life Events BEN4 and Benefit Eligibility Profiles Eight (8) per Plan Eight squire g benp gi y d for definin efit Ian eli bilit BEN5Benefit In Scope year benefits enrollments convey lion BEN6Benefit (Extracts Conversion In Scope (Current Current year benefits enrollments conversion '• ABM1AbsenoeManagement Processes In Soope EnabletneprocessesspecifiedinSeotionl.B.i ABM2 Absence Plans Up to five (5) Acoru a, and Non-aocru.i ABM3 Absence Types Up to ten (10) ABM4 Absence Reasons Up to five (5) Upto seventy-five (75) earnings elements ABMS Payroii Elements U p to s a v es my -five (75) deduction elements PAY1 Payroll Processes In Scope Enable theprocessesspecifiedinSeotion1.B.i PAY2 Pay Frequ—ies Up to two (2) Bi-weekly and monthly PAY3 Pay Cycles Up to five (5) TaxJurisdictionsforFiling PAY4 Up to twenty (20) Taxes PAYS Consolidated Groups Up to three (3) Page 25 of 63 Use of data contained on this page is subject to the restriction on the -- page of this document. ��� MYTH I CS'" ��-A Myihics Emergent Group Company Scope Scope Assumption Details PAYE Banks for Payroll Payments Up to three (3) PAY7 F Payment Methods Up to two (2) PAY8 Payroll Statutory Units Up to three (3) PAYS Pay Slip Layouts Up to two 2 ( ) Thiswillinclude boththepapercheckand Direct Deposit layout Employee Direot Depositeleotions; current year element entries (earnings and general deductions); midyear payroll PAY10Payroll Conversion In Scope con ers on, to include YTD, QTD, and MTDearnings, deductions and tax balances. Employee garnishment definitions will be manually created. PAY11 ReportsandAnalytics— In cape Standard Functionality RECIRecruiting Processes In Scope Enable the processesspe,ifiedinSection 1.B.i Requisition form fields, including. re- REC2 Job Requisition Templates Up to one 1 ( ) labeling of delivered fields, hiding o r disabling irrelevant data fields and adding custom fields leveraging Standard Functionality fle,fields REC3 Job Application Flows Up to four (4) REC4 Candidate Selection Workflows Up to two (2) REC5 Job Offer Templates Up to two (2) REC6 Offer Approval Workflows Up to two (2) COM1Compensation Processes In Scope Enable the processes s pe,ifiedin Section 1.B.i COM2 Compensation Plans Up to three (3) Compensation Change COM3 p to U three (3) Statements COM4 Compensation Statements Up to one (1) GenerationofTotal Co mpensation statements Ratings on Salary COM5Performance In Scope Re iew Plan COME Eligibility Profiles Up to ten (10) COM7Salary Basis In Scope Load of employee salary basis COMBWorkflow Levels In scope Standard Functionality TALITalent Management Pr..e..esl In Scope Enable the processes specifiedinSection 1.B.i Page 26 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. ��� MYTH I CS'" ��-A Myihics Emergent Group Company Scope Scope Assumption Details TAL2 Profi,a Types Up to one (1) TAL3Parformanca E�awation Process — Q�arter,y Up to one (1) TAL4 T.,— Re iew Maatings Up to five (5) TAL5 Succession Plans Up to two (2) TALE Ta,ent Poo,s Up to five (5) TAL7 Goa, Ran. Up to ona (1) TAL8 Talent Re iew Meeting Temp,ates Up to two (2) Up to one (1) TAL9 Organisation Goa,, ii. Con„erslonAssur„ptions Ite.., Ass —pu— Deteiis Cloud Application DTransferscripts Data arefrom non-Orac,e CONV1One file transfer way sou rceto Oracle CloudApplication,orfrom Oracle Cloud scripts Application to external system an Datacomingfrom multiplesourcesystemsisformatted the sa me as one (1) ore s e ries ofbatch files CONV2Data format Consistent Theformatwill bedefined during Global Dasignand adhered to throughout deployment Con elision Le arage delivered Utili:e Oracles Clod Application Standard Funotionality CONV3Data mappings layouts layouts and handling exceptions (as necessary) File based data im portis a data processing tool usedto load data into Orac,e Finanoials Cloud applications Automated data CONV4Tools from external sources import scripts Datatobaconvartad mustadheretothefile-base ddata importstandardsfor data loading Pre -production Data Data will beconverted u ptothreati mes followingthe CONV5Con Up to three (3) pre -defined Con ersion processes established during arson iterations Enterprise/G,oba, Design Employee Count Upto fi—thousand CONV6 (5,000) Genera, Ledger Uptoten million (10,000,000) GLOpening balances, Period Bala ncesfortwo (2)fiscal CONV7reco lids, including two(2)years history years priorto fiscal year of go -live. Journal detailsforthe fiscal year of go-li— and current year details Page 27 0, 63 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS"" A Mythic. Emergent Group Company it i--- °-- ---°-- �---°•- CONV8(60,000) Fixed Assets Up to sixtythou.antl Include. assets only active assets Suppliers Uptofortythou.antl CONV9Incl.de. (40,000) only acti a suppliers Customers Up to ten thousantl CONV10(10,000) Includes only acti a c..tomer. Acco.nt. Payable Uptothirty thousand CONV11r In eices (30,000) record. Inol.de. only open in o cerbalances R... ivable Up to si,tytha....d Includes only open Accounts Receivable transactions CONV12Accounts Invoices/R..eipt. (60,000) records a.d unappliad / unidentified receipts Purchase Orders Up to ten thousand CONV13(10,000) records Incwde. only .pen p.roha.e order balances CONV14In.l.de. P...... M— Up to three hundre Contracts (300) records only acti„e contracts Project. (and related Up to .i. thousand CONV15tasks, awards and (6,000) pro;eots Includes only active projects budgets) CONV16 Project Costs Up to ten thousantl Incl.tle, (10,000) li n e. only protect �o.t, far a,ti,e pro; ect. Pro;eot Billing Events Up to four thousand (4,000) lines (far CONV17historical Includ e. o n lyproject billing e v e n t.f.... tiveproject, re enue/in vice impact) CONV18Translations Na translations shall be involved in data migration iii. Integration Assu mpti—s # I.— As—pu— D.t.n. Integrations will be built using Oracle INTA1 Integration OIC Cloud ("OIC) a integration p latfor m All inbound integration. will Web Services and INTA2bed...through supported Web FDBI template. only Seri.—/ FBDI templates only Page 28 of 63 U. of data c ntained n this page i ubje.t to the .t,i.ti.. n the c r page of this tlocu m nt. MYTH I CS'" A Mythic Emergent Group Company I..-- A..--pu— D—n. All outbound integrationswill bedoneusingBI NTA3 Publisher, which BI Publisher only will be used to extract and publish data Error handling and notifications will be standard INTA4out of box. Na Standard custom Fun.tionaiity notifications will be built as part of integrations OIC deliv eretl OIC Standard IWAS dashboard will Dashboard be usetl as -is Any outbound going to data warehouse BICC o my for INTA6 should be built Buutbd o oun to data sines using warehouse nteingenoe Cloud Connector ("BICC") only Files will be provided by customer in UTF-8 encoding INTA7 required only encoding (UTF- 8 Files will be available in INTA8 Landing area OIC which can be accessed by OIC Only the sourc file will be archived to Arc hiving of so urce INTA9 objeotstorag.i file only to object order to meet storage area archiving requirements, if any Iv. Reports Assam m ptions # Ite.., Ass —Psi.., D®fads RT1 Reporting tool I OTBI Used for ad -hoc and dashboard operational eporting Page29of66 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTH I CS'" ® A Mythics Emergent Group Company CountryAss umptions # Counery cod United Stakes E. Cloud Updates. Cloud Updates aremandatory within the time period announced by Oracle and involve the fleetwide patching of a previous release. IT he availableClaud Update window is reduced once the end of the Claud Update period nears. it is assumed that a new release Cloud Update is estimated to occur 2-4 times a year. As required, the impact of Cloud Updates is assessed at the announcement of the release and any impact on timeline or effort may be handled via the Chang. Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) to adjust timeline, effort and cost of the project accordingly. The Cloud Update activities will run in parallel with the regular project activities and the effort (i.e.,regression testing, acceptance of new features for Oracle Cloud Applications) associated with the Cloud Update effort is included in the scope of the services. Detailed plans are to be prepared jointly after the release announcement along with the impact analysis through the review ofthe release notes. Oracle will try and minimize impact on the project delivery. Timing is dependent on the progress ofthe implementation project at the moment of the release. F. Deliverables. Services performed by Team Mythics under this exhibit shall be for the purpose of providing the Deliverables where Team T tt rr M ythics is identified in the Delivera tiles Table below. caner indicates the organization responsible for driving the completion ofthe Deliverable, including (but not limited to). authoringtheDeliverable, andsched uling and facilitatingthe necessary meetings to solicit input into the Deliverable. Page30.f66 Us of data c ntained n this page ubject to the striction n the -- page of this locum nt. MYTHICS- �. A Mythics Emergent Group Company # D.,h,—mh,.Na O. D.Ii—mb,.D. apu."/A—ep--eCriterl. Does the document: • Detailthe scope fthe projectinacco.da—with thisexhibit— what is In antl out of scope! • A.ticul a t eth e d ell very principles —how thete, m will work togatherto deli —the project? • Identifythekeyoutcom... fthap.ojact—what are the business goals? • Provide a guide/mission that grounds the project work effort? • Identify project sponsor? • Identify key stakeholder groups? D1Project Charter Team • Describehow the projecttea m will—m mu i—tewith each Mythics other th.oughoutthe delivery ofthe Services! • Define the Status Reporttemplate, process, antl meetings to enable thep...... ? • Describe project d... ment lifecycle antl storage sta ntl artl s, Including howri.ks,issue ,action., and tlecisio ns will be documented and m . . a gad to resolution! • Definethe process for escalatingis sue , ri,k,,and decisions? • Confirm who, within City o fMi. ml .andTeam Mythics rgani—tion., i.empow... d to resolve/mitigate differ. nt types ofis su es/risks and make decisions? • Confi.mthepace atwhi.hi...... rlsks,and decisio ns need to be acted o nd closed? Doe. the document: • Defin,theproject.cheduleofwhenactivitie.,task.,.nd D2Project Plan Team Deliverables a I.t.beoompl.t.d, and identify the Mythics assocl ated dependencies to co mplete the defined schetl ule? • Identifytheresourcesrequiredto exec utethedefinedschedule? Doe. the document: • Detailthe Deliverable acceptance process (S.bj..tto Mythics D3Deliverable A...pt.n.e Te.m Propos.l Agreement#126132, Additlon.l Term. nd Framework Condition, Section 4.I. Acceptance of Deliverables), M ythics Includingte st scenarlosforeach applica ble Deliver. ble,the reviewers antl appro v......d the status defi nitio ns asa Deli-ablem s through the a eptan a pr .? D4 En Ironmlot M... gement Pl. n T.. m Mythi.. Doe. the document: • Docu mentthe processto be used to make cha ngestoinsta nces, Including pod refreshes, access management (for Co nfigurations,Converslon ,etc.), how Cloud Updates will beimplemented? • Define roles and responsibilities associated with the different envlron ments (i. ,who has acce. ,whattypeof access they have)? • Define what ty pe ofdatais co nvertetlinto/avail. ble to which envlron ment? Page 31 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS- �. A Mythics Emergent Group Company D.ii--Bi. N.—. Ot,„ DBii,eSabiBD.—Iatiart/A«eatar--Criteria Does the document: • Definethe str ate g y for howth e O rat le Cia.dApplications will be D5Ongoing Support Model Team supp.rtedf.ilowingth. P.stGoLi— Ass,sta...Per,.d? Mythic. • Definethe roles and responsibilitiesforthe Ongoing Support Model? Does the document: D6N.n-O ... i. Requirements City of • Define req uire ments �i. Oracleapplication, Miami ,process,...- technology,people,and poroies)that ... dtobeaddressed as they relate to scope outside oftheServ,... i.this xhibit? D.— the d..0 me.t: M..thly Status Rep.rt— D7M.nin Team • Sum 1 marizethe performedi.that m..th? Mythics • Definethe acti vibes th at are pl a n n.dforthe next month? Does the d..0 me.t: Framew.rk D8I.tegrati.. Team Design M • Definathefunctionaldesig ns req uire tlto tleliv ere me grationsto ythics City of Mia mi (andto who m)as part ofthe deploy ment? D.— the Monthly StatusRep.rt— D9 Team • Sum the in th M..th 2 marize activities perfor med at month? M ytni.s • Defi.ethe acti vibes th at are pl.... dforthe next month? Does the d... me.t: MonthlyStatusReport— D10 Team • Sum the in that Month 3 marize activities performed month? Mythic. • Definethe activitiesthatare pi a n n.df.rthe next month? Does the document: • Definethe s trat,gyfa,t,sti,g? D11Test Strategy Team • Co .firm the entra nce and exit�riteria for each cycle? Mythic. • Definewhichstakeholderstoinvolve throughoutthe testing effort? • Confirm the testing approach? D.es the d..ument: Monthly Status Rep.rt— D12Team • Sum the hies in th M..th 4 marize activ performed at month? Mythic. • Defi.ethe activities th at are pl.... d for th a next m on th? D.— the d..0 ment: D13Data C.n„ersi.n Strategy Team • Deta it the Conversion strategy, source systems, approach, Mteohnioal...versio.to ytni.s of s, criticaldepentlencies,and the relevant data governance processes that will be adhered to through.utthe duration ofth. project? Page 32 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS- �. A Mythics Emergent Group Company DBii..­abieNa Ot D.lh, ­bieD. Riau_"/A«eatar._-Criteria Does the document: • Detail the Ippro ach,toohn io a l to o f s, c riti c a l d e pen dent ies, D14Integration Strategy Team M ythics and t h I, I l e v a n t I at. gr a ti o n gove r n a n c e p roc. s s that will be adhered to t h r o u g h o u t t h e duration of the project? • Confirm the curve nttech nical archite ctu re and howthe technical architecturechanges will beimplemented? Do.s the docum.nt: • Docu menttheapproachforthe design, d eve lopmantand delivery of Reports? D15 R.port Strat.gy Team Mythics • Outline the reporting platforms, architecture, and data sources driving th.R.ports? • List the Re p o r t i.... tory? Does the doo., m.nt: D16 Monthly Month StatusR.port— 5 T..m Mytni.s • Sum marize the activities performed in th at month? • Definethe activitiesthatare planned forth. next month? Does the document: D17 MonihlyStatusRepnrt— Month 6 Team Mythics • Su m m arize the a c tivities parfor me d in th at m onth? • Definethe activitiesthatare pl.... d for the next month? Does the docum.nt: D18 Monthly Month StatusR.port— 7 Team Mythic. • Sum marize the acti vibes perfor med in th at month? • Definethe activitiesthatare planned for the next month? Does the document: D19Configuration Workbooks Team Mytnios • Contain the releva ntco .figurations and,ifapplicable,reports for the Oracle Cloud Applications? • Id.ntify..u.tri.s/r.gionsthat will na..e looan:auons? Does the docu m. at: • Identifythe list.fcutover activities.. dtasks r.qui,.dta move Configurations, Conv.rs,on , lnt.grations, and Reports into the D20C.,tover Ch.ckrst Team production ens ronment? Mythics • De£ine how handoffs a re docu mented including howeach c utover activity is status re port. tlr which role completes the activity, a,d how n otificatio,sofcuto,e, are reported? Does the document: D21 MonthlyStatu Month R.port— 8 Team Mythic. • Sum marize the activities performed in th at month? • Definethe activitiesthatare planned for the next month? Does the document: D22 Monthly Month StatusR.port— 9 Team Mythics • • Sum marize the activities perfor metl in th at month? Definethe activitiesthatare pl.... d for the next month? Page 33 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHJOST" A Mythics Emergent Group Company Does the document: MonthlyStat.sReport— D23 Teem • Sum Mnnth 10 marine the acti ities performed in th at month? Mythics • Definethe activitiesthatare pi a n n.dforthe next month? Does the document: MonthlyStat.sReport— D24 Team • Sum Month 11 marine the acti„ities performed in th at month? Mythics • Definethe activitiesthatare pl. n n.dforthe next month? Does the document: • Definethetestingsched.l a a n d theacoountableresouroes to complete thework? • Confirmthetestdatar Integrations, and Configurationsthat are D25Test Plan .q.i,.d to exec. to the t e sting? Mimi Miam • Confirmtheapp--htn m... gedefectsfromidentification through resolution? • Define the test scen s and detailed to st scripts(where needed)t. exec. t e testi n g? Does the Oracle Clod Application: (Production- D26Configuration Team Ready)* M ythics • Contain the Configurations a nd,ifapplicable, Reports as docu mented in the Co nfiguration Workboo ks? Does the Oracle Clod Application: Data (Produotion- D27Converted Team Ready)* M ythics • C. t.i.thedataas do..mentedinth.Data Conversion Strategy Deliverable? Does the Oracle Clod Application: (Produotion- D28Integrations Teem Ready)* • Contain the Integrations as doo.mented in the Integration M ytnios Strategy Deliverable? Does the doc. meat: MonthlyStat.sReport— D29 Teem • S.mmar:etneaotivitiesperformedintnatmontn? Month12 Mythic. • Definethe activitiesthatare .... d for the next month? pl Notes: Indic ates the components that make-up the Oracle Cie udApplic atio ns o Live in the production environment. A o Live is complete when each of the id entiified Delivera bles for the Go Live have been accepted pursuant to IV lythics Proposal Agreement #126132, Additional Terms and Conditions, Section 4.i. Acceptance of Deliverables. 1. City of Miami s Obligations and Project Assu m ptions. CityofMiami acknowledges that timely provision ofand access to office accommodations, facilities and equipment (if applicable) and assistance, cooperation and complete and accurate information and data from City of Miami and City of Miami's officers, agents and employees (collectively, "cooperation") are essential to the performance of any Services as set forth in this Exhibit. Team Iv lythics will not be responsible for any deficiency in performing Services /l if such deficiency results from the City of Miami's failure to provide full cooperation. City of Miami acknowledges ifTeam IV lythics cost of providing Services is increased because of City of Miami's failure to meett�h/le obligations listed in this /e+xhibit, Miami to provide cooperation, or because of any other circumstance outside of Team IV lythics control, then the City ofp pl Vliami agrees to pay Team IV lythics for such increased costs. Such increased costs may includetime during which Team I v lythics resources are under- utilized because Page 34 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTH I CS'" A Mythics Emergent Group Company of delays. City of Miami acknowledges that Team Mythics abilityto perform the Services depends on City of Miami fulfillment ofthe obligations and assumptions set forth below. A. City of Miat„i Obiigatio s. I. Require City of Mia mi to obtain Oracle Cloud Services su�b`scription(s) for the Oracle Cloud Applications u n der separate contract priorto the ca m m e nce m e nt of Services u n d erth is ex hi bit and m a i nta i n such Oracle Cloud Services forthe duration ofthe Services provided underthis exhibit. II. Require City of Mia m i to provid eTe am Mythics with full access tothe relev a ntdocu m entation and the functional, technical, and business resources with adequate skills and knowledge to support t h e perform ante of Services. 111. Provide, or req wire City of Mia m i to provide, for allTeam Mythics resources perfor ming Services at City of Mia m i s site, a safe a nd h e a l t h f u l w o r k s pace (e. g., a works p a c e t h a t i s f r e e f r o m recognized h a z a r d s t h a t a r e c a using, or l i k e l y t o c a use, death or serious physical h a r m, a w o r k s p a c e t h a t has proper v e n t i l a t i o n, legally acce ptable oxygen concentration levels, sound levels acceptablefor resources perfor m ing Services inthe workspace, and ergono m ically correct workstation s). iv. Provide, or req uire City of Mia m i to provid e, a ny notices, a n d obtain a ny can sents, required for Team Mythics to perform Services. V. Require City of Miami to limit Team Mythics access to any production environments or shared d evelop m e nt environ m ents to th a exte nt n ecessary for Tea m Mythics to perfor m Services. Vi. As req uiredbyU.S.DepartmentofLaborregulations(20CFR655.734),req uireCityofMiamitoallowTeam Myth ics to post a Notice regardingTeam Myth icsH-1Bemployee(s)atthe works itepriortothe employee's arrival on site. Vii. The Services scope in this ex hi bit is limited to up to� six (6) —-production n-production e n viro n m ents and one (1 ) production environ m ent procured separately by (,ity of Mia m i. Thefinal projectenviron m ents will be defined in the Environment Management Plan Deliverable. The pre -production environ ment(s) will be required to allow t h e f l e x i b i l i t y needed for meeting t h e t i m e l i n e s while having parallel Configuration, validation, and I ntegration/ Conversion activities. If it is determined by Team Mythics that additional enviren m ents are n ecessary,City ofMia m iwill procurethose environ m entsfro m Mythics separately. Vlii. Perfor m all tasks and activities assig ned to Mythics,Inc. inthis exhibit a nd providethe project Deliverables own e d by Mythics, I n c. a s i d e n t i f i e d a b o v e in a t i m e l y m a n n e r. ix. R e q u i r e City of Mia m i to perfor m all t a s k s a nd activities assig ned to City of Mia m i in this exhibit a nd provide the proj ect Delivera bles owned by City of Mia mi as identified above in atim ely manner. X. Req uire City of Mia m i to provide allfiles fro m their existing a p plications for integrations a nd conversions inafar m at and level of detail s pecified by Tea m Mythics a n d required to loa d into th e Oracle Cloud Applications. Require City of Mia mi to provide resources to fill the following roles a. Part-time project sponsors to help resolve escalated issues, make escalated decisions, and set project direction. b. Part-ti m e proj ect director to oversee th e proj ect. Page 35 of 63 Page 35 of 66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS'm ��: A Mythics Emergent Group Company c. Full-tim e project m anagersto help m anagethe Project Plan, execute status, and deploythe solution. d. Part-time solution architecttoconfirm the solution and validation localizations, asapplicable. e. Full - t i m e business process owners to confirm decisions and help s h a p e t h e solution. f . Part-time security l e a d s t o confirm the security design and validate security within the in - scope Countries/regions, as applicable. 9. Part-time reporting lead to confirm the reporting approach and validate the local variances, as applicable. f� h. Full-time reporting developers to help develop Reports in the in -scope Countries/regions, as applicable. i. Part-time technical architectto confirm the architecture. j . Data leads and data specialists t o help extract, cleanse, and validate data. k. Integrations lead and developersto help design, build, andtest Integrations back to City of Miami's systems. 1. Part-time testing lead t o plan and execute testing . m. Part-timetestscenario/scriptdeveloperstocreatetestscenarios/scriptsandthen execute them xll. Require City of Miami to obtain the rights to ensure Team Mythics resources have access to City of Miami's internal orthi�r`d-party collaboration tools thatwill be utilized by project me m bars (including, Bo , Slack, Microsoft Share Point, Microsoft Tea m , and other applicable collaboration tools) for the duration ofthe project. xiii. IfTea m Mythics providesthe CityofMia miwith accesstoathird partytool(softwareorcloudcservice) to facilitate colll a boration between Mythics, Inc., City of Mi am i and Oracle related to the Services ("Third Party Collaboration Tool"), The City of Miami agree to comply with the applicable terms found at httDs.//www.oracle.com/a/ocom/dots/corporate/ocs-third-party-tools.Ddf. Such applicable terms shallbecome binding upon anyuse by Mythics,Inc. ofthe corresponding Third Party Collaboration Tool. For any other Third Party Collaboration Tools not provided by Tea m Mythics internal collaboration tools (ifa ny) that will be utilized by project me m bers, Team Myth ics, will obtain the rights for Team Mythics resources to use such Third Party Coll a boration Tools forth e duration ofth e proj act. xiv. Data Conversion a. City of Mia m i is responsible for providing specific criteria for identifying data forextraction within the criteria of active records. b. City of Mia m i is responsible for cleansing �`of data . C. City of MiamishallextractdatafromSITonwards. G. Proje tAssuimptio s. The parties estimatethatthe project will commence on or about DEC-2021 and becompleted on or about DEC-2022. Any changes to the timeline will be managed through the Change Control oc Press found in the Proposal Agreemri et AaTma C aiti—al I ers an-iriditior,s (4.ii) . J. Anytimelines or completion dates discussed with City of Miami, referenced inthis exhibit, or setforth in a d o c u m e n t d e s c r i b e d in this ex h i b i t a r e e s t i mated dates and are i n t e n d e d f o r p l a n n i n g purposes only. Team Mythics does not guarantee thatthese estimated dates will be met; however, Team Mythics will use com mercially reasonable efforts to meetthe estimated dates. Ili. Oracle resources will not typically perform Services on holidays recognized by Oracle or on weekends. However, with Mythics, Inc. s rCity ofMiam s permission, Oracle resources may c h o o s e t o perform Services during such periods. Page 36 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS`" `� A Mythics Emergent Group Company US-10863005-AUG2021 Page 36 of 66 iv. All project Deliverables will be created using standard Oracle TCM+ templates and formats. V. All project documentation, presentations, and project communication will be in US English. vi. Any work the City of Miami requests beyond the scope stated inthis exhibit will need to be presented by Mythics, Inc. for approval through the agreed upon governance process (per the Governance Model Deliverable).ThestandardlJMange, Control Pro ss found in the Proposal Agreement Aaaiti-, Terms and Conditions (4.11) will befollowed,to m akethe necessary changes tothis exhibit, including any c h a n g e s t o t h e fees and estimated expenses. vii. The Services shall be performed on -site atthe City of Mia misfacilities located in Miami, FL and remotely. Staffing is based on a blended delivery approach leveraging local, onshore, and offshore resources, and a majority of Services will be performed by remote onshore or offshore resources. Offshore effort will be delivered from Oracle's offices in India, and work schedules of offshore resources will be per their respective time zones. viii. Oracle will, at its sole reasonable discretion, determine the number and manner in which resources are assigned to perform its obligations. ix. Configuration ofthe Oracle Cloud Applications will be limited tothe Standard Fu nctio n a lity g e n era lly available in the base Oracle Cloud Applications release planned For Go Live. x. Unless otherwise specified, common requirements and business processes will be utilized forth Services specified in this exhibit. xi. Anything not expressly listed inthe description of Services is notincluded inthe scope of, orestimatecifees for, Services. xli. Team Mythics m a y use a tool hosted on Oracle infrastructure to v a lid ate that p a yrollcalculations in City of Miami s legacy pa yroll application match calculations in Oracle Cloud Payroll. Thep yroll data will be used onlyto the extent necessary to validate calculations and will be removed from Oracle infrastructure following v a lid ation. Myth ics, Inc. will require City ofMi a mi will limitthe data providedtoonlythe data necessary to perform the validation. xiil. Team Mythics will providetheCityofMiami sprojectteamandenduserswithaccesstointroductory- l e v e l , digital training o n the ERP Cloud Services via Oracle's Launch Pad portal for all in scope E R P a pplications identified in Section 1.B. i. herein. xiv. will coordinate with the City of Mia mi on scheduling, and conducting, live virtualtraining with up to sixteen (16) ofthe City of Mia m i s e m ployees for u p to Five (5) consecutive days on the fu nctionality generally available in the ERPCIoud Servicesfor all in scope applications. xv. Ifordered separately, Team Mythics will provide eight(8) nfthe City o£Ml University mi sdesignated employees with aone�(1)yearcloud learning subscription( CLS )to accessthecatalog of University digitalcontentfor the ERPCloud Services and be eligible totake up to one (1) cloud certification examination. The City of Mia mi will be required to enter into a separate order with Oracle for such CLS subscription. xvi. Team Mythics will providetheCity ofMia m i's projecttea m and end users with accessto, introductory - level, digital training on the HCM Cloud Services via Oracle's Launch Pad portal. xvii. Team Mythics will coordinateon scheduling, and conduct, live virtualtraining with uptosixteen(16)ofthe City o £Miami s e m p l o y e e s f o r u p t o f i v e (5) consecutive days o n t h e f u n c t i o n a l i t y generally available in Page 37 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. tr, MYTH I CS'm `� A Mythics Emergent Group Company theHCM Cloud Services. xviii. Ifordered separately, Team Mythics will provide` eleven (11) ofthe City of Mia mi s University d lesignated a ployeeswith a one (1) y e a r c 1 o u d learning s u b s c r i p t i o n ( C L S ) t o a c c e s s t h e c a t a 1 o g o f O r a c 1 e V n i v e r s i t y digital content for the HCM Cloud Services and be eligible to take up to one (1) cloud certification( exam ination The CityofMiamiwill berequiredtoenterintoaseparate orderwithTeam Mythics for such CLS subscription. xix. Owing to the uncertainties ofthe evolving COVI D-19 situation, the provision of any on -site Services under this exhibit is subject to the delivery resources being permitted and able to perform such Services takininto consideration applicable laws and regulations, including those pertaining to health, safety and mobility(whetherinthecountryofserviceprovision and/orthecountryoflocation ofthedelivery resources). Ifthe provision of any on -site Services is negatively impacted due to circumstances related to or arising fro m the COVID-19situation,Team Mythics, Inc. agree to cooperatein good faith to review such impact and, if necessary, amend any resource plans, work plans,, the Project Plan, service specifications, time schedules and the like in accorda nce with the Change Control Process found in the Proposal Agraamant Addieional Terms and Con litions (4.11) , including possibly putting in place an infrastructure (e.g. VPN) to enable a remote delivery of services. I-orthe avoidance ofdou bt, this Section is without prejudice tothe parties rights and obligations undertheforce majeure clause of theAgreement. Xx Third -party NeoGov will continue to be used for Civil Service recruiting. 2. Fees, Expenses, and Taxes. City of Miami agreesto pay Team Mythics the fee specified below for the Services and Deliverables described inthis Exhibit A. Thisfee does not include expenses ortaxes. Once a Mythics Team Deliverable is accepted, or deemed accepted, in accordancewiththe Mythics Proposal Agree ment#126132, Additional Terms and Conditions Section 4.i. Acceptanceof Deliverables, the corre s po n ding feefor such Deliverable specified below becomes due and payable and Mythics shall thereafter invoice, and City of Miamishallpay, such Deliverable fee; this payment obligation shall become non - cancelable, and the s u m paid non-refundable on such acceptance date. Deli—ra ble # Deliv era ble Name D1Project Charter D2Project Plan D3Deliverable Accept: D4Environment Mana Estimated Invoicing Month Deli.,erable Fee Page 38 of 63 $393,324.00 $309,040.00 $309,040.00 $309,040.00 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICST" A Mythlcs Emergent Group Company Den--nie # Deli—rable Nan,. Ongoing Support Model Estimated In —icing Monty, Deli—rable Fee $309,040.00 D5 D7 Monthly Status Report — Month 1 2 $ 505,702.00 D8 Integration Framework Design 2 $730,458.00 D9 Monthly Status Report — Month 2 3 $505,702.00 D10 Monthly Status Report — Month 3 4 $505,702.00 $707,982.00 DI Test Strategy 4 D12 Monthly Status Report — Month 4 5 $505,702.00 D13Data Conversion Strategy 5 $618,080.00 D14 Integration Strategy 5 $561,891.00 D15 Report Strategy 5 $561,891.00 D16 Monthly Status Report — Month 5 6 $505,702.00 D17 Monthly Status Report — Month 6 7 $505,702.00 D18 Monthly Status Report — Month 7 8 $505,702.00 $337,134.00 D19 Configuration Workbooks 8 D20 Cutover Checklist 8 $337,134.00 D21 Monthly Status Report — Month 8 9 $505,702.00 D22 Monthly Status Report — Month 9 10 $505,702.00 D23 Monthly Status Report — Month 10 11 $505,702.00 D24 Monthly Status Report — Month 11 12 $505,702.00 D26 Configuration (Production -Ready)* 12 $449,513.00 D27Converted Data (Production -Ready)* 12 $449,513.00 D28 Integrations (Production -Ready)* 12 $449,513.00 D29 Monthly Status Report — Month 12 13 $505,702.00 To.ta, Fixed Fee $12,901,017.00 Est;r>,ate ofTra.,e� $868,665.60 Additional expenses including but not limited to travel incurred in the process of delivering services will be invoiced monthly as they are incurred. Page 42 of 63 Use of data contained on this page is subject to the restriction on the cover page of this document. 0�� MYTHICS'" `� A Mythics Emergent Group Company A. Col„Pensa[oryTax. The parties acknowledgethattemporaryliving relmbursa mentstoTeam Mythics provided resource(s)maybe deemed compensatory underfederal, state, and local tax laws ifa resource s assignmentin a particular location will exceed or has exceeded one ( l1) year. Where r e a s o n a b l y possible ,Tea m Mythics will plan with the City of Mi a m i t o I m ittIn e d u�r`a do n of a r e s o u r c e s assign m e nti n a pa rticu la r locatio n to les s th a n one (1 ) year. Ifth e req uire m ants ofthe Services are suchthatitbeco m es necessary for a resource's services in a particularlocation to continue for a ye a r or more and as a result, the rei mb urs e m e nt of such resource s living expenses are deemed com p e n s a t o o y for tax purposes, then, the City of Miami agrees to pay Mythics the amount of additional c o m p e n s a t i o n provided to such resource to com p e n s a t e for taxes i m posed . B. In[erna[ional Tax/Resource Cos[. Th e C i t y o f M i a m i a c k n o w 1 e d g e s t h a t t h e perform a n c e o f S e r v i c e s u n d e r t h i s exhibit m ay involve use o f r e s o u r c e s from a country or location other than that in which the Services are to be performed ( non-n alive resources"), The use of non-native resources may create a tax reporting and filing obligation for such resource in such country or location and may ca use Team Mythics to incur incue m entalta x costs and other ad m inistrative costs (e.g., costs arising from tax preparation, reporting and filing obligations) associated with placing a non- native resource in the country —location in which th e Services are be perform ed�`. These costs are separate from and in addition to Co sts. pe n s/�es. The costs as �`relatecito the performance of Services under this exhibit are defined a s Re soucrce Hosts. Accord i n g ly, for Services perform ed u n d erth is exhibit, in addition to(�paying Mythics the fees for Services plustaxes and expense ,The City of Miami agreeestcpay Resource Coststo Mythics within thirty(30) days o fthe date ofan invoice(s) for such Resource hosts. C. Integrations. ERPIntegrations. # ln—arati— I S..— INTE1 1CMIAAPACHFile TD Cloud Payable. INTE2 2 CM IA AP Po.itive Cloud Payable. Pay File TD 3CMIAAPtoLind.ey INTE3 Payment Extract Cloud Payable. Interf—M Reference Tables. Ta rg et(s) Electronic Payments to bank Payments information to bank Outbound to Lindsey system Complexity Page43of66 Use of data contained on this page i. subject to the restriction on the cover page of this document. # 1—g—ti— I Source 4. CMMAR ARCV INTE4Invoices and External Payments Interface TD 4 b CM IA AR ARCV INTE5Invoices and Cloud Receivables Payments Interface TD 5 CMIA AR Business INTE6 External Voids TD 6CMIAARCustomer INTE7 External In bou nd I nterfaceTD 7 CMIA AR iBuildMiami Web INTE8 Exte nal Payments Receipts Interface TD 8 CMIA AR Interface INTE9 Bmingand Mailing External address TD 9. CMIA AR Invoice INTE10 External Inbound Process TD 9b CMIA AR Certified INTE11 External Liens Processing TD 11. CMIA AR INTE12 iReceivables Quick Extension (External Registration TD 121SMIAAROracleto INTE13 Cloud Receivables Burglar alarm TD 13CMIAAROracleto INTE14Fire False alarm Cloud Receivables PaymentTD 14CMIABurglaralarm INTE15 External In oice Interface TD 17.CMIAFireFalse INTE16 Extern. alarm Inte,faceTD 17b CMIAR—Kise INTE17 Cloud Recei ables alarm Interface TD Cloud Grants 19.CMIAGrantTracs INTE18 Interface TD Management 19b CMIAGranJ,— Cloud Grants INTE19 Interface TD Management 19. CMIAGrantTracs Cloud Grants INTE20 Interface TD Management i(? MYTH I CS-" it A Myt — Emergent Group Company T. gee( ) Cn.., pia�ciey 07777777 interface, Inbo.na: AR Invoke creation, Adjustment. Outbound - Payment info to ARCV Moderate Two-way interface, Inbound :ARlnvoioe creation, Adjustment. Outbound - Payment info to ARCV Moderate ARInvoke Adjustment Moderate Create customer from Miami&. system I Complex ARPaymenireceipt from IBuiidMia sing Co m plex DbLink Update of customer information I Complex ARlnvoicecreation,CustomForm,using Complex DbLink ARInvomecreation,IS--Form, using Moderate DbLink Createcusto mer.Assu m ethatfilewill be provided in the r equi,edfor mat in SFTPfor OICto consume. Complex ARReceipt,OutbounatoPWWeDepartment Co m plex Burglar Alarm (BA) system ARReceipt,OutboundtoFireDep—ment Ea False Alarm system sy ARInvoice creation I Moderate Two-wayinterface,Inbound :ARInvoice M oaerate creation,Outbound-PaymentinfotoARCV Two-wayinterface,Inbound :ARInvoice Ea sy creation, Outbound- Pay mentinfotoARCV Outbound file Moderate Outbound file Outbound file Moderate Moderate Page44of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" A.'l,i- Emergent Group Company YI nee gra eion 21CMIALindseytoAP I Source I Targets) Complexity INTE21 External Lindsey to AP interface Moderate Interface TD 22aCMIAPAInterface INTE22 External Payroll cost data to PA Very Complex Payroll to PNGTD 23 CMIA PCARD File INTE23 External Pcard data from Bank Complex I m port TD 31 CMIA INTE24 AR_ARCV_Payment_I. Cloud Receivables From Oracle to ARCV Easy terface TD 11 b CMIA AR INTE25iReceivables Quick Receivables Inbound from Customer Complex Regis=ration TD 15b CMIA Collection INTE26 Receivables Ou=bound to Correction Agency Complex Agency Interface TD External Inbound Daiiy from CORE POS INTE27 CMIAARPOSReceipt Moderate Batches CMIA AR ARCV INTE28 Adjustments Interface External Inbound (See INTE4 & 5) Moderate TD External (AP) Inbound External (AR) Inbound Came bank —ZBAto AP) INTE29 Bank Statement Moderate INTE30 Bank Statement Easy INTE31 Bank Statement External (PR) Inbound (same bank —ZBAto AP) Easy INTE32 Certified liens paid in Receivables Outbound to City Vie w Ea sy full fla gto City Vie Dice Validation to INTE33In POS Receivab — Outbound to POS (1 system or many?) Moderate Supplier Invoices to Used for suppliers to submit invoices INTE34APInterface (In Dices External importedusingXMLGate aytoAP(CMIA Complex OSN) XML Gateway file) INTE35 Lockbox External Moderate Inbound from Ban k Purchase Order INTE36 information (Purchase Approved POinformationsenttovendorvia External Complex OSN. XMLforma=.CanuseOSNinClaud. Order OSN) Vendor Outbound (PO) Interfaces being developed- INTE37Purchasing eBuil.er Moderate Interface Vendor Outbound Interface INTE38 BlankatAgreemant Purchasing (PO) eBuilder Interfaces being developed - Moderate Outbound Interface Blanket Agreement Outbound Interface P.ge45of66 Use of data contained on this page is subject to the restriction on the over page of this document. MYTHICS'" A.'l,irs Emergent Group Company fr nee gra eion So uroe Requisition Status — I Ta rg et(s) Interfaces I Complexity POStatusPODetails— (PO) eBuiltl er being tlevelopetl- INTE39 Purchasing Requisition Status—POStatu.PODetail.— Moderate l hange Order Change Order Outbound Interface Outboundlnterfaoe (PO) eBuilder Interfaces being developed - INTE40 Receipt Inbountl Inte,face External Receipt Inbound Interface Co pie. m Receipts to update PO e Bui l demo Oracle AP (AP) eBuilder Interfaces being developed- INTE41In Dice External eBundertoOracleAPln Dice Moderate I—Iface(I n bou n d) I—Iface(I n bou n d) .Build e r to Oracle AP (AP) eBuilder Interfaces being developed- INTE42 In Dice Interface Payable. eBund.—O—I.API—ice Moderate (Outbound) I —If... (Outb.0 n d) INTE43 (AR) Boilers and External 3rd party program cre ate. invoice. and Complex Elevator. Billing and. to AR INTE44(AR) Public Work. External 3rdpartyprogramcreate.invoioe.and Moderate .end. to AR CMIA Grant. ECIVIS INTE45 Projects / Grant. Moderate Outbound Interface and Task and Award info from INTE46External eBProject udder bi-tlirecuonal eBuilder (con.truction mgmt.y.t.m). Project Complex to and from Project. creation and updates INTE47 eBuilder bi-directional E xternal Moderate to and from Projects Funding and Budget. INTE48 eBuilder bi-directional Pr / Gra of ects nts Ea sy to and from Project. Award. Project and Task and Award info from Journal Entry INTE49Sympro me Exteral eBuilder (con.iruction mgmt .y—m). Project Moderate rfa ce creation and update. 11. HCM Integrations # Integration Source Target(.) Complexity INTE1 CMIA Benefit. CCC Cloud Benefit. I Outbound Benefit Vendor Moderate nterface CMIA Benefit. INTE2 LegalShield Outbound Cloud Payroll Outbound Legal Shield Complex Interface CMIA E er Bridge INTE3 Interface Outbound Cloud Payroll Outbound Everbridge Moderate File Page46of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" A.'l,i- Emergent Group Company # Integration CMIA External Source Target(,) Co m piex ity INTE4Employee Direotory Cloud HCM Outbound Employee Directory Moderate Extract CMIA Generate INTE5 Cloud HCM Outbound DMV Easy Dri er', Loen,e File CMIA Generate PTO INTE6Accr,.al, file for Cloud Absence Mgmt Outbound Kronos Moderate Krone, CMIAHRGIStoOracle INTE7 I n te,face GIS System Inbound Cloud Payroii Moderate CMIAHRGIStoOracle INTE8 Clod HCM Outbound GIS Moderate interface -Data Lo d CMIAHRPopulate Fire INTE9 Cloud HCM Outbound Fire table Moderate Interface Table CMIA HR Populate INTE10 Cloud HCM Outbound Poiiee table Moderate Police Interface Table CMIAKroos-Labor INTE11 Le el Xref Clod HCM/Pay,.,, Outbound Krono, Moderate MaintenanceProce„ CMIAKronos-Oracle INTE12to Kronos Manoi Cloud HCM/Payroll Outbound Krono, Co mpiea Person Insert CMIA MIR3 Interfaoe INTE13 Cloud HCM/Payroll O.ibo,.nd MIR3 Complex Outbound File CMIA Payroll Pension INTE14 Gold Interface - FIPO Cloud Payroll Outbound Pension System Moderate CMIA Payroll Pension INTE15 Gold Interface -GIBE Cloud Payroll Outbound Pension System Moderate CMIA Process Drier'. INTE16 Cloud HCM Outbound DMV Moderate License File CMIA Load Krono, INTE17 Clod HCM/Payroll Outbound Kronos Moderate Payroll Fiieto Staging CMIAPayroii - Kronos INTE18to Oracle BEE Interface Kronos Inbound Cioud Payroii Moderate CMIA Payroll ICMA INTE19 Interface Cloud Payroii Outbound ICMA Moderate CMIA Payroll INTE20 Nationwide 457 Interface Claud Payroll Outbound Nationu ide Moderate CMIA Payroll Positi e INTE21 Pay Report Cloud Payroii Outbound Bank Moderate Page47of66 Use of data contained on this page is subject to the restriction on the -- page of this document. # I Integration So INTE22 CMIA Colonial Life Cloud Payroll Extract INTE23 Cig—ACEfiiaE—act Cloud Payroll CMIAKronos-Oracle INTE24to Kronos Person Kronos Interface CMIA FL DMV DL INTE25 Update Person EIT DMV process INTE26 CMIAHRFinalProcess Internal Date Update Pro INTE27 CMIA HR Oracle Cloud HCM Address To GIS D. Cor —psi—s. ERPConversions. MYTHICS'" A M'W- Emergent Group Company Target(,) Complexity W, Outbound Colonial Life I Moderate Outbound ACE I Moderate Cloud HCM/Payron I Moderate Cloud HCM I Easy Cloud HCM Moderate GIS Moderate IIIIII�.. CNV1 ChartofAccount Values • Outcomefrom the Global Design ofthe COA Moderate CNV2Assets — Actvva • Filereceivedfromcu--EBSproduction Moderate • File received fro m current EBS production CNV3 GL Opening Baiance Easy • GL Open Balance • File received from current EBS production CNV4GL Period End Balance GLPeriodtoDateSumm (IastTwofiscal to ary years prior Easy the fiscal year of go -live) • File to be received fro m c urre nt EBS production: Moderate CNV5 GL Period Detail • GLPeriodto Date Detail(currentfiscal year ofgo-live) • File received from curre—EBS production: Moderate CNV6 GL Budget • GLBudget • File received from current EBS production: Moderate CNV7 GL Budget Control Customers • GL Budget Control CNV8Active • File received fr. mcurre—EBSproduction Very Complex Open Receivables Transactions — Open CNV9• File received fromcurrentEBSproduction Moderate Invokes and Credit Memos Open AR Receipts — CNV10Unapplied and • File to be received fromcurre,tEBS Moderate Unidentified Receipts production CNV11Open Projects and • File received fromcurre—EBS,oduction Complex Tasks CNV12Open Grants/Awards • Filetobereceived from curre,tEBSproduction Very Complex P. ge 48 of66 Use of data contained on this page is subject to the restriction on the over page of this document. MYTHICS- A Mythlcs Emergent Group Company Open Grants, Award CNV13• File,— be received from cu rre nt EBS prod notion Very Complex Budgets CNV14Project Cost • File,— be re.e ved from c:,rr,ntEBS production Moderate CNV15 Project Billing • File— be, veafrom.urr—EBSprnductien Moderate Active Suppliers and CNV16 • File re.e vea from.0 rre nt EBS production Very C.mple Supplier Sites, Banks Open Payable. In,,.i.e.- CNV17Open InvoicesandCredit memos • File receivedfrom.urrentEBSpr.duction Moderate CNV18 Pay, bles-10991nvei,e • Fit re, eivadfrom curre —EBS pr.auction Moderate Pur.ha.eOrders— CNV19Open • File receivedfr. mcurrentEBSpr.duotion Moderate St. ndordPO Open Pur.haseOrders— • Fit ere. eivedfr. m.urrentEBSproduction Moderate CNV20 BlanketAgreamants Open Pur.haseOrders— • File re.eivedfrom.urrentEBSprodu.tion Moderate CNV21 Blanket Relea.es Open Procurement • File re.eivedfr.m.urrentEBSpr.du.ti.n CNV22 Contra— — C.ntra.ts C. m pie. and Clauses • Open PCARDtran... tionsfrom . urrentpro—s— CNV23Open Expenses Note: Requires file with u n pr.cessedtra n sactia ns fr. m PCARD C. mple. processor (MasterCard) HCMCan versions. # B- .Obj— Historical Employee Demographic a n d CNV1 Jab/Assignment Data (Active, Inactive, and Terminated employees) CNV2I Compensation CNV3 I Recruiting CNV4 I Payr.11 Co.., • Uptothree(3)yearsofhistorysourcedfrom EBS,including Lading of data int. HCM Cl.ud C,o rn p l .. • PP1 will include It mitedco m pletionofthe projectdata • Uptoane(1)yearofhistoryforactiveemployees • PP1 will include It mitedco m pletionofthe pr.je.tdata • Upt..ne(1)yearofhistory,includingopenjobrequisitions, activecandidatesandactivejobapplicati.nsprocess • PP1 will include It mitedco m pletionofthe projectdata • Upto one (1) year ofpayroll balances data Easy Moderate Page49.f66 Use of data contained on this page is subject to the restriction on the cover page of this document. E. Custom, Reports. ERP Cu ,.— Re Port C_st — Report N.r Des.ripti__ MYTHICS'" A Mythi- Emergent Group Company C.—plaxity J CR1Custom Account Anaiysis Report BIP C.mpie. CR2 GL Baiances report BIP Moderate CR3 AP Aging Report BIP Compie= Changestocustomerfacing outputs CR4 (RTF Template Oniy) — Expense BIP Easy Report CR5Changestocustomerfacingoutputs BIP Moderate (RTFTempiateOniy)—ARIn ice Changestocustomerfacingoutput. CR6 (RTF Template Oniy) — Payment BIP Moderate Formats Changestocustomerfacing outputs CR7 (RTF Template Oniy) — Purchase BIP Moderate Order Changestocustomerfacingautputs CR8 (RTF Template Oniy) — Project BIP Moderate Contract Layout Changestocustomerfacingautputs CR9 (RTFTempiateOniy)—Project Draft BIP C.mpie. In oiceLayout Recei,abies Aging Report CR10 BIP C.mpie. Modification CR11Asset Depreciation Report BIP Moderate CR12 PPM to GL Reoonoiiiation Report BIP C.mpie= APto GLReconciiiation Report/ CR13 CMIAAPAcoountPayabieTriai BIP Moderate Beianoe XMLReport CR14 AR to GL Reconciiiation Report BIP Moderate CR15 FA to GL Reoonciiiation Report BIP Moderate CR16 User and Role Report BIP Moderate CR17 RFP/ RFQ (with attachments) BIP Moderate (with CR18ProourementContraot attach m ents) BIP BIP Estoppei—ill behandiedoutsideofOraoie. Need onryarist Moderate CR19 Checi< Print (1 Be.,) C.-Pi.. In dices List CR20Outstanding M oderate for Estop pel of Outsta nding Invoices fro m AR P. g e 50 of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS" r A Mythics Emergent Group Company Cstet.. R----Nat..e D--ioti— Cet.,ele, 1— CMIAC.n—i..Ag.ncy Intarfac. R.l—d—Coa.cti—Ag.,I.t.rfac.—mayb.OTBI CR21 Motl.rat. Report report CR22 CMIA AR Dunning Letter Report BIP Co mpI.. CMIAP.G Rev.... an / Custom tl.v.Icp.tlGrantsr.lat.tltransaotin. report >may CR23Exp..dituras Summary Report be the same as ERP CR19 (CMIA to verify) Co mpie. (Finance Us. Only) CMIAPO-V.ntlorCommunication CR24 Details Report / Supplier Motl.rat. C.mmun cation Details Re port CR25 CMIA Open PO Reports Motl.rat. CMIAARBankR..... illation -Bank CR26 OTBI Moderate Deposit CMIAARBankR.concihation— CR27 OTBI Moderate Batch Info CR28 CMIAARDeposit Refuntlabl.Repart OTBI Moderate CR29 CMIAARExternallnt,gratia,Via ws OTBI Moderate CR30 CM IA AR Memo Lin. Report OTBI Moderate HCMCustom Reports C---R-p--Name Des—ipti-- C—Ple.ity Query Report CR1CMIAAtl-Hoc CMIAAtl-Hoc Query Report Processor Comp ax Processor CR2CMIAAtlmi.LeaveTimeA--, CMIA Ad min L.ay. Time Accrual Carryev.r Motlerat. Carryover CR3CMIA A,, Accrual Balances Report CMIA A,, Accrual Balances Report Moderate CR4CMIAAnniversary Hours CMIAAnniversary Hours Moderate CR5CMIAComp TimeAccrual Carryover CMIA Comp Time Accrual Carryover Complex CR6 CMIA C.mpensatetl Absences CMIA Compensated Absences Moderate CMIA Correct Default Expense CMIA Corre—DefawtExpen—A... untonEmployee CR7 Moderate Account on Employee Assignment Assignment CR8 CMIA Costing Detail Report CMIA Costing Detail Report Moderate PTO andPension CR9CMIACreate CMIA Create PTO and Pension Element Entries Moderate ElementEntries CR10 CMIA Deductions Report CMIA Deductions Report Moderate CR11 CMIA Dental (Full Time) Report CMIA Dental (Full Time) Report Moderate CR12 CMIA EEO by Age Report CMIA EEO by Age Report Easy Pagc51 of66 Use of data contained on this page is subject to the restriction on the over page of this tlocu ment. MYTH I CS" r A Mythics Emergent Group Company Gate— R--- -N--- D--i—io CMIAEEO by Org and HR Emp CR13 CMIA EEO by Org and HR Emp Group Report Easy Group Report CR14 CMIA EEO by Org and Job Report CMIA EEO by Ors and Job Report Moderate CR15 CMIA EEO by Org Report CMIA EEO by Org Report Easy CR16 CMIA Eligibility and Enrollment CMIA Eligibility and Enrollment List Moderate List m ploy.. Furlong h Hogs CR17CMIAE CMIA Employee Furlough Hours Taken Report Complex T.k.n Report CR18 CMIA Emplay.. Hire Report CMIA Emplay.. Hire Report Easy CR19 CMIAE mp,oy..T.rminationR.port CMIA Employ.. T.,mination Report Moderate CMIAE m ploy... with Mi..in gTi m. CR20 CMIA Employees with Missing Tim. report Moderate report CR21 CMIA FFC—ditU.ion De posit File CMIA FF Credit Union Deposit File Moderate CR22 CMIA Fire Accrual Ran Changes CMIA Fire Accrual Plan Changes CMIA Fire Sick Poe, Balance Report Moderate CR23 CMIA Fir.SckPoo,B.,.nc.R.port Moderate CMIA F,.xib,. Sp.nding CR24 Account E—aiiment Report CMIA F,.xib,. Sp.nding Account Enroum.nt Report Mode—. G.n. — Employ.. CR25CMIA CM IAG.n. — Employee Form L.tter Mod.rat. Form L.tt.r CMIAGESECityActi eEmplay... CR26 CMIA GESE City Acti e Employ... a. of D.t. Easy as of D.te CR27 CMIA H.ad Count D.tai, Report CMIA H..d Count D.t.i, Report Easy Hi.r.rchy M.int...... CR28CMIA .port Liai.on. XML R CMIA Hi.r.rchy M.,nt.nanc. Li.i.on. XML Report Motlerate CMIAHRA... u.,Entit,.m.nt.fora CR29 Pl.n CMIA HR Accru., Entit,.m.nt. for . Pi — Mod erate CR30 CMIA HR Drills Lice... Report CMIA HR Drills Li..... Report Moderat. CMIAHRE m ploy.. details who.. CMIAHRE m play— details whose Su pa—isorfi.ld is not CR31 Easy Sup... i.orfield i, n of Po pu,at.d Populated CR32 CMIAHREmploye.Hi.toryR.port CMIA HR Employee Hi.tory Report Ea.y CMIAHREmployeeJobAppro a, CR33 CMIA HR Employee Job Approval Cod. Moderate Cod. CMIAHREmp,oy...with D.f.uit CR34 CMIA HR Employees with D.f.u,t Account. Ea.y Accou nts CMIAHREmployee. with CR35 CMIA HR Employees with O—p.ym.nt Easy Overpayment CMIAP.y,.,, OPI.—ante CMIA Payro„ FOP Insurance Deductions CR36 Deduction. E..y P.g.52of66 Use of data contained 11 this page is subject to the restriction on the cover page of this tlocu ment. MYTH I CS" r A Mythics Emergent Group Company Cste... ReDertNa...® Des��io�io., Ce..,eie><it.. CR37 CMIA HR GESE YTD CMIA HR GESE YTD Motlerate CR38 CM IAHRJ.b Occupancy History CMIA HRJ.b Occupancy History Motlerate CR39 CMIA HR New Hire Extract CMIA HR New Hire E.trect Easy CR40 CMIAHRPoiice C.iiA,iowenceList CMIA HR Ponce Coil Allowance List Motlerate CR41 CMIAHRPoiiceEmpioyeeSfetus CMIA HR Ponce Employee Status Report Easy Report CR42 CMIAHRPositionNumberHist, CMIA HRPositionNumher History Easy CR43 CMIA HR Positions Control List CMIA HR Positions Control List Motlerate CR44 CMIAHRStaffListingwith Asof HR Staff Listing with As of Date Motlerate DCMIA ate CR45 CMIAHRVecationUsegeantl CMIA HR Vecetion Usage entl Carryover Report Compie.� CarrReport yo CR46 CMIA HR, Payroll, OTL New CMIA HR, Payroii, OTL New Hire/Rehire Process Motlerete Hire/Rehire Process CR47 CMIA Kronos Organisation List CMIA Kronos Organisation List Report Moderate Report CR48 CMI ALife E ents Sum mary CMIA Life E ents Su m mary Report Moderate Report CR49 CMIAMetlicai (Full Time) Report CMIAAMedicai (Full Time) Report Moderate CR50 Life ife Insu rance CMIA Minnesota Life Insurance Premium DetanReport Compie= Premium Detail Report CR51 CMIAMinnesote Life Insurence umSummaryReport Compie.� Pr Summary ReportCMIAMinnesotaLifelnsurencePrem CR52CMIA Open Enronm— C.mparison CMIA Open EnroiimentComparison Report Motle ate Report CR53 CMIAO� rtimeHoursantl CMIAO,ertime Hours antl Doiiars Report Motlerete Dollars Report CR54CMIA0—timeHoursantl CMIA O.,ertime Hours antl Doiiars Report (Fire) Moderate Doiiars Report (Fire) CR55 CMIA PAF Communication Error CMIA PAFComunica tion Error Report Moderate Rm eport CR56 CMIA PAF Status Report CMIA PAF Stetus Report Easy CR57 CMIAPart-time Empioyee CMIA Part-time Employee Hours Report E asy Hours Report CR58 CMIA Pay GESE Contribution Ex eptions by given PPE CMIA Pay GESE Contribution E... ptions by given PPE Moderate CR59 CMIA Pey GESE Pension Retros CMIA Pay GESE Pension Retros Moderate CR60 CMIA Pay Retro Entries Report CMIA Pay Retro Entries Report Easy CR61 CMIA Payroii - Custom Payroii CMIA Payroii - Custom Payroii Archie Post Process Moderate Archi,.e Post Process CR62 CMIA Peyroii Besic Life ER CMIA Payroii Basic Life ER Detluctions -AFSCME Motlerate Detluctions - AFSCME CR63 CMIA Payroll FOP Insurance CMIA Payroii FOP Insurance Deductions Motlerate Deductions CR64 CMIA Payroii NACHA File Copy CMIA Payroii NACHA File Copy Moderate CR65 CMIA Payroii Union Dues CMIA Payroii Union Dues Deductions -AFSCME Motlerete Deductions - AFSCME Page53of66 Use of data cont,i,ed on this page is subject to the restriction on the cover page of this tlocu ment. # C-stort, RePortNa Description, MYTH I CS" r A Mythics Emergent Group Company Complexity CR66 CMIA Position/Employee ,.-.sting CMIA Position/Employee Casting Repent Motlerate Repent CMIA Proc ss Custom Employee CMIA Precess Custom Employee Hierarchy -Main Very Comple= Hie chy - Ma CR68 CMIAPurchasingHierarchyReport CMIA Purch.sing Hierarchy Report Easy CMIAReconciliation of Premium CR69Contributions to BementEntries CMIA Reconci,i.tionofPremiumContributionst.E,ement Complex REntries eport Report CMIA Rollback CMIA Transfer CR70 Protects Relates Pay,,,,Lhosts CMIA Rollback CMIA Transfer Protects Relates Payro„ o mple. C. Labor Costs to Protects to Protects CMIA Rollback Verify CMIA CR71Transfer CMIA Rollback Verify CMIA Transfer Protects Related Complex Pro; acts Relatetl Payroll Labor C osts Payrell Labor Costs to Protects to Projects D CMIA Salary Data for In surance CR72 CMIA Salary Data for Insurance Report Comple= Report CR73 CMIA Salary Schedules Report glary chetl ules eport for ge CMIA S S R Budget Motler.te for Budget CR74 CMIA Salary Schedules Report CMIA Salary Schetlu,es Report for ER Comple= for ER CR75 CMIAS.,.rySch.dul..XMLRepor CMIA Salary Schedules XML Report for Budget Easy for Budget CR76 CMIA Selected Payroll Entries in CMIA Selected Payroll Entries in EXCEL format Moder.te EXCEL for m at CR77 CMIA Sick Con ersion for CMIASickCon ersionforAFSCME,Fire&Police Executi es Moder.te AFSCME, Fire & Police E...uti es CR78 CMIA Sick Gr.nd-F.thered Hours CMIA Sick Hours Carry-. er Moder.te CaGrantl-Fathered ryo pr process CR79 CMIASick-time Convers,onfor CMIASick-timeCon,.ersionforPorceofficersa,dSolid Ea Easy Police officers an d Solid Waste Waste CR80 CMIA Third Party Payroll Run CMIAThird Party Payroll Run Vand.tion Report Moderate Valitlation Report CR81 CMIATotEmpCount sWomen CMIATotEmp Count s Women Emp Count Easy Emp Count CR82 CMIATot., Compensation CMIATot., Compensation Statement Complex State m at CR83 CMIA Turno erA..,ysis Report CMIA Turno erAna,ysis Report Comple= CR84 OM AUpdateBEEE,ementEntryfor CMIA Update BEE Element Entry for OTL Modrate e TL CR85 CMIA Vacation Grand-F.theretl CMIA V.c.tion Grantl-Fathered Hours Carry-. er Process Easy Hours Carry-. er Process CR86 CMIAHR EEO4 Reporting (XML) CMIA HR EEO4 Reporting (XML) Complex CR87 CMIA Pays,ip Tom plate CMIA Pays,ip Te m plate Co mpie. CR88 CMIA Check —rite, XML CMIA Check —rite, XML Moderate CR89 CMIA form W-2 CMIA form W-2 Moderate F. Complaxity Definitions. Integrations P.ge54of66 Use of data cont,i,ed on this page is subject to the restriction on the cover page of this tlocu ment. MYTHICS'" A Mythi- Emergent Group Company E---.ibility Para rr,e —/ Type Eff--Type Veer E, E, Moaer— C.—pl.M Very C.-pl.. Type Configuration Configuration Transaction Transaction Transaction Inbound • of data • • • . • Integration load(setup or dataloadonly or tra n s action data load only data load only data load only transaction) • Volume ofdata data load • Number of • Adapt —based • Adapterb a s ad • Nu m ber of is lessth an one • Number of languages is connectivity connectivity records to be hundred(100) languages is one( ) and rule based a,d,ul,based loadetl rows one 0) • Maximum of data extraction data extraction • Years of • Number of • Single Source two (2)sources • Minimal • Minimal history d.ta languages is ofdata ofdata transformation transformation • V.I. meofdata one (1) • Adapterb ased • Adapterb... d , all local to , all local to • Numberof • Single source connectivity connectivity Integration Integration languages ofdata and rule based and rule based server server • Minimal data extraction data extraction • Dynamic • Dynamic transformation • Minimal • Minimal lookupsfroma lookupsfroma using XSLT transformation transformation single external single external • Adapter based , all local to , all local to source source Integration Integration • All • All connectivity And rule server server transformation transformation based data • No dyna mic . No dyna mic stoacommon sto atom mon extraction lookups lookups canonical canonical . Asynchronous . Asynchronous • All structure structure transaction transaction transformation Synchronous • Synchronous architecture, architecture, .—Cam mon transaction transaction with no with no canonical architecture, architecture, response or response or structure with response withresponsa call back call back • Asynchronous back to the back to the functionality functionality transaction source system source system • Na . Na • Response . Response process process architecture, orchestration orchestration with no payload is not payload is within the within the response or altered (a s-s) minimally fromthe API altered from process flow processflow call back call that theAPlcallthat functionality Na process generated the generated orchestration response the response within the • May include processflow basic process orchestration maximum of two (2) servers Page55of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS"" A Mythics Emergent Group Company 0utbou nd • Number of • Number of • Number of • Number of • Number of • Number of Integration Entitiessuch as entities u p to entities upto entities upto entities upto entities u pto department, two(2) four(4) six(6) eig ht(8) eig ht(8) employees, • Number of • Number of • Number of • Number of • Number of assign meats, output output output output output etc . c o I u m n s u p to c o I u m n s u p to c o I u m .. u p t o c o I u m .. u p t o c o l u m as u p to • Number of ten (10) twenty(20) thirty (30) forty (40) sixty (60) output • Selection • Selection • Selection • Selection • Selection columns criteria up to criteria up to criteria up to criteria up to criteria up to • Data selection three (3) at flve(5)at fl e(5)at flve(5)at se en (7) at criteria and each Ieve1, eaoh Ieve1, eaoh Ieve1, eaoh Ieve1, each Ievel,with exclusion rules without without with with exclusion rules exclusion rules exclusion rules exclusion rules exclusion rules • Complex • Need for . No custom Simplecustom • Moderate Moderate custom cu sto m extraction logic extraction logic cu sto m cu sto m extraction logic extraction/ • No bursting using Fast extraction Iogic extraction Iogic using Fast Formula Fast Fast Formula scheduling options with using using or logic such • NoBIR e port seeded Formwa with Formwa or Balance as Fast scheduling simple custom Balance Groups Formula or template . Na scheduling Groups Moderate required bursting . Balance • No options logic . Moderate custom Groups • Need for transformation using XSLT • BI template • No bursting custom scheduling scheduling Iogio specific • Ada based required options logic • With bursti ng tlelivery / pter • Simple BI • BI Report • With bursting option bursting co n necti vity a ad service template with template is option • BI Repor t options invocation v ry basic required to • BI Report template is • Need to pass format and • Asynchronous or no template is required to the extract validations or present the required to format aad data to BI transaction conditional extracted data format and present the Rarchitecture, eport n r eq wired • Complexity with no logic • Adapterbased format and present the extracted data extracted data in required BI s ponse o r Iayout of the c.11 back ca co^ne ctivity in required format and template and service a d • Moderate BI format and layout (functionality RTF templatewith etext, ation Iayout Complex BI etc.) • Na process A basic • Complex BI templatewith orchestration • sync hronous within the transaction validations aad templatewith complex p rocessflow architecture, oonditional made— validations ad Not a n event it with " " Iog— V ons alidatiaad conditional • May involve conditional logic drivenflow response or call back extraction of logic • May involve functionality balances • May involve extraction of • Na • Adaptarbasad extraction of balances process orchestration connectivity balances • Adapterbased within the and service • Adapterbased connectivity p rocess flow invocation connectivity and service • Notaneveat Asynchronous aad service invocation drivenflow tra^sactio^ invocation (technology a rohitecture, (technology adapters with ao adapters accounted) response or a000u nted) • Synchronous call back • Synchronous transaction functionality transaction architecture • Na process architecture, . Minimal orchestration with no process within the response or orchestration process flow call back accounted • Can functionality be an event driven Pa ge 56of66 Use of data contained on this page is subject to the restriction on the cover page of this document. E.--iiaility Parameters/ Type Effert Type �nbo u nd Integration ii. Conversions E--itaillity Type iii. Reports • Number of employees to beloaded • Type of data load (setup or transaction) • Volu meofd.t. • Number of attributes in to m plate Para meters/ Effert Ty in e • Numberof sub -entities • Data structure (hierarchy) • Numbar of data attributes per a ntity ,�-v2m MYTHICS"" A M'.- Emergent Group Company Very Easy Easy Mpaerate Cpmplex Very C—pie: I AM flow (-- • No process • Can bean published via ERP Clod orchestration within the event driven flow (ATOM adapter only) process flow and published) • Can be an event driven flow. (ATOM and • Number of • Number of • Number of published) N/A N/A employee employees less employees less spacificdata • Configuration than one hundred(100) than two hundred(200) data load only • Configuration • Configuration • Volumeofdata or transaction data load or transaction data load islessthanone hundred(100) • Volume ofdata • Volume ofd.t. rows • Does not is lessthanfive hundred (500) islessthanone th.u-d include rows (1000)rows flaxfield load • May include • May include • Number of flexfields flexfields attributes less • Number of • Number of than fifteen (15) attributes less thanthirty (30) attributes less than one hundred (100) Very Ea•y Ea•y Moaerate C—Pi— Very C--pie= • No sub- . Numbe, of • Numberof • Numberof • Numberof entities • Only open sub entities. one (1) sub entities. two (2) to sub entities. five (5) to sub- entities. more than transactions/ • Only open fnur (4) nine (9) ten 00) active records transactions/ • Only open • Only open • Only open • No Meade active records transactions/ transactions/ transactions/ child • No header- active records active records active records relationship between child relationship • Header -child relationship • Header -child relationship • Header -child relationship records • Uptoten(10) between data • Uptothirty between data exists between data exists between data exists data (30) data • M—th.n attributes attributes thirty(30) data attributes Page57of66 Use of data contained on this page is subject to the restriction on the cover page of this document. E:ta iiblllty Type, B I P Rep. — New C.tom Report) Para—.— ./ E£f-- Ty Reportlayo,t • Number of p ara m etars (pro m Pts)/LO Vs (Li— V. I u es) • Nu mber of tables involved • Driii-down features • Multiple level of grouping a.dsorti.g • Language translation (m wti-u.gual reporting) • Graphical re prese ntatio • Contlitional formatting Vany Ea •y Simple list report with • No Para meters or LOVs • Up to two (2) tables • Nodrill-down features • No grouping of data required . No 1, ..g. translation • No oonditional formatting and graphs Easy . Simple list/ tabular report with totals • Uptothree (3) parameters or LOVs • Uptofive(5) tables • Nodrill-down feature • No grouping of data N.la.guage translation No oonditional formatting and graph. Modena... • Detailed list/ tabular report • Up to five(5) parameters or LOVs • Requires upto eight (8) tables • Up to six (6) simple calculation logics andthree totals • Nodrill-down features o No sorting or grouping of data required • Translationup to f.ur (4) languages C--Plax • Cross Tab (Pivot to ble) repo —with hierarchies and multiple conditions • Requires up to seven (7) p ara meters and/or eight (8) LOVs • Requires up tote. (10) tables • Requires up to six (6) moderate calculation logics and up to four (4) totals • Reportquery having many join , item classes, d rilli . g , and p ara m eters from multiple standard business • Multiplelevels of grouping andsortingof data • Translation u pt. si. (6) languages MYTH I CS'" A Mythip Emergent Group Company Vary C--Plax • Crass Tab (Pivot table) Reports with hierarchies and multiple conditions • Requiresupto ten (10) p ara m eters and/orten (10) LOVs • Requires more tha.te.(10) tables • Requiresupto six (6) moderate calow anon logicsandup to four (4) totals • Report query having many join r item classe s� drilling, summaries and p ara m eters from multiple standard busi.essareas • Multiplelevels of grouping andsortingof data Translati... p to six (6) languages Involves Payroll functionality Page58of66 Use of data contained on this page is subject to the restriction on the cover page of this document. E:ea.,st nt�tey Ty, Parma.,, et. rs/ Enone Ty p. • Data V., Easy • Layout Easy M.d—tm MYTH A Mythic. Cor„Plaac I CS'" Emergent Group Company Very C--Plaac - • ay— • Simpie • Extensive extraction changes - changes - changes to ch..g..t. logic label/logo label/logo/ data data • Report heatler/ heatler/ extraction logic extraction layout foot., foot., • Layoutchanges logic • Number of changes changes from simple • Lay— C.I. m Column to tabular ch..g..fram (prompts) deletions, changes - format pie to • Numb., of column additions • Dynamic sorting (swim Cro s .-Tab LOV(List of format [Delete this of res ults format Values) changes r.—ifRep.,t. • Moderate • Dynamic • Calculation will not be calculation layout (based provided] on to g,c logics andup • D,iii-dnwn Cn nfiguration toth,ee (3) par. mete,.) features (Production) calculations and dyna mic BIP R.p orts (from • Addition s a,ting ofev (M odified Multiple lel exfisting table offive (5) parameters results St..d.,d of grouping n query, no • Complex and sorting new (prompts) Re port) join.), . AdditionalLOV. c alcw anon deletions, logic. andup column registration up /JC) to five to two (2) (5) format calculations change. numbers . R .ports with • Addition of multiple two (2) layouts Para meters • Additional (p,o m pt.) LM • Si m pi e egistr anon calculation upt. five(5) logics antl up nu m bers to two (2) • Addition of calculations ve five(5) Para meters (pro m pt.) P. g. 59 of66 Use of data contained on this page is subject to the restriction on the cover page of this document. E><--ibility Type Paran,.t.r�/ Eff— Type • Reportlayout V., E..y • Simple list Easy • Sim plelist R M-ol-te iiOMYTH A MyMip C--Pl®x • Oros T.b I CS'" Emergent Group Company V—Y C--Pier • Cross Tab • rosstab Pivot • Filter report Cross tab table) aria bular (Pivot table) (Pivot table) layout (Pivot table) format Reports Reports with Reports with co Haitians • Drill -down No filter .porti.ya.t • Up to five (5) hierarchies hierarchies and features conditions • Uptofive(5) filter conditions and multiple multiple C • Drill -down filter (prompts) conditions conditions • a lculation conditions . Reports Uptoten(10) • Up to ten(10) logic features • Mu • No (prompts) allowing up to filter filter conditions ltiple levels lculation • No Drill -down one level of co nditions (prompts) of grouping c a (prompts) logic features arill-down • Reports and sorting • No • No • On e(1)si m ple R • .ports allowi I up to • Specific view multi ple levels of calculation calculation; up allo wing upto th ree(3)levels requirements login too—Mtot.l three (3) ofd,ill-down • Dashboard grouping.na sorting • No • No levels ofd rill- • Up— three OTBI Reports functionality multiple multiple down (3 ) . No specific level of level of (N.w Custom • Uptothr.e(3) view groupingand groupingand calculations Reports) sorting sorting calculations anauptafive requirements nauptofive (5) totals • No No specific Nospeci£icv .w �5) totals • Multi dashboard view requirements ple levels requirements • simple • Multipl.l... is of grouping No of grouping anasorti,gaf • dashboard dashboard and sorting of data data . Report show • Re port show data sp.cificto data specific login user to login user and max to and max to o n e l. v e l o f one level of directs a irects • Complex • Moa.rat. ashboard dashboard functionality with multiple attributes P. g. 60 of66 Use of data co ntain.a 11 this page is subject to the restriction on the cover page of this document. Eztensibiiiey Pa�a.,,ete�s/ Type Eff—Type Report layout additions/ changes • Filter oondition additions/ changes • D,m-down feature additions/ changes C.i—iati.n OTBI R. p .— additions/ (Modin.d oh..g.. Standard Report) • Mu lti p I. 1. v el of grouping andso,ting • Specific req u,re ments Other MYTH I CS'" �. A Mythics Emergent Group Company V—y Ea,•y Layout Easy Layout M-ol— to a L,youtch,nges f C--Pi®x Layout V—Y C--Pl-. N/A c changes - changes - - label/logo/ changes - label/logo/ label/logo/ header/foot., f,oms,mple header/foot. header/foot. changes toCro,,Tab ,changes ,changes • Layoutchange format • Column • Layout from s, m pie to • Additionofup additions, ch..g.f,.m tabular format to five (5) tl eletions, sim pie to • Additionofup filter column tabular tofive(5)filter conditions format format conditions (prompts) changes • Addition of (prompts) • Report u ptotwo(2) • Addition of changes to filter simple allow up to conditions one(1 )level of calculation (prompts) logics upto four drill -down • Additionof (4) calculations • Changes to simple show data calculation specific to logic sup userloggedin to two (2) Multipl.lev.ls . calculations of grouping andsortingof data • Additionof simple calculation logic sup to four (4) calculations E:ter,siiaiiity Pat.—.1—/ Type Effort Type Very Easy Easy Ma,el—m ® Cot„plex Very C—pl— Fle xfie ids • Numberof sag m.nts • Nu mbe, of validations • Uptoth,ee (3) egm.— • No seg m.nt values validation • Uptofive(5) segments • Only seeded validations • Uptose,,.n (7) segments • Up to three (3) custom vaiidations • Me,,than seven (7) segments • Up to seven (7)custom validations • N/A • SQL coda • No custom • Custom SQL • Custom SQL • CustomSQL • N/A Custom Security compiexity SQLr.q.i,.d code cod. cod. profile complexity. Easy complexity. Mod.rat. complexity. Co mpiex • Compl.xiti. • Additional/ • Additional/ • Additional/ • Additional/ • N/A s would involve removal of five(5)totals removal of ten(10)totals removal of fifteen (15) removal of twenty (20) creation per role per role totals per tot, is per Custom Data custom role role Roles job roles, duty roles, privileges and permissions Page61 of66 Use of data contained on this page is subject to the restriction on the cover page of this document. 40MYTH I CS'" , A Mythirs Emergent Group Company E---.tbtrey Parameters/ T.....e F...._. T_ - Ve_., F-_., F-_.. • Facet F.—F.,mula F.—F.,mula • F.—F.,mula F. — Form i. N/A Formula requires does not require requires few additio..l requires additional requires additional custom setups additional custom custom setups custom setups custom setups • Complexity setups • Co m pl e x it of • Co m pl e x it of • Co m pl e x it of Fast Formulas of • Co m plex it of calculation the the calculation the login: Easy calculation calculation (New) logic calculation • Number of logic: logic: • Number of logic: Very LDG. in Moderate Complex LDGs under Easy scope: ... M . Number of . Number of ...pe • Number of LDG. i. LDG. i. • Retrofit/Rau LDG. i. ...pe:... (1) ...pe:... (1) se%oftha new code scope:..e(1) • Fast Fas2Formula Fas2Formula Fast Formula FastFo—i. N/A Formula does not r.q.i,..f.w does not requires requires additional require few additional additional ou stom require additional additional ou stom custom custom setups custom setups setups setups • Complaxityof setups • Complaxityof • Complexity • Co m plaxity of chang,tnth, • Co m plexity of ch..g.tath. ofchangeto chang,tnth, calculation ch..g.tath. calculation Fast Formulas the oaloulation login: Easy oaloulation login: (Modified) calculation logic: Very • Number of logic: Complex logic Easy LDG sadded Moderate Number of • Number of Number of to scope: one Number of LDGsadded LDG. added LDG. added (1) LDGsadded to s.o pe:... to scope toscopa:one to scope:... 0 • Retrofit/Reu (1) (1) se%ofthe changed .ode • N.mberof • Number of • Number of . Number of • Number of • N/A columns • Nu mber of colu mnsless than or equal colu mnsless than or equal colu mnsless than or equal colu mnsless than or equal rows tothree(3) tofi e(5) tat..(10) t.fiftee.(15) • Number of • Number of • Number of • Number of User -Defined Tables aw. for each ro ws for each rows for each rows for each column less tha.orequal ..I.mn less tha..requal column less than.requal col. M. less than.requal to twenty (20) to fifty (50) to one to two hundred (100) hu.dred (200) Page62.f66 Use of data co nt.i netl on this page is subject to the restriction on the cover page of this tlocu ment. Ext—it,ility Pa ran eter�/ Type Effort Type • Custom ze existing Approval rules - Delete roves change rules (modify .onaiuons Workflow and approve s) Add New rules (. nditlo ns and approvers) within existing seeded ruleset Very Easy . Change/Add rules by adding/ removing/ changing conditions and approvers - u pt.tw. (2) rules E a spy . Change/Add rules by adding/ removing/ changing conditions and approvers - up to three (3) rules Moderate . Change/Add rules by adding/ removing/ changing .o nditions and approvers - up to four (4) rules Complca • Cha , rules aadin .hang .omit and .pp,., u p t o s rules MYTH I CS'" A Mythirs Emergent Group Company Page63of66 Use of data contained on this page is subject to the restriction on the cover page of this tlocu ment. Page Personalisation • Change number of dis pl ayedin a to ble • Change product branding (image) • Change region header • Hide or show regions and ite m s • Change layoutorder of regions and item. within the boundaries of the parent region • �nclude or exclude tl escriptive flexfield • segments • Filter (r strict querying of) tabular d ata • Changeitem labels and region headers • Change required state of mandatory ite m s • Update allowed state for updateable ite m s • Enable totals for table column , when applicable • Alterthe ite m • Ch a nga of Labels • Hide/Unhid. of Fields • Any other minar changes • Change number of displayedina table • Hideo —how regions and ite m s • �nclude or exclude descriptive flexfield segments • Change prod — branding (image) • Change layout order of regions and item. within the boundariesof the parent region • Change tem labels and region headers • Change required state of non - mandatory ite m s • Update allowed state for updateable ite m s • Enable totals for table column , when applicable • Set a default value for an i t e m • Definetips (in line instructions and usage help) for assoo�ated items • Add new items to an existing region, typically, as part of an extensibility project, where new items are Limited to specific styles • System personalizati branding, • Change region headericon • Filter (restrict querying of) tabulardata • Altertheitem cascading style sheet (CSS) - to personalize the look and feel of an ite m • System personalizati ons - style sh eets, den —red flexfi el ds, customizing look and feel MYTHICS"' A Mythlcs Emergent Group Company • N/A Page64of66 Use of data contained on this page is subject to the restriction on the cover page of this document. Fi. xfi. id s MYTHICS"" A MythlCs Emergent Group Company Page65of66 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS'" A My[hlcs Emergent Group Company •Type of . on- • ecu rring . Recu rr,ng . ...,ring elements - recurring Information/ Information/ Information/ R..—ing, el.menis or Non- Nan- Non- Non- inform.tion r . . . ring .e cu rring r . . . . ring R.aurring& .I.M.— element element eI.m.— Information • Op../N. • Multiple . Multiple . Multiple • Eligibility eligibility eligibility eligibility eligibility criteria criteria criteria - only criteria criteria • Costing • No costing seed ed data • No costing • Costing Ele m.nis Information mf.rmati.n N...sting Upt.five(5) information • Status • Up to th r ee • Uptofive(5) Input uptos.ven (3) Input Input (7) Input processing values rules values values • Classification values • Balances& • No balance • No balance based • Custo m balance balance Feeds feeds feeds balance feed feeds • Database Items • SQL ad. • No .u—m • Custom SQL Custom SQL Custom SQL N/A Custom Security complexity SQLR.quire coda code .ode profile complexity: complexity: complexity: Easy Mod.r.t. Complex • C.mpleaitie • Additional/ • Additional/ • Additional/ • Additional/ N/A s would Removal of R.movalof Removal of Removal of involve five (5) ten fifteen (15) twenty (20) creation privileges per (10) privileges privileges per privileges per Custom Data custom role per role role role R.I.. job roles, duty roles, privileges and permissions • Calculation • Calculation • Calculation • Calculation • Calculation • N/A Dynami. Clogic olumns logic: Very logic: Easy logic: logic: Easy M.d.rate Co mple. • Steps • N/A . Two(2)—four . Fi e(5)-eight . Nin.(9)-16 N/A Business R,.I.. (4) steps to (8) steps to steps to complete complete complete • Business • N/A • Simple list • Business • Business N/A rules layout rule rule • Dim ...ions • No business attached to attached to • Run time rules the form form att..h.dto • No run .n • Business prompts the form save attached rules set • No to the to ru... Web Data Entry dashboards busi... rule save Forms (WDEF.) • Up—two(2) oath. form . Dashb.a,d dimensions • Uptotwo(2) dimensions c,.at.df.om in rows in rows of form web form . Multiple • Includes run dimensions allowed in ti me pro m pt. ,ows(upto three(3)) Pag.66.f66 Use of data contained on this page is subject to the restriction on the cover page of this d... meat. T H I C TM EXHIBIT B EPM 1 SERVICES FIRM FIXED PRICE STATEMENT OF WORK Page1 o,22 MYTHIC5'- �_" A MytM1ics Emnrg¢nt GrpL+p Company A. SERVICES Services Reference Fees Estimated Expenses Total Fees and Estimated Expenses Fixed Price Services Exhibit B $1,311,454.00 $0.00 $1,311,454.00 TotalFees $1,311,454.00 1. Description of Services and Dalivara bias. A. Dafir,itior,s. In addition to the Agreement Definitions the following definitions apply to this Exhibit B. i. Ti_," is a general term meaning the delivery of hosted services over the internet. ii. "Cloud Updates' shall mean product releases of the Oracle Cloud Services. iii. "Configure" and "Configuration" Shallmean the setup of the Oracle Cloud Application using the Standard Functionality provided with the Oracle Cloud Services release planned for GoLive. iv. "Deliverable" means the discrete output(S) of Oracle as specified in Section 1.F of this exhibit. ��//II v. "EPM" shall mean Enterprise Performance management. vi. " o Liven IS complete when the first transaction is entered into the production environment. vii. "Oracle Cloud Application s)n shall mean the Oracle software application module(s) to be implemented based on the Oracle Cloud Services separately subscribed to by City of IVliami, described herein below viii. "Oracle Cloud Operations" shallmean the Oracle organization in charge of operating the subscribed Oracle Cloud Services. ix. "Oracle Cloud Services" Shall mean the Oracle hosted Cloud offering separate subscribed by City of Miami for the Oracle Cloud Application. x. "Oracle Modern Best Practices" shall mean a collection of business processes that are predefined by Oracle and are designed to map to certain portions of the Standard Functionality contained in the respective Oracle Cloud Application. xi. "Oracle True Cloud Method+" and "TCM+" shall mean the Oracle Cloud delivery approach (i.e., methods, Deliverables) that underpins the execution of Cloud projects. xii. "Solution" or "solution", as used in this exhibit, shall mean the Oracle Cloud Applications and the Configurations, Reports, Conversions, and Integrations as specified in this exhibit and is not intended to bind Oracle to "solve" any prod uctrelated issues orproblems. Page2,,22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHIll A MytM1iCS EmCrgpnt Group Cpmpny xiii. "Stage" shall mean a discrete segment of the services as specified in the -I timeline in Section 1.0 of this exhibit. n xiv. "Standard Functionality shall mean the standard functionality of the Oracle Cloud Applications asset forth inthe relevant prod uctd ocu mentation. xv. "T,ll Process" shall mean City of Miami's adapted business processes within the Oracle Cloud Applicationsfollowing Go Live. B. Cioud Appiication(s) and Scope ofServices. 1. Using Oracle TCM+, Team Mythics will implement Standard Functionality for Oracle Enterprise Performance " Management(uEPM) Cloud, for the following mod ules for Phase 1. a. Planning b. Financial Close and Consolidation ii. Oracle will perform the following Services as described in this exhibit theu Services" ). a. Perform program management, governance, and deployment activities associated with the Services b. Configurethe Oracle Cloud Applications c. Develop the data integration strategy and load data for the Oracle Cloud Applications after City of Miami has extracted data from City of Miami source systems, cleansed and transformed the data for the conversions listed hereunder. C. Project Approach and TCM+ Stage Overview. The Serviceswill beprovided using Oracle TCM+,which includesfive(5)stages. Mobilize,l Localize& Validate,Go Live, and Optimize & Innovate asspecified in the table in C.ii below. 1. Project Timeline. The Services specified hereunder are anticipated to be delivered beginning on or about July 2022 and be completed on or about November 2022. ii. TCM+ Stage Overview TCM+ Stage Stage Overview During this stage, the change management team will identify project resources, confirm delivery MOBILIZE expectations and work with the project managementteam to execute projectset up tasks. P.ge3o,22 Use of da c,nt,in,d on this page is subject to the restriction on the cover page of this tlocu ment. TCM+ Stage Stag. Overview DESIGN Localize and Validate GO LIVE OPTIMIZE & INNOVATE 111. Activities MYTHICS'- � A MytM1iCS EmCrgpnt Group Cpmp�ny To -Be Processeswill be discussed as partofDesign workshops to identify change impacts. During Design workshops, cha nge i m pactswill beta ptured a nd documented. Changeimpacts willbereviewed and validatedduring process playback sessionsand if necessary, updatesto change im pactswill be documented. Com mu nicationsandtirainingtothe end user population will be drafted,finalized, and delivered. Delivery of communications and training to end users will continue. During this Stage, Team Mythics will provide post -production assistance, addressing any identified issues associated with the scope of the Services. pp �p� Team IVlythics will perform the activities specified inthe VV ork Stream and Activitiesta ble below " the Activities ). As used herein, "Work tream means acategory of related Activities as set forth in the Work Stream and Activities table. Asused inthe Work Stream and Activitiestable below. a."Primaryrrindicatestheorganizationresponsible fordrivingthecompletionoftheActivity,including(but notlimited to). authoringthe associatedDeliverable(ifapplicable), and scheduling and facilitatingthe necessary meetings to solicit input into the De liver a b l e/Activity. b. upport in dicates the organization responsible for providing input intothe completion of the Activity, including (but not limited to). reviewing and providing input into the content in the associated Deliverable/Activity, and participating in the necessary meetings to provide input into the Del ivera b le/Activity. Additional responsibilities specific to the support role are indicated in the table below (as needed). In the instances where Oracle issu p port, theyca n provide Deliverable exam ples,if needed. # Work Sere.—&A_ti. hies Oversee and facilitate performance PM1of City of Mia mi re.our— Prir ry Support Notes City ofMi,mi* N/A Page4of22 Use of data contained on this page is subject to the restriction on the cover page of this document. r MYTHICS'- A Mythics Emergent Group Company # W—kS—. &A.u,,iti— Pr. —y Support Note, PM2of Oversee antl facilitate performance Team Mythics N/A Oracle resources Provide --ill sponsorship to PM3 oversee Mythics, Inc.'s performance and resources Mythics, Inc. N/A Provide executive sponsorship to PM4oversee0rao1eperformanceand Oracle N/A ana execute PM5Prepare City ofMiami* Oracle monthly steering committee meetings Document the Project Charter PM6 Deliverable, including the Team Mythics City of Miami* project scope, delivery principles, antl key outcomes for the project Doc. mentthe pro;ectgov....... (including model change control, PM7issue , risks, and decision -making Team Mythics City of Miami* process) and establish a governance co m m ittee E.... te PM8 ro pject governance Team Mythics City of Miami* processes • Doc . m e n t a n d m ... g e City of Miami's work streams and protect depend...ies that Services i m pactthe Doc. mentand m ana the Project ge Plan Deliverable, to define key • Co-author antl provitle inputintothe integrated activities, start antl end dates of ProjectPlan; including PM9 ea ch, and the accountable Team Mythic. City of Mia mi* reviewing with each resources who will complete the w` rk stream (focusing ctivities. Maintainth.Project —City f Miami's and o Planand... it as theb...Imeto third-party owned work c r eatetheweekly stat.sraports stream s) • Assistwith maintaining the Protect Planbased on individ.al work stream inputs • Doc. men—d provide Compile weekly status reports - input into the status including jointly agreeing with City reportte m plates PM10 of Mi.mi on the template and Team Mythics City of Miami • Pr—itle.ptlatestotne cadence to be .sea for status status re port for ity of reporting Miami's owned work sire. m s Page5of22 Use of data contained on this page is subject to the restriction on the -- page of this document. r MYTHICS'- A Mythics Emergent Group Company # WotkS—. &A.ti. iti— Pri ary Support No — Re vi—h . deliverable aooept. noe framework that will be used to • Confirm Deliverable identify Deliverable reviewer , reviewers and sign- PM11 approvers, and how status.s will ytni�s sty of .* Team M C Mimi off resources b. da.rmin.dtovalid.t. • Pro Deliverable completion and vide input i nto the deliverable acceptance to co nform with the acceptance Mythic. Proposal framework Agreement#126132, Additional Terms and Conditions Section 4.i. A... piano. of Deliverables • Provide a conference room ..d eq.ipm..tt. Coa accommodate all nducta proj ect kic k-offm eting participants with relevant project team members to r.view th. Project Charter • ConfirmCity ofMiami's PM12 o Team Mythics City f Ci Miami* D.flverabl., th. Project Plan participants and Deliverable, and a project presenters for the governance model eeting • I �m I l elp definethe ag..d. and cont.ntfor meeting • Provid. inputr.gartling third -party v.ndor PM13 C... di---ti�itieswith City of of * CityMiam T.am M ducts and t ndors II Miami's third -par y v. ythics serovices with t proj ec dependencies that im pactthe Services • Provide inputr.garding Coordinat. acti vibes with other d.p.nd.nt initiatives PM14 d.p.nd.ntinitiativ.swithi.Cityof City ofMi.mi* Team Mythics that may impact Miami's organi..tion .source s cnedwe, scope, nd/or se rvices • Do.. m— th. detailed tasks required to transition the work streamsfor which City of Miamiis the Primary role to the Create a CutoverStr ategy C Checklist new operating model, processes, and Deliverable which includes thesteps systems including PM15 th atwill be co mPleted to de Pto Y to Team Mythics City of Mi. mi* resources and timing, p rod notion (i.—, in. system is "live" upon cutover) based on input by the work str.. m s • Confirm all work streams are represented in cutover plan • Assistin maintaining the cutover plan throughout thecutover pe od PM16Cr..t..ndm ... g.th.progr.m City ofMi. mi* N/A busi..ss ca se Pag.6of22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. r MYTHICS'- A Mythics Emergent Group Company # W—kS«ear.,&A.ti.ities Pri ary Support Note, Collaborate and coordinate with Resources a�ress Oracle to PM17address issuesa.dquestinnsthat Team Mythic. N/A come up throughout the duration of the Services Confirming City of Miami's staff member workstation system PM18compliance and any pre -installation City of Miami N/A a ctivities as describedinth a Oracle Cloud Application documentation ManagingCityofMiami'sthird- partyvendorsrequiredfortesting PM19 andaligningthemwiththeproject City of Miami* N/A timeline; managing City of Miami's third -party vendor delivery s,h,dulest, meet project timeline Coordinating other project work stream , ncluding projects being PM20 conducted in parallel or with City of Miamj* N/A dependencies nec e s s ary for a deploymentofthe Oracle Cloud Application(,) Working directly with Oracle Cloutl Operations for the following. e nablement of single -sign -on; p rovisioning of new environ ments; cloning of environments (i. , to st to PM21 production,orproductiontotest); City ofMi. mi* N/A update s a n dpatches; Pretty Good Pri any encryption for data extracts and Business Intelligence Publisher --ts; and anyissues relatedto the above activities Contluct a familiarization workshop PM during TCM+ Design Stage to demonstratethe proce s ses that are -op. u singOracle Modern Best Practice • �Jl Ilelp 000rdinate C1 process flows, videos and a Team Mythics City of Mia m * pre -co nfig uretl loud C participants and confirm facilities environment (where appropriate). Typical topics discussed include role based s e curity, n a vigation, w o rkflows, antl extensibility • Answer questions Complete business questionnaires about the C2 (v �a business subject matter City efMiam�* Team Mythics questionnaire help inform the design experts)to template ofthe Oracle Clou dApplication(s) • Advise on Oracle Modern Best P—ti— Page7of22 Use of data contained on this page is subject to the restriction on the cover page of this document. r MYTHICS'- A Mythics Emergent Group Company # W—kSl— &A.ui iti— Pri ary Support Note, Execute global design via process playback 1 (PP1) to make key d..isionsaboutth e c o n figurations, • identify empowered and C3reports, data conversion , and Team Mythics City of Miami* accountable resources As to make decisions d.ta integration designs. a result of globaldesign,d... m e nt decisions, compile. listofaction itemstowork through, and manage ..yid—ifietl r .k. and issues Execute iterative process playback ....ion.(PP2) ..mg. setofprocess C4use cases to validate the configuration, data conversion , d ataintegrations, andreports. C5 C6 C7 Prepare .and finalize Configuration Workbooks Deliverableb... d on thefinaldecisi o n s CityofMi.mi made throughout the process playbacks. The validated configuration and corresponding configuration workbooks will be applied to the production environment for live business operation Team Mythic. City of Mimi* Team Mythics City of Mimi* implementconfigurationsin City of Miami's pre -production Team Mythics City of Mia environ mentfortheOracle Cloud mi* Application(.) implement configurations in City of Miami's production environment Team Mythics City ofMi.mi* for the Oracle Cloud Application(.) Assist with the resolution of configuration issues during C8 testing/validationanda partof Optimize innovate the and stage of TCM+ C9Prep.rete.t.cenarie.fer t e stingwalidation Team Mythic. City of Mi. mi* Team Mythic. City efmi.mi* • identifyempowered and accountable resources to make decisions • Validate the playback accurately reflect the global design .nd localizations required for each region/ —.try • Decument nen - Oracle related equ re ments • M.ke resources available foradvice and guidance • Set-up additional co nfig uration (s) • Make re.n rce. available for atl vice and guidance • Set-up additional configuration(.) • Advise on business p...... im pacts • M.ke. r.... r... available f—d. ice and guidance P.ge8of22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. r MYTHICS'- A Mythics Emergent Group Company # Wo.kS..ea.,&A—i.iti— Pri ary Suppor. N-..e, • C Share information about the features being Evaluate delivered in .,.I .... C10a an dte.tproductrelea... City of Mia mi* Tea I,Mythics (Cloud Upgrade,) nd help advi.. on how to incorporate the release i-the Proje.t Plan Deliverable • Validatethefinalglobal Prepare Final Configuration design and app--fi..1 C11 Team Team M thic, City of Miami* Workbooks Deliverable y project-P. in a ccortla nce with this exhibit Prepare a design documentofupto C12 thi,ty(30)p.g..,.p..ifyi.gthe Team Mytni�, a City of Mia m . Review and technical & functional design of provide input Planning Prepare a design documentofupto twenty(20) s • R C1 3 pages, p..ifyi.gthe Team Mythic. City of Miami* e iew a vnd technical & functional design of provide input FCCS • Provide i sights about CityofMiami's,te m. Create a n integration strategythat 11 include. assumptions and an Team Mythic, City If Miami* • Pro ide ...... to integration inventory system owners ..,- City of Miami's organization Enable connectivity to the Oracle • Obtain connectivity Cloud Application(.), which includes informationforCityof, Miami's Oracle Cloud 12 o peni.9fi,.W.Il ports, configuring City of Mia mi* Team Mythic. Application(,) proxies, and managing all other network related data center • Te.tand...firm a.ti itie, connectivity 13 Prepare integration functional designs 14 Prepare integration technical design. Prepare data extracts from 15 the Oracle Cloud Applications forth, data integrations Team Mythics City of Miami* Team Mythic. City of Miami* Team Mythic. City of Miami* • Provide i .ight. about City ofMiami's.y.t. m. • Pro id....... to system owners across City of Miami's organization • Provide i .ight. about City ofMiami's,.t. m. • Pro id....... to system owners across City of Miami's organization • Make resources available foradvice and guidance Page9of22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. r MYTHICS'_ A Mythics Emergent Group Company # W—k Stt . — & A- i. itie Pri ary Support Note, Prepare data imports intothe 011cle 16 Cloud Applio.tionsforth.data integrations City ofMi. m Team Mythios Prepare data extracts fro m City of 17 Miami's/third-party systems for the data integrations City ofMi. mi* Team Mythics Prepare d at. i m ports into City of Hel p c o rrectdefects • 18 Miami's.y—ra..ndthird -party systems forth. data integrations City of Miami* N/A identified during ..it testing Pre p a re u n it to s t scri pts fo r i n b o u I Help • 19 data transfers into/from City of City of Miami* Team Mythics correct deficiencies Miami's systems and third party system s id.ntifi.d during ..it testing • Helpcorrectd.fects Prepare ..it test scripts for caused by City of 110 outbound data transfers T..m Mythics City of Miami* Miami's systems into/from the 0rac1e Cloud identified duringunit Applications testing Correcttestd.f.cts during S1T.nd • Coordinate aotivities 111 ept.nc. testing("UAT")in Team Mythic. City ofMiami* with City of Miami's City ofMianli'S.pplic.tionsori. CityofMlaml'S third -party systems system owners m ple m entthe d ata integrations in City of Miami's pre -production . Co ordinate activities 112 .n i—raent to f.oilit.t. pro.... Team Mythics City of Miami* with City of Miami's playbacks for the 0rac1. Cloud system owners Applications Migrate th. data integrations to 113 City of Miami's production Team Mythic. City of Miami* environment forthe Oracle Cloud Applications Identify • Coordinate resolution 114 data integration issues as partofthe0ptimi..&1.nov to Team Mythics City of Miami* with City of Miami's stage ofTCM+ system owners (as n..ded) D.00mm;ssi..City ofMiami's 115 City ofMi. mi* N/A legacy system s R1 Pro„id. requirements for the reports City ofMi. mi* Team Mytni— Preparethereportfunctiona • Make resources R2 land T.am Mythics City fMiami* av ail.bl. forad�io. t.onnioal designs .nd guid.nc. Pr• .pare unit to st sc ripts forthe Help corr. ct deficiencies R3 reports T..m Mythic. City ofMi. m * id.ntified during u.it testing 1mplementthereportsin Pre- • Co ordinate activities R4 Productionforthe0r.cle Cloud Team Mythic. City of Mi. mi* with City of Mi. Mi Applications system owners Pag.10of22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. W. T1 T2 T3 T4 W/ kSv .—&Aeti. itis Pri a,ry S.appo,rt Migrate reports in City of Miami production environ mentforthe Team Mythic. City of Mia mi* Oracle Cloud Applications Identify potential r.part issues as partoftha Optimi..&I nno v ate Team Mythic. City of Miami* stage ofTCM+ CreatetheteststrategyforSITane (UAT) Team Mythics City of Miami* user acce pta nce test Create the test plan and associated test scenarios - to "alidate the Oracle Cloud City of Mia mi* Team Mythics Aoolication(sl and the configurations, data convarsio , integration, reports, and extensions — if needed Execute thetest plan usingthe test City of Miami* Team Mythics scenarios I Correct test issues related to the Configurationsofthe01111e Team Mythic. City of Miami* Cloud Applicati Correcttestissues inCity ofMia mi T5 and/.,City.fMi.mithi,d-party City of Miami* Team Mythics systems T6Manage issue resolution City of Miami* Team Mythic. Validate the Oracle Cloud Applications and the T7 assoc� atetl configurations, data City fMiami* Team Mythics integration, and reports are ready to be deployed in City of Mi. Mi production environment r MYTHICS'_ A Mythics Emergent Group Company Na.... • Coordinate aeti ities with City ofMia mi system owners • Coordinate resolution with City of Miami system wnars (as needed) • Correct denoienoies identified during unit testing in City of Miami peripheral system. * NOTES: For all activities in the table immediately above where City of Mia ml Is designated as either "Primary" or "Support", City of Mia ml shall be solely responsible for securing City of Miami's performance In connection with such activities. D. Scope Ass.innpti.,ms. I. Planning and FCCS—Phase1 Oracle Cloud Appiiica i.n, ScopeAss nlptio Deta,iis Standard Functionality ncludingworkfIo , Planning Standard Functionality security rules, and reports Load uptoone hundred fifty (150) users based r� upon a sacuritytem platefilled o Utbythecity Planning Standard Functionality —Security Roles of Mia mi. Page11of22 Use of data contained on this page is subject to the restriction on the cover page of this document. Oracle Cloud Applications Scope Ass mptia. Details • US English Planning One (1) language Planning Planning Planning One C,.--y Budgeting Application Operating Budget Planning MYTHICS"" A MythJ. Emergent Group Company • United States Denar ("USD") Uptotwo(2)Cl. udE. ironment.(Testand Preductien) Uptotwo(2)Block Storage Option("BSOrr)plan types for Financials and Positiens Uptotwo (2)Aggregated Storage Option (-ASOrr)plan types for Budget reporting Build uptoone(1)BSOplan typefor personnel and position planning Build uptoone (1)ASOplan typefor personnel and position reporting Uptotwo(2)CloudEn ironmeats(Testand Preductien) i_ine item budgetforr—nue and expenditures Dimension structure will mirrorchos e n c hart ofaccountchartfieldsfromCleudERP(Up to twelve (12) dimensions) • Expected dimensions forthe City o fMi.miwill include the standard six Oracle Hyperion Planning dimensions. • Entity(Division with Operating Unit as parents in dim e n s ion) • Account • S.enar,e • �/ers�on(e.g.Prepesed,Adopted,etc.) • Year Period • Uptosi.(6)additionalcustom dimensions which may be configured for the City of Mi. mi basedonthe CityofMiami ch.rt.f accounts. Esamplesof..pectedadditional dimensions include: ■ Fund ■ Prej— ■ Program ■ Grant ■ Activity • Requests(T. s upp.rt Bud get Req uest process) Page 12 of 23 Use of data contained on this page is subject to the restriction on the cover page of this document. r MYTHICS'" ^- A My%hJ. E—q..i Group Comp-y Oracle Cloud Applications Scope Ass mption D—iis Web Data Entry Farms: • Develop up to twenty (20) Input Farm , Planning Standard Functi.nanty Web Data Entry Na igadonFlows,.ndMenusforFi...cialcube Forms("WDEFs") Madifyuptafifty(50)InputFarmsfar Personnel Planning Dube • Security Matrix and Guide • Functi.nai Administrator Guide (approximately Documentation thirty (30)pag.$) Planning . Administrator Trainingwith Sor e e n s h ats • UAT scripts • Deployment Checklist • Budget Cycle Start Guide • To replace current Hyperion Financial Management ("HFM") instaiiation (Nate: this is -.direct migrationfrom HFM, .Oracle's Financials Close and Consolidation ("FCCS") Financial Close and Consolidation Objective has different application architecture. The current HFM installation will be a starting paint for building the FCCS application) • Build dimensions, web input forms, financial reports, and calculations Comprehensive Annual Financiai aligned with the detailed design FR inanc�ai Close and Concord orlon .port • Build tandard dimeion(Scer, Ye (-CAFR") , , P.riod, Entity, Account, and Mo rn.nt)using metadata flatfilesprovided bythe Cityb aced an ent HFM application • Financial dimension structure will mirror chosenchartof acco untchartsegmentsfrom current HFM application • Expected dimensions forth.City o f Miami will includ, the standard Oracle FCCS dimensions: Entity a a Account o Scenario FCCSDimensional Structure o Year Financial Close and Consoridation o Period o Ma—rr.nt(to facilitate cash flow) o Consolidation o Data Source o View o Intercompany • Uptofour(4)additional custom dimensions which may be configured forth. City based on the City ch art of...au nts information required in th. CAFR. FCCS Application obj..t. . Develop uptoten (10) Input Forms Financial Close and Consolidation Security Financial Close and Consolidation • Configure security forupto fift.en(15)us.rs far FCCS Pag. 13 of 23 Use of data contained on this page is subject to the restriction on the cover page of this document. r MYTHICS"" A MythJu Emergent Group Company Oracle Cloud Applications Scope Ass mpeion D—ils • SupportpravidadfortheweekofGo-Live Financial Cl... and Con.olidatinn SuPPOrt 1 ii. Integration and Conversion Assumptions — Phase 1 # I— A.sur.,pei— D—il. 1 Oracle Cloud Applications) 2 Planning Production Data Planning Production Data • Allint.grations will be designed basedupon Generallyavailablerele... the agreed upon platform during the enterprise design • Oracle will load historical Actual and Budget financialdata from Cloud ERP viathe Planning dataintegrationtools a ndthe City ofMiami will validate data. The City of Miami is respon.ibl.foridentifying... urat. r.portsto r e conciletoandin y e s tigating a n d reso lying any reconciling items. • Currentpositionswillb.loadeda, starting pointfor position budget • Data Integration will be documentedto allow forongoing dataloadfrom Cloud ERPvia data management for Actual. and Budget financial data Data Integration • Aline ltemle veldata export willbe co nfigured via Data Management for the purpose of integration backto Cloud ERP atthe and fthe budgetcycle. • Employ.. and position data will be loaded fro mflat files u sing Data Manage m ant • Apo.ition1... Iflatfil, a,t,a,twill be provided for load to Oracl.. Cloud HCM. The City will be responsible for defining the load format and cre sting i m port me chanis m to Oraol.Cloud HCM. • Meta Datawill be ma int.in.d through flatfile loads On. (1)full y.arofhi.t and current yearofactuals will be loaded. Two(2) hi.toricalyear. ofbud get d at. will b. loaded from Cloud ERP Conversions If additional history is required, the metadata for historical years will be configured to allow City resourcestoload a nd validate addition.l years of history. • Only hi.torical FTE data from HCM will b. —vert.d. Pag. 14 of 23 Use of data contained on this page is subject to the restriction on the cover page of this document. 40MYTHICS , A Myth- Emergent croup Company # De i. • I_oaahistorio al Actualand Buagetfin a n oial Data from HFM via the FCCS data Miami integration tools and th.Cityof will valuate data. Th.City.fMi.miis res ponsibleforuentifying ....rate reports to reconcile to and investigating and resolving any reconciling items. • Loa d cu rrentye Actual a Id Bud getfina -ill data from the City of Miami'S systems via the Fi.... Close FCCSd.t. integrationto ols .ndthe City .f ill and 3 Data Integration Cons .lid ation Miami will validate d.t..Th.City.f Mimi is responsible for identifying accurate reports to reconc iletoand i.... tigating and resolving any reconciling items. Data Integration • will be d... mented to.now f.r.n going data load from the City of Miami's a ...untugsystem.n. m.ninlyb.sis.rv�.a J.urn.l • Met. data willbe maintained throughfl.t file lo.ds, dimension editor, or Sm.—Vie • Uptonine(9)fullyearsofactuals(FYI 3— FY20) (.urrent ye.r plus eight (B) histori.ai a ctu al s) will be loaded • One(1)histo1icalyea1ofbudget datawill be loaded from HFM via flat file Financial Close and C.nversi.ns C.ns.naati.n . C.nvert;.urnalsfr.mHFMt.FCCS • C.nvertHFMr.lest.FCCS..I.ul.ti.ns • Assist with conversion of current e... I workbooks.re.ting HFM ;.urn als t.create FCCS;.urn.ls Reports Asset mptions — Phase 1 # Iter„ Ass__pti_r, I Det.i.. Standard functionality 1 Planning Financial Reporting Studio and SmartView Excel addin - 2 FCCS FCCS Reporting Re ports: • Develop up to twenty (20) Reports using either Financial Reports, Management Reports or SmartVie as determined by the project team during the design phase • Develop up to one hundred (100) unique reports using Narrative Reports, Financial Reports or SmartVie to match current HFMFinancial Reports and SmartVi.— reports P.ge15.f22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" -' n nnn��: �mer9e.,c Group cq�+pa�y iv. Training Assumptions — Phase 1 # Ite.., A--pue.- Derails • Deli er End -User training tlooumentat on in MiorosoftPowerPoint or Word format with hands on a�u�ities • Conductuptotwenty(20)hoursoftrainingon Planning, SmartView and Reportdevelopment o Repor—Training (Four (4) hours) o Web-basetl end-useriraining (Two (2) hours) Training Planning End -User Training o SmartView/Exoeitraining(Four(4) hours) o Two (2)days(uptoten(10)hours)of "train the trainer" sessions with client ad ministrators o Upto on. hundredfifty (150)userswill be trained,ia a tr,inthetr,in,r,ppr a h Conductuptosixteen(16)hoursofonsitetrain thetrainertrainingforuptofifte e n (15) users o n FCCS o Repor—Training (Four (4) hours) o Web -based end -us ri ining (Two (2) 2 Training FCCS hours) o SmartView/Ex.eitraining(Four(4) hours) o Two(2)days(uptosix(6)hour.)of"train the trainer" sessions with client ad ministrators E. Claud Upgrades. Cloud Updates are mandatary within the time period announced by Oracle and involve the fleetwide patching of a T previous release. The available Claud Update window is reduced once the end of the Claud Update period nears. It is assumed that a new release Cloud Update is estimated to occur 2-4 times a year. As required, the impact of Cloud Updates is( T assessed at the announcement of the release and any impact on timeline or effort may be handled via the Change Control Process found in the Proposal Agreement Additional Terms and Conditions to adjust timeline, effort and cost of the project accordingly. The Cloud Update activities will run in parallel with the regular project activities and the effort (i.e., regression testing, acceptance of new features for Oracle Cloud Applications) associated with the Cloud Update effort is included in the scope of the services. Detailed plans are to be prepared jointly after the release announcement along with the impact analysis through the review of the release notes. Oracle will try and minimize impact on the project delivery. Timing is dependent on the progress of the implementation project at the moment of the release. F. Delivers tiles. Services performed by Team Mythics under this exhibit shall be for the purpose of providing the Deliverables where Team Mythics is identified in the table below. "Owner" indicates the organization responsible for driving the completion of the Deliverable, including (but not limited to). authoring the Deliverable, and scheduling and facilitating the necessary meetings to solicit input into the Deliverable. Page16of22 Use of data contained on this page is subject to the restriction on the cover page of this docu ment. # Deem—ii,,.Nar„e O.a. — D®n—mftieD--ipti- 1 Project Charter Team Mythic. 2 Project Plan Team Mythic. 3 Configuration Team Workbooks M ythics Cutov er Strategy 4 Tea m Checkli.t M ythics Final Configuration 5 Team Workbooks M ythics 6 Engagement Team Summary Report M ythics I MYTHICS" - n nnni�: �me.9enc croup cp�+pany Document includes: • The scopeofthe projectin accord ante with this exhibit—whatisin and out of scope • The delivery principles— how Oracle and City o f Mi. mi will work togetherto deli —the project • Identificationofthekey o utcomesofth.proj..t—what are the business goals • Provisionofa guide/missionthat ground.theprojactwork effort • Identification of a project sponsor • Identification of key stakeholder groups Document include.: • Definitionoftheproje,ischeduleofwhenactivities,ta.ks,and Deliverable. a r etobecompleted,and identifythe a..00�ated dependencie. to complete the defined .cheduwe • Identify the resources r.quiradtn execute the defined ohedule Document include.: • Security Matrix and Guide • FunctionalAdmi.ist,atorGuide(approximatelythirty(30)page.) • Adm�n�.tratorTra�n�ng with Screen.not. • UAT script. • Deployment Checklist • Budget Cycle Start Guide Document include.: • The list of cuta— activities and tasks required to ma— ... figu—ti—, d.ta conversion , d.ta integrations, ..d reports into the production environment • Definitionofhowhandoffsaredocumentedincluding howeach c uto ver activity is status re polite tl, which role completes the activity, and how notifications of cutov er are reported Document include.: i • Security Matrix and Guide • Functi— Admini.—t—Guide(approximatelythirty(30)page.) • Admini.trator Training with Screen.hot. • UAT script. • Deployment Checklist • Budget Cycle Start Guide Document inciude.: • A.0 m maryofthekey fintlings, acti vibes performed, recommend ations and next steps atthe end ofthe project Page17of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythics Emergent Group Company 2. City of Miami's Obligations and ProjectA_r„ption=. City of Miami acknowledges that timely provision of and access to office accommodations, facilities, and equipment (if applicable ,andassistance,cooperation,andcompleteandaccurateinformanonanddatafromCityofiVliamiand City ofMarnl S officers, agents, and employees (collectively, "cooperation")are esse ntialIIto the perfor ma nce ofa ny Servicesassetforthinthis exhibit. Oracle will not be responsible fora ny deficiency in performing Services ifsuch deficiency results from the Cityof Miami's failure to provide full cooperation. City of is mi acknowledgesif eam Mythics co stofproviding ervicesisincrea sed beta useof ity of Miami's faIlUYe tomeet the obligations listed inthis exhibit, failure to provide cooperpa�tion, or because of a ny other circu(�msta nce outside of ITea m n Mythics control,then The of Miami agreesto pay ITearn I V lythicsforsuch increased costs. Such increasedcosts may T include time during which Team Mythics resources are under- utilized because of delays. City of Miami acknowledgesthat I eam Mythics abilitytoperformthe Servicesdepends on I he City of Miami fulfillmentof the obligations and assumptionssetforthh inthisexhibit. A. Cit„ of Mia n,i Oungmu-s. 1. City of Mia m ito obtain Oracle Cloud Services subscription(s)forthe Oracle Cloud Applications under separate contract prior to the com mence ment of Services under this exhibit and maintain such Oracle Cloud Services for the duration ofthe Services provided underthis exhibit. ii. If Team Mythics provides City of Mia m iwith accessto a third partytool(software orcloud service) to facilitate coil a b oratio n between, Cityof Mia mi and Tea m Mythics related tothe Services ("Third Party Collaboration Tool"), City of Miami agree to comply with the applicable terms found at httporacle. co m /a/oco m/d ocs/co rp orate/ocs-third -party -tools. pdf. Such applicable terms shall beta me binding upon any use by City of Mia mi . ofthe corresponding Third Party Cella boration Tool. For any other Third Party Collaboration Tools not provided by Oracle, including Mythics, Inc.'s internal collaboration tools (if any) that will be utilized by project me m bers, Mythics, Inc. will obtain the rights for Require resources to use such Third Party Cella boration Tools forthe duration ofthe project. iii. Require City of Mia mito provide Oracle with full accessto the relevant documentation and the functional, technical, and business resourceswith adequate skills and knowledgeto supportthe performance of Services. iv. City of Mia mito provide, for allTea m Mythics resources performing services atCity of Miami's site, a safe and healthful workspace (e.g., a workspace that is free from recognized hazards that are causing, orlikelyto cause, death orserious physical harm, a workspacethathas properventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources performing services in the workspace, and ergonomically correctwork stations). V. City of Miami to provide, any notices, and obtain any consents, required for Team Mythics to perform services. vi. City of Miamito limit Team Mythics access to any production environments or shared development environ ments to the extent necessary for Team Mythics to perform services. vii. Provide Team Mythics resources with remote accessto City of Miami'ssystems and environments required for suchthe Service , using anTeam Mythics-defined standard virtual private network Oran Oracle Web Conference or similar, agreed -upon third -party web conferencing application (collectively, "Remote Access Tools"), including by: (a) installing the Remote Access Tools prior to the commencementef Services and maintainingthemforthedurationofthe Services(e.g.,byacquiring any equipmentand performing labor) to ensure all components of City ofMiami'sOracle software environ mentare accessible andincompliance with all Oracle'srequirements, and obtaining all rights to usethe remote accesstoolsfor all Team Mythics resources providing remote Services. Mythics, Inc. Page18of22 Use of data contained on this page is subject to the restriction on the cover page of this document. 1 A MYTHIC5'" A Myth- Emergent Group Company acknowledges and agrees that. (i) Team Mythics is not responsible for network connections or any related problems, such as bandwidth issues, excessive latency, network outages, or any performance or other conditions caused by an internet service provider or the network connections, and (ii) all terms and conditions applicable to any third -party web conferencing application shall have no force or effect whatsoever. viii. AsrequiredbyU.S.DepartmentofLabar regulations (20CFR655.734),requireCity ofMiamitoallowTeam Mythics to post a Notice regarding Tea m Mythics H-1 Bemployee(s) attheworksite priortothe employee's arrival an site. ix. The services scope in this exhibit is limited to up to two(2)von-production environ ments and two(2) production enviran ments procured separately by City of Mia mi. The staging enviran ment(s) will be required to all.— the flexibility needed for m eating the t i m e l i n e s while having parallel configuration, validation, and integration data conversion activities. if it is determined by Team Mythics that additional environments are necessary, City of Miami will procurethose environments from Team Mythics separately. X. Performalltasks assigned to City of Mia mi in this/ exhibit in a tim ely m anner. xi. Require City of Mia mito perform alltasks assignedto City of Mia miinthis exhM1ibitin atimely manner. xii. Require City of Mia mito provide access necessaryfor City of Miami's usersto access all virtual training. xiii. Require City of Miami to modify City of Miami's business practices and procedures and implement changes to City of Miami's syste ms and third -party applications as necessary and mutually agreed to in order to cam ply with the Standard Functionality afthe Oracle Cloud Applications. xiv. Require City of Mia mito ensurethat data is easily accessible, and collection and formatting ofdata will not delay the project. xv. RequireCityof Mia mi to have subject matter experts available to support data mapping, cleansing, and validation. xvi. Require City of Mia m ito provide extracts fro m relevant data sources in the form at specified by Team Mythics, and to ensure that the data is clean and accurate. xvii. Require City of Miamito perform any required data scrubbing and cleansing afthe data during data conversions or data imports. Require City of Mia mito recognizethat data transformation is a potentially high-riskareaafthe project. xviii. Require City of Mia mi to be responsible for validating historical data and investigating any differences in City of Miami's source systems or reports. xix. Require City of Mia mi to define ad ministrator(s) for Planning atthe start ofthe project. The ad ministrator(s) will participate inthe project in all stages and will be the focal point for administrator training and shadowing attheconclusion ofrequire ments and design, the projecttimeline and costs may be revisited based upon more detailed inform ation. xx. City of Miami to participate in development checkpoints and user acceptance testing, under the direction( afTeam Mythics. xxi. Require City o f Mia mito understand that a portion o fthe work forthis project —ill be done o ffsite. xxii. RequireCityof Mia m i to provide metadata and hierarchies fro m Cloud ERP based on the agreed upon timeline Oracle defines and the structures will not change after the delivery. xxiii. Provide sign -off, arrequire City of Mia m ito provide sign-aff, for the following docu ments and milestones. • Design Document • Data Validation • User AcceptanceTesting • Training • Go -Live xxiv. Review, or require City of Miami to review, Deliverables. Acceptance of Deliverables is found in the Mythics Proposal Agree ment#126132, Additional Terms and Conditions Section 4.i. xxv. Require City of Mia mito be responsible for validating historical data and investigating any differences in City of Miami's source systems or reports Page19of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" i A Mythips Emergent Group Cpmpeny Require City ofMia mito define ad ministrator(s) for FCCSatthe start ofthe project. The ad ministrator(s) will participate in the project in all stages and will be the focal point for ad m inistrator training and shadowing. xxvii. Require City of Miami to provide metadata and hierarchies from the financial system and HFM based on the timeline Team Mythics defines and to ensure that the structures will not change after the delivery. B. Project Assumptions. i. The parties acknowledge and agree t h a t t h e perform a n c e o f s e r v i c e s does not require or i n v o l v e t h e processing of personal data. ii. The parties estimatethat the project will c/'+om menceonor about Juiy2022. Any changestothe timeline will be managed through the Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) iii. Team Mythics resources will nottypically perform Services on holidays recognized by Team Mythics or on weekends. However, with Mythics, Inc.'s or City of Miami's permission, Team Mythics resources may choose to perform Services during such periods. iv. All projectlDeliverables will be created using standard Oracle TCM+templates andformats. V. All projectdocumentation, presentations and projectcom munication will bein USEnglish. vi. Anywork Mythics,Inc.orCity of Mia m i requests beyondthe scopestated in this ex hibitwill needto be presented by Mythics, Inc. for approval through the agreed upon projectgovernance process. Once approved by Mythics, Inc , the standard Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) will be followed, to make the necessary c h a n g e s t o this exhibit, including any changes t o the fees and estimated expenses. vii. The services shall be performed onsite at City of Miami's facilities located in Mia m i,Florida and remotely. Staffing is based on a blended delivery approach leveraging local, onshore and offshore resources, and a majority of Services will be performed by remote onshore or offshore resources. Offshore effort will be delivered from Oracle's offices in India, and work schedules of offshore resources will be per their respective time zones. viii. Team Mythics will, at its sole reasonable discretion, determine the number and manner in which resources are assigned to perform its obligations. ix. A person day is defined as one resource working up to eight (8) hours. X. Configuration ofthe OracleCloudApplications will be limited tothe Standard Functionality generally available in the base Oracle Cloud Applications atthe time ofthe Go -Live date. xi. Team Mythics will initiate the Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) for, without limitation, the following situations. (a) late delivery as per the Project Plan and mutually agreed upon functional design of Mythics, Inc. or City of Mia mi that results in the delay of the completion of any milestone or stage, (b) introduction of any software develop mentcom ponents, (c) Mythics, Inc. or City of Miami's staffing levels fail to meet the defined utilization (in Project Plan) resulting in the delayed completion ofany milestone or Stage, (d) technical issues, outside of the control of Tea m Mythics, which cause a delay in the completion ofany milestone or Stage,(a)delaysin required decisions by Mythics, Inc. or City of Miami that result in the delayed completion of any milestone or Stage; (f) production assistance requirements that result in additional Team Mythics assistance beyond the amount specified in this exhibit, (g) any project delays and/orincreased delivery coststo Team Mythics due to City of Miami's failureto meet Mythics'orCity of Miami's obligations as relate dto the project; and(h)adoptienofnew business processes that require additionalwork effort notdocumented in this exhibit. xii. Unless otherwise specified, common require ments and business processes will be utilizedfortheservices specified in this exhibit. xiii. Anything not expressly listed in the description of services is not included in the scope of, or esti m ated fees for, Services. P.ge20.f22 Use of tlata co nta inetl on this page is subject to the restriction on the cover page of this document. MYTHICS'" i A Mythips Emergent Group Company xiv. Ow,ngtothhe uncertainties ofthe evolving COVID-19situation,the provision ofany on -site Services under this exhibit is subjecttothe delivery resources being permitted and able to perform such Servicestaking into consideration applicable laws and regulations, including those pertaining to health, safety and mobility (whetherinthe country ofservice provision and/orthhecountry oflocation ofthe delivery resources). Ifthe provision of any on-siteServicesis negatively i m patted duetocircumstancesrelatedto orarisingfromthe T COVID-19 situation, Team m Mythics agree to cooperate in good faith to review such impact and, if necessary,amend any resource plans, work plans,the Project Plan, service specifications,tim/�e schedules and the like in accordance with the Change, Control Prooess found in the Proposal Agreement Additional TTerms and Conditions (Y.ii) including possibly putting in place an infrastructure G.g. VPN) to en a ble a remote delivery of services. Forthe avoid a nce of dou bt, this Section is without prejudice tothe parties'rights and obligations underthe force majeure clause ofthe Agreement. 3. Fees, Expenses, and Taxes. A. Feesand Expenses. �p City of MTea mi agrees to pay Team Mythics lythics the fee specified below for the services and Deliverables described in this exhibit, inclusive o f e x p e n s e s. I n addition t o t h i s fee , TTe a m Mythics will invoice The City of Mia mi for any applicable taxes. Once a Deliverable is accepted, or deemed accepted, in accordance with Mythics Proposal Agree ment#126132, Additional Terms and Conditions Section 4.i. Acceptance of Delivera bles, the corresponding fee for such Deliverable specified below b e c o m es due a n d payable and Tea m Mythics shall thereafter invoice, and City of Mia m i shall pay, such Deliverable fee, this pay m ent obligation shall become non -cancelable, and the sum paid non-refundable on such acceptance date. Deliverable # Deliverable Name Estimated Ini-i=ing Month Deliverable Fee Project Charter Month 1 'roject Plan Month 1 configuration Workbooks Month 2 .rutover Strategy Checklist Month 3 -anal Configuration Workbooks Month 4 -ngagement Summary Report Month 5 Total Fixed Fee $120,807.00 $120,807.00 $292,183.00 $349,496.00 $269, 708.00 $158,453.00 $1,311,454.00 Additional expenses including but not limited to travel incurred in the process of delivering services will be invoiced monthly as they are incurred. B. Cor„pensatory Tax. The parties acknowledgethattemporaryliving reimbursementsto provided resource(s)maybe deemed compensatory under federal, state, and localtax laws if. resource's assignment in a particular location will exceed or has exceeded one (1) year. Where reasonably possible, Team Mythics will planto limitthe duration of a resource s assign ment in a particular location to lessthan one(1)year. Ifthe requirements ofthe Services are such thatitbecomes necessary forare source's services in a particular locationtocontinuefare year ormore and as a result, the reimbursement of such resources living expenses are deemed compensatory for tax purposes, then, City of Miami agrees to pay Team Mythics the amount ofadditional compensation provided tosuch resource to compensate for taxes imposed. Use of data contained on this page is subject to the restriction on the cover page of this document. AMYTHICS'" A Mythics Emergent Group Cpmpzny Page21 of22 C. International Tax/Re,so rc,e Cost. City of Miami acknowledges thatthe performance of Services under this exhibit may involve use of resources from a country orlocation othertha n thatin whichtheServices areto be performed C--nativ-s-r-s"). The use of non-native resources may create a tax reporting and filing obligation for such resource in such country or location and may cause Team Mythics to incur incre mentaltax costs and other ad ministrative costs (e.g., costs arising from tax preparation, reporting and filing obligations) associated with placing a non-native resource in the country or location in which the Services are performed. These costs are separate from and in addition to expenses. The costs as related to the performance of Services underthis exhibit are defined as Resource Costs. Accordingly,forServic(!�+es performed under this exhibit, in add itionto paying Myth icsthe fees for Services plustaxes and expenses,City of Miiamiagreessto pay Resource Coststo Mythics within thirty (30) days of the date of an invoice(s) for such Resource Costs. Use of data contained on this page is subject to the restriction on the over page of this document. MYTHICS'" A Mythics Emergent GrpuR Company Page 22 0.22 Use of dIt, contained on this page is subject to the restriction on the cover page of this document. MYTH I CST, EXHIBIT C EPM 2 SERVICES FIRM FIXED PRICE STATEMENT OF WORK 0MYTHIC5'" A Myth,c& Emergent Group Company Page 1 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. V MYTHICS'" A wythlcs Emergent Group Company A. SERVICES Services Reference Fees Estimated Expenses Total Fees and Estimated Expenses Fixed Price Services Exhibit C $638,309.00 $0.00 $638,309.00 Total Fe es $638,309.00 Description of Services and Deliver. blas. A. Defi-itior,s. In addition to the Agreement Definitions the following definitions apply to this Exhibit C. "Cloud" is a general term meaning the delivery of hosted services over the internet. ii. "Cloud Updates" shall mean product releases of the Oracle Cloud Services. iii. "Configure" and "Configuration" shall mean the setup of the Oracle Cloud Application using the Standard Functionality provided with the Oracle Cloud Services release planned for GoLive. iv. " Deliverablen means the discrete output(S) of Oracle as specified in Section 1 .F of this exhibit. II v. "ERM" shall mean Enterprise Performance management. vi. " o Live" is complete when the first transaction is entered into the production environment. vii. "Oracle, Cloud Application(s)n shall mean the Oracle software application modules) to be implemented ��/lIbased on the Oracle Cloud Services separately subscribed to by City of Miami, described herein below viii. "Oracle Cloud Operations" shallmean the Oracle organization in charge of operatingthe subscribed Oracle CloudServices. ix. "Oracle Cloud Searwices" Shall /I mean the Oracle hosted Cloud offering separate subscribed by City of Miami for the Oracle Cloud Application. x. "Oracle Modern Best Practices" shall mean a collection of business processes that are predefined by Oracle and are designed to map to certain portions of the Standard Functionality contained in the respective Oracle Cloud Application. xi. "Oracle True Cloud Method+" and "TCM+" shall mean the Oracle Cloud delivery approach (i.e., methods, Deliverables) that underpins the execution of Cloud projects. xii. "Solution" or "solutios", as used in this exhibit,, shall mean the Oracle Cloud Applications and the Configurations, Reports,Canversions, and Integrations as specified in this exhibit and is not intended to bind Oracle to "solve" any productrelated issuesor problems. —H. "Stage" shall mean adiscrete segment of the services as specified in the timeline in Section 1.0 of this exhibit. Page 2 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS'" A Mythics Emergent Group Company xiv. "Standard Functionality"sh a l l meant he stand a rdfunction a l ityofthe Oracle Cloud Applications asset forth in the relevant prod uctdocu me ntation. xv. "To -Be Process" shall mean City of Mlami'sadapted business processes within the Oracle Cloud Applications following Go Live. B. Cloud Application(s) and Scope ofS—i—s. 1. Us,ngOracleTCM+,Team Mythics will imple ment Standard Functionality for Oracle Enterprise Performance Management ("EPM") Cloud, for the following modules for Phase 2: a. Profitability and Cast ManagementCloud Service (" PCMCS„) b. AccountReconciliationCloud Service ('ARCS") ii. Tea m Mythics will perform the following Services as described in this exhibit (the'Services"): a. Perform programmanagement,governance, and deploymentactivities associatedwith theServ,ces. b. Configure the Oracle Cloud Applications. c. Developthe dataintegration strategy and load data forthe Oracle Cloud Applications after City of Mia mi has extracted data from City of Miami's source systems, cleansed, and transformed the data(integrations described in Table hereunder), C. Proje-t Approach . . a TCM+ St. 9.0--ie,n,. The Services will be aligned to project activities using Oracle TCM+, specifically, the Mobilize, Design, Localize and Validate, and Go Live stages as specified in thetable in Section.C.ii below. The specific role of each party is set forth in Section C.i ProjectTimeIine. The Services specified in the exhibit are anticipated to be delivered beginning on or about February-2022 and be completed on or aboutApril-2022 TCM+ Stage Overview TCM+Stage StageO er iia— During this stage, the change management team will identify project resources, confirm delivery MOBILIZE expectations and workwiththe project managementteam toexecute projectsetuptasks. Page 3 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'- ~ A Mythics Emergent Gropp Gompany # Wo S:rear„&A­ iviti_ Primary Support Note, TCM+Stage Stage overview DESIGN Lo-ar.e ana Validate GO LIVE OPTIMIZE & INNOVATE III. Activities To-EleProcess.swill bediscussedas part of Design workshopstoidentifychang. impacts. During Design workshops,change im pacts will bacaptura d a nd documented. Changeimpacts willbereviewed and v alidatedduringp rocess playbacksessionsand if necessary, updates to change impact, will be documented. Communlcationsandtrainingtotheend user population will be drafted,finalized, and delivered. Delivery of c m mu is atian and training to end users will continue. During this Stage, Team Mythics . will provide post -production assistance, add,.s i.g any identified issues associated with the scope of the Services. Team Mythics will perform the activities specified in the Work Stream and Activities table below (the "Activities"). As used herein, "Work Stream" means a category of related Activities as setforth in the Work Stream and Activities table. As used in the Work Stre am and Activities table below. a. "Primaryfllndicatesthe organization responsible for drivingtheco m pletion ofthe Activity, including (but notlimitedto). authoringthe associated Deliverable(ifapplica ble), and scheduling and facilitating the necessary meetingsto solicit input into the De live ra b le/Activity. b. "Suipport"indicatesthe organization responsible for providing inputintothe completion ofthe Activity, Including (but not limited to). reviewing and providing Input into the content in the associated Deliverable/Activity, and participating in the necessary meetings to provide Input Into the Deliverable/Activity. Additional responsibilities specificto the support role are Indicated in the table below (as needed). In the instances where Oracle is support, they can provide Deliverable examples, if needed. Oversee and facilitate performance PM1 City ofMi. mi* N/A of City of Mia mi resources Page 4 of 20 Use of data contained on this page is subject to the restriction on the over page of this document. PM2 PM3 PM4 PM5 E1lli PM7 PM8 maw* Wo kStteatt,&Alti..ities Ptinn Suot,ort Oversee Intl facilitate performance of Team Mythic. resources Team Mytnio. N/A Provide executive sponsorship to oversee Mythics, Inc.'s performance Mythic., Inc. N/A and resources Provide executive sponsorship to oversee Team Mythic. Oracie N/A performance and re.o„rce. Prepare and execute City of Miami* Team Mythic. monthly .Leering committee meeting. Document the Project Charter Deliverable, including the Team Mythic. City of Mia mi* project scope, delivery principles, and key outco roes for the proj act Docu mentth, project governance model (including change control, issue , risk., and deoi.ion-making Team Mythic. City of Miami* process) and establish a governance co m m ittee E... ut. project governance Team MyLhio. City of Miami* processes Documentand managethe Project Plan Deliverable, to define key a otivitie., .tart and end dates of each, andth. accountable resources who will complete the j.ativitie.. M.int.inth.Project Pl.n.ndu.eit .. theb... lineto createtheweekly st.tu.r.p.rt. Compile weekly status reports includingjointly a gr..ing with City PM10 of Miami on the template and cadence to be used for status reporting Team Mythic. City of Miami* Team Mythic. City of Miami* MYTHICS'- ~ A Mythic. Emergent Gropp Gompany Note. • Documentand manage City of Miami's work streams and project dependencies that imp- the Services • Co-author and provide inputinto the integrated ProjectPian; including reviewing with each work stream (focusing o n City of Miami's a n d third party -owned work sire. m s) • Assi—with maintaining the Project Plan based on individual work stream inputs • Dooument.nd provid. input into the status reportte m plates • Provide updatestothe status reportfor City of Miami's owned work sire. M. P. g e 5 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. # WotkSttea.,&A.0iti— i Re vi—he deliverable acce pt. ... framework that will be used to identify Deliverable reviewer , PM11approvers, and how statuses will be d eter m inedtovalidate Deliverable completion and acceptance to co .form with the Mythic. Proposal Agreement#126132, Additional Term. and Condition. Section 4.i. A... ptanoe of Deliverables MYTHICS'- ~ A Mythic. Emergent Gropp Gompany Priirt, y Support Notes Conduct. projectkick-off meeting with relevant project team members PM12to re iew the Project Charter Oracle Deliverable, the Project Plan Deliverable, and a project governance model City of Mia m i * City of Miami* PM13 Coordinate activitie. with City of City of Mia m *Oa le Miami's third -party vender. Coordinate acti,itie. with other PM14 dependent initiatives within City of City of Miami* Oracle Miami's organization Create a Cutover Checklist Deliverable which includes thesteps PM15 that will becompletedtodeploy Oracle to production(i.e , the .y.temi. "live" upon cuto er) City of Miami* PM16Greatea.dmanagetheprogram City ofMi,mi* N/A b—in ...case • Confirm Deliverable reviewers and sign - off resources • Provide input into the deliverable acceptance framework rrovid. a conference room and eq.ipmentt. accommodate all participants • Confirm City of Miami's participants and presenters for the Help meeting • I lelp definethe agenda and contentfor _meeting • Provideinputregarding third -party vendor products and services with project dependencies that im pacttha Services • Provideinputregarding dependent initiatives that may impact re.ource .cnedwe, .Dope, nd/or se rvices • Document the detailed tasks required to transition the work str,am,f,r which City of Miamii. the Pri m ary role to the new operating model, pr.....e , and systems including ra.ou roe. and timing, based on input by the work str.. m. • Confirm all work streams are represented in —a— plan • A..i.t in maintainingthe c utoverplan throughout the utover period Page 6 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. # WotK S—. r„&A.ti.iti.. Pri a,ry Support Collaborate and coordinate with Resources across Oracle to PM17address i....... dq... tio-.that Team Mythic. N/A come up throughout the duration of the Services Confirming City of Miami's staff member workstation system PM18compliance and any pre -installation a ctiviti.sas describ.dinth a Oracle CloudApplication d... m.ntation Managing City of Miami's third party—nd.—r.quir.dfort.sting PM19 a nd.lig.i.gth.mwithth.pr.j..t timeline; managing City of Miami's third party vendor delivery s ch.tlul.sto meet project timeline Coordinating other project work streams, including projects being PM20 conducted in parallel or with dependencies necessary for a deploymentofthe Oracle Cloud Applications) Working dir.ctly with Oracle Cloud Operations for the following. e n a blement of single-,ign-,n; p—isioningofn.w.-vironments; cloning of environments (i. , testto PM21 production,or productio-tot.st); update. and patch..; Pretty Good Privacy encryption for data extracts and Bu.iness Intelligence Publisher extracts; and anyi..u.. relatedto the above activities Conduct a familiarization workshop during TCM+ Design Stage to demonstrate the pr... s ses that a re OracleModern Best in —ape using ClPraetie. processflows, oid. o. a n da pre -configured Cloud environment (where appropriate). Typical topics discu... d include role based s... rity,—igation, workflows,and extensibility City of Miami*I N/A City of Mia m i * I N/A City of Mia m i * I N/A MCity of Mia m i * I N/A Team Mythic. City of Mia mi* MYTHICS'- ~ A Mythic. Emergent Gropp Gompany Net., • I l.lp coordinat. participant. and o -firm facilities Ce• Answ.r qu..tion. m plete business questionnaires about the (V business subject matter C2 a City of Miami* Team Mythic. questionnaire expert s)to help inform the tlesign t.no plate ofth. Oracle Clou dApplication(s) • Advise an Oracle Modern Be.t Praotio.s Page 7 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. C3 WotkS­. &A«i. itii s Prl a,ry Suppore N_t Execute global design via process playback 1 (PP1) to make key tlecisions abouttheco.figuratio.s, reports, data conger. o. and Team Mythic. City of Miami* data integration de.ign.. A. a result of globaldesign,docume.t tlecisions, com pilealist of action itemstowork through, Intl manage a. videntifi.d tusks and issues Execute iterative process playback sessions (PP2) using. setofp...... C4u....... to validate the Team Mythio, City of Miami* configuration, data conversion , d ataintegrations, and reports. C5 C6 C7 Prepare and finalize Configuration Workbooks Deliv .bleb...d on th a fi n a l d eci, ions City o fMi. m i made throughout the process playbacks. The validated configuration Intl...... po.di.g c o n figuration work books will be applied to the production environment for live business operation Implement configurations in City of Miami's pre-productio. e. won m-forthe0raole Cloud Application(,) Team Mythio. City of Miami* Team Mythic. City ofMi.Mi* Implement -fig uration, in City of Miami'Sprotluctio.e.Team Mythic. City ofmi.Mi* the Oracle Cloud Ap proatio.( s) Assist with the resolution of configuration issues during p CU t e sti.g/validatio. a. d as plrtof Optimi.. I..o the a.d ate .tag. of TCM+ C9Preparete.tsce.ario.for testingwalidation Team Mythic. City of Miami* Team Mythic. City of Miami* MYTHICS'- ~ A Mythic. Emergent Gropp Gompany • Identify empowered and accountable resources to make decision. • Identify empowered and accountable resources • Validate the playback accurately reflect the global de.igo and I ... Ii-ions required for each ragio./cou.try • Doeume.t.o.- Oracle related equ .ts • Make re,eurce. a v ailableforadvice a.d guidance • Set-up additional configuration(.) • Make re,our�e, a v ailableforadvice a.d guidance • Set-up additional configuration(.) • Advi.e o. bu.i.e.. proca., i m pact, • Make, -our... a v ailableforadvice a.d guidance Page 8 of 20 Use of data contained on this page is subject to the restriction on the over page of this document. # Wotk S—. t & A«i.,iti— Pritt, Y ~ MYTHICS'- A Mythic. Emergent Gropp Gompany Support Note, Evaluate.. d test prod uctreleases N C10 City .fMi. mi* Te.m Mythi., (Cl.U. Upgrade.) Team Mythic. C11 Prepare Fi..l C..figu,.ti.. City f Mi.mi* o Workbooks Deliverable Create a n integration str.t.gyth.t 11 n.l de. a..umption. .nd .n Team Mythic. City .fMi.mi* integration inventory Enable connectivity to the Oracle Cloud Application(.), which includes o p..i.gfi,ew.Il ports, g configurin 12 11 City .fMi. mi* Team Mythic. proxies, and managing all other network related data center activities Prepare integration functional 13 Te. m Mythi., City .f Mi. mi designs Prepare integration technical 14 Team Mythic, City .f Mia mi* designs Prepare data extracts from 15 the O,acleCloudApprtcations Team Mythi., City .fMi. mi* forth. data integrations Preparedata impo,t.intothe0rac1e 16 Cl..,d Application, for the d.t. integration, City .fMi. mi* Team Mythi., Preparedata extracts from City of 17 Miami'ssystem...dthi,d-p.,ty .y.temsf-hed.t. integrations City.fMi.mi* Team Mythi., • Share information about the features being delivered in . r el- and help advise on how to i.... poste the release intothe Project Pl.n Deliverable • V.lid.tethefin.lglob.l design and app,.v.fi..l project scope in accordance with this • Provide ...... t. system owners across City of Miami's organization • Obtain connectivity info, m ati.. for City of Miami's Oracle Cloud Application(,) • Test.nd...firm .o n n ectivity rrovide i .ight. about City ofMiami's,y,tem. • Provide ...... t. system .w..r...r.,. City of Miami's .rg.n�z.ti.n • Provide i .ight. abut City .fMiami's,.t.m. • Provide ...... t. .y.tem owners ..,— City of Miami's organization • M.k. a v ail.blefo,advice .nd guid.n.e P.g. 9 .f 20 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'- ~ A Mythic. Emergent Gropp Gompany # W—kSit . &A—i. iti— Pr. dry Suppore Note, Prepare data i m ports into City of • He,p correct def-s 18 Miami'Ssy.t.m.and third- City of Miami* N/A party systems forth. data idenunee euring unit testing integrations Prepare unit to st sc ripts forin bound City • Help c orr.ct deficiencies 19 data transfers into/from of City of Miami* T.am Mythic. Miami's systems and third -party identified during unit systems testing • Helpcorrectdefects Prepare unit test scripts for causetl by City of 110 Y outbound data transfers Team Mythi.. City of Miami* Miami's systems into/from the Oracl. Cloud identified duringunit Applications testing Correcttestdefelts duringSITand c . ptencetesting("UA7)in • Coordinat. e�ti�ities 111 Team Myy f Mi. Mi*thi.. City oityoMiami'sapplication. with CityofMiami's City fern CityofMlaml'S third -party systems system owners Im ple m. With. d ata integrations in City of Miami's pre -production . Coordinat. e.tivitie. 112 environmentto facilitat. proce.. Team Mythi.. City of Miami* with City ofMiami's playbacks for the Oracle Cloud system owners Applications Migrate the data integrations to i 113 City of Miami's production T.am Mythic. City of Miami* environment forth.Oraol.Cloud Applications Identify • Coordinate resolution 114 data integration issues as partofthe Optimi..&Innovate Team Mythic. City of Miami* with City o f Miami's .tag. ofTCM+ system owner. (as needed) D..ommi..ionCityofMiami's 115 City of Miami* N/A legacy systems Provide requirements for R1 the reports City of Miami* T.am Mythic. Preparethereportfunctionaland • Make resources R2 T.am Mythic. City of Miami* a v ailableforad�io. technical design, end guidanc. Prepare unit to st sc ripts forth. • Help co rr.ct deficiencies R3 reports Teem Mythic. * City ofMiam identified during unit testing Impl e m e ntthereport.in Pre- • Co ordinate activities R4Production forth.Orecl. C oud Teem Mythi.. City of Miami* with City of Mia n Applications system owners Migrate reports in City of Miami • Coordinate activities R5 productionenvironmentforthe Team Mythic. City of Miami* with City of Miami Oracle Cloud Application. sy-m owners Peg. 10 of 20 Use of d- contained on this page is subject to the restriction on the cover page of this document. MYTHICS'- ~ A Mythic. Emergent Gropp Gompany # WorKSireattn&A«iyities Pri a,ry Support Note, Identify • Coordinate resolution R6 potential report is sues as partoftheOptimi:e&Inno ate Team Mythic. City of Miami* with City of Miami stage ofTCM+ system owner. (as needed) T1 Createthete.—trategyforSITand Team Mythic. City of Mia m * useI acce pta nce test (UAT) Createthetostplanandassociated T2Solution(i. to st scenarios -to valid at eth efinal , onfigurations, data City of Mia mi* Team Mythic. conveys io , me gratin n, reports, and extensions — if needed) ExeG pgutethetest,anusinthete.t T3 City of Mia mi* Team Mythic. Correct te.ti..ue. re,atedin I • Correct deficie ncie. T4 the Configurationsofthe0rac1e Team Mythic. City of Miami* identifiedduringunit Cloud Application(.) te.tmg mCity ofmi.mi perip heral syste m s Correctt—l.sue. inCity fMi. mi TS and/.,City.fMi.mithi,d-party City of Miami* Team Mythic. system s T6Manage i...e ....lution City of Miami* Team Mythi— Validate the Oracle Cloud Applications and the T7 a..oc� ated configurations, data City of Miami* Team Mythic. integration, and report, are ready to be deployed in City of Mi. Mi production environment * Notes. For all activities inthe table immediatelyabovewhere City ofMiamllsdesignatedaseither"Primary" or "Support"fCity of Mia ml shall be solely responsible for securing City o f Miami's perform ante In connection with such activities. D. Swope Assul„pti—s. 1. PCMCS a n d ARCS —Ph-2 Oracle Cloud Applications Scope Assumption PCMCS • Oracle's Profitability and Cost Man. gement Cloud Service ("PCMCS")i.intendedtoreplace the currentM..P.r. Ob;—zi.,e All oca tion Sy. t e m an d the Tr ea. ury Fund costal, oca tion pro.. .sin EBS. Afreeform pi a n n i ngapp,ication maybe co nfig ured for form sto collect driverdata and integrate that data to PCMCS Page11of20 Use of data contained on this page is subject to the restriction on the cover page of this docu ment. MYTH I CS'- � 4 Mythic. Emergent Caroup Company 0—i. Cloud Applications Scope Ass mption Detail. • Provideagand as farraquiraments/design sessions • Facilitate functional requirements and designworkshops based on agenda topics • Pro ideApplicationDesignDocumentofuptothirty(30) pages detailingthe teohnioal/funoti I n al design of the solution, b a s e d upon Oracle tem plates • Build dimensions, rules, and financial reports aligned with the detaileddesign • Build dimensions using meta data flat files provided by PCMCS General scope the City ofMi.mi • Create allocations and custom calculations based upon rules requirements matrix • Configure security forupto twenty-five(25)users based upon. security template filled outby the City ofMia m i • Develop up to two (2) Navigation Flows • Develop upto fifty (50) allot .Lions, including Interest Allocation • All financial data required to support the allocation calculations and reports will be loaded into the application Data Integration • Data Integration will be documented to a Ilnwforong,i,g PCMCS data loatl from Gaud ERPto EPMon a monthly basis for Actual. financial d.ta • Driverdata maybeinputintoafreeform pi a n ning application and fed to PCMCS . Meta Datawillbe maintainedthroughflatfilelaads Training • Conductuptotwenty(20)hour.oftraining..PCMCS, PCMCSSmariView —d Report d a v a lapment • Developand/or mig1ateuptoonehund1ed(100) Reports using either Hyperion Fi.... ial Reports, Reports, ar SmariView.. determinedbytheproject Reporting tea m duringthe design phase. PCMCS Additional reports will be built by City of Mia m , .d mmisirator. with as. i.tancefrom Oracl.C...ulting r e sources.Thisapproach allows forreport development training antl shadnwing duringthe proj act Page12of20 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH I CS'- � 4 Mythics Emergent Caroup Company Oracle Cloud Applications Scope Ass mption Details • Deliver End-Usertraining dooumentationinMiorosoft PowerPoint or Word format with hands on activities: •S.... ity Matrix and Guide •Functi... Admi. st .a Guide (approximately thirty (30) pages) PCMCSDoor,montation -Ad ministr.t Training withS.reenshots •UAT scripts •Deployment Checklist • Allocation Cycle St.— Guide • Oracle's Account Reconciliation Cloud Service ("ARCS") is intendedtorepl ace th a curre nt a cco u nt reconciliation and reporting processes. The following modules are in - Objective scope: ARCS. Account Reconciliation —to s,pp,rtth, r e c o nciliation of .counts ARCSGeneral • Transaction matching —to facilitate detailed reconciliation atthe transaction level (if required) • Deploythefollowing Dracle software components to facilitatetheimplementation o fth. models: . Data Integration . A.... tR.....iIiation • Tra n s a. tion Matohing(if r.q.i,.d) • Reporting • Data Integrationsto Account Reconciliation willbe loaded from flat files • Cloud ERP integrations will leverage prebuilt integrations where possible • Integration for on. (1)GeneralLedger("GL")Balances ARCS Data Integration load file • Integrationforuptofive(5)Subledger Balancesloadfiles • Integration foruptothree(3)Bank Account files, including Treasury Fund —Equity Cash Balances Pa g e 13., 20 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS'" n nnni�: �me.9e.,c stoup cq�+nam • Setupone(1)accou nt rac o.cilia do n a p plication • SetupTra n s action Matching foru pt.fi—(5) reconciliations Account Reconciliation SetupaccountreconciliationsforuPt. --nty(70) ARCS accounts • i n t egration for u p to one(1) GL Bala npcesloadfile • Integration for u ptofive(5) Su bleed ger i3ala nces loa d files • integration for up to three(3) Ba n k Accou ntfiles Secu• Developand im pi— e n tsecurity mod elforupto twenty r ity ARCS (20) users. • The security build will be based upon a securitytem plate filled out by the City of Mia m i • Web -based end-usertrainingfortwo tofour(2-4)hours Traini ng • Provideuptotwenty-four(24)hoursoftrainingand ARCSshadowing with City of Mia m i ad m inistrators • Cond uctupt. s i.t—(16)ho—of—in-the-trainer (end-user)training —A— oun t Reconciliation with u pt. five (5) City of Miami ad min lira to rs • Deli—End-Usertraining docu me nt.ti.n in Microsoft PowerPointorWordform —with ha nds on activities • Document the inventory of requirements into a Documents=ion req�iremenisiraceabilitymatrix("RTM")and facilitate ARCS prioriti—tion of requirements int."must-have" and"nice to have"item s • Ad ministra torTraining Manual with Scree nsh ots • UATScript. • Deployment Checklist E.l.loud Upgrades. Cloud Updates aremandatory within the time period announced by Oracle and involve the fleetwide patching of a T previous release. The available Cloud Update window is reduced once the end of the Cloud Update period nears. It is assumed that a new release Cloud Update is estimated to occur 2-4 times a year. As required, the impact of Cloud Updates is assessed at the announcement ofthe release and any impact on timeline or effort may be handled via the Change Control Process found in the Proposal Agr--nt Additional Terms and Conditions (4.ii) to adjust timeline, effort and cost of the project accordingly. The Cloud Update activities will run in parallel with the regular project activitiesand the effort i.e., regression testing, acceptance of new features for Oracle Cloud Applications) associated with the Cloud Update effort is included in the scope of the services. Detailed plans are to be prepared jointly after the release announcement along with the impact analysis through the review of the release notes. Oracle will try and minimize impact on the project delivery. Timing is dependent on the progress ofthe implementation project at the moment of the release. F. Deliverables. Services performed by Team Mythics under this exhibit shall be for the purpose of providing the Deliverables where Team Mythics is identified in the table below. "Owner" indicates the organization responsible for driving the completion of the Deliverable, including but not limited to). authoring the Deliverable, and scheduling and facilitating the necessary meetings to solicit input into the Deliverable. P.ge14of20 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS" A Mythhcs Emergent Group Company # Deti —fti.N.— O.ar — D®ti—mftieD--ipti— Document includes: • The s cope ofthe projectin accordance with this exhibit—whati. in and out of scope • Th.defi—yprinciple.—how Team Mythic. and City ofMi.mi willwork togetherto denverthe project 1 Project Charter Team M• ythics Identification ofthe key outco mes ofthe project —what are the business goals • P—isionofa guide/missionthat grounds the projactwork effort • Identification of a project sponsor • Identification of key stakeholder groups Doo,.ment inowde.: • Definition ofthe projectschetlule ofwhen acti vibe s,ta sk .,and 2 Project Plan Team Deliverables Mythic. a retobe completed, and itlentifythe associated tlependencies to —pi—the defined .chedwe • Identify the resources required to e x ac u to the defined .ohedwe Document incwde.: • Security Matrix and Guide • FunctionalAdmini.traforGuide(approximatelythirty(30)page.) 3 Co n gura ton Team • Ad Trainin Screen. Workbooks mini.trator g with hot. M ythic. • UAT.c ri pts • Deployment Checklist • Budget Cycle Start Guide Document include.: • The list of cutover activities and tasks required to move Cutov Strategy configurations, data conversion , data integrations, and reports 4 er Team Cheaknst into the production an won meat Mythic. • Definitionofhowhandoffsar edocume ntetlincludinghoweach cutover activity is status reported, which role completes the activity, and how notifications of cutover are reported Document include.: • Security Matrix and Guide • F—ti—i Admini.—t—Guide (approximatelythirty (30) page.) 5 Final Configuration Team • Adm,n Tra Sc Workbooks str ator ng with shots in reen Mythic, • UAT.c ri pts • Deployment Checklist • Budget Cycle Start Guide Document inowde.: Engagement 6 Team Summary Report • A.ummaryofthekey findings, acti vibes perform ed, M ythics recommend ations and next steps atthe end ofthe project Page 15 0.20 Use of data contained on this page i. subject to the restriction on the cover page of this document. 0 MYTHICS" A Mythhcs Emergent Group Company 2. City of Miami's Obligations and P—je« Ass-ptioms. City of Miami acknowledges that timely provision of and access to office accom mod ations, facilities, and equipment (if applicable), and assistance, cooperation, and complete and accurate information and data from City of Mia mi an d City of Miami's officers, agents, and employees (collectively, "cooperation") are essential to the performance of any Services as setforth in this exhibit. Oracle will not be responsible for any deficiency in performing Services ifsuch deficiency results from the City of Miami's failure to provide full cooperation. City of Miami acknowledges if Team Mythics cost of providing Services is increased because of City of Miami's failure to meetthe obligations listed in this exhibit, failure to provide cooperation, or because of any other circumstance outside of Team Mythics control, then The City of Miami agrees to pay Team Mythics for such increased costs. Such increased costs may include time during which Team Mythicsresources are under- utilized because of delays. City of Miami acknowledgesthhatTeam Mythics ability to perform the Services depends on The City of Miami fulfillment ofthe obligations and assumptions set forth in this exhibit. A. City of Miami's Obligations. City of Mia m ito obtain Oracle Cloud Services subscription(s) forthe Oracle Cloud Applications under separate contract prior to the commence ment of Services under this exhibit and maintain such Oracle Cloud Services for the duration ofthe Services provided under this exhibit. 11. IfTeam Mythics provides City of Mia m i with access to a third party tool (Software orcloud service) to facilitate coil boration between City ofMia m i and Tea m Mythics related to the Services ("Third Party Collaboration Tool'), City of Miami agree to comply with the applicable terms found at https.//www.oracle.co m/a/oco m/docs/corporate/ocs-third-party-tools. pdf. Such applicable terms shall become binding upon any use by Mythics, Inc. ofthe corresponding Third Party Collaboration Tool. For any other Third Party Collaboration Tools not provided by Oracle, including City of Miami internal collaboration tools (if any) that will be utilized by project members, Mythics, Inc. will obtain the rights for Team Mythics resources to use such Third Party Collaboration Tools forthe duration ofthe project. City of Miamito provide Team Mythics withfull accesstothe relevantdocumentation andthefunctional, technical, and business r e s o u r c e s w i t h adequate skills and k n o w l e d g e t o s u p p o r t t h e performance o f Services. iv. Provide, orrequire City of Miamito provide, for allTeam Mythics resources performing servicesat City of Miami'ssite,asafeandhealthfulworkspace(e.g.,aworkspacethatisfreefromrecognizedhazardsthatare causing, orlikelytocause, death or serious physical harm, a workspacethat has proper ventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources performing services inthhe workspace, and ergonomically correctwork stations). v. City of Mia mito provide, any notices, andobtain any consents, requiredforTea m Mythics to perform City of Miami to li m it Oracle's access to any production environments or shared development environ ments to the extent necessary for Team Mythics to perform services. vii. City of Miami to provide Team Mythics resources with remote access to City of Miami's systems and environments required for such the Services, using an Oracle-definedstandard virtualprivate network Page 16 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS" �, A Mythics Emergent Group Company or an Oracle Web Conference or similar, agreed -upon third -party web conferencing application (collectively, "Remote Access Tools"), including by. (a) installing the Remote Access Tools priorto the commencement of Services and maintaining them forthe duration ofthe Services (e.g., by acquiring any equipment and performing labor) to ensure all components of City of Miami's Oracle software environ mentare accessible and incompliance with all Oracle's requirements; and (b)obtaining all rights to usethe remote access tools for all Oracle resources providing remote Services. pity of Miami acknowledges and agrees that. (i) Team Mythics is not responsiblefor network connections or any related problems, such as bandwidth issues, excessive latency, network outages, or any performance or other conditions caused by an internet service provider or the network connections, and (ii) all terms and conditions applicable to any third -party web conferencing application shall have no force or effect whatsoever. As required by U.S. Depa rtm entofLa bar regulations (20CFR655.734), require City ofMia m ito allowTea m MythicstopostallotieeregardingTeam MythicsH-1Bemployee(s)atthe worksitepriortothe employee's arrival on site. ix. The services scope in this exhibitis li mited to uptotwo (2) non -production environ m ants and two (2) production environ ment procured separately by City of Mia mi. The staging environment(s) will be required to allowtheflexibility needed form eetingthetimelineswhile having parallel configuration, validation, and integration data conversion activities. If it is determined by Team Mythics that additional environmentsare necessary, City of Miami will procure those environments from Team Mythics separately. /� X. City all tasks assigned to City of Mia m/�i in this exhibit in a timely manner. xi. City o f Miamit. perform alltasks assigned to//City of Mia mi in this exhibitin a timely manner. xii. (City of Mia m ito provide � access necessary for City o f Miami's u sersto access all virtual training. /� xiii. CityofMiamitomodifyCityofMiami'sbusiness practices and procedures and implementchanges to City of Miami's systems and third -party applications as necessary and mutually agreed to in ord er to comply with the Standard Functionality ofthe Oracle Cloud Applications. xiv. CityofMia m itoensurethatdata iseasily accessible, andcollection andform atting ofdatawill not delay the project. xv. City of Miami to have subject matter experts available to support data mapping, cleansing, and validation xvi. City of Miami to provide extracts from relevant data sources in the format specified by Oracle Consulting, and to ensure that the data is clean and accurate xvii. City of Miami to perform any required data scrubbing and cleansing of the data during data conversions or data imports. Require City of Mia mito recognize that data transformation is a potentially high risk area ofthe project. xviii. City of Miami to participate in development checkpoints and user acceptance testing, under the direction of Oracle Consulting. xix. City o f Mia m ito provide sign-off,forthefollowing docu ments and milestones. • Design Document • Data Validation • User Accepta— Testing • Training • Go -Live xx. City of Miami to review, Deliverables. Acceptance of Deliverables is set forth in the Mythics Proposal Agree ment#126132, Additional Terms and Conditions Section 4.i. AeeeptaneeofDeliverables xxi. pity of Mia mi to understand that a portion ofthework forthis projectwill be done offsite. xxii. Cityof Miamito provide metadata and hierarchies from Cloud ERP based on the timeline defined by Oracle and to ensure that the structures will not change after the delivery. Page 17 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS'" �, A Mythcs Emergent Group Company xxiii. City of Mia mi to be responsible for validating historical data and investigating any differences in City source systems or reports. xxiv. City of Miami to define administrator(s) for PCMCS and ARCS at the start of the project. The ad ministrator(s) will participate inthe projectin all stages and will be thefocal pointforad ministrator training and shadowing atthe conclusion ofrequire ments and design, the projecttimeline and costs may be revisited based upon more detailed information. xxv. City of Mia mito define ad ministrator(s) for Planning atthe start ofthe project. The ad ministrator(s) will participate in the project in all stages and will be the focal point for administrator training a n d shadowing. xxvi. Require City of Mia mito understand that Post Prod uction supportwill be provided rem otely. B. ProjeotAssmmptions. 1. The parties acknowledge and agree that the perform ance of services does not require or involve the processing of personal data. 11. The partiesestimatethatthe projectwillcom mence on or about FEB 2022. Anychangestothetimeline will be managed through the Change Control Prooess found in the Proposal Agreement Additional Terms and Conditions (4.11). iii. Team Mythics resources will nottypically perform Services on holidays recognized by Tea m Mythics or on weekends. However, with City of Miami's permission, Tea m Mythics resources may choose to perform Services during such periods. iv. All project Deliverables will be created using standard Oracle TCM+ templates and formats. v. All project documentation, presentations and project co m unication will be in US English. vi. Any work City ofMia m i requests beyond the scope stated in this ex hibitwill need to be presentedby City ofMiia miforapprovalthroughthe agreed upon projectgovernance process. Once approved byCity of Mia mi, thhe Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.11) willbe followed, to make the necessary changes to this exhibit, including any changes to the fees and estimated expenses. vii. The Services shall be performed onsite at City of Miami's facilities located in Miam , Florida and remotely. Staffing is based on a blended delivery approach leveraging local, onshore and offshore resources, and a majority of Services will be performed by remote onshore or offshore resources. Offshore effortwill be delivered from Oracle's offices in India, and work schedules ofoffshore resources will be pertheir respective time zones. viii. Team Mythics will, at its sole reasonable discretion, determine the number and manner in which resources are assigned to perform its obligations. ix. Aperson day is defined as onerescurceworking up to eight(8)hours. X. Configuration ofthe Oracle Cloud Applications will be limited to the Standard Functionality generally available inthe base Oracle Cloud Appllications atthetime cfthe Go -Live date. xi. Team Mythics will initiate the Clianga Control Process found in the Proposal Agreement Adidiitional Terms and Conditions (4.ii) for, without limitation, the following situations. (a) late delivery as per the Project Plan and mutually agreed upon functional design o f C i t y c f M i a m i that results in t h e delay ofthe completion of any milestone or Stage, (b) introduction of any software development components, City of Miami's staffing levels fail to meet the defined utilization n Project Plan resulting in the delayed co m pletion ofa ny milestone or Stage, (d) technical issues, outside ofthe control of Oracle, whhichcausea delay inthecompletion ofany milestone or Stage;(a) delaysin required decisions by City of Mia m ithatresult inthe delayed completion of any milestone or Stage; (f) production assistance requirements that result in additional Team Mythics assistance beyond the amount specified in this exhibit, (g) any project delays and/or increased delivery costs to Team Mythics due to City of Miami's failure to r meet City of Miami s obligations as related to the project; and(h) adoption of new business processes thatrequire additional work effort not documented in this exhibit. Page 18 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. ' A MYTHICS'" A Mythics Emergent Group Company xii. Unless otherwise specified, common requirements and business processes will be utilized For the Services specified in this exhibit. xiii. Anything notexpressly listed inthe description of services is not included inthe scope of, or estimated fees for, Services. xiv.Owing tothe uncertainties ofthe evolving COVID-19 situation, the provision of any on -site Services under this exhibitissubjecttothe delivery resources being permitted and abletoperform such Services takinginto consideration applicable laws and regulations, including those pertaining to health, safety and mobility (whether inthe country of service provision and/orthhe country of location ofthe delivery resources). Ifthe provision of any on -site Services is negatively impacted due to circumstances related to or arising from the COVID-19situation,Tea m Mythics and City of Mia m i agreeto cooperate in goodfaithto review such impact and, if necessary, amend any resource plans, work plans, the Project Plan, service specifications, time schedules and the like in accordance with the Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii), including possibly putting in place an infrastructure(e.g.VPN)toenable a re motedeliveryofservices.Forthe avoidanceofdoubt,this Sectionis without prejudice to the parties' rights and obligations under the force majeure clause of the Agree m ent. 3. Fees, Expenses, and Taxes. A. Fees and Expenses. City of Miami agreesto pay Tea m Mythicsthe fee specified below forthe services and Deliverables described in this exhibit, inclusive ofexpenses. in addition tothisfee,Tea m Mythicswill invoice The City of Mia mi for any applicable taxes. Once a Deliverable is accepted, or deemed accepted, in accordance with Mythics Proposal Agreement#126132, Additional Terms and Conditions Section 4.i. Acceptance of Deliverables, the corresponding fee for such Deliverable specified below becomes due and payable and Tea m Mythics shall thereafter invoice, and City of Mia m i. shall pay, such Deliverable fee; this pay m e n t obligation shall become non -cancelable and the s u m paid non-refundable on such acceptance date. Delivarabl. # Deliverable Name Estimated In i,oing Month Deliverable Fee 1 Project Charter Month 1 2 Project Plan Month 1 3 Configuration Workbooks Month 2 4 Cut.ver Strategy Checklist Month 3 5 Final Configuration Workbooks Month 3 6 Engagement S.mmary Report Month 3 $84, 284.00 $84, 284.00 $140,473.00 $112,378.00 $112,378.00 1 $104,512.00 Total Fi__c, Fee $638,309.00 Additional expenses including but not limited to travel incurred in the process of delivering services will be invoiced monthly as they are incurred. B. Compensatory Tax. The parties acknowledgethat temp.rarylivingreimbursementst.Team Mythics pr.videdres.urce(s) may be deemed compensatory underfederal, state, and localtax lawsifa resource's assign mentin a particular location will exceed or has exceeded one(1)year. Where reasonably possible,Tea m Mythics will plan with City of Miami to limit Page 19 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. 0 MYTHICS" A Mythics Emergent Group Company the duration of a resource s as in a particular location to less than one (1) year. ifthe require me nts ofthe Services are suchthatitbecomesnecessaryfora resou rce'sservices in a particular location to continuefora yearor more and as a result, the(' reimbursement of such resource s living expenses are deemedcompensatoryfortax purposes,then, City of Mia m i agrees to pay Mythics the amount ofadditional compensation provided to such resource to compensate for taxes imposed. C. international Tax/Resource Cost. City of Miami acknowledges that the performance of Services under this exhibit may involve use of resources from a country or location other than that in which the Services are to be performed ("non- native resources"). The use of non-native resources may create a tax reporting and filing obligation for such resource in such country or location and may cause Team Mythics to incur incremental tax costs and other administrative costs (e.g., costs arising from tax preparation, reporting and filing obligations) associated with placing a non-native resource in the country or location in which the Services are performed. These costs are separate from and in addition to expenses. The costs as related to the performance of Services under this exhibit are defined as Resource Costs. Accordingly, for Services performed under this exhibit, in addition to paying Team Mythics the fees for Services plus taxes and expenses, City roof Miamiagreestopay Resource Coststo Mythics within thirty (30) days of the date of an invoice(s) for such Resource Costs Page 20 of 20 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH ICST" EXHIBIT D DATA RETENTION SERVICES FIRM FIXED PRICE STATEMENT OF WORK MYTHICS" A Mythics Emergent Group Company Services Reference Fees Fixed Price Services Exhibit D $248,240.00 Total Fees $248,240.00 1. Description of Services 1.1 Consulting Services Team Mythics will assist the City of Miami with migrating existing Linux Oracle E-Business Suite (EBS) release 12.1.3, and its Oracle 19c database, to Oracle Cloud Infrastructure (OCI) archive platform. Additionally, Mythics will provide the City of Miami with technical assistance for up to ten person days with setting up of the OCI tenancy. 1. Description of work (Project Management Plan document ("PMP")): a. Create an Oracle PMP which provides an overview of the project management methodology and governance process. The PMP will be prepared with the participation of Your project manager and will include the following: 1. Scope management; and 2. Work management. b. Create a document describing the following: 1. The Team Mythics project tasks and estimated durations; 2. The Team Mythics project schedule; and 3. The Team Mythics project task dependencies. 2. Description of work (Infrastructure): a. Review Your target OCI environment; b. Install and configure the Oracle Consulting Work Virtual Machine ("WVM") onto Your designated hardware environment c. Using Your WVM, build terraform scripts for provisioning Your OCI as specified in the pre- built Cloud Deployment Design document ("CD3") network deployment design; and d. Provision Your Oracle OCI network environment as specified in the pre -built CD3 network deployment design: 1. Configuration of Virtual Cloud Networks ("VCN"), compartments and subnets; 2. Configuration of Identity and Access Management ("IAM') policies and groups; 3. Configuration of VCN security as specified in the pre -built CD3 network deployment design, including: a. Configuration of public and private subnets; b. Configuration of security and firewallrules; c. Configuration of route tables; and d. Configuration of Dynamic Host Configuration Protocol ("DHCP") and Domain Name Service ("DNS"). 4. Configuration of gateways: © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w-mythics.com Use cf data contained cn this page is subject to the restriction cn the cover page cf this document. MYTHICS" A Mythics Emergent Group Company a. Dynamic routing gateway; and b. Internet Gateway ("IGW"), Network Address Translation ("NAT") gateway and service gateway. 5. Provisioning of Virtual Machines ("VMS"): a. One (1) VM for application tier; and b. One (1) VM for database tier. 6. Provisioning connectivity between OCI and Your data center: a. Configure Internet Protocol Secured Virtual Private Network ("IPSec VPN") tunnel; and b. Validate secure connectivity between OCI and Your data center. 3. Description of work (EBS) a. Migrate one (1) non production instance of Oracle EBS Release 12.1.3 and its associated database from its existing Linux platform (servers and storage) to an OCI as an archive system copy: 1. The target will be the Oracle Linux operating system as the source; and 2. EBS cloning procedure will be used for the migration method. b. Migrations will include the database, EBS application tiers, and the associated Oracle technology stack; c. Target system validation/setup/patching: 1. Linux prerequisites for E-Business. d. Target system preparation for database cloning: 1. Database software preparation (Oracle Home); and 2. Create Oracle instance. e. Source system pre -cloning validation: 1. Prepare EBS for shutdown: a. Purge history tables; b. Close any in -process transactions; c. Disable automated EBS batch jobs or interfaces; and d. Disable or remove database links. f. Execute the database cloning operation; g. Validate the technical integrity of the target database; h. Execute the remainder of the cloning procedure for the target database and EBS application tier; i. Post application tier migration steps: 1. Start application services; and 2. Finishing tasks: a. Perform technical test of migrated environment; and b. Validate and remediate EBS environment remaining issues. © 2020 Mythics, Inc., A Mythics Emergent Group Company 3 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w-mythics.com Use cf data contained cn this page is subject to the restriction en the cover page cf this document. MYTHICS" A Mythics Emergent Group Company j. Completion activities: 1. Verify that all required services are brought online after reboot; and 2. Perform a complete cold backup of the file systems and the database. 1.2. Deliverables. No. Deliverable Name Deliverable Description / Acceptance Criteria Delivery to You of one (1) electronic copy of a Microsof, 1 Oracle PMP and Oracle Work Plan Word document as described in Section 1.A.La and one (1 electronic copy of a Microsoft Word document as described in Section 1.A.Lb above. 2 Provisioning of the OCI Tenancy Completion of the VM setup as defined in section 1.A.2.d 1-6 3 Cloud Deployment Design Document Delivery of the Cloud Deployment Design document as described in Section 1.A.2.c above. 4 Engagement Summary Report Delivery to You of one (1) electronic copy of a Microsoft Word document as described in Section 1.A.4 above 1.3 City of Miami Specific Obligations You acknowledge that Your timely provision of and access to office accommodations, facilities, and equipment (if applicable), and assistance, cooperation, complete and accurate information and data from Your officers, agents, and employees (collectively, "cooperation") are essential to the performance of any Services as set forth in this exhibit. Team Mythics will not be responsible for any deficiency in performing Services if such deficiency results from Your failure to provide full cooperation. You acknowledge that if Team Mythics cost of providing Services is increased because of Your failure to meet the obligations listed in this exhibit, failure to provide cooperation, or because of any other circumstance outside of Team Mythics control, then You agree to pay Mythics for such increased costs. Such increased costs may include time during which Team Mythics resources are under-utilized because of delays. You acknowledge that Oracle's ability to perform the Services depends upon Your fulfillment of the following obligations and the following project assumptions: A. Your Obligations. 1. If the Services are provided in an Oracle hosted cloud environment, obtain Cloud Services under separate contract prior to the commencement of Services under this exhibit and maintain such Cloud Services for the duration of the Services provided under this exhibit. 2. Provide Team Mythics with full access to the relevant documentation and the functional, technical, and business resources with adequate skills and knowledge to support the performance of Services. 3. Provide, for all Team Mythics resources performing Services at Your site, a safe and healthful workspace (e.g., a workspace that is free from recognized hazards that are causing, or likely to cause, death or serious physical harm, a workspace that has proper ventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources performing Services in the workspace, and ergonomically correct work stations). 4. Provide any notices, and obtain any consents, required for Team Mythics to perform Services. 5. Limit Team Mythics access to any production environments or shared development © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w-mythics.com Use cf data contained cn this page is subject to the restriction en the cover page cf this document. MYTHICS" �i A Mythics Emergent Group Company environments to the extent necessary for Team Mythics to perform Services. 6. As required by U.S. Department of Labor regulations (20 CFR 655.734), You will allow Team Mythics to post a Notice regarding Team Mythics H-1B employee(s) at the work site prior to the employee's arrival on site. 7. You will have a working Customer Premise Equipment ("CPE") for VPN connectivity. 8. You will provide access to internet to access the Oracle Public Yellowdog UpdatedModified ("YUM") or provide on -premise Oracle YUM repo for software install and patching. 9. You will provide admin resources knowledgeable in areas including and not limited to networking and operating systems for assistance. 10. APEX admin is responsible to provide/maintain the user access based on listed responsibilities and user in the requirement. 11. You will provide: a. Classless Inter -Domain Routing ("C1DR") block address; b. Source Internet Protocol (" iP") for whitelisting; c. Public keys for bastion server; and d. Customer prefix name. Unless otherwise set forth in Your order, Team Mythics will determine whether Services are provided by remote delivery resources or delivery resources on -site at Your location. If Services are provided by delivery resources on -site at Your location, such Services will be provided by local delivery resources (i.e., delivery resources local to Your location) if available, as of the effective date of Your order. If local delivery resources are not available, then on -site Services will be provided by non -local delivery resources. In addition to the fees set forth in Your order, You agree to reimburse Oracle, within 30 days of the date of an invoice(s) for same, the travel expenses related to providing on -site Services at Your location. For Services provided by delivery resources on -site at Your location, Your location will be the location specified in Your exhibit. Owing to the uncertainties of the evolving Covid-19 situation, the provision of any on -site Services under this order is subject to the delivery resources being permitted and able to perform such Services taking into consideration applicable laws and regulations, including those pertaining to health, safety and mobility (whether in the country of service provision and/or the country of location of the delivery resources). If the provision of any on -site Services is negatively impacted due to circumstances related to or arising from the Covid-19 situation, Team Mythics and You agree to cooperate in good faith to review such impact and, if necessary, amend any resource plans, work plans, service specifications, time schedules and the like in accordance with the Change Control Process found in the Proposal Agreement Additional Terms e 1 Conditions (4.ii). For the avoidance of doubt, this section is without prejudice to the parties' rights and obligations under the force majeure clause. If Services are provided by remote delivery resources, Team Mythics may provide Services by phone, via a customer -specific web portal (if ordered), and/or via electronic communication. For Services provided by remote delivery resources, You agree that Team Mythics may access Your systems throughout the performance of Services using an Oracle defined standard virtual private network ("VPN"), multi -protocol label switching ("MPLS") connection, or Oracle Web Conference ("OWC"). If necessary to perform Services, Team Mythics will provide You with a single pre- configured VPN or MPLS device. You are responsible for the installation of the VPN or the MPLS device on Your internet network, in accordance with Oracle's specifications, to create a network connection to enable Oracle's © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w—mythics.com Use cf data contained cn this page is subject to the restriction cn the cover page cf this document. - _:_1 MYTHICS" A Mythics Emergent Group Company performance of Services. You are responsible for ensuring that Your network and systems comply with specifications that Team Mythics provides and that all components of Your Oracle software environment are accessible through the VPN, MPLS, or OWC. You will maintain open ports and adjust firewall rules to allow appropriate network traffic to pass between the ACS Gateway and Oracle. Team Mythics is not responsible for network connections or for issues, problems or conditions arising from or related to network connections, such as bandwidth issues, excessive latency, network outages, and/or any other conditions that are caused by an internet Services provider, or the network connection. Services designated as "24x7° may be delivered at any time of day, seven days a week, including local public holidays. For all other Services and unless otherwise identified in Your order, Services shall be delivered during local business days and hours, excluding local public holidays in Your time zone. For purposes of this section, Your time zone shall be the location identified on the applicable exhibit for Services Delivery Location. To the extent You provide personal information to Team Mythics as part of Team Mythics provision of services under this order, Team Mythics will comply with the applicable version of the Oracle Data Processing Agreement for Oracle Services. The version of the Data Processing Agreement applicable to Your order is available at: httys://www.oracle.com/cori)orate/contracts/cloud- services/contracts.html#data-processing is incorporated herein by reference. Services Privacy/Services Security: In performing the Services under this order, Team Mythics will comply with the (a) Oracle Services Privacy Policy available at hops://www.oracle.com/Iegal/privacy/services-privacy -policy and (b) Oracle Consulting & Advanced Customer Services Security Practices available at htti2s://www.oracle.com/cop2orate/contracts/cloud-services/contracts.html#data-processing Both documents are incorporated herein by reference. Oracle may update such policy and practices to reflect changes in, among other things, laws, regulations, rules, technology, and industry practices. Such updates will not materially reduce the level of performance, functionality, security, or availability of the Services. You agree to restrict Team Mythics access to any content or information that imposes privacy, security or regulatory obligations greater than those specified in this order. Project Assumptions. 1. Cloud Services and relevant cloud subscriptions are already in place. 2. A person day is defined as one resource working up to eight hours. 2. Tenancy already exists, and You will provide access to tenancy to assist with performance of Services. 3. Deployment of VMs only includes Oracle -supported Operating System ("OS") and standard shapes. 4. Security setups to meet City of Miami compliance is not included. 5. All networking components will be in place for proper communications. 6. Domain Name Server ('`DNS") configuration is limited to DNS within OCi anddoesn't include custom DNS forwarding. 7. The Cloud Deployment Design document to be used is the pre -built Minimal Viable Tenancy ("MVT") CD3 design, is limited to the tenancy being built and does not include any customer © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w-mythics.com Use cf data contained cn this page is subject to the restriction cn the cover page cf this document. - _:_1 MYTHICS" A Mythics Emergent Group Company specific design requirements. 8. Services will be performed remotely. 9. APEX forms will use excel download functionality for required excel reports. 10. Estimates may change based on discovery and City of Miami input. 11. Oracle Consulting WVM Assumptions: a. The Oracle Consulting WVM is a proprietary tool kit developed by Oracle Consulting to facilitate rapid provisioning; b. The Oracle Consulting WVM is strictly for purposes of facilitating the performance of Services under this exhibit; and c. The Oracle Consulting WVM will be removed from Your system(s) upon completion and/or termination of the Services under this exhibit. 12. Anything not expressly listed in the Description of Services is not included in the scope of, or estimated fees for, Services. Items identified as out of scope include, without limitation, the following; the following is not an exhaustive list: a. Fast connect; b. Load balancer configuration; c. VM migration; d. Shared storage — file system storage (`FSS"); and/or e. Disaster recovery ("DX'); f. EBS system integrations; g. EBS and database system patching; and h. EBS user testing. 2. Fees: Fixed Price Labor & Travel City of Miami agrees to pay Team Mythics the fee specified below for the services and Deliverables described in this exhibit, inclusive of expenses. In addition to this fee, Team Mythics will invoice The City of Miami for any applicable taxes. Once a Deliverable is accepted, or deemed accepted, in accordance with Mythics Proposal Agreement#126132, Additional Terms and Conditions Section 4.i. Acceptance of Deliverables, the corresponding fee for such Deliverable specified below becomes due and payable and Team Mythics shall thereafter invoice, and City of Miami shall pay, such Deliverable fee; this payment obligation shall become non -cancelable, and the sum paid non-refundable on such acceptance date. Deliverable No. Deliverable Name Deliverable Fee 1 Oracle PMP and Oracle Work Plan $62,060.00 2 Provisioning of the OCI Tenancy $62,060.00 3 Cloud Deployment Design Document $62,060.00 4 Engagement Summary Report $62,060.00 Total Fixed Fee $248,240.00 Additional expenses including but not limited to travel incurred in the process of delivering services will be invoiced monthly as they are incurred. © 2020 Mythics, Inc., A Mythics Emergent Group Company 4525 Main Street, Suite 1500, Virginia Be..,, VA 23462 1757.412.4362 (0) 1757.412.1060 (F) I w-mythics.com Use cf data contained cn this page is subject to the restriction cn the cover page cf this document. MYTH I CS - EXHIBIT E CHANGE MANAGEMENT SERVICES FIRM FIXED PRICE STATEMENT OF WORK Page 1 of 12 0MYTH I CS" A Myth— Emergent G—p Company Services Reference Fees Fixed Price Services Exhibit E $2,376,801.00 Total Fees $2,376,801.00 1. Desaripti- of Services mind Deli—rm tiles. A. Defimiti—s. In addition to the Agreement Definitions the following definitions apply to this Exhibit C. i. "Cloud" is a general term meaning the delivery of hosted services over the internet. ii. "Countries" or "Country' shall mean the country or countries set forth (Country Assumptions) below. iii. "Deliverable" means the discrete output(s) of City of Miami or Team Mythics as specified herein. iv. u Oracle Cloud Application s)" shall mean the Oracle software application module(s) to be implemented based on the Oracle Cloud Services separately subscribed to by City of Miami, described herein below v. "Oracle Cloud Operations" shall mean the Oracle organization in charge of operating the subscribed Oracle Cloud Services. vi. "Oracle Cloud Services" shall mean the Oracle hosted Cloud offering separate subscribed by City of Miami for the Oracle Cloud Application. vii. "T,Be Process" shall mean City of Miami's adapted business processes within the Oracle Cloud Applications following Go Live. B. Scope of Services. Services Overview. Oracle will perform the following as described in this exhibit. a. Design an organizational change management strategy and work with Mythics, Inc. to create training andcommunicationstodelivertoCity ofMianli'Send users asspecified inSection C.iii. C. Pro;ectAppr... h. mind TCM+StageOvervie,,. The Services will be provided using Oracle TCM+, which includes five (5) stages: Mobilize, Design, Localize and Validate, Go Live,and Optimize & I nnovate as specified in the table in Section 1 .C.ii below. The specific role of each party is set forth in Section C.iii. Proj�e`ctTimeline. Th e S e r v i c e s specified in this ex h i b i t a r e anticipated to be delivered begin n i n g an or a bout D e c e m b a r 2021 and be completed on or about September 2022. 11. TCM+ Stage Overview. Use of data contained on this page is subject to the restriction on the cover page of this document. TCM+Stage Stage Overview MOBILIZE DESIGN LOCALIZE AND VALIDATE r MYTHICS'- �'i. A MVth ICS EnlFrggn2 GIPUp CP(npdny Page 2 of 12 During this stage, the change management team will identify project resources, confirm delivery expectations and work with the project m a n age m entte am to execute p r o j e c t s e t u p t a s k s. To -Be Processes will be discussed as part of Design workshops to identify change impacts. During Design workshops, change impacts will be captured and d o c u m e n t e d. The Change Manage m entStrateg y Deliverable will be created and work will begin onthe Corn m unication Plan Deliverable anclTraining Plan Deliverable. Change impacts will be reviewed and validated during process playback sessions and if necessary, updates to change impacts will be documented. Communications and training to the end user population will be drafted, finalized, and delivered. GOLIVE Delivery of communications and training to end users will continue. OPTIMIZE & During this stage, Team Mythics will provide Post Go Live Assistance to INNOVATE address identified issues associated with the scope of the Services. Use of data contained on this page is subject to the restriction on the over page of this document. MYTH ICS"' 1 ` q Myth— Emergent Grpup Company Page 3 of 12 Use of data co ntai n etl on this page is subject to the restriction on the cover page of this tlocu ment. r MYTHICS" A Mythics Emergent Group Company Activities. Team Myth icswill perform the activities specified in the Work Stre am and Activities table be low (the "A�iiviiies'r). As used herein, "Work Stre,minn r means a category of re ate Activities asset forth in the Work Stream and Activities tab le.As used in the Work Stre am and Activitiestable below. a. "Primary"indicatestFhe organization responsiblefor drivingthe completion ofthe Activity,including (but not limited to): authoring the associated Deliverable (if applicable) , and scheduling a n d facilitating the necessary meetings to solicit inputintothe Deliverable/Activity. b. "Suplacim" Indicates the organization responsible for providing inputintothe completion ofthe Activity, including (but not limited to). reviewing and providing input into the content in the associated Deliverable/Activity, and participating in the necessary meetings to provide input intothe Deliverable/Activity. Additional responsibilities specifictothe supportrole are Indicated inthe table below (as needed). In the instances where Oracle is support, they can provide Deliverable examples, i f needed . # Work Sr.r- nd Aoi. ities Prir„ mry Support Noes About S.pp-Roie Create a Change Management Strategy City of CM1Deliverable.sdescribedinSe.tion0 Team Miami (Deliverables) below Mythics CM2 CreateaMonthllyStatusRep—Deliverable Team N/A as describedin JectionO(Deliverables)below. M ythics Complete a stakeholtler impact assessment City of CM3to confirm the To -Be Process and role Tea m Miami alignment Mythic. Complete change impact as sessmentto identify key process. people and . Inco ncert with Oracle, technology changes. The assessment will CM4Inform the Communication Plan Team City of gather changes and Miami* identify change impacts Deliverable, Communications Deliverable, Mythics o findividual.hange. Training Plan Deliverable, and Training Materials Deliverable. • Confirm —muni—ion Create a Com munic .Lion Plan Deliverable as City of CM5Team gh.nn.l., approval and d escribetli c5 Lion 0(Delivera ble s)below Miami* Mythics distribution process CM6Dogument a Communi-ions Deliverable,, City of Team describedin Seetlon0(Dellverabies) below Miami* Mythic. Launch one(1) change agent c o in munity Afor each project phase. change agent CM7community includesselectreprese ntatives Team across thebusinesstochampionthe0racle Mythics Cloud implementation. City of • Support facilitation of Miami* each meeting Page 4 of 12 Use of data contained on this page is subject to the restriction on the over page of this tlocu ment. # WoritS—mtit —t A.ctiwiu— PH—' De veloptra nsition planstofacilitate post- CM8 deploymentoperationofth,OracleCloud Te m Applications Mythics Deve lop c h an ge —di—, adiness a p proach, CM9ncludinguptotwo(2)change Team readiness surveys Mythics CM10Creat— TrainingMateriaisD.iiverahIeas City of described in SectlonO Deliverables) below Miami* CityofMi.mienduserstheacces. City of CM11Provide n ece ss ary to access all virtualtrai Wing Miami* Deliver training content, including City CM12confirming trainer (if trainers of readiness are Miami required) Onboard leaders, coaches, and change City CM13a to help forantl drive the of gents ad voc ate * Miami change r MYTHICS" A Mythics Emergent Group Company Support Note,Abo—Supp—Role City of • Identify Cityof Miami* Miami resggrge , if necess ry • Distribute s u rveys City of Miami* . Provide suroey—.Its to Oracle N/A N/A N/A Tea m Mythics # WoritSirea,tneiAotivities Pri ary Support No— AboutS.Jpp-"Role Manage training logistics (including securing locations, hardware, system acces , eq uiretl CM14photocopies, and data setup in a non- City of N/A Miami* p—d—ion environment where appropriate, etc.) Execute changest.th. organizational City of CM15 model and roles, and measure the Miami* T.. m change across the organization Mythics *For all activities in the table im mediately above where City ofMia mi is designated as either "Primary" or "Support", City of Miami shall besolely responsible for securing City ofMiami's perform anceincon nectionwith such activities. D. Scopc Assunnpti—s. The Services shall be subject to the assumptions set forth here. 1. Country Assu m ptions. # Country COI United States Page 5 of 12 Use of data contained on this page is subject to the restriction on the over page of this document. MYTHICS'M S A Mythics Emergent Group Company E. Delivers bless. T I Services performed bby I mp IVlythics under this exhibit shall be for the purpose City the Deliverables where Team l V lythics is identified/ a�sth a owner in theta ble below. City ofMiami. will be solely respon sible for ensuring thatthe City ofMia m i providesthe Deliverables where A� rr City of Mia mils identified astheownerin the to ble belo w. Owner indicates the organization responsible for driving the completion ofthe Deliverable, including (but not limited to). authoring the Deliverable, and scheduling and facilitating the necessary m eetingsto solicit input into the Deliverable. # Deliverable Na Ow Deliverable De ription/Ae eptanca Criteria Does the document: D1Monthly Status Report Team • Su m m a rime the a etivitie. perfor m ed in that m o nth? Mythic. • Define the a etivitle. that a re pla n ned for the next mo nth? Does the document: D2Monthly Status Report Team . Su m m a rime the a etivitie. perfor m ed in that m o nth? Mythic. Definethe activities that a r e pla n ned fortf'he next mo nth? VDoes the document: . Define the goals, expected outcomes, critical success factors, Change Management 1 D3Strategy Team a n d h o w th a eh a n g e m a n a ge m e nt wo rk is o rg. ni z e d? Mythic. • Confirm the s t a keholders who will be i m pacted bytheehange, i ncl u d i n g a n a ssess m e nt o fth a le v el of im pa et? Page 6 of 12 Use of data contained on this page is subject to the restriction on the cover page of this document. r MYTHICS" A Mythics Emergent Group Company Deiiverahie Na Ow Deliverable D.scription/Acceptance Criteria Does the document: D4Monthly Stags Report Team Sum • ma i—he activiti es pe rfor m e d i n th at m on th? Mythic. D • efinethe acti vities th at are pia nnetl for the next month? Does the docu m.nt: D5Monthly Status Report Tea Sum m • m—i—the activities performedinthat month? Mythic. • Definetheactivitiesthatare pl.... dforthe nextmonth? Does the dooument: D6Monthly Stags Report Teem Summar.:erne • anti vibes perfor med in to at month? Mythic. • Definetheactivitiesthatare pi ann edforthenextmonth? Does the dooument: • Definethecommunicati—th— willbedeliv ere d(andto D7Communication Plan Team whom) as partofthedeployment? Mythic. • Confirm who, within City o fMia m i, will cre a te, .view, and distribute the communications? Does the document: D8Monthly Status Report Teem • Summari:etheactivitiesperformedinthatmonth? Mythios • Definetheactivitiesthatare pi ann. dforth.nextmonth? Does the document: D9Monthly Status Report T..m Sum • marilethe activities performedinthat month? Mythios • Definetheactivitiesthatare pl.... dforthenextmonth? Do.s the docu m.nt: D10Monthly Ste— Report Teem Sum • marilethe aotivities performedinthat month? Mythic. • Definetheactivitiesthatare pi a n n e dforthenextmonth? Does the d... m.nt: D11Monthly Status Report T..m Sum • ma --the a ctivitiesperformedi—hat month? Mythios • Definetheactivitiesthatare plannedforthe nextmonth? Does the docu m.nt: • D.fin.th.training(by type) that will be de live—d by City D12Training Plan Teem of Miami(andtowhom)aspartofth.d.ploym.nt? Mythic. • Confirm who, within City o fMia m i, will —ate, r e view, and distribute thetraining? Does the document: D13Monthly Status Report Team Sum • mar teethe activities performed in that month? Mythics • Definetheactivitiesthatare pia nned for the next month? Pa g. 7 0, 12 Use of data contained 01 this page is subject to the restriction on the cover page of this document. I MYTHICSM S A Myth— Emerg Pnt Group Company # Deliv e ra ble Na Ow Deliverable Description/Acceptance Criteria Does the document: • C.ntainthecom m u nicationsidentifiedinthec ation D14 Co m m u n1 City .f cations Plan Del'v able Mia m1 • Confirm howtheC. u ntrie s/regions/business u nits can adapt the co m m unlca tions to meettheir local needs? Does the document/tool: • C.ntainthe m a t erialsidentified inthe Training Plant. be used fortraining differentstakeholder groups? D15 Tramng M City .f ate ria is Miami • Include City of Mlalll l'S sp ecific co me nt (forguided learning training)? • Confirm howtheC. u ntrie s/regions/business units can adapt the training to meettheir local needs? City of Miami Obligations and Proj—tAssumptions. City of Miami acknowledges that timely provision of and access to office accommodations, facilities, and equipment (ifapplicable), and assistance, cooperation, and complete and accurate information and data from City of Miami's and the City of Miami's officers, agents, and employees (collectively, "cooperation") are essentialto the performanceof any Services as set Forth inthis exhibit.Team Mythics will notbe responsible Forany deficiency in performing Servicesifsuch deficiency resultsfrom the City oFMiami'sfailureto provide Full cooperation. City of MiamiacknowledgesifTeam Mythics 's cost of providing Services is increased becauseofCity of Miami's or the Cityof Miami'Sfailureto meetthe obligations listed inthis exhibit,failure to provide cooperation, or because of i a ny oth er clrcu msta nce outside of Team Mythics Sco ntrol, th en City of Mia mi. agrees to pay Mythics For such Increased costs. Such Increased costs may include time during which Tea m Mythics resources are under- utilized because o F d e l a y s. City of Mia m iacknowledgesthatTea m Mythics abilitytoperformthe Services dependson City of Miami's fulfillment o F t h e obligations and assumptions set Forth in this exhibit. A. City of Miami's Obligations. City of Mia m itoobtain Oracle Cloud Services su bscription(s)FortheOracle CloudApplications under separate contract prior to the com mence ment of Services underthis exhibit and maintain such Oracle Cloud Services Forthe duration oftFhe Services provided underthis exhibit. City of Miami to obtain Team Mythics Implementation consulting services For the Oracle Cloud Applications under separate contracts priortothecom m encemento£Services underthis exhibit. III. IFTeam Myth ics provid es City of Miamlwith accesstoathird partytool(softwareorcloudservice)to facilitate collaboration between City of Mia m , Tea m Mythics related to the Services (11Third Party Collaboration Tool ), City of Miami agree to comply with the applicable terms found at https.//w cle.com/a/o m/dots/c rporate/o s-third-party-tools.pdf. Such applicable terms shall becomebinding uponanyuseby Mythics, Inc. ofthecorrespondingThird Party Colla boration Tool. For any other Third Party Collaboration Tools not provided by Tea m Mythics internal collaborationtools (if. ny) thatwill be utilized by project m e m bers, City of Miami will obtain th a rights For Tea m Mythics resources to use such Third Party Calla boration Tools Forthe duration ofthe project. IV. City of Miami to provide Team Mythics with full access to the relevant documentation and the functional, technical, and business resources with adequate skills and knowledge to support t h e performance oFServices. Page 8 of 12 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" y A Mythk Emergent Group Company v. City of Mi am ito provide,for all Team Myth ics resources performing Services atCityof Miami's site,a safe and healthful workspace (e . g., a workspace t h a t i s f r e e f r o m recognized h a z a r d s t h a t are causing, or likely to cause, death or serious physical harm , a workspace that has proper ventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources performing Services in the workspace, and ergonomically correct work stations). vi. City of Mia m ito provide any notices, andobtain anyconsents,requiredforTeam Mythics to perform Services. Limit Team Mythics accesstoanyproduction environmants orshared develop mentenvironmentstothe extent necessary for Team Mythics to perform Services. Vill. City ofMiami to ProvideTea m Mythics resourceswith remote access to City of Miami'ssystem sand environments required for such the Services, using an Oracle -defined standard virtual private network or an Oracle Web Conference or similar, agreed -upon third -party web conferencing application (collectively,"Remote Acc e ss Tools"), including by: (a) installing the Remote Access Tools prior to the com mence ment of Services and maintaining them forthe duration ofthe Services (e.g., by acquiring any equipment and performing labor) toensureancomponentsofCityofMiami's software environment are accessible and in compliance with all Oracle's requirements; and (b) obtaining all rights t o u s e t h e remote access tools for all Team Mythics resources providing remote Services. City Of Miami acknowledges and agrees that. (i) Team Mythics is not responsible for network connections or any related problems, such as bandwidth issues, excessive latency, network outages, or any performance or other conditions caused by an internet service providerorthenetworkconnections, nd(ii)allterms and conditions applicableto anythird-party web conferencing application shall have no force or effect whatsoever. X. As required by U.S. DepartmentofLabor regulations (20CFR655.734), Mythics, Inc. willcause the client toallowTeam Mythics to posta Notice regarding Team Mythics H-1Bemployee(s)at the worksite prior to the employee s arrival on site. X. Perform alltasks assigned to The City of Miami inthis exhibit and providingthe project Deliverables identified above in atimely manner. xi. Ensurethe City of Miami's resources will fill the following roles. a. Part - t i m e c h a n g e m a n a g e m e n t l e a d t o c o n f i r m and executetheChangeManagementStr.tegy Deliverable and c n f i r m d e v e l o p m n t o f t r a i n i n q a n d com munications b. Full-time training resourcesto design, develop, and executetraining c. Part-time com munications resources to design, develop, and execute change management com munications xii. Ifwhile performing Services, Team Mythics requires access to other vendor's productsthatara partof Cityof Miami's system, You will beresponsibleforacquiring allsuch productsand the appropriate license /usage rights necessary for Team Mythics to access and use such products B. Pr je tAssultr,ptio s. Any changes to the anticipated timeline s/�pecified above will be managed through the Change Control Process found in the Proposal Agreement Additional TTerms and Conditions (4.ii). Any ti m elines or co m pletion dates discussed with Mythics, Inc , referenced in this exhibit, or setforth in d o c u m ant described in this ex h i b i t are e s t i m a t e d d a t e s a n d are i n t e n d ad for p l a n n i n g purposes only. Team Mythics does notguaranteethatthese estimated dateswillbe met; however,Team Mythics will use com mercially reasonable effortsto meetthe estimated dates. Page 9 of 12 Use of data contained on this page is subject to the restriction on the cover page of this document. I rt MYTHICS' 4 A Mythics Emergent Group Cpmpeny Ill. Team Mythics resources will nottypically perform Services on holidays recognized by Tea m Mythics or on weekends. However, with Myth ics, Inc.'sperm,ss,o ,Team Myth ics resources m a ychooseto perform Services during such periods. IV. All project Deliverables will becreated using standard Oracle TCM+tem plates andform ats. V. All prcjectdccu mentation, presentations, and project- municationwill be in USEnglish. vi. Th e Change Control Process found in the Proposal Agreamant Additional TT erms and Conditions (4.ii) will be followed, to make the necessary changes to this exhibit, including any changes to the fees and estimated expenses. vii. The Services shall be perform ad on -site atCityof Miami'sfacilitieslocated in Miami, FLa nd rem o tely. Staffing is based on a blended delivery approach leveraging local, onshore, and offshore resources, and a majority of Services will be performed by remote onshore or offshore resources. Offshore effort will be delivered from Oracle's offices in India, and work schedules of offshore resources will be per their respective time zones. will. Team Mythics will, atits sole reasonable discretion, determine the number and manner in which resources are assigned to perform its obligations. IX. Unless otherwise specified, common requirements and business processes will be utilized for the Services specified in this exhibit. Anything not expressly listed in the description of Services is not included in the scope of, or estimated fees for, Services. xi. Owingtotheuncertaintiesofthe evolvin gCOVI D-19 situ atio n,the provision ofa ny on -site Services u n der this exhibit is subjecttothe delivery resources being permitted and able to perform such Services taking into con s i d e r a t i o n a p p l i c a b l e laws a n d r e g u l a t i o n s, inclu ding those p e r t a i n i n g to h e a l t h, safety a n d mobility (whether in the country of service provision and/or the country of location o£the delivery resources). Ifthe provision of any on -site Services is negatively i m pacted due tocircu m stances related to or arising fro m the COVID-19situation, Team Mythics agreesto cooperate in good faith to review such impact and, if necessary, amend any resource plans, work plans, the Project Plan, service specification ,time schedules andthelikein accordancewith theChanga Control Process found In the Proposal Ag-rin.nt Additional TTerms and Conditions (4.ii), including possibly putting in place an infrastructure (e.g. VPN)to enable are mote delivery ofservices. Forthe avoidance ofdoubt, this Section i is without prejudice to the parties rights and obligations under the Force majeure clause of the Agree mant. Page 10 0£ 12 Use of data contained on this page is subject to the restriction on the cover page of this document. 3. Fees, Expenses, amd, Taxes. A. Fe s—, Ex mse,s. City of Miami agrees to pay Mythics the fee specified below for the Services and Deliverables described in this exhibit. Thisfee does notinclude expenses ortaxes. Once an Tea m Mythics Deliverable is accepted, or deemed accepted, in accordance with Acceptance of (Deliverables is found in the Mythics Proposal Agreement#126132, Additional Terms and Conditions Section 4.i., the corresponding fee for such Deliverable specified below becomes due and payable and Mythics shall there after invoice, and City of Miami shall pay, such Deliverable fee,this paymentobligation shall become non -cancelable andthe sum paid non-refundable on such acceptance date. no * ne N— Fa L. —. .. M... _ ne Fe N/A Conir Execution 1 $179,805.00 2 $140,473.00 D1 Monthly Status Report D2 Monthly Status Report 3 $140,473.00 D3Change Management Strategy 4 $258,470.00 D4 Monthly Status Report 4 $140,473.00 D5 Monthly Status Report 5 $140,473.00 D6 Monthly Status Report 6 $140,473.00 D7Cemmuni—tian Plan 7 $280,945.00 D8 Monthly Status Report 7 $140,473.00 D9 Monthly Status Report 8 $140,473.00 D10 Monthly Status Report 9 $140,473.00 D11 Monthly Status Report 10 $140,473.00 D12 Training Plan 11 $252,851.00 D13 Monthly Status Report 11 $140,473.00 Total Fixed Fee $2,376,801.00 Additional expenses including but not limited to travel incurred in the process of delivering services will be invoiced monthly as they are incurred. B. C—P—satotyTem. The parties acknowledgethattemporaryliving reimbursa mentstoTeam Mythics provided resource(s)may be deemed compensatory underfederal, state, and Iocaitax laws ifa resource's assignmentin a particular location will exceed or has exceeded one (1) year. Where reasonably possible, Team Mythics will plan with the City of Miami to limit the duration of a resource's assignment in a particular location to less than one (1) year. If the requirements oftheServices are such thatitbecomes necessary for a resource's services in. particularlocation tocontinuefor a year or more and as a result, thereimbursement of such resource s living expenses are deemed compensatory fortax purposes, then, Cityof Miam, agrees to pay Mythics the amount o f a d d i t i o n a l compensation p r o v i d e d t o such resource t o compensate f o r t a x e s imposed. Page 11 of 12 Use of data contained on this page is subject to the restriction on the cover page of this document. C. Int—nationa, Tax/Resource Cost. City of Miami acknowledges thatthe performance of�f`` Services under this exhibit may involve use of resources from a cou ntry orlocation oth ertha n thatin which th eServices areto be perform ed ("no n-native re so ure es"). I h e use of non-native resources may create atax reporting and filing obligation for such resource in such country or location and may cause Team Myth ics to incur incue m enta l tax costs and other ad min istrative costs(e. g . costs arising from tax preparation, reporting and filing obligations) associated with placing a non-native resource in the country or location in which the Services are be perform ed.�`These costs are separate from and in addition to e(�xpens/e�s. the costs as related tothe perform ante of Services underthis exhibit are defined as Reso�u`rce Hosts. Accordin gly,forServices perform ed u nderthis exhibit, in addition to paying Mythics the feesfor Services plustaxes and expenses,City of Miami agreest(o� pay Resource Costs to Team Mythics within thirty (30) days ofthe date of an invoice(s) for such Resource hosts. P.ge12of12 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTH 10 ST- EXHIBIT F DAY 2 SERVICES Tirr & Materials STATEMENT OF WORK Page 1 of 22 MYTHICS" �•�. A Mythics Emergent G—p Company Services Reference Fees Time and Materials Services Estimate Exhibit F $1,329,940 Totai Fees $1,329,940 1. Description ofServices. A. Definitions. Within this exhibit, the following definitions will apply: 1. Ci—ci is a g e n era l term meaning the delivery of h osted services (over th e i ntern et. ii. Cloud Updates shall mean productreleases ofthe OracleFusion Cloud Services. III. Configuration W—lkb—lks shall mean a docu mentcontaining Configurations and, ifapplicable, reports and localizations ofthe Oracle Cloud Applications. iv. Configure and Configuration shall m can the setup ofthe Oracle Cloud Applications. V. Deliverable means the discrete output(s) of either Mythics or Oracle as specified in the Deliverable Name column ofthe table in Section 1F ofthis exhibit. vi. Day2Servie es has the meaning setforth in Section 1 .B.ii below, and is used interchangeably with the term Services t h r o u g h o u t t h i s exhibit. Vilk "EPM" shall mean Enterprise Performance Management. vttt. "ERP" shall mean Oracle Fusion Cloud ERP. IX. `Extensions shall mean a modification or addition to standard functionality of the Oracle Cloud Applications. X. "HCM" shall mean Oracle Fusion Cloud Human Capital Management. zi. Integrations shall mean a bridge to share information between an Oracle Cloud Application to another Oracle Cloud Application or to a non -Oracle program. zii. Oracle Cloud Application`s) shall m can the in scope Oracle software application module(s) to be im pie mented based on the Oracle Fusion Cloud Services as listed in Section 1.B.i ziii. Oracle Cloud Servie es shall mean the Oracle hosted Cloud offering separately subscribed by City of Mia mi for the Oracle Cloud Applications. ziv. Release shall mean a softwarechange or set of software cha n gas, tothe Oracle Cloud Applications. The term Release includes Cloud Updates. zv. "Service Request"or"SR" m eans a requestforinform ation or assistance sub mitted to Oracle product su p port. zvi. Solution or solution , as used in this exhibit, shall mean the Oracle Cloud Applications and the Oracle Cloud Applications Configurations,reports, and lntegrationsand isnotintendedtobind Oracle to solve a((`ny product -related issues or problems. z v i i. „ S u p p o rt T i e r s Ina 11 m ea n a t y p e o f a s s i s t a n c e for t h e O r a c 1 e C I o u d A p p 1 i c a t i o n s a s d e f i In ad i n A p p e In d ix A. zviii. T,Be Process shall me an the City of Mia mi s adapted business process flows within the Oracle Cloud Applications. ziz. Validation or Validate shall mean a test or testing to confirm that the Oracle Cloud Applications are performing as ex petted. zz. W—Ik Request shall mean functional questions or Oracle Cloud Applications issues sub mitted by City of Mia mi to Oracle as part ofthe Services. Page 2 of 22 P.ge2of22 Use of data contained on this page is subject to the restriction on the cover page of this tlocument MYTHICS" A Myth!- Emergent Group Company B. Cloud Applications and Scope of Services. Oracle Clcu dApplication s. Team Myth ics will provide the Services forthe foll—ing Oracle Clcud Applicatinns, modules, and processes. Pinar Application Modwe(s) Pro ERPOracie Cioud Financials Cash Management ERPOracie Cloud Financials I Expenses ERPI Oracie Cioud Financials Pillar Application ERPOracie Cloud Financials ERP Oracle Cloud Financials General Ledger ("GU) Assets Mod..l Payable. Receivables and Collections Review Activities, Bank Validation, Initiate Interbank A.tivities,ManageEndofPeriodPositions,Bank Statement Analysis Report, BankStatement Report,Cashto General LedgerRe.on.irationReport,CashinTransitReport,Cash inTransitReportDataModel,BankA..ountStatement ImportFormats,Banks andB.nkAccount.,Appr—eB.nk Transfers, Approve Ad -hoc Payments, Au—m—i. Re,on,iration ofBankStatements,ManualRe,on,iration of Bank Statements, Create Bank Statement Transactions, Submit Cash to General Ledger Reconciliation Report Manage Expense Items, Manage Expense Reports; Create, Modify, Withdraw and Delete Expense Reports; Create Ex pen s e Reports Using ExcelTe m plate,View Expense Reports,ViewPayments,ManageCreditCard Transactions andM—geE.pen— Item.Basedonthese Transactions, ReviewExpenseReportsSubmittedfor Approval;Approve, Reje,t,Reassign—Requestf—More Information, Delegate nd Transfer Expense Report Approvals Manage Ledgers, Subledgers, Collect and Account Transactions from CloudERPSubled gers,Aila—ions,Edit and PostJournais,MonthEndClose,Create,Maintain, Capitalize, Depreciate,Retire Assets,Close and Report, E.penseEntry &Approvals,Re.ordTransa.tions,Perform Intercompany Transactions, Integration and Interfaces Management,AnalyzeandReconcileAccounts,Provide Accounting with Required Aeeruals/Baekup, Fixed Asset *...tenting (includingintangiblesfixed assets), Revenue A000unting,PayrouA,,ounting, PerformClose, R2RPor.y Management,ManageLedgers,AdHn,Reporting,Perform AllocationA—auntingAnalysisandReporting, FXRate Managementj—A.00untingandComplian.e—Direct Ta , Tax A—unting and Compli—e — Indirect Ta= Prose - Receive, I m portand rroeess Invoices, I n v Dice Mpproval, Audit I nvo,ees,Approve I nvoioes, Reword Acco untingfor In —ice, Prepare and Record Payments, Process Payment Files,Re,ordAccountingforPayments,Analy.eA..ounts Payable Balances, Manage Aunts Payable Disputes, Close Payable Period, PayablesTran—tions,Invoi.e Import, Invoicing, Invoice Approvals Imaging, Payments, ACH and Positive Pay Create& Man a geTransactions,SendInvoi ,Address Billing Issue , Process Payments, Manage Adjustments, Post Rece ivasbles Activities, Schedule Receivables Close, Apply Collection Strategies, Manage Coneotion Activities, Manage Settle m ent,Opti m ize Collection Efficiency, Monitor Outstanding Receivables, Collectors, Strategies, Send Correspondence / Dunning Letters Page3of22 Use of data contained on this page is subject to the restriction on the -- page of this document. MYTHICS" A Myths- Emergent Group Company Management of Sta.dalo.. Selling Priori, Process ERPOracle Cloud Financials Revenue Management Recognitio , Enable Re a Ma age nt Reporting Create I.itiativei, Respond to Queitio... irei, Review Questionnaire Responses, Evaluate Qualification and Fusion Claud Supplier Qualification Assess meat, Canoe, Supplier Qualifications, Manage ERPOracle P...... ment Management Suppliers, Supplier Self Registration and Administration, Supplier Registration Approvals, Supplier Profile Change Request Approvals, Supplier Evaluation Reoonoiliation Compliance Using Tracking, Formats and Oracle Enter price Workflow, Task Driven Collaboration, Transaction Matching ERPPerformance A.... at Reconciliation Using Tolerance Rules, ging Discrepancies and Management (M... Integration with Or clr Cloud ERP Ledgers Oracle Ente,p,ise Financial Consolidation Monthly Close, Consolidations, Intercompany Pro cessmgr ERPPerformance and Close Miity Interest nor Ma agem nt Capital -based Pl an. i.g (manage, prioritize a ad plan for capital expenses), Fi.... i.,s-based Ba.. i.g (expense and revenue planning), Projects -based Planning (assess impact Oracle Enterprise organization projects and ,nitiatives affect overall ERPPerformance Pla..i.g and Budgeting eiou,oei), Workforca-basad Banning (headcount and Management compensation planning), Strategic Panning (long-term sirategio plan., ng),Free Form Pl ann ing,Hybrid BSO Cubes andASOReportingCubas,GroovySupportforCustomizi.g Bu Rules Oracle Enterprise Pl an.,ng and Budgeting ERPPerformance Freeform Eiibaie Reporting Capabilities Planning Cube MaFreeform age nt Allocate ,cost, ofSha,ed Service ,Tax Tra.ife,P,i i Oracle Enterprise Profitability and Cost E Made, R ,,tar Costs,Buclda.d Between Legal ntities, egu y ERPPe,fo,ma.ce Manageme.t Maiat. i.Profitabilitya.dC—Mod.1s,Mode,Bus i.eii Ma.a agem .t Cna.gei Piiiar Application Mown.-(.) Pro ana ge Supplia, .tract Poliay and tandards, 'eat' Su p pi i e,Ca at, a ct, Ap pro v e Su p p lie, Co ntr act, Monitor Su p plier Contract, Amend Su p plier Contract, Close Supplier Contract,Man.geS. p plier, Ap prove Cl a us e, Ap prove Teams Template, Approve C—,—, Ra.te ..at ... t Cloud th—ug h a pproval hierarchy b ase d on p—.—I.., M ana ga ERP 0F Procu,emeat Cont,acti e-iig.,turei, Manage Cant„et Delive„bles, I.itiate ,oe,. meo. .t Creation ofAiiociated Puronaie Order orAg,ee m ent, Track Purohaii.gActivity, Edit ... t,actdetails: Edit/Add Terms and Conditions, Review Contract Deviatio.i, Validate Contract, Submit forApproval,Supplier Contract o,Lines Completed,Eapi,ed—Te,minated, Close Lin , Class Contract, Fulfi,lm .t Manage P,o,u,eme.t Catalog, Supplier Mai.te.a..e, Fusio. Cloud Pu,ahasi.g and M..ageReq,.isitio.s,P,.,.h ace O,de,i a.d Payables ERPOracle P,..u,eme.t Pro,,.,ement ice Approvals Imagi.g,Payme.ti,ACH..dPoiiti ePay Create Negatiation, Captu,e Supplier Response, Manage O—le Fusion Cloud ERPP,..u,eme.t Sa,.rci.g Negati,tian Lifecycle, Ev,lu,te Negati,tian, Ame.d Negotiatio., Award Negatiation, Negoti,ti—callaboratio. Ack.owledge Ag,eeme.ti a.d Pu,ahase O,de,s, Amend F icon Claud ERPOracle Supplier Portal P,.,ahasi.g Doo,.me.t, Se.d Advance Shipping Notice., Proc reme.t I View Receipts, Create Invoices, View P,yme.ti Page4of22 Use of data contained on this page is subject to the restriction on the cover page of this document. �'7 MYTHICS" A Mythics Emergent Group Company Oracle Project Project Costing, In oi.e and Billing, Prepayments, ERP Gra Mme nts an age nt M... gent C„s=om Paym n=s, Cash Application Projects (Project Billing, Manage Pro;e.t Budget and Fore.ast, Distribute Overhead Project C.nt .—, Project Cost—Pr.j..ts,Re iew andAdjustPr.je.tC.st,R...rd Project Costing, Project ERPOracle Allo Capital Asset Costs, cate Project Costs, Manage Management Management, Pro;e.= anContract Revenue d Billing, Record A—, nting c Resource Management, for Proj act Costs Time nd Labor) Maintain Personal Payroll (e.g., Payment Methods, Element Envies), Manage Payroll Transactions, Cal.ulate and Oracle Fusion Cloud Oracle United States Balance Payroll, Calculate Payment Distributions, Distribute HCM H.— Capital Payroll Payments, Calculate Cost Distributions,Distribute ManPayroll agema nt Payroll Accounting Information,Mana ge Regina=cry and Tax Reporting Add Pe —a., Manage Personal Information, Manage Employment Information, Promote Worker, Transfer Worker, Process Voluntary Employee Separation, Pro. ass Involuntary Employee Separation, Manage Red —ion -I.- Force (Re ....... y), Manage Retirement, Manage Separation Due to Death, Oracle Core H man Terminate Worker, Maintain Worker Directories, HCMR........ Oracle Gl.bal H man ("HR") and Manage Che.klist, ManageD..uments ofRe.a,d,M... ge Resources Oracle Onboarding SocialNetworking,Analyze Workforce Development, Evaluate Workforce Deployment, Performance, Wellness, Volunteer, War kforce Mod ell n g, Position Management, Hire to Termination, Manage P.sitions Manage Checklists, Manage Tasks (e.g., Onb.arding tasks), Manage Sig—...e , Manage Eligibility Profiles (Pre -Hire Workflow, New Hire Workflow, E-Offer) Talent ManageBenefitsPlans,Program... dEvents,Maintain HCMOracle Oracle Benefits Management Benefits Enrollments and Elect Benefits Pinar Application Moduie(s) P— M... ge Base ay, Manage ndividual ompensation, Oracle Talent HCM Oracle Compensation All ... te Budgets, Compensate Workforce, Administer Man agement Workforce Compensation Create JobReq,isition,P.stReq.isition,ManageJob Req isitionLifecycle,M...geCandidate.(i.e.Moving Candidates from I.-Reviewt.Inte—iew),M... geTalent Oracle Talent Pools (Man. g e s p ecific pools ofca n did a tes based... HCM Oracle Re.r iting skillet ort.le.t.eed),M... ge Re.ru iting Campaigns Man agement (AdvertiseJob Requisitions and Referrals), Man ageCa reer Sites (i.e. Externalfacing), Search forJobs (i.e. Internal Career Site for Employees), Refer Jobs, Manage Candidate Job Applications M... ge Inter iew, Ma age Offers Manage Talent Profile, Define Worker Performance, Evaluate Worker Performanc , Analyze Workforce Deployment Performance, Manage Individual Development Oracle Talent Oracle Talent HCMPlan, Manage Performance Impro ement Plan, Plan Management Management Success,ons,ManageOrgani=ationGoals,ManageCareer Develop ment,M... geTalent Review,M... geS... ession Plan, Ma age Talent Pools Workforce Oracle Absence Workforce Management, Leave of Absence, Manage HCMOracle Management Management Absences, Manage S.hedwes Services Overview. Team Mythics will perform the following as described In this exhibit (the Services or Day 2 Services"). P a g e J o f 2 2 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythi- Emergent Group Company a. Perform governance activities fortheOracle CloudApplications asspecified inSection 1 E. b. Review, nalyze, and track Work Requests, as specified in Section 1 E. C. Track SRs and Extensions as described in Section E. d. PerformandValidateConfigurattionsoftheOracleCloudApplicationsasdescribedinSection1.E. e. Assess the potential impactofCloudUpdates as specified in Section 1.E. f. Perform a periodic review oftheOracleCioudApplicationsSolutionas specified in Section1.E. C. S—i— Term. The Services shall be provided for a period ofone (1) yearfro m the effective date ofthe ordering docu m ent associated with this exhibit. D. Support Tiara Assistance with Oracle Cloud Applications typically falls into one (1)offive(5)Support Tiers. Appendix A identifies the Support Tiers and the parties, respective responsibilities for each tier. E. A-ti-itias team Mythics will perform the activities specified in the Work Stream and Activities table below (the Aotivieies �). As used herein, ,Work Stream" means a category of related Activities as setforth in the Work Stream and Activities tab le. As used in the Work Stre am and Activities tab le below. Primary Indicatesthe organization responsible for driving the completion ofthe Activity, including (but not limited to). authoring the associated Deliverable (if applicable), and scheduling and facilitatingthe necessary meetings to solicit input into the Deliv era ble/Activity. SupportIndicatesthe organization responsible for providing input intothe completion ofthe Activity, Including (but not limited to), reviewing and providing input into the content in the associated De liv era ble/Activity, and participating in the necessary meetings to provide Input Into the Deliverable/Activity. Additional responsibilities specific to the support role are Indicated in the table below (as needed). Inthe instances where Oracle is support,they can provide Deliverable examples, if needed. Work Stream a—A-ti�itias Pri ary Support Noe=Abe.—Supp—Role Organize and execute a Services kick off meeting. • Jointly with • Jointly presentwith City ofMia mithe Day 2 present Oracle theDay2 Services Kick Off Presentation Deliverable that City of Services Kick Off M01putlinestheServicesapproachandrolesand Tea,„ Miami * s Pre entatip n responsibilities Mythic. Deliverable • Alignwith City o f Mia miona s Ingle cultu re acro ss • Align with Oracle on people, process and technology Documentatransitionplantosupportenablementof Servieesc u lture Oracle (the "Trar„itior, Plar,"): • IdentifyexistingCityofMiami resourcesthatwill City of Te M02 transition responsibilities to Oracle Mia *Mythics am • Identify re— m me ndedtraining for racle • Recommend shadowing requirement, Page6of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythi- Emergent Group Company M03• Approve and ex eoute the Transition Plan. • Approve the Transition Plan • Confirm readiness .d a .,te, vai.i. g, a.a snadowi.g Plan a ... • Transfer applicable r e spo.sibilities from a xisti.g resources to Oracle • Trackthe progress oftra.sition activities City of * Miami Team Mytnios Docume.ta.dtra.sitio. knownissue .dope. • Mutuallyagreewith City Extensions, SR, and solution of Miami o. which i.vestigation/troubleshootingefforts(the"Existing Existing Requests Te ahi will be Rey..e ."): Mythic. addressed MO4 • Mutu allyagree with Oracleon which Exi sting it o* y • Mutu City Miami ally agree with Requests will be addressed ofMi. mi o.th. priorities • Mutuallyagreewith Oraoleontheprioritiesana and anti cipated timeto anticipateatimetocompletio.forth, Existing completion for the Requests Existi.g Requests Enable the transition to Oracle: • Provide site acres , b.dges and on -site workspace to Oracle resources as required Tea m P—ide0rac1e access t. t o olsa. a City of Mythics M05• viro.me.ts r.q.i,.d to providethe Miami* Ser ices • Train Oracle onto olfu nction ality,information security requirements, antl any tools antl systems equired to provide the Se Work Stream and A- i..itie Pritna,r„ S..000rt NotesAbo..t S..000rt Roie • P—idetoCity ofMiami the approach and PreparetheDay2Se i...Gover.....ModelDocume.t Team processes that will upport production Deliverableto detail roles and responsibilities how Oracle Mythic. Co ndCity of Mia mi will— m mun irate with e a ch other, City of .figuration, GOV1 a * configurable item ConfigurationantlReleasemanagement processes,and Miami City of Mia mi sorga . i..ti..sinvolvetlin pro auction egression testing, Integration testing, operations Release packaging, migration antl Release approvals Define how Oracle in t.gl.t. City f Mia will with o mi s s upportorga.i"tio.: • CreateaWorkRequesttemplatetobeusedto Team request, track, and docume.tcompletio.of Mythic. Work Requests GOV2 • Define how Work Requests will be prioritized City of Miami* • Identify Cityof Miamistakeholderstobee.gaged Work Request i. processing a • Identify Cityof Mia mi pars.... l authori—cito approve requests to analyze, antl implement Work Requests Define how Oracle will integrate with City of Miami s Configuration management and Release GOV3management processes: City of Team Miami* • Define the processes to change development, Mythics test and production nts Page7of22 Use of tlata containetl 11 this page is subject to the restriction on the cover page of this document. MYTHICS" A Myth!— Emergent Group Company GOV4 Manage the production Release management calendar: • IaentifyrequiredClo.aUPaates anaorgani:e business, technical and production operations resources tosupportValiaation • Create...I. adar o f.n it m entcha n g..th.t will require repairs or Validation Team M ythics City of Miami* ManageWorkRequeststatus, dependencies, risks and issue ,process change co ntrols,anaTeamMythics- owned Deliverables: • Create the Weekly Day 2 Services Status Report Deliverable on a weekly basis to com mu mcate Services status City GOV5• Team of Identify and manage Services dependencies, risks and issues Mythics Miami* • Identifyany r.q.i,.d scope changes (subject to the Change Control Process Found in the Proposal Agreement Aaaiti_al T.,—. a.,a rionaitions (4.ii). • Ma age required approvals Manage capacity, budget and expenses: GOV6• Provide stags on resource sage and capacity (i. Tea m City of days/hours) Miami* Mythics Su nasubmitexpenses • m marine a Wor Sv am an A,eeiwities Pri dry Support Note, Aii, a SYpport Role efine,documentand exec. taaquality management plan: • Mutually a gree with City o f Mia mi... p.,i.di. • Mutually agree with p rocass toreviewd.liveryofth.Se City Team Mythics on a GOV7rv1Ge5 Team o • Develo aframeworkforidentif f p ying areaso Miami* Pario process aic to Mythics review tlelivery ofthe improvement Services • Develop a recom mended action plan for i m prove m e at it, m s GOV8E,recute communication City of Team processes Miami* Mythic. Document and execute approach dad tleci sic n-making processes for the Services. Do mentthe Da y 2 Services Charter Deliverable City of GOV9• Team anapresentittacityof Mia mi ssta kehold ers Mythics Miami* • Performtheprocess..d.finedinth.Day2 Sere .Gov .....Model Do um e.t Performa quarterly r evi,wofautstandi,q Work Requests, SR., andExtensions. • Id..tify Work Raquasttrands GOV10 • Discuss high level issues andch.li..g..withCity Team City of of Miami Mythic. Miami* Discuss potential mitigation a pproachas with City of Miami Engage Team Mythics with a Work Request or SM1 nquiry. • Contact Team Mythics using the City of Team Miami* M1 com mu ation process defin ea in Mythics Activit GOV8 torequestassistance • Definethe impactoftheissu can aprioritiza it with other Work Requests Page8o 22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. SM2 -spond to VVork Kequests. • Acknowledge receipt of a Work Re accord.— with thehours IfIper.tiI .—di. (th." ou—f0peretic. • ConfirmtheWorkRequesti.inth.— Services • Notify City o fMia mi ifthe Work Req. the.copeofthe S... is e. o r ifT.. m I unable to address the Work Req., capacity constraints or o th—i—u—(: Req.—"). Ifnofrejected,theWorkR be deemed"Acoe p—ei" • Note: Rejected Reque.t.a deemed a Work Requa.tfr purposes • Confirm an A....pt.d Work Req— minimum lev el ofi nfor mationrequire prioritize and routethe Work Reque • Route .n Accepted Work R.que.t appropriate Team Mythic. I ... urc investigation • CommunicatetoCityofMi.mi.n e.ti, .tart date.ndtnere.ouro e.req �ire� .ddre..the Work Reque.t W� �S— -A— - - MYTHICS" A Mythic. Emergent Group Company P.:...— 5--- -- N—..ea A...,... R— Analyze Work Requests: • Co icateand d-umentthe status of Accepted Wemk Requests • AnalyzeAcce ptetl Work Requests and attempt to determine rootcause and pote nti alresolutio ns, if applicable • Prioritize.Work Reque.tu.ing theprioriitiization guid.iine.identified as p.rtofActiyityGOV2 City SM3 Team of • E.tim.tetheroughortlerofm.gnitudel—elofeffort, Mythic. Mimi* timelin e,skills ets and resources required to atldress a Work Reque.t,inoluding.nyrequired V.lid.tion • Determine if business analysis, change management, d esig n,investigation ortrai Wing are req wired • Id—ifySRsth a twill nee dtobe.ubmittedby Cityof Mia mito address a Work Requestand e.ti m ate when the SR will be requiretl Request Work Request de.ign sessions. • �eter min eif design discussions are r.qui,.dfor SM4 a Work Reque.t T..m of i Ma M.mi* • Di.c ...WalkReque.twithCityofMiamia d—i.. Mythic. the Work Request an. lysi. as applicable Page9of22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythi- Emergent Group Company Validate continued work on a Work Request: • Co nfirm Work Request req uire ments • Approv.... tinuationofworkonth.Work Request • Design business processes relatedto the Work Request City SM5 Tea m • . Co norm and dooum ntineonange mo* Mia M management approach for the Work Request ytnias • Confirmthaappraachtoengagaext ernal an the Work Request (resources C• oordinate activities with external resources and —dors Manage and route a Work Request: • Acknowledge.... iptofa Work Requastapproval City SM6 Team of • Route and queue the Work R.qu.st Miami* Mythics • Assignthe Work Requestt...T.am Mythic. SM7 eke) P.rformConfigurati.... d Release management fora Work Request: • Identify i m p ac to d Co n fi g u r ati on( s) • Identify an environ ment utiliz ation plan • Identify.... v ersian plan for .Release • Create or modifytestscripts • D.fineth.Release plan and timelineforthe Configurations • Assignthe Configurationst..Rel ease W—, S—a,r a,.,dA—iwiti— Tea m Mythics City of Mi. mi* Prtr., - S-.M- t Notes Abe— S"-- Rote x .cute a ork .quest: • Updat.C..figuration Workbooks • Perform the Configuration • Validate (including regressionte—mg) the Configuration SM8 T..m City of • As st with Validating Miami* the Configuration (+ • Co nfirm tech nicalrea diness for the Relea se Mythic. • Document Configuration inventory forth.R.l.as. and dependencies on other systems • D...m.—SRsth.t Will nee dtab.submitted by City fMi. m i ApprovaConfiguratia.... Work Request: satiated with a • Revi.w t.ohnio.IValidation • Co mplete fu nctio nal and end-to-entl Valid anon SM9• Plan, orga niz. and .x.o ut..ndus.rtr.ining City a* Team Miami • Campl.t.ohang. m... g.m.ntasr.quir.d Mythic. • Approveimplementation o fthe Work Request • Submit required SRs Page10of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythic. Emergent Group Company m p l e m e. t We r k R e q u e. t. a p p r o v e d by Ci ty of Mia mi. • Mn v e Co n fi g ura t ion Wor k b o o k s t o t he a p p r o pr i s to repository • P erform pre -prod uction tech nicalr e .dines. • Perform pre -production • Pa e rticip ate in pre-protl uction business r .dines. business readiness SM10 actives and planning, ifrequired City of Team activities and pi... ing,if Miami* Mythios required • Migrate a. a pproved Rel ease to production, or Configuration i ntheproduction • Perform a post - performthe production review environment • Assist CityofMiami with post-productionreview as needed Determine if changes made to the production environ mentas a result ofa Work Requestoper ate as intended. • Confirm that changes to the production City SM11e.viro.me.tre.ulti.gfromaWork R eque.t Team Miami* a re co mplete Mythic. • Engage Team Mythic. to investigate any concern s r el a t e d to application of I a I es to the production en vironment Reviewopen aad c amp feted Work Request.,SRs, ad E—en.io..o. a weekly and quarterly basis and SM12 identify. Team City of • VolumesandtypesofopenandcompletedWork M ythics * Miami Reque.t., SR. and Extensions • Resolution time. for completed Work Request., SR. a.dE.te..io.. W—, Sere ma e..a A—iwittes Pr. S..— Notes Aii,— S" - Rote .gage end usand.takeholders in theeaeoutionof a Work Request s • Identifychange manage ment req uirements • Add—, fu.cti... lquestions • Provideteohnioalinputo.WorkRequests • Develop functional requirements forrequired changes City of BA1 T. am • Develop and implement business p....... ha.ges Miami* M required for a Work Request ythics • Validatechaage. a.sociated with. Work R.qu..t • E.g.geoth.,.yste m owners an dthird pantie. to design,dev clop andte stcha nges to non - Oracle application.,.qui,.d..th.,..ult.f. Work Request Engage end users and stakeholders to discuss City BA2fu.ctionalityrequastadina Work Request,and discuss Team of * Miami alternativeimplem ntationoptions Mythic. UP1 CreateaWorkRequ sttoreque.tthatOraole perform. City of N/A Quarterly Cloud Update Ass A---t Miami* P., 1 1 —22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythic, Emergent Group Company Assess the p of a n t i. l i m p. ct o f Cl o u d U p d a t a s a s deta iI.d below aad itemized in the Work Requast,if approved • Review Release notes for Cloutl Updates and summarize pote nti al impact,ofthe Cloud Updates for City of Miami s technical and business s t.keholdersb a s e donavail.ble information • Determine if potential Configuration changes may baraquirad..the r e sultofthe Cloud Updates based on available inform anon ("Required Solution Clh—ge"') • Deter mine if potantialc he n g—to City of Mia mi. • Review ad i,e UP2 trainingand operating procedure Team City of the Quarterly Cloud dn..mentation may be requiretl astheresultof Mythic, Miami* Update Assess ment the Cloud Update based on available i nf.r m.ti.n ���Req..irea Ttelning") • Docu menta Quarterly Cloutl Update A„... ment Deliverable that contains the following on a quarterly basis: • Appro.chto Validate and mplement Req uiretl Solution Changes • Appro.chtoreg re„ion test Required Solution Changes, if applicable • ApproachtoimplementRequired Training • EngageCityof Miamitoreviewandr vi,ethe Quarterly Cloud Update As nt Deliverable Notify City of Mia mi of.,si stance required fro m City of UP3 Miami.nd,if.pplicable,City ofMi.mi.—dorsto To. m N/A upport aR.,.... Mythic, UP4 Validate re,di,es, for a Release City of N/A Miami* UP5 Complete required training City of Team Miami* Mythi.s W.— Str .. d A— - - Pri...— s---- - Netes Abut S ---- rt Rele ell. dicallyreview Sol ution to ide ntify i„ ues th.treq uire nterventi.n: • Re iew Work R t, eques MON1• Create and submit.W.,k Request(s)requi,.. Team City of created proactively to proactively ...lyze issues M ythics Miami* by Team Mythi.s • Review Work Request, created proactively with aad agree on Cityof Miami nd agr nPriority priority Create a Work Request to support assistance with a BE1 City .f N/A business eve ntwhich con sists ofa month end clo se,year- * Miami nd.lose,o ope ollm ni("Bu - sEv nt") Prioritizeand ass essthepotentialimp.ctofaBu es, BE2Eventitemi..dina Walk R.questi...... d.n..with To. m City of Miami * SMI, if approved. Myth— • Pro..ti—lyidentifyCity City ofMi. mi with. B.s,ness Events mutually City of . f Mi.m„ tafft..ssist BE3Assi,tthe To.m .greed M Mimi* Team Mythic. with the ythics Business Event P.ge12.f22 Use of data contained 11 this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythic. Emergent Group Company Six(6)weeksprfortotheendoftheSarvice rganize Services a n d e x ec ut eana m e n d m e n t t o e x t e n d t h e. or hold aService.closure meeting. For the Services closure meeting: • Mutually presentwith Team Mythic. —he • Mutu ally present with City of Mia mionthe C City of CL1Team approach for ending the Services * Miami approach for ending Mythic. the Service. • Participate in orientation of City of Miami sthatwill as.0 mere.pon.ibilitie.forthe • Orient the Re place ment Oracle CloudApplication. followingthe end ofthe Reso urces Service. ("RBPIa�e.,,er,tRese..r�es") Organizeand ex ecute an a xitplantosupportenablern—t ofthe Replace m e n t Resources. • Identify Team Mythic. • d en tify d o c u m e n t s to b e tra I itia n I resources that will • Recommend training for the Replace meat transition Resources responsibilities to a CL2• R—rn mend . h.dnwi.g r.q.i—m.— City o* Team Replace meat Resource Mia mi • Tra nsf erowners hip ofagreed documentation M thic. y • Transfer ownershi of p from Team Mythic. tathe Replace meat agreed documentation Resource. from. the • Plan and execute knowledge transition, training, Replaoe ment and shadowing Re.ource. • Trackthe progress oftransition activities Docu mentand tran.itionto City of Mia mithe backlog of CL3knownissues,open enhancements,open SR., ndopen Team City of solution investigation/troubleshooting eff.—(th. Miami* M ythics BacKlog ) exitplantotran.ition.ervice.f—rnTea m City of CL4Execute— N/A Mythic. to City of Miami Miami* * NOTE: For all activities in the table above where City of Mia mi is designated as either "Primary" or Support',City of Miami shall be solely responsible for securing City of Mia mi s performance in connection with such activities. F. Cloud Updates. Cloud Updatesare ma ndatory within thetim a period announced by Oracle and involvethefleetwide patchingof a previous release. The available Cloud Update window is reduced once the end ofthe Cloud Update period nears. Itis assumedthata newrelease Cloud Update is esti mated to occurtwoto four (2-4)tim as a year. G. Deliverables. Services performed underthisexhibit shall beforthepurpose ofprovidingtheDeliverablesidentifiedinthetable below. 'Owner indicates the organization responsible for driving the completion ofthe Deliverable, including (butnot limited to). authoringthe Deliverable, and scheduling and facilitating the necessary meetingsto solicit inputinto the Delivera ble. City of Miam , acknowledges and agrees that City of Miami pay m ant offees for Services is notconditioned upon completion and/or acceptance ofDeliverables. Page13-22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythic. Emergent Group Company • Details roles and responsibilities and haw Tea m Mythics and City of Miami will c o m municate with each other • Identifie.City o f M i a m for ga n iz a t i o n sinvolvetlin p—d—ion operations, environment management, malnten once, Extensions, (� Day 2 Services Gov ernanc City of troubleshooting, and diagnostic a,d,,p,i, processes D1Model Document Miami • O—li nes theapproacn antl processesth at willsupport prod uction Configuration, Integration configurable items, regression testing, testing,Release packaging, migrati.... dReleaseapprovals • Defi nes a calendar of environ m entcha nges that will require Team Mythics engagement to support repairs, Extensions or Vardation Weekly Day 2 Services D2 Team • CommuMeat— status, depen tle ncies, Hs ks and issues Status Report M ythics • Do entstheapproach--decision-makingprocessfor D3Day 2 Services Charter Team the Services Mythics Estimated completion: Month One (1) of Jervlc s Day2Servi..s Kic k Off • Docum..tesheapproach and r olesandresponsibilitiesfor D4 Tea a m the Prese ntation Mythics Estimated completion: Month One (1) ofSe rv.c,s Qu arterly Claud Update • Documents potential Configuration, Validation and otr rch..g.. D5Team ml m e n thatCityofMia ayn etltoadtlressi advanc,of. Cloutl Assess me nt M ythics Update 2. City of Miami Obligations and, ProjectAss—ptions. City of Miami acknowledges that timely provision of and access to office accommodations, facilities, and equipment (ifapplicable), and assistance, cooperation, and complete and accurate information and data from City of Miami's and City of Miami's officers, agents, and employees(collectively, "cooperation") are essential to the performance of any Services as set forth In this exhibit. Oracle will not be responsible for any deficiency in performing Services if such deficiency results from City of Miami's or City of Miami's failure to provide full cooperation. City of Mia m i acknowledges ifTea m Mythics costofproviding Services Is Increased because of City of Mia m I s or City of Miami sfailureto meetthe obligations listed inthis exhibit, failure to provide cooperation, or because of any other circumstance outside of Team Mythics s control, then City of Mia ml agrees to pay Mythics for such Increased costs. Such Increased costs may include time during which Tea m Mythics resources are under- utilized because o f d e l a y s. City of Mia ml acknowledgesthat Oracles a bilityto perform the Services and any related estim ate depends on City of Mia m i f u l f i l l m e n t o f t h e obligations and assumptions s e t f o r t h in this exhibit. A. City of Miar„i sObligations. City of Miami to obtain Team Mythics Cloud Services subscription(.) for the Oracle Cloud Applications under separate contract prior to the com mencement of Services under this exhibit and maintain such Oracle Cloud Services for the duration ofthe Services provided underthis exhibit. IfTea m Mythics provides Cityof Mia mlwith accesstoathird partytool (softwareorcloud service) to facilitate collaboration between Mythics, Inc., City of Miami and Team Mythics related to the Services ("Third PartyCollaboration Too,"),CityofMiaml agreetocomplywiththe applicable termsfound at https.//www.oracle.com/a/ocom/docs/corporate/ocs-third-party-tooIs.pdf. Such applicable terms shall become binding upon any use by City of Mia m l ofthe corresponding Third Party Colla boration Tool. For Page14of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" ® A Mythics Emergent Group Company any oth erThird Party Coll boration Tools not provided by Team Mythics, including City of Mia m i s internal colla boratio n tools (ifany) thatwill be utilized by project me m bars, City of Miami willobtainthe rightsfor Team Mythics resourcesto use such Third Party Colla boration Toolsforthe duration of the project. Ill. City of Mi am i to provide Team Mythics with full access to the relev ant docu m entation and the function a 1, technical, and business resources with adequate skills and knowledge to support the performance of Services. IV. City of Mia mito provide, for allTea m Mythics resources performing Services at City of Mia mi s site, a safe and healthful workspace (e . g., a w o r k s p a c e t h a t i s f r e e f r o m r e c o g n i z e d h a z a r d s t h a t are causing, or likely to cause, death or serious physical harm, a workspace that has proper ventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources performing Services in the workspace, and ergonomically correct work stations). V. CityofMia mito provide, any notices, andobtain anyconsents,requiredfor Tea m Mythicsto perform Services. vik CityofMiamitolimitTeamMythics I accesstoany production environrnentsorshareddevelopment environ mentsto the extent necessary for Team Mythics to perform Services. As req uired by U.S. De partm entofLa borreg ulation s (20CFR655.734), req uireCity ofMia m ito allow Team Mythicstoposta NoticeregardingTea m Mythics H-1Bem ployee(s) atthework site priortothe employee sarrival on site. w i l l. Perform all tasks and Deliverables a s s i g n e d t o City of Mia m i e n this e x h i b i t i n a timely manner. IX. Cityof Mia mito perform alltasks and Deliverables assigned to City of Mia miinthis exhibitin a timely z. The Services scope in this exhibit is limited to up tothree (3) non -production environments and one (�) production environment procured separately by City of Miami. The pre -production environment(s) will be requiredto allowth a flexibility neededto perform Configuration andValidaticn. Ifitis determined by Team Mythics that additional environments are necessary, City of Miami will procure those env iron m ants fro m Mythics separately. zi. City of Mia mi to be solely responsible for maintenance of, the performance of, any testing of, and resolving any issues related to, third party software, as well as the im pactthat such third party software are may have on the Services. z 11. City o f M i a m i t o be solely responsible for planning, organizing and delivering end u s e r t r a i n i n g, and providing City of Mia mi s users with access to any required virtual training. z i i i. City of Miami to be solely responsible for modifying City of Miami's business practices and procedures and implementing changes to City of Mia mi s systems and third party software as necessary and mutually agreed to in orderto co m ply with standard functionality ofthe Oracle Cloud Applications. z i v. City of Miami to be solely responsible for managing City of Miami's environment, including managing Oracle Cloud Services subscriptions and pod refreshes. z v. City o f M i a m i t o acquire and manage , n d make available t o Tea m Mythics its systems that s u p p o r t t e s t case and script management , test management, and a u t o m a t e d testing (i f a p p l i c a b l e) . P, 1 5 o 22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" ® A Mythics Emergent Group Company x vI. City of Mia mito obtain any necessary rights and consents required for Tea m Mythicsto utilize City of Miami's test case and script management, test management, and automated testing tools for the duration of the Services. xvii. City of Miami acknowledges and agree that City of Miami's payment offees for Services is not conditioned upon com pletion of an Activity or Deliverable. x viii. City of Mia mito be solely responsible for Tier 1 help desk support (defined in Appendix A). xix. City of Mi am i to obtain the rights to ensure Team Mythics resources h a ve access to City of Mia mi sintern al orthird-party collaboration tools thatwill be utilized by Tea m Mythics (including, [Microsoft Share Point Microsoft Tea m s),and oth era pplic able toll a boration tools) forth e duration ofth e Services. xx. City of MiamitoprovideTeam Mythics resources with remoteaccess toCityofMiam ssystemsand environments required for such the Services, using an Tea m Mythics-defined standard virtual private networkor an Oracle Web Conference or si milar, agreed -upon third -party web conferencing application (collectively, "RemoteA. c e ss Tools"), including by. (a)installing the Remote Access Tools prior to the commencement of Services and maintaining them for the duration ofthe Services (e.g., by acquiring any e q u i p m e n t a n d performing labor) to ensure all com p o n e n t s of Oracle software environment are accessible and in com p l i a n c e with a I I T e a m Mythics requirements; and (b) obtaining all rights t o usetheremoteaccesstoolsfor allTeam Mythics resources providing rem ote Services. City of Mia mi acknowledges and a g r e e s t h a t. (i) Tea m M y t h i c s i s not r e s p o n s i b l e for network connections or any related problem , such as bandwidth issues, excessive latency, network outages, orany performance or oth ercon dition s caused by an internet service provider or the network connections, and (ii) all terms and conditions applicable to any third -party web c o n f e r e n c i n g application shall have no force or effect whatsoever. x xi. City of Mia mi s resources fill the following roles. Ro l as to fulfi l l City of Mia m, sSu pport Tier responsibilities as specified in Appendix A. b. Part-ti me sponsorto set direction forthe Services and participate in business reviews ofthe Services. c. Part-time business process ownerlead to organize City of Mia mi resources to participate in the Activities as specified in Section 1.E. d . Part-time business process o w n e r s t o confirm decisions regarding the Services. e. Part-time information technology(" IT") owner responsiblefororganizing City ofMiamiITresources to perform application managem ant and production operations as specified herein. f. Part-time program analysts responsible for interfaces across City of Mia mis enterprise, workflows, data flow, customizations, Integrations, Extensions, system development, documenting technical design specifications, and troubleshooting issues with t h e O r a c I e C I o u d A p p l i c a t i o n s. x xi i. City of Mia mitoperform validation in the production environ m entfollowing deploym entofa release. x xi H. If while performing Services, Team Mythics requires access to other vendor's products that are part of City o f Mia m i s system , City o f Mia m i w i l l be responsible for acquiring all such products and t h e appropriate license usage rights necessary for Team Mythics to access and use such products on City of Mia m i s behalf. B. Pf je t Assam ptio s. Anytimelinesorcompletion dates discussed with City of Miami referenced in this exhibit, orsetforthin a document described in this exhibit are estimated dates and are intended for planning purposes only. Team Mythics does not guaranteethatthese estimated dates will be metandfailureto meet such timelines shall not constitute a breach of contract or abrogate City of Miami obligation to pay for Services performed. However, Team Mythics will usecom mercially reasonable effortsto m e e t t h e estimated dates. Team Mythics resources will nottypically perform Services on holidays recognized by Tea m Mythics or on weekends. However, with City ofMia m s permission, Team Mythic resources may choose to perform Services during such periods. Page16o 22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" ® A Mythics Emergent Group Company Ill. A, 1 d o c u m e n t a t i o n, presentations, and c o m m u n i c a t i o n will be in U S E n g l i s h. Team Mythics standard documentation format will be used for any documentation prepared and/or delivered (moduring the perform a nce ofthe Services. v. Any work City of Miami requests beyond the scope stated in this exhibit will need to be presented by City of Miami for approval through the agreed upon governance process(per the Day2Governance Mode, Docu ment Deliverable). The Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) will be followed, to make the necessary changes to this exhibit, including any changes to the fees and estimated expenses. I7 v i. T h e S e r v i c e s shall be perform ad remotely d u r i n g t h e hours o f o p e r a t i o n specified in Appendix B. vii. Staffingis based on a blended delivery approach leveraging local, onshore, and offshore resources, anda majority of Services will be performed by remote onshore or offshore resources. Offshore effortwill be delivered from Oracle's offices in India. will. Team Myth ics will, atits sole reason able discretion, deter min ethe nu m bar, mix and man nerin which resources are assigned to perform its obligations. X. Any configuration ofthe Oracle Cloud Applications will be limitedtothe standard functionality generally available in the base Oracle Cloud Applications. z. Unless otherwise specified, common requirements and business processes will be utilized for the Services specified in this exhibit. zi. Owingtothe uncertainties ofthe evolving COVI D-19 situ tion, the provision of any on -site Services under this exhibitis subjecttothe delivery resources being permitted and able to perform such Servicestaking into consideration applicable laws and regulations, including those pertaining to health, safety and mobility (whether in the country of service provision and/or the country of location ofthe delivery resources). I fthe provision ofa ny on -site Services is negativelyim patted d ueto circu m stances related to or arisingfrom the COVI D-19 situation, Team Mythics, and City of Miami agree to cooperate in good faith to review such impact and, if necessary, amend any resource plans, work plans, service specifications, time schedules and the like in accordance with the Change Control Process found in the Proposal Agreement Additional Terms and Conditions (4.ii) including possibly putting in place an infrastructure (e.g. VPN) to enable a remote delivery of services. For the avoidance of doubt, this Section is without prejudice t o t h e parties rights and obligations under the force m a j e u r e clause ofthe Agreement zii. The severity of Work Requests will be determined in accordance with Appendix C. zill. The"Estimated Response Targets" inAppendixCaretargetsonly. Actual responsetimesmay vary and Tea m Mythics f a i l u r e t o m e e t t h e t a r g e t s i n A p p e n d i x C shall n o t b e deem ad a breach o f t h i s exhibit. ziv. IfWork Requestvolu me exceeds thirty-five(35)Work Requests per month, the parties shall evaluate ifa service change order (subject to the Change Control Process found in the Proposal Agreement Additional lTer nc1Co .itio s(4.ii).) isrequired. z V. T h e t a r g e t m ix o f W o r k Request severity levels (defined in Appendix C) is specified in Appendix D. z vi. Ifthe actual Work Request percentage measured by Team Mythics during any three (3) month period during the services period for S1 Severity or S2 Severity Work Requests exceeds the Expected Percentage o f Work Requests stated in App e n dix Dby morethan ten percent(10%)o fthet.talW.rk Requests (i.e ,twenty percent(20%) or moreforS1 Severityprthirty percent(30%) or more forS2 Severity, the parties shall evaluate if service change order (s ubject to CFiange Control Process found In the Proposal Agreement Additional 1 arms and Coned` itions (4.ii).) is required. zvii. Anything not expressly listed in the description of Services is not included in the scope of, or estimated fees for, the Services. 3. Rates, Esuir,atea Fees at,a E> pet,ses, at,a Taxes. The Services specified above will be provided on a time and materials (T&M ) basis subjectto a minimum monthly feeof$24,000.00;that i ,City of Miami shall pay Mythics each monththe greaterof(i)$24,000.00, r(ii)fees for all of thetiiimespentperformingthe Service , ncludingallworkrequiredtofulfill Team Mythics responsibilities specified in Section Page 17 of 22 U.e f data e.nt.ined n this page i ubject to the re.trieti.n n the c r page of this docum nt. MYTHICS" A Mythi- Emergent Group Company 1.E(A.tivi,i.$),duringsuch month, in accordance with Sections 3.Aand3.B; plus materials,taxesand expenses for such month. The minimum monthlyfee of$26,000.00 shall not be subjectto anyfuture credits, refunds, or similar by Team Mythics. A. US and Canada Resource, Rates. Fora period ofone(1) yearfromthe date ofaward oftheordering docu ment,theServices described abovewill be provided attheratessetforth below.Thereafter, unlessotherwise agreed by City of Mia miand Tea m Mythicsin writing, Services performed under this exhibit will be provided at Oracles standard consulting rates in effect when Services areperformed. Re,.o . L --- i Hourly Rate 7-Practice/Tech Manager $223.17 6M-Managing Principal Consultant $204.63 6T-Senior Principal Consultant $204.63 5-Principal Consultant $164.99 4-Senior Consultant $145.37 3-Staff Consultant $119.96 2-Associate Consultant $109.03 B. Offshore-Offsite Re so urce Rates. At Oracles discretion, Tea m Mythics may perform some ofthe Services described in this exhibit with Tea m Mythics resources and/or third -party resources that are part of Oracle's offshore resource pool ( Offshore Resource). Fora period ofone(1)year fro mthe effective date ofthe ordering docu m ent,Services performed by Offshore Resourceswill be provided atthe rates setforth below. Thereafter, unless otherwise agreed by City of Mia mi and Tea m Mythics in writing, Services performed under this exhibit by Offshore Resources will be provided at Oracle's standard consulting rates for Offshore Resources in effect when Services are performed. Re,­L --- i Hourly Rate, 7-Tachnical Manager - Remote $77.35 6-Senior Principal Consultant — Remote $74.10 5-Principal Consultant - Remote $45.75 4-Senior Consultant - Remote $35.03 3-Staff Co ultant - Remote $36.08 2-Associate Consultant - Remote $29.90 C. Estimated Fe.es and Expense,s. Al l f e e s a n d expenses will be invoiced monthly. T h e f e e and expense estimates specified are intended only to be for City of Miami's budgeting and Team Mythics resource scheduling purposes; these estimates do notinclude taxes. Myth ics will invoice City of Miami for actualti me spent performing theT&MServ,ce , subject to the monthly P.ge18o 22 Use of data contained on this page is subject to the restriction on the cover page of this tlocu—t. MYTHICS" ® A Mythics Emergent Group Company minimum invoice amount specified above, plus materials, taxes a n d e x p e n s e s, suchinvoice may exceed thetotal estimated a mountdocu m ented herein. Oncefees for Services reachthe esti m ate,Tea m Myth ics will cooperate with City of Mia mi to provide continuing Serviceson aT&M basis. D. C__Pensatory Tax. The parties acknowledgethatte mporary living reimbursementsto Tea m Mythics provided resource(s) maybe deemed compensatory under federal, state, and local tax laws if a resources assignment in a particular location will exceed or has exceed e d one() year. Where reasonably possible,Tea m Mythics will pla n with City of Mia mito l i m it the duration of a resource's assign m ant in a particular location to less than one ( l1) year. I f t h e require ments ofthe Services are suchthatitbeco m as necessary fora resource's servicesin a particularlocation to continuator a year or m ore a n d as a result, the r e a m bursa m ant of such resource s living ex p e n s e s a r e d e e m ad com p e n s a t o r y f o r t a x purposes, the ,City o f M i a m i a g r e e s t o pay M y t h i c s t h e a m o u n t o f a d d i t i o n a 1 c o m p e n s a t i o n provided to such resource to c o m p e n s a t e for taxes i m posed . E. Internati..atTa— City of Miami acknowledges that the performance of Services under this exhibit may involve use of resources from a cou ntryorlocation othertha n thatin which th eServices areto be performed(—n-nati—res—revs ).The use of non-native resources may create atax reporting and filing obligationfor such resource in such country or location and m ay cause Tea m Mythicsto incur incue mentaltax costs and other ad ministrative costs (e.g., costs arising from tax preparation, reporting and filing obligations) associated with placing a non-native resource in the country or location in which the Services are performed. These costs are separate from and in addition to expenses. The costs as r e l a t e d t o the performance o f S e r v i c e s under this exhibit are defined as Resource Costs. Accordingly,for Services performed underthis exhibit, in addition to paying Tea m Mythics the feesfor Services plustaxes and expense ,City of Mia miagreesto pay ResourceCoststo Tea m Mythics within thirty(30) days ofthedate of an invoice(s) for such Resource Costs. Page19of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" A Mythi- Emergent Group Company Appendix A Support Tier. Assistance with Oracle Cloud Applications typically falls into � one offive Support Tiers. The following table defines each Support Tier and the Primary and Support role for such Support Tier. As used in this Appendix. • Primary indicates the organization responsible for supporting a Support Tier. • Support indicates the organization responsible for assisting the Pri m ary o rga nization with theSu pport Tier. Support Tier D—ription Primary Support Tier 0 („Tier 0") Ter 0 assistance is help information provided to City of Users that is self -serviced via on-line * N/A (Self Help Support) Miami �portals, knowledge bases, and other dml-'lstrated tools. Tier I a s s i s t a n c e i s p r o v i d e d t o users b y C i t y o f Mi a m i s i n t e r n a l help desk a n d f o c u s e s o n basic Tier 1 ("Tierl") user administration support requests, new hire City of * N/A (Help Desk) onboarding activities, and other support activities Miami often facilitated with pre -written scripts, processes, and guidelines. Tier2 assistance is providedto users and business stakeholders for functional and technical Tier 2 ( Tie 2 ) questions, requests for support, support for City of Te processing o f non -routine functions, and to (Functional Support) Miami* a m a d d r e s s f u n c t i o n a l c h a n g e s o r gaps t h a t c a n n o t b e Mythic s resolved by Tier 1, and which require engagement, analysis,or problem solving to resolve. Tier3assistance addresses requests that Ter 3 ("Tier3") require Configuration, Validation, root cause analysis, data analysis, report analysis or City o (Applicatio nTec hnicalSup port& an f Tea m Service Cfe Miami* s) ation, Integratio nanalysisorcreation, M ythics and workflow Configuration activities that r e q u i r e big h levels of prod u c t ex p e r t i s e to solve. Tier4assistanceconsistsofsupportforprod uct City of Te testing, product analysis, integration analysis, r Miami* am issue resolution. Mythics *For all activities inthetableimmediatelyabove whereCityofMiamilsdesignated aseither Primary or "Support", Tea m Mythics shall be s o l e l y r e s p o n s i b l e f o r s e c u r i n g C i t y o f M i a m i s perform a n c e i n connection with such activities. Page 20of22 Use of data contained on this page is subject to the restriction on the cover page of this document. MYTHICS" ® A Mythics Emergent Group Company Appendix B Resource Type Hours of Operation Ser.,ice Deii.,er, Manager Monday — Friday 8:00 AM — 5:00 PM ET Onshore Resources* Monday — Friday 8:00 AM — 5:00 PM ET Offshore Resources Monday — Friday 1:30 AM to 10:30 AM ET * Some Services may not be available during the Hours of Operation for this resource type Appendix C Work Request S---rities E stimatea Response Target S—rity Description Within 1 hour Criti—iBusiness Imp—t.The problem causes complete loss of service. Severity 1 Work the is to during the cannot reasonably continue, operation mission critical Hours of the business and the situation is an emergency. Operation pe anon Within 4 hours l� Significant Businesslmp—t.The problem causes severe loss of service. No Severity 2 is however, in during t h e acceptableworkaround available; operation can continue a Hours of restricted fashion. Operation Within16hours Sonia Business Impact. The problem causes minor loss of service. The Severity 3 during t h e im pactis an inconvenience, which may require a workaround torestore Hours of functionality. Operation Within 24 Mini —,Business Impact. The problem causes no loss of service. The result Severity is minorerro incorrect behavior, ora documentation errorthat does not hours during the Hours of impede the operation of a system. Operation pe anon Page21of22 Use of data contained on this page is subject to the restriction on the -- page of this document. Target Work Req-e.t S--- r,ty L-w-, Mix Work Request Severity Level Expected Percentage of Work Requests S1 Severity 110% S2 Severity 120% S3 Severity 130% S4 Severity 1 40% MYTHICS'" A Mythirs Emergent Group Company Page22of22 Use of data contained on this page is subject to the restriction on the cover page of this document.