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GFOA Best Practice
Presenting Official Financial Documents Online
Background. A revenue control and management policy establishes proper control
over all receipts and receivables and helps ensure sound financial management
practices. Governments should adopt a revenue control and management policy
over revenues as an integral component of their overall financial policies. A formal
manual that documents the entity's revenue control and management procedures
can facilitate policy implementation, as well as serve as an effective internal control
in and of itself.
Recommendation. GFOA recommends governments establish a revenue control and
management policy and review it on an annual basis. This policy should be
customized for the size and resources of the government.
The following factors should be considered in developing a general revenue control
and management policy:
■ Internal controls - Management should establish controls, and ensure they
are documented and followed. All aspects of cash receipting and accounts
receivables should be subject to proper internal controls including:
• Segregation of duties such as initiation and authorization of
transactions, execution of transactions (receipting and
disbursement), recording transactions, reconcilement, and
maintaining custody.
• Daily processing and timely deposit of receipts. Ideally, all funds
should be deposited within 24 hours of receipt.
• Timely reconciliation to applicable ledgers.
• Physical security procedures. This is especially important for funds
not deposited day of receipt.
• Fraud reporting procedures.
• Use of integrated receipt and accounting systems wherever practical
and cost-effective.
■ Accounting practices — All receipts and receivables should be recorded in
accordance with generally accepted accounting principles (GAAP).
■ Billing and collection practices - Accounts receivable should be established
for services provided in advance of payment and terms for collection should
be established. In accordance with established procedures, bills should be
initiated, recorded in an accounts receivable system, and generated within
an established timely manner after initial service delivery. Effort should be
made to ensure that receivables are collected in a timely fashion. A policy
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Government Finance Officers Association Best Practice
should be established to provide for 'write-offs' of accounts receivable,
including timeframe, dollar thresholds and decision-making authority.
■ Methods of payment — A policy outlining the acceptable methods of
payment for the governments should be established. This policy should
include the method of access (as well as method of payment) while
promoting electronic methods of access and payment when feasible and
cost-effective to reduce overall risk and increase cash flow.
■ Depositing of received funds - Treasury management should serve as the
primary recipient for all revenue collection sites. There should be timely
recognition and depositing of revenue collected. Smaller governments that
do not have a formal treasury function are encouraged to establish a formal
single point of receipt or cashier function to control access to received
funds.
■ Due to the special nature of funds received from grants, developers,
partners and other entities, governments should consider whether separate
procedures should be established for recording and depositing these funds.
■ Returned checks — Procedures for processing and collection of returned
checks should be established, including the assessment of fees to offset the
costs associated with the returned items.
■ Accounts receivable management — All accounts receivable should be
recorded in a manner that allows for aging analysis. After reviewing
available collection options, governments should establish procedures that
maximize collections. Collection agencies that are familiar with federal,
state, and local notice requirements and regulations should be considered
when their use proves cost-effective.
Bad Debts — An allowance for doubtful accounts and a write-off
policy should be established. Bad debt expense should be
estimated based upon a documented method of calculation. An
allowance for doubtful accounts should be recorded. Write-offs
should be performed periodically to ensure that accounts receivable
and allowance balances are not overstated. Efforts should be made to
pursue the timely collection of delinquent accounts.
Budgetary review responsibilities — Revenue collections and accounts
receivable should be monitored in a timely manner. Both actual and
budgeted or forecast revenues should be monitored. Any significant
variance of actual from the forecast or budgeted revenues should be
investigated thoroughly.
■ Compliance - Governments should ensure their revenue control and
management policy and procedures are in full compliance with any federal,
state, local or other applicable laws or requirements.
References.
Financial Policies, Shayne Kavanagh, GFOA, 2012.
GFOA Best Practice, Adopting Financial Policies, 2001.
An Elected Official s Guide to Internal Controls and Fraud Prevention, Stephen
Gauthier,GFOA,1994.
Government Finance Officers Assoc[ation Best Practice
Revenue Collection Administration: A Guide for Smaller Governments, Ian J. AIIan,
GFOA, 1993.
Approved by the GFOA's Executive Board, October 2012.